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eclr:11805 | is féidir an t-eolas thuasluaite a scrúdú in Oifig an Chinsire Scannán . | there is also an Accounts and Payments Register . |
eclr:11806 | tá siad sin leagtha amach sa Cód Cleachtais le haghaidh Nuachtán agus Tréimhseachán a chuireann Oifig Ombudsman an Phreasa agus Comhairle Preasa na hÉireann i bhfeidhm . | these professional standards and behaviors are set out in a Code of Practice for Newspapers and Periodicals and enforced by the Office of the Press Ombudsman and the Press Council of Ireland . |
eclr:11807 | Baineann sé seo le nuachtáin náisiúnta , cúige agus réigiúnacha . | this applies to national , provincial and regional newspapers . |
eclr:11808 | tá cláracha raidió agus teilifíse i gceist chomh maith le fógraí a chraoltar ar gach stáisiún raidió agus teilifíse poiblí , trachtála agus pobail sa Stát . | this material includes radio and television programmes and advertisements broadcast by all public , commercial and community radio and television broadcasters in the State . |
eclr:11809 | d ' fhéadfadh sé sin suas le 6 seachtaine a thógáil . | this may take up to 6 weeks . |
eclr:11810 | má mheastar go bhfuil ábhar suntasach ag baint le do chás nó go bhfuil sé an-chasta d ' fhéadfaí é a chur os comhair Chomhairle Phreasa na hÉireann le cinneadh a dhéanamh faoi . | where your case is considered to have some significance or to be complex it may be referred to the Press Council of Ireland for a decision . |
eclr:11811 | féadfaidh tú gearán a dhéanamh freisin faoi iompar iriseora a mheasann tú a sháraigh an cód . | you can also make a complaint about the behaviour of a journalist which you feel breaches the code . |
eclr:11812 | is féidir breathnú ar an gClár , saor in aisce , san Oifig um Chinsireacht Foilseachán agus cuirtear an Clár i gcló ó am go chéile . | you can consult the Register for free in the Censorship of Publications Office and the Register is occasionally published . |
eclr:11813 | is féidir leat teacht ar eolas maidir le conas a gearán a dhéanamh ar a láithreán gréasáin . | you can find information on how to complain on its website . |
eclr:11814 | ní mór duit freisin cóip den leabhar a sheoladh isteach nó trí eagrán deireanacha den tréimhseachán . | you must also send in a copy of the book or three recent issues of the periodical . |
eclr:11815 | caithfidh tú do ghearán a dhéanamh le heagarthóir an nuachtáin nó na hirise atá i gceist agus a mhíniú cén fáth a gceapann tú gur sáraíodh an cód . | you must first make your complaint to the editor of the newspaper or magazine in question , explaining why you think the code has been breached . |
eclr:11816 | ní mór duit d ' achomharc a lóisteáil laistigh de 2 sheachtain ó am an chinnte . | you must lodge your appeal within 2 weeks of the decision . |
eclr:11817 | ní mór duit do ghearán a lóisteáil le hOmbudsman an Phreasa laistigh de 3 mhí ón dáta ar foilsíodh an t-alt nó ar tharla an teagmhas . | you must lodge your complaint with the Press Ombudsman within 3 months of the date of publication of the article or occurrence of the incident . |
eclr:11818 | ní mór an t-achomharc a dhéanamh ar an bhfoirm chuí , atá ar fáil ón Oifig um Chinsireacht Foilseachán . | you must make the appeal on the proper form , which is available from the Office of Censorship of Publications . |
eclr:11819 | ní mór do do ghearán : a bheith déanta taobh istigh de 30 lá ón gcraolachán . | your complaint must Be made within 30 days of the broadcast . |
