Datasets:

---

youngmon

/

atlassian-qna

like 2

[ { "author": "Lukas Angst", "body": "Hy Daniel\n\nIf you just use the number of accounts for the standard plan, you could reduce the number of accounts under 5. I imagine you will not need the build minutes in this 6-months, but don't know about the file storage. \nThis way you could still leave Bitbucket open, but need to introduce all the accounts again in 6 months. At least all your other settings were preserved.\n\nBest regards\n\nLukas\n", "comments": [ { "author": "Theodora Boudale", "body": "Hi Daniel,\n\nI just wanted to add to Lukas' reply that you'll also need to downgrade your workspace's plan to the Free one, after you remove users, so that you don't get charged.\n\nBitbucket doesn't have a way of automatically downloading all your data. You can get the core Git repo by running a **git clone** with the **--mirror** flag for each repo, but this is **not** going to download metadata like pull requests, comments, etc.\n\nRemoving users from your workspace so that it has up to 5 users, and then downgrading the billing plan to Free is going to keep all your workspace data. And when you are ready to get going again, you can upgrade the billing plan and add more users.\n\nA workspace's billing plan can be changed the following way:\n\n1. Go this page: <https://bitbucket.org/account/workspaces/>\n2. Select **Manage** for the workspace you want to check that info for. The **Manage** link is only visible if you are a workspace admin.\n3. Select **Plan details** from the left sidebar.\n4. On this page, you will see an option to change the billing plan.\n\nPlease feel free to reach out if you have any questions.\n\nKind regards, \nTheodora\n" } ] } ]

[ "bitbucket-cloud", "cloud" ]

[ { "author": "Theodora Boudale", "body": "Hi Dmitriy,\n\nThere is no option to reject or skip a manual step. We have a feature request for the ability to skip steps that you can vote for and watch here:\n\n* <https://jira.atlassian.com/browse/BCLOUD-20833>\n\nDo you have additional steps, after the deployment one, that you want to run?\n\nKind regards, \nTheodora\n", "comments": null } ]

[ "bitbucket-cloud", "cloud" ]

[ { "author": "Ulrich Kuhnhardt _IzymesCo_", "body": "Create a [simple Bitbucket server plugin](https://developer.atlassian.com/server/framework/atlassian-sdk/atlas-create-bitbucket-plugin/) and add the issue collector script as a web-panel in atlassian-plugin.xml like so\n\n```\n<atlassian-plugin ... plugins-version=\"2\">\n<web-panel location=\"bitbucket.notification.banner.header\" key=\"kevins.test\">\n<context>atl.general</context>\n<resource name=\"view\" type=\"static\"><![CDATA[<script ......></script>]]></resource>\n</web-panel>\n</atlassian-plugin>\n```\n\nThe issue collector tab is shown on any bitbucket page.\n\nTip: place the collector tab as vertical, horizontal version may be hidden by the BB page header\n\nLet me know if you run into any trouble\n", "comments": null } ]

[ "bitbucket-data-center", "bitbucket-server", "data-center", "server" ]

[ { "author": "Rik de Valk", "body": "Hi [@Christopher Gilroy](/t5/user/viewprofilepage/user-id/5599311) and welcome to the community,\n\nOn Public repositories, you can collaborate with as many users as you like without paying for any (additional) licenses.\n\nHaving to actually add (paid) users to your workspace is only needed if you work with Private repositories and need more than 5 collaborating users.\n\nSee <https://support.atlassian.com/bitbucket-cloud/docs/manage-your-plan-and-billing/> and <https://support.atlassian.com/bitbucket-cloud/docs/grant-repository-access-to-users-and-groups/>\n\nHave a nice day!\n\nRik\n", "comments": null }, { "author": "Theodora Boudale", "body": "Hi Christopher and welcome to the community!\n\nI just wanted to clarify that this is no longer the case:\n> On Public repositories, you can collaborate with as many users as you like without paying for any (additional) licenses.\n>\n> Having to actually add (paid) users to your workspace is only needed if you work with Private repositories and need more than 5 collaborating users.\n\nSince October 31st, 2023, we began counting all workspace members as billable users. More info here:\n\n* <https://community.atlassian.com/t5/Bitbucket-articles/Questions-on-Bitbucket-Cloud-billing-model-changes/ba-p/2491442>\n* <https://bitbucket.org/blog/billing-model-change>\n\nA billing plan is associated with a workspace. Workspaces on the Free plan can have up to 5 users with access.\n\nIf you have a workspace on the Standard or Premium plan, we only charge for the users who have access to this workspace. You can find the number of users that count towards your workspace's plan the following way:\n\n1. Go this page: <https://bitbucket.org/account/workspaces/>\n2. Select **Manage** for the workspace you want to check that info for. The **Manage** link is visible only if you are a workspace admin.\n3. Select **User directory** from the left sidebar. On that page, you can see the number of the workspace's users.\n\nPlease feel free to reach out if you have any questions!\n\nKind regards, \nTheodora\n", "comments": null }, { "author": "Christopher Gilroy", "body": "Got it. Thanks for the quick reply!\n", "comments": null } ]

[ "bitbucket-cloud", "cloud" ]

[ { "author": "Gunner Franklin", "body": "*** ** * ** ***\n\nBRING BACK ZOMBIE CAFE ON IOS AND ADROID!!!! Please come on it's the greatest mobile game of all time\n", "comments": null } ]

[ "fisheye-crucible-server", "migration-customer-care", "server" ]

[ { "author": "Paul Collins", "body": "I suspect the problem is not the age of your svn branches but the overall structure of your repo. FishEye has \"SVN Symbolic Rules\" under \"SCM Details\" settings that control where it looks for trunk and branches.\n\nThe default structure used by FishEye is one where there's a directory containing just three directories: \"trunk\", \"tags\", and \"branches'. Each non-trunk branch is a subdirectory of the \"branches\" directory. If your repo has all the branch directories as siblings to your trunk, the default rules won't work. The good news is that \"Symbolic\" means there's a way to configure FishEye to understand a lot of different repo structures.\n\nIt's important that you \\*don't\\* tell FishEye that the parent to all the branches is \"trunk\". See the warning here: <https://confluence.atlassian.com/fisheye/subversion-960155467.html>\n\nThen look here for the description of how to set up your SVN Symbolic Rules.\n\n<https://confluence.atlassian.com/fisheye/svn-tag-and-branch-structure-960155478.html>\n\nThere is a date cutoff option somewhere. That might be useful just to do a shallow test setup to make sure your symbolic structure works. I think to get my large repo in I had to adjust Java memory settings to keep it from running out.\n\nI think I did this once 10 years ago and don't remember how it works myself. But it worked. Good luck!\n", "comments": null } ]

[ "fisheye-crucible-server", "server" ]

[ { "author": "Rick Li", "body": "????????????????????????\n\ncrucible??????????????UTF-8??????\n\n???Shift_JIS????????????????? **SCM Details** ????????????????\n\n?????????????\n\n* [Configuring a Different Charset in Fisheye/Crucible](https://confluence.atlassian.com/fishkb/configuring-a-different-charset-in-fisheye-crucible-308609343.html)\n\n??????????\n", "comments": null } ]

[ "fisheye-crucible-server", "server" ]

[ { "author": "Nicolas Grossi", "body": "[@Jody Williams](/t5/user/viewprofilepage/user-id/1705469) You might have a backup of the modified files ?\n", "comments": [ { "author": "Jody Williams", "body": "I'm sure I have a backup. I only want to restore what I need to the fisheye_data directory or the fecru\\* directory?\n" } ] } ]

[ { "author": "Drew Morris", "body": "Did you resolve this? I'm also running into it.\n\nI think this issue is related, as I'm also seeing an XSRF issue in my logs\n\n<https://community.atlassian.com/t5/Fisheye-Crucible-questions/Fresh-setup-behing-nginx-First-time-setup-blocked-by-XSRF-on/qaq-p/1396133>\n", "comments": null } ]

[ "fisheye-crucible-server", "server" ]

[ { "author": "Charlie Misonne", "body": "Hi Dean,\n\nWhen you say \"I only want to remove the local user\", what do you mean exactly?\n\nYou can not remove a user when it is synced from AD. You could apdat the user filter in your AD connection details but that's probably not what you're looking for.\n\nCan't you just revoke the permissions of those users to remove their license?\n\n<https://confluence.atlassian.com/fisheye/global-permissions-960155573.html>\n", "comments": [ { "author": "Dean", "body": "That may be exactly what I was looking for. I just want to remove their license.\n\nI'm new to managing the server, and about 10 minutes ago found where I could remove that user from a local group.\n\nI've removed the other users from the relevant groups. I've also found System Information \\> User Limits, which tells me the exact number I need - 5.\n\nThanks Charlie, this was exactly what I needed.\n" }, { "author": "Charlie Misonne", "body": "ok great!\n\nGlad I could help :-)\n" } ] } ]

[ "active-directory", "fisheye-crucible-administration", "server" ]

[ { "author": "Nic Brough -Adaptavist-", "body": "Welcome to the Atlassian Community!\n\nYou need to talk to Atlassian support about this one, the community here has no access to the licencing system. <Https://support.atlassian.com/contact> will ask you for the SEN you have given us if you select the Crucible/Fisheye option in the menus.\n\nHowever, before you raise it there, can you check that\n\n* You are copying and pasting the key precisely and in plain text. Some browsers and text editors add line breaks or even additional characters to content when you hit select and copy. (There was even a phase where Internet Explorer randomly changed characters in keys when copying them because the idiots at MS thought it was a good idea to add slpeping correction to everything)\n* You have copied the full licence key (you should not need to worry about trailing spaces at the end of the key, but you do need every letter of it). My usual error is missing the last line in the text\n", "comments": null } ]

[ "fisheye-crucible-server", "server" ]

[ { "author": "Nic Brough -Adaptavist-", "body": "Welcome to the Atlassian Community!\n\nDo you really mean in Fisheye, or are you linking your work to Jira?\n\nIf the issues are in Jira, then you should be able to add a condition to the transition, one that blocks the reporter from the transition.\n", "comments": [ { "author": "Josh Robertson", "body": "Hello and thank you!\n\nI am using the crucible code review server, which has fisheye integrated with it.My question is actually related to crucible I believe, not with fisheye.\n\nI apologize for the confusion. I've updated my question to explicit state that I am asking about crucible code review server.\n" }, { "author": "Nic Brough -Adaptavist-", "body": "I am sorry, I was unclear. Crucible sits on top of Fisheye, so I have a tendency to think of them as the same thing. I've never worked with just Fisheye, beyond the first time, where my job was to plan and implement adding Crucible to it!\n\nThe question I have is \"where are you raising the issues\"? Are they in Fisheye/Crucible, or Jira?\n\nIf it's in FeCru, then I'm afraid you are stuck. It has a very simple flow for issues, and none of the flexibility that Jira has to set up flows that are controlled like that.\n" }, { "author": "Josh Robertson", "body": "No Problem, we got there in the end.\n\nI am raising this issue from the crucible side, as we are not utilizing Jira. Only using crucible for a peer review of code to be done by higher level team members.\n\nWe were using collaborator from SmartBear originally, and I found Crucible was a better product with a better layout, making the reviews easier to perform.\n\nThis one item stands out to me as an issue, because a reviewer can open an issue during the code review, and the author of that code review can mark the issue resolved without any involvement of any reviewer. Even if this was tied to Jira, I think the issue would exist on the crucible side, where the author can still mark an issue resolved, but I don't know what would happen on the Jira side in that regard and maybe it would be a non-issue.\n\nSo am I understanding there is no way to prevent authors of code reviews from marking issues as 'resolved'? Originally I thought it was because the author was also the moderator, that it granted them that ability, but I created a dummy user to be placed as the moderator and it was still possible.\n\nCan you explain to me, if it isn't possible to prevent it, how it works with Jira tied in to prevent the author of a code review from marking issues as resolved in the code review?\n" } ] } ]

[ "server" ]

[ { "author": "Walter Buggenhout", "body": "Hi [@Yunus Emre Ozturk](/t5/user/viewprofilepage/user-id/5598159) and welcome to the Atlassian Community!\n\nThis is a community built around Atlassian products (like Jira, Trello, Confluence and many other tools) and practices. Microsoft Word is not really an Atlassian product, I'm afraid. While it's not entirely impossible someone might come up with a solution - we're very much willing to help where we can, here - you might get faster and more targeted assistance on a Microsoft forum instead.\n\nAutomatically finding / replacing content in MS Word fields is not one of my top skills; if it was, I'd be happy to help.\n\nAll the best - and hope to see your first Jira or Confluence question soon!\n", "comments": null } ]

[ "atlassian-platform" ]

[ { "author": "Walter Buggenhout", "body": "Hi [@Daner Chiyayee](/t5/user/viewprofilepage/user-id/5596610) and welcome to the Community!\n\nCould you elaborate on what you mean by a *company workspace*?\n\nThe Atlassian platform consists of several products doing different things:\n\n* Jira to plan and track project work across business and software teams;\n* Jira Service Management to set up and manage service desks for your IT and internal support teams;\n* Confluence to document and collaborate on knowledge and content;\n* Bitbucket to manage code\n* ...\n\nWhat you would normally do is to set up an Atlassian site for your organization, adding one or more of the above products - depending of course on your needs. It is quite simple to get started with just one product and add additional ones later on. To get started with Jira - just as an example - search for [Jira pricing](https://www.atlassian.com/software/jira/pricing) and select a plan to try for free.\n\nHope this helps!\n", "comments": null } ]

