inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null | search_keywords
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993434548377991
},
{
"label": "POSITIVE",
"score": 0.0006565354997292161
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null | null |
{
"text": "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982364177703857
},
{
"label": "POSITIVE",
"score": 0.0017636173870414495
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null | null |
{
"text": "How do I fill out the identity check?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999081015586853
},
{
"label": "POSITIVE",
"score": 0.0009189440752379596
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null | null |
{
"text": "A withdrawal is showing that I don't recognize"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997537732124329
},
{
"label": "POSITIVE",
"score": 0.00024620958720333874
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null | null |
{
"text": "I may need to dispute a Direct Debit payment."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985769987106323
},
{
"label": "POSITIVE",
"score": 0.0014229584485292435
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null | null |
{
"text": "Is it possible to refund an item?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950897097587585
},
{
"label": "POSITIVE",
"score": 0.004910338204354048
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null | null |
{
"text": "Is there any reason why my card didn't work when I tried to top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999643087387085
},
{
"label": "POSITIVE",
"score": 0.0003568467509467155
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null | null |
{
"text": "I don't see the transaction I made to a friend on my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991983771324158
},
{
"label": "POSITIVE",
"score": 0.0008016759529709816
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null | null |
{
"text": "I did a transfer. What is the extra fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9944578409194946
},
{
"label": "POSITIVE",
"score": 0.0055421642027795315
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null | null |
{
"text": "Can I see the source of my available money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985377788543701
},
{
"label": "POSITIVE",
"score": 0.0014622609596699476
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null | null |
{
"text": "On what do you base your exchange rates?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.990333616733551
},
{
"label": "POSITIVE",
"score": 0.009666345082223415
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 32
}
|
Default
| null | null | null |
{
"text": "Is there a way for me to check my balance?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994426369667053
},
{
"label": "POSITIVE",
"score": 0.0005573018570430577
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null | null |
{
"text": "How long will it take for my cash withdrawal to no longer show as pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987379908561707
},
{
"label": "POSITIVE",
"score": 0.0012619945919141173
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null | null |
{
"text": "What does the decline message mean"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979177117347717
},
{
"label": "POSITIVE",
"score": 0.002082275226712227
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null | null |
{
"text": "How do I delete my account now"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994839429855347
},
{
"label": "POSITIVE",
"score": 0.0005160333821550012
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null | null |
{
"text": "Hi, I have done a topup, but my money was reverted. Please look into this issue."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9831763505935669
},
{
"label": "POSITIVE",
"score": 0.016823716461658478
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null | null |
{
"text": "I had to pay one pound more than the set price!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986238479614258
},
{
"label": "POSITIVE",
"score": 0.0013761352747678757
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null | null |
{
"text": "When will my transfer process?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990069270133972
},
{
"label": "POSITIVE",
"score": 0.0009930809028446674
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null | null |
{
"text": "Why hasn't my account updated to reflect my current balance?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992446899414062
},
{
"label": "POSITIVE",
"score": 0.0007553465547971427
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null | null |
{
"text": "What do I do if I see a cash withdrawal on my account that I don't remember making?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994613528251648
},
{
"label": "POSITIVE",
"score": 0.0005386326811276376
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null | null |
{
"text": "Given a choice, I'd rather have Mastercard."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990144968032837
},
{
"label": "POSITIVE",
"score": 0.0009855171665549278
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null | null |
{
"text": "Transfer declined."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993591904640198
},
{
"label": "POSITIVE",
"score": 0.0006407760665751994
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null | null |
{
"text": "I have the funds, why can I not use my top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9951648712158203
},
{
"label": "POSITIVE",
"score": 0.004835131112486124
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null | null |
{
"text": "How much will it be in order to pay with a bank transfer using SEPA?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994812607765198
},
{
"label": "POSITIVE",
"score": 0.0005187646020203829
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null | null |
{
"text": "I am seeing in the app, some cash witdhrawals that I did not authorize."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9921233057975769
