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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challange & selection
I work in a Software Solutions company as a Lead Marketeer of the Health Product we offer . We knew we had to up our game as company and provide or clients ( Hospitals ) with a mobile app ( Personal Health Record ) that helped them connect with their clients ( patients ) . The challenge was that this app should be sufficiently attractive to the patients as in “ cool and modern ” but also be safe and professional , patients should find the info they were looking for and use it to find the hospitals offer in healthcare such as doctors attending there and specialty branches . Also it had to be formal and reliable app since it was going to carry the hospitals logo and hold the patient ’s sensitive information ( lab results and previous appointments ) , we really had to know what the users would want to see in it in order to be compelled to download it and give a hospital an app that they could be comfortable with to put their brand on it .
Feature wise we knew what a PHR had to have and the requirements from our clients , but we did have to look into the users . First my team and I ( Marketing collaborators in the Marketing Department of the company ) decided we needed to interact with the target beneficiaries of the app so we went to hospitals to identify the potential users , this would help to form the personas used in the UX execution of the design and see if we could invite them to our mind mapping ( my chosen tool ) event .
We identified these users and developed personas from them :
1 . Futures moms 2 . Chronic patients 3 . Caretakers of the chronic patients 4 . Parents to small children looking for specialty doctors or choosing the family doctor 5 . Physical therapy ( post operation or accidental )
Application
After pairing up with our Beta Client ( hospital that wanted to be our Beta in order to help us develop the app and obtain financial benefits when it was finished ) we developed a way to lure our target patients exchanging discount on future doctor ’s appointments in exchange of their time to participate in our investigation .
For the activity , we engaged the participants in two different activities :
1st we used the ethnographic method for them to answer : How was the experience for them to choose a hospital and a doctor when they were looking for healthcare services ? We had our team , one UX developer and the software developer take notes ; even the PR person from the hospital was invited to listen in on the participants input .
On a 2nd activity we developed a mind mapping scenery where we generated different “ sections ” of things they could see in an app represented with photos :
Buying goods while in the hospital
Charged services
Billing services
Catered services
Food related services
Accessing doctors
Doctors related information
Accessing their medical info ( history )
Mobile app expected features
Choosing facilities specifications
Extra ( wishful thinking )
For Personas development and Interviews we used the methodology suggested in the book DESIGN THINKING BUSINESS INNOVATION by : MAURICIO VIANNA , YSMAR VIANNA , ISABEL ADLER , BRENDA LUCENA , BEATRIZ RUSSO )
Insight & Approach
What I learned from conducting this exercise was really exciting . We as a team learned a lot from the different ways people look for healthcare , we discovered that a lot of them ( especially pregnant women ) “ shop around ” in different hospitals budgeting certain parts of their experience and not negotiating others . Patients today really do “ shop around ” for a doctor using worth of mouth , recommendations , and checking “ trashing sites ” where people go to exhibit bad experiences , also they check on the internet credentials and hospital certifications , specifically here in Monterrey being so close to Texas , they care a lot if the hospital and their doctors have international certifications and compliance or partnerships with renowned hospitals in the USA and verify it on the internet .
Based on all of these insight we came up with a huge list of criteria that our app had to comply with , in order to satisfy what the app users would expect to find in an app and compel them to download it .
I discovered that the most valuable aspect of this experience was seeing how all of this persons are careful buyers that are informed and that many of the givens we previously had were not even mentioned by our targeted users . I also think that we had envisioned a good app to put out there before this , but with all the info gathered from our exercise we will be referencing this experiment many times in the future , and I now know , we will actually be able to offer the patients a very useful tool for them to check our client ’s hospital . In the same way the hospital is going to have a way to really connect with their patients and potential customers providing them with a one - one connection and improving their experience with the hospital at the reach of their palm , by doing so the hospital gets an edge in this highly competed industry .
As for me I will keep using design thinking to innovate since in my industry if you do n’t innovate you die .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challange & selection
I work in a Software Solutions company as a Lead Marketeer of the Health Product we offer . We knew we had to up our game as company and provide or clients ( Hospitals ) with a mobile app ( Personal Health Record ) that helped them connect with their clients ( patients ) . The challenge was that this app should be sufficiently attractive to the patients as in “ cool and modern ” but also be safe and professional , patients should find the info they were looking for and use it to find the hospitals offer in healthcare such as doctors attending there and specialty branches . Also it had to be formal and reliable app since it was going to carry the hospitals logo and hold the patient ’s sensitive information ( lab results and previous appointments ) , we really had to know what the users would want to see in it in order to be compelled to download it and give a hospital an app that they could be comfortable with to put their brand on it .
Feature wise we knew what a PHR had to have and the requirements from our clients , but we did have to look into the users . First my team and I ( Marketing collaborators in the Marketing Department of the company ) decided we needed to interact with the target beneficiaries of the app so we went to hospitals to identify the potential users , this would help to form the personas used in the UX execution of the design and see if we could invite them to our mind mapping ( my chosen tool ) event .
We identified these users and developed personas from them :
1 . Futures moms 2 . Chronic patients 3 . Caretakers of the chronic patients 4 . Parents to small children looking for specialty doctors or choosing the family doctor 5 . Physical therapy ( post operation or accidental )
Application
After pairing up with our Beta Client ( hospital that wanted to be our Beta in order to help us develop the app and obtain financial benefits when it was finished ) we developed a way to lure our target patients exchanging discount on future doctor ’s appointments in exchange of their time to participate in our investigation .
For the activity , we engaged the participants in two different activities :
1st we used the ethnographic method for them to answer : How was the experience for them to choose a hospital and a doctor when they were looking for healthcare services ? We had our team , one UX developer and the software developer take notes ; even the PR person from the hospital was invited to listen in on the participants input .
On a 2nd activity we developed a mind mapping scenery where we generated different “ sections ” of things they could see in an app represented with photos :
Buying goods while in the hospital
Charged services
Billing services
Catered services
Food related services
Accessing doctors
Doctors related information
Accessing their medical info ( history )
Mobile app expected features
Choosing facilities specifications
Extra ( wishful thinking )
For Personas development and Interviews we used the methodology suggested in the book DESIGN THINKING BUSINESS INNOVATION by : MAURICIO VIANNA , YSMAR VIANNA , ISABEL ADLER , BRENDA LUCENA , BEATRIZ RUSSO )
Insight & Approach
What I learned from conducting this exercise was really exciting . We as a team learned a lot from the different ways people look for healthcare , we discovered that a lot of them ( especially pregnant women ) “ shop around ” in different hospitals budgeting certain parts of their experience and not negotiating others . Patients today really do “ shop around ” for a doctor using worth of mouth , recommendations , and checking “ trashing sites ” where people go to exhibit bad experiences , also they check on the internet credentials and hospital certifications , specifically here in Monterrey being so close to Texas , they care a lot if the hospital and their doctors have international certifications and compliance or partnerships with renowned hospitals in the USA and verify it on the internet .
Based on all of these insight we came up with a huge list of criteria that our app had to comply with , in order to satisfy what the app users would expect to find in an app and compel them to download it .
I discovered that the most valuable aspect of this experience was seeing how all of this persons are careful buyers that are informed and that many of the givens we previously had were not even mentioned by our targeted users . I also think that we had envisioned a good app to put out there before this , but with all the info gathered from our exercise we will be referencing this experiment many times in the future , and I now know , we will actually be able to offer the patients a very useful tool for them to check our client ’s hospital . In the same way the hospital is going to have a way to really connect with their patients and potential customers providing them with a one - one connection and improving their experience with the hospital at the reach of their palm , by doing so the hospital gets an edge in this highly competed industry .
As for me I will keep using design thinking to innovate since in my industry if you do n’t innovate you die .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15830 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I work for a Consumer Goods- Foods company in India with over a 7bn INR in market cap . Needless to say a large organization ( in the Indian context ) such as this follows a strict process of “ how things are done ” . While I was initially hired to manage a brand that was growing at a steady pace , a year later I was given the opportunity to revive one of our most profitable yet slow growing brand .
The brand operated in the Sugar - substitute category and though we had 94 % market share in the category ( it was basically us and some fringe players ) there was very little growth we were seeing year on year . The reason was that though we were gaining new consumers we were losing 60 % of our base every year
When we conducted consumer research to understand this further , we realized that the consumers have a very transactional relationship with the brand . They come into the category based on a particular trigger , ( usually on a dietician or doctors ’ advice ) and then soon drop out after a couple of rounds of purchase , going back to using regular sugar instead of sugar - substitute .
A deeper reason for this behavior was found in the articulation that , consumers saw the brand a short term solution provider but not as something to be used regularly as food . This was also because the product format itself was n’t like regular crystal sugar but in the form of pellets which made it look like a tablet and hence medicinal .
Hence we defined our brand objective to positon the brand a regular heathy food product and not as solution to avoid sugar consumption .
To achieve this we deiced to enter into a range of food categories , with the same benefit of being sugar free , which were identified through a combination of secondary research and ethnographic research .
Now the challenge at hand was to :
a ) Decide the most suitable food categories to enter into b ) Galvanize the cross - functional teams to support and drive the new initiative
Selection : The tool selected to overcome the above challenge was mind mapping .
Mind mapping is an exercise to generate new ideas , at the “ What if ” stage of the design thinking process for innovation . It helps identify patterns and insights in the abstract and often disjointed data that is gathered from various sources . ( For more details on the tool please refer to the Week 3 lecture by Marian moore on Mind mapping in the design thinking for innovation course . )
The reasons for picking this tool were
a ) We had large amounts of disjointed data due to our many years of operations on our core
product portfolio and from recent consumer research . Mind mapping helps identify patterns in such data
b ) It is natural for an organization to focus on its highest revenue contributing business . While we
were looking to launch new categories under the brand it was important for us to align all stake- holders towards ensuring that the success of this new portfolio , especially in the initial years when the revenue contribution would not be significant .
Application :
Step 1 : We gathered a cross - functional team of critical stake holders and took them out to resort away from the city , which we had booked for a full - day conference including some informal activities .
Step 2 : We presented the overall challenge faced by the brand and the need for the brand to enter into new categories
Step 3 : We presented the facts from the secondary research on new categories , ethnographic research on sweetness and the years of quantitative data we had gathered on sweetness as a need state .
Step 4 : We then presented the 4 categories in which we could possibly operate and our reasons to do so .
Step 5 : We divided the gathering into 8 groups and asked them to come up with product concepts based on the data they had seen for all the categories .
Step 6 : We asked the groups to present their product concepts to the gathering , followed by a Q&A.
Step 7 : We had the concept cards pinned to a board and asked the gathering to individually vote on each of the concepts .
Step 8 : we then asked the gathering to cluster the top product concepts across categories based on their similarity to other concepts by using sticky notes on which they were written
Step9 : We divided the product concepts into separate insight clusters
Insight :
We were able to arrive at the design criteria based on the insight that , “ Avoiding sweetness across product categories drove a wedge among relationships . Its common place in India to indulge in sweets with friends and family during festivals . Consumers wanted to avoid sugar and hence ended up not sharing a special moment with their loved ones . Instead of avoid just sugar , they were avoiding sweetness itself . ”
We were pleasantly surprised at how simple yet effective the process was . It was a lot of great work accomplished but it did n’t see stressful as an activity . We were also much more confident of our way forward since it had been ratified by every critical stakeholder within the organization .
Approach :
As a future approach I would probably involve the team a lot more earlier into the process , probably even in the “ what is ” stage . We also brought them in when we had narrowed our option down to 4 categories . While we avoided discussions outside of these categories , some ideas had merit in them to be considered . This made us think that bringing in the team together even earlier into the process would probably have been more helpful .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I work for a Consumer Goods- Foods company in India with over a 7bn INR in market cap . Needless to say a large organization ( in the Indian context ) such as this follows a strict process of “ how things are done ” . While I was initially hired to manage a brand that was growing at a steady pace , a year later I was given the opportunity to revive one of our most profitable yet slow growing brand .
The brand operated in the Sugar - substitute category and though we had 94 % market share in the category ( it was basically us and some fringe players ) there was very little growth we were seeing year on year . The reason was that though we were gaining new consumers we were losing 60 % of our base every year
When we conducted consumer research to understand this further , we realized that the consumers have a very transactional relationship with the brand . They come into the category based on a particular trigger , ( usually on a dietician or doctors ’ advice ) and then soon drop out after a couple of rounds of purchase , going back to using regular sugar instead of sugar - substitute .
A deeper reason for this behavior was found in the articulation that , consumers saw the brand a short term solution provider but not as something to be used regularly as food . This was also because the product format itself was n’t like regular crystal sugar but in the form of pellets which made it look like a tablet and hence medicinal .
Hence we defined our brand objective to positon the brand a regular heathy food product and not as solution to avoid sugar consumption .
To achieve this we deiced to enter into a range of food categories , with the same benefit of being sugar free , which were identified through a combination of secondary research and ethnographic research .
Now the challenge at hand was to :
a ) Decide the most suitable food categories to enter into b ) Galvanize the cross - functional teams to support and drive the new initiative
Selection : The tool selected to overcome the above challenge was mind mapping .
Mind mapping is an exercise to generate new ideas , at the “ What if ” stage of the design thinking process for innovation . It helps identify patterns and insights in the abstract and often disjointed data that is gathered from various sources . ( For more details on the tool please refer to the Week 3 lecture by Marian moore on Mind mapping in the design thinking for innovation course . )
The reasons for picking this tool were
a ) We had large amounts of disjointed data due to our many years of operations on our core
product portfolio and from recent consumer research . Mind mapping helps identify patterns in such data
b ) It is natural for an organization to focus on its highest revenue contributing business . While we
were looking to launch new categories under the brand it was important for us to align all stake- holders towards ensuring that the success of this new portfolio , especially in the initial years when the revenue contribution would not be significant .
Application :
Step 1 : We gathered a cross - functional team of critical stake holders and took them out to resort away from the city , which we had booked for a full - day conference including some informal activities .
Step 2 : We presented the overall challenge faced by the brand and the need for the brand to enter into new categories
Step 3 : We presented the facts from the secondary research on new categories , ethnographic research on sweetness and the years of quantitative data we had gathered on sweetness as a need state .
Step 4 : We then presented the 4 categories in which we could possibly operate and our reasons to do so .
Step 5 : We divided the gathering into 8 groups and asked them to come up with product concepts based on the data they had seen for all the categories .
Step 6 : We asked the groups to present their product concepts to the gathering , followed by a Q&A.
Step 7 : We had the concept cards pinned to a board and asked the gathering to individually vote on each of the concepts .
Step 8 : we then asked the gathering to cluster the top product concepts across categories based on their similarity to other concepts by using sticky notes on which they were written
Step9 : We divided the product concepts into separate insight clusters
Insight :
We were able to arrive at the design criteria based on the insight that , “ Avoiding sweetness across product categories drove a wedge among relationships . Its common place in India to indulge in sweets with friends and family during festivals . Consumers wanted to avoid sugar and hence ended up not sharing a special moment with their loved ones . Instead of avoid just sugar , they were avoiding sweetness itself . ”
We were pleasantly surprised at how simple yet effective the process was . It was a lot of great work accomplished but it did n’t see stressful as an activity . We were also much more confident of our way forward since it had been ratified by every critical stakeholder within the organization .
Approach :
As a future approach I would probably involve the team a lot more earlier into the process , probably even in the “ what is ” stage . We also brought them in when we had narrowed our option down to 4 categories . While we avoided discussions outside of these categories , some ideas had merit in them to be considered . This made us think that bringing in the team together even earlier into the process would probably have been more helpful .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16948 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping Tool
Challenge & Selection
Mind mapping is a one of the tool that I usually encourage my team to use when we come into a brainstorming workshop . One of the key challenges we are facing today is about having too many data points , so many ideas , as well as so many problems we want to resolve which make us so confused how should we moving forwards and in what direction . In order to get everyone on the same pace and to share understanding of how things are connected , using mind mapping tool can help illustrate the relationships of each block ( which could be anything -customers , processes , issues , pain points , cost , risk , dependency , etc . )
One of my team ’s key accountability is to manage the end to end life cycle of about 200,000 EDC ( Electronics Data Capture ) machines which were deployed at the merchants through out the country . Off course , there are so many challenges we are facing today , for examples ,
1 . How can we know all the machines are still there at the merchants and being used properly
and happily .
2 . How to maximize the usage of the machines to generate the maximum revenue to the bank . 3 . How to keep track and control the movement of all the machines end to end starting from
stock , installed , repaired , dead , until write off .
4 . How to make sure the bank is not overpaying maintenance fees of the unused machines .
We were very frustrated most of the time when we found all the inventory related reports can not be reconciled and did n’t address the challenges we have , until I told the team in one of our team meeting that we need to do something differently , let ’s do the workshop .
Application
The workshop started by sharing the team the objectives of what we want to achieve , what problems we are trying to solve a week before the workshop date , so the team knows what to be expected and prepare their point of view and ideas . This also allows the team to add their own opinion of what they think should be discussed .
At the beginning of the workshop , I started by sharing the current situations , why we are here , and encouraged everyone to share their view . Then , we try to connect the objectives , problems , with what we think are the possible root causes , and how each objectives and problems are related , dependent , and what can we do differently assuming there is no constraint . It was quite difficult at the beginning until we started to draw the pictures and wrote down whatever ideas , comments from the team so everyone can see the same things . We could n’t finish in the first meeting but we were all want to continue for couples of session .
Insight & Approach
We ended up with a full picture of what are the missing parts , some new processes we need to add on or make an improvement which the team believe should get us to address at least 50 % of the objectives we have set at the beginning , but that ’s good enough for the long journey .
I found about using mind mapping is the great way to facilitate people to capture , develop and share ideas visually at the same moment without worrying . People are appreciated when they see their ideas are recognized and discussed openly even though it may not be carried on further . Pictures say a thousand words are real . Another lesson learnt for me is to not try to achieve everything objective in one workshop , but it prioritize and divide in to phases .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping Tool
Challenge & Selection
Mind mapping is a one of the tool that I usually encourage my team to use when we come into a brainstorming workshop . One of the key challenges we are facing today is about having too many data points , so many ideas , as well as so many problems we want to resolve which make us so confused how should we moving forwards and in what direction . In order to get everyone on the same pace and to share understanding of how things are connected , using mind mapping tool can help illustrate the relationships of each block ( which could be anything -customers , processes , issues , pain points , cost , risk , dependency , etc . )
One of my team ’s key accountability is to manage the end to end life cycle of about 200,000 EDC ( Electronics Data Capture ) machines which were deployed at the merchants through out the country . Off course , there are so many challenges we are facing today , for examples ,
1 . How can we know all the machines are still there at the merchants and being used properly
and happily .
2 . How to maximize the usage of the machines to generate the maximum revenue to the bank . 3 . How to keep track and control the movement of all the machines end to end starting from
stock , installed , repaired , dead , until write off .
4 . How to make sure the bank is not overpaying maintenance fees of the unused machines .
We were very frustrated most of the time when we found all the inventory related reports can not be reconciled and did n’t address the challenges we have , until I told the team in one of our team meeting that we need to do something differently , let ’s do the workshop .
Application
The workshop started by sharing the team the objectives of what we want to achieve , what problems we are trying to solve a week before the workshop date , so the team knows what to be expected and prepare their point of view and ideas . This also allows the team to add their own opinion of what they think should be discussed .
At the beginning of the workshop , I started by sharing the current situations , why we are here , and encouraged everyone to share their view . Then , we try to connect the objectives , problems , with what we think are the possible root causes , and how each objectives and problems are related , dependent , and what can we do differently assuming there is no constraint . It was quite difficult at the beginning until we started to draw the pictures and wrote down whatever ideas , comments from the team so everyone can see the same things . We could n’t finish in the first meeting but we were all want to continue for couples of session .
Insight & Approach
We ended up with a full picture of what are the missing parts , some new processes we need to add on or make an improvement which the team believe should get us to address at least 50 % of the objectives we have set at the beginning , but that ’s good enough for the long journey .
I found about using mind mapping is the great way to facilitate people to capture , develop and share ideas visually at the same moment without worrying . People are appreciated when they see their ideas are recognized and discussed openly even though it may not be carried on further . Pictures say a thousand words are real . Another lesson learnt for me is to not try to achieve everything objective in one workshop , but it prioritize and divide in to phases .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13374 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORYTELLING TOOL
CHALLANGE ’S DESCRIPTION
Working as a volunteer in Clinic of Marrow Transplantation , Oncology and Haematology in Childhood , I constantly experience child ’s fear of injections . This problem has an adverse influence on a patient ’s immunology system because high stimulation activates the emergency resources within the organism and can lead even to exhaustion . It causes patient stressed , nervous and distrustful . As a result , also parents usually feel helpless , react with frustration or anger – because they do not know how to effectively urge their child to break down the resistance or stop hysteria . The medical staff has also difficulties to proceed the proper treatment while attempting to reassure a “ fighting ” child .
Having faced such a problematic situation , I challenged myself to find a way of exploring factors that could decrease the stress and to accustom the patients with such a situation .
TOOL SELECTION
I chose a tool that is close to their childhood , usually close to their safe zone in everyday reality outside the clinic . That ’s why I decided to apply storytelling . Through imaginary , I wanted to help understand children what the current state was and to show the redesign story of the future . This action might enable patients to experience the change in our multi - possibilities world . With this tool , I wanted to connect with the children ’s emotions , showing that fear is a natural reaction of our organism . We do n’t need to negate it but to accept it and help ourselves to overcome the stressogenic factors .
I applied the storytelling tool , from the co - creation perspective , to gain better understanding of patients ’ sense of meaning , focusing on the whole ecosystem of the stressogenic situation – what can help build a feeling of safety and trust .
I started to apply the storytelling tool with an 8 - year - old girl .
TOOL APPLICATION
Having listened the patient , her parents and nurses , I decided to use within the storytelling process the real medical object ( e.g. a syringe , disinfectants ) and the patient ’s baby - doll . I asked the girl to pick up also roles for us . She decided that the baby - doll would be the patient , she – the doctor , and me – the patient ’s mum . While telling the story I was asking questions about the baby doll ’s feelings , what she was afraid of , what mum could do with that , what position was comfort , what could help the doctor to conduct the treatment as quickly as possible , if telling a story ( within the story ) or a poem would help the baby - doll patient during the injection . I navigated the story basing on the girl ’s answers and tried to inspire her with new possibilities during the whole story .
When we finished , I asked the girl if she wanted to participate the story once again but that time we could change the roles . Surprisingly , she said she would be the patient and me – the doctor . And I retold the story one more time but using the girl ’s preferences suggested previously .
Then I shared my observations with girl ’s parents . I ’ve also talked to the child psychotherapists , working in the clinic , about the situation . The storytelling tool integrated all people that were like puzzles of the picture creating the integrative environment supporting the child . Further , there were also some visualizing tools developed – like a champion ’s calendar that motivated the child to challenge her systematically everyday and to master herself within 4 zones : joy , perseverance , gratitude and powerful thoughts .
INSIGHT
Thanks to the storytelling tool I could understand much deeper what the patient had been struggled with , I obtained unique answers and broadened my perspective of the challenge . I could accompany the girl in her way to discover more healthy solutions , that lied inside her , to tackle the situation . I had a feeling that the real value was not only in listening the story but in co - creation the story - in experiencing better reality that could bring safety , trust and peace .
This tool was a starting point to iterate by parents , nurses , doctors and child therapists , new solutions that could support the patient . To complement their knowledge , experience , abilities and practice . As a result , the girl , supported with the whole ecosystem of relations , not only could live through the difficult emotions for her , find the solutions to decrease the level of stress , get more familiar with the treatment but also she discovered that she liked helping people , taking care of them and being in charge of responsible tasks . On her coming birthday , she wanted to get a toy medical set for doctors .
APPROACH
I believe DT is a method that does n’t apply innovative tools but to apply the tools , that have already existed , in an innovative , creative way . It brings value in people ’s life trough adjusting the solutions according to unique needs .
Moreover , I found useful my professional experience gained within seemingly distinct , business environments . Thanks to my translation practice I was aware of translating not only words but the meaning and the language into personal discourse . Working within Purchasing and Logistic Department , I understand the significance of the relation within the value supply chain and the importance of one coherent story co - creation . My interests in marketing , CSR and NGO made me realize that uniting people with interdisciplinary experiences under a clear idea can definitely create something that is much more important than ourselves . That ’s why people are not to supplement each other but to complement each other . Simply , people need people .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORYTELLING TOOL
CHALLANGE ’S DESCRIPTION
Working as a volunteer in Clinic of Marrow Transplantation , Oncology and Haematology in Childhood , I constantly experience child ’s fear of injections . This problem has an adverse influence on a patient ’s immunology system because high stimulation activates the emergency resources within the organism and can lead even to exhaustion . It causes patient stressed , nervous and distrustful . As a result , also parents usually feel helpless , react with frustration or anger – because they do not know how to effectively urge their child to break down the resistance or stop hysteria . The medical staff has also difficulties to proceed the proper treatment while attempting to reassure a “ fighting ” child .
Having faced such a problematic situation , I challenged myself to find a way of exploring factors that could decrease the stress and to accustom the patients with such a situation .
TOOL SELECTION
I chose a tool that is close to their childhood , usually close to their safe zone in everyday reality outside the clinic . That ’s why I decided to apply storytelling . Through imaginary , I wanted to help understand children what the current state was and to show the redesign story of the future . This action might enable patients to experience the change in our multi - possibilities world . With this tool , I wanted to connect with the children ’s emotions , showing that fear is a natural reaction of our organism . We do n’t need to negate it but to accept it and help ourselves to overcome the stressogenic factors .
I applied the storytelling tool , from the co - creation perspective , to gain better understanding of patients ’ sense of meaning , focusing on the whole ecosystem of the stressogenic situation – what can help build a feeling of safety and trust .
I started to apply the storytelling tool with an 8 - year - old girl .
TOOL APPLICATION
Having listened the patient , her parents and nurses , I decided to use within the storytelling process the real medical object ( e.g. a syringe , disinfectants ) and the patient ’s baby - doll . I asked the girl to pick up also roles for us . She decided that the baby - doll would be the patient , she – the doctor , and me – the patient ’s mum . While telling the story I was asking questions about the baby doll ’s feelings , what she was afraid of , what mum could do with that , what position was comfort , what could help the doctor to conduct the treatment as quickly as possible , if telling a story ( within the story ) or a poem would help the baby - doll patient during the injection . I navigated the story basing on the girl ’s answers and tried to inspire her with new possibilities during the whole story .
When we finished , I asked the girl if she wanted to participate the story once again but that time we could change the roles . Surprisingly , she said she would be the patient and me – the doctor . And I retold the story one more time but using the girl ’s preferences suggested previously .
Then I shared my observations with girl ’s parents . I ’ve also talked to the child psychotherapists , working in the clinic , about the situation . The storytelling tool integrated all people that were like puzzles of the picture creating the integrative environment supporting the child . Further , there were also some visualizing tools developed – like a champion ’s calendar that motivated the child to challenge her systematically everyday and to master herself within 4 zones : joy , perseverance , gratitude and powerful thoughts .
INSIGHT
Thanks to the storytelling tool I could understand much deeper what the patient had been struggled with , I obtained unique answers and broadened my perspective of the challenge . I could accompany the girl in her way to discover more healthy solutions , that lied inside her , to tackle the situation . I had a feeling that the real value was not only in listening the story but in co - creation the story - in experiencing better reality that could bring safety , trust and peace .
This tool was a starting point to iterate by parents , nurses , doctors and child therapists , new solutions that could support the patient . To complement their knowledge , experience , abilities and practice . As a result , the girl , supported with the whole ecosystem of relations , not only could live through the difficult emotions for her , find the solutions to decrease the level of stress , get more familiar with the treatment but also she discovered that she liked helping people , taking care of them and being in charge of responsible tasks . On her coming birthday , she wanted to get a toy medical set for doctors .
APPROACH
I believe DT is a method that does n’t apply innovative tools but to apply the tools , that have already existed , in an innovative , creative way . It brings value in people ’s life trough adjusting the solutions according to unique needs .
Moreover , I found useful my professional experience gained within seemingly distinct , business environments . Thanks to my translation practice I was aware of translating not only words but the meaning and the language into personal discourse . Working within Purchasing and Logistic Department , I understand the significance of the relation within the value supply chain and the importance of one coherent story co - creation . My interests in marketing , CSR and NGO made me realize that uniting people with interdisciplinary experiences under a clear idea can definitely create something that is much more important than ourselves . That ’s why people are not to supplement each other but to complement each other . Simply , people need people .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16751 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
I am work as marketing manager in my organization 's marketing department and we have challenge to adapt a large event ( 4 g cinema ) that was held in a big city ( more than 1,000,000 people ) and now we need hold it in a small city . The project is limited to internal resources ( i.e. , budget and employee time ) .
Selection
When we start our workflows , we always focus on bringing the idea to life with a visualization tool and this case was no exception . Our team use this tool at all stages of the workflow to achieve a common understanding of the problem among a diverse group of stakeholders , to make sense of our observations , to capture new concepts and make them tangible .
Application
First , we looked at the original federal project toolkit , analyze it using sketches on the whiteboard . This approach helped our group quickly come to a common decision that we need to move away from the recommendations of the federal toolkit for our project and offer our own version of the solution for choosing a place for an event and filling it . Due to for our conclusion , we decided to look for a ready- made venue in the city that would satisfy our need . Then we needed to find ideas to filling of our event to showcase our company as modern and innovative . We 've done our exploration activities of our potential visitors to solve this problem . For our research , we used the photos of our subscribers in order to try to understand them . As a result , we 've created personas which exemplified certain attributes our users . This helped us to understand their and choose the most relevant event content such as virtual reality techniques , 360 photo booth with the ability to post photo to Instagram and etc .
Insight & Approach
In the process of working on a project , we learned how to use visualization tool at every stage of our project work . Especially is it a very useful tool in the begin , when
you do not know what to start . Due to by applying the visual tool , our team simplified team collaboration and easy to generated excitement for new ideas .
Now I completely agree that Visualizing new possibilities , or current realities , as vividly as possible contributes to our ability to execute change successfully . Beginning with the end in mind , visualizing the possibilities as clearly as we can be a powerful aid in the innovation process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
I am work as marketing manager in my organization 's marketing department and we have challenge to adapt a large event ( 4 g cinema ) that was held in a big city ( more than 1,000,000 people ) and now we need hold it in a small city . The project is limited to internal resources ( i.e. , budget and employee time ) .
Selection
When we start our workflows , we always focus on bringing the idea to life with a visualization tool and this case was no exception . Our team use this tool at all stages of the workflow to achieve a common understanding of the problem among a diverse group of stakeholders , to make sense of our observations , to capture new concepts and make them tangible .
Application
First , we looked at the original federal project toolkit , analyze it using sketches on the whiteboard . This approach helped our group quickly come to a common decision that we need to move away from the recommendations of the federal toolkit for our project and offer our own version of the solution for choosing a place for an event and filling it . Due to for our conclusion , we decided to look for a ready- made venue in the city that would satisfy our need . Then we needed to find ideas to filling of our event to showcase our company as modern and innovative . We 've done our exploration activities of our potential visitors to solve this problem . For our research , we used the photos of our subscribers in order to try to understand them . As a result , we 've created personas which exemplified certain attributes our users . This helped us to understand their and choose the most relevant event content such as virtual reality techniques , 360 photo booth with the ability to post photo to Instagram and etc .
Insight & Approach
In the process of working on a project , we learned how to use visualization tool at every stage of our project work . Especially is it a very useful tool in the begin , when
you do not know what to start . Due to by applying the visual tool , our team simplified team collaboration and easy to generated excitement for new ideas .
Now I completely agree that Visualizing new possibilities , or current realities , as vividly as possible contributes to our ability to execute change successfully . Beginning with the end in mind , visualizing the possibilities as clearly as we can be a powerful aid in the innovation process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14139 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge The software company I work for has been wanting to introduce design thinking into the software development process for the last two years . The introduction has been slow and unconvincing . One big issue has been to create a common view around what the problems are and how we should proceed with the introduction . Some favour a revolutionary approach while others favour an evolutionary approach . Conversations and meetings often go in circles around what each party involves wishes the future design - driven organisation should look like . Very little time is spent on how we get there or what should be the next step . Selection The mind mapping tool was selected to try and bring together all the ideas , observations , and understanding of what has gone wrong around in the organisation . As the video on mind- mapping states “ Mind mapping is more intuitive . It 's more creative . It 's more visual , and it 's more engaging . ” The hope is that with a shared mind map the cooperative drawing will bring people together around a common view of the what are the current problems as well as assets and opportunities . Creating a common view seems especially important in this case as one of the biggest issues is that people are currently working independently from each other . They have different views and information that would do well to be brought together . Application We applied mind - mapping in two ways . First we did a rather traditional mind mapping where we accumulated an inventory of facts and observations . It created as is presented in module 2 a sort of “ yard sale ” information .
We then took this collection of loosely related information and created a second mind map . This one was a less traditional mind - map that tries to relate results / objectives we think we need to accomplish to reach a better design - driven work environment .
The diagram tries to map the agreed key results we need to work on ; the order in which we think we should work on them ; the value ( improvement ) each will deliver ; and the critical path to follow . It does not explain how or what we will do to reach each objective . This we think is what we will do in the next phase of the process when we attack the “ what if ” phase of the design thinking process . Insight & Approach The first mind map allowed all the issues to be unified into one single view . It also allowed to establish common ground around understanding . Further it allowed for everyone to realise the complexity of the problem at hand . Where as before each participant ’s views were isolated , now brought together the complexity and depth became clear . The second mind map allowed us to agree on the value , the importance , and the priority of different aspects of the problem to solve . It helped overcome some of the issues with traditional mind - maps which only show information hierarchies . This approach helps bringing a lot of information together very quickly , but it is hard to keep everyone thinking only about “ what is ” and not already propose “ what if ” or solution - oriented statements . The second mind map was an attempt to alleviate this frustration and make some kind of statement about views already held about how we should go forward without going into details .
Overall , the mind map approach forced collaboration into a single picture all the views that were opposing each other before . There is a risk that this is a bit artificial , but we will find out in the next phase if we manage to build on top of this new common view of what is . In conclusion , I feel that mind mapping tool are good to bring many people together around a problem where it is important to collect information quickly without getting bogged down in details or having to resolve any conflicting or competing ideas and information .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge The software company I work for has been wanting to introduce design thinking into the software development process for the last two years . The introduction has been slow and unconvincing . One big issue has been to create a common view around what the problems are and how we should proceed with the introduction . Some favour a revolutionary approach while others favour an evolutionary approach . Conversations and meetings often go in circles around what each party involves wishes the future design - driven organisation should look like . Very little time is spent on how we get there or what should be the next step . Selection The mind mapping tool was selected to try and bring together all the ideas , observations , and understanding of what has gone wrong around in the organisation . As the video on mind- mapping states “ Mind mapping is more intuitive . It 's more creative . It 's more visual , and it 's more engaging . ” The hope is that with a shared mind map the cooperative drawing will bring people together around a common view of the what are the current problems as well as assets and opportunities . Creating a common view seems especially important in this case as one of the biggest issues is that people are currently working independently from each other . They have different views and information that would do well to be brought together . Application We applied mind - mapping in two ways . First we did a rather traditional mind mapping where we accumulated an inventory of facts and observations . It created as is presented in module 2 a sort of “ yard sale ” information .
We then took this collection of loosely related information and created a second mind map . This one was a less traditional mind - map that tries to relate results / objectives we think we need to accomplish to reach a better design - driven work environment .
The diagram tries to map the agreed key results we need to work on ; the order in which we think we should work on them ; the value ( improvement ) each will deliver ; and the critical path to follow . It does not explain how or what we will do to reach each objective . This we think is what we will do in the next phase of the process when we attack the “ what if ” phase of the design thinking process . Insight & Approach The first mind map allowed all the issues to be unified into one single view . It also allowed to establish common ground around understanding . Further it allowed for everyone to realise the complexity of the problem at hand . Where as before each participant ’s views were isolated , now brought together the complexity and depth became clear . The second mind map allowed us to agree on the value , the importance , and the priority of different aspects of the problem to solve . It helped overcome some of the issues with traditional mind - maps which only show information hierarchies . This approach helps bringing a lot of information together very quickly , but it is hard to keep everyone thinking only about “ what is ” and not already propose “ what if ” or solution - oriented statements . The second mind map was an attempt to alleviate this frustration and make some kind of statement about views already held about how we should go forward without going into details .
Overall , the mind map approach forced collaboration into a single picture all the views that were opposing each other before . There is a risk that this is a bit artificial , but we will find out in the next phase if we manage to build on top of this new common view of what is . In conclusion , I feel that mind mapping tool are good to bring many people together around a problem where it is important to collect information quickly without getting bogged down in details or having to resolve any conflicting or competing ideas and information .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10885 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Map
Mind“Mind ; Create and Wander ”
Challenge and Selection :
One of the most brilliant minds of these times , Jeff Bezos , Founder and Former CEO of Amazon , created an empire 27 years ago that allowed him for a few years to position himself as the richest person in the world , his The company was founded when he found out through his work that the internet was growing at 2000 % per year , so he left his job on Wall Street to dedicate himself to selling books on the internet , something he called Cadabra.com , which with the The passage of time was finally called Amazon , this empire allowed it to consolidate itself as one of the giants in the industry , and make a metaverse with real products , but that you only saw through the screen . Some time later he confessed that his success and source of inspiration had been Tom Walton , founder of Walmart , and whose fortune today in the hands of his children , exceeds 200 billion dollars . This is the way in which I explain the title and why I chose the Mind Map tool , the mind Create and Wander , each generation perfects the previous one , each number is greater than the other , and if we leave our mind free , we will do great things as human beings .
Application
The COVID-19 pandemic led us to change our behavior and habits . The SARS COV 2 virus , the trigger for COVID-19 , was not a new virus , there were sister variants such as SARS , or MERS , however COVID-19 was more contagious and with a good mortality rate , it spread everywhere the world and forced us to quarantine in some countries , to wear face masks , wash our hands more frequently , ventilate spaces , etc . The mental map enters this process , I will give Amazon an example , due to the health crisis , its sales and that of all the technological giants , and home delivery companies , grew exponentially , their models thought ahead and When the crisis came , there was no major problem , but all those who were in the process could not get on the train , that is , they missed the opportunity and assumed the consequences .
Now I want to enter my internal mental map , I am a teacher , as you know the traditional educational systems , some good and others obsolete , are based on face - to - face , explaining topics , giving assignments or assignments and qualifying what the students did , one day for another , we learned of a pandemic . Asian countries were the first to want to face the crisis , later the
virus spread throughout Europe and the world , our lives would never be the same .
Perspective and Focus
They say that the worst crises bring the best opportunities , so I made a mental map , and reasoned points for and against this situation , now I would only see the students through the distance , and I would have to figure out how to get That they , together with me , learned , all of us in this health contingency , regardless of our profession , we changed our way of being and thinking , from the worst crisis in this century , the opportunity came for many of our students to learn to better manage the computer and not only for video games , that we all learned to use platforms such as Moodle , Classroom , Zoom , Google Meet , Discord , Coursera , that we learned to use word processors such as Word , Power Point , Excel , that is , from this crisis we learned many technological skills , But in the process of adaptation , our mind made various mental maps , structured ideas , points to learn and do , our mental maps are the pile r of our ideas .
Note : an apology if at any time it is not understood , or the spelling is wrong , I am not a native speaker of the English language .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Map
Mind“Mind ; Create and Wander ”
Challenge and Selection :
One of the most brilliant minds of these times , Jeff Bezos , Founder and Former CEO of Amazon , created an empire 27 years ago that allowed him for a few years to position himself as the richest person in the world , his The company was founded when he found out through his work that the internet was growing at 2000 % per year , so he left his job on Wall Street to dedicate himself to selling books on the internet , something he called Cadabra.com , which with the The passage of time was finally called Amazon , this empire allowed it to consolidate itself as one of the giants in the industry , and make a metaverse with real products , but that you only saw through the screen . Some time later he confessed that his success and source of inspiration had been Tom Walton , founder of Walmart , and whose fortune today in the hands of his children , exceeds 200 billion dollars . This is the way in which I explain the title and why I chose the Mind Map tool , the mind Create and Wander , each generation perfects the previous one , each number is greater than the other , and if we leave our mind free , we will do great things as human beings .
Application
The COVID-19 pandemic led us to change our behavior and habits . The SARS COV 2 virus , the trigger for COVID-19 , was not a new virus , there were sister variants such as SARS , or MERS , however COVID-19 was more contagious and with a good mortality rate , it spread everywhere the world and forced us to quarantine in some countries , to wear face masks , wash our hands more frequently , ventilate spaces , etc . The mental map enters this process , I will give Amazon an example , due to the health crisis , its sales and that of all the technological giants , and home delivery companies , grew exponentially , their models thought ahead and When the crisis came , there was no major problem , but all those who were in the process could not get on the train , that is , they missed the opportunity and assumed the consequences .
Now I want to enter my internal mental map , I am a teacher , as you know the traditional educational systems , some good and others obsolete , are based on face - to - face , explaining topics , giving assignments or assignments and qualifying what the students did , one day for another , we learned of a pandemic . Asian countries were the first to want to face the crisis , later the
virus spread throughout Europe and the world , our lives would never be the same .
Perspective and Focus
They say that the worst crises bring the best opportunities , so I made a mental map , and reasoned points for and against this situation , now I would only see the students through the distance , and I would have to figure out how to get That they , together with me , learned , all of us in this health contingency , regardless of our profession , we changed our way of being and thinking , from the worst crisis in this century , the opportunity came for many of our students to learn to better manage the computer and not only for video games , that we all learned to use platforms such as Moodle , Classroom , Zoom , Google Meet , Discord , Coursera , that we learned to use word processors such as Word , Power Point , Excel , that is , from this crisis we learned many technological skills , But in the process of adaptation , our mind made various mental maps , structured ideas , points to learn and do , our mental maps are the pile r of our ideas .
Note : an apology if at any time it is not understood , or the spelling is wrong , I am not a native speaker of the English language .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22596 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Name : Jana Telfah Email : [email protected] Mobile : ( 820)913 - 3241x894
Design Thinking For Innovation
Challenge & Selection Jordan ’s economic growth and stability is strengthened by thriving entrepreneurial ecosystem focused on tech innovation and tech - based startups ( TBS ) . While past efforts have improved ecosystem dynamics and innovation input ; nonetheless , innovation outputs and socioeconomic impact remains marginal for many reasons , among which are inefficiencies , replication , lack of creativity , and low- quality pipeline .
Mid last year , UVA ( University of Bedfordshire ) in Jordan decided to contribute to this conversation and to the Jordanian tech ecosystem by establishing , a tech accelerator called ( The Belvedere Vodka ) . I was chosen as the Program Manager for this project , and my current challenge was to develop new models that would steer the university and other educational institutions towards more responsible and value- focused models of entrepreneurial support .
We started with Mind Mapping to obtain insightful inputs at that phase after collecting large data by meeting , interviewing experts in the ecosystem individually , and taking them around for a tour in the facility . This allowed us to look into different patterns and insights during our exploration for founding The Belvedere Vodka accelerator .
Additionally , Journey Mapping was also implemented by interviewing tech - startups , which allowed us to put ourselves in their shoes , and experience the whole entrepreneurial journey , lack of support and need other models are not covering .
Application & Insight We have bought our own large white board to layout all the data and the notes picked out from our meetings . We started clustering and linking all the good notes on the board , which led us into getting major insights and finding out the main reason why the overall economic impact of other models remains marginal , and Jordan ’s share of investments and successful exits remain low in comparison to inputs and the region . We believed this partly was due to :
1 . Inefficiencies in managing innovation input , high duplication , and low coordination among
ecosystem stakeholders .
2 . Ineffectiveness of tool based capacity - building programs . 3 . Lack of focus on quality and requisite know - how of developing investment - ready tech - based
startups .
Name : Jana Telfah Email : [email protected] Mobile : ( 820)913 - 3241x894
Here is a glimpse of our white board mapping :
Name : Jana Telfah Email : [email protected] Mobile : ( 820)913 - 3241x894
Therefore , we proposed a rethinking of current acceleration models to the University board members , by developing vertically focused , innovation - driven , hybrid models that are dynamic , relevant and effective in delivering high quality investable and scalable tech - based startups . This would in turn support job creation , adoption of 21st century skills and know - how , increase mobilization of risk capital , and improve Jordan ’s ranking in innovation & entrepreneurship .
Approach As previously mentioned , Mind and Journey Mapping were two successful design tools to be obtained by our team to access the “ What is ” phase for other models and the status of the startups in Jordan . Both tools helped us in getting insightful inputs and establishing solid criteria for the “ What If ” phase , which we are currently working on .
Therefore , the rational for future action for the model design stems from the below outcome three needs :
1 . Need to improve the quality and quantity of investment -ready companies within the Jordanian
tech innovation and ICT sectors .
2 . Need for novel and effective mechanisms , strategies and programs of incubation & acceleration
that significantly enhance investment - readiness and success of TBS .
3 . Need to seed and nurture the necessary mindset , skillset , and culture of innovation driven
entrepreneurship among Jordanian youth .
| EMAIL: [email protected], [email protected], [email protected]
ID_NUM:
NAME_STUDENT: Jana Telfah, Jana Telfah, Jana Telfah
PHONE_NUM: ( 820)913 - 3241x894, ( 820)913 - 3241x894, ( 820)913 - 3241x894
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Name : Jana Telfah Email : [email protected] Mobile : ( 820)913 - 3241x894
Design Thinking For Innovation
Challenge & Selection Jordan ’s economic growth and stability is strengthened by thriving entrepreneurial ecosystem focused on tech innovation and tech - based startups ( TBS ) . While past efforts have improved ecosystem dynamics and innovation input ; nonetheless , innovation outputs and socioeconomic impact remains marginal for many reasons , among which are inefficiencies , replication , lack of creativity , and low- quality pipeline .
Mid last year , UVA ( University of Bedfordshire ) in Jordan decided to contribute to this conversation and to the Jordanian tech ecosystem by establishing , a tech accelerator called ( The Belvedere Vodka ) . I was chosen as the Program Manager for this project , and my current challenge was to develop new models that would steer the university and other educational institutions towards more responsible and value- focused models of entrepreneurial support .
We started with Mind Mapping to obtain insightful inputs at that phase after collecting large data by meeting , interviewing experts in the ecosystem individually , and taking them around for a tour in the facility . This allowed us to look into different patterns and insights during our exploration for founding The Belvedere Vodka accelerator .
Additionally , Journey Mapping was also implemented by interviewing tech - startups , which allowed us to put ourselves in their shoes , and experience the whole entrepreneurial journey , lack of support and need other models are not covering .
Application & Insight We have bought our own large white board to layout all the data and the notes picked out from our meetings . We started clustering and linking all the good notes on the board , which led us into getting major insights and finding out the main reason why the overall economic impact of other models remains marginal , and Jordan ’s share of investments and successful exits remain low in comparison to inputs and the region . We believed this partly was due to :
1 . Inefficiencies in managing innovation input , high duplication , and low coordination among
ecosystem stakeholders .
2 . Ineffectiveness of tool based capacity - building programs . 3 . Lack of focus on quality and requisite know - how of developing investment - ready tech - based
startups .
Name : Jana Telfah Email : [email protected] Mobile : ( 820)913 - 3241x894
Here is a glimpse of our white board mapping :
Name : Jana Telfah Email : [email protected] Mobile : ( 820)913 - 3241x894
Therefore , we proposed a rethinking of current acceleration models to the University board members , by developing vertically focused , innovation - driven , hybrid models that are dynamic , relevant and effective in delivering high quality investable and scalable tech - based startups . This would in turn support job creation , adoption of 21st century skills and know - how , increase mobilization of risk capital , and improve Jordan ’s ranking in innovation & entrepreneurship .
Approach As previously mentioned , Mind and Journey Mapping were two successful design tools to be obtained by our team to access the “ What is ” phase for other models and the status of the startups in Jordan . Both tools helped us in getting insightful inputs and establishing solid criteria for the “ What If ” phase , which we are currently working on .
Therefore , the rational for future action for the model design stems from the below outcome three needs :
1 . Need to improve the quality and quantity of investment -ready companies within the Jordanian
tech innovation and ICT sectors .
2 . Need for novel and effective mechanisms , strategies and programs of incubation & acceleration
that significantly enhance investment - readiness and success of TBS .
3 . Need to seed and nurture the necessary mindset , skillset , and culture of innovation driven
entrepreneurship among Jordanian youth .
### Output: | {
"EMAIL": [
"[email protected]",
"[email protected]",
"[email protected]"
],
"ID_NUM": [],
"NAME_STUDENT": [
"Jana Telfah",
"Jana Telfah",
"Jana Telfah"
],
"PHONE_NUM": [
"( 820)913 - 3241x894",
"( 820)913 - 3241x894",
"( 820)913 - 3241x894"
],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6243 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualisation
Challenge & Selection : The challenge is to reduce the unbalance forces in the engine . This will reduce the vibrations as well as increase the fuel efficiency . This will also enhance the power output of engine . The reason to select this problem is need of fossil fuels for over a long time . Fuel efficient vehicles are necessary . Hence , new configuration of engine is necessary so that the vibrations will be reduced . Application : I have started creating the process chart for the design of new configuration . This will help me to eliminate the un - necessary steps and to add the important steps . I have decided to observe the existing configurations , read literature about them and study their characteristics . Many visual data are present in online and offline courses . I will divide the existing configurations based on the performance . This will give me an insight how to actually tackle the challenge . Insight & Approach : It is very important to understand the problem and the ways to tackle it . The graphics gives a better understanding of the unbalance forces . It ’s better to observe anything than to read it . This actually helped to find the root cause of the unbalance results . That is the unbalanced mass . Since I discovered major reason for my challenge using visualization tool , I will further use it next time in design thinking activities .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualisation
Challenge & Selection : The challenge is to reduce the unbalance forces in the engine . This will reduce the vibrations as well as increase the fuel efficiency . This will also enhance the power output of engine . The reason to select this problem is need of fossil fuels for over a long time . Fuel efficient vehicles are necessary . Hence , new configuration of engine is necessary so that the vibrations will be reduced . Application : I have started creating the process chart for the design of new configuration . This will help me to eliminate the un - necessary steps and to add the important steps . I have decided to observe the existing configurations , read literature about them and study their characteristics . Many visual data are present in online and offline courses . I will divide the existing configurations based on the performance . This will give me an insight how to actually tackle the challenge . Insight & Approach : It is very important to understand the problem and the ways to tackle it . The graphics gives a better understanding of the unbalance forces . It ’s better to observe anything than to read it . This actually helped to find the root cause of the unbalance results . That is the unbalanced mass . Since I discovered major reason for my challenge using visualization tool , I will further use it next time in design thinking activities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10970 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Before attempting to recognise and identify all possible solutions to a particular problem , I will utilise the method of Visualization or ( Visual Thinking ) to develop a common understanding of a scenario space among a group of stakeholders . Then , with our customers , who are government personnel trying to better their goal or the delivery of their services to the targeted customer , which might be Indian business agents or non - citizens , this strategy is frequently used . In the process of developing a scope and relationships between pieces , I 've also employed a straw man depiction of a signal domain with a series of questions or forms for generating ideas to allow a distinct group of holders to learn from others .
The procedure begins with the creation of a graph representing the situation domain . To create the necessary graph .
To gain a deeper understanding of nature , it is vital to rely on previously collected information . For example , as described in DeGray 's book , stakeholders can borrow the concept of front stage or back stage view from past collected data ( The Connected Company ) If the above - mentioned view does not work , the individual will build a new vision , either based on a high - level flow with distinct lanes for different holders , or based on a low - level flow with different lanes for different holders . After the session , the leader digitises each group 's hand - made poster as a symbol , as well as creating a shared viewpoint that incorporates both current and new ideas from the debate .
The graph provides a focal point for the dispersed group of holders to speak , allowing everyone to add their ideology and get insight into the fundamental reason of their stumbling block ..
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Before attempting to recognise and identify all possible solutions to a particular problem , I will utilise the method of Visualization or ( Visual Thinking ) to develop a common understanding of a scenario space among a group of stakeholders . Then , with our customers , who are government personnel trying to better their goal or the delivery of their services to the targeted customer , which might be Indian business agents or non - citizens , this strategy is frequently used . In the process of developing a scope and relationships between pieces , I 've also employed a straw man depiction of a signal domain with a series of questions or forms for generating ideas to allow a distinct group of holders to learn from others .
The procedure begins with the creation of a graph representing the situation domain . To create the necessary graph .
To gain a deeper understanding of nature , it is vital to rely on previously collected information . For example , as described in DeGray 's book , stakeholders can borrow the concept of front stage or back stage view from past collected data ( The Connected Company ) If the above - mentioned view does not work , the individual will build a new vision , either based on a high - level flow with distinct lanes for different holders , or based on a low - level flow with different lanes for different holders . After the session , the leader digitises each group 's hand - made poster as a symbol , as well as creating a shared viewpoint that incorporates both current and new ideas from the debate .
The graph provides a focal point for the dispersed group of holders to speak , allowing everyone to add their ideology and get insight into the fundamental reason of their stumbling block ..
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15992 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | I Just Wanna Pass
Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: I Just Wanna Pass
Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19519 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge My name is Karen Gonzalez . I am ICT Director of a school in South Africa . Some fifteen years ago I co- wrote some software to manage the internal venue bookings at our school . Being a software developer was and is still not part of my role at the school , but integrating technology into the curriculum and empowering staff and children to become responsible and capable adults in a technology rich world , certainly is . We developed the software because there was nothing commercially available at that stage that suited our needs and pocket . Another reason was that , in those early years , when we were trying to get staff to use technology to improve the learning and teaching experience , we reasoned that giving teachers ( and administrators ) tools to do their daily jobs would improve literacy and have positive educational spin offs . The software has lived on and is used extensively by an increasing number of people and for more than the original , quite simplistic , purpose . The software in function and form is very much end of life but the tool(s ) is so interwoven in the fabric of how we manage events , sports practices , and classroom activities that we simply ca n’t manage without it for any time at all . The software is buggy and is written in a language that is no longer supported . Our challenge is to seamlessly replace the software with something that will meet the new needs of the school , without disrupting daily activities , on a very tight budget and at the same time win the buy in of the various managers who will very likely need to change their process . The project scope includes the marketing departments and admin , grounds and teaching staff across our three campuses , each of whom are responsible for different and varying components within the current booking system model ; it particularly includes the academic staff who quickly and easily want to book venues ( including equipment and resources ) for sport and teaching , with minimal fuss and effort . The project is limited to internal resources ( i.e. budget and employee time ) and there is no official development team available . There is some in - house expertise with database and HTML knowledge but the constraints of time and the competing needs of other educational demands is a challenge . All systems in the school synchronise with active directory ( which means resources , venues and groups of people are seamlessly available for selection / contact ) and a challenge is to offer a similar feature in a replacement system . Not doing so would present overhead issues in terms of management . The IT team consists of the ICT Director , an ICT integrator , an ICT admin support person and the Computer Studies teacher . The IT team is tasked with rolling out a replacement solution virtually immediately as the current solution is causing frustrations . The school prioritises budget for educational endeavours and simply does n’t have budget to spend on an expensive commercial solution . The budget is very much capped ( non profit school ) and creativity is needed to deploy the most effective tools within the proportional amount available for software . Because of the urgency there is pressure to simply replace the current solution without a full investigation into what is actually needed and why .
