Age
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80
| Avg Monthly GB Download
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85
| Avg Monthly Long Distance Charges
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50
| Churn
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1
| Churn Category
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values | Churn Reason
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96
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22
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6.5k
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| Device Protection Plan
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1
| Gender
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| Internet Type
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| Latitude
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42
| Longitude
float64 -124.3
-114.19
| Married
int64 0
1
| Monthly Charge
float64 18.3
119
| Multiple Lines
int64 0
1
| Number of Dependents
int64 0
8
| Number of Referrals
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11
| Offer
stringclasses 5
values | Online Backup
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1
| Paperless Billing
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1
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| Population
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105k
| Premium Tech Support
int64 0
1
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| Streaming Music
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1
| Streaming TV
int64 0
1
| Tenure in Months
int64 1
72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
int64 0
150
| Total Long Distance Charges
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3.56k
| Total Refunds
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49.8
| Total Revenue
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|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
22 | 52 | 41.18 | 0 | null | null | 35 | Aliso Viejo | 4,927 | One Year | United States | 4815-YOSUK | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 33.571259, -117.731917 | 33.571259 | -117.731917 | 1 | 104.9 | 1 | 2 | 9 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 41,237 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 72 | 7,537.5 | 0 | 2,964.96 | 0 | 10,502.46 | 1 | 1 | 92656 |
64 | 7 | 29.53 | 0 | null | null | 78 | Foresthill | 5,150 | Two Year | United States | 4701-LKOZD | Stayed | 0 | 1 | Female | 1 | Cable | 39.031876, -120.811141 | 39.031876 | -120.811141 | 0 | 89.75 | 1 | 0 | 0 | null | 1 | 1 | 0 | 0 | Credit Card | 1 | 5,714 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 70 | 6,367.2 | 110 | 2,067.1 | 0 | 8,544.3 | 0 | 0 | 95631 |
58 | 28 | 14.14 | 1 | Competitor | Competitor made better offer | 67 | Escondido | 3,273 | Month-to-Month | United States | 0220-EBGCE | Churned | 0 | 1 | Male | 1 | Fiber Optic | 33.141265, -116.967221 | 33.141265 | -116.967221 | 0 | 85.85 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 48,690 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 0 | 2 | 167.3 | 0 | 28.28 | 0 | 195.58 | 0 | 1 | 92027 |
29 | 30 | 40.18 | 0 | null | null | 72 | San Diego | 5,682 | Two Year | United States | 8984-EYLLL | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 32.741852, -117.243453 | 32.741852 | -117.243453 | 1 | 105.25 | 1 | 0 | 5 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 27,959 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 64 | 6,823.4 | 0 | 2,571.52 | 23.67 | 9,371.25 | 1 | 1 | 92107 |
20 | 71 | 25.64 | 0 | null | null | 59 | La Mirada | 3,097 | Month-to-Month | United States | 6497-TILVL | Stayed | 1 | 0 | Female | 1 | DSL | 33.902045, -118.008961 | 33.902045 | -118.008961 | 1 | 50.7 | 0 | 2 | 1 | null | 0 | 1 | 0 | 1 | Credit Card | 1 | 47,568 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 7 | 350.35 | 0 | 179.48 | 0 | 529.83 | 1 | 1 | 90638 |
60 | 7 | 0 | 0 | null | null | 55 | Vallejo | 3,929 | Month-to-Month | United States | 2049-BAFNW | Joined | 0 | 1 | Female | 1 | DSL | 38.093701, -122.276589 | 38.093701 | -122.276589 | 0 | 35.9 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 0 | 159 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 35.9 | 0 | 0 | 0 | 35.9 | 0 | 1 | 94592 |
65 | 10 | 12.68 | 1 | Competitor | Competitor had better devices | 89 | Pleasant Grove | 2,268 | Month-to-Month | United States | 5419-CONWX | Churned | 0 | 1 | Female | 1 | Fiber Optic | 38.833554, -121.498102 | 38.833554 | -121.498102 | 0 | 99.8 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 1 | 901 | 0 | Q3 | 0 | 1 | 1 | California | 1 | 1 | 1 | 4 | 442.85 | 0 | 50.72 | 0 | 493.57 | 0 | 1 | 95668 |
57 | 18 | 20.67 | 0 | null | null | 80 | Upland | 5,413 | Month-to-Month | United States | 9552-TGUZV | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.141146, -117.655583 | 34.141146 | -117.655583 | 1 | 75 | 0 | 0 | 8 | Offer E | 0 | 1 | 1 | 1 | Credit Card | 1 | 23,331 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 8 | 658.1 | 0 | 165.36 | 0 | 823.46 | 0 | 1 | 91784 |
