inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "What do I do if my payment was reverted?" }
[ { "label": "NEGATIVE", "score": 0.9993208646774292 }, { "label": "POSITIVE", "score": 0.0006791221094317734 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "How long is the delivery to the US?" }
[ { "label": "NEGATIVE", "score": 0.999142050743103 }, { "label": "POSITIVE", "score": 0.0008579165441915393 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "Why would my card payment be reverted?" }
[ { "label": "NEGATIVE", "score": 0.9983287453651428 }, { "label": "POSITIVE", "score": 0.0016712204087525606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "How would my friend be able to send me money?" }
[ { "label": "NEGATIVE", "score": 0.9994719624519348 }, { "label": "POSITIVE", "score": 0.0005280710756778717 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "My top-up is still pending" }
[ { "label": "NEGATIVE", "score": 0.8575239777565002 }, { "label": "POSITIVE", "score": 0.14247609674930573 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?" }
[ { "label": "NEGATIVE", "score": 0.9990346431732178 }, { "label": "POSITIVE", "score": 0.0009653272572904825 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "When will I have access to my pin number?" }
[ { "label": "NEGATIVE", "score": 0.9992691874504089 }, { "label": "POSITIVE", "score": 0.0007307863561436534 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "What do I do after the ATM takes my card." }
[ { "label": "NEGATIVE", "score": 0.990776777267456 }, { "label": "POSITIVE", "score": 0.009223251603543758 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
null
{ "text": "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee." }
[ { "label": "NEGATIVE", "score": 0.9992882609367371 }, { "label": "POSITIVE", "score": 0.0007117405184544623 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "How long will it take to transfer something to China urgently?" }
[ { "label": "NEGATIVE", "score": 0.9985609650611877 }, { "label": "POSITIVE", "score": 0.0014390023425221443 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "I was charged a fee for a transfer. Where did it come from?" }
[ { "label": "NEGATIVE", "score": 0.9982354640960693 }, { "label": "POSITIVE", "score": 0.0017644830513745546 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "How can I activate my new card? I didn't recieve any information with it about how to do so." }
[ { "label": "NEGATIVE", "score": 0.9995284080505371 }, { "label": "POSITIVE", "score": 0.0004716452967841178 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "What reasons could cause my top up to be reverted" }
[ { "label": "NEGATIVE", "score": 0.9987407326698303 }, { "label": "POSITIVE", "score": 0.0012592743150889874 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "I punched in the wrong pin too many times and I'm locked out." }
[ { "label": "NEGATIVE", "score": 0.9995219707489014 }, { "label": "POSITIVE", "score": 0.00047801173059269786 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "I ordered something online a while ago and I haven't gotten it. I would like a refund." }
[ { "label": "NEGATIVE", "score": 0.996910035610199 }, { "label": "POSITIVE", "score": 0.003089951816946268 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "I deactivated my card but would like to reactivate it." }
[ { "label": "NEGATIVE", "score": 0.010522600263357162 }, { "label": "POSITIVE", "score": 0.9894773364067078 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "My card hasn't shown up yet." }
[ { "label": "NEGATIVE", "score": 0.9992319345474243 }, { "label": "POSITIVE", "score": 0.000768100842833519 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "I bought something online and it says there was a fee to transfer money. Isn't that free?" }
[ { "label": "NEGATIVE", "score": 0.9978958368301392 }, { "label": "POSITIVE", "score": 0.002104151761159301 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "I thought transfers were free. Why was I charged to transfer?" }
[ { "label": "NEGATIVE", "score": 0.9977419376373291 }, { "label": "POSITIVE", "score": 0.0022580320946872234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Is it possible to change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9989805817604065 }, { "label": "POSITIVE", "score": 0.0010193483904004097 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "My source of funds require verification." }
[ { "label": "NEGATIVE", "score": 0.9838182330131531 }, { "label": "POSITIVE", "score": 0.016181716695427895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "How do i go about linking a new card?" }
[ { "label": "NEGATIVE", "score": 0.9982976317405701 }, { "label": "POSITIVE", "score": 0.0017024088883772492 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Will I get charged fees when I add money with an international card?" }
[ { "label": "NEGATIVE", "score": 0.9984098672866821 }, { "label": "POSITIVE", "score": 0.001590146217495203 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "Why does it still charge me even though I was unable to withdraw money from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9913551211357117 }, { "label": "POSITIVE", "score": 0.00864490494132042 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I can't see my refund on my account" }
