Age
int64
19
80
Avg Monthly GB Download
int64
0
85
Avg Monthly Long Distance Charges
float64
0
50
Churn
int64
0
1
Churn Category
stringclasses
5 values
Churn Reason
stringclasses
20 values
Churn Score
int64
5
96
City
stringlengths
3
22
CLTV
int64
2k
6.5k
Contract
stringclasses
3 values
Country
stringclasses
1 value
Customer ID
stringlengths
10
10
Customer Status
stringclasses
3 values
Dependents
int64
0
1
Device Protection Plan
int64
0
1
Gender
stringclasses
2 values
Internet Service
int64
0
1
Internet Type
stringclasses
3 values
Lat Long
stringlengths
18
22
Latitude
float64
32.6
42
Longitude
float64
-124.3
-114.19
Married
int64
0
1
Monthly Charge
float64
18.3
119
Multiple Lines
int64
0
1
Number of Dependents
int64
0
8
Number of Referrals
int64
0
11
Offer
stringclasses
5 values
Online Backup
int64
0
1
Online Security
int64
0
1
Paperless Billing
int64
0
1
Partner
int64
0
1
Payment Method
stringclasses
3 values
Phone Service
int64
0
1
Population
int64
11
105k
Premium Tech Support
int64
0
1
Quarter
stringclasses
1 value
Referred a Friend
int64
0
1
Satisfaction Score
int64
1
5
Senior Citizen
int64
0
1
State
stringclasses
1 value
Streaming Movies
int64
0
1
Streaming Music
int64
0
1
Streaming TV
int64
0
1
Tenure in Months
int64
1
72
Total Charges
float64
18.8
8.67k
Total Extra Data Charges
int64
0
150
Total Long Distance Charges
float64
0
3.56k
Total Refunds
float64
0
49.8
Total Revenue
float64
21.4
12k
Under 30
int64
0
1
Unlimited Data
int64
0
1
Zip Code
stringlengths
5
5
49
29
22.67
0
null
null
60
Mount Hermon
4,858
Two Year
United States
4915-BFSXL
Stayed
1
1
Male
1
DSL
37.051166, -122.056194
37.051166
-122.056194
1
68.95
1
1
9
Offer A
0
1
0
1
Credit Card
1
77
0
Q3
1
3
0
California
0
0
1
70
4,858.7
0
1,586.9
0
6,445.6
0
1
95041
76
5
1.47
1
Competitor
Competitor made better offer
82
San Diego
3,861
Month-to-Month
United States
4154-AQUGT
Churned
0
0
Male
1
Fiber Optic
32.957195, -117.202542
32.957195
-117.202542
1
89.05
0
0
1
Offer D
1
0
1
1
Bank Withdrawal
1
28,201
1
Q3
1
1
1
California
1
0
0
13
1,169.35
0
19.11
0
1,188.46
0
1
92130
47
7
38.33
0
null
null
77
Lomita
6,421
One Year
United States
6266-QHOJZ
Stayed
0
0
Female
1
Fiber Optic
33.794209, -118.317354
33.794209
-118.317354
0
89.85
1
0
0
null
1
1
1
0
Bank Withdrawal
1
21,065
1
Q3
0
3
0
California
0
0
0
65
5,844.65
0
2,491.45
0
8,336.1
0
1
90717
43
0
17.64
0
null
null
58
Santa Rosa
3,848
Month-to-Month
United States
2120-SMPEX
Stayed
0
0
Male
0
null
38.488431, -122.752839
38.488431
-122.752839
0
20.15
0
0
0
Offer C
0
0
1
0
Mailed Check
1
40,270
0
Q3
0
5
0
California
0
0
0
25
536.35
0
441
0
977.35
0
0
95403
41
75
27.23
0
null
null
20
Oak Park
5,457
Month-to-Month
United States
3062-ICYZQ
Stayed
1
0
Female
1
Fiber Optic
34.19225, -118.776874
34.19225
-118.776874
1
93.8
1
3
9
null
1
1
1
1
Bank Withdrawal
1
14,814
0
Q3
1
3
0
California
1
1
0
51
4,539.35
0
1,388.73
0
5,928.08
0
1
91377
75
15
41.2
1
Price
Price too high
77
Marina
3,273
Month-to-Month
United States
5186-SAMNZ
Churned
0
0
Male
1
Fiber Optic
36.689582, -121.758398
36.689582
-121.758398
0
69.5
0
0
0
null
0
0
1
0
Bank Withdrawal
1
21,759
0
Q3
0
2
1
California
0
0
0
1
69.5
80
41.2
0
190.7
0
0
93933
63
29
14.46
0
null
null
48
North Hollywood
5,730
Two Year
United States
1053-MXTTK
Stayed
1
1
Female
1
Fiber Optic
34.15136, -118.364786
34.15136
-118.364786
1
108.65
0
1
1
null
1
1
1
1
Bank Withdrawal
1
16,996
1
Q3
1
4
0
California
1
1
1
72
7,726.35
0
1,041.12
0
8,767.47
0
1
91602
21
47
18.42
0
null
null
21
Oakland
6,492
One Year
United States
4531-AUZNK
Stayed
1
0
Female
1
Fiber Optic
37.808731, -122.238708
37.808731
-122.238708
1
95.15
1
1
2
Offer B
0
1
1
1