eclr:11820 | 3ú Úrlár Teach Lincoln Plás Lincoln Baile Átha Cliath 2 Éire | 3rd Floor Lincoln House Lincoln Place Dublin 2 Ireland |
eclr:11821 | 4 Bóthar Fhearchair Baile Átha Cliath 2 Éire Uaireanta Oscailte : - Línte oscailte Luan - Aoine 9rn - 6in | 4 Harcourt Road Dublin 2 Ireland Opening Hours : - Lines open Monday - Friday 9am - 6pm |
eclr:11822 | tá comhairle maidir le gearán a dhéanamh faoi sheirbhísí ardráta teileafóin ar láithreán gréasáin ComReg freisin . | advice for consumers on making a complaint about premium rate telephone services is also available on ComReg ’ s website . |
eclr:11823 | bíonn eagraíochtaí a fhaigheann réiteach malartach ar dhíospóidí solúbtha agus déileálann siad le díospóidí ó thomhaltóirí agus ó ghnóthaí araon . | alternative dispute resolution organisations are flexible and deal with disputes from both consumers and businesses . |
eclr:11824 | is bealach amháin é admháil chun a chruthú gur cheannaigh tú mír nó gur íoc tú as seirbhís . | a receipt is just one way to prove that you bought an item or paid for a service . |
eclr:11825 | is í an t-aon taifead amháin gur cheannaigh tú mír í an admháil a eisíodh tar éis idirbheartú airgid thirim . | a receipt issued following a cash transaction is your only record that you have bought an item . |
eclr:11826 | dámhachtainí Is féidir leis an Ombudsman dámhachtainí a dhéanamh suas go dtí teorainneacha áirithe ( 250,000 euro ) . | awards The Ombudsman can make awards up to certain limits ( 250,000 euro ) . |
eclr:11827 | Bloc DEF An tIonad Irish Life Sráid na Mainistreach Íochtarach Lower Abbey Street Dublin 1 Ireland | Block DEF Abbey Court Irish Life Centre Lower Abbey Street Dublin 1 Ireland |
eclr:11828 | is féidir leis an mBiúró Iasachtóirí Morgáiste áirithe agus an VHI a fhiosrú freisin má dhéantar gearán ina gcoinne . | certain Mortgage Lenders and the VHI may also be investigated by the Bureau if there is a complaint made against them . |
eclr:11829 | Soláthraíonn ComReg faisnéis bhreise mar chabhair duit le linn duit gearán a dhéanamh leis an soláthraí teileachumarsáide nó soláthraí poist ar an láithreán gréasáin www.askcomreg.ie. | ComReg provides further information to assist you when making a complaint to your telecommunications or postal service provider on its consumer website www.askcomreg.ie. |
eclr:11830 | ( ba chóir go mbeadh sonraí teagmhála ar fáil ón mbanc nó trí fhéachaint ar a suíomh gréasáin ) . . | ( contact details should be available from the bank or by looking at their website ) . |
eclr:11831 | is é do chúram féin iad na costais a bhaineann le gairmí a fhostú faoi na cúinsí seo . | costs associated with hiring a professional under these circumstances are your own responsibility . |
eclr:11832 | is fusa i bhfad ábhar a fhormhéadú nuair a bhíonn bealaí níos neamhfhoirmiúla ídithe agat . | Escalating a matter is considerably easier when you have exhausted less formal routes . |
eclr:11833 | an Lárionad Eorpach do Thomhaltóirí ( ECC ) Cuireann an ECC seirbhís faisnéise agus comhairle saor in aisce ar fáil ar chearta tomhaltóirí faoi dhlí an AE . | European Consumer Centre ( ECC ) The ECC provides a free information and advice service on consumer rights under EU law . |
eclr:11834 | léirítear le hídiú na mbealaí níos neamhfhoirmiúla freisin gur ghlac tú le gach céim réasúnach chun do ghearán a shásamh sula ndéanann tú gearán go foirmiúil . | Exhausting less formal routes also demonstrates that you took all reasonable steps to redress your complaint before complaining formally . |