[ { "label": "NEGATIVE", "score": 0.9985705614089966 }, { "label": "POSITIVE", "score": 0.0014293750282377005 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "How can I reset my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9992696642875671 }, { "label": "POSITIVE", "score": 0.0007303759921342134 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I see a charge of 1L I do not recognize on my statement" }
[ { "label": "NEGATIVE", "score": 0.9917230010032654 }, { "label": "POSITIVE", "score": 0.008276966400444508 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "Can you tell me where to find top up by cash deposit?" }
[ { "label": "NEGATIVE", "score": 0.9986621141433716 }, { "label": "POSITIVE", "score": 0.001337922760285437 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "I'd prefer a Mastercard." }
[ { "label": "NEGATIVE", "score": 0.7756372690200806 }, { "label": "POSITIVE", "score": 0.22436271607875824 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "Why is my card payment still pending?" }
[ { "label": "NEGATIVE", "score": 0.998809814453125 }, { "label": "POSITIVE", "score": 0.0011902229161933064 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "The exchange rate for my electronic payment is incorrect." }
[ { "label": "NEGATIVE", "score": 0.9997139573097229 }, { "label": "POSITIVE", "score": 0.00028598326025530696 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "What do I have to do to get my PIN unblocked?" }
[ { "label": "NEGATIVE", "score": 0.9988155364990234 }, { "label": "POSITIVE", "score": 0.0011845468543469906 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "What are the steps for making a transfer for topping up?" }
[ { "label": "NEGATIVE", "score": 0.9783136248588562 }, { "label": "POSITIVE", "score": 0.021686382591724396 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "Can you please tell me where my card is? I ordered it 2 weeks ago!" }
[ { "label": "NEGATIVE", "score": 0.9960795044898987 }, { "label": "POSITIVE", "score": 0.0039205532521009445 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "What's the limit to how much I can top up?" }
[ { "label": "NEGATIVE", "score": 0.9961766004562378 }, { "label": "POSITIVE", "score": 0.0038234249223023653 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "I can't freeze my account as I need the card as I am traveling, how do I change my pin?" }
[ { "label": "NEGATIVE", "score": 0.9956651329994202 }, { "label": "POSITIVE", "score": 0.004334910772740841 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "What is this extra fee that I got when I used my card to pay?" }
[ { "label": "NEGATIVE", "score": 0.9970136880874634 }, { "label": "POSITIVE", "score": 0.0029862611554563046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?" }
[ { "label": "NEGATIVE", "score": 0.9994722008705139 }, { "label": "POSITIVE", "score": 0.0005278448224999011 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "Where do you get those exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.9986019730567932 }, { "label": "POSITIVE", "score": 0.0013980768853798509 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "What do I do now that I can't use this card?" }
[ { "label": "NEGATIVE", "score": 0.9981065988540649 }, { "label": "POSITIVE", "score": 0.0018933842657133937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "There's a $200 withdrawal on my statement that seems fishy to me." }
[ { "label": "NEGATIVE", "score": 0.9995076656341553 }, { "label": "POSITIVE", "score": 0.000492336752358824 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "The card payment didn't work" }
[ { "label": "NEGATIVE", "score": 0.9997636675834656 }, { "label": "POSITIVE", "score": 0.00023639465507585555 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "I am not receiving the correct exchange rate on my card." }
[ { "label": "NEGATIVE", "score": 0.999794065952301 }, { "label": "POSITIVE", "score": 0.00020593572116922587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?" }
[ { "label": "NEGATIVE", "score": 0.9989523887634277 }, { "label": "POSITIVE", "score": 0.0010476046008989215 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "I found my old card. Can I link it back into the app?" }
[ { "label": "NEGATIVE", "score": 0.9988415837287903 }, { "label": "POSITIVE", "score": 0.0011584493331611156 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "I've tried many times to make a payment, but it's not going through. What's wrong?" }
[ { "label": "NEGATIVE", "score": 0.9993969202041626 }, { "label": "POSITIVE", "score": 0.000603041669819504 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?" }
[ { "label": "NEGATIVE", "score": 0.9988980293273926 }, { "label": "POSITIVE", "score": 0.0011019500670954585 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "is there a limit to top up" }
[ { "label": "NEGATIVE", "score": 0.988235592842102 }, { "label": "POSITIVE", "score": 0.011764457449316978 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "I would like to know what the restrictions are for the disposable cards." }
[ { "label": "NEGATIVE", "score": 0.9825751781463623 }, { "label": "POSITIVE", "score": 0.01742485910654068 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "I wanna revert a transaction i did this morning." }
