Age
int64 19
80
| Avg Monthly GB Download
int64 0
85
| Avg Monthly Long Distance Charges
float64 0
50
| Churn
int64 0
1
| Churn Category
stringclasses 5
values | Churn Reason
stringclasses 20
values | Churn Score
int64 5
96
| City
stringlengths 3
22
| CLTV
int64 2k
6.5k
| Contract
stringclasses 3
values | Country
stringclasses 1
value | Customer ID
stringlengths 10
10
| Customer Status
stringclasses 3
values | Dependents
int64 0
1
| Device Protection Plan
int64 0
1
| Gender
stringclasses 2
values | Internet Service
int64 0
1
| Internet Type
stringclasses 3
values | Lat Long
stringlengths 18
22
| Latitude
float64 32.6
42
| Longitude
float64 -124.3
-114.19
| Married
int64 0
1
| Monthly Charge
float64 18.3
119
| Multiple Lines
int64 0
1
| Number of Dependents
int64 0
8
| Number of Referrals
int64 0
11
| Offer
stringclasses 5
values | Online Backup
int64 0
1
| Online Security
int64 0
1
| Paperless Billing
int64 0
1
| Partner
int64 0
1
| Payment Method
stringclasses 3
values | Phone Service
int64 0
1
| Population
int64 11
105k
| Premium Tech Support
int64 0
1
| Quarter
stringclasses 1
value | Referred a Friend
int64 0
1
| Satisfaction Score
int64 1
5
| Senior Citizen
int64 0
1
| State
stringclasses 1
value | Streaming Movies
int64 0
1
| Streaming Music
int64 0
1
| Streaming TV
int64 0
1
| Tenure in Months
int64 1
72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
int64 0
150
| Total Long Distance Charges
float64 0
3.56k
| Total Refunds
float64 0
49.8
| Total Revenue
float64 21.4
12k
| Under 30
int64 0
1
| Unlimited Data
int64 0
1
| Zip Code
stringlengths 5
5
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
74 | 15 | 1.67 | 0 | null | null | 37 | San Diego | 4,306 | Two Year | United States | 4039-PIMHX | Stayed | 0 | 0 | Male | 1 | DSL | 32.716007, -117.117462 | 32.716007 | -117.117462 | 1 | 49.8 | 0 | 0 | 4 | null | 1 | 0 | 0 | 1 | Credit Card | 1 | 47,140 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 0 | 49 | 2,398.4 | 0 | 81.83 | 0 | 2,480.23 | 0 | 1 | 92102 |
51 | 22 | 17.7 | 0 | null | null | 25 | Avalon | 3,545 | Month-to-Month | United States | 6994-KERXL | Stayed | 0 | 0 | Male | 1 | DSL | 33.391181, -118.421305 | 33.391181 | -118.421305 | 0 | 55.9 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 3,699 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 4 | 238.5 | 0 | 70.8 | 0 | 309.3 | 0 | 1 | 90704 |
61 | 13 | 0 | 1 | Attitude | Attitude of support person | 83 | San Dimas | 2,987 | Month-to-Month | United States | 7384-GHBPI | Churned | 0 | 0 | Male | 1 | Cable | 34.102119, -117.815532 | 34.102119 | -117.815532 | 1 | 35.15 | 0 | 0 | 1 | Offer E | 0 | 0 | 1 | 1 | Bank Withdrawal | 0 | 33,878 | 0 | Q3 | 1 | 2 | 0 | California | 1 | 1 | 0 | 3 | 99.75 | 0 | 0 | 0 | 99.75 | 0 | 1 | 91773 |
74 | 15 | 34.12 | 0 | null | null | 69 | Greenville | 5,391 | One Year | United States | 0481-SUMCB | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 40.160386, -120.835428 | 40.160386 | -120.835428 | 0 | 102.15 | 1 | 0 | 0 | Offer B | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 2,064 | 0 | Q3 | 0 | 4 | 1 | California | 1 | 0 | 1 | 45 | 4,735.35 | 0 | 1,535.4 | 0 | 6,270.75 | 0 | 1 | 95947 |
24 | 59 | 25.1 | 0 | null | null | 53 | Upland | 4,096 | Month-to-Month | United States | 7952-OBOYL | Joined | 0 | 1 | Male | 1 | Fiber Optic | 34.105493, -117.660934 | 34.105493 | -117.660934 | 0 | 89.85 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 48,827 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 1 | 1 | 3 | 244.45 | 0 | 75.3 | 0 | 319.75 | 1 | 1 | 91786 |
22 | 47 | 13.25 | 0 | null | null | 51 | Garberville | 6,087 | Two Year | United States | 1163-VIPRI | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 40.057784, -123.679461 | 40.057784 | -123.679461 | 1 | 109.3 | 1 | 2 | 4 | Offer B | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 2,423 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 65 | 7,337.55 | 0 | 861.25 | 0 | 8,198.8 | 1 | 1 | 95542 |
33 | 0 | 13.36 | 0 | null | null | 50 | Los Angeles | 2,305 | Month-to-Month | United States | 7407-SUJIZ | Stayed | 0 | 0 | Male | 0 | null | 33.92128, -118.274186 | 33.92128 | -118.274186 | 0 | 20.6 | 0 | 0 | 0 | Offer C | 0 | 0 | 0 | 0 | Credit Card | 1 | 24,511 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 25 | 541.5 | 0 | 334 | 0 | 875.5 | 0 | 0 | 90061 |
46 | 56 | 12.56 | 0 | null | null | 80 | Inglewood | 5,964 | One Year | United States | 6693-DJWTY | Stayed | 1 | 0 | Female | 1 | DSL | 33.936827, -118.359824 | 33.936827 | -118.359824 | 0 | 55.6 | 0 | 3 | 0 | null | 1 | 1 | 0 | 0 | Credit Card | 1 | 28,680 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 35 | 2,016.45 | 0 | 439.6 | 0 | 2,456.05 | 0 | 1 | 90304 |
39 | 0 | 6.61 | 0 | null | null | 25 | Solana Beach | 3,972 | One Year | United States | 5924-SNGKP | Stayed | 0 | 0 | Female | 0 | null | 33.001813, -117.263628 | 33.001813 | -117.263628 | 0 | 20.25 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 12,173 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 41 | 865 | 0 | 271.01 | 46.78 | 1,089.23 | 0 | 0 | 92075 |
