Age
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85
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50
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1
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96
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6.5k
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42
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-114.19
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119
| Multiple Lines
int64 0
1
| Number of Dependents
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8
| Number of Referrals
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11
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| Premium Tech Support
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| Tenure in Months
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72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
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150
| Total Long Distance Charges
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3.56k
| Total Refunds
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49.8
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|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
56 | 30 | 36.35 | 0 | null | null | 38 | Bodega | 3,773 | Month-to-Month | United States | 9351-LZYGF | Stayed | 0 | 0 | Female | 1 | DSL | 38.343282, -122.9755 | 38.343282 | -122.9755 | 1 | 66.4 | 1 | 0 | 4 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 584 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 42 | 2,727.8 | 0 | 1,526.7 | 0 | 4,254.5 | 0 | 1 | 94922 |
62 | 13 | 34.57 | 0 | null | null | 21 | Midway City | 4,676 | Month-to-Month | United States | 0237-YFUTL | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 33.744439, -117.98588 | 33.744439 | -117.98588 | 1 | 109.65 | 1 | 0 | 4 | Offer B | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 8,660 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 50 | 5,405.8 | 0 | 1,728.5 | 0 | 7,134.3 | 0 | 1 | 92655 |
79 | 11 | 4.59 | 1 | Dissatisfaction | Network reliability | 78 | Arcadia | 2,834 | Month-to-Month | United States | 8414-MYSHR | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.128284, -118.047732 | 34.128284 | -118.047732 | 0 | 91.4 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 30,933 | 0 | Q3 | 0 | 1 | 1 | California | 1 | 0 | 1 | 5 | 449.75 | 0 | 22.95 | 0 | 472.7 | 0 | 1 | 91007 |
47 | 0 | 23.25 | 0 | null | null | 31 | Orange | 5,384 | One Year | United States | 1813-JLKWR | Stayed | 0 | 0 | Female | 0 | null | 33.787796, -117.875928 | 33.787796 | -117.875928 | 1 | 19.8 | 0 | 0 | 7 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 23,172 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 64 | 1,336.65 | 0 | 1,488 | 0 | 2,824.65 | 0 | 0 | 92868 |
25 | 48 | 36.34 | 1 | Dissatisfaction | Network reliability | 68 | Sherman Oaks | 5,129 | Month-to-Month | United States | 9474-PHLYD | Churned | 0 | 1 | Female | 1 | DSL | 34.146957, -118.432138 | 34.146957 | -118.432138 | 0 | 59.45 | 0 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 29,387 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 0 | 15 | 892.65 | 0 | 545.1 | 0 | 1,437.75 | 1 | 1 | 91423 |
42 | 17 | 13.56 | 0 | null | null | 80 | Tuolumne | 2,775 | Month-to-Month | United States | 6652-YFFJO | Stayed | 0 | 0 | Female | 1 | Cable | 37.939768, -120.188002 | 37.939768 | -120.188002 | 0 | 64.9 | 0 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 3,979 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 11 | 716.1 | 0 | 149.16 | 0 | 865.26 | 0 | 1 | 95379 |
40 | 19 | 0 | 0 | null | null | 21 | Wheatland | 5,122 | Two Year | United States | 5762-TJXGK | Stayed | 0 | 1 | Female | 1 | DSL | 39.043387, -121.409837 | 39.043387 | -121.409837 | 0 | 58.75 | 0 | 0 | 0 | Offer B | 1 | 1 | 1 | 0 | Bank Withdrawal | 0 | 3,600 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 52 | 3,038.55 | 0 | 0 | 0 | 3,038.55 | 0 | 1 | 95692 |
28 | 0 | 47.53 | 0 | null | null | 41 | Duncans Mills | 2,798 | Two Year | United States | 6725-TPKJO | Stayed | 0 | 0 | Male | 0 | null | 38.445603, -123.063756 | 38.445603 | -123.063756 | 0 | 20.05 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 187 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 44 | 845.25 | 0 | 2,091.32 | 15.31 | 2,921.26 | 1 | 0 | 95430 |
49 | 4 | 17.76 | 0 | null | null | 73 | Burbank | 6,370 | Two Year | United States | 2651-ZCBXV | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.188339, -118.300942 | 34.188339 | -118.300942 | 0 | 108 | 1 | 0 | 0 | Offer B | 1 | 1 | 1 | 0 | Credit Card | 1 | 18,112 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 54 | 5,760.65 | 0 | 959.04 | 0 | 6,719.69 | 0 | 1 | 91501 |
60 | 19 | 26.88 | 1 | Competitor | Competitor had better devices | 92 | Millbrae | 3,101 | Month-to-Month | United States | 3737-GCSPV | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.601248, -122.403099 | 37.601248 | -122.403099 | 1 | 96.2 | 1 | 0 | 5 | null | 0 | 1 | 1 | 1 | Credit Card | 1 | 20,350 | 1 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 1 | 11 | 1,222.05 | 0 | 295.68 | 0 | 1,517.73 | 0 | 1 | 94030 |
