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The agent's job is to educate the RV and campground industry on disability accessibility standards and the cost of non-compliance, and the user is reaching out to the agent because they need assistance in finding suitable campgrounds and RV parks/resorts that foster an overall environment conducive to one's dignity and independence for full inclusion in park settings.
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Agent: ['Mark Douglass', "Over 30 years in high end customer service and sales consulting experience, including marketing and advertising. Involved technical writing, specification development, CADD, budgeting, cost controls, quality control inspections, proposal design and presentation, seminar presentation, public speaking, employee training, National Account Executive and Architectural Representative.Over 10 years being totally disabled, learning to deal with what life throws my way, and giving back by helping others. Understanding the emotional effects of exclusion is and how inclusion provides an element of purpose.8 years working with elementary and high school youth in religious education. Promoting spiritual growth and maturity.Goal of enhancing the awareness of the needs for people with disabilities so they can enjoy all life has to offer and promote full inclusion of all persons in life's fullness.", 'President/Accessibility Specialist at RVing Accessibility Group, Inc.', 'Archuleta County Fair Board', '[{"company":"Archuleta County Fair Board","company_id":null,"location":"","positions":[{"description":"","duration":"May 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"May 2016","subtitle":"Archuleta County Fair Board","title":"Board Member"}],"url":""},{"company":"Big Brothers Big Sisters of Archuleta County","company_id":"big-brothers-big-sisters-of-colorado","location":"Archuleta County","positions":[{"description":"Advocate for Archuleta County. Promote mentoring and fundraising. Advocate for Archuleta County. Promote mentoring and fundraising.","duration":"Feb 2013 - Present 8 years 9 months","duration_short":"8 years 9 months","end_date":"Present","start_date":"Feb 2013","subtitle":"Big Brothers Big Sisters of Archuleta County","title":"Advocate"}],"url":"https://www.linkedin.com/company/big-brothers-big-sisters-of-colorado"},{"company":"RVing Accessibility Group","company_id":null,"location":"Pagosa Springs, Colorado","positions":[{"description":"Educate the RV and campground industry on disability accessibility standards and the cost of non-compliance. Educate on revenue growth and business benefits by making their facilities more accessible for customers with disabilities. Help people with various disabilities find suitable campgrounds and RV parks/resorts that foster an overall environment conducive to one\'s dignity and independence for full inclusion in park settings. Educate the RV and campground industry on disability accessibility standards and the cost of non-compliance. Educate on revenue growth and business benefits by making their facilities more accessible for customers with disabilities. Help people with various disabilities find suitable campgrounds and RV parks/resorts that foster an overall environment conducive to one\'s dignity and independence for full inclusion in park settings.","duration":"Dec 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Dec 2011","subtitle":"RVing Accessibility Group","title":"Founder/CEO/Assessiologist"}],"url":""},{"company":"Wolf Creek Run Motor Coach Resort","company_id":null,"location":"","positions":[{"description":"Provided day to day operations of rental and sale of individual RV sites. Provided marketing consultation for Owner. Publication of sales data for prospective buyers and full management operations. Provided day to day operations of rental and sale of individual RV sites. Provided marketing consultation for Owner. Publication of sales data for prospective buyers and full management operations.","duration":"Jan 2004 Oct 2006 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2006","start_date":"Jan 2004","subtitle":"Wolf Creek Run Motor Coach Resort","title":"Manager"}],"url":""},{"company":"Tremco, Inc.","company_id":null,"location":"Edmond, Oklahoma","positions":[{"description":"Provided technical consulting and specification writing for Architects, Facility Managers and Engineers relative to commercial construction projects. Provided on-site quality assurance inspections, performed facility assessments to help my clients make good decisions on use of their budgets for construction. Clients included Xerox, FAA, OU, UCO, State of Oklahoma, numerous School Districts, Municipalities, Hospitals, Airports, and Manufacturing.facilities. Provided technical consulting and specification writing for Architects, Facility Managers and Engineers relative to commercial construction projects. Provided on-site quality assurance inspections, performed facility assessments to help my clients make good decisions on use of their budgets for construction. Clients included Xerox, FAA, OU, UCO, State of Oklahoma, numerous School Districts, Municipalities, Hospitals, Airports, and Manufacturing.facilities.","duration":"Jan 1979 Jun 2002 23 years 6 months","duration_short":"23 years 6 months","end_date":"Jun 2002","start_date":"Jan 1979","subtitle":"Tremco, Inc.","title":"Technical Consultant"}],"url":""}]', '["Gary Merenstein “I highly recommend Mark and his company RVing Accessibility Group. Mark had always been very dependable in my dealings with him and he is very enthusiastic about making rving accessible to others. He is always traveling and knows what it takes to make rving a great experience for everyone. Mark has helped me when ever I had questions regarding camping with a pop up camper, how to live the life of rving and to get the most out of the rving experience. gary”","Paul Burkholder “I met Mark in 2011 when we jointly worked on a business financial audit project with great succes. He is dynamic person with a focus for successful job completion. In late 2011 and 2012, we teamed up again as Mark initiated RVing Accessibility Group. He is a passionate organizer with heart for others. I highly recommend Mark to anyone that he has an opportunity to work with in the future.”"]']
User: ['Laura Baker', 'Retired, full-time RVer traveling the country and beyond.', 'Time 4T LLC', 'Time 4T LLC', '[{"company":"Time 4T LLC","company_id":null,"location":"Wherever we park it!","positions":[{"description":"We are fulltime RVers, working when you find us, wherever you find us. We have and RV Inspection business and have retired several times unsuccessfully. We are fulltime RVers, working when you find us, wherever you find us. We have and RV Inspection business and have retired several times unsuccessfully.","duration":"Apr 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Time 4T LLC","title":"Webmaster & SLJ O"}],"url":""},{"company":"Send Out Cards","company_id":"send-out-cards","location":"Clermont FL","positions":[{"description":"Specializing in assisting small businesses and entrepreneurs to build strong relationships with clients to forward businesses and personal relationships. Specializing in assisting small businesses and entrepreneurs to build strong relationships with clients to forward businesses and personal relationships.","duration":"May 2009 - Present 12 years 7 months","duration_short":"12 years 7 months","end_date":"Present","start_date":"May 2009","subtitle":"Send Out Cards","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/send-out-cards"},{"company":"Walt Disney World","company_id":"walt-disney-world","location":null,"positions":[{"description":"Creating memories for our Guests at The Magic Kingdom","duration":"Sep 2012 Dec 2019 7 years 4 months","duration_short":"7 years 4 months","end_date":"Dec 2019","start_date":"Sep 2012","subtitle":"Walt Disney World","title":"Photopass Trainer & Photographer"},{"description":"Entertainment and Photography Safety & Health","duration":"Aug 2014 Jun 2015 11 months","duration_short":"11 months","end_date":"Jun 2015","start_date":"Aug 2014","subtitle":"Walt Disney World","title":"Safety Associate"}],"url":"https://www.linkedin.com/company/walt-disney-world"},{"company":"Coldwell Banker Preferred","company_id":"cbrphillycenpa","location":"","positions":[{"description":"Specializing in relocation to Chester and Delaware Counties. Specializing in relocation to Chester and Delaware Counties.","duration":"May 2009 Jul 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jul 2011","start_date":"May 2009","subtitle":"Coldwell Banker Preferred","title":"Realtor"}],"url":"https://www.linkedin.com/company/cbrphillycenpa"},{"company":"ReMax Preferred","company_id":null,"location":"","positions":[{"description":"Residential Real Estate Agent, Chester & Delaware Counties Residential Real Estate Agent, Chester & Delaware Counties","duration":"Apr 2003 May 2009 6 years 2 months","duration_short":"6 years 2 months","end_date":"May 2009","start_date":"Apr 2003","subtitle":"ReMax Preferred","title":"Realtor"}],"url":""},{"company":"Insigniam Performance","company_id":"insigniam","location":"","positions":[{"description":"Accountabilies included financial and human resources management in a firm that provides a methodology for breakthrough performance and effectiveness in corporations. Prior accountability was for client development. High Performance Consulting is now Insigniam Performance. Accountabilies included financial and human resources management in a firm that provides a methodology for breakthrough performance and effectiveness in corporations. Prior accountability was for client development. High Performance Consulting is now Insigniam Performance.","duration":"Oct 1998 Apr 2003 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2003","start_date":"Oct 1998","subtitle":"Insigniam Performance","title":"Director of Business Affairs; Client Development Representative"}],"url":"https://www.linkedin.com/company/insigniam"},{"company":"Elf Atochem","company_id":"elf-atochem","location":"","positions":[{"description":"Originally M&T Chemicals, reorganized under Elf Atochem in 1990. Originally M&T Chemicals, reorganized under Elf Atochem in 1990.","duration":"Aug 1988 Oct 1998 10 years 3 months","duration_short":"10 years 3 months","end_date":"Oct 1998","start_date":"Aug 1988","subtitle":"Elf Atochem","title":"Director/Manager, Occupational Health & Safety"}],"url":"https://www.linkedin.com/company/elf-atochem"},{"company":"Amphenol","company_id":"amphenol","location":"","positions":[{"description":"Company sold by Allied Signal in 1988 Company sold by Allied Signal in 1988","duration":"Jan 1986 Aug 1988 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 1988","start_date":"Jan 1986","subtitle":"Amphenol","title":"Manager of Occupational Health & Safety"}],"url":"https://www.linkedin.com/company/amphenol"},{"company":"Allied Signal Corporation","company_id":null,"location":"","positions":[{"description":"Managed the new product develop process and product reviews for health, safety and environmental regulatory compliance and risk assessment. Plant Industrial Hygienist, Columbia SC 11/1981-3/1984. Managed the new product develop process and product reviews for health, safety and environmental regulatory compliance and risk assessment. Plant Industrial Hygienist, Columbia SC 11/1981-3/1984.","duration":"Nov 1981 Dec 1985 4 years 2 months","duration_short":"4 years 2 months","end_date":"Dec 1985","start_date":"Nov 1981","subtitle":"Allied Signal Corporation","title":"Product Safety Specialist/Industrial Hygienist"}],"url":""},{"company":"South Carolina Department of Labor","company_id":null,"location":"","positions":[{"description":"Consulted with Industry Management to design and implement Occupational Health Training Programs for employees. Worked with the Legal Department to specify training components to fulfill the requirements of OSHA compliance agreements. Consulted with Industry Management to design and implement Occupational Health Training Programs for employees. Worked with the Legal Department to specify training components to fulfill the requirements of OSHA compliance agreements.","duration":"Jan 1979 Nov 1981 2 years 11 months","duration_short":"2 years 11 months","end_date":"Nov 1981","start_date":"Jan 1979","subtitle":"South Carolina Department of Labor","title":"Training Coordinator, Occupational Health & Safety"}],"url":""}]', '["Atticus Killough “Laura has a great air of professionalism wrapped up in a very cheerful demeanor. This is what makes her eminently approachable, likable and easy to work with. I HIGHLY recommend using her Send Out Cards services”","Jane Ball “I have worked with Laura on Non-Profit initiatives and I am a SendOutCards customer. When Laura is working on a project the most noticeable thing is her imaginative approach. Her projects are well executed and go smoothly. She does an excellent job at getting people to work together particularly when a crisis needs to be resolved: Laura will step in and bring people together in a very comfortable way. When teaching she follows through and makes sure that you really understand how the application works,even if she has to reapeat an explanation several times. She has a good understanding of the Web at the level that brings people in and encourages others to feel comfortable in the space. She learns the applications very well; which combined with her graphic ability makes people want to understand and participate.”"]']
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The agent's job is to offer insurance services and manage risks, and today the agent is reaching out to the user because they need to discuss a potential business insurance policy for the user's company.
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Agent: ['Angel McBride', 'My goal is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.Specialties: Offering Auto, Home, Life, Health, & Business,', 'State Farm Agent Extraordinaire/CEO', 'State Farm', '[{"company":"State Farm","company_id":"state_farm","industry":"Insurance","location":"Hudson, NC","positions":[{"description":"","duration":"Aug 2010 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Aug 2010","subtitle":"State Farm","title":"State Farm Agent"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"State Farm","company_id":"gene_bostic_state_farm_agent","location":"","positions":[{"description":"","duration":"Aug 2010 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Aug 2010","subtitle":"State Farm","title":"Agent"}],"url":"https://www.linkedin.com/company/gene_bostic_state_farm_agent"},{"company":"State Farm Insurance","company_id":"state_farm","location":"","positions":[{"description":"","duration":"Jun 1992 Dec 2009 17 years 7 months","duration_short":"17 years 7 months","end_date":"Dec 2009","start_date":"Jun 1992","subtitle":"State Farm Insurance","title":"Team Member"}],"url":"https://www.linkedin.com/company/state_farm"}]', '["Bonnie Mabry “Angel is an expert in the field of insurance. She will find the best product for your needs at the best price. Angel always has the best interest of her customers in mind.”","BeBe Roland “I recommend Angel McBride & her team of licensed professionals to everyone in the Hickory/Lenior Area! Angel is knowledgable about the products she sales and always puts her customers best interest first. For all your insurance and financial service needs, call Angel!”"]']
User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']
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The agent's job is to cultivate business relationships with key players in the sports industry, and today, the agent is reaching out to the user because they need to discuss potential marketing strategies for promoting a new sports technology product.
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Agent: ['Markus Kugler', 'International Business Development, with a focus on sports marketing / management, cultivating business relationships with key players in the German / European and North-American sports industry. For 20+ years I’ve worked for governmental, private and non-profit organizations and acquired extensive experience supporting and strengthening economic development between Germany/Europe and the United States. I’ve built a solid network of business partners in markets such as USA, Canada, Mexico, Brazil, Chile, China, Japan, South Africa, Israel and Australia; primarily through my employment as a Representative for the State of Oregon, an Investment and Trade representative for the State of North Carolina in Germany, an International Project Manager for the Department of Economic Development in New York, freelance work for economic development consulting agencies in the US, UK, Canada, Germany and Eastern Europe. Activities include: Sports marketing / management, Start-up marketing, FDI lead generation, location marketing, investment raising, export promotion, international trade, market entry strategies and intercultural training.', 'Director International at TRAZER (Sports Technology) & US-Representative ASB GlassFloor (LED Sports Floor)', 'TRAZER', '[{"company":"TRAZER","company_id":"trazer","industry":"Wellness and Fitness Services","location":"Bel Air, Maryland","positions":[{"description":"Helping TRAZER enter professional sports in Europe and the USMillions of athletes sustain injuries each year, from youth players to professionals. TRAZER is a cloud-enabled medically-based technology solution that provides clinicians, coaches and physical trainers with actionable, objective data to intelligently assess any athlete. Beginning with pre-season baselines, all the way through an athlete’s career, TRAZER clearly informs rehabilitation and player improvement through an interactive game-like experience.The TRAZER technology uses computer-based simulation to create an accurate analog of the functional challenges of sports, work, leisure and daily living activities. TRAZER tracks 25 points on the human body. This allows core physical and physiologic performance to be quantified as reaction time, acceleration, speed, endurance, jump height, cardiovascular efficiency, caloric expenditure, and distance traveled.The TRAZER Sports Simulator uses full body sensing, 3-D graphics and breakthrough measurement analytics to provide information directly related to your patient’s healthy performance capabilities.","duration":"May 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"May 2018","subtitle":"TRAZER","title":"Director International Business"}],"url":"https://www.linkedin.com/company/trazer"},{"company":"ASB GlassFloor","company_id":"asbglassfloor","location":"Bel Air, Maryland","positions":[{"description":"Multi-functional LED sports and entertainment floors from Germany. With ASB MultiSports, LED marking lines can be switched on/off by a touchscreen, allowing you to illuminate a professional playing field under laminated safety glass for any type of sport, without confusing lines. ASB LumiFlex is a full video floor. The entire floor space is a multi-functional monitor and can be used for a variety of solutions ranging from sports to concerts, retail to trade shows. Multi-functional LED sports and entertainment floors from Germany. With ASB MultiSports, LED marking lines can be switched on/off by a touchscreen, allowing you to illuminate a professional playing field under laminated safety glass for any type of sport, without confusing lines. ASB LumiFlex is a full video floor. The entire floor space is a multi-functional monitor and can be used for a variety of solutions ranging from sports to concerts, retail to trade shows.","duration":"Feb 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Feb 2019","subtitle":"ASB GlassFloor","title":"US Representative"}],"url":"https://www.linkedin.com/company/asbglassfloor"},{"company":"International Business Development / Sports Marketing","company_id":null,"location":"Bel Air, Maryland","positions":[{"description":"Clients and Partners in Sports:Trazer (www.trazer.com), ASB GlassFloor (www.asbglassfloor.com), Sports Circus International (www.sports-circus.com), Farpost Soccer Goals (www.farpostgoals.com), Firefly Athletic Recovery (www.recoveryfirefly.com), Schächter Sports Management (www.schaechter-sports.com), Onside Sports GmbH (www.onside.net)Sports marketing and business development for North-American / European sports companies and clubs, cultivating business relationships with key players in the national and international soccer / sports industry such as the German Soccer Association, Deutsche Fussball Liga, German Bundesliga, Premiere League, Serie A, MLS, NBA, youth soccer academies, players’ agencies, former professional players, US colleges, sports marketing and management agencies.Clients and Partners in Economic Development:OCO Global GmbH, Business Oregon, State of North Carolina European Office, State of New York European Office, Virginia Economic DeveIopment European Office, Ohio Development Services Agency, NC East Alliance, IBDG UK, EasyLink Business Services Central and Eastern Europe, DFA Intercultural Global Solutions.International trade, export promotion, market entry strategies, marketing and Foreign Direct Investment in Europe and overseas, positioning German companies to enter the US market and vice versa.","duration":"Feb 2009 - Present 13 years 2 months","duration_short":"13 years 2 months","end_date":"Present","start_date":"Feb 2009","subtitle":"International Business Development / Sports Marketing","title":"International Business Development"}],"url":""},{"company":"Business Oregon","company_id":"business-oregon","location":"Wiesbaden Area, Germany","positions":[{"description":"FDI attraction from Germany to Oregon / Export Assistancewww.oregon4biz.com FDI attraction from Germany to Oregon / Export Assistancewww.oregon4biz.com","duration":"Mar 2017 May 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2018","start_date":"Mar 2017","subtitle":"Business Oregon","title":"Representative Germany"}],"url":"https://www.linkedin.com/company/business-oregon"},{"company":"Empire State Development Corporation","company_id":"empire-state-development","location":"Greater New York City Area","positions":[{"description":"Recruited and consulted German companies for Direct Investment in NY.Developed Foreign Direct Investment strategy for Germany. Recruited New York-based manufacturers interested in expanding their international business. Recruited and consulted German companies for Direct Investment in NY.Developed Foreign Direct Investment strategy for Germany. Recruited New York-based manufacturers interested in expanding their international business.","duration":"Feb 2008 Feb 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2009","start_date":"Feb 2008","subtitle":"Empire State Development Corporation","title":"International Project Manager"}],"url":"https://www.linkedin.com/company/empire-state-development"},{"company":"State of North Carolina European Office","company_id":null,"location":"Frankfurt Am Main Area, Germany","positions":[{"description":"Developed Foreign Direct Investment (FDI) strategy and promoted a full-scale business program to generate investment leads for the State of North Carolina in Germany.Provided North Carolina companies with high-quality consultation and assistance for entering the European, primarily German, market. Developed Foreign Direct Investment (FDI) strategy and promoted a full-scale business program to generate investment leads for the State of North Carolina in Germany.Provided North Carolina companies with high-quality consultation and assistance for entering the European, primarily German, market.","duration":"2001 2007 6 years","duration_short":"6 years","end_date":"2007","start_date":"2001","subtitle":"State of North Carolina European Office","title":"Deputy Director"}],"url":""},{"company":"Gallup GmbH","company_id":null,"location":"Wiesbaden Area, Germany","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Gallup GmbH","title":"Project Manager"}],"url":""},{"company":"American Chamber of Commerce","company_id":null,"location":"Frankfurt Am Main Area, Germany","positions":[{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"American Chamber of Commerce","title":"Marketing Specialist"}],"url":""}]', '["Gernot Nischwitz 🇩🇪🇮🇹 “Markus presented the Trazer System in Germany very professionally and we were very convinced of him and his presentation! Highly recommended business partner!”","Michael Hack “I worked with Markus when I started to work for QuePort. As a German company we needed professional advice on developing a strategic plan to enter the US market His professionalism and the way he handled the process was excellent. I enjoyed working with him. His network and the quality of business contact are outstanding. It was a pleasure working with Markus and I can highly recommend working with him.”"]']
User: ['Kevin Donley', 'An extensive career highlighted by top performance in marketing, media, and sales. Skilled at determining client needs, developing customized solutions, consulting with key decision-makers, negotiating media packages, managing large teams, and handling very complex implementation tasks. Developed strong relationships at all levels at the client and agency with large and small companies; as well as with internal colleagues.Award-winning record creating and implementing successful programs. A history of helping marketers grow their business leveraging the strength of great brands via digital, social, TV, print, and event platforms.', 'Account Director - Outdoor Sportsman Group at Kroenke Sports & Entertainment', 'Kroenke Sports & Entertainment', '[{"company":"Kroenke Sports & Entertainment","company_id":"kroenke-sports-enterprises","industry":"Sports","location":"Greater Detroit Area","positions":[{"description":"","duration":"Aug 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Aug 2014","subtitle":"Kroenke Sports & Entertainment","title":"Account Director - Outdoor Sportsman Group"}],"url":"https://www.linkedin.com/company/kroenke-sports-enterprises"},{"company":"Time Inc.","company_id":"time-inc-","location":null,"positions":[{"description":"","duration":"2010 2014 4 years","duration_short":"4 years","end_date":"2014","start_date":"2010","subtitle":"Time Inc.","title":"Executive Director - Multi Media Sales"},{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Time Inc.","title":"Group Sales Director - News and Sports Group"},{"description":"","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Time Inc.","title":"Sales Director - Fortune / Money Group"},{"description":"","duration":"1999 2005 6 years","duration_short":"6 years","end_date":"2005","start_date":"1999","subtitle":"Time Inc.","title":"Sales Manager / Automotive Ad Director - Business 2.0"}],"url":"https://www.linkedin.com/company/time-inc-"},{"company":"Campbell-Ewald","company_id":"campbell-ewald","location":"","positions":[{"description":"","duration":"1989 1999 10 years","duration_short":"10 years","end_date":"1999","start_date":"1989","subtitle":"Campbell-Ewald","title":"SVP, Media Director"}],"url":"https://www.linkedin.com/company/campbell-ewald"},{"company":"BBDO","company_id":"bbdo","location":"","positions":[{"description":"","duration":"1984 1989 5 years","duration_short":"5 years","end_date":"1989","start_date":"1984","subtitle":"BBDO","title":"Media Planner"}],"url":"https://www.linkedin.com/company/bbdo"}]', '["“Kevin is an extremely creative and strategic thinker, who is always seeking new ways to deliver value for his clients. I had the pleasure to work with Kevin at C-E on the Chevy business and won several media awards due largely to his creativity, and his drive to consistently deliver breakthrough ideas for his clients. Kevin\'s solid work ethic, management style, and his collaborative approach, all made him an indispensable part of my team.”","“Kevin is the ultimate professional. He works hard, communicates well, demonstrates leadership, has strong relationships and knows how to sell. It was a privilege working with him.”"]']
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The agent's job is to plan and manage high-profile events in the healthcare industry. Today, the agent is reaching out to the user because they need assistance in coordinating a conference for senior finance executives.
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Agent: ['Radhika T.', "Experienced Quality Assurance Analyst with a demonstrated history of working in the computer software industry. Skilled in Requirements Analysis, Six Sigma, Quality Assurance, Test management, Agile methodologies and Strong quality assurance professional with a Master's degree focused in Information Technology from Indiana University-Purdue University at Indianapolis.", 'Lead Quality Engineer at Hillrom', 'Hillrom', '[{"company":"Hillrom","company_id":"hillrom","industry":"Medical Equipment Manufacturing","location":"Cary, North Carolina","positions":[{"description":"Working to gather and analyze patient information to improve overall care to the patient by understanding the patterns of risk related injuries. Working to gather and analyze patient information to improve overall care to the patient by understanding the patterns of risk related injuries.","duration":"Sep 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Hillrom","title":"Lead Quality Assurance Engineer"}],"url":"https://www.linkedin.com/company/hillrom"},{"company":"National Toxicology Program (Signature consulting)","company_id":null,"location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"Feb 2018 Aug 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2019","start_date":"Feb 2018","subtitle":"National Toxicology Program (Signature consulting)","title":"QA Lead"}],"url":""},{"company":"NEOGOV","company_id":"neogov","location":"CA","positions":[{"description":"","duration":"Oct 2016 Feb 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2018","start_date":"Oct 2016","subtitle":"NEOGOV","title":"QA Lead"}],"url":"https://www.linkedin.com/company/neogov"},{"company":"YFU","company_id":"yfu","location":"","positions":[{"description":"","duration":"Feb 2015 Dec 2015 11 months","duration_short":"11 months","end_date":"Dec 2015","start_date":"Feb 2015","subtitle":"YFU","title":"Volunteer"}],"url":"https://www.linkedin.com/company/yfu"},{"company":"Bank of America Merrill Lynch","company_id":"merrilllynch","location":"Greater New York City Area","positions":[{"description":"","duration":"Nov 2009 Jun 2014 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jun 2014","start_date":"Nov 2009","subtitle":"Bank of America Merrill Lynch","title":"Lead QA Analyst"}],"url":"https://www.linkedin.com/company/merrilllynch"},{"company":"Baker Hughes","company_id":"bakerhughes","location":"Hyderabad Area, India","positions":[{"description":"","duration":"Jul 2008 Oct 2009 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2009","start_date":"Jul 2008","subtitle":"Baker Hughes","title":"Quality Assurance Analyst"}],"url":"https://www.linkedin.com/company/bakerhughes"},{"company":"AT&T","company_id":"att","location":"Pune Area, India","positions":[{"description":"","duration":"Nov 2007 Jun 2008 8 months","duration_short":"8 months","end_date":"Jun 2008","start_date":"Nov 2007","subtitle":"AT&T","title":"Quality Assurance Engineer"}],"url":"https://www.linkedin.com/company/att"}]', '["Ayse Santore “Radhika always strives for excellence and does whatever it takes to get the job done. Her ability to work on multiple projects and yet to be focused, is a very rare skill to master. From my past experience working with her, I can easily say that a problem assigned to Radhika is half solved. She was great to work with and would be an asset to any team!”","Mark Colebank “Radhika is the best Quality Engineer that I have worked with. She is dedicated, hard working and would often catch issues in testing that others had missed. She is a friendly, enjoyable person to work with and a great asset to the development team.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']
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The agent's job is to provide technical support and account management, and today the user is reaching out to the agent because they need assistance with troubleshooting a software issue.
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Agent: ['Caroline DiBattista', "I'm a front-end designer/developer with a passion for design and programming. There's nothing more rewarding than turning user-centric designs into applications and giving them life. I embrace learning new things too and adding to my skill set through self-teaching.You can check out my profile at http://www.codedog.design.", 'Front-end designer/developer passionate about design and programming.', 'NuVasive', '[{"company":"NuVasive","company_id":"nuvasive","industry":"Medical Equipment Manufacturing","location":"Greater San Diego Area","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Mar 2018","subtitle":"NuVasive","title":"Web UI Designer"}],"url":"https://www.linkedin.com/company/nuvasive"},{"company":"Caroline M DiBattista","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Working on some cool, new web sites for various clients by bringing modern ideas and thoughts to create compelling web sites that enhance the user\'s experience.Recently completed a Wix web site for an online after-school learning company in the bay area called Konnektions: www.konnektions.org Working on some cool, new web sites for various clients by bringing modern ideas and thoughts to create compelling web sites that enhance the user\'s experience.Recently completed a Wix web site for an online after-school learning company in the bay area called Konnektions: www.konnektions.org","duration":"Sep 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Caroline M DiBattista","title":"Freelance Front-End Developer/Designer"}],"url":""},{"company":"Sotera Wireless, Inc.","company_id":"sotera-wireless-inc-","location":"Greater San Diego Area","positions":[{"description":"- Principal designer for the ViSi Mobile Monitoring System.- Expanded Sotera Wireless\' marketing position from \\"General Care\\" units to \\"Telemetry\\" units by designing/developing a fully interactive telemetry prototype, including arrhythmia displays.- Developed a web-based training tool for the customer base.- Developed a web-based prototype for the configuration setup for the facilities.- Facilitated successful FDA submissions for Sotera Wireless\' medical device and features through clear and concise suite of design documents.","duration":"Jan 2009 Sep 2016 7 years 9 months","duration_short":"7 years 9 months","end_date":"Sep 2016","start_date":"Jan 2009","subtitle":"Sotera Wireless, Inc.","title":"Principal Application Designer (UI/UX)"}],"url":"https://www.linkedin.com/company/sotera-wireless-inc-"},{"company":"AkeLex","company_id":"lifecom","location":"Portland, Oregon Area","positions":[{"description":"- Designed an iPhone application for diabetes.- Created an interactive web demo for the Sales Team. - Designed an iPhone application for diabetes.- Created an interactive web demo for the Sales Team.","duration":"May 2007 Jan 2009 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2009","start_date":"May 2007","subtitle":"AkeLex","title":"Applications Designer (UI/UX)"}],"url":"https://www.linkedin.com/company/lifecom"},{"company":"Daverci Solutions, Inc","company_id":"daverci-llc","location":"Portland, OR","positions":[{"description":"- Removed the burden of software upgrades from the Technical Support team by creating a detailed step-by-step upgrade and scripts that enabled non-technical employees to perform the over-night upgrades.- Created standards for formal documentation and procedures.- Managed the workload of the Technical Support team on a day-to-day basis. - Removed the burden of software upgrades from the Technical Support team by creating a detailed step-by-step upgrade and scripts that enabled non-technical employees to perform the over-night upgrades.- Created standards for formal documentation and procedures.- Managed the workload of the Technical Support team on a day-to-day basis.","duration":"Jan 2006 Apr 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2007","start_date":"Jan 2006","subtitle":"Daverci Solutions, Inc","title":"Product Support & Deployment Manager"}],"url":"https://www.linkedin.com/company/daverci-llc"},{"company":"Menlo Worldwide","company_id":"xpologistics","location":"Portland, Oregon Area","positions":[{"description":"- Developed / modified features using PL/SQL.- Key player in defining / implementing documentation standards. - Developed / modified features using PL/SQL.- Key player in defining / implementing documentation standards.","duration":"Apr 2004 Jun 2005 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2005","start_date":"Apr 2004","subtitle":"Menlo Worldwide","title":"Sr. Systems Analyst"}],"url":"https://www.linkedin.com/company/xpologistics"},{"company":"Oracle Corporation","company_id":"oracle","location":"San Francisco Bay Area","positions":[{"description":"- Enabled the Oracle Volunteers\' Team to measure the success of their yearly Volunteer Day activities with the design and implementation of a new web site.- Lead web developer on Oracle Applications Desktop Integration project; enabling Business Intelligence reports to be viewed through a web portal.- Managed a team of five developers. - Enabled the Oracle Volunteers\' Team to measure the success of their yearly Volunteer Day activities with the design and implementation of a new web site.- Lead web developer on Oracle Applications Desktop Integration project; enabling Business Intelligence reports to be viewed through a web portal.- Managed a team of five developers.","duration":"Jun 1994 Oct 2003 9 years 5 months","duration_short":"9 years 5 months","end_date":"Oct 2003","start_date":"Jun 1994","subtitle":"Oracle Corporation","title":"Development Manager / Product Manager"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Cedardata PLC","company_id":null,"location":"Kingston, UK","positions":[{"description":"- Implemented / modified features using Oracle tools suite and C.- Liaised with customers to explain functionality of features. - Implemented / modified features using Oracle tools suite and C.- Liaised with customers to explain functionality of features.","duration":"1992 1994 2 years","duration_short":"2 years","end_date":"1994","start_date":"1992","subtitle":"Cedardata PLC","title":"Analyst/Programmer"}],"url":""},{"company":"Paradigm (UK) Limited","company_id":null,"location":"Warwick, UK","positions":[{"description":"- Implemented / modified features using Oracle Tools suite.- Maintained the product\'s Entity-Relationship diagrams. - Implemented / modified features using Oracle Tools suite.- Maintained the product\'s Entity-Relationship diagrams.","duration":"1991 1992 1 year","duration_short":"1 year","end_date":"1992","start_date":"1991","subtitle":"Paradigm (UK) Limited","title":"Software Engineer"}],"url":""}]', '["Sigalit Tsadok “I have known and worked closely with Caroline for over 5 years. She is one of the most organized, creative, and dedicated designers that I have worked with. Caroline was instrumental in developing the very intricate design and User Experience of the Sotera ViSi module. She designed the interface of the patient-worn device, with its low-resolution and space-limited screen. She designed the GUI for the main monitors placed in nurses stations, and the hand-held version of these monitors. Caroline worked closely with our customers and field teams to gather information on usage and how the interface and experience could be improved and made safer for the patients. She collaborated with the engineering and software quality teams and provided support and clarity during development and testing. Caroline also worked with the marketing team and QA to develop both internal and external-facing documentation required for FDA. I would be happy to have Caroline on my design team.”","Rosemary Kennedy \\"Caroline is extremely talented at turning complex workflow and data requirements into an exquisite, simple, yet technically sound user interface. Designing and coding something that is simple, hiding the underlying complexity from the end user, is hard to accomplish. Caroline has mastered this skill. She is gifted and a pleasure to work with.\\""]']
User: ['Michael Moyer', 'Determined and energetic with extensive experience in customer service, communications, both verbal and written. Excellent with working in fast pace environment, and an analytical decision maker. Have been recognized for my leadership and decision making skills.Specialties:Account ManagementB2B SolutionsSalesTeam playerTechnical SupportApple and Microsoft applicationsCustomer serviceRelationship building', 'Connecting People, Technology, and Information.', 'All Covered', '[{"company":"All Covered","company_id":"all-covered","industry":"Information Technology and Services","location":"New Hudson, Michigan","positions":[{"description":"","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"All Covered","title":"Account Manager"}],"url":"https://www.linkedin.com/company/all-covered"},{"company":"Welch Packaging","company_id":"welch-packaging","location":"Greater Detroit Area","positions":[{"description":"Responsible for annual sales growth. (retain, grow, new)Service existing accounts through regular contact.Make cold calls and service new and profitable accounts.Hand deliver all quotes to our customers.Knowledgeable on products, services, machine limitations and costing variables.Follow up and communicate on customer specifications in regard to particular orders.Provide information to Field Sales Manager for preparation of annual sales budget.Coordinate entertainment activities to help build and maintain customer relationships.Work with team members internally to provide rapid response to all customers needs Provide weekly pipeline updates to Director of Sales and Field Sales Managers.Responsible for new item information accuracy.Turn in accurate monthly expense reports.Attend weekly sales meetings.Utilize sales resources for selling strategies.","duration":"May 2018 May 2021 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2021","start_date":"May 2018","subtitle":"Welch Packaging","title":"Account Manager"}],"url":"https://www.linkedin.com/company/welch-packaging"},{"company":"Logix Inc","company_id":null,"location":null,"positions":[{"description":"Ensure that clients receive technical support services and supervision of service and support division. Provide technical responses to product questions reported via channel partner support, or at times direct from customers. Support is delivered by email, telephone and on site. Manage customer expectations of response time and issue resolution.Troubleshoot and reproduce problems and define workarounds. Deliver software patches and upgrades to resolve issues. Provide product feedback to reduce the number of issues experienced by the customer. Back up and assist the solutions/applications engineering team when they’re in the field delivering projects. Create documentation and instruction manuals for updates and changes.Prepare post-sales support material to increase the effectiveness of Tier 1,2 and 3 support.","duration":"Oct 2015 Jun 2018 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2018","start_date":"Oct 2015","subtitle":"Logix Inc","title":"Technichal Services Manager"},{"description":"Provide technical responses to product questions reported via channel partner support, or at times direct from customers. Support is delivered by email, telephone, and on site. Troubleshoot and reproduce problems and define workarounds. Deliver software patches and upgrades to resolve issues. Provide product feedback to reduce the number of issues experienced by the customer. Tier 1 and 2 support","duration":"Sep 2012 Oct 2015 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2015","start_date":"Sep 2012","subtitle":"Logix Inc","title":"Assistant Service Manager/ Hardware and Software Support Engineer"}],"url":""},{"company":"Innovative Network Solutions, Inc (Michigan)","company_id":"innovative-network-solutions-inc","location":"","positions":[{"description":"Network Administrator on multiple networks ranging from small businesses to corporate environments. Network support and Server Maintenance. Microsoft Server management on Server 2003 and 2008. Level 1,2, and 3 support on all end user levels via remote access, phone support and on site resolution. Banking software support (Quest, Episys, Fiserv). Printer troubleshooting and configuration. Software installation, hardware modification. Configuration of smartphones, tablets and other mobile devices as well as asset management and inventory.","duration":"Feb 2012 Aug 2012 7 months","duration_short":"7 months","end_date":"Aug 2012","start_date":"Feb 2012","subtitle":"Innovative Network Solutions, Inc (Michigan)","title":"Client Service Technician"}],"url":"https://www.linkedin.com/company/innovative-network-solutions-inc"},{"company":"Spartan Motors, Inc.","company_id":"spartanmotors","location":"Charlotte, Michigan","positions":[{"description":"Supported approximately 1,800 individuals at facilities in Michigan, Pennsylvania, South Dakota, Indiana, and Texas. Active Directory admin setting group policies, user rights and access. Level 1 and 2 support for end users via email, phone, and remote access. Software installation, hardware modification, and new system builds. Help desk and on site quick resolution troubleshooting. Supported approximately 1,800 individuals at facilities in Michigan, Pennsylvania, South Dakota, Indiana, and Texas. Active Directory admin setting group policies, user rights and access. Level 1 and 2 support for end users via email, phone, and remote access. Software installation, hardware modification, and new system builds. Help desk and on site quick resolution troubleshooting.","duration":"Aug 2010 Mar 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2012","start_date":"Aug 2010","subtitle":"Spartan Motors, Inc.","title":"Network Support Specialist"}],"url":"https://www.linkedin.com/company/spartanmotors"},{"company":"Career Quest Learning Centers, Inc.","company_id":"career-quest-learning-centers","location":"","positions":[{"description":"Assisted Instructor in classroom operations. Responsible for equipment in classroom and directing other students to obtain organizational and professional skills in the workplace. Assisted Instructor in classroom operations. Responsible for equipment in classroom and directing other students to obtain organizational and professional skills in the workplace.","duration":"Jun 2009 Mar 2010 10 months","duration_short":"10 months","end_date":"Mar 2010","start_date":"Jun 2009","subtitle":"Career Quest Learning Centers, Inc.","title":"Classroom Lead"}],"url":"https://www.linkedin.com/company/career-quest-learning-centers"},{"company":"Flores Project Group","company_id":null,"location":"Michigan","positions":[{"description":"General Contracting, Foundation Repair, Basement Finishing, Basement Water Proofing, Mold Remediation, HAZMAT Removal and Disposal. General Contracting, Foundation Repair, Basement Finishing, Basement Water Proofing, Mold Remediation, HAZMAT Removal and Disposal.","duration":"Jun 2002 Apr 2008 5 years 11 months","duration_short":"5 years 11 months","end_date":"Apr 2008","start_date":"Jun 2002","subtitle":"Flores Project Group","title":"Team Lead Foreman"}],"url":""}]', '["Jim Downey “Michael was very focused on providing sincere, detailed IT support with a very humanistic approach in mind. He always sought out an extremely dedicated approach to solving problems and satisfying the customer. He excelled at maintaining a constant workflow of helping overcome the speed bumps users experienced in a company that relies heavily on technology.”","Sim Clements “Michael has a great balance of technical knowledge & problem solving ability in addition to great people skills and positive attitude. He was a real asset to Spartan Motors!!”"]']
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The agent's job is to connect with potential wholesale fashion jewelry sellers, and today the user is reaching out to the agent because they need guidance on starting their own money-making business selling fashion jewelry.
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Agent: ['Kalman Polak', "Kalman Polak is an e-commerce executive who has spent the last 15 years building Australia's #1 online shopping site, Catch.com.au and he is the founder of GroceryRun.com.au. Most recently, he was Head of Markertplace for Catch.com.au and under his stewardship this new arm of the business achieved great success. Kalman's broad experience includes working across many facets of e-commerce including buying, merchandising, operations, customer service and marketing. He has a deep understanding of UX and UI coupled with an acute ability to interpret analytics and data to identify market opportunities and future trends. Kalman is an energetic and inspired leader who has a proven ability to build efficient and highly skilled teams. He is experienced at creating positive work environments in which employees are able to flourish. He is accomplished at implementing his strategic vision and ensuring teams are focused and invested in their own success. Kalman is defined by his ability to work with agility and flexibility. He has an entrepreneurial spirit and readily adapts to the fast moving e-commerce environment. He is invigorated by the challenges and opportunities of e-commerce.", 'CEO at MYSALE Group | OZSALE | NZSALE', 'The MYSALE Group', '[{"company":"The MYSALE Group","company_id":"ozsale-com-au","industry":"Retail","location":"Sydney, New South Wales, Australia","positions":[{"description":"","duration":"Oct 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Oct 2021","subtitle":"The MYSALE Group","title":"CEO at MYSALE Group | OZSALE | NZSALE | SINGSALE"}],"url":"https://www.linkedin.com/company/ozsale-com-au"},{"company":"Little Birdie","company_id":"littlebirdie-com","location":"","positions":[{"description":"","duration":"Nov 2020 Oct 2021 1 year","duration_short":"1 year","end_date":"Oct 2021","start_date":"Nov 2020","subtitle":"Little Birdie","title":"Ecommerce Specialist"}],"url":"https://www.linkedin.com/company/littlebirdie-com"},{"company":"Catch.com.au","company_id":"catch.com.au","location":null,"positions":[{"description":"Catch.com.au is Australia\'s largest Marketplace and part of the Wesfarmers group of businesses which includes Kmart, Target, Bunnings and Officeworks. Kalman\'s role was to develop and implement the Marketplace strategy and manage a team of 20 to grow the Marketplace and synergistically integrate it with the in-stock business.","duration":"Sep 2018 Sep 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2020","start_date":"Sep 2018","subtitle":"Catch.com.au","title":"Executive - Head of Marketplace"},{"description":"Catch.com.au is Australia\'s favourite place to shop online and part of the Wesfarmers group of businesses which includes Kmart, Target, Bunnings and Officeworks.Kalman created and developed the role of Head of Merchandising to ensure all merchandising and promotion strategies were consistent with the brand and business goals. He developed and managed a team of six Merchandisers to create high quality events to excite and delight customers using data and analytics to identify trends and customer needs. Kalman created a cohesive and efficient working relationship between the buying and marketing team.","duration":"Feb 2017 Sep 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2018","start_date":"Feb 2017","subtitle":"Catch","title":"Executive - Head of Merchandising"}],"url":"https://www.linkedin.com/company/catch.com.au"},{"company":"Grocery Run / Catch Group","company_id":null,"location":"Melbourne, Victoria, Australia","positions":[{"description":"Kalman is the founder of GroceryRun.com.au, which he developed under the banner of the Catch Group. His groundbreaking e-commerce site was an instant success as it introduced consumers to buying discounted, big brand groceries online. In its first year of business, GroceryRun.com.au had turned over close to $50M. Kalman\'s role as Executive General Manager was multi-faceted. He spearheaded the strategic vision of the GroceryRun.com.au website and oversaw the creation of the app. He was involved in buying stock, creating events and EDMs with a strategic focus on marketing and PR. He built and managed a team of 50 in-office and warehouse employees. GroceryRun.com.au and its strong customer base was ultimately absorbed into Catch.com.au and the grocery category continues to thrive.","duration":"Sep 2011 Feb 2017 5 years 6 months","duration_short":"5 years 6 months","end_date":"Feb 2017","start_date":"Sep 2011","subtitle":"Grocery Run / Catch Group","title":"Executive General Manager & Founder"}],"url":""}]', '["Anne Webster (Gerdes) “Very few people have the opportunity to report to a manager who is also a coach and a mentor. Luckily for me, I did when I reported to Kalman. Kalman first hired me as a junior copywriter for GroceryRun, and we both knew at the interview that I didn\'t have much experience. He didn\'t seem too worried about that, though. All he wanted to know was if I had a strong work ethic and what my ideas were to make the website better than yesterday. This is a testament to his ability to choose the right person rather than just the \\"right CV.\\" Over the next several years, Kalman had my best interests at heart and ensured I had a growth plan to be challenged and motivated in my role constantly. Even when I reported to another manager during my time at Catch, Kalman played a vital role in coaching me on how to manage difficult team members and how to implement different processes to make the department I was managing more seamless. From junior copywriter to managing a team of copywriters, to learning a new skill in merchandising to then leading the merchandising team, I know I can always trust Kalman with any challenges I may face as he always seems to have a non-traditional angle to tackling problems that many executives lack. As a team member or a leader, Kalman earns my highest recommendation. ”","Nati Harpaz “Kalman was an essential and super valuable member of our executive and leadership team. He was a source of support, knowledge and friendship and I credit him with a significant part of the success we had at Catch. Super switched on, caring and eCommerce guru Kalman is an unbelievable resource and a true friend!”"]']
User: ['Rebecca Fixel', 'Design and sell fashion jewelry all sold for under $40. Wholesale opportunities for boutiques, salons and stores. Start your own money making business with your own BAG of BLING! Ask me how...', 'Bobbles, Bangles & Bling', 'Bobbles, Bangles & Bling', '[{"company":"Bobbles, Bangles & Bling","company_id":null,"location":"jacksonville, florida","positions":[{"description":"I design and sell wholesale fashion jewelry. I design and sell wholesale fashion jewelry.","duration":"Oct 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Oct 2010","subtitle":"Bobbles, Bangles & Bling","title":"Owner & Queen of Bling"}],"url":""}]', '["Naida Gould “Rebecca is a wonderful professional! She has a special relationship with my daughters. My oldest daughter is lucky to have Rebecca as Girl Scout Leader. She teaches the girls valuable lessons to ensure that \\"her girls\\" will be become tomorrow\'s leaders. ”","Cheryl Hindman “Rebecca has great customer service and marketing skills. Her personally designed jewelry is beautifully done. You won\'t go wrong purchasing through Rebecca.”"]']
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The agent's job is to provide residential real estate services in the Greater Chicago Area. Today, the user is reaching out to the agent because they need assistance with purchasing a new home in Chicago.
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Agent: ['Kathy Carey', 'Real Estate Sales and Property Management since 1987! Serving Bear Valley Springs, Stallion Springs and Tehachapi.', 'Serving the Tehachapi area since 1987 Real estate sales and property management', 'BVS Properties', '[{"company":"BVS Properties","company_id":null,"location":"Bear Valley Springs","positions":[{"description":"I have had the privilege of serving Bear Valley Springs and the nearby Tehachapi communities for 34 years! I believe in supporting and giving back to the community. I was an 11 year Chamber of Commerce director and served on the BVCSD finance and infrastructure committees. I\'m presently in the 5th year as the BVS equestrian committee advisory chair and a past Tehachapi Area Association of Realtors Government Affairs committee chair.Our family loves beautiful Bear Valley Springs and have seen this community and the small town of Tehachapi change and grow. I proudly assist with real estate sales and property management and can assist you with all of your real estate needs!","duration":"1987 - Present 35 years","duration_short":"35 years","end_date":"Present","start_date":"1987","subtitle":"BVS Properties","title":"Broker/owner"}],"url":""},{"company":"Halston Cosmetics","company_id":null,"location":"southern california region","positions":[{"description":"I began in the cosmetic industry in 1976 with Clinique at Bonwit Teller in Beverly Hills, Ca. One year later I was the western regional manager to introduce Van Cleef and Arpel\'s (first) perfume in 7 western states. I then worked with Diane Von Furstenberg to launch her cosmetic line in several southern California department store chains. Halston fragrances was my final company prior to starting a family! At Halton I was an account manager for southern California\'s top end retail chains where we introduced Halston cosmetics to complement Halston fragrances. An exciting and diverse 10 year career with many unusual challenges!","duration":"1976 1986 10 years","duration_short":"10 years","end_date":"1986","start_date":"1976","subtitle":"Halston Cosmetics","title":"Account manager for Southern California Fragrance and cosmetics"}],"url":""}]', '["Debbie Curran “We used Kathy as our property manager on one of our rentals in Bear Valley. She provided excellent service, keeping us updated. If a tenant moved she was quick to give us the current market conditions so we could get the property rented as quickly as possible.”","Peter N. Mitchell, EA, NTPI Fellow, CTRC “In my experience with Kathy I have found her to be a consummate professional. She possesses excellent communication skills, industry knowledge, and is a pleasure to work with.”"]']
User: ['Bob McCorry', 'My goal is to establish long term relationships, and always do what’s in my client’s best interest. Specialties: I represent buyers, sellers, renters and investors in Chicago from the Gold Coast to Logan Square, South Loop to Lincoln Square with properties ranging from the mid-two hundreds to the mid two millions. My clients range from first time home buyers to sophisticated real estate investors; I also have extensive experience financing, managing, renovating and leasing multi-family investment properties.', 'Residential Real Estate Broker/ REALTOR® at @properties', '@properties', '[{"company":"@properties","company_id":"properties","industry":"Real Estate","location":"Greater Chicago Area","positions":[{"description":"","duration":"Jan 2012 - Present 10 years 5 months","duration_short":"10 years 5 months","end_date":"Present","start_date":"Jan 2012","subtitle":"@properties","title":"Residential Real Estate Broker/ REALTOR®"}],"url":"https://www.linkedin.com/company/properties"},{"company":"City of Berwyn","company_id":"city-of-berwyn","location":"","positions":[{"description":"","duration":"Mar 2009 - Present 13 years 3 months","duration_short":"13 years 3 months","end_date":"Present","start_date":"Mar 2009","subtitle":"City of Berwyn","title":"Professional Firefighter/EMT/Engineer"}],"url":"https://www.linkedin.com/company/city-of-berwyn"},{"company":"Keller Williams Gold Coast Realty","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2009 Jan 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2012","start_date":"Oct 2009","subtitle":"Keller Williams Gold Coast Realty","title":"Residential Real Estate Broker/ REALTOR"}],"url":""},{"company":"emediausa.com","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2007 Feb 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2009","start_date":"Oct 2007","subtitle":"emediausa.com","title":"Account Executive"}],"url":""},{"company":"Prudential Financial","company_id":"prudential-financial","location":"","positions":[{"description":"","duration":"Jan 2006 Sep 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2007","start_date":"Jan 2006","subtitle":"Prudential Financial","title":"Financial Wholesaler"}],"url":"https://www.linkedin.com/company/prudential-financial"}]', '["Mike Bernatz “I worked with Bob on the purchase of my first home. He made the entire process smooth, stress free, and informative. He\'s very personable and extremely knowledgeable on the Chicago area market being born and raised here. I would be thrilled to work with him again if the opportunity presented itself.”","Chris DuChane “I recently worked with Bob in purchasing my new home and the experience was truly exceptional. Bob offers a fact based, no-pressure approach to real estate that in an uncertain market offers some kind of constant. Bob showed my wife and I an experience in purchasing a home that is above and beyond the typical job description. I would not hesitate to work with Bob again and would highly recommend him only if you\'re looking for great person not only in general but especially to work with. Do not hesitate to contact me directly about my experiences.”"]']
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The agent's job is to lead sales, marketing, and solution architecture, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a new social media marketing strategy to promote brand growth and monetize online platforms.
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Agent: ['Eric Jacobs', 'Eric Jacobs joined Aligned in August 2018, and leads sales, marketing and solution architecture. Prior to Aligned, Eric spent 8+ years at QTS Realty Trust and was instrumental in the growth of the company. While at QTS, he held several executive leadership roles including sales, operations and facilities management. Prior to QTS, Mr. Jacobs was the Vice President of Sales at CMI, Executive Vice President of Sales and Officer for Pac-West (NADAQ: PACW), Sr Director of Enterprise Sales at Zayo (as AboveNet) and one of the original launch team members for Nextel Communications, Inc.. Before joining Sprint/Nextel, Mr. Jacobs was in financial services for The Mid-Atlantic Corporation. Mr. Jacobs is also involved in several charitable causes most notably as a Board Member for the CIO Scholarship Fund. A Bay Area non-profit organization committed to providing scholarships for students that are pursuing a degree in information technology and have an economically disadvantaged status. Eric has a Bachelor of Science from The University of Oregon in Finance & Corporate Management. Specialties: Data Center Services, Colocation, Custom Data Center, Private Cloud Computing, Managed Hosting, Networking, Telecommunications (Wireline and Wireless), Security & IT Professional Services. *Sales Force Optimization & Revenue Acquisition Strategies *Sales Operations Analytics & Sales Process Optimization *Staff Compensation & Development *Board Presence & Presentation Skills *Fluent in Financials, Budgeting, Capital Markets, P & L Management *Financial Planning, Forecast & Quantitative Analysis', 'Chief Revenue Officer at Aligned', 'Aligned', '[{"company":"Aligned","company_id":"aligned-energy","industry":"IT Services and IT Consulting","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Aug 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Aug 2018","subtitle":"Aligned","title":"Chief Revenue Officer"}],"url":"https://www.linkedin.com/company/aligned-energy"},{"company":"QTS Data Centers","company_id":"qtsdatacenters","location":null,"positions":[{"description":"QTS is the third largest data center provider in the US and provides core data center services - Custom Data Center Services, Colocation Services, and Cloud Services - to meet the varied infrastructure requirements of our customers\' web services environments. With carrier neutral connectivity to hundreds of access providers and a full array of monitoring and Managed Services, QTS offers the complete solution to your data center IT infrastructure hosting needsWith 24 locations across the globe, QTS owns, operates and manages 5.2 million square feet of secure, state-of-the-art data center infrastructure and provides dependable mission-critical IT operations for over 1,000 customers. Our flexible service portfolio allows us to tailor solutions to meet our customers\' current needs, while helping them prepare and plan for growth. From colocation services to managed services to cloud computing, QTS offers solutions to meet nearly any data center services need.","duration":"Jun 2010 Aug 2018 8 years 3 months","duration_short":"8 years 3 months","end_date":"Aug 2018","start_date":"Jun 2010","subtitle":"QTS Data Centers","title":"Executive Vice President Sales"},{"description":"","duration":"Jan 2014 Mar 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2015","start_date":"Jan 2014","subtitle":"QTS Data Centers","title":"EVP of Operations, Facilities & Sales"},{"description":"","duration":"Jan 2012 Jan 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2014","start_date":"Jan 2012","subtitle":"QTS Data Centers","title":"Vice President of Commercial Sales"},{"description":"","duration":"Jun 2010 Jan 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2012","start_date":"Jun 2010","subtitle":"QTS Data Centers","title":"General Manager"}],"url":"https://www.linkedin.com/company/qtsdatacenters"},{"company":"CMI (Chouinard & Myhre, Inc.)","company_id":"chouinard-&-myhre-inc-","location":"San Francisco Bay Area","positions":[{"description":"CMI specializes in Information Technology Infrastructure, Cloud Computing, Security, Professional Services & Software Development. For over 40 years, CMI has been a best-in-class provider of IT solutions for the Bay Area\'s largest and most demanding customers. CMI\'s combined technical and business expertise has led to the development of high quality applications for a varity of industries.What drives CMI is a relentless pursuit of IT optimization. CMI specializes in Information Technology Infrastructure, Cloud Computing, Security, Professional Services & Software Development. For over 40 years, CMI has been a best-in-class provider of IT solutions for the Bay Area\'s largest and most demanding customers. CMI\'s combined technical and business expertise has led to the development of high quality applications for a varity of industries.What drives CMI is a relentless pursuit of IT optimization.","duration":"Mar 2008 Jun 2010 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2010","start_date":"Mar 2008","subtitle":"CMI (Chouinard & Myhre, Inc.)","title":"Vice President of Sales"}],"url":"https://www.linkedin.com/company/chouinard-&-myhre-inc-"},{"company":"Pac-West Telecomm","company_id":"pac-west-telecomm","location":"","positions":[{"description":"Pac-West delivers solutions to meet the growing demand for converged communications. A host of services enable next generation service providers and carriers to efficiently design, deploy, and deliver integrated IP communication services. Pac-West specializes in PSTN Connectivity, IP Infrastructure, Network Database Services and VoIP enabling technologies. Pac-West delivers solutions to meet the growing demand for converged communications. A host of services enable next generation service providers and carriers to efficiently design, deploy, and deliver integrated IP communication services. Pac-West specializes in PSTN Connectivity, IP Infrastructure, Network Database Services and VoIP enabling technologies.","duration":"Mar 2003 Mar 2008 5 years 1 month","duration_short":"5 years 1 month","end_date":"Mar 2008","start_date":"Mar 2003","subtitle":"Pac-West Telecomm","title":"Executive Officer, Vice President Sales & General Manager"}],"url":"https://www.linkedin.com/company/pac-west-telecomm"},{"company":"Zayo Group (AboveNet Communications)","company_id":"zayo-group","location":"","positions":[{"description":"Zayo/AboveNet’s network is widely used in demanding markets such as financial services, where the majority of top investment banks, and five of the top 10 U.S. banks rely on Zayo/AboveNet for mission critical services. AboveNet provides metro access, IP Network, and managed services tailored to solve key IT business issues for its customers, such as regulatory compliance, business continuity, disaster recovery, and security. Zayo/AboveNet’s network is widely used in demanding markets such as financial services, where the majority of top investment banks, and five of the top 10 U.S. banks rely on Zayo/AboveNet for mission critical services. AboveNet provides metro access, IP Network, and managed services tailored to solve key IT business issues for its customers, such as regulatory compliance, business continuity, disaster recovery, and security.","duration":"Apr 2000 Mar 2003 3 years","duration_short":"3 years","end_date":"Mar 2003","start_date":"Apr 2000","subtitle":"Zayo Group (AboveNet Communications)","title":"Senior Director, Enterprise Sales"}],"url":"https://www.linkedin.com/company/zayo-group"},{"company":"Sprint","company_id":"sprint","location":"","positions":[{"description":"","duration":"Apr 1995 Apr 2000 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2000","start_date":"Apr 1995","subtitle":"Sprint","title":"Director of Sales / Corporate Accounts Manager"}],"url":"https://www.linkedin.com/company/sprint"},{"company":"Mid Atlantic Capital Group, Inc.","company_id":"midatlanticcapitalgroup","location":"","positions":[{"description":"Business Development, Qualification and Revenue Acquisition Business Development, Qualification and Revenue Acquisition","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"Mid Atlantic Capital Group, Inc.","title":"Financial Consultant, Corporate Develoment"}],"url":"https://www.linkedin.com/company/midatlanticcapitalgroup"}]', '["Reid Cox “Eric is one of those professionals you love to work with. Not only is he an outstanding sales leader with tremendous industry and product knowledge, but is also a tremendous asset in setting and managing the direction of a company, and a joy to work with.”","Rob Pulkownik “Eric and I worked together during very difficult times in the Telecom industry. Through that entire period, Eric kept his people motivated, came up with creative solutions to obtain new business, cross sold his ideas internally and earned the respect of his team. If he can do this during difficult times, I can only imagine how he performs under more favorable conditions.”"]']
User: ['Jessica Sheahan Dipple', "My verbal, organizational & administrative skills, in addition to my expertise in social media, copy writing/editing, marketing & promotions, make me a strong talent in the online marketing field. I am known for successfully concepting, producing & implementing new & exciting social media marketing strategies which promote brand growth & monetize a brand's online platforms.", 'Creative Lead', 'Jess Does Digital', '[{"company":"Jess Does Digital","company_id":null,"location":"Chicago, Illinois","positions":[{"description":"Jess Does Digital offers complete Photography and Digital Marketing services to start-ups, SMBs and Fortune 500 companies. With both agency and brand experience, Jess Does Digital brings a balance to the table that’s often unseen and affords results such as 750% increase in profile and site visits that clients crave!","duration":"Oct 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Jess Does Digital","title":"CEO & Creative Director"}],"url":""},{"company":"Molecule","company_id":"moleculesleep","location":"Chicago, Illinois","positions":[{"description":"","duration":"Mar 2018 Oct 2018 8 months","duration_short":"8 months","end_date":"Oct 2018","start_date":"Mar 2018","subtitle":"Molecule","title":"Director of Social Media"}],"url":"https://www.linkedin.com/company/moleculesleep"},{"company":"CareerBuilder","company_id":"careerbuildercom","location":null,"positions":[{"description":"","duration":"Feb 2017 Mar 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2018","start_date":"Feb 2017","subtitle":"CareerBuilder","title":"Sales Engineer"},{"description":"","duration":"Nov 2015 Feb 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2017","start_date":"Nov 2015","subtitle":"CareerBuilder","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/careerbuildercom"},{"company":"ALYCE Paris","company_id":"alyce-paris","location":"Morton Grove, IL","positions":[{"description":"","duration":"Jun 2015 Nov 2015 6 months","duration_short":"6 months","end_date":"Nov 2015","start_date":"Jun 2015","subtitle":"ALYCE Paris","title":"Digital Strategist & Social Media Manager"}],"url":"https://www.linkedin.com/company/alyce-paris"},{"company":"Sears Holdings Corporation","company_id":"sears","location":"Chicago, Illinois","positions":[{"description":"- Moderate social media accounts for Sears and Kmart including Facebook, Twitter, Google+, Youtube, Instagram, Vine and Shop Your Way - Engage with members of the Sears and Kmart social media community to drive online sales - Produce Vine and Instagram videos for Sears and Kmart- Collaborate with team members to concept social media strategy across platforms","duration":"Jun 2014 Jun 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2015","start_date":"Jun 2014","subtitle":"Sears Holdings Corporation","title":"Social Media Moderator"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Weigel Broadcasting","company_id":null,"location":null,"positions":[{"description":"- Manage seven unique Facebook pages- Responsible for the voice of each unique brand across social media networks- Populate platforms with well-researched, compelling and audience-specific content - Deliver high engagement rates - Familiarity with the brands of all Weigel’s stations, programming and schedules across markets- Grew the amount of fans to all of Weigel’s pages and increased each station’s Facebook reach- Track and send bi-weekly reports detailing social trends and brand growth- Familiar in utilizing social media tools and interpreting analytics including HootSuite, EdgeRank, Klout, Facebook and Twitter Metrics","duration":"Oct 2013 Jun 2014 9 months","duration_short":"9 months","end_date":"Jun 2014","start_date":"Oct 2013","subtitle":"Weigel Broadcasting","title":"Social Media Specialist"},{"description":"- Organize all outside media campaigns- Negotiate contracts- Monitor all radio, transit, bulletin, print and cable executions - Compose quarterly budgets for media campaigns (Co-Op Periods)- Manage relationships with syndicators and vendors- Oversee the social media for four networks - Create social media content across multiple platforms such as Facebook and Twitter - Interpret social media metrics through Pages, EdgeRank and Klout - Project manage events station events (parades, talent visits, etc.)- Software programs: Word, Excel, PowerPoint, Outlook, Photoshop, Basecamp","duration":"Jul 2012 May 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2014","start_date":"Jul 2012","subtitle":"Weigel Broadcasting","title":"Marketing Coordinator"}],"url":""},{"company":"The Chicago Firehouse Restaurant","company_id":null,"location":"Chicago, IL","positions":[{"description":"- Negotiate private dining contracts- Oversee event set-up - Hostess for events and for the dining room - Customer relations- Front of House etiquette - Manage budget - Assist clients with menu selection - Manage a team of servers and busboys during events","duration":"Sep 2011 Jul 2012 11 months","duration_short":"11 months","end_date":"Jul 2012","start_date":"Sep 2011","subtitle":"The Chicago Firehouse Restaurant","title":"Private Dining Sales Coordinator"}],"url":""},{"company":"The Cook County Sheriff\'s Department","company_id":null,"location":"","positions":[{"description":"","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"The Cook County Sheriff\'s Department","title":"Legal and Labor Affairs Intern"}],"url":""}]', '["“Jessica is a phenomenal employee and partner. Her sense-of-urgency, sharp mind and professional integrity were valued by me and the many clients and partners we worked with. I could always count on her to \\"get the job done well\\" and she accepted \\"out-of-scope for her role\\" projects, with grace. Jess is the the consummate professional and a pleasure to work with. She will always be welcomed on my Team, if I\'m lucky enough to work with her in the future.”","“Jessica was very detailed-oriented and produced great results for Weigel Broadcasting”"]']
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The agent's job is to conduct sales in the medical field, and today the user is reaching out to the agent because they need assistance with purchasing medical equipment for their production line.
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Agent: ['Sandra Shi', 'Sales in Medical Field', 'MBA at Hofstra University', 'QIAGEN', '[{"company":"QIAGEN","company_id":"qiagen","industry":"Biotechnology","location":"","positions":[{"description":"","duration":"Feb 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Feb 2016","subtitle":"QIAGEN","title":"Clinical Sales Specialist"}],"url":"https://www.linkedin.com/company/qiagen"},{"company":"Sunrise Medical Laboratories","company_id":"sunrise-medical-laboratories","location":"New York","positions":[{"description":"","duration":"Mar 2014 Feb 2016 2 years","duration_short":"2 years","end_date":"Feb 2016","start_date":"Mar 2014","subtitle":"Sunrise Medical Laboratories","title":"Account Executive"}],"url":"https://www.linkedin.com/company/sunrise-medical-laboratories"},{"company":"LabCorp","company_id":"labcorp","location":null,"positions":[{"description":"","duration":"Apr 2012 Mar 2014 2 years","duration_short":"2 years","end_date":"Mar 2014","start_date":"Apr 2012","subtitle":"LabCorp","title":"Senior Marketing Executive"},{"description":"","duration":"Nov 2008 Apr 2012 3 years 6 months","duration_short":"3 years 6 months","end_date":"Apr 2012","start_date":"Nov 2008","subtitle":"LabCorp","title":"Key Account Executive"}],"url":"https://www.linkedin.com/company/labcorp"},{"company":"CCS Medical","company_id":null,"location":"New York","positions":[{"description":"","duration":"Jan 2006 Jun 2007 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2007","start_date":"Jan 2006","subtitle":"CCS Medical","title":"Account Executive"}],"url":""},{"company":"Doshi Diagnostic Imaging Services","company_id":null,"location":"Queens, NY","positions":[{"description":"","duration":"Jan 2005 Jan 2006 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2006","start_date":"Jan 2005","subtitle":"Doshi Diagnostic Imaging Services","title":"Account Executive"}],"url":""}]', '["Lisa Johnston “Sandra has excellent relationships with her clients and is extremely knowledgeable of her products and offerings. She is an asset to any team she is a part of.”","Lou Scerbo “Sandra is a strong asset to the NY Metro team. I reccomend her based on her sales skills, product knowledge and presentation skills.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']
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The agent's job is to drive the delivery of critical Omni-Channel, Supply Chain, and E-Commerce Applications in global markets, and today the user is reaching out to the agent because they need assistance in optimizing their email marketing campaigns and maximizing revenue through segmentation of their user database.
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Agent: ['Suresh Bhupathi', 'Experienced IT Leader focused on driving delivery of critical Omni-Channel, Supply Chain and E-Commerce Applications in global markets. Extensive experience in Retail and Finance industry, in identifying opportunities to use technology in new ways to engage customers, improve processes, control costs and manage profitability. Proficient in product strategy, software development, and creating leading-edge solutions, product offerings and data analytics. I also have incredible experience in creating and developing solutions in the areas of: • Web Applications• Mobile Applications• Product and Inventory Management• Retail Store Applications like Baby Registry, Customer Rewards, Promotions and POS etc., • Data Warehousing, Reporting, Back Office • Infrastructure Consolidation. My Specialties: • Feasibility study and Business case development • IT Strategy and Road map planning; Mission Critical projects• Program/Project Management; Global Projects• Leadership/Client presentation• Budget preparation, RFP/RFI Responses• Leading large cross functional teams• Managing Global Development Center – Onshore/offshore resources and contractors, recruiting and mentoring.• Systems Integration, Systems Design• Requirements AnalysisRecent Accomplishments:• Executed major E-Commerce re-platform at Ralph Lauren. Migrated one of Ralph Lauren sister brands to Sales Force Commerce Cloud Platform and Integrated it with the new IBM Sterling Order Management Platform. Also Re-platformed all RL markets to Sterling OMS and built Multiple Digital OmniChannel connected Retail capabilities. - Lead and Manage ToysRus omnichannel order management implementation on Manhattan OMS and SI&F/Mobile platforms• Managed ToysRus ATG Webstore Platform integration with the Enterprise Systems and Inventory Management. • Implemented Inventory management strategies across multiple channels for ToysRus.', 'Program Management in Digital E-Commerce (Direct To Customer & Connected Retail) and Order Management & Fulfillment at Ralph Lauren Corp.', 'Ralph Lauren', '[{"company":"Ralph Lauren","company_id":"ralph-lauren","industry":"Retail Apparel and Fashion","location":"Greater New York City Area","positions":[{"description":"Program Management in Digital E-Commerce and Order Management Program Management in Digital E-Commerce and Order Management","duration":"Jun 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Ralph Lauren","title":"Program Manager"}],"url":"https://www.linkedin.com/company/ralph-lauren"},{"company":"Toys\\"R\\"Us","company_id":"toysrus1","location":"","positions":[{"description":"Solutions delivery in Supply Chain Applications in Global Markets, Omni-Channel Order Management, Store Applications, Mobile & Kiosk Applications and Inventory Management. Solutions delivery in Supply Chain Applications in Global Markets, Omni-Channel Order Management, Store Applications, Mobile & Kiosk Applications and Inventory Management.","duration":"2010 May 2018 8 years","duration_short":"8 years","end_date":"May 2018","start_date":"2010","subtitle":"Toys\\"R\\"Us","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/toysrus1"},{"company":"Dun & Bradstreet","company_id":"dun-&-bradstreet","location":"Parsippany, NJ","positions":[{"description":"Project Management and Solutions delivery in the areas of Business Intelligence, Reporting, Web Applications, Back Office, Infrastructure Consolidation. Project Management and Solutions delivery in the areas of Business Intelligence, Reporting, Web Applications, Back Office, Infrastructure Consolidation.","duration":"1999 2009 10 years","duration_short":"10 years","end_date":"2009","start_date":"1999","subtitle":"Dun & Bradstreet","title":"Project Manager/Project Lead/Technical Lead"}],"url":"https://www.linkedin.com/company/dun-&-bradstreet"},{"company":"Wipro Technologies","company_id":"wipro","location":"Bangalore, India & Parsippany, NJ","positions":[{"description":"Consulting with Dun & Bradstreet Consulting with Dun & Bradstreet","duration":"1999 2009 10 years","duration_short":"10 years","end_date":"2009","start_date":"1999","subtitle":"Wipro Technologies","title":"Systems Manager"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"TCG","company_id":null,"location":"","positions":[{"description":"Applications Support and Maintenance with United Airlines. Applications Support and Maintenance with United Airlines.","duration":"Apr 1998 Jun 1999 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 1999","start_date":"Apr 1998","subtitle":"TCG","title":"Software Engineer"}],"url":""}]', '["John Murtha “For about 3 years I Suresh worked on my team to build and deploy a very complex Omni-Channel solution at Toys R Us. He was able to provide clear business solutions to very technical challenges. Suresh was a great team member and would be outstanding in what ever environment he is placed in. He has strong communication skills with the business while leading a technical team in building solutions. ”","Jim Dowd “I have had the pleasure of working with Suresh on numerous Omni Channel and Order Management projects over the past 8 years. As project teams are being established, everyone on the business side lobbies to have Suresh be the lead on the technical side of your project. Suresh has grown to be a very strong Project Leader and a trusted technical partner. When others in IT say a certain business requirement can’t be met, Suresh calmly steps in and finds a way to deliver a technical solution. Suresh’s proven track record as a successful project manager, with great leadership and problem solving skills, makes him a great asset to any IT team. Wherever my career path takes me after TRU, I will be sure to try to recruit Suresh so we can continue our successful project partnership together. ”"]']
User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']
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The agent's job is to analyze and improve print production processes, and today, the agent is reaching out to the user because they need assistance with implementing new and exciting social media marketing strategies to promote brand growth for their digital marketing company.
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Agent: ['Shane Jones', 'BA with more than ten years’ experience in high-volume digital print manufacturing. I am adept in print production, process improvement, project management, workflow development and migration. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate attention to detail and team leadership abilities.', 'Business Analyst', 'BR Printers', '[{"company":"BR Printers","company_id":"br-printers","industry":"Printing Services","location":"","positions":[{"description":"","duration":"May 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"May 2021","subtitle":"BR Printers","title":"Systems Analyst"}],"url":"https://www.linkedin.com/company/br-printers"},{"company":"Admail West","company_id":"admail-west","location":null,"positions":[{"description":"RPA Center of Excellence","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"Admail West","title":"Business Analyst"},{"description":"•Oversee Data Processing, Prepress and Print Operations departments and workflow.•Plan and schedule daily workload across departments.","duration":"Sep 2020 Jan 2021 5 months","duration_short":"5 months","end_date":"Jan 2021","start_date":"Sep 2020","subtitle":"Admail West","title":"Workflow Supervisor"}],"url":"https://www.linkedin.com/company/admail-west"},{"company":"LSC Communications","company_id":"lsc-communications-us","location":"Las Vegas, Nevada","positions":[{"description":"• Led a cross-functional team consisting of technicians, line leads and machine operators which developed upgraded machine specifications and requirements for new projects and programs. Worked in conjunctions with Executive Leadership, LSC Global Engineers, and Sales Team to ensure that the needs of the customer are met in the timeliest manner while ensuring adherence to all operational standards.• Monitored manufacturing processes related to each project (i.e., variable data, barcodes, print server production logs) communicated to the organization with job status updates and related issues. • Actively resolved issues and identified cost reductions such as outsourcing or migrating workload in-house, modifying templates, setups, and or images to fit a sheet size more economically, alternative stocks and materials or finishing techniques. • Monitored daily WIP and scheduled workload accordingly to coincide with full time and temporary staff working hours.• Authored SOP documentation for projects and programs, fine-tuned procedures with industry standards, best practices and lean manufacturing principles to decrease inefficiency, improve productivity and reduce waste.• Customized PDF artwork and coded JDF mockups to meet job specifications, managed projects in collaboration with development team through the planning, testing and implementation of automated processes in workflow. Sought continuous improvement opportunities for efficient file handling, proofing, color correcting, JDF customization, press and finishing setups and delivering final product to meet job specifications.• Direct liaison to equipment manufacturer accounts for sales, products and services, managed pilot testing and soft launches for HP PrintOS PWP applications such as HP Smart Uptime Kit and Support Case Management. Coordinated with HP Color Pro Technology reps and paper mill sales reps and technicians to test new paper products.","duration":"Oct 2018 Jun 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2020","start_date":"Oct 2018","subtitle":"LSC Communications","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/lsc-communications-us"},{"company":"Quantum Group","company_id":"quantum-group","location":"Greater Chicago Area","positions":[{"description":"• Managed the daily setup, operation, and maintenance of a HP PWP T240HD web press with inline dynamic perforation equipment. Supported Bindery department with the daily setup and operation of Tecnau roll-fed continuous cut and stack finishing equipment.• Coordinated, produced, and acquired new and existing projects for seamless migration from sheet-fed formats to roll-fed inkjet web press; verified accuracy in job setups and templates, color profiling. Troubleshooted print quality issues by suggested alternatives and best practices found in equipment manuals, online documentation, and collaborative efforts with HP PWP Support and Bell Howell FSEs. • Estimated raw material requirements for scheduled print run, ensured material is either on-hand or requested for on time delivery by warehouse personnel.• Collaborated with cross-functional teams consisting of Customer Service, IT, Pre-Press and Purchasing departments for the setup and execution of new projects and programs. Monitored the rip processes for PDF file submissions and alerted the team of any outstanding issues that need to be resolved.• Documented CSR approved hardcopy proofs with press/finishing settings, color profile and CMYK values for accuracy in job repetition. • Identified, troubleshoot, and resolved hardware and software technical bottlenecks for manufacturing equipment to prevent costly service requests, downtime and or slower production speeds.","duration":"Jan 2018 Oct 2018 10 months","duration_short":"10 months","end_date":"Oct 2018","start_date":"Jan 2018","subtitle":"Quantum Group","title":"HP PWP T240HD Operator"}],"url":"https://www.linkedin.com/company/quantum-group"},{"company":"Epiq Systems","company_id":"epiqglobal","location":"Beaverton, Oregon","positions":[{"description":"• Managed the production workflow for multiple in-house legal and financial institution services in a high-volume transactional print environment. Scheduled workload to meet deadlines taking into consideration the due dates and production lead time needed for fulfillment, (e.g., printing, finishing, inserting, sorting, and shipping) working directly with each department by communicating accurate and detailed information.• Supervised a team of operators in the daily operation and maintenance of Canon/Océ inkjet and toner-based roll-fed/sheet-fed printing systems with inline finishing. Ensured jobs were printed in expediency, safely, and correctly the first time, meeting customer requirements provided on job tickets. • Provided training and mentorship to full time and contractor staff to ensure SOP guidelines are followed repeatably so that job accuracy is achieved the first time, and security measures are met to safeguard customer sensitive information. Assured HIPAA compliance by overseeing operation procedures for locked waste containers and the check cages, meeting industry standard privacy practices and policies.• Managed inventory, estimated raw material requirements for scheduled print run, ensured material is either on-hand or requested for on time delivery by warehouse personnel.• Collaborated with cross-functional teams consisting of project managers/coordinators, leads and supervisors for in-house legal services. Maintained great relationships • Managed service calls and or case escalations with equipment manufacturer and FSEs. Shared detailed troubleshooting information with team on how to prevent reoccurring issues from causing downtime.","duration":"Jan 2015 Jan 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2018","start_date":"Jan 2015","subtitle":"Epiq Systems","title":"Lead Printer Operator"}],"url":"https://www.linkedin.com/company/epiqglobal"},{"company":"YourBoxSolution","company_id":null,"location":"Springfield, Oregon","positions":[{"description":"• Direct liaison to international client for production reporting, fulfilling orders and tracking shipments, implementation of new products and the liquidation of discontinued product lines. Managed the daily production, fulfillment, and distribution of embroidery packages to JoAnn Fabric stores nationwide.• Managed the setup, proofing, and print production (e.g., color management, adjusting art to die lines, hardware/software troubleshooting) for CD/DVD packaging, cosmetic boxes, and Monogram Wedding CDs, a daily workload that consisted of 30 to 65 unique jobs per day.• Collaborated with a cross-functional team in the scheduling and execution of a daily workload that consisted of 30 to 65 unique jobs per day.","duration":"Feb 2009 Jun 2012 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jun 2012","start_date":"Feb 2009","subtitle":"YourBoxSolution","title":"Printer Operator"}],"url":""},{"company":"Crown Ace Hardware","company_id":"crown-ace-hardware","location":"Corona del Mar, California","positions":[{"description":"• Delivered outstanding customer service and up sell products.• Customer assistance for specific projects.• Product promotion.• Sell Hardware Club Card.• Oder placement for customers, such as glass, screens/special orders for items not available in store.• Cut keys, glass, and fulfilled customer customer samples to their requested color.• Answered phone calls and directed calls to the appropriate person.• Assistance to the front register team during high traffic rush hours.• Merchandised the Garden and Hardware Department to keep it organized and better visibility of products and items.• Inventory management, counted stock on shelves, ordered items, and marked down shrinkage.• Nightly closing duties that include check and balance tills, store walk through, secure/lock exits, put away go-backs, shut down stations and lights.","duration":"Jan 2003 Dec 2006 4 years","duration_short":"4 years","end_date":"Dec 2006","start_date":"Jan 2003","subtitle":"Crown Ace Hardware","title":"Head of Hardware and Garden Department"}],"url":"https://www.linkedin.com/company/crown-ace-hardware"},{"company":"Dairy Queen Restaurant","company_id":"dairy-queen-restaurant","location":"Springfield, Oregon","positions":[{"description":"• Supervised a team of 5-8 employees per shift, scheduling breaks, manning stations, calling in employees to cover for call-outs.• Ensure all stations and tools are sanitary, all food is at stored and cooked at safe temperatures with compliance to the Department of Health.• Training and development of new hires, dedicated tasks to match employee strengths.• Open and closed restaurant ensuring all stations are cleaned and sanitized.• Encourage and coach team in high stress situations.• Resolved customer issues and complaints.• Verified and balanced tills.","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Dairy Queen Restaurant","title":"Shift Supervisor"}],"url":"https://www.linkedin.com/company/dairy-queen-restaurant"}]', '["Dave Penn “Working with Shane has been an honor, his knowledge and ready to learn attitude coupled with patience is a virtue that many dodo not have. His knowledge of HP\'s PWP 240HD. Shane would be great addition to any company. ”","Greg Wood “In my interaction with Shane I recognized that he demonstrates great leadership skills using detailed communication, follow up, and execution with all parties involved. Keep up the great work Shane. Greg Wood Muller Martini Corp. ”"]']
User: ['Jessica Sheahan Dipple', "My verbal, organizational & administrative skills, in addition to my expertise in social media, copy writing/editing, marketing & promotions, make me a strong talent in the online marketing field. I am known for successfully concepting, producing & implementing new & exciting social media marketing strategies which promote brand growth & monetize a brand's online platforms.", 'Creative Lead', 'Jess Does Digital', '[{"company":"Jess Does Digital","company_id":null,"location":"Chicago, Illinois","positions":[{"description":"Jess Does Digital offers complete Photography and Digital Marketing services to start-ups, SMBs and Fortune 500 companies. With both agency and brand experience, Jess Does Digital brings a balance to the table that’s often unseen and affords results such as 750% increase in profile and site visits that clients crave!","duration":"Oct 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Jess Does Digital","title":"CEO & Creative Director"}],"url":""},{"company":"Molecule","company_id":"moleculesleep","location":"Chicago, Illinois","positions":[{"description":"","duration":"Mar 2018 Oct 2018 8 months","duration_short":"8 months","end_date":"Oct 2018","start_date":"Mar 2018","subtitle":"Molecule","title":"Director of Social Media"}],"url":"https://www.linkedin.com/company/moleculesleep"},{"company":"CareerBuilder","company_id":"careerbuildercom","location":null,"positions":[{"description":"","duration":"Feb 2017 Mar 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2018","start_date":"Feb 2017","subtitle":"CareerBuilder","title":"Sales Engineer"},{"description":"","duration":"Nov 2015 Feb 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2017","start_date":"Nov 2015","subtitle":"CareerBuilder","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/careerbuildercom"},{"company":"ALYCE Paris","company_id":"alyce-paris","location":"Morton Grove, IL","positions":[{"description":"","duration":"Jun 2015 Nov 2015 6 months","duration_short":"6 months","end_date":"Nov 2015","start_date":"Jun 2015","subtitle":"ALYCE Paris","title":"Digital Strategist & Social Media Manager"}],"url":"https://www.linkedin.com/company/alyce-paris"},{"company":"Sears Holdings Corporation","company_id":"sears","location":"Chicago, Illinois","positions":[{"description":"- Moderate social media accounts for Sears and Kmart including Facebook, Twitter, Google+, Youtube, Instagram, Vine and Shop Your Way - Engage with members of the Sears and Kmart social media community to drive online sales - Produce Vine and Instagram videos for Sears and Kmart- Collaborate with team members to concept social media strategy across platforms","duration":"Jun 2014 Jun 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2015","start_date":"Jun 2014","subtitle":"Sears Holdings Corporation","title":"Social Media Moderator"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Weigel Broadcasting","company_id":null,"location":null,"positions":[{"description":"- Manage seven unique Facebook pages- Responsible for the voice of each unique brand across social media networks- Populate platforms with well-researched, compelling and audience-specific content - Deliver high engagement rates - Familiarity with the brands of all Weigel’s stations, programming and schedules across markets- Grew the amount of fans to all of Weigel’s pages and increased each station’s Facebook reach- Track and send bi-weekly reports detailing social trends and brand growth- Familiar in utilizing social media tools and interpreting analytics including HootSuite, EdgeRank, Klout, Facebook and Twitter Metrics","duration":"Oct 2013 Jun 2014 9 months","duration_short":"9 months","end_date":"Jun 2014","start_date":"Oct 2013","subtitle":"Weigel Broadcasting","title":"Social Media Specialist"},{"description":"- Organize all outside media campaigns- Negotiate contracts- Monitor all radio, transit, bulletin, print and cable executions - Compose quarterly budgets for media campaigns (Co-Op Periods)- Manage relationships with syndicators and vendors- Oversee the social media for four networks - Create social media content across multiple platforms such as Facebook and Twitter - Interpret social media metrics through Pages, EdgeRank and Klout - Project manage events station events (parades, talent visits, etc.)- Software programs: Word, Excel, PowerPoint, Outlook, Photoshop, Basecamp","duration":"Jul 2012 May 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2014","start_date":"Jul 2012","subtitle":"Weigel Broadcasting","title":"Marketing Coordinator"}],"url":""},{"company":"The Chicago Firehouse Restaurant","company_id":null,"location":"Chicago, IL","positions":[{"description":"- Negotiate private dining contracts- Oversee event set-up - Hostess for events and for the dining room - Customer relations- Front of House etiquette - Manage budget - Assist clients with menu selection - Manage a team of servers and busboys during events","duration":"Sep 2011 Jul 2012 11 months","duration_short":"11 months","end_date":"Jul 2012","start_date":"Sep 2011","subtitle":"The Chicago Firehouse Restaurant","title":"Private Dining Sales Coordinator"}],"url":""},{"company":"The Cook County Sheriff\'s Department","company_id":null,"location":"","positions":[{"description":"","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"The Cook County Sheriff\'s Department","title":"Legal and Labor Affairs Intern"}],"url":""}]', '["“Jessica is a phenomenal employee and partner. Her sense-of-urgency, sharp mind and professional integrity were valued by me and the many clients and partners we worked with. I could always count on her to \\"get the job done well\\" and she accepted \\"out-of-scope for her role\\" projects, with grace. Jess is the the consummate professional and a pleasure to work with. She will always be welcomed on my Team, if I\'m lucky enough to work with her in the future.”","“Jessica was very detailed-oriented and produced great results for Weigel Broadcasting”"]']
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The agent's job is to provide technical consultation for software development, while today the user is reaching out to the agent because they need assistance in implementing high-impact solutions for improved business outcomes.
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Agent: ['Rongrong (Lisa) Huang', '• Programming Languages: JAVA, ReactJS, C, C++, Python • Solid understanding and working knowledge of computer networking, Layer2/layer3 networking protocols & forwarding • Hands on experience in TCP/IP socket programming, IPC, multi-thread programming, network security. • Hands on experience in building and delivering scalable, modular, highly available large distributed network systems Contact: [email protected]', 'Software Development Engineer at Amazon Web Services (AWS)', 'Amazon Web Services (AWS)', '[{"company":"Amazon Web Services (AWS)","company_id":"amazon-web-services","industry":"IT Services and IT Consulting","location":"Herndon, Virginia, United States","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Amazon Web Services (AWS)","title":"Software Development Engineer"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"Cisco","company_id":"cisco","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2017 Dec 2019 3 years","duration_short":"3 years","end_date":"Dec 2019","start_date":"Jan 2017","subtitle":"Cisco","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Ericsson","company_id":"ericsson","location":null,"positions":[{"description":"Software Design and Development for Ericsson IP Operating System (IPOS) Routing stack, used by multiple Ericsson networking products including SSR, Spitfire, EVR, BNG, EPG, etc.Some of the key features delivered in Agile WoW include: • ISSU (In Service Software Upgrade) feature with a focus on OSPF (Open Shortest Path First) • Segment routing feature with a focus on IS-IS routing protocol • MPLS-BFD feature with a focus on Forwarding Plane • IPOS Componentization featureOSPF & IS-IS & RIB Module Owner, ensuring software quality through design and code review as well as providing support for other developers\' troubleshooting.Troubleshooting on complex customer issue across different platforms, interfacing with teams from different areas and sites.","duration":"Jun 2014 Dec 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2016","start_date":"Jun 2014","subtitle":"Ericsson","title":"Software Engineer IV"},{"description":"Design, develop and debug Internet routing protocols features for Mini-Link SP product.Some of the key features delivered in Agile WoW include:• Main contributor in OSPF NSSA (Not-So-Stubby Area) feature• Main contributor in BFD (Bidirectional Forwarding Detection) Offload from CPU to FPGA• Virtual Routing and Forwarding (VRF) feature","duration":"Sep 2011 Jun 2014 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2014","start_date":"Sep 2011","subtitle":"Ericsson","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/ericsson"}]', '["Vijay K. “Lisa is one of the sharp engineers I have come across. She is sincere and hardworking. She owns up the tasks and drives them to closure. She has earned many kudos for her commitment and resolve of customer issues that she handled while working in my team. She is exceptional routing protocol software developer with in-depth knowledge on IGPs (OSPF, ISIS). She is a good team player. I can count on Lisa, as she can take on any module/area, quickly ramp up and deliver. I am glad to have Lisa in my team and she will be good asset to any team.”","Douglas Litke “Lisa joined our new XFT as it was being formed. Scrum was new to all of us, and Lisa did not know anyone on the team (before joining). She picked up the new way of working and ran with it. She became our go-to person for tasks that absolutely needed to be done. She always had a smile on her face, and was easy to work with. She was not afraid to question authority, gently. Yet was willing to understand other viewpoints, and work with them. The quality of her output was excellent. When the team was divided, and we lost her, it was a big loss for us. I was the tech lead for the team, so I had the chance to review all of her output. It was always top notch. ”"]']
User: ['Sara Airgood', 'Senior Consultant & Business Analyst with a Passion for Delivering High-Impact Solutions that Lead to Improved Business Outcomes.', 'Dynamics 365 Consultant', 'Andosi -The Art of Great System Design', '[{"company":"Andosi -The Art of Great System Design","company_id":"andosi","industry":"IT Services and IT Consulting","location":"Tampa, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Andosi -The Art of Great System Design","title":"Consulting Manager"}],"url":"https://www.linkedin.com/company/andosi"},{"company":"Synoptek","company_id":"synoptek","location":"","positions":[{"description":"","duration":"Apr 2021 Aug 2021 5 months","duration_short":"5 months","end_date":"Aug 2021","start_date":"Apr 2021","subtitle":"Synoptek","title":"CRM Functional Lead"}],"url":"https://www.linkedin.com/company/synoptek"},{"company":"Andosi-The Art of Great system Design","company_id":"andosi","location":"Carmel, IN","positions":[{"description":"","duration":"Dec 2018 Apr 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"Apr 2021","start_date":"Dec 2018","subtitle":"Andosi-The Art of Great system Design","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/andosi"},{"company":"DMI (Digital Management, LLC)","company_id":"dmi-digital-management-inc-","location":null,"positions":[{"description":"","duration":"Jan 2018 Nov 2018 11 months","duration_short":"11 months","end_date":"Nov 2018","start_date":"Jan 2018","subtitle":"DMI (Digital Management, LLC)","title":"Managing Consultant"},{"description":"","duration":"Dec 2015 Nov 2018 3 years","duration_short":"3 years","end_date":"Nov 2018","start_date":"Dec 2015","subtitle":"DMI (Digital Management, LLC)","title":"Senior Business Analyst"}],"url":"https://www.linkedin.com/company/dmi-digital-management-inc-"},{"company":"Blue Horseshoe","company_id":"blue-horseshoe","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Jun 2013 Dec 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2015","start_date":"Jun 2013","subtitle":"Blue Horseshoe","title":"Consultant"}],"url":"https://www.linkedin.com/company/blue-horseshoe"},{"company":"National Precast Concrete Association","company_id":"national-precast-concrete-association","location":"Indianapolis, Indiana Area","positions":[{"description":"Single point of contact for the implementation of Microsoft Dynamics CRM, related web services and new customer portal. Single point of contact for the implementation of Microsoft Dynamics CRM, related web services and new customer portal.","duration":"Mar 2010 Jun 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2013","start_date":"Mar 2010","subtitle":"National Precast Concrete Association","title":"Database Coordinator"}],"url":"https://www.linkedin.com/company/national-precast-concrete-association"}]', '["Éric Sauvé 🇨🇦 “During eXtreme365, Sara was part of the same team I was in. She showed great level of initiative and quality involvment in the App Innovation Challenge. This challenge allowed Sara to demonstrate her ability to quickly understand a business issue and how to find modern solutions that can enhance the final Customer experience. Good Job Sara!”","Emily Harshman “Sara is a great asset, architect, and CRM subject matter expert to any organization. Her positive attitude towards continual improvement, finding creative ways to solve problems, and being a source of enthusiasm for success is uncanny. I cannot recommendation her enough!”"]']
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The agent's job is to drive results in small businesses through complex sales and business development, and today, the agent is reaching out to the user because they need assistance with IT system administration and technological knowledge expansion at Martin Bros.
