inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "I made a deposit in the ATM and it has not cleared" }
[ { "label": "NEGATIVE", "score": 0.9997572302818298 }, { "label": "POSITIVE", "score": 0.00024274794850498438 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "What US cards do you accept? I only have 1 other." }
[ { "label": "NEGATIVE", "score": 0.9915888905525208 }, { "label": "POSITIVE", "score": 0.008411100134253502 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?" }
[ { "label": "NEGATIVE", "score": 0.9995984435081482 }, { "label": "POSITIVE", "score": 0.00040158189949579537 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "What do you use disposable cards on?" }
[ { "label": "NEGATIVE", "score": 0.9985373020172119 }, { "label": "POSITIVE", "score": 0.0014627462951466441 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "may I have a Visa and a Mastercard from you." }
[ { "label": "NEGATIVE", "score": 0.7318964600563049 }, { "label": "POSITIVE", "score": 0.26810353994369507 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "There are funds in my app that I did not receive." }
[ { "label": "NEGATIVE", "score": 0.5540273785591125 }, { "label": "POSITIVE", "score": 0.44597265124320984 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "How long does it take for my payment to process?" }
[ { "label": "NEGATIVE", "score": 0.9985254406929016 }, { "label": "POSITIVE", "score": 0.0014746083179488778 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "How do I access the virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9973974227905273 }, { "label": "POSITIVE", "score": 0.0026025937404483557 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "i withdrew cash and dont see it reflected on the balance" }
[ { "label": "NEGATIVE", "score": 0.997819185256958 }, { "label": "POSITIVE", "score": 0.0021808657329529524 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I bought something and want the money refunded can I get some help with that?" }
[ { "label": "NEGATIVE", "score": 0.999606192111969 }, { "label": "POSITIVE", "score": 0.0003938755253329873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Apple pay is not accepting my American Express card, can you assist me with this problem?" }
[ { "label": "NEGATIVE", "score": 0.9996556043624878 }, { "label": "POSITIVE", "score": 0.00034435445559211075 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "When will I see my cash, since I already deposited my check?" }
[ { "label": "NEGATIVE", "score": 0.9983004927635193 }, { "label": "POSITIVE", "score": 0.0016995512414723635 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "I could not get money from an ATM" }
[ { "label": "NEGATIVE", "score": 0.9993423819541931 }, { "label": "POSITIVE", "score": 0.0006575812585651875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "I would like to request a card." }
[ { "label": "NEGATIVE", "score": 0.8304088115692139 }, { "label": "POSITIVE", "score": 0.16959120333194733 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "I think my card is stolen!" }
[ { "label": "NEGATIVE", "score": 0.9976804256439209 }, { "label": "POSITIVE", "score": 0.0023195312824100256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it." }
[ { "label": "NEGATIVE", "score": 0.9933904409408569 }, { "label": "POSITIVE", "score": 0.0066096046939492226 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning." }
[ { "label": "NEGATIVE", "score": 0.9961540102958679 }, { "label": "POSITIVE", "score": 0.003846028121188283 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Where is my top-up generated from?" }
[ { "label": "NEGATIVE", "score": 0.9995110034942627 }, { "label": "POSITIVE", "score": 0.0004889777046628296 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "This card payment isn't is recognition." }
[ { "label": "NEGATIVE", "score": 0.9989365935325623 }, { "label": "POSITIVE", "score": 0.001063356758095324 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "How do I dispute a direct debit that I didn't do?" }
[ { "label": "NEGATIVE", "score": 0.9962397813796997 }, { "label": "POSITIVE", "score": 0.003760186955332756 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Is there a way to link the card i just got?" }
[ { "label": "NEGATIVE", "score": 0.9988434314727783 }, { "label": "POSITIVE", "score": 0.0011565296445041895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Why am I being charged a hidden fee?" }
[ { "label": "NEGATIVE", "score": 0.9970592260360718 }, { "label": "POSITIVE", "score": 0.0029408338014036417 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "On my disposable card, is there a transaction limit?" }
[ { "label": "NEGATIVE", "score": 0.9986289739608765 }, { "label": "POSITIVE", "score": 0.001371058402583003 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "My salary comes in GBP can I change my options somewhere?" }
[ { "label": "NEGATIVE", "score": 0.9989486336708069 }, { "label": "POSITIVE", "score": 0.0010514190653339028 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "A fee came along with me paying with card" }
[ { "label": "NEGATIVE", "score": 0.8065510392189026 }, { "label": "POSITIVE", "score": 0.1934489756822586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?" }