34 | 27 | 48.11 | 0 | null | null | 59 | Guadalupe | 5,232 | One Year | United States | 5498-IBWPI | Stayed | 1 | 0 | Female | 1 | Cable | 34.936, -120.594655 | 34.936 | -120.594655 | 1 | 49.4 | 0 | 2 | 1 | Offer A | 0 | 0 | 1 | 1 | Credit Card | 1 | 5,726 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 66 | 3,251.85 | 0 | 3,175.26 | 0 | 6,427.11 | 0 | 1 | 93434 |
60 | 0 | 6.64 | 0 | null | null | 54 | Grass Valley | 4,215 | Month-to-Month | United States | 7814-LEEVE | Joined | 0 | 0 | Female | 0 | null | 39.099204, -121.137962 | 39.099204 | -121.137962 | 1 | 20.3 | 0 | 0 | 7 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 17,922 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 1 | 20.3 | 0 | 6.64 | 0 | 26.94 | 0 | 0 | 95949 |
36 | 22 | 37 | 0 | null | null | 41 | Sun Valley | 3,501 | Two Year | United States | 2710-WYVXG | Joined | 0 | 0 | Female | 1 | DSL | 34.231053, -118.338307 | 34.231053 | -118.338307 | 0 | 71.1 | 0 | 0 | 0 | null | 1 | 1 | 0 | 0 | Credit Card | 1 | 46,639 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 3 | 213.35 | 0 | 111 | 2.62 | 321.73 | 0 | 1 | 91352 |
77 | 14 | 14.76 | 0 | null | null | 59 | Sacramento | 4,503 | Month-to-Month | United States | 3865-ZYKAD | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 38.494832, -121.529447 | 38.494832 | -121.529447 | 1 | 84.9 | 1 | 0 | 7 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 42,832 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 0 | 69 | 5,785.65 | 0 | 1,018.44 | 0 | 6,804.09 | 0 | 1 | 95831 |
80 | 15 | 48.59 | 0 | null | null | 65 | Berry Creek | 5,546 | One Year | United States | 8760-ZRHKE | Stayed | 1 | 0 | Female | 1 | DSL | 39.657228, -121.37778 | 39.657228 | -121.37778 | 1 | 69.2 | 1 | 1 | 7 | null | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 1,279 | 0 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 1 | 71 | 4,982.5 | 0 | 3,449.89 | 0 | 8,432.39 | 0 | 1 | 95916 |
24 | 42 | 43.02 | 0 | null | null | 54 | Temple City | 2,739 | Month-to-Month | United States | 4130-MZLCC | Stayed | 0 | 0 | Female | 1 | DSL | 34.101608, -118.055848 | 34.101608 | -118.055848 | 0 | 50.55 | 0 | 0 | 0 | null | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 32,718 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 5 | 244.75 | 0 | 215.1 | 0 | 459.85 | 1 | 1 | 91780 |
53 | 21 | 34.76 | 0 | null | null | 40 | Fellows | 4,764 | Month-to-Month | United States | 7245-NIIWQ | Joined | 0 | 0 | Female | 1 | Fiber Optic | 35.215731, -119.57013 | 35.215731 | -119.57013 | 0 | 69.85 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 626 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 3 | 199.85 | 0 | 104.28 | 0 | 304.13 | 0 | 1 | 93224 |
26 | 76 | 1.84 | 1 | Other | Moved | 84 | Mariposa | 2,548 | Month-to-Month | United States | 6358-LYNGM | Churned | 0 | 0 | Male | 1 | Fiber Optic | 37.526791, -119.99437 | 37.526791 | -119.99437 | 0 | 74.9 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 10,226 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 1 | 0 | 1 | 74.9 | 0 | 1.84 | 0 | 76.74 | 1 | 1 | 95338 |
21 | 85 | 20.93 | 0 | null | null | 72 | Sherman Oaks | 4,977 | One Year | United States | 3946-JEWRQ | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.147149, -118.463365 | 34.147149 | -118.463365 | 1 | 95.2 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 22,085 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 47 | 4,563 | 80 | 983.71 | 0 | 5,626.71 | 1 | 0 | 91403 |
62 | 0 | 30.17 | 0 | null | null | 31 | Running Springs | 5,987 | One Year | United States | 5995-WWKKG | Stayed | 0 | 0 | Female | 0 | null | 34.186211, -117.07683 | 34.186211 | -117.07683 | 0 | 19.8 | 0 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 5,395 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 37 | 695.05 | 0 | 1,116.29 | 0 | 1,811.34 | 0 | 0 | 92382 |
72 | 10 | 48.16 | 0 | null | null | 40 | Montgomery Creek | 5,462 | One Year | United States | 0533-UCAAU | Stayed | 0 | 1 | Male | 1 | DSL | 40.877552, -121.885884 | 40.877552 | -121.885884 | 1 | 71.1 | 1 | 0 | 2 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 431 | 0 | Q3 | 1 | 5 | 1 | California | 0 | 0 | 1 | 57 | 4,140.1 | 0 | 2,745.12 | 0 | 6,885.22 | 0 | 1 | 96065 |
36 | 0 | 18.43 | 0 | null | null | 46 | Cressey | 3,594 | Month-to-Month | United States | 3039-MJSLN | Joined | 1 | 0 | Male | 0 | null | 37.420273, -120.66527 | 37.420273 | -120.66527 | 0 | 20.2 | 0 | 3 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 55 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 3 | 50.6 | 0 | 55.29 | 0 | 105.89 | 0 | 0 | 95312 |
26 | 59 | 23.22 | 0 | null | null | 42 | Woodland | 3,300 | Month-to-Month | United States | 3211-AAPKX | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 38.694081, -121.694431 | 38.694081 | -121.694431 | 0 | 98.55 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Mailed Check | 1 | 15,022 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 20 | 2,031.95 | 0 | 464.4 | 0 | 2,496.35 | 1 | 1 | 95776 |
