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been created in different parts of the world to deal with the redressal
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of these grievances:
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1. The Ombudsman System
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2. The Administrative Courts System
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3. The Procurator System
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The earliest democratic institution created in the world for the
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redressal of citizens’ grievance is the Scandinavian institution of
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Ombudsman. Donald C. Rowat, an international authority on the
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Ombudsman, calls it a “uniquely appropriate institution for dealing
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with the average citizens’ complaints about unfair administrative
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actions.”
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The institution of Ombudsman was first created in Sweden in
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1809. ‘Ombud’ is a Swedish term and refers to a person who acts as
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the representative or spokesman of another person. According to
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Donald C. Rowat, Ombudsman refers to “an officer appointed by the
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legislature to handle complaints against administrative and judicial
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action.”
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The Swedish Ombudsman deals with the citizens’ grievances in
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(i) Abuse of administrative discretion, that is, misuse of official
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power and authority
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(ii) Maladministration, that is, inefficiency in achieving the targets
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(iii) Administrative corruption, that is, demanding bribery for doing
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things
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(iv) Nepotism, that is supporting one’s own kith and kin in matters
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like providing employment
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(v) Discourtesy, that is, misbehaviour of various kinds, for instance,
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use of abusive language.
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The Swedish Ombudsman is appointed by the Parliament for a
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term of four years. He can be removed only by the Parliament on
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ground of its loss of confidence in him. He submits his annual report
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to the Parliament and hence, is also known as ‘Parliamentary
|
Ombudsman.’ But he is independent of the Parliament (legislature)
|
as well as the executive and judiciary.
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The Ombudsman is a constitutional authority and enjoys the
|
powers to supervise the compliance of laws and regulations by the
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public officials, and see that they discharge their duties properly. In
|
other words, he keeps a watch over all public officials–civil, judicial
|
and military–so that they function impartially, objectively and legally,
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that is, in accordance with the law. However, he has no power to
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reverse or quash a decision and has no direct control over
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administration or the courts.
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The Ombudsman can act either on the basis of a complaint
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received from the citizen against unfair administrative action or suo
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moto (i.e. on his own initiative). He can prosecute any erring official
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including the judges. However, he himself cannot inflict any
|
punishment. He only reports the matter to the higher authorities for
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taking the necessary corrective action.
|
In sum, the characteristics of the Swedish institution of
|
Ombudsman are as follows:
|
(i) Independence of action from the executive
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(ii) Impartial and objective investigation of complaints
|
(iii) Suo moto power to start investigations
|
(iv) Uninterrupted access to all the files of administration
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(v) Right to report to the Parliament as opposed to the executive;
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the institution of ombudsman is based on the doctrine of
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administrative accountability to legislature.
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(vi) Wide publicity given to its working in press and other media
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complaints
|
From Sweden, the institution of Ombudsman spread to other
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Scandinavian countries– Finland (1919), Denmark (1955) and
|
Norway (1962). New Zealand is the first Commonwealth country in
|
the world to have adopted the Ombudsman system in the form of a
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Parliamentary Commissioner for Investigation in 1962. The United
|
Kingdom adopted Ombudsman-like institution called Parliamentary
|
Commissioner for Administration in 1967. Since then, more than 40
|
counties of the world have adopted Ombudsman-like institutions with
|
different nomenclature and functions. The Ombudsman in India is
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called Lokpal/Lokayukta. Donald. C. Rowat says that the institution of
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Ombudsman is a “bulkwork of democratic government against the
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tyranny of officialdom.” While Gerald E. Caiden described the
|
Ombudsman as “institutionalised public conscience.”
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Another unique institutional device created for the redressal of
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citizens’ grievances against administrative authorities, is the French
|
system of Administrative Courts. Due to its success in France, the
|
system has gradually spread to many other European and African
|
countries like Belgium, Greece and Turkey.
|
The socialist countries like the former USSR (now Russia), China,
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Poland, Hungary, Czechoslovakia and Romania have created their
|
own institutional device for the redressal of citizens’ grievances. It is
|
called ‘Procurator System’ in these countries. It should be noted here
|
that the office of the Procurator-General is still functioning in Russia.