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Agent: ['Camberley Bates', "Whether it's marketing and sales in billion dollar organizations or driving results in small businesses. the fun work comes in complex sales, business development and finding new routes to market along with new ways to tap a market. My passion for business is moving through channel, but success driven with teams of people who execute with integrity and enthusiasm. Specialties: Business Strategy, Marketing, Sales Management, Channel Development, Channel Strategy, Channel Development, Organizational Assessments, Press Relations, Technology including infrastructure, servers, storage, data centers, SAAS, outsourcing", 'Managing Director & Analyst at Evaluator Group', 'Evaluator Group', '[{"company":"Evaluator Group","company_id":"evaluator-group","industry":"IT Services and IT Consulting","location":"Boulder, CO","positions":[{"description":"","duration":"Dec 2009 - Present 12 years 8 months","duration_short":"12 years 8 months","end_date":"Present","start_date":"Dec 2009","subtitle":"Evaluator Group","title":"Managing Director & Analyst"}],"url":"https://www.linkedin.com/company/evaluator-group"}]', '["Andy Abbas “Camberley has been an integral part in developing our marketing strategy at DAG. I\'ve worked with Camberley in different capacities for several years and I\'m continually impressed with her visionary outlook as well as her practical (what needs to get done to get results) strategies. I would highly recommend Camberley for anything she feels she\'s capable of achieving. Andy Abbas VP Technical Services Data Agility Group, Inc.”","Dotti Vaivoda “Camberley is an extremely bright and self-directed leader. Her abilities are vast and her attention to detail is phenomenal. She is a big picture thinker but can break it down into sizeable action items in order to get the job done. I thoroughly enjoyed working with Camberley and appreciated her enthusiasm and charm.”"]']
User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']
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The agent's job is to assist customers in finding their next dream home, and today the user is reaching out to the agent because they need help in managing the operations of their small business.
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Agent: ['Kevin Burbano', 'Extensive background in sales for finance, and tech, along with years of experience in customer service (travel and leisure).', 'Sales Executive', 'Hilton Hotels Worldwide', '[{"company":"Hilton Hotels Worldwide","company_id":"hotels-worldwide-travel","location":null,"positions":[{"description":"","duration":"Apr 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Hilton Hotels Worldwide","title":"Food and Beverage Specialist"},{"description":"Five Star Resort Bartender","duration":"Apr 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Hilton Hotels Worldwide","title":"Food and Beverage Specialist"}],"url":"https://www.linkedin.com/company/hotels-worldwide-travel"}]', '["“Local knowledge: 5 stars Process expertise: 5 stars Responsiveness: 5 stars Negotiation skills: 5 stars Kevin assisted me in finding my second apartment in Chicago. Right out of the gates Kevin was extremely diligent in meeting as much of the criteria as possible for what I had requested (And I am not the easiest to please :)). He showed us (me and my boyfriend at the time) as many properties as it took until we found the one that we fell in love with-I will also add that we didn\'t need to see too many properties because all of what he showed us were super spot on. His overall manner is extremely professional as well as very genuine. Kevin acted speedily but with great finesse and patience. He found us a fantastic one bedroom in the Gold Coast area for a great price and handled all negotiations in a timely and transparent manner which we greatly appreciated. Anyone would be incredibly lucky to have Kevin working with them in finding their next dream home.”","“Kevin is a very knowledgeable seasoned proffessional with an outstanding work ethic. He is a team player with all levels at work and will go the extra mile for his customers and their needs. I would reccomend Kevin for any employer looking to improve profits and customer service and would not pass up the opportunity to have him work with me or for me anytime in the future.”"]']
User: ['Kathy Stetz', 'Versatile, innovative professional with proven record of success as small business owner, operations leader, and equity trader within financial investment industry.', 'Lead Operations Analyst at Victory Capital', 'Victory Capital', '[{"company":"Victory Capital","company_id":"victory-capital-management","industry":"Investment Management","location":"brooklyn ohio","positions":[{"description":"","duration":"May 2018 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"May 2018","subtitle":"Victory Capital","title":"Lead Operations Analyst"}],"url":"https://www.linkedin.com/company/victory-capital-management"},{"company":"KeyBank","company_id":"keybank","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Provided support to department manager and associates to ensure accurate and timely completion of corporate actions, income distributions, asset maintenance and asset pricing functions. Maintain internal controls and lead projects to streamline and improve department processes. Manage staff of 10-15 employees. Provided support to department manager and associates to ensure accurate and timely completion of corporate actions, income distributions, asset maintenance and asset pricing functions. Maintain internal controls and lead projects to streamline and improve department processes. Manage staff of 10-15 employees.","duration":"Aug 2016 Apr 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2018","start_date":"Aug 2016","subtitle":"KeyBank","title":"Team Lead III, Operations"}],"url":"https://www.linkedin.com/company/keybank"},{"company":"Bark Busters Home Dog Training","company_id":"bark-busters-home-dog-training","location":"","positions":[{"description":"• Manage every aspect of business ownership from finance to inventory control.• Market in home dog training service to veterinarians and pet related businesses.• Teach/Train clients using prescribed method and protocol.• Communicate with clients from initial sales call through service contract. • Manage every aspect of business ownership from finance to inventory control.• Market in home dog training service to veterinarians and pet related businesses.• Teach/Train clients using prescribed method and protocol.• Communicate with clients from initial sales call through service contract.","duration":"May 2005 Aug 2016 11 years 4 months","duration_short":"11 years 4 months","end_date":"Aug 2016","start_date":"May 2005","subtitle":"Bark Busters Home Dog Training","title":"MASTER DOG BEHAVIORAL THERAPIST AND TRAINER"}],"url":"https://www.linkedin.com/company/bark-busters-home-dog-training"},{"company":"Mellon Financial","company_id":"mellon-financial","location":"","positions":[{"description":"","duration":"Nov 2000 May 2005 4 years 7 months","duration_short":"4 years 7 months","end_date":"May 2005","start_date":"Nov 2000","subtitle":"Mellon Financial","title":"V.P. Equity Trading"}],"url":"https://www.linkedin.com/company/mellon-financial"},{"company":"Key Bank","company_id":"keybank","location":"","positions":[{"description":"Managed all of Key Corps. Equity Trading. Managed all of Key Corps. Equity Trading.","duration":"Apr 1993 Nov 2000 7 years 8 months","duration_short":"7 years 8 months","end_date":"Nov 2000","start_date":"Apr 1993","subtitle":"Key Bank","title":"SR. V.P. & Managing Director"}],"url":"https://www.linkedin.com/company/keybank"},{"company":"Victory Capital Management","company_id":"victory-asset-management","location":"","positions":[{"description":"","duration":"1993 2000 7 years","duration_short":"7 years","end_date":"2000","start_date":"1993","subtitle":"Victory Capital Management","title":"Managing Director of Equity Trading"}],"url":"https://www.linkedin.com/company/victory-asset-management"},{"company":"Smith Barney Brokerage Firm","company_id":"smith-barney-brokerage-firm","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Managed all securities settlement, security processing, order entry, corporate reorganizations, margin lending and new account processing. Responsible for all operational staffing decisions and reviews for $13 million branch office. Managed all securities settlement, security processing, order entry, corporate reorganizations, margin lending and new account processing. Responsible for all operational staffing decisions and reviews for $13 million branch office.","duration":"Feb 1992 Apr 1993 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 1993","start_date":"Feb 1992","subtitle":"Smith Barney Brokerage Firm","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/smith-barney-brokerage-firm"},{"company":"AT Investment Services","company_id":null,"location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Managed the operations of the Ameritrust Co. N.A. Broker/Dealer subsidiary.Traded equity stocks for the discount brokerage service. Managed the operations of the Ameritrust Co. N.A. Broker/Dealer subsidiary.Traded equity stocks for the discount brokerage service.","duration":"May 1987 Feb 1992 4 years 10 months","duration_short":"4 years 10 months","end_date":"Feb 1992","start_date":"May 1987","subtitle":"AT Investment Services","title":"Operations Manager/Retail Trader"}],"url":""}]', '["Karen Montalvo “Kathy has great compassion for dogs and their learning ability.”","LISA&NELSON NEYER “Kathy is wonderful to work with! She really understands dogs! She will explain why your dog is doing what he is doing. You will learn how to communicate with him effectively in a positive, humane way to deal with the unwanted issues. Kathy will coach you on how to have a loving, respectful, trusting bond with your dog!”"]']
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The agent's job is to provide data analysis and business intelligence solutions, while today the user is reaching out to the agent because they need assistance in developing code/reports and designing solutions for their data exploration and visualization tasks.
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Agent: ['Jacob Acquah', 'Experienced Office Associate with a demonstrated history of working in the computer software industry. Skilled in SAS Base, R, Microsoft Office, VBA, Python, Linux, and MySQL. Strong professional with a Bachelor of Science - BS focused in Applied Statistics and Analytics from Brigham Young University.', "BYU MPA Candidate '22 | Local Government | Data Analyst | Financial Analyst", 'Brigham Young University', '[{"company":"Brigham Young University","company_id":"brigham-young-university","industry":"Higher Education","location":"Provo, Utah, United States","positions":[{"description":"","duration":"Dec 2020 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Brigham Young University","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/brigham-young-university"},{"company":"Silicon Slopes","company_id":"silicon-slopes","location":"Lehi, Utah","positions":[{"description":"•Assisted in organizing Silicon Slopes Tech Summit 20 resulting in 15% increase in participants•Performed statistical analysis on previous Tech Summits and generated reports to present to supervisors •Data transfer from Growth Zone to Hubspot to ensure data accessibility, availability, and integrity","duration":"Oct 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Silicon Slopes","title":"Data Analyst Intern"}],"url":"https://www.linkedin.com/company/silicon-slopes"},{"company":"Utah Independent Redistricting Commission","company_id":null,"location":"Utah, United States","positions":[{"description":"","duration":"Apr 2021 Jun 2021 3 months","duration_short":"3 months","end_date":"Jun 2021","start_date":"Apr 2021","subtitle":"Utah Independent Redistricting Commission","title":"GIS Data Analyst Intern"}],"url":""},{"company":"Sandy City","company_id":"sandycity","location":"Sandy, Utah, United States","positions":[{"description":"","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"Sandy City","title":"Business Intelligence Analyst"}],"url":"https://www.linkedin.com/company/sandycity"},{"company":"Byu Creative Works","company_id":"byu-creative-works","location":"Provo, Utah Area","positions":[{"description":"•Created, maintained, and entered information into databases resulting in 96% data accuracy•Processed checks and other forms of payments from customers leading to 100% record-keeping•Provided basic customer services for clients on orders, shipping, and product implementation","duration":"Apr 2019 Apr 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2020","start_date":"Apr 2019","subtitle":"Byu Creative Works","title":"Office Specialist"}],"url":"https://www.linkedin.com/company/byu-creative-works"},{"company":"Brigham Young University","company_id":"brigham-young-university","location":"Provo, Utah, United States","positions":[{"description":"Time Series •Forecasted the annual Zion’s National Park visitors for the next 5 years (2017-2022) •Reported on the table of predictions and 95% prediction intervals on the forecasted resultsClassification and Regression Trees •Created Train and Test datasets for speeding tickets issued in Montgomery County traffic violators•Made predictions about which drivers would be issued a warning versus a ticket, from the explanatory variables in 2019 Simple Linear Regression•Generated a model to fit temperature, carbon dioxide, and methane•Reported parameter estimate and standard errors for greenhouse effect using data from NASA•Used a model to predict temperature using train and test and reported “absolute prediction error”distribution","duration":"Sep 2018 Apr 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2020","start_date":"Sep 2018","subtitle":"Brigham Young University","title":"School Projects"}],"url":"https://www.linkedin.com/company/brigham-young-university"},{"company":"Utah Governor\'s Office of Management and Budget","company_id":"utah-governors-office-of-planning-and-budget","location":"Greater Salt Lake City Area","positions":[{"description":"•Examined the growth rate relative to sales tax and Utah economy and volatility over business cycle from 1997-2018 and performed statistical analysis on income tax base with respect to growth of Utah economy and identified the cyclical related to certain source of income•Represented the department in Utah Innovation Subcommittee meeting and presented results to supervisors on outcomes","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"Utah Governor\'s Office of Management and Budget","title":"Intern"}],"url":"https://www.linkedin.com/company/utah-governors-office-of-planning-and-budget"},{"company":"Brigham Young University","company_id":"brigham-young-university","location":"Provo, Utah, United States","positions":[{"description":"•Assisted in setting up quizzes and recording assignments•Helped in preparing for lessons by getting materials ready or setting up equipment, such as computers•Reinforced lessons presented and reviewed material with students one-on-one or in small groups","duration":"Jan 2016 May 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2017","start_date":"Jan 2016","subtitle":"Brigham Young University","title":"Teaching Assitant"}],"url":"https://www.linkedin.com/company/brigham-young-university"},{"company":"WATERBRICK INTERNATIONAL, INC.","company_id":"waterbrick-international-inc-","location":"Provo, Utah, United States","positions":[{"description":"•Improved social media market presence by 5% on Instagram and Facebook•Researched additional products to earn profits for company resulting to increase in capital gains","duration":"Jan 2016 Apr 2016 4 months","duration_short":"4 months","end_date":"Apr 2016","start_date":"Jan 2016","subtitle":"WATERBRICK INTERNATIONAL, INC.","title":"Project Manager(On-campus Internship)"}],"url":"https://www.linkedin.com/company/waterbrick-international-inc-"}]', '["“Jacob is very humble and always willing to learn. He is always willing to help a team member, no matter how inconvenient it is for him. He puts others first and helps build up other teammates. Jacob\'s vast knowledge of statistics is a great asset to our team and brings a unique perspective to group discussions. ”","“Jake is a ridiculously efficient person. I had the privilege of working with him on multiple projects including statistics, quantitative decision analysis, and policymaking. Jake showed me many times how to approach a complex problem in a simple way and this saved me a lot of time. Besides this, he is a funny and caring person who will answer your texts at midnight or jump on a call at an inconvenient time just to help you out. I feel honored to have worked with Jake and would highly recommend him to anyone that seeks efficiency in their organization.”"]']
User: ['Anupama Dash', 'Masters student at University of Houston Clear lake in Computer Information System with data science specialization. I have been a data warehouse and business intelligence developer with data analytics and data mining skills with 9 years of experience in multiple BI reporting tools such as Power BI, Tableau, Spotfire and databases like Oracle, SQL server and programming language R and Python. Strong experience in requirement gathering, data analysis, data processing, converting BRDs to TDDs, development activities and designing solutions, through developing code/reports to testing, release/deployment. A passionate practitioner of data exploration and data visualization.', 'Senior Data Analyst at GEICO', 'GEICO', '[{"company":"GEICO","company_id":"geico","industry":"Insurance","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"GEICO","title":"Senior Data Analyst"}],"url":"https://www.linkedin.com/company/geico"},{"company":"University of Houston-Clear Lake","company_id":"university-of-houston-clear-lake","location":null,"positions":[{"description":"Teaching Assistant for graduate and undergraduate level courses: Data Mining , Advanced System analysis and Design.","duration":"Aug 2020 Dec 2020 5 months","duration_short":"5 months","end_date":"Dec 2020","start_date":"Aug 2020","subtitle":"University of Houston-Clear Lake","title":"Graduate Teaching Assistant"},{"description":"","duration":"Jun 2020 Jul 2020 2 months","duration_short":"2 months","end_date":"Jul 2020","start_date":"Jun 2020","subtitle":"University of Houston-Clear Lake","title":"Student Ambassador"}],"url":"https://www.linkedin.com/company/university-of-houston-clear-lake"},{"company":"Wells Fargo","company_id":"wellsfargo","location":"Bengaluru Area, India","positions":[{"description":"","duration":"Jan 2019 Nov 2019 11 months","duration_short":"11 months","end_date":"Nov 2019","start_date":"Jan 2019","subtitle":"Wells Fargo","title":"Senior Analytic Consultant"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"CGI","company_id":"cgi","location":"Hyderabad, Telangana, India","positions":[{"description":"","duration":"Nov 2017 Nov 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2018","start_date":"Nov 2017","subtitle":"CGI","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/cgi"},{"company":"Tech Mahindra","company_id":"tech-mahindra","location":null,"positions":[{"description":"","duration":"Feb 2016 Oct 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2017","start_date":"Feb 2016","subtitle":"Tech Mahindra","title":"Senior Software Engineer"},{"description":"","duration":"Mar 2012 Jan 2016 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2016","start_date":"Mar 2012","subtitle":"Tech Mahindra (formerly Mahindra Satyam)","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/tech-mahindra"}]', '["“I had the pleasure of having Anupama on my team for several years. She provided valuable investigation and implementation skills for many projects utilizing BI, Visualization, and documentation tools such as Cognos, Tableau, Spotfire and Confluence. She had to learn both new tools and languages to fill these needs and did so quickly and autonomously. Anupama is a bright, quick learner with a strong work ethic and a sense of what is important and how to complete a task or project with little oversight. I was sad to see her leave and would highly recommend her. Sincerely, Rick Drake”","“Anupama was part of my team before she headed for higher education. She brings BI and Visualization skills on the table. I always relied on her ability to analyze raw data and derive correlations. She would call out questions in timely manner. Her ability to gel with her team members got a faster turn around on tasks. I would be happy to have Anupama back in my team !”"]']
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The agent's job is to provide print, television, and digital media consulting services, and today the user is reaching out to the agent because they need assistance with brand development for their upcoming marketing campaign.
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Agent: ['Steven Adams', 'Fueled by passion™ - Creative for hire. Freelance, contract, and/or full-time. Proven success leading the Advertising/Marketing/Creative departments for large brand name Off-Road Aftermarket manufacturing companies. Diversified 20 years of experience in having a graphic/web design and video production studio since 2000.20+ years of experience and proficiency in Adobe Creative Suite and 9 years on Final Cut Pro. I specialize in producing outdoor industry creative, media, and content, putting my passions into practice to create innovative outdoor websites, graphic design, photography, and outdoor video production. My areas of expertise are outdoor adventure sports, fishing, hunting, guides, hunting/fishing lodges, overlanding, adventure travel, and off-road.I can also work well within a team of sales, marketing, account managers, designers, strategists, and developers to ideate, research, design, and build relevant marketing creative, world-class websites, and professional cinematic marketing videos.', 'Creative for Hire | Video | Drone | Video Editor | Graphic & Web Design | Fueled by passion™', '316 Design', '[{"company":"316 Design","company_id":"316-design","industry":"Design","location":"Baker City, OR","positions":[{"description":"Specialize in Outdoor media. Graphic design, Web Design, Video Production, and Photography. Specialize in Outdoor media. Graphic design, Web Design, Video Production, and Photography.","duration":"Dec 2000 - Present 20 years 9 months","duration_short":"20 years 9 months","end_date":"Present","start_date":"Dec 2000","subtitle":"316 Design","title":"Founder | Owner | Creative Director"}],"url":"https://www.linkedin.com/company/316-design"},{"company":"Bass Angler Headquarters","company_id":"bass-angler-headquarters","location":"The Internet","positions":[{"description":"Bass Angler Headquarters (BHQ) The largest nationwide network of Bass Angler websites and resource for bass anglers. Bass fishing content! Bass Angler Headquarters (BHQ) The largest nationwide network of Bass Angler websites and resource for bass anglers. Bass fishing content!","duration":"Jan 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Bass Angler Headquarters","title":"Founder | Owner | Content Creator"}],"url":"https://www.linkedin.com/company/bass-angler-headquarters"},{"company":"Wild West Bass Trail","company_id":null,"location":"Northern California","positions":[{"description":"For the first few events, I was hired as a cameraman only with the existing production company. Then in June 2020, I took over the complete production of filming the events. I was responsible for planning, filming, and editing videos that would be used for both promotional purposes for the Wild West Bass Trails\' professional Bass fishing tournaments as well as produce complete TV shows to air the Pursuit Channel. I did all of the filming at various locations during the events and meet up with specific Anglers for interviews, etc. I would review raw footage to find the best clips and edit those clips into one cohesive video that is in line with the direction of the video’s goals. I would also color correct as needed, add sound effects, graphics to improve the quality of a video for the final product and delivery.","duration":"Jun 2019 Sep 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2020","start_date":"Jun 2019","subtitle":"Wild West Bass Trail","title":"Producer | Videographer | Editor"}],"url":""},{"company":"California Tournament Trail","company_id":null,"location":"Northern California","positions":[{"description":"I was responsible for planning, filming, and editing videos that were used for promotional purposes for the California Tournament Trails\' professional Bass fishing tournaments. I did all of the filming at various locations during the events and or meet up with specific Anglers for interviews, etc. I would review raw footage to find the best clips and edit those clips into one cohesive video that is in line with the direction of the video’s goals. I would also color correct as needed, add sound effects, graphics to improve the quality of a video for the final product and delivery.","duration":"Nov 2013 Apr 2017 3 years 6 months","duration_short":"3 years 6 months","end_date":"Apr 2017","start_date":"Nov 2013","subtitle":"California Tournament Trail","title":"Videographer | Editor"}],"url":""},{"company":"Rubicon Express","company_id":null,"location":"Rancho Cordova, CA","positions":[{"description":"The creative head of the in-house corporate advertising/marketing creative department. In all of the areas mentioned, major responsibilities included the development of graphic design, advertising material, corporate collateral, POP, trade-show graphics/booth, and website design. I also managed programmers on web development projects. The creative head of the in-house corporate advertising/marketing creative department. In all of the areas mentioned, major responsibilities included the development of graphic design, advertising material, corporate collateral, POP, trade-show graphics/booth, and website design. I also managed programmers on web development projects.","duration":"Feb 2008 Jan 2011 3 years","duration_short":"3 years","end_date":"Jan 2011","start_date":"Feb 2008","subtitle":"Rubicon Express","title":"Creative Director | Brand Manager"}],"url":""},{"company":"Transamerican Auto Parts","company_id":"transamerican-auto-parts-co","location":"","positions":[{"description":"After TAP\'s purchase of Rubicon Express, I helped restructure all of the creative assets, did all the creative, graphics and web design for the newly purchased brand. After TAP\'s purchase of Rubicon Express, I helped restructure all of the creative assets, did all the creative, graphics and web design for the newly purchased brand.","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"Transamerican Auto Parts","title":"Sub-Contract Designer & Consultant"}],"url":"https://www.linkedin.com/company/transamerican-auto-parts-co"},{"company":"BASS ANGLER MAGAZINE","company_id":"bass-angler-magazine","location":"","positions":[{"description":"Complete re-brand of this bass fishing magazine. Did all of the graphic design and layout of the 80+ page print publication as well as designed a created an all new website. This attractive bass fishing magazine is designed to help anglers of every level become better at their craft. Each issue is packed with over 30 articles providing invaluable fishing information not found anywhere else. Complete re-brand of this bass fishing magazine. Did all of the graphic design and layout of the 80+ page print publication as well as designed a created an all new website. This attractive bass fishing magazine is designed to help anglers of every level become better at their craft. Each issue is packed with over 30 articles providing invaluable fishing information not found anywhere else.","duration":"Aug 2009 Dec 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2010","start_date":"Aug 2009","subtitle":"BASS ANGLER MAGAZINE","title":"Creative Director, Graphic Designer and Web Designer"}],"url":"https://www.linkedin.com/company/bass-angler-magazine"},{"company":"Pro Comp","company_id":null,"location":"Chula Vista, CA","positions":[{"description":"As the Marketing Manager, I restructured ALL advertising creative development for the company and its three brand names at the time. Created an In-House advertising/marketing department eliminating the need for an outside, full-service advertising agency, saving the company an estimated $40-60k per year. Restructured marketing efforts, upgrading the corporate image and product brands for increased sales and growth from $10.4 million to $19.5 million.I oversaw, directed and participated in all concepts, design, and production of printed materials, websites, catalogs/brochures, and product packaging. I also managed the development and maintenance of the company\'s two websites and directed all photography and photo shoots.","duration":"May 1997 Dec 2002 5 years 8 months","duration_short":"5 years 8 months","end_date":"Dec 2002","start_date":"May 1997","subtitle":"Pro Comp","title":"Creative Director / Brand Manager"}],"url":""}]', '["Michael Ceniceros “Steve Adams helped us in creating our company website from the initial planning stages to going live. He is a creative and talented web designer. Steve’s patient nature and exceptional communication skills helped us throughout this challenging process. We highly recommend Steve. Michael Ceniceros Manager Race Ready Products”","LinkedIn User “Steve Adams is a pleasure to work with. His approach to his work is thoughtful, thorough, honest, and refreshingly straightforward. I worked along side Steve as a contracted web developer on several projects and was challenged to do my best in order to match the standard he always set. If you want to work with an ethical, results driven creative who really knows what he is talking about you should look on further than Steve Adams.”"]']
User: ['Jessica Figueroa', 'Accomplished professional with over 20 Years of Sales & Marketing Experience Administrative & Clerical Expertise Customer Service Leadership Presentation Builder Brand Development Relationship Expert Print, Television and Digital Media Consulting Voice Overs Please email me at [email protected] to connect further.', 'Sales and Service Professional', "Chico's FAS, Inc.", '[{"company":"Chico\'s FAS, Inc.","company_id":"chico%27s-fas-inc","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Chico\'s FAS, Inc.","title":"Customer Service Supervisor"},{"description":"","duration":"Sep 2019 Oct 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2021","start_date":"Sep 2019","subtitle":"Chico\'s FAS, Inc.","title":"Senior Specialist"},{"description":"","duration":"Jun 2018 Sep 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2019","start_date":"Jun 2018","subtitle":"Chico\'s FAS, Inc.","title":"Social Media Marketing Specialist"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"},{"company":"McClatchy","company_id":"the-mcclatchy-company","location":"Macon, Georgia Area","positions":[{"description":"Advertising Media Consultant including Digital and Print Advertising Media Consultant including Digital and Print","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"McClatchy","title":"Advertising Consultant"}],"url":"https://www.linkedin.com/company/the-mcclatchy-company"},{"company":"Interpreter/Translator/Writer Freelancer","company_id":null,"location":"http://www.iservicioshispanos.com/","positions":[{"description":"CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer. CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer.","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Interpreter/Translator/Writer Freelancer","title":"Principal Consultant"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":null,"positions":[{"description":"Financial goals expert for consumer and business customers looking to start or solidifying their relationship with Bank of America.","duration":"Aug 2013 Feb 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2016","start_date":"Aug 2013","subtitle":"Bank of America","title":"Personal Banker"},{"description":"Assist in daily operations of bank platform sales and/or teller services as needed.","duration":"Oct 2011 Aug 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2013","start_date":"Oct 2011","subtitle":"Bank of America","title":"Sales and Service Specialist"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"AuctionMax of Gwinnett","company_id":null,"location":null,"positions":[{"description":"Through a company initiative, assisted in developing a vehicle finance program and handled all Warranty sales for the auction.","duration":"Mar 2011 Sep 2011 7 months","duration_short":"7 months","end_date":"Sep 2011","start_date":"Mar 2011","subtitle":"AuctionMax of Gwinnett","title":"Finance & Warranty Sales Manager"},{"description":"Developed current sales and marketing strategies for up and coming vehicle auction. Was promoted in March into business development of the Finance and Warranty division of the Auction while handling all areas of Social Media for the company.","duration":"Feb 2011 Mar 2011 2 months","duration_short":"2 months","end_date":"Mar 2011","start_date":"Feb 2011","subtitle":"AuctionMax of Gwinnett","title":"Sales & Marketing Director"}],"url":""},{"company":"Telemundo Atlanta","company_id":null,"location":"","positions":[{"description":"Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett. Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett.","duration":"Oct 2010 Mar 2011 6 months","duration_short":"6 months","end_date":"Mar 2011","start_date":"Oct 2010","subtitle":"Telemundo Atlanta","title":"Account Executive"}],"url":""},{"company":"Not Applicable","company_id":"not-applicable","location":"","positions":[{"description":"Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR. Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR.","duration":"Mar 2010 Oct 2010 8 months","duration_short":"8 months","end_date":"Oct 2010","start_date":"Mar 2010","subtitle":"Not Applicable","title":"Independent Business Consultant"}],"url":"https://www.linkedin.com/company/not-applicable"},{"company":"Una Vez Mas/Azteca America Network Affiliate","company_id":"una-vez-mas-azteca-america-network-affiliate","location":"Greater Atlanta Area","positions":[{"description":"After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station. After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station.","duration":"Nov 2008 Mar 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2010","start_date":"Nov 2008","subtitle":"Una Vez Mas/Azteca America Network Affiliate","title":"Local Sales Manager"}],"url":"https://www.linkedin.com/company/una-vez-mas-azteca-america-network-affiliate"},{"company":"Univision Communications","company_id":"univision","location":"","positions":[{"description":"New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events. New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events.","duration":"May 2006 Nov 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2008","start_date":"May 2006","subtitle":"Univision Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/univision"},{"company":"ADESA","company_id":"adesa","location":"","positions":[{"description":"Inside sales and marketing for Auto Auction Inside sales and marketing for Auto Auction","duration":"Jul 2005 Apr 2006 10 months","duration_short":"10 months","end_date":"Apr 2006","start_date":"Jul 2005","subtitle":"ADESA","title":"Marketing Rep"}],"url":"https://www.linkedin.com/company/adesa"},{"company":"Wal-Mart","company_id":"walmart","location":"","positions":[{"description":"Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19! Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19!","duration":"Nov 1999 Oct 2001 2 years","duration_short":"2 years","end_date":"Oct 2001","start_date":"Nov 1999","subtitle":"Wal-Mart","title":"Department Manager"}],"url":"https://www.linkedin.com/company/walmart"}]', '["Tara Devane-Jones “Having worked closely with Jessica over a two-year span, it is an honor to recommend her. Throughout our working relationship, I have had nothing but positive experiences with her. Jessica is a diligent, conscientious worker who consistently exceeded the expectations of her client\'s. Her sound judgment, problem solving skills, enthusiasm and follow-through would make her an asset to any organization lucky enough to hire her. Regards, Tara Devane-Jones 404-455-0537”","Mark Rotruck “Although we worked in two different departments of our business we had a joint project that we worked on for a time and I was able to observe Jessica closely for a time and found: 1. She always conducts herself as a professional 2. She wants to learn and therefore learns a new task quickly and is proficient early on in a project. 3. She is always upbeat and has an infectious good attitude. 4. She\'s a team player. .”"]']
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The agent's job is to manage the operations division of a large healthcare company, and today, they are reaching out to the user to discuss a potential collaboration between their company and the user's hospital to improve patient transportation services.
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Agent: ['Ted Burke', 'Accomplished senior executive with solid understanding of healthcare industry and competitive environment. Visionary and engaging leader with demonstrated success managing large business areas across several industry disciplines. Skilled at developing, driving, and executing enterprise-wide business strategies while successfully leading multi-year strategic IT projects. I am the senior vice president of operations for our company, the largest private health plan in Massachusetts and one of the largest independent, not-for-profit Blue Cross Blue Shield plans in the country. We serve 2.8 million members and are rated among the nation’s best health plans for overall member satisfaction and quality. I guide the strategic direction and lead the day-to-day activities of account, member and provider installation; medical and dental claims operations; and Blue Cross Blue Shield interplan program management and operations shared services, which includes communications, training, quality assurance, auditing and business support. As a 30-year veteran of our company, I have served in a variety of leadership roles at Blue Cross, including vice president of medical & dental claims operations and vice president of health management operations and strategy. I am a co-executive sponsor for the company’s empowering abilities employee resource group, a cross-functional team of associates and leaders dedicated to promoting and evolving disability awareness and inclusion programs companywide.', 'Senior Vice President - Operations Management at Blue Cross Blue Shield of Massachusetts', 'Blue Cross Blue Shield of Massachusetts', '[{"company":"Blue Cross Blue Shield of Massachusetts","company_id":"blue-cross-blue-shield-of-massachusetts","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"Lead Healthcare Operations Division of 850 leaders and associates across several disciplines, including:• Member/Group Enrollment Operations• Provider Enrollment & Credentialing• Claims Configuration - Benefit, Payment, & Medical Policies• Claim Data Capture - Paper/Electronic Data Interchange• Medical and Dental Claims Operations• Recovery Operations, Claim Analytics, and Provider Audit• Executive sponsor overseeing implementation of several multi-year strategic IT portfolio projects.","duration":"Oct 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Blue Cross Blue Shield of Massachusetts","title":"Senior Vice President - Operations Management"},{"description":"• Led five major departmental areas – Data Capture (OCR/EDI), Claims Quality & Support, Claims Adjudication (Medical & Dental), Recovery & Provider Audit, and Divisional Project Management• Directed operational implementation of new products, contracts, policies, and compliance projects• Ensured proper internal control structures to meet regulatory requirements, compliance audits, and Blue Cross Blue Shield Association standards","duration":"Dec 2010 Sep 2019 8 years 10 months","duration_short":"8 years 10 months","end_date":"Sep 2019","start_date":"Dec 2010","subtitle":"Blue Cross Blue Shield of Massachusetts","title":"Vice President - Medical and Dental Claims Operations"},{"description":"• Oversaw the strategic design and delivery of care management programs, including utilization management, case management, and chronic condition management for medical and behavioral health services• Led a division of 400 clinical and non-clinical staff• Managed clinical and operational relationship with strategic vendors; 250,000 members under management• Collaborated with other senior leaders and defined strategic direction that best addressed mitigation of medical expense trend, quality of care to members, and positioned Blue Cross Blue Shield of MA as market leader in care management","duration":"Jan 2007 Dec 2010 4 years","duration_short":"4 years","end_date":"Dec 2010","start_date":"Jan 2007","subtitle":"Blue Cross Blue Shield of Massachusetts","title":"Vice President - Health Management"}],"url":"https://www.linkedin.com/company/blue-cross-blue-shield-of-massachusetts"}]', '["Preeti Sharma “I had the privilege to work with Ted on multiple projects in Claims and Health Management areas of the organization. He is certainly one of the most impressive and inspiring leaders that I have met so far. He supports building teams where all ideas, big or small, all are welcomed equally. His leadership style has been a model for many people in the organization. It\'ll be an absolute pleasure to work with Ted again.”","Marilyn Moucharite (Moo-sha-reet), MS “Ted assumed leadership of Health Management Operations Division at BCBSMA while I worked in that division. Ted’s key accomplishments included making a strategic decision to conduct a thorough impact analysis of a proposed system migration which resulted in a decision not to implement the change, overseeing the development of a unified patient lookup system that resulted in significant reductions in clinician prep time for calls and overseeing development of benchmark performance measures for the Division. Ted’s other accomplishments during his tenure n Health Management Operations are too many to list individually. Ted’s strategic vision for the area improved operations and efficiency at every level. His willingness to seek out input for contributors at all levels of the organization resulted in informed decisions that were supported by all stakeholders. It was a pleasure working under Ted’s leadership at BCBSMA.”"]']
User: ['Sherman Jarvis', "I'm a peoples person, with an innate ability to form relationships and nurture older ones. I am also a very charismatic and competitive person, who thrives off action and making things happen. In business as well in life!", 'Somebody you should get to know!', 'UChicago Medicine', '[{"company":"UChicago Medicine","company_id":"university-of-chicago-medicine","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"UChicago Medicine","title":"Surgical Patient Service Technician"},{"description":"","duration":"Jun 2017 Oct 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2020","start_date":"Jun 2017","subtitle":"UChicago Medicine","title":"patient transportation specialist"}],"url":"https://www.linkedin.com/company/university-of-chicago-medicine"},{"company":"Aspire Chicago","company_id":"aspire-chicago","location":"Westchester, Illinois","positions":[{"description":"supervision of individuals with intellectual and physical disabilities living in a community integrated home, with an emphasis on developing independent living skills supervision of individuals with intellectual and physical disabilities living in a community integrated home, with an emphasis on developing independent living skills","duration":"Sep 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Sep 2015","subtitle":"Aspire Chicago","title":"Direct Support Professional"}],"url":"https://www.linkedin.com/company/aspire-chicago"},{"company":"Cook County Government","company_id":"cook-county-government","location":"Chicago","positions":[{"description":"","duration":"Jun 2009 Jan 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2012","start_date":"Jun 2009","subtitle":"Cook County Government","title":"Youth development specialist"}],"url":"https://www.linkedin.com/company/cook-county-government"},{"company":"Metropolitan Family Services","company_id":"metropolitan-family-services","location":"","positions":[{"description":"Tutoring /Mentoring/ Life Skills Review subjects pertinent to fifth through eighth grade students Assist students in homework competency and completion Listen and advise students on personal matters Share own personal experiences as alternative to negative choices Encourage proper health routines for boys and girls ages ten to fourteen Tutoring /Mentoring/ Life Skills Review subjects pertinent to fifth through eighth grade students Assist students in homework competency and completion Listen and advise students on personal matters Share own personal experiences as alternative to negative choices Encourage proper health routines for boys and girls ages ten to fourteen","duration":"Oct 2007 Apr 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2009","start_date":"Oct 2007","subtitle":"Metropolitan Family Services","title":"Community service Aide"}],"url":"https://www.linkedin.com/company/metropolitan-family-services"},{"company":"University of Chicago","company_id":"uchicago","location":"","positions":[{"description":"Organization/Leadership Implemented athletic training program or high school athletes Chaperoned twenty young adults to daily activities Aided in college application and acclamation process Organization/Leadership Implemented athletic training program or high school athletes Chaperoned twenty young adults to daily activities Aided in college application and acclamation process","duration":"Jun 2004 Jun 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2005","start_date":"Jun 2004","subtitle":"University of Chicago","title":"Assistant Sports Camp Coordinator"}],"url":"https://www.linkedin.com/company/uchicago"}]', '["Robert Rivera, MHA, DHA “I have not only had the opportunity to work alongside Sherman, but I have also had the opportunity to manage him as well. Sherman Jarvis is by far one of the hardest working transporters we have at The University of Chicago Medicine. Jarvis continues to educate himself inside and outside of the organization, He is not only a team leader but also goes above and beyond in the workplace. He truly puts the patients first, offering top quality care. ”","Vincent Singleton “Having shared field time with Sherman as football teammates in college and having him as a member of the executive board when I was President of the student organization ABLE, one of my observations is that he has a personality that fills a room. Following college, on a chance meeting, I was pleased, and none too surprised, to learn that he was directing his ability-to-connect to the development of youth. I am certain he will continue to make a positive impact on the lives of young people.”"]']
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The agent's job is to provide quality and safety coordination at Cleveland-Cliffs Inc. Today, the agent is reaching out to the user because they need to discuss a potential roofing project and ensure adherence to safety standards.
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Agent: ['Jeff Libs', 'Quality and Safety professional with over 30 years’ experience in the steel industryStrong organizational, problem solving, communication and relationship management skills. Specialties: Quality/Safety/Environmental System and Continual Improvement ImplementationCorrective actions, process change managementMinitab Statistical software ISO 9001:2015 & IATF 16949:2016TS 16949, ISO 14001, and OHSAS 18001 Implementation Control Plans, FMEA, SPC, Capability Studies Supplier Quality / Safety / Environmental Systems auditingInternal Quality / Safety / Environmental Systems Auditing', 'Quality / Safety Coordinator at Cleveland-Cliffs Inc', 'Cleveland-Cliffs', '[{"company":"Cleveland-Cliffs","company_id":"cleveland-cliffs","industry":"Mining","location":"Rockport, Indiana, United States","positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Cleveland-Cliffs","title":"Quality / Safety Coordinator at Cleveland-Cliffs Inc"}],"url":"https://www.linkedin.com/company/cleveland-cliffs"},{"company":"AK Steel Corporation","company_id":"ak-steel","location":"Rockport, IN","positions":[{"description":"Perform facility/departmental quality, safety, and environmental system management, internal auditing (IATF 16949, ISO-14001, OHSAS 18001), quality management services and training.Implementation of corrective actions and process change management.The orientation of new employees, inspection of site facilities, and the review of all work practices to improve overall quality and safety. Manage and maintain IATF 16949, ISO-14001, and OHSAS 18001 programs","duration":"Aug 1999 Mar 2021 21 years 8 months","duration_short":"21 years 8 months","end_date":"Mar 2021","start_date":"Aug 1999","subtitle":"AK Steel Corporation","title":"Quality / Safety / Environmental Coordinator"}],"url":"https://www.linkedin.com/company/ak-steel"},{"company":"Precoat Metals","company_id":"precoat-metals","location":"","positions":[{"description":"Accelerated corrosion testing, Paint durability testing, Reject/Retreat reviews, Environmental monitoring","duration":"Nov 1989 Jul 1999 9 years 9 months","duration_short":"9 years 9 months","end_date":"Jul 1999","start_date":"Nov 1989","subtitle":"Precoat Metals","title":"Quality Lab Technician"}],"url":"https://www.linkedin.com/company/precoat-metals"},{"company":"Accuride","company_id":"accuridecorp","location":"","positions":[{"description":"","duration":"Jan 1984 Nov 1989 5 years 11 months","duration_short":"5 years 11 months","end_date":"Nov 1989","start_date":"Jan 1984","subtitle":"Accuride","title":"Quality Inspector"}],"url":"https://www.linkedin.com/company/accuridecorp"}]', '["“Few people have the opportunity to work with such an influential and dedicated individual, both professionally and personnaly, as I have in my time working with Jeff. My time working with Jeff began with a mentorship that I have been able to lean on for nearly two years. He has consistently been a \\"go-to\\" for myself and many others because of his true sense of servanthood and understanding of his role in this organization. I have been particularly impressed by his organizational abilities, juggling three roles in one position while making dramatic difference in the productivity level of each of the teams he is in. Jeff is also able to bring a personal touch to any subject; something that truly commands respect from all, management or otherwise. He is one of few people in today\'s workforce that allows you to leave work knowing you have met not only a colleague, but a friend. Jeff is obviously an irreplacable member of AK Steel\'s management team. He would be an asset to any safety, quality, or environmental management system and would come with my highest recommendation.”","“Jeff is a person that pays attention to detail, who cares about people and process amanagement. He has two core values 1.) Safety in the work place, 2.) Quaility of the work being done and the quaility of the material process. Jeff is also a person that you can ask to help you or for some information and know that he will be there to help you. I would award him a Five Star Rating out of five stars! ”"]']
User: ['Jesse Holencik', 'Worked in the roofing industry since 2000. Specialties: Installation of Asphalt roofing Roofing in the Lehigh Valley Gutters in the Lehigh Valley Leaf protection in the Lehigh Valley Shingle roofs in the Lehigh Valley', 'General Manager at Holencik Exteriors, LLC', 'Holencik Exteriors, LLC', '[{"company":"Holencik Exteriors, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"Holencik Exteriors, LLC","title":"General Manager"}],"url":""},{"company":"Holencik Roofing, LLC","company_id":null,"location":null,"positions":[{"description":"Holencik Roofing, LLC is a residential roofing company in the Lehigh Valley. We do all types of roofing and gutters","duration":"Jun 2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"Jun 2009","subtitle":"Holencik Roofing, LLC","title":"General Manager"},{"description":"","duration":"Aug 2004 Nov 2010 6 years 4 months","duration_short":"6 years 4 months","end_date":"Nov 2010","start_date":"Aug 2004","subtitle":"Holencik Roofing, LLC","title":"Sales Manager"},{"description":"Sales of roofing and gutter at Holencik Roofing, LLC","duration":"May 2000 Aug 2004 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 2004","start_date":"May 2000","subtitle":"Holencik Roofing, LLC","title":"Sales"}],"url":""}]', '["Donna Hosfeld, AIC CPIW “I\'ve worked with Jesse on many client roof damage situations. I\'ve found him to be honest, quality-focused, and eager to serve folks in need. Knowing he\'d get it all \\"done right\\", I would hire him for my own roof needs, without reservation.”","Paul Frank “Jesse and his company are excellent at what they do; they did a fantastic job on the roof of our house, very professional and efficient all the way through the process. I would recommend them to anyone.”"]']
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The agent's job is to provide legal counsel and expertise in privacy and data protection, and today the user is reaching out to the agent because they need assistance with developing and implementing privacy policies and procedures for their organization.
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Agent: ['J. Claire Carbary, JD, CIPP-US CIPM', 'Corporate counsel and privacy officer experienced with advising product and marketing teams; privacy and data protection program development; contract management and negotiation; development of policies procedures and training; and human subjects research. Expertise in HIPAA and negotiation of BAAs, data transfer and use agreements. Certified Information Privacy Professional (CIPP)-US and Certified Information Privacy Manager (CIPM)', 'Senior Health Privacy Counsel at Apple', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Computers and Electronics Manufacturing","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Apple","title":"Senior Health Privacy Counsel"},{"description":"","duration":"Mar 2020 Sep 2020 7 months","duration_short":"7 months","end_date":"Sep 2020","start_date":"Mar 2020","subtitle":"Apple","title":"Health Privacy Counsel"}],"url":"https://www.linkedin.com/company/apple"},{"company":"98point6 Inc.","company_id":"98point6-inc.","location":null,"positions":[{"description":"","duration":"Jan 2018 Jan 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2020","start_date":"Jan 2018","subtitle":"98point6 Inc.","title":"Associate General Counsel and Privacy Officer"},{"description":"","duration":"Mar 2017 Jan 2018 11 months","duration_short":"11 months","end_date":"Jan 2018","start_date":"Mar 2017","subtitle":"98point6 Inc.","title":"Director of Regulatory Compliance and Associate Corporate Counsel"},{"description":"","duration":"Oct 2016 Mar 2017 6 months","duration_short":"6 months","end_date":"Mar 2017","start_date":"Oct 2016","subtitle":"98point6 Inc.","title":"Attorney (contract role)"}],"url":"https://www.linkedin.com/company/98point6-inc."},{"company":"Kinetiq (now Advarra)","company_id":"kinetiq-consulting-&-technology-solutions","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Feb 2016 Feb 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2017","start_date":"Feb 2016","subtitle":"Kinetiq (now Advarra)","title":"Compliance Officer"}],"url":"https://www.linkedin.com/company/kinetiq-consulting-&-technology-solutions"},{"company":"Quorum Review - Independent Review Board","company_id":"quorum-review","location":null,"positions":[{"description":"","duration":"Sep 2014 Feb 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2016","start_date":"Sep 2014","subtitle":"Quorum Review - Independent Review Board","title":"Senior Regulatory Attorney"},{"description":"• Responsible for drafting, reviewing and negotiating company service agreements, vendor contracts and confidentiality agreements • Regularly developed and delivered presentations, in-person and via webinar, to several hundred attendees, on topics such as social media and advertising in research, health care privacy laws & electronic consent. • Provided legal support to internal teams for day-to-day operations and process-improvement projects, ensuring alignment with legal obligations and company initiatives","duration":"Sep 2009 Aug 2014 5 years","duration_short":"5 years","end_date":"Aug 2014","start_date":"Sep 2009","subtitle":"Quorum Review","title":"Regulatory Attorney"}],"url":"https://www.linkedin.com/company/quorum-review"},{"company":"Western Institutional Review Board","company_id":"western-institutional-review-board","location":null,"positions":[{"description":"","duration":"Aug 2007 Sep 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2009","start_date":"Aug 2007","subtitle":"Western Institutional Review Board","title":"Regulatory Analyst"},{"description":"","duration":"Jan 2007 Jul 2007 7 months","duration_short":"7 months","end_date":"Jul 2007","start_date":"Jan 2007","subtitle":"Western Institutional Review Board","title":"Legal Intern"}],"url":"https://www.linkedin.com/company/western-institutional-review-board"},{"company":"Health and Long Term Care Committee, Senate Committee Services, Washington State Senate","company_id":null,"location":"Olympia, Washington","positions":[{"description":"","duration":"May 2006 Aug 2006 4 months","duration_short":"4 months","end_date":"Aug 2006","start_date":"May 2006","subtitle":"Health and Long Term Care Committee, Senate Committee Services, Washington State Senate","title":"Legal Intern"}],"url":""},{"company":"EEOC","company_id":"eeoc","location":"Seattle, Washington","positions":[{"description":"","duration":"Jan 2006 May 2006 5 months","duration_short":"5 months","end_date":"May 2006","start_date":"Jan 2006","subtitle":"EEOC","title":"Judicial Extern"}],"url":"https://www.linkedin.com/company/eeoc"},{"company":"Office of the Attorney General of Washington, Labor and Personnel Division","company_id":null,"location":"Olympia, Washington","positions":[{"description":"","duration":"May 2005 Aug 2005 4 months","duration_short":"4 months","end_date":"Aug 2005","start_date":"May 2005","subtitle":"Office of the Attorney General of Washington, Labor and Personnel Division","title":"Legal Intern"}],"url":""}]', '["Megan Brandon “Claire is a natural born leader. She draws people in with her effortless charm and smarts. You want to follow her because she knows what she is doing, but she also values your opinion so it is a win-win situation. Claire and I worked together closely for a number of years and I looked to her as a sort of mentor, appreciating how she worked with various groups, but always bringing that feeling of inclusiveness to each group dynamic. She is an asset to any organization she chooses to work with.”","Jennifer Kogut “Claire gets my top recommendation. She is an excellent leader and colleague who inspires others, supports them, and gently pushes them to be greater than they thought they could be. She also never hesitates to share her knowledge to help others, and does so in a way that is respectful of others\' opinions. Numerous times, I’ve seen her negotiate, with poise and gentleness, mutually agreeable resolutions to sticky issues. One of the things I most value about working with Claire is her ability to step back and look at the bigger picture when we might be getting mired in details or locked into existing ways of doing things. She always has alternative methods or approaches to suggest that will reconcile the seemingly conflicting needs of the customer and regulatory requirements, without placing undue burden on staff. She approaches each project holistically, with intelligence and an appropriate level of detail. Claire is a true asset to the department and Quorum as a whole.”"]']
User: ['E. Stuart H.', 'Experience in numerous computing-related fields including programming, web design, database management, systems design and administration, security, authentication and authorization, and e-commerce. Specialties: Programming, systems, database, security, authNZ', 'Senior Cloud Platform Engineer at The Ohio State University', 'The Ohio State University', '[{"company":"The Ohio State University","company_id":"the-ohio-state-university","industry":"Higher Education","location":"Columbus, Ohio Area","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"The Ohio State University","title":"Senior Cloud Platform Engineer"}],"url":"https://www.linkedin.com/company/the-ohio-state-university"}]', '["Tom Sanville “Stuart demonstrated strong work ethic, flexibility, and creativity in his work at OhioLINK. When presented with a problem or challenge Stuart added value in proposing and executing solutions. He is a colleague on whom I have relied and he has performed successfully.”","Anita Cook “Stuart reported to an assistant director that reported to me. Stuart is intelligent and talented and did a great job for OhioLINK. He managed access to our many resources and designed tools to make the job more efficient and effective. I highly recommend Stuart in whatever he chooses to do. He has excellent technical and management skills and a good head on his shoulders.”"]']
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The agent's job is to drive disruptions and transform the industry, while today the user is reaching out to the agent because they need assistance with mainframe modernization for their software development projects.
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Agent: ['Zia Syed', 'Business-savvy technology executive with a passion for building high-performing teams and cutting-edge products; driving disruptions that transform the industry.', 'President, Symworld Platform at Rakuten Symphony', 'Rakuten Symphony', '[{"company":"Rakuten Symphony","company_id":"rakuten-symphony","industry":"Telecommunications","location":"Los Altos, California, United States","positions":[{"description":"","duration":"May 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"May 2022","subtitle":"Rakuten Symphony","title":"President, Symworld Platform"}],"url":"https://www.linkedin.com/company/rakuten-symphony"},{"company":"Dell Technologies","company_id":"delltechnologies","location":"Los Altos, California, United States","positions":[{"description":"","duration":"May 2020 May 2022 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2022","start_date":"May 2020","subtitle":"Dell Technologies","title":"Chief Technology Officer, 5G"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Ericsson","company_id":"ericsson","location":null,"positions":[{"description":"","duration":"Oct 2018 May 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2020","start_date":"Oct 2018","subtitle":"Ericsson","title":"CTO & VP Product Engineering, Head of Ericsson Industry Connect"},{"description":"","duration":"Sep 2017 May 2020 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2020","start_date":"Sep 2017","subtitle":"Ericsson","title":"CTO Business Innovation 5G and Edge"}],"url":"https://www.linkedin.com/company/ericsson"},{"company":"Ericsson","company_id":"ericsson","location":null,"positions":[{"description":"Design Thinking, Business Modeling, Distributed Cloud application platform. Reliability Engineering. Blockchain, Kubernetes, Openstack, Software Defined Storage and Networking.","duration":"Aug 2014 Jul 2017 3 years","duration_short":"3 years","end_date":"Jul 2017","start_date":"Aug 2014","subtitle":"Ericsson","title":"Technical Product Manager"},{"description":"Openstack, API Developer Platform, AT&T Sponsored Data. AT&T Realtime Communication. AT&T M2M Platform.","duration":"Sep 2011 Aug 2014 3 years","duration_short":"3 years","end_date":"Aug 2014","start_date":"Sep 2011","subtitle":"Ericsson","title":"Innovation Lead at AT&T Foundry Palo Alto"}],"url":"https://www.linkedin.com/company/ericsson"},{"company":"Panasonic Silicon Valley Laboratory","company_id":"panasonic-northamerica","location":"","positions":[{"description":"Concept Creation, Rapid Prototyping, Technology Leadership, Open Innovation Concept Creation, Rapid Prototyping, Technology Leadership, Open Innovation","duration":"Nov 2008 Sep 2011 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2011","start_date":"Nov 2008","subtitle":"Panasonic Silicon Valley Laboratory","title":"Lead Media Technologist"}],"url":"https://www.linkedin.com/company/panasonic-northamerica"},{"company":"Funmobility Inc. (Pleasanton, CA)","company_id":"funmobility","location":"","positions":[{"description":"Technology Leadership, Software Development, Project and Resource Management and Planning. Technology Leadership, Software Development, Project and Resource Management and Planning.","duration":"Dec 2006 Nov 2008 2 years","duration_short":"2 years","end_date":"Nov 2008","start_date":"Dec 2006","subtitle":"Funmobility Inc. (Pleasanton, CA)","title":"Mobile Client Engineering Manager"}],"url":"https://www.linkedin.com/company/funmobility"},{"company":"Oasys Mobile Inc. (Raleigh, NC)","company_id":"oasys-mobile","location":"","positions":[{"description":"J2ME application development for AT&T and SonyEricsson J2ME application development for AT&T and SonyEricsson","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Oasys Mobile Inc. (Raleigh, NC)","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/oasys-mobile"},{"company":"Micromuse Inc (London, UK)","company_id":null,"location":"","positions":[{"description":"R&D and Rapid Prototyping of SMS QoS module for NetCool R&D and Rapid Prototyping of SMS QoS module for NetCool","duration":"Dec 2000 Aug 2001 9 months","duration_short":"9 months","end_date":"Aug 2001","start_date":"Dec 2000","subtitle":"Micromuse Inc (London, UK)","title":"Software Engineer"}],"url":""},{"company":"EFU Life Assurance Ltd.","company_id":"efu-life-assurance-ltd-","location":"","positions":[{"description":"Software module for Life Assurance product Software module for Life Assurance product","duration":"Apr 1999 Oct 1999 7 months","duration_short":"7 months","end_date":"Oct 1999","start_date":"Apr 1999","subtitle":"EFU Life Assurance Ltd.","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/efu-life-assurance-ltd-"}]', '["magnus billgren “Zia Syed is one of the brightest tech strategist and product innovators I have worked with! He makes things happen! He has a brilliant and fastmoving mind, creating ideas and products worth billions. Work with Zia, change the world, and be prepared to have fun and work hard. ”","Vic McClelland “Zia is a leader in the revolution that is happening in the Telcom / Web world. His ability to convert ideas into reality is an inspiration to all that have a chance to observe him at work including leaders in the industry.”"]']
User: ['Vamsi S.', 'Experienced Software Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Web development, Cloud development, Database development, Business Intelligence and Mainframe Modernization.', 'Software Engineer at Inovalon', 'Inovalon', '[{"company":"Inovalon","company_id":"inovalon","industry":"Information Technology and Services","location":"Vienna, Virginia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Inovalon","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/inovalon"},{"company":"Meijer","company_id":"meijer","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"","duration":"Feb 2019 Apr 2021 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2021","start_date":"Feb 2019","subtitle":"Meijer","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/meijer"},{"company":"City of Chesapeake","company_id":"city-of-chesapeake","location":"","positions":[{"description":"","duration":"Oct 2015 Feb 2019 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2019","start_date":"Oct 2015","subtitle":"City of Chesapeake","title":"Software Developer"}],"url":"https://www.linkedin.com/company/city-of-chesapeake"}]', '["Ivan Malinov “Vamsi is one of the best developers I have ever worked with. His experience in Azure is huge and I have learned much from him. He is well versed in designing cloud enterprise applications and takes into account both supportablity and scalability into his designs. Vamsi has a very calm personality and keeps his cool even in high stress situations. He is extremely collaborative and does not hesitate to give a helpful hand when he has the opportunity. He is a great mentor who spends the time to explain complex logic and ensures that everyone understands the design.”","Chris Moore “ Vamsi joined my team as a contractor as he had worked within my organization, and his project had completed. He was a highly regarded .Net developer, and I would soon realize why. Vamsi has a deep understanding of not only .Net, but also with Microsoft Azure and object oriented design and SOLID principles. What makes Vamsi stand out from his peers is his ability to succinctly communicate highly complex applications to business users. He also is very collaborative, and he is not afraid to speak up and point out flaws in design. He does this all in a highly professional manner. My team is sad to see Vamsi leave. If you’re a hiring manager viewing this, hiring Vamsi is a no brainer. He’s a team player and is highly productive. ”"]']
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The agent's job is to provide technical support and customer service, and today the agent is reaching out to the user because they need assistance with resolving a software issue.
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Agent: ['Kathleen Berry', 'Experienced Professional with a demonstrated history of working in the marketing, event planning and funeral service industry. Skilled in Negotiation, Business Planning, Fund Raising, Operations Management, Coaching, Training and Retail. Strong business development professional with a College Prep focused education from Magnificat High School and a BA from John Carroll University.', 'Kathleen M. Berry & Associates LLC- Owner', 'Kathleen M. Berry & Associates, LLC', '[{"company":"Kathleen M. Berry & Associates, LLC","company_id":null,"location":"Cleveland, Ohio","positions":[{"description":"A multi faceted company designed to assist funeral professionals with training, selling, educational opportunities and selection room displays as well as being resource company for funeral merchandising companies. I am here to help coordinate meetings and conventions, assist in bringing new products to market and be available to participate in projects you may have, I would love to help you! Fund Raising and Event Planning are also part of KMB & Associates LLC. If you are in need of a person to help organize a fundraising event from top to bottom, or planning a meeting or conference and need hotel, meals, educational speakers, etc., another one of my specialties.","duration":"Jul 2012 - Present 9 years 6 months","duration_short":"9 years 6 months","end_date":"Present","start_date":"Jul 2012","subtitle":"Kathleen M. Berry & Associates, LLC","title":"Owner"}],"url":""},{"company":"Pure Enchantment","company_id":null,"location":"19100 Old Detroit Road Rocky River, Ohio","positions":[{"description":"Small family owned boutique type shop on Old Detroit Rd. in Rocky River, Ohio. Seasonal holiday duties included but were not limited to packaging product, greeting and assisting customers, working the register, stocking shelves and packing holiday trios/gifts. Small family owned boutique type shop on Old Detroit Rd. in Rocky River, Ohio. Seasonal holiday duties included but were not limited to packaging product, greeting and assisting customers, working the register, stocking shelves and packing holiday trios/gifts.","duration":"Oct 2017 Dec 2017 3 months","duration_short":"3 months","end_date":"Dec 2017","start_date":"Oct 2017","subtitle":"Pure Enchantment","title":"Seasonal Sales Associate"}],"url":""},{"company":"American Coach Sales","company_id":null,"location":"Cleveland, Ohio","positions":[{"description":"Coordinated printed Marketing and Advertising efforts; Planned, setup, worked exhibit and tore down conventions; Arranged for travel for personnel in office; Supported sales efforts. Coordinated printed Marketing and Advertising efforts; Planned, setup, worked exhibit and tore down conventions; Arranged for travel for personnel in office; Supported sales efforts.","duration":"May 2012 Mar 2017 4 years 11 months","duration_short":"4 years 11 months","end_date":"Mar 2017","start_date":"May 2012","subtitle":"American Coach Sales","title":"Marketing, Sales and Conventions"}],"url":""},{"company":"Gilmour Academy","company_id":"gilmouracademy","location":"Gates Mills, Ohio","positions":[{"description":"Worked on raising dollars for the Gilmour Annual Fund developing different and creative campaigns in the Advancement Department; Liaison to the GIlmour Alumni Association and Gilmour Academy Alumni Parent Association (GAAPA). Worked on raising dollars for the Gilmour Annual Fund developing different and creative campaigns in the Advancement Department; Liaison to the GIlmour Alumni Association and Gilmour Academy Alumni Parent Association (GAAPA).","duration":"Oct 2013 Aug 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2016","start_date":"Oct 2013","subtitle":"Gilmour Academy","title":"Annual Fund Coordinator"}],"url":"https://www.linkedin.com/company/gilmouracademy"},{"company":"Wilbert Funeral Services, Inc,","company_id":null,"location":"","positions":[{"description":"Delivered Continuing Education programs for funeral professionals and Mortuary Science Schools. Provided sales training, assistance and other support functions throughout North America for our licensed network and their sales people. Responsibility for all conventions, including national and assistance at the state level, which also included all logistics (planning, set-up, working, and tearing down). For national and regional sales meetings negotiated hotels, educational speakers, meals, secured awards/give-a-ways and all the details that made these successful. Assisted with fundraising efforts for the Wilbert Foundation whose mission is to work with Children\'s Chaplaincy Programs in Hospitals In North America.Worked with their First Responder program that provides any first responder killed in the line of duty a free stainless steel burial vault for traditional burial or urn vault and urn if cremation is chosen.","duration":"Sep 1998 May 2012 13 years 9 months","duration_short":"13 years 9 months","end_date":"May 2012","start_date":"Sep 1998","subtitle":"Wilbert Funeral Services, Inc,","title":"Professional Development Manager"}],"url":""},{"company":"National Funeral Directors Association","company_id":"national-funeral-directors-association","location":"Cleveland and Westlake, OH","positions":[{"description":"Family funeral business who served families at their time of need. Helped to expand business to second location in Westlake, OH in 1985Licensed Funeral Director (1979) Licensed Health and Life Insurance Agent (1985)Certified Funeral Service Practitioner (2002) Family funeral business who served families at their time of need. Helped to expand business to second location in Westlake, OH in 1985Licensed Funeral Director (1979) Licensed Health and Life Insurance Agent (1985)Certified Funeral Service Practitioner (2002)","duration":"Aug 1977 Feb 1995 17 years 7 months","duration_short":"17 years 7 months","end_date":"Feb 1995","start_date":"Aug 1977","subtitle":"National Funeral Directors Association","title":"Funeral Director"}],"url":"https://www.linkedin.com/company/national-funeral-directors-association"}]', '["Joe Weigel “I am proud to say that Kathleen is both a personal and professional friend. She makes it a point to put other\'s interests before hers. I am a better person for having known and worked with Kathleen. She is driven to complete any task given to her and does so efficiently and with a great deal of professionalism. One of the truly under appreciated people in the funeral profession.”","Jon O\'Hara “Kathleen is one of the most well respected individuals in funeral service. Her reputation among our colleagues in profession is nothing less than stellar and positive. Her reputation comes from a multidimensional and comprehensive understanding/expertise of our beloved profession.”"]']
User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']
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The agent's job is to collaborate with marketing professionals from various industries to enhance their brand presence, and today the user is reaching out to the agent because they need assistance in developing a comprehensive digital marketing strategy for their manufacturing company.
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Agent: ['Mohit Gupta', 'Experienced Software Engineering leader with strong experience in delivering cloud, client and customer focused experiences and products.', 'Sr Manager, Software Development at Amazon', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet","location":null,"positions":[{"description":"Leading the development and delivery of new and exciting customer experiences for IMDb TV. My team develops and delivers the FireTV integration, services and additional clients for iMDb TV.","duration":"Nov 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Amazon","title":"Senior Manager, Software Development"},{"description":"Drove the vision, team and delivery of the Amazon Alexa for PC product. The product was built from the ground up under Mohit\'s leadership to provide customers the experience of Alexa from their familiar PC devices. Working closely with several companies in the industry to make this a flagship experience for Alexa customers.","duration":"Nov 2016 Nov 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2019","start_date":"Nov 2016","subtitle":"Amazon","title":"Software Development Manager"},{"description":"Developed and delivered a new product \\"Daily Dish\\" for Amazon Restaurants. Set up the team from scratch and delivered on the technology behind the product, ahead of schedule and with no downtime.","duration":"Oct 2014 Nov 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2016","start_date":"Oct 2014","subtitle":"Amazon","title":"Software Development Manager"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"Responsible for designing, implementing and delivering business intelligence tools for external customers using SQL analysis services. - Recruited, developed and managed a global, cross-functional team which delivered on the business objectives on time and on budget. - Developed the prototype which became the Power Pivot product; executing the vision through innovative solutions. - Created the project plans, budgeted allocation and achieved stakeholder buy-in for the project implementation. - Transitioned processes from Waterfall to Agile and Scrum model which enabled the team to deliver products and services with high quality on short iterations. - Led the architecture to add the new SSDT-BI product for professional BI customers with minimal incremental costs. - Successfully collaborated cross-group with the Office, Bing and the Developer divisions to deliver market-changing plan of integrating Power Pivot into Microsoft Excel. - Coached and developed poor performers into highly motivated, productive and successful engineers by focusing on the specific technical and soft skills required. - Guided the team as scrum master, liaising with product owners and team to ensure delivery of requirements, expectations and objectives.","duration":"2008 2014 6 years","duration_short":"6 years","end_date":"2014","start_date":"2008","subtitle":"Microsoft","title":"Principal Development Lead | Software Development Manager"},{"description":"Taking over the management of an existing team, responsible for moving the product strategy forward for the application programmability stack. - Reformed and refined the product strategy for the VSTA product based on extensive customer and partner feedback, achieving a higher level of satisfaction for the product. - Successfully re-pivoted the team around the enhanced product strategy by clarifying the vision, setting the roadmap and delivering a high quality product through a full development lifecycle. - Led the architecture changes allowing our customers to resolve multi-versioning issues; significantly reducing integration cost for them.","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Microsoft","title":"Senior Development Lead"},{"description":"A senior member of the team of software developers, delivered on creating and executing on the vision of an Office programmability toolset in the form of the VSTO product. - Successfully demonstrated the feasibility of the vision by creating the first prototype for the product. - Achieving buy-in from stakeholders, implemented the strategy to create the first runtime and toolset that significantly reduced the complexity for developers to target Office as a platform. - Delivered on a framework that automated the creation of controls for the product, resulting in incremental development costs to drop more than ten-fold.","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"Microsoft","title":"Senior Software Design Engineer"},{"description":"Responsible for executing on the Office Developer product by implementing various tools and wizards.","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Microsoft","title":"Software Design Engineer"},{"description":"Responsible for supporting external developers who were creating device drivers targeting various versions of Windows.","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Microsoft","title":"Developer Support Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Wacom Technologies","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Wacom Technologies","title":"Software Design Engineer"}],"url":""},{"company":"Silicon Valley Technology","company_id":null,"location":"","positions":[{"description":"","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"Silicon Valley Technology","title":"Software Engineer"}],"url":""}]', '["Vladik Branevich “Mohit is a highly professional, motivated and thorough engineer and leader. His deep technical knowledge and great analytic thinking contributed a lot to the success of our teams\' collaboration and achievements. It is always a pleasure and a privilege working with Mohit.”","Wayne Robertson “Mohit is a strong leader with an excellent combination of people and technical skills. His ability to design well thought out solutions, as well as identify potential issues with the available options were evident when working with him. He is very approachable and willing to share his knowledge. It was a pleasure working with him.”"]']
User: ['Samantha Reedy', 'Ecommerce marketing manager with experience in growing large brands on digital marketplaces in multiple different industries.Specialties: eCommerce | Brand and Product Marketing | Product Management | Digital Content Development | SEO & SEM | Social Media Advertising | Digital Marketing | Campaign Development | Event Planning | Market Research | Copywriting | Strategic Planning | Competitive Analysis | Community Development | Sales', 'eCommerce Marketing Manager at Foundations Worldwide', 'Foundations Worldwide, Inc', '[{"company":"Foundations Worldwide, Inc","company_id":"foundations-worldwide","industry":"Manufacturing","location":null,"positions":[{"description":"","duration":"Aug 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Foundations Worldwide, Inc","title":"eCommerce Marketing Manager"},{"description":"","duration":"Sep 2017 Aug 2020 3 years","duration_short":"3 years","end_date":"Aug 2020","start_date":"Sep 2017","subtitle":"Foundations Worldwide, Inc","title":"eCommerce Marketing Specialist - Retail & Hospitality Industries"},{"description":"","duration":"Jul 2016 Sep 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2017","start_date":"Jul 2016","subtitle":"Foundations Worldwide, Inc","title":"Marketing Specialist"}],"url":"https://www.linkedin.com/company/foundations-worldwide"},{"company":"MGA Entertainment","company_id":"mga-entertainment","location":null,"positions":[{"description":"","duration":"Nov 2013 Jul 2016 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2016","start_date":"Nov 2013","subtitle":"MGA Entertainment","title":"eCommerce Marketing Associate"},{"description":"","duration":"Apr 2013 Nov 2013 8 months","duration_short":"8 months","end_date":"Nov 2013","start_date":"Apr 2013","subtitle":"MGA Entertainment","title":"Marketing Coordinator - Little Tikes Company"}],"url":"https://www.linkedin.com/company/mga-entertainment"},{"company":"FirstMerit Bank","company_id":"firstmerit-bank","location":"Akron, Ohio","positions":[{"description":"","duration":"Jun 2012 Dec 2012 7 months","duration_short":"7 months","end_date":"Dec 2012","start_date":"Jun 2012","subtitle":"FirstMerit Bank","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/firstmerit-bank"},{"company":"Kent State University","company_id":"kent-state-university","location":"Kent, OH","positions":[{"description":"","duration":"Aug 2010 Dec 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2012","start_date":"Aug 2010","subtitle":"Kent State University","title":"Classified Ad Sales Representative"}],"url":"https://www.linkedin.com/company/kent-state-university"},{"company":"Westmoreland Community Action","company_id":"westmoreland-community-action","location":"Greensburg, PA","positions":[{"description":"","duration":"May 2011 Jun 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2012","start_date":"May 2011","subtitle":"Westmoreland Community Action","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/westmoreland-community-action"}]', '["Lauren Zaslansky Conner “Samantha was a terrific employee and team member! She was skilled at communicating with colleagues and partners at all levels. By using those relationships along with her project management skills, she helped take our brand presence to the next level! Samantha has maturity beyond her years. I was always able to trust her to work independently, yet seek support appropriately. Any company that hires Samantha would be lucky to have her!”","Janet Parham “Samantha has made great strides in her role at Little Tikes in the past year. She has taken on the challenge of making sure the MGA Brands are well represented across our retail partner websites. Samantha\'s keen eye for marketing new products help boost product sales across our .com channels. Samantha has taken a position that was vacant in the company for a few years and sculpted it into a role where she is well respected by the sales directors and can be relied on to get the job done!”"]']
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The agent's job is to provide event planning and logistics services, while the user is reaching out to the agent because they need assistance with creative problem-solving and strategic thinking for an upcoming high-profile event they are organizing.
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Agent: ['Lanette Littlejohn-Brown-ACS, CL', 'Logistics and event planning specialist. Includes script writing and video direction. Consummate delivery of complex concepts in layman terms. Good leadership abilities through multiple task and project completion. Good team player.Specialties: Training and Development', 'Seasonal Readiness Coordinator', 'Exelon-ComEd', '[{"company":"Exelon-ComEd","company_id":"exelon","industry":"Utilities","location":"","positions":[{"description":"*Change agent with the ability to utilize different venues for concept buy-in.\\" Project management skills utilized in the Managment Model rollout. Facilitates the implementation of the Business Plan; identifies performance gaps, threats, and development of alignment and other department initiatives to close gaps; ensures alignment of BP with budget and LRP. *Responsible for all WM personnel training. This includes being the liaison between training department, scheduling, developing, and any other class logistics. Conducting task analysis of job positions to design training curriculum for multiple subjects including software products.*Corrective Action Process coordinator responsible for WM adherance participation including Government commitments and Escalated Complaints. Identifies lessons learned from any initiatives or assessments conducted for Human Error prevention","duration":"Nov 1996 - Present 24 years 10 months","duration_short":"24 years 10 months","end_date":"Present","start_date":"Nov 1996","subtitle":"Exelon-ComEd","title":"Human Performance Specialist"}],"url":"https://www.linkedin.com/company/exelon"},{"company":"Commonwealth Edison/ Exelon","company_id":null,"location":"","positions":[{"description":"Current position involving document writing, training assessment, development, and coordination. Business and Continuity planning.Also responsible for corrective action task management and summaries for task completion. Current position involving document writing, training assessment, development, and coordination. Business and Continuity planning.Also responsible for corrective action task management and summaries for task completion.","duration":"1996 - Present 25 years","duration_short":"25 years","end_date":"Present","start_date":"1996","subtitle":"Commonwealth Edison/ Exelon","title":"Human Performance Specialist"}],"url":""},{"company":"National Association of Parliamentarians","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Following the RONR. Following the RONR.","duration":"Dec 2012 - Present 8 years 9 months","duration_short":"8 years 9 months","end_date":"Present","start_date":"Dec 2012","subtitle":"National Association of Parliamentarians","title":"Member"}],"url":""},{"company":"LLJB Creative Solution","company_id":null,"location":"[email protected]","positions":[{"description":"Let me provide the creative solution to your event or trip. Let me provide the creative solution to your event or trip.","duration":"2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2010","subtitle":"LLJB Creative Solution","title":"Event Planner"}],"url":""},{"company":"Sigma Gamma Rho Sorority, Inc.","company_id":"sigma-gamma-rho-sorority-inc.","location":"Chica","positions":[{"description":"current member about to celebrate 40 years. current member about to celebrate 40 years.","duration":"Jul 1973 - Present 48 years 2 months","duration_short":"48 years 2 months","end_date":"Present","start_date":"Jul 1973","subtitle":"Sigma Gamma Rho Sorority, Inc.","title":"Soror"}],"url":"https://www.linkedin.com/company/sigma-gamma-rho-sorority-inc."},{"company":"JCI-Christ Universal Temple","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Study Metaphysics, Fillmorian/Unity based coursesTwelve PowersAtom Smashing PowerBasic Truths Study Metaphysics, Fillmorian/Unity based coursesTwelve PowersAtom Smashing PowerBasic Truths","duration":"1996 May 2012 16 years","duration_short":"16 years","end_date":"May 2012","start_date":"1996","subtitle":"JCI-Christ Universal Temple","title":"Student"}],"url":""},{"company":"New Dimensions-Chicago","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Media Sales and gathering participant Media Sales and gathering participant","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"New Dimensions-Chicago","title":"Member"}],"url":""},{"company":"Ardyss","company_id":"ardyss","location":"","positions":[{"description":"Body Foundation and Nutritional Supplement coordinator able to work with individuals to change their life.An Appointment with Ardyss will change your life. Body Foundation and Nutritional Supplement coordinator able to work with individuals to change their life.An Appointment with Ardyss will change your life.","duration":"Apr 2009 Sep 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2011","start_date":"Apr 2009","subtitle":"Ardyss","title":"Supervisor"}],"url":"https://www.linkedin.com/company/ardyss"},{"company":"YTB Travel","company_id":"ytb-travel","location":"","positions":[{"description":"Provide Travel and Event Planning to Customers Provide Travel and Event Planning to Customers","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"YTB Travel","title":"Travel Agent"}],"url":"https://www.linkedin.com/company/ytb-travel"},{"company":"ComEd","company_id":"comed","location":"","positions":[{"description":"Responsible for the development and delivery of several proprietary software programs. Also, delivered Diversity and other soft skill training including leadership training. Provided assessment and advisory council to several department curriculum including sales force, billing, call center, supervisors, and field crew personnel. Responsible for the development and delivery of several proprietary software programs. Also, delivered Diversity and other soft skill training including leadership training. Provided assessment and advisory council to several department curriculum including sales force, billing, call center, supervisors, and field crew personnel.","duration":"Nov 1996 Sep 2000 3 years 11 months","duration_short":"3 years 11 months","end_date":"Sep 2000","start_date":"Nov 1996","subtitle":"ComEd","title":"www.exeloncorp.com"}],"url":"https://www.linkedin.com/company/comed"},{"company":"Bank of America","company_id":"bank-of-america","location":"","positions":[{"description":"Lockbox re-engineering training specialist traveling to California for the development and delivery of training to lockbox personnel. This included learning the new imagery system and developing training modules for delivery. Lockbox re-engineering training specialist traveling to California for the development and delivery of training to lockbox personnel. This included learning the new imagery system and developing training modules for delivery.","duration":"Sep 1994 Aug 1996 2 years","duration_short":"2 years","end_date":"Aug 1996","start_date":"Sep 1994","subtitle":"Bank of America","title":"Training Specialist"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"AFSA Data Corporation","company_id":null,"location":"","positions":[{"description":"Student Loan Collection Service Supervisor responsible for over twenty College and University representatives. Liaison to the schools and to their students, accounting, and skill development as a trainer. Student Loan Collection Service Supervisor responsible for over twenty College and University representatives. Liaison to the schools and to their students, accounting, and skill development as a trainer.","duration":"1977 1994 17 years","duration_short":"17 years","end_date":"1994","start_date":"1977","subtitle":"AFSA Data Corporation","title":"Supervisor/Trainer"}],"url":""},{"company":"American National Educational Corporation","company_id":null,"location":"","positions":[{"description":"Student Loan billing and Accounting services for Major colleges and Universities throughout the United States Student Loan billing and Accounting services for Major colleges and Universities throughout the United States","duration":"1976 1992 16 years","duration_short":"16 years","end_date":"1992","start_date":"1976","subtitle":"American National Educational Corporation","title":"Accountant"}],"url":""}]', '["Kathy Thigpen “Lanette is a detailed oriented, thoughtful developer of learning content. She is also adept at managing the learning process and communicating results and strategies to Senior Leadership.”","Veronica Bruhl “The strongest trait that I saw Lanette exhibit while I was working with her in 2008 was her ability to keep people on track. She would record everything and then would have the ability to pull that information when needed to keep everyone focused on dates, issues, and deliverables.”"]']
User: ['Robert Mikolitch', 'PROFESSIONAL STRENGTHS Business & Revenue Development, Competitive Analysis, Diplomatic/Event Protocol, Creative & Innovative Problem Solving, Strategic Thinker with a Client & Vendor Management, Team Building & Leadership, high potential approach, Forecasting & Budget Prep, Public Relations/Branding, Menu, Decor & Event Design, Wedding Design and Sales & Marketing Management', 'Hospitality, Event & Design Consultant', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Self-employed","title":"Event, Wedding & Project Consultant"}],"url":""},{"company":"Government of the District of Columbia","company_id":"government-of-the-district-of-columbia","location":"","positions":[{"description":"Appointment through the Office of Mayor Muriel Bowser, Office of Talent & Appointments Appointment through the Office of Mayor Muriel Bowser, Office of Talent & Appointments","duration":"Dec 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Government of the District of Columbia","title":"District of Columbia Recreational Trails Advisory Committee"}],"url":"https://www.linkedin.com/company/government-of-the-district-of-columbia"},{"company":"Fairmont Washington, D.C.","company_id":"the-fairmont-washington-d-c-","location":"Washington, District of Columbia, United States","positions":[{"description":"Successful leader of a diverse, goal driven and result-oriented team utilizing strategic, creative and revenue driven marketing plans resulting in $3M annually. Solicited, designed and executed weddings, conferences and galas up to 600 attendees, Developed and creatively targeted new business and strengthened existing client relationships. Developed marketing events and sponsorship agreements with clients and vendors with ongoing emphasis on strategic planning, magazine and social media-featured marketing. Hosted and participated in key industry networking events and local non-profit committees.","duration":"Jun 2002 Aug 2020 18 years 3 months","duration_short":"18 years 3 months","end_date":"Aug 2020","start_date":"Jun 2002","subtitle":"Fairmont Washington, D.C.","title":"Director of Catering & Events"}],"url":"https://www.linkedin.com/company/the-fairmont-washington-d-c-"},{"company":"The St. Regis, Washington, D.C.","company_id":"st.-regis-hotel","location":"Washington, D.C.","positions":[{"description":"-Responsible for Catering Team focused on solicitation of high profile social, corporate, wedding, and political events for this landmark hotel located one block from The White House. -Increased revenue production by 85% over five year period and increased rental 340%.-Solicited and executed Presidential and Inaugural events and state occasions held at the Hotel -Responsible for Catering Team focused on solicitation of high profile social, corporate, wedding, and political events for this landmark hotel located one block from The White House. -Increased revenue production by 85% over five year period and increased rental 340%.-Solicited and executed Presidential and Inaugural events and state occasions held at the Hotel","duration":"Jun 1996 Jun 2002 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jun 2002","start_date":"Jun 1996","subtitle":"The St. Regis, Washington, D.C.","title":"Director of Catering"}],"url":"https://www.linkedin.com/company/st.-regis-hotel"},{"company":"The Ritz-Carlton Hotel Company, L.L.C.","company_id":"the-ritz-carlton-hotel-company-llc","location":"McLean, Virginia, Arlington Virginia","positions":[{"description":"-Recruited by Ritz-Carlton as Director of Catering for Pentagon City property, 1992-1993. -Promoted to Ritz-Carlton, Tysons Corner in McLean, Virginia, 1994-1996.-Exceeded annual budget of $6,000,000 -Created holiday menu concept resulting in $1,000,000 in holiday event sales.-Developed off premise catering program to increase hotel\'sculinary reputation in the social community -Recruited by Ritz-Carlton as Director of Catering for Pentagon City property, 1992-1993. -Promoted to Ritz-Carlton, Tysons Corner in McLean, Virginia, 1994-1996.-Exceeded annual budget of $6,000,000 -Created holiday menu concept resulting in $1,000,000 in holiday event sales.-Developed off premise catering program to increase hotel\'sculinary reputation in the social community","duration":"1992 1996 4 years","duration_short":"4 years","end_date":"1996","start_date":"1992","subtitle":"The Ritz-Carlton Hotel Company, L.L.C.","title":"Director of Catering"}],"url":"https://www.linkedin.com/company/the-ritz-carlton-hotel-company-llc"},{"company":"Palace Hotel, a Luxury Collection Hotel","company_id":"palace-hotel","location":"San Francisco, CA","positions":[{"description":"-Responsible for local catering sales, catering team staffing, policies and solicitation for the reopening of this landmark Hotel built in 1875 after a 150 million dollar restoration as part of Starwood\'s Luxury Collection of iconic hotels.-Developed and facilitated The Palace\'s pre-opening and historic opening celebrations including interior and exterior decor, opening gift and Gumps department store window salute-Developed and executed gala events underwritten as part of the Hotel\'s opening to benefit the city\'s arts and cultural community including the Symphony\'s Black & White Ball, The Asian Art Museum, San Francisco Opera and the San Francisco Ballet, The English Speaking Union and The San Francisco Historical Society","duration":"1990 1992 2 years","duration_short":"2 years","end_date":"1992","start_date":"1990","subtitle":"Palace Hotel, a Luxury Collection Hotel","title":"Director of Events"}],"url":"https://www.linkedin.com/company/palace-hotel"}]', '["Carla Murray “Bob Mikolitch is an exceptional, innovative and creative leader and team member. I have worked with, watched and mentored Bob since our time working together from 1988 to 1990. We were a team of sales and catering leaders who focused on delivering exceptional experiences to our customers and robust profits to our ownership. Bob took the lead on how to constantly raise the bar resulting in year after year revenue growth and customers who returned each year to work with him. He is a savvy strategic thinker and excellent problem solver. His ability to see around the corner and create a trend versus following the trends makes him a rare talent. Whether it is decor, menus or working through a challenging budget/forecasting exercise, Bob brings a talent to the the task possessed by few. Highly recommend Bob as a leader of people and leader of creative thought.”","David Adler “Robert is one of the most respected people in the events industry. He has a loyal following and is an icon, especially in the Washington D.C. market. I have known him for more than a dozen years and depend on his advice on all aspects of the industry. His level of professionalism and taste always sets a high standard. Robert also has a sense of innovation that keeps him and the guests that come to events that he is involved in, fresh, and always wanting more. ”"]']
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The agent's job is to manage all business activities and deliverables associated with Support as a Service (SaaS) Programs, and today the user is reaching out to the agent because they need assistance in implementing a new software solution for their company.
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Agent: ['Ron Musselman', "Now - We build sprint cars with emphasis on safety and quality. Maxim chassis' win countless races and championships every year across North America, Australia and New Zealand. racemaxims.com Then - Responsible for managing all business activities, deliverables, and projects associated with Support as a Service (SaaS) Programs supporting IBM's largest SaaS clients. Construct partnerships between clients, IBM, vendors, and subcontractor organizations as well as manage implementation of partnerships to address business opportunities. Skilled in client relationship management, consultative selling, financial/business management, portfolio/program management, and team/people management. Accountable for meeting revenue, profit, and growth objectives and for improving overall customer satisfaction targets. Areas of Expertise: • Client Relationships - Trusted Advisor to Mid/upper level management including C-Suite • Operations Management – Data Center support, incident management, problem management, availability management, quality management, operational monitoring, continuous improvement and event management. Maximizes customer experience and delivers high level of service • Services - large managed services and outsourcing, technical services, consulting and high availability • Professional Acumen – Certified Project Executive in Managing the Client Experience – expert level and PMP certification • Management – 7 years of directing a PMO and managing direct reports • Sales – 10 + years of meeting and exceeding sales quotas/budgets individually and team Specialties: Leadership, Global Customer Support Services, Managed Services Delivery, Vendor Management, Outsourcing, Project Management Office, Program Management, Consultative Sales, Incident Management, Availability Management, Operational Monitoring, Event Management, Business Partner Relationships, Contract/Statements of Work, Governance, IT, DR Resiliency, Disaster Recovery, Hardware Maintenance, Global Service Account Management, Data Center, Forward Thinking, Servers, Storage, Networking, Customer Services, Microsoft Office, Marketing, Strategy, Strategic Planning, Cross-functional Team Leader, Operations Management, Business Operations Specialties: Excellent Communication, Judgement, Confidence, Business Partnership, Communication Skills, Best Practices, Track Record, Resolve Issues, Self-Starter, IBM Certified Project Executive, Project Management Institute PMP® Certified, Stanford University SCPM® Certification", 'Co-Owner at MAXIM RACING, INC --- Retired from IBM Corporation', 'MAXIM RACING, INC', '[{"company":"MAXIM RACING, INC","company_id":"maxim-racing-inc","industry":"Software Development","location":"Springfield, Illinois","positions":[{"description":"Worlds leading manufacturer of Sprint car chassis\' and components. We have nine dealers in North America and one in Australia and New Zealand. Maxim was awarded \'Chassis Manufacturer of the Year\' in 2019, 2020, and again in 2021 by the World of Outlaw\'s sanctioning body. Maxim has 15 employee\'s and builds 350 - 400 chassis\' each year. In October of 2014, Ron and his brother Dan formed a partnership and acquired Maxim Inc. from previous owner Chuck Merrill. Both have been involved in sprint car racing for over 40 years and have over 30 years of business, manufacturing and customer satisfaction experience. Vision Statement:To become the world\'s leading manufacturer of sprint car chassis\' and components. Mission Statement:Make the best sprint car chassis\' and components with the highest levels of quality while providing exceptional customer service.","duration":"Nov 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Nov 2014","subtitle":"MAXIM RACING, INC","title":"Co-Owner"}],"url":"https://www.linkedin.com/company/maxim-racing-inc"},{"company":"IBM","company_id":"ibm","location":null,"positions":[{"description":"Core competencies include:\uf02d Project Management \uf02d Client Relationship Building \uf02d Thought Leadership Development \uf02d Complex Business Escalations\uf02d Customer Support & Team Building \uf02d Client Facing \uf02d Dedication to Clients Success \uf02d Supplier Management\uf02d Client Awareness and Metrics Attainment \uf02d Presentation and CommunicationDirect delivery, service-level attainment metrics, contract financials, customer satisfaction and revenue generation for complex large 4 Walls Telco services management contract, Manage complex supply chain and contracts for hardware, software, and service delivery spanning 20 major data centers valued at $1.2B. Manager of PMO delivery team with 10 direct reports. Engage team and providers to provide excellent customer service for End Users and Business Stakeholders","duration":"2008 Oct 2019 11 years","duration_short":"11 years","end_date":"Oct 2019","start_date":"2008","subtitle":"IBM","title":"Certified Delivery Project Executive"},{"description":"Provided leadership to newly formed project management office (PMO) supporting $450M service management telco contract during implementation phase. Identified organization deficiencies that allowed proper staffing of PMO.• Led team consisting of representatives evaluating and modifying processes that reduced service tickets on worldwide laptop vendor, in addition to significantly lowering total number of tickets resulting in cost savings of 13%.• Awarded for fine tuning PMO for steady state delivery and reducing total tickets that led to cost savings.","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"IBM","title":"IBM Customer Services Delivery Segment Manager"},{"description":"Assisted territory sales representatives in providing marketing hardware maintenance and customer services to clients within 9 state geography as well as collaborated with IBM service branch offices.• Sold first IBM Disaster Recovery Services business in Illinois to A.E. Staley Manufacturing gaining contract valued at $352K.• Recognized with 2 IBM Hundred Percent Club awards for exceeding services sales attainment.","duration":"1993 May 2007 14 years","duration_short":"14 years","end_date":"May 2007","start_date":"1993","subtitle":"IBM Corporation","title":"Senior Operational Support Executive"},{"description":"","duration":"1992 1993 1 year","duration_short":"1 year","end_date":"1993","start_date":"1992","subtitle":"IBM","title":"Operational Support Executive"},{"description":"","duration":"1990 1993 3 years","duration_short":"3 years","end_date":"1993","start_date":"1990","subtitle":"IBM","title":"Associate Service Business Specialist"},{"description":"","duration":"1980 1990 10 years","duration_short":"10 years","end_date":"1990","start_date":"1980","subtitle":"IBM","title":"Service Marketing Specialist"}],"url":"https://www.linkedin.com/company/ibm"}]', '["Sejal Joshi “Ron is that rare combination of work ethic, common sense, innovative thinking, and an ability to hone in rapidly on problems and the solutions to those problems, coupled with leadership ability that make him a true asset. His role supporting multiple vendors on the largest telecom company Mid-range Managed Services contract is testament to his attitude, aptitude, and ability. Ron always does what he says he’s going to do and cares deeply about his clients. ”","Shawn Haley “Ron\'s experience as a Certified Project Executive and with building executive relationships on a very large communications account for many years makes him an excellent candidate. He understands service delivery and customer service for data center equipment. More importantly, he has the skills to really listen to clients to understand their business needs and can recommend solutions. Ron can creatively package solutions that he has been able to deliver with excellence well after the contracts are signed. Ron is a forward thinker and truly an asset to the team!”"]']
User: ['Sydney Scott', 'Full stack software engineer with a background in philosophy, writing, and editing. My prior experience makes me logical, analytical, and intensely focused on the real-world impacts of everything I build. As a writer, I value clear, direct communication and technical precision while writing and describing code.', 'Associate Software Engineer at Better.com', 'Better.com', '[{"company":"Better.com","company_id":"betterdotcom","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Mar 2021","subtitle":"Better.com","title":"Associate Software Engineer"}],"url":"https://www.linkedin.com/company/betterdotcom"},{"company":"The Grace Hopper Program at Fullstack Academy","company_id":"grace-hopper-program","location":"","positions":[{"description":"• Mentored 40+ full-time software engineering students learning JavaScript, HTML, and CSS• Conducted technical interviews for prospective students• Served as project manager on 3 student projects • Mentored 40+ full-time software engineering students learning JavaScript, HTML, and CSS• Conducted technical interviews for prospective students• Served as project manager on 3 student projects","duration":"Nov 2020 Feb 2021 4 months","duration_short":"4 months","end_date":"Feb 2021","start_date":"Nov 2020","subtitle":"The Grace Hopper Program at Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/grace-hopper-program"},{"company":"Freelance","company_id":null,"location":"Greater New York City Area","positions":[{"description":"• Generated over 25,000 reads on a series of articles for plant-based lifestyle blog OneGreenPlanet• Copyedited print and digital campaigns and wrote social media copy• Created Facebook ad video scripts on behalf of content marketing agency Mediaplanet for clients including Verizon, Chubb, Nationwide, Noom, Zenni Optical, Anheuser Busch, Medtronic, Greenleaf Foods • Generated over 25,000 reads on a series of articles for plant-based lifestyle blog OneGreenPlanet• Copyedited print and digital campaigns and wrote social media copy• Created Facebook ad video scripts on behalf of content marketing agency Mediaplanet for clients including Verizon, Chubb, Nationwide, Noom, Zenni Optical, Anheuser Busch, Medtronic, Greenleaf Foods","duration":"Feb 2019 Nov 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2020","start_date":"Feb 2019","subtitle":"Freelance","title":"Editor and Writer"}],"url":""},{"company":"Compass Education Group","company_id":"compass-education-group","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2019 Oct 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2020","start_date":"Feb 2019","subtitle":"Compass Education Group","title":"Tutor"}],"url":"https://www.linkedin.com/company/compass-education-group"},{"company":"kin+kind","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Aug 2018 Feb 2019 7 months","duration_short":"7 months","end_date":"Feb 2019","start_date":"Aug 2018","subtitle":"kin+kind","title":"Marketing Associate"}],"url":""},{"company":"U.S. Department of Justice","company_id":"usdoj","location":"San Francisco, CA","positions":[{"description":"","duration":"Jul 2016 Apr 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2018","start_date":"Jul 2016","subtitle":"U.S. Department of Justice","title":"Paralegal Specialist"}],"url":"https://www.linkedin.com/company/usdoj"}]', '["Melody C. “Sydney and I worked together on a browser-based game called SpyQL that aimed to help new developers to learn SQL. Her quantitative background with editorial skills made her perfect for creating game logic, writing plots and questions for our game while making learning SQL fun. She is also a good team player who is willing to spend her own time supporting and helping others when challenges occurred. Sydney will be a great asset for any teams. Highly recommend and would love to work with her again in the future.”","Marie Crumpton “Sydney and I worked together to develop an e-commerce website while studying software engineering at Grace Hopper in Fullstack Academy. From the beginning, her decisiveness and efficiency allowed our group to quickly decide on our website topic and begin working. She is extremely knowledgable and took great initiative in looking into as well as successfully implementing new technologies. There are many parts of the website that were developed thanks to Sydney\'s hard work. I really enjoyed working with Sydney and she would be a fantastic addition to any software engineering team. I look forward to working with her again in the future!”"]']
