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The agent's job is to manage technical teams and develop system interfaces, while today, the user is reaching out to the agent because they need assistance in sourcing hard-to-find electronic items for their purchasing needs.
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Agent: ['Rajavel Ramasubbiah', 'Information Technology Executive with many years of experience developing, managing, and leading technical teams. Extensive range of expertise including application development, infrastructure, and operations. Proven experience and strong competency in project management, risk, control assessment, and audit skills. Demonstrates leadership and teamwork skills as well as ability to work effectively with associates at all levels of the organization. Design, build, test and implement new system interfaces and business workflows to support the needs of the business units. Liaise with other business units to promote the exchange of data beneficial as well as support the need of data for other business units. Must be able to work across multiple businesses and assess how data and program can be accessible and useful.', 'PMP | AWS Solutions Architect', 'Recorded Books', '[{"company":"Recorded Books","company_id":"recorded-books","industry":"Book Publishing","location":"Hyattsville, Maryland, United States","positions":[{"description":"Managed, organized and helped to prioritize product features to achieve digital platform objectives. Managed and lead engineers to plan and develop digital platform media services, oversee user acceptance, production, and quality control. • Designed, developed, and managed k8s(Kubernetes) container based microservice architecture and Docker management infrastructure for content sharing and gating features for digital platform.• Planning, budgeting, and executing strategies for completing projects on time. • Developed and evangelized best practices for platform development. Developed tools and utilities.• Implemented best practices on migrating ASP.NET to ASP.NET Core Authentication service.","duration":"Apr 2014 - Present 8 years 3 months","duration_short":"8 years 3 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Recorded Books","title":"Senior Software Engineering Manager"}],"url":"https://www.linkedin.com/company/recorded-books"},{"company":"Inovalon","company_id":"inovalon","location":"Bowie, Maryland, United States","positions":[{"description":"Architected, designed and developed ePASS application. Translated the flat XML assessment message to meaningful data points.Developed varieties of User Controls and Custom Controls for assessment feature. Developed the custom User Grid View Control which includes the Sorting and Paging for member system. Developed the WCF/Web Services to accessing data from a database on a back-end server and displaying it in a Silverlight user interface.Involved in Requirements Analysis and implementation of the change request by product ownerCommunicated effectively with application representatives from both IT and Business to resolve issues.","duration":"Jun 2011 Apr 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2014","start_date":"Jun 2011","subtitle":"Inovalon","title":"Senior Software Development Engineer"}],"url":"https://www.linkedin.com/company/inovalon"},{"company":"Triveris, Inc.","company_id":"triveris-inc.","location":"Eatontown, New Jersey, United States","positions":[{"description":"","duration":"Jan 2008 May 2011 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2011","start_date":"Jan 2008","subtitle":"Triveris, Inc.","title":"Senior Software Development Engineer"}],"url":"https://www.linkedin.com/company/triveris-inc."},{"company":"FCG Software Services (India) Pvt. Ltd.","company_id":"fcg-software-services-india-pvt.-ltd.","location":"Bengaluru, Karnataka, India","positions":[{"description":"","duration":"Nov 2003 Dec 2007 4 years 2 months","duration_short":"4 years 2 months","end_date":"Dec 2007","start_date":"Nov 2003","subtitle":"FCG Software Services (India) Pvt. Ltd.","title":"Senior Software Engineering Manager"}],"url":"https://www.linkedin.com/company/fcg-software-services-india-pvt.-ltd."},{"company":"Infoprint","company_id":null,"location":"Bengaluru, Karnataka, India","positions":[{"description":"","duration":"Apr 1999 Oct 2003 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2003","start_date":"Apr 1999","subtitle":"Infoprint","title":"Senior Software Development Engineer"}],"url":""},{"company":"MDC Infoway","company_id":null,"location":"Bengaluru, Karnataka, India","positions":[{"description":"","duration":"Dec 1996 Mar 1999 2 years 4 months","duration_short":"2 years 4 months","end_date":"Mar 1999","start_date":"Dec 1996","subtitle":"MDC Infoway","title":"Software Programmer"}],"url":""}]', '["Tim Cheater “I worked with Raj for five years at Recorded Books. Raj managed the main customer facing development group. I am the director of IT operations at Recorded Book but, although Raj worked in a different group, I had a great deal of interaction with him in order to coordinate various projects. Raj is a highly creative and rigorous developer; and a strong, effective group leader. His team created and improved innovative products for our business portal. Calm, friendly, disciplined - it was a great pleasure to work with him. Raj only moved on following a corporate buy out resulting in a changed business model. I would be very happy to work with Raj again anywhere. ”","robert S nadar “Raj is one of the best software development manager I have worked with. He has amazing grip on handling multiple projects parallely. He is proactive and works very closely with the team. He handled multiple scrum projects and is a avid supporter of agile process. I have not seen him or his team miss a delivery date. He is a perfect candidate to be liason between business and technical team. His intense knowledge and experience on latest technologies is amazing. He is a avid learner and his certification list speaks for itself. He adapts to any role if the situation demands. He has lead a team of more than 6 members and played a role of project lead multiple times. The company that utlize him will immensely benefit with his expertise”"]']
User: ['Brian Finn', '20+ years of Sales with expertise in Key Account Management. Knowledge in Purchasing, Inventory control and some accounting. Specialties: Extensive Electronics knowledge. Getting the hard to find items quickly.', 'Head of Purchasing & Vendor Management at LiteGear Inc.', 'LiteGear Inc.', '[{"company":"LiteGear Inc.","company_id":"litegear-inc.","industry":"Entertainment Providers","location":null,"positions":[{"description":"","duration":"Dec 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Dec 2019","subtitle":"LiteGear Inc.","title":"Head of Purchasing & Vendor Management"},{"description":"","duration":"May 2016 Dec 2019 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2019","start_date":"May 2016","subtitle":"LiteGear Inc.","title":"Sourceror"}],"url":"https://www.linkedin.com/company/litegear-inc."},{"company":"Orvac Electronics","company_id":"orvac-electronics","location":"","positions":[{"description":"Commercial Sales - Developing new accounts Commercial Sales - Developing new accounts","duration":"Feb 2010 May 2016 6 years 4 months","duration_short":"6 years 4 months","end_date":"May 2016","start_date":"Feb 2010","subtitle":"Orvac Electronics","title":"Commercial Sales"}],"url":"https://www.linkedin.com/company/orvac-electronics"},{"company":"Electronic City Inc.","company_id":null,"location":"","positions":[{"description":"Everything Everything","duration":"Jan 1994 Feb 2010 16 years 2 months","duration_short":"16 years 2 months","end_date":"Feb 2010","start_date":"Jan 1994","subtitle":"Electronic City Inc.","title":"VP"}],"url":""},{"company":"ITC Electronics","company_id":null,"location":"","positions":[{"description":"Electronic sales including Test & Measurement, Car Audio... Electronic sales including Test & Measurement, Car Audio...","duration":"Jan 1988 Jan 1994 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jan 1994","start_date":"Jan 1988","subtitle":"ITC Electronics","title":"Assistant Store Manager"}],"url":""}]', '["Lesli Esposito, C.P.M. “Brian was extremely helpful and professional in our dealings. Brian is a true asset to his company.”","Shannon Ward “Brian\'s is our \\"go to\\". He knows everybody.”"]']
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The agent's job is to establish and maintain long-standing relationships with cross-functional teams and external stakeholders in the healthcare industry, and today they are reaching out to the user, a software engineer at Apple, because they need their expertise in software development for a new healthcare product.
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Agent: ['Tamera (Ashley) Marshall', 'My entire career to date has been driven by my passion to ensure that I create long standing relationships 🤝 with cross functional teams and external stakeholders. I am a committed to excellence and have worked in all areas of the healthcare 🚑 industry throughout the Mid-America region and beyond🗺. I have a breadth of experience in the following areas that will add immediate value to your growing organization: Relationship Building | Product Development | UX User Experience | Go-To-Market Product Launches | B2C | Cross-Functional Teams | Sales/Customer/Financial Analytics | Competitive Research | Strategy & Roadmap Creation |Tableau | Customer Focus Interviews | CRM Software | My accomplishments are highlighted by being the person people contact to get things done, thinking differently, and approaching each experience with grit, collaboration, and a sense of humor. I would be honored to connect with you further regarding my ability to continue to lead your winning🥇 team to success. LET’S CONNECT! ☎ 816-863-5298 | ✎ [email protected]', 'Sr. Product Manager✅ focused on product initiatives that improve affordability💰, enhance quality and enable a simpler, more personalized user experience🤝', 'Cigna', '[{"company":"Cigna","company_id":"cigna","industry":"Health, Wellness and Fitness","location":null,"positions":[{"description":"• Responsible for 0->1 build of Cigna\'s first PPO product. This product generated over 40K sales across 18 individual markets and 4 EGWP markets (with retiree customer serviced nationally).• Prioritized the feature delivery of a $1.5M budget resulting in delivery of enhanced application that doubled active platform users and drove a 30% increase in user satisfaction.• Refined a product lifecycle into actionable items by creating user experience documents for each product feature for the UX and engineering teams","duration":"Jul 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Cigna","title":"Senior Product Manager, Growth and Strategy"},{"description":"• Secured $34M in savings through AI analytics that informed customers of product solutions focused on preventive healthcare metrics. • Spearheaded launch of integrated Wellness Platform that supported over 100,000 customers in the first yearo Increased adoption of CRM during onboarding to improve the first-time physician sign-on experience and customer retention• Led cross-functional teams with business development, product marketing, program management, sales operations, and engineering to drive successful product releases","duration":"Aug 2017 Jul 2018 1 year","duration_short":"1 year","end_date":"Jul 2018","start_date":"Aug 2017","subtitle":"Cigna","title":"Product Manager, Optimization & Growth"},{"description":"• Developed the on-boarding process, strategy, and launch of Lumeris, a SaaS solution for over 300 customers• Executed product simplification strategy which led to reduction in portfolio costs by $225K per year• Collaborated with customers pre-sale through post go-live to gain insight on user experience and ensure product success internally and externally","duration":"Nov 2016 Aug 2017 10 months","duration_short":"10 months","end_date":"Aug 2017","start_date":"Nov 2016","subtitle":"Cigna","title":"Implementation Manager, Go-To-Market"},{"description":"• Pioneered product demonstrations for customer via 50 road shows across 6 counties • Redesigned the physician portal that solved pain point of locating a doctor near you• Monitored user participation to quickly identify risk of product defects","duration":"Sep 2015 Nov 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2016","start_date":"Sep 2015","subtitle":"Cigna","title":"Program Engagement Manager, Operations Enablement"}],"url":"https://www.linkedin.com/company/cigna"},{"company":"Anthem, Inc.","company_id":"antheminc","location":"Houston, Texas Area","positions":[{"description":"• Listened attentively to customer feedback and collaborated with product development to introduce revolutionary service expected to generate $2M in revenue• Pitched and obtained buy-in from C-level executives for EMR/EHR cloud migration from paper records creating solution for over 500 physician practices • Listened attentively to customer feedback and collaborated with product development to introduce revolutionary service expected to generate $2M in revenue• Pitched and obtained buy-in from C-level executives for EMR/EHR cloud migration from paper records creating solution for over 500 physician practices","duration":"May 2014 Sep 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2015","start_date":"May 2014","subtitle":"Anthem, Inc.","title":"Physician Account Executive"}],"url":"https://www.linkedin.com/company/antheminc"},{"company":"Universal American","company_id":"universal-american","location":"Houston, Texas Area","positions":[{"description":"• Identified 10 key drivers for consumer bias against third-party merchants through analysis and customer interviews.• Primary liaison with customers ensuring successful deployment of early and final releases, channeling feedback back into the product. Recognized by team as voice of the customer. • Identified 10 key drivers for consumer bias against third-party merchants through analysis and customer interviews.• Primary liaison with customers ensuring successful deployment of early and final releases, channeling feedback back into the product. Recognized by team as voice of the customer.","duration":"Dec 2011 May 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"May 2014","start_date":"Dec 2011","subtitle":"Universal American","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/universal-american"},{"company":"Apria Healthcare","company_id":"apria-healthcare","location":"Houston, Texas Area","positions":[{"description":"","duration":"Oct 2010 Oct 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2011","start_date":"Oct 2010","subtitle":"Apria Healthcare","title":"Hospital Account Sales Liaison"}],"url":"https://www.linkedin.com/company/apria-healthcare"}]', '["Shay M. “I’ve had the privilege of working with Ashley for over 2 years and have seen firsthand how her contributions have directly impacted the success of our organization. Simply put, her title does not accurately describe her actual contributions to our organization. Ashley is dedicated and meticulous in her work. One of the delights of working with her is knowing one you can turn a project over to and it gets done, on time and with excellence. She’s efficiently on top of all projects, training, and coordinating various activities as requested by the sales organization. As an individual, she is one of the most delightful people to be around and is a very caring, compassionate person. Our team is stronger as a result of people like Ashley!”","Jamie Cox “I worked with Ashley at Careallies. Ashley has an extremely positive attitude that is contagious. She also is experienced in analyzing financial tends and strategic planning. She has the ability to pinpoint issues and suggest corrective actions that generate goal driven results. It was a pleasure working with her and seeing her skills flourish in her role. ”"]']
User: ['Daniel S.', 'Email: [email protected]', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']
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The agent's job is to manage engineering teams and improve software development processes, while the user is reaching out to the agent because they need a building contractor for a construction project.
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Agent: ['Baranov Pavel', "Experienced Software Engineering Manager with a demonstrated history of working in the computer software industry. Skilled in PHP, Agile Methodologies, Project Management, Agile Project Management. Strong engineering professional background with a Master's degree focused in Computer Science from Odessa State Polytechnic University.", 'Software Engineering Manager at Adobe', 'Magento, an Adobe Company', '[{"company":"Magento, an Adobe Company","company_id":"adobe","industry":"Computer Software","location":"","positions":[{"description":"Manage engineering team for improvement Magneto Markeptlace and Developer Portal for the Magento Adobe Inc. Improving quality and adding new features for our customers. People management, delivery management, project management, metrics driving development. Use only latest technical and management approaches and following best security practices.","duration":"Jul 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Magento, an Adobe Company","title":"Software Engineering Manager"}],"url":"https://www.linkedin.com/company/adobe"},{"company":"Magento","company_id":"adobe-commerce","location":"","positions":[{"description":"Leads the engineering teams on different technologies stacks (responses for support and improve Magento Marketplace, iOS applications, customer support etc). Organized development processes with world-based practices using newest approaches. During this time under my management was rebuild Magento Appstore into Magento Markeptlace.Also was involved in People management and hiring specialists.","duration":"Jul 2013 Jun 2018 5 years","duration_short":"5 years","end_date":"Jun 2018","start_date":"Jul 2013","subtitle":"Magento","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/adobe-commerce"},{"company":"Magento, eBay Company","company_id":"ebay","location":"Kyiv","positions":[{"description":"I\'ve led engineering teams to built and maintain Magento\'s Appstore (including support), had build with a team internal infrastructure and business-critical integrations using world best practices. World distributed team, time zones synchronizations, process management and improvements.","duration":"Aug 2011 Jun 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2013","start_date":"Aug 2011","subtitle":"Magento, eBay Company","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"Magento","company_id":"adobe-commerce","location":"Kyiv","positions":[{"description":"I\'ve manage a team responsible to improve different front-door projects for the Magento company. Developing new features, support existing, a lot of different integrations with our systems and sub-systems. I had change methodologies from hard into flex. Moved to Agile practices. Metrics driving, best practices.","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"Magento","title":"Tech. Project Manager"}],"url":"https://www.linkedin.com/company/adobe-commerce"},{"company":"Ciklum","company_id":"ciklum","location":"","positions":[{"description":"","duration":"Nov 2010 Jul 2011 9 months","duration_short":"9 months","end_date":"Jul 2011","start_date":"Nov 2010","subtitle":"Ciklum","title":"Senior PHP Developer / Team Leader"}],"url":"https://www.linkedin.com/company/ciklum"},{"company":"Cogniance","company_id":"cogniance","location":"","positions":[{"description":"","duration":"Aug 2010 Nov 2010 4 months","duration_short":"4 months","end_date":"Nov 2010","start_date":"Aug 2010","subtitle":"Cogniance","title":"Senior PHP Developer"}],"url":"https://www.linkedin.com/company/cogniance"},{"company":"InterExpertService","company_id":null,"location":"","positions":[{"description":"","duration":"May 2009 Aug 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2010","start_date":"May 2009","subtitle":"InterExpertService","title":"PHP Developer"}],"url":""},{"company":"Ciklum","company_id":"ciklum","location":"","positions":[{"description":"","duration":"Dec 2007 Apr 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2009","start_date":"Dec 2007","subtitle":"Ciklum","title":"Web developer"}],"url":"https://www.linkedin.com/company/ciklum"}]', '["“I worked with Pavel for a several years. Every day he only shows me how professional he is and how he can manage the team, project process, problems, and time. He is not only concentrating on the work results but also on the team atmosphere ( which is really important too for the success of the project). Pavel has a strong technical background coupled with his grasp of the big picture enable him to be highly impactful to the organization. I believe Pavel would be a tremendous asset to any company. I look forward to the opportunity to work with him again! ”","“Pavel is a great engineering manager and colleague. We worked together for several years on the same team, where I served as the product manager/scrum master. Pavel and the team were located together, and I was in a different location. This can be a challenging setup, and Pavel\'s hard work, communication, and commitment made it feel like we were all in the same office. During this time, we underwent a full replatforming and redesign of our website, and Pavel kept the team focused and motivated to ensure that we delivered to scope, on time, and on budget. His good work went noticed, as he was recruited to lead another team at our company who was about to undertake their own replatforming. Before he moved on, he groomed his successor, another member of our team, who subsequently flourished in the role. And I continued to hear about Pavel\'s successes with his new team from several of our colleagues.”"]']
User: ['Matthew Miles', 'I have experience in almost every market available, Retail, Food Service, Hospitality, Construction, Security, Criminal Justice, Management, Consulting, Mechanical, etc.... Specialties: Contract Negotiations, Buyout, IT, Computers,Construction Management, Security Services', 'Building Contractor at Miles Design and Development, Inc', 'Miles Design and Development, Inc', '[{"company":"Miles Design and Development, Inc","company_id":null,"location":"Loxahatchee, FL","positions":[{"description":"Contracting, Inspecting, Consulting, Insurance, Estimating, Hired Gun Contracting, Inspecting, Consulting, Insurance, Estimating, Hired Gun","duration":"Aug 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Aug 2015","subtitle":"Miles Design and Development, Inc","title":"Building Contractor"}],"url":""},{"company":"My Safe Home Inspection","company_id":null,"location":"","positions":[{"description":"All types of Home Inspections, including 4 point, Wind Mitigation, Chinese Drywall, Infrared, New Home Purchase, Reinspections, Roof Certifications All types of Home Inspections, including 4 point, Wind Mitigation, Chinese Drywall, Infrared, New Home Purchase, Reinspections, Roof Certifications","duration":"Aug 2010 - Present 11 years 9 months","duration_short":"11 years 9 months","end_date":"Present","start_date":"Aug 2010","subtitle":"My Safe Home Inspection","title":"Area Manager/Inspector"}],"url":""},{"company":"Wellington Remodeling Inc.","company_id":null,"location":null,"positions":[{"description":"All aspects of construction. Residential Remodeling and Renovations. Commercial Remodeling. Commercial Build-out. Historic Renovation. Custom Home Building. Insurance Claims Repairs. Property Managment. Construction Consultants. Wind Mitigation Inspections, Four Point Inspections. Full Home Purchase Inspections. Disaster Response. Maintenance and Service","duration":"Jul 1992 Nov 2013 21 years 5 months","duration_short":"21 years 5 months","end_date":"Nov 2013","start_date":"Jul 1992","subtitle":"Wellington Remodeling Inc.","title":"Vice President - Director of Construction"},{"description":"All aspects of construction and construction management","duration":"Feb 1992 Jul 2008 16 years 6 months","duration_short":"16 years 6 months","end_date":"Jul 2008","start_date":"Feb 1992","subtitle":"Wellington Remodeling Inc.","title":"Building Contractor"}],"url":""},{"company":"Matthew Miles","company_id":null,"location":"West Palm Beach, Florida Area","positions":[{"description":"Private Securtiy Consultations, Security for VIPs, Music and Movie Industry. Private Securtiy Consultations, Security for VIPs, Music and Movie Industry.","duration":"Jun 1998 Dec 2011 13 years 7 months","duration_short":"13 years 7 months","end_date":"Dec 2011","start_date":"Jun 1998","subtitle":"Matthew Miles","title":"Private Security Contractor"}],"url":""},{"company":"VALCOM Design and Construction","company_id":null,"location":"","positions":[{"description":"Estimating all aspects of Construction, Review Construction Documents and Contracts, Buyout, Pre-Construction Management, Sales, Some aspects of Business Development, Minor IT, Calculations, Consultations, Recomendations Estimating all aspects of Construction, Review Construction Documents and Contracts, Buyout, Pre-Construction Management, Sales, Some aspects of Business Development, Minor IT, Calculations, Consultations, Recomendations","duration":"Aug 2008 May 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2010","start_date":"Aug 2008","subtitle":"VALCOM Design and Construction","title":"Senior Estimator"}],"url":""},{"company":"Miles Construction, Inc","company_id":null,"location":"","positions":[{"description":"All Aspects of Sales, Management, Tradeswork, Carpentry, Contracting All Aspects of Sales, Management, Tradeswork, Carpentry, Contracting","duration":"Jun 2000 Sep 2008 8 years 4 months","duration_short":"8 years 4 months","end_date":"Sep 2008","start_date":"Jun 2000","subtitle":"Miles Construction, Inc","title":"Construction Manager/Sales"}],"url":""},{"company":"Wellington Remodeling Inc","company_id":null,"location":"","positions":[{"description":"Manage and maintain multiple jobsites, commercial and residential.Supervise 8-15 employees and hundreds of sub-contractors.Manage and maintain current websites, IT, and all computer related activities at the company.Rough and Trim Carpentry, Electric, Plumbing, HVAC.Coordinate ordering and Delivery SchedulesManage Schedules for some employees and sub-contractors on a day to day basis.Customer Service and HOA/COA/Building Manager Coordination.Marketing, Sales, EstimatingBookkeeping, A/R, A/P, and Electronic Equipment MaintenanceSales increased from 1.0 million to 1.8 million","duration":"Jan 1999 Apr 2008 9 years 4 months","duration_short":"9 years 4 months","end_date":"Apr 2008","start_date":"Jan 1999","subtitle":"Wellington Remodeling Inc","title":"Foreman/Construction Manager/Superintendant"}],"url":""},{"company":"Hooters of America","company_id":null,"location":"","positions":[{"description":"Makeup/Salad, Raw Bar.Ordering/Maintain Inventory and Product Including Perishable and Non-Perishable Items.Supervise 4-9 Cooks, and their Schedules/Payroll.Receiving/Stocking all Products Makeup/Salad, Raw Bar.Ordering/Maintain Inventory and Product Including Perishable and Non-Perishable Items.Supervise 4-9 Cooks, and their Schedules/Payroll.Receiving/Stocking all Products","duration":"Jan 1997 Jan 1999 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1999","start_date":"Jan 1997","subtitle":"Hooters of America","title":"Kitchen Manager/Line CookPrep cook, line cook, dishwasher, bus tables"}],"url":""},{"company":"Folding Shutter Corporation","company_id":null,"location":"","positions":[{"description":"Maintain Vehicle/Tools/Schedule/Mileage/individual job work orders.Install all types of hurricane shutters in all types of applications.Supervise 1-3 employees. Maintain Vehicle/Tools/Schedule/Mileage/individual job work orders.Install all types of hurricane shutters in all types of applications.Supervise 1-3 employees.","duration":"Jan 1996 Jan 1998 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1998","start_date":"Jan 1996","subtitle":"Folding Shutter Corporation","title":"Installer/Lead Installer"}],"url":""},{"company":"Wellington Remodeling Inc","company_id":null,"location":"","positions":[{"description":"All kinds of laboring heavy and light.Learn how to operate hand tools, power tools, clean jobsite, install trim and framing, install all types of construction materials.Material runs, pick up and deliver plans/permits/documents, permit filing, NOCs, etc. All kinds of laboring heavy and light.Learn how to operate hand tools, power tools, clean jobsite, install trim and framing, install all types of construction materials.Material runs, pick up and deliver plans/permits/documents, permit filing, NOCs, etc.","duration":"Jan 1991 Jan 1998 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jan 1998","start_date":"Jan 1991","subtitle":"Wellington Remodeling Inc","title":"Laborer/Journeyman/Carpenter"}],"url":""}]', '["Christopher Thomas “Matt takes his work seriously. His commitment to continuing education and accuracy is only matched by his smooth customer service skills.”","Christopher Thomas “Matt is probably the best inspector in Palm Beach county.”"]']
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The agent's job is to lead and grow the solutions consulting function and team at Virgin Pulse, while the user is reaching out to the agent because they need assistance with implementing a new software solution for their company's wellness program at Apple.
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Agent: ['John Burke', 'With deep experience leading solutions consulting in complex global environments at startup and high-growth companies with SaaS/cloud/AI-based products and services, I know how to maximize results for both customers and internal teams. Blending strategic and data-driven rigor, courage in the face of new challenges, and the relentless drive to win, I am poised to set up teams, clients, companies, and business partners for success. Over the years, I have built and optimized solutions consulting organizations, hired and onboarded exceptional talent, and raised the caliber and profile of my teams to accelerate impact from discovery to close. Partnering with clients and cross-functional teams, I have defined the go-to-market strategy and sales approach, identified opportunities and scaled findings, solved customers’ problems and removed friction, and turned ideas into reality while balancing solutions that satisfy customers’ needs and align with operational capabilities. I have a strong track record of accelerating sales and client impact, moving businesses forward through change, and developing and growing multiple successful startups, with more than half acquired during my tenure. As the first hire at Conversen, I joined the startup team and helped grow revenues from zero to seven figures in less than 18 months, positioning the company for a 5X revenue exit to Experian Marketing Services. The company also earned a spot on Inc.’s list of 500/5000 fastest-growing companies in the U.S. Building upon this success and one of the most valuable experiences of my career, I then led the global solutions consulting practice to new heights at Experian Marketing Services, revitalized solutions consulting at Persado, and deepened customer insight and impact at Virgin Pulse. As a high achiever, I lead with a customer-first mindset and a positive get-it-done attitude focused on continuous improvement and clear measurements of success. I embrace opportunities to think on my feet and venture into the unknown while consistently raising the bar of excellence to facilitate growth. My ability to lead change and win support for initiatives through influence is built upon a foundation of trust, respect, and integrity as a leader. Known as an engaged, servant leader, I excel in motivating and challenging teams in new directions by creating an inclusive culture where people feel supported and empowered to learn and grow. I invest in my team and ensure the success and satisfaction of each member by providing clear goal setting, coaching, and autonomy.', 'Senior Leader for Solutions Consulting | Strategic Partner, Client Advocate & Team Leader with Marketing & Technology Expertise | Transformative Success at Startups to Enterprises', 'Virgin Pulse', '[{"company":"Virgin Pulse","company_id":"virgin-pulse","industry":"Software Development","location":"Providence, Rhode Island Area","positions":[{"description":"With oversight of Solutions Consulting and Demo Account Creation Specialist teams across North America, UK, EMEA, and APAC, lead and grow solutions consulting function and team with a talent-first mindset, recruiting and training top-tier talent, creating and implementing cross-organization programs to improve impact, and scaling to meet the demands and challenges of customers, company, and products.Developed a new hiring plan and quick onboarding program, expanded team by 125%, and elevated their abilities as a strategic partner to sellers. Engaged team on identifying opportunities, delivering targeted product demonstrations, and developing solutions to buyers’ problems. Orchestrated process improvements, rolled out Demo2Win! and Gong, and implemented a data-driven approach that contributed to the team influencing 70% of new business revenue, sellers improving KPIs, and the company exceeding 100% of revenue goals in 2020.","duration":"Jan 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Virgin Pulse","title":"Senior Dir, Solutions Consulting"}],"url":"https://www.linkedin.com/company/virgin-pulse"},{"company":"Persado","company_id":"persado","location":"","positions":[{"description":"Advanced from Senior Director to RVP of Solutions Consulting in 2018, earning expanded accountability at the executive level for the solutions consulting function and team across North America. Directly instrumental in the company’s YOY double-digit revenue growth (2015 – 2017) and 50% growth (2018). Recruited, restructured, and trained team to influence every new business deal and most upsells across North America. Built a solid culture of integrity and teamwork. Achieved stellar employee retention while mentoring individuals for promotions both internally and externally. Set foundational processes, including documentation for discovery, sales, and storytelling. Revised go-to-market strategy for greater impact, working with sales and executive leadership to improve new business pipeline with the right services and teams across the customer lifecycle. Built a repeatable onboarding process to accelerate productivity and ignite revenue generation.","duration":"Mar 2015 Dec 2019 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2019","start_date":"Mar 2015","subtitle":"Persado","title":"RVP, Solutions Consulting"}],"url":"https://www.linkedin.com/company/persado"},{"company":"Experian Marketing Services","company_id":"experian","location":"Greater New York City Area","positions":[{"description":"Joined company through the acquisition of Conversen as Director of Solutions Consulting for North America and served as a key member of the transition team during the acquisition integration phase. Promoted with expanded global charter over North America, LATAM, UK, APAC, and EMEA. Coached and guided 20 solutions consultants and collaborated across functions to optimize revenue, marketing, product strategy, and analyst relations. Expanded growth and profitability of Cross-Channel Marketing Platform solution and other products and services through new business wins, renewals, and up-/cross-sales. Worked with senior executives and Global Marketing to raise awareness for new product launches and existing offerings. Created key content and presented at webinars, press events, and client summits of 900+ attendees. Deepened relationships with major analysts as a key interface and advocate. Working jointly with Product Strategy, Business Development, and Product Marketing teams, developed a thorough understanding of product roadmap and features, in-market applications, and customers’ businesses and technical needs, and socialized knowledge globally with solutions consultants.","duration":"2012 Mar 2015 3 years","duration_short":"3 years","end_date":"Mar 2015","start_date":"2012","subtitle":"Experian Marketing Services","title":"Global Director, Solutions Consulting"}],"url":"https://www.linkedin.com/company/experian"},{"company":"Conversen","company_id":"conversen","location":null,"positions":[{"description":"Appointed as strategic client partner to help Business Development team and partners close new business and grow the existing client base. Served as integral to the team, leading and creating customized product demos, taking on RFP responses, and improving project scoping processes by 3X. In my final year, I took on two roles to support a Boston-based marketing agency spinoff, traveling worldwide with executive leaders to provide training to solutions consultants, cultivate deals, and close major logos. Served on the transition team when Conversen was acquired by Experian in 2012.","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Conversen","title":"Senior Relationship Manager"},{"description":"Joined a five-person startup team with a directive to build the company and take it to the next level. Developed everything from Client Services (product and project support) to deliverability offering, documenting and performing QA testing, and creating internal processes to improve accountability and efficiency. Conversen was recognized by Inc. Magazine as one of the fastest-growing companies in the country in 2011. The company grew in revenue from zero to seven figures in under 18 months and achieved a 5X revenue exit to Experian Marketing Services in 2012.","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"Conversen","title":"Director, Client Services & Deliverability"}],"url":"https://www.linkedin.com/company/conversen"}]', '["Kevin George “John is a passionate, customer-focused leader who always strives to improve products and services provided to clients. I enjoyed working with John and have no reservations whatsoever in recommending him, and would enjoy the opportunity to work with him again in the future.”","Barry Silverstein “During his time working for my direct and Internet marketing agency, John was a dedicated, professional employee. He understood the unique relationship between direct and Internet marketing and was able to make use of cutting edge technology to provide our clients with best-in-class marketing programs. He also had a delightful sense of humor that helped lighten up a pressurized atmosphere so he was a pleasure to work with.”"]']
User: ['Daniel S.', 'Email: [email protected]', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']
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The agent's job is to deliver scalable solutions for professionals and their digital communities, and today the user is reaching out to the agent because they need assistance in implementing new and exciting social media marketing strategies to promote brand growth and monetize their online platforms.
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Agent: ['James S.', 'Mission-driven, I focus on delivering scalable, class-leading solutions that benefit professionals and their digital communities.', 'Matterport | Digital Twins | Spatial Data | SaaS | BIM | Operations | 3D | VR | Content | @TheNoseyNeighbor + @TheMarianaJames', 'Matterport', '[{"company":"Matterport","company_id":"matterport","industry":"Software Development","location":"","positions":[{"description":"Meet the world\'s leading spatial data platform.Matterport is leading the digital transformation of the built world. Our groundbreaking spatial computing platform turns buildings into data making every space more valuable and accessible. Millions of buildings in more than 150 countries have been transformed into immersive Matterport digital twins to improve every part of the building lifecycle from planning, construction, and operations to documentation, appraisal and marketing. Meet the world\'s leading spatial data platform.Matterport is leading the digital transformation of the built world. Our groundbreaking spatial computing platform turns buildings into data making every space more valuable and accessible. Millions of buildings in more than 150 countries have been transformed into immersive Matterport digital twins to improve every part of the building lifecycle from planning, construction, and operations to documentation, appraisal and marketing.","duration":"Oct 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Matterport","title":"Account Executive"}],"url":"https://www.linkedin.com/company/matterport"},{"company":"MarianaJames","company_id":"marianajames","location":"New York City Metropolitan Area","positions":[{"description":"🇺🇦 MarianaJames is a collective for brands to better audience experiences. We believe in a social environment where we never use pop-ups, and always use transparency through advertising. Top Accounts: Microsoft, Amazon, Porsche, 8Sleep, Brava, SimpleHuman, and more. 🇺🇦 MarianaJames is a collective for brands to better audience experiences. We believe in a social environment where we never use pop-ups, and always use transparency through advertising. Top Accounts: Microsoft, Amazon, Porsche, 8Sleep, Brava, SimpleHuman, and more.","duration":"Nov 2016 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Nov 2016","subtitle":"MarianaJames","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/marianajames"},{"company":"IPC Pricing","company_id":"ipc-pricing-llc","location":"New York, New York, United States","positions":[{"description":"The IPC system automates the allocation of impressions as campaigns run with a patented optimization method that rewards better-performing advertisers with lower effective costs. The end result provides better content for the consumer. The IPC system automates the allocation of impressions as campaigns run with a patented optimization method that rewards better-performing advertisers with lower effective costs. The end result provides better content for the consumer.","duration":"Apr 2020 Sep 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2021","start_date":"Apr 2020","subtitle":"IPC Pricing","title":"Account Executive"}],"url":"https://www.linkedin.com/company/ipc-pricing-llc"},{"company":"Salesforce","company_id":"salesforce","location":"New York City Metropolitan Area","positions":[{"description":"Technology is the most powerful equalizer of our time. Salesforce puts the world’s best technology in the hands of nonprofits and educational institutions, so they connect their organizations and accelerate their impact. Technology is the most powerful equalizer of our time. Salesforce puts the world’s best technology in the hands of nonprofits and educational institutions, so they connect their organizations and accelerate their impact.","duration":"May 2019 Apr 2020 1 year","duration_short":"1 year","end_date":"Apr 2020","start_date":"May 2019","subtitle":"Salesforce","title":"Enterprise Business Development"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Keller Williams Realty, Inc.","company_id":"keller-williams-realty-inc","location":"488 Springfield Ave, Summit, NJ 07901","positions":[{"description":"New Jersey, $1M+Illinois, 200+ UnitsMission Statement: To build careers worth having, businesses worth owning, and lives worth living. New Jersey, $1M+Illinois, 200+ UnitsMission Statement: To build careers worth having, businesses worth owning, and lives worth living.","duration":"Jun 2016 May 2019 3 years","duration_short":"3 years","end_date":"May 2019","start_date":"Jun 2016","subtitle":"Keller Williams Realty, Inc.","title":"Account Executive | Premium Sales & Partnerships"}],"url":"https://www.linkedin.com/company/keller-williams-realty-inc"},{"company":"Intertax Software Solutions","company_id":null,"location":null,"positions":[{"description":"","duration":"May 2013 Apr 2016 3 years","duration_short":"3 years","end_date":"Apr 2016","start_date":"May 2013","subtitle":"Intertax Software Solutions","title":"Account Executive"},{"description":"","duration":"Jan 2012 Apr 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2013","start_date":"Jan 2012","subtitle":"Intertax Software Solutions","title":"Sales Representative"}],"url":""},{"company":"Meredith Corporation","company_id":"meredith","location":"225 Liberty Street New York, NY 10281","positions":[{"description":"Meredith Corporation (NYSE: MDP) Meredith Corporation is a leading multi-channel media company that reaches more than 100 million women, including three out of four American Millennial women, through digital, video, mobile and social media platforms, magazine brands, and broadcast television. We provide consumers with the high-quality, entertaining and informative content they seek, while powerfully delivering the messages of our advertising and marketing partners Meredith Corporation (NYSE: MDP) Meredith Corporation is a leading multi-channel media company that reaches more than 100 million women, including three out of four American Millennial women, through digital, video, mobile and social media platforms, magazine brands, and broadcast television. We provide consumers with the high-quality, entertaining and informative content they seek, while powerfully delivering the messages of our advertising and marketing partners","duration":"May 2010 Jul 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2011","start_date":"May 2010","subtitle":"Meredith Corporation","title":"Digital | Better Homes & Gardens"}],"url":"https://www.linkedin.com/company/meredith"}]', '["Ari Rosenberg “James is an absolute gem of a person and has a great business mind that sees things others simply miss. He is what I would call \\"a find\\" and if he is a fit for your organization, you will never regret bringing him on board. ”","Eric Veloso “James is highly committed and clearly maps out ways to achieve his goals. I was continuously impressed by the knowledge he brought to the table and his dedication to staying on top of the latest in the field. James combines sharp analytic skills with a strong intuition and is a very reliable professional. He is punctual and extremely bright, I would highly recommend James as a resourceful member of any team.”"]']
User: ['Jessica Sheahan Dipple', "My verbal, organizational & administrative skills, in addition to my expertise in social media, copy writing/editing, marketing & promotions, make me a strong talent in the online marketing field. I am known for successfully concepting, producing & implementing new & exciting social media marketing strategies which promote brand growth & monetize a brand's online platforms.", 'Creative Lead', 'Jess Does Digital', '[{"company":"Jess Does Digital","company_id":null,"location":"Chicago, Illinois","positions":[{"description":"Jess Does Digital offers complete Photography and Digital Marketing services to start-ups, SMBs and Fortune 500 companies. With both agency and brand experience, Jess Does Digital brings a balance to the table that’s often unseen and affords results such as 750% increase in profile and site visits that clients crave!","duration":"Oct 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Jess Does Digital","title":"CEO & Creative Director"}],"url":""},{"company":"Molecule","company_id":"moleculesleep","location":"Chicago, Illinois","positions":[{"description":"","duration":"Mar 2018 Oct 2018 8 months","duration_short":"8 months","end_date":"Oct 2018","start_date":"Mar 2018","subtitle":"Molecule","title":"Director of Social Media"}],"url":"https://www.linkedin.com/company/moleculesleep"},{"company":"CareerBuilder","company_id":"careerbuildercom","location":null,"positions":[{"description":"","duration":"Feb 2017 Mar 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2018","start_date":"Feb 2017","subtitle":"CareerBuilder","title":"Sales Engineer"},{"description":"","duration":"Nov 2015 Feb 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2017","start_date":"Nov 2015","subtitle":"CareerBuilder","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/careerbuildercom"},{"company":"ALYCE Paris","company_id":"alyce-paris","location":"Morton Grove, IL","positions":[{"description":"","duration":"Jun 2015 Nov 2015 6 months","duration_short":"6 months","end_date":"Nov 2015","start_date":"Jun 2015","subtitle":"ALYCE Paris","title":"Digital Strategist & Social Media Manager"}],"url":"https://www.linkedin.com/company/alyce-paris"},{"company":"Sears Holdings Corporation","company_id":"sears","location":"Chicago, Illinois","positions":[{"description":"- Moderate social media accounts for Sears and Kmart including Facebook, Twitter, Google+, Youtube, Instagram, Vine and Shop Your Way - Engage with members of the Sears and Kmart social media community to drive online sales - Produce Vine and Instagram videos for Sears and Kmart- Collaborate with team members to concept social media strategy across platforms","duration":"Jun 2014 Jun 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2015","start_date":"Jun 2014","subtitle":"Sears Holdings Corporation","title":"Social Media Moderator"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Weigel Broadcasting","company_id":null,"location":null,"positions":[{"description":"- Manage seven unique Facebook pages- Responsible for the voice of each unique brand across social media networks- Populate platforms with well-researched, compelling and audience-specific content - Deliver high engagement rates - Familiarity with the brands of all Weigel’s stations, programming and schedules across markets- Grew the amount of fans to all of Weigel’s pages and increased each station’s Facebook reach- Track and send bi-weekly reports detailing social trends and brand growth- Familiar in utilizing social media tools and interpreting analytics including HootSuite, EdgeRank, Klout, Facebook and Twitter Metrics","duration":"Oct 2013 Jun 2014 9 months","duration_short":"9 months","end_date":"Jun 2014","start_date":"Oct 2013","subtitle":"Weigel Broadcasting","title":"Social Media Specialist"},{"description":"- Organize all outside media campaigns- Negotiate contracts- Monitor all radio, transit, bulletin, print and cable executions - Compose quarterly budgets for media campaigns (Co-Op Periods)- Manage relationships with syndicators and vendors- Oversee the social media for four networks - Create social media content across multiple platforms such as Facebook and Twitter - Interpret social media metrics through Pages, EdgeRank and Klout - Project manage events station events (parades, talent visits, etc.)- Software programs: Word, Excel, PowerPoint, Outlook, Photoshop, Basecamp","duration":"Jul 2012 May 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2014","start_date":"Jul 2012","subtitle":"Weigel Broadcasting","title":"Marketing Coordinator"}],"url":""},{"company":"The Chicago Firehouse Restaurant","company_id":null,"location":"Chicago, IL","positions":[{"description":"- Negotiate private dining contracts- Oversee event set-up - Hostess for events and for the dining room - Customer relations- Front of House etiquette - Manage budget - Assist clients with menu selection - Manage a team of servers and busboys during events","duration":"Sep 2011 Jul 2012 11 months","duration_short":"11 months","end_date":"Jul 2012","start_date":"Sep 2011","subtitle":"The Chicago Firehouse Restaurant","title":"Private Dining Sales Coordinator"}],"url":""},{"company":"The Cook County Sheriff\'s Department","company_id":null,"location":"","positions":[{"description":"","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"The Cook County Sheriff\'s Department","title":"Legal and Labor Affairs Intern"}],"url":""}]', '["“Jessica is a phenomenal employee and partner. Her sense-of-urgency, sharp mind and professional integrity were valued by me and the many clients and partners we worked with. I could always count on her to \\"get the job done well\\" and she accepted \\"out-of-scope for her role\\" projects, with grace. Jess is the the consummate professional and a pleasure to work with. She will always be welcomed on my Team, if I\'m lucky enough to work with her in the future.”","“Jessica was very detailed-oriented and produced great results for Weigel Broadcasting”"]']
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The agent's job is to provide IT consulting services, and today they are reaching out to the user because they need assistance with implementing secure and scalable IT systems for their insurance company.
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Agent: ["Michael O'Donnell, CISM, CISSP, ITIL, CRISC", 'I have a solid history in information security, risk and program management along with successful delivery of complex compute and network environments. Additionally, I have a hands-on background in operations management. I focus on continual process improvements, enabling operational efficiencies and predictable outcomes. My approach to security is equally comprehensive, having built and run Security Intelligence Centers, conducted risk assessments and provided mitigation recommendations to cyber threats. I focus on an end-user comprehension of security risks by clearly depicting risk profiles with the main goal of providing alternatives to reduce potential exposure. My global experience has included leading major technology deployments and technical refreshes. Additionally, I also have solid experience in technology and data center consolidations. I work well in teams and in leading teams providing frequent coaching, mentoring, and fostering employee development. I build productive and lasting relationships, crossing organizational boundaries to generating goal alignment and cooperation. I am equally comfortable in leadership roles, individual contributor roles, and uniting globally diverse technical teams.', 'Over 20 years of experience mitigating cyber risks, managing cyber operations and service delivery', 'Neustar, Inc.', '[{"company":"Neustar, Inc.","company_id":"neustar-inc","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"I collaborate with awesome teams to build and operate a private cloud environment while also working with the business to transform their applications to operate virtually.✪ Work on behalf of the team to execute all Finance functions from seamless purchase, delivery and install of equipment to build out two facilities making the Neustar Private Cloud✪ Key in resolving issues identified in this greenfield environment on behalf of the technical teams from the business side or the build side✪ Lead data center elimination/closure after business transformation to Neustar Private Cloud. Responsible for decommission and disposition of all equipment and facilities in closure","duration":"Jan 2021 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Neustar, Inc.","title":"Senior Technical Project Manager"},{"description":"","duration":"Nov 2017 Jan 2021 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2021","start_date":"Nov 2017","subtitle":"Neustar, Inc.","title":"Big Data Senior Program Manager"}],"url":"https://www.linkedin.com/company/neustar-inc"},{"company":"FS-ISAC","company_id":"fs-isac","location":"Reston, VA","positions":[{"description":"","duration":"Nov 2014 Nov 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2017","start_date":"Nov 2014","subtitle":"FS-ISAC","title":"Sr. Director, Security Operations/Director of Information Technology"}],"url":"https://www.linkedin.com/company/fs-isac"},{"company":"ThruPoint","company_id":"thrupoint","location":"Reston, VA","positions":[{"description":"","duration":"Mar 2012 Nov 2014 2 years 9 months","duration_short":"2 years 9 months","end_date":"Nov 2014","start_date":"Mar 2012","subtitle":"ThruPoint","title":"Practice Director, Information Security and Delivery Assurance"}],"url":"https://www.linkedin.com/company/thrupoint"},{"company":"Time Warner Cable","company_id":"time-warner-cable","location":"Herndon, VA","positions":[{"description":"","duration":"Jan 2008 Jan 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2012","start_date":"Jan 2008","subtitle":"Time Warner Cable","title":"Senior Manager, Security Operations"}],"url":"https://www.linkedin.com/company/time-warner-cable"},{"company":"Intel Corporation","company_id":"intel-corporation","location":"","positions":[{"description":"","duration":"Feb 1994 Jan 2007 13 years","duration_short":"13 years","end_date":"Jan 2007","start_date":"Feb 1994","subtitle":"Intel Corporation","title":"Operations/Service Delivery/Program Manager/Infosec Audit"}],"url":"https://www.linkedin.com/company/intel-corporation"}]', '["Michael Holt “Michael can be depended on to do what he promises. He possesses a remarkable business acumen keeping in mind both his own and his customers\'. Michael is known for someone who seeks out ways of improvement through mass data analysis. He is never afraid to question a typical solution when he sees potential for a quicker, cheaper and more practical approach. Michael is a joy to be around and can always be seen with a smile on his face.”","Jim Sheedfar “Michael transformed a small security team that was focused primarily on running security reviews of host systems, into an up to date team that leveraged new security technologies to look into Network, Server and Application security issues and follow up with any discovered or reported issues and bring to resolution.”"]']
User: ['Greg Madachik', 'Technologist, Project Manager and problem solver - my passion is to help business leaders align Information Technology Operations with business needs by implementing secure, scalable and sustainable IT systems. I enjoy helping business leaders execute strategy and have the unique ability to bring together diverse teams to solve complex problems and accelerate strategic objectives. I have acquired subject matter expertise in IT Security, Data Center Operations, Networking, Project Management, Technical Writing and Application Development, primarily in Insurance, Advertising, Manufacturing, Engineering and Health Care during my 20+ years in the technology industry. Enterprise Security | Change Management | Enterprise IT Management', 'Vice President and Director of IT Operations', 'Oswald Companies', '[{"company":"Oswald Companies","company_id":"oswald-companies","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Feb 2020","subtitle":"Oswald Companies","title":"Vice President & Director of IT Operations"},{"description":"Embracing new technologies that fuel business growth. Current projects include moving our data center to Azure, implementing Office 365 Advanced Threat Protection (ATP), Mimecast Phish training. Cymulate, Tenable, SIEM, SentinalOne. Yes, difficult times....From an Insurance perspective: How do we use blockchain technologies to accelerate business growth? Well, that is my job to figure out. Watch for updates...","duration":"Dec 2011 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Dec 2011","subtitle":"Oswald Companies","title":"Director of IT Operations"}],"url":"https://www.linkedin.com/company/oswald-companies"},{"company":"Advanstar Communications","company_id":"informamarketsfashion","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Led several large divestitures and acquisitions - ensuring all IT systems were fully migrated and integrated. Managed the infrastructure team that was responsible for a 1,000+ user base. Led several large divestitures and acquisitions - ensuring all IT systems were fully migrated and integrated. Managed the infrastructure team that was responsible for a 1,000+ user base.","duration":"Jan 2003 Nov 2011 8 years 11 months","duration_short":"8 years 11 months","end_date":"Nov 2011","start_date":"Jan 2003","subtitle":"Advanstar Communications","title":"Manager of Technology Operations at Advanstar"}],"url":"https://www.linkedin.com/company/informamarketsfashion"},{"company":"The Pentagon Corporation","company_id":null,"location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Technical presales done right. I knew the whole vertical and sold the technical side well. Technical presales done right. I knew the whole vertical and sold the technical side well.","duration":"Jan 1999 Jan 2003 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2003","start_date":"Jan 1999","subtitle":"The Pentagon Corporation","title":"Senior Technology Consultant"}],"url":""},{"company":"Mega Solutions","company_id":null,"location":"Cleveland/Akron, Ohio Area","positions":[{"description":"I entered the technology field as a project leader for this Fortune 500 application development firm. Managing a team of system analysts, we designed technical and functional specifications and specialized in Unix and Oracle Database administration. I entered the technology field as a project leader for this Fortune 500 application development firm. Managing a team of system analysts, we designed technical and functional specifications and specialized in Unix and Oracle Database administration.","duration":"Oct 1994 Jan 1999 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jan 1999","start_date":"Oct 1994","subtitle":"Mega Solutions","title":"Project Leader"}],"url":""}]', '["Shawn Upchurch “Greg Madachik is an accomplished technologist who leads with purpose and excels at aligning operations with business needs. Greg is a masterful project manager, executor and technical mentor. Dedicated. Hard working. Intelligent. Problem Solver. Greg is the benchmark for how we should conduct ourselves and execute strategy.”","Jon Bailey “Greg Madachik consistently and professionally demonstrates a commitment to Advanstar. He leads a great team of Network Engineers and has managed countless roll outs and projects. Greg superbly handles multiple complex challenges with an ease. It is an honor to work with him.”"]']
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The agent's job is to provide financial consulting services. Today, the agent is reaching out to the user because they need assistance in forecasting and planning for their software company.
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Agent: ['Candice (Candy) Goll', 'I am an energetic go getter with high expectations. I have achieved a great amount in a short period of time through diligence, commitment, and persistence. My unconventional outlook in my professional life has set me apart from my peers.Objective- Make a substantial and positive impact on my company, colleagues, and especially customers.', 'Channel Manger & Consultant at SNAP Business Intelligence', 'SNAP Business Intelligence', '[{"company":"SNAP Business Intelligence","company_id":"snapbi","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jun 2019","subtitle":"SNAP Business Intelligence","title":"Channel Manager & Sr. Solution Consultant"}],"url":"https://www.linkedin.com/company/snapbi"},{"company":"Salesforce","company_id":"salesforce","location":"Bellevue, WA","positions":[{"description":"","duration":"Jun 2018 Jun 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2019","start_date":"Jun 2018","subtitle":"Salesforce","title":"Solutions Engineer"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Zipwhip","company_id":"zipwhip","location":"Greater Seattle Area","positions":[{"description":"","duration":"Oct 2017 Jun 2018 9 months","duration_short":"9 months","end_date":"Jun 2018","start_date":"Oct 2017","subtitle":"Zipwhip","title":"Salesforce Administrator"}],"url":"https://www.linkedin.com/company/zipwhip"},{"company":"SNAP Business Intelligence","company_id":"snapbi","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2016 Oct 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2017","start_date":"May 2016","subtitle":"SNAP Business Intelligence","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/snapbi"},{"company":"HomeStreet Bank","company_id":"homestreet-bank","location":null,"positions":[{"description":"","duration":"Sep 2012 Apr 2016 3 years 8 months","duration_short":"3 years 8 months","end_date":"Apr 2016","start_date":"Sep 2012","subtitle":"HomeStreet Bank","title":"Certified Salesforce.com Administrator & Developer"},{"description":"Support, Project Management (CRM), MarketingProvide administrative support to the Commercial Real Estate Lending Director (EVP) and the Commercial Real Estate Business Manager (AVP).Project manager for implementation (2013) and enhancements (on going) of Salesforce.com for multiple departments within HomeStreet Bank.Manage Commercial Real Estate\'s marketing efforts (website, ads, business development).","duration":"Mar 2013 Apr 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2015","start_date":"Mar 2013","subtitle":"HomeStreet Bank","title":"Executive Assistant to the Commercial Real Estate Lending Director, EVP"},{"description":"Customer Focus, Analysis, Risk ManagementWork closely with Relationship Managers to support management of customer relationships. Proactively manage transactions to ensure expectations of customers are met. Ensure customers receive the highest level of service.Support Relationship Managers in the preparation of investor packages and pre-flights.Gather, assemble, and analyze information such as property profiles, demographics, traffic counts, maps, and photos.Input property operating statements and identify/discuss implications with Relationship Managers.Responsible for performing financial analysis, market analysis, and review of borrower\'s financial and credit documentation.Track market information and assemble quarterly and annual market reports.Manager Relationship Manager\'s CRM data and lead lists.Manage Commercial Real Estate Marketing efforts (website, ads, business development).","duration":"Sep 2012 Apr 2013 8 months","duration_short":"8 months","end_date":"Apr 2013","start_date":"Sep 2012","subtitle":"HomeStreet Bank","title":"Income Property Production Analyst"}],"url":"https://www.linkedin.com/company/homestreet-bank"},{"company":"BECU","company_id":"becu","location":"","positions":[{"description":"Customer Focus, Sales FocusOpened and maintained memberships. Provided preliminary underwriting of loans (auto, home, credit cards, personal) as well as credit counseling.Maintained a high cross sales ratio.Highly involved in BECU\'s business development planning and attending BD events. Customer Focus, Sales FocusOpened and maintained memberships. Provided preliminary underwriting of loans (auto, home, credit cards, personal) as well as credit counseling.Maintained a high cross sales ratio.Highly involved in BECU\'s business development planning and attending BD events.","duration":"Sep 2010 Sep 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2012","start_date":"Sep 2010","subtitle":"BECU","title":"Member Consultant"}],"url":"https://www.linkedin.com/company/becu"},{"company":"Chase","company_id":"chase","location":"","positions":[{"description":"Customer Service Focus, Sales FocusManaged all branch customer account service and maintenance.Managed branch audit compliance and quality control. Customer Service Focus, Sales FocusManaged all branch customer account service and maintenance.Managed branch audit compliance and quality control.","duration":"Feb 2009 Oct 2010 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2010","start_date":"Feb 2009","subtitle":"Chase","title":"Sales & Service Associate"}],"url":"https://www.linkedin.com/company/chase"}]', '["Erin Hill (she/her) “Candy brings a consultative and best practice led approach to everything that she does. She pushes individuals, teams, and companies to think and plan for scale. This is only one of her many strengths. I\'ve had the distinct pleasure of being able to work directly with Candy and in that time I\'ve seen how she shines in thinking through complex problems and how diligent she is in executing processes. I\'m very proud of her and her accomplishments and cannot wait to see her continue to thrive in each new step she takes. ”","Peter Dykstra “I know few people with Candy\'s technical expertise, diligent work ethic and high personal standards - she knows how to get stuff done, and she\'s also just fun to be around. Her work with my team made a huge impact, improving daily process and saving tons of time for everyone involved. Candy will be the first person I look for in the future to help scale operations when the opportunity arises.”"]']
User: ['Mark Neumann', 'Finance professional with 15+ years’ experience providing leadership and serving as a key adviser to C-level Executives. Forecasting, planning, analysis, strategy, modeling, operations, process improvement, and IT systems expertise. Industry experience: Software, IT Services, Management Consulting, Digital Media, Manufacturing, Retail, Oil & Gas, Seismic, Chemicals.', 'Finance Director', 'Independent Contractor', '[{"company":"Independent Contractor","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2016","subtitle":"Independent Contractor","title":"Finance Director (Consultant)"}],"url":""},{"company":"Accordion Partners","company_id":"accordion-partners","location":"","positions":[{"description":"• Provide financial leadership for clients in Private Equity, primarily in reporting, budgeting, and forecasting.• Interim VP of Finance for the fastest growing business unit of a multi-billion dollar pharmaceutical company.• Led budgeting, rolling forecasts, long-range strategic planning, financial performance reviews, development of reporting packages, and monthly global financial close. Managed 4 regional controller groups with staff of 15+. Led process improvement efforts linking Salesforce.com with operations and financial planning.","duration":"Jun 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2016","subtitle":"Accordion Partners","title":"Director, Strategic Finance"}],"url":"https://www.linkedin.com/company/accordion-partners"},{"company":"Fairfield Geotechnologies","company_id":"fairfield-geotechnologies","location":"Houston, Texas Area","positions":[{"description":"• Led global business planning, forecasting, and analysis for a technology leader in the seismic industry.• Implemented 24-month rolling forecast models for P&L, Balance Sheet, and Cash Flow. Developed 5-year strategic plan models. Conducted investment analysis for major projects. Provided commercial deal support.• Worked with CEO, CFO and Division VPs to coordinate business objectives, develop accurate forecasts, and ensure that planning timelines and milestones were met.• Developed KPIs, dashboards, and scorecards to manage performance against commitment, identify risks and opportunities, and inform executive decisions to ensure that the company reaches planned objectives.• Implemented Integrated Business Planning to link Financial Planning with Operations Planning and Strategy.• Led Sales Pipeline / Funnel Opportunity reviews, developed custom reports in Salesforce.com.• Provided analysis of sales, margins, operating expenses, Capex, workforce, and other resource planning.• Responsible for reviewing consolidated financials. Provided MD&A commentary and analysis.• Prepared monthly and quarterly financial review presentations for Sr. Executives and Board of Directors.","duration":"2011 2016 5 years","duration_short":"5 years","end_date":"2016","start_date":"2011","subtitle":"Fairfield Geotechnologies","title":"Director of Financial Planning & Analysis"}],"url":"https://www.linkedin.com/company/fairfield-geotechnologies"},{"company":"Emerson","company_id":"emerson","location":"Houston, Texas Area","positions":[{"description":"• Led forecasting, planning, and analysis for sales and operations. Led President’s initiative to link strategic planning with financial and operational targets. Designed tools and processes to cross department boundaries and bridge information silos to enable decision making and drive the business forward. • Led monthly S&OP (Sales and Operations Planning) business review meetings with President, CFO, VPs, and 30+ senior managers in sales, operations, and finance. • Built 5-year strategic planning model. Developed dashboards and performance reporting. Prepared analysis of key drivers and trends. Made recommendations to executive management.• Subject matter expert for Oracle CRM implementation.","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Emerson","title":"Manager of Sales & Operations Planning"}],"url":"https://www.linkedin.com/company/emerson"},{"company":"Paradigm","company_id":"paradigm_2","location":"Houston, Texas Area","positions":[{"description":"* Led corporate financial planning and analysis. Developed budgets, forecasts, and analysis. Coordinated efforts of vice-presidents, controllers, and business unit leaders in 40+ countries.* Developed complex financial model for a 5 year forecast for P&L, balance sheet, and cash flow.* Created dashboards and KPI scorecards to monitor progress toward goals and drive management decision making.* Led implementation of Adaptive Planning budgeting and forecasting software.","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Paradigm","title":"Manager of Financial Planning & Analysis"}],"url":"https://www.linkedin.com/company/paradigm_2"},{"company":"Kraton Polymers","company_id":"kraton-polymers","location":"Houston, Texas Area","positions":[{"description":"* Led forecasting, reporting, and analysis. Responsible for capital budgeting and planning.* Developed management reporting packages for senior management and board of directors.* Led benchmarking study of company performance compared to competitors.* Developed 10 year strategic planning model.","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Kraton Polymers","title":"Sr. Financial Analyst"}],"url":"https://www.linkedin.com/company/kraton-polymers"},{"company":"Range Online Media","company_id":"range-online-media","location":"Dallas/Fort Worth Area","positions":[{"description":"* Led budgeting, forecasting, planning, reporting, and analysis.* Worked with client teams to develop presentations and proposals for key clients.* Led development of business requirements and testing for on-line business intelligence system.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Range Online Media","title":"Manager of Financial Planning & Analysis"}],"url":"https://www.linkedin.com/company/range-online-media"},{"company":"KPMG US","company_id":"kpmg-us","location":"Dallas/Fort Worth Area","positions":[{"description":"• Led budgeting, forecasting, reporting, and analysis for $350 million division. • Developed sales reporting, headcount reporting, and utilization metrics for 2,000+ consulting projects.• Created reporting dashboard of key business indicators to drive management decision making.• Produced monthly operations review packages with recommendations to senior management.• Developed forecasting models to analyze NPV / ROI / DCF for $100M+ IT managed services proposals. • Managed analyst team tracking accounts receivable, A/R aging, DSO, billings, and collections.• Evaluated client accounting processes for G/L, A/P, A/R, fixed assets, budgeting, and inventory. Recommended best practices. Developed requirements for ERP software selections.","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"KPMG US","title":"Sr. Analyst"}],"url":"https://www.linkedin.com/company/kpmg-us"},{"company":"BearingPoint","company_id":"bearingpoint","location":"Dallas/Fort Worth Area","positions":[{"description":"KPMG Consulting becomes Bearingpoint","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"BearingPoint","title":"Sr. Analyst"}],"url":"https://www.linkedin.com/company/bearingpoint"},{"company":"Kimberly-Clark","company_id":"kimberly-clark","location":"Dallas/Fort Worth Area","positions":[{"description":"• Led cost accounting, gross margin analysis, budgeting, and forecasting for Wound Care, Orthopedic Products, and Surgical Products. • Managed all month-end close duties for inventory, cost of sales, and variance analysis. Reduced month-end close time from 2 weeks to 2 days while streamlining staffing needs by 75%. • Led monthly operations reviews with senior management, plant managers, and key team leaders.• Implemented Activity-Based Costing. Managed standard cost system with 10,000+ BOMS. • Managed integration of cost accounting and inventory systems. • Worked with Marketing and R&D teams to develop cost-benefit analysis for new products, process changes, and capital investment proposals.","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"Kimberly-Clark","title":"Cost Accountant and Operations Analyst"}],"url":"https://www.linkedin.com/company/kimberly-clark"}]', '["“I came to Paradigm to create valuation and forecasting models for the corporate finance team and Mark oversaw my work. Mark demonstrated excellent managerial skills and possessed the strategic insight concerning his role and the organization to incorporate key elements into the financial model that addressed the strategic and organizational challenges specific to Paradigm. I was also impressed with Mark\'s ability to streamline and compile large amounts of data into a form useful for forecasting and planning purposes.”","“““If you are looking for a result driven person that will not falter from delivering quality work, Mark Neuman is the that person. Mark is the consumate professional and highly skilled and knowledgable in the areas of budgeting, systems and process & proceedures. When I needed someone to go to for perspective, I could trust that Mark would be straight forward and provide me with the information I would need. Diligent and sharp, sincere and a true team player, he never hesitated to offer assistance or his knowledge. Mark was truly a great colleague to work with”"]']
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The agent's job is to manage a regional real estate office, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the Metro West area.
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Agent: ['June Stokes', 'June is a true leader and is recognized as such in her industry. Having grown up in a "real estate household," it was a natural and easy road to an extremely successful career. She has worn the hat of a salesperson, an associate broker, a broker/owner, and at present is a Regional Manager at Howard Hanna| Rand Realty. Among the many achievements in her career, she is the recipient of the prestigious Council of Real Estate Brokerage Managers Manager of the Year Award. June recognizes the individual and unique talents of each salesperson she manages. Her focus and committment is to the success of each and every individual she leads. • Over twenty years of Real Estate experience. • Broker/Owner and management since 1991. • Licensed in New York and New Jersey. • Served as President of the Greater Hudson Valley Multiple Listing Service, 2003-2005. • Accredited Buyer Representative Manager. • June managed and built the outstanding sales force of Howard Hanna, Rand Realty\'s largest and most successful office from 1997 to 2013 before taking the position as Regional Manager. • Don\'t settle for less! Place your career in the best hands in the business. • For more information about a stellar career with Howard Hanna | Rand Realty, call June Stokes today. You deserve to be all that you want to be! SERVING ALL OF ROCKLAND COUNTY.', 'Regional Manager, Howard Hanna | Rand Realty', 'Howard Hanna | Rand Realty', '[{"company":"Howard Hanna | Rand Realty","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1997 - Present 24 years 5 months","duration_short":"24 years 5 months","end_date":"Present","start_date":"Jun 1997","subtitle":"Howard Hanna | Rand Realty","title":"Regional Manager"}],"url":""},{"company":"Weichert Realtors","company_id":"weichert-realtors","location":"","positions":[{"description":"","duration":"May 1995 Jun 1997 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 1997","start_date":"May 1995","subtitle":"Weichert Realtors","title":"Manager"}],"url":"https://www.linkedin.com/company/weichert-realtors"},{"company":"Realty Stars Better Homes & Gardens","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1991 May 1995 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 1995","start_date":"Aug 1991","subtitle":"Realty Stars Better Homes & Gardens","title":"Broker Owner"}],"url":""}]', '["Michelle Zweig MBA “June is always available to problem solve with great ideas and much humor.Both of which is greatly appreciated.”","Joseph Rand “June is one of the best real estate managers in the country, extraordinarily capable of helping real estate agents make the most out of their careers. She runs one of the largest real estate offices on the east coast, and manages one of the most productive real estate agent groups in the country. She is extremely knowledgeable about the business, and is an outstanding coach and problem-solver. I recommend her very highly to agents considering a change of association.”"]']
User: ['Michael Quinn', 'Over 30 years of experience as a Real Estate Broker, Consultant, and Developer. I have represented buyers, sellers, landlords, tenants and investors in pursuit of their goals. Specializing in Newton and the Metro West area.', 'Owner, Realty Associates', 'Realty Associates', '[{"company":"Realty Associates","company_id":null,"location":"Framingham","positions":[{"description":"","duration":"Jan 2006 - Present 15 years 9 months","duration_short":"15 years 9 months","end_date":"Present","start_date":"Jan 2006","subtitle":"Realty Associates","title":"Owner/broker"}],"url":""},{"company":"Newton Historical","company_id":null,"location":"","positions":[{"description":"","duration":"2015 2015 less than a year","duration_short":"less than a year","end_date":"2015","start_date":"2015","subtitle":"Newton Historical","title":"member"}],"url":""},{"company":"Remax Realty Associates","company_id":"remax-realty-associates","location":"Framingham,Ashland,Sudbury","positions":[{"description":"","duration":"Jan 1991 2006 15 years","duration_short":"15 years","end_date":"2006","start_date":"Jan 1991","subtitle":"Remax Realty Associates","title":"Owner/broker"}],"url":"https://www.linkedin.com/company/remax-realty-associates"}]', '["Carol Joyce Hagins “I highly recommend Michael J. Quinn. No, I did not hire him, but he was the realtor for the seller (of the most recent home I purchased) and ended up being much more loyal and professional than the RE buyers\' agent I was working with. Michael goes above and beyond the rest, believe me,he was so compassionate to my recent status as a widow. He helped in any way he could. 5 months later, he still recommends/refers painters,electricians,lawn help, everything I might need in improving my new home. One walks away feeling Michael is a friend. It\'s good to know Michael and his expert knowledge are just a phonecall away. Thank you Michael.”","Wayne H. B. “Michael is a true gentleman and the consummate Real Estate professional in an industry filled with \\"pretenders\\". He knows his business and exactly what to do to get results. and he delivers what he promises. I couldn\'t recommend anyone more highly.”"]']
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The agent's job is to provide instructional support, and today the agent is reaching out to the user because they need assistance with implementing inclusive practices for students with disabilities.
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Agent: ['Kayleen Marble, Ed.D', 'Experienced Head of School with a demonstrated history of working in the e-learning industry. Skilled in new school launch & growth, career & technical education, change management, virtual education, strategic planning, education technology, instructional design, mentoring, and leadership. Strong education professional with a Doctor of Education - EdD focused in Teacher leader in digital transformation from Capella. Two Master’s degrees in Educational Leadership and Adult Education & Distance Learning. 27 years experience in Education as a teacher, principal, and head of school.', 'School Administrator', 'Academy with Community Partners', '[{"company":"Academy with Community Partners","company_id":"academy-with-community-partners","location":"Mesa, Arizona, United States","positions":[{"description":"","duration":"Sep 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Academy with Community Partners","title":"Head Of School"}],"url":"https://www.linkedin.com/company/academy-with-community-partners"},{"company":"K12","company_id":"k12","location":"","positions":[{"description":"","duration":"Oct 2006 Sep 2021 15 years","duration_short":"15 years","end_date":"Sep 2021","start_date":"Oct 2006","subtitle":"K12","title":"Head Of School/Principal"}],"url":"https://www.linkedin.com/company/k12"}]', '["Catherine Chapman “Kayleen is awesome with people! It doesn\'t matter if the person is an employee or a customer. Her communication skills are in point. As the Head of School for Alabama Virtual Academy, she always had a way of influencing an employee to strive for more. If a mistake was made, she knew how to discuss it without breaking a person down and you would leave the conversation feeling like you were valued, and not only could see room for improvement, but have the desire to achieve more. Kayleen is a builder. I\'ve watched her open 2 schools for K12/Stride. She was able to take the lead and build growing schools. Each year, he student base increased exponentially. If you are looking for an honest, hardworking, and motivated individual, look no further. You have found that in Kayleen Marble. She will not disappoint, and will only improve upon whatever the position you have for her. ”","Gina-Marie Little “Dr. Marble and I worked collaboratively throughout my tenure at Stride. She supported my team at our initial school launch. She continued to consult. Her patient and unwavering support with the curriculum was second to none. My next experience with Dr. Marble was working in collaboration to support students with disabilities. Dr. Marble demonstrated out-of-the-box thinking in inclusive practices for all students. Her school culture was positive and a great model for other school leaders!”"]']
User: ['Melissa Brown, M.Ed.', 'Experienced Instructional Assistant with a demonstrated history of working in the education management industry. Skilled in Sales, Management, Teamwork, Leadership, and Adobe Acrobat. Strong education professional with a Master of Education - MEd focused in Elementary Education and Teaching from Catherine Leahy Brine .', 'Building Substitute Teacher at Hamilton Primary School', 'Hamilton Primary School', '[{"company":"Hamilton Primary School","company_id":"hamilton-primary-school","industry":"Education Management","location":"Weymouth, Massachusetts, United States","positions":[{"description":"","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Hamilton Primary School","title":"Building Substitute Teacher"}],"url":"https://www.linkedin.com/company/hamilton-primary-school"},{"company":"Alden Elementary School","company_id":"alden-elementary-school","location":"Duxbury","positions":[{"description":"","duration":"Aug 2019 Aug 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2021","start_date":"Aug 2019","subtitle":"Alden Elementary School","title":"Instructional Assistant"}],"url":"https://www.linkedin.com/company/alden-elementary-school"},{"company":"Duxbury High School","company_id":null,"location":"Duxbury, MA","positions":[{"description":"","duration":"Mar 2018 Jul 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2019","start_date":"Mar 2018","subtitle":"Duxbury High School","title":"Instructional Assistant"}],"url":""},{"company":"WH Cornerstone Investments","company_id":"wh-cornerstone-investments","location":"","positions":[{"description":"","duration":"Jun 2014 Dec 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2017","start_date":"Jun 2014","subtitle":"WH Cornerstone Investments","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/wh-cornerstone-investments"},{"company":"Vinik Asset Management, LLP","company_id":"vinik-asset-management-llp","location":"Greater Boston Area","positions":[{"description":"I supported 6 analysts I supported 6 analysts","duration":"Dec 2006 Feb 2013 6 years 3 months","duration_short":"6 years 3 months","end_date":"Feb 2013","start_date":"Dec 2006","subtitle":"Vinik Asset Management, LLP","title":"Admin Assistant"}],"url":"https://www.linkedin.com/company/vinik-asset-management-llp"},{"company":"Merrill Lynch","company_id":"merrilllynch","location":"Greater Boston Area","positions":[{"description":"I supported the research sales team I supported the research sales team","duration":"Aug 1998 Dec 2006 8 years 5 months","duration_short":"8 years 5 months","end_date":"Dec 2006","start_date":"Aug 1998","subtitle":"Merrill Lynch","title":"Sales Assistant"}],"url":"https://www.linkedin.com/company/merrilllynch"},{"company":"DeWolfe Relocation","company_id":null,"location":"Lexington, MA","positions":[{"description":"","duration":"May 1996 Aug 1998 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 1998","start_date":"May 1996","subtitle":"DeWolfe Relocation","title":"Receptionist"}],"url":""},{"company":"Atlantic Plywood Corporation","company_id":"atlantic-plywood-corporation","location":"","positions":[{"description":"","duration":"1992 1993 1 year","duration_short":"1 year","end_date":"1993","start_date":"1992","subtitle":"Atlantic Plywood Corporation","title":"File clerk"}],"url":"https://www.linkedin.com/company/atlantic-plywood-corporation"}]', '["Gary Cohen “Melissa was an outstanding member of our team. She figures out new assignments/tasks quickly, gets things done efficiently, correctly and with a smile including all admin tasks and company research. I really enjoyed working with her!”","Ted Bernardo “I have worked with numerous administrative assistants at several financial services institutions, large and small, and I have found Melissa to be among the very best. She was always punctual, usually arriving early, well prior to 7am. She is cheerful and easy to work with, and highly professional. Yes she anticipates needs and always had her work done ahead of time, balanced her work load between several different analysts, and was highly efficient. But it was her friendly demeanor, and her cheerful smile, that was the biggest value add throughout the day. Sounds overly sweet, but it\'s the truth. It\'s one thing to have a smart, hard working admin on your side, but it\'s another to have one whom you also very much enjoy working with. That\'s a rare commodity indeed, and yet that describes Melissa Brown perfectly.”"]']
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The agent's job is to work as a Payment Processing Consultant, and today, the agent is reaching out to the user because they need assistance with integrating ERP systems for their business.
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Agent: ['Emily Welling, CPP', 'ETA CPP certified with over 7 years of client facing B2B sales experience and comprehensive understanding of payment processing ecosystem. Gifted at identifying strategic partnership opportunities, nurturing client relationships, and managing key accounts. Well-versed in card not present transactions, Level 2 Level 3 Interchange, and ERP integrations. I\'ve increased revenue with my ability to create key partnerships and maintain mutually beneficial relationships with advertising networks, fulfillment companies, associations, and third party software vendors. Recognized as a “million dollar club” winner, one out of two given this award. Awarded 5th place in Tom Hopkin\'s International Sales Academy. Over 7 years of client-facing experience working in the electronic transactions & financing industry, giving me a comprehensive understanding of the field. I create new relationships and utilize the contacts and resources I have to build win-win relationships. I have been told I am the best at thinking outside of the box and people love working with me because I “get things done.” Born and raised in the South, my specialty is mixing my love for people with my drive for success: I’ve transformed conversations about football and home cooked meals to long lasting mutually beneficial relationships. Networking, creativity, and hard work, along with Italian food, economics, and traveling can all be used to describe my affinity for life and who I am. "You can have everything in life you want, if you will just help enough other people get what they want" Zig Ziglar Emily Welling [email protected] 864-399-5849', 'Payment Processing Consultant l Ecommerce Transactions l ERP Integrations l Interchange Expert', 'The Welling Group', '[{"company":"The Welling Group","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jun 2020","subtitle":"The Welling Group","title":"Owner/Founder"}],"url":""},{"company":"Group ISO Merchant Services","company_id":"group-iso","location":"Irvine, CA","positions":[{"description":"Voted best ISO of 2017 by PPS, Group ISO specializes in integrated and secure payment processing and is a registered FSP with Merrick Bank. Group ISO’s solutions are PCI Compliant and fully integrated with major ERP/route management/accounting systems and all major online shopping carts. • B2B Client Facing Financial Services based sales, Merchant Services/Credit Card Processing/ERP Payment Integration Software• Conduct Software Product Demos • Build and manage portfolio processing over $3 million a month across 133 merchants• Successfully interact with clients and partners to generate repeat and referral business, resulting in over $1 million in revenue for company• Communicate and advocate client needs to cross-functional teams, improving customer retention by 10%• Primarily sell Cloud-based Virtual Terminals, E-Commerce / Shopping Cart compatible systems, and SAAS • Analyze Processing Statements (Line–Itemized Rates/Pricing) and Present Analysis • Generate Partnerships and communicate with Accounting Software Resellers, ISO\'s, Third Party Software Companies, Chargeback Management Companies, and Direct Marketers • Sales: Open – Close, responsible for pricing the merchant as well as maintaining the account • Attend and exhibit at trade shows and industry conferences across the United States (Money 2020, Transact, Affiliate Summit, Adsum, MWAA)• Use of Pipeline CRM, Word, Excel, Slack, Outlook, and VIMAS","duration":"Jun 2013 Jun 2020 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 2020","start_date":"Jun 2013","subtitle":"Group ISO Merchant Services","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/group-iso"},{"company":"Cornerstone Funding Irvine, California","company_id":null,"location":"National Sales","positions":[{"description":"In business since 2002, Cornerstone Funding has provided over $250 million to thousands of small and medium sized businesses of every type across the United States. Cornerstone Funding is one of the largest sources of working capital in the United States.• Inside Sales: Merchant Cash Advances - Working Capital • Perform at least 100 Outbound Calls per day to Business Owners and Franchisees • Field in Applications, Qualify Prospects, Present Proposals and heavily negotiate loan amounts and terms • Funded over $2.5 million dollars to small businesses • Use of ACT CRM","duration":"Jul 2011 Jun 2013 2 years","duration_short":"2 years","end_date":"Jun 2013","start_date":"Jul 2011","subtitle":"Cornerstone Funding Irvine, California","title":"Sales Leader"}],"url":""},{"company":"Medicaid Health Plans of South Carolina","company_id":null,"location":"Columbia, South Carolina","positions":[{"description":"A non profit association of managed care organizations. A non profit association of managed care organizations.","duration":"Sep 2010 Feb 2011 6 months","duration_short":"6 months","end_date":"Feb 2011","start_date":"Sep 2010","subtitle":"Medicaid Health Plans of South Carolina","title":"Research Assistant"}],"url":""},{"company":"Interface Properties Columbia, SC -","company_id":null,"location":"Columbia, South Carolina Area","positions":[{"description":"As an Administrative Assistant - conducted property searches, coordinated and attended deal negotiations with future tenants, and made field visits. Worked closely with tenants across the southern region to ensure rental receipts. As an Administrative Assistant - conducted property searches, coordinated and attended deal negotiations with future tenants, and made field visits. Worked closely with tenants across the southern region to ensure rental receipts.","duration":"Apr 2007 Aug 2009 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2009","start_date":"Apr 2007","subtitle":"Interface Properties Columbia, SC -","title":"Administrative Assistant"}],"url":""}]', '["Samuel Brown “Emily comes HIGHLY recommended from me. She has not only been a processing expert for my business but also a good friend. Thanks for being a genuinely good partner for my business. ”","Jack Skinner “Emily Welling is one of the hardest working people I know. She\'s great working on her own, or with a team, and is a pleasure to be around. She\'s a critical thinker, but always with a positive spin. Any project, team, or job is lucky to have her.”"]']
User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']
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The agent's job is to provide instructional and informational illustrations, and today, the agent is reaching out to the user because they need one-of-a-kind illustrations to enhance their client's promotional print material and set them apart from their competitors.
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Agent: ['Clint Ford', 'I specialize in creating instructional and informational Illustrations. Along with providing instructions on use, operation, and installation, these illustrations visually explain complicated features and benefits and clearly show technical product details. From a simple product illustration for a website, to an entire parts catalog for a vehicle, my illustrations aim to eliminate words and confusion and maximize the consumers experience. My illustrations are used to communicate features and benefits in:Product instructions for hangtagsInstructional illustrations for websites and brochuresIllustrations for consumer product packagingHow-to illustrations for publishingEditorial illustrations for magazinesIllustrations for advertisementMy work is also used in Technical publications like:Sales workbooksAutomotive technical manualsMaintenance, repair and owners manualsDo-it-yourself booksParts catalogsQuick reference guidesAssembly and installation manuals Consumer repair instructionsFactory Installation InstructionsWhy work with me?I specialize in translating a complicated process into easy-to-understand illustrations and instructions. I have a unique, clean and modern vector illustration styleI take great pride in my craft and enjoy creating high end, eye catching illustrations that engage rather than frustrate the consumer.I believe that you should be able to look at an illustration and understand what is being communicated without having to spend time figuring it out.I have been creating Technical illustrations professionally for over 20 years.I believe in customer service. Your time is valuable. Not only will I provide you with world class illustrations on time and on budget, you can count on me to be responsive to your requests and communicate in a timely fashion.', 'Freelance Technical and Product Illustrator', 'Ford Illustration', '[{"company":"Ford Illustration","company_id":null,"location":"","positions":[{"description":"As a freelance illustrator I provide illustration services to a variety of clients in the outdoor, medical and automotive industry. I’ve also created editorial illustrations for many national magazines.Clients have included: Tempur/Sealy, Stearns and Foster, Popular Science, Outdoor Life, Popular Mechanics, Medline, Chaco, Patagonia, Boa Technology, Sierra Designs, Saatchi and Saatchi, Architect Magazine and Bloomberg Business. Testimonials:Amway - I worked on a variety of projects for Amway, mostly for their airline division, most were very time sensitive. Testimonial - ”Deb and I truly look forward to our next project with you... have no idea what that might be, but you are head of our list. All that you\'ve created for us is always \'SPOT-ON-PERFECT\' in EVERY way! Really enjoy working with you!! “ Paul Jackman | Senior Art Director | CREATIVESOLUTIONS Amway CorporationDraplin Design Co DDC3493: There\'s a couple types of dudes I don\'t mess with: Cowboys, Yard Bulls and Technical Illustrators. Go: fordillustration.comRecoil Winders“Clint Ford blew our minds on how easy he was to work with on our project. We needed instructional illustrations to use on our packaging and Clint not only understood quickly what we needed, he delivered just as quickly and with style! Clint was very responsive, open to feedback (the little we had) and the quality of his work is incredibly strong and unique. His illustration style elevated our brand as we went from instructional photography to his highly stylized illustrations. We highly recommend Clint and will definitely be using him in the future.”","duration":"Jun 2012 - Present 9 years 6 months","duration_short":"9 years 6 months","end_date":"Present","start_date":"Jun 2012","subtitle":"Ford Illustration","title":"Freelance Technical Illustrator"}],"url":""},{"company":"Boa Technology","company_id":"boa-technology","location":"Denver","positions":[{"description":"Responsibilities: -Create factory manufacturing instructions to explain the installation of Boa parts into brand partners products.-Create illustrations to instruct customers and brands on use, care and the technical aspect of the Boa system.-Work with brand partners to create high quality product illustrations for trade shows and advertisements.-Manage photographic library and work with photographers to develop assets for Boa Marketing.-Create instructional videos to explain assembly and disassembly process.-Create illustrations for Sales and Management presentations to brand partners.-Assist with graphic design related projects for the Marketing department.-Worked with such brands as, Specialized, Treksta, K2, Scarpa, Viking and DeRoyal.","duration":"Jan 2009 May 2012 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2012","start_date":"Jan 2009","subtitle":"Boa Technology","title":"Graphic Illustrator"}],"url":"https://www.linkedin.com/company/boa-technology"},{"company":"Tweddle Group","company_id":"tweddle-group","location":"","positions":[{"description":"Responsibilities: - Created and managed all of the Parts Catalog illustrations for Nissan North America.- Worked directly with the customers and managed all aspects of the project while maintaining a very high degree of accuracy, quality and customer satisfaction. - Served as the illustration subject matter expert to consult and develop standards for new projects. - Created illustrations for dealer parts catalogs, service manuals, owners manuals and product and installation instructions.","duration":"Aug 2002 Jan 2009 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jan 2009","start_date":"Aug 2002","subtitle":"Tweddle Group","title":"Parts Catalog Illustration Manager"}],"url":"https://www.linkedin.com/company/tweddle-group"},{"company":"Maruboshi North Amerca","company_id":null,"location":"","positions":[{"description":"I worked with customers at Nissan Research and Development to create, maintain and manage the Parts Catalog publications for North American built vehicles.Illustration work ranging from web design, service manual illustrations, owners manual illustrations, graphic design, brochures and web site development.Assisted with setup of network systems using ISDN and T1 lines for off site operations.Involved with the development of internal system network, including setup and troubleshooting of PC’s.","duration":"1996 2002 6 years","duration_short":"6 years","end_date":"2002","start_date":"1996","subtitle":"Maruboshi North Amerca","title":"Illustration Team Leader"}],"url":""},{"company":"Type Plus Inc.","company_id":null,"location":"","positions":[{"description":"I created illustrations for GM services manuals using Auto-Trol. I created illustrations for GM services manuals using Auto-Trol.","duration":"May 1995 Aug 1996 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 1996","start_date":"May 1995","subtitle":"Type Plus Inc.","title":"Illustrator"}],"url":""}]', '["LinkedIn User “I have worked with Clint on multiple high end projects. In addition to being a talented illustrator and designer, Clint is professional and reliable. He asks the right questions when presented with limited information and is able to bring new ideas to the table and meet the needs of the client. I would highly recommend Clint Ford.”","LinkedIn User “I can recommend Clint Ford as a person with great proficiency and deep knowledge of modern solutions. Clint was an energetic Parts Catalog Illustration Manager with a very high degree of accuracy and quality. Insightful co-worker with a great skill to analyze and summarize ideas. With Clint, every problem had a solution.”"]']
User: ['Steve Riecks', 'I am an award winning graphic artist, illustrator and fine artist with over 35 years of experience specializing in corporate identity and promotional print material. I specialize in visual strategy, logos, branding and promotional print material to promote my client’s vision, mission, and values, which leads to business growth and brand success. My clients range from small non-profit to large Fortune 500 companies. I know the importance of delivering projects on time and meeting client deadlines. I work with my clients every step of the way, and use my vast experience and creativity to ensure that the final product is effective and powerful. As an additional service to my clients, I can provide one-of-a-kind illustrations to set them apart from their competitors. I have expertise in using the Adobe Creative Suite programs InDesign, Illustrator and Photoshop.', 'Owner at Steve Riecks LLC', 'Steve Riecks', '[{"company":"Steve Riecks","company_id":null,"location":"","positions":[{"description":"Graphic Design, Illustration, Fine Art Graphic Design, Illustration, Fine Art","duration":"1986 - Present 36 years","duration_short":"36 years","end_date":"Present","start_date":"1986","subtitle":"Steve Riecks","title":"Owner"}],"url":""}]', '["Stephen Doherty “I have worked with Steve on several occasions and have found his graphics and design work to be superlative, creative, and highly effective. Unlike many \\"cut and paste\\" design professionals of today--Steve takes great pride in inventing and creating with realism and originality. I highly recommend Steve\'s work and would be glad to provide further information upon request.”","Barbara Munson “I have worked with Steve on a variety of book projects for more than 15 years and refer all my editing clients who are publishing books to him. Steve excels at book cover and layout design, and has designed two of my own book covers, but that is only one small part of his repertoire. Logos, newsletter design, brochures, signage, and illustrations for corporate, small business and personal clients all have Steve’s hallmark: creativity combined with professional look.”"]']
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The agent's job is to offer homeowners a one-of-a-kind mortgage experience, and today the agent is reaching out to the user because they need to provide personalized mortgage consultation and information tailored to the user's specific objectives.
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Agent: ['Rebecca Richardson, AMP', 'My passion is empowering clients to successfully manage their mortgage and maximize the advantages of home ownership.Staying focused on clients’ needs, I provide consultation and information on the appropriate mortgage strategy to meet your goals. The mortgage process is simplified by my accessibility and accountability as well as clear and consistent communication.Over a decade of mortgage experience provides the knowledge clients expect when navigating today’s lending environment. As evidenced by repeated recognition as a top mortgage professional, my clients receive prompt and personalized service.I am able to offer a wide variety of loan programs to meet your specific objectives. It would be a pleasure to fulfill your mortgage needs.NMLS# 2948 | 91445www.nmlsconsumeraccess.org', 'Offering homeowners a one-of-a-kind mortgage experience ▪️ Fully customized for you & your goals ▪️Specializing in separation/divorce needs', 'Wyndham Capital Mortgage', '[{"company":"Wyndham Capital Mortgage","company_id":"wyndham-capital-mortgage","industry":"Financial Services","location":"Charlotte, North Carolina Area","positions":[{"description":"I specialize in residential mortgage lending with a concentration on prompt personal service. My clients experience the freedom and security of working with an exceptional mortgage consultant that helps them assess their needs and successfully choose the best mortgage strategy. I help my clients: • Minimize their monthly payments • Maximize their ability to grow equity • Evaluate the financial advantages of their mortgage My clients: • Experience the comfort of a solid financial consultation • Know they are financing their home with the best strategy available • Purchase or refinance a home with ease With my help clients save money which allows them to grow money. Tell me if I can be of service to you or someone you know.","duration":"Jun 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Wyndham Capital Mortgage","title":"Senior Mortgage Consultant"}],"url":"https://www.linkedin.com/company/wyndham-capital-mortgage"},{"company":"BrandMortgage","company_id":"capitalcityhomeloans","location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"Jun 2014 May 2019 5 years","duration_short":"5 years","end_date":"May 2019","start_date":"Jun 2014","subtitle":"BrandMortgage","title":"Mortgage Banker /Branch Manager, VP"}],"url":"https://www.linkedin.com/company/capitalcityhomeloans"},{"company":"Cunningham & Company Mortgage Bankers","company_id":"cunningham-&-company","location":"charlotte, north carolina","positions":[{"description":"Cunningham & Company is a trade name for CMC Funding, Inc.","duration":"Aug 2006 May 2014 7 years 10 months","duration_short":"7 years 10 months","end_date":"May 2014","start_date":"Aug 2006","subtitle":"Cunningham & Company Mortgage Bankers","title":"Branch Manager/Mortgage Consultant"}],"url":"https://www.linkedin.com/company/cunningham-&-company"},{"company":"Anchor Mortgage","company_id":"anchor-mortgage","location":"Clarksville, Tennessee","positions":[{"description":"","duration":"Nov 2001 May 2005 3 years 7 months","duration_short":"3 years 7 months","end_date":"May 2005","start_date":"Nov 2001","subtitle":"Anchor Mortgage","title":"Loan Officer"}],"url":"https://www.linkedin.com/company/anchor-mortgage"},{"company":"American Express Financial Advisors","company_id":"american-express-financial-advisors","location":"Chapel Hill, North Carolina","positions":[{"description":"","duration":"Oct 1999 May 2001 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2001","start_date":"Oct 1999","subtitle":"American Express Financial Advisors","title":"Paraplanner"}],"url":"https://www.linkedin.com/company/american-express-financial-advisors"},{"company":"Pea Organizing Services","company_id":null,"location":"Charlotte, North Carolina","positions":[{"description":"","duration":"2001 2001 less than a year","duration_short":"less than a year","end_date":"2001","start_date":"2001","subtitle":"Pea Organizing Services","title":"Assistant"}],"url":""}]', '["“Rebecca has such a great combination of care and tenacity. I am so confident in her knowledge and advocacy. She has answered all of my questions promptly and never made me feel silly for asking.”","“Rebecca is a value add in any relationship! I\'ve worked with her in the coaching and personal development sector and I would have no trouble referring her to friends and family and clients. Her dedication to her clients in evident in all she does. Her care and expertise are also apparent to any who get the chance to work with her. Highly, highly recommend for all your lending needs - buying or refinancing.”"]']
User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']
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The agent's job is to lead worldwide marketing efforts for Databook, a real-time customer intelligence platform, and today the user is reaching out to the agent because they need assistance with lead generation and sales training for their innovative sales solutions company.
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Agent: ["Drew O'Brien", 'Experienced sales, operations and marketing professional with a diverse and valuable skill set. Practiced in both inbound and outbound disciplines with demonstrated abilities in sales, field operations, sales enablement, sales strategy, product strategy, product marketing, marketing communication, product management, channel marketing and business development - specializing in Big Data, AI and digital transformation.Specialties: Startups, Sales, Sales Operations, Field Operations, Sales Enablement, Product Marketing, Product Management, Project Management, Program Management, Outbound Marketing, Inbound Marketing, Product Requirements, Competitive Analysis, Graphic Design, PowerPoint Presentations, InDesign, Photoshop, Sales Tools, Storage, Network Attached Storage, Hadoop, Big Data, AI, Machine Learning, Analytics', 'Sales, Marketing & Operations Executive', 'Databook', '[{"company":"Databook","company_id":"databook-labs-inc.","industry":"Computer Software","location":"San Francisco Bay Area","positions":[{"description":"Databook is a real-time customer intelligence platform that accelerates revenue generation. It is based on a winning formula to drive a multi-billion dollar pipeline and sales engine – giving all GTM teams a deep understanding of the customer.In this role, I lead Databook\'s world-wide Marketing efforts including brand, solutions, product, communications, demand, partner, and web.","duration":"Sep 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Sep 2020","subtitle":"Databook","title":"Senior Director of Marketing"}],"url":"https://www.linkedin.com/company/databook-labs-inc."}]', '["“Based on many interactions with Drew in various settings, I can affirm his refreshing directness and rare ability to determine both the truth of a matter and the ideal goal to reach. He has natural critical thinking excellence but does not present it in a condescending manner. He has the original thinking and personal drive necessary to surpass expectations placed on him. His demeanor is humble; he is creative and humorous; and he brings a freshness to friendship and certainly working relationships worth pursuing and preserving.”","“Drew has a fantastic attitude, a great head on his shoulders, and a willingness to learn and adapt that is second to none. His creative approach to problem solving, be the problem an empirical issue or a visual design challenge, has always kept Drew\'s contribution to the Team well above expectations. I would hire Drew again if given the opportunity.”"]']
User: ['Dale T. Clark', 'I play a crucial role in closing new business deals through careful relationship development and negotiation, coordinating services for a wide range of industries and clients. I have a strong motivation for sales and am skilled using MS dynamics and Salesforce, my greatest asset is my ability to close new business and my excellent communication and interpersonal skills assist me with the process.', 'Founder at Nyxia Services', 'Nyxia Services', '[{"company":"Nyxia Services","company_id":null,"location":"Renton, Washington","positions":[{"description":"Providing innovative sales solutions, ranging from business development, lead generation, and sales training. Providing innovative sales solutions, ranging from business development, lead generation, and sales training.","duration":"Dec 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Dec 2014","subtitle":"Nyxia Services","title":"Founder"}],"url":""},{"company":"City Wide Maintenance","company_id":"city-wide-facility-solutions","location":"","positions":[{"description":"• Generates sales for a portfolio of accounts for the 3rd largest Full service Facilities management firm in the US. And consistently achieves targets and goals each month by utilizing a number of direct marketing tools. • Creating personalized marketing packages to meet the diverse needs of clients. • Identifies and recruits new clients,Vendors and contractors to continue expansion of business plan and provide quality service and skills to clients. • Generates sales for a portfolio of accounts for the 3rd largest Full service Facilities management firm in the US. And consistently achieves targets and goals each month by utilizing a number of direct marketing tools. • Creating personalized marketing packages to meet the diverse needs of clients. • Identifies and recruits new clients,Vendors and contractors to continue expansion of business plan and provide quality service and skills to clients.","duration":"2010 Jan 2019 9 years","duration_short":"9 years","end_date":"Jan 2019","start_date":"2010","subtitle":"City Wide Maintenance","title":"New Business Manager"}],"url":"https://www.linkedin.com/company/city-wide-facility-solutions"},{"company":"Golden years reverse mortgage inc","company_id":null,"location":"814 102nd Avenue Northeast Bellevue, WA 98004-5110","positions":[{"description":"","duration":"Oct 2008 Apr 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2010","start_date":"Oct 2008","subtitle":"Golden years reverse mortgage inc","title":"Assistant Marketing Director"}],"url":""},{"company":"DB Readers LLC","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"Jun 2007 Oct 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2008","start_date":"Jun 2007","subtitle":"DB Readers LLC","title":"Senior Account manager"}],"url":""}]', '["Bobby Westmoreland “Working with Dale on the Business Development side of things was truly amazing. From qualifying leads to closing them, his skill set as a sales professional is truly complete. During my time at City Wide, Dale, Was constantly being recognized nationally as the best Business Development Rep at the company. His ability to deliver would be an asset to any organization. ”","Shane C. Dunn “Telyne was amazingly helpful to our growing organization at the time we first hired him. I continued to work with him even after he had left the company, and was amazed at the level of creativity he brought to the table, a real critical thinker. He has many areas of expertise and I will continue to work with him as he always has new resources for me to check out and implement into our system. Keep Up the great work Telyne, you have an awesome career ahead of you! Shane”"]']
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The agent's job is to provide financial consulting services. Today, the agent is reaching out to the user because they need to offer guidance on resolving prior years' tax and finance issues and improving operational situations.
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Agent: ['Wei Ding,CPA', '* CPA, CFA, Master of Accounting * US GAAP and IFRS new accounting standard implementation * Financial operation improvement and automation', 'Sr. Accounting Manager at Bill.com', 'Bill.com', '[{"company":"Bill.com","company_id":"bill-com","industry":"Software Development","location":"","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Sep 2019","subtitle":"Bill.com","title":"Sr. Accouting Manager"}],"url":"https://www.linkedin.com/company/bill-com"},{"company":"Funding Circle US","company_id":"funding-circle-usa","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2017 Sep 2019 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2019","start_date":"Apr 2017","subtitle":"Funding Circle US","title":"Technical Accounting Manager"}],"url":"https://www.linkedin.com/company/funding-circle-usa"},{"company":"McGilloway, Ray, Brown & Kaufman","company_id":"mcgilloway-ray-brown-&-kaufman","location":"","positions":[{"description":"","duration":"Dec 2014 Apr 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Apr 2017","start_date":"Dec 2014","subtitle":"McGilloway, Ray, Brown & Kaufman","title":"Senior Auditor"}],"url":"https://www.linkedin.com/company/mcgilloway-ray-brown-&-kaufman"},{"company":"Joseph E Companik CPA PC","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2011 Dec 2014 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2014","start_date":"Nov 2011","subtitle":"Joseph E Companik CPA PC","title":"Senior Accountant"}],"url":""}]', '["Guy Barkwill “I had the pleasure of working with Wei at Funding Circle, and was consistently impressed by her. Her grasp of technical matters is excellent, as is her understanding of process improvement, creating a good controls environment etc. In addition to being an extremely competent accountant - Wei is also one of the most efficient people I have worked with. Her work product was consistently excellent, and her ability to get work done quickly and to a high standard was extremely good. I heavily relied on her expertise, and cannot recommend her highly enough.”","Imran Daniel “I have had the pleasure of working with Wei since she joined the US team in 2017. Her intellect shone from the early days and it was quickly evident that she would be a reliable and hard working colleague. Wei\'s strength is her analytical mindset which make her a truly competent accountant; she is always keen to take initiatives in drafting technical memos and prepare easy to follow workings for complex calculations. Wei is a great colleague who brings energy, commitment and strong technical skills to the team.”"]']
User: ['Mary Ibe', 'Resourceful and Business-Minded Controller with over ten years experience in accounting and finance. Highly organized, efficient professional capable of resolving prior years’ tax and finance issues, as well as improving operation situations. Passionate for initiating, developing, and implementing accounting and business processes, and building financial strength to support company growth and success. Trustworthy, responsive, practical team-player that works well with different departments and comfortable with presenting financial information and advice to management.', 'Accounting Operations Manager at EdTec', 'EdTec', '[{"company":"EdTec","company_id":null,"location":"Emeryville, CA","positions":[{"description":"","duration":"Oct 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Oct 2017","subtitle":"EdTec","title":"Accounting Operations Manager"}],"url":""},{"company":"Boston Private Wealth LLC","company_id":"boston-private","location":"San Francisco, CA","positions":[{"description":"","duration":"May 2016 Oct 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2017","start_date":"May 2016","subtitle":"Boston Private Wealth LLC","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/boston-private"},{"company":"Mission Hub LLC (MissionHUB)","company_id":"mission-hub-llc","location":null,"positions":[{"description":"MissionHUB is a global marketplace for social innovation. We inspire, connect, and grow social innovators to build sustainable businesses that drive long-term social and environmental change:\x95 1,500+ members of Impact Hub coworking & events campuses in San Francisco, Berkeley, Washington, D.C., and New York City\x95 13,000+ attendees of the annual SOCAP conference for impact investing & social entrepreneurship since 2008\x95 15,000+ attendees of events on Impact Hub campuses each year, with a focus on Financial Inclusion in New York City, Sustainable Cities in San Francisco, Sustainable Food/Ag in Berkeley, and Civic Innovation in Washington, D.C.\x95 NEW: SOCAP 365, year-round education programming on campuses with world-class speakers; and SOCAPtv, video platform for social innovation thought leadership, broadcasting globally\x95 Piloting in NYC: Impact Bazaar, a marketplace for social innovators to access resources to launch and grow social impact","duration":"Oct 2015 May 2016 8 months","duration_short":"8 months","end_date":"May 2016","start_date":"Oct 2015","subtitle":"Mission Hub LLC (MissionHUB)","title":"Finance Director"},{"description":"","duration":"Oct 2014 Oct 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2015","start_date":"Oct 2014","subtitle":"Mission Hub LLC (MissionHUB)","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/mission-hub-llc"},{"company":"Suzman Design Associates","company_id":"suzman-&-cole-design-associates","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Oct 2013 Oct 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2014","start_date":"Oct 2013","subtitle":"Suzman Design Associates","title":"Controller"}],"url":"https://www.linkedin.com/company/suzman-&-cole-design-associates"},{"company":"Mixt Greens","company_id":"mixt-greens","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2012 Oct 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2013","start_date":"Mar 2012","subtitle":"Mixt Greens","title":"Controller"}],"url":"https://www.linkedin.com/company/mixt-greens"},{"company":"BAM Software","company_id":"bam-software","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jun 2010 Feb 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2012","start_date":"Jun 2010","subtitle":"BAM Software","title":"Senior Accountant"}],"url":"https://www.linkedin.com/company/bam-software"},{"company":"Sherwood Design Engineers","company_id":"sherwood-design-engineers","location":"","positions":[{"description":"","duration":"Feb 2008 Jun 2010 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2010","start_date":"Feb 2008","subtitle":"Sherwood Design Engineers","title":"Senior Accountant"}],"url":"https://www.linkedin.com/company/sherwood-design-engineers"},{"company":"ADO","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2006 Feb 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2008","start_date":"Oct 2006","subtitle":"ADO","title":"Financial Analyst"}],"url":""},{"company":"Corporate Metrix","company_id":null,"location":"Irvine, CA","positions":[{"description":"","duration":"Feb 2006 Sep 2006 8 months","duration_short":"8 months","end_date":"Sep 2006","start_date":"Feb 2006","subtitle":"Corporate Metrix","title":"Financial Analyst"}],"url":""},{"company":"Keystone Pacific Property Management","company_id":"keystone-pacific-property-management","location":"Irvine, CA","positions":[{"description":"","duration":"Aug 2005 Feb 2006 7 months","duration_short":"7 months","end_date":"Feb 2006","start_date":"Aug 2005","subtitle":"Keystone Pacific Property Management","title":"Accounts Payable Associate"}],"url":"https://www.linkedin.com/company/keystone-pacific-property-management"},{"company":"American Heart Association","company_id":"american-heart-association","location":"Irvine, CA","positions":[{"description":"","duration":"May 2001 Jun 2004 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2004","start_date":"May 2001","subtitle":"American Heart Association","title":"Administrative Associate"}],"url":"https://www.linkedin.com/company/american-heart-association"}]', '["Conrad Smith “Worked with Mary at ADO. I was Director and CPA. She had total accounting responsibility of a complicated consolidated entity. She was excellent and timely. I was sorry to see her leave for more personal future and responsibility. She is missed! She will excel in any position. ”","Duanne Gilmore “Mary is a diligent and astute accountant with an aptitude and passion for her profession. While working with her demeanor was affable which contributed to the work atmosphere and gave us confidence in her work. She managed her time well between further study and meeting the demands of her job. She is a dedicated individual with a natural flare for her profession.”"]']
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The agent's job is to connect with experienced business development managers in the furniture industry, and today they are reaching out to the user because they need to discuss potential collaboration opportunities for their respective companies.
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Agent: ['Cara Petkosh', 'I am an experienced Contract Furniture sales woman focusing on commercial office, healthcare, education, and light industrial office spaces. My Interior Design degree and background help me to offer my clients the high level of understanding of their projects. From not only the importance of the space planning and functionality- but also a sense design and style. Together we create their project from concept through completion on time and on budget. Specialties: healthcare design, space planning, product knowledge', 'business development manager at Environments 4 Business', 'environments 4 business', '[{"company":"environments 4 business","company_id":"environments-4-business","industry":"Furniture and Home Furnishings Manufacturing","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"","duration":"Sep 2011 - Present 10 years 11 months","duration_short":"10 years 11 months","end_date":"Present","start_date":"Sep 2011","subtitle":"environments 4 business","title":"business development manager"}],"url":"https://www.linkedin.com/company/environments-4-business"},{"company":"Warren-Chaney Office Furniture","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2000 Jun 2011 11 years 4 months","duration_short":"11 years 4 months","end_date":"Jun 2011","start_date":"Mar 2000","subtitle":"Warren-Chaney Office Furniture","title":"Account Executive"}],"url":""},{"company":"1154 LILL STUDIO","company_id":"1154-lill-studio","location":"","positions":[{"description":"First sales representative hired in the Northeast Ohio area to grow the1154 Lill handbag brand through direct home and corporate office sales and marketing. First sales representative hired in the Northeast Ohio area to grow the1154 Lill handbag brand through direct home and corporate office sales and marketing.","duration":"Jul 2005 Jul 2010 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jul 2010","start_date":"Jul 2005","subtitle":"1154 LILL STUDIO","title":"Cleveland, OH Sales Representative"}],"url":"https://www.linkedin.com/company/1154-lill-studio"},{"company":"Accent Design, Inc.","company_id":null,"location":"","positions":[{"description":"Designer and Project Manager for Cleveland , Oh based Store Fixture company- primarily Jewelry stores. Responsible for space planning, finish selections, store fixture design, and landlord and client coordination of retail locations. Designer and Project Manager for Cleveland , Oh based Store Fixture company- primarily Jewelry stores. Responsible for space planning, finish selections, store fixture design, and landlord and client coordination of retail locations.","duration":"Oct 1998 Mar 2000 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2000","start_date":"Oct 1998","subtitle":"Accent Design, Inc.","title":"Designer"}],"url":""}]', '["Ken Guest “I am writing this recommendation because of my strong belief in Cara and her abilities. I have been working with and coaching Cara for almost 3 years now. Cara had extensive experience in sales and it would be easy for someone with Cara’s experience to be satisfied where they are, but Cara has really made a concerted effort to soak in and embrace this new methodology. Cara is really trying to immerse herself in the culture and thought process behind Sandler Training and is starting to realize the benefits to the program. Consequently, Cara quickly is growing in her ability to read and understand what is really happening when interacting with prospects or clients, which is starting to speed up her sales process and, at the same time, move to more of a \\"trusted advisor\\" with her clients. I am proud to call Cara a friend. Anyone that has the privilege to engage with Cara and Environments 4 Business would find the experience extremely rewarding. ”","Tiffany Savoca “I worked with Cara in several major construction/furnishing projects @ Fairview Hospital. Cara provided personable services to Fairview and more than often, she also assisted me with options that otherwise would have been overlooked. She was always plesant and eager to help, mostly, she put her customers as her top priority. Her cheerful personality and expertise knowledge in furniture design are very much appreciated and utilized when our projects demand creative solutions.”"]']
User: ['Eric Bell', 'Experienced Business Development Manager with a demonstrated history of working in the furniture industry. Skilled in Corporate and Residential Design, Custom Furnishings, Project Management, Retail, Sales, Cold Calling, and Customer Retention. Strong business development professional graduated from Eastern Michigan University.', 'Business Development Manager, Workspace Interiors by Office Depot', 'Workspace Interiors by Office Depot', '[{"company":"Workspace Interiors by Office Depot","company_id":"workspace-interiors-by-office-depot","industry":"Furniture and Home Furnishings Manufacturing","location":"Portland, Oregon Area","positions":[{"description":"2019 Chairman\'s Circle Recipient 2019 Chairman\'s Circle Recipient","duration":"Oct 2014 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Oct 2014","subtitle":"Workspace Interiors by Office Depot","title":"Sr. Business Development Manager"}],"url":"https://www.linkedin.com/company/workspace-interiors-by-office-depot"},{"company":"Office Depot","company_id":"office-depot","location":"San Francisco Bay Area","positions":[{"description":"AWARDS Chairman Circle Winner 1996 and 2008 AWARDS Chairman Circle Winner 1996 and 2008","duration":"Oct 1994 Oct 2014 20 years 1 month","duration_short":"20 years 1 month","end_date":"Oct 2014","start_date":"Oct 1994","subtitle":"Office Depot","title":"Sr Furniture Account Manager"}],"url":"https://www.linkedin.com/company/office-depot"},{"company":"Eric Bell Designs","company_id":null,"location":"","positions":[{"description":"","duration":"1985 1994 9 years","duration_short":"9 years","end_date":"1994","start_date":"1985","subtitle":"Eric Bell Designs","title":"Owner"}],"url":""},{"company":"Facs for Offices","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"1983 1985 2 years","duration_short":"2 years","end_date":"1985","start_date":"1983","subtitle":"Facs for Offices","title":"Key Account Manager"}],"url":""},{"company":"Michael Taylor Interior Design","company_id":null,"location":"San Francisco","positions":[{"description":"","duration":"1981 1983 2 years","duration_short":"2 years","end_date":"1983","start_date":"1981","subtitle":"Michael Taylor Interior Design","title":"Assistant Designer"}],"url":""}]', '["Jennifer Smith “Eric Bell is a true professional and leader in our industry. He’s insightful, charismatic, detail oriented, relationship-oriented when it comes to client and vendor relationships. I consider him a mentor and hope to work alongside him again directly or indirectly again in the future. ”","Tammy Miner “Eric\'s very compasionate about furniture and always goes the extra mile for his customers.”"]']
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The agent's job is to provide real estate brokerage services. Today, the user is reaching out to the agent because they need assistance in finding a suitable property for their construction business.
