Age
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80
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85
| Avg Monthly Long Distance Charges
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50
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1
| Churn Category
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values | Churn Reason
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96
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22
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6.5k
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42
| Longitude
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-114.19
| Married
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1
| Monthly Charge
float64 18.3
119
| Multiple Lines
int64 0
1
| Number of Dependents
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8
| Number of Referrals
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11
| Offer
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values | Online Backup
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| Paperless Billing
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| Population
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105k
| Premium Tech Support
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1
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1
| Streaming TV
int64 0
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| Tenure in Months
int64 1
72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
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150
| Total Long Distance Charges
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3.56k
| Total Refunds
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49.8
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|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
49 | 29 | 22.67 | 0 | null | null | 60 | Mount Hermon | 4,858 | Two Year | United States | 4915-BFSXL | Stayed | 1 | 1 | Male | 1 | DSL | 37.051166, -122.056194 | 37.051166 | -122.056194 | 1 | 68.95 | 1 | 1 | 9 | Offer A | 0 | 1 | 0 | 1 | Credit Card | 1 | 77 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 70 | 4,858.7 | 0 | 1,586.9 | 0 | 6,445.6 | 0 | 1 | 95041 |
76 | 5 | 1.47 | 1 | Competitor | Competitor made better offer | 82 | San Diego | 3,861 | Month-to-Month | United States | 4154-AQUGT | Churned | 0 | 0 | Male | 1 | Fiber Optic | 32.957195, -117.202542 | 32.957195 | -117.202542 | 1 | 89.05 | 0 | 0 | 1 | Offer D | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 28,201 | 1 | Q3 | 1 | 1 | 1 | California | 1 | 0 | 0 | 13 | 1,169.35 | 0 | 19.11 | 0 | 1,188.46 | 0 | 1 | 92130 |
47 | 7 | 38.33 | 0 | null | null | 77 | Lomita | 6,421 | One Year | United States | 6266-QHOJZ | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 33.794209, -118.317354 | 33.794209 | -118.317354 | 0 | 89.85 | 1 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 21,065 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 65 | 5,844.65 | 0 | 2,491.45 | 0 | 8,336.1 | 0 | 1 | 90717 |
43 | 0 | 17.64 | 0 | null | null | 58 | Santa Rosa | 3,848 | Month-to-Month | United States | 2120-SMPEX | Stayed | 0 | 0 | Male | 0 | null | 38.488431, -122.752839 | 38.488431 | -122.752839 | 0 | 20.15 | 0 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Mailed Check | 1 | 40,270 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 25 | 536.35 | 0 | 441 | 0 | 977.35 | 0 | 0 | 95403 |
41 | 75 | 27.23 | 0 | null | null | 20 | Oak Park | 5,457 | Month-to-Month | United States | 3062-ICYZQ | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 34.19225, -118.776874 | 34.19225 | -118.776874 | 1 | 93.8 | 1 | 3 | 9 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 14,814 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 51 | 4,539.35 | 0 | 1,388.73 | 0 | 5,928.08 | 0 | 1 | 91377 |
75 | 15 | 41.2 | 1 | Price | Price too high | 77 | Marina | 3,273 | Month-to-Month | United States | 5186-SAMNZ | Churned | 0 | 0 | Male | 1 | Fiber Optic | 36.689582, -121.758398 | 36.689582 | -121.758398 | 0 | 69.5 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 21,759 | 0 | Q3 | 0 | 2 | 1 | California | 0 | 0 | 0 | 1 | 69.5 | 80 | 41.2 | 0 | 190.7 | 0 | 0 | 93933 |
63 | 29 | 14.46 | 0 | null | null | 48 | North Hollywood | 5,730 | Two Year | United States | 1053-MXTTK | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 34.15136, -118.364786 | 34.15136 | -118.364786 | 1 | 108.65 | 0 | 1 | 1 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 16,996 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 7,726.35 | 0 | 1,041.12 | 0 | 8,767.47 | 0 | 1 | 91602 |
21 | 47 | 18.42 | 0 | null | null | 21 | Oakland | 6,492 | One Year | United States | 4531-AUZNK | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 37.808731, -122.238708 | 37.808731 | -122.238708 | 1 | 95.15 | 1 | 1 | 2 | Offer B | 0 | 1 | 1 | 1 | Mailed Check | 1 | 29,964 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 1 | 1 | 51 | 5,000.05 | 0 | 939.42 | 0 | 5,939.47 | 1 | 1 | 94610 |
