inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "Can I request a card?" }
[ { "label": "NEGATIVE", "score": 0.9940186738967896 }, { "label": "POSITIVE", "score": 0.005981281865388155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "I don't understand what a disposable virtual card is, can you help?" }
[ { "label": "NEGATIVE", "score": 0.9995181560516357 }, { "label": "POSITIVE", "score": 0.00048187500215135515 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "Are physical card available?" }
[ { "label": "NEGATIVE", "score": 0.991205632686615 }, { "label": "POSITIVE", "score": 0.00879437942057848 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "My card never arrived." }
[ { "label": "NEGATIVE", "score": 0.9997195601463318 }, { "label": "POSITIVE", "score": 0.00028040658799000084 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "Who should I talk to or go to resolve a duplicate charge on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9996213912963867 }, { "label": "POSITIVE", "score": 0.00037860864540562034 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "Do I need my phone to use the app?" }
[ { "label": "NEGATIVE", "score": 0.9989262223243713 }, { "label": "POSITIVE", "score": 0.0010737604461610317 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "why was a extra fee added to my account for transfer ?" }
[ { "label": "NEGATIVE", "score": 0.9978950023651123 }, { "label": "POSITIVE", "score": 0.002104985062032938 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "It looks like a payment I've made hasn't made it through yet." }
[ { "label": "NEGATIVE", "score": 0.9991394281387329 }, { "label": "POSITIVE", "score": 0.0008605705224908888 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "How will I know when I get my refund?" }
[ { "label": "NEGATIVE", "score": 0.9993900060653687 }, { "label": "POSITIVE", "score": 0.000610035378485918 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Do you need my birthdate?" }
[ { "label": "NEGATIVE", "score": 0.9972018003463745 }, { "label": "POSITIVE", "score": 0.002798216650262475 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "Where is the money that I transferred." }
[ { "label": "NEGATIVE", "score": 0.999182403087616 }, { "label": "POSITIVE", "score": 0.0008175704861059785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "Can I use any card and currency?" }
[ { "label": "NEGATIVE", "score": 0.9985180497169495 }, { "label": "POSITIVE", "score": 0.00148197787348181 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "Can I set my own top-up limit?" }
[ { "label": "NEGATIVE", "score": 0.9982300400733948 }, { "label": "POSITIVE", "score": 0.001769971800968051 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "Someone took my card without my permission." }
[ { "label": "NEGATIVE", "score": 0.9981657862663269 }, { "label": "POSITIVE", "score": 0.0018342712428420782 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "Is there an option to top up with a cheque?" }
[ { "label": "NEGATIVE", "score": 0.9969383478164673 }, { "label": "POSITIVE", "score": 0.0030616200529038906 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "want to know how to get virtual card" }
[ { "label": "NEGATIVE", "score": 0.9588539004325867 }, { "label": "POSITIVE", "score": 0.041146062314510345 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "Since I just got married I need to change my name." }
[ { "label": "NEGATIVE", "score": 0.9991996884346008 }, { "label": "POSITIVE", "score": 0.0008002952672541142 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "It's been a couple days how much longer do I have to wait for my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9971129894256592 }, { "label": "POSITIVE", "score": 0.002887037582695484 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "How can I top up with a cheque?" }
[ { "label": "NEGATIVE", "score": 0.9974033236503601 }, { "label": "POSITIVE", "score": 0.002596708480268717 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "why have I got a pending transfer? I'm confused!!" }
[ { "label": "NEGATIVE", "score": 0.9994614720344543 }, { "label": "POSITIVE", "score": 0.0005385797703638673 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "Help me! When I was abroad, the exchange rate was wrong." }
[ { "label": "NEGATIVE", "score": 0.9996732473373413 }, { "label": "POSITIVE", "score": 0.00032681753509677947 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "Can I get some help activating my new card?" }
[ { "label": "NEGATIVE", "score": 0.999366819858551 }, { "label": "POSITIVE", "score": 0.0006331984768621624 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card." }
[ { "label": "NEGATIVE", "score": 0.9996355772018433 }, { "label": "POSITIVE", "score": 0.00036445818841457367 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out." }
[ { "label": "NEGATIVE", "score": 0.9958252906799316 }, { "label": "POSITIVE", "score": 0.004174788016825914 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "My card payment has the wrong exchange rate" }
[ { "label": "NEGATIVE", "score": 0.9995636343955994 }, { "label": "POSITIVE", "score": 0.00043632558663375676 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "How can I find your exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.9991245865821838 }, { "label": "POSITIVE", "score": 0.0008754584705457091 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "What is the max I can top up?" }