[ { "label": "NEGATIVE", "score": 0.9993181228637695 }, { "label": "POSITIVE", "score": 0.0006818410474807024 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?" }
[ { "label": "NEGATIVE", "score": 0.999485969543457 }, { "label": "POSITIVE", "score": 0.0005139559507369995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "When can I expect my new card to get here?" }
[ { "label": "NEGATIVE", "score": 0.9977002739906311 }, { "label": "POSITIVE", "score": 0.002299749292433262 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "I would like to cancel my purchase." }
[ { "label": "NEGATIVE", "score": 0.9997468590736389 }, { "label": "POSITIVE", "score": 0.00025317061226814985 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "What can I expect at card expiration?" }
[ { "label": "NEGATIVE", "score": 0.9951286315917969 }, { "label": "POSITIVE", "score": 0.004871384706348181 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "How can I get another card?" }
[ { "label": "NEGATIVE", "score": 0.9992006421089172 }, { "label": "POSITIVE", "score": 0.0007993531762622297 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "For SEPA transfers, what kind of charge will be applied?" }
[ { "label": "NEGATIVE", "score": 0.9965794682502747 }, { "label": "POSITIVE", "score": 0.003420476336032152 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "Yikes! I didn't get the amount of money that I requested. What do I do now?" }
[ { "label": "NEGATIVE", "score": 0.9995180368423462 }, { "label": "POSITIVE", "score": 0.0004819335008505732 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once." }
[ { "label": "NEGATIVE", "score": 0.8612129092216492 }, { "label": "POSITIVE", "score": 0.1387871652841568 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "I can't see all the refunds in my statement" }
[ { "label": "NEGATIVE", "score": 0.9983792304992676 }, { "label": "POSITIVE", "score": 0.0016208121087402105 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "My card payment is being declined and I've tried several times." }
[ { "label": "NEGATIVE", "score": 0.7466558218002319 }, { "label": "POSITIVE", "score": 0.25334420800209045 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "After I used my card I saw I was charged a fee for using it" }
[ { "label": "NEGATIVE", "score": 0.9972654581069946 }, { "label": "POSITIVE", "score": 0.002734551904723048 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Where is a Mastercard ATM?" }
[ { "label": "NEGATIVE", "score": 0.9990758895874023 }, { "label": "POSITIVE", "score": 0.0009240640792995691 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
null
{ "text": "I want to use my American Express for adding money into my account." }
[ { "label": "NEGATIVE", "score": 0.9995436072349548 }, { "label": "POSITIVE", "score": 0.0004563733236864209 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "Why did my payment not go through why did it cancel?" }
[ { "label": "NEGATIVE", "score": 0.9990693926811218 }, { "label": "POSITIVE", "score": 0.0009306410211138427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "I sent a check into the system but still haven't received the cash yet" }
[ { "label": "NEGATIVE", "score": 0.9987126588821411 }, { "label": "POSITIVE", "score": 0.0012873373925685883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "I do not know where the transaction is." }
[ { "label": "NEGATIVE", "score": 0.9991737008094788 }, { "label": "POSITIVE", "score": 0.0008262709598056972 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "Help me with a PIN change." }
[ { "label": "NEGATIVE", "score": 0.9916207790374756 }, { "label": "POSITIVE", "score": 0.008379261009395123 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I had to pay a fee when buying items with my card." }
[ { "label": "NEGATIVE", "score": 0.9985048770904541 }, { "label": "POSITIVE", "score": 0.001495123258791864 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from." }
[ { "label": "NEGATIVE", "score": 0.9988003969192505 }, { "label": "POSITIVE", "score": 0.0011995420791208744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "I need this item refunded" }
[ { "label": "NEGATIVE", "score": 0.9958457350730896 }, { "label": "POSITIVE", "score": 0.0041543105617165565 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "I tried to use the ATM today but it would not accept my card." }
[ { "label": "NEGATIVE", "score": 0.999561607837677 }, { "label": "POSITIVE", "score": 0.0004384322091937065 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "Is the top-up amount unlimited?" }
[ { "label": "NEGATIVE", "score": 0.35259872674942017 }, { "label": "POSITIVE", "score": 0.6474012732505798 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "Do I need to pay more for exchanging currencies?" }
[ { "label": "NEGATIVE", "score": 0.9995837807655334 }, { "label": "POSITIVE", "score": 0.00041623591096140444 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "What do I do if I still have not received my new card?" }
[ { "label": "NEGATIVE", "score": 0.9993577599525452 }, { "label": "POSITIVE", "score": 0.0006422087899409235 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "There is a payment in the app I did not make" }