56 | 13 | 13.2 | 0 | null | null | 59 | Surfside | 5,878 | Two Year | United States | 5716-EZXZN | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 33.728273, -118.085304 | 33.728273 | -118.085304 | 1 | 99.05 | 1 | 0 | 5 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 174 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 65 | 6,416.7 | 0 | 858 | 0 | 7,274.7 | 0 | 1 | 90743 |
52 | 0 | 36.5 | 0 | null | null | 39 | Mecca | 6,263 | Two Year | United States | 0485-ZBSLN | Stayed | 1 | 0 | Male | 0 | null | 33.543835, -115.993906 | 33.543835 | -115.993906 | 1 | 24.75 | 1 | 2 | 4 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 8,768 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 65 | 1,715.1 | 0 | 2,372.5 | 0 | 4,087.6 | 0 | 0 | 92254 |
58 | 29 | 8.35 | 0 | null | null | 28 | Kenwood | 4,323 | Month-to-Month | United States | 7766-CLTIC | Stayed | 0 | 0 | Female | 1 | Cable | 38.419525, -122.521585 | 38.419525 | -122.521585 | 0 | 60.95 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 1,653 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 10 | 629.55 | 0 | 83.5 | 0 | 713.05 | 0 | 1 | 95452 |
34 | 22 | 0 | 0 | null | null | 40 | Fawnskin | 3,923 | Month-to-Month | United States | 1816-FLZDK | Joined | 0 | 0 | Male | 1 | DSL | 34.274846, -116.937581 | 34.274846 | -116.937581 | 0 | 29.15 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 0 | 414 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 29.15 | 0 | 0 | 0 | 29.15 | 0 | 1 | 92333 |
74 | 53 | 2.03 | 0 | null | null | 70 | Live Oak | 3,937 | Two Year | United States | 2811-POVEX | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 39.258746, -121.77697 | 39.258746 | -121.77697 | 1 | 88.45 | 0 | 3 | 4 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 8,695 | 0 | Q3 | 1 | 5 | 1 | California | 1 | 0 | 0 | 23 | 2,130.55 | 0 | 46.69 | 0 | 2,177.24 | 0 | 1 | 95953 |
61 | 16 | 31.69 | 0 | null | null | 27 | Norwalk | 4,590 | Two Year | United States | 5707-ZMDJP | Stayed | 1 | 0 | Male | 1 | DSL | 33.905963, -118.08263 | 33.905963 | -118.08263 | 1 | 69.7 | 0 | 2 | 3 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 103,214 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 53 | 3,729.6 | 0 | 1,679.57 | 0 | 5,409.17 | 0 | 1 | 90650 |
26 | 59 | 19.76 | 0 | null | null | 42 | San Diego | 4,343 | Two Year | United States | 2498-XLDZR | Stayed | 1 | 1 | Female | 1 | DSL | 32.697098, -117.116587 | 32.697098 | -117.116587 | 1 | 73.6 | 0 | 1 | 1 | null | 1 | 1 | 0 | 1 | Credit Card | 1 | 47,431 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 32 | 2,316.85 | 0 | 632.32 | 12.66 | 2,936.51 | 1 | 1 | 92113 |
36 | 10 | 7.89 | 1 | Competitor | Competitor offered more data | 88 | Palm Springs | 5,750 | Month-to-Month | United States | 6688-UZPWD | Churned | 0 | 0 | Female | 1 | Fiber Optic | 33.839989, -116.659215 | 33.839989 | -116.659215 | 1 | 102 | 1 | 0 | 1 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 24,924 | 0 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 11 | 1,145.35 | 0 | 86.79 | 0 | 1,232.14 | 0 | 1 | 92262 |
42 | 0 | 6 | 0 | null | null | 23 | Dixon | 2,159 | Month-to-Month | United States | 8780-RSYYU | Stayed | 0 | 0 | Female | 0 | null | 38.392821, -121.799917 | 38.392821 | -121.799917 | 0 | 19.2 | 0 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Credit Card | 1 | 18,529 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 25 | 532.1 | 0 | 150 | 0 | 682.1 | 0 | 0 | 95620 |
42 | 0 | 2.38 | 0 | null | null | 38 | Torrance | 6,490 | Two Year | United States | 5356-KZCKT | Stayed | 0 | 0 | Male | 0 | null | 33.840399, -118.353714 | 33.840399 | -118.353714 | 0 | 24.45 | 1 | 0 | 0 | Offer B | 0 | 0 | 1 | 0 | Credit Card | 1 | 41,979 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 58 | 1,513.6 | 0 | 138.04 | 0 | 1,651.64 | 0 | 0 | 90503 |
47 | 21 | 48.58 | 1 | Attitude | Attitude of support person | 76 | Porter Ranch | 4,167 | Month-to-Month | United States | 3669-OYSJI | Churned | 0 | 0 | Male | 1 | DSL | 34.281911, -118.556218 | 34.281911 | -118.556218 | 0 | 46.2 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 28,067 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 1 | 46.2 | 0 | 48.58 | 0 | 94.78 | 0 | 1 | 91326 |
59 | 3 | 36.24 | 1 | Price | Extra data charges | 74 | Elverta | 2,195 | Month-to-Month | United States | 3393-FMZPV | Churned | 0 | 0 | Female | 1 | Fiber Optic | 38.734997, -121.463719 | 38.734997 | -121.463719 | 0 | 100.25 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 6,197 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 25 | 2,387.75 | 0 | 906 | 0 | 3,293.75 | 0 | 1 | 95626 |
75 | 11 | 7.38 | 1 | Dissatisfaction | Network reliability | 68 | Camarillo | 3,464 | Month-to-Month | United States | 0013-EXCHZ | Churned | 0 | 0 | Female | 1 | Fiber Optic | 34.227846, -119.079903 | 34.227846 | -119.079903 | 1 | 83.9 | 0 | 0 | 3 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 42,853 | 1 | Q3 | 1 | 1 | 1 | California | 0 | 0 | 1 | 3 | 267.4 | 0 | 22.14 | 0 | 289.54 | 0 | 1 | 93010 |
27 | 58 | 0 | 1 | Competitor | Competitor had better devices | 90 | Los Angeles | 2,915 | Month-to-Month | United States | 8665-UTDHZ | Churned | 0 | 0 | Male | 1 | DSL | 34.089953, -118.294824 | 34.089953 | -118.294824 | 1 | 30.2 | 0 | 0 | 1 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 0 | 41,713 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 1 | 30.2 | 0 | 0 | 0 | 30.2 | 1 | 1 | 90029 |