28 | 51 | 18.05 | 0 | null | null | 33 | Simi Valley | 2,781 | Month-to-Month | United States | 5016-IBERQ | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 34.296813, -118.685703 | 34.296813 | -118.685703 | 1 | 84.25 | 1 | 0 | 1 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 49,027 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 23 | 1,968.1 | 0 | 415.15 | 8.3 | 2,374.95 | 1 | 1 | 93063 |
80 | 29 | 29.66 | 0 | null | null | 27 | Morongo Valley | 5,393 | Month-to-Month | United States | 0666-UXTJO | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 34.097863, -116.594561 | 34.097863 | -116.594561 | 1 | 85.2 | 0 | 0 | 4 | Offer C | 0 | 0 | 1 | 1 | Credit Card | 1 | 3,499 | 0 | Q3 | 1 | 5 | 1 | California | 0 | 0 | 1 | 34 | 2,874.45 | 0 | 1,008.44 | 0 | 3,882.89 | 0 | 1 | 92256 |
19 | 30 | 1.28 | 0 | null | null | 59 | Stockton | 5,558 | Month-to-Month | United States | 2446-ZKVAF | Stayed | 0 | 0 | Male | 1 | DSL | 38.002125, -121.324979 | 38.002125 | -121.324979 | 1 | 56.8 | 1 | 0 | 5 | null | 1 | 0 | 0 | 1 | Credit Card | 1 | 49,965 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 18 | 1,074.65 | 0 | 23.04 | 0 | 1,097.69 | 1 | 1 | 95207 |
25 | 48 | 6.03 | 1 | Competitor | Competitor offered higher download speeds | 68 | San Ysidro | 2,189 | Month-to-Month | United States | 5899-MQZZL | Churned | 0 | 0 | Female | 1 | Fiber Optic | 32.555828, -117.040073 | 32.555828 | -117.040073 | 0 | 75 | 1 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Mailed Check | 1 | 28,488 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 1 | 0 | 13 | 999.45 | 0 | 78.39 | 0 | 1,077.84 | 1 | 1 | 92173 |
33 | 0 | 34.57 | 0 | null | null | 40 | Fiddletown | 4,079 | Month-to-Month | United States | 1796-JANOW | Joined | 0 | 0 | Female | 0 | null | 38.513484, -120.704613 | 38.513484 | -120.704613 | 0 | 19.95 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 850 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 2 | 38.15 | 0 | 69.14 | 0 | 107.29 | 0 | 0 | 95629 |
54 | 9 | 42.95 | 0 | null | null | 57 | Calistoga | 4,427 | Month-to-Month | United States | 0082-LDZUE | Joined | 0 | 0 | Male | 1 | DSL | 38.629618, -122.593216 | 38.629618 | -122.593216 | 0 | 44.3 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Credit Card | 1 | 7,384 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 44.3 | 0 | 42.95 | 0 | 87.25 | 0 | 1 | 94515 |
44 | 17 | 25.04 | 0 | null | null | 56 | Covina | 2,584 | Month-to-Month | United States | 0734-OXWBT | Joined | 1 | 0 | Male | 1 | Cable | 34.097345, -117.906736 | 34.097345 | -117.906736 | 0 | 70.7 | 0 | 1 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 33,817 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 3 | 225.65 | 0 | 75.12 | 0 | 300.77 | 0 | 1 | 91722 |
31 | 21 | 1.49 | 1 | Competitor | Competitor had better devices | 92 | Newport Beach | 5,974 | Month-to-Month | United States | 5301-GAUUY | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.601309, -117.902304 | 33.601309 | -117.902304 | 0 | 80.35 | 1 | 0 | 0 | Offer C | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 4,242 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 32 | 2,596.15 | 0 | 47.68 | 0 | 2,643.83 | 0 | 1 | 92661 |
30 | 0 | 28.55 | 0 | null | null | 26 | New Cuyama | 2,951 | Month-to-Month | United States | 3097-PYWXL | Stayed | 1 | 0 | Female | 0 | null | 34.956577, -119.750142 | 34.956577 | -119.750142 | 1 | 19.95 | 0 | 2 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 798 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 4 | 82.9 | 0 | 114.2 | 0 | 197.1 | 0 | 0 | 93254 |
21 | 73 | 11.01 | 0 | null | null | 78 | Pine Valley | 3,648 | Month-to-Month | United States | 5846-QFDFI | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 32.800671, -116.483363 | 32.800671 | -116.483363 | 1 | 88.6 | 1 | 1 | 6 | Offer C | 1 | 0 | 0 | 1 | Credit Card | 1 | 1,604 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 1 | 0 | 33 | 2,888.7 | 0 | 363.33 | 0 | 3,252.03 | 1 | 1 | 91962 |
26 | 46 | 34.49 | 1 | Attitude | Attitude of service provider | 87 | San Dimas | 4,109 | Month-to-Month | United States | 4548-SDBKE | Churned | 0 | 0 | Female | 1 | Fiber Optic | 34.102119, -117.815532 | 34.102119 | -117.815532 | 0 | 85.2 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 33,878 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 1 | 1 | 5 | 474.8 | 0 | 172.45 | 0 | 647.25 | 1 | 1 | 91773 |
51 | 21 | 1.69 | 0 | null | null | 53 | Pacoima | 4,400 | Month-to-Month | United States | 8544-GOQSH | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 34.255442, -118.421314 | 34.255442 | -118.421314 | 0 | 80.05 | 0 | 0 | 0 | Offer D | 1 | 0 | 1 | 0 | Credit Card | 1 | 97,318 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 14 | 1,112.3 | 0 | 23.66 | 0 | 1,135.96 | 0 | 1 | 91331 |
42 | 0 | 3.23 | 0 | null | null | 52 | Portola Valley | 5,368 | Month-to-Month | United States | 4661-NJEUX | Joined | 0 | 0 | Male | 0 | null | 37.369709, -122.215844 | 37.369709 | -122.215844 | 0 | 20.05 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 6,601 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 20.05 | 0 | 3.23 | 0 | 23.28 | 0 | 0 | 94028 |