Selection We decided to use the learning launch tool to deliver NOT a final product but a solution in the making . The design thinking process helped us understand expectations and needs . We chatted to staff and students and used forms to gain further insights . We observed how staff were using the current system and tried to journey map a wide variety of situations . We agreed as a team to put aside discussions about solutions in the early stages and simply gathered as much information as we could . What followed thereafter were some brainstorming sessions . The team invited a diverse range of staff to join in and dream about what would be ideal in terms of managing bookings and the brainstorming included , not only the booking itself but the event and after event activities too . We sorted and organized our findings and from that came up with some design criteria , basic functionality without which the staff would not be able to function . We also came up with a variety of other needs / wants / wow factors that our staff had not really spoken of but that we surmised were causing problems or frustrations or would perhaps add value . For example , when booking during an exam time , the squash courts should only be available after teaching hours from a noise perspective ; another insight was that the teaching day does n’t necessarily operate in typical calendar type time slots and staff may want a view of their timetable when trying to book a teaching venue , which they would think of for example as period 3 , rather 10.05 am . Another insight / assumption that emerged was that the different types of bookings could be differentiated . The ‘ booking type ’ was identified as one of a possible three types
1 . Teaching venue 2 . Sporting venue 3 . Pavilion , hall , theatre , chapel
The team then looked at free / inexpensive technology tools or solutions that could be adapted in creative ways to meet the criteria and decided to prototype solutions for each of the three types . We had closely observed the students and staff to uncover their unmet needs and used the learning launch tool to work as a team through iterative cycles of live experimentation ; prototyping to test our assumptions , discovering and learning from feedback , refining and relaunching the new prototype . We began experimenting with existing software – Wordpress ; Office 365 Cloud calendars and HTML as well as free web software ( and some paid demo software ) . We launched a number of different prototypes to quickly test whether what we thought the staff wanted would make a positive difference to how they worked . Application Our staff had a specific need ; they wanted to be able to book venues . Several design ideas met that need better than the current alternative because the process involved in booking one sort of venue was very different from the process involved in booking another sort . All sorts of ‘ Cloud ’ features offering anytime , anywhere access were also possible . Furthermore , existing controls were frustrating
for the staff and students ; lack of control in management for more ‘ public ’ venues was also an issue . Initially we focused on frustrations around booking the group venues in our resource centre . Students traditionally made the bookings via their teacher but had no way of seeing which rooms were available via the resource centre website , a place they would regularly visit to find research and other material . We wanted to test our assumption ( quickly and cheaply ) that students wanted to be able to book directly , in their current work space and that they would respect each others ’ access to a venue and not pre - book all venues in a way that excluded others from having a fair chance . Our resource director who was frustrated by the current system agreed to give this a ‘ go ’ . We committed as a team to six things
1 . Roll out a prototype within one week 2 . Choose a particularly difficult student year group as they would push the boundaries and be
hard task masters
3 . Focus on the assumptions of needs / wants 4 . Question our own bias 5 . Listen to feedback 6 . Adapt , refine and redeploy as we worked
We met every day as a team for an hour to share our progress and review where we were at . We built a web interface that made use of existing Office 365 calendars that we could overlay with the school timetable and other features . There were buttons on the page that did n’t yet do what was ultimately intended but gave the students and staff sufficient feedback . Feedback was immediate ( a comment button on the page ) , coupled with lots of interaction with the students and staff . Our first few iterations of the prototype were very much work in progress but felt real . Then team observed how the staff and students engaged with the software and were easily and quickly able to test the assumptions about where responsibility could lie , where to host the solution and how the features and screen should be arranged to best accommodate the requirements . The team also spoke to boys and staff to find out if
1 . Their needs had been met 2 . They were ‘ wowed ’ 3 . What problems they could anticipate i.e. what could the pitfalls be ( and boy did the students
come up with some curved balls ! )
In this way , the team were able to quickly and iteratively roll out and test alternative suggestions / improvements and adapt the solution on the fly . The outcome has exceeded expectations and work will follow on tackling the other booking types in a similar way . Insights Involving the staff and students in the design of a new system had three positive spin offs . Staff and students
1 . were accommodating of mistakes and less frustrated with the current booking issues 2 . made good ( and bad ) suggestions and those not accommodated are recorded for future
releases
3 . have taken ownership of the process and collaborate to make it work
The IT team had felt responsible for the existing software issues but had been powerless to resolve them . Through the design process they better understood the staff and students ’ needs and were more patient with human errors in the existing system , which will continues to operate in parallel until all the features have been met in the new solution . The team used data from feedback to resolve conflicts and get buy in a democratic way . There certainly were challenges and frustrations . Real effort needed to go in to make sure that people felt that they had been heard . The speed of deployment was positive . Immediate feedback was hugely rewarding and in a ‘ live ’ test even criticism felt constructive and was well received . The team were unanimous in preferring to know virtually immediately whether they were going down the right road in terms of meeting needs . The diversity of the group , who do n’t normally collaborate in this sort of way , added huge value . The management overhead on staff was reduced and the students were given a new responsibility within a safe space . Approach Having identified our assumptions the iterative learning launch cycle tested these assumptions in a far more satisfactory way than the traditional approach of delivering a solution that may / may not meet expectations . The below illustration attempts to describe the somewhat linear and limited approach to a problem versus the more chaotic but yet more effective design thinking approach . We are presently modelling design thinking principles in our planning for other component to resource management and other projects . An illustration of old approach vs New Approach
We intend to do formal training with our staff and with our students . It is so important that the students we teach are not afraid to fail and that we create a space where failure is not seen negatively but as a chance to learn and grow .
| EMAIL:
ID_NUM:
NAME_STUDENT: Karen Gonzalez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge My name is Karen Gonzalez . I am ICT Director of a school in South Africa . Some fifteen years ago I co- wrote some software to manage the internal venue bookings at our school . Being a software developer was and is still not part of my role at the school , but integrating technology into the curriculum and empowering staff and children to become responsible and capable adults in a technology rich world , certainly is . We developed the software because there was nothing commercially available at that stage that suited our needs and pocket . Another reason was that , in those early years , when we were trying to get staff to use technology to improve the learning and teaching experience , we reasoned that giving teachers ( and administrators ) tools to do their daily jobs would improve literacy and have positive educational spin offs . The software has lived on and is used extensively by an increasing number of people and for more than the original , quite simplistic , purpose . The software in function and form is very much end of life but the tool(s ) is so interwoven in the fabric of how we manage events , sports practices , and classroom activities that we simply ca n’t manage without it for any time at all . The software is buggy and is written in a language that is no longer supported . Our challenge is to seamlessly replace the software with something that will meet the new needs of the school , without disrupting daily activities , on a very tight budget and at the same time win the buy in of the various managers who will very likely need to change their process . The project scope includes the marketing departments and admin , grounds and teaching staff across our three campuses , each of whom are responsible for different and varying components within the current booking system model ; it particularly includes the academic staff who quickly and easily want to book venues ( including equipment and resources ) for sport and teaching , with minimal fuss and effort . The project is limited to internal resources ( i.e. budget and employee time ) and there is no official development team available . There is some in - house expertise with database and HTML knowledge but the constraints of time and the competing needs of other educational demands is a challenge . All systems in the school synchronise with active directory ( which means resources , venues and groups of people are seamlessly available for selection / contact ) and a challenge is to offer a similar feature in a replacement system . Not doing so would present overhead issues in terms of management . The IT team consists of the ICT Director , an ICT integrator , an ICT admin support person and the Computer Studies teacher . The IT team is tasked with rolling out a replacement solution virtually immediately as the current solution is causing frustrations . The school prioritises budget for educational endeavours and simply does n’t have budget to spend on an expensive commercial solution . The budget is very much capped ( non profit school ) and creativity is needed to deploy the most effective tools within the proportional amount available for software . Because of the urgency there is pressure to simply replace the current solution without a full investigation into what is actually needed and why .
Selection We decided to use the learning launch tool to deliver NOT a final product but a solution in the making . The design thinking process helped us understand expectations and needs . We chatted to staff and students and used forms to gain further insights . We observed how staff were using the current system and tried to journey map a wide variety of situations . We agreed as a team to put aside discussions about solutions in the early stages and simply gathered as much information as we could . What followed thereafter were some brainstorming sessions . The team invited a diverse range of staff to join in and dream about what would be ideal in terms of managing bookings and the brainstorming included , not only the booking itself but the event and after event activities too . We sorted and organized our findings and from that came up with some design criteria , basic functionality without which the staff would not be able to function . We also came up with a variety of other needs / wants / wow factors that our staff had not really spoken of but that we surmised were causing problems or frustrations or would perhaps add value . For example , when booking during an exam time , the squash courts should only be available after teaching hours from a noise perspective ; another insight was that the teaching day does n’t necessarily operate in typical calendar type time slots and staff may want a view of their timetable when trying to book a teaching venue , which they would think of for example as period 3 , rather 10.05 am . Another insight / assumption that emerged was that the different types of bookings could be differentiated . The ‘ booking type ’ was identified as one of a possible three types
1 . Teaching venue 2 . Sporting venue 3 . Pavilion , hall , theatre , chapel
The team then looked at free / inexpensive technology tools or solutions that could be adapted in creative ways to meet the criteria and decided to prototype solutions for each of the three types . We had closely observed the students and staff to uncover their unmet needs and used the learning launch tool to work as a team through iterative cycles of live experimentation ; prototyping to test our assumptions , discovering and learning from feedback , refining and relaunching the new prototype . We began experimenting with existing software – Wordpress ; Office 365 Cloud calendars and HTML as well as free web software ( and some paid demo software ) . We launched a number of different prototypes to quickly test whether what we thought the staff wanted would make a positive difference to how they worked . Application Our staff had a specific need ; they wanted to be able to book venues . Several design ideas met that need better than the current alternative because the process involved in booking one sort of venue was very different from the process involved in booking another sort . All sorts of ‘ Cloud ’ features offering anytime , anywhere access were also possible . Furthermore , existing controls were frustrating
for the staff and students ; lack of control in management for more ‘ public ’ venues was also an issue . Initially we focused on frustrations around booking the group venues in our resource centre . Students traditionally made the bookings via their teacher but had no way of seeing which rooms were available via the resource centre website , a place they would regularly visit to find research and other material . We wanted to test our assumption ( quickly and cheaply ) that students wanted to be able to book directly , in their current work space and that they would respect each others ’ access to a venue and not pre - book all venues in a way that excluded others from having a fair chance . Our resource director who was frustrated by the current system agreed to give this a ‘ go ’ . We committed as a team to six things
1 . Roll out a prototype within one week 2 . Choose a particularly difficult student year group as they would push the boundaries and be
hard task masters
3 . Focus on the assumptions of needs / wants 4 . Question our own bias 5 . Listen to feedback 6 . Adapt , refine and redeploy as we worked
We met every day as a team for an hour to share our progress and review where we were at . We built a web interface that made use of existing Office 365 calendars that we could overlay with the school timetable and other features . There were buttons on the page that did n’t yet do what was ultimately intended but gave the students and staff sufficient feedback . Feedback was immediate ( a comment button on the page ) , coupled with lots of interaction with the students and staff . Our first few iterations of the prototype were very much work in progress but felt real . Then team observed how the staff and students engaged with the software and were easily and quickly able to test the assumptions about where responsibility could lie , where to host the solution and how the features and screen should be arranged to best accommodate the requirements . The team also spoke to boys and staff to find out if
1 . Their needs had been met 2 . They were ‘ wowed ’ 3 . What problems they could anticipate i.e. what could the pitfalls be ( and boy did the students
come up with some curved balls ! )
In this way , the team were able to quickly and iteratively roll out and test alternative suggestions / improvements and adapt the solution on the fly . The outcome has exceeded expectations and work will follow on tackling the other booking types in a similar way . Insights Involving the staff and students in the design of a new system had three positive spin offs . Staff and students
1 . were accommodating of mistakes and less frustrated with the current booking issues 2 . made good ( and bad ) suggestions and those not accommodated are recorded for future
releases
3 . have taken ownership of the process and collaborate to make it work
The IT team had felt responsible for the existing software issues but had been powerless to resolve them . Through the design process they better understood the staff and students ’ needs and were more patient with human errors in the existing system , which will continues to operate in parallel until all the features have been met in the new solution . The team used data from feedback to resolve conflicts and get buy in a democratic way . There certainly were challenges and frustrations . Real effort needed to go in to make sure that people felt that they had been heard . The speed of deployment was positive . Immediate feedback was hugely rewarding and in a ‘ live ’ test even criticism felt constructive and was well received . The team were unanimous in preferring to know virtually immediately whether they were going down the right road in terms of meeting needs . The diversity of the group , who do n’t normally collaborate in this sort of way , added huge value . The management overhead on staff was reduced and the students were given a new responsibility within a safe space . Approach Having identified our assumptions the iterative learning launch cycle tested these assumptions in a far more satisfactory way than the traditional approach of delivering a solution that may / may not meet expectations . The below illustration attempts to describe the somewhat linear and limited approach to a problem versus the more chaotic but yet more effective design thinking approach . We are presently modelling design thinking principles in our planning for other component to resource management and other projects . An illustration of old approach vs New Approach
We intend to do formal training with our staff and with our students . It is so important that the students we teach are not afraid to fail and that we create a space where failure is not seen negatively but as a chance to learn and grow .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Karen Gonzalez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6595 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch Tool
Challenge
I work for a consultancy firm and my challenge is to create a dashboard that provides a clean , visual and objective look of the company results . The dashboard must have some KPIs and I can use 2 trainees to build it . The creation is limited to internal resources ( employee time ) . The biggest challenge is to deliver with minimum corrections in just 3 work days . Me and my team will focus on talking to the key stakeholders to understand what they consider critical information for the dashboard and the way they prefer to visualize it .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea ( product or service ) and prototype . The base of the Learning Lunch Tool is to test the initial assumptions with the key customers / stakeholders and learn from them , building your product or service with more accuracy than if you just do it by yourself .
Application
For our first learning launch , we focused on the structure / execution of our dashboard . In particular , we wanted to see if we could structure our KPIs and key information in an agile way by interviewing the dashboard stakeholders . Our team went through a 12 hours interview with 10 partners and senior managers to understand the way they think . Next , we went through another 12 hours day to build the best dashboard as we can . Than we half the last day presenting to the CEO and hearing his points of correction , and the other half day we use to finish the dashboard and deliver then to the other stakeholders through a meeting that all of then were invited .
Insight
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our dashboard . Our actual results were slightly different from what we anticipated : the way the stakeholders need the information was more graphically than what we expected and the team needed to do adjustments because of this . Moving forward , our team will review this insight and incorporate it into future launch designs .
Approach
Given that our team has never gone through design thinking activities / tools , but study the concept of agile methodologies , the learning launch was the appropriate tool for us to use in this case . As previously mentioned , our team needs to create a dashboard that show the results of the company in a clean , easy and objective way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch Tool
Challenge
I work for a consultancy firm and my challenge is to create a dashboard that provides a clean , visual and objective look of the company results . The dashboard must have some KPIs and I can use 2 trainees to build it . The creation is limited to internal resources ( employee time ) . The biggest challenge is to deliver with minimum corrections in just 3 work days . Me and my team will focus on talking to the key stakeholders to understand what they consider critical information for the dashboard and the way they prefer to visualize it .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea ( product or service ) and prototype . The base of the Learning Lunch Tool is to test the initial assumptions with the key customers / stakeholders and learn from them , building your product or service with more accuracy than if you just do it by yourself .
Application
For our first learning launch , we focused on the structure / execution of our dashboard . In particular , we wanted to see if we could structure our KPIs and key information in an agile way by interviewing the dashboard stakeholders . Our team went through a 12 hours interview with 10 partners and senior managers to understand the way they think . Next , we went through another 12 hours day to build the best dashboard as we can . Than we half the last day presenting to the CEO and hearing his points of correction , and the other half day we use to finish the dashboard and deliver then to the other stakeholders through a meeting that all of then were invited .
Insight
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our dashboard . Our actual results were slightly different from what we anticipated : the way the stakeholders need the information was more graphically than what we expected and the team needed to do adjustments because of this . Moving forward , our team will review this insight and incorporate it into future launch designs .
Approach
Given that our team has never gone through design thinking activities / tools , but study the concept of agile methodologies , the learning launch was the appropriate tool for us to use in this case . As previously mentioned , our team needs to create a dashboard that show the results of the company in a clean , easy and objective way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15180 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Visualisation
Challenge and Selection
Big Data new technologies are able to handle big amounts of data with the goal of obtaining new knowledge
that facilitates the decision - making . However , this process that starts from data to obtain information and , from here , to achieve knowledge , is not only focused on the treatment of the data , but that all this has no value if they can not be displayed in the right way so that the user understands what is being shown and not be overwhelmed by complex and difficult to understand visualizations .
This paper analyses , therefore , what are the current visualization tools explaining , first , which are the current techniques of visualization , focused mainly on static representations of the information . Next , we analyze the main problems and challenges in the field of data visualization , where we have examined the main tools of the market describing four basic points : data loading , visualization of this same data , advantages and disadvantages from the users ’ perspective . Once the main problems with which data visualization have been studied , where information loss is a crucial point , the direction of the market and how the 3D tools can be used to obtain a new knowledge that the 2D visualization techniques are not able to display , is analyzed . The article finishes by commenting on the advantages and disadvantages of data representation in three dimensions
Application
Visualization is any strategy for making pictures , graphs , or activities to impart a message . Visualization through visual symbolism has been a successful method to convey both dynamic and solid thoughts since the beginning of humankind . Models from history incorporate cavern artworks , Egyptian symbolic representations , Greek geometry , and Leonardo da Vinci 's progressive strategies for specialized drawing for designing and logical purposes . Visualization is a type of articulation that makes the information , data , and information obvious . Visualization basically applied in the circumstance that s content
Human - computer interaction is actually the interaction of the user and the product designer . It is difficult for people to keep patient for the product . Advanced technology , the technology itself is difficult to directly enjoy people 's lives and must rely on a medium . The visualization plays a role of making communication between people and computers simple . The role of pleasure people . Of course , for the interface of the control . On the one hand , it needs mature technology for background support , on the other hand , it needs the designer understand user 's psychological demands , thinking and visual habits . While the acquisition of visual information is more intuitive and important . Because when people using the product . The first thing comes to their mind is " what they see " , following by " what to do " , " how to do " . Knowledge engineering believes that visual information consists of three parts : shape , colour , etc .
I used an approach of preparing a visually representative data on my college work where the students are supposed to give feedback based on the teaching materials provided to them . For this activity , I would divide the students into 6 - 7 groups based on their specialization and topic of interest . All of the visual data is made using simple tools so that it would be easier to understand for the students . I gave them 2 - 3 questions such as 1 ) Are you satisfied with the faculties teaching method ? 2 ) Are you able to understand their line of communication ? 3 ) Is the study text provided by the college beneficial ?
Then I had each group to report out their answer to these questions . And after the session , I looked on the reviews and digitised the posters of each group as an element , this helped to create a view which provided new insights and better explanation or understanding of the poster . Along with this , I created a revised graphic poster mentioning the students problem and also few suggestions to minimize it .
Insight and Approach
What I have learned from this is that it is undeniable that the information stored in the language and code is more accurate and abundant , but the acquisition of such information requires time - consuming and labour intensive training to be realized . The graphic symbol , this way of communication is more intuitive , more general and universal . It relies on people 's thinking activity from specific things , generates relevant thinking and mixes into the subjective judgment , which only needs people to use the daily natural skills . Based on direct experience in life and part of the indirect experience to understand . This approach greatly reduces the gap of different age , different nationalities and different ethnicities of cognitive impairment and memory burden , improve work efficiency . Even people use different language , they can also understand the function of some button . Using the microphone icon as an example , we can directly understand that it is a call function . For a small book with a phone , we can understand through the daily experience that it is the address book . When people using the image perception and image thinking , the efficiency of information transmission is greatly improved .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Visualisation
Challenge and Selection
Big Data new technologies are able to handle big amounts of data with the goal of obtaining new knowledge
that facilitates the decision - making . However , this process that starts from data to obtain information and , from here , to achieve knowledge , is not only focused on the treatment of the data , but that all this has no value if they can not be displayed in the right way so that the user understands what is being shown and not be overwhelmed by complex and difficult to understand visualizations .
This paper analyses , therefore , what are the current visualization tools explaining , first , which are the current techniques of visualization , focused mainly on static representations of the information . Next , we analyze the main problems and challenges in the field of data visualization , where we have examined the main tools of the market describing four basic points : data loading , visualization of this same data , advantages and disadvantages from the users ’ perspective . Once the main problems with which data visualization have been studied , where information loss is a crucial point , the direction of the market and how the 3D tools can be used to obtain a new knowledge that the 2D visualization techniques are not able to display , is analyzed . The article finishes by commenting on the advantages and disadvantages of data representation in three dimensions
Application
Visualization is any strategy for making pictures , graphs , or activities to impart a message . Visualization through visual symbolism has been a successful method to convey both dynamic and solid thoughts since the beginning of humankind . Models from history incorporate cavern artworks , Egyptian symbolic representations , Greek geometry , and Leonardo da Vinci 's progressive strategies for specialized drawing for designing and logical purposes . Visualization is a type of articulation that makes the information , data , and information obvious . Visualization basically applied in the circumstance that s content
Human - computer interaction is actually the interaction of the user and the product designer . It is difficult for people to keep patient for the product . Advanced technology , the technology itself is difficult to directly enjoy people 's lives and must rely on a medium . The visualization plays a role of making communication between people and computers simple . The role of pleasure people . Of course , for the interface of the control . On the one hand , it needs mature technology for background support , on the other hand , it needs the designer understand user 's psychological demands , thinking and visual habits . While the acquisition of visual information is more intuitive and important . Because when people using the product . The first thing comes to their mind is " what they see " , following by " what to do " , " how to do " . Knowledge engineering believes that visual information consists of three parts : shape , colour , etc .
I used an approach of preparing a visually representative data on my college work where the students are supposed to give feedback based on the teaching materials provided to them . For this activity , I would divide the students into 6 - 7 groups based on their specialization and topic of interest . All of the visual data is made using simple tools so that it would be easier to understand for the students . I gave them 2 - 3 questions such as 1 ) Are you satisfied with the faculties teaching method ? 2 ) Are you able to understand their line of communication ? 3 ) Is the study text provided by the college beneficial ?
Then I had each group to report out their answer to these questions . And after the session , I looked on the reviews and digitised the posters of each group as an element , this helped to create a view which provided new insights and better explanation or understanding of the poster . Along with this , I created a revised graphic poster mentioning the students problem and also few suggestions to minimize it .
Insight and Approach
What I have learned from this is that it is undeniable that the information stored in the language and code is more accurate and abundant , but the acquisition of such information requires time - consuming and labour intensive training to be realized . The graphic symbol , this way of communication is more intuitive , more general and universal . It relies on people 's thinking activity from specific things , generates relevant thinking and mixes into the subjective judgment , which only needs people to use the daily natural skills . Based on direct experience in life and part of the indirect experience to understand . This approach greatly reduces the gap of different age , different nationalities and different ethnicities of cognitive impairment and memory burden , improve work efficiency . Even people use different language , they can also understand the function of some button . Using the microphone icon as an example , we can directly understand that it is a call function . For a small book with a phone , we can understand through the daily experience that it is the address book . When people using the image perception and image thinking , the efficiency of information transmission is greatly improved .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19664 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection on Visualization
Challenge .
I ’m not in the business world , I teach Microbiology at a university level . For this challenge I prefered to tackle a personal but popular problem these days : how to cope with homeschooling and homeoffice in this so long quarantine . As so many families in the world , we have already tried several ways of daily routine organization , but with no much positive results . It seemed to me a perfect problem for which a creative solution was needed and suitable for the Design Thinking approach .
Selection .
Visualization , as stated in the recomended reading , is a “ meta ” tool that potentiate “ right brain ” thinking in the process of identifying , organizing , and communicating , thus simplifying team collaboration . It also is a spontaneous way we , my husband and I , use when we try to organize our thougths .
In spite of that Visualization can be achieved in several forms and with a variety of materials , we usually make basic scketches on a blank paper .
Application .
As a start , we defined a new question . A broader one . Instead of focusing on homeschooling and homeoffice , we looked for healthier and happier family routines , that could enable a better organization .
We draw our family in the center of the page and sourrounded it with graphs of different tasks to be accomplished through the day , organized by categories . We realized how much time they usually take and contrast with how much we would like them to take . We also could see how different tasks and routines were related .
Insight .
After Visualization with a broader question , we could gain insight on different issues that can inadvertingly impact on our organization , even at emotional levels . For example , nutrition and fitness , as well as caring for shared rest breaks , can affect productivity . We also found tasks that could be accomplished temporarily in a different manner with less effort , to save time and energy for the now more demanding duties . Moreover , strengths and weaknesses also became apparent .
As a result we identified several change opportunities that could have been missed with a different approach or a narrower question .
Approach .
Ways and materials for Visualization depends strongly on the problem to be solve , the people applying it , and the design proccess step . Anyway , given the success of the tool in visualizing possible improvements , I would n’t make too many modifications .
On the other hand , I would apply this kind of approach very early in any proccess , instead of after several months of quarantine ...
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection on Visualization
Challenge .
I ’m not in the business world , I teach Microbiology at a university level . For this challenge I prefered to tackle a personal but popular problem these days : how to cope with homeschooling and homeoffice in this so long quarantine . As so many families in the world , we have already tried several ways of daily routine organization , but with no much positive results . It seemed to me a perfect problem for which a creative solution was needed and suitable for the Design Thinking approach .
Selection .
Visualization , as stated in the recomended reading , is a “ meta ” tool that potentiate “ right brain ” thinking in the process of identifying , organizing , and communicating , thus simplifying team collaboration . It also is a spontaneous way we , my husband and I , use when we try to organize our thougths .
In spite of that Visualization can be achieved in several forms and with a variety of materials , we usually make basic scketches on a blank paper .
Application .
As a start , we defined a new question . A broader one . Instead of focusing on homeschooling and homeoffice , we looked for healthier and happier family routines , that could enable a better organization .
We draw our family in the center of the page and sourrounded it with graphs of different tasks to be accomplished through the day , organized by categories . We realized how much time they usually take and contrast with how much we would like them to take . We also could see how different tasks and routines were related .
Insight .
After Visualization with a broader question , we could gain insight on different issues that can inadvertingly impact on our organization , even at emotional levels . For example , nutrition and fitness , as well as caring for shared rest breaks , can affect productivity . We also found tasks that could be accomplished temporarily in a different manner with less effort , to save time and energy for the now more demanding duties . Moreover , strengths and weaknesses also became apparent .
As a result we identified several change opportunities that could have been missed with a different approach or a narrower question .
Approach .
Ways and materials for Visualization depends strongly on the problem to be solve , the people applying it , and the design proccess step . Anyway , given the success of the tool in visualizing possible improvements , I would n’t make too many modifications .
On the other hand , I would apply this kind of approach very early in any proccess , instead of after several months of quarantine ...
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21471 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment
Challenge Heading IT in an Automobile manufacturing company , my challenge is to make digital processes easily understandable to business users . Most of my colleagues deal with objects in the physical world , and easily understand “ visual ” things . Digital processes and systems are not “ visually seen ” in that sense , and therefore , it becomes difficult for them to understand what is being discussed . We are in the midst of relooking at our core business processes , and it is imperative that all stakeholders have the same understanding of what is being discussed . We intend to use Digital Technologies to the maximum , and ensure that we are able to derive value out of our Digital initiatives . Selection We use the Visualization and mind - mapping techniques extensively . For the purpose of this assignment , I will focus on Visualization technique that we use to identify weaknesses and problems in the current way of doing things ( current processes ) , and also drive discussions and agreements on the problem itself – a common understanding of the “ real ” issue that needs to be addressed . All processes and working procedures are extensively documented in the organization , but are in written form . This makes it very difficult for anyone to get a complete picture of the process , and is also subject to different interpretations due to limitations of the written language . We then started depicting all the processes in visual form , which made it easier for anyone to get a good sense of the entire processes . Initially , we were using freehand and powerpoint tools to draw them , but we soon realized that these tools were not useful beyond a point . We then moved to Visio , which served well for sometime and we were able to communicate effectively . Currently , we are experimenting with some process modelling tools that allow us to quickly depict processes in an easy - to - understand , visual format complete with process flows , actors , business logic and desired outputs . Application I still remember the early days when together with folks from the production shop floor , we were discussing on how to reduce defects on the shop floor , and there was a lot of discussion going on about how things were functioning on the floor . One of my team members then stood up and started drawing the processes from beginning to end . It was fascinating to see how it started with only 4 - 5 big blocks , but soon , as people started relating to each “ block ” , more and more details emerged , and at the end of the 4 - hour session , the entire board was filled up ! It also turned out that nobody from amongst the participants actually knew the full process . At the end of it , everybody appreciated the process and adopted the methodology willingly .
It is now being accepted as the “ standard ” way of designing processes in our organization , and we are continuing to improve our ability to make processes simple , easy to understand , and more importantly , depict accurately what is happening in real life . We are also looking at standardizing the tools we use to draw and depict processes . Insight This course has helped me to sharpen the way we ask questions and gather data that we need to draw the “ what - is ” and “ what - if ” scenarios . The story of George and Geoff helped me use this understanding and become better at eliciting information and understanding the unmet needs of the customers . What we also lacked was a method to evaluate options in the “ what works ” and “ what wows ” steps . This was because we could not get around to defining the criteria on which to evaluate them . This course has helped me to understand better the “ what - if ” stage of the design process , and has helped me to come up with an idea to better specify the “ design criteria ” that would need to be met for it to be considered the best option ( what wows and what works ! ) . Approach I tried out my new learnings about two weeks back , and I got some good results . In customer - facing processes where most of the “ value ” is created in the digital medium , we have been fairly successful . However , in core “ manufacturing ” or “ logistics ” processes , where value is created more in the physical world , we have found limited success in designing robust digitized processes . Maybe it is just a matter of time till we become better at using all components of the Design thinking processes .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment
Challenge Heading IT in an Automobile manufacturing company , my challenge is to make digital processes easily understandable to business users . Most of my colleagues deal with objects in the physical world , and easily understand “ visual ” things . Digital processes and systems are not “ visually seen ” in that sense , and therefore , it becomes difficult for them to understand what is being discussed . We are in the midst of relooking at our core business processes , and it is imperative that all stakeholders have the same understanding of what is being discussed . We intend to use Digital Technologies to the maximum , and ensure that we are able to derive value out of our Digital initiatives . Selection We use the Visualization and mind - mapping techniques extensively . For the purpose of this assignment , I will focus on Visualization technique that we use to identify weaknesses and problems in the current way of doing things ( current processes ) , and also drive discussions and agreements on the problem itself – a common understanding of the “ real ” issue that needs to be addressed . All processes and working procedures are extensively documented in the organization , but are in written form . This makes it very difficult for anyone to get a complete picture of the process , and is also subject to different interpretations due to limitations of the written language . We then started depicting all the processes in visual form , which made it easier for anyone to get a good sense of the entire processes . Initially , we were using freehand and powerpoint tools to draw them , but we soon realized that these tools were not useful beyond a point . We then moved to Visio , which served well for sometime and we were able to communicate effectively . Currently , we are experimenting with some process modelling tools that allow us to quickly depict processes in an easy - to - understand , visual format complete with process flows , actors , business logic and desired outputs . Application I still remember the early days when together with folks from the production shop floor , we were discussing on how to reduce defects on the shop floor , and there was a lot of discussion going on about how things were functioning on the floor . One of my team members then stood up and started drawing the processes from beginning to end . It was fascinating to see how it started with only 4 - 5 big blocks , but soon , as people started relating to each “ block ” , more and more details emerged , and at the end of the 4 - hour session , the entire board was filled up ! It also turned out that nobody from amongst the participants actually knew the full process . At the end of it , everybody appreciated the process and adopted the methodology willingly .
It is now being accepted as the “ standard ” way of designing processes in our organization , and we are continuing to improve our ability to make processes simple , easy to understand , and more importantly , depict accurately what is happening in real life . We are also looking at standardizing the tools we use to draw and depict processes . Insight This course has helped me to sharpen the way we ask questions and gather data that we need to draw the “ what - is ” and “ what - if ” scenarios . The story of George and Geoff helped me use this understanding and become better at eliciting information and understanding the unmet needs of the customers . What we also lacked was a method to evaluate options in the “ what works ” and “ what wows ” steps . This was because we could not get around to defining the criteria on which to evaluate them . This course has helped me to understand better the “ what - if ” stage of the design process , and has helped me to come up with an idea to better specify the “ design criteria ” that would need to be met for it to be considered the best option ( what wows and what works ! ) . Approach I tried out my new learnings about two weeks back , and I got some good results . In customer - facing processes where most of the “ value ” is created in the digital medium , we have been fairly successful . However , in core “ manufacturing ” or “ logistics ” processes , where value is created more in the physical world , we have found limited success in designing robust digitized processes . Maybe it is just a matter of time till we become better at using all components of the Design thinking processes .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19191 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORY TELLING
CHALLENGE AND SELECTION
I am super passionate about what I do in the world which is selling of banks products to Corporate
organizations and convincing them we are the institution of choice in service delivery and ultimately
superior returns . Telling business and marketing stories is a thing of pride for me as it helps me in
convincing and driving new business developments . Many times I recite how best to deliver my stories
to convince a prospect and in turn convert them into full fledged customers of my bank ,
APPLICATIONS
In delivering my stories , I consider a lot of factors that guarantees an almost successful outcome in my several years of experience . Some of these factors includes :
a. Solving a Problem : This usually could range from the basic needs to the more personal
issues and complicated corporate needs of the customers . Having ready made answers to their needs and questions instills a level of desire .
b. Being Personal : In storytelling , getting personal when delivering your lines helps
communicate trust and confidence which translates to successful marketing .
c. Be Authentic : This simply means communicating the truth in the most effective manner .
Being caught in a lie never ends well and is a terrible way to start a relationship .
d. Have a Desired Outcome : This means knowing what the endgame of your conversation is .
Might even realize you do not have to complete your story most especially when the desired outcome has been achieved .
INSIGHT AND APPROACH
With several years of experience in using this tool ( Story Telling ) . I can say with certainty that it is very effective in the Business development field as it communicates effectively and also requires direct feedback .
This feedback in turn determines the effectiveness of the tool and also helps in reflecting on how best to improve on the skill .
Story telling can always be improved upon but is a guaranteed a high probability of success once mastered .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORY TELLING
CHALLENGE AND SELECTION
I am super passionate about what I do in the world which is selling of banks products to Corporate
organizations and convincing them we are the institution of choice in service delivery and ultimately
superior returns . Telling business and marketing stories is a thing of pride for me as it helps me in
convincing and driving new business developments . Many times I recite how best to deliver my stories
to convince a prospect and in turn convert them into full fledged customers of my bank ,
APPLICATIONS
In delivering my stories , I consider a lot of factors that guarantees an almost successful outcome in my several years of experience . Some of these factors includes :
a. Solving a Problem : This usually could range from the basic needs to the more personal
issues and complicated corporate needs of the customers . Having ready made answers to their needs and questions instills a level of desire .
b. Being Personal : In storytelling , getting personal when delivering your lines helps
communicate trust and confidence which translates to successful marketing .
c. Be Authentic : This simply means communicating the truth in the most effective manner .
Being caught in a lie never ends well and is a terrible way to start a relationship .
d. Have a Desired Outcome : This means knowing what the endgame of your conversation is .
Might even realize you do not have to complete your story most especially when the desired outcome has been achieved .
INSIGHT AND APPROACH
With several years of experience in using this tool ( Story Telling ) . I can say with certainty that it is very effective in the Business development field as it communicates effectively and also requires direct feedback .
This feedback in turn determines the effectiveness of the tool and also helps in reflecting on how best to improve on the skill .
Story telling can always be improved upon but is a guaranteed a high probability of success once mastered .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9490 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders , before attempting to identify and define possible solutions to the problem . The problem is the missing execution certificates of the contract execution in the pre - sales repository , reducing the participation of the Company on new deals . I use this approach with our internal customer and some internal providers in order to define a strategy to be applied . Application : I start the process by creating a mind map graphic of the problem . During the meetings the group refines the assumptions and removes some non useful paradigms . It aims to build a new vision of the process and what kind of tools should be designed in order to support the new process model . The project team had the goal to produce solutions to solve the problem , but using familiar concepts to reduce customer aversion during the implementation phase . The Mind Map tool presented in the video gave some guidelines and support for its utilization to solve the question “ what if ? ” . Removing some block coming from the old paradigm . We can see a pathway and define a new business environment composed by : clear and feasible goals , the new process model fully connected to the goals , a new system platform based on BI and available to the users and the practitioners ( new role created ) , a set of standards to be used in the process , available in a new portal and with training associated material . We defined during the discussion supported by Mind Map , a new governance process , that encompasses a forecast process & results monitoring . In addition to an executive meeting with the participation of our President . Insight & Approach The use of visualization with the group connected us with the problem that gave us an opportunity to build an enriched shared vision , where the participants of the process had a moment to see the problem and the solution in the same layer and a pathway for the execution . We received good feedbacks from the stakeholders , during the project plan as well as the participants on the forecast and the training sessions . After each shared vision meeting when the group revised and made some adjustments , we produced a new version of the material and sent it to the members in order to evaluate the achieved results . This material was sent to the members in order to produced other contribution
to be used in the next meeting . If any special point is identified during this timeframe , the member can send it for the project team . After the evaluation , an e - mail with proposed enhancements to the next meeting was sent for all participants . With this process we kept valuable insights .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders , before attempting to identify and define possible solutions to the problem . The problem is the missing execution certificates of the contract execution in the pre - sales repository , reducing the participation of the Company on new deals . I use this approach with our internal customer and some internal providers in order to define a strategy to be applied . Application : I start the process by creating a mind map graphic of the problem . During the meetings the group refines the assumptions and removes some non useful paradigms . It aims to build a new vision of the process and what kind of tools should be designed in order to support the new process model . The project team had the goal to produce solutions to solve the problem , but using familiar concepts to reduce customer aversion during the implementation phase . The Mind Map tool presented in the video gave some guidelines and support for its utilization to solve the question “ what if ? ” . Removing some block coming from the old paradigm . We can see a pathway and define a new business environment composed by : clear and feasible goals , the new process model fully connected to the goals , a new system platform based on BI and available to the users and the practitioners ( new role created ) , a set of standards to be used in the process , available in a new portal and with training associated material . We defined during the discussion supported by Mind Map , a new governance process , that encompasses a forecast process & results monitoring . In addition to an executive meeting with the participation of our President . Insight & Approach The use of visualization with the group connected us with the problem that gave us an opportunity to build an enriched shared vision , where the participants of the process had a moment to see the problem and the solution in the same layer and a pathway for the execution . We received good feedbacks from the stakeholders , during the project plan as well as the participants on the forecast and the training sessions . After each shared vision meeting when the group revised and made some adjustments , we produced a new version of the material and sent it to the members in order to evaluate the achieved results . This material was sent to the members in order to produced other contribution
to be used in the next meeting . If any special point is identified during this timeframe , the member can send it for the project team . After the evaluation , an e - mail with proposed enhancements to the next meeting was sent for all participants . With this process we kept valuable insights .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20362 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind mapping
Challenge & Selection
Two years ago I worked as a lecturer at the Pesto Pizza of my city . Our class goal was to match student 's knowledge with non - profit organization necessities . We would make teams of 5 , with people from different careers ( economics , accountancy , business administration , actuary ) , and then guide them in the process of designing and executing innovations that could help a selected NGO ( non government organization ) in their business .
In this case I will talk about our work with Cupe , a NGO that aims to improve life conditions of low income individuals using educational and support tools . Their main function is about giving workshops and training to help people get a job.
The challenge was to create something that could boost investors willing to give financial assistance to Cupe . With that goal in mind and after being working on the “ what is ? ” stage , we started to connect the dots using mind mapping .
Mind mapping , as seen in the third week video , is about looking for patterns in the collected data . The use of this tool would help in the quest for a design criteria just before entering the “ what if ? ” idea generation fase .
Application
We knew that it would be easier to open investors pockets if they get solid prospects about the return of their investments. Taking that into account and after spending some weeks getting data from the different stakeholders , we started to draw a mind map .
At the center of the map we placed the beneficiaries of Cupe work . Then around it , we draw the different topics ( and subtopics ): Who are they / How they live ( cluster in main groups ) ; Cupe ( functions ) ; Investors ( cluster main groups ) ; Government ( relevant policies linked to this population ) .
With the map on the table we began feeding it with data . We conducted extensive surveys to all the actors in play . Some patterns started to emerge . It was clear that the effectiveness of the different services given by Cupe had a large variance depending on the beneficiary . The results were different due to their population life / health conditions , educational stage , amount of kids , and other features .
In the quest for more precise patterns we applied a linear regression after which we could measure the importance of each feature . It was shocking that “ overcrowding habitat ” was the most powerful variable . People that could manage to study quietly at home had better results than the other ones , even if they had only elementary education . In second place was “ educational level ” , but this variable was especially powerful between individuals that had not finished elementary school .
The described facts helped us to think of a new way to manage Cupe funds. We started with a small scale operation . We opened a library and an infant care service , results were overwhelming .
After concluding the experience , we created a brochure focused on these measurements. Investors were happy to see numbers and metrics linked to the use of their money . But not only that , they started to talk about this with colleagues and friends , an NGO that makes linear regressions and maximize the social impact of the money invested was a good title in the “ mouth to mouth ” market . So fundraising got an important upgrade after the job was done .
Reflection – Mind mapping
Insight & Approach
In a nutshell , pattern finding was the key concept in our work. Active Hearing of the beneficiaries necessities and adding statistical tools to boost their power , were vital components of our plan . It was really important to mix an analytical / technical approach with a humanitarian / caring one . The mind map made possible to have all of this at the table . It was like creating a control panel and then learning which buttons to push to get a better outcome .
Next time I will try to improve our data collection techniques. You can always get better in actively listening and making surveys. Also we will attempt to simplify the explanation of the used tools , we had some trouble getting people to understand them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind mapping
Challenge & Selection
Two years ago I worked as a lecturer at the Pesto Pizza of my city . Our class goal was to match student 's knowledge with non - profit organization necessities . We would make teams of 5 , with people from different careers ( economics , accountancy , business administration , actuary ) , and then guide them in the process of designing and executing innovations that could help a selected NGO ( non government organization ) in their business .
In this case I will talk about our work with Cupe , a NGO that aims to improve life conditions of low income individuals using educational and support tools . Their main function is about giving workshops and training to help people get a job.
The challenge was to create something that could boost investors willing to give financial assistance to Cupe . With that goal in mind and after being working on the “ what is ? ” stage , we started to connect the dots using mind mapping .
Mind mapping , as seen in the third week video , is about looking for patterns in the collected data . The use of this tool would help in the quest for a design criteria just before entering the “ what if ? ” idea generation fase .
Application
We knew that it would be easier to open investors pockets if they get solid prospects about the return of their investments. Taking that into account and after spending some weeks getting data from the different stakeholders , we started to draw a mind map .
At the center of the map we placed the beneficiaries of Cupe work . Then around it , we draw the different topics ( and subtopics ): Who are they / How they live ( cluster in main groups ) ; Cupe ( functions ) ; Investors ( cluster main groups ) ; Government ( relevant policies linked to this population ) .
With the map on the table we began feeding it with data . We conducted extensive surveys to all the actors in play . Some patterns started to emerge . It was clear that the effectiveness of the different services given by Cupe had a large variance depending on the beneficiary . The results were different due to their population life / health conditions , educational stage , amount of kids , and other features .
In the quest for more precise patterns we applied a linear regression after which we could measure the importance of each feature . It was shocking that “ overcrowding habitat ” was the most powerful variable . People that could manage to study quietly at home had better results than the other ones , even if they had only elementary education . In second place was “ educational level ” , but this variable was especially powerful between individuals that had not finished elementary school .
The described facts helped us to think of a new way to manage Cupe funds. We started with a small scale operation . We opened a library and an infant care service , results were overwhelming .
After concluding the experience , we created a brochure focused on these measurements. Investors were happy to see numbers and metrics linked to the use of their money . But not only that , they started to talk about this with colleagues and friends , an NGO that makes linear regressions and maximize the social impact of the money invested was a good title in the “ mouth to mouth ” market . So fundraising got an important upgrade after the job was done .
Reflection – Mind mapping
Insight & Approach
In a nutshell , pattern finding was the key concept in our work. Active Hearing of the beneficiaries necessities and adding statistical tools to boost their power , were vital components of our plan . It was really important to mix an analytical / technical approach with a humanitarian / caring one . The mind map made possible to have all of this at the table . It was like creating a control panel and then learning which buttons to push to get a better outcome .
Next time I will try to improve our data collection techniques. You can always get better in actively listening and making surveys. Also we will attempt to simplify the explanation of the used tools , we had some trouble getting people to understand them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9404 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization Challenge & Selection Today , I work for the BOFINET FTTH in the world and probably you could guess which one is it ( the color of the label at the bottle is red with white letters ) . Inside the company , I work at the Consulting department specifically attending all requirements from Finance , specifically Treasury and Corporate Finance . Actually we are implementing a business model which will be replicated to other locations and subsidiaries around the world . This business model implies FTE´S- headcount reductions because all the processes and activities involved would be analyzed and segregated into strategic and operational in order to build a regional shared service center through technological drivers and process redesigning . As this business model requires several complex phases , and taking into consideration the way how stakeholders involved likes to see presentations , I decided to use the Visualization tool in order to capture their attention and easily transmit and explain every step and process of the methodology we were going to use to let them clear and understand how it will work . As this business model is complex to explain and understand verbally and in order to create a visual image for people of how I am thinking , I decided to use the visualization tool ; also to let them understand how we intend this model will work . Application I opened a blank PPT file and wrote down the main and principal processes of the methodology : 6 in total . ( As Is Scenario Mapping- FTE´S Identification- FTE´S Validation- To Be Scenario – Mobilization – Stabilization ) . I decided to link each of the processes with Smart Art diagrams in order to explain and let the stakeholders know that each process has dependency of the previous one . Over each process I decided to put a simple pic / drawing that can be easily understood just by taking a look at it , rather than reading the name of the process . Under this way , it can be easily understood either for those that are more familiar with pictures and for the ones that prefer texts . Under each process , I wrote down key tasks and activities that are taking place over them and also decided to put a simple pic / drawing that can be easily understood just by taking a look at it . Crossing in a transversal way , I draw an arrow just to let the audience know how the process flow and takes place .
Insight & Approach The application of the Visualization Tool let me position on a first initial scope and point of view of what the business model would be . It is very important to start with something and transmit it through the Visualization Tool , but what I consider is most valuable , is the insight and feedback you receive from the stakeholders of the project and business model constructing and modifying over the tool constructed and used . I realized and noticed we are kind of facilitators just to help them build their business model as they want . This tool helped stakeholders take a deep dive over certain processes involved that at first instance have not been thought before or simply add or modify components over the existing processes . Next time , I would jointly use the Learning Launch tool in order to help me prove and test about the reasonability and how we wanted the business model should work . Also it could provide insights about what should be changed or fixed throughout the business model in order to make it more efficient taking into consideration all the comments and feedback provided by our stakeholders .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization Challenge & Selection Today , I work for the BOFINET FTTH in the world and probably you could guess which one is it ( the color of the label at the bottle is red with white letters ) . Inside the company , I work at the Consulting department specifically attending all requirements from Finance , specifically Treasury and Corporate Finance . Actually we are implementing a business model which will be replicated to other locations and subsidiaries around the world . This business model implies FTE´S- headcount reductions because all the processes and activities involved would be analyzed and segregated into strategic and operational in order to build a regional shared service center through technological drivers and process redesigning . As this business model requires several complex phases , and taking into consideration the way how stakeholders involved likes to see presentations , I decided to use the Visualization tool in order to capture their attention and easily transmit and explain every step and process of the methodology we were going to use to let them clear and understand how it will work . As this business model is complex to explain and understand verbally and in order to create a visual image for people of how I am thinking , I decided to use the visualization tool ; also to let them understand how we intend this model will work . Application I opened a blank PPT file and wrote down the main and principal processes of the methodology : 6 in total . ( As Is Scenario Mapping- FTE´S Identification- FTE´S Validation- To Be Scenario – Mobilization – Stabilization ) . I decided to link each of the processes with Smart Art diagrams in order to explain and let the stakeholders know that each process has dependency of the previous one . Over each process I decided to put a simple pic / drawing that can be easily understood just by taking a look at it , rather than reading the name of the process . Under this way , it can be easily understood either for those that are more familiar with pictures and for the ones that prefer texts . Under each process , I wrote down key tasks and activities that are taking place over them and also decided to put a simple pic / drawing that can be easily understood just by taking a look at it . Crossing in a transversal way , I draw an arrow just to let the audience know how the process flow and takes place .
Insight & Approach The application of the Visualization Tool let me position on a first initial scope and point of view of what the business model would be . It is very important to start with something and transmit it through the Visualization Tool , but what I consider is most valuable , is the insight and feedback you receive from the stakeholders of the project and business model constructing and modifying over the tool constructed and used . I realized and noticed we are kind of facilitators just to help them build their business model as they want . This tool helped stakeholders take a deep dive over certain processes involved that at first instance have not been thought before or simply add or modify components over the existing processes . Next time , I would jointly use the Learning Launch tool in order to help me prove and test about the reasonability and how we wanted the business model should work . Also it could provide insights about what should be changed or fixed throughout the business model in order to make it more efficient taking into consideration all the comments and feedback provided by our stakeholders .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8755 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Jesus Smith
Reflection - Storytelling
Challenge
I was working for a TV show that contacts celebrities for interviews about their history and accomplishments . This program has had a very significant ranking across America , however , it stalled at a certain point , I needed more celebrities , but I could n't get them and they did n't know what was going on .
Selection
Now , because of my background in design thinking , I understood that one of the tools that could help us was Storytelling , as this tool allows us to be able to convey stories in a clear and meaningful way to have a greater reach to people . And I knew that if I could convey the problem in a clear set of stories , then we could find a solution and bring new celebrities to the TV show .
Application
To apply this tool , what we did was to contact celebrities who had already been interviewed , we asked them why they had accepted our invitation to the interview , we listened to their stories and we even made videos of them telling us how , since they were children , they had wanted to appear on television . The director of the program was present and connected a lot with these stories , which we then translated into images and even small comics that represented this in a clear way .
Insight
We realized that , through these stories , what was the true essence of our program , what excited people to want to participate and contribute from their story , we were very surprised how beyond an interview , what we were doing was transmitting the voice of a person who impacted the hearts of hundreds and hundreds of millions of people across America . So , this led us to rethink how we were doing to get new interviews and we saw that we were not using the right approach , so we decided to make changes .
Approach
We proceeded to change the way we were inviting celebrities to participate in the interviews , we made new designs , new presentations and we oriented a lot of the stories we did using Storytelling in order to get deeper into the heart of the celebrities . All of this turned out amazing , because not only did we have an 89 % acceptance rate in the interviews , but we even received proposals from artists outside of America who wanted to participate in our events . I am excited that using Storytelling will help us improve our television program and reach the hearts of many more people .
| EMAIL:
ID_NUM:
NAME_STUDENT: Jesus Smith
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Jesus Smith
Reflection - Storytelling
Challenge
I was working for a TV show that contacts celebrities for interviews about their history and accomplishments . This program has had a very significant ranking across America , however , it stalled at a certain point , I needed more celebrities , but I could n't get them and they did n't know what was going on .
Selection
Now , because of my background in design thinking , I understood that one of the tools that could help us was Storytelling , as this tool allows us to be able to convey stories in a clear and meaningful way to have a greater reach to people . And I knew that if I could convey the problem in a clear set of stories , then we could find a solution and bring new celebrities to the TV show .
Application
To apply this tool , what we did was to contact celebrities who had already been interviewed , we asked them why they had accepted our invitation to the interview , we listened to their stories and we even made videos of them telling us how , since they were children , they had wanted to appear on television . The director of the program was present and connected a lot with these stories , which we then translated into images and even small comics that represented this in a clear way .
Insight
We realized that , through these stories , what was the true essence of our program , what excited people to want to participate and contribute from their story , we were very surprised how beyond an interview , what we were doing was transmitting the voice of a person who impacted the hearts of hundreds and hundreds of millions of people across America . So , this led us to rethink how we were doing to get new interviews and we saw that we were not using the right approach , so we decided to make changes .
Approach
We proceeded to change the way we were inviting celebrities to participate in the interviews , we made new designs , new presentations and we oriented a lot of the stories we did using Storytelling in order to get deeper into the heart of the celebrities . All of this turned out amazing , because not only did we have an 89 % acceptance rate in the interviews , but we even received proposals from artists outside of America who wanted to participate in our events . I am excited that using Storytelling will help us improve our television program and reach the hearts of many more people .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Jesus Smith"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12172 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
I am a member of IBM Computer Engineer Team and our challenge is to create a fast and not painful deliveries to the clients / tester , this will help the team to delivery more and make it fast to find problems with the systems .
Selection
Our team has been thought many courses and workshops and design thinking workshops with our Agile Team , and we are ready to experiment and try the leaning launch tool .
Application
For the initial learning launch , we approached the Idea that every small changes can be a deliverable . We wanted to to see if any change in the code will help in founding new problems and them fast solutions . For our second learning launch , we focused in maintain the velocity of the team , and keeping track of the tasks been done with help of every team member . With every single new change to the system we expected less bugs and more deliverables . Our workflow changed dramatically , in a way that everyone was happy and enjoying every change to the code .
Insight
By applying the learning launch tool , our team identified the problems and assumptions and designed new launches to test and confirm the problems and assumptions . Additionally , we found a more agile approach using daily motivations calls and notifications to help everyone see how works have been going .
Approach
Given that our team has already been thought many design thinking workshops , the learning launch is the best tool . As we learned thought the previous launches , we need to review the insights and improve the future launch designs and them come closer to a compelling solution ready for rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
I am a member of IBM Computer Engineer Team and our challenge is to create a fast and not painful deliveries to the clients / tester , this will help the team to delivery more and make it fast to find problems with the systems .
Selection
Our team has been thought many courses and workshops and design thinking workshops with our Agile Team , and we are ready to experiment and try the leaning launch tool .
Application
For the initial learning launch , we approached the Idea that every small changes can be a deliverable . We wanted to to see if any change in the code will help in founding new problems and them fast solutions . For our second learning launch , we focused in maintain the velocity of the team , and keeping track of the tasks been done with help of every team member . With every single new change to the system we expected less bugs and more deliverables . Our workflow changed dramatically , in a way that everyone was happy and enjoying every change to the code .
Insight
By applying the learning launch tool , our team identified the problems and assumptions and designed new launches to test and confirm the problems and assumptions . Additionally , we found a more agile approach using daily motivations calls and notifications to help everyone see how works have been going .
Approach
Given that our team has already been thought many design thinking workshops , the learning launch is the best tool . As we learned thought the previous launches , we need to review the insights and improve the future launch designs and them come closer to a compelling solution ready for rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17888 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION - VISUALIZATION &
ETHNOGRAPHY
Challenge
As a college trainee , I had my internship in a process industry under the Industrial Engineering Department . Compared to product industries , process industries have a less efficient process flow as it is highly craftsmen dependent . This basic quality adds a human centric approach to the overall productivity and efficiency of the organization . Luckily , As an intern itself , i was assigned a project to enhance the efficiency of a production line with high value generation to the organization . On analysing the historic data . I found a lot of discrepancies , the data was focussed more on quantity , than quality . Which made me reluctant to use this data as the source of my further actions , and I decided to conduct a deep study of the production line on my own and to visualize it .
Selection
To complete the challenge , a greater insight was needed in the day to day difficulties faced by the shop floor operators and possible improvements possible , for this reason , Ethnography design tool was chosen . Ethnography is a qualitative research method used in design thinking and other human - centered design disciplines . Ethnography takes three forms : observation , immersion and engagement . With observation you get the most “ realistic ” data as you ’re observing what people are actually doing , not what they say they would do . Immersion puts you into the experience so that you can become part of what you ’re interacting with and collect data accordingly . And finally , engagement allows you to interact with people typically interviewing them to have a conversation around what you ’re interested in . The insights gathered through ethnography are used to analyze the problem and many times reframe it allowing you to solve these problems through human - centered design . ( VIDEO REFERENCE- the good kitchen story ) This was then put in tabular and graphical formats to help visualize the data effectively and reach to elaborate conclusions .
Application
The production line consisted of 10 production cells , with 25 operators . The first step was to befriend the operators in order to get more insights regarding the production line . It was observed that there existed a large number of hidden , unspoken practices in every production cell .
My next step was to shadow every operator and observe their daily routines . I then prepared a format to record their daily behaviors . This was followed by a questionnaire on what problems they faced and what improvements would they suggest . A happy worker would directly imply better production by the virtue of the nature of the industry . I intended on eliminating waste practices along with ergonomics to increase the production line efficiency .
Insight
By applying the The ethnography design tool and visualization , i was able to gather substantial insights to carry out the changes that would impact the production line greatly . The insights were as follows:- Unlike the previous data , the new data showed a completely different approach . The previous data showed that high time consuming cells should be targeted , but it was now found that although higher time consuming , the red cluster cells ( shown in the charts ) are contributing to more “ non - value added ” time , compared to the other cells . Hence it was concluded that these cells should be taken into consideration to improve the efficiency of the line .
These insights were only possible as the operators gave perfect direction as to what the root cause of inefficiency was .
Approach
Given that my team had already gone through several design thinking activities / tools and were at this stage in the timeline , the ethnography tool with visualization is the appropriate tool . Now the department needs to review the insight gained from the research and incorporate this insight into efficiency improvement decisions in Future . Next step would be to have learning launches to validate the insight , or form new one .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - VISUALIZATION &
ETHNOGRAPHY
Challenge
As a college trainee , I had my internship in a process industry under the Industrial Engineering Department . Compared to product industries , process industries have a less efficient process flow as it is highly craftsmen dependent . This basic quality adds a human centric approach to the overall productivity and efficiency of the organization . Luckily , As an intern itself , i was assigned a project to enhance the efficiency of a production line with high value generation to the organization . On analysing the historic data . I found a lot of discrepancies , the data was focussed more on quantity , than quality . Which made me reluctant to use this data as the source of my further actions , and I decided to conduct a deep study of the production line on my own and to visualize it .
Selection
To complete the challenge , a greater insight was needed in the day to day difficulties faced by the shop floor operators and possible improvements possible , for this reason , Ethnography design tool was chosen . Ethnography is a qualitative research method used in design thinking and other human - centered design disciplines . Ethnography takes three forms : observation , immersion and engagement . With observation you get the most “ realistic ” data as you ’re observing what people are actually doing , not what they say they would do . Immersion puts you into the experience so that you can become part of what you ’re interacting with and collect data accordingly . And finally , engagement allows you to interact with people typically interviewing them to have a conversation around what you ’re interested in . The insights gathered through ethnography are used to analyze the problem and many times reframe it allowing you to solve these problems through human - centered design . ( VIDEO REFERENCE- the good kitchen story ) This was then put in tabular and graphical formats to help visualize the data effectively and reach to elaborate conclusions .
Application
The production line consisted of 10 production cells , with 25 operators . The first step was to befriend the operators in order to get more insights regarding the production line . It was observed that there existed a large number of hidden , unspoken practices in every production cell .
My next step was to shadow every operator and observe their daily routines . I then prepared a format to record their daily behaviors . This was followed by a questionnaire on what problems they faced and what improvements would they suggest . A happy worker would directly imply better production by the virtue of the nature of the industry . I intended on eliminating waste practices along with ergonomics to increase the production line efficiency .
Insight
By applying the The ethnography design tool and visualization , i was able to gather substantial insights to carry out the changes that would impact the production line greatly . The insights were as follows:- Unlike the previous data , the new data showed a completely different approach . The previous data showed that high time consuming cells should be targeted , but it was now found that although higher time consuming , the red cluster cells ( shown in the charts ) are contributing to more “ non - value added ” time , compared to the other cells . Hence it was concluded that these cells should be taken into consideration to improve the efficiency of the line .
These insights were only possible as the operators gave perfect direction as to what the root cause of inefficiency was .
Approach
Given that my team had already gone through several design thinking activities / tools and were at this stage in the timeline , the ethnography tool with visualization is the appropriate tool . Now the department needs to review the insight gained from the research and incorporate this insight into efficiency improvement decisions in Future . Next step would be to have learning launches to validate the insight , or form new one .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11463 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation
Reflection
Final Assignment : Visualization
Challenge and Selection :
I am currently pursuing my final year in BBA . So , we had a lot of group projects in these two years . The most challenging one that I faced was ‘ design thinking project ’ . In that as a group our job was to find a solution for a faulty product ( in design ) that we could see in our day to day life . We did find one design and it is ‘ shoe rack ’ . Being a hosteller , my room had a lot of spaces and we did n’t have a shoe rack itself . So , my group just decided to take this as a product that we could design it and show to our professor and colleagues .
As a group we were discussing how to confront this idea and show to my peers . Well , there we got an idea to use one of the design tools which is ‘ visualization ’ . We took this because only by showing our idea into model or more like prototype will give best reviews .
Application :
We applied this visualization technique by creating a prototype for a shoe rack which saves the maximum space in a hostel room . We made this prototype using cardboard and used paints to decorate for good appearance . We used a good technique called ‘ SMART ’ ( Specific Measurable Achievable Relevant Time bound ) goal to achieve this project successfully . Using visualization , as a design thinking tool was extremely effective for me .