[ { "label": "NEGATIVE", "score": 0.9957691431045532 }, { "label": "POSITIVE", "score": 0.0042308359406888485 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "I'm worried that my card has been compromised because I see a payment that I didn't make." }
[ { "label": "NEGATIVE", "score": 0.9985164999961853 }, { "label": "POSITIVE", "score": 0.0014835352776572108 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Why was my payment declined? I keep trying my card but it's not working." }
[ { "label": "NEGATIVE", "score": 0.9997089505195618 }, { "label": "POSITIVE", "score": 0.0002909755858127028 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "Where do I go to verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9987732768058777 }, { "label": "POSITIVE", "score": 0.0012266815174371004 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "Can I put my found card back into the app on my phone?" }
[ { "label": "NEGATIVE", "score": 0.9994901418685913 }, { "label": "POSITIVE", "score": 0.0005098451511003077 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?" }
[ { "label": "NEGATIVE", "score": 0.9966520667076111 }, { "label": "POSITIVE", "score": 0.003347994526848197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Is a bank transfer acceptable for topping up my account?" }
[ { "label": "NEGATIVE", "score": 0.9978458881378174 }, { "label": "POSITIVE", "score": 0.002154059475287795 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "I cannot remember my passcode, is there a way to retrieve it?" }
[ { "label": "NEGATIVE", "score": 0.9994563460350037 }, { "label": "POSITIVE", "score": 0.0005437124636955559 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "I'm still waiting on my new card to be delivered!" }
[ { "label": "NEGATIVE", "score": 0.8592850565910339 }, { "label": "POSITIVE", "score": 0.14071494340896606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "My transfer was declined. Why did this happen?" }
[ { "label": "NEGATIVE", "score": 0.9985678195953369 }, { "label": "POSITIVE", "score": 0.0014321956550702453 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "Is there a way yo change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9993038177490234 }, { "label": "POSITIVE", "score": 0.0006962309707887471 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I am wanting to refill my card, is there a charge?" }
[ { "label": "NEGATIVE", "score": 0.997787594795227 }, { "label": "POSITIVE", "score": 0.002212344901636243 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "Just received my replacement card, what steps do i need to take to activate it?" }
[ { "label": "NEGATIVE", "score": 0.9981961846351624 }, { "label": "POSITIVE", "score": 0.0018038006965070963 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Why would the ATM machine fail to give me the cash withdrawal I requested?" }
[ { "label": "NEGATIVE", "score": 0.9985594153404236 }, { "label": "POSITIVE", "score": 0.0014406410045921803 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "How do I go about ordering another card?" }
[ { "label": "NEGATIVE", "score": 0.9983262419700623 }, { "label": "POSITIVE", "score": 0.001673707622103393 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "Can I get a physical card for free, or is there a charge?" }
[ { "label": "NEGATIVE", "score": 0.9984729886054993 }, { "label": "POSITIVE", "score": 0.001526986132375896 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "Where can I use this card?" }
[ { "label": "NEGATIVE", "score": 0.9986963868141174 }, { "label": "POSITIVE", "score": 0.0013036937452852726 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
null
{ "text": "I notice there's a pending payment on my card." }
[ { "label": "NEGATIVE", "score": 0.987868070602417 }, { "label": "POSITIVE", "score": 0.01213191356509924 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "Can you tell me why my card payment did not work?" }
[ { "label": "NEGATIVE", "score": 0.999620795249939 }, { "label": "POSITIVE", "score": 0.00037920361501164734 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "Where do I go to get my new card linked?" }
[ { "label": "NEGATIVE", "score": 0.9992320537567139 }, { "label": "POSITIVE", "score": 0.0007679233676753938 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?" }
[ { "label": "NEGATIVE", "score": 0.9995487332344055 }, { "label": "POSITIVE", "score": 0.0004512433079071343 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "Can you please explain how bank transfers work?" }
[ { "label": "NEGATIVE", "score": 0.9975372552871704 }, { "label": "POSITIVE", "score": 0.0024627011734992266 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "Can I specify a day for my card to be delivered?" }
[ { "label": "NEGATIVE", "score": 0.9974778294563293 }, { "label": "POSITIVE", "score": 0.0025221749674528837 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "where do you find your exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.998853325843811 }, { "label": "POSITIVE", "score": 0.0011466109426692128 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "What source do my fund come from?" }
[ { "label": "NEGATIVE", "score": 0.9964951872825623 }, { "label": "POSITIVE", "score": 0.003504764987155795 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "What are the acceptable currencies for adding funds?" }