60 | 14 | 30.42 | 0 | null | null | 69 | Herald | 3,192 | Month-to-Month | United States | 9360-OMDZZ | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 38.313447, -121.123886 | 38.313447 | -121.123886 | 0 | 94.1 | 1 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,745 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 24 | 2,322.85 | 110 | 730.08 | 0 | 3,162.93 | 0 | 0 | 95638 |
68 | 0 | 23.94 | 0 | null | null | 28 | Ripon | 5,548 | Two Year | United States | 3719-TDVQB | Stayed | 0 | 0 | Female | 0 | null | 37.750778, -121.13238 | 37.750778 | -121.13238 | 1 | 18.95 | 0 | 0 | 3 | null | 0 | 0 | 1 | 1 | Mailed Check | 1 | 12,646 | 0 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 0 | 54 | 1,031.1 | 0 | 1,292.76 | 0 | 2,323.86 | 0 | 0 | 95366 |
27 | 0 | 47.65 | 0 | null | null | 58 | Rancho Cucamonga | 2,176 | Two Year | United States | 5171-EPLKN | Stayed | 0 | 0 | Male | 0 | null | 34.133809, -117.523724 | 34.133809 | -117.523724 | 0 | 19.85 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 12,937 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 27 | 470 | 0 | 1,286.55 | 0 | 1,756.55 | 1 | 0 | 91739 |
38 | 0 | 30.01 | 0 | null | null | 46 | Round Mountain | 5,518 | One Year | United States | 0661-KQHNK | Stayed | 1 | 0 | Female | 0 | null | 40.923558, -122.059933 | 40.923558 | -122.059933 | 1 | 19 | 0 | 3 | 0 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 459 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 6 | 105.5 | 0 | 180.06 | 0 | 285.56 | 0 | 0 | 96084 |
74 | 4 | 39.36 | 1 | Competitor | Competitor made better offer | 96 | Cutler | 5,362 | Month-to-Month | United States | 1254-IZEYF | Churned | 0 | 0 | Female | 1 | Fiber Optic | 36.497895, -119.285484 | 36.497895 | -119.285484 | 0 | 99.95 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 5,519 | 0 | Q3 | 0 | 3 | 1 | California | 1 | 0 | 1 | 31 | 3,186.65 | 0 | 1,220.16 | 0 | 4,406.81 | 0 | 1 | 93615 |
54 | 29 | 35.35 | 0 | null | null | 46 | Gerber | 4,559 | One Year | United States | 6848-YLDFR | Stayed | 1 | 0 | Male | 1 | DSL | 40.03194, -122.176023 | 40.03194 | -122.176023 | 1 | 75.2 | 0 | 2 | 9 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 3,357 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 58 | 4,300.8 | 0 | 2,050.3 | 0 | 6,351.1 | 0 | 1 | 96035 |
63 | 9 | 25.49 | 1 | Competitor | Competitor had better devices | 81 | Palmdale | 3,478 | Month-to-Month | United States | 0322-CHQRU | Churned | 0 | 0 | Male | 1 | DSL | 34.598221, -117.79593 | 34.598221 | -117.79593 | 0 | 45.35 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 6,787 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 2 | 89.5 | 0 | 50.98 | 0 | 140.48 | 0 | 1 | 93591 |
31 | 0 | 17.81 | 0 | null | null | 46 | Riverside | 2,968 | Month-to-Month | United States | 6579-JPICP | Joined | 0 | 0 | Male | 0 | null | 33.920907, -117.489426 | 33.920907 | -117.489426 | 0 | 20.4 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Mailed Check | 1 | 38,446 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 20.4 | 0 | 17.81 | 0 | 38.21 | 0 | 0 | 92505 |
57 | 21 | 13.54 | 0 | null | null | 68 | Richmond | 3,307 | Month-to-Month | United States | 4468-YDOVK | Stayed | 1 | 0 | Male | 1 | DSL | 37.941456, -122.320968 | 37.941456 | -122.320968 | 0 | 48.65 | 0 | 2 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 13,984 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 5 | 235.2 | 0 | 67.7 | 0 | 302.9 | 0 | 1 | 94805 |
48 | 4 | 15.6 | 1 | Dissatisfaction | Network reliability | 76 | Strathmore | 2,291 | Month-to-Month | United States | 7625-XCQRH | Churned | 0 | 0 | Female | 1 | Fiber Optic | 36.141319, -119.129075 | 36.141319 | -119.129075 | 0 | 76.5 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 5,689 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 11 | 837.95 | 0 | 171.6 | 0 | 1,009.55 | 0 | 1 | 93267 |
69 | 24 | 11.35 | 0 | null | null | 55 | Redway | 5,247 | One Year | United States | 9470-YFUYI | Stayed | 0 | 0 | Male | 1 | DSL | 40.142256, -123.852927 | 40.142256 | -123.852927 | 1 | 71 | 0 | 0 | 10 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 1,851 | 1 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 1 | 71 | 5,012.1 | 0 | 805.85 | 0 | 5,817.95 | 0 | 1 | 95560 |
51 | 30 | 24.53 | 0 | null | null | 39 | Maywood | 5,255 | One Year | United States | 4808-YNLEU | Stayed | 0 | 0 | Female | 1 | DSL | 33.988572, -118.186565 | 33.988572 | -118.186565 | 1 | 62.15 | 0 | 0 | 1 | Offer C | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 28,094 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 35 | 2,215.45 | 0 | 858.55 | 0 | 3,074 | 0 | 1 | 90270 |
56 | 53 | 0 | 0 | null | null | 40 | Olancha | 3,824 | Month-to-Month | United States | 3694-DELSO | Stayed | 1 | 0 | Male | 1 | DSL | 36.296851, -117.865469 | 36.296851 | -117.865469 | 1 | 38.55 | 0 | 3 | 3 | null | 0 | 1 | 0 | 1 | Credit Card | 0 | 318 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 4 | 156.1 | 0 | 0 | 0 | 156.1 | 0 | 1 | 93549 |