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Agent: ['Rob Bushway', 'Application Integrations & Certified Data Management Professional technology leader with over 30 years of experience. Enjoys seeking the good of others, data management, project management, strategy, and tactical execution to meet organization business goals. Strives to focus on people over process when developing solutions to solve business problems.', 'Application Integration & Certified Data Management Professional - Master', 'Americares', '[{"company":"Americares","company_id":"americares","industry":"Non-profit Organizations","location":"Stamford, Connecticut","positions":[{"description":"","duration":"Jun 2016 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Jun 2016","subtitle":"Americares","title":"Director, Data & Application Integrations"}],"url":"https://www.linkedin.com/company/americares"},{"company":"North Street Consulting Group, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2016 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Mar 2016","subtitle":"North Street Consulting Group, LLC","title":"Information Technology Consultant"}],"url":""},{"company":"Hancock Fabrics","company_id":"hancock-fabrics","location":"Tupelo, MS","positions":[{"description":"","duration":"Jun 2013 May 2016 3 years","duration_short":"3 years","end_date":"May 2016","start_date":"Jun 2013","subtitle":"Hancock Fabrics","title":"Director of E-Commerce"}],"url":"https://www.linkedin.com/company/hancock-fabrics"},{"company":"National Junior College Athletic Association","company_id":null,"location":"Colorado Springs","positions":[{"description":"","duration":"Sep 2001 May 2013 11 years 9 months","duration_short":"11 years 9 months","end_date":"May 2013","start_date":"Sep 2001","subtitle":"National Junior College Athletic Association","title":"Director of Information Technologies"}],"url":""},{"company":"Microsoft","company_id":"microsoft","location":"","positions":[{"description":"","duration":"2003 Apr 2012 9 years","duration_short":"9 years","end_date":"Apr 2012","start_date":"2003","subtitle":"Microsoft","title":"MVP"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Zoe Technologies, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2001 Aug 2011 10 years","duration_short":"10 years","end_date":"Aug 2011","start_date":"Sep 2001","subtitle":"Zoe Technologies, Inc.","title":"Technology Consultant"}],"url":""},{"company":"Predicate Logic","company_id":"predicate-logic","location":"Colorado Springs, Colorado","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Predicate Logic","title":"Senior Developer"}],"url":"https://www.linkedin.com/company/predicate-logic"},{"company":"Focus on the Family","company_id":"focus-on-the-family","location":"Colorado Springs, Colorado","positions":[{"description":"","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Focus on the Family","title":"Senior Developer"}],"url":"https://www.linkedin.com/company/focus-on-the-family"},{"company":"MAP International","company_id":"map-international","location":"","positions":[{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"MAP International","title":"Database Manager"}],"url":"https://www.linkedin.com/company/map-international"},{"company":"Internal Engine Parts Group","company_id":null,"location":"Meridian, MS","positions":[{"description":"","duration":"Jan 1989 Oct 1996 7 years 10 months","duration_short":"7 years 10 months","end_date":"Oct 1996","start_date":"Jan 1989","subtitle":"Internal Engine Parts Group","title":"Data Processing Manager"}],"url":""}]', '["Michael Fosmire “I\'ve known Rob for a number of years now and have constantly been impressed by his professionalism, his drive to do good work, and his integrity. In additional to his journalistic, business, and technical strengths he expresses a genuine empathy for others that makes him a wonderful person with whom to do business.”","Jeff Harrell “I\'ve worked with Rob for nearly 10 years and have found him to be an excellent programmer. Rob is very reliable and conducts his business in an honest and ethical manner that is an example to all of us in this industry.”"]']
User: ['John Brown', 'Experienced Sales with a demonstrated history of working in the Construction industry. Strong sales professional skilled in Negotiation, Budgeting, Sales, Cold Calling, and Sales Operations.', 'REALTOR / Broker at B&B Team Realty / Adorn Realty', 'Adorn Realty', '[{"company":"Adorn Realty","company_id":null,"location":"Raleigh, North Carolina, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Adorn Realty","title":"Realtor Broker at B&B Team Realty"}],"url":""},{"company":"Keller Williams Preferred Realty","company_id":"keller-williams-preferred-realty","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"Jan 2018 Apr 2022 4 years 4 months","duration_short":"4 years 4 months","end_date":"Apr 2022","start_date":"Jan 2018","subtitle":"Keller Williams Preferred Realty","title":"REALTOR / Broker"}],"url":"https://www.linkedin.com/company/keller-williams-preferred-realty"},{"company":"Wilson Realty Group of the Carolinas","company_id":"wilson-realty-group-of-the-carolinas","location":"Raleigh, North Carolina","positions":[{"description":"","duration":"Jan 2018 May 2018 5 months","duration_short":"5 months","end_date":"May 2018","start_date":"Jan 2018","subtitle":"Wilson Realty Group of the Carolinas","title":"Real Estate Agent - Buyer Specialist"}],"url":"https://www.linkedin.com/company/wilson-realty-group-of-the-carolinas"},{"company":"Hunter Rowe Real Estate","company_id":"hunter-rowe-real-estate-agents-&-advisors","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"May 2017 Jan 2018 9 months","duration_short":"9 months","end_date":"Jan 2018","start_date":"May 2017","subtitle":"Hunter Rowe Real Estate","title":"Real Estate Broker"}],"url":"https://www.linkedin.com/company/hunter-rowe-real-estate-agents-&-advisors"},{"company":"Service Building Supply","company_id":null,"location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"Mar 2015 May 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2017","start_date":"Mar 2015","subtitle":"Service Building Supply","title":"Sales Professional"}],"url":""},{"company":"Silver Line Windows and Doors","company_id":null,"location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"Aug 2013 Mar 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2015","start_date":"Aug 2013","subtitle":"Silver Line Windows and Doors","title":"Territory Manager"}],"url":""},{"company":"Leith BMW","company_id":null,"location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"Feb 2013 Jul 2013 6 months","duration_short":"6 months","end_date":"Jul 2013","start_date":"Feb 2013","subtitle":"Leith BMW","title":"Sales - Client Advisor"}],"url":""},{"company":"The Milner Group","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2012 Jul 2013 1 year","duration_short":"1 year","end_date":"Jul 2013","start_date":"Aug 2012","subtitle":"The Milner Group","title":"Insurance Agent"}],"url":""},{"company":"ProBuild Holdings","company_id":"probuild-holdings","location":"","positions":[{"description":"","duration":"Jul 2010 Aug 2012 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2012","start_date":"Jul 2010","subtitle":"ProBuild Holdings","title":"Outside Sales Representative"}],"url":"https://www.linkedin.com/company/probuild-holdings"},{"company":"Stock Building Supply","company_id":"stock-building-supply","location":"","positions":[{"description":"","duration":"Jan 1993 Jul 2010 17 years 7 months","duration_short":"17 years 7 months","end_date":"Jul 2010","start_date":"Jan 1993","subtitle":"Stock Building Supply","title":"Outside Sales Representative"}],"url":"https://www.linkedin.com/company/stock-building-supply"}]', '["Scott Edwards “I worked with John at Stock Building Supply and he is an outstanding sales representative and person. I can\'t imagine a better person to work with when selling or buying a home. He has lots of experience in the building industry and will go the extra mile to make sure customers are well cared for.”","Ron Leo “John was on my sales team both at ProBuild and Stock Building Supply for several years. He is the epitomy of detail and follow through, attributes often lacking in our industry. Excellent communications skills, one of the very best in the business!”"]']
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The agent's job is to connect with professionals in the multimedia industry. Today, the agent is reaching out to the user because they need a creative director for an upcoming project that involves engaging audio and video media experiences.
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Agent: ['Jonathan Kirk', 'Entrepreneur and business owner, with experience in a range of high-tech internet, software and service industries. My primary interests are in (applied) artificial intelligence, virtual reality, and the Japanese language. I have founded or co-founded eight companies, of which two are today highly successful in their fields.', 'Entrepreneur', 'Kanshudo', '[{"company":"Kanshudo","company_id":"kanshudo","industry":"E-Learning","location":"San Francisco","positions":[{"description":"Kanshudo is an online system for teaching Japanese kanji and the Japanese language. Kanshudo provides a variety of sophisticated learning approaches including \'challenges\', lessons, flashcards, fun and interactive games, and ways to track progress and intelligently suggest where to focus next. Kanshudo also includes comprehensive kanji, word, grammar, name and example dictionaries, and serves as an invaluable daily reference aid. Kanshudo makes learning and using Japanese fun and efficient. Kanshudo is an online system for teaching Japanese kanji and the Japanese language. Kanshudo provides a variety of sophisticated learning approaches including \'challenges\', lessons, flashcards, fun and interactive games, and ways to track progress and intelligently suggest where to focus next. Kanshudo also includes comprehensive kanji, word, grammar, name and example dictionaries, and serves as an invaluable daily reference aid. Kanshudo makes learning and using Japanese fun and efficient.","duration":"Nov 2014 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Nov 2014","subtitle":"Kanshudo","title":"Founder"}],"url":"https://www.linkedin.com/company/kanshudo"},{"company":"jetKafe","company_id":"jetkafe","location":"","positions":[{"description":"jetKafe is working to make home coffee roasting accessible and fun for everyone. Our platform enables intelligent profile roasting using home and professional roasters, as well as community sharing and rating of roast profiles. Roasting with a predefined profile specific to a given coffee ensures that each coffee will reveal its full potential in the cup. jetKafe is dedicated to democratizing coffee and providing tools that enable anyone to roast confidently and well. jetKafe is working to make home coffee roasting accessible and fun for everyone. Our platform enables intelligent profile roasting using home and professional roasters, as well as community sharing and rating of roast profiles. Roasting with a predefined profile specific to a given coffee ensures that each coffee will reveal its full potential in the cup. jetKafe is dedicated to democratizing coffee and providing tools that enable anyone to roast confidently and well.","duration":"Dec 2014 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Dec 2014","subtitle":"jetKafe","title":"Co-founder"}],"url":"https://www.linkedin.com/company/jetkafe"},{"company":"Realize VR","company_id":"realize-vr","location":"San Francisco","positions":[{"description":"Realize VR is building a next generation platform for creating immersive social virtual reality experiences. Realize VR is building a next generation platform for creating immersive social virtual reality experiences.","duration":"Jan 2014 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Jan 2014","subtitle":"Realize VR","title":"Co-founder"}],"url":"https://www.linkedin.com/company/realize-vr"},{"company":"incStream Technologies","company_id":null,"location":"","positions":[{"description":"incStream is a venture incubator and intellectual property company, with a focus on artificial intelligence, virtual reality, and robotics. incStream is a venture incubator and intellectual property company, with a focus on artificial intelligence, virtual reality, and robotics.","duration":"Dec 1999 - Present 22 years 1 month","duration_short":"22 years 1 month","end_date":"Present","start_date":"Dec 1999","subtitle":"incStream Technologies","title":"Founder"}],"url":""},{"company":"IOTA Technology","company_id":"iotatech","location":"Japan, Singapore, US","positions":[{"description":"IOTA is developing a new generation of innovative tools for option traders, using intelligent automation and automated testing to enable them to improve returns and manage sophisticated option plans. Our first product, Quanty Carlo, was launched in early 2015. IOTA is developing a new generation of innovative tools for option traders, using intelligent automation and automated testing to enable them to improve returns and manage sophisticated option plans. Our first product, Quanty Carlo, was launched in early 2015.","duration":"Nov 2011 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Nov 2011","subtitle":"IOTA Technology","title":"Co-founder"}],"url":"https://www.linkedin.com/company/iotatech"},{"company":"Elanex, Inc.","company_id":"elanex-inc-","location":"","positions":[{"description":"CEO July 2002 - September 2010Chairman July 2002 - September 2012Elanex is a global leader in language translation services and technologies and an Inc 5000 company. CEO July 2002 - September 2010Chairman July 2002 - September 2012Elanex is a global leader in language translation services and technologies and an Inc 5000 company.","duration":"Jul 2002 - Present 19 years 6 months","duration_short":"19 years 6 months","end_date":"Present","start_date":"Jul 2002","subtitle":"Elanex, Inc.","title":"Founder"}],"url":"https://www.linkedin.com/company/elanex-inc-"},{"company":"systemsGo","company_id":"systemsgo","location":"","positions":[{"description":"Strategy director from inception to September 2012IT services and infrastructure provider with offices across Asia (Tokyo, Osaka, Beijing, Hong Kong, Shanghai and Singaore). Strategy director from inception to September 2012IT services and infrastructure provider with offices across Asia (Tokyo, Osaka, Beijing, Hong Kong, Shanghai and Singaore).","duration":"Jul 1998 - Present 23 years 6 months","duration_short":"23 years 6 months","end_date":"Present","start_date":"Jul 1998","subtitle":"systemsGo","title":"Co-founder"}],"url":"https://www.linkedin.com/company/systemsgo"}]', '["chris boal “Jonathan is a savant across the board whose intelligence and creativity leads to realms not dreamt of.”","Adam Wooten “Jonathan is one of the greatest minds in the translation and localization industry. This is evidenced in everything from Elanex\'s industry-leading technology to Elanex\'s intelligent business model. He is also personally a wonderful person, and it was a privilege to work with him for 2 years.”"]']
User: ['Nick M.', "I'm a battle-tested digital artist who's been building pretty, engaging experiences for the eCommerce, education, energy, and entertainment industries for two decades. At my core, I’m an inventor — a man with big, hairy ideas who loves to learn and take creative risks.", 'Multimedia Specialist, Design Generalist, Senior-Level Designer, Motion Graphics Editor, & Art Director', 'Nick of All Trades', '[{"company":"Nick of All Trades","company_id":"animental","industry":"Online Audio and Video Media","location":"Greater Atlanta Area","positions":[{"description":"","duration":"May 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"May 2010","subtitle":"Nick of All Trades","title":"Creative Director"}],"url":"https://www.linkedin.com/company/animental"},{"company":"Chorey Charts","company_id":"chorey-charts","location":"Woodstock, GA","positions":[{"description":"","duration":"Aug 2014 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Aug 2014","subtitle":"Chorey Charts","title":"Creative Director"}],"url":"https://www.linkedin.com/company/chorey-charts"},{"company":"Georgia Power Company","company_id":"georgiapower","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Apr 2015 Mar 2019 4 years","duration_short":"4 years","end_date":"Mar 2019","start_date":"Apr 2015","subtitle":"Georgia Power Company","title":"Multimedia Designer & Video Editor"}],"url":"https://www.linkedin.com/company/georgiapower"},{"company":"Turner Brand Experience","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Aug 2010 May 2016 5 years 10 months","duration_short":"5 years 10 months","end_date":"May 2016","start_date":"Aug 2010","subtitle":"Turner Brand Experience","title":"Designer"}],"url":""},{"company":"Cartoon Network","company_id":"cartoonnetwork","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Nov 2011 Feb 2014 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2014","start_date":"Nov 2011","subtitle":"Cartoon Network","title":"Interactive Designer"}],"url":"https://www.linkedin.com/company/cartoonnetwork"},{"company":"Turner (Turner Broadcasting System, Inc)","company_id":"turner-broadcasting","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Aug 2012 May 2013 10 months","duration_short":"10 months","end_date":"May 2013","start_date":"Aug 2012","subtitle":"Turner (Turner Broadcasting System, Inc)","title":"Interactive Designer"}],"url":"https://www.linkedin.com/company/turner-broadcasting"},{"company":"USMotivation","company_id":"usmotivation","location":"Greater Atlanta Area","positions":[{"description":"","duration":"May 2007 May 2010 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2010","start_date":"May 2007","subtitle":"USMotivation","title":"Interactive Designer"}],"url":"https://www.linkedin.com/company/usmotivation"},{"company":"Home Depot Direct","company_id":"the-home-depot","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Sep 2005 May 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2007","start_date":"Sep 2005","subtitle":"Home Depot Direct","title":"eContent Designer"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"IBM","company_id":"ibm","location":"","positions":[{"description":"","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"IBM","title":"Multimedia Consultant"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"B-Man Design","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"B-Man Design","title":"Office Assistant"}],"url":""}]', '["Scott Siewert “Nick is an excellent designer and electronic media wiz! He did an awesome job on a number of client projects for me and USMotivation. His attention to creative details and friendly attitude made Nick a valuable creative partner of mine.”","Lucia Vespoli “In my experience working with Nick I found him to be a key part of the creative team. His great attitude, talent and drive were key in the success of the department. He was always of great help to the designers and delivered on or ahead of schedule. Overall, Nick was a pleasure to work with at USMotivation.”"]']
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The agent's job is to manage multiple projects as a Product Manager at Point32Health. Today, the agent is reaching out to the user because they need to discuss potential collaboration on enhancing the dental insurance experience for patients.
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Agent: ['Jona Sharma', 'With 8+ years of professional work experience, excellent communication, management and problem solving abilities, I am very detail oriented, dedicated and hardworking who can tackle any task with positive thinking. Motivated and highly professional with proven ability to manage multiple projects while meeting challenging deadlines. Being a proactive team player and ability to multi task, I look forward on taking upon any challenging role in an organization.', 'Product Manager', 'Point32Health', '[{"company":"Point32Health","company_id":"point32health","industry":"Insurance","location":"","positions":[{"description":"","duration":"Mar 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Point32Health","title":"Product Manager"}],"url":"https://www.linkedin.com/company/point32health"},{"company":"Fresenius Medical Care North America","company_id":"fresenius-medical-care","location":"","positions":[{"description":"My role as a Product Manager is to deliver technology enabled portfolio of health solutions that promotes communication, co-ordination, and collaboration to the providers. I am working on improvement of ProviderHub, a product that allows the provider to perform their day-to-day activity using online platforms including but not limited to rounding experiences, prescribing a medication, writing a note, signing prescription etc. My role as a Product Manager is to deliver technology enabled portfolio of health solutions that promotes communication, co-ordination, and collaboration to the providers. I am working on improvement of ProviderHub, a product that allows the provider to perform their day-to-day activity using online platforms including but not limited to rounding experiences, prescribing a medication, writing a note, signing prescription etc.","duration":"Jul 2020 Feb 2022 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2022","start_date":"Jul 2020","subtitle":"Fresenius Medical Care North America","title":"Digital Product Manager, Digital Technology and Innovation"}],"url":"https://www.linkedin.com/company/fresenius-medical-care"},{"company":"Intralinks","company_id":"intralinks","location":"Waltham, Massachusetts","positions":[{"description":"My role as a Product Manager was to act as a key decision maker on priorities, activities and design decisions, and work to ensure that all stakeholders are aligned at each stage of the development lifecycle. I also helped to manage the Innovation Portfolio to KPIs of time, budget and resources, while understanding both the engineering and business side of the product release and ultimately responsible for representing the end user’s needs. My role as a Product Manager was to act as a key decision maker on priorities, activities and design decisions, and work to ensure that all stakeholders are aligned at each stage of the development lifecycle. I also helped to manage the Innovation Portfolio to KPIs of time, budget and resources, while understanding both the engineering and business side of the product release and ultimately responsible for representing the end user’s needs.","duration":"Jun 2019 Mar 2020 10 months","duration_short":"10 months","end_date":"Mar 2020","start_date":"Jun 2019","subtitle":"Intralinks","title":"Product Manager, Innovation"}],"url":"https://www.linkedin.com/company/intralinks"},{"company":"Blue Cross Blue Shield of Massachusetts","company_id":"blue-cross-blue-shield-of-massachusetts","location":"","positions":[{"description":"Key emphasis on product management delivering initiatives and capabilities by owning, testing and deploying product and components that enable business features for multiple digital channels i.e portal, mobile app, mobile web, desktop and tablets. Key emphasis on product management delivering initiatives and capabilities by owning, testing and deploying product and components that enable business features for multiple digital channels i.e portal, mobile app, mobile web, desktop and tablets.","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Blue Cross Blue Shield of Massachusetts","title":"Digital Product Manager, Digital Strategy and Marketing"}],"url":"https://www.linkedin.com/company/blue-cross-blue-shield-of-massachusetts"},{"company":"CVS Health","company_id":"cvs-health","location":null,"positions":[{"description":"My role as Associate Product Manager in Digital Strategy and Innovation Lab (DSI) business unit of CVS health was to drive multiple strategic initiative across all channels and integrated customer experience business unit on retail, retail pharmacy as well as support these projects from conceptualization to go live.","duration":"Feb 2015 Sep 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2017","start_date":"Feb 2015","subtitle":"CVS Health","title":"Associate Product Manager, Digital Innovation Lab"},{"description":"Key Emphasis on Business Requirements with ability to elicit, analyze, gather and document business requirements by working as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and recommend solutions that enable organizations to achieve its goals.","duration":"Aug 2013 Jan 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2015","start_date":"Aug 2013","subtitle":"CVS Health","title":"Business Analyst, Center of Excellence"}],"url":"https://www.linkedin.com/company/cvs-health"}]', '["Jessica Costa “Jona is simply amazing! She knows how to develop and own the product vision and roadmap and keeps everyone up to date on your top level goals, timelines and progress. She easily collaborates with engineering, design and other product managers to prioritize requests and ideas, and ship products. She even knows how to manage product innovations! If you’re looking for well-rounded product manager, look no further!”","Andrew Schwartz “Jona is a clear navigator through murky projects. She understands the logic necessary in describing the core needs and abilities of a business problem to allow a team to solve that problem. And solve the problem in a way that is both elegant and substantial. She engenders a culture around her of inclusion and collaboration. She is able to bring a room of disparate people together in to a team to focus on the solution. Anyone who\'s had the opportunity to work with her realizes how much better the result of their work is for her contribution. Jona deserves your attention, because she earns your attention. ”"]']
User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']
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The agent's job is to provide access services at Yale's Beinecke Rare Book and Manuscript Library, and today the user is reaching out to the agent because they need assistance in researching and accessing rare books related to optics and electronics.
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Agent: ['Adrienne Leigh Sharpe(-Weseman), M.A.', "Committed to the study of history and its artifactual value, I have been working in libraries, archives, special collections, and museums for more than 20 years. I am presently in Access Services at Yale's Beinecke Rare Book and Manuscript Library. I have a Master's degree in decorative arts, design, and culture with a museum studies concentration and specialization in the nineteenth century. Particular interests are classics/antiquity, architectural history, Islamic art, fashion/textile history, patronage/provenance, and the art and antiques trades. I teach and study ballet, choreographing for two performances annually. I’ve taught ages 3-60+ and I collaborate and perform regularly. I primarily focus on ballet but have also done modern/contemporary, spoken word, and ‘set’ (or not!) improv. I’ve done community presentations for various age groups and demographics. I’ve taught in a variety of different environments: a classical ballet school, a competition dance studio, and a community dance/fitness center. I visited an elementary school and interacted with the students to teach them about ballet/performing. I've also held theatrical roles: character actress/dancer in The Nutcracker; dancer in a Yale undergrad student-directed Equus; LGBTQ spoken word/short play reader; dancer in a LGBTQ performance piece at Yale; dancer/co-choreographer in Clark Dance Theatre's dance/theatre improv; an extra in a Cake Boss: Steampunk episode. I am a copyeditor/proofreader part-time. I’m an active member of the Steampunk community and a costume/costume history enthusiast. I also regularly volunteer to sell merchandise for a number of indie singer-songwriters/musicians. Interests: special collections, archives, museums, cultural history, material culture, ephemera, conservation/preservation, rare book and manuscript librarianship, architectural preservation, environmental issues, dance and performance history, Steampunk cosplay, theatrical performance, indie music and musicians.", 'Art historian and special collections professional', 'Yale University', '[{"company":"Yale University","company_id":"yale-university-cp","industry":"Higher Education","location":"Beinecke Library","positions":[{"description":"I also worked at Beinecke from 1999-2003 in the Manuscript Unit as a Catalog/Preservation Assistant. I also worked at Beinecke from 1999-2003 in the Manuscript Unit as a Catalog/Preservation Assistant.","duration":"Oct 2007 - Present 14 years 3 months","duration_short":"14 years 3 months","end_date":"Present","start_date":"Oct 2007","subtitle":"Yale University","title":"Access Services Assistant, Beinecke Rare Book and Manuscript Library full time"}],"url":"https://www.linkedin.com/company/yale-university-cp"},{"company":"WILLIAM MORRIS SOCIETY IN THE U.S.","company_id":"william-morris-society-in-theunited-states","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Feb 2021","subtitle":"WILLIAM MORRIS SOCIETY IN THE U.S.","title":"Membership Coordinator"}],"url":"https://www.linkedin.com/company/william-morris-society-in-theunited-states"},{"company":"Elite Sounds of the Arts Academy","company_id":null,"location":"1578 Chapel St, New Haven, CT; formerly 1178 State Street, New Haven, CT","positions":[{"description":"","duration":"Aug 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Aug 2015","subtitle":"Elite Sounds of the Arts Academy","title":"Ballet instructor, Part-time"}],"url":""},{"company":"The Author Incubator - Write a Book that Makes a Difference","company_id":"the-author-incubator","location":"","positions":[{"description":"","duration":"Oct 2015 Jan 2018 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2018","start_date":"Oct 2015","subtitle":"The Author Incubator - Write a Book that Makes a Difference","title":"Freelance Copyeditor, Part-time"}],"url":"https://www.linkedin.com/company/the-author-incubator"},{"company":"Viva! Dance and Fitness Center for the Arts","company_id":null,"location":"West Haven, CT","positions":[{"description":"Not sure of end date. I have to confirm this. Not sure of end date. I have to confirm this.","duration":"May 2015 Apr 2017 2 years","duration_short":"2 years","end_date":"Apr 2017","start_date":"May 2015","subtitle":"Viva! Dance and Fitness Center for the Arts","title":"Ballet Instructor, Part-Time"}],"url":""},{"company":"Dance Unlimited Performing Arts Center","company_id":null,"location":"Hamden, CT and Branford, CT","positions":[{"description":"","duration":"Sep 2014 Jun 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2016","start_date":"Sep 2014","subtitle":"Dance Unlimited Performing Arts Center","title":"Ballet Instructor, Part-Time"}],"url":""},{"company":"Elite Sounds of the Arts Academy","company_id":null,"location":"New Haven, CT","positions":[{"description":"Dance instructionChoreographyCreative MovementPre-Ballet Dance instructionChoreographyCreative MovementPre-Ballet","duration":"Oct 2010 May 2013 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2013","start_date":"Oct 2010","subtitle":"Elite Sounds of the Arts Academy","title":"Creative Movement/Pre-Ballet, Ballet Instructor part-time"}],"url":""},{"company":"The Scienomics Group","company_id":"the-scienomics-group","location":"","positions":[{"description":"Proofread and Copyedited medical texts Proofread and Copyedited medical texts","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"The Scienomics Group","title":"Freelance editor/proofreader"}],"url":"https://www.linkedin.com/company/the-scienomics-group"},{"company":"Yale Center for British Art","company_id":"yale-university-cp","location":"New Haven, CT","positions":[{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Yale Center for British Art","title":"Museum Assistant; and Duncan-Robinson Fellow"}],"url":"https://www.linkedin.com/company/yale-university-cp"}]', '["Angela Lauria “Adrienne plays an important role at The Author Incubator making sure our manuscripts are ready for prime time. She turns work around quickly, is incredibly efficient and is a delight to work with. I highly recommend her.”","June Can “Adrienne is highly effective working in a library in that she is very conscious of detail and can perform her work very meticulously which is very important in a library. Attention to detail is paramount. Adrienne knows the ins and outs of access services and has initiated work flows and shortcuts that aid our work tremendously. She is gracious and knowledgable with the patrons, and is well liked by them.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']
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The agent's job is to recruit talent for a software development company. Today, the agent is reaching out to the user because they need to discuss potential opportunities for event planning in the technology industry.
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Agent: ['Annie Jose (CIR)', 'Experienced Senior Technical Recruiter with a demonstrated history of working in the information technology and services industry. Strong human resources professional skilled in Databases, Management, Interviewing, Recruiting, and Software Development Life Cycle (SDLC).', 'Talent Attraction Team at Guidewire Software', 'Guidewire Software', '[{"company":"Guidewire Software","company_id":"guidewire-software","industry":"Computer Software","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Guidewire Software","title":"Talent Attraction Team, Product Development"}],"url":"https://www.linkedin.com/company/guidewire-software"},{"company":"Ampcus Inc","company_id":"ampcus-inc","location":"","positions":[{"description":"","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Ampcus Inc","title":"Sr. Recruiter (DoD cleared roles)"}],"url":"https://www.linkedin.com/company/ampcus-inc"},{"company":"Computer Enterprises, Inc.","company_id":"cei-ceiamerica-com","location":"Pittsburgh, PA","positions":[{"description":"","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"Computer Enterprises, Inc.","title":"Sr. Technical Recruiter"}],"url":"https://www.linkedin.com/company/cei-ceiamerica-com"},{"company":"Ness Digital Engineering","company_id":"ness-ses","location":"","positions":[{"description":"","duration":"Oct 2016 Apr 2019 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2019","start_date":"Oct 2016","subtitle":"Ness Digital Engineering","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/ness-ses"},{"company":"Prutech Solutions","company_id":"prutech-solutions","location":"Charlotte NC","positions":[{"description":"• Recruited and placed professionals from various IT technologies for direct clients.• Have worked very successfully with my Account Managers and have been very effective in identifying and prioritizing requirements.• Responsible for entire recruiting cycle, understanding the job opening, sourcing the right candidate, arranging technical interviews, negotiations, closing the deal and maintaining the relationship with consultants• Recruited extensively with technologies like JAVA, J2EE, QA, .Net, Production support, DBA, Data analyst, Technical writer and so on.• Have good expertise for sourcing candidates from Job Portals like Dice, Monster, Career builder, LinkedIn and tools like JobDiva and Maxhire.• Recruited IT professionals for clients like Wells Fargo Securities, Portrait Innovations, CITCO, Network Essentials, Asurion and Snyder’s Lance.","duration":"Mar 2012 Dec 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2013","start_date":"Mar 2012","subtitle":"Prutech Solutions","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/prutech-solutions"},{"company":"Simplion Technologies","company_id":"simplion-technologies","location":"","positions":[{"description":"SIMPLION TECHNOLOGIES September 2009 – January 2011Milpitas, CASr.Technical Recruiter• Have very thorough knowledge about the full lifecycle of the recruiting process.• Have worked very successfully with Account Managers and have been very effective in identifying and prioritizing requirements.• Very good negotiation skills as well as thorough knowledge about the terms of payments.• Expert in the use of Job boards like Dice, Monster, Hot Jobs, Career Builder as well as automated search software like JobDiva.• Have worked on filling positions in the healthcare/ financial, banking, etc.","duration":"Sep 2009 Jan 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2011","start_date":"Sep 2009","subtitle":"Simplion Technologies","title":"IT Recruiter"}],"url":"https://www.linkedin.com/company/simplion-technologies"},{"company":"AMSG","company_id":"amsg","location":"","positions":[{"description":"AMSG Inc., Oct 2007 to April 2009Santa Clara, CASr. Technical Recruiter/Sales• Source candidates by various methods such as Job boards, Groups, networking and candidate referrals.• Understand the requirements from the managers and put together a resource plan. • Record recruiting activities and analyze it to improve the recruiting methodology. • Experience in negotiation and maintaining the vendor relationship. • Prepared candidates for client interviews by providing information about the organization and position to ensure quality results.• Match candidates with a variety of IT skills to client requirements and ultimately make placements.• Build and maintain a database of IT professionals and vendors to quickly and efficiently service customer requirements.• Effectively managed a small team of recruiters(onsite and offshore) • Also marketed candidates on W2 and effectively placed a couple of candidates.","duration":"Oct 2007 Apr 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2009","start_date":"Oct 2007","subtitle":"AMSG","title":"Sr. IT Recruiter"}],"url":"https://www.linkedin.com/company/amsg"},{"company":"MS9 Consulting","company_id":"ms9-consulting","location":"","positions":[{"description":"MS9 Consulting (currently Ness Technologies) May 2006 –Oct 2007 Santa Clara, CAIT Recruiter • Have worked very successfully with 2-4 Account Managers and have been very effective in identifying and prioritizing requirements.• Have very thorough knowledge about the full lifecycle of the recruiting process.• Have conducted in depth interviews for accessing the potential of the candidate as scoped by the client.• Have had and built a very good relationship with Project Managers at different client sites.• Very good negotiation skills as well as thorough knowledge about the terms of payments.• Expert in the use of Job boards like Dice, Monster, Hot Jobs, Career Builder as well as automated search software like Talenthook.• Have worked on filling positions in the IT, healthcare/ financial, banking, etc.• Experienced with various Vendor Management Systems (Chimes).","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"MS9 Consulting","title":"Sr.Recruiter"}],"url":"https://www.linkedin.com/company/ms9-consulting"},{"company":"Zealtech Inc","company_id":"zealtech-inc","location":"","positions":[{"description":"Zealtech Inc., Jan 2006 – May 2006Fremont, CAIT Recruiter• Source and screen candidates, schedule interviews for various software engineering positions.• Responsible for finding and placing talented consultants on appropriate projects across the US.• Responsible for building a candidate database and recruiter network for business development.• Used Dice and Monster extensively along with automated softwares and candidate/vendor database in getting the right candidates for various requirements.","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Zealtech Inc","title":"IT Recruiter"}],"url":"https://www.linkedin.com/company/zealtech-inc"}]', '["“ Annie is one of the most dedicated, hardworking, and innovative people I’ve had the pleasure of working with. She is compassionate, kind and never misses the opportunity to assist others. Once Annie contacted me after work hours just to ensure that I had received the needed paperwork in order to move forward in my Onboarding process. That made me feel that Annie was passionate about her work. Annie is the type of person you can count on to keep a cool head in a stressful situation, and her positive attitude is contagious. Annie would be a valuable asset to any organization fortunate to have her on their team. Sincerely, Curtis A. Parker (US Army 1SG ret) ”","“I had the pleasure of working with Annie about 3 years ago at AMSG Inc. She was very successful at what she did and highly respected for her professionalism and dedication. I was fortunate to learn from her and wish her success in future.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']
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The agent's job is to facilitate business development and marketing specialized floor coverings, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in improving operational processes and reducing costs for the user's retail projects.
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Agent: ['Dave Perry', '- Professional with more than 25 years experience in business management, business development, marketing, public relations, and customer service. - Direct experience with planning, managing, and developing corporate brand and public relations programs.- Former reasearch scientist (analytical chemist) Co-author on 12 scientific manuscripts. - International pharmaceutical marketing & regulatory professional. Facilitated registration of 50+ drugs in 26 foreign markets. - Accomplished writer/publisher with more than 75 publications.- Mentor-Protégé Program, Pensacola Chamber of Commerce, 2002 Mentor Award winner.- Pensacola Chamber of Commerce Leadership Pensacola Program, Graduate, 2004.Specialties: communications, strategic market planning, branding, business development, international marketing, education', 'Retired - V.P. Marketing and Business Development at Villa Lagoon Tile', 'Villa Lagoon Tile', '[{"company":"Villa Lagoon Tile","company_id":null,"location":"","positions":[{"description":"Responsible for all aspects of:Business development and marketing specialized floor coverings to high-end architectural firms and interior design professionals.Coordinate with clients about design, application, and delivery for projects in large hotels, casinos, and restaurants. Projects estimated value up to $100,000.00Coordinated importing materials from Mexico, Vietnam, Morocco, and the Dominican Republic. Responsible for all aspects of:Business development and marketing specialized floor coverings to high-end architectural firms and interior design professionals.Coordinate with clients about design, application, and delivery for projects in large hotels, casinos, and restaurants. Projects estimated value up to $100,000.00Coordinated importing materials from Mexico, Vietnam, Morocco, and the Dominican Republic.","duration":"Nov 2009 - Present 12 years 1 month","duration_short":"12 years 1 month","end_date":"Present","start_date":"Nov 2009","subtitle":"Villa Lagoon Tile","title":"Retired - V.P. Marketing and Business Development"}],"url":""},{"company":"Mobile Bay Business Journal","company_id":"mobile-bay-business-journal","location":"","positions":[{"description":"Publisher and executive editor for South Alabama\'s only online business journal. Publisher and executive editor for South Alabama\'s only online business journal.","duration":"Jan 2008 Jan 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2010","start_date":"Jan 2008","subtitle":"Mobile Bay Business Journal","title":"Publisher, Executive Editor"}],"url":"https://www.linkedin.com/company/mobile-bay-business-journal"},{"company":"Scarborough Consulting, Inc","company_id":null,"location":"Pensacola, FL","positions":[{"description":"Designed, coordinated, and managed advertising campaigns.Lead public relations consultant for the City of Destin, Florida.Designed and created external communication materials– press releases, brochures, flyers, newsletters, news articles, logos, product promotional material, and presentations.Created, designed, edited publications: Perdido Key Chamber of Commerce Directory, Gulf Breeze Chamber Directory, The Portal-The Gulf Coast Technology Business Quarterly, Designed, coordinated, and managed advertising campaigns.Lead public relations consultant for the City of Destin, Florida.Designed and created external communication materials– press releases, brochures, flyers, newsletters, news articles, logos, product promotional material, and presentations.Created, designed, edited publications: Perdido Key Chamber of Commerce Directory, Gulf Breeze Chamber Directory, The Portal-The Gulf Coast Technology Business Quarterly,","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"Scarborough Consulting, Inc","title":"V.P. Marketing and Advertising"}],"url":""},{"company":"Eli Lilly and Company","company_id":null,"location":"","positions":[{"description":"Played key role in registration of 56 pharmaceutical products in 23 foreign markets.Provided regulatory support for new pharmaceutical product worldwide launch.Liaison at first international-sponsored pharmaceutical meeting held in post-Soviet Russia.Implemented cost-saving translation services for essential corporate documents.Co-led division-wide process improvement team to improve efficiency and reduce research costs.Research analytical chemist – Co-author on twelve publications","duration":"1980 1995 15 years","duration_short":"15 years","end_date":"1995","start_date":"1980","subtitle":"Eli Lilly and Company","title":"Associate, International Marketing"}],"url":""},{"company":"US Air Force","company_id":"united-states-air-force","location":"","positions":[{"description":"Airborne Russian translator. 700+ hours flight time. Airborne Russian translator. 700+ hours flight time.","duration":"1975 1979 4 years","duration_short":"4 years","end_date":"1979","start_date":"1975","subtitle":"US Air Force","title":"Russian Translator"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["Mark Murnan “Dave was a great friend to me in the USAF. We were stationed together for 4 years through language school, radio school, overseas and at SAC headquarters. He was my first best man.”","Calvin M. Bacon, Jr “Dave is the consumate professional. He constantly strives to improve the Mobile Bay Business Journal by incorporating the latest Internet features. Although he is progressive in his approach, he has the highest journalistic standards which is rarely seen in today\'s media.”"]']
User: ['Melanie Schwartz', 'OPERATIONS LEADER with over 28 years experience. Excels at improving processes, problem solving and reducing costs. Collaborative leader with extensive operations, strategic planning and project management experience. Demonstrated success developing, translating, and executing core business and operational processes to drive results. Accomplished in managing resources and leading cross functional teams across departments in major corporations and small business. Known for driving outcomes and building long-lasting relationships at all levels within the organization. Core Competencies: • Strategic Planning • Program/Project Management • Business Development & Consulting • Training and Staff Development • Continuous Improvement • P&L Management • Process Development and Improvement • Change Management • Multi-Unit Operations/Retail Management • Microsoft Office Suite', 'Sr. Retail Project Manager at Northern Tool + Equipment', 'Northern Tool + Equipment', '[{"company":"Northern Tool + Equipment","company_id":"northern-tool---equipment","industry":"Retail","location":null,"positions":[{"description":"","duration":"Nov 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Northern Tool + Equipment","title":"Senior Retail Project Manager"},{"description":"","duration":"Mar 2021 Nov 2021 9 months","duration_short":"9 months","end_date":"Nov 2021","start_date":"Mar 2021","subtitle":"Northern Tool + Equipment","title":"Retail Project Manager"}],"url":"https://www.linkedin.com/company/northern-tool---equipment"},{"company":"Winmark Corporation","company_id":"winmark-resale","location":"Plymouth MN","positions":[{"description":"Provided business consulting and support to business owners in all areas of operations, sales, marketing, financial analysis and business development. Created processes to increase efficiencies and improve operational and financial performance. Worked with owners to help grow sales and increase market share. Managed projects for new and improved business processes and initiatives. Achievements:• Developed, tested, launched and managed a social media marketing program in select test stores, then scaled system-wide as a standard program to increase brand awareness, sales and market share. • Helped turn many failing franchise locations into profitable stores by creating specific steps and action plans, leading to increased sales and customer count.","duration":"Jan 2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"Jan 2015","subtitle":"Winmark Corporation","title":"Business Consultant"}],"url":"https://www.linkedin.com/company/winmark-resale"},{"company":"CVS Health","company_id":"cvs-health","location":"Twin Cities MN","positions":[{"description":"","duration":"Aug 2014 Jan 2015 6 months","duration_short":"6 months","end_date":"Jan 2015","start_date":"Aug 2014","subtitle":"CVS Health","title":"Field / Retail Management"}],"url":"https://www.linkedin.com/company/cvs-health"},{"company":"Best Buy","company_id":"best-buy","location":"Richfield, mn","positions":[{"description":"Managed business operations, projects and support for 410+ Best Buy Mobile Specialty retail stores nationwide. Led team to develop and execute sales, merchandising, marketing, loss prevention, IT, demand planning, training, human resource, and customer service strategies across all Best Buy Mobile Specialty stores.Achievements: • Developed and launched the operational strategy, operating platform, and standard operating processes (SOP) for the Mobile Specialty store format. • Analyzed operating platform to identify performance and cost improvement opportunities. • Held weekly cross-functional meetings with field leadership and corporate to discuss business results and driving continuous improvement.• Key operations leader in leadership team that successfully grew the chain from a test store to 410+ locations nationwide. • Contributed to building the Best Buy Mobile infrastructure and business model to grow Best Buy’s mobile phone business from $200M to $1.2B in annual gross profit, achieving a 200% market share increase in 3 years.• Helped to develop industry-changing operational processes and value propositions, including mobile phone pre-sales, Walk out Working (WOW) customer service model that was implemented company-wide.","duration":"Sep 2008 2013 5 years","duration_short":"5 years","end_date":"2013","start_date":"Sep 2008","subtitle":"Best Buy","title":"Senior Manager, Retail Operations - Best Buy Mobile"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"Best Buy","company_id":"best-buy","location":null,"positions":[{"description":"Provided leadership and direction to the team. Managed and prioritized retail initiatives to ensure correct timing and matched capacity within the retail stores. Created and managed projects for new and improved business processes. Achievements:• Appointed to help create the new capability and utilized previous Best Buy -gatekeeping experience to create the new capability. • Led the initiative to define and identify the process to measure and manage “Retail Capacity”. • Effectively evolved and maintained the National Retail Calendar and built new capacity management tools and processes.","duration":"Sep 2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"Sep 2007","subtitle":"Best Buy","title":"Director, Retail Traffic Center-Capacity"},{"description":"Built and led a team of Project Managers to manage all retail merchandising projects and remodels for 1000+ U.S. big box retail stores with a year budget of $20M +. Led and facilitated weekly project review meetings with senior leadership to manage changes and prioritization. Created and presented business cases for new projects/programs. Gained approval for kick-off.Achievements: • Established a new vision for managing merchandising projects resulting in “on-budget” projects and enhanced end to end customer experiences.• Spearheaded a brand new capability in the company by hiring a team of Project Managers to build the Platform Initiative Management capability, ensuring all retail merchandising projects and remodels were completed on time and on budget.","duration":"Oct 2005 Sep 2007 2 years","duration_short":"2 years","end_date":"Sep 2007","start_date":"Oct 2005","subtitle":"Best Buy","title":"Director, Platform Initiative Management"},{"description":"Responsibilities:• Training and Communication for the Retail Sales Support areas• Employee Development• Development of retail training materials for Sales Support departments• Integrated the Best Buy Credit Card, Gift Card and Reward Zone programs into the retail sales strategy• Business analysis• Vendor relationship• Managed a shared program budget between HSBC bank and Best Buy• Developed yearly program strategies• Project management• Retail Drive Period planning• Event planning","duration":"Apr 2003 Oct 2005 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2005","start_date":"Apr 2003","subtitle":"Best Buy","title":"Senior Manager, Sales Development"},{"description":"Responsibilities:• Managed and approved retail initiatives and communication• Subject Matter Expert for retail processes (SOP)• Created and maintained retail processes (SOP)• Continuous process improvement• Retail capacity filter • Managed the 2-way communication to and from retail• Retail training scheduling and coordinating• Created and maintained National Retail Calendar• Helped build and drive a new Calendar and Capacity capability for the company","duration":"Oct 2001 Apr 2003 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2003","start_date":"Oct 2001","subtitle":"Best Buy","title":"Senior Retail Process Manager - Retail Gatekeeping"},{"description":"Responsibilities:• Introduced and implemented the Gatekeeping function to the Services business owners• Integrated into the Services business team• Established a business rhythm which included driving strategic business initiatives • Prioritized projects for the Services business• Streamlined communication to retail• Initiated, built and coordinated retail training• Created and maintained retail processes (SOP)• Continued process improvement","duration":"Jan 2000 Oct 2001 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2001","start_date":"Jan 2000","subtitle":"Best Buy","title":"Retail Process Manager - Retail Gatekeeping"},{"description":"Set and executed the store business plans, monitored store performance, created a positive team culture and aligned the stores leadership team around achieving store goals and budgets. Managed 6 different stores with 100-140 employees ranging between $20M to $45M in annual revenues.","duration":"Oct 1991 Jan 2000 8 years 4 months","duration_short":"8 years 4 months","end_date":"Jan 2000","start_date":"Oct 1991","subtitle":"Best Buy","title":"General Manager"},{"description":"Assistant Manager in all areas of the store/disciplines• Commission Sales (Green Bay, WI)• Operations Manager (Green Bay, WI)• Inventory Manager (Green Bay, WI )• Merchandising Manager (Green Bay, WI and East Madison WI)• 10-30 employees","duration":"Jul 1988 Oct 1991 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 1991","start_date":"Jul 1988","subtitle":"Best Buy","title":"Assistant Store Manager"},{"description":"Cashier/Customer Service","duration":"Jul 1987 Jul 1988 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 1988","start_date":"Jul 1987","subtitle":"Best Buy","title":"Cashier/Customer Service"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"Toys R Us","company_id":"toysrus1","location":"Green Bay, Wisconsin Area","positions":[{"description":"Customer Service Customer Service","duration":"Aug 1985 Jun 1987 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 1987","start_date":"Aug 1985","subtitle":"Toys R Us","title":"Customer Service"}],"url":"https://www.linkedin.com/company/toysrus1"}]', '["Eric Pedersen “Melanie is a talented retail professional. She is detail oriented, driven, and cares deeply about the store employee experience. Thanks to her many years in field and corporate roles, she has the ability to define and deliver effective operational solutions that meet store level and business bottom line needs. I have worked with her as an employee as well as a coworker and appreciated her relentless energy and positive attitude. If you are looking for a hard-working, seasoned retail leader focused on delivering quality, hire Melanie.”","Cambria Fladager “Melanie has been an internal audit client for several engagements. She has always welcomed the opportunity to have a different perspective in assessing operations of her area. She is highly engaged, enthusiastic, and passionate. I have always looked forward to partnering with Melanie for these qualities as well as her desire and ability to drive results and action. I would highly recommend Melanie for any position which requires people interaction, a need to work cross functionally with a number of partners, and influence results/manage change.”"]']
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The agent's job is to provide travel planning services. Today, the agent is reaching out to the user because they need to discuss a customized itinerary for an upcoming trip.
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Agent: ['Russell "Scott" Vernon', 'As an independently owned and operated Cruise Planners Franchise I give my clients the customer service and follow up they are entitled to. I strive to offer the best value, service and commitment for my clients. My goal is to satisfy your travel needs and help you make memories happen.', 'Owner of Cruise Planners Franchise', 'Cruise Planners', '[{"company":"Cruise Planners","company_id":"cruise-planners","industry":"Travel Arrangements","location":"","positions":[{"description":"I am excited to share the news with you. I’ve recently joined Cruise Planners /American Express as an independently owned and operated franchise. Cruise Planners is a national company that has a tremendous reputation for quality, service and value. We are an award-winning travel company and are top producers with virtually every cruise line so I can provide you with preferential cruises and best valued packages.Cruising is one of the most exciting, popular and valuable forms of travel. As an American Express Travel Services Representative agency, we offer Mariner Club sailings with great specials and the ability to pay all or portions of your vacation by using your American Express Reward Points.Cruise Planners not only specializes in cruises but we also offer great land and tour vacations. Whether you are celebrating a milestone birthday, wedding/honeymoon, family reunion or just want to get away with loved ones, I can assist you in planning the perfect vacation.Planning vacations can be a little complicated. My in-depth knowledge, personal experience and strong relationships with the cruise lines, land and tour companies will guide you to the best vacation. Tell me your hopes and dreams, together we’ll plan the perfect escape.Contact me at any time for brochures or the latest specials. You deserve a break. Make it the best experience it can be for you and your loved ones.","duration":"Oct 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Oct 2013","subtitle":"Cruise Planners","title":"Owner"}],"url":"https://www.linkedin.com/company/cruise-planners"},{"company":"University of Mississippi Medical Center","company_id":"university-of-mississippi-medical-center","location":"Jackson, Mississippi Area","positions":[{"description":"","duration":"Apr 2009 Jul 2013 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jul 2013","start_date":"Apr 2009","subtitle":"University of Mississippi Medical Center","title":"Ambassador Services Manager"}],"url":"https://www.linkedin.com/company/university-of-mississippi-medical-center"},{"company":"Paw Pals Dog Walking/Pet sitting Service","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2007 Aug 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2008","start_date":"Aug 2007","subtitle":"Paw Pals Dog Walking/Pet sitting Service","title":"Owner"}],"url":""},{"company":"Logistic Solutions Group","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2007 Jul 2007 7 months","duration_short":"7 months","end_date":"Jul 2007","start_date":"Jan 2007","subtitle":"Logistic Solutions Group","title":"Senior Training Specialist"}],"url":""},{"company":"HD Supply Utilities","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2006 Dec 2006 7 months","duration_short":"7 months","end_date":"Dec 2006","start_date":"Jun 2006","subtitle":"HD Supply Utilities","title":"Inside Sales"}],"url":""},{"company":"U.S. Army Mississippi National Guard 114th Military Police Company","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2001 Jan 2003 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2003","start_date":"Sep 2001","subtitle":"U.S. Army Mississippi National Guard 114th Military Police Company","title":"Military Police Team Leader"}],"url":""},{"company":"Home Depot","company_id":null,"location":"","positions":[{"description":"","duration":"May 2001 Dec 2001 8 months","duration_short":"8 months","end_date":"Dec 2001","start_date":"May 2001","subtitle":"Home Depot","title":"Sales"}],"url":""},{"company":"The Coca-Cola Company","company_id":"the-coca-cola-company","location":"","positions":[{"description":"","duration":"Jul 2000 May 2001 11 months","duration_short":"11 months","end_date":"May 2001","start_date":"Jul 2000","subtitle":"The Coca-Cola Company","title":"Route Sales"}],"url":"https://www.linkedin.com/company/the-coca-cola-company"},{"company":"Master Halco","company_id":"master-halco","location":"","positions":[{"description":"","duration":"Aug 1997 Jun 1999 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 1999","start_date":"Aug 1997","subtitle":"Master Halco","title":"Office Manager"}],"url":"https://www.linkedin.com/company/master-halco"},{"company":"U.S. Army","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1987 Feb 1996 8 years 7 months","duration_short":"8 years 7 months","end_date":"Feb 1996","start_date":"Aug 1987","subtitle":"U.S. Army","title":"Military Police"}],"url":""}]', '["Meg Martin, BSBA, MS, NCC, NCCMHC, LPC “I have worked with Scott for over 3 years, and his work ethic and professionalism are a source of inspiration to all who work with him. His knowledge, skills, and compassion are true assets to those in the community in which he serves and his colleagues at UMMC.”","Nolan Aikens “Scott does a great job at Cruise Planners. He is very involved in the community and is well respected.”"]']
User: ['Heather Coursen', 'Travel planner blessed with a serious case of wanderlust. Traveling the world and learning about new cultures is my passion, and I pass that expertise on to my clients. High-energy, disciplined, adapts to fast paced environments with over 10 years of travel planning experience. Certified travel planner with proven track record of driving sales and building lasting customer relationships. Specialties: Travel planning, sales, itinerary planning, copy editing, event planning, writing', 'Co-Owner at Park Princess, LLC', 'Park Princess, LLC', '[{"company":"Park Princess, LLC","company_id":null,"location":"","positions":[{"description":"\uf0a7 Creating SEO content for readers and listeners of blog and podcast across multiple platforms\uf0a7 Managing social media presence on Pinterest, Facebook (page and group), YouTube, and Instagram \uf0a7 Creating SEO content for readers and listeners of blog and podcast across multiple platforms\uf0a7 Managing social media presence on Pinterest, Facebook (page and group), YouTube, and Instagram","duration":"Jul 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Park Princess, LLC","title":"Co-Owner"}],"url":""},{"company":"MEI & Mouse Fan Travel","company_id":"mei-&-mouse-fan-travel","location":"Burbank, CA","positions":[{"description":"● Experienced in booking and arranging travel to thousands of destinations around the globe● Specializing in Disney destinations; College of Disney Knowledge graduate● Responsible for running a $1,400,000 business with 98% guest satisfaction rate● Proficient in using all channels of social media (Facebook, Twitter, Instagram, Pinterest, etc.) to drive business, connect with consumers to start a dialogue with customers about my travel brand● Manage over 900 client vacations from start to finish ● Handle all aspects of trips ranging from 2 – 15 days, including transportation, lodging, activities and dining● Proficient in use of SABRE software● Host group cruises and tours ranging from 20 – 500+ guests - Required to set up for and host special events such as dessert parties, fireworks viewing, dance parties & welcome receptions to hand out event credentials and schedules● Certified Travel Associate (CTA) and Accredited Cruise Counselor (ACC) certifications● Named one of the Best Travel Agents of 2016 & 2017 by the Unofficial Guide and Touring Plans.com● 2018 Travel Age West Trendsetter Award - Runner Up, Best Use of Social Media● 2019 Travel Age West Trendsetter Award - Winner, Best Use of Social Media","duration":"Jun 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Jun 2010","subtitle":"MEI & Mouse Fan Travel","title":"Independent Vacation Planner"}],"url":"https://www.linkedin.com/company/mei-&-mouse-fan-travel"},{"company":"The Walt Disney Company","company_id":"the-walt-disney-company","location":"Burbank, CA","positions":[{"description":"* Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”* Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions* Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience* Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com* Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment* Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping* Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service* Drives Store results by suggesting additional items to Guests to meet their needs* Ability to demonstrate strong Guest-focused engagement on and off the sales floor* Demonstrated success working as a member of a team* Ability to receive feedback and take action when appropriate","duration":"Oct 2015 Apr 2019 3 years 7 months","duration_short":"3 years 7 months","end_date":"Apr 2019","start_date":"Oct 2015","subtitle":"The Walt Disney Company","title":"Walt Disney Studios Store - Sales Associate"}],"url":"https://www.linkedin.com/company/the-walt-disney-company"},{"company":"The Walt Disney Company/Central Florida Joint Apprenticeship Training Committee","company_id":"the-walt-disney-company","location":"Orlando, FL","positions":[{"description":"• Responsible for recruiting apprentices and qualified instructors• Maintained collaborative relationships with Walt Disney World, Carpenter’s Local Union 1820, Florida Board of Education, Mid Florida Tech and other local apprenticeship programs.• Planned annual graduation ceremony, including complying with Fund budget and applicable rules; plan other apprentice events as needed.• Coordinated processing and communication of apprentice applications, interviews, and evaluations.• Ensured compliance with educational requirements set forth by the Florida Board of Education, affiliated technical schools, and industry standards. • Participated in establishing goals with the Apprenticeship Program Committee and Apprenticeship Program Trustees, and ensured daily activities aligned with meeting these goals.• Coordinated with and monitored instructors to ensure proper instruction was provided to apprentices.• Coordinated and attended Committee and Trustee meetings as necessary.• Conducted transactions as directed by the Trustees regarding use of the Program’s petty cash fund.• Sent reports on advancement of apprentices to employer and union stipulating year advanced to and effective date of the advancement for each apprentice.• Made recommendations to the Committee on ways and means to improve the training program.• Maintained and updated apprentice records, including applications, evaluations, education files, attendance, hours worked, and discipline.• Responsible for developing and maintaining ongoing relationships with recruitment sources such as Helmets to Hardhats, Dept. of Veteran Affairs, Orange County Public Schools, and the Florida Dept. of Education.• Fulfilled a supervisory role while monitoring students and instructors.","duration":"Jun 2014 Feb 2015 9 months","duration_short":"9 months","end_date":"Feb 2015","start_date":"Jun 2014","subtitle":"The Walt Disney Company/Central Florida Joint Apprenticeship Training Committee","title":"Training Director"}],"url":"https://www.linkedin.com/company/the-walt-disney-company"},{"company":"Haunted HalloWharton Festival","company_id":null,"location":"Wharton, NJ","positions":[{"description":"• Conceived, directed and coordinated community Halloween event for Boro of Wharton• Helped to grow event attendance in a 5 year period from 800 guests to over 5,000 in its last year• Lead and directed the event design, marketing and promotional materials while overseeing a team of 24 volunteers• Managed all logistics including AV, lighting, venues, budget and talent, as well as payments and vendor relations• Partnered with local government and law enforcement to ensure a successful event• Worked with local vendors for food, entertainment and other onsite amenities","duration":"Feb 2008 Nov 2013 5 years 10 months","duration_short":"5 years 10 months","end_date":"Nov 2013","start_date":"Feb 2008","subtitle":"Haunted HalloWharton Festival","title":"Creator / Chairperson"}],"url":""},{"company":"IBEW Local 102","company_id":null,"location":"Parsippany, NJ","positions":[{"description":"• Oversaw the recruitment of 400 new apprentices annually, from application to onboarding• Processed, tracked, and maintained applications in the Labor Power database • Contributed to the creation and implementation of new applicant tracking database• Scheduled and set up monthly lunch meetings for 15+ board members• Planned bi-annual graduation banquets for 75+ graduating apprentices - venue selection, catering, sent and tracked invitations & RSVP lists, budget maintenance, hosted events• Wrote and updated articles weekly on company website, as well as speeches for company Business Manager","duration":"Nov 2005 Jan 2011 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jan 2011","start_date":"Nov 2005","subtitle":"IBEW Local 102","title":"Administrative & Event Specialist"}],"url":""},{"company":"Network for Continuing Medical Education","company_id":null,"location":"Secaucus, NJ","positions":[{"description":"• Planned lectures and dinner meetings for hospitals nationwide, ranging from 10 – 2,000 attendees• Chose meeting locations, sent invitations, managed RSVP lists and set up catering and AV needs• Represented and acted as the Director of Meeting Division when they were not available • Planned lectures and dinner meetings for hospitals nationwide, ranging from 10 – 2,000 attendees• Chose meeting locations, sent invitations, managed RSVP lists and set up catering and AV needs• Represented and acted as the Director of Meeting Division when they were not available","duration":"Feb 2004 Nov 2005 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2005","start_date":"Feb 2004","subtitle":"Network for Continuing Medical Education","title":"Meeting & Event Coordinator"}],"url":""},{"company":"WPLJ","company_id":null,"location":"New York, NY","positions":[{"description":"• Coordinated prize fulfillment and provided on-site promotional assistance• Handed out prizes, t-shirts and stickers to crowd at live events• Responsible for helping the talent at concerts to ensure they had everything they needed• Scheduled and supervised live promotional appearances• Assisted in writing of press releases for the station• Mingled with guests at events and helped to create excitement around the event • Coordinated prize fulfillment and provided on-site promotional assistance• Handed out prizes, t-shirts and stickers to crowd at live events• Responsible for helping the talent at concerts to ensure they had everything they needed• Scheduled and supervised live promotional appearances• Assisted in writing of press releases for the station• Mingled with guests at events and helped to create excitement around the event","duration":"Jan 2003 May 2003 5 months","duration_short":"5 months","end_date":"May 2003","start_date":"Jan 2003","subtitle":"WPLJ","title":"Promotions Department Intern"}],"url":""}]', '["Toni Elias “Excellent NO FEE Travel Agent.”","Lou Baram “The best you can get!”"]']
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The agent's job is to assist customers in choosing the correct fit of products and services, and today the user is reaching out to the agent because they need assistance in finding the best solution to their social media problems and building relationships with their customers.
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Agent: ['Jeffrey C.', '↬ Available for full-time opportunities or contract/consulting projects. Multifaceted user interface engineer specializing in design systems, content infrastructure, and building more inclusive digital products. Passionate about crafting outstanding user experiences that are driven by data, and differentiated by design.', 'User Interface Engineer', 'Freelance, Contracting, and Consulting', '[{"company":"Freelance, Contracting, and Consulting","company_id":null,"location":"Chicago, IL","positions":[{"description":"I partner with forward-thinking companies of all sizes to design, develop, and scale their digital products for iOS, Android, and the web. I have worked with product teams all over the world — from individual founders who are self-funded, to large multi-national organizations.I specialize in building design-driven, user-centered experiences that inspire audiences to interact, engage, share, and purchase. I partner with forward-thinking companies of all sizes to design, develop, and scale their digital products for iOS, Android, and the web. I have worked with product teams all over the world — from individual founders who are self-funded, to large multi-national organizations.I specialize in building design-driven, user-centered experiences that inspire audiences to interact, engage, share, and purchase.","duration":"May 2006 - Present 15 years 11 months","duration_short":"15 years 11 months","end_date":"Present","start_date":"May 2006","subtitle":"Freelance, Contracting, and Consulting","title":"User Interface Engineer"}],"url":""}]', '["LinkedIn User “I had the opportunity to work with Jeffrey for a few months at Giveforward, and it was a pleasure. He\'s a dedicated, hard working individual with an excellent grasp on the ebbs and flows of the web development world and technology as a whole. Although our tech backgrounds follow a slightly different track of skillsets(ops/dev), we were always able to collaborate with the same end goals: a fantastic product and excellent user experience. He would make a great addition to any team.”","Celeen Rusk “ Working with Jeffrey for a short time at GiveForward, I learned how enthusiastic and hardworking he is. He always had another idea for some way to improve the code base; he was always a good person to go to for questions about the best implementation for something. He approached every task with a joy, fervor, and are that I rarely see. He genuinely cares about his colleagues and their wellbeing, and not only does he contribute to the code as a great engineer, he contributes to a team as a joyful and giving person.”"]']
User: ['Shelley Karlins', '"To conceive of knowledge as a collection of information seems to rob the concept of all its life... Knowledge resides in the user and not in the collection. It is how the user reacts to a collection of information that matters." -- Churchman, 1971 "When you want something you\'ve never had, you have to do something you\'ve never done."', 'Account Manager at CDW', 'CDW', '[{"company":"CDW","company_id":"cdw","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"CDW features dedicated Account Managers, that\'s me, who help customers choose the correct fit of products and services to best meet their unique needs.I have built very strong relationships with customer contacts, vendor partners, and specialists in order to best assist my customers in all of their technology needs. I am able to position CDW\'s solutions as a strategic advantage for the long term needs of my customers. I have developed and maintained exceptional consultative relationships, and frankly, friendships, with key executives and decision makers within my territory which leads to surpassing revenue and profit goals every quarter. With dedication to my continuous training and education here at CDW, I have been able to understand and offer a wide range of technologies from discrete hardware and software products to complex technology solutions. Personal Note: I have a love for knowledge. Learning new things is my passion and drives me to better myself everyday. I love to making people\'s days better. I want calling me for customer service to be less of a chore and more something to look forward to. I want all customers to know, that if you call me, i will always have an answer for you and a follow up on your requests. I will do everything I can to assure accuracy and timeliness on all requests. I genuinely care about my customers and coworkers, I try to always bring positive energy to my working environment and do what I can do make everyone\'s day a little bit easier.","duration":"Aug 2013 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"Aug 2013","subtitle":"CDW","title":"Account Manager - Med/Lar Division"}],"url":"https://www.linkedin.com/company/cdw"},{"company":"Reed Social Media Group","company_id":"reed-social-media-group","location":"Northbrook, IL","positions":[{"description":"Reed Social Media Group is a market leader in social media, by supplying top of the line social media benefits and assistants to all clients and organizations. We are experts in finding the best solution to your social media problems and building the relationships with the customers you always wished you had! I am always looking for new talent to add to our team, please reach out if you are interested! Reed Social Media Group is a market leader in social media, by supplying top of the line social media benefits and assistants to all clients and organizations. We are experts in finding the best solution to your social media problems and building the relationships with the customers you always wished you had! I am always looking for new talent to add to our team, please reach out if you are interested!","duration":"Jan 2013 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Reed Social Media Group","title":"Account Manager"}],"url":"https://www.linkedin.com/company/reed-social-media-group"},{"company":"The Hanover Insurance Group","company_id":"the-hanover-insurance-group","location":"Howell, MI","positions":[{"description":"Problem solver for all Territory Sales Managers on customer issues; advising TSMs of new technologies and policies Developed a high performance team in order to successfully research/present the advantages and disadvantages of social mediaWorked with agencies to increase new business and help build relationships with insured in hopes to increase retention ratesImprove communication skills by regularly using different forms of technology: webinars, phone conference, and video conferences","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"The Hanover Insurance Group","title":"Future Leaders Internship Program - Marketing"}],"url":"https://www.linkedin.com/company/the-hanover-insurance-group"},{"company":"Michigan State University","company_id":"michigan-state-university","location":"East Lansing, MI","positions":[{"description":"Improved presentation skills by presenting lectures to the classEnhanced time management through grading papers and projects; resumes, reflections, study abroad activitiesRedesigned course projects to better suit the semester of students and made grading more efficientAccommodated to the needs of the students and guest speakers; Responded to Inquiries Via E-mail Improved presentation skills by presenting lectures to the classEnhanced time management through grading papers and projects; resumes, reflections, study abroad activitiesRedesigned course projects to better suit the semester of students and made grading more efficientAccommodated to the needs of the students and guest speakers; Responded to Inquiries Via E-mail","duration":"Aug 2011 Dec 2011 5 months","duration_short":"5 months","end_date":"Dec 2011","start_date":"Aug 2011","subtitle":"Michigan State University","title":"Teacher\'s Assistant for Freshman Business Seminar"}],"url":"https://www.linkedin.com/company/michigan-state-university"},{"company":"What\'s Happening! Community Newspapers","company_id":"what%27s-happening-community-newspapers","location":"Northbrook, IL","positions":[{"description":"Exhibitor for two regional Trade ShowsExpanded and introduced the newspaper to new companies through personal selling and sales callsRefined communication skills through interaction with diverse groups of people Exhibitor for two regional Trade ShowsExpanded and introduced the newspaper to new companies through personal selling and sales callsRefined communication skills through interaction with diverse groups of people","duration":"Jun 2011 Sep 2011 4 months","duration_short":"4 months","end_date":"Sep 2011","start_date":"Jun 2011","subtitle":"What\'s Happening! Community Newspapers","title":"Trade Show Exhibitor and Sales Internship"}],"url":"https://www.linkedin.com/company/what%27s-happening-community-newspapers"},{"company":"Starbucks Coffee Company","company_id":"starbucks","location":"Northbrook, IL & Okemos, MI","positions":[{"description":"Assisted in process training of many new employeesExcelled in my sales of Coffee and Via; Continuously hit daily store sales goalLearned Coffee Pairing and Coffee Services in order to satisfy our customers and build strong relationships Assisted in process training of many new employeesExcelled in my sales of Coffee and Via; Continuously hit daily store sales goalLearned Coffee Pairing and Coffee Services in order to satisfy our customers and build strong relationships","duration":"Jun 2010 Aug 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2011","start_date":"Jun 2010","subtitle":"Starbucks Coffee Company","title":"Barista"}],"url":"https://www.linkedin.com/company/starbucks"}]', '["Alex Disbrow “Shelley and I have been working together for over a year now and it\'s evident in every conversation that she is a very happy individual and enjoys what she does. She is very intelligent and extremely resourceful in all areas of CDW, and as a Hewlett Packard Enterprise employee who constantly works with numerous vendors, she is one of my favorites. I always enjoy getting a call from Shelley, and because of her my experiences with CDW and our mutual customers are always exemplary. ”","Danielle Washington “Shelley is a wonderful person. She is very kind, patient and attentive to coworkers and customers. When depended on, Shelley will efficiently make sure requested tasks are completed in a timely manner. Thank you for all that you do Shelley! ”"]']
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The agent's job is to help individuals understand their insurance options, and today the user is reaching out to the agent because they need assistance in identifying the best health insurance plan for their small business employees.
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Agent: ['Alex Forrest', "I'm your guy for individual health insurance, employee benefits for small business, and Medicare for the 65+ crowd. I've talked about this stuff on NPR, Fox Carolina News, and in other conferences and media outlets. My job is to help you understand your options so you can make an informed decision about what best fits your unique needs and situation. We stay on top of the rapidly changing health insurance market for families and small businesses in South Carolina, Georgia, and beyond. As an independent agent we help our clients find the best solution for their needs and budget, and we're not afraid to get outside the box. (I'm an outside-the-box guy in an industry that generally likes the box!)", 'Helps people understand their insurance options... Health Insurance | Medicare | Employee Benefits', 'AC Forrest Insurance Group', '[{"company":"AC Forrest Insurance Group","company_id":"ac-forrest-insurance-group","industry":"Insurance","location":"Greenville, South Carolina Area","positions":[{"description":"Independent insurance broker specializing in health insurance solutions for individuals/families and small employers in South Carolina and Georgia. We have often been successful in helping families and businesses find lower-cost solutions to their insurance needs while maintaining good coverage. Specialties: * Health insurance for individuals and small employers * Alternatives to health insurance such as health sharing ministries* Term life insurance* Supplemental insurance plans* Medicare Supplement plans (\\"Medi-gap\\")* Dental insurance* Travel insurance for international travel, mission trips, etc.www.ACForrest.com","duration":"Jan 2008 - Present 14 years 4 months","duration_short":"14 years 4 months","end_date":"Present","start_date":"Jan 2008","subtitle":"AC Forrest Insurance Group","title":"Principal"}],"url":"https://www.linkedin.com/company/ac-forrest-insurance-group"},{"company":"AC Forrest Media","company_id":null,"location":"Greenville, South Carolina Area","positions":[{"description":"AC Forrest Media provides web design, copywriting, and editing to insurance agents and other small businesses. You don\'t need a massive budget to have an attractive, effective digital presence to connect with your customers. www.ACForrestMedia.comI also host the Screen Smart Podcast: www.ScreenSmartPod.com. AC Forrest Media provides web design, copywriting, and editing to insurance agents and other small businesses. You don\'t need a massive budget to have an attractive, effective digital presence to connect with your customers. www.ACForrestMedia.comI also host the Screen Smart Podcast: www.ScreenSmartPod.com.","duration":"2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2017","subtitle":"AC Forrest Media","title":"Principal"}],"url":""},{"company":"Cox Custom Media","company_id":null,"location":"Greenville, SC","positions":[{"description":"Editing and occasionally re-writing client content for corporate and community newsletters. Editing and occasionally re-writing client content for corporate and community newsletters.","duration":"Sep 2006 Jan 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2008","start_date":"Sep 2006","subtitle":"Cox Custom Media","title":"Copyeditor"}],"url":""}]', '["Jeremiah D. Desmarais “Alex and members of his team are alumni of our Norvax University training programs which team health insurance agents to be more efficient, effective and sell ethically. As a repeat participant in our programs, Alex has demonstrated a commitment to his profession that is rare these days. It\'s no wonder he has so many positive comments already. He\'s just that dedicated to offering the highest quality service in the health insurance shopping process.”","Nathan Foy “I have been very impressed with Alex. I hired him last year as our health insurance agent. He has found ways to save two of my employees money. He is very responsive with small questions and eager to help. I\'ve been in business 10 years and Alex is the best health insurance agent I\'ve worked with.”","Victoria F. Burrows “Wow!! it was hard to only choose 3 attributes that describe Alex. He is a pleasure to work with. He has been there to service our small account when we needed him. He is always courtesy and punctual. Always returns call and emails timely. I would highly recommend your talking with Alex for all your insurance needs. He can help you find the policy that best suits your needs with no other motive but to provide you with good service and coverage. Thanks for taking the time to read my recommendation and I know you will not be disappointed if you call him. Victoria F. Burrows, Paralegal”","Pat Schaaf “Alex helped out family choose a health insurance package. He was very knowledgeable about the different providers and was able to recommend the best plan for us. It was a pleasure to work with him and we will certainly use him for our future insurance needs.”"]']
User: ['Tori Nicholson', 'Experienced professional interested in positions that support Human Resource functions. Strong clerical skills, excellent at establishing working relationships and serving as a liaison between management and employees to identify issues.', 'Administrative Professional', 'Private', '[{"company":"Private","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Private","title":"Human Resources Office Manager"}],"url":""},{"company":"Express Employment Professionals","company_id":"express-employment-professionals_163746","location":"United States","positions":[{"description":"","duration":"Nov 2011 May 2020 8 years 7 months","duration_short":"8 years 7 months","end_date":"May 2020","start_date":"Nov 2011","subtitle":"Express Employment Professionals","title":"Employment Specialist"}],"url":"https://www.linkedin.com/company/express-employment-professionals_163746"}]', '["Mike Cummings “Tori was a pleasure to work with. Her hands on approach was the difference. She was always prompt and friendly when providing services and correcting issues. I wouldn\'t hesitate on working closely with her again. ”","Danisha Lowe “Tori is an awesome person to work with. She is very stern and communicates very well. She also works well under pressure. I Have always believed in her journey to success and how she instills success in others. For questions or converse please feel free to contact to me Via email [email protected] ”"]']
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The agent's job is to provide technical guidance and mentorship in software development, while today the user is reaching out to the agent for advice on improving menu engineering and enhancing the quality of dining experiences at their restaurant.
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Agent: ['Venkatachalam Subramanian', "Software Developer with a Security Mindset.Major in Electrical and Computer Engineering with emphasis in Telecommunications, Networks & Security. Research experience in the field of wireless sensor networks and wireless LAN security.New Product and Software Development experience in the field of:-> Internet of Things-> Cloud-based Restaurant and Business Intelligence software-> Network/Application Security via cloud services and on-premise products.Currently, as a cross-functional software architect, driving enhancements to existing software solutions offered by compeat, new initiatives to expand current business and key contributor to the cloud transformation strategy.In the recent past, as a lead software developer in the Internet of Things Group within Cisco, played a critical role in the development of Cisco's cloud-based IoT Platform - Cisco Kinetic.-> Experience with overall SDLC-> Worked from requirements gathering, through product design, development, deployment and monitoring/support.-> Worked closely with product managers and sales engineers to groom requirements from the field and translate them into successful deliverables from the cross-functional engineering teams-> Engaged directly and continuously with initial lighthouse customers for driving early adoption of the platform; delivered and supported Proof-of-Concept milestones; and converted PoC feedback into successful cross-functional engineering executions for the platform.-> Worked with executives directly to explore new initiatives with potential to expand business with a recurring revenue model.-> Worked across scrum teams as an architect as well as, played the role of development lead for a scrum team. -> Provided mentorship for developers within and across teams.Career Interests: A challenging career focusing on impactful software development as a software developer, architect and researcher.", 'Software Architect | Technical Lead', 'Q2', '[{"company":"Q2","company_id":"q2software","industry":"Financial Services","location":"Austin, Texas, United States","positions":[{"description":"Consumer Payments, 3rd party services integrations Consumer Payments, 3rd party services integrations","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Q2","title":"Senior Staff Software Engineer"}],"url":"https://www.linkedin.com/company/q2software"},{"company":"Compeat Restaurant Management Software","company_id":"compeat-restaurant-management-systems","location":"Austin, Texas Area","positions":[{"description":"o Cross-functional Software Architect for Compeat, which offers innovative cloud-based restaurant management software solutions that leverages technology to increase control, reduce costs, enhance insight and improve efficiency for restaurant operators.o Focus areas: Data acquisition, processing and storage; 3rd party POS (Point-Of-Sale) systems integration; Cloud transformation; New initiatives o Cross-functional Software Architect for Compeat, which offers innovative cloud-based restaurant management software solutions that leverages technology to increase control, reduce costs, enhance insight and improve efficiency for restaurant operators.o Focus areas: Data acquisition, processing and storage; 3rd party POS (Point-Of-Sale) systems integration; Cloud transformation; New initiatives","duration":"Jun 2019 Jun 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2020","start_date":"Jun 2019","subtitle":"Compeat Restaurant Management Software","title":"Software Architect"}],"url":"https://www.linkedin.com/company/compeat-restaurant-management-systems"},{"company":"Cisco","company_id":"cisco","location":null,"positions":[{"description":"Internet Of Things Groupo Software Platforms o Cisco Kinetic -> Lead developer for Cisco\'s IoT Cloud Platform that will securely connect, control, manage and monitor, Cisco IoT gateways, end-user devices, edge/fog applications and data transport between these fog devices and cloud end-points.-> Focused on Connected Transportation and Connected Manufacturing","duration":"Sep 2015 Jun 2019 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2019","start_date":"Sep 2015","subtitle":"Cisco","title":"Lead Software Engineer"},{"description":"Security Business Groupo Security and Cloud Organization-> Worked on cloud-based solutions to enhance perimeter-based defenses -> Developed/Implemented solution to create data paths for tunneling/routing traffic from on-premise Cisco Integrated Services Routers (ISR) to the cloud (Cisco Cloud Web Security), along with state-of-art authentication, authorization and context/session management functionalities, for security scanning and policy enforcement.","duration":"Nov 2014 Sep 2015 11 months","duration_short":"11 months","end_date":"Sep 2015","start_date":"Nov 2014","subtitle":"Cisco Systems","title":"Software Engineer III"},{"description":"Security Business Groupo Security and Cloud Organization -> Developed and deployed telemetry- and security-related services in the cloud to support and enhance functionality of existing cloud-based solutions -> Developed software modules/components for Cisco\'s next generation firewall (ASA-NGFW) and intrusion prevention system","duration":"Jul 2013 Nov 2014 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2014","start_date":"Jul 2013","subtitle":"Cisco Systems","title":"Software Engineer II"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Georgia Institute of Technology","company_id":"georgia-institute-of-technology","location":"Atlanta","positions":[{"description":"Communications Assurance and Performance GroupWorked with Prof.Raheem Beyah in the field of wireless sensor networks with emphasis on network security and performance. Thesis primarily focuses on proximity based attacks in wireless sensor networks.-> Identified and analyzed security vulnerabilities such as buffer overflows in multifarious systems that utilize sensors-> Analyzed side channel vulnerabilities in sensor networks-> Developed and implementing detection and recovery algorithms for sensor network attacks-> Optimized security and performance in code dissemination-> Developed comprehensive security framework for wireless sensor networks","duration":"Jan 2012 May 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2013","start_date":"Jan 2012","subtitle":"Georgia Institute of Technology","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/georgia-institute-of-technology"},{"company":"InterDigital Communications","company_id":"interdigital-communications","location":"Greater Philadelphia Area","positions":[{"description":"Wireless Systems EvolutionHands-on experience in the following:-> Single Sign-On-> Generic Bootstrapping Architecture (GBA)-> WPA Supplicant-> Extensible Authentication Protocols (EAP-SIM, EAP-AKA)-> SEEK Project for Android-> AAA Server Wireless Systems EvolutionHands-on experience in the following:-> Single Sign-On-> Generic Bootstrapping Architecture (GBA)-> WPA Supplicant-> Extensible Authentication Protocols (EAP-SIM, EAP-AKA)-> SEEK Project for Android-> AAA Server","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"InterDigital Communications","title":"Summer Research Intern"}],"url":"https://www.linkedin.com/company/interdigital-communications"},{"company":"Aircel Telecommunications","company_id":"aircel","location":"Chennai Area, India","positions":[{"description":"Extensively worked on the physical and network layer protocols involved in the GSM architecture, collaborating with the BSC, MSC and BTS teams. Also, worked alongside the network planning team. Extensively worked on the physical and network layer protocols involved in the GSM architecture, collaborating with the BSC, MSC and BTS teams. Also, worked alongside the network planning team.","duration":"Oct 2009 Nov 2009 2 months","duration_short":"2 months","end_date":"Nov 2009","start_date":"Oct 2009","subtitle":"Aircel Telecommunications","title":"Intern"}],"url":"https://www.linkedin.com/company/aircel"},{"company":"SAMEER CEM","company_id":"sameer-cem","location":"Chennai Area, India","positions":[{"description":"Society for Applied Microwave Electronics Engineering and Research - Center for Electromagnetics in IndiaWorked on the design for manufacturing of various RF and IF subsystems, modules and circuits in the communication network design division. Society for Applied Microwave Electronics Engineering and Research - Center for Electromagnetics in IndiaWorked on the design for manufacturing of various RF and IF subsystems, modules and circuits in the communication network design division.","duration":"May 2009 Jun 2009 2 months","duration_short":"2 months","end_date":"Jun 2009","start_date":"May 2009","subtitle":"SAMEER CEM","title":"Intern / Trainee"}],"url":"https://www.linkedin.com/company/sameer-cem"}]', '["Praveen Sooryanarayana “ I worked with Venkat for around 3 years during our project at Cisco. During this time he was able to quickly pick up new technologies and programming languages and handled complex problems which included performance issues with multithreading in Ruby-on-Rails. He also worked very well with external customers ensuring that the customer satisfaction levels were high. He also helped onboard new team members and was always ready to lend a hand to the junior team members. He used to show a lot of dedication and ensure that the work was completed with excellent quality within the required time frame. He is a great team player and has been a pleasure to work with !!”","Rakesh Babaria “Venkat exemplified his architectural skills in the Polling POS application with his immense knowledge of technical stack used. The artistic and geek sides of his brain work together in near-perfect harmony when it comes to finding solutions. He listens to the the problem with utter patience, seeks clarity and interprets it very well to other team members. He pays attention to minuscule details like unit testing, automated tests, documentation & workflow. He is an asset to any team and definitely a go to person for mentoring.”"]']
User: ['Ronald Knoll', 'Experienced Dining & Event Operations Manager taking care of people, serving them food and beverage and delivering a quality experience. European and American trained in service and wine education. Hospitality services professional skilled in both Public and Private food service, Menu Engineering, Catering & Events, Food & Beverage, Budgeting, Sales and managing people.', "General Manager at Tony P's Dockside Grill", "Tony P's Dockside Grill", '[{"company":"Tony P\'s Dockside Grill","company_id":null,"location":"Marina Del Rey, California","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Tony P\'s Dockside Grill","title":"General Manager"}],"url":""},{"company":"Catersource Magazine, Conference & Tradeshow","company_id":"catersource-magazine-conference-&-tradeshow","location":"Greater New Orleans Area","positions":[{"description":"I teamed up with Roy Porter/EngageWorks and Bill Pannhof/B&B Catering to present the hands on classes on Events and Banquets on/off site management/setup/service etc. It was a great time mentoring professionals from around the country on their service issues and challenges. I look forward to seeing everyone at the next Catersource Tradeshow. Please say hello! I teamed up with Roy Porter/EngageWorks and Bill Pannhof/B&B Catering to present the hands on classes on Events and Banquets on/off site management/setup/service etc. It was a great time mentoring professionals from around the country on their service issues and challenges. I look forward to seeing everyone at the next Catersource Tradeshow. Please say hello!","duration":"Mar 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Catersource Magazine, Conference & Tradeshow","title":"Presentor"}],"url":"https://www.linkedin.com/company/catersource-magazine-conference-&-tradeshow"},{"company":"StaffworkX/Black Tie Events","company_id":"staffworkx-black-tie-event-staffing","location":"Los Angeles","positions":[{"description":"Critic\'s Choice Awards, Emmy\'s, TED.COM, Oscars\'s, Golden Globes, LA Times \\"TASTE OF LA\\" Critic\'s Choice Awards, Emmy\'s, TED.COM, Oscars\'s, Golden Globes, LA Times \\"TASTE OF LA\\"","duration":"Dec 2010 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Dec 2010","subtitle":"StaffworkX/Black Tie Events","title":"Special Event Operations Manager"}],"url":"https://www.linkedin.com/company/staffworkx-black-tie-event-staffing"},{"company":"The OP Cafe/Golden Bull","company_id":null,"location":"Santa Monica, CA","positions":[{"description":"The OP Cafe is Santa Monica’s most iconic restaurant dating back to 1942 and has been owned by Mark & Lani Verge since 2006. The On the Verge Hospiltiay Group is a family owned, local restaurant group with 5 units in Santa Monica, CA. We are dedicated to supporting the local community and providing a quality experience to our guests. The OP Cafe is Santa Monica’s most iconic restaurant dating back to 1942 and has been owned by Mark & Lani Verge since 2006. The On the Verge Hospiltiay Group is a family owned, local restaurant group with 5 units in Santa Monica, CA. We are dedicated to supporting the local community and providing a quality experience to our guests.","duration":"Aug 2017 Aug 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2019","start_date":"Aug 2017","subtitle":"The OP Cafe/Golden Bull","title":"General Manager"}],"url":""},{"company":"The Culver Hotel","company_id":"the-culver-hotel","location":"Culver City, CA","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"The Culver Hotel","title":"Director Of Food And Beverage"}],"url":"https://www.linkedin.com/company/the-culver-hotel"},{"company":"Catalina Island Company","company_id":"catalina-island-company","location":"Avalon, CA","positions":[{"description":"","duration":"May 2014 Oct 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2016","start_date":"May 2014","subtitle":"Catalina Island Company","title":"Director of Banquets/ Events-Dir of Conference & Catering Services"}],"url":"https://www.linkedin.com/company/catalina-island-company"},{"company":"Joan\'s on Third","company_id":null,"location":"Los Angeles","positions":[{"description":"","duration":"Jan 2013 Apr 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2015","start_date":"Jan 2013","subtitle":"Joan\'s on Third","title":"VIP/VVIP Private Events Manager"}],"url":""},{"company":"Roy\'s Hawaiian Fusion Cuisine","company_id":null,"location":"Los Angeles","positions":[{"description":"","duration":"Jun 2013 May 2014 1 year","duration_short":"1 year","end_date":"May 2014","start_date":"Jun 2013","subtitle":"Roy\'s Hawaiian Fusion Cuisine","title":"Senior Restaurant Manager & Group Sales Manager"}],"url":""},{"company":"Bel Air Bay Club","company_id":"bel-air-bay-club","location":"Pacific Palisades, CA","positions":[{"description":"","duration":"Jul 2011 Sep 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2012","start_date":"Jul 2011","subtitle":"Bel Air Bay Club","title":"Upper Club Banquet Operations Manager"}],"url":"https://www.linkedin.com/company/bel-air-bay-club"},{"company":"Monterey Hill Steakhouse and Special Event Center","company_id":null,"location":"Monterey Park, CA","positions":[{"description":"","duration":"May 2009 Jun 2011 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2011","start_date":"May 2009","subtitle":"Monterey Hill Steakhouse and Special Event Center","title":"General Manager"}],"url":""},{"company":"Jonathan Club","company_id":"jonathan-club","location":"Santa Monica, CA","positions":[{"description":"","duration":"May 2007 Apr 2009 2 years","duration_short":"2 years","end_date":"Apr 2009","start_date":"May 2007","subtitle":"Jonathan Club","title":"Asst. General Manager/Director of Operations"}],"url":"https://www.linkedin.com/company/jonathan-club"},{"company":"Knoll’s Black Forest Inn","company_id":null,"location":"Santa Monica, California","positions":[{"description":"","duration":"1997 2007 10 years","duration_short":"10 years","end_date":"2007","start_date":"1997","subtitle":"Knoll’s Black Forest Inn","title":"Operating Partner"}],"url":""}]', '["Martin Yuhas “I worked directly with Ron helping to define the labor requirements at his restaurant. He is an intelligent, articulate and knowledgeable general manager who understands the needs of his customers and employees. He would be an asset to any organization.”","Vince Kikugawa “I had the pleasure of working with Ron while at Specialty Restaurants. He has great experiences in our business. I would not hesitate to recommend Ron for a management position. Please call me any questions.”"]']
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The agent's job is to develop and direct strategic marketing initiatives in the insurance industry, and today the user is reaching out to the agent because they need assistance in improving efficiencies and client satisfaction in their role as a Managed IT Services Supervisor.
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Agent: ['Rebecca J. Mikell, MBA, LUTCF, AAI, AIS', 'Tested, ambitious executive with 20 years of progressive achievement in developing and directing strategic marketing initiatives with one of the most innovative carriers in the insurance industry. An intuitive leader with acute business acumen and expertise in channel development and market penetration; cost control and reduction, acquisition and retention, key account development, direct response and brand marketing.', 'Assistant Director, Strategic Partnerships at Liberty Mutual Insurance', 'Liberty Mutual Insurance', '[{"company":"Liberty Mutual Insurance","company_id":"liberty-mutual-insurance","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Feb 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Liberty Mutual Insurance","title":"Assistant Director, Strategic Partnerships"},{"description":"Provide day-to-day account leadership and strategic planning on messaging, integrated marketing and lead generation.Client Management… business development manager for existing alumni association accounts. Marketing…Design ongoing marketing campaigns aligned with brand guidelines ensuring consistent messaging and achieving optimal response rates and revenue goals. Analysis/Reporting…Responsible for promoting the strategic business unit both internally and externally, overall client satisfaction, revenue reporting, market analysis, competitive benchmarking, and communication initiatives. Contracts/Renewals…Coordination and completion of proposal requests, finalist presentations, contract negotiations and renewals.","duration":"May 2005 - Present 16 years 3 months","duration_short":"16 years 3 months","end_date":"Present","start_date":"May 2005","subtitle":"Liberty Mutual Insurance Group","title":"Sr. Relationship Manager - Strategic Partnerships"}],"url":"https://www.linkedin.com/company/liberty-mutual-insurance"},{"company":"Liberty Insurance Pte Ltd.","company_id":"libertyinsurancesg","location":"Singapore","positions":[{"description":"Developed distinctive value propositions to engage prospective target audience and secure new accounts / partnerships.Initiated action plan and steps to improve and revamp lead generation approach and marketing communications and achieved higher penetrations and responses.Developed product enhancements, introduction of new products and /or pricing revisions to target customer segments more effectively","duration":"Dec 2016 Feb 2017 3 months","duration_short":"3 months","end_date":"Feb 2017","start_date":"Dec 2016","subtitle":"Liberty Insurance Pte Ltd.","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/libertyinsurancesg"}]', '["“During the four years Rebecca and I worked together, she always kept me informed of new opportunities to grow our affinity program with Liberty Mutual. Anytime issues or problems arose, she dealt with them quickly and was always accessible to our needs. Rebecca was a pleasure to work with and I would highly recommend her to another company or organization.”","“Having had the pleasure of working with Rebecca, I can truly say she is a professional with very high standards and has the skills to fill just about any role put in front of her. Of all the people I have managed over the years, Rebecca was the peak of work ethic, social skill and knowledge of what she did. And she never stopped wanting to get better and achieve more knowledge. An asset to say the least.”"]']
User: ['Joe Richardson', 'I am a very energetic person who always strives to improve procedures that have a direct and positive impact on my customers and co-workers. I firmly believe that what you do in life and at work is important, but more important, is taking pride in how you do it.', 'at', 'Marco Technologies', '[{"company":"Marco Technologies","company_id":"marco-technologies","industry":"IT Services and IT Consulting","location":"Jefferson City, Mo","positions":[{"description":"• Manage a support desk team to maintain a high quality level of service to Managed IT clients• Participate in process development to improve efficiencies in support and the user experience• Interview, hire, and train new support desk staff• Provide mentorship for technicians as well as junior peers• Establish and maintain client relationships to establish lines of communication, client loyalty, and satisfaction• Participate in company-wide Duty Manager on-call rotation• Achieved a high level of standards with regard to ticket, call handling and client satisfaction metrics• Work with Client Relation Specialists to preserve profitability in Managed IT clients and develop action plans to improve profitability in targeted accounts","duration":"Jan 2016 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Jan 2016","subtitle":"Marco Technologies","title":"Managed IT Services Supervisor"}],"url":"https://www.linkedin.com/company/marco-technologies"},{"company":"ECI | OMD Corporation","company_id":"eci-software--solutions","location":"Jefferson City, Mo","positions":[{"description":"Supported Operating Systems:Windows Server Class, Windows Workstation Class, Susi Linux, HP Unix, AIX, SCOSupported Applications:OMD Bar-coding, OMDNet, Transoft USQL, Transoft Component Adapter, Transoft Web Adapter, ESN, PlanetPress, Windows Fax and Scan, IIS, SMTP, PSN, NET1, FTP, Telnet, VNC* Assist customers with installation of the OMD application on numerous server class operating systems* Write documentation to assist co-workers and customer base with the technical aspects of OMD and all supported applications*Work directly with customer\'s internal and contracted IT staff concerning the provisioning of OMD supported hardware.*Design tailored server migration plans to aid customers in migrating the OMD and supported applications to new internal and externally hosted servers. *Triage and support all technical calls in busy incoming call center*Perform internal and web based technical training to the OMD customer base and technical support staff.","duration":"Apr 2000 Feb 2015 14 years 11 months","duration_short":"14 years 11 months","end_date":"Feb 2015","start_date":"Apr 2000","subtitle":"ECI | OMD Corporation","title":"Sr. Technical Support Representative"}],"url":"https://www.linkedin.com/company/eci-software--solutions"},{"company":"Cox Health Systems","company_id":null,"location":"Springfield, Missouri Area","positions":[{"description":"Assessed and measured Cardiac electrical rhythms on a 32 monitor cardiac telemetry unit on a busy cardiac step-down ward.Notified medical staff of any changes to cardiac electrical function that might impact patient status. Assessed and measured Cardiac electrical rhythms on a 32 monitor cardiac telemetry unit on a busy cardiac step-down ward.Notified medical staff of any changes to cardiac electrical function that might impact patient status.","duration":"Mar 1996 Jan 2000 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2000","start_date":"Mar 1996","subtitle":"Cox Health Systems","title":"Cardiac Telemetry Technician"}],"url":""},{"company":"US Navy","company_id":"us-navy","location":"Norfolk, Virginia Area","positions":[{"description":"Managed the dental and medical records on a 350 crew Naval Destroyer* Performed health and sanitary inspection* Performed medical triage and first aid procedures* Conducted daily sick call * Prescribed medication to crew members* Splinting, suturing, casting, IV placement* Conducted audio-metric testing* Coordinated, tracked and administered all immunizations for crew* Responsible for ships medical readiness including full account of all medical inventory Managed the dental and medical records on a 350 crew Naval Destroyer* Performed health and sanitary inspection* Performed medical triage and first aid procedures* Conducted daily sick call * Prescribed medication to crew members* Splinting, suturing, casting, IV placement* Conducted audio-metric testing* Coordinated, tracked and administered all immunizations for crew* Responsible for ships medical readiness including full account of all medical inventory","duration":"Feb 1992 Mar 1996 4 years 2 months","duration_short":"4 years 2 months","end_date":"Mar 1996","start_date":"Feb 1992","subtitle":"US Navy","title":"Hostpital Corpsman 3rd Class"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["John Ritterson “It is was a pleasure to work with Joe on many OMD projects & upgrades in Unix and Windows environments. When calling OMD support he was my go to guy as his knowledge was 2nd to none. As an IT Professional when I call support he is the type of individual that I want on the other end, knowledgeable, professional and confident.”","Robert (Bob) Smith “Joe is the guy you want to get on the phone when all attempts to fix a problem have failed. He will not only solve the problem, he puts you at ease with his confidence.”"]']
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The agent's job is to provide financial analysis and process improvement expertise, and today the user is reaching out to the agent because they need assistance in optimizing their business operations and implementing a new HR/payroll system.
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Agent: ['Arun Koul', 'Finance and Operations professional with 20+ years of experience in IT Consulting, Distribution and Construction with skills in leadership, team management, mentoring, managing growth, streamlining processes, cost reductions, business process offshoring, shared services, budgeting, forecasting, financial analysis, revenue recognition, month and year end processes, project management, risk management, internal controls, consolidation, inter-company elimination, WIP schedules, job costing, progress billing, prevailing wage certification, contracts admin, Pivot Tables, vendor management, lien releases, sales & use taxes, M&A.Have worked in fast paced Start-up environment wearing multiple hats and helped company grow from a small 25 employee company to 2,500 employee global enterprise. Extensive international experience (UK, Canada, Brazil, Japan, Singapore, Mauritius, Isle of Man and India), a skill set that facilitates diversity of thinking and work culture.Very organized, self-starter with a positive attitude and ability to resolve complex issues with minimum supervision, have demonstrated history of building processes from scratch, training and mentoring staff, ability and desire to roll up sleeves to get the job done, ability to work with multiple teams simultaneously, work very closely with the sales and operation teams to prevent any revenue leaks and also always on the lookout for cutting costs.', 'Finance & Operations Professional', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"United States","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Self-employed","title":"Company Owner"}],"url":""},{"company":"Grover Group of Companies","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"VISHASL GROVER (Various Entities), San Francisco CA OCT 2012 – FEB 2018• Worked for Vishal Grover (High Net-worth Individual), owner of SYSTIME Computer Corp, after sale of his company. Helped him with managing and investing funds generated by sale of SYSTIME Computer Corp and inheritance passed on to him.• Was sole Trustee and Managing Partner of his various investment vehicles.• Ensured compliance with all statutory and legal requirements in a timely manner.• Ensured all record keeping meets local, state and federal requirements.• Managed large Commercial Real Estate development projects in India and US.","duration":"Oct 2012 Feb 2018 5 years 5 months","duration_short":"5 years 5 months","end_date":"Feb 2018","start_date":"Oct 2012","subtitle":"Grover Group of Companies","title":"VP Finance"}],"url":""},{"company":"SYSTIME is now KPIT","company_id":"systime","location":"San Francisco Bay Area","positions":[{"description":"• Within months of joining, brought the company out from negative cash flow by significantly shortening the billing to collection cycle and increasing gross margins.• Reduced open A/R from 70 days to 45 days by changing “Time to Cash” process.• Increased EBITDA from 13% to 18%.• Helped in setting up subsidiaries in Canada & Brazil.• KPIT acquired it at a very attractive price multiple within 4 years of my joining.• Participated in development and execution of long-term business plans.• Monitored profitability, interacted with Project Managers on a regular basis to constantly track job costs and improve the bottom-line.• Prepared and approved rolling budgets and quarterly forecasts in collaboration with other Team Leaders, Management Team and Head Office.• Designed and administered performance-based incentive plans for Sales and Leadership Teams.• Managed IT on business process improvements and new system implementations.• Timely filing of Sales Tax and Use Tax Returns for various states.• Set up Credit Lines & manage all banking relationships. Manage various Projects.","duration":"Jun 2007 Dec 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2011","start_date":"Jun 2007","subtitle":"SYSTIME is now KPIT","title":"Corporate Controller"}],"url":"https://www.linkedin.com/company/systime"},{"company":"Sonrise Consolidated Inc","company_id":"sonrise-consolidated-inc","location":"San Francisco Bay Area","positions":[{"description":"• Guided Management to increase the revenue streams from $4 million to $15 million in 5 years.• Increased profitability from 3% to 11% by changing the pricing and sales mix in bidding process.• Reduced Workers Comp from 225% to 86%.• Reduced General Liability & Auto Insurance by $100,000.• Put in place processes for all departments leading to consistent decision making.• Brought in technological advances to a business that was run with limited automation resulting in dramatic increase in efficiencies.• Reviewed and finalized Progress Billing and WIP schedules for all ongoing projects. Tracked job costing for all ongoing jobs and made changes, if required.• Ensured Prevailing wage jobs are paid correctly & certified payroll reported timely.• Periodic review and timely renewals of all type of insurance coverages.• Manage employee retirement plans and third-party retirement plan administrators.","duration":"Aug 2001 Mar 2007 5 years 8 months","duration_short":"5 years 8 months","end_date":"Mar 2007","start_date":"Aug 2001","subtitle":"Sonrise Consolidated Inc","title":"VP Finane and Admin"}],"url":"https://www.linkedin.com/company/sonrise-consolidated-inc"},{"company":"Global Software Resources","company_id":"global-software-resources","location":"San Francisco Bay Area","positions":[{"description":"- Helped it survive through the Dotcom bust by exercising great financial discipline.","duration":"Jan 2001 Dec 2001 1 year","duration_short":"1 year","end_date":"Dec 2001","start_date":"Jan 2001","subtitle":"Global Software Resources","title":"Controller"}],"url":"https://www.linkedin.com/company/global-software-resources"},{"company":"Mindtech USA Inc.","company_id":null,"location":"San Jose, CA USA","positions":[{"description":"• Successfully managed the Cash Flow during financial crisis. Paid back wages, payroll taxes and loans.• Helped sell Mindtech (USA), Inc. along with all subsidiaries, handled Financial, Operational & Legal due diligence.• Day to day oversight of the Finance, Accounting, IT, HR, Legal and Admin staff and function.","duration":"May 1998 Aug 2000 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2000","start_date":"May 1998","subtitle":"Mindtech USA Inc.","title":"Controller"}],"url":""}]', '["“Arun is result oriented and sets really high goals for himself. He required minimum directions as Corporate Controller at SYSTIME / KPIT when reporting to me. He had very good understanding of all aspects of operation in addition to Accounting and Finance. He was instrumental in streamlining processes for increased profitability. Arun improved EBITDA by analyzing and improving processes, eliminating revenue leakages and reducing expenses.”","“I have known Arun for 10+ years and we have worked together for 5+ years. Arun has an amazingly positive attitude about work and life and is an absolute delight to work with. He is very methodic and systematic in defining an issue or an opportunity for business process improvement and is equally good at executing ideas to deliver tangible results. Arun is a very good listener, actively seeks feedback and demonstrates skills to be a great team player. These qualities have made him a very likable and at the same time a very effective finance controller. ”"]']
User: ['Susan Grayson', 'Fifteen years of experience in business operations, information systems, sales, budgeting, solution-based problem resolution, project leadership with cross-functional teams, mentoring, testing, training, analysis and decision-making. Seven years focused in business systems, reporting and process improvement in corporate environments. Specialties: SharePoint, PeopleSoft HR and Benefits Administration, training, budgeting, business process improvement, project management, personnel administration, customer service and business operations', 'Business Analyst - Data Concepts', 'Data Concepts', '[{"company":"Data Concepts","company_id":"data-concepts","industry":"Information Technology and Services","location":"Glen Allen, Va","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Data Concepts","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/data-concepts"},{"company":"Apex Systems","company_id":"apex-systems","location":"Glen Allen, Va","positions":[{"description":"","duration":"Sep 2013 Apr 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2015","start_date":"Sep 2013","subtitle":"Apex Systems","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/apex-systems"},{"company":"Virginia Commonwealth University, MCVH","company_id":"virginia-commonwealth-university","location":"Richmond,Va","positions":[{"description":"","duration":"Feb 2013 Sep 2013 8 months","duration_short":"8 months","end_date":"Sep 2013","start_date":"Feb 2013","subtitle":"Virginia Commonwealth University, MCVH","title":"Information Technology Business Systems Applications Analyst"}],"url":"https://www.linkedin.com/company/virginia-commonwealth-university"},{"company":"Virginia Commonwealth University, MCV Physicians","company_id":null,"location":"Richmond, Va","positions":[{"description":"","duration":"Aug 2009 Feb 2013 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2013","start_date":"Aug 2009","subtitle":"Virginia Commonwealth University, MCV Physicians","title":"Physician Comp Manager"}],"url":""},{"company":"LandAmerica Financial Group, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 Nov 2008 6 months","duration_short":"6 months","end_date":"Nov 2008","start_date":"Jun 2008","subtitle":"LandAmerica Financial Group, Inc.","title":"Senior Human Resources Analyst"}],"url":""},{"company":"LandAmerica","company_id":"lawyer%27s-title-company","location":"Richmond, Virginia Area","positions":[{"description":"","duration":"Aug 2005 May 2008 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2008","start_date":"Aug 2005","subtitle":"LandAmerica","title":"Human Resources Technology Manager"}],"url":"https://www.linkedin.com/company/lawyer%27s-title-company"},{"company":"Circuit City Stores, Inc.","company_id":"circuit-city","location":null,"positions":[{"description":"","duration":"Apr 2004 Aug 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2005","start_date":"Apr 2004","subtitle":"Circuit City Stores, Inc.","title":"Manager, Training Operations"},{"description":"","duration":"Mar 2001 Apr 2004 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2004","start_date":"Mar 2001","subtitle":"Circuit City Stores, Inc.","title":"Manager, Human Resource Information Systems"}],"url":"https://www.linkedin.com/company/circuit-city"},{"company":"Circuit City Stores, Inc.","company_id":"circuit-city","location":null,"positions":[{"description":"","duration":"1992 2001 9 years","duration_short":"9 years","end_date":"2001","start_date":"1992","subtitle":"Circuit City Stores, Inc.","title":"Supervisor / Manager, Personnel Records"},{"description":"","duration":"1984 Oct 1992 8 years","duration_short":"8 years","end_date":"Oct 1992","start_date":"1984","subtitle":"Circuit City Stores, Inc.","title":"Store Operations"}],"url":"https://www.linkedin.com/company/circuit-city"}]', '["Angie Jenkins Burnett “Susan was a key member of our HR team and played a critical role in leading our effort to implement a new HR/Payroll system at LandAmerica. I was very impressed with Susan\'s knowledge of both technology and HR as well as her follow through, problem-solving and communication skills. Susan was a strong team player and was successful in bringing together various HR functions to meet a common goal. I would welcome the opportunity to work with Susan again in the future. I think she would be a valuable asset to any organization.”","Tim Wight “Susan is a detailed-oriented manager of HR systems. She consistently documents all processes and requirements, always providing a clear audit trail. She is a team player that always has the team goals and interests in mind. Her energetic personality is a great motivator to those around her. Susan\'s technical skills, her knowledge of HR systems, and ability to work with people make her particularly well-rounded and effective.”"]']
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The agent's job is to coordinate event management and financial operations, and today the user is reaching out to the agent because they need assistance in planning a trade show event and ensuring proper financial management.
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Agent: ['Debbi Smith', 'Accountant with broad experience in accounting, financial management and income tax preparation. Specialties: Bookkeeping and accounting, business formations, financial statement preparation, QuickBooks install and setup, clergy compensation proposals and tax preparation, write-up services and ministry compliance workshops.', 'Director Of Accounting at Riverside EpiCenter', 'Riverside EpiCenter', '[{"company":"Riverside EpiCenter","company_id":"riversideepicenter","industry":"Entertainment Providers","location":"135 Riverside Parkway, Austell, GA 30168","positions":[{"description":"","duration":"May 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"May 2015","subtitle":"Riverside EpiCenter","title":"Director Of Accounting"}],"url":"https://www.linkedin.com/company/riversideepicenter"},{"company":"Smith Accounting & Associates, LLC","company_id":null,"location":"3316A South Cobb Dr., Ste 168, Smyrna, GA 30080","positions":[{"description":"Provides bookkeeping, accounting, payroll and tax preparation to small business clients, individuals, clergy and churches. Provides bookkeeping, accounting, payroll and tax preparation to small business clients, individuals, clergy and churches.","duration":"Apr 1991 - Present 30 years 8 months","duration_short":"30 years 8 months","end_date":"Present","start_date":"Apr 1991","subtitle":"Smith Accounting & Associates, LLC","title":"Owner"}],"url":""},{"company":"D\'Huyvetter & Swichkow, PC","company_id":null,"location":"","positions":[{"description":"Responsibe for bookkeeping and accounting including sales tax, property tax, payroll and financial statement preparation for the firm\'s small business clients, Responsibe for bookkeeping and accounting including sales tax, property tax, payroll and financial statement preparation for the firm\'s small business clients,","duration":"1997 2005 8 years","duration_short":"8 years","end_date":"2005","start_date":"1997","subtitle":"D\'Huyvetter & Swichkow, PC","title":"Staff Accountant"}],"url":""},{"company":"Sundra W. Vann, CPA, PC","company_id":null,"location":"","positions":[{"description":"Responsibe for bookkeeping and accounting including sales tax, property tax, payroll and financial statement preparation for the firm\'s small business clients, Responsibe for bookkeeping and accounting including sales tax, property tax, payroll and financial statement preparation for the firm\'s small business clients,","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"Sundra W. Vann, CPA, PC","title":"Staff Accountant"}],"url":""},{"company":"Highpoint Christian Tabernacle Church","company_id":null,"location":"","positions":[{"description":"Responsible for budget management and financial reporting. Created standard operating procedures for the effective flow of the church financial systems. Maintained operational support through the management of accounting and computer systems. Maintained day to day finance operations, payroll, monthly financial statements and analysis. Coordinated special events, meetings and conferences. Responsible for budget management and financial reporting. Created standard operating procedures for the effective flow of the church financial systems. Maintained operational support through the management of accounting and computer systems. Maintained day to day finance operations, payroll, monthly financial statements and analysis. Coordinated special events, meetings and conferences.","duration":"1989 1995 6 years","duration_short":"6 years","end_date":"1995","start_date":"1989","subtitle":"Highpoint Christian Tabernacle Church","title":"Church Administrator"}],"url":""}]', '["Christopher Boyd, Ph.D. “Debbi is a jewel and great asset to our organization. It is a blessing to serve alongside her.”","Maria Cristina Moreno Espinosa “Debbi has provided services for our construction business and our music business and has gone beyond what is expected of her. this is the second year she has managed our accounting and taxes and does a great job at affordable rate.”"]']
User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']
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The agent's job is to expand organizational influence, and today the user is reaching out to the agent because they need assistance with strategic planning and team leadership in the semiconductor industry.
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Agent: ['Shawn Murphy', 'A dynamic, resourceful, and highly motivated leader with broad experience in strategic planning, donor relations, customer relations, relationship management, budgeting, forecasting, contracts and negotiations. Leverages exceptional interpersonal and organizational skills to expand organizational influence.', 'Associate Director at March of Dimes', 'March of Dimes', '[{"company":"March of Dimes","company_id":"march-of-dimes","industry":"Non-profit Organizations","location":"Omaha, Nebraska, United States","positions":[{"description":"","duration":"Jan 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jan 2021","subtitle":"March of Dimes","title":"Associate Executive Director"}],"url":"https://www.linkedin.com/company/march-of-dimes"},{"company":"Alzheimer\'s Association®","company_id":"alzheimer%27s-association","location":"Omaha, NE","positions":[{"description":"","duration":"Jun 2019 Jan 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2021","start_date":"Jun 2019","subtitle":"Alzheimer\'s Association®","title":"Director Of Development"}],"url":"https://www.linkedin.com/company/alzheimer%27s-association"},{"company":"AIM Institute","company_id":"aiminstitute","location":"Omaha, NE","positions":[{"description":"","duration":"Jul 2018 Apr 2019 10 months","duration_short":"10 months","end_date":"Apr 2019","start_date":"Jul 2018","subtitle":"AIM Institute","title":"Vice President Member Services Community Engagement"}],"url":"https://www.linkedin.com/company/aiminstitute"},{"company":"MedSynergies","company_id":"medsynergies","location":"Lincoln, Nebraska Area","positions":[{"description":"Partnered with customers to develop strategies and processes for performance metrics and measures, escalations, change management, and communications. Developed strong relationships with physician practices and medical groups to influence and improve operational and financial performance. Participated in business negotiations to document changes to agreements or new business development.• Managed 32 clinics within Lincoln, Crete, and Nebraska City, Nebraska.• Facilitated monthly strategic planning meetings with physicians, practice managers, and support teams.• Analyzed clinical data to identify and address financial losses and gain additional revenue, creating special projects as needed.• Account manager for planning and directing delivery of data management products and services.• Diplomatically managed sensitive communications between clinics, company, and partners.• Reviewed complex data to manage costs/generate income through meeting industry standards and benchmarks.","duration":"Jan 2014 Dec 2017 4 years","duration_short":"4 years","end_date":"Dec 2017","start_date":"Jan 2014","subtitle":"MedSynergies","title":"Client Services Manager"}],"url":"https://www.linkedin.com/company/medsynergies"},{"company":"American Diabetes Association","company_id":"american-diabetes-association","location":null,"positions":[{"description":"Built ADA to be seen as market leader. Oversaw all area sponsorship and fundraising campaigns, led area executive team and community leadership board, and cultivated relationships and outreach campaigns to expand organizational reach. Led initiatives for volunteer and team recruitment, sponsorships, and growth of territory. Provided senior-level staff oversight for area operations, including management of staff and execution of ADA strategic plan. Directed corporate sponsorship recruitment and development, strategic planning, budgeting, forecasting, and staff management, development, and leadership.• Managed annual budget of $750,000.• Increased corporate event sponsorships year over year, including:o Gala Event▪ 2010-$60,000▪ 2011-$80,000 ▪ 2012-$120,000 ▪ 2013-$177,000o Tour de Cure Bike Event: ▪ 2010-$70,000▪ 2011-$80,000▪ 2012-$124,000▪ 2013-$185,000• Drove execution of ADA strategic plan.• Led diverse staff in remote locations.• Oversaw volunteer group of 500.","duration":"May 2008 Dec 2013 5 years 8 months","duration_short":"5 years 8 months","end_date":"Dec 2013","start_date":"May 2008","subtitle":"American Diabetes Association","title":"Executive Director"},{"description":"Fundraise and manage bike event, walk event and gala special events for Nebraska, South Dakota, W. Iowa market. Recruited and worked with volunteer leadership boards and committees for the success of the market.","duration":"Jul 2006 May 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2008","start_date":"Jul 2006","subtitle":"American Diabetes Association","title":"Associate Director"}],"url":"https://www.linkedin.com/company/american-diabetes-association"},{"company":"College of St. Mary","company_id":null,"location":"","positions":[{"description":"Achieved budgeted goals. Oversaw all sales goals related to recruitment of territory. Traveled to strategic areas for development of area. Coordinated company events both client and employee related. Developed relationships with current clients and brought new clients onboard. Achieved budgeted goals. Oversaw all sales goals related to recruitment of territory. Traveled to strategic areas for development of area. Coordinated company events both client and employee related. Developed relationships with current clients and brought new clients onboard.","duration":"May 2005 Jul 2006 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2006","start_date":"May 2005","subtitle":"College of St. Mary","title":"Admissions Counselor"}],"url":""}]', '["Kayleen Dudley RN, BSN, MBA-eMHA \\"I had the privilege of being Shawn\'s Supervisor at Medsynergies. Shawn has outstanding skillsets in a wide variety of areas. Shawn is a very quick learner, with lots of energy and attention to detail. Shawn is outstanding at building relationships even in the most difficutl situations. She would be a true asset to any organization.\\"","Brett Sander “Shawn is an outstanding fundraiser. She has a ton of enthusiasm and can motivate a group of individuals to take action. I highly recommend Shawn to any organization.”"]']