Mailed Check
1
29,964
1
Q3
1
3
0
California
0
1
1
51
5,000.05
0
939.42
0
5,939.47
1
1
94610
56
13
13.2
0
null
null
59
Surfside
5,878
Two Year
United States
5716-EZXZN
Stayed
0
0
Female
1
Fiber Optic
33.728273, -118.085304
33.728273
-118.085304
1
99.05
1
0
5
null
1
1
1
1
Credit Card
1
174
1
Q3
1
3
0
California
0
0
1
65
6,416.7
0
858
0
7,274.7
0
1
90743
52
0
36.5
0
null
null
39
Mecca
6,263
Two Year
United States
0485-ZBSLN
Stayed
1
0
Male
0
null
33.543835, -115.993906
33.543835
-115.993906
1
24.75
1
2
4
null
0
0
0
1
Credit Card
1
8,768
0
Q3
1
5
0
California
0
0
0
65
1,715.1
0
2,372.5
0
4,087.6
0
0
92254
58
29
8.35
0
null
null
28
Kenwood
4,323
Month-to-Month
United States
7766-CLTIC
Stayed
0
0
Female
1
Cable
38.419525, -122.521585
38.419525
-122.521585
0
60.95
0
0
0
null
0
0
1
0
Credit Card
1
1,653
1
Q3
0
3
0
California
1
1
0
10
629.55
0
83.5
0
713.05
0
1
95452
34
22
0
0
null
null
40
Fawnskin
3,923
Month-to-Month
United States
1816-FLZDK
Joined
0
0
Male
1
DSL
34.274846, -116.937581
34.274846
-116.937581
0
29.15
0
0
0
null
0
0
0
0
Credit Card
0
414
1
Q3
0
5
0
California
0
0
0
1
29.15
0
0
0
29.15
0
1
92333
74
53
2.03
0
null
null
70
Live Oak
3,937
Two Year
United States
2811-POVEX
Stayed
1
1
Female
1
Fiber Optic
39.258746, -121.77697
39.258746
-121.77697
1
88.45
0
3
4
null
1
0
1
1
Bank Withdrawal
1
8,695
0
Q3
1
5
1
California
1
0
0
23
2,130.55
0
46.69
0
2,177.24
0
1
95953
61
16
31.69
0
null
null
27
Norwalk
4,590
Two Year
United States
5707-ZMDJP
Stayed
1
0
Male
1
DSL
33.905963, -118.08263
33.905963
-118.08263
1
69.7
0
2
3
null
1
1
1
1
Credit Card
1
103,214
1
Q3
1
4
0
California
0
0
1
53
3,729.6
0
1,679.57
0
5,409.17
0
1
90650
26
59
19.76
0
null
null
42
San Diego
4,343
Two Year
United States
2498-XLDZR
Stayed
1
1
Female
1
DSL
32.697098, -117.116587
32.697098
-117.116587
1
73.6
0
1
1
null
1
1
0
1
Credit Card
1
47,431
1
Q3
1
4
0
California
1
1
0
32
2,316.85
0
632.32
12.66
2,936.51
1
1
92113
36
10
7.89
1
Competitor
Competitor offered more data
88
Palm Springs
5,750
Month-to-Month
United States
6688-UZPWD
Churned
0
0
Female
1
Fiber Optic
33.839989, -116.659215
33.839989
-116.659215
1
102
1
0
1
null
1
0
1
1
Bank Withdrawal
1
24,924
0
Q3
1
1
0
California
1
1
1
11
1,145.35
0
86.79
0
1,232.14
0
1
92262
42
0
6
0
null
null
23
Dixon
2,159
Month-to-Month
United States
8780-RSYYU
Stayed
0
0
Female
0
null
38.392821, -121.799917
38.392821
-121.799917
0
19.2
0
0
0
Offer C
0
0
1
0
Credit Card
1
18,529
0
Q3
0
4
0
California
0
0
0
25
532.1
0
150
0
682.1
0
0
95620
42
0
2.38
0
null
null
38
Torrance
6,490
Two Year
United States
5356-KZCKT
Stayed
0
0
Male
0
null
33.840399, -118.353714
33.840399
-118.353714
0
24.45
1
0
0
Offer B
0
0
1
0
Credit Card
1
41,979
0
Q3
0
4
0
California
0
0
0
58
1,513.6
0
138.04
0
1,651.64
0
0
90503
47
21
48.58
1
Attitude
Attitude of support person
76
Porter Ranch
4,167
Month-to-Month
United States
3669-OYSJI
Churned
0
0
Male
1
DSL
34.281911, -118.556218
34.281911
-118.556218
0
46.2
0
0
0
Offer E
0
0
0
0
Credit Card
1
28,067
0
Q3
0
2
0
California
0
0
0
1
46.2
0
48.58
0
94.78
0
1
91326
59
3
36.24
1
Price
Extra data charges
74
Elverta
2,195
Month-to-Month
United States
3393-FMZPV
Churned
0
0
Female
1
Fiber Optic
38.734997, -121.463719
38.734997
-121.463719
0
100.25
1
0
0
null
1
0
1
0
Bank Withdrawal
1
6,197
0
Q3
0
1
0
California
1
1
1
25
2,387.75
0
906
0
3,293.75
0
1
95626
75
11
7.38
1
Dissatisfaction
Network reliability
68
Camarillo
3,464
Month-to-Month
United States
0013-EXCHZ
Churned
0
0
Female
1
Fiber Optic
34.227846, -119.079903
34.227846
-119.079903
1
83.9
0
0
3
null
0
0
1
1
Credit Card
1
42,853
1
Q3
1
1
1
California
0
0
1
3
267.4
0
22.14
0
289.54
0
1
93010
27
58
0
1
Competitor