[ "atlassian-platform" ]

[ { "author": "Kieren _SmolSoftware_", "body": "Hi [@peter_cardwell](/t5/user/viewprofilepage/user-id/5581678)\n\nYou'll need to raise a support ticket with Atlassian to sort this out.\n\n<https://support.atlassian.com/contact/#/>\n\nGood luck!\n\n-Kieren\n\nCo-Founder @ Admin Automations \\| Ex-Atlassian\n", "comments": null } ]

[ "organization" ]

[ { "author": "Mikael Sandberg", "body": "Hi [@Aaron Newell](/t5/user/viewprofilepage/user-id/5578972),\n\nWelcome to Atlassian Community!\n\nThe short answer is no, this is not something that can be done without giving the user full access to the other user's account.\n", "comments": null } ]

[ { "author": "Dommalapati Chandrababu Naidu", "body": "Hi [@Ali Ibrahim](/t5/user/viewprofilepage/user-id/5575987) ,\n\nWelcome to Atlassian Community!\n\nI suggest you to raise a support request directly with Atlassian.\n\n<https://support.atlassian.com/contact/#/>\n\nThanks,\n\nChandrababu\n", "comments": null } ]

[ "atlassian-platform" ]

[ { "author": "Jerrold - Empyra", "body": "Hi [@Crede Harrison](/t5/user/viewprofilepage/user-id/5563545)\n\ncan you change the automation Action \\> edit issues field due date to \"copy from trigger issue\" instead of copy from current issue.\n\n![acc.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/344195i4862AE68DCED3D31/image-size/large?v=v2&px=999 \"acc.PNG\")\n\ncan you please try this and see whether if its working. If not can you please share the automation screen shot and also the rule details to check whether the scope of the automation is set to both the projects or global . and also please share the audit log of the automation.\n\nThank you.\n", "comments": [ { "author": "Crede Harrison", "body": "[@Jerrold - Empyra](/t5/user/viewprofilepage/user-id/5352480)\n\nThank you so much for your answer, I didn't even know that could be updated to trigger issue! I learned my minimum 1 thing for the day.\n\nThanks!\n" } ] } ]

[ { "author": "Marc - Devoteam", "body": "Hi [@Bernard Van Heuverswyn](/t5/user/viewprofilepage/user-id/5186204)\n\nIf you are a non profit org, you might request non profit licenses. If you are eligable you could get a 75% discount on licenses.\n\nSee, [nonprofits](https://www.atlassian.com/teams/nonprofits)\n", "comments": null }, { "author": "Zhiyong Lin", "body": "Hi\n\nYou can refer to this article?<https://support.atlassian.com/security-and-access-policies/docs/enforce-two-step-verification/?>. If it's an Atlassian account, you'll need at least Guard Standard to enable MFA.\n", "comments": [ { "author": "Bernard Van Heuverswyn", "body": "Thanks for this answer, \nI had already read this article. But once again, I have difficulty knowing if we have this or if we have to purchase it. \nIn the \"Pricing\" screen, under the \"Standard\" option it says \"Free with existing Cloud Enterprise Plans\". But I can't find this information anywhere in the Atlassian administration of my account. \nOur Jira and Confluence licenses are \"Cloud\". \nThe Confluence one is \"Standard\" Plan, the Jira one is \"Premium\" Plan. \nI don't see the word \"Entreprise\" in the Plan Column. \n\nSo I'm already stuck at this question: Is this (Guard) already included in our 2 licenses or not? \nIf the answer is NO, how do we calculate the price? Per Product (Jira + Confluence) ? \nAn NGO cannot afford to pay 10,000 euros / year to impose an MFA.... \n" }, { "author": "Zhiyong Lin", "body": "The Enterprise plan includes a Guard license, while other plans require a separate subscription.\n" }, { "author": "Bernard Van Heuverswyn", "body": "Thanks Lin, \nIn this case, it is unaffordable for an NGO.\n\nI will have to find another alternative, external to Atlassian\n\nThanks\n" } ] } ]

[ "atlassian-platform", "confluence-cloud", "jira-cloud", "mfa" ]

[ { "author": "Andy Heinzer", "body": "Hi [@Geraldine Mejorado](/t5/user/viewprofilepage/user-id/5570471)\n\nThis is certainly a scam.\n\nCould you please report those email addresses to Google? There is a link on <https://support.google.com/mail/contact/abuse?hl=en>\n\nReporting that account to the service provider could at least get gmail to deactivate their account.\n\nAtlassian email will not use [gmail.com](http://gmail.com) addresses for any official communications. We have seen numerous reports from users that have been seemingly offered employment to post to Community, or to perform some kind of typing/data entry tasks, but Atlassian does not offer any such positions.\n", "comments": null } ]

[ "atlassian-platform" ]

[ { "author": "Andy Heinzer", "body": "[@Xian Drew](/t5/user/viewprofilepage/user-id/5567575)\n\nCould you please report that account to telegram for impersonation? You should be able to report that account by following <https://t.me/notoscam> can be used to report such accounts. Atlassian does not use telegram at all.\n", "comments": null }, { "author": "Shannon S", "body": "Hello Xian,\n\nGood afternoon, and thanks for raising this on Atlassian Community.\n\nI prefer not to click on that link, since I don't recognize it, but it appears to be a Telegram link. We don't use Telegram.\n\nCan you give us some context on that link? Where did you find it?\n\nThank you,\n\n**Shannon S \\| Atlassian Community Support**\n", "comments": null }, { "author": "Brant Schroeder", "body": "[@Xian Drew](/t5/user/viewprofilepage/user-id/5567575) welcome to the Atlassian community\n\nI will escalate to Atlassian so they can review.\n", "comments": null } ]

[ "atlassian-platform" ]

[ { "author": "Dommalapati Chandrababu Naidu", "body": "Hi [@kerellos zakhary](/t5/user/viewprofilepage/user-id/5563484) ,\n\nWelcome to Atlassian Community!\n\nCan you please elaborate the issue you are facing? are you able to login to your account earlier? did you check with the jira administrator regarding the issue?\n", "comments": [ { "author": "kerellos zakhary", "body": "*** ** * ** ***\n\nI don't know what to do. I just want to recover the Instagram accounts because this has been a long time coming And you can help!\n" } ] } ]

[ "atlassian-platform", "cloud", "statuspage" ]

[ { "author": "Seon Shakespeare", "body": "Hi [@Florian Perarnaud](/t5/user/viewprofilepage/user-id/5556238)\n\nWelcome to the community!\n\nWhich Atlassian product you're trying to leave a workspace in? The exact steps may vary depending on the specific product (Jira, Confluence, Trello, Bitbucket etc)\n", "comments": [ { "author": "Florian Perarnaud", "body": "Hello Seon,\n\nThank you for your message,\n\nI want to leave naviresto admin\n\n![Screenshot 2024-07-30 at 11.43.26.png](https://community.atlassian.com/t5/image/serverpage/image-id/338796i5EA9B0034D4545C3/image-size/large?v=v2&px=999 \"Screenshot 2024-07-30 at 11.43.26.png\")\n" }, { "author": "Dommalapati Chandrababu Naidu", "body": "Hi [@Florian Perarnaud](/t5/user/viewprofilepage/user-id/5556238) ,\n\nYou can find an option to delete organization in Atlassian administration.\n\nGo to Atlassian administration \\> Settings \\> you will find delete organization option at the bottom of the page.\n\nThanks,\n\nChandrababu\n" } ] } ]

[ "atlassian-platform" ]

[ { "author": "Andy Heinzer", "body": "Hi,\n\nThanks for reporting this to us. That domain is not owned or used by Atlassian. I have reported this to our security team for review.\n\nAtlassian will only use atlassian.com for official email communications. I would recommend not engaging with anyone using that domain.\n\nThanks\n\nAndy\n", "comments": null } ]

[ "atlassian-platform", "domain", "job" ]

[ { "author": "Dommalapati Chandrababu Naidu", "body": "Hi [@KANBOU](/t5/user/viewprofilepage/user-id/5326707) ,\n\nWelcome to Atlassian Community!\n\nAre you referring to Atlassian billing, if yes, it will be present in Atlassian administration settings and you need have a billing admin credentials to access it.\n\nThanks,\n\nChandrababu\n", "comments": [ { "author": "KANBOU", "body": "Thank you for answer.\n\nMy role is 'Org Admin' . The Billing interface only displays the billing preview for the next month for each module\n" }, { "author": "Dommalapati Chandrababu Naidu", "body": "Hi [@KANBOU](/t5/user/viewprofilepage/user-id/5326707) ,\n\nEven though your are ' Org Admin' , you need billing admin permission. only users who has billing permission can view all billing history.\n\nReach out to user who has billing permission and request them to add you to billing permission.\n\nIt resides here: <https://admin.atlassian.com/billing/>\n\nThanks,\n\nChandrababu\n" }, { "author": "KANBOU", "body": "thank you for help.\n\nthat's exacltely what I must have. I will demand it to Billing Admin.\n\nthank you\n" } ] } ]

[ "atlassian-platform" ]

[ { "author": "John Price", "body": "I don't have access to ADO to test at the moment, but here's one way that avoids fooling with scripting \\& 3rd party libraries: \n\n1) On the Jira side, set up a Jira Automation rule at the project or global level. Use \n\nWhen: Incoming Webhook \nThen: Add Comment To Issue \n\nwith smart values something like:\n\n```\nPull request [{{webhookData.pullRequest.title}}]({{webhookData.pullRequest.url}}) has \nbeen created in Azure DevOps.\n```\n\nand copy the generated webhook URL to the clipboard. \n\n2) On the ADO side, set up a Service Hook with event \"pull request created\" and paste the URL you copied from the Jira side. \n\nYou just need to decide where the issue key will be in ADO (branch name, PR title, whatever) and configured the Jira side \"When\" to collect the issue key(s) as needed from the payload:\n\n![jira webhook incoming.png](https://community.atlassian.com/t5/image/serverpage/image-id/345875i6395712F02EBAF31/image-size/large?v=v2&px=999 \"jira webhook incoming.png\")\n", "comments": [ { "author": "John Price", "body": "Also: you can obviously close issues or take other actions too. And you may want to add the free [https://marketplace.atlassian.com/apps/1232793/azure-devops-for-jira-official?hosting=cloud\\&tab=overview](https://marketplace.atlassian.com/apps/1232793/azure-devops-for-jira-official?hosting=cloud&tab=overview) app to make your integration tighter.\n" } ] } ]

[ { "author": "Dommalapati Chandrababu Naidu", "body": "Hi [@Liz Eversoll](/t5/user/viewprofilepage/user-id/4453473) ,\n\nWelcome to Atlassian Community!\n\nOrganization name can be changed in Atlassian administration. Make sure you have saved newly provided organization name and refresh browser.\n\nOrganization icon will be taken from the first two letters of organization name.\n\nHope this helps!\n\nThanks,\n\nChandrababu\n", "comments": null } ]

[ { "author": "Nicolas Grossi", "body": "[@Ben Larson](/t5/user/viewprofilepage/user-id/5334622) If you have an active license, you might contact support.atlassian.com\n\nNicolas\n", "comments": [ { "author": "Ben Larson", "body": "That address does not seem to be able to be mailed to.\n" } ] }, { "author": "Nicolas Grossi", "body": "[@Ben Larson](/t5/user/viewprofilepage/user-id/5334622) Awesome!\n", "comments": null }, { "author": "Nicolas Grossi", "body": "[@Ben Larson](/t5/user/viewprofilepage/user-id/5334622) It is atlassian's support site not an email, a contact form\n\nNicolas\n", "comments": [ { "author": "Ben Larson", "body": "Ah. Yes I submitted through there already. Will probably wait for a reply there.\n" } ] } ]

[ { "author": "Nicolas Grossi", "body": "[@iNet Technologies](/t5/user/viewprofilepage/user-id/5534534) Welcome! If i were you i would go for JIRA is more for complex projects or organizations than Trello (That it is for smaller complexity and groups)\n\nHTH\n\nNicolas\n", "comments": [ { "author": "iNet Technologies", "body": "Thank you!\n" } ] } ]

[ "atlassian-platform", "automation", "jira", "trello" ]

[ { "author": "Max Jakisch", "body": "Check this with support...our domain wasn?t fully verified (as in it was not SUC enabled, which can happen if you verify-\\>unverify-\\>verify a domain in a short time period.)\n\nIf you check the error message in the moment of clicking \"claim accounts\" with some developer tools it will say, that the domain isn?t SUC enabled.\n\nSupport fixed this within 2 days or so.\n", "comments": null } ]

[ "atlassian-platform", "claim", "csv-upload" ]