45 | 9 | 43.47 | 0 | null | null | 34 | Kingsburg | 5,120 | Two Year | United States | 9926-PJHDQ | Stayed | 0 | 1 | Female | 1 | Cable | 36.478239, -119.52137 | 36.478239 | -119.52137 | 1 | 76.8 | 1 | 0 | 5 | Offer A | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 14,088 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 72 | 5,468.45 | 90 | 3,129.84 | 0 | 8,688.29 | 0 | 0 | 93631 |
41 | 28 | 1.7 | 0 | null | null | 51 | Sylmar | 2,053 | Month-to-Month | United States | 9142-KZXOP | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.321621, -118.399841 | 34.321621 | -118.399841 | 0 | 68.85 | 0 | 0 | 0 | Offer B | 0 | 0 | 0 | 0 | Credit Card | 1 | 81,986 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 44 | 2,958.95 | 0 | 74.8 | 0 | 3,033.75 | 0 | 1 | 91342 |
33 | 25 | 0 | 0 | null | null | 35 | Witter Springs | 3,610 | Month-to-Month | United States | 3594-KADLU | Joined | 0 | 0 | Male | 1 | Cable | 39.222323, -122.985488 | 39.222323 | -122.985488 | 1 | 35.1 | 0 | 0 | 3 | Offer E | 0 | 1 | 0 | 1 | Credit Card | 0 | 240 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 3 | 101.1 | 0 | 0 | 0 | 101.1 | 0 | 1 | 95493 |
29 | 41 | 44.43 | 0 | null | null | 80 | Santa Monica | 5,985 | Month-to-Month | United States | 7315-WYOAW | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.005439, -118.477507 | 34.005439 | -118.477507 | 0 | 100.75 | 1 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 26,099 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 13 | 1,313.25 | 120 | 577.59 | 0 | 2,010.84 | 1 | 0 | 90405 |
39 | 28 | 41.23 | 1 | Competitor | Competitor offered more data | 68 | Brea | 4,183 | Two Year | United States | 6804-GDMOI | Churned | 0 | 1 | Female | 1 | Fiber Optic | 33.924143, -117.79387 | 33.924143 | -117.79387 | 0 | 106.6 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,408 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 61 | 6,428.4 | 0 | 2,515.03 | 0 | 8,943.43 | 0 | 1 | 92823 |
34 | 0 | 44.7 | 0 | null | null | 76 | Tehama | 4,309 | Two Year | United States | 7941-RCJOW | Stayed | 0 | 0 | Male | 0 | null | 40.021787, -122.127576 | 40.021787 | -122.127576 | 0 | 19.55 | 0 | 0 | 0 | Offer B | 0 | 0 | 1 | 0 | Credit Card | 1 | 405 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 65 | 1,218.65 | 0 | 2,905.5 | 0 | 4,124.15 | 0 | 0 | 96090 |
59 | 0 | 18.73 | 0 | null | null | 63 | Grass Valley | 2,884 | Two Year | United States | 5014-GSOUQ | Stayed | 0 | 0 | Male | 0 | null | 39.194539, -120.988066 | 39.194539 | -120.988066 | 0 | 19.95 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 23,990 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 13 | 243.65 | 0 | 243.49 | 0 | 487.14 | 0 | 0 | 95945 |
20 | 69 | 6.35 | 1 | Competitor | Competitor offered more data | 76 | Ventura | 3,983 | Month-to-Month | United States | 4765-OXPPD | Churned | 0 | 1 | Female | 1 | Cable | 34.279221, -119.221437 | 34.279221 | -119.221437 | 1 | 65 | 0 | 0 | 1 | Offer E | 1 | 1 | 0 | 1 | Mailed Check | 1 | 46,894 | 1 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 9 | 663.05 | 0 | 57.15 | 0 | 720.2 | 1 | 1 | 93003 |
38 | 12 | 33.3 | 0 | null | null | 22 | Whittier | 4,648 | Month-to-Month | United States | 3071-VBYPO | Joined | 1 | 0 | Male | 1 | Fiber Optic | 33.929704, -118.01208 | 33.929704 | -118.01208 | 1 | 89.85 | 0 | 2 | 1 | Offer E | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 37,887 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 3 | 248.4 | 0 | 99.9 | 0 | 348.3 | 0 | 1 | 90604 |
53 | 22 | 0 | 1 | Competitor | Competitor offered higher download speeds | 81 | Dunsmuir | 2,796 | Month-to-Month | United States | 7016-BPGEU | Churned | 0 | 0 | Female | 1 | Cable | 41.212695, -122.392067 | 41.212695 | -122.392067 | 0 | 25.1 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 0 | 2,602 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 29 | 712.85 | 0 | 0 | 0 | 712.85 | 0 | 1 | 96025 |
27 | 51 | 33.5 | 0 | null | null | 65 | Meridian | 5,011 | One Year | United States | 5906-DVAPM | Stayed | 1 | 0 | Female | 1 | DSL | 39.068071, -121.832638 | 39.068071 | -121.832638 | 1 | 75 | 1 | 2 | 7 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 776 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 55 | 4,213.9 | 0 | 1,842.5 | 0 | 6,056.4 | 1 | 1 | 95957 |
53 | 29 | 36.18 | 0 | null | null | 29 | West Covina | 5,921 | One Year | United States | 1545-ACTAS | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 34.061634, -117.893169 | 34.061634 | -117.893169 | 1 | 99.7 | 0 | 2 | 2 | Offer B | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 30,458 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 48 | 4,977.2 | 0 | 1,736.64 | 0 | 6,713.84 | 0 | 1 | 91791 |
61 | 21 | 44.64 | 0 | null | null | 73 | Redding | 3,147 | Month-to-Month | United States | 5071-FBJFS | Stayed | 1 | 0 | Female | 1 | Cable | 40.587919, -122.464732 | 40.587919 | -122.464732 | 1 | 50.3 | 0 | 1 | 8 | null | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 31,586 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 4 | 217.1 | 0 | 178.56 | 0 | 395.66 | 0 | 1 | 96001 |