Competitor had better devices
90
Los Angeles
2,915
Month-to-Month
United States
8665-UTDHZ
Churned
0
0
Male
1
DSL
34.089953, -118.294824
34.089953
-118.294824
1
30.2
0
0
1
null
1
0
0
1
Bank Withdrawal
0
41,713
0
Q3
1
1
0
California
0
0
0
1
30.2
0
0
0
30.2
1
1
90029
45
9
43.47
0
null
null
34
Kingsburg
5,120
Two Year
United States
9926-PJHDQ
Stayed
0
1
Female
1
Cable
36.478239, -119.52137
36.478239
-119.52137
1
76.8
1
0
5
Offer A
0
0
1
1
Bank Withdrawal
1
14,088
0
Q3
1
3
0
California
1
1
1
72
5,468.45
90
3,129.84
0
8,688.29
0
0
93631
41
28
1.7
0
null
null
51
Sylmar
2,053
Month-to-Month
United States
9142-KZXOP
Stayed
0
0
Male
1
Fiber Optic
34.321621, -118.399841
34.321621
-118.399841
0
68.85
0
0
0
Offer B
0
0
0
0
Credit Card
1
81,986
0
Q3
0
3
0
California
0
0
0
44
2,958.95
0
74.8
0
3,033.75
0
1
91342
33
25
0
0
null
null
35
Witter Springs
3,610
Month-to-Month
United States
3594-KADLU
Joined
0
0
Male
1
Cable
39.222323, -122.985488
39.222323
-122.985488
1
35.1
0
0
3
Offer E
0
1
0
1
Credit Card
0
240
1
Q3
1
3
0
California
0
0
0
3
101.1
0
0
0
101.1
0
1
95493
29
41
44.43
0
null
null
80
Santa Monica
5,985
Month-to-Month
United States
7315-WYOAW
Stayed
0
0
Male
1
Fiber Optic
34.005439, -118.477507
34.005439
-118.477507
0
100.75
1
0
0
Offer D
0
0
0
0
Bank Withdrawal
1
26,099
1
Q3
0
3
0
California
1
1
1
13
1,313.25
120
577.59
0
2,010.84
1
0
90405
39
28
41.23
1
Competitor
Competitor offered more data
68
Brea
4,183
Two Year
United States
6804-GDMOI
Churned
0
1
Female
1
Fiber Optic
33.924143, -117.79387
33.924143
-117.79387
0
106.6
1
0
0
null
0
0
1
0
Bank Withdrawal
1
1,408
1
Q3
0
3
0
California
1
1
1
61
6,428.4
0
2,515.03
0
8,943.43
0
1
92823
34
0
44.7
0
null
null
76
Tehama
4,309
Two Year
United States
7941-RCJOW
Stayed
0
0
Male
0
null
40.021787, -122.127576
40.021787
-122.127576
0
19.55
0
0
0
Offer B
0
0
1
0
Credit Card
1
405
0
Q3
0
5
0
California
0
0
0
65
1,218.65
0
2,905.5
0
4,124.15
0
0
96090
59
0
18.73
0
null
null
63
Grass Valley
2,884
Two Year
United States
5014-GSOUQ
Stayed
0
0
Male
0
null
39.194539, -120.988066
39.194539
-120.988066
0
19.95
0
0
0
Offer D
0
0
0
0
Credit Card
1
23,990
0
Q3
0
4
0
California
0
0
0
13
243.65
0
243.49
0
487.14
0
0
95945
20
69
6.35
1
Competitor
Competitor offered more data
76
Ventura
3,983
Month-to-Month
United States
4765-OXPPD
Churned
0
1
Female
1
Cable
34.279221, -119.221437
34.279221
-119.221437
1
65
0
0
1
Offer E
1
1
0
1
Mailed Check
1
46,894
1
Q3
1
1
0
California
0
0
0
9
663.05
0
57.15
0
720.2
1
1
93003
38
12
33.3
0
null
null
22
Whittier
4,648
Month-to-Month
United States
3071-VBYPO
Joined
1
0
Male
1
Fiber Optic
33.929704, -118.01208
33.929704
-118.01208
1
89.85
0
2
1
Offer E
1
1
0
1
Bank Withdrawal
1
37,887
0
Q3
1
3
0
California
0
0
1
3
248.4
0
99.9
0
348.3
0
1
90604
53
22
0
1
Competitor
Competitor offered higher download speeds
81
Dunsmuir
2,796
Month-to-Month
United States
7016-BPGEU
Churned
0
0
Female
1
Cable
41.212695, -122.392067
41.212695
-122.392067
0
25.1
0
0
0
null
0
0
1
0
Credit Card
0
2,602
0
Q3
0
1
0
California
0
0
0
29
712.85
0
0
0
712.85
0
1
96025
27
51
33.5
0
null
null
65
Meridian
5,011
One Year
United States
5906-DVAPM
Stayed
1
0
Female
1
DSL
39.068071, -121.832638
39.068071
-121.832638
1
75
1
2
7
null
1
1
1
1
Credit Card
1
776
1
Q3
1
3
0
California
0
0
1
55
4,213.9
0
1,842.5
0
6,056.4
1
1
95957
53
29
36.18
0
null
null
29
West Covina
5,921
One Year
United States
1545-ACTAS
Stayed
1
1
Female
1
Fiber Optic
34.061634, -117.893169
34.061634
-117.893169
1
99.7
0
2
2
Offer B
0
1
1
1
Bank Withdrawal
1
30,458
0
Q3
1
3
0
California
1
1
1
48
4,977.2
0
1,736.64
0
6,713.84
0
1
91791
61
21
44.64
0
null
null
73
Redding
3,147
