inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "Why was I charged an extra fee from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9984952211380005 }, { "label": "POSITIVE", "score": 0.0015048052882775664 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "Is there a fee for making a payment? If so, let me know why." }
[ { "label": "NEGATIVE", "score": 0.9989566802978516 }, { "label": "POSITIVE", "score": 0.0010433407733216882 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "I tried to make a transfer and it failed." }
[ { "label": "NEGATIVE", "score": 0.999734103679657 }, { "label": "POSITIVE", "score": 0.0002658467856235802 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "Currently I can't get my card to work." }
[ { "label": "NEGATIVE", "score": 0.9997065663337708 }, { "label": "POSITIVE", "score": 0.0002934567746706307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "My card won't work right now." }
[ { "label": "NEGATIVE", "score": 0.9994897842407227 }, { "label": "POSITIVE", "score": 0.0005101983551867306 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "Does it cost to add money to my card?" }
[ { "label": "NEGATIVE", "score": 0.9984850287437439 }, { "label": "POSITIVE", "score": 0.0015150035033002496 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "I am waiting on the refund" }
[ { "label": "NEGATIVE", "score": 0.9952240586280823 }, { "label": "POSITIVE", "score": 0.004775913432240486 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "My new card hasn't came in." }
[ { "label": "NEGATIVE", "score": 0.9991511106491089 }, { "label": "POSITIVE", "score": 0.0008489138563163579 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "why did my account decline a incoming transfer" }
[ { "label": "NEGATIVE", "score": 0.9988688826560974 }, { "label": "POSITIVE", "score": 0.001131135504692793 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "My salary is in GBP - what should I do?" }
[ { "label": "NEGATIVE", "score": 0.9979857206344604 }, { "label": "POSITIVE", "score": 0.0020142951980233192 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "How come my refund hasn't appeared on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9995023012161255 }, { "label": "POSITIVE", "score": 0.0004976608324795961 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Can you tell me why I was charged extra when I withdrew money?" }
[ { "label": "NEGATIVE", "score": 0.99887615442276 }, { "label": "POSITIVE", "score": 0.0011238198494538665 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "My beneficiary is unable to transact" }
[ { "label": "NEGATIVE", "score": 0.99957674741745 }, { "label": "POSITIVE", "score": 0.00042323791421949863 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Currency exchanges have any extra fees?" }
[ { "label": "NEGATIVE", "score": 0.9979432225227356 }, { "label": "POSITIVE", "score": 0.0020567222964018583 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "My card hasn't been working for even small transactions today." }
[ { "label": "NEGATIVE", "score": 0.9961251616477966 }, { "label": "POSITIVE", "score": 0.0038748884107917547 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks." }
[ { "label": "NEGATIVE", "score": 0.997809112071991 }, { "label": "POSITIVE", "score": 0.0021909289062023163 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Needed gas, been delayed for half an hour.Please fix it!" }
[ { "label": "NEGATIVE", "score": 0.9984637498855591 }, { "label": "POSITIVE", "score": 0.0015362778212875128 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "Can I use my card wherever I want?" }
[ { "label": "NEGATIVE", "score": 0.9970093965530396 }, { "label": "POSITIVE", "score": 0.0029905245173722506 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
null
{ "text": "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days." }
[ { "label": "NEGATIVE", "score": 0.9884202480316162 }, { "label": "POSITIVE", "score": 0.011579708196222782 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "Can you tell me what countries you offer support for?" }
[ { "label": "NEGATIVE", "score": 0.9794672131538391 }, { "label": "POSITIVE", "score": 0.020532794296741486 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "Should I complete my security verification before I can use my account?" }
[ { "label": "NEGATIVE", "score": 0.9996392726898193 }, { "label": "POSITIVE", "score": 0.0003606659884098917 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "Is it possible to hold money in different currencies?" }
[ { "label": "NEGATIVE", "score": 0.9963183403015137 }, { "label": "POSITIVE", "score": 0.0036816070787608624 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "My card stopped working after multiple transactions. Why?" }
[ { "label": "NEGATIVE", "score": 0.9996840953826904 }, { "label": "POSITIVE", "score": 0.0003159799089189619 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "What credit cards do you carry" }
[ { "label": "NEGATIVE", "score": 0.008469099178910255 }, { "label": "POSITIVE", "score": 0.9915308952331543 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "How long until my new card gets here?" }
[ { "label": "NEGATIVE", "score": 0.9984656572341919 }, { "label": "POSITIVE", "score": 0.0015343467239290476 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?" }
