gorkemsevinc/Customer_Support_on_Twitter · Datasets at Hugging Face

cleaned_text stringlengths 1 500 ⌀
@tesco @116302 @116303 what a joke. queu for xma slots!!!
@tesco @116302 @116303 still wait and got the bowl of cherri
@116306 hello julia! did you manag to get on the websit in the end? ty - eilish
@tesco thank you, yes. gave up at midnight. went to bed, got up at 7, and got a reason slot.
@116306 oh perfect! :) thank for let me know! ty - eilish
@tesco @116302 @116303 none on there
@tesco @116302 @116303 no they’r not 🤔 https://t.co/7hmiqxfymq
@116308 @tesco @116302 i'v just book my slot for 23rd
@tesco if you can actual get onto the websit to order ......
@116309 @tesco not just us then! queue time!
@116310 @tesco stick with it. i’v just got through after a 20 min wait.
@tesco @116302 @116303 except your websit is just say it' busi so won't load!!!!!!
@116311 hello sarah! i'm so sorri about this! did you manag to get onlin in the end? ty - eilish
@tesco i did thank you
@116311 that' great sarah :) did you get the slot you wanted? - mike
@tesco i did thank
@116303 @tesco really, ok ta.
@116302 @tesco midnight apparently!
so @tesco when you say 'earli hours' for the deliveri saver christma slots, just how earli please, lunch in the ashes, or first drink break? cheers.
@116312 ym
@amazonhelp firetvstick72tv... https://t.co/hs5vmxuifx
@116312 m(_ _)m hm
@amazonhelp cs
@116312 https://t.co/mumgydqpem https://t.co/ntnax37sr4 et https://t.co/kp0ug6rmsz
@amazonhelp stickwifi
@116312 ps4et
@116313 fire tv stick.°(ಗдಗ)°....
#72fire tv stick11/2 21abematvfir tv stickprim now500off()https://t.co/b8u1j1mvbu https://t.co/guqfbltfj1
@116314 how long ha it been sinc you'v e-mail the seller? ^tr
@amazonhelp just now, don't use amazon much so didn't know the process if you don't receiv an item
@116314 pleas allow 48 hour for the seller to respond, allen. let us know how it work out and if we can help with anyth else! ^cn
@amazonhelp wasn't track as sent via royal mail. i'v email the seller.
@116314 we'r unabl to view ani account inform via twitter. what' the current track shown here: https://t.co/aadyez1vge? ^ag
@amazonhelp yeah i sent you a dm too. had an email say when it had been dispatch but noth since.
@116314 i'm sorri you haven't receiv it yet! have you had an e-mail regard the order? pleas check junk/spam and let us know! ^tg
@amazonhelp hi, i order an item on 18 oct which said it would be deliv by 20 oct and i still haven't receiv it. can you help? thank
@116315 du kannst bei den kategorien "bücher" oder "bücher fremdsprachig" auswählen, wobei erster deinem wunsch entspricht. gruß ^j
@amazonhelp i'm learn german, so i don't realli mind between german/english. if i have to choose, i say german.
@116315 hi, just a question at the begin - do you prefer answer in german or english? ^nw
@116316 hi. how can i restrict result to german languag books, while search titl on amazon.de?
@116317 i'm so sorri for the late delivery, kimmie! our carrier can deliv until 8 pm, pleas keep us updat on it arrival. ^be
@amazonhelp i allow it well past 8 pm. i wa never notifi about ani other delay
@116317 i'm sorri that it still hasn't arrived. pleas contact us so that we can look into thi together: https://t.co/haplpmlfhn ^ea
@amazonhelp i made a same day ship mid monday and it said it would deliv that day. it didn’t. today it still say out for delivery, still no show.
@116317 hello! we'd love to help. can you tell us a bit more about what' happening? ^eb
@amazonhelp hello, i’m have an issu with a same day ship order. can you help me?
@116318 we'd like to take a closer look into thi refund for you. pleas reach us at:https://t.co/jzp7hla23b ^cc
erm @amazonhelp i bought thi item for £5.99... whi am i onli get £1.67 back?! https://t.co/lb33bfocw0
@116319 i'm sorri it hasn't arrived! pleas reach us here: https://t.co/e6dqwzp386, so we can look into avail options. ^sj
@amazonhelp where is my order? https://t.co/pxnksco2ex
@116320 most item are readili avail for shipping; however, some aren't and may have a longer process time than others. ^qj
@amazonhelp bummer! i wa hope to get it quick. oh well! thank for the response.
hey @115821, whi is your prime 2-day deliveri not arriv until monday? is there a holiday i don't know about?
@116321 i would like someon from our team to take a look into thi for you, sanu. pleas reach out here: https://t.co/qtc7bueyor ^la
@amazonhelp ye i did,but amazonuk is not do the refund process.if they do it .i will get the money
@116321 have you had a chanc to speak with your bank regard the refund? ^ea
@amazonhelp i mail amazonuk so mani time. but i havent got ani progress.custom care just say that in the bill section.no i havent got refund
@116321 when you last contact us what inform did we provide? have you spoken with your bank to see if they have the refund? ^lr
