Age
int64 19
80
| Avg Monthly GB Download
int64 0
85
| Avg Monthly Long Distance Charges
float64 0
50
| Churn
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1
| Churn Category
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values | Churn Reason
stringclasses 20
values | Churn Score
int64 5
96
| City
stringlengths 3
22
| CLTV
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6.5k
| Contract
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values | Country
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value | Customer ID
stringlengths 10
10
| Customer Status
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values | Dependents
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1
| Device Protection Plan
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1
| Gender
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values | Internet Service
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1
| Internet Type
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values | Lat Long
stringlengths 18
22
| Latitude
float64 32.6
42
| Longitude
float64 -124.3
-114.19
| Married
int64 0
1
| Monthly Charge
float64 18.3
119
| Multiple Lines
int64 0
1
| Number of Dependents
int64 0
8
| Number of Referrals
int64 0
11
| Offer
stringclasses 5
values | Online Backup
int64 0
1
| Online Security
int64 0
1
| Paperless Billing
int64 0
1
| Partner
int64 0
1
| Payment Method
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values | Phone Service
int64 0
1
| Population
int64 11
105k
| Premium Tech Support
int64 0
1
| Quarter
stringclasses 1
value | Referred a Friend
int64 0
1
| Satisfaction Score
int64 1
5
| Senior Citizen
int64 0
1
| State
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value | Streaming Movies
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1
| Streaming Music
int64 0
1
| Streaming TV
int64 0
1
| Tenure in Months
int64 1
72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
int64 0
150
| Total Long Distance Charges
float64 0
3.56k
| Total Refunds
float64 0
49.8
| Total Revenue
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12k
| Under 30
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1
| Unlimited Data
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| Zip Code
stringlengths 5
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|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
73 | 14 | 8.3 | 0 | null | null | 25 | Witter Springs | 4,887 | One Year | United States | 4476-OSWTN | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 39.222323, -122.985488 | 39.222323 | -122.985488 | 1 | 110.55 | 1 | 0 | 2 | null | 0 | 1 | 1 | 1 | Mailed Check | 1 | 240 | 1 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 1 | 69 | 7,610.1 | 0 | 572.7 | 0 | 8,182.8 | 0 | 1 | 95493 |
26 | 48 | 0 | 0 | null | null | 52 | Ramona | 4,106 | Month-to-Month | United States | 9013-AQORL | Stayed | 1 | 1 | Female | 1 | DSL | 33.044541, -116.833922 | 33.044541 | -116.833922 | 0 | 45.55 | 0 | 2 | 0 | Offer B | 1 | 0 | 0 | 0 | Credit Card | 0 | 33,104 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 48 | 2,108.35 | 0 | 0 | 0 | 2,108.35 | 1 | 1 | 92065 |
36 | 12 | 26.55 | 0 | null | null | 65 | Whittier | 3,826 | Month-to-Month | United States | 5712-AHQNN | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.007353, -118.033683 | 34.007353 | -118.033683 | 0 | 91.65 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 32,050 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 1 | 43 | 3,954.1 | 0 | 1,141.65 | 0 | 5,095.75 | 0 | 1 | 90601 |
27 | 48 | 49.43 | 1 | Attitude | Attitude of support person | 76 | Madera | 3,042 | Month-to-Month | United States | 1820-TQVEV | Churned | 0 | 0 | Male | 1 | Fiber Optic | 37.004068, -119.930027 | 37.004068 | -119.930027 | 0 | 69.55 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 49,247 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 1 | 0 | 1 | 69.55 | 0 | 49.43 | 0 | 118.98 | 1 | 1 | 93638 |
28 | 59 | 10.11 | 0 | null | null | 60 | Paramount | 6,452 | Two Year | United States | 0363-SVHYR | Stayed | 1 | 1 | Male | 1 | DSL | 33.897122, -118.164432 | 33.897122 | -118.164432 | 1 | 86.85 | 1 | 3 | 10 | Offer A | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 55,306 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 71 | 6,263.8 | 0 | 717.81 | 0 | 6,981.61 | 1 | 1 | 90723 |
45 | 14 | 13.51 | 0 | null | null | 38 | San Leandro | 3,903 | Month-to-Month | United States | 5651-CPDND | Stayed | 0 | 0 | Male | 1 | DSL | 37.704384, -122.126703 | 37.704384 | -122.126703 | 0 | 46 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 36,568 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 10 | 492.1 | 0 | 135.1 | 0 | 627.2 | 0 | 1 | 94578 |
35 | 16 | 41.85 | 0 | null | null | 77 | Mecca | 3,259 | Month-to-Month | United States | 9053-EJUNL | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 33.543835, -115.993906 | 33.543835 | -115.993906 | 0 | 89.2 | 1 | 0 | 0 | Offer B | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 8,768 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 1 | 41 | 3,645.75 | 0 | 1,715.85 | 2.21 | 5,359.39 | 0 | 1 | 92254 |
