Age
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80
| Avg Monthly GB Download
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85
| Avg Monthly Long Distance Charges
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50
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1
| Churn Category
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96
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22
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6.5k
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42
| Longitude
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-114.19
| Married
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| Monthly Charge
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119
| Multiple Lines
int64 0
1
| Number of Dependents
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8
| Number of Referrals
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11
| Offer
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values | Online Backup
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| Paperless Billing
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| Premium Tech Support
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1
| Streaming TV
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| Tenure in Months
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72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
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150
| Total Long Distance Charges
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3.56k
| Total Refunds
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49.8
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|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
61 | 27 | 11.97 | 1 | Attitude | Attitude of service provider | 75 | Kerman | 4,694 | Month-to-Month | United States | 3138-BKYAV | Churned | 0 | 0 | Male | 1 | Fiber Optic | 36.727418, -120.123526 | 36.727418 | -120.123526 | 0 | 85.35 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 14,062 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 6 | 489.45 | 0 | 71.82 | 0 | 561.27 | 0 | 1 | 93630 |
46 | 0 | 12.68 | 0 | null | null | 77 | Los Angeles | 4,630 | Two Year | United States | 6762-NSODU | Stayed | 1 | 0 | Female | 0 | null | 34.039224, -118.266293 | 34.039224 | -118.266293 | 1 | 19.4 | 0 | 3 | 9 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 15,140 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 46 | 958.15 | 0 | 583.28 | 0 | 1,541.43 | 0 | 0 | 90015 |
41 | 0 | 23.16 | 1 | Attitude | Attitude of support person | 89 | Vacaville | 2,959 | Month-to-Month | United States | 4211-MMAZN | Churned | 0 | 0 | Male | 0 | null | 38.419088, -122.024568 | 38.419088 | -122.024568 | 0 | 20.25 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Mailed Check | 1 | 32,564 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 1 | 20.25 | 0 | 23.16 | 0 | 43.41 | 0 | 0 | 95688 |
23 | 59 | 0 | 0 | null | null | 62 | Santa Ana | 2,133 | One Year | United States | 0308-IVGOK | Stayed | 0 | 1 | Female | 1 | DSL | 33.748635, -117.906125 | 33.748635 | -117.906125 | 0 | 40.4 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 0 | 70,011 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 11 | 422.6 | 0 | 0 | 0 | 422.6 | 1 | 1 | 92703 |
24 | 82 | 14.91 | 0 | null | null | 69 | Redlands | 4,900 | Month-to-Month | United States | 1304-BCCFO | Stayed | 0 | 1 | Male | 1 | Cable | 34.064073, -117.166158 | 34.064073 | -117.166158 | 1 | 70.05 | 0 | 0 | 2 | null | 0 | 0 | 1 | 1 | Mailed Check | 1 | 36,675 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 9 | 564.4 | 0 | 134.19 | 0 | 698.59 | 1 | 1 | 92374 |
54 | 0 | 27.93 | 0 | null | null | 72 | Tustin | 4,801 | One Year | United States | 0788-DXBFY | Stayed | 0 | 0 | Male | 0 | null | 33.735802, -117.818805 | 33.735802 | -117.818805 | 1 | 19.55 | 0 | 0 | 3 | Offer B | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 55,062 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 58 | 1,108.8 | 0 | 1,619.94 | 0 | 2,728.74 | 0 | 0 | 92780 |
78 | 12 | 16.83 | 1 | Price | Price too high | 72 | Concord | 4,661 | Month-to-Month | United States | 7248-VZQLC | Churned | 0 | 1 | Female | 1 | Fiber Optic | 37.971421, -121.971504 | 37.971421 | -121.971504 | 0 | 85.2 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 39,888 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 0 | 47 | 3,969.35 | 0 | 791.01 | 0 | 4,760.36 | 0 | 1 | 94521 |
34 | 17 | 39.6 | 1 | Price | Extra data charges | 72 | Jackson | 3,113 | Month-to-Month | United States | 7623-TRNQN | Churned | 1 | 0 | Male | 1 | DSL | 38.336216, -120.76901 | 38.336216 | -120.76901 | 0 | 49.9 | 0 | 1 | 0 | null | 0 | 0 | 1 | 0 | Mailed Check | 1 | 6,202 | 1 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 1 | 49.9 | 0 | 39.6 | 0 | 89.5 | 0 | 1 | 95642 |
49 | 21 | 34.98 | 0 | null | null | 23 | Covina | 5,687 | Month-to-Month | United States | 8563-OYMQY | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 34.097345, -117.906736 | 34.097345 | -117.906736 | 0 | 90.95 | 0 | 0 | 0 | Offer D | 1 | 0 | 1 | 0 | Credit Card | 1 | 33,817 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 0 | 17 | 1,612.2 | 0 | 594.66 | 0 | 2,206.86 | 0 | 1 | 91722 |