Month-to-Month
United States
5071-FBJFS
Stayed
1
0
Female
1
Cable
40.587919, -122.464732
40.587919
-122.464732
1
50.3
0
1
8
null
0
1
0
1
Bank Withdrawal
1
31,586
0
Q3
1
3
0
California
0
0
0
4
217.1
0
178.56
0
395.66
0
1
96001
43
18
42.16
0
null
null
35
Gazelle
4,171
Two Year
United States
4751-ERMAN
Stayed
0
1
Male
1
Cable
41.411315, -122.697236
41.411315
-122.697236
1
75.4
0
0
7
null
1
0
1
1
Bank Withdrawal
1
392
0
Q3
1
3
0
California
1
1
1
72
5,480.25
0
3,035.52
0
8,515.77
0
1
96034
59
0
20.47
0
null
null
43
Chico
5,447
Two Year
United States
5044-XDPYX
Stayed
0
0
Female
0
null
39.903272, -121.843567
39.903272
-121.843567
1
25.5
1
0
7
null
0
0
0
1
Mailed Check
1
26,971
0
Q3
1
5
0
California
0
0
0
51
1,281.25
0
1,043.97
0
2,325.22
0
0
95973
67
20
0
0
null
null
46
Long Beach
4,107
Two Year
United States
6773-LQTVT
Stayed
1
1
Female
1
DSL
33.760458, -118.129725
33.760458
-118.129725
1
35.65
0
1
8
null
1
0
1
1
Credit Card
0
31,352
0
Q3
1
5
1
California
0
0
0
29
1,025.15
0
0
25.07
1,000.08
0
1
90803
48
0
8.82
0
null
null
77
Stanton
5,626
Two Year
United States
7558-IMLMT
Stayed
1
0
Male
0
null
33.801869, -117.995068
33.801869
-117.995068
1
20.8
0
2
6
null
0
0
1
1
Credit Card
1
29,694
0
Q3
1
4
0
California
0
0
0
67
1,411.9
0
590.94
0
2,002.84
0
0
90680
61
18
16.02
0
null
null
53
Orange Cove
4,301
One Year
United States
6559-RAKOZ
Stayed
1
0
Male
1
Fiber Optic
36.633498, -119.298895
36.633498
-119.298895
1
97.95
1
1
7
Offer B
0
0
1
1
Bank Withdrawal
1
8,449
1
Q3
1
3
0
California
1
1
1
49
4,917.9
0
784.98
0
5,702.88
0
1
93646
19
85
28.05
0
null
null
63
Taylorsville
4,855
Month-to-Month
United States
0584-BJQGZ
Stayed
0
1
Female
1
Cable
40.053684, -120.743116
40.053684
-120.743116
0
78.35
1
0
0
null
1
1
1
0
Bank Withdrawal
1
513
1
Q3
0
4
0
California
0
0
1
25
1,837.9
0
701.25
0
2,539.15
1
1
95983
50
0
16.36
0
null
null
47
San Francisco
5,626
Month-to-Month
United States
7926-IJOOU
Joined
0
0
Male
0
null
37.74441, -122.486764
37.74441
-122.486764
0
19.3
0
0
0
Offer E
0
0
0
0
Credit Card
1
42,959
0
Q3
0
5
0
California
0
0
0
1
19.3
0
16.36
0
35.66
0
0
94116
65
20
26.87
0
null
null
71
Adelanto
4,474
Two Year
United States
7134-HBPBS
Stayed
0
1
Female
1
Fiber Optic
34.667815, -117.536183
34.667815
-117.536183
0
108.1
1
0
0
Offer A
1
0
1
0
Bank Withdrawal
1
18,980
1
Q3
0
5
1
California
1
1
1
72
7,774.05
0
1,934.64
0
9,708.69
0
1
92301
68
20
18.91
1
Dissatisfaction
Network reliability
77
Hickman
4,708
Month-to-Month
United States
2265-CYWIV
Churned
0
0
Female
1
Fiber Optic
37.605926, -120.69955
37.605926
-120.69955
1
99.6
1
0
1
null
0
1
1
1
Bank Withdrawal
1
1,055
0
Q3
1
1
1
California
1
0
1
4
347.65
0
75.64
25.79
397.5
0
1
95323
42
12
20.01
0
null
null
38
Glendora
6,090
Two Year
United States
7017-VFHAY
Stayed
1
1
Female
1
Fiber Optic
34.119363, -117.855059
34.119363
-117.855059
1
115.1
1
1
3
Offer B
1
1
0
1
Credit Card
1
25,135
1
Q3
1
3
0
California
1
1
1
61
7,008.15
0
1,220.61
0
8,228.76
0
1
91740
53
0
2.68
0
null
null
65
Bakersfield
4,406
Two Year
United States
9424-CMPOG
Stayed
1
0
Male
0
null
35.280113, -118.962329
35.280113
-118.962329
1
19.6
0
3
9
Offer E
0
0
0
1
Mailed Check
1
59,195
0
Q3
1
3
0
California
0
0
0
9
197.4
0
24.12
0
221.52
0
0
93307
58
14
29.43
1
Other
Moved
82
Tollhouse
4,274
One Year
United States
9101-BWFSS
Churned
0
0
Female
1
Fiber Optic
36.993666, -119.348267
36.993666
-119.348267
1
108.55
1
0
1
Offer B
1
1
0
1
Bank Withdrawal
1
2,633
1
Q3
1
2
0
California
1
1
1
50
5,610.7
0
1,471.5
0
7,082.2
0
1
93667
75
17
16.87
0
null
null
68
Canby
5,611
Two Year
United States
9957-YODKZ
Stayed
0
1
Male
1
Fiber Optic
41.486953, -120.913975
41.486953
-120.913975
1
80.8
1
0
4