69 | 9 | 48.53 | 0 | null | null | 64 | Los Angeles | 5,225 | Two Year | United States | 3761-FLYZI | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.00709, -118.258681 | 34.00709 | -118.258681 | 1 | 108.8 | 1 | 0 | 4 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 101,215 | 0 | Q3 | 1 | 5 | 1 | California | 1 | 0 | 1 | 65 | 7,082.45 | 0 | 3,154.45 | 21.52 | 10,215.38 | 0 | 1 | 90011 |
40 | 0 | 4.15 | 0 | null | null | 46 | Compton | 6,011 | Two Year | United States | 8774-GSBUN | Stayed | 0 | 0 | Male | 0 | null | 33.912246, -118.236773 | 33.912246 | -118.236773 | 1 | 25.4 | 1 | 0 | 8 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 29,825 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 72 | 1,797.1 | 0 | 298.8 | 0 | 2,095.9 | 0 | 0 | 90222 |
29 | 0 | 29.38 | 0 | null | null | 74 | Idyllwild | 5,161 | Two Year | United States | 3458-IDMFK | Stayed | 0 | 0 | Male | 0 | null | 33.755039, -116.741796 | 33.755039 | -116.741796 | 0 | 20.75 | 0 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Credit Card | 1 | 3,588 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 25 | 499.4 | 0 | 734.5 | 0 | 1,233.9 | 1 | 0 | 92549 |
30 | 52 | 26.87 | 1 | Other | Don't know | 86 | Riverbank | 2,101 | Month-to-Month | United States | 1618-CFHME | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.734971, -120.954271 | 37.734971 | -120.954271 | 0 | 75.9 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 16,525 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 2 | 143.35 | 0 | 53.74 | 0 | 197.09 | 0 | 1 | 95367 |
27 | 48 | 0 | 0 | null | null | 21 | Los Angeles | 4,259 | One Year | United States | 1696-MZVAU | Stayed | 0 | 0 | Male | 1 | DSL | 33.988543, -118.334081 | 33.988543 | -118.334081 | 1 | 25.25 | 0 | 0 | 8 | null | 0 | 0 | 1 | 1 | Credit Card | 0 | 44,764 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 39 | 947.75 | 0 | 0 | 0 | 947.75 | 1 | 1 | 90043 |
28 | 51 | 40.64 | 0 | null | null | 80 | Salinas | 3,291 | Month-to-Month | United States | 8132-YPVBX | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 36.77462, -121.664714 | 36.77462 | -121.664714 | 0 | 85.95 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 1 | 22,292 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 0 | 6 | 514.6 | 0 | 243.84 | 0 | 758.44 | 1 | 1 | 93907 |
26 | 82 | 22.14 | 0 | null | null | 44 | Essex | 5,505 | Month-to-Month | United States | 5168-MSWXT | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 34.9436, -115.287901 | 34.9436 | -115.287901 | 1 | 94.75 | 0 | 3 | 4 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 115 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 8 | 759.55 | 0 | 177.12 | 0 | 936.67 | 1 | 1 | 92332 |
62 | 25 | 46.79 | 1 | Competitor | Competitor had better devices | 68 | Big Oak Flat | 5,159 | Month-to-Month | United States | 6711-FLDFB | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.818589, -120.256995 | 37.818589 | -120.256995 | 0 | 74.9 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 167 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 7 | 541.15 | 0 | 327.53 | 0 | 868.68 | 0 | 1 | 95305 |
68 | 20 | 31.25 | 1 | Dissatisfaction | Product dissatisfaction | 87 | Temecula | 3,123 | Month-to-Month | United States | 8374-XGEJJ | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.475493, -117.219551 | 33.475493 | -117.219551 | 1 | 101 | 1 | 0 | 8 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 3,070 | 0 | Q3 | 1 | 1 | 1 | California | 1 | 0 | 1 | 43 | 4,388.4 | 150 | 1,343.75 | 0 | 5,882.15 | 0 | 0 | 92590 |
41 | 25 | 0 | 0 | null | null | 72 | Vista | 3,176 | Month-to-Month | United States | 9839-ETQOE | Stayed | 1 | 1 | Male | 1 | DSL | 33.17494, -117.242761 | 33.17494 | -117.242761 | 0 | 40.45 | 0 | 2 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 0 | 62,036 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 43 | 1,912.85 | 0 | 0 | 0 | 1,912.85 | 0 | 1 | 92083 |
77 | 23 | 31.17 | 1 | Competitor | Competitor made better offer | 95 | San Diego | 2,740 | Month-to-Month | United States | 8017-LXHFA | Churned | 0 | 0 | Female | 1 | Fiber Optic | 32.957195, -117.202542 | 32.957195 | -117.202542 | 0 | 94.75 | 0 | 0 | 0 | Offer D | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 28,201 | 0 | Q3 | 0 | 2 | 1 | California | 1 | 0 | 1 | 23 | 2,293.6 | 0 | 716.91 | 0 | 3,010.51 | 0 | 1 | 92130 |
33 | 19 | 30.87 | 0 | null | null | 49 | Olympic Valley | 5,456 | Month-to-Month | United States | 7729-JTEEC | Joined | 1 | 0 | Male | 1 | DSL | 39.191797, -120.212401 | 39.191797 | -120.212401 | 1 | 44.5 | 0 | 1 | 2 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 942 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 2 | 90.05 | 0 | 61.74 | 0 | 151.79 | 0 | 1 | 96146 |
73 | 30 | 15.19 | 0 | null | null | 47 | Glendale | 5,098 | Month-to-Month | United States | 3295-YVUSR | Joined | 0 | 0 | Male | 1 | Fiber Optic | 34.167926, -118.267539 | 34.167926 | -118.267539 | 0 | 72.6 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Mailed Check | 1 | 21,990 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 2 | 154.3 | 0 | 30.38 | 0 | 184.68 | 0 | 1 | 91202 |