28 | 48 | 8.8 | 1 | Competitor | Competitor offered more data | 69 | Cupertino | 5,463 | Two Year | United States | 3400-ESFUW | Churned | 0 | 0 | Male | 1 | DSL | 37.306612, -122.080621 | 37.306612 | -122.080621 | 1 | 57.55 | 0 | 0 | 1 | Offer B | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 54,431 | 1 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 55 | 3,046.4 | 60 | 484 | 0 | 3,590.4 | 1 | 0 | 95014 |
38 | 26 | 39.63 | 1 | Price | Long distance charges | 82 | Tarzana | 6,136 | One Year | United States | 0748-RDGGM | Churned | 0 | 1 | Male | 1 | Fiber Optic | 34.157137, -118.548511 | 34.157137 | -118.548511 | 1 | 109.5 | 0 | 0 | 1 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 27,424 | 1 | Q3 | 1 | 2 | 0 | California | 1 | 1 | 1 | 70 | 7,534.65 | 0 | 2,774.1 | 0 | 10,308.75 | 0 | 1 | 91356 |
50 | 7 | 2.03 | 0 | null | null | 56 | Gardena | 2,867 | One Year | United States | 6416-JNVRK | Stayed | 0 | 0 | Female | 1 | Cable | 33.876482, -118.284077 | 33.876482 | -118.284077 | 0 | 55.65 | 0 | 0 | 0 | Offer B | 0 | 0 | 0 | 0 | Credit Card | 1 | 9,960 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 0 | 46 | 2,688.85 | 0 | 93.38 | 0 | 2,782.23 | 0 | 1 | 90248 |
51 | 25 | 0 | 0 | null | null | 68 | Sacramento | 5,658 | Two Year | United States | 8727-XDPUD | Stayed | 0 | 0 | Male | 1 | DSL | 38.486502, -121.334051 | 38.486502 | -121.334051 | 0 | 35.8 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 0 | 11,396 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 37 | 1,316.9 | 100 | 0 | 0 | 1,416.9 | 0 | 0 | 95829 |
28 | 41 | 17.02 | 1 | Competitor | Competitor made better offer | 65 | Temecula | 2,110 | Month-to-Month | United States | 6821-BUXUX | Churned | 0 | 0 | Female | 1 | Fiber Optic | 33.507255, -117.029473 | 33.507255 | -117.029473 | 0 | 96.65 | 1 | 0 | 0 | Offer D | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 46,171 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 1 | 13 | 1,244.5 | 0 | 221.26 | 0 | 1,465.76 | 1 | 1 | 92592 |
39 | 17 | 23.7 | 1 | Dissatisfaction | Network reliability | 69 | Arnold | 2,806 | Month-to-Month | United States | 8280-MQRQN | Churned | 0 | 1 | Female | 1 | Cable | 38.32153, -120.236358 | 38.32153 | -120.236358 | 0 | 50.45 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Mailed Check | 1 | 5,159 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 50.45 | 0 | 23.7 | 0 | 74.15 | 0 | 1 | 95223 |
25 | 0 | 4.57 | 0 | null | null | 46 | Sierra Madre | 5,306 | Two Year | United States | 7267-FRMJW | Stayed | 1 | 0 | Female | 0 | null | 34.168686, -118.057505 | 34.168686 | -118.057505 | 1 | 20.1 | 0 | 3 | 1 | Offer C | 0 | 0 | 0 | 1 | Credit Card | 1 | 10,558 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 25 | 486.05 | 0 | 114.25 | 0 | 600.3 | 1 | 0 | 91024 |
79 | 23 | 8.35 | 1 | Competitor | Competitor made better offer | 90 | Escondido | 5,571 | Month-to-Month | United States | 6894-LFHLY | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.141265, -116.967221 | 33.141265 | -116.967221 | 0 | 75.75 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 48,690 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 0 | 1 | 75.75 | 0 | 8.35 | 0 | 84.1 | 0 | 1 | 92027 |
21 | 0 | 22.96 | 0 | null | null | 34 | Oakley | 2,630 | Two Year | United States | 1106-HRLKZ | Stayed | 1 | 0 | Male | 0 | null | 37.999406, -121.686241 | 37.999406 | -121.686241 | 1 | 19.6 | 0 | 1 | 9 | Offer B | 0 | 0 | 0 | 1 | Credit Card | 1 | 27,607 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 40 | 808.95 | 0 | 918.4 | 0 | 1,727.35 | 1 | 0 | 94561 |
69 | 6 | 33.74 | 1 | Competitor | Competitor made better offer | 90 | Fallbrook | 5,247 | Month-to-Month | United States | 8290-YWKHZ | Churned | 0 | 0 | Female | 1 | Fiber Optic | 33.362575, -117.299644 | 33.362575 | -117.299644 | 1 | 93.2 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 42,239 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 1 | 32 | 2,931 | 0 | 1,079.68 | 17.88 | 3,992.8 | 0 | 1 | 92028 |
45 | 0 | 15.77 | 0 | null | null | 68 | Stanton | 2,484 | Month-to-Month | United States | 3930-ZGWVE | Joined | 0 | 0 | Male | 0 | null | 33.801869, -117.995068 | 33.801869 | -117.995068 | 0 | 19.75 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 29,694 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 19.75 | 0 | 15.77 | 0 | 35.52 | 0 | 0 | 90680 |
37 | 24 | 0 | 0 | null | null | 72 | Rocklin | 2,315 | One Year | United States | 7089-XXAYG | Stayed | 0 | 1 | Male | 1 | Cable | 38.7904, -121.236973 | 38.7904 | -121.236973 | 1 | 38.1 | 0 | 0 | 10 | null | 0 | 0 | 1 | 1 | Credit Card | 0 | 21,510 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 1 | 25 | 970.4 | 100 | 0 | 0 | 1,070.4 | 0 | 0 | 95677 |
60 | 27 | 19.05 | 1 | Competitor | Competitor had better devices | 91 | Phelan | 4,498 | Month-to-Month | United States | 4640-UHDOS | Churned | 0 | 0 | Female | 1 | DSL | 34.441123, -117.537886 | 34.441123 | -117.537886 | 1 | 55.95 | 0 | 0 | 3 | Offer D | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 12,463 | 0 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 0 | 13 | 734.35 | 0 | 247.65 | 0 | 982 | 0 | 1 | 92371 |
