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pandemics and health concerns, restrictions on travel, immigration,
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trade disputes, economic downturns, and the impact of climate change on
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travel including the availability of preferred destinations and the
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increase in the frequency and severity of weather-related events,
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including fires, floods, droughts, extreme temperatures and ambient
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temperature increases, severe weather and other natural disasters, and
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the impact of other climate change on seasonal destinations;
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•political, social, or economic instability;
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•Hosts failing to meet guests'expectations, including increased
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expectations for cleanliness in light of the COVID-19 pandemic;
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•increased competition and use of our competitors'platforms and
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services;
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•Hosts failing to provide differentiated, high-quality, and an adequate
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supply of stays or experiences at competitive prices;
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•guests not receiving timely and adequate community support from us;
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•our failure to provide new or enhanced offerings, tiers, or features
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that guests value;
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•declines or inefficiencies in our marketing efforts;
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•negative associations with, or reduced awareness of, our brand;
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•actual or perceived discrimination by Hosts in deciding whether to
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accept a requested reservation;
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•negative perceptions of the trust and safety on our platform; and
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•macroeconomic and other conditions outside of our control affecting
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travel and hospitality industries generally.
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In addition, if our platform is not easy to navigate, guests have an
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unsatisfactory sign-up, search, booking, or payment experience on our
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platform, the listings and other content provided on our platform is not
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displayed effectively to guests, we are not effective in engaging guests
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across our various offerings and tiers, or we fail to provide an
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experience in a manner that meets rapidly changing demand, we could fail
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to convert first-time guests and fail to engage with existing guests,
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which would materially adversely affect our business, results of
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operations, and financial condition.
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*Any decline or disruption in the travel and hospitality industries or
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economic downturn could materially adversely affect our business,
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results of operations, and financial condition.*
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Our financial performance is dependent on the strength of the travel and
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hospitality industries. The outbreak of COVID-19 and emergence of its
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variants caused many governments to implement quarantines and
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significant restrictions on travel or to advise that people remain at
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home where possible and avoid crowds, which has had a particularly
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negative impact on cross-border travel. Other events beyond our control,
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such as unusual or extreme weather or natural disasters, such as
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earthquakes, hurricanes, fires, tsunamis, floods, severe weather,
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droughts, extreme temperatures and ambient temperature increases, and
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volcanic eruptions, the frequency and severity of which may be
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increasingly impacted by climate change in future years (although it is
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currently impossible to predict with accuracy the scale of such
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9
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impact), and travel-related health concerns including pandemics and
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epidemics such as Ebola, Zika, and Middle East Respiratory Syndrome,
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restrictions related to travel including COVID-19 related vaccination
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requirements, trade or immigration policies, wars, such as the ongoing
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military action between Russia and Ukraine, terrorist attacks, sources
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of political uncertainty, political unrest, protests, violence in
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connection with political or social events, foreign policy changes,
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regional hostilities, flight capacity restrictions, immigration
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restrictions (including backlogs on passport renewals or limitations on
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visa grants), imposition of taxes or surcharges by regulatory
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authorities, changes in regulations, policies, or conditions related to
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sustainability, including climate change and climate-related migration,
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work stoppages, labor unrest, or travel-related accidents can disrupt
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travel globally or otherwise result in declines in travel demand.
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Because many of these events or concerns, and the full impact of their
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effects, are largely unpredictable, they can dramatically and suddenly
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affect travel behavior by consumers, and therefore demand for our
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platform and services, which could materially adversely affect our
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business, results of operations, and financial condition. In addition,
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increasing awareness of the impact of air travel on climate change and
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the impact of over-tourism may adversely impact the travel and
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hospitality industries and demand for our platform and services, whether
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due to the imposition of policies and regulations or changing societal
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attitudes towards travel.
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Additionally, the impact of macroeconomic conditions, including adverse
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economic conditions, are highly uncertain and cannot be predicted. Our
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financial performance is subject to global economic conditions and their
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impact on levels of discretionary consumer spending. Some of the factors
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that have an impact on discretionary consumer spending include general
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economic conditions, worldwide or regional recession, unemployment,
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consumer debt, reductions in net worth, fluctuations in exchange rates,
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inflation, residential real estate and mortgage markets, taxation,
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energy prices, interest rates, consumer confidence, tariffs, and other
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macroeconomic factors. Additional adverse macroeconomic conditions,
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