eclr:11835 | láithreán Gréasáin : http : / / www.askcomreg.ie / R-phost : consumerline @ comreg.ie | Homepage : http : / / www.askcomreg.ie / Email : consumerline @ comreg.ie |
eclr:11836 | láithreán Gréasáin : http : / / www.consumerhelp.ie / | Homepage : http : / / www.consumerhelp.ie / |
eclr:11837 | láithreán Gréasáin : http : / / www.eccireland.ie / R-phost : info @ eccireland.ie | Homepage : http : / / www.eccireland.ie / Email : info @ eccireland.ie |
eclr:11838 | láithreán Gréasáin : http : / / www.financialombudsman.ie / R-phost : enquiries @ financialombudsman.ie | Homepage : http : / / www.financialombudsman.ie / Email : enquiries @ financialombudsman.ie |
eclr:11839 | cén chaoi a n-oibríonn réiteach malartach ar dhíospóidí ? | how does alternative dispute resolution work ? |
eclr:11840 | conas iarratas a dhéanamhMás maith leat gearán a dhéanamh le ComReg , tig leat é a dhéanamh ar teileafón , ar facs , ar ríomhphost nó tríd an ghnáthphost . | how to applyIf you wish to make a complaint to ComReg , you can make it by phone , fax , e-mail or by post . |
eclr:11841 | conas iarratas a dhéanamh Tá réimse eagraíochtaí agus gníomhaireachtaí ann atá in ann cabhrú leat do chearta a fhorfheidhmiú i gcúinsí ar leith . | how to apply There is a range of organisations and agencies that can help you to enforce your rights in specific circumstances . |
eclr:11842 | mura n-oibríonn an teagmháil dhíreach leis an gcomhlacht chun do shásaimhse , ba chóir duit gearán a dhéanamh ansin chuig an gcomhlacht iomchuí gearán más ann do cheann éigin mar sin . | if direct contact with the company does not work to your satisfaction , you should then complain to the appropriate complaints body if there is one . |
eclr:11843 | má bhíonn tú ag déanamh gearáin ar ghuthán , déan cinnte de go ndéanann tú taifead ar mhionsonraí na nglaonna . | if you are complaining by telephone , make sure you record details of the calls . |
eclr:11844 | má bhíonn tú míshásta le hearraí a fuarthas faoi chomhaontú cíosa tomhaltóra , ba chóir duit do ghearánsa a dhéanamh don miondíoltóir a dhíol na hearraí leat . | if you are dissatisfied with goods received under a consumer hire agreement , you should make your complaint to the retailer who sold you the goods . |
eclr:11845 | má tá tú míshásta go fóill , féadfaidh tú do ghearán a thabhairt chuig Biúró Ombudsman na Seirbhísí Airgeadais . | if you are still unsatisfied , you may take your complaint to the Financial Services Ombudsman ’ s Bureau . |
eclr:11846 | má íocann tú as mír le hairgead tirim , iarr ar admháil agus coinnigh sábháilte í . | if you do pay for an item in cash , ask for a receipt and keep it safe . |
eclr:11847 | má tá conradh scríofa nó tuairisc de na hearraí nó seirbhísí agat , léigh an méid a mhaítear ann . | if you have a written contract or description of the goods or services read what it states . |
eclr:11848 | más gearán i gcoinne miondíoltóra nó soláthróir seirbhíse i mBallstát eile den AE é do ghearán is féidir le LET Éire comhairle a chur ar fáil duit maidir le do chearta a fhorfheidhmiú | if you live in Ireland and your complaint is against a retailer or service provider in another EU Member State the European Consumer Centre Ireland will be able to provide you with advice on enforcing your rights . |
eclr:11849 | sa mhullach air sin , tá an NCA freagrach as réimse fairsing dlíthe um chosaint tomhaltóirí a fhorfheidhmiú . | in addition , the NCA is responsible for the enforcement of a wide range of consumer protection laws . |
