inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about." }
[ { "label": "NEGATIVE", "score": 0.9902612566947937 }, { "label": "POSITIVE", "score": 0.009738799184560776 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "i can not see my top up" }
[ { "label": "NEGATIVE", "score": 0.9233781695365906 }, { "label": "POSITIVE", "score": 0.07662184536457062 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "Is this open to residents of all countries?" }
[ { "label": "NEGATIVE", "score": 0.003994395025074482 }, { "label": "POSITIVE", "score": 0.9960055947303772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "Why was my top-up declined?" }
[ { "label": "NEGATIVE", "score": 0.9979298114776611 }, { "label": "POSITIVE", "score": 0.002070146845653653 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "where do I top up my google pay?" }
[ { "label": "NEGATIVE", "score": 0.999182403087616 }, { "label": "POSITIVE", "score": 0.0008175931288860738 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??" }
[ { "label": "NEGATIVE", "score": 0.9996297359466553 }, { "label": "POSITIVE", "score": 0.0003702372487168759 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "I tried to top up, but the funds show up as pending. I thought it was instant?" }
[ { "label": "NEGATIVE", "score": 0.9768353700637817 }, { "label": "POSITIVE", "score": 0.023164590820670128 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "I'm not able to activate my card how do I fix this problem?" }
[ { "label": "NEGATIVE", "score": 0.9997969269752502 }, { "label": "POSITIVE", "score": 0.00020305064390413463 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "My transfer to my account is missing." }
[ { "label": "NEGATIVE", "score": 0.9997571110725403 }, { "label": "POSITIVE", "score": 0.00024293342721648514 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "my atm transaction was wrong" }
[ { "label": "NEGATIVE", "score": 0.9994902610778809 }, { "label": "POSITIVE", "score": 0.0005097304820083082 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "What do I need to do to correct this failed transfer?" }
[ { "label": "NEGATIVE", "score": 0.999723494052887 }, { "label": "POSITIVE", "score": 0.00027648088871501386 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "I can't find any option to top up with a cheque?" }
[ { "label": "NEGATIVE", "score": 0.9996722936630249 }, { "label": "POSITIVE", "score": 0.0003276783099863678 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "I would like to change my name after marriage." }
[ { "label": "NEGATIVE", "score": 0.44990792870521545 }, { "label": "POSITIVE", "score": 0.5500920414924622 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "THere is some cash that is showing up on my app." }
[ { "label": "NEGATIVE", "score": 0.5213019251823425 }, { "label": "POSITIVE", "score": 0.47869810461997986 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "How do I get my card on the app?" }
[ { "label": "NEGATIVE", "score": 0.9989444613456726 }, { "label": "POSITIVE", "score": 0.0010555438930168748 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "How do I report a cash withdrawal that wasn't me?" }
[ { "label": "NEGATIVE", "score": 0.9981174468994141 }, { "label": "POSITIVE", "score": 0.0018825557781383395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "Could you tell me the fiat currencies that you work with?" }
[ { "label": "NEGATIVE", "score": 0.9973037242889404 }, { "label": "POSITIVE", "score": 0.002696223556995392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "What are the places that you deliver cards to?" }
[ { "label": "NEGATIVE", "score": 0.965175449848175 }, { "label": "POSITIVE", "score": 0.03482462093234062 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "Is there an age limit to open an account" }
[ { "label": "NEGATIVE", "score": 0.9738606810569763 }, { "label": "POSITIVE", "score": 0.026139361783862114 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null
{ "text": "Do you accept all cards and currencies?" }
[ { "label": "NEGATIVE", "score": 0.881729245185852 }, { "label": "POSITIVE", "score": 0.11827073246240616 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "how do i find top up for cash deposit" }
[ { "label": "NEGATIVE", "score": 0.04750434309244156 }, { "label": "POSITIVE", "score": 0.9524956345558167 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "Why did I get charged a fee on my card?" }
[ { "label": "NEGATIVE", "score": 0.9981961846351624 }, { "label": "POSITIVE", "score": 0.001803863444365561 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Can I get spare cards?" }
[ { "label": "NEGATIVE", "score": 0.9993237257003784 }, { "label": "POSITIVE", "score": 0.0006763112614862621 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "I was charged and shouldn't have been charged when using my card!" }
[ { "label": "NEGATIVE", "score": 0.9933807849884033 }, { "label": "POSITIVE", "score": 0.00661925133317709 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Can I top up any amount?" }
[ { "label": "NEGATIVE", "score": 0.3741154968738556 }, { "label": "POSITIVE", "score": 0.6258845329284668 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?" }