@amazonhelp and redund issu on 13th https://t.co/1uydlorgcp no sing of my money and amazonuk just say it in the bill department.no signof devlp
@116321 i'm sorri for the frustration! without give personal/account details, could you tell us a bit more about what' go on? ^dg
@115830 amazonuk took money without ani https://t.co/w25zxi7dyp they are not give it back nor give clear statement of my refund proce
@116322 i'm sorri for the frustration! without give account/person details, can you pleas provid us with more info? ^ac
@amazonhelp legaci "share prime benefits" account tri to join an amazon household of the prim. account holder to share echo and set up voic profil
@amazonhelp i'v been in the prime queue, kindl queue, the echo queue, and now on hold again.
@116322 we'd like to look deeper into thi issue. pleas provid us with more inform here: https://t.co/wpddihup4k. ^lh
the @amazonhelp queue is clueless on amazon household
@116323 we'r definit here to help! pleas reach out to us by phone here: https://t.co/jzp7hla23b ^se
@amazonhelp well ok but @116324 said it’ been dlvd so i can’t see how they will bother to deliv it now! i think they have wash their hand of it
@116323 i'm sorri your order hasn't arriv yet! pleas let us know if you haven't receiv it within 48 hours. ^eb
@116324 not dlvd after 1 wk. u lie 2 @amazonhelp say left in safe place on fri. yesterday u said wld be dlvd 24-48hrs. sort thi now!
@116325 we'd like anoth chanc to look into this. pleas reach out by phone or chat: https://t.co/haplpmlfhn pleas keep us updated. ^fj
@amazonhelp i have made mani call to amazon cs. no resolution. now what? member sinc ‘98. need corpor involved.
@amazonhelp i’m not talk to custom servic again. that part of the problem. i want someon in america @ corpor who can make decisions.
@amazonhelp so i see that amazon twitter is staf by the same peopl as custom service. each answer here spoken by s differ person (or bot)
@amazonhelp no on the card. it work onli half the time. ye on usps. they say my deliveri person won’t deliv anyth over 30 lbs. just send it back
@116325 have you tri delet the card from the account and re-ad it? have you reach out to usp about these deliveries? ^af https://t.co/1xylagkcan
@amazonhelp want to speak to someon at corp to address these issues.
@116325 can you tell us what insight / advic wa provid with when you spoke with us last? we'd like to help if we can. ^bg
@amazonhelp multipl call to call amazon call center with zero resolut and never a promis call back.
@116325 sorri for the poor experience. without give ani account information, could you tell us what' go on? we'd love top help! ^mh
rapidli lose faith in @115821 and their #esl cs abil to solv problems. no resolut or follow ups.
@116326 we apologis for troubl caused,pleas dm your idea number and altern number also elabor on your concern so that we can assist you further. regards, amruta https://t.co/lbfzglut6z
@116327, @idea_car @116328 @116329 ,yet in 2017 we are face veri poor network in my villag and surround locality.
@116330 we'r await for your respons to resolv ur issue. pl provid the same within next 24 hrs. rgds, idea care
@idea_car i alreadi repli via direct messag
@116331 @idea_car me & my father have a secur issu to report & incompet of your repres from connought place, delhi. that ha cost us more than rs.1000. and till date we'r suffer from the way idea ha handl my dad' case. need urgent help.
@116332 let us know and we'll continu from there. https://t.co/gdrqu22ypt
@applesupport $100 billion say that solv my problem? i’m on 11.0.3 currently. hold please.
@116332 we'd like to see what we can do to assist. what version of io are you current running? we releas io 11.1 today.
cupertino, we have a problem. .@115858 .@116333 .@applesupport .@190 https://t.co/immcj8qstm
@116334 let’ work togeth on thi situation. to clarify, did thi start after updat to io 11.1? also, which devic are you using?
@applesupport yes, after the update. i phone 7
@116334 got it. doe thi happen while use ani particular app or feature? let us know via a dm. we’ll keep move forward from there. https://t.co/gdrqu22ypt
@applesupport whi is my batteri life short? i updat to 11.1, my batteri is poor. wife didn’t she like her batteri life
@116335 you should still be abl to control music on your iphon from the watch. check out the user guid here: https://t.co/vrqnmrhvhj
@applesupport but thi doe not show the music store on my phone like it did in os3. i do not want to store music on my phone.
@116335 we certainli want to take a closer look into thi issue. select the follow link to join us in a dm and we'll go from there. https://t.co/gdrqu22ypt
@applesupport watchos4 made my watch pointless brows music on my phone via the watch wa 80% reason for buy it now it’ useless.
@116336 hi there! io 11.1 wa releas earlier today contain some bug fixes. let' back up and update: https://t.co/80yrnjdfdk
@applesupport hope that helps...