[ { "label": "NEGATIVE", "score": 0.9993274211883545 }, { "label": "POSITIVE", "score": 0.0006726421997882426 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "Why didn't my transfer to a beneficiary go through?" }
[ { "label": "NEGATIVE", "score": 0.9973791837692261 }, { "label": "POSITIVE", "score": 0.0026208951603621244 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "How much are the rates of exchange?" }
[ { "label": "NEGATIVE", "score": 0.9971798658370972 }, { "label": "POSITIVE", "score": 0.002820144407451153 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "What do I need to see my source of money?" }
[ { "label": "NEGATIVE", "score": 0.9993313550949097 }, { "label": "POSITIVE", "score": 0.000668634194880724 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "Can you help me reset my passcode? I forgot it." }
[ { "label": "NEGATIVE", "score": 0.9995800852775574 }, { "label": "POSITIVE", "score": 0.00041994021739810705 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "Help! I made a transfer in error and need to cancel it before it's complete!" }
[ { "label": "NEGATIVE", "score": 0.9995724558830261 }, { "label": "POSITIVE", "score": 0.00042753666639328003 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "Why are all my card payments being declined?" }
[ { "label": "NEGATIVE", "score": 0.996996283531189 }, { "label": "POSITIVE", "score": 0.0030036757234483957 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "Where is the top-up card verification code?" }
[ { "label": "NEGATIVE", "score": 0.9994243383407593 }, { "label": "POSITIVE", "score": 0.0005756973987445235 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?" }
[ { "label": "NEGATIVE", "score": 0.9992602467536926 }, { "label": "POSITIVE", "score": 0.0007397744921036065 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "What should I do if I think someone is using my card without my permission?" }
[ { "label": "NEGATIVE", "score": 0.9996159076690674 }, { "label": "POSITIVE", "score": 0.0003840348217636347 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "For some reason my card payment didn't work" }
[ { "label": "NEGATIVE", "score": 0.9997394680976868 }, { "label": "POSITIVE", "score": 0.0002604875189717859 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "When should I expect my card to arrive?" }
[ { "label": "NEGATIVE", "score": 0.9978229999542236 }, { "label": "POSITIVE", "score": 0.002177045214921236 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money" }
[ { "label": "NEGATIVE", "score": 0.9968242645263672 }, { "label": "POSITIVE", "score": 0.003175739897415042 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "I thought I lost my card but I found it today, so I would like to reactivate it." }
[ { "label": "NEGATIVE", "score": 0.015711432322859764 }, { "label": "POSITIVE", "score": 0.9842885732650757 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "I was unable to transfer money to a beneficiary." }
[ { "label": "NEGATIVE", "score": 0.9995354413986206 }, { "label": "POSITIVE", "score": 0.0004646385204978287 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "What are the guidelines for the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9989903569221497 }, { "label": "POSITIVE", "score": 0.001009694067761302 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?" }
[ { "label": "NEGATIVE", "score": 0.998870313167572 }, { "label": "POSITIVE", "score": 0.0011296268785372376 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "If I need more than cards will I have to pay a fee to receive them?" }
[ { "label": "NEGATIVE", "score": 0.9992677569389343 }, { "label": "POSITIVE", "score": 0.0007322482415474951 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "Is my card lost? I am still waiting for it to be delivered." }
[ { "label": "NEGATIVE", "score": 0.9995205402374268 }, { "label": "POSITIVE", "score": 0.00047952390741556883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "I live in the US and I would like to get a card. How do I go about getting one?" }
[ { "label": "NEGATIVE", "score": 0.9823435544967651 }, { "label": "POSITIVE", "score": 0.017656436190009117 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "Can I auto top if I'm low on funds?" }
[ { "label": "NEGATIVE", "score": 0.9970400929450989 }, { "label": "POSITIVE", "score": 0.0029599398840218782 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "I paid with my card and got charged an extra fee, what's up with that?" }
[ { "label": "NEGATIVE", "score": 0.9959724545478821 }, { "label": "POSITIVE", "score": 0.004027576185762882 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Can currencies be exchanged on this app?" }
[ { "label": "NEGATIVE", "score": 0.9955059289932251 }, { "label": "POSITIVE", "score": 0.0044940561056137085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "I could not get the top-up to go through" }
[ { "label": "NEGATIVE", "score": 0.9996699094772339 }, { "label": "POSITIVE", "score": 0.00033013607026077807 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "I want to reactivate my card, I thought I had lost it but found it again this morning." }
[ { "label": "NEGATIVE", "score": 0.9982303977012634 }, { "label": "POSITIVE", "score": 0.001769580994732678 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "How do I order a new card? The current one is about to expire." }