59 | 6 | 4.04 | 1 | Other | Don't know | 72 | Guinda | 5,593 | Month-to-Month | United States | 1761-AEZZR | Churned | 0 | 0 | Male | 1 | Fiber Optic | 38.830739, -122.196202 | 38.830739 | -122.196202 | 0 | 79.55 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 228 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 1 | 1 | 79.55 | 0 | 4.04 | 0 | 83.59 | 0 | 1 | 95637 |
46 | 14 | 9.36 | 0 | null | null | 26 | Lakeport | 3,358 | Month-to-Month | United States | 5542-TBBWB | Joined | 0 | 0 | Male | 1 | Fiber Optic | 39.080469, -122.955176 | 39.080469 | -122.955176 | 0 | 69.9 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 11,180 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 1 | 69.9 | 10 | 9.36 | 0 | 89.26 | 0 | 0 | 95453 |
47 | 17 | 16.48 | 0 | null | null | 80 | Torrance | 4,631 | Month-to-Month | United States | 5018-LXQQG | Stayed | 1 | 0 | Female | 1 | DSL | 33.807882, -118.347957 | 33.807882 | -118.347957 | 1 | 66.3 | 0 | 2 | 1 | Offer C | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 34,873 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 30 | 1,923.5 | 0 | 494.4 | 0 | 2,417.9 | 0 | 1 | 90505 |
62 | 18 | 38.78 | 0 | null | null | 43 | Gardena | 5,614 | Month-to-Month | United States | 5590-ZSKRV | Stayed | 1 | 0 | Female | 1 | DSL | 33.90139, -118.315697 | 33.90139 | -118.315697 | 1 | 54.65 | 0 | 1 | 1 | Offer E | 1 | 1 | 0 | 1 | Credit Card | 1 | 26,442 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 8 | 482.25 | 0 | 310.24 | 0 | 792.49 | 0 | 1 | 90249 |
66 | 2 | 3.3 | 1 | Attitude | Attitude of service provider | 81 | Vallejo | 4,448 | Month-to-Month | United States | 6899-PPEEA | Churned | 0 | 0 | Female | 1 | Fiber Optic | 38.104705, -122.247387 | 38.104705 | -122.247387 | 0 | 96.55 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 37,218 | 0 | Q3 | 0 | 2 | 1 | California | 1 | 0 | 1 | 37 | 3,580.3 | 0 | 122.1 | 0 | 3,702.4 | 0 | 1 | 94590 |
50 | 10 | 22.95 | 0 | null | null | 26 | Coalinga | 2,706 | Two Year | United States | 9152-AMKAK | Stayed | 0 | 1 | Male | 1 | Cable | 36.186867, -120.387793 | 36.186867 | -120.387793 | 0 | 80.25 | 0 | 0 | 0 | Offer E | 0 | 1 | 1 | 0 | Credit Card | 1 | 18,036 | 1 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 6 | 493.4 | 0 | 137.7 | 0 | 631.1 | 0 | 1 | 93210 |
28 | 42 | 21.8 | 1 | Other | Don't know | 93 | Carmel Valley | 4,750 | Month-to-Month | United States | 3707-GNWHM | Churned | 0 | 0 | Male | 1 | Fiber Optic | 36.414611, -121.6386 | 36.414611 | -121.6386 | 0 | 74.25 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Mailed Check | 1 | 6,691 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 1 | 74.25 | 0 | 21.8 | 0 | 96.05 | 1 | 1 | 93924 |
27 | 0 | 42.15 | 0 | null | null | 72 | Upland | 3,586 | Month-to-Month | United States | 3247-MHJKM | Joined | 0 | 0 | Male | 0 | null | 34.141146, -117.655583 | 34.141146 | -117.655583 | 0 | 20.2 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Mailed Check | 1 | 23,331 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 20.2 | 0 | 42.15 | 0 | 62.35 | 1 | 0 | 91784 |
54 | 14 | 32.67 | 0 | null | null | 26 | Escondido | 6,409 | One Year | United States | 2371-KFUOG | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 33.081478, -117.033814 | 33.081478 | -117.033814 | 0 | 99.15 | 0 | 0 | 0 | Offer B | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 49,281 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 58 | 5,720.95 | 0 | 1,894.86 | 0 | 7,615.81 | 0 | 1 | 92025 |
27 | 27 | 1.29 | 0 | null | null | 38 | Garden Grove | 4,175 | Two Year | United States | 5989-AXPUC | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.787165, -117.931889 | 33.787165 | -117.931889 | 1 | 118.6 | 1 | 0 | 1 | Offer A | 1 | 1 | 0 | 1 | Credit Card | 1 | 50,641 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 68 | 7,990.05 | 0 | 87.72 | 38.57 | 8,039.2 | 1 | 1 | 92840 |
27 | 42 | 38.79 | 0 | null | null | 67 | Whittier | 6,302 | Two Year | United States | 6719-FGEDO | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.976678, -118.065875 | 33.976678 | -118.065875 | 1 | 97 | 1 | 0 | 1 | Offer A | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 32,148 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 72 | 7,104.2 | 0 | 2,792.88 | 0 | 9,897.08 | 1 | 1 | 90606 |
48 | 0 | 39.59 | 0 | null | null | 33 | Happy Camp | 4,698 | Two Year | United States | 3070-FNFZQ | Stayed | 1 | 0 | Female | 0 | null | 41.831901, -123.487478 | 41.831901 | -123.487478 | 1 | 20.4 | 0 | 1 | 1 | Offer D | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 1,294 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 23 | 478.75 | 0 | 910.57 | 0 | 1,389.32 | 0 | 0 | 96039 |
60 | 30 | 29.23 | 0 | null | null | 57 | Mira Loma | 6,212 | Month-to-Month | United States | 4070-OKWVH | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.999992, -117.535395 | 33.999992 | -117.535395 | 1 | 94.6 | 1 | 0 | 0 | Offer B | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 18,980 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 52 | 5,025.8 | 0 | 1,519.96 | 0 | 6,545.76 | 0 | 1 | 91752 |