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The agent's job is to provide investment advisory services and financial planning, while the user is reaching out to the agent because they need help understanding data and determining the ROI of a campaign.
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Agent: ['Bryan Smith', '”Team player: One who unites others toward a shared destiny through sharing information and ideas, empowering others and developing trust.”- Dennis KinlawScott Smith Financial, Inc Social Media Disclosures - https://www.scottsmithfinancial.com/disclosures-and-guidelines', 'Investment Advisor Representative', 'Scott Smith Financial', '[{"company":"Scott Smith Financial","company_id":"scott-smith-financial-inc","industry":"Investment Management","location":"Novi, Michigan","positions":[{"description":"Scott Smith Financial, Inc. (SSF) provides investment supervisory services, also known as asset management services and furnishes financial planning and investment advice through consultations. ASSET MANAGEMENT SSF offers asset management services to our advisory clients. We offer clients ongoing portfolio management services determined through individual investment goals, time horizons, objectives and risk tolerance. Investment strategies, investment selection, assets allocation, portfolio monitoring and the overall investment program will be based on the above factors. FINANCIAL PLANNING AND CONSULTING If financial planning services are applicable; the client will compensate SSF on a negotiable fixed fee basis. Services include but are not limited to a thorough review of all applicable topics including Wills, Estate Plan/Trusts, Investments, Taxes and Insurance. The client is under no obligation to act upon the investment advisor’s recommendation and if the client elects to act on any of the recommendations the client is under no obligation to effect the transaction through SSF. Investment Advisory Services Offered Through Scott Smith Financial, Inc. - A Registered Investment Advisor","duration":"Jan 2013 - Present 8 years 9 months","duration_short":"8 years 9 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Scott Smith Financial","title":"Investment Advisor Representative"}],"url":"https://www.linkedin.com/company/scott-smith-financial-inc"},{"company":"Novi Chamber of Commerce","company_id":"novi-chamber-of-commerce","location":"Novi, Michigan, United States","positions":[{"description":"","duration":"Jan 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Novi Chamber of Commerce","title":"Executive Committee - Treasurer"}],"url":"https://www.linkedin.com/company/novi-chamber-of-commerce"},{"company":"Lipari Foods","company_id":"lipari-foods","location":"Warren, Mi","positions":[{"description":"•\u200bWork to increase sales by building relationship with our customer base•\u200bTarget new customers through prospecting, cold calling, and sales meetings with Bakery and Deli Managers in my territory•\u200bAssisted other account managers by increasing their knowledge of our products •\u200bWork to increase sales by building relationship with our customer base•\u200bTarget new customers through prospecting, cold calling, and sales meetings with Bakery and Deli Managers in my territory•\u200bAssisted other account managers by increasing their knowledge of our products","duration":"Jan 2008 Apr 2013 5 years 4 months","duration_short":"5 years 4 months","end_date":"Apr 2013","start_date":"Jan 2008","subtitle":"Lipari Foods","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/lipari-foods"},{"company":"Coldwell Banker Schweitzer","company_id":null,"location":"Metro Detroit","positions":[{"description":"- Worked with Buyers and Sellers- Cold Calling - Worked with Buyers and Sellers- Cold Calling","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Coldwell Banker Schweitzer","title":"Real Estate Agent"}],"url":""},{"company":"Alcos, Inc","company_id":null,"location":"","positions":[{"description":"Worked with 401(k) Plan Participants during open EnrollmentsDrafted Retirement Plan DocumentsAutomated the Scanning and Filing process for the divisionTraveled with sales team to gain knowledge of current clients and how to prospect future clientsAssisted the financial service sales team with day to day administration Worked with 401(k) Plan Participants during open EnrollmentsDrafted Retirement Plan DocumentsAutomated the Scanning and Filing process for the divisionTraveled with sales team to gain knowledge of current clients and how to prospect future clientsAssisted the financial service sales team with day to day administration","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Alcos, Inc","title":"Financial Services Internship/Sales Assistant"}],"url":""}]', '["Jim Green “I first met Bryan many years ago at BNI. We served together on the BNI Leadership team, and even though he was younger, I knew right then Bryan was going to be a leader and successful in business. His knowledge and business sense was far beyond his years, which he continues to show today in the successes he achieves.”","Michael Rudell PHR, SHRM-CP “Bryan is a great team player who is always willing to help train new people and teach them the Lipari Foods way! It\'s sales representatives like Bryan that make Lipari such a great company. There were many occasions when I needed to get a new rep trained in the field and Bryan always made himself available as a mentor and leader to these folks! His knowledge of the company\'s systems and processes make him a valuable asset.”"]']
User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']
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The agent's job is to provide financial services solutions, and today, the agent is reaching out to the user because they need assistance with residential mortgage lending for their properties.
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Agent: ['Aliki Liadis-Hall', 'Specialties: Operations, Merchant Services/Payment Facilitation, Compliance, Underwriting and Risk, Fraud Prevention/Identification...', 'Vice President, Risk Strategy & Portfolio Analytics', 'Elavon, Inc.', '[{"company":"Elavon, Inc.","company_id":"elavon-inc","industry":"Financial Services","location":null,"positions":[{"description":"Building a suite of technology tools to increase productivity and workflow, prevent fraud, identify business risk, and improve analytical data. Through the use of data science, quantitative analytics and project management, the business of on-boarding, monitoring and reporting on our portfolio has never been more exciting!","duration":"Sep 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Elavon, Inc.","title":"Vice President, Risk Strategy & Portfolio Analytics"},{"description":"","duration":"Aug 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Elavon, Inc.","title":"Vice President, Global Risk Tool Leader"}],"url":"https://www.linkedin.com/company/elavon-inc"},{"company":"Merchants Acquirers Committee","company_id":"merchants-acquirers-committee","location":"","positions":[{"description":"Membership Committee Co-ChairConference Committee member Membership Committee Co-ChairConference Committee member","duration":"Jun 2011 - Present 10 years 11 months","duration_short":"10 years 11 months","end_date":"Present","start_date":"Jun 2011","subtitle":"Merchants Acquirers Committee","title":"Board Member"}],"url":"https://www.linkedin.com/company/merchants-acquirers-committee"},{"company":"North American Bancard","company_id":"north-american-bancard","location":null,"positions":[{"description":"In addition to my duties as Director of Compliance, I became the Director of Underwriting as well - responsible for a team of 30+ employees and 5 leaders representing 250k merchants with over $30 billion in processing.","duration":"Feb 2016 May 2018 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2018","start_date":"Feb 2016","subtitle":"North American Bancard","title":"Director of Underwriting and Compliance"},{"description":"Managing all aspects of government, industry, and regulatory compliance as it pertains to internal structure, as well as external endeavors.• Acquirer, processor, and card scheme primary liaison• EMV procedure and education• PCI DSS Program Director including merchant violations, breach prevention and remediation, data security consultant for merchants• IRS 6050W Program Director• Formed and trained an external ISO Underwriting and Annual Review process• Corporate representative for all audits• Policy and procedure creation, implementation, and ongoing managementProblem solving at a corporate level requires attention to detail and the ability to transcend departments and responsibilities to find the solution that will quickly and efficiently solve the problem at hand. Project time is spent discovering the core issue, outlining and working to implement a solution for prevention.","duration":"Jul 2013 May 2018 4 years 11 months","duration_short":"4 years 11 months","end_date":"May 2018","start_date":"Jul 2013","subtitle":"North American Bancard","title":"Director of Compliance"},{"description":"Innovating the Risk and Underwriting process through improved technology, systems, structure and communication.","duration":"May 2012 Jul 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2013","start_date":"May 2012","subtitle":"North American Bancard","title":"Senior Manager of Risk and Underwriting"}],"url":"https://www.linkedin.com/company/north-american-bancard"},{"company":"JetPay","company_id":"jetpay","location":null,"positions":[{"description":"Head up all operations for internal controls for merchant accounts and related relationships. Lead and direct all efforts across all channels on compliance as is regulated by the PCI Security Council which handles our industry.","duration":"Oct 2007 May 2012 4 years 8 months","duration_short":"4 years 8 months","end_date":"May 2012","start_date":"Oct 2007","subtitle":"JetPay","title":"Operations and Compliance Director"},{"description":"Executive level customer service representative. Was promoted to operations director.","duration":"Mar 2004 Oct 2007 3 years 8 months","duration_short":"3 years 8 months","end_date":"Oct 2007","start_date":"Mar 2004","subtitle":"JetPay Merchant Services","title":"Client Support Representative"}],"url":"https://www.linkedin.com/company/jetpay"},{"company":"MRF","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2005 6 years","duration_short":"6 years","end_date":"2005","start_date":"1999","subtitle":"MRF","title":"Security"}],"url":""},{"company":"Fantastic Sams","company_id":null,"location":"","positions":[{"description":"Professional Cosmetologist, licensed. Manager of other hairdressers in the salon. Professional Cosmetologist, licensed. Manager of other hairdressers in the salon.","duration":"Apr 1992 Mar 2004 12 years","duration_short":"12 years","end_date":"Mar 2004","start_date":"Apr 1992","subtitle":"Fantastic Sams","title":"Floor Manager"}],"url":""}]', '["Phil Bettendorf, PMP “Since 2012, Aliki and I have had many opportunities to work together on several initiatives at North American Bancard. Aliki has been Subject Matter Expertise (SME) and Stakeholder on projects for which I was the Project Manager. She demonstrates a deep knowledge of Risk and Compliance related subjects as they pertain to the Merchant Credit card services industry. Aliki has a passion for seeing things to the finish line and not giving up. She demonstrates this by assuring legal and compliance related projects have visibility, and she is a constant force to champion them thru to fruition.”","Karen Currie “Aliki is amazing! She is exceedingly knowledgeable and great to work with in any capacity. She is diligent to consider all aspects of a project to get the right results the first time. I am honored to have worked with someone of her caliber. She cares!”"]']
User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']
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The agent's job is to provide top-tier talent solutions to competitive organizations, and today the user is reaching out to the agent because they need assistance in finding a senior software developer for a short-term freelance project.
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Agent: ['Bob Lied', 'I like to solve problems with software. Starting as a member of technical staff at Bell Labs, I built forty years of experience at levels of software from real-time multi-threaded embedded systems to Unix application and web development. Attuned to the performance and reliability needs of telecom products, I enjoy creating robust software as well as working with the tools of software production (source code control, build automation, and so on). I am currently open to part-time or short-term opportunities without travel or relocation.', 'Senior Software Developer (Freelance)', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Naperville, Illinois, United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Freelance","title":"Senior Software Developer"}],"url":""},{"company":"Nokia","company_id":"nokia","location":null,"positions":[{"description":"Data extraction, transformation and presentation. Analyzing log files and data streams to extract performance data and system events, create canonical data representations, and build monitoring and reporting tools. Primary technologies are Perl and MySQL in a Linux cloud environment, with web app development, BIRT reporting, and Excel analysis.","duration":"Jan 2016 Jan 2021 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2021","start_date":"Jan 2016","subtitle":"Nokia","title":"System Engineer"},{"description":"Data extraction, transformation and presentation. Analyzing log files and data streams to extract performance data and system events, create canonical data representations, and build monitoring and reporting tools. Primary technologies are Perl and MySQL in a Linux cloud environment, with web app development, BIRT reporting, and Excel analysis.","duration":"2010 Jan 2021 11 years","duration_short":"11 years","end_date":"Jan 2021","start_date":"2010","subtitle":"Alcatel-Lucent","title":"Software developer"},{"description":"Software development at Alcatel-Lucent\'s Naperville-Lisle location. [] IP and ATM protocol processing in C++ VxWorks environment for 3G UMTS RNC. [] Implementation of IP Network Address Translation. [] Software maintenance of legacy protocol conversion between AAL2 and IP. [] UMTS 3GPP call processing sustaining and code maintenance. [] Performance studies of legacy code. [] Evolution of protocol conversion and network address translation to implementations in FPGA and new aTCA-based processors.C++, VxWorks, Solaris, Linux, shell (ksh bash awk,etc), VxWorks,Eclipse, Java, JBuilder, SNMP, DHCP, real-time, threads.Major projects:IP protocol network address translation (C++, VxWorks, ClearCase).cPSB SNMP management (Java, JBuilder, AdventNet SNMP API)UDP-based inter-processor communication between VxWorks and SolarisOverload detection in VxWorksFault-tolerant Ethernet LANEmbedded system boot code and drivers (ARM processor, ThreadX OS, Green Hills SDE)Domain-specific languages, technology for reuseSoftware design process management teamPeripheral control subsystem of the 5ESS switchCall completion verification teamAutomated call simulator for test of 5ESS switch","duration":"2006 2010 4 years","duration_short":"4 years","end_date":"2010","start_date":"2006","subtitle":"Alcatel-Lucent","title":"Member of Technical Staff (Software developer)"},{"description":"","duration":"1996 2006 10 years","duration_short":"10 years","end_date":"2006","start_date":"1996","subtitle":"Lucent Technologies","title":"Member of Technical Staff (Software developer)"}],"url":"https://www.linkedin.com/company/nokia"},{"company":"AT&T Bell Laboratories","company_id":"att","location":"","positions":[{"description":"","duration":"1981 1996 15 years","duration_short":"15 years","end_date":"1996","start_date":"1981","subtitle":"AT&T Bell Laboratories","title":"Member of Technical Staff (Software developer)"}],"url":"https://www.linkedin.com/company/att"}]', '["Raj Shah “During my initial days at AT&T, Bob helped me come on board with 5ESS network control and peripheral control subsystems. Bob was an expert and knew the subsystem inside out. My foundation was built strong at AT&T and in the switching business with help from Bob and other team members. Bob is knowledgeable, disciplined, diligent, and expert in the area he works on. I enjoyed working with Bob.”","Mark Blair “Bob is a top-notch OO developer with depth and breadth in quality programming. He\'s a great resource for a number of technical subjects. Bob has been a valued member of many projects.”"]']
User: ['Kari Williams', "Experienced Business Development Manager, trusted strategic advisors with experience in providing top-tier talent solutions to the world's most competitive organizations.", 'Business Development Manager', 'Phyton Talent Advisors', '[{"company":"Phyton Talent Advisors","company_id":"phytontalent","industry":"Staffing and Recruiting","location":"Florida, United States","positions":[{"description":"Phyton Talent Advisors is uniquely suited to job placement in your industry simply because we work in it every day. We know what the demands are, where the jobs are, and we have exclusive relationships with some of the most sought-after employers and candidates around. We\'re more than recruiters, more than executive headhunters—we\'re trusted, strategic advisors! We respect our clients as long-term partners. We treat our job candidates like people. We regard our employees as family. Their success is our success.Our foundation, built upon years of experience and industry insight, strengthens our commitment to honesty, integrity, and to forming those strong, lasting relationships that have become our hallmark as we serve both candidates and clients in all that we do. Our comprehensive methodology saves our clients and candidates time, money, frustration, and hiring risk levels often associated with acquiring the best talent available.Areas of Expertise:• Human Resources• Supply Chain Logistics• Financial Services• Accounting/Finance• Information Technology• Legal and Compliance• Office Support• Temporary/Contract Recruitment","duration":"Mar 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Phyton Talent Advisors","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/phytontalent"},{"company":"LHH","company_id":"lee-hecht-harrison","location":"Jacksonville, Florida, United States","positions":[{"description":"As a Sales Executive, I am responsible for building on existing client base with additional focus on establishing new client relationships. I am responsible for selling staffing solutions to prospective clients in need of Financial/ Accounting and or Office Professionals for temporary, temp-to-hire, and direct hire assistance. As a Sales Executive, I am responsible for building on existing client base with additional focus on establishing new client relationships. I am responsible for selling staffing solutions to prospective clients in need of Financial/ Accounting and or Office Professionals for temporary, temp-to-hire, and direct hire assistance.","duration":"May 2021 Mar 2022 11 months","duration_short":"11 months","end_date":"Mar 2022","start_date":"May 2021","subtitle":"LHH","title":"Sales Executive (Formerly Accounting Principals)"}],"url":"https://www.linkedin.com/company/lee-hecht-harrison"},{"company":"Enterprise Car Sales","company_id":"enterprise-car-sales","location":"","positions":[{"description":"As a Business Development Manager, and Sales professional, my strengths include strong communications, problem- solving skills, and sales training & development. As a BDM I work tirelessly to identify new business and grow existing partnerships. I take pride in the development of strong partnerships, providing exceptional customer service, and working together to identify new growth opportunities. I work to develop individual partnership goals, implement program trainings, marketing strategies, and establish processes to ensure that the goals established are met in the form of direct referral & sales. I am a sales professional creating new opportunities to increase sales.","duration":"2017 Nov 2020 3 years","duration_short":"3 years","end_date":"Nov 2020","start_date":"2017","subtitle":"Enterprise Car Sales","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/enterprise-car-sales"},{"company":"Enterprise Holdings","company_id":"enterprise-holdings-inc-","location":"Jacksonville, Florida Area","positions":[{"description":"*Working to development business rental programs specific to my customers\' needs* Seeking to exceed customers\' satisfaction, and develop life long relationships. * I seek out business rental opportunities large and small, and work closely to ensure customer satisfaction, and loyalty. Lets grow together. *Working to development business rental programs specific to my customers\' needs* Seeking to exceed customers\' satisfaction, and develop life long relationships. * I seek out business rental opportunities large and small, and work closely to ensure customer satisfaction, and loyalty. Lets grow together.","duration":"Aug 2013 2017 4 years","duration_short":"4 years","end_date":"2017","start_date":"Aug 2013","subtitle":"Enterprise Holdings","title":"Business Rental Sales Executive"}],"url":"https://www.linkedin.com/company/enterprise-holdings-inc-"}]', '["Brad Jeters “Always love working with Kari . Kari is always thinking of building the relationship and takes the time to help people with their needs . ”","Nicole Bacomo “I have worked with Kari for the past three years. She goes above and beyond with ensuring her partners have the support they need to make the partnership successful. She has done personal one on one coaching with our staff, presented at our all staff meetings, had meetings with upper management and ensures that our members are treated with respect when doing business with Enterprise Car Sales. She is always in contact to see how best she could support our team by making everyone feel comfortable. ”"]']
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The agent's job is to host virtual team-building games for geographically separated work teams, and today the user is reaching out to the agent because they need assistance in planning and managing a high-profile client event.
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Agent: ['Shuai Chen', "My core values are curiosity, creativity, and community. I've been hosting virtual team-building games to connect geographically separated work teams through playful shared experiences since 2017. Our games build communication, collaboration, and company culture. The games are played on videoconference and we have game shows, escape rooms, and murder mysteries, with playful challenges, collaborative puzzles, and delightful experiences in mixed-media. Patchwork Adventures came out of my 10 years of experience in hosting corporate team-building events, my love of puzzles and games, and my research into community building and authentic belonging. I realized that there was a gap in the market in that remote, distributed teams have no opportunities to play together and build that rapport and trust that is so vital to great teamwork and set forth to remedy this. Fun fact about me: I competed on Team USA for the World Escape Room Championships", 'Virtual Team building Games', 'Gr8er Good Games / Patchwork Adventures', '[{"company":"Gr8er Good Games / Patchwork Adventures","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Gr8er Good Games empowers people to do social good through fun corporate team-building experiences such as The Random Acts of Kindness Race and The Legends of the Barbary Coast Scavenger Hunt. In 2017, we launched our team-building and team-bonding activity, Patchwork Adventures, for remote, distributed teams. Designed to be played via videoconference, our remote team-building games facilitate communication, collaboration, and company culture through playful games, collaborative puzzles, and delightful experiences. As the Founder and Chief Puzzle Officer, I set strategic direction, coordinate programs, manage financials, coordinate marketing/sales, organize events, hire facilitators, create strategic partnerships and a little bit of everything. Visit our website here: gr8ergoodgames.com and patchworkadventures.com","duration":"Oct 2015 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Gr8er Good Games / Patchwork Adventures","title":"Founder, CEO, and Chief Puzzle Officer"}],"url":""},{"company":"Shuai Chen Consulting","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Business consultant, focusing on social enterprises and nonprofit clients with missions that involve education, creativity, environment and community building. Expertise in:Launching and scaling organizations on a shoestringHuman Centered DesignCommunity OrganizingEvent CoordinationProgram CoordinationVolunteer ManagementStrategic PartnershipsFundraisingMarketing/PRNonprofit Law Sustainability Business consultant, focusing on social enterprises and nonprofit clients with missions that involve education, creativity, environment and community building. Expertise in:Launching and scaling organizations on a shoestringHuman Centered DesignCommunity OrganizingEvent CoordinationProgram CoordinationVolunteer ManagementStrategic PartnershipsFundraisingMarketing/PRNonprofit Law Sustainability","duration":"Jan 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Jan 2015","subtitle":"Shuai Chen Consulting","title":"Founder and Director"}],"url":""},{"company":"SCRAP","company_id":"scrap","location":null,"positions":[{"description":"As executive director of San Francisco\'s 37 year old creative reuse nonprofit, I did a bit of everything: fundraising, board development, staff management and HR, PR and outreach, partnerships and connections, social media, budgeting and finances, retailing, program administration and development, strategic thinking, etc, etc.During my tenure:Customers and program participants doubled, from 30,000 to 60,000Number of programs offered tripledCity and government funding doubledIncreased newsletter subscribers from 3,000 to 11,500Implemented first fundraising appeal and fund-/friend-raising eventsWithin two years of my tenure, total organization income almost doubled, from $284K to $505KOversaw management of up to 20 staff and contractors along with thousands of volunteersCreated and supported strategic partnerships with hundreds of individuals, organizations and eventsSupported Board recruitment, orientation and managementGarnered publicity, interviewed by and appeared in over 20 radio, video, TV, newspaper and blog outlets.","duration":"Jun 2011 Dec 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2014","start_date":"Jun 2011","subtitle":"SCRAP","title":"Executive Director"},{"description":"Board of Directors of SCRAP in SF. Active in the fundraising committee, board governance committee, volunteering on-site, developing the board manual, evaluating programs, and designing the summer internship program","duration":"Mar 2011 Jun 2011 4 months","duration_short":"4 months","end_date":"Jun 2011","start_date":"Mar 2011","subtitle":"SCRAP","title":"Board of Directors: Board Secretary"}],"url":"https://www.linkedin.com/company/scrap"},{"company":"MaestroConference","company_id":"maestroconference","location":"","positions":[{"description":"SocialConferencing company that wants to change the world through engaging people in powerful conversations. I worked as a summer outreach specialist here, reaching out to nonprofits, social media experts, and other people about our platform and our events. SocialConferencing company that wants to change the world through engaging people in powerful conversations. I worked as a summer outreach specialist here, reaching out to nonprofits, social media experts, and other people about our platform and our events.","duration":"May 2011 Jun 2011 2 months","duration_short":"2 months","end_date":"Jun 2011","start_date":"May 2011","subtitle":"MaestroConference","title":"Outreach Specialist"}],"url":"https://www.linkedin.com/company/maestroconference"},{"company":"Stanford University","company_id":"stanford-university","location":null,"positions":[{"description":"Masters Degree in Cancer Biology","duration":"2007 Jun 2011 4 years","duration_short":"4 years","end_date":"Jun 2011","start_date":"2007","subtitle":"Stanford University","title":"Graduate Student"},{"description":"One of the Founding Members of Stanford ESP, organized several large scale on campus education events for 1000 high school and middle school students. Participated in teacher recruitment, student recruitment, website population, logistics, social media, PR, volunteer management, scheduling, initiated the student rep program.","duration":"Dec 2007 Oct 2009 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2009","start_date":"Dec 2007","subtitle":"Stanford ESP","title":"Founding Member"}],"url":"https://www.linkedin.com/company/stanford-university"},{"company":"MIT","company_id":"mit","location":"","positions":[{"description":"SB in BiologySB in Brain and Cognitive SciencesMinor in BioMedical EngineeringHumanities Concentration in History SB in BiologySB in Brain and Cognitive SciencesMinor in BioMedical EngineeringHumanities Concentration in History","duration":"Aug 2003 Jun 2007 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2007","start_date":"Aug 2003","subtitle":"MIT","title":"Undergraduate Student"}],"url":"https://www.linkedin.com/company/mit"}]', '["Dianne Platner “Shuai is quick thinking, creative, tireless, and whip smart. We met while serving on the SCRAP Board of Directors and at a critical time she stepped up to lead the organization. She managed all aspects of the business, expanded the service, increased revenue, and positioned SCRAP as a major player in the zero waste movement. She would be an asset to any organization, a growing business, and/or an innovative endeavor.”","Susan Angelos “Shuai was the first person hired in our new Outreach department. She came in to phones which had not been delivered, scripts which had not been written, and no place to sit. She handled it all with a gracious smile, a sense of humor and a willing spirit. Shuai is someone who gives her all to each new task and shows great determination to complete what she starts. Her formidable intelligence and ability to think on her feet was invaluable to us in her short time with Maestro. I would not hesitate to recommend Shuai for any position whatsoever, and in fact would actively seek her out to do so.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']
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The agent's job is to provide exceptional customer service as a Customer Service Supervisor at Southeastern Paper Group. Today, the user is reaching out to the agent because they need assistance with integrated marketing campaign planning for their operations role in the B2B industry.
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Agent: ['Charlie Johnson', 'Experienced Customer Service Supervisor with a demonstrated history of working in the packaging and containers industry. Skilled in Purchasing, Packaging Design, Customer Service, Sales, and Business-to-Business (B2B). Strong support professional graduated from Woodmont High School.', 'Customer Service Supervisor at Southeastern Paper Group', 'Southeastern Paper Group', '[{"company":"Southeastern Paper Group","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2002 - Present 19 years 11 months","duration_short":"19 years 11 months","end_date":"Present","start_date":"Apr 2002","subtitle":"Southeastern Paper Group","title":"Senior Customer Service Representative"}],"url":""}]', '["🔅Mary Lu Saylor🔅 “Charlie Johnson is a dedicated professional at Southeastern Paper Group. She provides exceptional customer service. Charlie is a hard worker and loves to see the job through from start to finish. Southeastern Paper is very fortunate to have her working on their team. ”","LinkedIn User “Charlie has great organizational skills and is an excellent manager who knows how to capitalize on her employees by using their strengths and reiterating the importance of communication between the team. Charlie is asked for specifically by both customers, managers, and fellow players for helping trouble shoot situations and because of her dependability has become the backbone of Customer service.”"]']
User: ['Emma Owens', 'Experienced Operations professional with a demonstrated history of working in both retail & B2B industries. Skilled in Operations Management, Integrated Marketing, Campaign Planning, and HTML/CSS.', 'eCommerce Operations Professional', 'Converse', '[{"company":"Converse","company_id":"converse","industry":"Retail Apparel and Fashion","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Converse","title":"Global Digital Production Specialist"},{"description":"","duration":"Sep 2020 Aug 2021 1 year","duration_short":"1 year","end_date":"Aug 2021","start_date":"Sep 2020","subtitle":"Converse","title":"Digital Production Specialist"}],"url":"https://www.linkedin.com/company/converse"},{"company":"ezCater","company_id":"ezcater","location":null,"positions":[{"description":"","duration":"Feb 2020 Apr 2020 3 months","duration_short":"3 months","end_date":"Apr 2020","start_date":"Feb 2020","subtitle":"ezCater","title":"Senior Marketing Operations Associate"},{"description":"","duration":"Aug 2019 Feb 2020 7 months","duration_short":"7 months","end_date":"Feb 2020","start_date":"Aug 2019","subtitle":"ezCater","title":"Marketing Operations Associate"}],"url":"https://www.linkedin.com/company/ezcater"},{"company":"J. Jill","company_id":"j--jill","location":"Quincy, Massachusetts, United States","positions":[{"description":"","duration":"Mar 2019 Jul 2019 5 months","duration_short":"5 months","end_date":"Jul 2019","start_date":"Mar 2019","subtitle":"J. Jill","title":"ECommerce QA Operations"}],"url":"https://www.linkedin.com/company/j--jill"},{"company":"Clarus Commerce","company_id":"clarus-commerce","location":"Rocky Hill, CT","positions":[{"description":"• Own of the execution for all product website content and campaign management – from initial product set up, updates, compliance, version control and quality assurance – via several internal CMS systems for promotions, merchandising, product content, etc.• Product vendor management; including proactive auditing of functionality, troubleshooting and correcting errors/bugs, managing software updates, new vendor on-boarding, managing budget & payments, setting up business reviews to understand vendor road map and enhancement opportunities.• Performance monitoring, including ownership of KPIs including log-ins, page load time, broken links, rage clicks, errors logged, etc.","duration":"Jun 2018 Mar 2019 10 months","duration_short":"10 months","end_date":"Mar 2019","start_date":"Jun 2018","subtitle":"Clarus Commerce","title":"Product Operations Manager"}],"url":"https://www.linkedin.com/company/clarus-commerce"},{"company":"Eastern Mountain Sports","company_id":"eastern-mountain-sports","location":"","positions":[{"description":"• Oversee the execution of online promotional campaigns and events• Perform quality assurance and usability testing on all campaigns• Create, schedule, and publish content to the customer facing website• Monitor and troubleshoot system functionalities across multiple platforms to provide proper insight on key areas of operations: order flow between OMS, WMS, and ERP; delivery service levels, cancellations & returns, payment methods, in-store pickup, multi-channel fulfillment service levels, inventory, product recalls, and consumer bulletins• Assist with monitoring and maintaining web site quality through all code releases","duration":"Jul 2015 Jun 2018 3 years","duration_short":"3 years","end_date":"Jun 2018","start_date":"Jul 2015","subtitle":"Eastern Mountain Sports","title":"Web Operations"}],"url":"https://www.linkedin.com/company/eastern-mountain-sports"},{"company":"Bob\'s Stores","company_id":"bob%27s-stores","location":"","positions":[{"description":"• Oversee the execution of online promotional campaigns and events• Perform quality assurance and usability testing on all campaigns• Create, schedule, and publish content to the customer facing website• Monitor and troubleshoot system functionalities across multiple platforms to provide proper insight on key areas of operations: order flow between OMS, WMS, and ERP; delivery service levels, cancellations & returns, payment methods, in-store pickup, multi-channel fulfillment service levels, inventory, product recalls, and consumer bulletins• Assist with monitoring and maintaining web site quality through all code releases","duration":"Jul 2015 Jun 2018 3 years","duration_short":"3 years","end_date":"Jun 2018","start_date":"Jul 2015","subtitle":"Bob\'s Stores","title":"Web Operations"}],"url":"https://www.linkedin.com/company/bob%27s-stores"},{"company":"Travelers","company_id":"travelers","location":"Hartford, Connecticut Area","positions":[{"description":"","duration":"Jun 2014 Jul 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2015","start_date":"Jun 2014","subtitle":"Travelers","title":"Traffic Coordinator (contract)"}],"url":"https://www.linkedin.com/company/travelers"},{"company":"3D Paper Graphics","company_id":"3d-paper-graphics","location":"","positions":[{"description":"• Built, developed, and implemented new MagentoGo E-Commerce website in 20133dpapergreetings.com• Managed inventory, product status, order control, backend functionality, frontend user experience, integration software, etc. in Volusion and Magento platforms.• Responsible for trafficking all orders from initial entry to shipment from warehouse• Managed Salesforce CRM platform and trained sales staff on functionality.• Managed sister programs to Salesforce i.e. Demand Tools, People Import, and Cloudgento• Assisted in B2B marketing development, direct mail campaigns, email marketing, SEO campaigns, market research, client profiling and analysis, and social media development.","duration":"Oct 2011 Mar 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2014","start_date":"Oct 2011","subtitle":"3D Paper Graphics","title":"Ecommerce Operations"}],"url":"https://www.linkedin.com/company/3d-paper-graphics"},{"company":"Red Jacket Resorts","company_id":"red-jacket-resorts","location":"","positions":[{"description":"","duration":"Nov 2008 Aug 2011 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2011","start_date":"Nov 2008","subtitle":"Red Jacket Resorts","title":"Front Office Supervisor"}],"url":"https://www.linkedin.com/company/red-jacket-resorts"}]', '["Melissa Seresky “I knew that Emma was someone I\'d want to work with from the moment I met her during the hiring process. She\'s smart, helpful, supportive, and resourceful. I can\'t say enough wonderful things about her and I miss working with her! She\'s a great teammate and leader.”","LinkedIn User “Rockstar. Tinkerer. Incredible Work Ethic. Great Human. All of these words and more describe Emma. Having Emma on my team made our Marketing Ops Team just plain better. She produced awesome work, drove a ridiculous amount of business value right from day one, and is an A+ human being. If you need someone to make your marketing stack hum, Emma is the person you want to hire.”"]']
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The agent's job is to manage the efficient administration, operations, and logistics of the service department, and today the user is reaching out to the agent because they need assistance in improving their distribution management processes and increasing market share.
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Agent: ['Darin Kuklis', 'I am an experienced Field Service Manager with proven administrative, technical, and leadership skills. I’ve been responsible for coordinating all activities in North America for the installation and maintenance of complex electro-mechanical and medical equipment. My responsibilities have included supervising teams of dispersed Field Service Engineers and providing logistical management of resources to have people and parts on-site on time and to close projects on schedule. Known for: 1. Reversing a high trend of repair jobs by focusing on annual preventive maintenance which increased instrument reliability and drove an improvement to customer satisfaction.2. Managing resources and scheduling which improved the resolution of instrument down calls to <10 days average with over 50% of those calls resolved within 3 days.3. Turning around a service reputation from worst in class to world-class which contributed to additional mainline equipment sales, bringing the NA Branch from $12M in 2014 to $18M in 2019.My organization counts on me to:• Manage the efficient administration, operations, and logistics of the service department• Improve client operational performance through efficient maintenance and repair procedures• Develop service staff for greater technical and administrative roles to reduce costly turnover and provide for higher job satisfaction Additionally, I am a U.S. Navy veteran where I achieved a rank of Senior Chief Petty Officer as an Electronics Technician. Throughout my service, I held various positions of increasing technical and leadership responsibility. I proudly served my country with honor, courage, and commitment. In my next leadership role, I am seeking to drive the service strategy of a progressive service department, using innovative tools, to deliver superior customer satisfaction, employee growth and service revenue.', 'Service Manager - Key Accounts at Krones Inc. | Delivering Positive Customer Experience | Driving Customer Satisfaction and Retention', 'Krones AG', '[{"company":"Krones AG","company_id":"krones-ag","industry":"Machinery","location":"Franklin, Wisconsin, United States","positions":[{"description":"KRONES designs, develops, manufactures, and installs both machines and complete packaging lines. We have become one of the leading system suppliers for breweries and beverage producers as well as for the food, chemical and cosmetics industries. As the master link between customers and field service personnel I am responsible for directing and supervising all aspects of Krones Regional Service including: New Machine Installations, Machine Retrofits, Contract and Non-Contract Overhauls, and Emergency Service Calls. I provide clear communication and direction to field service personnel for all Krones Regional Service related items and/or issues. I ensure that field service personnel are responsive to customer needs while confirming they are projecting an image of quality and respect to the customer.","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Krones AG","title":"Service Manager - Key Accounts"}],"url":"https://www.linkedin.com/company/krones-ag"},{"company":"Taylor Hobson","company_id":"taylor-hobson-limited","location":"Warrenville, Illinois, United States","positions":[{"description":"Lead a field service team with focus on improving customer satisfaction and increasing revenue. Direct activities for installation, repair, and maintenance of sophisticated precision measurement products. Improve processes and efficiencies to drive continuous revenue growth. Interface directly with customers to improve their total service experience. Monitor scheduling of service calls for cost effective planning. Train staff. Increase revenue growth through sales of service contracts.• Managed all Field Service activities in North America. Supervised a team of 8 Field Service Engineers.• Successfully turned around and grew our service reputation and positive CX by effective and timely communication and by coaching the service team to take care of the customer first and then the equipment.• Achieved service revenue generation of $4.5M by selling PM/repair, upgrades, training, and spares.• Turned around a repair/PM ratio of 70/30 to 30/70 by implementing a system to track all PMs and sending quotes within 2 months of due dates. Driving an annual PM schedule resulted in more reliable instruments.• Improved resolution of down site calls to <10 days average with over 50% of those calls resolved within 3 days.• Planned new hire training progression to reach competency and start earning revenue within 6 months of hire.• Implemented a Microsoft Navision Service CRM system to modernize our customer and service database.","duration":"Jul 2014 Sep 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Sep 2020","start_date":"Jul 2014","subtitle":"Taylor Hobson","title":"National Service Manager"}],"url":"https://www.linkedin.com/company/taylor-hobson-limited"},{"company":"Optos","company_id":"optos","location":"","positions":[{"description":"Manager of Regional Field Service activities. Had cognizance over entire Eastern US and Canada, 14 Field Service Engineers, and over 2000 customers. Directed installation, maintenance and repair of Optos Ultra Wide Field Retinal Imaging Equipment.The Optos family of products are laser based retinal imaging devices that are computer controlled and integrated into the customer\'s PC network.Equipment is most typically located in private practice Optometry offices or chain stores like LensCrafters, Pearle Vision, or VisionWorks. Equipment may also be located in Ophthalmology offices, hospitals, and colleges or universities.Served as a working field manager. Maintained a full work load and heavy travel schedule servicing high priority customers and service issues - often on extremely short notice while simultaneously managing my team and region. Subject Matter Expert fully competent on all Optos equipment. Proficient in all service aspects of several models of laser based ultra wide field retinal imaging devices.Coached and mentored team to the highest level of proficiency and productivity. Routinely provided assistance to other service regions.Integrated Optos into customer’s computer network and able to diagnose and correct network related problems.Superior customer service skills. Able to mine for new business opportunities and promote sales of service contracts. Highly regarded by my customers for professionalism and equipment knowledge and often requested by name. Provided phone and computer based technical support to technicians and contractors.Conducted field and classroom technical training. Provided new hire training on policies and practices.Provided input and helped develop various quality metrics and bonus programs.Wrote performance reviews, monitored team expenses and timesheets, ensured all training requirements were met. Hosted technician conference calls to discuss lessons learned and share technical knowledge.","duration":"Nov 2004 May 2014 9 years 7 months","duration_short":"9 years 7 months","end_date":"May 2014","start_date":"Nov 2004","subtitle":"Optos","title":"Regional Service Manager and Field Engineer"}],"url":"https://www.linkedin.com/company/optos"}]', '["“As a Field Service Manager at Taylor Hobson, Darin was recognized as a leader in delivering a very positive customer experience and developing the Taylor Hobson service reputation in the US. As a member of the global management team Darin was a very friendly and helpful team player who would do anything possible to support the other regions. He provided very insightful input to our plans and strategy for the growth of Service and always put his heart and soul to keep his customers satisfied. I have had several opportunities to work with him closely, always learnt something new and enjoyed every bit of it!!”","“I have worked with Darin for several years Optos when he was a field engineer and also as a regional service manager. Darin is a very honest individual and a detailed orientated manager. Darin strengths are in management, engineering, lasers and computer skills. One of Darin\'s greater strengths is his consistently in putting his customers at the highest priority. On numerous occasions Darin has worked weekends to ensure his customers needs we resolved as quickly as possible. I\'ve enjoyed working with Darin and would highly recommend him for to any organization.”"]']
User: ['Michael Thompson', 'EXECUTIVE OPERATIONS MANAGER Very experienced in planning, organizing, directing, and evaluating high-volume supply chain and operation processes. I am a leader with a great work ethic and track record of meeting aggressive goals for increasing market share, revenues, and client base. Strong relationship builder, highly capable of partnering with clients, vendors, staff, and administration. Very organized and my proven strength is managing multiple tasks within a company and inspiring a workforce to accomplish goals. You may contact me at: [email protected] or 214-497-8802 I will "make it happen, and make it fun!" Specialties: Distribution Management P&L Responsibility Bilingual/ International experience Team Facilitation Operations Management including SAP/WMS Project Management Integrity', 'Operations Manager at Willis Towers Watson', 'Willis Towers Watson', '[{"company":"Willis Towers Watson","company_id":null,"location":"Richardson, Tx","positions":[{"description":"","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"Willis Towers Watson","title":"Operations Manager"}],"url":""},{"company":"Willis Towers Watson\'s OneExchange","company_id":"willis-towers-watson","location":null,"positions":[{"description":"","duration":"Oct 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Oct 2017","subtitle":"Willis Towers Watson\'s OneExchange","title":"Operations Manager"},{"description":"Supervisor of Health Insurance Sales advisors as well as the funding department.","duration":"Aug 2013 - Present 8 years 3 months","duration_short":"8 years 3 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Towers Watson","title":"Operations Supervisor / Licensed Insurance Benefits Advisor"}],"url":"https://www.linkedin.com/company/willis-towers-watson"},{"company":"ABX Logistics","company_id":"abx-logistics","location":"DFW Airport","positions":[{"description":"Operations at USPS mail sorting and distribution facility. Operations at USPS mail sorting and distribution facility.","duration":"Oct 2012 Sep 2013 1 year","duration_short":"1 year","end_date":"Sep 2013","start_date":"Oct 2012","subtitle":"ABX Logistics","title":"Manager"}],"url":"https://www.linkedin.com/company/abx-logistics"},{"company":"Classic Business Partners","company_id":null,"location":"DFW","positions":[{"description":"Manager at granite/marble fabrication and installation company. Short-term contract. Manager at granite/marble fabrication and installation company. Short-term contract.","duration":"Apr 2012 Jul 2012 4 months","duration_short":"4 months","end_date":"Jul 2012","start_date":"Apr 2012","subtitle":"Classic Business Partners","title":"Manager"}],"url":""},{"company":"Patti Hoff Enterprises","company_id":null,"location":"Entire U.S., East coast to West coast","positions":[{"description":"Orchestrated the delivery and installation for all furniture, fixtures and equipment (FFE) for new hotel construction, primarily for Marriott\'s Town Place Suites, Residence Inns and Fairfield Suites / Hilton\'s Garden Inn. Headed a three-person corporate flying team, and up to 30 temporary workers at the installation site. Lots of travel, loved this job, my wife worked with me! Recession caused company to close. Orchestrated the delivery and installation for all furniture, fixtures and equipment (FFE) for new hotel construction, primarily for Marriott\'s Town Place Suites, Residence Inns and Fairfield Suites / Hilton\'s Garden Inn. Headed a three-person corporate flying team, and up to 30 temporary workers at the installation site. Lots of travel, loved this job, my wife worked with me! Recession caused company to close.","duration":"Mar 2006 Dec 2010 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2010","start_date":"Mar 2006","subtitle":"Patti Hoff Enterprises","title":"Project Manager"}],"url":""},{"company":"Cozumel Car Rental","company_id":null,"location":"Cozumel,Mexico","positions":[{"description":"Launched a successful car rental business servicing resort hotels. Secured a 40 vehicle fleet of cars (VW Bugs, Jeeps) and mopeds. Created marketing brochures and Point-of-Sale materials for the hotels and negotiated referral fees. Staff of four. Category 5 Hurricane Wilmas destruction on island required return to United States. Launched a successful car rental business servicing resort hotels. Secured a 40 vehicle fleet of cars (VW Bugs, Jeeps) and mopeds. Created marketing brochures and Point-of-Sale materials for the hotels and negotiated referral fees. Staff of four. Category 5 Hurricane Wilmas destruction on island required return to United States.","duration":"Jan 2005 Dec 2005 1 year","duration_short":"1 year","end_date":"Dec 2005","start_date":"Jan 2005","subtitle":"Cozumel Car Rental","title":"Owner"}],"url":""},{"company":"Fury Catamarans","company_id":null,"location":"Cozumel, Mexico","positions":[{"description":"Profit and Loss accountability for both sea and land operations, including five 65-foot Catamarans and the Paradise Beach sporting and entertainment center, guiding a 160-person staff including supervisors, boat captains, crew members and administrative staff. Boosted revenues, on average, by 35% annually and crested the $20-million market by 2004. Honored with \\"Tour Operator of the Year\\" from Princess Cruise Lines three times. Spearheaded the opening of catamaran operations in both Belize and the Bahamas, overseeing real estate negotiations, establishing vendor relationships, staffing and banking relationships. Oversaw daily operations including training (safety, policy, procedure) and human resources, catamaran maintenance and repairs, banking and finance (A/R, A/P, GL, Payroll), marketing and vendor relations.Held staff turnover to less than 5% for ten years.Oversaw construction of Paradise Beach, 12,000 s.f. restaurant with clubhouse and boutique to compliment sailboat operation.This was a dream job, extremely hard but worth every second! I only left because I had always wanted my own business.","duration":"Jan 1995 Jan 2005 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jan 2005","start_date":"Jan 1995","subtitle":"Fury Catamarans","title":"General Manager"}],"url":""},{"company":"United Parcel Service","company_id":"ups","location":null,"positions":[{"description":"Directed the daily operations of the Wichita Falls and Vernon facilities, overseeing a staff of three supervisors, four part-time supervisors and 50 hourly employees supporting 65 route drivers. Profit and Loss accountability for up to 8,000 packages daily. Doubled overall package volume within a year including building air freight from 100 to as many as 500 parcels daily. Additionally, doubled the overall account base, capturing significant market share from FedEx, DHL and the Post Office. Achieved a 97% compliance rate in Wichita Falls, and 100% compliance in Vernon, during annual 24 hour audits by corporate quality control specialists. The ratings were the highest in facility history. Improved overall attendance records and reduced union grievances significantly.","duration":"Jan 1994 Jan 1995 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 1995","start_date":"Jan 1994","subtitle":"United Parcel Service","title":"Center Manager"},{"description":"Tapped to help jump-start UPS new air delivery initiative with accountability for penetrating the northeast Texas area, from Dallas to Texarkana and Tyler / Longview. Accompanied the sales staff making calls on small to medium sized business to solicit air freight business. Produced over 1,000 packages a day within 18-months of the product launch. Consistently monitored and audited air operations to ensure corporate safety and delivery standards were met by contract air carriers.","duration":"Jan 1992 Jan 1994 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1994","start_date":"Jan 1992","subtitle":"United Parcel Service","title":"District Air Manager"},{"description":"Provided training to all new operations managers and fast-tracked supervisors in one of three national training centers. Implemented a standardized training curriculum, customizing each section to meeting emerging training needs. Two week classes held 20 managers each. Selected guest speakers to address each training module, including employee recognition techniques, safety, motivation, records, keeping, production and law.Personally taught the production and diversity modules.","duration":"Jan 1990 Jan 1992 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1992","start_date":"Jan 1990","subtitle":"United Parcel Service","title":"District Training Manager"},{"description":"Promoted to guide a 350-person team sorting and re-distributing up to 175,000 pieces of mail per shift. Accountable for operational efficiencies, manpower budgets and team development. Boosted operational effectiveness from 155 pieces per hour to over 207 in just five months, and improved overall performance levels by 50%. Established new goals for attendance, implemented new employee recognition programs and established both individual and small group performance goals. Clearly communicated the present status and the operational game plan to achieve new goals and standards.","duration":"Jan 1988 Jan 1990 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1990","start_date":"Jan 1988","subtitle":"United Parcel Service","title":"Hub Manager second Shift"}],"url":"https://www.linkedin.com/company/ups"}]', '["Pete Tierney “Mike did an excellent job as the district training manager. He worked with the other managers to improve employee turnover and overall operational standards. One of the best at UPS.”","Joe Wilkie “Mike had a very high standard when it came to operating efficiently, while all along keeping the customer in mind. Although he kept close to production standards and cost, he always knew the service we provided to our customers was top priority.”"]']
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The agent's job is to assist sellers and buyers with their real estate needs, and today, the agent is reaching out to the user because they need to provide information and references for mortgage lenders in their search for a property.
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Agent: ['Teressa Scott', 'I have worked as a real estate agent since 2006 with Coldwell Banker in the toughest market ever! I have experienced success with sellers and buyers. My 20 years previous experience of operating a manufacturing business has been a tremendous influence in my public relation expertise. I have also been involved in remodeling,subcontracting,and interior decorating which tends to give me an advantage in perceiving what "could be" in a house.I have great expectations of continuing to assist in many operations of the real estate industry and being a blessing to all that I come in contact with.', 'Realtor at Coldwell Banker Manor Realty', 'Coldwell Banker Manor Realty', '[{"company":"Coldwell Banker Manor Realty","company_id":"coldwell-banker-manor-realty","industry":"Leasing Real Estate","location":null,"positions":[{"description":"Assist sellers and buyers with their real estate needs. Give tips and recommendations regarding remodeling, decorating, staging, minor repairs, and more.","duration":"Sep 2006 - Present 15 years 3 months","duration_short":"15 years 3 months","end_date":"Present","start_date":"Sep 2006","subtitle":"Coldwell Banker Manor Realty","title":"Sales Agent"},{"description":"Georgia and Alabama Real Estate Agent Assisting buyers and sellers of commercial and residential properties.Providing market analysis for all types of properties.Consultation in home selling preparations.Providing information & references for mortgage lenders.","duration":"Sep 2006 - Present 15 years 3 months","duration_short":"15 years 3 months","end_date":"Present","start_date":"Sep 2006","subtitle":"Coldwell Banker Manor Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/coldwell-banker-manor-realty"},{"company":"Teressa Scott/Owner/Operator","company_id":null,"location":"Georgia","positions":[{"description":"I have been a licensed cosmetologist since 1986. I operated in a shop in Pine Mountain, Ga. in 1986-1987; then began running my own business for the next 5 years. Although I still keep my CE courses and licensed current, I no longer operate a business. I do, however, continue to oblige my family and friends. :) I have been a licensed cosmetologist since 1986. I operated in a shop in Pine Mountain, Ga. in 1986-1987; then began running my own business for the next 5 years. Although I still keep my CE courses and licensed current, I no longer operate a business. I do, however, continue to oblige my family and friends. :)","duration":"1986 2015 29 years","duration_short":"29 years","end_date":"2015","start_date":"1986","subtitle":"Teressa Scott/Owner/Operator","title":"Cosmetologist"}],"url":""},{"company":"Florence Hand Home","company_id":null,"location":"","positions":[{"description":"Medicaid Specialist; Admissions; Customer Service Medicaid Specialist; Admissions; Customer Service","duration":"Nov 2003 Oct 2006 3 years","duration_short":"3 years","end_date":"Oct 2006","start_date":"Nov 2003","subtitle":"Florence Hand Home","title":"Senior Care Systems Analyst"}],"url":""},{"company":"Valley Pallets","company_id":null,"location":"","positions":[{"description":"Sales & Marketing of a specialty crating manufacturing company.Management of 6 offices.Public Relations Sales & Marketing of a specialty crating manufacturing company.Management of 6 offices.Public Relations","duration":"Nov 1978 Nov 1998 20 years 1 month","duration_short":"20 years 1 month","end_date":"Nov 1998","start_date":"Nov 1978","subtitle":"Valley Pallets","title":"President"}],"url":""}]', '["Susannah Haley “Teressa is a complete professional who will do whatever necessary to help those she works with. I highly recommend her services!”","Coldwell-Banker Manor Realty “Teressa is an excellent realtor who is committed to helping her clients receive the best service in the process of buying or selling their property. She has a very good understanding of people and works hard to make sure they are treated fair. She is as tireless worker and dedicated to getting the job done. If your looking for an agent who will really work for you I recomend you give Teressa a call.”"]']
User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']
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The agent's job is to provide interior design services, and today, the agent is reaching out to the user because they need to schedule a consultation for a residential design project.
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Agent: ['Keith Weber', 'Confident, strategic, business-oriented technology & retail professional with 20+ years’ experience driving organizational results through exceptional leadership and the delivery of strategic plans year round. Excellent at setting direction and leading teams through large, complex retail transitions. Committed to providing employees clear vision, meaningful feedback and motivation to achieve significant results and provide future career opportunities. Highly skilled at developing strong, collaborative partnerships with the business, colleagues, clients, vendors and key project stakeholders. Focused on ensuring the highest level of relationship development and customer service is provided to the customer.Core Competencies:Leadership |Team Player | Staffing & Recruitment | Large-Scale Projects & Transitions | Problem Solving | Process Improvement | Team Building, Communication, Data Analysis, Vendor Management, Strategic Planning, Metrics, Mentoring & Coaching.', "Assistant Store Manager Operations at Lowe's Companies, Inc.", "Lowe's Companies, Inc.", '[{"company":"Lowe\'s Companies, Inc.","company_id":"lowe%27s-home-improvement","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Lowe\'s Companies, Inc.","title":"Assistant Store Manager Operations"},{"description":"Manager responsible for all of Inside and Outside Garden in maintaining Lowe\'s Department Standards, Merchandising Plans, and In-Stock position for our Customers. Provide daily coverage for both the Department and Management. Assist Customers with their purchase(s) and questions they have. Provide training and direction for on-boarding new department team members. Ensure Safety is practiced throughout the store with all Associates.","duration":"Nov 2019 Oct 2020 1 year","duration_short":"1 year","end_date":"Oct 2020","start_date":"Nov 2019","subtitle":"Lowe\'s Companies, Inc.","title":"Department Supervisor - Lawn and Garden"},{"description":"","duration":"Aug 2019 Nov 2019 4 months","duration_short":"4 months","end_date":"Nov 2019","start_date":"Aug 2019","subtitle":"Lowe\'s Companies, Inc.","title":"Sales Specialist - Plumbing"},{"description":"","duration":"Apr 2019 Aug 2019 5 months","duration_short":"5 months","end_date":"Aug 2019","start_date":"Apr 2019","subtitle":"Lowe\'s Companies, Inc.","title":"Seasonal Sales Associate - Millwork"}],"url":"https://www.linkedin.com/company/lowe%27s-home-improvement"},{"company":"Nike","company_id":"nike","location":null,"positions":[{"description":"Director responsible for 24x7 Engineering and Operations of Nike’s Global Enterprise Data Protection platforms and technologies. EMC, NetApp, CommVault, Azure, and AWS Technologies leveraging physical and virtualized environments through Private and Hybrid Cloud Technologies. Capacity planning and management, global monitoring, budgetary planning, asset management, business process design and optimization, regulatory compliance functions, as well as disaster recovery. Build and maintain successful relationships with business partners to align business and technology directives and roadmaps with Nike’s Strategic Vision.","duration":"Jul 2015 Jul 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2017","start_date":"Jul 2015","subtitle":"Nike","title":"Director, Enterprise Data Protection"},{"description":"Managed the Americas Engineering Team which was responsible for planning, defining,designing, and implementing all aspects of Infrastructure Technologies, includingCompute and Storage, Network, Virtualization, and Telecommunications for North,South, and Central America Regional Territories and locations.Managed and provided direction for four technical direct reports. Developed Technology Strategic Directions for the Americas on Technology Enhancements and Innovations. Coordinated with Nike Global Enterprise Teams to finalize designs and confirm requirements on all Technology Solutions. Ensured network, system and data availability and integrity through preventative maintenance and upgrades for all Americas locations. Managed creative projects from concept to completion while managing outside vendors. Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of Technology Enhancements. Recommended architectural improvements, design solutions and integration solutions.","duration":"May 2012 Jul 2015 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 2015","start_date":"May 2012","subtitle":"Nike","title":"Director, Americas Engineering"},{"description":"Senior Lead cross tower technical engineer within Americas infrastructure team, focusing on global project management, network infrastructure, and enterprise data protection. Developed and managed strategic plans regarding technology enhancements and innovations for enterprise data protection for Nike, Inc.","duration":"Jun 2009 May 2012 3 years","duration_short":"3 years","end_date":"May 2012","start_date":"Jun 2009","subtitle":"Nike","title":"Senior Infrastructure Engineer"}],"url":"https://www.linkedin.com/company/nike"},{"company":"Converse","company_id":"converse","location":"North Andover, MA","positions":[{"description":"Managed daily engineering and operations for Converse’s global technology infrastructure, including network topology and architecture, Windows Active Directory and Exchange infrastructure, and AS400 ERP system.","duration":"Jan 1999 Jun 2009 10 years 6 months","duration_short":"10 years 6 months","end_date":"Jun 2009","start_date":"Jan 1999","subtitle":"Converse","title":"Senior Infrastructure Engineer"}],"url":"https://www.linkedin.com/company/converse"}]', '["“Keith is one of the most detail driven people I\'ve ever worked with. He has the ability to juggle multiple high-profile projects at once and drive them all to completion. He has a \\"get it done\\" attitude like nobody else I\'ve encountered. This may all sound like resume speak, but it is the truth. Keith\'s technical acumen is solid. He\'s lead teams that lead company wide initiatives around a wide range of technology. If he doesn\'t know about something already, he will dive in and become an expert. I\'m confident that Keith is successful at whatever he is given to develop, lead, or present.”","“It is often you get to work with an exceptional talent. Keith has excelled in every technical avenue he has pursued. He is a great colleague and has wealth of technology know how under his belt. I\'ve worked with Keith on many projects involving infrastructure, system upgrades, backup strategies and more. Given the opportunity, I wouldn\'t hesitate work with him again. He is bright, future thinking and very, very knowledgeable. ”"]']
User: ['Kimberly Hunkeler', 'Independent Interior Design Consultant since 2001, Residential and Commercial Interior Design and Professional Home Staging."When working with a client my goal is to understand the clients desires, budget and unique style. We work together to create a custom design that reflects all of those elements."*Window Treatments*Flooring*Furnishings*Paint Consultations*Re-design, transform a space using existing furnishings and accessories.*Space Planning*Custom Millwork Design*Kitchen Design Consultations*Home Staging', 'Interior Design Consultant', 'Interior Design', '[{"company":"Interior Design","company_id":"creative-interiors-by-kim","industry":"Design Services","location":"Sutton, Massachusetts","positions":[{"description":"","duration":"2001 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2001","subtitle":"Interior Design","title":"Owner"}],"url":"https://www.linkedin.com/company/creative-interiors-by-kim"}]', '["Lindi Lee “Kim has transformed our home. We began working with Kim when we bought a home with great “bones” but from a design and décor perspective was a nightmare. She really listened to us and somehow was able to find a style that suited both my husband and me. Kim did everything from paint colors, flooring, lighting, furniture, window coverings, new kitchen, and the “layers” as she calls it where decorative objects, artwork, etc. add the finishing touches to every room. Our home looks amazing and we attribute it to Kim’s talents. She is an amazing interior designer and an approachable and down-to-earth person. ”","Lillian Palermo “Kim is an incredible interior designer. She pays attention to every detail and listens to her clients likes and dislikes. Her talents are offered at a very reasonable fee. I highly recommend her you will not be disappointed.”"]']
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The agent's job is to oversee construction projects, and today the user is reaching out to the agent because they need assistance with planning and development for a new residential project.
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Agent: ['Mick Pattinson', 'Experienced Chairperson with a demonstrated history of working in the construction industry. Skilled in Construction, Construction Management, Contract Negotiation, Real Estate Development, and Real Estate. Strong business development professional graduated from Stratton School, Biggleswade, England..', 'Chairman at The Barratt Group', 'The Barratt Group', '[{"company":"The Barratt Group","company_id":null,"location":"","positions":[{"description":"","duration":"May 1976 - Present 45 years 7 months","duration_short":"45 years 7 months","end_date":"Present","start_date":"May 1976","subtitle":"The Barratt Group","title":"Chairman"}],"url":""}]', '["Gary Campbell “Mick is a good, long time friend and co-member of the Home Building Industry, where he is highly respected and has made very significant contributions to the Industry over a long period of time.”","sandra lynch “Mick is a tireless Industry leader, respected for his ability to build an Industry Giant, seasoned by years of exceptional success. A true professional”"]']
User: ['John Ashcroft', 'Experienced Vice President Construction/ Operations with a demonstrated history of leadership and working in the Residential, Commercial/Industrial fields. Skilled in Land Development, Planning and Development , Value Engineering, and Organization. Strong business development professional, who has implemented Safety Programs,and is proficient with the following, ability to read and understand engineered plans, written communications, project direction, time management, problem solving and making decisions. John graduated from The Lawrenceville School/Rugby School UK.', 'Director Of Construction at Vision Real Estate Partners', 'Vision Real Estate Partners', '[{"company":"Vision Real Estate Partners","company_id":"vision-real-estate-partners","industry":"Leasing Real Estate","location":"1 Bloomfield Ave Mointain Leakes NJ","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"Vision Real Estate Partners","title":"Director Of Construction"}],"url":"https://www.linkedin.com/company/vision-real-estate-partners"},{"company":"Hornrock Properties","company_id":null,"location":"Park Ridge, New Jersey","positions":[{"description":"","duration":"Sep 2019 May 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2021","start_date":"Sep 2019","subtitle":"Hornrock Properties","title":"Head of Construction"}],"url":""},{"company":"Metro Real Estate Development Corporation","company_id":null,"location":"Bloomfield, New Jersey","positions":[{"description":"","duration":"Feb 2019 Dec 2019 11 months","duration_short":"11 months","end_date":"Dec 2019","start_date":"Feb 2019","subtitle":"Metro Real Estate Development Corporation","title":"Senior Project Manager"}],"url":""},{"company":"Edgewood Properties, Inc.","company_id":"edgewood-properties-inc-","location":"Entire State of New Jersey","positions":[{"description":"","duration":"Dec 2015 Dec 2019 4 years 1 month","duration_short":"4 years 1 month","end_date":"Dec 2019","start_date":"Dec 2015","subtitle":"Edgewood Properties, Inc.","title":"VP Construction"}],"url":"https://www.linkedin.com/company/edgewood-properties-inc-"},{"company":"Herring Properties","company_id":"herring-properties","location":"","positions":[{"description":"","duration":"May 2007 Dec 2015 8 years 8 months","duration_short":"8 years 8 months","end_date":"Dec 2015","start_date":"May 2007","subtitle":"Herring Properties","title":"VP Operations"}],"url":"https://www.linkedin.com/company/herring-properties"},{"company":"K. Hovnanian® Homes","company_id":"k--hovnanian-homes","location":"","positions":[{"description":"","duration":"Nov 1996 Sep 2003 6 years 11 months","duration_short":"6 years 11 months","end_date":"Sep 2003","start_date":"Nov 1996","subtitle":"K. Hovnanian® Homes","title":"Community Builder"}],"url":"https://www.linkedin.com/company/k--hovnanian-homes"},{"company":"United States Marine Corps","company_id":"united-states-marine-corps1","location":"","positions":[{"description":"","duration":"Jun 1982 Jun 1990 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jun 1990","start_date":"Jun 1982","subtitle":"United States Marine Corps","title":"Enlisted Marine"}],"url":"https://www.linkedin.com/company/united-states-marine-corps1"}]', '["“Leadership-Inspiration-Execution: those are three words that resonate with me when I think of John. I had the utmost pleasure working closely with him on several occasions to research, decompress, analyze, and execute multiple trade contracts that had been left unattended by our predecessors at Metro. His intuitive ability and interest to actively understand how I work, from both professional and personal perspectives, gave me a level of confidence and comfort that I had never experienced with previous roles. I not only considered John an engaging and thoughtful leader, but also a mentor. Though challenging project circumstances yielded resistance from our task contacts in the field and at their respective offices, I quickly realized that what seemed, to me, like an impassible roadblock--to John it was a chance to help others, understand, grow, and persevere. He inspired others through listening and responding appropriately, de-compartmentalizing a stressful situation, and had the wisdom to mould the tension in a situation into momentum. ”","“John is the best Construction, and operation management person for any job. Long hours no problem and gets the job done right no mater what it takes.”"]']
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The agent's job is to assist clients in finding the right property, and today the user is reaching out to the agent because they need help in purchasing an investment property in the Greater Philadelphia area.
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Agent: ['Juliana Martell', "Licensed in New Jersey and Pennsylvania, Juliana Martell is a top agent within Kurfiss Sotheby's International Realty's Rittenhouse Office. With over 10 years' real estate experience, Juliana is one of the most sought-after agents in the Greater Philadelphia area. Her many 5-star reviews are a testament to how hard she works for her clients, able to balance the needs of many buyers, sellers, investors and renters concurrently and give each individualized attention.In Juliana's first year with Kurfiss, she held the distinction of most finalized transactions of anyone in her office. Since then, she has helped over 750 clients find their perfect homes. She truly treats every sale as if she were buying the home herself.In addition to her experience serving clients in home ownership, Juliana is a real estate investor in her own right. She has invested in several properties across Philadelphia— from Manayunk to Old City, West Kensington to Germantown. This personal experience with home buying, home owning, and property management only serves to better represent her clients, whether first time home-buyer or seasoned investor.Juliana grew up in South Jersey and currently resides in Old City, Philadelphia. She holds a B.S. in business management and an M.B.A. from Philadelphia University.", "Real Estate Agent at Kurfiss Sotheby's International Realty", "Kurfiss Sotheby's International Realty", '[{"company":"Kurfiss Sotheby\'s International Realty","company_id":"kurfisssir","industry":"Leasing Real Estate","location":"1631 Locust St, Ste 300, Philadelphia, PA 19103","positions":[{"description":"Licensed Real Estate Agent in PA and NJ","duration":"Oct 2013 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Oct 2013","subtitle":"Kurfiss Sotheby\'s International Realty","title":"Real Estate Agent"}],"url":"https://www.linkedin.com/company/kurfisssir"},{"company":"Lombardi Residential","company_id":"lombardi-residential","location":"Philadelphia, PA","positions":[{"description":"• Create multiple ads for all available apartments and responsible for ensuring they are seen by target audience through various media outlets• Handle complete leasing process including inquiries, setting up appointments, showing apartments, taking applications and deposits, verifying application information, signing the lease, and collecting necessary deposits• Effectively advertise and lease all apartments within a two week period throughout all months of the year","duration":"Oct 2011 Aug 2017 5 years 11 months","duration_short":"5 years 11 months","end_date":"Aug 2017","start_date":"Oct 2011","subtitle":"Lombardi Residential","title":"Leasing Agent"}],"url":"https://www.linkedin.com/company/lombardi-residential"},{"company":"Blackstone Development","company_id":null,"location":"Philadelphia, PA","positions":[{"description":"• Administered leasing and management for over 100 tenants in 7 individual LLC residential buildings located within the Temple University area; renting exclusively to Temple University students• Collected rent, paid all utility and maintenance bills, and created monthly income and expense reports for each individual LLC ensuring accuracy and organization for each company• Communicated regularly with tenants, contractors, vendors, and maintenance to ensure tenant satisfaction• Handled complete leasing process including advertising, showing apartments, application process, and lease signing with tenant and approved co-signer• Prepared 15-20 construction contracts, handled vendor payments for sub-contractors, and communicated with various banks for construction loans and payment for each newly constructed building","duration":"Dec 2011 Sep 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2013","start_date":"Dec 2011","subtitle":"Blackstone Development","title":"Property Manager"}],"url":""},{"company":"Newport Capital Group","company_id":"newport-capital-group-usa","location":"Ardmore, PA","positions":[{"description":"• Assisted property manager with leasing, rent collection, and maintenance by using property management software DIY Real Estate Solutions• Gained knowledge in leasing by successfully creating ads for marketing and leasing apartments to Temple Students• Effectively communicated with prospective tenants to successfully rent all available units","duration":"Sep 2010 Dec 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2011","start_date":"Sep 2010","subtitle":"Newport Capital Group","title":"Leasing Agent"}],"url":"https://www.linkedin.com/company/newport-capital-group-usa"},{"company":"Philadelphia University","company_id":"philadelphia-university","location":"","positions":[{"description":"• Represented Philadelphia University through contacting various members of the Philadelphia University Community• Fostered relationships, and kept records up to date• Secured financial support for the university• Seasonal job","duration":"Feb 2010 Oct 2010 9 months","duration_short":"9 months","end_date":"Oct 2010","start_date":"Feb 2010","subtitle":"Philadelphia University","title":"Student Caller: Phonathon"}],"url":"https://www.linkedin.com/company/philadelphia-university"},{"company":"Martell Construction","company_id":null,"location":"","positions":[{"description":"• Coordinated incoming and outgoing calls, mail and faxes daily, overseeing the interest and bidding process of the company\'s jobs• Aided management by scanning plans into the computer and organizing them into various files• Sent out various correspondence while teaching co-workers easier ways to create Microsoft Word templates","duration":"May 2009 Aug 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2010","start_date":"May 2009","subtitle":"Martell Construction","title":"Secretary"}],"url":""}]', '["“In December 2016, Juliana assisted my family with both the sale of our house and the purchase of our new home. Simply stated, Juliana was awesome. Just awesome....In every respect! I cannot imagine a harder working agent. She is a real go-getter, who works for her clients! Juliana was available to us night and day. She is professional, extremely knowledgeable, and has a calm demeanor about her, which made the entire process proceed smoothly. What can be an extremely stressful process, was made much easier by Juliana. Juliana is a real pleasure to work with. I cannot recommend any professional more highly than I recommend Juliana.”","“As a first time home buyer, Juliana was very professional and knowledgeable throughout the entire home buying process. She was always available to show new properties and very responsive my requests and needs. Juliana was able to help me negotiate a fair price and drew competitive comps in the area of my new home. She knows the Philadelphia market well and I would definitely recommend her to anyone I know who may be looking to purchase or rent.”"]']
User: ['Diane Gross', 'Experienced South Florida Realtor with twenty years experience, specializing in beach properties, golf and investment properties.', 'Realtor Aventura, FL', 'Beachfront Realty Aventura', '[{"company":"Beachfront Realty Aventura","company_id":null,"location":"Aventura, FL","positions":[{"description":"Real Estate Sales Associates","duration":"Oct 2014 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2014","subtitle":"Beachfront Realty Aventura","title":"Real Estate Agent"}],"url":""},{"company":"Realty Associates","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2011 - Present 10 years 7 months","duration_short":"10 years 7 months","end_date":"Present","start_date":"Jan 2011","subtitle":"Realty Associates","title":"Realtor"}],"url":""},{"company":"Fortune International Realty","company_id":"fortune-international-realty","location":"Weston, Florida","positions":[{"description":"Sales, rentals, foreclosures, short sales, vacation homes.","duration":"Mar 2009 Jan 2011 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2011","start_date":"Mar 2009","subtitle":"Fortune International Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/fortune-international-realty"},{"company":"Prudential Florida Realty","company_id":"prudential-florida-realty","location":"Weston, Fl","positions":[{"description":"","duration":"Mar 2003 Feb 2009 6 years","duration_short":"6 years","end_date":"Feb 2009","start_date":"Mar 2003","subtitle":"Prudential Florida Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/prudential-florida-realty"},{"company":"Diane Gross Medical and Dental","company_id":null,"location":"Florida","positions":[{"description":"Sales of Medical and dental equipment to South America","duration":"1998 2004 6 years","duration_short":"6 years","end_date":"2004","start_date":"1998","subtitle":"Diane Gross Medical and Dental","title":"Sales"}],"url":""},{"company":"EWM","company_id":"the-edinburgh-woollen-mill","location":"Weston, Fl","positions":[{"description":"","duration":"Jan 2000 Mar 2003 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2003","start_date":"Jan 2000","subtitle":"EWM","title":"Realtor"}],"url":"https://www.linkedin.com/company/the-edinburgh-woollen-mill"},{"company":"Sara Lee Branded Apparel","company_id":"sara-lee-branded-apparel","location":"Weston, FL","positions":[{"description":"Managed Shipments to and from Central America for cutwork and finished productsReceivings ( entered into AS-400)Shipment and container documents","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"Sara Lee Branded Apparel","title":"logistics"}],"url":"https://www.linkedin.com/company/sara-lee-branded-apparel"},{"company":"Hoja Peruana de Tabacos","company_id":null,"location":"Lima , Peru","positions":[{"description":"","duration":"1983 1987 4 years","duration_short":"4 years","end_date":"1987","start_date":"1983","subtitle":"Hoja Peruana de Tabacos","title":"Finance"}],"url":""}]', '["“Very knowledgable about real estate”","“Diane is beautiful and very smart. She\'s is very savvy and caring in helping people find the right property for them”"]']
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The agent's job is to optimize operational overhead and deliver scalable and data-driven business models for key partnerships through store campaign initiatives at PlayStation, and today the agent is reaching out to the user because they need to collaborate on implementing financial and operational excellence strategies in the automotive industry.
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Agent: ['Ryan McGee', 'Strive. Grow, even uncomfortably. Bring value, joy, and most importantly --meaning-- to the world.', 'Product Marketing at Google || PlayStation alumus', 'Google', '[{"company":"Google","company_id":"google","industry":"Internet Publishing","location":"San Francisco Bay Area","positions":[{"description":"Leading Google Play’s US and Canada markets for games; shaping the voice of the product and driving growth via data-driven strategy- Created source of truth documentation and process for promotional roadmap operations, and rolled it out globally leading to cross-regional alignment, ultimately improving platform feature impact for partners- Games Lead for one of Google Play’s biggest cross-regional campaigns; defining metrics for identifying content, negotiating offers with partners, and driving execution of store user experience, generating >$70M over 1 week in US and Canada alone- Implementing Google Play’s go-to-market strategies alongside partners and developers to maximize launch impact of top games- Partnering with cross-functional marketing teams including brand, social, and CRM to determine GTM strategy and campaign execution- Collaborating with international marketing teams in APAC and EMEA for global campaign alignment and execution- Developing new and managing existing partnerships with game developers, influencers, and organizations in the gaming space- Honing expertise in consumer insights for mobile gamers, utilizing research and results to inform marketing and comms strategy","duration":"Jul 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Google","title":"Product Marketing Manager, Google Play"}],"url":"https://www.linkedin.com/company/google"},{"company":"PlayStation","company_id":"playstation-sony","location":null,"positions":[{"description":"Developed and oversaw PlayStation Store merchandising activities including campaigns, promotions, pre-orders, and product launches; driving strategy planning, creative development, content acquisition, and publisher relations for PlayStation Network e-commerce.- Managed team of rockstar merchandisers transforming from an operational focus into data-driven business development- Led Americas region merchandising strategy across partner title, portfolio, e-commerce, marketing, and brand campaigns- Global stakeholder that represented regional requirements and best practices with project, program and product management teams to drive user-facing capability and quality enhancement outcomes- Project manager that led campaign execution and process definition with internal and external cross-functional teams including product marketing, creative, business development, publisher and developer relations, PR, legal, brand management, and more","duration":"Dec 2017 Jul 2018 8 months","duration_short":"8 months","end_date":"Jul 2018","start_date":"Dec 2017","subtitle":"PlayStation","title":"Manager, Campaign Merchandising"},{"description":"- Developed, built, and expanded the VR e-commerce user experience for the PlayStation Store business across the Americas- Maximized reach and results for top business partners with AAA title campaigns on PlayStation including God of War, FIFA, Destiny, Horizon Zero Dawn, Call of Duty, Assassin’s Creed and many more- Led merchandising process framework development across all PS Store campaigns","duration":"Apr 2017 Dec 2017 9 months","duration_short":"9 months","end_date":"Dec 2017","start_date":"Apr 2017","subtitle":"PlayStation","title":"Campaign Merchandising Manager"},{"description":"- Developed PS Store experience for the launch of PS Vue, PlayStation’s live cloud TV service- Authored Site Catalyst and MicroStrategy postmortems revealing consumer behavior and best practices for PS Store merchandising, streamlining campaigns, and increasing impact with 50% increase in traffic and 100% increase in conversion- Defined user stories and prioritization of merchandising tool feature development for product and project management teams","duration":"Jul 2014 Apr 2017 2 years 10 months","duration_short":"2 years 10 months","end_date":"Apr 2017","start_date":"Jul 2014","subtitle":"PlayStation","title":"Digital Commerce Specialist"},{"description":"- Managed 40+ internally driven and external publisher led promotions totaling over $30M in incremental revenue - Facilitated overall e-commerce business expansion by launching the PlayStation Store in over 10 LATAM countries- Refined retail pricing structure across multiple product categories increasing ARPPU ~10% across LATAM and Canadian markets","duration":"Nov 2013 Jul 2014 9 months","duration_short":"9 months","end_date":"Jul 2014","start_date":"Nov 2013","subtitle":"PlayStation","title":"E-Commerce Coordinator"}],"url":"https://www.linkedin.com/company/playstation-sony"},{"company":"Akao Private School","company_id":null,"location":null,"positions":[{"description":"Developed and launched new “juku” school concept in Japan - Partnered with employer to launch a brand new school in a new market, resulting in 150% growth of client base and 300% projected growth within one year- Designed name, branding and product concept for new school and its curriculum, adding the credibility and prestige of American cultural fluency critical to school success in the “juku” industry","duration":"Jun 2012 Apr 2013 11 months","duration_short":"11 months","end_date":"Apr 2013","start_date":"Jun 2012","subtitle":"Akao Private School","title":"Business Development Manager"},{"description":"Conversational English teacher in Japan- Developed curriculum unique to private school students of a wide age range: 4 - 52 years old- Taught goal based English to each student fostering critical thinking while deepening and broadening technical fluency and world views- Partnered with local public school to teach 6th grade elementary English. Reviewing amd refining class curriculum with elementary school faculty and principal","duration":"Oct 2011 Apr 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2013","start_date":"Oct 2011","subtitle":"Akao Private School","title":"English Teacher"}],"url":""},{"company":"The Salvation Army","company_id":"salvationarmyus","location":"San Francisco Bay Area","positions":[{"description":"Manager for The Salvation Army, Golden State Division’s Development Department, a small team responsible for fundraising, corporate relationships, donor cultivation and stewardship across San Francisco and central CA- Maximized limited marketing budget, realizing 150% increase in fundraising in 2010 v 2009 through corporate partnerships, community events, and advertising- Built in-house collateral design, ad buying, and web promotion capability for The Salvation Army’s premier fundraising event in San Francisco raising over $1.1 million in donations over 2+ years- Launched online presence for 20 community centers as divisional web master- Project Manager with USF’s Student Service-Learning Program for over 20 undergrad students","duration":"Sep 2008 Jul 2011 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2011","start_date":"Sep 2008","subtitle":"The Salvation Army","title":"Marketing & Communications Manager"}],"url":"https://www.linkedin.com/company/salvationarmyus"},{"company":"Quadel","company_id":"quadel-consulting-and-training","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Mar 2007 Nov 2007 9 months","duration_short":"9 months","end_date":"Nov 2007","start_date":"Mar 2007","subtitle":"Quadel","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/quadel-consulting-and-training"}]', '["Karlo Abajon “I work with Ryan in the Digital Commerce and Network Advertising team for PlayStation and I\'ve had the pleasure of collaborating with him on numerous projects. As the PS Store Sr. Manager for Merchandising Strategy & Network Advertising, I work on various store optimization projects and can say that Ryan has been instrumental to the success of several of these projects. Ryan brings in a strong mix of business, technical and operational knowledge from the store merchandising perspective. Specifically, he’s helped establish the reporting infrastructure for PS Store merchandising as well as leveraging essential KPIs to optimize operational overhead and deliver scalable and data driven business models for key partnerships through store campaign initiatives. It’s refreshing to have someone on the team who possesses his wealth of industry and technical knowledge and can effectively convey his knowledge to various groups including product management, project management and business stakeholders. ”","Brooke McAdams “Ryan is a fantastic colleague. He is smart, professional, capable, and collaborative -- a true team player. He is a natural at cultivating productive working relationships. When working on a project with Ryan, he can always be depended upon to fulfill his responsibilities. He is an excellent communicator and has a particular talent for synthesizing complex requirements into succinct requests. We work in a fast-paced, always evolving environment, and Ryan remains even-tempered and maintains his composure in the most stressful situations, which also helps to influence those around him. When managing projects and promotions, he has a unique ability to see the big picture and stay focused on the end goal and not get sidetracked by minor issues or distractions. On a personal note, Ryan is very kind and funny. He is a true pleasure to work with and I\'m glad that our career paths have crossed. ”"]']
User: ['Jovani Israel Gonzalez Bustos', 'Finance & Operations Executive with a 20+ years progressive career, mostly in manufacturing, metal-mechanic and automotive industry.', 'Operational Excellence Director - Global I&I at Comau', 'Comau', '[{"company":"Comau","company_id":"comau","industry":"Industrial Automation","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Comau","title":"Operational Excellence Director - Global I & I"},{"description":"","duration":"Nov 2020 Apr 2021 6 months","duration_short":"6 months","end_date":"Apr 2021","start_date":"Nov 2020","subtitle":"Comau","title":"Quality & Business Improvement Director - North America"},{"description":"","duration":"Aug 2018 Oct 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2020","start_date":"Aug 2018","subtitle":"Comau","title":"Business Improvement Director - North America"},{"description":"","duration":"Nov 2015 Jul 2018 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2018","start_date":"Nov 2015","subtitle":"Comau","title":"Managing Director - MX"},{"description":"","duration":"Apr 2013 Oct 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2015","start_date":"Apr 2013","subtitle":"Comau USA","title":"Business Unit Controller - USA"},{"description":"","duration":"May 2011 Apr 2013 2 years","duration_short":"2 years","end_date":"Apr 2013","start_date":"May 2011","subtitle":"Comau MX","title":"CFO - MX"},{"description":"","duration":"Sep 2009 May 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2011","start_date":"Sep 2009","subtitle":"Comau (MX)","title":"Head of Controlling - MX"}],"url":"https://www.linkedin.com/company/comau"},{"company":"Hella","company_id":"hella","location":null,"positions":[{"description":"","duration":"May 2005 Jun 2009 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jun 2009","start_date":"May 2005","subtitle":"Hella","title":"Plant Controller"},{"description":"","duration":"Jul 2003 Apr 2005 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2005","start_date":"Jul 2003","subtitle":"HELLA","title":"Project Controller"},{"description":"","duration":"Jan 2002 Jun 2003 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2003","start_date":"Jan 2002","subtitle":"HELLA","title":"International Accounts Receivables"}],"url":"https://www.linkedin.com/company/hella"},{"company":"Sony Music Entertainment","company_id":"sony-music-entertainment","location":null,"positions":[{"description":"","duration":"Nov 1999 Dec 2001 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2001","start_date":"Nov 1999","subtitle":"Sony Music Entertainment","title":"Financial Statements & Analysis Chief"},{"description":"","duration":"Dec 1998 Oct 1999 11 months","duration_short":"11 months","end_date":"Oct 1999","start_date":"Dec 1998","subtitle":"Sony Music Entertainment","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/sony-music-entertainment"},{"company":"Arthur Andersen (1885 -> 2002) Official","company_id":"arthur-andersen---2002-official-","location":"Mexico","positions":[{"description":"","duration":"1998 1998 less than a year","duration_short":"less than a year","end_date":"1998","start_date":"1998","subtitle":"Arthur Andersen (1885 -> 2002) Official","title":"Staff"}],"url":"https://www.linkedin.com/company/arthur-andersen---2002-official-"},{"company":"Sunbeam Mexicana","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Sunbeam Mexicana","title":"Analista Financiero"}],"url":""}]', '["Arturo Galindo Breton “Jovani was a great colleague. From him I learned not to leave loose ends and finish my work always with quality. He taught me to take challenges and overcome my weaknesses. It\'s a great leader, a great coach and his management skills are higher than average. I hope someday to work with him again.”","Jessica Oviedo “Es un profesional en todos los sentidos, tiene un buen liderazgo, desarrolla a su personal de manera ética y profesional logrando así el logro de sus metas de lo particular a lo general.”"]']
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The agent's job is to educate healthcare professionals and patients about non-pharmacological alternatives for pain relief, while the user is reaching out to the agent because they need assistance in finding effective solutions for their patients at Advanced Dental.
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Agent: ['Nadine Simala', 'Thank you for visiting my profile. I am an energetic, driven, organized, dedicated, problem-solving MBA professional with extensive sales experience:• Demonstrated ability to build trust, identify unique needs, and persuade the customer to buy• Passionate to help others achieve goals and make lives better • Proven success to leverage strengths in myself and others to stimulate team excellence• Grow and win back business with high opportunity customers to consistently achieve top sales results• Thoughtfully grasp and assimilate new information quickly• Strong business acumen, including strong work ethic • Well-developed communication, presentation, and interpersonal skills• SAM• Business plan development and execution• Educator, motivator and trainer', 'Territory Manager at Zynex Medical', 'Zynex Medical', '[{"company":"Zynex Medical","company_id":"zynexmedical","industry":"Medical Devices","location":"Reno, Nevada Area","positions":[{"description":"Proficiently educate healthcare professionals and patients in non-pharmacological alternatives aimed to improve the quality of life for individuals suffering from debilitating pain or illness, providing the highest technology and service standards in the electro-therapy industry.YOY: Increased Rx\'s generated by 25% with a closure rate of 72%.","duration":"Feb 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Zynex Medical","title":"Account Executive"}],"url":"https://www.linkedin.com/company/zynexmedical"},{"company":"Ashfield, part of UDG Healthcare plc","company_id":"ashfield-part-of-udg-healthcare","location":"Reno, Nevada Area","positions":[{"description":"","duration":"2018 2019 1 year","duration_short":"1 year","end_date":"2019","start_date":"2018","subtitle":"Ashfield, part of UDG Healthcare plc","title":"Respiratory Specialist"}],"url":"https://www.linkedin.com/company/ashfield-part-of-udg-healthcare"},{"company":"Eli Lilly and Company","company_id":"eli-lilly-and-company","location":"United States","positions":[{"description":"","duration":"2016 2018 2 years","duration_short":"2 years","end_date":"2018","start_date":"2016","subtitle":"Eli Lilly and Company","title":"Senior Sales Representative"}],"url":"https://www.linkedin.com/company/eli-lilly-and-company"},{"company":"YESCO","company_id":"yesco","location":"","positions":[{"description":"","duration":"2012 2016 4 years","duration_short":"4 years","end_date":"2016","start_date":"2012","subtitle":"YESCO","title":"Account Executive: Message Display, Custom Sign and Lighting Solutions"}],"url":"https://www.linkedin.com/company/yesco"},{"company":"The Pampered Chef","company_id":"the-pampered-chef","location":"","positions":[{"description":"","duration":"2001 2012 11 years","duration_short":"11 years","end_date":"2012","start_date":"2001","subtitle":"The Pampered Chef","title":"Independent Consultant"}],"url":"https://www.linkedin.com/company/the-pampered-chef"},{"company":"ProNet Reno","company_id":null,"location":"","positions":[{"description":"","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"ProNet Reno","title":"Trainer, Education, Business Development"}],"url":""},{"company":"TESSCO Technologies","company_id":"tessco-technologies","location":"","positions":[{"description":"","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"TESSCO Technologies","title":"Account Manager"}],"url":"https://www.linkedin.com/company/tessco-technologies"},{"company":"IGT","company_id":"igt","location":"","positions":[{"description":"","duration":"1989 2001 12 years","duration_short":"12 years","end_date":"2001","start_date":"1989","subtitle":"IGT","title":"Account Executive, Progressive Systems Representative, Accountant"}],"url":"https://www.linkedin.com/company/igt"}]', '["\\"Great person to work with full of energy and positive enthusiasm that is contagious to others. Very successful to navigate through challenges and put a plan in place to get results while helping others on the way. \\"","“Within a short amount of time, Nadine has demonstrated a quick ability to make connections with healthcare professionals. Her ability to establish these relationships has had a direct impact on creating positive customer experiences and successful sales.”"]']
User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']
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The agent's job is to generate new business opportunities, secure customer loyalty, and drive revenue growth, and today, the agent is reaching out to the user because they need to explore potential marketing collaborations in the beverage industry.
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Agent: ['Jerel Yates', 'I am a dynamic, goal focused, results driven, entrepreneur and sales professional with a 10+ year record of aggressively building new business opportunities, securing customer loyalty and driving revenue growth in highly competitive markets. I have solid qualifications in large account management and customer relationship building/maintenance.I am self confident and poised in interactions across all business hierarchies: I am a persuasive communicator, an assertive negotiator with strong deal making and closing abilities utilizing value building sales presentations.Specialties: Wholesaling Real Estate, Short Sales and Creative Financing,Creating Consistent, Reliable, Predictable Income Using Deliberate Organized Business Systems', 'Account Executive at Clean Slate Credit Services', 'Clean Slate Credit Services', '[{"company":"Clean Slate Credit Services","company_id":"clean-slate-credit-services","industry":"Financial Services","location":"Greater Philadelphia Area","positions":[{"description":"Account Executive","duration":"Sep 2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"Sep 2012","subtitle":"Clean Slate Credit Services","title":"Account Executive"}],"url":"https://www.linkedin.com/company/clean-slate-credit-services"},{"company":"The Wealth Alliance","company_id":"the-wealth-alliance","location":"","positions":[{"description":"The Wealth Alliance is dedicated to bringing professionals together, not only agents and investors but the industries servicers, to create a community where experience and ethical business practices can be exchanged and improved.","duration":"Jun 2010 - Present 11 years 3 months","duration_short":"11 years 3 months","end_date":"Present","start_date":"Jun 2010","subtitle":"The Wealth Alliance","title":"Board of Directors"}],"url":"https://www.linkedin.com/company/the-wealth-alliance"},{"company":"PhillyRehabProperties.com","company_id":null,"location":"","positions":[{"description":"We are a residential redevelopment company in the business of buying and selling, buying and leasing, and buying and restoring property.","duration":"Dec 2009 - Present 11 years 9 months","duration_short":"11 years 9 months","end_date":"Present","start_date":"Dec 2009","subtitle":"PhillyRehabProperties.com","title":"Residential Redeveloper / Wholesale Property Expert"}],"url":""},{"company":"TLC Solutions Inc","company_id":null,"location":"","positions":[{"description":"TLC Solutions Inc is Philadelphia’s Premier Real Estate Solutions Company. Our company specializes in helping sellers who have challenges in selling, buyers who have challenges in buying, and foreclosure avoidance and we are the foremost experts in this arena.","duration":"Aug 2008 - Present 13 years 1 month","duration_short":"13 years 1 month","end_date":"Present","start_date":"Aug 2008","subtitle":"TLC Solutions Inc","title":"Real Estate Solutions Specialist"}],"url":""},{"company":"Countrywide Bank","company_id":"bank-of-america","location":"","positions":[{"description":"Wholesale Residential Mortgage SalesConducted Outside Sales and TrainingB2B Territory DevelopmentGrow Accounts from 1.5 mil to a High of 38 mil in Loan OrignationsPlatinum Producer (Top 10% Sales Professional)","duration":"Jan 2004 Jun 2008 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jun 2008","start_date":"Jan 2004","subtitle":"Countrywide Bank","title":"Account Executive"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"PNC","company_id":"pnc-bank","location":"","positions":[{"description":"Responsible For Selling and Processing Consumer/Business Deposits and Loan ProductsInitiated Proactive Sales Techniques to Consistently Exceed Branch Revenue Goals","duration":"Jan 2003 Jan 2004 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2004","start_date":"Jan 2003","subtitle":"PNC","title":"Licensed Financial Sales Consultant"}],"url":"https://www.linkedin.com/company/pnc-bank"},{"company":"Cendant Mortgage","company_id":"cendant-mortgage","location":"","positions":[{"description":"Originated 1st and 2nd mortgage products. Products included conventional fixed, jumbo ARM, FHA, and VA loan programs. Heavy emphasis on relationship building and and cross selling other mortgage products and services.Consistent track record of exceeding quotas with a performance regularly above 125% above targets.","duration":"Jun 1999 Jul 2001 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2001","start_date":"Jun 1999","subtitle":"Cendant Mortgage","title":"Senior Mortgage Consultant"}],"url":"https://www.linkedin.com/company/cendant-mortgage"}]', '["“I worked with Jerel at Countrywide. Jerel is a very dedicated team player. Jerel had excellent relationships with all of his business partners. He was always very sincere and ethical with everyone he came in contact with. He was always a pleasure to work with.”","“Jerel was great to work with, he established long lasting relationships with his clients and his co workers through hard work and a his dynamic personality.”"]']