[ { "label": "NEGATIVE", "score": 0.9996925592422485 }, { "label": "POSITIVE", "score": 0.0003074357518926263 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "I think someone is using my card without my permission!" }
[ { "label": "NEGATIVE", "score": 0.9994100332260132 }, { "label": "POSITIVE", "score": 0.0005900183459743857 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "Why have my top ups been canceled?" }
[ { "label": "NEGATIVE", "score": 0.9990310668945312 }, { "label": "POSITIVE", "score": 0.0009689272264949977 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "I am yet to receive my pin." }
[ { "label": "NEGATIVE", "score": 0.9958676099777222 }, { "label": "POSITIVE", "score": 0.004132362082600594 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "Can you tell me what this fee is on my statement?" }
[ { "label": "NEGATIVE", "score": 0.997623860836029 }, { "label": "POSITIVE", "score": 0.002376094926148653 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "I am not supposed to be charged a cash withdrawal fee, but I was." }
[ { "label": "NEGATIVE", "score": 0.08401455730199814 }, { "label": "POSITIVE", "score": 0.9159855246543884 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help." }
[ { "label": "NEGATIVE", "score": 0.9990966320037842 }, { "label": "POSITIVE", "score": 0.0009033947717398405 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "Will I see the transfer in my account within the week?" }
[ { "label": "NEGATIVE", "score": 0.9941281080245972 }, { "label": "POSITIVE", "score": 0.00587191479280591 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "I am in desperate need to transfer funds from another account that i have into this one, how do i do that?" }
[ { "label": "NEGATIVE", "score": 0.999707043170929 }, { "label": "POSITIVE", "score": 0.00029292007093317807 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "I am worried that too much time has gone by for a transfer to be completed." }
[ { "label": "NEGATIVE", "score": 0.9993377327919006 }, { "label": "POSITIVE", "score": 0.000662279489915818 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "My card payment was cancelled it seems." }
[ { "label": "NEGATIVE", "score": 0.9996349811553955 }, { "label": "POSITIVE", "score": 0.0003650237340480089 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "how do i set up my apple pay watch to connect to my account" }
[ { "label": "NEGATIVE", "score": 0.9970398545265198 }, { "label": "POSITIVE", "score": 0.002960177604109049 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "How do I change the details in my account?" }
[ { "label": "NEGATIVE", "score": 0.9992924928665161 }, { "label": "POSITIVE", "score": 0.0007075020112097263 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??" }
[ { "label": "NEGATIVE", "score": 0.9980922341346741 }, { "label": "POSITIVE", "score": 0.0019078119657933712 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times." }
[ { "label": "NEGATIVE", "score": 0.9997630715370178 }, { "label": "POSITIVE", "score": 0.00023689599765930325 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Can I use my virtual card for recurring monthly payments?" }
[ { "label": "NEGATIVE", "score": 0.9988963603973389 }, { "label": "POSITIVE", "score": 0.0011035689385607839 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
null
{ "text": "I was charged a fee for withdrawing cash." }
[ { "label": "NEGATIVE", "score": 0.9963524341583252 }, { "label": "POSITIVE", "score": 0.003647530684247613 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal." }
[ { "label": "NEGATIVE", "score": 0.9995331764221191 }, { "label": "POSITIVE", "score": 0.0004668939218390733 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "Is going to a bank only way to change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9994656443595886 }, { "label": "POSITIVE", "score": 0.0005343632074072957 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I'm in China and need a new card. Please help." }
[ { "label": "NEGATIVE", "score": 0.9952664375305176 }, { "label": "POSITIVE", "score": 0.004733584821224213 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "What's the problem? My card keeps getting declined for top up. I need to know what is going on." }
[ { "label": "NEGATIVE", "score": 0.9995099306106567 }, { "label": "POSITIVE", "score": 0.0004901242791675031 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "I'm trying to use a cheque to top up" }
[ { "label": "NEGATIVE", "score": 0.9996115565299988 }, { "label": "POSITIVE", "score": 0.00038844437221996486 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "After my checque or cash deposit, my balance didn't update." }
[ { "label": "NEGATIVE", "score": 0.998416543006897 }, { "label": "POSITIVE", "score": 0.0015834234654903412 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "Are you going to charge me to collect the money?" }
[ { "label": "NEGATIVE", "score": 0.9946761131286621 }, { "label": "POSITIVE", "score": 0.005323939025402069 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "How long should it take for my top-up to finish? I've been waiting a while." }