[ { "label": "NEGATIVE", "score": 0.0024748980067670345 }, { "label": "POSITIVE", "score": 0.997525155544281 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "I forgot my phone at the hotel, so I can't access the app." }
[ { "label": "NEGATIVE", "score": 0.9994729161262512 }, { "label": "POSITIVE", "score": 0.0005271401605568826 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "What is the number of transactions for one disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9985080361366272 }, { "label": "POSITIVE", "score": 0.001491984585300088 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "Why do I need to have my identity verified?" }
[ { "label": "NEGATIVE", "score": 0.9993199110031128 }, { "label": "POSITIVE", "score": 0.0006800639093853533 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "Even though I added money ey to the card, I couldn't use it" }
[ { "label": "NEGATIVE", "score": 0.9989699125289917 }, { "label": "POSITIVE", "score": 0.0010300679132342339 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "I wanted to withdraw $100 from the ATM but I only got $20" }
[ { "label": "NEGATIVE", "score": 0.9980012774467468 }, { "label": "POSITIVE", "score": 0.0019987511914223433 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Are there virtual disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9987561702728271 }, { "label": "POSITIVE", "score": 0.001243788399733603 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "Can I still access the app even though my phone was stolen?" }
[ { "label": "NEGATIVE", "score": 0.9823640584945679 }, { "label": "POSITIVE", "score": 0.01763591729104519 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "I have an American Express that I'd like to add money to my account with." }
[ { "label": "NEGATIVE", "score": 0.6439129710197449 }, { "label": "POSITIVE", "score": 0.35608699917793274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "How do I top up?" }
[ { "label": "NEGATIVE", "score": 0.3132324814796448 }, { "label": "POSITIVE", "score": 0.6867674589157104 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "Can you make exchanges with the EUR?" }
[ { "label": "NEGATIVE", "score": 0.6700084805488586 }, { "label": "POSITIVE", "score": 0.32999154925346375 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "How do you do currency exchanges?" }
[ { "label": "NEGATIVE", "score": 0.9953252077102661 }, { "label": "POSITIVE", "score": 0.004674714989960194 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "why do I have an unknown payment?" }
[ { "label": "NEGATIVE", "score": 0.9982441663742065 }, { "label": "POSITIVE", "score": 0.0017558191902935505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "I did a transaction to a wrong account!" }
[ { "label": "NEGATIVE", "score": 0.9995536208152771 }, { "label": "POSITIVE", "score": 0.00044641518616117537 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "I locked myself out of my account, how do I unblock my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9994271993637085 }, { "label": "POSITIVE", "score": 0.0005727780517190695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "Did a card payment that I made get cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9995777010917664 }, { "label": "POSITIVE", "score": 0.0004223017022013664 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?" }
[ { "label": "NEGATIVE", "score": 0.9988032579421997 }, { "label": "POSITIVE", "score": 0.0011967062018811703 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "my friend has not got the money I sent last week." }
[ { "label": "NEGATIVE", "score": 0.9995303153991699 }, { "label": "POSITIVE", "score": 0.0004696824471466243 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "How do I unblock my card?" }
[ { "label": "NEGATIVE", "score": 0.9966867566108704 }, { "label": "POSITIVE", "score": 0.0033132159151136875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "i don't see the top-up verification code anywhere" }
[ { "label": "NEGATIVE", "score": 0.9994920492172241 }, { "label": "POSITIVE", "score": 0.0005079131806269288 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "What is the most that I can top-up to a card?" }
[ { "label": "NEGATIVE", "score": 0.156954824924469 }, { "label": "POSITIVE", "score": 0.843045175075531 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "Instruct me how to reset the passcode." }
[ { "label": "NEGATIVE", "score": 0.9600087404251099 }, { "label": "POSITIVE", "score": 0.03999130427837372 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "Is the identity check part of bank policy?" }
[ { "label": "NEGATIVE", "score": 0.997837245464325 }, { "label": "POSITIVE", "score": 0.0021627519745379686 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it." }
[ { "label": "NEGATIVE", "score": 0.9994004964828491 }, { "label": "POSITIVE", "score": 0.000599485298153013 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "Do you deal with EUR?" }
[ { "label": "NEGATIVE", "score": 0.941490650177002 }, { "label": "POSITIVE", "score": 0.05850939080119133 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "Can you delete the account?" }