59 | 15 | 33.69 | 0 | null | null | 78 | Woodbridge | 5,577 | Month-to-Month | United States | 1346-UFHAX | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 38.169605, -121.310964 | 38.169605 | -121.310964 | 0 | 80 | 1 | 0 | 0 | Offer D | 0 | 1 | 1 | 0 | Credit Card | 1 | 4,176 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 13 | 1,029.35 | 0 | 437.97 | 0 | 1,467.32 | 0 | 0 | 95258 |
72 | 28 | 47.4 | 0 | null | null | 62 | Los Angeles | 4,999 | Two Year | United States | 6437-UDQJM | Stayed | 0 | 1 | Female | 1 | DSL | 34.017697, -118.200577 | 34.017697 | -118.200577 | 1 | 84.1 | 1 | 0 | 5 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 47,487 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 1 | 1 | 72 | 6,129.65 | 0 | 3,412.8 | 0 | 9,542.45 | 0 | 1 | 90023 |
52 | 18 | 24.91 | 1 | Dissatisfaction | Product dissatisfaction | 75 | Clearlake Oaks | 4,881 | Month-to-Month | United States | 2115-BFTIW | Churned | 0 | 0 | Male | 1 | Fiber Optic | 39.07116, -122.598542 | 39.07116 | -122.598542 | 0 | 70.95 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 3,684 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 25 | 1,767.35 | 20 | 622.75 | 0 | 2,410.1 | 0 | 0 | 95423 |
51 | 0 | 18.62 | 0 | null | null | 74 | Nice | 2,836 | Two Year | United States | 1494-EJZDW | Stayed | 1 | 0 | Female | 0 | null | 39.12334, -122.838198 | 39.12334 | -122.838198 | 1 | 20.15 | 0 | 3 | 1 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 2,223 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 10 | 220.8 | 0 | 186.2 | 0 | 407 | 0 | 0 | 95464 |
56 | 21 | 9.49 | 0 | null | null | 69 | Bakersfield | 4,388 | Month-to-Month | United States | 1766-GKNMI | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 35.280113, -118.962329 | 35.280113 | -118.962329 | 0 | 84.9 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 59,195 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 29 | 2,516.2 | 0 | 275.21 | 47.04 | 2,744.37 | 0 | 1 | 93307 |
73 | 13 | 49.91 | 0 | null | null | 21 | Honeydew | 6,132 | Two Year | United States | 8755-IWJHN | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 40.342928, -124.063329 | 40.342928 | -124.063329 | 1 | 95.35 | 1 | 0 | 5 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 82 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 1 | 0 | 69 | 6,382 | 0 | 3,443.79 | 0 | 9,825.79 | 0 | 1 | 95545 |
35 | 22 | 42.18 | 0 | null | null | 70 | Lake Arrowhead | 6,245 | One Year | United States | 8961-QDZZJ | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 34.2565, -117.19335 | 34.2565 | -117.19335 | 1 | 95 | 0 | 2 | 3 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 9,793 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 57 | 5,535.8 | 0 | 2,404.26 | 0 | 7,940.06 | 0 | 1 | 92352 |
26 | 76 | 0 | 1 | Price | Long distance charges | 90 | Orosi | 3,955 | Month-to-Month | United States | 2636-OHFMN | Churned | 0 | 0 | Male | 1 | DSL | 36.600185, -119.175655 | 36.600185 | -119.175655 | 1 | 48.55 | 0 | 0 | 4 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 0 | 9,780 | 0 | Q3 | 1 | 2 | 0 | California | 1 | 1 | 1 | 4 | 201 | 0 | 0 | 0 | 201 | 1 | 1 | 93647 |
45 | 24 | 45.39 | 0 | null | null | 80 | Hermosa Beach | 2,317 | Month-to-Month | United States | 3955-JBZZM | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 33.86532, -118.396336 | 33.86532 | -118.396336 | 0 | 78.8 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 18,693 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 20 | 1,641.3 | 0 | 907.8 | 0 | 2,549.1 | 0 | 1 | 90254 |
41 | 10 | 5.01 | 1 | Price | Extra data charges | 96 | Los Angeles | 4,963 | Month-to-Month | United States | 9158-VCTQB | Churned | 0 | 1 | Female | 1 | Fiber Optic | 34.017697, -118.200577 | 34.017697 | -118.200577 | 1 | 113.6 | 1 | 0 | 1 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 47,487 | 1 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 41 | 4,594.95 | 0 | 205.41 | 0 | 4,800.36 | 0 | 1 | 90023 |
41 | 18 | 27.3 | 0 | null | null | 51 | California City | 5,559 | Month-to-Month | United States | 6719-OXYBR | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 35.151491, -117.927597 | 35.151491 | -117.927597 | 0 | 85.3 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 8,316 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 15 | 1,219.85 | 0 | 409.5 | 0 | 1,629.35 | 0 | 1 | 93505 |
54 | 13 | 0 | 0 | null | null | 55 | Buena Park | 4,093 | Two Year | United States | 1837-YQUCE | Stayed | 0 | 1 | Female | 1 | DSL | 33.845706, -118.012204 | 33.845706 | -118.012204 | 0 | 58.35 | 0 | 0 | 0 | Offer A | 0 | 1 | 1 | 0 | Bank Withdrawal | 0 | 44,442 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 70 | 4,214.25 | 0 | 0 | 0 | 4,214.25 | 0 | 1 | 90620 |