[ { "label": "NEGATIVE", "score": 0.9985352754592896 }, { "label": "POSITIVE", "score": 0.001464687054976821 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "Is there a few for exchanging foreign currencies?" }
[ { "label": "NEGATIVE", "score": 0.9981828331947327 }, { "label": "POSITIVE", "score": 0.0018170935800299048 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?" }
[ { "label": "NEGATIVE", "score": 0.99944669008255 }, { "label": "POSITIVE", "score": 0.0005532519426196814 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "My first choice would be Mastercard." }
[ { "label": "NEGATIVE", "score": 0.9847240447998047 }, { "label": "POSITIVE", "score": 0.0152759850025177 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "Why has my card been declined?" }
[ { "label": "NEGATIVE", "score": 0.997393012046814 }, { "label": "POSITIVE", "score": 0.0026069891173392534 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "I have a disposable card but it does not work?" }
[ { "label": "NEGATIVE", "score": 0.9997201561927795 }, { "label": "POSITIVE", "score": 0.00027984389453195035 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
null
{ "text": "why cant you just refund me instead of a merchant" }
[ { "label": "NEGATIVE", "score": 0.9988504648208618 }, { "label": "POSITIVE", "score": 0.0011495552025735378 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Can I reactivate a card?" }
[ { "label": "NEGATIVE", "score": 0.9938672184944153 }, { "label": "POSITIVE", "score": 0.006132800597697496 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Can an apple watch be used to tup-up?" }
[ { "label": "NEGATIVE", "score": 0.997794508934021 }, { "label": "POSITIVE", "score": 0.002205523196607828 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "atm refused to give me money" }
[ { "label": "NEGATIVE", "score": 0.9970322847366333 }, { "label": "POSITIVE", "score": 0.002967645414173603 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "where can I change my address?" }
[ { "label": "NEGATIVE", "score": 0.9994770884513855 }, { "label": "POSITIVE", "score": 0.0005228969966992736 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "Why was there a fee with my cash withdrawal?" }
[ { "label": "NEGATIVE", "score": 0.9992645382881165 }, { "label": "POSITIVE", "score": 0.0007354834815487266 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "What do I do if my card was stolen." }
[ { "label": "NEGATIVE", "score": 0.9982433319091797 }, { "label": "POSITIVE", "score": 0.0017566451570019126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "What form of payments can I use for topping up?" }
[ { "label": "NEGATIVE", "score": 0.997077465057373 }, { "label": "POSITIVE", "score": 0.0029225200414657593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "I have a payment that I didn't make." }
[ { "label": "NEGATIVE", "score": 0.8282467126846313 }, { "label": "POSITIVE", "score": 0.17175327241420746 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Is there a limit on the number of times I can use a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9985442161560059 }, { "label": "POSITIVE", "score": 0.0014557834947481751 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "My virtual card is just not going through." }
[ { "label": "NEGATIVE", "score": 0.9996556043624878 }, { "label": "POSITIVE", "score": 0.00034436830901540816 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
null
{ "text": "Which countries does your service work in?" }
[ { "label": "NEGATIVE", "score": 0.9712200164794922 }, { "label": "POSITIVE", "score": 0.028779955580830574 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "I need to cancel a transfer I made." }
[ { "label": "NEGATIVE", "score": 0.9994947910308838 }, { "label": "POSITIVE", "score": 0.000505194766446948 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!" }
[ { "label": "NEGATIVE", "score": 0.9997356534004211 }, { "label": "POSITIVE", "score": 0.0002643762272782624 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "I would like to use cash to make a top-up?" }
[ { "label": "NEGATIVE", "score": 0.9983722567558289 }, { "label": "POSITIVE", "score": 0.0016278063412755728 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving." }
[ { "label": "NEGATIVE", "score": 0.9909356236457825 }, { "label": "POSITIVE", "score": 0.009064331650733948 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Is there a reason why there is an extra £1 charge on my account?" }
[ { "label": "NEGATIVE", "score": 0.9992339611053467 }, { "label": "POSITIVE", "score": 0.0007660664850845933 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "Does the app allowing exchanges between USD and GBP" }
[ { "label": "NEGATIVE", "score": 0.07512945681810379 }, { "label": "POSITIVE", "score": 0.9248705506324768 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "My card is showing the same transaction over and over again." }
[ { "label": "NEGATIVE", "score": 0.9970867037773132 }, { "label": "POSITIVE", "score": 0.002913297386839986 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "My top-up was just cancelled." }
[ { "label": "NEGATIVE", "score": 0.9995952248573303 }, { "label": "POSITIVE", "score": 0.00040481286123394966 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "Why am I charged a fee for getting cash?" }