User: ['Lisa Hunter', 'Global Marketer Marketing and Advertising', 'Marketing Director, Brown-Forman Beverages Worldwide', 'Brown-Forman', '[{"company":"Brown-Forman","company_id":"brown-forman","industry":"Beverage Manufacturing","location":null,"positions":[{"description":"","duration":"Oct 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Brown-Forman","title":"Brown-Forman Marketing Director"},{"description":"","duration":"May 2012 - Present 9 years 10 months","duration_short":"9 years 10 months","end_date":"Present","start_date":"May 2012","subtitle":"Brown-Forman","title":"Associate Global Marketing Director"},{"description":"U.S. Brand Manager for Sonoma Cutrer Wine","duration":"Oct 2010 May 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2012","start_date":"Oct 2010","subtitle":"Brown-Forman","title":"Sonoma Cutrer Brand Manager"},{"description":"","duration":"Apr 2009 Oct 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2010","start_date":"Apr 2009","subtitle":"Brown-Forman","title":"Division Marketing Manager"}],"url":"https://www.linkedin.com/company/brown-forman"},{"company":"Brown-Forman Beverages","company_id":null,"location":"","positions":[{"description":"","duration":"2008 May 2010 2 years","duration_short":"2 years","end_date":"May 2010","start_date":"2008","subtitle":"Brown-Forman Beverages","title":"Trade Marketing Manager"}],"url":""},{"company":"Brown-Forman","company_id":"brown-forman","location":"Louisville, Kentucky Area","positions":[{"description":"Development and implementation of brand marketing plans for the Jack & Coke brand. Development and implementation of brand marketing plans for the Jack & Coke brand.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Brown-Forman","title":"Coke Alliance Manager"}],"url":"https://www.linkedin.com/company/brown-forman"},{"company":"KYK Creative","company_id":null,"location":"","positions":[{"description":"Extensive experience in brand activations, promotions and experiential marketingManaged creative process including concept development, production management and execution across 9 brandsDeveloped strategies for Coca-Cola bar tavern channel and Brown-Forman and Bacardi U.S.A. brands Extensive experience in brand activations, promotions and experiential marketingManaged creative process including concept development, production management and execution across 9 brandsDeveloped strategies for Coca-Cola bar tavern channel and Brown-Forman and Bacardi U.S.A. brands","duration":"Jan 2001 Jan 2005 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2005","start_date":"Jan 2001","subtitle":"KYK Creative","title":"Account Supervisor"}],"url":""},{"company":"PriceWeber","company_id":"priceweber","location":"","positions":[{"description":"Leading agency teams serving clients with consumer-centric, integrated brand activations (strategic promotions, merchandising, display, experiential) in the on-line, in-store and general market environments for 7 Brown-Forman brandsActively contributed to business building ideas that helped to drive sales and growth Leading agency teams serving clients with consumer-centric, integrated brand activations (strategic promotions, merchandising, display, experiential) in the on-line, in-store and general market environments for 7 Brown-Forman brandsActively contributed to business building ideas that helped to drive sales and growth","duration":"Jan 1996 Jan 2000 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2000","start_date":"Jan 1996","subtitle":"PriceWeber","title":"Senior Account Executive / Account Executive"}],"url":"https://www.linkedin.com/company/priceweber"}]', '["Carlos Romero “Lisa was an essential part of B-F Global Tequila\'s team, always willing to cooperate and open to discuss new ideas. Her contributions and support to the brand made the work of our Global team very productive. Working alongside her and the team helped me find new ways to develop the brand in Mexico\'s market. ”","Greg A. Pestinger MBA, MA Human Resource Development “I have had the pleasure of working with Lisa on our very challenging Global Tequila business. Lisa is one of those unique team mates that always puts the good of the company and her team ahead of her own. She encourages big ideas, has an exceptional creative mind, is a master of innovation and has solid business credentials. Most of all, Lisa is collaborative, valuing people as a key ingredient in her business and personal success. Lisa brings all this and an infectious optimistic attitude to any team. ”"]']
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The agent's job is to provide IT consulting services. Today, the user is reaching out to the agent because they need assistance in implementing service management strategies in their organization.
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Agent: ['Anupam Sharma', '• Experienced Engineer with a demonstrated history of working in the information technology and services industry. • Strong technology skilled in Micro Services , Messaging, Open API • In Depth Understanding of retail domain , Specially in E-Commerce / Supply Chain Area (Order Management)• Experienced in application modernization using Digital Technologies.• Experienced in Cloud computing , Cloud Components building and designing multi data center applications.', 'Principal Member Of Technical Staff (Cloud Enabler) at Oracle', 'Oracle', '[{"company":"Oracle","company_id":"oracle","industry":"IT Services and IT Consulting","location":"Austin, Texas Metropolitan Area","positions":[{"description":"","duration":"Jul 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Oracle","title":"Principal Member Of Technical Staff (Cloud Enabler)"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Dell Technologies","company_id":"delltechnologies","location":"Austin, Texas, United States","positions":[{"description":"","duration":"Aug 2020 Jul 2021 1 year","duration_short":"1 year","end_date":"Jul 2021","start_date":"Aug 2020","subtitle":"Dell Technologies","title":"Principal Software Engineer - Cloud Platform"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Cognizant","company_id":"cognizant","location":"Austin, Texas Area","positions":[{"description":"Worked as a Tech Lead at Apple Worked as a Tech Lead at Apple","duration":"Jan 2020 Aug 2020 8 months","duration_short":"8 months","end_date":"Aug 2020","start_date":"Jan 2020","subtitle":"Cognizant","title":"Manager - Digital Technology"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"Tata Consultancy Services","company_id":"tata-consultancy-services","location":"Greater Atlanta Area","positions":[{"description":"Worked with The Home Depot and Macys e-commerce platform. Worked with The Home Depot and Macys e-commerce platform.","duration":"Feb 2007 Jan 2020 13 years","duration_short":"13 years","end_date":"Jan 2020","start_date":"Feb 2007","subtitle":"Tata Consultancy Services","title":"Associate Consultant (Digital Platform)"}],"url":"https://www.linkedin.com/company/tata-consultancy-services"},{"company":"Syntel","company_id":"syntel","location":"Pune Area, India","positions":[{"description":"Worked for DCX (Daimler - Chrysler) Bill of Material development projects Worked for DCX (Daimler - Chrysler) Bill of Material development projects","duration":"Oct 2005 Feb 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2007","start_date":"Oct 2005","subtitle":"Syntel","title":"Analyst Programmer"}],"url":"https://www.linkedin.com/company/syntel"}]', '["Natalie Charles, PMP “Always thinking, always solutioning, always assessing, always implementing, always improving. That\'s Anupam in a nutshell. One of the most considerate and thoughtful engineers I\'ve ever worked with. And Anupam can quietly laugh at himself like no other, that is an exceptional trait to have professionally, because it means that, while the work is serious business, nothing is personal, everything can be improved upon, and work stays fun. Additionally, Anupam is that engineer on the team who\'s always thinking and asking about the bigger picture that whatever he and the group are working on, how is it going to impact the company\'s bottom line. That right there; re-read that. How is this feature / product, that we\'re working on going to add value? Is it the right thing at this moment in this time? Is the MVP enough, the right thing? What are the metrics to assess added value? Yup, one has to have engineers that ask these questions. It makes the Product Owner, the Delivery Manager, the Project Manager / Scrum Master, all the engineers, better, gives meaning to what is being delivered, and invites everyone to work smarter not just harder. When it comes to coding, Anupam is diligent about quality and adequate testing of whatever he is implementing on the back end. Nothing is going to production without sufficient testing. Yup, Anupam is focused on the things that matter. It was a pleasure to work with Anupam and know he\'s a positive asset to work with.”","Somashekar Kori “I worked with Anupam on several major challenging project, He has very good knowledge of emerging technologies and very well knows how to use them in the retail landscape especially in Supply Chain area. Definitely a great person to work with.”"]']
User: ['David Farrell', 'David is an IT Service Management and ServiceNow expert. As a ServiceNow platform owner he has led the delivery of automated, lean processes, and improved user experiences. He is skilled at working in collaboration with global engineering, operations staff, and supplier teams to deliver continuous improvement. David has also worked across many industries delivering ITSM strategies and assessments. He excels in delivering broader IT improvements through project management (PMI and Agile PMI certified).', 'Director Of IT - Enterprise Applications at Mizuho', 'Mizuho', '[{"company":"Mizuho","company_id":"mizuho","industry":"Financial Services","location":"New York, New York, United States","positions":[{"description":"Platform Owner for ServiceNow, Sharepoint, Archer, Workday Platform Owner for ServiceNow, Sharepoint, Archer, Workday","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"Mizuho","title":"Director Of IT - Enterprise Applications"}],"url":"https://www.linkedin.com/company/mizuho"},{"company":"Moody\'s Corporation","company_id":"moodys-corporation","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2014 Mar 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2020","start_date":"Jan 2014","subtitle":"Moody\'s Corporation","title":"VP - IT Service Management"}],"url":"https://www.linkedin.com/company/moodys-corporation"},{"company":"PA Consulting Group","company_id":"pa-consulting","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2007 Jan 2014 7 years","duration_short":"7 years","end_date":"Jan 2014","start_date":"Feb 2007","subtitle":"PA Consulting Group","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/pa-consulting"},{"company":"MWRA","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"MWRA","title":"IT Project Manager"}],"url":""}]', '["LinkedIn User “I was David\'s line Manager at PA. David is an ITIL wizard and has an extensive track record of helping his clients implement service management. He has a strong work ethic and always delivers an A1 performance no matter what the task. In addition he\'s a fun team player to work with with a relaxed yet professional style.”","James Turner “David recently left PA and I\'m sorry to see him go. I\'ve worked with him on two projects and have been impressed with his work ethic, ability to communicate complex concepts and his commitment to helping clients. Good luck in the new job!”"]']
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The agent's job is to specialize in data management in support of the Department of Defense, today the user is reaching out to the agent because they need assistance in creating IT strategies for stable business transformation.
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Agent: ['Shawn Oles', 'Systems Engineering specialize in data management in support of Department of Defense.', 'Chief Executive Officer / Principal Cyber Security Engineer at Secure Enterprise Engineering', 'Secure Enterprise Engineering', '[{"company":"Secure Enterprise Engineering","company_id":"secure-enterprise-engineering","industry":"Computer and Network Security","location":"Ft. Meade, Maryland","positions":[{"description":"","duration":"Apr 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Secure Enterprise Engineering","title":"Chief Executive Officer / Principal Cyber Security Engineer"}],"url":"https://www.linkedin.com/company/secure-enterprise-engineering"},{"company":"Cymertek Corporation","company_id":"cymertek-corporation","location":null,"positions":[{"description":"","duration":"Sep 2017 Apr 2018 8 months","duration_short":"8 months","end_date":"Apr 2018","start_date":"Sep 2017","subtitle":"Cymertek Corporation","title":"Vice President of Operations / Principal Systems Engineer"},{"description":"","duration":"Jul 2016 Sep 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2017","start_date":"Jul 2016","subtitle":"Cymertek Corporation","title":"Strategy Operations Manager / Systems Engineer"}],"url":"https://www.linkedin.com/company/cymertek-corporation"},{"company":"Centroid LLC","company_id":"centroid-llc","location":"Baltimore, Maryland Area","positions":[{"description":"","duration":"Jun 2015 Jul 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2016","start_date":"Jun 2015","subtitle":"Centroid LLC","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/centroid-llc"},{"company":"L-3 Communications Integrated Systems","company_id":"l-3-integrated-systems-group","location":"","positions":[{"description":"","duration":"May 2010 May 2015 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2015","start_date":"May 2010","subtitle":"L-3 Communications Integrated Systems","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/l-3-integrated-systems-group"},{"company":"Northrop Grumman","company_id":null,"location":"Linthicum, MD United States","positions":[{"description":"","duration":"Jun 2003 Jan 2009 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jan 2009","start_date":"Jun 2003","subtitle":"Northrop Grumman","title":"Software Engineer / Systems Engineer"}],"url":""}]', '["Tim T. “I\'m writing this recommendation for a great friend and amazing leader. If you have a target and you want to hit it, Shawn is the guy to send into the trenches and get it done. Every time I have had a very challenging task that I couldn\'t find many other people willing or able to do, Shawn graciously and anxiously took the challenge and has always came out ahead of schedule. Words do not nor cannot describe how incredibly grateful I am to have had Shawn as part of the team. Thanks Shawn --- you\'re AWESOME!!!!”","Ken Jennings “High dynamic business oriented at Northrop Grumman! ”"]']
User: ['Chris Abrams', 'A senior IT leader with multi-industry experience. A strong leader who has thrives on leading innovative teams, creating long-lasting solutions for today’s business challenges. One who has partnered with business to create IT strategies that deliver stable business transformation.', 'Sr. Director / VP', 'MCM Technology Solutions', '[{"company":"MCM Technology Solutions","company_id":"mcmtechnologysolutions","industry":"Information Technology and Services","location":"Louisville, Kentucky, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"MCM Technology Solutions","title":"Director, Operations"}],"url":"https://www.linkedin.com/company/mcmtechnologysolutions"},{"company":"HMB","company_id":"hmb","location":"Louisville, Kentucky","positions":[{"description":"Responsible for sales strategy and delivery of all projects, customers, and staffing within the Kentucky/Indiana market.","duration":"Feb 2019 Jun 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2020","start_date":"Feb 2019","subtitle":"HMB","title":"Director"}],"url":"https://www.linkedin.com/company/hmb"},{"company":"Yum! Brands","company_id":"yum-brands","location":"Louisville, Kentucky Area","positions":[{"description":"Lead the transformation of multiple teams consisting of over 70 employees. Oversaw and managed innovation, development, and health of global IT infrastructure, including datacenter, server, database, desktop, voice, video, network, SaaS productivity tools (Office365), Azure, and 24/7 service desk.","duration":"Aug 2015 Jan 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2019","start_date":"Aug 2015","subtitle":"Yum! Brands","title":"Director, IT Shared Services"}],"url":"https://www.linkedin.com/company/yum-brands"},{"company":"Pizza Hut","company_id":"pizza-hut","location":"Louisville, Kentucky Area","positions":[{"description":"Guided and managed 60-plus employees supporting 24/7, 4,500 restaurants’ IT technology. Additionally managed the procurement and IT delivery teams that implemented new technology within restaurants.","duration":"May 2013 Aug 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2015","start_date":"May 2013","subtitle":"Pizza Hut","title":"Sr. Manager, Field Systems"}],"url":"https://www.linkedin.com/company/pizza-hut"},{"company":"Amazon","company_id":"amazon","location":"Louisville, Kentucky Area","positions":[{"description":"Managed team of 25 IT professionals overseeing Zappos/Amazon end-user support within their distribution centers (DC) in Kentucky. Managed and maintained IT standards and training for three distribution centers to maintain 100% uptime.","duration":"Jan 2012 May 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2013","start_date":"Jan 2012","subtitle":"Amazon","title":"IT Manager"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Lightedge Solutions","company_id":"lightedge-solutions","location":"Des Moines, Iowa Area","positions":[{"description":"Led a team to transform LightEdge\'s network backbone from an ATM-switched network to an MPLS based network. As VP, influenced the transformation of the operations strategy; product development, developing implementation, support, staffing strategies, training, and project management teams delivering \\"white-glove\\" services for LightEdge customers.","duration":"Jan 2006 Jan 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jan 2012","start_date":"Jan 2006","subtitle":"Lightedge Solutions","title":"VP Operations"}],"url":"https://www.linkedin.com/company/lightedge-solutions"},{"company":"Rockefeller Group Technology Solutions, Inc. (RGTS)","company_id":"c1uts","location":"Irvine, CA","positions":[{"description":"Managed a team of engineers to develop custom IT solutions based on consumer and business requirements. Developed dark fiber right-of-ways between Rockefeller real estate within NYC. Developed RGTS\'s west coast strategy; marketing custom services into California.","duration":"Apr 2001 Dec 2005 4 years 9 months","duration_short":"4 years 9 months","end_date":"Dec 2005","start_date":"Apr 2001","subtitle":"Rockefeller Group Technology Solutions, Inc. (RGTS)","title":"Director"}],"url":"https://www.linkedin.com/company/c1uts"},{"company":"Globix Corporation","company_id":"globix-corporation","location":"New York City","positions":[{"description":"Built and managed global IT team supporting consumer services through the company’s startup and into a publicly-traded company. Led team to expand network reach throughout U.S. and Europe based on business requirements.","duration":"Jun 1996 Mar 2001 4 years 10 months","duration_short":"4 years 10 months","end_date":"Mar 2001","start_date":"Jun 1996","subtitle":"Globix Corporation","title":"Director Of Operations"}],"url":"https://www.linkedin.com/company/globix-corporation"},{"company":"United States Air Force","company_id":"united-states-air-force","location":"","positions":[{"description":"Responsible for supporting USAF technology for Defense Information System Agency in Washington DC.","duration":"Jun 1992 Jun 1996 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 1996","start_date":"Jun 1992","subtitle":"United States Air Force","title":"Senior Airman"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["“Chris is a dynamic leader with a great understanding of how to get things done in corporate IT. I always found Chris to be innovative, engaging, and fun to work with. I believe Chris will be a great addition to any team and look forward to seeing his future successes!”","“I have worked with Chris for nearly 3 years as a Project Manager on various projects for his Yum! ITSS Infrastructure team. Chris is a passionate leader whose focus on innovation, outside-the-box thinking and results inspires those around him to strive for excellence. Chris supports his team by providing them with the tools and guidance they need to succeed, but also allows them the freedom to think and act independently. He is excited to see his team succeed and to celebrate those wins – both big and small. I am in awe of Chris’s unwavering energy, enthusiasm and intelligence and have thoroughly enjoyed working with him. I truly believe that Chris would be an asset to any organization that is fortunate enough to hire him. ”"]']
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The agent's job is to provide software development consulting services, specializing in agile project management methodologies, while the user is reaching out to the agent because they need assistance in implementing continuous process improvement in their Medicaid program management.
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Agent: ['Nataya Cook, MSM, SP4, PMP,', 'Owner of a premier software development consulting firm specializing in agile project management methodologies. Specialties: Scrum, Extreme Project Management, SDLC, Business Analysis Skills: PMP Professional Scrum Master Certified Professional Coder', 'Providing our clients Liberty in Homecare!', 'Liberty Primary Care LLC', '[{"company":"Liberty Primary Care LLC","company_id":"liberty-primary-care-llc","industry":"Medical Practices","location":"Carmel, Indiana","positions":[{"description":"","duration":"Jun 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Liberty Primary Care LLC","title":"Owner/CEO"}],"url":"https://www.linkedin.com/company/liberty-primary-care-llc"},{"company":"PM Solutions, LLC","company_id":null,"location":"Indianapolis","positions":[{"description":"","duration":"Jul 2013 - Present 8 years 9 months","duration_short":"8 years 9 months","end_date":"Present","start_date":"Jul 2013","subtitle":"PM Solutions, LLC","title":"Owner"}],"url":""},{"company":"Syntel","company_id":"syntel","location":"Indianapolis, Indiana","positions":[{"description":"Anthem Anthem","duration":"Dec 2017 May 2018 6 months","duration_short":"6 months","end_date":"May 2018","start_date":"Dec 2017","subtitle":"Syntel","title":"Sr. Business Systems Analyst/Consultant"}],"url":"https://www.linkedin.com/company/syntel"},{"company":"The Judge Group","company_id":"the-judge-group","location":"Indianapolis, Indiana","positions":[{"description":"Anthem Anthem","duration":"Feb 2017 Dec 2017 11 months","duration_short":"11 months","end_date":"Dec 2017","start_date":"Feb 2017","subtitle":"The Judge Group","title":"Sr. Business System Analyst"}],"url":"https://www.linkedin.com/company/the-judge-group"},{"company":"State of Indiana","company_id":"state-of-indiana","location":"Indianapolis, Indiana","positions":[{"description":"State Government State Government","duration":"May 2015 Mar 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2017","start_date":"May 2015","subtitle":"State of Indiana","title":"Project Manager"}],"url":"https://www.linkedin.com/company/state-of-indiana"},{"company":"BCforward","company_id":"bcforward","location":"","positions":[{"description":"IUHP IUHP","duration":"Sep 2014 May 2015 9 months","duration_short":"9 months","end_date":"May 2015","start_date":"Sep 2014","subtitle":"BCforward","title":"Project Manager / Consultant"}],"url":"https://www.linkedin.com/company/bcforward"},{"company":"Apex Systems","company_id":"apex-systems","location":"Brooklyn, New York","positions":[{"description":"Lutheran Medical Center Lutheran Medical Center","duration":"2014 2014 less than a year","duration_short":"less than a year","end_date":"2014","start_date":"2014","subtitle":"Apex Systems","title":"IT Project Management Consultant"}],"url":"https://www.linkedin.com/company/apex-systems"},{"company":"BCforward","company_id":"bcforward","location":"","positions":[{"description":"Indiana Medicaid/HP Indiana Medicaid/HP","duration":"Apr 2013 Nov 2013 8 months","duration_short":"8 months","end_date":"Nov 2013","start_date":"Apr 2013","subtitle":"BCforward","title":"ICD-10 Project Manager"}],"url":"https://www.linkedin.com/company/bcforward"},{"company":"MMY Consulting","company_id":"mmy-consulting","location":"","positions":[{"description":"Ascension Health Ascension Health","duration":"Oct 2012 Apr 2013 7 months","duration_short":"7 months","end_date":"Apr 2013","start_date":"Oct 2012","subtitle":"MMY Consulting","title":"Project Manager"}],"url":"https://www.linkedin.com/company/mmy-consulting"},{"company":"Sanford Brown College","company_id":"sanford-brown-college-cp","location":"Indianapolis, IN","positions":[{"description":"","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"Sanford Brown College","title":"HIM Instructor"}],"url":"https://www.linkedin.com/company/sanford-brown-college-cp"},{"company":"United States Army National Guard","company_id":null,"location":"","positions":[{"description":"","duration":"May 1994 Oct 2002 8 years 6 months","duration_short":"8 years 6 months","end_date":"Oct 2002","start_date":"May 1994","subtitle":"United States Army National Guard","title":"Medical Specialist"}],"url":""}]', '["Scott Cunningham “I worked with Nataya on a large agile project. She served as a BA on my scrum team for a few months before moving to another team. In addition to writing user stories and functional specifications, Nataya helped us improve our user stories. She prepared and delivered a great user story training session with our analysts to help take them to the next level in writing user stories. Nataya is detailed, professional and has a great attitude. She is always pleasant to work with and ready to help whenever needed. Her work was always on time and high quality. ”","SOWMYA NATARAJAN “Nataya is a season PM/BA. She has the skills to manage project teams of various sizes.She has the ability to interact effectively with members from various levels in the organisation. She is very focused and is able to deliver results as needed. ”"]']
User: ['Jeanine Latch-Greer', 'Over 15 years of diverse health care expertise with an emphasis on New York State health insurance programs and implementation. Result oriented with a diverse background in management, quality assurance and training. Dedicated to providing excellent customer service and continuous process improvement. Proven ability to create a highly motivated working environment and increase staff development.', 'Medicaid Program Manager - Bureau of Long Term Care Policy and Program at Staffing Solutions Organization LLC', 'Staffing Solutions Organization LLC', '[{"company":"Staffing Solutions Organization LLC","company_id":"staffing-solutions-organization","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Staffing Solutions Organization LLC","title":"Medicaid Program Manager - Bureau of Long Term Care Policy and Program"},{"description":"","duration":"Feb 2019 Jan 2020 1 year","duration_short":"1 year","end_date":"Jan 2020","start_date":"Feb 2019","subtitle":"Staffing Solutions Organization LLC","title":"Medicaid Program Manager - Managed Long Term Care"},{"description":"","duration":"Oct 2017 Feb 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2019","start_date":"Oct 2017","subtitle":"Staffing Solutions Organization LLC","title":"Medicaid Program Advisor - Managed Long Term Care"}],"url":"https://www.linkedin.com/company/staffing-solutions-organization"},{"company":"Tech Valley Talent","company_id":"tech-valley-talent","location":"Albany, New York Area","positions":[{"description":"","duration":"Aug 2016 Jun 2017 11 months","duration_short":"11 months","end_date":"Jun 2017","start_date":"Aug 2016","subtitle":"Tech Valley Talent","title":"Quality Assurance (NYMMIS) Secondary QA Director"}],"url":"https://www.linkedin.com/company/tech-valley-talent"},{"company":"MAXIMUS","company_id":"maximus","location":null,"positions":[{"description":"","duration":"Mar 2014 Jul 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2016","start_date":"Mar 2014","subtitle":"MAXIMUS","title":"Quality Program Analyst (NYSoH)"},{"description":"","duration":"Apr 2013 Mar 2014 1 year","duration_short":"1 year","end_date":"Mar 2014","start_date":"Apr 2013","subtitle":"MAXIMUS","title":"Training Specialist (NYSoH)"}],"url":"https://www.linkedin.com/company/maximus"},{"company":"Conduent","company_id":"conduent","location":"Albany, New York Area","positions":[{"description":"","duration":"Sep 2009 Feb 2010 6 months","duration_short":"6 months","end_date":"Feb 2010","start_date":"Sep 2009","subtitle":"Conduent","title":"Call Center Manager (NYS Child Support)"}],"url":"https://www.linkedin.com/company/conduent"},{"company":"CSRA Inc","company_id":"csra_inc","location":"","positions":[{"description":"","duration":"Dec 2004 Aug 2009 4 years 9 months","duration_short":"4 years 9 months","end_date":"Aug 2009","start_date":"Dec 2004","subtitle":"CSRA Inc","title":"Senior Trainer and Quality Assurance Specialist (NYMMIS) (MPD)"}],"url":"https://www.linkedin.com/company/csra_inc"},{"company":"Latch Inc - independent Contractor","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2001 Dec 2008 8 years","duration_short":"8 years","end_date":"Dec 2008","start_date":"Jan 2001","subtitle":"Latch Inc - independent Contractor","title":"Operations Manager"}],"url":""}]', '["Christopher Collins “Jeanine is a skilled trainer with superior documentation skills. She is detail oriented and ensures all work instructions are accurate and the subject material is being presented in a way to put staff in the best possible position to succeed. She is an expert in Medicaid policy and a great person to work with.”","Ryann Walters “I had the pleasure of working with Jeanine on multiple fiscal agent projects. Jeanine demonstrates superior skill in training and development, subject matter expert roles, quality assurance and analytics, collaboration, and documentation development. Jeanine is a committed partner and strives for success. She brings a wealth of experience and knowledge. I highly recommend and endorse her skills, and hope to work with Jeanine again in the future. ”"]']
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The agent's job is to provide specialized branded design work and re-branding services, while the user is reaching out to the agent because they need assistance in re-branding their company's visual and digital media.
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Agent: ['Allison Pflumm', 'Experienced Creative Director with a demonstrated history of working in the advertising industry. Strong creative and graphic design professional with a Bachelor of Arts in Communication from University of North Carolina at Wilmington.', 'Creative Director, Owner at Ketch Creative', 'Ketch Creative', '[{"company":"Ketch Creative","company_id":"ketch-creative","industry":"Graphic Design","location":"Wilmington, North Carolina, United States","positions":[{"description":"Providing clients creative direction by articulating concepts from a design, business and competitive perspective. Offering Graphic Design, User Experience/User Interface Design, App Design, Web Design and Branding solutions. Providing clients creative direction by articulating concepts from a design, business and competitive perspective. Offering Graphic Design, User Experience/User Interface Design, App Design, Web Design and Branding solutions.","duration":"Jan 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Ketch Creative","title":"Creative Director, Owner"}],"url":"https://www.linkedin.com/company/ketch-creative"},{"company":"Dowd Technology Group","company_id":"dowd-technology-group","location":"Wilmington, North Carolina Area","positions":[{"description":"Develop, execute, and continually refine a marketing strategy that aligns with the company\'s growth, revenue and cost targets. Concept, design and layout of web/digital and print branding and marketing deliverables. Collaborate with the development team to envision an exceptional product experience based on an understanding of user needs, business objectives and technical constraints. Identify, analyze and document defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content.","duration":"Apr 2018 Mar 2019 1 year","duration_short":"1 year","end_date":"Mar 2019","start_date":"Apr 2018","subtitle":"Dowd Technology Group","title":"Creative Supervisor"}],"url":"https://www.linkedin.com/company/dowd-technology-group"},{"company":"REEDS Jewelers","company_id":"reeds-jewelers","location":"","positions":[{"description":"Responsible for graphic and marketing communications for a fine jewelry chain, while maintaining brand standards. Design and layout REEDS Jewelers ads, as well as vendor ads for various print and online avenues. Designing marketing collateral for 60+ stores, including catalogs, posters, wall graphics, in-case signage, event invitations and promotional materials. Concept, layout and design of marketing collateral for all major holidays. Responsible for designing digital advertising and retargeting campaigns. Drafting pitch proposals to be presented to fine jewelry and watch brands which include: Rolex, Tag Heuer, David Yurman, Ippolita, Pandora and more. Art direction, as well as jewelry photography for the eCommerce sites.","duration":"Aug 2011 Apr 2017 5 years 9 months","duration_short":"5 years 9 months","end_date":"Apr 2017","start_date":"Aug 2011","subtitle":"REEDS Jewelers","title":"Creative Supervisor, Graphic Designer"}],"url":"https://www.linkedin.com/company/reeds-jewelers"},{"company":"Pflummingo Design","company_id":"pflummingo-design","location":"","positions":[{"description":"Creative direction, copywriting and graphic design with emphasis on branding and re-branding businesses. Creative direction, copywriting and graphic design with emphasis on branding and re-branding businesses.","duration":"Sep 2009 Aug 2011 2 years","duration_short":"2 years","end_date":"Aug 2011","start_date":"Sep 2009","subtitle":"Pflummingo Design","title":"Project Manager, Copywriter, Junior Designer"}],"url":"https://www.linkedin.com/company/pflummingo-design"}]', '["Kaylie O\'Connor “My business partner and I contracted Allison as a graphic designer and she was excellent! She has a very keen eye and is very talented. She\'s listens well and executes on the vision. She\'s a pleasure to work with - very responsive and attentive! Oh and she\'s a great photographer and a photoshop wiz! Would definitely recommend!”","Jonelle Benton “Allison has done freelance photography and graphic design for my greeting card line. She is professional, creative and a lot of fun. She brings a certain spirit and creativity to projects big businesses can\'t provide. I highly recommend her and her creative touch. ”"]']
User: ['Emily Knox', "I am a Creative Director with 14+ years' experience delivering award-winning graphic designs for exhibitions, spaces, events, sports, and business industries. In 2019, I created my own company Emily Knox Design, where I specialize in helping clients tell the visual brand story that they long to see come to life.*I am currently accepting new clients. Please visit my website Emilyknoxdesign.com to contact me and learn more about my craft.", 'Creative Director/ Fine Artist', 'Emily Knox Design', '[{"company":"Emily Knox Design","company_id":null,"location":"","positions":[{"description":"• Create specialized branded design work to help clients tell their visual story• Specialize in re-branding companies print work, visual and digital media, and physical office spacesSpecialization in working with event companies, sports teams, and small businesses Clients Include: Long Beach State University Athletics, UNM Athletics, San Jose State Athletics, Sonia Sharma Events, Press Brothers Juicery, American Wiring Inc., LAB Athletic Club, UCLA Health, UCLA Alumni, Children\'s Hospital LA, Morgan Stanley, Building Electric Institute, ABA Signs","duration":"Nov 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Nov 2019","subtitle":"Emily Knox Design","title":"Creative Director"}],"url":""},{"company":"Emily Knox Art","company_id":null,"location":"","positions":[{"description":"Emily Knox consistently creates stunning customized fine artwork to bring joy to her clients and transform their homes, office spaces, and lives. Her art instantly creates warm welcoming environments, as she plays with a vibrant mix of colors. Her signature style is to create art work that will match with any desired space.Please see emilyknoxart.comServices include: • Acrylic Painting Custom Art Pieces• Watercolor Painting• Custom Greeting Cards• Paint Night Teacher• Wedding Invitations• Children\'s Book Illustration","duration":"Jan 1990 - Present 31 years 10 months","duration_short":"31 years 10 months","end_date":"Present","start_date":"Jan 1990","subtitle":"Emily Knox Art","title":"Fine Artist"}],"url":""},{"company":"UCLA Athletics","company_id":"ucla-athletics1","location":null,"positions":[{"description":"• Graphically design content, print, cut mount and curate museum with 52 special exhibits and sports displays• Re-brand 12 UCLA Athletic facilities with a new logo design and corporate sponsor style guide• Cultivate strategic business relationships with local and national vendors and clients in person and by email• Manage 1 full-time and 4-7 seasonal creative staff members to create over 1,200 design projects each year for 12 different Athletic facilities• Update and maintain all sports facilities and Hall of Fame museum graphics, driving innovative projects to improve engagement with prospective donors, athletes, and athletic recruitsKEY PROJECTS: MO OSTIN BASKETBALL PRACTICE FACILITY, 2016-2017, Art Direct $500,000+ branding project for all environmental graphics• PAULEY PAVILION-Multi-use Sports Venue, 2010-2012: Direct $250,000 design renovation project for Pauley Pavilion, multi-use sports arena including driving collaboration with team of architects, graphic design firms, and Athletic Directors to develop, create, and install 75 large scale graphics within 236,144 gross square feet• JOHN WOODEN \\"THE DEN,\\" 2010: Curated and executed marketing efforts for the exhibit John Wooden “The Den,” an exact replica of the Encino condo den where legendary basketball coach John Wooden spent a majority of his post-UCLA years, including creating imagery for the grand opening of the exhibit, an original logo design, video production, special event invitations, and promotional web design• SPIEKER AQUATICS CENTER, 2009: Graphic Designer for new arena graphics, banners, signage, and way-finding","duration":"Jun 2012 Oct 2019 7 years 5 months","duration_short":"7 years 5 months","end_date":"Oct 2019","start_date":"Jun 2012","subtitle":"UCLA Athletics","title":"Senior Art Director, Athletic Facilities"},{"description":"","duration":"Jun 2010 Jun 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2012","start_date":"Jun 2010","subtitle":"UCLA Athletics","title":"Art Director, Athletic Facilities"},{"description":"","duration":"Nov 2007 Jul 2010 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2010","start_date":"Nov 2007","subtitle":"UCLA Athletics","title":"Sr. Artist & Curator Athletic Hall of Fame"}],"url":"https://www.linkedin.com/company/ucla-athletics1"},{"company":"UCLA Alumni Association","company_id":"ucla-alumni-association","location":"Greater Los Angeles Area","positions":[{"description":"• Create front end design work for a digital media screen which elegantly displays and integrates UCLA\'s Alumni social media twitter feed, Instagram, youtube videos, and foursquare account • Managed project, set up meetings and communication, hosted design presentations • Create front end design work for a digital media screen which elegantly displays and integrates UCLA\'s Alumni social media twitter feed, Instagram, youtube videos, and foursquare account • Managed project, set up meetings and communication, hosted design presentations","duration":"Nov 2014 May 2015 7 months","duration_short":"7 months","end_date":"May 2015","start_date":"Nov 2014","subtitle":"UCLA Alumni Association","title":"Front End Graphic Designer"}],"url":"https://www.linkedin.com/company/ucla-alumni-association"},{"company":"University of California, Davis","company_id":"uc-davis","location":"","positions":[{"description":"• Designed wall layout, created floor plans, painted, installed and curated for exhibit: Stories Through Needle and Thread: A Selection of work by the artist Ray Materson• Painted, installed artworks, and curated for student show: Design by Design: A Juried Student Exhibition • Designed wall layout, created floor plans, painted, installed and curated for exhibit: Stories Through Needle and Thread: A Selection of work by the artist Ray Materson• Painted, installed artworks, and curated for student show: Design by Design: A Juried Student Exhibition","duration":"Jan 2007 Jun 2007 6 months","duration_short":"6 months","end_date":"Jun 2007","start_date":"Jan 2007","subtitle":"University of California, Davis","title":"Design Intern"}],"url":"https://www.linkedin.com/company/uc-davis"},{"company":"City of Davis","company_id":"city-of-davis","location":"Davis, CA","positions":[{"description":"• Designed new logo and brand strategy for City of Davis Gymnastics (still being used 10 years later)• Art Director for first Annual Christmas Show, produced large scale banner and T-shirt designs for 40 person staff• Coached Gymnastics and Cheerleading to children ages 2-18. • Designed new logo and brand strategy for City of Davis Gymnastics (still being used 10 years later)• Art Director for first Annual Christmas Show, produced large scale banner and T-shirt designs for 40 person staff• Coached Gymnastics and Cheerleading to children ages 2-18.","duration":"Sep 2004 Jun 2007 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2007","start_date":"Sep 2004","subtitle":"City of Davis","title":"Gymnastics Coach & Designer"}],"url":"https://www.linkedin.com/company/city-of-davis"}]', '["Stephanie Tardif “I worked closely with Emily when I was at UCLA Athletics. She is an incredible creative, and an incredible person. Emily has a positive energy and gets along well with everyone she meets. Emily deals gracefully with the wide variety of internal customers she has to work with on a daily basis. Anyone would be lucky to have Emily on their team! ”","Erica Schwarzwalder “I worked with Emily at UCLA Athletics. At the time, I was the Facilities Operations Manager and was Emily\'s supervisor in the absence of the Director of Facilities. Emily was always an outstanding employee with a great work ethic. She would go above and beyond to get projects completed on time. She also showed a lot of creativity. I would often go to Emily to discuss ideas and get her creative solutions to a problem. Emily would be a great addition to any team.”"]']
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The agent's job is to represent the business community through her Chamber work, and today she is reaching out to the user because they need to discuss potential collaboration opportunities between the Mesa Chamber of Commerce and the user's healthcare company in Goodyear, Arizona.
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Agent: ['Sally Harrison', "I look forward to coming to work everyday! It's my pleasure to represent the business community through my Chamber work. I do something different everyday and get to meet new people all the time. What can be better than that?", 'President & CEO at Mesa Chamber of Commerce and President of Mesa Industry & Defense Council', 'Mesa Chamber of Commerce', '[{"company":"Mesa Chamber of Commerce","company_id":"the-mesa-chamber-of-commerce","industry":"Civic & Social Organization","location":null,"positions":[{"description":"I am blessed to have the best job I can imagine. I have the privilege of working with a fantastic staff and wonderful Chamber members in a community where everyone has a focus on growing a successful business climate.","duration":"Jul 2012 - Present 9 years 1 month","duration_short":"9 years 1 month","end_date":"Present","start_date":"Jul 2012","subtitle":"Mesa Chamber of Commerce","title":"President & CEO"},{"description":"I was responsible for building relationships in the community, chamber membership and corporate partnerships for the Chamber.","duration":"Jul 2011 Jul 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2012","start_date":"Jul 2011","subtitle":"Mesa Chamber of Commerce","title":"VP Development"},{"description":"Create, implement and maintain all monthly programs and annual events for our members and community.","duration":"Oct 2008 Jul 2011 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jul 2011","start_date":"Oct 2008","subtitle":"Mesa Chamber of Commerce","title":"Programs Director"}],"url":"https://www.linkedin.com/company/the-mesa-chamber-of-commerce"},{"company":"Mesa Industry and Defense Council","company_id":null,"location":"Mesa, Arizona","positions":[{"description":"","duration":"Sep 2015 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Sep 2015","subtitle":"Mesa Industry and Defense Council","title":"President & CEO"}],"url":""},{"company":"Physicians Physical Therapy Service","company_id":null,"location":"","positions":[{"description":"Coordinate marketing activities for our clinics, staff and community.","duration":"Dec 2004 Oct 2008 3 years 11 months","duration_short":"3 years 11 months","end_date":"Oct 2008","start_date":"Dec 2004","subtitle":"Physicians Physical Therapy Service","title":"Marketing Director"}],"url":""},{"company":"Apple Physical Therapy","company_id":"apple-physical-therapy","location":"Puyallup, WA","positions":[{"description":"My first job! Thank you, Randy Johnson, for giving the high school girl from Centralia a chance! What a great learning experience. I loved my time with Apple and met so many fantastic people through my work there","duration":"Oct 1984 Apr 2004 19 years 7 months","duration_short":"19 years 7 months","end_date":"Apr 2004","start_date":"Oct 1984","subtitle":"Apple Physical Therapy","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/apple-physical-therapy"}]', '["“Sally is a star performer. If you\'re looking for someone who makes a serious impact and gets things accomplished, look no further. Sally is the go to person for CEOs, Mayors, Senators, etc. for a reason. She\'s personable, smart and humble, with an uncanny hard work ethic and as much altruism as one could ever hope for in a leader. Her soft skills are easily seen in her expansive network and ability to connect with people from all walks of life. Furthermore, her ability to stay on top of all her responsibilities while growing herself, her company, and the community is nothing short of down-right impressive. ”","“Sally must have some sort of Star Trek transporter device in her possession - she is on the spot at every event, function, ceremony to represent The Chamber and spread the word of the benefits of membership. She is a strategist of the highest level, always looking for new ways to incorporate The Chamber with new businesses, while at the same time maintaining constant contact with current members. Marketing and promotion of The Chamber is first class and she is the ideal choice to lead The Chamber in Arizona\'s fastest growing metropolitan area - Mesa....a nice place - a.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']
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The agent's job is to assist owners/property managers in maintaining their buildings, and today the user is reaching out to the agent because they need assistance in producing complex property budgets and maximizing cost recoveries for their commercial property management portfolio.
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Agent: ['Rich Steininger', 'We are here to assist owners/ property managers in maintaining their buildings. We will help set up budgets to repair the exterior shell of commercial, retail, or manufacturing building. Some of our clients....... STUCCO & EIFS RESTORATION, SEALANTS, COATINGS 9/25/2014 "...I am writing you to express my extreme satisfaction and gratitude for the outstanding job done by your team..." "...I am more than satisfied we made the best possible choice in selecting your firm to work on this project." MICHAEL J. HUDSON NORTH CENTRAL COLLEGE EXPOSED AGGREGATE REPAIR AND SEALANTS 06/21/2016 "...exceeded our expectations! It looks great and your team was a pleasure to work with, Thank you!" PATTI ZELLER CONCIERGE INTERNATIONAL PROPERTIES, LLC APPLICATION OF WATER REPELLENT 07/05/2000 "the crew was professional and neat as can be with the application of the materials. I as a property manager am most impressed and appreciative, as I received no complaints and am pleased that I made the recommendation to hire your company. Keep up the good work!" KAREN PEACHER JONES AND JONES MASONRY REPAIRS 09/28/1998 "Thank-you so much for your timeliness and professionalism. You guys did a great job!" NORM DAHMER MID-AMERICA REAL ESTATE GROUP What repair / replace: • Sealants/ Caulking • Masonry • Tuckpointing • EIFS - Dryvit • Coatings/ Painting • Concrete • Deck Coating • Historical Restorations The most important thing we provide is: • Service to our clients- Helping them make a plan to maintain their structures. ➨➨ Please visit www.jsgoray.com for more information or to request a quote. You can also contact me directly at 847-951-3203', 'Estimator at JS Goray Inc. - Maintaining the Exteriors of Commercial Buildings Since 1993', 'JS Goray Inc.', '[{"company":"JS Goray Inc.","company_id":"j-s-goray-inc","location":"Wauconda IL","positions":[{"description":"Communicating to clients the exterior repairs needed in their commercial/ industrial buildings. Helping my clients to understand the costs and the processes need to make repairs. Communicating to clients the exterior repairs needed in their commercial/ industrial buildings. Helping my clients to understand the costs and the processes need to make repairs.","duration":"Jan 2014 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Jan 2014","subtitle":"JS Goray Inc.","title":"Estimator"}],"url":"https://www.linkedin.com/company/j-s-goray-inc"},{"company":"Buyers Protection Group","company_id":"buyers-protection-group","location":"Palatine IL","positions":[{"description":"Home Inspector Home Inspector","duration":"Sep 2011 Jan 2016 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jan 2016","start_date":"Sep 2011","subtitle":"Buyers Protection Group","title":"Inspector"}],"url":"https://www.linkedin.com/company/buyers-protection-group"},{"company":"All Points Home Inspection Inc.","company_id":null,"location":"Palatine IL","positions":[{"description":"Owner and operator of a home inspection company. Helping my clients by explaining the positives and negatives of their new home purchase. Being honest and objective with the information gathered during the home inspection. Owner and operator of a home inspection company. Helping my clients by explaining the positives and negatives of their new home purchase. Being honest and objective with the information gathered during the home inspection.","duration":"Sep 2004 Apr 2012 7 years 8 months","duration_short":"7 years 8 months","end_date":"Apr 2012","start_date":"Sep 2004","subtitle":"All Points Home Inspection Inc.","title":"Owner"}],"url":""}]', '["Derick Creasy “I have been in the Real Estate Profession since 1993. I have referred many business professionals to my clients. Over the years, people have made it to my referral list and many have left my list due to the changing quality of service. Consistency is KEY to my business and having reliable, qualified Professionals are hard to come by and Rich has certainly fit the bill and will continue to be at the top of my list for Home Inspectors that I can refer to my clients. You will be in very capable hands working with Rich Steininger”","Michael (Mike) Vieceli “Rich performed a mold inspection at my primary residence. Thanks to his analysis, we averted a health issue for my family. It was well worth the expense and I would recommend his service to anyone.”"]']
User: ['Lance Brockmueller', 'Over twenty years of commercial property management experience with office, retail and industrial portfolios. Experienced in producing complex property budgets, annual tenant billings and maximizing cost recoveries. I am proficient in negotiation, communication, internal and external customer service and technical skills.', 'Senior Property Manager', 'Cushman & Wakefeld', '[{"company":"Cushman & Wakefeld","company_id":null,"location":"Normandale Lake Office Park","positions":[{"description":"","duration":"Dec 2011 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Dec 2011","subtitle":"Cushman & Wakefeld","title":"Senior Property Manager"}],"url":""},{"company":"Duke Realty Corporation","company_id":"duke-realty-corporation","location":"","positions":[{"description":"","duration":"May 2002 Dec 2011 9 years 8 months","duration_short":"9 years 8 months","end_date":"Dec 2011","start_date":"May 2002","subtitle":"Duke Realty Corporation","title":"Property Manager"}],"url":"https://www.linkedin.com/company/duke-realty-corporation"},{"company":"Welsh Companies","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jan 2001 Nov 2001 11 months","duration_short":"11 months","end_date":"Nov 2001","start_date":"Jan 2001","subtitle":"Welsh Companies","title":"Property Manager"}],"url":""},{"company":"L.A. Donnay","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Apr 1998 Jan 2001 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jan 2001","start_date":"Apr 1998","subtitle":"L.A. Donnay","title":"Property Manager"}],"url":""},{"company":"Shorenstein Realty Services","company_id":"shorenstein-realty-services","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Apr 1997 Dec 1997 9 months","duration_short":"9 months","end_date":"Dec 1997","start_date":"Apr 1997","subtitle":"Shorenstein Realty Services","title":"Assistant Property Manager"}],"url":"https://www.linkedin.com/company/shorenstein-realty-services"},{"company":"American Security & Investigations","company_id":"american-security-&-investigations","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jan 1990 Apr 1997 7 years 4 months","duration_short":"7 years 4 months","end_date":"Apr 1997","start_date":"Jan 1990","subtitle":"American Security & Investigations","title":"Account Manager"}],"url":"https://www.linkedin.com/company/american-security-&-investigations"}]', '["Bob Revoir “I have worked with Lance as the 3rd party leasing agent at properties he has managed for Duke Realty. Lance has been great to work with over the past 3 years and he is very responsive. He does a great job of taking care of his tenants.”","Michael Crusham “I have worked with Lance for four years. He is the property manager for Duke Realty and the 1600 building. We are tenants of the building and occupy 59,000 square feet (two floors) of this 9 story class A building. Lance has always been responsive to our needs which can be tricky since we have seven radio stations and all different kinds of formats and all kinds of listeners. Whenever we have had issues, he has been there immediately to help. He brings value to landlord tenant relationship and would recommend him to any property company who is looking to retain quality tenants through an excellent Property Manager. Sincerely, Michael Crusham”"]']
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The agent's job is to utilize her abilities and leadership skills to ensure company success, and today she is reaching out to the user because they need to discuss a potential collaboration opportunity in software engineering.
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Agent: ['Sherri Insprucker', 'I seek a position with a company which will require me to utilize my abilities and my leadership as well as my communication and organizational skills with my experience to ensure the company success.', 'The Hillman Group', 'Amazon Flex', '[{"company":"Amazon Flex","company_id":"amazon-flex","industry":"Plastics","location":"","positions":[{"description":"Pick up and deliver packages to customer Pick up and deliver packages to customer","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Amazon Flex","title":"Delivery Driver"}],"url":"https://www.linkedin.com/company/amazon-flex"},{"company":"The Hillman Group, Inc.","company_id":"the-hillman-group-inc.","location":"United States","positions":[{"description":"Pick and pack Pick and pack","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"The Hillman Group, Inc.","title":"Warehouse Associate"}],"url":"https://www.linkedin.com/company/the-hillman-group-inc."},{"company":"DoorDash","company_id":"doordash","location":"Ohio, United States","positions":[{"description":"pick up and deliver customer orders in a timely manner. pick up and deliver customer orders in a timely manner.","duration":"Nov 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Nov 2020","subtitle":"DoorDash","title":"Driver"}],"url":"https://www.linkedin.com/company/doordash"},{"company":"freelance model","company_id":null,"location":"Dayton, Ohio","positions":[{"description":"www.facebook.com/modelsharrice86 www.facebook.com/modelsharrice86","duration":"Apr 2012 Nov 2020 8 years 8 months","duration_short":"8 years 8 months","end_date":"Nov 2020","start_date":"Apr 2012","subtitle":"freelance model","title":"Model"}],"url":""},{"company":"LEM Products","company_id":"lemproducts","location":"West Chester, Ohio, United States","positions":[{"description":"pick and pack orders. assemble products. pick and pack orders. assemble products.","duration":"Oct 2019 Mar 2020 6 months","duration_short":"6 months","end_date":"Mar 2020","start_date":"Oct 2019","subtitle":"LEM Products","title":"Packing Clerk"}],"url":"https://www.linkedin.com/company/lemproducts"},{"company":"SwimOutlet.com","company_id":"swimoutlet-com","location":null,"positions":[{"description":"Solve inbound problems. Work on discrepancy que issues. Solve issues with inbound associates. Complete Jira\'s. Communicate with Vendors and Buyers.","duration":"Mar 2013 Mar 2019 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 2019","start_date":"Mar 2013","subtitle":"SwimOutlet.com","title":"Inbound Problem Resolution"},{"description":"Data EntryShipment tracking and tracingSchedule delivery trucks and appointments daily via TransgroupCommunicating with buyers and vendors via email","duration":"Mar 2013 Mar 2019 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 2019","start_date":"Mar 2013","subtitle":"SwimOutlet.com","title":"Inbound Shipping Coordinator/Routing"},{"description":"Receive product. Log any issues with products.","duration":"Sep 2012 Mar 2013 7 months","duration_short":"7 months","end_date":"Mar 2013","start_date":"Sep 2012","subtitle":"Swimoutlet.com","title":"Shipping and Receiving"}],"url":"https://www.linkedin.com/company/swimoutlet-com"},{"company":"Orange Leaf Frozen Yogurt","company_id":"orange-leaf-frozen-yogurt","location":"West Chester, OH","positions":[{"description":"Trained employees on new promotions.Cleaned and organized store.Spoke with customers on a daily basis.Cashier.Customer service. Trained employees on new promotions.Cleaned and organized store.Spoke with customers on a daily basis.Cashier.Customer service.","duration":"Jun 2011 Aug 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2012","start_date":"Jun 2011","subtitle":"Orange Leaf Frozen Yogurt","title":"Shift Leader"}],"url":"https://www.linkedin.com/company/orange-leaf-frozen-yogurt"},{"company":"Cincinnati Printers","company_id":"cincinnati-printers","location":"Hamilton, OH","positions":[{"description":"Picked/packed.Scrapped combos.Ran machines.Inventory products.Shipping and receiving. Picked/packed.Scrapped combos.Ran machines.Inventory products.Shipping and receiving.","duration":"Apr 2008 Jun 2012 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jun 2012","start_date":"Apr 2008","subtitle":"Cincinnati Printers","title":"Warehouse"}],"url":"https://www.linkedin.com/company/cincinnati-printers"},{"company":"Tiny Tots Daycare","company_id":"tiny-tots-daycare","location":"Fairfield, OH","positions":[{"description":"Supervised children on daily basis.Planned and taught lesson plans.Worked individually and as a team member.Met the needs of each individual child on a daily basis.Communicated with parents and teachers daily. Supervised children on daily basis.Planned and taught lesson plans.Worked individually and as a team member.Met the needs of each individual child on a daily basis.Communicated with parents and teachers daily.","duration":"Mar 2006 Sep 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2008","start_date":"Mar 2006","subtitle":"Tiny Tots Daycare","title":"Pre K Teacher"}],"url":"https://www.linkedin.com/company/tiny-tots-daycare"}]', '["Mai C. “As an Account Payable, I often faced with invoices discrepancies. Whenever that happened, Sherri was always the first person that I would ask for help. Sherri is a problem solver, a great team player, and a reliable team member. With her quick respond, it help our accounting team to move forward with our works. Sherri earned my recomendation and she would be valuable asset for your company.”","Elaina Cuoci “Sherri was a pleasant partner to have on the team. Sherri always had keen attention to detail, and followed through on all tasks and issues, tirelessly working for a solution. Sherri was always quick to respond on all issues and followed up to be sure all tasks were completed properly. ”"]']
User: ['Daniel S.', 'Email: [email protected]', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']
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The agent's job is to consult with clients on digital transformation and evolving business challenges, and today the user is reaching out to the agent because they need assistance in developing innovative solutions for leveraging cutting-edge technology in the telecommunications industry.
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Agent: ['Karenna Mazur', "I'm an experienced and dedicated event producer specializing in small to large-scale events, conferences, promotions, and experiential campaigns that connect people to products and brands in order to communicate a message or tell a story. I’m driven by innovation and results. And I am highly adept in all aspects of event planning, production, management, communications, budgeting, and staffing. I also excel in customer and guest services, vendor/client relationships and in building brand success.In maintaining my agility in today’s climate, I’m also capable and always gaining new experience with the many digital event platforms and types of streaming events being offered. And I believe that I have the critical experience necessary for producing successful events across any medium, that captivate and engage with any audience, and that always meet my client’s strategies and goals.AREAS OF EXPERTISE*Drive event direction with strategic input based on business objectives*Lead, create, plan, implement and execute events in support of clients initiatives*Lead and direct teams assigned to the event (including internal staff, vendors, venue staff and etc.)AREAS OF INTEREST*Travel*Entertainment*Hospitality*Volunteerism", 'Professional and Collaborative Special Events Producer', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Special Event Producer"}],"url":""},{"company":"Disney Parks, Experiences and Products","company_id":"disney-parks-experiences-products","location":"Glendale, California, United States","positions":[{"description":"","duration":"Apr 2009 Dec 2020 11 years 9 months","duration_short":"11 years 9 months","end_date":"Dec 2020","start_date":"Apr 2009","subtitle":"Disney Parks, Experiences and Products","title":"Manager, Events"}],"url":"https://www.linkedin.com/company/disney-parks-experiences-products"},{"company":"DISNEY CONSUMER PRODUCTS AND INTERACTIVE MEDIA, INC.","company_id":"disney-consumer-products-and-interactive-media-inc.","location":"Glendale, California, United States","positions":[{"description":"","duration":"Oct 2006 Apr 2009 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2009","start_date":"Oct 2006","subtitle":"DISNEY CONSUMER PRODUCTS AND INTERACTIVE MEDIA, INC.","title":"Global Special Events Manager"}],"url":"https://www.linkedin.com/company/disney-consumer-products-and-interactive-media-inc."},{"company":"Disney Consumer Products, Inc.","company_id":"disney-consumer-products-inc.","location":null,"positions":[{"description":"","duration":"Apr 2002 Oct 2006 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2006","start_date":"Apr 2002","subtitle":"Disney Consumer Products, Inc.","title":"Special Events Assistant Manager"},{"description":"","duration":"Sep 2000 Apr 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2002","start_date":"Sep 2000","subtitle":"Disney Consumer Products, Inc.","title":"Assistant Marketing Manager"},{"description":"","duration":"Apr 1999 Sep 2000 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2000","start_date":"Apr 1999","subtitle":"Disney Consumer Products, Inc.","title":"Product Development Supervisor"}],"url":"https://www.linkedin.com/company/disney-consumer-products-inc."},{"company":"Walt Disney Animation Studios","company_id":"walt-disney-animation-studios","location":"","positions":[{"description":"","duration":"Mar 1991 Mar 1999 8 years 1 month","duration_short":"8 years 1 month","end_date":"Mar 1999","start_date":"Mar 1991","subtitle":"Walt Disney Animation Studios","title":"Assistant Production Manager"}],"url":"https://www.linkedin.com/company/walt-disney-animation-studios"}]', '["Jeff Metzler “Writing a recommendation for Karenna is only difficult because word cannot effectively articulate what an impactful human being and professional she is. I had the pleasure of working for Karenna on MICKEY: The True Original in NYC. It was an ambitious, never done before pop-up that Karenna drove with grace and an impressive level of operational detail and efficiency. She is able to effectively lead any endeavor, trust her team with delegated tasks but also dive in herself when extra hands are needed. She\'s unafraid to get her hands dirty and is as kind to celebrities and dignitaries as she is with security guards and cleaning staff. As a member of her team I felt taken care of, respected, and was always clear on her expectations and directives. I\'ve moved into managerial roles myself since working with her and have come to realize that the two most important jobs a manager has is to clearly communicate the direction the team is going and to make sure everyone is taken care of. Balancing those two things is incredibly challenging but is something Karenna does with ease, charm, and often a good laugh or two. If I had my druthers, I\'d work with her for the rest of my career. Whether in special events, communications, entertainment or beyond, Karenna is a tremendous value add to any team. ”","Nicole Gervais “I had the pleasure of working alongside Karenna on a multitude of projects for The Walt Disney Company, including some of the brand\'s largest-scale activations of which Karenna was spearheading. She is a tremendously hard worker, an absolute joy to be around and always carries a \\"can do\\" collaborative spirit. Karenna is an asset to the team and is very seasoned within the Events & Entertainment industry. ”"]']
User: ['Richa P.', 'Versatile global executive recognized for strong industry insights and ability to address business challenges leveraging cutting-edge technology with a track record of delivering highly complex products and solutions bringing $1B+ revenue to the market globally. Provide thought leadership and consult with clients on the path to a transformed digital era and how to evolve over time given future services, business drivers, enabling technologies, emerging standards, and industry trends. Experience in :Business Consulting | Strategic Planning Program Management | Partnership Development | Team Building & Leadership | Solution Development | Internet of Things | Digital Transformation', 'Global Strategy and Innovation Consultant', 'AT&T', '[{"company":"AT&T","company_id":"att","industry":"Telecommunications","location":"Middletown, NJ","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2018","subtitle":"AT&T","title":"Healthcare Global Strategy and Innovation Consultant"}],"url":"https://www.linkedin.com/company/att"},{"company":"Gartner","company_id":"gartner","location":"New York","positions":[{"description":"","duration":"Jul 2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"Jul 2017","subtitle":"Gartner","title":"Managing Partner - High Technology and Telecom Practice"}],"url":"https://www.linkedin.com/company/gartner"},{"company":"IBM","company_id":"ibm","location":null,"positions":[{"description":"","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"IBM","title":"Cloud and Cognitive Industry Solutions Leader"},{"description":"","duration":"May 2013 Dec 2016 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2016","start_date":"May 2013","subtitle":"IBM","title":"Global Telecom and M&E Industry Solutions Executive"},{"description":"","duration":"Nov 2010 May 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2013","start_date":"Nov 2010","subtitle":"IBM","title":"Associate Partner - Global Center of Competence for Telecom, Media and Entertainment"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"AT&T","company_id":"att","location":null,"positions":[{"description":"","duration":"2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"2005","subtitle":"AT&T","title":"Senior Technical Director - Enterprise IT IPV6 and Compliance Programs"},{"description":"","duration":"1995 2005 10 years","duration_short":"10 years","end_date":"2005","start_date":"1995","subtitle":"AT&T","title":"District Manager - AT&T Bell Labs Global Services Design and Delivery"},{"description":"","duration":"1990 1995 5 years","duration_short":"5 years","end_date":"1995","start_date":"1990","subtitle":"AT&T","title":"AT&T Bell Labs Lead Systems Engineer - End to End Telecommunication Service Design"}],"url":"https://www.linkedin.com/company/att"}]', '["“I have worked with Richa Pandey over the past 5 years and she is an astute professional and a veteran Telecommunications Industry executive with a reputation for excellence in planning and execution of complex business-critical solutions, technology thought-leadership, commitment to results, and repeated success building strong teams that push the envelope of innovation. While working together, I was impressed with Richa\'s ability to execute at multiple levels - from the C suite to the project teams Richa leads with great vision, thinks strategically and has a unique ability to grasp at a detail level. My most recent work with Richa saw her leading the Watson IoT Platform and Analytics Program where she demonstrated and developed how telcos drive value from the Internet of Things, find new relevance in connected ecosystems, and redefine their role in the digital world to generate new revenue streams. Richa also led the role for our Communication sector in building solutions for Analytics as a Service, Social, Mobile and Network Agility that optimized Capex/Opex and brought new revenue streams to this sector. Richa\'s currently develops and brings solutions to the global telecommunications accounts that have generated revenue opportunities for the Internet of Things and Analytics, as well as on OSS/BSS and SDN. Since joining IBM Richa has brought her previous CSP experience in OSS/BSS areas such as Service Assurance to help develop new solutions for Edge analytics and IoT. ”","“Richa is an exceptional global executive with a strong industry insights and an ability to develop strategy, value propositions and solutions for customers. She has an extensive background in Telco and M&E Industries. In addition she is a cloud, analytics, social and mobile SME. She is a team player and collaborates well with customers and colleagues to bring the best solutions and value to customers. I have worked with Richa for a number of years and I am pleased to recommend her. ”"]']
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The agent's job is to manage the planning, development, and execution of cybersecurity product offerings, messaging, and global advertising initiatives; today, the user is reaching out to the agent because they need assistance in coordinating complex executive calendars and travel arrangements for industry leaders and C-suite executives.
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Agent: ['Brian Stearns', 'Experienced forward thinking Managing Director with a demonstrated history of deploying, marketing and supporting next generation services and product solutions that align with customer needs.', 'Managing Director at Redbot Security', 'Redbot Security', '[{"company":"Redbot Security","company_id":"redbotsecurity","industry":"Computer & Network Security","location":"Greater Denver Area","positions":[{"description":"Responsible for overseeing the planning, development, execution and performance of Redbot\'s branding, B2B (business-to-business) cybersecurity product offerings, messaging and global advertising initiatives.https://redbotsecurity.com","duration":"Nov 2016 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Nov 2016","subtitle":"Redbot Security","title":"Managing Director"}],"url":"https://www.linkedin.com/company/redbotsecurity"}]', '["“I had the chance to work closely with Brian at Travelers Haven. A talented marketing professional, he has a great mind for digital strategy, lead generation and business development. He was always willing to stop and explain any campaign or back-end practice that I didn\'t understand, and did so with patience, humor, and careful explanation. He is an asset to any organization.”","“I had the privilege to work with Brian for 2 years. In that time Brian was a dedicated individual who worked to make the marketing team better as well as the team around him. He contributed greatly to our marketing efforts. His ability to assimilate information and make it easy to understand was always appreciated. Brian is a true marketing professional.”"]']
User: ['John Shaw', 'Naturally gifted in providing exceptional 24/7/365 support to industry leaders, C-suite executives and world-renowned celebrities.', 'Executive Business Administrator to the Board of Directors at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Computer Software","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Microsoft","title":"Executive Business Administrator to the Board of Directors"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"WarnerMedia","company_id":"warnermedia","location":"Atlanta, Georgia","positions":[{"description":"","duration":"2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"2019","subtitle":"WarnerMedia","title":"Sr. Executive Assistant to the EVP Of Marketing, Creative Advertising and Digital Media"}],"url":"https://www.linkedin.com/company/warnermedia"},{"company":"Bill & Melinda Gates Foundation","company_id":"bill-&-melinda-gates-foundation","location":"Greater Seattle Area","positions":[{"description":"Complete a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of business and personal appointments while prioritizing conflicting needs; completing expense reports; composing and preparing confidential correspondence via email and drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO\'s ability to effectively lead the company and while managing her personal obligations. Work collaboratively with the appropriate PR lead to insure that the CEO’s bio is kept updated and response to media requests are vetted accordingly. Staff and arrange complex and detailed travel plans, itineraries, agendas; and necessary documentation for travel-related meetings. Communicate directly, and on behalf of the CEO, with Co-chair offices, Foundation staff, and others, on matters related to the CEO and programmatic initiatives. Research, prioritize, and follow up on incoming issues and concerns addressed to the CEO including those of a sensitive or confidential nature while determining the appropriate course of action. Act as a liaison for flawless communication between the executive office, direct reports, and internal departments while demonstrating leadership for the maintenance of confidentiality, credibility and trust.","duration":"2014 2018 4 years","duration_short":"4 years","end_date":"2018","start_date":"2014","subtitle":"Bill & Melinda Gates Foundation","title":"Senior Executive Assistant to the Chief Executive Officer"}],"url":"https://www.linkedin.com/company/bill-&-melinda-gates-foundation"},{"company":"Turner (Turner Broadcasting System, Inc)","company_id":"turner-broadcasting","location":"Greater Atlanta Area","positions":[{"description":"Scheduled and managed business and personal calendar for SVP of one of the world\'s most powerful, respected and honored media brands. Managed administrative staff; led hiring and training efforts. Maintained exclusive control and preserved confidentiality of proprietary information, financial documents, contracts, legal correspondence and other sensitive matters. Entrusted with handling private and personal affairs to provide total executive management and all-day every-day lifestyle management. Coordinated complex executive calendars; scheduled meetings, arranged travel including private charter and commercial air carrier, liaised with internal and external executives and their assistants. Serve as lifestyle concierge by anticipating executive needs, as well as organizing and arranging details for key public-facing events such as Screen Actors Guild Awards and other red carpet moments, to include an extensive itinerary of appearances, ground transportation, gown cleaning and pressing, hair, make-up and other cosmetic treatments.","duration":"2010 2014 4 years","duration_short":"4 years","end_date":"2014","start_date":"2010","subtitle":"Turner (Turner Broadcasting System, Inc)","title":"Senior Administrative Manager and Executive Assistant to the SVP of Marketing"}],"url":"https://www.linkedin.com/company/turner-broadcasting"},{"company":"Accenture (Formerly The George Group)","company_id":"accenture","location":"Greater Atlanta Area","positions":[{"description":"Provided senior-level administrative support to Global Managing Director, Managing Partner for North America and Managing Partner in the Process and Innovation Performance group for global management consulting, technology services and outsourcing company. Tasked with scheduling meetings, conferences, travel and business events designed to combine unparalleled experience, comprehensive capabilities across all industries and business functions. Provide extensive research and analysis for business development.","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"Accenture (Formerly The George Group)","title":"Executive Assistant to Chief Executive and Global Managing Partner"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Bain & Company","company_id":"bain-and-company","location":"Greater Atlanta Area","positions":[{"description":"Provided administrative support to Managing Senior Partner for global business consulting firm. Provided administrative and budget support for all aspects for the business including strategy, operations, mergers & acquisitions, technology and organization. Responsible for scheduling meetings, conferences, travel and company events for the purpose of evaluating business as an integrated, cohesive whole Tracked business leads, responded to inquiries on behalf of Senior Partner, sourced additional opportunities to engage in client support efforts and provided recommendations to leadership.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Bain & Company","title":"Executive Assistant To Senior Partner"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Turner (Turner Broadcasting System, Inc)","company_id":"turner-broadcasting","location":"Greater Atlanta Area","positions":[{"description":"Managed business and personal calendar to include extensive and complex international travel arrangements – air and ground transportation, accommodations and meeting schedules for Senior Vice President. Worked closely with administrative assistants in Burbank, Hong Kong, and London branch offices. Served as liaison between senior executives Warner Brother’s consumer products, and SVP’s direct reports. Assisted in analyzing international sales reports on a monthly basis. Traveled extensively to assist the SVP with critical meetings. Coordinated quarterly direct report meetings in International/Domestic territories managed all aspects of Annual International Licensing Show in New York, New York.","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Turner (Turner Broadcasting System, Inc)","title":"Executive Assistant to SVP of Global Licensing | Cartoon Network"}],"url":"https://www.linkedin.com/company/turner-broadcasting"}]', '["Rodney Jordan “I collaborated with John a number of times over two years while at The Bill & Melinda Gates Foundation. It is very important for someone in his role to have a strong detail orientation, be dependable, and understand how to steward an executives’ time to achieve strategic objectives; John is an experienced professional who ticks all of these boxes. When John is involved, the job will get done. ”","LinkedIn User “John was a very inspirational speaker with whom I had the honor to work with at the 2nd Benelux and DACH Executive Assistant Summit 2017 in Munich. He was very open about his own story, which made his presentation truly amazing. He is very humble and very positive thinking! John was very cooperative and whiling to help. I was truly pleased to be able to share this experience with John and hope we can continue to work together in the future. I would definitely recommend him to be a speaker at any event as he is great with the audience and has great stories and tips to share in the EA field.”"]']
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The agent's job is to provide energy efficiency advising and insurance coverage analysis, while the user is reaching out to the agent because they need to find an economical HVAC solution for their engineering project.
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Agent: ['Wayne Rode', 'Diverse experience in residential and commercial (including municipal/ government and BOE) facility energy efficiency advising and auditing. BPI certified Building Analyst. Sales and operations management, program outreach and business development. Insurance and Risk Management- Independent Insurance Agent working with many insurance companies for over a decade! As an Independent Agent, I work for YOU, not any particular carrier, and will advise and analyze your coverage needs and shop your insurance coverage to many companies. Specializing in Home, Auto, Small Business, Construction Project, and Marine/ Recreational Vehicle Insurance. www.theStolzeragency.com www.Facebook.com/wayneinsurance', 'Field Operations | Building Efficiency & Insurance Consulting', 'CMC Energy Services', '[{"company":"CMC Energy Services","company_id":"cmc-energy","industry":"Environmental Services","location":"Cranbury, New Jersey, United States","positions":[{"description":"","duration":"Oct 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Oct 2021","subtitle":"CMC Energy Services","title":"Field Operations Supervisor"}],"url":"https://www.linkedin.com/company/cmc-energy"},{"company":"The Stolzer Insurance Agency, LLC","company_id":null,"location":"","positions":[{"description":"www.facebook.com/wayneinsuranceIndependent Insurance Agent, Advisor & Consultant, specializing in Property & Casualty and Life Insurance for individuals, families, and commercial entities. Focused on home, auto, small business, and life insurance I am able to shop coverage to multiple companies on your behalf as an independent agent. After a thorough review of your risks and current coverage, I will create a custom coverage package specific to your needs. www.facebook.com/wayneinsuranceIndependent Insurance Agent, Advisor & Consultant, specializing in Property & Casualty and Life Insurance for individuals, families, and commercial entities. Focused on home, auto, small business, and life insurance I am able to shop coverage to multiple companies on your behalf as an independent agent. After a thorough review of your risks and current coverage, I will create a custom coverage package specific to your needs.","duration":"Dec 2007 - Present 14 years 4 months","duration_short":"14 years 4 months","end_date":"Present","start_date":"Dec 2007","subtitle":"The Stolzer Insurance Agency, LLC","title":"Independent Insurance Agent"}],"url":""}]', '["Stephen Voloshin “Wayne is a very knowledgeable and reliable insurance agent. I have been working with him for almost 10 years on my insurance and he has been there every step of the way with any question or concern I had”","Cynthia Ciampolillo “I consider Wayne to be a very good business partner that I have worked with over the past 7 years. His hard work, knowledge,positive attitude and commitment to all his clients would be the reason I would recommend Wayne for anyone\'s insurance needs.”"]']
User: ['Robert Teetsel', 'Today I work for Carroll Air Systems My task is to bring economical solutions to HVAC problems for engineers, contractors and owners in the Central Florida Area. My favorite thing about Carroll Air Systems they represent the #1 Air Conditioning Manufacturer Daikin and other complentary products to bring solutions to HVAC needs.', 'Sales Engineer - Daikin Manufacture Representative', 'Carroll Air Systems Inc', '[{"company":"Carroll Air Systems Inc","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"May 2017","subtitle":"Carroll Air Systems Inc","title":"Sales Enginner-Daikin Manufacture Representative"}],"url":""},{"company":"Daikin Applied","company_id":"daikin-applied","location":"","positions":[{"description":"Focused on helping multi-site owners find HVACR equipment solutions. I work with clients who need lowest cost of ownership for the long-term benefits of their buildings and the people in them. Daikin McQuay is the largest air conditioning manufacture in the world.. Focused on helping multi-site owners find HVACR equipment solutions. I work with clients who need lowest cost of ownership for the long-term benefits of their buildings and the people in them. Daikin McQuay is the largest air conditioning manufacture in the world..","duration":"Jun 2009 May 2017 8 years","duration_short":"8 years","end_date":"May 2017","start_date":"Jun 2009","subtitle":"Daikin Applied","title":"National Account Sales Manager"}],"url":"https://www.linkedin.com/company/daikin-applied"},{"company":"Pro-Tech AC & Heating Services","company_id":null,"location":"","positions":[{"description":"Design and managed large mechanical projects.Sold over 1000 tons of Daikin VRV equipment Designed over 3000 tons of Daikin VRVSold over 2000 tons of water source heat pump equipmentDesigned over 3500 tons of water source heat pump equipmentSold over 5500 tons of direct expansion equipmentSold over 3800 tons of air cooled & water cooled chiller equipment Design and managed large mechanical projects.Sold over 1000 tons of Daikin VRV equipment Designed over 3000 tons of Daikin VRVSold over 2000 tons of water source heat pump equipmentDesigned over 3500 tons of water source heat pump equipmentSold over 5500 tons of direct expansion equipmentSold over 3800 tons of air cooled & water cooled chiller equipment","duration":"Jun 2004 Jun 2009 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2009","start_date":"Jun 2004","subtitle":"Pro-Tech AC & Heating Services","title":"Commercial Sales Engineer"}],"url":""},{"company":"Lapin Sheet Metal","company_id":null,"location":"","positions":[{"description":"Managed large mechanical projects:Royal Pacific ResortMonroe HospitalOrange County Jail expansion II & IIIOcean Resort phase IIOrange County Public School projectsSoran ride, Mission Space Ride EPCOT Managed large mechanical projects:Royal Pacific ResortMonroe HospitalOrange County Jail expansion II & IIIOcean Resort phase IIOrange County Public School projectsSoran ride, Mission Space Ride EPCOT","duration":"Dec 1999 Jun 2004 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jun 2004","start_date":"Dec 1999","subtitle":"Lapin Sheet Metal","title":"Project Manager"}],"url":""}]', '["Philip Johnston “Robert and I bump into each other quite a bit, considering we both work in the Sales and Marketing organization. Robert can be very creative and very focused as he attempts to find solutions to our customers\' needs. I appreciate his input as we dream up new product ideas.”","LinkedIn User “Rob Teetsel is a talented HVAC professional. While working at McQuay International, Rob has earned the respect of the people he works with and the clients he serves. Rob brings a technical expertise to the company, and many of his peers seek his opinion on matters related to product applications. Rob has many personal attributes that can not be coached or trained, including excellent work ethic, humility, and a desire to help his peers succeed. These intangible qualities are a real asset to the McQuay organization.”"]']
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The agent's job is to provide technical support, and today, the agent is reaching out to the user because they need assistance with resolving hardware and software issues.
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Agent: ['Tashi S.', 'Hey there! My name is Tashi Sangpo and I am a software developer with experience in designing and creating complex web applications using Javascript, React, Redux, Ruby on Rails, Express.js, MongoDB, PostgreSQL. I recently completed the curriculum at App Academy, a highly selective and immersive Software Engineering bootcamp in the NYC area where I spent over 100 hours per week learning fundamentals as well as various technologies.', 'Software Engineer at Bloomberg LP', 'Bloomberg LP', '[{"company":"Bloomberg LP","company_id":"bloomberg-lp","industry":"Financial Services","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Jun 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2022","subtitle":"Bloomberg LP","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/bloomberg-lp"},{"company":"LIF Industries","company_id":null,"location":"Port Washington, New York, United States","positions":[{"description":"- Designed hollow metal frames and doors for high-buildings- Created submittals including elevations and frame details for approval- Utilized AutoCAD to demonstrate various conditions where architect\'s details deviated from industry standards, manufacturing limitations or building codes(fire/sound rating)- Constructed technical documents such as report of change and request for information- Collaborated with the project manager, sales department, and the contractor to ensure completion of project","duration":"May 2019 May 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2021","start_date":"May 2019","subtitle":"LIF Industries","title":"Project Engineer"}],"url":""}]', '["Marco Countryman “Tashi is an exceptional programmer with a knack for full stack development. While working together on a project featuring the MERN stack, Tashi fluidly offered support for developers working on both the front and backend. Tashi\'s outstanding teamwork and clever insight were proven to be exceedingly valuable during this time. On any team, these qualities and countless more will be exceedingly valuable as well.”","Anna Trott-Herdrich “Tashi is one of the few people I know who have been able to complete a six month long grind to successfully become a software engineer. I remember day one with this man when we learned to declare a constant in Javascript for the first time. Since then it has been non stop coding and throughout it all Tashi has persevered with a smile on his face. He\'s been an absolute joy to work with and always has a kind word to say at 4am when you feel like all you see is an endless sea of bugs. Tashi\'s keen eye for code is only parallelled by his management ability and calm attitude in times of pressure.”"]']
User: ['Charles Liu', 'HelpDesk Support EngineerConnect with me at:►►►[email protected]◄◄◄All Invitations to Connect Welcome. LION - LinkedIn Open Networker****************Recruiters, HR Managers, Hiring Managers connect with me to get access to my network deep in industry leadership.****************Technical skills: Office 365To help you connect the dots and generate awesome ideas call me now: at (408) 931-2414', 'Help Desk Support Specialist at Anchor Network Solutions, Inc.', 'Anchor Network Solutions, Inc.', '[{"company":"Anchor Network Solutions, Inc.","company_id":"anchor-network-solutions","industry":"IT Services and IT Consulting","location":"Denver, Colorado, United States","positions":[{"description":"● Worked with 3rd party vendors to resolve customer hardware and software issues.● Managed Exchange accounts for user termination, permissions, mailbox ownerships.● Oversaw setup of new user accounts in Microsoft 365, Office 365 and Active Directory.● Troubleshoot MS Office issues.● Managed software licenses.● Update documentation, new systems setup checklist, new user checklist.● Setup user folders on Microsoft Server and troubleshoot network folder issues.● Use Event Viewer to diagnose root cause of issues. ● Managed Azure user account configuration, including Dual Factor Authentication.● Setup of new computer systems for users (HP, Lenovo, Dell)● Hard drive replacement for laptops.● Resolved Mac OS related issues.● Managed Datto setup, login and resolve Datto backup sync issues.● Setup and troubleshoot site to site VPN issues.● Customer onsite new systems deployment.● After hours on call rotation.● Managed Gsuite accounts.","duration":"Mar 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Anchor Network Solutions, Inc.","title":"Help Desk Support Specialist"}],"url":"https://www.linkedin.com/company/anchor-network-solutions"},{"company":"LS Incorporated","company_id":null,"location":"Denver, Colorado, United States","positions":[{"description":"Monitoring and analyzing logs and alerts from a variety of different technologies (IDS/IPS, Firewall, Proxies, Antivirus, SIEM, etc.), across multiple platforms in a Security Operations Center (SOC) for over two dozen SMB. ● Review and respond to security events that are detrimental to the overall security posture; analyze and detect sophisticated and nuanced attacks, discern false positives ● Assessing the security impact of security alerts and traffic anomalies on networks.● Escalate and explain security incidents. Including creating comprehensive security write-ups which articulate security issues, analysis and remediation techniques.● Technical analysis of network activity, monitors and evaluates network flow. ● Responsible for reporting, escalating, and remediating anomalous events based on established protocol. ● Participated in root cause analysis of critical events for improving preventative and reactive processes. ● Worked with senior leadership to tune and maintain the SIEM (Security Information and Event Management) as needed; develop SIEM use cases to enhance monitoring capabilities. ● Monitor information security alerts though SIEM and internal tools to respond, triage, and escalate as needed.","duration":"Sep 2019 Mar 2020 7 months","duration_short":"7 months","end_date":"Mar 2020","start_date":"Sep 2019","subtitle":"LS Incorporated","title":"Jr. Security Analyst - Contract"}],"url":""},{"company":"Century Communities, Inc. (NYSE:CCS)","company_id":"century-communities","location":"Greater Denver Area","positions":[{"description":"Provided IT, network, help desk support to 1800 users across the country.Resolved VPN login, connection issues.Modify, grantEd user folder permissions, printer permissions, reset password, manage users profile in Active Directory.Setup individual accounts in network printer.Assisted with setting up APC, Cisco, Meraki switches and wiring in server room.Configured VPN and Citrix for iPad. Setup and resolved iPad related issues.Troubleshooted wifi, network, network drive, Citrix connection issues.Assisted with resolving domain migration, email related issues.Reimaged, upgraded computers to Windows 10 using SCCM. Led effort to reimagine and replaced over 300 Windows 7 laptops and desktops with Windows 10.Created user documentation in Jira.Assisted with identifying and troubleshooting Citrix issues using Citrix DirectorWorking knowledge of Microsoft Exchange.Successfully used Mimecast to locate missing emails.Assisted with testing and setting up of conference rooms using Polycom and Startech.Led the use of SalesForce to successfully manage IT inventory at the Corporate office and throughout Denver and Utah.","duration":"Sep 2018 Aug 2019 1 year","duration_short":"1 year","end_date":"Aug 2019","start_date":"Sep 2018","subtitle":"Century Communities, Inc. (NYSE:CCS)","title":"IT Support Analyst"}],"url":"https://www.linkedin.com/company/century-communities"},{"company":"InMotion Hosting","company_id":"inmotion-hosting","location":"Greater Denver Area","positions":[{"description":"Provided customer service by: investigating and resolving DNS issues, including updating zone records, resolve IP related issues. Used Linux commands to view web server uptime, ftp connection logs, email connection logs and php error logs. Analyze and diagnose email client connection issues, bounced back emails, spam related issues. Installing Secure Socket Layer for websites. • Used command line to install WordPress, fixed white screen of death, repaired database connection errors, fixed 404, 500 website errors, made MySql changes using phpmyadmin, provided options to optimize website load times, configured .php and .htaccess file. Fixed php errors.","duration":"Mar 2017 Aug 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2018","start_date":"Mar 2017","subtitle":"InMotion Hosting","title":"Technical Support"}],"url":"https://www.linkedin.com/company/inmotion-hosting"},{"company":"http://bass-soft.com/","company_id":null,"location":"Salt Lake City, Utah","positions":[{"description":"• Assessed web traffic to provide customer with key traffic drivers and site ranking to for SEO keyword strategy.• Successfully used HTML, CSS, PHP, Photoshop, Illustrator and Wordpress for web-design.• Led project negotiation with customers for e-commerce website re-design, identify key words and copywrite landing pages.• Oversaw setup of sub domain development pages via cpanel and Mysql databases via PHPmyadmin.• Designed online application UI using HTML, CSS3, PHP and Bootstrap for Mysql database entry and Query.","duration":"Feb 2015 Feb 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2017","start_date":"Feb 2015","subtitle":"http://bass-soft.com/","title":"Junior Web-designer, SEO"}],"url":""},{"company":"SEO Web designer, Contract","company_id":null,"location":"Greater Salt Lake City Area","positions":[{"description":"• Reduced bounce rates by 25% of Wordpress site by simplifying page layout, using easy readable fonts, increased font size, aligning paragraphs and increased line-height using CSS. • Experienced in using Keyword Tool to successfully uncover long-tail searched terms for SEM/SEO/ landing pages to increase traffic and test for conversions.• Successfully educated business owners in understanding and executing offline and online marketing and branding campaigns. Researched businesses to identify potential clients, successfully developed strategic partnerships and cross-marketing strategies, increased brand power and awareness. Also provided guidance on how to design and articulate to customers a better customer-retaining sales process. • Prototyped, tested and designed a Business-to-business e-commerce site allowing procurement managers to place orders directly to 300 factories in China. Created a multi-phase plan for future expansion and growth. • Enhance weekly reporting process by segmenting reports to make data easier to digest. Analyzed and transform spreadsheet data into marketing material. • Copywrited white papers, led financial analysis for business plans for small business owners.• Completed a feasibility analysis for investors regarding the renewable energy industry, analyzing various renewable technologies, market competition, regulatory challenges, long–term financial needs and project time table, resulting in a final decision to instead invest in other more feasible and practical projects.","duration":"Mar 2011 Feb 2015 4 years","duration_short":"4 years","end_date":"Feb 2015","start_date":"Mar 2011","subtitle":"SEO Web designer, Contract","title":"SEO Web Designer / contract"}],"url":""},{"company":"Mainfreight USA","company_id":"mainfreight","location":"Carson, California","positions":[{"description":"Hand selected to research and compile a report highlighting multi-year trends of ocean imports/exports between the U.S and 10 South East Asian countries. Compared multi-year revenue and growth percentage of fastest growing and declining industries and companies in 50 states published on 3rd party magazines (Inc 500|5000, Fortune, Forbes) for sales leads. Identified sales leads core decision makers, contact information and international manufacturing facilities for Sales Executives and the Executive Management team to use as sales leads. • Originated top customer activity reports, to help penetrate deeper into customer base, strategic target most profitable customers in all 50 states to drive sales and provided strategic views of International import.• Dissect and analyzed Excel spreadsheet of highest invoiced vs. slowest paying customers within a 30 to 90 day window to identify best on-time paying and most delinquent customers by US branch.• Successfully won $18 million dollars in contracts by coordinating 40 multi-million dollar (RFP’s) responses and ensured accurate and timely responses from all US and international stations, and Global Partners (primary and secondary) in 26 countries. • Compiled maps, airport pickup to base delivery mode, costs, process, procedure and requirements, and Officer in charge for 16 International US Army, Marine and Navy bases in Europe, Middle East and Asia, for both domestic operations and Global Strategic Partners. • Presented a bi-weekly international sales lead summary report for 70 sales executives to key leadership such as the VP, Sales and Marketing, and the VP, Global Accounts.• Managed CRM application (responsible for multi-tiered year-round training, station by station rollout, monitor usage). (End users include 70 Sales Executives located at 38 branches from California to New York.)• Assigned to manage international sales lead program by VP Sales.","duration":"Mar 2007 Jan 2011 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2011","start_date":"Mar 2007","subtitle":"Mainfreight USA","title":"Sales and Marketing Coordinator"}],"url":"https://www.linkedin.com/company/mainfreight"},{"company":"Caterpillar Inc.","company_id":"caterpillar-inc","location":"San Diego, CA","positions":[{"description":"Combined the framework of Six-Sigma, ISO 2004, and Sarbanes-Oxley to build a process documentation and improvement template for a key Six Sigma business process improvement project and document the companies Enterprise Resource Processing Subject Matter Experts processes. • Analyzed and generated data warehouse report involving data warehouse design, database consolidation, data migration, and legacy data reengineering; critical report findings facilitated success for Solar Turbine’s Business Intelligence (BI) / Data Warehouse project. • Generated a stakeholder cost-benefit analysis which improved stakeholder risk decisions and resulted in significant cost savings and improved efficiency.","duration":"Aug 2003 May 2005 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2005","start_date":"Aug 2003","subtitle":"Caterpillar Inc.","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/caterpillar-inc"}]', '["Mary R C. “I recently hired Charles to assist me in creating an infographic to accompany my recently completed workbook. He is very responsive, accepts feedback and was able to provide me some concepts to choose from. He enhanced my workbook’s usability coming up with a good fix for an issue regarding wrapping text. He would make a great team player for any organization that needs InDesign and other systems support. Charles is a pleasure to work with. ”","Erica Lopez “Charles was a great support to our sales team, always working to provide us with new leads and industry marketing material. Great individual to work with.”"]']
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The agent's job is to maximize banquet and catering opportunities for a hospitality corporation. Today, the agent is reaching out to the user because they need assistance in coordinating a large corporate event at the Hyatt Regency Columbus.
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Agent: ['Philippe Rigaud', 'Bilingual Spanish and English Hospitality professional with the longevity of success with high- end profile Hospitality Corporations including Starwood Hotels & Resorts Worldwide, Hilton Hotel World Wide, and Ritz Carlton in addition, to Convention Centers Independent high volume Venues and Taskforces assignments. Hands-on Proven leadership skills, knowledgeable in marketing and strategies within the F&B segmentation, ability to reach targets and deadlines, excellent performance under pressure. SKILLS Computer Literate, Word Excel lPower Point, Pos Proven cost-control understan P & l,statement Trained on ADP payroll system, Menu building and engineering, Serve Safe Certificauon Manager Coach and Trainer on Service standard , .,', 'General Manager at Spectra', 'Spectra', '[{"company":"Spectra","company_id":"spectra-exp","industry":"Hospitality","location":null,"positions":[{"description":"As a General manager my purpose and focus is to achieve the budgeted banquet/catering revenue for the venue assigned and full cycle catering sales and operational leadership through maximizing banquet and catering opportunities consistent with the property\'s business plan; and effectively detailing and servicing assigned groups and local events.Contribute to the research and development of the annual strategic banquet/catering budget. Generate the monthly banquet and catering forecasts and once approved by t corporate input the forecast details into Profits age on a timely basis in accordance with corporate timelines. Understand month end reports, interpret market conditions, trends, and the property\'s competition.Ensure compliance with health, safety, sanitation and alcohol awareness standards.Help ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service. Interviews, trains, supervises, counsels, schedules and evaluates staff.","duration":"May 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"May 2021","subtitle":"Spectra","title":"General Manager"},{"description":"Managed overall food and beverages operations, ensuring high level of service health guidelines and high-quality product provided to all clientele . Monitored daily activities of staff and encouraged them to achieve collective goals. Built and maintained professional relationships with planners, suppliers, vendors, and clients. Uncovered and fulfilled guest requirements. Enhanced banquet service efficiency on all events. Selected and supervised third party vendors to ensure legal, professional, and profitable operation of the spectra venue. Maintain and ensured company culture and philosophy are compatible to guidelines and standards are followedKey Accomplishments:• Slashed front line labor cost by 4.5% by following scheduling guidelines.• Achieved 100% guest satisfaction scores on service standards for all banquet events.","duration":"May 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"May 2018","subtitle":"Spectra","title":"Food And Beverage Director"}],"url":"https://www.linkedin.com/company/spectra-exp"},{"company":"Mandarin Oriental Hotel Group","company_id":"mandarin-oriental-hotel-group","location":"Miami/Fort Lauderdale Area","positions":[{"description":"A Forbes 5 stars award winner property achieving 7.3million yearly revenue with 20% profitability Operation Food & Beverage Consultant recruited to revise and implement strategic initiatives resolving operational challenges responsible for overseeing the daily F&B operation of multiple outlets with a major role responsibility on La Mar Award Winning Restaurant by Celebrity Chef Gaston Acurio A Forbes 5 stars award winner property achieving 7.3million yearly revenue with 20% profitability Operation Food & Beverage Consultant recruited to revise and implement strategic initiatives resolving operational challenges responsible for overseeing the daily F&B operation of multiple outlets with a major role responsibility on La Mar Award Winning Restaurant by Celebrity Chef Gaston Acurio","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Mandarin Oriental Hotel Group","title":"Task Force F&B Asst Director (Complete assignment)"}],"url":"https://www.linkedin.com/company/mandarin-oriental-hotel-group"},{"company":"Starwood Hotels & Resorts Worldwide, Inc.","company_id":"starwood","location":"Miami florida","positions":[{"description":"•Responsible for the F&B operation and success of a 3 meal full-service Restaurant, 2 Lounge Bars In-Room Dining and Specials Events, .track revenues trend and manage P&L, contribute to financial forecast.12 7 million dollars yearly revenue 65,000 square feet on Banquets space 3 courses meal Restaurant generating from 700 to 900 covers daily. • Strategize about how to improve performance. Hire and train Restaurant staff. Extensive Knowledge of Scheduling and payroll on ADP EZ labor and Time Savers programs• Ensure that all guest dining experience exceeds their highest expectations, by anticipating challenges and service recovery as needed • Participate in brand marketing and promotions strategies. Menu engineering, Participate on brand Beverage programs and pass Corporate Specs Inspections and Health Department regulations in all Food and Beverage areas• Reduce and maintained labor cost at 22.3% managed Food cost to 26% and liquor cost at 17% • Analyze P&L monthly statements on how to maximize cash flow revenue while consistently creating profits • Train staff on service standards. reduce employee turned over Conduct monthly staff meetings. Assist Human resources with hiring and employees and progressive discipline actions. Maintained Hotel Gss Scores exceeding brand mark segmentation in all outlets.• Support staff during busy and peak hours by maintained visible at tall times anticipating guest needs touching tables and service recovery when it is needed.","duration":"Nov 2013 Dec 2017 4 years 2 months","duration_short":"4 years 2 months","end_date":"Dec 2017","start_date":"Nov 2013","subtitle":"Starwood Hotels & Resorts Worldwide, Inc.","title":"Director of Restaurants"}],"url":"https://www.linkedin.com/company/starwood"},{"company":"Dream Hotel South Beach Miami 5 starsMichelin 4 Diamond AAA Boutique Hotel","company_id":null,"location":"MIAMI BEACH","positions":[{"description":"•Responsible for overseeing the entire FOH /Restaurant operation with approximately 225 indoor and outdoor Venues and participate in Grand Opening of 2 of the Restaurants on site. •Managed High bar pool outlet, for VIP receptions and Banquets events, monitored Room Service and mini bars •Scheduled over 50 FOH and BOH on a weekly basis. Forecast payroll, experience on Micros POS, Excel, Power point • Analyze P&L monthly statements on how to maximize cash flow revenue while consistently creating profits","duration":"Dec 2011 Nov 2013 2 years","duration_short":"2 years","end_date":"Nov 2013","start_date":"Dec 2011","subtitle":"Dream Hotel South Beach Miami 5 starsMichelin 4 Diamond AAA Boutique Hotel","title":"Food and Beverage Manager"}],"url":""},{"company":"InterContinental Hotels Group (Sound Hospitality)","company_id":"ihghotels&resorts","location":"Miami/Fort Lauderdale Area","positions":[{"description":"•Responsible for overseeing the entire Food & Beverage operation of a full service property achieving 4 .6 million dollars yearly revenue •Manage the outlets as restaurant, bar, Room Service banquets and events while simultaneously maximizing profits •Participate in brand marketing and promotions strategies. Menu engineering food costs liquor cost and labor •Analyze P&L monthly statements on how to maximize cash flow revenue while consistently creating profits •Oversee 30 associates+ supervisors and staff in the day to day operations of the FOH and BOH while delegating tasks","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"InterContinental Hotels Group (Sound Hospitality)","title":"Food and Beverage Manager"}],"url":"https://www.linkedin.com/company/ihghotels&resorts"},{"company":"FONTAINEBLEAU HOTELS AND RESORTS","company_id":"fontainebleau-miami-beach","location":"MIAMI BEACH","positions":[{"description":"• Responsible for the operation, direction, coordination, and execution of all Banquets, Weddings Socials Galas and Corporate Events simultaneously on 200.000 square feet Venue achieving over10 million dollars yearly revenue • Manage coach and supervised around 200 employees on a daily basis during banquets and events function during High Season which lasts around 10 months of the year • Assist as part of the Executive committee Attending weekly B.E.O meetings weekly M.O.D duties • Contribute and assist Sales Managers team on clients Site Visits Food tasting invitations , Rehearsals, and corporate groups Pre-cons • Assist Human Resources on hiring, training and discipline employees following company policies guidelines and regulations. Conduct service training workshops to exceed guest high expectation by anticipating their needs creating a sense of urgency and memorable experience while visiting our Venue.","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"FONTAINEBLEAU HOTELS AND RESORTS","title":"Banquet Manager"}],"url":"https://www.linkedin.com/company/fontainebleau-miami-beach"},{"company":"Conrad Hilton Hotels & Resorts","company_id":null,"location":"SAN JUAN PUERTO RICO","positions":[{"description":"• Manage 4.8 million dollars yearly revenue upscale signature restaurant and lobby lounge • Responsible for purchasing, cost control, inventory, AP & AR achievement of budget expectation through forecasting and market penetration within a specific segment• Coordinator of events for top advertising and media outlets in search of Marketing while exposure the venue to a new and existing account for buyout events and reservations including but not limited to Social Media Networks","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"Conrad Hilton Hotels & Resorts","title":"Signature Restaurant Manager"}],"url":""},{"company":"THE RITZ CARLTON HOTEL LAGUNA NIGUEL","company_id":"the-ritz-carlton-hotel-company-llc","location":"Laguna Niguel California","positions":[{"description":"• Responsible for the operation, instruction and supervision of F& B Club Level presentations • Implemented training and coaching on AAA, Mobil and Michelin standards in the hospitality industry and maintained as goals • Club Level Includes 64 rooms 32 suites and 2 Presidential Suites along with 5 food presentation daily, where V.I. P and World elite reside. • Contribute to the Executive Guest Relations Team as a Club Concierge. • Responsible for the operation, instruction and supervision of F& B Club Level presentations • Implemented training and coaching on AAA, Mobil and Michelin standards in the hospitality industry and maintained as goals • Club Level Includes 64 rooms 32 suites and 2 Presidential Suites along with 5 food presentation daily, where V.I. P and World elite reside. • Contribute to the Executive Guest Relations Team as a Club Concierge.","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"THE RITZ CARLTON HOTEL LAGUNA NIGUEL","title":"Food and Beverage Supervisor (Club Level)"}],"url":"https://www.linkedin.com/company/the-ritz-carlton-hotel-company-llc"}]', '["Gonzalo De Varona - Diago “Phillippe\'s high energy level, positive attitude, commitment to superior customer service and excellence make him one of my favorite Hospitality / Food & Beverage executives. Having worked in most areas of the Food & Beverage division, Phillippe\'s work is highly valued and respected by his staff and the executive management of every jurisdiction that he has worked. Looking forward to having our professional path cross again in the near future. ”","Pedro Infante “PPhilippe is an incredibly talented professional with a wealth of knowledge in F&B and a well respected professional. It was my pleasure working with Philippe and I would highly recommend him.”"]']