After finishing the prototype , me and my team was ready to answer all questions from our guests while presenting our product design . The reason behind being effective was I received few feedbacks from my guest as well as fellow peers which eventually helped me in a better manner . We quite did a mind mapping also to generate innovative ideas while making the prototype .
Insight and Approach :
I learnt many things by doing this exercise and it 's not only about design thinking . It has team effort and discipline goals to achieve this project successful . This feedbacks which I received is more important because understanding the problem from people side is important . I learned many key entities while preparing this prototype . It really had a good impact in front of guests while presenting my product and explaining it . Even I learnt many hardships while doing that prototype , it 's really not easy to make it . So , I discovered that the most valuable aspect is the generate innovative ideas and learning it , if I get another chance to design a product , I would use the visualization activity as a main point for a series of design thinking activities . Feedbacks can be taken as a reference tool throughout the whole project .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation
Reflection
Final Assignment : Visualization
Challenge and Selection :
I am currently pursuing my final year in BBA . So , we had a lot of group projects in these two years . The most challenging one that I faced was ‘ design thinking project ’ . In that as a group our job was to find a solution for a faulty product ( in design ) that we could see in our day to day life . We did find one design and it is ‘ shoe rack ’ . Being a hosteller , my room had a lot of spaces and we did n’t have a shoe rack itself . So , my group just decided to take this as a product that we could design it and show to our professor and colleagues .
As a group we were discussing how to confront this idea and show to my peers . Well , there we got an idea to use one of the design tools which is ‘ visualization ’ . We took this because only by showing our idea into model or more like prototype will give best reviews .
Application :
We applied this visualization technique by creating a prototype for a shoe rack which saves the maximum space in a hostel room . We made this prototype using cardboard and used paints to decorate for good appearance . We used a good technique called ‘ SMART ’ ( Specific Measurable Achievable Relevant Time bound ) goal to achieve this project successfully . Using visualization , as a design thinking tool was extremely effective for me .
After finishing the prototype , me and my team was ready to answer all questions from our guests while presenting our product design . The reason behind being effective was I received few feedbacks from my guest as well as fellow peers which eventually helped me in a better manner . We quite did a mind mapping also to generate innovative ideas while making the prototype .
Insight and Approach :
I learnt many things by doing this exercise and it 's not only about design thinking . It has team effort and discipline goals to achieve this project successful . This feedbacks which I received is more important because understanding the problem from people side is important . I learned many key entities while preparing this prototype . It really had a good impact in front of guests while presenting my product and explaining it . Even I learnt many hardships while doing that prototype , it 's really not easy to make it . So , I discovered that the most valuable aspect is the generate innovative ideas and learning it , if I get another chance to design a product , I would use the visualization activity as a main point for a series of design thinking activities . Feedbacks can be taken as a reference tool throughout the whole project .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10468 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Using Storytelling in marketing
Challenge
As a copywriter for a marketing agency , I work with dozens of clients in various industries . The majority of the blog posts I write are selling a product or service . The challenge I face is finding a narrative thread in every subject and making my writing engaging . With clients including military radio producers and steel girder suppliers , this is n’t an easy task . I need to find a way to increase the readership of the work that I produce for my clients , especially a new series that I had to write for my steel girder client about a new line of steel beam they were using in a building site . Connecting products that may only have a specific connotation to certain people and making that data widely accessible and easily digestible in every blog is my target for this project .
Selection
Stories engage people . They help to find common ground between people . They help to connect people to concepts that may otherwise seem entirely unengaging or passable . In trying to sell a product / service , or give people more information about a business ’ benefits , you need to find a way to connect readers online to this information . They say advertising is a statement ; marketing is a question , giving readers the chance to engage with an idea . It ’s an exchange ; the writer gives you information , and in exchange the reader has the potential to become a customer . That ’s why I ’m selecting storytelling as my design thinking tool to increase the readership of the work that I produce for my clients .
Application
The first thing that I did was to step back from my individual writing projects and look at my client ’s brand stories as a whole . Every company has ideas and messages that they want to communicate through simple things such as their logo , slogan and even their name . So I went through my clients one by one and created an illustration visualising words that represented each company ’s brand and words that each company would like their clients to associate them with . I validated these thoughts in discussions with each individual client . After coming up with this list of words , I thought about each business ’ product / service from a narrator ’s perspective to see how I can help satisfy business ’ potential customer ’s needs . I considered points such as “ Would this story be better told from a customer or a client perspective ” and “ What problem does this product / service fix and do customers know this ’ . From there , I was able to work out a new perspective for viewing each business and determine a more accurate tone of voice and style of communication that I could use . One example of this is a series of blogs I wrote for my steel girder supplier client . Their products , while niche and not in and of themselves engaging , were being used to construct a
new bridge . Tracking the development of this bridge presented an opportunity to create a story around an area that was developing and improving the lives of the people that lived and travelled there . Now information about steel girders could be translated into a narrative centred around urban growth and the business ’ and communities that would benefit from it .
Insight
Reframing my work as stories that need to be told rather than products or services that need to be promoted has drastically changed how I write and even how I think about companies . With more work than ever being produced online , it ’s easy to get lost in the crowd . If people are online looking for answers to an issue they have , they will ignore content they deem to be tone - deaf or focused on a company ’s need to sell rather than on their problem at hand . In the case of my steel girder client , I can see that using storytelling helped me to apply context to what was otherwise a niche product . It helped me to give readers a narrative thread of development , from Point A of a construction site to Point B of a finished bridge .
Approach
Looking at my approach to this project , I still think that storytelling was my best design thinking approach to achieving my end goal of improving a business ’ blog readership . However , next time I would take this storytelling approach one step back to consider if a blog is the best communication medium to tell this story . There are many ways of connecting a business with a potential client , and perhaps reading a lengthy blog is not the best one . The ability design thinking has given me to stand back from a task and think outside the box makes me think that perhaps a video or short documentary , tracking the building of the bridge , would have been a better way of storytelling in this case . It would have been able to tie together a narrative while still showcasing a business and its product in a succinct way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Using Storytelling in marketing
Challenge
As a copywriter for a marketing agency , I work with dozens of clients in various industries . The majority of the blog posts I write are selling a product or service . The challenge I face is finding a narrative thread in every subject and making my writing engaging . With clients including military radio producers and steel girder suppliers , this is n’t an easy task . I need to find a way to increase the readership of the work that I produce for my clients , especially a new series that I had to write for my steel girder client about a new line of steel beam they were using in a building site . Connecting products that may only have a specific connotation to certain people and making that data widely accessible and easily digestible in every blog is my target for this project .
Selection
Stories engage people . They help to find common ground between people . They help to connect people to concepts that may otherwise seem entirely unengaging or passable . In trying to sell a product / service , or give people more information about a business ’ benefits , you need to find a way to connect readers online to this information . They say advertising is a statement ; marketing is a question , giving readers the chance to engage with an idea . It ’s an exchange ; the writer gives you information , and in exchange the reader has the potential to become a customer . That ’s why I ’m selecting storytelling as my design thinking tool to increase the readership of the work that I produce for my clients .
Application
The first thing that I did was to step back from my individual writing projects and look at my client ’s brand stories as a whole . Every company has ideas and messages that they want to communicate through simple things such as their logo , slogan and even their name . So I went through my clients one by one and created an illustration visualising words that represented each company ’s brand and words that each company would like their clients to associate them with . I validated these thoughts in discussions with each individual client . After coming up with this list of words , I thought about each business ’ product / service from a narrator ’s perspective to see how I can help satisfy business ’ potential customer ’s needs . I considered points such as “ Would this story be better told from a customer or a client perspective ” and “ What problem does this product / service fix and do customers know this ’ . From there , I was able to work out a new perspective for viewing each business and determine a more accurate tone of voice and style of communication that I could use . One example of this is a series of blogs I wrote for my steel girder supplier client . Their products , while niche and not in and of themselves engaging , were being used to construct a
new bridge . Tracking the development of this bridge presented an opportunity to create a story around an area that was developing and improving the lives of the people that lived and travelled there . Now information about steel girders could be translated into a narrative centred around urban growth and the business ’ and communities that would benefit from it .
Insight
Reframing my work as stories that need to be told rather than products or services that need to be promoted has drastically changed how I write and even how I think about companies . With more work than ever being produced online , it ’s easy to get lost in the crowd . If people are online looking for answers to an issue they have , they will ignore content they deem to be tone - deaf or focused on a company ’s need to sell rather than on their problem at hand . In the case of my steel girder client , I can see that using storytelling helped me to apply context to what was otherwise a niche product . It helped me to give readers a narrative thread of development , from Point A of a construction site to Point B of a finished bridge .
Approach
Looking at my approach to this project , I still think that storytelling was my best design thinking approach to achieving my end goal of improving a business ’ blog readership . However , next time I would take this storytelling approach one step back to consider if a blog is the best communication medium to tell this story . There are many ways of connecting a business with a potential client , and perhaps reading a lengthy blog is not the best one . The ability design thinking has given me to stand back from a task and think outside the box makes me think that perhaps a video or short documentary , tracking the building of the bridge , would have been a better way of storytelling in this case . It would have been able to tie together a narrative while still showcasing a business and its product in a succinct way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13391 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Map tool
Challenge & Selection
The tool that I have selected is Mind Mapping to establish and implement a new Learning methodology in a large organization . This organization currently has Learning and development activities happening through a general portal , there is no robust mechanism to track the skills required for a particular role , the courses available to meet the skill requirement and criteria to certify the employees .
Employees usually complete the mandatory basic process related trainings and are often not very clear on what skills and knowledge is required in order to improve efficiency and plan career growth .
Mind map is a tool in the designing thinking process to look for patterns and themes and more insights in your data to create more creative solutions . Through Mind map tool I have brought the Training , the Human resource and the Business operations team on one table and map the journey of an employee from the time of induction till he / she moves to a new role .
Application :
I start the process by inviting all the stakeholders ( HR , Training and Business team ) to discuss the journey of a new hire employee . The entire journey is divided into 3 Category – zero to 180 days ( Induction ) , 6 months to 18 months ( On production ) 18 months to 24 months ( Career development ) , category – 4 24 + months ( Developing leaders )
In Category -1 – the employee will go through the formal Induction programs , basics of the business trainings which includes understanding the process , the domain expertise and the tools involved .
Category -2 ( On Production ) – this is the stage where an employee is performing on the productions floor and is expected to improve the efficiency and the output .
Category – 3 ( Career Development ) – In this stage the employee is getting prepared or is groomed to take up the next level .
Category -4 ( Developing Leaders ) – This stage is for employees who spent considerable amount of time with the process/ business and have shown remarkable improvement .
All the participants / stakeholders were taken to a huge display board with the above mentioned categories . They were given a video tour showing the various categories and what is expected from the employee , this helped them to understand the current reality .
They were asked to paste the stick notes under each category about the learning needs of an employee . I have then divided the participants in 3 groups , each representing the category . Each group reviews the sticky notes displayed under the respective categories and come up with the insights and learning requirements .
Insights & Approach
While conducting this activity with various stakeholders what I realized that using visual aids- especially something like Mind map has given a very clear understanding of what happens in the work life of an
employee , the expectation that they have from the organization and what organization , clients , colleagues , team members expect from the individual . This activity has very pictorially defined the skills and competencies required at each level of proficiency . The visuals used by the participants have helped the Human resource team to understand the role requirement and hence make the hiring process more efficient and error free . The training managers were able to identify the exact skills/ competency learning requirement and have designed or recommended the courses and the assignments to the employees .
The business leaders were able to understand the importance of constant learning and its alignment with the business goals , this activity also gave them the insight on how to define the career development or promotion criteria for high performing individuals and that they must consider both performance and potential in the development of an employee .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Map tool
Challenge & Selection
The tool that I have selected is Mind Mapping to establish and implement a new Learning methodology in a large organization . This organization currently has Learning and development activities happening through a general portal , there is no robust mechanism to track the skills required for a particular role , the courses available to meet the skill requirement and criteria to certify the employees .
Employees usually complete the mandatory basic process related trainings and are often not very clear on what skills and knowledge is required in order to improve efficiency and plan career growth .
Mind map is a tool in the designing thinking process to look for patterns and themes and more insights in your data to create more creative solutions . Through Mind map tool I have brought the Training , the Human resource and the Business operations team on one table and map the journey of an employee from the time of induction till he / she moves to a new role .
Application :
I start the process by inviting all the stakeholders ( HR , Training and Business team ) to discuss the journey of a new hire employee . The entire journey is divided into 3 Category – zero to 180 days ( Induction ) , 6 months to 18 months ( On production ) 18 months to 24 months ( Career development ) , category – 4 24 + months ( Developing leaders )
In Category -1 – the employee will go through the formal Induction programs , basics of the business trainings which includes understanding the process , the domain expertise and the tools involved .
Category -2 ( On Production ) – this is the stage where an employee is performing on the productions floor and is expected to improve the efficiency and the output .
Category – 3 ( Career Development ) – In this stage the employee is getting prepared or is groomed to take up the next level .
Category -4 ( Developing Leaders ) – This stage is for employees who spent considerable amount of time with the process/ business and have shown remarkable improvement .
All the participants / stakeholders were taken to a huge display board with the above mentioned categories . They were given a video tour showing the various categories and what is expected from the employee , this helped them to understand the current reality .
They were asked to paste the stick notes under each category about the learning needs of an employee . I have then divided the participants in 3 groups , each representing the category . Each group reviews the sticky notes displayed under the respective categories and come up with the insights and learning requirements .
Insights & Approach
While conducting this activity with various stakeholders what I realized that using visual aids- especially something like Mind map has given a very clear understanding of what happens in the work life of an
employee , the expectation that they have from the organization and what organization , clients , colleagues , team members expect from the individual . This activity has very pictorially defined the skills and competencies required at each level of proficiency . The visuals used by the participants have helped the Human resource team to understand the role requirement and hence make the hiring process more efficient and error free . The training managers were able to identify the exact skills/ competency learning requirement and have designed or recommended the courses and the assignments to the employees .
The business leaders were able to understand the importance of constant learning and its alignment with the business goals , this activity also gave them the insight on how to define the career development or promotion criteria for high performing individuals and that they must consider both performance and potential in the development of an employee .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20481 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge & selection
Storytelling is a fundamental tool that I use all the time as a social worker . I work with disadvantaged and vulnerable women , men , youths , children and their groups / organization to realize their rights and improve their wellbeing . Majority of these target population are poor , illiterate , ill health , poorly fed , oppressed , psychologically tortured and disconnected with real world of quality services and other core aspect of life and so , they need quality capacity building services that empowers , inspire and build their resilience . I create quality and adequate time to provide psycho - social support to enable them speak up , share their daily life experiences and challenges to enable development of result - oriented capacity development plan that addresses specific needs of the individuals / groups . This will also allow for creation of a level ground to attract , own , motivate and inspire them to become resilient and improve their wellbeing , social status and realize their full potential . During engagements with students , series of academic and moral related stories from different angle of life experiences are shared for various reasons and social needs .
After numerous engagements , they confide in me and begin to share their daily life experiences and stories with me to find avenue to connect , discuss and find remedies . Most often these stories are share with me when they are lonely and freely to talk and they would repeatedly say “ I hope my story can change and inspire other children ’s or youth ’s lives to grow upright with a vision and moral responsibility because I do n’t want them to go through the hell am going through now ” . Then I begin to share my daily life experiences and stories during school time with these students to enable them flashback , visualize , compare and contrast the state of life and experiences both us got involved in or experienced . I would seek for responses or feedback from them that I would use to compare the context of situations in the stories to ascertain their vision and goals but also use their stories and feedback to understand their interests , needs , feelings , priorities , learning and analytical skills and processes . I would then use these stories and feedbacks to develop need - based strategies to try and find possible ways and remedies that work for the students to get more attracted , focused and dedicated to academics and be socially and economically empowered and responsible .
Application
I used storytelling within my organization to discuss and develop capacity development strategies and plans with management to provide quality capacity development services that is result - oriented . In sharing and discussing to develop result - oriented strategy , I explained to the management the power and benefits associated with adopting and using a beneficiary focused strategy to enable achieving a result - oriented capacity development services that the organization had always desired . This strategy addresses the uniqueness and diversity in human being when it comes to their needs , priority and so it recognizes that addressing that critical need that the person desire is paramount to enable one easily realize their full potential and improve their livelihood and wellbeing . The need for this strategy was an utmost agenda as the organization had been investing a lot of money on capacity building services with no real material effect being felt in the lives of the beneficiaries . During this time , I also informed them that addressing the critical capacity challenge or gap of an individual can unearth and rejuvenate a lot of other hidden potentials within the individual that can impact and influence other people ’s life for better due to peer - to - peer learning and replications even though it may be extreme and costly at the beginning . I narrated also a story of a secondary school boy , faced with school fees challenges and would take one meal in 24hours because His parents
never had enough money to cater for all those things but also because his dad was sick so every little thing the family raises would be used for his medication . Every student in the school was doing well including his other siblings in upper classes except him and 11 other colleagues . They got stressed , lost focus , concentration and love for education to the extent of dodging classes , separating themselves from others , bunking school and performing poorly and were prone to dropping out . The career master and the head teacher got concerned and told the teacher in change guidance and counselling together with career master that they needed one on one attention , knowing that those students would perform better than the rest given their previous results when they first joined the school . The career master invited me every Tuesday and Friday during lunch time when other students would be for their lunch , would call them in his office , boil tea and buy for them two pan cakes each then begins to talk to them one on one while they also share their daily experiences and thoughts . As the term was proceeding , these students started getting attracted to academics and other school activities but also , four were best performer in their class including that boy during that year . This boy got a scholarship from the school for His great performance . The boy ’s father never recovered and he was worried that if his dad passes on , his other siblings will drop out and their earlier efforts would be wasted despite the sacrifice .
Insight and Approach
Great lessons . Story telling is a powerful tool as it expresses feelings , emotions and attachment of an individual and how they are related with the circumstances at hand . The boy ’s father was still bed ridden even though the boy still continued to perform well and lead in his class . I knew it was time for me to tell him my life story . I told him how worried and depressed I was when I lost my brother(guardian ) after we found him dead suddenly on his bed without any clear sign of sickness . I felt weak , lost hope about education and with even no sign that my career would be furthered . I also told him how gained hope . I found a letter my brother wrote to me before he was dead , saying “ My younger brother and my friend , do n’t worry about school fees when am gone its not your responsibility to worry about that . However , it ’s your responsibility to ensure that your performance is the best otherwise , I was paying your school fees even when I did n’t know where the money would come from at start but it happened that I managed to pay in time always ” . And I studied and finished my education without him paying me but those who values education and good performance did that . From there we were on level ground and were together with this boy noticing how difficult my situation was . The boy took a deep breathe and said its not important to worry about these thigs but its rather important to work hard and move past these challenges . This boy needed this integrated psychosocial support which is one on one and the support was timely and effective . He later on talked to the other siblings to be strong and focused on the path they have chosen despite the challenges . Hope got restored and there was happiness in the family despite their dad being sick and their education continued .
This story moved the management and individually , it had a big change in their life . The management are reviewing and looking it other areas of the service delivery as a whole to change their strategies but also there is plan to train line managers and team leaders to proper document stories from beneficiaries and get their insights to improve planning and resource allocation .
This tool enabled me to understand the connections , emotions , relations and feeling individuals have towards circumstances , events and one another . It clearly brings out the uniqueness in human thoughts , needs and priority . From now I can use stories to better visualize and plan for the people I serve depending on their needs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge & selection
Storytelling is a fundamental tool that I use all the time as a social worker . I work with disadvantaged and vulnerable women , men , youths , children and their groups / organization to realize their rights and improve their wellbeing . Majority of these target population are poor , illiterate , ill health , poorly fed , oppressed , psychologically tortured and disconnected with real world of quality services and other core aspect of life and so , they need quality capacity building services that empowers , inspire and build their resilience . I create quality and adequate time to provide psycho - social support to enable them speak up , share their daily life experiences and challenges to enable development of result - oriented capacity development plan that addresses specific needs of the individuals / groups . This will also allow for creation of a level ground to attract , own , motivate and inspire them to become resilient and improve their wellbeing , social status and realize their full potential . During engagements with students , series of academic and moral related stories from different angle of life experiences are shared for various reasons and social needs .
After numerous engagements , they confide in me and begin to share their daily life experiences and stories with me to find avenue to connect , discuss and find remedies . Most often these stories are share with me when they are lonely and freely to talk and they would repeatedly say “ I hope my story can change and inspire other children ’s or youth ’s lives to grow upright with a vision and moral responsibility because I do n’t want them to go through the hell am going through now ” . Then I begin to share my daily life experiences and stories during school time with these students to enable them flashback , visualize , compare and contrast the state of life and experiences both us got involved in or experienced . I would seek for responses or feedback from them that I would use to compare the context of situations in the stories to ascertain their vision and goals but also use their stories and feedback to understand their interests , needs , feelings , priorities , learning and analytical skills and processes . I would then use these stories and feedbacks to develop need - based strategies to try and find possible ways and remedies that work for the students to get more attracted , focused and dedicated to academics and be socially and economically empowered and responsible .
Application
I used storytelling within my organization to discuss and develop capacity development strategies and plans with management to provide quality capacity development services that is result - oriented . In sharing and discussing to develop result - oriented strategy , I explained to the management the power and benefits associated with adopting and using a beneficiary focused strategy to enable achieving a result - oriented capacity development services that the organization had always desired . This strategy addresses the uniqueness and diversity in human being when it comes to their needs , priority and so it recognizes that addressing that critical need that the person desire is paramount to enable one easily realize their full potential and improve their livelihood and wellbeing . The need for this strategy was an utmost agenda as the organization had been investing a lot of money on capacity building services with no real material effect being felt in the lives of the beneficiaries . During this time , I also informed them that addressing the critical capacity challenge or gap of an individual can unearth and rejuvenate a lot of other hidden potentials within the individual that can impact and influence other people ’s life for better due to peer - to - peer learning and replications even though it may be extreme and costly at the beginning . I narrated also a story of a secondary school boy , faced with school fees challenges and would take one meal in 24hours because His parents
never had enough money to cater for all those things but also because his dad was sick so every little thing the family raises would be used for his medication . Every student in the school was doing well including his other siblings in upper classes except him and 11 other colleagues . They got stressed , lost focus , concentration and love for education to the extent of dodging classes , separating themselves from others , bunking school and performing poorly and were prone to dropping out . The career master and the head teacher got concerned and told the teacher in change guidance and counselling together with career master that they needed one on one attention , knowing that those students would perform better than the rest given their previous results when they first joined the school . The career master invited me every Tuesday and Friday during lunch time when other students would be for their lunch , would call them in his office , boil tea and buy for them two pan cakes each then begins to talk to them one on one while they also share their daily experiences and thoughts . As the term was proceeding , these students started getting attracted to academics and other school activities but also , four were best performer in their class including that boy during that year . This boy got a scholarship from the school for His great performance . The boy ’s father never recovered and he was worried that if his dad passes on , his other siblings will drop out and their earlier efforts would be wasted despite the sacrifice .
Insight and Approach
Great lessons . Story telling is a powerful tool as it expresses feelings , emotions and attachment of an individual and how they are related with the circumstances at hand . The boy ’s father was still bed ridden even though the boy still continued to perform well and lead in his class . I knew it was time for me to tell him my life story . I told him how worried and depressed I was when I lost my brother(guardian ) after we found him dead suddenly on his bed without any clear sign of sickness . I felt weak , lost hope about education and with even no sign that my career would be furthered . I also told him how gained hope . I found a letter my brother wrote to me before he was dead , saying “ My younger brother and my friend , do n’t worry about school fees when am gone its not your responsibility to worry about that . However , it ’s your responsibility to ensure that your performance is the best otherwise , I was paying your school fees even when I did n’t know where the money would come from at start but it happened that I managed to pay in time always ” . And I studied and finished my education without him paying me but those who values education and good performance did that . From there we were on level ground and were together with this boy noticing how difficult my situation was . The boy took a deep breathe and said its not important to worry about these thigs but its rather important to work hard and move past these challenges . This boy needed this integrated psychosocial support which is one on one and the support was timely and effective . He later on talked to the other siblings to be strong and focused on the path they have chosen despite the challenges . Hope got restored and there was happiness in the family despite their dad being sick and their education continued .
This story moved the management and individually , it had a big change in their life . The management are reviewing and looking it other areas of the service delivery as a whole to change their strategies but also there is plan to train line managers and team leaders to proper document stories from beneficiaries and get their insights to improve planning and resource allocation .
This tool enabled me to understand the connections , emotions , relations and feeling individuals have towards circumstances , events and one another . It clearly brings out the uniqueness in human thoughts , needs and priority . From now I can use stories to better visualize and plan for the people I serve depending on their needs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16105 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization Challenge & Selection As mechanical design engineers , we create drawings for the parts that we have designed . These drawings then go through a release process where the tech reviewers check the drawing for quality in terms of drawing correctness and if Corp standards have been followed . Most of the drawings are sent back due to not following of the drawing standards properly , thereby affecting First time right ( FTR ) and cycle time increase . I have used this Visualization tool for improving the quality of our drawings . As the tool describes , this is a process of writing down different error areas with charts , presentation , etc and discussing the presentation with other stakeholders . Through this process , we identified the different areas for improvement on our drawings . We created a step by step process to achieve this goal . Application We started writing a procedure / check - list by discussing with our team about different areas ( notes , BOM , dimensions , etc . ) of a drawing we need to review to avoid errors on our drawings . We first looked at the major contributor of the errors and created the procedure / check - list on ways to minimize / reduce them . We then looked at the next higher contributor of errors and so on and similarly created procedures / check - list to reduce the errors . We also looked at an alternative approach in improving the quality of drawing by automating certain drawing creation steps . Different sets of procedures / checklist were created for different types of drawings - sheet metal , machined part , gas line tubing , assemblies , etc . We also worked with different groups in the organization to identify their BKM ’s and incorporate those in the check - list . We also looked to see if some of the steps in drawing creation is redundant ( which increases the chances of errors ) and discussed ways to automate those details . Insight & Approach Once we had the procedure / check - list ready , we called a meeting with complete team and explained them about the approach to be followed to improve the drawing quality . The team first looked at the different areas for errors and the highest contributors and insight of the areas for improvement . Finally , in a bigger forum , we discussed about the effect of incorporating this procedure / check - list and have moved forward with this approach . By implementing this procedure / check - list , we are making sure that we are reviewing all aspects of a drawing and improving FTR thereby saving time where resources would have otherwise had to spend time correcting a drawing on issues logged by tech reviewer . That time could well be used on other productive work ! Our next step is to automate this process by incorporating this checklist into the drawing quality tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization Challenge & Selection As mechanical design engineers , we create drawings for the parts that we have designed . These drawings then go through a release process where the tech reviewers check the drawing for quality in terms of drawing correctness and if Corp standards have been followed . Most of the drawings are sent back due to not following of the drawing standards properly , thereby affecting First time right ( FTR ) and cycle time increase . I have used this Visualization tool for improving the quality of our drawings . As the tool describes , this is a process of writing down different error areas with charts , presentation , etc and discussing the presentation with other stakeholders . Through this process , we identified the different areas for improvement on our drawings . We created a step by step process to achieve this goal . Application We started writing a procedure / check - list by discussing with our team about different areas ( notes , BOM , dimensions , etc . ) of a drawing we need to review to avoid errors on our drawings . We first looked at the major contributor of the errors and created the procedure / check - list on ways to minimize / reduce them . We then looked at the next higher contributor of errors and so on and similarly created procedures / check - list to reduce the errors . We also looked at an alternative approach in improving the quality of drawing by automating certain drawing creation steps . Different sets of procedures / checklist were created for different types of drawings - sheet metal , machined part , gas line tubing , assemblies , etc . We also worked with different groups in the organization to identify their BKM ’s and incorporate those in the check - list . We also looked to see if some of the steps in drawing creation is redundant ( which increases the chances of errors ) and discussed ways to automate those details . Insight & Approach Once we had the procedure / check - list ready , we called a meeting with complete team and explained them about the approach to be followed to improve the drawing quality . The team first looked at the different areas for errors and the highest contributors and insight of the areas for improvement . Finally , in a bigger forum , we discussed about the effect of incorporating this procedure / check - list and have moved forward with this approach . By implementing this procedure / check - list , we are making sure that we are reviewing all aspects of a drawing and improving FTR thereby saving time where resources would have otherwise had to spend time correcting a drawing on issues logged by tech reviewer . That time could well be used on other productive work ! Our next step is to automate this process by incorporating this checklist into the drawing quality tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19439 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge I was working to figure out an innovative solution for a problem , and had to submit three - minute video pitch to Reliance , Indian conglomerate . It was part of B - School competition . This was different from other B - school competition in a way that you have to figure out problem yourself and then judge its worthiness in respect to being futuristic and unorthodox . Selection My team was working on it , and we were getting ideas generated but its worthiness regarding to the competition remained ambiguous . There I stuck with one idea , and applied mind mapping to judge it on various required parameters . Application The idea I began with was to make biodegradable utensils . There we began analysis on these various factors . It was all looking positive , but the research plan indicated that similar things were in the market . Not exactly the same idea , but was violating our complete innovative project .
From there I thought to integrate IoT , but the target users and expected outcomes were n’t optimistic . Then , I moved to another idea of developing digital payment interface which were works without internet . Similar tests were applied on it , and it looked feasible to me . Though my teammates were n’t convinced . Therefore , I applied the other tool of visualization to convey my exact idea . Then , they began applying these filters , and now we had a consent . Insights By applying mind mapping , we were able to filter out the problem to work which suits all the pre - requirements . Now we had the problem in hand , and with the research plan we had the idea that a solution is feasible . There was a proper idea about potential users . Approach Unsurprisingly , our idea got selected for the campus finals . There were just 5 teams selected , and we were one of them . Next time , I would begin with this tool only as the time we wasted earlier discussing myriad ideas , and rejecting everyone of them will get avoided . Additionally , using mind mapping along with the other design thinking tools could me far more productive .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge I was working to figure out an innovative solution for a problem , and had to submit three - minute video pitch to Reliance , Indian conglomerate . It was part of B - School competition . This was different from other B - school competition in a way that you have to figure out problem yourself and then judge its worthiness in respect to being futuristic and unorthodox . Selection My team was working on it , and we were getting ideas generated but its worthiness regarding to the competition remained ambiguous . There I stuck with one idea , and applied mind mapping to judge it on various required parameters . Application The idea I began with was to make biodegradable utensils . There we began analysis on these various factors . It was all looking positive , but the research plan indicated that similar things were in the market . Not exactly the same idea , but was violating our complete innovative project .
From there I thought to integrate IoT , but the target users and expected outcomes were n’t optimistic . Then , I moved to another idea of developing digital payment interface which were works without internet . Similar tests were applied on it , and it looked feasible to me . Though my teammates were n’t convinced . Therefore , I applied the other tool of visualization to convey my exact idea . Then , they began applying these filters , and now we had a consent . Insights By applying mind mapping , we were able to filter out the problem to work which suits all the pre - requirements . Now we had the problem in hand , and with the research plan we had the idea that a solution is feasible . There was a proper idea about potential users . Approach Unsurprisingly , our idea got selected for the campus finals . There were just 5 teams selected , and we were one of them . Next time , I would begin with this tool only as the time we wasted earlier discussing myriad ideas , and rejecting everyone of them will get avoided . Additionally , using mind mapping along with the other design thinking tools could me far more productive .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20334 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Objective : Build a virtual assistant using Wolfram Alpha and Python Procedure : a. Open wolframalpha website and create a account or else if you already have account log in to your account . b. Go to my apps and click on get a new appid . c. Then enter the application name and description to the get the appid . d. Copy the appid . e. Open a new tab and search for python colab research . f. Open a new notebook in python colabs . g. Enter the first code as pip install wolframalpha==4.0.0 api and run the code . h. After successful installation of pip enter the next code as import wolframalpha and run the code i. Enter next code as shown in the photos j. Run the code , then you can
ask the questions whatever you would like to ask , in the query .
result : we successfully built a virtual assistant using Wolfram Alpha and Python
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Objective : Build a virtual assistant using Wolfram Alpha and Python Procedure : a. Open wolframalpha website and create a account or else if you already have account log in to your account . b. Go to my apps and click on get a new appid . c. Then enter the application name and description to the get the appid . d. Copy the appid . e. Open a new tab and search for python colab research . f. Open a new notebook in python colabs . g. Enter the first code as pip install wolframalpha==4.0.0 api and run the code . h. After successful installation of pip enter the next code as import wolframalpha and run the code i. Enter next code as shown in the photos j. Run the code , then you can
ask the questions whatever you would like to ask , in the query .
result : we successfully built a virtual assistant using Wolfram Alpha and Python
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14648 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | EXAMPLE REFLECTION - VISUALIZATION
CHALLENGE AND SELECTION
The tool that I found the most reliable was the visualization tool . This tool is more likely to achieve a sense of agreement and consensus with people because as I talk , I am able to give a visual image to people . This tool primarily unlocks a different part of the brain and a lot of imagination comes into the picture . I often use this tool to approach the customers , investors and other stakeholders while bringing a new product to the market . I have used this tool several times to persuade my customers the worthiness of the business idea . The business idea is usually explained by using various figures and animated characters in my presentation so that the business idea is visually communicated to the customers . The animated characters explain the scope , the technology used , the security and other needful details for the customers through the presentation .
APPLICATION
I start the process by thinking what necessary information is required to launch the product . Then I analyse my target customers and their necessities . I make my product in such a way that I would be able to bridge a gap in the community . After the brainstorming process I bring the ideas generated together and hand over the thought to my graphics department . They bring in animated characters to the business idea that I generated to attract the customers . The presentation is made in such a way that the customers feel satisfied with the product . The animated presentation is easier to communicate than talking to the customers in layman language . The presentations show the latest technology used in making the product , how the customer ’s needs are met , the reliable price and the other necessary factors . The business ideas usually generated are rare , valuable and inimitable . These factors are conveyed properly through the animated presentations . Visualisation tool helps in gaining the customers trust especially when it is a new product or venture . It also unlocks a different part of the brain that is allows to think creatively and innovatively . The creativity that I bring in would be difficult for the other competing firms to copy or redesign . Then after the presentation is done , a question session is held where the customers can ask questions about the product and the answers are given in such a way that all the queries are cleared . This process is done before the actual launch of the product to know the certain group of customers feedback . After receiving the feedback , we tend to incorporate their wants in our product or otherwise in the upcoming projects .
INSIGHT AND APPROACH
What I have learnt while conducting a presentation with visualisation tool is that it attracts customers attraction or anybody ’s attention to the presentation . It is easier to communicate with the audience about the business idea . The audience will have a track of what our thoughts and imaginations are . Visual representation can be remembered easily . It makes the explanation or the business idea free of doubts in the minds of the audience . The questionnaire and feedback session help us to understand the features that we are missing and what all are the necessary actions to incorporate .
I would use this tool in my future projects also because of all the explained above points . I feel this tool is better than the other tools because it does not play with the audience ’s feelings and emotions like the story telling tool . Also , for a launch of a product or a venture the visualisation tool is reliable and creates a lot of thought during the process . Thinking about the idea more and more just increases the features to add on to it . This is the reason why I stick onto the visualisation for all my projects
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: EXAMPLE REFLECTION - VISUALIZATION
CHALLENGE AND SELECTION
The tool that I found the most reliable was the visualization tool . This tool is more likely to achieve a sense of agreement and consensus with people because as I talk , I am able to give a visual image to people . This tool primarily unlocks a different part of the brain and a lot of imagination comes into the picture . I often use this tool to approach the customers , investors and other stakeholders while bringing a new product to the market . I have used this tool several times to persuade my customers the worthiness of the business idea . The business idea is usually explained by using various figures and animated characters in my presentation so that the business idea is visually communicated to the customers . The animated characters explain the scope , the technology used , the security and other needful details for the customers through the presentation .
APPLICATION
I start the process by thinking what necessary information is required to launch the product . Then I analyse my target customers and their necessities . I make my product in such a way that I would be able to bridge a gap in the community . After the brainstorming process I bring the ideas generated together and hand over the thought to my graphics department . They bring in animated characters to the business idea that I generated to attract the customers . The presentation is made in such a way that the customers feel satisfied with the product . The animated presentation is easier to communicate than talking to the customers in layman language . The presentations show the latest technology used in making the product , how the customer ’s needs are met , the reliable price and the other necessary factors . The business ideas usually generated are rare , valuable and inimitable . These factors are conveyed properly through the animated presentations . Visualisation tool helps in gaining the customers trust especially when it is a new product or venture . It also unlocks a different part of the brain that is allows to think creatively and innovatively . The creativity that I bring in would be difficult for the other competing firms to copy or redesign . Then after the presentation is done , a question session is held where the customers can ask questions about the product and the answers are given in such a way that all the queries are cleared . This process is done before the actual launch of the product to know the certain group of customers feedback . After receiving the feedback , we tend to incorporate their wants in our product or otherwise in the upcoming projects .
INSIGHT AND APPROACH
What I have learnt while conducting a presentation with visualisation tool is that it attracts customers attraction or anybody ’s attention to the presentation . It is easier to communicate with the audience about the business idea . The audience will have a track of what our thoughts and imaginations are . Visual representation can be remembered easily . It makes the explanation or the business idea free of doubts in the minds of the audience . The questionnaire and feedback session help us to understand the features that we are missing and what all are the necessary actions to incorporate .
I would use this tool in my future projects also because of all the explained above points . I feel this tool is better than the other tools because it does not play with the audience ’s feelings and emotions like the story telling tool . Also , for a launch of a product or a venture the visualisation tool is reliable and creates a lot of thought during the process . Thinking about the idea more and more just increases the features to add on to it . This is the reason why I stick onto the visualisation for all my projects
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19885 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | THE CHALLENGE :
Forecasting Collection pattern of customers amid COVID 19 ’ lockdown .
Repayment has struck , we are working out the ways to reach to the customers to know the customers mindset .
With the government getting into the picture by floating the guidelines for moratorium , it becomes a additional challenge to make the customers and our own team understand them the pros and cons of moratorium scheme .
This problem seems the perfect example of design thinking problem where we find the problem is human centric , problem could not be clearly understood with high level of uncertainty .
SELECTION :
To initiate solving this challenge , GOOGLE DESIGN SPRINTS seems relevant , where post understanding the issue thoroughly , by DIVERGING , we did brainstorming with my team in various combination through con - call with HO - CH , CH - DM , DM - ABM , ABM - EXE & Combination of all . From the discussions we came out of numerous of ideas , few of workable listed below :
We should list down and study the profile of customers funded .
Every profile to be grouped into high , medium & low impact out of the prevailing challenge of lockdown .
To ascertain the percentage of customer comes into low impact with available online repayment option with them to help collecting their dues .
Customer with funds available in their account and willing to pay through ACH mode .
APPLICATION :
Post accessing available tool and help of competencies of the manpower , a PROTOTYPE was developed in form of Customer feedback form . Later the same was tested to the small group of customers and basis its acceptability it was applied for entire 20 K customers of my Circle .
Customer feedback form was smartly prepared so that it gave us the required information , the learning of design thing was applied like what we know , what we do n’t know , what we need to know .
INSIGHT :
While looking at the insight ’s received , we came to know ‘ WHAT WOW ’s ’ . We got to know the following pattern of repayments from customers .
Most of the customers were not opting for moratorium , which was contradicts our previous assumption .
Still the challenge remains unsolved since due to uncertainty many of the customers feedbacks were conditional .
So while preparing the workable solution , we finally thought of ‘ WHAT WORKS ’ .
APPROACH :
We are going ahead with sending our customers with the link to pay online along with we have the list of customers which are having cash payments with them which can be collected as soon as the lockdown is lifted .
Apart from this we have also prepared the list of customer who has balance in their account and we will present their ACH in bank shortly .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: THE CHALLENGE :
Forecasting Collection pattern of customers amid COVID 19 ’ lockdown .
Repayment has struck , we are working out the ways to reach to the customers to know the customers mindset .
With the government getting into the picture by floating the guidelines for moratorium , it becomes a additional challenge to make the customers and our own team understand them the pros and cons of moratorium scheme .
This problem seems the perfect example of design thinking problem where we find the problem is human centric , problem could not be clearly understood with high level of uncertainty .
SELECTION :
To initiate solving this challenge , GOOGLE DESIGN SPRINTS seems relevant , where post understanding the issue thoroughly , by DIVERGING , we did brainstorming with my team in various combination through con - call with HO - CH , CH - DM , DM - ABM , ABM - EXE & Combination of all . From the discussions we came out of numerous of ideas , few of workable listed below :
We should list down and study the profile of customers funded .
Every profile to be grouped into high , medium & low impact out of the prevailing challenge of lockdown .
To ascertain the percentage of customer comes into low impact with available online repayment option with them to help collecting their dues .
Customer with funds available in their account and willing to pay through ACH mode .
APPLICATION :
Post accessing available tool and help of competencies of the manpower , a PROTOTYPE was developed in form of Customer feedback form . Later the same was tested to the small group of customers and basis its acceptability it was applied for entire 20 K customers of my Circle .
Customer feedback form was smartly prepared so that it gave us the required information , the learning of design thing was applied like what we know , what we do n’t know , what we need to know .
INSIGHT :
While looking at the insight ’s received , we came to know ‘ WHAT WOW ’s ’ . We got to know the following pattern of repayments from customers .
Most of the customers were not opting for moratorium , which was contradicts our previous assumption .
Still the challenge remains unsolved since due to uncertainty many of the customers feedbacks were conditional .
So while preparing the workable solution , we finally thought of ‘ WHAT WORKS ’ .
APPROACH :
We are going ahead with sending our customers with the link to pay online along with we have the list of customers which are having cash payments with them which can be collected as soon as the lockdown is lifted .
Apart from this we have also prepared the list of customer who has balance in their account and we will present their ACH in bank shortly .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10112 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Note : I have not mentioned th actual product I will be working on for sensitivity reasons but I will
most certainly apply the approach suggested below
Challenge : The challenge in my place of work is that too often launch decisions come down to the opinion of powerful executives and sometimes results in unsuccessful campaigns or products in the market that have not had the appropriate level of customer testing , This can not only be costly for the organisation but it can lead to customer frustration and some cases it can be more detrimental than not doing anything at all . In addition , the term pilot is common practice today which results in a pass(go ) or fail ( no go ) decision and I believe there is a better way to test new ideas with the market . The product I am working on is a totally new concept for my country and will not only require different thinking for my company but it will requre education for consumers and therefore I believe I can apply learnings from this course to iteratively test in an unknown space . Selection : There is an emerging trend in my industry ( insurance sector ) that the CEO has asked me to explore and provide a recommendation and plan . I believe that I could achieve one or multiple learning launches based on the hypothesised approach which could then be used to help influence both the executives and inform the business case with real data . Today the business utilises pilots to a subset of the target customer set to establish a Go or No Go decision . The “ Learning Launch ” tool really caught my attention and this is the tool I wish to use for this assignment as it is a fail fast , fail cheap approach that not only validates early if the hypothesised idea is valuable but it gives me multiple opportunities to iterate and adapt the idea ensuring the outcome meets the need of the target costumer better than any other option out there . I believe the Learning launch has the ability to revolutionaise the way my business see ’s innovation and product delivery . Appplication : I already have a hypothesis formed for my product ( telematics in motor insurance ) ( therefoe please assume the the research and data analytics have been complete , as has the ideation and mind mapping process . I am at the stage where I wish to gather feedback from customers on concept design . The first thing I will do is state what my key assumptions are for the concept(s ) and then list out what my success criteria are for the learning launch but importantly I will also list out my failure criteria which will help me identify flags ( good or bad ) that suggest a pivot or adaptation of the idea might be necessary . In order to test my hypotheses I plan to run a couple of alternate testing groups which represents different alternative concepts that were proposed during the mind mapping phase . I will use two sets of customers from the same target audience but I will use two different testing methodologies ; 1 . An online co - creation panel which will enable me to engage customers from across the country and 2 . Ethnographic style research where I can observe how a customer interacts with the idea/ concept illustrations . I will be looking for both confirming and disconfirming data in the outputs of the learning launch research to asses whether I should continue development , pivot the idea or table the idea for future consideration
Insight : The key insight for me or the “ Aha ! ” moment was the realisation that a pilot or pre- launch test is not black or white and does not necessarily mean it ’s a bad idea , it my be the perfect idea but presented at the wrong time or maybe the idea was nearly there but requires some different thinking to turn it into something more compelling for customers . I have also seen expensive pilots and launches fail , costing the organisation a lot of money and I believe that the learning launch approach could have a big impact on both the cost and success of delivery of new products to market . Going forward , I would like to look at pre - launch activity as experimentation and iterative discovery rather than a pass / fail metric . Approach : I believe there is a big opportunity to apply the storytelling tool in addition to the learning launch as my challenge is not just about process , it is also about influencing stakeholders in my company who have strong opinions and who are critical to the success of failure of the implementation of my above suggestions . The first thing I will do is map out my key stakeholders , create a plan for who I will communicate with and when , and then I will create my story around the personality and the needs of the person I will be presenting to . For example the finance director might require a separate storytelling session to the marketing director because their needs are chalk and cheese and will require a different story approach . I will use the storytelling technique to educate and influence stakeholders to get support for trialling both design thinking as a whole but most importantly application to how we launch new products and services and the definition of success / failure . I believe that that a combination of all the tools in Design Thinking will be powerful , but learning launch combined with storytelling I believe will give me the biggest value and opportunity to succeed
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Note : I have not mentioned th actual product I will be working on for sensitivity reasons but I will
most certainly apply the approach suggested below
Challenge : The challenge in my place of work is that too often launch decisions come down to the opinion of powerful executives and sometimes results in unsuccessful campaigns or products in the market that have not had the appropriate level of customer testing , This can not only be costly for the organisation but it can lead to customer frustration and some cases it can be more detrimental than not doing anything at all . In addition , the term pilot is common practice today which results in a pass(go ) or fail ( no go ) decision and I believe there is a better way to test new ideas with the market . The product I am working on is a totally new concept for my country and will not only require different thinking for my company but it will requre education for consumers and therefore I believe I can apply learnings from this course to iteratively test in an unknown space . Selection : There is an emerging trend in my industry ( insurance sector ) that the CEO has asked me to explore and provide a recommendation and plan . I believe that I could achieve one or multiple learning launches based on the hypothesised approach which could then be used to help influence both the executives and inform the business case with real data . Today the business utilises pilots to a subset of the target customer set to establish a Go or No Go decision . The “ Learning Launch ” tool really caught my attention and this is the tool I wish to use for this assignment as it is a fail fast , fail cheap approach that not only validates early if the hypothesised idea is valuable but it gives me multiple opportunities to iterate and adapt the idea ensuring the outcome meets the need of the target costumer better than any other option out there . I believe the Learning launch has the ability to revolutionaise the way my business see ’s innovation and product delivery . Appplication : I already have a hypothesis formed for my product ( telematics in motor insurance ) ( therefoe please assume the the research and data analytics have been complete , as has the ideation and mind mapping process . I am at the stage where I wish to gather feedback from customers on concept design . The first thing I will do is state what my key assumptions are for the concept(s ) and then list out what my success criteria are for the learning launch but importantly I will also list out my failure criteria which will help me identify flags ( good or bad ) that suggest a pivot or adaptation of the idea might be necessary . In order to test my hypotheses I plan to run a couple of alternate testing groups which represents different alternative concepts that were proposed during the mind mapping phase . I will use two sets of customers from the same target audience but I will use two different testing methodologies ; 1 . An online co - creation panel which will enable me to engage customers from across the country and 2 . Ethnographic style research where I can observe how a customer interacts with the idea/ concept illustrations . I will be looking for both confirming and disconfirming data in the outputs of the learning launch research to asses whether I should continue development , pivot the idea or table the idea for future consideration
Insight : The key insight for me or the “ Aha ! ” moment was the realisation that a pilot or pre- launch test is not black or white and does not necessarily mean it ’s a bad idea , it my be the perfect idea but presented at the wrong time or maybe the idea was nearly there but requires some different thinking to turn it into something more compelling for customers . I have also seen expensive pilots and launches fail , costing the organisation a lot of money and I believe that the learning launch approach could have a big impact on both the cost and success of delivery of new products to market . Going forward , I would like to look at pre - launch activity as experimentation and iterative discovery rather than a pass / fail metric . Approach : I believe there is a big opportunity to apply the storytelling tool in addition to the learning launch as my challenge is not just about process , it is also about influencing stakeholders in my company who have strong opinions and who are critical to the success of failure of the implementation of my above suggestions . The first thing I will do is map out my key stakeholders , create a plan for who I will communicate with and when , and then I will create my story around the personality and the needs of the person I will be presenting to . For example the finance director might require a separate storytelling session to the marketing director because their needs are chalk and cheese and will require a different story approach . I will use the storytelling technique to educate and influence stakeholders to get support for trialling both design thinking as a whole but most importantly application to how we launch new products and services and the definition of success / failure . I believe that that a combination of all the tools in Design Thinking will be powerful , but learning launch combined with storytelling I believe will give me the biggest value and opportunity to succeed
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22305 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
As I am a UI / UX engineer , the first tool I used was Visualization , or Visual Design Thinking , to achieve collaborative understanding of a problem space among a diverse and different localization group of stakeholders before attempting to identify the problem and define / design possible solutions to the problem .
I use Visual Design Thinking approach often with our customers , who are agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be global . Citizens , businesses , and non- citizens .
Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , few develop mobile app and website which giving a clear visualization of this Design Thinking Approach .
I have used the Design Thinking of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders / business to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations advocacy groups , and other entities that may add constraints to how the organization operates .
If materials are not available , then I conduct informal discussion with different stakeholder or agencies stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation .
The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest .
Each group receives a visual graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as :
1 . What key insights do you have about the relationships between the entities in your
problem space ?
2 . What would you change about the graphic to make it more accurately reflect your
problem space ?
3 . What key elements are missing from the graphic ? 4 .
I give them approximately 15 - 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark- ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic .
After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
As I am a UI / UX engineer , the first tool I used was Visualization , or Visual Design Thinking , to achieve collaborative understanding of a problem space among a diverse and different localization group of stakeholders before attempting to identify the problem and define / design possible solutions to the problem .
I use Visual Design Thinking approach often with our customers , who are agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be global . Citizens , businesses , and non- citizens .
Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , few develop mobile app and website which giving a clear visualization of this Design Thinking Approach .
I have used the Design Thinking of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders / business to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations advocacy groups , and other entities that may add constraints to how the organization operates .
If materials are not available , then I conduct informal discussion with different stakeholder or agencies stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation .
The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest .
Each group receives a visual graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as :
1 . What key insights do you have about the relationships between the entities in your
problem space ?
2 . What would you change about the graphic to make it more accurately reflect your
problem space ?
3 . What key elements are missing from the graphic ? 4 .
I give them approximately 15 - 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark- ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic .
After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22049 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Designing a common history to win the challenge of the future
I work as a management consultant and my job is , most of the times , to help client companies review their current strategy and organization and decide how to change and adapt both , in order to remain competitive in a rapidly evolving environment . I was recently engaged by a large multinational enterprise that works in the area of consumer goods with the following request : the management team of the Italian subsidiary ( around 25 people ) has been recently profoundly changed with young new mangers joining the firm in several key roles . This change has created a tension in the team between the new - comers , strong of their professional skills and updated knowledge , and the “ old guard ” , composed by seasoned managers with lot of experience and power in the organization . This split is not helping the company in moving ahead with the speed and efficacy it needs . Moreover , now it is time to develop a new strategic plan and it is mandatory for all the managers composing the team to offer their contribution while avoiding interpersonal conflict or power fights . A hard confrontation is expected but should be limited to the different views about the future of the company and should find a synthesis in a strategy shared and supported by the whole team . How can we create the conditions for all this to happen in a one and a half day of residential workshop ? I was working on this project together with a colleague of mine . She is a psychologist and her knowledge was very helpful in finding the right solution to this problem . Our business partner was the HR manager of the Company , a quite conservative professional who was afraid of the conflict that might have sparkled during the meeting and of the evaluation of his ( and our ) work that the CEO would have made at the end of it . He suggested to start the meeting by leaving the ground to the CEO in order for him to set the goals for the strategy design effort and warn his people about the need to overcome conflicts and work together as a team . The HR manager also suggested that this way of proceeding was consistent with the traditional hierarchical culture of the company . We thought about this proposal but then we said that the traditional culture was exactly what the Company , and its CEO wanted to change and that to start a meeting in a passive way , with the top guy preaching the change was not an effective way of overcoming resistance to change . We did n’t know about “ design thinking ” at the time , but now I know that what we suggested as an alternative solution was a mix of “ story telling ” and “ visualization ” . Following what André Martin from Mars has shared with us during the Design Thinking course , we needed a “ storytelling [ that ] is the difference between solving a problem and creating a cause ” and which could have an emotional impact on the people involved in the workshop , also uniting them in a common set of values and in a shared history . We also thought that we needed to stimulate the “ right side ” of the brain of the people involved , in order to stimulate their creativity in view of the strategy formulation exercise that was at the core of the meeting . We wanted to touch their imagination together with their hearts . Visualization , considered as “ anything that takes us beyond just using words or language alone ” , appeared immediately as a good approach to follow together with storytelling or as a way of telling a compelling story in and by itself . Following our ( involuntary at the time ) “ design thinking ” , this is the solution that we proposed and that was accepted with some enthusiasm also by the HR manager of the Company and by his boss . We divided the past 30 years of the life of the company in strips of 5 years each . We assigned each segment of history to a small group of managers who were present at the time . A month before the date scheduled for the meeting , we asked each group to prepare a presentation by following these guidelines :
• You will be in charge of presenting this period in the life of our Company to the rest of the
team . Your presentation should be organized and delivered in a way that it should touch the brain and the heart of your colleagues . We want the team to be able to recognize the values that have inspired us over the course of our life , the challenges that we have overcome , the crises that we have faced and the successes that we have enjoyed . Following your presentation each of us should know more about our Company and should feel a greater level of commitment toward the common cause that unites us .
• Please support your presentation with any artifact of the time that you think could inspire
thoughts and emotions in the people listening to you . They can be pictures , letters , products that we used to sell , t - shirts and other form of merchandising used at the time . Anything that should bring us all into that period by visually reliving it .
We were n’t expecting the quality and creativity of the presentations that we enjoyed at the beginning of the first day of the workshop . I remember in particular a group that was in charge of presenting a period when the Company had diversified in disparate industries ( and loosing then money because they had no core competencies in most of the new businesses they entered ) . The team extracted from a mysterious box , like magicians , racquets and tennis balls ( the company had acquired a firm in the sport business sector ) , bottles of wine , shoes , etc . The efficacy of the story telling united with the objects and pictures that were visually supporting it was so high that , in the end , the whole team knew that to venture into areas where you do not have any competence base to sustain a competitive advantage was something to absolutely avoid in the new strategy development exercise . The team was also able to recognize in the words and images provided by the different groups , that there were common values maintained throughout the history of the company . Trust and consideration for the people working for the company were core among those values and stable across different periods of time . Among laughs and some tear moved by forgotten memories , the experience that we designed reached also the goal of uniting the team , beyond all the differences in age and experience , and preparing it for working together on the new strategy of the Company . By combining story telling with visualization we all gained insights about the history of the company , its culture , the evolution of its strategy over time , its core competencies , the attitude and values of its people etc . I do not think that any other way of sharing information and emotions would have worked equally well , or at least not in such a limited time frame . Consequently , we have used this approach also in other projects , always finding it very effective and engaging .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Designing a common history to win the challenge of the future
I work as a management consultant and my job is , most of the times , to help client companies review their current strategy and organization and decide how to change and adapt both , in order to remain competitive in a rapidly evolving environment . I was recently engaged by a large multinational enterprise that works in the area of consumer goods with the following request : the management team of the Italian subsidiary ( around 25 people ) has been recently profoundly changed with young new mangers joining the firm in several key roles . This change has created a tension in the team between the new - comers , strong of their professional skills and updated knowledge , and the “ old guard ” , composed by seasoned managers with lot of experience and power in the organization . This split is not helping the company in moving ahead with the speed and efficacy it needs . Moreover , now it is time to develop a new strategic plan and it is mandatory for all the managers composing the team to offer their contribution while avoiding interpersonal conflict or power fights . A hard confrontation is expected but should be limited to the different views about the future of the company and should find a synthesis in a strategy shared and supported by the whole team . How can we create the conditions for all this to happen in a one and a half day of residential workshop ? I was working on this project together with a colleague of mine . She is a psychologist and her knowledge was very helpful in finding the right solution to this problem . Our business partner was the HR manager of the Company , a quite conservative professional who was afraid of the conflict that might have sparkled during the meeting and of the evaluation of his ( and our ) work that the CEO would have made at the end of it . He suggested to start the meeting by leaving the ground to the CEO in order for him to set the goals for the strategy design effort and warn his people about the need to overcome conflicts and work together as a team . The HR manager also suggested that this way of proceeding was consistent with the traditional hierarchical culture of the company . We thought about this proposal but then we said that the traditional culture was exactly what the Company , and its CEO wanted to change and that to start a meeting in a passive way , with the top guy preaching the change was not an effective way of overcoming resistance to change . We did n’t know about “ design thinking ” at the time , but now I know that what we suggested as an alternative solution was a mix of “ story telling ” and “ visualization ” . Following what André Martin from Mars has shared with us during the Design Thinking course , we needed a “ storytelling [ that ] is the difference between solving a problem and creating a cause ” and which could have an emotional impact on the people involved in the workshop , also uniting them in a common set of values and in a shared history . We also thought that we needed to stimulate the “ right side ” of the brain of the people involved , in order to stimulate their creativity in view of the strategy formulation exercise that was at the core of the meeting . We wanted to touch their imagination together with their hearts . Visualization , considered as “ anything that takes us beyond just using words or language alone ” , appeared immediately as a good approach to follow together with storytelling or as a way of telling a compelling story in and by itself . Following our ( involuntary at the time ) “ design thinking ” , this is the solution that we proposed and that was accepted with some enthusiasm also by the HR manager of the Company and by his boss . We divided the past 30 years of the life of the company in strips of 5 years each . We assigned each segment of history to a small group of managers who were present at the time . A month before the date scheduled for the meeting , we asked each group to prepare a presentation by following these guidelines :
• You will be in charge of presenting this period in the life of our Company to the rest of the
team . Your presentation should be organized and delivered in a way that it should touch the brain and the heart of your colleagues . We want the team to be able to recognize the values that have inspired us over the course of our life , the challenges that we have overcome , the crises that we have faced and the successes that we have enjoyed . Following your presentation each of us should know more about our Company and should feel a greater level of commitment toward the common cause that unites us .
