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to the exclusion of others or lacks the tools to address certain harms.
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The theory of privacy I have developed aims to improve our ability to
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recognize and comprehend the harms created by privacy problems.
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Individual and Societal Harms
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In the taxonomy, I identified sixteen different categories of problems.
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Each is problematic for a number of reasons. One of the difficulties the
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law experiences in grappling with privacy issues is understanding the
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nature of privacy problems. In particular, the law struggles with com
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prehending how and why privacy problems cause injury. Throughout
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the taxonomy, I have discussed a range of ways .that the individual and
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society are harmed by privacy problems.
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Physical Injuries. Certain kinds of harm, such as physical injuries, are
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very easy to articulate and understand. The law has long been able to
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comprehend physical pain and impairment, and therefore, the law has
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Privacy: A New Understanding
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been able to provide adequate remedies to redress such injuries. In
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most cases, however, privacy problems do not cause physical injuries.
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Financial Losses and Property Harms. In some cases, privacy problems
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result in financial losses or property harms. Insecurity, for example, can
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lead to fraud or identity theft. Some intrusions can involve trespass
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onto property or interference with the enjoyment of one’s property.
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T he law is generally quite adept at rectifying financial losses and pro
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tecting property rights.
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Reputational Haiyns. In a number of instances, privacy problems re
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sult in reputational injuries. President John Adams once asserted that
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the “man . . . without attachment to reputation, or honor, is undone.”1
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Reputational harms impair a person’s ability to maintain “personal es
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teem in the eyes of others” and can taint a person’s image in the com
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munity. They can result in “social rebuffs” or lost business or employ
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ment.2 T he law has long recognized reputational injuries because it has
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protected against defamation since ancient Roman times. Moreover,
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the law has understood reputational harms as distinct from physical
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and property injuries.3
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Emotional and Psychological Harms. In many instances, privacy prob
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lems do not create physical, financial, or reputational harm. Rather,
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they result in feelings of emotional distress, humiliation, and outrage.
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Some might contend that certain forms of emotional harm created by
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privacy problems are mere anxieties and that they are too tenuous and
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subjective to be afforded protection. But one British privacy expert
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aptly observed, “Privacy itself is in one sense irrational: it is about
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people’s feelings. But feelings are there, they are facts. And if people’s
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anxieties aren’t relieved, they tend to find outlets which are likely to be
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painful.”4
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American law has slowly grown to comprehend psychological harms.
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For a long time, tort law recognized only tangible harms. W hen Samuel
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W arren and Louis Brandeis wrote their 1890 article on privacy, they ac
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knowledged that the psychological nature of privacy harms would
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present a challenge for the law. “[T)n very early times,” they argued, “the
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law gave a remedy only for physical interference with life and property.”
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They noted, however, that the law developed to recognize nonphysical
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injuries: “From the action of battery grew that of assault. Much later
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there came a qualified protection of the individual against offensive
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noises and odors, against dust and smoke, and excessive vibration. The
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law of nuisance was developed.” In addition to physical property, they
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observed, the law also recognized intellectual property7. W arren and
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Brandeis were attempting to justify why the law should also recognize
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the nonphysical harms of privacy, which consisted of an “injury to the
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feelings.”3
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Concerned that privacy harms m ight strike some as too ethereal,
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W arren and Brandeis aimed to demonstrate that they were genuine
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harms that deserved a remedy. Privacy harms, they wrote, can subject
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people to “mental pain and distress far greater than could be inflicted
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by mere bodily injury.”6 Today, the privacy torts they recommended
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are recognized in most jurisdictions. T he development of the privacy
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torts is mirrored by the increasing recognition of psychological harms
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in American law. Until the twentieth century, courts were reluctant to
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recognize psychological harms in part because of “fear of imaginary in
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juries and fictitious suits” and “the difficulty of monetarily valuing
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emotional harm.”7 But in the twentieth century, American law signifi
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cantly expanded its recognition of psychological harms.8 A tort to re
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dress intentional infliction of emotional distress arose, and the tort cur
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rently provides a remedy when one “by extreme and outrageous
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conduct intentionally or recklessly causes severe emotional distress.”9
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A tort protecting against negligent infliction of emotional distress also
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grew and developed throughout the past century.
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Relationship Haims. Several of the problems in the taxonomy involve
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damage to relationships. Breach o f confidentiality, for example, thwarts
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expectations of trust within relationships. Information gathering can
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also interfere with relationships by making people less likely to com
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municate or associate with each other. Legal scholar Nancy Levit ob
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