39 | 30 | 21.58 | 1 | Competitor | Competitor made better offer | 70 | San Diego | 2,044 | Month-to-Month | United States | 1024-VRZHF | Churned | 0 | 0 | Male | 1 | Fiber Optic | 32.825086, -117.199424 | 32.825086 | -117.199424 | 1 | 74.95 | 1 | 0 | 1 | Offer D | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 51,213 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 11 | 825.7 | 0 | 237.38 | 0 | 1,063.08 | 0 | 1 | 92117 |
22 | 0 | 26.37 | 0 | null | null | 27 | Los Angeles | 2,716 | Month-to-Month | United States | 4232-JGKIY | Joined | 0 | 0 | Male | 0 | null | 34.00709, -118.258681 | 34.00709 | -118.258681 | 0 | 19.2 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 101,215 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 1 | 19.2 | 0 | 26.37 | 0 | 45.57 | 1 | 0 | 90011 |
21 | 51 | 37.83 | 1 | Dissatisfaction | Network reliability | 80 | Orinda | 2,627 | Month-to-Month | United States | 6877-TJMBR | Churned | 0 | 0 | Male | 1 | Fiber Optic | 37.873916, -122.20522 | 37.873916 | -122.20522 | 1 | 84.8 | 0 | 0 | 1 | Offer E | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 17,964 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 1 | 84.8 | 0 | 37.83 | 0 | 122.63 | 1 | 1 | 94563 |
55 | 18 | 1.39 | 0 | null | null | 54 | Escondido | 3,835 | One Year | United States | 1183-CANVH | Stayed | 0 | 0 | Female | 1 | DSL | 33.141265, -116.967221 | 33.141265 | -116.967221 | 1 | 60 | 0 | 0 | 5 | Offer D | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 48,690 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 23 | 1,347.15 | 0 | 31.97 | 0 | 1,379.12 | 0 | 1 | 92027 |
31 | 21 | 29.4 | 0 | null | null | 33 | Hemet | 4,640 | One Year | United States | 1784-EZDKJ | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 33.644585, -116.871544 | 33.644585 | -116.871544 | 1 | 106.8 | 1 | 0 | 3 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 39,264 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 51 | 5,498.8 | 140 | 1,499.4 | 0 | 7,138.2 | 0 | 0 | 92544 |
33 | 18 | 46.23 | 0 | null | null | 55 | Nipomo | 6,030 | Two Year | United States | 8309-PPCED | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 35.050345, -120.489599 | 35.050345 | -120.489599 | 1 | 110.45 | 1 | 0 | 1 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 15,405 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 7,982.5 | 0 | 3,328.56 | 0 | 11,311.06 | 0 | 1 | 93444 |
21 | 0 | 4.17 | 0 | null | null | 36 | Stanford | 5,584 | Month-to-Month | United States | 1051-EQPZR | Stayed | 1 | 0 | Female | 0 | null | 37.424342, -122.165641 | 37.424342 | -122.165641 | 1 | 19.6 | 0 | 2 | 1 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 13,386 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 44 | 780.25 | 0 | 183.48 | 0 | 963.73 | 1 | 0 | 94305 |
31 | 21 | 21.38 | 0 | null | null | 39 | Rohnert Park | 5,806 | One Year | United States | 0810-DHDBD | Stayed | 0 | 1 | Female | 1 | Cable | 38.34719, -122.697822 | 38.34719 | -122.697822 | 0 | 74 | 1 | 0 | 0 | null | 0 | 1 | 0 | 0 | Credit Card | 1 | 42,544 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 52 | 3,877.65 | 0 | 1,111.76 | 0 | 4,989.41 | 0 | 1 | 94928 |
48 | 3 | 33.23 | 0 | null | null | 43 | Los Angeles | 5,141 | Two Year | United States | 3655-SNQYZ | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.052842, -118.264495 | 34.052842 | -118.264495 | 1 | 113.25 | 1 | 0 | 7 | Offer A | 1 | 1 | 0 | 1 | Credit Card | 1 | 20,692 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 69 | 7,895.15 | 0 | 2,292.87 | 0 | 10,188.02 | 0 | 1 | 90017 |
78 | 5 | 32.54 | 0 | null | null | 32 | Moreno Valley | 2,574 | One Year | United States | 4332-MUOEZ | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 33.923149, -117.244933 | 33.923149 | -117.244933 | 1 | 94.3 | 0 | 0 | 1 | null | 0 | 1 | 0 | 1 | Credit Card | 1 | 61,205 | 1 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 0 | 20 | 1,818.3 | 0 | 650.8 | 0 | 2,469.1 | 0 | 1 | 92553 |
71 | 25 | 2.08 | 1 | Dissatisfaction | Service dissatisfaction | 94 | Thousand Oaks | 5,365 | Month-to-Month | United States | 5389-FFVKB | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.214054, -118.88109 | 34.214054 | -118.88109 | 1 | 80.3 | 0 | 0 | 1 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 42,526 | 0 | Q3 | 1 | 1 | 1 | California | 1 | 1 | 0 | 32 | 2,483.05 | 0 | 66.56 | 0 | 2,549.61 | 0 | 1 | 91360 |
54 | 12 | 26.81 | 1 | Competitor | Competitor made better offer | 91 | San Diego | 4,535 | Month-to-Month | United States | 7133-VBDCG | Churned | 0 | 0 | Female | 1 | Fiber Optic | 32.961064, -117.134917 | 32.961064 | -117.134917 | 0 | 79.85 | 0 | 0 | 0 | Offer C | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 47,224 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 25 | 2,015.35 | 0 | 670.25 | 0 | 2,685.6 | 0 | 1 | 92129 |
19 | 41 | 49.81 | 1 | Other | Don't know | 76 | Sun Valley | 2,667 | Month-to-Month | United States | 7841-TZDMQ | Churned | 0 | 0 | Male | 1 | DSL | 34.231053, -118.338307 | 34.231053 | -118.338307 | 0 | 46 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 46,639 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 1 | 0 | 2 | 84.5 | 0 | 99.62 | 0 | 184.12 | 1 | 1 | 91352 |