43 | 18 | 42.16 | 0 | null | null | 35 | Gazelle | 4,171 | Two Year | United States | 4751-ERMAN | Stayed | 0 | 1 | Male | 1 | Cable | 41.411315, -122.697236 | 41.411315 | -122.697236 | 1 | 75.4 | 0 | 0 | 7 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 392 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 72 | 5,480.25 | 0 | 3,035.52 | 0 | 8,515.77 | 0 | 1 | 96034 |
59 | 0 | 20.47 | 0 | null | null | 43 | Chico | 5,447 | Two Year | United States | 5044-XDPYX | Stayed | 0 | 0 | Female | 0 | null | 39.903272, -121.843567 | 39.903272 | -121.843567 | 1 | 25.5 | 1 | 0 | 7 | null | 0 | 0 | 0 | 1 | Mailed Check | 1 | 26,971 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 51 | 1,281.25 | 0 | 1,043.97 | 0 | 2,325.22 | 0 | 0 | 95973 |
67 | 20 | 0 | 0 | null | null | 46 | Long Beach | 4,107 | Two Year | United States | 6773-LQTVT | Stayed | 1 | 1 | Female | 1 | DSL | 33.760458, -118.129725 | 33.760458 | -118.129725 | 1 | 35.65 | 0 | 1 | 8 | null | 1 | 0 | 1 | 1 | Credit Card | 0 | 31,352 | 0 | Q3 | 1 | 5 | 1 | California | 0 | 0 | 0 | 29 | 1,025.15 | 0 | 0 | 25.07 | 1,000.08 | 0 | 1 | 90803 |
48 | 0 | 8.82 | 0 | null | null | 77 | Stanton | 5,626 | Two Year | United States | 7558-IMLMT | Stayed | 1 | 0 | Male | 0 | null | 33.801869, -117.995068 | 33.801869 | -117.995068 | 1 | 20.8 | 0 | 2 | 6 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 29,694 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 67 | 1,411.9 | 0 | 590.94 | 0 | 2,002.84 | 0 | 0 | 90680 |
61 | 18 | 16.02 | 0 | null | null | 53 | Orange Cove | 4,301 | One Year | United States | 6559-RAKOZ | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 36.633498, -119.298895 | 36.633498 | -119.298895 | 1 | 97.95 | 1 | 1 | 7 | Offer B | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 8,449 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 49 | 4,917.9 | 0 | 784.98 | 0 | 5,702.88 | 0 | 1 | 93646 |
19 | 85 | 28.05 | 0 | null | null | 63 | Taylorsville | 4,855 | Month-to-Month | United States | 0584-BJQGZ | Stayed | 0 | 1 | Female | 1 | Cable | 40.053684, -120.743116 | 40.053684 | -120.743116 | 0 | 78.35 | 1 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 513 | 1 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 1 | 25 | 1,837.9 | 0 | 701.25 | 0 | 2,539.15 | 1 | 1 | 95983 |
50 | 0 | 16.36 | 0 | null | null | 47 | San Francisco | 5,626 | Month-to-Month | United States | 7926-IJOOU | Joined | 0 | 0 | Male | 0 | null | 37.74441, -122.486764 | 37.74441 | -122.486764 | 0 | 19.3 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 42,959 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 19.3 | 0 | 16.36 | 0 | 35.66 | 0 | 0 | 94116 |
65 | 20 | 26.87 | 0 | null | null | 71 | Adelanto | 4,474 | Two Year | United States | 7134-HBPBS | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.667815, -117.536183 | 34.667815 | -117.536183 | 0 | 108.1 | 1 | 0 | 0 | Offer A | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 18,980 | 1 | Q3 | 0 | 5 | 1 | California | 1 | 1 | 1 | 72 | 7,774.05 | 0 | 1,934.64 | 0 | 9,708.69 | 0 | 1 | 92301 |
68 | 20 | 18.91 | 1 | Dissatisfaction | Network reliability | 77 | Hickman | 4,708 | Month-to-Month | United States | 2265-CYWIV | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.605926, -120.69955 | 37.605926 | -120.69955 | 1 | 99.6 | 1 | 0 | 1 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 1,055 | 0 | Q3 | 1 | 1 | 1 | California | 1 | 0 | 1 | 4 | 347.65 | 0 | 75.64 | 25.79 | 397.5 | 0 | 1 | 95323 |
42 | 12 | 20.01 | 0 | null | null | 38 | Glendora | 6,090 | Two Year | United States | 7017-VFHAY | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 34.119363, -117.855059 | 34.119363 | -117.855059 | 1 | 115.1 | 1 | 1 | 3 | Offer B | 1 | 1 | 0 | 1 | Credit Card | 1 | 25,135 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 61 | 7,008.15 | 0 | 1,220.61 | 0 | 8,228.76 | 0 | 1 | 91740 |
53 | 0 | 2.68 | 0 | null | null | 65 | Bakersfield | 4,406 | Two Year | United States | 9424-CMPOG | Stayed | 1 | 0 | Male | 0 | null | 35.280113, -118.962329 | 35.280113 | -118.962329 | 1 | 19.6 | 0 | 3 | 9 | Offer E | 0 | 0 | 0 | 1 | Mailed Check | 1 | 59,195 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 9 | 197.4 | 0 | 24.12 | 0 | 221.52 | 0 | 0 | 93307 |
58 | 14 | 29.43 | 1 | Other | Moved | 82 | Tollhouse | 4,274 | One Year | United States | 9101-BWFSS | Churned | 0 | 0 | Female | 1 | Fiber Optic | 36.993666, -119.348267 | 36.993666 | -119.348267 | 1 | 108.55 | 1 | 0 | 1 | Offer B | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 2,633 | 1 | Q3 | 1 | 2 | 0 | California | 1 | 1 | 1 | 50 | 5,610.7 | 0 | 1,471.5 | 0 | 7,082.2 | 0 | 1 | 93667 |
75 | 17 | 16.87 | 0 | null | null | 68 | Canby | 5,611 | Two Year | United States | 9957-YODKZ | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 41.486953, -120.913975 | 41.486953 | -120.913975 | 1 | 80.8 | 1 | 0 | 4 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 417 | 0 | Q3 | 1 | 5 | 1 | California | 0 | 0 | 0 | 6 | 457.1 | 30 | 101.22 | 0 | 588.32 | 0 | 0 | 96015 |