eclr:11850 | Information Is cuideachta í soláthraí seirbhíse airgeadais in Éirinn a phléann le coigilt airgid , le hárachas , le baincéireacht , le stocbhróicéireacht nó le seirbhís airgeadais éigin eile . | information A financial service provider in Ireland is a firm that deals with saving money , insurance , banking , stockbroking or other financial service . |
eclr:11851 | eolas Má bhíonn díospóid agat le comhlacht in Éirinn nó in aon áit eile san AE ba chóir duit ar an gcéad dul síos iarracht a dhéanamh an díospóid a réiteach go díreach leis an gcomhlacht . | information If you have a dispute with a company in Ireland or elsewhere in the EU you should attempt to solve the dispute in the first instance directly with the company . |
eclr:11852 | eolas Nuair a cheannaíonn tú earraí nó seirbhísí in Éirinn nó i mBallstát eile de chuid an AE , bíonn cearta áirithe agat faoin reachtaíocht tomhaltóirí . | information When you buy goods or services in Ireland or another EU Member State you will have certain rights under consumer legislation . |
eclr:11853 | mar sin féin , i gcásanna áirithe , oibreoidh ComReg le daoine eile nó le heagraíochtaí . | in some cases , however , ComReg will work with other people or organisations . |
eclr:11854 | bíonn sé deacair ar uairibh fios a bheith ag duine faoin áit chun gearán a thabhairt nó faoin té ar chóir duit do ghearán a thabhairt faoina mbráid . | it can be difficult sometimes to know where to complain or to whom you should address your complaint . |
eclr:11855 | Moltar duit labhairt le ‘ cinnteoir ’ ar nós forbhreathnóra nó bainisteora a bhféadfadh an t-údarás a bheith acu chun aisíoc nó ionadaí a thabhairt chugat . | it is advisable to speak to a ' decision-maker ' such as a supervisor or a manager who may have the authority to give you a refund or replacement . |
eclr:11856 | tá siad mar chuid den líonra atá ar fud an AE agus déanann an Ghníomhaireacht Náisiúnta do Thomhaltóirí agus an Coimisiún Eorpach iad a chomh-mhaoiniú . | it is part of an EU-wide network and is jointly financed by the National Consumer Agency and the European Commission . |
eclr:11857 | ionad Macra 1 Sráid na Faiche Baile Átha Cliath 7 Éire | Macro Centre 1 Green Street Dublin 7 Ireland |
eclr:11858 | tugtar eagraíochtaí Réiteach Malartach ar Dhíospóidí ar eagraíochtaí a sholáthraíonn bealaí malartacha chun díospóidí thromchúiseacha a réiteach . | organisations that provide alternative ways of resolving serious disputes are called Alternative Dispute Resolution organisations . |
eclr:11859 | is féidir leis na daoine ar tairgeadh seirbhísí dóibh nó a lorg soláthar seirbhíse ón institiúid airgeadais gearáin a thabhairt chuig an mBiúró freisin . | people who have been offered services or have sought the provision of service from the financial institution can also make complaints to the Bureau . |
eclr:11860 | tá na hoibreoirí poist údaraithe ag ComReg go léir ar liosta ar láithreán gréasáin ChomReg . | postal operators authorised by Comreg are listed on Comreg ’ s website . |
eclr:11861 | cruthúnas ceannaigh Is í d ’ fhreagracht í a chruthú gur cheannaigh tú na hearraí nó na seirbhísí a bhfuil tú ag gearán fúthu . | proof of purchase It is your responsibility to prove that you bought the goods or services that you are complaining about . |
eclr:11862 | Rataí Tá na seirbhísí ó Bhiúró Ombudsman na Seirbhísí Airgeadais saor in aisce . | rates Services from the Financial Services Ombudsman Bureau are free . |
eclr:11863 | RataíNíl táille ar bith ar ghearán a dhéanamh le ComReg . | RatesThere is no charge for making a complaint to ComReg . |