@tesco @116302 @116303 what a joke. queu for xma slots!!!

@tesco @116302 @116303 still wait and got the bowl of cherri

@116306 hello julia! did you manag to get on the websit in the end? ty - eilish

@tesco thank you, yes. gave up at midnight. went to bed, got up at 7, and got a reason slot.

@116306 oh perfect! :) thank for let me know! ty - eilish

@tesco @116302 @116303 none on there

@tesco @116302 @116303 no they’r not 🤔 https://t.co/7hmiqxfymq

@116308 @tesco @116302 i'v just book my slot for 23rd

@tesco if you can actual get onto the websit to order ......

@116309 @tesco not just us then! queue time!

@116310 @tesco stick with it. i’v just got through after a 20 min wait.

@tesco @116302 @116303 except your websit is just say it' busi so won't load!!!!!!

@116311 hello sarah! i'm so sorri about this! did you manag to get onlin in the end? ty - eilish

@tesco i did thank you

@116311 that' great sarah :) did you get the slot you wanted? - mike

@tesco i did thank

@116303 @tesco really, ok ta.

@116302 @tesco midnight apparently!

so @tesco when you say 'earli hours' for the deliveri saver christma slots, just how earli please, lunch in the ashes, or first drink break? cheers.

@116312 ym

@amazonhelp firetvstick72tv... https://t.co/hs5vmxuifx

@116312 m(_ _)m hm

@amazonhelp cs

@116312 https://t.co/mumgydqpem https://t.co/ntnax37sr4 et https://t.co/kp0ug6rmsz

@amazonhelp stickwifi

@116312 ps4et

@116313 fire tv stick.°(ಗдಗ)°....