[ { "label": "NEGATIVE", "score": 0.9996141195297241 }, { "label": "POSITIVE", "score": 0.00038588623283430934 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "Can I use check to deposit?" }
[ { "label": "NEGATIVE", "score": 0.9961438179016113 }, { "label": "POSITIVE", "score": 0.0038561508990824223 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "I'm unable to verify my identity" }
[ { "label": "NEGATIVE", "score": 0.9997615218162537 }, { "label": "POSITIVE", "score": 0.0002384671097388491 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "Please delete my account and personal information." }
[ { "label": "NEGATIVE", "score": 0.9995966553688049 }, { "label": "POSITIVE", "score": 0.0004034148878417909 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "Why is the payment I made still pending?" }
[ { "label": "NEGATIVE", "score": 0.9987609386444092 }, { "label": "POSITIVE", "score": 0.0012390463380143046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "What is the verification process for a top up card?" }
[ { "label": "NEGATIVE", "score": 0.9977210164070129 }, { "label": "POSITIVE", "score": 0.0022790206130594015 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "how long does delivery take?" }
[ { "label": "NEGATIVE", "score": 0.9986770749092102 }, { "label": "POSITIVE", "score": 0.0013228749157860875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "the transfer to an account wasn't allowed is there any other way for me to do it" }
[ { "label": "NEGATIVE", "score": 0.9983869791030884 }, { "label": "POSITIVE", "score": 0.00161306734662503 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "I'm seeing a direct debit payment that is not me." }
[ { "label": "NEGATIVE", "score": 0.9990511536598206 }, { "label": "POSITIVE", "score": 0.0009488151990808547 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "I can't find how to top up my account with a check. Where is that?" }
[ { "label": "NEGATIVE", "score": 0.9996461868286133 }, { "label": "POSITIVE", "score": 0.0003538088931236416 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "I may have entered the PIN wrong and the account is blocked. What do I have to do to get it unblocked." }
[ { "label": "NEGATIVE", "score": 0.9997947812080383 }, { "label": "POSITIVE", "score": 0.00020525728177744895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "I have a card that expires in the coming month, do I have to specifically ask for the updated card?" }
[ { "label": "NEGATIVE", "score": 0.9964364767074585 }, { "label": "POSITIVE", "score": 0.003563509089872241 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "I don't know my password" }
[ { "label": "NEGATIVE", "score": 0.9990056157112122 }, { "label": "POSITIVE", "score": 0.000994357978925109 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "Seems like my top-up has been cancelled" }
[ { "label": "NEGATIVE", "score": 0.9997618794441223 }, { "label": "POSITIVE", "score": 0.0002380743098910898 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message." }
[ { "label": "NEGATIVE", "score": 0.9996621608734131 }, { "label": "POSITIVE", "score": 0.00033778970828279853 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Which currencies can I use to add money?" }
[ { "label": "NEGATIVE", "score": 0.9985654950141907 }, { "label": "POSITIVE", "score": 0.001434515928849578 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "The app is telling me that I am not me." }
[ { "label": "NEGATIVE", "score": 0.9986488223075867 }, { "label": "POSITIVE", "score": 0.0013511850265786052 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "Why am I being charged more on exchange with things I bought abroad?" }
[ { "label": "NEGATIVE", "score": 0.9973909854888916 }, { "label": "POSITIVE", "score": 0.002608990529552102 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "What are then rules on beneficiaries?" }
[ { "label": "NEGATIVE", "score": 0.9914492964744568 }, { "label": "POSITIVE", "score": 0.008550661616027355 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Am I able to get this shipped to China?" }
[ { "label": "NEGATIVE", "score": 0.9989535808563232 }, { "label": "POSITIVE", "score": 0.0010464335791766644 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "As far as courtries go which ones are supported?" }
[ { "label": "NEGATIVE", "score": 0.9637547135353088 }, { "label": "POSITIVE", "score": 0.036245282739400864 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "I made a deposit but it is not showing up in my balance." }
[ { "label": "NEGATIVE", "score": 0.9996273517608643 }, { "label": "POSITIVE", "score": 0.00037267853622324765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "Why was my transaction charged an extra fee when paying with my card?" }
[ { "label": "NEGATIVE", "score": 0.9987576007843018 }, { "label": "POSITIVE", "score": 0.001242371159605682 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "When I got my cash, the amount was not what it should have been, based on the exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9996942281723022 }, { "label": "POSITIVE", "score": 0.0003057526482734829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "There's a payment that isn't mine on my app" }