User: ['John Decker', "I'm a Certified Technical Trainer and Subject Matter Expert with over nine years of experience as a Senior Technician working at the leading edge of technology in the semiconductors industry. As a motivated and enthusiastic professional I posses a strong skill set in Team Leadership, Manufacturing, Management, Customer Service, and Strategic Planning.", 'CFM Applications Senior Technician at GLOBALFOUNDRIES', 'GLOBALFOUNDRIES', '[{"company":"GLOBALFOUNDRIES","company_id":"globalfoundries","industry":"Semiconductor Manufacturing","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"GLOBALFOUNDRIES","title":"CFM Applications Senior Technician Process Engineering"},{"description":"","duration":"Nov 2018 Apr 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2020","start_date":"Nov 2018","subtitle":"GLOBALFOUNDRIES","title":"Cleans Senior Technician Process Engineering"},{"description":"","duration":"Jul 2016 Nov 2018 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2018","start_date":"Jul 2016","subtitle":"GLOBALFOUNDRIES","title":"7nm ATD Infrastructure Senior Technician Process Engineering"},{"description":"","duration":"Aug 2012 Jul 2016 4 years","duration_short":"4 years","end_date":"Jul 2016","start_date":"Aug 2012","subtitle":"GLOBALFOUNDRIES","title":"CFM Senior Technician Process Engineering"}],"url":"https://www.linkedin.com/company/globalfoundries"}]', '["Ethan M. Lusted, MSEM “I have known John ever since I came to GLOBALFOUNDRIES. In fact, he was one of the first people that welcomed me. I have interact with him on social and work related activities which I can tell he is one of the most professional and caring person that I have ever met. I would always considered him being a member of my team or even being my manager too. Why? Because he is dependable and driven. It\'s always a pleasure being around him!”","Richard Bolster, PMP “It\'s not enough to say that John is an exemplary employee. John is a real leader who goes far and beyond what you need without asking for it. The initiative he takes everyday is what I like best about him. Whether it\'s for a task or training a new hire/seasoned engineer. No matter the size/difficulty of the issue, John takes complete ownership and won\'t quit until it\'s finished correctly. I\'ll end on John\'s attitude. I\'ve never seen John speak poorly, no matter how devastating the condition may be. He\'s not only optimistic, but looking for the solution.”"]']
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The agent's job is to work as a professional photographer, and today, the agent is reaching out to the user because they need a comedian for a comedy photo shoot.
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Agent: ['Austen Risolvato', 'Austen Risolvato is an American professional photographer and videographer from Atlanta, GA. With two decades of professional photography for public figures and entertainers, Risolvato leans on her innate ability to capture each individual in the manner most becoming to them. Her experience in photography is as broad as her client list, from portraiture, event, wedding, fine art, and travel to editorial. She also studied under, assisted and archived for world-renowned photographer, David LaChapelle in his Los Angeles studio. She has called many places home including Los Angeles, Atlanta, Paris, London, while currently being based in Washington D.C. (mostly). Her clients have included: Disney Interactive, Lucasfilm, YouTube, The Clinton Foundation, Bloomberg Philanthropies, The All-American Rejects, Daughtry, Universal Records, OKgo, 311, and Lush Cosmetics, among others. Her work has been featured in a broad cross section of media including RollingStone magazine, National Geographic online, Voice Media outlets, and Cox Media outlets. She approaches every client differently choosing to focus on the personality of the individual and the desired brand reflection. Risolvato has always believed that capturing the authenticity of a moment and using her cameras to help a client build their narrative is paramount to future proofing a brand to remain current and engaged with an audience or electorate.', 'Photographer at Austen Risolvato Photography', 'Austen Risolvato Photography', '[{"company":"Austen Risolvato Photography","company_id":null,"location":"Los Angeles","positions":[{"description":"Acquired and recruited clients, relationship management, and operations of freelance photography/videography business, at times while also working full-time for another employer. National and international published photographer to multi-platinum selling musicians and bands. Endorsement photographer, official tour photographer, music videos, videography, press photos, and album covers for such artists and management companies as: YFood, Daughtry, Young Money Entertainment, Wax, Kraddy, Paul Reed Smith Guitars, 2101 Records, Universal Republic Records, Island/Def Jam Records, The Chamber Group, Pearl Group Entertainment, Zildjian Cymbols, Jane Carrey, GHS Strings, The All-American Rejects, and more. Dynamic on-site photographer/photo editor for StarWars.com team division of Lucasfilm for Star Wars Celebration Europe. Dynamic on-site photo editor for The Clinton Foundation - Health Matters Initiative 2013 and 2014. Freelance photographer for McKinsey Social Initiative. Former Freelance Photographer for Lush Cosmetics. Videographer for Bloomberg Philanthropies From the Ashes Tour.On-set photographer and photo editor for Lucasfilm, Google, YouTube, and College Humor collaboration of Star Wars, pre-promotion, May the 4th Be With You Cantina Specials.Trusted freelance photographer for OZY.com and OC Weekly.","duration":"May 1998 - Present 24 years 3 months","duration_short":"24 years 3 months","end_date":"Present","start_date":"May 1998","subtitle":"Austen Risolvato Photography","title":"Owner/Photographer"}],"url":""},{"company":"Community Involvement","company_id":null,"location":"","positions":[{"description":"• Celebrity Petfinder.com campaign promoting pet adoption.• Volunteer for Access Books & Pro-bono photography for Access Books.• Volunteer Boys and Girls Clubs of Atlanta.• SPARK (Speak Justice) Georgia, Pro-bono photography.• Millennial Advisory Board - Bcauz Marketing on issues including: domestic violence,childhood hunger, and arts readiness. • Celebrity Petfinder.com campaign promoting pet adoption.• Volunteer for Access Books & Pro-bono photography for Access Books.• Volunteer Boys and Girls Clubs of Atlanta.• SPARK (Speak Justice) Georgia, Pro-bono photography.• Millennial Advisory Board - Bcauz Marketing on issues including: domestic violence,childhood hunger, and arts readiness.","duration":"May 2003 May 2013 10 years 1 month","duration_short":"10 years 1 month","end_date":"May 2013","start_date":"May 2003","subtitle":"Community Involvement","title":"Photographer, Volunteer, Advisory Boards"}],"url":""},{"company":"Additional Freelance Assignments","company_id":null,"location":"","positions":[{"description":"• Script Assistant - The Greg Behrendt Show on the CW, Season 1.• Script Assistant - Golden Trailer Awards.• Production Assistant - World Gaming Championship.• Studio Production Assistant - Daughtry; Stylist - Daughtry 2008 Grammy Awards.• Gay Men’s Chorus of Los Angeles Voice Awards - Official GMCLA Photographer. • Music Video Director & Editor - Matt Palmer Music & Music Video Director • Script Assistant - The Greg Behrendt Show on the CW, Season 1.• Script Assistant - Golden Trailer Awards.• Production Assistant - World Gaming Championship.• Studio Production Assistant - Daughtry; Stylist - Daughtry 2008 Grammy Awards.• Gay Men’s Chorus of Los Angeles Voice Awards - Official GMCLA Photographer. • Music Video Director & Editor - Matt Palmer Music & Music Video Director","duration":"2005 2013 8 years","duration_short":"8 years","end_date":"2013","start_date":"2005","subtitle":"Additional Freelance Assignments","title":"Photographer, Director, Editor"}],"url":""},{"company":"David LaChapelle Studio, Inc.","company_id":null,"location":"Los Angeles, CA","positions":[{"description":"• Orchestrated a highly sought after internship.• Achieved an accelerated promotion to Co-Studio Manager and StudioArchivist for DLC’smain production studio.• Assisted: photo shoots and lighting sets. Liaison to VIP clients and their agents,photographer’s agent, post-production houses, media, museums, and galleries. Pre-production planning, sourcing, and implementation.• Management of print archives, prop room, managed intern staff, and vendors in multi-milliondollar photography and production house.• Assisted in planning photographer’s exhibits at MOCA Taipei, Today Art Museum Beijing,and Tel Aviv Museum of Art.","duration":"May 2009 Feb 2010 10 months","duration_short":"10 months","end_date":"Feb 2010","start_date":"May 2009","subtitle":"David LaChapelle Studio, Inc.","title":"Studio Archivist, Co-Studio Manager, Intern"}],"url":""},{"company":"Bullrun Reality","company_id":null,"location":"","positions":[{"description":"• Cross-Country Cast wrangler for “BullRun” reality show, Seasons 2 & 3.• Supervised and managed daily life on the road for show host, Bill Goldberg: contestants, cast and crew – 22 consecutive days for 24 people, cross-country.• B-roll camera director for “glory shots” on travel days.• Advanced hotels, arranged all cast travel, and shipment of vehicles.• Per-diem management and distribution. • Cross-Country Cast wrangler for “BullRun” reality show, Seasons 2 & 3.• Supervised and managed daily life on the road for show host, Bill Goldberg: contestants, cast and crew – 22 consecutive days for 24 people, cross-country.• B-roll camera director for “glory shots” on travel days.• Advanced hotels, arranged all cast travel, and shipment of vehicles.• Per-diem management and distribution.","duration":"Dec 2008 Oct 2009 11 months","duration_short":"11 months","end_date":"Oct 2009","start_date":"Dec 2008","subtitle":"Bullrun Reality","title":"Casting Coordinator"}],"url":""},{"company":"GHITA","company_id":null,"location":"Los Angeles, CA","positions":[{"description":"• Managed office and high-end dress designer dress line.• Advanced and managed the designer’s high-profile NYC Fall Fashion Week debut show. Sourced and hired production company, booked lights, stage, sound, models, stylists, and VIP travel for show.• Liaison to press and sponsors, Nikon and Henri Bendel Department Store.• Supervision of all production output, fabric purchases, order fulfillment and liaison to showroom and stores. • Managed office and high-end dress designer dress line.• Advanced and managed the designer’s high-profile NYC Fall Fashion Week debut show. Sourced and hired production company, booked lights, stage, sound, models, stylists, and VIP travel for show.• Liaison to press and sponsors, Nikon and Henri Bendel Department Store.• Supervision of all production output, fabric purchases, order fulfillment and liaison to showroom and stores.","duration":"Apr 2008 Dec 2008 9 months","duration_short":"9 months","end_date":"Dec 2008","start_date":"Apr 2008","subtitle":"GHITA","title":"Brand and Production Manager"}],"url":""}]', '["Lee Leslie “In addition to her experience shooting, doing social media, computer stuff, etc., you should know that she\'s also qualified to do stand-up comedy; singing (any style); Disney-character voices (all of them); writing (she\'s a great writer - check out her Tumblr), encyclopedic knowledge of many narrow areas (the life and times of Phil Jackson; or Michael; or Josiah Bartlett; or Bill Clinton; or Homer - not Homer Simpson, the other one; etc.); plus, she\'s trustworthy (what goes in Austen, stays in Austen, except, of course, air, food and liquids.”","Josh Paul “Austen is great!”"]']
User: ['DC Benny', 'NY-based comedian performing and teaching comedy in NYC.', 'comedian-writer', 'self', '[{"company":"self","company_id":null,"location":"Brooklyn NY","positions":[{"description":"Brooklyn-based stand up comic and writer with over 30 years experience. Brooklyn-based stand up comic and writer with over 30 years experience.","duration":"1988 - Present 34 years","duration_short":"34 years","end_date":"Present","start_date":"1988","subtitle":"self","title":"comedian/writer"}],"url":""}]', '["Clifford Chieffo “Fully trustworthy, brilliant, clever and ahead of the comic curve! ”","Fibby Bob Kinney “DC is one of the best all around comic/impressionist I have had the fortune to work with. I think he is worthy of any position in the Arts. he is truly a creative individual,”"]']
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The agent's job is to develop software solutions and improve user experience, and today the agent is reaching out to the user because they need to discuss implementing a new HR management system for the non-profit organization.
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Agent: ['Michael Goldman', "I'm passionate about solving real problems for real people in innovative ways. For that reason, I pursue a combination of both software engineering and entrepreneurship (or intrapreneurship) in my career. Whether I'm the sole developer of an application or part of a large development team, I take ownership of the software I work on and I care a great deal about its quality in terms of user experience. User experience is not confined to the front-end but is all-encompassing. An app that takes too long to load data can quickly ruin the experience and lose customers. Similarly, poor security when exploited will ruin the experience for the user after the fact and will likely create distrust of the organization among existing and prospective customers. Thus, I keep the user experience in mind throughout all aspects of my work.I have been fortunate to be the sole developer of a production application and have ownership of the product from design to performance to customer support. I loved the product management component of that role as well as the systems architecture aspect. I also enjoyed the wide variety of tasks which kept me on my toes. I seek opportunities which similarly utilize the breadth of my skillset beyond writing code.", 'Software Developer at VeraSci', 'VeraSci', '[{"company":"VeraSci","company_id":"verasci","industry":"Pharmaceuticals","location":"Durham, North Carolina, United States","positions":[{"description":"Building an Angular application and serverless API (Azure Functions) Building an Angular application and serverless API (Azure Functions)","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"VeraSci","title":"Software Developer"}],"url":"https://www.linkedin.com/company/verasci"},{"company":"Smpl AgTech","company_id":"smpl-agtech","location":"","positions":[{"description":"","duration":"Jan 2020 Mar 2020 3 months","duration_short":"3 months","end_date":"Mar 2020","start_date":"Jan 2020","subtitle":"Smpl AgTech","title":"Software Engineering Contractor"}],"url":"https://www.linkedin.com/company/smpl-agtech"},{"company":"Johego","company_id":"johego","location":"Greater St. Louis Area","positions":[{"description":"","duration":"Jan 2018 Dec 2019 2 years","duration_short":"2 years","end_date":"Dec 2019","start_date":"Jan 2018","subtitle":"Johego","title":"Software Developer & Product Designer"}],"url":"https://www.linkedin.com/company/johego"},{"company":"Theoris Services","company_id":"theoris","location":"Fishers, Indiana","positions":[{"description":"","duration":"Jun 2017 Dec 2017 7 months","duration_short":"7 months","end_date":"Dec 2017","start_date":"Jun 2017","subtitle":"Theoris Services","title":"IT Contractor, Web Apps Development"}],"url":"https://www.linkedin.com/company/theoris"},{"company":"Startup Weekend Purdue","company_id":null,"location":"West Lafayette, IN","positions":[{"description":"","duration":"Jan 2017 Apr 2017 4 months","duration_short":"4 months","end_date":"Apr 2017","start_date":"Jan 2017","subtitle":"Startup Weekend Purdue","title":"Creator & Lead Organizer"}],"url":""},{"company":"Salesforce","company_id":"salesforce","location":"Indianapolis, Indiana","positions":[{"description":"","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"Salesforce","title":"Software Engineer Intern, Marketing Cloud Platform Framework"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Dunmo","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2015 May 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2016","start_date":"Jan 2015","subtitle":"Dunmo","title":"CEO & Co-Founder"}],"url":""},{"company":"FeatureQuest","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2016 Mar 2016 2 months","duration_short":"2 months","end_date":"Mar 2016","start_date":"Feb 2016","subtitle":"FeatureQuest","title":"Full Stack Developer"}],"url":""},{"company":"Rook Security","company_id":"rook-security","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"May 2015 Mar 2016 11 months","duration_short":"11 months","end_date":"Mar 2016","start_date":"May 2015","subtitle":"Rook Security","title":"Software Developer Intern"}],"url":"https://www.linkedin.com/company/rook-security"},{"company":"Hawkmoon Software","company_id":null,"location":"West Lafayette, IN","positions":[{"description":"","duration":"Jun 2014 Sep 2014 4 months","duration_short":"4 months","end_date":"Sep 2014","start_date":"Jun 2014","subtitle":"Hawkmoon Software","title":"Freelance Software Developer"}],"url":""},{"company":"Elgin Community College","company_id":"elgin-community-college","location":"Elgin, IL","positions":[{"description":"","duration":"Jun 2013 Aug 2013 3 months","duration_short":"3 months","end_date":"Aug 2013","start_date":"Jun 2013","subtitle":"Elgin Community College","title":"Classroom Aide"}],"url":"https://www.linkedin.com/company/elgin-community-college"},{"company":"Elgin Community College","company_id":"elgin-community-college","location":"Elgin, IL","positions":[{"description":"","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"Elgin Community College","title":"Classroom Aide"}],"url":"https://www.linkedin.com/company/elgin-community-college"}]', '["Michael Kehoe, P.E. “At Johego, Michael was responsible for designing and developing the next generation of our user-facing software for iOS, Android, and the Web. In order to pursue this responsibility, Michael was asked to work largely independently with a wide variety of technologies including, but not limited to, Amazon Web Services, Ionic (Angular), MongoDB, Nginx, Node, and Python. His primary achievement was the successful launch of a cross-platform app to help social workers, police officers, and other public servants more efficiently connect people in need with social and medical services. I am grateful for Michael’s diligent work on Johego’s behalf, and I look forwarding to seeing what other software solutions he develops in the future.”","Arnal Joan “Michael Goldman was an outstanding teacher\'s assistant in the Elgin Community College 2012 Kids\' College Summer Camp Program. He has a great work ethic and was a strong team player and leader. I appreciated Michael\'s ability to work with a diversity of personalities and take on the responsibilities of a wide variety of duties. Michael Goldman would be an asset to any organization. I am available for references: [email protected]”"]']
User: ['Heather Hernandez', 'Non-profit HR leader with more than 15 years of experience in talent acquisition, talent management, compensation management, benefits strategy and administration, employee relations, staff events, diversity work and training.', 'Senior Human Resources Officer', 'Outreach Community Ministries', '[{"company":"Outreach Community Ministries","company_id":"outreach-community-ministries","industry":"Philanthropy","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Outreach Community Ministries","title":"Senior Human Resources Officer"},{"description":"","duration":"Jul 2008 Oct 2020 12 years 4 months","duration_short":"12 years 4 months","end_date":"Oct 2020","start_date":"Jul 2008","subtitle":"Outreach Community Ministries","title":"Director of Human Resources"}],"url":"https://www.linkedin.com/company/outreach-community-ministries"},{"company":"Outreach Community Ministries","company_id":"outreach-community-ministries","location":null,"positions":[{"description":"","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"Outreach Community Ministries","title":"Human Resources Coordinator"},{"description":"","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Outreach Community Ministries","title":"Human Resources Assistant"}],"url":"https://www.linkedin.com/company/outreach-community-ministries"}]', '["Jill Wiles Wolf “I have worked in non-profit organizations for most of the last nineteen years, and the Human Resources Department Heather leads in her current role is by far the most professional, proactive, and engaged of any I have encountered in my professional life. I have been continually impressed by Heather’s pursuit of excellence and growth in her own work and the ways in which she leverages her position and expertise for the benefit of everyone in the organization. Heather’s diplomacy, thoughtful wisdom, and clarity are truly remarkable. I have observed her during several intense situations and have always left those meetings thankful for her presence and wishing I had taken notes about the way she gracefully addressed the complex challenges that were presented. She is also a person of integrity and grit. She has overseen a number of multi-layered and time consuming projects at work, and I know that she was both leading and delegating those projects to completion. She is a big-picture thinker with an eye on the details, and I’m thankful to have her as a colleague.”","Bryan Krup “I reported to Heather while completing an HR Internship at Outreach Community Ministries. She always had a warm presence and demonstrated deep a competency in HR. She was very intentional about building up those around her and utilizing the skill-sets that each person brought. She gave me countless opportunities to learn and was great at giving feedback. I would recommend Heather to anyone looking to hire an accomplished HR Professional! ”"]']
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The agent's job is to drive customer advocacy and build relationships, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in strategic customer marketing.
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Agent: ['Sheri Birmingham', 'Utilizing a hybrid approach to the planning and execution of high-impact projects in the Fintech and lending industries. Transforming the way financial services do business, inviting innovation through partnerships and exploration.', 'Project Manager at Fundbox | Jira Administrator', 'Fundbox', '[{"company":"Fundbox","company_id":"fundbox","industry":"Financial Services","location":"Plano, Texas, United States","positions":[{"description":"Lead process improvement implementation projects for customer-facing teams. Working alongside product marketing, User Experience (UX), Revenue Operations (RevOps), and Senior-level management to improve payment products used by Customer Experience (CX) teams; Manage the regulatory compliance and quality of processes for internal and external Bankruptcy teams. Lead process improvement implementation projects for customer-facing teams. Working alongside product marketing, User Experience (UX), Revenue Operations (RevOps), and Senior-level management to improve payment products used by Customer Experience (CX) teams; Manage the regulatory compliance and quality of processes for internal and external Bankruptcy teams.","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"Fundbox","title":"Project Manager"}],"url":"https://www.linkedin.com/company/fundbox"},{"company":"Carrington Mortgage Services, Mortgage Lending Division","company_id":"carrington-mortgage-services---mortgage-lending-division","location":null,"positions":[{"description":"","duration":"Feb 2018 May 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2019","start_date":"Feb 2018","subtitle":"Carrington Mortgage Services, Mortgage Lending Division","title":"Bankruptcy Project Supervisor"},{"description":"","duration":"Nov 2017 Feb 2018 4 months","duration_short":"4 months","end_date":"Feb 2018","start_date":"Nov 2017","subtitle":"Carrington Mortgage Services, Mortgage Lending Division","title":"Bankruptcy Team Lead"},{"description":"","duration":"Aug 2016 Nov 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2017","start_date":"Aug 2016","subtitle":"Carrington Mortgage Services, Mortgage Lending Division","title":"Bankruptcy Specialist II"}],"url":"https://www.linkedin.com/company/carrington-mortgage-services---mortgage-lending-division"},{"company":"NTT DATA Americas","company_id":"ntt-data-americas","location":"Farmer\'s Branch, TX","positions":[{"description":"Identifying and researching the trends and anomalies in transactional and customer data to detect suspicious activity related to money laundering and terrorist financing. Identifying and researching the trends and anomalies in transactional and customer data to detect suspicious activity related to money laundering and terrorist financing.","duration":"Jun 2015 Aug 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2016","start_date":"Jun 2015","subtitle":"NTT DATA Americas","title":"AML Remediation Analyst"}],"url":"https://www.linkedin.com/company/ntt-data-americas"},{"company":"National Bankruptcy Services, LLC","company_id":"national-bankruptcy-services-llc","location":null,"positions":[{"description":"","duration":"Apr 2015 Jun 2015 3 months","duration_short":"3 months","end_date":"Jun 2015","start_date":"Apr 2015","subtitle":"National Bankruptcy Services, LLC","title":"Bankruptcy Auditor II"},{"description":"","duration":"Feb 2013 Apr 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2015","start_date":"Feb 2013","subtitle":"National Bankruptcy Services, LLC","title":"Bankruptcy Auditor"}],"url":"https://www.linkedin.com/company/national-bankruptcy-services-llc"},{"company":"Nationstar Mortgage","company_id":"nationstar-mortgage","location":"Lewisville, Texas","positions":[{"description":"","duration":"Mar 2012 Feb 2013 1 year","duration_short":"1 year","end_date":"Feb 2013","start_date":"Mar 2012","subtitle":"Nationstar Mortgage","title":"Bankruptcy Specialist"}],"url":"https://www.linkedin.com/company/nationstar-mortgage"},{"company":"Wells Fargo","company_id":"wellsfargo","location":"Wichita Falls, Texas","positions":[{"description":"","duration":"Aug 2011 Mar 2012 8 months","duration_short":"8 months","end_date":"Mar 2012","start_date":"Aug 2011","subtitle":"Wells Fargo","title":"Bank Teller"}],"url":"https://www.linkedin.com/company/wellsfargo"}]', '["Keena Newmark “Sheri is a wonderful addition to any team. She is bright, a team player, and goal focused (rather than task driven). She is a bankruptcy subject matter expert, but has a wide range of transferable skills that can be used to drive multiple objectives. Sheri comes highly recommended. I am happy to be contacted to discuss further. ”","Demetrice Birmingham “Sheri is an expert full stop. She is ranked as “the one to go to” for default management. Her years of experience and professional acumen are sought after by notable firms in the industry. Congratulations Sheri on a job well done!”"]']
User: ['Dave Nyberg', 'Customer Relationship Builder | Customer Advocate Champion | Storyteller', 'Family Leave at Home', 'Home', '[{"company":"Home","company_id":null,"location":"San Jose, California, United States","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Nov 2019","subtitle":"Home","title":"Family Leave"}],"url":""},{"company":"Gigamon","company_id":"gigamon","location":"","positions":[{"description":"","duration":"Apr 2019 Nov 2019 8 months","duration_short":"8 months","end_date":"Nov 2019","start_date":"Apr 2019","subtitle":"Gigamon","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/gigamon"},{"company":"Automation Anywhere","company_id":"automation-anywhere","location":"San Jose, CA","positions":[{"description":"","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"Automation Anywhere","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/automation-anywhere"},{"company":"Nimble Storage","company_id":"nimble-storage","location":"San Jose, CA","positions":[{"description":"","duration":"Jul 2015 Mar 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2017","start_date":"Jul 2015","subtitle":"Nimble Storage","title":"Manager - Customer Evangelism"}],"url":"https://www.linkedin.com/company/nimble-storage"},{"company":"Brocade","company_id":"brocade","location":null,"positions":[{"description":"","duration":"Sep 2011 Sep 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2014","start_date":"Sep 2011","subtitle":"Brocade","title":"Manager - Customer Reference Program"},{"description":"","duration":"Apr 2010 Sep 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2011","start_date":"Apr 2010","subtitle":"Brocade","title":"HR Programs Manager"}],"url":"https://www.linkedin.com/company/brocade"},{"company":"GE","company_id":"ge","location":"North America","positions":[{"description":"","duration":"Jun 2002 May 2009 7 years","duration_short":"7 years","end_date":"May 2009","start_date":"Jun 2002","subtitle":"GE","title":"Segment Leader (Sales & Marketing)"}],"url":"https://www.linkedin.com/company/ge"},{"company":"BEA Systems","company_id":"bea-systems","location":"","positions":[{"description":"","duration":"Nov 1999 Feb 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2002","start_date":"Nov 1999","subtitle":"BEA Systems","title":"Customer Marketing Manager"}],"url":"https://www.linkedin.com/company/bea-systems"},{"company":"Advanced Micro Devices","company_id":"amd","location":"","positions":[{"description":"","duration":"May 1992 Nov 1999 7 years 7 months","duration_short":"7 years 7 months","end_date":"Nov 1999","start_date":"May 1992","subtitle":"Advanced Micro Devices","title":"Customer Marketing Supervisor"}],"url":"https://www.linkedin.com/company/amd"}]', '["Saurabh Sharma “Dave is a multi-talented team player who excels at his skills for listening, selflessness, and group thinking that are integral to his role as leader in strategic customer marketing. I have had the rare privilege to learn from Dave’s belief for kindness–having collaborated with him on numerous customer success stories. In each case, Dave was essential in shaping content that shows the impact of software “bots” in real-life examples of Fortune 500 companies. Dave is always filled with ideas and is an inspiration to be collaborating with to showcase real world solutions. ”","Brenda Friederich, CFP® “Worked with Dave in the WebLogic group at BEA. His ability to listen and come up with innovative ideas to expand customer relationships are fantastic. A highlight was his act as the spokesman for WebLogic at BEA World when he had the booth literally overflowing with developers drawn to his presentation with personality, charm and wit.”"]']
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The agent's job is to manage the creative process and develop brand strategies, and today, the agent is reaching out to the user because they need assistance in creating a clear creative vision for their upcoming fashion marketing campaign.
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Agent: ['Leslie Tobia', 'Optimistic, resourceful and forward thinking design professional with a natural sense of creativity, technical awareness and business acumen. My expertise lies in working with diverse brands, leveraging knowledge in trends, prints, design, color, and brand identity to innovate compelling product and drive sales. My varied background with recognizable brands has provided me with valuable experiences in both team leadership and “hands on” design roles. I have a deep passion for researching and curating trends, traveling and finding inspiration everywhere, sometimes in the most unexpected places. I’ve accomplished a notable track record leading teams while mentoring and developing top talent. My flare for producing lifestyle and web photo shoots has been consistently utilized across marketing and sales channels. Over the years I have proven my ability to execute creative direction throughout multiple collections and brands. My specialties include: Creative Leadership | Trend | Color Expertise | Textile Print Design | Silhouette Design | Swimwear | Resortwear | photoshoots | Styling | Mentoring | Content Creation | Presentation Visuals | Management | Fit + Construction', 'Creative Design Director | Specializing in Swim + Resort', 'Add-Black', '[{"company":"Add-Black","company_id":"add-black","industry":"Retail Apparel and Fashion","location":"","positions":[{"description":"","duration":"Mar 2018 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Add-Black","title":"Senior Design Director"}],"url":"https://www.linkedin.com/company/add-black"},{"company":"Helen Jon","company_id":null,"location":"","positions":[{"description":"As a founding employee, I had the opportunity to develop the Helen Jon aesthetic into a successful brand known for its elevated and aspirational product design and imagery.Designed all seasonal swimwear and resortwear collections from concept to completion. Developed strategies for launch and marketing of this rapidly growing, start-up company, serving as an executive team leader and driving entire creative direction. Utilized key understanding of industry trends to ideate and execute a holistic brand strategy and corporate identity initiative across products, social media, lifestyle, and web imagery. Ensured consistency in messaging and content; developed a foundation for brand vision within the existing marketplace. Market research | Seasonal Themes | Color Stories | Prints | Styling | Fit | Line Presentation Creation | Photo Shoots | Sales Meetings | Trade Shows | Brand Messaging | Look Books | Sourcing | Calendar","duration":"Nov 2012 Feb 2018 5 years 4 months","duration_short":"5 years 4 months","end_date":"Feb 2018","start_date":"Nov 2012","subtitle":"Helen Jon","title":"Executive Design Director"}],"url":""},{"company":"Leslie Tobia Design","company_id":null,"location":"San Clemente, CA","positions":[{"description":"Delivered design services for inspired product direction. Consulted on market and design trends, as well as mood boards, prints, color stories, styling, technical and fit. Worked with principals and management teams to develop new concepts and designs. Created comprehensive presentations for monthly design pitches at corporate HQ\'s as well as seasonal collections. Successfully partnered across accounts to ensure desired results for each product and client while creatively executing development process. Clients included a variety of start-ups and established brands including Helen Jon, RAJ for Nautica, InMocean for Target.","duration":"Nov 2012 Nov 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2013","start_date":"Nov 2012","subtitle":"Leslie Tobia Design","title":"Creative Design Director"}],"url":""},{"company":"RAJ Swim","company_id":"raj-swim","location":"","positions":[{"description":"Provided modern design expertise for in-house/licensed brands, including Ella Moss, Splendid, Hurley, Reef, Guess, Nautica, and Next. Designed well received presentations for renowned private label brands for Urban Outfitters, Dillard’s, Athleta, Title Nine, and Pac Sun. Gained consensus with VPs to improve design process, design strategy, and presentations. Collaborated with licensors on creation of swimwear and cover-up collections; merchandised with all other product categories to seamlessly integrate across product lines.","duration":"Dec 2009 Nov 2012 3 years","duration_short":"3 years","end_date":"Nov 2012","start_date":"Dec 2009","subtitle":"RAJ Swim","title":"Creative Design Lead"}],"url":"https://www.linkedin.com/company/raj-swim"},{"company":"Quiksilver","company_id":"quiksilver","location":"","positions":[{"description":"Took over Roxy as a small emerging brand generating a low six-figure revenue to one of the preeminent, ten-figure market leaders in seasonal swim lines, cover ups, and board shorts. Provided hands-on development of all aspects of design and product growth, color stories, prints, fabrics, art, styling, and fit. Managed, mentored and directed design team. Oversaw annual volume of $70M+ for brands in multiple product categories, including Roxy, Raisins, and Roxy Girl. Collaborated and influenced lifestyle and web photo shoots; to achieve brand-focused messaging.","duration":"Aug 1993 Nov 2009 16 years 4 months","duration_short":"16 years 4 months","end_date":"Nov 2009","start_date":"Aug 1993","subtitle":"Quiksilver","title":"Vice President of Design Women\'s swim"}],"url":"https://www.linkedin.com/company/quiksilver"}]', '["Dewey Doan “I am very lucky in my career because I have worked with many creative people, from designer to graphic artist. These creative people are a rare breed. I envy their talent. It is seldom that I see a designer that can visualize a brand and brings it to fruition from all aspect. Leslie is one those rare talent. I have worked and have known her since she started her career at Raisin swimwear. As a buyer I watched her design and leadership propel Rasin to be the top Jr swim brand in the market. She did it again at Roxy. Not only she is a great designer but her leadership skill is what made her special. She can inspire and lead her team to do amazing work. She is an asset to any brand and if you ask anyone that works with her they will say the same. It is my honored to have worked and to have known her as a friend.”","Amina Hood “I recently had the opportunity to work with Leslie Tobia while shooting the Helen Jon 2018 resort photo shoot campaign. Leslie was wonderful to work with and I was very impressed with the quality and design aesthetic for the campaign photos. She is absolutely on point with her design knowledge (designs, prints, colors, styling, creative direction) and I would be thrilled to work with her in the future! ”"]']
User: ['Laura Mkrtchyan', 'I am a Fashion, Brand and Marketing professional with more than 8 years of experience in Digital marketing, Creative & Visual direction, lifestyle and product photoshoots & videoshoots, managing the creative process from concept to completion, as well as responsible for developing brand strategies, promoting brand growth & expansion, implementing brand plans. For as long as I can remember, Fashion, Branding and Marketing have always been a major part of my life and I have been using all the chances to be involved in it. I’m truly passionate about my work, profession and always eager to connect with other professionals. I am a responsible, hard working, highly motivated and reliable person, who can set goals and accomplish them thoroughly with strong team playing and communication skills. My life philosophy is pleasure in the job puts perfection in the work.', 'Creative & Visual Direction | Fashion | Brand | Marketing', 'Karma and Luck', '[{"company":"Karma and Luck","company_id":"karma-and-luck","industry":"Retail Luxury Goods and Jewelry","location":null,"positions":[{"description":"- managing & organizing the lifestyle and flatlay photoshoots- manageing the creative process from concept to completion- translateingmarketing objectives into clear creative strategies- working closely with multidisciplinary project teams, particularly IT- leading & directing the creative team in the production of all marketing collateral- ensureingvisual communication & brand standards are met- managing the quality of creative work by inspiring excellence, providing direction & constructive feedback - working on the branding and packaging of the brand- determine & communicate creative vision to the executing team that’s bringing the vision to life- working with the Marketing team to develop & interpret briefs to create a clear creative vision- ensuring work is of highest quality, reflects brand standards, & is on budget and on time- ensuring all marketing communications are coordinated & support the strategic marketing plan","duration":"May 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"May 2021","subtitle":"Karma and Luck","title":"Brand & Marketing Manager"},{"description":"- determine & communicate creative vision to the executing team that’s bringing the vision to life- working with the Marketing team to develop & interpret briefs to create a clear creative vision- ensuring work is of highest quality, reflects brand standards, & is on budget and on time- ensuring all marketing communications are coordinated & support the strategic marketing plan","duration":"Feb 2021 May 2021 4 months","duration_short":"4 months","end_date":"May 2021","start_date":"Feb 2021","subtitle":"Karma and Luck","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/karma-and-luck"},{"company":"LaGalleria Luxury Boutiques","company_id":"lagalleria","location":"Armenia","positions":[{"description":"- design, implement & facilitate short & long term marketing plans for the company;- develop an annual marketing plan in conjunction with the sales department;- conduct market research to determine the demand for the company\'s products & service, identify the target market and fashion trends;- organize & implement customer relations including customer satisfaction surveys, customer development activities, special events, etc.;- implement corporate communication activities including external & internal communications and public relations systems etc","duration":"Jun 2018 Feb 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2021","start_date":"Jun 2018","subtitle":"LaGalleria Luxury Boutiques","title":"Fashion Marketing Manager"}],"url":"https://www.linkedin.com/company/lagalleria"},{"company":"Ucraft","company_id":"ucraft","location":"Armenia","positions":[{"description":"- managing & prioritizing tasks according to business value- managing the team calendars (Emails, Social Channels, Blog Articles, etc.)- holding daily and weekly plannings- working closely with product development and design teams etc - managing & prioritizing tasks according to business value- managing the team calendars (Emails, Social Channels, Blog Articles, etc.)- holding daily and weekly plannings- working closely with product development and design teams etc","duration":"Nov 2017 Jun 2018 8 months","duration_short":"8 months","end_date":"Jun 2018","start_date":"Nov 2017","subtitle":"Ucraft","title":"Marketing Project Manager"}],"url":"https://www.linkedin.com/company/ucraft"},{"company":"KinoPark Armenia","company_id":"kinopark-armenia","location":null,"positions":[{"description":"-developing, creating content strategy, choosing content development standards & management systems -overseeing all marketing content initiatives, across multiple platforms & formats to drive lead generation, sales, engagement -monitor KP SMM, SEO, Website & create social media optimized posts to generate traffic with web analytics tools, SMM applications & leading social media monitoring platforms","duration":"Sep 2016 Nov 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2017","start_date":"Sep 2016","subtitle":"KinoPark Armenia","title":"Digital Marketing & Content Manager"},{"description":"-monitor SMM, SEO & create social media optimized posts to generate traffic with web analytics tools, SMM applications & leading social media monitoring platforms-write, edit, upload, manage the website content on a daily basis-developing content strategy, choosing content development standards & management systems, -working with marketing director on all creative and branding initiatives to ensure a consistent message across channels","duration":"Dec 2015 Sep 2016 10 months","duration_short":"10 months","end_date":"Sep 2016","start_date":"Dec 2015","subtitle":"KinoPark Armenia","title":"Content Manager"}],"url":"https://www.linkedin.com/company/kinopark-armenia"},{"company":"Breavis (Presented by IPSC)","company_id":"breavis.company","location":"Armenia","positions":[{"description":"-build and execute social media strategy of the Company and partner companies through competitive research, platform determination, bench marking, messaging and audience identification;-generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action;-set up and optimize company pages within each platform to increase the visibility of Company\'s social content -build and execute social media strategy of the Company and partner companies through competitive research, platform determination, bench marking, messaging and audience identification;-generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action;-set up and optimize company pages within each platform to increase the visibility of Company\'s social content","duration":"May 2017 Aug 2017 4 months","duration_short":"4 months","end_date":"Aug 2017","start_date":"May 2017","subtitle":"Breavis (Presented by IPSC)","title":"Social Media Marketing"}],"url":"https://www.linkedin.com/company/breavis.company"},{"company":"Globbing Armenia","company_id":"globbing","location":"Armenia","positions":[{"description":"-generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action -set up and optimize company pages within each platform to increase the visibility of company’s social content -moderate all user-generated content in line with the moderation policy for each community etc -generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action -set up and optimize company pages within each platform to increase the visibility of company’s social content -moderate all user-generated content in line with the moderation policy for each community etc","duration":"Aug 2015 Dec 2015 5 months","duration_short":"5 months","end_date":"Dec 2015","start_date":"Aug 2015","subtitle":"Globbing Armenia","title":"Social Media Marketing & PR Specialist"}],"url":"https://www.linkedin.com/company/globbing"},{"company":"CHIC N LUXURY S.L","company_id":"chic-n-luxury-co","location":"Barcelona Area, Spain","positions":[{"description":"-assist CEO with analyzing advertising campaigns, doing researches and monitoring the webstore-help to create new campaigns, presentations and branding efforts as well as finding new partners, clients and cooperations-attend fashion events, shows and contact the partners-write reports and articles about fashion trends and designs, update the looks and webstore -assist CEO with analyzing advertising campaigns, doing researches and monitoring the webstore-help to create new campaigns, presentations and branding efforts as well as finding new partners, clients and cooperations-attend fashion events, shows and contact the partners-write reports and articles about fashion trends and designs, update the looks and webstore","duration":"Jan 2015 Jul 2015 7 months","duration_short":"7 months","end_date":"Jul 2015","start_date":"Jan 2015","subtitle":"CHIC N LUXURY S.L","title":"Fashion Administrative Manager"}],"url":"https://www.linkedin.com/company/chic-n-luxury-co"},{"company":"Julius Labs","company_id":"julius-labs","location":"Barcelona Area, Spain","positions":[{"description":"Julius is a \'Premium App Club\' exclusively distributed through top European mobile carriers. We have designed a new product for carriers: APP PROMOTION. We promote top quality apps given our partnerships with such demanding global carriers. Julius is a \'Premium App Club\' exclusively distributed through top European mobile carriers. We have designed a new product for carriers: APP PROMOTION. We promote top quality apps given our partnerships with such demanding global carriers.","duration":"Dec 2014 Jul 2015 8 months","duration_short":"8 months","end_date":"Jul 2015","start_date":"Dec 2014","subtitle":"Julius Labs","title":"Mobile Marketing Partnerships"}],"url":"https://www.linkedin.com/company/julius-labs"},{"company":"Orange","company_id":"orange","location":null,"positions":[{"description":"-analyze comments/questions/issues of customers in social network-escalate customer issues to appropriate departments and follow up the solutions-conduct local and international benchmarks-analyze and propose new solutions for improving caring process through social network-develop reports on weekly and monthly basis etc","duration":"Aug 2012 Oct 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2014","start_date":"Aug 2012","subtitle":"Orange","title":"Social Network Caring Consultant"},{"description":"-demonstrate Orange products and services, provide basic information and necessary consultation for customers-analyze customers needs, proceed with activation of new-signed contracts in the system-proceed with customer claims, prepare sales and stock daily report etc","duration":"Dec 2009 Jul 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jul 2012","start_date":"Dec 2009","subtitle":"Orange","title":"Sales consultant"},{"description":"-Introducing the products, tariffs-demonstrate Orange products and services-provide basic information and necessary consultation for customers","duration":"Nov 2009 Dec 2009 2 months","duration_short":"2 months","end_date":"Dec 2009","start_date":"Nov 2009","subtitle":"Orange","title":"Customer Support Specialist"}],"url":"https://www.linkedin.com/company/orange"}]', '["Daniel Lehavi “Laura is an exceptional creative lead. She is hard-working, passionate, and creative. Laura goes out of her way to help you accomplish your goals while reaching her own. I am excited to see her progress in her career and highly recommend her. ”","Inbal Ziv “I love to work with Laura, professional, creative with great ideas and team player! Highly recommended ”"]']
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The agent's job is to create compelling visual social media content and manage brand partnerships, and today the user is reaching out to the agent because they need assistance in developing a strategic content calendar and implementing current social media trends for their marketing consultancy.
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Agent: ['Al Cota', 'https://www.alcota.netCreative professional with extensive experience in motion and digital design. Background demonstrates leading creative execution in both small agency and large corporate environments. Adept at mindfully implementing stakeholder feedback while maintaining alignment with goals and aesthetic. Known for exemplary work ethic, the ability to build collaborative working relationships, and consistently elevating creative work.', 'Motion Designer at Revance Therapeutics, Inc.', 'Revance Therapeutics, Inc.', '[{"company":"Revance Therapeutics, Inc.","company_id":"revance-therapeutics","industry":"Biotechnology Research","location":"Irvine, California, United States","positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Revance Therapeutics, Inc.","title":"Motion Designer :: Experience & Design :: Creative Studio"}],"url":"https://www.linkedin.com/company/revance-therapeutics"},{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"Working as a freelance designer/animator specializing in 2D/3D design and art direction. Assist clients to identify goals and develop compelling graphic campaigns and all associated content to penetrate target markets and enable growth. Clients include A|L Media (Chicago), Indigo Slate (Washington)","duration":"Jul 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"Freelance","title":"Freelance Motion Graphic Designer"}],"url":""},{"company":"Rational","company_id":"rationalcx","location":"Greater Seattle Area","positions":[{"description":"Partner with the art director and project managers to design, create, and launch motion content for Microsoft in-store experiences for all U.S. retail sites and flagship stores in Sydney, Australia and New York City. Oversee all phases of creative projects and initiatives to support the design, creation, development, and deployment of high impact themes for the video wall to display device feature content.• Created the Office 365 video wall theme to increase awareness of new feature offerings and showcase users interacting with the software and ways to improve productivity.• Developed the Xbox family video wall concept to drive sales across the Xbox console, One X, and One S product family by creating a theme that created a visual divide within in-store screens displaying one console on each side leverage at small to large format stores.• Partnered with the global advertising team to create a video wall theme to supplement and further the Spread Harmony messaging; created a digital painting showcasing highlights from the television advertisement.• Led the creation of a logo animation for the Microsoft Build Event for play on devices throughout Microsoft stores, leveraging a minimal and playful approach to align with existing branding.","duration":"Jul 2019 Jul 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2020","start_date":"Jul 2019","subtitle":"Rational","title":"Motion Designer"}],"url":"https://www.linkedin.com/company/rationalcx"},{"company":"TEKsystems","company_id":"teksystems","location":"Redmond, Washington","positions":[{"description":"Partner with the art director and project managers to design, create, and launch motion content for Microsoft in-store experiences for all U.S. retail sites and flagship stores in Sydney, Australia and New York City. Oversee all phases of creative projects and initiatives to support the design, creation, development, and deployment of high impact themes for the video wall to display device feature content.• Created the Office 365 video wall theme to increase awareness of new feature offerings and showcase users interacting with the software and ways to improve productivity.• Developed the Xbox family video wall concept to drive sales across the Xbox console, One X, and One S product family by creating a theme that created a visual divide within in-store screens displaying one console on each side leverage at small to large format stores.• Partnered with the global advertising team to create a video wall theme to supplement and further the Spread Harmony messaging; created a digital painting showcasing highlights from the television advertisement.• Led the creation of a logo animation for the Microsoft Build Event for play on devices throughout Microsoft stores, leveraging a minimal and playful approach to align with existing branding.","duration":"Sep 2016 Jun 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2019","start_date":"Sep 2016","subtitle":"TEKsystems","title":"Sr. Designer"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"Jones Advertising","company_id":"jones-advertising","location":"Greater Seattle Area","positions":[{"description":"Jones Advertising is a creative agency that specializes in video production. As Senior designer I led the conceptualization, design, animation, visual effects (VFX), and editing of a variety of projects, spanning regional television spots, online videos, and print campaigns.• Played a key role in conceptualizing, shooting, and producing a stylized basketball television spot for Sleep Train charged with blocking out plays, assisting in the shoot, final editing, and compositing.• Partnered with Ben Bridge Jeweler in developing brand assets across print, digital, social media, and television to ensure messaging strategy and vision was achieved.• Designed two unique online banner designs for the Washington Traffic Safety Commission to promote the Drunk Drugs or High it’s a DUI program.","duration":"May 2011 Sep 2016 5 years 5 months","duration_short":"5 years 5 months","end_date":"Sep 2016","start_date":"May 2011","subtitle":"Jones Advertising","title":"Sr. Motion Graphics Designer"}],"url":"https://www.linkedin.com/company/jones-advertising"},{"company":"Al Cota Design","company_id":null,"location":"Los Angeles and Seattle","positions":[{"description":"As a design contractor, I worked with clients that ranged from small start ups to well known film studios. I was responsible with overseeing every project from concept to delivery. Projects included branding, print design, motion graphics, video editing. I developed my project management skills dealing with timelines, budgets, and different vendors.","duration":"Apr 2009 May 2011 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2011","start_date":"Apr 2009","subtitle":"Al Cota Design","title":"Lead Designer"}],"url":""},{"company":"Deluxe Media Inc. f/k/a Deluxe Digital Studios, Inc.","company_id":"deluxe1915","location":"Greater Los Angeles Area","positions":[{"description":"As a designer in the home video division of Deluxe Media, I was part of a team that designed pitches, prototypes, motion graphics and user interfaces for a number of major motion picture studio DVD releases. I created visual design solutions that addressed business, brand, market, and user requirements. clients include: Disney, Miramax, Universal, FOX","duration":"Oct 2008 May 2009 8 months","duration_short":"8 months","end_date":"May 2009","start_date":"Oct 2008","subtitle":"Deluxe Media Inc. f/k/a Deluxe Digital Studios, Inc.","title":"Senior Designer"}],"url":"https://www.linkedin.com/company/deluxe1915"},{"company":"icandy interactive","company_id":"icandy-interactive","location":"Greater Los Angeles Area","positions":[{"description":"In my role as Junior Art director I was tasked with creating storyboards, designing motion graphics and user interface that met brand and marketing objectives under the direction of the Creative Director, provided design support throughout the department and worked closely with production manager to ensure timely delivery of elements to vendors.clients include: Disney, Imagination Games","duration":"Feb 2008 Sep 2008 8 months","duration_short":"8 months","end_date":"Sep 2008","start_date":"Feb 2008","subtitle":"icandy interactive","title":"Junior Art Director"}],"url":"https://www.linkedin.com/company/icandy-interactive"},{"company":"Company Wide Shut","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"CWS was a boutique design house that specialized in motion graphics and user interfaces for major motion picture DVD releases. In my role I participated in concept development and design ideation, designed and animated motion graphics, updated client review sites, delivered assets to vendors, created hand crafted elements and assisted in photo shoots.clients include: New Line Cinema, Universal, FOX.","duration":"Oct 2006 Jun 2007 9 months","duration_short":"9 months","end_date":"Jun 2007","start_date":"Oct 2006","subtitle":"Company Wide Shut","title":"Senior Designer"}],"url":""},{"company":"Scope Seven","company_id":"scope-seven","location":"Greater Los Angeles Area","positions":[{"description":"I was responsible for developing creative for home entertainment studios. This involved all phases of the design process, including concept development, look and feel, animation, graphic design, and some production. I also designed the new identity for the company re-branding campaign which included, collateral, interior and exterior signage.","duration":"Oct 2002 Jun 2006 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jun 2006","start_date":"Oct 2002","subtitle":"Scope Seven","title":"Senior Designer"}],"url":"https://www.linkedin.com/company/scope-seven"}]', '["“Working with Al has truly been a great experience. His professionalism, work ethic and ability to jump in wherever needed makes for a great employee and coworker, as well he brings a high quality to the work he creates and delivers. Al has a team focused attitude and makes the environment fun and easy to work in. I would work with Al again at any point in time.”","“Al is a dedicated and accomplished designer and animator who is always looking for ways to elevate his work. The video projects at Microsoft are diverse and deadline driven and Al is great at mindfully implementing stakeholder feedback while staying on target. I enjoy listening to Al present his work and share his passion and knowledge of design with his fellow junior team members. I always have confidence in our success when partnering with Al on a video project, large or small.”"]']
User: ['Daniela Novelo Iñiguez', 'A creative, self-starter, influencer and content creator. Considered to be a passionate social media specialist in the fashion, beauty, wellness, travel and hospitality industry. Daniela has become skilled in content creation, social media, PR, communication, brand strategy, storytelling, and brand partnerships. She stays on top of current and upcoming trends and innovations in the social media landscape and communicate these to management for implementation into strategy.', 'Marketing Consultant', 'De Maria', '[{"company":"De Maria","company_id":"de-maria","industry":"Design","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Sep 2021","subtitle":"De Maria","title":"Creative Director"}],"url":"https://www.linkedin.com/company/de-maria"},{"company":"its DNI","company_id":null,"location":"Greater New York City Area","positions":[{"description":"- Build strategic content calendars- Stay up to date on current and upcoming trends and innovations in the social media landscape and communicate these to management for implementation into strategy- Utilize analytical tools such as Hootsuite and Sprout Social to obtain insights and give statistical data to brandsBrands:- Casa Dragones- Coola- Godiva- Saks Fifth Off- Daniel Wellington- Orgain- Ellie Activewear- Olly Nutrition- Hum Nutrition- Etcetera Accesorios- Pai Pai MX- Kiko Milano- Pinrose- Candy Club- Seamleas- St. Ives- Foodstirs- I-Herb- One Hope- Sphynx- Oriflame","duration":"Jan 2015 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Jan 2015","subtitle":"its DNI","title":"Content Creator"}],"url":""},{"company":"it\'s DNI","company_id":null,"location":"","positions":[{"description":"Influencer, Content Creator of @its_dni:- Strategically design and create content for Instagram.- Constantly generate visual social media strategy (highlights)- Responsible for all shooting, optimization and design.- Manage collaborations and partnerships with brands. - Responsible for visual strategy calendars. Influencer, Content Creator of @its_dni:- Strategically design and create content for Instagram.- Constantly generate visual social media strategy (highlights)- Responsible for all shooting, optimization and design.- Manage collaborations and partnerships with brands. - Responsible for visual strategy calendars.","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"it\'s DNI","title":"Social Media Content Creator & Influencer"}],"url":""},{"company":"HL Group","company_id":"kwtglobal","location":"Greater New York City Area","positions":[{"description":"- Worked in conjunction with Vice President and Director to develop social media strategies designed to drive buzz, awareness, acquisition and engagement on behalf of clients.- Tactically executed approved upon strategies.- Served as a day-to-day contact for clients re: social activations- Generated weekly and/or monthly reporting on behalf of clients- Assisted in the development of best practice and trend presentation decks- Participated in client brainstorms and idea generation sessions- Reported to team Vice President; provide updates on client status regularly- Set clear strategies for clients- Designed compelling visual social media content- Created, managed strategic social media content calendars","duration":"Oct 2019 Jan 2020 4 months","duration_short":"4 months","end_date":"Jan 2020","start_date":"Oct 2019","subtitle":"HL Group","title":"Social Media Account Manager - Freelancer"}],"url":"https://www.linkedin.com/company/kwtglobal"},{"company":"Greenwich Village - Chelsea Chamber of Commerce","company_id":"gvcchamber","location":"Greater New York City Area","positions":[{"description":"- Update and maintain GVCCC\'s special programs’ social media accounts, including Facebook, Instagram and Twitter- Increase the number of followers they have on all social media accounts by engaging with other users- Draft, distribute and pitch press releases, media alerts and other stories- Creative direction assistance and social media strategy towards the chambers\' IG- Research free online directories to generate inbound links for SEO- Track key social media analytics and website analytics - Use Hootsuite to schedule posts so that they are continuously pushed out- Uses Canva to fellow social media content- Develop and execute social content plans & strategies- Track and optimize social media content - Community Management and trend monitoring- Newsletter development with Constant Contact- Website update via (Squarespace & Wix)- Liases with graphic designers to get material for social media content","duration":"Sep 2019 Jan 2020 5 months","duration_short":"5 months","end_date":"Jan 2020","start_date":"Sep 2019","subtitle":"Greenwich Village - Chelsea Chamber of Commerce","title":"Marketing & Social Media Coordinator"}],"url":"https://www.linkedin.com/company/gvcchamber"},{"company":"Tequila Casa Dragones","company_id":"tequila-casa-dragones","location":"Greater New York City Area","positions":[{"description":"- Provided Social Media Strategies for future development and execution- Created Social Media Content calendars- Developed fresh ideas and ongoing strategic counsel for content and engagement - Provided Social Media Strategies for future development and execution- Created Social Media Content calendars- Developed fresh ideas and ongoing strategic counsel for content and engagement","duration":"Jun 2019 Jul 2019 2 months","duration_short":"2 months","end_date":"Jul 2019","start_date":"Jun 2019","subtitle":"Tequila Casa Dragones","title":"Freelance Social Media Manager"}],"url":"https://www.linkedin.com/company/tequila-casa-dragones"},{"company":"Issa PR","company_id":"issa-pr","location":"New York, New York","positions":[{"description":"Issa PR is a luxury and lifestyle brand strategy, and public relations agency. With teams in New York, London and Los Angeles, Issa delivers unparalleled creativity and captivating campaigns for clients.Exquisitely crafted with flawless execution, campaigns entice and empower audiences. Often harnessing a cadre of influencers, Issa drives thoughtful dialogue and word-of-mouth through traditional and non-traditional PR.For each and every client, a wealth of stories are told, and the global team of creatives have an acute understanding of today’s cultural landscape.PR & Social Media Assistant/Freelancer - Assisted Founder & CEO, Viet N’Guyen, when needed with daily tasks- Responsible for writing press releases, ensuring coverage for news surrounding for clients: Grand Hyatt Playa del Carmen, Destinations in Paradise, and Project Promise- Coordinated logistics for event planning and execution- Worked closely with media contacts, editors and influencer to ensure accuracy in stories- Lead research driven approach towards client acquisition - Pitched brand stories to media- Participated in internal brainstorming and planning sessions- Liaised with clients - Managed agency’s Instagram, Facebook and Twitter, expanding organic engagement by over 5% within three months","duration":"Dec 2018 May 2019 6 months","duration_short":"6 months","end_date":"May 2019","start_date":"Dec 2018","subtitle":"Issa PR","title":"PR & Social Media Coordinator"}],"url":"https://www.linkedin.com/company/issa-pr"},{"company":"Sarah Gore Reeves LTD","company_id":null,"location":null,"positions":[{"description":"Stylist Assistant in:-Victoria Secret Sport- July 2018-Vanity fair Italy editorial- May 2018-Harper’s bazaar Turkey (cover and editorial)- May 2018 -Neiman Marcus Fall 2018 lookbook-Vanity fair Italy June 2018-Sam jackets -Mary Kay (LATAM)-Rodan + Fields-Max Fur-Vanity Fair Italia October 2018-Bobby Brown-Dressbarn-Story + Rain Cover and Editorial-Wal Mart-Victoria Secret Beauty","duration":"May 2018 Oct 2018 6 months","duration_short":"6 months","end_date":"Oct 2018","start_date":"May 2018","subtitle":"Sarah Gore Reeves LTD","title":"Freelance Stylist Assistant"},{"description":"Stylist intern for Fashion Director Sarah Gore Reeves responsible for checking in/out designer samples for shoots, returning samples in good form and on time, preparing and wrapping editorial and advertising shoots, assisting during fittings with models, keeping PR contact list up to date, and assisting Sarah and the team on set and office.","duration":"Jan 2018 May 2018 5 months","duration_short":"5 months","end_date":"May 2018","start_date":"Jan 2018","subtitle":"Sarah Gore Reeves LTD","title":"Stylist intern"}],"url":""},{"company":"Revista CIAO","company_id":null,"location":"Ensenada, Baja California, Mexico","positions":[{"description":"Collaborated in the Summer 2017 issue as the Editorial Fashion Stylist. Collaborated in the Summer 2017 issue as the Editorial Fashion Stylist.","duration":"Jun 2017 Jul 2017 2 months","duration_short":"2 months","end_date":"Jul 2017","start_date":"Jun 2017","subtitle":"Revista CIAO","title":"Editorial Fashion Stylist"}],"url":""},{"company":"Estero Beach Hotel Resort","company_id":"estero-beach-hotel-resort","location":null,"positions":[{"description":"Marketing advisor, corporate and strategic image through social media.","duration":"May 2013 Dec 2015 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2015","start_date":"May 2013","subtitle":"Estero Beach Hotel Resort","title":"Marketing Coordinator & Social Media Manager"},{"description":"","duration":"Jun 2013 Jul 2013 2 months","duration_short":"2 months","end_date":"Jul 2013","start_date":"Jun 2013","subtitle":"Estero Beach Hotel & Resort","title":"Front Desk Agent and General Manager Assistant"}],"url":"https://www.linkedin.com/company/estero-beach-hotel-resort"},{"company":"Estero Beach Hotel & Resort","company_id":"estero-beach-hotel-resort","location":"","positions":[{"description":"","duration":"Jun 2012 Jul 2012 2 months","duration_short":"2 months","end_date":"Jul 2012","start_date":"Jun 2012","subtitle":"Estero Beach Hotel & Resort","title":"Front Desk Agent and General Manager Assistant"}],"url":"https://www.linkedin.com/company/estero-beach-hotel-resort"},{"company":"Estero Beach Hotel & Resort","company_id":"estero-beach-hotel-resort","location":"Ensenada Area, Mexico","positions":[{"description":"Registering as well as assigning rooms to guests, issuing room keys, answering telephones, making reservations, providing customer service.Worked during the following years for two months:2011-2013 Registering as well as assigning rooms to guests, issuing room keys, answering telephones, making reservations, providing customer service.Worked during the following years for two months:2011-2013","duration":"Jun 2011 Jul 2011 2 months","duration_short":"2 months","end_date":"Jul 2011","start_date":"Jun 2011","subtitle":"Estero Beach Hotel & Resort","title":"Front Desk Agent and General Manager Assistant"}],"url":"https://www.linkedin.com/company/estero-beach-hotel-resort"}]', '["LinkedIn User “Daniela is a skilled and creative marketeer with vast knowledge in strategic branding, social media and marketing. I consulted her for brand engagement techniques and social media content development in English and Spanish. I highly recommend her to anyone in need to enhance their brand performance and online reach.”","Jennifer M. “Daniela Novelo is an incredible pleasure to work with and would be an amazing addition to any team. Throughout her term with us at Sarah Gore Ltd, Daniela has showcased her stellar leadership and management skills. Daniela not only has great data analytic skills and business knowledge but also a creativity that shines through in the manner in which she approaches and presents her work. Moreover, Daniela is an incredibly motivated and perceptive individual who is always hungry to learn. She has endlessly demonstrated that she is a woman of taste, exceptional personal values, curiosity and humility. ”"]']
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The agent's job is to bring continuous improvement to products, processes, and user experiences, using design thinking, leadership, empathy, and a breadth of technical experience. Today, the agent is reaching out to the user because they need to discuss potential collaboration on optimizing email marketing campaigns and maximizing revenue through segmentation of the user database.
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Agent: ['Richard Call', 'Bring continuous improvement to products, processes, and user experiences, using design thinking, leadership, empathy, and a breadth of technical experience. Valued as an insightful contributor to culture and innovation.Technical Skills:End-To-End Product DevelopmentFull Stack Web DevelopmentJavaScript, PHP, and OthersMicrocontrollersAPI IntegrationAgile/ScrumLeanGraphic Design and CSSIndustrial Design Computer Aided ManufacturingSystems AdministrationCommunication', 'Systems Engineer', 'Sierra Architectural Products, Inc.', '[{"company":"Sierra Architectural Products, Inc.","company_id":null,"location":null,"positions":[{"description":"Design, build, and integrate software systems and business processes for manufacturing, sales, logistics and construction BIM.","duration":"Mar 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Sierra Architectural Products, Inc.","title":"Systems Engineer"},{"description":"Design for Computer Aided Manufacturing (CAM). Create original 3D designs for art, furniture, architectural features, and other products. Program machine operations for CNC. Operate CNC router for wood and synthetic machining. Write code and user interfaces for parametric design.","duration":"May 2017 Mar 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2019","start_date":"May 2017","subtitle":"Sierra Architectural Products, Inc.","title":"Designer / Programmer"}],"url":""},{"company":"Tuolumne County Arts","company_id":"tuolumne-county-arts","location":null,"positions":[{"description":"Tuolumne County Arts is the county\'s preeminent arts organization, responsible for a number of initiatives promoting the arts and facilitating arts education.","duration":"Nov 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Tuolumne County Arts","title":"Director"},{"description":"Develop events, classes, and activities. Manage partnerships, and business development. Automate business processes. Educate the public on STEAM topics. Teach the use of fabrication equipment. Instruct students in programming. Guide the lab\'s sustainability and growth.","duration":"Jan 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Tuolumne County Arts","title":"Makerspace Administrator: MotherLode MakerLabs"}],"url":"https://www.linkedin.com/company/tuolumne-county-arts"},{"company":"Freelance","company_id":null,"location":"Tuolumne and Calaveras Counties","positions":[{"description":"Exclusive web design subcontractor for two local type and design companies. Focus on arts-related, non-profit clients. Create the digital infrastructure for KAAD 103.5 FM, including web site, digital audio archiving and streaming, IT infrastructure, remote broadcasting, and station automation. Exclusive web design subcontractor for two local type and design companies. Focus on arts-related, non-profit clients. Create the digital infrastructure for KAAD 103.5 FM, including web site, digital audio archiving and streaming, IT infrastructure, remote broadcasting, and station automation.","duration":"Feb 2003 May 2017 14 years 4 months","duration_short":"14 years 4 months","end_date":"May 2017","start_date":"Feb 2003","subtitle":"Freelance","title":"Web Developer / Technologist"}],"url":""},{"company":"Front Porch, Inc.","company_id":"front-porch-inc.","location":"Sonora, CA","positions":[{"description":"Collaborate with other software engineers, product management and client representatives to gather requirements. Use design thinking, and understanding of human cognition to satisfy user requirements with an intuitive and efficient user experience. Develop the interface of an enterprise-facing internet appliance accounting for accessibility and localization. Write high quality HTML, CSS, and ES/JavaScript. Employ Agile/Scrum methodologies. Collaborate with other software engineers, product management and client representatives to gather requirements. Use design thinking, and understanding of human cognition to satisfy user requirements with an intuitive and efficient user experience. Develop the interface of an enterprise-facing internet appliance accounting for accessibility and localization. Write high quality HTML, CSS, and ES/JavaScript. Employ Agile/Scrum methodologies.","duration":"Jul 2012 Jun 2015 3 years","duration_short":"3 years","end_date":"Jun 2015","start_date":"Jul 2012","subtitle":"Front Porch, Inc.","title":"Software Engineer (UI/UX)"}],"url":"https://www.linkedin.com/company/front-porch-inc."},{"company":"Condor Earth Technologies, Inc.","company_id":"condor-earth-technologies-inc-","location":null,"positions":[{"description":"Manage the IT department, the IT team, and the company\'s IT infrastructure. Project planning, project management, documentation of systems and processes, and administration of servers and network infrastructure. Report directly to the President/CEO.","duration":"Dec 2010 Oct 2011 11 months","duration_short":"11 months","end_date":"Oct 2011","start_date":"Dec 2010","subtitle":"Condor Earth Technologies, Inc.","title":"IT Manager"},{"description":"Called upon for the whole spectrum of IT duties. Designing and implementation of IT architecture, and Active Directory structure. Administration roles include group policy management, server administration, and network troubleshooting. Works with internal and external clients, troubleshooting software and hardware, and training users.","duration":"Mar 2009 Dec 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2010","start_date":"Mar 2009","subtitle":"Condor Earth Technologies, Inc.","title":"Staff IT Specialist"},{"description":"Implemented Information Policy. Level I, Level II Tech Support. Assisted the IT Manager/Sys Admin.","duration":"May 2007 Mar 2009 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2009","start_date":"May 2007","subtitle":"Condor Earth Technologies, Inc.","title":"IT Technician"}],"url":"https://www.linkedin.com/company/condor-earth-technologies-inc-"},{"company":"Tuolumne County Arts","company_id":"tuolumne-county-arts","location":"","positions":[{"description":"Known at the time as \\"Central Sierra Arts Council\\". Known at the time as \\"Central Sierra Arts Council\\".","duration":"Feb 2010 Feb 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2011","start_date":"Feb 2010","subtitle":"Tuolumne County Arts","title":"Director"}],"url":"https://www.linkedin.com/company/tuolumne-county-arts"},{"company":"Central Sierra Seasons","company_id":null,"location":"","positions":[{"description":"Compiled and edited event listings for a regional magazine. Copy writing and layout were common aspects of this job. I designed and maintained a database application which managed advertisers, sales contracts, payments, subscribers, and the magazine\'s event listings. I redesigned and maintained the magazine\'s web site, which integrated with the database application. Compiled and edited event listings for a regional magazine. Copy writing and layout were common aspects of this job. I designed and maintained a database application which managed advertisers, sales contracts, payments, subscribers, and the magazine\'s event listings. I redesigned and maintained the magazine\'s web site, which integrated with the database application.","duration":"Mar 2003 May 2007 4 years 3 months","duration_short":"4 years 3 months","end_date":"May 2007","start_date":"Mar 2003","subtitle":"Central Sierra Seasons","title":"Departments Editor / Database Administrator"}],"url":""}]', '["Dave Collie “I have worked with lots of different people over the course of my career and I have come to recognize and appreciate those employees who stand out due to work ethic, character, and knowledge of their craft. When you find employees with all three of these qualities hire them right away. It has been my privilege to work alongside Richard Call at Sierra Architectural Products and I would have to say he is on the top of my list of people I have worked alongside. He comes to work everyday with a passion for doing business with integrity and honesty, and treats all employees and supervisors with the greatest respect. He also works harder than all the other guys in the shop or office, and along with all those qualities he is a learner. He knows his craft inside and out, but does not allow himself to grow complacent in his knowledge. I see him constantly researching better ways to do something or he is asking questions of other professionals in our trade to make sure he has the best, most up to date information. Richard truly is a fantastic employee and, for me, an even better coworker. Richard will be successful with any organization he works with and each of those organizations will be more successful with him on their team. ”","Gina Alatorre Lujan “I had the pleasure of working with Richard during the planning process of MotherLode Makers. We worked side by side to help create momentum and community which are the beginning steps of building a maker space. Richard is an extremely talented engineer who has a tenacity for design and attention to detail. Though Richard is very driven by the passion of his craft, his true talent shines in his ability to work with others. I am beyond proud of Richard and his community. We set out to create something very unique for a rural town and some said it couldn\'t be done. Well, it was done and almost 7 years later MotherLode Makers is still thriving and standing. I highly recommend this creative genius for any project or team, he is beyond talented. ”"]']
User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']
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The agent's job is to provide coaching and training in communication skills, and today the agent is reaching out to the user because they need assistance with improving their communication in the context of running a successful bakery business.
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Agent: ['Linnette Hayden', 'Experienced Speaker with a demonstrated history of working in the events services industry. Skilled in Coaching, Event Management, Instructional Design, Team Building, and Organizational Leadership. Strong business development professional with a Associates focused in Communications from Kirkwood Community College.', 'Motivational Speaker/ Author at LLH Consulting LLC / Communications Specialist', 'LLH Consulting LLC', '[{"company":"LLH Consulting LLC","location":"Massillon OHIO","positions":[{"description":"Partnering with my clients to improve the communication both internally and externally within their companies. Whether it be employer/employee communications, or disputes between co-workers, everyone can learn a few simple tips to improve their communication that will ultimately improve productivity and morale. Communication is used in every aspect of our lives and business. Advertising, Social Media, Emails. Texts, all forms of communication require some basic understanding of what to do and not to do, to ensure understanding and avoid miscommunication. Animated storytelling with plenty of humor along the way will keep participants engaged while learning practical examples of the basic communication pratfalls we all fall into and how to avoid them. Linnette often shares that her experience comes from \\"doing it all wrong!\\" After years of ending up in Human Resources because her mouth got her into trouble, (again!) she began to understand that maybe it wasn\'t the rest of the world that needed help listening to understand her, but instead, maybe she needed to learn to communicate appropriately. Experience is always a good teacher and now Linnette travels the country helping others to communicate for success. Business Communication, Personal Communication, Digital Communication, Marketing/Advertising, Internal Communication (what we tell ourselves) are all forms of delivering a message and Linnette can shed a light on how to get that message delivered with power and without misunderstanding.","duration":"Apr 2018 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Apr 2018","subtitle":"LLH Consulting LLC","title":"Marketing Consultant /Motivational Speaker/ Author"}],"url":""},{"company":"Living Love in Laughter & Purpose","location":"Stark County Ohio","positions":[{"description":"Linnette Hayden is an animated speaker, teacher, and inspirational storyteller. She speaks from the heart with exciting, humorous stories and practical applications that encourage women to speak truths in to their lives and in to the lives of those around them. Linnette introduces the love and joy of knowing Jesus to everyone who hears her stories of hope, forgiveness and survival with a relatable and powerful delivery. Her open, honest and transparent heart will encourage and empower the listener to seek the truths and joy of a life devoted to Christ. After losing her parents at an early age she learned that life is difficult and filled with disappointment, liar’s, thieves and abuse. After spending many years on a course of self-destruction, angry with the God she blamed for taking her parents she was brought to her knees by a loving heavenly Father who had been there for her all along. Her passion is to empower women to live in freedom from the past and transformation for the future from the Father’s gentle hand. Linnette is a professional trainer and coach and has worked for several Fortune 100 and 500 companies as well as owning her own successful Event Planning business. She has been in Children’s Ministry and Women’s Ministry for over 25 years. Her love for the Lord is communicated on and off the platform through her love for people and her heart for the hurting.When she isn’t speaking or working she spends as much time as possible with her active family, Linnea, Matt and grandchildren Matthew, Abigail and Sarah. She has a passion for nature (where she says she sees God in everything), and music and coffee are her constant companions. She says she is the one that you pull up next to in the car and laugh because she’s singing at the top of her lungs and her hands are often in the air! Her passion for life is to enjoy all the moments God gives her and to help as many people as possible to do the same.","duration":"Jun 2005 - Present 17 years 2 months","duration_short":"17 years 2 months","end_date":"Present","start_date":"Jun 2005","subtitle":"Living Love in Laughter & Purpose","title":"Speaker/Facilitator/Author/Owner/Designer"}],"url":""},{"company":"Modern Health Alternatives","location":"Ohio","positions":[{"description":"Promote the company’s products and services. Responsible for estimating the demand for the corporation’s products and services and discovering new market segments that would be interested in buying from the company. Develop a strategy for product pricing based on the market demand and similar products offered by competitors. Watching trends that indicate a need for emerging products and services and oversee new product development.Manage, develop scripting, train, coach and motivate a team of telemarketers. Oversee all aspects of print media, social media advertising and internet based marketing.","duration":"Sep 2013 Nov 2017 4 years 3 months","duration_short":"4 years 3 months","end_date":"Nov 2017","start_date":"Sep 2013","subtitle":"Modern Health Alternatives","title":"Marketing Director"}],"url":""},{"company":"West Stark/Massillon Area Republican Organization","location":"West Stark County/Massillon and Surrounding Areas","positions":[{"description":"Political Organization dedicated to the awareness and support of Republican / conservative ideals throughout West Stark County with the purpose of electing qualified Republican candidates to all levels of government. Political Organization dedicated to the awareness and support of Republican / conservative ideals throughout West Stark County with the purpose of electing qualified Republican candidates to all levels of government.","duration":"Jan 2012 Feb 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2014","start_date":"Jan 2012","subtitle":"West Stark/Massillon Area Republican Organization","title":"Former President"}],"url":""},{"company":"InfoCision Management Corporation","company_id":"infocision-management-corporation","location":"Akron Ohio","positions":[{"description":"Train, coach and develop all newly hired employees, and provide ongoing developmental training for veteran communicators on company policies, and procedures. Handle all necessary paperwork for employee files including but not limited to Tax Forms, Insurance Forms, 401K and general government, state and company specific information. Mentoring is a major aspect of the position. Train, and coach and then mentor through to success. I coordinate with Division Director\'s, Client Account Staff, Quality Assurrance, Supervisors, Human Resources, and Call Center Operations to provide all staff with the most current information available and streamline processes to most effectively produce the highest quality product for our clients.","duration":"Jan 2007 Feb 2014 7 years 2 months","duration_short":"7 years 2 months","end_date":"Feb 2014","start_date":"Jan 2007","subtitle":"InfoCision Management Corporation","title":"In-Class Trainer"}],"url":"https://www.linkedin.com/company/infocision-management-corporation"}]', '["Jason Welsh, MBA “Linnette is an amazing person. I was blessed to have worked with her. Linnette always stived to do the best possible job and get the most out of each person that she had in her training class. Linnette was very creative and would always enagage each person to make them feel welcomed and part of a family as opposed to just going to a job. Linnette is a tremendous assest.”","Erik Byers “Linnette is truly one of the most genuine employees I\'ve ever worked with. She has incredible work ethic and maintains a high level of intergrity in everything she does. Great employee. Great person.”"]']
User: ['Jenni Welliver', 'A professional baker since 2012, specializing in artisan breads, viennoiserie and pastry.', "Owner | Baker at Little Red's Bakeshop", "Little Red's Bakeshop", '[{"company":"Little Red\'s Bakeshop","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Currently working on my first solo project. More information to follow. Currently working on my first solo project. More information to follow.","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Little Red\'s Bakeshop","title":"Proprietor"}],"url":""},{"company":"Lovejoy Bakers","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Hired as viennoiserie lead, which involves mixing fillings for danishes, mixing croissant and danish doughs, laminating croissant and danish doughs, making cinnamon rolls and sticky buns, shaping croissants (plain, chocolate, chocolate banana, chocolate raspberry, bacon jalapeño, spinach feta, ham and cheese), shaping and filling danish (cheese, lemon, seasonal fruit, apple, butterhorns) and operating an oven, sheeter and proof/retard box. Working in a fast-paced, high volume (wholesale) production facility. Packaging orders and maintaining a clean work space at all times is critical.","duration":"Jun 2013 Aug 2013 3 months","duration_short":"3 months","end_date":"Aug 2013","start_date":"Jun 2013","subtitle":"Lovejoy Bakers","title":"Viennoiserie"}],"url":""},{"company":"Thorough Bread & Pastry","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Assisted BOH operations, including but not limited to; in charge of the morning bake 2 out 5 days a week, acted as BOH lead when needed, managed staff and trained new recruits, completed production for the next day in a timely manner, finished cakes and tarts for the pastry case, shaped and baked our specialty baguette, wrote on cakes when needed and assisted FOH with questions pertaining to special orders. I am able to run a convection oven and deck oven simultaneously. Working in a clean and efficient manner is incredibly important to me.","duration":"Aug 2012 Jan 2013 6 months","duration_short":"6 months","end_date":"Jan 2013","start_date":"Aug 2012","subtitle":"Thorough Bread & Pastry","title":"Baker | Pastry Chef"}],"url":""},{"company":"CarWoo!","company_id":"carwoo-","location":"San Francisco Bay Area","positions":[{"description":"Hired as Office Manager and Customer Happiness Representative, to assist daily office operations and field support requests from Buyers. Promoted after 8 months to Designer, to create print material for trade-shows and assist Creative Director with workflow. Hired as Office Manager and Customer Happiness Representative, to assist daily office operations and field support requests from Buyers. Promoted after 8 months to Designer, to create print material for trade-shows and assist Creative Director with workflow.","duration":"Feb 2011 Nov 2011 10 months","duration_short":"10 months","end_date":"Nov 2011","start_date":"Feb 2011","subtitle":"CarWoo!","title":"Office Manager | Designer"}],"url":"https://www.linkedin.com/company/carwoo-"},{"company":"Kosmos Central","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Acted as first point of contact for any support or billing related inquiries. Performed administrative duties by managing our client information database, Human Resources and Accounts Payable/Receivable. Worked directly with all departments (Sales, IT, Marketing), and assisted each as needed. Provided technical support via phone, email and support ticket system. In charge of client training via GoToMeeting. Installed e-commerce carts (X-Cart and Magento) and content management systems (Drupal), as well as add-on modules for each. Intermediate knowledge of HTML/XHTML, CSS and basic knowledge of PHP. Managed current projects, and made sure everything was on task. Intermediate knowledge of Microsoft Dynamics Retail Management System, cPanel, phpMyAdmin, GoDaddy account setup and server related management. Advanced knowledge of Google Adwords, Analytics, Webmaster Tools and Mail, including Google Docs.","duration":"Feb 2008 Jan 2011 3 years","duration_short":"3 years","end_date":"Jan 2011","start_date":"Feb 2008","subtitle":"Kosmos Central","title":"Office Manager"}],"url":""},{"company":"McTavish Shortbread","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Mixed and baked ingredients according to recipes to produce large quantities of shortbread cookies for wholesale as specialty baked goods. Decorated cookies and operated an 18 pan revolving tray oven. Time management, attention to detail and organizational skills were essential. Mixed and baked ingredients according to recipes to produce large quantities of shortbread cookies for wholesale as specialty baked goods. Decorated cookies and operated an 18 pan revolving tray oven. Time management, attention to detail and organizational skills were essential.","duration":"Jul 2007 Dec 2007 6 months","duration_short":"6 months","end_date":"Dec 2007","start_date":"Jul 2007","subtitle":"McTavish Shortbread","title":"Assistant Baker"}],"url":""},{"company":"Localispace.com","company_id":null,"location":"Bakersfield, California Area","positions":[{"description":"Utilized knowledge of web design and development to create and modify web pages and application views for local internet start-up. High level of proven competency in the design of web sites and development of user-centric interfaces. Drafted and modified web page layout and graphics. Wrote basic HTML/XHTML and CSS code for displaying web page layouts. Troubleshoot display problems. Conducted regular review of web pages in order to maintain broken links and ensure uploaded page content displays correctly. Created web page template layouts and global navigation elements. Able to research and validate user needs prior and throughout development process. Designed and constructed web pages including incorporating graphic user interface (GUI) features and other techniques. Worked with clients to discuss what sort of images they require and how they want to use them, carried out research and preparation for a photo shoot. Created informative tutorials on our products and services. Worked closely with Sales to organize and promote our services at local trade shows. Helped host community events.","duration":"Jun 2006 Jul 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2007","start_date":"Jun 2006","subtitle":"Localispace.com","title":"Web Content Specialist"}],"url":""}]', '["Andrew Conn “Jenni\'s creativity, hard-working, laid-back, and funny nature will be an asset to any team she joins. I\'m happy I had a chance to work with her.”","LinkedIn User “Jenni can do it all! She has a great attitude and is always willing to help. Her ability to interact with customers was a great attribute to our department. It is hard to find people with the skills she possesses. Jenni is always willing to tackle a new project and her positive attitude is contagious.”"]']
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The agent's job is to assist companies with payment processing decisions, and today the user is reaching out to the agent because they need help in developing and executing a payment processing strategy for their business.
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Agent: ['Eric Shepherd', "I'm a designer from the Metro Boston Area. A lot of my experience involves wearing many hats working on all facets of design. In the more recent years, I've focused on a combination of branding and visual design—implementing strategy, designing visuals, and applying UI/UX design for websites. I occasionally work with local businesses, organizations, and various interesting projects on the side.www.ericvshepherd.com", 'Senior Graphic Designer at Seismic', 'Seismic', '[{"company":"Seismic","company_id":"seismic","industry":"Software Development","location":"Boston, Massachusetts, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Seismic","title":"Senior Graphic Designer"}],"url":"https://www.linkedin.com/company/seismic"},{"company":"Prostone Services","company_id":"prostone-services","location":"","positions":[{"description":"• Spearheading the brand strategy that has boosted client acquisition and driven up average monthly revenue by 218%.• Improving website visual design and user experience that has increased monthly traffic by 400% and user engagement by 300%.• Designing and managing all brand assets, including print collateral, advertisements, apparel, and vehicle decals. • Spearheading the brand strategy that has boosted client acquisition and driven up average monthly revenue by 218%.• Improving website visual design and user experience that has increased monthly traffic by 400% and user engagement by 300%.• Designing and managing all brand assets, including print collateral, advertisements, apparel, and vehicle decals.","duration":"Jul 2020 Aug 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2021","start_date":"Jul 2020","subtitle":"Prostone Services","title":"Brand & Web Designer"}],"url":"https://www.linkedin.com/company/prostone-services"},{"company":"Crown Automotive Sales Co., Inc.","company_id":"crown-automotive-sales-co.-inc.","location":"Marshfield, MA","positions":[{"description":"• Developing and maintaining RT Off-Road’s brand identity system that has improved brand awareness and driven up unit sales by 200%.• Collaborating with tech experts and developers to enhance websites and product data with visual design, branding, photography, and videos. • Designing various marketing materials, including email newsletters, print collateral, venue displays, packaging, ads, and apparel. • Developing and maintaining RT Off-Road’s brand identity system that has improved brand awareness and driven up unit sales by 200%.• Collaborating with tech experts and developers to enhance websites and product data with visual design, branding, photography, and videos. • Designing various marketing materials, including email newsletters, print collateral, venue displays, packaging, ads, and apparel.","duration":"Feb 2013 Aug 2021 8 years 7 months","duration_short":"8 years 7 months","end_date":"Aug 2021","start_date":"Feb 2013","subtitle":"Crown Automotive Sales Co., Inc.","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/crown-automotive-sales-co.-inc."},{"company":"Points of Interest Acupunture","company_id":null,"location":"","positions":[{"description":"Led the design process from brand strategy and visual identity to web design and development, which improved online client acquisition. Led the design process from brand strategy and visual identity to web design and development, which improved online client acquisition.","duration":"Jun 2020 Jan 2021 8 months","duration_short":"8 months","end_date":"Jan 2021","start_date":"Jun 2020","subtitle":"Points of Interest Acupunture","title":"Brand & Web Designer"}],"url":""},{"company":"Air-City Inc","company_id":"air-city","location":"United States","positions":[{"description":"Redesigned brand collateral that were acknowledged at global logistics conferences. Booth was selected as Best Design from over 1000+ companies at The 2018 Global Freight Forwarders Conference. The company brochure received a Gold MarCom Award for design. Redesigned brand collateral that were acknowledged at global logistics conferences. Booth was selected as Best Design from over 1000+ companies at The 2018 Global Freight Forwarders Conference. The company brochure received a Gold MarCom Award for design.","duration":"Aug 2016 Jan 2020 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2020","start_date":"Aug 2016","subtitle":"Air-City Inc","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/air-city"},{"company":"LoL Pilot","company_id":null,"location":"","positions":[{"description":"Designed and launched an iOS gaming data application that averaged 4.7 out of 5 star reviews on the App Store with 7,500+ downloads. Designed and launched an iOS gaming data application that averaged 4.7 out of 5 star reviews on the App Store with 7,500+ downloads.","duration":"Jun 2016 Mar 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2018","start_date":"Jun 2016","subtitle":"LoL Pilot","title":"Co-founder & Product Designer"}],"url":""},{"company":"Professional Staffing Group","company_id":"professional-staffing-group","location":"","positions":[{"description":"Designed various business and marketing deliverables for clients, DiningIn.com and KeyPoint Partners LLC. Designed various business and marketing deliverables for clients, DiningIn.com and KeyPoint Partners LLC.","duration":"Jul 2012 Jan 2013 7 months","duration_short":"7 months","end_date":"Jan 2013","start_date":"Jul 2012","subtitle":"Professional Staffing Group","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/professional-staffing-group"},{"company":"TapWalk","company_id":"tapwalk","location":"Boston, MA","positions":[{"description":"Worked as the sole designer on a startup team of developers building navigational mobile applications for clients, such as: DeLuna Fest, Fort Point Arts Community, Jefferson City, and 1265 Main LLC. Worked as the sole designer on a startup team of developers building navigational mobile applications for clients, such as: DeLuna Fest, Fort Point Arts Community, Jefferson City, and 1265 Main LLC.","duration":"Sep 2011 Jun 2012 10 months","duration_short":"10 months","end_date":"Jun 2012","start_date":"Sep 2011","subtitle":"TapWalk","title":"Design Intern"}],"url":"https://www.linkedin.com/company/tapwalk"}]', '["Kelly Mao “Eric has worked with my company for over five years. Year after year he continues to bring energy, creativity, and character to everything he does for us. My company first reached out to Eric seeking a new brochure design. A couple of weeks before the conference we realized our brochure was outdated and honestly, unaesthetic overall. Eric amazed me with work. He didn’t just create a brochure, he created a theme – a culture for our company. He gave us a design that didn’t just exude professionalism but also timeless elegance of 30 years of business. In the years to come, we would have him redesign our brochure again as well as created a large booth for our next international conference. This booth went on to win the best booth design at the conference. As Air-City continues to grow, Eric has designed and formatted a fantastic email signature that is used companywide by our 100 employees. I’m proud to have his designs in our company and would readily and highly recommend him to anyone seeking any designs, whether it be something as simple as emails or as large as a conference booth. I am extremely thankful for his thoughtful hard work and look forward to our continued partnership for years to come.”","Jonathan Huang “First off, Eric is the kind of key player that you need on your team to win! I messaged Eric on LinkedIn and had some back and forth conversations through email. After sending him logos and a detailed description of what my company was seeking, he sent me an email back with 3 logos and 3 different designs per logo the next day! Eric made my job easier because I had something to show my clients because my clients didn\'t know exactly what they wanted in their own logos. After describing to Eric the kind of business they are in, the look and feel of the interior and exterior, and the owners\' personalities he took those elements, ran with them and produced beautiful work. My team and I met Eric in person for an edit based on our clients\' feedback. His turnaround was within the week. Our clients are extremely satisfied with his work and given the former, my company is too. He is not only a talented designer, but he has the professional care and result-driven work ethic that any business would desire. My company will be using Eric\'s services again. ”"]']
User: ['Jon Elder', 'I help companies make payment processing decisions, working with leadership teams to develop and execute strategies that best support their people and business.', 'Co-Founder at Aspen Processing LLC', 'Aspen Processing LLC', '[{"company":"Aspen Processing LLC","company_id":null,"location":"Walnut Creek, California, United States","positions":[{"description":"Payment Processing","duration":"May 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Aspen Processing LLC","title":"Co-Founder"}],"url":""},{"company":"JLL","company_id":"jll","location":"San Francisco Bay Area","positions":[{"description":"Integral member of our JLL Oakland team.","duration":"Apr 2006 Mar 2021 15 years","duration_short":"15 years","end_date":"Mar 2021","start_date":"Apr 2006","subtitle":"JLL","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/jll"},{"company":"AT&T","company_id":"att","location":"Oakland, CA","positions":[{"description":"Managed the Oakland, Alameda, Berkeley, and Emeryville territory for teleco and data revenue, responsible for $6,000,000 in annual revenue.","duration":"Feb 2003 Mar 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2006","start_date":"Feb 2003","subtitle":"AT&T","title":"Account Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["“Jon did a fantastic job helping us secure a new building in San Francisco for Tissue Banks International. He was diligent during the search process, instrumental during the decision making process, and invaluable during the negotiation and closing process. I have worked with a lot of real estate professionals in my career and Jon is one of the very best.”","“Of the many commercial real estate brokers I have worked with, Jon Elder stands out. He is professional, thorough, personable, creative and very good at finding solutions that work. As my tenant rep, he helped me understand new markets and untangle complicated negotiations. When I was looking to invest, Jon laid out my options clearly with a keen view of long term trends. I highly recommend Jon to anyone seeking advice in commercial real estate.”"]']
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The agent's job is to develop and lead a high caliber sales organization, and today the user is reaching out to the agent because they need assistance in hiring and coaching a sales team for their high growth tech startup.
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Agent: ['Rhonda Broderick', 'I am a Supply Chain professional with more than 10 years of core Customer Service experience. My background in Planning and Procurement, Operations, Contract Management, Vendor Relations, Logistics, and Implementations is most recently with MKS Instruments in Rochester, NY. MKS is thriving on the implementation of new strategies, procedures, and initiatives, setting the bar for excellence.Specialties: My additional experience in Planning, Purchasing, Logistics, and Operations gives me a diverse set of qualifications and the ability to coordinate between multiple corporate levels. My proven ability to build successful, lasting relationships between vendors, brokers and customers has given me the opportunity to continuously grow into new roles and levels of responsibility.', 'Sr. Buyer/Planner at MKS Instruments', 'MKS Instruments', '[{"company":"MKS Instruments","company_id":"mks-instruments","industry":"Semiconductors","location":"100 High Power Rd","positions":[{"description":"Responsible for proactively managing material requirement planning, tactical purchasing and vendor and supplier daily interactions by obtaining materials, components and equipment. Gathers quotations, examines bids, and makes awards for business unit specific components. Determines material requirements from engineering and production schedules, and maintains inventory at planned levels. Plans, schedules and monitors for the movement of materials through the production cycle. Evaluates vendor reliability, develops new supply sources where vendors and suppliers are inadequate. Monitors cost, schedule and scope of assigned subcontracts to assure best quality at best value. Develops specifications for new contract orders.","duration":"Jul 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"MKS Instruments","title":"Sr. Buyer/Planner"}],"url":"https://www.linkedin.com/company/mks-instruments"},{"company":"Carestream","company_id":"carestream-health","location":null,"positions":[{"description":"Manage the inventory to support demand & sales and key performance indicators as service level and inventory targets. Liaise with business, service, worldwide internal and external suppliers, warehouses, logistic teams, customer service and other back office functions.","duration":"Jan 2010 Jul 2019 9 years 7 months","duration_short":"9 years 7 months","end_date":"Jul 2019","start_date":"Jan 2010","subtitle":"Carestream","title":"World Wide Supply Chain Finished Item Planner"},{"description":"Process improvement, problem solving, contract management, National Account lead customer service rep, Business partner relationships.","duration":"Jan 2010 Nov 2017 7 years 11 months","duration_short":"7 years 11 months","end_date":"Nov 2017","start_date":"Jan 2010","subtitle":"Carestream Health","title":"Busness Optimization"}],"url":"https://www.linkedin.com/company/carestream-health"},{"company":"LifeStream Rochester","company_id":null,"location":null,"positions":[{"description":"","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"LifeStream Rochester","title":"IPI Graduate"},{"description":"","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"LifeStream Rochester","title":"Basic Grad"}],"url":""},{"company":"Golden State Foods","company_id":"golden-state-foods","location":"","positions":[{"description":"Transportation/Warehouse Operations administrative support. Key measures data analysis, corporate reporting. Developed, grew and managed Line Haul business.","duration":"Oct 1997 Oct 2008 11 years 1 month","duration_short":"11 years 1 month","end_date":"Oct 2008","start_date":"Oct 1997","subtitle":"Golden State Foods","title":"Transportation Analyst"}],"url":"https://www.linkedin.com/company/golden-state-foods"},{"company":"Superior Lubricants","company_id":null,"location":"","positions":[{"description":"Directed industrial lubricant and chemical satellite warehouse. Assisted drivers and salesmen with daily operations. Managed inventory and assisted customers with specialty product needs.","duration":"Jun 1992 Oct 1997 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 1997","start_date":"Jun 1992","subtitle":"Superior Lubricants","title":"Customer Serivce/Operations"}],"url":""},{"company":"Davis Howland Oil","company_id":null,"location":"","positions":[{"description":"Customer Service Agent this company was bought by Superior Lubricants in 1995","duration":"Jun 1992 Oct 1995 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 1995","start_date":"Jun 1992","subtitle":"Davis Howland Oil","title":"Customer Service"}],"url":""},{"company":"R. P. Fedder Corporation","company_id":null,"location":"","positions":[{"description":"Managed raw material inventory, researched and acquired rare raw materials.","duration":"May 1990 Sep 1991 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 1991","start_date":"May 1990","subtitle":"R. P. Fedder Corporation","title":"Purchasing Agent"}],"url":""}]', '["“I had the pleasure of working with Rhonda at R.P. Fedder Corp. in Rochester, N.Y. She worked closely with me in the capacity of Purchasing Agent and Payroll Clerk. Rhonda brings several important ingredients to the table. Primarily, she has excellent people skills. She always demonstrates the highest standards of professionalism and pleasantness when dealing with vendors or the public. In addition, she has excellent follow through abilities. I never had to ask twice for information from her. In summary, I would hire her again, and certainly highly recommend her. I would be more than willing to discuss her qualifications in further detail. Jay Underkofler 601-807-3315”","“I had the pleasure of working with Rhonda Broderick at Davis-Howland Oil Corporation for several years. Rhonda is consumate professional who is organized, smart, detail-oriented and a real team player. She has the enviable ability to get along with co-workers from every level in a business, from those who perform manual labor, to those in executive offices. She is dedicated, hard-working and a quick learner. She has a range of skills that make it easy for her to perform in a variety of functions. I would highly recommend Rhonda for employment.”"]']
User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']
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The agent's job is to manage a restaurant's front-of-house operations and events, and today, the agent is reaching out to the user, who is an experienced dining and event operations manager, because they need to discuss potential collaboration opportunities for an upcoming banquet event.
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Agent: ['Elizabeth Casey', 'www.insalatas.com', "Front of House and Events Manager at Insalata' s Restaurant", "Insalata's Restaurant", '[{"company":"Insalata\'s Restaurant","company_id":null,"location":"120 Sir Francis Drake Blvd. , San Anselmo, California 94960","positions":[{"description":"Responsible for the daily management tasks to run a successful operation. In charge of front of the house with scheduling, private parties, labor, take out, training in service and high end hospitality. Leads in weekly management meetings with managing the budget with our profit and loss monthly oversee. Created programs for more community involvement in the restaurant, Women and Wine dinners, 12 under 40 winemakers series, Words of Paper author series, and also worked with celebrity dinners and lunches with Book Passage. The restaurant has received the Michelin Bib Gourmand award 9 years in a row. Being involved in the community with chamber of commerce and community service, creekside Q and spearheaded music for the restaurant called, \\"Summer Live\\"www.insalatas.com","duration":"Jul 2012 - Present 9 years 6 months","duration_short":"9 years 6 months","end_date":"Present","start_date":"Jul 2012","subtitle":"Insalata\'s Restaurant","title":"Restaurant & Events Manager"}],"url":""},{"company":"Williams-Sonoma, Inc.","company_id":"williams-sonoma-inc-","location":"San Francisco and Corte Madera","positions":[{"description":"Received \\"Catch the spirit of service\\" award in April 1994 and October 1994 in recognition of commitment to outstanding customer service within the Western Region. Created the food demonstrations at the flagship store in San Francisco. Put together a chef series in December 2016 for the Corte Madera store. Had a chef doing a demonstration each day in December to help promote sales. Received \\"Catch the spirit of service\\" award in April 1994 and October 1994 in recognition of commitment to outstanding customer service within the Western Region. Created the food demonstrations at the flagship store in San Francisco. Put together a chef series in December 2016 for the Corte Madera store. Had a chef doing a demonstration each day in December to help promote sales.","duration":"Apr 1993 Apr 2016 23 years 1 month","duration_short":"23 years 1 month","end_date":"Apr 2016","start_date":"Apr 1993","subtitle":"Williams-Sonoma, Inc.","title":"Sales Associate and Food Demonstrator"}],"url":"https://www.linkedin.com/company/williams-sonoma-inc-"},{"company":"California Culinary Academy, San Francisco","company_id":null,"location":"","positions":[{"description":"Taught the following courses at the California Culinary Academy:Introduction to Table Service, Restaurant Rotation, Career Management , Advanced Table Service, Restaurant Management and Banquets and Catering.Within these classes we brought culinary professionals together with our students to make the connection for externships and just having a relationship. Spearheaded Danny Meyer to be a guest speaker. We had industry luncheons, farm to table luncheons, open table seminars, program called, \\"Inside the Chefs Studio\\". We did these programs every 6 weeks each year for each class. Created Farm to Table program nationally for Le Cordon Bleu schools syllabus. Spearheaded Industry luncheon and dinner nationally for Le Cordon Bleu school syllabus. Created artistic awareness with students in the contemporary culinary class with De Young Museum.https://www.marinij.com/2007/11/09/fairfax-students-rate-culinary-academy-chefs-on-their-nutritious-school-meals/","duration":"Jan 2007 Jul 2012 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jul 2012","start_date":"Jan 2007","subtitle":"California Culinary Academy, San Francisco","title":"Hospitality Instructor"}],"url":""},{"company":"University of San Francisco","company_id":"university-of-san-francisco","location":"San Francisco Bay Area","positions":[{"description":"Instructor for Conference and Events Planning. Our class put together the first USF Hospitality Alumni Wine Club Event. Brought culinary professionals to speak to the class about the Hospitality business. Guest speakers include Tim Stannard & Chef Mark Sullivan with Bacchus Management Group. Instructor for Conference and Events Planning. Our class put together the first USF Hospitality Alumni Wine Club Event. Brought culinary professionals to speak to the class about the Hospitality business. Guest speakers include Tim Stannard & Chef Mark Sullivan with Bacchus Management Group.","duration":"Apr 2011 Apr 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2012","start_date":"Apr 2011","subtitle":"University of San Francisco","title":"Hospitality Adjunct Instructor"}],"url":"https://www.linkedin.com/company/university-of-san-francisco"},{"company":"The Lark Creek Inn Restaurant Group","company_id":null,"location":"Larkspur, California","positions":[{"description":"Responsible for operating the Front of the House to achieve the highest level of service quality and operating profitability. Takes an active, visible role in quality -oriented restaurant and food industry areas. Controls costs for beverage, front of house labor and related problems. Leads in monthly profit and loss meeting. Created new fund raising programs for the organization with Gingerbread Inn, Reading Under the Redwoods, Celebrity Bartender and Women and Wine Dinner. Created relationship with Restoration Hardware and had all new patio furniture donated for the restaurant. Starting the first \\"GingerBeard House decorating\\" event with the James Beard Foundation in December 2003 with Executive Pastry Chef Emily Luchetti and Chef Mark Franz.","duration":"Apr 2003 Jun 2006 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jun 2006","start_date":"Apr 2003","subtitle":"The Lark Creek Inn Restaurant Group","title":"General Manager/Partner"}],"url":""},{"company":"Bubba\'s Diner","company_id":null,"location":"San Anselmo, California","positions":[{"description":"Responsible for the comprehensive operations management of a 36 seat diner with active community involvement. Responsible for the supervision of up to twenty personnel, including the hiring, training, and reviews. Continuously educating staff in the ongoing process of making the diner a better place for all individuals concerned. Stay current regarding current laws and ordinances relevant to the restaurant. Created \\"Tuesdays with a Twist\\" where we brought in a celebrity chef to do a featured diner for local customers. Chefs included, Mark Franz, Emily Luchetti, Elizabeth Falkner, Douglas Keane, Sven Revel, and more. Bubba\'s diner went to the James Beard house in 2003 and brought the town of San Anselmo too. St. Patricks Brunch. Created the BubbaQ where we served over 350 people dinner in the park for community service. This event was a yearly event. In 1999 received the Spirit of Marin AwardBusiness Citizen of the Year, San Anselmo Chamber of Commerce","duration":"Aug 1994 Dec 2003 9 years 5 months","duration_short":"9 years 5 months","end_date":"Dec 2003","start_date":"Aug 1994","subtitle":"Bubba\'s Diner","title":"Owner and Operator"}],"url":""}]', '["Christa Colardo “Beth Casey is who I would want to manage my restaurant! She genuinely loves hospitality, and both customers and employees feel it. Beth is a great team player on the management level and with employees. She has an amazing eye for details--nothing is left undone. Beth gives 100-percent to her job and inspires those around her to do the same. She is generous and kind, but at the same time is all business. I would highly recommend Beth for any hospitality management position.”","Jean-Marc fullsack “Beth Casey and I have known each other for over 20 years from California Culinary Academy and University of San Francisco. We have had wonderful culinary experiences together and I will remain a fan because she very special and can bring people together to make things happen. Jean-Marc Fullsack”"]']
User: ['Ronald Knoll', 'Experienced Dining & Event Operations Manager taking care of people, serving them food and beverage and delivering a quality experience. European and American trained in service and wine education. Hospitality services professional skilled in both Public and Private food service, Menu Engineering, Catering & Events, Food & Beverage, Budgeting, Sales and managing people.', "General Manager at Tony P's Dockside Grill", "Tony P's Dockside Grill", '[{"company":"Tony P\'s Dockside Grill","company_id":null,"location":"Marina Del Rey, California","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Tony P\'s Dockside Grill","title":"General Manager"}],"url":""},{"company":"Catersource Magazine, Conference & Tradeshow","company_id":"catersource-magazine-conference-&-tradeshow","location":"Greater New Orleans Area","positions":[{"description":"I teamed up with Roy Porter/EngageWorks and Bill Pannhof/B&B Catering to present the hands on classes on Events and Banquets on/off site management/setup/service etc. It was a great time mentoring professionals from around the country on their service issues and challenges. I look forward to seeing everyone at the next Catersource Tradeshow. Please say hello! I teamed up with Roy Porter/EngageWorks and Bill Pannhof/B&B Catering to present the hands on classes on Events and Banquets on/off site management/setup/service etc. It was a great time mentoring professionals from around the country on their service issues and challenges. I look forward to seeing everyone at the next Catersource Tradeshow. Please say hello!","duration":"Mar 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Catersource Magazine, Conference & Tradeshow","title":"Presentor"}],"url":"https://www.linkedin.com/company/catersource-magazine-conference-&-tradeshow"},{"company":"StaffworkX/Black Tie Events","company_id":"staffworkx-black-tie-event-staffing","location":"Los Angeles","positions":[{"description":"Critic\'s Choice Awards, Emmy\'s, TED.COM, Oscars\'s, Golden Globes, LA Times \\"TASTE OF LA\\" Critic\'s Choice Awards, Emmy\'s, TED.COM, Oscars\'s, Golden Globes, LA Times \\"TASTE OF LA\\"","duration":"Dec 2010 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Dec 2010","subtitle":"StaffworkX/Black Tie Events","title":"Special Event Operations Manager"}],"url":"https://www.linkedin.com/company/staffworkx-black-tie-event-staffing"},{"company":"The OP Cafe/Golden Bull","company_id":null,"location":"Santa Monica, CA","positions":[{"description":"The OP Cafe is Santa Monica’s most iconic restaurant dating back to 1942 and has been owned by Mark & Lani Verge since 2006. The On the Verge Hospiltiay Group is a family owned, local restaurant group with 5 units in Santa Monica, CA. We are dedicated to supporting the local community and providing a quality experience to our guests. The OP Cafe is Santa Monica’s most iconic restaurant dating back to 1942 and has been owned by Mark & Lani Verge since 2006. The On the Verge Hospiltiay Group is a family owned, local restaurant group with 5 units in Santa Monica, CA. We are dedicated to supporting the local community and providing a quality experience to our guests.","duration":"Aug 2017 Aug 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2019","start_date":"Aug 2017","subtitle":"The OP Cafe/Golden Bull","title":"General Manager"}],"url":""},{"company":"The Culver Hotel","company_id":"the-culver-hotel","location":"Culver City, CA","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"The Culver Hotel","title":"Director Of Food And Beverage"}],"url":"https://www.linkedin.com/company/the-culver-hotel"},{"company":"Catalina Island Company","company_id":"catalina-island-company","location":"Avalon, CA","positions":[{"description":"","duration":"May 2014 Oct 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2016","start_date":"May 2014","subtitle":"Catalina Island Company","title":"Director of Banquets/ Events-Dir of Conference & Catering Services"}],"url":"https://www.linkedin.com/company/catalina-island-company"},{"company":"Joan\'s on Third","company_id":null,"location":"Los Angeles","positions":[{"description":"","duration":"Jan 2013 Apr 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2015","start_date":"Jan 2013","subtitle":"Joan\'s on Third","title":"VIP/VVIP Private Events Manager"}],"url":""},{"company":"Roy\'s Hawaiian Fusion Cuisine","company_id":null,"location":"Los Angeles","positions":[{"description":"","duration":"Jun 2013 May 2014 1 year","duration_short":"1 year","end_date":"May 2014","start_date":"Jun 2013","subtitle":"Roy\'s Hawaiian Fusion Cuisine","title":"Senior Restaurant Manager & Group Sales Manager"}],"url":""},{"company":"Bel Air Bay Club","company_id":"bel-air-bay-club","location":"Pacific Palisades, CA","positions":[{"description":"","duration":"Jul 2011 Sep 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2012","start_date":"Jul 2011","subtitle":"Bel Air Bay Club","title":"Upper Club Banquet Operations Manager"}],"url":"https://www.linkedin.com/company/bel-air-bay-club"},{"company":"Monterey Hill Steakhouse and Special Event Center","company_id":null,"location":"Monterey Park, CA","positions":[{"description":"","duration":"May 2009 Jun 2011 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2011","start_date":"May 2009","subtitle":"Monterey Hill Steakhouse and Special Event Center","title":"General Manager"}],"url":""},{"company":"Jonathan Club","company_id":"jonathan-club","location":"Santa Monica, CA","positions":[{"description":"","duration":"May 2007 Apr 2009 2 years","duration_short":"2 years","end_date":"Apr 2009","start_date":"May 2007","subtitle":"Jonathan Club","title":"Asst. General Manager/Director of Operations"}],"url":"https://www.linkedin.com/company/jonathan-club"},{"company":"Knoll’s Black Forest Inn","company_id":null,"location":"Santa Monica, California","positions":[{"description":"","duration":"1997 2007 10 years","duration_short":"10 years","end_date":"2007","start_date":"1997","subtitle":"Knoll’s Black Forest Inn","title":"Operating Partner"}],"url":""}]', '["Martin Yuhas “I worked directly with Ron helping to define the labor requirements at his restaurant. He is an intelligent, articulate and knowledgeable general manager who understands the needs of his customers and employees. He would be an asset to any organization.”","Vince Kikugawa “I had the pleasure of working with Ron while at Specialty Restaurants. He has great experiences in our business. I would not hesitate to recommend Ron for a management position. Please call me any questions.”"]']
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The agent's job is to develop strong B2B relationships and support sales activities, and today the user is reaching out to the agent because they need assistance with B2B sales support and ad campaign development.