[ { "label": "NEGATIVE", "score": 0.998392641544342 }, { "label": "POSITIVE", "score": 0.0016073273727670312 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "Should my cash withdrawal still be pending?" }
[ { "label": "NEGATIVE", "score": 0.9991445541381836 }, { "label": "POSITIVE", "score": 0.0008554726373404264 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?" }
[ { "label": "NEGATIVE", "score": 0.9988866448402405 }, { "label": "POSITIVE", "score": 0.0011134239612147212 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "The app says my transfer failed" }
[ { "label": "NEGATIVE", "score": 0.9997642636299133 }, { "label": "POSITIVE", "score": 0.00023568930919282138 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "I attempted to get cash in the ATM but I was denied" }
[ { "label": "NEGATIVE", "score": 0.9972018003463745 }, { "label": "POSITIVE", "score": 0.002798207104206085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "How do I go about cancelling a transaction?" }
[ { "label": "NEGATIVE", "score": 0.999545156955719 }, { "label": "POSITIVE", "score": 0.00045482636778615415 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "When I got cash, the exchange rate applied was wrong." }
[ { "label": "NEGATIVE", "score": 0.9997157454490662 }, { "label": "POSITIVE", "score": 0.0002842175308614969 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "What areas are cards delivered to?" }
[ { "label": "NEGATIVE", "score": 0.9959937334060669 }, { "label": "POSITIVE", "score": 0.004006240516901016 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "How can I prove who I am?" }
[ { "label": "NEGATIVE", "score": 0.9983957409858704 }, { "label": "POSITIVE", "score": 0.0016042925417423248 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "What is the formula for your exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.997907280921936 }, { "label": "POSITIVE", "score": 0.002092733746394515 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "How do I verify the source of my funds?" }
[ { "label": "NEGATIVE", "score": 0.9988498687744141 }, { "label": "POSITIVE", "score": 0.0011501213302835822 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "How do I receive money from someone?" }
[ { "label": "NEGATIVE", "score": 0.9987290501594543 }, { "label": "POSITIVE", "score": 0.001270911074243486 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "why is there a fee for the transfer I made?" }
[ { "label": "NEGATIVE", "score": 0.9990252256393433 }, { "label": "POSITIVE", "score": 0.0009747949661687016 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "I am looking to delete my account. I'm not happy with the service provided by you." }
[ { "label": "NEGATIVE", "score": 0.999789297580719 }, { "label": "POSITIVE", "score": 0.00021070174989290535 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "What's the process for topping up my card?" }
[ { "label": "NEGATIVE", "score": 0.981590986251831 }, { "label": "POSITIVE", "score": 0.018408939242362976 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "Top up not available in my wallet." }
[ { "label": "NEGATIVE", "score": 0.9996052384376526 }, { "label": "POSITIVE", "score": 0.0003947384830098599 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "Can I top up using cash?" }
[ { "label": "NEGATIVE", "score": 0.9979617595672607 }, { "label": "POSITIVE", "score": 0.0020382069051265717 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "Where do my fund come from?" }
[ { "label": "NEGATIVE", "score": 0.9972477555274963 }, { "label": "POSITIVE", "score": 0.002752261934801936 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "How can correct Top up with the app to work correctly?" }
[ { "label": "NEGATIVE", "score": 0.9967166781425476 }, { "label": "POSITIVE", "score": 0.0032833104487508535 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "Someone stole my card!" }
[ { "label": "NEGATIVE", "score": 0.9955636262893677 }, { "label": "POSITIVE", "score": 0.004436363000422716 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "I did not ask for the amount of cash that I received." }
[ { "label": "NEGATIVE", "score": 0.08123846352100372 }, { "label": "POSITIVE", "score": 0.9187615513801575 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "The exchange rate for the money I took out in a foreign country is wrong." }
[ { "label": "NEGATIVE", "score": 0.9997246861457825 }, { "label": "POSITIVE", "score": 0.0002752987784333527 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "What is the rate for exchange fees?" }
[ { "label": "NEGATIVE", "score": 0.996825098991394 }, { "label": "POSITIVE", "score": 0.003174971556290984 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "Several items I have charged this week are appearing twice. Please review my statement and remove any duplicate charges." }
[ { "label": "NEGATIVE", "score": 0.9796727895736694 }, { "label": "POSITIVE", "score": 0.020327240228652954 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?" }
[ { "label": "NEGATIVE", "score": 0.9981135129928589 }, { "label": "POSITIVE", "score": 0.0018865265883505344 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null