},
{
"label": "POSITIVE",
"score": 0.007876718416810036
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null | null |
{
"text": "I know I'm getting a new card but would like know when I can expect to receive it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.14249125123023987
},
{
"label": "POSITIVE",
"score": 0.8575087785720825
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null | null |
{
"text": "Will I get a Visa card or Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9946082830429077
},
{
"label": "POSITIVE",
"score": 0.005391730926930904
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null | null |
{
"text": "How soon will I get my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967120885848999
},
{
"label": "POSITIVE",
"score": 0.0032878636848181486
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null | null |
{
"text": "Can i get payed through this system?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999235987663269
},
{
"label": "POSITIVE",
"score": 0.0007640499388799071
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 50
}
|
Default
| null | null | null |
{
"text": "Is there anything to do because my phone was stolen?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992275238037109
},
{
"label": "POSITIVE",
"score": 0.000772489991504699
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null | null |
{
"text": "I got double charged from something, what can I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9919479489326477
},
{
"label": "POSITIVE",
"score": 0.008052029646933079
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null | null |
{
"text": "Please, tell me why I can't have the funds I deposited a week ago? I need the money now."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983376264572144
},
{
"label": "POSITIVE",
"score": 0.0016623091651126742
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null | null |
{
"text": "Am I able to Top Up with Apply Pay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.985238254070282
},
{
"label": "POSITIVE",
"score": 0.014761818572878838
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null | null |
{
"text": "What type of fiat currencies do you support?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9940821528434753
},
{
"label": "POSITIVE",
"score": 0.005917842499911785
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null | null |
{
"text": "Why can't I complete my transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992068409919739
},
{
"label": "POSITIVE",
"score": 0.000793183222413063
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null | null |
{
"text": "Can I get a card in the EU?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9927853345870972
},
{
"label": "POSITIVE",
"score": 0.007214667275547981
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null | null |
{
"text": "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999591052532196
},
{
"label": "POSITIVE",
"score": 0.0004090177535545081
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null | null |
{
"text": "I made a transaction to the wrong account!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996111989021301
},
{
"label": "POSITIVE",
"score": 0.00038884487003088
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null | null |
{
"text": "What is the timeframe for a transfer in Europe?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9958600401878357
},
{
"label": "POSITIVE",
"score": 0.004140015225857496
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null | null |
{
"text": "I exchange currencies a lot. Can I get a discount?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9844951033592224
},
{
"label": "POSITIVE",
"score": 0.01550496555864811
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null | null |
{
"text": "my phone was taken yesterday, what should I do about my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991775155067444
},
{
"label": "POSITIVE",
"score": 0.0008224796620197594
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null | null |
{
"text": "I don't think I made this transaction on my statement"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969423413276672
},
{
"label": "POSITIVE",
"score": 0.0030576845165342093
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null | null |
{
"text": "I did not do this payment"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99724942445755
},
{
"label": "POSITIVE",
"score": 0.002750589745119214
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null | null |
{
"text": "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984845519065857
},
{
"label": "POSITIVE",
"score": 0.0015154241118580103
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null | null |
{
"text": "What is the greatest number of times that I can top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.0002754655433818698
},
{
"label": "POSITIVE",
"score": 0.9997245669364929
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null | null |
{
"text": "what currencies can i use to add money to my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9924649000167847
},
{
"label": "POSITIVE",
"score": 0.007535089273005724
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null | null |
{
"text": "After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996634721755981
},
{
"label": "POSITIVE",
"score": 0.0003364812000654638
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null | null |
{
"text": "Where do I pay with my debit or credit card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992260932922363
},
{
"label": "POSITIVE",
"score": 0.0007739315624348819
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 10
}
|
Default
| null | null | null |
{
"text": "I have not received the completed transaction."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994035959243774
},
{
"label": "POSITIVE",
"score": 0.0005964225856587291
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null | null |
{
"text": "Why is a transfer I did recently still processing?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998247504234314
},
{
"label": "POSITIVE",