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Agent: ['Matthew Ettl', 'Energetic, highly motivated professional with 24 years of experience boosting profitability in competitive product arenas. Known for cheerful, positive attitude and approachability. Skilled in quickly building rapport and developing strong relationships through listening and understanding business needs. Proficient in identifying, developing, and translating strategies into successful sales activities. Effectively collaborate with all levels and cultures. Developed a reputation as a competitive but conscientious leader who can create and cultivate high performance teams. Respected by clients, colleagues, and superiors for integrity, open communication, and the ability to “get things done”. Comfortable with risk, eager for challenges. Specialties: Distribution Channel experience includes: Mass Merchandiser, Home Improvement, Supermarket (Wholesale & Retail), Convenience, Hardware, Farm/Fleet, Pet Specialty, and Sporting Goods Contributed to significant revenue and profit growth through decisive, proactive account management and an ability to influence others', 'Real Estate Agent at Coldwell Banker Burnet', 'Coldwell Banker Burnet', '[{"company":"Coldwell Banker Burnet","company_id":null,"location":"MattEttl.com","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Coldwell Banker Burnet","title":"Real Estate Agent"}],"url":""},{"company":"Bernick\'s Beverage & Vending","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Responsible for managing & directing a team of 11 Area Sales Manager and Business Development Managers. Responsible for managing & directing a team of 11 Area Sales Manager and Business Development Managers.","duration":"Nov 2011 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Nov 2011","subtitle":"Bernick\'s Beverage & Vending","title":"Sales Manager"}],"url":""},{"company":"United Industries","company_id":"united-industries","location":"","positions":[{"description":"• Development of key account plans and P&L with annual sales responsibility of approximately $19 million.• Accounts include Target, Menards, Mid-States, United Hardware, and Mills Fleet Farm.• Honored with VIP Sales Award twice in the last year for greatest quarterly sales increases.• Member of the 2010 Sales Team of the Year.• Achieved 123% of my annual revenue plan and 130% of contribution goals.• Improved SKU count by 18% through working with category management and planogram teams.• Increased sales with Menards by 43.5% and margin by 26% in two years through product mix and promotion. • Reduced past due account receivables from $2MM to less than $400 K.• Improved United Industries’ scorecard by one full grade through increased customer service, improved corporate communications, and better on-time delivery.• Accepted all challenges and managed obstacles while directing fundamentally different teams of brokers and rep agencies during a difficult year of Chapter 11 reorganization and economic turmoil.• Successfully maintained our exclusive position in Target Sporting Goods Department as an aggressive new competitor entered the market.","duration":"2006 2011 5 years","duration_short":"5 years","end_date":"2011","start_date":"2006","subtitle":"United Industries","title":"Business Director"}],"url":"https://www.linkedin.com/company/united-industries"},{"company":"Doane Pet Care","company_id":null,"location":"","positions":[{"description":"• Managed key accounts with annual sales responsibility of approximately $37 million.• Accounts include SuperValu, Kroger, Safeway, Topco, Nash Finch, Save-A-Lot, AWG, Stater Bros., Unified Western Grocers, Bashas’ Markets, Menard, Inc.• Created, communicated, and ensured start-to-finish execution of account strategy internally and externally.• Increased SuperValu Store Brand Pet Food Sales 6.27% annually as well as increasing Store Brand Pet Food penetration by 2.5%.• Member of the SuperValu Store Brands Advisory Council and the Store Brands Summit Conferences.Regional Sales Manager-Farm and Feed Division (1996 to 1998) & Grocery Division (1998 to 2000)• Successfully managed a network of 30 brokers and two sales managers resulting in a 37% increase in sales.• Planned and led regular sales meetings, took a leadership role in providing customer direction to achieve a 25% growth in promotional activity.• Developed long-term relationships with 16 distributors and 32 sales representatives covering eight states by providing world-class service.• Regional efforts included a 20% gain in volume by identifying new market opportunities.","duration":"1996 2006 10 years","duration_short":"10 years","end_date":"2006","start_date":"1996","subtitle":"Doane Pet Care","title":"National Account Manager"}],"url":""},{"company":"Strategy IV Marketing","company_id":null,"location":"","positions":[{"description":"Created, developed, and managed consumer promotions for packaged goods companies and retailers. Identified new markets that generated opportunities exceeding $10 million annually in increased sales. Initiated a company-wide communication effort that vastly improved corporate morale & productivity. Created, developed, and managed consumer promotions for packaged goods companies and retailers. Identified new markets that generated opportunities exceeding $10 million annually in increased sales. Initiated a company-wide communication effort that vastly improved corporate morale & productivity.","duration":"1993 1995 2 years","duration_short":"2 years","end_date":"1995","start_date":"1993","subtitle":"Strategy IV Marketing","title":"Account Executive"}],"url":""},{"company":"Nestle USA","company_id":"nestle-s-a-","location":"","positions":[{"description":"• Exceeded sales budget and distribution criteria by achieving 100% account and market penetration.• Created effective promotional campaigns with key account; increased baking product sales 104% and frozen potato business 300%.• Recipient of the esteemed “10,000 Box Award” for superior performance. • Exceeded sales budget and distribution criteria by achieving 100% account and market penetration.• Created effective promotional campaigns with key account; increased baking product sales 104% and frozen potato business 300%.• Recipient of the esteemed “10,000 Box Award” for superior performance.","duration":"1990 1993 3 years","duration_short":"3 years","end_date":"1993","start_date":"1990","subtitle":"Nestle USA","title":"Distributor Account Manager"}],"url":"https://www.linkedin.com/company/nestle-s-a-"},{"company":"Commercial State Bank","company_id":"commercial-state-bank","location":"","positions":[{"description":"Successfully lead the marketing effort in opening a high profile office in the Minneapolis skyway system. Redesigned the bank logo and collateral materials resulting in increased visibility & customer awareness. Introduced a senior citizens program that produced $5 Million in new deposits during the 1st five months. Successfully lead the marketing effort in opening a high profile office in the Minneapolis skyway system. Redesigned the bank logo and collateral materials resulting in increased visibility & customer awareness. Introduced a senior citizens program that produced $5 Million in new deposits during the 1st five months.","duration":"1988 1990 2 years","duration_short":"2 years","end_date":"1990","start_date":"1988","subtitle":"Commercial State Bank","title":"Marketing Director/Bank Officer"}],"url":"https://www.linkedin.com/company/commercial-state-bank"},{"company":"Schwan\'s Consumer Brands","company_id":"schwans-company","location":"","positions":[{"description":"• Executed national Red Baron Pizza promotions resulting in record sales and new brand direction.• Conducted market research, developed product specs, packaging, promotion and sales collateral for the successful rollout of the Red Baron 9” Microwave product. • Executed national Red Baron Pizza promotions resulting in record sales and new brand direction.• Conducted market research, developed product specs, packaging, promotion and sales collateral for the successful rollout of the Red Baron 9” Microwave product.","duration":"1987 1988 1 year","duration_short":"1 year","end_date":"1988","start_date":"1987","subtitle":"Schwan\'s Consumer Brands","title":"Assistant Brand Manager"}],"url":"https://www.linkedin.com/company/schwans-company"}]', '["John Rothbauer “Mathew has Great Personal skills and works well both at the Retail and Wholesale level. He is very driven to accomplish what ever goal he is given. I called on Matt as a Regional Manager for Pulse Beverage and he was instramental in building our Cabana Lemonade brand from the ground up. He is a Great family man who knows the balance between work and Family. Any Company would be fortunate to have him.”","Bob Klunk “Matt was in Business Development when I managed logistics and fulfillment. Matt had a deep practicle understanding of our product, manufacturing, and logistics, bringing in profitable business and great value to our customers.”"]']
User: ['Jim Novak', 'Sales / marketing executive with 20+ years of experience building and supporting B2B relationships. Corporate, marketing agency and consulting environment exposure.Specialties: B2B sales support, creative agency management, field sales training content, sales incentive campaigns and ad campaign development', 'Retired at Last', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Retired","title":"Retired"}],"url":""}]', '["Ben Shaver “It was very easy to work with Jim. He was always organized and always professional. He had excellent project management and communication skills that helped make it easier to do my job.”","Lisa Van Rossum “Jim Novak is a pleasure to work with and for. He is genuine, a straight-forward communicator, upbeat and has creative ideas. There should be more people like him.”"]']
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The agent's job is to coordinate and manage large-scale events for a healthcare organization. Today, the user is reaching out to the agent because they need assistance in planning and organizing an upcoming conference for their financial services company.
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Agent: ['Fady Attia, MBA', 'Financial analyst and business professional with 14+ years of experience in a variety of roles, including account management, business analysis, financial reporting and forecasting. Well qualified and results-orientated financial services professional with experience across diverse industries. Skilled analyst with strong organizational and communication abilities and proven leadership qualities. Broad-based understanding of financial needs at all levels of business including evaluating, analyzing, and communicating financial data.', 'Senior Financial Analyst at Ecolab', 'Ecolab', '[{"company":"Ecolab","company_id":"ecolab","industry":"Chemical Manufacturing","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Ecolab","title":"Senior Financial Analyst I"}],"url":"https://www.linkedin.com/company/ecolab"},{"company":"Wieland Group","company_id":"wielandgroup","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"","duration":"Aug 2018 Jan 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2020","start_date":"Aug 2018","subtitle":"Wieland Group","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/wielandgroup"},{"company":"HAVI","company_id":"havigroup","location":null,"positions":[{"description":"","duration":"Sep 2015 Aug 2018 3 years","duration_short":"3 years","end_date":"Aug 2018","start_date":"Sep 2015","subtitle":"HAVI","title":"Financial Analyst"},{"description":"","duration":"Mar 2015 Aug 2015 6 months","duration_short":"6 months","end_date":"Aug 2015","start_date":"Mar 2015","subtitle":"HAVI","title":"Logistics Analyst"}],"url":"https://www.linkedin.com/company/havigroup"},{"company":"Fertility and Cryogenics Medical Center","company_id":null,"location":"Downers Grove, Illinois Area","positions":[{"description":"","duration":"May 2012 May 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2015","start_date":"May 2012","subtitle":"Fertility and Cryogenics Medical Center","title":"Senior Staff Accountant"}],"url":""},{"company":"Commercial International Bank","company_id":"cibegypt","location":null,"positions":[{"description":"","duration":"Jul 2010 Apr 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2012","start_date":"Jul 2010","subtitle":"Commercial International Bank","title":"Senior Financial Analyst"},{"description":"","duration":"Dec 2007 Jul 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jul 2010","start_date":"Dec 2007","subtitle":"Commercial International Bank","title":"Financial Analyst"},{"description":"","duration":"Oct 2006 Dec 2007 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2007","start_date":"Oct 2006","subtitle":"Commercial International Bank","title":"Accounting specialist"}],"url":"https://www.linkedin.com/company/cibegypt"}]', '["Ana I. Madrigal, MBA “During the time that I have worked with Fady, he has demonstrated to be a very knowledge individual with a strong Financial Analytics background. Fady is also a team player and pleasant individual to work with and has proven to have the abilities deal with people with from all over the company and globally. I enjoyed working with Fady as he has demonstrated a professional attitude. ”","Siva Kumar “Recommendation Letter I have had the pleasure of working with Fady for two years at Fertility and Cryogenics Lab, where he was entrusted with a great deal of responsibility. During this period, I have observed and admired Fady\'s professional skills as well as interpersonal style. He was consistently pleasant, and had always taken on all assignments with enthusiasm and dedication. Regardless of deadlines or other pressure, Fady always delivers. His superior organizational skills make him the consummate multi-tasker. He will be an asset to any employer and strongly recommend him for any position he seeks. I miss seeing Fady around the office and wish him good luck in all his endeavors. ”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']
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The agent's job is to manage projects and ensure strategic change, and today, the agent is reaching out to the user because they need assistance in planning and managing a high-profile event for their organization.
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Agent: ['Brian Galardo, PMP, CSM, CSPO, PMI-ACP', 'A Project Manager with over ten years of expertise in strategic operations, continuous improvement, change management and project management. Extensive experience leading diverse project teams and achieving targeted goals within budget and timelines. History of leveraging and embracing strategic change ensuring critical organizational visions are realized. Effectively communicate across all levels of the organization with poise and excellence. Continually deliver effective project oversight while employing both agile and waterfall methodologies resulting in streamlined processes, improved productivity, and increased profitability. "Tell me and I forget. Teach me and I remember. Involve me and I learn." - Ben Franklin', 'Project Manager (Procurement Operations) at Salesforce', 'Salesforce', '[{"company":"Salesforce","company_id":"salesforce","industry":"Internet Publishing","location":"Indianapolis, Indiana, United States","positions":[{"description":"","duration":"Oct 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Salesforce","title":"Project Manager, Procurement Operations"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"MacGregor Partners","company_id":"macgregor-partners","location":"Indianapolis, Indiana, United States","positions":[{"description":"","duration":"Feb 2021 Sep 2021 8 months","duration_short":"8 months","end_date":"Sep 2021","start_date":"Feb 2021","subtitle":"MacGregor Partners","title":"Project Management Consultant"}],"url":"https://www.linkedin.com/company/macgregor-partners"},{"company":"Pure Haven","company_id":"pure-haven","location":"Remote","positions":[{"description":"","duration":"Dec 2019 Jan 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2021","start_date":"Dec 2019","subtitle":"Pure Haven","title":"Director Project Management Office & Supply Chain"}],"url":"https://www.linkedin.com/company/pure-haven"},{"company":"Echo Engineering & Production Supplies, Inc.","company_id":"echoengineering","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Dec 2018 Dec 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2019","start_date":"Dec 2018","subtitle":"Echo Engineering & Production Supplies, Inc.","title":"Program Manager"}],"url":"https://www.linkedin.com/company/echoengineering"},{"company":"Epson America Inc.","company_id":"epson-america-inc-","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Dec 2015 Dec 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Dec 2018","start_date":"Dec 2015","subtitle":"Epson America Inc.","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/epson-america-inc-"},{"company":"ULTA Beauty","company_id":"ulta","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Sep 2014 Dec 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2015","start_date":"Sep 2014","subtitle":"ULTA Beauty","title":"Project Manager, Supply Chain Management"}],"url":"https://www.linkedin.com/company/ulta"},{"company":"Direct Shot Distributing","company_id":"directshot","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Sep 2012 Sep 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2014","start_date":"Sep 2012","subtitle":"Direct Shot Distributing","title":"Operations Analyst / Supervisor"}],"url":"https://www.linkedin.com/company/directshot"},{"company":"Detroit Lions","company_id":"detroit-lions","location":"Greater Detroit Area","positions":[{"description":"","duration":"Sep 2009 Sep 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2012","start_date":"Sep 2009","subtitle":"Detroit Lions","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/detroit-lions"}]', '["Jay Mattingly “Brian has all the requisite skills to excel in a role, but what I admire most about him is his deft mastery of soft skills, the ones you can\'t teach. Brian\'s emotional quotient is off the charts, and it allows him to not only fit like a glove into any social or business situation, but lead others and win them over to his train of thought. Brian is a must have accessory on a productive and successful team. I can\'t recommend him highly enough.”","Lauren Olson “Brian has the ability to communicate effectively with others in both personal and professional environments. With his passion and desire to learn he holds many qualities that are parallel to those of a born leader. It is a pleasure to have met such a quality individual who possesses so many talents.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']
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The agent's job is to lead digital marketing teams and develop social media strategies, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a new influencer marketing campaign for the user's company.
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Agent: ['Neal Waltmire', 'I am an experienced communications specialist with public policy and polling expertise who has run media operations for a number of statewide organizations. I have managed successful paid and organic online and social media operations, having used data to inform communications plans and effectively identified and communicated with target audiences. I have forged strong relationships with reporters and spoke on-the-record. I have executed countless press events and garnered favorable media coverage. I have researched, analyzed, and contextualized public policy issues. I have managed teams, worked with partner organizations, and orchestrated multiple projects simultaneously on tight deadlines.', 'Social Media Specialist', 'SEIU HCII', '[{"company":"SEIU HCII","company_id":"seiu-hcii","industry":"Non-profit Organizations","location":"Greater Chicago Area","positions":[{"description":"• Currently direct and implement a $150,000 digital budget. • Responsible for organizations’ website, Facebook, Twitter, and Instagram accounts. • Created, directed, and implemented multi-phase Facebook advertising campaigns that generated nearly 7 million impressions, 32,553 link clicks, and 3,615 sign ups, with an average engagement rate of 3% and cost per acquisitions as low as $3.65. • Created Facebook graphic that organically reached 2.4 million people and was shared over 16,000 times.• Routinely livestream on Facebook and live-tweet events. • Generated 287,000 impressions in a one-month period on Twitter, including a tweet that generated 992 engagements.www.seiuhcilin.org","duration":"Jun 2016 - Present 5 years 10 months","duration_short":"5 years 10 months","end_date":"Present","start_date":"Jun 2016","subtitle":"SEIU HCII","title":"Social Media Specialist"}],"url":"https://www.linkedin.com/company/seiu-hcii"},{"company":"Responsible Budget Coalition","company_id":null,"location":"Chicago, IL","positions":[{"description":"Senior Communications ManagerThe Responsible Budget Coalition (RBC), Chicago, IL April 2015 - Present• Produced strategic communication plans & led strategy discussions as part of RBC’s Executive Cmte.• Helped generate 262 news stories; Executed dozens of press conferences and successfully pitched feature stories for RBC member organizations and allies• Directed robust social media operation, generated over 74,000 Twitter impressions in one month; Promoted info graphic on Facebook that was seen by over 58,000 people and shared 790 times * Helped build RBC website (www.responsiblebudget,org) via Drupal software and populate all its content• Successfully leveraged the participation of numerous organizations located all across Illinois, balancing those groups’ competing interests while achieving RBC objectives• Planned and directed media trainings and webinars delivered to over 200 individualshttp://www.responsiblebudget.orghttp://www.facebook.com/ResponsibleBudgetCoalition@RespBudgetIL","duration":"Apr 2015 Jun 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2016","start_date":"Apr 2015","subtitle":"Responsible Budget Coalition","title":"Senior Communication Manager"}],"url":""},{"company":"Illinois Freedom PAC","company_id":null,"location":"Chicago, IL","positions":[{"description":"• Organized, scripted, directed film crew, and delivered remarks for anti-outsourcing event in Rockford. Event footage was combined with media coverage to produce what was described as a “highly effective attack ad.” Promoted ad and made outsourcing a dominant issue in the race• Produced Facebook posts that individually reached tens of thousands with engagement rates that were consistently higher than both gubernatorial campaigns combined; Maintained active Twitter account• Regularly communicated on-the-record with reporters, pitched stories, penned press releases, and generated favorable coverage• Responsible for nearly all web material seen by over 119,000 unique visitors; Produced engaging online content that combined videos, graphics, and text","duration":"May 2014 Nov 2014 7 months","duration_short":"7 months","end_date":"Nov 2014","start_date":"May 2014","subtitle":"Illinois Freedom PAC","title":"Communications Director"}],"url":""},{"company":"A Better Illinois","company_id":null,"location":"Chicago, IL","positions":[{"description":"• Orchestrated four events simultaneously in three media markets, all of which produced coverage; Highlighted the coverage in blog post and an email blast with a call to action that generated hundreds of emails to state legislators• Produced comprehensive packet for editorial boards, which helped lead to an endorsement by the Southern• Authored op-ed pieces that appeared in the State Journal Register, the Daily Herald, the Freeport Journal Standard, and Crain’s Chicago Business, each that provided a targeted message to a unique audience • Created engaging content for Facebook account with 13,000 fans and Twitter account with over 600 followers • Communicated daily with organizational partners to amply our message on social media","duration":"Feb 2014 May 2014 4 months","duration_short":"4 months","end_date":"May 2014","start_date":"Feb 2014","subtitle":"A Better Illinois","title":"Deputy Communications Director"}],"url":""},{"company":"AFSCME","company_id":"afscme","location":"","positions":[{"description":"•Directed communications strategy and operations for a 60,000-member statewide political action committee (FL)•Conducted both live and taped interviews with media outlets throughout Florida.•Organized, pitched, and executed 16 press events that garnered 83 stories/segments in 8 media markets during a three month period ( FL)•Assisted in developing and executing earned, online, and social media campaign that successfully pressured U.S. Senator Mark Kirk to vote for immigration reform legislation (IL)•Designed a website from scratch using Word Press software, which included many advanced features such asembedded videos and a scrolling front-page menu (IL)• Drafted multiple flyers aimed at persuading homecare workers to vote to join a union (VT)","duration":"Apr 2013 Jan 2014 10 months","duration_short":"10 months","end_date":"Jan 2014","start_date":"Apr 2013","subtitle":"AFSCME","title":"Communications Assistant"}],"url":"https://www.linkedin.com/company/afscme"},{"company":"U.S. House of Representatives","company_id":"u.s.-house-of-representatives","location":"Washington, DC","positions":[{"description":"Office of Congresswoman Betty Sutton (OH-13)• Provided legislative guidance to the Congresswoman with respect to the following issues: education, labor, manufacturing, trade, Social Security and seniors, NASA, science and technology, and postal operations• Represented the Congresswoman on the President’s Export Council• Drafted talking points for issue of my responsibility Office of Congresswoman Betty Sutton (OH-13)• Provided legislative guidance to the Congresswoman with respect to the following issues: education, labor, manufacturing, trade, Social Security and seniors, NASA, science and technology, and postal operations• Represented the Congresswoman on the President’s Export Council• Drafted talking points for issue of my responsibility","duration":"Aug 2012 Jan 2013 6 months","duration_short":"6 months","end_date":"Jan 2013","start_date":"Aug 2012","subtitle":"U.S. House of Representatives","title":"Legislative Assistant"}],"url":"https://www.linkedin.com/company/u.s.-house-of-representatives"},{"company":"We Are Wisconsin","company_id":null,"location":"Madison, WI","positions":[{"description":"• Managed field office in Sun Prairie, WI; responsible for over 160,000 targeted voters• Trained and managed up to 200 volunteers daily during the final four days of the campaign • Managed field office in Sun Prairie, WI; responsible for over 160,000 targeted voters• Trained and managed up to 200 volunteers daily during the final four days of the campaign","duration":"Apr 2012 Jun 2012 3 months","duration_short":"3 months","end_date":"Jun 2012","start_date":"Apr 2012","subtitle":"We Are Wisconsin","title":"Field Organizer"}],"url":""},{"company":"Andy Manar for State Senate","company_id":null,"location":"Springfield, Illinois","positions":[{"description":"• Worked with campaign team to produce voter targets• Produced a comprehensive communication plan and calendar to guide short, medium, and long term planning• Designed and distributed email newsletters that were sent to over 1,500 supporters• Authored press releases that were carried by multiple media outlets, including the State Journal Register and the Decatur Tribune• Wrote speeches delivered by the candidate to various groups, including an address to the IBEW state convention• Managed candidate’s schedule","duration":"Feb 2012 Mar 2012 2 months","duration_short":"2 months","end_date":"Mar 2012","start_date":"Feb 2012","subtitle":"Andy Manar for State Senate","title":"Political Director"}],"url":""},{"company":"The Feldman Group","company_id":"the-feldman-group","location":"Washington, DC","positions":[{"description":"• Monitored and researched Congressional races nationwide to inform marketing decisions• Studied historical election trends, including the electoral behavior of key demographic groups, in order to select a group of voters from which to poll• Managed multiple projects and met tight deadlines • Monitored and researched Congressional races nationwide to inform marketing decisions• Studied historical election trends, including the electoral behavior of key demographic groups, in order to select a group of voters from which to poll• Managed multiple projects and met tight deadlines","duration":"Jan 2011 Jan 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2012","start_date":"Jan 2011","subtitle":"The Feldman Group","title":"Administrative Associate"}],"url":"https://www.linkedin.com/company/the-feldman-group"},{"company":"Congresswoman Debbie Halvorson (IL-11)","company_id":null,"location":null,"positions":[{"description":"• Assisted in the development and messaging of the Congresswoman\'s position on Social Security, including material that appeared in the Chicago Tribune• Created, directed, and implemented office\'s constituent communication program, which produced a series of written communications to 26,000 targeted constituents• Created a system that specifically and efficiently addressed unique concerns to the 1,000 constituent correspondences received each week• Researched and produced 19 unique letters on health insurance reform and updated them regularly• Drafted, introduced, and gathered co-sponsors for H. Res. 752, the Cherry Mine Disaster Resolution","duration":"Feb 2009 Jan 2011 2 years","duration_short":"2 years","end_date":"Jan 2011","start_date":"Feb 2009","subtitle":"Congresswoman Debbie Halvorson (IL-11)","title":"Legislative Correspondent/Assistant"},{"description":"Drafted constituent correspondence, conducted research, attended hearings, managed press releases, and fielded phone inquiries","duration":"Jan 2009 Feb 2009 2 months","duration_short":"2 months","end_date":"Feb 2009","start_date":"Jan 2009","subtitle":"Congresswoman Debbie Halvorson (IL-11)","title":"Intern"}],"url":""},{"company":"Illinois Victory 2010/Debbie Halvorson for Congress","company_id":null,"location":"","positions":[{"description":"• Developed strategy to complete election day canvass of 12,000 targeted households • Directed the deployment of volunteers and staff across four campaigns• Planned and managed early vote rally attended by 100 voters, which featured special guest Congressman James Clyburn • Developed strategy to complete election day canvass of 12,000 targeted households • Directed the deployment of volunteers and staff across four campaigns• Planned and managed early vote rally attended by 100 voters, which featured special guest Congressman James Clyburn","duration":"Sep 2010 Nov 2010 3 months","duration_short":"3 months","end_date":"Nov 2010","start_date":"Sep 2010","subtitle":"Illinois Victory 2010/Debbie Halvorson for Congress","title":"Regional Field Director"}],"url":""},{"company":"Illinois Victory 2008","company_id":null,"location":"","positions":[{"description":"Illinois Victory 2008 (Democratic Coordinated Campaign assigned to Illinois\' 11th Congressional)Bloomington, IL• Made decisions on regional precinct targeting, which resulted in double-digit margins for Congressional candidate Debbie Halvorson, exceeding vote goals by nearly 1,200• Oversaw McLean County regional office; managed 2 paid staff, 5 interns, and 28,000 targeted voters• Directed election day get out the vote effort, managing 4 staging locations and over 150 volunteers• Promoted and conducted interactive volunteer trainings with as many as 80 attendees nightly• Crafted call scripts, college persuasion pieces, and promotional material for campaign events• Developed and maintained relationships with elected officials and candidates as well as union and community leaders","duration":"Jul 2008 Nov 2008 5 months","duration_short":"5 months","end_date":"Nov 2008","start_date":"Jul 2008","subtitle":"Illinois Victory 2008","title":"Regional Field Director"}],"url":""},{"company":"Hillary Clinton for President","company_id":"hillary-clinton-for-president","location":"","positions":[{"description":"Iowa, Washington, Wisconsin, Ohio, Wyoming, and Pennsylvania•Increased caucus night volunteers by 25% in 8 precincts in less than a month in Dubuque, IA.•Managed phone bank with over 20 volunteers in Milwaukee, WI., training volunteers and reportingtheir numbers to superiors at regular intervals•Supervised county wide voter contact to ensure participation of supporters, reaching everysupporter on a tight deadline in Platt County, WY•Sole organizer responsible for Butler and Lawrence Counties in Pennsylvania; winning with anaverage of 69% of the vote•Maintained a daily volunteer base of at least five people and ran weekend canvass operations in as many as three locations simultaneously•Secured and opened a regional office at no cost to the campaign","duration":"Dec 2007 Apr 2008 5 months","duration_short":"5 months","end_date":"Apr 2008","start_date":"Dec 2007","subtitle":"Hillary Clinton for President","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/hillary-clinton-for-president"},{"company":"Barrington Hills, Village of","company_id":null,"location":"","positions":[{"description":"•Drafted resolutions and amendments to Village Code•Ensured compliance with Open Meetings Act and Freedom of Information Act•Acted as scheduling manager for the Village President and 5 staff members•Responded to over 2,000 public inquiries regarding planning and zoning issues•Documented code violations & prepared documents for legal enforcement cases•Managed a project to integrate 1,500 addresses into interactive digital maps•Assisted over 75 petitioners in order to understand the Zoning Board of Appeals process•Organized committee to create addressing procedure•Created new exhibits to assist building permit applicants\' understanding of zoning requirements•Created map which was used by Drug Enforcement Agency to capture drug suspects•Assign addresses to new properties","duration":"Oct 2005 Dec 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2007","start_date":"Oct 2005","subtitle":"Barrington Hills, Village of","title":"Planning & Zoning Coordinator"}],"url":""},{"company":"Tari Renner for Congress","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2004 less than a year","duration_short":"less than a year","end_date":"2004","start_date":"2004","subtitle":"Tari Renner for Congress","title":"Intern"}],"url":""}]', '["Kelley Stieh “Neal and I were both Regional Field Directors in neighboring counties in the 11th Congressional District of Illinois. From the moment I met Neal, I knew we would be able to bounce ideas off of each other, we would be able to work well together, and I could come to him if I ever had any questions. Neal works harder than anyone I have ever met. The amount of unrelenting energy that Neal has is awe inspiring to those around him, especially me. It was an honor and a privilege to get to know Neal, work with Neal, be considered an equal to Neal, and now be able to say Neal is a friend.”","Benjamin Young “Neal was one of the most creative staffers I\'ve had. He was able to take the mundane tasks of a campaign, and create a stimulating experience that attracted volunteers to the campaign. His management of the McLean County office led to a success above our expected results.”"]']
User: ['Shannon Sweetser', 'Creative, versatile and results-driven digital marketing leader with a: (1) passion for storytelling (2) 10+ years experience leading in-house and agency teams (3) tireless drive — from strategy inception to measurable success', 'Director of Social Media @ Deel | ex: Google, Jawbone, Hubspot | Experienced Social Media Lead and Influencer Marketing Strategist', 'Deel', '[{"company":"Deel","company_id":"deel","industry":"Financial Services","location":"San Francisco, California, United States","positions":[{"description":"","duration":"Apr 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Apr 2022","subtitle":"Deel","title":"Director of Social Media"}],"url":"https://www.linkedin.com/company/deel"},{"company":"Fiddlehead","company_id":"fiddleheadhq","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2017 Mar 2022 4 years 9 months","duration_short":"4 years 9 months","end_date":"Mar 2022","start_date":"Jul 2017","subtitle":"Fiddlehead","title":"Director of Client Strategy"}],"url":"https://www.linkedin.com/company/fiddleheadhq"},{"company":"Mobilize.io","company_id":"mobilize_io","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2016 Jun 2017 8 months","duration_short":"8 months","end_date":"Jun 2017","start_date":"Nov 2016","subtitle":"Mobilize.io","title":"Community & Social Program Manager"}],"url":"https://www.linkedin.com/company/mobilize_io"},{"company":"Jawbone","company_id":"jawbone","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2015 Nov 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2016","start_date":"May 2015","subtitle":"Jawbone","title":"Senior Social Media Manager"}],"url":"https://www.linkedin.com/company/jawbone"},{"company":"Google","company_id":"google","location":null,"positions":[{"description":"","duration":"Mar 2013 May 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2015","start_date":"Mar 2013","subtitle":"Google","title":"Program Manager"},{"description":"","duration":"May 2012 Mar 2013 11 months","duration_short":"11 months","end_date":"Mar 2013","start_date":"May 2012","subtitle":"Google","title":"Community Coordinator, Google Local"}],"url":"https://www.linkedin.com/company/google"},{"company":"Espresso B2B Marketing","company_id":"espresso-b2b-marketing","location":"","positions":[{"description":"","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Espresso B2B Marketing","title":"Inbound Marketing Strategist (Freelance)"}],"url":"https://www.linkedin.com/company/espresso-b2b-marketing"},{"company":"Zyrra","company_id":"zyrra","location":"Greater Boston Area","positions":[{"description":"","duration":"Sep 2011 Jan 2012 5 months","duration_short":"5 months","end_date":"Jan 2012","start_date":"Sep 2011","subtitle":"Zyrra","title":"Inbound Marketing Strategist (Freelance)"}],"url":"https://www.linkedin.com/company/zyrra"},{"company":"PullnotPush Marketing","company_id":"pullnotpush-marketing","location":"Cambridge, MA","positions":[{"description":"","duration":"Mar 2011 Aug 2011 6 months","duration_short":"6 months","end_date":"Aug 2011","start_date":"Mar 2011","subtitle":"PullnotPush Marketing","title":"Marketing Strategist"}],"url":"https://www.linkedin.com/company/pullnotpush-marketing"},{"company":"Whickit","company_id":"whickit","location":"","positions":[{"description":"","duration":"Feb 2011 Apr 2011 3 months","duration_short":"3 months","end_date":"Apr 2011","start_date":"Feb 2011","subtitle":"Whickit","title":"Freelance Marketing Strategist & Brand Ambassador"}],"url":"https://www.linkedin.com/company/whickit"},{"company":"Channel Maven Consulting","company_id":"channel-maven-consulting","location":"","positions":[{"description":"","duration":"Nov 2010 Apr 2011 6 months","duration_short":"6 months","end_date":"Apr 2011","start_date":"Nov 2010","subtitle":"Channel Maven Consulting","title":"Freelance Inbound Marketing Specialist"}],"url":"https://www.linkedin.com/company/channel-maven-consulting"},{"company":"Socrato","company_id":"socrato","location":"","positions":[{"description":"","duration":"Oct 2010 Apr 2011 7 months","duration_short":"7 months","end_date":"Apr 2011","start_date":"Oct 2010","subtitle":"Socrato","title":"Freelance Blogger & Community Professional"}],"url":"https://www.linkedin.com/company/socrato"},{"company":"CityRover Media","company_id":"cityrover-media","location":"","positions":[{"description":"","duration":"Nov 2010 Feb 2011 4 months","duration_short":"4 months","end_date":"Feb 2011","start_date":"Nov 2010","subtitle":"CityRover Media","title":"Independent Marketing & Community Consultant"}],"url":"https://www.linkedin.com/company/cityrover-media"},{"company":"Brightcove","company_id":"brightcove","location":"","positions":[{"description":"","duration":"Jun 2010 Sep 2010 4 months","duration_short":"4 months","end_date":"Sep 2010","start_date":"Jun 2010","subtitle":"Brightcove","title":"Community & Knowledge Manager"}],"url":"https://www.linkedin.com/company/brightcove"},{"company":"BuyWithMe","company_id":"buywithme","location":"","positions":[{"description":"","duration":"Mar 2010 May 2010 3 months","duration_short":"3 months","end_date":"May 2010","start_date":"Mar 2010","subtitle":"BuyWithMe","title":"Freelance Copywriter"}],"url":"https://www.linkedin.com/company/buywithme"},{"company":"HubSpot","company_id":"hubspot","location":"","positions":[{"description":"","duration":"Oct 2009 Jan 2010 4 months","duration_short":"4 months","end_date":"Jan 2010","start_date":"Oct 2009","subtitle":"HubSpot","title":"Blog & Content Manager"}],"url":"https://www.linkedin.com/company/hubspot"},{"company":"Zeer, Inc","company_id":"zeer-inc.","location":"","positions":[{"description":"","duration":"Jan 2008 Aug 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2009","start_date":"Jan 2008","subtitle":"Zeer, Inc","title":"Community Manager"}],"url":"https://www.linkedin.com/company/zeer-inc."},{"company":"Smart Destinations","company_id":"smart-destinations-inc-","location":null,"positions":[{"description":"","duration":"Aug 2006 Jan 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2008","start_date":"Aug 2006","subtitle":"Smart Destinations","title":"Marketing Analyst - Social Media & Advertising"},{"description":"","duration":"May 2005 Aug 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2006","start_date":"May 2005","subtitle":"Smart Destinations","title":"Online Marketing Intern"}],"url":"https://www.linkedin.com/company/smart-destinations-inc-"}]', '["Chelsea M. Bonner “Shannon is hands down one of the best managers I\'ve had throughout my career. She gives clear direction and guidance, is a great listener and communicator, and has been such a supportive advocate. It\'s clear that she has substantial experience under her belt and is always looking for the most effective marketing solutions for clients. In watching her interact with clients, she constantly provides valuable strategies and ideas, isn\'t afraid to think outside the box, and has impeccable organization skills. I\'m so glad to have had the pleasure of working with her.”","Michelle Sanchez “Shannon is a powerhouse of detailed diligence, well-handled relationships, and thoughtful strategy. I\'ve watched Shannon brainstorm brilliant ideas for social media and community management. I\'ve watched her diffuse tense situations by carefully uncovering people\'s true concerns. And I\'ve watched her upsell and show incredible forethought. Shannon is an asset to any project!”"]']
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The agent's job is to manage high-profile client relationships and plan events, today the user is reaching out to the agent because they need assistance in organizing a large conference for their healthcare organization.
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Agent: ['Rene J. Gonzalez, MBA', 'A seasoned, bi-lingual advertising sales professional focused on cross-platform branded content partnerships with over 10-years of experience in actively managing tier-one advertisers. Focused on strategizing, developing, and executing effective multi-platform campaigns that bring additional value to the client, while aligning with the essence of the brand.', 'Media Sales Executive', 'Univision Communications Inc.', '[{"company":"Univision Communications Inc.","company_id":"univision","industry":"Broadcast Media Production and Distribution","location":null,"positions":[{"description":"","duration":"Sep 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Sep 2019","subtitle":"Univision Communications Inc.","title":"Multimedia Account Executive"},{"description":"","duration":"Jul 2015 Sep 2019 4 years 3 months","duration_short":"4 years 3 months","end_date":"Sep 2019","start_date":"Jul 2015","subtitle":"Univision Communications Inc.","title":"Sales Service Executive / Account Manager"}],"url":"https://www.linkedin.com/company/univision"},{"company":"Viacom","company_id":"viacom","location":null,"positions":[{"description":"","duration":"Apr 2013 Jun 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2015","start_date":"Apr 2013","subtitle":"Viacom","title":"Integrated Marketing Associate"},{"description":"","duration":"Apr 2011 Mar 2013 2 years","duration_short":"2 years","end_date":"Mar 2013","start_date":"Apr 2011","subtitle":"Viacom","title":"Accounts Coordinator"},{"description":"","duration":"Sep 2009 Apr 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2011","start_date":"Sep 2009","subtitle":"Viacom","title":"Commercial Operations Specialist"}],"url":"https://www.linkedin.com/company/viacom"},{"company":"NBCUniversal, Inc.","company_id":"nbcuniversal-inc-","location":"New York, NY","positions":[{"description":"","duration":"May 2008 May 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2009","start_date":"May 2008","subtitle":"NBCUniversal, Inc.","title":"Intern - Strategic Marketing"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"New York Jets","company_id":"newyorkjets","location":"Hempstead, NY / Meadowlands Sports Complex, NJ","positions":[{"description":"","duration":"Sep 2005 Jan 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2007","start_date":"Sep 2005","subtitle":"New York Jets","title":"Intern - Game Day / Jest Fest"}],"url":"https://www.linkedin.com/company/newyorkjets"},{"company":"Steiner Sports","company_id":"steiner-sports","location":"New Rochelle, NY","positions":[{"description":"","duration":"Apr 2005 Jun 2005 3 months","duration_short":"3 months","end_date":"Jun 2005","start_date":"Apr 2005","subtitle":"Steiner Sports","title":"Intern"}],"url":"https://www.linkedin.com/company/steiner-sports"}]', '["Shelley Lender Gonzalez, MS, CSM “I had the pleasure of working with RJ for about a year. I feel that he was a great asset to the entertainment group, at MTV Networks, in both an individual and team setting. He has a great personality and really knows how to communicate his points in a clear, professional manner. During the time I worked with RJ he was able to deliver all of his work effectively and timely while meeting and exceeding deadlines, on top of assisting his co-workers at every opportunity. He has the ability to create and maintain great rapport with everyone he works with and shows great character at every opportunity.”","Tiffany Hancock “From day one of RJ\'s time at SyFy he demonstrated great enthusiasm, an eagerness to learn, and a great gut instinct. He was always willing to go the extra mile to see a project through or to take the extra time to learn something new, even if it mean staying way past work hours. It didn\'t take long for our team to trust RJ and look at him as a full member of the team, relying on him for crucial projects such as competitive insights. He is a hard worker, intelligent, and extremely personable. He was such an asset that we invited him back for a second internship. RJ is a great asset to any team and I highly recommend him.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']
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The agent's job is to identify and qualify opportunities within the account territory, consult and educate C-Levels on NetSuite's applications solutions, and manage and drive sales opportunities, and today, the agent is reaching out to the user because they need to discuss potential business growth opportunities and provide comprehensive insights on utilizing complex financial systems.
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Agent: ['Annalise Pequette', "NetSuite is the world's #1 cloud-based business management software that is the backbone of a business. Rather than having a patchwork of point solutions, NetSuite provides a single sign-on software that houses your financials, CRM, revenue recognition, project management, inventory and much more, providing a 360-degree view of your business and customers, anytime, anywhere, and in real-time.", 'Account Executive at NetSuite', 'NetSuite', '[{"company":"NetSuite","company_id":"netsuite","industry":"Computer Software","location":null,"positions":[{"description":"In my current role as an Account Executive, I identify and qualify opportunities within the account territory. I consult and educate C-Levels on NetSuite\'s applications solutions and related services to prospective and new emerging customers. I manage and drive sales opportunities through strategic selling, negotiation, and close business.","duration":"Jun 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jun 2018","subtitle":"NetSuite","title":"Account Executive"},{"description":"Consulted with prospective customers to determine if their needs matched with NetSuite\'s solution. My day-to-day included interfacing with C-Level personnel to better understand their growth goals and determine how best NetSuite can accelerate their businesses to their next stages of development. Influenced 216k ARR.","duration":"Jul 2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"Jul 2017","subtitle":"NetSuite","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/netsuite"},{"company":"Baylor University","company_id":"baylor-university","location":"Waco, Texas Area","positions":[{"description":"Planned and presented group spinning instruction through a variety of entertaining, educational, and energizing classes to students and faculty.Created an encouraging environment to motivate members and advocate positive self-esteem in reaching fitness goals. Planned and presented group spinning instruction through a variety of entertaining, educational, and energizing classes to students and faculty.Created an encouraging environment to motivate members and advocate positive self-esteem in reaching fitness goals.","duration":"Aug 2014 May 2017 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2017","start_date":"Aug 2014","subtitle":"Baylor University","title":"Indoor Cycling Instructor"}],"url":"https://www.linkedin.com/company/baylor-university"},{"company":"Harris Creek Baptist Church","company_id":"harris-creek-baptist-church","location":"Waco, Texas Area","positions":[{"description":"Built strategic programs and provide support for events, social media campaigns, and community awareness. Leveraged campaigns to grow new membership and charitable giving. Built strategic programs and provide support for events, social media campaigns, and community awareness. Leveraged campaigns to grow new membership and charitable giving.","duration":"Aug 2015 May 2016 10 months","duration_short":"10 months","end_date":"May 2016","start_date":"Aug 2015","subtitle":"Harris Creek Baptist Church","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/harris-creek-baptist-church"},{"company":"Titan Lenders Corp.","company_id":"titan-lenders-corp.","location":"Greater Denver Area","positions":[{"description":"Assisted the organization in the strategic implementation of its marketing, business development, and public relations plans. Created and enabled trade show social media campaigns, resulting in new client contacts and business opportunities. Assisted the organization in the strategic implementation of its marketing, business development, and public relations plans. Created and enabled trade show social media campaigns, resulting in new client contacts and business opportunities.","duration":"May 2015 Aug 2015 4 months","duration_short":"4 months","end_date":"Aug 2015","start_date":"May 2015","subtitle":"Titan Lenders Corp.","title":"Sales Intern"}],"url":"https://www.linkedin.com/company/titan-lenders-corp."}]', '["Taylor De Bever “I thoroughly enjoyed my time working with Annalise, and genuinely benefited from the work she did for me which included qualifying leads, research prospective companies that would be a fit for NetSuite, and participate in the qualification of prospective companies. She has excellent written and verbal communication skills, and promoted successful leads that turned into customers of NetSuite - her ability to get executives on the phone was unmatched. She is honest, dependable, and incredibly hard-working. Her ability to quickly comprehend tasks and enjoy challenges she was given, made her an irreplaceable asset. As a dedicated and knowledgeable employee and an all-around great person, I know that she will be a beneficial addition to any sales organization.”","Sydney Brickey “I\'ve had the pleasure of working alongside Annalise as a BDR while witnessing her hard work and dedication to the program. Annalise will go above and beyond what she is asked while always having a positive attiude. ”"]']
User: ['David L. Cohen', 'Finance professional with extensive experience implementing and analyzing new concepts while utilizing complex systems. Direct experience building advanced models to analyze business results while providing comprehensive insights to executive management. Interested in innovative companies striving to implement new concepts or lines of business that will drive business growth.Specialties: Financial Planning & Analysis; Financial Model Development; Reporting Automation; Data Management; Advanced user of Microsoft Excel, Access, PowerPoint; Experienced in Hyperion Essbase, Hyperion Enterprise, Teradata (SQL Assistant).', 'Vice President, Strategic Analytics at Palo Alto Networks', 'Palo Alto Networks', '[{"company":"Palo Alto Networks","company_id":"palo-alto-networks","industry":"Computer and Network Security","location":null,"positions":[{"description":"","duration":"Nov 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Palo Alto Networks","title":"Vice President, Strategic Analytics"},{"description":"","duration":"Nov 2017 Nov 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2019","start_date":"Nov 2017","subtitle":"Palo Alto Networks","title":"Vice President, Business Planning"},{"description":"","duration":"Nov 2015 Nov 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2017","start_date":"Nov 2015","subtitle":"Palo Alto Networks","title":"Sr. Director, Business Planning"},{"description":"","duration":"Oct 2013 Nov 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2015","start_date":"Oct 2013","subtitle":"Palo Alto Networks","title":"Director of Business Planning"},{"description":"","duration":"Nov 2011 Oct 2013 2 years","duration_short":"2 years","end_date":"Oct 2013","start_date":"Nov 2011","subtitle":"Palo Alto Networks","title":"Manager, Financial Planning & Analysis"},{"description":"","duration":"Jun 2010 Oct 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2011","start_date":"Jun 2010","subtitle":"Palo Alto Networks","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/palo-alto-networks"},{"company":"Bell Microproducts (acquired by Avnet, Inc.)","company_id":"bell-microproducts","location":"","positions":[{"description":"","duration":"Nov 2009 Jun 2010 8 months","duration_short":"8 months","end_date":"Jun 2010","start_date":"Nov 2009","subtitle":"Bell Microproducts (acquired by Avnet, Inc.)","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/bell-microproducts"},{"company":"Safeway","company_id":"safeway","location":"","positions":[{"description":"","duration":"Jul 2007 Nov 2009 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2009","start_date":"Jul 2007","subtitle":"Safeway","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/safeway"},{"company":"University of Washington, Bothell","company_id":"university-of-washington-bothell","location":"","positions":[{"description":"","duration":"Jun 2006 Jun 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2007","start_date":"Jun 2006","subtitle":"University of Washington, Bothell","title":"Services & Activities Fee Committee Chair"}],"url":"https://www.linkedin.com/company/university-of-washington-bothell"},{"company":"Safeway","company_id":"safeway","location":"","positions":[{"description":"","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"Safeway","title":"Supervisor/Person in Charge"}],"url":"https://www.linkedin.com/company/safeway"},{"company":"Cascadia Community College","company_id":"cascadia-community-college","location":"","positions":[{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"Cascadia Community College","title":"CSG Budget Committee Chair"}],"url":"https://www.linkedin.com/company/cascadia-community-college"}]', '["“David is able to develop and implement financial processes and analysis that measure the pulse of an organization, understand where it is and where it is going. David expects only the best from himself and always delivers, but that is not what sets him apart. What sets him apart is his keen ability to partner with the business managers (C-level, division, business unit, line), listen to their business issues and turn a \\"white board\\" concept into a financial analysis/tools. In addition, his analysis/tools utilize the most cost efficient technology in order to drive ease of use and efficiencies throughout the global organization. I have witnessed, on numerous occassions, the insight that David can provide to an organiztion, as I have hired and managed David twice (Bell Microproducts and Safeway). David is a \\"Rising Star\\" in Silicon Valley!”","“I was supervised by David L. Cohen while employed with Safeway, Inc from 2002-2006. During this time, I witnessed David take on and succeed in a variety of new responsibilities within his position, and I can say his presence would be an excellent benefit to any work environment. As my direct supervisor, David consistently provided clear guidance and expectations for the job at hand, while never being hesitant to assist in any tasks when needed. I wholeheartedly recommend David for any position where self-motivation and excellent leadership qualities are valued.”"]']
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The agent's job is to develop web applications, and today the agent is reaching out to the user because they need to discuss potential talent development opportunities within the user's organization.
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Agent: ['Helan k jose', 'A dynamic, highly motivated and results-oriented full-stack web developer with a background in web development. Passionate about creating efficient and engrossing user-friendly applications, skilled in React ,Redux, JavaScript,Bootstrap,Materialize CSS, Node js, python C, C++, mongo db and SQL. Strong engineering professional with a Master of Computer Application (MCA) focused in Computer Science.', 'Developer at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Computer Software","location":"Sammamish, Washington, United States","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Microsoft","title":"UI developer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Infosys","company_id":"infosys","location":"Redmond, Washington, United States","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Infosys","title":"Web Developer"}],"url":"https://www.linkedin.com/company/infosys"},{"company":"Apple","company_id":"apple","location":"Austin, Texas, United States","positions":[{"description":"","duration":"Feb 2020 Mar 2020 2 months","duration_short":"2 months","end_date":"Mar 2020","start_date":"Feb 2020","subtitle":"Apple","title":"Web Developer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"ProEmTech Infosystems Pvt. Ltd.","company_id":"proemtech-infosystems-pvt.-ltd.","location":"Bengaluru Area, India","positions":[{"description":"","duration":"Apr 2016 Apr 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2018","start_date":"Apr 2016","subtitle":"ProEmTech Infosystems Pvt. Ltd.","title":"Web Developer"}],"url":"https://www.linkedin.com/company/proemtech-infosystems-pvt.-ltd."}]', '["Joe Rehfuss “Helan is a fantastic developer with a sharp eye for design and an excellent understanding of which parts of her apps are most impressive. She never ceased to amaze during student presentations with her combination of visually stunning apps with ingenious functionality. Strongly recommended. ”","Lan Truong Guthmann “Helan is an excellent woman in technology. Her background and knowledge is extensive. She learned very quickly and was rarely stressed out by challenges. She is a competent developer and she is always zen to work with as evidenced by her excellent relationship with her teammates. I\'m especially impressed with her talent for design. Her projects and design were most impressive, streamline and extremely professional. Helan really stands out as a well rounded woman in tech. I\'d love to have many more Helan\'s in our technology field. ”"]']
User: ['Stephanie Scott Johnson', 'Human Resources professional/consultant with extensive experience in Talent Management, Full Cycle Recruiting, Employee Relations, Coaching, Onboarding, Strategic Planning, EOS, Employee Programs and more!', 'Human Resources Professional, Talent Development, Employee Programs', 'Grey New York', '[{"company":"Grey New York","company_id":null,"location":"New York, New York, United States","positions":[{"description":"","duration":"Sep 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Grey New York","title":"Associate Director Talent Development"}],"url":""},{"company":"Grey Midwest","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2020 Sep 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2021","start_date":"Jun 2020","subtitle":"Grey Midwest","title":"Talent Acquisition Manager"}],"url":""},{"company":"strategichr-human resources experts","company_id":"strategichr-human-resources-experts","location":"Cincinnati, Ohio","positions":[{"description":"Human Resources Services:Roles: Director, Manager, Program Coordinator, Generalist, Recruiter.Providing leadership, management and direction to the HR function. Implementation and management of “Best Practices “ to promote a healthy and productive work environment.HR Consultant:Corporate, private and Nonprofit environments.HR management/program consultant services to clients for short and long term contractual assignments. Employee Relations, Comp/Benefits, EOS Management, On-boarding, coaching and more. Full cycle recruitment, all levels including entry level to professional positions in various industries. Other task, Job postings, sourcing, phone screens, interviews, recommendations, background and reference checks. Utilization of various techniques and other strategies to deliver results. Diversity, inclusion & equity initiatives and management.","duration":"Jun 2015 Sep 2021 6 years 4 months","duration_short":"6 years 4 months","end_date":"Sep 2021","start_date":"Jun 2015","subtitle":"strategichr-human resources experts","title":"Human Resources Management, Talent Manager, Consultant"}],"url":"https://www.linkedin.com/company/strategichr-human-resources-experts"},{"company":"Self-employed","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"Senior HR professional with experience in all major areas of Human Resources, to include Recruitment, Employee Relations, Employment Law, Employee Programs, Training and Development, Comp and Benefits and more. Senior HR professional with experience in all major areas of Human Resources, to include Recruitment, Employee Relations, Employment Law, Employee Programs, Training and Development, Comp and Benefits and more.","duration":"Jan 2015 2021 6 years","duration_short":"6 years","end_date":"2021","start_date":"Jan 2015","subtitle":"Self-employed","title":"Senior Human Resources Consultant"}],"url":""},{"company":"VEA Consultants Inc.","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"Human Resources Contractual Services; Key consultant in various enviroments, providing the following services: Recruitment, Employee Relations, Training & Development, Policy & Procedure creation/implementation, Performance Management Systems tools and processes, Background screening, Employee Benefits Programs, EOS, Project management and more Human Resources Contractual Services; Key consultant in various enviroments, providing the following services: Recruitment, Employee Relations, Training & Development, Policy & Procedure creation/implementation, Performance Management Systems tools and processes, Background screening, Employee Benefits Programs, EOS, Project management and more","duration":"Jun 2015 Jun 2020 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2020","start_date":"Jun 2015","subtitle":"VEA Consultants Inc.","title":"HR Services and Recruitment Consultant"}],"url":""},{"company":"Grey Midwest","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"Primary focus was Talent/Recruitment - Management of processes to secure the \\"best\\" talent in the Advertising Industry! HR Generalist and Management For the Cincinnati Ohio. Primary focus was Talent/Recruitment - Management of processes to secure the \\"best\\" talent in the Advertising Industry! HR Generalist and Management For the Cincinnati Ohio.","duration":"Dec 2019 Apr 2020 5 months","duration_short":"5 months","end_date":"Apr 2020","start_date":"Dec 2019","subtitle":"Grey Midwest","title":"Talent/HR Manager Grey Midwest"}],"url":""},{"company":"DHL Express","company_id":"dhlexpress","location":"Erlanger, Kentucky","positions":[{"description":"Contractual: Management of Employee Programs including employee satisfaction surveys and analysis of data to improve, add and or enhance the employee overall workplace experience. Employee and management training/development, recognition, incentives, engagement and succession planning are key components of this role. Contractual: Management of Employee Programs including employee satisfaction surveys and analysis of data to improve, add and or enhance the employee overall workplace experience. Employee and management training/development, recognition, incentives, engagement and succession planning are key components of this role.","duration":"May 2017 Sep 2017 5 months","duration_short":"5 months","end_date":"Sep 2017","start_date":"May 2017","subtitle":"DHL Express","title":"Human Resources Program Manager"}],"url":"https://www.linkedin.com/company/dhlexpress"},{"company":"Trego/Dugan Aviation","company_id":"trego-dugan-aviation-inc","location":"Cincinnati, Ohio Area","positions":[{"description":"Manage recruitment and human resources for the Cincinnati Airport location. Assist with recruiting and employee relations for the other locations in 13 States across the US. Manage recruitment and human resources for the Cincinnati Airport location. Assist with recruiting and employee relations for the other locations in 13 States across the US.","duration":"Jul 2015 May 2016 11 months","duration_short":"11 months","end_date":"May 2016","start_date":"Jul 2015","subtitle":"Trego/Dugan Aviation","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/trego-dugan-aviation-inc"},{"company":"Business Technical Services","company_id":null,"location":"Cincinnati, Ohio Area","positions":[{"description":"Manages the Human Resources operations for a fast growing company in the Energy Industry. Specializing in industrial and commercial coating application, and comprehensive pipeline integrity management. Key duties include recruiting, benefits, performance management systems, employee relations, and other generalist related functions. Manages the Human Resources operations for a fast growing company in the Energy Industry. Specializing in industrial and commercial coating application, and comprehensive pipeline integrity management. Key duties include recruiting, benefits, performance management systems, employee relations, and other generalist related functions.","duration":"Mar 2014 Jul 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2015","start_date":"Mar 2014","subtitle":"Business Technical Services","title":"Human Resources Director"}],"url":""},{"company":"Batesville Casket Company","company_id":"batesville-casket-company","location":"Batesville Indiana","positions":[{"description":"HR Generalist/Business Partner role with special emphasizes on employee relations and recruiting. Partnering with Department heads and Hiring Managers in the various areas including: talent search, performance management, employee questions related to policy & procedures, benefit claims, career development etc. HR Generalist/Business Partner role with special emphasizes on employee relations and recruiting. Partnering with Department heads and Hiring Managers in the various areas including: talent search, performance management, employee questions related to policy & procedures, benefit claims, career development etc.","duration":"Sep 2013 Dec 2013 4 months","duration_short":"4 months","end_date":"Dec 2013","start_date":"Sep 2013","subtitle":"Batesville Casket Company","title":"Human Resources Generalist/Manager/Business Partner/ Consultant"}],"url":"https://www.linkedin.com/company/batesville-casket-company"},{"company":"Milagro Center Inc.","company_id":null,"location":"Delray Beach Florida","positions":[{"description":"Award Winning Afterschool Program for grade school children. Responsible for the day to day operations; community and board liason, and managment of the employees. Award Winning Afterschool Program for grade school children. Responsible for the day to day operations; community and board liason, and managment of the employees.","duration":"Feb 2007 Dec 2010 3 years 11 months","duration_short":"3 years 11 months","end_date":"Dec 2010","start_date":"Feb 2007","subtitle":"Milagro Center Inc.","title":"Executive Director"}],"url":""},{"company":"FreestoreFoodbank","company_id":"freestorefoodbank","location":"Cincinnati Ohio","positions":[{"description":"Human Resources Generalist responsible for the Business Dept. (Comp & Benefits) Training Dept. (all employees including management) and Volunteer Services. Handle all Employee Relations, Performance Management process, and Policy and Procedure development, and implementation. Human Resources Generalist responsible for the Business Dept. (Comp & Benefits) Training Dept. (all employees including management) and Volunteer Services. Handle all Employee Relations, Performance Management process, and Policy and Procedure development, and implementation.","duration":"Mar 2000 Dec 2004 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2004","start_date":"Mar 2000","subtitle":"FreestoreFoodbank","title":"Human Resource Director"}],"url":"https://www.linkedin.com/company/freestorefoodbank"}]', '["Angela Golightly Durham “Stephanie Scott Johnson has done great work for my company as a consultant. We here at VEA Consultants have been very fortunate to bring Stephanie\'s expertise in HR to our clients. She has been instrumental with developing HR strategies and implementing policies and procedures where there were none. Her drive to bring projects such as these to completion has been stellar. Our clients expectations have been exceeded. If you are looking to hire an HR professional for your HR needs don\'t hesitate to contact Stephanie.”","Kimberly Compton, MBA “Stephanie leads an organization in directions that they never thought where possible. She is a great Human Resource Professional, but also an asset as a business professional in an organization. She often uses a common sence approach to challenges with possitive outcomes. Stephanie is compassionate, encouraging, inspiring, fearless and joyful. I would work again for her in a heartbeat!”"]']
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The agent's job is to provide consulting services, and today the agent is reaching out to the user because they need assistance with marketing strategies for their business.
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Agent: ['Robert Rosenthal', 'I am a person who likes to take on new experiences, challenges, and opportunities to grow. I have a wide range of interests, including public speaking, leadership development, project/change management, general consulting and volunteering/community service. I received my masters in public policy from the University of Maryland with a concentration in management, finance and leadership. I am always looking for opportunities to further grow and continue to utilize my education, various interests and expertise.', 'Project Manager / Consultant', 'Pivot Point Consulting, a Vaco Company', '[{"company":"Pivot Point Consulting, a Vaco Company","company_id":"pivot-point-consulting-llc","industry":"Information Technology and Services","location":"Denver, CO","positions":[{"description":"","duration":"Oct 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Pivot Point Consulting, a Vaco Company","title":"Senior Project Management Consultant"}],"url":"https://www.linkedin.com/company/pivot-point-consulting-llc"},{"company":"ReedGroup","company_id":"reed-group","location":"Denver, Colorado","positions":[{"description":"","duration":"Oct 2018 Oct 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2019","start_date":"Oct 2018","subtitle":"ReedGroup","title":"Project Manager"}],"url":"https://www.linkedin.com/company/reed-group"},{"company":"Youth Frontiers","company_id":"youth-frontiers","location":"Madison, Wisconsin Area","positions":[{"description":"","duration":"Jul 2016 Sep 2018 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2018","start_date":"Jul 2016","subtitle":"Youth Frontiers","title":"Advisory Committee Board Member"}],"url":"https://www.linkedin.com/company/youth-frontiers"},{"company":"Epic","company_id":"epic1979","location":"Verona, WI","positions":[{"description":"","duration":"Jul 2013 Sep 2018 5 years 3 months","duration_short":"5 years 3 months","end_date":"Sep 2018","start_date":"Jul 2013","subtitle":"Epic","title":"Implementation Director"}],"url":"https://www.linkedin.com/company/epic1979"},{"company":"Hawks Landing Golf Club","company_id":"hawks-landing-golf-club","location":"Madison, Wisconsin Area","positions":[{"description":"","duration":"Jan 2016 Dec 2016 1 year","duration_short":"1 year","end_date":"Dec 2016","start_date":"Jan 2016","subtitle":"Hawks Landing Golf Club","title":"Board Member"}],"url":"https://www.linkedin.com/company/hawks-landing-golf-club"},{"company":"Operation CHAMPS","company_id":"operation-champs","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jan 2013 Nov 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Nov 2014","start_date":"Jan 2013","subtitle":"Operation CHAMPS","title":"Board Member"}],"url":"https://www.linkedin.com/company/operation-champs"},{"company":"University of Maryland","company_id":"university-of-maryland","location":null,"positions":[{"description":"","duration":"Jun 2012 Jun 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2013","start_date":"Jun 2012","subtitle":"University of Maryland","title":"Graduate Assistant, Federal Semester Program"},{"description":"","duration":"Sep 2011 Jun 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2013","start_date":"Sep 2011","subtitle":"University of Maryland","title":"Graduate Assistant, Office of Special Events"},{"description":"","duration":"May 2011 May 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2012","start_date":"May 2011","subtitle":"University of Maryland","title":"Community Based Learning Coordinator, College Park Scholars Public Leadership Program"},{"description":"","duration":"May 2010 May 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2012","start_date":"May 2010","subtitle":"University of Maryland","title":"Senior Resident Assistant"}],"url":"https://www.linkedin.com/company/university-of-maryland"},{"company":"Hassett Willis and Company","company_id":"hwcdc","location":"Hassett Willis and Co.","positions":[{"description":"","duration":"Jun 2011 May 2013 2 years","duration_short":"2 years","end_date":"May 2013","start_date":"Jun 2011","subtitle":"Hassett Willis and Company","title":"Project Manager"}],"url":"https://www.linkedin.com/company/hwcdc"},{"company":"U.S. House of Representatives","company_id":"u.s.-house-of-representatives","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jan 2011 May 2011 5 months","duration_short":"5 months","end_date":"May 2011","start_date":"Jan 2011","subtitle":"U.S. House of Representatives","title":"Constituent Relations Intern"}],"url":"https://www.linkedin.com/company/u.s.-house-of-representatives"}]', '["Brooke Lecky Supple “It is a pleasure to work with Robbie. He is dedicated, hard-working and full of good humor and charisma. He gets along very well with others and never fails to step up to the plate for additional assignments. I would hire him in a heartbeat!”","Andrea Goodwin “Robbie is an outstanding student leader. He is bright, energetic and hardworking. Robbie is respected by faculty, staff, and students at the University. Robbie also has a great sense of humor. He is a pleasure to know and I give him my higest recommendation. I am confident that he will be an asset to any organization.”"]']
User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']
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The agent's job is to provide business consulting services, and today the user is reaching out to the agent because they need assistance in growing their media sales and management career to the next level.
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Agent: ['Stacy Ryback', 'Senior level Office Manager. Prominent background in extremely efficient administrative, interpersonal and communication skills, with emphasis on outstanding organizational ability. Highly skilled in managing diverse priorities in a deadline intensive atmosphere while maintaining great attention to detail. Confirmed instructor level computer proficiency and experienced time and project management skills. Specialties: Strengths include exceptional organization, strong communication and listening capabilities, the ability to multi-task in a fast paced environment, quick learning capacity (especially with computer software), and the aptitude to consistently maintain a positive attitude. I also possess outstanding interpersonal skills and the aptitude to adapt to diverse personalities. I am self-directed, self-motivated, professional and team focused.', 'Business Office Manager at Andrew Ryback Photography', 'Andrew Ryback Photography', '[{"company":"Andrew Ryback Photography","company_id":null,"location":"Carpentersville, Illinois","positions":[{"description":"","duration":"Jan 2011 - Present 11 years 6 months","duration_short":"11 years 6 months","end_date":"Present","start_date":"Jan 2011","subtitle":"Andrew Ryback Photography","title":"Buisness Office Manager"}],"url":""},{"company":"ISACA","company_id":"isaca","location":"Rolling Meadows, IL 60008","positions":[{"description":"Executive Assistant for the CIO and CFO Executive Assistant for the CIO and CFO","duration":"Mar 2015 May 2019 4 years 3 months","duration_short":"4 years 3 months","end_date":"May 2019","start_date":"Mar 2015","subtitle":"ISACA","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/isaca"},{"company":"SKF Sealing Solutions","company_id":"skf","location":"Elgin, IL","positions":[{"description":"Senior Executive Assistant for a Global Business Unit President Senior Executive Assistant for a Global Business Unit President","duration":"Jan 2010 Sep 2014 4 years 9 months","duration_short":"4 years 9 months","end_date":"Sep 2014","start_date":"Jan 2010","subtitle":"SKF Sealing Solutions","title":"Senior Executive Assistant"}],"url":"https://www.linkedin.com/company/skf"},{"company":"Utilities Inc.","company_id":"corix-group-of-companies-usa","location":"Northbrook, IL","positions":[{"description":"Assistant for the Executive Leadership Team Assistant for the Executive Leadership Team","duration":"Jun 2007 Jan 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2010","start_date":"Jun 2007","subtitle":"Utilities Inc.","title":"Senior Executive Assistant"}],"url":"https://www.linkedin.com/company/corix-group-of-companies-usa"},{"company":"Case New Holland","company_id":"cnh","location":"Vernon Hills, IL","positions":[{"description":"","duration":"Jul 2006 Jun 2007 1 year","duration_short":"1 year","end_date":"Jun 2007","start_date":"Jul 2006","subtitle":"Case New Holland","title":"Executive Assistant for the Senior Vice President of Quality"}],"url":"https://www.linkedin.com/company/cnh"},{"company":"Vision Point of Sale, Inc.","company_id":"vision-point-of-sale-inc.","location":"Glenview, IL","positions":[{"description":"","duration":"Nov 2004 Jan 2006 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2006","start_date":"Nov 2004","subtitle":"Vision Point of Sale, Inc.","title":"Executive Assistant for the CEO"}],"url":"https://www.linkedin.com/company/vision-point-of-sale-inc."},{"company":"Health Care Development Services, inc.","company_id":"health-care-development-services-inc.","location":"Northbrook, IL","positions":[{"description":"","duration":"Feb 1999 Nov 2004 5 years 10 months","duration_short":"5 years 10 months","end_date":"Nov 2004","start_date":"Feb 1999","subtitle":"Health Care Development Services, inc.","title":"Office Manager and Executive Assistant to the President"}],"url":"https://www.linkedin.com/company/health-care-development-services-inc."}]', '["Frank D. Muscarello “Stacy was a highly effective office manager who helped manage the complexity of my executive team in order to drive efficiency in our day to day operations. She was an absolute rock star and her work ethic was superb.”","Tom Quatsoe “Stacy brings a lot of energy to the team. I really appreciate her ability to organize, keep focus and communicate clearly. ”"]']
User: ['Patt Free-Walker', 'A lifetime career of media sales and management including: broadcast television, cable television, radio, newspaper, direct media, agency and consulting.My goal is to continue to grow in media and take my sales and management skills to the next level. I am always looking for others in the industry to grow with and to provide information to.', 'Business Consultant at Creative Concepts', 'Creative Concepts', '[{"company":"Creative Concepts","company_id":null,"location":"Springdale, Arkansas, United States","positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Creative Concepts","title":"Business Consultant"}],"url":""},{"company":"Free World","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2019 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Free World","title":"Sales Consultant"}],"url":""},{"company":"Cumulus Media","company_id":"cumulus-media","location":"Northwest Arkansas","positions":[{"description":"","duration":"Oct 2015 Dec 2019 4 years 3 months","duration_short":"4 years 3 months","end_date":"Dec 2019","start_date":"Oct 2015","subtitle":"Cumulus Media","title":"General Sales Manager"}],"url":"https://www.linkedin.com/company/cumulus-media"},{"company":"Suddenlink Communications","company_id":"suddenlink-communications","location":"","positions":[{"description":"","duration":"Feb 2011 Oct 2015 4 years 9 months","duration_short":"4 years 9 months","end_date":"Oct 2015","start_date":"Feb 2011","subtitle":"Suddenlink Communications","title":"Local Sales Manager, Arkansas markets"}],"url":"https://www.linkedin.com/company/suddenlink-communications"},{"company":"Suddenlink Media","company_id":null,"location":"Tulsa, Oklahoma","positions":[{"description":"During my over four years with Suddenlink Media I took my Oklahoma Region to the NUMBER ONE position in our division! GOK acheived 111% of budget in 2007 and 107% of budget in 2008. In both of those years I personally attend Suddenlink\'s President\'s Club. I would be thrilled to show you how I did it!","duration":"Jun 2006 Jul 2010 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jul 2010","start_date":"Jun 2006","subtitle":"Suddenlink Media","title":"Local Sales Manager Oklahoma Markets"}],"url":""},{"company":"Suddenlink","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2006 Jul 2010 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jul 2010","start_date":"Jun 2006","subtitle":"Suddenlink","title":"Local Sales Manager"}],"url":""},{"company":"Cox Direct Media","company_id":null,"location":"","positions":[{"description":"Denver Colorado. Advertising sales from the client to the home. Mailing in an envelope to the direct trade area of business.","duration":"Feb 2005 Jan 2006 1 year","duration_short":"1 year","end_date":"Jan 2006","start_date":"Feb 2005","subtitle":"Cox Direct Media","title":"Senior Account Executive"}],"url":""},{"company":"Regent Broadcasting","company_id":"regent-broadcasting","location":"","positions":[{"description":"Windsor Colorado location, selling for three stations.","duration":"Jan 2003 Jan 2005 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2005","start_date":"Jan 2003","subtitle":"Regent Broadcasting","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/regent-broadcasting"},{"company":"Cox Media","company_id":"cox-media","location":"","positions":[{"description":"","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"Cox Media","title":"AE"}],"url":"https://www.linkedin.com/company/cox-media"},{"company":"KKZQ Fayetteville AR","company_id":null,"location":"","positions":[{"description":"I managed a staff of a minimum of six full time Sales Executives. Management included training, service to existing clients, prospecting for new clients, phone skills, cold calling techniques, industry training, live broadcast duties, copy writing and emergency board training (studio activities). During my five years witht he company I moved one Sales Assistant into a very successful Sales position and a Senior Account Executive into a Management position within the company. We managed four years of sales growth in the five years I was with the company.","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"KKZQ Fayetteville AR","title":"Local Sales Manager"}],"url":""}]', '["“Patt knows all if will search and find out and does all very oriented person and loves what she does. Very Smart business woman in her field and other fields.”","“Patt has every quality any employer would look for.She is business savy,self motivated and has a stellar personality.Patt has proven talents and skills and has a natural gift for finding,closing and retaining business.She is a \\"goldmine\\".”"]']
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The agent's job is to lead the design team at Shockoe | Mobile by Design, and today the user is reaching out to the agent because they need assistance with creating custom mobile apps and immersive experiences for their clients.
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Agent: ['Rayan Bouajram', "I'm an entrepreneurial UX designer who‘s hands on with code and has a drive for discovering innovation, creating products people love, empowering team, and driving results.I simplify complex problems from beginning to end, delivered through data-informed metrics and modern design.Portfolio: https://www.rayan.io/I frequently volunteer in creative and entrepreneurial spaces where I provide startup and career mentoring, and help people discover opportunities and experience-based solutions. On my free time, you can catch me prototyping, writing code, hiking, spending quality time with friends and family, in tune with business and tech, or exploring emerging tech.", 'Staff Product Designer, Mobile Platform at ServiceNow', 'ServiceNow', '[{"company":"ServiceNow","company_id":"servicenow","industry":"Computer Software","location":null,"positions":[{"description":"Leading the design for ServiceNow\'s mobile builder products designed for admins and developers.","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"ServiceNow","title":"Staff Product Designer, Mobile Platform"},{"description":"Working on design and strategy for ServiceNow’s Mobile Studio suite of products","duration":"Sep 2019 Mar 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2021","start_date":"Sep 2019","subtitle":"ServiceNow","title":"Senior Product Designer"}],"url":"https://www.linkedin.com/company/servicenow"},{"company":"Tealium","company_id":"tealium","location":null,"positions":[{"description":"Lead designer for Tealium\'s core products:IQ, AudienceStream, EventStream, DataAccess• Introduced data-driven design processes in a tech-driven engineering-driven organization.• Ran comparative/competitive analysis on new features, facilitated focus groups and user interviews, and constructed journey maps to use as a primary communication tool between cross-functional teams.• Created lo-fi and hi-fi mockups, prototypes, and facilitated user testing to ensure customer-driven results.• Led efforts to create a modular design system and hand-crafted web components that are widely adopted throughout our UI• Contributor to an internal developer style guide with components imported from Sketch, Figma, and ReactJS components.• Led many high-impact projects among product team of 8 engineers and 2 designers; transformed existing engineering processes to allow communication and transparency between fellow team members and stakeholders.• Optimized our product to handle scale, lower memory footprint, and increased app performance by up to 94%.• Designed and built an internal feedback system to allow customers to communicate directly to the product team upon releases.• Led redesign of application based on internal and external feedback to drive self-service initiatives.","duration":"Jan 2016 Sep 2019 3 years 9 months","duration_short":"3 years 9 months","end_date":"Sep 2019","start_date":"Jan 2016","subtitle":"Tealium","title":"Lead Product Designer - iQ, AudienceStream, EventStream"},{"description":"- A did a lot of designing, coding, designing, coding, designing, coding... literally.- Rewrote many front-end APIs and utility classes that power core features of Tealium iQ.- Refactored vanilla JS code that improved our app performance and responsiveness in various areas of our app. Ask me how I optimized our extensions page load time from 60s to 2s (~30x faster)- Wrote and designed roughly 50% of iQ features, including the entire merge and validation code and flow that later got copied by our competitors.- Worked many long nights, including an episode where I was trapped inside my building because of a roaming mountain lion next to my car.- Almost quit twice. Glad I didn\'t.","duration":"Aug 2012 Jan 2016 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2016","start_date":"Aug 2012","subtitle":"Tealium","title":"UX / Software Developer - iQ"}],"url":"https://www.linkedin.com/company/tealium"},{"company":"Startup Leadership Program","company_id":"startupleadership","location":"Greater San Diego Area","positions":[{"description":"Led efforts to facilitate product-market fit, pitching, term sheets, negotiations, and team. Served as a program lead and mentor for 25 cohorts through Class of 2018.","duration":"Sep 2016 Apr 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2018","start_date":"Sep 2016","subtitle":"Startup Leadership Program","title":"Program Lead (2017-2018), Fellow (2016-2017)"}],"url":"https://www.linkedin.com/company/startupleadership"},{"company":"Startup San Diego","company_id":"startup-san-diego","location":"San Diego, California, United States","positions":[{"description":"- Executively led a large-scale 180-volunteer organization (60 direct reports) to host SDSW 2017, San Diego’s largest entrepreneur conference that attracted over 4000 attendees (25% increase in attendance from the previous year).- Broadened industry track offerings by 50% and increased total session count to 286 sessions (+90% from the previous year).- Contributor to Convergence 2018, SDSW 2018, and the startup ecosystem (organizations, universities, coworking spaces)","duration":"Jan 2017 Mar 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2018","start_date":"Jan 2017","subtitle":"Startup San Diego","title":"Managing Director, Program & Events"}],"url":"https://www.linkedin.com/company/startup-san-diego"},{"company":"Joytime, Inc.","company_id":"joytime-inc","location":"Greater San Diego Area","positions":[{"description":"The on-the-go planning app that helps you discover experiences based on what others have experienced around you","duration":"Apr 2015 Jun 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2017","start_date":"Apr 2015","subtitle":"Joytime, Inc.","title":"Founder"}],"url":"https://www.linkedin.com/company/joytime-inc"},{"company":"Smartwave Media","company_id":"smartwave-media","location":"Greater San Diego Area","positions":[{"description":"I designed and programmed web experiences for 36 accounts, along with collaboration with experts in SEO and marketing. Technologies include Javascript, PHP, HTML/CSS from scratch, Wordpress development, Flash, ActionScript 3, MySQL.","duration":"Jan 2006 Jul 2012 6 years 7 months","duration_short":"6 years 7 months","end_date":"Jul 2012","start_date":"Jan 2006","subtitle":"Smartwave Media","title":"Owner / Web Developer / UX / VX"}],"url":"https://www.linkedin.com/company/smartwave-media"},{"company":"DVD Your Memories","company_id":"dvd-your-memories","location":"Greater San Diego Area","positions":[{"description":"Wordpress website. Led user experience, user interface, development, and design efforts. Collaborated with SEO team to support PageRank ratings. My work is still relevant today (visit www.dvdyourmemories.com)","duration":"Jun 2008 Jun 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2012","start_date":"Jun 2008","subtitle":"DVD Your Memories","title":"Web Developer"}],"url":"https://www.linkedin.com/company/dvd-your-memories"},{"company":"The Art Place","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"Aug 2007 Jan 2008 6 months","duration_short":"6 months","end_date":"Jan 2008","start_date":"Aug 2007","subtitle":"The Art Place","title":"Graphic Designer, Printer"}],"url":""},{"company":"Transaction Wireless","company_id":"transaction-wireless","location":"Greater San Diego Area","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Transaction Wireless","title":"Contracted Designer"}],"url":"https://www.linkedin.com/company/transaction-wireless"}]', '["Dustin Kirk “I have worked side-by-side with Rayan for 7 years and would recommend him as a valuable member to your team. He is incredibly driven and works hard to deliver the best result he can. Setbacks rarely deter him as I\'ve witnessed his ability to brush off road-blocks and pursue alternatives that still make a difference. His passion for users is paramount and his understanding of UX processes runs deep. I would work with him again, anytime.”","Charlton Ting “Rayan is a highly motivated self starter who has the ability to think outside the box to come up with creative solutions to complex problems in both design and development. Having worked together for many years, I\'ve seen his work through countless projects. In his design work he always does the user research to understand the true customer needs before coming up with a customer centric design. He is able to take these designs, facilitate and drive discussions across teams to get shared vision and in some instances, has even been the one to code the feature. He takes extreme pride in his work and leads by example. His eye for detail, creativity and self motivation, along with his design and tech skills, make him a valuable asset to any organization. ”"]']
User: ['Jameson Young', "I like learning about different businesses, solving problems, and making things that are useful to people. I currently lead the design team at Shockoe. At Shockoe we create custom mobile apps and immersive experiences for clients. We're really good at it.", 'Director of Product Design at Shockoe | Mobile by Design', 'Shockoe | Mobile by Design', '[{"company":"Shockoe | Mobile by Design","company_id":"shockoe","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Sep 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Shockoe | Mobile by Design","title":"Director Of Product Design"},{"description":"Worked with teams to deliver mobile apps for clients like Southeastern Grocers, J.B. Hunt, 21st Century and Farmer\'s Insurance. Responsible for product and design decisions.","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"Shockoe | Mobile by Design","title":"UX Strategist"}],"url":"https://www.linkedin.com/company/shockoe"},{"company":"Freelance","company_id":null,"location":"Richmond, Virginia Area","positions":[{"description":"Took on a range of roles and projects. Wrote TV spots and campaign platforms, created hardware Proof-of-Concept pieces, conducted strategic research, and did product/app design. Agencies included: Brunner, Engauge, ShockoeClients included: Field & Stream, Big Lots, Duquesne Light, Dominion Energy, and Southeastern Grocers (Winn-Dixie). Took on a range of roles and projects. Wrote TV spots and campaign platforms, created hardware Proof-of-Concept pieces, conducted strategic research, and did product/app design. Agencies included: Brunner, Engauge, ShockoeClients included: Field & Stream, Big Lots, Duquesne Light, Dominion Energy, and Southeastern Grocers (Winn-Dixie).","duration":"Mar 2013 Apr 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2016","start_date":"Mar 2013","subtitle":"Freelance","title":"Freelance Creative"}],"url":""},{"company":"Create Digital","company_id":"create-digital","location":"Richmond, VA","positions":[{"description":"Led strategy and created social media campaigns for Fortune 500 clients. Led strategy and created social media campaigns for Fortune 500 clients.","duration":"Oct 2011 Feb 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2013","start_date":"Oct 2011","subtitle":"Create Digital","title":"Strategist"}],"url":"https://www.linkedin.com/company/create-digital"},{"company":"Sid Lee","company_id":"sid-lee","location":"Montreal, Canada Area","positions":[{"description":"Created global campaigns for Adidas and C2MTL, a creative business conference in Montreal. Created global campaigns for Adidas and C2MTL, a creative business conference in Montreal.","duration":"2011 Jan 2012 1 year","duration_short":"1 year","end_date":"Jan 2012","start_date":"2011","subtitle":"Sid Lee","title":"Creative Technologist"}],"url":"https://www.linkedin.com/company/sid-lee"},{"company":"James River Surf Club","company_id":null,"location":"","positions":[{"description":"Client: The Science Museum of Virginia Client: The Science Museum of Virginia","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"James River Surf Club","title":"Creative Technologist"}],"url":""},{"company":"Roman Media","company_id":null,"location":"","positions":[{"description":"Clients: ESPN, NBC, Knowlera Media Clients: ESPN, NBC, Knowlera Media","duration":"Jun 2007 Jun 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2009","start_date":"Jun 2007","subtitle":"Roman Media","title":"Co-Founder"}],"url":""}]', '["Ryan Eghrari “Jamie always gives the spotlight to others... but he is a star. Jamie somehow always knows the right direction to take a design/product. I am grateful for his friendship and mentorship. ”","Andrea Goulet “Jamie is an exemplary creative technologist. He\'s constantly staying on top of trends and exploring new ways to push creative boundaries. He doesn\'t let conventional thinking limit his ideas and he rarely self-censors, which I find a refreshing addition to any creative team.”"]']
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The agent's job is to drive incremental revenue through strategic partnerships, and today the agent is reaching out to the user because they need to discuss potential partnership opportunities between TigerGraph and Cortex Labs.
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Agent: ['Ryan Michael Ballow', "I'm a serial entrepreneur with 2 companies under my belt, and a 15 month combat tour in Iraq. Living and breathing all things Neurohacking.", 'American serial entrepreneur and combat vet.', 'Cortex Labs', '[{"company":"Cortex Labs","company_id":null,"location":"Bethlehem, PA","positions":[{"description":"Cortex Labs is a consulting and nutraceutical based human performance company focusing on building cognitive enhancement products targeted at improving the function of various neurotransmitters, and neurotransmitter systems. Cortex Labs is a consulting and nutraceutical based human performance company focusing on building cognitive enhancement products targeted at improving the function of various neurotransmitters, and neurotransmitter systems.","duration":"Jul 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Cortex Labs","title":"Founder"}],"url":""},{"company":"iMobileRescue Inc","company_id":null,"location":"Bethlehem, PA","positions":[{"description":"Primary functions include business development, facilitating customer contact and acquisition, search engine optimization, structural and day to day operations and overall company direction. I run business development for the iPad and iPhone protection plan/insurance sector of iMobileRescue, as well as oversee the senior technicians within the company, to keep repair standards consistent with the pristine nature of stock Apple devices.I also work very closely with small, medium sized, and large organizations around the country, to implement the various enterprise and organizational iPad/iPhone insurance/repair programs we offer. I work directly with the IT, business, and finance professionals from these organizations, to implement our iOS device protection and repair solutions, and ensure all working parts of the program are functioning optimally.","duration":"May 2012 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"May 2012","subtitle":"iMobileRescue Inc","title":"Founder and CEO"}],"url":""},{"company":"Enter.Net","company_id":null,"location":"","positions":[{"description":"Managed a team of 3-5 web designers, as well as facilitated the sales and acquisition of new web design and services business. Managed a team of 3-5 web designers, as well as facilitated the sales and acquisition of new web design and services business.","duration":"Oct 2009 Jun 2010 9 months","duration_short":"9 months","end_date":"Jun 2010","start_date":"Oct 2009","subtitle":"Enter.Net","title":"Project Manager"}],"url":""},{"company":"US Army","company_id":"us-army","location":"Killeen/Temple, Texas Area - Baghdad, Iraq","positions":[{"description":"Served as a member, gunner, and leader of a specialty combat arms platoon both stateside and overseas. Served as a member, gunner, and leader of a specialty combat arms platoon both stateside and overseas.","duration":"Feb 2005 Jun 2008 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jun 2008","start_date":"Feb 2005","subtitle":"US Army","title":"19 Delta Cavalry Scout"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Scott Gingold “Ryan Ballow reminds us that hard work, dedication to customer service and a willingness to help people through their worst technological nightmare never goes out of style! Unlike many of his competitors, Ryan does not employ a cookie-cutter approach but instead treats every customer as an individual and seeks to provide them with specific solutions to their particular needs. When it comes to iPad, iPhone and iPod Touch repairs, there is only one call to make, iMobileRescue. I have no doubt that someday soon we will all be reading of Ryan’s accomplishments on a worldwide basis as he takes iMobileRescue to the next level of successful growth! I enthusiastically endorse Ryan!”","Kelsey Bennett “I strongly recommend Ryan both for his integrity and loyalty to his clientele. He exemplifies outstanding customer service by going above and beyond the client\'s expectations. I have recommended his services to others, and have no doubts that he has done the same to meet their needs.”"]']
User: ['Michael Shaler', 'Specialties: Driving incremental revenue and strategic outcomes through direct and indirect sales: enterprise, cloud, OEMs, GSIs, alliances, and VARs.', 'Partner Sales Leader', 'TigerGraph', '[{"company":"TigerGraph","company_id":"tigergraph","industry":"Software Development","location":"","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Jan 2019","subtitle":"TigerGraph","title":"Vice President Strategic Partnerships"}],"url":"https://www.linkedin.com/company/tigergraph"}]', '["Matthew Brady “Michael is an extremely passionate, intelligent and driven individual who puts forth 100% effort towards his work. He is an absolute pleasure to work with and be around. More and more, I have had the pleasure of working with him in front of customers and prospects. His ability to relate to numerous personalities as well as understand a wide spectrum of scenarios is something I continue to incorporate into my relationships with clients. Most of all, his passion and enthusiasm for what he does is most inspiring to me. I have seen Michael in the busiest of times, and can confidently say he never turns off. Being young in my career, I wish to take many characteristics from Michael\'s work and imbed them into my way of doing business.”","Matt Herrero “Michael combines infectious enthusiasm with total commitment to getting customer solutions right. He has a strong technical depth, and is at ease whether meeting with developmers, partners, or Fortune 50 Cx0s. He really supported me as an employee, and was a great manager to work for. Highly recommended!”"]']
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The agent's job is to oversee project design and development at Lime Valley Advertising, and today the agent is reaching out to the user because they need to discuss potential cross-platform marketing opportunities for the user's national accounts in the beauty, fashion, and auto industries.
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Agent: ['Brian Maciej', "Brian's practical experience, coupled with a straightforward approach to marketing communications, has resulted in excellent client retention at Lime Valley. He earned a Bachelor's degree in Design Technology from Bemidji State University and the University of Winnipeg. He is twice a recipient of the International Award of Merit from the International Association of Printing House Craftsmen along with a Gold award in the organization's Gallery of Superb Printing. His design work has also been recognized recently by the Printing Industries of America. Brian serves on the graphic communications advisory board at South Central Technical College and Bemidji State University. Committed to providing educational opportunities for design students, Brian guest lectures at local schools and has established Lime Valley Advertising as an internship site for six colleges.", 'Owner of Lime Valley Advertising, Inc.', 'Lime Valley Advertising, Inc.', '[{"company":"Lime Valley Advertising, Inc.","company_id":null,"location":null,"positions":[{"description":"","duration":"1996 - Present 25 years","duration_short":"25 years","end_date":"Present","start_date":"1996","subtitle":"Lime Valley Advertising, Inc.","title":"Owner"},{"description":"As the Senior Art Director of Lime Valley Advertising, Brian oversees project design & development, working with designers and developers to offer clients deliverables that meet and exceed expectations.","duration":"1996 - Present 25 years","duration_short":"25 years","end_date":"Present","start_date":"1996","subtitle":"Lime Valley Advertising, Inc.","title":"Art Director"}],"url":""},{"company":"Lime Valley Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"1988 1996 8 years","duration_short":"8 years","end_date":"1996","start_date":"1988","subtitle":"Lime Valley Marketing","title":"Graphic Designer - Art Director"}],"url":""}]', '["Ernest Neilsen “Brian\'s leadership of Lime Valley has been a foundation of the growth and success of our company.”","Roxie Skogerboe “Brian and his staff at Lime Valley Advertising are a pleasure to work with both as a vendor for J-C Press and as our client. The staff is extremely talented and dedicated from concept to project completion ensuring their work meets or exceeds your expectations and is done on time and within the approved budget.”"]']
User: ['Lauren Sonnenberg', 'Experienced and accomplished Marketing Manager & Sales Director. Creative, dynamic, results driven professional with expert qualifications in identifying and executing unique cross-platform marketing opportunities. Proven record of achieving sales goals and creative solutions. Strong analytical/problem-solving skills and enthusiastic team memberI have extensive experience in creating and selling strategic partnerships and marketing solutions for a wide variety of national accounts and verticals including beauty, television, fashion, travel, technology, auto, spirits, and book publishing.Knowledge and expertise in selling and managing digital marketing solutions through the use of native and branded content, high-impact media, mobile, influencer partnerships, and social integration to leading brand and ad agencies.', 'Marketing and Sales Professional with background in business development, advertising, strategy & campaign optimization', 'Look the Part ™', '[{"company":"Look the Part ™","company_id":"lookthepart","industry":"Apparel & Fashion","location":"","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Look the Part ™","title":"Catalog Marketing Manager"}],"url":"https://www.linkedin.com/company/lookthepart"},{"company":"DuJour Media","company_id":"du-jour","location":"Greater New York City Area","positions":[{"description":"DuJour is a luxury lifestyle media brand targeting the nations most affluent and influential consumers. Their product portfolio consists of their quarterly magazine, digital social and event sponsorships. I managed an extensive list including Beauty, Lifestyle, Travel, and Auto. I created strategic partnerships with brands in order to drive awareness for key product launches and initiatives including building integrated marketing proposals and digital media plans, which I then relayed to agency and client direct.","duration":"Nov 2016 Feb 2017 4 months","duration_short":"4 months","end_date":"Feb 2017","start_date":"Nov 2016","subtitle":"DuJour Media","title":"Director, New Business Development"}],"url":"https://www.linkedin.com/company/du-jour"},{"company":"Afar Media","company_id":"afar-media","location":"Greater New York City Area","positions":[{"description":"AFAR is a bi-monthly award winning experiential travel publication and media brand. In addition to their print and digital footprint, their vast product portfolio and platforms include consumer & B2B events, as well as operating an international travel scholarship to low-income students.I collaborated closely with marketing to create and sell cross platform opportunities including campaigns rooted in influencer alignment, customer content, social and event integration. Some of my verticals included Technology, Spirits, Wine, Beer, CPG and the Mid-West Territory. I routinely worked with Ad Operations to optimize and track campaign performance. I also cultivated new business relationships including leading brand and ad agencies which lead to successful campaign launches.","duration":"Nov 2015 Jun 2016 8 months","duration_short":"8 months","end_date":"Jun 2016","start_date":"Nov 2015","subtitle":"Afar Media","title":"Integrated Sales Director"}],"url":"https://www.linkedin.com/company/afar-media"},{"company":"Los Angeles Times","company_id":"los-angeles-times","location":null,"positions":[{"description":"I oversaw the LA Times\' east coast sales for the Television vertical and entirely of Book publishing accounts. I communicated directly with the television, book publishing client and via ad agencies in the completion of RFP\'s marketing idea generation, and the execution of ad solutions across the LA Times portfolio.","duration":"Apr 2014 Nov 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2015","start_date":"Apr 2014","subtitle":"Los Angeles Times","title":"Sales Manager, Entertainment & Book Publishing"},{"description":"","duration":"Jun 2013 Mar 2014 10 months","duration_short":"10 months","end_date":"Mar 2014","start_date":"Jun 2013","subtitle":"Los Angeles Times","title":"Account Executive, Book Publishing"},{"description":"","duration":"May 2011 Jun 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2013","start_date":"May 2011","subtitle":"Los Angeles Times","title":"Sales Planner for Media, Book Publishing and Fashion Team"}],"url":"https://www.linkedin.com/company/los-angeles-times"},{"company":"Datran Media, NetMargin","company_id":"datran-media","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2011 May 2011 5 months","duration_short":"5 months","end_date":"May 2011","start_date":"Jan 2011","subtitle":"Datran Media, NetMargin","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/datran-media"},{"company":"20th Century Fox","company_id":"21st-century-fox","location":"Greater New York City Area","positions":[{"description":"","duration":"Aug 2008 Dec 2008 5 months","duration_short":"5 months","end_date":"Dec 2008","start_date":"Aug 2008","subtitle":"20th Century Fox","title":"Fox Literary Intern"}],"url":"https://www.linkedin.com/company/21st-century-fox"},{"company":"Nassau County Film Office","company_id":null,"location":"Mineola, NY","positions":[{"description":"","duration":"May 2006 Aug 2006 4 months","duration_short":"4 months","end_date":"Aug 2006","start_date":"May 2006","subtitle":"Nassau County Film Office","title":"Film Office Intern"}],"url":""}]', '["“Working with Lauren was an absolute pleasure. She is by far one of the most dedicated professionals I have ever had the pleasure of working with. She routinely goes beyond what is asked of her and has a great desire to learn and understand new and emerging ways of selling, marketing and providing results for the clients and agencies that she works with. I would highly recommend Lauren. ”","“Easy to work with, has ability to get results from advertising.”"]']
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The agent's job is to manage marketing strategies and client services, and today the user is reaching out to the agent because they need assistance in developing a performance reporting and media mix modeling for their marketing programs.
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Agent: ['Derek Weingarten', 'Digital Media Executive with 11 years of Account Management and Sales experience across Display, Video, Social and Mobile platforms.Expertise include RTB, DMP, DSP, media strategy, media planning, strategic execution, budget maintenance, Performance Marketing, Demand Side Platforms, Exchanges & Data Providers, Brand Management, and campaign optimization across multiple advertisers and verticals. Major accounts include Verizon, Microsoft, Sprint, Affiperf, L.L Bean and GM.', 'Vice President Programmatic and DSP Sales at LiveIntent, Inc.', 'LiveIntent, Inc.', '[{"company":"LiveIntent, Inc.","company_id":"liveintent-inc-","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jan 2021","subtitle":"LiveIntent, Inc.","title":"Vice President Programmatic and DSP Sales"},{"description":"","duration":"Feb 2019 Jan 2021 2 years","duration_short":"2 years","end_date":"Jan 2021","start_date":"Feb 2019","subtitle":"LiveIntent, Inc.","title":"Vice President Programmatic Sales"}],"url":"https://www.linkedin.com/company/liveintent-inc-"},{"company":"Receptiv","company_id":"receptiv","location":"Greater New York City Area","positions":[{"description":"-Build out Programmatic offering at MediaBrix-Help develop key integrations with leading DSP\'s, DMP\'s and SSP\'s-Grow sales team to effectively increase MediaBrix market share-Communicate with Executive Team on company direction and growth-Work with product team to continue building leading technology -Build out Programmatic offering at MediaBrix-Help develop key integrations with leading DSP\'s, DMP\'s and SSP\'s-Grow sales team to effectively increase MediaBrix market share-Communicate with Executive Team on company direction and growth-Work with product team to continue building leading technology","duration":"Feb 2017 Oct 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2018","start_date":"Feb 2017","subtitle":"Receptiv","title":"National VP-Programmatic Sales"}],"url":"https://www.linkedin.com/company/receptiv"},{"company":"OwnerIQ","company_id":"owneriq-inc-","location":"Greater New York City Area","positions":[{"description":"-Grow and expand OwnerIQ\'s Agency and Trading Desk relationships-Manage and build a national sales team -Educate industry on OwnerIQ\'s unique offerings and exclusive data-Communicate with executives on internal direction and company growth -Grow and expand OwnerIQ\'s Agency and Trading Desk relationships-Manage and build a national sales team -Educate industry on OwnerIQ\'s unique offerings and exclusive data-Communicate with executives on internal direction and company growth","duration":"Jun 2015 Feb 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2017","start_date":"Jun 2015","subtitle":"OwnerIQ","title":"VP-Programmatic Sales"}],"url":"https://www.linkedin.com/company/owneriq-inc-"},{"company":"MediaMath","company_id":"mediamath","location":null,"positions":[{"description":"-Prospect, educate, and sell MediaMath products to new clients to sign MSA\'s-Upsell existing clients to hit our new and existing business goals-Manage a client services team with Platform Solutions director-Educate industry on all MediaMath products and offerings-Managed revenue accounting for $40 million a year--Communicated with executives and VP\'s to collaborate on goals, and build relationship","duration":"Aug 2014 Jun 2015 11 months","duration_short":"11 months","end_date":"Jun 2015","start_date":"Aug 2014","subtitle":"MediaMath","title":"Sales Director"},{"description":"-Upsell clients we currently work with, into using all features of our Platform-Educate clients on all platform capabilities and assuring their understanding of all uses.-Expanded revenue, accounting for 20 MM a year-Managed analysts at MediaMath to increase productivity for clients-Communicated with executives and VP\'s to collaborate on goals, and build relationship","duration":"Oct 2013 Aug 2014 11 months","duration_short":"11 months","end_date":"Aug 2014","start_date":"Oct 2013","subtitle":"MediaMath","title":"Manager, Platform Solutions"}],"url":"https://www.linkedin.com/company/mediamath"},{"company":"VivaKi Nerve Center","company_id":"vivaki","location":null,"positions":[{"description":"-Expanded client list to include Verizon business across Digital, Video, Social and Mobile platforms-Managing revenue of 20 MM in spend for FY 12/13-Developed five week on-board training for all new employees-Lead training and mentoring sessions for Account Managers-Direct communication and presentations to executive level client team","duration":"Jun 2012 Oct 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2013","start_date":"Jun 2012","subtitle":"VivaKi Nerve Center","title":"Sr. Account Manager"},{"description":"-Managed all Microsoft campaigns across Digital, Video, Social and Mobile Platforms-Internal collaboration with Invite, Doubleclick, Turn, Mediamath, Videology, Spruce, Blinq and Voxup-Responsible for 10 MM in budget (Client grew from 3 MM FY11/12)-Daily client communications, with monthly, in person presentations-Specialized in campaign management and optimization","duration":"Sep 2011 Jun 2012 10 months","duration_short":"10 months","end_date":"Jun 2012","start_date":"Sep 2011","subtitle":"VivaKi Nerve Center","title":"Account Manager"}],"url":"https://www.linkedin.com/company/vivaki"},{"company":"24/7 Media Inc.","company_id":"24-7-media-inc","location":"New York, NY","positions":[{"description":"-Developed of discrepancy reports, IO’s, reallocations and pixels-Managed client accounts while establishing and maintaining relationships-Oversaw optimizations and client satisfaction to maximize performance-Supported sales team in planning of short and long term strategies-Perfected time management skills to meet the strenuous workload for daily deadlines -Developed of discrepancy reports, IO’s, reallocations and pixels-Managed client accounts while establishing and maintaining relationships-Oversaw optimizations and client satisfaction to maximize performance-Supported sales team in planning of short and long term strategies-Perfected time management skills to meet the strenuous workload for daily deadlines","duration":"Oct 2009 Sep 2011 2 years","duration_short":"2 years","end_date":"Sep 2011","start_date":"Oct 2009","subtitle":"24/7 Media Inc.","title":"Associate Account Manager"}],"url":"https://www.linkedin.com/company/24-7-media-inc"}]', '["Robert Daniel “Derek was an asset to OwnerIQ. He is extremely knowledgeable about the programmatic space, has great connections in the industry and was very hungry to succeed. Derek helped land numerous pieces of new business for OwnerIQ and led our efforts in securing MSAs with 2 holding company trading desks.”","Morgan Lucio Castillo “I had the pleasure of working on Derek\'s team during his time at ownerIQ. He is extremely supportive, trustworthy and knowledgeable. His valuable insight and experience helped me grow as a seller and I know I will continue to use his advice throughout the rest of my sales career. It was a genuine pleasure working with Derek and I know he will be an awesome addition to any team!”"]']
User: ['Brandi Moran', 'Strategic Marketing & Client Services ProfessionalA highly motivated professional with over 16 years of experience in strategic marketing and client management. Meticulous project manager, balancing multiple clients, while maintaining an organized, yet creative approach. Account & Project ManagementMarketing Budget & Strategic PlanningDigital & Traditional Marketing Channel ExperienceEmployee Development & LeadershipVendor Relations & NegotiationsResearch & AnalysisBrand & Product DevelopmentEvent Management', 'Marketing Manager at MercuryGate International', 'MercuryGate International', '[{"company":"MercuryGate International","company_id":"mercurygate-international","industry":"Transportation, Logistics and Storage","location":"Bentonville, Arkansas, United States","positions":[{"description":"","duration":"Aug 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Aug 2021","subtitle":"MercuryGate International","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/mercurygate-international"},{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"Development and execution of marketing strategy for a variety of organizations ranging from Non-Profits to FinTech startups. Responsible for marketing funnel development, providing reporting and forecasting KPIs to tie back marketing ROI. Work closely with in-house teams to develop performance reporting and media mix modeling to demonstrate the impact of marketing programs. Provided support to help establish brands in their target market. Assist in persona development and creation of customer journeys including the setup of marketing channels, process and MarTech stack.","duration":"Oct 2020 Aug 2021 11 months","duration_short":"11 months","end_date":"Aug 2021","start_date":"Oct 2020","subtitle":"Self-employed","title":"Marketing Strategy Consultant"}],"url":""},{"company":"J.B. Hunt Transport Services, Inc","company_id":"jb-hunt-transport-services-inc","location":null,"positions":[{"description":"","duration":"Jan 2020 Oct 2020 10 months","duration_short":"10 months","end_date":"Oct 2020","start_date":"Jan 2020","subtitle":"J.B. Hunt Transport Services, Inc","title":"Sr Marketing Strategy Manager"},{"description":"Oversee and lead marketing and communications strategies that support corporate and business unit short-and long-term objectives, including customizing, managing, and implementing cross-channel marketing plansOrganize budgets, timelines, approvals, and communication plans for all corporate marketing projectsDevelop targeted marketing campaigns, including the identification of KPIs to evaluate and measure campaign effectivenessMaintain an updated status report on project elements with clear action items and deliverables and follow-up with team members and/or agencyEvaluate and report ROI of all marketing campaigns and activitiesCultivate creative relationships with multiple departments and third-party vendors to ensure on-brand messaging and on-time campaign execution","duration":"Apr 2016 Jan 2020 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2020","start_date":"Apr 2016","subtitle":"J.B. Hunt Transport Services, Inc.","title":"Marketing Strategy Manager"}],"url":"https://www.linkedin.com/company/jb-hunt-transport-services-inc"},{"company":"Hortus, Ltd/P Allen Smith Companies","company_id":"hortus-ltd-p-allen-smith-companies","location":"Little Rock, Arkansas Area","positions":[{"description":"Supervised all sponsorship and client activities and contractual deliverables to guarantee items are accurate, on time, and within budgetOversaw strategy and execution of over 150 client videos per year with in-house production teamCommunicated with internal team of people in various departments to ensure all client projects were consistent and accurate across the various media channelsCoordinated with event personnel to manage in-house events and up to 20-plus promotional appearances each yearDeveloped strategy, execution, and ROI measurement for 20-plus client sponsorship marketing plans each yearDeveloped client co-branded eMagazines and social promotional plans which provided an additional revenue stream from existing clients.","duration":"Jan 2010 Apr 2016 6 years 4 months","duration_short":"6 years 4 months","end_date":"Apr 2016","start_date":"Jan 2010","subtitle":"Hortus, Ltd/P Allen Smith Companies","title":"Account Executive"}],"url":"https://www.linkedin.com/company/hortus-ltd-p-allen-smith-companies"},{"company":"Acxiom Corporation","company_id":"acxiom","location":"Little Rock, Arkansas Area","positions":[{"description":"Managed industry analyst relations research efforts for Acxiom Corporation (6,000 associates in over 10 global markets)Coordinated ongoing relationships with key industry analysts and conducted weekly calls connecting top Acxiom executives with the key industry analysts in firms like Forrester Research and GartnerWorked as the marketing and research liaison on key product development and launch teams during employment with AcxiomLaunched and generated monthly analyst relations eNewsletter that gained a readership of over 1,500 Acxiom associates working on new product and business development projects.","duration":"Oct 2006 Jan 2010 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jan 2010","start_date":"Oct 2006","subtitle":"Acxiom Corporation","title":"Industry Analyst Relations and Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/acxiom"},{"company":"Remington College","company_id":"remington-college","location":"Little Rock, Arkansas Area","positions":[{"description":"Oversaw development and execution of over 100 weekly direct response print media ads in newspapers and regional employment magazines (22 campuses with $1 million+ per year budget)Analyzed weekly cost per lead report and monthly publication cost to constantly increase lead production per campusDirected regular communication with all campus directors to evaluate program needs for 22 campuses across the United States Oversaw development and execution of over 100 weekly direct response print media ads in newspapers and regional employment magazines (22 campuses with $1 million+ per year budget)Analyzed weekly cost per lead report and monthly publication cost to constantly increase lead production per campusDirected regular communication with all campus directors to evaluate program needs for 22 campuses across the United States","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"Remington College","title":"Media Coordinator / Buyer"}],"url":"https://www.linkedin.com/company/remington-college"},{"company":"Dillards","company_id":"dillards","location":"Little Rock, Arkansas Area","positions":[{"description":"Negotiated and placed corporate print media buys for internal departments and managed relationships with publishers of regional and national magazinesOrganized corporate advertising projects Children’s, Junior, and Cosmetic departmentsPartnered with up to 70 vendors per catalog project to ensure accuracy of advertising information and report ROI (per SKU) back to each party Negotiated and placed corporate print media buys for internal departments and managed relationships with publishers of regional and national magazinesOrganized corporate advertising projects Children’s, Junior, and Cosmetic departmentsPartnered with up to 70 vendors per catalog project to ensure accuracy of advertising information and report ROI (per SKU) back to each party","duration":"Apr 2001 Nov 2003 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2003","start_date":"Apr 2001","subtitle":"Dillards","title":"Project Coordinator and Print Media Buyer"}],"url":"https://www.linkedin.com/company/dillards"},{"company":"Guess?","company_id":"guess-","location":"Little Rock, Arkansas Area","positions":[{"description":"Cultivated an account territory (85 stores totaling $3.2 million in annual sales) covering Arkansas, Tennessee, Louisiana, Oklahoma, and Colorado, working with national retailers such as Dillard’s, Macy’s, Proffitt’s, etc. Conducted product seminars for sales staff, produced weekly field correspondence to detail store challenges and developed new business goals for this territory based on regular visits to stores in the field.Drove sales growth through a strong focus on customer service, merchandising, and product knowledge.","duration":"Aug 1998 Feb 2001 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2001","start_date":"Aug 1998","subtitle":"Guess?","title":"Marketing/Merchandise Coordinator"}],"url":"https://www.linkedin.com/company/guess-"}]', '["Amy Hughes (she/her) “Brandi is the guiding light and grounding force of any team. As a boss, she is as good as they come. She brings people and teams together with her remarkable communication, advocacy, and empathy. Brandi is respected, advised, and trusted by all. ”","Amy M. Anderson “Brandi is an amazing client service professional who knows her stuff. Establishing rapport. Working with clients. Managing projects. Thinking strategically. She’s cornered the market in all of those areas. I’ve watched her do all of these. I’ve also watched her jump right in to a role within a completely new industry without skipping a beat. Despite the expected learning curve, Brandi’s kept on course to learn the ins and outs of the business units she’s responsible for servicing. Her clients have warmed up to her quickly, respect her, and look to her as a resource to help them achieve their business goals. The experience she brings to the table makes her a mentor to coworkers and one of the most valuable assets on our team.”"]']
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The agent's job is to lead strategic integrated marketing and advertising programs for top multinationals, while the user is reaching out to the agent because they need assistance in developing a content creation and campaign strategy for their destination marketing industry.
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Agent: ['Maria Camacho', 'Strategic. Resourceful. Creative. Analytical thinker. Passionate about problem-solving and uncovering insights to create meaningful brand experiences. 12 years of leading strategic integrated Marketing and Advertising programs for top multinationals including Procter & Gamble, Colgate-Palmolive, Diageo, Adidas, and Sony Mobile. Believe in enabling and empowering diverse cross functional international teams to drive success for the brands and business I manage. https://www.mariacamacho.co', 'Innovation | Marketing & Advertising | Human-Centered Strategy | Experience Design | Sustainability Strategy | Purpose-Led Strategy', 'WONGDOODY', '[{"company":"WONGDOODY","company_id":"wongdoody","industry":"Design Services","location":"New York, United States","positions":[{"description":"","duration":"Feb 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Feb 2022","subtitle":"WONGDOODY","title":"AVP Sr Client Partner"}],"url":"https://www.linkedin.com/company/wongdoody"},{"company":"The Human Factor","company_id":"humanfactordesign","location":"Greater New York City Area","positions":[{"description":"Founder of international Creative Innovation Design Studio partnering with companies and brands to reimagine ways of generating value, improving experiences, driving purpose, designing for sustainability and innovating for growth through human-centered design and innovation methodologies to future-proof businesses.We are an international network of trail blazers, strategist, creators, and visionaries who believe in the power of creativity and diversity to solving complex issues. We are driven by being puposeful on what we do, generating positive impact with what we do and having fun along the way. Humanfactordesign.co","duration":"Jul 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Jul 2018","subtitle":"The Human Factor","title":"Founder"}],"url":"https://www.linkedin.com/company/humanfactordesign"},{"company":"Publicis Groupe","company_id":"publicis-groupe","location":"Greater New York City Area","positions":[{"description":"Global Oral Care category agency leader, partnering closely with the Crest and Oral-B cross-functional teams to create the future of Oral Care through leading strategy and creative execution of paste business innovation pipeline ranging from 9 months to 5 years previous to launch.Currently Lead product innovation initiatives for the globe. Actively Collaborate with R&D, consumer insights, and creative teams to develop consumer-centric product concepts and formulation in order to validate them and execute go-to-market growth campaigns through Global Toolkits to guide worldwide regional partners on new launches and brand initiatives while ensuring every project is adequately budgeted and resourced to drive efficiencies.Primary brand guardian for the regional teams and key point of contact to drive cohesive campaign strategy and communication consistency.Driver of global channel strategy creation, collaborating with regional markets on media planning for big bet initiatives.Thought leader on global activity and trends, conducting competitive alerts, landscape assessments, bi-annual innovation reports and future consumer behavior studies.Spearheaded Sustainability and social inclusion strategies to optimize agency’s current creative process to drive P&G’s 2030 Ambition Goals. Executed the first carbon-neutral and inclusive production in Publicis’ History.","duration":"Oct 2019 Sep 2021 2 years","duration_short":"2 years","end_date":"Sep 2021","start_date":"Oct 2019","subtitle":"Publicis Groupe","title":"Global Account Director (Design Innovation) - Procter & Gamble"}],"url":"https://www.linkedin.com/company/publicis-groupe"},{"company":"VMLY&R","company_id":"vmlyr","location":"Greater New York City Area","positions":[{"description":"Category client service leader orchestrating international teams in strategy, creative, digital, media, production and retail to develop and execute fully integrated 360 global/regional advertising campaigns for Speed Stick.Led the development of global strategic brand repositioning through design thinking workshops. Leveraged quant and qual research to understand consumers and their journey. Collaborated with client’s consumer insights team to lead co-creation brainstorming sessions with stakeholders and end consumers. Drove projects from brief to execution.Partnered with Facebook, Google and Microsoft to design digitally centered experiences to support the launch of key portfolio offerings.Collaborated with client category directors on securing and managing yearly media and production budgets.Selected Achievements:● Campaigns helped increase share of market and attitudinal equity for category by 10%● Influencer and social media campaigns increased brand engagement and purchase intent by 20%","duration":"Jan 2015 Mar 2018 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2018","start_date":"Jan 2015","subtitle":"VMLY&R","title":"Associate Account Director - Colgate-Palmolive LATAM"}],"url":"https://www.linkedin.com/company/vmlyr"},{"company":"Iris","company_id":"iris","location":"Miami","positions":[{"description":"Responsible for the overall service, profitability, and growth of Adidas and Diageo accounts. Executed business plans, client development plans, budgets and performance targets.Lead development and execution of breakthrough regional marketing campaigns through key media channels such as Digital, TV, print, outdoor activations and retail. Responsible for the overall service, profitability, and growth of Adidas and Diageo accounts. Executed business plans, client development plans, budgets and performance targets.Lead development and execution of breakthrough regional marketing campaigns through key media channels such as Digital, TV, print, outdoor activations and retail.","duration":"Aug 2010 Nov 2014 4 years 4 months","duration_short":"4 years 4 months","end_date":"Nov 2014","start_date":"Aug 2010","subtitle":"Iris","title":"Account Supervisor - Diageo, Adidas and Yahoo"}],"url":"https://www.linkedin.com/company/iris"},{"company":"Diageo","company_id":"diageo","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Jan 2011 Jun 2011 6 months","duration_short":"6 months","end_date":"Jun 2011","start_date":"Jan 2011","subtitle":"Diageo","title":"Associate Brand Manager - Johnnie Walker"}],"url":"https://www.linkedin.com/company/diageo"},{"company":"Sony Mobile Communications","company_id":"sony-mobile-communications","location":"","positions":[{"description":"Coordinated regional campaigns for key mobile phone launches and key sponsorships such as FIFA, Sony Ericsson Open, and world renowned artist such as Madonna, Juanes and Shakira.Executed Trade campaigns guided toward the education of sales force in Latin American Markets. Collaborated with TV, Shopper and PR agencies to execute regional campaigns Created PR strategies for top selling handsets and sponsorships launched across the region.Collaborated on a monthly basis with finance to align $20M marketing budget.","duration":"Aug 2007 Jul 2010 3 years","duration_short":"3 years","end_date":"Jul 2010","start_date":"Aug 2007","subtitle":"Sony Mobile Communications","title":"Marketing Activation Coordinator"}],"url":"https://www.linkedin.com/company/sony-mobile-communications"}]', '["Tony Gomes “Maria is the consummate professional and a pleasure to work with. Always enthusiastic, always positive, always willing to roll up her sleeves and help in any way she can. I counted on her on many challenging assignments, and she never let me down. She would make a great addition to any team. ”","Nisrine (Nina) Fayad “Maria and I met at IE university while we were both studying for a Master in Customer and Innovation. We both come from a similar professional background, and felt that our industry needed to improve how it designed for, and understood the customer experience. Combining her professional experience and the knowledge gained from the Master Programme, Maria has a unique understanding and stimulating methods of untangling problems. A formidable force in our team, Maria’s enthusiasm and excitement sustained the group and propelled us forward. She shared her knowledge and experience with the rest of the team, shedding light on different industries and practices, giving us different avenues to explore. As knowledgeable and experienced as she is, Maria was not above taking perspectives from the rest of the team, stepping into the role of mentor and letting the rest of the team members spread their wings. Maria is an inspiring leader and mentor, with passion and positivity she’s always excited to share.”","Augusto Restrepo “I have worked with Maria Alejandra for the last 3 years in the marketing deparment. She has proven to be a very dedicated, commited and very flexible in all her areas of responsability. She is a good Team player that can take responsabilities from end to end. She has growth quite a lot in the Company, and has managed to convert her role into a key one for the team.”"]']