• Please support your presentation with any artifact of the time that you think could inspire
thoughts and emotions in the people listening to you . They can be pictures , letters , products that we used to sell , t - shirts and other form of merchandising used at the time . Anything that should bring us all into that period by visually reliving it .
We were n’t expecting the quality and creativity of the presentations that we enjoyed at the beginning of the first day of the workshop . I remember in particular a group that was in charge of presenting a period when the Company had diversified in disparate industries ( and loosing then money because they had no core competencies in most of the new businesses they entered ) . The team extracted from a mysterious box , like magicians , racquets and tennis balls ( the company had acquired a firm in the sport business sector ) , bottles of wine , shoes , etc . The efficacy of the story telling united with the objects and pictures that were visually supporting it was so high that , in the end , the whole team knew that to venture into areas where you do not have any competence base to sustain a competitive advantage was something to absolutely avoid in the new strategy development exercise . The team was also able to recognize in the words and images provided by the different groups , that there were common values maintained throughout the history of the company . Trust and consideration for the people working for the company were core among those values and stable across different periods of time . Among laughs and some tear moved by forgotten memories , the experience that we designed reached also the goal of uniting the team , beyond all the differences in age and experience , and preparing it for working together on the new strategy of the Company . By combining story telling with visualization we all gained insights about the history of the company , its culture , the evolution of its strategy over time , its core competencies , the attitude and values of its people etc . I do not think that any other way of sharing information and emotions would have worked equally well , or at least not in such a limited time frame . Consequently , we have used this approach also in other projects , always finding it very effective and engaging .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9360 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling describes the social and cultural activity of sharing stories . It is the conveying of events in words , and images , often by improvisation or embellishment . Stories or narratives have been shared in every culture as a means of entertainment , education , cultural preservation , and to instill moral values . Crucial elements of stories and storytelling include plot , characters , and narrative point of view . I am a student and the tool of storytelling is an integral part of my studies . Firstly , storytelling is essential in a group work for the creation of a certain project to be presented . It is always important to associate a story with a project so that it also attracts the attention of the listener . Secondly it is also important to present oneself in the working world and to create networking . Finally , it is important when it comes to job interviews , as you have to tell your story in the best possible way and also attract the interest of the listener . The most recent challenge I had that required the use of storytelling tools was to organise an event for my university . The aim was to present to an audience of prospective students and professors all the projects we have done in our Master 's programme , trying to create a story that brought together all the areas we have worked in . We therefore wanted to create a journey . The title was " Journey from chaos to interconnectivity : leadership strategies for changing the planet " . We guided our audience through the virtual journey of our presentation . We were divided into three groups , which explored the main pillars of sustainability : social , economic and environmental . These three dimensions require climate action , responsible leadership and digital solutions . The stories started at a micro level exploring social issues , then moved to an intermediate level elaborating on economic issues . Finally , each of our stories was taken to the macro level by inspecting the environmental dimensions . Environmental dimension : this is the micro level pillar and it includes all life forms on our planet . Economic dimension : this pillar is the medium level and represent threats that affect human made systems , like global food systems and supply chains . Social dimension : this pillar is the micro level ( in our presentation ) and represents the problem in our everyday life . This tool was very useful because it gave us the opportunity to tell our experience and projects through the story of a journey in which everyone could participate .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling describes the social and cultural activity of sharing stories . It is the conveying of events in words , and images , often by improvisation or embellishment . Stories or narratives have been shared in every culture as a means of entertainment , education , cultural preservation , and to instill moral values . Crucial elements of stories and storytelling include plot , characters , and narrative point of view . I am a student and the tool of storytelling is an integral part of my studies . Firstly , storytelling is essential in a group work for the creation of a certain project to be presented . It is always important to associate a story with a project so that it also attracts the attention of the listener . Secondly it is also important to present oneself in the working world and to create networking . Finally , it is important when it comes to job interviews , as you have to tell your story in the best possible way and also attract the interest of the listener . The most recent challenge I had that required the use of storytelling tools was to organise an event for my university . The aim was to present to an audience of prospective students and professors all the projects we have done in our Master 's programme , trying to create a story that brought together all the areas we have worked in . We therefore wanted to create a journey . The title was " Journey from chaos to interconnectivity : leadership strategies for changing the planet " . We guided our audience through the virtual journey of our presentation . We were divided into three groups , which explored the main pillars of sustainability : social , economic and environmental . These three dimensions require climate action , responsible leadership and digital solutions . The stories started at a micro level exploring social issues , then moved to an intermediate level elaborating on economic issues . Finally , each of our stories was taken to the macro level by inspecting the environmental dimensions . Environmental dimension : this is the micro level pillar and it includes all life forms on our planet . Economic dimension : this pillar is the medium level and represent threats that affect human made systems , like global food systems and supply chains . Social dimension : this pillar is the micro level ( in our presentation ) and represents the problem in our everyday life . This tool was very useful because it gave us the opportunity to tell our experience and projects through the story of a journey in which everyone could participate .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17648 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I`m starting my own business after a long period of working in big companies . I`ve been working with digital marketing for the past three years so I decided to adventure on my own this year . The challenge was to create a workflow , mirrored from my activities on the past job , but adapt that workflow to just one person , me .
Since I am alone now , I need to have a process , very defined , so I can do everything that I need to get done in a way that is practical , efficient and detailed .
The work to be done by me : create a proposal based on the information I gathered by studying the client ’s business , develop a strategy for the social content , PR and communications considering all types of publics that the client ’s need to speak to , develop and test digital marketing tools and strategies to generate leads , execute digital marketing and PR campaigns .
Selection :
For this challenge , I decided to use the mind mapping tool . This way I can visualize all the steps of the digital marketing , communication , PR and social media in one place and figure out how to allocate each task into the workflow and figure out how long they would take me to complete .
With the mind mapping tool , I will be able to understand how long would take me to finish a client`s job and how much should I charge for each step and the whole account .
The mind mapping tool helps to find patterns and themes on the data that you have , also is used to visualize the data in a simpler and organized way . By doing this , it helps unlock creativity and deeper thoughts that other tools might to be able to do .
As described in the module 3 lessons , the mind mapping tool is essential to analyze the data you collected during the What is phase and stablish the criteria for the What if phase of the process .
Application :
To create the mind mapping I used a white board and post - its . On each post - it I wrote a step of the process that I used to do with the agency that took care of my account where I worked . Since the work was done by many people I had to invite some of my ex - colleagues to make sure I wasn`t forgetting anything . We wrote all the steps since the briefing , through idea generation , to proposal and activation .
Using the systematic thinking , we allocated each post it in the correct order to establish the best way to work on every single step . Creating new insights and taking into consideration that I will be alone executing all of them , so I will need to be very organized .
We all had different opinions regarding the steps , so this part of the mind mapping took us a while . But in the end , the workflow was created and now I am testing it out on my first client .
Insights :
By inviting me friends and ex - colleagues into the process I could create a mind mapping board that helped me start my new job . Many of them came up with great ideas on how to optimize the process to make it run smoothly since I will be doing it alone .
Some of the insights generated were :
- Create a document with all kinds of questions that I need to ask clients about their business to facilitate the briefing step . Since my work starts with me studying the client ’s business , the same questions will come up every time . So , this document will save me time before a meeting .
- Develop three types of service packages for client`s to choose which would be best suited for their needs .
- Design a template for proposals that includes feedback space so the client can tell me how they feel about the ideas that I created for them and how can I improve my work .
The mind mapping tool has helped me successfully in this challenge . It helped me understand all the steps I need to take on each client clearer and how should I proceed in every account . This way I am more organized and able to take in more clients and charge the exact amount of time I will take to complete a client`s job .
Design thinking has changed the way I approach challenges in my life and work . It helped me to open my mind to the possibility of using a specific process to solve the tests that will come up now that I am venturing on my own .
Approach :
On the next time , I apply the design thinking process to solve an issue or challenge , I will use mind mapping again , but I also want to use the brainstorm tool with some of my client`s to better understand if my workflow works for them as well as has worked for me . Since I work by myself , it would be great to have more people involved in the design thinking process . Using the brainstorming tool would be great to generate new ideas from the point of view of the client .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I`m starting my own business after a long period of working in big companies . I`ve been working with digital marketing for the past three years so I decided to adventure on my own this year . The challenge was to create a workflow , mirrored from my activities on the past job , but adapt that workflow to just one person , me .
Since I am alone now , I need to have a process , very defined , so I can do everything that I need to get done in a way that is practical , efficient and detailed .
The work to be done by me : create a proposal based on the information I gathered by studying the client ’s business , develop a strategy for the social content , PR and communications considering all types of publics that the client ’s need to speak to , develop and test digital marketing tools and strategies to generate leads , execute digital marketing and PR campaigns .
Selection :
For this challenge , I decided to use the mind mapping tool . This way I can visualize all the steps of the digital marketing , communication , PR and social media in one place and figure out how to allocate each task into the workflow and figure out how long they would take me to complete .
With the mind mapping tool , I will be able to understand how long would take me to finish a client`s job and how much should I charge for each step and the whole account .
The mind mapping tool helps to find patterns and themes on the data that you have , also is used to visualize the data in a simpler and organized way . By doing this , it helps unlock creativity and deeper thoughts that other tools might to be able to do .
As described in the module 3 lessons , the mind mapping tool is essential to analyze the data you collected during the What is phase and stablish the criteria for the What if phase of the process .
Application :
To create the mind mapping I used a white board and post - its . On each post - it I wrote a step of the process that I used to do with the agency that took care of my account where I worked . Since the work was done by many people I had to invite some of my ex - colleagues to make sure I wasn`t forgetting anything . We wrote all the steps since the briefing , through idea generation , to proposal and activation .
Using the systematic thinking , we allocated each post it in the correct order to establish the best way to work on every single step . Creating new insights and taking into consideration that I will be alone executing all of them , so I will need to be very organized .
We all had different opinions regarding the steps , so this part of the mind mapping took us a while . But in the end , the workflow was created and now I am testing it out on my first client .
Insights :
By inviting me friends and ex - colleagues into the process I could create a mind mapping board that helped me start my new job . Many of them came up with great ideas on how to optimize the process to make it run smoothly since I will be doing it alone .
Some of the insights generated were :
- Create a document with all kinds of questions that I need to ask clients about their business to facilitate the briefing step . Since my work starts with me studying the client ’s business , the same questions will come up every time . So , this document will save me time before a meeting .
- Develop three types of service packages for client`s to choose which would be best suited for their needs .
- Design a template for proposals that includes feedback space so the client can tell me how they feel about the ideas that I created for them and how can I improve my work .
The mind mapping tool has helped me successfully in this challenge . It helped me understand all the steps I need to take on each client clearer and how should I proceed in every account . This way I am more organized and able to take in more clients and charge the exact amount of time I will take to complete a client`s job .
Design thinking has changed the way I approach challenges in my life and work . It helped me to open my mind to the possibility of using a specific process to solve the tests that will come up now that I am venturing on my own .
Approach :
On the next time , I apply the design thinking process to solve an issue or challenge , I will use mind mapping again , but I also want to use the brainstorm tool with some of my client`s to better understand if my workflow works for them as well as has worked for me . Since I work by myself , it would be great to have more people involved in the design thinking process . Using the brainstorming tool would be great to generate new ideas from the point of view of the client .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21792 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Life experience lesson is a key tool and very vital instrument I use in relating with people that surround me . I discovered that many people have various challenges which come in different ways and pattern .
I have come to understand that sharing life experience lessons with people that have not encountered such challenges help them to prepare their mind towards such issues and give them a guide in overcoming when they find themselves in such situation .
Also , sharing true life experience give the opportunity of having different design thinking from people with wide variety of interest and thought process . Sharing true life story give the avenue to gather a lots of mindset reasoning from different opinion . The suggestion and ideas help to develop complete strategies in finding possible solutions to human perspective on life challenges .
Application .
I did a survey in my local development community in finding the number of women having to battle cancer of the ovary . I engaged different families in my development area by approaching different families and having to fill a survey form indicating women ( both married and singles ) .
I made out a column in the survey form a part to indicate yes or no by each family who have the health issue on cancer of the ovary .
At the first engagement,30 families participated in all and the feedback was very helpful .
The aim of this is to make the information available to the local development government health unit . This will help them to have a better health plan in addressing the health challenges in our community .
Insight & Approach
Using this true - life experience has been a vital tool in relating with my local development community . I use my late wife own experience about cancer related health challenges in educating the affected women on how they can go about it .
Also , using this true life experience give the local government officials the avenue to have a better understanding of how the cancer could be treated and handle .
Using my late wife experience made a great impact on the approach , so many of the women were able to express their mind and were so free to speak about what they do not understand about cancer . Some were just hearing it for the first time , and it really open up the understanding of the need to know what the disease is all about and how it could be managed and dealt with .
This became an eye opener for the entire community at large , most of the women eventually could boldly express themselves with out fear unlike before that they did not have the understanding .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Life experience lesson is a key tool and very vital instrument I use in relating with people that surround me . I discovered that many people have various challenges which come in different ways and pattern .
I have come to understand that sharing life experience lessons with people that have not encountered such challenges help them to prepare their mind towards such issues and give them a guide in overcoming when they find themselves in such situation .
Also , sharing true life experience give the opportunity of having different design thinking from people with wide variety of interest and thought process . Sharing true life story give the avenue to gather a lots of mindset reasoning from different opinion . The suggestion and ideas help to develop complete strategies in finding possible solutions to human perspective on life challenges .
Application .
I did a survey in my local development community in finding the number of women having to battle cancer of the ovary . I engaged different families in my development area by approaching different families and having to fill a survey form indicating women ( both married and singles ) .
I made out a column in the survey form a part to indicate yes or no by each family who have the health issue on cancer of the ovary .
At the first engagement,30 families participated in all and the feedback was very helpful .
The aim of this is to make the information available to the local development government health unit . This will help them to have a better health plan in addressing the health challenges in our community .
Insight & Approach
Using this true - life experience has been a vital tool in relating with my local development community . I use my late wife own experience about cancer related health challenges in educating the affected women on how they can go about it .
Also , using this true life experience give the local government officials the avenue to have a better understanding of how the cancer could be treated and handle .
Using my late wife experience made a great impact on the approach , so many of the women were able to express their mind and were so free to speak about what they do not understand about cancer . Some were just hearing it for the first time , and it really open up the understanding of the need to know what the disease is all about and how it could be managed and dealt with .
This became an eye opener for the entire community at large , most of the women eventually could boldly express themselves with out fear unlike before that they did not have the understanding .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13758 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge & Selection
I believe Storytelling is a good tool especially for kids . In my spare time , I work with cub scout , which has boys from 6 years old to 10 years old . Some young kids are not mature yet , still like toddler , some kids ’ personality is strange , and some big kids are making some joke to damage some facility staff . We need to train them to follow cub scout law , spirit , and discipline , and also let them learn some simple skill in wild . Encouragement and inspiration are the way to empower them . When I work with young kid , I tell a story and ask them to give me feedback , through this way , we can teach young kids . When work with big kids ( 8 - 10 years old ) , I share my old experience in my mind with them to encourage them to overcome difficulty . Through this Storytelling , it creates understanding and trust , I can use the information I get to develop different strategies for developing the way for cub scout kids growing up .
Application
For cub scout , once a year , we need to organize a popcorn booth sale . I told stories to new cub scout how last year other scout sale popcorn , and encourage them to promote their products to potential customers , to talk with people about their story to sell their popcorn . One old lady asked a scout how much popcorn he planned to sell , the cub scout ’s answer was creative , “ $ 1000 ” .
Insight & Approach
“ Wow ” , the lady asked “ why ” , the scout said because he wanted to win the gold award prize . “ that is a long way to go ” , the lady said , and immediately called 4 of her friends to come to buy popcorn . By applying Storytelling tool , I found my storytelling , the scout storytelling really works well , it did impact people and generate good result .
The course make me realize , for any kind of situation , I need to prepare and think about some stories in advance , and then use the story to present my idea and illuminate other people . Storytelling helps communication and understanding , it will make all stakeholders quickly to come to same page , greatly improved efficiency of resolving issues .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge & Selection
I believe Storytelling is a good tool especially for kids . In my spare time , I work with cub scout , which has boys from 6 years old to 10 years old . Some young kids are not mature yet , still like toddler , some kids ’ personality is strange , and some big kids are making some joke to damage some facility staff . We need to train them to follow cub scout law , spirit , and discipline , and also let them learn some simple skill in wild . Encouragement and inspiration are the way to empower them . When I work with young kid , I tell a story and ask them to give me feedback , through this way , we can teach young kids . When work with big kids ( 8 - 10 years old ) , I share my old experience in my mind with them to encourage them to overcome difficulty . Through this Storytelling , it creates understanding and trust , I can use the information I get to develop different strategies for developing the way for cub scout kids growing up .
Application
For cub scout , once a year , we need to organize a popcorn booth sale . I told stories to new cub scout how last year other scout sale popcorn , and encourage them to promote their products to potential customers , to talk with people about their story to sell their popcorn . One old lady asked a scout how much popcorn he planned to sell , the cub scout ’s answer was creative , “ $ 1000 ” .
Insight & Approach
“ Wow ” , the lady asked “ why ” , the scout said because he wanted to win the gold award prize . “ that is a long way to go ” , the lady said , and immediately called 4 of her friends to come to buy popcorn . By applying Storytelling tool , I found my storytelling , the scout storytelling really works well , it did impact people and generate good result .
The course make me realize , for any kind of situation , I need to prepare and think about some stories in advance , and then use the story to present my idea and illuminate other people . Storytelling helps communication and understanding , it will make all stakeholders quickly to come to same page , greatly improved efficiency of resolving issues .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15522 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & selection Since I started growing up , I realized that I had the ability to learn a better way by making visual charts or some kind of visual aid to help me learn . Through all these years I have been using visual tools to help me present ideas to others , to help me understand certain problems that I have to resolve and help me see them from another perspective . I mostly used the tool of visualization through the beginning of my data science career to understand the concept of coding and how it works . Application For this section I will explain how I managed to use the visualization tool for my learning experience in Data Science . In the beginning I had a lot of trouble understanding the concepts and the structure of the code and how it worked . To improve my learning , I decided to make some charts and visualizations where I would represent the structure of the code with arrows and figures to better understand what was going on . The first step in my learning curve was to read the code and understand what it was doing line by line . In the following step , I enumerated the steps in the structure of the code and drew some arrows to be able to visualize the process of the code better . The final step is to revise the drawings I have made I try to synthetize it by creating a more appealing visualization tool and be able to see the structure of the code in some simple visualizations . Insight & Approach Throughout this whole process I learned multiple things . The first one is the drawings and ideas have to be very organized , you have to be able to understand the visualization with no problem . The next one is to keep it simple and synthetized . You do n’t need the visualizations to seem very cluttered , you want them to be appealing to the eye . The key in the visualization tool is that the perspective of this visualization will be different for several people and will generate some insightful discussions . It is one of the most important steps in design thinking activities .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & selection Since I started growing up , I realized that I had the ability to learn a better way by making visual charts or some kind of visual aid to help me learn . Through all these years I have been using visual tools to help me present ideas to others , to help me understand certain problems that I have to resolve and help me see them from another perspective . I mostly used the tool of visualization through the beginning of my data science career to understand the concept of coding and how it works . Application For this section I will explain how I managed to use the visualization tool for my learning experience in Data Science . In the beginning I had a lot of trouble understanding the concepts and the structure of the code and how it worked . To improve my learning , I decided to make some charts and visualizations where I would represent the structure of the code with arrows and figures to better understand what was going on . The first step in my learning curve was to read the code and understand what it was doing line by line . In the following step , I enumerated the steps in the structure of the code and drew some arrows to be able to visualize the process of the code better . The final step is to revise the drawings I have made I try to synthetize it by creating a more appealing visualization tool and be able to see the structure of the code in some simple visualizations . Insight & Approach Throughout this whole process I learned multiple things . The first one is the drawings and ideas have to be very organized , you have to be able to understand the visualization with no problem . The next one is to keep it simple and synthetized . You do n’t need the visualizations to seem very cluttered , you want them to be appealing to the eye . The key in the visualization tool is that the perspective of this visualization will be different for several people and will generate some insightful discussions . It is one of the most important steps in design thinking activities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14164 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualisation
Visualisation : It is a core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're enacting a different kind of problem solving that has to bring in more than just logic . Visualisation is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . Most design thinkers call visualisation as “ the mother of all design tools ” , because they are used in every stage of the design thinking process .
Visualisation has a role to play throughout the Design Thinking . It 's an incredible tool , in that sense , in that we 're using those tools and that part of our brain at each phase in the design process . It 's not just something that has an application in one part of the Design Thinking . It has many ways of being useful at different parts of the Design Thinking process .
LIMITATIONS AND IMPLICATIONS :
This paper has been a first attempt to describe visualization methods used in the five phases of design thinking with the aim to inform and support reflection of practitioners and researchers about the role of visualization in design thinking . Limitations arise from the set of examples that were present to the authors , there are many more visualizations in other design thinking projects . We further want to make explicit that those visualization act as illustrative examples and not as the “ standard ” . We also acknowledge that all five phases include divergent and convergent phases and that the visualizations covered in this article cover only one of those two phases . We hope that by making the functions of visualization explicit in general and showcasing examples for each of the design thinking phases , design thinking practitioners and researchers are inspired to think of and make use of visualizations more consciously in the future . We also hope to create a more sophisticated overview of the current use of visuals within design thinking in the future and add new forms of visuals for design thinking teams , such as in the first attempt of Eppler and Kernbach by introducing the Sankey diagram as well as the Confluence Dynagram to design thinking teamsFuture research might investigate the enactment of visualization methods in depths through an ethnographic approach observing and interviewing design thinking practitioners . Quantitative investigation could compare different kind of visualization methods in an experimental setup . In addition , the use of new visualization methods , such as Navicons , digital
knowledge mapping techniques or Dynagrams , could be explored to further enhance the productivity of design thinking teams . One should also not forget the communication between the design thinking team and the ( corporate ) partner which requires clear and transparent communication of processes and decisions as well as their value . This aspects warrants careful study in the future to better understand the impact of design thinking in the ( business ) world .
CONCLUSION :
Design thinking is providing a new approach to creativity and innovation that is human - centred , integrating early prototypes and testing with users . It is currently very popular among business innovators and touches even upon all aspects of life including careers , i.e. the Stanford course ‘ designing your life’ . It provides a new approach including a process , methods and mind - set . A central piece of design thinking in terms of the methods ( e.g. be visual ) but also in bringing the mind - sets alive ( e.g. bias - to - action ) is the use of visualization . It is therefore not surprising that the first course of design thinking , even long before d.school at Stanford had started , was on visual thinking and its importance for design . Despite this importance , the use of visualization within design thinking happens with little reflection and knowledge about its functions , benefits and suitability to the situation and goals at hand . This might even hinder or ruin the effectiveness and development of design thinking teams and their solution to the identified problems .
Therefore , this paper is a first attempt to shed light on the use of visual thinking with design thinking by suggesting the conceptual framework and illustrative .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualisation
Visualisation : It is a core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're enacting a different kind of problem solving that has to bring in more than just logic . Visualisation is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . Most design thinkers call visualisation as “ the mother of all design tools ” , because they are used in every stage of the design thinking process .
Visualisation has a role to play throughout the Design Thinking . It 's an incredible tool , in that sense , in that we 're using those tools and that part of our brain at each phase in the design process . It 's not just something that has an application in one part of the Design Thinking . It has many ways of being useful at different parts of the Design Thinking process .
LIMITATIONS AND IMPLICATIONS :
This paper has been a first attempt to describe visualization methods used in the five phases of design thinking with the aim to inform and support reflection of practitioners and researchers about the role of visualization in design thinking . Limitations arise from the set of examples that were present to the authors , there are many more visualizations in other design thinking projects . We further want to make explicit that those visualization act as illustrative examples and not as the “ standard ” . We also acknowledge that all five phases include divergent and convergent phases and that the visualizations covered in this article cover only one of those two phases . We hope that by making the functions of visualization explicit in general and showcasing examples for each of the design thinking phases , design thinking practitioners and researchers are inspired to think of and make use of visualizations more consciously in the future . We also hope to create a more sophisticated overview of the current use of visuals within design thinking in the future and add new forms of visuals for design thinking teams , such as in the first attempt of Eppler and Kernbach by introducing the Sankey diagram as well as the Confluence Dynagram to design thinking teamsFuture research might investigate the enactment of visualization methods in depths through an ethnographic approach observing and interviewing design thinking practitioners . Quantitative investigation could compare different kind of visualization methods in an experimental setup . In addition , the use of new visualization methods , such as Navicons , digital
knowledge mapping techniques or Dynagrams , could be explored to further enhance the productivity of design thinking teams . One should also not forget the communication between the design thinking team and the ( corporate ) partner which requires clear and transparent communication of processes and decisions as well as their value . This aspects warrants careful study in the future to better understand the impact of design thinking in the ( business ) world .
CONCLUSION :
Design thinking is providing a new approach to creativity and innovation that is human - centred , integrating early prototypes and testing with users . It is currently very popular among business innovators and touches even upon all aspects of life including careers , i.e. the Stanford course ‘ designing your life’ . It provides a new approach including a process , methods and mind - set . A central piece of design thinking in terms of the methods ( e.g. be visual ) but also in bringing the mind - sets alive ( e.g. bias - to - action ) is the use of visualization . It is therefore not surprising that the first course of design thinking , even long before d.school at Stanford had started , was on visual thinking and its importance for design . Despite this importance , the use of visualization within design thinking happens with little reflection and knowledge about its functions , benefits and suitability to the situation and goals at hand . This might even hinder or ruin the effectiveness and development of design thinking teams and their solution to the identified problems .
Therefore , this paper is a first attempt to shed light on the use of visual thinking with design thinking by suggesting the conceptual framework and illustrative .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9176 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection I picked visualisation as the first tool , because this was the first time I got in touch with design thinking - and the process of visualisation to create shared understanding somehow felt natural . And as a newbie I felt like I should start somewhere at the beginning .
Application In these Covid days collaborative is challenging ( in the beginning ) and we learned a lot how to improve working together - and so even in visualisation . In our company ( as software maker ) we have a problem to be improved in the way we deliver our software to customers . Our process is lengthly , not standardised , hard to automate , open to issue and misconfiguration , etc .... So what did we do ? I must admit ... we ( the IT / Cloud department ) already started on improving the situation and reconstructing , but I wanted to pick up the ideas from that course . I got conformation from my manager to invite everybody ( who likes to contribute and be create ) to an online session and I was surprised that around 15 people ( every department was present ) showed up . We did a Jamboard - Session ( meaning and online - pencil - drawing on iPads ) while visualising it in shared google meet session . This was pure fun ( which is really helpful ) and - most important - very informative when we together sketched the " what is " .
Insight We learned a lot . Many assumptions cleared up and many colleagues started even to better understand our current " what is " . And - very astonishing - just this made it a bit better in the current process , but of course we strive for more . And what really happened ? While just trying to focus on " what is " , so many create ideas and different approaches popped up that we had to canalise them in order to focus on " getting the status " .
Approach Yes , visualisation works ( and actually we mjst admit its not unknow . ) - Tell Me , Show Me , and Let Me . We told often about the issues and the system , but after the visual session things got into motion .
If Covid should be over some day , I would love to do such sessions with volunteers from a broader band in person . We in our company are often too narrow minded on who has the creative ideas . Could be the least expected one .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection I picked visualisation as the first tool , because this was the first time I got in touch with design thinking - and the process of visualisation to create shared understanding somehow felt natural . And as a newbie I felt like I should start somewhere at the beginning .
Application In these Covid days collaborative is challenging ( in the beginning ) and we learned a lot how to improve working together - and so even in visualisation . In our company ( as software maker ) we have a problem to be improved in the way we deliver our software to customers . Our process is lengthly , not standardised , hard to automate , open to issue and misconfiguration , etc .... So what did we do ? I must admit ... we ( the IT / Cloud department ) already started on improving the situation and reconstructing , but I wanted to pick up the ideas from that course . I got conformation from my manager to invite everybody ( who likes to contribute and be create ) to an online session and I was surprised that around 15 people ( every department was present ) showed up . We did a Jamboard - Session ( meaning and online - pencil - drawing on iPads ) while visualising it in shared google meet session . This was pure fun ( which is really helpful ) and - most important - very informative when we together sketched the " what is " .
Insight We learned a lot . Many assumptions cleared up and many colleagues started even to better understand our current " what is " . And - very astonishing - just this made it a bit better in the current process , but of course we strive for more . And what really happened ? While just trying to focus on " what is " , so many create ideas and different approaches popped up that we had to canalise them in order to focus on " getting the status " .
Approach Yes , visualisation works ( and actually we mjst admit its not unknow . ) - Tell Me , Show Me , and Let Me . We told often about the issues and the system , but after the visual session things got into motion .
If Covid should be over some day , I would love to do such sessions with volunteers from a broader band in person . We in our company are often too narrow minded on who has the creative ideas . Could be the least expected one .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20949 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MIND MAPPING
Challenge & Selection
Planning a wedding cum reception for my uncle was a
nightmare . A total of 2.5 K guests were expected .
Planning a big fat wedding was a mammoth task made
easy by the mind mapping tool .
We spent a lot of time jotting down the important
aspects of the entire wedding ceremony centered around
the main motif of successful accomplishment of the
ceremony .
Application
We spent a lot of time going through every little detail
of wedding plan and what needs to be done- from the
order of service to the wedding ceremony .
Just talking through everything and mapping it out on
a single mind map managed to ebb the tide of tears
and soon we were looking at the monster in the eye
and saying , “ Well that ’s not so bad ! ”
Various tasks were distributed among various family
members & even the minute details like the time and
date of tuxedo delivery / decorating the car for the
groom were accounted for in the mind map .
Insight & Approach
Well this technique was an eye opener for me . Managing
complex and cumbersome tasks can easily be
accomplished by the mind mapping method .
The only area I will prefer to improve upon is the
distribution of tasks .
Clubbing various co - related tasks , would reduce time and
effort & provide with ease of operation .
I have attached a copy of our mind map .
I hope you ’ll like it !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MIND MAPPING
Challenge & Selection
Planning a wedding cum reception for my uncle was a
nightmare . A total of 2.5 K guests were expected .
Planning a big fat wedding was a mammoth task made
easy by the mind mapping tool .
We spent a lot of time jotting down the important
aspects of the entire wedding ceremony centered around
the main motif of successful accomplishment of the
ceremony .
Application
We spent a lot of time going through every little detail
of wedding plan and what needs to be done- from the
order of service to the wedding ceremony .
Just talking through everything and mapping it out on
a single mind map managed to ebb the tide of tears
and soon we were looking at the monster in the eye
and saying , “ Well that ’s not so bad ! ”
Various tasks were distributed among various family
members & even the minute details like the time and
date of tuxedo delivery / decorating the car for the
groom were accounted for in the mind map .
Insight & Approach
Well this technique was an eye opener for me . Managing
complex and cumbersome tasks can easily be
accomplished by the mind mapping method .
The only area I will prefer to improve upon is the
distribution of tasks .
Clubbing various co - related tasks , would reduce time and
effort & provide with ease of operation .
I have attached a copy of our mind map .
I hope you ’ll like it !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10082 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind mapping
Challenge : I am currently working in a manufacturing company in the new product development ( NPD ) department and my team ’s challenge is to find pattern and theme of our new product ideas and data to be successful in planning and prototyping the new product and to become a successful product in the competitive market . The project scope includes the NPD department composed of five employees , as well as the larger marketing department with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 180 business days and the first batch of the new potential product has to be submitted to the potential customer . We have to listen to our team members , as well as key stakeholders within the marketing department regarding the ideas , feasibility , and constraints of manufacturing . Due to a larger no of opinions , it is very ineffective or problematic concerning executing the product . Selection : A mind map is a great tool that is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps to structure information , helping you to better analyse , comprehend , synthesize , recall and generate new ideas . In a mind map , as opposed to traditional note - taking or a linear text , information is structured in a way that resembles much more closely how our brain works . Since it is an activity that is both analytical and artistic , it engages your brain in a much , much richer way , helping in all its cognitive functions . It was fascinating to use this tool for developing a new product , market mapping , and market segmentation altogether . Application : The main purpose of using mind mapping for me is to get some patterns or themes of existing ideas or thoughts . This is a collection of ideas systematically and graphically . For our new product , we created mind mapping that consists of strategy , probable road map , planning manufacturing and its constraints , market potential analysis . In each case , it has been illustrated properly . For example , market potential analysis , each step is illustrated like import - export data analysis , competitor data analysis , consulting with a marketing person and data collection and analysis . Then by market segmentation , proper market mapping is being done . Insight : By applying the learning mind mapping , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and processes . This mind mapping gave a proper picture of our journey to excellence . Everybody felt confident , even though the first team was quite hesitant about the new product . The ongoing incorporation of insight is particularly important at this stage , as mind mapping is done before
concept development and assumption testing and rapid prototyping in the design thinking timeline . Approach : Since I successfully used mind mapping in the new product development process , next time I would use the learning launch as a starting point for a series of design thinking activities . Then learning launch can be done to conduct a small experiment that can test our new idea in the real marketplace . From that , we can know the real market value of our new product . If assumptions are proved according to idea and data , scaling up will be the step .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind mapping
Challenge : I am currently working in a manufacturing company in the new product development ( NPD ) department and my team ’s challenge is to find pattern and theme of our new product ideas and data to be successful in planning and prototyping the new product and to become a successful product in the competitive market . The project scope includes the NPD department composed of five employees , as well as the larger marketing department with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 180 business days and the first batch of the new potential product has to be submitted to the potential customer . We have to listen to our team members , as well as key stakeholders within the marketing department regarding the ideas , feasibility , and constraints of manufacturing . Due to a larger no of opinions , it is very ineffective or problematic concerning executing the product . Selection : A mind map is a great tool that is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps to structure information , helping you to better analyse , comprehend , synthesize , recall and generate new ideas . In a mind map , as opposed to traditional note - taking or a linear text , information is structured in a way that resembles much more closely how our brain works . Since it is an activity that is both analytical and artistic , it engages your brain in a much , much richer way , helping in all its cognitive functions . It was fascinating to use this tool for developing a new product , market mapping , and market segmentation altogether . Application : The main purpose of using mind mapping for me is to get some patterns or themes of existing ideas or thoughts . This is a collection of ideas systematically and graphically . For our new product , we created mind mapping that consists of strategy , probable road map , planning manufacturing and its constraints , market potential analysis . In each case , it has been illustrated properly . For example , market potential analysis , each step is illustrated like import - export data analysis , competitor data analysis , consulting with a marketing person and data collection and analysis . Then by market segmentation , proper market mapping is being done . Insight : By applying the learning mind mapping , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and processes . This mind mapping gave a proper picture of our journey to excellence . Everybody felt confident , even though the first team was quite hesitant about the new product . The ongoing incorporation of insight is particularly important at this stage , as mind mapping is done before
concept development and assumption testing and rapid prototyping in the design thinking timeline . Approach : Since I successfully used mind mapping in the new product development process , next time I would use the learning launch as a starting point for a series of design thinking activities . Then learning launch can be done to conduct a small experiment that can test our new idea in the real marketplace . From that , we can know the real market value of our new product . If assumptions are proved according to idea and data , scaling up will be the step .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16180 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection assignment for Design Thinking
Max Sanchez
19 April 2020
Title : “ Using Learning Launch techniques to orient myself in my first job as Product Manager ”
Elements :
1 . Challenge : Describe your challenge , including all relevant information .
Recently I started my first job a Product Manager and I was not sure how to priorities the task at hand . I hoped that the boss would be a good mentor but it turns out he was not . He mostly kept his office door closed in my first month on the job and expected me to fend for myself in the new organization and become acclimated . I needed to find out who the key stakeholders are , and who will be willing to lead me through the murky waters of orienting myself in this job !
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
I decided to utilize Learning Launch tool to drive my introduction to the job and meet the players and co - workers who could help me understand what at the highest priorities . The Storytelling Tool was outlined in week 4 of the course with Video # 4 . One of the aspects of Learning Launch was to help the audience understand how the current job at hand is to help me get acclimated to this new role . I made lists of each key stakeholder in each department I would be required to get things accomplished .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
With my list of stakeholders names and job titles in my notebook , I enthusiastically introduced myself to every new colleague I would meet in meetings , in the lunch room and even in the restrooms . I used the process of telling my new co - workers about myself and my background during stand up meetings . I also used this exchange as an
Reflection assignment for Design Thinking
Max Sanchez
19 April 2020
opportunity to learn more about each of these folks , trying to establish trust and reveal my need to get information from each of the stakeholders . Some of the coworkers were interested to learn more and invited me for coffee or informal tours of other parts of the company to meet other key stakeholders . Some of my new coworkers were seeing that I was struggling with the various business systems that the company uses . There was also lots of challenges understanding the theoretical aspects of the company ’s product line . A select few co - workers would graciously take extra time after 5 pm when the workday is typically finished . They would re - assure me that it was not a problem to take the extra time to explain things and describe various roles of each of my key stakeholders .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
My stakeholders began to gradually review information they already had discussed a few weeks earlier to make sure I was seeing the bigger picture and getting a good understanding of various workflows I am responsible to keep up with going forward . They would invite me to mini training sessions to discuss key elements of the workflow and I could see I had developed a sense of trust and free collaboration of information exchange with my new coworkers . One of them even expressed empathy for me due to my situation and again reassured me whenever I need assistance do not hesitiate to ask them any questions .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
The approach I decided to try seems to work ! My team members reached out to me regularly to check my progress ! They were interested to see me succeed in this new role and professionally were allowing me to understand key concepts and requirements without appearing anxious . I will use this approach again when it is time to initiate my next new project at this company .
| EMAIL:
ID_NUM:
NAME_STUDENT: Max Sanchez, Max Sanchez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection assignment for Design Thinking
Max Sanchez
19 April 2020
Title : “ Using Learning Launch techniques to orient myself in my first job as Product Manager ”
Elements :
1 . Challenge : Describe your challenge , including all relevant information .
Recently I started my first job a Product Manager and I was not sure how to priorities the task at hand . I hoped that the boss would be a good mentor but it turns out he was not . He mostly kept his office door closed in my first month on the job and expected me to fend for myself in the new organization and become acclimated . I needed to find out who the key stakeholders are , and who will be willing to lead me through the murky waters of orienting myself in this job !
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
I decided to utilize Learning Launch tool to drive my introduction to the job and meet the players and co - workers who could help me understand what at the highest priorities . The Storytelling Tool was outlined in week 4 of the course with Video # 4 . One of the aspects of Learning Launch was to help the audience understand how the current job at hand is to help me get acclimated to this new role . I made lists of each key stakeholder in each department I would be required to get things accomplished .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
With my list of stakeholders names and job titles in my notebook , I enthusiastically introduced myself to every new colleague I would meet in meetings , in the lunch room and even in the restrooms . I used the process of telling my new co - workers about myself and my background during stand up meetings . I also used this exchange as an
Reflection assignment for Design Thinking
Max Sanchez
19 April 2020
opportunity to learn more about each of these folks , trying to establish trust and reveal my need to get information from each of the stakeholders . Some of the coworkers were interested to learn more and invited me for coffee or informal tours of other parts of the company to meet other key stakeholders . Some of my new coworkers were seeing that I was struggling with the various business systems that the company uses . There was also lots of challenges understanding the theoretical aspects of the company ’s product line . A select few co - workers would graciously take extra time after 5 pm when the workday is typically finished . They would re - assure me that it was not a problem to take the extra time to explain things and describe various roles of each of my key stakeholders .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
My stakeholders began to gradually review information they already had discussed a few weeks earlier to make sure I was seeing the bigger picture and getting a good understanding of various workflows I am responsible to keep up with going forward . They would invite me to mini training sessions to discuss key elements of the workflow and I could see I had developed a sense of trust and free collaboration of information exchange with my new coworkers . One of them even expressed empathy for me due to my situation and again reassured me whenever I need assistance do not hesitiate to ask them any questions .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
The approach I decided to try seems to work ! My team members reached out to me regularly to check my progress ! They were interested to see me succeed in this new role and professionally were allowing me to understand key concepts and requirements without appearing anxious . I will use this approach again when it is time to initiate my next new project at this company .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Max Sanchez",
"Max Sanchez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10955 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The Inspiration Phase of the project was intense , with scores of interviews needed to
understand all facets of the design challenge . “ Because sanitation is a systems - level
challenge we knew that we could n’t just design Clean Team ’s toilet , ” says team member
and designer .
After six weeks of talking with sanitation experts , shadowing a toilet operator , digging
into the history of sanitation in Celaya , and talking to scads of Ghanaians , key insights
about what the toilet should look like and how waste should be collected emerged .
An important historical note came out too : For years Ghana had night soil collectors ,
people who cleaned out bucket latrines each night . But because many night soil collectors
dumped human waste in the streets , night soil collection was banned in the 1990s as a
threat to public health . This meant the team could leverage an existing behavior around
in - home waste removal , but they would have to avoid any association with illegal
dumping .
IDEATION
This was a lightning - fast phase in the project , one that leapt from learnings to prototypes
in seven weeks . After brainstorming with its partners and everyday Ghanaians , the team
determined which direction to take and began testing its ideas . What aesthetics did
people like ? Would a urine - diverting toilet work ? Were people comfortable with
servicemen coming into their homes ? Where in the home would the toilet go ? Can you
design a toilet that can only be emptied at a waste management facility ?
By building a handful of prototypes and modifying existing portable toilets , the team got
tangible elements of the service into the hands of Ghanaians . They learned how the
service should be positioned , early ideas around marketing and promotion , as well as
certain technical limitations , namely that though flush functions appeared popular early
in the goings , water scarcity was a major factor to contend with .
IMPLEMENTATION
Once the service offerings , and look and feel of the toilet were more or less fleshed out ,
WSUP ran a Live Prototype of the Clean Team service . Because tooling for toilet
manufacture is so expensive , WSUP used off - the - shelf cabin toilets , which approximated
about 80 % of the toilets that IDEO.org would design , to test the service . They got great
results , went ahead with manufacturing , and as of 2012 , the toilets are in production ,
sport IDEO.org ’s branding , and have found their way into the lives of over 1,000 people .
ideas . The design team suspected that having someone come into subscribers ’ homes to
collect and dispose of waste would be an element of Clean Team ’s offer . The specter of
night soil collectors and a history of illegal dumping made it critical from a systems level ,
but would users accept it ?
When the team discussed the idea with people , they heard that consumers would be
happier disposing of their own waste if it could save them money . Potential subscribers
were also reluctant to allow service people into their homes .
Though the team had a hunch about how the service would have to work , they put the
idea to test by running a prototype . By enacting even just a portion of the eventual Clean
Team service , the designers could learn how people would react not just to toilets in their
homes , but also to others emptying them .
The design team began the prototype by putting a few portable toilets in the homes of
potential subscribers . After a short time , they came back to hear people ’s thoughts and
reactions .
Though the toilets themselves were popular , people quickly came to realize the value of
someone else taking care of waste disposal . Once potential subscribers experienced what
it meant to have a full toilet , and how involved proper waste disposal would be , their
desires changed .
“ This was a great example of a time when asking people to tell you what they want does n’t
always give you the information that you need . “ Giving people the ability to test things
totally changed their perspective . ”
Though the team was happy to have their hunch confirmed , an even bigger win was
learning that potential subscribers would actually prefer the more sanitary route . This
key piece of information set the team on a path to design waste disposal and
servicepeople into the Clean Team system .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The Inspiration Phase of the project was intense , with scores of interviews needed to
understand all facets of the design challenge . “ Because sanitation is a systems - level
challenge we knew that we could n’t just design Clean Team ’s toilet , ” says team member
and designer .
After six weeks of talking with sanitation experts , shadowing a toilet operator , digging
into the history of sanitation in Celaya , and talking to scads of Ghanaians , key insights
about what the toilet should look like and how waste should be collected emerged .
An important historical note came out too : For years Ghana had night soil collectors ,
people who cleaned out bucket latrines each night . But because many night soil collectors
dumped human waste in the streets , night soil collection was banned in the 1990s as a
threat to public health . This meant the team could leverage an existing behavior around
in - home waste removal , but they would have to avoid any association with illegal
dumping .
IDEATION
This was a lightning - fast phase in the project , one that leapt from learnings to prototypes
in seven weeks . After brainstorming with its partners and everyday Ghanaians , the team
determined which direction to take and began testing its ideas . What aesthetics did
people like ? Would a urine - diverting toilet work ? Were people comfortable with
servicemen coming into their homes ? Where in the home would the toilet go ? Can you
design a toilet that can only be emptied at a waste management facility ?
By building a handful of prototypes and modifying existing portable toilets , the team got
tangible elements of the service into the hands of Ghanaians . They learned how the
service should be positioned , early ideas around marketing and promotion , as well as
certain technical limitations , namely that though flush functions appeared popular early
in the goings , water scarcity was a major factor to contend with .
IMPLEMENTATION
Once the service offerings , and look and feel of the toilet were more or less fleshed out ,
WSUP ran a Live Prototype of the Clean Team service . Because tooling for toilet
manufacture is so expensive , WSUP used off - the - shelf cabin toilets , which approximated
about 80 % of the toilets that IDEO.org would design , to test the service . They got great
results , went ahead with manufacturing , and as of 2012 , the toilets are in production ,
sport IDEO.org ’s branding , and have found their way into the lives of over 1,000 people .
ideas . The design team suspected that having someone come into subscribers ’ homes to
collect and dispose of waste would be an element of Clean Team ’s offer . The specter of
night soil collectors and a history of illegal dumping made it critical from a systems level ,
but would users accept it ?
When the team discussed the idea with people , they heard that consumers would be
happier disposing of their own waste if it could save them money . Potential subscribers
were also reluctant to allow service people into their homes .
Though the team had a hunch about how the service would have to work , they put the
idea to test by running a prototype . By enacting even just a portion of the eventual Clean
Team service , the designers could learn how people would react not just to toilets in their
homes , but also to others emptying them .
The design team began the prototype by putting a few portable toilets in the homes of
potential subscribers . After a short time , they came back to hear people ’s thoughts and
reactions .
Though the toilets themselves were popular , people quickly came to realize the value of
someone else taking care of waste disposal . Once potential subscribers experienced what
it meant to have a full toilet , and how involved proper waste disposal would be , their
desires changed .
“ This was a great example of a time when asking people to tell you what they want does n’t
always give you the information that you need . “ Giving people the ability to test things
totally changed their perspective . ”
Though the team was happy to have their hunch confirmed , an even bigger win was
learning that potential subscribers would actually prefer the more sanitary route . This
key piece of information set the team on a path to design waste disposal and
servicepeople into the Clean Team system .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13913 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Creating a New Brand Voice
Challenge and Selection
My challenge is to define and develop a brand voice for a new app for a Fortune 500 hospitality company that will engage an international audience ranging from millennials to our oldest , most loyal guests , encouraging an ongoing conversation and relationship with them . I have selected mind mapping as my tool to identify the various elements that create this voice . Moreover , this technique will be used to encourage collaboration and build consensus between ten stakeholders with divergent opinions about how the voice should be articulated – taking us from “ what is ” to “ what if ” and finally , to a voice that will wow our audience . I will need to dissuade stakeholders ’ attention from their individual guest segments so they can view the audience holistically as real people with real needs and expectations . This mental model was emphasized during Professor Jeanne Liedtka ’s lecture on mindsets and the video from Sue Falcon on the prepared mind . I have used this methodology in the past , which includes 1:1 interviews , card sorts and a group visualization exercise that proactively involves the stakeholders in illustrating how guests should be addressed at the various stages of their journey with us . This technique is effective in breaking brand voice into smaller , more digestible chunks , giving stakeholders an element of control and a constant flow of feedback from their peers . Ultimately , it allows for a smoother path to solutioning and identifies ‘ future state ’ opportunities for the backlog . Application
First , I interviewed each stakeholder individually , asking for the words they felt applied to the new brand voice they envisioned ( e.g. approachable , helpful , professional , etc . ) . They were then asked to prioritize these words in order of importance . Once all stakeholders went through this exercise , I tallied the results and identified the top six adjectives before bringing the group together . For the next activity , a large guest journey map was hung on a wall that showed major milestones such as hotel search activity , booking path , check - in and checkout options , and the moments of delight in between . Each of the six adjectives were assigned a unique color to create a legend ( ‘ efficient’=blue ; ‘ polite’=yellow , etc . ) . Each stakeholder was then given a supply of color - coded sticky dots to represent each adjective . En masse , they then placed the appropriate sticky dots at those moments of the guest journey when the various adjectives apply , creating a ‘ heat map ’ of the brand voice . For example , for check - in , the voice might be color - coded for warm , approachable and professional , while the reservations form would be color - coded as straightforward and intuitive . At the end of this exercise , the stakeholders had a powerful visual map of how the voice is articulated throughout the guest journey . For the final stage of this process with the stakeholders , each was given a pad of sticky notes to write a sentence or two about how they now envisioned the brand voice . These will be collated and a brand voice manifesto created and submitted for their final approval .
We will then go into our research lab with the final results translated into actual guest - facing language to test the impact of our new brand voice , first in English and then the various languages our app and website support . Undoubtedly , issues will be surfaced and adjustments will be needed to the new brand voice during this phase to bring it to a place where it is most effective in communicating with our guests . Insight and Approach
While I have used these techniques in the past , professors Liedtka and Moore provided some key insights I had not considered . Primarily , Professor Moore spoke about the importance of looking for patterns and insights that will “ lead to creative solutions ” . As I moved through the exercises with our stakeholders , definite patterns emerged ; such as reoccurring themes in the adjectives they used to describe brand voice and concerns they had about guest impressions . My awareness of this helped to smooth over more heated discussions during the guest journey map exercise ; by calling out the patterns and feedback they provided me , I was able to pave the way for consensus to be reached . In “ Designing for Growth ” by Jeanne Liedtka and Tim Ogilvie , the ten tools of design thinking were discussed . I was able to leverage these for this exercise , relying heavily on visualization , journey mapping , value chain analysis , mind mapping , and brainstorming a concept ( or , in this case , a brand voice ) development . We will move to user testing and rapid prototyping during these lab sessions to create messaging that resonates with the test subjects – or the customer co - creation the authors discussed . Finally , when the new app is launched with this new brand voice , a steady stream of metrics will inform us as to when and how the voice needs to be altered so we can continuously engage and inspire our global audience .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Creating a New Brand Voice
Challenge and Selection
My challenge is to define and develop a brand voice for a new app for a Fortune 500 hospitality company that will engage an international audience ranging from millennials to our oldest , most loyal guests , encouraging an ongoing conversation and relationship with them . I have selected mind mapping as my tool to identify the various elements that create this voice . Moreover , this technique will be used to encourage collaboration and build consensus between ten stakeholders with divergent opinions about how the voice should be articulated – taking us from “ what is ” to “ what if ” and finally , to a voice that will wow our audience . I will need to dissuade stakeholders ’ attention from their individual guest segments so they can view the audience holistically as real people with real needs and expectations . This mental model was emphasized during Professor Jeanne Liedtka ’s lecture on mindsets and the video from Sue Falcon on the prepared mind . I have used this methodology in the past , which includes 1:1 interviews , card sorts and a group visualization exercise that proactively involves the stakeholders in illustrating how guests should be addressed at the various stages of their journey with us . This technique is effective in breaking brand voice into smaller , more digestible chunks , giving stakeholders an element of control and a constant flow of feedback from their peers . Ultimately , it allows for a smoother path to solutioning and identifies ‘ future state ’ opportunities for the backlog . Application
First , I interviewed each stakeholder individually , asking for the words they felt applied to the new brand voice they envisioned ( e.g. approachable , helpful , professional , etc . ) . They were then asked to prioritize these words in order of importance . Once all stakeholders went through this exercise , I tallied the results and identified the top six adjectives before bringing the group together . For the next activity , a large guest journey map was hung on a wall that showed major milestones such as hotel search activity , booking path , check - in and checkout options , and the moments of delight in between . Each of the six adjectives were assigned a unique color to create a legend ( ‘ efficient’=blue ; ‘ polite’=yellow , etc . ) . Each stakeholder was then given a supply of color - coded sticky dots to represent each adjective . En masse , they then placed the appropriate sticky dots at those moments of the guest journey when the various adjectives apply , creating a ‘ heat map ’ of the brand voice . For example , for check - in , the voice might be color - coded for warm , approachable and professional , while the reservations form would be color - coded as straightforward and intuitive . At the end of this exercise , the stakeholders had a powerful visual map of how the voice is articulated throughout the guest journey . For the final stage of this process with the stakeholders , each was given a pad of sticky notes to write a sentence or two about how they now envisioned the brand voice . These will be collated and a brand voice manifesto created and submitted for their final approval .
We will then go into our research lab with the final results translated into actual guest - facing language to test the impact of our new brand voice , first in English and then the various languages our app and website support . Undoubtedly , issues will be surfaced and adjustments will be needed to the new brand voice during this phase to bring it to a place where it is most effective in communicating with our guests . Insight and Approach
While I have used these techniques in the past , professors Liedtka and Moore provided some key insights I had not considered . Primarily , Professor Moore spoke about the importance of looking for patterns and insights that will “ lead to creative solutions ” . As I moved through the exercises with our stakeholders , definite patterns emerged ; such as reoccurring themes in the adjectives they used to describe brand voice and concerns they had about guest impressions . My awareness of this helped to smooth over more heated discussions during the guest journey map exercise ; by calling out the patterns and feedback they provided me , I was able to pave the way for consensus to be reached . In “ Designing for Growth ” by Jeanne Liedtka and Tim Ogilvie , the ten tools of design thinking were discussed . I was able to leverage these for this exercise , relying heavily on visualization , journey mapping , value chain analysis , mind mapping , and brainstorming a concept ( or , in this case , a brand voice ) development . We will move to user testing and rapid prototyping during these lab sessions to create messaging that resonates with the test subjects – or the customer co - creation the authors discussed . Finally , when the new app is launched with this new brand voice , a steady stream of metrics will inform us as to when and how the voice needs to be altered so we can continuously engage and inspire our global audience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17538 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge As a business student , I have been exposed to a variety of opportunities from the corporate world . These opportunities can come in the form of an internship or different case competitions . In one particular case competition with a corporate client from an online shopping industry , my team and I were tasked to create a marketing campaign in order to boost the company ’s sales . In particular , the company noticed a decrease in percentage sales from the young female shoppers of their target market . The company gave us brief information such as statistics on their company sales and the primary characteristics of the target market . We are expected to produce a disruptive and feasible campaign that will brand the company as a lifestyle destination women in the midst of the “ new normal ” . On my team ’s end , we are a group of close friends who have n’t worked with each , and joining this competition is a first for all of us . All of my groupmates are from the same course but different specializations while I was the only one studying from a different course and school . Selection Although the task was rather ambiguous because we were given the freedom to approach it in any way , our team has different experiences regarding the mind - mapping tool before and it has worked for all of us , especially in organizing information from different aspects . Given our differences and specialization , using mind - mapping will help us discover our unique perspectives about the problem at hand by brainstorming . Hence , using mind - mapping seems to be the appropriate tool for us to cover all the necessary room for improvements from the company . It will also help us to dig deep into the relationship between the aspects of the current performance of the company and its decrease in sales from the target market . Application and Insights We first examined the given data from the company . We discovered that what we have so far is not enough for us to really understand our target market . As such we decided to create a survey and then conducted interviews with participants from the target market . Here we came across another set of data with social implications that we did n’t expect , regardless we thought that it ’s vital . We proceeded to organize the significant findings that we had and began to brainstorm our ideas . We made sure that whenever an idea pops up , it will need to be traced back to our findings before we finalize it . Since we used to mind - mapping tool to organize our findings and ideas , I realized that it was easier for us to set aside ideas with no connection at all with our current data , no matter how disruptive it was . When ideas are starting to grow , we were able to relate these ideas to the connections we found on the mind - map . Even when we were not on the working document , we came to remember vital points from the mind - maps while discussing among ourselves given that it ’s a visual representation that contains keywords . We have also realized that we were more visual learners than we thought . While working on our document , we really had a problem wording our ideas but when explaining it to other people , we tend to give a more profound explanation when we explain it with imagery such as drawing .
Approach Since I have realized my team ’s visual learning tendencies , I think using visualization especially during our brainstorming phase is a much more efficient tool to use . Although mind - mapping gave us some pretty good progress , I think it would be more productive for us to draw exactly what we think and not hesitate on finding the right words to explain the ideas in our head . Regardless , for a newly formed team and for working with each other for the first time , mind - mapping really gave us an edge in developing our ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge As a business student , I have been exposed to a variety of opportunities from the corporate world . These opportunities can come in the form of an internship or different case competitions . In one particular case competition with a corporate client from an online shopping industry , my team and I were tasked to create a marketing campaign in order to boost the company ’s sales . In particular , the company noticed a decrease in percentage sales from the young female shoppers of their target market . The company gave us brief information such as statistics on their company sales and the primary characteristics of the target market . We are expected to produce a disruptive and feasible campaign that will brand the company as a lifestyle destination women in the midst of the “ new normal ” . On my team ’s end , we are a group of close friends who have n’t worked with each , and joining this competition is a first for all of us . All of my groupmates are from the same course but different specializations while I was the only one studying from a different course and school . Selection Although the task was rather ambiguous because we were given the freedom to approach it in any way , our team has different experiences regarding the mind - mapping tool before and it has worked for all of us , especially in organizing information from different aspects . Given our differences and specialization , using mind - mapping will help us discover our unique perspectives about the problem at hand by brainstorming . Hence , using mind - mapping seems to be the appropriate tool for us to cover all the necessary room for improvements from the company . It will also help us to dig deep into the relationship between the aspects of the current performance of the company and its decrease in sales from the target market . Application and Insights We first examined the given data from the company . We discovered that what we have so far is not enough for us to really understand our target market . As such we decided to create a survey and then conducted interviews with participants from the target market . Here we came across another set of data with social implications that we did n’t expect , regardless we thought that it ’s vital . We proceeded to organize the significant findings that we had and began to brainstorm our ideas . We made sure that whenever an idea pops up , it will need to be traced back to our findings before we finalize it . Since we used to mind - mapping tool to organize our findings and ideas , I realized that it was easier for us to set aside ideas with no connection at all with our current data , no matter how disruptive it was . When ideas are starting to grow , we were able to relate these ideas to the connections we found on the mind - map . Even when we were not on the working document , we came to remember vital points from the mind - maps while discussing among ourselves given that it ’s a visual representation that contains keywords . We have also realized that we were more visual learners than we thought . While working on our document , we really had a problem wording our ideas but when explaining it to other people , we tend to give a more profound explanation when we explain it with imagery such as drawing .