79 | 26 | 0 | 1 | Dissatisfaction | Service dissatisfaction | 96 | Burbank | 5,303 | Month-to-Month | United States | 3776-EKTKM | Churned | 0 | 0 | Female | 1 | Cable | 34.188339, -118.300942 | 34.188339 | -118.300942 | 0 | 36.45 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 0 | 18,112 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 1 | 1 | 36.45 | 0 | 0 | 0 | 36.45 | 0 | 1 | 91501 |
59 | 23 | 5.63 | 1 | Competitor | Competitor offered higher download speeds | 84 | Winnetka | 5,887 | One Year | United States | 1113-IUJYX | Churned | 0 | 0 | Female | 1 | Fiber Optic | 34.209532, -118.577563 | 34.209532 | -118.577563 | 1 | 105.95 | 0 | 0 | 3 | null | 1 | 1 | 0 | 1 | Credit Card | 1 | 43,857 | 1 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 14 | 1,348.9 | 0 | 78.82 | 0 | 1,427.72 | 0 | 1 | 91306 |
34 | 23 | 46.4 | 0 | null | null | 50 | Imperial Beach | 3,314 | One Year | United States | 0895-LMRSF | Stayed | 0 | 0 | Male | 1 | Cable | 32.579134, -117.119009 | 32.579134 | -117.119009 | 0 | 64.9 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 26,662 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 23 | 1,509.8 | 130 | 1,067.2 | 0 | 2,707 | 0 | 0 | 91932 |
39 | 0 | 47.21 | 0 | null | null | 35 | Long Beach | 5,851 | Two Year | United States | 6609-MXJHJ | Stayed | 1 | 0 | Female | 0 | null | 33.823943, -118.111335 | 33.823943 | -118.111335 | 1 | 25.1 | 1 | 2 | 6 | Offer C | 0 | 0 | 1 | 1 | Credit Card | 1 | 37,417 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 30 | 789.55 | 0 | 1,416.3 | 15.41 | 2,190.44 | 0 | 0 | 90808 |
34 | 3 | 14.12 | 1 | Competitor | Competitor offered more data | 70 | San Mateo | 4,898 | Month-to-Month | United States | 7881-INRLC | Churned | 0 | 0 | Male | 1 | Fiber Optic | 37.538309, -122.305109 | 37.538309 | -122.305109 | 0 | 100.85 | 1 | 0 | 0 | Offer B | 1 | 0 | 1 | 0 | Credit Card | 1 | 37,926 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 45 | 4,740 | 0 | 635.4 | 0 | 5,375.4 | 0 | 1 | 94403 |
40 | 19 | 39.45 | 0 | null | null | 80 | Los Angeles | 4,663 | One Year | United States | 1442-OKRJE | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 34.029043, -118.239504 | 34.029043 | -118.239504 | 1 | 103.15 | 0 | 2 | 7 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 3,012 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 66 | 7,031.3 | 0 | 2,603.7 | 0 | 9,635 | 0 | 1 | 90021 |
41 | 0 | 19.98 | 0 | null | null | 28 | Ontario | 5,628 | Two Year | United States | 6848-HJTXY | Stayed | 0 | 0 | Female | 0 | null | 34.035602, -117.591528 | 34.035602 | -117.591528 | 1 | 19.45 | 0 | 0 | 8 | Offer B | 0 | 0 | 0 | 1 | Credit Card | 1 | 56,280 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 64 | 1,208.6 | 0 | 1,278.72 | 0 | 2,487.32 | 0 | 0 | 91761 |
51 | 26 | 45.68 | 0 | null | null | 50 | Nuevo | 3,019 | Month-to-Month | United States | 4277-UDIEF | Stayed | 1 | 0 | Male | 1 | Cable | 33.82769, -117.102244 | 33.82769 | -117.102244 | 1 | 81 | 1 | 3 | 3 | Offer C | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 7,344 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 24 | 1,923.85 | 0 | 1,096.32 | 0 | 3,020.17 | 0 | 1 | 92567 |
29 | 47 | 26.03 | 1 | Attitude | Attitude of support person | 83 | Farmersville | 5,189 | Month-to-Month | United States | 4818-DRBQT | Churned | 0 | 0 | Male | 1 | Fiber Optic | 36.29878, -119.201028 | 36.29878 | -119.201028 | 1 | 80.15 | 1 | 0 | 1 | Offer C | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 8,644 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 29 | 2,265.25 | 0 | 754.87 | 0 | 3,020.12 | 1 | 1 | 93223 |
30 | 52 | 37.03 | 0 | null | null | 27 | Stockton | 5,407 | Two Year | United States | 9553-DLCLU | Stayed | 0 | 1 | Female | 1 | DSL | 37.974498, -121.319568 | 37.974498 | -121.319568 | 0 | 88.95 | 1 | 0 | 0 | null | 1 | 1 | 0 | 0 | Credit Card | 1 | 30,476 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 13 | 1,161.75 | 0 | 481.39 | 0 | 1,643.14 | 0 | 1 | 95204 |
26 | 41 | 17.66 | 1 | Attitude | Attitude of support person | 70 | Lakewood | 2,885 | Month-to-Month | United States | 7530-HDYDS | Churned | 0 | 1 | Female | 1 | Fiber Optic | 33.840524, -118.148403 | 33.840524 | -118.148403 | 0 | 84.25 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 1 | 30,173 | 1 | Q3 | 0 | 2 | 0 | California | 0 | 1 | 0 | 38 | 3,264.5 | 0 | 671.08 | 0 | 3,935.58 | 1 | 1 | 90712 |
64 | 23 | 41.26 | 0 | null | null | 75 | San Francisco | 3,345 | One Year | United States | 5176-LDKUH | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 37.758085, -122.434801 | 37.758085 | -122.434801 | 0 | 75.15 | 0 | 0 | 0 | null | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 30,587 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 48 | 3,772.65 | 0 | 1,980.48 | 0 | 5,753.13 | 0 | 1 | 94114 |
