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943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | activity time | the time required to perform one activity at on station (:where an activity is performed) | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | activity based costing | breaks down the organization int oa set of activities that converts inputs (labor, materials) into outputs | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | high fixed cost to variable cost ratio | a way of pricing that is a ratio bt fixed costs and variable costs | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | economies of scale tend to be limited | more produce, cheaper the price. cheaper the price more people buy, the more you need to produce (repeat) | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | demands for service tend to be _______ | inelastic | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | cross price elasticity | the effect of a price change of a different service has on your service | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | complementary elasticity | when the price increases on a different service, and the demand of your service decreases | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | substitutes | increase the price of another service, yours demand goes up so if theyre competing and the other services' prices go up, peeps will come to you more | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | 6 criteria for price discrimination | must have dif groups that have dif responses to price groups must be identifiable and must be able to price differently no resale large enough group to make it worth while costs to do so< revenues obtained when done, it better not confuse current customers | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | signpost items | items that customers buy alot and are familiar with typical price ranges (beer:) | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | reservation price | less certain than signpost items, it is the amount of value the customer puts on the perceieved benefits | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | forward buying | when RETAILERS purchase enough product on sale to carry over until the product is being sold on sale again | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | emerging pricing stategies | satisfied-based pricing relationship pricing efficiency pricing- appeals to economically-minded consumers | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | communication strategy | communicates the firms position strategy to is market, to EVERYONE | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | communication mix | any way to communicate to market (sponsorships to ads, publicity etc) | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | integrated marketing communications | using more than one communication tool, or using more than one repeatedly. | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | 3 stages of product | intro- informational growth and maturity- informational and pursuasion maturity and decline- persuasion and remind | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | 4 ways to differentiate | product, personell, imagery, service | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | media strategies for targetting nonusers | media ads, selling by a sales force and not service provider, and PR | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | media strategy for users | media, PR, sales force, AND through the service provider. | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | 3 types of staff | type 1: efficient., quick, one time only type 2: independent decision making needed, more complex than 1 type 3: more complex, unrepeatable | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | mistargeted communications | when trying to advertise to a specific market and it appeals to others | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | guidelines for developing service communications | promise what is possible develop word of mouth network relationships with customer reduce fears about service variations focus on quality differentiate service product from delivery make service easy to understand | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | 3 broad categories of physical evidence | facility exterior facility interior other tangibles-business cards, employee appearance, uniform etc. | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | importance of packaging the service | its conveys the customer expectations bc the way the packaging is done is physical evidence that gives the customer a quality cue and then leads to image development also reduces risk | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | SOR model consists of three components | set of Stimulous- elements of the physical evidence an Organization- recipients of the stimuli (employees and customers) a set of Responses or outcomes- response to stimuli | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | review figure 9.1 | review figure 9.1 the jist of it is that the service-profit chain says that if you increase employee satisfaction, revenues will increase | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | boundary spanning roles | when an employee has two jobs at the same time: deal with the customer (external) which relates to the internal operations they have two main purpose, information transfer (class schedule) and representation (walk-ins) | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | 3 conflicts a boundary spanner can have | personal/role- role is not how you see yourself (gorilla little ceasars) clien/organization- client wants you to do something thats not allowed inter-client conflicts (smokers v nonsmokers) | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | responses