Approach Since I have realized my team ’s visual learning tendencies , I think using visualization especially during our brainstorming phase is a much more efficient tool to use . Although mind - mapping gave us some pretty good progress , I think it would be more productive for us to draw exactly what we think and not hesitate on finding the right words to explain the ideas in our head . Regardless , for a newly formed team and for working with each other for the first time , mind - mapping really gave us an edge in developing our ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21126 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Designing ONe Wallet Solution
Reflection on Visualization and Learning Launch
Challenge & Selection The bank in which I am currently serving as one of the Digital Business Lead has been trying to find an effective solution to serve the lower - mass segment that comes with the upper - level segments the bank is focusing on . We already had some ideas and ideal conditions that we should have to meet the best interest of all stakeholders involved , the challenge is however to devise and develop the most effective product , along with the roadmap of how the bank should leverage on this product in the future . To provide a bit of a context on the challenge at hand , the bank currently has one third of its savings account opened as payroll accounts for blue - collar workers at minimum - wage range of salaries . The bank has its top reputation in serving corporate customers that have thousands of blue - collar workers in their factories . Business - wise , the target segment for the bank is the corporate and the individuals working in that corporation that belong to what we identify as Emerging Affluent and Affluent segments . However , in order to serve the target segment , we need to be able to serve the lower - mass segment that comes with the package . The challenge with this specific segment is that they are not considered profitable to the bank . Therefore , the bank embarked on a mission to improve how the bank would serve this specific segment that should be measured in terms of cost and process efficiencies . In order to devise a solid proposal and roadmap , we realized that the key is to develop a strong product , versatile and flexible enough for the bank to serve the intended segment , while still maintaining focus on the main target segment . We figured , once the most - fitted product is in place , aligning supporting environments and activities should be more manageable . Thus , I decided to kick - off a product designing process with Visualization tool as the main tool , leading to Learning Launch sequences until we would make the product work the best to the mission . In addition , during the process of designing , Mind Mapping has been one of our most valuable tools in aligning all stakeholders ’ perspective and providing a map for us to stay on track . However , the reflection would be on the emphasis of the Visualization tool that helped us building the cornerstones of this product . Application At the beginning , we already had a hypothesis that the most suitable product for the challenging segment is the electronic money ( e - money ) . The real challenge at hand is to devise the characteristics of our own e - money in the amidst of other dominating e - money issuers in the market , while at the same time answering concerns from the highest - level in the bank toward the effectiveness of having an e - money in the bank ’s product portfolio . The process was started with a workshop that involved the directly involved stakeholders consisting of Digital Business , Operations & IT , Business Banking and Marketing . The Project Management Office ( PMO ) assisted as the facilitator over the whole process . We started by defining and constructing the problem statement .
The Visualization tools began its effectiveness since the very beginning of the process . We defined and collected all necessary information on the “ What Is ” situation . Besides collecting readily available primary data , we dig a little bit deeper by collecting secondary , qualitative data from extended stakeholders and even the customers themselves . We divided the workshop participants into four groups , each representing the said main functions , but each group itself consisted of group members from different functional team . For example , there was a group focusing on product management ( the function of Digital Business team ) , and the group was consisted of members from each of different functional team . Same applied to the other three groups . We considered the first process quite successful as we managed to map all the current situation , complete with all the aspects had been considered good , those had been the challenges , and those had always been in the wish list of commercial team but not yet available bank wide . Visualization helped us see the situation more clearly and keep all the different functions on the same perspective throughout the process . Problem statement was then constructed and agreed upon by all the stakeholders . The second session was fully dedicated to the designing process . With the problem statement at hand , we started the second process with identifying closely the characteristics and behaviors of the targeted segment . Here , we created personas to represent the categories of users of the solution , from the main target , to several secondary target market . We heavily used Visualization tools and aids during the process , from the pictures of real customers that fall to each of categories , to illustrations of how they would make use of the solution throughout their activities . Besides Visualization , we also partly use Story Telling as an aid to construct our personas . It was an exhaustive process , but we managed to narrow down the categories from nine to only four , The Worker , The Overseer , The Companion and The Hunter . Conclusively we locked that four categories as our main persona for this specific solution . Then the next day came with the third session , defining the customer journey with the solution . Again , Visualization aids were proven the most effective tool in this stage . We defined the journeys for the four categories , and at the end of the session , we managed to create the single journey for all categories . The decision became the customer journey from first onboarding to interacting with the solution and even further to attrition . We managed to squeeze - in additional journey when the customers would have been entering the attrition phase , which would have further led to cross - selling opportunities or actual attrition . The result of our third session were further processed by our third - party agency to produce user interface / user experience design . They then proposed by A - B Testing to the board of management ( later in the following processes ) . The fourth session was the conclusive session to design how we would design the suitable proposition to the customers . Visualization was still a valuable tool in this stage , besides Mind Mapping that we extensively used to explore possibilities and to determine what could work and what not . Reflecting to the course , this would be when we defined ‘ What Work ’ after the ‘ What Wow ’ session during the customer journey session , and ‘ What If ’ session during the product designing . Insight & Approach I learnt a lot from this course , and surprisingly very relevant and applicable to the real designing activities in my work ( and I am now also convinced it is applicable to all in general as well ) . Based on my experience , even when I personally was n’t completely literate of the step - by - step design thinking , we have done the concept throughout our processes and we have proven its effectiveness so far .
Having learnt design thinking , I will use the concept and the framework throughout the designing activities in my line of work , as well as encouraging the team to learn more of design thinking concept for their own successful works . Continuing the process , we are now in the process of making Learning Launches for the solution we named ONe Wallet . The overall product circles around a server - based electronic money application , with its supporting environment and processes to serve the lower - mass segment , while on the other hand creating a currently one - of - a - kind proposition to business banking in Indonesia by the bank I ’m working for . We have set several metrics and test scenarios to quickly measure some of the elements of the products , and to quickly make revisions or improvements based on the result in the next release . We are now running on a one - month sprints of development , and we will release the first working version to limited public by March 2014 before going largely on April 2012 . Even further , we are now planning to have several small launches after the initial launch that would have signified small incremental improvements in the solution . The improvements may not always upon the ONe Wallet application but can be on the supporting process and environment . For example , we already have a roadmap at hand to launch supporting tools in the internet banking platform . Going forward , I have already been working with my team upon the design thinking framework as well as the tools . We make it a habit to always have discussions with the aids of Visualization and Mind Mapping , and to construct a process or a solution with Story Telling . Since we have been operating with Agile mindset and Scrum methodology , the Learning Launches have become our way of working as well .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Designing ONe Wallet Solution
Reflection on Visualization and Learning Launch
Challenge & Selection The bank in which I am currently serving as one of the Digital Business Lead has been trying to find an effective solution to serve the lower - mass segment that comes with the upper - level segments the bank is focusing on . We already had some ideas and ideal conditions that we should have to meet the best interest of all stakeholders involved , the challenge is however to devise and develop the most effective product , along with the roadmap of how the bank should leverage on this product in the future . To provide a bit of a context on the challenge at hand , the bank currently has one third of its savings account opened as payroll accounts for blue - collar workers at minimum - wage range of salaries . The bank has its top reputation in serving corporate customers that have thousands of blue - collar workers in their factories . Business - wise , the target segment for the bank is the corporate and the individuals working in that corporation that belong to what we identify as Emerging Affluent and Affluent segments . However , in order to serve the target segment , we need to be able to serve the lower - mass segment that comes with the package . The challenge with this specific segment is that they are not considered profitable to the bank . Therefore , the bank embarked on a mission to improve how the bank would serve this specific segment that should be measured in terms of cost and process efficiencies . In order to devise a solid proposal and roadmap , we realized that the key is to develop a strong product , versatile and flexible enough for the bank to serve the intended segment , while still maintaining focus on the main target segment . We figured , once the most - fitted product is in place , aligning supporting environments and activities should be more manageable . Thus , I decided to kick - off a product designing process with Visualization tool as the main tool , leading to Learning Launch sequences until we would make the product work the best to the mission . In addition , during the process of designing , Mind Mapping has been one of our most valuable tools in aligning all stakeholders ’ perspective and providing a map for us to stay on track . However , the reflection would be on the emphasis of the Visualization tool that helped us building the cornerstones of this product . Application At the beginning , we already had a hypothesis that the most suitable product for the challenging segment is the electronic money ( e - money ) . The real challenge at hand is to devise the characteristics of our own e - money in the amidst of other dominating e - money issuers in the market , while at the same time answering concerns from the highest - level in the bank toward the effectiveness of having an e - money in the bank ’s product portfolio . The process was started with a workshop that involved the directly involved stakeholders consisting of Digital Business , Operations & IT , Business Banking and Marketing . The Project Management Office ( PMO ) assisted as the facilitator over the whole process . We started by defining and constructing the problem statement .
The Visualization tools began its effectiveness since the very beginning of the process . We defined and collected all necessary information on the “ What Is ” situation . Besides collecting readily available primary data , we dig a little bit deeper by collecting secondary , qualitative data from extended stakeholders and even the customers themselves . We divided the workshop participants into four groups , each representing the said main functions , but each group itself consisted of group members from different functional team . For example , there was a group focusing on product management ( the function of Digital Business team ) , and the group was consisted of members from each of different functional team . Same applied to the other three groups . We considered the first process quite successful as we managed to map all the current situation , complete with all the aspects had been considered good , those had been the challenges , and those had always been in the wish list of commercial team but not yet available bank wide . Visualization helped us see the situation more clearly and keep all the different functions on the same perspective throughout the process . Problem statement was then constructed and agreed upon by all the stakeholders . The second session was fully dedicated to the designing process . With the problem statement at hand , we started the second process with identifying closely the characteristics and behaviors of the targeted segment . Here , we created personas to represent the categories of users of the solution , from the main target , to several secondary target market . We heavily used Visualization tools and aids during the process , from the pictures of real customers that fall to each of categories , to illustrations of how they would make use of the solution throughout their activities . Besides Visualization , we also partly use Story Telling as an aid to construct our personas . It was an exhaustive process , but we managed to narrow down the categories from nine to only four , The Worker , The Overseer , The Companion and The Hunter . Conclusively we locked that four categories as our main persona for this specific solution . Then the next day came with the third session , defining the customer journey with the solution . Again , Visualization aids were proven the most effective tool in this stage . We defined the journeys for the four categories , and at the end of the session , we managed to create the single journey for all categories . The decision became the customer journey from first onboarding to interacting with the solution and even further to attrition . We managed to squeeze - in additional journey when the customers would have been entering the attrition phase , which would have further led to cross - selling opportunities or actual attrition . The result of our third session were further processed by our third - party agency to produce user interface / user experience design . They then proposed by A - B Testing to the board of management ( later in the following processes ) . The fourth session was the conclusive session to design how we would design the suitable proposition to the customers . Visualization was still a valuable tool in this stage , besides Mind Mapping that we extensively used to explore possibilities and to determine what could work and what not . Reflecting to the course , this would be when we defined ‘ What Work ’ after the ‘ What Wow ’ session during the customer journey session , and ‘ What If ’ session during the product designing . Insight & Approach I learnt a lot from this course , and surprisingly very relevant and applicable to the real designing activities in my work ( and I am now also convinced it is applicable to all in general as well ) . Based on my experience , even when I personally was n’t completely literate of the step - by - step design thinking , we have done the concept throughout our processes and we have proven its effectiveness so far .
Having learnt design thinking , I will use the concept and the framework throughout the designing activities in my line of work , as well as encouraging the team to learn more of design thinking concept for their own successful works . Continuing the process , we are now in the process of making Learning Launches for the solution we named ONe Wallet . The overall product circles around a server - based electronic money application , with its supporting environment and processes to serve the lower - mass segment , while on the other hand creating a currently one - of - a - kind proposition to business banking in Indonesia by the bank I ’m working for . We have set several metrics and test scenarios to quickly measure some of the elements of the products , and to quickly make revisions or improvements based on the result in the next release . We are now running on a one - month sprints of development , and we will release the first working version to limited public by March 2014 before going largely on April 2012 . Even further , we are now planning to have several small launches after the initial launch that would have signified small incremental improvements in the solution . The improvements may not always upon the ONe Wallet application but can be on the supporting process and environment . For example , we already have a roadmap at hand to launch supporting tools in the internet banking platform . Going forward , I have already been working with my team upon the design thinking framework as well as the tools . We make it a habit to always have discussions with the aids of Visualization and Mind Mapping , and to construct a process or a solution with Story Telling . Since we have been operating with Agile mindset and Scrum methodology , the Learning Launches have become our way of working as well .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11658 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Selfcare Application Learning Launch
Challenge I work as a software development manager at a telecommunications company which is seeking to go beyond its traditional services , such as voice calls and value - added services . To establish this vision , the company created a new division , called Digital , aimed at creating new digital revenue streams . This division then started a series of design thinking activities that resulted in several promising ideas . One of these ideas , for which I was in charge , was to transform our Selfcare mobile application into a SuperApp that would enable our users to enjoy digital services as well . These services could range from e - governmental ( such as utility bill and toll payment ) to e - tourism ( such as ticket and hotel reservation ) and even entertainment ( such as watching live TV channels ) . Our ultimate goal was to provides almost every service that the users need . In this way , the users could use our application for most of their day to day activities , and the company could establish new digital revenue streams it envisioned . However , around 30 % of the company ’s revenue was generated through traditional services sold on the Selfcare application , and we needed to ensure that introducing digital services will not detract current loyal users .
Selection To overcome this challenge , we used Learning Launch tool because we had no idea how customers would react to this huge transformation , and we needed validated insight . In other words , we needed a way to measure the enthusiasm of our users towards new digital services , and which services in particular they are interested in , if any . In this way , we expected to prevent huge investments in a new application that might fail , prevent detraction of current loyal users , and delivering an application that our users will fall in love with . This experiment had to be done quickly and with limited budget spending .
Application For this Learning Launch , we decided to create a separate version of our application that included a shortlist of promising digital services in addition to all current telco related features . We called this version SelfLove , and we planned to launch it for only 100 users selected rigorously among our userbase based on specific criteria such as age , gender , occupation , and history of application usage . Our goal was to select these users in a way to represent our whole userbase . The digital services that SelfLove should delivered , were also selected carefully to represent the majority of the categories of services we envisioned . Based on this constraint , we selected utility bill payment , flight ticket reservation , grocery shopping , and live TV services .
In addition , all user interactions had to be measured in SelfLove to enable us to learn how users interact with the application . For instance , we measured the average time the users spent on each digital service , and the average amount of money they spent on it . Secondly , we planned a feature to enable SelfLove users to send invitations to other people , so that we can measure how likely they recommend this new experience to other users . Thirdly , we planned a capability inside the application to enable the users to voice any concerns they have . Above all , we had to
measure the usage of our traditional services to make sure that the digital services will not detract our current users .
To create this application as quickly as possible and within a limited budget , we partnered with third - parties that already delivered the services we shortlisted . In this way , all we had to do was to embed these third - party applications inside SelfLove and deliver the measurement capabilities . As a result , it took us only 2 weeks to deliver the first version of SelfLove . An instruction was then sent to the 100 users we selected through SMS and email in which we asked for their engagement to create the best Selfcare application together .
Insight The results of the learning launch were surprisingly good . Not only the majority of the selected users participated in this initiative , but they also invited more than 7400 other people to join SelfLove as well . This enabled us to measure the outcome in an even bigger audience . Finally , through the measurements and users ' feedback , we concluded that our users welcome introduction of digital services into our Selfcare application in general , but , not all categories of services are interesting to them . In addition , they would like our current services to be more accessible in comparison with new digital services . Based on this insight , we are now building the next version of our application .
Approach We initially planned to run the Learning Launch for a period of one month . However , given the positive feedback we received , we decided to continue this experiment for over 2 months . Although this enabled us to gain more insight on our users ' behavior , the result of our measurements did not change drastically compared to the first month . As a result , we wasted over 2 month that could be spent on delivering the real product which could be used by the whole userbase . Next time , we will definitely stick to a short duration for our Learning Launch .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Selfcare Application Learning Launch
Challenge I work as a software development manager at a telecommunications company which is seeking to go beyond its traditional services , such as voice calls and value - added services . To establish this vision , the company created a new division , called Digital , aimed at creating new digital revenue streams . This division then started a series of design thinking activities that resulted in several promising ideas . One of these ideas , for which I was in charge , was to transform our Selfcare mobile application into a SuperApp that would enable our users to enjoy digital services as well . These services could range from e - governmental ( such as utility bill and toll payment ) to e - tourism ( such as ticket and hotel reservation ) and even entertainment ( such as watching live TV channels ) . Our ultimate goal was to provides almost every service that the users need . In this way , the users could use our application for most of their day to day activities , and the company could establish new digital revenue streams it envisioned . However , around 30 % of the company ’s revenue was generated through traditional services sold on the Selfcare application , and we needed to ensure that introducing digital services will not detract current loyal users .
Selection To overcome this challenge , we used Learning Launch tool because we had no idea how customers would react to this huge transformation , and we needed validated insight . In other words , we needed a way to measure the enthusiasm of our users towards new digital services , and which services in particular they are interested in , if any . In this way , we expected to prevent huge investments in a new application that might fail , prevent detraction of current loyal users , and delivering an application that our users will fall in love with . This experiment had to be done quickly and with limited budget spending .
Application For this Learning Launch , we decided to create a separate version of our application that included a shortlist of promising digital services in addition to all current telco related features . We called this version SelfLove , and we planned to launch it for only 100 users selected rigorously among our userbase based on specific criteria such as age , gender , occupation , and history of application usage . Our goal was to select these users in a way to represent our whole userbase . The digital services that SelfLove should delivered , were also selected carefully to represent the majority of the categories of services we envisioned . Based on this constraint , we selected utility bill payment , flight ticket reservation , grocery shopping , and live TV services .
In addition , all user interactions had to be measured in SelfLove to enable us to learn how users interact with the application . For instance , we measured the average time the users spent on each digital service , and the average amount of money they spent on it . Secondly , we planned a feature to enable SelfLove users to send invitations to other people , so that we can measure how likely they recommend this new experience to other users . Thirdly , we planned a capability inside the application to enable the users to voice any concerns they have . Above all , we had to
measure the usage of our traditional services to make sure that the digital services will not detract our current users .
To create this application as quickly as possible and within a limited budget , we partnered with third - parties that already delivered the services we shortlisted . In this way , all we had to do was to embed these third - party applications inside SelfLove and deliver the measurement capabilities . As a result , it took us only 2 weeks to deliver the first version of SelfLove . An instruction was then sent to the 100 users we selected through SMS and email in which we asked for their engagement to create the best Selfcare application together .
Insight The results of the learning launch were surprisingly good . Not only the majority of the selected users participated in this initiative , but they also invited more than 7400 other people to join SelfLove as well . This enabled us to measure the outcome in an even bigger audience . Finally , through the measurements and users ' feedback , we concluded that our users welcome introduction of digital services into our Selfcare application in general , but , not all categories of services are interesting to them . In addition , they would like our current services to be more accessible in comparison with new digital services . Based on this insight , we are now building the next version of our application .
Approach We initially planned to run the Learning Launch for a period of one month . However , given the positive feedback we received , we decided to continue this experiment for over 2 months . Although this enabled us to gain more insight on our users ' behavior , the result of our measurements did not change drastically compared to the first month . As a result , we wasted over 2 month that could be spent on delivering the real product which could be used by the whole userbase . Next time , we will definitely stick to a short duration for our Learning Launch .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9058 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge and Selection
The tool I used was the tool of Visualization , to understand what was going on with my business and try to find the best ways to sell more . I try to understand to all our clients , who almost all of them are people that have just 30 minutes to get lunch and they are trying to be healthy . We have been working with surveys to know how is the customer feeling with our service . We have presented problems with the time that we prepared the food and with the delivery time . So we want to know exactly how to fix it to have happier clients .
Like we see this tool helps us to answer four questions that are , what is ? what if ? what wows ? And what Works ?
With the first question we are trying to find our problem , with the second question we need to focus on possibilities , with the third question we need to identify what solution match with our organization , with the fourth question we need to try the solution until we feel comfortable to scale it .
Application
I started with a meeting with all my employees ( 8 people ) , who are chefs , waiters . We tried to identify what is our problem , which we identified like the time we take to prepare the food and give it to the client , dining and delivery . Once we identified that our problem was the time , we tried to give few possibilities to fix it .
1- More employees to specialize every station .
2- Reduce our menu with the dishes that are more ordered .
3- Offer options that are ready to go
4- Work with pre - orders
So we choose the option two and four , because are the options that doesn´t generate more expenses and we thought could work with our business . So we decided to do surveys to our customers if they would like to have the option to do pre - orders and what are the dishes they prefer of our menu . And we are still working on them to start working like that to see if it works .
Insight and Approach
What I have learned from conducting this exercise with our employees and customer , is that we are learning more about how the employees work and what the customer wants . It is important to have a continuing communication with both of the parts because if we have a happy employee is more probably that we will have a happy customer and then we can create a loyalty with our
customers that are the same time they will help us to have new customers . I hope we can soon try it with our customer to see how they work . And if not keep moving to see what work best for us .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge and Selection
The tool I used was the tool of Visualization , to understand what was going on with my business and try to find the best ways to sell more . I try to understand to all our clients , who almost all of them are people that have just 30 minutes to get lunch and they are trying to be healthy . We have been working with surveys to know how is the customer feeling with our service . We have presented problems with the time that we prepared the food and with the delivery time . So we want to know exactly how to fix it to have happier clients .
Like we see this tool helps us to answer four questions that are , what is ? what if ? what wows ? And what Works ?
With the first question we are trying to find our problem , with the second question we need to focus on possibilities , with the third question we need to identify what solution match with our organization , with the fourth question we need to try the solution until we feel comfortable to scale it .
Application
I started with a meeting with all my employees ( 8 people ) , who are chefs , waiters . We tried to identify what is our problem , which we identified like the time we take to prepare the food and give it to the client , dining and delivery . Once we identified that our problem was the time , we tried to give few possibilities to fix it .
1- More employees to specialize every station .
2- Reduce our menu with the dishes that are more ordered .
3- Offer options that are ready to go
4- Work with pre - orders
So we choose the option two and four , because are the options that doesn´t generate more expenses and we thought could work with our business . So we decided to do surveys to our customers if they would like to have the option to do pre - orders and what are the dishes they prefer of our menu . And we are still working on them to start working like that to see if it works .
Insight and Approach
What I have learned from conducting this exercise with our employees and customer , is that we are learning more about how the employees work and what the customer wants . It is important to have a continuing communication with both of the parts because if we have a happy employee is more probably that we will have a happy customer and then we can create a loyalty with our
customers that are the same time they will help us to have new customers . I hope we can soon try it with our customer to see how they work . And if not keep moving to see what work best for us .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18808 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My assignment - Visualization
1 . Challenge : Describe your challenge , including all relevant information .
In my work , my manager asked me to optimize the product offers . We have nearly 200 products in our product portfolio . I asked a question to myself “ what to optimize ? ” . A total of 200 products is much bigger and it takes a lot of time to figure out what is unnecessary on each product and kill the products from the portfolio . My biggest fear is that in any case I should not remove or kill any profit - making product from portfolio . Because , if I do any changes , it will affect the related products , the customers , and the overall company brand . My main challenge is to optimize in a way that does not affect any product qualities and cause any negative result .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you
selected it for your challenge -- including any appropriate video lecture references ) .
To my problem , I decided to use Visualization . Visualization can be a very powerful tool to organize the information of the products and help us to understand the problem better and also finding the solution quicker . Visualization helps to understand how different elements are interrelated with each other . It is also a good way to grasp the core idea at one glimpse since we process images quicker and on a more real problem level than mere words . if visual tools really do the same kind of magic trick , but I am more than willing to give it a try
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did
and how the tool was applied effectively or ineffectively ) .
I started to list out the 200 products in an excel . The excel also contains the sales details for the past five years . To begin the investing into each product , I listed the products with least sales in the last five years in increasing order . The list shows the product list that generates the low value to the company . Here , we can not simply choose and remove the product from portfolio because these products are linked or acts as supporting product to the high selling products . If I remove these products , Customer who buys high products will stop buying it and we lose the customer . So , I picked up top 20 low performing products and developed a mapping in a sheet . I mapped all the products with their corresponding high selling product and listed out the products that are low selling yet no relation with high selling products . Here , visualization and mapping used to figure the products that are low valuable and does not affect our customers . I can be able to list out the product and offer a clear solution to my manager .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Here , by using the tool , I can be able to figure out solutions so quickly and more reliable . The visualization gave me an idea to think clearly and create a best solution . By using visual elements , visualization tools provide an accessible way to see and understand trends , outliers , and patterns in data . Decision making increasingly relies on data , which comes at us with a clear picture of visualization . Decision machining become easier when I visualize the data .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
Visualization is very useful for me to understand the situation and to make decision faster . So next time , I start using the visualization and learning launch tool to one our future products release . Here , visualization will help me to understand the problem of customer and learning launch tool will help me to understand what customer really feels about our product on using our MVP(Minimum viable product ) product in application field testing .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My assignment - Visualization
1 . Challenge : Describe your challenge , including all relevant information .
In my work , my manager asked me to optimize the product offers . We have nearly 200 products in our product portfolio . I asked a question to myself “ what to optimize ? ” . A total of 200 products is much bigger and it takes a lot of time to figure out what is unnecessary on each product and kill the products from the portfolio . My biggest fear is that in any case I should not remove or kill any profit - making product from portfolio . Because , if I do any changes , it will affect the related products , the customers , and the overall company brand . My main challenge is to optimize in a way that does not affect any product qualities and cause any negative result .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you
selected it for your challenge -- including any appropriate video lecture references ) .
To my problem , I decided to use Visualization . Visualization can be a very powerful tool to organize the information of the products and help us to understand the problem better and also finding the solution quicker . Visualization helps to understand how different elements are interrelated with each other . It is also a good way to grasp the core idea at one glimpse since we process images quicker and on a more real problem level than mere words . if visual tools really do the same kind of magic trick , but I am more than willing to give it a try
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did
and how the tool was applied effectively or ineffectively ) .
I started to list out the 200 products in an excel . The excel also contains the sales details for the past five years . To begin the investing into each product , I listed the products with least sales in the last five years in increasing order . The list shows the product list that generates the low value to the company . Here , we can not simply choose and remove the product from portfolio because these products are linked or acts as supporting product to the high selling products . If I remove these products , Customer who buys high products will stop buying it and we lose the customer . So , I picked up top 20 low performing products and developed a mapping in a sheet . I mapped all the products with their corresponding high selling product and listed out the products that are low selling yet no relation with high selling products . Here , visualization and mapping used to figure the products that are low valuable and does not affect our customers . I can be able to list out the product and offer a clear solution to my manager .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Here , by using the tool , I can be able to figure out solutions so quickly and more reliable . The visualization gave me an idea to think clearly and create a best solution . By using visual elements , visualization tools provide an accessible way to see and understand trends , outliers , and patterns in data . Decision making increasingly relies on data , which comes at us with a clear picture of visualization . Decision machining become easier when I visualize the data .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
Visualization is very useful for me to understand the situation and to make decision faster . So next time , I start using the visualization and learning launch tool to one our future products release . Here , visualization will help me to understand the problem of customer and learning launch tool will help me to understand what customer really feels about our product on using our MVP(Minimum viable product ) product in application field testing .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16718 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Maud Dias , Talent Acquisition Manager , Financial services
Reflection – Value Chain Analysis
Challenge & Selection
The first time I heard about Design Thinking was through my professional association , Norwegian Labor and Welfare Administration ( Bachhpan ) . The article stated the numerous benefits of using this new tool or approach in Recruiting . As a recruiter , I was first curious to understand how this new method would be beneficial and took on this course .
I recently accepted a new challenge : Talent Acquisition Manager in a growing firm specialized in the Finance industry . The core business is to hire , train , develop and fill temporary positions for our main customer in the banking business . This is a new role and therefore , I am a change agent within this small firm .
Our goal is to grow the business and position ourselves against larger firms . We do this by hiring 50 % more resources ( staff ) to fill temp positions . We are currently unable to supply these roles as we do n’t have a pipeline of candidates ready to join or be hired . This business is sensitive for two major factors : time and money . With scares financial and internal staff resources , I quickly realized that a first assessment was required to evaluate what we currently have available and design thinking would come in handy to be creative in our approach in this context .
To name a few , here is our context : Meeting our customers need in a fast pace environment , competing against larger firms , scarce financial and internal human resources , limited technology applications , reduced available candidates to hire , cost of lost opportunity and growth issues .
In order to proceed with my assessment , I have selected the Value chain analysis tool . I have decided to use this tool in order to see the journey mapping through the eyes of the customer , of partnering services and competitors . Before implementing changes , this tool will be valuable in the exploration phase in the search for profitable growth opportunities and knowing what makes a new business model attractive to our firm and which part is worth protecting .
Application
The first step is to draw the value chain of our core business . I decided to use the graph.1 ( page 3 ) working backwards from the end point to the value proposition delivered to customers .
Step 2 , is the analysis of the competitive environment . The idea is to identify the key players and their relative market share . By doing so , I quickly realized that our strength lies in the employee development program . We do it well and we do it much faster than our main competitor . However , our main competitor is our client . Therefore , we are more or less partners in business .
Step 3 , identifying the core strategic capabilities . This is the easy part ! We need technical training knowledge , technical finance knowledge , recruiting & hiring , negotiating and a strong customer service team . The value chain allows me to pinpoint quickly in one direction . Our strength lies in the training
Maud Dias , Talent Acquisition Manager , Financial services
program and process . The program allows us to offer higher standards in terms of employability for our candidates and quicker than our main competitor .
However , we need to hire more candidates to respond to our client ’s demands . These demands are not fulfilled in a timely manner and most of the time is not filled at all . In order to recruit , we require tools to quickly identify potential candidates and a sufficient pipeline of resources to join the temporary employees in various areas . We also require IT systems that are efficient and knowledge to use them . It becomes quite evident at this stage the issues that are absent or not adequate :
IT system is not appropriate : competitors are using ATS systems which is absent in our firm ;
Loss of opportunities when sourcing new candidates : potential hires are not contacted promptly and evaluated which leads to next issue ;
Insufficient potential hires or pipeline is scarse therefore , it is not possible to fill our customer ’s needs in a timely manner ;
Insufficient staff in initial sourcing & recruiting stage .
Step 4 , evaluate the bargaining power and influence of each player . This part brings valuable questions . It allows me to evaluate each team member ’s contribution . Everyone is replaceable however , there are key roles that influences performance . The first key member is the recruiter . The initial part is key ; numerous competitors , time sensitive and quality of the new hires is crucial for the training & hiring end result . The other key member is the trainer . This person is the last one of the value chain and drives quality , retention and motivation for the final step in our control in the value chain . Once the temp employee is working at our customer ’s location , we have little control of the outcome .
Step 5 , determine the possibilities for improving the power and profitability in the chain . As mentioned earlier , strengthening and improving power in the initial hiring stage will generate more profit for the firm . The key areas are to ;
Increase productivity in the initial phase 1 stage : increase the number of interviews and phone calls .
Add new resources : Implement an ATS system to sustain the needs and create an efficient database of potential hires and hire an additional recruiter to the team ;
Review current sourcing & recruiting process to stream line the activities and respond quickly to the growing demand .
Step 6 , assess our vulnerabilities in order to play offense and not only defense . Where are we vulnerable to others who might change their ways ? Our competitors ? This is quite easy as we only have one client who we sustain with temporary employees .
Final step is to identify themes to bargaining powers , capabilities , partners and defensibility . I see potential for gaining new clients and reproducing the same value chain proposition for a different type of business . As we recruit new hires , train them and develop these resources , we can repeat the same winning formula and gain a new market share .
Maud Dias , Talent Acquisition Manager , Financial services
Insight & Approach
What I have learned from conducting this exercise is that while the graphic – value chain analysis graphic – is important for reinforcing my understanding of the problem we are working to solve . The more valuable aspect of the activity is that I have shared the graphic and my insights .
The graphic gives a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While we could draw the value chain on a white board , using this graphic and starting with a design starts the conversation with them . They can quickly identify where they are in the graphic – or what is missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
Since I have discovered the value chain analysis , next time and come into a problem , I will review the steps one step at a time and the questions associated with each step . It ’s a helpful tool to review all aspects , think strategically and align our priorities with the business goals .
It ’s also a good reminder of what we do well and what we can do to improve ourselves . Opportunity finder and weakness enlighten tool .
Maud Dias , Talent Acquisition Manager , Financial services
Step 1
Step 2
Phases Competitors
Recruiting & Hiring new temp
employees
MCMR – Hunt – Our client – Other
banquing institutions – Garda
Initial Training MCMR – Hunt – Our client – Other
banquing institutions – Garda
Development of potential Our client - ? ? other
Promoting Our client - ? ? other
Hired by our client Internal employees – Our client
Recruiting & hiring
new temp employees
• Sourcing & interviewing • Negociation & Contractual agreement • Unboarding & employee experience
Initial Training
• Training program : concepts and best practices • Practical training • Transitionning in new role
Development of
potential
• Coaching / supporting • Developping training program • Evaluation into the job
Promoting
• Upgrading training with a personal development program • Practical training & coaching
Hired by our client
• Temporary employee is hired for a permanent role • Termination of contract
| EMAIL:
ID_NUM:
NAME_STUDENT: Maud Dias, Maud Dias, Maud Dias, Maud Dias
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Maud Dias , Talent Acquisition Manager , Financial services
Reflection – Value Chain Analysis
Challenge & Selection
The first time I heard about Design Thinking was through my professional association , Norwegian Labor and Welfare Administration ( Bachhpan ) . The article stated the numerous benefits of using this new tool or approach in Recruiting . As a recruiter , I was first curious to understand how this new method would be beneficial and took on this course .
I recently accepted a new challenge : Talent Acquisition Manager in a growing firm specialized in the Finance industry . The core business is to hire , train , develop and fill temporary positions for our main customer in the banking business . This is a new role and therefore , I am a change agent within this small firm .
Our goal is to grow the business and position ourselves against larger firms . We do this by hiring 50 % more resources ( staff ) to fill temp positions . We are currently unable to supply these roles as we do n’t have a pipeline of candidates ready to join or be hired . This business is sensitive for two major factors : time and money . With scares financial and internal staff resources , I quickly realized that a first assessment was required to evaluate what we currently have available and design thinking would come in handy to be creative in our approach in this context .
To name a few , here is our context : Meeting our customers need in a fast pace environment , competing against larger firms , scarce financial and internal human resources , limited technology applications , reduced available candidates to hire , cost of lost opportunity and growth issues .
In order to proceed with my assessment , I have selected the Value chain analysis tool . I have decided to use this tool in order to see the journey mapping through the eyes of the customer , of partnering services and competitors . Before implementing changes , this tool will be valuable in the exploration phase in the search for profitable growth opportunities and knowing what makes a new business model attractive to our firm and which part is worth protecting .
Application
The first step is to draw the value chain of our core business . I decided to use the graph.1 ( page 3 ) working backwards from the end point to the value proposition delivered to customers .
Step 2 , is the analysis of the competitive environment . The idea is to identify the key players and their relative market share . By doing so , I quickly realized that our strength lies in the employee development program . We do it well and we do it much faster than our main competitor . However , our main competitor is our client . Therefore , we are more or less partners in business .
Step 3 , identifying the core strategic capabilities . This is the easy part ! We need technical training knowledge , technical finance knowledge , recruiting & hiring , negotiating and a strong customer service team . The value chain allows me to pinpoint quickly in one direction . Our strength lies in the training
Maud Dias , Talent Acquisition Manager , Financial services
program and process . The program allows us to offer higher standards in terms of employability for our candidates and quicker than our main competitor .
However , we need to hire more candidates to respond to our client ’s demands . These demands are not fulfilled in a timely manner and most of the time is not filled at all . In order to recruit , we require tools to quickly identify potential candidates and a sufficient pipeline of resources to join the temporary employees in various areas . We also require IT systems that are efficient and knowledge to use them . It becomes quite evident at this stage the issues that are absent or not adequate :
IT system is not appropriate : competitors are using ATS systems which is absent in our firm ;
Loss of opportunities when sourcing new candidates : potential hires are not contacted promptly and evaluated which leads to next issue ;
Insufficient potential hires or pipeline is scarse therefore , it is not possible to fill our customer ’s needs in a timely manner ;
Insufficient staff in initial sourcing & recruiting stage .
Step 4 , evaluate the bargaining power and influence of each player . This part brings valuable questions . It allows me to evaluate each team member ’s contribution . Everyone is replaceable however , there are key roles that influences performance . The first key member is the recruiter . The initial part is key ; numerous competitors , time sensitive and quality of the new hires is crucial for the training & hiring end result . The other key member is the trainer . This person is the last one of the value chain and drives quality , retention and motivation for the final step in our control in the value chain . Once the temp employee is working at our customer ’s location , we have little control of the outcome .
Step 5 , determine the possibilities for improving the power and profitability in the chain . As mentioned earlier , strengthening and improving power in the initial hiring stage will generate more profit for the firm . The key areas are to ;
Increase productivity in the initial phase 1 stage : increase the number of interviews and phone calls .
Add new resources : Implement an ATS system to sustain the needs and create an efficient database of potential hires and hire an additional recruiter to the team ;
Review current sourcing & recruiting process to stream line the activities and respond quickly to the growing demand .
Step 6 , assess our vulnerabilities in order to play offense and not only defense . Where are we vulnerable to others who might change their ways ? Our competitors ? This is quite easy as we only have one client who we sustain with temporary employees .
Final step is to identify themes to bargaining powers , capabilities , partners and defensibility . I see potential for gaining new clients and reproducing the same value chain proposition for a different type of business . As we recruit new hires , train them and develop these resources , we can repeat the same winning formula and gain a new market share .
Maud Dias , Talent Acquisition Manager , Financial services
Insight & Approach
What I have learned from conducting this exercise is that while the graphic – value chain analysis graphic – is important for reinforcing my understanding of the problem we are working to solve . The more valuable aspect of the activity is that I have shared the graphic and my insights .
The graphic gives a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While we could draw the value chain on a white board , using this graphic and starting with a design starts the conversation with them . They can quickly identify where they are in the graphic – or what is missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
Since I have discovered the value chain analysis , next time and come into a problem , I will review the steps one step at a time and the questions associated with each step . It ’s a helpful tool to review all aspects , think strategically and align our priorities with the business goals .
It ’s also a good reminder of what we do well and what we can do to improve ourselves . Opportunity finder and weakness enlighten tool .
Maud Dias , Talent Acquisition Manager , Financial services
Step 1
Step 2
Phases Competitors
Recruiting & Hiring new temp
employees
MCMR – Hunt – Our client – Other
banquing institutions – Garda
Initial Training MCMR – Hunt – Our client – Other
banquing institutions – Garda
Development of potential Our client - ? ? other
Promoting Our client - ? ? other
Hired by our client Internal employees – Our client
Recruiting & hiring
new temp employees
• Sourcing & interviewing • Negociation & Contractual agreement • Unboarding & employee experience
Initial Training
• Training program : concepts and best practices • Practical training • Transitionning in new role
Development of
potential
• Coaching / supporting • Developping training program • Evaluation into the job
Promoting
• Upgrading training with a personal development program • Practical training & coaching
Hired by our client
• Temporary employee is hired for a permanent role • Termination of contract
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Maud Dias",
"Maud Dias",
"Maud Dias",
"Maud Dias"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 308 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | visualization
The program can be used to visualize data stored in CSV , TAB , or TSV files . The graph view allows you to see the relationship between your data 's dimensions . The data is represented as a network of nodes connected by lines .
You can create a compelling visual tale from your raw data with the correct tools . Here are some data visualization tools that are both free and open source : This open source tool can be used to create beautiful data visualizations if you know Javascript .
For your convenience , we 've compiled a list of the most popular free and commercial Data Visualization Software , along with comparisons and website links . Xplenty is a data integration platform in the cloud that prepares data for your data visualization software . It is capable of integrating data from over 100 data stores and SaaS applications .
The following types of visualizations are appropriate for creating a comparison chart : 1 Column Diagram 2 Graph in Bullets 3 Mekko Diagram Four Pie Charts Graph with 5 Bars 6 Line Diagram Scatter Plot 7
We live in the data age . Without it , your company will not be able to reach its full potential . However , if you do n't understand what the data means , it wo n't help your business .
This is where data visualization can help . Data visualization tools take your data and present it to you in the form of charts , graphs , and dashboards , allowing you to gain easy - to - understand insights .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: visualization
The program can be used to visualize data stored in CSV , TAB , or TSV files . The graph view allows you to see the relationship between your data 's dimensions . The data is represented as a network of nodes connected by lines .
You can create a compelling visual tale from your raw data with the correct tools . Here are some data visualization tools that are both free and open source : This open source tool can be used to create beautiful data visualizations if you know Javascript .
For your convenience , we 've compiled a list of the most popular free and commercial Data Visualization Software , along with comparisons and website links . Xplenty is a data integration platform in the cloud that prepares data for your data visualization software . It is capable of integrating data from over 100 data stores and SaaS applications .
The following types of visualizations are appropriate for creating a comparison chart : 1 Column Diagram 2 Graph in Bullets 3 Mekko Diagram Four Pie Charts Graph with 5 Bars 6 Line Diagram Scatter Plot 7
We live in the data age . Without it , your company will not be able to reach its full potential . However , if you do n't understand what the data means , it wo n't help your business .
This is where data visualization can help . Data visualization tools take your data and present it to you in the form of charts , graphs , and dashboards , allowing you to gain easy - to - understand insights .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8850 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling ( Module 2 )
Due to the coronavirus a lot of organizations have to re defined their business . As a consequence , my production house wants to be involved in helping those in need in the slums of Argentina . What we think will be a good way to get involved is to donate food and higiene products for the people . Before the pandemic crisis we were going to open a shop to sell the pictures we take . But because of the quarantine we could n't make it happen . So , what we think is to give it a start now that we can print them . But , what we are going to do is give all the profits to buy the products for a community center in Florencio Varela in Buenos Aires . Our goal is to launch our shop by doing something for the people that are suffering the pandemic in our country . So , we want to try to sell a lot so we can help a lot . For this , we have to tell a good story . So , in AIESEC- ( my production house ) we are going to tell the story of change . The story of our organization that from the begining we want to be diferent . We want to help . We are a production house that works with social impact proyects , so now we want to get involved in them one more time . But we want our audiencie to get involved . We want them to be a part of change . For every print someone buys , we are going to donate products for a whole family . Our challenge is to engaged with people so they will get involved in this . We want everyone to be a part of the change . We want everyone to be part of the stories we tell . We want everyone to make a change .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling ( Module 2 )
Due to the coronavirus a lot of organizations have to re defined their business . As a consequence , my production house wants to be involved in helping those in need in the slums of Argentina . What we think will be a good way to get involved is to donate food and higiene products for the people . Before the pandemic crisis we were going to open a shop to sell the pictures we take . But because of the quarantine we could n't make it happen . So , what we think is to give it a start now that we can print them . But , what we are going to do is give all the profits to buy the products for a community center in Florencio Varela in Buenos Aires . Our goal is to launch our shop by doing something for the people that are suffering the pandemic in our country . So , we want to try to sell a lot so we can help a lot . For this , we have to tell a good story . So , in AIESEC- ( my production house ) we are going to tell the story of change . The story of our organization that from the begining we want to be diferent . We want to help . We are a production house that works with social impact proyects , so now we want to get involved in them one more time . But we want our audiencie to get involved . We want them to be a part of change . For every print someone buys , we are going to donate products for a whole family . Our challenge is to engaged with people so they will get involved in this . We want everyone to be a part of the change . We want everyone to be part of the stories we tell . We want everyone to make a change .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19196 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Final assignment
In order to achieve some problems I met in education when I was in training at UNIVERSIDAD DE LAS AMÉRICAS , the first tool I used was the visualization . Many students in my class did not like the mathematics , in simple exercises they were blocked and I tried to identify their problems .
As I was a probationer , I put the good communication with my students , so I have used the technic of using the questions in order to know their really problems .
I started the process by being simple and I tried to understand the students in their difficulties in sharing and in interview . I often started to take notes their problems and I concluded to discover that their great problem is their mathematics teacher . As their mathematics teacher is bad , wrong and violent , when he dispenses his mathematics course the students were disinterested . In short words , when it ’s time for mathematics class , they ( students ) were very angry .
After four weeks , I tried to create another atmosphere by :
-using active and involvement methodology ,
-proceeding by easy exercises and tests which are not difficult to do .
After the first period , eighty percent of the students performed in the mathematics . So , in the second period , I created four groups of students in order to plan how to help those students who were not good in the mathematics . The strategy used was to take them in those four groups ( the
group discussion ) in order to be helped by others students who are good in the mathematics .
To conclude , after my training , I found that sometimes to be familiar with the students in the class can be a factor to be better in many courses .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final assignment
In order to achieve some problems I met in education when I was in training at UNIVERSIDAD DE LAS AMÉRICAS , the first tool I used was the visualization . Many students in my class did not like the mathematics , in simple exercises they were blocked and I tried to identify their problems .
As I was a probationer , I put the good communication with my students , so I have used the technic of using the questions in order to know their really problems .
I started the process by being simple and I tried to understand the students in their difficulties in sharing and in interview . I often started to take notes their problems and I concluded to discover that their great problem is their mathematics teacher . As their mathematics teacher is bad , wrong and violent , when he dispenses his mathematics course the students were disinterested . In short words , when it ’s time for mathematics class , they ( students ) were very angry .
After four weeks , I tried to create another atmosphere by :
-using active and involvement methodology ,
-proceeding by easy exercises and tests which are not difficult to do .
After the first period , eighty percent of the students performed in the mathematics . So , in the second period , I created four groups of students in order to plan how to help those students who were not good in the mathematics . The strategy used was to take them in those four groups ( the
group discussion ) in order to be helped by others students who are good in the mathematics .
To conclude , after my training , I found that sometimes to be familiar with the students in the class can be a factor to be better in many courses .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12433 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
DEFINITION : Mind Mapping is seen as one of the methods of ideation . We By drawing all our thoughts or information in connection , we can virtually represent it .
HOW MIND MAPPING IS DONE : We typically use our main words in mind mapping , which we represent in the Center, and this should be linked to our declaration of problems or the key one The point that our philosophy focuses on . The next step is that we encircle the The middle keywords are the words or concepts or data for which we are Think , think ( generally which comes to our mind )
Finally , with lines and curves , we should have a virtual map . This , this , It should be achieved by thinking about the commitment of ideas or thoughts there . Let 's get to the Mind Mapping break . In Mind Mapping , we have some important traits . The emphasis is entirely on the central word or central theme of the Statement of the Issue . Generally , by concentrating on the central phrase , several words are generally rendered They come to your mind , generally referred to as branches . These divisions need to be connected to the central theme or the central theme now . The importance of the concept here plays a role in providing sub - branches .
Which are decided on their significance . We will finally get a beautiful nodal structure with multiple lines . Colors , the curves associated with the central term . How are we helped by Mind Mapping ? We get a solution to any difficult issue or can easily solve it . Comprehend . By dreaming about different new ideas , our thought process improves . We can save a lot of time by placing it on a sheet of paper that does not need Only think about the same idea a lot We will not be hit by things or issues that we face in our Day - to - day life
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
DEFINITION : Mind Mapping is seen as one of the methods of ideation . We By drawing all our thoughts or information in connection , we can virtually represent it .
HOW MIND MAPPING IS DONE : We typically use our main words in mind mapping , which we represent in the Center, and this should be linked to our declaration of problems or the key one The point that our philosophy focuses on . The next step is that we encircle the The middle keywords are the words or concepts or data for which we are Think , think ( generally which comes to our mind )
Finally , with lines and curves , we should have a virtual map . This , this , It should be achieved by thinking about the commitment of ideas or thoughts there . Let 's get to the Mind Mapping break . In Mind Mapping , we have some important traits . The emphasis is entirely on the central word or central theme of the Statement of the Issue . Generally , by concentrating on the central phrase , several words are generally rendered They come to your mind , generally referred to as branches . These divisions need to be connected to the central theme or the central theme now . The importance of the concept here plays a role in providing sub - branches .
Which are decided on their significance . We will finally get a beautiful nodal structure with multiple lines . Colors , the curves associated with the central term . How are we helped by Mind Mapping ? We get a solution to any difficult issue or can easily solve it . Comprehend . By dreaming about different new ideas , our thought process improves . We can save a lot of time by placing it on a sheet of paper that does not need Only think about the same idea a lot We will not be hit by things or issues that we face in our Day - to - day life
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14543 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge – In my college the team of Rotaract of 200 members was facing a difficulty that was of not knowing everyone in the team less networking among the members in the club resulting to the poor performance and less enthusiasm among the club members . Director of club services was tensed how should she plan excursion activities .
Selection – We used the tool of mind mapping it is tool look for large quantity of data you have collected during the exploration of what is .
We believed it ’s the best tool for us here we need to address the problem of interaction and make plans for the better engagement and plans trips and visits accordingly . So that maximum students come .
Application – we distributed groups and made sure in each activity the group members are different after we applied permutation we came to a solution that a single person now knows the 60 percent of the members and for maximum participation now we have to go for trip and planned trip at pratapgarh farms .
Insights – Students were not only happy they played many sports together and came to knew each person then after the trip efficiency of our group increased and we could cater the society in the better way .
Approach – we followed the simple approach of intraction so that students should gain intraction in a better way but by doing group activities and that too shuffling the results came out to be btter .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge – In my college the team of Rotaract of 200 members was facing a difficulty that was of not knowing everyone in the team less networking among the members in the club resulting to the poor performance and less enthusiasm among the club members . Director of club services was tensed how should she plan excursion activities .
Selection – We used the tool of mind mapping it is tool look for large quantity of data you have collected during the exploration of what is .
We believed it ’s the best tool for us here we need to address the problem of interaction and make plans for the better engagement and plans trips and visits accordingly . So that maximum students come .
Application – we distributed groups and made sure in each activity the group members are different after we applied permutation we came to a solution that a single person now knows the 60 percent of the members and for maximum participation now we have to go for trip and planned trip at pratapgarh farms .
Insights – Students were not only happy they played many sports together and came to knew each person then after the trip efficiency of our group increased and we could cater the society in the better way .
Approach – we followed the simple approach of intraction so that students should gain intraction in a better way but by doing group activities and that too shuffling the results came out to be btter .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15960 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge & Selection
The first tool I used was the tool of Storytelling , in order not only to understand better the challenge or opportunity , but also to visualize it and also to accomplish better understanding of the solutions of the problem . I used this approach because the challenge I decided to solve was the lack of understanding that field construction engineers have from legal advice given to them . Basically in order to solve the problem empathy was a main issue , followed by generating interconnection between both parties , one that talks in words and the other that listens in graphs and numbers . As stories generate questions and that leads to innovative thoughts and ideas , I thought it would be a good starting point , in which nor the words or the graphs will prevail , but the mixture of both , which will make all of the parties more involved in the process .
Application
My team had 5 participants , including me , two where field engineers , one lawyer , one graphic designer and an administrative assistant , they were chosen given their different perspectives and skills . I started the process by explaining what I considered was the problem to be solved , regarding the lack of understanding that field construction engineers have from legal advice given to them , resulting in more accidents , fines and mayor legal issues . As the problem was defined , we decided to first make a tree of beliefs , in order to determine what we thought was causing the problem , which were the main causes and which secondary causes . Then we went out and observed . The third step was for us to make a journey map and then an empathy map . After we did the process above mentioned and found some solutions to the challenge , we decided to construct a story , about what was happening and how we thought it could be solved . While we were doing that , ideas improved , others changed , some even got discarded or we determined that they were not affecting the outcome . First we did all of these on a board , which let us change what we thought we should , and make it work for us . After spending about two hours in the storytelling board , discussion finished and all decided that we were happy with the outcome and were ready to present it to the General Manager . The graphic designer digitalized our story into a comic , and we had a final session of fifteen minutes to go over final details and get the last insights from our members . After that we had the final storyboard ready .
Insight & Approach
Cliché proved me right : the success of your idea depends on the story you tell . What I have learned from conducting this exercise with my group was that , although research is important and leaving biases behind is vital to the process , the way you tell the story can change the outcome from a great solution going MIA because you were not able to empathize with your client , or it becoming the next opportunity and it being implemented . Also I found that the process of producing the story helped my team to examine what were the needs of the stakeholders and why
they were behaving as they were . The process helped us provide context in order to brainstorm and enhance our ideas . It helped us not only understand what was happening , but also helped us envision how the future would look like with our solution implemented . We felt our storyboard validated our idea and made it more exciting and real .
What I would definitely change is the opportunity in which we started drawing . At first we pitched ideas and wrote them in the board , which did not make the engineers involved in the process , when we started drawing people , graphs and solutions , all the team was on board and more ideas started to flow and other to improve .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge & Selection
The first tool I used was the tool of Storytelling , in order not only to understand better the challenge or opportunity , but also to visualize it and also to accomplish better understanding of the solutions of the problem . I used this approach because the challenge I decided to solve was the lack of understanding that field construction engineers have from legal advice given to them . Basically in order to solve the problem empathy was a main issue , followed by generating interconnection between both parties , one that talks in words and the other that listens in graphs and numbers . As stories generate questions and that leads to innovative thoughts and ideas , I thought it would be a good starting point , in which nor the words or the graphs will prevail , but the mixture of both , which will make all of the parties more involved in the process .
Application
My team had 5 participants , including me , two where field engineers , one lawyer , one graphic designer and an administrative assistant , they were chosen given their different perspectives and skills . I started the process by explaining what I considered was the problem to be solved , regarding the lack of understanding that field construction engineers have from legal advice given to them , resulting in more accidents , fines and mayor legal issues . As the problem was defined , we decided to first make a tree of beliefs , in order to determine what we thought was causing the problem , which were the main causes and which secondary causes . Then we went out and observed . The third step was for us to make a journey map and then an empathy map . After we did the process above mentioned and found some solutions to the challenge , we decided to construct a story , about what was happening and how we thought it could be solved . While we were doing that , ideas improved , others changed , some even got discarded or we determined that they were not affecting the outcome . First we did all of these on a board , which let us change what we thought we should , and make it work for us . After spending about two hours in the storytelling board , discussion finished and all decided that we were happy with the outcome and were ready to present it to the General Manager . The graphic designer digitalized our story into a comic , and we had a final session of fifteen minutes to go over final details and get the last insights from our members . After that we had the final storyboard ready .
Insight & Approach
Cliché proved me right : the success of your idea depends on the story you tell . What I have learned from conducting this exercise with my group was that , although research is important and leaving biases behind is vital to the process , the way you tell the story can change the outcome from a great solution going MIA because you were not able to empathize with your client , or it becoming the next opportunity and it being implemented . Also I found that the process of producing the story helped my team to examine what were the needs of the stakeholders and why
they were behaving as they were . The process helped us provide context in order to brainstorm and enhance our ideas . It helped us not only understand what was happening , but also helped us envision how the future would look like with our solution implemented . We felt our storyboard validated our idea and made it more exciting and real .
What I would definitely change is the opportunity in which we started drawing . At first we pitched ideas and wrote them in the board , which did not make the engineers involved in the process , when we started drawing people , graphs and solutions , all the team was on board and more ideas started to flow and other to improve .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15055 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection visualization
1 . Challenge :
Starting a new assignment as project manager years ago , arriving to an ongoing project in the media industry , an industry that was totally new to me , I needed to make sure I understood the requirements from several stakeholders , ( business and IT ) to transmit this to the developing team . The requirement was 1 . Improve the log in functionality for clients , 2 . Implement a pay wall solution for future clients , and 3 . Improve the customer pages to be more user friendly . All of the above after the company I was contracted by decided to improve their business model and switch from invoicing clients on a yearly basis to charge them monthly utilizing recurring payments , as well as improving the user experience to be more friendly . One of the biggest hurdles , since I was new to this industry , was to make sure the company I was hired by , understood I was in synch with their vision and expectations and understood their requirements , to transmit this forward to an external development team .
2 . Selection :
To make sure the company understood I was in synch with their expectations and vision , I decided to use visualization tools . I selected this tool to show the stakeholders I understood their requirements and expectations , and use the same tool , combined with a more technical description ( BPMN ) to transmit the requirements to the developing team .
3 . Application :
What I first did , after assembling the requirement notes from all the different stakeholders and reviewing the interviews done with them , was to create a pictorial drawing , together with an UX designer , showing all the steps of the current process , as well as the new process , to show them how I believed the processes should be in the future . We made pictorial drawings for all 3 requirements . I thereafter gather all stakeholders once again for them to review the draft we made , for them to help us improve the drawing by their feedback . After receiving feedback and improving all drawings , I gather the stakeholders one last time to show them the result of their input and a version of the finish pictorial drawing , to receive their approval and to move forward and transmit the information to the developing team . For the developing team , I created technical descriptions of the different processes and combined them with the pictorial drawing so the developers also could see what the stakeholders where expecting , not only technically but also graphically .
4 . Insight :
Visualizing for the stakeholders my view on how future processes should look like was very effective and welcome , not only by the stakeholders but also by the developing team . Even though the developing team statue in the beginning they did n’t need the pictorial drawing , they accepted the fact that it was easier for them to see what the stakeholders expected technically and graphically . This was the first time I handle requirements this way by visualizing them also for the developing team . Since then , I always combine the technical drawing with the pictorial drawing to achieve that developers understands the stakeholder ’s requirements much better and to avoid confusions . I also learned to gather straw man drawings at an early stage from the stakeholders , to understand their view and expectations much faster , instead of assuming things . Today , visualization is one of my favorite tools when conducting projects .