51 | 4 | 43.49 | 1 | Competitor | Competitor had better devices | 71 | Jackson | 2,041 | Month-to-Month | United States | 3334-CTHOL | Churned | 0 | 0 | Female | 1 | Cable | 38.336216, -120.76901 | 38.336216 | -120.76901 | 0 | 49.95 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 6,202 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 1 | 49.95 | 0 | 43.49 | 0 | 93.44 | 0 | 1 | 95642 |
53 | 11 | 3.03 | 0 | null | null | 59 | Modesto | 2,624 | Month-to-Month | United States | 1564-HJUVY | Stayed | 0 | 0 | Male | 1 | DSL | 37.639029, -120.964772 | 37.639029 | -120.964772 | 0 | 63.75 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 27,135 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 1 | 4 | 226.2 | 0 | 12.12 | 0 | 238.32 | 0 | 1 | 95354 |
22 | 76 | 35.04 | 1 | Competitor | Competitor offered more data | 94 | Bieber | 5,922 | One Year | United States | 3523-QRQLL | Churned | 0 | 0 | Female | 1 | DSL | 41.083464, -121.107929 | 41.083464 | -121.107929 | 1 | 69.5 | 0 | 0 | 1 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 595 | 0 | Q3 | 1 | 2 | 0 | California | 1 | 1 | 1 | 22 | 1,498.2 | 0 | 770.88 | 49.57 | 2,219.51 | 1 | 1 | 96009 |
43 | 20 | 11.72 | 0 | null | null | 38 | Maywood | 4,958 | One Year | United States | 8646-JCOMS | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.988572, -118.186565 | 33.988572 | -118.186565 | 1 | 90.55 | 1 | 0 | 6 | Offer A | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 28,094 | 1 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 66 | 6,130.95 | 0 | 773.52 | 0 | 6,904.47 | 0 | 1 | 90270 |
19 | 30 | 31.89 | 0 | null | null | 48 | Mount Hamilton | 4,777 | One Year | United States | 2790-XUYMV | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 37.382909, -121.634151 | 37.382909 | -121.634151 | 0 | 85.45 | 1 | 1 | 0 | null | 1 | 1 | 1 | 0 | Credit Card | 1 | 38 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 71 | 6,028.95 | 0 | 2,264.19 | 0 | 8,293.14 | 1 | 1 | 95140 |
53 | 0 | 29.09 | 0 | null | null | 57 | Mad River | 5,573 | Two Year | United States | 1354-YZFNB | Stayed | 1 | 0 | Male | 0 | null | 40.390301, -123.412327 | 40.390301 | -123.412327 | 1 | 19.55 | 0 | 3 | 0 | Offer E | 0 | 0 | 0 | 1 | Credit Card | 1 | 265 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 4 | 68.8 | 0 | 116.36 | 0 | 185.16 | 0 | 0 | 95552 |
74 | 25 | 31.17 | 1 | Competitor | Competitor had better devices | 80 | Cobb | 5,172 | Month-to-Month | United States | 8063-GBATB | Churned | 0 | 0 | Female | 1 | Fiber Optic | 38.838088, -122.73203 | 38.838088 | -122.73203 | 0 | 85.25 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,591 | 0 | Q3 | 0 | 1 | 1 | California | 1 | 1 | 0 | 27 | 2,287.25 | 0 | 841.59 | 0 | 3,128.84 | 0 | 1 | 95426 |
45 | 10 | 3.59 | 0 | null | null | 47 | Colton | 4,063 | Two Year | United States | 6339-RZCBJ | Stayed | 0 | 1 | Male | 1 | DSL | 34.030915, -117.273201 | 34.030915 | -117.273201 | 0 | 78.9 | 0 | 0 | 0 | null | 1 | 0 | 0 | 0 | Credit Card | 1 | 52,202 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 48 | 3,771.5 | 0 | 172.32 | 0 | 3,943.82 | 0 | 1 | 92324 |
35 | 15 | 1.54 | 0 | null | null | 76 | Springville | 4,491 | Month-to-Month | United States | 4981-FLTMF | Stayed | 1 | 0 | Female | 1 | DSL | 36.245926, -118.693138 | 36.245926 | -118.693138 | 1 | 65.2 | 1 | 1 | 3 | null | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 3,546 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 57 | 3,687.85 | 0 | 87.78 | 0 | 3,775.63 | 0 | 1 | 93265 |
58 | 3 | 0 | 0 | null | null | 68 | Berry Creek | 3,910 | One Year | United States | 6281-FKEWS | Stayed | 0 | 1 | Female | 1 | Cable | 39.657228, -121.37778 | 39.657228 | -121.37778 | 0 | 49.05 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 0 | 1,279 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 44 | 2,265 | 0 | 0 | 0 | 2,265 | 0 | 1 | 95916 |
25 | 76 | 28.4 | 0 | null | null | 35 | Sacramento | 4,955 | Two Year | United States | 1043-UXOVO | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 38.490508, -121.284171 | 38.490508 | -121.284171 | 0 | 113.15 | 1 | 0 | 0 | Offer A | 1 | 1 | 1 | 0 | Credit Card | 1 | 592 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 71 | 7,993.3 | 0 | 2,016.4 | 0 | 10,009.7 | 1 | 1 | 95830 |
46 | 0 | 31.78 | 0 | null | null | 76 | San Ardo | 2,303 | Month-to-Month | United States | 6621-YOBKI | Stayed | 0 | 0 | Male | 0 | null | 35.996008, -120.85305 | 35.996008 | -120.85305 | 0 | 20.35 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 670 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 5 | 92.75 | 0 | 158.9 | 0 | 251.65 | 0 | 0 | 93450 |
67 | 22 | 3.62 | 1 | Price | Extra data charges | 71 | Riverbank | 4,074 | Month-to-Month | United States | 6328-ZPBGN | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.734971, -120.954271 | 37.734971 | -120.954271 | 0 | 95.15 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 16,525 | 0 | Q3 | 0 | 2 | 1 | California | 1 | 1 | 1 | 11 | 997.65 | 0 | 39.82 | 0 | 1,037.47 | 0 | 1 | 95367 |