eclr:11864 | Aisíocaíochtaí / Nótaí sochair / Dearbháin Má cheannaíonn tú earraí lochtacha agus má dhéanann tú gearán rathúil leis an miondíoltóir tá tú i dteideal ceann nua , deisiúchán nó aisíocaíocht a fháil . | Refunds / Credit notes / Vouchers If you buy faulty goods and you complain successfully to the retailer you are entitled to a replacement , a repair or a refund . |
eclr:11865 | is í aidhm na rialálaithe iomaíocht a chur chun cinn ach a chinntiú go mbeidh dóthain seirbhísí ar phraghsanna réasúnta ag tomhaltóirí soghonta . | Regulators aim to promote competition while ensuring vulnerable consumers have sufficient services at reasonable prices . |
eclr:11866 | ina áit sin , féadann tú deisiúchán , ionadaí nó aisíoc a iarraidh ag brath ar na hearraí a bhíonn i gceist agus ar chúinsí eile nach iad . | remember : a repair , a replacement or a refund are all possible options where goods are faulty . |
eclr:11867 | Cuimhnigh nach nglacfaidh Ombudsman na Seirbhísí Airgeadais le cás ach amháin tar éis d ' ídiú mheicníocht na ngearán foirmiúil de chuid na hinstitiúide airgeadais . | remember , the Financial Services Ombudsman will only take on a case after the formal complaints mechanism of the financial institution has been exhausted . |
eclr:11868 | rialacha Bíodh do chearta ar eolas agat Bíodh do chearta ar eolas agat sula ndéanann tú gearán . | rules Know what your rights are Before you make a complaint be aware of your consumer rights under the law . |
eclr:11869 | rialacha Cén áit ar cheart dom an gearán a dhéanamh ? | rules Where should I complain ? |
eclr:11870 | ó 7 Feabhra 2013 , ní féidir leis gearáin a shaothrú i gcoinne Chorparáid na hÉireann um Réiteach Bainc ( IBRC ) gan toiliú na hArd-Chúirte . | Since 7 February 2013 , it cannot pursue complaints against the Irish Bank Resolution Corporation ( IBRC ) without the consent of the High Court . |
eclr:11871 | comhlacht iomchuí gearán Má tá tú fós míshásta tar éis duit do ghearán a thabhairt chuig an miondíoltóir nó an soláthraí seirbhíse , b ’ fhéidir go dteastódh uait a dhul chuig comhlacht gearán . | some consumer complaints bodies have the power to prosecute offenders , others have the power to make recommendations or non-binding directions . |
eclr:11872 | go bunúsach , tá ceithre phríomhchineál eagraíochta ann a fhaigheann Réiteach Malartach ar Dhíospóidí . | some organisations have a number of functions in addition to dealing with consumer complaints . |
eclr:11873 | Forfheidhmíonn roinnt comhlachtaí gairmiúla agus cumainn thrádála , ar nós an Údarás um Chaighdeáin Fhóghraíochta in Éirinn cóid chleachtais . | some professional bodies and trade associations , such as the Advertising Standards Association for Ireland have codes of practice that they enforce . |
eclr:11874 | Chuaigh an Biúró i mbun oibre den chéad uair ar 1 Aibreán 2005 . | the Bureau commenced it ' s work on 1 April 2005 . |
eclr:11875 | is í an Chomhairle a fhorordaíonn teorainneacha um méid na dámhachtainí ar féidir a bhronnadh . | the Council also prescribes limits on the amount of awards that can be granted . |
eclr:11876 | tá ceangail dlí ag cinneadh an eadránaí agus rialaíonn dlíthe an próiseas ( Acht Eadrána 2010 ) . | the decision of the arbitrator is legally binding and the process is governed by law ( Arbitration Act 2010 ) . |
eclr:11877 | féadfaidh an ECC cabhrú chun díospóidí trasteorann a réiteach i dtaca le hearraí agus seirbhísí chomh maith . | the ECC can also help solve cross-border disputes regarding goods and services . |