[ { "author": "Kristian Klima", "body": "As far as I remember, there was always a specially formatted line at the bottom (in my case) of the Quarterly board showing the points in addition to one's name in the chart. It does appear briefly when opening the dashboard but then disappears quickly upon scrolling. \n\nI think the ideas is to show the leaders AND your score.\n\nChrome:\n\n![2024-06-19_18-10-28.png](https://community.atlassian.com/t5/image/serverpage/image-id/330675i4F0C370D3008682D/image-dimensions/248x261?v=v2 \"2024-06-19_18-10-28.png\")\n", "comments": [ { "author": "Nicolas Grossi", "body": "[@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) [@Peter Van de Voorde](/t5/user/viewprofilepage/user-id/781487) It is ok when \"the user\" has not reach the amount of points to be identified as leader, but when \"the user\" has reached the minimal points why it is displayed twice : your points and also your points \"in the queue\". ?\n\nNicolas\n" }, { "author": "Kristian Klima", "body": "[@Nicolas Grossi](/t5/user/viewprofilepage/user-id/676185)\n\nI think everybody is in the chart 'twice', you just happen to see both entries in a single window.\n\n![2024-06-19_18-27-28.gif](https://community.atlassian.com/t5/image/serverpage/image-id/330679iAC583DE15B2483C2/image-dimensions/349x305?v=v2 \"2024-06-19_18-27-28.gif\")\n" } ] }, { "author": "Peter Van de Voorde", "body": "Hey [@Nicolas Grossi](/t5/user/viewprofilepage/user-id/676185) , \n\nI have the same issue, I believe it's a bug in the kudos listing and that this \\<div\\> should actually be at the top of the listing, like this: \n\n![Screenshot 2024-06-19 at 10.39.51.png](https://community.atlassian.com/t5/image/serverpage/image-id/330657iD535426079A5487D/image-dimensions/144x148?v=v2 \"Screenshot 2024-06-19 at 10.39.51.png\") \n\nI went into the Firefox developer tools to move the 2 \\<div\\> sections and now it looks nicer. \n\n[@Monique vdB](/t5/user/viewprofilepage/user-id/786286) is this something for your team to tackle? \n\nCheers, \nPete\n", "comments": null } ]

[ "atlassian-platform" ]

[ { "author": "Abraham Musalem", "body": "Hey [@chinyere Faith](/t5/user/viewprofilepage/user-id/5598613) , \n\nThanks for reaching out to Community. Would you be able to give me more information as to what you are looking to get and how this information would help you? \n\nRegards, \nAbraham\n", "comments": null } ]

[ { "author": "Kristian Klima", "body": "Hi [@Craig Morehouse](/t5/user/viewprofilepage/user-id/5593628) and welcome to the community.\n\nWhere is your training material hosted? What is the form/format of the course?\n\nYou can use Jira ticketing, basically assigning a training task to a person within a specific training project and you'll see the progress and completion. Of course, the training material can be anywhere (Confluence or else).\n\nThis doesn't verify the person actually read the content...\n\nYou can look at a learning apps on the Confluence marketplace like [Smart Course for Confluence](https://marketplace.atlassian.com/apps/1216979/smart-courses-for-confluence-lms?tab=overview&hosting=cloud)or [IZI](https://marketplace.atlassian.com/apps/1214110/izi-for-confluence-lms-training-courses-quizzes?tab=overview&hosting=cloud) - these are genuine learning apps (LMS) and you can monitor and track all sorts of things. TIme spent, completion, devise courses, tests etc. They come with their own reporting tooling.\n", "comments": [ { "author": "Craig Morehouse", "body": "Kristian, Thank you for the response. \nI wasn't clear. I am referring to the training courses here on the Atlassian site. Is there a way to report who has taken what training, filtering on [@Ford](/t5/user/viewprofilepage/user-id/1209922).com?\n\nThank you in advance.\n" } ] } ]

[ { "author": "Jessie Turpin", "body": "Hi [@Mohammad F Hameed](/t5/user/viewprofilepage/user-id/5591284)! If your QA Assignee field is a custom field, you can follow the instructions in this [article](https://confluence.atlassian.com/analyticskb/query-jira-custom-fields-1188411074.html) to query the field's data. Try it out and let me know if that helps you find your QA Assignee data!\n", "comments": null } ]

[ { "author": "Tracy Chow", "body": "Hi Nick,\n\nIt looks like you're querying a Jira Align Enterprise Insights data source, is that correct? It's a SQL Server database in the backend, so you will need to use SQL Server functions and syntax.\n\nThe datediff function in your query can be edited to the following: **DATEDIFF(day, \\[Risk\\].\\[Date Created\\], {TODAY})**\n\nLet me know if that works for you.\n", "comments": null } ]

[ { "author": "Tejaswi G", "body": "Hi [@Mary Heather Cox](/t5/user/viewprofilepage/user-id/4529223)\n\nThis is Tejaswi from the Support Team and happy to help.\n\nCan you please log a ticket with us to check your instance and assist you further with this request?\n\nYou can log a ticket by going to <https://support.atlassian.com/contact>.\n\nRegards, \nTejaswi\n", "comments": null } ]

[ "connector", "database", "jira-align", "join", "reporting" ]

[ { "author": "Michael Hardy", "body": "This was answered, And a ticket was raised as an enhancement. \n![HeaderColour.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/345695iAE61E9D9DAB5C407/image-size/large?v=v2&px=999 \"HeaderColour.PNG\") \n\nThe enhancement has been closed with no explanation. Can you advise?\n", "comments": [ { "author": "Tracy Chow", "body": "Hi Michael,\n\nApologies for the confusion. That feature request was mistakenly opened under the OPSGENIE project in Jira. Since this request is not related to the Opsgenie product, the ticket was deleted.\n\nI've opened a new feature request ticket to add this feature for Atlassian Analytics charts: <https://jira.atlassian.com/browse/ANALYTICS-318>\n\nKind regards, \nTracy\n" } ] } ]

[ "table" ]

[ { "author": "Inder Singh", "body": "[@Jake Litchfield](/t5/user/viewprofilepage/user-id/5584604) : Assuming your query output columns are named as shown below:\n\n![Screenshot 2024-09-06 at 7.52.51?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/345969iA8B69DDF114D677C/image-size/large?v=v2&px=999 \"Screenshot 2024-09-06 at 7.52.51?AM.png\")\n\nYou can use window function to calculate the proportion. You can apply this formula:\n>\n> ```\n> \"Count of issues\"*1.0/(sum(\"Count of issues\") over (partition by \"Quarter of Created at\"))\n> ```\n\nLet us know if this works\n\nCheers,\n\nInder\n", "comments": [ { "author": "Jake Litchfield", "body": "Thank you [@Inder Singh](/t5/user/viewprofilepage/user-id/4829066), that's worked perfectly!\n" } ] }, { "author": "Jessie Turpin", "body": "In addition to Inder's solution, we have a [feature request](https://jira.atlassian.com/browse/ANALYTICS-86) open for the ability to have the values displayed in the tooltip be formatted as a percentage as well. I'd highly recommend that you watch and vote for the feature request!\n", "comments": [ { "author": "Jake Litchfield", "body": "Thanks for the heads up [@Jessie Turpin](/t5/user/viewprofilepage/user-id/4493061), I have just voted for that very useful feature request!\n" } ] } ]

[ { "author": "Don DMack", "body": "That's a good question. I've experienced similar challenges like you. So I'll watch the response(s) to this question since I don't have an answer.\n", "comments": [ { "author": "CESAR DALDOSSO", "body": "hi all, you can proceed using custom fields on that. The best approach is to create a new custom table, and include the desired custom tables on it.\n\nDont include new columns, this does not work. Is better to create a complete new custom table\n\n<https://confluence.atlassian.com/analyticskb/query-jira-custom-fields-with-custom-columns-or-custom-tables-1299910024.html>\n" } ] } ]

[ { "author": "Tracy Chow", "body": "Hi Cesar,\n\nYes, that is possible to query in Atlassian Analytics.\n\nThe [Jira \"Issue status history\" table](https://support.atlassian.com/analytics/docs/schema-for-jira-family-of-products/#Issue-status-history) contains the status history of a Jira issue and you can also use the \"Author account ID\" column to identify which user changed the status of the issue.\n\nYou can query the [Jira \"Issue history\" table](https://support.atlassian.com/analytics/docs/schema-for-jira-family-of-products/#Issue-history) where \"Field name\" = 'Assignee' to get the assignee history of a Jira issue.\n\nTracy\n", "comments": null } ]

[ { "author": "Tracy Chow", "body": "Hi Cesar,\n\n1) To get today's date, you can use the {TODAY} [relative date variable](https://support.atlassian.com/analytics/docs/relative-date-variables/).\n\n2) The \"Zero fill\" step should accomplish this. Take a look at the example here: <https://support.atlassian.com/analytics/docs/visual-sql-steps/#Zero-fill>\n\nLet me know if these work for you!\n", "comments": null } ]

[ "atlassian-analytics", "cloud" ]

[ { "author": "Waseem Abbas", "body": "Hi! To filter by Business Area with multi-select values, you'll need to adjust your chart settings. Ensure your filter logic supports \"contains any\" rather than \"equals\" for multi-select fields. This way, epics tagged with multiple areas should be included if they match any of the selected values. If you're using JQL, something like `cf[Business Area] in (value1, value2)` can be useful. Check your chart's filtering options or consider creating a custom filter to handle multi-select fields effectively.[Hope this helps!](https://waseemsays.com/)\n", "comments": [ { "author": "Don DMack", "body": "This statement ***Ensure your filter logic supports \"contains any\"*** creates a syntax error in Atlassian Analytics for me. I use \"***IN\"***.\n" } ] } ]

[ { "author": "Agaci Avinas", "body": "Hi [@Ganesan Seethapathy](/t5/user/viewprofilepage/user-id/5535637) ,\n\nThank you for reaching Atlassian Analytics support. I understand that your dashboard is slow due to the number of charts.\n\nI would suggest you check our documentation on [triaging performance issues here](https://confluence.atlassian.com/analyticskb/triage-your-performance-issues-1216971465.html). Having said that, you can create custom tables in the data lake to handle parallel processing. You can find the steps to create custom tables on this [page](https://support.atlassian.com/analytics/docs/create-custom-tables-and-columns/).\n\nFeel free to reach us if you have any further questions.\n\nRegards,\n\nAgaci\n", "comments": null } ]

[ { "author": "Tracy Chow", "body": "Hi Don,\n\nYour query will need to go through the [jira_issue_component_mapping table](https://support.atlassian.com/analytics/docs/schema-for-jira-software/#Issue-component-mapping) to properly filter on issues associated with a component.\n\nTo do this, open the [Join path panel](https://support.atlassian.com/analytics/docs/edit-the-join-path-of-your-visual-mode-query/) to change the join to go through the mapping table. If the mapping table isn't an available option, you can add a column from the mapping table to your query, select the desired join path, and then hide the column after the query.\n\nIf you run into any trouble, feel free to open a support ticket like Tejaswi mentioned, and we would be happy to help.\n", "comments": null }, { "author": "Tejaswi G", "body": "Hi [@Don DMack](/t5/user/viewprofilepage/user-id/5142133)\n\nThis is Tejaswi from the Analytics Support Team and here to help.\n\nFrom the shared query, The Join and the filters seems to correct. Can you please log a ticket with us so that we can have look and the query results and debug the issue further?\n\nYou can log a ticket with us at <https://support.atlassian.com/contact>.\n\nKind Regards, \nTejaswi\n", "comments": null } ]

[ { "author": "Tracy Chow", "body": "Hi Paul,\n\nCan you share a screenshot of your query? That will help us identify where the problem may be coming from or if there is something that needs to be adjusted.\n\nThanks, \nTracy\n", "comments": null } ]

[ { "author": "Inder Singh", "body": "Hi [@Don DMack](/t5/user/viewprofilepage/user-id/5142133) : You can check out the support documentation for data model and schema - <https://support.atlassian.com/analytics/docs/understand-the-data-model-of-the-atlassian-data-lake/>.\n\nYou can also go the data source settings -\\> Schema tab and click \"Visualize\". That will generate the schema diagram for you. The \"Schema\" tab also has details of all the tables in the Data Lake.\n\n![Screenshot 2024-08-02 at 3.16.15?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/339781i8391868D560904E2/image-size/large?v=v2&px=999 \"Screenshot 2024-08-02 at 3.16.15?PM.png\")\n\nCheers,\n\nInder\n", "comments": [ { "author": "Don DMack", "body": "Thank you Inder. This is helpful.\n" }, { "author": "Don DMack", "body": "Inder, do you know where I can fin a full listing of the Global Variables?\n" }, { "author": "Inder Singh", "body": "[@Don DMack](/t5/user/viewprofilepage/user-id/5142133) : Here is the link to the documentation <https://support.atlassian.com/analytics/docs/what-are-variables/>\n" }, { "author": "Don DMack", "body": "Thanks!\n" } ] } ]

[ "atlassian-analytics", "schema" ]

[ { "author": "Tracy Chow", "body": "Hi Tim,\n\nWere the tabs or columns in your Google Sheet renamed at all?\n\nIf you can [open a ticket](https://support.atlassian.com/contact/#/?inquiry_category=technical_issues) with our support team and grant us permission to access your site, we can dig in further to see why your Google Sheet data source is throwing the warnings and see how to get this resolved for you.\n\nThanks, \nTracy\n", "comments": [ { "author": "Tim Lee", "body": "Hi Tracy, no they weren't, which is why I found it odd. There were new tabs created on the sheet which it picked up but nothing else. I'll raise a ticket, thanks.\n" } ] }, { "author": "Tim Lee", "body": null, "comments": null } ]