55 | 4 | 31.92 | 0 | null | null | 35 | Jamul | 3,314 | Month-to-Month | United States | 8266-VBFQL | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 32.695681, -116.798386 | 32.695681 | -116.798386 | 0 | 90.4 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 8,759 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 4 | 356.65 | 0 | 127.68 | 0 | 484.33 | 0 | 1 | 91935 |
56 | 29 | 49.21 | 0 | null | null | 73 | Orange | 6,113 | Month-to-Month | United States | 5206-XZZQI | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 33.81859, -117.821288 | 33.81859 | -117.821288 | 0 | 80.6 | 0 | 0 | 0 | Offer B | 1 | 0 | 1 | 0 | Credit Card | 1 | 40,915 | 1 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 53 | 4,348.1 | 90 | 2,608.13 | 39.45 | 7,006.78 | 0 | 0 | 92867 |
54 | 29 | 18.26 | 0 | null | null | 37 | San Joaquin | 2,500 | Month-to-Month | United States | 1212-GLHMD | Joined | 0 | 0 | Male | 1 | Fiber Optic | 36.600193, -120.153393 | 36.600193 | -120.153393 | 0 | 86.05 | 0 | 0 | 0 | Offer E | 0 | 1 | 1 | 0 | Credit Card | 1 | 4,318 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 3 | 244.85 | 0 | 54.78 | 0 | 299.63 | 0 | 1 | 93660 |
54 | 13 | 1.09 | 0 | null | null | 76 | Tuolumne | 3,760 | Month-to-Month | United States | 0178-SZBHO | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 37.939768, -120.188002 | 37.939768 | -120.188002 | 1 | 87.2 | 1 | 1 | 7 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 3,979 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 47 | 4,017.45 | 0 | 51.23 | 0 | 4,068.68 | 0 | 1 | 95379 |
36 | 3 | 39.39 | 0 | null | null | 49 | Forks Of Salmon | 5,757 | Month-to-Month | United States | 3481-JHUZH | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 41.232128, -123.194748 | 41.232128 | -123.194748 | 1 | 80.25 | 1 | 0 | 10 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 170 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 41 | 3,439 | 0 | 1,614.99 | 2.18 | 5,051.81 | 0 | 1 | 96031 |
28 | 0 | 21.19 | 0 | null | null | 66 | Berkeley | 4,840 | One Year | United States | 1872-EBWSC | Stayed | 0 | 0 | Female | 0 | null | 37.866009, -122.286228 | 37.866009 | -122.286228 | 0 | 20.35 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Mailed Check | 1 | 15,638 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 29 | 617.35 | 0 | 614.51 | 0 | 1,231.86 | 1 | 0 | 94702 |
78 | 18 | 21.09 | 0 | null | null | 62 | Escondido | 3,896 | Month-to-Month | United States | 0439-IFYUN | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 33.141265, -116.967221 | 33.141265 | -116.967221 | 0 | 74.7 | 0 | 0 | 0 | Offer D | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 48,690 | 0 | Q3 | 0 | 4 | 1 | California | 0 | 0 | 0 | 18 | 1,294.6 | 20 | 379.62 | 0 | 1,694.22 | 0 | 0 | 92027 |
61 | 0 | 40.81 | 0 | null | null | 58 | Nevada City | 3,000 | One Year | United States | 1834-WULEG | Stayed | 1 | 0 | Male | 0 | null | 39.333737, -120.858667 | 39.333737 | -120.858667 | 1 | 20.25 | 0 | 2 | 5 | Offer C | 0 | 0 | 0 | 1 | Mailed Check | 1 | 17,269 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 24 | 439.75 | 0 | 979.44 | 0 | 1,419.19 | 0 | 0 | 95959 |
74 | 13 | 3.84 | 1 | Competitor | Competitor made better offer | 95 | San Diego | 3,763 | Month-to-Month | United States | 9248-OJYKK | Churned | 0 | 0 | Male | 1 | Fiber Optic | 32.898613, -117.202937 | 32.898613 | -117.202937 | 0 | 76.45 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 4,258 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 1 | 76.45 | 10 | 3.84 | 0 | 90.29 | 0 | 0 | 92121 |
24 | 53 | 26.99 | 0 | null | null | 62 | Lynwood | 5,269 | One Year | United States | 1474-JUWSM | Stayed | 0 | 0 | Female | 1 | Cable | 33.923573, -118.200669 | 33.923573 | -118.200669 | 1 | 68.4 | 1 | 0 | 8 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 69,850 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 58 | 3,972.25 | 0 | 1,565.42 | 0 | 5,537.67 | 1 | 1 | 90262 |
66 | 19 | 37.84 | 0 | null | null | 70 | Twin Bridges | 5,868 | Two Year | United States | 6583-KQJLK | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 38.805481, -120.13287 | 38.805481 | -120.13287 | 1 | 94.65 | 0 | 0 | 5 | Offer D | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 25 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 1 | 1 | 15 | 1,285.05 | 0 | 567.6 | 0 | 1,852.65 | 0 | 1 | 95735 |
19 | 73 | 41.91 | 0 | null | null | 37 | Downey | 5,234 | Two Year | United States | 0254-FNMCI | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.940884, -118.128628 | 33.940884 | -118.128628 | 0 | 109.9 | 0 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 40,152 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 72 | 7,624.2 | 0 | 3,017.52 | 0 | 10,641.72 | 1 | 1 | 90241 |
47 | 12 | 33.46 | 1 | Competitor | Competitor had better devices | 65 | Atwater | 2,404 | Month-to-Month | United States | 7908-QCBCA | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.321233, -120.656354 | 37.321233 | -120.656354 | 1 | 69.4 | 0 | 0 | 1 | Offer E | 0 | 0 | 1 | 1 | Mailed Check | 1 | 27,808 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 1 | 69.4 | 10 | 33.46 | 0 | 112.86 | 0 | 0 | 95301 |