User: ['Amanda Cherwonka', 'With over a decade of experience in a high-paced, high-revenue industry, I have developed my communication and organizational skills to provide top tier service to all levels of corporate and social events.', 'Senior Event Planning Manager at Hyatt Regency Columbus with certification from PCMA as Digital Event Strategist', 'Hyatt Regency Columbus', '[{"company":"Hyatt Regency Columbus","company_id":null,"location":"","positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"Hyatt Regency Columbus","title":"Senior Event Planning Manager"}],"url":""},{"company":"Hyatt Regency Chicago","company_id":"hyattchicago","location":null,"positions":[{"description":"Recruitment and Development of Managers and Entry Level AssociatesTeam Leader on the Hotel Advancement and Meetings Reinvented Teams Actively manage positive relationships with internal teams and external clientsResponsible for High Level Key Accounts that host Political Officials, C-Suite Executives, Celebrities","duration":"Feb 2020 May 2022 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2022","start_date":"Feb 2020","subtitle":"Hyatt Regency Chicago","title":"Associate Director of Events"},{"description":"Major Market Social and Specialty Event ManagerSpecialize in all corporate, social, wedding, and kosher events.Work closely with events team and operational departments to train and develop new opportunities for success.","duration":"Oct 2018 Feb 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2020","start_date":"Oct 2018","subtitle":"Hyatt Regency Chicago","title":"Senior Event Planning Manager"},{"description":"","duration":"Oct 2016 Feb 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2020","start_date":"Oct 2016","subtitle":"Hyatt Regency Chicago","title":"Event Planning Manager"}],"url":"https://www.linkedin.com/company/hyattchicago"},{"company":"Hyatt Regency Columbus","company_id":"hyatt-regency","location":"","positions":[{"description":"Sell and Service - Corporate and Social Events of all sizes. Sell and Service - Corporate and Social Events of all sizes.","duration":"Oct 2014 Oct 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2016","start_date":"Oct 2014","subtitle":"Hyatt Regency Columbus","title":"Event Sales Manager"}],"url":"https://www.linkedin.com/company/hyatt-regency"},{"company":"Hyatt Regency Chicago","company_id":"hyattchicago","location":null,"positions":[{"description":"Sell and Service Small Corporate and Social Markets, Hospitality Suites, and Hotel Outlets","duration":"Aug 2013 Oct 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2014","start_date":"Aug 2013","subtitle":"Hyatt Regency Chicago","title":"Event Sales Manager"},{"description":"On-site Floor Manager and contact for large conventions. Ensure all front of house and back of house operations teams on schedule and performing at high levels.","duration":"Mar 2013 Aug 2013 6 months","duration_short":"6 months","end_date":"Aug 2013","start_date":"Mar 2013","subtitle":"Hyatt Regency Chicago","title":"Event Concierge Manager"},{"description":"Coordinator for large social events; weddings, kosher, fundraisers, galas","duration":"Feb 2012 Mar 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2013","start_date":"Feb 2012","subtitle":"Hyatt Regency Chicago","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/hyattchicago"},{"company":"Hyatt Regency Columbus","company_id":"hyatt-regency-columbus","location":"Columbus, Ohio Area","positions":[{"description":"Assistant to Corporate and Social Catering Managers Assistant to Corporate and Social Catering Managers","duration":"Jul 2010 Feb 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2012","start_date":"Jul 2010","subtitle":"Hyatt Regency Columbus","title":"Event Assistant"}],"url":"https://www.linkedin.com/company/hyatt-regency-columbus"},{"company":"Hyatt Regency Columbus Cap Square","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2010 Jul 2010 7 months","duration_short":"7 months","end_date":"Jul 2010","start_date":"Jan 2010","subtitle":"Hyatt Regency Columbus Cap Square","title":"Reservation Agent"},{"description":"","duration":"Feb 2009 Jul 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2010","start_date":"Feb 2009","subtitle":"Hyatt Regency Columbus Cap Square","title":"Front Office Agent"}],"url":""},{"company":"Ohio University Inn & Conference Center","company_id":"ouinn","location":"Athens, Ohio","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Ohio University Inn & Conference Center","title":"Banquet Server"}],"url":"https://www.linkedin.com/company/ouinn"},{"company":"Ohio University","company_id":"ohio-university","location":"Athens, OH","positions":[{"description":"","duration":"Nov 2003 Nov 2008 5 years 1 month","duration_short":"5 years 1 month","end_date":"Nov 2008","start_date":"Nov 2003","subtitle":"Ohio University","title":"Student Coordinator- Dining Services"}],"url":"https://www.linkedin.com/company/ohio-university"}]', '["Kim L. Augustyn, CMP “I wish I could take Amanda with me to all the venues we host events at! Always professional and her calming, kind demeanor and problem solving skills always get me through my Annual. She takes pride in her work and always treats everyone with the utmost respect bringing together all departments to ensure a successful event. ”","Britt T. “Amanda and I worked together at Hyatt Regency Columbus for 1 1/2 years. She is a bundle of knowledge and always has something positive to say about the day. She is a hard worker and appreciates each and every client and guest that walks through the doors of the hotel. She is knowledgeable in all Catering aspects and is open to learn new things. I thoroughly enjoyed working with her at Hyatt.”"]']
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The agent's job is to strategically partner with customers and integrate business aptitude by adding value during the sale, selling value over price globally and locally. Today, the user is reaching out to the agent because they need assistance in planning and managing a high-profile event for a healthcare organization.
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Agent: ['Andrea Kokedhima', 'By connecting people, places, and things, Vodafone Business helps organisations succeed in a digital world. With our expertise in connectivity, our leading IOT platform, and our global scale, we can deliver the results you need to progress and thrive. If you would like to know more about our experiences, and how we can assist your organization, please do not hesitate to give me a call at +13478030165', 'Vodafone Global Enterprise | No matter how big or complex your global ambitions seem, we can help you achieve them. Together, anything is possible.', 'Vodafone Business', '[{"company":"Vodafone Business","company_id":"vodafone-business","industry":"Telecommunications","location":"Greater New York City Area","positions":[{"description":"Strategically partner with customers and integrate business aptitude by adding value during thesale, selling value over price globally and locally. Strategically partner with customers and integrate business aptitude by adding value during thesale, selling value over price globally and locally.","duration":"Dec 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Dec 2019","subtitle":"Vodafone Business","title":"Global Account Manager"}],"url":"https://www.linkedin.com/company/vodafone-business"},{"company":"ALBtelecom Albania","company_id":"albtelecom","location":"Tirana, Albania","positions":[{"description":"Assisting sales teams and engaging internally different departments to scope the technical solution, prepare the adequate proposals based on customer business needs, and successfully deploy our solutions locally and globally. Assisting sales teams and engaging internally different departments to scope the technical solution, prepare the adequate proposals based on customer business needs, and successfully deploy our solutions locally and globally.","duration":"May 2018 Oct 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2019","start_date":"May 2018","subtitle":"ALBtelecom Albania","title":"PreSales Team Manager"}],"url":"https://www.linkedin.com/company/albtelecom"},{"company":"EFM Services LTD","company_id":null,"location":"Tirana, Albania","positions":[{"description":"Fostered new business through participation in trade shows and initiating communications withprospective clients via phone and email.Aligned organizational objectives with company\'s mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies. Fostered new business through participation in trade shows and initiating communications withprospective clients via phone and email.Aligned organizational objectives with company\'s mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.","duration":"Nov 2016 May 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2018","start_date":"Nov 2016","subtitle":"EFM Services LTD","title":"Business Development Manager"}],"url":""},{"company":"Mellon Group of Companies","company_id":"mellongroupofcompanies","location":"Tirana, Albania","positions":[{"description":"Developed and implemented creative, cost effective sales strategies like challenger and spin in order to identify and swiftly offer tailor made value added services to our customers, in order to meet their business needs and objectives. Developed and implemented creative, cost effective sales strategies like challenger and spin in order to identify and swiftly offer tailor made value added services to our customers, in order to meet their business needs and objectives.","duration":"Jan 2012 Sep 2016 4 years 9 months","duration_short":"4 years 9 months","end_date":"Sep 2016","start_date":"Jan 2012","subtitle":"Mellon Group of Companies","title":"Sales Account Manager"}],"url":"https://www.linkedin.com/company/mellongroupofcompanies"},{"company":"Neptun shpk","company_id":"neptun-shpk","location":"Tirana, Albania","positions":[{"description":"Directed product development efforts using industry-specific tools to increase sales and overall companyproductivity. Directed product development efforts using industry-specific tools to increase sales and overall companyproductivity.","duration":"Oct 2010 Jan 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2012","start_date":"Oct 2010","subtitle":"Neptun shpk","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/neptun-shpk"}]', '["Alexandros Kosenas “It’s rare that you come across an experienced profile in client service like Andrea. I was particularly impressed by Andrea\'s ability to handle even the toughest clients—effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to him. As a management team member or a leader, he earns my highest recommendation.”","Eugert Jani, MSc. Ing. “I personally know Andrea and highly recommend him. He has an honest attitude, trustworthy, who shows professionalism and dedication in his engagements. Also, he has great communications skills who make him a highly exceptional Sales Account Manager and Business Development Manager. ”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']
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The agent's job is to manage high-profile events for a healthcare organization, while the user is reaching out to the agent because they need assistance in planning and coordinating an upcoming conference for senior finance executives.
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Agent: ['Brad Jarvis', 'Regional Sales Manager for the 2 greatest family owned 4th generation Cigar Companies in the world. Sales and Marketing Professional with 20+ years of success and growth.', 'Regional Sales Manager Arturo Fuente / J.C. Newman Cigar Companies', 'Arturo Fuente Cigar Co.', '[{"company":"Arturo Fuente Cigar Co.","company_id":null,"location":"","positions":[{"description":"Arturo Fuente Cigar Co. And J.C. Newman Cigar Co. are the two most respected and oldest family owned cigar companies in the world, featuring such renowned brands as Diamond Crown, Maximus and Fuente and Fuente Opus-X.","duration":"May 2015 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"May 2015","subtitle":"Arturo Fuente Cigar Co.","title":"Regional Sales Manager New England"}],"url":""},{"company":"J.C. Newman Cigar Co","company_id":"j-c-newman-cigar-co","location":"","positions":[{"description":"Arturo Fuente Cigar Co. And J.C. Newman Cigar Co. are the two most respected and oldest family owned cigar companies in the world, featuring such renowned brands as Diamond Crown, Maximus and Fuente and Fuente Opus-X.","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"J.C. Newman Cigar Co","title":"Regional Sales Manager New England"}],"url":"https://www.linkedin.com/company/j-c-newman-cigar-co"},{"company":"International Spirits and Wines","company_id":"international-spirits-and-wines","location":"USA","positions":[{"description":"Master Brand Ambassador USA for the Douglas Laing; Douglas Of Drumlanrig Independetly Bottled Single Malt Scotches, The Douglas XO Blended Scotch Whisky and The Clan Denny Blended Malt Scotch Whiskies","duration":"Nov 2009 May 2015 5 years 7 months","duration_short":"5 years 7 months","end_date":"May 2015","start_date":"Nov 2009","subtitle":"International Spirits and Wines","title":"Brand Director / National Brand Ambassasor Malt Whisky"}],"url":"https://www.linkedin.com/company/international-spirits-and-wines"},{"company":"TheWhiskyProfessor.com","company_id":null,"location":"Nationwide","positions":[{"description":"Marketing Professional specializing in the management of interactive consumer programs, within the Adult Bev Industry SummaryFast, creative and reliable Freelance Marketing Specialist with direct experience in developing and executing strategic marketing and promotional campaigns, within the On & Off Premise Channels of the Adult Beverage Industry.Marketing Capabilities Include: • Act as an onsite liaison between Brands and On/Off Premise Account Management• Develop & nurture relationships with accounts (ownership/management) & key influential bartenders/servers• Brand Training & education with internal & external audiences (trade, consumers, gatekeepers, and account staff)• Event Hosting (promotional, dinners, civic events, business meetings)• Wait staff Incentives – Create, monitor & manage incentive programs with account management• Cocktail Placements – Work with Account management & distributor sales rep to develop a strong presence on permanent Cocktail menu. • Identifying, Creating & Executing relevant consumer interactive programs in both the on/off premise channels • Media presentations and public appearances • Supporting launch events & PR opportunities, when needed• Report on monthly activities, trade trends and competitive activities experienced while in the market","duration":"Jan 2009 May 2015 6 years 5 months","duration_short":"6 years 5 months","end_date":"May 2015","start_date":"Jan 2009","subtitle":"TheWhiskyProfessor.com","title":"Marketing Specialist"}],"url":""},{"company":"William Grant & Sons","company_id":"william-grant-&-sons","location":"","positions":[{"description":"Brand Education, Event Hosting, implementing national marketing programs in the metro- Boston market.","duration":"2010 Nov 2012 2 years","duration_short":"2 years","end_date":"Nov 2012","start_date":"2010","subtitle":"William Grant & Sons","title":"ABA Balvenie"}],"url":"https://www.linkedin.com/company/william-grant-&-sons"},{"company":"MKTG","company_id":"mktg-inc","location":"","positions":[{"description":"Define strategies while developing, executing, and managing comprehensive regional marketing plan; employing integrated marketing initiatives designed to penetrate and grow targeted markets. Communicate with customers, management, internal departments, and distributors to coordinate overall marketing effort in accordance with national corporate goals. Plan and carry out national and regional events. Partnered with other luxury brands (i.e. Deutschbank, The PGA, Lux, Bond and Green and the Robb Report) to expose brands to new audiences. Play integral role in development of brand activities. Prepare and manage marketing budgets. Execute local, regional and national marketing programs.Selected Contributions:\uf0fc Trained in Scotland through Diageo’s Malt Advocate Course and the Johnnie Walker Journey® \uf0fc Increased sales of newly launched brands locally from zero to $550,000 within first year by spearheading creation and implementation of local, highly effective marketing campaign.\uf0fc Exceeded business goal of 25% market share for one product, propelling overall market share beyond 55%.\uf0fc Partnered with Key retail and On premise accounts to showcase brands and increase depletions\uf0fc Hosted hundreds events from small to large scale including dinners, Seminars and retail store tastings","duration":"Jan 2004 Jan 2009 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2009","start_date":"Jan 2004","subtitle":"MKTG","title":"Diageo Master of Whisky"}],"url":"https://www.linkedin.com/company/mktg-inc"},{"company":"Unilever Bestfoods","company_id":"unilever","location":"","positions":[{"description":"Resposible for sales directly to end user food service accounts.","duration":"Apr 2000 Jan 2004 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2004","start_date":"Apr 2000","subtitle":"Unilever Bestfoods","title":"Operator Account Manager"}],"url":"https://www.linkedin.com/company/unilever"}]', '["“Brad is an expert in every sense of the word in the realm of adult beverages, with a focus on scotch whiskey. From product knowledge, to sales and marketing strategies, to account management and to entertaining consumers at events, Brad never ceased to impress all who have worked with him. I personally have worked with Brad on numerous projects to boost whiskey sales and have only seen extremely positive results. Coming from a complete different industry, I turned to Brad to teach me all I can learn about scotches, whiskey, and distilling in general. I\'ve featured Brad at both events and sales meetings for our team and watched him break down the complexity of scotch to easy to interpret terms for the most beginner of novices. His events are simple to understand, yet very entertaining, and having him work with our team of sales reps always makes for a productive day and a boost in sales. Brad\'s work is second to none. He\'s a marketing professional and his results speak on his behalf. As a colleague in the business and a friend outside of the business, I would strongly recommend him to anyone who crosses his path. Sincerely, Bryan D. Melo”","“I first met Brad several years ago while he was working at Julio\'s Liqours in Westboro, MA. I was immediately impressed by his breadth of knowledge and understanding of scotch whisky. I walked out with a bottle of Ardbeg Corryvreckan after Brad told me stories about his visit to the famous Scottish whirlpool. Since then I have attended many of Brad\'s tasting events and accompanied him on a whisky trip to Scotland. Brad was a key member of the brain trust who planned and organized the trip and it was a phenomenal experience for me. Using his industry connections, he got us VIP treatment everywhere we went and exclusive access to some amazing places, including a tour of the \\"not open for public\\" Roseisle distillery. I have tasted and bought many of Brad\'s handpicked Old Malt Cask selections for Douglas Laing. My current favorite is a Royal Lochnagar 14. Grassy and floral with a hint of smoke, this is a big departure from the distillery bottlings and exemplifies Brad\'s excellent nose and judgement. Brad\'s experience in the industry, his passion for whisky and goofy sense of humor make his tasting events immensely entertaining and enlightening. I remember a breakfast \\"tea and whisky\\" pairing event that Brad hosted for which he and his mother stayed up all night to put together an incredible Scottish breakfast spread. Like the delicious black and white pudding served at the event, Brad Jarvis is the genuine article.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']
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The agent's job is to manage corporate accounts in the medical device industry. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in optimizing medical devices for patient care.
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Agent: ['Michael McDanal', 'Experienced National Account Manager with a demonstrated history of success in the medical device industry. Strong healthcare sales professional skilled in Medical Devices, Sales, Customer Satisfaction, Sales Operations, and Customer Retention.', 'Corporate Accounts Manager at Argon Medical Devices, Inc.', 'Argon Medical Devices, Inc.', '[{"company":"Argon Medical Devices, Inc.","company_id":"argon-medical","industry":"Medical Devices","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Argon Medical Devices, Inc.","title":"Corporate Accounts Manager"}],"url":"https://www.linkedin.com/company/argon-medical"},{"company":"ImpediMed","company_id":"impedimed","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Sep 2018 Jun 2021 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2021","start_date":"Sep 2018","subtitle":"ImpediMed","title":"Strategic Account Manager"}],"url":"https://www.linkedin.com/company/impedimed"},{"company":"HARTMANN GROUP","company_id":"hartmann-group","location":null,"positions":[{"description":"","duration":"Jan 2017 Jul 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2018","start_date":"Jan 2017","subtitle":"HARTMANN GROUP","title":"National Account Manager - Acute Care"},{"description":"","duration":"Dec 2015 Dec 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2016","start_date":"Dec 2015","subtitle":"HARTMANN GROUP","title":"Territory Manager TX / OK - Acute Care"}],"url":"https://www.linkedin.com/company/hartmann-group"},{"company":"Smith & Nephew","company_id":"smith-&-nephew","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Dec 2013 Nov 2015 2 years","duration_short":"2 years","end_date":"Nov 2015","start_date":"Dec 2013","subtitle":"Smith & Nephew","title":"Trauma sales consultant"}],"url":"https://www.linkedin.com/company/smith-&-nephew"},{"company":"Synthes","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2012 Nov 2013 1 year","duration_short":"1 year","end_date":"Nov 2013","start_date":"Dec 2012","subtitle":"Synthes","title":"Trauma sales consultant"}],"url":""},{"company":"General Motors","company_id":"general-motors","location":"","positions":[{"description":"","duration":"Jun 2004 Dec 2012 8 years 7 months","duration_short":"8 years 7 months","end_date":"Dec 2012","start_date":"Jun 2004","subtitle":"General Motors","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/general-motors"}]', '["Chase Pfeffer “It’s rare that you come across standout talent like Michael. I had the pleasure of working for Michael for two years at General Motors, collaborating on multiple projects. I was always in awe of Michael\'s ability to command a room and get people on board with ideas—even people who were initially on completely different pages. No matter how tense a meeting, Michael made sure everyone left with a smile. As a team member or a leader, Michael earns my highest recommendation.”","Josh Morita “Over the handful of years I worked with Michael at IDN Summits and other national healthcare shows, he always greeted me with a friendly smile. Michael is customer focused and favors business relationships rather than transactions; exactly what the healthcare industry needs to continue improving. ”"]']
User: ['Zak Cook', 'I believe in creating and optimizing medical devices to impact patient care, pre and post procedure. Working at Edwards gives me the opportunity to make changes and improvements to the next generation of devices and improve upon our current methods.', 'Senior Manufacturing Engineer', 'enVVeno Medical', '[{"company":"enVVeno Medical","company_id":"envvenomedical","industry":"Medical Equipment Manufacturing","location":"Irvine, California, United States","positions":[{"description":"","duration":"Jan 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2022","subtitle":"enVVeno Medical","title":"Senior Manufacturing Engineer"}],"url":"https://www.linkedin.com/company/envvenomedical"},{"company":"Edwards Lifesciences","company_id":"edwards-lifesciences","location":null,"positions":[{"description":"Supported the commercialization of a tricuspid valve delivery system, which involved duplicating the existing manufacturing line at a full-scale site as well as continuous process improvements. Participated and executed on deliverables from design reviews, collaborated with suppliers to develop quality inspection fixtures and performed process characterization of the manufacturing line.","duration":"Jul 2020 Dec 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2021","start_date":"Jul 2020","subtitle":"Edwards Lifesciences","title":"Manufacturing Engineer 2 - New Product Development"},{"description":"","duration":"Jun 2019 Jul 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2020","start_date":"Jun 2019","subtitle":"Edwards Lifesciences","title":"Quality Engineer 1"}],"url":"https://www.linkedin.com/company/edwards-lifesciences"},{"company":"Applied Medical","company_id":"appliedmedical","location":null,"positions":[{"description":"","duration":"May 2018 Jun 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2019","start_date":"May 2018","subtitle":"Applied Medical","title":"Engineer 1"},{"description":"• Design and testing of laparoscopic grasper jaws and handles.• Designed engineering test equipment as well as new adjustment base plates fora motorized force tester.• Performed product testing based on engineering protocols.• Assisted project engineers to meet deadlines for tests, complete milestonesand day-to-day engineering tasks. Identified problems and initiatedimprovements to current testing techniques.• Verified revisions and updates of process plans to ensure compliance with QC and QS processes and standards.","duration":"Aug 2017 May 2018 10 months","duration_short":"10 months","end_date":"May 2018","start_date":"Aug 2017","subtitle":"Applied Medical","title":"Technician 1"},{"description":"Currently working with a team of Process Engineers in the design and testing of laparoscopic grasper jaws and handles.Verified updates and revision of plans, ensuring integration with the QA and QC processes and correct GD&T on all engineering designs and respective drawings.Designed and manufactured a lattice mesh wrapping mechanism to test a new grasper pad technique for improved production times and reduced material wastage. Designed and optimized a knob spreading fixture for the laparoscopic grasper handle which prevents damage to the grasper shaft during assembly in production.","duration":"May 2017 Aug 2017 4 months","duration_short":"4 months","end_date":"Aug 2017","start_date":"May 2017","subtitle":"Applied Medical","title":"Process Engineer Intern"}],"url":"https://www.linkedin.com/company/appliedmedical"},{"company":"PrescribeWellness","company_id":"prescribewellness","location":"","positions":[{"description":"Worked with a team to take on new projects regarding client engagement and troubleshooting issues in order to maintain high quality customer support. My team oversaw message management of incoming pharmacy recordings and engages with pharmacies nationwide to ensure constant support and satisfaction. Worked with a team to take on new projects regarding client engagement and troubleshooting issues in order to maintain high quality customer support. My team oversaw message management of incoming pharmacy recordings and engages with pharmacies nationwide to ensure constant support and satisfaction.","duration":"Jun 2016 May 2017 1 year","duration_short":"1 year","end_date":"May 2017","start_date":"Jun 2016","subtitle":"PrescribeWellness","title":"Special Projects Coordinator"}],"url":"https://www.linkedin.com/company/prescribewellness"},{"company":"Masimo","company_id":"masimo-corporation","location":"","positions":[{"description":"Overseeing the production and design of Masimo Corp. Rainbow SET pulse oximeters and Neo sensors. Constructing and design of Masimo book fixtures in order to assemble the Rainbow SET sensors. Assisting Process Engineers in the design and testing of Masimo assembly fixtures and Neo sensors. Overseeing the production and design of Masimo Corp. Rainbow SET pulse oximeters and Neo sensors. Constructing and design of Masimo book fixtures in order to assemble the Rainbow SET sensors. Assisting Process Engineers in the design and testing of Masimo assembly fixtures and Neo sensors.","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"Masimo","title":"Manufacturing Engineer Intern"}],"url":"https://www.linkedin.com/company/masimo-corporation"},{"company":"Peet\'s Coffee & Tea","company_id":"peetscoffee","location":"","positions":[{"description":"Cashier and Barista Cashier and Barista","duration":"Jun 2014 Jan 2015 8 months","duration_short":"8 months","end_date":"Jan 2015","start_date":"Jun 2014","subtitle":"Peet\'s Coffee & Tea","title":"Retail Associate"}],"url":"https://www.linkedin.com/company/peetscoffee"},{"company":"S.M.A. Financial, Inc.","company_id":null,"location":"United States","positions":[{"description":"Scanned/filed bank statements and checks, created bookkeeping packages and reconciled data.Performed varied computer research for CPA information. Scanned/filed bank statements and checks, created bookkeeping packages and reconciled data.Performed varied computer research for CPA information.","duration":"Jun 2011 Aug 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2013","start_date":"Jun 2011","subtitle":"S.M.A. Financial, Inc.","title":"Bookkeeper"}],"url":""}]', '["Ryan Langan “I had the opportunity to work with Zak during his internship at Masimo. Zak was conscientious, eager to learn, smart, industrious and a good guy to work with- all indications of future success in a professional, something I think he will continue to achieve.”","Sabry Abdel Aziz “Zak is smart young man, industrious,eager to learn and works with passion when he likes what he is doing.”"]']
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The agent's job is to manage projects and ensure completion within time and budget, today the user is reaching out to the agent because they need assistance with crane operations and safety protocols for an upcoming project.
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Agent: ['Stephen H.', 'Technically-minded, analytical, and innovative professional with 19+ years of experience in IT service delivery, engineering, project management, and technical support. -Solid history of success in infrastructure design and deployment, stakeholder engagement, enterprise performance management, process improvement, and creative solutions development. -Remarkable acumen in managing projects, preparing and implementing consistent and realistic plans and control structures for projects, and ensuring completion within time and under budget. -Adept at team leadership, budget administration, risk/change management, strategy planning, disaster recovery, business continuity and reliability, and incident control. -Repeated success in coordinating the installation and maintenance of hardware, network, and software. -Proven leadership in training team members in troubleshooting technical issues, managing IT infrastructure and developing/implementing an effective operational framework.', 'Program Manager at Infocenter | ServiceNow Elite Partner', 'Infocenter', '[{"company":"Infocenter","company_id":"infocenterio","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Infocenter","title":"Program Manager"}],"url":"https://www.linkedin.com/company/infocenterio"},{"company":"American National Bank of Texas","company_id":"american-national-bank-of-texas","location":"Terrell, Texas","positions":[{"description":"-Manage resources and support for 1000+ end-user devices and 600+ employees and contractors for 34 branches and corporate locations. -Directly responsible for designing, developing, documenting, and managing the service support infrastructure and processes based on industry best practices. This includes defining desktop and end-user compute (EUC)/engineering practices, implementing and maintaining a service request system with full integration into other ITIL support processes such-as configuration, change, and asset management. Manages, approves, and monitors major projects, IT budgets, priorities, standards, procedures, and overall IT performance. -ServiceNow - Designed, planned, and tested implementation of the ServiceNow platform in a 13-week accelerated deployment that was completed on-time and under budget. Deployment included integration with other key infrastructure systems such as Active Directory, Azure, and Microsoft Endpoint Configuration Management. Post-deployment, facilitate daily administration of ServiceNow instances including enhancements and fixes.-Microsoft Endpoint Configuration Management (formerly SCCM) - Led EUC Systems Engineering team through the POC, design, and implementation of MECM to support 1200+ servers and EUC devices","duration":"Mar 2019 Jul 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2021","start_date":"Mar 2019","subtitle":"American National Bank of Texas","title":"Assistant Vice President - IT Manager"}],"url":"https://www.linkedin.com/company/american-national-bank-of-texas"},{"company":"Kohl\'s Department Stores","company_id":"kohls-department-stores","location":null,"positions":[{"description":"- Manage corporate Desktop and Mac support and resources for 12,000+ users and 13,000+ devices located across our corporate offices in the Milwaukee area as well as remote corporate sites in Dallas, New York City, San Antonio, and Milpitas (CA). Provides direct management for desktop and mac level 3 support associates and oversight for incident resolution of more than 2,500 incidents/tasks per month.- Dallas Customer Service and Contact Center Project - Managed on-site resources and aided in infrastructure design and deployment of 4,000+ devices including HP Elitedesk desktops, HP Elitebook laptops, Polycom desk and conference phones, Cisco network equipment, and HP Proliant Servers. Met regularly with 20+ internal Kohl\'s teams and external vendors to collaborate on project deliverables and timelines. Project was successfully completed (October 2015) on time with minimal re-work. - Developed and maintain business intelligence metrics/reporting dashboard to provide visibility to 15+ KPIs to track overall team performance. Developed sophisticated individual performance tracking for 19 desktop associates across 8 locations. Individual performance tracked according to accountabilities on a daily, weekly, monthly, and yearly basis. - Serves as point of escalation for team on problem identification and resolution to prevent barriers to associate productivity- Solves complex problems that do not have immediately known solutions, requiring analytical and at times \\"out of the box\\" thinking- Communicates with Manager on status issues and decisions- Facilitates discussions for the project with the project team- Creates and delivers presentations and communication to Managers and externalpartners- Provides support to less experienced team members","duration":"Sep 2013 Feb 2019 5 years 6 months","duration_short":"5 years 6 months","end_date":"Feb 2019","start_date":"Sep 2013","subtitle":"Kohl\'s Department Stores","title":"Desktop/Mac Support and Service Delivery Management"},{"description":"-Responsible for the daily supervision and execution of all Real Time Assistance (RTA) functions. -Oversees a technical team of non-exempt Associates handling help desk and desktop responsibilities, and ensures that work is completed in a timely manner meeting expected productivity and quality standards.-Manages user support and system resolution for the Credit division-Oversees set up of system access for all new associates and executives for the Credit division-Oversees removal of users from various Credit systems and applications for transfers and departures-Manages daily RTA flag duties including responding to system & desktop issues, outages and responses-Responsible for ordering computer/phone hardware and headsets for all Credit lines of business","duration":"Mar 2011 Aug 2013 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2013","start_date":"Mar 2011","subtitle":"Kohl\'s Department Stores","title":"Real Time Assistance Coordinator - Credit and Contact Center Technology"},{"description":"-Technical liaison between the Credit, Telecom, and Information Technology departments. Ensured that user requests, new hire setups, and system access changes are completed accurately and timely.-Facilitated the writing of test scripts, organized quality testing efforts, and tested changes made to telecom and business intelligence systems.-Identified and implemented process improvement opportunities for IVR, telephony, software, and other call center technologies. Met with call center management to streamline IVR workflow while improving customer and store associate IVR experience. -Provided local technical support for 200+ workstations and users as well as remote support for the eFC Customer Support Team. -Performed troubleshooting on telephony, computer hardware, and software systems. Open help desk tickets when necessary and follow-up accordingly.-Primary contact for maintaining Business Continuity Plans at local call center. Responsible for updating employees, call lists, and teams through a regular cadence.-Coordinated efforts between management, contractors, and call center staff for several call center expansion projects.-Managed the installation of LCD screens for Signboard project. Partnered with multiple vendors and engineers to ensure successful and timely project completion.","duration":"Apr 2007 Feb 2011 3 years 11 months","duration_short":"3 years 11 months","end_date":"Feb 2011","start_date":"Apr 2007","subtitle":"Kohl\'s Department Stores","title":"Software Test Analyst - Credit and Contact Center Technology"},{"description":"-Assisted with the planning and implementation of the networked systems for the Patterson Distribution Center. Coordinated installation of the RF system, radio network, Kronos clocks, and wireless printers.-Planned and executed a national multi-site project including the rollout of 1000+ mobile computers (RF units), integration of enterprise mobile applications, and site-specific application customization.-Assessed business needs and recommended solutions for improving processes, increasing productivity and workflow efficiency.-Planned, coordinated, and implemented corporate initiated projects, such as server upgrades, new software applications, and on-site training presentations.-Effectively communicated system developments with facility and corporate executives.","duration":"Jan 2005 Mar 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2007","start_date":"Jan 2005","subtitle":"Kohl\'s Department Stores","title":"Senior Support Technician - Distribution and Logistics Technology"},{"description":"","duration":"Dec 2001 Dec 2004 3 years 1 month","duration_short":"3 years 1 month","end_date":"Dec 2004","start_date":"Dec 2001","subtitle":"Kohl\'s Department Stores","title":"Support Technician - Distribution and Logistics Technology"}],"url":"https://www.linkedin.com/company/kohls-department-stores"}]', '["Ann Shah “Stephen was an integral part of the Shared Services team at Kohl\'s San Antonio call center, where he led a team of IT associates. His leadership of his team and his tireless efforts to improve systems and processes resulted in many successful initiatives. Along with his drive and dedication, Stephen\'s integrity and dependability makes him a strong role model and leader. ”","Tony Saldana “Stephen is an extremely tenacious and resourceful boss and colleague to have worked so closely with. He worked tirelessly on a number of company-wide initiatives from building expansion in San Antonio and Dallas for Kohl\'s to programing algorithms for asset management all while coaching his team for future career growth . He\'s also applied his ability to learn quickly and his strong work ethic to continue to develop his technical and managerial skills both in and out of work. I believe that Stephen will be an invaluable asset to any team - he\'s both a great colleague and friend to have!”"]']
User: ['Dale Smith', 'Very task oriented, safety is number one. Will get any job done.', 'Crane Operator at Hi-Tech Solutions', 'Hi-Tech Solutions', '[{"company":"Hi-Tech Solutions","company_id":"hi-tech-solutions","industry":"IT Services and IT Consulting","location":"Washington, United States","positions":[{"description":"","duration":"Aug 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Aug 2015","subtitle":"Hi-Tech Solutions","title":"Crane Operator"}],"url":"https://www.linkedin.com/company/hi-tech-solutions"},{"company":"Orano","company_id":"areva","location":"Salem, New Jersey","positions":[{"description":"Disassembly and assembly of the reactor at Salem 1 nuclear power plant. Disassembly and assembly of the reactor at Salem 1 nuclear power plant.","duration":"Mar 2013 Dec 2020 7 years 10 months","duration_short":"7 years 10 months","end_date":"Dec 2020","start_date":"Mar 2013","subtitle":"Orano","title":"Polar Crane Operator"}],"url":"https://www.linkedin.com/company/areva"},{"company":"System One","company_id":null,"location":"Salem Nuclear Generating Station","positions":[{"description":"","duration":"Mar 2013 Dec 2020 7 years 10 months","duration_short":"7 years 10 months","end_date":"Dec 2020","start_date":"Mar 2013","subtitle":"System One","title":"Crane Operator"}],"url":""},{"company":"Barnhart Crane & Rigging","company_id":"barnhart-crane-&-rigging","location":"Memphis, Tennessee, United States","positions":[{"description":"Refinery Turnaround Refinery Turnaround","duration":"Jan 2020 Feb 2020 2 months","duration_short":"2 months","end_date":"Feb 2020","start_date":"Jan 2020","subtitle":"Barnhart Crane & Rigging","title":"Crane Operator"}],"url":"https://www.linkedin.com/company/barnhart-crane-&-rigging"},{"company":"BHI Energy","company_id":null,"location":"Wolf Creek Nuclear Generating Station","positions":[{"description":"Union Equipment Operator for refuel outage. Polar crane. Mobile crane. Forklift. Truck. Union Equipment Operator for refuel outage. Polar crane. Mobile crane. Forklift. Truck.","duration":"Sep 2019 Oct 2019 2 months","duration_short":"2 months","end_date":"Oct 2019","start_date":"Sep 2019","subtitle":"BHI Energy","title":"Heavy Equipment Operator"}],"url":""},{"company":"Hi-Tech","company_id":null,"location":"Columbia Nuclear Generating Station","positions":[{"description":"New fuel receipt, refuel outage, and dry fuel storage campaign. Operate all heavy equipment including cask crawler, airport tigger, mobile crane, overhead crane, etc. New fuel receipt, refuel outage, and dry fuel storage campaign. Operate all heavy equipment including cask crawler, airport tigger, mobile crane, overhead crane, etc.","duration":"Aug 2016 Jun 2019 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2019","start_date":"Aug 2016","subtitle":"Hi-Tech","title":"Refuel and Dry Fuel Storage"}],"url":""},{"company":"Barnhart Crane and Rigging","company_id":null,"location":"Valero Refinery Memphis, TN","positions":[{"description":"","duration":"Jan 2019 Feb 2019 2 months","duration_short":"2 months","end_date":"Feb 2019","start_date":"Jan 2019","subtitle":"Barnhart Crane and Rigging","title":"Crane Operator"}],"url":""},{"company":"Chicago Bridge and Iron","company_id":null,"location":"Wolf Creek Burlington, Kansas","positions":[{"description":"Instructor and evaluator for cranes, rigging, forklift, man lift, scissor lift and roto zoom lift. Instructor and evaluator for cranes, rigging, forklift, man lift, scissor lift and roto zoom lift.","duration":"Nov 2012 Mar 2013 5 months","duration_short":"5 months","end_date":"Mar 2013","start_date":"Nov 2012","subtitle":"Chicago Bridge and Iron","title":"Instructor and Evaluator"}],"url":""},{"company":"TNT Crane & Rigging, Inc.","company_id":"tnt-crane-and-rigging-inc-","location":"","positions":[{"description":"Crane operator in support of the Wynnewood Refinery Turnaround. Crane operator in support of the Wynnewood Refinery Turnaround.","duration":"Sep 2012 Oct 2012 2 months","duration_short":"2 months","end_date":"Oct 2012","start_date":"Sep 2012","subtitle":"TNT Crane & Rigging, Inc.","title":"Crane Operator"}],"url":"https://www.linkedin.com/company/tnt-crane-and-rigging-inc-"},{"company":"DZ Atlantic North Anna/Surry","company_id":null,"location":"","positions":[{"description":"Operate Polar Crane inside Reactor Building as well as other Bridge Cranes and Jib Cranes. Operate Polar Crane inside Reactor Building as well as other Bridge Cranes and Jib Cranes.","duration":"Feb 2012 Jun 2012 5 months","duration_short":"5 months","end_date":"Jun 2012","start_date":"Feb 2012","subtitle":"DZ Atlantic North Anna/Surry","title":"NCCCO Crane Operator"}],"url":""},{"company":"CCSI","company_id":null,"location":"","positions":[{"description":"A consulting, training and inspection company dedicated to making the work place safer through quality training, detailed inspections and operator certifications. A consulting, training and inspection company dedicated to making the work place safer through quality training, detailed inspections and operator certifications.","duration":"Oct 2009 Feb 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2012","start_date":"Oct 2009","subtitle":"CCSI","title":"Crane Consulting Services and Inspection"}],"url":""},{"company":"Wolf Creek Nuclear Operating Corporation","company_id":null,"location":"","positions":[{"description":"Train, Evaluate and Certify Crane Operators, Riggers, Forklift Drivers and Bucket Truck Operators for the outages in 2008, 2009 and 2011. Will return for the next outage in January of 2013. Train, Evaluate and Certify Crane Operators, Riggers, Forklift Drivers and Bucket Truck Operators for the outages in 2008, 2009 and 2011. Will return for the next outage in January of 2013.","duration":"Feb 2008 Apr 2011 3 years 3 months","duration_short":"3 years 3 months","end_date":"Apr 2011","start_date":"Feb 2008","subtitle":"Wolf Creek Nuclear Operating Corporation","title":"Trainer/Evaluator/Manager"}],"url":""},{"company":"Power Plant Maintenance","company_id":null,"location":"","positions":[{"description":"Operator of Polar Crane inside reactor building and all other Bridge Cranes in the plant. Operator of Polar Crane inside reactor building and all other Bridge Cranes in the plant.","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Power Plant Maintenance","title":"Crane Operator"}],"url":""},{"company":"Crane Inspection and Certification Bureau","company_id":null,"location":"","positions":[{"description":"Trained, evaluated and certified Crane Operators and Master Riggers at the Wolf Creek Nuclear Power Plant in Kansas for their outage. Trained, evaluated and certified Crane Operators and Master Riggers at the Wolf Creek Nuclear Power Plant in Kansas for their outage.","duration":"Aug 2009 Oct 2009 3 months","duration_short":"3 months","end_date":"Oct 2009","start_date":"Aug 2009","subtitle":"Crane Inspection and Certification Bureau","title":"Evaluator/Trainer"}],"url":""},{"company":"Marsh Trucking","company_id":null,"location":"","positions":[{"description":"Drove Water Tanker Truck in support of the oil and gas drilling. Drove Water Tanker Truck in support of the oil and gas drilling.","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Marsh Trucking","title":"Tanker Truck Driver"}],"url":""},{"company":"Global Diving and Salvage","company_id":null,"location":"","positions":[{"description":"Inland diver, worked on damns, bridges, ships as well as salvage. Pacific Northwest area. Inland diver, worked on damns, bridges, ships as well as salvage. Pacific Northwest area.","duration":"Aug 2003 Oct 2004 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2004","start_date":"Aug 2003","subtitle":"Global Diving and Salvage","title":"Diver"}],"url":""},{"company":"Epic Divers and Marine","company_id":null,"location":"","positions":[{"description":"Worked off shore in the Gulf of Mexico as a diver. Worked off shore in the Gulf of Mexico as a diver.","duration":"Feb 2002 Aug 2003 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2003","start_date":"Feb 2002","subtitle":"Epic Divers and Marine","title":"Diver"}],"url":""}]', '["Christopher Hastie “Dale\'s ability to get things done no matter the obstacles. Dale can reason out a logical way of approaching problems and coming to solutions that negate the issues to all\'s benefit. Dale\'s crane operating abilities are excellent. Whether in an overhead crane or a large hydraulic crane Dale\'s approach to safety is what I would class as excellent.”","Jackie Wilson “Dale was a cranes and rigging instructor for two consecutive refueling outages. He was a valuable resource for us and provided a valuable service.”"]']
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The agent's job is to reach out to potential clients to discuss IT consulting services, and today, the agent is reaching out to the user because they need to schedule a meeting to discuss a potential collaboration on a cloud architecture project.
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Agent: ['Srinath Ramachandran', 'Completed 15 years of building complex monolithic applications based on Java/J2EE and allied technologies. Since 2016 on a new Journey of building Microservices using Java, NodeJs and Golang. The idea, of course, is to ensure that it is complex.', 'Sr Principal Software Engineer', 'AT&T', '[{"company":"AT&T","company_id":"att","industry":"Telecommunications","location":"El segundo, California","positions":[{"description":"","duration":"Oct 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Oct 2014","subtitle":"AT&T","title":"Sr Principal Software Engineer"}],"url":"https://www.linkedin.com/company/att"},{"company":"Blue Wave Solutions, Inc","company_id":null,"location":"Thousand oaks","positions":[{"description":"","duration":"Jan 2012 Oct 2014 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2014","start_date":"Jan 2012","subtitle":"Blue Wave Solutions, Inc","title":"Technical Project Manager"}],"url":""},{"company":"iGATE Patni","company_id":"igate-technologies","location":null,"positions":[{"description":"","duration":"Apr 2008 Dec 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"Dec 2011","start_date":"Apr 2008","subtitle":"iGATE Patni","title":"Technical Project Manager"},{"description":"","duration":"Apr 2006 Mar 2008 2 years","duration_short":"2 years","end_date":"Mar 2008","start_date":"Apr 2006","subtitle":"iGATE Global Solutions","title":"Technical Lead"},{"description":"","duration":"Apr 2004 Mar 2006 2 years","duration_short":"2 years","end_date":"Mar 2006","start_date":"Apr 2004","subtitle":"iGATE Global Solutions","title":"Systems Analyst"},{"description":"","duration":"Jun 2001 Mar 2004 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 2004","start_date":"Jun 2001","subtitle":"iGATE Global Solutions","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/igate-technologies"}]', '["Dinesh Reddy “Srinath is a passionate, results oriented Technical Lead and Manager who demonstrates a high degree of interest and expertise in every project he embarked upon. Srinath developed a strong reputation throughout our Project Team his ability to understand complex issue and the commitment to deliver consistent, outstanding results.”","Sreenivasa Madenahally “Srinath was working as a technical lead in my team at iGATE-Nokia partnership. He was a quick learner, very committed team player. He would quickly grab ideas, turn into a solution. He was quite passionate about technology. He was an asset in my team and would love to work with him again.”"]']
User: ['Henry Medina', "I'm an independent IT Consultant with over 20 years of Industry Experience. Specialties: Cloud Architecture, Automation, CI/CD Strategies, Containers", 'Principal at Crafty Technologies, Inc', 'Crafty Technologies, Inc', '[{"company":"Crafty Technologies, Inc","company_id":null,"location":"","positions":[{"description":"Independent IT Contractor Independent IT Contractor","duration":"Mar 2006 - Present 16 years 5 months","duration_short":"16 years 5 months","end_date":"Present","start_date":"Mar 2006","subtitle":"Crafty Technologies, Inc","title":"President"}],"url":""},{"company":"Instinet Corporation","company_id":"instinet-incorporated","location":"New York, NY","positions":[{"description":"Unix/Linux Consultant:Provisioning of SystemsImplementation of new SoftwareSystem Administration Unix/Linux Consultant:Provisioning of SystemsImplementation of new SoftwareSystem Administration","duration":"Nov 2009 Oct 2011 2 years","duration_short":"2 years","end_date":"Oct 2011","start_date":"Nov 2009","subtitle":"Instinet Corporation","title":"Unix/Linux SA"}],"url":"https://www.linkedin.com/company/instinet-incorporated"},{"company":"Sun Microsystems","company_id":"sun-microsystems_1062","location":"","positions":[{"description":"Support Engineer for the Solaris Operating System Support Engineer for the Solaris Operating System","duration":"Jan 2008 Jun 2008 6 months","duration_short":"6 months","end_date":"Jun 2008","start_date":"Jan 2008","subtitle":"Sun Microsystems","title":"Support Engineer"}],"url":"https://www.linkedin.com/company/sun-microsystems_1062"},{"company":"The Thomson Corporation","company_id":"thomson-reuters","location":"","positions":[{"description":"","duration":"Mar 2007 Sep 2007 7 months","duration_short":"7 months","end_date":"Sep 2007","start_date":"Mar 2007","subtitle":"The Thomson Corporation","title":"System Administrator"}],"url":"https://www.linkedin.com/company/thomson-reuters"},{"company":"V-Me Media","company_id":"v-me-media","location":"","positions":[{"description":"","duration":"2007 2007 less than a year","duration_short":"less than a year","end_date":"2007","start_date":"2007","subtitle":"V-Me Media","title":"voiceover"}],"url":"https://www.linkedin.com/company/v-me-media"},{"company":"Computer Network Solutions","company_id":"highstreetitsolutions","location":"","positions":[{"description":"","duration":"Aug 2004 Dec 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2005","start_date":"Aug 2004","subtitle":"Computer Network Solutions","title":"System Administrator"}],"url":"https://www.linkedin.com/company/highstreetitsolutions"},{"company":"Ziff Brothers Investments","company_id":"ziff-brothers-investments","location":"","positions":[{"description":"","duration":"Aug 2000 Jan 2004 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2004","start_date":"Aug 2000","subtitle":"Ziff Brothers Investments","title":"Market Data System Administrator"}],"url":"https://www.linkedin.com/company/ziff-brothers-investments"},{"company":"TD Ameritrade","company_id":"td-ameritrade","location":"","positions":[{"description":"","duration":"May 1998 May 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2000","start_date":"May 1998","subtitle":"TD Ameritrade","title":"Account Manager / Help Desk Associate"}],"url":"https://www.linkedin.com/company/td-ameritrade"},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"","positions":[{"description":"Field Wireman Field Wireman","duration":"May 1993 May 1999 6 years 1 month","duration_short":"6 years 1 month","end_date":"May 1999","start_date":"May 1993","subtitle":"United States Marine Corps","title":"E4"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Keith Gauvin “Dear Henry, I\'ve written this recommendation of your work to share with other LinkedIn users. Details of the Recommendation: \\"Henry is one of the few down to earth, communicative, and approachable IT professionals that I have had the distinct pleasure of working with in the business. I was pleased to have the privilege of employing Henry as a contractor on several of our critical client facing professional service engagements. Henry is consultative and adapts quickly to dynamic environments and situations, always up for the challenge. Henry knows that IT is more than computers and people who manage them, rather, it is the combination of people process and technology in balance that endures and provides organizations with the insight, agility and advantage precedent to success in tough economic climates.\\"”","Charles S. “Henry is a self motivated individual who can be counted on to perform the required tasks quickly and efficiently. He developed a sold rapport with his end users.”"]']
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The agent's job is to provide real estate services, and today, the agent is reaching out to the user because they need to schedule a consultation to discuss potential property investments in the New England area.
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Agent: ['Peter Hawthorne', 'I am a highly self-motivated individual with a strong track record in delivering high quality customer service and proven results. I am passionate about real estate and I take pride in helping my clients buy or sell their home for the absolute best value.', 'Real Estate Agent', 'Keller Williams Realty - Massachusetts', '[{"company":"Keller Williams Realty - Massachusetts","company_id":"keller-williams-realty---massachusetts","industry":"Leasing Real Estate","location":"","positions":[{"description":"• Extensive knowledge of local neighborhoods.• Unmatchable communication and negotiation skills.• Excellent presentation and a pleasant manner.• Proven organizational skills and attention to detail.• Demonstrated track record of sales success.• Assist clients with property sales and development.• Hold open house inspections, instructing clients on best practices for selling success andliaising between renters/owners and prospective buyers for property inspections.• Preparation of legal documents including listings and sales contracts.• Provide legal, economic and market advice to prospective clients.• Liaise with lenders, home inspectors and attorneys prior to contract negotiations.• Ensuring terms and conditions of agreements are met.• Coordinate property closings and overseeing document signing.• Analyze market trends to determine competitive market prices.","duration":"Dec 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Dec 2013","subtitle":"Keller Williams Realty - Massachusetts","title":"Licensed Realtor"}],"url":"https://www.linkedin.com/company/keller-williams-realty---massachusetts"},{"company":"Chubb Security Services","company_id":"chubb-fire-security-australasia","location":"Newcastle, Australia","positions":[{"description":"• Load armored trucks safely using forklift (for coin) and manual labor (for cash). • Maintain a safe carriage of firearms.• Daily manifest adherence.• Daily inspection of vehicle for maintenance issues.• Frequent use of radio communication devices. • Ensure safe delivery and transfer of cash from financial institutions.• Liaise with dispatch personnel and financial institution staff regularly. • Load armored trucks safely using forklift (for coin) and manual labor (for cash). • Maintain a safe carriage of firearms.• Daily manifest adherence.• Daily inspection of vehicle for maintenance issues.• Frequent use of radio communication devices. • Ensure safe delivery and transfer of cash from financial institutions.• Liaise with dispatch personnel and financial institution staff regularly.","duration":"Oct 2007 Mar 2013 5 years 6 months","duration_short":"5 years 6 months","end_date":"Mar 2013","start_date":"Oct 2007","subtitle":"Chubb Security Services","title":"Armored Truck Cash-in-Transit Security Officer Australia"}],"url":"https://www.linkedin.com/company/chubb-fire-security-australasia"}]', '["LinkedIn User “Pete is a fantastic real estate agent who works tirelessly on providing the right kind of personal support you need when you are looking to invest in or sell properties in the New England area. He is a pleasure to work with, has all the patience in the world and would recommend him as a Realtor based on his integrity and work ethic.”","Chris Carreira “Pete is a great realtor. He always has the best interests of his clients at heart and you will never get bored with his Australian charm. Chris Carreira”"]']
User: ['Mei Zhang', 'A dynamic and enthusiastic technology individual with 2+ years of experience in software engineering. Passionate about problem-solving and algorithms. My main skills are TypeScript, Node.Js, React.js, HTML, CSS, C#, and Java.Always interested in learning new technologies and quick to ramp up with existing development platforms and perform design, coding, debugging, and testing.', 'Software Engineer | Full Stack Developer | CMU Alumni', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Computer Software","location":"","positions":[{"description":"","duration":"Dec 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Dec 2020","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Citi","company_id":"citi","location":"","positions":[{"description":"","duration":"Sep 2020 Dec 2020 4 months","duration_short":"4 months","end_date":"Dec 2020","start_date":"Sep 2020","subtitle":"Citi","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/citi"},{"company":"The Madison Square Garden Company","company_id":"msg-entertainment","location":"New York, New York, United States","positions":[{"description":"","duration":"Sep 2019 Jul 2020 11 months","duration_short":"11 months","end_date":"Jul 2020","start_date":"Sep 2019","subtitle":"The Madison Square Garden Company","title":"Asp.net Full Stack Developer"}],"url":"https://www.linkedin.com/company/msg-entertainment"},{"company":"DaoKouJinKe Technology Company","company_id":null,"location":"Beijing, China","positions":[{"description":"","duration":"Jan 2019 May 2019 5 months","duration_short":"5 months","end_date":"May 2019","start_date":"Jan 2019","subtitle":"DaoKouJinKe Technology Company","title":"Software Engineer Intern - Data Analytics"}],"url":""}]', '["Jen Marwah “I had the pleasure of working with Olly at Madison Square Garden where she was a developer and I was a BA on the same software development team. I worked closely with her on a daily basis where she would eagerly accept feedback and respond quickly. Olly is never defensive about any issue I had raised against sections of the application she was responsible for. She often followed up with me when she needed clarification or to ensure the she proposed a satisfactory solution. She works very hard, fast, and autonomously. Any team is lucky to have her as she is a huge value add.”","Luting Ye “Mei is a self-driven fast learner, a solution-oriented thinker, and a good player. She should be a great asset to any innovative & fast-growing team.”"]']
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The agent's job is to provide recruitment services in the financial industry. Today, the user is reaching out to the agent because they need assistance in finding job opportunities in their field.
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Agent: ['Honorable Doctor Donna Welch, D.H.L', "Speaker at numerous conferences and career development events. Motivational speaker at Women's events.", 'Policy and Compliance Chief, Diversity, Equality and Inclusion at Defense Intelligence Agency', 'Defense Intelligence Agency', '[{"company":"Defense Intelligence Agency","company_id":"defense-intelligence-agency","industry":"Military","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Defense Intelligence Agency","title":"Policy and Compliance Chief, Diversity, Equality and Inclusion"},{"description":"Responsible for working Agency level initiatives that support and promote Diversity and Inclusion. Oversees the data team that provides information which helps to measure, assess and determine solutions and creative action plans to being a Agency of choice for our DIA officers. Partners with the Office of Human Resources to support bringing in and retaining a talented diverse workforce. Oversees EEO reports identifying barriers and triggers and works with Agency leaders to develop action plans to support a model EEO program.","duration":"Oct 2019 Apr 2020 7 months","duration_short":"7 months","end_date":"Apr 2020","start_date":"Oct 2019","subtitle":"Defense Intelligence Agency","title":"Strategic Initiatives for Diversity and Inclusion Program Manager"},{"description":"Responsible for managing a team of mediators, coaches and facilitators to deliver training and education to the workforce on managing effective conflict resolution. As mediators we support the agency\'s employees with coming to a resolution during conflict whenever possible.","duration":"Jun 2016 Oct 2019 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2019","start_date":"Jun 2016","subtitle":"Defense Intelligence Agency","title":"Chief Conflict, Coaching and Career Development"},{"description":"Responsible for Training and Conflict Management/ADR for teams and employees in order to maintain mission focus and team dynamics. Provides coaching for managers and employees in conflict management techniques. Skilled facilitator, briefing leaders on how to successful deal with conflict in the workplace.","duration":"Jul 2014 Jun 2016 2 years","duration_short":"2 years","end_date":"Jun 2016","start_date":"Jul 2014","subtitle":"Defense Intelligence Agency","title":"Senior Conflict Resolution Program Manager"}],"url":"https://www.linkedin.com/company/defense-intelligence-agency"},{"company":"A Personal Touch","company_id":null,"location":null,"positions":[{"description":"Supports clients on developing their goals and helps them to move forward when they are stuck.","duration":"2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2011","subtitle":"A Personal Touch","title":"Certified Lifestyle Coach, CCPC, ACC at A Personal Touch"},{"description":"Design and coordinates a array of events to include weddings, conferences, retreats, baby showers, milestone, family reunions and women\'s events.","duration":"2000 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2000","subtitle":"A Personal Touch","title":"Certified Event Manager"}],"url":""},{"company":"DoD","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2020 Nov 2020 9 months","duration_short":"9 months","end_date":"Nov 2020","start_date":"Mar 2020","subtitle":"DoD","title":"Policy and Compliance Chief, EO and Inclusive Diversity Office"}],"url":""},{"company":"Working Mothers Media","company_id":null,"location":"","positions":[{"description":"Advisory board member assisting with planning and facilitating a National Conference for over 450 Women. Advisory board member assisting with planning and facilitating a National Conference for over 450 Women.","duration":"Apr 2014 Apr 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2015","start_date":"Apr 2014","subtitle":"Working Mothers Media","title":"Advisor for 2014-2015 Leadership Summit for Women in National Careers"}],"url":""},{"company":"United States Department of Defense","company_id":"deptofdefense","location":"office of naval intelligence","positions":[{"description":"","duration":"2012 Jul 2014 2 years","duration_short":"2 years","end_date":"Jul 2014","start_date":"2012","subtitle":"United States Department of Defense","title":"Deputy EEO and Diversity Office"}],"url":"https://www.linkedin.com/company/deptofdefense"}]', '["Gem Tolentino “The Hon. Doctor Donna is very hard-charging and attention-tp-detail when it comes to and all tasks assigned to her. She never takes no for an answer and is always ahead of schedule in completing all projects assigned to her. Hon. Doctor Donna not only paved the way in innovating ways to improve our EEO and Diversity program, she also earned us a very distinct and prestige award from the highest agency in the IC community for having one of the best diversity programs. She spearheaded a number of projects that made our marketing campaign for our Diversity and Inclusion Day very successful! She is greatly missed at our Agency and she will be a tremendous asset for any agency who hires her. She\'s a Force Multiplier and a True Leader that \\"Leads by Example!\\" ”","Dr. Natascha F. Saunders “Hon Doctor Donna Welch, is a dynamic speaker and motivator! She is able to share her career and life story energetically and pull out the practical lessons-learned that anyone can apply to their own life. ”"]']
User: ['Terry Franklin', 'Specialties: Director of Stores, VP of Stores, Regional Managers, District Managers, Store Managers, Assistant Managers, Loss Prevention, Human Resources, IT, Marketing', 'Supervisor, Recruiting at Purpose Financial', 'Purpose Financial', '[{"company":"Purpose Financial","company_id":"havepurpose","industry":"Financial Services","location":"Spartanburg, South Carolina, United States","positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Purpose Financial","title":"Supervisor, Recruiting"}],"url":"https://www.linkedin.com/company/havepurpose"},{"company":"Advance America","company_id":"advance-america","location":"","positions":[{"description":"","duration":"Oct 2014 Oct 2020 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2020","start_date":"Oct 2014","subtitle":"Advance America","title":"Field Recruiter"}],"url":"https://www.linkedin.com/company/advance-america"},{"company":"The Newell Group","company_id":"the-newell-group","location":"","positions":[{"description":"","duration":"Jan 2007 Oct 2014 7 years 10 months","duration_short":"7 years 10 months","end_date":"Oct 2014","start_date":"Jan 2007","subtitle":"The Newell Group","title":"Executive Recruiter"}],"url":"https://www.linkedin.com/company/the-newell-group"},{"company":"Hardee\'s","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"Hardee\'s","title":"District Manager"}],"url":""}]', '["“he is just great”","“Terry is a very bright individual that is always looking for the best opportunities for assisting people in there job search. Iin this tough economic climate Terry is a great resource for job opportunities.”"]']
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The agent's job is to provide insurance consultation and expertise, and today, the agent is reaching out to the user because they need to discuss potential insurance options and strategies for the user's business.
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Agent: ['Melissa Hunting (Johnston)', '• Bachelor of Science with an emphasis in Management Information Systems • 10 years of professional IT experience in multiple industries •Highly proficient in Waterfall, Agile, and Software Development Life Cycle (SDLC) methodologies, which includes: requirements gathering, project planning, testing, defect tracking, implementation and post implementation review•Extremely knowledgeable of system testing processes which includes using manual and automated test tools to troubleshoot issues and resolve them in a timely manner •Excellent written and verbal communication, analytical, and time management skills', 'Business Analyst at Global Indemnity Insurance', 'Global Indemnity', '[{"company":"Global Indemnity","company_id":"global-indemnity","industry":"Insurance","location":"","positions":[{"description":"Senior IT Business AnalystProject ManagementAgile Scrum Master Senior IT Business AnalystProject ManagementAgile Scrum Master","duration":"Dec 2013 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Dec 2013","subtitle":"Global Indemnity","title":"Senior Business Analyst"}],"url":"https://www.linkedin.com/company/global-indemnity"},{"company":"ACE Group","company_id":"chubb","location":"Philadelphia","positions":[{"description":"Worked as part of a team that develops customized IT solutions for internal and external business users.Managed several business systems and maintain client relationships.Met with clients to analyze their needs and gather requirements.Used Agile Method for project development lifecycle to quickly meet client needs.Coordinated project schedules, development timelines, integration and business user acceptance testing phases, and production implementation.Communicated with end users to evaluate system’s performance and overall functionality.Triaged application defects and organize training sessions to educate users on system processes.","duration":"Nov 2012 Dec 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2013","start_date":"Nov 2012","subtitle":"ACE Group","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/chubb"},{"company":"Kemper Insurance","company_id":"kemperinsurance","location":null,"positions":[{"description":"Involved in all phases of the project development lifecycle, using Waterfall and Agile methods.Requirements Gathering: Interpret the needs of business users and stakeholders into technical and functional requirements, as well as identify possible risk factors associated with projects. Quality Assurance / Testing: Coordinate with QA resources to verify system testing efforts, document and track all issues for prompt defect resolution.Implementation: Work closely with technical and business resources to ensure smooth delivery of requirements, programming efforts, and implementation into integration, user acceptance, and production environments. Assist with post-production review to verify successful deployment.Worked as part of a team to develop new billing functionality which allows customers to pay their bills using QR codes and mobile applications.\uf0a7Collaborated with vendor systems to incorporate new underwriting reports to validate customer information, reduce insurance fraud occurrences, and increase sales.","duration":"Apr 2011 Nov 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2012","start_date":"Apr 2011","subtitle":"Kemper Insurance","title":"Business Analyst"},{"description":"Reviewed business analysis documents to evaluate and create scenarios to test software applications.Worked closely with all areas of IT and business resources to create accurate testing documentation and defect resolution.Used in-depth knowledge of property and casualty insurance products to evaluate user friendliness and efficiency of application interfaces.Strategic test lead for multiple new product launches.Implemented new websites and mobile applications.Team member on several projects that involved using social media to capture business analytical data.Led QA efforts of several system conversions and new system implementations.","duration":"Apr 2008 Apr 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2011","start_date":"Apr 2008","subtitle":"Kemper Insurance","title":"Quality Analyst"}],"url":"https://www.linkedin.com/company/kemperinsurance"},{"company":"21st Century Insurance","company_id":"21st-century-insurance","location":"Wilmington, DE","positions":[{"description":"Built test case scenarios for DRC and Ratabase Applications.Coordinated rating team efforts with management, systems, and actuarial teams to meet/exceed project deadlines.Analyzed state insurance rates and policy output.Led rating team training sessions.Created automated spreadsheets to be utilized during the rating process of testing.Managed account cycle request coordination. Built test case scenarios for DRC and Ratabase Applications.Coordinated rating team efforts with management, systems, and actuarial teams to meet/exceed project deadlines.Analyzed state insurance rates and policy output.Led rating team training sessions.Created automated spreadsheets to be utilized during the rating process of testing.Managed account cycle request coordination.","duration":"Aug 2006 Apr 2008 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2008","start_date":"Aug 2006","subtitle":"21st Century Insurance","title":"Quality Assurance Analyst"}],"url":"https://www.linkedin.com/company/21st-century-insurance"},{"company":"Wavelengths Styling Studio","company_id":null,"location":"Newark, DE","positions":[{"description":"Developed marketing, advertising, and promotional activities.Cultivated relationships with wholesale distribution companies and manufacturers.Implemented new customer database system and computerized appointment scheduling process.Analyzed financial reports and accounting methods.Forecasted sales and executed merchandise orders accordingly.Acted as customer service point of contact.Worked closely with a web developer to create a website for the business.","duration":"Oct 2000 Aug 2006 5 years 11 months","duration_short":"5 years 11 months","end_date":"Aug 2006","start_date":"Oct 2000","subtitle":"Wavelengths Styling Studio","title":"Business Manager"}],"url":""}]', '["Bob Dougherty “I had the pleasure of managing Melissa before she was promoted to a IT Business Systems Analyst. She was an excellent Quality Analyst for me and progressed into an outstanding Business Analyst. She has an uncommon combination of communication and technical skills that enables her to analyse complex issues from multiple perspectives. I recommend her highly.”","LinkedIn User “I have been working with Melissa for about 4 years. She has been a crucial resource in numerous projects that I have programmed. As a Quality Analyst, she is very thorough and always verifies that all programmed requirements are rigorously tested through multiple methods of testing. Excellent organizational and communication skills help her to always meet important project deadlines with minimal to no outstanding issues. Her exemplary testing skills allowed her to easily make the transition into a Business Analyst. Melissa’s background in business and MIS have given her the opportunity to cultivate relationships with the business and end users at our company which in turn, have given her the ability to create extremely thorough project requirements that encompass business needs that are easy to understand and execute in the development process. I appreciate Melissa’s dedication to her job and know that she has a lot of valuable skills that make her a very important asset.”"]']
User: ['John Brisbois', 'Experienced Owner and insurance expert consultant with a demonstrated history of working in the insurance industry. History of being on Board of Directors and Executive Commitees.Skilled in Negotiation, Management, Property & Casualty Insurance, and Workers Compensation. Strong entrepreneurship professional graduated from leadership Dynamics.', 'Principal, Sullivan Group', 'Sullivan Insurance Group', '[{"company":"Sullivan Insurance Group","company_id":null,"location":"Worcester, Massachusetts","positions":[{"description":"Principal, Sullivan Insurance Group","duration":"Dec 2000 - Present 20 years 8 months","duration_short":"20 years 8 months","end_date":"Present","start_date":"Dec 2000","subtitle":"Sullivan Insurance Group","title":"Principal"}],"url":""},{"company":"Brown Howe and Robichaud Ins","company_id":null,"location":"","positions":[{"description":"CEO ,COO and Business Developement and Marketing .","duration":"1973 2000 27 years","duration_short":"27 years","end_date":"2000","start_date":"1973","subtitle":"Brown Howe and Robichaud Ins","title":"President"}],"url":""}]', '["“I have to say John Brisbois is one of the most incredible people I have ever met. He is extremely knowledgeable about insurance and all of its detail. I’m very glad he does our insurances. More importanly, John is such a wonderful friend. He is so good with people and networking that no matter where he goes he makes new relationships and creates wonderful business alliances. I highly recommend John as a professional and as a person. ”","“John is a high-performing insurance executive who listens carefully to his clients\' needs then fulfills their needs creatively -Jim Means”"]']
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The agent's job is to lease commercial retail space in prominent mixed-use developments, and today, the agent is reaching out to the user to discuss potential leasing opportunities for a new project.
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Agent: ['Leslie Cobb', 'I am a self-driven problem-solver with an innate desire to understand conflicts and opportunities and find the best route to a solution. A seeker of finding better ways and anticipating potential roadblocks. I have a passion for the multi-role, fast-paced work environment. I like wearing different hats. I believe in showing appreciation, recognizing achievements and building trust. In always doing your best. I am a manager and juggler of projects, leading multiple projects through success and setbacks at the same time. The customer’s best advocate and go-to person when they have questions. I am the person who will find the answer. A team leader, a team player and an independent thinker. I have 16 years of experience leading projects and supporting clients in the software industry. I have 10 years of experience supporting MLS technology in the real-estate industry. I am a graduate and fan of Auburn University. I support youth sports and serve with a local service organization supporting the local chapter of Girls, Inc.', 'Implementation Project Manager at Black Knight Financial Services', 'Black Knight Financial Services', '[{"company":"Black Knight Financial Services","company_id":"blackknight","industry":"IT Services and IT Consulting","location":"Huntsville, Alabama Area","positions":[{"description":"","duration":"Apr 2014 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Black Knight Financial Services","title":"Implementation Project Manager"}],"url":"https://www.linkedin.com/company/blackknight"},{"company":"Solid Earth, Inc.","company_id":"solid-earth-inc.","location":null,"positions":[{"description":"• Collaborate with Executive Officer to define business objectives, establish budget, set goals, allocate resources and explore opportunities for innovation• Lead Client Support team of 4 responsible for managing all client requests including all products and services for 24 customer accounts and serve as escalation point for customer issues• Motivate and coach Client Support team members focusing on building trust, sharing knowledge, expanding skills and recognizing team and individual achievements while creating opportunities for advancement throughout the company• Maintain key client relationships and offer wide ranging advice regarding the business applications of provided technology to ensure clients achieve maximum value from software products• Manage enterprise projects and consult with client to identify key requirements, define project scope, develop project plan and schedule, provide leadership to internal teams on projects and daily production issues and facilitate issues resolution• Monitor and report tracking of team metrics and quality of customer experiences ensuring all client service level agreements (SLAs) are met while reducing support first-response time by 54 percent","duration":"Mar 2013 Jan 2014 11 months","duration_short":"11 months","end_date":"Jan 2014","start_date":"Mar 2013","subtitle":"Solid Earth, Inc.","title":"Director of Client Services"},{"description":"• Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate the organization objectives• Coordinate cross-team communications and strategic objectives to internal IT, Development, Sales and Client Support departments for efficient knowledge transfer and problem solving• Assist with company-wide initiate to convert to an Agile Scrum development cycle and communicate benefits and procedure changes to entire customer base• Work as Agile Scrum Product Owner collaborating and applying Internal, Client, Consultants and User Experience Designer feedback for product evolution including the creation of user stories and backlog prioritization• Spearhead the selection and implementation of new support ticketing software for internal and external client communications to streamline the support process for efficiency and access to productivity metrics","duration":"May 2010 Mar 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Mar 2013","start_date":"May 2010","subtitle":"Solid Earth, Inc.","title":"Director of Operations"},{"description":"• Plan, direct and coordinate daily activities of the technical and development teams including system maintenance, prioritization and release schedules for software updates across entire system platform• Lead Client Support team and act as escalation point for change requests and client concerns, and work closely with department team leads to prioritize issues and coordinate troubleshooting efforts.• Serve as primary point of contact for post-sales support to manage the launch process for new accounts including client kick off call, strategy recommendation, asset collection, design specs, local staff training• Manage all implementation details and communications both internally and externally for third-party software partner product integrations• Serve as the client advocate to find strategic solutions for business problems and develop user-requirements for changes needed to maximize user experience• Manage configuration of products prior to release, coordinating with Sales and Development departments to resolve business and product issues• Establish policies and procedures for software testing process, emergency outages and general customer notifications","duration":"May 2006 May 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"May 2010","start_date":"May 2006","subtitle":"Solid Earth, Inc.","title":"Operations/Support Manager"},{"description":"• Build exceptional client relations through accurate, thorough and timely responses to product/service inquiries, problems and change requests• Identify, escalate and monitor technical errors to appropriate internal resources and advise users on appropriate action• Define requirements and work with developer to create custom in-house support tracking system• Test and verify the validity of software/application updates and enhancements• Create and maintain System Documentation for end users• Assist with 24/7 System Outage monitoring","duration":"Aug 2003 May 2006 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2006","start_date":"Aug 2003","subtitle":"Solid Earth, Inc.","title":"Client Support Specialist"}],"url":"https://www.linkedin.com/company/solid-earth-inc."},{"company":"Mobular Technologies","company_id":"mobular-technologies","location":"Huntsville, Alabama Area","positions":[{"description":"• Provide testing support for large-scale online catalog• Manage calls to collect research data • Provide testing support for large-scale online catalog• Manage calls to collect research data","duration":"Jan 2003 Aug 2003 8 months","duration_short":"8 months","end_date":"Aug 2003","start_date":"Jan 2003","subtitle":"Mobular Technologies","title":"Consultant"}],"url":"https://www.linkedin.com/company/mobular-technologies"},{"company":"Turning Point Publishing","company_id":null,"location":"Huntsville, Alabama Area","positions":[{"description":"• Manage creation of Home Builder Marketing CDs to builders across the country• Lead testing team responsible for proofing and verifying software accuracy • Manage creation of Home Builder Marketing CDs to builders across the country• Lead testing team responsible for proofing and verifying software accuracy","duration":"Aug 1998 Jan 2003 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jan 2003","start_date":"Aug 1998","subtitle":"Turning Point Publishing","title":"Project Manager"}],"url":""}]', '["Amanda Woods Fowler “In the many years in working with Leslie, she has always provided top notch knowledge and customer service. She is patient and eager to assistant her clients in any way possible. She is amazing at organization and following up on matters. Leslie has always maintained an extremely professional image while remaining approachable, friendly and very trusted.”","Wendy Alley, CMLX3 “Leslie is dependable, personable, and highly knowledgeable. I have been a client of Solid Earth since 2002 and Leslie was always someone I would go to when I need something done quickly and correctly. She was very responsive to our needs and always had a smile on her face when doing so. I would highly recommend Leslie to any company as a dependable, highly knowledgeable and irreplaceable part of your team.”"]']
User: ['Monica Klawuhn', 'With over a decade of real estate experience, Monica has excelled in multiple segments of the RE industry including commercial retail leasing, residential investing, and residential sales. Monica is highly skilled in leasing, consulting, negotiating, managing, sales, asset and project management, and marketing. She is a licensed Real Estate Salesperson in Georgia and South Carolina and has a Bachelor of Science in Business Administration, Marketing from Kansas State University.', 'Commercial Retail Leasing, Sales, Development | Residential Investing, Consulting, Property Management | Licensed Real Estate Salesperson in GA, SC, & NC.', 'Zuckerman Co.', '[{"company":"Zuckerman Co.","company_id":null,"location":"","positions":[{"description":"Commercial retail real estate services including landlord leasing, new development consulting, and tenant representation. Commercial retail real estate services including landlord leasing, new development consulting, and tenant representation.","duration":"Feb 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Zuckerman Co.","title":"Vice President"}],"url":""},{"company":"Koda Property Company","company_id":null,"location":"Atlanta, GA","positions":[{"description":"Founder of investment holding company of profitable single family residential rental property in the greater Atlanta area. Consulting services available, please DM. Founder of investment holding company of profitable single family residential rental property in the greater Atlanta area. Consulting services available, please DM.","duration":"May 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"May 2019","subtitle":"Koda Property Company","title":"INVESTOR OWNER, ASSET MANAGER"}],"url":""},{"company":"Fuqua Development","company_id":"fuqua-development","location":null,"positions":[{"description":"Landlord commercial retail leasing executive responsible for retention and expansion of book of business built on partner relationships through extensive personal network of national, regional, and local brokers and tenants. Develop merchandising strategy and curated leasing of first generation retail shop space, outparcels, and food halls in prominent mixed-use and grocery anchored new developments across the Southeast US. Actively manage third party leasing teams and closely interact with development, legal, marketing, and property management departments. Over the course of Monica\'s tenure in the department, the executive leasing team has developed and leased over 1.64 million SF of retail space in recent ground-up projects including: Exchange at Gwinnett (Topgolf, Andretti, Rooms To Go, Sprouts, Food Hall), Clift Farm (Publix), Sandy Plains Marketplace (Greenwise Market), Madison Yards (Publix, AMC), Peachtree Corners Town Center & Peachtree Corners Marketplace (Sprouts, CMX Cinebistro), West Midtown Center (Kroger), Decatur Crossing (Sprouts, Aldi), and The Battery Atlanta (Truist Park/Atlanta Braves, Comcast Office HQ, Omni Hotel, Coca-Cola Roxy).","duration":"Mar 2018 Nov 2020 2 years 9 months","duration_short":"2 years 9 months","end_date":"Nov 2020","start_date":"Mar 2018","subtitle":"Fuqua Development","title":"Vice President Of Leasing"},{"description":"Monica has an aggressive track record in retail leasing. Prior to joining Fuqua Development, Monica leased over 95,000 square feet of a million square feet retail portfolio within a year at Brand Real Estate Services.","duration":"Nov 2016 Mar 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2018","start_date":"Nov 2016","subtitle":"Fuqua Development","title":"Leasing Representative"}],"url":"https://www.linkedin.com/company/fuqua-development"},{"company":"Brand Real Estate Services (formerly Wheeler/Brand Management Company)","company_id":"wheeler-brand-management-company","location":"","positions":[{"description":"Landlord commercial retail leasing. Actively lead generated through cold calling, marketing, utilizing broker relationships, and converting inquiries. Effectively qualified leads by obtaining tenant’s financials, business plan, and resume. Performed leasing transaction activities including market studies, void analysis, site showings, LOI negotiation, lease comments, document execution, and tenant coordination. Secured 38 leases in 14 months as landlord representative totaling 95,000 SF. Took the lead on a property with 50% occupancy and leased to 100% occupancy within 6 months, strengthening client relations and increasing the value of the asset.","duration":"Jul 2015 Nov 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2016","start_date":"Jul 2015","subtitle":"Brand Real Estate Services (formerly Wheeler/Brand Management Company)","title":"Leasing Representative"}],"url":"https://www.linkedin.com/company/wheeler-brand-management-company"},{"company":"Keller Williams Realty Atlanta Partners","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"Full time buyer\'s agent in residential sales. Converted leads through online platforms. Assisted home buyers throughout the entire home buying process. Generated listing leads for team listing agent. Earned highest gross commission income of all new agents in 2014 and awarded Rookie of the Year. Ranked #3 team of 7,700 agents in southeast region in October 2014. Closed $3.5 million individual sales volume in 2014, over 230% of industry average. Increased team revenue by 38% from 2013 to 2014. Negotiated an average savings of $6,600 more per home than the industry standard.","duration":"Jan 2014 Jun 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2015","start_date":"Jan 2014","subtitle":"Keller Williams Realty Atlanta Partners","title":"REALTOR®"}],"url":""},{"company":"Peggy Pfohl Real Estate Team with Keller Williams Realty Atlanta Partners","company_id":null,"location":"Duluth, GA","positions":[{"description":"","duration":"Nov 2013 Jan 2014 3 months","duration_short":"3 months","end_date":"Jan 2014","start_date":"Nov 2013","subtitle":"Peggy Pfohl Real Estate Team with Keller Williams Realty Atlanta Partners","title":"Executive Assistant"}],"url":""},{"company":"Campus Special","company_id":"campus-special","location":null,"positions":[{"description":"Inside sales manager of team of Account Executives in print, mobile, online, direct mail, and digital advertising. Personally trained 12 new inside sales Account Executives using the Stephan Schiffman telesales process. Developed and implemented new inside sales program outline for print, mobile, online, direct mail, and digital advertising solutions. Directly managed 9 inside sales Account Executives to produce $400,000 in department revenue during 19 week summer sales campaign. Held highest average Account Executive revenue and 2nd highest average sale revenue out of 14 sales managers during summer campaign. Led inside sales department in assisting outside sales Account Executives through appointment setting, producing $260,000 additional company revenue in 19 weeks. Met with the Controller to set goals and budget for the sales team\'s bonus structure. Traveled to career fairs and held phone interviews resulting in surpassing company recruitment goal of 600 Account Executives hired in 3 months. Hired, managed, and implemented more effective processes for proofing and customer service department during a transition period. Completed 15 week spring inside sales campaign with 2 directly managed sales reps and a total of $90,000 in team revenue.","duration":"Dec 2012 Sep 2013 10 months","duration_short":"10 months","end_date":"Sep 2013","start_date":"Dec 2012","subtitle":"Campus Special","title":"Inside Sales Manager & Head Recruiter"},{"description":"Inside sales Account Manager in advertising. Generated $70,000 in yearly advertising subscription revenue during summer of 2012 campaign through inside sales renewal accounts, upgrades, cold calls, and appointment setting for outside sales Account Executives. Exceeded individual goal and surpassed team goal for summer 2012 campaign by $38,400 team revenue. Completed two telesales trainings using the Stephan Schiffman methods. Assisted National and Regional Sales Managers by fielding calls from outside sales Account Executives. Traveled and managed distribution teams at 20 campus locations. Collected on past due invoices bringing company A/R bad debt ratio below 2%. Sold $37,663 in semester ad subscription revenue with a new unreleased product during fall of 2012 inside sales campaign, surpassing individual goal. Trained a total of 1,350 Account Executives for outside sales at annual training conferences. Duties included public speaking, objection handling training, coordinating Q&A sessions, role playing, product presentations, and sales training.","duration":"May 2012 Dec 2012 8 months","duration_short":"8 months","end_date":"Dec 2012","start_date":"May 2012","subtitle":"Campus Special","title":"Account Manager & Corporate Trainer"}],"url":"https://www.linkedin.com/company/campus-special"},{"company":"The Campus Special, LLC","company_id":"campus-special","location":null,"positions":[{"description":"Advertising sales Manager and Trainer. Developed and implemented event marketing campaign for The Campus Special advertising publication. Hired and trained a team of 8 students for on-campus promotion, building brand awareness and the distribution of 44,000 publications each year. Analyzed results of operation to discover more efficient ways of promoting the product. Reported directly to the National Distribution Manager and submitted daily written reports.","duration":"Aug 2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"Aug 2009","subtitle":"The Campus Special, LLC","title":"Campus Manager"},{"description":"Senior Account Executive in advertising sales. Ranked #3 out of 300 Account Executives nationwide in 2011 and #26 out of 250 in 2009. Promoted from Account Executive to Senior Account Executive for summer 2011 campaign. Generated over $85,000 in ad sales revenue during summers of 2009 and 2011. Marketed advertisement space in student targeted advertising publications. Generated sales for development and launch of mobile app for iPhone and Android platforms. Launched a new market in 2009, resulting in Manhattan market ranking #1 new market, and #4 overall market of 85 markets. Renewed clients in Manhattan market at over 90% in 2011, over 30% higher than the industry standard. Selected as one of only 12 Account Executives companywide to travel, and launched a new market in Tampa, FL in 2011. Initiated and solidified client relationships by working one-on-one with over 100 local and regional business owners in 2 major markets. Managed portfolio of clients, signed contracts, provided customer service, handled accounts receivable, and met production deadlines. Mastered new product information and demonstrated excellent communication skills.","duration":"May 2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"May 2009","subtitle":"The Campus Special, LLC","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/campus-special"},{"company":"Victoria\'s Secret","company_id":"victoria%27s-secret","location":"Manhattan, KS","positions":[{"description":"Promoted from retail Sales Associate to Elevated Sales Associate within four months. Trained 5 new Sales Associates in company standards, procedures, product knowledge, and customer conversion techniques. Mentored, coached, and served as a shadow partner for an average of 20 Sales Associates. Responsible for creating a positive customer experience, coupon conversion, enrolling credit,and handling returns and exchanges of merchandise. Contributed to exceeding monthly sales plan by 4% and total store sales plan by 6% for fall 2010.","duration":"Jun 2010 Apr 2011 11 months","duration_short":"11 months","end_date":"Apr 2011","start_date":"Jun 2010","subtitle":"Victoria\'s Secret","title":"Elevated Sales Associate"}],"url":"https://www.linkedin.com/company/victoria%27s-secret"},{"company":"University Book Store, Inc","company_id":null,"location":"Manhattan, KS","positions":[{"description":"Assisted marketing department in driving traffic to store and online platforms to increase sales. Wrote radio scripts, television scripts, and press releases to publicize products and promotions. Designed ads for company website and marketing e-blasts using Adobe Photoshop. Managed co-op account for advertising budget with Verizon Wireless. Obtained monetary and non-monetary sponsorship donations for public relations events. Created brand awareness through social media with Facebook and Twitter. Assisted marketing department in driving traffic to store and online platforms to increase sales. Wrote radio scripts, television scripts, and press releases to publicize products and promotions. Designed ads for company website and marketing e-blasts using Adobe Photoshop. Managed co-op account for advertising budget with Verizon Wireless. Obtained monetary and non-monetary sponsorship donations for public relations events. Created brand awareness through social media with Facebook and Twitter.","duration":"Sep 2009 Jul 2010 11 months","duration_short":"11 months","end_date":"Jul 2010","start_date":"Sep 2009","subtitle":"University Book Store, Inc","title":"Marketing Assistant"}],"url":""}]', '["Sarah DeMar “As a first time home buyer, Monica was a perfect match for me. She always made herself available and walked me through every step in the process, set expectations up-front, gave recommendations and explained home buying \\"lingo\\" foreign to a first time buyer. She showed me a great number of houses in search of \\"home\\" and I was grateful she upheld a positive attitude during what could have become a frustrating search in Atlanta\'s hot market. If you have the privilege to work with Monica, don\'t hesitate! ”","Nick Barber, CPDS “Monica was my agent during my most recent home purchase and I couldn\'t have been happier with the results. Her knowledge of the industry, and work ethic were second to none. I would highly recommend Monica for all your real estate needs.”"]']
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The agent's job is to proactively reduce the time and complexity of the bid process and provide great flooring solutions, and today the agent is reaching out to the user because they need to offer their expertise in flooring solutions for an upcoming educational facility project.
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Agent: ['Tony Hill', 'I work proactively to reduce the time and complexity of the bid process, reduce the need for value engineering and provide designers, contractors, and end-users with great flooring solutions.', 'J+J Flooring Group- Carpet/Kinetex/LVT', 'J+J Flooring Group', '[{"company":"J+J Flooring Group","company_id":"j-j-flooring-group","industry":"Building Materials","location":"","positions":[{"description":"Commercial Flooring Manufacturer Commercial Flooring Manufacturer","duration":"Sep 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Sep 2010","subtitle":"J+J Flooring Group","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/j-j-flooring-group"},{"company":"Conwed Designscapes","company_id":null,"location":"","positions":[{"description":"Acoustical wall and ceiling products Acoustical wall and ceiling products","duration":"Sep 2009 Sep 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2010","start_date":"Sep 2009","subtitle":"Conwed Designscapes","title":"Sales Rep"}],"url":""},{"company":"Radio Shack","company_id":"radioshack","location":"","positions":[{"description":"Worked towards weekly commission goals. Handled customer cell phone contracts. Operated H2O business plan. Established long and short term customer relationships. Worked as an individual and a team to meet montly sales goals. Worked towards weekly commission goals. Handled customer cell phone contracts. Operated H2O business plan. Established long and short term customer relationships. Worked as an individual and a team to meet montly sales goals.","duration":"May 2006 Apr 2009 3 years","duration_short":"3 years","end_date":"Apr 2009","start_date":"May 2006","subtitle":"Radio Shack","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/radioshack"}]', '["Terry Lockwood “Tony has to be the hardest working sales rep in Minnesota – maybe in America. As a corporate support person, I have worked with Tony for 6+ years and have had the opportunity to observe his interaction with customers and his teammates. He cultivates long-lasting relationships with his customers through his tireless efforts to serve them well and as a result he has significantly grown his sales volume. Tony is also a great source of encouragement and counsel for his peers. He is definitely a keeper and I am glad he is on my team.”","Heidi Fenoglia “Tony is an excellent co-worker and teammate! He always puts his client\'s needs first and strives to help them find the best solution for their flooring needs.”"]']
