gorkemsevinc/Customer_Support_on_Twitter · Datasets at Hugging Face

cleaned_text stringlengths 1 500 ⌀
.@115873 it took our driver over 5 minut to start move for our ride. we have a flight to catch. if they can’t do the ride then they shouldn’t accept it. #customerservic
@116268 we can take a look! send us a note via https://t.co/tv4psvy8sr so our team can get in touch.
how did i not get a ride out of thi surge!? i’m at the four season resort and there is onli one car around me and it’ farther away. thank @115873. #scrubered. https://t.co/qdicfjzlxb
@116269 we'v been in touch via dm!
ugh! @115873 is there a reason you disabl my abil to respond to a complaint you guy ask me to resend inform to?
@116270 here to help! follow up here; https://t.co/h840iouehc and our team will connect right away.
@uber_support i submit an onlin request and expect a cancel credit to my account as i would of had to pay. thank you!
@116270 here to help! send us a dm with your email address so we can assist.
hey @116271 my schedul ride cancel on me when he wa 1 minut away. if i cancel i pay $5. i need a $5 credit.
@116272 we can definit take a look! send us a note via https://t.co/nftc4odh3p so we can assist.
@uber_support thank you for your response. put in a request and am wait for reply!
@116272 we'r here to help! send us a dm with your email address so we can follow up.
@115877 just made a $35 ubereat order from @116273 and did not receiv my burrito. who should i contact?
@116274 we'r follow up with you via dm, be on the look out for our response.
@uber_support or even reply.
@uber_support your driver are now offici wors than the auto walas. and you sit there and refus to listen.
@116275 we'd be happi to look into this, frank. pleas provid the email address you use to reach out to us so we can further review and assist.
@116276 ani reason i’m tri to inform ur support staff that my debit card is be charg fraudul from anoth uber account while i’m at work and no one seem to care?
@116277 the busi area fee help us maintain the reliabl & speed of our service. you can tri again later when there may be less demand.
@uber_support the thing is, it’ the exact same reliabl and speed as @154... so whi would i pay $15 more for the same product or wait for later when i can just give them my money? which is what i did.
.@115877’ surg price is ridiculous. i liter just order the exact same food from @425 on @154 for $13 less.
@116278 we'r here to help! send us a note here, https://t.co/z33d4a8p40 and our team will be in touch.
@uber_support is there a way i can address a specif issue? though i alreadi receiv compens for that ride i reported, i'd like to mention it would'v been avoid if the rout to my locat wa plot correctly. the map told him to pass through a rout that had a dead end
@116278 here to help. send us a note at https://t.co/qsi1vsvcif so our team can connect.
hi @uber_support i have a problem with a cancel fee i wa charg but the case fit none of the options. how can i report i this?
@116279 hi, jenny! kindli send us detail regard your concern so our team can assist.
@115873 aw custom service, whi bother tri to contact the head office?
@116280 here to help! for more info pleas visit;https://t.co/xaf6czmuvr.
@uber_support i’m alreadi regist as a driver, lower the age requir or let me bypass the rule pleas
@116280 here to help! contact us here; https://t.co/urjsq64qli so we can take a closer look.
@uber_support i’m 4 month away from be 21 and have drive experi includ delivery. i feel i should be abl to drive now instead of wait to be 21
@116280 hi! pleas visit https://t.co/xaf6czmuvr for more information.
@115873 i’m onli a few month away from 21. let me drive anyway
@116281 sorri to hear about the trouble, jasmany. we'v escal your concern - a member of our team will be in touch shortli via in-app. these type of issu are handl off social media. we apolog for ani inconveni thi may have caused.
@uber_support that' a big lie otherwis my account would be up and running, stop lying, i'll make it public all the lie your guy have told me, been told it would onli take 48 hour been wait 5 day
@116281 hey there, jasmany! we can see that a member of our team is look into thi for you. in an effort to enhanc your support experience, and to avoid further confus we'll be follow up with ani further question or concern you may have through in-app support.
@uber_support nah, i don't want in-app support you peopl are lying, get my app up and run now, i'v been wait for 5 days, you guy are lying, and close my app cuz i report anoth driver with a gun in hi vehicles, i'm not stopping, next is facebook
@116276 answer me, whi if i report anoth driver with a gun in hi vehicl my account get put on hold????????
@116282 we definit want to take a closer look. however, due to our polici term and conditions, we will need to discuss thi with the account holder. pleas messag us with the email address associ with the account and we'll follow up with her directli via in-app support.
@uber_support i alreadi messag you her email address. not sure what you mean with in-app support, but do you realiz you guy deactiv her account?
@116282 here to help! pleas confirm the email address or phone number through direct messag so we can further assist
@115873 @uber_support my wife account got charg w 2 uber eat order we never placed. call help number, and after 20 min hold, all we were told had to email uber help seriously?
@116283 we'r here to help. send us a dm with your email address so we can assist.
an uber driver 1)let me drive 2)start pet my hair as i drive 3)hug me goodby and 4)proceed to touch my ass dyre said weird ass hug @115873 get ur shit togeth
@116284 here to help. send us a note at https://t.co/e8hvorx5rh so our team can connect.
@uber_support i book a trip with you tonight, and after i paid for the trip the driver never came and the drive wa complet in the app, what can we do to get our money back?
@116285 hi, eric. kindli visit thi link for more info; https://t.co/hulhscql
@uber_support i definit did thi to no avail - it kept default to the terminal.