42 | 20 | 34.05 | 0 | null | null | 63 | Fresno | 4,600 | Month-to-Month | United States | 1169-WCVAK | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 36.822715, -119.761826 | 36.822715 | -119.761826 | 1 | 88.8 | 1 | 0 | 1 | Offer D | 1 | 1 | 1 | 1 | Credit Card | 1 | 29,337 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 19 | 1,672.35 | 0 | 646.95 | 0 | 2,319.3 | 0 | 1 | 93710 |
44 | 13 | 35.61 | 1 | Competitor | Competitor offered more data | 85 | San Rafael | 2,405 | Month-to-Month | United States | 9948-YPTDG | Churned | 0 | 0 | Male | 1 | Fiber Optic | 38.018065, -122.546024 | 38.018065 | -122.546024 | 1 | 79.45 | 0 | 0 | 1 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 28,403 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 38 | 3,013.05 | 40 | 1,353.18 | 9.36 | 4,396.87 | 0 | 0 | 94903 |
33 | 0 | 39.56 | 0 | null | null | 55 | French Gulch | 3,675 | Two Year | United States | 1092-WPIVQ | Stayed | 1 | 0 | Female | 0 | null | 40.740138, -122.587476 | 40.740138 | -122.587476 | 1 | 25.1 | 1 | 1 | 2 | Offer D | 0 | 0 | 0 | 1 | Credit Card | 1 | 373 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 18 | 428.45 | 0 | 712.08 | 14.57 | 1,125.96 | 0 | 0 | 96033 |
32 | 25 | 0 | 0 | null | null | 46 | Santa Cruz | 5,534 | Month-to-Month | United States | 6351-SCJKT | Joined | 0 | 1 | Male | 1 | Cable | 36.974575, -121.991149 | 36.974575 | -121.991149 | 0 | 41.35 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Credit Card | 0 | 36,631 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 3 | 107.25 | 0 | 0 | 0 | 107.25 | 0 | 1 | 95062 |
50 | 57 | 1.53 | 0 | null | null | 44 | Fremont | 2,775 | One Year | United States | 5198-HQAEN | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 37.505768, -121.962472 | 37.505768 | -121.962472 | 1 | 89.7 | 0 | 3 | 5 | Offer C | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 56,126 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 35 | 3,165.6 | 0 | 53.55 | 0 | 3,219.15 | 0 | 1 | 94538 |
58 | 12 | 44.75 | 1 | Attitude | Attitude of support person | 94 | Callahan | 5,930 | Month-to-Month | United States | 4237-RLAQD | Churned | 0 | 0 | Male | 1 | Cable | 41.388397, -122.794636 | 41.388397 | -122.794636 | 0 | 45.85 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Credit Card | 1 | 290 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 1 | 45.85 | 0 | 44.75 | 0 | 90.6 | 0 | 1 | 96014 |
79 | 30 | 42.95 | 0 | null | null | 23 | San Gabriel | 4,604 | One Year | United States | 3179-GBRWV | Stayed | 0 | 0 | Male | 1 | DSL | 34.114772, -118.089431 | 34.114772 | -118.089431 | 1 | 64.95 | 0 | 0 | 5 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 23,444 | 0 | Q3 | 1 | 4 | 1 | California | 1 | 0 | 0 | 21 | 1,339.8 | 0 | 901.95 | 0 | 2,241.75 | 0 | 1 | 91775 |
45 | 0 | 31.28 | 0 | null | null | 61 | San Marcos | 3,248 | Month-to-Month | United States | 1991-VOPLL | Stayed | 0 | 0 | Female | 0 | null | 33.162624, -117.170863 | 33.162624 | -117.170863 | 0 | 19.05 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 52,664 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 9 | 157.65 | 0 | 281.52 | 0 | 439.17 | 0 | 0 | 92069 |
31 | 24 | 7.16 | 0 | null | null | 21 | Guerneville | 4,890 | Two Year | United States | 1452-UZOSF | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 38.52576, -123.013347 | 38.52576 | -123.013347 | 1 | 106.1 | 1 | 1 | 9 | Offer A | 1 | 1 | 1 | 1 | Credit Card | 1 | 4,913 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 72 | 7,548.6 | 0 | 515.52 | 23.39 | 8,040.73 | 0 | 1 | 95446 |
21 | 59 | 20.03 | 1 | Dissatisfaction | Lack of self-service on Website | 90 | Zenia | 5,829 | Month-to-Month | United States | 3540-RZJYU | Churned | 0 | 0 | Female | 1 | Fiber Optic | 40.170357, -123.417298 | 40.170357 | -123.417298 | 0 | 86.2 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 259 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 1 | 1 | 15 | 1,270.2 | 100 | 300.45 | 0 | 1,670.65 | 1 | 0 | 95595 |
49 | 15 | 22.8 | 0 | null | null | 44 | Sunnyvale | 3,289 | Month-to-Month | United States | 8868-GAGIO | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 37.421633, -122.009613 | 37.421633 | -122.009613 | 1 | 84.55 | 1 | 0 | 8 | null | 0 | 1 | 1 | 1 | Credit Card | 1 | 16,985 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 45 | 3,713.95 | 0 | 1,026 | 0 | 4,739.95 | 0 | 1 | 94089 |
75 | 3 | 0 | 0 | null | null | 27 | Agoura Hills | 4,133 | Month-to-Month | United States | 1078-TDCRN | Joined | 0 | 0 | Female | 1 | DSL | 34.129058, -118.759788 | 34.129058 | -118.759788 | 1 | 30.75 | 0 | 0 | 7 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 0 | 25,303 | 0 | Q3 | 1 | 5 | 1 | California | 0 | 0 | 0 | 3 | 82.85 | 0 | 0 | 0 | 82.85 | 0 | 1 | 91301 |
49 | 0 | 17.92 | 0 | null | null | 75 | Kyburz | 5,876 | Month-to-Month | United States | 9046-DQMTP | Stayed | 0 | 0 | Male | 0 | null | 38.766036, -120.209673 | 38.766036 | -120.209673 | 0 | 20.75 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 183 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 35 | 739.9 | 0 | 627.2 | 0 | 1,367.1 | 0 | 0 | 95720 |