[ { "label": "NEGATIVE", "score": 0.9988916516304016 }, { "label": "POSITIVE", "score": 0.001108386553823948 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "why wont my american express work to add money" }
[ { "label": "NEGATIVE", "score": 0.43872761726379395 }, { "label": "POSITIVE", "score": 0.5612724423408508 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "Can you let me know why my cash withdrawal is still pending?" }
[ { "label": "NEGATIVE", "score": 0.9993669390678406 }, { "label": "POSITIVE", "score": 0.0006331106415018439 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "What are the steps I need to do if I have a stolen card?" }
[ { "label": "NEGATIVE", "score": 0.9981449842453003 }, { "label": "POSITIVE", "score": 0.0018550714012235403 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "I want a refund" }
[ { "label": "NEGATIVE", "score": 0.994002640247345 }, { "label": "POSITIVE", "score": 0.005997315514832735 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "How much do I need to pay for a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9991581439971924 }, { "label": "POSITIVE", "score": 0.0008418509387411177 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "I need several cards per day. And I need to be able to throw away all of the cards I make." }
[ { "label": "NEGATIVE", "score": 0.9862766265869141 }, { "label": "POSITIVE", "score": 0.0137234041467309 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "When I tried to top up using my card, all of the money disappeared." }
[ { "label": "NEGATIVE", "score": 0.9997039437294006 }, { "label": "POSITIVE", "score": 0.00029604232986457646 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so." }
[ { "label": "NEGATIVE", "score": 0.9978271126747131 }, { "label": "POSITIVE", "score": 0.0021729099098592997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "Do I need to order a new card before it expires?" }
[ { "label": "NEGATIVE", "score": 0.9985833168029785 }, { "label": "POSITIVE", "score": 0.0014166703913360834 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Which merchants accept my card?" }
[ { "label": "NEGATIVE", "score": 0.994186520576477 }, { "label": "POSITIVE", "score": 0.005813471041619778 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
null
{ "text": "Can I make an account for my daughter?" }
[ { "label": "NEGATIVE", "score": 0.9988571405410767 }, { "label": "POSITIVE", "score": 0.0011428369907662272 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null
{ "text": "My card payment has been declined, why?" }
[ { "label": "NEGATIVE", "score": 0.9987139701843262 }, { "label": "POSITIVE", "score": 0.0012860622955486178 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "Why was my withdrawal requested cancelled by the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9988654851913452 }, { "label": "POSITIVE", "score": 0.0011345554376021028 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "I made a payment and it appears it is showing twice" }
[ { "label": "NEGATIVE", "score": 0.7004992961883545 }, { "label": "POSITIVE", "score": 0.2995007038116455 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "Why was my top-up rejected?" }
[ { "label": "NEGATIVE", "score": 0.9988227486610413 }, { "label": "POSITIVE", "score": 0.0011772634461522102 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "why is a transfer to beneficiary not possible?" }
[ { "label": "NEGATIVE", "score": 0.9995250701904297 }, { "label": "POSITIVE", "score": 0.0004749441286548972 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "How do I get my virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9985155463218689 }, { "label": "POSITIVE", "score": 0.0014844650868326426 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "I already made a transfer and want to cancel it, how do I do that?" }
[ { "label": "NEGATIVE", "score": 0.9997771382331848 }, { "label": "POSITIVE", "score": 0.0002228266530437395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "How can my account have money transferred into it?" }
[ { "label": "NEGATIVE", "score": 0.9995445609092712 }, { "label": "POSITIVE", "score": 0.000455368630355224 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "You provide support in what countries?" }
[ { "label": "NEGATIVE", "score": 0.012649808079004288 }, { "label": "POSITIVE", "score": 0.9873501658439636 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "How long should I have to wait before I see the transfer in my account?" }
[ { "label": "NEGATIVE", "score": 0.9994528889656067 }, { "label": "POSITIVE", "score": 0.0005470752366818488 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "I have a contactless that's broken." }
[ { "label": "NEGATIVE", "score": 0.999591052532196 }, { "label": "POSITIVE", "score": 0.0004089849826414138 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
null
{ "text": "Do I need to order a new card if mine is expiring?" }
[ { "label": "NEGATIVE", "score": 0.9992877840995789 }, { "label": "POSITIVE", "score": 0.0007123041432350874 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Can I setup top ups in advance?" }
[ { "label": "NEGATIVE", "score": 0.9973529577255249 }, { "label": "POSITIVE", "score": 0.002647094428539276 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null