#72fire tv stick11/2 21abematvfir tv stickprim now500off()https://t.co/b8u1j1mvbu https://t.co/guqfbltfj1

@116314 how long ha it been sinc you'v e-mail the seller? ^tr

@amazonhelp just now, don't use amazon much so didn't know the process if you don't receiv an item

@116314 pleas allow 48 hour for the seller to respond, allen. let us know how it work out and if we can help with anyth else! ^cn

@amazonhelp wasn't track as sent via royal mail. i'v email the seller.

@116314 we'r unabl to view ani account inform via twitter. what' the current track shown here: https://t.co/aadyez1vge? ^ag

@amazonhelp yeah i sent you a dm too. had an email say when it had been dispatch but noth since.

@116314 i'm sorri you haven't receiv it yet! have you had an e-mail regard the order? pleas check junk/spam and let us know! ^tg

@amazonhelp hi, i order an item on 18 oct which said it would be deliv by 20 oct and i still haven't receiv it. can you help? thank

@116315 du kannst bei den kategorien "bücher" oder "bücher fremdsprachig" auswählen, wobei erster deinem wunsch entspricht. gruß ^j

@amazonhelp i'm learn german, so i don't realli mind between german/english. if i have to choose, i say german.

@116315 hi, just a question at the begin - do you prefer answer in german or english? ^nw

@116316 hi. how can i restrict result to german languag books, while search titl on amazon.de?

@116317 i'm so sorri for the late delivery, kimmie! our carrier can deliv until 8 pm, pleas keep us updat on it arrival. ^be

@amazonhelp i allow it well past 8 pm. i wa never notifi about ani other delay

@116317 i'm sorri that it still hasn't arrived. pleas contact us so that we can look into thi together: https://t.co/haplpmlfhn ^ea

@amazonhelp i made a same day ship mid monday and it said it would deliv that day. it didn’t. today it still say out for delivery, still no show.

@116317 hello! we'd love to help. can you tell us a bit more about what' happening? ^eb

@amazonhelp hello, i’m have an issu with a same day ship order. can you help me?

@116318 we'd like to take a closer look into thi refund for you. pleas reach us at:https://t.co/jzp7hla23b ^cc

erm @amazonhelp i bought thi item for £5.99... whi am i onli get £1.67 back?! https://t.co/lb33bfocw0

@116319 i'm sorri it hasn't arrived! pleas reach us here: https://t.co/e6dqwzp386, so we can look into avail options. ^sj

@amazonhelp where is my order? https://t.co/pxnksco2ex

@116320 most item are readili avail for shipping; however, some aren't and may have a longer process time than others. ^qj

@amazonhelp bummer! i wa hope to get it quick. oh well! thank for the response.

hey @115821, whi is your prime 2-day deliveri not arriv until monday? is there a holiday i don't know about?

@116321 i would like someon from our team to take a look into thi for you, sanu. pleas reach out here: https://t.co/qtc7bueyor ^la

@amazonhelp ye i did,but amazonuk is not do the refund process.if they do it .i will get the money

@116321 have you had a chanc to speak with your bank regard the refund? ^ea

@amazonhelp i mail amazonuk so mani time. but i havent got ani progress.custom care just say that in the bill section.no i havent got refund

@116321 when you last contact us what inform did we provide? have you spoken with your bank to see if they have the refund? ^lr

@amazonhelp and redund issu on 13th https://t.co/1uydlorgcp no sing of my money and amazonuk just say it in the bill department.no signof devlp

@116321 i'm sorri for the frustration! without give personal/account details, could you tell us a bit more about what' go on? ^dg

@115830 amazonuk took money without ani https://t.co/w25zxi7dyp they are not give it back nor give clear statement of my refund proce

@116322 i'm sorri for the frustration! without give account/person details, can you pleas provid us with more info? ^ac

@amazonhelp legaci "share prime benefits" account tri to join an amazon household of the prim. account holder to share echo and set up voic profil

@amazonhelp i'v been in the prime queue, kindl queue, the echo queue, and now on hold again.