null
0
0
1
1
Bank Withdrawal
1
417
0
Q3
1
5
1
California
0
0
0
6
457.1
30
101.22
0
588.32
0
0
96015
73
28
0
0
null
null
51
Los Angeles
5,491
Month-to-Month
United States
3528-HFRIQ
Stayed
0
1
Male
1
Cable
34.137411, -118.328915
34.137411
-118.328915
1
52.3
0
0
10
null
1
0
1
1
Bank Withdrawal
0
21,728
0
Q3
1
5
1
California
1
1
1
71
3,765.05
40
0
0
3,805.05
0
0
90068
20
59
0
1
Price
Long distance charges
86
Tahoma
4,630
Month-to-Month
United States
3669-LVWZB
Churned
0
0
Male
1
DSL
39.061227, -120.179546
39.061227
-120.179546
0
51
0
0
0
null
1
0
1
0
Mailed Check
0
1,291
0
Q3
0
2
0
California
1
1
1
5
305.95
0
0
0
305.95
1
1
96142
74
22
45.25
1
Competitor
Competitor had better devices
83
Alderpoint
4,981
Month-to-Month
United States
8519-IMDHU
Churned
0
0
Male
1
Cable
40.166028, -123.584144
40.166028
-123.584144
1
85.6
1
0
1
null
0
0
1
1
Bank Withdrawal
1
261
0
Q3
1
1
1
California
1
0
0
15
1,345.55
0
678.75
0
2,024.3
0
1
95511
33
29
15.02
1
Attitude
Attitude of support person
78
Encinitas
2,270
Month-to-Month
United States
5570-PTWEH
Churned
0
0
Female
1
Fiber Optic
33.054579, -117.25665
33.054579
-117.25665
1
75.15
1
0
1
null
0
0
1
1
Credit Card
1
47,126
0
Q3
1
2
0
California
0
0
0
3
216.75
0
45.06
0
261.81
0
1
92024
44
0
33.87
0
null
null
77
San Lucas
4,315
Two Year
United States
0323-XWWTN
Joined
1
0
Male
0
null
36.125529, -120.864443
36.125529
-120.864443
0
26.4
1
1
0
null
0
0
1
0
Credit Card
1
521
0
Q3
0
5
0
California
0
0
0
3
121.25
0
101.61
0
222.86
0
0
93954
44
27
33.38
1
Attitude
Attitude of support person
74
Sunland
4,198
Month-to-Month
United States
4911-BANWH
Churned
0
0
Female
1
Fiber Optic
34.282704, -118.312929
34.282704
-118.312929
0
86.55
1
0
0
null
0
0
1
0
Credit Card
1
18,752
0
Q3
0
3
0
California
0
0
1
31
2,697.4
0
1,034.78
0
3,732.18
0
1
91040
65
13
18.37
1
Dissatisfaction
Product dissatisfaction
67
Los Angeles
2,139
Month-to-Month
United States
9885-CSMWE
Churned
0
0
Female
1
Fiber Optic
34.027337, -118.28515
34.027337
-118.28515
0
78.45
0
0
0
Offer E
0
0
0
0
Bank Withdrawal
1
45,025
0
Q3
0
1
1
California
0
0
1
1
78.45
0
18.37
0
96.82
0
1
90007
26
0
39.84
0
null
null
67
Keyes
2,483
Month-to-Month
United States
8944-AILEF
Stayed
0
0
Male
0
null
37.555631, -120.911653
37.555631
-120.911653
1
19.45
0
0
1
Offer D
0
0
1
1
Credit Card
1
2,130
0
Q3
1
5
0
California
0
0
0
15
340.85
0
597.6
0
938.45
1
0
95328
24
59
31.86
0
null
null
21
Whittier
3,135
Month-to-Month
United States
3272-VUHPV
Stayed
1
0
Female
1
Cable
33.972119, -118.020188
33.972119
-118.020188
1
56.3
0
1
10
null
1
0
0
1
Bank Withdrawal
1
26,265
1
Q3
1
5
0
California
0
0
0
8
401.5
30
254.88
0
686.38
1
0
90602
73
13
39.34
0
null
null
27
Tustin
5,004
Two Year
United States
3597-YASZG
Stayed
0
0
Female
1
Fiber Optic
33.738543, -117.785046
33.738543
-117.785046
1
104.45
1
0
3
Offer A
1
0
1
1
Bank Withdrawal
1
17,494
1
Q3
1
4
1
California
1
0
1
70
7,349.35
0
2,753.8
0
10,103.15
0
1
92782
48
23
1.67
0
null
null
51
Mariposa
2,463
Month-to-Month
United States
4343-EJVQB
Stayed
0
0
Male
1
Fiber Optic
37.526791, -119.99437
37.526791
-119.99437
0
74.35
0
0
0
null
0
1
0
0
Credit Card
1
10,226
0
Q3
0
4
0
California
0
0
0
7
533.6
0
11.69
0
545.29
0
1
95338
36
0
46.18
0
null
null
23
San Jose
2,997
One Year
United States
8461-EFQYM
Stayed
0
0
Female
0
null
37.233226, -121.78809
37.233226
-121.78809
0
24.25
1
0
0
null
0
0
1
0
Bank Withdrawal
1
10,155
0
Q3
0
3
0
California
0
0
0
38
914.4
0
1,754.84
35.61
2,633.63
0
0
95119
48
19
0
0
null
null
77
Los Angeles
4,120
Two Year
United States
9888-ZCUMM
Stayed
1
1
Male
1
DSL
34.028735, -118.317236
34.028735
-118.317236
1
60.05
0
1
3
null
0
1
1
1
Bank Withdrawal
0
47,143