@116285 sorri to hear about the trouble, eric! at airports, there are usual onli specif pick up zone which would then make move the pin to your exact locat default back to the design pick up zone. we apolog for the inconvenience.
@uber_support; whi do you make it imposs to arrang for a pick up at an fbo at an airport? i'm in the us and no matter what i do, the pick up locat default to the terminal. i'm not at the the terminal. i'm at the fbo. you guy lost 3 ride tonight.
@116286 we absolut want to follow up right away. pleas send us a dm with your email address so we can connect.
for those of you who saw my insta stori earlier today, i am safe. i got into a car accid while ride in my @115873 and am current be check out in the er. moment like thi make me realiz how quickli thing in life can chang and how lucki i am to be here. i thank god.
@116287 due to our privaci polici we'r not abl to address these concern over social. pleas have the account holder (or the person you'r write in for) contact us at https://t.co/rotqywzf0b so we can assist them further. pleas let us know if you have ani other questions.
@115873 @116288 my friend, harsh ranjan left hi phone in uber cab while return home. he tri call hi phone, it rang at the begin then after few second it' come as switch off. i am share the driver detail and trip details. kindli help. https://t.co/m1qny1rsm2
@116289 we can definit take a look! send us a dm with your email address so we can follow up.
@uber_support minimum fare ride lose money. fix it.
@116269 here to help! send us a dm with your email address with more info so we can assist.
@116290 happi to help! pleas confirm your email address or phone number through direct messag (dm) so our team can assist you further.
@uber_support alreadi did week ago. been answer to reboot/reinstall.
@116290 here to help! send us a dm with your email address so we can assist.
@uber_support well paypal payment not work sinc the start of the week.
@116290 here to help. send us a note at https://t.co/5mn4s6w3aa so our team can connect.
@uber_support sinc the parisgamesweek your system dosnt work by paypal. f*** it i'm take taxis.
@116291 we'r here to help! send us a dm with your email address so we can follow up.
@uber_support i alreadi tri this. it failed.
@116291 here to help! send us a note at https://t.co/fs660rq8nq so our team can connect.
when your @115873 driver accus you of steal hi “hustle” money from hi cup holder but then find it under hi seat and wa rude and disrespect & deni you a refund...
@116292 we'r here to help. can you pleas send us a dm with your email address so we can look into this?
@115877 tell me whi i'v call support four time and been on hold for age everi time .. if no one answer what' the point of have a support number
@116293 martel, who’ the phone manufacturer? ^aw
@uscellularcar my phone warranti had expir one day
@116294 i'm realli sorri to hear that. pleas dm your track # so we can look into that for you. ^mc https://t.co/wkjhdxwgrq
@115817 ha one job...so whi is my daughter' bday gift lost? despit bar code, no one know where it is. great job. @81 onli from now on.
@116295 we'r glad you had a good experience! pleas let us know if we can offer you ani further assistance. ^kf
@asurioncar just got off the phone w/ a rep, austin, can i just say that wa one of the best custom servic experi i’v ever had!
@116296 we have forward your inform to our team, we will be in contact with you. ^kf
i bought @172 #lumix & sensor crap w/in 6 months. it' been "in repair" 6 wks. at thi point, i say go anoth brand. cc/ @116297
@116298 good even solomon. may we have your cellphon number to run a check on your line? fa
@glocar 08070635658
@116298 may we know when the deduct wa made and how much?e
@glocar a feast for glo collect tat fund as if i don't know wat to do wit money pleas delet all unnecessari thing i didnt subscrib
@116299 so sorri to hear this. pleas send us a dm with your email address so we can help.
@115877 and now, i can't even reorder becaus the restaur is closed!!!!!!!!!!!!!!!!!!!!!!!!!! uber eat uber sucks.
@116300 hi james, oh dear! i can understand your concerns. can you return the cake tin with your receipt to the store, my colleagu will be abl to assist further. ty - jame
um.... @tesco ... thi is not 12 centimetres... https://t.co/yptb7eryqx
@116301 hi mohammed, can you dm me with the store you visited, the time of your visit and the colleagu name or descript you spoke with? ty - jame https://t.co/py5z991bm
@tesco well i have tri and they clearli said they can't as i open the box
@116301 hi mohammed, i'd advis return the product return the nappi with your deliveri document to your nearest metro,superstor or extra. my colleagu there will be abl to assist further. ty - jame
@tesco thank thi wa an onlin order and i don't know whi but all yh nappi were like thi and i have been use thi for over 9 month and never ha thi issu
@116301 in thi case, we'd recommend tri a smaller size to see if that helps. i'm also sorri to learn of the leaking, can i just check that you'r refer to the absorb gel please? can you dm your full name, address & email please? 2/2
@tesco hello i want to know recent i bough ann onlin groceri order what some babi nappi in them as well but the nappi wouldn't even stay on the child for some reason one half box wa like that and they were leak so i call contact centr and they said they can't do nth
@116302 @116303 hi benny, sorri for the delay in replying! they'r avail now for our deliveri saver custom :) thank - emma
@tesco @116302 @116303 they onli seem to have releas 23rd?! furious!!
@116304 @tesco @116302 tesco said to me when i asked, onli custom in our fulfil centr can get christma eve slot (london mainly)
@116304 @tesco @116302 some area are not have a 24th deliveri appar
@tesco @116303 i'm in and have booked, cheers.
@116302 @tesco glad your sorted!
@116303 @tesco cheers, all the best.
@tesco @116302 @116303 what’ the problem tesco’s? whi is websit busi !!!!!!
@116305 hello kerrie, we were veri busi first thing thi morn when the slot went live. can you let me know if you manag to get on in the end? ty - eilish