40 | 27 | 29.56 | 0 | null | null | 36 | Ukiah | 6,032 | Month-to-Month | United States | 3404-JNXAX | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 39.134075, -123.23422 | 39.134075 | -123.23422 | 1 | 80.75 | 1 | 2 | 9 | Offer B | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 30,988 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 51 | 4,116.9 | 0 | 1,507.56 | 0 | 5,624.46 | 0 | 1 | 95482 |
32 | 26 | 11.56 | 0 | null | null | 54 | Pomona | 3,885 | Month-to-Month | United States | 4795-WRNVT | Stayed | 0 | 0 | Female | 1 | DSL | 34.067932, -117.785168 | 34.067932 | -117.785168 | 0 | 65.1 | 0 | 0 | 0 | null | 1 | 1 | 0 | 0 | Credit Card | 1 | 36,057 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 40 | 2,586 | 0 | 462.4 | 0 | 3,048.4 | 0 | 1 | 91768 |
50 | 30 | 35.32 | 1 | Dissatisfaction | Poor expertise of online support | 65 | Ferndale | 3,849 | One Year | United States | 9831-BPFRI | Churned | 0 | 1 | Female | 1 | Fiber Optic | 40.4785, -124.301372 | 40.4785 | -124.301372 | 1 | 89.55 | 1 | 0 | 1 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 2,965 | 1 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 0 | 39 | 3,474.45 | 0 | 1,377.48 | 0 | 4,851.93 | 0 | 1 | 95536 |
54 | 57 | 16.75 | 0 | null | null | 72 | Tupman | 5,265 | Two Year | United States | 9769-TSBZE | Stayed | 1 | 0 | Female | 1 | DSL | 35.316263, -119.402559 | 35.316263 | -119.402559 | 0 | 66 | 1 | 3 | 0 | null | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 236 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 70 | 4,891.5 | 90 | 1,172.5 | 0 | 6,154 | 0 | 0 | 93276 |
62 | 0 | 42.25 | 0 | null | null | 56 | Weldon | 3,313 | One Year | United States | 9620-QJREV | Stayed | 0 | 0 | Male | 0 | null | 35.55647, -118.244914 | 35.55647 | -118.244914 | 0 | 20.55 | 0 | 0 | 0 | Offer B | 0 | 0 | 0 | 0 | Credit Card | 1 | 1,935 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 47 | 1,013.05 | 0 | 1,985.75 | 0 | 2,998.8 | 0 | 0 | 93283 |
40 | 14 | 15.53 | 0 | null | null | 42 | Crestline | 3,475 | Month-to-Month | United States | 8087-LGYHQ | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 34.248061, -117.29028 | 34.248061 | -117.29028 | 0 | 94.05 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 10,484 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 9 | 811.65 | 0 | 139.77 | 0 | 951.42 | 0 | 1 | 92325 |
24 | 52 | 16.15 | 0 | null | null | 47 | Potrero | 5,515 | Two Year | United States | 2904-GGUAZ | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 32.619465, -116.593605 | 32.619465 | -116.593605 | 1 | 84.05 | 1 | 0 | 8 | Offer A | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 905 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 1 | 0 | 72 | 6,052.25 | 0 | 1,162.8 | 0 | 7,215.05 | 1 | 1 | 91963 |
70 | 16 | 8.98 | 0 | null | null | 37 | Hughson | 2,399 | One Year | United States | 4468-KAZHE | Stayed | 0 | 0 | Female | 1 | DSL | 37.5923, -120.853288 | 37.5923 | -120.853288 | 1 | 60 | 0 | 0 | 1 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 6,822 | 0 | Q3 | 1 | 5 | 1 | California | 1 | 0 | 0 | 20 | 1,259.35 | 0 | 179.6 | 0 | 1,438.95 | 0 | 1 | 95326 |
64 | 0 | 10.94 | 0 | null | null | 55 | San Diego | 5,974 | Two Year | United States | 0704-VCUMB | Stayed | 0 | 0 | Female | 0 | null | 32.747484, -117.166877 | 32.747484 | -117.166877 | 1 | 20.25 | 0 | 0 | 1 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 30,202 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 61 | 1,278.8 | 0 | 667.34 | 5.15 | 1,940.99 | 0 | 0 | 92103 |
69 | 23 | 41.13 | 0 | null | null | 71 | Vacaville | 3,283 | One Year | United States | 5651-WYIPH | Stayed | 0 | 0 | Female | 1 | Cable | 38.419088, -122.024568 | 38.419088 | -122.024568 | 0 | 49.85 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 1 | 32,564 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 18 | 865.75 | 0 | 740.34 | 0 | 1,606.09 | 0 | 1 | 95688 |
77 | 16 | 37.4 | 0 | null | null | 47 | Anaheim | 5,691 | Month-to-Month | United States | 9279-CJEOJ | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 33.844983, -117.952151 | 33.844983 | -117.952151 | 0 | 95.4 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 60,553 | 0 | Q3 | 0 | 4 | 1 | California | 1 | 0 | 1 | 21 | 2,025.1 | 0 | 785.4 | 0 | 2,810.5 | 0 | 1 | 92801 |
73 | 19 | 38.06 | 1 | Competitor | Competitor made better offer | 87 | San Diego | 4,424 | Month-to-Month | United States | 6029-WTIPC | Churned | 0 | 1 | Male | 1 | Fiber Optic | 32.787836, -117.232360 | 32.787836 | -117.232376 | 0 | 101.1 | 1 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 46,086 | 0 | Q3 | 0 | 1 | 1 | California | 1 | 0 | 1 | 37 | 3,744.05 | 0 | 1,408.22 | 0 | 5,152.27 | 0 | 1 | 92109 |
52 | 17 | 25.25 | 0 | null | null | 52 | Los Olivos | 5,491 | Month-to-Month | United States | 9308-ANMVE | Stayed | 1 | 0 | Male | 1 | Cable | 34.70434, -120.02609 | 34.70434 | -120.02609 | 0 | 55.3 | 0 | 2 | 0 | Offer B | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 1,317 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 47 | 2,654.05 | 0 | 1,186.75 | 0 | 3,840.8 | 0 | 1 | 93441 |