1
Q3
1
4
0
California
1
1
1
64
3,845.45
0
0
0
3,845.45
0
1
90018
53
3
1.15
1
Competitor
Competitor made better offer
71
San Diego
5,656
Month-to-Month
United States
8780-IXSTS
Churned
0
0
Female
1
Fiber Optic
32.787836, -117.232363
32.787836
-117.232376
0
90.1
1
0
0
null
1
0
1
0
Bank Withdrawal
1
46,086
0
Q3
0
1
0
California
0
0
1
6
521.3
0
6.9
0
528.2
0
1
92109
68
12
39.78
1
Competitor
Competitor made better offer
91
San Diego
3,438
Month-to-Month
United States
5047-LHVLY
Churned
0
1
Male
1
Cable
32.898613, -117.202937
32.898613
-117.202937
0
50.15
0
0
0
Offer E
0
0
1
0
Mailed Check
1
4,258
0
Q3
0
2
1
California
0
0
0
1
50.15
0
39.78
0
89.93
0
1
92121
43
29
5.47
0
null
null
65
Penryn
2,245
Month-to-Month
United States
5365-LLFYV
Joined
0
0
Female
1
DSL
38.859093, -121.182872
38.859093
-121.182872
0
45.85
0
0
0
Offer E
0
0
1
0
Credit Card
1
2,048
0
Q3
0
3
0
California
0
0
0
2
105.6
0
10.94
0
116.54
0
1
95663
21
0
8.38
0
null
null
28
Pacific Palisades
4,345
Month-to-Month
United States
7234-KMNRQ
Stayed
0
0
Male
0
null
34.079449, -118.548306
34.079449
-118.548306
0
19
0
0
0
null
0
0
0
0
Credit Card
1
22,548
0
Q3
0
5
0
California
0
0
0
4
73.45
0
33.52
0
106.97
1
0
90272
49
14
16.07
1
Price
Lack of affordable download/upload speed
76
March Air Reserve Base
2,538
Month-to-Month
United States
7783-YKGDV
Churned
0
1
Female
1
Fiber Optic
33.888323, -117.277533
33.888323
-117.277533
0
99.7
1
0
0
Offer D
1
1
1
0
Bank Withdrawal
1
1,005
0
Q3
0
1
0
California
1
1
0
12
1,238.45
0
192.84
0
1,431.29
0
1
92518
67
0
2.03
0
null
null
77
Sacramento
3,288
Two Year
United States
6806-YDEUL
Stayed
0
0
Female
0
null
38.550722, -121.457314
38.550722
-121.457314
0
19.5
0
0
0
Offer E
0
0
0
0
Bank Withdrawal
1
14,966
0
Q3
0
3
1
California
0
0
0
6
106.8
0
12.18
0
118.98
0
0
95817
47
14
1.79
1
Attitude
Attitude of support person
89
Tujunga
2,251
Month-to-Month
United States
8496-EJAUI
Churned
0
0
Male
1
Fiber Optic
34.296574, -118.244839
34.296574
-118.244839
0
73.85
0
0
0
Offer D
1
0
1
0
Credit Card
1
26,753
0
Q3
0
3
0
California
0
0
0
19
1,424.5
130
34.01
0
1,588.51
0
0
91042
79
12
43.71
0
null
null
45
Denair
4,337
One Year
United States
0442-ZXKVS
Stayed
0
1
Female
1
Fiber Optic
37.524721, -120.757977
37.524721
-120.757977
1
115.6
1
0
2
Offer B
1
1
1
1
Bank Withdrawal
1
5,513
1
Q3
1
3
1
California
1
0
1
54
6,431.05
0
2,360.34
0
8,791.39
0
1
95316
53
18
34.02
1
Competitor
Competitor made better offer
82
Nubieber
5,396
Month-to-Month
United States
8387-MOJJT
Churned
0
0
Female
1
Fiber Optic
41.082472, -121.195215
41.082472
-121.195215
1
77.95
0
0
1
null
0
0
1
1
Credit Card
1
240
0
Q3
1
1
0
California
0
0
1
42
3,384
0
1,428.84
0
4,812.84
0
1
96068
25
59
0
1
Competitor
Competitor had better devices
80
Walnut
3,125
Month-to-Month
United States
8722-NGNBH
Churned
0
1
Male
1
Cable
34.018354, -117.85492
34.018354
-117.85492
0
40
0
0
0
null
0
1
0
0
Credit Card
0
45,118
1
Q3
0
1
0
California
0
1
0
5
223.45
0
0
0
223.45
1
1
91789
64
0
39.49
0
null
null
38
San Diego
2,722
Two Year
United States
4452-ROHMO
Stayed
0
0
Female
0
null
33.000269, -117.072093
33.000269
-117.072093
0
19.6
0
0
0
Offer D
0
0
0
0
Credit Card
1
42,733
0
Q3
0
3
0
California
0
0
0
15
331.6
0
592.35
0
923.95
0
0
92128
33
28
0
0
null
null
71
Culver City
2,876
Month-to-Month
United States
1442-BQPVU
Stayed
0
0
Female
1
DSL
33.993991, -118.39704
33.993991
-118.39704
0
29.15
0
0
0
null
1
0
0
0
Bank Withdrawal
0
31,963
0
Q3
0
4
0
California
0
0
0
13
357.15
0
0
0
357.15
0
1
90230
19
41
45.09
0
null
null
77
Pleasant Hill
5,689
One Year
United States
6156-UZDLF
Stayed
0
1
Female
1
Fiber Optic
37.95338, -122.076886
37.95338
-122.076886
0