20 | 59 | 10.74 | 0 | null | null | 22 | Loma Linda | 3,186 | Two Year | United States | 9715-SBVSU | Stayed | 1 | 0 | Male | 1 | DSL | 34.049315, -117.255974 | 34.049315 | -117.255974 | 1 | 61.4 | 0 | 1 | 3 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 18,068 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 14 | 815.55 | 20 | 150.36 | 0 | 985.91 | 1 | 0 | 92354 |
30 | 48 | 22.88 | 0 | null | null | 62 | Vernalis | 5,926 | Month-to-Month | United States | 3170-GWYKC | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.609095, -121.263381 | 37.609095 | -121.263381 | 0 | 104.95 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 274 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 60 | 6,236.75 | 0 | 1,372.8 | 0 | 7,609.55 | 0 | 1 | 95385 |
25 | 0 | 5.98 | 0 | null | null | 20 | Modesto | 4,690 | One Year | United States | 7244-KXYZN | Stayed | 0 | 0 | Female | 0 | null | 37.670526, -120.877572 | 37.670526 | -120.877572 | 0 | 20.45 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 13,343 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 24 | 527.35 | 0 | 143.52 | 0 | 670.87 | 1 | 0 | 95357 |
79 | 9 | 36.66 | 0 | null | null | 36 | La Verne | 4,429 | One Year | United States | 7529-ZDFXI | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.144703, -117.770299 | 34.144703 | -117.770299 | 1 | 89.85 | 1 | 0 | 1 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 35,530 | 0 | Q3 | 1 | 5 | 1 | California | 1 | 0 | 0 | 57 | 4,925.35 | 0 | 2,089.62 | 0 | 7,014.97 | 0 | 1 | 91750 |
22 | 59 | 8.38 | 1 | Price | Long distance charges | 71 | Fresno | 4,776 | One Year | United States | 2748-MYRVK | Churned | 0 | 0 | Female | 1 | Fiber Optic | 36.739385, -119.753649 | 36.739385 | -119.753649 | 0 | 99.9 | 1 | 0 | 0 | Offer B | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 47,999 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 63 | 6,137 | 0 | 527.94 | 0 | 6,664.94 | 1 | 1 | 93702 |
59 | 7 | 28.37 | 1 | Competitor | Competitor offered higher download speeds | 78 | Flournoy | 5,774 | Month-to-Month | United States | 1963-SVUCV | Churned | 0 | 0 | Male | 1 | DSL | 39.84784, -122.544556 | 39.84784 | -122.544556 | 0 | 45.3 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 84 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 1 | 45.3 | 30 | 28.37 | 0 | 103.67 | 0 | 0 | 96029 |
34 | 8 | 0 | 1 | Other | Don't know | 86 | Torrance | 3,620 | Month-to-Month | United States | 5673-TIYIB | Churned | 0 | 1 | Male | 1 | DSL | 33.833181, -118.292062 | 33.833181 | -118.292062 | 0 | 40.4 | 0 | 0 | 0 | Offer E | 1 | 0 | 1 | 0 | Credit Card | 0 | 17,058 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 2 | 77.15 | 0 | 0 | 0 | 77.15 | 0 | 1 | 90502 |
20 | 0 | 27.64 | 0 | null | null | 55 | Pasadena | 3,756 | One Year | United States | 1839-UMACK | Stayed | 0 | 0 | Male | 0 | null | 34.139402, -118.128658 | 34.139402 | -118.128658 | 0 | 25.05 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 23,742 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 42 | 949.85 | 0 | 1,160.88 | 0 | 2,110.73 | 1 | 0 | 91106 |
59 | 0 | 36.63 | 1 | Competitor | Competitor made better offer | 92 | San Diego | 3,351 | Month-to-Month | United States | 4800-VHZKI | Churned | 0 | 0 | Female | 0 | null | 32.85723, -117.209782 | 32.85723 | -117.209774 | 0 | 19.9 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Credit Card | 1 | 34,902 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 19.9 | 0 | 36.63 | 0 | 56.53 | 0 | 0 | 92122 |
37 | 27 | 41.57 | 1 | Competitor | Competitor offered higher download speeds | 79 | Randsburg | 4,356 | Month-to-Month | United States | 5842-POCOP | Churned | 0 | 1 | Female | 1 | Cable | 35.405722, -117.773354 | 35.405722 | -117.773354 | 1 | 88.9 | 0 | 0 | 1 | null | 0 | 1 | 1 | 1 | Mailed Check | 1 | 117 | 0 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 0 | 5 | 454.15 | 0 | 207.85 | 0 | 662 | 0 | 1 | 93554 |
55 | 0 | 37.98 | 0 | null | null | 68 | Arcata | 5,613 | Two Year | United States | 0626-QXNGV | Stayed | 0 | 0 | Female | 0 | null | 40.839958, -124.003757 | 40.839958 | -124.003757 | 1 | 24.15 | 1 | 0 | 7 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 19,596 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 72 | 1,776.45 | 0 | 2,734.56 | 0 | 4,511.01 | 0 | 0 | 95521 |
44 | 0 | 17.09 | 0 | null | null | 65 | Cutler | 3,260 | Two Year | United States | 5726-CVNYA | Stayed | 0 | 0 | Female | 0 | null | 36.497895, -119.285484 | 36.497895 | -119.285484 | 1 | 19.85 | 0 | 0 | 8 | Offer E | 0 | 0 | 1 | 1 | Credit Card | 1 | 5,519 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 8 | 146.6 | 0 | 136.72 | 0 | 283.32 | 0 | 0 | 93615 |
40 | 2 | 0 | 0 | null | null | 73 | Woodland | 2,653 | Two Year | United States | 6119-SPUDB | Stayed | 0 | 1 | Male | 1 | DSL | 38.71967, -121.862416 | 38.71967 | -121.862416 | 0 | 38.25 | 0 | 0 | 0 | Offer B | 0 | 1 | 0 | 0 | Credit Card | 0 | 38,547 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 46 | 1,755.35 | 0 | 0 | 0 | 1,755.35 | 0 | 1 | 95695 |
33 | 0 | 22.3 | 0 | null | null | 57 | Glendale | 6,019 | Two Year | United States | 5549-ZGHFB | Stayed | 1 | 0 | Male | 0 | null | 34.13658, -118.245839 | 34.13658 | -118.245839 | 1 | 24.95 | 1 | 1 | 3 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 41,390 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 50 | 1,261.45 | 0 | 1,115 | 0 | 2,376.45 | 0 | 0 | 91205 |