.@115873 it took our driver over 5 minut to start move for our ride. we have a flight to catch. if they can’t do the ride then they shouldn’t accept it. #customerservic

@116268 we can take a look! send us a note via https://t.co/tv4psvy8sr so our team can get in touch.

how did i not get a ride out of thi surge!? i’m at the four season resort and there is onli one car around me and it’ farther away. thank @115873. #scrubered. https://t.co/qdicfjzlxb

@116269 we'v been in touch via dm!

ugh! @115873 is there a reason you disabl my abil to respond to a complaint you guy ask me to resend inform to?

@116270 here to help! follow up here; https://t.co/h840iouehc and our team will connect right away.

@uber_support i submit an onlin request and expect a cancel credit to my account as i would of had to pay. thank you!

@116270 here to help! send us a dm with your email address so we can assist.

hey @116271 my schedul ride cancel on me when he wa 1 minut away. if i cancel i pay $5. i need a $5 credit.

@116272 we can definit take a look! send us a note via https://t.co/nftc4odh3p so we can assist.

@uber_support thank you for your response. put in a request and am wait for reply!

@116272 we'r here to help! send us a dm with your email address so we can follow up.

@115877 just made a $35 ubereat order from @116273 and did not receiv my burrito. who should i contact?

@116274 we'r follow up with you via dm, be on the look out for our response.

@uber_support or even reply.

@uber_support your driver are now offici wors than the auto walas. and you sit there and refus to listen.

@116275 we'd be happi to look into this, frank. pleas provid the email address you use to reach out to us so we can further review and assist.

@116276 ani reason i’m tri to inform ur support staff that my debit card is be charg fraudul from anoth uber account while i’m at work and no one seem to care?

@116277 the busi area fee help us maintain the reliabl & speed of our service. you can tri again later when there may be less demand.

@uber_support the thing is, it’ the exact same reliabl and speed as @154... so whi would i pay $15 more for the same product or wait for later when i can just give them my money? which is what i did.

.@115877’ surg price is ridiculous. i liter just order the exact same food from @425 on @154 for $13 less.

@116278 we'r here to help! send us a note here, https://t.co/z33d4a8p40 and our team will be in touch.