59 | 0 | 25.54 | 0 | null | null | 30 | Carson | 4,329 | Two Year | United States | 1328-EUZHC | Stayed | 0 | 0 | Female | 0 | null | 33.859171, -118.252272 | 33.859171 | -118.252272 | 1 | 20.1 | 0 | 0 | 4 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 25,566 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 18 | 370.5 | 0 | 459.72 | 0 | 830.22 | 0 | 0 | 90746 |
79 | 18 | 34.01 | 1 | Competitor | Competitor made better offer | 94 | San Diego | 4,703 | Month-to-Month | United States | 3398-FSHON | Churned | 0 | 0 | Female | 1 | Fiber Optic | 32.898613, -117.202937 | 32.898613 | -117.202937 | 0 | 91.3 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 4,258 | 0 | Q3 | 0 | 2 | 1 | California | 0 | 0 | 1 | 12 | 1,094.5 | 0 | 408.12 | 0 | 1,502.62 | 0 | 1 | 92121 |
76 | 21 | 2.9 | 1 | Attitude | Attitude of support person | 94 | Crows Landing | 2,322 | Month-to-Month | United States | 3714-JTVOV | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.435664, -121.049056 | 37.435664 | -121.049056 | 1 | 74.15 | 0 | 0 | 1 | Offer B | 0 | 1 | 1 | 1 | Credit Card | 1 | 1,508 | 0 | Q3 | 1 | 1 | 1 | California | 0 | 0 | 0 | 42 | 3,229.4 | 0 | 121.8 | 0 | 3,351.2 | 0 | 1 | 95313 |
53 | 3 | 49.66 | 0 | null | null | 68 | Palos Verdes Peninsula | 2,429 | Month-to-Month | United States | 9927-DSWDF | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 33.788208, -118.404955 | 33.788208 | -118.404955 | 1 | 104.6 | 0 | 0 | 1 | Offer D | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 24,979 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 22 | 2,180.55 | 0 | 1,092.52 | 0 | 3,273.07 | 0 | 1 | 90274 |
40 | 23 | 22.88 | 1 | Competitor | Competitor made better offer | 96 | Amador City | 3,847 | Month-to-Month | United States | 2754-XBHTB | Churned | 0 | 0 | Female | 1 | Fiber Optic | 38.431407, -120.8421 | 38.431407 | -120.8421 | 0 | 77.65 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 222 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 1 | 9 | 714.15 | 0 | 205.92 | 0 | 920.07 | 0 | 1 | 95601 |
36 | 28 | 10.92 | 0 | null | null | 21 | Los Angeles | 5,974 | Two Year | United States | 5248-YGIJN | Stayed | 0 | 1 | Male | 1 | DSL | 34.085807, -118.206617 | 34.085807 | -118.206617 | 1 | 90.25 | 1 | 0 | 9 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 38,415 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 72 | 6,369.45 | 0 | 786.24 | 0 | 7,155.69 | 0 | 1 | 90031 |
27 | 42 | 0 | 0 | null | null | 73 | Fountain Valley | 4,445 | Two Year | United States | 3298-QEICA | Stayed | 0 | 0 | Female | 1 | DSL | 33.712036, -117.950113 | 33.712036 | -117.950113 | 1 | 34.6 | 0 | 0 | 10 | null | 0 | 1 | 0 | 1 | Credit Card | 0 | 54,548 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 23 | 813.45 | 0 | 0 | 0 | 813.45 | 1 | 1 | 92708 |
43 | 22 | 0 | 0 | null | null | 21 | Tulare | 5,269 | One Year | United States | 0234-TEVTT | Stayed | 1 | 1 | Female | 1 | DSL | 36.185471, -119.375243 | 36.185471 | -119.375243 | 1 | 45 | 0 | 3 | 3 | null | 0 | 1 | 0 | 1 | Credit Card | 0 | 56,101 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 48 | 2,196.3 | 0 | 0 | 0 | 2,196.3 | 0 | 1 | 93274 |
36 | 29 | 0 | 1 | Other | Don't know | 78 | Snelling | 4,840 | Month-to-Month | United States | 6581-NQCBA | Churned | 0 | 0 | Female | 1 | DSL | 37.521708, -120.426843 | 37.521708 | -120.426843 | 1 | 49.95 | 0 | 0 | 1 | Offer D | 0 | 0 | 1 | 1 | Bank Withdrawal | 0 | 1,158 | 1 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 16 | 810.2 | 0 | 0 | 0 | 810.2 | 0 | 1 | 95369 |
19 | 0 | 29.15 | 0 | null | null | 75 | Montgomery Creek | 3,353 | Two Year | United States | 3717-FDJFU | Stayed | 1 | 0 | Male | 0 | null | 40.877552, -121.885884 | 40.877552 | -121.885884 | 0 | 20.45 | 0 | 1 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 431 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 5 | 106.9 | 0 | 145.75 | 0 | 252.65 | 1 | 0 | 96065 |
26 | 26 | 28.59 | 1 | Competitor | Competitor made better offer | 89 | San Diego | 2,931 | Month-to-Month | United States | 9050-QLROH | Churned | 0 | 1 | Male | 1 | Fiber Optic | 32.886925, -117.152162 | 32.886925 | -117.152162 | 0 | 90.7 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 74,232 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 0 | 18 | 1,597.25 | 0 | 514.62 | 0 | 2,111.87 | 1 | 1 | 92126 |
48 | 16 | 27.58 | 1 | Other | Moved | 79 | Mendocino | 5,066 | Month-to-Month | United States | 7153-OANIO | Churned | 0 | 0 | Male | 1 | Fiber Optic | 39.305545, -123.743697 | 39.305545 | -123.743697 | 0 | 69.95 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 2,229 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 1 | 69.95 | 0 | 27.58 | 0 | 97.53 | 0 | 1 | 95460 |
35 | 13 | 26.43 | 0 | null | null | 23 | Julian | 4,810 | Month-to-Month | United States | 1960-UYCNN | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 32.980678, -116.262854 | 32.980678 | -116.262854 | 0 | 95.25 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 3,577 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 10 | 1,021.55 | 0 | 264.3 | 0 | 1,285.85 | 0 | 1 | 92036 |