44 | 0 | 36.45 | 0 | null | null | 47 | Ben Lomond | 4,455 | One Year | United States | 4121-AGSIN | Stayed | 0 | 0 | Female | 0 | null | 37.078873, -122.090386 | 37.078873 | -122.090386 | 1 | 24.5 | 1 | 0 | 9 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 6,407 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 58 | 1,497.9 | 0 | 2,114.1 | 9.22 | 3,602.78 | 0 | 0 | 95005 |
23 | 42 | 45.24 | 0 | null | null | 57 | Pioneertown | 5,582 | Two Year | United States | 4686-GEFRM | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 34.201108, -116.593456 | 34.201108 | -116.593456 | 1 | 98.7 | 1 | 0 | 5 | Offer A | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 354 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 70 | 6,858.9 | 0 | 3,166.8 | 0 | 10,025.7 | 1 | 1 | 92268 |
49 | 15 | 48.93 | 1 | Competitor | Competitor had better devices | 77 | Palmdale | 5,264 | Month-to-Month | United States | 0236-HFWSV | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.557711, -118.029441 | 34.557711 | -118.029441 | 0 | 93.35 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 25,370 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 15 | 1,444.65 | 0 | 733.95 | 0 | 2,178.6 | 0 | 1 | 93552 |
64 | 12 | 0 | 0 | null | null | 73 | Esparto | 3,044 | One Year | United States | 5199-FPUSP | Stayed | 1 | 0 | Male | 1 | Cable | 38.834469, -122.127193 | 38.834469 | -122.127193 | 0 | 34.05 | 0 | 2 | 0 | null | 0 | 1 | 0 | 0 | Credit Card | 0 | 2,756 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 33 | 1,113.95 | 0 | 0 | 0 | 1,113.95 | 0 | 1 | 95627 |
46 | 0 | 16.85 | 0 | null | null | 37 | San Jose | 5,461 | Two Year | United States | 2263-SFSQZ | Stayed | 1 | 0 | Male | 0 | null | 37.246064, -121.749494 | 37.246064 | -121.749494 | 1 | 24.95 | 1 | 2 | 7 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 14,792 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 51 | 1,222.25 | 0 | 859.35 | 0 | 2,081.6 | 0 | 0 | 95138 |
76 | 7 | 8.59 | 0 | null | null | 69 | Woodland | 4,073 | Month-to-Month | United States | 2378-VTKDH | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 38.71967, -121.862416 | 38.71967 | -121.862416 | 1 | 104.35 | 1 | 0 | 9 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 38,547 | 0 | Q3 | 1 | 5 | 1 | California | 1 | 0 | 1 | 65 | 6,578.55 | 0 | 558.35 | 0 | 7,136.9 | 0 | 1 | 95695 |
56 | 8 | 12.21 | 0 | null | null | 24 | Sacramento | 4,466 | Month-to-Month | United States | 6890-PFRQX | Stayed | 0 | 1 | Male | 1 | DSL | 38.567594, -121.437507 | 38.567594 | -121.437507 | 0 | 69.5 | 1 | 0 | 0 | null | 0 | 1 | 0 | 0 | Mailed Check | 1 | 15,975 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 18 | 1,199.4 | 0 | 219.78 | 0 | 1,419.18 | 0 | 1 | 95819 |
45 | 15 | 0 | 0 | null | null | 55 | Susanville | 5,112 | One Year | United States | 4999-IEZLT | Stayed | 0 | 0 | Male | 1 | Cable | 40.559177, -120.612113 | 40.559177 | -120.612113 | 0 | 29.45 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 0 | 19,440 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 66 | 1,983.15 | 0 | 0 | 0 | 1,983.15 | 0 | 1 | 96130 |
34 | 0 | 7.33 | 0 | null | null | 24 | Santa Rosa | 2,252 | One Year | United States | 9522-ZSINC | Stayed | 0 | 0 | Male | 0 | null | 38.468893, -122.580539 | 38.468893 | -122.580539 | 0 | 19.95 | 0 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 25,718 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 13 | 253.8 | 0 | 95.29 | 0 | 349.09 | 0 | 0 | 95409 |
20 | 59 | 13.8 | 0 | null | null | 61 | Elk Creek | 5,415 | Month-to-Month | United States | 9529-OFXHY | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 39.53222, -122.594879 | 39.53222 | -122.594879 | 0 | 87.75 | 1 | 0 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 587 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 15 | 1,242.2 | 0 | 207 | 0 | 1,449.2 | 1 | 1 | 95939 |
45 | 28 | 28.04 | 0 | null | null | 63 | Venice | 5,968 | Month-to-Month | United States | 2027-CWDNU | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 33.991782, -118.479229 | 33.991782 | -118.479229 | 1 | 85.6 | 0 | 3 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 31,021 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 18 | 1,601.5 | 0 | 504.72 | 0 | 2,106.22 | 0 | 1 | 90291 |
47 | 25 | 0 | 0 | null | null | 42 | Warner Springs | 2,187 | Two Year | United States | 8106-GWQOK | Stayed | 0 | 0 | Male | 1 | Cable | 33.323705, -116.626907 | 33.323705 | -116.626907 | 1 | 60 | 0 | 0 | 5 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 0 | 1,205 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 38 | 2,193.2 | 0 | 0 | 0 | 2,193.2 | 0 | 1 | 92086 |
48 | 23 | 0 | 0 | null | null | 38 | Temecula | 5,977 | Month-to-Month | United States | 1049-FYSYG | Stayed | 0 | 1 | Female | 1 | DSL | 33.507255, -117.029473 | 33.507255 | -117.029473 | 1 | 35.65 | 0 | 0 | 5 | Offer D | 1 | 0 | 1 | 1 | Credit Card | 0 | 46,171 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 17 | 646.05 | 0 | 0 | 0 | 646.05 | 0 | 1 | 92592 |