|
POSITION IN INDIA
|
The existing legal and institutional framework to check corruption and
|
redress citizens’ grievances in India consists of the following:
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1. Public Servants (Enquiries) Act, 1850
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2. Indian Penal Code, 1860
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3. Special Police Establishment, 1941
|
4. Delhi Police Establishment Act, 1946
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5. Prevention of Corruption Act, 1988
|
6. Commissions of Inquiry Act, 1952 (against political leaders and
|
eminent public men)
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7. All-India Services (Conduct) Rules, 1968
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8. Central Civil Services (Conduct) Rules, 1964
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9. Railway Services (Conduct) Rules, 1966
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10. Vigilance organisations in ministries / departments, attached
|
and subordinate offices and public undertakings
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11. Central Bureau of Investigation, 1963
|
12. Central Vigilance Commission, 1964
|
13. State Vigilance Commissions, 1964
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14. Anti corruption bureaus in states
|
15. Lokpal (Ombudsman) at the Centre
|
16. Lokayukta (Ombudsman) in states
|
17. Divisional Vigilance Board
|
18. District Vigilance Officer
|
19. National Consumer Disputes Redressal Commission
|
20. National Commission for SCs
|
21. National Commission for STs
|
22. Supreme Court and High Courts in states
|
23. Administrative Tribunals (quasi-judicial bodies)
|
24. Directorate of Public Grievances in the Cabinet Secretariat,
|
1988
|
25. Parliament and its committees
|
26. ‘File to Field’ programme in some states like Kerala. In this
|
innovative scheme, the administrator goes to the village/area
|
LOKPAL
|
The Administrative Reforms Commission (ARC) of India (1966–1970)
|
recommended the setting up of two special authorities designated as
|
‘Lokpal’ and ‘lokayukta’ for the redressal of citizens’ grievances2.
|
These institutions were to be set up on the pattern of the institution of
|
Ombudsman in Scandinavian countries and the parliamentary
|
commissioner for investigation in New Zealand. The Lokpal would
|
deal with complaints against ministers and secretaries at Central and
|
state levels, and the lokayukta (one at the Centre and one in every
|
state) would deal with complaints against other specified higher
|
officials. The ARC kept the judiciary outside the purview of Lokpal
|
and lokayukta as in New Zealand. But, in Sweden the judiciary is
|
within the purview of Ombudsman.
|
According to the ARC, the Lokpal would be appointed by the
|
president after consultation with the chief justice of India, the
|
Speaker of Lok Sabha and the Chairman of the Rajya Sabha.
|
The ARC also recommended that the institutions of Lokpal and
|
lokayukta should have the following features:
|
1. They should be demonstratively independent and impartial.
|
2. Their investigations and proceedings should be conducted in
|
private and should be informal in character.
|
3. Their appointment should be, as far as possible, non-political.
|
4. Their status should compare with the highest judicial
|
functionaries in the country.
|
5. They should deal with matters in the discretionary field
|
involving acts of injustice, corruption or favouritism.
|
6. Their proceedings should not be subject to judicial interference.
|
7. They should have the maximum latitude and powers in
|
obtaining information relevant to their duties.
|
8. They should not look forward to any benefit or pecuniary
|
advantage from the executive government.
|
The Government of India accepted the recommendations of ARC
|
in this regard. So far, ten official attempts have been made to bring
|
about legislation on this subject. Bills were introduced in the
|
Parliament in the following years:
|
1. In May 1968, by the Congress Government headed by Indira
|
2. In April 1971, again by the Congress Government headed by
|
Indira Gandhi.
|
3. In July 1977, by the Janata Government headed by Morarji
|
Desai.
|
4. In August 1985, by the Congress Government headed by Rajiv
|
Gandhi.
|
5. In December 1989, by the National Front Government headed
|
by V.P. Singh.
|
6. In September 1996, by the United Front Government headed
|
by Deve Gowda.
|
7. In August 1998, by the BJP-led coalition Government headed
|
by A.B. Vajpayee.
|
8. In August 2001, by the NDA government headed by A.B.
|
Vajpayee.
|
9. In August 2011, by the UPA government headed by Manmohan
|
Singh.
|
10. In December 2011, by the UPA government headed by
|
Manmohan Singh.
|
The first four bills lapsed due to the dissolution of Lok Sabha,
|
while the fifth one was withdrawn by the government. The sixth and
|
seventh bills also lapsed due to the dissolution of the 11th and 12th
|
Lok Sabha. Again, the eighth bill (2001) lapsed due to the dissolution
|
of the 13th Lok Sabha in 2004. The ninth bill (2011) was withdrawn by
|
the government.
|
LOKPAL AND LOKAYUKTAS ACT (2013)
|
Features
|
The salient features of the Lokpal and Lokayuktas Act (2013) are as
|
follows.3
|
1. It seeks to establish the institution of the Lokpal at the Centre
|
and the Lokayukta at the level of the State and thus seeks to
|
provide a uniform vigilance and anti-corruption road map for the
|
nation both at the Centre and at the States. The jurisdiction of
|
Lokpal includes the Prime Minister, Ministers, Members of
|
Parliament and Groups A, B, C and D officers and officials of
|
the Central Government.
|
2. The Lokpal to consist of a Chairperson with a maximum of 8
|
members of which 50% shall be judicial members.
|
3. 50% of the members of the Lokpal shall come from amongst
|
the SCs, the STs, the OBCs, minorities and women.
|
4. The selection of the Chairperson and the members of Lokpal
|
shall be through a Selection Committee consisting of the Prime
|
Minister, the Speaker of the Lok Sabha, the Leader of the
|
Opposition in the Lok Sabha, the Chief Justice of India or a
|
sitting Supreme Court Judge nominated by the Chief Justice of
|
India and an eminent jurist to be nominated by the President of
|
India on the basis of recommendations of the first four
|
members of the selection committee.