26 | 0 | 45.87 | 0 | null | null | 40 | San Francisco | 5,919 | Month-to-Month | United States | 4694-PHWFW | Stayed | 1 | 0 | Female | 0 | null | 37.789168, -122.395009 | 37.789168 | -122.395009 | 0 | 19.95 | 0 | 3 | 0 | null | 0 | 0 | 0 | 0 | Mailed Check | 1 | 2,066 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 8 | 170.9 | 0 | 366.96 | 0 | 537.86 | 1 | 0 | 94105 |
27 | 73 | 46.94 | 1 | Attitude | Attitude of support person | 83 | Pomona | 6,088 | Month-to-Month | United States | 6651-AZVTJ | Churned | 0 | 1 | Male | 1 | Fiber Optic | 34.067932, -117.785168 | 34.067932 | -117.785168 | 1 | 99.8 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 36,057 | 0 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 49 | 4,872.45 | 130 | 2,300.06 | 0 | 7,302.51 | 1 | 0 | 91768 |
80 | 14 | 6.33 | 1 | Price | Extra data charges | 67 | Whittier | 2,793 | Month-to-Month | United States | 4846-WHAFZ | Churned | 1 | 0 | Female | 1 | Fiber Optic | 33.972119, -118.020188 | 33.972119 | -118.020188 | 1 | 76.5 | 1 | 1 | 1 | Offer C | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 26,265 | 0 | Q3 | 1 | 2 | 1 | California | 0 | 0 | 0 | 37 | 2,868.15 | 0 | 234.21 | 0 | 3,102.36 | 0 | 1 | 90602 |
46 | 0 | 5.69 | 0 | null | null | 59 | Westwood | 2,712 | Month-to-Month | United States | 1498-DQNRX | Stayed | 0 | 0 | Female | 0 | null | 40.271535, -121.018087 | 40.271535 | -121.018087 | 1 | 19.85 | 0 | 0 | 0 | null | 0 | 0 | 0 | 1 | Mailed Check | 1 | 4,158 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 29 | 573.05 | 0 | 165.01 | 0 | 738.06 | 0 | 0 | 96137 |
62 | 12 | 12.42 | 0 | null | null | 64 | Sacramento | 2,157 | One Year | United States | 3926-YZVVX | Stayed | 0 | 0 | Female | 1 | Cable | 38.660442, -121.346321 | 38.660442 | -121.346321 | 0 | 50.05 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 20,993 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 41 | 2,029.05 | 0 | 509.22 | 0 | 2,538.27 | 0 | 1 | 95841 |
42 | 26 | 24.83 | 0 | null | null | 23 | Buttonwillow | 5,104 | Month-to-Month | United States | 4324-AHJKS | Stayed | 0 | 1 | Female | 1 | DSL | 35.451402, -119.488413 | 35.451402 | -119.488413 | 0 | 55.8 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Credit Card | 1 | 2,078 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 5 | 300.4 | 0 | 124.15 | 0 | 424.55 | 0 | 1 | 93206 |
54 | 30 | 2.2 | 1 | Competitor | Competitor offered more data | 87 | Los Angeles | 4,179 | Month-to-Month | United States | 1447-GIQMR | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.003553, -118.308933 | 34.003553 | -118.308933 | 1 | 69.15 | 0 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 29,299 | 0 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 0 | 1 | 69.15 | 0 | 2.2 | 0 | 71.35 | 0 | 1 | 90062 |
59 | 3 | 29.16 | 0 | null | null | 64 | San Gregorio | 4,492 | Month-to-Month | United States | 9873-MNDKV | Stayed | 0 | 0 | Female | 1 | DSL | 37.331762, -122.341444 | 37.331762 | -122.341444 | 0 | 44.65 | 0 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Credit Card | 1 | 291 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 11 | 472.25 | 0 | 320.76 | 0 | 793.01 | 0 | 1 | 94074 |
54 | 27 | 0 | 0 | null | null | 74 | Fresno | 3,882 | One Year | United States | 2316-ESMLS | Stayed | 0 | 0 | Female | 1 | DSL | 36.793601, -119.761131 | 36.793601 | -119.761131 | 1 | 33.15 | 0 | 0 | 7 | null | 0 | 1 | 0 | 1 | Credit Card | 0 | 39,148 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 12 | 444.75 | 0 | 0 | 0 | 444.75 | 0 | 1 | 93726 |
23 | 27 | 0 | 0 | null | null | 33 | San Ysidro | 4,051 | Two Year | United States | 2580-ASVVY | Stayed | 0 | 0 | Female | 1 | DSL | 32.555828, -117.040073 | 32.555828 | -117.040073 | 1 | 45.4 | 0 | 0 | 1 | null | 0 | 1 | 0 | 1 | Bank Withdrawal | 0 | 28,488 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 37 | 1,593.1 | 0 | 0 | 44.13 | 1,548.97 | 1 | 1 | 92173 |
78 | 28 | 49.98 | 0 | null | null | 32 | Fontana | 3,509 | One Year | United States | 5760-WRAHC | Stayed | 0 | 1 | Female | 1 | DSL | 34.136367, -117.460803 | 34.136367 | -117.460803 | 0 | 69.75 | 0 | 0 | 0 | Offer D | 0 | 1 | 1 | 0 | Mailed Check | 1 | 54,586 | 1 | Q3 | 0 | 3 | 1 | California | 1 | 1 | 0 | 22 | 1,545.4 | 0 | 1,099.56 | 0 | 2,644.96 | 0 | 1 | 92336 |
56 | 8 | 16.99 | 0 | null | null | 59 | Oakland | 5,262 | Month-to-Month | United States | 4065-JJAVA | Joined | 0 | 0 | Female | 1 | DSL | 37.758019, -122.138678 | 37.758019 | -122.138678 | 0 | 49.5 | 0 | 0 | 0 | null | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 42,854 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 1 | 49.5 | 30 | 16.99 | 0 | 96.49 | 0 | 0 | 94605 |
57 | 0 | 37.62 | 0 | null | null | 38 | Glendale | 3,666 | Month-to-Month | United States | 1156-ZFYDO | Joined | 0 | 0 | Female | 0 | null | 34.17051, -118.289463 | 34.17051 | -118.289463 | 0 | 19.75 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 23,981 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 19.75 | 0 | 37.62 | 0 | 57.37 | 0 | 0 | 91201 |
31 | 22 | 0 | 1 | Dissatisfaction | Product dissatisfaction | 90 | La Puente | 5,995 | One Year | United States | 3034-ZBEQN | Churned | 0 | 1 | Female | 1 | DSL | 34.038983, -117.991372 | 34.038983 | -117.991372 | 1 | 34.7 | 0 | 0 | 1 | null | 1 | 0 | 0 | 1 | Mailed Check | 0 | 30,802 | 0 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 0 | 48 | 1,604.5 | 0 | 0 | 0 | 1,604.5 | 0 | 1 | 91746 |