87.15
0
0
0
Offer C
0
1
1
0
Credit Card
1
32,685
1
Q3
0
3
0
California
0
0
0
26
2,274.1
20
1,172.34
0
3,466.44
1
0
94523
54
0
15.33
0
null
null
80
Twentynine Palms
3,037
One Year
United States
3935-TBRZZ
Stayed
0
0
Male
0
null
34.457829, -116.139589
34.457829
-116.139589
1
25.7
1
0
10
Offer B
0
0
0
1
Credit Card
1
14,104
0
Q3
1
3
0
California
0
0
0
44
1,110.5
0
674.52
0
1,785.02
0
0
92278
44
28
14.21
0
null
null
60
Littlerock
2,335
One Year
United States
2325-WINES
Stayed
0
1
Female
1
Fiber Optic
34.505273, -117.955054
34.505273
-117.955054
0
104.05
1
0
0
null
1
0
1
0
Credit Card
1
11,198
0
Q3
0
4
0
California
1
1
1
32
3,416.85
0
454.72
0
3,871.57
0
1
93543
35
18
27.97
1
Attitude
Attitude of support person
66
Angelus Oaks
2,901
Month-to-Month
United States
1084-UQCHV
Churned
0
0
Male
1
Fiber Optic
34.1678, -116.86433
34.1678
-116.86433
0
69.75
0
0
0
Offer E
0
0
0
0
Bank Withdrawal
1
301
0
Q3
0
2
0
California
0
0
0
1
69.75
0
27.97
0
97.72
0
1
92305
56
0
43.83
0
null
null
54
Chico
4,883
Month-to-Month
United States
7727-SHVZV
Stayed
0
0
Female
0
null
39.745712, -121.84333
39.745712
-121.84333
0
19.5
0
0
0
null
0
0
0
0
Bank Withdrawal
1
35,808
0
Q3
0
4
0
California
0
0
0
9
150.35
0
394.47
0
544.82
0
0
95926
46
27
25.54
1
Dissatisfaction
Product dissatisfaction
89
Harbor City
5,239
Month-to-Month
United States
2180-DXNEG
Churned
0
1
Female
1
Fiber Optic
33.798266, -118.300237
33.798266
-118.300237
0
96
0
0
0
null
0
0
1
0
Bank Withdrawal
1
24,660
0
Q3
0
1
0
California
1
1
1
12
1,062.1
0
306.48
0
1,368.58
0
1
90710
32
16
26.41
1
Competitor
Competitor had better devices
95
Fontana
2,887
Month-to-Month
United States
3106-ULWFW
Churned
0
0
Female
1
Fiber Optic
34.049671, -117.468896
34.049671
-117.468896
1
85.2
1
0
0
Offer E
0
0
1
1
Credit Card
1
29,847
0
Q3
0
1
0
California
1
1
0
8
627.4
0
211.28
0
838.68
0
1
92337
29
48
2
0
null
null
45
Ione
5,119
Two Year
United States
0345-XMMUG
Stayed
0
1
Female
1
Fiber Optic
38.33788, -120.954202
38.33788
-120.954202
1
108.9
1
0
6
null
1
0
1
1
Credit Card
1
9,752
1
Q3
1
5
0
California
1
1
1
46
4,854.3
0
92
0
4,946.3
1
1
95640
40
0
46.9
0
null
null
56
Mount Hamilton
5,975
Two Year
United States
6621-NRZAK
Stayed
1
0
Female
0
null
37.382909, -121.634151
37.382909
-121.634151
1
20
0
2
7
Offer B
0
0
0
1
Credit Card
1
38
0
Q3
1
5
0
California
0
0
0
63
1,209.25
0
2,954.7
0
4,163.95
0
0
95140
32
30
20.12
0
null
null
43
Pacoima
3,559
Two Year
United States
5840-NVDCG
Stayed
1
0
Female
1
Cable
34.255442, -118.421314
34.255442
-118.421314
1
68.25
0
1
10
null
1
1
0
1
Bank Withdrawal
1
97,318
1
Q3
1
3
0
California
1
1
0
16
1,114.85
0
321.92
0
1,436.77
0
1
91331
33
0
6.36
0
null
null
57
Stockton
5,685
One Year
United States
7356-AYNJP
Stayed
0
0
Female
0
null
38.029729, -121.387999
38.029729
-121.387999
0
23.9
1
0
0
Offer E
0
0
0
0
Bank Withdrawal
1
19,109
0
Q3
0
4
0
California
0
0
0
4
97.5
0
25.44
0
122.94
0
0
95219
42
57
13.25
0
null
null
49
Roseville
4,306
One Year
United States
2272-JKMSI
Stayed
1
1
Female
1
Fiber Optic
38.736685, -121.251984
38.736685
-121.251984
1
110.8
1
3
5
Offer B
1
0
1
1
Bank Withdrawal
1
25,173
1
Q3
1
4
0
California
1
1
1
62
6,840.95
0
821.5
0
7,662.45
0
1
95661
68
29
33.81
1
Attitude
Attitude of support person
85
Loomis
4,803
Month-to-Month
United States
3791-LGQCY
Churned
0
1
Female
1
Cable
38.809175, -121.171375
38.809175
-121.171375
1
100.65
1
0
1
null
0
0
1
1
Bank Withdrawal
1
11,191
0
Q3
1
1
1
California
1
0
1
56
5,688.05
130
1,893.36
0
7,711.41
0
0
95650
68
24
0
1
Competitor
Competitor had better devices
92
San Diego
5,692
Month-to-Month
United States
0786-VSSUD
Churned
0
0
Male
1
DSL
32.808814, -117.134694
32.808814