73 | 28 | 0 | 0 | null | null | 51 | Los Angeles | 5,491 | Month-to-Month | United States | 3528-HFRIQ | Stayed | 0 | 1 | Male | 1 | Cable | 34.137411, -118.328915 | 34.137411 | -118.328915 | 1 | 52.3 | 0 | 0 | 10 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 0 | 21,728 | 0 | Q3 | 1 | 5 | 1 | California | 1 | 1 | 1 | 71 | 3,765.05 | 40 | 0 | 0 | 3,805.05 | 0 | 0 | 90068 |
20 | 59 | 0 | 1 | Price | Long distance charges | 86 | Tahoma | 4,630 | Month-to-Month | United States | 3669-LVWZB | Churned | 0 | 0 | Male | 1 | DSL | 39.061227, -120.179546 | 39.061227 | -120.179546 | 0 | 51 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Mailed Check | 0 | 1,291 | 0 | Q3 | 0 | 2 | 0 | California | 1 | 1 | 1 | 5 | 305.95 | 0 | 0 | 0 | 305.95 | 1 | 1 | 96142 |
74 | 22 | 45.25 | 1 | Competitor | Competitor had better devices | 83 | Alderpoint | 4,981 | Month-to-Month | United States | 8519-IMDHU | Churned | 0 | 0 | Male | 1 | Cable | 40.166028, -123.584144 | 40.166028 | -123.584144 | 1 | 85.6 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 261 | 0 | Q3 | 1 | 1 | 1 | California | 1 | 0 | 0 | 15 | 1,345.55 | 0 | 678.75 | 0 | 2,024.3 | 0 | 1 | 95511 |
33 | 29 | 15.02 | 1 | Attitude | Attitude of support person | 78 | Encinitas | 2,270 | Month-to-Month | United States | 5570-PTWEH | Churned | 0 | 0 | Female | 1 | Fiber Optic | 33.054579, -117.25665 | 33.054579 | -117.25665 | 1 | 75.15 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 47,126 | 0 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 0 | 3 | 216.75 | 0 | 45.06 | 0 | 261.81 | 0 | 1 | 92024 |
44 | 0 | 33.87 | 0 | null | null | 77 | San Lucas | 4,315 | Two Year | United States | 0323-XWWTN | Joined | 1 | 0 | Male | 0 | null | 36.125529, -120.864443 | 36.125529 | -120.864443 | 0 | 26.4 | 1 | 1 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 521 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 3 | 121.25 | 0 | 101.61 | 0 | 222.86 | 0 | 0 | 93954 |
44 | 27 | 33.38 | 1 | Attitude | Attitude of support person | 74 | Sunland | 4,198 | Month-to-Month | United States | 4911-BANWH | Churned | 0 | 0 | Female | 1 | Fiber Optic | 34.282704, -118.312929 | 34.282704 | -118.312929 | 0 | 86.55 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 18,752 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 31 | 2,697.4 | 0 | 1,034.78 | 0 | 3,732.18 | 0 | 1 | 91040 |
65 | 13 | 18.37 | 1 | Dissatisfaction | Product dissatisfaction | 67 | Los Angeles | 2,139 | Month-to-Month | United States | 9885-CSMWE | Churned | 0 | 0 | Female | 1 | Fiber Optic | 34.027337, -118.28515 | 34.027337 | -118.28515 | 0 | 78.45 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 45,025 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 1 | 1 | 78.45 | 0 | 18.37 | 0 | 96.82 | 0 | 1 | 90007 |
26 | 0 | 39.84 | 0 | null | null | 67 | Keyes | 2,483 | Month-to-Month | United States | 8944-AILEF | Stayed | 0 | 0 | Male | 0 | null | 37.555631, -120.911653 | 37.555631 | -120.911653 | 1 | 19.45 | 0 | 0 | 1 | Offer D | 0 | 0 | 1 | 1 | Credit Card | 1 | 2,130 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 15 | 340.85 | 0 | 597.6 | 0 | 938.45 | 1 | 0 | 95328 |
24 | 59 | 31.86 | 0 | null | null | 21 | Whittier | 3,135 | Month-to-Month | United States | 3272-VUHPV | Stayed | 1 | 0 | Female | 1 | Cable | 33.972119, -118.020188 | 33.972119 | -118.020188 | 1 | 56.3 | 0 | 1 | 10 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 26,265 | 1 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 8 | 401.5 | 30 | 254.88 | 0 | 686.38 | 1 | 0 | 90602 |
73 | 13 | 39.34 | 0 | null | null | 27 | Tustin | 5,004 | Two Year | United States | 3597-YASZG | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 33.738543, -117.785046 | 33.738543 | -117.785046 | 1 | 104.45 | 1 | 0 | 3 | Offer A | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 17,494 | 1 | Q3 | 1 | 4 | 1 | California | 1 | 0 | 1 | 70 | 7,349.35 | 0 | 2,753.8 | 0 | 10,103.15 | 0 | 1 | 92782 |
48 | 23 | 1.67 | 0 | null | null | 51 | Mariposa | 2,463 | Month-to-Month | United States | 4343-EJVQB | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.526791, -119.99437 | 37.526791 | -119.99437 | 0 | 74.35 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Credit Card | 1 | 10,226 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 7 | 533.6 | 0 | 11.69 | 0 | 545.29 | 0 | 1 | 95338 |
36 | 0 | 46.18 | 0 | null | null | 23 | San Jose | 2,997 | One Year | United States | 8461-EFQYM | Stayed | 0 | 0 | Female | 0 | null | 37.233226, -121.78809 | 37.233226 | -121.78809 | 0 | 24.25 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 10,155 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 38 | 914.4 | 0 | 1,754.84 | 35.61 | 2,633.63 | 0 | 0 | 95119 |
48 | 19 | 0 | 0 | null | null | 77 | Los Angeles | 4,120 | Two Year | United States | 9888-ZCUMM | Stayed | 1 | 1 | Male | 1 | DSL | 34.028735, -118.317236 | 34.028735 | -118.317236 | 1 | 60.05 | 0 | 1 | 3 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 0 | 47,143 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 64 | 3,845.45 | 0 | 0 | 0 | 3,845.45 | 0 | 1 | 90018 |