44 | 0 | 6.61 | 0 | null | null | 67 | Lagunitas | 3,010 | Month-to-Month | United States | 3806-YAZOV | Joined | 0 | 0 | Female | 0 | null | 38.021772, -122.691744 | 38.021772 | -122.691744 | 0 | 18.8 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 821 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 3 | 56 | 0 | 19.83 | 0 | 75.83 | 0 | 0 | 94938 |
72 | 21 | 0 | 0 | null | null | 39 | Redcrest | 2,166 | One Year | United States | 4023-RTIQM | Stayed | 0 | 1 | Female | 1 | DSL | 40.363446, -123.835041 | 40.363446 | -123.835041 | 1 | 50.4 | 0 | 0 | 10 | Offer C | 1 | 1 | 1 | 1 | Credit Card | 0 | 400 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 0 | 31 | 1,580.1 | 0 | 0 | 0 | 1,580.1 | 0 | 1 | 95569 |
62 | 21 | 23.2 | 1 | Attitude | Attitude of support person | 91 | Mission Hills | 3,394 | Month-to-Month | United States | 1285-OKIPP | Churned | 1 | 0 | Male | 1 | Fiber Optic | 34.266389, -118.459744 | 34.266389 | -118.459744 | 0 | 79.9 | 0 | 3 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 17,112 | 0 | Q3 | 0 | 2 | 0 | California | 1 | 1 | 0 | 1 | 79.9 | 0 | 23.2 | 0 | 103.1 | 0 | 1 | 91345 |
34 | 14 | 17.57 | 1 | Other | Don't know | 74 | Annapolis | 5,353 | One Year | United States | 8559-CIZFV | Churned | 0 | 0 | Male | 1 | Cable | 38.731055, -123.316553 | 38.731055 | -123.316553 | 1 | 77.5 | 1 | 0 | 1 | Offer D | 1 | 1 | 0 | 1 | Mailed Check | 1 | 747 | 1 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 1 | 21 | 1,625 | 80 | 368.97 | 18.39 | 2,055.58 | 0 | 0 | 95412 |
42 | 28 | 18.47 | 0 | null | null | 37 | Stanford | 6,499 | Two Year | United States | 0383-CLDDA | Stayed | 0 | 1 | Female | 1 | DSL | 37.424342, -122.165641 | 37.424342 | -122.165641 | 0 | 85.35 | 1 | 0 | 0 | Offer A | 0 | 1 | 1 | 0 | Credit Card | 1 | 13,386 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 69 | 5,897.4 | 0 | 1,274.43 | 0 | 7,171.83 | 0 | 1 | 94305 |
61 | 0 | 4.79 | 0 | null | null | 61 | Cassel | 3,403 | Two Year | United States | 6518-KZXCB | Stayed | 0 | 0 | Male | 0 | null | 40.936285, -121.572692 | 40.936285 | -121.572692 | 0 | 25.25 | 1 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 344 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 22 | 566.5 | 0 | 105.38 | 0 | 671.88 | 0 | 0 | 96016 |
49 | 22 | 35.11 | 0 | null | null | 26 | Rancho Cucamonga | 4,551 | Two Year | United States | 6614-FHDBO | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 34.132275, -117.611478 | 34.132275 | -117.611478 | 0 | 109.2 | 1 | 0 | 0 | null | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 39,064 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 72 | 7,878.3 | 0 | 2,527.92 | 0 | 10,406.22 | 0 | 1 | 91701 |
77 | 4 | 6.23 | 1 | Attitude | Attitude of support person | 73 | Sacramento | 2,174 | Month-to-Month | United States | 4248-HCETZ | Churned | 0 | 1 | Male | 1 | Fiber Optic | 38.584505, -121.491956 | 38.584505 | -121.491956 | 1 | 79.65 | 0 | 0 | 1 | Offer C | 1 | 0 | 1 | 1 | Credit Card | 1 | 16,599 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 0 | 30 | 2,365.15 | 0 | 186.9 | 0 | 2,552.05 | 0 | 1 | 95814 |
58 | 12 | 40.58 | 0 | null | null | 44 | Sacramento | 5,111 | Month-to-Month | United States | 0396-YCHWO | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 38.486502, -121.334051 | 38.486502 | -121.334051 | 1 | 95.4 | 1 | 0 | 4 | Offer C | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 11,396 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 36 | 3,474.2 | 0 | 1,460.88 | 0 | 4,935.08 | 0 | 1 | 95829 |
48 | 8 | 0 | 0 | null | null | 25 | Victorville | 2,673 | Two Year | United States | 5656-MJEFC | Stayed | 0 | 1 | Male | 1 | Cable | 34.486835, -117.362274 | 34.486835 | -117.362274 | 1 | 48.15 | 0 | 0 | 10 | Offer B | 0 | 1 | 0 | 1 | Credit Card | 0 | 63,235 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 42 | 2,032.3 | 0 | 0 | 0 | 2,032.3 | 0 | 1 | 92392 |
40 | 76 | 0 | 0 | null | null | 41 | San Diego | 5,409 | One Year | United States | 6598-KELSS | Stayed | 1 | 0 | Male | 1 | DSL | 32.774046, -117.142454 | 32.774046 | -117.142454 | 0 | 43.05 | 0 | 3 | 0 | Offer B | 1 | 1 | 1 | 0 | Bank Withdrawal | 0 | 11,650 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 50 | 2,208.05 | 0 | 0 | 0 | 2,208.05 | 0 | 1 | 92108 |
57 | 0 | 45.19 | 0 | null | null | 72 | Whittier | 3,924 | Month-to-Month | United States | 2061-VVFST | Stayed | 0 | 0 | Female | 0 | null | 33.976678, -118.065875 | 33.976678 | -118.065875 | 1 | 19.5 | 0 | 0 | 1 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 32,148 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 37 | 805.2 | 0 | 1,672.03 | 0 | 2,477.23 | 0 | 0 | 90606 |
31 | 3 | 7.94 | 0 | null | null | 21 | Davis Creek | 5,354 | Month-to-Month | United States | 4132-KALRO | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 41.750354, -120.403885 | 41.750354 | -120.403885 | 0 | 100.85 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Credit Card | 1 | 104 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 4 | 399.25 | 10 | 31.76 | 0 | 441.01 | 0 | 0 | 96108 |
39 | 5 | 25.77 | 0 | null | null | 30 | Culver City | 3,178 | Month-to-Month | United States | 2273-QCKXA | Joined | 0 | 0 | Male | 1 | Cable | 34.019323, -118.391902 | 34.019323 | -118.391902 | 0 | 49.05 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 15,195 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 49.05 | 0 | 25.77 | 0 | 74.82 | 0 | 1 | 90232 |