5 . Approach :
Since I learned the effectiveness on visualizing thoughts and processes by creating visuals , I will take it a step further and create pictorial motion drawing to make it even more understandable for stakeholders and developers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection visualization
1 . Challenge :
Starting a new assignment as project manager years ago , arriving to an ongoing project in the media industry , an industry that was totally new to me , I needed to make sure I understood the requirements from several stakeholders , ( business and IT ) to transmit this to the developing team . The requirement was 1 . Improve the log in functionality for clients , 2 . Implement a pay wall solution for future clients , and 3 . Improve the customer pages to be more user friendly . All of the above after the company I was contracted by decided to improve their business model and switch from invoicing clients on a yearly basis to charge them monthly utilizing recurring payments , as well as improving the user experience to be more friendly . One of the biggest hurdles , since I was new to this industry , was to make sure the company I was hired by , understood I was in synch with their vision and expectations and understood their requirements , to transmit this forward to an external development team .
2 . Selection :
To make sure the company understood I was in synch with their expectations and vision , I decided to use visualization tools . I selected this tool to show the stakeholders I understood their requirements and expectations , and use the same tool , combined with a more technical description ( BPMN ) to transmit the requirements to the developing team .
3 . Application :
What I first did , after assembling the requirement notes from all the different stakeholders and reviewing the interviews done with them , was to create a pictorial drawing , together with an UX designer , showing all the steps of the current process , as well as the new process , to show them how I believed the processes should be in the future . We made pictorial drawings for all 3 requirements . I thereafter gather all stakeholders once again for them to review the draft we made , for them to help us improve the drawing by their feedback . After receiving feedback and improving all drawings , I gather the stakeholders one last time to show them the result of their input and a version of the finish pictorial drawing , to receive their approval and to move forward and transmit the information to the developing team . For the developing team , I created technical descriptions of the different processes and combined them with the pictorial drawing so the developers also could see what the stakeholders where expecting , not only technically but also graphically .
4 . Insight :
Visualizing for the stakeholders my view on how future processes should look like was very effective and welcome , not only by the stakeholders but also by the developing team . Even though the developing team statue in the beginning they did n’t need the pictorial drawing , they accepted the fact that it was easier for them to see what the stakeholders expected technically and graphically . This was the first time I handle requirements this way by visualizing them also for the developing team . Since then , I always combine the technical drawing with the pictorial drawing to achieve that developers understands the stakeholder ’s requirements much better and to avoid confusions . I also learned to gather straw man drawings at an early stage from the stakeholders , to understand their view and expectations much faster , instead of assuming things . Today , visualization is one of my favorite tools when conducting projects .
5 . Approach :
Since I learned the effectiveness on visualizing thoughts and processes by creating visuals , I will take it a step further and create pictorial motion drawing to make it even more understandable for stakeholders and developers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13951 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge
I got a new role of data analysis and the role required handling , managing & analysing huge amount of data . The data would be millions of excel line items . To analysis the data the biggest challenge was to get all the small pieces of data in one place . Microsoft excel would support more than a millions line items and getting the work done was a big head ace .
Selection & Application
Then I used was the tool of Visualization ( Power BI ) . This tool helped me in getting all my small pieces of data in one place . There was no restriction on the size and line items . I was able to add all the files I wanted , amend it as per my requirement and start analysing the data . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . This helped me in been able to get my work done fast and also get the desired outcome / results . Below is the application graph .
Insight & Approach :
The Visualization would of various shapes and sizes , the graphic is simple , using simple shapes and icons available in the tool . If there was no desired outcome then then I would create a different type of visual . Post the graphics , I would check whether the data is correct , whether the Visualization is appropriate , whether the outcome is clearly visible , whether the Visualization is helpful & appealing . By asking this questions I would feel confident and would also be able to present my work nicely . Below is the insight graph :
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge
I got a new role of data analysis and the role required handling , managing & analysing huge amount of data . The data would be millions of excel line items . To analysis the data the biggest challenge was to get all the small pieces of data in one place . Microsoft excel would support more than a millions line items and getting the work done was a big head ace .
Selection & Application
Then I used was the tool of Visualization ( Power BI ) . This tool helped me in getting all my small pieces of data in one place . There was no restriction on the size and line items . I was able to add all the files I wanted , amend it as per my requirement and start analysing the data . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . This helped me in been able to get my work done fast and also get the desired outcome / results . Below is the application graph .
Insight & Approach :
The Visualization would of various shapes and sizes , the graphic is simple , using simple shapes and icons available in the tool . If there was no desired outcome then then I would create a different type of visual . Post the graphics , I would check whether the data is correct , whether the Visualization is appropriate , whether the outcome is clearly visible , whether the Visualization is helpful & appealing . By asking this questions I would feel confident and would also be able to present my work nicely . Below is the insight graph :
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16062 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
27/09/21
1 . My Challenge
I have a store of shirts , sweaters and pants in my house , so I want to sell this product in my university next year . If I do a Mind Mapping , I ’ll know what things need for my next project
2 . Selection
I chose this tool because I could imagine my project , drawing pictures and writing of what I wanted , and how I could achieve it , as well as its advantages and disadvantages
3 . Application
I did a couple Mind Mapping , In the first I put my goals ( shorts , medium , more than a year ) with my drawings and under of them put what I need for I complete it then I wrote in another map my advantages and disadvantages with drawings too , but in the disadvantages , I put three solutions for every of them .
4 . Perspective
When I finished my map , I could see that I really do n’t need many resources for my project and that it is a very good opportunity but I have to take caring with the pandemic because If the school closed I would n’t sell my product and I ’d have losses .
5 . Approach
If I apply my work according to what is designed , I could see if it solved my disadvantages and improve my
business . Always remembering the
situation in the country and the changes of my life .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
27/09/21
1 . My Challenge
I have a store of shirts , sweaters and pants in my house , so I want to sell this product in my university next year . If I do a Mind Mapping , I ’ll know what things need for my next project
2 . Selection
I chose this tool because I could imagine my project , drawing pictures and writing of what I wanted , and how I could achieve it , as well as its advantages and disadvantages
3 . Application
I did a couple Mind Mapping , In the first I put my goals ( shorts , medium , more than a year ) with my drawings and under of them put what I need for I complete it then I wrote in another map my advantages and disadvantages with drawings too , but in the disadvantages , I put three solutions for every of them .
4 . Perspective
When I finished my map , I could see that I really do n’t need many resources for my project and that it is a very good opportunity but I have to take caring with the pandemic because If the school closed I would n’t sell my product and I ’d have losses .
5 . Approach
If I apply my work according to what is designed , I could see if it solved my disadvantages and improve my
business . Always remembering the
situation in the country and the changes of my life .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15899 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 5 years ago I was a member of product managment department in my organization . Our business was to improve and manage bulk messaging services . Bulk messaging services allows the customer to send bulk messages to their customers for marketing or announcements . We were working with our messaging partners for this product and our target was to expand to small customers which segmented small business in our company . The problem was our sales teams were n’t enough big , sales processes were transforming to online , but our processes did n’t suitable online and also at least our partners did n’t want to serve small companies because of profit . In their opinion , small companies have n’t leave enough profit . On those days , we brainstorming and made a decision ; to build our own messaging platform which no need to partners and also all processes were online . So small companies could do all operations online way to buy messaging packets , send messages and did n’t need any partner . We set up a focus group from our team and our stakeholders . We draw all stages of process . And also on that story board we listened our customers for user friendly experience . Empathy is a key element of design thinking , a step - by - step approach to problem - solving that involves observing and interviewing people as they go through an experience , and then using that information to prototype and test ways of improving the product or process . We identified the pain points not only customers , all our pain points . Now we had to produce ideas to solve the pain points . We have created several scenarios and again we draw every scenario to storyboards . So we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . First we tested scenarios on story board with customers and choosed the best ones with the helps of our stakeholders we started to prepare some prototype processes . And again with learning launch tool we tested the prototype processes . After every test , we discussed the process and tried to find out the best solution . Finally we launched our new self - service messaging online platform . By using Design thinking , we reached the solution without losing time by identifying the problems from the eyes of our customers and generating the right ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 5 years ago I was a member of product managment department in my organization . Our business was to improve and manage bulk messaging services . Bulk messaging services allows the customer to send bulk messages to their customers for marketing or announcements . We were working with our messaging partners for this product and our target was to expand to small customers which segmented small business in our company . The problem was our sales teams were n’t enough big , sales processes were transforming to online , but our processes did n’t suitable online and also at least our partners did n’t want to serve small companies because of profit . In their opinion , small companies have n’t leave enough profit . On those days , we brainstorming and made a decision ; to build our own messaging platform which no need to partners and also all processes were online . So small companies could do all operations online way to buy messaging packets , send messages and did n’t need any partner . We set up a focus group from our team and our stakeholders . We draw all stages of process . And also on that story board we listened our customers for user friendly experience . Empathy is a key element of design thinking , a step - by - step approach to problem - solving that involves observing and interviewing people as they go through an experience , and then using that information to prototype and test ways of improving the product or process . We identified the pain points not only customers , all our pain points . Now we had to produce ideas to solve the pain points . We have created several scenarios and again we draw every scenario to storyboards . So we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . First we tested scenarios on story board with customers and choosed the best ones with the helps of our stakeholders we started to prepare some prototype processes . And again with learning launch tool we tested the prototype processes . After every test , we discussed the process and tried to find out the best solution . Finally we launched our new self - service messaging online platform . By using Design thinking , we reached the solution without losing time by identifying the problems from the eyes of our customers and generating the right ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18322 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
Storytelling is a great tool that I use all the time . I work with vulnerable people , youth who are infected with HIV & AIDS ( chronic disease ) . It is sad to see such young citizen loosing hope about their life time / future . They need to be encouraged and inspired as some of them they find it hard to accept their situation/ statuses , which makes them to hide their emotions . I share some stories that are related to their situation in order to help them to open up about their situation .
Most are often lonely and emotional I show sympathy and care . I have already tried using other different kinds of design thinking tools but storytelling is the best tool .
Application
I have a story about storytelling ; I explained to them that being affected does not mean it ’s the end of the world . Tried telling them that many people live with the HIV and I encouraging them that all they need is to take their Medication / ARVs , eat healthy and exercise also protecting them . They looked happy and inspired ; they showed interest by asking more questions about how they should deal with this disease .
However two young girls did n’t show any interest , they looked sad . I realised that I need to get through to them and find out what is going on . I invited them to play skipping rope with me , after we sat down and talked . They lost their mother from this disease so there was no hope for them .
Insight & Approach
After listening to their story it was my time to share mine , I told them about my aunt who also died from this disease and how scared her kids and family was after finding out . And they had to go and test , only one of them was infected and I showed them her picture how well and happy she looked . I told them that she is taking her medication and it ’s been five years already living with it now . They smiled , meaning the story worked well all they needed was attention and encouragement .
I was happy to see them smile , being hopeful and gave them a hug , I told them everything is going to be alright . I can now prepare and think about some stories to help others out .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
Storytelling is a great tool that I use all the time . I work with vulnerable people , youth who are infected with HIV & AIDS ( chronic disease ) . It is sad to see such young citizen loosing hope about their life time / future . They need to be encouraged and inspired as some of them they find it hard to accept their situation/ statuses , which makes them to hide their emotions . I share some stories that are related to their situation in order to help them to open up about their situation .
Most are often lonely and emotional I show sympathy and care . I have already tried using other different kinds of design thinking tools but storytelling is the best tool .
Application
I have a story about storytelling ; I explained to them that being affected does not mean it ’s the end of the world . Tried telling them that many people live with the HIV and I encouraging them that all they need is to take their Medication / ARVs , eat healthy and exercise also protecting them . They looked happy and inspired ; they showed interest by asking more questions about how they should deal with this disease .
However two young girls did n’t show any interest , they looked sad . I realised that I need to get through to them and find out what is going on . I invited them to play skipping rope with me , after we sat down and talked . They lost their mother from this disease so there was no hope for them .
Insight & Approach
After listening to their story it was my time to share mine , I told them about my aunt who also died from this disease and how scared her kids and family was after finding out . And they had to go and test , only one of them was infected and I showed them her picture how well and happy she looked . I told them that she is taking her medication and it ’s been five years already living with it now . They smiled , meaning the story worked well all they needed was attention and encouragement .
I was happy to see them smile , being hopeful and gave them a hug , I told them everything is going to be alright . I can now prepare and think about some stories to help others out .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17717 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | EXAMPLE REFLECTION- STORY TELLING
CHALLENGE AND SELECTION :
Storytelling is an “ essential human activity ” for sharing experiences , explaining values , and deciding on solutions through vivid verbal and visual accounts . I work with low - Income students and This example is of my journey finding out if story telling and design thinking can help in finding out the deeper problems faced by these students . I believe so they can and the reasons are stated below
Storytelling helps explain the interconnections among people in situations and settings , teaching broad lessons that engage real human beings . Listening engages people ; and empathy is an essential and fundamental component in the process .
Storytelling is the essential human activity . The harder the situation , the more essential it is . – Tim O’Brien , ( writer )
Stories generate questions and questions expand the breadth and depth of stories , leading to lots of innovative thoughts and ideas . Storytelling becomes an important tool for feedback , which is the basis of the iterative process of prototyping that lead to solutions . Stories and prototypes are intertwined , explaining and repositioning experiences through a multitude of potential interpretations , which allow researchers to test new solutions before committing exclusively to a particular policy , program , or service .
Stories take on a variety of forms : digital storytelling , visual storytelling , storyboards , scenario generation , storytelling through videos , skits or plays , animation , talk and image , text or image . These forms open up possibilities for many analytical approaches including , thematic , content , discourse ( use of language ) , and structural . The trends and patterns derived from these analyses , in turn , form the bases of additional qualitative and quantitative data collection that value human needs as the authentic foundation of research - based challenges , opportunities and solutions .
APPLICATION :
On a weekly basis , I narrated real life stories of kids from the similar background and stated their problems to find out the relatability attribute of the similar problems with the kids I currently work with so that It is better easier to get a deeper understanding . For Example , A story I narrated to kids one day was about this girl called sheela , hails from a small village , who was beaten up by her parents everyday and was not aware that she can fight against it . That ’s when one of my students questioned can we actually fight against this ? So I could understand that this student was facing similar problems . Story telling helps in creating a much more comfortable environment and also helps in better understanding .
INSIGHT AND APPROACH :
I was taken aback by how much story telling made us learn more about the kids . As we continued to do the same activity by providing the kids individual attention and also made the visualization technique
and told them to do posters of what is the one thing they would like to change in their life , In this way the sketches also helped them a lot . Once they could relate to what we told they did not feel alone .
This course has broadened my mind with the kind of oppurtunities design thinking opens to and how story telling would help me in implementing ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: EXAMPLE REFLECTION- STORY TELLING
CHALLENGE AND SELECTION :
Storytelling is an “ essential human activity ” for sharing experiences , explaining values , and deciding on solutions through vivid verbal and visual accounts . I work with low - Income students and This example is of my journey finding out if story telling and design thinking can help in finding out the deeper problems faced by these students . I believe so they can and the reasons are stated below
Storytelling helps explain the interconnections among people in situations and settings , teaching broad lessons that engage real human beings . Listening engages people ; and empathy is an essential and fundamental component in the process .
Storytelling is the essential human activity . The harder the situation , the more essential it is . – Tim O’Brien , ( writer )
Stories generate questions and questions expand the breadth and depth of stories , leading to lots of innovative thoughts and ideas . Storytelling becomes an important tool for feedback , which is the basis of the iterative process of prototyping that lead to solutions . Stories and prototypes are intertwined , explaining and repositioning experiences through a multitude of potential interpretations , which allow researchers to test new solutions before committing exclusively to a particular policy , program , or service .
Stories take on a variety of forms : digital storytelling , visual storytelling , storyboards , scenario generation , storytelling through videos , skits or plays , animation , talk and image , text or image . These forms open up possibilities for many analytical approaches including , thematic , content , discourse ( use of language ) , and structural . The trends and patterns derived from these analyses , in turn , form the bases of additional qualitative and quantitative data collection that value human needs as the authentic foundation of research - based challenges , opportunities and solutions .
APPLICATION :
On a weekly basis , I narrated real life stories of kids from the similar background and stated their problems to find out the relatability attribute of the similar problems with the kids I currently work with so that It is better easier to get a deeper understanding . For Example , A story I narrated to kids one day was about this girl called sheela , hails from a small village , who was beaten up by her parents everyday and was not aware that she can fight against it . That ’s when one of my students questioned can we actually fight against this ? So I could understand that this student was facing similar problems . Story telling helps in creating a much more comfortable environment and also helps in better understanding .
INSIGHT AND APPROACH :
I was taken aback by how much story telling made us learn more about the kids . As we continued to do the same activity by providing the kids individual attention and also made the visualization technique
and told them to do posters of what is the one thing they would like to change in their life , In this way the sketches also helped them a lot . Once they could relate to what we told they did not feel alone .
This course has broadened my mind with the kind of oppurtunities design thinking opens to and how story telling would help me in implementing ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22473 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge
I 'm working in the training center of a large financial corporation . The training unit is responsible for over 9,000 workers training and development . One of our challenges is to use wisely and effectively the training budget and resources . Another challenge is to maintain our professional abilities and therefore enable every worker in the organization to participate in a training activity at list one day per year . Lately we have found out that we achieved only part of this target . Some of our workers got 3- 4 training days per year while other workers did n't learn at all .
We understood we have a problem in our training data analysis process and implementation . We had to make some changes in our training data analysis in order to rearrange the distribution of learning resources . We decided to do a mind mapping process .
Selection
Mind mapping is looking for patterns and insights in a large quantity data . The goal of mind mapping is to extract meaning from data in a way that let patterns and insights to immerge . We wanted to understand what is the current situation , why our present tools does n't work as we expected and what we should do in order to improve . Our clients were the management board , workers , human resource units and managers at the training center . We used the metaphor of Leidteka and Ogilvie of yard sale , and tried to follow the mind mapping process .
Application
For our mind mapping process we started by mapping of all our customers , tools , reports and available data on training activities in the organization . We collected available information concerning training activities and data . We also interviewed people in the organization who are expert in data analysis and interviewed managers , trainers and local human resource units . We tried to understand what are our customers expect to get and understand from our data analysis . From the new information occurred new patterns and perspectives we were not aware to , before we started this process . After gathering all the information we started to organize it first by formulate basic categorization and sorting the information . On the second phase of the process we invited 10 of our main clients for a one day session . We prepared a big gallery with the information we gathered and presented maim categories and topics that we have revealed from the first stage of analysis .
After walking around the gallery and take notes we set in little groups and discussed the findings , insights and ideas . On the last part of the session we gathered back and presented the notes , insights and solutions .
Insight
By applying the mind mapping tool we got new perspectives and understanding of our challenges . The insights we got helped us to focus on the main steps we have to take in order to start changing the situation . In this process we received insights concerning our data analysis tools and how to improve them , how to meet our customers ' expectations from our training data , improving our tracking methods , what are the role of our partners and colleagues in using and implementing data conclusions , and how to empower our self and our clients in using more effectively analysis tools and conclusions from data analysis .
Approach
Using the mind mapping tool helped us a lot in researching and understanding our challenges . It contributed to our thinking process of how to improve the situation . The opportunity to analyze the problem based on diverse resources , meeting different stake holders and searching forms ( such as data , reports , interviews and etc . ) enlarge our ability to achieve new understandings and define new work plan . It was important that many people took part in the process and shared their views and knowledge . This process will also contribute to their understanding and engagement in the training data analysis and implementation in the future . The most important thing for me the next time I will use mind mapping tool is to remember how vital is to involve all the relevant stake holders including the opponents and senior decisions makers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge
I 'm working in the training center of a large financial corporation . The training unit is responsible for over 9,000 workers training and development . One of our challenges is to use wisely and effectively the training budget and resources . Another challenge is to maintain our professional abilities and therefore enable every worker in the organization to participate in a training activity at list one day per year . Lately we have found out that we achieved only part of this target . Some of our workers got 3- 4 training days per year while other workers did n't learn at all .
We understood we have a problem in our training data analysis process and implementation . We had to make some changes in our training data analysis in order to rearrange the distribution of learning resources . We decided to do a mind mapping process .
Selection
Mind mapping is looking for patterns and insights in a large quantity data . The goal of mind mapping is to extract meaning from data in a way that let patterns and insights to immerge . We wanted to understand what is the current situation , why our present tools does n't work as we expected and what we should do in order to improve . Our clients were the management board , workers , human resource units and managers at the training center . We used the metaphor of Leidteka and Ogilvie of yard sale , and tried to follow the mind mapping process .
Application
For our mind mapping process we started by mapping of all our customers , tools , reports and available data on training activities in the organization . We collected available information concerning training activities and data . We also interviewed people in the organization who are expert in data analysis and interviewed managers , trainers and local human resource units . We tried to understand what are our customers expect to get and understand from our data analysis . From the new information occurred new patterns and perspectives we were not aware to , before we started this process . After gathering all the information we started to organize it first by formulate basic categorization and sorting the information . On the second phase of the process we invited 10 of our main clients for a one day session . We prepared a big gallery with the information we gathered and presented maim categories and topics that we have revealed from the first stage of analysis .
After walking around the gallery and take notes we set in little groups and discussed the findings , insights and ideas . On the last part of the session we gathered back and presented the notes , insights and solutions .
Insight
By applying the mind mapping tool we got new perspectives and understanding of our challenges . The insights we got helped us to focus on the main steps we have to take in order to start changing the situation . In this process we received insights concerning our data analysis tools and how to improve them , how to meet our customers ' expectations from our training data , improving our tracking methods , what are the role of our partners and colleagues in using and implementing data conclusions , and how to empower our self and our clients in using more effectively analysis tools and conclusions from data analysis .
Approach
Using the mind mapping tool helped us a lot in researching and understanding our challenges . It contributed to our thinking process of how to improve the situation . The opportunity to analyze the problem based on diverse resources , meeting different stake holders and searching forms ( such as data , reports , interviews and etc . ) enlarge our ability to achieve new understandings and define new work plan . It was important that many people took part in the process and shared their views and knowledge . This process will also contribute to their understanding and engagement in the training data analysis and implementation in the future . The most important thing for me the next time I will use mind mapping tool is to remember how vital is to involve all the relevant stake holders including the opponents and senior decisions makers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22526 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge As a network engineer , during my career I have designed hundreds of networking solution for internal and external customers . Most of these solutions were n’t really innovative – customer requirements were usually similar and when doing things in a big scale , one tries to keep them simple . However , from time to time , usually due to a big technology change , there was an opportunity to create something really innovative that could provide a competitive advantage .
Several years ago , I had worked for a global company that planned a technology replacement and at the same time , a transition to managed network services . There were three internal customers acting as stakeholders ; while their basic requirements were similar , they required important but incompatible details that would have had a big impact on a usability of a final solution . We formed a small , compact team to work on the project , including people from all three customers ’ IT departments . Although unaware of design thinking , many of approaches we used were actually identical with design thinking tools ; journey mapping , brainstorming , concept development , customer co - creation to name few . Our proposed solution was very service - oriented which raised concerns within our team – network engineers but also IT managers are usually focused on components and introducing a very different concept without relevant content might have led to misunderstanding and rejection of months of our work .
Selection and Application To overcome this gap , we used an approach which now I would call visualization . We felt that a straightforward presentation might not work but by introducing right analogies the chances that the concept was approved would have increased . We got a lot of inspirations from traditional industries – for example we compared network devices or infrastructure components to pipes or water dams , we mapped various user actions on the network to their equivalents . To break out the focus on individual components or vendor dependency , we asked our users if they knew which power plant produced an energy we used for lights in a conference room ; for redundancy , we used pictures of backup water resources for our city .
Insight The outcomes of our approach were excellent . Our carefully selected analogies were well understood and customer representatives accepted our view . After getting their approval , we continued with the project until it was fully implemented . Despite various challenges , we were able to continue with a clear goal in mind - we repeatedly used analogies from our presentations and many more to reconfirm our vision . It clearly became an important and widely accepted part of our presentations and discussions .
Approach Other team working on a similar challenge used a more traditional approach to present the information : detailed presentations often shared via e - mail , spreadsheet analysis etc . Although they succeeded with their project , too , they did n’t manage to break a component orientation at customer side and spent endless hours discussing details that we found ( and proved ) not to be critical for a successful project delivery . I would consider our experience much more enjoyable and rate it higher .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge As a network engineer , during my career I have designed hundreds of networking solution for internal and external customers . Most of these solutions were n’t really innovative – customer requirements were usually similar and when doing things in a big scale , one tries to keep them simple . However , from time to time , usually due to a big technology change , there was an opportunity to create something really innovative that could provide a competitive advantage .
Several years ago , I had worked for a global company that planned a technology replacement and at the same time , a transition to managed network services . There were three internal customers acting as stakeholders ; while their basic requirements were similar , they required important but incompatible details that would have had a big impact on a usability of a final solution . We formed a small , compact team to work on the project , including people from all three customers ’ IT departments . Although unaware of design thinking , many of approaches we used were actually identical with design thinking tools ; journey mapping , brainstorming , concept development , customer co - creation to name few . Our proposed solution was very service - oriented which raised concerns within our team – network engineers but also IT managers are usually focused on components and introducing a very different concept without relevant content might have led to misunderstanding and rejection of months of our work .
Selection and Application To overcome this gap , we used an approach which now I would call visualization . We felt that a straightforward presentation might not work but by introducing right analogies the chances that the concept was approved would have increased . We got a lot of inspirations from traditional industries – for example we compared network devices or infrastructure components to pipes or water dams , we mapped various user actions on the network to their equivalents . To break out the focus on individual components or vendor dependency , we asked our users if they knew which power plant produced an energy we used for lights in a conference room ; for redundancy , we used pictures of backup water resources for our city .
Insight The outcomes of our approach were excellent . Our carefully selected analogies were well understood and customer representatives accepted our view . After getting their approval , we continued with the project until it was fully implemented . Despite various challenges , we were able to continue with a clear goal in mind - we repeatedly used analogies from our presentations and many more to reconfirm our vision . It clearly became an important and widely accepted part of our presentations and discussions .
Approach Other team working on a similar challenge used a more traditional approach to present the information : detailed presentations often shared via e - mail , spreadsheet analysis etc . Although they succeeded with their project , too , they did n’t manage to break a component orientation at customer side and spent endless hours discussing details that we found ( and proved ) not to be critical for a successful project delivery . I would consider our experience much more enjoyable and rate it higher .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11807 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Chalenge & selection
Narration is a great tool to be able to breathe and get a message across in a fast and dynamic way . I work with a company that is dedicated to the sale of bus tickets for Canada and States and I am in the customer service department , daily I am interacting with different types of customers and therefore have the maturity to be patient and try to solving their problems has been a challenge . So in order to give a good service to customers , our organization decided to give a training on customer service and help the employee to interact and give answers to difficult customers , likewise the objective is to share these experiences with others to make training more dynamic .
Application
The training was based on telling the experiences we have had with clients , it was a lot of learning to share our experiences and know how others beat difficult clients , in the same way we shared advice among ourselves to be able to give a good service and we considered the elaboration of a guide , with the steps to make a successful call with customers from the opening to the close of the call .
Insight $ Approach
The results spoke for themselves , the evaluations of the customer service agents began to improve so many more people began to buy tickets to our company , all this thanks to the training and mutual help between co - workers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Chalenge & selection
Narration is a great tool to be able to breathe and get a message across in a fast and dynamic way . I work with a company that is dedicated to the sale of bus tickets for Canada and States and I am in the customer service department , daily I am interacting with different types of customers and therefore have the maturity to be patient and try to solving their problems has been a challenge . So in order to give a good service to customers , our organization decided to give a training on customer service and help the employee to interact and give answers to difficult customers , likewise the objective is to share these experiences with others to make training more dynamic .
Application
The training was based on telling the experiences we have had with clients , it was a lot of learning to share our experiences and know how others beat difficult clients , in the same way we shared advice among ourselves to be able to give a good service and we considered the elaboration of a guide , with the steps to make a successful call with customers from the opening to the close of the call .
Insight $ Approach
The results spoke for themselves , the evaluations of the customer service agents began to improve so many more people began to buy tickets to our company , all this thanks to the training and mutual help between co - workers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21772 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind Mapping
Challenge : As a young person who wants to undertake to generate incomes , I intend to get to know my users more thoroughly , know their needs and be able to develop a plan to start successfully . Mainly it would be a small business but I hope it grow over time Selection : the tool that I selected to be able to choose the best entrepreneurship plan and have different ideas was the mind mapping , since I am not looking for something analytical , but something creative , and this tool is the most appropriate to look for patterns and perspectives that lead to solutions creative . Thanks to the Design thinking course , I realized that in order to achieve the successful venture that I want , I must be creative , and look for different criteria to carry out any of the ideas that are viable for my project . Application : I applied the Mind Mapping tool following the steps given by Elena Cirillo and Shakeel Ward in their book “ Designing for growth ” Using the metaphor " garage sale " or " art gallery " First , the ideas and information that we have from different sources are organized to observe our reality . Second , we organize our users , who must be people interested in my new idea of entrepreneurship . Third : at least 10 people are asked to give us time as we want to know a little more about them and their intuitions Fourth : these people are given many notes and a marker , explaining that they must observe the ideas and information presented and choose the good and bad things that they find of these in different sticky notes . This allows new ideas to be generated . Fifth : They are asked to meet in groups to share their ideas and then divide them according to common themes , starting with one person who presents their idea and then another who has an idea on the same topic and so on with the different themes that they found . Sixth : the ideas of the group should be studied and general statements are obtained by observing the connection between them . At this point the mind mapping has been completed , the only thing left to do is complete the design thinking Perspective : thanks to the application of the mind mapping tool , we were able to obtain the conditions that our design solution must satisfy , in order to meet the needs of our clients and be able to solve them through our project " entrepreneurship " These conditions were based on the insights obtained from our " application "
Approach : what I could do differently is to add one of the criteria of the mind mapping and is to ask ourselves , if everything were possible , what criteria would our design have ? Allowing us to go much further than what we have been able to perceive through the needs of our clients . I also would complement this tool with another that allows me not only to generate ideas for solutions , but also to help me choose the best solution . Such as the Learning Launch
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Mapping
Challenge : As a young person who wants to undertake to generate incomes , I intend to get to know my users more thoroughly , know their needs and be able to develop a plan to start successfully . Mainly it would be a small business but I hope it grow over time Selection : the tool that I selected to be able to choose the best entrepreneurship plan and have different ideas was the mind mapping , since I am not looking for something analytical , but something creative , and this tool is the most appropriate to look for patterns and perspectives that lead to solutions creative . Thanks to the Design thinking course , I realized that in order to achieve the successful venture that I want , I must be creative , and look for different criteria to carry out any of the ideas that are viable for my project . Application : I applied the Mind Mapping tool following the steps given by Elena Cirillo and Shakeel Ward in their book “ Designing for growth ” Using the metaphor " garage sale " or " art gallery " First , the ideas and information that we have from different sources are organized to observe our reality . Second , we organize our users , who must be people interested in my new idea of entrepreneurship . Third : at least 10 people are asked to give us time as we want to know a little more about them and their intuitions Fourth : these people are given many notes and a marker , explaining that they must observe the ideas and information presented and choose the good and bad things that they find of these in different sticky notes . This allows new ideas to be generated . Fifth : They are asked to meet in groups to share their ideas and then divide them according to common themes , starting with one person who presents their idea and then another who has an idea on the same topic and so on with the different themes that they found . Sixth : the ideas of the group should be studied and general statements are obtained by observing the connection between them . At this point the mind mapping has been completed , the only thing left to do is complete the design thinking Perspective : thanks to the application of the mind mapping tool , we were able to obtain the conditions that our design solution must satisfy , in order to meet the needs of our clients and be able to solve them through our project " entrepreneurship " These conditions were based on the insights obtained from our " application "
Approach : what I could do differently is to add one of the criteria of the mind mapping and is to ask ourselves , if everything were possible , what criteria would our design have ? Allowing us to go much further than what we have been able to perceive through the needs of our clients . I also would complement this tool with another that allows me not only to generate ideas for solutions , but also to help me choose the best solution . Such as the Learning Launch
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20328 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I am marketing manager , who has been working in commercial field since the graduation of university . For the past couple of years , I ’ve been feeling like my life is missing something important and I am not doing what I should do . During the first Covid-19 quarantine I understood that it was a perfect time to make some changes in my life – my profession . I started doing research of myself : my strengths , my possible weaknesses both as of a human , and as of a marketing specialist . After a good month of an intense research , I came up to the conclusion that I could use all my marketing knowledge for social businesses and a positive social impact – in that way , I would still be using what I was learning for many years and it would have a huge meaning for me as well . I needed to test my new personal business idea . Selection I made some research about current marketing agencies and did brainstorming sessions to generate ideas for my possible personal marketing strategy . Still , I did not know if owners of social businesses and social initiatives would need my marketing services . I selected using a learning launch to make a small experiment and to test my business idea . Application I applied the learning launch tool in the following order : after my analysis of my strengths and possible weaknesses , I prepared my marketing services for social business offering , then made a list of local social businesses and started approaching them to see if there is a real demand of that kind of marketing consultations . As I was talking to the owners of social businesses , I understood that most of them need help to develop a professional marketing strategy in order to reach more people and make a bigger social impact . My fears , that social businesses would not have enough money for marketing were not completely right . Of course , some of social business could not allocate lots of money to marketing activities , nevertheless there were enough owners that were determined to pay for my social marketing consultations . I came up to the conclusion , that there are customers who want it , I can do it and the economics can sustain it – just as it ’s said in the materials of this Design Thinking course . Insight What insight I gained from applying this learning launch tool was that the need of trying the business idea in real life conditions is a must . I understood , that not clinging to your assumptions is very important as well in order to conduct a fair experiment . Sometimes you want the experiment to show that your assumptions were correct ones , but you need to be objective so you do n’t invest your time and money in ineffective business . Approach I think that the learning launch is one of the most important tools in Design Thinking as it is only one step from launching a real product or service . Next time I would prepare for a learning launch sooner and make it quicker just so I could gather more feedback and move on to building a real business . As it was said in the course – experiment fast , fail fast , learn fast .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I am marketing manager , who has been working in commercial field since the graduation of university . For the past couple of years , I ’ve been feeling like my life is missing something important and I am not doing what I should do . During the first Covid-19 quarantine I understood that it was a perfect time to make some changes in my life – my profession . I started doing research of myself : my strengths , my possible weaknesses both as of a human , and as of a marketing specialist . After a good month of an intense research , I came up to the conclusion that I could use all my marketing knowledge for social businesses and a positive social impact – in that way , I would still be using what I was learning for many years and it would have a huge meaning for me as well . I needed to test my new personal business idea . Selection I made some research about current marketing agencies and did brainstorming sessions to generate ideas for my possible personal marketing strategy . Still , I did not know if owners of social businesses and social initiatives would need my marketing services . I selected using a learning launch to make a small experiment and to test my business idea . Application I applied the learning launch tool in the following order : after my analysis of my strengths and possible weaknesses , I prepared my marketing services for social business offering , then made a list of local social businesses and started approaching them to see if there is a real demand of that kind of marketing consultations . As I was talking to the owners of social businesses , I understood that most of them need help to develop a professional marketing strategy in order to reach more people and make a bigger social impact . My fears , that social businesses would not have enough money for marketing were not completely right . Of course , some of social business could not allocate lots of money to marketing activities , nevertheless there were enough owners that were determined to pay for my social marketing consultations . I came up to the conclusion , that there are customers who want it , I can do it and the economics can sustain it – just as it ’s said in the materials of this Design Thinking course . Insight What insight I gained from applying this learning launch tool was that the need of trying the business idea in real life conditions is a must . I understood , that not clinging to your assumptions is very important as well in order to conduct a fair experiment . Sometimes you want the experiment to show that your assumptions were correct ones , but you need to be objective so you do n’t invest your time and money in ineffective business . Approach I think that the learning launch is one of the most important tools in Design Thinking as it is only one step from launching a real product or service . Next time I would prepare for a learning launch sooner and make it quicker just so I could gather more feedback and move on to building a real business . As it was said in the course – experiment fast , fail fast , learn fast .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17350 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge
I had a task at the university for a coursework to come up with an innovative
idea in an arbitrary field . Since I am not an expert in many areas , I had to analyze
the needs of people in each specific area that came to my mind .
Selection
I did n't immediately think that I was using some kind of tool for this analysis .
Then people told me that the approach that I took was called mind mapping . As
mentioned in the lecture , it helps to consider the problem from the point of view of
different people , and not just your own , to pose many questions , the answers to
which allowed me to understand whether a specific area / topic is right for me . It
also allows me to move from what - is to what - if , allowing me to better analyze the
subject area . I was also able to determine dependencies that helped expand my
perspective on specific things . It must be stated that the chosen method has proved
to be very effective .
Application
I took a specific task and asked questions about it , from the side of an ordinary
person who has knowledge in this area . Then he received answers to them and
realized if there was a problem in a particular area that needed to be solved .
Insight
Answering questions and building a general model helped me understand
whether I should dwell on a specific area and solve a specific problem in it .
Approach
I would use this approach next time as it has proven to be very effective . From
a variety of industries , I was able to quickly identify those that have problems that I
can solve and choose a topic for my coursework . The only thing that can be changed
is next time asking more specific questions and building more appropriate
connections in a particular case .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge
I had a task at the university for a coursework to come up with an innovative
idea in an arbitrary field . Since I am not an expert in many areas , I had to analyze
the needs of people in each specific area that came to my mind .
Selection
I did n't immediately think that I was using some kind of tool for this analysis .
Then people told me that the approach that I took was called mind mapping . As
mentioned in the lecture , it helps to consider the problem from the point of view of
different people , and not just your own , to pose many questions , the answers to
which allowed me to understand whether a specific area / topic is right for me . It
also allows me to move from what - is to what - if , allowing me to better analyze the
subject area . I was also able to determine dependencies that helped expand my
perspective on specific things . It must be stated that the chosen method has proved
to be very effective .
Application
I took a specific task and asked questions about it , from the side of an ordinary
person who has knowledge in this area . Then he received answers to them and
realized if there was a problem in a particular area that needed to be solved .
Insight
Answering questions and building a general model helped me understand
whether I should dwell on a specific area and solve a specific problem in it .
Approach
I would use this approach next time as it has proven to be very effective . From
a variety of industries , I was able to quickly identify those that have problems that I
can solve and choose a topic for my coursework . The only thing that can be changed
is next time asking more specific questions and building more appropriate
connections in a particular case .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12275 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ASSIGNMENT CHALLENGE – LEARNING LAUNCH CHALLENGE . Covid-19 hit the hospitality sector in our region really hard . As an island destination , the economy relied heavily on international tourists . However , the island city is also known to be the most cash liquid region in the country . The company decided to close down all the properties it operated ( 2 small town resorts and 1 city hotel ) but as soon restrictions were lifted , the company decided to take the risk and also address its legal obligations to its customers from prepaid bookings and vouchers sold . SELECTION . The demand for local travel surged with the lifting of border controls . It gave us a very narrow window of time to plan and deploy . There is also no reliable data to use as comparison and baseline as covid and its impact is unknown . We chose the LEARN LAUNCH tool to allow for agile decision making , evaluation and constant pivoting according to market response and any changes in border control . APPLICATION . All leaders were gather together and the primary goal was identified – to open and satisfy legal obligations . Once this was done we set in place possible scenarios dependent on market response which were : 1 ) fill the weekends 2 ) fill the weekdays 3 ) expand capacity . At the onset , basic services were offered to satisfy the primary goal . When we saw that goal met we pivoted positioning to fill weekend stays . When that goal was met we retooled manpower and shifted to focus to central reservations to fill all the days . However , it was all in the process of meeting goal 2 when we set out to parallel capacity expansion . We say demand continually increase . This also introduced a possible dilemma in terms of new normal protocols due to capacity issues with continued expansion . The Learn Launch model allowed us to review our positioning and revisit this based on market response . INSIGHT . The Learn Launch tool allow teams to remain agile . With minimum viable products in mind and possible scenarios explored at the onset , a trigger point was identified for each phase and it allowed us to make decisions without having to go through the problem dilemma each time it happened . The entire team ’s awareness that pivots would be constantly made based on market response and the triggers of each possible pivot made it easy to execute when the time came . APPROACH . For me , mind mapping prior to the learn launch would have been most helpful . A lot of the brainstorming was done in discussions and scenarios were considered . Mind mapping would have helped us foresee the customer / guest perspective and therefore have a more accurate business forecast in terms of demand .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ASSIGNMENT CHALLENGE – LEARNING LAUNCH CHALLENGE . Covid-19 hit the hospitality sector in our region really hard . As an island destination , the economy relied heavily on international tourists . However , the island city is also known to be the most cash liquid region in the country . The company decided to close down all the properties it operated ( 2 small town resorts and 1 city hotel ) but as soon restrictions were lifted , the company decided to take the risk and also address its legal obligations to its customers from prepaid bookings and vouchers sold . SELECTION . The demand for local travel surged with the lifting of border controls . It gave us a very narrow window of time to plan and deploy . There is also no reliable data to use as comparison and baseline as covid and its impact is unknown . We chose the LEARN LAUNCH tool to allow for agile decision making , evaluation and constant pivoting according to market response and any changes in border control . APPLICATION . All leaders were gather together and the primary goal was identified – to open and satisfy legal obligations . Once this was done we set in place possible scenarios dependent on market response which were : 1 ) fill the weekends 2 ) fill the weekdays 3 ) expand capacity . At the onset , basic services were offered to satisfy the primary goal . When we saw that goal met we pivoted positioning to fill weekend stays . When that goal was met we retooled manpower and shifted to focus to central reservations to fill all the days . However , it was all in the process of meeting goal 2 when we set out to parallel capacity expansion . We say demand continually increase . This also introduced a possible dilemma in terms of new normal protocols due to capacity issues with continued expansion . The Learn Launch model allowed us to review our positioning and revisit this based on market response . INSIGHT . The Learn Launch tool allow teams to remain agile . With minimum viable products in mind and possible scenarios explored at the onset , a trigger point was identified for each phase and it allowed us to make decisions without having to go through the problem dilemma each time it happened . The entire team ’s awareness that pivots would be constantly made based on market response and the triggers of each possible pivot made it easy to execute when the time came . APPROACH . For me , mind mapping prior to the learn launch would have been most helpful . A lot of the brainstorming was done in discussions and scenarios were considered . Mind mapping would have helped us foresee the customer / guest perspective and therefore have a more accurate business forecast in terms of demand .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9189 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I am a member of a retail bank Strategic Planning department and my challenge was to implement the Agile methodology in a traditional hierarchical organization . The main reason to adopt the Agile methodology was to improve our processes , decrease the product´s time - to- market and be a more customer centric organization , being able to compete with Fintechs and technology companies . The project scope included App Development Team ( IT ) , composed of 15 employees . The project didn´t have any special budget and must not exceed 2 months . We have focused on decrease the time to launch new features for the mobile app , considering that traditional process could take more than 5 months .
Selection
Our bank is a complex environment , with more than 800 employees , dozens of departments and thousands of process mapped . Our team believed that this environment was the perfect place to use the Learning Launch Tool , because it was not worthy to map all the possible consequences / effects of the Agile implementation with unfounded assumptions . For us , it was time to go to the experiment and observe the results rather than imagine possibilities .
Application
The Learning Launch test began with 2 weeks of an intensive Agile training for all the 15 employees involved in the project . After that , the employees came back to the office and started working in this new Agile way , totally different from what they used to work before . During this time , our team ( Strategic Planning department ) tested assumptions that the new methodology would completely succeed and motivate people . We were expecting to reduce the development time of new features in more than 50 % comparing with the old system .
Insight
Applying the experiment gave us a lot of worthy information and showed us different results from expected . Measuring the data and collecting information by observations we concluded that our assumptions were totally wrong . The mistake was we imagined that an isolated department ( IT development team ) could work in a Agile way while all the organization keep working in a traditional slow way . We observed that the Agile methodology works very well inside the IT department , but we forgot that an organization is not made with only one department . All the times the IT team needed to have some contact with other departments the workflow got stuck . At the end , the average time to launch a new app feature kept the same as before ( traditional methodology work ) . We observed that the bottleneck of a process defines the time - to - market of one product . In our organization , usually the bottleneck is not IT team , but back office departments like Legal and Compliance . Mapping this issue , we incorporated new assumptions to a future study . We concluded that Agile methodology can
work really well when all the organization is prepared for that , regarding that the departments have touch points and to a product be done/ launched , it has to flow through all the departments without bottlenecks . We learned that we need to incorporate in our studies that a product needs to be developed by a multidisciplinary team .
Approach
We believe that the Learning Launch is the perfect tool to help us to implement the Agile methodology in our organization . Using the results of our first experimentation , we can review our assumptions and drive a new test with some improvements . This new test needs to capture and absorb the apprenticeship of the first experiment and , like in a continuous improvement process , help us to find out the best way to implement the methodology .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I am a member of a retail bank Strategic Planning department and my challenge was to implement the Agile methodology in a traditional hierarchical organization . The main reason to adopt the Agile methodology was to improve our processes , decrease the product´s time - to- market and be a more customer centric organization , being able to compete with Fintechs and technology companies . The project scope included App Development Team ( IT ) , composed of 15 employees . The project didn´t have any special budget and must not exceed 2 months . We have focused on decrease the time to launch new features for the mobile app , considering that traditional process could take more than 5 months .
Selection
Our bank is a complex environment , with more than 800 employees , dozens of departments and thousands of process mapped . Our team believed that this environment was the perfect place to use the Learning Launch Tool , because it was not worthy to map all the possible consequences / effects of the Agile implementation with unfounded assumptions . For us , it was time to go to the experiment and observe the results rather than imagine possibilities .
Application
The Learning Launch test began with 2 weeks of an intensive Agile training for all the 15 employees involved in the project . After that , the employees came back to the office and started working in this new Agile way , totally different from what they used to work before . During this time , our team ( Strategic Planning department ) tested assumptions that the new methodology would completely succeed and motivate people . We were expecting to reduce the development time of new features in more than 50 % comparing with the old system .
Insight
Applying the experiment gave us a lot of worthy information and showed us different results from expected . Measuring the data and collecting information by observations we concluded that our assumptions were totally wrong . The mistake was we imagined that an isolated department ( IT development team ) could work in a Agile way while all the organization keep working in a traditional slow way . We observed that the Agile methodology works very well inside the IT department , but we forgot that an organization is not made with only one department . All the times the IT team needed to have some contact with other departments the workflow got stuck . At the end , the average time to launch a new app feature kept the same as before ( traditional methodology work ) . We observed that the bottleneck of a process defines the time - to - market of one product . In our organization , usually the bottleneck is not IT team , but back office departments like Legal and Compliance . Mapping this issue , we incorporated new assumptions to a future study . We concluded that Agile methodology can
work really well when all the organization is prepared for that , regarding that the departments have touch points and to a product be done/ launched , it has to flow through all the departments without bottlenecks . We learned that we need to incorporate in our studies that a product needs to be developed by a multidisciplinary team .
Approach
We believe that the Learning Launch is the perfect tool to help us to implement the Agile methodology in our organization . Using the results of our first experimentation , we can review our assumptions and drive a new test with some improvements . This new test needs to capture and absorb the apprenticeship of the first experiment and , like in a continuous improvement process , help us to find out the best way to implement the methodology .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18171 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation
by University of Virginia
Instructor : Daniela Sangineto
Student : Ruben Soria [email protected]
Course Assignment - Mind Mapping – Integrating Solutions
Note : The following is a true story with many of the details made generic in order to preserve privacy .
Challenge
Our firm recently acquired a technology company ( TC ) that built a suite of tools and services that serves a niche market , opening up a new market for our firm . Within that market , our firm has another business unit ( BU ) that serves a segment of that niche market with a set of tools and services ( some similar and some exclusive ) , but within a smaller segmentation of that market . I was selected to be part of a team of 6 to evaluate the newly acquired TC to determine if there were tools and/or services that could be integrated into the BU offering . Goals include :
1 . Keeping the various systems nimble . 2 . Proving the efficacy of the front - end data reporting for existing business . 3 . Exploring the feasibility of pursuing a larger segment of the market .
Selection
We conducted a dozen interviews with various stakeholders across both business units and other technology experts . We collected a large amount of data from those interviews , and chose as our primary tool Mind Mapping to help aggregate and identify themes in the data .
Application
Each team member individually took notes from those interviews . We then identified key terms and themes from each interview and wrote them on sticky notes . The team reconvened in a room with a large white board and we drew a grid with 4 quadrants . The top two quadrants were goals which were separated by quotes / defining words and thoughts / beliefs . The bottom two quadrants were pain points separated by actions / behaviors and feelings / emotions .
Insight
Several themes and insights emerged :
Data aggregation was a common pain point theme for the BU , but a strength for the TC .
Reconciliation and entity accounting was a pain point for the BU , but a strength for the TC .
Onboarding complexity , resources and time required was a pain point for the TC , but a strength for the BU .
Inflexibility of componentizing was a pain point for TC , but a strength for the BU .
We also discovered there was very little overlap of market segments .
From these themes we were able to develop two primary hypotheses for testing :
Work with the technology team to integrate both units into a shared platform to expand tools and services available to the BU . The BU could then pick the best of breed solutions .
Develop an integrated sales team to cross sell offerings from both units .
Approach
The Mind Mapping process was extremely effective and helpful . It allowed us to quickly narrow down the ideas and develop hypotheses for testing . Additionally , it would be helpful to explore the learning launch method further to develop some prototypes . Developing some quick and inexpensive prototype ideas would help with evaluating our hypotheses without committing large resources .
| EMAIL: [email protected]
ID_NUM:
NAME_STUDENT: Ruben Soria
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation
by University of Virginia
Instructor : Daniela Sangineto
Student : Ruben Soria [email protected]
Course Assignment - Mind Mapping – Integrating Solutions
Note : The following is a true story with many of the details made generic in order to preserve privacy .
Challenge
Our firm recently acquired a technology company ( TC ) that built a suite of tools and services that serves a niche market , opening up a new market for our firm . Within that market , our firm has another business unit ( BU ) that serves a segment of that niche market with a set of tools and services ( some similar and some exclusive ) , but within a smaller segmentation of that market . I was selected to be part of a team of 6 to evaluate the newly acquired TC to determine if there were tools and/or services that could be integrated into the BU offering . Goals include :
1 . Keeping the various systems nimble . 2 . Proving the efficacy of the front - end data reporting for existing business . 3 . Exploring the feasibility of pursuing a larger segment of the market .
Selection
We conducted a dozen interviews with various stakeholders across both business units and other technology experts . We collected a large amount of data from those interviews , and chose as our primary tool Mind Mapping to help aggregate and identify themes in the data .
Application
Each team member individually took notes from those interviews . We then identified key terms and themes from each interview and wrote them on sticky notes . The team reconvened in a room with a large white board and we drew a grid with 4 quadrants . The top two quadrants were goals which were separated by quotes / defining words and thoughts / beliefs . The bottom two quadrants were pain points separated by actions / behaviors and feelings / emotions .
Insight
Several themes and insights emerged :
Data aggregation was a common pain point theme for the BU , but a strength for the TC .
Reconciliation and entity accounting was a pain point for the BU , but a strength for the TC .
Onboarding complexity , resources and time required was a pain point for the TC , but a strength for the BU .
Inflexibility of componentizing was a pain point for TC , but a strength for the BU .
We also discovered there was very little overlap of market segments .
From these themes we were able to develop two primary hypotheses for testing :
Work with the technology team to integrate both units into a shared platform to expand tools and services available to the BU . The BU could then pick the best of breed solutions .
Develop an integrated sales team to cross sell offerings from both units .
Approach
The Mind Mapping process was extremely effective and helpful . It allowed us to quickly narrow down the ideas and develop hypotheses for testing . Additionally , it would be helpful to explore the learning launch method further to develop some prototypes . Developing some quick and inexpensive prototype ideas would help with evaluating our hypotheses without committing large resources .
### Output: | {
"EMAIL": [
"[email protected]"
],
"ID_NUM": [],
"NAME_STUDENT": [
"Ruben Soria"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 2769 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
Our challenge as a member of my organization 's online marketing department is to optimise the department 's workflow ( activities and projects ) in order to grow online sales and spend marketing dollars on the appropriate campaigns . The project scope comprises the 5 - person online marketing department , as well as the broader marketing and IT departments , with whom we collaborate closely . Internal resources are restricted for this project ( i.e. , budget and employee time ) . The project should not take more than 30 days to complete , and the solution should involve an equitable distribution of working hours among team members . We 'll try to figure out what our team members , as well as key stakeholders in the wider marketing department and IT department , think is inefficient or troublesome with the workflow . Selection Our team has already completed a number of design thinking activities and tools , so we 're excited to check out the learning launch tool . In general , a learning launch is an experiment designed to swiftly evaluate a concept or prototype .
Application
We concentrated on the structure and execution of our digital marketing responsibilities for our first learning launch . In order to become more agile , we tried to explore if we could structure our tasks , projects , and procedures to adapt Scrum project management approaches for our work ( e.g. , time boxed , daily , specialised meetings , reviews , etc . ) . This reinforced our hypothesis that the main reasons of our workflow problem were the structure and execution . Our team received two days of Scrum project management training from a Scrum project management coach . Following that , we went through five seminars to better structure our activities and processes . Within a three - week period , these two sessions took place . We proceeded to create a document that detailed our new , more agile processes and workflow . We focused on getting clarity about our tasks and priorities for our second learning launch . This validated our hypothesis that our task prioritisation was the root of our workflow problem . An anonymous survey was performed by our team . An anonymous survey was also completed by five important stakeholders from the broader marketing department and IT department . The surveys were completed within a one - week timeframe and included questions concerning our new , proposed method , understanding the process and task prioritising , and opinions about the change .
Insight
Using the learning launch tool , our team was able to identify our assumptions and create launches to test them . We also considered the expected outcomes , anticipating that a more agile approach would improve our workflow and that both our team and key stakeholders would be receptive to the new task and process priorities . Our actual outcomes differed significantly from our expectations : while our team was open to task and process prioritising , important stakeholders in the bigger marketing department and IT department expressed some reservations . Our team will examine this information in the future and incorporate it into future launch ideas . Because launches come before a full rollout in the design thinking timeline , continuous integration of insight is especially critical at this point .
Approach
The learning launch is an acceptable tool because our team has already completed multiple design thinking activities / tools and is at this point in the timetable . As previously stated , our team must analyse the information acquired from our first two launches and apply it into future launch plans . Future launch designs should take into account the knowledge learned , the progress made , and the progress made toward a compelling solution that is ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
Our challenge as a member of my organization 's online marketing department is to optimise the department 's workflow ( activities and projects ) in order to grow online sales and spend marketing dollars on the appropriate campaigns . The project scope comprises the 5 - person online marketing department , as well as the broader marketing and IT departments , with whom we collaborate closely . Internal resources are restricted for this project ( i.e. , budget and employee time ) . The project should not take more than 30 days to complete , and the solution should involve an equitable distribution of working hours among team members . We 'll try to figure out what our team members , as well as key stakeholders in the wider marketing department and IT department , think is inefficient or troublesome with the workflow . Selection Our team has already completed a number of design thinking activities and tools , so we 're excited to check out the learning launch tool . In general , a learning launch is an experiment designed to swiftly evaluate a concept or prototype .
Application
We concentrated on the structure and execution of our digital marketing responsibilities for our first learning launch . In order to become more agile , we tried to explore if we could structure our tasks , projects , and procedures to adapt Scrum project management approaches for our work ( e.g. , time boxed , daily , specialised meetings , reviews , etc . ) . This reinforced our hypothesis that the main reasons of our workflow problem were the structure and execution . Our team received two days of Scrum project management training from a Scrum project management coach . Following that , we went through five seminars to better structure our activities and processes . Within a three - week period , these two sessions took place . We proceeded to create a document that detailed our new , more agile processes and workflow . We focused on getting clarity about our tasks and priorities for our second learning launch . This validated our hypothesis that our task prioritisation was the root of our workflow problem . An anonymous survey was performed by our team . An anonymous survey was also completed by five important stakeholders from the broader marketing department and IT department . The surveys were completed within a one - week timeframe and included questions concerning our new , proposed method , understanding the process and task prioritising , and opinions about the change .
Insight
Using the learning launch tool , our team was able to identify our assumptions and create launches to test them . We also considered the expected outcomes , anticipating that a more agile approach would improve our workflow and that both our team and key stakeholders would be receptive to the new task and process priorities . Our actual outcomes differed significantly from our expectations : while our team was open to task and process prioritising , important stakeholders in the bigger marketing department and IT department expressed some reservations . Our team will examine this information in the future and incorporate it into future launch ideas . Because launches come before a full rollout in the design thinking timeline , continuous integration of insight is especially critical at this point .
Approach
The learning launch is an acceptable tool because our team has already completed multiple design thinking activities / tools and is at this point in the timetable . As previously stated , our team must analyse the information acquired from our first two launches and apply it into future launch plans . Future launch designs should take into account the knowledge learned , the progress made , and the progress made toward a compelling solution that is ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14012 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization
Challenge .
I am an entrepreneur , and I am starting a project to sell sportswear online together
with my brother , our challenge is to make our business grow and be well known , but
to be known for having a page that attracts a lot of attention . only for the quality of
our clothes that if we evaluate and we already have , we want our clients to be
attracted to our page and when they open it they realize that they are going to find
what they are looking for and need . A page that stands out and is not so common
and basic .
Selection
We opted for a very important and necessary design tool for our challenge which is
the visualization tool , because with this important tool we can reinvent our page ,
looking for an innovative idea to do something new .
Application
We started by analyzing and asking our clients what they liked the most and what
attracted them the least about our page ? After 2 days of questions we realized that
what matched the most was that the photos were striking , but would you like to see
them in someone to know how the clothes fit on a body , we thought of solutions and
one of these is the most common on the pages which were photos of the model
wearing our clothes , but thanks to the design thinking we wanted to delve into the
solution because that was very basic , so we decided to take the photos but with
more common people with whom it is easier to identify ourselves than with a model ,
so when customers saw how they fit they really knew how clothes looked on people .
Insight
At the beginning I thought that people were going to reject the idea , because it was
not something that customers are used to , but thanks to design thinking we took a
risk and started executing the idea , when we published the new photographs people
started asking more questions and we got many more followers , customers noticed
the great change because now they clearly saw the way in which the clothes were
seen in people like them , in addition to the comfort that characterizes sportswear and
beauty when wearing them , then they began to send their own photos of how they
were saving us time and money because they authorized us to upload them to our
page .
Approach
This project had no time limit , we are still working on it , we do not want to speed
things up but we already know that to achieve a great achievement in the growth of a
company it is necessary to take risks and know the customer 's point of view and that
it is very important . Thanks to design thinking we have a great connection with our
clients .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization
Challenge .