[ { "label": "NEGATIVE", "score": 0.9987014532089233 }, { "label": "POSITIVE", "score": 0.001298487070016563 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "I lost my passcode." }
[ { "label": "NEGATIVE", "score": 0.9997623562812805 }, { "label": "POSITIVE", "score": 0.0002376393531449139 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "How long will it take for my payment to go through?" }
[ { "label": "NEGATIVE", "score": 0.9987603425979614 }, { "label": "POSITIVE", "score": 0.0012397092068567872 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "Can I start an account for my kids?" }
[ { "label": "NEGATIVE", "score": 0.9988465309143066 }, { "label": "POSITIVE", "score": 0.0011535051744431257 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null
{ "text": "Is there a fee for sending out more cards?" }
[ { "label": "NEGATIVE", "score": 0.9984960556030273 }, { "label": "POSITIVE", "score": 0.001503892708569765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?" }
[ { "label": "NEGATIVE", "score": 0.998433530330658 }, { "label": "POSITIVE", "score": 0.0015664383536204696 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "I did not charge my account for that transaction. That's an error." }
[ { "label": "NEGATIVE", "score": 0.9988142251968384 }, { "label": "POSITIVE", "score": 0.0011858128709718585 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "I can't withdraw money" }
[ { "label": "NEGATIVE", "score": 0.001904155476950109 }, { "label": "POSITIVE", "score": 0.9980958104133606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "I need to terminate my account." }
[ { "label": "NEGATIVE", "score": 0.9996102452278137 }, { "label": "POSITIVE", "score": 0.0003898407449014485 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back." }
[ { "label": "NEGATIVE", "score": 0.9994851350784302 }, { "label": "POSITIVE", "score": 0.0005148699856363237 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money." }
[ { "label": "NEGATIVE", "score": 0.9996623992919922 }, { "label": "POSITIVE", "score": 0.0003376572276465595 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "How long does it take for money to transfer?" }
[ { "label": "NEGATIVE", "score": 0.998964786529541 }, { "label": "POSITIVE", "score": 0.0010351972887292504 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "Does Apple Watch support the topping-off of my account?" }
[ { "label": "NEGATIVE", "score": 0.9963156580924988 }, { "label": "POSITIVE", "score": 0.0036843365523964167 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "How are the exchange rates for transfers calculated?" }
[ { "label": "NEGATIVE", "score": 0.9994204044342041 }, { "label": "POSITIVE", "score": 0.0005796224577352405 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "I don't understanfd how to top up" }
[ { "label": "NEGATIVE", "score": 0.9989641904830933 }, { "label": "POSITIVE", "score": 0.001035796944051981 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "Why did I get charged one pound seemingly randomly?" }
[ { "label": "NEGATIVE", "score": 0.9972845315933228 }, { "label": "POSITIVE", "score": 0.002715498208999634 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "How is my ATM deposit not available yet?" }
[ { "label": "NEGATIVE", "score": 0.9995725750923157 }, { "label": "POSITIVE", "score": 0.0004274180973879993 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I want to top up my account with a cheque" }
[ { "label": "NEGATIVE", "score": 0.9950088262557983 }, { "label": "POSITIVE", "score": 0.004991127178072929 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "This morning, I tried to send money to my friends several times but each time the transfer fails. Why does it keep failing? The transfer gets rejected but I do not know what is causing it to be rejected." }
[ { "label": "NEGATIVE", "score": 0.9997068047523499 }, { "label": "POSITIVE", "score": 0.0002931245544459671 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "My card has an issue, the payment has been deferred." }
[ { "label": "NEGATIVE", "score": 0.9904789328575134 }, { "label": "POSITIVE", "score": 0.009520992636680603 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "The currency exchange for my purchase in foreign currency is incorrect." }
[ { "label": "NEGATIVE", "score": 0.9997056126594543 }, { "label": "POSITIVE", "score": 0.0002943388244602829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "How do I create a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9994440674781799 }, { "label": "POSITIVE", "score": 0.0005559291457757354 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "Will you guys do Visa or Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9518616199493408 }, { "label": "POSITIVE", "score": 0.04813843220472336 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "What other currencies can I hang onto?" }
[ { "label": "NEGATIVE", "score": 0.9954062700271606 }, { "label": "POSITIVE", "score": 0.004593735095113516 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?" }
[ { "label": "NEGATIVE", "score": 0.9994848966598511 }, { "label": "POSITIVE", "score": 0.0005150913493707776 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?" }