66 | 24 | 22.9 | 0 | null | null | 63 | Cabazon | 5,610 | Two Year | United States | 6557-BZXLQ | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 33.929812, -116.76058 | 33.929812 | -116.76058 | 0 | 69.65 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 2,355 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 16 | 1,043.3 | 0 | 366.4 | 0 | 1,409.7 | 0 | 1 | 92230 |
60 | 0 | 26.99 | 0 | null | null | 20 | Stonyford | 4,375 | Two Year | United States | 9764-REAFF | Stayed | 0 | 0 | Female | 0 | null | 39.288127, -122.415841 | 39.288127 | -122.415841 | 1 | 18.4 | 0 | 0 | 9 | Offer B | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 844 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 59 | 1,057.85 | 0 | 1,592.41 | 0 | 2,650.26 | 0 | 0 | 95979 |
39 | 13 | 20.14 | 0 | null | null | 78 | Dulzura | 4,933 | Month-to-Month | United States | 3038-PQIUY | Stayed | 0 | 1 | Female | 1 | DSL | 32.622999, -116.687855 | 32.622999 | -116.687855 | 0 | 66.15 | 1 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 727 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 38 | 2,522.4 | 0 | 765.32 | 0 | 3,287.72 | 0 | 1 | 91917 |
20 | 69 | 33.28 | 0 | null | null | 36 | Santa Barbara | 4,648 | Month-to-Month | United States | 8963-JLGJT | Joined | 1 | 1 | Male | 1 | Cable | 34.037342, -119.80079 | 34.037342 | -119.80079 | 0 | 55.9 | 0 | 1 | 0 | Offer E | 0 | 1 | 0 | 0 | Credit Card | 1 | 25,771 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 1 | 0 | 3 | 157.55 | 0 | 99.84 | 0 | 257.39 | 1 | 1 | 93105 |
57 | 30 | 37.39 | 0 | null | null | 41 | Gardena | 5,937 | Two Year | United States | 8345-MVDYC | Stayed | 0 | 1 | Female | 1 | DSL | 33.876482, -118.284077 | 33.876482 | -118.284077 | 0 | 81.65 | 0 | 0 | 0 | Offer B | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 9,960 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 45 | 3,618.7 | 0 | 1,682.55 | 0 | 5,301.25 | 0 | 1 | 90248 |
74 | 17 | 48.85 | 1 | Competitor | Competitor made better offer | 69 | Los Angeles | 5,302 | Month-to-Month | United States | 7495-OOKFY | Churned | 1 | 0 | Female | 1 | Fiber Optic | 34.044271, -118.185237 | 34.044271 | -118.185237 | 1 | 80.65 | 1 | 1 | 1 | Offer E | 1 | 0 | 1 | 1 | Credit Card | 1 | 55,668 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 0 | 8 | 633.3 | 0 | 390.8 | 0 | 1,024.1 | 0 | 1 | 90063 |
41 | 7 | 48.37 | 0 | null | null | 70 | Sanger | 5,345 | Two Year | United States | 9135-MGVPY | Stayed | 0 | 1 | Male | 1 | DSL | 36.819628, -119.440414 | 36.819628 | -119.440414 | 1 | 84.7 | 0 | 0 | 10 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 28,991 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 69 | 5,878.9 | 0 | 3,337.53 | 0 | 9,216.43 | 0 | 1 | 93657 |
21 | 0 | 22.22 | 0 | null | null | 55 | Studio City | 5,534 | Two Year | United States | 7096-ZNBZI | Stayed | 0 | 0 | Female | 0 | null | 34.139082, -118.39275 | 34.139082 | -118.39275 | 1 | 26.45 | 1 | 0 | 1 | Offer A | 0 | 0 | 0 | 1 | Credit Card | 1 | 26,157 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 72 | 1,914.5 | 0 | 1,599.84 | 0 | 3,514.34 | 1 | 0 | 91604 |
25 | 0 | 16.57 | 0 | null | null | 23 | Orange | 6,469 | Two Year | United States | 8838-GPHZP | Stayed | 0 | 0 | Female | 0 | null | 33.784597, -117.844535 | 33.784597 | -117.844535 | 0 | 20.6 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 15,396 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 63 | 1,298.7 | 0 | 1,043.91 | 0 | 2,342.61 | 1 | 0 | 92866 |
44 | 14 | 40.26 | 1 | Other | Moved | 68 | Oakland | 3,553 | One Year | United States | 3707-LRWZD | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.828416, -122.216005 | 37.828416 | -122.216005 | 0 | 84.05 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 36,517 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 1 | 32 | 2,781.85 | 0 | 1,288.32 | 0 | 4,070.17 | 0 | 1 | 94611 |
46 | 6 | 10.33 | 0 | null | null | 41 | Torrance | 4,322 | One Year | United States | 2511-MORQY | Stayed | 0 | 1 | Male | 1 | DSL | 33.833181, -118.292062 | 33.833181 | -118.292062 | 1 | 54.9 | 1 | 0 | 4 | Offer B | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 17,058 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 50 | 2,614.1 | 0 | 516.5 | 0 | 3,130.6 | 0 | 1 | 90502 |
73 | 27 | 17.25 | 1 | Competitor | Competitor offered more data | 82 | San Jose | 4,553 | Month-to-Month | United States | 5293-WXJAK | Churned | 0 | 1 | Female | 1 | Fiber Optic | 37.28682, -121.723877 | 37.28682 | -121.723877 | 1 | 104.05 | 1 | 0 | 5 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 15,798 | 1 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 1 | 11 | 1,133.65 | 0 | 189.75 | 0 | 1,323.4 | 0 | 1 | 95135 |
33 | 22 | 34.51 | 0 | null | null | 76 | Point Reyes Station | 5,842 | Month-to-Month | United States | 7883-ROJOC | Stayed | 0 | 0 | Female | 1 | Cable | 38.060264, -122.830646 | 38.060264 | -122.830646 | 1 | 44.9 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 1 | Credit Card | 1 | 1,885 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 19 | 839.65 | 0 | 655.69 | 0 | 1,495.34 | 0 | 1 | 94956 |