[ { "author": "Nayan Pandey", "body": "Hello Dylan! \n\nI am Nayan from the Atlassian Analytics team, happy to help! \n\nThe control variables need to be added to the where clause in your SQL query. Here is an example of how to add a calendar control to charts in SQL mode: \n\n*SELECT COUNT(DISTINCT \\`Issue\\`.\\`issue_id\\`) AS \\`Count of unique Issue ID\\`* \n*FROM \\`jira_issue\\` AS \\`Issue\\`* \n*WHERE \\`Issue\\`.\\`created_at\\` BETWEEN **{CALENDAR_NAME.START}** AND**{CALENDAR_NAME.END}*** \n\nHere, **{CALENDAR_NAME.START}** and**{CALENDAR_NAME.END}** are the variable controls that we have added in our SQL query to connect the chart with our control. Now, when we select a date range on the Dashboard, these values will be fetched and the chart will be dynamically filtered on the basis on the calendar control values. \n\nI'd also recommend checking the below links to understand how controls work and how to add them to existing charts: \n**- Document** - <https://support.atlassian.com/analytics/docs/use-variable-controls-for-interactive-filtering/> (Every control type has a section called In a SQL mode query where you can find how to add the controls in SQL mode.) \n**- Dashboard controls Demo Video**- <https://www.youtube.com/watch?v=dM0cdIqzvxY> \n\nLet me know if this helps. \n\nRegards, \nNayan\n", "comments": [ { "author": "Dylan Demery", "body": "This definitely helped, Nayan! Thanks so much!\n" } ] } ]

[ { "author": "Tracy Chow", "body": "Hi David,\n\nUser name data can be found in the \"Account\" table. <https://support.atlassian.com/analytics/docs/schema-for-organization-data/>\n\nYou can add the \"Name\" column from the \"Account\" table to get the reporter name. Just make sure that the join path is going through the \"Reporter account ID\" so that it's returning the reporter name, and not the assignee or creator name.\n\n![Screenshot 2024-07-25 at 5.38.18?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/338052i6648F77F6D2EADB3/image-size/large?v=v2&px=999 \"Screenshot 2024-07-25 at 5.38.18?PM.png\")\n\nLet me know if this works for you.\n\nRegards, \nTracy\n", "comments": null } ]

[ "reporter", "reporter-name" ]

[ { "author": "Jessie Turpin", "body": "Hey Heather! You would need to set a default value in any control on your dashboard. You can do this by editing the control and entering the desired values in the 'Default values' box.\n\n![Screenshot 2024-07-25 at 2.41.54?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/338011i5DE7232C31059AD6/image-dimensions/290x382?v=v2 \"Screenshot 2024-07-25 at 2.41.54?PM.png\")\n\nNote that if you have created a control with the control editor, you'll need to first check the 'Initial value(s)' box in the [control's settings](https://support.atlassian.com/analytics/docs/set-up-a-dropdown-control/#%E2%80%9CDropdown%E2%80%9D-control-settings). Then you'll be able to add any default values you want the control to use.\n\n![Screenshot 2024-07-25 at 2.44.52?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/338012i5576B26CCB243CB0/image-dimensions/403x260?v=v2 \"Screenshot 2024-07-25 at 2.44.52?PM.png\")\n\nI hope that helps! Let us know if you run into any issues adding your default values.\n", "comments": [ { "author": "Penny H-D", "body": "This works great! Thank you!\n" } ] }, { "author": "Penny H-D", "body": "[@Jessie Turpin](/t5/user/viewprofilepage/user-id/4493061) I used the solution above and it works great but the data in the dashboard is broken. To get the data I have to remove the initial value project and then re-add.\n\nSuggestions on how to fix?\n", "comments": [ { "author": "Jessie Turpin", "body": "Hey [@Penny H-D](/t5/user/viewprofilepage/user-id/5166138) ! You might want to check that the initial value you set is spelled and capitalized exactly as the value actually appears in your chart. If that doesn't work, could you create a [support ticket](https://support.atlassian.com/contact/) with our team and share more details about your chart? That would help us be able to investigate this further for you.\n" } ] } ]

[ "atlassian-analytics", "cloud" ]

[ { "author": "Nayan Pandey", "body": "Hi Cesar, \n\nI am Nayan from the Atlassian Analytics team, happy to help! \n\nCan you try using the following relative date variable: \n{CURRENT_CALENDAR_YEAR.START.SUB(15,'month')} and {CURRENT_CALENDAR_YEAR.END.SUB(12,'month')} \n\nThis would fetch Q4 for last year.\n", "comments": [ { "author": "CESAR DALDOSSO", "body": "hi, [@Nayan Pandey](/t5/user/viewprofilepage/user-id/5511616) this solves my issue, tks!\n" } ] } ]

[ { "author": "Jessie Turpin", "body": "Hi Dave! Thanks for the question. It is possible to have one dashboard with multiple controls that are not connected to every chart on the dashboard. If you have created your controls to [Automatically connect to new and existing charts](https://support.atlassian.com/analytics/docs/set-up-a-dropdown-control/#Automatically-connect-to-new-and-existing-charts) then you'll need to remove that automatic control filter in any charts that you don't want connected to the control.\n\n![Screenshot 2024-07-18 at 11.30.59?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/336421i3F4B11507FB8BC5B/image-size/large?v=v2&px=999 \"Screenshot 2024-07-18 at 11.30.59?AM.png\")\n\nThe screenshot above has an example query where I have two controls connected. The purple filter is where my control with the 'Automatically connect to new and existing charts' setting is connected while the green filter is where I manually connected a control. You'd just need to select the X to the right of any control filters that you don't want included in your query.\n\nIf you haven't used the 'Automatically connect to new and existing charts' setting, then you'll only need to [manually connect](https://support.atlassian.com/analytics/docs/set-up-a-dropdown-control/#Manually-connect-to-charts) the control to the relevant charts. For example, you can choose to only connect Control 1a, Control 1b , and Control 1c in charts 1 and 2 while Control 2a and Control 2b could be connected to charts 3, 4, and 5.\n\nLet me know if you run into any issues when setting up your controls and charts on your dashboard!\n", "comments": [ { "author": "Don DMack", "body": "[@Jessie Turpin](/t5/user/viewprofilepage/user-id/4493061) Thanks for the clear explanation. I will try it!\n" }, { "author": "Jessie Turpin", "body": "You're welcome, [@Don DMack](/t5/user/viewprofilepage/user-id/5142133)! Let us know if you run into any issues when you try it out.\n" } ] } ]

[ "atlassian-analytics", "cloud" ]

[ { "author": "Tracy Chow", "body": "Hi Giga,\n\nCan you try this instead?\n\n```\ncase when {PROJECT} = '' then 0 else 1 end\n```\n\nThis worked for me with a single select dropdown.\n", "comments": null } ]

[ { "author": "Marc - Devoteam", "body": "Hi [@Giga Shubitidze](/t5/user/viewprofilepage/user-id/5504379)\n\nWelcome to the community.\n\nI expect this is an automation you are running.\n\nCan you provide the automation details for us community member to help you out.\n\nThis will provide us with context and details.\n", "comments": [ { "author": "Giga Shubitidze", "body": "Sorry it was question regarding Atlassian Analytics. Is it wrong place to post?\n" }, { "author": "Marc - Devoteam", "body": "No, but I can't help you out with this.\n\nI would suggest to raise an issue with Atlassian Support related to your question.\n" } ] } ]

[ "cloud" ]

[ { "author": "Tracy Chow", "body": "Hi Guy,\n\nThere's a table in the Atlassian Data Lake schema called \\`asset_object_issue_mapping\\` which contains data that maps an Asset object to a Jira issue. <https://support.atlassian.com/analytics/docs/schema-for-asset-and-configuration-management/#Assets-object-issue-mapping>\n\nIf you don't see it in your schema browser, you may need to toggle the \"Show full schema\" option from your visual mode query. Let me know if this helps.\n\nBest, \nTracy\n", "comments": [ { "author": "Guy Geron", "body": "Hi [@Tracy Chow](/t5/user/viewprofilepage/user-id/4461730) ,\n\nThanks for the helping. I did find the 'asset_object_issue_mapping', and it wasn't ticked on to be available for querying. \nHowever, when I ticked this on and re-sync the scheme, the table was ticked off again. \n\nAm I missing anything? \nFor reference, I did choose a Limited data connection\n" }, { "author": "Tracy Chow", "body": "Hi Guy,\n\nThe \"Visible\" checkbox on the data source Schema tab determines whether the table is listed in the full schema view.\n\nIf a table has the checkbox unchecked, the table will only appear when \"Show full schema\" is toggled on in the visual mode schema browser. The toggle on the bottom is what I was referring to:\n\n![Screenshot 2024-07-18 at 4.03.05?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/336534i548BD4AB9882E1BE/image-dimensions/281x271?v=v2 \"Screenshot 2024-07-18 at 4.03.05?PM.png\")\n\nIf you toggle it on, you can see all the tables, including the mapping tables. When you sync the schema, it resets back to the default checkbox settings from Atlassian Data Lake. I recommend either not synching the schema frequently or just using the \"Show full schema\" toggle to access the table.\n\nHope this clarifies things!\n" }, { "author": "Guy Geron", "body": "Hi [@Tracy Chow](/t5/user/viewprofilepage/user-id/4461730) ,\n\nThanks again for your guidance. I've played with it a bit more and realised that the table is available when I tick the boxes for Visible under the Scheme tab and don't click the Sync Scheme button. \n\nIt's only when I sync it that the Visible checkbox disappears. I'm not sure if it's meant to do that. Is it due to the Limited data connection I chose when creating the dataset? \n\nAnyway, I can use it now. I appreciate your help and guidance ??![Screenshot 2024-07-18 at 8.32.13?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/336913i9891FA088759AF86/image-size/large?v=v2&px=999 \"Screenshot 2024-07-18 at 8.32.13?AM.png\")![Screenshot 2024-07-18 at 8.32.35?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/336914i3822EF813C12BEFD/image-size/large?v=v2&px=999 \"Screenshot 2024-07-18 at 8.32.35?AM.png\")\n" }, { "author": "Tracy Chow", "body": "Yes, if you hit the \"Sync Schema\" button it goes back to the default Visible checkbox settings. This is the standard behavior, not only for connections with Limited data. Regardless, there shouldn't be many circumstances where you need to sync the schema.\n\nGlad you can use the new table now! ?\n" } ] } ]

[ { "author": "Tracy Chow", "body": "Hi Andrew,\n\nTo make sure I understand correctly, is this regarding connecting Databricks to Atlassian Analytics as a third-party data source? <https://support.atlassian.com/analytics/docs/connect-to-databricks/>\n\nIf that's right, I can submit a feature request on your behalf to have this added.\n\nBest, \nTracy\n", "comments": [ { "author": "Andrew Dumville", "body": "Yeah, that's correct. \n\nDatabricks does not recommend building datasets using the legacy hive metastore catalogues\n" }, { "author": "Tracy Chow", "body": "Thanks for the reply. I've opened the feature request ticket: <https://jira.atlassian.com/browse/ANALYTICS-284>.\n\nI don't have an estimated timeline for when this will be worked on, so I recommend keeping an eye on the ticket for updates.\n" } ] } ]

[ { "author": "Jim Knepley - ReleaseTEAM", "body": "The escape character in PowerShell is the grave-accent(\\`), so try this:\n\n```\nmsiexec.exe /i SourcetreeEnterpriseSetup_3.4.18.msi ACCEPTEULA=1 INSTALLDIR=`\"C:\\Program Files\\SourceTree`\" /quiet\n```\n\nref: <https://learn.microsoft.com/en-us/powershell/module/microsoft.powershell.core/about/about_quoting_rules?view=powershell-7.4>\n", "comments": null } ]

[ { "author": "Gujianting", "body": "??????????\n", "comments": null } ]

[ "cloud", "platform-experiences" ]

[ { "author": "Marco Burato", "body": "I was able to overcome this by forcing the use of HTTP 1.1:\n\n```\ngit config --global http.version HTTP/1.1\n```\n\nLooks like there's some compatibility issue between the client and the server with HTTP 2.\n", "comments": null } ]

[ "bitbucket", "bitbucket-cloud", "cloud" ]

[ { "author": "NikVladi", "body": "Installed GitHub Desktop.\n\nWhen trying to create a repository there was a \"trust...\" button or something like that. And everything worked fine.\n\nWith Sourcetree I found a workaround. Created a repository in \\\\\\\\MyServer\\\\Scripts\\\\Scripts. Then moved it to \\\\\\\\MyServer\\\\Scripts. Deleted the \\\\\\\\MyServer\\\\Scripts\\\\Scripts folder. \nTried to open the repository in \\\\\\\\MyServer\\\\Scripts a new error appeared related to the folder owner. \nRun this command: \nC:\\\\Users\\\\UserName\\\\AppData\\\\Local\\\\Atlassian\\\\SourceTree\\\\git_local\\\\git-cmd.exe \ngit config --global --add safe.directory //MyServer/Scripts/ \nAnd everything worked. \nI think you need to create a trust mechanism like in GitHub Desktop.\n", "comments": null } ]