[ { "label": "NEGATIVE", "score": 0.9984849095344543 }, { "label": "POSITIVE", "score": 0.0015151066472753882 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "I see cash in my app but I did not get it." }
[ { "label": "NEGATIVE", "score": 0.9993525147438049 }, { "label": "POSITIVE", "score": 0.0006474760011769831 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "My card is about to expire, what do I do?" }
[ { "label": "NEGATIVE", "score": 0.9905179142951965 }, { "label": "POSITIVE", "score": 0.009482148103415966 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "top up not completed" }
[ { "label": "NEGATIVE", "score": 0.9995999932289124 }, { "label": "POSITIVE", "score": 0.0004000149783678353 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?" }
[ { "label": "NEGATIVE", "score": 0.9996203184127808 }, { "label": "POSITIVE", "score": 0.000379643082851544 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "Is there a reason why a recipient might not see my money transaction" }
[ { "label": "NEGATIVE", "score": 0.9992897510528564 }, { "label": "POSITIVE", "score": 0.0007101930095814168 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "My card has been found. Is there any way for me to put it back into the app?" }
[ { "label": "NEGATIVE", "score": 0.9995023012161255 }, { "label": "POSITIVE", "score": 0.0004977367352694273 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Can someone please explain to me where my source of funds came from?" }
[ { "label": "NEGATIVE", "score": 0.9992733597755432 }, { "label": "POSITIVE", "score": 0.0007266973261721432 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "how soon will my card arrive?" }
[ { "label": "NEGATIVE", "score": 0.9955006241798401 }, { "label": "POSITIVE", "score": 0.004499424248933792 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "What kind of security protects my money?" }
[ { "label": "NEGATIVE", "score": 0.9944236874580383 }, { "label": "POSITIVE", "score": 0.0055763861164450645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "I want a new PIN please." }
[ { "label": "NEGATIVE", "score": 0.9828562140464783 }, { "label": "POSITIVE", "score": 0.0171437356621027 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "Transfer unable to be completed, states 'declined'" }
[ { "label": "NEGATIVE", "score": 0.9992464780807495 }, { "label": "POSITIVE", "score": 0.0007535528275184333 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "Will I receive a new card when mine expires?" }
[ { "label": "NEGATIVE", "score": 0.9961932897567749 }, { "label": "POSITIVE", "score": 0.0038066923152655363 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "What do I do if someone used my card without my permission?" }
[ { "label": "NEGATIVE", "score": 0.9994982481002808 }, { "label": "POSITIVE", "score": 0.0005017213406972587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "How do I know where my funds come from?" }
[ { "label": "NEGATIVE", "score": 0.999333918094635 }, { "label": "POSITIVE", "score": 0.0006660030921921134 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "Please help me unblock my pin which I put the wrong one too many times." }
[ { "label": "NEGATIVE", "score": 0.999113142490387 }, { "label": "POSITIVE", "score": 0.00088683603098616 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "My bank card has expired, how can I get a new physical card?" }
[ { "label": "NEGATIVE", "score": 0.9992579817771912 }, { "label": "POSITIVE", "score": 0.0007419568137265742 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "My card payment was reverted, why?" }
[ { "label": "NEGATIVE", "score": 0.9992788434028625 }, { "label": "POSITIVE", "score": 0.0007211980991996825 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "I transferred money to my account but it is not showing." }
[ { "label": "NEGATIVE", "score": 0.9990792274475098 }, { "label": "POSITIVE", "score": 0.0009207007824443281 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "How long will my transfer stay pending?" }
[ { "label": "NEGATIVE", "score": 0.9979429841041565 }, { "label": "POSITIVE", "score": 0.002057029865682125 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "Is there a way to reset my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9995392560958862 }, { "label": "POSITIVE", "score": 0.0004607646551448852 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "How do a reverse a duplicated charge?" }
[ { "label": "NEGATIVE", "score": 0.9988969564437866 }, { "label": "POSITIVE", "score": 0.0011029887245967984 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?" }
[ { "label": "NEGATIVE", "score": 0.9929452538490295 }, { "label": "POSITIVE", "score": 0.007054707035422325 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "I can't enter my passcode." }
[ { "label": "NEGATIVE", "score": 0.9989614486694336 }, { "label": "POSITIVE", "score": 0.001038526650518179 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "My top-up was reverted by the app." }
[ { "label": "NEGATIVE", "score": 0.9991632699966431 }, { "label": "POSITIVE", "score": 0.0008367525297217071 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "How do i activate my card" }