to stress by an employee | avoid customer people processing mode (transfers) add physical symbols to increase control overacting role side completely with customer | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | work facilitation | the provision of the basic infrastructure that allows the firm to deliver their service | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | interdepartmental support | the support given by the departments that allow a firm to deliver their service | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | 7 tests that effective rewards systems must pass | availability flexibility reversibility visibility timliness contingent durability | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | 2 types of intrinsic rewards | empowerment- turning front line loose and alllwing them to take initiative enfranchisement- allowing the employee to make his own business by giving them a compensation plan for doing a good job | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | levels of empowerment | suggestive empowerment- when the employees are allowed to make suggestions for the firm to be better at job involvement- gives employees the ability to look at their role and see where they fit into the org high involvement- manage themselves, train peeps, share profits, | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | 7 ways to manage customer performance script | audit your consumer performance expertise increase share of expert consumers increase customer loyalty manage script changes effectively cope with novices manage customer and service mix use service provider strategies on your consumer | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | remote services | when employees are involved in the process, but the consumers is limited | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | self service | when the consumer is the only one involved (ATM) | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | interpersonal service | when both consumer and employee are involved | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | high contact firms | facility location and facility layout (either have big things to do with how to efficiently get it done or these are examples of some jobs that require high contact) | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | low contact | product design process design | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | questions to ask before implementing service scape | what is my target mkt what do they seek what atmosphere can i create to enhance these needs how does this atmosphere effect my target market does this atmosphere compete with the competitors | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
943b4449_MKT_430_Flashcards___Cram_com____to_a_a_competitive_advantage | sight appeal | stimuli that result in percieved visual relationships size, shape, color etx | [] | MKT 430 Flashcards - Cram.com | philiosophical viewpoint where operations move from 'necessary evil' to a a competitive advantage | http://www.cram.com/flashcards/mkt-430-1517966 | 9/1438042990611.52_20150728002310-00314-ip-10-236-191-2_383406039_0.json |
ebe97aee_study_Flashcards___Cram_com__st_water_on_earth_land_surface | [surface water] groundwater | water beneath the earth surface in sidiment and rock formations | [] | study Flashcards - Cram.com | is frest water on earth land surface | http://www.cram.com/flashcards/study-1266515 | 9/1438042992201.62_20150728002312-00216-ip-10-236-191-2_378976157_0.json |
ebe97aee_study_Flashcards___Cram_com__st_water_on_earth_land_surface | [surface water] porosity | is the percentage of the total volume of a rock that has space | [] | study Flashcards - Cram.com | is frest water on earth land surface | http://www.cram.com/flashcards/study-1266515 | 9/1438042992201.62_20150728002312-00216-ip-10-236-191-2_378976157_0.json |
ebe97aee_study_Flashcards___Cram_com__st_water_on_earth_land_surface | [surface water] permeability | the ability of rock or soil to allow water to flow thought | [] | study Flashcards - Cram.com | is frest water on earth land surface | http://www.cram.com/flashcards/study-1266515 | 9/1438042992201.62_20150728002312-00216-ip-10-236-191-2_378976157_0.json |
ebe97aee_study_Flashcards___Cram_com__st_water_on_earth_land_surface | [surface water] potable | safe to drick | [] | study Flashcards - Cram.com | is frest water on earth land surface | http://www.cram.com/flashcards/study-1266515 | 9/1438042992201.62_20150728002312-00216-ip-10-236-191-2_378976157_0.json |
ebe97aee_study_Flashcards___Cram_com__st_water_on_earth_land_surface | [surface water] dam | is a structure built arcoss a river to control the river flow | [] | study Flashcards - Cram.com | is frest water on earth land surface | http://www.cram.com/flashcards/study-1266515 | 9/1438042992201.62_20150728002312-00216-ip-10-236-191-2_378976157_0.json |
ebe97aee_study_Flashcards___Cram_com__st_water_on_earth_land_surface | [surface water] reservoir | an artificial lake | [] | study Flashcards - Cram.com | is frest water on earth land surface | http://www.cram.com/flashcards/study-1266515 | 9/1438042992201.62_20150728002312-00216-ip-10-236-191-2_378976157_0.json |
ebe97aee_study_Flashcards___Cram_com__st_water_on_earth_land_surface | [surface water] point- source pollution | is pollution discharges from a single souce | [] | study Flashcards - Cram.com | is frest water on earth land surface | http://www.cram.com/flashcards/study-1266515 | 9/1438042992201.62_20150728002312-00216-ip-10-236-191-2_378976157_0.json |
ebe97aee_study_Flashcards___Cram_com__st_water_on_earth_land_surface | [surface water] nonpoint source pollution | come from mary differnet sources that are hard to identife | [] | study Flashcards - Cram.com | is frest water on earth land surface | http://www.cram.com/flashcards/study-1266515 | 9/1438042992201.62_20150728002312-00216-ip-10-236-191-2_378976157_0.json |