29 | 53 | 41.92 | 0 | null | null | 54 | San Francisco | 4,361 | Two Year | United States | 0835-JKADZ | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.768881, -122.395521 | 37.768881 | -122.395521 | 0 | 111.25 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 17,372 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 71 | 7,984.15 | 0 | 2,976.32 | 0 | 10,960.47 | 1 | 1 | 94107 |
26 | 71 | 41.9 | 0 | null | null | 70 | Darwin | 4,372 | Month-to-Month | United States | 4537-DKTAL | Joined | 0 | 0 | Female | 1 | DSL | 36.319181, -117.593053 | 36.319181 | -117.593053 | 0 | 45.55 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 64 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 2 | 84.4 | 10 | 83.8 | 0 | 178.2 | 1 | 0 | 93522 |
37 | 27 | 42.78 | 0 | null | null | 69 | Bolinas | 2,237 | One Year | United States | 3354-OADJP | Stayed | 0 | 0 | Female | 1 | DSL | 37.943087, -122.72379 | 37.943087 | -122.72379 | 0 | 54.25 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 1,573 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 8 | 447.75 | 0 | 342.24 | 0 | 789.99 | 0 | 1 | 94924 |
33 | 9 | 40.34 | 0 | null | null | 62 | Huntington Beach | 5,340 | Two Year | United States | 6418-HNFED | Stayed | 0 | 1 | Male | 1 | DSL | 33.679659, -118.016195 | 33.679659 | -118.016195 | 1 | 83.25 | 0 | 0 | 1 | Offer B | 1 | 1 | 1 | 1 | Credit Card | 1 | 42,663 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 51 | 4,089.45 | 0 | 2,057.34 | 0 | 6,146.79 | 0 | 1 | 92648 |
30 | 85 | 0 | 0 | null | null | 33 | Knights Landing | 5,905 | One Year | United States | 4702-HDRKD | Stayed | 0 | 1 | Male | 1 | Cable | 38.875508, -121.765866 | 38.875508 | -121.765866 | 0 | 49.35 | 0 | 0 | 0 | Offer A | 0 | 1 | 1 | 0 | Bank Withdrawal | 0 | 1,793 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 67 | 3,321.35 | 0 | 0 | 0 | 3,321.35 | 0 | 1 | 95645 |
40 | 0 | 22.29 | 0 | null | null | 35 | Oroville | 5,422 | Two Year | United States | 8908-SLFCJ | Stayed | 0 | 0 | Female | 0 | null | 39.473896, -121.415927 | 39.473896 | -121.415927 | 0 | 20.85 | 0 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Credit Card | 1 | 28,382 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 21 | 435.25 | 0 | 468.09 | 1.31 | 902.03 | 0 | 0 | 95966 |
57 | 0 | 12 | 1 | Attitude | Attitude of support person | 66 | Glendale | 4,710 | Month-to-Month | United States | 1349-WXNGG | Churned | 0 | 0 | Male | 0 | null | 34.182378, -118.262922 | 34.182378 | -118.262922 | 0 | 20.05 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 9,864 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 1 | 20.05 | 0 | 12 | 0 | 32.05 | 0 | 0 | 91207 |
50 | 0 | 45.87 | 0 | null | null | 76 | Coleville | 5,826 | One Year | United States | 2662-NNTDK | Stayed | 0 | 0 | Male | 0 | null | 38.42528, -119.475741 | 38.42528 | -119.475741 | 0 | 24.8 | 1 | 0 | 0 | Offer B | 0 | 0 | 0 | 0 | Credit Card | 1 | 1,332 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 65 | 1,600.95 | 0 | 2,981.55 | 0 | 4,582.5 | 0 | 0 | 96107 |
56 | 15 | 37.48 | 0 | null | null | 71 | South El Monte | 3,945 | One Year | United States | 3282-ZISZV | Stayed | 0 | 1 | Male | 1 | DSL | 34.04622, -118.053753 | 34.04622 | -118.053753 | 0 | 83.7 | 1 | 0 | 0 | null | 1 | 0 | 0 | 0 | Credit Card | 1 | 45,645 | 1 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 32 | 2,633.3 | 0 | 1,199.36 | 0 | 3,832.66 | 0 | 1 | 91733 |
48 | 0 | 11.53 | 0 | null | null | 41 | Ontario | 6,015 | Two Year | United States | 1241-EZFMJ | Stayed | 0 | 0 | Male | 0 | null | 34.035602, -117.591528 | 34.035602 | -117.591528 | 1 | 25.45 | 1 | 0 | 2 | Offer B | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 56,280 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 61 | 1,538.6 | 0 | 703.33 | 0 | 2,241.93 | 0 | 0 | 91761 |
40 | 0 | 37.46 | 0 | null | null | 39 | Stonyford | 5,678 | One Year | United States | 8510-BBWMU | Stayed | 0 | 0 | Female | 0 | null | 39.288127, -122.415841 | 39.288127 | -122.415841 | 0 | 19.75 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 844 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 41 | 806.95 | 0 | 1,535.86 | 0 | 2,342.81 | 0 | 0 | 95979 |
60 | 11 | 18.29 | 0 | null | null | 69 | Santa Clara | 6,194 | One Year | United States | 9742-XOKTS | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 37.351214, -121.952417 | 37.351214 | -121.952417 | 1 | 89.55 | 1 | 1 | 10 | Offer A | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 36,349 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 67 | 6,038.55 | 0 | 1,225.43 | 33.76 | 7,230.22 | 0 | 1 | 95050 |
35 | 28 | 39.58 | 1 | Competitor | Competitor made better offer | 83 | Bangor | 2,077 | Month-to-Month | United States | 6608-QQLVK | Churned | 0 | 1 | Male | 1 | DSL | 39.396585, -121.38029 | 39.396585 | -121.38029 | 0 | 50.5 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 626 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 50.5 | 0 | 39.58 | 0 | 90.08 | 0 | 1 | 95914 |