61 | 0 | 19.75 | 1 | Competitor | Competitor made better offer | 94 | Lemoore | 4,931 | Two Year | United States | 8515-OCTJS | Churned | 0 | 0 | Female | 0 | null | 36.303666, -119.825657 | 36.303666 | -119.825657 | 0 | 24.75 | 1 | 0 | 0 | Offer C | 0 | 0 | 0 | 0 | Credit Card | 1 | 30,419 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 25 | 692.1 | 0 | 493.75 | 0 | 1,185.85 | 0 | 0 | 93245 |
50 | 24 | 47.05 | 0 | null | null | 53 | Honeydew | 4,617 | Two Year | United States | 9348-ROUAI | Stayed | 1 | 1 | Female | 1 | Cable | 40.342928, -124.063329 | 40.342928 | -124.063329 | 1 | 90.3 | 1 | 2 | 5 | Offer B | 1 | 1 | 0 | 1 | Credit Card | 1 | 82 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 59 | 5,194.05 | 0 | 2,775.95 | 0 | 7,970 | 0 | 1 | 95545 |
26 | 42 | 43.99 | 1 | Competitor | Competitor made better offer | 90 | Novato | 3,937 | Month-to-Month | United States | 6941-PMGEP | Churned | 0 | 0 | Female | 1 | Fiber Optic | 38.135897, -122.563683 | 38.135897 | -122.563683 | 0 | 80 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 16,429 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 5 | 412.5 | 10 | 219.95 | 40 | 602.45 | 1 | 0 | 94945 |
67 | 14 | 38.79 | 0 | null | null | 27 | Lucerne Valley | 5,137 | Month-to-Month | United States | 8490-BXHEO | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.508417, -116.856103 | 34.508417 | -116.856103 | 0 | 80.55 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 1 | 5,256 | 0 | Q3 | 0 | 5 | 1 | California | 0 | 0 | 0 | 18 | 1,411.65 | 0 | 698.22 | 0 | 2,109.87 | 0 | 1 | 92356 |
19 | 58 | 2.43 | 0 | null | null | 25 | Mission Viejo | 5,328 | Two Year | United States | 5846-NEQVZ | Stayed | 0 | 1 | Male | 1 | Cable | 33.611945, -117.665867 | 33.611945 | -117.665867 | 1 | 70.85 | 0 | 0 | 3 | null | 0 | 1 | 1 | 1 | Credit Card | 1 | 46,371 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 71 | 4,973.4 | 0 | 172.53 | 0 | 5,145.93 | 1 | 1 | 92691 |
32 | 57 | 30.06 | 0 | null | null | 45 | Mariposa | 5,144 | Two Year | United States | 7771-CFQRQ | Stayed | 1 | 0 | Female | 1 | DSL | 37.526791, -119.99437 | 37.526791 | -119.99437 | 1 | 63.8 | 0 | 3 | 0 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 10,226 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 47 | 3,007.25 | 80 | 1,412.82 | 0 | 4,500.07 | 0 | 0 | 95338 |
25 | 58 | 48.48 | 1 | Dissatisfaction | Service dissatisfaction | 83 | Huntington Park | 5,026 | Month-to-Month | United States | 4585-HETAI | Churned | 0 | 1 | Female | 1 | Fiber Optic | 33.97803, -118.217141 | 33.97803 | -118.217141 | 1 | 73.75 | 0 | 0 | 5 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 78,114 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 1 | 0 | 4 | 325.45 | 0 | 193.92 | 0 | 519.37 | 1 | 1 | 90255 |
48 | 0 | 22.49 | 0 | null | null | 78 | Hermosa Beach | 5,741 | One Year | United States | 3887-PBQAO | Stayed | 0 | 0 | Female | 0 | null | 33.86532, -118.396336 | 33.86532 | -118.396336 | 1 | 25.9 | 1 | 0 | 4 | Offer B | 0 | 0 | 1 | 1 | Credit Card | 1 | 18,693 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 45 | 1,216.6 | 0 | 1,012.05 | 0 | 2,228.65 | 0 | 0 | 90254 |
65 | 4 | 16.34 | 1 | Competitor | Competitor had better devices | 82 | Piercy | 6,363 | Month-to-Month | United States | 1891-FZYSA | Churned | 0 | 0 | Male | 1 | Fiber Optic | 39.955587, -123.681175 | 39.955587 | -123.681175 | 1 | 89.95 | 1 | 0 | 1 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 200 | 0 | Q3 | 1 | 1 | 1 | California | 0 | 0 | 1 | 69 | 6,143.15 | 110 | 1,127.46 | 6.79 | 7,373.82 | 0 | 0 | 95587 |
52 | 2 | 19.84 | 0 | null | null | 70 | Pasadena | 6,358 | Month-to-Month | United States | 6908-VVYHM | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.165383, -118.123752 | 34.165383 | -118.123752 | 1 | 90.65 | 1 | 0 | 1 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 38,460 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 0 | 65 | 5,931 | 110 | 1,289.6 | 0 | 7,330.6 | 0 | 0 | 91104 |
63 | 19 | 2.48 | 0 | null | null | 62 | San Clemente | 5,980 | Two Year | United States | 0479-HMSWA | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 33.429488, -117.609432 | 33.429488 | -117.609432 | 0 | 105.45 | 0 | 1 | 0 | Offer C | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 34,946 | 1 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 26 | 2,715.3 | 0 | 64.48 | 0 | 2,779.78 | 0 | 1 | 92672 |
25 | 26 | 28.86 | 1 | Competitor | Competitor had better devices | 65 | Capitola | 3,039 | Month-to-Month | United States | 8642-GVWRF | Churned | 0 | 1 | Female | 1 | Fiber Optic | 36.977025, -121.952864 | 36.977025 | -121.952864 | 1 | 79.7 | 0 | 0 | 1 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 9,673 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 2 | 165 | 0 | 57.72 | 0 | 222.72 | 1 | 1 | 95010 |
49 | 0 | 30.31 | 0 | null | null | 29 | Norwalk | 4,670 | One Year | United States | 7872-BAAZR | Stayed | 1 | 0 | Female | 0 | null | 33.905963, -118.08263 | 33.905963 | -118.08263 | 1 | 19.55 | 0 | 1 | 10 | Offer B | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 103,214 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 53 | 1,007.9 | 0 | 1,606.43 | 0 | 2,614.33 | 0 | 0 | 90650 |