"score": 0.00175249925814569
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null | null |
{
"text": "Tell me about the limit for top ups."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9056495428085327
},
{
"label": "POSITIVE",
"score": 0.09435039013624191
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null | null |
{
"text": "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992576241493225
},
{
"label": "POSITIVE",
"score": 0.0007423213683068752
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null | null |
{
"text": "Can my job deposit my wages directly into the account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964348077774048
},
{
"label": "POSITIVE",
"score": 0.003565208287909627
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 50
}
|
Default
| null | null | null |
{
"text": "Am I charged a fee to transfer funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983288645744324
},
{
"label": "POSITIVE",
"score": 0.0016711177304387093
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null | null |
{
"text": "why have i not got my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999126136302948
},
{
"label": "POSITIVE",
"score": 0.0008738255128264427
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null | null |
{
"text": "Can I order another card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971680045127869
},
{
"label": "POSITIVE",
"score": 0.0028320017736405134
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null | null |
{
"text": "Why is my disposable card not working?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997149109840393
},
{
"label": "POSITIVE",
"score": 0.0002851082826964557
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 72
}
|
Default
| null | null | null |
{
"text": "I would like to know how to transfer money into my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976993203163147
},
{
"label": "POSITIVE",
"score": 0.002300705760717392
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null | null |
{
"text": "I still want to use my account but haven't verified is that OK?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9960048794746399
},
{
"label": "POSITIVE",
"score": 0.003995075821876526
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null | null |
{
"text": "A duplicated payment was made for something."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985193610191345
},
{
"label": "POSITIVE",
"score": 0.0014806730905547738
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null | null |
{
"text": "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983136653900146
},
{
"label": "POSITIVE",
"score": 0.0016863750061020255
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null | null |
{
"text": "Do I have to go somewhere to activate my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992921352386475
},
{
"label": "POSITIVE",
"score": 0.0007078324561007321
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null | null |
{
"text": "Your exchange rates come from where?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9963375329971313
},
{
"label": "POSITIVE",
"score": 0.0036625026259571314
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 32
}
|
Default
| null | null | null |
{
"text": "What's the expected wait time to recieve my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964062571525574
},
{
"label": "POSITIVE",
"score": 0.003593705128878355
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null | null |
{
"text": "It's been more than a week since I had a return charged to my card, why hasn't it showed up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990938901901245
},
{
"label": "POSITIVE",
"score": 0.0009061029413715005
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null | null |
{
"text": "What can I do to verify my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975982308387756
},
{
"label": "POSITIVE",
"score": 0.0024017684627324343
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null | null |
{
"text": "How do I perform identity checks?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984050393104553
},
{
"label": "POSITIVE",
"score": 0.0015949237858876586
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null | null |
{
"text": "When I topped up the app reverted it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9901858568191528
},
{
"label": "POSITIVE",
"score": 0.009814195334911346
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null | null |
{
"text": "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994230270385742
},
{
"label": "POSITIVE",
"score": 0.00057702959747985
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null | null |
{
"text": "my balance has not changed, despite depositing a cheque"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9849858283996582
},
{
"label": "POSITIVE",
"score": 0.015014211647212505
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null | null |
{
"text": "Is there a way to lookup where funds came from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994766116142273
},
{
"label": "POSITIVE",
"score": 0.0005234614945948124
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null | null |
{
"text": "Why did the ATM swallow my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980921149253845
},
{
"label": "POSITIVE",
"score": 0.0019078281475231051
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 18
}
|
Default
| null | null | null |
{
"text": "How can I check if I have received a refund if it is not yet on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991016387939453
},
{
"label": "POSITIVE",
"score": 0.0008983504958450794
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null | null |
{
"text": "Please explain the extra fee when I paid with the card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950610995292664
},
{
"label": "POSITIVE",
"score": 0.004938875325024128
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null | null |
{
"text": "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9963257908821106
},
{
"label": "POSITIVE",
"score": 0.0036742123775184155
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null | null |