[ { "author": "Theodore Brown", "body": "I have the same issue. It's annoying to have to always manually change the SourceTree theme when other apps support automatically matching the system setting.\n", "comments": null } ]

[ { "author": "Martin Ba", "body": "A Month later: Same here.\n\n<https://confluence.atlassian.com/sourcetreekb/sourcetree-enterprise-and-msi-installation-947848769.html> links to <https://www.sourcetreeapp.com/enterprise> which downloads <https://product-downloads.atlassian.com/software/sourcetree/windows/ga/SourcetreeEnterpriseSetup_3.4.18.msi>\n\nHowever: I manually used the url: <https://product-downloads.atlassian.com/software/sourcetree/windows/ga/SourcetreeEnterpriseSetup_3.4.19.msi> (19!) ... got an msi from it :-D\n", "comments": [ { "author": "Martin Ba", "body": "Note that there's altready also a <https://product-downloads.atlassian.com/software/sourcetree/windows/ga/SourcetreeEnterpriseSetup_3.4.19.msi> with <https://product-downloads.atlassian.com/software/sourcetree/windows/ga/ReleaseNotes_3.4.20.html> that is not even listed on the <https://www.sourcetreeapp.com/download-archives> page :-D\n" } ] } ]

[ { "author": "Olzhas Baibulganov", "body": "Solved by increasing the Git buffer size to the largest individual file size of the repo:\n\n* git config --global http.postBuffer 157286400\n", "comments": null } ]

[ "fatal", "git", "macos" ]

[ { "author": "Shawn Doyle - ReleaseTEAM", "body": "At the bottom of each email, there is the below statement. It gives you two links, one to stop watching the particular topic you clicked on, and one to stop all emails.\n> This email was sent by Atlassian Community.\n>\n> If you no longer want to receive notifications regarding this Community post, you can stop watching this topic. If you would like to customize the Community notifications you receive and manage other content you are watching, adjust your notification settings.\n>\n> To stop receiving notification emails from the Atlassian Community, unsubscribe here.\n", "comments": null }, { "author": "Tankem Williams", "body": "[@Martyn Bird](/t5/user/viewprofilepage/user-id/3912790) As part of this special Community, I think it's better not to unsubscribe to the emails because you might miss important information. Instead, you can use email filters to organize your emails and move Community emails into specific folders. This makes it easier to manage your inbox and still have access to important messages in case you need to get to them. Take this opportunity to learn and stay updated about everything Atlassian offers. So, don't unsubscribe to my opinion.\n\nThanks\n", "comments": null }, { "author": "Uday Kiran Bhaviri", "body": "Hi [@Martyn Bird](/t5/user/viewprofilepage/user-id/3912790)\n\nOpen any of the email and check if you have option for unsubscribe, once you click on that it may ask for the reason or it can directly says unsubscribe successful and that will stops all the emails.\n\nHope this will be helpful.\n", "comments": null } ]

[ "announcement", "email" ]

[ { "author": "Nic Brough -Adaptavist-", "body": "Welcome to the Atlassian Community!\n\nWhat is a \"lithium query\"? Does it affect the search strings you are sending to the REST API?\n\n(I'm going to guess you mean the old \"lithium\" name for the community, which is now Khoros, rather than Lithium. If that is true, you might want to have another look at the API docs, as you're using an old search, and I think you probably want to know that this version of Khoros is old and the Community is looking to move to a much newer version soon)\n", "comments": null } ]

[ "announcement", "feedback-forum" ]

[ { "author": "Andy Heinzer", "body": "Hi [@Ha Piw](/t5/user/viewprofilepage/user-id/5424235)\n\nThat email address is not associated with Atlassian in any capacity. Please report that gmail address directly to Google by using the form in <https://support.google.com/mail/contact/abuse?hl=en>\n\nWe have seen other similar reports recently of a scam where someone uses gmail accounts or telegram to impersonate Atlassian employees.\n\nCould you also please report that account to Telegram? Atlassian does not use the Telegram service in any capacity. I recommend reporting them to Telegram directly in <https://t.me/notoscam>\n\nReporting these accounts could help to prevent other users from being taken advantage of.\n\nThanks\n\nAndy\n", "comments": null }, { "author": "Sharu - Empyra", "body": "Hi [@Ha Piw](/t5/user/viewprofilepage/user-id/5424235)\n\nIt's definitely a scam, no company will ask you to pay money and contact you via Telegram. Kindly ignore.\n\nThanks,\n\nSharu\n", "comments": null }, { "author": "Charlie Misonne", "body": "Are you an Atlassian employee and expecting a salary from them? Perhaps you should talk to you HR department.\n\n\"Now I have to pay to get salary\" is definitely a scam.\n", "comments": [ { "author": "Ha Piw", "body": "I'got messages from this email adress. Is it Atlassian 's e-mail adress?\n" }, { "author": "Ha Piw", "body": "I have contact with manager via Telegram? Is it normal?\n\nI have to pay to Tranfer 150 GBP now to get salary\n" }, { "author": "Ha Piw", "body": "Name of Telegram account Atlassian Team. There is logo. I'got documents with logo of Atlassian\n" }, { "author": "Ha Piw", "body": "Name of Telegram Atlassian Teams\n" }, { "author": "Ha Piw", "body": "How could I contact a HR departament?\n" }, { "author": "Charlie Misonne", "body": "I think you should completely ignore their message and mark it as spam/ delete it.\n\nYou should never be required to pay any amount when you are the one expecting money.\n" } ] } ]

[ "announcement" ]

[ { "author": "Andy Gladstone", "body": "[@LB75JB73OB65](/t5/user/viewprofilepage/user-id/4688288) Welcome! here is the URL for creating tickets with Atlassian for support. You will need to have licensing on a product that comes along with support to open a ticket.\n\n<https://support.atlassian.com/contact/#/>\n", "comments": null }, { "author": "Nic Brough -Adaptavist-", "body": "Log into your service desk portal and click \"create\".\n", "comments": null } ]

[ "feedback-forum" ]

[ { "author": "Matthias Gaiser _K15t_", "body": "Hi [@Grant Kidd](/t5/user/viewprofilepage/user-id/366611)\n\nthank you for your post. I feel your pain - and I also think sometimes the authentication takes way too long which it shouldn't. I think there are two thoughts to mention:\n\n1. You can browse the Atlassian Community also anonymously. You can prove that by trying to [open this post](https://community.atlassian.com/t5/Feedback-Forum-questions/Why-can-t-community-discussions-be-browsed-anonymously/qaq-p/1641222) in a new \"incognito window\" and it will display just fine.\n2. It will redirect you to authentication when you're already logged into any Atlassian ID account. That's the behaviour you're seeing right now.\n\nI often contribute to the community - and also use other Atlassian tools. That's why I'm usually logged in with my Atlassian ID, but sometimes I also simply want to consume articles - and don't care about the authentication too much. I can bring this topic up with the community team if there's something they can do - and maybe you get a better answer than mine.\n\nCheers, \nMatthias.\n", "comments": [ { "author": "Grant Kidd", "body": "Thanks for the quick response [@Matthias Gaiser _K15t_](/t5/user/viewprofilepage/user-id/853318)\n\nI was able to verify that browsing incognito does allow anonymous access and that I must have been seeing this redirect due to being logged in with my work account.\n\nIt is a confusing user experience. I believe I first came across this issue a few years ago. I tried to authenticate using my work credentials, but when that didn't work and I realized I needed a separate account, I got discouraged and worked around the need to create an account as much as possible.\n\nIt would be nice if either the redirect didn't happen or if there was an option on the redirect page to continue browsing anonymously.\n\nEither way, I now have a reasonable solution via Incognito mode. Thank you!\n" } ] } ]

[ "announcement", "feedback-forum" ]

[ { "author": "Nick", "body": "I'm facing a similar issue now..\n\nTrying to post my first answer in the community, but failing.\n\n![screencapture-community-atlassian-t5-Jira-questions-How-do-I-access-closed-or-cancelled-Issues-from-my-Jira-board-qaq-p-2210999-2022-12-07-18_33_14.png](https://community.atlassian.com/t5/image/serverpage/image-id/229422i2296B1544B1BDCD5/image-size/large?v=v2&px=999 \"screencapture-community-atlassian-t5-Jira-questions-How-do-I-access-closed-or-cancelled-Issues-from-my-Jira-board-qaq-p-2210999-2022-12-07-18_33_14.png\")\n", "comments": null }, { "author": "Anton Skorniakov", "body": "[@Stephen Sifers](/t5/user/viewprofilepage/user-id/2145523) do you have any good news on this? I have the same bug again in another thread.\n\nI have spent a lot of time writing an expanded answer to a question, but I can't post it because of bug ?\n", "comments": [ { "author": "Stephen Sifers", "body": "Hello [@Anton Skorniakov](/t5/user/viewprofilepage/user-id/385179) ,\n\nI have escalated this without Dev teams and they are reviewing.\n\nWe did notice that some of your content is being caught within our spam filter, most likely due to your posts overlapping with keywords spammers typically use.\n\nThe two common words I see are (See image)\n\n![Screen Shot 2021-10-21 at 5.13.38 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/166131i64900A8194B382D3/image-dimensions/334x149?v=v2 \"Screen Shot 2021-10-21 at 5.13.38 PM.png\")\n\nI would assume your answers/comments without specific keywords are not running into this error, while posts using the keywords are getting the error.\n\nThe Dev team now knows the reason behind your specific 'generic' error, they'll work to see if it can be descriptive but no ETA on resolution.\n\nIn the meantime, not ideal as it's a workaround, please do attempt to post by replacing or abbreviating keywords that may be triggering this issue. Unfortunately, spammers are a reality and this will be very disruptive to your engagement within Community and I want to be acknowledging what I'm asking of you.\n\nRegards, \nStephen Sifers\n" }, { "author": "Anton Skorniakov", "body": "Hi, [@Stephen Sifers](/t5/user/viewprofilepage/user-id/2145523) thanks for the reply!\n\nEven after deleting these stop keyword I had this issue(\n\nBTW the form doesn't show that these are stop-words when I post the message, so nobody knows what is the real issue with these words. Only when I edit the post I can see that these words are banned.\n" } ] }, { "author": "Nic Brough -Adaptavist-", "body": "Have you tried typing or entering plain text, rather than using a browser extension that could be inserting all sorts of junk?\n", "comments": [ { "author": "Anton Skorniakov", "body": "The first time I tried to send that comment, it was entered by hands from keyboard.\n" }, { "author": "Anton Skorniakov", "body": "And I don't use any browser extensions to paste text, this is a system clipboard.\n\nThat bug happens only here, all other websites including Atlassian developer community forums work fine.\n\nAnd actually, this Atlassian community worked fine last 2 years for me with a copy paste, this bug happened only a few days ago.\n" }, { "author": "Nic Brough -Adaptavist-", "body": "Sorry, I'd assumed the \"paste and match style\" you were using was from an extension.\n\nHowever, I'd want to see what happens if you use a simple paste. It looks to me like the paste and match style is inserting invalid stuff into the field.\n" }, { "author": "Anton Skorniakov", "body": "[@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) When I insert using a regular paste the result is the same.\n\nPaste and match style pastes just plain text without any formatting, so this is a cleaner version of paste :)\n" }, { "author": "Stephen Sifers", "body": "[@Anton Skorniakov](/t5/user/viewprofilepage/user-id/385179)\n\nThis has been escalated to us and we're actively reviewing to see what is going on.\n\nRegards, \nStephen Sifers\n" } ] } ]

[ "feedback-forum" ]

[ { "author": "Daniel Ebers", "body": "Hi [@Suvradip Paul](/t5/user/viewprofilepage/user-id/4461672)\n\nthis can be indeed spotted from time to time - for example if you open several tabs but until actually replying some time passes. \nIf you know that you have several tabs open it might be a good idea to reload before actually answering. In case you are beginning to answer, correct, do a investigation of some technical detail in-depth, and then continue the answer - this might not help. \nIn that case probably typing the answer beforehand into a text editor (like Atom oder Notepad++) could be a workaround.\n\nOtherwise I found it never problematic, rather a minor nuisance - however, one caveat. \nIf you want to Watch (with the eye symbol) a thread and the session token should be expired it jumps to \"watching\" what made you think the operation was successful - however upon reload you will see it actually was not successful.\n\nRegards, \nDaniel\n", "comments": null }, { "author": "Suvradip Paul", "body": "Adding Screen shot to this issue for better understanding.\n\n![Token_Error.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/150794i77580CAB7E2F5507/image-size/large?v=v2&px=999 \"Token_Error.jpg\")\n", "comments": [ { "author": "Bill Sheboy", "body": "Hi [@Suvradip Paul](/t5/user/viewprofilepage/user-id/4461672)\n\nI run into this error occasionally responding to questions. In my experience it occurs when I start responding, switch contexts to research and confirm my answer, and several minutes pass before I submit the reply. This seems normal and reasonable for a web-based application to handle as timeouts.\n\nI have seen this occur with shorter timeouts when there is an on-going incident/outage for the support platform, which you may monitor here: <https://support.status.atlassian.com/>\n\nMy suggestion as a work-around is to consider writing any longer responses elsewhere first, such as a text editor, and then pasting/posting within a shorter timeframe.\n\nBest regards, \nBill\n" }, { "author": "Suvradip Paul", "body": "Thanks [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) for your response.\n\nYes, I understand we need to be active and longer delay in posting a response might cause this error.\n\nI was looking for any documentation, Jira reference or article on this(it would be good if it's from Atlassian).\n\nDo you have anything like that ?\n\nThanks.\n\nCheers\n\nSuvradip\n" }, { "author": "Bill Sheboy", "body": "Sorry, no I do not. I am just a Jira user...trying to help the community when I can. :\\^)\n" }, { "author": "Suvradip Paul", "body": "No worries [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) . I understand. I would wait for any response from Atlassian Team.\n\n[@Ang?lica Luz](/t5/user/viewprofilepage/user-id/986290) - Sorry to add you in this post with out any prior details. Would you mind having a look and guide?\n\nThanks in advance.\n\nCheers\n\nSuvradip\n" } ] } ]