53 | 3 | 1.15 | 1 | Competitor | Competitor made better offer | 71 | San Diego | 5,656 | Month-to-Month | United States | 8780-IXSTS | Churned | 0 | 0 | Female | 1 | Fiber Optic | 32.787836, -117.232363 | 32.787836 | -117.232376 | 0 | 90.1 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 46,086 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 1 | 6 | 521.3 | 0 | 6.9 | 0 | 528.2 | 0 | 1 | 92109 |
68 | 12 | 39.78 | 1 | Competitor | Competitor made better offer | 91 | San Diego | 3,438 | Month-to-Month | United States | 5047-LHVLY | Churned | 0 | 1 | Male | 1 | Cable | 32.898613, -117.202937 | 32.898613 | -117.202937 | 0 | 50.15 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Mailed Check | 1 | 4,258 | 0 | Q3 | 0 | 2 | 1 | California | 0 | 0 | 0 | 1 | 50.15 | 0 | 39.78 | 0 | 89.93 | 0 | 1 | 92121 |
43 | 29 | 5.47 | 0 | null | null | 65 | Penryn | 2,245 | Month-to-Month | United States | 5365-LLFYV | Joined | 0 | 0 | Female | 1 | DSL | 38.859093, -121.182872 | 38.859093 | -121.182872 | 0 | 45.85 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Credit Card | 1 | 2,048 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 2 | 105.6 | 0 | 10.94 | 0 | 116.54 | 0 | 1 | 95663 |
21 | 0 | 8.38 | 0 | null | null | 28 | Pacific Palisades | 4,345 | Month-to-Month | United States | 7234-KMNRQ | Stayed | 0 | 0 | Male | 0 | null | 34.079449, -118.548306 | 34.079449 | -118.548306 | 0 | 19 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 22,548 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 4 | 73.45 | 0 | 33.52 | 0 | 106.97 | 1 | 0 | 90272 |
49 | 14 | 16.07 | 1 | Price | Lack of affordable download/upload speed | 76 | March Air Reserve Base | 2,538 | Month-to-Month | United States | 7783-YKGDV | Churned | 0 | 1 | Female | 1 | Fiber Optic | 33.888323, -117.277533 | 33.888323 | -117.277533 | 0 | 99.7 | 1 | 0 | 0 | Offer D | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 1,005 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 0 | 12 | 1,238.45 | 0 | 192.84 | 0 | 1,431.29 | 0 | 1 | 92518 |
67 | 0 | 2.03 | 0 | null | null | 77 | Sacramento | 3,288 | Two Year | United States | 6806-YDEUL | Stayed | 0 | 0 | Female | 0 | null | 38.550722, -121.457314 | 38.550722 | -121.457314 | 0 | 19.5 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 14,966 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 6 | 106.8 | 0 | 12.18 | 0 | 118.98 | 0 | 0 | 95817 |
47 | 14 | 1.79 | 1 | Attitude | Attitude of support person | 89 | Tujunga | 2,251 | Month-to-Month | United States | 8496-EJAUI | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.296574, -118.244839 | 34.296574 | -118.244839 | 0 | 73.85 | 0 | 0 | 0 | Offer D | 1 | 0 | 1 | 0 | Credit Card | 1 | 26,753 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 19 | 1,424.5 | 130 | 34.01 | 0 | 1,588.51 | 0 | 0 | 91042 |
79 | 12 | 43.71 | 0 | null | null | 45 | Denair | 4,337 | One Year | United States | 0442-ZXKVS | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.524721, -120.757977 | 37.524721 | -120.757977 | 1 | 115.6 | 1 | 0 | 2 | Offer B | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 5,513 | 1 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 1 | 54 | 6,431.05 | 0 | 2,360.34 | 0 | 8,791.39 | 0 | 1 | 95316 |
53 | 18 | 34.02 | 1 | Competitor | Competitor made better offer | 82 | Nubieber | 5,396 | Month-to-Month | United States | 8387-MOJJT | Churned | 0 | 0 | Female | 1 | Fiber Optic | 41.082472, -121.195215 | 41.082472 | -121.195215 | 1 | 77.95 | 0 | 0 | 1 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 240 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 1 | 42 | 3,384 | 0 | 1,428.84 | 0 | 4,812.84 | 0 | 1 | 96068 |
25 | 59 | 0 | 1 | Competitor | Competitor had better devices | 80 | Walnut | 3,125 | Month-to-Month | United States | 8722-NGNBH | Churned | 0 | 1 | Male | 1 | Cable | 34.018354, -117.85492 | 34.018354 | -117.85492 | 0 | 40 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Credit Card | 0 | 45,118 | 1 | Q3 | 0 | 1 | 0 | California | 0 | 1 | 0 | 5 | 223.45 | 0 | 0 | 0 | 223.45 | 1 | 1 | 91789 |
64 | 0 | 39.49 | 0 | null | null | 38 | San Diego | 2,722 | Two Year | United States | 4452-ROHMO | Stayed | 0 | 0 | Female | 0 | null | 33.000269, -117.072093 | 33.000269 | -117.072093 | 0 | 19.6 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 42,733 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 15 | 331.6 | 0 | 592.35 | 0 | 923.95 | 0 | 0 | 92128 |
33 | 28 | 0 | 0 | null | null | 71 | Culver City | 2,876 | Month-to-Month | United States | 1442-BQPVU | Stayed | 0 | 0 | Female | 1 | DSL | 33.993991, -118.39704 | 33.993991 | -118.39704 | 0 | 29.15 | 0 | 0 | 0 | null | 1 | 0 | 0 | 0 | Bank Withdrawal | 0 | 31,963 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 13 | 357.15 | 0 | 0 | 0 | 357.15 | 0 | 1 | 90230 |
19 | 41 | 45.09 | 0 | null | null | 77 | Pleasant Hill | 5,689 | One Year | United States | 6156-UZDLF | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.95338, -122.076886 | 37.95338 | -122.076886 | 0 | 87.15 | 0 | 0 | 0 | Offer C | 0 | 1 | 1 | 0 | Credit Card | 1 | 32,685 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 26 | 2,274.1 | 20 | 1,172.34 | 0 | 3,466.44 | 1 | 0 | 94523 |