24 | 52 | 31.34 | 1 | Competitor | Competitor made better offer | 80 | Temecula | 3,555 | Month-to-Month | United States | 5960-WPXQM | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.507255, -117.029473 | 33.507255 | -117.029473 | 0 | 79.05 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 46,171 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 1 | 1 | 1 | 79.05 | 0 | 31.34 | 0 | 110.39 | 1 | 1 | 92592 |
53 | 26 | 2.95 | 0 | null | null | 33 | Fremont | 4,311 | Two Year | United States | 1227-UDMZR | Stayed | 0 | 1 | Female | 1 | Cable | 37.572273, -121.964583 | 37.572273 | -121.964583 | 1 | 91.15 | 1 | 0 | 4 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 66,543 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 6,637.9 | 0 | 212.4 | 0 | 6,850.3 | 0 | 1 | 94536 |
45 | 0 | 24.03 | 0 | null | null | 64 | West Hills | 4,937 | Two Year | United States | 3970-XGJDU | Stayed | 0 | 0 | Female | 0 | null | 34.199787, -118.68493 | 34.199787 | -118.68493 | 0 | 19.2 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 23,637 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 62 | 1,123.65 | 0 | 1,489.86 | 0 | 2,613.51 | 0 | 0 | 91307 |
37 | 0 | 12.58 | 0 | null | null | 22 | Larkspur | 5,613 | Two Year | United States | 4231-LZUYM | Stayed | 0 | 0 | Female | 0 | null | 37.937082, -122.532369 | 37.937082 | -122.532369 | 1 | 25.65 | 1 | 0 | 4 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 6,773 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 72 | 1,887 | 0 | 905.76 | 0 | 2,792.76 | 0 | 0 | 94939 |
30 | 51 | 24.83 | 0 | null | null | 78 | Grand Terrace | 4,945 | Month-to-Month | United States | 5886-VLQVU | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.029175, -117.307211 | 34.029175 | -117.307211 | 1 | 89.85 | 1 | 0 | 0 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 11,024 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 35 | 3,161.2 | 20 | 869.05 | 0 | 4,050.25 | 0 | 0 | 92313 |
22 | 71 | 30.09 | 0 | null | null | 67 | Samoa | 4,891 | Month-to-Month | United States | 3733-LSYCE | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 40.809636, -124.189977 | 40.809636 | -124.189977 | 1 | 75.35 | 0 | 0 | 6 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 395 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 15 | 1,114.55 | 0 | 451.35 | 0 | 1,565.9 | 1 | 1 | 95564 |
37 | 9 | 28.25 | 1 | Competitor | Competitor made better offer | 68 | Colfax | 2,928 | Month-to-Month | United States | 7767-UXAGJ | Churned | 0 | 0 | Male | 1 | Cable | 39.084645, -120.894014 | 39.084645 | -120.894014 | 0 | 50.45 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 8,525 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 50.45 | 0 | 28.25 | 0 | 78.7 | 0 | 1 | 95713 |
44 | 19 | 0 | 0 | null | null | 27 | La Honda | 4,369 | Month-to-Month | United States | 6917-IAYHD | Joined | 1 | 0 | Male | 1 | Cable | 37.285677, -122.224165 | 37.285677 | -122.224165 | 0 | 33.6 | 0 | 1 | 0 | Offer E | 1 | 0 | 0 | 0 | Credit Card | 0 | 1,622 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 33.6 | 50 | 0 | 0 | 83.6 | 0 | 0 | 94020 |
69 | 30 | 19.92 | 0 | null | null | 75 | Los Angeles | 3,415 | Two Year | United States | 3280-MRDOF | Stayed | 0 | 1 | Male | 1 | DSL | 34.057496, -118.413959 | 34.057496 | -118.413959 | 0 | 69.1 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 2,527 | 1 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 1 | 30 | 2,093.9 | 0 | 597.6 | 21.08 | 2,670.42 | 0 | 1 | 90067 |
34 | 15 | 41.77 | 1 | Competitor | Competitor made better offer | 90 | San Diego | 4,424 | Month-to-Month | United States | 6457-USBER | Churned | 0 | 0 | Male | 1 | Fiber Optic | 32.898613, -117.202937 | 32.898613 | -117.202937 | 0 | 80.8 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 4,258 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 1 | 80.8 | 0 | 41.77 | 0 | 122.57 | 0 | 1 | 92121 |
50 | 4 | 34.01 | 0 | null | null | 45 | Carlotta | 5,428 | One Year | United States | 9357-UJRUN | Stayed | 0 | 0 | Male | 1 | Cable | 40.497283, -123.93037 | 40.497283 | -123.93037 | 1 | 58.35 | 1 | 0 | 5 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 1,072 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 24 | 1,346.9 | 0 | 816.24 | 0 | 2,163.14 | 0 | 1 | 95528 |
47 | 21 | 49.31 | 1 | Competitor | Competitor made better offer | 81 | Fullerton | 4,508 | Month-to-Month | United States | 9572-MTILT | Churned | 0 | 1 | Male | 1 | Fiber Optic | 33.877639, -117.961212 | 33.877639 | -117.961212 | 1 | 106.75 | 1 | 0 | 7 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 46,105 | 1 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 1 | 59 | 6,252.9 | 40 | 2,909.29 | 0 | 9,202.19 | 0 | 0 | 92833 |
76 | 26 | 21.89 | 1 | Competitor | Competitor made better offer | 91 | San Diego | 2,819 | Month-to-Month | United States | 7450-NWRTR | Churned | 0 | 1 | Male | 1 | Fiber Optic | 32.886925, -117.152162 | 32.886925 | -117.152162 | 0 | 99.45 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 74,232 | 0 | Q3 | 0 | 3 | 1 | California | 1 | 0 | 1 | 12 | 1,200.15 | 0 | 262.68 | 0 | 1,462.83 | 0 | 1 | 92126 |