[ "community", "expiry", "feedback-forum", "token" ]

[ { "author": "Ste Wright", "body": "Hi [@Jesse Berkeley](/t5/user/viewprofilepage/user-id/2349356)\n\nI think it depends on the question.\n\nIf the reply directly answers the question, then it is the correct answer - even if it isn't what the asker might want to hear. For example, your question on a blocked status for releases is the correct answer - there isn't one, but there is a suggestion you can vote/follow.\n\nIn terms of suggested enhancements based on a question, the best place for these is <https://jira.atlassian.com/secure/Dashboard.jspa>\n\nIf the question is more opinion-based or has multiple potential answers, then it is up to the asker to decide which is the right answer to choose, if any of them :)\n\nSte\n", "comments": [ { "author": "Jesse Berkeley", "body": "Hey [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470) ,\n\nThanks for clarifying that, will do :)\n\nAlso when i attempt to navigate to the above url i get a 404.\n" }, { "author": "Ste Wright", "body": "Hi [@Jesse Berkeley](/t5/user/viewprofilepage/user-id/2349356)\n\nNo problem :)\n\nI've modified the link, it should now work!\n\nSte\n" } ] } ]

[ "feedback-forum" ]

[ { "author": "Nic Brough -Adaptavist-", "body": "One of the Community board's (unanimous) agreements was that we should not allow \"dislike\" or \"downvote\". In previous incarnations of Community (Answers etc), they were heavily abused, and in the few cases where they were of genuine intent, not actually a lot of use.\n\nWe saw abuse such as:\n\n* Spammers using it to increase their reputation\n* People from a solution provider trying to harm the reputation of the vendors they were competing with\n* People bullying or trying to discredit others by downvoting their posts en-masse\n* People being discouraged from giving correct answers and useful information or guidance because they were downvoted because voters don't like being told they're wrong, or don't like the way something works\n\nIn fact, we could not identify any positive use for denigrating people's contributions.\n\nA downvote tells us nothing, disabling them means people have to do it manually, by saying \"I don't like this\" and hence opening a conversation about why! (Hopefully a constructive one)\n\nI'd ask why you want to dislike something. What is it you don't like? What could be improved?\n", "comments": null }, { "author": "Fabienne Gerhard", "body": "Hi [@??](/t5/user/viewprofilepage/user-id/4185749)\n\nwelcome to this wonderful community.\n\nWhy would you want to give someone a dislike? This is a really strong and imho a hard way to judge on other people. Just don't leave a like or write a constructive comment to help them improve.\n", "comments": null }, { "author": "??", "body": "[@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720) [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) Thank you for your reply. Yeap?Write a comment maybe better,\n", "comments": null }, { "author": "Ollie Guan", "body": "Agree with [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)\n\n[@??](/t5/user/viewprofilepage/user-id/4185749) @ If you need to implement the voting function in Confluence, you can try to use the following plugins.\n\n[Survey and Vote Macros](https://marketplace.atlassian.com/apps/195/survey-and-vote-macros)\n\n[Multivote\\&Enterprise Survey (Confluence)](https://marketplace.atlassian.com/apps/1210786/multivote-enterprise-survey-confluence)\n\n[Polls for Confluence](https://marketplace.atlassian.com/apps/1211126/polls-for-confluence)\n", "comments": null }, { "author": "Fabienne Gerhard", "body": "Thanks [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) - very wise words!\n", "comments": null } ]

[ "confluence", "announcement", "confluence-server", "server" ]

[ { "author": "Daniel Eads", "body": "Hi [@Anton Samoilik](/t5/user/viewprofilepage/user-id/756454) ,\n\nLooking through our support system, I don't see any cases for your organization. How did you reach out earlier and do you have a case number? I'm happy to look into this for you.\n\nIf you can point me at where you reached out (an email address you contacted, which web form you used, a case number / response from one of our systems that a ticket was opened), that would be helpful!\n\nThanks, \nDaniel \\| Atlassian Support\n", "comments": [ { "author": "Yury V. Zaytsev", "body": "Hi Daniel,\n\nI've got the same problem - the request that I've sent back in October via the form on the website hasn't been answered after one month. So I've opened another one, this time using the support system - CA-1163431 - it hasn't been answered after a week as well. I'm really at a loss. What's going on?\n\nAll the best,\n\nYury\n" }, { "author": "Kameron", "body": "Hi Yury,\n\nApologies for the delay here, there was a miscommunication that resulted in the case not being routed to the appropriate team. I have found your case and it has been escalated to have a team member look into this right away. Please lookout for a reply on CA-1163431 shortly.\n\nThank you,\n\nKameron\n" }, { "author": "Yury V. Zaytsev", "body": "Hi Kameron,\n\nThanks for your help so far, I've finally got an answer - hopefully we'll be able to work something out to get me problem solved...\n\nAll the best,\n\nYury\n" }, { "author": "Kameron", "body": "Hi Yury,\n\nGlad to hear it, do let me know if I can help in any other way. :) \n\nCheers,\n\nKameron\n" } ] } ]

[ "feedback-forum" ]

[ { "author": "Daniel Ebers", "body": "Hi Rob,\n\nI think it is not especially because of JSON format and experienced the same when HTML tags were in the content to be copied here.\n\nThe answer is saved after clicking on \"Answer\" but magically \"gone\" - not displayed. No chance to recover it.\n\nDid you copy the JSON from a really plain source - or was there some HTML in it maybe (or some other formatting)? \nUp to now I thought it would be a local problem on my browser/PC.\n\nRegards, \nDaniel\n", "comments": [ { "author": "Rob Horan", "body": "I copied from a plain text editor.\n\nEven if I did have some HTML, I also pasted into a code block, which should have ensured success, but to no avail.\n" }, { "author": "Daniel Ebers", "body": "Could you please paste the problematic JSON here into reply again?\n\nIf it still fails I provide you a mail address so this can be looked into by the responsible people.\n" }, { "author": "Rob Horan", "body": "I pasted an image as an answer here:\n\n<https://community.atlassian.com/t5/Jira-questions/How-can-I-automatically-create-a-new-sub-task-when-another-sub/qaq-p/1535881>\n" }, { "author": "Rob Horan", "body": "{ \n\"fields\": { \n\"parent\": { \n\"key\": \"{{issue.parent.key}}\" \n} \n} \n}\n" }, { "author": "Rob Horan", "body": "![image (7).png](https://community.atlassian.com/t5/image/serverpage/image-id/119352iCFEB69965D4D8052/image-size/large?v=v2&px=999 \"image (7).png\")\n" }, { "author": "Daniel Ebers", "body": "Got it. Looks ok for now. \nExcept for the indent, maybe :)\n" }, { "author": "Rob Horan", "body": "Except that when I went to paste exactly that on my question again it failed.\n" }, { "author": "Daniel Ebers", "body": "If you want you can send it exactly in the troubling format to this temporary mail address:\n\n[[email protected]](https://maildrop.cc/inbox/agreeablehyena)\n\nI cannot copy it out from the picture for a test.\n" } ] } ]

[ "code-block", "community", "feedback-forum", "format", "json" ]

[ { "author": "Liam Green", "body": "Hi [@Daniel Kaufman](/t5/user/viewprofilepage/user-id/3001024)\n\nI've filled out the questionnaire and not had any response. When should I expect to hear from you?\n\nThanks, Liam\n", "comments": [ { "author": "Inayat Nahvi", "body": "Hi [@Daniel Kaufman](/t5/user/viewprofilepage/user-id/3001024)\n\nSame here. I completed this one and another questionnaire at [https://community.atlassian.com/t5/Feedback-Forum-articles/We-want-to-talk-to-admins-Atlassian-research/ba-p/1473884.](https://community.atlassian.com/t5/Feedback-Forum-articles/We-want-to-talk-to-admins-Atlassian-research/ba-p/1473884.?) How long typically do you allow for feedback before reaching out?\n\nThanks, Inayat.\n" }, { "author": "Inayat Nahvi", "body": "[@Liam Green](/t5/user/viewprofilepage/user-id/3084048) , did you ever hear back?\n\n[@Daniel Kaufman](/t5/user/viewprofilepage/user-id/3001024) , do you notify everyone who completes the questionnaire if they are selected or not?\n" }, { "author": "Daniel Kaufman", "body": "[@Inayat Nahvi](/t5/user/viewprofilepage/user-id/743883) yes, we have already conducted this research -- we wish we could talk to everyone. Thank you, for your interest.\n" } ] } ]

[ "feedback-forum" ]

[ { "author": "Liam Green", "body": "[@Daniel Kaufman](/t5/user/viewprofilepage/user-id/3001024) Do you have a none Google Docs link?\n", "comments": null }, { "author": "Jan Blanarik", "body": "Ano ka?d? den na nete\n", "comments": null } ]

[ "announcement", "feedback-forum" ]

[ { "author": "Deepanshu Natani", "body": "Hi [@Max Fr](/t5/user/viewprofilepage/user-id/3899644)\n\nYou have copy-pasted too much of code/ logs due to which the post is being reviewed.\n\nIt should be available in some time.\n", "comments": [ { "author": "Max Fr", "body": "Thank you .\n" }, { "author": "Mahdi Challouf", "body": "I'm experiencing the same issue. I posted a question to the community, but it has been more than 15 minutes, and I'm still not seeing it\n" } ] } ]

[ "feedback-forum" ]

[ { "author": "Claudio Cicali", "body": "(fixed yesterday late afternoon)\n", "comments": null } ]

[ "feedback-forum", "jira-software" ]

[ { "author": "repi", "body": "[@Kris G _Alacriz_](/t5/user/viewprofilepage/user-id/1361914)\n\nI also have the problem occasionally. \nIn that case, I copy my answer, close the respective thread and open it again. Then I copy my answer into the text editor again. So far, this has mostly worked. \nThe editor also seems to have some problems with certain characters. It is also important that the code of any kind is always shown in the code block\n", "comments": [ { "author": "Nic Brough -Adaptavist-", "body": "Interesting, have you spotted any pattern in the special characters that work or do not?\n" }, { "author": "repi", "body": "Unfortunately, no, that's more of a feeling.\n" } ] }, { "author": "Italo Qualisoni [e-Core]", "body": "I had this behavior too, sharing what happen with me:\n\n* When I tried to use a gif image (I could see the gif in in the editor but I was unable to save/publish the comment)\n* When I copied/pasted an external content, maybe I copied an invalid character.\n", "comments": null }, { "author": "Nic Brough -Adaptavist-", "body": "I know of one way to replicate exactly these sypmtoms - get distracted.\n\nIf you open an community question in a browser and then wander off to make tea or something, when you come back, you can get exactly what you describe. Click answer or comment and it just goes grey and posts nothing. Refresh the page and post again - absolutely fine.\n\nIt feels like there is an invisible timeout on an open page. It's not logging you out, but it is blocking posting if you have been inactive.\n\nIs that what you are seeing here?\n", "comments": [ { "author": "Kris G _Alacriz_", "body": "Thanks for the response, [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) .\n\nI wish you were right :)\n\nEven if I refresh the browser or open a fresh new browser or a tab (Edge, Chrome, Firefox) with no time lag absolutely, the behavior is the same. The Answer button goes grey. Surprisingly, I can still click on Cancel button.\n\nIs there anything else I can try?\n" }, { "author": "Nic Brough -Adaptavist-", "body": "I don't know, that's the only time I've seen that behaviour, but it's not what is happening to you.\n" }, { "author": "Shannon S", "body": "Hi [@Kris G _Alacriz_](/t5/user/viewprofilepage/user-id/1361914)\n\nI experience the same behavior that Nic mentions; copying my reply and refreshing the page with CMD+R has always solved it. I'm not sure on why that might not have worked for you, so we need to look into that more.\n\nI've just reported his with the team, so hoping to get some clarity on this!\n\nThank you,\n\nShannon\n" }, { "author": "repi", "body": "[@Shannon S](/t5/user/viewprofilepage/user-id/510046)\n\nThe community editor seems to have a special problem with the nick of Kris G ... \nFits my assumption regarding problems with certain character constellations.\n" }, { "author": "Shannon S", "body": "[@repi](/t5/user/viewprofilepage/user-id/302600),\n\nIf Kris G is encountering this issue, then likely others are too, so I've included the the findings from this thread in my internal report. Hopefully we can find out what the issue is!\n\nShannon\n" } ] } ]