[ { "label": "NEGATIVE", "score": 0.9996238946914673 }, { "label": "POSITIVE", "score": 0.0003761016996577382 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "how much for topping up by card?" }
[ { "label": "NEGATIVE", "score": 0.9907497763633728 }, { "label": "POSITIVE", "score": 0.009250237606465816 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "I need a new card, my old card is expiring." }
[ { "label": "NEGATIVE", "score": 0.9988106489181519 }, { "label": "POSITIVE", "score": 0.0011893355986103415 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "My payment didn't work and the money is in back in my account." }
[ { "label": "NEGATIVE", "score": 0.9993656277656555 }, { "label": "POSITIVE", "score": 0.0006343905697576702 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Why is there a €1 charge on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9980539083480835 }, { "label": "POSITIVE", "score": 0.0019461578922346234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "I shouldn't be charged any fee for transferring ." }
[ { "label": "NEGATIVE", "score": 0.9979374408721924 }, { "label": "POSITIVE", "score": 0.0020625812467187643 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "There is a direct debit charge that I don't recognize, what can I do?" }
[ { "label": "NEGATIVE", "score": 0.9973078966140747 }, { "label": "POSITIVE", "score": 0.0026921392418444157 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "There was a direct debit transaction I have don't think should be there." }
[ { "label": "NEGATIVE", "score": 0.9977660179138184 }, { "label": "POSITIVE", "score": 0.0022339788265526295 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Can you tell me whats going on with my card it seems to be not working?" }
[ { "label": "NEGATIVE", "score": 0.9997524619102478 }, { "label": "POSITIVE", "score": 0.0002475128276273608 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "Why can't I add any beneficiary I choose?" }
[ { "label": "NEGATIVE", "score": 0.999254047870636 }, { "label": "POSITIVE", "score": 0.0007459514308720827 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?" }
[ { "label": "NEGATIVE", "score": 0.01808774657547474 }, { "label": "POSITIVE", "score": 0.9819122552871704 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "For some reason my card payment hasn't worked. what can I do to look into that?" }
[ { "label": "NEGATIVE", "score": 0.9989521503448486 }, { "label": "POSITIVE", "score": 0.001047824160195887 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "Could I get a MasterCard and Visa from you?" }
[ { "label": "NEGATIVE", "score": 0.9975314140319824 }, { "label": "POSITIVE", "score": 0.0024685075040906668 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "I tried topping off my account with a card, but the money is not in my account despite the charge going through" }
[ { "label": "NEGATIVE", "score": 0.9995545744895935 }, { "label": "POSITIVE", "score": 0.00044545193668454885 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "How long will my ATM withdrawal be pending?" }
[ { "label": "NEGATIVE", "score": 0.9984503984451294 }, { "label": "POSITIVE", "score": 0.0015495531260967255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "What are the top up fees for using an European bank card?" }
[ { "label": "NEGATIVE", "score": 0.9962369203567505 }, { "label": "POSITIVE", "score": 0.003762992564588785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "I transferred some money but it hasn't arrived yet" }
[ { "label": "NEGATIVE", "score": 0.9984933137893677 }, { "label": "POSITIVE", "score": 0.0015066643245518208 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "I would like to be assisted with the activation of my card." }
[ { "label": "NEGATIVE", "score": 0.3327249586582184 }, { "label": "POSITIVE", "score": 0.6672750115394592 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Can you explain the transfer fee that I was charged?" }
[ { "label": "NEGATIVE", "score": 0.9967299699783325 }, { "label": "POSITIVE", "score": 0.0032700125593692064 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Have you sent out my card yet?" }
[ { "label": "NEGATIVE", "score": 0.9907608032226562 }, { "label": "POSITIVE", "score": 0.009239168837666512 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "On a card top-up, where can I verify?" }
[ { "label": "NEGATIVE", "score": 0.9970990419387817 }, { "label": "POSITIVE", "score": 0.002900930354371667 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "I just looked at my app and it seems I was charged extra, why is that?" }
[ { "label": "NEGATIVE", "score": 0.9945154786109924 }, { "label": "POSITIVE", "score": 0.005484465975314379 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "How much does top up fees cost?" }
[ { "label": "NEGATIVE", "score": 0.9971193075180054 }, { "label": "POSITIVE", "score": 0.002880687825381756 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "How can I transfer money into my account?" }
[ { "label": "NEGATIVE", "score": 0.9994701743125916 }, { "label": "POSITIVE", "score": 0.0005297978059388697 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?" }
[ { "label": "NEGATIVE", "score": 0.9993027448654175 }, { "label": "POSITIVE", "score": 0.000697203679010272 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null