User: ['Erica Rodrigues', 'Erica Malanga is a passionate digital marketing professional currently working in the destination marketing industry with a focus on content creation and campaign strategy. Erica holds an MA in strategic communications from American University. Specialties: Word, Excel, PowerPoint, Social Media Channels (Facebook, Twitter, YouTube, Instagram, LinkedIn, etc.), Event Planning, Video Editing and Photography', 'Director of Marketing at Visit Baltimore', 'Visit Baltimore', '[{"company":"Visit Baltimore","company_id":"visit-baltimore","industry":"Travel Arrangements","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Visit Baltimore","title":"Director of Marketing"},{"description":"","duration":"Nov 2019 Jul 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2021","start_date":"Nov 2019","subtitle":"Visit Baltimore","title":"Senior Marketing Manager"},{"description":"*Collaborate with tourism partners, clients and local organizations on their social media content* Lead efforts to develop strategies to increase engagement and conversion to web visits* Provide consistent voice for organization’s social media channels* Strategize and execute social media-specific campaigns and advertisements* Manage digital influencer relationships* Educate Visit Baltimore\'s membership about social media best practices* Lead the creation and sharing of compelling social media content* Create and execute social media crisis messaging","duration":"Dec 2016 Nov 2019 3 years","duration_short":"3 years","end_date":"Nov 2019","start_date":"Dec 2016","subtitle":"Visit Baltimore","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/visit-baltimore"},{"company":"Planit","company_id":"planit","location":null,"positions":[{"description":"","duration":"Jan 2016 Dec 2016 1 year","duration_short":"1 year","end_date":"Dec 2016","start_date":"Jan 2016","subtitle":"Planit","title":"Social Media Manager"},{"description":"*Managed social media pages for various brands *Altered written voice to craft compelling content for each brand*Filtered customer service inquiries through proper channels*Measured campaign success using social listening tools *Assembled Facebook advertisements *Constructed and presents reports to clients*Strategized unique ways to showcase Planit’s work on social media *Investigated trends and shares findings to fellow employees during weekly team meetings","duration":"Mar 2013 Dec 2016 3 years 10 months","duration_short":"3 years 10 months","end_date":"Dec 2016","start_date":"Mar 2013","subtitle":"Planit","title":"Social Media Associate"},{"description":"","duration":"Sep 2012 Mar 2013 7 months","duration_short":"7 months","end_date":"Mar 2013","start_date":"Sep 2012","subtitle":"Planit","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/planit"},{"company":"Ripken Baseball","company_id":"ripken-baseball","location":"Aberdeen, Maryland","positions":[{"description":"• Entertained 6,000 fans a night with audience activities and dancing• Brainstormed and executed theme night activities • Entertained 6,000 fans a night with audience activities and dancing• Brainstormed and executed theme night activities","duration":"Jun 2012 Sep 2012 4 months","duration_short":"4 months","end_date":"Sep 2012","start_date":"Jun 2012","subtitle":"Ripken Baseball","title":"Game Entertainment Intern for the Aberdeen IronBirds"}],"url":"https://www.linkedin.com/company/ripken-baseball"},{"company":"Saint Joseph\'s University","company_id":"saint-joseph%27s-university","location":null,"positions":[{"description":"","duration":"Sep 2008 May 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 2012","start_date":"Sep 2008","subtitle":"Saint Joseph\'s University","title":"Campbell Library Student Worker"},{"description":"• Attended 4 NACA conferences• Planned and executed various events • Led a team of 13 executive members • Created the SUB\'s YouTube page and numerous commercials • Instituted a campus wide tradition- Hawk Droppings • Restructured the board","duration":"Dec 2009 Dec 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2011","start_date":"Dec 2009","subtitle":"Saint Joseph\'s University Student Union Board","title":"Campion Chair, President"}],"url":"https://www.linkedin.com/company/saint-joseph%27s-university"},{"company":"The Franklin Institute","company_id":"the-franklin-institute","location":"","positions":[{"description":"• Clipped media hits• Identified influencer bloggers for social outreach • Produced content for The Franklin’s social media accounts • Clipped media hits• Identified influencer bloggers for social outreach • Produced content for The Franklin’s social media accounts","duration":"Sep 2011 Dec 2011 4 months","duration_short":"4 months","end_date":"Dec 2011","start_date":"Sep 2011","subtitle":"The Franklin Institute","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/the-franklin-institute"},{"company":"Panera Bread","company_id":"panera-bread","location":"Aberdeen, Maryland","positions":[{"description":"","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Panera Bread","title":"Line Chef"}],"url":"https://www.linkedin.com/company/panera-bread"},{"company":"New England Confectionery Company, Inc. (Necco)","company_id":"new-england-confectionery-company-inc-necco-","location":"Revere, Massachusetts","positions":[{"description":"• Gleaned key insights out of 200+ consumer interviews that led to packaging and product changes • Developed a 2 minute video presentation for Sweethearts Red, White and You that was presented at the National USO Partnership Summit in Washington DC• Managed key event activity for New England Confectionary at the TwiCon Dallas event and again at the L.A. convention in July of 2010 • Tracked marketing budgets for the following brands: Sweethearts, Clark Bar, Sky Bar, and Haviland • Archived over 100 years of New England Confectionery Company and Brand history","duration":"May 2009 Aug 2009 4 months","duration_short":"4 months","end_date":"Aug 2009","start_date":"May 2009","subtitle":"New England Confectionery Company, Inc. (Necco)","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/new-england-confectionery-company-inc-necco-"}]', '["Caitlin Gardner, CFE “I met Erica as the social media intern at Planit. She caught our attention and impressed us through her personal use of social media - her wit won us over. Being clever on social media can be tricky, but its something Erica excels at. We hired her full time and she brought creative ideas to the table such as a social media game, custom contest and engaging social media posts. She is eager to learn and constantly finding the cool new thing.”","Stacey Sottung “I worked with Erica for approximately 3 years through the Student Union Board at Saint Joseph\'s University. I advise the SUB through my position as the Assistant Director of Campus Programs. Erica began her SUB journey as a general member, then a chairperson, then President, and then as an evening manager for Late Night events. Erica is innovative, creative, dependable, adaptable and hard working. She enjoys tasks that will challenge her thinking and force her to think outside of the box. Erica is passionate about social media and technology, and was constantly trying to infuse her ideas into her board to better their marketing efforts. Erica learned skills that will be transferable to marketing positions, communication positions, event planning positions, etc. If I was looking for a recent college graduate who would bring a breath of fresh air into my company or organization, I would definitely pursue Erica as a candidate. I would be happy to talk further about her, I am not able to say enough! She was a pleasure to work with and she will be missed at SJU!”"]']
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The agent's job is to coordinate product reviews, and today, the agent is reaching out to the user because they need to gather business and technical requirements for a new product being developed.
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Agent: ['Christopher Wandzilak', 'Experienced Product Coordinator with a demonstrated history of working in the information services industry. Skilled in Microsoft Word, Critical Thinking, Salesforce.com, Microsoft PowerPoint, and Analyze Information. Strong sales professional with a Bachelor of Science (B.S.) focused in Business Administration from Lyndon State College.', 'Product Reviews Coordinator at Gartner', 'Gartner', '[{"company":"Gartner","company_id":"gartner","industry":"Information Services","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Gartner","title":"Senior Product Reviews Specialist"},{"description":"","duration":"Aug 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Aug 2016","subtitle":"Gartner","title":"Product Reviews Coordinator"}],"url":"https://www.linkedin.com/company/gartner"},{"company":"Indeed.com","company_id":"indeed-com","location":"","positions":[{"description":"","duration":"Apr 2014 Oct 2014 7 months","duration_short":"7 months","end_date":"Oct 2014","start_date":"Apr 2014","subtitle":"Indeed.com","title":"Sale Lead Generation Specialist"}],"url":"https://www.linkedin.com/company/indeed-com"},{"company":"Mammoth Mountain Ski Area","company_id":"mammoth-mountain-ski-area","location":"","positions":[{"description":"","duration":"Dec 2013 Mar 2014 4 months","duration_short":"4 months","end_date":"Mar 2014","start_date":"Dec 2013","subtitle":"Mammoth Mountain Ski Area","title":"Rental Technician"}],"url":"https://www.linkedin.com/company/mammoth-mountain-ski-area"}]', '["“It\'s rare that you come across standout talent like Chris. Chris is super efficient in his role supporting Product Reviews and the assistance to those who are using the product or services to answer their challenging questions. I had the pleasure working with Chris at Gartner (Gartner Digital Markets), collaborating on several projects. Any employer would be lucky to have Chris supporting/coordinating products and/or services.”","“I worked with Chris for almost two years at Gartner Digital Markets during his role as a Product Reviews Coordinator. Chris has always been hard-working, amiable, and dedicated to his work, with a great knack for handling tough clients. He has done a great job in managing our customer service team and doing damage control where necessary, in the face of an ever-increasing volume of reviews and customer support tickets.”"]']
User: ['Alisa deVera', "I love being an analyst, researching problems, finding solutions that work, cost less, and support the business as well as our employees who use these systems every day. We can't do a good job if we don't have the right tools, and if we can't do a good job, our customers are impacted, so it's imperative that I listen, act swiftly, and work with my team to find solutions that solve our needs. My specialties are: Business and technical requirements (finding out what the business really NEEDS), developing test scripts, data requests, test scenarios, process mapping, gap analysis, system testing, UAT, training and documentation.", 'Former Sr. Business Systems Analyst at Blue Shield of California', 'Retired and loving it!', '[{"company":"Retired and loving it!","company_id":null,"location":"Woodbridge, California, United States","positions":[{"description":"","duration":"Aug 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Retired and loving it!","title":"Retired"}],"url":""},{"company":"Blue Shield of California","company_id":"blue-shield-of-california","location":null,"positions":[{"description":"","duration":"Jul 2012 Aug 2018 6 years 2 months","duration_short":"6 years 2 months","end_date":"Aug 2018","start_date":"Jul 2012","subtitle":"Blue Shield of California","title":"Former Sr. Business Systems Analyst (BSA Product/Mandates team)"},{"description":"","duration":"Jul 2008 Jul 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2012","start_date":"Jul 2008","subtitle":"Blue Shield of California","title":"Sr. Business Systems Analyst (IVR/eBusiness)"}],"url":"https://www.linkedin.com/company/blue-shield-of-california"},{"company":"Blue Shield of CA","company_id":"blue-shield-of-california","location":null,"positions":[{"description":"","duration":"Jan 2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"Jan 2005","subtitle":"Blue Shield of CA","title":"Consulting Business Systems Analyst, IT"},{"description":"","duration":"Jan 2003 Jan 2005 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2005","start_date":"Jan 2003","subtitle":"Blue Shield of CA","title":"Systems Analyst III"},{"description":"","duration":"Oct 1989 Dec 2002 13 years 3 months","duration_short":"13 years 3 months","end_date":"Dec 2002","start_date":"Oct 1989","subtitle":"Blue Shield of California","title":"Systems information Analyst"}],"url":"https://www.linkedin.com/company/blue-shield-of-california"}]', '["Deb Gonzales “Alisa is a very talented analyst and a great value to any Team! Her ability to understand and translate complex details into understandable, clear, and accurate requirements is second to none! Alisa is a true pleasure to work with! Her no nonsense approach to complex issues is refreshing! ”","Cathy Schneider “I highly recommend Alisa to anyone looking for a quality Business Systems Analyst. I have worked with Alisa for five years, and have learned so much from her in that time. She is detailed and organized with strong verbal and written communication skills. Some of what I admire most is Alisa\'s ability to take complicated work and present it in a way that most everyone can consume - a difficult skill to find, but it is so important when facilitating sessions with attendees of varying levels of understanding of the topic. Not only will Alisa come well prepared and conduct her session (regardless of the task she has been handed), she also excels in post meeting activities such as documenting key discussion points, tracking action items to resolution and defining a clear path of next steps. The work Alisa is assigned is well cared for - she takes the lead and sees it through to the final result. Alisa is intelligent and an exceptional problem solver as she is able to absorb what she hears, present ideas and generate conversation with those she works with, whether small or large groups. In addition to the above, Alisa has a good overall knowledge of computer hardware and software. She is advanced with all MS Office programs and uses them effectively in her day to day work.”"]']
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The agent's job is to provide training and educational services, specifically in the field of digital marketing, eCommerce, and omni-channel sales management. Today, the agent is reaching out to the user to discuss potential collaboration on a project involving the implementation of digital marketing strategies for the user's healthcare organization.
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Agent: ['Alex Gubanov', "A results-driven, cross-functional leader with 14 years experience inDigital Marketing, eCommerce, and Omni-channel sales management. I am passionate about usingdata to improve the customer experience, analytics to improve processes, and continuous training to achieve team alignment. During my time working for industry leaders, I've always been regarded as a creative, dedicated, and enthusiastic marketing strategist who produces results that exceed company-specific goals and objectives.", 'eCommerce | Digital Marketing', 'Landau Uniforms', '[{"company":"Landau Uniforms","company_id":"landau-uniforms","industry":"Apparel & Fashion","location":"","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Landau Uniforms","title":"Sr. eCommerce Manager"}],"url":"https://www.linkedin.com/company/landau-uniforms"},{"company":"HaloJumper.com","company_id":"halojumper.com","location":"Greater Memphis Area","positions":[{"description":"","duration":"Jul 2015 - Present 6 years 1 month","duration_short":"6 years 1 month","end_date":"Present","start_date":"Jul 2015","subtitle":"HaloJumper.com","title":"CMO"}],"url":"https://www.linkedin.com/company/halojumper.com"},{"company":"Gubanov Jewelry","company_id":null,"location":"Memphis TN","positions":[{"description":"","duration":"Jan 2005 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Jan 2005","subtitle":"Gubanov Jewelry","title":"Owner / Jeweler"}],"url":""},{"company":"TruGreen","company_id":"trugreen","location":"Greater Memphis Area","positions":[{"description":"","duration":"May 2017 Apr 2020 3 years","duration_short":"3 years","end_date":"Apr 2020","start_date":"May 2017","subtitle":"TruGreen","title":"Manager - Digital Marketing and eCommerce"}],"url":"https://www.linkedin.com/company/trugreen"},{"company":"Private Consultant","company_id":null,"location":"Greater Memphis Area","positions":[{"description":"","duration":"Jun 2016 May 2017 1 year","duration_short":"1 year","end_date":"May 2017","start_date":"Jun 2016","subtitle":"Private Consultant","title":"eCommerce and Marketing Consultant"}],"url":""},{"company":"Titan Distributors, Inc. - www.palletforks.com - www.titan.fitness - www.titanramps.com","company_id":"we-are-titan-brands","location":"Collierville","positions":[{"description":"","duration":"Feb 2014 Jun 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2016","start_date":"Feb 2014","subtitle":"Titan Distributors, Inc. - www.palletforks.com - www.titan.fitness - www.titanramps.com","title":"Head of 3rd Party Marketing and Marketplace Commerce"}],"url":"https://www.linkedin.com/company/we-are-titan-brands"},{"company":"Chuck Hutton Toyota Scion - www.chuckhuttontoyota.com","company_id":"chuck-hutton-toyota-llc","location":"Greater Memphis Area","positions":[{"description":"","duration":"2008 2013 5 years","duration_short":"5 years","end_date":"2013","start_date":"2008","subtitle":"Chuck Hutton Toyota Scion - www.chuckhuttontoyota.com","title":"Internet Director"}],"url":"https://www.linkedin.com/company/chuck-hutton-toyota-llc"},{"company":"Toyota of Knoxville - www.toyotaknoxville.com","company_id":null,"location":"Knoxville, Tennessee Area","positions":[{"description":"","duration":"Aug 2009 Jul 2011 2 years","duration_short":"2 years","end_date":"Jul 2011","start_date":"Aug 2009","subtitle":"Toyota of Knoxville - www.toyotaknoxville.com","title":"Internet Sales Manager"}],"url":""}]', '["“I am pleased to endorse Alex. I have known and worked with him since 2007 and have always found him dependable and efficient. Also, his willingness to take on different projects and see them to successful completion has repeatedly impressed me. ”","“I worked with Alex for implementing multiple Marketplace connectors for them. I found Alex really easy to work with as a client, which is not the case always. During the complete project implementation, Alex very helpful & supportive in providing requirements as needed and on time. Alex has a thorough knowledge of eCommerce, marketplaces and digital marketing. I don\'t hesitate to recommend Alex for the knowledge and experience he has in this field. I wish him all the best for his future endeavors.”"]']
User: ['C. Ashley McDougald , BSN, RN', 'Registered Nurse, Clinical Consulting and Teaching, Epic Expert and EPIC Credentialed Trainer.', 'Clinical Nurse Educator at Lexington Medical Center', 'Lexington Medical Center', '[{"company":"Lexington Medical Center","company_id":"lexingtonmedical","industry":"Hospital & Health Care","location":"West Columbia, SC","positions":[{"description":"","duration":"Apr 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Lexington Medical Center","title":"Clinical Nurse Educator"}],"url":"https://www.linkedin.com/company/lexingtonmedical"},{"company":"Clinically Speaking LLC","company_id":null,"location":"Cinically Speaking LLC","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Clinically Speaking LLC","title":"Clinical Education RN Consultant, President and Owner"}],"url":""},{"company":"Lexington Oncology","company_id":null,"location":"West Columbia, SC","positions":[{"description":"","duration":"Aug 2017 Apr 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2019","start_date":"Aug 2017","subtitle":"Lexington Oncology","title":"Oncology Nurse"}],"url":""},{"company":"Lexington Medical Center","company_id":"lexingtonmedical","location":"Lexington, South Carolina","positions":[{"description":"EPIC Ambulatory Credentialed Trainer EPIC Ambulatory Credentialed Trainer","duration":"Jan 2017 Aug 2017 8 months","duration_short":"8 months","end_date":"Aug 2017","start_date":"Jan 2017","subtitle":"Lexington Medical Center","title":"EPIC Ambulatory Credentialed Trainer"}],"url":"https://www.linkedin.com/company/lexingtonmedical"},{"company":"Liberty Academy","company_id":null,"location":"","positions":[{"description":"Homeschool Teacher Homeschool Teacher","duration":"Dec 2008 Jun 2017 8 years 7 months","duration_short":"8 years 7 months","end_date":"Jun 2017","start_date":"Dec 2008","subtitle":"Liberty Academy","title":"HeadMaster"}],"url":""},{"company":"Novasyte LLC","company_id":"novasyte-inc-","location":"Columbia, South Carolina Area","positions":[{"description":"Provide Clinical Education Expertise to Contracted Major Medical Device CompaniesIndependent Provider of Training and Educational ServicesIn-Service Training and Consulting with Medical Clinicians and Other Medical Care Providers Provide Clinical Education Expertise to Contracted Major Medical Device CompaniesIndependent Provider of Training and Educational ServicesIn-Service Training and Consulting with Medical Clinicians and Other Medical Care Providers","duration":"Dec 2015 Jan 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2017","start_date":"Dec 2015","subtitle":"Novasyte LLC","title":"Clinical Nurse Education Consultant Independant Contractor"}],"url":"https://www.linkedin.com/company/novasyte-inc-"},{"company":"CR Bard","company_id":"cr-bard","location":"","positions":[{"description":"Independent Provider of Training and Educational ServicesIn-Service Training and Consulting with Medical Clinicians and Other Medical Care Providers Independent Provider of Training and Educational ServicesIn-Service Training and Consulting with Medical Clinicians and Other Medical Care Providers","duration":"2006 Feb 2016 10 years","duration_short":"10 years","end_date":"Feb 2016","start_date":"2006","subtitle":"CR Bard","title":"Lead Clinical Education Consultant"}],"url":"https://www.linkedin.com/company/cr-bard"},{"company":"Homeward Education","company_id":null,"location":"","positions":[{"description":"","duration":"2009 2016 7 years","duration_short":"7 years","end_date":"2016","start_date":"2009","subtitle":"Homeward Education","title":"Homeschool"}],"url":""},{"company":"Vascular Pathways","company_id":"vascular-pathways-inc-","location":"Boca Raton, Florida","positions":[{"description":"Participated in new product launch for the Eastern US serving as a consultant for a cutting edge new peripheral IV until company was sold in July 2015. Education, training, and mentoring was provided to Physicians and Nurses. Participated in new product launch for the Eastern US serving as a consultant for a cutting edge new peripheral IV until company was sold in July 2015. Education, training, and mentoring was provided to Physicians and Nurses.","duration":"Dec 2014 Jul 2015 8 months","duration_short":"8 months","end_date":"Jul 2015","start_date":"Dec 2014","subtitle":"Vascular Pathways","title":"Clinical Consultant"}],"url":"https://www.linkedin.com/company/vascular-pathways-inc-"},{"company":"Physician Technology Partners","company_id":"physician-technology-partners","location":null,"positions":[{"description":"EPIC Software Go Live Support Specialist/ConsultantDRAGON Software ConsultingStrategic Consulting for Physicians & Nurse PractitionersMedication/Order Reconciliation, Order Entry, Dictation, and Smart Tools Consulting.Providing Dragon Support","duration":"Jun 2014 Dec 2014 7 months","duration_short":"7 months","end_date":"Dec 2014","start_date":"Jun 2014","subtitle":"Physician Technology Partners","title":"EPIC Physician Go Live/Dragon Support Consultant"},{"description":"Epic Go Live Support Specialist UNC Children\'s HospitalSupporting Physicians & Nurse Practitioners with Medication/Order Reconciliation, Order Entry, Dictation, and Smart Phrases.Dragon Support","duration":"2014 Dec 2014 less than a year","duration_short":"less than a year","end_date":"Dec 2014","start_date":"2014","subtitle":"Physician Technology Partners","title":"Physician Go Live Specialist/Dragon Support"}],"url":"https://www.linkedin.com/company/physician-technology-partners"},{"company":"Intellect Resources","company_id":"intellect-resources","location":"Forrest City Medical Center","positions":[{"description":"MedHost Inpatient EMR GoLive support to Physicians, Nurse Practitioners, and Nurses.Supporting CPOE and Patient Care. MedHost Inpatient EMR GoLive support to Physicians, Nurse Practitioners, and Nurses.Supporting CPOE and Patient Care.","duration":"May 2014 May 2014 1 month","duration_short":"1 month","end_date":"May 2014","start_date":"May 2014","subtitle":"Intellect Resources","title":"MedHost GoLive Support Consultant"}],"url":"https://www.linkedin.com/company/intellect-resources"},{"company":"Optimum Healthcare IT","company_id":"optimum-healthcare-it","location":"Duke Raleigh Hospital, Raleigh , NC","positions":[{"description":"Provide validation of clinician\'s hospital charges using EPIC software. Provide validation of clinician\'s hospital charges using EPIC software.","duration":"Mar 2014 Mar 2014 1 month","duration_short":"1 month","end_date":"Mar 2014","start_date":"Mar 2014","subtitle":"Optimum Healthcare IT","title":"EPIC Nurse Auditor"}],"url":"https://www.linkedin.com/company/optimum-healthcare-it"},{"company":"Optimum Healthcare IT","company_id":"optimum-healthcare-it","location":"Brookdale University Medical Center Brooklyn, NY","positions":[{"description":"At the Elbow Support for ClinDoc At the Elbow Support for ClinDoc","duration":"Oct 2013 Nov 2013 2 months","duration_short":"2 months","end_date":"Nov 2013","start_date":"Oct 2013","subtitle":"Optimum Healthcare IT","title":"EPIC Go Live Specialist"}],"url":"https://www.linkedin.com/company/optimum-healthcare-it"},{"company":"Lexington Medical Center","company_id":"lexingtonmedical","location":null,"positions":[{"description":"EPIC HOD Credentialed Trainer, Go-Live Support","duration":"Feb 2013 Aug 2013 7 months","duration_short":"7 months","end_date":"Aug 2013","start_date":"Feb 2013","subtitle":"Lexington Medical Center","title":"EPIC Credentialed Trainer"},{"description":"Epic Go Live Successful Completion HOD","duration":"May 2013 May 2013 1 month","duration_short":"1 month","end_date":"May 2013","start_date":"May 2013","subtitle":"Lexington Medical Center","title":"Epic Credentialed Trainer Go-Live Support"}],"url":"https://www.linkedin.com/company/lexingtonmedical"},{"company":"Optimum Healthcare IT","company_id":"optimum-healthcare-it","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"Duke University Medical Center ClinDoc EPIC Go Live Support Duke University Medical Center ClinDoc EPIC Go Live Support","duration":"Jun 2013 Jul 2013 2 months","duration_short":"2 months","end_date":"Jul 2013","start_date":"Jun 2013","subtitle":"Optimum Healthcare IT","title":"Epic Go Live Consultant"}],"url":"https://www.linkedin.com/company/optimum-healthcare-it"},{"company":"South Carolina Oncology Associates","company_id":null,"location":"Columbia, South Carolina Area","positions":[{"description":"Oncology Clinical Trials Coordinator Oncology Clinical Trials Coordinator","duration":"Jan 2001 Mar 2009 8 years 3 months","duration_short":"8 years 3 months","end_date":"Mar 2009","start_date":"Jan 2001","subtitle":"South Carolina Oncology Associates","title":"Clinical Trial Coordinator"}],"url":""},{"company":"Lexington Medical Center","company_id":"lexingtonmedical","location":"Lexington, SC","positions":[{"description":"Registered Nurse Registered Nurse","duration":"Jan 1997 Dec 2000 4 years","duration_short":"4 years","end_date":"Dec 2000","start_date":"Jan 1997","subtitle":"Lexington Medical Center","title":"Registered Nurse"}],"url":"https://www.linkedin.com/company/lexingtonmedical"}]', '["Catherine Taylor, R.N. VA-BC “Excellent peer to peer educator!”","Micah Cornett “Ashley is an awesome trainer! Very detailed and passionate about training.”"]']
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The agent's job is to consult with influential city leaders for the well-being of their cities, and today the agent is reaching out to the user to discuss a potential collaboration between their organizations in the field of healthcare event planning and management.
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Agent: ['Hugh Brandt', "Hugh has lived in three major cities: Harare, Zimbabwe, London, England and Denver, Colorado. Hugh served as a secondary school teacher in Lesotho; as a student consultant at the University of Zimbabwe; as the Campus Coordinator for leadership development with university students in 18 Western European countries and as the City Director for Here's Life Inner City in Denver.Hugh currently works as a City Consultant with the Cities Project. He consults with 3 cities in Africa. He also serves as a Strategy Consultant for Cru City in Denver. The focus of both teams is to engage influential city leaders working in the domains of education, business, government, family, media, church, and art, sports and entertainment to live out their calling for the well being of their cities.", 'Global City Consultant with Cities Project Global', 'Cities Project Global', '[{"company":"Cities Project Global","company_id":null,"location":"","positions":[{"description":"Consulting with multiple global cities Consulting with multiple global cities","duration":"Nov 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Nov 2019","subtitle":"Cities Project Global","title":"Global City Consultant with Cities Project Global"}],"url":""},{"company":"Cru Global","company_id":"cru-global","location":"Africa","positions":[{"description":"","duration":"2007 2013 6 years","duration_short":"6 years","end_date":"2013","start_date":"2007","subtitle":"Cru Global","title":"Strategy Consultant"}],"url":"https://www.linkedin.com/company/cru-global"},{"company":"Here\'s Life Inner City","company_id":null,"location":"Denver, Colorado","positions":[{"description":"","duration":"Jun 1999 Sep 2007 8 years 4 months","duration_short":"8 years 4 months","end_date":"Sep 2007","start_date":"Jun 1999","subtitle":"Here\'s Life Inner City","title":"City Director and Associate City Director"}],"url":""},{"company":"Agape Europe","company_id":"agapeeurope","location":"Western Europe","positions":[{"description":"","duration":"Jun 1997 Jun 2000 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2000","start_date":"Jun 1997","subtitle":"Agape Europe","title":"Area Campus Coordinator"}],"url":"https://www.linkedin.com/company/agapeeurope"},{"company":"Agape UK","company_id":null,"location":"London, United Kingdom","positions":[{"description":"","duration":"Nov 1994 Jun 1997 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jun 1997","start_date":"Nov 1994","subtitle":"Agape UK","title":"Campus Director"}],"url":""},{"company":"International University Resources","company_id":null,"location":"Boulder, Colorado","positions":[{"description":"","duration":"Jun 1991 Nov 1994 3 years 6 months","duration_short":"3 years 6 months","end_date":"Nov 1994","start_date":"Jun 1991","subtitle":"International University Resources","title":"Trainer"}],"url":""},{"company":"Life Ministry Zimbabwe","company_id":null,"location":"Harare, Zimbabwe","positions":[{"description":"","duration":"Mar 1984 Sep 1990 6 years 7 months","duration_short":"6 years 7 months","end_date":"Sep 1990","start_date":"Mar 1984","subtitle":"Life Ministry Zimbabwe","title":"Campus Director"}],"url":""},{"company":"Life Ministry Lesotho","company_id":null,"location":"Butha-Buthe, Lesotho","positions":[{"description":"","duration":"May 1979 Mar 1984 4 years 11 months","duration_short":"4 years 11 months","end_date":"Mar 1984","start_date":"May 1979","subtitle":"Life Ministry Lesotho","title":"High School Teacher"}],"url":""}]', '["Clotilde Kisoki Maloba “Hugh est un mentor qui encourage et développe les leaders à faire mieux. Humble, ouvert et encourageant. Il fait participer et aide à découvrir ses potentiel”","Christopher Hooper “Hugh\'s years of work in Christian urban ministry have developed his keen skills of mentoring and coaching. He is an outstanding listener and brings wisdom and his experience to challenge, encourage, and build up those he manages, those he works with, and the groups he develops. Hugh is a humble intellectual, a gracious discussion leader, and a skilled leader. I highly recommend Hugh.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']
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The agent's job is to provide quality and safety consultation services in the construction industry. Today, the agent is reaching out to the user because they need to discuss implementing a comprehensive safety program for the user's roofing company.
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Agent: ['Jeff Libs', 'Quality and Safety professional with over 30 years’ experience in the steel industryStrong organizational, problem solving, communication and relationship management skills. Specialties: Quality/Safety/Environmental System and Continual Improvement ImplementationCorrective actions, process change managementMinitab Statistical software ISO 9001:2015 & IATF 16949:2016TS 16949, ISO 14001, and OHSAS 18001 Implementation Control Plans, FMEA, SPC, Capability Studies Supplier Quality / Safety / Environmental Systems auditingInternal Quality / Safety / Environmental Systems Auditing', 'Quality / Safety Coordinator at Cleveland-Cliffs Inc', 'Cleveland-Cliffs', '[{"company":"Cleveland-Cliffs","company_id":"cleveland-cliffs","industry":"Mining","location":"Rockport, Indiana, United States","positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Cleveland-Cliffs","title":"Quality / Safety Coordinator at Cleveland-Cliffs Inc"}],"url":"https://www.linkedin.com/company/cleveland-cliffs"},{"company":"AK Steel Corporation","company_id":"ak-steel","location":"Rockport, IN","positions":[{"description":"Perform facility/departmental quality, safety, and environmental system management, internal auditing (IATF 16949, ISO-14001, OHSAS 18001), quality management services and training.Implementation of corrective actions and process change management.The orientation of new employees, inspection of site facilities, and the review of all work practices to improve overall quality and safety. Manage and maintain IATF 16949, ISO-14001, and OHSAS 18001 programs","duration":"Aug 1999 Mar 2021 21 years 8 months","duration_short":"21 years 8 months","end_date":"Mar 2021","start_date":"Aug 1999","subtitle":"AK Steel Corporation","title":"Quality / Safety / Environmental Coordinator"}],"url":"https://www.linkedin.com/company/ak-steel"},{"company":"Precoat Metals","company_id":"precoat-metals","location":"","positions":[{"description":"Accelerated corrosion testing, Paint durability testing, Reject/Retreat reviews, Environmental monitoring","duration":"Nov 1989 Jul 1999 9 years 9 months","duration_short":"9 years 9 months","end_date":"Jul 1999","start_date":"Nov 1989","subtitle":"Precoat Metals","title":"Quality Lab Technician"}],"url":"https://www.linkedin.com/company/precoat-metals"},{"company":"Accuride","company_id":"accuridecorp","location":"","positions":[{"description":"","duration":"Jan 1984 Nov 1989 5 years 11 months","duration_short":"5 years 11 months","end_date":"Nov 1989","start_date":"Jan 1984","subtitle":"Accuride","title":"Quality Inspector"}],"url":"https://www.linkedin.com/company/accuridecorp"}]', '["“Few people have the opportunity to work with such an influential and dedicated individual, both professionally and personnaly, as I have in my time working with Jeff. My time working with Jeff began with a mentorship that I have been able to lean on for nearly two years. He has consistently been a \\"go-to\\" for myself and many others because of his true sense of servanthood and understanding of his role in this organization. I have been particularly impressed by his organizational abilities, juggling three roles in one position while making dramatic difference in the productivity level of each of the teams he is in. Jeff is also able to bring a personal touch to any subject; something that truly commands respect from all, management or otherwise. He is one of few people in today\'s workforce that allows you to leave work knowing you have met not only a colleague, but a friend. Jeff is obviously an irreplacable member of AK Steel\'s management team. He would be an asset to any safety, quality, or environmental management system and would come with my highest recommendation.”","“Jeff is a person that pays attention to detail, who cares about people and process amanagement. He has two core values 1.) Safety in the work place, 2.) Quaility of the work being done and the quaility of the material process. Jeff is also a person that you can ask to help you or for some information and know that he will be there to help you. I would award him a Five Star Rating out of five stars! ”"]']
User: ['Jesse Holencik', 'Worked in the roofing industry since 2000. Specialties: Installation of Asphalt roofing Roofing in the Lehigh Valley Gutters in the Lehigh Valley Leaf protection in the Lehigh Valley Shingle roofs in the Lehigh Valley', 'General Manager at Holencik Exteriors, LLC', 'Holencik Exteriors, LLC', '[{"company":"Holencik Exteriors, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"Holencik Exteriors, LLC","title":"General Manager"}],"url":""},{"company":"Holencik Roofing, LLC","company_id":null,"location":null,"positions":[{"description":"Holencik Roofing, LLC is a residential roofing company in the Lehigh Valley. We do all types of roofing and gutters","duration":"Jun 2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"Jun 2009","subtitle":"Holencik Roofing, LLC","title":"General Manager"},{"description":"","duration":"Aug 2004 Nov 2010 6 years 4 months","duration_short":"6 years 4 months","end_date":"Nov 2010","start_date":"Aug 2004","subtitle":"Holencik Roofing, LLC","title":"Sales Manager"},{"description":"Sales of roofing and gutter at Holencik Roofing, LLC","duration":"May 2000 Aug 2004 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 2004","start_date":"May 2000","subtitle":"Holencik Roofing, LLC","title":"Sales"}],"url":""}]', '["Donna Hosfeld, AIC CPIW “I\'ve worked with Jesse on many client roof damage situations. I\'ve found him to be honest, quality-focused, and eager to serve folks in need. Knowing he\'d get it all \\"done right\\", I would hire him for my own roof needs, without reservation.”","Paul Frank “Jesse and his company are excellent at what they do; they did a fantastic job on the roof of our house, very professional and efficient all the way through the process. I would recommend them to anyone.”"]']
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The agent's job is to provide digital marketing services, and today the user is reaching out to the agent because they need assistance with optimizing their website's SEO and implementing targeted display advertising campaigns.
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Agent: ['Andrew Nick Villanueva', "Experienced Customer Success Manager working in the marketing and advertising industry. Skilled in Digital Marketing, Analytics, Online Marketing, and Advertising. A strong support professional with a Bachelor's degree focused in Marketing from San Diego State University-California State University.", 'Customer Success Manager at TapClicks', 'TapClicks', '[{"company":"TapClicks","company_id":"tapclicks","industry":"Marketing and Advertising","location":"San Francisco Bay Area","positions":[{"description":"Responsibilities: • Build strong relationships with customers within a defined book of business• Understand each customer s strategic objectives and priorities• Maximize revenue growth within the book of business (identify, qualify, propose, negotiate and close)• Support day to day needs of customer base through regular interactions and problem resolution• Drive customer engagement and adoption of the TapClicks platform• Maximize customer satisfaction and eliminate customer attrition• Conduct business reviews with clients• Provide an ongoing platform and data-driven-story-telling training to clients• Advocate internally for the needs of customers within the defined book of business• Supports sales pursuits as a subject matter expert• Participate as part of a team to onboard new customers• Coordinate delivery of large projects","duration":"Apr 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Apr 2020","subtitle":"TapClicks","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/tapclicks"},{"company":"AdStage","company_id":"adstage","location":null,"positions":[{"description":"Duties/Skills:Efficient and effective communication with AdStage pre-trialers & trialers.Coaching them to become AdStage customers during their 14 free trial.Cross-departmental collaboration - Sales, Engineering, Marketing, Product, Design, Q&AChampioning customers for AdStage to become advocates and decrease retentionOwn a book of business $20-25K of MRRConduct weekly webinarsOnboard customers to familiarize them with the product - 4wks.Products (Automate & Report) Helped develop, test and iterate the onboarding process. Use Jira/Aha! to promote feature requests to ProductUse GitHub to report bugsExecute renewal process to retain MRRExecute advocate process to garner resources for the marketing teamBuild/Grow the Support Center - Videos, FAQs, Best PracticesPromote discovery within AdStage - New Feature discovery & training Tools:Slack, Intercom, Natero, Stripe, Salesforce, Excel, Google Sheets, HelloSign, Aha!, Zoom.us, Airtable, FullStory, JIRAAd Networks:Google Ads, Facebook, Twitter, Bing, LinkedIn, Salesforce,Achievements: Natero - help configure with AdStage - CRM toolSupport Center - Create, create and manage a help centerCreate an 8-week on boarding process for new customersCreate a health scoreHelp create a onboarding/renewal processHackathon Winner (4x)Contribute to company culture, organize company tournaments","duration":"Apr 2015 Apr 2020 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2020","start_date":"Apr 2015","subtitle":"AdStage","title":"Customer Success Manager"},{"description":"Duties/Skills:Effective communication with AdStage Pro, Elite and Enterprise customers. Driving value to each customer’s specific use case and business goalCross-departmental collaboration - Sales, Engineering, Marketing, Product, Design, Q&AChampioning customers for AdStage to become advocates and decrease retentionOwn a book of business $50-60K of MRR. 40-55 CustomersProducts: Automate, Report, Join & Google Sheet add-onHelped develop, test and iterate the onboarding process - 8 weeks Maintain Natero - CRM toolUse Aha! to promote feature requests to ProductUse GitHub to report bugsExecute renewal process to retain MRRExecute advocate process to garner case studys/quotes for the marketing team useBuild and grow the Support Center - Videos, FAQs, Best PracticesPromote discovery within AdStage - new feature discovery & trainingSell the AdStage product – demos & walkthroughsTools:Slack, Intercom, Natero, Stripe, Salesforce, Excel, Google Sheets, HelloSign, Aha!, Zoom.us, Airtable, GItHub, FullStory, Send Grid, SumologicAd Networks:Google Ads, Facebook, Twitter, Bing, LinkedIn, Salesforce,Achievements: Natero - help configure with AdStage - CRM toolSupport Center - Create, create and manage a help centerCreate an 8-week on boarding process for new customersExpand the current renewal processHackathon Winner (4x)Contribute to company culture, organize company tournaments","duration":"Nov 2017 Jan 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jan 2020","start_date":"Nov 2017","subtitle":"AdStage","title":"Senior Customer Success Manager"}],"url":"https://www.linkedin.com/company/adstage"},{"company":"Kenshoo","company_id":"kenshoo","location":"San Francisco Bay Area","positions":[{"description":"• Lead all aspects of client relationship, calling upon others to assist in solution development and rollout• Developed deep understanding of client needs and business objectives to lead development of customer account plans and Business Reviews• Proactively drive account value by:◦ Sold new or additional products or services to current clients; and/or◦ Finding new revenue opportunities within the existing customer base; and/or• Act as client trusted adviser and partner closely with product development, sales, technical account management and sales engineers to drive platform innovation and capture market opportunity• Actively builds long-term business relationships with client partners• Proactively managed customer satisfaction and service delivery by anticipating potential service problems, and monitoring client satisfaction.• Mentor AMs to groom their professional development and ensure alignment with company goals• Partnered closely with the product development, sales, technical account management and sales engineers to drive platform innovation and capture market opportunity• Collaborated with Local and Social client service teams• Energized by solving problems and finding opportunities to make a client successful• Technical support and search planning/execution• Communicated regularly with the customer to evaluate satisfaction• Provided training to clients to enable them to effectively use Kenshoo Search","duration":"Aug 2014 Apr 2015 9 months","duration_short":"9 months","end_date":"Apr 2015","start_date":"Aug 2014","subtitle":"Kenshoo","title":"Sr. Account Manager - Client Services (Search Direct)"}],"url":"https://www.linkedin.com/company/kenshoo"},{"company":"Onestop Internet","company_id":"onestop-internet","location":"Santa Monica, California","positions":[{"description":"Core Competencies:•Successful daily management of multiple eCommerce fashion-focused brands •Multi-channel eCommerce management and strategy including: Pay Per Click (PPC), SEO, Re-Marketing, CSE(s) & Affiliates•Experience in launching clients and campaigns from ‘soup to nuts’ including, comparative competition analysis, keyword analysis, campaign structure , ad copy, keyword strategy and campaign budgeting •Management of third party marketing channel agencies including: remarketing, CSE(s), display & affiliates•Management and implementation of a brand’s feed in conjunction with Mercent; building account channels, product filters and content rules•Reporting key performance indicators (KPIs) weekly, monthly and quarterly•Using KPIs such as CTR %, avg. CPC, conversion rate %, ROI and cost per conversion analysis to successfully optimize accounts•Bid Optimizations - manage bid rule strategies at the campaign, ad group and keyword level to enhance account performance•Campaign structure expansion – retooling campaign structures when necessary, creating new and more cost effective campaigns & ad groups•Keyword research – using the search queries and keywords tools to successfully mine possible keyword expansion, both positive and negatives•Keyword expansion – leveraging of keywords thru other Google Adwords functions such as sitelinks and PLA/Google Shopping•Testing - SEM and Site performance - Help strategize A/B and multivariate testing on websites with the Analytics team•Providing mentorships to new hires and successfully help transition them with company processes•Teamwork – successfully collaborate with multiple departments, management and team members• Working Excel knowledge – i.e. V Lookup, Pivot Tables•Google Analytics – analyzing data daily to formulate a strategy to project, attain and surpass brand ROI/ROAS goalsBrands/Clients:(Previous & Current)Majestic Athletic,Paige Denim, Vestal, Petit Bateau US, Hobo The Original, J.Lindeberg US","duration":"Mar 2010 Aug 2014 4 years 6 months","duration_short":"4 years 6 months","end_date":"Aug 2014","start_date":"Mar 2010","subtitle":"Onestop Internet","title":"eCommerce Manager | SEM/PPC/Display Account Manager"}],"url":"https://www.linkedin.com/company/onestop-internet"},{"company":"Adidas Marketing | Entertainment and Influencer Division","company_id":"adidas","location":"Greater Los Angeles Area","positions":[{"description":"•Fulfill and send out seeding orders for celebrities, artists and influencers for films, TV shows, photoshoots, commercials, public appearances and functions..etc.•Styling product specific to each client\'s personal aesthetic and overall look•Maintain internal database of various celebrity clientele, agencies and agents•Receive and organize incoming Adidas stock (Originals, Performance,Jeremy Scott, Y-3)•Receive clientele onsite with assisting them throughout the Adidas showroom •Fulfill and send out seeding orders for celebrities, artists and influencers for films, TV shows, photoshoots, commercials, public appearances and functions..etc.•Styling product specific to each client\'s personal aesthetic and overall look•Maintain internal database of various celebrity clientele, agencies and agents•Receive and organize incoming Adidas stock (Originals, Performance,Jeremy Scott, Y-3)•Receive clientele onsite with assisting them throughout the Adidas showroom","duration":"Jan 2010 Mar 2010 3 months","duration_short":"3 months","end_date":"Mar 2010","start_date":"Jan 2010","subtitle":"Adidas Marketing | Entertainment and Influencer Division","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/adidas"},{"company":"Nordstrom","company_id":"nordstrom","location":"","positions":[{"description":"•Becoming highest rated in overall sales, volume and units per transaction in the department•Provide outstanding customer service presenting a unique shopping experience in hopes of acquiring a long lasting client•Maintain a Nordstrom personal book (clientele listings) •Becoming highest rated in overall sales, volume and units per transaction in the department•Provide outstanding customer service presenting a unique shopping experience in hopes of acquiring a long lasting client•Maintain a Nordstrom personal book (clientele listings)","duration":"Jun 2009 Jan 2010 8 months","duration_short":"8 months","end_date":"Jan 2010","start_date":"Jun 2009","subtitle":"Nordstrom","title":"Men\'s Furnishings"}],"url":"https://www.linkedin.com/company/nordstrom"}]', '["G Gordon Worley III “I consider myself lucky to have worked with Andrew. We often found ourselves together on an email or call with a customer or prospect, me trying to explain some technical aspect of AdStage they needed to know about, him making sure to translate it into something they could relate to. We tag-teamed our way to many a close, be it for a new customer or a deal expansion, only because of Andrew\'s ability to connect with people and help them understand their own needs. Over the years I\'ve come to count Andrew among my friends, and I hope our professional paths cross near again.”","Paul Wicker “Andrew is the type of person that customers fall in love with. It’s truly incredible; after a few months our customers confide in him like he is their old friend. Maybe it’s his relentless hustle to find a solution to their issue? Or the way he advocates for them to get their features represented on the product roadmap? Or the humility and empathy he exudes when he speaks with them? I don’t know the secret, but I continue to be impressed by the amazing compliments his customers submit in our feedback surveys and online reviews. ”"]']
User: ['Roberto Vasquez', "I'm a data-driven marketer and strategist for innovation, teaching, and slaying business objectives. TL;DR - Web Development, SEO, Social Media, Google Ads, Inbound and Marketing Automation, CRM, Demand Generation, Audience Segmentation, Data Analysis, and Visualization. #DigitalMarketing #Inspiration #Marketing #Technology #Leadership", 'Digital Marketing Director at Powerserve', 'Powerserve', '[{"company":"Powerserve","company_id":"pwsrv","industry":"Marketing and Advertising","location":"Georgia","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Powerserve","title":"Digital Marketing Director"}],"url":"https://www.linkedin.com/company/pwsrv"},{"company":"Noy Media Group","company_id":"noymediagroup","location":"","positions":[{"description":"Noy Media Group is a subsidiary of the Mike Hostilo Law Firm. We focused on connecting strategy to execution by maximizing the impact of marketing. For my part, It all starts with a tailor-made, business-driven Marketing Technology Stack. Key success metrics for average case value, case generation, quality of leads, reputation management, and demand generation were my top priorities. Noy Media Group is a subsidiary of the Mike Hostilo Law Firm. We focused on connecting strategy to execution by maximizing the impact of marketing. For my part, It all starts with a tailor-made, business-driven Marketing Technology Stack. Key success metrics for average case value, case generation, quality of leads, reputation management, and demand generation were my top priorities.","duration":"Jun 2018 Jun 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2020","start_date":"Jun 2018","subtitle":"Noy Media Group","title":"Director Marketing and Technology"}],"url":"https://www.linkedin.com/company/noymediagroup"},{"company":"The Eichholz Law Firm","company_id":"the-eichholz-law-firm","location":"","positions":[{"description":"Executed strategies for owned, paid and earned media for the brand. Redesigned the Information Architecture, UX, and coded two websites, migrating from WordPress to an enterprise platform that seamlessly integrated with Salesforce. Designated to the Leadership Committee to re-envision the company mission and values and to implement long-term roadmaps with SMART strategic objectives to nurture and develop a productive and happy workforce. Implemented solutions to address negative sentiment online and executed MarCom strategies to improve reputation scores on external platforms. Build the company intranet communication site using SharePoint with Office 365 and Google Drive integrations.","duration":"May 2017 May 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2018","start_date":"May 2017","subtitle":"The Eichholz Law Firm","title":"Director Digital Marketing"}],"url":"https://www.linkedin.com/company/the-eichholz-law-firm"},{"company":"Kiawah Partners","company_id":"kiawah-partners","location":"","positions":[{"description":"Driving prospects and leads of ultra high-net-worth individuals (UHNWI) for luxury real estate development group through SEO, SEM, social, and email channels. Marketing automation and customer management utilizing Salesforce and Pardot for nurturing leads. Managed MLS data feeds to external partners, webmaster duties for hosting platform, and admin for website CMS. Produced work documentation and procedure guidelines for knowledge base and information sharing. During overlap in work history, maintained a contractor status to help onboard new team members, define scope of work for complex digital initiatives, and execute data analysis for campaigns.","duration":"Jun 2016 Dec 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2017","start_date":"Jun 2016","subtitle":"Kiawah Partners","title":"Digital Marketing Senior Manager"}],"url":"https://www.linkedin.com/company/kiawah-partners"},{"company":"DXM Marketing Group, LLC","company_id":"dx-marketing","location":"","positions":[{"description":"Thought leader for DXM\'s digital agency initiatives through our Google Partnership (owned). Strategist for digital advertising channel services in Search, Social Media, Mobile, Display, and Web Development. Budgeting, forecasting, results, optimize, repeat.Active verticals include: Healthcare, Business & Industrial, Finance, Internet & Telecom, QSR, Shopping.Develop custom solutions for CRM, portals, custom landing pages, analytics, campaign tagging, surveys (online/offline), competitive analysis, and payment fulfillment online.Channel Services (owned):- SEO (content, local, campaign management and keyword/link analysis)- PPC (MCC, bid management, custom landing pages, CRO)- Social Media (Reputation management, brand compliance, social display/retargeting)- Mobile (Performance optimization, responsive design, adaptive design)- Display (Media planning, creative, branding, display retargeting)- Web Development (Design and development, content creation, webmaster, CMS)","duration":"Aug 2014 Jun 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2016","start_date":"Aug 2014","subtitle":"DXM Marketing Group, LLC","title":"Director Digital Marketing"}],"url":"https://www.linkedin.com/company/dx-marketing"},{"company":"Cox Media Group Digital & Strategy Team","company_id":"cox-media-group-digital-&-strategy-team","location":"Greater Atlanta Area","positions":[{"description":"Managed the internal technical department (3 directs) for Cox Media Group Digital and Strategy websites and apps (114 in all). Operated within an agile framework, to assist in the development and implementation of proprietary CMS platform, apps, and vendor applications. Streamlined communications for a matrix organization, SLA’s, processes and procedures to improve overall customer satisfaction and problem resolutions. Recognized for leading my team for performance, promotions and retention.- Agile PM, Kanban technique - Strategic Communications- HDI Support Center Director- Knowledge Centered Support- IT Service Management (ITSM)- Problem Management Professional- Root Cause Analysis - Content Management (Enterprise)","duration":"Sep 2011 Jun 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2013","start_date":"Sep 2011","subtitle":"Cox Media Group Digital & Strategy Team","title":"Sr. Manager Site Services"}],"url":"https://www.linkedin.com/company/cox-media-group-digital-&-strategy-team"},{"company":"Media General","company_id":"media-general","location":null,"positions":[{"description":"Internet marketing, group account management, and web analyst. Key responsibilities included: web strategy, multi-channel campaign activation, ad hoc reporting, analysis, and optimization. Additional duties: websites, landing page build-outs, video production, webcasting, graphic design, photography, and event marketing.- Internet Marketing Strategy- Analytics, proof of performance reporting, ad hoc- Display Advertising Funnel Marketing- Search Engine Optimization- Google AdWords / Bing Ads- Behavioral Targeting, Remarketing- Email Marketing- CRM, CMS and Inbound methodologies- B2B & B2C- Sales management, client retention- Event Marketing","duration":"Jan 2007 Sep 2011 4 years 9 months","duration_short":"4 years 9 months","end_date":"Sep 2011","start_date":"Jan 2007","subtitle":"Media General","title":"Digital Sales Manager"},{"description":"Managed five geographical locations within Media General\'s broadcast portfolio - Mid-Atlantic region.Creative director for interactive designs of HTML templates, design concepts both graphical and UI, and early adopter for Web Standards. Information taxonomy for CDN inclusion and enterprise CMS project management for implementation, documentation, testing, training, and deployment.Graphic design for all mediums including print, broadcast and web. Photoshop, Illustrator, pre-In Design.Web analytics using Omniture Analytics. Webmaster.Additional contributions with IAB Universal Ad Packages, videography, non-linear editing, and photography.","duration":"Oct 1999 Dec 2006 7 years 3 months","duration_short":"7 years 3 months","end_date":"Dec 2006","start_date":"Oct 1999","subtitle":"Media General","title":"New Media Director"}],"url":"https://www.linkedin.com/company/media-general"}]', '["Chris Manley “Roberto was my direct supervisor and professional mentor for the better part of a year. Roberto was the Director of Marketing for an attorney and legal services startup, and he hired me to join his marketing team as a web developer and marketing specialist. We worked together on several important development projects, niche national marketing campaigns, and complete website and brand overhauls. Roberto\'s role extended beyond his title, he also laid the foundation for our best SEO practices, established proper workflows and organizational positions within the company, as well as coordinated some public facing community-focused charity efforts for the office. With Roberto\'s knowledge, experience and guidance, I have been able to realize my technical potential as a developer and better visualize my professional aspirations.”","Jerry Gearding “I had the pleasure of working with Roberto for over a year at DX Marketing. In that year, he helped build the agency\'s digital capabilities from the ground up. He was personally responsible for establishing our Google partnership and has knowledge in a wide range of digital disciplines including strategy, PPC, targeted display, re-marketing, SEO, SEM, social, campaign optimization and web development. He was a mentor to other less experienced members of the team as well. I highly recommend Roberto to anyone who is looking to add a seasoned, knowledgeable and motivated resource to their digital team.”"]']
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The agent's job is to conduct market research. Today, the agent is reaching out to the user because they need insights on the user's experience as a basketball coach for potential product development in the sports industry.
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Agent: ['Payal Nair (She/ Her)', 'www.payalnair.com Long or short, online or offline, functional or entertaining, I have what it takes to speak to a modern, multi-cultural audience. I think big, work hard and learn fast.', 'Senior Copywriter at Stratosphere', 'Stratosphere Agency', '[{"company":"Stratosphere Agency","company_id":"stratosphereagency.com","industry":"Advertising Services","location":"Melbourne, Victoria, Australia","positions":[{"description":"","duration":"May 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"May 2021","subtitle":"Stratosphere Agency","title":"Senior Copywriter"}],"url":"https://www.linkedin.com/company/stratosphereagency.com"},{"company":"tomorrow agency","company_id":"tomorrow-agency","location":"","positions":[{"description":"","duration":"Feb 2021 May 2021 4 months","duration_short":"4 months","end_date":"May 2021","start_date":"Feb 2021","subtitle":"tomorrow agency","title":"Senior Copywriter"}],"url":"https://www.linkedin.com/company/tomorrow-agency"},{"company":"Stratosphere Agency","company_id":"stratosphereagency.com","location":"Melbourne, Australia","positions":[{"description":"","duration":"Feb 2020 Feb 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2021","start_date":"Feb 2020","subtitle":"Stratosphere Agency","title":"Freelance Senior Copywrite"}],"url":"https://www.linkedin.com/company/stratosphereagency.com"},{"company":"Freelance Writer; self employed","company_id":"freelance-writer-self-employed","location":"Melbourne, Australia","positions":[{"description":"Back in Melbourne with new stories to share Back in Melbourne with new stories to share","duration":"Jun 2019 Feb 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2021","start_date":"Jun 2019","subtitle":"Freelance Writer; self employed","title":"Freelance Copywriter"}],"url":"https://www.linkedin.com/company/freelance-writer-self-employed"},{"company":"Dentsu Aegis Network","company_id":"dentsuintl","location":null,"positions":[{"description":"Imagine Madmen in the Middle East. Brainstorming in smoke-filled offices. Building ideas from real consumer insights, sipping on cocktails*. Powering through copy amidst cultural and language barriers. Started with a single-brand agency and helped build it up to a multi-brand one, with clients ranging from banks, a telecom company, hospital, shopping centre and then some. * In the Mideast that’s a heady mix of mango, strawberry, banana, avocado and perfectly blended milk.","duration":"Apr 2018 Feb 2020 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2020","start_date":"Apr 2018","subtitle":"Dentsu Aegis Network","title":"Associate Creative Director"},{"description":"","duration":"Apr 2016 Apr 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2018","start_date":"Apr 2016","subtitle":"Dentsu Aegis Network","title":"Senior Conceptual Copywriter"}],"url":"https://www.linkedin.com/company/dentsuintl"},{"company":"Wujoud Brand Boutique","company_id":"wujoud-brand-boutique","location":"Kuwait","positions":[{"description":"A fantastic opportunity to break into the Kuwaiti market with exciting projects. I\'m working on re-building a brand from mission statement to website sign off, and on creating a brand out of a person. How did I get so lucky? A fantastic opportunity to break into the Kuwaiti market with exciting projects. I\'m working on re-building a brand from mission statement to website sign off, and on creating a brand out of a person. How did I get so lucky?","duration":"Jan 2016 Mar 2016 3 months","duration_short":"3 months","end_date":"Mar 2016","start_date":"Jan 2016","subtitle":"Wujoud Brand Boutique","title":"Freelance Copywriter and Brand Consultant"}],"url":"https://www.linkedin.com/company/wujoud-brand-boutique"},{"company":"Freelance","company_id":null,"location":"Melbourne, Australia","positions":[{"description":"Contract roles with Country Road Group, Venus Advertising and Ogilvy, Contract roles with Country Road Group, Venus Advertising and Ogilvy,","duration":"Oct 2014 Apr 2015 7 months","duration_short":"7 months","end_date":"Apr 2015","start_date":"Oct 2014","subtitle":"Freelance","title":"Copywriter"}],"url":""},{"company":"Badjar Ogilvy","company_id":"ogilvy-australia","location":"Melbourne, Australia","positions":[{"description":"The opportunity to work for an Australian icon like Myer and an advertising icon like Ogilvy was almost too good to be true. From fashion and homeware to electronics and toys, I’ve crafted copy across catalogues, TV, in-store, online, DMs and eDMs. Finishing it off with thorough proofreading to ensure consistency with the style guide. The opportunity to work for an Australian icon like Myer and an advertising icon like Ogilvy was almost too good to be true. From fashion and homeware to electronics and toys, I’ve crafted copy across catalogues, TV, in-store, online, DMs and eDMs. Finishing it off with thorough proofreading to ensure consistency with the style guide.","duration":"Jul 2011 Sep 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2013","start_date":"Jul 2011","subtitle":"Badjar Ogilvy","title":"Copywriter"}],"url":"https://www.linkedin.com/company/ogilvy-australia"},{"company":"Venus Advertising","company_id":"venusbecbrideson","location":"Melbourne, Australia","positions":[{"description":"My short stint at Venus was jam-packed with print & digital ads and elaborate brainstorming sessions; it was out of this world. My short stint at Venus was jam-packed with print & digital ads and elaborate brainstorming sessions; it was out of this world.","duration":"May 2011 Jun 2011 2 months","duration_short":"2 months","end_date":"Jun 2011","start_date":"May 2011","subtitle":"Venus Advertising","title":"Freelance Copywriter"}],"url":"https://www.linkedin.com/company/venusbecbrideson"},{"company":"Buchanan Group","company_id":"buchanan-group","location":"","positions":[{"description":"Working on platforms like Brand Power, Zoot Review and MediFacts taught me to strip down the frills and get straight to the point. Aside from extensive copywriting across TV, print and online for briefs from around the globe, I had the opportunity to work on behind-the-scenes videos and animated storyboards using iMovies and Final Cut Express. Working on platforms like Brand Power, Zoot Review and MediFacts taught me to strip down the frills and get straight to the point. Aside from extensive copywriting across TV, print and online for briefs from around the globe, I had the opportunity to work on behind-the-scenes videos and animated storyboards using iMovies and Final Cut Express.","duration":"Feb 2008 Mar 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2011","start_date":"Feb 2008","subtitle":"Buchanan Group","title":"Copywriter"}],"url":"https://www.linkedin.com/company/buchanan-group"},{"company":"Lowe and Partners Worldwide","company_id":"mullenlowe-group","location":"","positions":[{"description":"Coming from a non-advertising background, Lowe took me on as a creative intern based on a 30-minute conversation and my enthusiasm. Between re-organising files and picking up coffee, I managed to release work. After a 3-month internship, Lowe offered me a full-time job. I must have done something right. Coming from a non-advertising background, Lowe took me on as a creative intern based on a 30-minute conversation and my enthusiasm. Between re-organising files and picking up coffee, I managed to release work. After a 3-month internship, Lowe offered me a full-time job. I must have done something right.","duration":"Sep 2005 Oct 2006 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2006","start_date":"Sep 2005","subtitle":"Lowe and Partners Worldwide","title":"Copywriter"}],"url":"https://www.linkedin.com/company/mullenlowe-group"}]', '["Steve Tully “I worked closely with Payal on several TVC campaigns when Payal was responsable for the creative content. I always found Payal to be hard working and talented and her output was always of a very high standard. I would have no problem recommending her to future employers.”","Amandeep Nagpal “I have been now associated with Payal for almost last 3 years. \\"Result driven, hard working and fun loving person\\" - describes Payal. She has been very focuused, prompt on all the job assigned and was someone on whom you can bank upon during tough deadlines. She will be an asset to any organisation.”"]']
User: ['Gorka Madariaga', 'Passionate about sports, technology, and coaching/mentoring.', 'Product Marketing Lead @ Shopify | Basketball coach | Ex-Microsoft', 'Shopify', '[{"company":"Shopify","company_id":"shopify","industry":"Internet","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Shopify","title":"Product Marketing Lead, Developer Platform & Merchant Services"},{"description":"","duration":"Jul 2021 Oct 2021 4 months","duration_short":"4 months","end_date":"Oct 2021","start_date":"Jul 2021","subtitle":"Shopify","title":"Senior Product Marketing Manager, Developer Platform & Merchant Services"}],"url":"https://www.linkedin.com/company/shopify"},{"company":"TrackSeries","company_id":"trackseries","location":"Madrid y alrededores, España","positions":[{"description":"Tech start-up inside Microsoft Ventures program. Connected platform to keep track of your progress watching TV shows. Design, development and COO-level functions. Tech start-up inside Microsoft Ventures program. Connected platform to keep track of your progress watching TV shows. Design, development and COO-level functions.","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"TrackSeries","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/trackseries"},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"","duration":"May 2020 Jul 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2021","start_date":"May 2020","subtitle":"Microsoft","title":"Product Marketing Manager - Azure Application Development"},{"description":"","duration":"Mar 2018 May 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2020","start_date":"Mar 2018","subtitle":"Microsoft","title":"Product Marketing Manager - Azure application platform"},{"description":"","duration":"Sep 2015 Mar 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2018","start_date":"Sep 2015","subtitle":"Microsoft","title":"Technical Evangelist"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Federación de Baloncesto de Madrid (FBM)","company_id":null,"location":"Madrid y alrededores, España","positions":[{"description":"","duration":"Sep 2011 Mar 2018 6 years 7 months","duration_short":"6 years 7 months","end_date":"Mar 2018","start_date":"Sep 2011","subtitle":"Federación de Baloncesto de Madrid (FBM)","title":"Basketball Coach"}],"url":""},{"company":"Plain Concepts","company_id":"plainconcepts","location":"Madrid y alrededores, España","positions":[{"description":"","duration":"Jul 2013 Aug 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2015","start_date":"Jul 2013","subtitle":"Plain Concepts","title":"Media Apps Developer"}],"url":"https://www.linkedin.com/company/plainconcepts"},{"company":"Microsoft","company_id":"microsoft","location":"Pozuelo de Alarcón y alrededores, España","positions":[{"description":"","duration":"Aug 2012 Jun 2013 11 months","duration_short":"11 months","end_date":"Jun 2013","start_date":"Aug 2012","subtitle":"Microsoft","title":"Developer and Platform Evangelism Intern"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Veridata,S.L.","company_id":"veridata-s-l-","location":"San Sebastián de los Reyes, Madrid","positions":[{"description":"","duration":"Dec 2011 Apr 2012 5 months","duration_short":"5 months","end_date":"Apr 2012","start_date":"Dec 2011","subtitle":"Veridata,S.L.","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/veridata-s-l-"},{"company":"Federación de Baloncesto de Madrid (FBM)","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2008 Jun 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2011","start_date":"Oct 2008","subtitle":"Federación de Baloncesto de Madrid (FBM)","title":"Basketball Referee"}],"url":""},{"company":"Universidad Politécnica de Madrid","company_id":"universidad-politecnica-de-madrid","location":"","positions":[{"description":"","duration":"Jan 2010 Jun 2010 6 months","duration_short":"6 months","end_date":"Jun 2010","start_date":"Jan 2010","subtitle":"Universidad Politécnica de Madrid","title":"Maths department Intern"}],"url":"https://www.linkedin.com/company/universidad-politecnica-de-madrid"}]', '["Raman Sharma “Sharp, hard-working, independent and creative - Gorka has been a pleasure to work with. He brings a solid combination of technical depth and business thinking to his work and would be an asset to any team.”","Daniel Mitchell Buzeczki “ I had the luck of working along with Gorka at Microsoft for a year. As soon as we met he decided to take iniciative and build a Mentor-Mentee relationship between both when I hadn’t asked and he had no need to do so. You really notice Gorka’s background as a basketball coach has impacted positively in his development as proffesional as he is able to apply his experience in the court to his day to day job. Ownership, Organized Management, Motivation, Team Work and Hard Work are some of many skills you are to expect while working with him. He is simply one of those people who easily earns trust and will always be happy give a helping hand without expecting something in return. I’m sure that in every job he lands during his career, his hard effort and results will speak for themselves, and he will need no introduction. Keep up the great work!”"]']
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The agent's job is to provide IT consulting services, and today the agent is reaching out to the user because they need assistance with telephony and voice analytics solutions for their business.
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Agent: ['Louis S.', '24+ years of professional IT experience working with businesses within the United States. ComSolutions, was created to provide business and government agencies the opportunity to adapt to high-quality solutions with the most advanced technologies available ComSolutions specializes in cyber security analysis, business class IT support and government contracts. VoIP Telecommunications, data analytics, website creation and design. SEO implementation, organic SEO and AdWord campaigns. Cloud Consulting utilizing HAAS (Hardware as a Service), SAAS (Software as a service), PAAS (Platform as a service) and SDN (Software-defined networking). Competitive and logical analysis of internal IT Infrastructure and security auditing. Providing a focus on positive business development. Concierge client management with quantifiable results. Web and Mobile Application Project and Concept Planning and High Level Architecture.', 'Executive Director Of Technology at ComSolutions, Inc.', 'ComSolutions-Technical Services', '[{"company":"ComSolutions-Technical Services","company_id":"computer-network-consultants-llc-","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"ComSolutions, Inc. delivers proactive Managed IT Services to all businesses utilizing our fixed-Rate IT Services. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.Our relationship begins with evaluating your current state of technology, including virtual infrastructure, hardware, line-of-business applications and vendors. We work with you to identify your critical business processes, pain points and vulnerabilities and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.","duration":"May 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"May 2017","subtitle":"ComSolutions-Technical Services","title":"Executive Director Of Technology"},{"description":"My goal for CNC is to set the strategy and vision for our company, while working closely with our management team and employees. Identify which markets the company will enter into and analyze market trends to maintain a culture that is CNC. Work with our clients to identify advanced technology and products that will help them differentiate their business in a constantly evolving market place. Client satisfaction is our top priority.","duration":"Jun 1997 Jun 2017 20 years 1 month","duration_short":"20 years 1 month","end_date":"Jun 2017","start_date":"Jun 1997","subtitle":"Computer Network Consultants, LLC.","title":"CEO"}],"url":"https://www.linkedin.com/company/computer-network-consultants-llc-"}]', '["Dustin Berthelot “Louis has constructed a top-tier organization with a very competent and responsive team ready to assist in our IT requirements and advice. He and his staff have been an integral piece in our success throughout the years enabling our company to operate in the most efficient manner and we at Nord-Sud are very satisfied to have him and his staff at CNC as a part of our team.”","Parker Parker “My current employer, and confidant, Louis has brought CNC from a couple clients to hundreds, by bringing tailored information technology services, with superior customer service, to New Orleans businesses.”","LinkedIn User “My associate was using Louis for several years before we merged our offices in 2007. Since, I have been using Louis for my IT work. I have consulted Louis on numerous technology initiatives including: Outlook Exchange Hosting, Secure Email Technology, Voice Over Internet Protocol (VoIP), and cloud based computing. Incorporating these newer technology solutions means when our computers are down, we are not working. These are the times we count on Louis\'s company the most, he is always able to deliver a competent tech on a timely basis to help us through the crisis. I highly recommend Louis to anyone looking for a dependable, reliable IT support.”"]']
User: ['Justin Zimmer', 'DevOps Engineer • Solutions Architect • Cloud Engineer • Cloud Architect • DevOps EvangelistIaC • Continuous Integration • Agile Oriented • Systems Thinking • Growth MindsetClears Obstacles • Increases Flow • Understands the System • Helps the Business WinMachine Learning • Telephony • Voice Analytics • Infrastructure • Technology Leadership', 'Guy Who Figures Things Out: DevOps, Solutions Architect, Cloud, Telephony, WebRTC Video', 'AVATOUR', '[{"company":"AVATOUR","company_id":"avatour","industry":"Information Technology and Services","location":"United States","positions":[{"description":"","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"AVATOUR","title":"Sr. DevOps Architect"}],"url":"https://www.linkedin.com/company/avatour"},{"company":"Zimmer Services Inc.","company_id":null,"location":"United States","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Zimmer Services Inc.","title":"Independent Consultant"}],"url":""},{"company":"StarScribes Collaboration Universe","company_id":"starscribes-collaboration-universe","location":"The Internet","positions":[{"description":"StarScribes is a collaboration of science fiction writers dedicated to providing serial science fiction online. Developing an open universe to allow diverse voices express their take on the characters and situations created within the StarScribes Collaboration Universe StarScribes is a collaboration of science fiction writers dedicated to providing serial science fiction online. Developing an open universe to allow diverse voices express their take on the characters and situations created within the StarScribes Collaboration Universe","duration":"Oct 2012 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Oct 2012","subtitle":"StarScribes Collaboration Universe","title":"Founding Collaborator"}],"url":"https://www.linkedin.com/company/starscribes-collaboration-universe"},{"company":"Healthcare IT Leaders","company_id":"healthcare-it-leaders","location":"United States","positions":[{"description":"Assess existing Architecture for fitness with current business requirementsDevelop strategies for achieving high availability and disaster recovery levels commensurate with business needsEvaluate off-the-shelf platforms for integration Assess existing Architecture for fitness with current business requirementsDevelop strategies for achieving high availability and disaster recovery levels commensurate with business needsEvaluate off-the-shelf platforms for integration","duration":"Jul 2020 Jan 2021 7 months","duration_short":"7 months","end_date":"Jan 2021","start_date":"Jul 2020","subtitle":"Healthcare IT Leaders","title":"Solutions Architect"}],"url":"https://www.linkedin.com/company/healthcare-it-leaders"},{"company":"GlobalMed Telemedicine","company_id":"globalmed-telemedicine","location":null,"positions":[{"description":"Telehealth brings together a host of emerging technologies and demands of these solutions the highest levels of reliability, safety, and security all defined by some of the most stringent regulations. Systems of software work, delivery, and operations for telehealth must then facilitate the best implementation of these principles through the practices of continuous integration, continuous compliance, continuous delivery and most of all continuous improvement. GlobalMed is at the forefront of building our products and services using these practices within the compliance friendly environment of Microsoft Azure cloud services.","duration":"Sep 2019 Jun 2020 10 months","duration_short":"10 months","end_date":"Jun 2020","start_date":"Sep 2019","subtitle":"GlobalMed Telemedicine","title":"Director of DevOps"},{"description":"eNcounter Communication Services is closing the distance between patient and provider by building a global telemedicine network. With a comprehensive API and a suite of integration libraries, eCS enables telemedicine capabilities in EHR systems and provider web-sites.","duration":"Mar 2019 Sep 2019 7 months","duration_short":"7 months","end_date":"Sep 2019","start_date":"Mar 2019","subtitle":"GlobalMed Telemedicine","title":"Director Of eNcounter Communication Services"},{"description":"GlobalMed is the premiere provider of telemedicine software and equipment for over 55countries across the globe, and is the exclusive provider of telemedicine products to the VA andthe White House. As the Sr. DevOps and Telecommunications Engineer it was my job to developSIP integrations for their eNcounter suite of TeleMedicine products as well as architect a cloudnative, SIP based video conferencing platform to provide innovative telemedicine services to thebroader market.● Assumed control of an HL7 FHIR based RESTful API project, documented and diagrammedthe necessary webhook integration workflows and guided a successful deployment into UATand then production environments, saving a high-dollar contract with a client in Argentina.● Rapidly prototyped a PSTN Interop for WebRTC to PSTN call feature in the eNcounterproduct.● Rapidly prototyped a SIP video conference integration to solve a long time inability tointegrate with standard SIP based video conferencing hardware such as the Cisco SX20system.● Created top-level SIP network designs and user stories to migrate the eNcounter productfrom a proprietary and inflexible WebRTC signaling protocol into a cloud native SaaS videoconferencing solution.","duration":"Sep 2018 Mar 2019 7 months","duration_short":"7 months","end_date":"Mar 2019","start_date":"Sep 2018","subtitle":"GlobalMed Telemedicine","title":"SR. DevOps and Telecommunications Engineer"}],"url":"https://www.linkedin.com/company/globalmed-telemedicine"},{"company":"LeaseHawk","company_id":"leasehawk","location":"Scottsdale, Az","positions":[{"description":"LeaseHawk delivers call tracking services and data analysis to the multi-tenant housing industry. As a DevOps Engineer, I managed the AWS infrastructure and operations engineering for the Dev team by providing them tools for painless self-deployment.● Improved workflow by 20% by introducing continuous integration with Jenkins, Slack commands, an AWS API Gateway and simple Python Lambda scripts to control builds and deployments.● Saved an average of $50k/year on cloud services costs through AWS EC2 and RDS reservations based on projected usage.● Created an opportunity to save an upwards of $500k/year by establishing a POC for automating a manual call scoring process using transcription and machine learning models.● Designed serverless architecture for implementing the above conversational analytics.● Reduced development costs by hundreds of dollars a year by reorganizing Visual Studio licenses under the Azure AD platform● Reduced TFS Costs by $3k by migrating a hosted TFS 2013 instance to VSTS● Generated unprecedented customer interest by building a POC interface and dashboards for BI.","duration":"Apr 2017 Sep 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2018","start_date":"Apr 2017","subtitle":"LeaseHawk","title":"DevOps Engineer"}],"url":"https://www.linkedin.com/company/leasehawk"},{"company":"VTCSecure LLC","company_id":"vtcsecure","location":"Clearwater, FL (Remote)","positions":[{"description":"VTCSecure develops technology and software for hearing and other impairments. As a DevOps Engineer, it was my role to develop these services and build integration and deployment strategies for the broader communications infrastructure.● Increased market relevance by building a selective forwarding unit and specialized video conference interface for sign-language conversations.● Added functionality by building an SMS to SIP gateway into the Kamailio SIP Server.● Added functionality by integrating mobile push notifications into the Kamailio SIP Server.● Improved compatibility by enabling full protocol translation for UDP, TCP and TLS along with SDP translations for SDES and various other secure streaming protocols.● Achieved deployment flexibility by building all projects in Docker.● Gained visibility into the platform by building a fully configurable monitoring service in Elixir with integrated Erlang SIP Stack for scriptable SIP dialog testing and alerting through PagerDuty API integration.","duration":"Apr 2016 Mar 2017 1 year","duration_short":"1 year","end_date":"Mar 2017","start_date":"Apr 2016","subtitle":"VTCSecure LLC","title":"DevOps Engineer"}],"url":"https://www.linkedin.com/company/vtcsecure"},{"company":"LeaseHawk","company_id":"leasehawk","location":"Scottsdale, Arizona","positions":[{"description":"As a DevOps Engineer for LeaseHawk, I managed the AWS services and underlying Linux instances for the legacy call tracking software suite and provided insight and engineering into the design and implementation of the next generation call tracking platform.● Reduced customer refunds by $20k/year by building a SPAM over Internet Telephony platform using Java, Asterisk, and custom C modules that prevented traffic pumping schemesfrom attacking our inventory of 20k toll-free numbers.● Increased marketability of the LeaseHawk CRM by 20% by building a WebRTC gateway in Kamailio to allow for deployment as a desktop Chrome App with direct inbound/outbound calling capabilities.● Improved Legacy to New Platform migration time by hours by building Python utility scriptsto route phone numbers between systems en masse.● Enabled developer self-management of environments through a NodeJs GUI with AWS API integration for EC2 instance control and integration with Cron for managing environment schedules.","duration":"Jun 2014 Mar 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2016","start_date":"Jun 2014","subtitle":"LeaseHawk","title":"DevOps Engineer"}],"url":"https://www.linkedin.com/company/leasehawk"},{"company":"Telereach Inc","company_id":"telereach-inc","location":"Mesa, Az","positions":[{"description":"TeleReach provides call center and campaign services to the newspaper industry. After TeleReach purchased UniCore in 2013, I served as the Call Center Engineer and handed all aspects of internal support, report building, development and help desk for three call centers across the US.● Saved call center managers hours of labor in generating customer specific reports.● Won contracts by providing the technical expertise necessary to build custom integrations. TeleReach provides call center and campaign services to the newspaper industry. After TeleReach purchased UniCore in 2013, I served as the Call Center Engineer and handed all aspects of internal support, report building, development and help desk for three call centers across the US.● Saved call center managers hours of labor in generating customer specific reports.● Won contracts by providing the technical expertise necessary to build custom integrations.","duration":"Nov 2013 Jun 2014 8 months","duration_short":"8 months","end_date":"Jun 2014","start_date":"Nov 2013","subtitle":"Telereach Inc","title":"Call Center Engineer"}],"url":"https://www.linkedin.com/company/telereach-inc"},{"company":"UniCore Technologies","company_id":null,"location":"Phoenix, Arizona Area","positions":[{"description":"UniCore provided hosted and on-premise call center software to the low-end call center market. As the Technical Partner, it was my responsibility to manage the data center, network, and telephony infrastructure for our hosted customers as well as provide installation and systems engineering services for our on-premise customers.● Increased billing efficiency by 75% by consolidating carrier CDRs into single OpenSIPs based billing system. UniCore provided hosted and on-premise call center software to the low-end call center market. As the Technical Partner, it was my responsibility to manage the data center, network, and telephony infrastructure for our hosted customers as well as provide installation and systems engineering services for our on-premise customers.● Increased billing efficiency by 75% by consolidating carrier CDRs into single OpenSIPs based billing system.","duration":"Jun 2010 Nov 2013 3 years 6 months","duration_short":"3 years 6 months","end_date":"Nov 2013","start_date":"Jun 2010","subtitle":"UniCore Technologies","title":"Co-Founder/Technical Partner"}],"url":""},{"company":"Noble Systems","company_id":"noble-systems","location":"","positions":[{"description":"Noble Systems provides enterprise call center solutions to a variety of industries. After Noble Systems purchased TouchStar Software, I served as an on-site implementations and support engineer for customers using the new, Asterisk based, SIPhony call center platform.● Provided off-site developers hands-on troubleshooting of issues for the new platform. Noble Systems provides enterprise call center solutions to a variety of industries. After Noble Systems purchased TouchStar Software, I served as an on-site implementations and support engineer for customers using the new, Asterisk based, SIPhony call center platform.● Provided off-site developers hands-on troubleshooting of issues for the new platform.","duration":"Sep 2009 Jun 2010 10 months","duration_short":"10 months","end_date":"Jun 2010","start_date":"Sep 2009","subtitle":"Noble Systems","title":"Implementations/Support Engineer"}],"url":"https://www.linkedin.com/company/noble-systems"},{"company":"Touchstar Software Corp","company_id":"touchstar-software-corp","location":"Mesa, Arizona","positions":[{"description":"TouchStar Software provided enterprise call center solutions to a variety of industries. After TouchStar Software purchased DataTel, I served as a Network Administrator and Support engineer for the DataTel Hosted platform as well as a solutions engineer for other TouchStar installations that required VoIP and general Telephony expertise.● Saved a contract in danger of being cancelled by providing a channel bank integration and implementation assistance to an ongoing installation.● Resolved a SIP UAC NAT traversal issue with a large SIP call center customer by building anOpenSIPS Registrar solution with RTPProxy for efficient media passthrough, bypassing the problematic SonicWall.","duration":"Oct 2007 Nov 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2009","start_date":"Oct 2007","subtitle":"Touchstar Software Corp","title":"Hosted Support Engineer"}],"url":"https://www.linkedin.com/company/touchstar-software-corp"},{"company":"GSM Software dba Data-Tel Info Solutions","company_id":null,"location":"Mesa, Arizona","positions":[{"description":"DataTel Info Solutions delivered inbound/outbound dialer technology to the low-end call center industry. DataTel was my first job in IT. I grew along with the company, and wore many hats thatgave me a very broad view of IT from programming to systems design to documentation and marketing. Through this journey and thanks to every customer I helped along the way, I grew myspecial ability to work through every problem I encounter because there was usually a flight home on the line if I failed. This gave me confidence in my ability to come out on the other side of any roadblock and turned me into the expert technologist that I am today.","duration":"Apr 1998 Oct 2007 9 years 7 months","duration_short":"9 years 7 months","end_date":"Oct 2007","start_date":"Apr 1998","subtitle":"GSM Software dba Data-Tel Info Solutions","title":"Special Projects Coordinator/Hosted Services Administrator/Support Engineer"}],"url":""}]', '["Teri Fremling “I have had the privilege of working with Justin for over 8 years, he comes HIGHLY recommended, no issue to big for him to handle. He is detailed and consciences and will not rest until computer/network/software issues are fixed, truly an amazing individual with so many great qualities.”","LinkedIn User “Justin is an invaluable resource when dealing with call center predictive dialing and large database solutions. Justin has gone beyond the requirements of his job and responded consistently to help our company when we faced downtime. His technical knowledge has corrected crippling system problems within tight time constraints. He has my highest recommendation.”"]']
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The agent's job is to provide business consulting services, and today, the user is reaching out to the agent because they need assistance with strategic development and marketing initiatives for their supply chain marketing business.
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Agent: ["D'Angelo Washington, MBA MSM", 'Personal Skilled in all aspects of business development and management, including marketing, establishing and maintaining key client accounts, mentoring, sales and related administrative duties Well-developed communication skills demonstrated through development of marketing presentations, client negotiations and public speaking Research and development skills, analytical thinking, marketing, organizational development and progressive idea initiation as witnessed through educational and professional settings Business Redlaser Technology, LLC. (RLT) RLT is a small disadvantaged business based in Jackson, MS. RLT is an advanced technology development and consulting firm with a unique focus and ability to leverage our algorithm based technology, SOA based Cloud Computing methodology, wireless communications architectures, collective personal experiences, and technology company portfolio of relationships to lead client support to their most difficult challenges. Oyce Holdings, LLC. OH provides small business marketing, branding, graphic design,seo and e-commerce solutions for entrepreneurs at all stages of development. Specialties: marketing, sales, branding, advertising, graphic design, logo, web internet marketing, consulting, search engine optimization positioning, web design, seo, e-commerce 404.9816923 [email protected] [email protected]', 'CMO | 8(a), Hub Zone, GSA-IT 70, MDA , MBE, DBE, MDOT, ADOT, AR DOT, LaDOT, GDOT, FDO at Red Laser Technology, Inc.', 'Red Laser Technology, Inc', '[{"company":"Red Laser Technology, Inc","company_id":null,"location":"","positions":[{"description":"8a, Hub Zone, GSA-IT 70, MDA , MBE, DBE, MDOT, ADOT, AR DOT, LaDOT, GDOT, FDOT, TxDot, SBE 8a, Hub Zone, GSA-IT 70, MDA , MBE, DBE, MDOT, ADOT, AR DOT, LaDOT, GDOT, FDOT, TxDot, SBE","duration":"Feb 2012 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Feb 2012","subtitle":"Red Laser Technology, Inc","title":"CMO"}],"url":""},{"company":"Oyce Holdings","company_id":"oyce-holdings","location":"Greater Atlanta Area","positions":[{"description":"Oyce specializes in creative business development, branding and marketing. Website development, graphics and print available. We are a \\"One Stop Shop\\"Strategic business development for small business and government sectorSolution and project contract consultingClient negotiation through branding processMarketing campaign development and initiation focusing on consumer behavior international marketing and technologyNew media and technology driven strategic development to insure innovative product and marketing initiatives Strategic budget implementationClient consultation serviceSEO Optimization/web and graphic client counselingManaged projects for overseeing IT contractor, projects focus based on back end development and client monitoring through government and private sector","duration":"Sep 2003 - Present 18 years 11 months","duration_short":"18 years 11 months","end_date":"Present","start_date":"Sep 2003","subtitle":"Oyce Holdings","title":"Owner"}],"url":"https://www.linkedin.com/company/oyce-holdings"},{"company":"Connect 5 Communication and Technology, Inc","company_id":null,"location":"","positions":[{"description":"Responsible for all aspects of daily operations and managementProduct review, market research and marketing tacticsEffectively developed strategic applications for market penetration of educational software and telecommunication productsCoordinated financial management tasks and administered budgets, accounts payable/receivableManaged million dollar accounts in Georgia & Mississippi; private & governmental sectorsPoint of sales transactions, customer service and sales negotiationEmployee training and field supervision of staffConsistently exceeded monthly and quarterly sales goals company-wide","duration":"Feb 1999 Aug 2004 5 years 7 months","duration_short":"5 years 7 months","end_date":"Aug 2004","start_date":"Feb 1999","subtitle":"Connect 5 Communication and Technology, Inc","title":"Owner/ Manager"}],"url":""}]', '["Seven Love Notes “xo~ seven ”","Katalba N. Allen “I hired Mr. Washington as my Graphic and Web Designer and was amazed at the creative talent he portrayed in making my vision come to pass. He has a vast array of knowledge in various business areas so hiring him as a business consultant is a no brainer. I receive drafts of my services and the final jobs are completed in a timely manner. I plan to be a life long client. Owner, Kallen & Associates”"]']
User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']
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The agent's job is to leverage DNS and AI to secure on-prem networks, and today the user is reaching out to the agent because they need assistance with configuring DNS settings for their company's servers at GE.
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Agent: ['Kevin M.', 'Ex-oilfield, ex-Chik-fil-A, ex-tuba player. Currently helping IT teams leverage DNS & AI to secure on-prem networks and WFH endpoints.', 'Senior Account Executive at DNSFilter', 'DNSFilter', '[{"company":"DNSFilter","company_id":"dnsfilter","industry":"Internet","location":"","positions":[{"description":"-Employee #17-2nd Account Executive-Demonstrated our cloud-based cybersecurity offering via live demos (Zoom) - average of 8 per week-Proficient in showcasing how our AI/ML engine catches threats better than existing methods-Heavy Salesforce user - updating forecasts, documenting activity, building reports, & monitoring accounts.-Navigated complex network security environments - interacting with tools such as VPN, Firewalls, AV, RMM & MDM.-Finalized sales through quoting, contract terms, POs, InfoSec assessments, etc.-Covered all industries - MSPs, ISPs, SMBs, and Enterprise-Software used: Salesforce, Outreach, Reply.io","duration":"Aug 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Aug 2021","subtitle":"DNSFilter","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/dnsfilter"}]', '["Robert Polito “Kevin is really great to work with. He has a great work ethic, understands the complex sale and has a strong understanding of environmental topics. I would highly recommend Kevin.”","Katherine Frank “I worked with Kevin in the Sales Department at Intelex. During our time working together, Kevin constantly motivated me to improve my sales skills. His consistent drive and tenacity were always inspiring to the entire team. Kevin and I were always on the top of the leader-board, and our friendly competition helped push me to achieve more. As members of the inaugural Denver Sales Team, Kevin and I collaborated to create an effective sales process. Together, he and I taught our strategies to the rest of the team, which resulted in widespread success.”"]']
User: ['Billy Montgomery', 'Experienced Architect with a demonstrated history of working in the electrical and electronic manufacturing industry. Skilled in ITIL, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Servers, and Active Directory. Strong arts and design professional with a Bachelor of Science (B.S.) focused in Industrial Distribution and Industrial Technology from Purdue University.', 'DNS Architect at GE', 'GE', '[{"company":"GE","company_id":"ge","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Jun 2008 - Present 13 years 5 months","duration_short":"13 years 5 months","end_date":"Present","start_date":"Jun 2008","subtitle":"GE","title":"DNS Architect"},{"description":"","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"General Electric","title":"Domain Name Service Architect"}],"url":"https://www.linkedin.com/company/ge"},{"company":"GE Corporate","company_id":null,"location":"","positions":[{"description":"","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"GE Corporate","title":"Domain Name Service Architect"}],"url":""},{"company":"IBM","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"IBM","title":"Domain Admin"}],"url":""},{"company":"Solectron","company_id":"solectron","location":"","positions":[{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Solectron","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/solectron"}]', '["John Hopkins ““An intelligent breath of fresh air!” I sleep better at night knowing Billy is on the team. His technology skills exceed that of his three best co-workers combined and yet his humility always shines. Billy has the ability to transcend the issues at hand and get to the root cause almost instantly and can always offer recommendations and highlight improvements on nearly every topic. Billy\'s development and Dev Ops skills make him an asset today and a future enabler. ”"]']
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The agent's job is to oversee marketplace growth at Groove Life. Today, the agent is reaching out to the user because they need assistance in streamlining their HR analytics and talent acquisition processes at Lockheed Martin.
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Agent: ['Leticia Workman', '[email protected] | 615-594-2287I find fulfillment in taking projects from start to finish; on time, under budget, and exceeding expectations. My strength is the ability to see opportunities in an organization and streamlining overly complex procedures down to simple solutions. Past industry experience includes Retail, Publishing, Consumer Goods, and Non-Profits.Strengthfinders: Learner, Belief, Connectedness, Empathy, StrategicMyers Briggs: INFJ (The Advocate)', 'Director of Marketplace Growth at Groove Life | Notary Public', 'Groove Life', '[{"company":"Groove Life","company_id":"groove-life","industry":"Retail","location":null,"positions":[{"description":"Growing Groove Life\'s reach over marketplaces including Amazon, Target+, Walmart and Facebook/Instagram through account creation, feed optimization, PPC marketing and customer experience. Planning of future marketplace reach and strategy. - Amazon Accelerate Panel Member 2020","duration":"May 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"May 2020","subtitle":"Groove Life","title":"Director of Marketplace Growth"},{"description":"Management of Groove Life\'s product listings on Amazon including PPC Marketing, customer experience, and product creation/maintenance.","duration":"Feb 2020 May 2020 4 months","duration_short":"4 months","end_date":"May 2020","start_date":"Feb 2020","subtitle":"Groove Life","title":"Director of Amazon E-Commerce"},{"description":"","duration":"Jul 2019 Feb 2020 8 months","duration_short":"8 months","end_date":"Feb 2020","start_date":"Jul 2019","subtitle":"Groove Life","title":"Project Manager"}],"url":"https://www.linkedin.com/company/groove-life"},{"company":"Self-employed","company_id":null,"location":"Williamson County, Tennessee, United States","positions":[{"description":"","duration":"Jun 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Self-employed","title":"Notary Public"}],"url":""},{"company":"Rolling Hills Community Church (Franklin, TN)","company_id":"rolling-hills-community-church-franklin-tn-","location":"Franklin, Tennessee","positions":[{"description":"• Working alongside the senior leadership to maintain schedules and travel arrangements, conduct research, and coordinate activities throughout the year.• Implementing and updating employee policy and procedures.• Managing the hiring and onboarding of staff which increased by 18% in the last year.• Re-branding and maintaining website and social media accounts.• Organizing and directing events ranging from 50 to 2,000 participants.• Designing and editing promotions and communications for three campuses.• Spearheading the research, implementation, and training of a new HRMS system.","duration":"Apr 2017 Jul 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2019","start_date":"Apr 2017","subtitle":"Rolling Hills Community Church (Franklin, TN)","title":"HR Administrator / Executive Assistant"}],"url":"https://www.linkedin.com/company/rolling-hills-community-church-franklin-tn-"},{"company":"Bendon, Inc.","company_id":"bendon-inc-","location":null,"positions":[{"description":"Bendon Inc. is a leading provider of children’s products at affordable prices. Found in more than 81,000 retail outlets around the world and creating licensed products for major partners like Disney, Crayola, Nickelodeon, Star Wars, Lisa Frank, and more.• Lead the creation and development of various product sets and end caps, including Target’s Kids Educational end cap in Bullseye’s Playground which has been one of their top grossing programs for the past four years.• Controlled product line profitability through pricing, cost control, and licensing mix to improve contribution margins of the most profitable account in the company based on gross margin.• Managed a strong cross-functional team including sales, creative, and operations through six annual product cycles, averaging 320 individual products each year.• Implemented the use of Google Docs and SharePoint for improved communication and collaboration in a system that still relied on archaic processes.• Tracked current and historical product and sales information for use throughout the company and in creation of sales forecasts for 2016 and 2017.","duration":"Sep 2015 Jan 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2017","start_date":"Sep 2015","subtitle":"Bendon, Inc.","title":"Product / Project Manager"},{"description":"• Promoted to manage the Bullseye’s’ Playground department of the Target account based on the experience and relationships I had acquired in my previous position.• Partnered with the buyer to create a new contingency product program which secured year-round product space for three individual assortments and increased overall profitability by providing consistent inventory while also providing quicker reaction times for introducing new licenses and titles.• Maintained company relevancy and efficiency throughout Target’s large-scale company overhaul. • Strong focus on improving customer relations within in the Bullseye’s Playground department.","duration":"Sep 2014 Sep 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2015","start_date":"Sep 2014","subtitle":"Bendon, Inc.","title":"National Account Manager"},{"description":"• Aided in planning new products to increase sales in the Bullseye’s Playground area of Target stores focusing on customer value and cohesive product stories in both seasonal and non-seasonal contexts.• Developed improved sales tracking and reporting tools including analyzing data for use in product development and presentation. • Upgraded the design and effectiveness of sales presentations and marketing resources by utilizing knowledge of Adobe InDesign and Photoshop.• Created sales sheets tracking the latest marketing information of our 30+ licenses, including Disney, Nickelodeon and Crayola.• Progressed quickly to the Target account, second largest account in the company, based on quality of work and ability to handle multiple projects.","duration":"Aug 2010 Sep 2014 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2014","start_date":"Aug 2010","subtitle":"Dalmatian Press, LLC (acquired by Bendon Inc. in 2013)","title":"Sales Support Coordinator / Marketing and Product Development Specialist"}],"url":"https://www.linkedin.com/company/bendon-inc-"},{"company":"LifeWay Christian Resources","company_id":"lifeway-christian-resources","location":"Nashville, TN","positions":[{"description":"Lifeway Christian Resources is one of the world’s largest providers of Christian resources and owns / operates more than 170 retail stores across the nation along with the Ridgecrest Conference Center.• Managed replenishment of Lifeway resources to aid in the management of inventory in over 170 stores including the annual Vacation Bible School (VBS) promotions.• Created and implemented new sales reports and analysis to aid in the management of inventory.• Served as the contact point for large vendors and suppliers.• Aided in the new store set up team.","duration":"Jan 2007 Aug 2010 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 2010","start_date":"Jan 2007","subtitle":"LifeWay Christian Resources","title":"Inventory Administrator"}],"url":"https://www.linkedin.com/company/lifeway-christian-resources"},{"company":"Wachovia Bank","company_id":"wellsfargo","location":"Brentwood, TN","positions":[{"description":"• Focused on providing customers with top level service and confidentiality.• Nominated to serve on the Teller Leadership Council.","duration":"Jan 2003 Dec 2006 4 years","duration_short":"4 years","end_date":"Dec 2006","start_date":"Jan 2003","subtitle":"Wachovia Bank","title":"Teller"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"The Cocoa Tree","company_id":null,"location":"Franklin, TN","positions":[{"description":"","duration":"Nov 2005 Feb 2006 4 months","duration_short":"4 months","end_date":"Feb 2006","start_date":"Nov 2005","subtitle":"The Cocoa Tree","title":"Associate"}],"url":""},{"company":"Apple","company_id":"apple","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Mar 2005 Nov 2005 9 months","duration_short":"9 months","end_date":"Nov 2005","start_date":"Mar 2005","subtitle":"Apple","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Williams-Sonoma, Inc.","company_id":"williams-sonoma-inc-","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Nov 2004 Jan 2005 3 months","duration_short":"3 months","end_date":"Jan 2005","start_date":"Nov 2004","subtitle":"Williams-Sonoma, Inc.","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/williams-sonoma-inc-"},{"company":"From the Top","company_id":"from-the-top","location":"Boston, MA","positions":[{"description":"- Managed incoming applications for the radio program.- Maintained the artist and client databases.- Aided in creating materials and thank you packets for donors.","duration":"May 2004 Aug 2004 4 months","duration_short":"4 months","end_date":"Aug 2004","start_date":"May 2004","subtitle":"From the Top","title":"Intern"}],"url":"https://www.linkedin.com/company/from-the-top"},{"company":"Banana Republic","company_id":"gap-inc--banana-republic","location":"Boston, MA","positions":[{"description":"","duration":"Feb 2003 Apr 2004 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2004","start_date":"Feb 2003","subtitle":"Banana Republic","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/gap-inc--banana-republic"}]', '["“Leticia is a gifted leader. She is highly organized and creative. Her contributions while working with her for years at Dalmatian Press resulted in bottom line success in sales. I would highly recommend her.”","“Leticia is one of the most talented individuals I have ever had the privilege of working with. I was able to hire Leticia as a Sales Coordinator, and she quickly exhibited the skills needed to continue to grow within our organization. Her organizational skills are exceptional, and she is versed in multiple computer programs including Excel, Powerpoint, and InDesign as well as many others. Leticia worked her way up from Sales Coordinator to Product Manager, to National Account Manager. She can handle anything from Administrative to National Retail Presentations. I would highly recommend Leticia for any of these roles. Leticia is never satisfied with learning a skill, she has to master it. You will never find anyone more dedicated and committed.”"]']
User: ['Matthew McDonald', 'HR professional with a passion for hiring, training, and developing employees. I have proven experience in HR analytics, training administration, talent acquisition, organizational development, and event management.', 'HR Technical Analyst at Lockheed Martin', 'Lockheed Martin', '[{"company":"Lockheed Martin","company_id":"lockheed-martin","industry":"Defense & Space","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Lockheed Martin","title":"HR Technical Analyst"},{"description":"","duration":"Aug 2020 Aug 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2021","start_date":"Aug 2020","subtitle":"Lockheed Martin","title":"HR Technical Associate"}],"url":"https://www.linkedin.com/company/lockheed-martin"},{"company":"United Airlines","company_id":"united-airlines","location":null,"positions":[{"description":"Fulfilled essential pilot hiring data requests and produced several weekly reports to support the development of data-driven pilot hiring strategies.Created and maintained Excel spreadsheets and dashboards to track several hundred candidates across multiple pilot hiring programs.","duration":"Feb 2020 Jun 2020 5 months","duration_short":"5 months","end_date":"Jun 2020","start_date":"Feb 2020","subtitle":"United Airlines","title":"Associate Analyst - Talent Acquisition"},{"description":"Launched new pilot hiring program, AVIATE, by screening applications, scheduling interviews, and serving as a main point of contact to answer candidate questions.Event planning and execution of 5 pilot hiring events, including three college career fairs, the AVIATE program launch event, and the annual United Airlines Pilot Hiring Expo.","duration":"Feb 2019 Jan 2020 1 year","duration_short":"1 year","end_date":"Jan 2020","start_date":"Feb 2019","subtitle":"United Airlines","title":"Pilot Hiring Coordinator - Talent Acquisition"}],"url":"https://www.linkedin.com/company/united-airlines"},{"company":"Southwest Airlines","company_id":"southwest-airlines","location":"Dallas/Fort Worth Area","positions":[{"description":"Provided daily training operations support to a team of five facilitators.Created weekly Learning Management System reports used for reconciling team schedules, measuring training class waitlists, and projecting upcoming training class sizes.Analyzed training class attendance data to forecast demand for 2019 training classes.Trained team on new scheduling system, QuickBase, and uploaded 400+ classes into the system.Developed activity guides and materials for Southwest Summer Camp, a week-long career exploration event attended by 180 high school students.","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Southwest Airlines","title":"Leadership & Employee Training Intern"}],"url":"https://www.linkedin.com/company/southwest-airlines"},{"company":"BYU SHRM","company_id":"byu-shrm","location":"Society for Human Resource Management, Brigham Young University Chapter","positions":[{"description":"Networked with recruiters to increase the number of companies that attended the BYU SHRM career fair by 5 companies, compared to the previous year, and increased student attendance by 13%. Networked with recruiters to increase the number of companies that attended the BYU SHRM career fair by 5 companies, compared to the previous year, and increased student attendance by 13%.","duration":"Apr 2017 Apr 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2018","start_date":"Apr 2017","subtitle":"BYU SHRM","title":"Vice President - Networking and Placement"}],"url":"https://www.linkedin.com/company/byu-shrm"},{"company":"Select Portfolio Servicing","company_id":"select_portfolio_servicing","location":"Greater Salt Lake City Area","positions":[{"description":"Consulted with subject matter experts across several departments to develop new hire onboarding programs for each team, including online training courses and training manuals.Developed curriculum for 20 new online training modules, including audio scripts, storyboards, and exam questions.Created new hire training manuals and weekly training checklists to standardize each team’s onboarding experience for new hires during the first 3 months of employment. Consulted with subject matter experts across several departments to develop new hire onboarding programs for each team, including online training courses and training manuals.Developed curriculum for 20 new online training modules, including audio scripts, storyboards, and exam questions.Created new hire training manuals and weekly training checklists to standardize each team’s onboarding experience for new hires during the first 3 months of employment.","duration":"May 2017 Aug 2017 4 months","duration_short":"4 months","end_date":"Aug 2017","start_date":"May 2017","subtitle":"Select Portfolio Servicing","title":"Instructional Design Intern"}],"url":"https://www.linkedin.com/company/select_portfolio_servicing"},{"company":"Brigham Young University","company_id":"brigham-young-university","location":"Provo, Utah Area","positions":[{"description":"Worked part-time while enrolled as a full-time student to help pay for college.Opened the gift shop and assisted customers with purchases. Worked part-time while enrolled as a full-time student to help pay for college.Opened the gift shop and assisted customers with purchases.","duration":"Dec 2016 Apr 2017 5 months","duration_short":"5 months","end_date":"Apr 2017","start_date":"Dec 2016","subtitle":"Brigham Young University","title":"Gift Shop Associate, Monte L. Bean Life Science Museum"}],"url":"https://www.linkedin.com/company/brigham-young-university"},{"company":"Samsung Strategy and Innovation Center","company_id":"samsung-strategy-and-innovation-center","location":"Provo, Utah Area","positions":[{"description":"Performed and delivered market research of the sports technology industry to recommend 3 companies that SSIC could consider forming strategic alliances with in the future. Performed and delivered market research of the sports technology industry to recommend 3 companies that SSIC could consider forming strategic alliances with in the future.","duration":"Sep 2016 Dec 2016 4 months","duration_short":"4 months","end_date":"Dec 2016","start_date":"Sep 2016","subtitle":"Samsung Strategy and Innovation Center","title":"BYU On-campus Intern"}],"url":"https://www.linkedin.com/company/samsung-strategy-and-innovation-center"},{"company":"Especially For Youth","company_id":"especially-for-youth","location":"Provo, Utah Area","positions":[{"description":"Instructed and supervised groups of 15+ teenagers for weekly five-day EFY programs.Facilitated workshops that promoted leadership, teamwork, and communication skills to participants. Instructed and supervised groups of 15+ teenagers for weekly five-day EFY programs.Facilitated workshops that promoted leadership, teamwork, and communication skills to participants.","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"Especially For Youth","title":"Youth Counselor"}],"url":"https://www.linkedin.com/company/especially-for-youth"}]', '["MacKenzie McDonald Wilkins “Matt was such an asset to our United family! He quickly acclimated to our team and became a trusted and very valuable resource. He has a sincere “calm during the storm” demeanor which was a perfect match for our ever-changing workload and environment. He quickly transitioned into the “veteran” on our team and was able to effectively train others on complex and critical roles. Matt was faced with a difficult decision when the pandemic severely impacted the airline industry and I hope to have the pleasure to work beside him again. He has a bright future ahead of him!”","Susan White, SPHR - SCP “It was an honor and privilege to have Matt as a member of my team where he served as a Coordinator for our Pathway Program at United Airlines. Matt was an extremely quick and proficient learner where his skills and capability grew quickly. In a short period of time, Matt became the \\"go-to\\" person for not only his area of expertise but also outside his immediate area. His analytical skills grew in breath and depth as we relied on Matt for numerous reports and data requests. These skills resulted in a well-deserved promotion for Matt outside of my team. Matt is a commensurate team player, always with a quick and sincere smile and sense of humor. He willingly helped in other areas and many times without being asked. He was a breath of fresh air to our team and is a leaders dream of an employee. I am confident Matt will be an asset to any team he joins.”"]']
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The agent's job is to build new business and generate incremental business in the medical aesthetics industry, while the user is reaching out to the agent because they need to expand their network and collaborate on providing skincare services to women affected by cancer with skin and body image challenges.