51 | 30 | 25.9 | 0 | null | null | 62 | Kyburz | 5,907 | Two Year | United States | 3050-RLLXC | Stayed | 1 | 1 | Female | 1 | Cable | 38.766036, -120.209673 | 38.766036 | -120.209673 | 1 | 81.25 | 1 | 2 | 10 | Offer B | 1 | 1 | 0 | 1 | Credit Card | 1 | 183 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 56 | 4,620.4 | 0 | 1,450.4 | 0 | 6,070.8 | 0 | 1 | 95720 |
68 | 15 | 25.27 | 1 | Attitude | Attitude of support person | 68 | San Diego | 5,857 | Month-to-Month | United States | 7240-FQLHE | Churned | 0 | 0 | Female | 1 | Fiber Optic | 32.707892, -117.05512 | 32.707892 | -117.05512 | 1 | 99.75 | 1 | 0 | 1 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 66,838 | 1 | Q3 | 1 | 2 | 1 | California | 1 | 0 | 1 | 18 | 1,836.25 | 0 | 454.86 | 0 | 2,291.11 | 0 | 1 | 92114 |
27 | 71 | 24.4 | 1 | Other | Don't know | 77 | Blue Lake | 3,326 | Month-to-Month | United States | 7831-QGOXH | Churned | 0 | 0 | Female | 1 | Fiber Optic | 40.94338, -123.831799 | 40.94338 | -123.831799 | 0 | 85.2 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,584 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 1 | 1 | 18 | 1,553.9 | 0 | 439.2 | 0 | 1,993.1 | 1 | 1 | 95525 |
29 | 48 | 0 | 0 | null | null | 55 | Cathedral City | 3,065 | Month-to-Month | United States | 2538-OIMXF | Joined | 1 | 0 | Female | 1 | Cable | 33.829583, -116.474131 | 33.829583 | -116.474131 | 0 | 24.7 | 0 | 1 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 0 | 43,141 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 24.7 | 70 | 0 | 0 | 94.7 | 1 | 0 | 92234 |
38 | 0 | 31.78 | 0 | null | null | 69 | Fallbrook | 5,748 | Two Year | United States | 4957-SREEC | Stayed | 1 | 0 | Male | 0 | null | 33.362575, -117.299644 | 33.362575 | -117.299644 | 1 | 20.35 | 0 | 1 | 2 | Offer A | 0 | 0 | 0 | 1 | Credit Card | 1 | 42,239 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 70 | 1,458.1 | 0 | 2,224.6 | 35.44 | 3,647.26 | 0 | 0 | 92028 |
57 | 0 | 3.18 | 0 | null | null | 67 | Glendale | 4,871 | Two Year | United States | 1047-RNXZV | Stayed | 0 | 0 | Male | 0 | null | 34.195386, -118.238508 | 34.195386 | -118.238508 | 0 | 19.55 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 16,910 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 43 | 876.15 | 0 | 136.74 | 15.17 | 997.72 | 0 | 0 | 91208 |
35 | 21 | 0 | 0 | null | null | 61 | Santa Monica | 4,015 | Month-to-Month | United States | 6180-YBIQI | Stayed | 0 | 0 | Male | 1 | DSL | 34.026334, -118.474222 | 34.026334 | -118.474222 | 0 | 24.3 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 0 | 19,975 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 5 | 100.2 | 0 | 0 | 0 | 100.2 | 0 | 1 | 90404 |
51 | 2 | 0 | 1 | Other | Don't know | 95 | Long Beach | 5,633 | One Year | United States | 5294-CDGWY | Churned | 0 | 1 | Male | 1 | DSL | 33.752524, -118.210737 | 33.752524 | -118.210737 | 1 | 59.3 | 0 | 0 | 1 | null | 1 | 1 | 0 | 1 | Bank Withdrawal | 0 | 38,427 | 0 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 51 | 3,014.65 | 0 | 0 | 0 | 3,014.65 | 0 | 1 | 90802 |
35 | 4 | 0 | 1 | Attitude | Attitude of support person | 94 | Nipomo | 4,119 | Month-to-Month | United States | 5057-LCOUI | Churned | 0 | 1 | Female | 1 | DSL | 35.050345, -120.489599 | 35.050345 | -120.489599 | 0 | 50.75 | 0 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Bank Withdrawal | 0 | 15,405 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 39 | 2,011.4 | 0 | 0 | 0 | 2,011.4 | 0 | 1 | 93444 |
49 | 0 | 27.04 | 0 | null | null | 76 | Woodland Hills | 3,027 | Month-to-Month | United States | 7976-CICYS | Stayed | 0 | 0 | Male | 0 | null | 34.178068, -118.615714 | 34.178068 | -118.615714 | 0 | 20.7 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 36,123 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 4 | 83.75 | 0 | 108.16 | 0 | 191.91 | 0 | 0 | 91367 |
53 | 0 | 10.14 | 0 | null | null | 32 | Alhambra | 3,389 | Month-to-Month | United States | 8267-KFGYD | Joined | 1 | 0 | Male | 0 | null | 34.074736, -118.145959 | 34.074736 | -118.145959 | 0 | 21.05 | 0 | 1 | 0 | null | 0 | 0 | 1 | 0 | Mailed Check | 1 | 30,635 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 21.05 | 0 | 10.14 | 0 | 31.19 | 0 | 0 | 91803 |
42 | 0 | 23.67 | 0 | null | null | 73 | Thousand Oaks | 4,639 | Month-to-Month | United States | 7721-DVEKZ | Joined | 0 | 0 | Female | 0 | null | 34.214054, -118.88109 | 34.214054 | -118.88109 | 0 | 19.65 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 42,526 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 19.65 | 0 | 23.67 | 0 | 43.32 | 0 | 0 | 91360 |
41 | 3 | 30.8 | 0 | null | null | 66 | Oakland | 5,017 | Month-to-Month | United States | 7426-RHZGU | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.739113, -122.175602 | 37.739113 | -122.175602 | 0 | 95.9 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 31,392 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 9 | 827.45 | 0 | 277.2 | 0 | 1,104.65 | 0 | 1 | 94603 |