68 | 15 | 32.12 | 0 | null | null | 75 | Compton | 5,838 | Two Year | United States | 2883-ILGWO | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 33.912246, -118.236773 | 33.912246 | -118.236773 | 0 | 104.9 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 29,825 | 1 | Q3 | 0 | 5 | 1 | California | 1 | 0 | 1 | 57 | 5,913.95 | 90 | 1,830.84 | 1.69 | 7,833.1 | 0 | 0 | 90222 |
32 | 0 | 1.42 | 0 | null | null | 32 | Red Bluff | 4,695 | One Year | United States | 8969-PRHFK | Stayed | 0 | 0 | Male | 0 | null | 40.186772, -122.388361 | 40.186772 | -122.388361 | 0 | 19.65 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 26,438 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 18 | 411.25 | 0 | 25.56 | 0 | 436.81 | 0 | 0 | 96080 |
74 | 23 | 12.33 | 0 | null | null | 34 | Los Olivos | 2,225 | One Year | United States | 2522-WLNSF | Stayed | 0 | 1 | Female | 1 | Cable | 34.70434, -120.02609 | 34.70434 | -120.02609 | 1 | 64.2 | 0 | 0 | 2 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 1,317 | 1 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 1 | 34 | 2,106.3 | 0 | 419.22 | 0 | 2,525.52 | 0 | 1 | 93441 |
45 | 25 | 9.23 | 1 | Other | Moved | 74 | Dunnigan | 2,283 | Month-to-Month | United States | 4236-XPXAV | Churned | 0 | 0 | Female | 1 | Fiber Optic | 38.931425, -121.946081 | 38.931425 | -121.946081 | 1 | 99.15 | 0 | 0 | 1 | null | 1 | 0 | 1 | 1 | Mailed Check | 1 | 19 | 1 | Q3 | 1 | 2 | 0 | California | 1 | 1 | 1 | 5 | 465.05 | 0 | 46.15 | 0 | 511.2 | 0 | 1 | 95937 |
42 | 9 | 29.11 | 1 | Competitor | Competitor had better devices | 92 | Whittier | 2,220 | Month-to-Month | United States | 1602-IJQQE | Churned | 0 | 0 | Female | 1 | Fiber Optic | 33.972119, -118.020188 | 33.972119 | -118.020188 | 0 | 75.35 | 1 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 26,265 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 4 | 338.1 | 0 | 116.44 | 0 | 454.54 | 0 | 1 | 90602 |
69 | 19 | 0 | 0 | null | null | 67 | Sacramento | 4,865 | Two Year | United States | 0222-CNVPT | Stayed | 0 | 0 | Male | 1 | DSL | 38.53508, -121.444144 | 38.53508 | -121.444144 | 0 | 48.8 | 0 | 0 | 0 | Offer B | 0 | 1 | 1 | 0 | Credit Card | 0 | 37,031 | 0 | Q3 | 0 | 3 | 1 | California | 1 | 1 | 1 | 52 | 2,555.05 | 0 | 0 | 0 | 2,555.05 | 0 | 1 | 95820 |
59 | 6 | 27.68 | 0 | null | null | 35 | Rowland Heights | 6,153 | One Year | United States | 7188-CBBBA | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.976753, -117.897367 | 33.976753 | -117.897367 | 0 | 95.5 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 46,342 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 1 | 65 | 6,153.85 | 80 | 1,799.2 | 0 | 8,033.05 | 0 | 0 | 91748 |
60 | 22 | 33.36 | 0 | null | null | 79 | Irvine | 2,325 | Month-to-Month | United States | 5348-CAGXB | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 33.680302, -117.833296 | 33.680302 | -117.833296 | 0 | 89.55 | 1 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 22,499 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 1 | 12 | 1,021.75 | 0 | 400.32 | 0 | 1,422.07 | 0 | 1 | 92614 |
60 | 10 | 11.48 | 0 | null | null | 28 | Pittsburg | 5,058 | One Year | United States | 9711-FJTBX | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 38.006047, -121.916834 | 38.006047 | -121.916834 | 1 | 85.85 | 0 | 1 | 4 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 78,816 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 56 | 4,793.8 | 0 | 642.88 | 0 | 5,436.68 | 0 | 1 | 94565 |
24 | 0 | 26.12 | 1 | Price | Long distance charges | 76 | Delhi | 3,820 | Month-to-Month | United States | 2002-MZHWP | Churned | 0 | 0 | Female | 0 | null | 37.422961, -120.765493 | 37.422961 | -120.765493 | 0 | 20.5 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 10,159 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 1 | 20.5 | 0 | 26.12 | 0 | 46.62 | 1 | 0 | 95315 |
80 | 15 | 22.95 | 0 | null | null | 73 | Artesia | 4,040 | One Year | United States | 2519-LBNQL | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 33.867593, -118.080637 | 33.867593 | -118.080637 | 1 | 104.35 | 1 | 0 | 2 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 16,398 | 0 | Q3 | 1 | 4 | 1 | California | 1 | 1 | 1 | 60 | 6,339.45 | 0 | 1,377 | 41.23 | 7,675.22 | 0 | 1 | 90701 |
34 | 56 | 25.34 | 1 | Attitude | Attitude of support person | 86 | Marina Del Rey | 5,806 | Month-to-Month | United States | 8637-XJIVR | Churned | 1 | 0 | Female | 1 | Fiber Optic | 33.977468, -118.445475 | 33.977468 | -118.445475 | 0 | 78.95 | 1 | 3 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 18,058 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 12 | 927.35 | 80 | 304.08 | 0 | 1,311.43 | 0 | 0 | 90292 |
65 | 28 | 37.78 | 0 | null | null | 40 | Hamilton City | 4,496 | Two Year | United States | 5150-ITWWB | Joined | 0 | 0 | Male | 1 | Fiber Optic | 39.732767, -122.042298 | 39.732767 | -122.042298 | 0 | 94.85 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,931 | 0 | Q3 | 0 | 4 | 1 | California | 1 | 1 | 1 | 3 | 335.75 | 0 | 113.34 | 0 | 449.09 | 0 | 1 | 95951 |