60 | 0 | 2.81 | 0 | null | null | 51 | Costa Mesa | 4,432 | Two Year | United States | 2208-NKVVH | Stayed | 1 | 0 | Male | 0 | null | 33.678591, -117.905471 | 33.678591 | -117.905471 | 1 | 24.25 | 1 | 2 | 4 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 48,207 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 43 | 1,077.95 | 0 | 120.83 | 0 | 1,198.78 | 0 | 0 | 92626 |
63 | 26 | 44.66 | 1 | Attitude | Attitude of support person | 89 | Newport Beach | 3,344 | Month-to-Month | United States | 4285-GYRQC | Churned | 0 | 1 | Female | 1 | Fiber Optic | 33.606336, -117.893042 | 33.606336 | -117.893042 | 1 | 86.25 | 0 | 0 | 1 | Offer E | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 3,124 | 0 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 1 | 7 | 587.1 | 0 | 312.62 | 0 | 899.72 | 0 | 1 | 92662 |
25 | 59 | 35.01 | 0 | null | null | 56 | Pebble Beach | 6,236 | Two Year | United States | 5321-NTRKC | Stayed | 1 | 1 | Male | 1 | DSL | 36.587497, -121.944815 | 36.587497 | -121.944815 | 1 | 79.85 | 1 | 1 | 8 | Offer A | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 4,602 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 66 | 5,234.95 | 0 | 2,310.66 | 0 | 7,545.61 | 1 | 1 | 93953 |
37 | 26 | 18.57 | 0 | null | null | 59 | Arroyo Grande | 5,479 | Month-to-Month | United States | 4373-VVHQL | Joined | 0 | 0 | Male | 1 | DSL | 35.176236, -120.483243 | 35.176236 | -120.483243 | 0 | 44.75 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 24,499 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 1 | 44.75 | 10 | 18.57 | 0 | 73.32 | 0 | 0 | 93420 |
37 | 15 | 2.96 | 1 | Price | Price too high | 78 | Glendale | 2,919 | Month-to-Month | United States | 6221-AVQYL | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.153338, -118.262974 | 34.153338 | -118.262974 | 0 | 73.25 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 14,493 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 2 | 131.05 | 0 | 5.92 | 0 | 136.97 | 0 | 1 | 91203 |
42 | 0 | 33.71 | 0 | null | null | 46 | Arvin | 4,404 | Two Year | United States | 5982-XMDEX | Stayed | 0 | 0 | Female | 0 | null | 35.116307, -118.817644 | 35.116307 | -118.817644 | 0 | 26.5 | 1 | 0 | 0 | Offer B | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 16,206 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 65 | 1,698.55 | 0 | 2,191.15 | 0 | 3,889.7 | 0 | 0 | 93203 |
43 | 26 | 22.71 | 1 | Dissatisfaction | Network reliability | 90 | Gualala | 4,601 | One Year | United States | 2408-TZMJL | Churned | 0 | 1 | Male | 1 | Fiber Optic | 38.848082, -123.50608 | 38.848082 | -123.50608 | 1 | 110.15 | 1 | 0 | 1 | Offer B | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 1,916 | 0 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 59 | 6,448.05 | 0 | 1,339.89 | 0 | 7,787.94 | 0 | 1 | 95445 |
62 | 8 | 5.56 | 0 | null | null | 45 | El Segundo | 3,712 | Month-to-Month | United States | 1958-RNRKS | Stayed | 0 | 0 | Male | 1 | DSL | 33.917145, -118.401554 | 33.917145 | -118.401554 | 1 | 49.9 | 1 | 0 | 4 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 16,041 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 30 | 1,441.95 | 100 | 166.8 | 0 | 1,708.75 | 0 | 0 | 90245 |
61 | 13 | 13.63 | 0 | null | null | 75 | Carson | 3,256 | Month-to-Month | United States | 8950-MTZNV | Joined | 0 | 0 | Male | 1 | DSL | 33.859171, -118.252272 | 33.859171 | -118.252272 | 0 | 44.95 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Mailed Check | 1 | 25,566 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 44.95 | 0 | 13.63 | 0 | 58.58 | 0 | 1 | 90746 |
56 | 18 | 45.92 | 0 | null | null | 42 | Sacramento | 3,949 | Month-to-Month | United States | 5899-OUVKV | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 38.625096, -121.383658 | 38.625096 | -121.383658 | 0 | 94.5 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 35,426 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 31 | 2,979.2 | 0 | 1,423.52 | 0 | 4,402.72 | 0 | 1 | 95821 |
41 | 8 | 38.82 | 0 | null | null | 39 | Cottonwood | 3,997 | One Year | United States | 8550-XSXUQ | Stayed | 0 | 1 | Male | 1 | Cable | 40.336392, -122.448533 | 40.336392 | -122.448533 | 1 | 70.55 | 1 | 0 | 7 | Offer B | 1 | 0 | 1 | 1 | Credit Card | 1 | 12,348 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 48 | 3,420.5 | 0 | 1,863.36 | 0 | 5,283.86 | 0 | 1 | 96022 |
30 | 82 | 17.31 | 0 | null | null | 62 | Manton | 4,397 | One Year | United States | 4522-XRWWI | Stayed | 0 | 0 | Male | 1 | Cable | 40.426679, -121.850421 | 40.426679 | -121.850421 | 1 | 80.45 | 1 | 0 | 1 | Offer B | 0 | 1 | 0 | 1 | Credit Card | 1 | 598 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 42 | 3,375.9 | 0 | 727.02 | 0 | 4,102.92 | 0 | 1 | 96059 |
29 | 0 | 23.55 | 0 | null | null | 78 | Redding | 5,463 | Two Year | United States | 0902-XKXPN | Stayed | 1 | 0 | Male | 0 | null | 40.587919, -122.464732 | 40.587919 | -122.464732 | 1 | 20.2 | 0 | 1 | 2 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 31,586 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 69 | 1,376.5 | 0 | 1,624.95 | 0 | 3,001.45 | 1 | 0 | 96001 |