[ "feedback-forum" ]

[ { "author": "Drew Cottrell", "body": "Hi [@Morgan Williams](/t5/user/viewprofilepage/user-id/3870050) just sent you an email would be happy to participate!\n", "comments": null }, { "author": "Gonchik Tsymzhitov", "body": "Sounds good :)\n", "comments": [ { "author": "Morgan Williams", "body": "thanks Gonchik :) chat by email\n" } ] }, { "author": "Inayat Nahvi", "body": "Hi [@Morgan Williams](/t5/user/viewprofilepage/user-id/3870050) , are you still looking for research participants?\n", "comments": null } ]

[ "feedback-forum" ]

[ { "author": "Dugald Morrow", "body": "Hi [@bill chef](/t5/user/viewprofilepage/user-id/3698803) ,\n\nForge is currently in a closed beta phase which means you must apply to join a waitlist for being onboarded. You should see an option to apply in the following page: <https://www.atlassian.com/forge>. After you are onboarded, you will receive an email with instructions on where to get help (including the Forge Slack URL) and the message you received above should no longer occur.\n\nRegards,\n\nDugald Morrow\n", "comments": [ { "author": "Rana Ahmed", "body": "Is still in closed beta. Why isn't that mentioned on that forge page\n" } ] } ]

[ "feedback-forum", "forge" ]

[ { "author": "mattjared", "body": "Hey Ajay! I'm a developer who works on the site, sorry you're not able to post your reply. Can you send me the page you're trying to reply to? Also, do you have any ad or content blockers turned on at the moment?\n", "comments": null } ]

[ "feedback-forum", "off-topic" ]

[ { "author": "Adrian Stephen", "body": "Hi [@Leandro Matias Ciccioli](/t5/user/viewprofilepage/user-id/3721734)\n\nUsers can raise issues in Jira via email as well:\n\n* <https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html>\n* <https://confluence.atlassian.com/adminjiracloud/creating-issues-and-comments-from-email-779288896.html>\n", "comments": [ { "author": "Leandro Matias Ciccioli", "body": "Hola [@Adrian Stephen](/t5/user/viewprofilepage/user-id/510032) , osea que yo si me llaman o me mandan un mail yo lo puedo hacer tickets con las personas de mesa de entrada , pero al usuario final que no tiene licencia como lo notifico?\n\nDecime como seria en ambos casos\n\n1- si llaman a traves de un 0800\n\n2- Por mail.\n\nSaludos.\n" }, { "author": "David Valle", "body": "No es necesario que el cliente tenga una cuenta o licencia , yo he configurado En configuraci?n , y en mi correo de entrada , poniendo una regla que cuando recibas un correo de un cliente al Corro de la cuenta atlassian (este correo se encuentra especificado en esa secci?n , ejemplo : [email protected] ) el autom?ticamente te crea una incidencia ,\n\nhasta le puedes especificar qu? tipo de incidencia (error , historia , etc.. ) y en qu? proyecto se ubicar?n las incidencias\n" }, { "author": "David Valle", "body": "Lo de la llamada eso si ni idea , pero talves puedes probar el service desk donde se controlan m?s a los clientes\n" } ] } ]

[ "feedback-forum" ]

[ { "author": "Nayeemuddin Khan", "body": "In Chrome, allow JavaScript from Atlassian:\n\n1. Open Chrome settings\n2. Click on Advanced\n3. Click on Privacy and Security\n4. Click on Site Settings\n5. Click on JavaScript\n6. Make sure JavaScript is set to allowed\n7. Next to Allow, click Add\n8. Paste the URL from the error message in and click Add\n\nLet us know if that resolve your clients issue.\n", "comments": [ { "author": "rachel gomez", "body": "Fix JavaScript errors\n\n<br />\n\nThe first experience you have with the Console is likely to be errors in scripts.\n\nDemo page: JavaScript error reported in the Console tool \nOpen the demo webpage JavaScript error reported in the Console tool in a new window or tab.\n\nRight-click anywhere in the webpage and then select Inspect. Or, press F12. DevTools opens next to the webpage.\n\nIn the top right of DevTools, the Open Console to view errors button displays an error about the webpage.\n\nClick the Open Console to view errors button on the top right. In DevTools, the Console gives you more information about the error:\n\nDevTools gives detailed information about the error in the Console.\n\nMany error messages in the Console have a Search for this message on the Web button, shown as a magnifying glass. This feature was introduced in Microsoft Edge version 94. (For more information, see Search the web for a Console error message string.)\n\nThe information in this error message suggests that the error is on line 16 of the error.html file.\n\nClick the error.html:16 link on the right of the error message in the Console. The Sources tool opens and highlights the line of code with the error:\n\nThe Sources tool highlights the line of code that causes the error.\n\nThe script tries to get the first h2 element in the document and paint a red border around it. But no h2 element exists, so the script fails.\n\nFind and debug network issues \nThe Console also reports network errors.\n\nDemo page: Network error reported in Console \nOpen the demo webpage Network error reported in Console in a new window or tab.\n\nRight-click anywhere in the webpage and then select Inspect.\n\nConsole displays a Network and a JavaScript error.\n\nThe table displays loading, but nothing changes on the webpage, because the data is never retrieved. In the Console, the following two errors occurred:\n\nA network error that starts with GET HTTP method followed by a URI.\n\nAn Uncaught (in promise) TypeError: data.forEach is not a function error.\n\nClick the link to the webpage and line of code where the error occurs, to open the Sources tool. That is, click the network-error.html:40 link in the Console:\n\nSelect the link to the webpage and line of code where the error occurs, to open the Sources tool.\n\nThe Sources tool opens. The problematic line of code is highlighted and followed by an error (x) button.\n\nClick the error (x) button. The message Failed to load resource: the server responded with a status of 404 () appears.\n\nTo find the error in JavaScript, use the Sources tool.\n\nThis error informs you that the requested URL isn't found.\n\nOpen the Network tool, as follows: open the Console, and then click the URI that's associated with the error.\n\nThe Console displays an HTTP status code of the error after a resource isn't loaded:\n\nThe Console displays an HTTP status code of the error after a resource isn't loaded.\n\nThe Network tool displays more information about the failed request:\n\nThe Network tool displays more information about the failed request.\n\nInspect the headers in the Network tool to get more insight:\n\nInspecting the headers in the Network tool may give more insight.\n\nWhat was the problem? Two slash characters (//) occur in the requested URI after the word repos.\n\nOpen the Sources tool and inspect line 26. A trailing slash character (/) occurs at the end of the base URI.\n\nRegards,\n\nRachel Gomez\n" }, { "author": "Experieco_Build", "body": "Did the same as mentioned, still getting same error.\n" } ] } ]

[ "feedback-forum" ]

[ { "author": "DPKJ", "body": "[@Robert Horan](/t5/user/viewprofilepage/user-id/2922891) No you can't delete questions from community!\n", "comments": [ { "author": "Robert Horan", "body": "Can someone do this on my behalf then?\n" }, { "author": "Nic Brough -Adaptavist-", "body": "Community leaders can move them to another topic (we have an \"off topic\" category for stuff that really isn't Atlassian based, but we don't want to completely kill because it's an innocent mistake rather than spam or offensive).\n\nThere's a special topic of \"removed posts\" which we would use for stuff you want deleted - only Leaders and Atlassians can see posts in it (and they don't appear in feeds even when we can see them) and I think it gets cleaned out sometimes - stuff over a couple of months old is binned as pointless. (Bit of time to move them back if there's a mistake)\n\nGive one of us a pointer to what you want removed, and any one of us seeing the request will move it to removed for you. (If you comment on the post, we might not be watching it, so we won't get the comment, and you'll be relying on a leader/atlassian seeing it. If you comment here, [@DPKJ](/t5/user/viewprofilepage/user-id/690016) and I will be mailed, so one of us will get it for you)\n" }, { "author": "Robert Horan", "body": "Thanks! I wanted to delete this question: \n<https://community.atlassian.com/t5/Jira-questions/Will-Atlassian-change-field-configuration-screen-so-it-won-t/qaq-p/1270920#M401341>\n\nI had originally tried to create this with my personal account but I mixed up browsers.\n" }, { "author": "Nic Brough -Adaptavist-", "body": "I moved it to \"removed\", but I didn't want to. \n\nI's a damn good question with a good answer. I don't want to remove it because the conversation might help others. \n\nBut it is yours and you don't want it to be public. If I have got it right (please, check, and tell us), it's all private again. \n" }, { "author": "Rob Horan", "body": "Oh, if it's helpful then please move it back :)\n\nSorry, I thought maybe it was an inappropriate question at first.\n" } ] } ]

[ "announcement", "feedback-forum", "off-topic" ]

[ { "author": "Fabio Racobaldo _Herzum_", "body": "Hi [@Bernard Van Heuverswyn](/t5/user/viewprofilepage/user-id/5186204) ,\n\nLoom is completely integrated within Confluence. Please take a look to the following useful article <https://support.atlassian.com/confluence-cloud/docs/use-loom-in-confluence-cloud/>\n\nHope this helps,\n\nFabio\n", "comments": [ { "author": "Bernard Van Heuverswyn", "body": "Thanks Fabio. I will try it\n" } ] }, { "author": "Barbara Szczesniak", "body": "[@Bernard Van Heuverswyn](/t5/user/viewprofilepage/user-id/5186204) In addition to Fabio's response, I thought I'd mention that I got an email from Atlassian yesterday about the **Get the most out of Loom** Learning Path:\n\n<https://university.atlassian.com/student/collection/850385/path/3092013>\n", "comments": null } ]

[ "addon-liecbddmkiiihnedobmlmillhodjkdmb", "atlassian-marketplace", "cloud", "confluence-cloud" ]

[ { "author": "Kristian Klima", "body": "Hi [@Kate Reeder](/t5/user/viewprofilepage/user-id/5568693)\n\nYou may want to check [Count for Confluence](https://marketplace.atlassian.com/apps/1230784/count-for-confluence?hosting=cloud&tab=overview) - it claims it can count macros and other things.\n\n\"Also want to know the total number of words, characters (w/ \\& w/o spaces), paragraphs, lines, images, and macros on a Confluence page?\"\n\nAs your items are nicely in lines, I'm thinking along the way of using the app to count lines in the specific expand. It's kinda like 'count what you can to get the count of what you want' hack but it might work.\n\nDisclaimer: I did not use the app and I'm not affiliated with the vendor, I just found your use case intriguing. There might be other stuff counting apps in the Marketplace, which might work if the count the lines hack works.\n", "comments": [ { "author": "Kate Reeder", "body": "Thank you for the suggestion, [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) !\n" } ] } ]

[ "cloud", "confluence-cloud" ]

[ { "author": "Camilo Galleguillos", "body": "Hi!\n\nThe archived spaces do not have an expiry date, nor are they deleted after any amount of time. Only spaces moved to **Trash** will be deleted after 60 days.\n\nBest,\n\n|----------------------------------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|\n| ![cgr-sr-badge](https://community.atlassian.com/t5/image/serverpage/image-id/347388iD1F5778507717E49/image-dimensions/258x124?v=v2 \"cgr-sr-badge\") | #### Camilo Galleguillos {#toc-hId-374382831} Sr. Technical Consultant [**ServiceRocket**](https://servicerocket.com/) [[email protected]](mailto:[email protected]) Santiago, Chile |\n", "comments": [ { "author": "Kristian Klima", "body": "[@Camilo Galleguillos](/t5/user/viewprofilepage/user-id/4777596)\n\nTrashed spaces are NOT deleted automatically, see the screenshot from Confluence Cloud.\n\n![2024-09-25_08-17-18.png](https://community.atlassian.com/t5/image/serverpage/image-id/349167i237C5BEFDFB718CB/image-size/large?v=v2&px=999 \"2024-09-25_08-17-18.png\")\n" }, { "author": "Camilo Galleguillos", "body": "[@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) thanks for noting it! The automatic deletion of spaces in trash is scheduled to start taking place on January 2025.\n\n<https://support.atlassian.com/confluence-cloud/docs/delete-a-space/>\n\n![Screenshot 2024-09-25 191624.png](https://community.atlassian.com/t5/image/serverpage/image-id/349359iE6D963A7D46F619A/image-size/large?v=v2&px=999 \"Screenshot 2024-09-25 191624.png\")\n" } ] }, { "author": "Kristian Klima", "body": "[@hdenenberg](/t5/user/viewprofilepage/user-id/5526427)\n\nThere's no automatic deletion of anything. You're in control of your content.\n\nI would advise, though, to purge a space trash once in especially if you're using that space in some sort of space sync scenario as it will expand dramatically.\n\n<https://support.atlassian.com/confluence-cloud/docs/archive-pages/>\n", "comments": null } ]

[ "cloud", "confluence-cloud" ]