[ { "label": "NEGATIVE", "score": 0.7936595678329468 }, { "label": "POSITIVE", "score": 0.20634041726589203 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "I need to transfer to my account and cant." }
[ { "label": "NEGATIVE", "score": 0.9987019300460815 }, { "label": "POSITIVE", "score": 0.0012980110477656126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "I just checked and my payment was cancelled, why?" }
[ { "label": "NEGATIVE", "score": 0.9995313882827759 }, { "label": "POSITIVE", "score": 0.00046864853356964886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "How come I can't seem to verify my id?" }
[ { "label": "NEGATIVE", "score": 0.9997082352638245 }, { "label": "POSITIVE", "score": 0.0002917381061706692 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "What is the basis of your exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.9891887903213501 }, { "label": "POSITIVE", "score": 0.01081112865358591 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "Payment I did not make." }
[ { "label": "NEGATIVE", "score": 0.9859502911567688 }, { "label": "POSITIVE", "score": 0.014049735851585865 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "I anticipate getting a Visa card" }
[ { "label": "NEGATIVE", "score": 0.9206554293632507 }, { "label": "POSITIVE", "score": 0.07934453338384628 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "I would like my card activated." }
[ { "label": "NEGATIVE", "score": 0.031039083376526833 }, { "label": "POSITIVE", "score": 0.9689609408378601 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "The correct amount of cash was not received." }
[ { "label": "NEGATIVE", "score": 0.9970570802688599 }, { "label": "POSITIVE", "score": 0.0029429160058498383 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time." }
[ { "label": "NEGATIVE", "score": 0.6180059313774109 }, { "label": "POSITIVE", "score": 0.3819940686225891 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "How to a go about ordering a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9986101388931274 }, { "label": "POSITIVE", "score": 0.00138985610101372 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "Is there a charge for topping up by card?" }
[ { "label": "NEGATIVE", "score": 0.9957068562507629 }, { "label": "POSITIVE", "score": 0.0042931134812533855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "Can you deliver the PIN separately?" }
[ { "label": "NEGATIVE", "score": 0.9917375445365906 }, { "label": "POSITIVE", "score": 0.008262446150183678 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?" }
[ { "label": "NEGATIVE", "score": 0.9985858201980591 }, { "label": "POSITIVE", "score": 0.0014141671126708388 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "While abroad, I got cash, and the exchange rate applied is wrong." }
[ { "label": "NEGATIVE", "score": 0.9997075200080872 }, { "label": "POSITIVE", "score": 0.00029250900843180716 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "Cash I did not get showed up in my account" }
[ { "label": "NEGATIVE", "score": 0.9993365406990051 }, { "label": "POSITIVE", "score": 0.0006634367164224386 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "Why check my identity?" }
[ { "label": "NEGATIVE", "score": 0.9983829259872437 }, { "label": "POSITIVE", "score": 0.0016170855378732085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "I added money through a bank transfer and it is not showing in my balance." }
[ { "label": "NEGATIVE", "score": 0.9997676014900208 }, { "label": "POSITIVE", "score": 0.00023242209863383323 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "Please help me with the activation of the new card." }
[ { "label": "NEGATIVE", "score": 0.7571126222610474 }, { "label": "POSITIVE", "score": 0.24288742244243622 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?" }
[ { "label": "NEGATIVE", "score": 0.9987976551055908 }, { "label": "POSITIVE", "score": 0.0012023212620988488 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?" }
[ { "label": "NEGATIVE", "score": 0.9987533092498779 }, { "label": "POSITIVE", "score": 0.0012466706102713943 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "The app reversed a top off I had. What should I do?" }
[ { "label": "NEGATIVE", "score": 0.9972785115242004 }, { "label": "POSITIVE", "score": 0.0027215653099119663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "I am under the impression that my top up is still pending" }
[ { "label": "NEGATIVE", "score": 0.9685344696044922 }, { "label": "POSITIVE", "score": 0.03146550431847572 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "I travel a lot, can I get a bulk currency exchange discount?" }
[ { "label": "NEGATIVE", "score": 0.9941418766975403 }, { "label": "POSITIVE", "score": 0.005858079995959997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "I would like to exchange currency What types are there?" }
[ { "label": "NEGATIVE", "score": 0.9909640550613403 }, { "label": "POSITIVE", "score": 0.009035928174853325 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "Is a SWIFT transfer acceptable?" }
[ { "label": "NEGATIVE", "score": 0.9556143283843994 }, { "label": "POSITIVE", "score": 0.04438573867082596 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null