|
5. A Search Committee will assist the Selection Committee in the
|
process of selection. 50% of the members of the Search
|
Committee shall also be from amongst the SCs, the STs, the
|
OBCs, minorities and women.
|
6. The Prime Minister has been brought under the purview of the
|
Lokpal with subject matter exclusions and specific process for
|
handling complaints against the Prime Minister.
|
7. Lokpal’s jurisdiction will cover all categories of public servants,
|
including Group A, Group B, Group C, and Group D officers and
|
employees of Government. On complaints referred to the CVC
|
by the Lokpal, the CVC will send its report of preliminary
|
enquiry in respect of Group A and Group B Officers back to the
|
Lokpal for further decision. With respect to categories of
|
further in exercise of its own powers under the CVC Act subject
|
to reporting and review by the Lokpal.
|
8. The Lokpal will have the power of superintendence and
|
direction over any investigating agency, including the CBI, for
|
cases referred to them by the Lokpal.
|
9. A High-Powered Committee chaired by the Prime Minister will
|
recommend the selection of the Director of CBI.
|
10. It incorporates provisions for attachment and confiscation of
|
property of public servants acquired by corrupt means, even
|
while the prosecution is pending.
|
11. It lays down clear timelines. For preliminary enquiry, it is three
|
months extendable by three months. For investigation, it is six
|
months which may be extended by six months at a time. For
|
trial, it is one year extendable by one year and to achieve this,
|
special courts to be set up.
|
12. It enhances maximum punishment under the Prevention of
|
Corruption Act from seven years to ten years. The minimum
|
punishment under sections 7, 8, 9 and 12 of the Prevention of
|
Corruption Act will now be three years, and the minimum
|
punishment under section 15 (punishment for attempt) will now
|
be two years.
|
13. Institutions which are financed fully or partly by Government
|
are under the jurisdiction of Lokpal, but institutions aided by
|
Government are excluded.
|
14. It provides adequate protection for honest and upright public
|
servants.
|
15. Lokpal conferred with power to grant sanction for prosecution
|
of public servants in place of the Government or competent
|
authority.
|
16. It contains a number of provisions aimed at strengthening the
|
CBI such as:
|
(i) setting up of a Directorate of Prosecution headed by a Director
|
Prosecution under the overall control of the Director of CBI;
|
(ii) appointment of the Director of Prosecution on t
|
recommendation of the CVC;
|
(iii) maintenance of a panel of advocates by CBI other th
|
Government advocates with the consent of the Lokpal
|
handling Lokpal-referred cases;
|
(iv) transfer of officers of CBI investigating cases referred by Lok
|
(v) provision of adequate funds to CBI for investigating cas
|
referred by Lokpal.
|
17. All entities receiving donations from foreign source in the
|
context of the Foreign Contribution Regulation Act (FCRA) in
|
excess of ₹10 lakhs per year are brought under the jurisdiction
|
of Lokpal.
|
18. It contains a mandate for setting up of the institution of
|
Lokayukta through enactment of a law by the State Legislature
|
within a period of 365 days from the date of commencement of
|
this Act. Thus, the Act provides freedom to the states to decide
|
upon the contours of the Lokayukta mechanism in their
|
respective states.
|
Drawbacks
|
The following are the drawbacks (shortcomings) of the Lokpal and
|
Lokayuktas Act, 20133a:
|
1. Lokpal cannot suo motu proceed against any public servant.
|
2. Emphasis on form of complaint rather than substance.
|
3. Heavy punishment for false and frivolous complaints against
|
public servants may deter complaints being filed to Lokpal.
|
4. Anonymous complaints not allowed -Can’t just make a
|
complaint on plain paper and drop it in a box with supporting
|
documents.
|
5. Legal assistance to public servant against whom complaint is
|
filed.
|
6. Limitation period of 7 years to file complaints.
|
7. Very non-transparent procedure for dealing with complaints
|
against the PM.
|
LOKAYUKTAS
|
Even much before the enactment of the Lokpal and Lokayuktas Act
|
(2013) itself, many states had already set up the institution of
|
Lokayuktas.
|
It must be noted here that the institution of lokayukta was
|
established first in Maharashtra in 1971. Although Odisha had
|
passed the Act in this regard in 1970, it came into force only in 1983.
|
Till 2013, 21 states and 1 Union Territory (Delhi) have established
|
the institution of Lokyuktas. The details in this regard are mentioned
|
below in Table 61.1.
|
Table 61.1 Establishment of Lokayukta in States (Chronological
|
Order)
|
Sl. States/UTs Created in (enacted
|
No. in)
|
1. Odisha 1970
|
2. Maharashtra 1971
|
3. Rajasthan 1973
|
4. Bihar 1974
|
5. Uttar Pradesh 1975
|
6. Madhya Pradesh 1981
|
7. Andhra Pradesh 1983
|
8. Himachal Pradesh 1983
|
9. Karnataka 1985
|
10. Assam 1985
|
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