User: ['Andrea Cabalo', 'Experienced Project Director with a demonstrated history of working on educational facilities in the architecture & planning industry. Skilled in Consensus Building, Master Scheduling, Communication and Construction. Strong program and project management professional with a Bachelor of Architecture (BArch) from University of Hawaii at Manoa.', 'Client Leader | Higher Ed Studio', 'SmithGroup', '[{"company":"SmithGroup","company_id":"smithgroup","industry":"Architecture and Planning","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Jun 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2022","subtitle":"SmithGroup","title":"Client Leader | Higher Ed Studio"}],"url":"https://www.linkedin.com/company/smithgroup"},{"company":"AC Martin Partners","company_id":"ac-martin-partners","location":"444 South Flower Street, Suite 1200 Los Angeles, CA 90071","positions":[{"description":"College of Behavioral & Social Sciences-CSU Chico - 92,000 SF Net Zero Classroom, Auditorium and Dean\'s Suite/Faculty offices 3-story building. CSU Collaborative Design-Build, seeking LEED Gold certification.Health and Human Services Building-Placer County - 142,000 SF Net Zero-Conference Center and Office Building. Located in the city of Auburn , CA. Design-Build, FitWel & LEED 4.0 Silver Equivalent.Swenson Family Hall of Engineering-Tenant Improvement-45,000 SF Maker Space, 3D Print Fabrication, Circuits & Structures, Signals & Cyber Labs, Dean\'s Suite and open concept faculty offices.Keck Center for Science & Engineering-140,000 SF Teaching & Research Laboratory building over 2 levels of subterranean parking (150,000 SF) for Chapman University in Orange County, CA.California Institute of Technology - Gates-Thomas Laboratory Renovation-52,000 SF Engineering laboratory, office whole building renovation and auditorium addition . LEED V4 Gold Certification. First LEED Gold V4 project in California and 1st Higher Education Bldg. in the US.Digital Media Arts Center and Recreation Complex-18,000 SF Rehab of an existing historic building for re-use by the Film School for Chapman University in Orange County, CA. Complex includes NCAA Tennis Facility with 7 courts and locker rooms. California Institute of Technology - Joe Parker Research Laboratory- 2,300 SF Biology laboratory, graduate and faculty office renovation, Design Build.California Institute of Technology- Lihong Wang Research Laboratory -10,000 SF Engineering & Applied Sciences laboratory, graduate and faculty offices, Design Build.Los Angeles Unified School District - Colfax Charter Elementary School Classroom Addition Project-24,000 SF Administration & Classroom Addition to an existing campus.","duration":"Jun 2012 Jun 2022 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jun 2022","start_date":"Jun 2012","subtitle":"AC Martin Partners","title":"Studio Principal, Director of Operations"}],"url":"https://www.linkedin.com/company/ac-martin-partners"},{"company":"HMC Architects","company_id":"hmc-architects","location":"Los Angeles, CA","positions":[{"description":"Construction Technology Bldg (Design Build) -175,000 SF Construction Industry related vocational laboratory building for LACCD Los Angeles Trade Tech Community College. Seeking LEED Gold Certification.East Parking Structure (Design Build) - 6-story 1000 car net-zero parking structure for LACCD Los Angeles Trade Tech Community College.Malibu High School Addition & Site Improvements- 32,000 SF New Administration/Science Classroom/Library Addition on existing campus. CHPS Certification. https://hmcarchitects.com/portfolio/pk12/malibu-high-school/Sonya Sotomayor Learning Academies - 240,000 SF New high school for the Los Angeles Unified School District. LEED GOLD certification.","duration":"Sep 2000 Jun 2012 11 years 10 months","duration_short":"11 years 10 months","end_date":"Jun 2012","start_date":"Sep 2000","subtitle":"HMC Architects","title":"Associate, Senior Project Manager"}],"url":"https://www.linkedin.com/company/hmc-architects"},{"company":"Bahr Vermeer Haecker Architects","company_id":"bvh-architecture","location":"Pasadena, Ca","positions":[{"description":"De Neve Plaza Student Housing - 1,360-student housing complex, seven buildings total including, food service for 900, commissary kitchen and conference center for 1,000 people at the University of California-Los Angeles. De Neve Plaza Student Housing - 1,360-student housing complex, seven buildings total including, food service for 900, commissary kitchen and conference center for 1,000 people at the University of California-Los Angeles.","duration":"Sep 1997 Sep 2000 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2000","start_date":"Sep 1997","subtitle":"Bahr Vermeer Haecker Architects","title":"Project Manager"}],"url":"https://www.linkedin.com/company/bvh-architecture"},{"company":"Gruen Associates","company_id":"gruen-associates","location":"","positions":[{"description":"Theme Park Attraction for an Entertainment Company in Orlando, FL. Team role included code analysis, detailing and project documentation. Theme Park Attraction for an Entertainment Company in Orlando, FL. Team role included code analysis, detailing and project documentation.","duration":"Feb 1997 Aug 1997 7 months","duration_short":"7 months","end_date":"Aug 1997","start_date":"Feb 1997","subtitle":"Gruen Associates","title":"Job Captain"}],"url":"https://www.linkedin.com/company/gruen-associates"},{"company":"Pacific Architects","company_id":null,"location":"","positions":[{"description":"Keaau II Elementary School - New elementary school for the State of Hawaii located on the Big Island, Hawaii. Project role included management of client, users and consultant team. Project utilized Functional Analysis Concept Development (FACD) process. Schematic Design was completed in 2 weeks with entire design team, state agencies and users collaborating to make decisions and complete design. Keaau II Elementary School - New elementary school for the State of Hawaii located on the Big Island, Hawaii. Project role included management of client, users and consultant team. Project utilized Functional Analysis Concept Development (FACD) process. Schematic Design was completed in 2 weeks with entire design team, state agencies and users collaborating to make decisions and complete design.","duration":"Jun 1994 Jan 1997 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 1997","start_date":"Jun 1994","subtitle":"Pacific Architects","title":"Job Captain"}],"url":""}]', '["Bob Murrin, FAIA “One of the best project managers I have had the pleasure of working with. She not only has the personal skills to work with sensitive design staff, but has technicall expertise to engage the most experienced MEP and structural engineers. What\'s not to love!”","Nate Johnson “I can honestly say that working with Andrea was one of the highlights of the last few years of my professional career. She and I led a team of 40+ members through the design phase of one of the most cutting-edge buildings in Los Angeles, a $90M LEED Gold design-build project. Her integrity and passion for work were infectious as she often times lifted the spirits of the entire team through the trying times. Andrea is a magnificent Architect in that she not only understands design and the technical nuances of construction and engineering, but she is also cognizant of cost, timeliness, and client relations. I would be so lucky that Andrea and I get to work together again. Andrea is someone I recommend with the utmost respect and admiration.”"]']
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The agent's job is to provide technical support and improve customer experience. Today, the agent is reaching out to the user because they need assistance in implementing security measures in their defense and space manufacturing company.
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Agent: ['Benjamin Rivera', 'Passionate technical analyst with a commitment to deliver solutions that automate business processes and improve customer experience. Assist in developing solutions which are security focused and agile. CyberSecurity now more than ever is becoming a crucial element in every organization regardless of size. My goal is to help establish a secure foundation, simplify processes, address existing opportunities for improvement, and safeguard our mutual path to success.Proficiencies:Full Lifecycle Identity Access Management, Core Security Access Assurance Suite Application Administrator, Microsoft Systems Administrator, Microsoft Identity Manager Administrator, Microsoft Azure AD Administrator, Website Designer, Technical Support', 'Senior Technical Analyst at Oshkosh Corporation', 'Oshkosh Corporation', '[{"company":"Oshkosh Corporation","company_id":"oshkosh-corporation","industry":"Automotive","location":"","positions":[{"description":"","duration":"Dec 2020 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Oshkosh Corporation","title":"Senior Technical Analyst"}],"url":"https://www.linkedin.com/company/oshkosh-corporation"},{"company":"JLG Industries","company_id":"jlg-industries","location":null,"positions":[{"description":"","duration":"Apr 2020 Dec 2020 9 months","duration_short":"9 months","end_date":"Dec 2020","start_date":"Apr 2020","subtitle":"JLG Industries","title":"Senior Technical Analyst"},{"description":"Responsibilities: Identity Management solution administrator, Server Builds, Server Life Cycle, and Server Troubleshooting. Client and Application owner support. Create Script/Automation Solution for tasks and/or Processes, and process documentation.","duration":"Dec 2014 Apr 2020 5 years 5 months","duration_short":"5 years 5 months","end_date":"Apr 2020","start_date":"Dec 2014","subtitle":"JLG Industries","title":"Technical Analyst"},{"description":"Responsibilities: Windows 7 Deployment/Migration, Application Packaging/Deployment, Operating System Management/Deployment, Client/Customer Support (Level 1/2/3, MDS and Customer Support), Create Script/Automation Solution for tasks and/or Processes, and process documentation.","duration":"Jan 2014 Dec 2014 1 year","duration_short":"1 year","end_date":"Dec 2014","start_date":"Jan 2014","subtitle":"JLG Industries","title":"Client Systems Engineer"}],"url":"https://www.linkedin.com/company/jlg-industries"},{"company":"GDC (Global Data Consultants)","company_id":"gdcitsolutions","location":"JLG Industries, Inc. an Oshkosh Corporation","positions":[{"description":"IT Technical Support and Staff Augmentation (GDC IT Solutions)Contracted to JLG Industries, Inc. an Oshkosh CorporationRole: Technical Analyst / End-User Desktop Support EngineerResponsibilities: Windows 7 Deployment/Migration, Application Packaging/Deployment, Operating System Management/Deployment, Client/Customer Support (Level 1/2/3, MDS and Customer Support), Create Script/Automation Solution for tasks and/or Processes, and process documentation.","duration":"Jul 2011 Jan 2014 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2014","start_date":"Jul 2011","subtitle":"GDC (Global Data Consultants)","title":"End User Computer Engineer (Desktop Support Engineer)"}],"url":"https://www.linkedin.com/company/gdcitsolutions"},{"company":"Citi","company_id":"citi","location":"Maryland Area","positions":[{"description":"Fraud and Loss prevention (2010-2011)Responsibilities: Risk management, mitigation, and control which helped diminish consumer and corporate impact. I monitored fraud patterns and triggers on consumer accounts to manage risk.Customer Contact Representative, Sales (2007-2010)Responsibilities: Provided customer service to existing and prospective clients. Added value to the customer relationship via the leveraging of products and services","duration":"May 2007 Jun 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jun 2011","start_date":"May 2007","subtitle":"Citi","title":"Fraud Analyst"}],"url":"https://www.linkedin.com/company/citi"},{"company":"James Madison Realty, Inc","company_id":null,"location":"Falls Church, VA","positions":[{"description":"Assisted home buyers and sellers in the purchase or sale of a home respectively through a referral network.","duration":"Jan 2009 Dec 2010 2 years","duration_short":"2 years","end_date":"Dec 2010","start_date":"Jan 2009","subtitle":"James Madison Realty, Inc","title":"Licensed Salesperson"}],"url":""},{"company":"Fairfax Realty, Inc","company_id":"fairfax-realty","location":"Rockville MD","positions":[{"description":"Assisted home buyers and sellers in the purchase or sale of a home respectively.","duration":"Nov 2005 Dec 2008 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2008","start_date":"Nov 2005","subtitle":"Fairfax Realty, Inc","title":"Licensed Salesperson (Realtor®)"}],"url":"https://www.linkedin.com/company/fairfax-realty"},{"company":"Chevy Chase Bank, F.S.B.","company_id":"capital-one","location":"Rockville, MD","positions":[{"description":"Provided customer service to existing clients and helped the bank acquire new business with local merchants.","duration":"Mar 2004 May 2005 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2005","start_date":"Mar 2004","subtitle":"Chevy Chase Bank, F.S.B.","title":"Customer Service and Sales Representative"}],"url":"https://www.linkedin.com/company/capital-one"},{"company":"Securitas Security Services USA, Inc.","company_id":"securitas-security-services-usa-inc","location":"Universal Studios Hollywood CA and Bethesda Maryland","positions":[{"description":"In Maryland (2003-2004): Served as a Guard for the Human Genome Sciences in Rockville Maryland, and also for Lockheed Martin in BethesdaIn California (2001-2002): Provided both uniformed and discrete loss prevention for both Universal Studios Hollywood and CityWalk.","duration":"Oct 2001 Mar 2004 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2004","start_date":"Oct 2001","subtitle":"Securitas Security Services USA, Inc.","title":"Loss Prevention and Security Guard"}],"url":"https://www.linkedin.com/company/securitas-security-services-usa-inc"}]', '["“Ben is an analyst, through and through. If given a puzzle and time he can work masterfully. I have worked with him on issues regarding AD and connection to in-house program as well as some macro and formulas in Excel. ”","“Benjamin is a bright student and a very hard worker. His project were exemplary and he was always inquisitive about how to get them to do things beyond the scope of the class. His A was well deserved.”"]']
User: ['Jennifer Thompson', 'Experienced Engineer with a demonstrated history of working in the Defense & Space industry. Skilled in security, logistics, management and quality. Strong information technology professional with a Bachelors in Cybersecurity Engineering from Champlain College.', 'Senior Cyber Design II', 'Raytheon Intelligence & Space', '[{"company":"Raytheon Intelligence & Space","company_id":"raytheonintelligenceandspace","industry":"Defense and Space Manufacturing","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Raytheon Intelligence & Space","title":"Senior Cyber Design II"},{"description":"","duration":"Mar 2018 Jun 2021 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2021","start_date":"Mar 2018","subtitle":"Raytheon Intelligence & Space","title":"Senior System Engineer II"},{"description":"","duration":"Apr 2017 Mar 2018 1 year","duration_short":"1 year","end_date":"Mar 2018","start_date":"Apr 2017","subtitle":"Raytheon Intelligence & Space","title":"Information System Security Officer"},{"description":"","duration":"Mar 2015 Apr 2017 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2017","start_date":"Mar 2015","subtitle":"Raytheon Intelligence & Space","title":"COTS Manager"},{"description":"","duration":"Mar 2009 Mar 2015 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 2015","start_date":"Mar 2009","subtitle":"Raytheon Intelligence & Space","title":"Supplier Quality Analyst"},{"description":"","duration":"Jan 2008 Mar 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2009","start_date":"Jan 2008","subtitle":"Raytheon Intelligence & Space","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/raytheonintelligenceandspace"},{"company":"CompUSA","company_id":"compusa","location":null,"positions":[{"description":"","duration":"May 2007 Jan 2008 9 months","duration_short":"9 months","end_date":"Jan 2008","start_date":"May 2007","subtitle":"CompUSA","title":"Rebuyer / Assistant Buyer"},{"description":"• Organize samples for review with buyer• Assist review of product for approval from buyer• Assist with manager email and call backs to vendors• Attend vendor meetings and provide input to products and test process• Assist/Back-up team member• Maintain ACT database• Responsible for Setting up the vendors as a vendor for CompUSA• Create and maintain weekly sell through analysis for each vendor.","duration":"Mar 2006 Apr 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2007","start_date":"Mar 2006","subtitle":"CompUSA","title":"New Product Development Coordinator"},{"description":"\uf0a7 Developed and Manage Pilot/Program, restructuring Tech Services onsite service model. Program has significantly reduced overall department costs and increased average speed of service from ten days to three.\uf0a7 Ensure that technicians are paid in timely fashion\uf0a7 Management of projects by means of service order creation, scheduling and closure, equipment tracking, and billing.\uf0a7 Providing project reporting, analysis and communications to field teams, corporate management and other internal departments. Assess, develop, and refine internal and external processes.\uf0a7 Create and maintain communications with internal departments/business as well as with upper Management.","duration":"Oct 2004 Mar 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2006","start_date":"Oct 2004","subtitle":"CompUSA","title":"Project Manager"},{"description":"\uf0a7 Providing administrative assistance to over 20 Field Service Managers and their Teams.\uf0a7 Administrative assistant to one, or more, corporate directors simultaneously, and on a daily basis.\uf0a7 Insuring all travel arrangements were kept current. Along with any other administrative duties needed for corporate directors I was working with.\uf0a7 Responsibility for the ordering of all office supplies for the entire department, and insuring all orders and purchases were up to date, and current.\uf0a7 Responsible for creating and maintaining departmental spreadsheets, reflecting information pertaining to the business.\uf0a7 Responsibility for any programming or emergency maintenance and repair for the in-store proprietary software called MXP. Also instructed fellow personnel in the proper steps one should take while performing any necessary maintenance on the MXP program. Also, some training on the MXP system when needed.","duration":"Apr 2000 Oct 2004 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2004","start_date":"Apr 2000","subtitle":"CompUSA","title":"Field Services Coordinator/Administrative Assistant"}],"url":"https://www.linkedin.com/company/compusa"},{"company":"ACSI","company_id":"acsis-inc","location":"","positions":[{"description":"Writing, Circulating, Distributing, and maintaining all procedures and specifications for the company.Keep multiple tracking logs of finished goods, raw materials, and Co-producer materials.Responsibility for all SPC (Statistical Process Control) charts and reports.Devising the system to recycle used materials, such as acetone, battery acid, electrolyte, etc.Responsible for all Co-produced material Certificate of Analysis, (C of A\'s).Filled in as backup receptionist when original member was out.Responsible for training fellow employees over the procedures followed at the site.Responsible for maintaining and keeping inventory of all hazardous chemicals used at the warehouse, and at the main site.Instrumental in obtaining our ISO 9000 Certification.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"ACSI","title":"Document Control Clerk"}],"url":"https://www.linkedin.com/company/acsis-inc"}]', '["“I had the pleasure of working with Jennifer when she was a member of the Mission Assurance organization at the Raytheon Garland, Texas facility. Jennifer, was a very key member of a team that deployed the Ethics Education for approximately 2000 empoyees at the Garland, Texas facility. She scheduled and prepared all of the material for the train the trainer sessions and was responsible for coordinating the schedules of our Leadership team so that they could instruct the many Ethics Education sessions. In addition, Jennifer was reponsible for keeping track of the employees who completed the education requirement. She developed Charts, graphs and metrics that were provided to Corporate Ethics to chart progress on a weekly basis during the training period. Patti Ellis our Vice President of Ethics and Compliance Raytheon Company was very impressed with Jennifer\'s metrics and asked that her charts be shared with Ethics Directors from the other Raython Business Units. Jennifer is very organized, very motivated and a great team player. I highly recommend this very capable individual for any position that her experience and skills qualify her for.”","“I have had the pleasure of working with Jennifer for the last 2 1/2 years. She is very knowledgeable, capable, reliable and extremely efficient. She is not afraid to tackle any challenge assigned to her and always has an upbeat positive attitude. She will always \\"go the extra mile\\" to get the job done and is always willing to help anyone who needs it. I would strongly recommend Jennifer for any position that she would wish to pursue. She would be a credit and an asset to any organization fortunate enough to have her in it\'s ranks.”"]']
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The agent's job is to drive sales and maximize revenue in the CPG industry, while the user is reaching out to the agent because they need assistance in planning and managing a high-profile client event.
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Agent: ['Erik Tonne', 'Award-winning senior national account executive with nearly 15 years of experience leading high-performing teams, devising and executing long-term strategy, and driving revenue in the CPG industry. Excels at strategy development, brand positioning, creating trade commercial plans, solving complex problems, and overseeing multiple priorities. Meticulous money manager who can maximize sales in a limited funding environment. Strong communication, collaboration, and active listening skills. Recognized for consistently delivering on ambitious sales goals. Well respected at all levels.Areas of Expertise Driving Sales | Strategy/Execution | Team Leadership | FMCG | Shopper Marketing | Market Planning | Merchandising Software Proficiency MS Office Suite | AC Nielsen | 84.51 | RSI | IRI | JDA | SAP | MEI SmartLinkCareer Awards • 2010: Pinnacle Foods National Award • 2010: Reverse Leadership Mentor Award• 2010 & 2009: Acosta Chairman’s Award Nominee• 2009: Pinnacle Foods National Award • 2006-2007: Top Producer for Coca-Cola Enterprises', 'Regional Business Manager at Chobani', 'Chobani', '[{"company":"Chobani","company_id":"chobani","industry":"Food & Beverages","location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Chobani","title":"Regional Business Manager"}],"url":"https://www.linkedin.com/company/chobani"},{"company":"Kellogg Company","company_id":"kellogg-company","location":null,"positions":[{"description":"","duration":"Aug 2016 Dec 2018 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2018","start_date":"Aug 2016","subtitle":"Kellogg Company","title":"Senior National Account Executive Food Lion"},{"description":"","duration":"Jul 2014 Sep 2016 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2016","start_date":"Jul 2014","subtitle":"Kellogg Company","title":"Senior Manager of Sales Planning/Customer Marketing-Cereal"},{"description":"","duration":"Jul 2013 Jul 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2014","start_date":"Jul 2013","subtitle":"Kellogg Company","title":"Manager of Sales Planning/Customer Marketing at Kellogg Company"},{"description":"","duration":"Jul 2011 Jul 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2013","start_date":"Jul 2011","subtitle":"Kellogg Company","title":"Manager of Category Strategy-Agency Sales"}],"url":"https://www.linkedin.com/company/kellogg-company"},{"company":"Acosta Sales & Marketing","company_id":"acosta","location":"Chicago, IL","positions":[{"description":"","duration":"Oct 2007 Jun 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jun 2011","start_date":"Oct 2007","subtitle":"Acosta Sales & Marketing","title":"Business Manager"}],"url":"https://www.linkedin.com/company/acosta"},{"company":"Coca-Cola Enterprises, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2005 Oct 2007 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2007","start_date":"Dec 2005","subtitle":"Coca-Cola Enterprises, Inc","title":"Account Manager"}],"url":""},{"company":"Wittek Golf Supply","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2004 Dec 2005 2 years","duration_short":"2 years","end_date":"Dec 2005","start_date":"Jan 2004","subtitle":"Wittek Golf Supply","title":"Account Manager"}],"url":""},{"company":"Churchill Downs Co, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"May 2002 Oct 2002 6 months","duration_short":"6 months","end_date":"Oct 2002","start_date":"May 2002","subtitle":"Churchill Downs Co, Inc","title":"Entertainment Coordinator"}],"url":""}]', '["“Erik consistently exhibits a laser-focus on driving results while staying within his funding parameters. Over the past few years, Erik has significantly increased our distribution which has had a direct correlation to impressive sales trends growth in his Region. He is a high-energy, team player with a very competitive nature. His stellar efforts earned him the prestigious Pinnacle Award this past year.”","“Eric, has a great understanding of how to develop strategy and execute the sale of consumer packaged goods. A meticulous money manager, with the understanding of how to maximize sales in a limited funding enviornment. Eric has the wherewithal to tap all resources available to postion the brand for success in the market.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']
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The agent's job is to provide expert consulting services to build competent nursing teams for emergency departments, and today the user is reaching out to the agent because they need assistance in improving the quality of care provided by their team of professionals.
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Agent: ['Allison Shuttleworth', 'I have 25 years of experience in nursing with a concentration in Emergency nursing and staff development. I specialize in the recruitment, on-boarding and development of nursing staff for emergency departments. I assist organizations in developing outcome-based educational programs to improve nursing care at the bedside. Graduates of my nurse residency and new graduate programs are more likely to obtain Board Certification within the first two years of employment and have a higher rate of retention than employees who have not engaged in a similar program. I am the author of the Code Crispy blog and lecture across the US and Mexico on issues that impact acute care nurses.', 'Owner - ExpeditionED | Nurse Educator | Consultant | Speaker', 'ExpeditionED', '[{"company":"ExpeditionED","company_id":null,"location":"","positions":[{"description":"ExpeditionED is a company founded and owned by Allison Shuttleworth, MSN, RN, CEN and partners. ExpeditionED specializes in providing innovative educational experiences and expert consulting services to help build more competent, resilient nursing teams for emergency departments across the U.S. www.expedition-ed.com ExpeditionED is a company founded and owned by Allison Shuttleworth, MSN, RN, CEN and partners. ExpeditionED specializes in providing innovative educational experiences and expert consulting services to help build more competent, resilient nursing teams for emergency departments across the U.S. www.expedition-ed.com","duration":"May 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"May 2017","subtitle":"ExpeditionED","title":"Owner - ExpeditionED"}],"url":""}]', '["LinkedIn User “I have had the opportunity to work with Allison in the hospital setting for many years and was able to see, first hand, her many talents. Her effervescent personality allows her to establish relationships with multiple service lines. She handled the most difficult patients with humor and kindness. Allison has never met a stranger and she has an easy way of making everyone feel comfortable and important. Her energy is exhausting! She takes on multiple tasks and makes them seem effortless. When Allison said she was going to do something, you always knew it would get done. As a nurse, she was very customer focused. The needs of her patient came first - both clinically and socially. As an educator, I have observed her engage a group of staff members in a way that was educational, fun and creative. I would highly recommend Allison’s programs. You will learn a lot and have a great time doing it!”","Theresa Edison MSN CEN “It’s rare that you come across a dedicated Clinical Nurse Educator like Allison. I hired her to build a grass-roots new graduate program for my emergency department. The program was a resounding success. Within two years of completion of the program, 80% of participants had achieved CEN board certification, far exceeding the national average . Allison expertly filled the role of educator for my emergency department\'s staff for four years. She successfully coordinated multiple educational activities essential for patient safety and staff development. Her approach to education is creative, making the content fun and easy to understand. As a team member or leader, Allison earns my highest recommendation.”"]']
User: ['Elaine Williams', 'I feel honored to have climbed the ladder of success in nursing! I began my career as a LPN and have achieved my dream of leading a team of awesome professionals! I truly believe if we support and praise our team they will rise to the top and provide the quality care that makes the lives of our residents the best it can be! Hardwork, perseverance and a can do attitude are keys to success.', 'Director Of Health Services at PruittHealth', 'PruittHealth', '[{"company":"PruittHealth","company_id":"pruitthealth","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"PruittHealth","title":"Director Of Health Services"}],"url":"https://www.linkedin.com/company/pruitthealth"},{"company":"Presyterian Village Athens","company_id":null,"location":"Georgia","positions":[{"description":"","duration":"Mar 2021 Sep 2021 7 months","duration_short":"7 months","end_date":"Sep 2021","start_date":"Mar 2021","subtitle":"Presyterian Village Athens","title":"Director Of Clinical Services"}],"url":""},{"company":"University Rehabilitation","company_id":null,"location":"Georgia","positions":[{"description":"","duration":"Dec 2019 Mar 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2021","start_date":"Dec 2019","subtitle":"University Rehabilitation","title":"Director of Nursing"}],"url":""},{"company":"Sadie G Mays Rehab Center","company_id":null,"location":"Atlanta, Georgia","positions":[{"description":"","duration":"Oct 2019 Dec 2019 3 months","duration_short":"3 months","end_date":"Dec 2019","start_date":"Oct 2019","subtitle":"Sadie G Mays Rehab Center","title":"Director of Health Services"}],"url":""},{"company":"Norwegian Christian Home&health care","company_id":null,"location":"Brooklyn,NY","positions":[{"description":"","duration":"Mar 2016 Oct 2019 3 years 8 months","duration_short":"3 years 8 months","end_date":"Oct 2019","start_date":"Mar 2016","subtitle":"Norwegian Christian Home&health care","title":"Director of Nursing"}],"url":""},{"company":"S/S Joachim & Anne Nursing & Rehab Ctr","company_id":null,"location":"","positions":[{"description":"","duration":"May 2014 Mar 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2016","start_date":"May 2014","subtitle":"S/S Joachim & Anne Nursing & Rehab Ctr","title":"Director of Nursing Services"}],"url":""},{"company":"Bensonhurst Center","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2012 May 2014 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2014","start_date":"Feb 2012","subtitle":"Bensonhurst Center","title":"Director Of Nursing"}],"url":""},{"company":"BUMCH","company_id":null,"location":"","positions":[{"description":"Small SNF where care comes 1st. Small SNF where care comes 1st.","duration":"2010 Feb 2012 2 years","duration_short":"2 years","end_date":"Feb 2012","start_date":"2010","subtitle":"BUMCH","title":"DON"}],"url":""},{"company":"St.Joachim&Anne Nursing&Rehab Center","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2001 May 2010 9 years 5 months","duration_short":"9 years 5 months","end_date":"May 2010","start_date":"Jan 2001","subtitle":"St.Joachim&Anne Nursing&Rehab Center","title":"ADON"}],"url":""},{"company":"Rutland Nursing Home","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1999 Feb 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2001","start_date":"Dec 1999","subtitle":"Rutland Nursing Home","title":"Clinical Nurse Manager"}],"url":""},{"company":"NYMH","company_id":null,"location":"","positions":[{"description":"","duration":"1980 1985 5 years","duration_short":"5 years","end_date":"1985","start_date":"1980","subtitle":"NYMH","title":"LPN"}],"url":""}]', '["petruta costescu “I had the pleasure of working with Elaine Williams from 1995 since she was my first mentor in this wonderful world of Nursing homes. She is a great leader, knowledgeable educator with strong skills and ethical values, hard working and the best problem solving individual. It is a really honor knowing and working with Elaine”","valerie hamilton “She would be an asset to your company!!!!!!!! ”"]']
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The agent's job is to market and promote fitness and wellness products. Today, the user is reaching out to the agent because they need assistance in designing a marketing campaign for a new line of fitness equipment.
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Agent: ['Sandy Slade', 'Putting her own spin on bringing a unique perspective on sport and physical activity has been Sandy Spin Slade’s mission since the age of 12. As the creator of SKILLASTICS, Sandy developed herself into a basketball-spinning Phenom during her early teenage years that eventually grew into a 22 year profession performing arena-rousing NBA halftime shows, school assemblies, and special events around the world. She revolutionized the educational market by introducing Skillastics°, the #1 on-site large group & virtual physical activity resource that makes it easy to organize, motivate, and engage children to move, learn, and love it. Since 2002, Skillastics has been enjoyed by over 10 million students in over 25,000 education settings nationwide. The newest layer to Slade’s mission is FITIVITIES™, which is a testament to her genuine interest in seeing people have fun being physically active. Destined to be a classic, FITIVITIES™ introduces the popular Skillastics° technique into the living room by transforming physical activity into the fun, family group experience Sandy envisioned it always would be. www.fitivities.com', 'CEO at Skillastics', 'Skillastics', '[{"company":"Skillastics","company_id":"skillastics","industry":"Wellness and Fitness Services","location":null,"positions":[{"description":"Skillastics® is the #1 large group physical activity resource that makes it easy for instructors to organize, motivate and engage children to move, learn and love it! It is an innovative technique of play that is executed on an oversize mat placed in the middle of a playing area. The Skillastics® series of Activity Kits includes 13 different themes ranging from general fitness, sport skill development, and character enhancement, along with the inclusion of nutrition and academic integration. A curriculum and lesson plans a simple to use and add a lot of variety to a program, which instructors and students love.Currently, over 10 million students in more than 25,000 education settings nationwide are enjoying Skillastics® and all the benefits it provides.","duration":"Feb 2002 - Present 19 years 10 months","duration_short":"19 years 10 months","end_date":"Present","start_date":"Feb 2002","subtitle":"Skillastics","title":"CEO & Founder"},{"description":"","duration":"Feb 2000 - Present 21 years 10 months","duration_short":"21 years 10 months","end_date":"Present","start_date":"Feb 2000","subtitle":"Skillastics","title":"CEO"}],"url":"https://www.linkedin.com/company/skillastics"},{"company":"Sandy Spin Slade, Inc","company_id":null,"location":"","positions":[{"description":"Professional Basketball Handler, performing at NBA, WNBA, and College half-times, Basketball Camps, School Assembly Programs and special events throughout the world.Appeared on Late Night With David Letterman, featured in a National TV Commercial for Nintendo GameBoy as a principal actor, and in 2004 was a double for Halle Berry in the Movie CatWoman for the Basketball scene Professional Basketball Handler, performing at NBA, WNBA, and College half-times, Basketball Camps, School Assembly Programs and special events throughout the world.Appeared on Late Night With David Letterman, featured in a National TV Commercial for Nintendo GameBoy as a principal actor, and in 2004 was a double for Halle Berry in the Movie CatWoman for the Basketball scene","duration":"May 1986 May 2008 22 years 1 month","duration_short":"22 years 1 month","end_date":"May 2008","start_date":"May 1986","subtitle":"Sandy Spin Slade, Inc","title":"Professional Basketball Handler"}],"url":""}]', '["Michael Cordier “Sandy has the highest integrity and business ethics of anyone I know. She is passionate about kids health and a true role model. I recommend Sandy\'s company, Skillastics, for any recreational enterprise focussing on physical activity.”","Shanna Goodman “Sandy has developed a phenomenal set of products with her Skillastics brand. They\'re easy to use at a great price point and are really FUN! We actually used them as a team building activity with adults and I have never seen so many people excited to roll the dice and do jumping jacks! Sandy\'s knowledge and expertise, combined with a knack for making learning fun makes her stand out from the crowd!”"]']
User: ['Deidre Cibelli', 'Experienced Marketing & Design Professional with a demonstrated history of working in the commercial design, B2B/B2C, consumer packaging, retail, banking and architectural industry. Strong business development professional skills in Marketing, Graphics, 3D Design, Advertising, and Design Management.', 'Director of Marketing at Team85 Fitness & Wellness', 'Team85 Fitness & Wellness / KJohnson Enterprises', '[{"company":"Team85 Fitness & Wellness / KJohnson Enterprises","company_id":null,"location":"Bordentown, New Jersey, United States","positions":[{"description":"","duration":"Apr 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Team85 Fitness & Wellness / KJohnson Enterprises","title":"Director of Marketing"}],"url":""},{"company":"The George Washington University School of Business","company_id":"gwbusiness","location":"","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Dec 2020","subtitle":"The George Washington University School of Business","title":"Advisory Council Member, The George Washington University School of Business"}],"url":"https://www.linkedin.com/company/gwbusiness"},{"company":"Pennswood Village","company_id":"pennswood-village","location":"Newtown, Pennsylvania, United States","positions":[{"description":"","duration":"Apr 2020 Mar 2021 1 year","duration_short":"1 year","end_date":"Mar 2021","start_date":"Apr 2020","subtitle":"Pennswood Village","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/pennswood-village"},{"company":"Spiezle Architectural Group, Inc.","company_id":"spiezle-group-inc.","location":"Hamilton, NJ","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Spiezle Architectural Group, Inc.","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/spiezle-group-inc."},{"company":"Moku Bowls","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2017 Feb 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2019","start_date":"Apr 2017","subtitle":"Moku Bowls","title":"Chief Marketing Officer"}],"url":""},{"company":"PWCampbell","company_id":"pwcampbell","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Jan 2013 Dec 2017 5 years","duration_short":"5 years","end_date":"Dec 2017","start_date":"Jan 2013","subtitle":"PWCampbell","title":"Creative Director"}],"url":"https://www.linkedin.com/company/pwcampbell"},{"company":"Ember Design & InStore Marketing LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2009 Dec 2013 4 years 9 months","duration_short":"4 years 9 months","end_date":"Dec 2013","start_date":"Apr 2009","subtitle":"Ember Design & InStore Marketing LLC","title":"Founder"}],"url":""},{"company":"Keenan Associates","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2012 Oct 2012 10 months","duration_short":"10 months","end_date":"Oct 2012","start_date":"Jan 2012","subtitle":"Keenan Associates","title":"Creative Services Lead"}],"url":""},{"company":"Great Northern Corporation","company_id":"great-northern-corporation","location":"","positions":[{"description":"","duration":"Apr 2010 Jul 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2011","start_date":"Apr 2010","subtitle":"Great Northern Corporation","title":"In-Store Marketing Specialist"}],"url":"https://www.linkedin.com/company/great-northern-corporation"},{"company":"PCA","company_id":"pca","location":"","positions":[{"description":"","duration":"2000 Dec 2009 9 years","duration_short":"9 years","end_date":"Dec 2009","start_date":"2000","subtitle":"PCA","title":"Design Manager"}],"url":"https://www.linkedin.com/company/pca"}]', '["Mariann Keogh “Deidre is a skilled Marketing professional. She has innovative concepts and understands the importance of branding. Deidre has a very creative mind and implements those thoughts into original designs. She has a passion and desire to succeed. ”","Jo Ann Kaupp “Deidre has a creative mind. Her graphic abilities and out of the box thinking are a valuable resource for any company. ”"]']
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The agent's job is to secure new clients and expand the client base for a busy employment services branch, and today the user is reaching out to the agent because they need assistance in recruiting and hiring for their company.
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Agent: ['Margaret (Marge) Berke', 'My profile: Experience in all areas of Human Resources with specialization in recruitment/staffing and employee compensation/performance management. Experience with collective bargaining units. Demonstrated skill in selling an organization as “the employer of choice”.', 'Sr. Talent Acquisition Specialist at Hearthside Food Solutions', 'Hearthside Food Solutions', '[{"company":"Hearthside Food Solutions","company_id":"hearthside-food-solutions","industry":"Food and Beverage Manufacturing","location":"Remote","positions":[{"description":"","duration":"May 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"May 2022","subtitle":"Hearthside Food Solutions","title":"Sr. Talent Acquisition Specialist"}],"url":"https://www.linkedin.com/company/hearthside-food-solutions"},{"company":"Austin Powder Company","company_id":"austin-powder-company","location":"Cleveland, Ohio, United States","positions":[{"description":"Source candidates for positions throughout the U.S. and Canada. Schedule and conduct phone interviews. Research and implement sourcing strategies. Provide assistance with the creation of job descriptions. Source candidates for positions throughout the U.S. and Canada. Schedule and conduct phone interviews. Research and implement sourcing strategies. Provide assistance with the creation of job descriptions.","duration":"Mar 2021 May 2022 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2022","start_date":"Mar 2021","subtitle":"Austin Powder Company","title":"Recruiter"}],"url":"https://www.linkedin.com/company/austin-powder-company"},{"company":"Plasman","company_id":"plasmanodf","location":"Cleveland, OH","positions":[{"description":"Sourced candidates for exempt and non-exempt positions using job boards, social media, resume mining, vendors and networking. Conducted behavior-based phone interviews. Coordinated interview scheduling and extended offers. Coordinated background checks and drug screens. Coordinated and participated in new employee orientation. Administered the onsite ID badge program. Coordinated the onsite peer-to-peer recognition program. Lead the onsite community outreach program. Sourced candidates for exempt and non-exempt positions using job boards, social media, resume mining, vendors and networking. Conducted behavior-based phone interviews. Coordinated interview scheduling and extended offers. Coordinated background checks and drug screens. Coordinated and participated in new employee orientation. Administered the onsite ID badge program. Coordinated the onsite peer-to-peer recognition program. Lead the onsite community outreach program.","duration":"Jan 2018 Jun 2021 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2021","start_date":"Jan 2018","subtitle":"Plasman","title":"HR Operations Administrator"}],"url":"https://www.linkedin.com/company/plasmanodf"},{"company":"Alexander Mann Solutions","company_id":null,"location":"Cleveland, OH","positions":[{"description":"Provided recruitment coordination and support to MassMutual and Cobham. Scheduled interview appointments nationwide, acted as a main point of contact for queries, posted positions to the company website and job boards, and created/editd offer letters. Provided recruitment coordination and support to MassMutual and Cobham. Scheduled interview appointments nationwide, acted as a main point of contact for queries, posted positions to the company website and job boards, and created/editd offer letters.","duration":"Dec 2016 Nov 2017 1 year","duration_short":"1 year","end_date":"Nov 2017","start_date":"Dec 2016","subtitle":"Alexander Mann Solutions","title":"Sr. Recruitment Coordinator"}],"url":""},{"company":"The Centers for Families and Children","company_id":null,"location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Sourced, assessed, and phone screened applicants for management, exempt and non-exempt positions, verified licensure, scheduled interview appointments, extended and negotiated job offers and coordinated reference and background checks and drug screens. Sourced, assessed, and phone screened applicants for management, exempt and non-exempt positions, verified licensure, scheduled interview appointments, extended and negotiated job offers and coordinated reference and background checks and drug screens.","duration":"Jul 2016 Nov 2016 5 months","duration_short":"5 months","end_date":"Nov 2016","start_date":"Jul 2016","subtitle":"The Centers for Families and Children","title":"Recruiter"}],"url":""},{"company":"WILLORY","company_id":"willory1","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Provided recruitment and generalist services to various companies, including:CMM, Inc., Cleveland, OH -- Worked with Director of Human Resources and Administration to develop processes for recruitment and on-boarding of engineers and specialized drafting/design personnel. Developed a career opportunities web page, conducted interviews, established contacts with job boards, colleges and vocational schools, and LinkedIn groups, assisted with job descriptions and employee handbook. Provided recruitment and generalist services to various companies, including:CMM, Inc., Cleveland, OH -- Worked with Director of Human Resources and Administration to develop processes for recruitment and on-boarding of engineers and specialized drafting/design personnel. Developed a career opportunities web page, conducted interviews, established contacts with job boards, colleges and vocational schools, and LinkedIn groups, assisted with job descriptions and employee handbook.","duration":"Nov 2015 Nov 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2016","start_date":"Nov 2015","subtitle":"WILLORY","title":"Recruiter"}],"url":"https://www.linkedin.com/company/willory1"},{"company":"A. SCHULMAN, INC.","company_id":null,"location":"Fairlawn, OH","positions":[{"description":"Full-cycle recruitment for salaried positions throughout the United States. Sourced candidates using job boards, social media, resume mining, vendors and networking. Conducted behavior-based phone interviews. Coordinated interview scheduling and assessment. Extended and negotiated offers. Coordinated background checks, drug screen and physicals and conduct on-boarding. Maintained staffing metrics and generate reports. Represented the company at job/career fairs. Performed generalist functions including employee relations, compensation, employee benefits, and training.","duration":"Jan 2014 Jul 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2015","start_date":"Jan 2014","subtitle":"A. SCHULMAN, INC.","title":"Corporate Recruiter/Human Resources Coordinator"}],"url":""},{"company":"BEN VENUE LABORATORIES, division of Boehringer-Ingelheim","company_id":"boehringer-ingelheim","location":"Bedford, OH","positions":[{"description":"Partnered with Human Resource Business Partners and managers to develop and update job profiles for an 1100-employee manufacturing plant as part of consent decree remediation and company right sizing. Evaluated positions using the Hay Guide Chart®-Profile Method of Job Evaluation, determined exemption status and salary range. Partnered with Human Resource Business Partners and managers to develop and update job profiles for an 1100-employee manufacturing plant as part of consent decree remediation and company right sizing. Evaluated positions using the Hay Guide Chart®-Profile Method of Job Evaluation, determined exemption status and salary range.","duration":"Sep 2012 Oct 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2013","start_date":"Sep 2012","subtitle":"BEN VENUE LABORATORIES, division of Boehringer-Ingelheim","title":"Compensation Specialist"}],"url":"https://www.linkedin.com/company/boehringer-ingelheim"},{"company":"AKZONOBEL","company_id":"akzonobel","location":"Strongsville, OH","positions":[{"description":"Sourced candidates for a variety of management, exempt and non-exempt positions for the Huron, Ohio manufacturing and Strongsville sites, using job posting, resume mining, social media and networking. Assessed and phone screened applicants using behavior-based interviewing. Extended and negotiated job offers and coordinated on-boarding. Sourced candidates for a variety of management, exempt and non-exempt positions for the Huron, Ohio manufacturing and Strongsville sites, using job posting, resume mining, social media and networking. Assessed and phone screened applicants using behavior-based interviewing. Extended and negotiated job offers and coordinated on-boarding.","duration":"Jun 2012 Sep 2012 4 months","duration_short":"4 months","end_date":"Sep 2012","start_date":"Jun 2012","subtitle":"AKZONOBEL","title":"Recruiter"}],"url":"https://www.linkedin.com/company/akzonobel"}]', '["LaTonya \\"L.T.\\"\u200b Myers “I first worked with Marge in mid 2011 while working as a leadership team member for Alcoa Barberton. I was charged with turning around the HR function & the company\'s culture. As one of two individuals in the department, I realized I needed a professional with a generalist\'s expertise. Marge fit the bill perfectly. She had a broad knowledge of human resources & she had independently managed HR projects in the past. She proved invaluable as she not only did the same thing for Alcoa, but she also managed a few crises & stepped up where my newer staff members may have fallen behind on projects. Marge is a natural leader who requires very little instruction. She stands out amongst her peers and works very well under pressure. Marge is a solutions-oriented individual. She ensures that the job is done and that she has met your expectations. She slso seeks out feedback & is confident in providing suggestions for improvement. I found that she made an immediate contribution. Due to budget constraints I had to end her assignment. However, her skills were severely missed & I went back to my director & advised him I would be challenged to be successful without Marge. As such, I hired her back a second time. I would highly recommend Marge Berke for any position.”","Geraldine Weiser, MBA, LSSYB “I have had the pleasure to work with Marge Berke at Cuyahoga Community College. Marge was instrumental in helping during the recruiting and performance management process. She would meet you where you were at whether that meant walking you through a problem over the phone or presenting a procedure to the entire division. Her concern was always to make sure people had what they needed to succeed. Marge will be an essential member for any organization’s HR team.”"]']
User: ['Cynthia Busby', 'Accomplished HR professional with proven ability to positively impact business results. Expert at developing process strategies to support business objectives; extremely effective in fast-paced environments and challenging situations. Established innovative HR policies, plans, and solutions to drive positive change, strengthen operations, enhance productivity, improve financial results, and provide a clear, decisive path for long-term Human Resource departmental growth. Impeccable integrity and ethics.•Extensive experience in sourcing, recruiting, hiring, training, and counseling; comprehensive knowledge of all aspects of worker’s compensation including fee negotiation, injury reporting, and hearings/procedures. •Strong sales background, with expertise in canvassing, cold-calling, securing new clients, and expanding/managing the client base for a busy employment services branch.•Excellent communication and negotiation skills. Strategic planner, problem solver, and decision maker. •Continuously seeks ways to improve processes and reduce administration costs while focusing efforts on value-added, effective “best practices.”Key Qualifications: *Benefits Administration*Client & Employee Relations*Coaching / Counseling*HR Project Coordination*Interviewing*Presentations*Recruiting*Regulatory Compliance*Sales', 'Dynamic Benefits Administrator', "Crispelli's Bakery & Pizzeria", '[{"company":"Crispelli\'s Bakery & Pizzeria","company_id":"crispelli%27s-bakery-&-pizzeria","industry":"Restaurants","location":"","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Crispelli\'s Bakery & Pizzeria","title":"Hospitality"}],"url":"https://www.linkedin.com/company/crispelli%27s-bakery-&-pizzeria"},{"company":"American National Property And Casualty Company","company_id":"american-national-property-and-casualty","location":"Minnetonka, Minnesota","positions":[{"description":"Authorized to contract business in accordance to the Law in the State of Minnesota as a Resident Insurance Producer.Accident & Health , Causality , Life , Property Authorized to contract business in accordance to the Law in the State of Minnesota as a Resident Insurance Producer.Accident & Health , Causality , Life , Property","duration":"Apr 2013 May 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2015","start_date":"Apr 2013","subtitle":"American National Property And Casualty Company","title":"Multiple Line Agent"}],"url":"https://www.linkedin.com/company/american-national-property-and-casualty"},{"company":"UnitedHealth Group","company_id":"unitedhealth-group","location":"St Louis Park, MN","positions":[{"description":"Assist with executing work breakdown structure for IT Service Management. Create project status dashboards for all IT Support Desk apps and services. Responsible for coordinating project schedules, establishing & hosting meetings, technical requirements & developing new IT processes to accommodate DOD requirements. Maintain multiple Sharepoint spreadsheets to facilitate project details and communications under tight ramp-up timeline. Assist with executing work breakdown structure for IT Service Management. Create project status dashboards for all IT Support Desk apps and services. Responsible for coordinating project schedules, establishing & hosting meetings, technical requirements & developing new IT processes to accommodate DOD requirements. Maintain multiple Sharepoint spreadsheets to facilitate project details and communications under tight ramp-up timeline.","duration":"Jul 2012 Jan 2013 7 months","duration_short":"7 months","end_date":"Jan 2013","start_date":"Jul 2012","subtitle":"UnitedHealth Group","title":"Project Coordinator, TRICARE"}],"url":"https://www.linkedin.com/company/unitedhealth-group"},{"company":"Arthur Middleton Capital Holdings","company_id":"arthur-middleton-capital-holdings","location":"Canton, Ohio Area","positions":[{"description":"Effectively linked best practices and industry experience to manage the benefits administration activities for five affiliate organizations with 1,000+ exempt and non-exempt employees. Established and maintained strong relationships with employees to communicate the range of benefits offered. Conducted enrollment and answered questions on benefits including life, health, disability, vacation, 401(K), FMLA, ADA, Cobra, worker\'s compensation, employee assistance, and wellness programs. Maintained current knowledge of regulations governing compensation and benefits, including SCA, FLSA, COBRA, HIPPA, and ERISA. Coordinated health and wellness fairs for all five affiliate organizations. Volunteer coordinator for the Granted Wish Foundation; key team member of the Safety Council. Key highlights•Enabled seamless, robust growth from two affiliates and 400 associates to five affiliates and 1,000+ associates by recommending the implementation of an HRIS to streamline the human resources process. •Facilitated the reimbursement of $10K from the BWC by saving 4% in compensation premiums. •Significantly reduced medical insurance costs by negotiating a rate of 9%, down from 23%, upon renewal.•Elected by the Board of Directors to participate in a Haiti mission trip. •Winner of several awards, including award for no lost time 2008 – 2009 and Employee of the Month, November 2009.","duration":"May 2007 Nov 2010 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2010","start_date":"May 2007","subtitle":"Arthur Middleton Capital Holdings","title":"Benefits Administrator"}],"url":"https://www.linkedin.com/company/arthur-middleton-capital-holdings"},{"company":"H&M Rubber Company, INc","company_id":null,"location":"Kent, OH","positions":[{"description":"Brought on board to establish and lead the HR activities for this subsidiary of King Systems. Developed and implemented numerous processes/procedures to support the short and long-term growth of the company.Key highlights•Formalized the HR processes by co-authoring an associate handbook. •Achieved executive buy-in for the new policies and procedures, ensuring legal compliance. •Improved productivity and morale by introducing several employee-centric programs, including a new employee appreciation program.","duration":"Aug 2005 May 2007 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2007","start_date":"Aug 2005","subtitle":"H&M Rubber Company, INc","title":"H/R Resources Manager"}],"url":""},{"company":"Seal Master Corporation","company_id":null,"location":"Kent, OH","positions":[{"description":"Honed an in-depth knowledge of all facets of human resources including recruiting, new hires/onboarding, benefits administration, employee relations, HR information management, worker’s compensation claims management, and compliance for two separate companies. Key highlights•Pursued knowledge of all applicable laws and regulations, including OSHA and worker’s compensation law, to maximize effectiveness in HR management. •Obtained PHR certification and became President of the Portage County SHRM. •Recipient of the company’s first Superior Merit Award.","duration":"Sep 2000 Aug 2005 5 years","duration_short":"5 years","end_date":"Aug 2005","start_date":"Sep 2000","subtitle":"Seal Master Corporation","title":"H/R Generalist"}],"url":""},{"company":"Great Work! Employment Services Co","company_id":"great-work-employment-services-co","location":"Akron, OH","positions":[{"description":"Promoted to deliver performance-focused direction in ensuring that the staffing needs of clients and applicants were consistently met. Identified, pursued, and secured clients across a four-county area, focusing on distribution, clerical, technical, and manufacturing industries. Key highlights•Won a $200K quarterly contract for staffing services with one major client. •Enhanced the company’s community presence as a member of the Portage County Area Transportation Authority Board of Directors and Chamber of Commerce.","duration":"Sep 1996 Sep 2000 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2000","start_date":"Sep 1996","subtitle":"Great Work! Employment Services Co","title":"Account Executive / Branch Manager"}],"url":"https://www.linkedin.com/company/great-work-employment-services-co"}]', '["LinkedIn User “It is with great pleasure that I recommend Cindy Busby. Cindy has always displayed a high degree of integrity, responsibility, and ambition. She is definitely a leader rather than a follower. She is also a most dependable team player. Her good judgment and mature outlook ensure a logical and practical approach to her endeavors. Cindy would be an asset to any organization, and I am happy to give her my wholehearted endorsement.”","Christine Reed “I have known Cindy but a short while but I quickly realized she is one of those rare, wonderful finds in the corporate world! She is warm, genuine, enthusiastic and willing to dig in and learn a whole new arena of acronymns on the run! She works well on her own and in a team setting. If she doesn\'t know how to do something she is tenacious in her efforts to find the answer and share the knowledge. It is a pleasure to work on the same team with Cindy and I know she will succeed in any venture she pursues!”"]']
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The agent's job is to design and architect cloud-based solutions for digital modernization, and today the user is reaching out to the agent because they need assistance with digital marketing strategies and business process improvements.
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Agent: ['Prasun Misra', "Helping customer's reach their digital modernization target by Designing/Architecting solution on cloud based architecture. Certified AWS solutions Architect", 'Sr Architect - Technology at Cognizant', 'Toyota Motor North America Through Cognizant', '[{"company":"Toyota Motor North America Through Cognizant","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Toyota Motor North America Through Cognizant","title":"Sr Architect - Technology"}],"url":""},{"company":"Toyota Motor Sales Through CTS","company_id":null,"location":null,"positions":[{"description":"","duration":"Jul 2013 Aug 2019 6 years 2 months","duration_short":"6 years 2 months","end_date":"Aug 2019","start_date":"Jul 2013","subtitle":"Toyota Motor Sales Through CTS","title":"Sr. Manager / Architect - Cloud Solutions and Content Management"},{"description":"","duration":"Sep 2011 Jul 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2013","start_date":"Sep 2011","subtitle":"Toyota Motor Sales Through CTS","title":"Manager/ Tech lead - Content Management Solutions"}],"url":""},{"company":"Toyota Motor Sales USA - Through CTS","company_id":null,"location":null,"positions":[{"description":"","duration":"May 2010 Sep 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2011","start_date":"May 2010","subtitle":"Toyota Motor Sales USA - Through CTS","title":"Asst Project Manager/Tech Lead"},{"description":"","duration":"Jul 2008 Apr 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2010","start_date":"Jul 2008","subtitle":"Toyota Motor Sales USA - Through CTS","title":"Senior Analyst"}],"url":""},{"company":"The Toro Company - Through CTS","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2007 Jul 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2008","start_date":"Jul 2007","subtitle":"The Toro Company - Through CTS","title":"Senior Analyst"}],"url":""},{"company":"Pfizer Inc. Through Solutions Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2003 Jun 2007 4 years","duration_short":"4 years","end_date":"Jun 2007","start_date":"Jul 2003","subtitle":"Pfizer Inc. Through Solutions Inc.","title":"Senior Software Engineer"}],"url":""},{"company":"Brickred Technologies","company_id":"brickred-technologies","location":"","positions":[{"description":"","duration":"May 2002 Jun 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2003","start_date":"May 2002","subtitle":"Brickred Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/brickred-technologies"}]', '["Shane Stratmoen “Prasun has been an integral member of a multi-disciplinary, cross-function team working on a key workflow application for our company. His dedication to the team and his technical expertise have been a very valuable asset.”","Brad Stewart “Prasun has a good understanding of the data structure in the Documentum System. He is easy to work with and very detailed and consistent. Now that he understands how we are using DCTM workflow for our engineering change processes he is adding real value to our efforts to make continuous improvements. We would like to keep using his services but budget cuts make that impossible at the current time. I would readily hire him again if the opportunity presents itself.”"]']
User: ['Jayme Butler', 'Specialties: Marketing, Advertising, Promotions, Sales, and Relationship Management', 'Director Digital Operations & Business Development', "O'Meara Automotive Group", '[{"company":"O\'Meara Automotive Group","company_id":null,"location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Jun 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jun 2021","subtitle":"O\'Meara Automotive Group","title":"Director Internet & Business Development"}],"url":""},{"company":"Shift Digital","company_id":"shift-digital","location":null,"positions":[{"description":"","duration":"May 2020 Jun 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2021","start_date":"May 2020","subtitle":"Shift Digital","title":"INFINITI Digital Marketing Consultant, West Region Lead"},{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Shift Digital","title":"INFINITI Digital Marketing Consultant"},{"description":"- Consulting 71 dealerships across 6 states in the Toyota Denver Region on digital marketing strategies and business process improvements.- Working collaboratively with eCommerce, District Manager, & District Service & Parts Manager field teams & full Toyota region staff.- Conducting position training to 3 staff managers, & 13 eCommerce field specialists, along with DM & DSPM trainings.- Presenting at dealer group meetings, digital learning labs, Denver Region lunch & learns.- Developed Denver Region Lead Handling Tool Kit to be used as both an internal training guide, and dealership training guide.- Executing weekly & monthly reporting to eCommerce Field Staff Manager & Field Specialists, Shift Toyota Team, & TMNA.- Working collaboratively with all region DOC’s, and have established relationships with many of the regions eCom staff managers.- Conducting team admin and training calls, managing travel & agendas for Digital Dealer, & national team meetings.- Conducted expense trainings surrounding Toyota & Shift expense guidelines with the last 7 of our newest DOC’s.","duration":"Sep 2015 Aug 2019 4 years","duration_short":"4 years","end_date":"Aug 2019","start_date":"Sep 2015","subtitle":"Shift Digital","title":"Toyota Digital Operations Consultant"}],"url":"https://www.linkedin.com/company/shift-digital"},{"company":"Haystak Digital Marketing","company_id":"haystak-digital-marketing","location":null,"positions":[{"description":"","duration":"Apr 2015 Sep 2015 6 months","duration_short":"6 months","end_date":"Sep 2015","start_date":"Apr 2015","subtitle":"Haystak Digital Marketing","title":"Digital Marketing Specialist, Subject Matter Expert - Eastern & Southeastern U.S."},{"description":"","duration":"May 2014 Apr 2015 1 year","duration_short":"1 year","end_date":"Apr 2015","start_date":"May 2014","subtitle":"Haystak Digital Marketing","title":"Sales Engineer - Website Division"}],"url":"https://www.linkedin.com/company/haystak-digital-marketing"},{"company":"Mike Naughton Ford","company_id":null,"location":"","positions":[{"description":"- Business Development Center implementation; hired and trained all BDC reps.- CRM Implementation, Management, and Training.- Process Development and Implementation for all sales activities.- Digital Marketing & Social Media Strategy.- Inventory Merchandising & Management.- Increased dealerships appointments set & shown by 200%- Increased Internet leads sold by 250%- Increased total Front-End Gross by 70% - Business Development Center implementation; hired and trained all BDC reps.- CRM Implementation, Management, and Training.- Process Development and Implementation for all sales activities.- Digital Marketing & Social Media Strategy.- Inventory Merchandising & Management.- Increased dealerships appointments set & shown by 200%- Increased Internet leads sold by 250%- Increased total Front-End Gross by 70%","duration":"May 2013 May 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2014","start_date":"May 2013","subtitle":"Mike Naughton Ford","title":"Business Development Director"}],"url":""},{"company":"Dealer.com","company_id":"dealer-com","location":"Colorado Based","positions":[{"description":"Dealer.com is the global leader in digital marketing solutions for the automotive industry, providing award winning e-marketing solutions to auto dealers, OEMs and media companies.Dealer.com has more than 10 years of experience in the automotive web solutions space and has created thousands of automotive websites and solutions for dealerships across North America. Dealer.com\'s suite of Internet Marketing Solutions has grown to include leading online advertisting and inventory management tools, regional automotive website portals and new vehicle data systems. With an ever-growing industry demand for results-driven, consumer-friendly web solutions, Dealer.com proudly moves forward with its mission to become the most sought after automotive web solutions provider in the world.","duration":"Apr 2012 Jan 2013 10 months","duration_short":"10 months","end_date":"Jan 2013","start_date":"Apr 2012","subtitle":"Dealer.com","title":"Regional Director CO, WY, MT, KS, NE, MO, MN, ND, SD"}],"url":"https://www.linkedin.com/company/dealer-com"},{"company":"Trada","company_id":"trada","location":"Boulder, CO","positions":[{"description":"Part of the initial core sales team, helped established Trada sales strategy, and implemented our Inside Sales process, Sales Training, and Sales Presentation materials. Top in sales month over month, and signed many of our now 500+ clients to use the Trada Marketplace solution.Trada, a Google Ventures Company, uniting advertisers with our community of nearly 2,000 online advertising experts, who will offer industry leading Paid Search and Facebook ad optimization on a pay-for-performance basis.","duration":"Mar 2011 Apr 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2012","start_date":"Mar 2011","subtitle":"Trada","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/trada"},{"company":"YellowBox, LLC","company_id":"yellowbox-llc","location":"","positions":[{"description":"Manage a national territory of automotive dealerships. Develop marketing strategies to promote business growth. Design custom advertising and marketing creative, as well as website development. Conduct daily business meetings with key decision makers-Owner/Principal, General Manager, and Special Finance Director. Manage a national territory of automotive dealerships. Develop marketing strategies to promote business growth. Design custom advertising and marketing creative, as well as website development. Conduct daily business meetings with key decision makers-Owner/Principal, General Manager, and Special Finance Director.","duration":"Jun 2010 Mar 2011 10 months","duration_short":"10 months","end_date":"Mar 2011","start_date":"Jun 2010","subtitle":"YellowBox, LLC","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/yellowbox-llc"},{"company":"James Design Works, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"James Design Works, LLC","title":"Owner & Design Consultant"}],"url":""},{"company":"Aspen Marketing Services","company_id":"aspen-marketing-services","location":"","positions":[{"description":"Managed a northern midwest region (MN, WI, IA), of General Motors dealerships for their direct mail marketing campaigns to build and/or direct traffic to sales & service departments. Conducted daily business meetings with key decision makers-Owner/Principal, General Manager, and Service Director. Managed a northern midwest region (MN, WI, IA), of General Motors dealerships for their direct mail marketing campaigns to build and/or direct traffic to sales & service departments. Conducted daily business meetings with key decision makers-Owner/Principal, General Manager, and Service Director.","duration":"Apr 2006 Apr 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2008","start_date":"Apr 2006","subtitle":"Aspen Marketing Services","title":"Sales Director (Outside Sales)"}],"url":"https://www.linkedin.com/company/aspen-marketing-services"},{"company":"Home123/New Centry Financial","company_id":null,"location":"","positions":[{"description":"Generated new loans that focused on refinances & purchases of single and multi-family residential dwellings, including real-estate market analysis. Generated new loans that focused on refinances & purchases of single and multi-family residential dwellings, including real-estate market analysis.","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Home123/New Centry Financial","title":"Loan Advisor"}],"url":""},{"company":"Usbancorp Fund Services","company_id":null,"location":"Greater Milwaukee Area","positions":[{"description":"","duration":"Feb 2004 Sep 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2005","start_date":"Feb 2004","subtitle":"Usbancorp Fund Services","title":"Mutual Fund Specialist II"}],"url":""}]', '["Scott Calvert “Jayme is one of the unique sales execs that has the innate ability to successfully crossover industries time and again. He is very well rounded, determined and a positive force even in chaos. He is a professionally minded person, always thinking steps ahead so that he is able to provide candid value for the prospects and clients he engages with.”","Regan P. “I worked with Jayme for almost a year at Trada and in that time I saw a dedicated person who was not only consistent but cared about his role within the company. A real people person who strove to bring in as much business as possible.”"]']
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The agent's job is to recruit experienced professionals for a retail company, and today the agent is reaching out to the user because they need to discuss a potential sales associate position at Talbots.
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Agent: ['Sandy Zenn', 'Looking for a seasoned sales associate to join our team. Energetic and passionate about providing great customer service. Come and have fun at Talbots @ ABQ Uptown Center.', 'Retail Manager @ Talbots', 'Talbots', '[{"company":"Talbots","company_id":"talbots","industry":"Retail","location":"Albuquerque, New Mexico","positions":[{"description":"","duration":"Feb 2015 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Feb 2015","subtitle":"Talbots","title":"Store Manager"}],"url":"https://www.linkedin.com/company/talbots"},{"company":"Neiman Marcus Last Call","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2010 Jan 2014 4 years","duration_short":"4 years","end_date":"Jan 2014","start_date":"Feb 2010","subtitle":"Neiman Marcus Last Call","title":"General Manager"}],"url":""},{"company":"Escada","company_id":"escada","location":"","positions":[{"description":"","duration":"Sep 2006 Aug 2009 3 years","duration_short":"3 years","end_date":"Aug 2009","start_date":"Sep 2006","subtitle":"Escada","title":"Regional Director East Coast and Outlets"}],"url":"https://www.linkedin.com/company/escada"},{"company":"Dolce & Gabbana","company_id":"dolce-&-gabbana","location":"","positions":[{"description":"","duration":"Mar 2004 Sep 2006 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2006","start_date":"Mar 2004","subtitle":"Dolce & Gabbana","title":"Manager of Outlets"}],"url":"https://www.linkedin.com/company/dolce-&-gabbana"}]', '["Lawrence C. DeParis, CPA, MBA “Sandy is a versatile, results-oriented, retail executive. With an impressive background in off-price retailing, Sandy joined Escada (USA) to lead its outlet division, comprising at its peak more than a dozen stores nationally. With the reduction in outlets resulting from improved inventory management, Sandy was given the additional responsibility of Regional Director of Stores - East Coast. She managed both roles successfully through a challenging period for the Company, maintain high morale and optimizing results with creative incentives, promotions and merchandise management techniques. I recommend Sandy for a leadership role in either a full-price or off-price environment.”","Susan White “Sandy is a very strong and savvy retail operations and merchandising executive. She was our Outlet division for several years and was promoted to our Regional Director of Stores for the East Coast in 2007. Sandy was responsible for the overall business of our full-price and outlet boutiques, including our flagship Boutique in New York and flagship outlet in Woodbury, NY. She is a warm and motivating people manager, and demonstrated a strong ability to drive sales and manage the business.”"]']
User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']
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The agent's job is to conduct talent acquisition and recruitment for an IT consulting company. Today, the agent is reaching out to the user because they need to discuss potential partnership opportunities for driving revenue and expanding distribution partnerships.
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Agent: ['Madhuri Krothapalli', 'Experienced Resources Manager with a demonstrated history of working in the information technology and services industry. Strong human resources professional skilled in Requirements Analysis, Technical Recruiting, Staffing Services, Internet Recruiting, and Software Development Life Cycle (SDLC).', 'IT Sourcing Specialist/Technical Recruiter/Resource Manager at V-Soft Consulting Group, Inc.', 'V-Soft Consulting Group, Inc.', '[{"company":"V-Soft Consulting Group, Inc.","company_id":"vsoftconsulting","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"After working as a Software Consultant for V-Soft for several years , I\'ve changed roles and started working as a Resource Manager at V-Soft , helping our consultants to find the right job with several clients . V-Soft has started reworking on its business model and direction and has started working more with clients directly rather than a third party vendor. To keep up with the changing trend in V-Soft and in general in the job front , changed my role into a Sr Recruiter , focusing on finding the right talent to fulfill our client needs . Having come from a Technical IT Background , very comfortable and adept at working on both Technical IT Positions and Non-Technical IT positions for our clients and in identifying the right talent to help the client fill in their positions. Shrewd screening process skills and dependable for 11th hour needs . Good people and communication skills.","duration":"Jan 2002 - Present 19 years 7 months","duration_short":"19 years 7 months","end_date":"Present","start_date":"Jan 2002","subtitle":"V-Soft Consulting Group, Inc.","title":"IT Search Specialist/Technical Recruiter/Resource Manager"}],"url":"https://www.linkedin.com/company/vsoftconsulting"},{"company":"V-Soft","company_id":"v-soft","location":"Orlando, Florida Area , TX , RI , GA and SFO","positions":[{"description":"Worked for several clients through V-Soft Consulting Group as a Technical Consultant on several Technologies like AS/400 , WebMethods and Cold Fusion.","duration":"Jul 1998 Dec 2001 3 years 6 months","duration_short":"3 years 6 months","end_date":"Dec 2001","start_date":"Jul 1998","subtitle":"V-Soft","title":"IT Technical Consultant"}],"url":"https://www.linkedin.com/company/v-soft"}]', '["“Madhuri is an extremely hard working individual. She finds great talent and is thorough in her interviews. She is always looking for ways to become even better and is open to coaching conversations. I would highly recommend Madhuri for any recruiting or talent acquisition opportunities.”","“It was great working with Madhuri during my consulting experience with Vsoft consulting group. She is a very detailed oriented and due diligent on her tasks and actions. I wish her all day he best on her future endeavors!”"]']
User: ['Alex R.', 'Highly Motivated Sales, Marketing and New Business Development professional with experience nurturing an extensive pipeline and channel partnerships, while driving revenue and increasing distribution partnerships and helping further Monetize business and improving sales collateral. Key Skills *Experienced in digital sales management systems and lead generation tools *Extensive digital communications and professional social networking experience *Accomplished sales negotiator, with new and existing corporate accounts *Skilled at creating business opportunities and maintaining successful partnerships with C-Suite Executive and key decision-makers', 'Senior BD Leader, Sales Trainer & New Market Strategist at Ontic', 'Ontic', '[{"company":"Ontic","company_id":"ontic-technologies","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Feb 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Ontic","title":"Sales Trainer, Senior BD Leader + New Market Strategist"},{"description":"","duration":"Aug 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Ontic","title":"Senior Business Development Leader & New Market Strategist"},{"description":"","duration":"Jul 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Ontic","title":"Senior Sales Strategist"}],"url":"https://www.linkedin.com/company/ontic-technologies"},{"company":"Square Root, Inc.","company_id":"square-root","location":"Austin, Texas Area","positions":[{"description":"","duration":"Aug 2015 Jun 2020 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jun 2020","start_date":"Aug 2015","subtitle":"Square Root, Inc.","title":"Director of Strategic Accounts"}],"url":"https://www.linkedin.com/company/square-root"},{"company":"Intellibright","company_id":"intellibright","location":"Austin, Texas Area","positions":[{"description":"","duration":"Jan 2015 Aug 2015 8 months","duration_short":"8 months","end_date":"Aug 2015","start_date":"Jan 2015","subtitle":"Intellibright","title":"Director, Strategic Partnerships"}],"url":"https://www.linkedin.com/company/intellibright"},{"company":"OneSpot","company_id":"onespot","location":"Austin, Texas Area","positions":[{"description":"","duration":"May 2012 Jan 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2015","start_date":"May 2012","subtitle":"OneSpot","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/onespot"},{"company":"RepEquity, Inc.","company_id":"req","location":"Austin, Texas Area/Washington, DC","positions":[{"description":"","duration":"Apr 2007 May 2012 5 years 2 months","duration_short":"5 years 2 months","end_date":"May 2012","start_date":"Apr 2007","subtitle":"RepEquity, Inc.","title":"Director of Business Development"}],"url":"https://www.linkedin.com/company/req"},{"company":"WETA Public TV 26 & 90.9 FM - Washington, D.C.","company_id":"weta","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Aug 2003 Apr 2007 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2007","start_date":"Aug 2003","subtitle":"WETA Public TV 26 & 90.9 FM - Washington, D.C.","title":"Manager, Corporate Marketing"}],"url":"https://www.linkedin.com/company/weta"},{"company":"Comcast Sportsnet, Mid-Atlantic - Washington, D.C.","company_id":"comcast","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Nov 2000 Aug 2003 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2003","start_date":"Nov 2000","subtitle":"Comcast Sportsnet, Mid-Atlantic - Washington, D.C.","title":"Manager, Corporate Accounts"}],"url":"https://www.linkedin.com/company/comcast"},{"company":"Tampa Bay Lightning, National Hockey League - Tampa, Florida","company_id":"tampa-bay-lightning","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Jan 2000 Nov 2000 11 months","duration_short":"11 months","end_date":"Nov 2000","start_date":"Jan 2000","subtitle":"Tampa Bay Lightning, National Hockey League - Tampa, Florida","title":"Corporate Account Executive"}],"url":"https://www.linkedin.com/company/tampa-bay-lightning"},{"company":"Austin Ice Bats - Austin, Texas","company_id":"austin-ice-bats","location":"Austin, Texas Area","positions":[{"description":"","duration":"Mar 1997 Jan 2000 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2000","start_date":"Mar 1997","subtitle":"Austin Ice Bats - Austin, Texas","title":"Account Executive"}],"url":"https://www.linkedin.com/company/austin-ice-bats"}]', '["Mary Feild “Alex is dedicated to his job and bringing his best self to work. He is productive, diligent, and hands-down, one of the best inside sales representatives I\'ve had the pleasure to work alongside. He cares about his work and making sure he sets his colleagues up for success. In my four years of working with Alex, he was always results-driven and always met (and exceeded) his goals. Any organization is lucky to have him, especially Square Root!!”","Mike Ditson “Alex is straight-up, the most productive inside sales rep that I have ever worked with in 20-(mumble) years in high-tech! I’m not sure how he does it, but he just _gets_ meetings, and they’re _clustered_ meetings that make the most of your direct rep’s selling time. If I owned a company of my own, I’d pay a premium to get him on my team. Anyone considering hiring Alex in the future should absolutely reach out to me directly. I’m more than happy to provide further details of his talent. ”"]']
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The agent's job is to deliver sales, leadership, business analysis, extraordinary customer experience, and project management, and today the user is reaching out to the agent because they need assistance with sales leadership and continuous improvement in their business operations.
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Agent: ['Andrew Roberts', "I am a self motivated and entrepreneurial sales technology professional who shapes winning cultures and produces special results. I deliver sales, leadership, business analysis, extraordinary customer experience, and project management. Ability to adapt, work quickly, and persuade with a challenger mentality. Have questions? Let's chat! Key Words- sales professional - leadership - business developer - B2B - B2C - business development manager - written communication - territory sales - pipeline sales - customer experience - NPS - hiring - CRM - salesforce - pipedrive - Office - Excel - field sales - hospitality - human capital management - customer success - problem solving - outside sales -SAAS", 'Human Capital Management Consultant at Paychex', 'Paychex', '[{"company":"Paychex","company_id":"paychex","industry":"Human Resources Services","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Apr 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Apr 2020","subtitle":"Paychex","title":"Human Capital Management Consultant"}],"url":"https://www.linkedin.com/company/paychex"},{"company":"OYO USA","company_id":"oyousa","location":"Greater Seattle Area","positions":[{"description":"","duration":"Nov 2019 Apr 2020 6 months","duration_short":"6 months","end_date":"Apr 2020","start_date":"Nov 2019","subtitle":"OYO USA","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/oyousa"},{"company":"Comcast Cable","company_id":"comcast","location":null,"positions":[{"description":"Responsibilities: Team Sales, Coaching, Team Culture, Sales Reporting, Business Development and Planning, Customer Success and Escalations, Payroll Accuracy, Change Management, Interviewing, TeamworkTools: Salesforce, Excel, Word, Outlook, OneNote, Public Records, Powerpoint, Webex, Skype, Customer Support Systems • Promoted to manager of an 8-person sales team with a focus on selling multi-channel subscription solutions.• Developed sales team through training, coaching, and motivating above sales goals each year. • Routinely participated as a sales coach and trainer with team members leading to productive results. As coach I would routinely flex styles and use terrific listening skills. Provided team members easy to understand coaching and archive with strong written documentation. • Led over 400 in person bi-weekly sales trainings focused on a consultative approach on a variety of topics. Strategies included increasing close rate, presentations, upsell opportunities, and soft skills. • Researched, identified and sold over $64,000 MRC in new customer sales within 60 days in the highly lucrative Back to School segment of UW which accounted for a 30% increase in YOY sales. • Routinely educated sales professionals on how to identify and decipher information from public records which created 40+ new leads monthly which lowered customer effort and increased market share. • Utilized Salesforce to build, track, and monitor team’s pipeline and opportunities to increase sales.","duration":"May 2013 May 2019 6 years 1 month","duration_short":"6 years 1 month","end_date":"May 2019","start_date":"May 2013","subtitle":"Comcast Cable","title":"Xfinity Sales Development Manager"},{"description":"Direct Sales Representative—Comcast Corporation ▪ Seattle, WA • Overachieved sales quotas in Video, Internet, Voice, and Home Security Subscriptions from door-to-door and event activities. • A designated team lead• 2012: 115% to the Annual Target Commission set forth by Comcast.","duration":"Jul 2011 May 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2013","start_date":"Jul 2011","subtitle":"Comcast","title":"Direct Sales Representative"}],"url":"https://www.linkedin.com/company/comcast"},{"company":"Habitat for Humanity International","company_id":"habitat-for-humanity-international","location":"Greater Seattle Area","positions":[{"description":"Volunteered to help streamline data entry and learn about Organization\'s fundraising model and techniques. Volunteered to help streamline data entry and learn about Organization\'s fundraising model and techniques.","duration":"Jan 2011 Jun 2011 6 months","duration_short":"6 months","end_date":"Jun 2011","start_date":"Jan 2011","subtitle":"Habitat for Humanity International","title":"Volunteer"}],"url":"https://www.linkedin.com/company/habitat-for-humanity-international"},{"company":"The Mother House of the Missionaries of Charity","company_id":"the-mother-house-of-the-missionaries-of-charity","location":"Kolkata Area, India","positions":[{"description":"Supporting daily with an organization to assist with orphaned in autistic children in Kolkata India. Supporting daily with an organization to assist with orphaned in autistic children in Kolkata India.","duration":"Jan 2010 Jun 2010 6 months","duration_short":"6 months","end_date":"Jun 2010","start_date":"Jan 2010","subtitle":"The Mother House of the Missionaries of Charity","title":"Volunteer"}],"url":"https://www.linkedin.com/company/the-mother-house-of-the-missionaries-of-charity"}]', '["Summer Tolmasoff Caong “I had the pleasure of working with Andrew for over a year at Paychex. What really impressed me was his tenacity for prospecting, ability to utilize multiple resources to reach decision makers, and set quality appointments. This reflected in his results and he was consistently above target at Paychex. As a team member, Andrew was a great contributor to all of our discussions, knowledge sharing and best-practices. He was an integral part of our team and led by example. ”","Kelsey Klevenberg “I had the pleasure of managing Andrew during his tenure at OYO. From the time I interviewed him to the time that he left, Andrew was a true pro. He\'s a diligent seller, organized and detail oriented. He\'s a sales professional and takes his job seriously. It would be a pleasure to work with Andrew again and wherever he will make a positive impact wherever he lands.”"]']
User: ['Jim Agostino', 'Accomplished professional with management experience in sales leadership, business operations and product development across technology, service, retail and manufacturing industries.', 'Alameda County Housing & Community Development', 'Alameda County', '[{"company":"Alameda County","company_id":"alameda-county","industry":"Government Administration","location":null,"positions":[{"description":"Contract & Budget Management","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Alameda County","title":"Grant & Program Compliance"},{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Alameda County","title":"Registrar of Voters - Elections Recruiting"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Proforma 360 Branding","company_id":"proforma-360-branding","location":"Livermore, California","positions":[{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"Proforma 360 Branding","title":"Business Operations Manager"}],"url":"https://www.linkedin.com/company/proforma-360-branding"},{"company":"Sears","company_id":"sears","location":"San Francisco, CA","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Sears","title":"Market Digital Manager - New Initiatives"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Apple","company_id":"apple","location":"Seattle, WA","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Apple","title":"Sales Manager - Business Accounts"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Imagecraft Industries, Inc.","company_id":"imagecraft-industries-inc","location":"Seattle, WA","positions":[{"description":"","duration":"1989 2009 20 years","duration_short":"20 years","end_date":"2009","start_date":"1989","subtitle":"Imagecraft Industries, Inc.","title":"Owner / General Manager"}],"url":"https://www.linkedin.com/company/imagecraft-industries-inc"}]', '["Kate Duty Guenther “As a new team within the IMX division at Sears, Jim was quickly identified as a knowledgeable resource. His led the team through leadership development and was a trusted partner when in the field. It was evident Jim was used to working as a change agent and had a passion for continuous improvement. Jim\'s eye for detail and pulse for technology was an asset to the team. ”","Brendon Couturier “I worked with Jim as part of the Market Digital Leader Team at Sears. Jim brought a great sense of passion, pride and openness to change to the Team. He always provided great feedback around initiatives, processes and projects that we assisted in rolling out in our Markets. Jim is skilled in analysis and planning, in addition to facilitation and training. He has great understanding of technology as well as change management and leadership. Jim would be an asset to any organization. ”"]']
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The agent's job is to solve problems with computers and cloud microservices, and today, the agent is reaching out to the user because they need assistance with technical support and troubleshooting bugs on content management system platforms.
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Agent: ['Subbaraman Venkateswaran', 'As a senior engineering lead contributing to resiliency and scalability of large scale business critical platform and services. Apply machine learning and engineering best practices to get insights, core KPIs and improve performance and reliability. Cloud platform and micro services architecture Cloud engineering - orchestration, scheduling, real-time metrics data pipelines Software engineering and large scale system design - Java, Go-lang, gRPC, Kubernetes, AWS and GCP GitHub https://github.com/spacetimesv', 'Software Engineering lead cloud and ML solving problems at large scale', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Computers and Electronics Manufacturing","location":"Cupertino, California, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Apple","title":"Ad Platforms Engineering Lead"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Uber","company_id":"uber-com","location":"San Francisco Bay Area","positions":[{"description":"Senior engineering lead building products and services to manage scale, reliability and capacity for Maps core trip flow services at UberGolang based services that can collect, aggregate and provide insights to golden signalsTrending, forecasting and predicting capacity through machine learning modelsCollaborating with infra and product engineering teams to implement end to end solutions - codifying infra, baseline SLA Senior engineering lead building products and services to manage scale, reliability and capacity for Maps core trip flow services at UberGolang based services that can collect, aggregate and provide insights to golden signalsTrending, forecasting and predicting capacity through machine learning modelsCollaborating with infra and product engineering teams to implement end to end solutions - codifying infra, baseline SLA","duration":"Jul 2019 Sep 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2020","start_date":"Jul 2019","subtitle":"Uber","title":"Engineering"}],"url":"https://www.linkedin.com/company/uber-com"},{"company":"BlackRock","company_id":"blackrock","location":"Princeton, NJ","positions":[{"description":"Software engineering and technical lead role in managing distributed system products (C++ and Java based) that manages and monitors trading system applications.Improved the performance and scale to support 2000+ nodes and 1500+ applications serversSuccessfully implemented public key cryptography based security authentication for the distributed systems applicationsRedesigning the communication protocol for the distributed system (improved response time by 30%)Fault tolerance, highly available server designReviewing and prototyping open source technologies like hadoop, storm and neo4j.Server management and Image registry server - Docker, Mesos, KubernetesData analytic platform using Apache Spark and R languageAnomaly detection using machine learning algorithms","duration":"Oct 2005 May 2019 13 years 8 months","duration_short":"13 years 8 months","end_date":"May 2019","start_date":"Oct 2005","subtitle":"BlackRock","title":"Vice President"}],"url":"https://www.linkedin.com/company/blackrock"},{"company":"Merrill Lynch","company_id":"merrilllynch","location":"Hopewell, NJ","positions":[{"description":"Software engineering lead - design, development and maintenance of software infrastructure applications and libraries.Expertise in Java, Perl and Web application engineeringDesign and best practice implementationBuilding tools and libraries for software build, integration and release Software engineering lead - design, development and maintenance of software infrastructure applications and libraries.Expertise in Java, Perl and Web application engineeringDesign and best practice implementationBuilding tools and libraries for software build, integration and release","duration":"Oct 2004 Feb 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2006","start_date":"Oct 2004","subtitle":"Merrill Lynch","title":"Assistant Vice President"}],"url":"https://www.linkedin.com/company/merrilllynch"},{"company":"Medco","company_id":"medco","location":"Fairlawn, NJ","positions":[{"description":"Software design and development of telephony integration platform using Java Software design and development of telephony integration platform using Java","duration":"Jan 2004 Jun 2004 6 months","duration_short":"6 months","end_date":"Jun 2004","start_date":"Jan 2004","subtitle":"Medco","title":"Software engineer/consultant"}],"url":"https://www.linkedin.com/company/medco"},{"company":"Realsoft","company_id":null,"location":"","positions":[{"description":"Experienced software engineer/consultant who has worked on several long-term projects in telecom, pharmaceuticals, web-startups and financial domains. Experienced software engineer/consultant who has worked on several long-term projects in telecom, pharmaceuticals, web-startups and financial domains.","duration":"1998 2004 6 years","duration_short":"6 years","end_date":"2004","start_date":"1998","subtitle":"Realsoft","title":"Software consultant"}],"url":""},{"company":"AT&T","company_id":"att","location":"Florham Park, NJ","positions":[{"description":"Development and support on AT&T customer and billing data ware-house. Automating, scripting, reporting and process flow enhancement using Perl, Java and SQL programming. Development and support on AT&T customer and billing data ware-house. Automating, scripting, reporting and process flow enhancement using Perl, Java and SQL programming.","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"AT&T","title":"Software developer/consultant"}],"url":"https://www.linkedin.com/company/att"},{"company":"Telcordia Technologies","company_id":"telcordia-technologies","location":"Piscataway, NJ","positions":[{"description":"Network Element communicator software product development using Java programming language. Network Element communicator software product development using Java programming language.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Telcordia Technologies","title":"Software developer"}],"url":"https://www.linkedin.com/company/telcordia-technologies"},{"company":"AT&T","company_id":null,"location":"jacksonville, FL","positions":[{"description":"Software engineering support and Unix administration on call center software products and platform. Software engineering support and Unix administration on call center software products and platform.","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"AT&T","title":"Software engineer/consultant"}],"url":""},{"company":"Wipro Infotech Ltd","company_id":"wipro","location":"Bangalore, India","positions":[{"description":"Solaris Unix administration, support and maintenance. Solaris Unix administration, support and maintenance.","duration":"May 1995 Jan 1998 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 1998","start_date":"May 1995","subtitle":"Wipro Infotech Ltd","title":"Software Support Engineer"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Texas Instruments","company_id":"texas-instruments","location":"Bengaluru Area, India","positions":[{"description":"Unix System administration (Solaris, HPUX) managed over 1000+ hosts, development tools, compilers, profilers software installation and deployment, scripting and automation using unix shell scripting and perl language Unix System administration (Solaris, HPUX) managed over 1000+ hosts, development tools, compilers, profilers software installation and deployment, scripting and automation using unix shell scripting and perl language","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"Texas Instruments","title":"Software Support Engineer"}],"url":"https://www.linkedin.com/company/texas-instruments"}]', '["Linfeng Li “During my 3.5 years working with Subba in Blackrock. I found Subba to be a very kind, considerate and helpful teammate. He is liberal with his time to help and patient in explaining technical details to new folks. He is very open to new ideas and humble to accept differences. It has been a great pleasure to work with Subba.”","Minglei Wang “Subba is professional and a pleasure to work with. He designed one of our critical services and is knowledgeable about high scalable distributed system. I was impressed with his skill sets. Subba has my highest recommendations.”"]']
User: ['Matthew Palmer', 'Matthew is a focused professional with a passion for solving problems with computers. He has been an active developer for over 4 years with experience in full stack application development and cloud microservices. Skills/Technologies: # Professional/Business Processes: - Agile Methodologies - DevOps - Cloud Microservices # Front-End: - HTML, CSS, SCSS - JavaScript-based: JavaScript, Angular, React, Redux, TypeScript - Python-based: Python, Flask # Back-End: - Ruby-based: Ruby, Ruby on Rails - Java-based: Java, Spring Boot, Eureka + Zuul API - SQL-based: SQL, MySQL, PostreSQL # Other: - Docker - Git / Github Version Control - Googling :)', 'Application Developer - Full Stack Cloud Microservices at IBM', 'IBM', '[{"company":"IBM","company_id":"ibm","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"IBM","title":"Application Developer - Full Stack Cloud Microservices"},{"description":"","duration":"May 2021 Sep 2021 5 months","duration_short":"5 months","end_date":"Sep 2021","start_date":"May 2021","subtitle":"IBM","title":"Application Developer Apprentice"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Memberstack","company_id":"memberstack","location":"","positions":[{"description":"• Accomplished in providing technical support to CEOs, business partners and their consultants by writing custom code solutions and troubleshooting bugs on both content management system platforms as well as custom built websites.• Successful in catching up in Memberstack\'s entire backlog support ticket history within the first two weeks of employment generating customer satisfaction, providing timely support, and reshaping the level of trust and reliability customers have for Memberstack and their consultants.","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"Memberstack","title":"Technical Support Engineer (HTML, CSS, JavaScript (ES6+), Webflow, WordPress, Stripe, Zapier, Duda)"}],"url":"https://www.linkedin.com/company/memberstack"},{"company":"Domino\'s","company_id":"domino%27s-pizza","location":"","positions":[{"description":"• Successful in team management, conflict resolution and building relationships with coworkers.• Strong ability to maintain composure and a productive attitude in stressful situations. • Successful in team management, conflict resolution and building relationships with coworkers.• Strong ability to maintain composure and a productive attitude in stressful situations.","duration":"Aug 2019 Apr 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2021","start_date":"Aug 2019","subtitle":"Domino\'s","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/domino%27s-pizza"}]', '["Malcolm Leake “Matthew Palmer is very enthusiastic when it comes to writing clean code and helping others. He always finds a way to take time out of his busy schedule to give any advice if needed. He actively shares cutting edge links of the tech sector as well as showing his own personal projects he currently works on. And on top of that, he manages to pull it off while working a full-time job, being a husband, and father to a lovely girl. He\'s someone I could learn a thing or two from.”"]']
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The agent's job is to develop strategic business plans and exceed expectations, and today, the agent is reaching out to the user because they need to discuss potential long-term vehicle replacement and service options.
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Agent: ['Stephanie Barker', 'Automotive ManagementProfessional, results oriented with a proven ability to develop strategic business plans to exceed objective expectations and create growth opportunities.Experience and drive needed to grow corporations financially. With over 15 years automotive experience and a proven track record of excellence.Specialties: Problem Solving, Business Planning, Project Management, Trend Analysis, Relationship Building, Customer Service', 'District Parts and Service Manager at American Honda Motor Company, Inc.', 'American Honda Motor Company, Inc.', '[{"company":"American Honda Motor Company, Inc.","company_id":"american-honda-motor-company-inc-","industry":"Motor Vehicle Manufacturing","location":"Atlanta, Georgia","positions":[{"description":"","duration":"Jan 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"American Honda Motor Company, Inc.","title":"District Parts and Service Manager"}],"url":"https://www.linkedin.com/company/american-honda-motor-company-inc-"},{"company":"General Motors","company_id":"general-motors","location":"","positions":[{"description":"Manage dealerships daily sales and service operations. This includes; Quarterly business reviews.Assisting dealers in reaching their sales, service and CSI objectives.Advertising and marketing initiatives.Assess individual dealership\'s financial statements and profitability.Consult dealership employees about new car launches, sales and service promotions and initiatives.","duration":"Jul 2006 Dec 2012 6 years 6 months","duration_short":"6 years 6 months","end_date":"Dec 2012","start_date":"Jul 2006","subtitle":"General Motors","title":"District Manager, Sales and Service"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"Automobile Protection Corporation","company_id":"easycareengage","location":"","positions":[{"description":"Adjust mechanical claims for dealerships and repair facilities across the United States.Outstanding Performance Award Winner for 6 consecutive yearsTop Performer and call volume leader for 9 years","duration":"Jul 1997 Jul 2006 9 years 1 month","duration_short":"9 years 1 month","end_date":"Jul 2006","start_date":"Jul 1997","subtitle":"Automobile Protection Corporation","title":"Claims Adjuster"}],"url":"https://www.linkedin.com/company/easycareengage"}]', '["“Stephanie has performed her key job function in a responsible and competent manner. She continues to be a leader in her group, and serves as a \\"mentor/coach\\" to some of the newer hires coming into the company. Her subordinates and customers respect her business acumen and savvy, which builds creditabilty with her dealers and her superiors.”","“Stephanie Barker was my contact person at General Motors for several years. In my opinion Stephanie was the most dedicated and productive representative that I ever have had. She always went out of her way to find any necessary information needed and always represented GM in a professional manner. I have no reservations about her abilities or enthusiasm in whatever she chooses to accomplish. Harry Brooks”"]']
User: ['Stephen Garner', 'Serving the business community has been a real joy for me. The friendships and business contacts have enriched the lives of me and my family. I strive to give consistantly great service to all those that trust me with their needs. Specialties: Vehicle replacement and service', 'Experienced salesman interested in creating long-term relationships. Your complete satisfaction is my mission!', 'Foundation Buick/GMC/Cadillac', '[{"company":"Foundation Buick/GMC/Cadillac","company_id":null,"location":"315 Central Freeway, Wichita Falls TX 76301","positions":[{"description":"","duration":"Mar 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Foundation Buick/GMC/Cadillac","title":"Sales Consultant"}],"url":""},{"company":"Patterson Auto Center","company_id":null,"location":"","positions":[{"description":"Assist clients in filling their vehicle needs Assist clients in filling their vehicle needs","duration":"Jun 2003 - Present 19 years 1 month","duration_short":"19 years 1 month","end_date":"Present","start_date":"Jun 2003","subtitle":"Patterson Auto Center","title":"Sales consultant"}],"url":""},{"company":"Leadership Wichita Falls","company_id":null,"location":"","positions":[{"description":"Graduate of the class of 1987. Member of Alumni Association Graduate of the class of 1987. Member of Alumni Association","duration":"1987 - Present 35 years","duration_short":"35 years","end_date":"Present","start_date":"1987","subtitle":"Leadership Wichita Falls","title":"Member"}],"url":""},{"company":"Herb Easley Motors","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1995 May 2003 8 years 5 months","duration_short":"8 years 5 months","end_date":"May 2003","start_date":"Jan 1995","subtitle":"Herb Easley Motors","title":"Sales Consultant"}],"url":""}]', '["Mark McKethan “In a world, where so many lack personal integrity, it is refreshing to find someone who exudes it in such a modest manner. That is the case with Stephen Garner. He is honest, fair, trustworthy and is actually someone I respect, admire and look up to. I can say without hesitation that the next time I buy a car it will be from Steve and any car I ever buy again will be from Steve. I have not run across a finer person in Wichita Falls! ”","Dwayne Lamb “There is only 2 words need to describe Steve, \\"THE BEST\\"! one could only be so lucky to cross paths with him, im truely blessed to be able to interact with my friend Steve.”"]']
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The agent's job is to manage finance and accounting for a global real estate company. Today, the agent is reaching out to the user because they need assistance with marketing strategies for a new project.