25 | 26 | 0 | 0 | null | null | 58 | Artesia | 4,436 | Month-to-Month | United States | 7074-STDCN | Stayed | 0 | 0 | Male | 1 | Cable | 33.867593, -118.080637 | 33.867593 | -118.080637 | 0 | 40.6 | 0 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Bank Withdrawal | 0 | 16,398 | 1 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 0 | 39 | 1,494.5 | 0 | 0 | 0 | 1,494.5 | 1 | 1 | 90701 |
62 | 5 | 5.91 | 0 | null | null | 58 | La Honda | 5,201 | Month-to-Month | United States | 9342-VNIMQ | Stayed | 0 | 0 | Male | 1 | DSL | 37.285677, -122.224165 | 37.285677 | -122.224165 | 0 | 54.65 | 1 | 0 | 0 | Offer C | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,622 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 33 | 1,665.2 | 0 | 195.03 | 0 | 1,860.23 | 0 | 1 | 94020 |
40 | 0 | 29.06 | 0 | null | null | 76 | Fullerton | 5,243 | Two Year | United States | 2908-WGAXL | Stayed | 1 | 0 | Female | 0 | null | 33.902211, -117.914922 | 33.902211 | -117.914922 | 1 | 24.95 | 1 | 2 | 9 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 21,157 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 56 | 1,468.9 | 0 | 1,627.36 | 0 | 3,096.26 | 0 | 0 | 92835 |
66 | 12 | 22.89 | 0 | null | null | 26 | San Diego | 4,121 | Month-to-Month | United States | 4690-PKDQG | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 32.716007, -117.117462 | 32.716007 | -117.117462 | 1 | 95.55 | 1 | 0 | 3 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 47,140 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 1 | 42 | 3,930.6 | 0 | 961.38 | 0 | 4,891.98 | 0 | 1 | 92102 |
63 | 0 | 34.79 | 0 | null | null | 27 | Los Angeles | 3,772 | Month-to-Month | United States | 2791-SFVEW | Stayed | 0 | 0 | Female | 0 | null | 34.044639, -118.240413 | 34.044639 | -118.240413 | 0 | 20.15 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 9,732 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 9 | 238.15 | 0 | 313.11 | 0 | 551.26 | 0 | 0 | 90013 |
31 | 8 | 0 | 0 | null | null | 48 | Oakland | 4,151 | Two Year | United States | 6614-YOLAC | Stayed | 0 | 0 | Female | 1 | Cable | 37.803883, -122.208417 | 37.803883 | -122.208417 | 1 | 58.65 | 0 | 0 | 3 | Offer A | 1 | 1 | 0 | 1 | Credit Card | 0 | 28,900 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 71 | 4,145.25 | 0 | 0 | 0 | 4,145.25 | 0 | 1 | 94602 |
40 | 18 | 16.05 | 0 | null | null | 67 | Cazadero | 2,102 | Month-to-Month | United States | 4329-YPDDQ | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 38.578807, -123.19338 | 38.578807 | -123.19338 | 0 | 108.2 | 0 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 1,575 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 20 | 2,203.7 | 0 | 321 | 0 | 2,524.7 | 0 | 1 | 95421 |
48 | 10 | 0 | 0 | null | null | 37 | Daly City | 5,404 | One Year | United States | 7876-AEHIG | Stayed | 0 | 1 | Female | 1 | DSL | 37.680844, -122.48131 | 37.680844 | -122.48131 | 0 | 60.15 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Bank Withdrawal | 0 | 63,337 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 51 | 3,077 | 0 | 0 | 0 | 3,077 | 0 | 1 | 94015 |
36 | 17 | 12.82 | 0 | null | null | 70 | Los Angeles | 4,595 | Two Year | United States | 4671-VJLCL | Stayed | 0 | 1 | Female | 1 | DSL | 34.108455, -118.362081 | 34.108455 | -118.362081 | 0 | 79.85 | 1 | 0 | 0 | Offer B | 1 | 1 | 1 | 0 | Credit Card | 1 | 49,839 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 63 | 4,861.45 | 0 | 807.66 | 0 | 5,669.11 | 0 | 1 | 90046 |
44 | 2 | 0 | 1 | Price | Extra data charges | 65 | Fontana | 2,121 | Month-to-Month | United States | 9136-ALYBR | Churned | 0 | 0 | Male | 1 | Cable | 34.049671, -117.468896 | 34.049671 | -117.468896 | 0 | 24.45 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Mailed Check | 0 | 29,847 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 24.45 | 0 | 0 | 0 | 24.45 | 0 | 1 | 92337 |
59 | 53 | 44.61 | 0 | null | null | 43 | Modesto | 5,341 | Two Year | United States | 4077-HWUYD | Stayed | 1 | 1 | Male | 1 | DSL | 37.639029, -120.964772 | 37.639029 | -120.964772 | 1 | 87.55 | 1 | 3 | 1 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 27,135 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 6,463.15 | 0 | 3,211.92 | 0 | 9,675.07 | 0 | 1 | 95354 |
27 | 0 | 3.41 | 0 | null | null | 43 | Gustine | 5,432 | Two Year | United States | 9371-BITHB | Stayed | 1 | 0 | Female | 0 | null | 37.147198, -121.120161 | 37.147198 | -121.120161 | 1 | 19.85 | 0 | 1 | 1 | Offer B | 0 | 0 | 0 | 1 | Mailed Check | 1 | 7,872 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 52 | 1,070.5 | 0 | 177.32 | 0 | 1,247.82 | 1 | 0 | 95322 |
34 | 75 | 0 | 0 | null | null | 47 | Bethel Island | 3,303 | Two Year | United States | 6867-ACCZI | Stayed | 1 | 1 | Female | 1 | DSL | 38.050558, -121.646924 | 38.050558 | -121.646924 | 1 | 52.5 | 0 | 3 | 1 | Offer C | 1 | 1 | 1 | 1 | Credit Card | 0 | 2,379 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 24 | 1,208.15 | 0 | 0 | 0 | 1,208.15 | 0 | 1 | 94511 |
44 | 2 | 24.76 | 1 | Competitor | Competitor had better devices | 71 | Glendale | 3,068 | Month-to-Month | United States | 6365-MTGZX | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.162515, -118.203869 | 34.162515 | -118.203869 | 0 | 96 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 31,297 | 1 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 24 | 2,122.45 | 0 | 594.24 | 0 | 2,716.69 | 0 | 1 | 91206 |