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Agent: ['Wendy Tully', 'A top performing team leader with extensive experience and long term partnerships in Plastic Surgery, Dermatology and Medical Aesthetics. Skilled at building, coaching and developing an Award Winning, Multi-Million dollar sales team that consistently performs at high double digit growth, year after year. Emphasis on building new and existing accounts through industry networking, needs assessment research, and solution based programs that result in added market-share for the brand. Strengths in forecasting and strategic planning for promotional and new product campaigns for national chain accounts and private practices; generating incremental business. Diverse background and technical expertise in product mechanism of action, identifying and advising providers on patient protocols, treatment plans that support procedures.', 'Leadership| Dermatology | Plastic Surgery | Medical Aesthetics | New Business | Sales Operations | Solution Selling | B2B | Strategy | Inventory Management| Forecasting | Microneedling', 'Crown Aesthetics', '[{"company":"Crown Aesthetics","company_id":"crown-aesthetics","industry":"Medical Equipment Manufacturing","location":"Los Angeles Metropolitan Area","positions":[{"description":"","duration":"Mar 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Crown Aesthetics","title":"Territory Sales Manager"}],"url":"https://www.linkedin.com/company/crown-aesthetics"},{"company":"ZO Skin Health, Inc.","company_id":"zoskinhealth","location":"Central to Southern California + Hawaii","positions":[{"description":"Outstanding Regional Achievement Award. - Jan 2020Year to Date- June 2020, drove $3.4 million dollars in direct sales, 23% increase during a global pandemic. 2019- $6.7 million dollars in sales, 21% growth, three- million dollar territories.2018- $5.6 million dollars, 28% increase, three-million dollar territories. One of our team was selected for an elite group of ten account Account Executives for National Presidents Club2017-$4.3 million dollars, 34% increase, two-million dollar territories. One of our team was selected for an elite group of ten Account Executives for National Presidents ClubWon a 14 location medical spa chain, platinum level national account.Co-Created the first plastic surgery and dermatology resident programs for 4 top west-coast universities.","duration":"Mar 2014 Jun 2020 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jun 2020","start_date":"Mar 2014","subtitle":"ZO Skin Health, Inc.","title":"Regional Sales Director-Central to So. Cal + Hawaii"}],"url":"https://www.linkedin.com/company/zoskinhealth"},{"company":"SkinCeuticals","company_id":"skinceuticals","location":"Central to Southern California","positions":[{"description":"Tripled an original territory volume of 330k and grew to $940k in just 4 years timeJan 2012 Recognized for Outstanding Sales Achievement- promotion2010 Region of the Year \\"Team One\\" Award, won a trip to Ritz Carlton, Maui 2010 National SPF launch contest winner, Won a trip to the Fountain Bleu Resort & Spa in Miami, FL2009 National Sales Person of the Year2009 Southwest Region Salesperson of the Year2009 National Award of Excellence in Core Catalog SalesB2B sales responsibilities including cold calling/ new account acquisition, existing account development, promotional event planning /execution as well as retail/ professional esthetician training. Supported the launch of Nordstrom Spa through continued education and sales training.","duration":"Mar 2008 Mar 2014 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 2014","start_date":"Mar 2008","subtitle":"SkinCeuticals","title":"Territory Business Manager, North Los Angeles"}],"url":"https://www.linkedin.com/company/skinceuticals"},{"company":"Murad","company_id":"murad","location":"Los Angeles, California, United States","positions":[{"description":"2005 National Account Executive of the Year - Murad Jan 20062003 Account Executive of the Year - Murad Jan 2004 2005 National Account Executive of the Year - Murad Jan 20062003 Account Executive of the Year - Murad Jan 2004","duration":"Apr 1999 Mar 2008 9 years","duration_short":"9 years","end_date":"Mar 2008","start_date":"Apr 1999","subtitle":"Murad","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/murad"},{"company":"Nordstrom","company_id":"nordstrom","location":"Redondo Beach, CA.","positions":[{"description":"1995-1997 #1 department volume Santa Anita- Arcadia location. One of the few locations where cosmetics outranked the women\'s shoe department. 1995-1997 #1 department volume Santa Anita- Arcadia location. One of the few locations where cosmetics outranked the women\'s shoe department.","duration":"Mar 1990 Mar 1999 9 years 1 month","duration_short":"9 years 1 month","end_date":"Mar 1999","start_date":"Mar 1990","subtitle":"Nordstrom","title":"Cosmetics Manager"}],"url":"https://www.linkedin.com/company/nordstrom"}]', '["Jacqueline Austin, MBA “I’ve had the pleasure of working with Wendy. Her leadership and dedication to her team’s success is what makes her stand out. She’s professional, knowledgeable of her product and takes pride in building strong relationships. Wendy has my highest recommendation and would be an asset to any organization. ”","Angeli Lacson “UNRIVALED. Wendy would be an excellent addition to a sales team. A true brand ambassador and I was impressed by her ability to communicate the effectiveness of each product to our staff at ZO Skin Centres at product launches. Partnering with her during the past 6 years or so, Wendy had been efficient, professional, organized and I have witnessed how she was a fantastic leader to her sales team and the best business partner. ”"]']
User: ['Renee Baldo, RN, MBA', 'My Goals:A career path that will couple esthetics with my healthcare background.Work with women affected by cancer with skin and body image challenges.Expand my network to others with complimenting businesses.Give back and share my expertise with those hungry for knowledge.Empower youth, as they are our future.Keep a strong core, maintain health and [email protected]', 'Entrepreneurial Healthy Skin Guru, Small Business Owner, Yogi, Foodie, Consultant, Ocean-minded', 'Unlimited Potential, LLC a skincare studio', '[{"company":"Unlimited Potential, LLC a skincare studio","company_id":null,"location":"31 Boston Street, Guilford, CT 06437 - USA","positions":[{"description":"Professional and Self Care at Home Face Treatments, Corrective Skin Care, Clinical Facial Peels for hyperpigmentation, sensitivity, acne, aging concerns and skin health maintenance. Education to clientele regarding corrective skin care home maintenance.Full Body Waxing including Brazilian Waxing, Bikini Waxing, Eyebrow Architecture, Back Waxing, Full Leg Waxing, Facial Waxing.Eyelash Extensions, Eyelash Extension Removal, Eyelash Lift, Eyelash and Eyebrow Tinting.","duration":"Nov 2003 - Present 17 years 9 months","duration_short":"17 years 9 months","end_date":"Present","start_date":"Nov 2003","subtitle":"Unlimited Potential, LLC a skincare studio","title":"Female Small Business Owner"}],"url":""},{"company":"Law Firms with Cases in the Spa/Beauty Industry","company_id":null,"location":"Domestic USA","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Law Firms with Cases in the Spa/Beauty Industry","title":"Expert Witness"}],"url":""},{"company":"WellCare Health Plans","company_id":"wellcare","location":"New Haven, CT","positions":[{"description":"","duration":"Jan 2014 May 2014 5 months","duration_short":"5 months","end_date":"May 2014","start_date":"Jan 2014","subtitle":"WellCare Health Plans","title":"HEDIS RN"}],"url":"https://www.linkedin.com/company/wellcare"},{"company":"Excella Encompass Home Health","company_id":"encompass-home-health","location":"Rocky Hill, CT","positions":[{"description":"","duration":"Jun 2010 May 2014 4 years","duration_short":"4 years","end_date":"May 2014","start_date":"Jun 2010","subtitle":"Excella Encompass Home Health","title":"Home Care RN"}],"url":"https://www.linkedin.com/company/encompass-home-health"},{"company":"Masonicare","company_id":"masonicare","location":"","positions":[{"description":"Home visits for woundcare and health assessments","duration":"Sep 2005 Oct 2010 5 years 2 months","duration_short":"5 years 2 months","end_date":"Oct 2010","start_date":"Sep 2005","subtitle":"Masonicare","title":"Home Care RN"}],"url":"https://www.linkedin.com/company/masonicare"},{"company":"WellPoint","company_id":"antheminc","location":"","positions":[{"description":"Hospital Based Utilization Review RN","duration":"May 1994 Jul 2005 11 years 3 months","duration_short":"11 years 3 months","end_date":"Jul 2005","start_date":"May 1994","subtitle":"WellPoint","title":"RN Case Manager"}],"url":"https://www.linkedin.com/company/antheminc"},{"company":"Yale New Haven Hospital","company_id":"yale-new-haven-hospital","location":"","positions":[{"description":"Staff RN specialized in plastics, ENT, urology","duration":"Jul 1990 May 1994 3 years 11 months","duration_short":"3 years 11 months","end_date":"May 1994","start_date":"Jul 1990","subtitle":"Yale New Haven Hospital","title":"Staff RN"}],"url":"https://www.linkedin.com/company/yale-new-haven-hospital"}]', '["“Renee is extremely knowledgable in her field. She provided the best facial I ever had. She reccommended appropriate products for my personal needs. I highly reccommend Renee.”","“I have worked with Renee in her private office in North Haven, Connecticut with excellent care and great results. Her office is beautiful and she takes the time to detail services she provides as well as recommend appropriate follow-up treatment or home care products. I would highly recommend Renee baldo for skin care. Dr. Barry”","“Renee is a genius! I always feel like a pauper when I arrive at her studio and leave like a princess. She\'s educated me while making me feel comfortable and at ease. I can\'t say enough about Renee and her brilliant capabilities.”","“Renee Baldo of Unlimited Potential is the perfect person to join forces with. An understanding of how to work with other business partnerships and a high level of ability and integrity with her clients Renee is the best in what small business owners has to share! Renee has been recommended to me by others and that is how I made my way to her! I look forward to a lasting relationship with Renee and Unlimited Potential!”"]']
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The agent's job is to provide personal insurance services, and today the user is reaching out to the agent because they need assistance with their auto and home insurance policies.
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Agent: ['Dylan Frayser', 'Insurance Broker - Film Industry Professional - Richmonder', 'VP / Broker at The Frayser Group, LLC', 'The Frayser Group, LLC', '[{"company":"The Frayser Group, LLC","company_id":"thefraysergroup","industry":"Insurance","location":"Richmond, Virginia Area","positions":[{"description":"Primary focus is group health insurance. We offer many products and services, including, but not limited to, Individual Health Insurance, Group Health Insurance, Long Term Care Insurance, Dental Insurance, Automobile and Homeowner Insurance, Renters Insurance, Business Insurance, and Life Insurance. Primary focus is group health insurance. We offer many products and services, including, but not limited to, Individual Health Insurance, Group Health Insurance, Long Term Care Insurance, Dental Insurance, Automobile and Homeowner Insurance, Renters Insurance, Business Insurance, and Life Insurance.","duration":"Jan 2017 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Jan 2017","subtitle":"The Frayser Group, LLC","title":"VP / Broker"}],"url":"https://www.linkedin.com/company/thefraysergroup"},{"company":"Freelance Film & Video","company_id":"freelance-film-&-video","location":"Richmond, Virginia Area","positions":[{"description":"EXPERIENCE:Second Assistant Director Shooting The Prodigal, Belltower Pictures, Richmond, Va. June 2015 - July 2015 • Created Shooting Schedule, Call Sheets and Production Reports • Handled travel logistics, daily communication with cast/crew, start paperwork and assisted Accounting Dept. • Managed “Basecamp”, coordinated daily schedule for Hair, Makeup, and Wardrobe • Worked closely with Producer to make last minute schedule changes, problem solved time constraint issuesFirst Team Set P.A Joy, 20th Century Fox, Boston, Massachusetts February 2015 – April 2015 • Managed “First Team” actors on set including Jennifer Lawrence, Robert DeNiro, and Bradley Cooper • Worked closely with production team to help create the vision of Director, David O. Russell • Maintained relationships with Department Heads, communicated with 80+ person crew on daily schedule changes and timelines, consistently worked 14-16 hour daysKey Set Production AssistantTURN: Washington’s Spies (Seasons 1 & 2), AMC / Stalwart Films, Richmond, Va. Nov. 2013 – Feb. 2015 • Worked beside Assistant Directors to set background, ensured timely completion of actor readiness • Managed a team of five production assistants below me to set lock ups and create chain of communication • Developed personal relationships with a majority of Richmond’s leading film professionalsAssistant Director / Production AssistantCommercials and Web Spots, Park Group, Dreams Factory, BES, Richmond, Va. 2010-2014 • Worked closely as on set intermediary between video production team and client/agency • Handled logistics and coordination between actors and Hair, Makeup, and Wardrobe departments • Notable projects and clients include Wal-Mart, Geico, LPGA, and Virginia Lottery","duration":"Jan 2009 - Present 13 years 7 months","duration_short":"13 years 7 months","end_date":"Present","start_date":"Jan 2009","subtitle":"Freelance Film & Video","title":"Assistant Director, Production"}],"url":"https://www.linkedin.com/company/freelance-film-&-video"},{"company":"Creative World Awards","company_id":"creative-world-awards","location":"Richmond, VA","positions":[{"description":"•Management of CWA judges•Brand and Social Media development•Public Relations and Publicity •Management of CWA judges•Brand and Social Media development•Public Relations and Publicity","duration":"Mar 2016 Oct 2018 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2018","start_date":"Mar 2016","subtitle":"Creative World Awards","title":"Contest Coordinator"}],"url":"https://www.linkedin.com/company/creative-world-awards"},{"company":"Richmond International Film Festival","company_id":null,"location":"Richmond, Virginia Area","positions":[{"description":"-Manager of day-to-day operations including correspondence with sponsors, attendees, filmmakers, and volunteer staff-Coordination of event staff and programming-Marketing and social media management-Customer support representative -Manager of day-to-day operations including correspondence with sponsors, attendees, filmmakers, and volunteer staff-Coordination of event staff and programming-Marketing and social media management-Customer support representative","duration":"Apr 2016 Oct 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2017","start_date":"Apr 2016","subtitle":"Richmond International Film Festival","title":"Festival Coordinator"}],"url":""},{"company":"Belltower Pictures","company_id":"belltower-pictures","location":"Richmond, VA","positions":[{"description":"•Creating and driving the execution of the Audience Engagement Campaign.•Identifying, targeting, and mobilizing extensive national and international Shooting The Prodigal audience base.•Building out a broad, active social media base.•Building the Shooting The Prodigal Youtube Channel audience.•Conducting festival, market, and distribution research.•Creation of the Electronic Press Kit•Marketing of Web Series•Identifying and securing potential distribution partners •Creating and driving the execution of the Audience Engagement Campaign.•Identifying, targeting, and mobilizing extensive national and international Shooting The Prodigal audience base.•Building out a broad, active social media base.•Building the Shooting The Prodigal Youtube Channel audience.•Conducting festival, market, and distribution research.•Creation of the Electronic Press Kit•Marketing of Web Series•Identifying and securing potential distribution partners","duration":"May 2015 Dec 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2016","start_date":"May 2015","subtitle":"Belltower Pictures","title":"Audience Engagement, Marketing & Distribution Coordinator"}],"url":"https://www.linkedin.com/company/belltower-pictures"},{"company":"Park Group","company_id":"park-group","location":"Richmond, Virginia Area","positions":[{"description":"","duration":"Jul 2011 Mar 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2013","start_date":"Jul 2011","subtitle":"Park Group","title":"VTR / Production Assistant"}],"url":"https://www.linkedin.com/company/park-group"},{"company":"arvold.","company_id":"arvold-","location":"Charlottesville, Virginia Area","positions":[{"description":"Arvold Casting and Production Arvold Casting and Production","duration":"Mar 2011 Jun 2011 4 months","duration_short":"4 months","end_date":"Jun 2011","start_date":"Mar 2011","subtitle":"arvold.","title":"Intern"}],"url":"https://www.linkedin.com/company/arvold-"}]', '["Christy A. “Dylan Frayser is a creative thinker and problem-solver, keeps cool under pressure, and therefore an asset to have in any situation. His talents run deep, in writing, directing and production. Oh, and he is honest, which may not sound so important, until you have worked with people who are not.”","Terry Stroud “Smart and motivated. Good combination. Very personable. Hire him!!!”"]']
User: ['Jon Cicciarelli', 'Specialties: Personal Insurance - Auto, Home/Condo, Boat, Motorcycle, Life, Business and Wealth Management.', 'Insurance Agency Owner Advisor', 'Agency Advisors', '[{"company":"Agency Advisors","company_id":null,"location":"Hollywood, Florida, United States","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Agency Advisors","title":"Agency Advisor"}],"url":""}]', '["Janet Cicciarelli “If you are looking for a person to help you with all your insurance needs that is honest with integrity and knowledgeable, Jon is that person. ,”","Bill Bieberbach “Jon: Could sell outdoor ads to blind people.”"]']
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The agent's job is to provide strategic guidance and support to clients in achieving their goals, while the user is reaching out to the agent because they need assistance in navigating government relations and policy issues related to their nanotechnology industry.
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Agent: ['Sarah Matz', 'A highly skilled and knowledgeable government relations professional with federal and state policy experience. A respected leader in strategic communications, coalition building, business development, and multi-state advocacy on behalf of the world’s largest technology companies. Well-organized and able to set priorities, meet deadlines, build relationships and achieve results in any demanding environment.', 'Senior Associate at Caddo Associates', 'Caddo Associates', '[{"company":"Caddo Associates","company_id":"caddo-associates","industry":"Government Relations","location":"Austin, Texas, United States","positions":[{"description":"","duration":"Jan 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Caddo Associates","title":"Senior Associate"}],"url":"https://www.linkedin.com/company/caddo-associates"}]', '["Jim Burch “Sarah was my \\"go-to\\" public affairs leader when I wanted to get anything done, particularly those out of the ordinary challenges that required \\"out of the box\\" thinking and problem solving. Sarah is a passionate and committed leader with an incredibly positive outlook, who always pulled the team up. She was sought out for her personable and supportive style and strong communications understanding and expertise. She is an asset to any team given her natural strengths and leadership qualities. ”","Tonia Norman “Sarah was very helpful to the TxDOT efforts to keep the Texas Congressional Delegation informed on key transportation issues. Sarah worked with us and others to improve transportation funding for Texas. She also supported our efforts to engage effectively with the constituents of Congressman Neugebauer\'s district on transportation projects and issues.”"]']
User: ['Mitchell Lum', 'Experienced Customer Success Manager with a demonstrated history of working in the nanotechnology industry. Skilled in Project Management, Onboarding, Event Coordination, Product Adoption, and Technical Troubleshooting. Strong support professional with a Bachelor of Arts (B.A.) focused in Marketing/Marketing Management, General from Menlo College. Connecting data with empathy to make the best decisions for those who depend on me.', 'Customer Success | Helping Organizations Hit Their Goals | PropTech', 'View, Inc', '[{"company":"View, Inc","company_id":"view-inc-","industry":"Nanotechnology Research","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Oct 2020","subtitle":"View, Inc","title":"Sr. Customer Success Manager"},{"description":"I serve as the primary point of contact post installation. Educating occupants & users on the benefits of natural light and its positive impact on human health, wellness and productivity. I achieve this by: - Manage customer onboard.- Developing strategic deployment plans for customers, owning the engagement and adoption strategy at all stages of the occupant customer life-cycle. - Monitoring and identifying adoption and utilization trends, provide recommendations based on customer needs. - Act as the voice of the customer and collect feedback to drive continuous improvement across all areas in including product.- Partnering with Sales and Marketing to enable team with customer stories of usage statistics and unique system use. - As a team leader, I have built Salesforce Dashboards and team metrics.","duration":"Apr 2018 Oct 2020 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2020","start_date":"Apr 2018","subtitle":"View, Inc","title":"Customer Success Manager"},{"description":"Meeting Management Partners with internal stakeholders to deliver quality sourced agreements and exceptional service in assigned areas such as meetings, events, hotel, ground and other travel and procurement services.Liaison with internal groups: candidate/campus recruiting/interns to streamline travel operation. Educates employees on travel policy and best practices.Manage national sales meetings: budgets, content, and event execution. Executive Administration Supports Chief Marketing Officer and Chief Customer Officer in: Departmental action-item follow up, budget and expense tracking, calendar and agenda management, and daily analytics reporting.","duration":"Nov 2016 Apr 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2018","start_date":"Nov 2016","subtitle":"View | Dynamic Glass","title":"Sales Coordinator & Executive Assistant"}],"url":"https://www.linkedin.com/company/view-inc-"},{"company":"Menlo College","company_id":"menlo-college","location":"","positions":[{"description":"The Menlo Alumni Council assists the Office of Alumni Engagement and Development at MenloCollege in developing and executing communications, programs, volunteer opportunities, andgiving opportunities. The Menlo Alumni Council assists the Office of Alumni Engagement and Development at MenloCollege in developing and executing communications, programs, volunteer opportunities, andgiving opportunities.","duration":"Sep 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Menlo College","title":"Menlo Alumni Council Member"}],"url":"https://www.linkedin.com/company/menlo-college"},{"company":"FusionStorm","company_id":"fusionstorm","location":"","positions":[{"description":"","duration":"Aug 2016 Nov 2016 4 months","duration_short":"4 months","end_date":"Nov 2016","start_date":"Aug 2016","subtitle":"FusionStorm","title":"Data Technician (Contractor)"}],"url":"https://www.linkedin.com/company/fusionstorm"},{"company":"VisionCare, Inc.","company_id":"samsaravision","location":"Saratoga, CA","positions":[{"description":"Coordinated and managed logistics for regional and international trade shows and corporate events. Built and maintained multiple patient generation websites.Managed digital paid advertising and SEM campaigns.Managed Social Media strategy and implementation. Drove email marketing program and maintained an over 18% open rate. Managed collateral inventories and ensured proper regulatory approvals to maintain a consistent branding effort. Coordinated and managed logistics for regional and international trade shows and corporate events. Built and maintained multiple patient generation websites.Managed digital paid advertising and SEM campaigns.Managed Social Media strategy and implementation. Drove email marketing program and maintained an over 18% open rate. Managed collateral inventories and ensured proper regulatory approvals to maintain a consistent branding effort.","duration":"Jul 2015 Aug 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2016","start_date":"Jul 2015","subtitle":"VisionCare, Inc.","title":"Marketing and Sales Coordinator"}],"url":"https://www.linkedin.com/company/samsaravision"},{"company":"Orrick, Herrington & Sutcliffe LLP","company_id":"orrick-herrington-&-sutcliffe-llp","location":"Silicon Valley","positions":[{"description":"Coordinated and executed various types of events.Coordinated with authors and editors to maintain a consistent blog publishing schedule.Updated social media platforms using HubSpot.Updated and maintain internal marketing collateral.Actively updated firm website with events and publications. Coordinated and executed various types of events.Coordinated with authors and editors to maintain a consistent blog publishing schedule.Updated social media platforms using HubSpot.Updated and maintain internal marketing collateral.Actively updated firm website with events and publications.","duration":"Feb 2015 Jun 2015 5 months","duration_short":"5 months","end_date":"Jun 2015","start_date":"Feb 2015","subtitle":"Orrick, Herrington & Sutcliffe LLP","title":"Marketing Coordinator (Contractor)"}],"url":"https://www.linkedin.com/company/orrick-herrington-&-sutcliffe-llp"},{"company":"Know Yourself","company_id":"knowyourself","location":"Oakland, California","positions":[{"description":"Developed products that are creative and beneficial to consumers.Developed marketing strategy.Foretasted market trends.Managed social media pages using HubSpot.Planned and executed marketing campaigns.Coordinated and designed website.Measure and forecast website growth using Google Analytics.Set up online communication tools and file sharing program.Conducted test research programs for new product feedback. Set up fulfillment programs and processes. Coordinated and flights and hotel accommodations for company executives.","duration":"May 2013 Jan 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2015","start_date":"May 2013","subtitle":"Know Yourself","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/knowyourself"}]', '["Jeremy Eiler “Mitchell and I work closely alongside a Project Executive on many high-profile projects. When it comes to on-time deliveries, setting and managing expectations, or handling delicate concerns of important clients or stakeholders, Mitchell finds a way to get the job done correctly and without question. He communicates effectively and strives in team environments. I would happily work alongside Mitchell in any and all ventures. He is an excellent partner and produces quality work.”","Jennifer Hay, MPA “Marketing magician is the phrase that comes to mind when I think about Mitchell. I had the pleasure of working with Mitchell at VisionCare, collaborating on patient marketing campaigns. He’s an insightful colleague, understands complex matters even when outside of his direct area of expertise. That\'s him - energetic, proactive and forward-thinking player always ready to put all his energy and stamina to get the job done. Above all, I was impressed by his superb multi-tasking abilities. Mitchell is a jack-of-all-trades and his can-do attitude makes him a valuable asset to any team. I highly recommend Mitchell to any organization! When you get to connect with him, you\'ll discover an amazing person with unique skills!”"]']
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The agent's job is to coordinate logistics and schedule meetings for executives, and today, the agent is reaching out to the user to discuss the details of an upcoming meeting between the user's company and the agent's company.
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Agent: ['Karl Cheney', "I'm the dude that gets stuff done. In situations where results matter and time is short, I find ways to get the mission complete. I've been successful at pushing projects to completion in the military and the private sector, from helping build a small startup to joining one of the largest companies in the world as an operations manager. I thrive in complexity and perform best when things are at their worst. Nothing satisfies me more than building momentum where no-one else could. I enthusiastically tackle the problems that everyone else avoids.", 'Operations Manager @ Amazon TEB3', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet Publishing","location":null,"positions":[{"description":"As the Outbound Nights Operations Manager (12/7/365) in a 1.2 million square foot traditional non-sort facility, I am responsible for managing a team of 8 area managers, 14 process assistants, and up to 400 associates. Anything leaving this warehouse only does so because of outbound operations. My team is responsible for numerous process paths and properly staffing the functions that enable the efficient and timely fulfillment of our customer promises. Outbound operations encompasses all work necessary to ensure that items are picked, sorted, packed, and loaded before critical pull times. My job as a senior leader involves equal parts mentoring and developing my team while maintaining a balanced and even flow of production across process paths. There is never a boring day in outbound ops, and the only easy shift is day shift!","duration":"Mar 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Amazon","title":"Operations Manager (L6) TEB3"},{"description":"I was a Tier 1 associate working Inbound Stow at an Amazon Robotics facility. I fell in love with the culture of the company and decided to stick around, so I applied for a management role.","duration":"Dec 2020 Feb 2021 3 months","duration_short":"3 months","end_date":"Feb 2021","start_date":"Dec 2020","subtitle":"Amazon","title":"Fulfillment Associate (L1) EWR4"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Project Management Academy","company_id":"project-management-academy","location":null,"positions":[{"description":"Served as the subject matter expert for the Project Management Institute\'s largest Registered Educational Provider. Worked with the content manager and independent contractors to create, distribute, maintain, and determine the ultimate disposition of all training product\'s in the organization\'s catalogue throughout their lifecycle. Matured organizational capabilities through performance measurement, process improvement, and policy development. What an awesome job, at least until COVID.","duration":"Aug 2018 Nov 2020 2 years 4 months","duration_short":"2 years 4 months","end_date":"Nov 2020","start_date":"Aug 2018","subtitle":"Project Management Academy","title":"Director of Product Development"},{"description":"Conducted 100+ training courses on a variety of topics to a large number of corporate and government clients including: Microsoft, Royal Bank of Canada, Department of Veteran Affairs, US Army, US Navy Special Warfare Group 2, TJX, Booz Allen Hamilton, Mercedes, Chicago Police Department, and many more. Interviewed and onboarded 100+ new contract instructors. Created and improved content in the organization\'s training catalogue. Eventually I was hired full-time as the company\'s first resident expert.","duration":"Jan 2016 Aug 2018 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2018","start_date":"Jan 2016","subtitle":"Project Management Academy","title":"Senior Instructor"}],"url":"https://www.linkedin.com/company/project-management-academy"},{"company":"Rowan College at Gloucester County","company_id":"rowan-college","location":"Sewell, NJ","positions":[{"description":"I was recruited to develop and deliver a project management course that would help RCGC secure a workforce development grant. It was only two evening classes per week so I figured it\'d be a great addition to being active duty military, teaching for Project Management Academy, and working on two masters at the same time. I was recruited to develop and deliver a project management course that would help RCGC secure a workforce development grant. It was only two evening classes per week so I figured it\'d be a great addition to being active duty military, teaching for Project Management Academy, and working on two masters at the same time.","duration":"Sep 2016 Sep 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2017","start_date":"Sep 2016","subtitle":"Rowan College at Gloucester County","title":"Instructor"}],"url":"https://www.linkedin.com/company/rowan-college"},{"company":"US Army","company_id":"us-army","location":null,"positions":[{"description":"I was the operations sergeant for numerous commands: 50th Infantry Brigade, 114th Infantry Regiment, and the Joint Training & Training Development Center; these units ran from over 4,000 Soldiers to 200, respectively. As an Operations Sergeant, I was responsible for ensuring that the operations, training, and readiness activities of the command were being successfully conducted in a responsible and efficient manner. We planned major projects, exercises, mobilizations, and more. Somehow I managed to still knock out masters degrees two at a time while still getting all of this work done.","duration":"Jan 2013 Jun 2017 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jun 2017","start_date":"Jan 2013","subtitle":"US Army","title":"Operations Sergeant (SFC/E-7)"},{"description":"As a training developer with the Joint Training & Training Development Center (JT2DC), I worked with the Program Executive Office for Simulation, Training, and Instrumentation (PEO-STRI) to plan, develop, acquire, deploy, and maintain training aids, devices, simulators, and simulations (TADSS). I worked on numerous projects, but the majority of my work was with the Product Manager for Special Operations Forces Training Systems (PM-STS) working on programs of record such as the Engagement Skills Trainer 2000 (EST2000), Virtual Convoy Operations Trainer (VCOT), and the Call for Fire Trainer (CFFT2). Incidentally while working on these systems, I became very knowledgeable about and a great instructor for small arms marksmanship, crew-served gunnery, indirect fire missions, close air support (rotary and fixed wing, type 1/type 2).","duration":"Sep 2005 Jan 2013 7 years 5 months","duration_short":"7 years 5 months","end_date":"Jan 2013","start_date":"Sep 2005","subtitle":"US Army","title":"Mounted Warfare Training Developer/Writer"},{"description":"My first few years in the Army as a junior enlisted troop. It was a wild ride packed full of training, repeatedly deploying to Iraq, and supporting humanitarian missions. I managed to get four commendation medals, two achievement medals, the Iraq Campaign Medal with 5 stars, the humanitarian service medal for operations in the aftermath of Hurricane Katrina, and a slew of other medals and awards.","duration":"May 2001 Sep 2005 4 years 5 months","duration_short":"4 years 5 months","end_date":"Sep 2005","start_date":"May 2001","subtitle":"US Army","title":"Armor Crewman"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Michael J. Martin II, PMP, CBAP, PMI-ATP “Karl was my instructor for the PMI-RMP exam. His clear instruction and ability to make the material relatable allowed me to pass the exam on my first attempt. I would recommend him to anyone at anytime. Thanks Karl!!”","Cindie Hurley “Karl is a fantastic group leader. A robust combination of information and logical presentation made our session invaluable. Karl\'s personable approach and stellar ability to shift examples and customize strategy to the needs of the room was extraordinary. We covered a lot of detail, and I have retained that knowledge. Even with that, what I remember most was that we managed to have fun while reviewing the material. ”"]']
User: ['Jennifer Becerra-Perez', 'Trusted, loyal and committed professional with over 20 years of progressive experience within Fortune 500 companies. Flourishes in a fast-paced, complex and global environment.', 'Executive Assistant - Solution Sales', 'ServiceNow', '[{"company":"ServiceNow","company_id":"servicenow","industry":"Software Development","location":"Santa Clara, CA","positions":[{"description":"","duration":"May 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"May 2016","subtitle":"ServiceNow","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/servicenow"},{"company":"EPAC Technologies, Inc.","company_id":"epac","location":"San Leandro, CA","positions":[{"description":"• Responsible for the daily oversight of all order activities and content management for HP Press • Manages all production and HP ExpertOne customer certification inquiries globally.• Contributes input on design and structure of customer websites hosted by EPAC as well as functionality testing. • Processes and manages weekly sales invoicing for our finance team in accordance to company policy.• Collects on past due invoices on a weekly basis for our finance team in accordance with company policy.• Possesses extensive knowledge about the print industry in regards to technology, binding, limitations, file set up, etc.• Generates and analyzes sales reports for monthly finance meeting with high-level executives.• Organizes customer meetings and coordinates logistics while taking effective meeting minutes and following up on outstanding action items.• Selected to manage first website created for Hewlett-Packard by EPAC for the Learning and Development division at HP, this particular division has grown to be one of EPAC’s largest and successful accounts. • Exemplary account management consistently results in positive referrals within HP that have led to the partnerships of additional divisions between EPAC and Hewlett-Packard. • Establishes loyal partnerships and trust with various HP Employees, Channel Partners, Learning Partners, End Customers and partnerships with print partners in Italy and Malaysia for all EMEA and APJ region based projects. • Successfully cross-trained on teammates’ accounts to effectively provide coverage when away from the office. Experience managing accounts such as Brocade, Agilent Technologies and Life Technologies to name a few.• Trainer for EPAC’s internal Enterprise Resource Planning system for colleagues.• Chosen to back up the Director of Client Relations while she was on maternity leave. During this time, monitored vacations, schedules and calendars.","duration":"Sep 2004 May 2016 11 years 9 months","duration_short":"11 years 9 months","end_date":"May 2016","start_date":"Sep 2004","subtitle":"EPAC Technologies, Inc.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/epac"},{"company":"DeHart\'s Printing Services","company_id":null,"location":"Santa Clara, CA","positions":[{"description":"• Effectively managed various print projects for Hewlett-Packard, Agilent Technologies and various independent publishers.• Processed and managed weekly sales invoicing and account billing for our finance team in accordance with company policy.• Coordinated customer press checks, customer meetings and customer tours.• Coordinated company holiday events and holiday gifts for employees.• Acted as back up to receptionist. Served as first point of contact, field and routed incoming telephone and email correspondence and greeted visitors.• Participated in organization’s efforts to gain ISO 9000 Certification. • Established relationships with outside vendors and external customers to create high quality customizable print projects while staying inline with budget.• Recognized as “Employee of the Month” on multiple occasions.• Acted as DeHart’s team lead for March of Dimes walk-a-thon four consecutive years. Also, coordinated t-shirt production for the event.","duration":"Jun 1997 Jul 2004 7 years 2 months","duration_short":"7 years 2 months","end_date":"Jul 2004","start_date":"Jun 1997","subtitle":"DeHart\'s Printing Services","title":"Customer Service Representative"}],"url":""}]', '["Craig Pratt “JBP joined our Global Product Line team in the spring of 2016...From day one she jumped in and became a valuable member of the team...Her willingness to learn new skills and tackle projects allowed me and my team of leaders to be more productive. JBP thank you for being such a pleasure to work with and I\'m glad we continue maintain our friendship post ServiceNow! ”","Shylah Tehrani “Jennifer and I are both Executive Assistants (supporting multiple execs) in our Sales Department and have worked closely on many daily requests, events and projects. Jennifer has so many strengths. Her attention to detail and organization is top notch! She is a self proclaimed perfectionist and it is very apparent in the way she works. She is prompt, reliable and resourceful. Jennifer takes great pride in her work and being accommodating to the needs of her executives, team and colleagues. Always with a friendly disposition and a smile on her face she brings joy to the office environment. I have great respect for her work ethic and her drive to always up her game. Any organization would find Jennifer to be a wonderful addition!”"]']
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The agent's job is to provide technical support and troubleshooting expertise, and today, the agent is reaching out to the user because they need to collaborate on implementing cyber threat exercises for the user's organization's cybersecurity program.
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Agent: ['Grant Reeder', 'Infrastructure IT specialist with personality skills that promote collaboration and effectiveness. My broad experience in a variety of fields includes public speaking, leadership, enterprise hosting IT troubleshooting and implementation, and retail computer sales. Every job and experience I have ever had contributes to the professional I am today. Specialties: VMware, vCenter and ESXi, troubleshooting, customer satisfaction, public speaking, and crisis management.', 'Lead Virtualization Engineer at Camping World/Good Sam.', 'Camping World', '[{"company":"Camping World","company_id":"campingworld","industry":"Retail","location":"Englewood, CO","positions":[{"description":"This role will allow me to expand my skill sets in all areas, both from a technology and a business standpoint. This role will allow me to expand my skill sets in all areas, both from a technology and a business standpoint.","duration":"Mar 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Camping World","title":"Lead Virtualization Engineer"}],"url":"https://www.linkedin.com/company/campingworld"},{"company":"Cognizant","company_id":"cognizant","location":"Greater Denver Area","positions":[{"description":"I lead the Virtualization, Storage and Backup teams in a very large shared infrastructure; part of the hosting division. I lead the Virtualization, Storage and Backup teams in a very large shared infrastructure; part of the hosting division.","duration":"Mar 2017 Mar 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2020","start_date":"Mar 2017","subtitle":"Cognizant","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"TriZetto Corporation","company_id":"trizetto-healthcare-products","location":"Greater Denver Area","positions":[{"description":"Run administration for a 12,000+ virtual machine VMware environment. Responsible for planning, implementing, upgrading and monitoring all environmental objects related to VMware, while using the troubleshooting knowledge gained while working at VMware Technical Support. Run administration for a 12,000+ virtual machine VMware environment. Responsible for planning, implementing, upgrading and monitoring all environmental objects related to VMware, while using the troubleshooting knowledge gained while working at VMware Technical Support.","duration":"Jan 2014 Mar 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2020","start_date":"Jan 2014","subtitle":"TriZetto Corporation","title":"Senior System Administrator"}],"url":"https://www.linkedin.com/company/trizetto-healthcare-products"},{"company":"VMware","company_id":"vmware","location":"Broomfield, CO","positions":[{"description":"","duration":"May 2011 Jan 2014 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2014","start_date":"May 2011","subtitle":"VMware","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/vmware"},{"company":"Best Buy","company_id":"best-buy","location":"","positions":[{"description":"Serving in top performing Personal Computer Home Office departments for the entire company. I analyze, recommend and sell proper computer and peripheral solutions for diverse base of customers.While on the job, I have refined tech-knowledge through forward and backward understanding of a vast product line. I have maintained high sales levels of service and protection plan attachment while balancing 30-35 hour work weeks with full-time college schedule. Serving in top performing Personal Computer Home Office departments for the entire company. I analyze, recommend and sell proper computer and peripheral solutions for diverse base of customers.While on the job, I have refined tech-knowledge through forward and backward understanding of a vast product line. I have maintained high sales levels of service and protection plan attachment while balancing 30-35 hour work weeks with full-time college schedule.","duration":"Oct 2008 May 2011 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2011","start_date":"Oct 2008","subtitle":"Best Buy","title":"Computer Specialist"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"Southglenn Country Club, Centennial, CO","company_id":null,"location":"","positions":[{"description":"· Managed largest swim team in club history: 217 members age 4-18 · Set goals and mentored for new staff of 4 assistant coaches to improve organizational quality · Managed and led team through community crisis · Served as primary liaison between board, coaches, and parents · Simultaneously oversaw two diverse age groups with 67 swimmers · Evaluated, researched, proposed and upgraded IT needs of organization for system upgrade · Managed largest swim team in club history: 217 members age 4-18 · Set goals and mentored for new staff of 4 assistant coaches to improve organizational quality · Managed and led team through community crisis · Served as primary liaison between board, coaches, and parents · Simultaneously oversaw two diverse age groups with 67 swimmers · Evaluated, researched, proposed and upgraded IT needs of organization for system upgrade","duration":"May 2010 Aug 2010 4 months","duration_short":"4 months","end_date":"Aug 2010","start_date":"May 2010","subtitle":"Southglenn Country Club, Centennial, CO","title":"Head Coach"}],"url":""},{"company":"Southglenn Country Club","company_id":null,"location":null,"positions":[{"description":"","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"Southglenn Country Club","title":"Swim Coach"},{"description":"· Assumed increasing levels of responsibility as team size grew nearly 100% in three years · Developed online alert method of informing team members about practice cancellations · Reviewed and resolved IT issues","duration":"May 2007 Aug 2009 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2009","start_date":"May 2007","subtitle":"Southglenn Country Club","title":"Assistant Coach"}],"url":""},{"company":"Cold Creek Solutions","company_id":"cold-creek-solutions","location":"","positions":[{"description":"· Designed logo and website for company · Deployed Flash-based site and transitioned to JOOMLA site for ease of updating and tracking analytics · Designed logo and website for company · Deployed Flash-based site and transitioned to JOOMLA site for ease of updating and tracking analytics","duration":"Jun 2007 Aug 2009 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2009","start_date":"Jun 2007","subtitle":"Cold Creek Solutions","title":"Graphic & Web Designer"}],"url":"https://www.linkedin.com/company/cold-creek-solutions"},{"company":"Missouri State University","company_id":"missouri-state-university","location":"","positions":[{"description":"· Refined troubleshooting skills from various angles of technology · Resolved student technology issues · Operated phone lines for off-site support · Assisted in campus lab upgrades with Norton Ghost for image deployment · Refined troubleshooting skills from various angles of technology · Resolved student technology issues · Operated phone lines for off-site support · Assisted in campus lab upgrades with Norton Ghost for image deployment","duration":"Aug 2007 Oct 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2008","start_date":"Aug 2007","subtitle":"Missouri State University","title":"Computer Lab Assistant"}],"url":"https://www.linkedin.com/company/missouri-state-university"},{"company":"Southglenn Country Club","company_id":"southglenn-country-club","location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Southglenn Country Club","title":"Lifeguard"}],"url":"https://www.linkedin.com/company/southglenn-country-club"}]', '["Melanie D. “Grant is the perfect blend of service first and technical expertise! As a Business Critical Support engineer for VMware he delighted his customers and went beyond the scope of their expectations to ensure they received the proactive and reactive support they needed. I knew I could depend on Grant to take care of a customer, and add that extra bit of service that would surprise them. I received many accolades and comments from his customers often. He exemplified the role of a BCS Engineer, heck he broke the mold! It was a real pleasure working with him!”","Kyle Kupper “Grant is a hard worker with a can do attitude. I enjoyed working with him, and I hope I get the opportunity to work with him again.”"]']
User: ['Menish Christian', 'Experienced history of working in the investment banking industry. Strong product management professional is skilled in Cyber Security, Legal Compliance, Enterprise Software, Sales, Document Management, and Computer Forensics.', 'Senior Threat Analyst at NYC Cyber Command', 'NYC Cyber Command', '[{"company":"NYC Cyber Command","company_id":null,"location":"New York, New York, United States","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"NYC Cyber Command","title":"Senior Threat Analyst"}],"url":""},{"company":"Cybersafe Solutions","company_id":"cyber-safe-solutions-llc","location":"","positions":[{"description":"SE supporting Cybersafe\'s business development team. Responsible for supporting and maintaining existing relationships within strategic accounts. Cybersafe Solutions is a global Managed Security Service Provider (MSSP) with a US based 24/7/365 Security Operations Center (SOC) that delivers advanced cybersecurity solutions.We understand that your Cybersecurity program is only as strong as the team standing behind it, that is why our commitment will always remain the same, to be a client focused, value driven firm that utilizes best of breed technology to act as an extension clients teams.","duration":"Nov 2020 Jan 2021 3 months","duration_short":"3 months","end_date":"Jan 2021","start_date":"Nov 2020","subtitle":"Cybersafe Solutions","title":"Senior Cyber Security Engineer"}],"url":"https://www.linkedin.com/company/cyber-safe-solutions-llc"},{"company":"MetLife","company_id":"metlife","location":"","positions":[{"description":"Managed the collection and preservation of electronic data utilizing O365 and Proofpoint. Provided subject matter expertise in the search, preservation, collection, processing and tracking of information. Managing expectations of project stakeholders, attorneys, law firms, vendors & internal departments. Managed the collection and preservation of electronic data utilizing O365 and Proofpoint. Provided subject matter expertise in the search, preservation, collection, processing and tracking of information. Managing expectations of project stakeholders, attorneys, law firms, vendors & internal departments.","duration":"Feb 2020 Jun 2020 5 months","duration_short":"5 months","end_date":"Jun 2020","start_date":"Feb 2020","subtitle":"MetLife","title":"eDiscovery Project Manager"}],"url":"https://www.linkedin.com/company/metlife"},{"company":"Insight Global at Morgan Stanley","company_id":null,"location":"New York, New York","positions":[{"description":"Created and implement different cyber threat exercises that are going to test the company\'s response to any type of cyber attackMonitored the progress for the Cyber Exercise ProgramResponsible for logistics coordination and metric collectionGathered evidence critical to time-sensitive regulatory requestsAnalyst for FED MRA (Matter Requiring Attention) for Cyber Resiliency Created and implement different cyber threat exercises that are going to test the company\'s response to any type of cyber attackMonitored the progress for the Cyber Exercise ProgramResponsible for logistics coordination and metric collectionGathered evidence critical to time-sensitive regulatory requestsAnalyst for FED MRA (Matter Requiring Attention) for Cyber Resiliency","duration":"Aug 2019 Dec 2019 5 months","duration_short":"5 months","end_date":"Dec 2019","start_date":"Aug 2019","subtitle":"Insight Global at Morgan Stanley","title":"Cybersecurity Exercise Planner"}],"url":""},{"company":"Deutsche Bank","company_id":"deutsche-bank","location":"New York, New York","positions":[{"description":"","duration":"Jun 2016 Nov 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2018","start_date":"Jun 2016","subtitle":"Deutsche Bank","title":"Vice President of eDiscovery"}],"url":"https://www.linkedin.com/company/deutsche-bank"},{"company":"Axelon Services Corporation","company_id":"axelon-services-corp.","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2016 Jun 2016 3 months","duration_short":"3 months","end_date":"Jun 2016","start_date":"Apr 2016","subtitle":"Axelon Services Corporation","title":"Senior Business Analyst"}],"url":"https://www.linkedin.com/company/axelon-services-corp."},{"company":"Morgan Stanley Smith Barney","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2010 Apr 2016 6 years 4 months","duration_short":"6 years 4 months","end_date":"Apr 2016","start_date":"Jan 2010","subtitle":"Morgan Stanley Smith Barney","title":"Electronic Discovery Project Manager/Investigator"}],"url":""},{"company":"Epiq Systems","company_id":"epiqglobal","location":"","positions":[{"description":"","duration":"Oct 2008 Dec 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2009","start_date":"Oct 2008","subtitle":"Epiq Systems","title":"Project Manager"}],"url":"https://www.linkedin.com/company/epiqglobal"},{"company":"First Advantage Litigation Consulting","company_id":"consilio-llc","location":"","positions":[{"description":"","duration":"May 2008 Sep 2008 5 months","duration_short":"5 months","end_date":"Sep 2008","start_date":"May 2008","subtitle":"First Advantage Litigation Consulting","title":"Global Hosted Solutions Assistant"}],"url":"https://www.linkedin.com/company/consilio-llc"},{"company":"CaseCentral Inc.","company_id":"casecentral","location":"","positions":[{"description":"","duration":"Oct 2005 Mar 2008 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2008","start_date":"Oct 2005","subtitle":"CaseCentral Inc.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/casecentral"},{"company":"Bryan Cave LLP","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2004 Oct 2005 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2005","start_date":"Aug 2004","subtitle":"Bryan Cave LLP","title":"Network Support Engineer"}],"url":""},{"company":"Frommer Lawrence and Haug, LLP","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2001 Aug 2004 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2004","start_date":"Jul 2001","subtitle":"Frommer Lawrence and Haug, LLP","title":"Network Support Engineer"}],"url":""}]', '["Rob Valentine, CEDS “I have had the pleasure of recently working with Menish on a daily basis. His aptitude to adapt quickly and pick up foreign knowledge is commendable. I look forward to working with Menish in the future.”","Terry Wynn “While I did not have direct day-to-day contact with Menish, he was also professional and courteous with the performance of his duties. I also saw him as someone I could trust and turn to at anytime. Menish would be solid addition to any organization. Terry Wynn”"]']
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The agent's job is to streamline processes and identify areas for improvement, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a project related to supply chain marketing and distribution operations.
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Agent: ['Andrea Crosby', 'I am a dynamic, resourceful collaborator who is continuously looking for ways to streamline processes and identify areas for improvement. I am a massive promoter of big picture thinking and leverage my vast knowledge in multiple areas, including product management, project management, process improvement, customer onboarding, training, and quality assurance to deliver effective solutions that align with organizational goals. Throughout my career, I have utilized my vast experience to produce high-impact, quality results and lead diverse teams throughout complex projects. My passion and value across distinct roles in my career has been to deliver quality leadership focusing on team empowerment and professional growth. 𝗖𝗢𝗥𝗘 𝗦𝗞𝗜𝗟𝗟𝗦: 🔷 Software Product Manager & Project Manager 🔷 Business Transformation & Process Improvement 🔷 Cross-functional Team Management & Leadership 🔷 Strategic Planning | Development | Execution 🔷 Relationship Building & Customer Service 🔷 Microsoft Office | Agile | Waterfall | Travel Tools Excellent management and innovative thinking are essential to the performance of any company, no matter the size. It is especially important when developing and executing strategies that transform business operations and provide solutions. This makes my attention to detail, capability to deliver measurable results, and ability to adapt quickly to change increasingly vital in today’s leaner organizations. 𝗔𝗖𝗖𝗢𝗠𝗣𝗟𝗜𝗦𝗛𝗠𝗘𝗡𝗧𝗦: 🔷 Recognized for outstanding performance creating a standardized toolkit that enabled easy access to training materials in a single collaborative workspace. 🔷 Integral in the completion of multiple, massive projects designed to successfully roll out global online booking tools within the organization. 🔷Developed an end to end customer onboarding process using agile methodologies resulting in quicker deployment timelines I am most interested in a position where I can offer strong leadership, vision, and strategy in order to improve customer experience and company processes. I look forward to connecting with other professionals and learning about new, exciting opportunities. 𝗖𝗢𝗡𝗧𝗔𝗖𝗧: Message me on LinkedIn! Or email me: [email protected]', 'Software and Product Delivery Manager || Project Manager || Customer Onboarding|| Agile & Waterfall || Quality Assurance & Adoption || Delivering Creative Solutions || Promoter of Big-Picture Thinking', 'Baker Tilly US', '[{"company":"Baker Tilly US","company_id":"bakertillyus","industry":"Accounting","location":"","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Baker Tilly US","title":"Solutions Delivery Lead"}],"url":"https://www.linkedin.com/company/bakertillyus"},{"company":"CWT","company_id":"mycwt","location":null,"positions":[{"description":"𝗖𝗿𝗼𝘀𝘀-𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹𝗹𝘆 𝗱𝗶𝗿𝗲𝗰𝘁𝘀 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗹𝗶𝗳𝗲𝗰𝘆𝗰𝗹𝗲 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 ensuring successful go-to-market delivery of numerous online booking tool products and feature releases including client onboarding and support. Strives to increase the understanding of internal support strategy and standards across various departments within the company.","duration":"Aug 2010 - Present 11 years 10 months","duration_short":"11 years 10 months","end_date":"Present","start_date":"Aug 2010","subtitle":"CWT","title":"Principal Product Delivery Manager"},{"description":"Recognized the importance of developing and cultivating customer relationships, improving traveler satisfaction scores and clients’ travel programs by delivering actionable recommendations and creative solutions.","duration":"Mar 2005 Aug 2010 5 years 6 months","duration_short":"5 years 6 months","end_date":"Aug 2010","start_date":"Mar 2005","subtitle":"Carlson Wagonlit Travel","title":"Account Executive"}],"url":"https://www.linkedin.com/company/mycwt"}]', '["Flora Garcia “ Andrea is a professional I can speak highly of. She has been reporting to me as part of her CWT journey as a Principal Product Delivery Manager between 2013 and 2016 when she specifically focused on successfully rolling out a major European online booking tool in North America. The business travel industry has been hit very hard in the past year and I feel compelled to write this recommendation as I’ve seen the value Andrea can add as an active member of an organisation or a team, and as an individual contributor. Not only was Andrea a much-valued employee for her willingness to ask the right questions and get substantiated answers, she also demonstrated a strong ability to learn and grow in new projects. She is detail-oriented, focused on the end goal, and was particularly efficient in analyzing gaps and working toward solutions to fix them. Last but not least she was a great support when organizing team meetings and events. If you are looking to hire a strong team player, you should definitely get in contact with her!”","Krista Skjold-Robbins “Andrea\'s organization, project management skills, and enthusiasm make her a stand-out partner for projects. We first worked together on a significant product roll-out, and the collaboration, creativity and determination Andrea brought to the project were ultimately the drivers for its success. She has experience across different areas of the organization, which have given her unique and invaluable insight, perspective and expertise. I know we had many long days and challenges to overcome with rolling out a major product--but the memories that stand out most for me are not the difficulty of those long days, but rather Andrea\'s positive attitude and sense of humor, and the brightness and \\"ah ha!\\" moments that came from her collaboration and creative approach to problem solving. ”"]']
User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']
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The agent's job is to provide event planning and catering services, and today the agent is reaching out to the user because they need to discuss menu selection and stress-free event planning for an upcoming corporate gathering.
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Agent: ['Todd Williams', "Full event planning, catering & bar serviceAll types of freshely prepared food and appetizers for any eventCorporate events, Weddings, Private Chef in home partiesGreat Food & Service, Rentals, Entertainment, Cakes & Bar ServicesSmall Business Consultanting with PAFIILet us help you work smarter, not harder. We can help maximize your profits and minimize your overhead.Target Demographics, Quality Control, Hands On Operations, and Outstanding Customer Relations are just a few of the elements we can help impliment.Need help with Marketing? Let us put together a specific marketing plan to fit any budget. Don't just waist your money on advertising, target YOUR clientel!Specialties: Start UpsBusiness DevelopementOperational OrganizationFinancial OptimizationComplete Restructuring", 'Owner, Put A Fork In It! Catering', 'Put A Fork In It Catering and Events', '[{"company":"Put A Fork In It Catering and Events","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2006 - Present 15 years 9 months","duration_short":"15 years 9 months","end_date":"Present","start_date":"Jan 2006","subtitle":"Put A Fork In It Catering and Events","title":"Owner"}],"url":""},{"company":"Business Operations Consulting","company_id":null,"location":"","positions":[{"description":"Helping local business to grow and become more operationally sound as well as profitable. Library Bar and Grill, Malees, Club VIP, Bamboo Club ...and more.Partnered on a joint venture to open the biggest live venue club in Phoenix in 2004, Paradise City Live. Helping local business to grow and become more operationally sound as well as profitable. Library Bar and Grill, Malees, Club VIP, Bamboo Club ...and more.Partnered on a joint venture to open the biggest live venue club in Phoenix in 2004, Paradise City Live.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Business Operations Consulting","title":"Consultant"}],"url":""},{"company":"El Paso BBQ","company_id":null,"location":"","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"El Paso BBQ","title":"General Manager"}],"url":""},{"company":"Hard Rock Cafe","company_id":"hard-rock-cafe","location":"","positions":[{"description":"","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"Hard Rock Cafe","title":"General Manager"}],"url":"https://www.linkedin.com/company/hard-rock-cafe"},{"company":"Don Pablos","company_id":null,"location":"","positions":[{"description":"On site organization and operational set up of new restaurants. Traveled the country orchestrating new openings from construction to operations. On site organization and operational set up of new restaurants. Traveled the country orchestrating new openings from construction to operations.","duration":"Jun 1993 Jan 1998 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 1998","start_date":"Jun 1993","subtitle":"Don Pablos","title":"General Manager"}],"url":""}]', '["Ian Brooks “Put A Fork In It Catering is a company that can provide excellent customer service with great reliability. Many years of experience in the event and hospitality industry is what allows Todd to provide clients with a unique and fun catering experience.”","Rachel Van Hook “Todd provides great food at a reasonable cost for our clients. He is always willing to work with us on short term business, is reliable and flexible if we need to modify menus. He is a great partner!”"]']
User: ['Janet Broadwater', 'Located in Hagerstown, Maryland, Le Soleil Catering is a full service catering company. Whether you are planning an intimate gathering or a lavish affair we will help you create an event that will delight your guests... and exceed your expectations. Our high regard for creative cuisine, extraordinary service and exquisite presentation has resulted in a large number of faithful clients and an ever-growing number of referrals through word of mouth. We can assist you with menu selection, stress-free event planning, service staff, entertainment, floral centerpieces, linens and other decorations for the corporate and private community. We look forward to working with you. Janet Broadwater/Owner', 'Retired. Thanks to everyone who helped to make Le Soleil Catering a success!!!', 'Le Soleil Catering, LLC', '[{"company":"Le Soleil Catering, LLC","company_id":null,"location":null,"positions":[{"description":"","duration":"sept. 1994 - aujourd’hui 27 ans 9 mois","duration_short":"27 ans 9 mois","end_date":"- aujourd’hui","start_date":"sept. 1994","subtitle":"Le Soleil Catering, LLC","title":"Owner"},{"description":"","duration":"sept. 1994 - aujourd’hui 27 ans 9 mois","duration_short":"27 ans 9 mois","end_date":"- aujourd’hui","start_date":"sept. 1994","subtitle":"Le Soleil Catering, LLC","title":"owner"}],"url":""}]', '["Curtis Miller “Just had Janet cater the mains for a party. The food was fabulous and everyone was complimenting the quality! Janet is a joy to work with and she listens to what your needs are and then exceeds them. She is creative and fun. Let her take your event to the next level!!”","Lorenzo York “Janet is an exceptional caterer, special event coordinator, consultant and businesswoman. She delivers on time, every time--in superlative fashion. I highly commend her!”"]']
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The agent's job is to schedule appointments efficiently and today, the agent is reaching out to the user because they need to confirm the production line lead's availability for a training session on new equipment.
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Agent: ['Luis Ferrer-Labarca', "Hi, I'm Luis! I am a technical product manager and entrepreneur with a passion for tech startups, product management, and business model development. I was born and raised in Venezuela 🇻🇪to two entrepreneur parents that taught me all of my foundations on education, business, and morals. Back in my home city, I attended a Montessori high school. Later in life, I attended Georgia State University (GSU), where I graduated from with a major in Computer Science and a minor in Entrepreneurship. Earlier during college, I co-founded PantherHackers, now the biggest tech student organization at GSU, and during my senior year, I co-founded BitCraft, a software firm focused initially on cryptocurrency technologies, and later on web development and cloud infrastructure. I currently work as a Product Manager & Full Stack Engineer at Calendly, helping more than 5 MM people schedule meetings without the back-and-forth emails.", 'Technical Product Manager, Trust & Safety', 'Calendly', '[{"company":"Calendly","company_id":"calendly","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Calendly","title":"Technical Product Manager"},{"description":"","duration":"May 2020 Jan 2022 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2022","start_date":"May 2020","subtitle":"Calendly","title":"Full Stack Engineer"}],"url":"https://www.linkedin.com/company/calendly"},{"company":"Do It For Me.","company_id":"do-it-for-me-pod","location":"Greater Atlanta Area","positions":[{"description":"We\'re a group of improvement freaks leveraging any resources at our disposal to make our lives easier. We\'re a group of improvement freaks leveraging any resources at our disposal to make our lives easier.","duration":"Dec 2019 Apr 2020 5 months","duration_short":"5 months","end_date":"Apr 2020","start_date":"Dec 2019","subtitle":"Do It For Me.","title":"Podcast Host"}],"url":"https://www.linkedin.com/company/do-it-for-me-pod"},{"company":"Rigor","company_id":"rigor","location":null,"positions":[{"description":"","duration":"Jun 2018 Apr 2020 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2020","start_date":"Jun 2018","subtitle":"Rigor","title":"Software Engineer"},{"description":"","duration":"Aug 2016 May 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2018","start_date":"Aug 2016","subtitle":"Rigor","title":"Software Engineering Intern"}],"url":"https://www.linkedin.com/company/rigor"},{"company":"Observe","company_id":"observeapp","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Feb 2019 Jul 2019 6 months","duration_short":"6 months","end_date":"Jul 2019","start_date":"Feb 2019","subtitle":"Observe","title":"Partner & Product Manager"}],"url":"https://www.linkedin.com/company/observeapp"},{"company":"BitCraft","company_id":"bitcraftio","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"BitCraft","title":"Co-founder & Lead Engineer"}],"url":"https://www.linkedin.com/company/bitcraftio"},{"company":"MailChimp","company_id":"mailchimp","location":"Greater Atlanta Area","positions":[{"description":"","duration":"May 2017 Aug 2017 4 months","duration_short":"4 months","end_date":"Aug 2017","start_date":"May 2017","subtitle":"MailChimp","title":"Site Reliability Engineer Intern"}],"url":"https://www.linkedin.com/company/mailchimp"},{"company":"PantherHackers","company_id":"pantherhackers","location":null,"positions":[{"description":"","duration":"Aug 2015 May 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2017","start_date":"Aug 2015","subtitle":"PantherHackers","title":"Co-founder & Chief Technology Officer"},{"description":"","duration":"Jul 2015 Aug 2015 2 months","duration_short":"2 months","end_date":"Aug 2015","start_date":"Jul 2015","subtitle":"PantherHackers","title":"Co-founder & Vice President"}],"url":"https://www.linkedin.com/company/pantherhackers"},{"company":"Georgia State University","company_id":"georgiastateuniversity","location":null,"positions":[{"description":"","duration":"Jan 2015 May 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2017","start_date":"Jan 2015","subtitle":"Georgia State University","title":"IT Specialist"},{"description":"","duration":"Oct 2015 May 2016 8 months","duration_short":"8 months","end_date":"May 2016","start_date":"Oct 2015","subtitle":"Georgia State University","title":"Technology Trainer"},{"description":"","duration":"May 2015 Aug 2015 4 months","duration_short":"4 months","end_date":"Aug 2015","start_date":"May 2015","subtitle":"Georgia State University","title":"Brain & Behavior Scholar"}],"url":"https://www.linkedin.com/company/georgiastateuniversity"},{"company":"uPet.io","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Oct 2016 Feb 2017 5 months","duration_short":"5 months","end_date":"Feb 2017","start_date":"Oct 2016","subtitle":"uPet.io","title":"Co-founder & Head of Technology"}],"url":""},{"company":"First Data Corporation","company_id":"first-data-corporation","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"First Data Corporation","title":"Web Development Intern"}],"url":"https://www.linkedin.com/company/first-data-corporation"}]', '["Alla Gringaus “Luis is highly skilled full stack engineer who is comfortable with both front and back end programming. At Rigor, he took part in development of performance monitoring and optimization software and its many features from conception to finished product while meeting technical objectives and understanding customer experience. Luis stays abreast of new developments in web applications, frameworks and web news. He\'s very intelligent, educated and hard working team player with the great work ethics and sense of humor. I highly recommend Luis for a full stack engineer position. Apr. 10, 2020. ”","Mike Beasley “Luis is a tremendously thoughtful and diligent engineer. He possesses the unique abilities to both build detailed and complex features in code and to understand those features through the lens of product management and goals of the business. Luis is also an avid teacher; I regularly learned new things from him, he spent a great deal of time mentoring new engineers, and he often conducted lunch and learns with the rest of team and company. I highly recommend Luis.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']
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The agent's job is to help individuals find their dream homes in the Savannah area, and today the user is reaching out to the agent because they need assistance with employee relations and improving the relationship between managers and their team members.
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Agent: ['Cathy Rodgers', "Hi, I'm Cathy. If you are relocating to the Savannah area, or just moving across town, I can help you find your dream home in the neighborhood that fits the needs of your family. Place is important, so I'm happy to help you upsize or downsize to the perfect location. I love marketing and have brought all of my years of experience into my real estate career. As a small business owner, my web design business branched out to writing and social media campaigns. I also have a background of in-house marketing for an architectural firm, a commercial real estate company, and a real estate developer. Member Rotary Club Savannah South. Former member of Buy Local, Friends of Massie School Board, Matthew Reardon Center for Autism Board, Savannah Chamber of Commerce Small Business Council Program Chair, Savannah Walk to End Alzheimer’s Co-Chair, and Performance Initiatives Fitness Board. LEED® 2.1 Accredited (Leadership in Energy & Environmental Design)Georgia Master GardenerGraduate of Digestive Intensive Training at the Functional Nutrition Lab.", 'Licensed Realtor at Realty One Group Inclusion', 'Realty One Group Inclusion', '[{"company":"Realty One Group Inclusion","company_id":"realty-one-group-inclusion","industry":"Real Estate","location":"Savannah, Georgia, United States","positions":[{"description":"Licensed real estate agent. I\'m passionate about the real estate market in Savannah and enjoy working with people to help them move to Savannah, or move across town to find their perfect home. Certified Military Relocation Profession (MRP) for all branches of the armed forces.","duration":"Dec 2020 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Realty One Group Inclusion","title":"Licensed Realtor"}],"url":"https://www.linkedin.com/company/realty-one-group-inclusion"}]', '["“Working with Cathy as a fellow board member for Savannah Advertising Federation was a true pleasure. Additionally, Cathy\'s creative leadership repeatedly proved to be a real asset to the organization. At times, generating the necessary level of volunteerism within the group was a challenge, but we could always count on Cathy to step up and do what was needed to accomplish the goals of organization. I am happy to recommend Cathy to any organization who may benefit from the services of a dedicated marketing professional.”","“Cathy Rodgers is good at what she does. She is an expert at marketing and public relations in this digital age, and she is willing to share her knowledge freely. Her creative thinking never slows down. Not only that, she is fun to work with.”"]']
User: ['Evelyn D. Wheeler, SHRM-CP', 'A motivated, results-oriented Human Resources practitioner and servant leader, with proven results. Documented leadership and problem resolution abilities; with exceptional communication skills. Seasoned professional with over ten years of functional human resources experience; strategic partnering, benefits administration, change management HR policy administration and employee relations. Specialties: Talent Acquisition, Retention, Legal Compliance, Employee Relations and Engagement, Strategic Partnering, HR Metrics, Training & Development, Performance Management, Compensation Study & Analysis, Legal Compliance, and Leave Administration', 'Human Resources Business Partner', 'Easterseals UCP North Carolina & Virginia', '[{"company":"Easterseals UCP North Carolina & Virginia","company_id":"eastersealsucp","industry":"Health and Human Services","location":"Roanoke, Virginia Area","positions":[{"description":"• Advise leadership and operational teams in responding to employee issues and concerns• Interpret applicable HR policies and procedures and make responsible recommendations accordingly• Implement and coordinate HR programs supporting organization’s mission, vision and objectives• Conduct employee investigations and identify challenging employee relations areas that impede organizational progress• Recommend appropriate interventions and/or other corrective actions as needed.• Provide leadership developmental training, coordinate a fluid on-boarding process for successful transition• Facilitate employee relations, with emphasis on improving the relationship between managers and their team members.","duration":"May 2019 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"May 2019","subtitle":"Easterseals UCP North Carolina & Virginia","title":"Human Resources"}],"url":"https://www.linkedin.com/company/eastersealsucp"},{"company":"Faneuil Inc","company_id":"faneuil-inc","location":"Roanoke, Virginia Area","positions":[{"description":"","duration":"Aug 2013 Apr 2019 5 years 9 months","duration_short":"5 years 9 months","end_date":"Apr 2019","start_date":"Aug 2013","subtitle":"Faneuil Inc","title":"Regional Human Resources Generalist"}],"url":"https://www.linkedin.com/company/faneuil-inc"},{"company":"Finding Talent 4U","company_id":null,"location":"Virtual","positions":[{"description":"","duration":"Aug 2010 Aug 2013 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2013","start_date":"Aug 2010","subtitle":"Finding Talent 4U","title":"Human Resources Consultant"}],"url":""},{"company":"iQor","company_id":"iqor","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"","duration":"Oct 2007 Aug 2008 11 months","duration_short":"11 months","end_date":"Aug 2008","start_date":"Oct 2007","subtitle":"iQor","title":"AVP, Talent Management"}],"url":"https://www.linkedin.com/company/iqor"},{"company":"Landmark Aviation","company_id":"landmark-aviation","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"","duration":"Mar 2007 Oct 2007 8 months","duration_short":"8 months","end_date":"Oct 2007","start_date":"Mar 2007","subtitle":"Landmark Aviation","title":"HR National Recruiter"}],"url":"https://www.linkedin.com/company/landmark-aviation"},{"company":"AON Consulting, Inc","company_id":"aon","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"","duration":"Aug 2005 Jul 2006 1 year","duration_short":"1 year","end_date":"Jul 2006","start_date":"Aug 2005","subtitle":"AON Consulting, Inc","title":"Recruiting Manager"}],"url":"https://www.linkedin.com/company/aon"},{"company":"EchoStar Communications","company_id":"echostar-corporation","location":"Roanoke, Virginia Area","positions":[{"description":"","duration":"Sep 2002 Dec 2004 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2004","start_date":"Sep 2002","subtitle":"EchoStar Communications","title":"Human Resources Specialist"}],"url":"https://www.linkedin.com/company/echostar-corporation"}]', '["Cristina Northy “Evelyn is a true pleasure to work with! She is a team player, and her attention to detail accompanied with her strong work ethic, professionalism and diligence allows her to be a great HR Professional. Evelyn brings with her a high level of Human Resources knowledge allowing her to be empathetic to her employees\' needs. I would recommend Evelyn to any company that values these attributes in their employees. ”","T. Martine Cherry “I worked with Evelyn for a brief period at NCO Customer Management. She is an absolute pleasure to work with. Evelyn is extremely knowledgeable and proficient in the Human Resources field and a great resource for any questions. I welcome the opportunity to work with her again!”"]']
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The agent's job is to promote and market a North Carolina food brand, and today, the agent is reaching out to the user, who is a Manager of Channel Marketing at Smith & Wesson, because they see a potential partnership opportunity in promoting their products.
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Agent: ['Justin Raymond', 'A passionate marketer on a mission to get everyone to try one of North Carolina\'s most iconic and unique foods, the Famous Bright Leaf Hot Dog 🌭. Because I\'m confident, they won\'t eat any other hot dog again. Just listen to what one of our customers had to say, "Bright Leaf Hot Dogs are the best hot dogs on the planet." Message me if you\'re wondering where to buy or eat one of the most delicious hot dogs of all time. If you\'re interested in grabbing coffee and discussing food marketing tips & tactics or nonprofit work, please send me a message. "Whatever you do, work at it with all your heart, as working for the Lord..." ~ Colossians 3:23', '"Bright Leaf Guy" 🌭 | Sharing the Best Hot Dog on 🌎 | Host of Top 50 Food & Beverage Podcast 🎙', 'Carolina Packers Inc', '[{"company":"Carolina Packers Inc","company_id":"carolina-packers-inc","industry":"Food and Beverage Services","location":"Smithfield, North Carolina","positions":[{"description":"Expanding and sharing the Carolina Packers ( Bright Leaf ) brand and satisfying hungry bellies and taste buds throughout North Carolina and beyond.Carolina Packers is the last major hot dog 🌭 maker in North Carolina. Their Bright Leaf Hot dog is the original southern red hot dog of North Carolina. Their unique flavor has made them the #1 hot dog of choice for many far and near. In addition to Carolina Packers\' famous Bright Leaf Hot Dogs, they also make chili, smoked sausage, bologna, fresh country sausage, Red Hots, and more.","duration":"Oct 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Carolina Packers Inc","title":"Marketing And Promotions"}],"url":"https://www.linkedin.com/company/carolina-packers-inc"},{"company":"North Carolina Foods We Love","company_id":"north-carolina-foods-we-love","location":"Smithfield, North Carolina, United States","positions":[{"description":"A podcast all about sharing the stories of homegrown North Carolina food and drink brands. Join us for meaningful and impactful conversations with company leaders from the food and beverage companies that started right here in the great state of North Carolina! A podcast all about sharing the stories of homegrown North Carolina food and drink brands. Join us for meaningful and impactful conversations with company leaders from the food and beverage companies that started right here in the great state of North Carolina!","duration":"Sep 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2021","subtitle":"North Carolina Foods We Love","title":"Host"}],"url":"https://www.linkedin.com/company/north-carolina-foods-we-love"},{"company":"Market Presence, LLC","company_id":"market-presence","location":"Clayton, NC","positions":[{"description":"I am responsible for designing, creating, and implementing powerful website designs and marketing campaigns to help support the growth of our clients.My responsibilities include:• Design and monitor client websites to attract ideal customers.• Create and manage social media accounts to increase engagement and brand awareness.• Develop proposals according to client’s expectations and needs. • Manage client accounts and delegate tasks. I am responsible for designing, creating, and implementing powerful website designs and marketing campaigns to help support the growth of our clients.My responsibilities include:• Design and monitor client websites to attract ideal customers.• Create and manage social media accounts to increase engagement and brand awareness.• Develop proposals according to client’s expectations and needs. • Manage client accounts and delegate tasks.","duration":"Apr 2011 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Apr 2011","subtitle":"Market Presence, LLC","title":"Owner"}],"url":"https://www.linkedin.com/company/market-presence"},{"company":"Angel Oak Creative","company_id":"angel-oak-creative-llc","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"As a Digital Strategist, I represent Angel Oak Creative and its clients with the utmost integrity across all digital disciplines and coordinate and execute comprehensive digital strategies.What do I do?• Plan, develop, implement and evaluate digital strategy for client accounts including content strategy, social media strategy, email marketing efforts, digital advertising and website development • Ideate and execute across digital channels: Facebook, LinkedIn, Twitter, Instagram, Snapchat, YouTube, Pinterest, MailChimp, WordPress and more.• Develop client content strategies focused heavily on social media including ability to recommend/execute advertising campaigns, boosts, audience targeting, measurement, etc. • Oversee the ideation and development of client marketing emails including strategy, content and design creation, measurement, etc. • Oversee the development of client websites including ability to recommend and build UX/journey, architecture/nav. bar, content, pages and blogs, plugins, etc. (working with vendor to execute) • Assist with strategy, design and development of ad creative and landing pages in coordination with digital advertising campaigns to increase SEO• Monitor/report on digital marketing metrics while providing strategies for ongoing success/campaign improvement (Google Analytics, FB Insights, etc.) • Proactively monitor and assess digital marketing trends to provide recommendations to capitalize on opportunities for clients • Develop and support company content marketing efforts including client case studies, blog posts, video blogs and more • Work with clients and client teams to facilitate the communication and prioritization of client work and deadlines to ensure all projects are implemented on time with quality deliverables and high efficiency • Maintain client relations• Identify/participate in professional/business development opportunities","duration":"Apr 2019 Sep 2019 6 months","duration_short":"6 months","end_date":"Sep 2019","start_date":"Apr 2019","subtitle":"Angel Oak Creative","title":"Digital Marketing Strategist"}],"url":"https://www.linkedin.com/company/angel-oak-creative-llc"},{"company":"WingSwept","company_id":"wingswept","location":null,"positions":[{"description":"I am a critical member of the WingSwept marketing team. I am passionate about increasing brand awareness and demand generation in a business-to-business environment, and have an exciting opportunity to drive lead generation efforts through the development and coordination of marketing campaigns and programs to support business growth goals.My responsibilities include:• Set-up and run points-based lead nurturing and lead generation system to convert prospects to MQLs and SQLs• Develop email templates, landing pages and messaging for email campaigns, webinars, eBooks, white papers and events• Work closely with sales reps to ensure alignment between marketing campaigns and sales initiatives• Track program results, measure program success and report metrics (conversion rates, ROI, registrations, downloads, etc.)• Manage prospect and customer data in Marketo and SharpSpring marketing database, making any adjustments when necessary• Coordinate customer engagement and upgrade campaigns for all business units• Create direct mail campaigns to drive interest for new business and customer upgrades• Coordinate webinar program – scheduling, presenters, promotion and follow up• Promote our content and events on relevant social media channels• Create and execute monthly marketing email schedule","duration":"Nov 2015 Apr 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Apr 2019","start_date":"Nov 2015","subtitle":"WingSwept","title":"Marketing Coordinator"},{"description":"As a customer service representative at WingSwept it is my job to help our customers build, and maintain a strong web presence.•Develop websites for customers, maintain and update website’s content. Monitor website development and search engine optimization. •Write and distribute content for newsletters, social media and blogging. •Develop and maintain AdWords Campaigns.•Provide exceptional customer service by Interacting with customers to answer questions, and provide recommendations for growing their brand online.","duration":"Aug 2012 Oct 2015 3 years 3 months","duration_short":"3 years 3 months","end_date":"Oct 2015","start_date":"Aug 2012","subtitle":"WingSwept","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/wingswept"},{"company":"Carolina Cat Chronicles","company_id":null,"location":"Charlotte, North Carolina Area","positions":[{"description":"As the Lead Writer of the Carolina Cat Chronicles it is my responsibility to represent the C3 brand, and interact with the fans by writing articles on news and topics about the Carolina Panthers.My responsibilities include:• Write clean, clear, and persuasive weekly columns.• Distribute content and interact with fans through digital media.• Participate in the weekly Carolina Cat Chronicles Podcast. As the Lead Writer of the Carolina Cat Chronicles it is my responsibility to represent the C3 brand, and interact with the fans by writing articles on news and topics about the Carolina Panthers.My responsibilities include:• Write clean, clear, and persuasive weekly columns.• Distribute content and interact with fans through digital media.• Participate in the weekly Carolina Cat Chronicles Podcast.","duration":"Jun 2014 Mar 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2016","start_date":"Jun 2014","subtitle":"Carolina Cat Chronicles","title":"Lead Writer"}],"url":""},{"company":"S&ME, Inc.","company_id":"s&me-inc-","location":"Raleigh, NC","positions":[{"description":"• Provided quality control testing and reporting to ensure standards were met.• Maintained communication with project managers and contractors. • Learned how to perform against a changing work schedule because of project deadlines and was always available 24 hours a day to support the project. • Provided quality control testing and reporting to ensure standards were met.• Maintained communication with project managers and contractors. • Learned how to perform against a changing work schedule because of project deadlines and was always available 24 hours a day to support the project.","duration":"Sep 2007 Jul 2009 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2009","start_date":"Sep 2007","subtitle":"S&ME, Inc.","title":"Construction Materials Testing Technician"}],"url":"https://www.linkedin.com/company/s&me-inc-"}]', '["Jeff House “I met with Justin to discuss his internet marketing skills, and was impressed with him enough that I referred two of my friends to him. Both of them have been impressed with him enough that they allowed him to handle their Internet marketing plan. I\'d highly recommend him.”","Mike Petilli “I have referred Justin Raymond to some of my clients, and they all have some wonderful things to say about him. Whether it was questions about how to develop a creative website, or what social media strategies to use in the marketplace, Justin provided excellent advice and came through with some great recommendations. I highly recommend Justin Raymond and Market Presence LLC, for all your internet marketing and web design needs. Great customer service!!”"]']
User: ['Jarrod McDevitt', 'Bringing brands and products to life!Accomplished, sales & marketing professional with broad experience, encompassing marketing plan development, strategic planning, dealer account management, training, qualitative & quantitative research, digital marketing, e-commerce, creative development, go-to-market strategy, media planning & buying, direct-mail marketing, public relations, sales programs / promotions, and retail merchandising with the ability and skill set to provide creative, innovative, enthusiastic and forward-thinking leadership in a team environment. Focused on achieving continuous, improved business performance.', 'Manager, Channel Marketing at Smith & Wesson', 'Smith & Wesson', '[{"company":"Smith & Wesson","company_id":"smith-&-wesson","industry":"Sporting Goods Manufacturing","location":"Springfield, Massachusetts, United States","positions":[{"description":"Smith & Wesson, Thompson Center, GEMTECH Smith & Wesson, Thompson Center, GEMTECH","duration":"Jun 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Smith & Wesson","title":"Manager, Channel Marketing"}],"url":"https://www.linkedin.com/company/smith-&-wesson"},{"company":"FN America, LLC","company_id":"fnamericallc","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2020 7 months","duration_short":"7 months","end_date":"Feb 2020","start_date":"Aug 2019","subtitle":"FN America, LLC","title":"Sr. Manager, Marketing"},{"description":"","duration":"Apr 2017 Aug 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2019","start_date":"Apr 2017","subtitle":"FN America, LLC","title":"Sr. Manager, Channel Marketing"},{"description":"","duration":"Nov 2014 Apr 2017 2 years 6 months","duration_short":"2 years 6 months","end_date":"Apr 2017","start_date":"Nov 2014","subtitle":"FN America, LLC","title":"Manager, Channel Marketing"}],"url":"https://www.linkedin.com/company/fnamericallc"},{"company":"Eastern Outdoors, LLC","company_id":"eastern-outdoors-llc","location":"Standish, Maine","positions":[{"description":"","duration":"Sep 2012 Nov 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2014","start_date":"Sep 2012","subtitle":"Eastern Outdoors, LLC","title":"President"}],"url":"https://www.linkedin.com/company/eastern-outdoors-llc"},{"company":"Century 21 First Choice Realty","company_id":null,"location":"Gorham, Maine, United States","positions":[{"description":"","duration":"Apr 2002 Nov 2014 12 years 8 months","duration_short":"12 years 8 months","end_date":"Nov 2014","start_date":"Apr 2002","subtitle":"Century 21 First Choice Realty","title":"Associate Broker"}],"url":""},{"company":"SIG SAUER, Inc.","company_id":"sigarms","location":"Newington, NH","positions":[{"description":"","duration":"Jul 2011 May 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 2014","start_date":"Jul 2011","subtitle":"SIG SAUER, Inc.","title":"Product Manager"}],"url":"https://www.linkedin.com/company/sigarms"},{"company":"Remington Arms Company","company_id":"remington-ammunition","location":"Madison, NC","positions":[{"description":"","duration":"Feb 2011 Jul 2011 6 months","duration_short":"6 months","end_date":"Jul 2011","start_date":"Feb 2011","subtitle":"Remington Arms Company","title":"Product Manager"}],"url":"https://www.linkedin.com/company/remington-ammunition"},{"company":"Bushmaster Firearms","company_id":"bushmaster-firearms-llc","location":null,"positions":[{"description":"","duration":"Aug 2010 Feb 2011 7 months","duration_short":"7 months","end_date":"Feb 2011","start_date":"Aug 2010","subtitle":"Bushmaster Firearms","title":"Assistant Brand Manager"},{"description":"","duration":"Oct 2008 Aug 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2010","start_date":"Oct 2008","subtitle":"Bushmaster Firearms","title":"Sales / Key Account Manager"}],"url":"https://www.linkedin.com/company/bushmaster-firearms-llc"},{"company":"Bushmaster Custom Shop, LLC","company_id":null,"location":"Jacksonville, NC","positions":[{"description":"","duration":"Jan 2008 Oct 2008 10 months","duration_short":"10 months","end_date":"Oct 2008","start_date":"Jan 2008","subtitle":"Bushmaster Custom Shop, LLC","title":"Manager Business Development"}],"url":""},{"company":"Bushmaster Firearms","company_id":"bushmaster-firearms-llc","location":"Windham, ME","positions":[{"description":"","duration":"Oct 1996 Jan 2008 11 years 4 months","duration_short":"11 years 4 months","end_date":"Jan 2008","start_date":"Oct 1996","subtitle":"Bushmaster Firearms","title":"Sales Representative/Customer Service"}],"url":"https://www.linkedin.com/company/bushmaster-firearms-llc"}]', '["Brandon Rhoten “Jarrod knows how to build and leverage relationships across organizations for the betterment of the business. ”","LinkedIn User “Jarrod is a dedicated champion of the brand. Always going the extra mile and willing to take on any task to further the brand. His industry knowledge, work ethic and excellent people skills will carry him far. ”"]']
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The agent's job is to provide technical expertise and drive product marketing, and today the user is reaching out to the agent because they need assistance in migrating their database systems to the cloud for their software company.
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Agent: ['James Fox', "System Architect and Project Manager in a wide variety of business applications, particularly specialized skills in client/server operations and relational database systems: Oracle, Sybase, and MS-SQL Server I am always interested in migration projects, as well as close interaction with the hardware manufacturers. Challenges: Twenty Five years ago, technology innovations virtually sold themselves. With a bit of advertising here and there, a company was set to launch a new product. Today, however, things have changed dramatically, and marketing has become one of the most vital components to any technology venture. With both global competition and new product roll-outs at an all-time high, it is no longer enough just to develop a product. What is required is an astute marketer with technological expertise, and that is precisely who I am. Working with some of the world’s leading technology companies in which I have led innovative technology teams with complete drive for product marketing, commercialization, joint ventures, partnerships, licensing and related business development operations. Most significant have been financial benefits of implementation projects and cloud engagements. Achievements: These achievements are indicative of the quality and caliber of my career – identify opportunities, drive technology , and create profitable sales and marketing programs. Today's business leverages the strength of my hands-on technology skills which is a win and has been vital to my success in business development and business financial success. Furthermore, my ability to build cooperative client relationships and deliver on time project endeavors has generated accelerated business growth. Specialties: Cloud Infrastructure design and management Server Architecture: Citrix, VMWare, Microsoft Azure Extensive background application conversion projects Server and Workstation Architecture: Imaging and hardware standardization Purchasing: Vendor experience", 'Senior System Administrator at Gainwell Technology', 'Gainwell Technologies', '[{"company":"Gainwell Technologies","company_id":"gainwell-technologies","industry":"IT Services and IT Consulting","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"Healthcare Business for Title XIX contract sold to Gainwell Technology, same business, new company. Healthcare Business for Title XIX contract sold to Gainwell Technology, same business, new company.","duration":"Sep 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Gainwell Technologies","title":"Senior System Administrator"}],"url":"https://www.linkedin.com/company/gainwell-technologies"},{"company":"DXC Technology","company_id":"dxctechnology","location":"","positions":[{"description":"","duration":"Apr 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Apr 2017","subtitle":"DXC Technology","title":"System Administrator"}],"url":"https://www.linkedin.com/company/dxctechnology"},{"company":"HP Enterprise Services","company_id":"hewlett-packard-enterprise","location":"Conway Freight - Portland, OR","positions":[{"description":"","duration":"Oct 2011 Mar 2017 5 years 6 months","duration_short":"5 years 6 months","end_date":"Mar 2017","start_date":"Oct 2011","subtitle":"HP Enterprise Services","title":"Consultant IV - ITO Onshore Wintel"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Future Networking Inc. LLC","company_id":"fni-future-networking","location":"Tigard, OR","positions":[{"description":"","duration":"Oct 2010 Sep 2011 1 year","duration_short":"1 year","end_date":"Sep 2011","start_date":"Oct 2010","subtitle":"Future Networking Inc. LLC","title":"Field Technician"}],"url":"https://www.linkedin.com/company/fni-future-networking"},{"company":"Tri-City Baptist Temple","company_id":null,"location":"TCBT.org","positions":[{"description":"","duration":"Dec 2004 Dec 2009 5 years 1 month","duration_short":"5 years 1 month","end_date":"Dec 2009","start_date":"Dec 2004","subtitle":"Tri-City Baptist Temple","title":"Network Administrator - Volunteer"}],"url":""},{"company":"Intel","company_id":"intel-corporation","location":"","positions":[{"description":"","duration":"Sep 2008 Nov 2008 3 months","duration_short":"3 months","end_date":"Nov 2008","start_date":"Sep 2008","subtitle":"Intel","title":"Project Engineer - Web (NBI SDO)"}],"url":"https://www.linkedin.com/company/intel-corporation"},{"company":"TransCanada","company_id":"tcenergy","location":"10th Floor of the 5th Avenue Building - Portland OR","positions":[{"description":"","duration":"Feb 2007 Jun 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2008","start_date":"Feb 2007","subtitle":"TransCanada","title":"Systems Consultant"}],"url":"https://www.linkedin.com/company/tcenergy"},{"company":"BONNEVILLE POWER ADMINISTRATION","company_id":null,"location":"Bonneville HQ Building 905 11th Ave Portland, OR","positions":[{"description":"","duration":"Jan 2001 Dec 2006 6 years","duration_short":"6 years","end_date":"Dec 2006","start_date":"Jan 2001","subtitle":"BONNEVILLE POWER ADMINISTRATION","title":"Systems Engineer"}],"url":""},{"company":"Kaiser Permanente IT","company_id":"kaiser-permanente","location":"KPB Portland, OR","positions":[{"description":"","duration":"Oct 2000 Sep 2001 1 year","duration_short":"1 year","end_date":"Sep 2001","start_date":"Oct 2000","subtitle":"Kaiser Permanente IT","title":"Distributed Computing Senior"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"Oregon Health Sciences University","company_id":"ohsu","location":"OHSU ITG WIT - Project Team Office","positions":[{"description":"","duration":"Feb 1998 Sep 2000 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2000","start_date":"Feb 1998","subtitle":"Oregon Health Sciences University","title":"Data Communications Technician 2"}],"url":"https://www.linkedin.com/company/ohsu"},{"company":"Quantum Network Solutions","company_id":null,"location":"Quantum Networks - Killeen, TX","positions":[{"description":"","duration":"Feb 1997 Dec 1997 11 months","duration_short":"11 months","end_date":"Dec 1997","start_date":"Feb 1997","subtitle":"Quantum Network Solutions","title":"General Manager"}],"url":""},{"company":"US Army","company_id":"us-army","location":"","positions":[{"description":"","duration":"Apr 1993 Apr 1997 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 1997","start_date":"Apr 1993","subtitle":"US Army","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Tom Kramlik “James is the definition of an IT Professional. His depth of technical knowledge is deep and wide, across all technologies and platforms. His organization and professionalism make him a shining star on our team. As I was getting acclimated to a new difficult client configuration, he was always willing to help, coach, and there when follow-up questions arose. When a weird error or glitch occurs and the team is asked about it, James is often the first to reply and almost always right on the first reply. James is always willing to help out, and always does a fantastic job!”","Melissa Deaton “James was a great student and a great team player. He was knowledgeable and helped at others understand things they didn\'t know.”"]']
User: ['Kirby Repko', 'Experienced Technical Professional with a demonstrated history of working in the computer software industry. Skilled in SQL Server, T-SQL, Reporting Services (SSRS), Power BI, Azure Machine Learning, Data Warehousing, and Software as a Service (SaaS).', 'Cloud Solution Architect at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Computer Software","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jan 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Jan 2016","subtitle":"Microsoft","title":"Cloud Solution Architect at Microsoft"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"RES.NET","company_id":"res.net","location":"Lake Forest CA","positions":[{"description":"","duration":"Sep 2015 Dec 2015 4 months","duration_short":"4 months","end_date":"Dec 2015","start_date":"Sep 2015","subtitle":"RES.NET","title":"Database Consultant"}],"url":"https://www.linkedin.com/company/res.net"},{"company":"ACTIVE Network","company_id":"the-active-network","location":"Greater San Diego Area","positions":[{"description":"Powering over 47K+ Organizations worldwide and 87M+ Transactions annually, Active automates, simplifies and makes every Organizers’ job easier. Active built the largest network of events and organizations.","duration":"Jun 2013 Sep 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2015","start_date":"Jun 2013","subtitle":"ACTIVE Network","title":"Director of Database Operations"}],"url":"https://www.linkedin.com/company/the-active-network"},{"company":"Equator, LLC","company_id":"equatorhomes","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jul 2008 Jun 2013 5 years","duration_short":"5 years","end_date":"Jun 2013","start_date":"Jul 2008","subtitle":"Equator, LLC","title":"Director of Enterprise Database Support"}],"url":"https://www.linkedin.com/company/equatorhomes"},{"company":"Indymac Bank","company_id":"indymac-bank","location":"Pasadena, CA","positions":[{"description":"","duration":"Apr 2005 Jul 2008 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2008","start_date":"Apr 2005","subtitle":"Indymac Bank","title":"Database Development Manager"}],"url":"https://www.linkedin.com/company/indymac-bank"},{"company":"GMAC-RFC","company_id":"gmac-rfc","location":"Burbank, CA","positions":[{"description":"","duration":"Mar 1999 Apr 2005 6 years 2 months","duration_short":"6 years 2 months","end_date":"Apr 2005","start_date":"Mar 1999","subtitle":"GMAC-RFC","title":"Oracle DBA and Data Architect"}],"url":"https://www.linkedin.com/company/gmac-rfc"},{"company":"Glendale Federal Bank","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Aug 1997 Mar 1999 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 1999","start_date":"Aug 1997","subtitle":"Glendale Federal Bank","title":"Oracle Development Consultant"}],"url":""},{"company":"The Walt Disney Company","company_id":"the-walt-disney-company","location":"","positions":[{"description":"","duration":"1992 1997 5 years","duration_short":"5 years","end_date":"1997","start_date":"1992","subtitle":"The Walt Disney Company","title":"Senior Programmer Analyst"}],"url":"https://www.linkedin.com/company/the-walt-disney-company"}]', '["“Kirby drove transformation through customer centricity and trust, solved problems through deep technical enablement projects, and ensured cloud readiness which contributes to long-term success. He successfully established deep trusted and technical relationships with customers resulting in consistent and confident workloads migrations and net-new projects landing on Azure. Kirby also demonstrated a ‘no task is too big or too small’ attitude, and excellence in leadership to drive collective success that contributed to a learn-it-all culture. Kirby often went above and beyond working with people to resolve technical and business blockers, and effectively orchestrated collaboration with engineering teams to deliver value and contribute to project success. He collaborated closely with other team members to drive progress through challenging situations, and contributed to success of others by sharing lessons learned and best practices. Kirby has also worked through some of the most challenging technical situations, but with his deep empathy, consummate professionalism, excellent and problem solving skills, he has time and time again delivered value to people he works with and won them over as raving fans. It was my privilege working with Kirby. Thank you Kirby! ”","“I give Kirby the credit for moulding my career into a BI Developer. I\'ve never seen him angry or lose his cool, always a smile on his face and a \'we\'ll get it done\' attitude. My best boss so far.”"]']
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The agent's job is to develop consumer experience solutions, and today the user is reaching out to the agent because they need assistance with marketing and publicity for their career books.
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Agent: ['Julie Mead', 'I have spent the past 16 years passionately cultivating my art & creative career by learning and absorbing all that I can throughout the journey. I am forever chasing that next big "Wow!" moment. I\'ve extended that passion to focusing on the consumer experience. We take in information in so many ways and when it comes to CPG, a package can only share a small part of the story. My role is to take that story as far as I can take it through imagery and messaging on our online product pages, utilizing proven tactics such as enhanced brand content, video, display ads, and social media. I work closely with marketing and customer teams to build custom strategies for the product and platforms they are present on to help our consumers find the information they want and need beyond the box...or bag...or jar. APPLICATION SKILLS: Adobe CC: Illustrator, Photoshop, InDesign, Animate, Spark, Premier & Audition Microsoft: Powerpoint, Word, Excel, Outlook & SharepointOther: PointRoll, ArtiosCAD, ESKO CS, Leankit, Salesforce, Formstack, Vendor & Seller Central (Amazon), Retail Link, Syndigo, 1 World SyncHardware: Both PC & MAC environments, Kongsburg CAD table, HP Inkjet PlottersCreative Skills: Hand-drawing, Oil & Acrylic painting, watercolor, colored pencil, physical & digital concepts, character illustration, animation, 3D models, logos, brand development & guidelines, Case studies, presentations, corporate marketing collateral, flyers, banners, shirts, direct mail materials, promotional, letterhead & Business cards, Product catalogs & sell sheets, pamphlets, Front end web development and UI design', 'Consumer Experience Solutions Developer', 'Heartland Food Products Group', '[{"company":"Heartland Food Products Group","company_id":"heartland-food-products-group","industry":"Consumer Goods","location":"Carmel, Indiana","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Heartland Food Products Group","title":"eCommerce Content Manager"}],"url":"https://www.linkedin.com/company/heartland-food-products-group"},{"company":"Weston Foods","company_id":"weston-foods-","location":"Brownsburg, Indiana","positions":[{"description":"","duration":"Jul 2017 Nov 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2019","start_date":"Jul 2017","subtitle":"Weston Foods","title":"In-store Activation Manager -US"}],"url":"https://www.linkedin.com/company/weston-foods-"},{"company":"FlexPAC","company_id":"flexpac","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Nov 2014 Jul 2017 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2017","start_date":"Nov 2014","subtitle":"FlexPAC","title":"Art Director"}],"url":"https://www.linkedin.com/company/flexpac"},{"company":"180 Skills Inc","company_id":"180skills","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Jul 2012 Nov 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2014","start_date":"Jul 2012","subtitle":"180 Skills Inc","title":"Graphics Developer/Animator"}],"url":"https://www.linkedin.com/company/180skills"},{"company":"Gannett DESC","company_id":"gannett-desc","location":"Indianapolis","positions":[{"description":"","duration":"Jun 2010 Jul 2012 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2012","start_date":"Jun 2010","subtitle":"Gannett DESC","title":"Digital Media Designer (Point person)"}],"url":"https://www.linkedin.com/company/gannett-desc"},{"company":"wslash LLC","company_id":"wslash","location":"","positions":[{"description":"","duration":"Jun 2009 Nov 2009 6 months","duration_short":"6 months","end_date":"Nov 2009","start_date":"Jun 2009","subtitle":"wslash LLC","title":"Production Artist (contract)"}],"url":"https://www.linkedin.com/company/wslash"},{"company":"The Vomela Companies","company_id":"vomela","location":"","positions":[{"description":"","duration":"Dec 2006 Jun 2009 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2009","start_date":"Dec 2006","subtitle":"The Vomela Companies","title":"CAD Drafter/3D artist/Graphic Designer"}],"url":"https://www.linkedin.com/company/vomela"},{"company":"Trycatch Game Studios","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2008 Feb 2009 6 months","duration_short":"6 months","end_date":"Feb 2009","start_date":"Sep 2008","subtitle":"Trycatch Game Studios","title":"Production Artist Intern"}],"url":""}]', '["Luke Boly “No matter the job task, Julie will work hard to accomplish that task. I\'ve had the pleasure to work with Julie for a few years at two different jobs. We started out together as digital ad designers at Gannett where Julie\'s attention to standards and details elevated her to a team lead role. It was at 180 Skills that the same passion and care for her work stood out in everything she created. Taking the time to get to know Julie, you will find a great, honest person to talk to every day. Any team would be lucky to have a Julie as either member or leader.”","Marsha McFadgen “Julie\'s work ethic is something to be admired. As a highly valued member of the Customer Strategy & Shopper Marketing COE team at Weston Foods, Julie could always be counted on to get the job done. Managing a full workload, she also often took on additional projects to help the broader team meet tight deadlines with a \'whatever it takes\' attitude. Julie is a talented graphic designer and an expert in merchandising activation. She sweats the details and asks the important questions to ensure every project is completed with precision. Where Julie really stood out for me was in her initiative. She is a go getter! Julie was exceptional at sourcing her own solutions to problems, identifying untapped opportunities and bringing new thinking to the business. Julie is a smart, dedicated, multi-talented individual and an asset to any organization.”"]']
User: ['Selena Hicks', 'Senior-level marketing and communications specialist with excellent written, creative, problem-solving, and interpersonal skills and a passion for brand management, project management, and team leadership.', 'Senior Marketing Communications Manager at Paradigm Education Solutions', 'Paradigm Education Solutions', '[{"company":"Paradigm Education Solutions","company_id":"paradigm-education-solutions","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Paradigm Education Solutions","title":"Senior Marketing Communications Manager"},{"description":"","duration":"Jan 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Paradigm Education Solutions","title":"Marketing and Communications Manager"}],"url":"https://www.linkedin.com/company/paradigm-education-solutions"},{"company":"JIST Career Solutions","company_id":"jist-publishing","location":null,"positions":[{"description":"","duration":"Jul 2015 Jan 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2018","start_date":"Jul 2015","subtitle":"JIST Career Solutions","title":"Senior Product Marketing Manager"},{"description":"","duration":"Jul 2014 Jul 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2015","start_date":"Jul 2014","subtitle":"JIST Career Solutions","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/jist-publishing"},{"company":"Paradigm Education Solutions","company_id":"paradigm-education-solutions","location":"Noblesville, IN","positions":[{"description":"","duration":"Mar 2013 Jun 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2014","start_date":"Mar 2013","subtitle":"Paradigm Education Solutions","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/paradigm-education-solutions"},{"company":"JIST Career Solutions","company_id":"jist-publishing","location":null,"positions":[{"description":"","duration":"Jun 2011 Mar 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2013","start_date":"Jun 2011","subtitle":"JIST Career Solutions","title":"Marketing and Public Relations Manager"},{"description":"","duration":"Oct 2008 Jun 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2011","start_date":"Oct 2008","subtitle":"JIST Career Solutions","title":"Publicist"},{"description":"","duration":"May 2006 Oct 2008 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2008","start_date":"May 2006","subtitle":"JIST Career Solutions","title":"Marketing Communications Copywriter"}],"url":"https://www.linkedin.com/company/jist-publishing"}]', '["Ellen Sautter “My co-author and I really appreciated Selena\'s assistance with our two books! We\'ve published two career books through JIST Publishing, And Selena was a huge help with marketing and publicity for those books. We look forward to more collaboration with her!”","Laurence Shatkin “Selena is an accomplished publicist with highly effective writing skills. She is very knowledgeable about how to promote books and other publications. I have benefited greatly from her high-impact press releases, her blog entries, her website updates, and her facilitation of interviews with the media.”"]']
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The agent's job is to provide security and performance solutions for web-facing assets, and today, the agent is reaching out to the user because they need assistance in planning and managing a high-profile event.
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Agent: ['Kellam Witherington', "Here at Cloudflare, our mission is to build a better internet. With new threats and challenges emerging daily, let us be be the security and performance experts so that you can focus on your core business. CDN, DNS, DDoS protection and application-layer security are just the tip of the iceberg... Find out how we can protect and accelerate your web-facing assets.Cloudflare offers fully integrated security and performance for Websites, Apps, SaaS, APIs, Networks and Remote Devices. Get enterprise class speed and protection at a flat rate.More than 25 million web properties, and 15% of the fortune 1000, trust Cloudflare to keep them secure and fast. Our global network learns from attacks in real time, applying rules to protect all Cloudflare customers from the latest and greatest web threats.Sound engineer and musician. When I'm not slanging Cloud Security, catch me in the studio recording/mixing/mastering for my friends.", 'Account Executive at Cloudflare, Inc.', 'Cloudflare, Inc.', '[{"company":"Cloudflare, Inc.","company_id":"cloudflare","industry":"Internet Publishing","location":"Austin, Texas","positions":[{"description":"Cloudflare (NYSE: NET) speeds up and protects millions of websites, APIs, SaaS services, and other properties connected to the Internet. Our Anycast technology enables our benefits to scale with every server we add to our growing, global footprint of 200+ data centers. We can secure and accelerate any packet for any protocol, across any path.blog.cloudflare.comWeb Security, DDoS protection, Load balancing, Web optimization, DNS, CDN, Web Application Firewall, Cybersecurity, Bot Management, Layer 3.","duration":"Jan 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Cloudflare, Inc.","title":"Account Executive"}],"url":"https://www.linkedin.com/company/cloudflare"},{"company":"Oracle","company_id":"oracle","location":null,"positions":[{"description":"Field Account Executive supporting small to medium sized (SMB) businesses in all Wisconsin metros. Partnering with company leadership to enable next-gen business intelligence through scalable, secure analytics.","duration":"Jun 2019 Jan 2020 8 months","duration_short":"8 months","end_date":"Jan 2020","start_date":"Jun 2019","subtitle":"Oracle","title":"SMB Field Account Executive, Cloud & Analytics"},{"description":"Working with National Accounts in Chicago and the greater metro to cut IT costs, improve information security, integrate systems, automate business processes, and reduce IT complexity.FY19 - 177% annual attainment across 47 transactions, 272% YoY growth","duration":"Sep 2017 May 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2019","start_date":"Sep 2017","subtitle":"Oracle","title":"National Account Manager - Core Technology"},{"description":"","duration":"Feb 2017 Sep 2017 8 months","duration_short":"8 months","end_date":"Sep 2017","start_date":"Feb 2017","subtitle":"Oracle","title":"Cloud Trial Specialist, PaaS & IaaS"},{"description":"As an Core Tech SDR in the ITSDR division, I work closely with Oracle Marketing to develop Commercial & Public Sector accounts for North America and Canada. I am responsible for assisting SMB, Enterprise, National, and Government accounts with simplifying their current IT-infrastructures to optimize operational efficiency. I organize and execute an account plan to help clients deliver maximum revenue potential with improved solutions in our Hardware, Middleware, Database, Cloud and Business Intelligence divisions.","duration":"May 2016 Feb 2017 10 months","duration_short":"10 months","end_date":"Feb 2017","start_date":"May 2016","subtitle":"Oracle","title":"Core Technology Consultant"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Ripple Music","company_id":"ripple-music-app","location":"Austin, Texas Area","positions":[{"description":"Ripple Music is a music influence tracking concept designed on the principal that an artist\'s most loyal fans want to be seen as pioneers for that artist instead of passive listeners. Help grow an unsigned artist\'s local brand by promoting their music on our platform, and watch your status and influence spread as you both rise to stardom. Our mission is to bring musicians and music fans closer together by aligning the incentives of musical artists with those of their fans. Through this, we aim to provide musical artists with an alternate route to success than the traditional music label.","duration":"Aug 2016 Jan 2020 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2020","start_date":"Aug 2016","subtitle":"Ripple Music","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/ripple-music-app"},{"company":"Perfecto Mobile","company_id":"perfecto-mobile","location":"Woburn, MA","positions":[{"description":"• Target market analytics• Price structure analytics• Client lead data cleanup for existing leads • Consolidating and populating incoming leads• Salesforce.com account accuracy assurance• Client lead research for targeted accounts (Hoovers and Discover.org)• Lead prospecting research • Client trend analysis(Clients: Verizon, HP, Motorola, GE, Rolex, Prudential, Bank of America, Citigroup, and more)• Web testing and editing • B2B Advertising and Ad placement","duration":"May 2014 Jan 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2016","start_date":"May 2014","subtitle":"Perfecto Mobile","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/perfecto-mobile"},{"company":"Verbatim Sound Studios","company_id":"verbatim-sound-studios","location":"New York, NY","positions":[{"description":"• Significant role in technology checks• Data collection, organization, and backup • Efficient and timely implementation of inventory methods and replenishment of stock • Provided clients with exemplary customer service to ensure repeat business Clients: Target, Chevy, Buffalo Wild Wings, AT&T, and others • Worked cooperatively with sound engineers, assisting with commercial audio production • Significant role in technology checks• Data collection, organization, and backup • Efficient and timely implementation of inventory methods and replenishment of stock • Provided clients with exemplary customer service to ensure repeat business Clients: Target, Chevy, Buffalo Wild Wings, AT&T, and others • Worked cooperatively with sound engineers, assisting with commercial audio production","duration":"Jul 2011 Jul 2011 1 month","duration_short":"1 month","end_date":"Jul 2011","start_date":"Jul 2011","subtitle":"Verbatim Sound Studios","title":"Assistant Audio Engineer"}],"url":"https://www.linkedin.com/company/verbatim-sound-studios"}]', '["Mara Gibson “I have had the pleasure to work side by side with Kellam for almost two years. I\'ve seen Kellam engage with Oracle\'s most complex accounts and forge partnerships with them that yield consistent growth and revenue. He works very hard not only at his job but at obtaining knowledge outside of work that will add to his skill set. He pivots quickly and adapts to changes well. He\'s a asset both as a leader and a motivated individual contributor. I am lucky to have him on my team! ”","Gideon Pridor “It was my pleasure to work with Kellam on several projects at Perfecto Mobile. Proving special analytic and technical skills, Kellam was able to successfully drive strategic projects for the company making an impact through business analytics, market research and marketing automation optimization (Salesforce, Marketo, Hoovers etc.). Kellam is a fast learner, adaptive, mission and detail oriented as well as a good team player who is fun to work with. He would be a great asset to any company, I would hire him again in a heartbeat...”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']
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The agent's job is to generate new experiences and take the consultative approach to sales, and today, the agent is reaching out to the user because they need to discuss potential software engineering opportunities at the agent's company.
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Agent: ['Todd Miner', 'I am an open-minded, enthusiastic individual with a passion for generating new experiences and taking the consultative approach to sales. My goal is to constantly challenge myself and others to see ordinary things from a new perspective.', 'Enterprise Account Executive at Snapdocs', 'Snapdocs', '[{"company":"Snapdocs","company_id":"snapdocs","industry":"Software Development","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Snapdocs","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/snapdocs"},{"company":"VoiceOps","company_id":"voiceops","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"VoiceOps","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/voiceops"},{"company":"Fictiv","company_id":"fictiv","location":null,"positions":[{"description":"","duration":"Nov 2018 Oct 2019 1 year","duration_short":"1 year","end_date":"Oct 2019","start_date":"Nov 2018","subtitle":"Fictiv","title":"Enterprise Account Executive"},{"description":"","duration":"Jun 2018 Nov 2018 6 months","duration_short":"6 months","end_date":"Nov 2018","start_date":"Jun 2018","subtitle":"Fictiv","title":"Account Executive"}],"url":"https://www.linkedin.com/company/fictiv"},{"company":"Zendesk Sell","company_id":"zendesksell","location":null,"positions":[{"description":"Formerly Base CRM - Acquired by Zendesk in 2018","duration":"Mar 2017 Jun 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2018","start_date":"Mar 2017","subtitle":"Zendesk Sell","title":"Account Executive"},{"description":"","duration":"Mar 2016 Feb 2017 1 year","duration_short":"1 year","end_date":"Feb 2017","start_date":"Mar 2016","subtitle":"Base","title":"Enterprise SDR"}],"url":"https://www.linkedin.com/company/zendesksell"},{"company":"Simply Driven","company_id":"simply-driven-executive-search","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Aug 2014 Feb 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2016","start_date":"Aug 2014","subtitle":"Simply Driven","title":"Full Cycle Recruiter"}],"url":"https://www.linkedin.com/company/simply-driven-executive-search"},{"company":"Protis","company_id":"protis","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"May 2013 Jul 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2014","start_date":"May 2013","subtitle":"Protis","title":"Recruiter"}],"url":"https://www.linkedin.com/company/protis"},{"company":"Konica Minolta Business Solutions U.S.A., Inc.","company_id":"konica-minolta-business-solutions-u-s-a--inc-","location":"Greater Chicago Area","positions":[{"description":"- Hardcore cold calls and walk-ins- 146% FY2012 Quota - Hardcore cold calls and walk-ins- 146% FY2012 Quota","duration":"Jun 2012 May 2013 1 year","duration_short":"1 year","end_date":"May 2013","start_date":"Jun 2012","subtitle":"Konica Minolta Business Solutions U.S.A., Inc.","title":"Account Executive"}],"url":"https://www.linkedin.com/company/konica-minolta-business-solutions-u-s-a--inc-"},{"company":"WIUX","company_id":"wiux","location":"Bloomington, Indiana Area","positions":[{"description":"- Play music, entertain, blog about up-and-coming albums - Play music, entertain, blog about up-and-coming albums","duration":"Feb 2012 Jul 2012 6 months","duration_short":"6 months","end_date":"Jul 2012","start_date":"Feb 2012","subtitle":"WIUX","title":"Radio DJ"}],"url":"https://www.linkedin.com/company/wiux"}]', '["Gregory Kubitski “Working with Todd was definitely a great experience. He really took the time to get to know me and what I was looking for. He knew exactly where I wanted to be professionally as well as personally. The level of dedication to his clients and his job are off the charts. He helped me into the position that I am in currently and I must say that this is the first time in a long time that I ahve actually been heppy to go to work. I would definitely recommend anyone lokoing for work to use him.”","Philip Bond “Through the work that Todd put in for me, I achieved what I actually wanted in a career move. Very transparent process, excellent communication skills and worked very hard to find my desired job in the controls industry. Highly personable, excellent recruiter.”"]']
User: ['Sara Akhtar', 'Completed my Bachelor’s in Software Engineering from Charles W. Davidson College of Engineering at San Jose State University.', 'Software Engineer at IBM', 'IBM', '[{"company":"IBM","company_id":"ibm","industry":"IT Services and IT Consulting","location":"San Jose, California, United States","positions":[{"description":"","duration":"Jul 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Jul 2021","subtitle":"IBM","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"San Jose State University","company_id":"san-jose-state-university","location":"San Jose, California, United States","positions":[{"description":"","duration":"Aug 2020 Jul 2021 1 year","duration_short":"1 year","end_date":"Jul 2021","start_date":"Aug 2020","subtitle":"San Jose State University","title":"Software Programmer"}],"url":"https://www.linkedin.com/company/san-jose-state-university"},{"company":"SJSU Peer Connections","company_id":"sjsupeerconnections","location":"San Jose","positions":[{"description":"- Overlooked and conducted workshops and training for 30 mentors on topics like mentoring strategies, communication skills, active listening, problem solving and conflict resolution.- Assisted students to develop effective strategies to face challenges in their personal and professional growth.","duration":"Aug 2018 May 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2020","start_date":"Aug 2018","subtitle":"SJSU Peer Connections","title":"Peer Mentor Lead"}],"url":"https://www.linkedin.com/company/sjsupeerconnections"},{"company":"Risk & Safety Assessment of Autonomous Vehicles","company_id":null,"location":"San Jose","positions":[{"description":"Impact of Smart Phones\' Interaction Modality on Driving Performance for Conventional and Autonomous Vehicles: The project will investigate how different modes of interaction of drivers with a smart phone (i.e., manual texting vs. voice usage) affect driver’s distraction and performance in both conventional and semi-autonomous vehicles.- Researched usability of various user interfaces for drivers in autonomous cars placed in non-ideal situations.- Developed an Android app to conduct research on the effects of different modes of interaction while driving an automated vehicle.- Integrated with Google APIs to add new features such as speech recognition and maps.- Wrote Python scripts to extract, parse, and analyze data collected from 32 participants between the ages of 18-48.","duration":"Oct 2018 Dec 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2019","start_date":"Oct 2018","subtitle":"Risk & Safety Assessment of Autonomous Vehicles","title":"Research Assistant"}],"url":""},{"company":"Salesforce","company_id":"salesforce","location":"Bellevue, Washington","positions":[{"description":"The Feeds-UI core app is an interactive discussion forum where a user will be able to create a topic, post and view questions for a topic, post and view comments for a question post, like and manipulate question posts and comments.- Rebuilt Feeds-UI core app in production from scratch using Salesforce Lightning Web Components and delivered the app with 30% faster performance.- Wrote unit, integration, regression and end-to-end tests and contributed to the overall testing infrastructure of the app with 100% code coverage.- Presented changes and progress made by the team to the entire org.","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Salesforce","title":"Software Engineering Intern"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"SnapCheck","company_id":"snapcheck","location":"United States","positions":[{"description":"We provide paperless digital e-check technology as an alternative to traditional checks for B2B electronic check payments.While working here I: - Created and implemented robust test cases for the API using Java and web client using JavaScript.- Implemented integration and unit tests with 100% code coverage for distributed micro-services using Java.- Helped locate bottlenecks and assisted to devise solutions.","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"SnapCheck","title":"Software Engineering Intern"}],"url":"https://www.linkedin.com/company/snapcheck"},{"company":"Avanza Solutions","company_id":"avanza-solutions","location":"Dubai, United Arab Emirates","positions":[{"description":"Technology is the foundation on which any lucrative business stands, it optimizes efforts, streamlines operations and mitigates risk. IT leverages products & services by providing a more focused, customized, and consistent experience every time. Our services ensure that you reach your customers through the best channel, in the best way, and with minimal hassle. As a result, you achieve business benefits like increased productivity, improved efficiency, and faster execution of initiatives.While working here I:- Added and updated various features like sign-in, sign-up on customer support portal.- Created a framework to connect to a database and sanitize and run queries based on inputs from users.","duration":"Jul 2017 Aug 2017 2 months","duration_short":"2 months","end_date":"Aug 2017","start_date":"Jul 2017","subtitle":"Avanza Solutions","title":"Software Engineering Intern"}],"url":"https://www.linkedin.com/company/avanza-solutions"},{"company":"one8one","company_id":null,"location":"United Arab Emirates","positions":[{"description":"Black Iris is a publishing and creative design agency that generates genius branding, smart marketing ideas, effective social media management, mobile optimized websites, impressive apps and creative graphics and written content. We ignite curiosity and create unusual things that breed conversations and create a buzz. Black Iris was born from a passion to create curiosity, awaken imagination and encourage expression. We aim for quality content, which encourages public interaction. We partner with clients to design influential brand experiences through strategy, story-telling, digital products and integrated experiences on web, mobile and in real life.While working here, I: - Developed user interface of main website using HTML/CSS/JavaScript - Interviewed and wrote multiple articles on potential local figures in United Arab Emirates","duration":"Jun 2014 Aug 2014 3 months","duration_short":"3 months","end_date":"Aug 2014","start_date":"Jun 2014","subtitle":"one8one","title":"Internship"}],"url":""}]', '["“I worked with Sara during her Summer internship at Salesforce in 2019 at the Bellevue, Washington location. I operated as both a scrum master and manager for the intern team that was tasked with rewriting the feeds component of Salesforce communities to using Lightning Web Components. What stood out most to me regarding Sara was her ability to speak up. Ultimately the team was able to not only finish the project, but finish it early and complete additional work.”","“I worked with Sara at SnapCheck Inc. where she was a Software Engineering intern (I was Sr Software Engineer). While I was not technically her supervisor, we worked together closely and I assigned her most of her tasks, and provided guidance when necessary. Sara showed the capability to quickly learn and retain information. She was very eager to learn and help out everyone on the team whenever she could. She was an enthusiastic team player and a great person to have in the office.”"]']