{
"text": "I tried topping up using my card, but the money is gone?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996798038482666
},
{
"label": "POSITIVE",
"score": 0.0003201883810106665
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null | null |
{
"text": "Why has my transfer been declined?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969490170478821
},
{
"label": "POSITIVE",
"score": 0.003051056293770671
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null | null |
{
"text": "I am still waiting for a the cash I deposited this morning"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972949624061584
},
{
"label": "POSITIVE",
"score": 0.0027050841599702835
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null | null |
{
"text": "I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998863697052002
},
{
"label": "POSITIVE",
"score": 0.0011363356607034802
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null | null |
{
"text": "What does it mean if my top-up has not gone through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980635046958923
},
{
"label": "POSITIVE",
"score": 0.001936506712809205
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null | null |
{
"text": "I need my card soon."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970369338989258
},
{
"label": "POSITIVE",
"score": 0.0029630500357598066
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null | null |
{
"text": "I no longer want to transfer funds, can we cancel that transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996914863586426
},
{
"label": "POSITIVE",
"score": 0.00030857924139127135
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null | null |
{
"text": "I want to cancel a transfer I just made."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997720122337341
},
{
"label": "POSITIVE",
"score": 0.00022794591495767236
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null | null |
{
"text": "Why is top up not working for my apple pay app"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983515739440918
},
{
"label": "POSITIVE",
"score": 0.0016483973013237119
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null | null |
{
"text": "How long does a top-up take to go through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986491799354553
},
{
"label": "POSITIVE",
"score": 0.0013508403208106756
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null | null |
{
"text": "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997382760047913
},
{
"label": "POSITIVE",
"score": 0.00026166587485931814
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null | null |
{
"text": "My last name has changed and I need to update my account details."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994574189186096
},
{
"label": "POSITIVE",
"score": 0.0005425362032838166
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null | null |
{
"text": "Is my card accepted anywhere?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9909029603004456
},
{
"label": "POSITIVE",
"score": 0.009096982888877392
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 10
}
|
Default
| null | null | null |
{
"text": "Why hasn't my card payment cleared yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988345503807068
},
{
"label": "POSITIVE",
"score": 0.001165445544756949
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null | null |
{
"text": "My money transfer has not yet occurred"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968620538711548
},
{
"label": "POSITIVE",
"score": 0.0031379773281514645
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null | null |
{
"text": "There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969993829727173
},
{
"label": "POSITIVE",
"score": 0.0030006261076778173
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null | null |
{
"text": "I got a fee when paying with my card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9737309217453003
},
{
"label": "POSITIVE",
"score": 0.02626909129321575
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null | null |
{
"text": "Why isn't my google pay top up working?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990191459655762
},
{
"label": "POSITIVE",
"score": 0.000980850774794817
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null | null |
{
"text": "What if my top up doesn't go through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977126121520996
},
{
"label": "POSITIVE",
"score": 0.0022873429115861654
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null | null |
{
"text": "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981982111930847
},
{
"label": "POSITIVE",
"score": 0.0018017834518104792
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null | null |
{
"text": "I don't recognize what this payment on my statement would be for."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999601423740387
},
{
"label": "POSITIVE",
"score": 0.00039864040445536375
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null | null |
{
"text": "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9753089547157288
},
{
"label": "POSITIVE",
"score": 0.024691052734851837
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null | null |
{
"text": "Will you help me unblock my pin after putting in the wrong pin too many times?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985476136207581
},
{
"label": "POSITIVE",
"score": 0.0014524174621328712
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null | null |
{
"text": "I transfered my balance a while back. Why doesn't my account reflect this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987433552742004
},
{
"label": "POSITIVE",
"score": 0.0012566641671583056
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null | null |
{
"text": "The exchange rate was not correct for the item I bought."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997358918190002
},
{
"label": "POSITIVE",
"score": 0.0002640743914525956
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null | null |
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