[ { "label": "NEGATIVE", "score": 0.9964801669120789 }, { "label": "POSITIVE", "score": 0.0035198458936065435 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "How can I information on my limit for top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9993748068809509 }, { "label": "POSITIVE", "score": 0.0006252051098272204 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "If my card expires next month, will I need to order a new one?" }
[ { "label": "NEGATIVE", "score": 0.9992289543151855 }, { "label": "POSITIVE", "score": 0.0007710537174716592 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "What was the extra charge for withdrawing money?" }
[ { "label": "NEGATIVE", "score": 0.9985112547874451 }, { "label": "POSITIVE", "score": 0.001488765818066895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "Why am I charged whenever I withdraw cash?" }
[ { "label": "NEGATIVE", "score": 0.9971932768821716 }, { "label": "POSITIVE", "score": 0.0028067342936992645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "What happens when my card expires?" }
[ { "label": "NEGATIVE", "score": 0.9955293536186218 }, { "label": "POSITIVE", "score": 0.004470675718039274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Why do I see an extra fee on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9981470108032227 }, { "label": "POSITIVE", "score": 0.0018530328525230289 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "Transaction refund missing from my statement." }
[ { "label": "NEGATIVE", "score": 0.9955982565879822 }, { "label": "POSITIVE", "score": 0.004401736427098513 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "My Google pay top up isn't working." }
[ { "label": "NEGATIVE", "score": 0.9997803568840027 }, { "label": "POSITIVE", "score": 0.00021971149544697255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "I returned something to a store but can't see my refund." }
[ { "label": "NEGATIVE", "score": 0.9989470839500427 }, { "label": "POSITIVE", "score": 0.0010529686696827412 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "The app reverted after I topped-up" }
[ { "label": "NEGATIVE", "score": 0.9949787259101868 }, { "label": "POSITIVE", "score": 0.005021221004426479 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "What is the procedure of unblocking my PIN?" }
[ { "label": "NEGATIVE", "score": 0.99793940782547 }, { "label": "POSITIVE", "score": 0.0020605961326509714 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "Are the delivery days flexible? My schedule only allows me to be a available on specific dates." }
[ { "label": "NEGATIVE", "score": 0.9978749752044678 }, { "label": "POSITIVE", "score": 0.002125015715137124 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "Help me verify my identify?" }
[ { "label": "NEGATIVE", "score": 0.997268557548523 }, { "label": "POSITIVE", "score": 0.002731416141614318 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "I didn't make a payment at this business." }
[ { "label": "NEGATIVE", "score": 0.9995647072792053 }, { "label": "POSITIVE", "score": 0.000435254885815084 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "I received $20 but I entered $100" }
[ { "label": "NEGATIVE", "score": 0.9806267619132996 }, { "label": "POSITIVE", "score": 0.01937323994934559 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "When I made a cash transfer abroad the wrong exchange rate was applied" }
[ { "label": "NEGATIVE", "score": 0.9988076686859131 }, { "label": "POSITIVE", "score": 0.0011923765996471047 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes." }
[ { "label": "NEGATIVE", "score": 0.9937171936035156 }, { "label": "POSITIVE", "score": 0.006282725837081671 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "Why is my beneficiary not allowed?" }
[ { "label": "NEGATIVE", "score": 0.996830403804779 }, { "label": "POSITIVE", "score": 0.003169625997543335 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Can i set up an auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9991112351417542 }, { "label": "POSITIVE", "score": 0.0008886940195225179 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "I made a mistake this morning when I did a transfer. How do I reverse it?" }
[ { "label": "NEGATIVE", "score": 0.9997523427009583 }, { "label": "POSITIVE", "score": 0.0002476523513905704 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "How much does currency exchange cost?" }
[ { "label": "NEGATIVE", "score": 0.9970735311508179 }, { "label": "POSITIVE", "score": 0.0029265189077705145 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "I received my new card. Where is it in the app?" }
[ { "label": "NEGATIVE", "score": 0.9991200566291809 }, { "label": "POSITIVE", "score": 0.0008799650240689516 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through." }
[ { "label": "NEGATIVE", "score": 0.9992857575416565 }, { "label": "POSITIVE", "score": 0.0007142229587770998 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "I want to set up an auto top-up" }
[ { "label": "NEGATIVE", "score": 0.9973281621932983 }, { "label": "POSITIVE", "score": 0.002671780763193965 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null