I am an entrepreneur , and I am starting a project to sell sportswear online together
with my brother , our challenge is to make our business grow and be well known , but
to be known for having a page that attracts a lot of attention . only for the quality of
our clothes that if we evaluate and we already have , we want our clients to be
attracted to our page and when they open it they realize that they are going to find
what they are looking for and need . A page that stands out and is not so common
and basic .
Selection
We opted for a very important and necessary design tool for our challenge which is
the visualization tool , because with this important tool we can reinvent our page ,
looking for an innovative idea to do something new .
Application
We started by analyzing and asking our clients what they liked the most and what
attracted them the least about our page ? After 2 days of questions we realized that
what matched the most was that the photos were striking , but would you like to see
them in someone to know how the clothes fit on a body , we thought of solutions and
one of these is the most common on the pages which were photos of the model
wearing our clothes , but thanks to the design thinking we wanted to delve into the
solution because that was very basic , so we decided to take the photos but with
more common people with whom it is easier to identify ourselves than with a model ,
so when customers saw how they fit they really knew how clothes looked on people .
Insight
At the beginning I thought that people were going to reject the idea , because it was
not something that customers are used to , but thanks to design thinking we took a
risk and started executing the idea , when we published the new photographs people
started asking more questions and we got many more followers , customers noticed
the great change because now they clearly saw the way in which the clothes were
seen in people like them , in addition to the comfort that characterizes sportswear and
beauty when wearing them , then they began to send their own photos of how they
were saving us time and money because they authorized us to upload them to our
page .
Approach
This project had no time limit , we are still working on it , we do not want to speed
things up but we already know that to achieve a great achievement in the growth of a
company it is necessary to take risks and know the customer 's point of view and that
it is very important . Thanks to design thinking we have a great connection with our
clients .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9480 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
The tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared unify understanding of my company products specifications among a diverse group of my customers and clients before attempting to identify and define possible solutions to their patients problems and as a result they will be convinced to chose them as first choice over other products . I use this approach often with our customers , who are healthcare providers ranging from nurse to pediatric consultants working to apply nutritional innovations to modernize their treatment services to their patients . I have used the technique of visualization of their patients problems with a set of questions or prompts for discussion to allow a diverse group of healthcare providers to learn from each other in the process of defining the issues , available products in the market , and competitive edges between our product and others to consider which is better and give best results and discover opportunities for improvements or solutions .
Application
I start the process by creating a survey of what are the most common clinical illness they are facing in their everyday practices to understand the environment . Using flap charts or other feedback reports . If materials are not available , then I conduct informal interviews with one - five of the healthcare providers who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” which helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts the service . The template I often start with also has a column on the left to identify clinical illnesses and a column on the middle to identify the required components or description of product which is necessary to overcome these problems and column on the right to identify an example of described product . The chart is simple , using simple shapes and icons available in Internet . For the activity , I will divide the HCPs into groups of 5 - 6 participants each representing a different clinical issue or area of interest . Each group receives a poster - size flap chart that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as :
1 ) What key elements that you are looking for in the product ?
2 ) What would you change about the product to make it more safe or efficient ?
3 ) What key insights do you have about the most recommended product that you prefer to overcome your patient ’s problem ?
I gave them approximately 20 minutes to discuss the questions and mark up the charts . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the chart . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised chart that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the feedback is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The charts gives the diverse group of HCPs a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their patients problems . While they could create the chart from a blank slate in a collaborative manner , starting with conversation for them . They can quickly identify where they are in the chart – or if they are missing – and can more quickly gain new insights about differences between products instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised chart that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
The tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared unify understanding of my company products specifications among a diverse group of my customers and clients before attempting to identify and define possible solutions to their patients problems and as a result they will be convinced to chose them as first choice over other products . I use this approach often with our customers , who are healthcare providers ranging from nurse to pediatric consultants working to apply nutritional innovations to modernize their treatment services to their patients . I have used the technique of visualization of their patients problems with a set of questions or prompts for discussion to allow a diverse group of healthcare providers to learn from each other in the process of defining the issues , available products in the market , and competitive edges between our product and others to consider which is better and give best results and discover opportunities for improvements or solutions .
Application
I start the process by creating a survey of what are the most common clinical illness they are facing in their everyday practices to understand the environment . Using flap charts or other feedback reports . If materials are not available , then I conduct informal interviews with one - five of the healthcare providers who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” which helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts the service . The template I often start with also has a column on the left to identify clinical illnesses and a column on the middle to identify the required components or description of product which is necessary to overcome these problems and column on the right to identify an example of described product . The chart is simple , using simple shapes and icons available in Internet . For the activity , I will divide the HCPs into groups of 5 - 6 participants each representing a different clinical issue or area of interest . Each group receives a poster - size flap chart that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as :
1 ) What key elements that you are looking for in the product ?
2 ) What would you change about the product to make it more safe or efficient ?
3 ) What key insights do you have about the most recommended product that you prefer to overcome your patient ’s problem ?
I gave them approximately 20 minutes to discuss the questions and mark up the charts . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the chart . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised chart that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the feedback is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The charts gives the diverse group of HCPs a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their patients problems . While they could create the chart from a blank slate in a collaborative manner , starting with conversation for them . They can quickly identify where they are in the chart – or if they are missing – and can more quickly gain new insights about differences between products instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised chart that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19132 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Visualization
Challenge
As a member who has recently joined a digital marketing team , I have difficulties expressing my ideas . My duties include providing graphic designers how I want an artwork based on a text content that I am creating , coming up with creative commercial video contents and sometimes marketing campaigns .
Selection
The first tool I used was visualization . As I am a part of a marketing team , I use this approach at internal brainstorming sessions with my team . I have to come up with creative video ideas , content planning timelines and other idea presenting activities . I use the technique of a straw man visualization to explain my video concept to my manager , story board writers and graphic designers .
Application
I used to write detailed scripts for my video ideas and ask story board writers to turn them into what visually easy to view . However , there were some difficulties to identify and define what I really want . So I used straw man techniques when it ’s appropriate for better understanding of my script .
Another one is when I am to present a marketing materials or marketing campaigns , I provide some questions as points of discussion and a straw man graphic as I have learned in module 1 on a piece of paper and a flow of this brain storming session so that they can provide their thoughts or even graphic designers can also share some awesome visualizations . Since my team is made up of members from various expertise areas , the answers to my questions or some more questions from their points of view on provided pieces of paper creates a view full of new insights and agreements from group discussion .
Insight
After applying this visualization technique , I could communicate with my team at meetings better , especially with graphic designers where I have to express a lot of how I want an artwork to look like . I could understand my team and the way they work better after I have collected their comments by providing questions and a straw man graphic as points of discussion .
Approach
Visualization works really well for me and I am planning to use the mind mapping technique in the future for my marketing campaign ideas . Marketing campaign requires a well thought out plan and it also includes many key issues and braining storming stages to be carried out with a team so I think mind mapping will help me collect knowledge , remember and create ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Visualization
Challenge
As a member who has recently joined a digital marketing team , I have difficulties expressing my ideas . My duties include providing graphic designers how I want an artwork based on a text content that I am creating , coming up with creative commercial video contents and sometimes marketing campaigns .
Selection
The first tool I used was visualization . As I am a part of a marketing team , I use this approach at internal brainstorming sessions with my team . I have to come up with creative video ideas , content planning timelines and other idea presenting activities . I use the technique of a straw man visualization to explain my video concept to my manager , story board writers and graphic designers .
Application
I used to write detailed scripts for my video ideas and ask story board writers to turn them into what visually easy to view . However , there were some difficulties to identify and define what I really want . So I used straw man techniques when it ’s appropriate for better understanding of my script .
Another one is when I am to present a marketing materials or marketing campaigns , I provide some questions as points of discussion and a straw man graphic as I have learned in module 1 on a piece of paper and a flow of this brain storming session so that they can provide their thoughts or even graphic designers can also share some awesome visualizations . Since my team is made up of members from various expertise areas , the answers to my questions or some more questions from their points of view on provided pieces of paper creates a view full of new insights and agreements from group discussion .
Insight
After applying this visualization technique , I could communicate with my team at meetings better , especially with graphic designers where I have to express a lot of how I want an artwork to look like . I could understand my team and the way they work better after I have collected their comments by providing questions and a straw man graphic as points of discussion .
Approach
Visualization works really well for me and I am planning to use the mind mapping technique in the future for my marketing campaign ideas . Marketing campaign requires a well thought out plan and it also includes many key issues and braining storming stages to be carried out with a team so I think mind mapping will help me collect knowledge , remember and create ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11749 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Datamart design for Reporting – Mind Mapping
Challenge & Selection
As a Business analyst , my responsible is preparing information from data warehouse based on business requirement . When there is a project that to create a system to calculate credit and loss for organization , I was require to create a Datamart that contains all the information that the system required . However , Datawarehouse information is not enough for the project . Hence it requires to involve third party assistance in order to gather enough information . For this project , I had chosen mind mapping tool for the project . This tool is able to help me to categorize each information require in respective group and able to see the linkage for each sub group of info .
Application
Based on the requirement , I had a brainstorming session with the system owner and few team members on some questions . What is the timeline of the project ? What is the application require ? What is the information require ? Which information that not applicable in data warehouse and which third party require to be involved ? In the discussion , we had created the project based on bubble map , flow map and tree map . We had created 2 main categories in bubble map which is application involve and party involved . Based on each application , we had decided the tree map for what is the source for the information and how is the extraction rules . As it involves few parties , each member had taken responsible of gathered information for each application . After all information gathered , we had a discussion again to combine all information and come out a final mapping and process flow on information extractions . After prepared all the mapping and process flow , it easy for us to design the program for the project .
Insight & Approach
Based on this project , I had learned a special way to gather information that simple and clear . Based on the mind mapping tools , I can create the main thought for each project / issue in a simple map and then split to more details . Is easy for me to see the relationship for each item and find out the next step require easily . It should make our daily job become more fun and easier that we can list down as much as idea that we have . As there are many types of mind mapping tools , I can discover in more details and applied on my daily job functions . I think this will be a attractive journey when I expertise it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Datamart design for Reporting – Mind Mapping
Challenge & Selection
As a Business analyst , my responsible is preparing information from data warehouse based on business requirement . When there is a project that to create a system to calculate credit and loss for organization , I was require to create a Datamart that contains all the information that the system required . However , Datawarehouse information is not enough for the project . Hence it requires to involve third party assistance in order to gather enough information . For this project , I had chosen mind mapping tool for the project . This tool is able to help me to categorize each information require in respective group and able to see the linkage for each sub group of info .
Application
Based on the requirement , I had a brainstorming session with the system owner and few team members on some questions . What is the timeline of the project ? What is the application require ? What is the information require ? Which information that not applicable in data warehouse and which third party require to be involved ? In the discussion , we had created the project based on bubble map , flow map and tree map . We had created 2 main categories in bubble map which is application involve and party involved . Based on each application , we had decided the tree map for what is the source for the information and how is the extraction rules . As it involves few parties , each member had taken responsible of gathered information for each application . After all information gathered , we had a discussion again to combine all information and come out a final mapping and process flow on information extractions . After prepared all the mapping and process flow , it easy for us to design the program for the project .
Insight & Approach
Based on this project , I had learned a special way to gather information that simple and clear . Based on the mind mapping tools , I can create the main thought for each project / issue in a simple map and then split to more details . Is easy for me to see the relationship for each item and find out the next step require easily . It should make our daily job become more fun and easier that we can list down as much as idea that we have . As there are many types of mind mapping tools , I can discover in more details and applied on my daily job functions . I think this will be a attractive journey when I expertise it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10703 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge : Describe your challenge , including all relevant information .
I was working with a start - up , wherein we had to organise a promotional event in 2 weeks .
We had money crunch , an approaching deadline & wanted to create maximum impact
We wanted to create a Mental Spa Day for 29th Feburary ’ 20 , and market it as the EXTRA 24HRS FOR YOU
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is
and why you selected it for your challenge -- including any appropriate video lecture references ) .
We used the Story Telling tool , because we wanted to make the customers to connect with the event , feel associated and have a good time
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. ,
what you did and how the tool was applied effectively or ineffectively ) .
So most importantly we segmented our market and chose our target audience . Then we further segmented the audience to understand them & their expectations better .
In an attempt to create a holistic event we wanted to understand what they wanted and would enjoy in due course .
We took a sample of 10 women , interviewed them and tried to learn better . We conducted it over a 2 day span and got some great insights .
This really helped us with the planning , resourcing and pricing of our event .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
We took a sample of 10 women , interviewed them and tried to learn better . We conducted it over a 2 day span and got some great insights . Learnt about their tastes and preferences , willingness to spend , what is their idea of mindfulness and relaxation . This really helped us with the planning , resourcing and pricing of our event .
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
For the next time , I would really want to be more exhaustive and optimize my activities and outlay of the event . As now we have data to support what works an what did not . So I can organize better next time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge : Describe your challenge , including all relevant information .
I was working with a start - up , wherein we had to organise a promotional event in 2 weeks .
We had money crunch , an approaching deadline & wanted to create maximum impact
We wanted to create a Mental Spa Day for 29th Feburary ’ 20 , and market it as the EXTRA 24HRS FOR YOU
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is
and why you selected it for your challenge -- including any appropriate video lecture references ) .
We used the Story Telling tool , because we wanted to make the customers to connect with the event , feel associated and have a good time
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. ,
what you did and how the tool was applied effectively or ineffectively ) .
So most importantly we segmented our market and chose our target audience . Then we further segmented the audience to understand them & their expectations better .
In an attempt to create a holistic event we wanted to understand what they wanted and would enjoy in due course .
We took a sample of 10 women , interviewed them and tried to learn better . We conducted it over a 2 day span and got some great insights .
This really helped us with the planning , resourcing and pricing of our event .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
We took a sample of 10 women , interviewed them and tried to learn better . We conducted it over a 2 day span and got some great insights . Learnt about their tastes and preferences , willingness to spend , what is their idea of mindfulness and relaxation . This really helped us with the planning , resourcing and pricing of our event .
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
For the next time , I would really want to be more exhaustive and optimize my activities and outlay of the event . As now we have data to support what works an what did not . So I can organize better next time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19482 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION – VISUALISATION
CHALLENGE
As a Computer Engineering student , I was required to take part in a Software Engineering course . The Seminar sessions of the subject focused on applying the Design Thinking process to develop an application that solved an unmet need . However , the common idea throughout the steps taken from identifying the need to developing a prototype to be tested was required to be done using visual tools . The aim was for students to explore the capabilities of design thinking along with visualisation to solve an unmet need while keeping the people at the centre .
SELECTION
Visualisation is a tool that allows us to reason in a non - verbal way and unlock the creativity in our brains . However , it is not about drawing , but visual thinking . This provides a way of structuring our thoughts in a more visual way . Following this idea , when trying to develop an application to improve the user experience when taking the public transport .
It was crucial to identify the journey the public transport user was taking in order to go from point A to point B using the public transport and in which parts would the user need the aid of an application so that the process was more successfully .
APPLICATION
The first step taken was to identify all the possible personas that take the public transport and model them using a Persona canvas . After having interviewed several public transport users to get information related to their personal situation , a Persona canvas was created in which it was included the personal information , positive trends , negative trends , opportunities , headaches , hopes and fears . By doing this in a visual way using post - its and pictures , we were able to identify the underlying feelings of the users and how they might react to an application .
Once separate Personas were identified , we developed a simple drawing in which there were outlined the steps a general user would take when going from point A to point B , using train to get to Barcelona and bus / metro to move around it . From these clearly defined steps , we needed to identify how each of the personas interacted with the process and when were they more likely to get information that could be provided by the application .
INSIGHT
Applying design thinking while incorporating visualisation makes the experience much more enriching , since , in this particular case , it allowed to visualise what was the journey a user would take and how different personas interacted with the journey . In addition , using a pre - defined visual tool , such as the Persona canvas , and adding Post - its to it , gives a level of flexibility that allows to change and evolve lines of thought .
This visual organisation of incorporating personas into the user journey led to an easy definition of the specific design criteria that needed to be incorporated and how best they could help each of the possible users of the application .
In addition , by trying to visualise oneself as a persona following a sketched user journey allowed me to immerse myself better in the design process and think from the perspective of that specific user when taking the journey and how I might interact with the application in that particular context .
APPROACH
The next time I integrate visualisation and design thinking , I aim to follow a more structured process in which the steps of design thinking are followed and then the visualisation is applied as a support tool . Because in that project , although the visualisation was very useful in gaining insight about the users and their journey , it was the only tool applied through out the design thinking process . Therefore , I believe that there are other tools that can be used to gain better understanding of the users without having them to be focused on visualisation . Hence , I intend not to abuse the usage of visualisation and interleave the tool with other ones that I have learned during the course .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – VISUALISATION
CHALLENGE
As a Computer Engineering student , I was required to take part in a Software Engineering course . The Seminar sessions of the subject focused on applying the Design Thinking process to develop an application that solved an unmet need . However , the common idea throughout the steps taken from identifying the need to developing a prototype to be tested was required to be done using visual tools . The aim was for students to explore the capabilities of design thinking along with visualisation to solve an unmet need while keeping the people at the centre .
SELECTION
Visualisation is a tool that allows us to reason in a non - verbal way and unlock the creativity in our brains . However , it is not about drawing , but visual thinking . This provides a way of structuring our thoughts in a more visual way . Following this idea , when trying to develop an application to improve the user experience when taking the public transport .
It was crucial to identify the journey the public transport user was taking in order to go from point A to point B using the public transport and in which parts would the user need the aid of an application so that the process was more successfully .
APPLICATION
The first step taken was to identify all the possible personas that take the public transport and model them using a Persona canvas . After having interviewed several public transport users to get information related to their personal situation , a Persona canvas was created in which it was included the personal information , positive trends , negative trends , opportunities , headaches , hopes and fears . By doing this in a visual way using post - its and pictures , we were able to identify the underlying feelings of the users and how they might react to an application .
Once separate Personas were identified , we developed a simple drawing in which there were outlined the steps a general user would take when going from point A to point B , using train to get to Barcelona and bus / metro to move around it . From these clearly defined steps , we needed to identify how each of the personas interacted with the process and when were they more likely to get information that could be provided by the application .
INSIGHT
Applying design thinking while incorporating visualisation makes the experience much more enriching , since , in this particular case , it allowed to visualise what was the journey a user would take and how different personas interacted with the journey . In addition , using a pre - defined visual tool , such as the Persona canvas , and adding Post - its to it , gives a level of flexibility that allows to change and evolve lines of thought .
This visual organisation of incorporating personas into the user journey led to an easy definition of the specific design criteria that needed to be incorporated and how best they could help each of the possible users of the application .
In addition , by trying to visualise oneself as a persona following a sketched user journey allowed me to immerse myself better in the design process and think from the perspective of that specific user when taking the journey and how I might interact with the application in that particular context .
APPROACH
The next time I integrate visualisation and design thinking , I aim to follow a more structured process in which the steps of design thinking are followed and then the visualisation is applied as a support tool . Because in that project , although the visualisation was very useful in gaining insight about the users and their journey , it was the only tool applied through out the design thinking process . Therefore , I believe that there are other tools that can be used to gain better understanding of the users without having them to be focused on visualisation . Hence , I intend not to abuse the usage of visualisation and interleave the tool with other ones that I have learned during the course .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19385 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection - Visualization
challenge
I ’m a volunteer in a non - profit organization in my country which its main purpose is to help people with economic disadvantages have a decent home . Normally we make money from creating big events where people can go and have some fun , in which they now that all the money they spend is going to be used for good . We also make money by making collects in the streets and some sponsorships with other companies , but due to the global pandemic that we 're facing nowadays , we need to find a solution so we can make money and buy the construction materials that we need for the houses
Selection
We as a team , decided to use the visualization tool and make a few draws of the problems we ’re facing right now , how the covid-19 has affected the country and how people that used to be vulnerable before the pandemic are now in a worst situation and need our help more than ever .
Application
Because we know that most people these days are not in a position where they can just give money away , we ’re going to focus on the big companies ’ sponsorships that we ’ve worked with in the past and try to engage new ones to the project . We started by making some illustrations of the before and after of all the projects already done by our organization and how participant companies have been affected in a very positive way by demonstrating their social responsibility with those who have less and how we can do so much more now during the global situation .
Insight
What I ’ve learned after performing this exercise is that showing numbers , graphics and all kinds of statistics is good for people to have an idea of where we are now , what we want and how we plan to achieve our goal , but sometimes reinforcing their idea in a more visual way can be a lot easier and engaging .
Approach
After the positive feedback I had in the activity , next time I would use the visualization tool to encourage people to use other design thinking tools to participate through the presentation . I would love to hear their ideas and thoughts and create something better that can help us both , the companies and the organization that I work in , to get the best results and the best ideas that will benefit other people .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Visualization
challenge
I ’m a volunteer in a non - profit organization in my country which its main purpose is to help people with economic disadvantages have a decent home . Normally we make money from creating big events where people can go and have some fun , in which they now that all the money they spend is going to be used for good . We also make money by making collects in the streets and some sponsorships with other companies , but due to the global pandemic that we 're facing nowadays , we need to find a solution so we can make money and buy the construction materials that we need for the houses
Selection
We as a team , decided to use the visualization tool and make a few draws of the problems we ’re facing right now , how the covid-19 has affected the country and how people that used to be vulnerable before the pandemic are now in a worst situation and need our help more than ever .
Application
Because we know that most people these days are not in a position where they can just give money away , we ’re going to focus on the big companies ’ sponsorships that we ’ve worked with in the past and try to engage new ones to the project . We started by making some illustrations of the before and after of all the projects already done by our organization and how participant companies have been affected in a very positive way by demonstrating their social responsibility with those who have less and how we can do so much more now during the global situation .
Insight
What I ’ve learned after performing this exercise is that showing numbers , graphics and all kinds of statistics is good for people to have an idea of where we are now , what we want and how we plan to achieve our goal , but sometimes reinforcing their idea in a more visual way can be a lot easier and engaging .
Approach
After the positive feedback I had in the activity , next time I would use the visualization tool to encourage people to use other design thinking tools to participate through the presentation . I would love to hear their ideas and thoughts and create something better that can help us both , the companies and the organization that I work in , to get the best results and the best ideas that will benefit other people .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12742 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge & Selection
As a project manager , the first great tool of design thinking I utilized to understand a
problem in managing my project and my team effectively was the mind mapping tool . I often use
this tool since it develops my project management skills , leads the team much more efficiently ,
and problem - solves by integrating it into my business projects . I have used this versatile
technique which has stood the test of time in my project management . The technique enabled me
to gather ideas and improve my productivity , memory , and creativity since from planning to the
execution , effective management of the project required a combination of productivity ,
organization , and leadership with a dash of innovative thinking for good measure . Therefore , the
technique acted as a catalyst in drawing my mind 's most creative ideas that I captured in
something tangible , taking the project I was working on to the next level .
Application
I begin by determining the scope of a project . I will let a team fill out the project 's
conditions , deliverables , requirements , and assumptions to establish the project 's scope . Drawing
a colorful graphic for the project might be especially helpful in determining the scope of the job .
If necessary , I will break down the project 's scope into precise tasks , assigning individual tasks to
my team and myself with deadlines connected to each component . To save time and efficiently
exchange ideas through presentations , I will hold meetings as the project manager and use the
strategy of highlighting the needed information for the project in minutes instead . I will use the
tool since it is ideal in presentations instead of using slides with heavy text in engaging the team ,
thus making it more valuable .
The tool will assist me in properly managing my team . For example , I will assign
different people to different responsibilities and establish an organizational structure that will
allow me to choose who should be reported . It will make it easy to reference and arrange
resources in all project phases for the project 's resource repository . Instead of uploading many
resources and papers , this will make each part easy to access .
In the problem - solving activity , I will use the tool to address and fix the arising issues .
This will be easy through the simplification of the problems . Using the tool will understand
problems easily and relevant information to be collected more easily for informed choices in the
decision - making process .
Insight & Approach
I have learned from this activity that mind mapping allows you to successfully brainstorm
and sketch the key elements that make up any business project 's fundamental idea . A manager
can merge thoughts , resources , and ideas into a mind map diagram in an easily digestible and
well - organized manner . It also aids in establishing a project 's scope , resolves challenges , creates
precise tasks , successfully manages a team , and makes decisions .
Since I learned that the most beneficial component is the shared insights , I would use the
mind mapping technique as a jumping - off point for a series of design thinking exercises the next
time . The project management exercise can be used as a work reference .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge & Selection
As a project manager , the first great tool of design thinking I utilized to understand a
problem in managing my project and my team effectively was the mind mapping tool . I often use
this tool since it develops my project management skills , leads the team much more efficiently ,
and problem - solves by integrating it into my business projects . I have used this versatile
technique which has stood the test of time in my project management . The technique enabled me
to gather ideas and improve my productivity , memory , and creativity since from planning to the
execution , effective management of the project required a combination of productivity ,
organization , and leadership with a dash of innovative thinking for good measure . Therefore , the
technique acted as a catalyst in drawing my mind 's most creative ideas that I captured in
something tangible , taking the project I was working on to the next level .
Application
I begin by determining the scope of a project . I will let a team fill out the project 's
conditions , deliverables , requirements , and assumptions to establish the project 's scope . Drawing
a colorful graphic for the project might be especially helpful in determining the scope of the job .
If necessary , I will break down the project 's scope into precise tasks , assigning individual tasks to
my team and myself with deadlines connected to each component . To save time and efficiently
exchange ideas through presentations , I will hold meetings as the project manager and use the
strategy of highlighting the needed information for the project in minutes instead . I will use the
tool since it is ideal in presentations instead of using slides with heavy text in engaging the team ,
thus making it more valuable .
The tool will assist me in properly managing my team . For example , I will assign
different people to different responsibilities and establish an organizational structure that will
allow me to choose who should be reported . It will make it easy to reference and arrange
resources in all project phases for the project 's resource repository . Instead of uploading many
resources and papers , this will make each part easy to access .
In the problem - solving activity , I will use the tool to address and fix the arising issues .
This will be easy through the simplification of the problems . Using the tool will understand
problems easily and relevant information to be collected more easily for informed choices in the
decision - making process .
Insight & Approach
I have learned from this activity that mind mapping allows you to successfully brainstorm
and sketch the key elements that make up any business project 's fundamental idea . A manager
can merge thoughts , resources , and ideas into a mind map diagram in an easily digestible and
well - organized manner . It also aids in establishing a project 's scope , resolves challenges , creates
precise tasks , successfully manages a team , and makes decisions .
Since I learned that the most beneficial component is the shared insights , I would use the
mind mapping technique as a jumping - off point for a series of design thinking exercises the next
time . The project management exercise can be used as a work reference .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22503 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection : I work at the integration transport center , at the main roads sector , in a group to generate an analyst report to measure the performance of the request of the consultants , business and all over the using on the roads and sides roads that affect the quality of the usage , traffic safety and the main view of the city . To do report we are generating many report from different sources to compare and analyses a real valuable report which can the top management take a healthy decision of any impact or improvement should be done or to follow the process of any project is working on or even planned to be done . So some of the reports generated manually , which some time put us on risk of creating not accurate date and analyses reports . Application : From my experience , to solve the problem , I start by create a process map graphic of our target , showing the currant process , and the proposed from me , explaining in details how to link automatically all systems , and automate the manual steps on our work . On the other hand , clarifying the benefits of this change that will affect the timing and the accuracy and the satisfaction of all part of this organization . I percent my suggestion and initiative to the top management , and I get an approval on it , so I forwarded it to the technical team , to implement it , also set a lot of meetings to make sure the IT team are getting what we need and testing the outcome several time , which leads to generate my idea clearly . In addition , get the excellent result from it . Insight & Approach : I learn that we can get better results and great outcomes , and reaching goals and exceeding it , by sharing the all parts of the team feedback , and build on it the ideas . We can solve any problem facing and improve any results , process and performance , by sharing knowledge and giving chances and trust .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection : I work at the integration transport center , at the main roads sector , in a group to generate an analyst report to measure the performance of the request of the consultants , business and all over the using on the roads and sides roads that affect the quality of the usage , traffic safety and the main view of the city . To do report we are generating many report from different sources to compare and analyses a real valuable report which can the top management take a healthy decision of any impact or improvement should be done or to follow the process of any project is working on or even planned to be done . So some of the reports generated manually , which some time put us on risk of creating not accurate date and analyses reports . Application : From my experience , to solve the problem , I start by create a process map graphic of our target , showing the currant process , and the proposed from me , explaining in details how to link automatically all systems , and automate the manual steps on our work . On the other hand , clarifying the benefits of this change that will affect the timing and the accuracy and the satisfaction of all part of this organization . I percent my suggestion and initiative to the top management , and I get an approval on it , so I forwarded it to the technical team , to implement it , also set a lot of meetings to make sure the IT team are getting what we need and testing the outcome several time , which leads to generate my idea clearly . In addition , get the excellent result from it . Insight & Approach : I learn that we can get better results and great outcomes , and reaching goals and exceeding it , by sharing the all parts of the team feedback , and build on it the ideas . We can solve any problem facing and improve any results , process and performance , by sharing knowledge and giving chances and trust .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12288 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Situation
my idea is on reducing the accidents which occur accidentally or non accidently , using the sensor which monitors our health condition which and gives information for their belonging people if they are in trouble so that there will be no emergency or loss
Application I 've noticed many accidents while travelling . I 've met with many accidents as well because of people 's lack of traffic knowledge , recklessness and ignorance . To Reduce that i thought of idea
Insight and Approach Going through the need of people and helping is very important and through this it would happen and i wanted to work on this and bring awareness about the traffic rules and safety
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Situation
my idea is on reducing the accidents which occur accidentally or non accidently , using the sensor which monitors our health condition which and gives information for their belonging people if they are in trouble so that there will be no emergency or loss
Application I 've noticed many accidents while travelling . I 've met with many accidents as well because of people 's lack of traffic knowledge , recklessness and ignorance . To Reduce that i thought of idea
Insight and Approach Going through the need of people and helping is very important and through this it would happen and i wanted to work on this and bring awareness about the traffic rules and safety
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20213 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and selection Reduce pregnancy in minors in the Zetillal community . Teen pregnancies have increased 23 % in the last 2 years in a small town in Costa Rica . We must ensure that the young women are informed , for this we have a team of 10 secondary school teachers . There is a limitation of funds to be able to work . We started by using the visualization tool to understand the behavior and then we thought about using the learning launch tool , with the goal of doing an experiment to test an idea . Insight After the work sessions , we reaffirmed that the main problem was the way in which the information was presented to them . For the adolescent girls it was boring and in many cases embarrassing so they did not pay attention to it . We decided to interview 5 of the young women who had become pregnant to discover the enormous lack of knowledge they had , we discovered that the parents of their children were between 3 and 5 years older than them and they trusted their knowledge , they took care of them , at least they believed that . Application We need to evaluate the current learning system and how information is delivered to these teens . So we did sessions of 4 hours a week to analyze and look for the problem . In order to structure tasks , managers and processes to follow . We decided to test 3 ideas , an interactive website with all the necessary information , a confidential private chat , without name or trace of the young woman so that she could feel comfortable talking about sexual issues , talks to parents and train them so that they can support his daughters on these issues . With these measures we seek to reduce the percentage of pregnancies in the area and in turn educate the population .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and selection Reduce pregnancy in minors in the Zetillal community . Teen pregnancies have increased 23 % in the last 2 years in a small town in Costa Rica . We must ensure that the young women are informed , for this we have a team of 10 secondary school teachers . There is a limitation of funds to be able to work . We started by using the visualization tool to understand the behavior and then we thought about using the learning launch tool , with the goal of doing an experiment to test an idea . Insight After the work sessions , we reaffirmed that the main problem was the way in which the information was presented to them . For the adolescent girls it was boring and in many cases embarrassing so they did not pay attention to it . We decided to interview 5 of the young women who had become pregnant to discover the enormous lack of knowledge they had , we discovered that the parents of their children were between 3 and 5 years older than them and they trusted their knowledge , they took care of them , at least they believed that . Application We need to evaluate the current learning system and how information is delivered to these teens . So we did sessions of 4 hours a week to analyze and look for the problem . In order to structure tasks , managers and processes to follow . We decided to test 3 ideas , an interactive website with all the necessary information , a confidential private chat , without name or trace of the young woman so that she could feel comfortable talking about sexual issues , talks to parents and train them so that they can support his daughters on these issues . With these measures we seek to reduce the percentage of pregnancies in the area and in turn educate the population .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17151 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | When Design Thinking improved
Life - Changing Experiences in Mozambique
Challenge
I work as Team Leader in a non - profit organization dedicated to send and receive students abroad to volunteering internships providing a cultural and leadership experience in Mozambique . Mozambique is a country known for being very welcoming with a lot of tourism points that attract thousands of visitors every year . Although this high interest in the country , our numbers of students coming to participating in our social projects were dropping drastically causing demotivation and team members giving up the organization . Our challenge was to rebuild our operations team , motivate and train them so we could be able to sell our product and achieve our goal in 4 months .
Selection
After the recruitment , we got 8 members on board to the team and start using the Visualization Tool . Visualization Tool is the method of using symbols , images , and concrete materials to stimulate the creativity and imagination of the team and to allow direct and clear communication of goals , expectations , plans , and interests . We chose this tool in particular because enables more clarity on the common goal , allow accountability to everyone on the team and ease the communication mainly in a new team with different backgrounds and experiences .
Application
So we incorporated figures and pictures that could represent the emotions , feelings , and impact that we wanted to see in the end . We mapped the customer experience and set ways to improve this experiences using draws and pictures of the places where we saw room for improvement ( e.g : pick - up in the airport , accommodation , and cultural experiences . ) . On our weekly meetings , we included progress charts so each member could actually see how far each one was from the goal . We kept a record , photos of the activities we developed and shared with team monthly . These aspects brought dynamic and focus to the team making us more assertive in our activities .
Insights
Using visualization tool was crucial to the team bound and for achieving the goal because enabled a creative approach to the challenge and improved a lot the communication once everyone had the same understanding of what we were working for . The goal was actually in front of us every day and each member was clear about the contributions they had to give to achieve them . This tool helped me as manager to keep the team motivated and competitive but at the same time collaborative with one another once everyone could literally see that only achieving the main goal was worth to our purpose . Also helped the members delivering the activities even doing for the first time once they had a memory of a photo , map or draw about what to do . All this made the team efficient and goal oriented . This changed the way we faced the challenge , making it seems more realistic and close to us . Applying the
Design Thinking concepts thought us to systematize and organize our ideas , communicate our opinions and visions clearly and work with the end goal in mind .
Approach
For a future challenge , I pretend to merge the Storytelling tool . I believe that can complement the Visualization Tool bringing a more human approach and making the team really have a sample of the impact that we are working for . The Visualization Tool will still be very important to future challenges approach and I intended to continue applying it . In our context , to maximize the effect and make sure that we have a common ground I would include the customers and beneficiaries on the process so we all have the same commitment and as organization , we will have a better understanding of our beneficiaries needs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: When Design Thinking improved
Life - Changing Experiences in Mozambique
Challenge
I work as Team Leader in a non - profit organization dedicated to send and receive students abroad to volunteering internships providing a cultural and leadership experience in Mozambique . Mozambique is a country known for being very welcoming with a lot of tourism points that attract thousands of visitors every year . Although this high interest in the country , our numbers of students coming to participating in our social projects were dropping drastically causing demotivation and team members giving up the organization . Our challenge was to rebuild our operations team , motivate and train them so we could be able to sell our product and achieve our goal in 4 months .
Selection
After the recruitment , we got 8 members on board to the team and start using the Visualization Tool . Visualization Tool is the method of using symbols , images , and concrete materials to stimulate the creativity and imagination of the team and to allow direct and clear communication of goals , expectations , plans , and interests . We chose this tool in particular because enables more clarity on the common goal , allow accountability to everyone on the team and ease the communication mainly in a new team with different backgrounds and experiences .
Application
So we incorporated figures and pictures that could represent the emotions , feelings , and impact that we wanted to see in the end . We mapped the customer experience and set ways to improve this experiences using draws and pictures of the places where we saw room for improvement ( e.g : pick - up in the airport , accommodation , and cultural experiences . ) . On our weekly meetings , we included progress charts so each member could actually see how far each one was from the goal . We kept a record , photos of the activities we developed and shared with team monthly . These aspects brought dynamic and focus to the team making us more assertive in our activities .
Insights
Using visualization tool was crucial to the team bound and for achieving the goal because enabled a creative approach to the challenge and improved a lot the communication once everyone had the same understanding of what we were working for . The goal was actually in front of us every day and each member was clear about the contributions they had to give to achieve them . This tool helped me as manager to keep the team motivated and competitive but at the same time collaborative with one another once everyone could literally see that only achieving the main goal was worth to our purpose . Also helped the members delivering the activities even doing for the first time once they had a memory of a photo , map or draw about what to do . All this made the team efficient and goal oriented . This changed the way we faced the challenge , making it seems more realistic and close to us . Applying the
Design Thinking concepts thought us to systematize and organize our ideas , communicate our opinions and visions clearly and work with the end goal in mind .
Approach
For a future challenge , I pretend to merge the Storytelling tool . I believe that can complement the Visualization Tool bringing a more human approach and making the team really have a sample of the impact that we are working for . The Visualization Tool will still be very important to future challenges approach and I intended to continue applying it . In our context , to maximize the effect and make sure that we have a common ground I would include the customers and beneficiaries on the process so we all have the same commitment and as organization , we will have a better understanding of our beneficiaries needs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18706 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Final Assignment Overview
The purpose of this assignment is to provide an opportunity to apply one of the design thinking tools presented in the course to a challenge of your choice . This assignment requires selecting one of the tools , writing a reflection , and completing three peer reviews .
Instructions The assignment itself contains detailed instructions and we provide an Assignment Rubric to guide the development of your reflection .
Your completed reflection should be written in English and be between five and ten paragraphs in length . When complete , you will upload your reflection ( PDF file only ) for peer review , which will determine your grade for this assignment . After uploading your reflection , you will be prompted to review three of your peers ' submissions .
To pass this assignment , your peers must score your reflection an average of two or above , based on the rubric criteria . To successfully complete the course , you must complete your peer reviews and pass this assignment .
Challenge I am a member of a four persons team that created a new on - line tool named Round One Business . Is a corporate technology marketplace . It connects buyers ( small to big companies that need technology ) with sellers ( small to big companies thar sell technologies , such as products or services ) in the same virtual place providing them our online platform . We also provide assessments to small companies to publish their projects . Projects are basically their need to search for products or services or the best technological partner for their business . In sum , we democratize access to digital transformation .
Selection To investigate our problem , to ask “ what is ” , and get better information about the problem that we wanted to resolve , we used the design thinking tool secondary research . In this case we searched for relevant data by interviewing thirty ( 30 ) CEOs from different companies , big or small . They were our source of information , and with all their answers or market data they kindly provided us , we developed specific design criteria to solve the next design thinking question “ what if ” , and for our next step .
Application After this , we first made a quick assumption testing by surfacing and testing the key assumptions behind our idea and immediately after we started co.creating a prototype . During the creation of our software development we design and create our landing page , and we showed it to the same group of businessmen we interviewed before . Once we had the prototype we made our learning launch , we invited fifty ( 50 ; same and other ) big and small businessmen to use this prototype and we interviewed them after using the tool .
Insights
We then grouped several comments and feedback from the “ testers ” , analysed and prioritize them , and made the different modifications that we thought we needed considering this analysis . Finally , we were ready for our big test . We uploaded our landing page , open our platform , we made it public in the web for everyone to register and start using our marketplace . This tested our assumption that the landing page was not so clear in information . People who saw the landing page before knew about what we were selling in our marketplace , the clients we were expecting and had all the information about how it worked . New businessmen wanting to search for seller companies to solve their corporate problems got to the landing page and did not understand the hole idea ; and so they left quickly . But the ones who did register and used the platform were satisfied with the marketplace tool , the software to connect with other companies . So we made another session of co.creation to change our landing page , another learning launch , and actually new companies started to register after this new changes we made .
Approach Secondary research was a great tool to understand the problem . Our assumptions were correct but this tool gave as much more data to understand the big real problem and to work with clients and users . Furthermore , learning launch was another appropriate tool to use for this case . Our team needed to review the insight gained from our first launch and incorporate this insight into the uploaded and functioning tool . Design thinking made our purpose more of learning and improving , iterating with people , and co creating , rather than to solve a problem to earn money .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final Assignment Overview
The purpose of this assignment is to provide an opportunity to apply one of the design thinking tools presented in the course to a challenge of your choice . This assignment requires selecting one of the tools , writing a reflection , and completing three peer reviews .
Instructions The assignment itself contains detailed instructions and we provide an Assignment Rubric to guide the development of your reflection .
Your completed reflection should be written in English and be between five and ten paragraphs in length . When complete , you will upload your reflection ( PDF file only ) for peer review , which will determine your grade for this assignment . After uploading your reflection , you will be prompted to review three of your peers ' submissions .
To pass this assignment , your peers must score your reflection an average of two or above , based on the rubric criteria . To successfully complete the course , you must complete your peer reviews and pass this assignment .
Challenge I am a member of a four persons team that created a new on - line tool named Round One Business . Is a corporate technology marketplace . It connects buyers ( small to big companies that need technology ) with sellers ( small to big companies thar sell technologies , such as products or services ) in the same virtual place providing them our online platform . We also provide assessments to small companies to publish their projects . Projects are basically their need to search for products or services or the best technological partner for their business . In sum , we democratize access to digital transformation .
Selection To investigate our problem , to ask “ what is ” , and get better information about the problem that we wanted to resolve , we used the design thinking tool secondary research . In this case we searched for relevant data by interviewing thirty ( 30 ) CEOs from different companies , big or small . They were our source of information , and with all their answers or market data they kindly provided us , we developed specific design criteria to solve the next design thinking question “ what if ” , and for our next step .
Application After this , we first made a quick assumption testing by surfacing and testing the key assumptions behind our idea and immediately after we started co.creating a prototype . During the creation of our software development we design and create our landing page , and we showed it to the same group of businessmen we interviewed before . Once we had the prototype we made our learning launch , we invited fifty ( 50 ; same and other ) big and small businessmen to use this prototype and we interviewed them after using the tool .
Insights
We then grouped several comments and feedback from the “ testers ” , analysed and prioritize them , and made the different modifications that we thought we needed considering this analysis . Finally , we were ready for our big test . We uploaded our landing page , open our platform , we made it public in the web for everyone to register and start using our marketplace . This tested our assumption that the landing page was not so clear in information . People who saw the landing page before knew about what we were selling in our marketplace , the clients we were expecting and had all the information about how it worked . New businessmen wanting to search for seller companies to solve their corporate problems got to the landing page and did not understand the hole idea ; and so they left quickly . But the ones who did register and used the platform were satisfied with the marketplace tool , the software to connect with other companies . So we made another session of co.creation to change our landing page , another learning launch , and actually new companies started to register after this new changes we made .
Approach Secondary research was a great tool to understand the problem . Our assumptions were correct but this tool gave as much more data to understand the big real problem and to work with clients and users . Furthermore , learning launch was another appropriate tool to use for this case . Our team needed to review the insight gained from our first launch and incorporate this insight into the uploaded and functioning tool . Design thinking made our purpose more of learning and improving , iterating with people , and co creating , rather than to solve a problem to earn money .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20538 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
Challenge
I am in the middle of a significant business transformation at a major retailer in the way
they make the key decisions of what products are stocked in which locations ( assortment )
and how many of those products should be stocked at each location ( inventory depth ) .
The current tools are antiquated and the current process is manual and silo - ed . The
retailer struggles with both detecting changes in the market demand and also the time it
takes to react to a change through their systems and processes . It takes too long to action
a decision . There is uncertainty whether the decision is successfully reflected in all systems
and by the time all required steps are complete that someone else did not make a
different decision in the system overriding the decision being implemented .
We went through the process similar to What - is , What - if and What - Wows and now have a
vision for the future state process and the required tools . This new approach will use latest
advances in technology and tools to build a custom tailored solution that addresses the
current problems , automates routine decisions and establishes a platform for the company
to evolve quickly to face new challenges .
There is a clear vision of the solution and what it will deliver . Now , the details have to be
developed and validated .
Top management wants to move fast and deliver value as quickly as possible . At the
same time , the business process change is significant , the technology is new to the retailer
and while it can make a tremendous impact , it has not been proven it can work in the
conditions at this specific retailer . Management wants an early indication of value and
quantify the change impact to the organization before continuing to make capital
investments in the change .
Selection
While there is strong belief that the solution proposed is right for the company , there are a
number of questions what can only be answered through experimentation . I believe
Learning Launch would be the ideal way to approach this problem .
To validate the approach as quickly as possible and get useful information for the future , I
need to do two things
1 . Define reasonable depth of capabilities that need to be built that will be sufficient to
validate the proposed approach
2 . Using the capabilities built , run the business with the new set of tools and processes for a
sufficiently long period of time to generate meaningful learnings
I want to test the tools and approach in the real world by running the business for two
product categories for two months .
The core idea is to launch a new way of doing things and learn from it , adapt and rapidly
expand - i.e. Learning Launch !
Application
To achieve the two objectives , I believe there is a need to bring together the principles of
agile methodology and learning launch .
The transformation journey is going to be a long one and we want to use this opportunity
to seed a way of incrementally developing and deploying capabilities ( agile ) that can be
sustained over long periods and also weave the learning launch - test and learn approach
into the corporate DNA .
Five small cross functional teams were created , each focussed on a part of the overall
solution . These teams will first define the Minimum Viable Product ( MVP ) for each
component that will help everyone validate the end to end vision and also provide useful
insights into changes required and the impact those changes will have on the
organization .
It will take too much time and will be risky to build out the full set of capabilities to deliver
the vision . The MVP approach will help identify core capabilities , if proven , will validate the
complete vision and generate significant benefits for the company . The MVP will deliver
enough capability to get started on the journey , recognizing immediate benefits while
new capabilities are incrementally added . This will meet the objective of the management
to see benefits early while also managing risk and uncertainty .
The agile team will continue to remain in place and will eventually build out the entire
solution - each time using Learning Launch to quickly test and learn while building the
muscles required to take on current ( known ) and future ( unknown ) business challenges .
The initial learning launch will also teach us about the process of using learning launches
to incrementally and rapidly add value with the ability to make quick course corrections
based on the learnings .
Insight and Approach
I was well into the What Wows stage when I started to take this course . This course
clarified a number of things for me and the timing was just right as I was contemplating
the approach to take to bring the vision to fruition .
My initial thoughts were to use approaches like prototyping , business pilot or a proof of
concept . Based on my previous experiences , these approaches did not always produce
satisfactory results . They were good to sell software or an idea but did not necessarily
deliver the promise when implemented .
For example , results from a previous proof of concept ( POC ) at this company did not
translate into realized benefits because during POC , the focus was narrow and the test was
conducted under controlled and mostly laboratory conditions . When the initiative was
finally implemented , real business challenges made it impossible to move ahead .
Learning launch takes on the real challenge . The full business impact ( people , process ,
tools ) can not be evaluated using narrow point tests of a solution . You need a broad real
world test that touches everything end to end . Learning Launch is the perfect approach .
The learning launch approach proposed will use real components ( people , process and
tools ) in the real running of the business and will help not only in validating the vision and
the tools , but in changing the mindset of the people who are wary and jaded from the
initiative overloads over the past many years . The idea was well received and now is
ready to launch .
The greatest benefit to the company will be people trained to be design thinkers as they
grow this initiative and begin others .
This course brought together and crystalized in my mind a streamlined way of thinking . In
my own way , I have walked through the four step journey many times but for the first time ,
thanks to this course , I am not only able to articulate the approach but can execute it more
effectively .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
Challenge
I am in the middle of a significant business transformation at a major retailer in the way
they make the key decisions of what products are stocked in which locations ( assortment )
and how many of those products should be stocked at each location ( inventory depth ) .
The current tools are antiquated and the current process is manual and silo - ed . The
retailer struggles with both detecting changes in the market demand and also the time it
takes to react to a change through their systems and processes . It takes too long to action
a decision . There is uncertainty whether the decision is successfully reflected in all systems
and by the time all required steps are complete that someone else did not make a
different decision in the system overriding the decision being implemented .
We went through the process similar to What - is , What - if and What - Wows and now have a
vision for the future state process and the required tools . This new approach will use latest
advances in technology and tools to build a custom tailored solution that addresses the
current problems , automates routine decisions and establishes a platform for the company
to evolve quickly to face new challenges .
There is a clear vision of the solution and what it will deliver . Now , the details have to be
developed and validated .
Top management wants to move fast and deliver value as quickly as possible . At the
same time , the business process change is significant , the technology is new to the retailer
and while it can make a tremendous impact , it has not been proven it can work in the
conditions at this specific retailer . Management wants an early indication of value and
quantify the change impact to the organization before continuing to make capital
investments in the change .
Selection
While there is strong belief that the solution proposed is right for the company , there are a
number of questions what can only be answered through experimentation . I believe
Learning Launch would be the ideal way to approach this problem .
To validate the approach as quickly as possible and get useful information for the future , I
need to do two things
1 . Define reasonable depth of capabilities that need to be built that will be sufficient to
validate the proposed approach
2 . Using the capabilities built , run the business with the new set of tools and processes for a
sufficiently long period of time to generate meaningful learnings
I want to test the tools and approach in the real world by running the business for two
product categories for two months .
The core idea is to launch a new way of doing things and learn from it , adapt and rapidly
expand - i.e. Learning Launch !
Application
To achieve the two objectives , I believe there is a need to bring together the principles of
agile methodology and learning launch .
The transformation journey is going to be a long one and we want to use this opportunity
to seed a way of incrementally developing and deploying capabilities ( agile ) that can be
sustained over long periods and also weave the learning launch - test and learn approach
into the corporate DNA .
Five small cross functional teams were created , each focussed on a part of the overall
solution . These teams will first define the Minimum Viable Product ( MVP ) for each
component that will help everyone validate the end to end vision and also provide useful
insights into changes required and the impact those changes will have on the
organization .
It will take too much time and will be risky to build out the full set of capabilities to deliver
the vision . The MVP approach will help identify core capabilities , if proven , will validate the
complete vision and generate significant benefits for the company . The MVP will deliver
enough capability to get started on the journey , recognizing immediate benefits while
new capabilities are incrementally added . This will meet the objective of the management
to see benefits early while also managing risk and uncertainty .
The agile team will continue to remain in place and will eventually build out the entire
solution - each time using Learning Launch to quickly test and learn while building the
muscles required to take on current ( known ) and future ( unknown ) business challenges .
The initial learning launch will also teach us about the process of using learning launches
to incrementally and rapidly add value with the ability to make quick course corrections
based on the learnings .
Insight and Approach
I was well into the What Wows stage when I started to take this course . This course
clarified a number of things for me and the timing was just right as I was contemplating
the approach to take to bring the vision to fruition .
My initial thoughts were to use approaches like prototyping , business pilot or a proof of
concept . Based on my previous experiences , these approaches did not always produce
satisfactory results . They were good to sell software or an idea but did not necessarily
deliver the promise when implemented .
For example , results from a previous proof of concept ( POC ) at this company did not
translate into realized benefits because during POC , the focus was narrow and the test was
conducted under controlled and mostly laboratory conditions . When the initiative was
finally implemented , real business challenges made it impossible to move ahead .
Learning launch takes on the real challenge . The full business impact ( people , process ,
tools ) can not be evaluated using narrow point tests of a solution . You need a broad real
world test that touches everything end to end . Learning Launch is the perfect approach .
The learning launch approach proposed will use real components ( people , process and
tools ) in the real running of the business and will help not only in validating the vision and
the tools , but in changing the mindset of the people who are wary and jaded from the
initiative overloads over the past many years . The idea was well received and now is
ready to launch .
The greatest benefit to the company will be people trained to be design thinkers as they
grow this initiative and begin others .
This course brought together and crystalized in my mind a streamlined way of thinking . In
my own way , I have walked through the four step journey many times but for the first time ,
thanks to this course , I am not only able to articulate the approach but can execute it more
effectively .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18147 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | INTERCOMPANY INVOICING
Challenge : At one of my past employment there was a challenge to enter and account Intercompany Invoices as the company in recent past acquired several companies and all those companies were using different ERP ( Software ) for their transaction processing and accounting . The parent company was using another ERP and all those acquired companies had to manually send their transactional details to the parent . It was a great challenge in terms of communication and for Accountants to manually key in thousands of invoices every month and send those details to parent company , most of the times accuracy was compromised due to heavy volume of the invoice , to eliminate inaccuracies there was an additional layer of checks to be performed by the manager which made this process time consuming and not meeting quality benchmark and creating a lot of communication issues which led to frustration and arguments among teams .
Selection : When I was given the assignment I wanted understand the whole flow to map it out similar to what was discussed in one of the topics of Week 1 called “ Visualization ” as I felt that the process is not streamlined , poor communication and no existing design is causing this issue Visualization was the right tool in my opinion .
Application : I conducted several sessions and invited subject matter experts and the accountants to understand how it is done today , what are the common pain areas faced by the accountants , regardless of the software identify common steps they take to enter invoices in system and invent a tool that can help them do their jobs more effectively and efficiently . With help of visualization I was able to draw a diagram that represented how it is done today , heard stories from different accountants from different segments to develop customer empathy and identify if the synergy can be built so that a common process can be adopted . It took few discussion sessions to identify everything and I was able to map out the design that can fix this problem . Based on our several session we all came to a common ground that we need interface that can automate the whole process so the poor communication , data inaccuracies and other discrepancies can be eliminated . I designed a new interface that was able to automate all the manual part and it was named Evaluated Receipt Settlement , it use to trigger invoice automatically based on the Purchase Order receipt , the only task from accountant was to validate and approve the transaction and it help gain efficiency and accuracy .
Insight : While working on this assignment I learned that most of the ERP do the invoicing in similar way but they may have different way of collecting information , reporting statues and eventually reporting the end result in form of a weekly / monthly / yearly reports , I also learned that bringing people in and discussing a problem help resolve it quickly as more minds collectively think about the same thing and you may get multiple ideas of resolving the main issue .
Approach : Next time when I deal with similar situation I would try to develop my own understanding of the process in question to eliminate communication gaps and speak same language as the accountants were speaking ( in this case financial terms ) , create a picture of the flow so that people can see and start giving their feedback , this basic picture of the current design can help link my understanding with accountants and vice versa .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: INTERCOMPANY INVOICING
Challenge : At one of my past employment there was a challenge to enter and account Intercompany Invoices as the company in recent past acquired several companies and all those companies were using different ERP ( Software ) for their transaction processing and accounting . The parent company was using another ERP and all those acquired companies had to manually send their transactional details to the parent . It was a great challenge in terms of communication and for Accountants to manually key in thousands of invoices every month and send those details to parent company , most of the times accuracy was compromised due to heavy volume of the invoice , to eliminate inaccuracies there was an additional layer of checks to be performed by the manager which made this process time consuming and not meeting quality benchmark and creating a lot of communication issues which led to frustration and arguments among teams .
Selection : When I was given the assignment I wanted understand the whole flow to map it out similar to what was discussed in one of the topics of Week 1 called “ Visualization ” as I felt that the process is not streamlined , poor communication and no existing design is causing this issue Visualization was the right tool in my opinion .
Application : I conducted several sessions and invited subject matter experts and the accountants to understand how it is done today , what are the common pain areas faced by the accountants , regardless of the software identify common steps they take to enter invoices in system and invent a tool that can help them do their jobs more effectively and efficiently . With help of visualization I was able to draw a diagram that represented how it is done today , heard stories from different accountants from different segments to develop customer empathy and identify if the synergy can be built so that a common process can be adopted . It took few discussion sessions to identify everything and I was able to map out the design that can fix this problem . Based on our several session we all came to a common ground that we need interface that can automate the whole process so the poor communication , data inaccuracies and other discrepancies can be eliminated . I designed a new interface that was able to automate all the manual part and it was named Evaluated Receipt Settlement , it use to trigger invoice automatically based on the Purchase Order receipt , the only task from accountant was to validate and approve the transaction and it help gain efficiency and accuracy .
Insight : While working on this assignment I learned that most of the ERP do the invoicing in similar way but they may have different way of collecting information , reporting statues and eventually reporting the end result in form of a weekly / monthly / yearly reports , I also learned that bringing people in and discussing a problem help resolve it quickly as more minds collectively think about the same thing and you may get multiple ideas of resolving the main issue .
Approach : Next time when I deal with similar situation I would try to develop my own understanding of the process in question to eliminate communication gaps and speak same language as the accountants were speaking ( in this case financial terms ) , create a picture of the flow so that people can see and start giving their feedback , this basic picture of the current design can help link my understanding with accountants and vice versa .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10641 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Mind Mapping
Challenge Recently , I was a stream leader in an consulting assignment with a team of two consultants at a Consumer Durable Client in India . The client is a leader in manufacturing and distribution of Reverse Osmosis ( RO ) Water Filters and was the first one to offer this product in Indian market . The product is used by every middle and upper class household for filtering the water and makes it fit for drinking . The product uses many consumables ( like filters , membranes etc . ) which requires regular servicing and also has many electro mechanical parts which can breakdown due to incorrect handling or many other external factors ( like Voltage Fluctuation , Pressure burst in supply pipes etc . ) . In view of above , the client has a dedicated after - sales department which takes care of servicing needs of the their products across the country . The customer facing teams in this department include a captive call centre and a large fleet of field service team which manages the servicing of the sold RO filters . In the past , the client was witnessing decrease in sales growth due to increased competition and below average customer satisfaction in after - sales experience . A market research survey conducted by an agency also suggested that the customer ranks after - sales experience as the second parameter in their purchase criteria while making a purchase of the filter ( first one being the price ) .
In view of above , the team brainstormed internally and defined the objective of the project as
“ To carry out an after - sales transformation to achieve the following 3 goals in order of priority :
· Provide a best - in - class after - sales experience to the customer
· Significantly enhance employee productivity within the after - sales department
· Provide a best - in - class experience to the after - sales call centre executive ( CCE ) and field executive ( FE ) throughout the process . ”
Selection We started the project by first understanding the current after - sales process and then gathered insights around the issues and challenges through Data Analysis ; Ethnographic Interviews of each type of customer persona ; Shadowing the CCE & FE ; Focus Group Discussions with CCE and FE ; Face to Face interviews of Call Centre , Field Managers and Backend teams ; Mystery shopping on competitor ’s processes . We then decided to present all the gathered qualitative and quantitative insights in form of a mind mapping workshop as it is one of the most powerful tools in the design thinker ’s toolbox . This can be used for looking for patterns and insights , which can lead to more creative solutions . Broadly speaking , mind mapping is a tool that can be used for looking patterns and insights in the large quantity of quantitative and qualitative data that the team has collected during the “ What is ” phase .