eclr:11878 | ón 1 Aibreán 2005 is feidir leis an Ombudsman um Sheirbhísí Airgeadais fiosrú a dhéanamh má tá tú míshásta le le hinstitiúid airgeadais . | the Financial Ombudsman Service will help you with complaints about financial institutions or insurance companies and pensions companies have their own ombudsman . |
eclr:11879 | bunaíodh Biúró Ombudsman na Seirbhísí Airgeadais faoin Acht um Údarás an Bhainc Cheannais agus na Seirbhísí Airgeadais 2004 . | the Financial Services Ombudsman Bureau was established under the Central Bank and Financial Services Authority Ireland Act 2004 . |
eclr:11880 | comhairle Ombudsman na Seirbhísí Airgeadais Oibríonn an tOmbudsman faoi Rialacháin a rinne Comhairle Ombudsman na Seirbhísí Airgeadais le ceadú roimhré an Aire Airgeadais . | the Financial Services Ombudsman Council The Ombudsman works under Regulations made by the Financial Services Ombudsman Council with the prior approval of the Minister for Finance . |
eclr:11881 | tá Ombudsman na Seirbhísí Airgeadais tar éis treoir a fhorbairt do ghearánaithe anseo . | the Financial Services Ombudsman has developed a guide for complainants here . |
eclr:11882 | is oifigeach neamhspleách é Ombudsman na Seirbhísí Airgeadais arb é a shainchúram ná chun gearáin neamhréitithe na dtomhaltóirí i leith soláthraithe airgeadais a fhiosrú , a idirghabháil agus a bhreithniú . | the Financial Services Ombudsman is an independent officer whose remit is to investigate , mediate and adjudicate unresolved complaints of customers about financial service providers . |
eclr:11883 | Glacfaidh Biúró Ombudsman na Seirbhísí Airgeadais le gearáin ó ghnólachtaí beaga freisin ( .i. comhlachtaí le láimhdeachas bliantúil níos lú ná 3,000,000 euro ) . | the Financial Services Ombudsman ’ s Bureau will also receive complaints from small businesses ( i.e. companies with an annual turnover of less than 3,000,000 euro ) . |
eclr:11884 | Oifig neamhspleách iad an Ghníomhaireacht Náisiúnta do Thomhaltóirí ( NCA ) , a bunaíodh ar bhonn reachtúil i mBealtaine 2007 , atá freagrach as comhairle agus faisnéis a chur ar fáil do thomhaltóirí . | the National Consumer Agency ( NCA ) , is an independent office , established on a statutory basis in May 2007 , with responsiblity for providing advice and information to consumers . |
eclr:11885 | níl sé d ’ fheidhm ag an NCA chun sásamh a bhaint amach duit , ach corruair , má ghearrtar fíneáil ar thrádálaí , d ’ fhéadfaí an fhíneáil a bhronnadh ort . | the NCA does not have a role in obtaining redress for you but sometimes , if a trader is fined , the fine may be awarded to you . |
eclr:11886 | déanann an NCA monatóireacht ar an Acht um Dhíol Earraí agus Soláthar Seirbhísí , 1980 agus féadfaidh siad trádálaithe a ionchúiseamh mar gheall ar shárú an dlí . | the NCA monitors the Sale of Goods and Supply of Services Act , 1980 and may prosecute traders for breaches of the law . |
eclr:11887 | tá scéimeanna an Ombudsman do na hInstitiúidí Creidmheasa agus Ombudsman Árachais na hÉireann mar chuid de Bhiúró Ombudsman na Seirbhísí Airgeadais anois . | the Ombudsman for the Credit Institutions and the Insurance Ombudsman of Ireland schemes are now part of the Financial Services Ombudsman Bureau . |
eclr:11888 | meabhraigh , má athraíonn tú d ’ intinn faoi tháirge ní bhíonn tú i dteideal na hearraí a thabhairt ar ais nó aisíoc a fháil . | there are a number of consumer complaints bodies in Ireland and abroad that protect your rights . |