@uber_support is there a way i can address a specif issue? though i alreadi receiv compens for that ride i reported, i'd like to mention it would'v been avoid if the rout to my locat wa plot correctly. the map told him to pass through a rout that had a dead end

@116278 here to help. send us a note at https://t.co/qsi1vsvcif so our team can connect.

hi @uber_support i have a problem with a cancel fee i wa charg but the case fit none of the options. how can i report i this?

@116279 hi, jenny! kindli send us detail regard your concern so our team can assist.

@115873 aw custom service, whi bother tri to contact the head office?

@116280 here to help! for more info pleas visit;https://t.co/xaf6czmuvr.

@uber_support i’m alreadi regist as a driver, lower the age requir or let me bypass the rule pleas

@116280 here to help! contact us here; https://t.co/urjsq64qli so we can take a closer look.

@uber_support i’m 4 month away from be 21 and have drive experi includ delivery. i feel i should be abl to drive now instead of wait to be 21

@116280 hi! pleas visit https://t.co/xaf6czmuvr for more information.

@115873 i’m onli a few month away from 21. let me drive anyway

@116281 sorri to hear about the trouble, jasmany. we'v escal your concern - a member of our team will be in touch shortli via in-app. these type of issu are handl off social media. we apolog for ani inconveni thi may have caused.

@uber_support that' a big lie otherwis my account would be up and running, stop lying, i'll make it public all the lie your guy have told me, been told it would onli take 48 hour been wait 5 day

@116281 hey there, jasmany! we can see that a member of our team is look into thi for you. in an effort to enhanc your support experience, and to avoid further confus we'll be follow up with ani further question or concern you may have through in-app support.

@uber_support nah, i don't want in-app support you peopl are lying, get my app up and run now, i'v been wait for 5 days, you guy are lying, and close my app cuz i report anoth driver with a gun in hi vehicles, i'm not stopping, next is facebook

@116276 answer me, whi if i report anoth driver with a gun in hi vehicl my account get put on hold????????

@116282 we definit want to take a closer look. however, due to our polici term and conditions, we will need to discuss thi with the account holder. pleas messag us with the email address associ with the account and we'll follow up with her directli via in-app support.

@uber_support i alreadi messag you her email address. not sure what you mean with in-app support, but do you realiz you guy deactiv her account?

@116282 here to help! pleas confirm the email address or phone number through direct messag so we can further assist

@115873 @uber_support my wife account got charg w 2 uber eat order we never placed. call help number, and after 20 min hold, all we were told had to email uber help seriously?

@116283 we'r here to help. send us a dm with your email address so we can assist.

an uber driver 1)let me drive 2)start pet my hair as i drive 3)hug me goodby and 4)proceed to touch my ass dyre said weird ass hug @115873 get ur shit togeth

@116284 here to help. send us a note at https://t.co/e8hvorx5rh so our team can connect.

@uber_support i book a trip with you tonight, and after i paid for the trip the driver never came and the drive wa complet in the app, what can we do to get our money back?

@116285 hi, eric. kindli visit thi link for more info; https://t.co/hulhscql

@uber_support i definit did thi to no avail - it kept default to the terminal.

@116285 sorri to hear about the trouble, eric! at airports, there are usual onli specif pick up zone which would then make move the pin to your exact locat default back to the design pick up zone. we apolog for the inconvenience.

@uber_support; whi do you make it imposs to arrang for a pick up at an fbo at an airport? i'm in the us and no matter what i do, the pick up locat default to the terminal. i'm not at the the terminal. i'm at the fbo. you guy lost 3 ride tonight.

@116286 we absolut want to follow up right away. pleas send us a dm with your email address so we can connect.

for those of you who saw my insta stori earlier today, i am safe. i got into a car accid while ride in my @115873 and am current be check out in the er. moment like thi make me realiz how quickli thing in life can chang and how lucki i am to be here. i thank god.

@116287 due to our privaci polici we'r not abl to address these concern over social. pleas have the account holder (or the person you'r write in for) contact us at https://t.co/rotqywzf0b so we can assist them further. pleas let us know if you have ani other questions.

@115873 @116288 my friend, harsh ranjan left hi phone in uber cab while return home. he tri call hi phone, it rang at the begin then after few second it' come as switch off. i am share the driver detail and trip details. kindli help. https://t.co/m1qny1rsm2

@116289 we can definit take a look! send us a dm with your email address so we can follow up.