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The agent's job is to oversee project management in the utility and power industry, and today they are reaching out to the user, who is a lead designer, because they need assistance with designing the user interface for an upcoming power generation project.
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Agent: ['Melissa Angeli, MBA, PMP, PMI-RMP', 'Engineer Project Manager in working in the utility and power industry performing at various responsibility levels including Project Management, Risk Management, Quality Control, Engineering, Scheduling, and Field Engineering. Holding over seventeen years experience as a Project Manager responsible for various projects, design, engineering, quality control, planning, scheduling, budgeting, permitting and timeline management.', 'Principal Project Manager at LaFata Contract Services', 'LaFata Contract Services', '[{"company":"LaFata Contract Services","company_id":"lafata-contract-services","industry":"Utilities","location":"Greater Philadelphia Area","positions":[{"description":"LCS Principal Project Manager providing leadership to multidisciplinary and diverse teams to execute a portfolio of Transmission, Substation, and Distribution projects and programs across PECO Energy territory (Philadelphia metropolitan region), focused on achieving excellence on Safety, Schedule adherence, Budget accuracy, and customer satisfaction. Responsible for managing several electric utility projects that provide capacity and system performance upgrades across PECO Energy territory. LCS Principal Project Manager providing leadership to multidisciplinary and diverse teams to execute a portfolio of Transmission, Substation, and Distribution projects and programs across PECO Energy territory (Philadelphia metropolitan region), focused on achieving excellence on Safety, Schedule adherence, Budget accuracy, and customer satisfaction. Responsible for managing several electric utility projects that provide capacity and system performance upgrades across PECO Energy territory.","duration":"Apr 2018 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Apr 2018","subtitle":"LaFata Contract Services","title":"Principal Project Manager"}],"url":"https://www.linkedin.com/company/lafata-contract-services"},{"company":"Kupchak Consulting LLC","company_id":null,"location":"Bethlehem,PA","positions":[{"description":"Independent Consultant offering project management services to State and Federal Government as well as private sector.* Certified as a Women’s Business Enterprise (WBE) and a Woman Owned Small Business (WOSB) through the Women’s Business Enterprise National Council (WBENC), the nation’s largest third-party certifier of businesses owned and operated by women in the US. Independent Consultant offering project management services to State and Federal Government as well as private sector.* Certified as a Women’s Business Enterprise (WBE) and a Woman Owned Small Business (WOSB) through the Women’s Business Enterprise National Council (WBENC), the nation’s largest third-party certifier of businesses owned and operated by women in the US.","duration":"May 2017 May 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2018","start_date":"May 2017","subtitle":"Kupchak Consulting LLC","title":"President"}],"url":""},{"company":"Energy Initiatives Group","company_id":"energy-initiatives-group","location":"Marlborough, MA","positions":[{"description":"Engineer Project Manager providing leadership to multidisciplinary and diverse teams to execute a portfolio of Power Generation, Transmission, and Substation projects in the Northeast region focused on achieving excellence on safety, schedule adherence, budget accuracy, and customer satisfaction. Engineer Project Manager providing leadership to multidisciplinary and diverse teams to execute a portfolio of Power Generation, Transmission, and Substation projects in the Northeast region focused on achieving excellence on safety, schedule adherence, budget accuracy, and customer satisfaction.","duration":"Sep 2015 Apr 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2017","start_date":"Sep 2015","subtitle":"Energy Initiatives Group","title":"Project Manager"}],"url":"https://www.linkedin.com/company/energy-initiatives-group"},{"company":"PPL Corporation","company_id":"ppl-corporation","location":"Allentown, Pennsylvania Area","positions":[{"description":"Engineer Project Manager for Transmission & Substation Projects ($66 Million Dollar Portfolio).1) Jenkins-Stanton- Add 2nd 230 kV Ckt- Add 2nd 230kV circuit to existing Jenkins-Stanton line. Current line is approximately 8 miles of all lattice towers (except 1). Transfer MTN-STN 1 to adjacent bay which requires removing it from its current tower outside the substation. Remove/replace relays at Stanton Substation and install Jenkins Special Protection Scheme2) Removal of De-Energized Lines Program-Phase 1-3; Remove the existing 69 kV transmission lines. These de-energized transmission lines were identified to be removed under this program due to risk of de-energized transmission line falling and causing an outage to an undercrossing distribution line. The de-energized transmission lines are suspected to fall due to a variety of reasons inclusing age, performance issues, maintenance issues, and copper theft. This project was divided into 3 phases. Phase 1 was completed on 5/30/2014, Phase 2 will be completed by 4/15/2015, and Phase 3 has a projected completion of 06/30/2015.3) Frackville Capacitor Bank Project:Installation of the 80 MVAR, 230 kV Cap Bank, new control cubicle installation, transmission work, and civil/structural work at Frackville 230/69kV Substation. Additional work that will be coordinated with this project is the 230 KV CB replacement, 69 kV CB replacement, and the Eldred 230 kV line relaying.","duration":"Nov 2013 Jun 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2015","start_date":"Nov 2013","subtitle":"PPL Corporation","title":"Project Manager- Transmission & Substations"}],"url":"https://www.linkedin.com/company/ppl-corporation"},{"company":"American Infrastructure","company_id":"allan-myers","location":"Baltimore/Washington International Thurgood Marshall Airport","positions":[{"description":"Managed the Quality Control program for Runway 15R-33L Standard Compliance Earthwork Package at Baltimore / Washington International Thurgood Marshall Airport - $21M budget. This includes the development and implementation of the Quality Control Program, budget and Quality Orientation for field and subcontractor crews. Ensuring that the Quality Control Plan is communicated, implemented and maintained at all levels of the AI departments, subcontractors and suppliers. Providing oversight of field and subcontractor crews performing work to specifications and ensuring the inspection, civil, electrical and mechanical testing and auditing is performed and implemented from initial construction through final inspection, acceptance and operation (cradle-to-grave engineering and project management) of the facilities. Directing mass earthwork and grading, construction of retaining wall, service roadway construction, and facilitating the Restricted Security Area (RSA) Program and Standards compliance for Runway 15R – 33L","duration":"Apr 2013 Nov 2013 8 months","duration_short":"8 months","end_date":"Nov 2013","start_date":"Apr 2013","subtitle":"American Infrastructure","title":"Construction Quality Control (CQC) Plan Manager"}],"url":"https://www.linkedin.com/company/allan-myers"},{"company":"Constellation Energy","company_id":"constellation-energy","location":"","positions":[{"description":"-Project Manager responsible for engineering, design, and implementation of the Coal Combustion By-Product Temporary Storage Facilities at C.P. Crane Generating Station (two 193 MW coal units). Project included the design of temporary storage facility to house 1,000 tons of Coal Combustion By-Products for a period of eight (8) days. Project was brought in on-time and on-budget through the coordination of meetings with plant management and project team on the building estimates, feasibility studies, permit requirements, and a project business case.-Project Manager responsible for the Maintenance Dredging at Brandon Shores (BS) Generating Station (two 643 MW coal units). Project required 17,000 cubic yards of dredged material to be relocated to maintain the BS Channel Area, and required permits from the Maryland Port Authority and the Maryland Department of the Environment.","duration":"May 2007 Jul 2012 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jul 2012","start_date":"May 2007","subtitle":"Constellation Energy","title":"Civil Engineer"}],"url":"https://www.linkedin.com/company/constellation-energy"},{"company":"Baltimore Gas & Electric","company_id":"baltimore-gas-&-electric","location":"","positions":[{"description":"-Responsible for the upgrades of Pump Stations for Transmission 110 kV and 230 kV pipe-type cable which included the installation of hydraulic, control and monitoring equipment for pipe cable terminal systems.-Responsible for the monthly, quarterly, and annual budget for Underground Transmission Department for O&M and Capital Projects. Developed and monitored models of transmission circuits in Plant Information (PI) Historian for the HPFF Pipe Type Cable systems for Underground Transmission.","duration":"Sep 2005 May 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2007","start_date":"Sep 2005","subtitle":"Baltimore Gas & Electric","title":"Engineer Analyst"}],"url":"https://www.linkedin.com/company/baltimore-gas-&-electric"}]', '["Greg Lofton “Melissa and I worked in different groups, but for the same company for the past 6 years or so. I have had the benefit of observing Melissa\'s work from a distance and through some indirect contact. Melissa has always followed the company\'s safety protocols, and always works with the safety of herself and those around her in mind. She is highly dependable for her work ethic and is a self-starter when given an assignment. She can be given a one-line instruction and she can hit the target with the results as well as setting of a process for others to follow if needed. Melissa has balanced her work performance with her school work (working on her MBA at night), which demonstrates her abilities to multi-task. However, through company down-sizing over the past few years, multi-tasksing at work has become the normal routine. If in the position to need and engineer or project manager, I would definitely hire Melissa. Greg Lofton Senior Engineer Distribution Work Procedures Baltimore Gas & Electric Company”","John Forbes M.B.A., PMP “Melissa is a customer-oriented project manager with a sound approach to engineering principles. She engages her customers in project design, and is adept at keeping them up to date on progress. Melissa jumped in to assist us with an emergent issue on a damaged silo, and her expertise enabled us to lessen our downtime considerably. I always enjoy working with her, and appreciate her professionalism greatly.”"]']
User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']
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The agent's job is to advance customer and partner satisfaction with Microsoft products and services, and today the user is reaching out to the agent because they need assistance in implementing a lifecycle framework for their systems infrastructure.
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Agent: ['Donna Little', 'I advance customer and partner satisfaction and the experience with our products and services. One of my priorities is to enable customers to innovate and realize value by providing predictability and transparency through a Lifecycle framework. I work directly with managers and executives on cross organizational challenges by translating business strategy and policy into compelling and customer-centric messages, and defining, implementing and managing lifecycle policies to ensure successful execution and landing of servicing and support timeline messaging across internal and external audiences.', 'Director Business Programs CPE at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Computer Software","location":null,"positions":[{"description":"As a member of the Customer and Partner Experience (CPE) team, I am responsible for protecting and advancing customer and partner satisfaction with Microsoft worldwide. My primary focus is on the strategy and execution of Lifecycle Policies for Microsoft products and services worldwide. These policies help drive increased competitive differentiation for Microsoft by enabling customers and partners to better plan for and derive value from their Microsoft-related investments.","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Microsoft","title":"Director Business Programs CPE"},{"description":"Responsible for protecting and advancing customer and partner satisfaction with Microsoft. Work to better understand customers, respond to their issues, and ensure they are truly satisfied by achieving the goals most important to them. Enable customers to innovate and realize value by accelerating adoption of their cloud solutions to transform their businesses. work directly with managers and executives on challenges that run across divisional product and services groups. Responsible for the strategy and execution of Lifecycle Policies for Microsoft products and services worldwide, policies that help drive increased competitive differentiation for Microsoft by enabling customers and partners to better plan for and derive value from their Microsoft-related investments.","duration":"Sep 2019 Mar 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2021","start_date":"Sep 2019","subtitle":"Microsoft","title":"Senior Business Program Manager"},{"description":"Spearheaded and implemented Microsoft\'s global Modern Lifecycle Policy. Partnered with Microsoft engineering, marketing, business planning, legal, and services stakeholders to operationalize Lifecycle policies for Microsoft\'s products and services. Advocated for customers while negotiating policy solutions with business groups.Translated business strategy and policy into compelling and customer-centric messages, and defined, implemented and managed a lifecycle framework to ensure successful execution and landing of all policy messaging across internal and external audiences. Drive and manage the internal governance process relating to Lifecycle Policy.","duration":"Jul 2012 Sep 2019 7 years 3 months","duration_short":"7 years 3 months","end_date":"Sep 2019","start_date":"Jul 2012","subtitle":"Microsoft","title":"Program Manager"},{"description":"Responsible for the management, forecasting, and attainment of sales goals for a Microsoft corporate territory with the following metrics: revenue growth, product adoption, renewal/true up rates, and net new business growth in the Midwest area. Customer Satisfaction team champ.","duration":"Mar 2000 Jul 2012 12 years 5 months","duration_short":"12 years 5 months","end_date":"Jul 2012","start_date":"Mar 2000","subtitle":"Microsoft","title":"Account Exec"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"US West Small Business Group","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1998 Mar 2000 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2000","start_date":"Jan 1998","subtitle":"US West Small Business Group","title":"Account Manager"}],"url":""}]', '["“I had the pleasure of working side by side Donna for two years. I followed her example her direction and found her to be a true professional on all fronts. She taught me so much and at times I am sure it was exhausting on her part but she never let me know... She is a phenomenal Technical Resource. A \\"Goal Oriented\\", \\"Results Driven\\" Superstar. I would work with her again anytime.”","“Managing a territory remotely would be a challenge for anyone, but Donna has found a way to effective use the resources at her disposal to deliver results. Always professional, Donna is an absolute pleasure to work with. She stays calm under pressure and is able to rally the troops when necessary.”"]']
User: ['Bob Lang', "Experienced Independent Consultant with a demonstrated history of working in the information technology and services industry. Strong consulting professional skilled in Systems Administration, Network Administration, Training, Customer Service, Project Planning, Team Building, and Leadership. I bring a variety of skills to bear on every problem. No company is too big or too small -- I've worked successfully at all levels.", 'Manager of Systems Administration at **Private**', '**Private**', '[{"company":"**Private**","company_id":null,"location":"","positions":[{"description":"Oversees the Systems Infrastructure Team Oversees the Systems Infrastructure Team","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"**Private**","title":"Manager of Systems Administration"}],"url":""},{"company":"Self-employed","company_id":null,"location":"Longmont, CO","positions":[{"description":"","duration":"Jan 1990 - Present 31 years 9 months","duration_short":"31 years 9 months","end_date":"Present","start_date":"Jan 1990","subtitle":"Self-employed","title":"Systems/Network Infrastructure Engineer"}],"url":""},{"company":"Langconsulting","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1990 - Present 31 years 9 months","duration_short":"31 years 9 months","end_date":"Present","start_date":"Jan 1990","subtitle":"Langconsulting","title":"Independant Consultant"}],"url":""},{"company":"Semler Scientific","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2019 Oct 2019 1 month","duration_short":"1 month","end_date":"Oct 2019","start_date":"Oct 2019","subtitle":"Semler Scientific","title":"Senior Systems Administrator"}],"url":""},{"company":"Advanced Technology Solutions","company_id":"atssocal","location":"Broomfield, CO","positions":[{"description":"I administered all systems in South, Central, and North America. I was the primary resource for all Nutanix clusters. I performed all migrations from legacy VM Clusters to Nutanix in North America. I transitioned all backups from Backupexec to CommVault. I was the resident Mac expert. I implemented a Red Hat SAMBA server to facilitate Mac data into the common storage model. I was a lead domain administrator in the Atlantic migration team that evacuated the WhiteWave domain and moved all objects to Danone North America’s domain. I built and provisioned new servers as well as monitored and tuned all systems for optimum performance. I am a Tier-3 escalation for all business and Production systems issues. I am a key point of contact for all sites. I have a reputation for getting things done quickly and accurately -- and CALMLY.","duration":"Jul 2017 Oct 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2019","start_date":"Jul 2017","subtitle":"Advanced Technology Solutions","title":"Systems Infrastructure Engineer"}],"url":"https://www.linkedin.com/company/atssocal"},{"company":"Frasier Meadows Manor Inc.","company_id":"frasier-meadows-manor-inc-","location":"Boulder, CO 80303","positions":[{"description":"• Corrected network VLAN and DHCP issues• Corrected DHCP and AD Servers for true redundancy• Rebuilt Exchange 2007 Server after crash• Set up new Windows 2012 servers• Replaced Revenetix backup with Barracuda appliance. Configured ISP access to accommodate cloud backup and cloud High Availability• Spec’d and installed infrastructure for backup wireless broadband service• Upgraded Sonicwall Firewalls. Re-configured them to load balance between two separate ISPs. Configured for High Availability. Tested weekly.• Upgraded HP SAN with additional shelves for additional storage• Upgraded HP San to new SAN and migrated data – repurposed old SAN storage• Upgraded and installed HP Proliant Gen9 server farm. Re-purposed old servers (Gen 6 and Gen 8)• Set up additional servers for File Serving and testing – Ubuntu – Linux Mint 17• Replaced Netgear WIFI system with Ruckus. Implemented campus-wide configured for Guest, Secure, and IT WLANS.• Designed, Spec’d, and installed presentation systems for all conference rooms and assembly areas• Stopped and remedied Ransomeware attack. Determined issues with old backup system – restored data and corrected backup system oversights• Located network loops due to bad hardware – implemented Spanning Tree Protocol to mitigate• Restored all local closets after destroying flood – re-cabled,replaced switches• Installed servers for the Security Camera system. Utilized Trendnet cameras and software. Managed all requests for image extractions by managers.• Coordinated all MAC OS requirements by presenters. Supported all Resident Macs. • Implemented and maintained VPN access through Cisco ASA and Ericom Web Access• On-Call 24x7 for all IT personnel and employees with emergent issues","duration":"Jan 2013 May 2017 4 years 5 months","duration_short":"4 years 5 months","end_date":"May 2017","start_date":"Jan 2013","subtitle":"Frasier Meadows Manor Inc.","title":"Network/Systems Administrator"}],"url":"https://www.linkedin.com/company/frasier-meadows-manor-inc-"},{"company":"ARC/Pomeroy","company_id":null,"location":"","positions":[{"description":"Oversight of all ARC-Pomeroy employees and contracts at all HP sites world-wide. Responsible for all Customer Interactions regarding additions or changes to existing contracts as well as the development of new contracts. Oversight of all ARC-Pomeroy employees and contracts at all HP sites world-wide. Responsible for all Customer Interactions regarding additions or changes to existing contracts as well as the development of new contracts.","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"ARC/Pomeroy","title":"Site Manager"}],"url":""}]', '["Daniel Valentine “Bob has an unquestionable level of dedication and passion for his craft. His experience gives him a enhanced perspective in all areas of Information Technology. It was a real pleasure working with him and I will be looking for opportunities to do so again.”","Przemysław Ligenza “It is my pleasure to strongly recommend Robert LANG as IT professional. He has great engineering and administrative knowledge in virtualization, OS, networking and many others IT related topics. We were working together as a team on domain migration project for 500+ servers scope. He delivers his work with commitment and precision. He has very good communicative skills and is always open for new assignments. ”"]']
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The agent's job is to provide expert guidance and fully leverage Microsoft's Office 365, and today, the agent is reaching out to the user because they need assistance in migrating their SharePoint sites to SharePoint Online and improving their productivity.
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Agent: ['Doug Eden', 'Extensive software development and hands on leadership experience. Deep experience with Domain Driven Design (DDD) principles and different SDLC approaches, especially Agile, but also Kanban, XP and others, leading and mentoring teams. Excellent verbal and written communication skills.', 'Retired', 'Retired', '[{"company":"Retired","company_id":null,"location":"Whereabouts Unknown","positions":[{"description":"Gardening, backpacking, volunteering, reading, writing Gardening, backpacking, volunteering, reading, writing","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Retired","title":"Retired"}],"url":""},{"company":"Viewpoint","company_id":"viewpoint-construction-software","location":null,"positions":[{"description":"Leading EA group MLAI / Data Science focus, choice of technologies and evangelizing. Technologies include: .NET 5 Interactive, F#, Visual Studio Code, Anaconda, Python, Jupyter Notebooks, NumPy, Pandas, Scikit-Learn, TensorFlow, Azure ML. Architectural input in other areas important to Viewpoint.","duration":"Sep 2020 Aug 2021 1 year","duration_short":"1 year","end_date":"Aug 2021","start_date":"Sep 2020","subtitle":"Viewpoint","title":"Software Architect"},{"description":"Architected the front and back end of 2 highly successful greenfield projects, viz. Forms Mgmt (an important platform microservice) and HR Onboarding. Created 4+1 architecture documents and Level 1, 2 diagrams, and Domain Model artifacts to communicate architecture. Mentored team in Domain Driven Design, and led design and implementation. Forms is already a pivotal enabling service in the product suite and Onboarding has been well received. Technologies included Azure, Kubernetes, Docker, Kafka, Cosmos DB, microservice and messaging architectures, .NET Core, EF Core, C#, F#, Typescript, Javascript, Angular.","duration":"Sep 2018 Sep 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2020","start_date":"Sep 2018","subtitle":"Viewpoint","title":"Software Architect"},{"description":"Devised an innovative front end architecture for the company for years to come and led a successful implementation across multiple teams and geographies for a cloud based (Azure), SaaS application. Technologies included Angular, Typescript, D3, .NET, Azure (PaaS). Mentored developers and communicated frequently with Product, UX and management.","duration":"Jan 2016 Sep 2018 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2018","start_date":"Jan 2016","subtitle":"Viewpoint Construction Software","title":"Front End Architect"}],"url":"https://www.linkedin.com/company/viewpoint-construction-software"},{"company":"DAT Solutions","company_id":"dat-freight-and-analytics","location":"Beaverton, Oregon","positions":[{"description":"Manager for 6 developers across several teams. Technical lead/architect for the front-end (AngularJS and REST web services) of a greenfield project (Advanced Lanemakers). Manager for 6 developers across several teams. Technical lead/architect for the front-end (AngularJS and REST web services) of a greenfield project (Advanced Lanemakers).","duration":"Nov 2014 Jan 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2016","start_date":"Nov 2014","subtitle":"DAT Solutions","title":"Software Development Team Lead / Manager"}],"url":"https://www.linkedin.com/company/dat-freight-and-analytics"},{"company":"Kryptiq Corporation","company_id":"enlihealthintel","location":"","positions":[{"description":"Responsible for architecture and implementation of the Azure middle tier and backend layers for a SaaS portal application in Azure using a NoSQL data store (Azure Table Storage). Led development in a challenging population disease management software (Refresh/Preventive Services). Major role in another Azure project (multi-tenant application). Rapidly learned AngularJS and created framework for the SPA. On backend created a DDD framework using EF 6.1. Responsible for architecture and implementation of the Azure middle tier and backend layers for a SaaS portal application in Azure using a NoSQL data store (Azure Table Storage). Led development in a challenging population disease management software (Refresh/Preventive Services). Major role in another Azure project (multi-tenant application). Rapidly learned AngularJS and created framework for the SPA. On backend created a DDD framework using EF 6.1.","duration":"Mar 2011 Oct 2014 3 years 8 months","duration_short":"3 years 8 months","end_date":"Oct 2014","start_date":"Mar 2011","subtitle":"Kryptiq Corporation","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/enlihealthintel"},{"company":"Corillian/CheckFree Corporation","company_id":"corillian","location":"","positions":[{"description":"Held several technical and leadership positions in online financial applications. Devised innovative UI techniques (e.g. master page technique before available in asp.net). Promoted use of design patterns and mentored other engineers. Architected/redesigned important batch processes to be multithreaded. Held several technical and leadership positions in online financial applications. Devised innovative UI techniques (e.g. master page technique before available in asp.net). Promoted use of design patterns and mentored other engineers. Architected/redesigned important batch processes to be multithreaded.","duration":"Nov 2003 Mar 2011 7 years 5 months","duration_short":"7 years 5 months","end_date":"Mar 2011","start_date":"Nov 2003","subtitle":"Corillian/CheckFree Corporation","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/corillian"},{"company":"SearchCube, Inc.","company_id":null,"location":"","positions":[{"description":"Developed innovative libraries and Internet search software. Negotiated deals with 2 public companies - Microsoft and Starbase - to purchase OEM licenses. Developed innovative libraries and Internet search software. Negotiated deals with 2 public companies - Microsoft and Starbase - to purchase OEM licenses.","duration":"Jul 1997 May 2003 5 years 11 months","duration_short":"5 years 11 months","end_date":"May 2003","start_date":"Jul 1997","subtitle":"SearchCube, Inc.","title":"Co-Founder / CEO"}],"url":""},{"company":"ABC Technologies","company_id":"abc-technologies","location":"","positions":[{"description":"Led development of new client/server product. Led development of new client/server product.","duration":"May 1996 Jul 1997 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 1997","start_date":"May 1996","subtitle":"ABC Technologies","title":"Client/Server Project Lead"}],"url":"https://www.linkedin.com/company/abc-technologies"},{"company":"Intel","company_id":"intel-corporation","location":"","positions":[{"description":"Held several technical and leadership positions in the ProShare video-conferencing project. Held several technical and leadership positions in the ProShare video-conferencing project.","duration":"Jun 1994 May 1996 2 years","duration_short":"2 years","end_date":"May 1996","start_date":"Jun 1994","subtitle":"Intel","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/intel-corporation"}]', '["LinkedIn User “I’ve worked with Doug in his role as Software Architect for several years on the company’s various web portals. He has proven to be a great architect, promoter of good software design and all-around knowledgeable coder. Being a Software Architect is a tough job, but Doug is one of the best I have seen in my career. His designs and recommendations stand the test of time and are widely accepted by the development department. I have also appreciated his input on programming challenges where Doug could provide not only good guidance but also good coding solutions. He draws from design patterns, previous experiences and his vast knowledge of how software systems work to make very informed decisions. I would recommend Doug for any position whether it be coder, architect or development leader.”","Chris S. “I truly enjoyed working with Doug at DAT Solutions. He possesses a vast amount of experience in software development and architecture. His technical skills coupled with a positive and approachable demeanor make him a true leader. Doug is able to see above the weeds with an eye on the big picture. He has fresh perspectives on architectural patterns that reduce code complexity. All of this enables him to deliver great software solutions and \\"Get It Done\\". It goes without saying that I would jump at the opportunity to work with Doug again.”"]']
User: ['Richard Norte', 'I am a collaborative, passionate, and customer-facing IT leader with 10+ years working with Microsoft SharePoint Architecture (2007/2010/2013/2016), Office 365, Web Development, Power Apps & Flow, and Mobile Solutions. My colleagues respect my demonstrated expertise in spearheading complex Content Management architecture projects achieving strategic goals on time and within budget in both entrepreneurial and corporate environments. My exceptional communication and multi-tasking skills have contributed to accomplishing bottom-line results. I have cultivated and retained outstanding customer relationships, as well as having developed new customers eager for a more personal experience, resulting in a solid client portfolio. My strong focus has been on governance (Big Picture), quality design, high performance, user adoption, and collaborating with end-users to create and implement customized solutions that streamline business processes. I am seeking opportunities with a client who is looking for expert guidance to fully develop and leverage Microsoft’s on premise and online version of latest and future versions of MS Office. Leadership Core Competencies: - Web Content Design Producer - SharePoint Solutions Developer - Microsoft O365 Online SP Cloud Pro - SharePoint Content Migration Expert - SharePoint Governance Leader - Operational Excellence Champion - Engaging Trainer and Mentor - Information Protect and Retention SME Technical Competencies: - Web Content Design - Microsoft Power Apps & Flow - SharePoint Server: 2007, 2010, 2013, 2016 - Microsoft Office 365 - InfoPath Forms: 2007, 2010, 2013 - SharePoint Designer: 2007, 2010, 2013 - SDLC - 3rd Party Tools: Metalogix, ShareGate, DocAve, Bamboo - Microsoft O365 - PowerApps & Flow - BCS & BI Dashboards - JavaScript, jQuery, HTML, XML, CSS - SharePoint SQL server database management - PowerShell & programming languages: C#, ASP.NET - Microsoft Visual Studio - K2 forms & Designer workflows, Nintex workflows - Shortpoint branding platform', 'Senior Web Producer', 'Delta Dental Ins.', '[{"company":"Delta Dental Ins.","company_id":"delta-dental","industry":"Insurance","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Mar 2019","subtitle":"Delta Dental Ins.","title":"Senior Web Producer"}],"url":"https://www.linkedin.com/company/delta-dental"},{"company":"O365.cool","company_id":"8cubed.co","location":"San Francisco Bay Area","positions":[{"description":"O365.cool is my Independent DevOps O365 Consulting Company. In my capacity as owner and operator of o365.cool I have been a:Collaborative, passionate, and customer-facing IT Professional with 20+ years working with Microsoft SharePoint Architecture, Office 365, Web Development, and Mobile Solutions. Demonstrated expertise in spearheading complex Content Management architecture projects that achieve strategic goals while complying with budget and time constraints in both entrepreneurial and corporate environments. Exceptional verbal communication skills and ability to multi-task while maintaining focus on achieving bottom-line results.","duration":"Dec 2008 - Present 13 years 3 months","duration_short":"13 years 3 months","end_date":"Present","start_date":"Dec 2008","subtitle":"O365.cool","title":"O365 Solutions Engineer"}],"url":"https://www.linkedin.com/company/8cubed.co"},{"company":"Nektar Therapeutics","company_id":"nektar-therapeutics","location":"San Francisco Bay Area","positions":[{"description":"Responsible for project management and accountable to provide guidance to a team of Developers and IT analysts to deliver functional design and deploy enterprise automated business processes with K2 business workflows, also responsible for overall administration for company’s SharePoint intranet and extranet environments. Responsible for project management and accountable to provide guidance to a team of Developers and IT analysts to deliver functional design and deploy enterprise automated business processes with K2 business workflows, also responsible for overall administration for company’s SharePoint intranet and extranet environments.","duration":"Nov 2018 Feb 2019 4 months","duration_short":"4 months","end_date":"Feb 2019","start_date":"Nov 2018","subtitle":"Nektar Therapeutics","title":"SharePoint Developer"}],"url":"https://www.linkedin.com/company/nektar-therapeutics"},{"company":"Chevron","company_id":"chevron","location":"San Francisco Bay Area","positions":[{"description":"SharePoint 2010 to O365 Migration – Planning, implementing, and troubleshooting migration from SharePoint 2010 to O365 SharePoint Online for Chevron’s Health, Environment, and Safety division. Upgrade and re-code workflow automation steps for various critical applications utilizing SharePoint Designer, InfoPath, Power BI, PowerApps, and Microsoft Flow. SharePoint 2010 to O365 Migration – Planning, implementing, and troubleshooting migration from SharePoint 2010 to O365 SharePoint Online for Chevron’s Health, Environment, and Safety division. Upgrade and re-code workflow automation steps for various critical applications utilizing SharePoint Designer, InfoPath, Power BI, PowerApps, and Microsoft Flow.","duration":"Dec 2017 Nov 2018 1 year","duration_short":"1 year","end_date":"Nov 2018","start_date":"Dec 2017","subtitle":"Chevron","title":"Senior Sharepoint Developer"}],"url":"https://www.linkedin.com/company/chevron"},{"company":"City and County of San Francisco","company_id":"city-and-county-of-san-francisco","location":"San Francisco Bay Area","positions":[{"description":"• Designed and implemented a SharePoint 2016 Farm Topology on Windows Azure using IaaS, starting with the creation of Virtual Networks, Storage, allocation, VM Builds, and AD configuration.• Created a custom project management site template for use by SFDPW Capital Planning departments.• Created workflows, XSLT, Web Parts using the out-of-the-box and custom designing in SharePoint Designer and Visual Studio. Sharpened skills in developing Web Part Templates, Deploying Web parts, connection between web parts and Web Control library templates.","duration":"Jun 2017 Oct 2017 5 months","duration_short":"5 months","end_date":"Oct 2017","start_date":"Jun 2017","subtitle":"City and County of San Francisco","title":"Senior Sharepoint Developer"}],"url":"https://www.linkedin.com/company/city-and-county-of-san-francisco"},{"company":"BART","company_id":"bart","location":"Oakland, California","positions":[{"description":"• Led a team of IT analysts and application programmers to deliver a custom-branded company-wide SharePoint intranet portal and deployed a Hybrid SharePoint O365 enterprise collaboration portal. • Automated business processes with InfoPath and business workflows. • Developed an effective governance model, adoption strategy.• Designed and implemented task management solution for the Chief Legal Counsel, which allowed her to greatly improve daily communications with her staff and track their individual performance.• Trained BART employees on the numerous use cases and features of SharePoint and MS Office integration.","duration":"Dec 2016 Sep 2017 10 months","duration_short":"10 months","end_date":"Sep 2017","start_date":"Dec 2016","subtitle":"BART","title":"Sharepoint Architect"}],"url":"https://www.linkedin.com/company/bart"},{"company":"Angola LNG","company_id":"angola-lng","location":"Angola, Africa","positions":[{"description":"• Led eRoom and EMC Documentum migration to SharePoint 2010. This resulted in an enterprise records center with high fidelity search capabilities.• Designed and implemented the enterprise’s Information Governance model. Created standard operating procedures and updated internal knowledge base with the solutions/research.• Developed a plant operations’ tracking solution using InfoPath forms, customer workflows, and business performance dashboards. This provided plant engineers and managers an important and vital real-time issue tracking and performance tracking dashboard used to ensure successful plant restart.• Architected plant SharePoint sites, feature and solutions in PRE PROD, implemented in PROD. Worked on break fix issues when the PROD/QA/DEV farms down scenarios.• Setup Office365 Tenants, set up hybrid configuration, implemented other Office 365 Services like DLP, and videos for the customers. • Configured Enterprise Search, Business Data Catalog (BDC), Site Usage Reports, and various Performance Point Dashboards.","duration":"Jan 2013 Nov 2016 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2016","start_date":"Jan 2013","subtitle":"Angola LNG","title":"Solutions Architect"}],"url":"https://www.linkedin.com/company/angola-lng"},{"company":"First Republic Bank","company_id":"first-republic-bank","location":"San Francisco Bay Area","positions":[{"description":"• Developed an effective governance plan and support model for management and usage of SharePoint environment. • Delivered an automated business solution under budget and ahead of schedule to improve IT Help Desk support ticket handling system.• Worked with developers in designing master pages, page layouts, pages, site definitions, deploying the solutions in the test environments, and releasing them to PROD for public availability.• Helped customize the look and feel of SharePoint to match the design provided by their design department. This included extensive use of CSS, custom web parts.","duration":"Aug 2012 Jan 2013 6 months","duration_short":"6 months","end_date":"Jan 2013","start_date":"Aug 2012","subtitle":"First Republic Bank","title":"Sharepoint Developer"}],"url":"https://www.linkedin.com/company/first-republic-bank"},{"company":"ABM Industries","company_id":"abm-industries","location":"San Francisco Bay Area","positions":[{"description":"• Worked with a team to successfully migrate all corporate content from SharePoint 2007 to SharePoint 2010. • Worked with a team to successfully migrate all corporate content from SharePoint 2007 to SharePoint 2010.","duration":"Oct 2012 Dec 2012 3 months","duration_short":"3 months","end_date":"Dec 2012","start_date":"Oct 2012","subtitle":"ABM Industries","title":"Sharepoint Developer"}],"url":"https://www.linkedin.com/company/abm-industries"},{"company":"Central Garden & Pet","company_id":"central-garden-and-pet","location":"San Francisco Bay Area","positions":[{"description":"• Conducted in-depth requirements analysis and conducted POCs. • Designed, coded, and delivered RFP solution site resulting in quicker and more reliable change management lifecycle turnover. • Conducted in-depth requirements analysis and conducted POCs. • Designed, coded, and delivered RFP solution site resulting in quicker and more reliable change management lifecycle turnover.","duration":"Jan 2012 Jul 2012 7 months","duration_short":"7 months","end_date":"Jul 2012","start_date":"Jan 2012","subtitle":"Central Garden & Pet","title":"Sharepoint Developer"}],"url":"https://www.linkedin.com/company/central-garden-and-pet"},{"company":"Chevron","company_id":"chevron","location":"San Francisco Bay Area","positions":[{"description":"• Delivered 2nd level SharePoint administration end user support and training for the Information Technology Infrastructure Assets Division comprised of 1,100 employees collaborating on 5 major department site collections.• Implemented E-Discovery improvements and best practices for Chevron’s IT Security Team to track individual efforts, thereby providing transparency and visibility in team workload and performance improvements by 50%.• Planned, implemented, and troubleshot the migration from SharePoint 2007 to SharePoint 2010 for Chevron’s IT security department. Upgraded and re-coded workflow automation steps for various critical applications utilizing SharePoint Designer and InfoPath.• Designed and delivered document change management portal for the management of project training, knowledge transfer, and service catalog documentation updates. • Created solutions in compliance with corporate governance for the Information Security team to identify, streamline workflows, and establish systems for data forensic and E-Discovery.","duration":"Feb 2001 Jan 2012 11 years","duration_short":"11 years","end_date":"Jan 2012","start_date":"Feb 2001","subtitle":"Chevron","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/chevron"}]', '["Carina Herrera, PACE “Rick is a complete pleasure to work with; I highly recommend him! He worked with me for several months at Nektar on our SharePoint sites (improving our processes, efficiency, design, etc…) and trained me to support SharePoint to the best of my ability. Rick possesses both IQ and EQ, and he listens very well to discern both IT needs and wants. He then offers recommendations for success in simple, easy-to-understand language (versus too high-tech). He is amazing in that he gets the job done quickly, accurately, keeps you posted on his progress… and he does it all with a friendly smile. I am grateful for having worked with him and am looking forward to working together again soon to complete the rest of our SharePoint projects.”","Matthew Schellenberg “In 2017, I had the great fortune of hiring Rick to help Chevron migrate its corporate health, environment and safety (HES) SharePoint sites to SharePoint Online (SPO). Many of the 50+ sites leveraged a customized template--something that prevented a more automated migration. Not only did Rick perform a lot of the migrations himself using a third-party tool, he played a critical role in developing an SPO-friendly alternative structure for the once-customized sites. He also worked closely with the end users to make sure they understood the changes and were able to maintain their productivity from day-one. Rick possesses strong technical and customer-service skills that one does not always see in IT professionals. I\'d recommend him for any role involving SharePoint and related applications.”"]']
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The agent's job is to manage supply and demand planning for a consumer goods company, while the user is reaching out to the agent because they need assistance in optimizing their logistic and warehouse management operations at Facebook.
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Agent: ['Lucy Bartnick', 'Supply and Demand planning professional with MBA as well as IBP / S&OP and Project Management leadership experience. Tenure includes managing local and remote planning teams including Demand, Supply, Capacity Management, Replenishment and Production Planning. Rolled-out the Integrated Business Planning / S&OP process as well as SAP APO for Demand and Supply Chain. Implemented rough cut capacity planning, inventory planning targets and aligned KPIs at global manufacturing sites and with third party external manufacturers and logistics providers. A change management agent with demonstrated ability to implement business transformation to evolve people and processes and deliver results.', 'Director of Master Scheduling at Vitaquest International LLC', 'Vitaquest International LLC', '[{"company":"Vitaquest International LLC","company_id":"vitaquest-international-llc","industry":"Consumer Goods","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Mar 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Vitaquest International LLC","title":"Director of Master Scheduling"}],"url":"https://www.linkedin.com/company/vitaquest-international-llc"},{"company":"Ansell","company_id":"ansell-healthcare","location":"Iselin, New Jersey, United States","positions":[{"description":"Industrial Global Business Unit lead for North America. Instituted new forecasting methodology for Covid, leading multiple process improvement initiatives. Industrial Global Business Unit lead for North America. Instituted new forecasting methodology for Covid, leading multiple process improvement initiatives.","duration":"May 2020 Mar 2021 11 months","duration_short":"11 months","end_date":"Mar 2021","start_date":"May 2020","subtitle":"Ansell","title":"Supply / Demand Planning Manager"}],"url":"https://www.linkedin.com/company/ansell-healthcare"},{"company":"Mondelēz International","company_id":"mondelezinternational","location":null,"positions":[{"description":"Managed six direct reports (master planners, capacity planner, finite scheduler), as well as the production, inventory and service levels for Retail, Club, E-Commerce, Food Service and Value businesses; over $1B. Portfolio included brands such as Belvita, Honey Maid Grahams, Nilla wafers, Oreo, Ritz, etc.","duration":"May 2019 May 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2020","start_date":"May 2019","subtitle":"Mondelēz International","title":"Assoc. Director Supply Planning Biscuits"},{"description":"Led managers and a team of thirteen to provide disciplined execution of the defined demand and supply planning processes. Implement and adopt key capabilities aligned with Regional and Global strategic priorities to drive business results, operating in an Integrated Business Planning (IBP) framework. Ensure delivery of system functionality (SAP suite) and adoption by internal stakeholders.","duration":"Sep 2018 May 2019 9 months","duration_short":"9 months","end_date":"May 2019","start_date":"Sep 2018","subtitle":"Mondelēz International","title":"Associate Director, Planning Center of Excellence"}],"url":"https://www.linkedin.com/company/mondelezinternational"},{"company":"Castrol","company_id":"castrol","location":null,"positions":[{"description":"Managed two teams / nine direct reports and the Demand Planning and CPFR Replenishment process in an IBP/S&OP environment for BP Lubricants/ Castrol North America. MBA with FMCG background and SAP APO business transformation experience. Working closely with Sales and supporting teams as we move to a new Go-To-Market platform. Prior positions:Global Project Manager (9 month secondment),Supply Planning Manager","duration":"Jan 2012 Sep 2018 6 years 9 months","duration_short":"6 years 9 months","end_date":"Sep 2018","start_date":"Jan 2012","subtitle":"Castrol","title":"Demand Planning & CPFR Manager"},{"description":"Worked with Oliver Wight Consulting to implement Inegrated Business Planning/ S&OP best practices. Monthly Supply Review facilitator. Initiated rough cut capacity planning for multiple plant lines and operations as well as process improvements.","duration":"Sep 2008 Dec 2011 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2011","start_date":"Sep 2008","subtitle":"Castrol","title":"Supply Planning Manager"}],"url":"https://www.linkedin.com/company/castrol"},{"company":"The Dannon Company","company_id":"danone","location":"","positions":[{"description":"","duration":"Apr 2006 Sep 2008 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2008","start_date":"Apr 2006","subtitle":"The Dannon Company","title":"S&OP and Master Planning Mgr"}],"url":"https://www.linkedin.com/company/danone"},{"company":"The HEINEKEN Company","company_id":"heineken","location":"","positions":[{"description":"","duration":"2002 2006 4 years","duration_short":"4 years","end_date":"2006","start_date":"2002","subtitle":"The HEINEKEN Company","title":"Demand and Inventory Manager"}],"url":"https://www.linkedin.com/company/heineken"},{"company":"Avon","company_id":"avon","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Avon","title":"Demand Planning Manager"}],"url":"https://www.linkedin.com/company/avon"},{"company":"Sara Lee Intimate Apparel","company_id":"sara-lee-intimate-apparel","location":"","positions":[{"description":"Marketing, Planning Marketing, Planning","duration":"1992 1999 7 years","duration_short":"7 years","end_date":"1999","start_date":"1992","subtitle":"Sara Lee Intimate Apparel","title":"Business Manager"}],"url":"https://www.linkedin.com/company/sara-lee-intimate-apparel"}]', '["James Borden “Lucy is skilled at achieving organizational objectives while demonstrating inclusion, respect and empathy towards others.”","Vipul Shah “Lucy is an excellent manager. I had a pleasure working with her during her tenure at Mondelez and she leads by example. She is a collaborating leader and empowers the team. She always kept the team morale up, and I believe she is one of the best managers I ever had as she is friendly. I am delighted to work and learn with such professionals. ”"]']
User: ['Gaurav Gaggar', 'Supply chain graduate who excels in business process modeling and supply chain strategy from the University of Texas at Dallas. Management experience in logistic & warehouse management, operations management, vendor management, and key stakeholder interactions in a fast-paced environment. Able to offer innovative and structured analytical thinking.', 'Site Logistics Lead at Facebook', 'Facebook', '[{"company":"Facebook","company_id":"facebook","industry":"Internet Publishing","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Facebook","title":"Site Logistics Lead"},{"description":"","duration":"Aug 2019 Mar 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2021","start_date":"Aug 2019","subtitle":"Facebook","title":"Regional logistics operations"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"Southwest Airlines","company_id":"southwest-airlines","location":"Dallas, Texas","positions":[{"description":"","duration":"Jan 2019 May 2019 5 months","duration_short":"5 months","end_date":"May 2019","start_date":"Jan 2019","subtitle":"Southwest Airlines","title":"Supply Chain Intern - Purchasing"}],"url":"https://www.linkedin.com/company/southwest-airlines"},{"company":"The University of Texas at Dallas","company_id":"university-of-texas-at-dallas","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Aug 2018 Dec 2018 5 months","duration_short":"5 months","end_date":"Dec 2018","start_date":"Aug 2018","subtitle":"The University of Texas at Dallas","title":"Graduate Teaching Assistant"}],"url":"https://www.linkedin.com/company/university-of-texas-at-dallas"},{"company":"Facebook","company_id":"facebook","location":"Altoona, Iowa","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Facebook","title":"Regional Logistics Operations Intern"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"2AM By Anjali & Meha","company_id":"2am-by-anjali-&-meha","location":"","positions":[{"description":"1. Responsible for managing Inventory worth Rs. 2.5 million. 2. Helped reduce the logistic cost from 8.4% to 6.1% by practicing the concept of 3PL. 3. Reduced the number of RTV’s by 13% owing to implementing stringent quality checks of products. 4. Reduced the delivery time for Zone 2 & Zone 3 cities by 3 days. 5. Actively engaged with customers to understand their requirements on custom orders. 6. Actively engaged with customers in managing logistics of RTV and logistics of outward deliveries.","duration":"Mar 2017 Jun 2017 4 months","duration_short":"4 months","end_date":"Jun 2017","start_date":"Mar 2017","subtitle":"2AM By Anjali & Meha","title":"Operations Intern"}],"url":"https://www.linkedin.com/company/2am-by-anjali-&-meha"},{"company":"Pittie Group","company_id":"pittie-group","location":"Mumbai","positions":[{"description":"1. Export Responsibilities - Responsible for start to end management of exports via E-commerce platforms like Amazon US and Lazada.com for the United States and the South East Asian geography. 2. Market Research - Conduct primary market research and presenting the findings to the leadership team, helping them assess potential business partner\'s true market value and their brand positioning.3. ERP Implementation - Documenting the process flow of the distribution arm of the company, helping the company analyse the pain points in the supply chain and look for ERP implementation partners with regards to the same.4. Product Development - Responsible for start to end operations of a new brand (www.chakaachak.com) to be launched into the cleaning category space in the Modern Trade in India under the guidance of the CEO of the company.5. QSR business - Helping restructure the company - applying 5S philosophy to the stores aiding them to maintain hygiene, benchmarking of the products with market leaders in the yogurt space, exploring avenues of cost reduction, analyzing data sets to make sounder business decisions. 6. Data Analysis - An affinity for numbers makes me want to be a part of any and every sorts of data analysis that is carried about in the company; Created financial projections for a renowned TV channel, helped the Supply Chain team with business insights basis the sales figures at an account - region - warehouse level.7. Under the guidance of the CEO of the group, actively involved in new business development initiatives and strategies.","duration":"Apr 2016 Jan 2017 10 months","duration_short":"10 months","end_date":"Jan 2017","start_date":"Apr 2016","subtitle":"Pittie Group","title":"Business Analyst - CEO\'s Office"}],"url":"https://www.linkedin.com/company/pittie-group"},{"company":"General Mills","company_id":"general-mills","location":"Mumbai Area, India","positions":[{"description":"• Organizing the Demand Planning Process and generating forecasts by applying statistical methods.• Validate Sales Forecast and Drive Demand Planning KPI improvements.• Supply chain analytics to improvise on System generated volumes.• Collect feedback from supply planner on production and procurement constraints.• To work in close association with Scheduling and Deployment team to ensure there are minimum cuts and targeted level of service is achieved.• Prepare metric dashboard for review in S&OP meetings along with root cause analysis.• Ensure adherence to key S&OP process completion dates and escalation when necessary.• Conduct S&OP meetings & root cause analysis to improve key demand side metrics.• Update the forecast twice every month basis feedback from sales and communicate changes.• Trigger corrective actions due to unexpected demand variations.• Co-created an in-house tool called Linea to aid daily analysis of Demand Planners helping increase productivity by 12%.• Provide regular reporting and updates on key performance metrics such as forecast error and forecast bias.","duration":"Jun 2015 Mar 2016 10 months","duration_short":"10 months","end_date":"Mar 2016","start_date":"Jun 2015","subtitle":"General Mills","title":"Demand Planner"}],"url":"https://www.linkedin.com/company/general-mills"},{"company":"General Mills","company_id":"general-mills","location":"Mumbai Area, India","positions":[{"description":"•Rolled out the Spring Plan for Exports business. •Applied the 5S philosophy to the Haagen Dazs Sourcing International Share Point successfully.•Established a relationship between the inter-departmental KPI’s within the line function of Supply Chain.","duration":"Nov 2014 Apr 2015 6 months","duration_short":"6 months","end_date":"Apr 2015","start_date":"Nov 2014","subtitle":"General Mills","title":"Demand Planner( Intern)"}],"url":"https://www.linkedin.com/company/general-mills"}]', '["“Gaurav was a key contributor on a team that had two thirds of its IC\'s and Managers hired within 3 months of each other and with no experience in Data Center Operations. I provided the team a simple vision. You ran with it and ultimately allowed me to get standards and alignment in place quickly by showing your peers through your commitment and work ethic that the vision works. You are responsive to feedback, vocally self-critical, innovative and see the big picture quickly. We were able to take on a 5X growth factor and provide a higher level of service to local stakeholders. I’ve operated in a lot of fast paced operations, but this was the fastest, and least automated. We knocked it out of the park in almost every metric and most importantly we didn’t sacrifice quality, safety, or compliance which isn’t easy with the level of growth we experienced. Thank you, G, it’s been a great experience working with you!”","“Gaurav took my OPRE 6302 course on Operations Management in Fall 2017 and did extremely well. His final score was above 94.5% - one of the highest scores in a class of 55 students, for which he received a well-deserved grade of A. Gaurav is a highly dedicated student with a perfect 4.0 GPA who attended all the lectures of my course and turned in all the required assignments. His final exam was nearly flawless, earning him a near-perfect score of 98 points out of 100. In the classroom, he would often participate by answering some of my toughest questions or raising very valuable points. On a couple of occasions, he also pointed out small mistakes in my lecture notes, with suggestions on how to fix the problems. Gaurav is currently enrolled in my OPRE 6341 course on Retail Operations and is in good standing so far. He continues to participate in class and has completed all assignments so far. In my opinion Gaurav is a very intelligent, analytically-driven and dedicated student who has a true passion for the business world and high ambitions for a business career. He is a very pleasant person to talk to, always smiling and happy to engage in an interesting conversation. With his background in Supply Chain Management and the training he is current receiving at UT Dallas, I believe he has the potential to become a very successful, productive and respected manager and leader. I am happy to highly recommend him. Please do not hesitate to contact me if you have any questions. Dorothee Honhon Associate Professor of Operations Management Naveen Jindal School of Management The University of Texas at Dallas ”"]']
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The agent's job is to plan luxury travel and special events, and today the agent is reaching out to the user because they need assistance in organizing a destination wedding in a picturesque location.
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Agent: ['Hortense (Tess) G.', 'Passionate about Luxury Hospitality, competitive and achiever, my goal is to earn as much experience as I can in the highly demanding service industry to ultimately be a leader in this wonderful environment. Speaks French, English & Spanish. I am a team-player, disciplined, & futuristic.', 'Assistant Front Office Manager at Shutters on the Beach', 'Shutters on the Beach', '[{"company":"Shutters on the Beach","company_id":"shutters-on-the-beach","industry":"Hospitality","location":null,"positions":[{"description":"Responsable for the satisfaction of our guests within a top notch resort environment. Managing the operations through « leading by example » is from now on my main mission.","duration":"Jun 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Shutters on the Beach","title":"Assistant Front Office Manager"},{"description":"Gathered all information needed to anticipate guests’ arrivals and departures, consistentlyworked with my team (housekeeping and guests relations included), holding enough fundsfrom the guests, resolving requests promptly, and exceed guests’ expectations.","duration":"Mar 2019 Jun 2021 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2021","start_date":"Mar 2019","subtitle":"Shutters on the Beach","title":"Front Desk Agent"}],"url":"https://www.linkedin.com/company/shutters-on-the-beach"},{"company":"The Peninsula Hotels","company_id":"the-peninsula-hotels","location":"Los Angeles, CA États-Unis","positions":[{"description":"Assisted the management in both housekeeping and guests’ relations. Reviewedattendance and productivity reports, tracked payroll, kept inventory up-to-date andorganized, inspected the cleanliness and amenities in the rooms, and reported thoroughly. Assisted the management in both housekeeping and guests’ relations. Reviewedattendance and productivity reports, tracked payroll, kept inventory up-to-date andorganized, inspected the cleanliness and amenities in the rooms, and reported thoroughly.","duration":"Sep 2017 Sep 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2018","start_date":"Sep 2017","subtitle":"The Peninsula Hotels","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/the-peninsula-hotels"},{"company":"The Found Hotel","company_id":null,"location":"Région de Greater San Diego, États-Unis","positions":[{"description":"Undertook the safeguard of the clients, controlled waste by evaluating the needs of theoperation, communicated with OTAs to handle reservations, tackled guests’ concerns byreplying to reviews, and set the seal on accounts balancing and batch closures. Undertook the safeguard of the clients, controlled waste by evaluating the needs of theoperation, communicated with OTAs to handle reservations, tackled guests’ concerns byreplying to reviews, and set the seal on accounts balancing and batch closures.","duration":"Jan 2017 Aug 2017 8 months","duration_short":"8 months","end_date":"Aug 2017","start_date":"Jan 2017","subtitle":"The Found Hotel","title":"Night Manager"}],"url":""},{"company":"La Demeure du Parc","company_id":null,"location":"Fontainebleau","positions":[{"description":"Accommodated patrons with reservations for both rooms and the restaurant, advised onthe best options for them and performed as a concierge, looked after the housekeepingdepartment so all rooms were ready by check-in time, and cross-sold the property. Accommodated patrons with reservations for both rooms and the restaurant, advised onthe best options for them and performed as a concierge, looked after the housekeepingdepartment so all rooms were ready by check-in time, and cross-sold the property.","duration":"Jul 2016 Aug 2016 2 months","duration_short":"2 months","end_date":"Aug 2016","start_date":"Jul 2016","subtitle":"La Demeure du Parc","title":"Front Office Supervisor"}],"url":""},{"company":"Hotel Concorde Montparnasse","company_id":"hotel-concorde-montparnasse","location":"Paris, 75014","positions":[{"description":"Assisted late check-ins and early check-outs while supervising the security team towards. I also completed accounting functions such as posting guests expenses for the day and reconciled accounts. Trained on Opera and anticipated on the housekeeping tasks for the day. Assisted late check-ins and early check-outs while supervising the security team towards. I also completed accounting functions such as posting guests expenses for the day and reconciled accounts. Trained on Opera and anticipated on the housekeeping tasks for the day.","duration":"Dec 2015 Jan 2016 2 months","duration_short":"2 months","end_date":"Jan 2016","start_date":"Dec 2015","subtitle":"Hotel Concorde Montparnasse","title":"Night Auditor"}],"url":"https://www.linkedin.com/company/hotel-concorde-montparnasse"},{"company":"Hostal de La Gavina","company_id":"hostal-de-la-gavina","location":"S\'Agaro","positions":[{"description":"Greeted tourists warmly by personalizing my services, helped them resolving any requeston the phone and physically, toured patrons so they could visualize our rooms better,demonstrated polyvalence while adapting to one’s culture and expectations. Greeted tourists warmly by personalizing my services, helped them resolving any requeston the phone and physically, toured patrons so they could visualize our rooms better,demonstrated polyvalence while adapting to one’s culture and expectations.","duration":"May 2015 Oct 2015 6 months","duration_short":"6 months","end_date":"Oct 2015","start_date":"May 2015","subtitle":"Hostal de La Gavina","title":"Front Office Operator"}],"url":"https://www.linkedin.com/company/hostal-de-la-gavina"},{"company":"The Grand Hotel Excelsior","company_id":"grand-hotel-excelsior-malta","location":"The Grand Hotel Excelsior","positions":[{"description":"Served in three different restaurants and experienced every shifts, on massive events as well. Bar-tended for celebrities, worked as a concierge and night-auditor to file daily transactions and post proper charges to corresponding accounts. Served in three different restaurants and experienced every shifts, on massive events as well. Bar-tended for celebrities, worked as a concierge and night-auditor to file daily transactions and post proper charges to corresponding accounts.","duration":"May 2014 Aug 2014 4 months","duration_short":"4 months","end_date":"Aug 2014","start_date":"May 2014","subtitle":"The Grand Hotel Excelsior","title":"Cross-Trainee"}],"url":"https://www.linkedin.com/company/grand-hotel-excelsior-malta"}]', '["Peter McLaughlin “Hortense was one of my best and brightest students. She excelled in every category our Graduate Program and she has the personality and poise to deal with just about any situation. I would highly recommend her for any job in the Hospitality Industry. She is an excellent candidate for senior management. ”","Robertson Hunter Stewart “C\'était une étudiante brillante, mais non-seulement, elle est aussi quelqu\'un qui a une vraie force de caractère et qui ne laisse jamais tomber. C\'était un vrai plaisir de l\'avoir eu comme étudiante. En outre, elle est toujours souriante et d\'humeur égale. Je prédit un super avenir professionelle pour elle. ”"]']
User: ['Amy Vecchione', 'Specialties: Local & Destination Weddings, Honeymoons, Luxury Travel, Incentive Travel, Meetings & Special Events.', 'Special events, travel and tourism professional', 'AVENTINA TRAVEL & EVENTS', '[{"company":"AVENTINA TRAVEL & EVENTS","company_id":null,"location":"New York, New Jersey & Pennsylvania","positions":[{"description":"","duration":"Sep 2005 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Sep 2005","subtitle":"AVENTINA TRAVEL & EVENTS","title":"President"}],"url":""},{"company":"AVENTINA, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2001 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2001","subtitle":"AVENTINA, LLC","title":"President"}],"url":""},{"company":"Alexa Internet","company_id":"alexa-internet","location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Alexa Internet","title":"VP, Marketing & Business Development"}],"url":"https://www.linkedin.com/company/alexa-internet"},{"company":"NY Waterway Ferries and Sightseeing Cruises","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1994 1999 5 years","duration_short":"5 years","end_date":"1999","start_date":"Dec 1994","subtitle":"NY Waterway Ferries and Sightseeing Cruises","title":"VP Sales & Marketing"}],"url":""},{"company":"Lifetime Television","company_id":"aenetworks","location":"","positions":[{"description":"","duration":"1988 1994 6 years","duration_short":"6 years","end_date":"1994","start_date":"1988","subtitle":"Lifetime Television","title":"VP, Eastern Region Sales"}],"url":"https://www.linkedin.com/company/aenetworks"},{"company":"General Electric Company","company_id":"ge","location":"","positions":[{"description":"","duration":"1984 1988 4 years","duration_short":"4 years","end_date":"1988","start_date":"1984","subtitle":"General Electric Company","title":"Marketing & Media Manager"}],"url":"https://www.linkedin.com/company/ge"},{"company":"Reliance Electric Company","company_id":null,"location":"","positions":[{"description":"","duration":"1979 1982 3 years","duration_short":"3 years","end_date":"1982","start_date":"1979","subtitle":"Reliance Electric Company","title":"Sales Engineer"}],"url":""}]', '["Jen Slaw “I love working with Amy! She is a master at creating unique and beautifully interesting events. In a business that involves the coordination of many moving parts, she is highly organized and attentive to detail while maintaining a calm, friendly and fun presence. She is generous, understanding, flexible and adaptable, and also firmly takes control when necessary. Amy is extremely inventive and creative, and a natural connector, has a knack for tapping into her extensive network to bring together the right combination of people for an event or project. I had the pleasure of working with Amy on her award winning \\"Miracle on the Hudson\\" Reunion event, as well as at my own wedding - at which I could actually relax, have fun and eat, knowing the details were in her capable hands! ”","Geraldine Newman “Amy\'s combination of business acumen, people skills and the ability to bring resources together make her a special asset to any venture.”"]']
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The agent's job is to simplify homes and work areas by helping clients with their space and time management issues, while the user is reaching out to the agent today because they need assistance in optimizing their email marketing campaigns and improving database management.
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Agent: ['Teresa James Professional Organizer and Home Stager', "Website: https://www.OrganizeAndStageYourHome.com or www.OASYH.com Phone Number: (901) 229-4570 Email: [email protected] WHAT I DO Professional Organizer for Homes and Offices (Hands-on and Virtually): I simplify homes and work areas by helping my clients with their Space and Time management issues. While each project is specialized to the client's needs, I typically make the spaces more efficient and make more time for the things they really do enjoy in life. My clients may be uncomfortable about their clutter or chaos, but I see solutions and I cannot wait to share them with my clients. Accredited Staging Professional for Homes: I present a fresh perspective and objective eye in making homes more appealing and functional. I stage existing homes or houses for sale by offering room-to-room space planning, furniture placement and reorganization, in return making it feel and look more spacious, warm and inviting. Relocation Expert for Moving In or Out of Homes: I deliver a simplified and time-saving transition into the new home for my clients who are relocating. From packing to unpacking, deciding where all their belongings and furniture will go in their new spaces, and setting up all the rooms, cabinets and closets, all to get their house feeling like a home in no time.", 'Certified Professional Organizer for Homes and Offices | ASP Home Stager at "Organize and Stage Your Home"', 'Organize and Stage Your Home', '[{"company":"Organize and Stage Your Home","company_id":"organize-and-stage-your-home","industry":"Individual & Family Services","location":"Greater Memphis Area","positions":[{"description":"Website: https://www.OrganizeAndStageYourHome.com or www.OASYH.comPhone Number: (901) 229-4570Email: [email protected] website for details https://www.OrganizeAndStageYourHome.com Residential Organizing Services (Hands-on and Virtually)Create highly effective and appropriate organizing solutions designed to fit the function of each room in the home or office and to solve client’s organizational challenges. Keen ability to ask the right questions and assess the client’s core needs for their lifestyle. Educate clients on methods to easily maintain solutions/systems; skilled in teaching / transferring basic organizing skills. Business Organizing Services:Create a time-saving, functional environment by identifying waste, organizing papers and workspaces, developing data management systems / filing systems, designing project management systems, improving procedures and removing roadblocks to productivity. Home Staging Services:Present homes in the best possible way designed to maximize the value of a property and expedite its sale process. Define and realize artistic vision for spaces. Room-by-room space planning analysis and reorganization and integrate concepts of interior design. Stage for selling your house and stage for everyday living.Downsizing Services:Create functional, balanced and peaceful living spaces to make places for the items use and value in order to maximize client’s sense of control, independence, and self-esteem. Organize their home to just the right size for their lifestyle. Help client make decisions on what items and furniture to keep, donate, or offer to family and create a comfortable, safe, and personalized new floor plan.Relocating Services (Pack and Unpack):Move preparation and new home setup services will help with moving in, unpacking and figuring out where everything needs to go in the new space. Including help with furniture selection and placement and how to use your closets and cabinets to maximize your space.","duration":"2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2009","subtitle":"Organize and Stage Your Home","title":"Certified Professional Organizer and ASP Home Stager"}],"url":"https://www.linkedin.com/company/organize-and-stage-your-home"},{"company":"National Association of Professional Organizers","company_id":"naponational","location":"","positions":[{"description":"President, NAPO-TNSecretary, NAPO-TNMembership Director, NAPO-TNPast President, NAPO-TNProfessional Development Director, NAPO-TNLibrarian, NAPO-TNBoard of Directors, NAPO-TNICD Ambassador to NAPO-TNGolden Circle of NAPORecipient of National Association of Professional Organizers Founders\' Award, NAPO-TNBusiness Organizing and Productivity Special Interest GroupMoving and Relocation Special Interest GroupVirtual NAPO Chapter memberBCPO Program Development (Board of Certification for Professional Organizers)","duration":"2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2009","subtitle":"National Association of Professional Organizers","title":"NAPO Volunteer"}],"url":"https://www.linkedin.com/company/naponational"},{"company":"International Paper","company_id":"international-paper","location":"Mobile, Alabama and Memphis, Tennessee","positions":[{"description":"Project Organizing Skills:Responsible for managing the scope, staff, estimates, timelines, resource requirements, and defining the sequences and dependencies of tasks. Coordinate project activities, develop implementation strategies and coordinate implementations. Identify work breakdown structures by separating and combining activities into efficient subtasks to simplify complex processes.Project Management: Capable of managing mission-critical to major and minor projects involving multiple departments, maturity in decision making and independent problem solving skills. Manage and develop multiple projects simultaneously using Project Delivery Process (PDP) and Microsoft Project.Project Results: Deliver all projects on time and on budget. Excellent organizational skills and multi-task attributes, contribute toward delivering quality products in accordance with priorities and targeted completion dates.","duration":"1981 2009 28 years","duration_short":"28 years","end_date":"2009","start_date":"1981","subtitle":"International Paper","title":"Senior Project Management Leader and Corporate Organizer"}],"url":"https://www.linkedin.com/company/international-paper"}]', '["Joanne McAndrews “I was a panelist with Teresa at an open session about work-life balance at the American Medical Writers Association annual conference in Memphis, TN in October 2014. Throughout the planning of our presentation, I could see that Teresa was very knowledgeable and experienced in the area of organization. During our session at the conference, she provided our attendees with many good suggestions and methods regarding electronic and paper filing, the importance of keeping a calendar, and organizing physical objects. I highly recommend Teresa for any organizational challenge. ”","Bob Pierce “Teresa James is a gem! Very professional, knowledgeable, easy to work with, reliable and delivers what she promises.”"]']
User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']
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The agent's job is to manage IT operations and deliver efficient services, and today the user is reaching out to the agent because they need assistance in implementing innovative cybersecurity measures for their technical project.
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Agent: ['Scott Gillard, PMP', 'Experienced information technology leader and people manager with proven ability to deliver results. Track record of identifying and implementing innovative process improvement, cost reduction, and resourcing strategies that enable efficient operations and growth in complex IT organizations. Highly skilled customer service manager, responsible for account management, business development, contract negotiations, SLAs, budget P&L performance. Problem solver with ability to balance out-of-the-box thinking with operational and budget realities. Work directly with C-Level executives, vice presidents and directors to ensure all of the teams are supporting our business strategies and goals. Experience in software, hardware and personnel management. Consistently holds self and colleagues to high standard of performance and service.', 'Architect at Centene Corporation', 'Centene Corporation', '[{"company":"Centene Corporation","company_id":"centene-corporation","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Centene Corporation","title":"Architect"}],"url":"https://www.linkedin.com/company/centene-corporation"},{"company":"Fidelis Care","company_id":"fidelis-care","location":null,"positions":[{"description":"• Promoted to Architect in August 2019. Responsible for Process improvement for all Asset Management departments, aligning them to key company strategies and focusing on future growth.• Oversees company-wide software license and compliance program, including vendor management. Manages the corporate Software Licensing and compliance team. Implemented software audits resulting in over $70 million in savings from additional purchases. Project managed implementation of “Snow License Manager” for all companywide software across all client and server devices. Responsible for all aspects post implementation.• Serves as Change Management System Administrator, owning process management, documentation and compliance. Directs teams responsible for change management, process analysis, and release management. Conducts all Change Management audits. Restructured company-wide change management and release management policies reducing company risks and incidents while increasing business confidence, both infrastructure and application stability and time to market. • Manages ITSM Tool (Ivanti/Heat IT Service Manager) including all administration, configurations and workflows. • Manages content and facilitates general IT Onboarding and Change Management training for entire IT department.• Realigned IT Process team into four separate team driven disciplines, which has since grown into individual IT departments.","duration":"May 2015 Aug 2019 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 2019","start_date":"May 2015","subtitle":"Fidelis Care","title":"Team Lead, IT Process"},{"description":"Project Manager II 2014 – 2015• Managed software upgrades, implementations, and interface projects. Provided go-live leadership, requirements documentation and executive communications of all active projects and initiatives. • Managed 9 concurrent accounts with combined annual revenue of $4.7 million.• Reduced staffing by 35% lowering company overhead $7,500,000 annually• Designed training programs and initial employee orientation packages which enhanced team development, team spirit and billable hours• Ensured all projects were properly budgeted and scoped, major milestones and resources identified and tracked. All projects are completed in accordance with project management policies, processes and procedures. Chaired committees and workgroups to support execution and implementation of projects and policies. • Projects included implementations of several new technologies applications and upgrades, an Active Directory Migration to a new domain and Exchange system, and Life Cycle management of unsupported Infrastructure.• Managed teams of configuration and interface analysts along with technical resources and developers.","duration":"Mar 2014 May 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2015","start_date":"Mar 2014","subtitle":"Fidelis Care","title":"Project Manager"}],"url":"https://www.linkedin.com/company/fidelis-care"},{"company":"SA IT Services","company_id":"sa-it-services","location":"","positions":[{"description":"• Oversaw managed print solutions, desk side services, and multi-vendor support to more than 3,000 sites nationally in all types of matrix environments. Directly responsible for service delivery, P&L performance, integrated change control, vendor management, compliance and staffing. Responsible for all organizational process assets for all company service accounts. Monitored revenues, margins and productivity to achieve year over year growth in company profit (30% record growth) and supported devices across accounts. This increased the printer maintenance division from two vendor accounts to nine due to increased customer satisfaction across supported customers.• Implemented new directives for growth and efficiency. Created revenue streams to increase monthly margins including: designed and negotiated a contract to double revenue in one year; redesigned all aspects of an account from a $600,000 monthly financial loss to profitability within first month; performed a work order audit that returned $104,000 in lost income in first month.• Negotiated pricing and contracts for both existing and potential accounts. • Reconfigured new company ticketing system to fit company service delivery requirements. This created all new metrics and reporting that were previously non-existent to allow us to perform gap analysis, as well as understand key performance areas for our customers. As part of this, we were also able to add technician tracking, time management tracking and the ability to update tickets by our technicians via phone. This allowed us to better manage company resources, update tickets in real time, and increase accuracy of ticket information.• Managed fifty-six (56) nationally located Field Service technicians overseeing payroll, schedules, work effort, coaching and counseling.• Master trainer for all service account employees (internal and BPO – Business Process Outsourcing) nationally. • Provided back-up coverage for COO and Operations Director.","duration":"Sep 2007 Mar 2014 6 years 7 months","duration_short":"6 years 7 months","end_date":"Mar 2014","start_date":"Sep 2007","subtitle":"SA IT Services","title":"Portfolio Manager"}],"url":"https://www.linkedin.com/company/sa-it-services"},{"company":"EDS Group","company_id":"eds-group","location":"","positions":[{"description":"• Area lead for Northeast United States Service delivery team. SME for all Workstation build/deployment strategies corporate-wide. Supported 24,000 seats in a Windows 95/XP/2000/2003/Vista/Citrix environment.• Oversaw all aspects of workstation replacement and environment conversion from Microsoft Windows 95 to XP at facilities across North America and Mexico. Included retention of all data on servers and workstations. • Conducted employee training of the “The EDS Way” course on Six Sigma business model and goals. Managed and trained all outsourced workforce at each location throughout deployment.• Honored for creating a new deployment process. Designed and implemented a methodology that shortened project duration by 8 weeks and was adopted as the new workstation deployment standard.","duration":"Jun 1998 Sep 2007 9 years 4 months","duration_short":"9 years 4 months","end_date":"Sep 2007","start_date":"Jun 1998","subtitle":"EDS Group","title":"National Deployment Manager"}],"url":"https://www.linkedin.com/company/eds-group"},{"company":"Dewitt Enterprises","company_id":"dewitt-enterprises","location":"Pavilion, NY","positions":[{"description":"• Main decision maker for all IT Framework, methodology, software deployments. Directly responsible for P&L, vendor management, internal/external compliance and staffing. • Merged 18 separate state-wide locations into one corporately-managed Citrix network, moving data from manual to full automation and increasing profitability, accuracy and efficiency.• Designed and implemented initial mail server and internet firewall.• Audited existing Workstation compliance in 1997 which resulted in determining internal and vendor fraud• Managed all IT employees including responsibility for hiring, payroll, schedules, performance, coaching and counseling.• Decommissioned and replaced mainframe systems to current technologies.","duration":"Feb 1997 Jun 1998 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 1998","start_date":"Feb 1997","subtitle":"Dewitt Enterprises","title":"Management Information Systems (MIS) Director"}],"url":"https://www.linkedin.com/company/dewitt-enterprises"}]', '["Tony Arana “Scott always was a no-nonsense leader who kept us informed and offered direction to achieve our goals, Easy to work with and always fair to employees.”","Bob McEttrick, PMP “Scott comes to the table with a \\"let’s get things done attitude\\". He\'s easy to partner with and has achieved excellent results many times. I particularly like Scott\'s professional attitude and work ethic.”"]']
User: ['Rob Fabrizio', 'Experienced project manager with demonstrated history of leadership on technical projects. Information Security Analyst with a history of working in government and several certifications focused in cyber security.', 'Information Security Analyst', 'State of Vermont', '[{"company":"State of Vermont","company_id":"state-of-vermont","industry":"Government Administration","location":"","positions":[{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"State of Vermont","title":"Information Security Analyst"}],"url":"https://www.linkedin.com/company/state-of-vermont"},{"company":"Houston Ballet","company_id":"houston-ballet","location":"Houston, Texas Area","positions":[{"description":"","duration":"Apr 2019 Jun 2021 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2021","start_date":"Apr 2019","subtitle":"Houston Ballet","title":"Technical Director"}],"url":"https://www.linkedin.com/company/houston-ballet"},{"company":"Creative Visions, Inc.","company_id":"creative-visions-inc-","location":"Raleigh, NC","positions":[{"description":"","duration":"Feb 2019 Apr 2019 3 months","duration_short":"3 months","end_date":"Apr 2019","start_date":"Feb 2019","subtitle":"Creative Visions, Inc.","title":"Technical Director"}],"url":"https://www.linkedin.com/company/creative-visions-inc-"},{"company":"Freelance","company_id":null,"location":"Washington, District Of Columbia","positions":[{"description":"","duration":"Jun 2006 Mar 2019 12 years 10 months","duration_short":"12 years 10 months","end_date":"Mar 2019","start_date":"Jun 2006","subtitle":"Freelance","title":"Freelance Lighting Designer and Production Manager"}],"url":""},{"company":"The Washington Ballet","company_id":"the-washington-ballet","location":null,"positions":[{"description":"","duration":"Sep 2016 Jan 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2019","start_date":"Sep 2016","subtitle":"The Washington Ballet","title":"Assoc. Production ManagerLighting Supervisor"},{"description":"Maintain lighting design paperwork and coordinate with designers for all productions to assure all needs are met within budget. Track all lighting information for new works. Design lighting for Company, Studio Company and TWB School of Ballet productions. Act as Assistant Lighting Designer for guest designers. Generate all paperwork for each production and new works. Draft lighting plots for every show. Maintain budget for lighting, special effects, and projections. Maintain the artistic integrity of all works. .:Design Credits:.Bitter Sugar - The Washington Ballet, Washington DC - Mauro de Candia, ChoreographerSuite Nancy - The Washington Ballet, Washington DC - David Palmer, ChoreographerDangerous Liaisons - The Washington Ballet, Washington DC - David Palmer, ChoreographerThe Cat in the Hat/Peter and the Wolf - The Washington Ballet, Washington DC - David Palmer, ChoreographerTour de Force Gala Performances - The Washington Ballet, Washington DC - Septime Webre, Artistic Director","duration":"Sep 2011 Jan 2019 7 years 5 months","duration_short":"7 years 5 months","end_date":"Jan 2019","start_date":"Sep 2011","subtitle":"The Washington Ballet","title":"Lighting Supervisor"}],"url":"https://www.linkedin.com/company/the-washington-ballet"},{"company":"Embassy of Canada - Washington, DC","company_id":"embassy-of-canada---washington-dc","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Nov 2015 Sep 2016 11 months","duration_short":"11 months","end_date":"Sep 2016","start_date":"Nov 2015","subtitle":"Embassy of Canada - Washington, DC","title":"Manager, Events and Audio Visual"}],"url":"https://www.linkedin.com/company/embassy-of-canada---washington-dc"},{"company":"International Festival of Arts & Ideas","company_id":null,"location":"New Haven, CT","positions":[{"description":"","duration":"May 2014 Jun 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2015","start_date":"May 2014","subtitle":"International Festival of Arts & Ideas","title":"Lighting Supervisor"}],"url":""},{"company":"Cedar Lake Contemporary Ballet","company_id":"cedar-lake-contemporary-ballet","location":"","positions":[{"description":"","duration":"Oct 2013 Jun 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2015","start_date":"Oct 2013","subtitle":"Cedar Lake Contemporary Ballet","title":"Lighting Supervisor"}],"url":"https://www.linkedin.com/company/cedar-lake-contemporary-ballet"},{"company":"Kansas City Ballet","company_id":"kansas-city-ballet","location":"Kansas City, Missouri Area","positions":[{"description":"Re-stage the lighting for ALICE (in Wonderland). Re-stage the lighting for ALICE (in Wonderland).","duration":"Oct 2014 Oct 2014 1 month","duration_short":"1 month","end_date":"Oct 2014","start_date":"Oct 2014","subtitle":"Kansas City Ballet","title":"Lighting Supervisor"}],"url":"https://www.linkedin.com/company/kansas-city-ballet"},{"company":"Harvard University","company_id":"harvard-university","location":"Cambridge, Massachusetts","positions":[{"description":"","duration":"Jan 2014 Apr 2014 4 months","duration_short":"4 months","end_date":"Apr 2014","start_date":"Jan 2014","subtitle":"Harvard University","title":"Dance Center and Production Supervisor"}],"url":"https://www.linkedin.com/company/harvard-university"},{"company":"University of Maryland Baltimore County","company_id":"university-of-maryland-baltimore-county","location":"Baltimore, Maryland Area","positions":[{"description":"Production Coordinator for the UMBC Dance Department. I also teach a class in Lighting Design and Production for Dance. Production Coordinator for the UMBC Dance Department. I also teach a class in Lighting Design and Production for Dance.","duration":"Jan 2012 May 2012 5 months","duration_short":"5 months","end_date":"May 2012","start_date":"Jan 2012","subtitle":"University of Maryland Baltimore County","title":"Production Coordinator/Technical Director Dance Department"}],"url":"https://www.linkedin.com/company/university-of-maryland-baltimore-county"},{"company":"Triad Stage","company_id":"triad-stage","location":"Greensboro, NC","positions":[{"description":"Oversee all lighting and projection for all productions in both the main stage and Cabaret spaces. Oversee the lighting budget for every production. Hire and supervise non-union labor as necessary. Supervise the electrics and sound staff. Work with designers to maintain the artistic integrity of the design while keeping within the budget for each production. Worked as Associate Projection Designer on productions with projection elements. Designed, built and maintained the projection system. Maintained all lighting equipment.","duration":"Aug 2010 Sep 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2011","start_date":"Aug 2010","subtitle":"Triad Stage","title":"Master Electrician & Projection Supervisor"}],"url":"https://www.linkedin.com/company/triad-stage"},{"company":"Ballet Spartanburg","company_id":null,"location":"","positions":[{"description":".:Design Credits:.Snow White - Ballet Spartanburg, Spartanburg, SC - Carlos Agudelo, Artistic DirectorNutcracker Ballet - Ballet Spartanburg, Spartanburg, SC - Carlos Agudelo, Artistic Director .:Design Credits:.Snow White - Ballet Spartanburg, Spartanburg, SC - Carlos Agudelo, Artistic DirectorNutcracker Ballet - Ballet Spartanburg, Spartanburg, SC - Carlos Agudelo, Artistic Director","duration":"Oct 2005 Dec 2010 5 years 3 months","duration_short":"5 years 3 months","end_date":"Dec 2010","start_date":"Oct 2005","subtitle":"Ballet Spartanburg","title":"Lighting Designer"}],"url":""},{"company":"Pilobolus Dance Theatre","company_id":"pilobolus-dance-theatre","location":"","positions":[{"description":"Maintain and recreate lighting for all venues. Oversee the crew during the setup and execution of all lighting, video and projection elements. Create tracking information on all new rep works.Program lighting console for all show venues. Create and file all tracking information and paperwork for new works. Maintain and update focus charts. Draft all lighting plots for every venue. Maintain artistic integrity of all shows. Maintain and recreate lighting for all venues. Oversee the crew during the setup and execution of all lighting, video and projection elements. Create tracking information on all new rep works.Program lighting console for all show venues. Create and file all tracking information and paperwork for new works. Maintain and update focus charts. Draft all lighting plots for every venue. Maintain artistic integrity of all shows.","duration":"Jan 2010 Aug 2010 8 months","duration_short":"8 months","end_date":"Aug 2010","start_date":"Jan 2010","subtitle":"Pilobolus Dance Theatre","title":"Lighting Supervisor"}],"url":"https://www.linkedin.com/company/pilobolus-dance-theatre"},{"company":"Charlotte Ballet (Formerly North Carolina Dance Theatre)","company_id":"north-carolina-dance-theatre","location":"Charlotte, NC","positions":[{"description":"Maintained and coordinated lighting for all productions. Created tracking information on all new rep works. Designed lighting for select new works. Acted as associate LD for guest designers. Acted as head electrician during tours. Created and filed all paperwork for each production and work. Drafted all lighting plots for every show. Maintained artistic integrity of all works..:Design Credits:.The Chair - NC Dance Theatre, Charlotte, NC - Mark Diamond, ChoreographerThe Carnival of Animals/Peter and the Wolf - NC Dance Theatre, Charlotte, NC - Mark Diamond, ChoreographerYou’re So Fine - NC Dance Theatre, Charlotte, NC - Sasha Janes, ChoreographerImmortal Design - NC Dance Theatre, Charlotte, NC - Mark Diamond, ChoreographerUhhh! - NC Dance Theatre, Charlotte, NC - Mark Diamond, Choreographer","duration":"Jan 2008 May 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2009","start_date":"Jan 2008","subtitle":"Charlotte Ballet (Formerly North Carolina Dance Theatre)","title":"Lighting Supervisor"}],"url":"https://www.linkedin.com/company/north-carolina-dance-theatre"},{"company":"Phoenix Entertainment - 25th Annual Putnam County Spelling Bee","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2008 Oct 2008 1 month","duration_short":"1 month","end_date":"Oct 2008","start_date":"Oct 2008","subtitle":"Phoenix Entertainment - 25th Annual Putnam County Spelling Bee","title":"Associate Lighting Designer"}],"url":""}]', '["Dale Ripingill “Rob is professional and passionate. A must have on any production.”","M. Eric Rimes “Rob has also been a colleague in his time since graduation. Rob has proven himself to be honest, loyal and consistent in his work. He is often innovative in his solutions and calm in times of general panic. I would be happy to work with Rob again.”"]']
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The agent's job is to provide business development and turnaround expertise, and today, the agent is reaching out to the user, who is a proven sales leader, because they need assistance in developing and leading a high-caliber field sales organization for a high-growth tech startup.
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Agent: ['Joe Tori, PMP', 'Startup, Business development and turnaround professional helping companies position for and attain sustainable sales growth. Expertise in setting up and stabilizing operations, and planning and implementing strategies for long-term success. Results: • Delivered $245M in revenue growth • Guided three turnarounds resulting in sales and profit growth and improved operating efficiency • Facilitated post-merger integrations resulting in sales growth and reduced operating expense Expertise: • Business development - High-margin new and organic sales growth • Turnaround and post-acquisition integration • Strategic planning and execution • Communications and customer-relationship management Looking to implement strategies for long-term growth? Call +1 248-705-0807', 'Chief Executive Officer at IntensifyDigital.com', 'Ocular3D', '[{"company":"Ocular3D","company_id":"ocular3d","industry":"Software Development","location":"Michigan, USA","positions":[{"description":"Vision analysis platform Vision analysis platform","duration":"Jun 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Ocular3D","title":"Vice President, Business Development"}],"url":"https://www.linkedin.com/company/ocular3d"},{"company":"IntensifyDigital.com","company_id":"intensifydigital","location":"","positions":[{"description":"Digital marketing workflow streamlining and amplification platform Digital marketing workflow streamlining and amplification platform","duration":"Mar 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Mar 2019","subtitle":"IntensifyDigital.com","title":"Chief Executive Officer"}],"url":"https://www.linkedin.com/company/intensifydigital"},{"company":"g2 Business Development Solutions","company_id":null,"location":"Metropolitan Detroit","positions":[{"description":"Focus: Sustainable sales growthMission: Helping companies plan and achieve long-term business growth built upon solid and sustainable foundations. Focus: Sustainable sales growthMission: Helping companies plan and achieve long-term business growth built upon solid and sustainable foundations.","duration":"Aug 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Aug 2018","subtitle":"g2 Business Development Solutions","title":"Principal"}],"url":""},{"company":"Tweddle Group","company_id":"tweddle-group","location":"Michigan","positions":[{"description":"Led turnaround of an operating unit supporting one of the company\'s key customers. Implemented strategies enabling improved quality, efficiency and culture, as well as integration of a new software solution. Led turnaround of an operating unit supporting one of the company\'s key customers. Implemented strategies enabling improved quality, efficiency and culture, as well as integration of a new software solution.","duration":"Nov 2015 Feb 2018 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2018","start_date":"Nov 2015","subtitle":"Tweddle Group","title":"Executive Director"}],"url":"https://www.linkedin.com/company/tweddle-group"},{"company":"MSX International","company_id":"msx-international","location":"Southfield, Michigan","positions":[{"description":"Development and operation of MSXI\'s North American FCA business. Focus on BPO and solution selling and implementation for retail network performance improvement. Increased sales, profitability and revenue pipeline. Development and operation of MSXI\'s North American FCA business. Focus on BPO and solution selling and implementation for retail network performance improvement. Increased sales, profitability and revenue pipeline.","duration":"Nov 2011 Nov 2015 4 years 1 month","duration_short":"4 years 1 month","end_date":"Nov 2015","start_date":"Nov 2011","subtitle":"MSX International","title":"Account Director, Retail Network Solutions"}],"url":"https://www.linkedin.com/company/msx-international"},{"company":"Carma International/g2 Business Development Solutions","company_id":null,"location":"","positions":[{"description":"Supplier of vehicle personalization solutions and prototypes to Ford, tiered suppliers and dealers.Business development and program management for automotive and alternative energy start-up enterprises in the U.S. and China. Supplier of vehicle personalization solutions and prototypes to Ford, tiered suppliers and dealers.Business development and program management for automotive and alternative energy start-up enterprises in the U.S. and China.","duration":"Apr 2005 Nov 2015 10 years 8 months","duration_short":"10 years 8 months","end_date":"Nov 2015","start_date":"Apr 2005","subtitle":"Carma International/g2 Business Development Solutions","title":"President and CEO"}],"url":""},{"company":"Saleen Inc.","company_id":"saleen","location":"","positions":[{"description":"Responsible to investors for turnaround and management of the California and Michigan specialty vehicle operations, respectively, including assembly of the Ford GT. Responsible to investors for turnaround and management of the California and Michigan specialty vehicle operations, respectively, including assembly of the Ford GT.","duration":"Jan 2004 Feb 2005 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2005","start_date":"Jan 2004","subtitle":"Saleen Inc.","title":"General Manager"}],"url":"https://www.linkedin.com/company/saleen"},{"company":"Delco Remy International","company_id":"delco","location":"","positions":[{"description":"Post-acquisition integration and leadership of sales and marketing for the $550-million Aftermarket Group. Hard-parts aftermarket and warranty replacement products (rotating electrics, engines and transmissions) for auto parts retailers, warehouse distributors and OEMs. Post-acquisition integration and leadership of sales and marketing for the $550-million Aftermarket Group. Hard-parts aftermarket and warranty replacement products (rotating electrics, engines and transmissions) for auto parts retailers, warehouse distributors and OEMs.","duration":"Nov 2001 Dec 2003 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2003","start_date":"Nov 2001","subtitle":"Delco Remy International","title":"Senior Vice President, Sales and Marketing"}],"url":"https://www.linkedin.com/company/delco"},{"company":"ASC Incorporated","company_id":"american-systems_6609","location":"","positions":[{"description":"Leadership of Service Operations, Aftermarket Sunroofs and Accessories, and OEM Accessories divisions. Chairman of ASC-Hyosung manufacturing joint venture. Leadership of Service Operations, Aftermarket Sunroofs and Accessories, and OEM Accessories divisions. Chairman of ASC-Hyosung manufacturing joint venture.","duration":"Aug 2000 Aug 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2001","start_date":"Aug 2000","subtitle":"ASC Incorporated","title":"President and COO, Aftermarket Products Group"}],"url":"https://www.linkedin.com/company/american-systems_6609"},{"company":"Kelly Services","company_id":"kellyservices","location":"","positions":[{"description":"Launched, operated and developed the global engineering division. Operated the Automotive Division. Officer-level responsibilities comprised setting strategy; consolidating the business; and managing, developing and expanding the operations, organically and/or by focused acquisitions. Launched, operated and developed the global engineering division. Operated the Automotive Division. Officer-level responsibilities comprised setting strategy; consolidating the business; and managing, developing and expanding the operations, organically and/or by focused acquisitions.","duration":"Feb 1998 Aug 2000 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2000","start_date":"Feb 1998","subtitle":"Kelly Services","title":"VP and General Manager, Kelly Engineering Resources Div. and Automotive Services Group"}],"url":"https://www.linkedin.com/company/kellyservices"},{"company":"MSX International","company_id":"msx-international","location":"","positions":[{"description":"Led the staffing business supporting a major automotive OEM. Launched and led the OEM vehicle accessories group. Led strategic planning for the company. Led the staffing business supporting a major automotive OEM. Launched and led the OEM vehicle accessories group. Led strategic planning for the company.","duration":"Sep 1991 Feb 1998 6 years 6 months","duration_short":"6 years 6 months","end_date":"Feb 1998","start_date":"Sep 1991","subtitle":"MSX International","title":"Vice President, In-Client Operations and Strategic Planning"}],"url":"https://www.linkedin.com/company/msx-international"}]', '["Joe Bennett “Joe is a world-class big picture, strategic thinker. Whenever I had a particularly thorny issue to work out Joe was the one person I would want in the room to talk it through. When Joe came to work for Tweddle Group, the team he took over was in bad shape. Morale was plummeting, we just had a major quality issue and the customer was not happy! Joe dove into the nuts and bolts of what was happening, got the teams together and worked diligently to put in place process to prevent these issues from ever happening again. I have kept in touch with Joe over the years, and in his role as CEO of Intensify Digital, he continues to bring great solutions to the marketplace. He has quickly mastered the digital marketing space and is scaling his company in an exciting way. If you want someone who can bring you world-class thinking, strategy and business development Joe Tori is your man!”","Dave Anderson “I worked closely with Joe at Saleen Special Vehicles. His professional demeanor and insight to complex problem solving was very helpful to meet the Ford GT requirements. Joe has a unique ability to keep the operations \\"big picture\\" in line with managing the details of daily manufacturing requirements. I recommend Joe for any assignment in your company.”"]']
User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']
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The agent's job is to optimize marketing strategies and provide business strategy counsel, and today the user is reaching out to the agent because they need assistance in creating clear messaging and a unified brand strategy for their organization.
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Agent: ['David Hyslop', 'I am an entrepreneur and innovator whom navigates and adapts to the world around him. I create, optimize and streamline processes.', 'Head of Growth, Solution Architecture and R&D at Pascalle', 'Pascalle', '[{"company":"Pascalle","company_id":"pascalle","industry":"Business Consulting and Services","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Nov 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Pascalle","title":"Head of Sales and R&D"}],"url":"https://www.linkedin.com/company/pascalle"},{"company":"Marketing and Tech Consultant","company_id":null,"location":"Eugene, Oregon, United States","positions":[{"description":"• Led marketing efforts for company that generates $8 million a year• Supported marketing and business development efforts for company that generates $30 million a year• Worked alongside the CEO, Chief Growth Officer while mentoring a new hire to lead digital growth and account management for 2 subsidiaries of a parent company that generates $5 million a year total • Led marketing efforts for company that generates $8 million a year• Supported marketing and business development efforts for company that generates $30 million a year• Worked alongside the CEO, Chief Growth Officer while mentoring a new hire to lead digital growth and account management for 2 subsidiaries of a parent company that generates $5 million a year total","duration":"Sep 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Marketing and Tech Consultant","title":"Business Consultant"}],"url":""},{"company":"Langenburg Technologies USA","company_id":"langenburgtechnologies","location":"Eugene, Oregon, United States","positions":[{"description":"• Worked alongside the CEO and GM to support 2 green technology projects that sold for $10 million+ each• Led and supported new projects, and optimized previous projects, related to growth, product, and operations for LT and one if its subsidiaries• Led Amazon.com product and supported Instagram launch for multi-national water company • Worked alongside the CEO and GM to support 2 green technology projects that sold for $10 million+ each• Led and supported new projects, and optimized previous projects, related to growth, product, and operations for LT and one if its subsidiaries• Led Amazon.com product and supported Instagram launch for multi-national water company","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"Langenburg Technologies USA","title":"Growth Marketing Manager"}],"url":"https://www.linkedin.com/company/langenburgtechnologies"},{"company":"Drain Strain, LLC.","company_id":"drain-strain-llc.","location":"Greater Seattle Area","positions":[{"description":"• Managed and supported projects, vendor relationships and communication efforts to secure deals with major retailers including Amazon Home, Home Depot, Lowes, QVC, and The Shopping Channel• Developed business website and managed online product marketing and optimization of e-commerce channels including Amazon, Jet.com, and Zulily – generating more than $130,000 in online sales with no paid advertising• Analyzed customer purchasing behavior and conducted UX design study that led to company’s rebranding efforts• Supported overall business growth from $0 company revenue in 2015 to $180,000 in 2016, projected $500,000 in 2017","duration":"May 2016 Oct 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2017","start_date":"May 2016","subtitle":"Drain Strain, LLC.","title":"Marketing Director - As Seen on Shark Tank"}],"url":"https://www.linkedin.com/company/drain-strain-llc."},{"company":"Gold Rush Nugget Bucket, LLC.","company_id":"gold-rush-nugget-bucket","location":"Greater Seattle Area","positions":[{"description":"• Led projects and vendor relationships pertaining to product photography, videography, branding, retail packaging and website development• Led 2016 Holiday Season and “Beyond The Tank” marketing campaigns, generating more than $100,000 in company revenue• Established social community of Facebook and Instagram followers, generating more than 14,000 and 10,000 followers respectively• Led earned media efforts, writing pieces featured in The Small Business Journal, Forbes, and RobertHerjavec.com• Responsible for development and optimization of Amazon.com listing and deal secured with Amazon Exclusives team – responsiblefor more than 60% of company revenue","duration":"Oct 2015 Nov 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2016","start_date":"Oct 2015","subtitle":"Gold Rush Nugget Bucket, LLC.","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/gold-rush-nugget-bucket"},{"company":"Reverba","company_id":"reverba","location":null,"positions":[{"description":"• Managed patient recruitment and communications for 7 accounts, responsible for more than 35% of company revenue• Managed more than 50 marketing projects including speaking engagements, marketing materials, and corporate events","duration":"Jul 2015 Sep 2015 3 months","duration_short":"3 months","end_date":"Sep 2015","start_date":"Jul 2015","subtitle":"Reverba","title":"Advocate Engagement Manager"},{"description":"• Managed Social Listening project generating more than $250,000 in company revenue• Led more than 60 patient interviews, writing more than 30 patient biographies subject for use in marketing materials by Fortune 500Biotech and Pharmaceutical companies","duration":"Apr 2014 Jul 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2015","start_date":"Apr 2014","subtitle":"Reverba","title":"Advocate Engagement Specialist"}],"url":"https://www.linkedin.com/company/reverba"},{"company":"Ruby Porter Marketing & Design","company_id":"ruby-porter-marketing-and-design","location":null,"positions":[{"description":"• Led development of “Online Marketing Campaign” (OMC) program that offered business package for social media management, SEO website optimization and online advertising• Led OMC program for more than 14 local businesses, estimated to generate more than $67,000 in annual revenueLed development of “Online Marketing Campaign” (OMC) program that offered business package for social media management, SEO website optimization and online advertising• Led OMC program for more than 14 local businesses, estimated to generate more than $67,000 in annual revenue","duration":"Jul 2013 Dec 2013 6 months","duration_short":"6 months","end_date":"Dec 2013","start_date":"Jul 2013","subtitle":"Ruby Porter Marketing & Design","title":"Online Marketing Specialist"},{"description":"","duration":"Jun 2013 Jul 2013 2 months","duration_short":"2 months","end_date":"Jul 2013","start_date":"Jun 2013","subtitle":"Ruby Porter Marketing and Design","title":"Social Media Marketing Intern"}],"url":"https://www.linkedin.com/company/ruby-porter-marketing-and-design"}]', '["Jeremy Bawcom “I worked with David on the development of product packaging and instructional material for a new Drain Strain product. I leaned on his knowledge of the product and the demands of the online retail environment, and I appreciated the clarity of his direction throughout the design process. Often acting as a liaison between the Drain Strain team and my design team, David was sensitive to the needs of both groups and effectively leveraged our strengths. His energy, enthusiasm, and optimism is remarkable. Problems are just new opportunities. I\'d welcome the opportunity to work with him again”","Julie Gordon “I had the good fortune to work hand-in-hand with David on two partnership projects between Deluxe Corp and the Herjavec Group. David served as our primary marketing strategist for the branding and marketing work Deluxe provided for both Gold Rush Nugget Bucket and Drain Strain, entrepreneurial startups where Shark Tank\'s Robert Herjavec saw investment opportunities. David played a key role to help guide SEO, logo design and brand marketing decisions. I appreciated his strong work ethic, and found his curiosity to explore all options and his consistent regard for an optimal customer experience to be invigorating to our work. David enjoys working through challenges as a team, but isn\'t afraid to fly solo when the situation calls for quick decisions. Our company is thankful for his commitment to this important partnership. ”"]']
User: ['Caroline McAleese Riley', 'Hands-on and creative marketing and communication executive with over 18 years’ experience in consumer engagement, consumer goods and retail marketing, franchisee relations, charitable giving strategies, executive visibility, internal communications, earned media strategy and execution (traditional and social) and event integration. Extensive experience helping organizations through transition and growth with creation of clear messaging, brand strategy and goals to unify staff and drive brand relevance. Proven collaborator with integrated marketing teams and partner agencies. Demonstrated aptitude in executive leadership, staffing, budgeting, program management and reporting.', 'Chief Marketing Officer', "Aroma Joe's Coffee", '[{"company":"Aroma Joe\'s Coffee","company_id":"aromajoesfranchising","industry":"Food & Beverages","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Aroma Joe\'s Coffee","title":"Chief Marketing Officer"},{"description":"Leads all internal and external marketing and communication efforts including the development, execution, and strategic direction on marketing plans, internal and executive communications, crisis management, creative strategy, media buying and loyalty marketing. Founded in 2000, Aroma Joe’s currently has 67 locations and has become a major disruptor in the traditional coffee space.","duration":"Sep 2018 Feb 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2020","start_date":"Sep 2018","subtitle":"Aroma Joe\'s Coffee","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/aromajoesfranchising"},{"company":"Garrand Moehlenkamp","company_id":null,"location":"Portland, Maine Area","positions":[{"description":"Led public relations practice providing public relations, marketing and business strategy counsel and implementation to regional and national brands such as Dunkin’ Donuts, DeLorme, Westin, HP Hood, Bailey\'s Coffee Creamers, MaineDOT and Johnson Outdoors. Led public relations practice providing public relations, marketing and business strategy counsel and implementation to regional and national brands such as Dunkin’ Donuts, DeLorme, Westin, HP Hood, Bailey\'s Coffee Creamers, MaineDOT and Johnson Outdoors.","duration":"Jun 2007 Sep 2018 11 years 4 months","duration_short":"11 years 4 months","end_date":"Sep 2018","start_date":"Jun 2007","subtitle":"Garrand Moehlenkamp","title":"Practice Lead/Public Relations"}],"url":""},{"company":"Weber Shandwick","company_id":"weber-shandwick","location":"Cambridge, MA","positions":[{"description":"Developed and implemented multi-faceted public relations and marketing programs on major agency accounts which included Monster.com, Staples, KB Toys, CVS/pharmacy and Lexmark International. Key achievements:➢ Managed and implemented multi-million dollar marketing and branding budgets.➢ Managed in-house department staff including hiring, mentoring and personnel issues. ➢ Provided crisis communication, internal communications, branding and positioning counsel to companies in transition.➢ Worked directly with c-level executives on their branding and marketing challenges.","duration":"Jan 1999 Jun 2007 8 years 6 months","duration_short":"8 years 6 months","end_date":"Jun 2007","start_date":"Jan 1999","subtitle":"Weber Shandwick","title":"Group Manager"}],"url":"https://www.linkedin.com/company/weber-shandwick"}]', '["Jane Driscoll “When it comes to PR, it\'s so important to have a person who can be a sounding board, someone who is trusted, smart and understands your organization\'s mission. For us at GoodwillNNE, Carrie is that person. She reinforces when we\'re on the right track for our intended outcome and she kindly asserts if we need to change our approach. Plus, she makes us laugh. Sure, it helps that her office is downstairs. But, if her office were on Pluto, I\'d still find her. ”","Dana Reid “It has been a pleasure to work with Carrie and her team for almost 8 years. She has helped to re-shape our communication and marketing strategies in the market and I rely on her to bring insight, creativity and strong business sense to any public relations program. She is well respected with our partners, company leadership, media and with our business owners and has always provided solid counsel on a myriad of communication issues. Her passion for the brand and tireless work ethic does not go unnoticed.”"]']
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The agent's job is to lead a team of Account Managers and maintain a recurring book of business, and today the user is reaching out to the agent because they need assistance in developing marketing strategies for their automotive dealership.
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Agent: ['Whitney J. Humiston, MBA', 'Skilled in Sales, Business Development, Recruitment, and Marketing. Strong communication and organizational skills. Creative, detail-oriented and personable. Bachelor of Science (BS) from the University of Kansas. MBA from Baker University', 'Director of Business Development - HCA Midwest Health', 'Menorah Medical Center', '[{"company":"Menorah Medical Center","company_id":"menorah-medical-center","industry":"Hospitals and Health Care","location":"Overland Park, Kansas","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Menorah Medical Center","title":"Director of Business Development and Provider Relations"}],"url":"https://www.linkedin.com/company/menorah-medical-center"},{"company":"Quincy Medical Group","company_id":"quincy-medical-group","location":"Quincy, IL","positions":[{"description":"Manage the recruitment process and practice development for physicians and advanced practice providers for Quincy Medical Group, a multi-specialty physician-owned group of over 160 providers. Organize, manage and execute all logistics related to the recruitment process resulting in the successful placement of physician and advanced practice provider candidates in all specialties. -Develop and maintain network of contacts and resources to help identify and source qualified candidates that fit the culture of our organization. -Successfully manage every step of the recruitment process from A-Z. - Source prospective candidates, coordinate & communicate on-site visits, contract negotiation, development on-boarding plan, oversee providers practice growth. -Work collectively with Quincy Medical Group physicians, administration, marketing, business development, HR and data analytic teams to seamlessly recruit and integrate new providers.Works closely with Business Development, Marketing, Human Resources, Patient Experience, Administration, and partnering Hospital staff/providers.","duration":"Apr 2015 Mar 2018 3 years","duration_short":"3 years","end_date":"Mar 2018","start_date":"Apr 2015","subtitle":"Quincy Medical Group","title":"Physician Recruiter"}],"url":"https://www.linkedin.com/company/quincy-medical-group"},{"company":"MKTG","company_id":"mktg_inc","location":"MO/KS","positions":[{"description":"","duration":"Apr 2013 Dec 2013 9 months","duration_short":"9 months","end_date":"Dec 2013","start_date":"Apr 2013","subtitle":"MKTG","title":"Assistant Regional Event Manager"}],"url":"https://www.linkedin.com/company/mktg_inc"},{"company":"Major Brands","company_id":null,"location":"KC MO","positions":[{"description":"Maximized presence, profitability, and performance of all Major Brands products. Maximized presence, profitability, and performance of all Major Brands products.","duration":"May 2010 Apr 2013 3 years","duration_short":"3 years","end_date":"Apr 2013","start_date":"May 2010","subtitle":"Major Brands","title":"Marketing Manager"}],"url":""},{"company":"Anheuser-Busch","company_id":"anheuser-busch","location":"","positions":[{"description":"Developed and executed marketing strategies for Anheuser-Busch nationwide. Developed and executed marketing strategies for Anheuser-Busch nationwide.","duration":"May 2007 Jul 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2008","start_date":"May 2007","subtitle":"Anheuser-Busch","title":"Special Event Marketing"}],"url":"https://www.linkedin.com/company/anheuser-busch"},{"company":"Kansas City Chiefs","company_id":null,"location":"Arrowhead Stadium, KCMO","positions":[{"description":"Responsible for organizing and directing community involvement activities for the KC Chiefs. Activities managed included but limited to; school presentations, hospital visits, charity events, autograph appearances and youth camps. Responsible for organizing and directing community involvement activities for the KC Chiefs. Activities managed included but limited to; school presentations, hospital visits, charity events, autograph appearances and youth camps.","duration":"Jan 2007 May 2007 5 months","duration_short":"5 months","end_date":"May 2007","start_date":"Jan 2007","subtitle":"Kansas City Chiefs","title":"Community Relations Assistant"}],"url":""}]', '["Sara Reuschel “I had the pleasure of serving as Whitney\'s supervisor in our organization\'s physician recruitment department. Professionally, Whitney is organized, forward-thinking, receptive to feedback and coaching, and she consistently exceeded my expectations. Personally, Whitney is kind, considerate, approachable, and helpful which are traits that lead to even greater success in her position as a physician recruiter. When working with recruits and onboarding new providers she was the best of both worlds - organized to ensure tasks were completed on time and appropriately communicated to the new provider all the while being a friend, an ally, and a resource to the provider who was (most of the time) new to the area and needed help and guidance outside of the typical workplace onboarding process. New providers often commented on how easy the onboarding and relocation process was because of Whitney\'s efforts. She is an absolute joy to have in the office. She will, without a doubt, be a positive influence in many ways wherever she goes. ”","Richelle Oades “For approximately two years I worked with Whitney during her time at Major Brands as she helped manage promotional activity, sales and support for my portfolio, Bacardi, USA. Managing the event and sales requests of several portfolios at a distributor is not an easy task, but Whitney was the perfect person for the job. She built relationships with accounts, suppliers and sales teams, all while exceeding expectations with a positive and hard-working attitude. Whitney had the organizational skills necessary to succeed in such a position and went above and beyond to work with suppliers and their agencies to assist wherever she could in the market. In such a demanding business, it is difficult to find individuals who are willing to put in extra hours to ensure sales and events programs meet their target goals. Whitney was an amazing resource for me at Major Brands and a delight to work with. I would highly recommend her for any position in event management, marketing, sales or promotions in the liquor industry or any field she chooses.”"]']