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Agent: ['Ampha Cardenas, MBA', 'Finance and Accounting professional with over twenty years of progressive experience in finance, accounting, budgeting, forecasting, variance analysis, account reconciliation, fixed assets, compliance, problem resolution, and process improvement. Experienced in JD Edwards Enterprise One, Cognos, Oracle Enterprise Performance Management, Hyperion, SAP, Deltek Costpoint, Deltek Financial Management Systems, Excel, Word, PowerPoint.', 'Sr. Manager, Finance at JLL', 'JLL', '[{"company":"JLL","company_id":"jll","industry":"Real Estate","location":null,"positions":[{"description":"Transition Team Finance Lead responsible for the setup of finance and accounting management to support IFM, PDS, and Lease Administration services for global, new and expanding clients. Responsibilities include accounting system set up, financial reporting, develop flat file requirements, transition budget tracking, ensure standard processes/procedures are implemented and train new staff. Work closely with cross-functional teams (facility management, sourcing/supply chain, human resources, etc).","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"JLL","title":"Senior Finance Manager"},{"description":"Responsibilities included financial oversight of facility management, project management, lease accounting, lease admin, space management, move management and procurement activities. Interface directly with client. Assist client with 10K/10Q reporting. Managed, developed and trained team.","duration":"Sep 2012 Oct 2015 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2015","start_date":"Sep 2012","subtitle":"JLL","title":"Finance Manager"},{"description":"Oversee month- and year-end close activities, reconcile balance sheet and cash accounts, and prepare financial statement. Participate in the creation of annual budgets and periodic forecasts, and work with operations personnel. Review monthly financial package and performance metrics proactively and submit timely to the Finance Director, in order to provide a strategic advantage to the account leadership team. Function as a resource to facility/project teams and client to coordinate required procedures and processes. Have a comprehensive technical and functional understanding of all accounting processes in use (i.e. AR, AP and general ledger), and of the client’s structure and needed interfaces. Review all interfaces to client’s systems (where required) and proper reconciliations. Manage the training, development and workload of accounting team staff. Identify and implement process re-engineering opportunities that will continually increase the accuracy and speed with which reports are delivered to the management team and client. Ensure compliance with GAAP, Jones Lang LaSalle Internal Audit and Client Accounting Services SSAE16 internal review standards. Oversee completion of client financial audits as required. Maintain a thorough knowledge of the client’s accounting structure and systems and interface as needed with all client accountants. Ensure requirements are met as established by the client. Develop and present reports to the client and field team. Lead special projects and other functions as required by manager or client.","duration":"Jun 2012 Sep 2012 4 months","duration_short":"4 months","end_date":"Sep 2012","start_date":"Jun 2012","subtitle":"Jones Lang LaSalle","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/jll"},{"company":"SAIC","company_id":"saicinc","location":null,"positions":[{"description":"Financial Planning & Analysis - Responsible for financial planning and analysis including budget management, annual plan development, periodic and quarterly financial close and reconciliations, analyses, forecasting, projections, financial reporting, company policies, and SOX compliance for 20+ divisions. Determine cause and effect relationships, perform “what-if” ad hoc analyses. Drive planning discussions; review historical data and develop annual forecasts; consider any planned or anticipated operational changes that may impact financial budget; complete all required planning schedules, reports, and support documentation in a timely manner. Prepare and highlight performance trends to upper management. Develop and manage $50M+ budgets and financial statements for 1M+ rentable square feet (rsf) of space, to within target.Audit and SOX Compliance - Responsible for SOX control activities related to construction-in-process (CIPs) and tenant improvements. Review control activities and ensure tasks indicated on SOX documentation is being followed. Perform periodic review of active CIPs to ensure costs are captured in appropriate category. Review project with past end date to ensure tenant improvement request for reimbursement is sent to the landlord in a timely manner.","duration":"Feb 2010 Jun 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2012","start_date":"Feb 2010","subtitle":"SAIC","title":"Division Controller"},{"description":"Lease Accounting - Responsibilities included evaluating capital/operating leases per FASB 13 and company policy compliance, rent payment, rent allocation, rent holiday, free rent, tenant improvement allowance, restoration cost, operating expense, and CPI increase. Audited and reconciled operating expenses. Reconciled general ledger accounts associated with rent payments. Performed audits on complex leases and propose actions to correct. Reviewed and processed monthly rent payments of $1.7M+ and associated periodic allocations.","duration":"Feb 2009 Feb 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2010","start_date":"Feb 2009","subtitle":"SAIC","title":"Senior Accountant"},{"description":"Project Management - Responsibilities included evaluating capital/expense treatment of construction budgets to ensure compliance with company capitalization criteria and SOX policies. Provided guidance to controllers and peers regarding company capitalization policies. Calculated, posted, and provided periodic construction-in-process project accrual information on behalf of various departments. Reconciled construction budget with outstanding commitments and actual costs for completed construction projects. Ensured capital assets are setup in a timely manner. Prepared cost transfers for completed construction projects on behalf of various departments. Collected over $1M+ in tenant improvement allowance.","duration":"Apr 2006 Feb 2009 2 years 11 months","duration_short":"2 years 11 months","end_date":"Feb 2009","start_date":"Apr 2006","subtitle":"SAIC","title":"Staff Accountant"}],"url":"https://www.linkedin.com/company/saicinc"},{"company":"HELIX Environmental Construction Group","company_id":null,"location":"","positions":[{"description":"Responsibilities included evaluating contract language to ensure appropriate billing (firm-fixed fee, cost plus, time and materials) to government and private entities; perform month- and year-end close activities and reconciliations; prepare and post monthly adjustments to general ledgers; reconcile monthly bank and credit card statements; collect timecards and process $1M annual payroll. Reduced account receivables aging from 120 days to 60 days. Assisted project manager in $1.7M+ proposal efforts. Prepared and processed $2M+ in annual client billings in accordance with contract terms.","duration":"Oct 2003 Apr 2006 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2006","start_date":"Oct 2003","subtitle":"HELIX Environmental Construction Group","title":"Accounting Manager"}],"url":""},{"company":"HELIX Environmental Planning, Inc.","company_id":"helix-environmental-planning-inc-","location":"","positions":[{"description":"Responsibilities included training new accounting team members; improve and implement new accounting policies/ procedures; monitor and call on accounts in collections; organize and maintain client and vendor records. Participated in $1M+ annual project bid and proposal efforts. Prepared $1.6M+ in annual client billings in accordance with contract terms. Responsibilities included training new accounting team members; improve and implement new accounting policies/ procedures; monitor and call on accounts in collections; organize and maintain client and vendor records. Participated in $1M+ annual project bid and proposal efforts. Prepared $1.6M+ in annual client billings in accordance with contract terms.","duration":"Sep 1996 Oct 2003 7 years 2 months","duration_short":"7 years 2 months","end_date":"Oct 2003","start_date":"Sep 1996","subtitle":"HELIX Environmental Planning, Inc.","title":"Accounting Administrator"}],"url":"https://www.linkedin.com/company/helix-environmental-planning-inc-"}]', '["Laura Gormley “Ampha is very knowledgable and very responsive. She is a pleasure to work with and would be very pleased to have her on my team anytime.”","David Claycomb “I was fortunate to have hired Ampha at the beginning of her career and then I worked with her both directly and indirectly for many years while she was with HELIX Environmental Planning, Inc. and HELIX Environmental Construction Group. Ampha wanted to learn and grow professionally from the very start and I\'m sure that trait continues to motivate her. She was a bright, dedicated and pleasurable employee to work with and she was well-liked by her co-workers. She is very detail-oriented and always produced work products that met or exceeded my expectations. It is my understanding that she has continued to grow and excel professionally and that is what I would expect her to do in any opportunity that she is given.”"]']
User: ['Carolyn Rhoades', 'If you want something done in life — ask a busy person | Stay hungry, stay foolish', 'Building Brands @ CMDS', 'CMDS', '[{"company":"CMDS","company_id":"cmds","industry":"Advertising Services","location":"Colts Neck, New Jersey, United States","positions":[{"description":"","duration":"Jul 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jul 2021","subtitle":"CMDS","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/cmds"},{"company":"Cul+ure Collective","company_id":"cul-ure-collective-hospitality-group","location":"Asbury Park, New Jersey","positions":[{"description":"https://www.culturehg.com/ https://www.culturehg.com/","duration":"Sep 2019 Jul 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2021","start_date":"Sep 2019","subtitle":"Cul+ure Collective","title":"Guest Experience Marketing"}],"url":"https://www.linkedin.com/company/cul-ure-collective-hospitality-group"},{"company":"Traffic Builders Digital Marketing","company_id":"traffic-builders","location":"Toms River, New Jersey","positions":[{"description":"","duration":"Jan 2019 Jul 2019 7 months","duration_short":"7 months","end_date":"Jul 2019","start_date":"Jan 2019","subtitle":"Traffic Builders Digital Marketing","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/traffic-builders"},{"company":"Rogue Hospitality Group","company_id":"rogue-hospitality-group","location":null,"positions":[{"description":"","duration":"Jun 2018 Jan 2019 8 months","duration_short":"8 months","end_date":"Jan 2019","start_date":"Jun 2018","subtitle":"Rogue Hospitality Group","title":"Director of Marketing"},{"description":"","duration":"Jun 2017 Jun 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2018","start_date":"Jun 2017","subtitle":"Rogue Hospitality Group","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/rogue-hospitality-group"},{"company":"i3 Creative Agency","company_id":"i3-creative-agency","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2016 Jun 2017 10 months","duration_short":"10 months","end_date":"Jun 2017","start_date":"Sep 2016","subtitle":"i3 Creative Agency","title":"Account Executive"}],"url":"https://www.linkedin.com/company/i3-creative-agency"},{"company":"Oceanfront Merchants Association","company_id":null,"location":"Myrtle Beach, South Carolina","positions":[{"description":"","duration":"Aug 2014 Jul 2016 2 years","duration_short":"2 years","end_date":"Jul 2016","start_date":"Aug 2014","subtitle":"Oceanfront Merchants Association","title":"Marketing Intern"}],"url":""},{"company":"Horry-Georgetown Technical College Continuing Education","company_id":"gohgtc","location":"Conway, South Carolina","positions":[{"description":"","duration":"Sep 2013 Jan 2014 5 months","duration_short":"5 months","end_date":"Jan 2014","start_date":"Sep 2013","subtitle":"Horry-Georgetown Technical College Continuing Education","title":"Spanish Tutor"}],"url":"https://www.linkedin.com/company/gohgtc"}]', '["Nichole Fellouris “Working for Carolyn is something I am truly thankful for. As a boss, she is patient, understanding and open minded. Carolyn is always open to answering my questions, and is always offering her help and guidance. I am constantly learning from Carolyn. As a person, Carolyn is respectful, caring, supportive and genuine. She respects your work home life balance, cares how you are doing, and truly wants to get to know you. Carolyn is truly a great team player and wants to see the best for everyone who works with and for her. Carolyn is an open door kind of person and is ready to do whatever it takes to make your work experience as satisfying and rewarding as possible.”","Bob Makin “It is beautiful to do business with Carolyn. She has great passion for and work ethic toward building her brand. ”"]']
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The agent's job is to engage with potential clients and develop bio-inspired business solutions, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the field of sustainable and social innovation.
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Agent: ['Victoria Kindred Keziah', 'Seasoned strategist, consultant and entrepreneur focused on sustainable and social innovation. Currently heading up Client Engagement at Biomimicry 3.8, the world\'s leading consultancy for nature-based solutions and bio-inspired innovation for clients including Ford, Google, Microsoft, Kohler, Kering and Nestle/Purina. Previously incubated and launched Savory Institute\'s Land to Market program, the world\'s first "regenerative supply chain" for the global sourcing of responsibly-produced leather, wool, dairy, and meat. Founding partners of the program included Eileen Fisher, Kering, General Mills and Hormel. Originally co-founded, built and sold Kindred Keziah (subsequently named Egg Strategy), a brand strategy consultancy for Fortune 500 clients. Effective across functions, organizations, and sectors. Email: [email protected]', 'General Manager of Client Engagement at Biomimicry 3.8', 'Biomimicry 3.8', '[{"company":"Biomimicry 3.8","company_id":"biomimicry-3-8","industry":"Design Services","location":"","positions":[{"description":"Partnering with the firm’s clients to develop bio-inspired business solutions that work with, rather than against, natural systems and processes. These solutions include land use, product design and packaging, sourcing models, built environment, brand strategy and corporate visioning, for clients including Microsoft, Google, Ford, Nestle, and Kering. Instrumental in developing B3.8\'s Project Positive, a curated consortium of organizations pursuing regenerative approaches to business, supply chain, and design.","duration":"Sep 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Biomimicry 3.8","title":"General Manager of Client Engagement"}],"url":"https://www.linkedin.com/company/biomimicry-3-8"},{"company":"Savory Institute","company_id":"savory-institute","location":null,"positions":[{"description":"Savory Institute: Global NGO working to advance regenerative agriculture, provide verified regenerative sourcing solutions for leather, wool, dairy and meat, and address desertification, climate change, and food/water security.","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Savory Institute","title":"Member, Board Of Advisors"},{"description":"","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"Savory Institute","title":"Managing Director, Land to Market Program"}],"url":"https://www.linkedin.com/company/savory-institute"},{"company":"Techstars","company_id":"techstars","location":"Boulder, Colorado, United States","positions":[{"description":"Techstars Sustainability Accelerator is a unique partnership between Techstars and The Nature Conservancy, focused on building a world where people and nature can thrive together. Techstars Sustainability Accelerator is a unique partnership between Techstars and The Nature Conservancy, focused on building a world where people and nature can thrive together.","duration":"Apr 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Techstars","title":"Mentor, Sustainability Accelerator"}],"url":"https://www.linkedin.com/company/techstars"},{"company":"SunStream Technology, Inc.","company_id":"sunstream-technology","location":null,"positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"SunStream Technology, Inc.","title":"Managing Director, Marketing & Communications"},{"description":"","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Sunstream Energy","title":"Brand Strategist (Contract)"}],"url":"https://www.linkedin.com/company/sunstream-technology"},{"company":"Savory Institute","company_id":"savory-institute","location":"Greater Denver Area","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Savory Institute","title":"Brand Strategist"}],"url":"https://www.linkedin.com/company/savory-institute"},{"company":"Family","company_id":null,"location":"Greater Denver Area","positions":[{"description":"","duration":"2006 2012 6 years","duration_short":"6 years","end_date":"2012","start_date":"2006","subtitle":"Family","title":"Full-Time Parent, Student & Community Volunteer + 1 Year of Van Life"}],"url":""},{"company":"Kindred Keziah (now Egg Strategy)","company_id":"egg-strategy","location":"New York, NY & Greater Denver Area","positions":[{"description":"","duration":"1995 2005 10 years","duration_short":"10 years","end_date":"2005","start_date":"1995","subtitle":"Kindred Keziah (now Egg Strategy)","title":"Co-Founder & Principal"}],"url":"https://www.linkedin.com/company/egg-strategy"},{"company":"Deutsch","company_id":"deutsch","location":"","positions":[{"description":"","duration":"1993 1995 2 years","duration_short":"2 years","end_date":"1995","start_date":"1993","subtitle":"Deutsch","title":"Strategic Brand Planner"}],"url":"https://www.linkedin.com/company/deutsch"},{"company":"Publicis Groupe (acquired DMB&B Worldwide, 2002)","company_id":"publicis-groupe","location":"New York, New York","positions":[{"description":"","duration":"1991 1993 2 years","duration_short":"2 years","end_date":"1993","start_date":"1991","subtitle":"Publicis Groupe (acquired DMB&B Worldwide, 2002)","title":"Quantitative Market Research Analyst"}],"url":"https://www.linkedin.com/company/publicis-groupe"}]', '["Mark Wilding “I have known and worked with Victoria for almost 10 years. She is a brilliant strategic thinker and is genuinely curious about organizations and their purpose. Victoria is a great listener, and quickly focuses in on the key strategic issues for businesses or nonprofits. Her warm and friendly nature enables her to build trust with clients and encourage them to think outside of the box and perhaps outside of their normal comfort zone. The combination of her warmth and her direct clear style of communication translates into getting to the core issues quickly. Victoria understands creative thinking and knows how to facilitate individuals and groups into creative spaces. Her recent work in studying natural systems and biomimicry has greatly enhanced her work in supporting organizations to achieve their goals of long-term sustainability. Her personal passion and commitment to integrate people, planet, and profit make her an ideal collaborator for social and business entrepreneurs who share her vision for positive systemic change. Victoria’s work with PassageWorks is the most important and vital strategy work we have ever done. It has helped us “see” who we are in the marketplace, and literally transformed our planning for the next five years. I highly recommend Victoria to those who are interested in cutting edge organizational change, strategic planning and brand messaging. - Mark Wilding, Executive Director, PassageWorks Institute”","Tre\' Cates “It has been my pleasure to work with Victoria at Net Generative. She has provided valuable insight and guidance for the redevelopment of our organizational branding strategy and implementation. Her practical experience has proved to be invaluable as we launch this rebranding effort to a global network of practitioners and partners. In addition, we used her excellent skills as a facilitator and presenter during the onboarding process. Her commitment to embracing the principles of managing holistically was an added extra benefit and important in our decision to engaging her services. She is an Incredible asset to an executive team or board looking for guidance and support on organizational strategy and branding. ”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']
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The agent's job is to coordinate training efforts for the region. Today, the user is reaching out to the agent because they need to discuss potential collaboration opportunities in the healthcare industry.
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Agent: ['Meredith Walker', 'Objective: To be successful in all my endeavors.', 'Strategic Account Manager, Women’s Health Medical Devices', 'Bayer Pharmaceuticals', '[{"company":"Bayer Pharmaceuticals","company_id":"bayer","industry":"Chemical Manufacturing","location":null,"positions":[{"description":"Women’s Healthcare Medical Devices - Mirena, Kyleena and Skyla","duration":"Jan 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jan 2021","subtitle":"Bayer Pharmaceuticals","title":"Strategic Account Manager"},{"description":"Emerging Leaders Program","duration":"Feb 2020 Feb 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2021","start_date":"Feb 2020","subtitle":"Bayer Pharmaceuticals","title":"Emerging Leader"},{"description":"","duration":"Mar 2019 Dec 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2020","start_date":"Mar 2019","subtitle":"Bayer Pharmaceuticals","title":"Field Sales Trainer"},{"description":"Women\'s Healthcare Medical Devices and Essure","duration":"Apr 2017 Dec 2020 3 years 9 months","duration_short":"3 years 9 months","end_date":"Dec 2020","start_date":"Apr 2017","subtitle":"Bayer Pharmaceuticals","title":"Women\'s Health Sr. Clinical Sales Specialist"}],"url":"https://www.linkedin.com/company/bayer"},{"company":"Medtronic","company_id":"medtronic","location":"Dallas/Fort Worth Area","positions":[{"description":"Interstim Neuromodulation Interstim Neuromodulation","duration":"May 2016 Apr 2017 1 year","duration_short":"1 year","end_date":"Apr 2017","start_date":"May 2016","subtitle":"Medtronic","title":"Therapy Support Specialist"}],"url":"https://www.linkedin.com/company/medtronic"},{"company":"Shionogi Inc.","company_id":"shionogi-inc-","location":null,"positions":[{"description":"Coordinate training efforts for the region","duration":"Apr 2014 May 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2016","start_date":"Apr 2014","subtitle":"Shionogi Inc.","title":"Regional Training Liasion"},{"description":"-Develop a customized approach specific to OBGYNs and Urologists to assess customer needs and increase sales of novel product, Osphena-Educate physicians, nurses, pharmacists, and other members of patients\' speciality care team on Vulvovaginal Atrophy (VVA) and Dyspareunia and the use of products, including the approved uses and benefits of products for their patients-Identify, develop, and maintain relationships with physicians, pharmacists, nurses, and other key decision makers in the purchasing/prescribing sales process; total office call-Understand the most up to date clinical studies to educate customers and improve ability to anticipate and handle questions/concerns about products","duration":"Apr 2013 May 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2016","start_date":"Apr 2013","subtitle":"Shionogi Inc.","title":"Women\'s Health Senior Sales Representative"}],"url":"https://www.linkedin.com/company/shionogi-inc-"},{"company":"Forest Pharmaceuticals, Inc.","company_id":"forest-pharmaceuticals","location":"Dallas/Fort Worth Area","positions":[{"description":"Promoted in the COPD, Cardiovascular and Alzhemier\'s markets with Turdorza Pressair, Daliresp, Bystolic and Namenda Promoted in the COPD, Cardiovascular and Alzhemier\'s markets with Turdorza Pressair, Daliresp, Bystolic and Namenda","duration":"Jul 2011 Apr 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2013","start_date":"Jul 2011","subtitle":"Forest Pharmaceuticals, Inc.","title":"Pharmaceutical Sales Representative"}],"url":"https://www.linkedin.com/company/forest-pharmaceuticals"},{"company":"Stryker Orthopaedics","company_id":"stryker-orthopaedics","location":"","positions":[{"description":"Assisted in the sales process by recruiting physicians for surgeon training programs Assisted in the sales process by recruiting physicians for surgeon training programs","duration":"May 2011 Jul 2011 3 months","duration_short":"3 months","end_date":"Jul 2011","start_date":"May 2011","subtitle":"Stryker Orthopaedics","title":"Medical Device Intern"}],"url":"https://www.linkedin.com/company/stryker-orthopaedics"},{"company":"Sunbelt Business Sales","company_id":null,"location":"","positions":[{"description":"Responsibilities include potential, business-lead cold calls and follow-upsRead through business paperwork for new business listingsOrganized business paperwork and confidentials for new business listingsOrganized electronic files through Word and Excel Responsibilities include potential, business-lead cold calls and follow-upsRead through business paperwork for new business listingsOrganized business paperwork and confidentials for new business listingsOrganized electronic files through Word and Excel","duration":"Jan 2011 Apr 2011 4 months","duration_short":"4 months","end_date":"Apr 2011","start_date":"Jan 2011","subtitle":"Sunbelt Business Sales","title":"Marketing Intern"}],"url":""},{"company":"DermPath Diagnostics","company_id":null,"location":"","positions":[{"description":"Traveled to clinic to care for patients and learn about DermatologyRead biopsy slides each morning to learn about Skin PathologyOrganized biopsy lab work and consultation lab workLearned about the Dermatologist/Dermatopathologist profession Traveled to clinic to care for patients and learn about DermatologyRead biopsy slides each morning to learn about Skin PathologyOrganized biopsy lab work and consultation lab workLearned about the Dermatologist/Dermatopathologist profession","duration":"May 2009 Jun 2009 2 months","duration_short":"2 months","end_date":"Jun 2009","start_date":"May 2009","subtitle":"DermPath Diagnostics","title":"Intern for Dr. Clay C. Cockerell"}],"url":""}]', '["Felicia Townsel “I had the privilege of working with Meredith at Shionogi, Inc. Meredith supported the Training and Development Department as the Regional Training Liaison (Regional Trainer), where she demonstrated solid facilitation and leadership skills. Meredith\'s energy, creativity and passion for the development of people allows her to connect with those she works with. Meredith, also, has the finesse of holding individuals accountable and challenging the status quo. Meredith is personable, creative, a team-layer, and possesses a can-do/will do attitude. It was a pleasure working with Meredith! Any employer would be fortunate to have Meredith on their team! ”","Geric Poore, MBA “I had the privilege of managing Meredith at Shionogi. From the very start, I knew that I had an extremely talented individual working on my team. Meredith is both a highly competent and confident sales professional that excels at the entire sales process. Meredith has numerous strengths with several of them being her ability to connect with her customers and her tremendous work ethic. Meredith is dynamic at partnering with all those she encounters to create a win-win scenario for all. She challenged herself to be the best that she could be every day. Her tenacity is fabulous and she will be tremendously successful with whatever goals she sets before her. I sincerely hope our paths cross again. ”"]']
User: ['Hans Ecker', "*10+ Years Executive-Level Sales and Marketing Experience * Peer-Voted Co-MVP of an Award-Winning, Cross-Functional Pharma Sales Team at Pharmacia; * This Sales Team Minnesota won corporate 'Team Premier' Award * 2 Years Marketing Product Management; Medical Writing; Regulatory; Communications * Product Launch Maven in Hospital; Laboratory; Clinic; VA; LTCF; Nursing Home etc.", 'Pharmaceutical Sales Executive', 'Mayo Clinic Health System Onalaska WI', '[{"company":"Mayo Clinic Health System Onalaska WI","company_id":null,"location":"La Crosse, Wisconsin, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Mayo Clinic Health System Onalaska WI","title":"Access and Navigation Specialist"}],"url":""},{"company":"Ashley Furniture Industries","company_id":null,"location":"Arcadia, WI","positions":[{"description":"* Our production team produced at 170% of goal to target * Our production team produced at 170% of goal to target","duration":"Oct 2016 Jun 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2019","start_date":"Oct 2016","subtitle":"Ashley Furniture Industries","title":"Fabrication Manager"}],"url":""},{"company":"Going Mobile, LLC","company_id":"going-mobile","location":"La Crescent, MN Area","positions":[{"description":"+++Relationships+++Communications+++Social Networking+++Customer Service+++Needs Analysis+++Business Development and Sales +++Relationships+++Communications+++Social Networking+++Customer Service+++Needs Analysis+++Business Development and Sales","duration":"Jan 2006 Sep 2016 10 years 9 months","duration_short":"10 years 9 months","end_date":"Sep 2016","start_date":"Jan 2006","subtitle":"Going Mobile, LLC","title":"FINANCIAL SERVICES SALES; Independent Contractor"}],"url":"https://www.linkedin.com/company/going-mobile"},{"company":"Amylin Pharmaceuticals","company_id":"amylin-pharmaceuticals","location":"Appleton, WI","positions":[{"description":"* Co-Launched Byetta for Type II Diabetes Alongside Eli Lilly* Co-Launched Symlin for Type I Diabetes with Lilly* Rapidly Won Formulary Approvals at Network, Agnesian Health * Co-Launched Byetta for Type II Diabetes Alongside Eli Lilly* Co-Launched Symlin for Type I Diabetes with Lilly* Rapidly Won Formulary Approvals at Network, Agnesian Health","duration":"May 2005 Dec 2005 8 months","duration_short":"8 months","end_date":"Dec 2005","start_date":"May 2005","subtitle":"Amylin Pharmaceuticals","title":"Biotech Diabetes Specialty Sales"}],"url":"https://www.linkedin.com/company/amylin-pharmaceuticals"},{"company":"City Directories","company_id":null,"location":"La Crosse, WI, Winona, MN, Rochester, MN, Austin, MN etc.","positions":[{"description":"+++Called Upon Business Owners, Marketing Directors+++Helped Prospect Identify Their Ideal Customer+++Sold Mailing Lists to Help Prospect Locate, Target New Customers+++Advertising and Marketing+++New Business Development and Sales +++Called Upon Business Owners, Marketing Directors+++Helped Prospect Identify Their Ideal Customer+++Sold Mailing Lists to Help Prospect Locate, Target New Customers+++Advertising and Marketing+++New Business Development and Sales","duration":"Sep 2000 Apr 2005 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2005","start_date":"Sep 2000","subtitle":"City Directories","title":"District Sales Manager"}],"url":""},{"company":"Pharmacia-Upjohn","company_id":null,"location":"IA, WI, MN MI & the U.P. of MI","positions":[{"description":"* Completed Pre-Launch for Antibiotic Zyvox (Linezolid) with Laboratory, PharmD., I.D. in 50 Hospitals* Launched Low-Molecular Weight Heparin Fragmin (Dalteparin) to Hem/Onc, Surgery, Cardiology* Detailed Cardiologists, IM, FP, DON etc. on DVT, PE, MI Prevention & Treatment * Completed Pre-Launch for Antibiotic Zyvox (Linezolid) with Laboratory, PharmD., I.D. in 50 Hospitals* Launched Low-Molecular Weight Heparin Fragmin (Dalteparin) to Hem/Onc, Surgery, Cardiology* Detailed Cardiologists, IM, FP, DON etc. on DVT, PE, MI Prevention & Treatment","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"Pharmacia-Upjohn","title":"Specialty Sales; Hospital Sales; Laboratory Sales; Antibiotics, Anti-Thrombotic, CV, Transplant"}],"url":""},{"company":"Pharmacia Upjohn","company_id":null,"location":"La Crosse, WI, Winona, MN, Rochester, MN ( Mayo Clinic )","positions":[{"description":"* Named Center of Excellence for Antibiotic Vantin (Cefpodoxime) for Managed Account Team MN;* Trained New Hires How to Position Vantin as \\"Step-Down\\" Therapy from I.V. Vancomycin* Won Over 20 Hospital Formulary Approvals for Vantin, Fragmin and BP-Lowering Altace (Ramipril)* Drove a Turnaround in Team MN Vantin Sales from Non-Retail to Retail Sectors +85% Y-O-Y* Planned Targeted Community Awareness-Raising Projects for OCD, Luvox (Fluvoxamine) * Named Center of Excellence for Antibiotic Vantin (Cefpodoxime) for Managed Account Team MN;* Trained New Hires How to Position Vantin as \\"Step-Down\\" Therapy from I.V. Vancomycin* Won Over 20 Hospital Formulary Approvals for Vantin, Fragmin and BP-Lowering Altace (Ramipril)* Drove a Turnaround in Team MN Vantin Sales from Non-Retail to Retail Sectors +85% Y-O-Y* Planned Targeted Community Awareness-Raising Projects for OCD, Luvox (Fluvoxamine)","duration":"1993 1996 3 years","duration_short":"3 years","end_date":"1996","start_date":"1993","subtitle":"Pharmacia Upjohn","title":"Regional Account Manager; Managed Care & Hospital Sales"}],"url":""},{"company":"The Upjohn Company","company_id":null,"location":"Kalamazoo, MI","positions":[{"description":"* Accountable to both U.S. and International Xanax Product Managers* Served on a Cross-Functional Team Investigating the \'Social Issues\'\u200b of Benzodiazepine Utilization* Member of \'Xanax-- First for Panic\' Product Launch Team for Business Group IV CNS* Worked wi/Product Mgt., Sales Mgt., MSL-CNS, Agencies, Regulatory, Leading Psychiatrists etc.* Responsible for Xanax and Halcion Product Color Change Project* Corporate Representative for The Upjohn Co. to Pharmaceutical Manufacturers Association P.M.A.* Combed the Psychiatric Literature and Communicated Findings to a 1300-Person Sales Force","duration":"1990 1992 2 years","duration_short":"2 years","end_date":"1992","start_date":"1990","subtitle":"The Upjohn Company","title":"Communications Specialist, CNS Psychiatry, U.S. and International Markets"}],"url":""}]', '["BRIAN WEILER “Hans has demonstrated outstanding character qualities in delivering products and services for clients served by the Mitchell Group and Triple AAA. In combination with his expert knowledge of vendor\'s products Hans would make an excellent member or leader of a group of sales associates for any organization”","Michael Kozel “Hans is respected sales professional”"]']
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The agent's job is to oversee learning and talent development initiatives at a healthcare company. Today, the agent is reaching out to the user, who is the Economic Development Director at the City of Anaheim, to discuss potential collaboration on training programs for the city's economic growth initiatives.
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Agent: ['Janet Cattani', "Dynamic Senior Leader with experience in Sales, Learning and Talent Development, and Organizational Development. I am passionate about engaging people and developing leaders to build high performance teams. I oversee multiple business lines and execute organization-wide strategy. I work closely with leaders to accelerate performance through skills training, leadership development, mentoring and coaching, continuous education and recruiting and retention programs. My leadership has contributed to an industry leading organization being recognized multiple times on Fortune magazine's “100 Best Companies to Work For” and being named one of the top five training organizations in the world by Training 125 magazine. I hold a Major in Organizational Communications from Utah State University along with Leadership Certifications from the University of Utah and Harvard University. Competencies: Leadership Development, Organizational Effectiveness, Sales Enablement, Talent Acquisition & Retention, Succession Planning, Executive & Career Coaching, Performance Improvement, Change Management, Customer Experience Strategies, Employee Engagement & Culture, Cross Functional Team Collaboration, Project Management, Curriculum Design, Training Delivery, Needs Assessment, Learning & Development, Onboarding, Communications, Process Improvement, Employee Relations", 'Sr. Director, Learning and Talent Development at CHG Healthcare', 'CHG Healthcare', '[{"company":"CHG Healthcare","company_id":"chg","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"Senior leader with the ability to lead leadership and organizational development initiatives in a people centered organization with over 3,000 employees. It is very rewarding to have Initiatives adopted across divisions of similar size, achieving learning and development strategic goals and direction. - People Leadership - Multi-Brand training consultant for all divisions within CHG Healthcare - Oversee the day to day operations of the CompHealth Locums Physician and Allied training team- Support the cultural on-boarding of various CHG support teams including Talent Acquisition, IT, Marketing and HR-Responsible for interviewing, hiring, on-boarding, and developing all learning and development professionals -Evolve new hire training program to include blended learning options and virtual learning modules","duration":"Jan 2015 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Jan 2015","subtitle":"CHG Healthcare","title":"Senior Director of Learning & Talent Development"},{"description":"Senior leader over the CHG sales and business partner training program. My responsibilities included: - People Leadership - Developed course curriculum - Coaching and development of sales staff- Designed new hire training lanes including client development, physician recruitment and account management, and business partner training for 6+ support roles - Assessed and implemented leadership development courses aligned with company\'s CORE values - Created leadership assessment metrics and partnered with executives to communicate measurements - Facilitated leadership development courses - Evaluated and updated training curriculum","duration":"Dec 2010 Jan 2015 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jan 2015","start_date":"Dec 2010","subtitle":"CHG Healthcare","title":"Director of Learning & Talent Development"},{"description":"Designed and implemented comprehensive sales training program for flagship CHG healthcare sales division. Expanded training team to include all support team roles and administrative positions. My responsibilities included: - Recruited, interviewed, hired, and built the training team including creating job profiles and pay scales - Mapped current state or sales process and identified best practices- Collaborated with sales leaders to align on training needs and gaps - Explored and presented best practices from top training programs in various industries - Prepared training program proposals and presented to division senior leaders - Created division on-boarding and new hire training program - Facilitated instructor led training for a variety of topics","duration":"Nov 2006 Dec 2010 4 years 2 months","duration_short":"4 years 2 months","end_date":"Dec 2010","start_date":"Nov 2006","subtitle":"CHG Healthcare","title":"Manager of Learning & Talent Development"}],"url":"https://www.linkedin.com/company/chg"},{"company":"Makau Corporation","company_id":"makau-corporation","location":"Greater Provo Area","positions":[{"description":"Within this leadership role, I worked closely with founders and executives to set the trajectory, by driving innovative sales and business development strategies that propelled organizational growth for this Utah-based technology training start-up company. -Energized alliance, partner and channel marketing with Dell, HP, IBM, Intel, Novell, and Microsoft through development of co-branded training that was included with every software and hardware bundled purchase-Established custom professional development division to include technical and soft skills training increasing projected sales of $3M to $7M-Responsible for staff recruitment, hiring, development and retention. Built team to include 3 senior leaders and 40 sales representatives within first two years","duration":"Jan 2001 Nov 2006 5 years 11 months","duration_short":"5 years 11 months","end_date":"Nov 2006","start_date":"Jan 2001","subtitle":"Makau Corporation","title":"VP of Sales and Business Development"}],"url":"https://www.linkedin.com/company/makau-corporation"}]', '["Tarah Savage “Having the opportunity to work with Janet was one of the highlights of my career. She is personable, dedicated to her work with learning and development, and a generous giver of time to her team. Janet is genuinely welcoming to each new hire who is brought into the company and helps them to know that they will always have an advocate. Transparency and communication are what she thrives on and she makes it known that she expects it from each of her team members. She is not afraid to step forward and ask the difficult questions that ultimately push a project to its best outcome. I am grateful to have learned from Janet and would recommend her to any company seeking a top tier director. ”","Kendal Nani, MBA “Janet is the type of leader that believes in people and in their innate goodness. She assumes positive intent and her can-do attitude is contagious. Janet hired me from the outside in 2016 into CHG. I didn\'t know it at the time but being hired externally was not very common much less landing a position at CHG. Janet believed in me and was my advocate. This continued throughout our working relationship and then expanded as friends. Never before have I experienced having a leader that I could feel 100% comfortable being myself. Janet made it easy to trust her as I knew she had only good intentions for me and my growth - both for positive situations and areas for improvement. I would recommend Janet to any organization due to her vast sales, learning and development, curriculum design and leadership abilities. She is pure class and a pleasure to work with. She is the type of leader and professional any organization would want to represent them especially for client or new hire-facing roles. She is an engaging and polished presenter and always dresses to impress! Everyone loves Janet :) ”"]']
User: ['Sergio M. Ramirez', 'Responsible for all aspects of development for high profile development projects, including residential, commercial, hospitality, and mixed-use projects.', 'Director at City of Anaheim', 'City of Anaheim', '[{"company":"City of Anaheim","company_id":"city-of-anaheim","industry":"Government Administration","location":"United States","positions":[{"description":"Economic Development Department Economic Development Department","duration":"Aug 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Aug 2021","subtitle":"City of Anaheim","title":"Economic Development Director"}],"url":"https://www.linkedin.com/company/city-of-anaheim"},{"company":"City of Long Beach","company_id":"longbeachcity","location":"","positions":[{"description":"As of January 4th, 2017, I will be assuming the new role of Deputy Director for the Economic & Property Development Department of the City of Long Beach. I am excited to join the team in the City of Long Beach, a dynamic and forward thinking community. I am very grateful for the past 13 years in the City of Anaheim and the many positive experiences and projects that I had the opportunity to be part of. I will continue to hold my position on the executive board of the Anaheim\'s MUZEO museum and cultural center in \\"CTRCity Anaheim\\" and excited to able continue to serve the community of the City of Anaheim in that capacity. I welcome you to contact me in the City of Long Beach once I begin. Please stay posted for new contact information. You can always contact me via my cell phone at (714) 345-2864.","duration":"Dec 2016 Aug 2021 4 years 9 months","duration_short":"4 years 9 months","end_date":"Aug 2021","start_date":"Dec 2016","subtitle":"City of Long Beach","title":"Deputy Director of Economic & Property Development"}],"url":"https://www.linkedin.com/company/longbeachcity"},{"company":"City of Anaheim, Community & Economic Development","company_id":"city-of-anaheim","location":"anaheim, ca","positions":[{"description":"Responsible for implementation of retail, mixed-use, hotel, residential, sports facility, and special development projects. Responsible for implementation of retail, mixed-use, hotel, residential, sports facility, and special development projects.","duration":"Dec 2004 Dec 2016 12 years 1 month","duration_short":"12 years 1 month","end_date":"Dec 2016","start_date":"Dec 2004","subtitle":"City of Anaheim, Community & Economic Development","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/city-of-anaheim"},{"company":"City of Paramount","company_id":null,"location":"Paramount, CA","positions":[{"description":"Responsible for Planning, Redevelopment and Economic Development functions. Responsible for Planning, Redevelopment and Economic Development functions.","duration":"Feb 2002 Dec 2004 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2004","start_date":"Feb 2002","subtitle":"City of Paramount","title":"Community and Economic Development Planner"}],"url":""},{"company":"Willdan","company_id":"willdan","location":"Industry, CA","positions":[{"description":"Responsible for providing Community Development consultant services to various municipalities throughout Southern California. Cities included: Cerritos, San Gabriel, Sierra Madre, Baldwin Park, Paramount, and La Puente. Responsible for providing Community Development consultant services to various municipalities throughout Southern California. Cities included: Cerritos, San Gabriel, Sierra Madre, Baldwin Park, Paramount, and La Puente.","duration":"Jan 2000 Feb 2002 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2002","start_date":"Jan 2000","subtitle":"Willdan","title":"Community Development Consultant"}],"url":"https://www.linkedin.com/company/willdan"}]', '["Dylan Jones “I have had the pleasure of collaborating with Sergio over the past six years on multiple occasions. I supported his effort to create a new Baseball TOD Vision on the 150 acre Angels site while he was at the City of Anaheim, and more recently his effort to develop a new vision for the Long Beach Waterfront. From my position at Gensler I have found Sergio to be a clear, organized and visionary leader. Sergio understands and knows how to leverage the power of relationships, and has proven adept at bringing the right people together to further projects that at their core, serve the communities within which they reside. Sergio is a consummate professional, and also connects with those he collaborates at a human level. He is an effective leader that mixes visionary excitement with pragmatic know-how of the community building process. I personally consider Sergio a very important client and a good friend, and recommend him without hesitation in all professional collaborations. ”","Barret Bradley “Sergio is an exemplary government leader, and a major piece of the rock-solid team at the City of Long Beach that is pushing the City to new heights every year. Sergio is proactive and puts great emphasis on supporting business and growth, often uniting cross-departmental resources at the city with various community stakeholders to get things done. In my capacity overseeing a large development project in Long Beach, Sergio has proved to be an invaluable ally and resource, often helping us clear roadblocks and navigate difficult situations to achieve our collective goal - to create a great amenity for the city and to establish a place where many retailers, restaurants, and services can be successful.”"]']
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The agent's job is to provide business project analysis and quality review and audit, and today the user is reaching out to the agent because they need assistance in managing a major IT system upgrade project at their organization.
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Agent: ['Meggin McClarty', 'Self-motivated business professional with over 18 years of experience in benefits administration and outsourcing with a focus on Business Project Analysis and Quality Review and Audit; Excellent oral and written communication skills with proven ability to partner and influence key cross-functional stakeholders to gain buy-in and achieve goals. Demonstrated success through relationship building, collaboration, commitment, and ability to adapt to a changing environment.', 'Business Project Advisor at Evernorth', 'Cigna', '[{"company":"Cigna","company_id":"cigna","industry":"Health, Wellness and Fitness","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Cigna","title":"Business Project Advisor"},{"description":"","duration":"Jan 2018 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Cigna","title":"Business Project Senior Specialist"},{"description":"","duration":"Apr 2015 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Cigna","title":"Quality Review/Audit Sr Spec"}],"url":"https://www.linkedin.com/company/cigna"},{"company":"Choicelinx","company_id":"choicelinx","location":"","positions":[{"description":"Developement of test cases for defined client requirementsExecution of completed test planInspections of execution results to detect defects and/or errors.Documentation of defects and errors with resolution and retesting within project deliverable. Internal efficienciesClient support Developement of test cases for defined client requirementsExecution of completed test planInspections of execution results to detect defects and/or errors.Documentation of defects and errors with resolution and retesting within project deliverable. Internal efficienciesClient support","duration":"Jul 2010 - Present 11 years 8 months","duration_short":"11 years 8 months","end_date":"Present","start_date":"Jul 2010","subtitle":"Choicelinx","title":"Quality Control and Testing Specialist"}],"url":"https://www.linkedin.com/company/choicelinx"},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":"","positions":[{"description":"High level data analysisDefining and documenting client requirements,Configuration implementationEnd to end quality assurance system testing aUser acceptance testing.Internal efficienciesClient support High level data analysisDefining and documenting client requirements,Configuration implementationEnd to end quality assurance system testing aUser acceptance testing.Internal efficienciesClient support","duration":"2001 2010 9 years","duration_short":"9 years","end_date":"2010","start_date":"2001","subtitle":"Fidelity Investments","title":"Sr. Project/Business Analyst"}],"url":"https://www.linkedin.com/company/fidelity-investments"},{"company":"Hesser College","company_id":"hesser-college","location":"","positions":[{"description":"","duration":"Jan 1988 Mar 2001 13 years 3 months","duration_short":"13 years 3 months","end_date":"Mar 2001","start_date":"Jan 1988","subtitle":"Hesser College","title":"Business Office"}],"url":"https://www.linkedin.com/company/hesser-college"}]', '["Bob Deignan “Meggin is a detail oriented analyst with a strong work ethic, excellent communication, organization, and trouble shooting skills. I highly recommend Meggin.”","Kay May “Meggin is a highly skilled business analyst. She has stellar technical skills as well as a solid understanding of the underlying business requirements of the systems she supported. Her outstanding work efforts helped us turn a dissatisfied client into a satisfied, referenceable client.”"]']
User: ['John D.', 'Experienced IT Infrastructure and Operations leader. My strengths include a broad base of technical knowledge, project and personnel management, process improvement and working with diverse groups, near and far. I enjoy what I do and strive to find the next opportunity for improvement.', 'VP, IT Infrastructure at Workers Credit Union', 'Workers Credit Union', '[{"company":"Workers Credit Union","company_id":"workerscu","industry":"Banking","location":"Littleton, Massachusetts, United States","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"Workers Credit Union","title":"VP, IT Infrastructure"}],"url":"https://www.linkedin.com/company/workerscu"}]', '["“John has a remarkable ability to stay focused and poised - no matter the problem at hand. He\'s equally adept at managing personalities and systems and built a very talented team at Montpelier. His team maintained high levels of systems availability (and customer satisfaction) while executing several major upgrades.”","“I can\'t say enough good things about John Demerjian. We worked well together side by side for several years on some pretty big projects. Major technology renovations with complete rip and replace system upgrades - transformation of several data centers, design of a new data center, office moves, change of IT system architectures to Virtual, DR site build out, Multiple vendor SAN Implementations etc.. John could always be counted on and was always prepared from the beginning of a project until the end. I would hire John in a second to build out for anyone the system monitoring and notification setup he did at S&W - it was first class!”"]']
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The agent's job is to perform technical analysis in the banking industry, and today, the agent is reaching out to the user, a marketing and communications professional, because they need assistance in optimizing their company's marketing communication programs to promote key products.
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Agent: ['Tim Pepe', 'Technical Analyst currently in the banking industry. Interested in application, network, or server monitoring utilizing enterprise wide software solutions such as BMC Patrol, Compuware Vantage and Openview. Able to utilize scripting tools to further customize monitoring. Scripting languages include VBScript, PowerShell, and Perl.Specialties: Application, distributed server and network monitoring.', 'Senior Software Engineer at PNC Financial Services Group', 'PNC Financial Services Group', '[{"company":"PNC Financial Services Group","company_id":"pnc-bank","industry":"Financial Services","location":"","positions":[{"description":"","duration":"2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2009","subtitle":"PNC Financial Services Group","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/pnc-bank"},{"company":"National City Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2009 5 years","duration_short":"5 years","end_date":"2009","start_date":"2004","subtitle":"National City Corporation","title":"Automation Consultant"}],"url":""},{"company":"National City Bank","company_id":"national-city-bank","location":"","positions":[{"description":"","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"National City Bank","title":"Tech Analyst"}],"url":"https://www.linkedin.com/company/national-city-bank"},{"company":"Genix","company_id":"kgkgenix","location":"","positions":[{"description":"","duration":"1985 1999 14 years","duration_short":"14 years","end_date":"1999","start_date":"1985","subtitle":"Genix","title":"Systems Programmer"}],"url":"https://www.linkedin.com/company/kgkgenix"}]', '["LinkedIn User “Tim is one of those guys who just gets things done. He\'s not loud about it, he\'s not flashy, and he doesn\'t brag. But at the end of the day, his task list is empty and he goes home with a clean concience. I\'ve seen him handle overnight on-call issues without raising a fuss, and come in the next day to get his regular work completed. Tim is unflappable in the face of crisis (probably a result of his years as an EMT. He\'s seen worse than a downed server!). He\'s able to assess a situation and figure out what needs to be done to resove it. He asks for help when he needs it (which isn\'t often), but usually he involves others to give them a chance to learn what he knows.”","Sheila Farrell “I worked with Tim Pepe on different printer projects within the National City environment and participated on the Employee Engagement Team establishing a Mentor/Mentee program. He is very technical and is able to analyze data, offer viable solutions, and implement the resolution to technical issues in a very professional manner. He possess great technical skills as well as customer service. I would be happy to have him on my team.”"]']
User: ['Jennifer Hicks', 'Marketing and Communications Professional', 'Senior Product Marketing Manager at Wolters Kluwer Lien Solutions', 'Wolters Kluwer Lien Solutions', '[{"company":"Wolters Kluwer Lien Solutions","company_id":"wkliensolutions","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Wolters Kluwer Lien Solutions","title":"Senior Product Marketing Manager"}],"url":"https://www.linkedin.com/company/wkliensolutions"},{"company":"Sunnova Energy Corp.","company_id":"sunnova","location":"Houston, Texas Area","positions":[{"description":"","duration":"Oct 2018 Apr 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2021","start_date":"Oct 2018","subtitle":"Sunnova Energy Corp.","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/sunnova"},{"company":"LyondellBasell","company_id":"lyondell-basell","location":null,"positions":[{"description":"• Ensures consistent company branding, both messaging and look, throughout customer communications and collateral• Develops and executes integrated marketing communication programs to promote key products; campaign could include multiple tactics, such as print collateral, print and online advertising, web content, videos, testimonials, etc. focused on customer value proposition • Leads internal and external commercial-related communications associated with mergers and acquisitions • Develops templates, procedures and processes to optimize department effectiveness• Produces integrated trade advertising plans and concepts • Develops and executes marketing communications strategies for tradeshows and events","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"LyondellBasell","title":"Marketing Program Manager, Global"},{"description":"• Played key role, from inception to execution, in launching new company brand (messaging, tagline and look and feel), including managing the overall project, researching the perceptions and messaging preferences of key stakeholders (employees, potential employees, investors and customers), helping create internal and external communication plans, and developing customer-focused collateral and communications • Established department metrics to evaluate internal and external campaigns and improve department performance; reports sent to senior executives • Develops comprehensive crisis communications processes and implements department training program• Creates Corporate Communications yearly business plan, objectives and budget; responsible for ensuring department executes objectives and stays on budget","duration":"Aug 2015 Jul 2017 2 years","duration_short":"2 years","end_date":"Jul 2017","start_date":"Aug 2015","subtitle":"LyondellBasell","title":"Performance Improvement and Analytics Manager"},{"description":"● Led global website(lyb.com) revamp project for marketing communications; worked with over 100 subject matter experts to develop content, graphics and a user-friendly navigation for more than 2000 products● Managed marketing communications programs and associated budget● Developed key collateral, including web content, brochures and mass emails● Executed email marketing campaigns to generate leads for specialty business","duration":"Mar 2015 Aug 2015 6 months","duration_short":"6 months","end_date":"Aug 2015","start_date":"Mar 2015","subtitle":"LyondellBasell","title":"Marketing Communications Manager, Americas"}],"url":"https://www.linkedin.com/company/lyondell-basell"},{"company":"PAC","company_id":"pac","location":"Houston, TX","positions":[{"description":"• Created and executed global marketing communications plan and budget • Revamped sales lead program by introducing an integrated approach, including white paper sponsorships, print/online advertising, webinars, tradeshows, email marketing and promotional videos; generated more than1900 new leads in one year and built opt-in mailing list by over 1400%• Developed new sales tools and product collateral structure featuring customer-value proposition messaging • Implemented global CRM system capable of measuring ROI of marketing campaigns; reallocated funds to digital campaigns based on lead close rate • Restructured company website to improve branding, usability, content and SEO, as well as implemented multi-lingual capabilities based on strategic growth initiatives; increased website traffic by 60% in one year • Established social media channels to promote company as thought leader","duration":"Aug 2011 Mar 2015 3 years 8 months","duration_short":"3 years 8 months","end_date":"Mar 2015","start_date":"Aug 2011","subtitle":"PAC","title":"Marketing Communications Manager"}],"url":"https://www.linkedin.com/company/pac"},{"company":"PAS","company_id":"pas","location":null,"positions":[{"description":"● Developed and executed strategic annual marketing communications plan and budget● Promoted company as industry thought leader through press tours, trade articles, white papers and speaking engagements; organized global press tour with over 15 publications to promote new-to-market software ● Developed lead generation program for promoting new software and releases to existing and potential customers via email marketing, webinars and online advertising ● Set up and maintained Customer Relationship Management (CRM) database for Marketingdepartment, including tracking leads to determine marketing effectiveness of campaigns● Planned and executed integrated marketing campaigns for all product launches● Handled all media relations, including press tours, press releases and articles● Planned tradeshows and speaking engagements ● Developed all marketing collateral, including brochures, white papers and presentations","duration":"Jan 2009 Aug 2011 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2011","start_date":"Jan 2009","subtitle":"PAS","title":"Marketing Communications Manager"},{"description":"● Developed and executed strategic annual marketing communications plan ● Planned tradeshows, speaking engagements and annual users conference● Developed all marketing collateral, including brochures, white papers and presentations● Executed three-day annual users conference by organizing the technical program, event promotion, printed materials and all meeting logistics; this was the first large customer event executed at this company and was very well-received by clients● Established new company website promoting technical content for lead generation, including white papers and recorded webinars","duration":"Nov 2005 Jan 2009 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2009","start_date":"Nov 2005","subtitle":"PAS","title":"Marketing Specialist"}],"url":"https://www.linkedin.com/company/pas"}]', '["“Jennifer was a key player in Sunnova’s marketing team. I had the pleasure of working with her as both a co-worker and then later as one of my direct reports. She is an exceptional team player, always going above and beyond to help in any way. She drives successful results with her strong knowledge base, ability to deliver on commitments, and attention to detail. Additionally, Jennifer is always seeking opportunities to streamline processes to free herself and the team for new challenges. She was a joy to work with and would be an asset to any company.”","“ I had the pleasure of working with Jennifer at Sunnova. As part of my compliance review of all marketing materials, I was able to experience first hand Jennifer’s work product. Her ability to effectively communicate and her strong research skills, coupled with her technical expertise really helped her market and promote our products in a thoughtful manner. Most of all, I, personally, really appreciated her attention to detail and ability to explain the technical in a clear and customer friendly manner. ”"]']
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The agent's job is to optimize human-tech alignment for a sustainable future. Today, the user is reaching out to the agent because they need guidance on assessing and identifying skills for training, development, and coaching in their role as a Sr. Talent Engagement Specialist.
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Agent: ['Ruchi Goyal', 'The sustainable alignment of people and technology is vital to our future.Today, the two are inextricable. Technology solves business needs, such as manufacturing, supply chains, communications, and computing. But what about improving our lives? How can we leverage technology to engineer the products and platforms we need to find the right balance?Understanding how to separate the noise from the signals is key. Focus on adopting technology that enhances responsible business, customer experience and quality of life. Build on proven digital technologies. Invest in STEM education, professional development and a diverse, equitable and inclusive community of minds to steer the next digital revolution.I lead Product, Platform and Engineering Modernization for Accenture in North America. I provide guidance from strategy to execution to operations in engineering process, organizational structure, digital architecture and product design. My team helps our enterprise clients at each step of their digital transformation: accelerating platform growth, refining manufacturing ecosystems and adopting proven technologies, like cloud, edge and applied AI.In my 25+ years in product and engineering, as a tech, manager and leader, I’ve learned building blocks and business challenges are the same no matter the industry. Success relies on support. Support from friends and family, teachers and mentors, our colleagues and CEOs. To drive impact towards responsible business and sustainability, you need to pay it forward. Reach out if you’re interested in joining a conversation that will bring balance and alignment to our tech-filled lives.To close, I would like to quote Amanda Gorman, National Youth Poet Laureate:“We will not be turned around or interrupted by intimidation because we know our inaction and inertia will be the inheritance of the next generation, become the future.Our blunders become their burdens.But one thing is certain.If we merge mercy with might, and might with right, then love becomes our legacy and change our children’s birthright.So let us leave behind a country better than the one we were left.”', 'Product and Platform Engineering Leader | Optimizing human-tech alignment for a sustainable future | Forbes Council Member', 'Accenture', '[{"company":"Accenture","company_id":"accenture","industry":"Information Technology and Services","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Accenture","title":"Managing Director, Products, Platforms, and Engineering (Global)"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Real Algorithms Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"Real Algorithms Inc.","title":"Angel Investor, Product Consultant"}],"url":""}]', '["Brett H. “Ruchi is super smart. But more importantly, Ruchi is a superb human. As the person driving the acquisition and integration of the company I founded Ruchi displayed a truly human empathy toward our people that made our transition not only possible but positive. I will always be thankful to Ruchi for treating our staff with the utmost respect, care and compassion, and would highly recommend her for any position requiring not just high IQ but truly exceptional EQ.”","Mike Mannion “I’ve been fortunate to work directly with Ruchi for the past year - and she’s a fantastic engineering/product leader. She has the ability to understand evolving business conditions and technical complexity equally well, and because of that she’s able to shape complex technical solutions that make sense and are achievable. My company joined Accenture via an acquisition, and in the last year, Ruchi has been able to establish great working relationships with all of our key leaders. She’s been a wonderful coach to guide new team members through Accenture’s processes and methodologies, while always looking to retain the elements of our company that made us attractive for acquisition in the first place. She’s intelligent, dedicated and aspirational, and she’s also pragmatic about what can or should be done quickly, and what fits in the technical environment of the customer. The success of the acquisition, as well as the success of our customers and team members can be traced to Ruchi’s desire to make sure everyone on the team was treated with respect and we continued to deliver excellence to our customers. She handled all of this work with humor and grace, and she has quickly become a trusted leader who gets things done, challenges the team to push boundaries, and positions team members for success in their careers and with their projects and clients. ”"]']
User: ['Shaquille Anthony', 'Versatile professional, with proven leadership skills, looking to obtain a position in an environment fosters professional growth, supports creativity, innovation, and collaboration. Adept at assessing and identifying skills for training, development, and coaching. Skilled in Customer Service, Microsoft Word, Public Speaking, Social Media, and Microsoft PowerPoint. Strong support professional with a Bachelors of Business Administration focused in Human Resources Management from Western Michigan University.', 'Sr. Talent Engagement Specialist at SpartanNash', 'SpartanNash', '[{"company":"SpartanNash","company_id":"spartannash","industry":"Transportation, Logistics and Storage","location":"United States","positions":[{"description":"","duration":"Sep 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Sep 2021","subtitle":"SpartanNash","title":"Sr. Talent Engagement Specialist"}],"url":"https://www.linkedin.com/company/spartannash"},{"company":"Spectrum Health","company_id":"spectrum-health","location":"Grand Rapids, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Oct 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2021","start_date":"Sep 2020","subtitle":"Spectrum Health","title":"Sr. Talent Program Specialist"}],"url":"https://www.linkedin.com/company/spectrum-health"},{"company":"LINC Community Revitalization, Inc.","company_id":"linc-community-revitalization-inc.","location":"Grand Rapids, Michigan","positions":[{"description":"","duration":"Jul 2018 Sep 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2020","start_date":"Jul 2018","subtitle":"LINC Community Revitalization, Inc.","title":"Workforce Development & Employment Liaison"}],"url":"https://www.linkedin.com/company/linc-community-revitalization-inc."},{"company":"Revolution Culture Movement","company_id":null,"location":"Grand Rapids, Michigan","positions":[{"description":". Recruit and audition band members. Lead strategic team meetings. Developing relationships with people in other functional areas to assure that the best experience is created. Promote campaigns and special events . Recruit and audition band members. Lead strategic team meetings. Developing relationships with people in other functional areas to assure that the best experience is created. Promote campaigns and special events","duration":"May 2014 May 2020 6 years 1 month","duration_short":"6 years 1 month","end_date":"May 2020","start_date":"May 2014","subtitle":"Revolution Culture Movement","title":"Assistant Music Director"}],"url":""},{"company":"Gerald R Ford Job Corps","company_id":"gerald-r-ford-job-corps","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"","duration":"Mar 2017 Jul 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2018","start_date":"Mar 2017","subtitle":"Gerald R Ford Job Corps","title":"Career Development Specialist"}],"url":"https://www.linkedin.com/company/gerald-r-ford-job-corps"},{"company":"Lake Michigan Credit Union","company_id":"lake-michigan-credit-union","location":null,"positions":[{"description":"• Effectively assist credit union members with account information• Demonstrate knowledge about company products and services• Effectively deomonstrae PRIDE in all interactions• Accurately assist credit union members with setting up online access to account• Activiely assist other employees with training and development","duration":"Aug 2016 Mar 2017 8 months","duration_short":"8 months","end_date":"Mar 2017","start_date":"Aug 2016","subtitle":"Lake Michigan Credit Union","title":"Call Center Specialist"},{"description":"• Efficiently assisted credit union members with processing transactions• Maintained a friendly, member focused experience• Received multiple “Outstanding Customer Service’ awards","duration":"Aug 2015 Aug 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2016","start_date":"Aug 2015","subtitle":"Lake Michigan Credit Union","title":"Teller II"}],"url":"https://www.linkedin.com/company/lake-michigan-credit-union"},{"company":"Fifth Third Bank","company_id":"fifth-third-bank","location":"","positions":[{"description":"• Assisted customers with budgetary recommendations• Received a ‘Certificate of Excellence’ for high ratings in customer service• Strengthed customers trust in the bank by providing excellent customer service and accuracy• Strategically managed customer information and business profiles• Assisted with training and mentoring of new employees • Assisted customers with budgetary recommendations• Received a ‘Certificate of Excellence’ for high ratings in customer service• Strengthed customers trust in the bank by providing excellent customer service and accuracy• Strategically managed customer information and business profiles• Assisted with training and mentoring of new employees","duration":"Jul 2014 Aug 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2015","start_date":"Jul 2014","subtitle":"Fifth Third Bank","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/fifth-third-bank"},{"company":"Foot Locker","company_id":"footlocker","location":"Muskegon, Michigan","positions":[{"description":"• Received recognition for leading sales for 2 consecutive months• Assisted customers with their purchases while providing essential information about purchases• Demonstrated excellent customer service skills • Received recognition for leading sales for 2 consecutive months• Assisted customers with their purchases while providing essential information about purchases• Demonstrated excellent customer service skills","duration":"Dec 2010 May 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2012","start_date":"Dec 2010","subtitle":"Foot Locker","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/footlocker"}]', '["Brad R. Smith “Shaq and I were in our master\'s program together. Shaq\'s level of preparedness, written and verbal communication skills, and overall level of care for others is something to be praised. I truly hope our paths continue to cross as he pushes me to be my best. ”","Steve Graham, MBA MEd SHRM-CP PCC “Shaq was a graduate student in a class that I taught at Cornerstone University. Even before the class started, he was asking great questions and preparing for the class. His level of organization and planning was obvious once the class began. He was able to use the performance management plan created in our class and apply it to he is work environment. It was a pleasure having him as a student. ”"]']
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The agent's job is to help agency founders build a business that can grow without them working, and today the agent is reaching out to the user because they need assistance in building scalable systems and processes for their growing digital marketing programs.
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Agent: ['Jordan Ross', 'Your systems should be an asset to your business, not a liability. But, getting to that point can be a struggle. There is only so many hours in a day and building the systems in an organization that take you to the multi-7 Figure level can be difficult. I get it. That’s where I come in. I believe that the quickest way to grow your business is through a well-designed and well documented systems and processes. From sales to operational execution, the systems and processes I will help you build in your business will increase accountability and performance in your organization; leaving you stress free at night and helping you double your revenue. If you want your team to… ☑️ Close more deals. ☑️ Flawlessly execute projects consistently. ☑️ Grow without you having to be there. ☑️ Generate more revenue. Then message me here. Let’s develop the systems that grows your business, together.', 'Helping Agency Founders build a business that can grow without them working| Ex- Amazon | DM Me for an Agency Audit', 'TALOS', '[{"company":"TALOS","company_id":"gotalos","industry":"Software Development","location":"Santa Monica, California, United States","positions":[{"description":"","duration":"Jul 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2022","subtitle":"TALOS","title":"Partner"}],"url":"https://www.linkedin.com/company/gotalos"},{"company":"8 Figure Agency","company_id":"8-figure-agency","location":"Santa Monica, California, United States","positions":[{"description":"","duration":"Jul 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jul 2020","subtitle":"8 Figure Agency","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/8-figure-agency"},{"company":"The Founders Factory","company_id":"the-founders-factory","location":null,"positions":[{"description":"The Founders Factory is the umbrella company I leverage to work 1 on 1 with clients.","duration":"Jul 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jul 2020","subtitle":"The Founders Factory","title":"Agency Systems Expert"},{"description":"","duration":"Jul 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jul 2020","subtitle":"The Founders Factory","title":"Accountability Principal"},{"description":"","duration":"Jul 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jul 2020","subtitle":"The Founders Factory","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/the-founders-factory"},{"company":"Twiz","company_id":"twizmedia","location":"Santa Monica, California, United States","positions":[{"description":"Partner overseeing operations, customer success and strategic implementation with Twiz Connect clients Partner overseeing operations, customer success and strategic implementation with Twiz Connect clients","duration":"May 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"May 2021","subtitle":"Twiz","title":"Partner"}],"url":"https://www.linkedin.com/company/twizmedia"},{"company":"KaizenCoaching","company_id":"kaizencoaching","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jul 2019 Jul 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2020","start_date":"Jul 2019","subtitle":"KaizenCoaching","title":"Business Coach"}],"url":"https://www.linkedin.com/company/kaizencoaching"},{"company":"Amazon","company_id":"amazon","location":null,"positions":[{"description":"Led organization of 800+ employees. Drove business unit to grow from 50M to 60M during my time at the site using a systems approach to drive all aspects of the business","duration":"Sep 2018 Sep 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2019","start_date":"Sep 2018","subtitle":"Amazon","title":"Operations Lead"},{"description":"","duration":"May 2017 Sep 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2018","start_date":"May 2017","subtitle":"Amazon","title":"Area Manager II"},{"description":"","duration":"Jun 2016 May 2017 1 year","duration_short":"1 year","end_date":"May 2017","start_date":"Jun 2016","subtitle":"Amazon","title":"Area Manager"}],"url":"https://www.linkedin.com/company/amazon"}]', '["Jarid Dietrich “Jordan was the clear common denominator in growing parts of the business. There\'s nothing quick and easy about business, but Jordan breaks things down and provides key insights to success. Driving new revenue was a breeze with his systems and connections. Absolutely a fantastic person, and wise beyond his years.”","Mike Duerksen 👋 “Working with Jordan and his team has solved a big pain point for me. As the leader of a growing agency, I needed to find a way to duplicate myself so I could reclaim my time to focus on business development, building a better product and growing the business. Enter Jordan and 8F. In a short time, they\'ve coached me through building systems in the agency that have allowed me to grow the team, pass on what\'s inside my head to the team by systematizing it in a way that i repeatable and scalable, and building a plan that will help me get to where I aim to be. The best part is: it was all one small step at a time. Jordan and the team have provided the roadmap and the accountability to stay consistent in my efforts to build processes, slowly but surely. That kind of consistency is already paying compounding dividends. If you\'re considering hiring 8F, feel free to message me and I\'ll share more. Highly recommend Jordan and the team.”"]']
User: ['Jordan Chapman', 'Alchemizing the quantitative and qualitative, producing actionable insights 🦋 📈📈 Marketing Strategy + Operations 👂 Customer Experience✨ Maroon & White Leadership Society 🚀 Certified Blockchain & Marketing Professional 👩🏻\u200d🔬 Research Design WizHelping brands get to market, learn, and scale! Proven track record of growing digital marketing programs 5x+ YoY.', 'Modern Marketer ⚡️ Creative Strategy = Your Vehicle to Growth', 'New Engen, Inc.', '[{"company":"New Engen, Inc.","company_id":"new-engen-inc.","industry":"Marketing Services","location":null,"positions":[{"description":"","duration":"Nov 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Nov 2020","subtitle":"New Engen, Inc.","title":"Manager, Media Services"},{"description":"","duration":"Jul 2020 Nov 2020 5 months","duration_short":"5 months","end_date":"Nov 2020","start_date":"Jul 2020","subtitle":"New Engen, Inc.","title":"Associate Manager, Media Services"},{"description":"","duration":"Sep 2019 Jul 2020 11 months","duration_short":"11 months","end_date":"Jul 2020","start_date":"Sep 2019","subtitle":"New Engen, Inc.","title":"Associate, Performance Marketing"},{"description":"","duration":"Jan 2019 Sep 2019 9 months","duration_short":"9 months","end_date":"Sep 2019","start_date":"Jan 2019","subtitle":"New Engen, Inc.","title":"Specialist, Performance Marketing"}],"url":"https://www.linkedin.com/company/new-engen-inc."},{"company":"Jove","company_id":"jovesoftware","location":"","positions":[{"description":"","duration":"Feb 2021 Jun 2021 5 months","duration_short":"5 months","end_date":"Jun 2021","start_date":"Feb 2021","subtitle":"Jove","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/jovesoftware"},{"company":"Refinery Project Management","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2018 Jan 2019 3 months","duration_short":"3 months","end_date":"Jan 2019","start_date":"Nov 2018","subtitle":"Refinery Project Management","title":"Virtual Marketing Assistant"}],"url":""},{"company":"Goldbloom Wealth Management LLC","company_id":"goldbloom-wealth-management-llc","location":"","positions":[{"description":"","duration":"Aug 2018 Nov 2018 4 months","duration_short":"4 months","end_date":"Nov 2018","start_date":"Aug 2018","subtitle":"Goldbloom Wealth Management LLC","title":"Executive Administrator & Marketing Coordinator"}],"url":"https://www.linkedin.com/company/goldbloom-wealth-management-llc"},{"company":"Paycom","company_id":"paycom","location":"Seattle, WA","positions":[{"description":"","duration":"Mar 2018 Aug 2018 6 months","duration_short":"6 months","end_date":"Aug 2018","start_date":"Mar 2018","subtitle":"Paycom","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/paycom"},{"company":"Techtronic Industries - TTI","company_id":"techtronic-industries","location":"Tukwila, WA","positions":[{"description":"","duration":"Jun 2017 Feb 2018 9 months","duration_short":"9 months","end_date":"Feb 2018","start_date":"Jun 2017","subtitle":"Techtronic Industries - TTI","title":"Marketing and Sales Representative - Leadership Development Program"}],"url":"https://www.linkedin.com/company/techtronic-industries"},{"company":"SKNZ","company_id":null,"location":"Bryan/College Station, Texas Area","positions":[{"description":"","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"SKNZ","title":"CMO / Co-Founder"}],"url":""},{"company":"Texas A&M University","company_id":"texas-a&m-university","location":"","positions":[{"description":"","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Texas A&M University","title":"Research Methodology"}],"url":"https://www.linkedin.com/company/texas-a&m-university"},{"company":"ICC United Kingdom","company_id":"international-chamber-of-commerce-uk","location":"London, United Kingdom","positions":[{"description":"","duration":"May 2015 Jun 2015 2 months","duration_short":"2 months","end_date":"Jun 2015","start_date":"May 2015","subtitle":"ICC United Kingdom","title":"Policy Intern"}],"url":"https://www.linkedin.com/company/international-chamber-of-commerce-uk"},{"company":"Student Government Association Election Commission","company_id":null,"location":"Texas A&M University","positions":[{"description":"","duration":"Sep 2013 Apr 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2015","start_date":"Sep 2013","subtitle":"Student Government Association Election Commission","title":"Debate Coordinator"}],"url":""},{"company":"Amico Nave","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2014 Jun 2014 5 months","duration_short":"5 months","end_date":"Jun 2014","start_date":"Feb 2014","subtitle":"Amico Nave","title":"Hostess/Server"}],"url":""},{"company":"Dallas Beer Kitchen","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jun 2013 Aug 2013 3 months","duration_short":"3 months","end_date":"Aug 2013","start_date":"Jun 2013","subtitle":"Dallas Beer Kitchen","title":"Server"}],"url":""},{"company":"Draftco, Inc.","company_id":"draftco-inc-","location":"Garland, TX","positions":[{"description":"","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"Draftco, Inc.","title":"Assistant Draftsman"}],"url":"https://www.linkedin.com/company/draftco-inc-"}]', '["Jacob Tally “Jordan is a fantastic marketer, and a subject matter expert when it comes to managing paid social channels. While she\'s capable of getting into the weeds, she keeps a strategic focus, pushing the brands and clients that she works with to build processes and outline the steps needed to achieve their goals and grow their businesses. More importantly however, she has a great attitude and a growth mindset. She\'s never short on new ideas to test, and is the first to raise her hand to do whatever\'s needed. In a constantly evolving marketing landscape, organizations need someone like Jordan who is looking ahead, is on top of trends, is data driven, and is constantly working to push her team forward.”","Mike Arcari “Jordan is by far the most brilliant social media expert I’ve had the pleasure of working with. I learned a tremendous amount from her in our time together. She always goes above and beyond with every project — ready to dive into the work and often coming to the table with plenty of ideas and recommendations to improve team efforts. She is tremendously personable individual, a wonderful collaborator, and has my highest recommendation.”"]']
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The agent's job is to provide direct hire, executive search, and temporary staffing solutions to high-growth companies, while the user is reaching out to the agent because they need assistance with HR strategy administration and effective recruitment for their organization.
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Agent: ['Kimberly Carpenter CPC, CTS', "Murray Resources is an award-winning recruiting firm based in Houston, Texas. Our team provides direct hire, executive search, temporary staffing, contract consulting, and temp-to-hire solutions to high-growth companies and Fortune 1000 organizations across market sectors, functions, and industries. What sets our firm apart is our dedication to providing a high-touch, high-quality experience for both our employer clients and our candidates. We've developed a unique placement process to match candidates based not only on experience and skill set, but also on how well a candidate can put that skill set to work within a particular corporate culture. As a result, Murray Resources enjoys one of the most successful track records in the industry – a 95% success rate. We invite you to visit our website (www.murrayresources.com) to learn more about our firm and why we were named a 4x winner of the Inc. 5000 fastest growing private companies in the US. Our Firm's Specialties: * Professional / Management * Engineering * IT / Technical Professionals * Accounting / Finance * Supply Chain / Operations / Manufacturing * Marketing / Sales / Customer Service * Administrative / Clerical * Light Industrial Some of our recent Awards / Recognition: * Named the #1 Best Staffing Company to Work by Staffing Industry Analysts * Top 5 Largest Direct Hire Firms (HBJ) * Houston’s Fast 100 - Fastest Growing Private Companies in Houston (HBJ) * Inc. 500 / 5000 Fastest Growing Private Companies * Economic Development Star Award", 'Director Of Recruiting at Murray Resources', 'Murray Resources', '[{"company":"Murray Resources","company_id":"murray-resources","industry":"Staffing and Recruiting","location":"Houston, Texas Area","positions":[{"description":"Responsible for overseeing the recruiting efforts of Murray Resources\' recruiting teams, which includes Murray Technical (IT, technical sales, engineering), Murray Professional (non-technical professional) and Murray Industrial (light industrial). Manage multi-site operations across all locations. Murray Resources is an award-winning recruiting firm based in Houston, Texas. Our team provides direct hire, executive search, temporary staffing, contract consulting, and temp-to-hire solutions to high-growth companies and Fortune 1000 organizations across market sectors, functions, and industries. What sets our firm apart is our dedication to providing a high-touch, high-quality experience for both our employer clients and our candidates. We\'ve developed a unique placement process to match candidates based not only on experience and skill set, but also on how well a candidate can put that skill set to work within a particular corporate culture. As a result, Murray Resources enjoys one of the most successful track records in the industry – a 95% success rate. We invite you to visit our website (www.murrayresources.com) to learn more about our firm and why we were named a 4x winner of the Inc. 5000 fastest growing private companies in the US.Our Firm\'s Specialties:* Professional / Management* Engineering* IT / Technical Professionals* Accounting / Finance* Supply Chain / Operations / Manufacturing* Marketing / Sales / Customer Service* Administrative / Clerical* Light IndustrialSome of our recent Awards / Recognition:* Named the #1 Best Staffing Company to Work by Staffing Industry Analysts* Top 5 Largest Direct Hire Firms (HBJ)* Houston’s Fast 100 - Fastest Growing Private Companies in Houston (HBJ)* Inc. 500 / 5000 Fastest Growing Private Companies* Economic Development Star Award","duration":"Mar 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Mar 2016","subtitle":"Murray Resources","title":"Director Of Recruiting"}],"url":"https://www.linkedin.com/company/murray-resources"}]', '["Judith Frushour “From the moment I met Kimberly I felt an incredible sense of professionalism and warmth. In the beginning of our relationship I was a candidate and was wondering ‘what’s next.’ She has an infectious smile that immediately relieves any nerves or concerns about being interviewed. She also has a keen sense of humor. I personally felt that we immediately hit it off and I spent the next hour or so meeting with her and her senior recruiter to interview for a specific position. By the time we wrapped up our meetings, I knew she was the epitome of a true recruitment professional alongside a personality of a friend you could call at any time to talk about the day’s stress (smile) - because she truly seems to care. In all seriousness, Kimberly was the start of my relationship with Murray Resources. And it continued – and continues – to grow. I was hired as the Director of HR to build an aggressive-growth company from the ground up. I hired all of my HR staff members from Murray. There’s a special knack that Kimberly has about finding the right fit. That’s not just finding the technical ability of a candidate, but the culture and personality fit of a team. She has a sixth-sense of knowing what fits. Of course being in an aggressive business, there’s other ‘vendors’ to research and review to present to the C-Suite (pricing, quality of service, candidates, etc.). It always landed with Kimberly. I have 4 amazing HR staff members at our corp office because of her. We all share that common bond because it wasn’t intentional, it was that she KNEW her client inside and out. This was not exclusive at all; this was Kimberly’s unimaginable ability to find a fit between partners in a job that required long hours, hard skills, and a true personality fit as an HR “family.” I will always reach out to her and Murray first. In my next search, when and if needed, it will always lead back to her. I am grateful to meet such a quality professional, more-so to work with such an amazing professional woman who’s a class act with sharp corporate wit. Thank you for all you do. Talk soon!”","Greg Stroud “I contacted Kim when I was laid off from a previous position working as a Financial Aid Administrator. She immediately let me know of some of the available positions she was recruiting for and scheduled me for an interview two days later. I wasn\'t selected for the first position I interviewed for, so Kim immediately informed me of another position and scheduled me for another interview with Seadrill, a multi-billion dollar oil drilling company. After the interview I started working for Seadrill under contract for Murray Resources the next day. I was unemployed for a total of 6 business days, and Kim placed me in a much more rewarding position with higher pay. After 4 months Seadrill decided to hire me directly and I would not have had that opportunity without Kim Shelton. I highly recommend her and can\'t thank her enough.”"]']
User: ['Patrick Tesler, MBA,', 'Building great organizations through effective HR strategy administration. Contact information: Email: [email protected] Specialties: -MBA -Human Resources -Recruiting -Selection -Performance management -Problem solving -Management -Safety -OSHA Compliance -Safety Committee -Communication -Microsoft Office -Policy interpretation -CPR/First Aid/AED trained', 'Human Resources Director at Mass Transportation Authority- Flint MI', 'Mass Transportation Authority- Flint MI', '[{"company":"Mass Transportation Authority- Flint MI","company_id":"flint-mass-transportation-authority","industry":"Transportation/Trucking/Railroad","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Mass Transportation Authority- Flint MI","title":"Human Resources Director"},{"description":"","duration":"Oct 2019 Sep 2021 2 years","duration_short":"2 years","end_date":"Sep 2021","start_date":"Oct 2019","subtitle":"Mass Transportation Authority- Flint MI","title":"Human Resources Manager"},{"description":"Supervisor for employee benefits and recruitment services.","duration":"Feb 2018 Oct 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2019","start_date":"Feb 2018","subtitle":"Mass Transportation Authority- Flint MI","title":"Human Resources Supervisor"},{"description":"","duration":"Dec 2016 Feb 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2018","start_date":"Dec 2016","subtitle":"Mass Transportation Authority- Flint MI","title":"Coordinator of Employee Benefits"}],"url":"https://www.linkedin.com/company/flint-mass-transportation-authority"},{"company":"College of Marin","company_id":"college-of-marin","location":"","positions":[{"description":"","duration":"Sep 2014 Jul 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2016","start_date":"Sep 2014","subtitle":"College of Marin","title":"Human Resource Technician II"}],"url":"https://www.linkedin.com/company/college-of-marin"},{"company":"FullBloom Baking Company","company_id":"fullbloom-baking-company","location":"","positions":[{"description":"HR Support with regards to recruitment, training, performance evaluations, employee development. Posting positions through variety of different channels. Sourcing and reviewing resumes for posted positions, conducting phone screens and in person interviews for various positions. Supervise team of 5 access control attendants and 1 receptionist. Management of office related services and related activities. o Office Supplies, IT coordination, telecommunications, conference room scheduling and coordination, company cars. Provide ongoing and one time support to office staff across functional departments including, accounting, supply chain, sales, executive team. Support CEO as her executive assistant.Safety coordinator and Chair of the Safety Committee. Member of the emergency response team.HAZMAT Technician level","duration":"Jul 2010 Sep 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2012","start_date":"Jul 2010","subtitle":"FullBloom Baking Company","title":"Office Manager - Human Resources - Human Resource Generalist-"}],"url":"https://www.linkedin.com/company/fullbloom-baking-company"},{"company":"Quality Behavioral Outcomes","company_id":"quality-behavioral-outcomes","location":"","positions":[{"description":"Accurately prepare and maintain schedule weekly for client roster of 30+ clients and 50+ employees. Compliant filing of HR files. File and track WC claims, LOA\'s, absenteeism. Audit HR files and compile data for implementation of NuView HRIS, maintain HR files through careful filing practices. Audit employee files to assign employee identification number consistent across all information systems Maintain client, employee, and company confidentiality Data analysis of employee files to help integrate whentowork scheduling system with ADP. Phone screen interview new applicants, on-boarding of new hires, tracking applicants in HRIS","duration":"Mar 2010 Jul 2010 5 months","duration_short":"5 months","end_date":"Jul 2010","start_date":"Mar 2010","subtitle":"Quality Behavioral Outcomes","title":"Human Resource Generalist/Admin"}],"url":"https://www.linkedin.com/company/quality-behavioral-outcomes"},{"company":"Olive Garden","company_id":null,"location":null,"positions":[{"description":"Perform functions of recruitment, selection, training, performance management, and dispute resolution of culinary team members. Used Culinary related guest feedback to improve overall food quality and dining experiencesMaintaining proper staffing via recruitment, training, and development in the at all positions of the kitchenMaintain proper levels of inventory, while controlling waste through proper portion controls and training of staff.Implementing systems to control labor, waste, to positively impact profit and lossProvide tools and resources needed to deliver great tasting, piping hot, Italian food that exceeds guests\' expectations.","duration":"Sep 2006 Dec 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2007","start_date":"Sep 2006","subtitle":"Olive Garden","title":"Culinary Manager"},{"description":"Perform functions of recruitment, selection, training, performance management, and dispute resolution of service team membersEnsure 100% Guest and Team member delight through staffing and training.Use of Guest feedback to ensure Pace of Meal and Server AttentivenessWork with Sales manager to create a fun and rewarding atmosphere for Servers through quality scheduling and sales contestsScheduling of up to eighty servers for weekly business based on projected guest counts.","duration":"May 2006 Sep 2006 5 months","duration_short":"5 months","end_date":"Sep 2006","start_date":"May 2006","subtitle":"Olive Garden","title":"Service Manager"}],"url":""}]', '["Toni Carroll “I\'ve had the opportunity to work with Patrick on several challenging group projects at CSUEB and I have had nothing but good experiences with him as a team member. Patrick not only produces high quality work but submits his contributions to the group well ahead of the deadlines. This has helped greatly in finishing projects that build on themselves with group members who have busy and differing schedules. Patrick is also very articulate and presents very professional material in both written and presentation form. I never hesitate to join a group with Patrick as a team leader and would recommend him in any endeavor he pursues.”","Kimberly Hurns (she/her/hers) “Patrick is a diligent worker with a wonderful balance of qualitative and quantitative skills. I was always impressed with his application of management concepts that included thorough analysis and execution. He was always an asset to the class.”"]']
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The agent's job is to manage annual purchasing budgets and negotiate supplier terms and pricing, and today the agent is reaching out to the user because they need to discuss potential sales and distribution opportunities for their products.
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Agent: ['Ana Patricia Diaz-LaMantia', '\uf0d8 Accomplished Buyer with first–hand experience in sophisticated industrial and world-class manufacturers.\uf0d8 Responsible for managing annual Purchasing Budgets of up to $25 million which included, but not limited, to Raw Materials, Equipment, Indirect Goods and Services.\uf0d8 Effective in the assessment of needs, analysis of data, operation of electronic inventory systems, applying knowledge of purchasing, inventory control and good customer service principles. \uf0d8 Recognized for creativity, a keen attention to detail, resourcefulness and willingness to go beyond what is expected.\uf0d8 Excellent interpersonal skills, communication capabilities at every level of the corporate structure. \uf0d8 Liaison between end-users and material suppliers to create a smooth process of replenishing raw material by obtaining material quotes to process purchase orders. \uf0d8 Evaluate supplier quotation requests and negotiate to achieve best possible terms and pricing. \uf0d8 Computer skills that includes SAP, Sales Force, Solomon, RENC’s, ERP Vantage by Epicor, AS-400, Microsoft Office (Word, Excel, PowerPoint), MS Outlook, Internet Explorer. \uf0d8 Master Business Administration/Management and Bachelor Business Administration/Finance.\uf0d8 Bilingual-Spanish and English.', 'Experienced Purchasing Agent', 'Incom, Inc.', '[{"company":"Incom, Inc.","company_id":"incom-fiberoptics","industry":"Glass, Ceramics & Concrete","location":"Charlton, Massachusetts","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Aug 2017","subtitle":"Incom, Inc.","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/incom-fiberoptics"},{"company":"Incom, Inc.","company_id":null,"location":"Charlton, MA","positions":[{"description":"• Responsible for reviewing and processing purchase requisitions and turning those in formal purchase orders for Indirect Goods and Services and Raw Materials associated with the manufacturing of instruments used in the Fiber Optic Industry.• Control procurement costs by sourcing competitive bids from alternative validated and approved suppliers. Assigned purchasing budget of $5 million a year.• Monitor and follow-up open purchase orders by generating and reviewing open purchase order report.• Monitor inventory levels using ERP Vantage by Epicor.• Ensure proper control of inventory levels by assisting in the development and implementation of a more streamlined inventory control system. • Monitor usage, determine turnover rates, establish and manipulate reorder points as needed. • Perform cycle counts in a weekly basis and report discrepancies and possible causes to the Purchasing Manager.• Create Yearly Blanket Purchase Orders to obtain a better control of expenses for budget purposes.• Works in collaboration with Shipping and Receiving to ensure accurate receiving is achieved by addressing discrepancies between packing list and invoices. • Initiate RFQ for specific parts used in the manufacturing/facilities areas. Submit orders by phone, internet, e-mail and fax according to vendor requirements.• Process vendor returns, assists Accounts Payable with processing debit memos and to resolve any discrepancies on invoices avoiding accruals for the upcoming month.• Provide report of credit card/purchase orders at end of the month to Accounts Payables to assure proper billing and receiving was achieved. • Responsible of the addition of vendors in the system after obtaining proper information and W-9’s.","duration":"Jan 2011 Aug 2014 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 2014","start_date":"Jan 2011","subtitle":"Incom, Inc.","title":"Purchasing Agent"}],"url":""},{"company":"Lonza Biologics, Inc.","company_id":null,"location":"Hopkinton, MA","positions":[{"description":"• Analyzed all purchase requisitions to determine best vendor to obtain laboratories supplies, chemicals, maintenance, repairs and office supplies based on price, availability and service in order to comply with datelines.• In charge of Purchasing Budget of $25 million a year for Raw Materials and Indirect Goods and Services.• Outsourcing for new products as required.• Evaluate vendors in terms of pricing, delivery performance, quality and service.• Place orders by phone, internet, e-mail and fax according with the requirement of each vendor.• Replenishment of Stock Room (laboratory supplies) requirements in a weekly basis.• Processed Credit Card orders and submitted monthly reports accounting.• Keep track of all the Maintenance, Repairs and Service orders, including blanket orders, and process receiving.• Worked with Accounts Payable to resolved invoices discrepancies.• Assisted Receiving Department in the proper receiving process of purchase orders. • Handle returns to vendors and debit memos for Accounts Payable.• Follow up on the Open Purchase Order Report.• First contact of internal customers to find status of orders processed.• Back up coverage for Purchasing Manager when absent due to meetings, training and vacations.","duration":"Aug 2004 Dec 2010 6 years 5 months","duration_short":"6 years 5 months","end_date":"Dec 2010","start_date":"Aug 2004","subtitle":"Lonza Biologics, Inc.","title":"Purchasing Agent"}],"url":""},{"company":"Nypro Puerto Rico, Inc.","company_id":null,"location":"Cayey, PR","positions":[{"description":"• Purchasing for Raw Materials, Maintenance and Repairs Operations (MRO) and Packaging Supplies according with SOP’s.• Evaluate vendors in terms of pricing, delivery performance and service.• In charge of the MRO Stockroom to cover the need of four production buildings. Additions of items, purchases, receiving and dispatch. Maintain accurate inventory levels.• Work as a team with the facilities personnel to identify new parts, increase or decrease of usage in parts in order to avoid excess inventory and minimize machine down time.• Cycle Counts of MRO Stockroom items, Raw Materials, Finished Goods, WIP and BOM.• Work with Accounts Payable to clarify and resolve any discrepancy on any invoice as requested.","duration":"Mar 2001 Jun 2003 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2003","start_date":"Mar 2001","subtitle":"Nypro Puerto Rico, Inc.","title":"Buyer"}],"url":""},{"company":"Ashland, Inc.","company_id":null,"location":"Catano, PR","positions":[{"description":"Office Administrator / Traffic Coordinator• Troubleshooting of traffic, demurrages, suppliers, claims, and computer issues.• Audit every sale made to verify that dollars figures (sale price and cost) are accurate.• Reference resource for the office personnel including purchasing, operations and Inventory Control Coordinator for training in company procedures.• Traffic Coordinator tracking shipments from origin to destination.• Customer Service representative supporting Dominican Republic, Trinidad & Tobago, Aruba and Martinique. Inventory Control Coordinator • Shipment Notification and Receiving of chemicals and thermoplastics resins.• Organize physical inventories for each division.• Responsible of the Perpetual Inventory Transaction Report. Reconcile inventories.• Supervise warehouse, administrative personnel in the areas that affect inventory transactions.• Perform weekly cycle counts.Purchasing Coordinator • Purchaser of thermoplastics resins.• Traffic Coordinator.• Coordinate deliveries of LTL shipments to public warehouses in Houston and New Jersey in order to complete T/L for freight expense reductions.• Taught training courses for new employees – AS400, Customer Service, Traffic and Inventory Transactions.","duration":"Mar 1995 May 2001 6 years 3 months","duration_short":"6 years 3 months","end_date":"May 2001","start_date":"Mar 1995","subtitle":"Ashland, Inc.","title":"Purchasing Coordinator; Inventory Control Coordinator; Office Administrator"}],"url":""}]', '["Lynne Swanson “Ana is extremely detail- orientated along with her ability to multi task only adds to her strengths and flexibility. Ana would be a very valuable asset to any organization. It was a pleasure working with her. ”","Pedro J. Diaz “I personally know Patricia , she is a very dedicated organized , prepared, responsible and experienced professional, with an excellent work record and loyal employee, she is a self starter very motivated person , always pursues improvement and professional growth. Her strengths are integrity, experience, family and religious values. I highly recommend her in all her endeavors and encourage their employers to do so. She will be your greatest asset.”"]']
User: ['Robert Brohl, QSSP', 'Experienced Manager with a demonstrated history of working sales and distribution management. Skilled in negotiation, sales, team building and management.', 'Regional Sales Manager, Dräger, Chicago', 'Draeger', '[{"company":"Draeger","company_id":null,"location":"Chicago","positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Draeger","title":"Regional Sales Manager"}],"url":""},{"company":"Continental Western Corporation","company_id":"continental-western-corporation","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 Jan 2022 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2022","start_date":"Oct 2020","subtitle":"Continental Western Corporation","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/continental-western-corporation"},{"company":"Wearwell, LLC","company_id":"wearwell","location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2018 Jul 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2020","start_date":"Oct 2018","subtitle":"Wearwell, LLC","title":"Great Lakes Regional Manager"}],"url":"https://www.linkedin.com/company/wearwell"},{"company":"Radians","company_id":null,"location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2014 Sep 2018 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2018","start_date":"Feb 2014","subtitle":"Radians","title":"Central Region Manager"}],"url":""},{"company":"HexArmor","company_id":"hexarmor","location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2012 Feb 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2014","start_date":"Feb 2012","subtitle":"HexArmor","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/hexarmor"},{"company":"G4S","company_id":"g4s","location":"Chicago","positions":[{"description":"G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure. G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure.","duration":"Aug 2010 Feb 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2012","start_date":"Aug 2010","subtitle":"G4S","title":"Manager, Business Development"}],"url":"https://www.linkedin.com/company/g4s"},{"company":"Wells Lamont Industry Group","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Wells Lamont Industry Group","title":"Regional Business Manager"}],"url":""},{"company":"FilMop USA","company_id":null,"location":"","positions":[{"description":"• Managed largest territory for the company growing sales from $200,000 to just over $1M.• Created and developed new territory by interviewing and hiring manufacturing representatives to promote the line in the Mid-West and training them on “mind share” programs, SPIN selling techniques, end-user sales calls and product development.• Focus on utilizing metering chemical systems for schools, hospitals and municipalities• Performed extensive new product review and training seminars to introduce the line of products to customers.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"FilMop USA","title":"Regional Business Manager"}],"url":""},{"company":"Tacony Corporation: Powr-Flite/CFR Division","company_id":null,"location":"","positions":[{"description":"","duration":"1995 2004 9 years","duration_short":"9 years","end_date":"2004","start_date":"1995","subtitle":"Tacony Corporation: Powr-Flite/CFR Division","title":"Regional Business Manager"}],"url":""},{"company":"CBS Radio Detroit","company_id":null,"location":"Detroit MI","positions":[{"description":"Called on local businesses to develop advertising opportunities for FM radio station Called on local businesses to develop advertising opportunities for FM radio station","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"CBS Radio Detroit","title":"Executive Sales Associate"}],"url":""},{"company":"Industrial Cleaning Supply","company_id":null,"location":"","positions":[{"description":"","duration":"1991 1994 3 years","duration_short":"3 years","end_date":"1994","start_date":"1991","subtitle":"Industrial Cleaning Supply","title":"Sales Representative"}],"url":""}]', '["Brik F. Pardo “This is a recommendation for Robert . I have had the pleasure to work with Robert in my career and found him to be very professional. But most importantly he knew his product better than anyone and his use of knowledge set him a part from all of the the product representatives. When you coupled this with his terrific social skills and great personality he was a very fierce competitor. If you have to compete against Robert good luck as you better be prepared.”","John Henry “Robert was responsible for approximately $1.5M in distribution sales for our commercial floor care division. While under Robert\'s direction he took ownership, and grew his portfolio, as well as maintained incredible relationships with his customers. He was certainly one of the best presenters of our products, if not, the very best at his craft! Robert is a perfect fit for any sales organization in need of a great communicator and can close business. I will highly recommend Robert Brohl.”"]']