36 | 51 | 9.5 | 0 | null | null | 33 | Gualala | 4,952 | One Year | United States | 2330-PQGDQ | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 38.848082, -123.50608 | 38.848082 | -123.50608 | 1 | 84.2 | 1 | 3 | 6 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 1,916 | 1 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 51 | 4,299.75 | 0 | 484.5 | 39.68 | 4,744.57 | 0 | 1 | 95445 |
28 | 0 | 23.12 | 0 | null | null | 72 | Calexico | 5,462 | One Year | United States | 0052-YNYOT | Stayed | 0 | 0 | Female | 0 | null | 32.690654, -115.431225 | 32.690654 | -115.431225 | 0 | 20.55 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 27,804 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 67 | 1,343.4 | 0 | 1,549.04 | 30.53 | 2,861.91 | 1 | 0 | 92231 |
37 | 18 | 11.96 | 1 | Competitor | Competitor made better offer | 87 | Escondido | 5,953 | Month-to-Month | United States | 1965-DDBWU | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.141265, -116.967221 | 33.141265 | -116.967221 | 0 | 89.05 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 48,690 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 16 | 1,448.6 | 0 | 191.36 | 0 | 1,639.96 | 0 | 1 | 92027 |
44 | 0 | 47.24 | 0 | null | null | 76 | Laton | 4,747 | Two Year | United States | 7463-IFMQU | Stayed | 0 | 0 | Female | 0 | null | 36.444232, -119.718285 | 36.444232 | -119.718285 | 1 | 20.05 | 0 | 0 | 1 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 2,900 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 72 | 1,423.65 | 0 | 3,401.28 | 0 | 4,824.93 | 0 | 0 | 93242 |
61 | 24 | 27.62 | 0 | null | null | 65 | Anaheim | 6,092 | Month-to-Month | United States | 8097-VBQTZ | Stayed | 0 | 0 | Male | 1 | Cable | 33.83796, -117.870494 | 33.83796 | -117.870494 | 0 | 69.9 | 0 | 0 | 0 | Offer B | 1 | 1 | 1 | 0 | Credit Card | 1 | 34,398 | 1 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 1 | 54 | 3,883.3 | 0 | 1,491.48 | 0 | 5,374.78 | 0 | 1 | 92806 |
55 | 10 | 20.36 | 1 | Competitor | Competitor had better devices | 69 | Atwater | 5,750 | Month-to-Month | United States | 3992-YWPKO | Churned | 0 | 1 | Female | 1 | Fiber Optic | 37.321233, -120.656354 | 37.321233 | -120.656354 | 0 | 109.9 | 1 | 0 | 0 | Offer E | 1 | 0 | 1 | 0 | Credit Card | 1 | 27,808 | 1 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 6 | 669.45 | 0 | 122.16 | 0 | 791.61 | 0 | 1 | 95301 |
50 | 0 | 19.09 | 0 | null | null | 72 | Arvin | 5,668 | Two Year | United States | 9574-BOSMD | Stayed | 1 | 0 | Male | 0 | null | 35.116307, -118.817644 | 35.116307 | -118.817644 | 1 | 25.4 | 1 | 2 | 10 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 16,206 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 68 | 1,620.2 | 0 | 1,298.12 | 9.34 | 2,908.98 | 0 | 0 | 93203 |
48 | 0 | 20.11 | 0 | null | null | 67 | Campo Seco | 3,043 | Two Year | United States | 8292-ITGYJ | Stayed | 1 | 0 | Female | 0 | null | 38.233879, -120.861666 | 38.233879 | -120.861666 | 1 | 24.65 | 1 | 1 | 7 | Offer B | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 75 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 45 | 1,138.8 | 0 | 904.95 | 0 | 2,043.75 | 0 | 0 | 95226 |
20 | 48 | 12.28 | 0 | null | null | 33 | Essex | 5,162 | Two Year | United States | 0412-UCCNP | Stayed | 0 | 1 | Male | 1 | DSL | 34.9436, -115.287901 | 34.9436 | -115.287901 | 0 | 59.2 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 115 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 55 | 3,175.85 | 0 | 675.4 | 0 | 3,851.25 | 1 | 1 | 92332 |
49 | 0 | 11.6 | 0 | null | null | 30 | La Honda | 4,453 | Two Year | United States | 4641-FROLU | Stayed | 1 | 0 | Female | 0 | null | 37.285677, -122.224165 | 37.285677 | -122.224165 | 1 | 19.3 | 0 | 1 | 8 | Offer C | 0 | 0 | 0 | 1 | Credit Card | 1 | 1,622 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 30 | 602.9 | 0 | 348 | 0 | 950.9 | 0 | 0 | 94020 |
34 | 18 | 34.02 | 0 | null | null | 56 | Campbell | 5,540 | One Year | United States | 1088-CNNKB | Stayed | 0 | 1 | Male | 1 | DSL | 37.279689, -121.954567 | 37.279689 | -121.954567 | 1 | 80 | 1 | 0 | 9 | null | 1 | 1 | 0 | 1 | Credit Card | 1 | 44,976 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 63 | 5,040.2 | 0 | 2,143.26 | 0 | 7,183.46 | 0 | 1 | 95008 |
75 | 22 | 46.05 | 1 | Dissatisfaction | Limited range of services | 91 | Oakley | 4,819 | Month-to-Month | United States | 5383-MMTWC | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.999406, -121.686241 | 37.999406 | -121.686241 | 1 | 84 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 27,607 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 0 | 8 | 613.4 | 0 | 368.4 | 0 | 981.8 | 0 | 1 | 94561 |
58 | 10 | 26.47 | 1 | Competitor | Competitor made better offer | 91 | San Diego | 2,384 | Month-to-Month | United States | 8086-OVPWV | Churned | 0 | 0 | Male | 1 | Fiber Optic | 32.825086, -117.199424 | 32.825086 | -117.199424 | 0 | 80.2 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 51,213 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 0 | 2 | 181.1 | 10 | 52.94 | 0 | 244.04 | 0 | 0 | 92117 |