User: ['Jessica (Sims) Rapp', 'Driven and adaptive leader with a passion for marketing. Team over self. Outcome-focused. Glass half full. Leave better than found. Limitless beliefs. Bias toward action.', 'Director of Client Success', 'Force Marketing', '[{"company":"Force Marketing","company_id":"force-marketing","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Force Marketing","title":"Director of Client Success"},{"description":"Lead a team of Account Managers around client support and execution. Maintained and retained a recurring book of business monthly and built incremental revenue. Sold into net new accounts via prospecting, referrals, and in-group growth. Recruited, interviewed, and hired for Revenue Team growth within budget limitations. Guided clients as an Automotive Marketing Specialist, working with both large automotive groups and single rooftop stores, with a heavy focus on West Coast markets. Experience inclusive of all OEMs, from ultra luxury to volume brands. Partnered with clients in reaching mutual goals, specific to gaining market share, increasing new and pre-owned sales volume, and/or improving retention %.Knowledgeable in streaming, digital, and direct marketing channels, including:CTV/OTT, Streaming Audio, SEM, SEO, Social Media, Display, Online Video, Website ManagementUniquely qualified to consult with dealers not only in marketing, but also in-dealership processes, co-op, and CRM opportunities.","duration":"Jun 2019 Jun 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2021","start_date":"Jun 2019","subtitle":"Force Marketing","title":"Director of Sales, West"},{"description":"Acted as trusted advisor for Enterprise-level dealership groups, helping them succeed by ensuring they received maximum value from personal and team knowledge, resources, and solutions. Developed trusting relationships with customers to ensure goals were aligned from a business strategy perspective and success metrics were identified. Understood customer expectations and assessed “health checks” through consistent communication to further drive satisfaction, adoption, retention, and reduce churn. Created marketing strategies, hosted monthly reporting calls, and visited nationwide clients quarterly. Served as ‘voice of the customer’ and provided internal feedback on how to better serve the client. Worked closely with the team to ensure all client deliverables were met throughout onboarding, campaign implementation, and reporting, and monitor campaign performance among all mediums. Maintained a deep understanding of direct and digital marketing, and spoke with customers about the most relevant features for their specific needs. Handled escalations and worked across teams to resolve issues.Utilized SalesForce CRM platform to manage contacts and opportunities.","duration":"Sep 2015 Jun 2019 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2019","start_date":"Sep 2015","subtitle":"Force Marketing","title":"Senior Marketing Director, Enterprise Account"},{"description":"Facilitated 20+ events including conventions, speaking engagements, industry education and networking events, client retention activities, and internal culture events. Directed all external automotive and digital conferences in all facets including NADA, Digital Dealer, Canadian Digital Dealer, DrivingSales Executive Summit, and many others. Coordinated shows hosting up to 20,000 attendees. Responsibilities: • Established all pre-event aspects including booth strategy, budgets, sponsorships, giveaways, incentives, demos, dealer parties, client dinners, team preparedness, and logistics• Managed brand image at all events. • Developed full event calendars for marketing efforts and industry tracking.• Tracked event budgets and reduced expenses when possible. • Accounted for personnel activity during events for up to 45 team members. • Determined event goals and monitored progress.• Managed lead collection, distribution, and follow-up.• Provided sales collateral including proposals, leave-behinds, web portals, and new client acquisition strategies.","duration":"Jan 2015 Sep 2015 9 months","duration_short":"9 months","end_date":"Sep 2015","start_date":"Jan 2015","subtitle":"Force Marketing","title":"Events Manager"},{"description":"Coordinated 15+ external and internal events in all aspects while managing the Account Services team. Executed full company presence at events such as NADA, Digital Dealer, Canadian Digital Dealer, and DrivingSales Executive Summit. Responsibilities: • Managed, trained and motivated a team of Account Executives, Traffic Coordinators, and other account contacts.• Helped develop event materials and demos, set up exhibit, and controlled lead tracking.• Produced collateral such as proposals, event materials, leave-behinds, web portals, and other sales-oriented items.• Planned and coordinated all internal events, including team bonding events and group activities.• Managed new creative process and created new events monthly in addition to OEM campaigns.• Navigated many vendor relations including state associations and other partners","duration":"Jan 2014 Jan 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2015","start_date":"Jan 2014","subtitle":"Force Marketing","title":"Account Services and Events Manager"},{"description":"Maintained marketing efforts for Force Marketing to develop reach and establish brand awareness in the target market, automotive dealers and manufacturers. Succeeded in meeting marketing deadlines with effective creative, while acting as a team lead for the Account Services team. Responsibilities:• Created marketing materials including email campaigns, direct mail promotions, and magazine advertisements.• Provided sales collateral such as proposals, leave-behinds, web portals, and new client acquisition strategies.• Planned events such as Digital Dealer and NADA (National Automobile Dealers Association) and executed all event materials, demos, booth set up, lead tracking, and travel arrangements. • Maintained branding through the company\'s website, LinkedIn, artwork creative, and messaging.• Guided the Account Services team in daily activities and acted as team ambassador internally.","duration":"Jul 2012 Jan 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2014","start_date":"Jul 2012","subtitle":"Force Marketing","title":"Marketing Manager"},{"description":"Acted as central liaison to coordinate direct marketing campaigns for current clients and built relationships to aid client retention. Effectively communicated both internally and externally to meet tight deadlines and fulfill client needs. Managed ad creative as it relates to manufacturer and state compliance regulations while integrating compelling messaging. Responsibilities:• Coordinated direct mail, print, broadcast, web, and POP for over 90 targeted marketing events a month from initiation to completion.• Managed multiple key accounts and client rapport in a fast paced agency environment. • Effectively communicated between clients, creative team, production team and sales force to deliver timely, successful advertising collateral• Facilitated Force Marketing print, radio, TV, web, and direct marketing promotional collateral","duration":"Jan 2011 Jul 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2012","start_date":"Jan 2011","subtitle":"Force Marketing","title":"Account Executive"}],"url":"https://www.linkedin.com/company/force-marketing"},{"company":"Hillstone Restaurant Group","company_id":"hillstone-restaurant-group","location":"","positions":[{"description":"","duration":"Aug 2010 Mar 2011 8 months","duration_short":"8 months","end_date":"Mar 2011","start_date":"Aug 2010","subtitle":"Hillstone Restaurant Group","title":"Server"}],"url":"https://www.linkedin.com/company/hillstone-restaurant-group"},{"company":"The Brick","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2008 Jul 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2010","start_date":"Sep 2008","subtitle":"The Brick","title":"Server & Bartender"}],"url":""},{"company":"Swallow at the Hollow","company_id":null,"location":"","positions":[{"description":"Seasonal Seasonal","duration":"May 2008 Sep 2008 5 months","duration_short":"5 months","end_date":"Sep 2008","start_date":"May 2008","subtitle":"Swallow at the Hollow","title":"Server"}],"url":""},{"company":"J. Crew","company_id":"j-crew","location":"","positions":[{"description":"Seasonal Seasonal","duration":"May 2007 Sep 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2008","start_date":"May 2007","subtitle":"J. Crew","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/j-crew"},{"company":"Taco Mac","company_id":"taco-mac","location":"","positions":[{"description":"","duration":"Dec 2005 Aug 2006 9 months","duration_short":"9 months","end_date":"Aug 2006","start_date":"Dec 2005","subtitle":"Taco Mac","title":"Hostess & Server"}],"url":"https://www.linkedin.com/company/taco-mac"},{"company":"Absolute Chiropractic","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Absolute Chiropractic","title":"Receptionist"}],"url":""}]', '["Jillian Garcia “As Jessica\'s former co-worker of 4 years, I\'ve witnessed her innovative problem-solving, tireless work ethic, and willingness to do whatever it takes to devise and produce a strategy that will exceed the client\'s expectations. Jessica is an asset. Her commitment to Force Marketing has helped the company bring in and retain several large clients. She is always cheerful and willing to assist with any task. Jessica is a subject matter expert in her field. She continually educates herself about her client\'s brand and their competitors to ensure she is providing the utmost service. ”","John Franco “Wow, I am not sure I have enough space to write all the professional qualities Jessica possess. Aside from being a person of the highest character Jessica is one of those rare people that truly cares about the quality of her work. I have personally seen her work tireless to ensure every conceivable detail of a project is flawless. For most people \\"close enough\\" is acceptable but not for Jessica. She knows that internal and external company relationships are equally important and somehow is able to work with the most difficult and demanding individuals successfully. There is nothing more valuable than having a team member you can 100% count on to get the job done with very little direction. Jessica is that person.”"]']
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The agent's job is to manage product development and marketing strategy, and today, the agent is reaching out to the user because they need assistance in implementing lean processes and improving user experiences in their IT service management.
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Agent: ['Missy Tillman', "I am a self-motivated product management maven who thrives in a results-based environment. With more than 8 years at a national non-profit organization, and 7 years in corporate strategy, I have proven expertise in new product development, marketing strategy, special events, logistics, and overall campaign management. I am also experienced at building communication strategies that drive results and build brand awareness. I'm a strong writer, communicator, and confident public speaker. I work well with C-level execs, and am a positive influence on my peers in any office culture. I have high expectations for myself and those around me, and excel in an environment that is challenging and requires the ability to wear many hats. I enjoy problem-solving, am a talented relationship manager, and am driven to find innovative ways to accomplish goals and exceed expectations. I get it done.", 'Director, Value-Based Solutions at Express Scripts', 'Express Scripts', '[{"company":"Express Scripts","company_id":"express-scripts","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"Responsible for setting go-to-market strategy and execution for a variety of value-based solutions that span across Express Scripts, Cigna, eviCore, Accredo and MDLIVE. With a focus on strategic relationship management and margin-driving products including Embarc Benefit Protection, our SafeGuardRx platform, and additional special projects in the supply chain, Missy\'s team leads the process of identifying, developing, and launching new products to market quickly and efficiently. In coordination with our clinical strategy partners, our team is responsible for -- o Collaborating cross functionally to support account team, client, and media requestso Managing P&L and tracking key performance metrics o Working with legal to ensure compliance in applicable lines of businesso Supporting conversations and negotiations with pharmaceutical manufacturers","duration":"Nov 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Nov 2019","subtitle":"Express Scripts","title":"Director, Value-Based Solutions"},{"description":"Express Scripts is a pharmacy services company putting medicine within reach. We deliver smarter pharmacy services through bold action, specialized care, data insights and innovative solutions, making healthcare more affordable and accessible for millions of people.Headquartered in St. Louis, Express Scripts is the nation’s largest pharmacy benefit manager. We provide network-pharmacy claims processing, home delivery pharmacy care, specialty pharmacy care, benefit-design consultation, drug utilization review, formulary management and medical and drug data analysis services. Express Scripts also distributes a full range of biopharmaceutical products and provides extensive cost-management and patient-care services.","duration":"Dec 2017 Nov 2019 2 years","duration_short":"2 years","end_date":"Nov 2019","start_date":"Dec 2017","subtitle":"Express Scripts","title":"Senior Product Manager, Value-Based Solutions"}],"url":"https://www.linkedin.com/company/express-scripts"},{"company":"CKE Restaurants, Inc.","company_id":"cke-restaurants-inc-","location":"Greater St. Louis Area","positions":[{"description":"As part of the marketing department at Hardee\'s, I led a cross-functional team comprised of supply chain, operations, QA, and product development to identify, screen, develop, evaluate, test, and introduce new products into the system. Key Responsibilities--*Provided strategic input on brand\'s multi-year marketing calendar planning & promotions. *Built relationships with outside vendors (i.e. Kraft, Budweiser, ConAgra) to create value-added partnerships with co-branded product rollouts, and works with legal teams to negotiate and execute licensing agreements. *Collaborated with outside creative agencies to develop merchandising and media elements that build brand awareness and drive revenue.*Partnered with sister brand, Carl\'s Jr., to efficiently align on national rollouts (including product development, field training cascades, operational effectiveness, and vendor distribution). *Served as a point of contact for franchise partners during campaigns to provide direction, mass communication, and troubleshooting as needed.*Developed marketing plans for projects in test and in system rollouts. *Served as technical expert for food photography and collaborates on merchandising elements with creative team.*Worked with Marketing Research & Analysis to review consumer research and financial outcome of products and keeps knowledgeable of competitors’ products and marketing policies. *Provided weekly status report on projects to Chief Marketing Officer and senior management to support strategic planning efforts. CKE Restaurants, Inc. (CKE), through its subsidiaries, franchisees and licensees, operates some of the most popular U.S. regional brands in quick-service dining, including the Carl’s Jr.®, Hardee’s®, Green Burrito® and Red Burrito® restaurant brands. The CKE system includes more than 3,000 locations in 42 states and in 23 countries. CKE is headquartered in Carpinteria, California. Hardee\'s® is headquartered in St. Louis, Missouri.","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"CKE Restaurants, Inc.","title":"Senior Product Marketing Manager"}],"url":"https://www.linkedin.com/company/cke-restaurants-inc-"},{"company":"March of Dimes","company_id":"march-of-dimes","location":"","positions":[{"description":"As Division Director, I was responsible for all revenue development in the St. Louis market through our various fundraising campaigns and special events. I worked with our team to promote the organization\'s mission objectives, and also had team management experience, as I oversaw a large portion of the fundraising and administrative staff in the St. Louis Division office.Key Responsibilities--*Worked closely with the Board of Directors, various March of Dimes committees, corporate sponsors, and volunteers to organize and execute the mission programs and fundraising events. *Coordinated all logistical components as well as print collateral and media promotion for these events. *Collaborated with our State Director of Programs to implement mission-related programs, services, and legislation to help moms and babies in Missouri.","duration":"Jan 2006 Apr 2014 8 years 4 months","duration_short":"8 years 4 months","end_date":"Apr 2014","start_date":"Jan 2006","subtitle":"March of Dimes","title":"St. Louis Division Director"}],"url":"https://www.linkedin.com/company/march-of-dimes"},{"company":"TriFecta Creative","company_id":null,"location":"","positions":[{"description":"During my years in non-profit, I honed my craft and gained valuable writing experience creating direct mail pieces, press releases, media alerts, and PSAs for general media markets. In addition, I took on freelance writing projects with a creative firm where I interviewed educators from around the nation to compile details on an educational technology product to determine usage and success. I then developed creative “success stories” for a national client’s product website. During my years in non-profit, I honed my craft and gained valuable writing experience creating direct mail pieces, press releases, media alerts, and PSAs for general media markets. In addition, I took on freelance writing projects with a creative firm where I interviewed educators from around the nation to compile details on an educational technology product to determine usage and success. I then developed creative “success stories” for a national client’s product website.","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"TriFecta Creative","title":"Freelance Writer"}],"url":""}]', '["Steve Miller “Missy was amazing to work with during our tenure together at Hardee\'s. Her knowledge of Brand Management was a tremendous asset to everyone in the company. She approached each project with detail and made professional, well-thought decisions when confronted with problems. As the newest member of the Brand Management team, I looked to her often for insights and advice. Missy is the consummate professional, and I give her only the highest accolades and recommendation for whatever professional pursuits lie ahead for her. She is incredibly gifted, amazingly talented, and would be an amazing member on any team. ”","Eric Peterson “I had the privilege of working with Missy while she was with CKE Restaurants in St. Louis. I was impressed with how quickly Missy was able to get into sync with our organization\'s new product implementation process and overall culture. She handled some of the most complex test and system rollouts we undertook. She always maintained a high degree of professionalism and was amazingly up to date and informed on the big picture. I knew I could count on her to have the answers or be ready to dive in with my group to find resolutions or workable options to make it happen. I would describe her as intelligent, hard working, portraying leadership skills, excellence in timeline management, a very pleasant personality and having good sense humor. ”"]']
User: ['David Farrell', 'David is an IT Service Management and ServiceNow expert. As a ServiceNow platform owner he has led the delivery of automated, lean processes, and improved user experiences. He is skilled at working in collaboration with global engineering, operations staff, and supplier teams to deliver continuous improvement. David has also worked across many industries delivering ITSM strategies and assessments. He excels in delivering broader IT improvements through project management (PMI and Agile PMI certified).', 'Director Of IT - Enterprise Applications at Mizuho', 'Mizuho', '[{"company":"Mizuho","company_id":"mizuho","industry":"Financial Services","location":"New York, New York, United States","positions":[{"description":"Platform Owner for ServiceNow, Sharepoint, Archer, Workday Platform Owner for ServiceNow, Sharepoint, Archer, Workday","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"Mizuho","title":"Director Of IT - Enterprise Applications"}],"url":"https://www.linkedin.com/company/mizuho"},{"company":"Moody\'s Corporation","company_id":"moodys-corporation","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2014 Mar 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2020","start_date":"Jan 2014","subtitle":"Moody\'s Corporation","title":"VP - IT Service Management"}],"url":"https://www.linkedin.com/company/moodys-corporation"},{"company":"PA Consulting Group","company_id":"pa-consulting","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2007 Jan 2014 7 years","duration_short":"7 years","end_date":"Jan 2014","start_date":"Feb 2007","subtitle":"PA Consulting Group","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/pa-consulting"},{"company":"MWRA","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"MWRA","title":"IT Project Manager"}],"url":""}]', '["LinkedIn User “I was David\'s line Manager at PA. David is an ITIL wizard and has an extensive track record of helping his clients implement service management. He has a strong work ethic and always delivers an A1 performance no matter what the task. In addition he\'s a fun team player to work with with a relaxed yet professional style.”","James Turner “David recently left PA and I\'m sorry to see him go. I\'ve worked with him on two projects and have been impressed with his work ethic, ability to communicate complex concepts and his commitment to helping clients. Good luck in the new job!”"]']
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The agent's job is to manage IT projects in the hospitality and healthcare industries, and today, the agent is reaching out to the user because they need assistance in planning and managing a high-profile event related to healthcare improvement.
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Agent: ['Glenda Linder, PMP, ITIL', 'Motivated, results-driven technology and project management professional with significant experience driving teams and delivering IT project solutions in the hospitality and health care industries. Track record of spearheading key technology projects to support guest experience and patient care initiatives. Team player excels in leading cross functional teams to produce optimal project outcomes.', 'Project and Program Management Professional', 'CDW', '[{"company":"CDW","company_id":"cdw","industry":"Information Technology and Services","location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Nov 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Nov 2021","subtitle":"CDW","title":"Sr. Technical Project Manager"}],"url":"https://www.linkedin.com/company/cdw"},{"company":"Computer Aid, Inc.","company_id":"computer-aid-inc","location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Aug 2021 Nov 2021 4 months","duration_short":"4 months","end_date":"Nov 2021","start_date":"Aug 2021","subtitle":"Computer Aid, Inc.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/computer-aid-inc"},{"company":"Pomvom","company_id":"pomvom","location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2021 Aug 2021 8 months","duration_short":"8 months","end_date":"Aug 2021","start_date":"Jan 2021","subtitle":"Pomvom","title":"Project Manager, US Programs"}],"url":"https://www.linkedin.com/company/pomvom"},{"company":"Universal Orlando Resort","company_id":"universal-orlando-resort","location":null,"positions":[{"description":"","duration":"Mar 2017 Dec 2020 3 years 10 months","duration_short":"3 years 10 months","end_date":"Dec 2020","start_date":"Mar 2017","subtitle":"Universal Orlando Resort","title":"Manager, Project and Program Management Office"},{"description":"","duration":"Oct 2014 Mar 2017 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2017","start_date":"Oct 2014","subtitle":"Universal Orlando Resort","title":"Senior Project / Program Manager"}],"url":"https://www.linkedin.com/company/universal-orlando-resort"},{"company":"Orlando Health","company_id":"orlando-health","location":null,"positions":[{"description":"","duration":"Oct 2012 Oct 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2014","start_date":"Oct 2012","subtitle":"Orlando Health","title":"Project Manager, Information Systems"},{"description":"","duration":"Jun 2009 Oct 2012 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2012","start_date":"Jun 2009","subtitle":"Orlando Health","title":"Client Services Manager, Information Systems"}],"url":"https://www.linkedin.com/company/orlando-health"},{"company":"Central Florida Investments/Westgate Resorts","company_id":"westgateresorts","location":null,"positions":[{"description":"","duration":"Jan 2002 Dec 2008 7 years","duration_short":"7 years","end_date":"Dec 2008","start_date":"Jan 2002","subtitle":"Central Florida Investments/Westgate Resorts","title":"Manager/IT Project Manager"},{"description":"","duration":"Apr 2000 Jan 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2002","start_date":"Apr 2000","subtitle":"Westgate Resorts","title":"I.S. Technical Services Manager"}],"url":"https://www.linkedin.com/company/westgateresorts"},{"company":"Florida Hospital","company_id":"florida-hospital","location":"","positions":[{"description":"","duration":"Jan 1996 Apr 2000 4 years 4 months","duration_short":"4 years 4 months","end_date":"Apr 2000","start_date":"Jan 1996","subtitle":"Florida Hospital","title":"IT Project Manager"}],"url":"https://www.linkedin.com/company/florida-hospital"}]', '["Darren White, PMP, CSM “I had the privilege of managing and watching Glenda lead many projects while working together at Universal Parks and Resorts. Glenda was always a shining example of excellence in project management and leadership. From yhe superior communications, to scope and cost management, to timely delivery, Glenda always strived to exceed expectations, and always met that challenge. We had a great time working together and would be my pleasure to work with her again. ”","Gil Sturgis “When I started with Florida Hospital, Glenda was on my team as a Project Manager. She was very effective in this role and was well liked by the customer base she was assigned to. Her projects were normally on schedule and on budget.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']
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The agent's job is to provide IT services, and today, the agent is reaching out to the user to offer computer repair and data backup solutions for their business.
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Agent: ['Scott Giffin', 'Broad-based experience in IT, audiovisual, and business management. Highly skilled in networking, troubleshooting, PC/Mac repair and Microsoft and Mac operating systems. Detail oriented, well organized, self-starter, personable, comfortable in both individual and teamwork environments, with a strong customer service mentality.', 'Service Desk Technician II at Vantage Credit Union', 'Vantage Credit Union', '[{"company":"Vantage Credit Union","company_id":"vantage-credit-union","industry":"Financial Services","location":"United States","positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Vantage Credit Union","title":"Service Desk Technician II"}],"url":"https://www.linkedin.com/company/vantage-credit-union"},{"company":"duvari group","company_id":"duvari-group","location":"United States","positions":[{"description":"","duration":"Apr 2021 Oct 2021 7 months","duration_short":"7 months","end_date":"Oct 2021","start_date":"Apr 2021","subtitle":"duvari group","title":"Service Desk Technician @ Vantage Credit Union"}],"url":"https://www.linkedin.com/company/duvari-group"},{"company":"NTT DATA Services","company_id":"ntt-data-americas","location":"Mastercard","positions":[{"description":"","duration":"Apr 2019 Apr 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2021","start_date":"Apr 2019","subtitle":"NTT DATA Services","title":"Senior Field Technician at Mastercard"}],"url":"https://www.linkedin.com/company/ntt-data-americas"},{"company":"Adrenaline, Inc.","company_id":"adrenaline-inc-","location":"Greater St. Louis Area","positions":[{"description":"Adrenaline is an experience design agency that creates and implements brands and retail environments. From idea through implementation, from physical to digital, from one channel to the next, we create it—then fuse it all together. Since 1998, Adrenaline has made brands heard by setting trends instead of following them. Today, we’re proud to be something even bigger: a new-model Experience Design Agency. From brand planning to digital deployment to implementation in retail environments, we create experiences that connect businesses and consumers.","duration":"May 2014 Feb 2019 4 years 10 months","duration_short":"4 years 10 months","end_date":"Feb 2019","start_date":"May 2014","subtitle":"Adrenaline, Inc.","title":"Field Support Digital Technical Services"}],"url":"https://www.linkedin.com/company/adrenaline-inc-"},{"company":"Bonhomme Presbyterian Church","company_id":null,"location":"","positions":[{"description":"Provide full support to church staff regarding any technical issues. Use Final Cut Pro X on a weekly basis for video announcements and special videos; diagnose and repair daily issues with end user technology including employees PC’s and Mac’s, printers, classroom laptops, projectors for worship, microphone and band equipment for 3 church services every week. Provide full support to church staff regarding any technical issues. Use Final Cut Pro X on a weekly basis for video announcements and special videos; diagnose and repair daily issues with end user technology including employees PC’s and Mac’s, printers, classroom laptops, projectors for worship, microphone and band equipment for 3 church services every week.","duration":"Mar 2008 May 2014 6 years 3 months","duration_short":"6 years 3 months","end_date":"May 2014","start_date":"Mar 2008","subtitle":"Bonhomme Presbyterian Church","title":"Technical Coordinator"}],"url":""},{"company":"Patriot Mortgage and Lending","company_id":null,"location":"Greater St. Louis Area","positions":[{"description":"","duration":"Feb 2003 May 2007 4 years 4 months","duration_short":"4 years 4 months","end_date":"May 2007","start_date":"Feb 2003","subtitle":"Patriot Mortgage and Lending","title":"Owner/Manager"}],"url":""}]', '["Chris (Gregory) Hartmann “Scott was an indispensable member of our Digital Support Service Team at Adrenaline. I had the honor of working with him for nearly 4 years and he was instrumental in training me in technical aspects of digital signage. Scott has amazing stamina in working with technicians as well as clients in all aspects of installing digital equipment and troubleshooting issues large and small. His patient demeanor is second to none and he is always quick to offer solutions to complex issues. I thoroughly enjoyed working with Scott on a daily basis, appreciated his quick wit, and benefited greatly from his diverse knowledge. ”","Howard Sheppard “When Scott came on board, he relieved me of my then recently added responsibility of supervising our volunteer technical team. Although Scott was not familiar with several of the systems we used when he first joined us, he picked up whatever he needed to know very quickly, like a sponge! He has a great disposition, a steady and even keel, and was a pleasure to work with!”"]']
User: ['Jon Jordan', "At Call That Tech, we're serious about your business. So serious in fact, that we assure you that all of your technology needs will be met with speed, courtesy and professionalism. Are you looking for outstanding service, being your most productive, and getting the most out of your investment in technology? Look no further.", 'PC & Mac Repair, Data Solutions, Computer Training, Emergency Tech Support, Remote Access Support, Web Design Solutions', 'IT Services Provider at Call That Tech Computer Repair', '[{"company":"IT Services Provider at Call That Tech Computer Repair","company_id":null,"location":"Wellington","positions":[{"description":"computer repair, data backup and recovery, malware and virus removal, laptop repair, hardware upgrades, Windows and OSX support, wireless network and device support, Internet setup and support, Apple product support, smartphone and tablet support, email setup and support, small business network support, printer repair, remote access service, website maintenance, in-home support, computer training.","duration":"Jan 2005 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Jan 2005","subtitle":"IT Services Provider at Call That Tech Computer Repair","title":"Business Owner"}],"url":""}]', '["“Recommended!”","“Jon was our IT department at Village Christian. He made sure our network was always running for our staff and students. His reliability and technical expertise was invaluable to us.”"]']
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The agent's job is to support businesses in implementing and analyzing complex information technology systems, and today, the agent is reaching out to the user because they need assistance in recruiting for a supervisor position at Purpose Financial.
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Agent: ['Richard Givens', 'Supporting businesses in a senior level capacity, implementing and analyzing complex information technology systems for organizations through all phases of development, testing and deployment. Organizing stakeholders and resources to initiate multiple projects, analyze requirements, and deliver solutions that address business needs or problems efficiently and timely.Communicating complex technical specifications and business needs to appropriate parties for action, manage change, and implement new technologies for the benefit of the business.', 'Senior System Analyst at Healthcare Service Corporation', 'Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas', '[{"company":"Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas","company_id":"blue-cross-and-blue-shield-of-illinois-new-mexico-oklahoma-&-texas","industry":"Hospitals and Health Care","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Dec 2019 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas","title":"Senior System Analyst"}],"url":"https://www.linkedin.com/company/blue-cross-and-blue-shield-of-illinois-new-mexico-oklahoma-&-texas"},{"company":"Nexus Techology Services","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"• Research and disclose critical vulnerabilities affecting commercial products and applications• Provide hardware and software technical support to small businesses and individuals• Respond to critical events affecting client infrastructure, documenting root cause and scope• Investigate incidents of unlawful network access to determine the method and scope of the breach• Develop, audit and review information security procedures to determine effectiveness and compliance• Assist in the development and quality review of mobile application software• Research software and hardware vulnerabilities, following responsible disclosure guidelines","duration":"May 2010 Dec 2019 9 years 8 months","duration_short":"9 years 8 months","end_date":"Dec 2019","start_date":"May 2010","subtitle":"Nexus Techology Services","title":"Principal Consultant"}],"url":""},{"company":"Contractor - Panasonic Factory Solutions","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"","duration":"Aug 2019 Nov 2019 4 months","duration_short":"4 months","end_date":"Nov 2019","start_date":"Aug 2019","subtitle":"Contractor - Panasonic Factory Solutions","title":"System Analyst"}],"url":""},{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","location":"Greater Chicago Area","positions":[{"description":"• Design new reporting analytics, dashboards, and tools using SQL Developer, Tableau, and Excel• Develop, review, and authenticate new policies for data visualization, analysis and reporting• Supervise remote teams in the deployment of tools for full integration and automation• Participate in cross functional teams to identify opportunities for business improvement• Provide accurate insight and business intelligence based on observations of quantifiable data• Coordinate reporting across various points of contact for unified reporting and messaging• Present data and visualizations, providing recommendations, to executives and stakeholders","duration":"Apr 2018 May 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2019","start_date":"Apr 2018","subtitle":"JPMorgan Chase & Co.","title":"Data Analytics and Reporting Analyst"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Aston Carter","company_id":"aston-carter","location":"Greater Chicago Area","positions":[{"description":"• Develop custom business metric reporting solutions• Identify critical errors in reporting process logic• Monitor SLA levels and team productivity, providing on demand reporting to the team and sponsor• Coordinate productivity reporting from data inputs across multiple teams• Evaluate current processes for improvement and providing input to supervisors• Respond to Internal requests for support, information, or data verification• Assist with the training of new employees and contractors","duration":"Oct 2017 Mar 2018 6 months","duration_short":"6 months","end_date":"Mar 2018","start_date":"Oct 2017","subtitle":"Aston Carter","title":"Analyst - Consultant"}],"url":"https://www.linkedin.com/company/aston-carter"},{"company":"VisionTek Products, LLC","company_id":"visiontek-products-llc","location":"Greater Chicago Area","positions":[{"description":"• Manage global technical support operations for internal and external customers• Develop custom analytical solutions for performance tracking and inventory management• Develop quality control and customer service standards for the support and production teams• Develop methods and direct testing of prototype computing components and peripherals• Develop custom methods for determining root cause failure during testing, production, or distribution• Establish controls for the protection of physical assets, business data, and private customer information• Direct critical IT support projects for domestic and international customers","duration":"Oct 2014 Aug 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2017","start_date":"Oct 2014","subtitle":"VisionTek Products, LLC","title":"Data Analyst, Technical Support Management"}],"url":"https://www.linkedin.com/company/visiontek-products-llc"},{"company":"US Department of Homeland Security","company_id":"us-department-of-homeland-security","location":"Chicago Field Office","positions":[{"description":"• Operate independently to assess, verify and criminal and terrorist threats or actions.• Conducted humanitarian relief during times of natural disaster.• Served as Mission Leader during international and domestic assignments.• Conducted physical surveillance of specific threats, suspects or persons.• Collected, analyzed, and disseminated intelligence obtained from field operations.• Certified Fraudulent Documents Examiner.","duration":"May 2003 May 2010 7 years 1 month","duration_short":"7 years 1 month","end_date":"May 2010","start_date":"May 2003","subtitle":"US Department of Homeland Security","title":"Federal Air Marshal"}],"url":"https://www.linkedin.com/company/us-department-of-homeland-security"},{"company":"United States Marine Corps","company_id":"united-states-marine-corps1","location":"NSF Diego Garcia, British Indian Ocean Territory","positions":[{"description":"As a member of the Security Forces Detail at Diego Garcia, British Indian Ocean Territory, I was responsible for the security and protection of sensitive Department of Defense assets. During my time as a Marine I served as a Fire Team Leader, Squad Leader and at various times stood duty as Corporal of the Guard","duration":"Oct 1992 Sep 1994 2 years","duration_short":"2 years","end_date":"Sep 1994","start_date":"Oct 1992","subtitle":"United States Marine Corps","title":"Rifleman, Security Forces Diego Garcia"}],"url":"https://www.linkedin.com/company/united-states-marine-corps1"}]', '["“Rick was a dedicated employee, who came to work and did his job well. He was a very keen young man at the time and always was willing to go the extra yard to achieve the mission. Despite the political climate and the organizational climate the DHS provided to staff and leadership, Rick was able to overcome the diversity of the government of the day and deliver for the American public. His commitment to duty showed. Thank you for your service. ”","“Rick is a brilliant individual with extensive understanding and practical experience in protecting businesses and their assets. His keen insight into the security world and adept maneuvering with business units constantly impressed me. He has an efficient way to get things done that made everyone happy while making it appear it was their idea in the first place. I would not hesitate to work with him again in the future and will always keep him in my network of associates to consult with when I encounter tough issues. ”"]']
User: ['Terry Franklin', 'Specialties: Director of Stores, VP of Stores, Regional Managers, District Managers, Store Managers, Assistant Managers, Loss Prevention, Human Resources, IT, Marketing', 'Supervisor, Recruiting at Purpose Financial', 'Purpose Financial', '[{"company":"Purpose Financial","company_id":"havepurpose","industry":"Financial Services","location":"Spartanburg, South Carolina, United States","positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Purpose Financial","title":"Supervisor, Recruiting"}],"url":"https://www.linkedin.com/company/havepurpose"},{"company":"Advance America","company_id":"advance-america","location":"","positions":[{"description":"","duration":"Oct 2014 Oct 2020 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2020","start_date":"Oct 2014","subtitle":"Advance America","title":"Field Recruiter"}],"url":"https://www.linkedin.com/company/advance-america"},{"company":"The Newell Group","company_id":"the-newell-group","location":"","positions":[{"description":"","duration":"Jan 2007 Oct 2014 7 years 10 months","duration_short":"7 years 10 months","end_date":"Oct 2014","start_date":"Jan 2007","subtitle":"The Newell Group","title":"Executive Recruiter"}],"url":"https://www.linkedin.com/company/the-newell-group"},{"company":"Hardee\'s","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"Hardee\'s","title":"District Manager"}],"url":""}]', '["“he is just great”","“Terry is a very bright individual that is always looking for the best opportunities for assisting people in there job search. Iin this tough economic climate Terry is a great resource for job opportunities.”"]']
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The agent's job is to provide tax consultation services, and today, the agent is reaching out to the user because they need to discuss potential tax deductions for the user's business expenses.
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Agent: ['Thomas Kim, SSBB, SSGB, PMEC, KLSC, CTS', '"Some people say the sky is the limit, but it isn’t. You can always go further."—Renan BaraoI\'m not a big believer in limitations. I live everyday by the quote above, reminding myself that there is always room to grow. When I start a project or assignment, I commit to completing it and I\'ll keep going until it is done. I won\'t be satisfied at the end of the day if I have not given 110%, no matter where I\'m coming from. I always work to go above and beyond for the company.I don’t see this being any different at my current role with Indeed.', 'Client Success Specialist, Upper Mid-Market at Indeed.com', 'Indeed.com', '[{"company":"Indeed.com","company_id":"indeed-com","industry":"Internet Publishing","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Indeed.com","title":"Client Success Specialist, Upper Mid-Market"},{"description":"","duration":"Jul 2021 Aug 2021 2 months","duration_short":"2 months","end_date":"Aug 2021","start_date":"Jul 2021","subtitle":"Indeed.com","title":"Team Lead, Client Success (Interim)"},{"description":"","duration":"Oct 2018 Mar 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2021","start_date":"Oct 2018","subtitle":"Indeed.com","title":"Client Success Specialist, SMB"}],"url":"https://www.linkedin.com/company/indeed-com"},{"company":"Airbnb","company_id":"airbnb","location":"San Francisco, CA","positions":[{"description":"","duration":"Aug 2018 Sep 2018 2 months","duration_short":"2 months","end_date":"Sep 2018","start_date":"Aug 2018","subtitle":"Airbnb","title":"Corporate Insurance Analyst (Temporary Project)"}],"url":"https://www.linkedin.com/company/airbnb"},{"company":"Wells Fargo","company_id":"wellsfargo","location":"San Francisco, CA","positions":[{"description":"","duration":"Jul 2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"Jul 2017","subtitle":"Wells Fargo","title":"Quality Assurance Analyst (Also Unofficial Onboarding Specialist & Team Lead Support)"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"NCC Group","company_id":"ncc-group","location":"San Francisco, CA","positions":[{"description":"","duration":"Nov 2016 Jun 2017 8 months","duration_short":"8 months","end_date":"Jun 2017","start_date":"Nov 2016","subtitle":"NCC Group","title":"Accounts Receivable/Collections Specialist"}],"url":"https://www.linkedin.com/company/ncc-group"},{"company":"Wells Capital Management","company_id":"wells-capital-management","location":"San Francisco, CA","positions":[{"description":"","duration":"Jul 2016 Nov 2016 5 months","duration_short":"5 months","end_date":"Nov 2016","start_date":"Jul 2016","subtitle":"Wells Capital Management","title":"Compliance Consultant"}],"url":"https://www.linkedin.com/company/wells-capital-management"},{"company":"Square","company_id":"joinsquare","location":"San Francisco, CA","positions":[{"description":"","duration":"Sep 2015 Jul 2016 11 months","duration_short":"11 months","end_date":"Jul 2016","start_date":"Sep 2015","subtitle":"Square","title":"Disputes Operations"}],"url":"https://www.linkedin.com/company/joinsquare"},{"company":"Wells Fargo","company_id":"wellsfargo","location":"Mountain View, CA","positions":[{"description":"","duration":"Jan 2015 Jul 2015 7 months","duration_short":"7 months","end_date":"Jul 2015","start_date":"Jan 2015","subtitle":"Wells Fargo","title":"Personal Banker"}],"url":"https://www.linkedin.com/company/wellsfargo"}]', '["Issac Miao “Thomas Kim is a very hard working individual who goes above and beyond with his work. He is consistently a top producer for the team, while performing additional tasks such as on boarding new analysts, mentoring and coaching peers with the work material and completing complex cases. Any team would be lucky to have him on their team.”","LinkedIn User “Thomas is a very motivated individual who will do whatever it takes to get the job done. He will go above and beyond to complete his assignments, whether that\'s working through the weekend, or staying past work hours to answer questions I may have. I can safely say that Thomas always puts the team first. His determination, eagerness to learn, and work ethic will make him a valuable member to any organization. ”"]']
User: ['David Gutierrez, Enrolled Agent', 'Specialties: Enrolled Agent.', 'Owner, CEO Services', 'CEO Services', '[{"company":"CEO Services","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 - Present 17 years 3 months","duration_short":"17 years 3 months","end_date":"Present","start_date":"Jan 2005","subtitle":"CEO Services","title":"Owner"}],"url":""},{"company":"Brown & Co. Noe Valley","company_id":null,"location":"","positions":[{"description":"Bookkeeping & QuickBooks Consulting. Bookkeeping & QuickBooks Consulting.","duration":"2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2005","subtitle":"Brown & Co. Noe Valley","title":"Bookkeeper & QuickBooks Consultant"}],"url":""}]', '["Tim Grant “David is a highly prized software and tax professional. We have partnered on several projects, and I\'m impressed with his technical knowledge regarding data systems integration. He\'s knows how to get the job done and he does it. David is very personable, humble and concerned about achieving an excellent outcome for the client. I would give him the highest recommendation!”","Tim Steele “I first hired CEO Services when I was in Real Estate. David\'s integrity, skill level, and a friendly \'let\'s get it done\' attitude is amazing. He is extremely resourceful and works well with his clients. His company is the perfect bridge between you and your CPA and will save you money in the long run. If you are looking for a company that not only has great bookkeeping capabilities, but also can understand your business and help save you money, David and CEO Services is the way to go.”"]']
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The agent's job is to facilitate business development and training initiatives, and today, the agent is reaching out to the user because they need to explore potential collaboration opportunities in the healthcare industry.
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Agent: ['Michael Johnson', 'Training and development professional with 20+ years of operations and project management experience. Industries served include pharmaceutical, food, chemical, healthcare and petroleum refining. My experience includes the analysis of production and quality metrics for multibillion dollar pharmaceutical and nutrition companies. My objectives included the elimination of non-value added process steps, specifically those that negatively affected product quality, overall costs, cycle time (production process from raw material purchase to finished goods shipment) and response to customer service related inquiries. I have created and chaired an advisory board that provided solutions for training and process related anomalies. This board created and validated quality control reports that helped to support or change if necessary, training and operational procedures. My professional development includes enhancement of my performance management skills. I have provided consultation for management professionals and small businesses by creating or streamlining performance management processes for which, they were responsible. Additionally, I have earned professional certifications via Langevin Learning Services and Development Dimensions International that serve me well in my capacity as a training professional, as well as to provide enhanced facilitation skills during problem solving exercises. This body of work and my comprehensive background provide a solid platform for senior management accountability within the training and development discipline.Specialties: Leadership Development, HR Development Consulting, Performance Management, Strategic Planning', 'Site Leader, GMS & Training at W. R. Grace & Co.', 'W. R. Grace & Co.', '[{"company":"W. R. Grace & Co.","company_id":"wr-grace","industry":"Chemical Manufacturing","location":"Lake Charles, Louisiana Area","positions":[{"description":"","duration":"Nov 2018 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Nov 2018","subtitle":"W. R. Grace & Co.","title":"Site Leader, GMS & Training"}],"url":"https://www.linkedin.com/company/wr-grace"},{"company":"International Paper/Graphic Packaging International, Inc.","company_id":null,"location":"Texarkana, Texas Area","positions":[{"description":"Implemented and currently manage a training and certification program for an 800 employee paper mill.Manage new employee on boarding.Facilitate Front Line Leadership Development Courses.","duration":"Jan 2015 Nov 2018 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2018","start_date":"Jan 2015","subtitle":"International Paper/Graphic Packaging International, Inc.","title":"Mill Learning Leader"}],"url":""},{"company":"Teva Pharmaceuticals/Procter & Gamble Company","company_id":null,"location":"Phoenix, AZ","positions":[{"description":"Managed regulatory compliance training and administration, the site\'s learning management system and training role within our quality system management initiatives.","duration":"Nov 2012 Jan 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jan 2015","start_date":"Nov 2012","subtitle":"Teva Pharmaceuticals/Procter & Gamble Company","title":"Manager, Training"}],"url":""},{"company":"Tesoro","company_id":"tesoro","location":"Kapolei, HI","positions":[{"description":"Launched and managed NCCER training program initiative for the refinery\'s maintenance personnel.","duration":"Aug 2009 Nov 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2012","start_date":"Aug 2009","subtitle":"Tesoro","title":"Training Professional"}],"url":"https://www.linkedin.com/company/tesoro"},{"company":"Abbott Laboratories","company_id":"abbott-","location":"Sturgis, MI","positions":[{"description":"Managed the day-to-day administration of training and development initiatives within a 500 employee infant formula plant.Created and managed a leadership academy.Managed an exempt mentor program.","duration":"Aug 2007 May 2009 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2009","start_date":"Aug 2007","subtitle":"Abbott Laboratories","title":"Manager, Plant Training and Development"}],"url":"https://www.linkedin.com/company/abbott-"},{"company":"UT Southwestern Medical Center","company_id":"utsw","location":"Dallas, TX","positions":[{"description":"Completed administrative projects on behalf of the Vice President of Facilities Management including employee policies, contractor safety guidelines, management development and business continuity planning.Provided administrative support for the Office of Organizational Development and Training including 360 feedback exercises, coaching and management consulting.","duration":"Jan 2007 Jul 2007 7 months","duration_short":"7 months","end_date":"Jul 2007","start_date":"Jan 2007","subtitle":"UT Southwestern Medical Center","title":"Sr. Technical Trainer"}],"url":"https://www.linkedin.com/company/utsw"},{"company":"Alcon Laboratories, Inc.","company_id":"alcon","location":"","positions":[{"description":"Managed an FDA/ISO regulated, 200-employee, two-shift medical device pre-production warehouse and assembly operation.Managed regulatory compliance training administration within a 200-employee, two-shift pharmaceutical manufacturing facility.","duration":"Jul 1998 Jul 2006 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jul 2006","start_date":"Jul 1998","subtitle":"Alcon Laboratories, Inc.","title":"Manager, Manufacturing/Supervisor, Training"}],"url":"https://www.linkedin.com/company/alcon"},{"company":"Bayer Corporation","company_id":null,"location":"","positions":[{"description":"Supervised consumer production packaging lines within OTC pharmaceutical manufacturing, including manpower planning, labor relations and employee training.Provided safety-related development for 150-employee business unit (chemical plant). Restored safety presence within plant, including incident investigations and safety awareness training.","duration":"1984 1998 14 years","duration_short":"14 years","end_date":"1998","start_date":"1984","subtitle":"Bayer Corporation","title":"Supervisor, Production/Training Coordinator"}],"url":""}]', '["“I have followed Michael Johnson\'s career since he joined Bayer in 1984. His work as a training coordinator and production supervisor was an ideal base to launch his career towards becoming a training professional. In addition to his technical skills, Mr. Johnson has especially strong interpersonal and communication skills. He is a natural leader with an ability to influence others. I have noted that his career development at the companies where he has worked has provided a breadth of knowledge that will be useful as he moves towards additional management responsibilities.”","“Michael is a strong learning and development professional. He really understands the needs of various stakeholders and works very hard to deliver the best results. I highly recommend Michael because of his outstanding work.”"]']
User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']
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The agent's job is to work as a real estate broker, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the real estate industry.
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Agent: ['Frances Campbell', "I need to feel that what I do benefits others. Real estate is not about selling, it is about fulfilling the needs of others. That's why I love my job.", 'Broker at Noteworthy Homes/New Home Guide Texas', 'New Home Guide Texas', '[{"company":"New Home Guide Texas","company_id":null,"location":null,"positions":[{"description":"Real estate listing and sales.","duration":"May 2012 - Present 9 years 5 months","duration_short":"9 years 5 months","end_date":"Present","start_date":"May 2012","subtitle":"New Home Guide Texas","title":"Broker"},{"description":"Real estate listing and sales.","duration":"May 2012 Sep 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2013","start_date":"May 2012","subtitle":"New Home Guide Texas","title":"Broker"}],"url":""},{"company":"Noteworthy Homes/New Home Guide Texas","company_id":null,"location":"","positions":[{"description":"Residential real estate in all of its necessary components. Residential real estate in all of its necessary components.","duration":"Feb 2009 - Present 12 years 8 months","duration_short":"12 years 8 months","end_date":"Present","start_date":"Feb 2009","subtitle":"Noteworthy Homes/New Home Guide Texas","title":"Broker"}],"url":""},{"company":"Noteworthy Homes","company_id":null,"location":"Missouri City, Texas","positions":[{"description":"Residential Home Sales Residential Home Sales","duration":"Feb 2002 - Present 19 years 8 months","duration_short":"19 years 8 months","end_date":"Present","start_date":"Feb 2002","subtitle":"Noteworthy Homes","title":"Broker"}],"url":""},{"company":"Premier Mortgage","company_id":null,"location":"Houston, Tx","positions":[{"description":"Residential loans. Residential loans.","duration":"Nov 2005 Apr 2006 6 months","duration_short":"6 months","end_date":"Apr 2006","start_date":"Nov 2005","subtitle":"Premier Mortgage","title":"Loan Officer"}],"url":""}]', '["Toni Williams “Frances works very hard to match you with the right property for you. She gives insight in the real estate process and offer valuable advice to her clients.”","Bob Creekmur “Frances is very professional and knowledgeable always a pleasure to work with.”"]']
User: ['Tim VanderLaan', 'Experienced Real Estate Professional with a demonstrated history of working in the real estate industry. Skilled in Negotiation, Sales, Management, Business Development, and Social Media. Strong full time, Ohio licensed, real estate salesperson. My team of professionals, include experts in Real Estate, Mortgage, Title, and Home Warranty, all concentrate on making the real estate process a positive one. Please contact me to discuss your real estate dreams and goals, together we can make them a reality.', 'Real Estate Agent, Keller Williams Elevate', 'Keller Williams Elevate', '[{"company":"Keller Williams Elevate","company_id":null,"location":"Medina, Ohio","positions":[{"description":"","duration":"Sep 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Keller Williams Elevate","title":"Real Estate Agent"}],"url":""},{"company":"Cornerstone Chapel","company_id":null,"location":"Medina, Ohio","positions":[{"description":"","duration":"Aug 2009 Feb 2018 8 years 7 months","duration_short":"8 years 7 months","end_date":"Feb 2018","start_date":"Aug 2009","subtitle":"Cornerstone Chapel","title":"Audio Technician"}],"url":""},{"company":"Winterhalter Fluid Power","company_id":"winterhalter-fluid-power","location":"Sharon Center, Ohio","positions":[{"description":"- Implemented improved documentation and ordering procedures- Management of sales and shipments of orders- Responsible for executing customer orders with manufacturers and other partners - Implemented improved documentation and ordering procedures- Management of sales and shipments of orders- Responsible for executing customer orders with manufacturers and other partners","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Winterhalter Fluid Power","title":"Finance/Office Manager"}],"url":"https://www.linkedin.com/company/winterhalter-fluid-power"},{"company":"McConnell Ready Mix","company_id":null,"location":"North Ridgeville, Ohio","positions":[{"description":"- Responsible for bookkeeping functions including accounts payables and receivables- Managing daily cash flow management- Monitoring and assisting in collection of outstanding accounts receivable - Responsible for bookkeeping functions including accounts payables and receivables- Managing daily cash flow management- Monitoring and assisting in collection of outstanding accounts receivable","duration":"Jan 2015 Feb 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2016","start_date":"Jan 2015","subtitle":"McConnell Ready Mix","title":"Finance/Office Manager"}],"url":""},{"company":"Realeflow","company_id":"realeflow","location":"Parma, Ohio","positions":[{"description":"","duration":"Aug 2009 Jan 2015 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2015","start_date":"Aug 2009","subtitle":"Realeflow","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/realeflow"},{"company":"Sharp Concepts Realty","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2009 Jan 2012 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jan 2012","start_date":"Dec 2009","subtitle":"Sharp Concepts Realty","title":"Sales Agent"}],"url":""},{"company":"Medina County Home Builders Association","company_id":null,"location":"Medina, Ohio","positions":[{"description":"- Responsible for the day-to-day operations including membership, accounting/budgeting, event planning and communications- Planned and implemented non-dues revenue events including golf outing, trade show and membership meetings- Improved office efficiency with the implementation of a membership database and automation of accounting and office procedures- Collaborated with municipalities and local groups on issues and functions that were beneficial to all groups involved - Responsible for the day-to-day operations including membership, accounting/budgeting, event planning and communications- Planned and implemented non-dues revenue events including golf outing, trade show and membership meetings- Improved office efficiency with the implementation of a membership database and automation of accounting and office procedures- Collaborated with municipalities and local groups on issues and functions that were beneficial to all groups involved","duration":"Aug 2003 Jan 2008 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jan 2008","start_date":"Aug 2003","subtitle":"Medina County Home Builders Association","title":"Executive Director"}],"url":""},{"company":"Stouffer Realty","company_id":null,"location":"","positions":[{"description":"- Independent Real Estate Agent specializing in land and new home construction- Assisted clients in the listing, sale and purchasing of their home- Cultivated relationships through personal marketing and networking - Independent Real Estate Agent specializing in land and new home construction- Assisted clients in the listing, sale and purchasing of their home- Cultivated relationships through personal marketing and networking","duration":"Jan 2003 Aug 2003 8 months","duration_short":"8 months","end_date":"Aug 2003","start_date":"Jan 2003","subtitle":"Stouffer Realty","title":"Real Estate Agent"}],"url":""},{"company":"Knight Development Corp","company_id":null,"location":"","positions":[{"description":"- Managed the office, production and sale staff- Coordinated residential home construction and sales- Negotiated new home and lot sales contracts- Land negotiation, acquisition, planning and development experience- Created and implemented cost control measures and system - Managed the office, production and sale staff- Coordinated residential home construction and sales- Negotiated new home and lot sales contracts- Land negotiation, acquisition, planning and development experience- Created and implemented cost control measures and system","duration":"Jun 1994 Jan 2003 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2003","start_date":"Jun 1994","subtitle":"Knight Development Corp","title":"Production & Sales Manager"}],"url":""},{"company":"Kids Alive International","company_id":"kids-alive-international","location":"Jarabacoa, Dominican Republic","positions":[{"description":"Taught English as a Second Language (ESL), Assisted as support at local orphanage in Jarabacoa, Dominican Republic Taught English as a Second Language (ESL), Assisted as support at local orphanage in Jarabacoa, Dominican Republic","duration":"Aug 1993 May 1994 10 months","duration_short":"10 months","end_date":"May 1994","start_date":"Aug 1993","subtitle":"Kids Alive International","title":"Teacher"}],"url":"https://www.linkedin.com/company/kids-alive-international"}]', '["Tim Davison “The mixture of Tim’s great overall attitude towards life and willingness to help anyone in front of him is what makes him stand out from the crowd. Tim’s past experience and expertise in land development and the home building industry really gives him the “X” factor with his clients. ”","Zachary Holdridge “Tim shows a great capacity to adapt to new environments and overcome obstacles to ensure the success of the mission. He has always been an outspoken advocate for progress in our organization and that has made him an important addition to our team. Tim handles difficult and stressful situations with an ease & grace that makes him flexible and a joy to work with. He is able to keep the goals of the organization at the forefront of everything he does. I believe that along with these things, Tim’s integrity and humility would make him a valuable addition to any team.”"]']
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The agent's job is to provide underwriting assistance, and today the user is reaching out to the agent because they need assistance with a complex insurance claim.
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Agent: ['Greg Rast', 'Exceeding client expectations through valuable products and legendary service.', 'Insurance Agent / Personal Lines', 'Automobile Club of Southern California', '[{"company":"Automobile Club of Southern California","company_id":"automobile-club-of-southern-california","industry":"Insurance","location":"San Diego, California, United States","positions":[{"description":"","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Automobile Club of Southern California","title":"Insurance Agent"}],"url":"https://www.linkedin.com/company/automobile-club-of-southern-california"},{"company":"Reliant Funding","company_id":"reliant-funding","location":"Greater San Diego Area","positions":[{"description":"","duration":"Oct 2019 Apr 2020 7 months","duration_short":"7 months","end_date":"Apr 2020","start_date":"Oct 2019","subtitle":"Reliant Funding","title":"National Account Executive"}],"url":"https://www.linkedin.com/company/reliant-funding"},{"company":"Charter Communications","company_id":"charter-communications","location":"Greater San Diego Area","positions":[{"description":"","duration":"Aug 2018 Oct 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2019","start_date":"Aug 2018","subtitle":"Charter Communications","title":"Direct Sales"}],"url":"https://www.linkedin.com/company/charter-communications"},{"company":"The Federal Savings Bank","company_id":"the-federal-savings-bank","location":"","positions":[{"description":"Recruiting teams and individual loan officers for a nationally chartered, sales friendly bank. Originate in all 50 states. Outstanding back office support. Recruiting teams and individual loan officers for a nationally chartered, sales friendly bank. Originate in all 50 states. Outstanding back office support.","duration":"Sep 2017 Mar 2018 7 months","duration_short":"7 months","end_date":"Mar 2018","start_date":"Sep 2017","subtitle":"The Federal Savings Bank","title":"Vice President NMLS ID: 1024875"}],"url":"https://www.linkedin.com/company/the-federal-savings-bank"},{"company":"West Town Bank & Trust","company_id":"west-town-bank","location":"Frederick, Maryland","positions":[{"description":"NMLS ID: 1024875 NMLS ID: 1024875","duration":"Jun 2014 Jun 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2017","start_date":"Jun 2014","subtitle":"West Town Bank & Trust","title":"Senior Vice President / Director of Mortgage Lending"}],"url":"https://www.linkedin.com/company/west-town-bank"},{"company":"Susquehanna Bank","company_id":"susquehanna-bank","location":null,"positions":[{"description":"NMLS ID: 1024875","duration":"Jan 2013 Nov 2013 11 months","duration_short":"11 months","end_date":"Nov 2013","start_date":"Jan 2013","subtitle":"Susquehanna Bank","title":"Senior Vice President / Regional Sales Manager"},{"description":"NMLS ID: 1024875","duration":"Nov 2007 Dec 2012 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2012","start_date":"Nov 2007","subtitle":"Susquehanna Bank","title":"Senior Vice President / Director of Mortgage Operations"},{"description":"","duration":"Dec 2001 Oct 2007 5 years 11 months","duration_short":"5 years 11 months","end_date":"Oct 2007","start_date":"Dec 2001","subtitle":"Susquehanna Bank","title":"Vice President of Mortgage Operations"}],"url":"https://www.linkedin.com/company/susquehanna-bank"}]', '["Dennis Ashcroft “Greg was directly responsible for the relationship between our companies. He is competent, fair minded and always up front dealing with everyday issues. It was a pleasure working with Greg.”","Wayne Sladic “Greg is completely honest, professional and very experienced. His attention to detail and passion for achieving high results set him above and beyond other members in his industry.”"]']
User: ['Amanda Atchison', 'Detail-oriented and thoughtful individual with strong communication and organizational skills', 'Underwriting Assistant', 'Aerotek', '[{"company":"Aerotek","company_id":"aerotek","industry":"Staffing and Recruiting","location":"Illinois, United States","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Aerotek","title":"Underwriting Assistant"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"COUNTRY Financial®","company_id":"country-financial-","location":"United States","positions":[{"description":"Billing Specialist Billing Specialist","duration":"Aug 2020 May 2021 10 months","duration_short":"10 months","end_date":"May 2021","start_date":"Aug 2020","subtitle":"COUNTRY Financial®","title":"Billing Specialist"}],"url":"https://www.linkedin.com/company/country-financial-"},{"company":"Apple","company_id":"apple","location":"United States","positions":[{"description":"Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac","duration":"Apr 2018 Nov 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2019","start_date":"Apr 2018","subtitle":"Apple","title":"Technical Specialist"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Aspen Dental","company_id":"aspen-dental","location":"United States","positions":[{"description":"Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing. Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing.","duration":"Apr 2016 Apr 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2018","start_date":"Apr 2016","subtitle":"Aspen Dental","title":"Patient Service Representative"}],"url":"https://www.linkedin.com/company/aspen-dental"},{"company":"Randstad Technologies US","company_id":"randstad-technologies-us","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests","duration":"Mar 2015 Sep 2015 7 months","duration_short":"7 months","end_date":"Sep 2015","start_date":"Mar 2015","subtitle":"Randstad Technologies US","title":"Systems Support Specialist"}],"url":"https://www.linkedin.com/company/randstad-technologies-us"},{"company":"Randstad","company_id":"randstad","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment","duration":"Dec 2014 Mar 2015 4 months","duration_short":"4 months","end_date":"Mar 2015","start_date":"Dec 2014","subtitle":"Randstad","title":"Help Desk Support"}],"url":"https://www.linkedin.com/company/randstad"},{"company":"NCT","company_id":"nct","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs","duration":"May 2012 Sep 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2013","start_date":"May 2012","subtitle":"NCT","title":"Lead Project Coordinator"}],"url":"https://www.linkedin.com/company/nct"},{"company":"Afni","company_id":"afni","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files","duration":"Mar 2011 May 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2012","start_date":"Mar 2011","subtitle":"Afni","title":"Project Coordinator- Date Entry"}],"url":"https://www.linkedin.com/company/afni"},{"company":"Avis Budget Group EMEA","company_id":"avis-budget-group-emea","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person","duration":"Jul 2009 Nov 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2010","start_date":"Jul 2009","subtitle":"Avis Budget Group EMEA","title":"Counter Sales Agent"}],"url":"https://www.linkedin.com/company/avis-budget-group-emea"},{"company":"State Farm Insurance","company_id":"state_farm","location":"","positions":[{"description":"Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices","duration":"May 2008 Apr 2009 1 year","duration_short":"1 year","end_date":"Apr 2009","start_date":"May 2008","subtitle":"State Farm Insurance","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Technisource","company_id":"technisource","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL","duration":"Oct 2007 Apr 2008 7 months","duration_short":"7 months","end_date":"Apr 2008","start_date":"Oct 2007","subtitle":"Technisource","title":"Technical Analyst Assistant"}],"url":"https://www.linkedin.com/company/technisource"},{"company":"Professional Property Managers","company_id":"professional-property-managers","location":"Eureka,IL","positions":[{"description":"Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications ) Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications )","duration":"Sep 2006 Sep 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2007","start_date":"Sep 2006","subtitle":"Professional Property Managers","title":"Property Assistant Manager"}],"url":"https://www.linkedin.com/company/professional-property-managers"},{"company":"Shell Oil Company","company_id":"shell","location":"","positions":[{"description":"Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service","duration":"Apr 2000 Apr 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2003","start_date":"Apr 2000","subtitle":"Shell Oil Company","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/shell"}]', '["Jeremy Applegate “To Whom It May Concern, During my time with Amanda at Aspen Dental, she was organized, detailed and held herself to high standards. I would recommend her without blinking an eye. Thanks Jeremy Applegate”","Joseph Welte “Amanda has done a good job of managing the increasing work load for this project. Amanda assures that over 150 technicians have all their paperwork along with changing schedules when an emergency comes up. She continually adjusting scheduling on an hourly basis to ensure the customer receives the what they need when they need it. Amanda also takes check out calls from the technician to verify that everything was completed that was required before leaving.”"]']
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The agent's job is to conduct market research and perform competitor analysis, and today, the agent is reaching out to the user to collaborate on a repositioning strategy for the user's company's products and services in the global market.
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Agent: ['Connie Duque', 'Innovative Strategist with successful experience in talent marketing, product marketing, brand management, product development, and business growth.Creative and Dynamic with a Passion for developing and managing product, talent, and marketing strategies that achieve and exceed business goals. Ability to analyze and communicate complex issues across all levels to guide actionable plans and growth.Fluent in English and Spanish. Mid level Portuguese. Experience includes:• Marketing Strategy • Strategic Planning • New Product Development • New Market Development • Competitive Strategy Development • Strategic Alliances • Market Driven Innovation • P&L Management • Team Building & Mentoring • Product/ Brand Management • Project Management • Marketing Management • CPG • B2C • B2B • Content Marketing • Digital Marketing • Email Marketing • Social Media • e-commerce • Google Analytics • Talent Sourcing • Talent Acquisition • Talent Marketing MBA Graduate', 'Talent Marketing Director /Strategic Talent Sourcing at T2C Solutions', 'T2C Solutions', '[{"company":"T2C Solutions","company_id":"t2c-solutions","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Nov 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Nov 2018","subtitle":"T2C Solutions","title":"Talent Marketing Director"}],"url":"https://www.linkedin.com/company/t2c-solutions"},{"company":"Newell Brands","company_id":"newellbrands","location":"Miami, Florida","positions":[{"description":"","duration":"Dec 2016 2018 2 years","duration_short":"2 years","end_date":"2018","start_date":"Dec 2016","subtitle":"Newell Brands","title":"Senior Brand Marketing/ Product Development Manager"}],"url":"https://www.linkedin.com/company/newellbrands"},{"company":"Jarden Consumer Solutions","company_id":"jarden-consumer-solutions","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Feb 2012 Dec 2016 4 years 11 months","duration_short":"4 years 11 months","end_date":"Dec 2016","start_date":"Feb 2012","subtitle":"Jarden Consumer Solutions","title":"Senior Product Marketing / New Product Development"}],"url":"https://www.linkedin.com/company/jarden-consumer-solutions"},{"company":"Whirlpool Corporation","company_id":"whirlpool-corporation","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Mar 2010 Feb 2012 2 years","duration_short":"2 years","end_date":"Feb 2012","start_date":"Mar 2010","subtitle":"Whirlpool Corporation","title":"Regional Product Development Manager - Latin America"}],"url":"https://www.linkedin.com/company/whirlpool-corporation"},{"company":"Applica Consumer Products","company_id":"applica-consumer-products","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Apr 2007 Mar 2010 3 years","duration_short":"3 years","end_date":"Mar 2010","start_date":"Apr 2007","subtitle":"Applica Consumer Products","title":"Brand Development Manager - New Products & Innovation"}],"url":"https://www.linkedin.com/company/applica-consumer-products"},{"company":"Ryder System, Inc.","company_id":"ryder-system-inc","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Apr 2006 Apr 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2007","start_date":"Apr 2006","subtitle":"Ryder System, Inc.","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/ryder-system-inc"},{"company":"Applica Consumer Products","company_id":"applica-consumer-products","location":null,"positions":[{"description":"","duration":"Jan 2003 Apr 2006 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2006","start_date":"Jan 2003","subtitle":"Applica Consumer Products","title":"Product Manager - Black & Decker Products"},{"description":"","duration":"Jul 2002 Jan 2003 7 months","duration_short":"7 months","end_date":"Jan 2003","start_date":"Jul 2002","subtitle":"Applica Consumer Products","title":"Associate Product Manager"}],"url":"https://www.linkedin.com/company/applica-consumer-products"}]', '["James Dubrey “Connie is a very accomplished marketer who is very comfortable taking complex issues and simplifying them into the essential elements necessary for success. Her breadth of experience enables her to contribute to growth from multiple perspectives. She is a no-fail executive with a can-do attitude. If you absolutely must get it done, then leave it to Connie. ”","Thomas Grunik “Eager and broad-minded manager always capable of adapting to new working environments Connie Duque has been a pleasure to be associated with and always presents a positive approach to all her challenges. Connie Duque is a open minded professional, committed to reaching the result while being honest to others. I\'ve been fortunate to work with Connie Duque and I can say that she\'s a consummate professional and a very knowledgeable person in general. Anyone who works with her can attest to her efficient and effective communication, creative thinking, professional business acumen and ethical conduct. She is a highly engaged leader who is well regarded and valued. I can highly recommend working with her.”"]']
User: ['Indudhar Chandrappa', '• Passionate and creative marketing geek • Trend-setter and out-of-the-box ideator • Devoted B2B marketing professional • Pro-active sales enabler • Flexible and versatile team player • Effective business communicator • Advertising brain with a marketing soul', 'Erudite Marketing & Communications Strategist with specialization in North American region', 'Accenture', '[{"company":"Accenture","company_id":"accenture","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Accenture","title":"Client Service Professional"},{"description":"","duration":"Oct 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Accenture","title":"Client Services Specialist"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Invensis","company_id":"invensis","location":"Bengaluru, Karnataka, India","positions":[{"description":"\uf0b7 Collaborate with the Head of Marketing in executing the company’s B2B marketing strategy and programs (internal/ external branding and digital marketing)\uf0b7 Perform extensive research via online and social media on competitors and arrive at a strategy tore-position the company’s brand persona\uf0b7 Advise management on restructuring/re-branding/re-positioning company’s products and services in the global market\uf0b7 Build and format PowerPoint presentations for client meetings\uf0b7 Extend marketing support to other subsidiaries in researching, planning and devising online marketing strategy\uf0b7 Conceptualize digital marketing campaigns for company’s online based services\uf0b7 Work with cross-functional teams to develop and launch websites/micro-sites","duration":"Jan 2019 Nov 2019 11 months","duration_short":"11 months","end_date":"Nov 2019","start_date":"Jan 2019","subtitle":"Invensis","title":"B2B Marketing Manager"}],"url":"https://www.linkedin.com/company/invensis"},{"company":"Exdion Solutions","company_id":"exdion","location":"Bengaluru, Karnataka, India","positions":[{"description":"\uf0b7 Plan, drive and execute integrated digital campaigns for US Insurance and Healthcare sectors\uf0b7 Enable sales teams with print and digital collaterals – infographics, brochures, flyers, videos, case studies,white papers, etc.\uf0b7 Plan and manage content calendar on a quarterly basis\uf0b7 Provide extensive support in planning and organizing trade shows, events, conferences in the US\uf0b7 Derive ROI and metrics through successful social media campaigns\uf0b7 Source, manage and coordinate with vendors for content development, print and digital collateral\uf0b7 Collaborate with product development and sales teams to enrich and emphasize on the value proposition\uf0b7 Plan and drive email/newsletter campaigns in collaboration with sales teams\uf0b7 Develop, edit and update websites/microsites on a regular basis\uf0b7 Report key metrics and analytics on website traffic to the management","duration":"Jan 2018 Jul 2018 7 months","duration_short":"7 months","end_date":"Jul 2018","start_date":"Jan 2018","subtitle":"Exdion Solutions","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/exdion"},{"company":"QuEST Global","company_id":null,"location":"Bengaluru Area, India","positions":[{"description":"20th Anniversary Project: - Plan, manage and execute 20th anniversary celebrations across 9 countries - Marketing collateral support to all HR SPOCs across QuEST locations - Vendor management - Budget management - Scripting for 20th anniversary curtain raiser video - Merchandise for 20th anniversary New Facility Space Branding:- Program management - Vendor management - Branding areas identification- Implementation management 20th Anniversary Project: - Plan, manage and execute 20th anniversary celebrations across 9 countries - Marketing collateral support to all HR SPOCs across QuEST locations - Vendor management - Budget management - Scripting for 20th anniversary curtain raiser video - Merchandise for 20th anniversary New Facility Space Branding:- Program management - Vendor management - Branding areas identification- Implementation management","duration":"Sep 2017 Jan 2018 5 months","duration_short":"5 months","end_date":"Jan 2018","start_date":"Sep 2017","subtitle":"QuEST Global","title":"Marketing Project Manager (Contract)"}],"url":""},{"company":"Conestoga Applied Research and Innovation (CARI)","company_id":null,"location":"Kitchener, Canada Area","positions":[{"description":"As a part-time communications coordinator, I formulated an integrated marketing communications plan for CARI\'s functional pillar - Centre for Smart Manufacturing (CSM). The plan outlines – • CSM’s current position and problem situation• Market situation• Organizational analysis• Competitive analysis• Identifying target audience • Deriving key messaging strategies• Public relations strategies• Digital & social media strategies• Media relationsA good amount of primary and secondary research was conducted to arrive at these strategies.","duration":"Mar 2017 Apr 2017 2 months","duration_short":"2 months","end_date":"Apr 2017","start_date":"Mar 2017","subtitle":"Conestoga Applied Research and Innovation (CARI)","title":"Communications Coordinator & Integrated Marketing Communications Intern"}],"url":""},{"company":"QuEST Global","company_id":"quest-global","location":"Bengaluru Area, India","positions":[{"description":"• Drive integrated digital marketing activities across business units ( aerospace, automotive, energy)• Facilitate production of all marketing collaterals (leaflets, panels, newsletters, etc.)• Manage QuEST’s participation in international trade shows/events and road shows (stall/booth setup, collaterals, display material, giveaways, etc.) • Monitor, analyze and clearly communicate the campaign results and make recommendations to senior management• Leverage inbound marketing channels like social media, blogosphere evangelizing for engineering services• Generate and maintain dynamic working relationships with external vendors and work with external and design agencies to obtain quality creative content• Leverage a \\"test, measure and refine\\" approach to constantly improve campaign results and increase the impact of initiatives on revenue and profitability • Document & share best practices on various marketing trends and competitors\' marketing strategies.","duration":"Jul 2014 Jul 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2016","start_date":"Jul 2014","subtitle":"QuEST Global","title":"Senior Officer - Marketing & Communications"}],"url":"https://www.linkedin.com/company/quest-global"},{"company":"CGTech India","company_id":"cgtech","location":"Bangalore","positions":[{"description":"• Continually assist with the development of materials consistent with the company’s overall marketing communication strategy• Rigorous online/offline research to generate qualified leads• Use of social media to connect and network with industry professionals while indirectly channelizing leads• Qualify prospects and assist in the management of the sales process for both new and existing customers• Organize, manage and coordinate trade shows, user groups, and special events to cost-effectively promote the company’s products and services• Plan, scout and organize venues for all events and seminars• Plan, organize and coordinate direct marketing mailings and email• Establish and maintain media relations • Build and maintain relations with partners and resellers for joint marketing campaigns and initiatives that create impact on its products and services• Monitor direct and indirect competition to CGTech\'s products• Maintain close relationship with customers and single point of contact for all queries related to non-technical support, maintenance, invoices and billings• Plan and sketch editorial and advertising calendars to ensure maximum coverage across media• Write articles, press releases and ensure its placement in relevant media• Coordinate with corporate marketing for demonstrative graphics to be used in publications and tradeshow displays• Work with the corporate marketing team to develop advertising campaigns, marketing collaterals (brochures, flyers, multi-media) that provide maximum product exposure• Analyze effectiveness of marketing programs through surveys","duration":"Oct 2011 Jun 2014 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2014","start_date":"Oct 2011","subtitle":"CGTech India","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/cgtech"},{"company":"Yorke Communications","company_id":"yorke-communications","location":"Bengaluru Area, India","positions":[{"description":"• Develop content for marketing collateral (newsletters, brochures, e-mailers, flyers and websites)• Introduced Yorke Communications to the world of social media – LinkedIn, Facebook and Twitter• Publish content on all social media platforms• Development and maintenance of new website• Lead sourcing and lead generation• Qualifying prospects by understanding their needs and bridging the gaps with solutions provided by Yorke Communications• Assist and develop content for clients for their marketing needs• Plan and organize events for both Yorke Communications and its clients• Track and monitor website analytics with the help of a SEO Specialist• Monitor progress and track content marketing trends on social media platforms• Cold calling in order to identify leads and prospects for new business development• Competitor analysis reports","duration":"Nov 2010 Aug 2011 10 months","duration_short":"10 months","end_date":"Aug 2011","start_date":"Nov 2010","subtitle":"Yorke Communications","title":"Marketing Communications Assistant"}],"url":"https://www.linkedin.com/company/yorke-communications"},{"company":"Uni-Solutions","company_id":"uni-solutions-net","location":"","positions":[{"description":"• Conduct research and perform market analysis for clients• Build, maintain and update customer database on salesforce CRM through online research• Cold calling C-level executives, directors and managers for setting appointments• Follow up with prospective customers until conversion• Generate weekly reports for client meetings • Conduct research and perform market analysis for clients• Build, maintain and update customer database on salesforce CRM through online research• Cold calling C-level executives, directors and managers for setting appointments• Follow up with prospective customers until conversion• Generate weekly reports for client meetings","duration":"Oct 2009 Aug 2010 11 months","duration_short":"11 months","end_date":"Aug 2010","start_date":"Oct 2009","subtitle":"Uni-Solutions","title":"Business Development Executive"}],"url":"https://www.linkedin.com/company/uni-solutions-net"}]', '["Anupa Rongala “Indudhar worked in our organization as a Marketing Manager. He is extremely detail oriented without losing the focus on overall business objective. When it comes to marketing, his approach is always ROI focused & at the same time customer centric. He is extremely passionate, creative, logical and sharp marketer who digs deep into data and comes up with great insights. He is not just another digital marketing professional but has a vision and thinks about overall brand experience. Be it SEO, Email Marketing or e-commerce sales, he knows his business well. ”","Dan Narayan “I found Indu to be a very creative marketing professional. He applies his mind and invests into what he does and this shows in his work - I still use some of the creatives that he created for my company after many years now. He was 1 marketing professional, who first understood the objective thoroughly before he set out to create something. I have had a wonderful experience working with him and was impressed with his approach to creativity - he literally draws out something on paper, (I haven\'t seen anyone else do this), convinces himself first and then gets all stakeholders on board before he even takes it forward for creative design. Indu is professional and delivered across all aspects - branding, marketing communications, events and much more. ”","Doug Mow “Indu did some short term project work for us producing a corporate video. The time window was extremely tight and complexity very high (on location shoots in multiple countries). With minimal oversight Indu did a very nice job. Very professional outcome, right on message. ”","Pramila Krishnan “Indudhar is extremely flexible. From beginning his stint in QuEST with sales enablement and ABM, he moved on to corporate and talent branding without batting an eye, during a job rotation program. A person who always respects and listens patiently to others\' views, Indu will chip in with his own ideas and thoughts for the betterment of any project. I have admired his tenacity and focus on work even at adverse times. ”","Ignac Kolenko “Indudhar developed a highly impactful strategic marketing plan for the Centre for Smart Manufacturing that I direct at Conestoga College. He worked independently, connecting with me at key moments to gather relevant information, and delivered on-time a marketing plan that will be implemented in the coming year. Indudhar is hard working, independent yet follows directions reliably, and meets and exceeds expectations in his deliverables. I highly recommend Indudhar.”","Andrew Fraser “I highly recommend Indudhar. He developed a strategic marketing plan for my team. He quickly and efficiently assessed our needs and understood our goals. He develop an insightful and high impact plan, which optimized our resources and addressed our requirements. Indudhar has a strong work ethic. He is highly responsible and he is committed to delivering superior results. ”","Anto Thermadam “A man of few words, Indu is a dedicated, talented and goal oriented Marketing professional. Indu, who is passionate about the work or project he is managing, always strives to bring a difference and add value to the campaigns. It was really nice working with him in the same team.”","Kumar Prashanth “Indudhar was part of my team for about 2 years and during his tenure, he was highly responsive and handled every task with immense responsibility. He had a sharp eye for detail and had complete understanding of the business objective behind the work delegated to him. He was hard-working & result oriented individual, who knew how to prioritise his work and yet deliver within the timeline given. He is a very reliable resource to any organisation and can be trusted with any business initiatives.”","Saurabh Parasnis “Indhudhar is an individual with immense knowledge of Marketing, his sharp focus and ability to structure out a solution from complex situations speaks volumes about his level. It is indeed a priviledge to work with people like him”","Subhasis Bhattacharjee “Indudhar is a hardworking, multi-skilled and insightful team player. He is a nice person to work with and has the right attitude with knowledge to become a good Marketing professional. A positive thinker and always open to new challenges. Wish him good luck and success….”","Harini Naidu “Indudhar had done tremendous work for the Jain College achieving a new score in terms of extra curricular activities. Being part of the events was an immense pleasure and his spontaneity to an active role is a credit to his personality”","Sujayeendra Jahagirdar “Good team player & hard working proffessional. Together, we have worked on several user group meetings, technical publications, events & seminars. To sum it up, a creative professional and an out of the box ideator!”"]']
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The agent's job is to provide project management expertise across industries. Today, the user is reaching out to the agent because they need assistance in implementing project management tools to improve efficiency and professionalism in their current project.
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Agent: ['Beth Smith MBA', 'I have been in the technology field for over 20 years. I have also had the pleasure of working in various industry types. Project Management methodologies can be applied to all industries to help the organization meet it growing needs. I have worked as an individual contributor, lead teams of 20+ persons which included senior management. I have lead analyst teams to assist me in meeting organizational goals timely and proficiently. I am organized and accustomed to working in fast-paced environments. I am willing to learn and to teach. I believe there is no "I" in team because it takes a collective of ideas and knowledge to put the best techniques and workflows into place.', 'Cerner Clinical Informatics Consultant with Ettain', 'ettain group', '[{"company":"ettain group","company_id":"ettain-group","industry":"Staffing and Recruiting","location":"United States","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"ettain group","title":"Clinical Informatics Analyst / Cerner Millinium"}],"url":"https://www.linkedin.com/company/ettain-group"},{"company":"Antelope Valley Hospital","company_id":"avmedicalcenter","location":"Palmdale, CA","positions":[{"description":"","duration":"Oct 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Oct 2017","subtitle":"Antelope Valley Hospital","title":"IT Physician Analyst"}],"url":"https://www.linkedin.com/company/avmedicalcenter"},{"company":"Home Helpers Home Care","company_id":"home-helpers","location":"Hesperia, California","positions":[{"description":"","duration":"May 2016 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"Home Helpers Home Care","title":"Owner"}],"url":"https://www.linkedin.com/company/home-helpers"},{"company":"Kaiser Permanente - West Los Angeles","company_id":"kaiser-permanente","location":"","positions":[{"description":"","duration":"Jul 2009 - Present 13 years 1 month","duration_short":"13 years 1 month","end_date":"Present","start_date":"Jul 2009","subtitle":"Kaiser Permanente - West Los Angeles","title":"Project Manager III"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"The Amina Consulting Group","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2009 - Present 13 years 7 months","duration_short":"13 years 7 months","end_date":"Present","start_date":"Jan 2009","subtitle":"The Amina Consulting Group","title":"Owner/Principal"}],"url":""},{"company":"Wachovia","company_id":"wellsfargo","location":"","positions":[{"description":"","duration":"Oct 2007 - Present 14 years 10 months","duration_short":"14 years 10 months","end_date":"Present","start_date":"Oct 2007","subtitle":"Wachovia","title":"Project Manager"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Sutter Health","company_id":"sutter-health","location":"","positions":[{"description":"","duration":"2001 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2001","subtitle":"Sutter Health","title":"Sr. Business Analyst Epic"}],"url":"https://www.linkedin.com/company/sutter-health"}]', '["Raymond Hazelwood “While Beth and I were colleagues at Antelope Valley Hospital. Beth was a pillar of excellence and a strong effective leader. Beth and I were members of the Information Technology department though we were on different teams. I have worked in IT as an engineer and implementer for over 25 years. Beth introduced project management tools to me that helped me manage my project more efficiently and at a high level of professionalism. Beth helped me as well as other engineers and technicians in IT because she wanted to everyone to excel professionally. She gave so much to the professional development of others even though she had no obvious interest in the success of their projects. She demonstrated authentic and innovative leadership where it was desperately needed and she knew she would not receive the credit and recognition that she deserved. Beth has outstanding organization and project management skills which she is always willing to employ for anyone whom she feels can use her help. Beth is a valuable asset to every one that has the pleasure of working with her. ”","Leota Walker MSN, RN, RNC-NIC “Beth is a very intelligent, purpose driven person with a take charge personality. I am honored to have had the chance to work with her, she is a great resource for many projects and pays close attention to detail. She communicates her ideas clearly and articulately. She deals with sensitivity with patients, customers and co-workers and is completely loyal and trustworthy. I found her to be very easy to work with and she was an asset to the organization”"]']
User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']
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The agent's job is to assist companies new to AWS by aligning their cloud journey with their business objectives, and today the user is reaching out to the agent because they need guidance on implementing AWS solutions for their marketing and sales management needs.
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Agent: ['Victor Feinman', 'An Information Technology professional with industry experience encompassing Information Technology management, technical consulting, systems and functional testing, project management, implementation, support, and maintenance with a desire to be challenged and an unsatisfiable passion for learning. Specialties: system architecture, systems integration', 'Solutions Architect at Amazon Web Services (AWS)', 'Amazon Web Services (AWS)', '[{"company":"Amazon Web Services (AWS)","company_id":"amazon-web-services","industry":"IT Services and IT Consulting","location":"Pennsylvania, United States","positions":[{"description":"I assist Pennsylvania area companies new to AWS by understanding their business objectives and strategy then aligning their AWS cloud journey to achieve desired business outcomes. I assist Pennsylvania area companies new to AWS by understanding their business objectives and strategy then aligning their AWS cloud journey to achieve desired business outcomes.","duration":"Jun 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Amazon Web Services (AWS)","title":"Solutions Architect"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"Comcast","company_id":"comcast","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Sep 2017 Jun 2020 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2020","start_date":"Sep 2017","subtitle":"Comcast","title":"Solutions Architect"}],"url":"https://www.linkedin.com/company/comcast"},{"company":"American Board of Internal Medicine","company_id":"american-board-of-internal-medicine","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Jul 2011 Sep 2017 6 years 3 months","duration_short":"6 years 3 months","end_date":"Sep 2017","start_date":"Jul 2011","subtitle":"American Board of Internal Medicine","title":"Principal Developer"}],"url":"https://www.linkedin.com/company/american-board-of-internal-medicine"},{"company":"Electronic Ink","company_id":"electronic-ink","location":"","positions":[{"description":"Develop feature rich, user centric, web applcations based on .Net technologies in a fast paced envronment. Develop feature rich, user centric, web applcations based on .Net technologies in a fast paced envronment.","duration":"Sep 2009 Jul 2011 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2011","start_date":"Sep 2009","subtitle":"Electronic Ink","title":"Web Application Developer"}],"url":"https://www.linkedin.com/company/electronic-ink"},{"company":"Infosys Technologies","company_id":"infosys","location":"","positions":[{"description":"Primarily responsible to analyze requirements, write comprehensive test cases covering all business and functional requirements, manage and perform functional testing, manage defects, produce project closure documents and acquire sign off. Primarily responsible to analyze requirements, write comprehensive test cases covering all business and functional requirements, manage and perform functional testing, manage defects, produce project closure documents and acquire sign off.","duration":"Jul 2007 Sep 2009 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2009","start_date":"Jul 2007","subtitle":"Infosys Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/infosys"},{"company":"Electronic Ink","company_id":"electronic-ink","location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Electronic Ink","title":"Jr. Technologist"}],"url":"https://www.linkedin.com/company/electronic-ink"},{"company":"Rohm and Haas Company","company_id":"rohm-and-haas","location":"","positions":[{"description":"","duration":"May 2006 Aug 2006 4 months","duration_short":"4 months","end_date":"Aug 2006","start_date":"May 2006","subtitle":"Rohm and Haas Company","title":"Intern on IT project"}],"url":"https://www.linkedin.com/company/rohm-and-haas"}]', '["Jonathan A. Elliott “Victor, is one of the most knowledgeable and well respected engineers I have the good fortune to work with. His knowledge of the .NET development stack in a 10 on a scale of 1 to 10. His communication skills are excellent, and he is so easy to work with. He has a \\"can do\\" attitude about him, and always rises to every challenge that comes his way.”","Catarina Wollard “Victor is a motivated, brilliant guy. He can think outside the box and achieve success! He is super friendly and a pleasure to work with.”"]']
User: ['Jennifer Atkins', 'Accomplished MARKETING professional and MANAGER of people with over 15 years of experience in field marketing and sales management in multi-channel territories. This includes managing sales reps, program management, brand development, event management, promotional campaigns, recruiting/outreach, social media networking, media planning/buying, vendor relationships, copywriting/editing, media buying, and budget management.', 'Marketing, Sales, and Manager of People', 'MarketSource Inc.', '[{"company":"MarketSource Inc.","company_id":"marketsource-inc","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Oct 2021","subtitle":"MarketSource Inc.","title":"Regional Sales Manager - HMD Nokia"},{"description":"Named DSM of the Year for 2018 and 2019.Manager of the TracFone national retail program in Phoenix, Tucson, and Las Vegas.Manages 10-20 sales associates inside of a major national retail location. Recruits, hires, trains, coaches them along with training and building relationships within the store (associates and management). Meets/exceeds monthly KPIs, including budgeted hours, coverage, staffing, and sales.","duration":"Jul 2016 Oct 2021 5 years 4 months","duration_short":"5 years 4 months","end_date":"Oct 2021","start_date":"Jul 2016","subtitle":"MarketSource Inc.","title":"District Sales Manager - TracFone Mobile"}],"url":"https://www.linkedin.com/company/marketsource-inc"},{"company":"Riviera Broadcast Group","company_id":"riviera-broadcast-group","location":"Phoenix, AZ","positions":[{"description":"Part-time radio host Part-time radio host","duration":"Feb 2003 Jan 2017 14 years","duration_short":"14 years","end_date":"Jan 2017","start_date":"Feb 2003","subtitle":"Riviera Broadcast Group","title":"On-Air Personality"}],"url":"https://www.linkedin.com/company/riviera-broadcast-group"},{"company":"Wilkes University","company_id":"wilkes-university","location":"Mesa, Arizona","positions":[{"description":"• Managed all aspects of marketing for the Arizona location, including collateral materials, event setup, merchandise, media buying, campaign creative graphics and text, brand recognition, community relations, budgets, etc.• Handled the writing, editing, and distributing of all press materials• Ran all social media accounts for the Arizona locations, including Facebook, Twitter, Linked In, WordPress, Instagram• Using demographic research, developed proper brand messaging for the audience","duration":"Sep 2014 Dec 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2015","start_date":"Sep 2014","subtitle":"Wilkes University","title":"Marketing and Public Relations Coordinator"}],"url":"https://www.linkedin.com/company/wilkes-university"},{"company":"The Little Clinic","company_id":"the-little-clinic","location":"Phoenix, AZ","positions":[{"description":"• Identifies, develops, and implements local marketing promotions and events including advertising, promotions, public relations, and sponsorship opportunities with community organizations.• Builds relationships with B2B contacts to deliver the message of the TLC value proposition and manages signed agreements• Works closely with the Fry’s division to coordinate mutually beneficial co-marketing opportunities.• Plans and coordinates marketing efforts to support new clinic openings and other clinic focused in-store events.• Works with TLC staff on clinic development tasks, and ensures they have what they need in regards to marketing materials, signage, and direction.• Participates in training of new associates in regards to marketing tasks.","duration":"Sep 2012 Aug 2014 2 years","duration_short":"2 years","end_date":"Aug 2014","start_date":"Sep 2012","subtitle":"The Little Clinic","title":"Field Marketing Manager"}],"url":"https://www.linkedin.com/company/the-little-clinic"},{"company":"USMP/Hill\'s Pet Nutrition","company_id":"usmp","location":"Phoenix, AZ","positions":[{"description":"• Hired to turn around a stagnant sales force. Recruited, trained, managed and motivated a staff of 34 Brand Ambassadors. Result: 99% execution rate and territory expansion.• Approved and analyzed 60 reports per week. Compiled weekly newsletter for staff.• Completed month end reports for the client, including a SWOT and competition analysis.• Maintained relationships with the store staff and managers for 60+ locations.• Conducted in-market visits 3-4 days per week to ensure quality, and held product training.• Completed all management duties such as payroll, scheduling, collateral ordering, and discipline.","duration":"Nov 2007 Mar 2010 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2010","start_date":"Nov 2007","subtitle":"USMP/Hill\'s Pet Nutrition","title":"Market Manager"}],"url":"https://www.linkedin.com/company/usmp"},{"company":"Bonneville International","company_id":"bonneville-international","location":"","positions":[{"description":"Promotions coordinator for 98.7 The Peak, KTAR News and Sports. Included contesting, scheduling, staff management, equipment management, events. Promotions coordinator for 98.7 The Peak, KTAR News and Sports. Included contesting, scheduling, staff management, equipment management, events.","duration":"2005 Nov 2007 2 years","duration_short":"2 years","end_date":"Nov 2007","start_date":"2005","subtitle":"Bonneville International","title":"Marketing/Promotions Coordinator"}],"url":"https://www.linkedin.com/company/bonneville-international"}]', '["Heather Tseng (Harelik) “Jennifer is a passionate, outgoing, and driven professional who exudes personality and enthusiasm. I was consistently impressed by her tenacity and dedication to growing market share at The Little Clinic!”","Crane Davis “Jennifer was a pleasure to work with. She was dedicated and passionate about growing the business at The Little Clinic. We worked together on several projects and I enjoyed her kind and optimistic demeanor.”"]']
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The agent's job is to manage list brokerage and list management for Net60 Inc., and today, the agent is reaching out to the user because they need assistance in creating targeted marketing campaigns for their new account at MRM.
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Agent: ['Chaim Lazar', 'As the founder and Chief Executive Officer of Net60 Inc. Chaim Lazar is a pioneer and innovator in list marketing. With over 15 years of experience in the direct marketing industry, Chaim brings a wealth of knowledge in list acquisition, direct response and data aggregation with a focus on direct-to-consumer marketing to Net60 Inc. Chaim’s experience in direct and internet marketing comes from his work at Net2Phone, a leader in turn-key hosted VoIP telephony services. While at Net2Phone, Chaim was responsible for increasing sales through direct marketing campaigns. His responsibilities including building joint marketing campaigns with established Internet leaders such as AT&T and America Online. Early in his career, Chaim realized the realized the power of the internet to connect people and founded Tutormatch.com, a leading tutoring search website focused on connecting tutors with students nationwide. Today, Tutormatch site boasts approximately 4,000 registered tutors covering various areas of education and over 10,000 registered students. Chaim is still active in the business today. Chaim holds a B.S. in marketing degree from The Sy Syms School of Business of Yeshiva University in New York.Specialties: List brokerage, list management, education, credit card, subprime & catalog markets, e-mail marketing, lead generation, data hygiene, database management etc.', 'President, Net60 Inc. List Brokerage & List Management', 'Net60 Inc. List Brokerage', '[{"company":"Net60 Inc. List Brokerage","company_id":"net60-inc.-list-brokerage","industry":"Marketing and Advertising","location":"","positions":[{"description":"- Helped companies secure successful lists for their direct marketing campaigns.- Helped grow company from inception into a respected list company.- Initiated and managed successful Internet related direct marketing lists. - Solicited and secured new management and brokerage accounts for company. - Helped companies secure successful lists for their direct marketing campaigns.- Helped grow company from inception into a respected list company.- Initiated and managed successful Internet related direct marketing lists. - Solicited and secured new management and brokerage accounts for company.","duration":"Feb 2003 - Present 18 years 10 months","duration_short":"18 years 10 months","end_date":"Present","start_date":"Feb 2003","subtitle":"Net60 Inc. List Brokerage","title":"Owner"}],"url":"https://www.linkedin.com/company/net60-inc.-list-brokerage"}]', '["Allison Rodney “Chaim was incredibly helpful while I was a client, he knows this industry inside and out and was a valuable resource to me to teach me the ins and outs of the industry. ”","David Drizner “I have worked with Chaim for over 15 years and have always found him to be a dedicated, thorough, and ethical person and businessman. I highly recommend him for his expertise and professionalism.”"]']
User: ['James Sanford', "Account Executive with a demonstrated history of working in the marketing and advertising industry. Skilled in Microsoft Word, Management, Social Media, and Training. Strong communications professional with a Bachelor's degree focused in Public Relations/ Marketing Minor from Utah Valley University.", 'Marketing Account Executive at MRM', 'MRM', '[{"company":"MRM","company_id":"globalmrm","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"MRM","title":"Senior Account Executive"},{"description":"Marketing relationship management for the Verizon B2B account","duration":"Oct 2019 Sep 2021 2 years","duration_short":"2 years","end_date":"Sep 2021","start_date":"Oct 2019","subtitle":"MRM","title":"Account Executive"},{"description":"","duration":"May 2019 Oct 2019 6 months","duration_short":"6 months","end_date":"Oct 2019","start_date":"May 2019","subtitle":"MRM//McCann","title":"Production Assistant"}],"url":"https://www.linkedin.com/company/globalmrm"},{"company":"Utah Valley University","company_id":"utah-valley-university","location":"Orem, UT","positions":[{"description":"","duration":"Jan 2019 May 2019 5 months","duration_short":"5 months","end_date":"May 2019","start_date":"Jan 2019","subtitle":"Utah Valley University","title":"Wolverine PR Firm Public Relations Student Specialist"}],"url":"https://www.linkedin.com/company/utah-valley-university"},{"company":"UVU Review","company_id":"uvu-review","location":null,"positions":[{"description":"-Produced all social media content.-Maintained the newspaper’s brand image and reputation by fostering relationships with the UVU faculty.-Advised the editorial staff of communication changes and strategies to implement for the newspaper.","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"UVU Review","title":"PR Advisor"},{"description":"-Edited all story submissions from writers for the feature section. -Oversaw team of writers for Arts & Culture section.-Planned article selections from each writer for each issue. -Contributed two articles for each weekly issue.","duration":"Aug 2017 May 2018 10 months","duration_short":"10 months","end_date":"May 2018","start_date":"Aug 2017","subtitle":"UVU Review","title":"Editor Arts & Culture"}],"url":"https://www.linkedin.com/company/uvu-review"},{"company":"UVU PRSSA","company_id":"uvuprssa","location":"Orem, UT","positions":[{"description":"-Produced and distributed all press releases for the chapter.-Assisted historian with writing and editing the chapter\'s monthly newsletter.-Worked with chapter to hold monthly events.-Emceed several chapter’s panels and events. -Produced and distributed all press releases for the chapter.-Assisted historian with writing and editing the chapter\'s monthly newsletter.-Worked with chapter to hold monthly events.-Emceed several chapter’s panels and events.","duration":"Jan 2018 May 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2019","start_date":"Jan 2018","subtitle":"UVU PRSSA","title":"VP of Public Relations"}],"url":"https://www.linkedin.com/company/uvuprssa"},{"company":"1-800 CONTACTS","company_id":"1-800-contacts","location":"","positions":[{"description":"-Handled customer service through text message and email.-Processed prescription data for contact lens orders.-Oversaw customer interactions through 1-800 Contacts Facebook and Twitter accounts for two years. -Handled customer service through text message and email.-Processed prescription data for contact lens orders.-Oversaw customer interactions through 1-800 Contacts Facebook and Twitter accounts for two years.","duration":"Oct 2015 May 2019 3 years 8 months","duration_short":"3 years 8 months","end_date":"May 2019","start_date":"Oct 2015","subtitle":"1-800 CONTACTS","title":"Digital Agent"}],"url":"https://www.linkedin.com/company/1-800-contacts"},{"company":"97th Floor","company_id":"97thfloor","location":"Lehi","positions":[{"description":"-Completed several projects at a time such as overseeing email outreach, competitor research, and video/ content creation.-Researched and created content outlines for web pages to improve SEO.-Crafted blog drafts for clients to drive traffic to the clients\' website.-Oversaw outreach of client\'s campaigns by tracking email outreach and backlinks to campaign pages.-Evaluated keywords through ahrefs and en.ryte and optimized client\'s web pages to incorporate those keywords. -Created outlines and content creation for web pages.-Analyzed ad campaigns through Google AdWords and strategized which keywords were successful.","duration":"Nov 2017 Jan 2018 3 months","duration_short":"3 months","end_date":"Jan 2018","start_date":"Nov 2017","subtitle":"97th Floor","title":"Digital Marketing Intern"}],"url":"https://www.linkedin.com/company/97thfloor"},{"company":"TOUR OF UTAH","company_id":"tour-of-utah","location":"","positions":[{"description":"-Lead the set up of press conferences at each of the seven stages.-Coordinated interviews between the professional cyclists and media.-Interviewed and gathered quotes from the professional cyclists for use in the media. -Lead the set up of press conferences at each of the seven stages.-Coordinated interviews between the professional cyclists and media.-Interviewed and gathered quotes from the professional cyclists for use in the media.","duration":"Aug 2017 Aug 2017 1 month","duration_short":"1 month","end_date":"Aug 2017","start_date":"Aug 2017","subtitle":"TOUR OF UTAH","title":"Press Center Coordinator"}],"url":"https://www.linkedin.com/company/tour-of-utah"},{"company":"Managed Wealth Financial","company_id":"managed-wealth-financial","location":"","positions":[{"description":"- Prepared financial plans for people in all walks and stages of life. - Applied networking skills to grow my business list from my friends and families as well as directly contacting. - Prepared financial plans for people in all walks and stages of life. - Applied networking skills to grow my business list from my friends and families as well as directly contacting.","duration":"Jan 2016 Jan 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2017","start_date":"Jan 2016","subtitle":"Managed Wealth Financial","title":"Financial Advisor"}],"url":"https://www.linkedin.com/company/managed-wealth-financial"},{"company":"1-800 CONTACTS","company_id":"1-800-contacts","location":null,"positions":[{"description":"- Oversaw the online chat team\'s performance and coordinated the team\'s scheduling. - Created reports to illustrate team performance and activities. - Strategized how best to schedule the team, so workflow was able to meet department goals and standards.","duration":"May 2015 Aug 2015 4 months","duration_short":"4 months","end_date":"Aug 2015","start_date":"May 2015","subtitle":"1-800 CONTACTS","title":"Workforce Specialist Intern"},{"description":"","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"1-800 CONTACTS","title":"Quality Auditor"},{"description":"","duration":"Jan 2013 Sep 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2014","start_date":"Jan 2013","subtitle":"1-800 CONTACTS","title":"Doctor Service Line Coordinator"},{"description":"","duration":"Jun 2012 Jan 2013 8 months","duration_short":"8 months","end_date":"Jan 2013","start_date":"Jun 2012","subtitle":"1-800 CONTACTS","title":"Compliance Department Agent"}],"url":"https://www.linkedin.com/company/1-800-contacts"},{"company":"The Church of Jesus Christ of Latter-day Saints","company_id":"the-church-of-jesus-christ-of-latter-day-saints--","location":"Lithuania","positions":[{"description":"","duration":"Jun 2011 Dec 2011 7 months","duration_short":"7 months","end_date":"Dec 2011","start_date":"Jun 2011","subtitle":"The Church of Jesus Christ of Latter-day Saints","title":"Financial Clerk"}],"url":"https://www.linkedin.com/company/the-church-of-jesus-christ-of-latter-day-saints--"}]', '["LinkedIn User “James is an outstanding young man and I loved being able to work with him during group projects, he truly is a team player. James is a people person and has the gift of making those around him feel listened to and important. What I admired most was his dedication and work ethic, he puts 100% into whatever task is at hand. His writing and editing skills are out of this world but so are his creative skills. I was amazed at the illustrations he could create on indesign and other applications. James is the kind of guy that you want working for your company. ”","Nate Myers “Of all the people I\'ve had the privilege of working with, none has quite impacted my life in the same way James has. To call him a friend would be an understatement. James constantly searches to learn more, excel, grow and be better at everything in life. He has a passion to pursue the things that really intrigue him and he passes that to all those he interacts with. It would be hard for me to pinpoint an individual who has impacted and inspired me more than James. If you\'re looking for someone to fill in that last spot on your team, there is no one better suited and better for your team than James.”"]']
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The agent's job is to manage retail operations and drive sales, while the user is reaching out to the agent because they need assistance in improving merchandising strategies at their current position.
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Agent: ['Linda DiMaggio', 'Passionate, accomplished, dedicated and results oriented Retail Leader. Successful District Manager * Top performer -taking worst district in measured results to #5 * Highly effective talent development - recruiting, selecting, mentoring, training and developing top talent. *Execution - Change management, performance improvement, daily operational accountability and operational excellence at multiple locations. *Managing Relationships -Building strong partnerships and relationships at all levels. *Successful sales and profit generation- Driving sales, reducing loss, managing expenses, P&L accountability, innovative and strategic planning, budgeting and problem solving. *Passionate results generating leader, exceeding customer service expectations.', 'Professional Real Estate Stager at Self-Employed', 'Self-Employed', '[{"company":"Self-Employed","company_id":"conscience-vc","industry":"Venture Capital and Private Equity Principals","location":"Greater Chicago Area","positions":[{"description":"Helping clients sell faster and for more money! Helping clients sell faster and for more money!","duration":"Sep 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Self-Employed","title":"Professional Real Estate Stager"}],"url":"https://www.linkedin.com/company/conscience-vc"},{"company":"Family Dollar","company_id":"family-dollar","location":"Chicago, Illinois","positions":[{"description":"","duration":"Apr 2017 Sep 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2018","start_date":"Apr 2017","subtitle":"Family Dollar","title":"District Manager"}],"url":"https://www.linkedin.com/company/family-dollar"},{"company":"Safilo USA","company_id":"solstice-sunglasses","location":"IL, MS, MN,MI, MO AND LA","positions":[{"description":"Contributing to 15 successful stores in 6 states. What could be better then making customers look and feel awesome in a new pair of designer, fashion or lifestyle sunglasses? Nothing! * Team development, recruit and hire top talent, mentor, coach and develop strong store teams.* Drive sales!* Creating and implementing action plans for improved measurable results- closed 2015 +5% comp sales.* Strong merchandising and visual presentation accountability.* Monitor and review expense controlCheck us out at solsticesunglasses.com.","duration":"May 2015 Feb 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2017","start_date":"May 2015","subtitle":"Safilo USA","title":"District Manager"}],"url":"https://www.linkedin.com/company/solstice-sunglasses"},{"company":"Jo Ann Stores","company_id":"jo-ann-stores-inc-","location":"JoAnn Stores","positions":[{"description":"*District Manager for 16 large and small format locations in Wisconsin. *Successfully improved measurable results year on year. *Team development- recruiting and hiring great talent, mentoring, coaching and developing successful management teams.* Open, close and remodel stores.*Improve sales, profit, operations and customer service.-took worst district in measured results to #5. *District Manager for 16 large and small format locations in Wisconsin. *Successfully improved measurable results year on year. *Team development- recruiting and hiring great talent, mentoring, coaching and developing successful management teams.* Open, close and remodel stores.*Improve sales, profit, operations and customer service.-took worst district in measured results to #5.","duration":"Apr 2010 Jun 2015 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jun 2015","start_date":"Apr 2010","subtitle":"Jo Ann Stores","title":"District Manager"}],"url":"https://www.linkedin.com/company/jo-ann-stores-inc-"},{"company":"Borders","company_id":"borders","location":"","positions":[{"description":"District Manager in the downtown Chicago metro market, suburban market and Milwaukee market, lead 9-11 superstores in Chicago, suburban Chicago and Milwaukee WI. District Manager in the downtown Chicago metro market, suburban market and Milwaukee market, lead 9-11 superstores in Chicago, suburban Chicago and Milwaukee WI.","duration":"Apr 2003 Mar 2009 6 years","duration_short":"6 years","end_date":"Mar 2009","start_date":"Apr 2003","subtitle":"Borders","title":"District Manager"}],"url":"https://www.linkedin.com/company/borders"},{"company":"Borders","company_id":"borders","location":"","positions":[{"description":"General Manager for Flagship location.Busiest book store in US. Sales exceeding 20 M.Staff 180+, Mgr 6-12.Daily operations, sales and profitability, guest service, visual presentation. General Manager for Flagship location.Busiest book store in US. Sales exceeding 20 M.Staff 180+, Mgr 6-12.Daily operations, sales and profitability, guest service, visual presentation.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Borders","title":"General Manager"}],"url":"https://www.linkedin.com/company/borders"},{"company":"WHSmith","company_id":null,"location":"","positions":[{"description":"Successfully lead 30-42 specialty stores, books, newsstands, souvenir shops, music and toy stores in the Chicago market.18 mgrs, staff 245+ Successfully lead 30-42 specialty stores, books, newsstands, souvenir shops, music and toy stores in the Chicago market.18 mgrs, staff 245+","duration":"May 1993 2000 7 years","duration_short":"7 years","end_date":"2000","start_date":"May 1993","subtitle":"WHSmith","title":"District Manager-Airport General Manager"}],"url":""}]', '["Erin O\'Neill-Roach “Linda is a gifted Leader with an amazing ability to develop a Team and Drive High Results within her Direct Reports. I have had the pleasure of working with Linda at both Borders Group, Inc and Safilo USA. In both Companies Linda used her highly developed leadership competencies to create a Good to Great culture and improve all facets of the business. Linda\'s talent for luxury sales as well as her committed focus toward excellence in all areas of Company results makes her an invaluable asset to all work environments. ”","Juan Esquivel “I had the opportunity and pleasure to work for Linda Dimaggio during her tenure at Borders. I reported to her as a General Manager in her role as District Manager. Linda was an owner of her business and she motivated and inspired us to take ownership of our business. She always challenged us to achieve the best results possible. With that, she also offered support, guidance and leadership to her managers so that success would not only come to an individual but the whole team. I admire her leadership for a number of reasons. The first quality was her professionalism and directness. As a leadership team, we always knew what the expectation was and she held us accountable. During our most challenging times, Linda was always honest and gave us constructive feedback that challenged us to think outside the box or come up with new and innovative ideas to drive our business. She was always involved with her stores and took the time to be a partner. Linda guided her GM\'s to make the best business decisions for not just the stores or district but also for the better of the company. The second quality I admire is her integrity. So often, people take short cuts and are not always honest about a process or the result. Linda never compromised her standards or her values. She always managed by the book but at the same time she allowed her team the flexibility and the independence to make solid and positive decisions. Linda also was extremely supportive when the book was not always right and we had to make unpopular and sometimes difficult choices. She never waivered and never allowed us to do so because addressing those kinds of challenges is what makes us all better managers. She challenged us to accept the result, take acoountability for our role and celebrate the successes and learn from our opportunities. In closing, I would highly recommend Linda Dimaggio for any leadership position approriate to her experience and skill set. She would be an extremely valuable asset to any organization. Please feel free to contact me with any further questions or feedback. Best Regards, Juan Esquivel General Manager Borders #101-Lincoln Park”"]']
User: ['Elijah Sarkesian', 'Entertainment journalist. Growing retail management professional.', 'Assistant Manager - Merchandising at Old Navy', 'Old Navy', '[{"company":"Old Navy","company_id":"gap-inc.-old-navy","industry":"Retail","location":null,"positions":[{"description":"I manage the kids and baby departments of the Perimeter Expo location.","duration":"Mar 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Old Navy","title":"Assistant Manager - Merchandising"},{"description":"","duration":"Dec 2019 Mar 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2021","start_date":"Dec 2019","subtitle":"Old Navy","title":"Assistant Manager - Customer Operations"},{"description":"","duration":"Mar 2019 Dec 2019 10 months","duration_short":"10 months","end_date":"Dec 2019","start_date":"Mar 2019","subtitle":"Old Navy","title":"Merchandising Specialist"},{"description":"","duration":"Jun 2017 Mar 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2019","start_date":"Jun 2017","subtitle":"Old Navy","title":"Business and Training Specialist"},{"description":"My primary responsibility is to provide exceptional customer service to those visiting Old Navy.","duration":"Mar 2016 Jun 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2017","start_date":"Mar 2016","subtitle":"Old Navy","title":"Brand Associate"}],"url":"https://www.linkedin.com/company/gap-inc.-old-navy"},{"company":"Outtakes Atlanta","company_id":null,"location":"Atlanta, GA","positions":[{"description":"I post weekly film reviews and related content for films opening in the Metro Atlanta area. I post weekly film reviews and related content for films opening in the Metro Atlanta area.","duration":"Aug 2014 Dec 2019 5 years 5 months","duration_short":"5 years 5 months","end_date":"Dec 2019","start_date":"Aug 2014","subtitle":"Outtakes Atlanta","title":"Editor"}],"url":""},{"company":"Project Q Atlanta","company_id":"project-q-atlanta","location":"Atlanta, GA","positions":[{"description":"I write content periodically for the website, largely relating to film or nightlife. I write content periodically for the website, largely relating to film or nightlife.","duration":"Sep 2014 Oct 2017 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2017","start_date":"Sep 2014","subtitle":"Project Q Atlanta","title":"Writer"}],"url":"https://www.linkedin.com/company/project-q-atlanta"},{"company":"David Atlanta","company_id":null,"location":null,"positions":[{"description":"Edit content for issues in production, and generate topics for future issues on a weekly basis. Write and compile multiple pieces for print each week, including including interviews and news pieces. Manage a team of writers and photographers, sending out assignments weekly. Coordinate with theArt Director on special layouts. Responsible for weekly layout budgets.","duration":"Dec 2012 Jul 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2014","start_date":"Dec 2012","subtitle":"David Atlanta","title":"Editor in Chief"},{"description":"Write articles on a weekly basis for print publication. Assist with magazine layout as needed each week. Write film and music reviews and recaps of Atlanta-area events for web as needed. Occasionally take photos for publication or for articles as needed.","duration":"Sep 2012 Dec 2012 4 months","duration_short":"4 months","end_date":"Dec 2012","start_date":"Sep 2012","subtitle":"David Atlanta","title":"Lead Writer / Assistant Art Director"},{"description":"Write articles on a weekly basis for print publication. Assist with magazine layout as needed each week. Write film and music reviews and recaps of Atlanta-area events for web as needed. Occasionally take photos for publication or for articles as needed.","duration":"Dec 2011 Aug 2012 9 months","duration_short":"9 months","end_date":"Aug 2012","start_date":"Dec 2011","subtitle":"David Atlanta","title":"Writer / Sales Representative"}],"url":""},{"company":"Georgia State University","company_id":"georgiastateuniversity","location":null,"positions":[{"description":"Work with office staff members and visitors to ensure proper facilitation of messages. Assist with small and large event preparations. Help coordinate meetings on behalf of staff members. Assist in vehicular rental program between Georgia State and Enterprise.","duration":"Sep 2007 May 2012 4 years 9 months","duration_short":"4 years 9 months","end_date":"May 2012","start_date":"Sep 2007","subtitle":"Georgia State University","title":"Office Assistant"},{"description":"Facilitated campus tours for incoming freshmen and transfer students and their guests. Worked with session speakers on their presentations. Assisted in creating schedules for freshmen students.","duration":"Jan 2007 Dec 2007 1 year","duration_short":"1 year","end_date":"Dec 2007","start_date":"Jan 2007","subtitle":"Georgia State University","title":"Inceptor"}],"url":"https://www.linkedin.com/company/georgiastateuniversity"},{"company":"The Signal","company_id":"the-signal","location":null,"positions":[{"description":"Manage and produce section layouts for all issues of the paper. Coordinate with section editors, writers, and photographers on special layouts. Oversee other production-related positions, including web, advertising, and photography divisions. Produced full-scale design overhaul of publication.","duration":"Sep 2010 Apr 2011 8 months","duration_short":"8 months","end_date":"Apr 2011","start_date":"Sep 2010","subtitle":"The Signal","title":"Production Editor"},{"description":"Provided information on advertising for potential clients. Reviewed requests for advertisements and processed contracts. Checked and placed advertising artwork.","duration":"May 2010 Aug 2010 4 months","duration_short":"4 months","end_date":"Aug 2010","start_date":"May 2010","subtitle":"The Signal","title":"Advertising Coordinator"},{"description":"Managed day-to-day and year-long plans for The Signal. Responsible for all hiring decisions, management of budgets, and overseeing publications. Served on the Committee for Student Communications in capacity as Signal Editor in Chief. Redesigned and refurbished the newspaper’s layout, both for graphics and content. Refined production timetable to maximize timeliness and effectiveness of stories. Edited final versions of issues for layout and content.","duration":"Aug 2008 Apr 2010 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2010","start_date":"Aug 2008","subtitle":"The Signal","title":"Editor in Chief"}],"url":"https://www.linkedin.com/company/the-signal"}]', '["Bryce McNeil “Dedicated and extremely hard-working; great eye for graphic design and strong organizational skills.”","Tonya Cook “Elijah has a very solid work style. He gets the job done and will ask the important and necessary questions in order to complete the task at hand. He has a great level of creativity and can think forward in what it takes to get a job done as opposed to waiting on someone else. He is a take charge person and does not waste his time. He is very productive with his time and is excellent at meeting deadlines. Elijah\'s proofreading skills are top notch and is always willing to lend an extra hand. No matter the work environment, he is going to be a dynamic asset to the team.”"]']
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