Application We started this work by creating as - is journey of the customer across touch points and channels , collated ethnographic interview insights , data analysis insights ( in form of charts , frequency plots , regression results ) etc .. We took a print of these on A3 sheets and pasted them on a large wall of a meeting room . We invited all the stakeholders i.e. Board members , CEO , COO , National Service Heads , Regional Service Heads , FEs , CCEs and managers to the mind mapping workshop and gave them a walkthrough of the all the material . We also handed over a bunch of post - it slips to workshop participants of three different colors - one each for Customer Experience , Productivity and Employee Experience - our design themes . We asked them to browse through the entire gallery and stick post - its across the 3 themes on the charts with all the insights and innovative ideas that come in their minds . After this , we grouped all the workshop participants in four groups of 5 members each and asked them to discuss the list of insights among the group and translate them into design criteria . The group was then asked to present it the entire group across the three themes one by one . The group also
questioned few insights to go deeper and know the exact reason behind it and tried to come up with design criteria which could address the underlying issue . By the end of this workshop , we had an exhaustive list of insights and design criteria agreed upon by the group .
Insight and Approach Mind mapping is one of the efficient methods to organize ideas and analyze complex situations and organize all of these in a formation and in a brain friendly method . It helps in understanding ideas and collaborate during the meetings . The creative intuitive mind - mapping workshop we conducted turned to be a great way to align the organization around a common understanding of current states , underlying issues and challenges . This was also a big help to the team as we moved forward to the “ What if ” phase , as we had a bouquet of design criteria and many high level solutions ( which got discussed in the workshop ) which resonated well with all stakeholders . As we progress into the “ What if ” phase , the team will now brainstorm in smaller teams and come up with solutions which satisfy the design criteria . The team will then create napkin pitches for each of the solution and present it to the client for prioritization and prototyping . The only issue we faced during the mind mapping workshop was that at times the participants start getting into the solution rather than thinking of a design criteria . Next time , in order to avoid such discussions we will have a 2 minute briefing on what is expected from the workshop and what is the difference between a design criteria and solution . This course helped me in structuring this project in a new and more engaging way . Earlier we used have 80 - 100 page report which we used to run past through the client , but this was more brain friendly and stakeholder friendly . Moving forward , I will now use this in all my engagements ! !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Mind Mapping
Challenge Recently , I was a stream leader in an consulting assignment with a team of two consultants at a Consumer Durable Client in India . The client is a leader in manufacturing and distribution of Reverse Osmosis ( RO ) Water Filters and was the first one to offer this product in Indian market . The product is used by every middle and upper class household for filtering the water and makes it fit for drinking . The product uses many consumables ( like filters , membranes etc . ) which requires regular servicing and also has many electro mechanical parts which can breakdown due to incorrect handling or many other external factors ( like Voltage Fluctuation , Pressure burst in supply pipes etc . ) . In view of above , the client has a dedicated after - sales department which takes care of servicing needs of the their products across the country . The customer facing teams in this department include a captive call centre and a large fleet of field service team which manages the servicing of the sold RO filters . In the past , the client was witnessing decrease in sales growth due to increased competition and below average customer satisfaction in after - sales experience . A market research survey conducted by an agency also suggested that the customer ranks after - sales experience as the second parameter in their purchase criteria while making a purchase of the filter ( first one being the price ) .
In view of above , the team brainstormed internally and defined the objective of the project as
“ To carry out an after - sales transformation to achieve the following 3 goals in order of priority :
· Provide a best - in - class after - sales experience to the customer
· Significantly enhance employee productivity within the after - sales department
· Provide a best - in - class experience to the after - sales call centre executive ( CCE ) and field executive ( FE ) throughout the process . ”
Selection We started the project by first understanding the current after - sales process and then gathered insights around the issues and challenges through Data Analysis ; Ethnographic Interviews of each type of customer persona ; Shadowing the CCE & FE ; Focus Group Discussions with CCE and FE ; Face to Face interviews of Call Centre , Field Managers and Backend teams ; Mystery shopping on competitor ’s processes . We then decided to present all the gathered qualitative and quantitative insights in form of a mind mapping workshop as it is one of the most powerful tools in the design thinker ’s toolbox . This can be used for looking for patterns and insights , which can lead to more creative solutions . Broadly speaking , mind mapping is a tool that can be used for looking patterns and insights in the large quantity of quantitative and qualitative data that the team has collected during the “ What is ” phase .
Application We started this work by creating as - is journey of the customer across touch points and channels , collated ethnographic interview insights , data analysis insights ( in form of charts , frequency plots , regression results ) etc .. We took a print of these on A3 sheets and pasted them on a large wall of a meeting room . We invited all the stakeholders i.e. Board members , CEO , COO , National Service Heads , Regional Service Heads , FEs , CCEs and managers to the mind mapping workshop and gave them a walkthrough of the all the material . We also handed over a bunch of post - it slips to workshop participants of three different colors - one each for Customer Experience , Productivity and Employee Experience - our design themes . We asked them to browse through the entire gallery and stick post - its across the 3 themes on the charts with all the insights and innovative ideas that come in their minds . After this , we grouped all the workshop participants in four groups of 5 members each and asked them to discuss the list of insights among the group and translate them into design criteria . The group was then asked to present it the entire group across the three themes one by one . The group also
questioned few insights to go deeper and know the exact reason behind it and tried to come up with design criteria which could address the underlying issue . By the end of this workshop , we had an exhaustive list of insights and design criteria agreed upon by the group .
Insight and Approach Mind mapping is one of the efficient methods to organize ideas and analyze complex situations and organize all of these in a formation and in a brain friendly method . It helps in understanding ideas and collaborate during the meetings . The creative intuitive mind - mapping workshop we conducted turned to be a great way to align the organization around a common understanding of current states , underlying issues and challenges . This was also a big help to the team as we moved forward to the “ What if ” phase , as we had a bouquet of design criteria and many high level solutions ( which got discussed in the workshop ) which resonated well with all stakeholders . As we progress into the “ What if ” phase , the team will now brainstorm in smaller teams and come up with solutions which satisfy the design criteria . The team will then create napkin pitches for each of the solution and present it to the client for prioritization and prototyping . The only issue we faced during the mind mapping workshop was that at times the participants start getting into the solution rather than thinking of a design criteria . Next time , in order to avoid such discussions we will have a 2 minute briefing on what is expected from the workshop and what is the difference between a design criteria and solution . This course helped me in structuring this project in a new and more engaging way . Earlier we used have 80 - 100 page report which we used to run past through the client , but this was more brain friendly and stakeholder friendly . Moving forward , I will now use this in all my engagements ! !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15326 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I work in the Telecommunications industry as a Product Owner handling Broadband products . About 2 years back a new product was launched . Although the product was a unique product with better pricing and better product life cycle compared with all other Mobile Broadband services customers were not sticking with the product . Probing calls were made to some of these customers and main concerns raised was that the pricing is too high and had difficulties of finding the mediums to recharge the product . As this product is already cheaper and has almost all the digital recharge mediums available reducing the price was not an option and was at a loss of finding away to keep these customers engaged . Until I came across Design Thinking .
With the help of Design Thinking I realized that the product can still be made the best product available but need to better understand the customers with an Open mindset rather than through a closed mind set and be able to find ways to keep the customers using the product
Selection & Application
As an Island nation the biggest challenge is our Geography , country is split into 3 regions with each region having a different challenge unique to that specific area . If these challenges can be understood , these can be used to eliminate the customer pain points and serve the customers better with the same product .
In order to find the best fit I decided to go with Learning launch as this would help me to test out the different regions and by selecting an island will be able to test small areas of the regions . With this approach I will be able to see the unique characteristics of each island and understand better what works in each island and maybe able to find one unique aspect of the product that appeals to all the islands in the region or the country as a whole .
A small island will be used for the 1st Learning launch . Will starting with testing how the product is made aware to these customers and how the customers are educated on the sales channels available in the area as the biggest driver for customers sticking to the product is the ease at which they can access the product and its features . Also , will be looking into what competitors are doing in the island as well and what they are offering .
Insight
With this approach will be able to identify and understand what are the main methods customers are using to access the product , do recharges , which mediums are most effective in reaching the customers , what are the features that they do n’t like or use and how competition is affecting customer choices .
Approach
With this , the new insight gained will be applied to complete region and see how the market reacts to the changes . If the changes prove to be effective then we can go about implementing the same for other regions . The changes will be brought to each region separately and keep monitoring how customers in each region react to the changes and keep the changes that work and modify the change or remove it completely if the customers do not like the changes .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I work in the Telecommunications industry as a Product Owner handling Broadband products . About 2 years back a new product was launched . Although the product was a unique product with better pricing and better product life cycle compared with all other Mobile Broadband services customers were not sticking with the product . Probing calls were made to some of these customers and main concerns raised was that the pricing is too high and had difficulties of finding the mediums to recharge the product . As this product is already cheaper and has almost all the digital recharge mediums available reducing the price was not an option and was at a loss of finding away to keep these customers engaged . Until I came across Design Thinking .
With the help of Design Thinking I realized that the product can still be made the best product available but need to better understand the customers with an Open mindset rather than through a closed mind set and be able to find ways to keep the customers using the product
Selection & Application
As an Island nation the biggest challenge is our Geography , country is split into 3 regions with each region having a different challenge unique to that specific area . If these challenges can be understood , these can be used to eliminate the customer pain points and serve the customers better with the same product .
In order to find the best fit I decided to go with Learning launch as this would help me to test out the different regions and by selecting an island will be able to test small areas of the regions . With this approach I will be able to see the unique characteristics of each island and understand better what works in each island and maybe able to find one unique aspect of the product that appeals to all the islands in the region or the country as a whole .
A small island will be used for the 1st Learning launch . Will starting with testing how the product is made aware to these customers and how the customers are educated on the sales channels available in the area as the biggest driver for customers sticking to the product is the ease at which they can access the product and its features . Also , will be looking into what competitors are doing in the island as well and what they are offering .
Insight
With this approach will be able to identify and understand what are the main methods customers are using to access the product , do recharges , which mediums are most effective in reaching the customers , what are the features that they do n’t like or use and how competition is affecting customer choices .
Approach
With this , the new insight gained will be applied to complete region and see how the market reacts to the changes . If the changes prove to be effective then we can go about implementing the same for other regions . The changes will be brought to each region separately and keep monitoring how customers in each region react to the changes and keep the changes that work and modify the change or remove it completely if the customers do not like the changes .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16508 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Hoa Wong
MIND MAP TOOL
Challenge & Selection
Mind map tool is the value tool to close the gaps on the capabilities by supporting me to success daily job activities . As customer service provider , I always expect to understand the customer ’s needs as well as how to accommodate them . Frequently , we set the meeting with the key objectives that we look for insight of our services – what are bad and problem , and consider the solutions and how to solve those . The first group members of those meeting were our customers included different sources of existing customers and potential customers , we hope bringing the better life – better products to them . The product development team also joined as the solution and design the products . And the In fact , with contrast positions , there are different views and each member tried to put the personal views to protect their argument rather than getting the general one . With the high demanding , the customers always expect the better service than can provide or afford . And the product developers always face with their products are best and the challenging of “ running out of creative ” . The members can provide us a lot of data , however it made us stuck during the disorderly situations , it could not become the valuable information as we expected . We can use the Mind mapping tool for those discussions , instead of “ my views ” or different positions , which can result of closing mind or fighting , Mind Mapping opens up possibilities and calms us by focus “ our products ” that support us to find answers more easily . Mind mapping is looking for patterns and insights in a large quantity of data collected during exploration of discussion to understand the current reality .
Application
Yesterday , I led the workshop with my colleagues of “ dream holiday ” that invited 50 customers and 10 colleagues . On the first 2 hours morning section , we started the discussion focusing to the “ customer expectations ” . The selected customers also were invited together with our staffs . We grouped the members into several groups to discuss same question “ what are holiday that you expected ? and provided each group with a clipboard , a bold marker , and a bunch of medium - sized sticky notes . All the member joined the discussion actively , they could take walk around and they felt free to discuss and raised their own ideas , and took note into the sticky . Each group , all members reviewed and shared with their group member ’s to encourage widen their view and promote creative thinking . After spent sometimes to take break , it moved to the sharing section that they shared their theme and all members add the sticky note related that theme . All the sticky notes were added to the board , there 7 theme labels were found : locations , duration , accommodation , travels , information , seller / sale channels , product features ... with the full view of expectations . The 1 hours later , the discussion on the advantage or disadvantage of each
chosen items and ranking the priority by orders . The afternoon section included internal staff only , we kept continueing discussion that turns the observations into insights of the gaps between the existing products and services performances compared with the expectations . The eexploring a problem and for generating new ideas and move to think about so what as well as the new design should be ? An insight statement is more than just a word . Insight & Approach For discussion from 70 members of section 1 , the team collected 163 expectation notes for 7 themes with the insight information of users /customers . Those information shows the full picture of expectations that the attendees can realize and imagine base on their experience , understanding as well as insign of their thought and dream . The across discussion also helps us to identify what we do n’t know . The disscuss also was shared openly , widelly view when exploring a problem . Almost the bariers and challenges of problem disscussion seem to be broken down . When observating the happy sharings , that the real data and most valuable information we expect to collect in oder to create the best products to our customers . The information after the section are structurally and clearly for next steps .
Under my personal view , this tool is the great tool to design thinking that promoting new ideas and having the broadly and deeply view of design . This course provided me the skills to be a designer of innovation , that I will practice and apply the tools and knowdleges into my daily work activities to improve my skills . Nextweek , I am planing to lead the meeting to redesign the new product for season 2003 , that I expect to apply the tool of visualization of series of design steps . I am business background that the design tools made me excited to learn
| EMAIL:
ID_NUM:
NAME_STUDENT: Hoa Wong
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Hoa Wong
MIND MAP TOOL
Challenge & Selection
Mind map tool is the value tool to close the gaps on the capabilities by supporting me to success daily job activities . As customer service provider , I always expect to understand the customer ’s needs as well as how to accommodate them . Frequently , we set the meeting with the key objectives that we look for insight of our services – what are bad and problem , and consider the solutions and how to solve those . The first group members of those meeting were our customers included different sources of existing customers and potential customers , we hope bringing the better life – better products to them . The product development team also joined as the solution and design the products . And the In fact , with contrast positions , there are different views and each member tried to put the personal views to protect their argument rather than getting the general one . With the high demanding , the customers always expect the better service than can provide or afford . And the product developers always face with their products are best and the challenging of “ running out of creative ” . The members can provide us a lot of data , however it made us stuck during the disorderly situations , it could not become the valuable information as we expected . We can use the Mind mapping tool for those discussions , instead of “ my views ” or different positions , which can result of closing mind or fighting , Mind Mapping opens up possibilities and calms us by focus “ our products ” that support us to find answers more easily . Mind mapping is looking for patterns and insights in a large quantity of data collected during exploration of discussion to understand the current reality .
Application
Yesterday , I led the workshop with my colleagues of “ dream holiday ” that invited 50 customers and 10 colleagues . On the first 2 hours morning section , we started the discussion focusing to the “ customer expectations ” . The selected customers also were invited together with our staffs . We grouped the members into several groups to discuss same question “ what are holiday that you expected ? and provided each group with a clipboard , a bold marker , and a bunch of medium - sized sticky notes . All the member joined the discussion actively , they could take walk around and they felt free to discuss and raised their own ideas , and took note into the sticky . Each group , all members reviewed and shared with their group member ’s to encourage widen their view and promote creative thinking . After spent sometimes to take break , it moved to the sharing section that they shared their theme and all members add the sticky note related that theme . All the sticky notes were added to the board , there 7 theme labels were found : locations , duration , accommodation , travels , information , seller / sale channels , product features ... with the full view of expectations . The 1 hours later , the discussion on the advantage or disadvantage of each
chosen items and ranking the priority by orders . The afternoon section included internal staff only , we kept continueing discussion that turns the observations into insights of the gaps between the existing products and services performances compared with the expectations . The eexploring a problem and for generating new ideas and move to think about so what as well as the new design should be ? An insight statement is more than just a word . Insight & Approach For discussion from 70 members of section 1 , the team collected 163 expectation notes for 7 themes with the insight information of users /customers . Those information shows the full picture of expectations that the attendees can realize and imagine base on their experience , understanding as well as insign of their thought and dream . The across discussion also helps us to identify what we do n’t know . The disscuss also was shared openly , widelly view when exploring a problem . Almost the bariers and challenges of problem disscussion seem to be broken down . When observating the happy sharings , that the real data and most valuable information we expect to collect in oder to create the best products to our customers . The information after the section are structurally and clearly for next steps .
Under my personal view , this tool is the great tool to design thinking that promoting new ideas and having the broadly and deeply view of design . This course provided me the skills to be a designer of innovation , that I will practice and apply the tools and knowdleges into my daily work activities to improve my skills . Nextweek , I am planing to lead the meeting to redesign the new product for season 2003 , that I expect to apply the tool of visualization of series of design steps . I am business background that the design tools made me excited to learn
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Hoa Wong"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7124 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | H U M A N I T Y
Humanity is an important part of life which tells that to help others , try to understand other and realize the people problems with our own eyes and try to help them
For showing humanity you do n’t need to be a rich person , even a poor person can sow humanity by helping someone or sharing his or her food , etc .
When you show humanity you have a feel click or a pinch from your inner soul which you can not get from something else .
Every religion tells us about humanity , peace and love that is why no religion is higher than humanity .
“ I should like to help everyone if possible , Muslims , Hindus , Christine ’s , Jew , gentile , black men , white . We all want to help one another ; human beings are like that . We all want to live by each other ’s happiness , not by each other ’s misery . We do n’t want to hate and despise one another . In this world there is room for everyone and the earth is rich and can provide for everyone . ” Charlie Chaplin
Yeah today I will tell stories of three people who are the biggest example of humanity and they are human lover .
Firstly just imagine yourself I fill this class with garbage how will you feel like you will not stay in this but there is one who go in that garbage search there and you what he found . He found a dead body of child he took that body washed it and buried that body and from that day he used to search in garbage with his wife this man is no other than Mr. Abdul Sattar Edhi the lover of humanity . He is the founder and head of the Edhi Foundation , a non - profit social welfare organization in Pakistan . He is the man who serve is whole life serving for humanity without any selfishness . He has bathed and buried over a thousand unclaimed bodies in a time when selfishness and greed are at their peak and nobody seems to know the meaning of words like altruism and selflessness . His achievements in the field of charity are bound to make one think that his name is synonymous to nobility and humanity . And today he is running Pakistan biggest network of ambulances and shelter .
Moreover his charity does not discriminate based on religion , race or gender . For him , religion is human rights . Edhi has spent many sleepless nights working and serving for humanity whether it is to bury unclaimed bodies or feeding any poor . Besides it he lives a simple life living in small house many of times he used to sleep on the concrete or on the small batch outside his shop his qualities makes him the man of simplicity and human being lover .
As Edhi Said : “ No religion is higher than Humanity ”
Secondly I will talk tell you about a person who is basically a Pakistani but he is living in Canada he had son named as Ali and his son was 18 years old this man lost his son in accident . The accident was like that his son was working part time as pizza delivery boy when he was on the way for the delivery one black guy who was also of his age come before him and said him money but Ali was honest with his job he refuse that and that guy shoot him that time . When Ali ’s father came to know about his son ’s death he was in shock and after few days police caught the person who killed his son and called Ali ’s father to come when he reach there he came to know that boy who killed his son is 18 years old he is orphan u people know at that time what he said u guys ca n’t believe it Ali ’s father said “ I do n’t want to do any case on this boy I want to adopt this boy and want to take all responsibilities of this boy because today I lost my son I do n’t want tomorrow somebody else lose his 18 years old son ” . Just for a minute place yourself on the place of Ali ’s father what will be you feeling your 18 years old son shoot dead . Ali ’s father this act of humanity raise whole mankind and today he has 4 orphanages in Canada where he take responsibility of around 800 children .
Thirdly the person I am talking about is the well - known personality the person who give us world cup in 1992 he is great leader and humanity lover he is Imran Khan . Most notable among his humanitarian efforts has been the establishment of Shaukat Khanum Memorial Cancer Hospital and Research Centre , named after his late mother . It is Pakistan ’s first and only cancer hospital that provides 75 % free health care , and was built on public donations . Imran is now building a second hospital in Karachi , based on the successful Lahore model . In 1994 , he inaugurated Namal College , a technical college which is now an associated college of University of Bradford . ( http://www.imrankhanfoundation.org/about-ikf/the-board/ )
Although these people do things for humanity on larger scale we should come on ourselves what we have do for humanity every day we spend our time hanging around with friends going outside for parties have we ever feed a poor person on the road have we ever realize how poor people live their lives no we have n’t because we never realize that for what we are in this world we never realize our duties towards humanity .
We should must realize for what we are in this world because every religion teach us humanity and one who serve humanity is the happiest man on the globe real happiness is your inner satisfaction which you can get by serving humanity what so ever how much you are rich you ca n’t buy inner happiness .
In last I would only say to any religion you belong be a human first be a human lover strive for humanity as every religion teach us humanity and share your life with others as life is all about living for others and serving humanity that is why “ no religion is higher than Humanity ” so start serving for humanity from today by doing a small of act of kind what gives you inner happiness and satisfactions
Thank you
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: H U M A N I T Y
Humanity is an important part of life which tells that to help others , try to understand other and realize the people problems with our own eyes and try to help them
For showing humanity you do n’t need to be a rich person , even a poor person can sow humanity by helping someone or sharing his or her food , etc .
When you show humanity you have a feel click or a pinch from your inner soul which you can not get from something else .
Every religion tells us about humanity , peace and love that is why no religion is higher than humanity .
“ I should like to help everyone if possible , Muslims , Hindus , Christine ’s , Jew , gentile , black men , white . We all want to help one another ; human beings are like that . We all want to live by each other ’s happiness , not by each other ’s misery . We do n’t want to hate and despise one another . In this world there is room for everyone and the earth is rich and can provide for everyone . ” Charlie Chaplin
Yeah today I will tell stories of three people who are the biggest example of humanity and they are human lover .
Firstly just imagine yourself I fill this class with garbage how will you feel like you will not stay in this but there is one who go in that garbage search there and you what he found . He found a dead body of child he took that body washed it and buried that body and from that day he used to search in garbage with his wife this man is no other than Mr. Abdul Sattar Edhi the lover of humanity . He is the founder and head of the Edhi Foundation , a non - profit social welfare organization in Pakistan . He is the man who serve is whole life serving for humanity without any selfishness . He has bathed and buried over a thousand unclaimed bodies in a time when selfishness and greed are at their peak and nobody seems to know the meaning of words like altruism and selflessness . His achievements in the field of charity are bound to make one think that his name is synonymous to nobility and humanity . And today he is running Pakistan biggest network of ambulances and shelter .
Moreover his charity does not discriminate based on religion , race or gender . For him , religion is human rights . Edhi has spent many sleepless nights working and serving for humanity whether it is to bury unclaimed bodies or feeding any poor . Besides it he lives a simple life living in small house many of times he used to sleep on the concrete or on the small batch outside his shop his qualities makes him the man of simplicity and human being lover .
As Edhi Said : “ No religion is higher than Humanity ”
Secondly I will talk tell you about a person who is basically a Pakistani but he is living in Canada he had son named as Ali and his son was 18 years old this man lost his son in accident . The accident was like that his son was working part time as pizza delivery boy when he was on the way for the delivery one black guy who was also of his age come before him and said him money but Ali was honest with his job he refuse that and that guy shoot him that time . When Ali ’s father came to know about his son ’s death he was in shock and after few days police caught the person who killed his son and called Ali ’s father to come when he reach there he came to know that boy who killed his son is 18 years old he is orphan u people know at that time what he said u guys ca n’t believe it Ali ’s father said “ I do n’t want to do any case on this boy I want to adopt this boy and want to take all responsibilities of this boy because today I lost my son I do n’t want tomorrow somebody else lose his 18 years old son ” . Just for a minute place yourself on the place of Ali ’s father what will be you feeling your 18 years old son shoot dead . Ali ’s father this act of humanity raise whole mankind and today he has 4 orphanages in Canada where he take responsibility of around 800 children .
Thirdly the person I am talking about is the well - known personality the person who give us world cup in 1992 he is great leader and humanity lover he is Imran Khan . Most notable among his humanitarian efforts has been the establishment of Shaukat Khanum Memorial Cancer Hospital and Research Centre , named after his late mother . It is Pakistan ’s first and only cancer hospital that provides 75 % free health care , and was built on public donations . Imran is now building a second hospital in Karachi , based on the successful Lahore model . In 1994 , he inaugurated Namal College , a technical college which is now an associated college of University of Bradford . ( http://www.imrankhanfoundation.org/about-ikf/the-board/ )
Although these people do things for humanity on larger scale we should come on ourselves what we have do for humanity every day we spend our time hanging around with friends going outside for parties have we ever feed a poor person on the road have we ever realize how poor people live their lives no we have n’t because we never realize that for what we are in this world we never realize our duties towards humanity .
We should must realize for what we are in this world because every religion teach us humanity and one who serve humanity is the happiest man on the globe real happiness is your inner satisfaction which you can get by serving humanity what so ever how much you are rich you ca n’t buy inner happiness .
In last I would only say to any religion you belong be a human first be a human lover strive for humanity as every religion teach us humanity and share your life with others as life is all about living for others and serving humanity that is why “ no religion is higher than Humanity ” so start serving for humanity from today by doing a small of act of kind what gives you inner happiness and satisfactions
Thank you
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11498 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping for Induction
Challenge :
I work with a State Government Organisation , which provides services to public in relation to their rights and responsibilities in purchase or sale of products and services in the marketplace . The services that we provide varies from granting license applications , providing advice and educating the parties in relations to any tenancy and consumer contracts . Hence , staff having a clear understanding of the roles and responsibilities is very crucial . Due to the high turnover of staff , our organisation faced with continuous training and induction to the employees , which unfortunately is currently done in a very informal and inconsistent way . This is causing number of issues in relation to inefficiencies and disgruntle public . My role in the organisation is to improve our businesses and bring in innovative solution to the current status and of course not costing a great deal of budget .
Selection :
I always have been a great fan of mind mapping as it projects the situation really well and will make a visual representation on how the staff ’s brain would be experiencing the training . Hence my selection of Mind mapping to tackle the situation .
Application :
Firstly , in order to attend to the issue in hand , I first started sitting down with every training that the new staff is undergoing more as a silent observer and mapped the what - is state of conducting training and inductions . Then did a what wows using mind -mapping . Which was then presented and brainstormed amongst group of team members that included leadership , education team , fairly
Maria Sara � of � 1 2 Mind mapping - Induction
recent new employee and the trainers . We then worked together is coming to a What if state and this is how it looked :
This was then used to develop into a Training schedule , including specific timeline , person in charge and the status .
Insight & Approach
This was an absolutely great experience . The idea behind this initially was only to understand and make it effective for the person being trained . However , it is now also made it effective and easier for the trainer as well , as it gives them a very clear understanding on how it will be conducted and they are in tune with the new employee .
I can now very confidently say that training and induction will only be effective if we keep in mind the end user and not just the conductor .
After looking at the outcomes that we achieved through this approach , I have been asked to conduct a similar insight in other areas of the processes .
This course has most definitely helped me in presenting my ideas and thoughts in a very confident way . I will continue to use the tools that I learnt during this course .
Maria Sara � of � 2 2 Mind mapping - Induction
| EMAIL:
ID_NUM:
NAME_STUDENT: Maria Sara, Maria Sara
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping for Induction
Challenge :
I work with a State Government Organisation , which provides services to public in relation to their rights and responsibilities in purchase or sale of products and services in the marketplace . The services that we provide varies from granting license applications , providing advice and educating the parties in relations to any tenancy and consumer contracts . Hence , staff having a clear understanding of the roles and responsibilities is very crucial . Due to the high turnover of staff , our organisation faced with continuous training and induction to the employees , which unfortunately is currently done in a very informal and inconsistent way . This is causing number of issues in relation to inefficiencies and disgruntle public . My role in the organisation is to improve our businesses and bring in innovative solution to the current status and of course not costing a great deal of budget .
Selection :
I always have been a great fan of mind mapping as it projects the situation really well and will make a visual representation on how the staff ’s brain would be experiencing the training . Hence my selection of Mind mapping to tackle the situation .
Application :
Firstly , in order to attend to the issue in hand , I first started sitting down with every training that the new staff is undergoing more as a silent observer and mapped the what - is state of conducting training and inductions . Then did a what wows using mind -mapping . Which was then presented and brainstormed amongst group of team members that included leadership , education team , fairly
Maria Sara � of � 1 2 Mind mapping - Induction
recent new employee and the trainers . We then worked together is coming to a What if state and this is how it looked :
This was then used to develop into a Training schedule , including specific timeline , person in charge and the status .
Insight & Approach
This was an absolutely great experience . The idea behind this initially was only to understand and make it effective for the person being trained . However , it is now also made it effective and easier for the trainer as well , as it gives them a very clear understanding on how it will be conducted and they are in tune with the new employee .
I can now very confidently say that training and induction will only be effective if we keep in mind the end user and not just the conductor .
After looking at the outcomes that we achieved through this approach , I have been asked to conduct a similar insight in other areas of the processes .
This course has most definitely helped me in presenting my ideas and thoughts in a very confident way . I will continue to use the tools that I learnt during this course .
Maria Sara � of � 2 2 Mind mapping - Induction
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Maria Sara",
"Maria Sara"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12106 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge : I am working in an industry where we are planning to launch a new product . Main responsibilities were imposed on the 10 people of us . Our main task will be to find out whether the planning to launch this product will work or not . We are planning to come up with a new beverage product . As we know that there is already many more industries who are already holding the large market share . So it is going to be tough call for us to come up successfully .
Selection : There are few design thinking tools , we have gone through so far in this course . So , out of those , we have selected Learning launch tool to do our findings . And our team though this will be the best out of all .
Application : we have set few stores in few important places where people do travel most of the times . Where we kept some samples of our main products and gave them free to consume . And also asked them the feedback about the products and the suggestions . Most of them liked it . They said the taste is different and soothe .
Insights : By having all the insights from the public , we have decided to launch the products , because all of the people provided positive review on it with valid reasons . And also insist us to launch this product as soon as possible . So without further delay we talked with one from our managerial team about all those positive feedback .
Approach : So after having all the positive feedback from the customer . Our higher team finally decided to launch the product . So without further delay they launched it few days back . And by the grace of Almighty the product is getting huge attention from the customers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge : I am working in an industry where we are planning to launch a new product . Main responsibilities were imposed on the 10 people of us . Our main task will be to find out whether the planning to launch this product will work or not . We are planning to come up with a new beverage product . As we know that there is already many more industries who are already holding the large market share . So it is going to be tough call for us to come up successfully .
Selection : There are few design thinking tools , we have gone through so far in this course . So , out of those , we have selected Learning launch tool to do our findings . And our team though this will be the best out of all .
Application : we have set few stores in few important places where people do travel most of the times . Where we kept some samples of our main products and gave them free to consume . And also asked them the feedback about the products and the suggestions . Most of them liked it . They said the taste is different and soothe .
Insights : By having all the insights from the public , we have decided to launch the products , because all of the people provided positive review on it with valid reasons . And also insist us to launch this product as soon as possible . So without further delay we talked with one from our managerial team about all those positive feedback .
Approach : So after having all the positive feedback from the customer . Our higher team finally decided to launch the product . So without further delay they launched it few days back . And by the grace of Almighty the product is getting huge attention from the customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19766 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Personas
Challenge
In the company ( insurance , 7000 employees ) where I work , digitization will massively change the jobs of many employees ( especially in the claims - department ) . The content of jobs will change , tasks will partially or completely disappear , and certain job profiles will emerge . As part of the strategy work , I had to work on the area of skills management and future skills . The questions I was asked were : What skills do our employees have today ? What skills will we need in the future ? And how do we develop our employees ? That was my starting point .
Selection
I decided to work with the instrument personas and created - together with a team - personas for various job profiles .
We observed ( journey mapping - as we heard in week 1 ) and interviewed the employees in their current roles and then created personas . For example , Anna , who today had administrative tasks as a clerk . We gave Anna a face ( using visualization ) , showed what her everyday life looked like , which IT programs she used , what she did , what thoughts / hopes / fears she had . With this we were able to cover the " What is " step .
In a second step , we worked out Anna 's future role . She then worked at the customer interface and took customer concerns directly . The administrative tasks were handled directly by the IT system . We described the new skills Anna would use in her work , what her future daily routine might look like , and what she thinks and feels about the new situation . In other words , the " what if " step .
Insights
This approach helped us later with the workshop participants to understand the reality of the employees better and more holistically . We felt the employees better and perceived them much more as people than as abstract workers . The discussions became more concrete and the approaches to solutions went much further than the ideas we had before when we simply asked the question " what skills will employees need in the future ? " I was absolutely blown away by the energy in the workshop and the results . Instead of just looking at the issue from the company 's perspective and assuming that Anna is afraid of losing her job , suddenly completely different thought patterns emerged . What would we have to do to make Anna feel like this change is great and she finally has time to take care of customers . Really doing value and meaningful work instead of boring data entry ? These other thought patterns were new to this line of questioning . Classically , many and unanimously thought of fear & job loss .
Working with personas has absolutely worked for me and I will certainly use this again . It is true that it took a massive amount of time to observe and create . But the quality and creativity of the solutions was absolutely worth it .
Approach :
I would certainly use this tool again in a similar starting situation . After this training , I would try to include analytical data - if available - in addition to the interviews and observations . In this case , evaluations from HR would certainly have been available . I am thinking of length of service , education level or fluctuation . This improvement would certainly have been a good addition .
On a personal level , my finding is that I ( as a facilitator ) have to be open to solutions and concentrate on the process . Sometimes I found myself getting into solution mode with the team . And that was n’t my role .
Using personas was a great experience and I am very happy with the results .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Personas
Challenge
In the company ( insurance , 7000 employees ) where I work , digitization will massively change the jobs of many employees ( especially in the claims - department ) . The content of jobs will change , tasks will partially or completely disappear , and certain job profiles will emerge . As part of the strategy work , I had to work on the area of skills management and future skills . The questions I was asked were : What skills do our employees have today ? What skills will we need in the future ? And how do we develop our employees ? That was my starting point .
Selection
I decided to work with the instrument personas and created - together with a team - personas for various job profiles .
We observed ( journey mapping - as we heard in week 1 ) and interviewed the employees in their current roles and then created personas . For example , Anna , who today had administrative tasks as a clerk . We gave Anna a face ( using visualization ) , showed what her everyday life looked like , which IT programs she used , what she did , what thoughts / hopes / fears she had . With this we were able to cover the " What is " step .
In a second step , we worked out Anna 's future role . She then worked at the customer interface and took customer concerns directly . The administrative tasks were handled directly by the IT system . We described the new skills Anna would use in her work , what her future daily routine might look like , and what she thinks and feels about the new situation . In other words , the " what if " step .
Insights
This approach helped us later with the workshop participants to understand the reality of the employees better and more holistically . We felt the employees better and perceived them much more as people than as abstract workers . The discussions became more concrete and the approaches to solutions went much further than the ideas we had before when we simply asked the question " what skills will employees need in the future ? " I was absolutely blown away by the energy in the workshop and the results . Instead of just looking at the issue from the company 's perspective and assuming that Anna is afraid of losing her job , suddenly completely different thought patterns emerged . What would we have to do to make Anna feel like this change is great and she finally has time to take care of customers . Really doing value and meaningful work instead of boring data entry ? These other thought patterns were new to this line of questioning . Classically , many and unanimously thought of fear & job loss .
Working with personas has absolutely worked for me and I will certainly use this again . It is true that it took a massive amount of time to observe and create . But the quality and creativity of the solutions was absolutely worth it .
Approach :
I would certainly use this tool again in a similar starting situation . After this training , I would try to include analytical data - if available - in addition to the interviews and observations . In this case , evaluations from HR would certainly have been available . I am thinking of length of service , education level or fluctuation . This improvement would certainly have been a good addition .
On a personal level , my finding is that I ( as a facilitator ) have to be open to solutions and concentrate on the process . Sometimes I found myself getting into solution mode with the team . And that was n’t my role .
Using personas was a great experience and I am very happy with the results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19841 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I am a member of a Big Telecom Company where we have a challenge to improve booked revenue in recharge card revenue stream as old way of having non expired recharged value leads to have more un - booked revenue with no guarantee on having a direct booked revenue as certain time line for non - active customer , so we have challenge to increase percentage of booked revenue along with maintaining better customer experience by giving the customer what they really need . Selection Our team has decided to use learning launch design thinking tool as provided challenge will be more realistic to have a clear outputs of customer needs from small experiments and prototypes to check customer behavior directly from small group of running customers Application For our first learning launch , we focus on new application to introduce new prototype time limited bundles with better Customer value bundle and we tested our assumption in one denomination only in our platform with small group of real customer in order to measure customer feedback along with anonymous survey for new application feedback For our second learning launch , we have focused in availing new bundle with different sets of traffic cases ( voice / MI/ Social MI /SMS ) availing new prototypes and testing our new application with different set of customers with different Customer behaviors along with checking the effects of this approach with booked revenues growth Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , confirming that Booked revenue has been improved significantly along with better customer experience for availing the customer what they really need along with better value for money for their consumption
also from different ways of having customer feedbacks , we have find several concerns regarding our approach including beneficial inputs for new approach handling such as ( carryover of old bundle , enhanced set of traffic case , acquisition promo ) that was taking in consideration before full rollout in all needed denomination/ set of traffic cases Approach We have gone through different learning launch tool checks ; the learning launch is the appropriate tool . As previously mentioned , we have review the insight inputs and used it to enrich our current experience for recharge platform to reach a significant improvement regarding customer experience along with enhance booked revenue growth .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I am a member of a Big Telecom Company where we have a challenge to improve booked revenue in recharge card revenue stream as old way of having non expired recharged value leads to have more un - booked revenue with no guarantee on having a direct booked revenue as certain time line for non - active customer , so we have challenge to increase percentage of booked revenue along with maintaining better customer experience by giving the customer what they really need . Selection Our team has decided to use learning launch design thinking tool as provided challenge will be more realistic to have a clear outputs of customer needs from small experiments and prototypes to check customer behavior directly from small group of running customers Application For our first learning launch , we focus on new application to introduce new prototype time limited bundles with better Customer value bundle and we tested our assumption in one denomination only in our platform with small group of real customer in order to measure customer feedback along with anonymous survey for new application feedback For our second learning launch , we have focused in availing new bundle with different sets of traffic cases ( voice / MI/ Social MI /SMS ) availing new prototypes and testing our new application with different set of customers with different Customer behaviors along with checking the effects of this approach with booked revenues growth Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , confirming that Booked revenue has been improved significantly along with better customer experience for availing the customer what they really need along with better value for money for their consumption
also from different ways of having customer feedbacks , we have find several concerns regarding our approach including beneficial inputs for new approach handling such as ( carryover of old bundle , enhanced set of traffic case , acquisition promo ) that was taking in consideration before full rollout in all needed denomination/ set of traffic cases Approach We have gone through different learning launch tool checks ; the learning launch is the appropriate tool . As previously mentioned , we have review the insight inputs and used it to enrich our current experience for recharge platform to reach a significant improvement regarding customer experience along with enhance booked revenue growth .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22476 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Elevating social media content with a ' creative hack session ’
Challenge and selection
I work at an agency , where I oversee a large team handling social media for a number of well- known brands . A large part of the work revolves around creating impactful , relevant content for their respective target audiences . This involves my planning and creative teams working together to come up with content themes and ideas for each brand , create a content calendar ( i.e. the copy and visuals that will be published on the various social platforms during that month ) and shared with clients for approval . The monthly calendars are based on key communication pillars we align on with clients at the beginning of each year as they set the tone for our content strategy . This process has been in place for years and it was working fine until a few months ago ; my team started getting a lot of mixed feedback about content calendars for one brand , and despite revisions clients were still unhappy with the content . My team started arranging calls to go through the calendars and discussing them on a more regular basis , as well as pressing for clearer feedback from clients as it was often vague and open to interpretation . There were minor improvements , but it still did n’t solve the problem- clients were unhappy and they started doubting our capabilities .
The challenge was to get everyone on the same page for social media content , so that we deliver the product clients expect from us and regain our client 's trust and satisfaction .
The tool I decided to use for to address this challenge was visualization . Clearly emails and discussing the content was not working , so by using pictures and charts we can explore and really understand our clients ’ visions for their brand . It would also have clients get more involved in the thinking process and feel like they have greater ownership over the direction of content on their social media channels .
Application
I designed a series of visual thinking exercises and arranged for a ‘ creative hack session ’ , where I invited the brand marketers ( our clients ) as well as the creative team and senior planners to take part in a workshop . The format was as follows :
- Everyone was handed a booklet containing the various exercises - I explained each exercise and what they need to do - Participants spent an allocated amount of time to work on the exercise - We then went around the room and each person talked / showed what they did . Discussion
was encouraged , and any questions to further clarify were asked by facilitators .
The first part was about establishing the communication foundations for the brand- communication objectives , brand role on social media , and the the market gaps the brand is looking to tap into .
The second part was audience profiling . In this exercise , participants were asked to fill out a bio , and really think about this person beyond their age and gender- where did they go to school ; what kind of neighborhood did they live in ; how many languages did they speak ; what was their social life like ; and what were their hobbies ? I used pictures of celebrities ( e.g. the cast of ‘ Friends ’ ) to get the ball rolling , so they can start thinking about whether the audience is more like a ‘ Rachel ’ vs a ‘ Pheobe ’ or someone else entirely . Based on past experience , I find a common reference not only helps discussions but also offers a good starting point where they
Elevating social media content with a ' creative hack session ’
can ‘ edit ’ rather than start from scratch ( which clients often find difficult and end up with an ambiguous outcome ) . Participants were also asked to think about the state of mind we wanted the audience to be in when they were viewing our content ( e.g. attentive , relaxed , indulgent ) , and what their surrounding environment was like ( e.g. alone , with friends , in a social setting ) . This would provide us with further insight into how our clients think about the target audience and the context they ’re looking for in social media content .
The third part was discussing the visual tone of the content . A series of images from past content we created , as well as content by the brand from other parts of the world and competitor content was shown to participants , and they were asked to mark the ones that fit the brand in green and which ones did n’t in red .
After doing the first three exercises , participants would have a better idea of the brand direction , so the final part of the workshop was for them think about the content pillars for the brand , keeping in mind all the discussions and previous exercises . They were presented with 3 boxes on a sheet of paper to write the pillars in , as it would force them to prioritize messaging .
Insight and Approach
The first workshop we did was not only a hit ( the clients loved it ! ) but also a real eye - opener . From the first exercise we realized that our clients among themselves were n't aligned on the brand ’s role and purpose , which was the root cause of dissatisfaction ! Each marketer had a different point of view on the brand- and hence the content- which resulted in mixed feedback relayed to my team !
The audience profiling was very helpful as well ; with each profile we were able to visualize the person our content needed to address . Next time though , I would refine my approach in this section by having post - its with the various audience attributes and have them choose which ones characterized the target audience . I found that my clients ca n’t necessarily articulate what they have in mind , and so they need a starting point so they can ‘ edit ’ from there .
The visual tone exercise really dug into why clients did n’t like a piece of content and loved another . For example , we found that while we were on the right track with the playful attitude the brand has , the context was n’t quite right . We also learned that for certain scenarios it needed to be in a social setting , as well as focusing on the people vs the activity we ’re talking about ( e.g. a woman boxing vs boxing gloves hanging inanimately ) .
The feedback and input from clients during this workshop was extremely valuable , which was greatly aided by visualization tools . The whole process led to evolving the way we plan content- from simple pillars to a full-fledged framework that allows clients to also see sub- pillars and context of content , all under the umbrella of the brand role ( which they are all aligned on now ! ) . We also developed clear guidelines of what we should do ‘ more of ’ and ' less of ' for tone of voice as well as visual tone .
Since implementing the new framework , there have been dramatic improvements in content and clients are thrilled with the work presented to them . We ’re no longer receiving feedback to revise them as now everyone is on the same page . I learned how much easier it is to unify a point of view using visualization as everyone sees the same thing and would interpret it the same way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Elevating social media content with a ' creative hack session ’
Challenge and selection
I work at an agency , where I oversee a large team handling social media for a number of well- known brands . A large part of the work revolves around creating impactful , relevant content for their respective target audiences . This involves my planning and creative teams working together to come up with content themes and ideas for each brand , create a content calendar ( i.e. the copy and visuals that will be published on the various social platforms during that month ) and shared with clients for approval . The monthly calendars are based on key communication pillars we align on with clients at the beginning of each year as they set the tone for our content strategy . This process has been in place for years and it was working fine until a few months ago ; my team started getting a lot of mixed feedback about content calendars for one brand , and despite revisions clients were still unhappy with the content . My team started arranging calls to go through the calendars and discussing them on a more regular basis , as well as pressing for clearer feedback from clients as it was often vague and open to interpretation . There were minor improvements , but it still did n’t solve the problem- clients were unhappy and they started doubting our capabilities .
The challenge was to get everyone on the same page for social media content , so that we deliver the product clients expect from us and regain our client 's trust and satisfaction .
The tool I decided to use for to address this challenge was visualization . Clearly emails and discussing the content was not working , so by using pictures and charts we can explore and really understand our clients ’ visions for their brand . It would also have clients get more involved in the thinking process and feel like they have greater ownership over the direction of content on their social media channels .
Application
I designed a series of visual thinking exercises and arranged for a ‘ creative hack session ’ , where I invited the brand marketers ( our clients ) as well as the creative team and senior planners to take part in a workshop . The format was as follows :
- Everyone was handed a booklet containing the various exercises - I explained each exercise and what they need to do - Participants spent an allocated amount of time to work on the exercise - We then went around the room and each person talked / showed what they did . Discussion
was encouraged , and any questions to further clarify were asked by facilitators .
The first part was about establishing the communication foundations for the brand- communication objectives , brand role on social media , and the the market gaps the brand is looking to tap into .
The second part was audience profiling . In this exercise , participants were asked to fill out a bio , and really think about this person beyond their age and gender- where did they go to school ; what kind of neighborhood did they live in ; how many languages did they speak ; what was their social life like ; and what were their hobbies ? I used pictures of celebrities ( e.g. the cast of ‘ Friends ’ ) to get the ball rolling , so they can start thinking about whether the audience is more like a ‘ Rachel ’ vs a ‘ Pheobe ’ or someone else entirely . Based on past experience , I find a common reference not only helps discussions but also offers a good starting point where they
Elevating social media content with a ' creative hack session ’
can ‘ edit ’ rather than start from scratch ( which clients often find difficult and end up with an ambiguous outcome ) . Participants were also asked to think about the state of mind we wanted the audience to be in when they were viewing our content ( e.g. attentive , relaxed , indulgent ) , and what their surrounding environment was like ( e.g. alone , with friends , in a social setting ) . This would provide us with further insight into how our clients think about the target audience and the context they ’re looking for in social media content .
The third part was discussing the visual tone of the content . A series of images from past content we created , as well as content by the brand from other parts of the world and competitor content was shown to participants , and they were asked to mark the ones that fit the brand in green and which ones did n’t in red .
After doing the first three exercises , participants would have a better idea of the brand direction , so the final part of the workshop was for them think about the content pillars for the brand , keeping in mind all the discussions and previous exercises . They were presented with 3 boxes on a sheet of paper to write the pillars in , as it would force them to prioritize messaging .
Insight and Approach
The first workshop we did was not only a hit ( the clients loved it ! ) but also a real eye - opener . From the first exercise we realized that our clients among themselves were n't aligned on the brand ’s role and purpose , which was the root cause of dissatisfaction ! Each marketer had a different point of view on the brand- and hence the content- which resulted in mixed feedback relayed to my team !
The audience profiling was very helpful as well ; with each profile we were able to visualize the person our content needed to address . Next time though , I would refine my approach in this section by having post - its with the various audience attributes and have them choose which ones characterized the target audience . I found that my clients ca n’t necessarily articulate what they have in mind , and so they need a starting point so they can ‘ edit ’ from there .
The visual tone exercise really dug into why clients did n’t like a piece of content and loved another . For example , we found that while we were on the right track with the playful attitude the brand has , the context was n’t quite right . We also learned that for certain scenarios it needed to be in a social setting , as well as focusing on the people vs the activity we ’re talking about ( e.g. a woman boxing vs boxing gloves hanging inanimately ) .
The feedback and input from clients during this workshop was extremely valuable , which was greatly aided by visualization tools . The whole process led to evolving the way we plan content- from simple pillars to a full-fledged framework that allows clients to also see sub- pillars and context of content , all under the umbrella of the brand role ( which they are all aligned on now ! ) . We also developed clear guidelines of what we should do ‘ more of ’ and ' less of ' for tone of voice as well as visual tone .
Since implementing the new framework , there have been dramatic improvements in content and clients are thrilled with the work presented to them . We ’re no longer receiving feedback to revise them as now everyone is on the same page . I learned how much easier it is to unify a point of view using visualization as everyone sees the same thing and would interpret it the same way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8965 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Using Mind Mapping Towards a New CRM System
Section 1 : Challenge
I was asked to design a workshop that would help key people in the organization define their Business Application Transformation Road Map . The road map would identify the desired modules and features , and the development timeline for a new Customer Relationship Management ( CRM ) system . Prior to my arrival on the project , my client had spent numerous months collecting a large quantity of data during their exploration of their current reality – the “ What is ” phase . Elements of their data collection included :
• Ethnographic interview results – approximately 50 interviews were conducted . • Creation of 4 User Personas . • Cataloguing of 23 current modules and hundreds of corresponding features found in
multiple CRM systems .
• A heat map of the current relative level of pain points in their current multiple CRM
systems and processes .
• User survey results . • Mission , vision and values of the organization .
Before moving to the next phase , “ What if ” , we needed to distill all that data into information that could be easily communicated so as to enable the workshop participants to look for patterns and gain insights in the data collected . Our first challenge was to represent the data in such a way so that it could be processed to ultimately generate better ideas , then from a more traditional approach to data synthesis . Our second challenge was to replace the business - as - usual culture of debate and perfection about the one right answer with a shift in focus on dialogue and exploration .
Section 2 : Selection
I chose Mind Mapping as an engaging alternative to the usual lengthy report format and because the client had collected ample representative data from each of the key stakeholders – customers and the various job roles in the client ’s organization . The client was eager to begin generating ideas ( What if ) and Mind Mapping is a powerful segway from “ What is ” to “ What if ” . According to the video lecture : “ Mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase , which comes next . This phase is pivotal in the design thinking process . ”
Section 3 : Application
We started the workshop by addressing our second challenge which was to replace the business - as - usual culture of debate and perfection about the one right answer with a shift in focus on dialogue and exploration . I explained that Design Thinking was a team sport and was n’t just about phases but was also about mindsets . We presented 6 mindsets that were required for this to really work :
We added these 6 mindsets as poster banners that were posted in different places throughout our “ Art Gallery ” .
To address our first challenge of needing to represent the data so that it could be more easily processed we used the metaphor of an Art Gallery to tap into the power of visualization by displaying the key elements of the data collected as listed above in section 1 . We made large poster sized copies of the data displayed in an easy to read format and posted them on the wall .
Participants were asked to tour the Gallery a number of times individually ( and silently ) and note their outputs on Post - it notes for each round . For round one , they were asked to answer : What ’s out there ? Based on your experience , what ’s out there that is really good that we could adopt / adapt for our business application ? For round two , we divided participants into four groups with each group taking on the characterization of one of the User Personas . Again , they were encouraged to add their ideas and insights based on the behaviours , requirements and pain points of their assigned Persona . After each round , new insights and ideas were shared with the whole group in plenary so as to maintain a “ common mind ” about the current reality and decrease participant ’s allegiance to a particular solution .
The workshop was a big hit , people were engaged , and we received wonderful feedback .
Section 4 : Insight
The mindset piece of the workshop was a huge success as we often heard participants quoting some of the taglines like “ Yes and ” and “ Progress over perfection ” as they worked together . I had not expected that this piece would have the impact it had . I think without it , the workshop would n’t have been as successful . The mindsets collectively
Six Mindsets for Innovation
ü Progress over perfection
§ If something has to be perfect before you share it and get feedback to make it better , you ’re stuck in a slow way of working .
ü Learning over being right
§ Stop worrying about having all the answers .
§ Let ’s be a team who is really good at hypothesizing and discovering .
ü Doing over debating
§ Do n’t get stuck in big debates , and dissecting problems to their nth degree
§ Focus on getting out there and doing something about it .
ü Ideation over solution
§ Taking time on the front end of a complex system development for deeper understanding , and then validating the information is essential for success .
ü “ Yes , and ” over “ Yes , but ”
§ When people are building and supporting each other ’s ideas quickly , they tend to filter and judge less .
§ When you take off filters , you allow ideas to go to new places , and you discover new connections .
ü ONE – IRAP
§ With flexibility to meet regional needs , we work together to co - create a more effective system for all stakeholders .
§ We are about creating something better for our future and not about fixing the past .
created a unified team which enabled the participants to be highly productive and innovative at the same time . This reinforced in me that to do Design Thinking successfully is so much more then applying phases from a book .
Section 5 : Approach for Next Time
Under similar conditions I will definitely use Mind Mapping as a tool . It helps to get people more engaged in exploration and discovery . It also is a great way to bring in user experience into the mix . Having said that , the next time I use Mind Mapping I will ensure that we develop scenarios for the User Personas . Personas have multiple needs and requirements ; without scenarios ( like Use Cases ) it was difficult for the participants to capture even deeper insights .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Using Mind Mapping Towards a New CRM System
Section 1 : Challenge
I was asked to design a workshop that would help key people in the organization define their Business Application Transformation Road Map . The road map would identify the desired modules and features , and the development timeline for a new Customer Relationship Management ( CRM ) system . Prior to my arrival on the project , my client had spent numerous months collecting a large quantity of data during their exploration of their current reality – the “ What is ” phase . Elements of their data collection included :
• Ethnographic interview results – approximately 50 interviews were conducted . • Creation of 4 User Personas . • Cataloguing of 23 current modules and hundreds of corresponding features found in
multiple CRM systems .
• A heat map of the current relative level of pain points in their current multiple CRM
systems and processes .
• User survey results . • Mission , vision and values of the organization .
Before moving to the next phase , “ What if ” , we needed to distill all that data into information that could be easily communicated so as to enable the workshop participants to look for patterns and gain insights in the data collected . Our first challenge was to represent the data in such a way so that it could be processed to ultimately generate better ideas , then from a more traditional approach to data synthesis . Our second challenge was to replace the business - as - usual culture of debate and perfection about the one right answer with a shift in focus on dialogue and exploration .
Section 2 : Selection
I chose Mind Mapping as an engaging alternative to the usual lengthy report format and because the client had collected ample representative data from each of the key stakeholders – customers and the various job roles in the client ’s organization . The client was eager to begin generating ideas ( What if ) and Mind Mapping is a powerful segway from “ What is ” to “ What if ” . According to the video lecture : “ Mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase , which comes next . This phase is pivotal in the design thinking process . ”
Section 3 : Application
We started the workshop by addressing our second challenge which was to replace the business - as - usual culture of debate and perfection about the one right answer with a shift in focus on dialogue and exploration . I explained that Design Thinking was a team sport and was n’t just about phases but was also about mindsets . We presented 6 mindsets that were required for this to really work :
We added these 6 mindsets as poster banners that were posted in different places throughout our “ Art Gallery ” .
To address our first challenge of needing to represent the data so that it could be more easily processed we used the metaphor of an Art Gallery to tap into the power of visualization by displaying the key elements of the data collected as listed above in section 1 . We made large poster sized copies of the data displayed in an easy to read format and posted them on the wall .
Participants were asked to tour the Gallery a number of times individually ( and silently ) and note their outputs on Post - it notes for each round . For round one , they were asked to answer : What ’s out there ? Based on your experience , what ’s out there that is really good that we could adopt / adapt for our business application ? For round two , we divided participants into four groups with each group taking on the characterization of one of the User Personas . Again , they were encouraged to add their ideas and insights based on the behaviours , requirements and pain points of their assigned Persona . After each round , new insights and ideas were shared with the whole group in plenary so as to maintain a “ common mind ” about the current reality and decrease participant ’s allegiance to a particular solution .
The workshop was a big hit , people were engaged , and we received wonderful feedback .
Section 4 : Insight
The mindset piece of the workshop was a huge success as we often heard participants quoting some of the taglines like “ Yes and ” and “ Progress over perfection ” as they worked together . I had not expected that this piece would have the impact it had . I think without it , the workshop would n’t have been as successful . The mindsets collectively
Six Mindsets for Innovation
ü Progress over perfection
§ If something has to be perfect before you share it and get feedback to make it better , you ’re stuck in a slow way of working .
ü Learning over being right
§ Stop worrying about having all the answers .
§ Let ’s be a team who is really good at hypothesizing and discovering .
ü Doing over debating
§ Do n’t get stuck in big debates , and dissecting problems to their nth degree
§ Focus on getting out there and doing something about it .
ü Ideation over solution
§ Taking time on the front end of a complex system development for deeper understanding , and then validating the information is essential for success .
ü “ Yes , and ” over “ Yes , but ”
§ When people are building and supporting each other ’s ideas quickly , they tend to filter and judge less .
§ When you take off filters , you allow ideas to go to new places , and you discover new connections .
ü ONE – IRAP
§ With flexibility to meet regional needs , we work together to co - create a more effective system for all stakeholders .
§ We are about creating something better for our future and not about fixing the past .
created a unified team which enabled the participants to be highly productive and innovative at the same time . This reinforced in me that to do Design Thinking successfully is so much more then applying phases from a book .
Section 5 : Approach for Next Time
Under similar conditions I will definitely use Mind Mapping as a tool . It helps to get people more engaged in exploration and discovery . It also is a great way to bring in user experience into the mix . Having said that , the next time I use Mind Mapping I will ensure that we develop scenarios for the User Personas . Personas have multiple needs and requirements ; without scenarios ( like Use Cases ) it was difficult for the participants to capture even deeper insights .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16574 |
Subsets and Splits