40 | 11 | 27.53 | 0 | null | null | 66 | Sacramento | 3,013 | Month-to-Month | United States | 4283-IVYCI | Stayed | 0 | 0 | Male | 1 | Cable | 38.445939, -121.496855 | 38.445939 | -121.496855 | 0 | 64.95 | 0 | 0 | 0 | Offer E | 0 | 1 | 0 | 0 | Credit Card | 1 | 9,063 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 9 | 547.8 | 0 | 247.77 | 0 | 795.57 | 0 | 1 | 95832 |
24 | 69 | 35.77 | 1 | Dissatisfaction | Product dissatisfaction | 85 | Vernalis | 2,734 | Month-to-Month | United States | 2867-UIMSS | Churned | 0 | 0 | Male | 1 | Fiber Optic | 37.609095, -121.263381 | 37.609095 | -121.263381 | 0 | 80.5 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 274 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 0 | 1 | 80.5 | 0 | 35.77 | 0 | 116.27 | 1 | 1 | 95385 |
54 | 26 | 31.96 | 0 | null | null | 48 | Anza | 6,099 | Month-to-Month | United States | 7803-XOCCZ | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 33.527605, -116.666551 | 33.527605 | -116.666551 | 1 | 84.05 | 0 | 2 | 1 | Offer B | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 3,745 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 52 | 4,326.8 | 0 | 1,661.92 | 0 | 5,988.72 | 0 | 1 | 92539 |
23 | 51 | 0 | 1 | Competitor | Competitor made better offer | 70 | San Diego | 5,482 | Month-to-Month | United States | 7615-ESMYF | Churned | 0 | 0 | Female | 1 | Cable | 32.825086, -117.199424 | 32.825086 | -117.199424 | 1 | 44.6 | 0 | 0 | 1 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 0 | 51,213 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 2 | 97.1 | 0 | 0 | 0 | 97.1 | 1 | 1 | 92117 |
23 | 59 | 44.06 | 0 | null | null | 35 | Loma Linda | 4,208 | Month-to-Month | United States | 6614-VBEGU | Stayed | 0 | 0 | Female | 1 | DSL | 34.049315, -117.255974 | 34.049315 | -117.255974 | 1 | 69.45 | 0 | 0 | 8 | Offer C | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 18,068 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 24 | 1,614.05 | 0 | 1,057.44 | 0 | 2,671.49 | 1 | 1 | 92354 |
21 | 59 | 27.1 | 0 | null | null | 30 | Twain Harte | 4,403 | Two Year | United States | 4718-WXBGI | Stayed | 1 | 1 | Male | 1 | Cable | 38.107441, -120.230625 | 38.107441 | -120.230625 | 1 | 91.95 | 1 | 1 | 1 | Offer A | 1 | 1 | 1 | 1 | Credit Card | 1 | 4,848 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 6,614.9 | 0 | 1,951.2 | 0 | 8,566.1 | 1 | 1 | 95383 |
75 | 9 | 16.72 | 0 | null | null | 25 | Redwood Valley | 5,856 | Two Year | United States | 3108-PCCGG | Stayed | 0 | 1 | Male | 1 | Cable | 39.298065, -123.25211 | 39.298065 | -123.25211 | 1 | 84.45 | 1 | 0 | 3 | Offer A | 1 | 1 | 0 | 1 | Credit Card | 1 | 5,995 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 1 | 72 | 5,899.85 | 0 | 1,203.84 | 0 | 7,103.69 | 0 | 1 | 95470 |
48 | 13 | 9.95 | 1 | Price | Price too high | 72 | Twentynine Palms | 3,260 | Month-to-Month | United States | 9057-SIHCH | Churned | 0 | 0 | Female | 1 | Fiber Optic | 34.457829, -116.139589 | 34.457829 | -116.139589 | 0 | 96.6 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 14,104 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 3 | 291.9 | 0 | 29.85 | 0 | 321.75 | 0 | 1 | 92278 |
59 | 0 | 16.4 | 0 | null | null | 25 | San Anselmo | 5,417 | Month-to-Month | United States | 3752-CQSJI | Stayed | 1 | 0 | Female | 0 | null | 37.99272, -122.575026 | 37.99272 | -122.575026 | 1 | 20.45 | 0 | 1 | 1 | Offer D | 0 | 0 | 1 | 1 | Credit Card | 1 | 16,849 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 13 | 254.5 | 0 | 213.2 | 0 | 467.7 | 0 | 0 | 94960 |
60 | 0 | 34.04 | 0 | null | null | 35 | Los Angeles | 4,617 | Two Year | United States | 0354-VXMJC | Stayed | 1 | 0 | Male | 0 | null | 34.030578, -118.399613 | 34.030578 | -118.399613 | 1 | 19.6 | 0 | 3 | 10 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 58,218 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 23 | 426.65 | 0 | 782.92 | 0 | 1,209.57 | 0 | 0 | 90034 |
59 | 58 | 4.67 | 0 | null | null | 37 | Brooks | 4,479 | Month-to-Month | United States | 9800-ONTFE | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 38.809804, -122.241383 | 38.809804 | -122.241383 | 1 | 75.8 | 1 | 3 | 3 | Offer D | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 382 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 22 | 1,615.1 | 0 | 102.74 | 0 | 1,717.84 | 0 | 1 | 95606 |
19 | 59 | 0 | 0 | null | null | 65 | Mount Shasta | 4,034 | Month-to-Month | United States | 3665-JATSN | Stayed | 0 | 0 | Female | 1 | DSL | 41.33832, -122.290756 | 41.33832 | -122.290756 | 0 | 39.7 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 0 | 7,309 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 0 | 19 | 710.05 | 110 | 0 | 0 | 820.05 | 1 | 0 | 96067 |
41 | 21 | 8.6 | 0 | null | null | 55 | Los Angeles | 5,455 | Month-to-Month | United States | 2067-QYTCF | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.061918, -118.277939 | 34.061918 | -118.277939 | 1 | 111.15 | 1 | 0 | 4 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 44,004 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 64 | 6,953.4 | 0 | 550.4 | 0 | 7,503.8 | 0 | 1 | 90057 |