ebe97aee_study_Flashcards___Cram_com__st_water_on_earth_land_surface | [surface water] wastewater | is water that contains waste from homes or industry | [] | study Flashcards - Cram.com | is frest water on earth land surface | http://www.cram.com/flashcards/study-1266515 | 9/1438042992201.62_20150728002312-00216-ip-10-236-191-2_378976157_0.json |
ebe97aee_study_Flashcards___Cram_com__st_water_on_earth_land_surface | [surface water] thermal pollution | temperature of a body of water, lake or streme | [] | study Flashcards - Cram.com | is frest water on earth land surface | http://www.cram.com/flashcards/study-1266515 | 9/1438042992201.62_20150728002312-00216-ip-10-236-191-2_378976157_0.json |
ebe97aee_study_Flashcards___Cram_com__st_water_on_earth_land_surface | [surface water] biomagnification | buildup of pollutants at higher leverls of the food chain | [] | study Flashcards - Cram.com | is frest water on earth land surface | http://www.cram.com/flashcards/study-1266515 | 9/1438042992201.62_20150728002312-00216-ip-10-236-191-2_378976157_0.json |
bb2a4213_of_Water_Flashcards___Cram_com__Universal_solvent | The part of a solution that is present in the largest amount and dissolves a solute. [Universal solvent] | Solvent | [
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bb2a4213_of_Water_Flashcards___Cram_com__Universal_solvent | The continuous process by which water moves from Earth's surface to the atmosphere and back, passing through the living and nonliving parts of the enfironment. [Universal solvent] | water cycle | [
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bb2a4213_of_Water_Flashcards___Cram_com__Universal_solvent | Water is attracted to other water [Universal solvent] | Cohesive properties | [
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bb2a4213_of_Water_Flashcards___Cram_com__Universal_solvent | When water is also attracted to other materials [Universal solvent] | Adhesive properties | [
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bb2a4213_of_Water_Flashcards___Cram_com__Universal_solvent | To weaken or disintegrate; decay [Universal solvent] | deterioration | [
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bb2a4213_of_Water_Flashcards___Cram_com__Universal_solvent | The three forms )solid, liquid, and gas) in which matter exists. [Universal solvent] | States of matter | [
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11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] mood stabilizer MOA [prototype: lithium carbonate] | produces neurochemical changes in the brain, including serotonin receptor blockade | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] mood stabilizer use [prototype: lithium carbonate] | bipolar disorders- controls episodes of acute mania, helps prevent the return of mania or depression, and decreases incidence of suicide alcohol use disorder bulimia psychotic disorder | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] mood stabilizer adverse [prototype: lithium carbonate] | GI distress fine hand tremors polyuria weight gain renal toxicity goiter and hypothyroidism with long-term use bradydysrhythmia, hypotension, electrolyte imbalances | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] early indications of lithium toxicity [prototype: lithium carbonate] | less than 1.5 mEq/L diarrhea, nausea, vomiting, thirst, polyuria, muscle weakness, fine hand tremor, slurred speech Advise client to withhold meds and notify provider administer new dosage based on lithium levels | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] advanced indications of lithium toxicity [prototype: lithium carbonate] | 1.5-2.0 mEq/L GI distress, mental confusion, poor coordination, coarse tremors withhold meds, administer new dosage based on levels if manifestations are severe- possibly promote excretion | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] severe indications of lithium toxicity [prototype: lithium carbonate] | 2.0-2.5 mEq/L extreme polyuria of dilute urine, tinnitus, blurred vision, ataxia, seizures, severe hypotension, leading to coma and possibly death from respiratory complications give alert clients an emetic perform gastric lavage or adminster urea, mannitol, or aminophylline to increase rate of excretion | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] lithium toxicity severe [prototype: lithium carbonate] | greater than 2.5 mEq/L rapid progression of symptoms leading to coma and death hemodialysis | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] lithium contraindications (mood stabilizer) [prototype: lithium carbonate] | teratogenic, breast feeding, renal dysfunction, heart disease, sodium depletion, dehydration | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] mood stabilizer (lithium) interactions [prototype: lithium carbonate] | sodium is excreted with the use of diuretics, reduced sodium decreases lithium excretion , which can lead to toxicity NSAIDS (ibuprofen), celexicob (Celebrex)- increases renal reabsorption of lithium- leading to toxicity anticholinergics (antihistamine, TCAs) can induce urinary retention and polyuria | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] lithium administration [prototype: lithium carbonate] | maintenance level 0.4-1.0 mEq/L plasma levels greater than 1.5 can result in toxicity effects begin in 7-14 days must be administered in 2-3 doses daily due to a short half-life take with food to decrease GI distress | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] Antiepileptic drugs [prototype: lithium carbonate] | prototype: carbamazepine (Tegretol, Equetro) | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] valproic acid (Depakote) [prototype: lithium carbonate] | antiepileptic drugs | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] lamotrigine (Lamictal) [prototype: lithium carbonate] | antiepileptic drugs | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] antiepileptic MOA [prototype: lithium carbonate] | slows entrance of calcium and sodium back into the neuron , potentiates inhibitory effects of gaba butyric acid, inhibiting glutamic acid which in turn suppresses CNA excitation | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] antiepileptic uses [prototype: lithium carbonate] | treatment of mania and depressive episodes | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] antiepileptic adverse (carbamazepine) [prototype: lithium carbonate] | cognitive function is minimally affected CNS effects: nystagmus, double vision, vertigo, staggering gait, headache blood dyscrasias teratogenesis, hypo-osmolarity, skin disorders administer at bedtime | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] lamotrigine (antiepileptic) adverse [prototype: lithium carbonate] | double or blurred vision dizziness, headache, nausea, vomiting serious skin rashes | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] valproic acid (antiepileptic) adverse [prototype: lithium carbonate] | GI effects, hepatoxicity, pancreatitis, thrombocytopenia, teratogenesis | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] antiepileptic contraindications [prototype: lithium carbonate] | carbamazepine- bone marrow suppression valproic acid- liver disorders | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] antiepileptic interactions (carbamazepine) [prototype: lithium carbonate] | decreases effects of oral contraceptives and warfarin grapefruit juice inhibits metabolism which increases levels of carbamazepine phenytoin and phenobarbital decrease the effects of carbamazepine by stimulating metabolism | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] antiepileptic interactions (lamotrigine) [prototype: lithium carbonate] | carbamazepine, phenytoin, and phenobarbital decrease effects valproic acid inhibits med metabolizing enzymes and increases the half-life of lamotrigine | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] antiepileptic interactions (valproic acid) [prototype: lithium carbonate] | concurrent use of valproic acid increases the levels of phenytoin and phenobarbitol | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
11c5b3b6_sorders__Flashcards___Cram_com__prototype__lithium_carbonate | [mood stabilizer] antiepileptic effectiveness [prototype: lithium carbonate] | relief of acute manic symptoms improvement of mood ability to perform ADls improved sleeping and eating habits greater interaction with peers | [] | ATI Nervous system meds (bipolar disorders) Flashcards - Cram.com | prototype: lithium carbonate | http://www.cram.com/flashcards/ati-nervous-system-meds-bipolar-disorders-3538510 | 9/1438042990611.52_20150728002310-00243-ip-10-236-191-2_375460630_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | What are the glands of the endocrine system? | Fill this in with Tammie's notes. | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | Give some examples of tissues/organs that produce hormones | adipose cells thymus cells in walls of small intestine stomach kidneys heart | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | What functions does the hypothalamus have? | neural and endocrine | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | What are the 3 chemical messengers? | Hormones Autocrines Paracrines | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | Describe basically hormones. | long-distance chemical signals in blood or lypmh | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | Describe basically Autocrines | exert effects on same cells that secrete them | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | Describe basically Paracrines | locally acting chemicals affect cells other then those that secrete them | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | Where are hormones found in? | Blood and lymph | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | What are the 2 classes of hormones? | Amino-acid based Steroids | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | What are steroids made from? | Cholesterol | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | Where do steroids come from? What area? | Gonadal and adrenocortical hormones | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | What are the amino-acid based hormones made from? | Amines Thyroxine Peptides Proteins | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | What do hormones do to target cells? (1 or more) | Alter plasma membrane permeability Stimulate synthesis of proteins or regulatory molecules Activate or deactivate enzyme systems Induce secretory activity Stimulate mitosis | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | How do hormones alter the plasma membrane permeability? | By closing or opening ion channels.. | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | What thing can water-soluble hormones NOT do? | Enter target cells | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | What things do water-soluble hormones act on? | Plasma membrane receptors, because they cannot enter the cells. | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
b4b0d9a4__2_Day_2_Flashcards___Cram_com__abolic_activities_via_hormones | What are lipid-soluble hormones come from? | Steroid and thyroid hormones | [] | Anatomy 2 Exam 2 Day 2 Flashcards - Cram.com | Influences metabolic activities via hormones | http://www.cram.com/flashcards/anatomy-2-exam-2-day-2-987384 | 9/1438042990611.52_20150728002310-00209-ip-10-236-191-2_380980922_0.json |
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