54 | 0 | 15.33 | 0 | null | null | 80 | Twentynine Palms | 3,037 | One Year | United States | 3935-TBRZZ | Stayed | 0 | 0 | Male | 0 | null | 34.457829, -116.139589 | 34.457829 | -116.139589 | 1 | 25.7 | 1 | 0 | 10 | Offer B | 0 | 0 | 0 | 1 | Credit Card | 1 | 14,104 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 44 | 1,110.5 | 0 | 674.52 | 0 | 1,785.02 | 0 | 0 | 92278 |
44 | 28 | 14.21 | 0 | null | null | 60 | Littlerock | 2,335 | One Year | United States | 2325-WINES | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.505273, -117.955054 | 34.505273 | -117.955054 | 0 | 104.05 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 1 | 11,198 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 32 | 3,416.85 | 0 | 454.72 | 0 | 3,871.57 | 0 | 1 | 93543 |
35 | 18 | 27.97 | 1 | Attitude | Attitude of support person | 66 | Angelus Oaks | 2,901 | Month-to-Month | United States | 1084-UQCHV | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.1678, -116.86433 | 34.1678 | -116.86433 | 0 | 69.75 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 301 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 1 | 69.75 | 0 | 27.97 | 0 | 97.72 | 0 | 1 | 92305 |
56 | 0 | 43.83 | 0 | null | null | 54 | Chico | 4,883 | Month-to-Month | United States | 7727-SHVZV | Stayed | 0 | 0 | Female | 0 | null | 39.745712, -121.84333 | 39.745712 | -121.84333 | 0 | 19.5 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 35,808 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 9 | 150.35 | 0 | 394.47 | 0 | 544.82 | 0 | 0 | 95926 |
46 | 27 | 25.54 | 1 | Dissatisfaction | Product dissatisfaction | 89 | Harbor City | 5,239 | Month-to-Month | United States | 2180-DXNEG | Churned | 0 | 1 | Female | 1 | Fiber Optic | 33.798266, -118.300237 | 33.798266 | -118.300237 | 0 | 96 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 24,660 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 12 | 1,062.1 | 0 | 306.48 | 0 | 1,368.58 | 0 | 1 | 90710 |
32 | 16 | 26.41 | 1 | Competitor | Competitor had better devices | 95 | Fontana | 2,887 | Month-to-Month | United States | 3106-ULWFW | Churned | 0 | 0 | Female | 1 | Fiber Optic | 34.049671, -117.468896 | 34.049671 | -117.468896 | 1 | 85.2 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 1 | Credit Card | 1 | 29,847 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 0 | 8 | 627.4 | 0 | 211.28 | 0 | 838.68 | 0 | 1 | 92337 |
29 | 48 | 2 | 0 | null | null | 45 | Ione | 5,119 | Two Year | United States | 0345-XMMUG | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 38.33788, -120.954202 | 38.33788 | -120.954202 | 1 | 108.9 | 1 | 0 | 6 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 9,752 | 1 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 46 | 4,854.3 | 0 | 92 | 0 | 4,946.3 | 1 | 1 | 95640 |
40 | 0 | 46.9 | 0 | null | null | 56 | Mount Hamilton | 5,975 | Two Year | United States | 6621-NRZAK | Stayed | 1 | 0 | Female | 0 | null | 37.382909, -121.634151 | 37.382909 | -121.634151 | 1 | 20 | 0 | 2 | 7 | Offer B | 0 | 0 | 0 | 1 | Credit Card | 1 | 38 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 63 | 1,209.25 | 0 | 2,954.7 | 0 | 4,163.95 | 0 | 0 | 95140 |
32 | 30 | 20.12 | 0 | null | null | 43 | Pacoima | 3,559 | Two Year | United States | 5840-NVDCG | Stayed | 1 | 0 | Female | 1 | Cable | 34.255442, -118.421314 | 34.255442 | -118.421314 | 1 | 68.25 | 0 | 1 | 10 | null | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 97,318 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 16 | 1,114.85 | 0 | 321.92 | 0 | 1,436.77 | 0 | 1 | 91331 |
33 | 0 | 6.36 | 0 | null | null | 57 | Stockton | 5,685 | One Year | United States | 7356-AYNJP | Stayed | 0 | 0 | Female | 0 | null | 38.029729, -121.387999 | 38.029729 | -121.387999 | 0 | 23.9 | 1 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 19,109 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 4 | 97.5 | 0 | 25.44 | 0 | 122.94 | 0 | 0 | 95219 |
42 | 57 | 13.25 | 0 | null | null | 49 | Roseville | 4,306 | One Year | United States | 2272-JKMSI | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 38.736685, -121.251984 | 38.736685 | -121.251984 | 1 | 110.8 | 1 | 3 | 5 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 25,173 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 62 | 6,840.95 | 0 | 821.5 | 0 | 7,662.45 | 0 | 1 | 95661 |
68 | 29 | 33.81 | 1 | Attitude | Attitude of support person | 85 | Loomis | 4,803 | Month-to-Month | United States | 3791-LGQCY | Churned | 0 | 1 | Female | 1 | Cable | 38.809175, -121.171375 | 38.809175 | -121.171375 | 1 | 100.65 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 11,191 | 0 | Q3 | 1 | 1 | 1 | California | 1 | 0 | 1 | 56 | 5,688.05 | 130 | 1,893.36 | 0 | 7,711.41 | 0 | 0 | 95650 |
68 | 24 | 0 | 1 | Competitor | Competitor had better devices | 92 | San Diego | 5,692 | Month-to-Month | United States | 0786-VSSUD | Churned | 0 | 0 | Male | 1 | DSL | 32.808814, -117.134694 | 32.808814 | -117.134694 | 0 | 39 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Mailed Check | 0 | 25,232 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 1 | 16 | 679.85 | 0 | 0 | 0 | 679.85 | 0 | 1 | 92123 |