-117.134694
0
39
0
0
0
null
1
0
1
0
Mailed Check
0
25,232
0
Q3
0
1
1
California
0
0
1
16
679.85
0
0
0
679.85
0
1
92123
29
0
25.1
0
null
null
27
Upper Lake
2,053
Month-to-Month
United States
9374-YOLBJ
Joined
1
0
Female
0
null
39.220368, -122.907693
39.220368
-122.907693
1
19.25
0
5
9
Offer E
0
0
0
1
Bank Withdrawal
1
2,344
0
Q3
1
4
0
California
0
0
0
1
19.25
0
25.1
0
44.35
1
0
95485
75
24
44.89
0
null
null
50
San Francisco
6,205
Two Year
United States
5451-YHYPW
Stayed
0
1
Female
1
Fiber Optic
37.797526, -122.464531
37.797526
-122.464531
1
115.75
1
0
2
Offer A
1
1
1
1
Credit Card
1
2,240
1
Q3
1
3
1
California
1
0
1
72
8,443.7
120
3,232.08
0
11,795.78
0
0
94129
47
11
6.71
0
null
null
62
Desert Center
5,393
Month-to-Month
United States
6075-SLNIL
Stayed
0
1
Male
1
Fiber Optic
33.889605, -115.257009
33.889605
-115.257009
0
95.1
1
0
0
Offer C
1
0
1
0
Credit Card
1
964
0
Q3
0
3
0
California
1
1
0
38
3,691.2
0
254.98
0
3,946.18
0
1
92239
71
18
15.62
0
null
null
29
Sacramento
5,428
One Year
United States
6121-TNHBO
Stayed
0
1
Female
1
DSL
38.512569, -121.495184
38.512569
-121.495184
0
83
1
0
0
Offer B
1
1
0
0
Bank Withdrawal
1
44,683
1
Q3
0
3
1
California
0
0
1
63
5,243.05
0
984.06
0
6,227.11
0
1
95822
28
30
17.32
0
null
null
75
Sylmar
6,424
Two Year
United States
2368-GAKKQ
Stayed
0
1
Female
1
Fiber Optic
34.321621, -118.399841
34.321621
-118.399841
0
113.65
1
0
0
Offer A
1
1
1
0
Bank Withdrawal
1
81,986
1
Q3
0
4
0
California
1
1
1
70
7,939.25
0
1,212.4
0
9,151.65
1
1
91342
58
52
46.54
0
null
null
21
San Francisco
4,412
Month-to-Month
United States
4385-ZKVNW
Stayed
1
0
Male
1
DSL
37.7795, -122.419233
37.7795
-122.419233
1
54.9
0
3
4
null
1
0
1
1
Bank Withdrawal
1
28,998
1
Q3
1
4
0
California
0
0
0
44
2,549.1
130
2,047.76
0
4,726.86
0
0
94102
46
0
33.86
0
null
null
51
San Geronimo
4,277
Month-to-Month
United States
5025-GOOKI
Stayed
0
0
Female
0
null
38.00474, -122.663717
38.00474
-122.663717
0
18.9
0
0
0
Offer D
0
0
1
0
Credit Card
1
548
0
Q3
0
5
0
California
0
0
0
20
347.65
0
677.2
0
1,024.85
0
0
94963
44
0
6.81
0
null
null
61
San Ramon
5,538
Two Year
United States
3027-YNWZU
Stayed
0
0
Female
0
null
37.766556, -121.976784
37.766556
-121.976784
1
25
1
0
5
Offer B
0
0
0
1
Credit Card
1
44,078
0
Q3
1
5
0
California
0
0
0
64
1,584.8
0
435.84
0
2,020.64
0
0
94583
37
0
5.95
0
null
null
69
Fresno
2,127
Month-to-Month
United States
1552-TKMXS
Stayed
0
0
Female
0
null
36.78724, -119.827813
36.78724
-119.827813
1
20.35
0
0
0
Offer B
0
0
0
1
Credit Card
1
35,451
0
Q3
0
3
0
California
0
0
0
42
869.9
0
249.9
0
1,119.8
0
0
93705
26
0
22.16
0
null
null
51
Weaverville
2,483
Month-to-Month
United States
2159-TURXX
Stayed
0
0
Male
0
null
40.759401, -122.939337
40.759401
-122.939337
0
20.05
0
0
0
null
0
0
0
0
Credit Card
1
3,749
0
Q3
0
4
0
California
0
0
0
5
95.55
0
110.8
0
206.35
1
0
96093
32
19
19.73
0
null
null
56
Randsburg
2,161
Month-to-Month
United States
4072-IPYLT
Stayed
1
0
Female
1
DSL
35.405722, -117.773354
35.405722
-117.773354
1
51.05
0
2
3
null
0
1
0
1
Credit Card
1
117
0
Q3
1
3
0
California
0
0
0
36
1,815
0
710.28
0
2,525.28
0
1
93554
76
3
27.74
0
null
null
32
Tahoma
4,319
Two Year
United States
4909-JOUPP
Stayed
0
1
Male
1
Fiber Optic
39.061227, -120.179546
39.061227
-120.179546
1
109.7
1
0
5
null
1
0
0
1
Credit Card
1
1,291
1
Q3
1
4
1
California
1
1
1
72
7,898.45
0
1,997.28
0
9,895.73
0
1
96142
70
18
27.74
0
null
null
57
Kettleman City
4,499
One Year
United States
3692-JHONH
Stayed
0
1
Female
1
Fiber Optic
35.996923, -120.000951
35.996923
-120.000951
1
106.5
1
0
9
null
1
0
1
1
Bank Withdrawal
1
1,809
0
Q3
1
5
1
California
1
0
1
52
5,621.85
90
1,442.48
0
7,154.33
0
0
93239