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experience ownership changes in the future because of shifts in our
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stock ownership, many of which are outside of our control. As a result,
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our ability to use our net operating loss carryforwards and other tax
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attributes to offset future U.S. federal taxable income or income tax
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liabilities may be, or may become, subject to limitations, which could
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result in increased future tax liability to us.
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*We have adopted a Live and Work Anywhere policy. The increase in remote
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working could subject us to certain operational challenges and have
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adverse tax implications, which could materially adversely affect our
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business, results of operations, and financial condition.*
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As a result of the COVID-19 pandemic, most of our employees and
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third-party vendors and service providers began working remotely. In
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2022, we formally adopted our Live and Work Anywhere policy, which
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permits the majority of our employees to work remotely. Remote working
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may subject us to operational challenges and risks. For example, a
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natural disaster, power outage, connectivity issue, or other event may
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impact our employees'ability to work remotely. In addition, members of
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our workforce who work remotely may not have access to technology that
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is as robust as that in our offices, which could cause the networks,
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information systems, applications, and other tools available to those
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remote workers to be more limited or less reliable than in our offices.
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We may also be exposed to risks associated with the locations of remote
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workers, including compliance with local laws and regulations or
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exposure to compromised internet infrastructure. Allowing members of our
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workforce to work remotely may create intellectual property risk if
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employees create intellectual property on our behalf while residing in a
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jurisdiction with unenforced or uncertain intellectual property laws.
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Further, if employees fail to inform us of changes in their work
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location, we may be exposed to additional risks without our knowledge.
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Remote working may also result in consumer, privacy, information
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technology and cybersecurity, and fraud risks.
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Additionally, our reduction in workforce in May 2020 and remote work
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arrangements resulting from the COVID-19 pandemic caused us to recognize
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an impairment of certain of our real property lease arrangements, and
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depending on the duration and extent of the remote work arrangements
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under our Live and Work Anywhere working model, we may incur additional
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impairment charges related to our real property lease agreements.
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Our transition to full or predominantly remote work environments also
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presents significant challenges to maintaining compliance with country
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and state requirements such as employee income tax withholding, the
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recording of reserves to cover withholding corrections or penalties,
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remittance and reporting, payroll registration, and workers'compensation
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insurance. Additionally, foreign tax authorities may assert that certain
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of our entities have created permanent establishment in their countries
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which could result in additional corporate income taxes and employee
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payroll withholding obligations. Any of these operational challenges or
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tax implications resulting from our Live and Work Anywhere policy may
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materially adversely affect our business, results of operations, and
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financial condition.
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*Our business depends on attracting and retaining capable management and
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employees, and the loss of any key personnel could materially adversely
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affect our business, results of operations, and financial condition.*
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Our success depends in large part on our ability to attract and retain
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high-quality management and employees. Our founders and other members of
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our senior management team, as well as other employees, may terminate
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their employment with us at any time, which could materially adversely
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affect our business, results of operations, and financial condition.
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As we continue to grow, we cannot guarantee that we will be able to
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attract and retain the personnel we need. Our business requires highly
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skilled technical, engineering, design, product, data analytics,
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marketing, business development, and community support personnel,
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including executive-level employees, who are in high demand and are
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often subject to competing offers. Competition for qualified employees
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and executive-level employees is intense in our industry and
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jurisdictions where we operate. The loss of qualified employees, or an
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inability to attract, retain, and motivate employees required for the
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planned expansion of our business would materially adversely affect our
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business, results of operations, and financial condition and impair our
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ability to grow.
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To attract and retain key personnel, we use various measures, including
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an equity incentive program. As we continue to mature, the incentives to
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attract, retain, and motivate employees provided by our programs or by
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future arrangements may not be as effective as in the past. We have a
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number of current employees, including our founders, who hold equity in
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our company. As a result, it may be difficult for us to continue to
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retain and motivate these employees, and the value of their holdings
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could affect their decisions about whether or not they continue to work
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for us. Our ability to attract, retain, and motivate employees may be
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adversely affected by declines in our stock price. If we
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issue significant equity to attract employees or to retain our existing
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employees, we would incur substantial additional stock-based
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compensation expense and the ownership of our existing stockholders
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would be further diluted.
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*Consumer use of devices and platforms other than desktop computers
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creates challenges. If we are unable to operate effectively on these
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platforms, our business, results of operations, and financial condition
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could be materially adversely affected.*
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