29 | 0 | 25.1 | 0 | null | null | 27 | Upper Lake | 2,053 | Month-to-Month | United States | 9374-YOLBJ | Joined | 1 | 0 | Female | 0 | null | 39.220368, -122.907693 | 39.220368 | -122.907693 | 1 | 19.25 | 0 | 5 | 9 | Offer E | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 2,344 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 1 | 19.25 | 0 | 25.1 | 0 | 44.35 | 1 | 0 | 95485 |
75 | 24 | 44.89 | 0 | null | null | 50 | San Francisco | 6,205 | Two Year | United States | 5451-YHYPW | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.797526, -122.464531 | 37.797526 | -122.464531 | 1 | 115.75 | 1 | 0 | 2 | Offer A | 1 | 1 | 1 | 1 | Credit Card | 1 | 2,240 | 1 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 1 | 72 | 8,443.7 | 120 | 3,232.08 | 0 | 11,795.78 | 0 | 0 | 94129 |
47 | 11 | 6.71 | 0 | null | null | 62 | Desert Center | 5,393 | Month-to-Month | United States | 6075-SLNIL | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 33.889605, -115.257009 | 33.889605 | -115.257009 | 0 | 95.1 | 1 | 0 | 0 | Offer C | 1 | 0 | 1 | 0 | Credit Card | 1 | 964 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 38 | 3,691.2 | 0 | 254.98 | 0 | 3,946.18 | 0 | 1 | 92239 |
71 | 18 | 15.62 | 0 | null | null | 29 | Sacramento | 5,428 | One Year | United States | 6121-TNHBO | Stayed | 0 | 1 | Female | 1 | DSL | 38.512569, -121.495184 | 38.512569 | -121.495184 | 0 | 83 | 1 | 0 | 0 | Offer B | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 44,683 | 1 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 1 | 63 | 5,243.05 | 0 | 984.06 | 0 | 6,227.11 | 0 | 1 | 95822 |
28 | 30 | 17.32 | 0 | null | null | 75 | Sylmar | 6,424 | Two Year | United States | 2368-GAKKQ | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.321621, -118.399841 | 34.321621 | -118.399841 | 0 | 113.65 | 1 | 0 | 0 | Offer A | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 81,986 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 70 | 7,939.25 | 0 | 1,212.4 | 0 | 9,151.65 | 1 | 1 | 91342 |
58 | 52 | 46.54 | 0 | null | null | 21 | San Francisco | 4,412 | Month-to-Month | United States | 4385-ZKVNW | Stayed | 1 | 0 | Male | 1 | DSL | 37.7795, -122.419233 | 37.7795 | -122.419233 | 1 | 54.9 | 0 | 3 | 4 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 28,998 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 44 | 2,549.1 | 130 | 2,047.76 | 0 | 4,726.86 | 0 | 0 | 94102 |
46 | 0 | 33.86 | 0 | null | null | 51 | San Geronimo | 4,277 | Month-to-Month | United States | 5025-GOOKI | Stayed | 0 | 0 | Female | 0 | null | 38.00474, -122.663717 | 38.00474 | -122.663717 | 0 | 18.9 | 0 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Credit Card | 1 | 548 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 20 | 347.65 | 0 | 677.2 | 0 | 1,024.85 | 0 | 0 | 94963 |
44 | 0 | 6.81 | 0 | null | null | 61 | San Ramon | 5,538 | Two Year | United States | 3027-YNWZU | Stayed | 0 | 0 | Female | 0 | null | 37.766556, -121.976784 | 37.766556 | -121.976784 | 1 | 25 | 1 | 0 | 5 | Offer B | 0 | 0 | 0 | 1 | Credit Card | 1 | 44,078 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 64 | 1,584.8 | 0 | 435.84 | 0 | 2,020.64 | 0 | 0 | 94583 |
37 | 0 | 5.95 | 0 | null | null | 69 | Fresno | 2,127 | Month-to-Month | United States | 1552-TKMXS | Stayed | 0 | 0 | Female | 0 | null | 36.78724, -119.827813 | 36.78724 | -119.827813 | 1 | 20.35 | 0 | 0 | 0 | Offer B | 0 | 0 | 0 | 1 | Credit Card | 1 | 35,451 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 42 | 869.9 | 0 | 249.9 | 0 | 1,119.8 | 0 | 0 | 93705 |
26 | 0 | 22.16 | 0 | null | null | 51 | Weaverville | 2,483 | Month-to-Month | United States | 2159-TURXX | Stayed | 0 | 0 | Male | 0 | null | 40.759401, -122.939337 | 40.759401 | -122.939337 | 0 | 20.05 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 3,749 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 5 | 95.55 | 0 | 110.8 | 0 | 206.35 | 1 | 0 | 96093 |
32 | 19 | 19.73 | 0 | null | null | 56 | Randsburg | 2,161 | Month-to-Month | United States | 4072-IPYLT | Stayed | 1 | 0 | Female | 1 | DSL | 35.405722, -117.773354 | 35.405722 | -117.773354 | 1 | 51.05 | 0 | 2 | 3 | null | 0 | 1 | 0 | 1 | Credit Card | 1 | 117 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 36 | 1,815 | 0 | 710.28 | 0 | 2,525.28 | 0 | 1 | 93554 |
76 | 3 | 27.74 | 0 | null | null | 32 | Tahoma | 4,319 | Two Year | United States | 4909-JOUPP | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 39.061227, -120.179546 | 39.061227 | -120.179546 | 1 | 109.7 | 1 | 0 | 5 | null | 1 | 0 | 0 | 1 | Credit Card | 1 | 1,291 | 1 | Q3 | 1 | 4 | 1 | California | 1 | 1 | 1 | 72 | 7,898.45 | 0 | 1,997.28 | 0 | 9,895.73 | 0 | 1 | 96142 |
70 | 18 | 27.74 | 0 | null | null | 57 | Kettleman City | 4,499 | One Year | United States | 3692-JHONH | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 35.996923, -120.000951 | 35.996923 | -120.000951 | 1 | 106.5 | 1 | 0 | 9 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 1,809 | 0 | Q3 | 1 | 5 | 1 | California | 1 | 0 | 1 | 52 | 5,621.85 | 90 | 1,442.48 | 0 | 7,154.33 | 0 | 0 | 93239 |