33 | 7 | 19.2 | 1 | Dissatisfaction | Service dissatisfaction | 76 | Pinecrest | 5,338 | Month-to-Month | United States | 3934-HXCFZ | Churned | 0 | 1 | Male | 1 | Fiber Optic | 38.224869, -119.755729 | 38.224869 | -119.755729 | 1 | 99.25 | 1 | 0 | 1 | Offer D | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 235 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 1 | 23 | 2,186.4 | 0 | 441.6 | 0 | 2,628 | 0 | 1 | 95364 |
75 | 19 | 5.6 | 0 | null | null | 47 | Cantua Creek | 6,051 | Two Year | United States | 5135-GRQJV | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 36.488056, -120.407691 | 36.488056 | -120.407691 | 1 | 114.5 | 1 | 0 | 4 | Offer A | 1 | 1 | 1 | 1 | Mailed Check | 1 | 1,766 | 1 | Q3 | 1 | 3 | 1 | California | 1 | 1 | 1 | 72 | 8,331.95 | 0 | 403.2 | 0 | 8,735.15 | 0 | 1 | 93608 |
54 | 0 | 2.61 | 0 | null | null | 42 | Palo Alto | 4,035 | Two Year | United States | 5787-KXGIY | Stayed | 0 | 0 | Male | 0 | null | 37.45809, -122.115398 | 37.45809 | -122.115398 | 1 | 19.3 | 0 | 0 | 3 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 45,499 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 72 | 1,304.8 | 0 | 187.92 | 0 | 1,492.72 | 0 | 0 | 94303 |
46 | 0 | 35.59 | 0 | null | null | 55 | San Francisco | 4,852 | Month-to-Month | United States | 7526-IVLYU | Joined | 0 | 0 | Male | 0 | null | 37.791998, -122.408653 | 37.791998 | -122.408653 | 0 | 19.65 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 13,723 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 3 | 68.35 | 0 | 106.77 | 0 | 175.12 | 0 | 0 | 94108 |
45 | 21 | 0 | 0 | null | null | 24 | Boulevard | 2,973 | Month-to-Month | United States | 9026-LHEVG | Stayed | 0 | 0 | Female | 1 | DSL | 32.677097, -116.304991 | 32.677097 | -116.304991 | 0 | 40.75 | 0 | 0 | 0 | Offer E | 1 | 0 | 0 | 0 | Bank Withdrawal | 0 | 1,509 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 9 | 359.4 | 20 | 0 | 0 | 379.4 | 0 | 0 | 91905 |
64 | 24 | 8.56 | 1 | Competitor | Competitor made better offer | 81 | San Diego | 3,424 | Month-to-Month | United States | 5167-ZFFMM | Churned | 0 | 0 | Male | 1 | Fiber Optic | 32.85723, -117.209777 | 32.85723 | -117.209774 | 0 | 90.85 | 1 | 0 | 0 | Offer E | 1 | 0 | 1 | 0 | Credit Card | 1 | 34,902 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 1 | 90.85 | 0 | 8.56 | 0 | 99.41 | 0 | 1 | 92122 |
64 | 76 | 40.68 | 0 | null | null | 25 | Shasta Lake | 2,042 | Month-to-Month | United States | 7776-QGYJC | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 40.692523, -122.369876 | 40.692523 | -122.369876 | 1 | 81.5 | 0 | 5 | 7 | Offer C | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 6,277 | 1 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 39 | 3,107.3 | 0 | 1,586.52 | 0 | 4,693.82 | 0 | 1 | 96019 |
57 | 19 | 44.95 | 0 | null | null | 51 | Meridian | 4,612 | One Year | United States | 2599-CZABP | Stayed | 0 | 0 | Male | 1 | DSL | 39.068071, -121.832638 | 39.068071 | -121.832638 | 1 | 44.6 | 0 | 0 | 1 | Offer D | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 776 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 14 | 641.25 | 0 | 629.3 | 0 | 1,270.55 | 0 | 1 | 95957 |
40 | 0 | 42.55 | 0 | null | null | 26 | Santa Ana | 5,895 | One Year | United States | 6546-OPBBH | Stayed | 1 | 0 | Male | 0 | null | 33.719869, -117.907063 | 33.719869 | -117.907063 | 1 | 23.95 | 1 | 3 | 1 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 91,188 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 51 | 1,216.35 | 0 | 2,170.05 | 0 | 3,386.4 | 0 | 0 | 92704 |
34 | 0 | 38.96 | 0 | null | null | 56 | San Jacinto | 4,996 | Month-to-Month | United States | 7531-GQHME | Stayed | 0 | 0 | Male | 0 | null | 33.806708, -117.02007 | 33.806708 | -117.02007 | 0 | 20.05 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 4,456 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 12 | 265.45 | 0 | 467.52 | 0 | 732.97 | 0 | 0 | 92582 |
19 | 26 | 2.76 | 0 | null | null | 28 | Gridley | 4,911 | Month-to-Month | United States | 1769-GRUIK | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 39.346898, -121.759537 | 39.346898 | -121.759537 | 0 | 71.1 | 0 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 9,763 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 18 | 1,247.75 | 150 | 49.68 | 0 | 1,447.43 | 1 | 0 | 95948 |
55 | 12 | 0 | 0 | null | null | 38 | Rancho Cucamonga | 5,323 | One Year | United States | 2361-FJWNO | Stayed | 0 | 0 | Male | 1 | Cable | 34.245289, -117.642503 | 34.245289 | -117.642503 | 0 | 36 | 0 | 0 | 0 | null | 1 | 0 | 0 | 0 | Credit Card | 0 | 23,079 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 40 | 1,382.9 | 130 | 0 | 0 | 1,512.9 | 0 | 0 | 91737 |
29 | 69 | 12.69 | 0 | null | null | 37 | Long Beach | 3,194 | Month-to-Month | United States | 9576-SYUHJ | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 33.797638, -118.11662 | 33.797638 | -118.11662 | 0 | 91.15 | 1 | 0 | 0 | Offer C | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 38,902 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 37 | 3,369.25 | 50 | 469.53 | 17.5 | 3,871.28 | 1 | 0 | 90815 |