eclr:11889 | má tá tú ag tabhairt ar ais earraí a bhíonn lochtach ní chaitheann tú glacadh le nóta sochair . | the retailer could also issue a credit note . |
eclr:11890 | má íoc tú as na hearraí le cárta creidmheasa nó le cárta dochair i dtosach báire , féadann an miondíoltóir an t-aisíoc a thabhairt ar an gcárta creidmheasa nó dochair in ionad airgead tirim a thabhairt . | the retailer or supplier of services can give a refund in cash , cheque or a refund to a credit card account . |
eclr:11891 | ní mhaíonn An tAcht um Dhíol Earraí agus Soláthar Seirbhísí , 1980 conas go ndéanfaí aisíocaíocht . | the Sale of Goods and Supply of Services Act , 1980 does not state how a refund should be made . |
eclr:11892 | féadfaidh an díoltóir , ansin , dul sa tóir ar an déantúsóir , ach is ábhar é sin a bheidh idir an díoltóir agus an déantúsóir . | the seller may then pursue the manufacturer but that is a matter between the seller and the manufacturer . |
eclr:11893 | bíonn siad neamhchlaonta agus cuireann siad gach faisnéis faoin eagraíocht ar fáil go fonnmhar do thomhaltóirí . | they are impartial and make all information about the organisation readily available to consumers . |
eclr:11894 | Cineálacha réiteach malartach ar dhíospóidí Tá dhá chineál réiteach malartach ar dhíospóidí . | types of alternative dispute resolution There are two types of alternative dispute resolution , mediation and arbitration . |
eclr:11895 | céard í eagraíocht réiteach mhalartach ar dhiospóidí ? | what is an alternative dispute resolution organisation ? |
eclr:11896 | nuair a chuireann tú do ghearánsa i scríbhinn , meabhraigh a bheith soiléir agus tabhair gach fíric den chás . | when you put your complaint in writing , remember to be clear and state all the facts of the case . |
eclr:11897 | Cá háit a ndéanfaidh mé iarratasMás ag gearán tríd an bpost le ComReg atá tú , ba cheart scríobh chuig Foireann Tomhaltóirí ComReg . | where to applyWhen making a complaint by post to ComReg , you should write to the ComReg Consumer Team . |
eclr:11898 | cé tá i dteideal gearán a dhéanamh le ComReg ? | who can complain to ComReg ? |
eclr:11899 | is féidir leat tuilleadh a léamh faoi Ombudsman Pinsean na hÉireann anseo . | you can read more about Ireland ' s Pensions Ombudsman here . |
eclr:11900 | b ’ fhéidir go bhfaighfeá amach nach féidir le go leor eagras tomhaltóirí cabhrú le fadhb má thóg tú an cás chuig dlíodóir . | you may also find that many consumer organisations cannot help with a problem if you have already taken the case to a solicitor . |
eclr:11901 | is dóichí go mb ’ éifeachtaí do ghearánsa más feasach duit faoi do chearta . | your complaint will almost certainly be much more effective if you are aware of your rights . |
eclr:11902 | ba chóir duit gearán a chur isteach a fhéadann a bheith agat faoin gcaoi a bhfuiltear ag riaradh scéim éigin don Ombudsman Pinsin . | you should submit a complaint you may have about the way that a scheme is being administered to the Pension Ombudsman . |
eclr:11903 | inrochtaineacht agus faisnéis Ní mór d ’ iompróirí agus d ’ oibreoirí calafoirt faisnéis a chur ar fáil do phaisinéirí faoina gcearta agus faoi inrochtaineacht a n-áiseanna . | accessibility and information Carriers and port operators must provide passengers with information on their rights and the accessibility of their facilities . |
eclr:11904 | féadtar éileamh ar chúiteamh a thabhairt go díreach i gcoinne an árachóra . | a claim for compensation may be brought directly against the insurer . |
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