24 | 85 | 36.14 | 1 | Competitor | Competitor offered higher download speeds | 75 | Duarte | 5,651 | One Year | United States | 8563-IIOXK | Churned | 0 | 0 | Male | 1 | DSL | 34.145695, -117.95982 | 34.145695 | -117.95982 | 1 | 49.75 | 0 | 0 | 4 | Offer E | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 27,414 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 1 | 0 | 7 | 331.3 | 0 | 252.98 | 0 | 584.28 | 1 | 1 | 91010 |
62 | 0 | 28.3 | 0 | null | null | 66 | Inglewood | 4,158 | Two Year | United States | 3212-KXOCR | Stayed | 0 | 0 | Male | 0 | null | 33.975332, -118.355252 | 33.975332 | -118.355252 | 0 | 21 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 30,779 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 52 | 1,107.2 | 0 | 1,471.6 | 0 | 2,578.8 | 0 | 0 | 90302 |
39 | 30 | 18.99 | 1 | Attitude | Attitude of service provider | 96 | Douglas City | 5,915 | Month-to-Month | United States | 0637-YLETY | Churned | 0 | 1 | Female | 1 | Fiber Optic | 40.586588, -122.903677 | 40.586588 | -122.903677 | 0 | 95.6 | 1 | 0 | 0 | Offer D | 1 | 0 | 1 | 0 | Credit Card | 1 | 960 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 0 | 16 | 1,555.65 | 0 | 303.84 | 0 | 1,859.49 | 0 | 1 | 96024 |
75 | 28 | 9.67 | 1 | Competitor | Competitor offered more data | 83 | Shingletown | 5,030 | Month-to-Month | United States | 3957-LXOLK | Churned | 0 | 1 | Female | 1 | Fiber Optic | 40.497441, -121.827524 | 40.497441 | -121.827524 | 0 | 106.15 | 1 | 0 | 0 | Offer C | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 4,231 | 0 | Q3 | 0 | 1 | 1 | California | 1 | 0 | 1 | 28 | 3,152.5 | 0 | 270.76 | 0 | 3,423.26 | 0 | 1 | 96088 |
38 | 19 | 37.94 | 0 | null | null | 45 | Porter Ranch | 2,698 | Two Year | United States | 1116-DXXDF | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 34.281911, -118.556218 | 34.281911 | -118.556218 | 0 | 100.45 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 28,067 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 39 | 3,801.7 | 0 | 1,479.66 | 0 | 5,281.36 | 0 | 1 | 91326 |
47 | 19 | 14.48 | 0 | null | null | 71 | Sacramento | 5,846 | One Year | United States | 5795-BKOYE | Stayed | 1 | 1 | Female | 1 | DSL | 38.691607, -121.602284 | 38.691607 | -121.602284 | 1 | 59.1 | 0 | 1 | 5 | Offer A | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 264 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 69 | 4,134.7 | 0 | 999.12 | 0 | 5,133.82 | 0 | 1 | 95837 |
33 | 4 | 14.93 | 0 | null | null | 56 | Terra Bella | 4,667 | Month-to-Month | United States | 1536-HBSWP | Joined | 0 | 0 | Female | 1 | DSL | 35.939068, -119.043666 | 35.939068 | -119.043666 | 0 | 49.9 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 5,868 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 49.9 | 0 | 14.93 | 0 | 64.83 | 0 | 1 | 93270 |
37 | 3 | 10.46 | 0 | null | null | 32 | Tracy | 5,707 | Two Year | United States | 5360-LJCNJ | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.680968, -121.446049 | 37.680968 | -121.446049 | 1 | 105.15 | 1 | 0 | 4 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 69,801 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 71 | 7,555 | 60 | 742.66 | 0 | 8,357.66 | 0 | 0 | 95376 |
25 | 41 | 24.08 | 0 | null | null | 33 | San Andreas | 5,954 | Two Year | United States | 9541-ZPSEA | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 38.196497, -120.61689 | 38.196497 | -120.61689 | 1 | 80.35 | 0 | 3 | 8 | Offer A | 0 | 1 | 0 | 1 | Credit Card | 1 | 3,930 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 68 | 5,375.15 | 0 | 1,637.44 | 0 | 7,012.59 | 1 | 1 | 95249 |
25 | 41 | 40.22 | 1 | Competitor | Competitor had better devices | 83 | Stockton | 2,832 | Month-to-Month | United States | 7209-JCUDS | Churned | 0 | 1 | Male | 1 | Fiber Optic | 38.049457, -121.21653 | 38.049457 | -121.21653 | 0 | 94.9 | 0 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 6,951 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 10 | 1,048.85 | 0 | 402.2 | 0 | 1,451.05 | 1 | 1 | 95212 |
27 | 52 | 42.1 | 0 | null | null | 41 | Banning | 2,654 | One Year | United States | 2150-WLKUW | Stayed | 0 | 0 | Female | 1 | DSL | 33.936298, -116.849577 | 33.936298 | -116.849577 | 1 | 63.9 | 1 | 0 | 4 | Offer B | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 25,859 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 40 | 2,635 | 0 | 1,684 | 0 | 4,319 | 1 | 1 | 92220 |
41 | 18 | 22.23 | 0 | null | null | 39 | Paso Robles | 4,774 | Two Year | United States | 2753-JMMCV | Stayed | 0 | 1 | Male | 1 | DSL | 35.634222, -120.728341 | 35.634222 | -120.728341 | 0 | 74.2 | 1 | 0 | 0 | Offer B | 1 | 0 | 1 | 0 | Credit Card | 1 | 35,586 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 65 | 4,805.65 | 0 | 1,444.95 | 0 | 6,250.6 | 0 | 1 | 93446 |
64 | 13 | 42.29 | 0 | null | null | 52 | North Hills | 3,118 | One Year | United States | 7674-YTAFD | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 34.238802, -118.482296 | 34.238802 | -118.482296 | 0 | 79.95 | 0 | 0 | 0 | Offer C | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 57,017 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 33 | 2,684.85 | 0 | 1,395.57 | 0 | 4,080.42 | 0 | 1 | 91343 |