47 | 0 | 3.95 | 0 | null | null | 30 | Palmdale | 2,861 | Two Year | United States | 2888-ADFAO | Stayed | 1 | 0 | Female | 0 | null | 34.613476, -118.256358 | 34.613476 | -118.256358 | 1 | 21.3 | 0 | 3 | 5 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 34,045 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 47 | 1,041.8 | 0 | 185.65 | 0 | 1,227.45 | 0 | 0 | 93551 |
62 | 0 | 44.13 | 0 | null | null | 51 | Sacramento | 4,122 | One Year | United States | 7762-ONLJY | Stayed | 1 | 0 | Female | 0 | null | 38.646209, -121.52446 | 38.646209 | -121.52446 | 1 | 19.7 | 0 | 3 | 5 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 8,403 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 6 | 94.45 | 0 | 264.78 | 0 | 359.23 | 0 | 0 | 95834 |
54 | 23 | 0 | 0 | null | null | 45 | Torrance | 2,540 | Two Year | United States | 4837-PZTIC | Stayed | 0 | 1 | Female | 1 | Cable | 33.867257, -118.330794 | 33.867257 | -118.330794 | 0 | 41.9 | 0 | 0 | 0 | Offer B | 0 | 1 | 0 | 0 | Credit Card | 0 | 31,678 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 47 | 1,875.25 | 0 | 0 | 0 | 1,875.25 | 0 | 1 | 90504 |
58 | 30 | 26.53 | 1 | Attitude | Attitude of support person | 76 | Los Gatos | 3,204 | Month-to-Month | United States | 0415-MOSGF | Churned | 0 | 0 | Female | 1 | DSL | 37.222842, -121.988727 | 37.222842 | -121.988727 | 0 | 44.4 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 13,290 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 1 | 44.4 | 0 | 26.53 | 0 | 70.93 | 0 | 1 | 95030 |
40 | 0 | 48.61 | 0 | null | null | 70 | Kyburz | 4,004 | One Year | United States | 8631-XVRZL | Stayed | 0 | 0 | Male | 0 | null | 38.766036, -120.209673 | 38.766036 | -120.209673 | 0 | 20.15 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Mailed Check | 1 | 183 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 9 | 163.7 | 0 | 437.49 | 0 | 601.19 | 0 | 0 | 95720 |
79 | 23 | 17.3 | 0 | null | null | 63 | Yucca Valley | 4,671 | Two Year | United States | 9919-FZDED | Stayed | 0 | 1 | Male | 1 | DSL | 34.159534, -116.425984 | 34.159534 | -116.425984 | 1 | 84.1 | 1 | 0 | 1 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 20,486 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 1 | 72 | 5,981.65 | 0 | 1,245.6 | 0 | 7,227.25 | 0 | 1 | 92284 |
64 | 0 | 16.13 | 0 | null | null | 56 | Tomales | 6,444 | Two Year | United States | 2718-YSKCS | Stayed | 1 | 0 | Male | 0 | null | 38.240769, -122.901041 | 38.240769 | -122.901041 | 1 | 19.6 | 0 | 3 | 6 | Offer A | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 384 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 71 | 1,387.45 | 0 | 1,145.23 | 0 | 2,532.68 | 0 | 0 | 94971 |
40 | 0 | 30.86 | 0 | null | null | 54 | La Canada Flintridge | 5,570 | Two Year | United States | 6345-FZOQH | Stayed | 0 | 0 | Male | 0 | null | 34.234912, -118.153729 | 34.234912 | -118.153729 | 1 | 19.9 | 0 | 0 | 3 | Offer A | 0 | 0 | 0 | 1 | Credit Card | 1 | 20,200 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 69 | 1,363.45 | 0 | 2,129.34 | 0 | 3,492.79 | 0 | 0 | 91011 |
61 | 6 | 0 | 0 | null | null | 21 | Los Angeles | 5,045 | Month-to-Month | United States | 7740-KKCXF | Stayed | 0 | 0 | Male | 1 | DSL | 34.110845, -118.259595 | 34.110845 | -118.259595 | 1 | 30.05 | 0 | 0 | 9 | null | 1 | 0 | 1 | 1 | Credit Card | 0 | 29,310 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 51 | 1,529.45 | 0 | 0 | 0 | 1,529.45 | 0 | 1 | 90039 |
66 | 4 | 8.75 | 0 | null | null | 20 | Glenhaven | 3,828 | One Year | United States | 1251-STYSZ | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 39.045246, -122.743181 | 39.045246 | -122.743181 | 0 | 80.25 | 1 | 0 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 175 | 0 | Q3 | 0 | 4 | 1 | California | 0 | 0 | 0 | 4 | 303.7 | 30 | 35 | 0 | 368.7 | 0 | 0 | 95443 |
53 | 4 | 34.41 | 1 | Attitude | Attitude of support person | 75 | Garden Grove | 5,189 | One Year | United States | 0866-QLSIR | Churned | 0 | 0 | Female | 1 | DSL | 33.764018, -117.931507 | 33.764018 | -117.931507 | 0 | 64.4 | 1 | 0 | 0 | Offer C | 1 | 1 | 1 | 0 | Mailed Check | 1 | 43,491 | 1 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 34 | 2,088.75 | 0 | 1,169.94 | 0 | 3,258.69 | 0 | 1 | 92843 |
33 | 13 | 39.82 | 0 | null | null | 63 | Ranchita | 2,595 | One Year | United States | 0607-MVMGC | Stayed | 0 | 1 | Male | 1 | DSL | 33.215251, -116.53633 | 33.215251 | -116.53633 | 1 | 78.75 | 1 | 0 | 3 | null | 1 | 0 | 0 | 1 | Credit Card | 1 | 339 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 45 | 3,600.65 | 0 | 1,791.9 | 0 | 5,392.55 | 0 | 1 | 92066 |
24 | 27 | 37.97 | 0 | null | null | 51 | Calipatria | 6,082 | Two Year | United States | 5375-XLDOF | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 33.143826, -115.497485 | 33.143826 | -115.497485 | 1 | 114.35 | 1 | 3 | 7 | Offer A | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 7,857 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 69 | 7,665.8 | 10 | 2,619.93 | 0 | 10,295.73 | 1 | 0 | 92233 |