@uber_support minimum fare ride lose money. fix it.

@116269 here to help! send us a dm with your email address with more info so we can assist.

@116290 happi to help! pleas confirm your email address or phone number through direct messag (dm) so our team can assist you further.

@uber_support alreadi did week ago. been answer to reboot/reinstall.

@116290 here to help! send us a dm with your email address so we can assist.

@uber_support well paypal payment not work sinc the start of the week.

@116290 here to help. send us a note at https://t.co/5mn4s6w3aa so our team can connect.

@uber_support sinc the parisgamesweek your system dosnt work by paypal. f*** it i'm take taxis.

@116291 we'r here to help! send us a dm with your email address so we can follow up.

@uber_support i alreadi tri this. it failed.

@116291 here to help! send us a note at https://t.co/fs660rq8nq so our team can connect.

when your @115873 driver accus you of steal hi “hustle” money from hi cup holder but then find it under hi seat and wa rude and disrespect & deni you a refund...

@116292 we'r here to help. can you pleas send us a dm with your email address so we can look into this?

@115877 tell me whi i'v call support four time and been on hold for age everi time .. if no one answer what' the point of have a support number

@116293 martel, who’ the phone manufacturer? ^aw

@uscellularcar my phone warranti had expir one day

@116294 i'm realli sorri to hear that. pleas dm your track # so we can look into that for you. ^mc https://t.co/wkjhdxwgrq

@115817 ha one job...so whi is my daughter' bday gift lost? despit bar code, no one know where it is. great job. @81 onli from now on.

@116295 we'r glad you had a good experience! pleas let us know if we can offer you ani further assistance. ^kf

@asurioncar just got off the phone w/ a rep, austin, can i just say that wa one of the best custom servic experi i’v ever had!

@116296 we have forward your inform to our team, we will be in contact with you. ^kf

i bought @172 #lumix & sensor crap w/in 6 months. it' been "in repair" 6 wks. at thi point, i say go anoth brand. cc/ @116297

@116298 good even solomon. may we have your cellphon number to run a check on your line? fa

@glocar 08070635658

@116298 may we know when the deduct wa made and how much?e

@glocar a feast for glo collect tat fund as if i don't know wat to do wit money pleas delet all unnecessari thing i didnt subscrib

@116299 so sorri to hear this. pleas send us a dm with your email address so we can help.

@115877 and now, i can't even reorder becaus the restaur is closed!!!!!!!!!!!!!!!!!!!!!!!!!! uber eat uber sucks.

@116300 hi james, oh dear! i can understand your concerns. can you return the cake tin with your receipt to the store, my colleagu will be abl to assist further. ty - jame

um.... @tesco ... thi is not 12 centimetres... https://t.co/yptb7eryqx

@116301 hi mohammed, can you dm me with the store you visited, the time of your visit and the colleagu name or descript you spoke with? ty - jame https://t.co/py5z991bm

@tesco well i have tri and they clearli said they can't as i open the box

@116301 hi mohammed, i'd advis return the product return the nappi with your deliveri document to your nearest metro,superstor or extra. my colleagu there will be abl to assist further. ty - jame

@tesco thank thi wa an onlin order and i don't know whi but all yh nappi were like thi and i have been use thi for over 9 month and never ha thi issu

@116301 in thi case, we'd recommend tri a smaller size to see if that helps. i'm also sorri to learn of the leaking, can i just check that you'r refer to the absorb gel please? can you dm your full name, address & email please? 2/2

@tesco hello i want to know recent i bough ann onlin groceri order what some babi nappi in them as well but the nappi wouldn't even stay on the child for some reason one half box wa like that and they were leak so i call contact centr and they said they can't do nth

@116302 @116303 hi benny, sorri for the delay in replying! they'r avail now for our deliveri saver custom :) thank - emma

@tesco @116302 @116303 they onli seem to have releas 23rd?! furious!!

@116304 @tesco @116302 tesco said to me when i asked, onli custom in our fulfil centr can get christma eve slot (london mainly)

@116304 @tesco @116302 some area are not have a 24th deliveri appar

@tesco @116303 i'm in and have booked, cheers.

@116302 @tesco glad your sorted!

@116303 @tesco cheers, all the best.

@tesco @116302 @116303 what’ the problem tesco’s? whi is websit busi !!!!!!

@116305 hello kerrie, we were veri busi first thing thi morn when the slot went live. can you let me know if you manag to get on in the end? ty - eilish