58 | 11 | 44.97 | 1 | Competitor | Competitor offered higher download speeds | 77 | Modesto | 3,368 | Month-to-Month | United States | 9824-BEMCV | Churned | 0 | 0 | Male | 1 | Fiber Optic | 37.671806, -121.007575 | 37.671806 | -121.007575 | 1 | 69 | 0 | 0 | 1 | Offer D | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 52,872 | 0 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 0 | 17 | 1,149.65 | 0 | 764.49 | 0 | 1,914.14 | 0 | 1 | 95350 |
47 | 22 | 32.41 | 0 | null | null | 68 | San Diego | 3,380 | One Year | United States | 2364-UFROM | Stayed | 0 | 0 | Male | 1 | Cable | 32.808814, -117.134694 | 32.808814 | -117.134694 | 0 | 70.4 | 0 | 0 | 0 | null | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 25,232 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 30 | 2,044.75 | 0 | 972.3 | 0 | 3,017.05 | 0 | 1 | 92123 |
29 | 0 | 4.98 | 0 | null | null | 24 | San Francisco | 4,964 | Month-to-Month | United States | 5345-BMKWB | Stayed | 0 | 0 | Male | 0 | null | 37.760412, -122.484966 | 37.760412 | -122.484966 | 1 | 20.25 | 0 | 0 | 9 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 55,504 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 8 | 158.35 | 0 | 39.84 | 0 | 198.19 | 1 | 0 | 94122 |
26 | 47 | 14.79 | 1 | Competitor | Competitor had better devices | 86 | Santa Monica | 5,034 | Two Year | United States | 3192-NQECA | Churned | 0 | 1 | Male | 1 | Fiber Optic | 34.031529, -118.491156 | 34.031529 | -118.491156 | 1 | 110 | 1 | 0 | 4 | Offer A | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 23,559 | 1 | Q3 | 1 | 2 | 0 | California | 1 | 1 | 1 | 68 | 7,611.85 | 0 | 1,005.72 | 0 | 8,617.57 | 1 | 1 | 90403 |
25 | 0 | 42.96 | 0 | null | null | 21 | Isleton | 4,769 | Month-to-Month | United States | 2081-KJSQF | Joined | 0 | 0 | Male | 0 | null | 38.154823, -121.601358 | 38.154823 | -121.601358 | 0 | 20.25 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 2,010 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 20.25 | 0 | 42.96 | 0 | 63.21 | 1 | 0 | 95641 |
79 | 24 | 4.75 | 0 | null | null | 40 | Milford | 5,469 | Two Year | United States | 2439-LYPMQ | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 40.181279, -120.392967 | 40.181279 | -120.392967 | 1 | 102.6 | 1 | 0 | 7 | Offer C | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 481 | 0 | Q3 | 1 | 4 | 1 | California | 1 | 0 | 1 | 38 | 4,009.2 | 0 | 180.5 | 45.81 | 4,143.89 | 0 | 1 | 96121 |
41 | 18 | 30.66 | 0 | null | null | 31 | Esparto | 4,154 | One Year | United States | 6250-CGGUN | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 38.834469, -122.127193 | 38.834469 | -122.127193 | 0 | 84.4 | 0 | 0 | 0 | Offer B | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 2,756 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 54 | 4,484.05 | 0 | 1,655.64 | 0 | 6,139.69 | 0 | 1 | 95627 |
29 | 0 | 49.02 | 0 | null | null | 80 | Little River | 4,758 | Two Year | United States | 9084-OAYKL | Stayed | 0 | 0 | Male | 0 | null | 39.245911, -123.77214 | 39.245911 | -123.77214 | 0 | 20.8 | 0 | 0 | 0 | Offer B | 0 | 0 | 0 | 0 | Credit Card | 1 | 882 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 58 | 1,212.25 | 0 | 2,843.16 | 0 | 4,055.41 | 1 | 0 | 95456 |
59 | 0 | 41.28 | 0 | null | null | 32 | San Mateo | 4,099 | Month-to-Month | United States | 6124-ACRHJ | Joined | 0 | 0 | Female | 0 | null | 37.538309, -122.305109 | 37.538309 | -122.305109 | 0 | 19.75 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 37,926 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 19.75 | 0 | 41.28 | 0 | 61.03 | 0 | 0 | 94403 |
40 | 2 | 39.35 | 0 | null | null | 49 | Corcoran | 4,408 | Two Year | United States | 5915-ANOEI | Stayed | 0 | 1 | Male | 1 | DSL | 36.04533, -119.532424 | 36.04533 | -119.532424 | 1 | 79.15 | 1 | 0 | 1 | null | 1 | 1 | 0 | 1 | Credit Card | 1 | 23,506 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 70 | 5,536.5 | 0 | 2,754.5 | 0 | 8,291 | 0 | 1 | 93212 |
25 | 59 | 25.45 | 0 | null | null | 23 | Catheys Valley | 5,600 | Two Year | United States | 3726-TBHQT | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 37.394411, -120.127262 | 37.394411 | -120.127262 | 1 | 114 | 1 | 1 | 0 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 986 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 71 | 8,175.9 | 0 | 1,806.95 | 0 | 9,982.85 | 1 | 1 | 95306 |
30 | 0 | 16.7 | 0 | null | null | 25 | Bakersfield | 5,629 | Month-to-Month | United States | 6942-LBFDP | Joined | 0 | 0 | Female | 0 | null | 35.559617, -118.925185 | 35.559617 | -118.925185 | 0 | 20.55 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Mailed Check | 1 | 44,915 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 2 | 33.6 | 0 | 33.4 | 0 | 67 | 0 | 0 | 93308 |
53 | 58 | 48.43 | 0 | null | null | 24 | San Francisco | 2,923 | One Year | United States | 8812-ZRHFP | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 37.802071, -122.411004 | 37.802071 | -122.411004 | 1 | 86.45 | 0 | 3 | 0 | Offer C | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 26,831 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 30 | 2,538.05 | 0 | 1,452.9 | 0 | 3,990.95 | 0 | 1 | 94133 |