@116322 we'd like to look deeper into thi issue. pleas provid us with more inform here: https://t.co/wpddihup4k. ^lh

the @amazonhelp queue is clueless on amazon household

@116323 we'r definit here to help! pleas reach out to us by phone here: https://t.co/jzp7hla23b ^se

@amazonhelp well ok but @116324 said it’ been dlvd so i can’t see how they will bother to deliv it now! i think they have wash their hand of it

@116323 i'm sorri your order hasn't arriv yet! pleas let us know if you haven't receiv it within 48 hours. ^eb

@116324 not dlvd after 1 wk. u lie 2 @amazonhelp say left in safe place on fri. yesterday u said wld be dlvd 24-48hrs. sort thi now!

@116325 we'd like anoth chanc to look into this. pleas reach out by phone or chat: https://t.co/haplpmlfhn pleas keep us updated. ^fj

@amazonhelp i have made mani call to amazon cs. no resolution. now what? member sinc ‘98. need corpor involved.

@amazonhelp i’m not talk to custom servic again. that part of the problem. i want someon in america @ corpor who can make decisions.

@amazonhelp so i see that amazon twitter is staf by the same peopl as custom service. each answer here spoken by s differ person (or bot)

@amazonhelp no on the card. it work onli half the time. ye on usps. they say my deliveri person won’t deliv anyth over 30 lbs. just send it back

@116325 have you tri delet the card from the account and re-ad it? have you reach out to usp about these deliveries? ^af https://t.co/1xylagkcan

@amazonhelp want to speak to someon at corp to address these issues.

@116325 can you tell us what insight / advic wa provid with when you spoke with us last? we'd like to help if we can. ^bg

@amazonhelp multipl call to call amazon call center with zero resolut and never a promis call back.

@116325 sorri for the poor experience. without give ani account information, could you tell us what' go on? we'd love top help! ^mh

rapidli lose faith in @115821 and their #esl cs abil to solv problems. no resolut or follow ups.

@116326 we apologis for troubl caused,pleas dm your idea number and altern number also elabor on your concern so that we can assist you further. regards, amruta https://t.co/lbfzglut6z

@116327, @idea_car @116328 @116329 ,yet in 2017 we are face veri poor network in my villag and surround locality.

@116330 we'r await for your respons to resolv ur issue. pl provid the same within next 24 hrs. rgds, idea care

@idea_car i alreadi repli via direct messag

@116331 @idea_car me & my father have a secur issu to report & incompet of your repres from connought place, delhi. that ha cost us more than rs.1000. and till date we'r suffer from the way idea ha handl my dad' case. need urgent help.

@116332 let us know and we'll continu from there. https://t.co/gdrqu22ypt

@applesupport $100 billion say that solv my problem? i’m on 11.0.3 currently. hold please.

@116332 we'd like to see what we can do to assist. what version of io are you current running? we releas io 11.1 today.

cupertino, we have a problem. .@115858 .@116333 .@applesupport .@190 https://t.co/immcj8qstm

@116334 let’ work togeth on thi situation. to clarify, did thi start after updat to io 11.1? also, which devic are you using?

@applesupport yes, after the update. i phone 7

@116334 got it. doe thi happen while use ani particular app or feature? let us know via a dm. we’ll keep move forward from there. https://t.co/gdrqu22ypt

@applesupport whi is my batteri life short? i updat to 11.1, my batteri is poor. wife didn’t she like her batteri life

@116335 you should still be abl to control music on your iphon from the watch. check out the user guid here: https://t.co/vrqnmrhvhj

@applesupport but thi doe not show the music store on my phone like it did in os3. i do not want to store music on my phone.

@116335 we certainli want to take a closer look into thi issue. select the follow link to join us in a dm and we'll go from there. https://t.co/gdrqu22ypt

@applesupport watchos4 made my watch pointless brows music on my phone via the watch wa 80% reason for buy it now it’ useless.

@116336 hi there! io 11.1 wa releas earlier today contain some bug fixes. let' back up and update: https://t.co/80yrnjdfdk

@applesupport hope that helps...