20 | 0 | 20.09 | 0 | null | null | 23 | Forest Falls | 4,900 | Two Year | United States | 4785-FCIFB | Stayed | 0 | 0 | Female | 0 | null | 34.067699, -116.903891 | 34.067699 | -116.903891 | 1 | 24.4 | 1 | 0 | 10 | Offer B | 0 | 0 | 0 | 1 | Mailed Check | 1 | 958 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 61 | 1,417.9 | 0 | 1,225.49 | 0 | 2,643.39 | 1 | 0 | 92339 |
30 | 0 | 18.07 | 0 | null | null | 34 | Littlerock | 6,312 | Two Year | United States | 7969-FFOWG | Stayed | 0 | 0 | Male | 0 | null | 34.505273, -117.955054 | 34.505273 | -117.955054 | 1 | 19.9 | 0 | 0 | 2 | Offer B | 0 | 0 | 0 | 1 | Credit Card | 1 | 11,198 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 65 | 1,292.6 | 0 | 1,174.55 | 0 | 2,467.15 | 0 | 0 | 93543 |
63 | 13 | 45.76 | 0 | null | null | 55 | Fallbrook | 5,187 | Month-to-Month | United States | 9701-CDXHR | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 33.362575, -117.299644 | 33.362575 | -117.299644 | 1 | 69.15 | 0 | 0 | 1 | Offer B | 0 | 0 | 0 | 1 | Credit Card | 1 | 42,239 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 51 | 3,649.6 | 110 | 2,333.76 | 0 | 6,093.36 | 0 | 0 | 92028 |
29 | 0 | 10.84 | 0 | null | null | 80 | Los Angeles | 4,270 | Month-to-Month | United States | 9122-UMROB | Joined | 0 | 0 | Male | 0 | null | 34.062125, -118.315709 | 34.062125 | -118.315709 | 0 | 20.3 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 1,957 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 1 | 20.3 | 0 | 10.84 | 0 | 31.14 | 1 | 0 | 90010 |
41 | 0 | 6.7 | 0 | null | null | 20 | Salton City | 3,181 | Month-to-Month | United States | 2233-FAGXV | Stayed | 1 | 0 | Female | 0 | null | 33.28156, -115.955541 | 33.28156 | -115.955541 | 1 | 24.3 | 1 | 3 | 6 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 799 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 5 | 132.25 | 0 | 33.5 | 0 | 165.75 | 0 | 0 | 92275 |
23 | 71 | 43.04 | 1 | Other | Don't know | 91 | Burbank | 3,322 | One Year | United States | 2165-VOEGB | Churned | 0 | 0 | Female | 1 | Fiber Optic | 34.188339, -118.300942 | 34.188339 | -118.300942 | 0 | 105.2 | 0 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 18,112 | 1 | Q3 | 0 | 2 | 0 | California | 1 | 1 | 1 | 46 | 4,822.85 | 0 | 1,979.84 | 0 | 6,802.69 | 1 | 1 | 91501 |
40 | 20 | 19.01 | 0 | null | null | 66 | Chico | 5,775 | Month-to-Month | United States | 1656-DRSMG | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 39.903272, -121.843567 | 39.903272 | -121.843567 | 0 | 109.85 | 1 | 0 | 0 | Offer B | 1 | 0 | 1 | 0 | Credit Card | 1 | 26,971 | 1 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 63 | 7,002.95 | 0 | 1,197.63 | 0 | 8,200.58 | 0 | 1 | 95973 |
32 | 27 | 42.68 | 0 | null | null | 43 | Somes Bar | 2,562 | Month-to-Month | United States | 1230-QAJDW | Joined | 0 | 0 | Male | 1 | Cable | 41.444606, -123.471895 | 41.444606 | -123.471895 | 0 | 65.25 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 202 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 1 | 3 | 209.9 | 0 | 128.04 | 0 | 337.94 | 0 | 1 | 95568 |
23 | 51 | 35.28 | 1 | Attitude | Attitude of support person | 92 | Olancha | 5,730 | Month-to-Month | United States | 8042-JVNFH | Churned | 0 | 0 | Male | 1 | Fiber Optic | 36.296851, -117.865469 | 36.296851 | -117.865469 | 0 | 71.35 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 318 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 1 | 0 | 1 | 71.35 | 0 | 35.28 | 0 | 106.63 | 1 | 1 | 93549 |
33 | 0 | 13.98 | 0 | null | null | 42 | Oakland | 5,652 | Month-to-Month | United States | 9391-TTOYH | Stayed | 0 | 0 | Female | 0 | null | 37.828416, -122.216005 | 37.828416 | -122.216005 | 0 | 19.5 | 0 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Credit Card | 1 | 36,517 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 23 | 470.2 | 0 | 321.54 | 0 | 791.74 | 0 | 0 | 94611 |
68 | 2 | 45.43 | 0 | null | null | 47 | Likely | 4,277 | One Year | United States | 2453-SAFNS | Stayed | 0 | 0 | Female | 1 | Cable | 41.266008, -120.490731 | 41.266008 | -120.490731 | 0 | 72.1 | 1 | 0 | 0 | Offer B | 1 | 0 | 0 | 0 | Credit Card | 1 | 277 | 1 | Q3 | 0 | 5 | 1 | California | 0 | 0 | 1 | 54 | 3,886.05 | 0 | 2,453.22 | 0 | 6,339.27 | 0 | 1 | 96116 |
53 | 24 | 12.75 | 1 | Price | Price too high | 73 | Klamath River | 3,975 | Month-to-Month | United States | 5519-NPHVG | Churned | 0 | 0 | Female | 1 | Fiber Optic | 41.816595, -122.948287 | 41.816595 | -122.948287 | 0 | 94.2 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 482 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 12 | 1,046.1 | 120 | 153 | 7.39 | 1,311.71 | 0 | 0 | 96050 |
21 | 0 | 1.92 | 0 | null | null | 29 | Duarte | 4,047 | One Year | United States | 2907-ILJBN | Stayed | 0 | 0 | Female | 0 | null | 34.145695, -117.95982 | 34.145695 | -117.95982 | 1 | 20.6 | 0 | 0 | 7 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 27,414 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 11 | 233.9 | 0 | 21.12 | 0 | 255.02 | 1 | 0 | 91010 |
