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requirements is burdensome for businesses like ours, imposes added cost |
and increases potential liability to our business, and makes it |
difficult to realize business efficiencies and economies of scale. For |
example, we incur significant operational costs to comply with |
requirements of jurisdictions and cities that have disparate |
requirements around tax collection, tax reporting, Host registration, |
limits on lengths of stays, and other regulations, each of which require |
us to dedicate significant resources to provide the infrastructure and |
tools needed on our platform for our Hosts to meet these legal |
requirements and for us to fulfill any obligations we may have. The |
complexity of our platform and changes required to comply with the large |
number of disparate requirements can lead to compliance gaps if our |
internal resources cannot keep up with the pace of regulatory change and |
new requirements imposed on our platform, or if our platform does not |
work as intended or has errors or bugs. Environmental, health, and |
safety requirements have also become increasingly stringent, and our |
costs, and our Hosts'costs, to comply with such requirements may |
increase as a result. New or revised laws and regulations or new |
interpretations of existing laws and regulations, such as those related |
to climate change, could affect the operation of our Hosts'properties or |
result in significant additional expense and operating restrictions on |
us. |
It may be difficult or impossible for us to investigate or evaluate laws |
or regulations in all cities, countries, and regions. The application of |
existing laws and regulations to our business and platform can be |
unclear and may be difficult for Hosts, guests, and us to understand and |
apply, and are subject to change, as governments or government agencies |
seek to apply legacy systems of laws or adopt new laws to new online |
business models in the travel and accommodations industries, including |
ours. Uncertain and unclear application of such laws and regulations to |
Host and guest activity and our platform could cause and has caused some |
Hosts and guests to leave or choose not to use our platform, reduce |
supply and demand for our platform and services, increase the costs of |
compliance with such laws and regulations, and increase the threat of |
litigation or enforcement actions related to our platform, all of which |
would materially adversely affect our business, results of operations, |
and financial condition. See also our risk factor titled "---We could |
face liability for information or content on or accessible through our |
platform." |
There are laws that apply to us, and there are laws that apply to our |
Hosts and/or guests. While we require our Hosts and guests to comply |
with their own independent legal obligations under our terms of service, |
we have limited means of enforcing or ensuring the compliance of our |
Hosts and guests with all applicable legal requirements. Sometimes |
governments try to hold us responsible for laws that apply to our Hosts |
and/or guests. Whether applicable to us, our Hosts, and/or our guests, |
the related consequences arising out of such laws and regulations, |
including penalties for violations of and costs to maintain compliance |
with such laws and regulations, have had and could continue to have a |
material adverse effect on our reputation, business, results of |
operations, and financial condition. |
We take certain measures to comply, and to help Hosts comply, with laws |
and regulations, such as requiring registration numbers to be displayed |
on a listing profile for listings in some jurisdictions where such |
registration is required. These measures, changes to them, and any |
future measures we adopt could increase friction on our platform, and |
reduce the number of listings available on our platform from Hosts and |
bookings by guests, and could reduce the activity of Hosts and guests on |
our platform. We may be subject to additional laws and regulations which |
could require significant changes to our platform that discourage Hosts |
and guests from using our platform. Our newer offerings, such as Airbnb |
Experiences, are subject to similar or other laws, regulations, and |
regulatory actions. In particular, if we become more involved in |
Hosts'listings and conduct related to bookings, then we are more likely |
to draw scrutiny and additional regulations from governments and |
undercut various defenses we may have to claims or attempts to regulate |
us, which further constrain our business and impose additional liability |
on us as a platform. |
In addition to laws and regulations directly applicable to the |
short-term rental, long-term rental, and home sharing business as |
discussed in our risk factor titled "---Laws, regulations, and rules |
that affect the short-term rental, long-term rental, and home sharing |
business have limited and may continue to limit the ability or |
willingness of Hosts to share their spaces over our platform and expose |
our Hosts or us to significant penalties, which could have a material |
adverse effect on our business, results of operations, and financial |
condition,"we are subject to laws and regulations governing our business |
practices, the Internet, e-commerce, and electronic devices, including |
those relating to taxation, data privacy, data security, pricing, |
content, advertising, discrimination, consumer protection, protection of |
minors, copyrights, |
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distribution, messaging, mobile communications, electronic device |
certification, electronic waste, electronic contracts, communications, |
Internet access, competition, and unfair commercial practices. We are |
also subject to laws and regulations governing the provision of online |
payment services and insurance services, the design and operation of our |
platform, and the operations, characteristics, and quality of our |
platform and services. We are also subject to federal, state, local, and |
foreign laws regulating employment, employee working conditions, |
including wage and hour laws, employment dispute and employee bargaining |
processes, collective and representative actions, employment |
classification, and other employment compliance requirements. |
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