34 | 0 | 9.44 | 0 | null | null | 66 | Spring Valley | 4,745 | Month-to-Month | United States | 1098-TDVUQ | Joined | 0 | 0 | Female | 0 | null | 32.726627, -116.994608 | 32.726627 | -116.994608 | 0 | 19.25 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 56,100 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 19.25 | 0 | 9.44 | 0 | 28.69 | 0 | 0 | 91977 |
39 | 28 | 14.75 | 1 | Competitor | Competitor had better devices | 82 | Modesto | 4,292 | Month-to-Month | United States | 5027-QPKTE | Churned | 0 | 0 | Male | 1 | Fiber Optic | 37.671806, -121.007575 | 37.671806 | -121.007575 | 1 | 69.35 | 0 | 0 | 1 | Offer E | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 52,872 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 7 | 451.1 | 10 | 103.25 | 0 | 564.35 | 0 | 0 | 95350 |
35 | 16 | 13.04 | 0 | null | null | 27 | Los Gatos | 3,574 | Month-to-Month | United States | 4546-FOKWR | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 37.233034, -121.947427 | 37.233034 | -121.947427 | 0 | 74.75 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 24,443 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 16 | 1,129.35 | 0 | 208.64 | 39.99 | 1,298 | 0 | 1 | 95032 |
60 | 18 | 0 | 0 | null | null | 60 | Torrance | 3,585 | One Year | United States | 9750-BOOHV | Stayed | 0 | 0 | Female | 1 | DSL | 33.833699, -118.314387 | 33.833699 | -118.314387 | 0 | 30.15 | 0 | 0 | 0 | Offer C | 0 | 1 | 0 | 0 | Credit Card | 0 | 40,705 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 32 | 927.65 | 0 | 0 | 0 | 927.65 | 0 | 1 | 90501 |
45 | 8 | 9.34 | 1 | Attitude | Attitude of support person | 76 | Sun City | 4,417 | Month-to-Month | United States | 7927-AUXBZ | Churned | 0 | 0 | Female | 1 | Fiber Optic | 33.707483, -117.200006 | 33.707483 | -117.200006 | 0 | 85.15 | 0 | 0 | 0 | Offer C | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 18,161 | 1 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 1 | 30 | 2,555.9 | 0 | 280.2 | 0 | 2,836.1 | 0 | 1 | 92586 |
20 | 52 | 44.79 | 0 | null | null | 25 | Napa | 5,954 | One Year | United States | 5811-IWXYM | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 38.489789, -122.27011 | 38.489789 | -122.27011 | 1 | 101.25 | 1 | 1 | 1 | Offer B | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 63,947 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 52 | 5,301.1 | 0 | 2,329.08 | 0 | 7,630.18 | 1 | 1 | 94558 |
21 | 0 | 5.1 | 0 | null | null | 31 | Crescent Mills | 5,750 | Month-to-Month | United States | 8605-ITULD | Joined | 0 | 0 | Female | 0 | null | 40.080342, -120.957805 | 40.080342 | -120.957805 | 0 | 19.55 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 178 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 19.55 | 0 | 5.1 | 0 | 24.65 | 1 | 0 | 95934 |
43 | 21 | 19.04 | 0 | null | null | 75 | Kirkwood | 3,262 | Two Year | United States | 9432-RUVSL | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 38.631489, -120.015167 | 38.631489 | -120.015167 | 0 | 102.5 | 0 | 0 | 0 | Offer B | 0 | 1 | 1 | 0 | Credit Card | 1 | 129 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 48 | 4,904.25 | 0 | 913.92 | 0 | 5,818.17 | 0 | 1 | 95646 |
64 | 0 | 32.93 | 0 | null | null | 78 | Los Angeles | 5,623 | One Year | United States | 5451-MHQOF | Stayed | 0 | 0 | Male | 0 | null | 34.085807, -118.206617 | 34.085807 | -118.206617 | 1 | 24.45 | 1 | 0 | 7 | null | 0 | 0 | 1 | 1 | Mailed Check | 1 | 38,415 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 56 | 1,431.65 | 0 | 1,844.08 | 0 | 3,275.73 | 0 | 0 | 90031 |
72 | 13 | 10.03 | 0 | null | null | 58 | Visalia | 3,860 | Two Year | United States | 0420-HLGXF | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 36.391777, -119.372842 | 36.391777 | -119.372842 | 0 | 99.75 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 36,718 | 0 | Q3 | 0 | 3 | 1 | California | 1 | 0 | 1 | 39 | 4,036 | 0 | 391.17 | 0 | 4,427.17 | 0 | 1 | 93291 |
56 | 0 | 34.84 | 0 | null | null | 51 | Clovis | 6,201 | Two Year | United States | 3580-GICBM | Stayed | 1 | 0 | Female | 0 | null | 36.917652, -119.593757 | 36.917652 | -119.593757 | 1 | 24.2 | 1 | 1 | 7 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 46,858 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 61 | 1,445.2 | 0 | 2,125.24 | 0 | 3,570.44 | 0 | 0 | 93611 |
19 | 48 | 44.85 | 0 | null | null | 30 | Rancho Santa Margarita | 5,735 | One Year | United States | 8034-RYTVV | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.624654, -117.611733 | 33.624654 | -117.611733 | 0 | 84.25 | 1 | 0 | 0 | null | 0 | 1 | 1 | 0 | Credit Card | 1 | 42,193 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 55 | 4,589.85 | 0 | 2,466.75 | 0 | 7,056.6 | 1 | 1 | 92688 |
76 | 7 | 0 | 0 | null | null | 48 | Hyampom | 5,089 | One Year | United States | 0230-UBYPQ | Stayed | 0 | 0 | Male | 1 | DSL | 40.648024, -123.465088 | 40.648024 | -123.465088 | 1 | 36.1 | 0 | 0 | 2 | Offer B | 0 | 1 | 0 | 1 | Bank Withdrawal | 0 | 268 | 1 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 0 | 63 | 2,298.9 | 0 | 0 | 0 | 2,298.9 | 0 | 1 | 96046 |