33 | 0 | 8.36 | 0 | null | null | 64 | Los Angeles | 3,915 | Two Year | United States | 4735-BJKOU | Stayed | 0 | 0 | Female | 0 | null | 34.110845, -118.259595 | 34.110845 | -118.259595 | 0 | 20.15 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Mailed Check | 1 | 29,310 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 40 | 804.85 | 0 | 334.4 | 0 | 1,139.25 | 0 | 0 | 90039 |
42 | 76 | 0 | 0 | null | null | 48 | Bakersfield | 4,132 | One Year | United States | 0743-HRVFF | Stayed | 1 | 1 | Female | 1 | DSL | 35.342891, -119.064803 | 35.342891 | -119.064803 | 1 | 56.15 | 0 | 3 | 4 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 0 | 58,632 | 1 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 51 | 2,898.95 | 0 | 0 | 0 | 2,898.95 | 0 | 1 | 93309 |
51 | 23 | 29.42 | 0 | null | null | 52 | Kings Beach | 2,004 | Month-to-Month | United States | 4657-FWVFY | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 39.246654, -120.029273 | 39.246654 | -120.029273 | 1 | 96.35 | 1 | 2 | 4 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 4,806 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 1 | 40 | 3,915.4 | 0 | 1,176.8 | 0 | 5,092.2 | 0 | 1 | 96143 |
42 | 17 | 28.7 | 0 | null | null | 67 | Fish Camp | 4,699 | Month-to-Month | United States | 1919-RTPQD | Stayed | 1 | 0 | Male | 1 | DSL | 37.483535, -119.679414 | 37.483535 | -119.679414 | 1 | 44.75 | 0 | 1 | 7 | Offer E | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 77 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 7 | 333.65 | 0 | 200.9 | 0 | 534.55 | 0 | 1 | 93623 |
48 | 15 | 17.53 | 1 | Other | Don't know | 76 | Los Angeles | 2,934 | Month-to-Month | United States | 3943-KDREE | Churned | 0 | 0 | Female | 1 | Fiber Optic | 34.062125, -118.315709 | 34.062125 | -118.315709 | 0 | 74.95 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,957 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 26 | 1,834.95 | 0 | 455.78 | 0 | 2,290.73 | 0 | 1 | 90010 |
33 | 24 | 32.75 | 0 | null | null | 47 | Doyle | 3,995 | Month-to-Month | United States | 2978-XXSOG | Stayed | 0 | 0 | Female | 1 | DSL | 40.012675, -120.101857 | 40.012675 | -120.101857 | 0 | 59.05 | 1 | 0 | 0 | Offer D | 0 | 1 | 1 | 0 | Credit Card | 1 | 1,177 | 1 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 22 | 1,253.5 | 0 | 720.5 | 0 | 1,974 | 0 | 1 | 96109 |
52 | 4 | 28.41 | 0 | null | null | 68 | Los Angeles | 5,319 | One Year | United States | 4480-MBMLB | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.002028, -118.430656 | 34.002028 | -118.430656 | 0 | 104.8 | 1 | 0 | 0 | Offer C | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 55,204 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 36 | 3,886.45 | 0 | 1,022.76 | 0 | 4,909.21 | 0 | 1 | 90066 |
19 | 42 | 41.12 | 1 | Competitor | Competitor had better devices | 88 | Sacramento | 4,494 | Month-to-Month | United States | 4763-PGDPO | Churned | 0 | 0 | Female | 1 | Fiber Optic | 38.494832, -121.529447 | 38.494832 | -121.529447 | 0 | 70.4 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 42,832 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 1 | 0 | 4 | 281 | 70 | 164.48 | 0 | 515.48 | 1 | 0 | 95831 |
54 | 11 | 42.93 | 0 | null | null | 34 | Joshua Tree | 4,121 | Month-to-Month | United States | 4138-NAXED | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.167236, -116.281511 | 34.167236 | -116.281511 | 0 | 81 | 1 | 0 | 0 | null | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 8,141 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 51 | 4,085.75 | 10 | 2,189.43 | 0 | 6,285.18 | 0 | 0 | 92252 |
56 | 28 | 9.1 | 0 | null | null | 51 | Fall River Mills | 4,785 | Month-to-Month | United States | 1355-KUSBG | Stayed | 1 | 0 | Female | 1 | DSL | 41.017282, -121.468945 | 41.017282 | -121.468945 | 1 | 48.8 | 1 | 2 | 1 | Offer E | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 1,902 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 7 | 349.8 | 0 | 63.7 | 0 | 413.5 | 0 | 1 | 96028 |
77 | 0 | 37.53 | 0 | null | null | 30 | Junction City | 4,713 | One Year | United States | 1763-KUAAW | Stayed | 0 | 0 | Female | 0 | null | 40.913192, -123.06597 | 40.913192 | -123.06597 | 0 | 20.35 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 734 | 0 | Q3 | 0 | 4 | 1 | California | 0 | 0 | 0 | 18 | 369.6 | 0 | 675.54 | 0 | 1,045.14 | 0 | 0 | 96048 |
72 | 5 | 20.55 | 1 | Competitor | Competitor offered more data | 76 | The Sea Ranch | 4,116 | Month-to-Month | United States | 1977-STDKI | Churned | 0 | 0 | Female | 1 | Fiber Optic | 38.696659, -123.436861 | 38.696659 | -123.436861 | 0 | 73 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 752 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 0 | 1 | 73 | 0 | 20.55 | 0 | 93.55 | 0 | 1 | 95497 |
51 | 12 | 21.91 | 1 | Competitor | Competitor offered higher download speeds | 88 | San Francisco | 4,713 | Month-to-Month | United States | 3683-QKIUE | Churned | 0 | 0 | Female | 1 | DSL | 37.768881, -122.395521 | 37.768881 | -122.395521 | 0 | 50.8 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 17,372 | 1 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 6 | 288.05 | 0 | 131.46 | 0 | 419.51 | 0 | 1 | 94107 |