[ { "author": "Stiltsoft support", "body": "Hi [@Robin Wright](/t5/user/viewprofilepage/user-id/2534127) ,\n\nIf you are talking about the [Table Transformer](https://docs.stiltsoft.com/tfac/dc-server/table-transformer-42241552.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro provided by the [Table Filter, Charts \\& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=datacenter&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app, then your approach with the Table Transformer macro looks correct.\n\nTry to collect your report using not the standard Excerpt/Excerpt Include macros but our Table Excerpt/Table Excerpt Include macros. There you may tick the \"Show as a report\" option, and your separate tables will be combined into one big report.\n", "comments": null }, { "author": "Alex Ortiz", "body": "[@Robin Wright](/t5/user/viewprofilepage/user-id/2534127) Welcome to the Atlassian Community!\n\nI don't think Table Transformer is a default feature.\n\nI would recommend you reach out to the vendor and see if you can get some support from them.\n", "comments": null } ]

[ "confluence-data-center", "data-center", "excerpt-include", "filter", "sort", "table", "table-filter", "table-filter-and-charts", "table-filter-charts-spreadsheets", "table-transformer" ]

[ { "author": "Kristian Klima", "body": "Hi [@Elinor Dirette](/t5/user/viewprofilepage/user-id/5568694) and welcome to the Community.\n\nI have a vanilla Confluence PDF export setup and can confirm that it is indeed the case. As it's trying to emulate a book... of sorts.\n", "comments": [ { "author": "Elinor Dirette", "body": "Is there a way to make it stop?\n" } ] } ]

[ "cloud", "confluence-cloud", "pdf-export", "tables" ]

[ { "author": "Shawn Doyle - ReleaseTEAM", "body": "This looks more like a Jira question than a Confluence one. I was about to move this to the Jira forum for better visibility, but you did start out with the \"Jira Issue Macro\".\n\nHowever, for us to be able to troubleshoot, please post your exact JQL and we can see where you might be having an issue.\n", "comments": null } ]

[ "cloud", "confluence-cloud" ]

[ { "author": "Alex Medved _ConfiForms_", "body": "```\n[entry.FraudPageId.formatLink(https://collaborate.td.com/pages/viewpage.action?pageId=).escapeJSON]\n```\n", "comments": [ { "author": "Rayman Bacchus", "body": "Hi Alex: \n\nYour answer currently shows me this in the JIRA Page: \n\n**Confluence Page Link:** \\<a href=\"<https://collaborate.td.com/pages/viewpage.action?pageId=2633475262>\" target=\"_blank\"\\>2633475262\\</a\\> target=\"_blank\"\\>2633475262\\</a\\> \n\nI was able to figure it out by adding a hidden field in my Form to capture the actualy Page Link, so the link works now: \n\n**Confluence Page Link:** <https://collaborate.td.com/pages/viewpage.action?pageId=2633475262> \n\nI was just hoping I could mask the hyperlink with text line \"Here\"\n" }, { "author": "Alex Medved _ConfiForms_", "body": "Does your field in Jira is actually capable of rendering a HTML?\n\nMaybe you need to pass the wiki markup?\n\n```\n[[entry.FraudPageId.prepend(https://collaborate.td.com/pages/viewpage.action?pageId=).escapeJSON]]\n```\n" }, { "author": "Rayman Bacchus", "body": "Yes. THe JIRA field is the Description field so it can render HTML. The solution you provided does work, but it produces the same result as if I use \n\n\\*Confluence Page Link:\\* \\[entry.FraudPageLink\\]. \n\nI'll accept your answer and thank you as always.\n" }, { "author": "Alex Medved _ConfiForms_", "body": "Unless you have changed that, but <https://confluence.atlassian.com/adminjiraserver/configuring-renderers-938847270.html>\n\nThe description field uses wiki renderer and therefore does not like the HTML contents and expects the wiki format\n\nTrue that it can render a link (-like text) as a hyperlink\n" } ] } ]

[ "addon-com.vertuna.confluence.plugins.confiforms", "confiforms", "confluence-data-center", "data-center", "ifttt" ]

[ { "author": "David Bakkers", "body": "Hello [@Heinrich Ulbricht _WikiTraccs_](/t5/user/viewprofilepage/user-id/1116089)\n\nGood news, you can do it... but it's a two step process.\n\nAfter you have created the page, you then use the v1 [Move a page to a new location endpoint](https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-content---children-and-descendants/#api-wiki-rest-api-content-pageid-move-position-targetid-put) and **append** that page to the other content type (database, folder, whiteboard etc) that you want as the parent.\n\nEven though the endpoint refers to *pages*, it works on all content types, so you can use it to move any content (and its descendents) to any specific location anywhere in the content tree.\n", "comments": [ { "author": "Heinrich Ulbricht _WikiTraccs_", "body": "Tested and it works. Perfect workaround, thank you.\n\nI'm using this for now, but still hope for the parentId to start working at some point...\n" } ] } ]

[ "cloud", "confluence-cloud", "rest-api" ]

[ { "author": "Kathy Hart", "body": "[@Katja Kaiser](/t5/user/viewprofilepage/user-id/5600608) Do you mean to check the box to show that a Confluence Task is completed?\n\nThat is not available at this time, however, there is a suggestion in Atlassian support that you can vote for in hopes of it being implemented.\n\n<https://jira.atlassian.com/browse/CONFCLOUD-72831>\n\nYour vote will move it along the path to getting picked up and implemented.\n\nKathy\n", "comments": [ { "author": "Katja Kaiser", "body": "Thank you!\n" } ] } ]

[ "cloud", "confluence-cloud" ]

[ { "author": "Alex Medved _ConfiForms_", "body": "date=\\[entry.jiraissue.fields.customfield_24100.parseDate(yyyy-MM-dd).timestamp\\]\n", "comments": [ { "author": "Patrick Liang", "body": "Great. Thanks, Alex. I just founded it out myself as well but you beats me by 2 mins. lol.\n\nMuch appreciated.\n" } ] } ]

[ "cloud", "confiforms", "confluence-cloud" ]

[ { "author": "Shawn Doyle - ReleaseTEAM", "body": "Hi [@Varnisha Prabakaran](/t5/user/viewprofilepage/user-id/5600603)\n\nI tested the actions and task report on my cloud instance and it is working as expected. Could you share some screenshots to help show us what you are seeing?\n", "comments": null } ]

[ "cloud", "confluence-cloud" ]

[ { "author": "Hector Menchaca", "body": "[@Ben Bazian](/t5/user/viewprofilepage/user-id/598818) ,\n\nWelcome to Atlassian Community!\n\nIn this case I recommend you to check about our Authentication Policies, with them you can always leave a \"backdoor\" or \"Safe\" account outside of the SAML SSO policy so you can gain access in case something happens during the configuration or certificate expires, etc...\n\nHere are some documents regarding this:\n\n* <https://support.atlassian.com/security-and-access-policies/docs/understand-authentication-policies/>\n* <https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/#Test-SAML-single-sign-on-with-Authentication-policies>\n\nBest Regards!\n", "comments": [ { "author": "Ben Bazian", "body": "I am not aware of any authentication policy in Data Center. Looks like that is only for cloud hosted?\n" } ] }, { "author": "Shawn Doyle - ReleaseTEAM", "body": "Hi [@Ben Bazian](/t5/user/viewprofilepage/user-id/598818)\n\nFirst, don't call it a backdoor, security types don't like that. :)\n\nI like to leave one admin account using the local built-in directory, just as a fail-safe, security people like a fail-safe. I typically won't advocate that anyone use this account unless necessary and that its credentials are properly secured.\n", "comments": [ { "author": "Ben Bazian", "body": "Haha. I get it about the backdoor connotation. I guess a better way to put it would be is there a way through the config files to reenable the local login accounts. I prefer to not have any accounts able to login locally unless there is a DR need.\n" }, { "author": "Shawn Doyle - ReleaseTEAM", "body": "I have had to recover admin accounts in the past, IIRC it involves editing the DB.\n\n<https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html>\n" }, { "author": "Ben Bazian", "body": "Will this work if the local directory for authentication is turned off and only SSO is enabled? Moving forward for normal operations we do not want to allow any local login. Only SSO which forces MFA.\n" }, { "author": "Shawn Doyle - ReleaseTEAM", "body": "I believe you would have to reenable a local directory.\n" }, { "author": "Ben Bazian", "body": "Yes. But can that happen at the server console if disabled in the UI? Again, this is a fall back if the SSO fails.\n" }, { "author": "Shawn Doyle - ReleaseTEAM", "body": "No, I do not believe so. You would need to be able to log in as an admin to enable the local directory.\n" }, { "author": "Ben Bazian", "body": "Then what is the fallback if SSO becomes unavailable?\n" } ] } ]

[ "confluence-data-center", "confluence-server", "data-center", "server" ]

[ { "author": "vikram", "body": "Hi [@Carolyn Jackson](/t5/user/viewprofilepage/user-id/5600579)\n\nWelcome to Atlassian Community.\n\nPlease check the below URL knowledge document\n\n[How to disable PDF Export for Pages or Spaces \\| Confluence \\| Atlassian Documentation](https://confluence.atlassian.com/confkb/how-to-disable-pdf-export-for-pages-or-spaces-711361415.html#:~:text=Choose%20Confluence%20Admin%20%2F%20General%20Configuration.%20Choose%20Manage,Search%20for%20Confluence%20PDF%20Export.%20Click%20on%20Disable.)\n\nor Follow the below steps:-\n\n1 Click on gear ICON.\n\n2. Choose Confluence Admin / General Configuration.\n\n3. Choose Manage Add-ons form left hand panel.\n\n4. Select All Add-ons from drop-down menu.\n\n5. Search for Confluence PDF Export.\n\n6. Click on Disable.\n\nVikram P\n", "comments": null } ]

[ "cloud", "confluence-cloud" ]

[ { "author": "Stiltsoft support", "body": "Hi [@Adam Petrie](/t5/user/viewprofilepage/user-id/5585209) ,\n\nIf you are talking about the Table Transformer macro provided by the [Table Filter, Charts \\& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app, you may check [this Community thread](https://community.atlassian.com/t5/Confluence-questions/Flatten-an-array-in-Table-transformer-macro/qaq-p/2048472). Seems that it's exactly what you are trying to do.\n", "comments": [ { "author": "Adam Petrie", "body": "I'm looking at the referenced thread. It does appear to be exactly what I'm trying to solve. When I try to implement I'm getting an error I do not understand.\n\n![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/349061iFA19A45C862EC9BE/image-size/large?v=v2&px=999 \"image.png\")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/349062iF56BBD0B868B5EA6/image-size/large?v=v2&px=999 \"image.png\")\n" }, { "author": "Adam Petrie", "body": "underlying table I'm trying to run above query on\n\n![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/349065i53AD9420EC022FBD/image-size/large?v=v2&px=999 \"image.png\")\n" }, { "author": "Adam Petrie", "body": "The values come from Jira are coming has HTML links. Is there another step to be taken so they are only text?\n" }, { "author": "Stiltsoft support", "body": "Please follow the given example: remove the T1. parts from your query when you refer to columns. Your error means that you are trying to transform, for example, your 'Key' column from the original T1 table and then rename it AS T1.'Key' that means the same column from the original table (and we don't have the original table after the transformation anymore). Obviously it is impossible, hence the error.\n\nSEARCH / AS @a EX('Col 3'-\\>split(\",\")) / \nRETURN(@a-\\>'Col 1' AS 'Col 1', 'Col 2' AS 'Col 2', _ AS 'Col 3') FROM T1\n" }, { "author": "Adam Petrie", "body": "Thanks very much for the prompt responses and tutoring. Clearly I'm new to this and still learning. :)\n" } ] }, { "author": "Jim Knepley - ReleaseTEAM", "body": "I think the SQL-based transformers use the H2 database internally, and [splitting a string in H2 is a little involved](https://stackoverflow.com/questions/72273265/recursive-split-of-path-with-h2-db-and-sql).\n\nIf you are using the SQL-based table transformer, could you provide the SQL query that your table is based on? Hopefully, we can unwrap what's building Linked Issues at the source, instead of trying to manipulate the string contents of those cells.\n", "comments": [ { "author": "Jim Knepley - ReleaseTEAM", "body": "(ignore this, the answer that [@Stiltsoft support](/t5/user/viewprofilepage/user-id/5062270) posted is better)\n" } ] } ]

[ "confluence-unknown-hosting-type", "filter", "table", "table-filter", "table-filter-and-charts", "table-filter-charts-spreadsheets", "table-transformer", "unknown-hosting-type" ]

[ { "author": "Michel Neeser", "body": "Hi [@Massimiliano Perrone](/t5/user/viewprofilepage/user-id/1251613) and welcome to the community!\n\nI don't think this feature is available in whiteboards yet, but it's a great idea! I couldn't find an existing suggestion in [Atlassian's tracker](https://jira.atlassian.com/issues/?jql=project%3DCONFCLOUD%20AND%20type%3DSuggestion%20AND%20statusCategory!%3DDone%20ORDER%20BY%20updated), so feel free to add one there.\n\nHope this helps!\n", "comments": null } ]

[ "cloud", "confluence-cloud", "whiteboard" ]