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The agent's job is to mentor and design creative projects, and today the user is reaching out to the agent because they need assistance with marketing and publicity for their career books.
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Agent: ['James BraveWolf', 'Since 1992 I have worked to nurture and protect the creative impulse found all over the world.', 'Director of Education & Design', 'Mentor/Project Designer', '[{"company":"Mentor/Project Designer","company_id":null,"location":"","positions":[{"description":"Developing Creative Integrity and Design IngenuityNurturing New Leaders Toward A Life-Affirming Future Developing Creative Integrity and Design IngenuityNurturing New Leaders Toward A Life-Affirming Future","duration":"Mar 1992 - Present 29 years 11 months","duration_short":"29 years 11 months","end_date":"Present","start_date":"Mar 1992","subtitle":"Mentor/Project Designer","title":"Director"}],"url":""},{"company":"James BraveWolf","company_id":null,"location":null,"positions":[{"description":"A NAME TO MATCH MY SOUL -- A wolf\'s journey in the time of the Kali Yuga","duration":"Nov 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"Nov 2014","subtitle":"James BraveWolf","title":"A Name To Match My Soul"},{"description":"Responsible for all Social Media, Customer Relations, and Outreach to New Accounts for organic agricultural concerns in South Asia and Europe.","duration":"Aug 2015 Jun 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2017","start_date":"Aug 2015","subtitle":"James BraveWolf","title":"Social Media Strategist"}],"url":""},{"company":"Author","company_id":null,"location":"","positions":[{"description":"My books have been an attempt to honor the creativity within the shadow and flow of all things. Without this essence, we are only copies of life, without potentiality or substance. My books have been an attempt to honor the creativity within the shadow and flow of all things. Without this essence, we are only copies of life, without potentiality or substance.","duration":"Dec 1992 May 2017 24 years 6 months","duration_short":"24 years 6 months","end_date":"May 2017","start_date":"Dec 1992","subtitle":"Author","title":"Books"}],"url":""},{"company":"The BraveWolf Center","company_id":null,"location":"Berlin, Germany Princeton, New Jersey","positions":[{"description":"Senior DirectorProject DevelopmentIncubating startup companiesStrategic Concepts & Planning Program Individual Development for Academics, Scientists, Students, Executives and DiplomatsIncluding:Patent/Peer Review WritingPrecise Targeted Global Marketing and Media-Related Communications Executive Level Business English Proofreading & EditingAcademic Tutor Senior DirectorProject DevelopmentIncubating startup companiesStrategic Concepts & Planning Program Individual Development for Academics, Scientists, Students, Executives and DiplomatsIncluding:Patent/Peer Review WritingPrecise Targeted Global Marketing and Media-Related Communications Executive Level Business English Proofreading & EditingAcademic Tutor","duration":"Jul 1992 Mar 2014 21 years 9 months","duration_short":"21 years 9 months","end_date":"Mar 2014","start_date":"Jul 1992","subtitle":"The BraveWolf Center","title":"Senior Director"}],"url":""},{"company":"Princeton University","company_id":null,"location":"Princeton University","positions":[{"description":"Elected by University vote: Co Chair of Fundraising, Personel, and led the Hiring Search committee set up to find the new Director of Princeton\'s University Now. Elected by University vote: Co Chair of Fundraising, Personel, and led the Hiring Search committee set up to find the new Director of Princeton\'s University Now.","duration":"May 2008 May 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2010","start_date":"May 2008","subtitle":"Princeton University","title":"Board of Directors (UNOW)"}],"url":""}]', '["Taraneh Hollingsworth “James has exceptional leadership abilities. In the past 20 years he has designed and led incubation centers, developing academic and scientific projects for the most creative people in Europe and Asia. His writing and communications skills in professional settings are some of the best I have seen. I also admire his passion and dedication to teaching and coaching students. His students achieve real success at the highest level and James has a unique way to get them to believe in themselves and their talents.”","LinkedIn User “Mr. Bravewolf is a wonderful teacher!! For the past two years, Mr. Bravewolf has helped me through studying for my SAT exams and other school projects and has most recently guided me through my college application process. I am proud to say that I will be attending Ithaca College next year and I would not have been able to do it without Mr. Bravewolf\'s help! Without his help, I would not have gotten accepted to all five of the schools I applied to. From tutoring me weekly to helping me edit my essays online, I believe I have been able to submit my highest quality work each time. Not only is he an outstanding editor and teacher, he is also passionate and extremely caring about his students. He has done everything he could to help me achieve my goals! Thank you, Mr. Bravewolf!”"]']
User: ['Selena Hicks', 'Senior-level marketing and communications specialist with excellent written, creative, problem-solving, and interpersonal skills and a passion for brand management, project management, and team leadership.', 'Senior Marketing Communications Manager at Paradigm Education Solutions', 'Paradigm Education Solutions', '[{"company":"Paradigm Education Solutions","company_id":"paradigm-education-solutions","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Paradigm Education Solutions","title":"Senior Marketing Communications Manager"},{"description":"","duration":"Jan 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Paradigm Education Solutions","title":"Marketing and Communications Manager"}],"url":"https://www.linkedin.com/company/paradigm-education-solutions"},{"company":"JIST Career Solutions","company_id":"jist-publishing","location":null,"positions":[{"description":"","duration":"Jul 2015 Jan 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2018","start_date":"Jul 2015","subtitle":"JIST Career Solutions","title":"Senior Product Marketing Manager"},{"description":"","duration":"Jul 2014 Jul 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2015","start_date":"Jul 2014","subtitle":"JIST Career Solutions","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/jist-publishing"},{"company":"Paradigm Education Solutions","company_id":"paradigm-education-solutions","location":"Noblesville, IN","positions":[{"description":"","duration":"Mar 2013 Jun 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2014","start_date":"Mar 2013","subtitle":"Paradigm Education Solutions","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/paradigm-education-solutions"},{"company":"JIST Career Solutions","company_id":"jist-publishing","location":null,"positions":[{"description":"","duration":"Jun 2011 Mar 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2013","start_date":"Jun 2011","subtitle":"JIST Career Solutions","title":"Marketing and Public Relations Manager"},{"description":"","duration":"Oct 2008 Jun 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2011","start_date":"Oct 2008","subtitle":"JIST Career Solutions","title":"Publicist"},{"description":"","duration":"May 2006 Oct 2008 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2008","start_date":"May 2006","subtitle":"JIST Career Solutions","title":"Marketing Communications Copywriter"}],"url":"https://www.linkedin.com/company/jist-publishing"}]', '["Ellen Sautter “My co-author and I really appreciated Selena\'s assistance with our two books! We\'ve published two career books through JIST Publishing, And Selena was a huge help with marketing and publicity for those books. We look forward to more collaboration with her!”","Laurence Shatkin “Selena is an accomplished publicist with highly effective writing skills. She is very knowledgeable about how to promote books and other publications. I have benefited greatly from her high-impact press releases, her blog entries, her website updates, and her facilitation of interviews with the media.”"]']
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The agent's job is to provide concierge, general counsel services as an outsourced legal department for large corporate clients and startups, and today, the agent is reaching out to the user because they need assistance with content strategy and storytelling for their tech company.
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Agent: ['J. Patrick Geraghty, MBA, JD', 'Business adviser to CEOs, and special-project manager with domestic and international experience. Consultant to industrial clients in multi-million dollar projects and ventures. Change Agent and Specialist in assessing complex situations and producing innovative and cost-effective solutions. Outstanding litigator, mediator, communicator and advocate. Effective at minimizing costs through expertise in risk assessment and insurance. Founded and managed two law firms and moved the members into large, regional law firms as practice groups. Managed and maintained same team of lawyers and staff for over 20 years Areas of Knowledge: International Business and Law; Maritime Law; Start-up Ventures; Management; Joint Ventures, Alliances; Contracts; Negotiation; Mediation; Consulting; Dispute Resolution; Finance; Marketing; Networking; Insurance / Risk Analysis; Litigation; Commercial Transportation; Strategic Growth; and Persuasive Oral and Written Communication. Specialties: Admiralty and Maritime Litigation, Multimodal and Transportation Law; Commercial Litigation, Transactions; Consulting, Negotiating and Marketing. Attorney Advertising: Prior results do not guarantee a similar outcome.', 'MBA/ JD', 'Geraghty Law Firm LLC', '[{"company":"Geraghty Law Firm LLC","company_id":null,"location":"Rutherford, NJ","positions":[{"description":"Continue to provide litigation and transactional legal services to core group of maritime clients while also providing concierge, general counsel services as outsourced legal department for large corporate client, and for startups. Leverage MBA degree to transition into corporate legal work for client base. Created and manage an outsourced corporate legal department with low variable and fixed costs, and lean operations. Continue to provide litigation and transactional legal services to core group of maritime clients while also providing concierge, general counsel services as outsourced legal department for large corporate client, and for startups. Leverage MBA degree to transition into corporate legal work for client base. Created and manage an outsourced corporate legal department with low variable and fixed costs, and lean operations.","duration":"Oct 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Geraghty Law Firm LLC","title":"Founder, Concierge General Counsel"}],"url":""}]', '["Derek Martin, MBA, A.A.E., ACE “Pat and I are students in the Executive MBA Program at NYU Stern. We were assigned to the same 5-student team for our first-year NYU courses, which included accounting, finance, leadership, economics, strategy and statistics. During our team exercises, Pat quickly proved himself a capable leader and a talented worker. Additionally, Pat contributed his positive attitude and I felt fortunate to have him on our team. Consequently, I know Pat will be a valuable asset for any future employer.”","Daniel Grimm, Esq. “Mr. Geraghty was one of my favorite professors at Rutgers, the kind of teacher who can make any topic interesting. His style is playful and socratic; he draws all students into the conversation - a model example of the style of classroom teaching that you expect when you come to law school, but which you rarely find. He has an obvious mastery of the casebook law, combined with extensive real-life experience. The combination is refreshing.”"]']
User: ['Cicely Wedgeworth', 'Editor, writer, journalist, and content strategist with experience spanning major media outlets and tech companies.', 'Senior staff editor at The New York Times', 'The New York Times', '[{"company":"The New York Times","company_id":"the-new-york-times","industry":"Newspaper Publishing","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"The New York Times","title":"Senior staff editor"}],"url":"https://www.linkedin.com/company/the-new-york-times"},{"company":"realtor.com","company_id":"realtor-com","location":null,"positions":[{"description":"- oversee the day-to-day publication of stories in the News & Insights section, which gets about 10 million page views and 7 million visitors/month- curate content for the N&I homepage and on realtor.com- oversee weekly and monthly newsletters highlighting top stories and videos- assist editorial director in managing team of 7- oversee freelance budget and contracts- plan editorial calendar and run daily budget meetings- line edit breaking news, investigative pieces, and features- project-manage video program","duration":"Sep 2017 Sep 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2021","start_date":"Sep 2017","subtitle":"realtor.com","title":"Managing Editor, News & Insights"},{"description":"Line edited breaking news, investigative pieces, and features; set editorial calendar; wrote general housing-market trend stories and stories based on realtor.com research; edited a weekly column by our chief economist.","duration":"Oct 2015 Sep 2017 2 years","duration_short":"2 years","end_date":"Sep 2017","start_date":"Oct 2015","subtitle":"realtor.com","title":"Deputy Managing Editor, News & Insights"},{"description":"Assigned and edited stories on home improvement, decor, and maintenance.","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"realtor.com","title":"Senior Editor, Home Improvement"}],"url":"https://www.linkedin.com/company/realtor-com"},{"company":"ZesterDaily","company_id":"zester-media","location":"","positions":[{"description":"Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines. Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines.","duration":"Oct 2010 Aug 2015 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2015","start_date":"Oct 2010","subtitle":"ZesterDaily","title":"Articles editor (part-time)"}],"url":"https://www.linkedin.com/company/zester-media"},{"company":"eBay","company_id":"ebay","location":"San Jose","positions":[{"description":"* Produced multimedia stories for the intranet, corporate blog and corporate news site that communicated key business priorities for employees and external audiences* Wrote and edited weekly news stories about interesting initiatives within the company* Coordinated with regional partners to edit their content for worldwide publication* Scripted, shot and edited video interviews highlighting exciting initiatives* Discovered and shared news stories related to our business on social channels","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"eBay","title":"Editorial Manager, Digital Publications"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"QuinStreet","company_id":"quinstreet","location":"","positions":[{"description":"* Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing. * Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing.","duration":"Feb 2011 Mar 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2012","start_date":"Feb 2011","subtitle":"QuinStreet","title":"Site Editor"}],"url":"https://www.linkedin.com/company/quinstreet"},{"company":"Yahoo!","company_id":"yahoo","location":"","positions":[{"description":"As part of the Yahoo! front page editorial team, I strove to make the Today module exciting, engaging and informative for more than half a billion users. This included packaging stories by writing clever copy and sourcing art; monitoring the mix of content on the front page to make sure it\'s always fresh, balanced and appropriate; and pinch-hitting wherever necessary.- Wrote for the 2010 Year in Review feature, which won a Yahoo! Editorial Award for Special Feature. One of my contributions, on immigration, received an honorable mention in the News category.","duration":"Dec 2008 Feb 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2011","start_date":"Dec 2008","subtitle":"Yahoo!","title":"Sr. Editorial Manager"}],"url":"https://www.linkedin.com/company/yahoo"},{"company":"CBS Interactive","company_id":"cbs-interactive","location":"","positions":[{"description":"Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience. Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience.","duration":"Jan 2005 Feb 2011 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 2011","start_date":"Jan 2005","subtitle":"CBS Interactive","title":"Editor, Chowhound Digest at Chow.com (part-time)"}],"url":"https://www.linkedin.com/company/cbs-interactive"},{"company":"Los Angeles Times","company_id":"los-angeles-times","location":"","positions":[{"description":"Five years on the foreign desk, two years in features (Food, Health, Home, Travel, Image). Edited stories for style and content; wrote display copy, web headlines and text for web photo galleries. Coordinated with graphics, photo and layout editors for the smartest presentation. Major projects included editing a Pulitzer-winning article, a multi-part package on life inside North Korea, and a special section for the Pope’s death. Honored as Copy Editor of the Month in May 2007. Contributed stories to Food and Travel sections.","duration":"Jun 2000 Mar 2008 7 years 10 months","duration_short":"7 years 10 months","end_date":"Mar 2008","start_date":"Jun 2000","subtitle":"Los Angeles Times","title":"Copy editor"}],"url":"https://www.linkedin.com/company/los-angeles-times"}]', '["Sue Rosenstock “Cicely is a top-notch writer and superb editor with a knack for creative storytelling. During her tenure at eBay Inc., Cicely built out our international presence and developed content around key corporate themes, including recruiting efforts, social media initiatives and company purpose. She is extremely adept at finding just the right angle to capture audience attention and makes expert use of multimedia -- including photography and video-based storytelling -- successfully improving user engagement across global digital and social channels. Cicely also helped manage the editorial calendar and was a key contributor to the development of our editorial style guide, driving consistent tone/messaging across all channels. Her considerable project management and collaboration skills were vital to the success of our team. On a personal note, Cicely is an absolutely joy to work with -- always eager to pitch in and effortlessly poised in the face of last-minute deadlines and changes in direction. She also has an insatiable desire to learn and expand her skill set, which helped us create innovative, best-in-class content. I am delighted to recommend Cicely without reservation.”","Joshua Anish “Cicely is a strong steward of the English language. In an environment that placed a premium on SEO, she stuck out as an advocate and purveyor of high-quality content. She\'s also extremely professional, efficient and constructive -- a general pleasure to work with.”"]']
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The agent's job is to provide fraud detection and asset discovery services, and today the agent is reaching out to the user because they need assistance with conducting corporate due diligence for a potential business venture in the real estate industry.
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Agent: ['David Pelligrinelli', '[email protected] investigations and corporate due diligence.Fraud detection and asset discoveryhttp://pursuitmag.com/property-title-forensics/http://losspreventionmedia.com/insider/retail-fraud/online-fraud-protection/http://www.americanprivateinvestigator.com/hear-about-property-title-forensics-recent-activity-in-indigent-defense-ispla-liability-insurance-benefits-and-industry-events/Records research and investigation,Document analysis', 'President at Active Intel', 'Active Intel Investigations', '[{"company":"Active Intel Investigations","company_id":"active-intel-investigations","industry":"Research","location":"","positions":[{"description":"Licensed private investigative and security services. Fraud investigations, hidden asset discovery, corporate due diligence, surveillance, lie detection services, title forensics, etc.Agency License # A1000143","duration":"Aug 2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"Aug 2010","subtitle":"Active Intel Investigations","title":"President"}],"url":"https://www.linkedin.com/company/active-intel-investigations"},{"company":"WebDoctors.com","company_id":"webdoctors","location":"","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"WebDoctors.com","title":"WebDoctors.com - Advisory Board Member"}],"url":"https://www.linkedin.com/company/webdoctors"},{"company":"Risk Coverage LLC","company_id":"risk-coverage-llc","location":"","positions":[{"description":"Commercial lines insurance, specializing in cyber liability","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Risk Coverage LLC","title":"President"}],"url":"https://www.linkedin.com/company/risk-coverage-llc"},{"company":"Title Training Institute, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"May 2007 May 2016 9 years 1 month","duration_short":"9 years 1 month","end_date":"May 2016","start_date":"May 2007","subtitle":"Title Training Institute, LLC","title":"President"}],"url":""},{"company":"AFX TitleSearch.com","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1999 May 2016 16 years 6 months","duration_short":"16 years 6 months","end_date":"May 2016","start_date":"Dec 1999","subtitle":"AFX TitleSearch.com","title":"President"}],"url":""},{"company":"AFX Title","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1999 May 2016 16 years 6 months","duration_short":"16 years 6 months","end_date":"May 2016","start_date":"Dec 1999","subtitle":"AFX Title","title":"President"}],"url":""},{"company":"NALTEA","company_id":null,"location":"","positions":[{"description":"National Association of Land Title Examiners and Abstractors","duration":"Feb 2009 Feb 2015 6 years 1 month","duration_short":"6 years 1 month","end_date":"Feb 2015","start_date":"Feb 2009","subtitle":"NALTEA","title":"Board Member"}],"url":""},{"company":"Georgia Infraguard Cybersecurity","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Georgia Infraguard Cybersecurity","title":"participant"}],"url":""}]', '["“Dave is a wealth of information for anything related to title search for your real estate investing deals (or potential deals). If you need help making sure your title is clear, Dave is your guy!”","“David is is very in touch with the real estate business. He is growing his company while many other businesses are going under. I would suggest anyone who needs title work for pre-foreclosure, REO or refinancing give Dave a call.”"]']
User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']
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The agent's job is to lead a marketing team, and today the user is reaching out to the agent because they need assistance with search engine optimization and marketing strategy for their company.
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Agent: ['Richa Khandelwal', 'I am an engineering leader with experience in delivering backend, machine learning and large scale data systems. I am always interested in new challenges and emerging startups! https://www.richakhandelwal.com/', 'Engineering Leader', 'HubSpot', '[{"company":"HubSpot","company_id":"hubspot","industry":"Internet","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"","duration":"Nov 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Nov 2020","subtitle":"HubSpot","title":"Senior Engineering Manager"}],"url":"https://www.linkedin.com/company/hubspot"},{"company":"Superbloom Health Inc","company_id":"superbloom-health","location":null,"positions":[{"description":"","duration":"Nov 2020 May 2021 7 months","duration_short":"7 months","end_date":"May 2021","start_date":"Nov 2020","subtitle":"Superbloom Health Inc","title":"Technical Advisor"},{"description":"","duration":"Aug 2020 Nov 2020 4 months","duration_short":"4 months","end_date":"Nov 2020","start_date":"Aug 2020","subtitle":"Superbloom Health Inc","title":"Founding Engineer"}],"url":"https://www.linkedin.com/company/superbloom-health"},{"company":"Slack","company_id":"tiny-spec-inc","location":"San Francisco Bay Area","positions":[{"description":"* Managed Slack\'s Experimentation and Data Visualization Platforms* Led the execution of next generation of Experimentation platform, including metric calculation and feature rollout platforms* Led build vs buy analysis of data tools to provide competitive advantage* Built yearly and quarterly product roadmaps; created a streamlined feature intake process;* Implemented organization wide innovation day series to provide structured, but flexible engineering time* Grew the team by 50%","duration":"Aug 2019 Sep 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2020","start_date":"Aug 2019","subtitle":"Slack","title":"Software Engineering Manager - Experimentation & Data Visualization"}],"url":"https://www.linkedin.com/company/tiny-spec-inc"},{"company":"Nike","company_id":"nike","location":null,"positions":[{"description":"* Led personalization team consisting of data engineers, scientists and machine learning engineers. * Contributed to technical product roadmap building and execution.* Led the launch of personalized search results on Nike digital platform with a 70% engagement lift.* Led the launch of personalized product shops in Nike Training Club and Nike Running Club with 17% lift in engagement.* Contributed to annual budget planning.","duration":"Jun 2018 Aug 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2019","start_date":"Jun 2018","subtitle":"Nike","title":"Sr Software Engineering Manager - Personalizationa & Data Science Platform"},{"description":"* Led technical teams that are building machine learning backed solutions to personalize Nike digital experiences. * Delivered personalized product recommendations in various digital platform leading to 130% increased engagement* Built machine learning platform to deliver models faster with increased visibility reducing the time to delivery from 3 months to 2 weeks.* Contributed towards technical vendor contract negotiations.","duration":"Jun 2017 Jun 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2018","start_date":"Jun 2017","subtitle":"Nike","title":"Software Engineering Manager - Personalization"},{"description":"* Responsible for building and delivering services backed by machine learning models to consumer facing apps including NTC, NRC and NikeApp.* Introduced server side A/B methodology in Nike ecosystem* Led a team of 7 software engineers to build the first machine learning team at Nike.* Served as technical expert for scalable machine learning and big data domains.* Led the launch of workout recommendation that led to 60% increased engagement rate.","duration":"Nov 2015 Jun 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2017","start_date":"Nov 2015","subtitle":"Nike","title":"Lead Software Engineer - Personalization"}],"url":"https://www.linkedin.com/company/nike"},{"company":"Rover Games, LLC","company_id":null,"location":"Burlington, Vermont Area","positions":[{"description":"* Worked with entrepreneurs to deliver apps related to agriculture, beauty and game domains.* Built contract, negotiated rates for contract employees and led the early phases product marketing.* Advised entrepreneurs on technical roadmap and budgeting.* Delivered investors pitches.","duration":"Apr 2014 Jan 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2016","start_date":"Apr 2014","subtitle":"Rover Games, LLC","title":"Co Founder/CTO"}],"url":""},{"company":"Yonder - Outdoor Adventures","company_id":"natureshare","location":"Burlington, Vermont Area","positions":[{"description":"* Led Yonder\'s Android platform development and delivery.* Acted as technical advisor to CTO and CEO.* Overseen the contract employees work backlog and execution.* Stabilized Android platform by significantly reducing bug counts and crashes.","duration":"Aug 2015 Dec 2015 5 months","duration_short":"5 months","end_date":"Dec 2015","start_date":"Aug 2015","subtitle":"Yonder - Outdoor Adventures","title":"Lead Android Engineer"}],"url":"https://www.linkedin.com/company/natureshare"},{"company":"NextCapital Group","company_id":"nxtcap","location":"","positions":[{"description":"","duration":"Apr 2015 Jul 2015 4 months","duration_short":"4 months","end_date":"Jul 2015","start_date":"Apr 2015","subtitle":"NextCapital Group","title":"Software Developer"}],"url":"https://www.linkedin.com/company/nxtcap"},{"company":"Dealer.com","company_id":"dealer-com","location":"Burlington, Vermont Area","positions":[{"description":"","duration":"Aug 2011 Apr 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2015","start_date":"Aug 2011","subtitle":"Dealer.com","title":"Software Developer"}],"url":"https://www.linkedin.com/company/dealer-com"},{"company":"Vermont Student Assistance Corporation","company_id":"vsac","location":"","positions":[{"description":"","duration":"Mar 2009 Jun 2011 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2011","start_date":"Mar 2009","subtitle":"Vermont Student Assistance Corporation","title":"Web Developer"}],"url":"https://www.linkedin.com/company/vsac"}]', '["“Richa is one of the most talented engineering leaders that I have ever met. She is a technically skilled manager, drives to deliver results, and fosters creativity and innovation. She always brought positive energy to the team! I feel fortunate to have had her an Engineering manager for over two years. What I appreciated most about working with Richa was her mentorship. I\'ve never had a manager as invested in my career development. Richa took the time to understand my career goals. She provided thoughtful and insightful feedback on gaps in my skills and opportunities to fill these gaps. She continually pushed me to do things that were uncomfortable and challenging -- in the best possible way. Because of this, I grew so much over the two years we worked together. She was such a supportive and an incredible coach. Richa was such an asset to our team. It is a sign of the significant impact she made in Nike Technology that seven months after she is gone, people are still talking about her contribution. I happily recommend her here on LinkedIn and feel she would be an excellent addition to any team or company.”","“Richa joined my team as a developer and I quickly saw her demonstrate high levels of learning agility, motivation, and ability to solve problems in multiple domains. She led the design and delivery on portions of some of the first personalization projects at Nike with limited guidance. She consistently seeks feedback on her designs to ensure they are exemplary in terms of robustness, stability, scalability, and cost-effectiveness. Her motivation to deliver results while making smart tradeoffs set an example for the team and resulted in her taking on more significant roles and complex projects. Richa\'s potential is unbounded and I highly recommend her to any team looking for leader. ”"]']
User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']
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The agent's job is to provide company-wide Product Certification support to ensure product safety and compliance, and today, the agent is reaching out to the user because they need to discuss a new regulatory requirement for an upcoming electrical power project.
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Agent: ['Casey Sbicca, MBA', 'I am an experienced engineer professional who has a history of working in the energy industry and utilizing my knowledge of complex management systems to increase overall company performance. I possess the strong analytical skills required to help solve and address complex business problems. I hold a Master of Business Administration (MBA) from The Paul Merage School of Business at the University of California Irvine and a Bachelor of Science in Mechanical Engineering from the University of California Santa Barbara.', 'Sr. Design Engineer at Solar Turbines', 'Solar Turbines', '[{"company":"Solar Turbines","company_id":"solarturbines","industry":"Oil & Energy","location":null,"positions":[{"description":"As the Marine Certification Process Owner, I collaborate with different marine certification agencies to maintain the type approvals (Certificates of Conformity) for the different Gas Turbine Engines, Gearboxes, Packages, and Lifting equipment we offer at Solar Turbines. These type approvals support new production and aftermarket. As the Subject Matter Expert in Marine Certification, I provide guidance to Engineering, Business Management, and Sales in order to ensure the products are meeting the applicable marine regulatory requirements. In addition, I lead and coordinate all of the marine certification agencies periodic audits. These audits are to ensure Solar Turbines is following the processes referenced in the type approvals. These maintenance activities allow Solar Turbines to hold a valid type approval which reduces the impact the marine certification agency has on the build cycle.","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Solar Turbines","title":"Marine Certification Engineer"},{"description":"At Solar Turbines I provide company-wide Product Certification support that is critical for product development and project execution. I support Solar\'s Oil and Gas, Power Generation, and Customer Services business units throughout the entire product development lifecycle and project sales order to delivery process. In addition, I am responsible for ensuring product safety and compliance with the applicable codes and standards of national and international markets for Solar’s product portfolio. Using my experience in the Offshore Oil and Gas industry I provide guidance in helping interpret regulations and standards specific to Marine applications.","duration":"Sep 2018 Jun 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2020","start_date":"Sep 2018","subtitle":"Solar Turbines","title":"Product Certification Engineer"}],"url":"https://www.linkedin.com/company/solarturbines"},{"company":"Amplify Energy Corp","company_id":"amplifyenergycorp","location":"Long Beach, CA","positions":[{"description":"While at Amplify Energy, I managed specific regulatory programs and was the in-house subject matter expert (SME) in process safety. Amplify Energy is an oil and gas producer that operates 3 offshore platforms in the Pacific Ocean. As the SME, I worked alongside engineers, consultants, and field operators to ensure all process safety issues were identified and mitigated. This required me to have complete working knowledge of each platform. I also managed position-specific projects that included in-house staff and outside consultants. In addition to these projects, I was a core member of the implementation team for upgrading our company-wide maintenance software which required learning new software, teamwork, and extensive data gathering.","duration":"Mar 2011 Feb 2018 7 years","duration_short":"7 years","end_date":"Feb 2018","start_date":"Mar 2011","subtitle":"Amplify Energy Corp","title":"Senior Process Safety Engineer"}],"url":"https://www.linkedin.com/company/amplifyenergycorp"},{"company":"Risk Management Professionals","company_id":"risk-management-professionals","location":"Irvine, CA","positions":[{"description":"My first professional job was at Risk Management Professionals. There I worked as an engineering consultant that helped facilities that utilize hazardous materials develop federal and state regulatory programs. I met with clients from all different industries, developed cost proposals, conducted training, and fulfilled the needs of the clients. The different industries I interacted with include oil and gas, industrial refrigeration, and water treatment. In addition, I represented Risk Management Professionals at different industry and trade conferences which helped grow their reputation and overall industry exposure. During my time at Risk Management Professionals, I learned what it takes to be a self-starter and the importance of strategic agility.","duration":"Mar 2008 Mar 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2011","start_date":"Mar 2008","subtitle":"Risk Management Professionals","title":"Project Engineer"}],"url":"https://www.linkedin.com/company/risk-management-professionals"}]', '["Cory Klett, PMP “Casey is the type of person you want on your team. I have worked with Casey for four years at Beta Offshore, and he genuinely cares about the success of the team and company. Casey successfully manages detailed HAZOP’s of critical operations, makes critical decisions in process control and regulatory compliance, and there is no small or large-scale project he can’t handle. I look forward to continue to work with someone that is as passionate and accountable as him.”","May Cheung “I had the privilege of working with Casey in business school. Casey is a solid contributor, extremely knowledgeable, driven, and always willing to put in that extra mile. He is someone who has gained my trust and built a well-respected reputation within our network. I know that if I ever need insight or help with anything, I can always count on Casey. ”"]']
User: ['Tomilade Adeyemi-Wilson, M. Eng, P.E.', 'I am a licensed professional electrical engineer with extensive experience in the electrical power industry. I have a proven track record of successful management of numerous multi-discipline project life cycles, delivering on schedule and within budget while exceeding customer expectations. I effectively leverage Organization Process Assets (historical data) and innovative tools for continuous improvement for internal and external clients. I posses excellent communication and interpersonal skills. I am also adept at working in and leading multidisciplinary teams to achieve common goals.', 'Electrical Engineering Manager at Ørsted', 'Ørsted', '[{"company":"Ørsted","company_id":"orsted","industry":"Renewable Energy Semiconductor Manufacturing","location":"Austin, Texas, United States","positions":[{"description":"","duration":"Feb 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Feb 2021","subtitle":"Ørsted","title":"Electrical Engineering Manager"}],"url":"https://www.linkedin.com/company/orsted"},{"company":"Burns & McDonnell","company_id":"burns-&-mcdonnell","location":null,"positions":[{"description":"","duration":"Jan 2021 Feb 2021 2 months","duration_short":"2 months","end_date":"Feb 2021","start_date":"Jan 2021","subtitle":"Burns & McDonnell","title":"Senior Electrical Engineer"},{"description":"Responsible for the planning and execution 26 medium to high voltage substations design and EPC projects ranging from 12kV to 500kV with budgets of $100k to $20M. Performed similar tasks to Black and Veatch experience listed below.• Prepared project proposals in response to RFPs from utilities and electric co-operatives.• Interfaced with clients to ensure requirements were met or exceeded.• Performed quality reviews of protection and control design projects documents and substation technical evaluations.• Performed substation grounding and lightning protection studies.• Performed facility studies on behalf of utility client for solar interconnection customers.• Facilitated trainings for substation grounding studies for engineers and designers.• Mentored younger engineers and designers in substation design and general industry practices.","duration":"Dec 2015 Dec 2020 5 years 1 month","duration_short":"5 years 1 month","end_date":"Dec 2020","start_date":"Dec 2015","subtitle":"Burns & McDonnell","title":"Staff Electrical Engineer"}],"url":"https://www.linkedin.com/company/burns-&-mcdonnell"},{"company":"Black and Veatch","company_id":"black-and-veatch","location":"Houston, Texas","positions":[{"description":"Executed relaying protection and control design of critical infrastructure; medium to high voltage substations ranging from 12kV to 500kV.• Prepared project scopes and one-line drawings.• Designed panel front and rear views.• Designed AC three-line, relaying, AC and DC panel schematic and wiring drawings.• Prepared conduit and cable schedules.• Performed AC and DC load calculations.• Created bill of materials and material requests. Executed relaying protection and control design of critical infrastructure; medium to high voltage substations ranging from 12kV to 500kV.• Prepared project scopes and one-line drawings.• Designed panel front and rear views.• Designed AC three-line, relaying, AC and DC panel schematic and wiring drawings.• Prepared conduit and cable schedules.• Performed AC and DC load calculations.• Created bill of materials and material requests.","duration":"Jul 2014 Dec 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2015","start_date":"Jul 2014","subtitle":"Black and Veatch","title":"Electrical Engineer"}],"url":"https://www.linkedin.com/company/black-and-veatch"},{"company":"Illinois Institute of Technology","company_id":"illinois-tech","location":"Chicago, IL","positions":[{"description":"","duration":"Aug 2012 May 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2014","start_date":"Aug 2012","subtitle":"Illinois Institute of Technology","title":"Graduate Student"}],"url":"https://www.linkedin.com/company/illinois-tech"},{"company":"San Francisco Public Utilities Commission","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Marked-up power plans, lighting plans, lighting schedule and panel board schedule, conduit schedule and prepared Title-24 lighting forms in AutoCAD for 14 pump station sites.• Performed take-offs and cost estimates for power and instrumentation and controls for all 14 pump station sites.• Reviewed RFIs for 11 million gallon reservoir water treatment plant under construction. • Marked-up power plans, lighting plans, lighting schedule and panel board schedule, conduit schedule and prepared Title-24 lighting forms in AutoCAD for 14 pump station sites.• Performed take-offs and cost estimates for power and instrumentation and controls for all 14 pump station sites.• Reviewed RFIs for 11 million gallon reservoir water treatment plant under construction.","duration":"May 2013 Aug 2013 4 months","duration_short":"4 months","end_date":"Aug 2013","start_date":"May 2013","subtitle":"San Francisco Public Utilities Commission","title":"Student Design Trainee (Electrical Engineering Intern)"}],"url":""},{"company":"Power Holding Company of Nigeria","company_id":null,"location":"Lagos, Nigeria","positions":[{"description":"• Responsible for protection and control of four substations.• Procured and installed substation protective equipment. • Responsible for protection and control of four substations.• Procured and installed substation protective equipment.","duration":"Aug 2011 Jun 2012 11 months","duration_short":"11 months","end_date":"Jun 2012","start_date":"Aug 2011","subtitle":"Power Holding Company of Nigeria","title":"Electrical Engineer"}],"url":""}]', '["Alexander W. Vernor “I am honored to recommend Tomi. I have worked with him for going on five years at Burns & McDonnell and witnessed his excellent ability to grasp complex topics. Most notable was our experience on a couple of teams where specialized studies of conditions were needed to protect equipment and personnel. He quickly became a point of authority in these areas. Tomi’s knowledge and expertise were not limited to complex analysis. His soft skills with people were exceptional. Quickly being able to gain advocates in the work he does. Recently we have teamed up to present in our companies ignite. Tomi has accelerated the idea forward by using his excellent soft skills. I cannot wait to see the outcome. He is truly a great value to any organization.”","Jack Lin, P.E., LEED AP “I had the opportunity to supervise Tomi during the summer of 2013, and he primarily worked on the Regional Groundwater Storage and Recovery Project. Tomi\'s a sharp, attentive learner who\'s not afraid to ask questions and tackle difficult problems. As an example, Tomi helped us tremendously during his first week of employment as we were getting a deliverable out when he figured out how to resolve a Title 24 forms problem he encountered while working with Autocad 2010. Tomi works in a professional manner, has great enthusiasm in learning about electric power systems, and, from my understanding, had no problems working with my work colleagues on various tasks such as cost estimates, lighting calculations, power plans, panelboard schedules, etc., I have no reservations in recommending Tomi as a possible candidate for any future internship or work positions.”"]']
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The agent's job is to manage sales forces and develop profitable programs for key accounts, and today, the agent is reaching out to the user because they need assistance with global sourcing and product lifecycle management for a new project at Lowe's.
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Agent: ['Michael Clawson', "Expertise · Sales Management Experienced sales leader has managed inside and outside sales forces of 100+ servicing multiple channels worldwide. Mentoring and empowering individuals to capture profitable opportunities. Key account management developing profitable programs for customers such as The Home Depot, Lowe's, Belk, Beall's, Beall's Outlet, Brandsmart USA, Macy’s, and others. Also adept at managing relationships with brick and mortar independent retailers. High end experience selling products in housewares, tabletop, lighting and plumbing. Currently engaged in Salesforce training. New Product Development Experience in processes including design, global sourcing, sampling, quality control, cost negotiation, procurement and inventory maintenance. Overseas experience in working both factory direct and through agents.Extensive travel experience to factories and trade shows in Europe, Asia and N & S America. Spearheaded custom product design, production and delivery for project work, department stores, hospitality, home centers and internet customers. General Management Full P&L accountability for businesses with sales upward of $55M. Accountable for both sales and operating budgets. Developed long term strategies resulting in operational savings and top-line growth. Successfully redefined company identity and developed a clearly defined process for product development, purchasing and life cycle marketing. Significant experience in lighting, electrical, plumbing, housewares and tabletop industries. Experience in all distribution models. Specialties: Global sourcing, brand management, purchasing, life cycle management, change management, training, retail shop development, field sales force management, program & promotion management, multi-channel sales strategy, P&L management, advertising planning, catalog development, custom product/OEM development, leading cross-functional teams, showroom management in Las Vegas, Dallas, High Point and Atlanta.", 'Director of Business Development', 'Birdzeye', '[{"company":"Birdzeye","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Birdzeye","title":"Director Of Business Development"}],"url":""},{"company":"Ben Tally & Associates","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"Key account responsibility for business at The Home Depot, Lowe\'s, Family Dollar, Belk, Beall\'s, Beall\'s Outlet, BrandsMart USA, Old Time Pottery, House Hasson Hardware and Wallace Hardware. Accomplished at the entire process at The Home Depot and Lowe\'s including completing Supplier Buying Agreements, item set-up, promotion planning, store plan-o-grams and forecasting. Comfortable presenting line reviews and developing relationships with merchants to secure profitable assortments for both the vendor and customer.","duration":"Mar 2012 Jan 2020 7 years 11 months","duration_short":"7 years 11 months","end_date":"Jan 2020","start_date":"Mar 2012","subtitle":"Ben Tally & Associates","title":"Key Account Manager"}],"url":""},{"company":"Sensio America","company_id":"sensio-america","location":"","positions":[{"description":"","duration":"2010 Mar 2012 2 years","duration_short":"2 years","end_date":"Mar 2012","start_date":"2010","subtitle":"Sensio America","title":"National Sales Manager"}],"url":"https://www.linkedin.com/company/sensio-america"},{"company":"Clawson Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2008 Aug 2010 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2010","start_date":"Dec 2008","subtitle":"Clawson Marketing","title":"President"}],"url":""},{"company":"Interline Brands","company_id":"interline-brands","location":"","positions":[{"description":"","duration":"Jun 2005 Dec 2008 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2008","start_date":"Jun 2005","subtitle":"Interline Brands","title":"General Manager - AF Lighting"}],"url":"https://www.linkedin.com/company/interline-brands"},{"company":"American Standard","company_id":"american-standard","location":"","positions":[{"description":"","duration":"Jan 2001 Dec 2004 4 years","duration_short":"4 years","end_date":"Dec 2004","start_date":"Jan 2001","subtitle":"American Standard","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/american-standard"}]', '["Craig Wicker “Mike is very knowledgeable regarding the hiring and management of rep networks. He did a great job rationalizing and organizing that channel in his role with Interline Brands.”","Vic Bentley “Mike is a professional and efficient individual. Negotiations with him were conducted in a direct manner, and while always pleasant, always positive and business-focused. Mike always was impressive with his calm, assured manner, and was a true student of his business.”"]']
User: ['Roland L.', 'Experienced Operations Consultant with a demonstrated history of working in the retail industry. Strong operations professional skilled in Imports, Product Lifecycle Management, Project Management, Global Sourcing and Business Operations.', 'Product Management | Project Management | Business Process improvement | Systems implementation', "Lowe's Companies, Inc.", '[{"company":"Lowe\'s Companies, Inc.","company_id":"lowe%27s-home-improvement","industry":"Retail","location":null,"positions":[{"description":"","duration":"Nov 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Lowe\'s Companies, Inc.","title":"Product Manager, Enterprise Vendor - Merchandising Technology"},{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Lowe\'s Companies, Inc.","title":"Associate Product Manager, Enterprise Vendor - Merchandising Technology"},{"description":"","duration":"Aug 2018 Oct 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2019","start_date":"Aug 2018","subtitle":"Lowe\'s Companies, Inc.","title":"Operations & Support Consultant, Global Merchandising"},{"description":"","duration":"Oct 2015 Aug 2018 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2018","start_date":"Oct 2015","subtitle":"Lowe\'s Companies, Inc.","title":"Sr. Initiatives Analyst, International Merchandising & Global Sourcing"},{"description":"","duration":"May 2014 Oct 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2015","start_date":"May 2014","subtitle":"Lowe\'s Companies, Inc.","title":"Systems Support Specialist, International Merchandising & Global Sourcing"}],"url":"https://www.linkedin.com/company/lowe%27s-home-improvement"},{"company":"Investment Group","company_id":null,"location":"North Carolina","positions":[{"description":"","duration":"2010 2014 4 years","duration_short":"4 years","end_date":"2014","start_date":"2010","subtitle":"Investment Group","title":"General Manager"}],"url":""},{"company":"Hissho Sushi Inc.","company_id":"hisshosushi","location":"Charlotte, North Carolina","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Hissho Sushi Inc.","title":"National Account Manager"}],"url":"https://www.linkedin.com/company/hisshosushi"},{"company":"Foxconn","company_id":"foxconn","location":"Plainfield, Indiana","positions":[{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Foxconn","title":"Cost Management Analyst"}],"url":"https://www.linkedin.com/company/foxconn"}]', '["LinkedIn User “Working with Roland has been a great experience, he focuses not only on the specific product requirements instead he has a very broad knowledge of the retail domain. and he always thinks smart as a product owner, always try to explain the requirement clearly and his sound knowledge on retail vendor onboarding help me to develop good products. he is very logical and analytically very strong, more than that Roland\'s calmness and openness create the good environment for a developer like me. Roland is a very approachable and friendly person, any team would be lucky to have him.”","Rashmi Kedlaya “\u200cIt was fantastic to work with Roland, who is an exceptional product manager I have ever worked with. Always provides detailed insight of a requirement & addresses all our queries on time. He is very approachable & never hesitates to repeat requirement briefing whenever asked. He is an inspiring team player & has a positive attitude towards work. Guides the team with a workable solution whenever team faces technical challenges. It really smoothened my journey at Lowe\'s. Always happy to work under such a great product manager.”"]']
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The agent's job is to provide video production and marketing services, while the user is reaching out to the agent because they need assistance with developing a digital strategy for their new product launch.
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Agent: ['Jeremiah Scavo', 'Jeremiah Scavo is an award winning video producer and a social media marketer. He started his career in 2005 as a photojournalist at KCCI-8 News, the local CBS affiliate in Des Moines, Iowa. For roughly seven years he chased news and won numerous awards including an Emmy®. In 2012 he won the Iowa Broadcast News Association’s best photography award. His time in journalism profoundly impacted the way he hears and helps tell a person’s story. It taught him the importance of empathy in telling a story. In 2013 he departed from the world of journalism to begin a content marketing career at Two Rivers Marketing in Des Moines. For five years Jeremiah traveled all over the United States including international travel to Canada and Europe. He produced video content for some of the largest brands in the industrial, agricultural, and manufacturing fields. This experience added to his perspective on life having had to opportunity to see so much of the world. In 2018 he decided it was time to grow again and started Prog Media. Prog Media is a video production and marketing agency set out to help brands build a social presence and relationship with customers through social media marketing. Jeremiah has a servant attitude with almost too much of a “give the shirt off his back” mindset. His philosophy when working with clients is that they are the boss and his job is to execute their agenda while providing professional consultation. He can be creative when it is needed and he can execute exactly what has been asked when needed. Any client will find working with him to feel extremely easy. His favorite moment is when he knows the brand well enough that the client just assumes “it” will get taken care of by him. Whatever “it” might end up being.', 'Prog Media - We make video content and everything else.', 'Essential Enterprise Solutions, Inc.', '[{"company":"Essential Enterprise Solutions, Inc.","company_id":"essential-enterprise-solutions-inc-","industry":"Medical Equipment Manufacturing","location":"","positions":[{"description":"Working on page admin issues. I don\'t actually work here. Working on page admin issues. I don\'t actually work here.","duration":"May 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"May 2021","subtitle":"Essential Enterprise Solutions, Inc.","title":"Marketing"}],"url":"https://www.linkedin.com/company/essential-enterprise-solutions-inc-"},{"company":"Prog Media","company_id":"itsprog","location":"Des Moines, Iowa Area","positions":[{"description":"Prog Media is a video production and marketing agency set out to help brands build a social presence and relationship with customers through social media marketing. Prog Media is a video production and marketing agency set out to help brands build a social presence and relationship with customers through social media marketing.","duration":"Dec 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Prog Media","title":"Owner"}],"url":"https://www.linkedin.com/company/itsprog"},{"company":"Two Rivers Marketing","company_id":"two-rivers-marketing","location":"Des Moines, Iowa Area","positions":[{"description":"I produced a variety of videos for our clients. I worked on projects from concept to finish as a one-man-band or on a team. The videos were distributed on multiple social channels. We did a small amount of broadcast work as well. I produced a variety of videos for our clients. I worked on projects from concept to finish as a one-man-band or on a team. The videos were distributed on multiple social channels. We did a small amount of broadcast work as well.","duration":"Aug 2013 Dec 2018 5 years 5 months","duration_short":"5 years 5 months","end_date":"Dec 2018","start_date":"Aug 2013","subtitle":"Two Rivers Marketing","title":"Video Producer"}],"url":"https://www.linkedin.com/company/two-rivers-marketing"},{"company":"No Sleep","company_id":null,"location":"Des Moines, Iowa","positions":[{"description":"No Sleep is a local comedy brand located in Des Moines, IA. It has three yearly shows with roughly 300 in attendance at the Des Moines Social Club. No Sleep also has a popular weekly podcast and fun social media content throughout the year on Facebook and Instagram. No Sleep is a local comedy brand located in Des Moines, IA. It has three yearly shows with roughly 300 in attendance at the Des Moines Social Club. No Sleep also has a popular weekly podcast and fun social media content throughout the year on Facebook and Instagram.","duration":"Aug 2017 Aug 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2018","start_date":"Aug 2017","subtitle":"No Sleep","title":"Director of Marketing"}],"url":""},{"company":"Hearst Television","company_id":"hearst-television","location":"Des Moines, IA","positions":[{"description":"I shot and edited local news for KCCI 8 the local CBS affiliate in Des Moines, IA. This experience involved driving all over the state meeting with politicians, farmers anyone who had a story needing to be told. I shot and edited local news for KCCI 8 the local CBS affiliate in Des Moines, IA. This experience involved driving all over the state meeting with politicians, farmers anyone who had a story needing to be told.","duration":"May 2008 Aug 2013 5 years 4 months","duration_short":"5 years 4 months","end_date":"Aug 2013","start_date":"May 2008","subtitle":"Hearst Television","title":"Photojournalist"}],"url":"https://www.linkedin.com/company/hearst-television"},{"company":"KCRG-TV9","company_id":"kcrg-tv9","location":"Cedar Rapids, Iowa Area","positions":[{"description":"I was a photojournalist in Cedar Rapids for a short time. I shot and edited local news. I was a photojournalist in Cedar Rapids for a short time. I shot and edited local news.","duration":"Feb 2011 May 2011 4 months","duration_short":"4 months","end_date":"May 2011","start_date":"Feb 2011","subtitle":"KCRG-TV9","title":"Photojournalist"}],"url":"https://www.linkedin.com/company/kcrg-tv9"},{"company":"R&R Media","company_id":null,"location":"Johnston, IA","positions":[{"description":"I shot and edited weddings. We did very creative three to four camera productions. After shooting the weddings we would sync the video in post and edit it as if it were a live broadcast. I shot and edited weddings. We did very creative three to four camera productions. After shooting the weddings we would sync the video in post and edit it as if it were a live broadcast.","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"R&R Media","title":"Videographer/Editor"}],"url":""},{"company":"Hearst Television","company_id":"hearst-television","location":"Des Moines, Iowa","positions":[{"description":"I started as a high school intern at KCCI. The internship grew into a part-time role. I started as a high school intern at KCCI. The internship grew into a part-time role.","duration":"Oct 2005 Apr 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2007","start_date":"Oct 2005","subtitle":"Hearst Television","title":"Photojournalism Intern"}],"url":"https://www.linkedin.com/company/hearst-television"},{"company":"Dallas Center - Grimes School District","company_id":null,"location":"Grimes, IA","positions":[{"description":"I was responsible for building and maintaining the school district\'s website. I designed the layout and moderated the content. Along with these responsibilities I was also responsible for producing videos and other forms of media for the site. I was responsible for building and maintaining the school district\'s website. I designed the layout and moderated the content. Along with these responsibilities I was also responsible for producing videos and other forms of media for the site.","duration":"Sep 2003 May 2006 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2006","start_date":"Sep 2003","subtitle":"Dallas Center - Grimes School District","title":"Web Master and Video Production"}],"url":""}]', '["Erica Turner, APR “Jeremy brought his creative talents to the marketing agency in 2013 and quickly elevated our ability to incorporate high-quality visual storytelling to our clients and their customers. For more than five years, we traveled upwards of 40 days together annually, working to capture and produce video from jobsites, corporate events, major priority tradeshows (SEMA, CONEXPO), automotive events and top builder/influencer shops. Together we planned strategic shoots, cultivated relationships with brand advocates, led fascinating interviews, and hauled equipment in and out of rental cars and airports to produce some amazing content. He worked very long days — always with a positive attitude — and partnered with me to ensure we were getting the right message and the right visuals to align with the vision stated in our creative/content briefs. He started his own business a few years ago and I’m working in a corporate capacity but we remain friends and professional peers. I’ve recently retained his services for video and photography in support of digital campaigns focused on recruitment and celebration of our agent base at HomeServices of Iowa. If you’re looking for a digital and video services company to bring your employees and products to life, don’t hesitate. Call Jeremy and he’ll deliver what you need! ”","Jacob Repp “I\'ve known Jeremiah for 12 years, and he is the most brilliant videographer/story teller that I know. He\'s been working on my professional videos for over two years. If you\'re looking for a straight shooter and the best in the business in using video for marketing you will want to reach out to him. His marketing company does phenomenal work.”"]']
User: ['Lauren Castro', 'Data-driven marketing leader with ad tech and Fortune 500 brand experience across creative and analytical functions. Passionate about brand storytelling and strategy that drives business results. Specialties: Digital Strategy Paid Media (Social, SEM, Content, Native) Marketing Analytics Team Building New Business Development Branded Content Strategy & Content Creation Social Media Management Website Design and UX Agency Management Email Marketing Influencer Campaigns External & Internal Communications Brand Reputation Financial Communications Health & Wellness CPG', "Senior Director, Social & Digital Media at GT's Living Foods", "GT's Living Foods", '[{"company":"GT\'s Living Foods","company_id":"gts-kombucha","industry":"Food & Beverages","location":"","positions":[{"description":"","duration":"Nov 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Nov 2021","subtitle":"GT\'s Living Foods","title":"Senior Director, Social & Digital Media"}],"url":"https://www.linkedin.com/company/gts-kombucha"},{"company":"Nativo Inc","company_id":"nativo-inc","location":null,"positions":[{"description":"Built a 0-to-1 self-service advertising division as part of a two-man team, creating a $7.2MM/year business. Doubled year-over-year revenue by leading go-to-market strategy, creative direction, and implementation of Nativo’s paid digital media, PR, CRM, and event marketing to promote new offering.","duration":"Feb 2021 Nov 2021 10 months","duration_short":"10 months","end_date":"Nov 2021","start_date":"Feb 2021","subtitle":"Nativo Inc","title":"Senior Director, Platform Operations - Brand Content Solutions"},{"description":"Developed and implemented all departmental operations and infrastructure to efficiently scale the business; hired, trained, and managed team to support client content marketing strategy, driving average 3x lift in purchase consideration for partner brands.","duration":"Jul 2019 Feb 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2021","start_date":"Jul 2019","subtitle":"Nativo Inc","title":"Director, Platform Operations - Brand Content Solutions"},{"description":"Led the west coast division to exceed revenue goals six consecutive quarters for the first time in the region’s history. Drove 100% retention rate of direct reports by creating specialized roles to capitalize on internal subject matter expertise and create career growth opportunities for high-potential team members.","duration":"Jun 2018 Jul 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2019","start_date":"Jun 2018","subtitle":"Nativo Inc","title":"Associate Director, Client Sucess - Brand Content Solutions"},{"description":"Fueled company’s highest advertiser retention rate by building and leading an expert team of digital media Client Success Managers, managing media strategy, sponsored content creation, and analytics on behalf of leading brands.","duration":"Apr 2017 Jun 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2018","start_date":"Apr 2017","subtitle":"Nativo Inc","title":"Senior Manager, Client Success - Brand Content Solutions"},{"description":"Grew company’s largest account from $1MM in yearly spend to $8MM. Developed strategic partnerships and digital strategy for Nativo’s top clients, including Adidas, Disney, Mazda, Wells Fargo, and Hilton.","duration":"May 2016 Apr 2017 1 year","duration_short":"1 year","end_date":"Apr 2017","start_date":"May 2016","subtitle":"Nativo Inc","title":"Client Success Manager - Brand Content Solutions"}],"url":"https://www.linkedin.com/company/nativo-inc"},{"company":"PepsiCo","company_id":"pepsico","location":null,"positions":[{"description":"Fueled 2x lift in YoY engagement by leading PepsiCo’s always-on paid media strategy as sole manager of paid media and analytics, focused on driving positive reputation across key brand storytelling pillars. Rallied legacy department around a data-driven approach to corporate communications, activating an internal culture change that shaped cross-functional strategy for large-scale activations including Super Bowl and SXSW. Created and executed digital campaigns including paid social, SEM, video, native content/publisher partnerships, and influencer programs. Selected as high-potential leader to participate in accelerated corporate management training series.","duration":"Feb 2016 May 2016 4 months","duration_short":"4 months","end_date":"May 2016","start_date":"Feb 2016","subtitle":"PepsiCo","title":"Associate Manager - Corporate Digital Communications"},{"description":"Established function as the gold standard for PepsiCo’s digital innovation efforts by building and managing Mission Control, a world-class analytics suite for real-time digital listening, focused on content performance and optimization, brand reputation, and crisis management. Attracted attention from executive leaders and CEO, who regularly requested presentations for corporate executive partners.","duration":"Oct 2014 Feb 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2016","start_date":"Oct 2014","subtitle":"PepsiCo","title":"Senior Analyst - Corporate Digital Communications"},{"description":"Reduced customer response turnaround times by 20%, leading 60+ consumer relations professionals to manage community engagement across digital and social channels for 20 global, billion-dollar brands. Successfully secured executive funding for cross-branded PepsiCo CRM program by developing program strategy and presenting the vision to 550+ worldwide associates at global communications summit.","duration":"Oct 2013 Oct 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2014","start_date":"Oct 2013","subtitle":"PepsiCo","title":"Analyst - Consumer Relations, Digital Innovation"},{"description":"Increased NPS among 75% of customers by building social media community engagement strategy and tool stack to facilitate response, designing first-to-market mobile websites, and creating giveaway program to drive advocacy.","duration":"Aug 2012 Oct 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2013","start_date":"Aug 2012","subtitle":"PepsiCo","title":"Associate Analyst - Consumer Relations, Digital Innovation"}],"url":"https://www.linkedin.com/company/pepsico"},{"company":"PepsiCo","company_id":"pepsico","location":"Chicago, Illinois, United States","positions":[{"description":"Developed full-scale digital marketing campaign for Quaker Oats rebrand; presented concept to CMO and CCO to become one of two interns selected for full time employment from class of 20+. Developed full-scale digital marketing campaign for Quaker Oats rebrand; presented concept to CMO and CCO to become one of two interns selected for full time employment from class of 20+.","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"PepsiCo","title":"Intern - Consumer Relations, Digital Innovation"}],"url":"https://www.linkedin.com/company/pepsico"},{"company":"MTV Networks","company_id":"viacom","location":"New York, NY","positions":[{"description":"Developed brand partner campaign strategies for Comedy Central and Spike TV digital properties. Presented campaign plans to executive leadership at key brands, securing partnerships with MillerCoors, Yahoo!, and Mars, Inc. Developed brand partner campaign strategies for Comedy Central and Spike TV digital properties. Presented campaign plans to executive leadership at key brands, securing partnerships with MillerCoors, Yahoo!, and Mars, Inc.","duration":"Jun 2010 Sep 2010 4 months","duration_short":"4 months","end_date":"Sep 2010","start_date":"Jun 2010","subtitle":"MTV Networks","title":"Intern - Digital Integrated Marketing"}],"url":"https://www.linkedin.com/company/viacom"},{"company":"Northwestern University","company_id":"northwestern-university","location":"Evanston, IL","positions":[{"description":"Researched how physical facial expressions relate to personality and subsequent business success among senior level executives. Researched how physical facial expressions relate to personality and subsequent business success among senior level executives.","duration":"Dec 2009 Jun 2010 7 months","duration_short":"7 months","end_date":"Jun 2010","start_date":"Dec 2009","subtitle":"Northwestern University","title":"Research Assistant - Communication Studies"}],"url":"https://www.linkedin.com/company/northwestern-university"},{"company":"Shi Bui Entertainment","company_id":null,"location":"Los Angeles, CA","positions":[{"description":"Planned and managed entertainment industry networking events and FOX New Writers Awards night. Expanded membership of CAPE, an affiliated nonprofit, by 50% through the creation and management of brand social media presence. Planned and managed entertainment industry networking events and FOX New Writers Awards night. Expanded membership of CAPE, an affiliated nonprofit, by 50% through the creation and management of brand social media presence.","duration":"Aug 2009 Sep 2009 2 months","duration_short":"2 months","end_date":"Sep 2009","start_date":"Aug 2009","subtitle":"Shi Bui Entertainment","title":"Intern - PR & Production"}],"url":""}]', '["Joon Lee “A professional highlight for me has been working with Lauren for the last 4 years. I\'ve watched her start as an Account Manager and rise through the ranks and build the highest performing Client Services team that I have ever had the pleasure to work with. She improved training, created new processes where none existed but were sorely needed, and led her team to achieve incredible lifts in renewal rates that set new benchmarks nationwide. Her intelligence, efficiency, and goal-oriented mindset consistently impress me, but more than anything, her willingness to test her comfort zones and challenge herself with new responsibilities is what makes Lauren one-of-a-kind. I am forever her biggest fan. ”","Jim Waters “Lauren is an exceptional talent who made a considerable impact on the transformation of PepsiCo\'s corporate communications digital strategy. She was a key player in the development of our analytics and insights practice. Lauren is extremely driven and efficient, and always brings a positive attitude and approach to her work. She is able to develop a story from complex analytics, and has the collaboration skills to drive strategy across teams and functions. She has strong media strategy and planning skills across the owned, earned and paid media ecosystem. She is an inspiring manager who is able to effectively train and empower her team. ”"]']
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The agent's job is to manage corporate communications, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a digital marketing project for HR Tech.
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Agent: ['Steven Gonzalez', 'Senior Human Resources professional with 12+ years of progressive experience in Employee Relations, Talent Acquisition, Payroll & Benefits Administration, Training and Development, Project Management, and Compliance. Successfully worked within retail, high-tech, sales, marketing, advertising and non-profit industries.', 'Senior Corporate Human Resources Manager at Albertsons Companies', 'Albertsons Companies', '[{"company":"Albertsons Companies","company_id":"albertsons","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Albertsons Companies","title":"Senior Corporate Human Resources Manager"},{"description":"Leads a team of Human Resources Business Partners and a Training Coordinator to unlock potential, influence, and support the business results for our Corporate Business and IT organizations through strategic Human Resources initiatives and programs.","duration":"Aug 2019 Oct 2021 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2021","start_date":"Aug 2019","subtitle":"Albertsons Companies","title":"Corporate Human Resources Manager"},{"description":"Partners with assigned Executives, and their respective Leadership teams, to align Human Resources with their business strategy. Supported the Leaders of Digital Marketing and Loyalty, both Business and IT groups, and the IT Supply Chain and Marketing & Merchandising group","duration":"Feb 2015 Aug 2019 4 years 7 months","duration_short":"4 years 7 months","end_date":"Aug 2019","start_date":"Feb 2015","subtitle":"Albertsons","title":"Corporate Human Resources Business Partner"}],"url":"https://www.linkedin.com/company/albertsons"},{"company":"Safeway","company_id":"safeway","location":"Pleasanton, CA","positions":[{"description":"Supported Corporate Finance, Fuel & Energy, Risk Management and Internal Audit leadership teams with all Human Resources related instances and initiatives. Utilizes knowledge of assigned groups functions, in order to build an entrusted partnership and point of contact for all employees to voice concerns, ask questions and request assistance. Supported Corporate Finance, Fuel & Energy, Risk Management and Internal Audit leadership teams with all Human Resources related instances and initiatives. Utilizes knowledge of assigned groups functions, in order to build an entrusted partnership and point of contact for all employees to voice concerns, ask questions and request assistance.","duration":"Sep 2013 Feb 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2015","start_date":"Sep 2013","subtitle":"Safeway","title":"Corporate Human Resources Representative"}],"url":"https://www.linkedin.com/company/safeway"},{"company":"Super Micro Computer, Inc.","company_id":"supermicro","location":"San Jose, CA","positions":[{"description":"Supported the business leaders of Sales, Marketing, Accounting & Finance, R&D and Shipping and Receiving (Warehouse) departments. Provided coaching on employee relations, performance management, and health and safety procedures. Created effective recruitment and compensation plans to meet department goals and budget expectations. Developed and facilitated internal training programs and managed Senior Human Resources Administrator to execute HR related programs. Supported the business leaders of Sales, Marketing, Accounting & Finance, R&D and Shipping and Receiving (Warehouse) departments. Provided coaching on employee relations, performance management, and health and safety procedures. Created effective recruitment and compensation plans to meet department goals and budget expectations. Developed and facilitated internal training programs and managed Senior Human Resources Administrator to execute HR related programs.","duration":"Jun 2012 Sep 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2013","start_date":"Jun 2012","subtitle":"Super Micro Computer, Inc.","title":"Senior Human Resources Generalist"}],"url":"https://www.linkedin.com/company/supermicro"},{"company":"Landor Associates","company_id":"landor","location":"San Francisco Bay Area","positions":[{"description":"Reported to the Executive Director of Human Resources and provided generalist support to domestic and global staff. Responsible for talent acquisition, employee relations, training, benefits administration (annual open enrollment, stock options, 401(k), LOAs), compensation, payroll, and project management. Reported to the Executive Director of Human Resources and provided generalist support to domestic and global staff. Responsible for talent acquisition, employee relations, training, benefits administration (annual open enrollment, stock options, 401(k), LOAs), compensation, payroll, and project management.","duration":"Jul 2007 Jun 2012 5 years","duration_short":"5 years","end_date":"Jun 2012","start_date":"Jul 2007","subtitle":"Landor Associates","title":"Human Resources Generalist"}],"url":"https://www.linkedin.com/company/landor"},{"company":"American Academy of Ophthalmology","company_id":"american-academy-of-ophthalmology","location":"San Francisco Bay Area","positions":[{"description":"Managed all aspects of talent searches, benefits & payroll administration. Managed all aspects of talent searches, benefits & payroll administration.","duration":"Jan 2001 Jul 2007 6 years 7 months","duration_short":"6 years 7 months","end_date":"Jul 2007","start_date":"Jan 2001","subtitle":"American Academy of Ophthalmology","title":"Recruiter/ Payroll Administrator"}],"url":"https://www.linkedin.com/company/american-academy-of-ophthalmology"}]', '["Chris Pike “Steven is an incredibly likeable, diligent HR professional who wears a number of hats incredibly well. Steven has been my HR rep (office door always open, a font of information, thoroughly reliable, and a personality to make you feel instantly comfortable sharing whatever it is you need to), and I\'ve worked on IT-related HR Information Systems projects with him. In this role, Steven grasped new concepts quickly, was an excellent team player, and offered up key HR-related information in an easily digestible (as a non-HR employee) way.”","Laurel C. “Steven is highly professional, responsive, personable and dedicated to giving his best. He is one of the best HR representatives I have encountered during my career.”"]']
User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']
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The agent's job is to provide performance tuning and database management expertise, and today, the agent is reaching out to the user to offer guidance on optimizing database accesses for the user's production line lead role in the healthcare industry.
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Agent: ['Neeraj Dwivedi', "I've been working with databases for more than fourteen years. My job is making DB server instances faster & highly available. I love performance tuning.I help developers and engineers build fast, robust and scalable solutions. I have very good experience in designing & developing reporting solutions for OLTP & OLAP databases, which includes SQL Server replication, creating data warehouses and implementation of Business Objects along with Crystal Reports. My areas of specialty are: - Performance tuning, database architecture, cloud computing, bottleneck analysis. - Preparation and migration of databases to cloud. Achieving better performance while reducing cost by proper analysis and management. - Load and stress testing of databases in conjunction with the application servers and identifying issues, to prevent production issues. - Hardware & storage sizing, environment optimization, query/index tuning and automation. - Implementing high availability with AlwaysOn, Database mirroring, Log shipping and clustering. - Help in-house developers improve performance of their applications. - Design and implement database changes. - Review and tune SQL queries, stored procedures, views, triggers. - Manage health of SQL Servers including backups, restores, monitoring. - SQL Server, PostGres SQL, AWS, Aurora, PowerShell", 'DBA at TimeTrade Systems, Inc.', 'TimeTrade Systems, Inc.', '[{"company":"TimeTrade Systems, Inc.","company_id":"engageware","industry":"Computer Software","location":"","positions":[{"description":"","duration":"Oct 2010 - Present 11 years 3 months","duration_short":"11 years 3 months","end_date":"Present","start_date":"Oct 2010","subtitle":"TimeTrade Systems, Inc.","title":"DBA"}],"url":"https://www.linkedin.com/company/engageware"},{"company":"UnitedHealth Group","company_id":"unitedhealth-group","location":"Gurgaon, India, Santa Ana, CA","positions":[{"description":"","duration":"Feb 2008 Aug 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2010","start_date":"Feb 2008","subtitle":"UnitedHealth Group","title":"Senior SQL Server / Business Objects Consultant"}],"url":"https://www.linkedin.com/company/unitedhealth-group"},{"company":"MIND","company_id":"mothersonsumi-infotech-designs-ltd-mind","location":"Noida Area, India","positions":[{"description":"","duration":"Jul 2006 Jan 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2008","start_date":"Jul 2006","subtitle":"MIND","title":"SQL Server / BO / VB / Crystal Reports Consultant"}],"url":"https://www.linkedin.com/company/mothersonsumi-infotech-designs-ltd-mind"},{"company":"Six Sigma Infosoft Private Limited","company_id":null,"location":"New Delhi India","positions":[{"description":"","duration":"Oct 2003 Jul 2006 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jul 2006","start_date":"Oct 2003","subtitle":"Six Sigma Infosoft Private Limited","title":"Software Engineer"}],"url":""}]', '["Steve Rehrauer “I worked with Neeraj, often closely, for about five years. Neeraj is on my short list of people who, if their resume crosses my desk in the future, I would tell my employers, \\"Hire him. Interview him first if you need to, but then hire him.\\" Neeraj has a deep understanding of SQL databases and tooling, and was consistently my cheerful, expert guide to how to improve my application\'s DB accesses. His time was in constant demand, but he never, ever refused a plea for help, and was always good-humored and helpful. He\'s also always on a mission to upgrade & improve his skills, and liked to ask intelligent questions about the Scala applications I was writing at TimeTrade, just to learn about a domain outside of his own area of expertise. And finally, he\'s a warm, friendly, really nice guy, the kind of co-worker you\'re glad to have around.”","Tyler Horton “Neeraj is a man whose depth of knowledge in database administration is unmatched by anyone. Additionally, he has the patience and composure to guide others who are less familiar with the inner working of SQL Server. It was a pleasure and a privilege working together with Neeraj for nearly 5 years at TimeTrade. ”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']
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The agent's job is to develop end-to-end SEO campaigns for consumer-facing websites, and today they are reaching out to the user to discuss potential collaboration on optimizing website content and improving search engine rankings.
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Agent: ['Sandeep Thirumalai', 'In-depth expertise in Architecture and Design of Large scale Low Latency Real Time Serving Systems and Distributed Computing Systems Technical expertise and Hands-On Experience in Design and Development of End-to-End Digital Ad Products comprising DSP, AdExchange, SSP and Product Listing Ads (PLA) An Execution focused leader with proven track record in leading and executing open-ended technical projects. Experienced in Product Management and Engineering Management. Experience in building projects ground up and scaling it to hundreds of millions of users Received the most prestigious award - Yahoo Individual SuperStar award in 2012 and Yahoo Team SuperStar award in 2013', 'AI Infrastructure at Meta', 'Meta', '[{"company":"Meta","company_id":"meta","industry":"Internet","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Meta","title":"Software Engineer (AI Infrastructure)"}],"url":"https://www.linkedin.com/company/meta"}]', '["Dan Tian “I have worked with Sandeep on software for processing federated online advertising requests. He was quick to understand the technical details, and contributed greatly in simplifying the inter-dependencies of the software components. He brought enthusiasm and accountability to his work. I enjoy very much working with Sandeep. There is no doubt he will be a great asset to any software team.”","Ginger Tsun “Sandeep used to be one of my engineer managers in \\"Advertising Product Group\\" at Yahoo. Sandeep is a super star!!! He is technically very competent, passionate, hard working, easy to work with, and most important of all, he delivers! Once he is committed to an assignment, he will go full out to make sure it is completed on time and with excellent quality. He welcomes challenges and really wants to make a difference. He is simply a super achiever. I will hire Sandeep back any time if I have a req that requires his skill set.”"]']
User: ['Oral Seymour', 'SEO professional with 8+ years of Digital Marketing experience including social media, web analytics, web design and development, content marketing and product management.', 'Technical SEO Manager at Stella Rising', 'Stella Rising', '[{"company":"Stella Rising","company_id":"stellarisingagency","industry":"Marketing Services","location":"New York, New York, United States","positions":[{"description":"","duration":"Sep 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Stella Rising","title":"Technical SEO Manager"}],"url":"https://www.linkedin.com/company/stellarisingagency"},{"company":"Wunderman Thompson Performance Marketing","company_id":"wunderman-thompson-memphis","location":"Greater Memphis Area","positions":[{"description":"","duration":"Apr 2018 Sep 2021 3 years 6 months","duration_short":"3 years 6 months","end_date":"Sep 2021","start_date":"Apr 2018","subtitle":"Wunderman Thompson Performance Marketing","title":"Sr SEO Specialist"}],"url":"https://www.linkedin.com/company/wunderman-thompson-memphis"},{"company":"Nelnet","company_id":"nelnet","location":"Remote","positions":[{"description":"Define strategy for, develop, execute, and manage end to end SEO campaigns for consumer facing websites Petersons.com and EssayEdge.comOther responsibilities include communicating with upper management, internal departments, product management and development teams to ensure that new features are SEO friendly. Define strategy for, develop, execute, and manage end to end SEO campaigns for consumer facing websites Petersons.com and EssayEdge.comOther responsibilities include communicating with upper management, internal departments, product management and development teams to ensure that new features are SEO friendly.","duration":"Dec 2010 Mar 2018 7 years 4 months","duration_short":"7 years 4 months","end_date":"Mar 2018","start_date":"Dec 2010","subtitle":"Nelnet","title":"SEO Strategist"}],"url":"https://www.linkedin.com/company/nelnet"},{"company":"Peterson\'s","company_id":"peterson%27s","location":"Remote","positions":[{"description":"","duration":"Dec 2010 Mar 2018 7 years 4 months","duration_short":"7 years 4 months","end_date":"Mar 2018","start_date":"Dec 2010","subtitle":"Peterson\'s","title":"SEO Strategist"}],"url":"https://www.linkedin.com/company/peterson%27s"},{"company":"Sparkroom","company_id":"sparkroom","location":null,"positions":[{"description":"Design and execute complete SEO strategies for Higher Education clients and company owned lead generating web properties.Created SEO audits and performed sales presentations to prospective Higher Education clients.","duration":"Dec 2011 Jan 2015 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jan 2015","start_date":"Dec 2011","subtitle":"Sparkroom","title":"SEO Strategist"},{"description":"","duration":"Dec 2010 Dec 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2011","start_date":"Dec 2010","subtitle":"Sparkroom","title":"SEO Coordinator"}],"url":"https://www.linkedin.com/company/sparkroom"},{"company":"OS Industries","company_id":"os-industries","location":"Brooklyn, NY","positions":[{"description":"Provided SEO, Web Development, PPC Management, Affiliate Marketing, Email Marketing and Consulting Services to numerous Small to Medium size businesses in New York City.Clients includedEmax VenturesCornelia Day ResortSkillFashion Provided SEO, Web Development, PPC Management, Affiliate Marketing, Email Marketing and Consulting Services to numerous Small to Medium size businesses in New York City.Clients includedEmax VenturesCornelia Day ResortSkillFashion","duration":"Feb 2006 Dec 2010 4 years 11 months","duration_short":"4 years 11 months","end_date":"Dec 2010","start_date":"Feb 2006","subtitle":"OS Industries","title":"Consultant"}],"url":"https://www.linkedin.com/company/os-industries"},{"company":"Powersellernyc","company_id":null,"location":"Brooklyn, NY","positions":[{"description":"PowerSellerNYC was a small internet electronic dealer based in Brooklyn, NY. Grew organic traffic by 50% in a very competitive categoryLaunched and managed new sales and comparison shopping channels including eBay, Google Shopping and Bing Product Search.Oversaw sucessful re-launch of 3 company sites. PowerSellerNYC was a small internet electronic dealer based in Brooklyn, NY. Grew organic traffic by 50% in a very competitive categoryLaunched and managed new sales and comparison shopping channels including eBay, Google Shopping and Bing Product Search.Oversaw sucessful re-launch of 3 company sites.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Powersellernyc","title":"Internet Marketing Manager"}],"url":""}]', '["Kevin Fowler “Oral and I worked for different clients under Wunderman Memphis. As remote employees, we spent quite a bit of time together on the phone and during our trips to Memphis. Oral is one of the most knowledgeable SEOs (or fishtank enthusiasts) I\'ve met, and we had endless hours of discussions about the SEO industry. Oral brings a steady hand to SEO, and has a knack for explaining difficult concepts in a straightforward, no-nonsense manner, while ready to dive into the technical minutiae as deeply as the client is willing. In addition to this, he\'s genuinely friendly and very often hilarious, which helps endear him to team members and clients alike. Oral is a great SEO, and will make an excellent addition to any team. ”","Robyn Knight “I can’t think of another colleague that has been more willing to offer assistance, take on responsibilities that pop up out of nowhere, and take on more for less without complaint. Oral has a heart of gold and shows it through his professional and personal interactions with everyone he’s around. As his manager over the past few years, I’ve appreciated his dedication to the company and its mission and his loyalty to me and our team. He is genuine and sincere – such a rare gem in the crazy corporate world. ”"]']
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The agent's job is to provide marketing and PR services for technology firms and professional service providers. Today, the user is reaching out to the agent because they need assistance in developing and managing marketing and public relations programs for their growing technology firm.
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Agent: ['Michael Quinn', 'An award-winning Creative Director who loves to take up a challenge, question existing ideas, learn something new and deliver exceptional results. I have a passion for storytelling, years of network and studio experience and a proven track record of creating impactful brand identities, marketing campaigns and digital content, for domestic and international markets, that exceed objectives. A leader in building strategic partnerships between multiple teams, working across global stakeholders and A-list talent. An expert in creating and managing large-scale productions and highly efficient workflows while mentoring and inspiring an incredibly effective team in a culture of collaboration, creativity and innovation that thrives even in the most dynamic environments. MARKETING | CREATIVE DIRECTION | STRATEGIC DIRECTION | BRAND ADVERTISING | DIGITAL MEDIA VISUAL STORYTELLING | VISUAL DESIGN | TRADE ACTIVATIONS | PROJECT MANAGEMENT | BUDGETING | TEAM LEADERSHIP | OPERATIONS | VIDEO PRODUCTION | POST-PRODUCTION', 'Creative Director | Entertainment Marketing', 'Q360 Creative', '[{"company":"Q360 Creative","company_id":null,"location":"Los Angeles, California, United States","positions":[{"description":"Q360 designs and executes compelling brand strategies, marketing campaigns and cross-platform solutions to create strong brand imprints that drive audience, user and revenue growth\uf0a7 Led the creative strategy and execution of new branding campaigns and marketing collateral for the Tribune Media Group starting with KTLA 5; the two-time Promax BDA award-winning \\"Cut to LA\\" campaign achieved higher ratings, users and revenue for their news programming and KTLA.com within five months of launch\uf0a7 Achieved top position for the weekend morning news with a 50% boost in ratings overall, and 134% increase for the last hour\uf0a7 Increased ratings by 100% and secured the number one rank for the daytime news, with a 33% gain in 25-54 demos from the previous year\uf0a7 Earned the number one rank and the highest market viewership for the 10PM news and Sports Final\uf0a7 Grew social media followers to 6.2M, gained users and the number one position in Los Angeles for KTLA.com","duration":"2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2016","subtitle":"Q360 Creative","title":"Executive Creative Director"}],"url":""},{"company":"Warner Bros. Entertainment","company_id":"warner-bros--entertainment","location":null,"positions":[{"description":"\uf0a7 Managed budgets up to $1M, a team of 20 and vendors in the ideation and execution branding, marketing and sales initiatives across all platforms for world-renowned shows including The Big Bang Theory, The Flash, Person of Interest, Pretty Little Liars, Riverdale and more\uf0a7 Oversaw production of upfront trailers, presentations and BTS/EPK featurettes; the presentation and trailer for Gotham led to a record $1.75M per episode deal with Netflix before the pilot debut\uf0a7 Spearheaded Special Projects including launch campaign shoots, Mondo, BTS/EPK, photo, special events, sizzle reels and the annual State of the Studio presentation for the Chairman\uf0a7 Directed all videos, print and produced the live event, \\"A Night of DC Entertainment\\" at Comic-Con; wrapped 8,000 attendees in an exciting 180 degree A/V experience that generated 10M+ impressions on social media and higher than anticipated ratings for the premieres of our DC based shows\uf0a7 Marketing lead for multiple divisions including Domestic and International TV Distribution, Branded Channels and WBITV Productions \uf0a7 Created all marketing assets for Warner TV, an international AVOD/SVOD streaming service; the incredibly successful U.K. launch led to deals in over 50 countries, increasing global reach and revenue\uf0a7 Drove conjoined efforts with Warner Channel Latin America on a series of award-winning branding campaigns; WCLA became a top ten channel in the region and the most watched by key 18-49 demos\uf0a7 Built strong relationships across studio divisions, collaborating with Theatrical, DC Entertainment, Home Video, and WB Games on initiatives for various consumer/trade touchpoints and activations\uf0a7 Collaborated with Theatrical to drive the Batman v. Superman: Who Will Win? initiative for digital and social platforms; achieved the second-highest domestic opening weekend for the studio with $166.1M","duration":"2007 2016 9 years","duration_short":"9 years","end_date":"2016","start_date":"2007","subtitle":"Warner Bros. Entertainment","title":"Creative Director, Worldwide Television Marketing"},{"description":"\uf0a7 Oversaw the creation of award winning sales presentations and on-air marketing content for the launch of critically acclaimed titles including Friends, ER, The West Wing, Gilmore Girls, Will & Grace and Two and a Half Men\uf0a7 Managed the creative development and execution of the sales presentations and syndication launch campaigns for The West Wing; achieving a record breaking $1.2M per episode deal and Two and a Half Men; which became one of the highest revenue-generating series in syndication","duration":"1999 2007 8 years","duration_short":"8 years","end_date":"2007","start_date":"1999","subtitle":"Warner Bros. Entertainment","title":"Manager, Worldwide Television Marketing"},{"description":"","duration":"1995 1999 4 years","duration_short":"4 years","end_date":"1999","start_date":"1995","subtitle":"Warner Bros. Entertainment","title":"Senior Writer & Producer"}],"url":"https://www.linkedin.com/company/warner-bros--entertainment"}]', '["Kenny Mosher “Michael is a very talented, driven, and detail orientated creative. He is able get things done quickly, but without neglecting other\'s opinions and values. He also is able to manage large projects with many moving parts, without losing his cool. We have collaborated on a number of creative projects over the last couple of years and I have always enjoyed working with him. ”","Morgan Keiser “Michael is organized, creative, and calm. He is like The Wolf from Pulp Fiction. He is the guy you call when the client has asked for the impossible. Not only will he get it done, but he will get it done on time and on budget. He is curious about technology and continuously strives to take productions to the next level. He was always willing to try out new workflows suggested by our team. He was also instrumental in bringing those workflows from the theoretical to the practical, tweaking the process along the way. It was a pleasure working with Michael; he always made our team feel like we were integral to a project’s success. I strive to show the same level of grace under pressure as he does. He is a mentor and a friend and I hope to have the opportunity to work with him again in the near future.”"]']
User: ['Jennifer Koon', 'Marketing Communications Professional with more than 20 years corporate and agency-side experience with firms big and small currently develops and manages marketing and public relations programs for growing technology firms and professional service providers. Clients include Managed IT solution providers, application developers, law firms, CPA firms, HR firms, manufacturing industry consultancies and other service organizations with complex sales.Services Include: Marketing Strategy, Public Relations, Media Relations, Community Relations, Public Speaking, Direct Marketing, E-Mail Marketing, Content Marketing, Event Marketing, Social Media Marketing, Website Development, Website Content, SEO.', 'Trusted Provider of Marketing & PR Services for Technology Firms and Professional Service Providers.', 'Michael Mackenzie Communications', '[{"company":"Michael Mackenzie Communications","company_id":"michael-mackenzie-communications","industry":"Marketing Services","location":"Roswell, Georgia","positions":[{"description":"As the owner and founder of Michael Mackenzie Communications, I have built a team of professionals that provide marketing and public relations services to small and growing companies that don’t want or don’t need to employ a full time marketing director. We also help support big firms who find themselves overloaded with corporate objectives but lack senior staff to help build the strategies and implement the tactics necessary to reach revenue goals.Our primary focus is technology companies and professional services providers -- organizations that because they don\'t make anything you can taste, touch or feel need greater assistance with message development and communicating the value of their brand.Amongst our many deliverables are...• Sound and HONEST Marketing Advice• Consistent Email Marketing and Newsletter Programs• Powerful Press Releases and Byline Article Opportunities• Compelling Case Studies• Wonderful White Papers• Successful Seminars, Webinars and Trade Shows• Great Websites• Better Content for Exising Websites","duration":"Nov 2001 - Present 19 years 9 months","duration_short":"19 years 9 months","end_date":"Present","start_date":"Nov 2001","subtitle":"Michael Mackenzie Communications","title":"Principal Consultant"}],"url":"https://www.linkedin.com/company/michael-mackenzie-communications"},{"company":"Microsoft Corporation","company_id":"microsoft","location":null,"positions":[{"description":"• Developed and maintained relationships with technology, business and community affairs reporters at daily newspapers and radio/TV across FL, AL, MS, GA, NC and SC in primary and secondary markets. • Received more than 25 million impressions annually via business and consumer product reviews, compliance messaging, local executive profiles and interviews for local industry and business issues.• Developed and delivered compliancy campaigns via direct mail and business partner-led seminars for enterprise and medium businesses. • Executed co-operative marketing programs with large account resellers and direct marketing resellers.• Spearheaded Chamber of Commerce partnership mailing for small and medium businesses resulting in $710,000 in revenue.• Introduced Blitz Day (national best practice for teamwork and reaching new accounts) and tele-qualification pilot for identifying new leads and profiling geography.","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Microsoft Corporation","title":"Public Relations Manager & Software Anti-Piracy Champion"},{"description":"• Executed on budget of $1.841 million against $210 million district revenue goal and 41,650 community development reach goal through seminars and events in education, training, awareness, customer and partner satisfaction, and loyalty. • Supported Windows 2000 launch for 8,000 attendees, plus dozens of pilots and hands-on labs. Developed and executed reseller incentive program to increase Office 2000 sales through major distributor. • Initiated relations with local media in a market where Microsoft previously had no local media plan. • Managed community giving program to award grants and more than $500,000 in software donations to non-profits.","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Microsoft","title":"Field Marketing Manager"},{"description":"• Led marketing function for Enterprise, Education & Application Developer Customer Units. • Trained marketing teammates on all facets of direct mail marketing. Cultivated and managed relationships with new vendors. Served as database expert through continued use, tracking and system analysis of reseller and customer databases and design validation of new campaigns and events database.• Achieved consistent customer reach in primary and secondary markets with MSDN HomeTown Series for developer evangelism and TechNet quarterly briefings for IT Professionals.• Identified and executed customized workshops and programs including on-site briefings in enterprise customer accounts, Notes and Novell competitive seminars in Enterprise space, and consultant-delivered migration workshops.","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Microsoft","title":"Senior Marketing Specialist"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Carson Direct","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"Developed direct marketing campaigns and event marketing programs for financial service providers and big box retailers including Lockheed Credit Union, SunTrust and Home Depot.","duration":"Mar 1996 Sep 1997 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 1997","start_date":"Mar 1996","subtitle":"Carson Direct","title":"Account Executive"}],"url":""},{"company":"The Blue Ribbon SoundWorks","company_id":null,"location":"Atlanta, GA","positions":[{"description":"Managed advertising, public relations and development of product packaging and documentation for music software startup eventually purchased by Microsoft.","duration":"Sep 1994 Sep 1996 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 1996","start_date":"Sep 1994","subtitle":"The Blue Ribbon SoundWorks","title":"Marketing Director"}],"url":""},{"company":"Byers Engineering","company_id":"byers-engineering","location":"Greater Atlanta Area","positions":[{"description":"Developed display advertising campaigns, executed telemarketing programs, and managed trade show production for network plotting software product popular with engineers using MicroStation and AutoCAD.","duration":"1992 1994 2 years","duration_short":"2 years","end_date":"1994","start_date":"1992","subtitle":"Byers Engineering","title":"Direct Marketing Specialist"}],"url":"https://www.linkedin.com/company/byers-engineering"}]', '["“I worked cross-team with Jennifer in the mid/late \'90s at Microsoft. I was a Business Development Manager and she was a District Marketing Rep. She supported my one to many events in addition to other activities across 100+ salespeople and several teams in a six-state region in the super high-growth era of a great company. I recall her work as thorough and trouble-free and enjoyed working with her immensely. In 2004, I left and started a pure software company. In 2005 after I had roughly one year of development completed on my first product, I needed to add marketing capacity for the product\'s launch and immediately thought about Jennifer. I had no idea she had moved on from Microsoft but found her via LinkedIn. She came out to my place of business, assessed my needs and in addition to herself, sourced two additional resources for my capacity needs. They produced great marketing strategies, collateral, among other things but what was most helpful is they had contacts with the three top market research firms (IDC, Gartner, and Forrester). Through Jennifer\'s team, I secured meetings with each firm and presented my business, strategy, and products. Gartner selected my company and did an elaborate write-up which catapulted us onto the global scene. It was a game-changer for my start-up, and within one year I had half the Fortune 50 as customers in addition to thousands of customers all over the world! Within two years my company was acquired by a public software firm, and those assets were eventually acquired by Dell Technologies. I have Jennifer to thank for being \\"available to hire\\" early-on in that businesses\' lifespan. Thanks, Jennifer.”","“Jennifer and her team at Michael Mackenzie Communications helped substantially improve our marketing strategy. She helped prioritize our initiatives and helped us recognize where we could make enhancements to achieve better results. Thanks to her guidance, we were able to earn several high profile speaking opportunities at industry conferences. Her expertise has been invaluable.”"]']
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The agent's job is to provide technical business consulting services in the payments industry, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in retail lending and product development.
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Agent: ['Anna Howard', 'I’m a performance-driven professional with 18+ years of combined knowledge in Operational, Technology, and Card Brand Compliance in the Payments Industry. I’m known for being an effective communicator, presenter, business analyst professional and project leader with strong analysis, planning and implementation skills. My combined professional experience and educational background have led me to the good fortune of working with some amazing organizations and professionals over the years, which has helped to establish my remarkable skill set. Throughout my career, I’ve proven my ability to lead teams, coordinate complex/detailed programs and drive initiative to successful conclusion. I am an an effective Web Product Consultant/Business Analyst with the skill set to adapt, learn and envision your future strategic technology road map.On a more personal note, I enjoy cooking, camping and traveling around the state of Arizona (and beyond!). And if time permits, you’ll find me at the local library discussing the latest novel as part of my monthly book club. I’m always interested in hearing from colleagues and similar professionals, so feel free to contact me if you’d like to connect.', 'Technical Business Consultant', 'Global Payments Inc.', '[{"company":"Global Payments Inc.","company_id":"global-payments","industry":"Financial Services","location":"Tempe, AZ","positions":[{"description":"Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Originally hired as a Business Analyst and through consistent on-time delivery of project artifacts and an active participant in the software delivery cycle, received numerous promotions onto BA Consultant. Proactively communicate and collaborate with external and internal customers to gather and analyze information to develop, maintain, replace and alter or enhance system architecture or software. • Interact and present to C-level executives on multi million dollar post merger projects to consolidate and integrate payment processing platforms• Provide support to stakeholders in evaluating and selecting a technology solution for a settlement accounting reconciliation system• Collaborate with design team members to define and implement solutions.• Provided support to fellow Change Agents in identifying \'waste\' of resource time and company dollars by suggesting alternatives to reduce or eliminate via innovative process improvements.• BA on a global project focused on delivering an innovative servicing platform that reduces system duplicity and best supports system\'s scalability leveraging Salesforce architecture • Support the organization\'s culture goal to develop a BA Center of Excellence and Community of Practice through engaging and encouraging team participation • BA on numerous projects to elicit and manage requirements thru SDLC including: Enhancements to existing systems, sun setting of systems, sizing and estimating of client requested projects, Closed-loop payment solution • Scrum Master for cloud team focused on building infrastructure as code • Technology stacks supported: JavaScript, XML, C, Java, SAML, HP-UX, AIX, Informix, DB2, C#, .NET, Windows, Linux, SQLServer","duration":"Apr 2005 - Present 16 years 4 months","duration_short":"16 years 4 months","end_date":"Present","start_date":"Apr 2005","subtitle":"Global Payments Inc.","title":"Technical Business Consultant"}],"url":"https://www.linkedin.com/company/global-payments"},{"company":"Avnet","company_id":"avnet","location":"Tempe, AZ","positions":[{"description":"As a leading global technology solutions provider, Avnet designs and supplies computer solutions for manufacturers and OEMs for its customer base. Hired for business analysis acumen across varied industries (retail, health, banking) and demonstrated ability to self manage priorities. Served as liaison between IT and the customer (business) to gather and document user requirements and continue to ensure all project tasks are in accordance with customer\'s expected outcome. • Coordinated testing activities with customer and collaborated with Training to ensure application knowledge and support aids will meet business needs • Functioned as an Auditor for internal processes for Avnet business groups • Held responsibilities as BA and Project Manager for build-out of an in-house tool to configure, price, and quote computers using original equipment manufacturer component parts to build a customized computer solution for Value Added Resellers","duration":"Aug 2000 Jan 2005 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jan 2005","start_date":"Aug 2000","subtitle":"Avnet","title":"Business Architect"}],"url":"https://www.linkedin.com/company/avnet"},{"company":"Flex Solutions","company_id":null,"location":"","positions":[{"description":"Now defunct, Flex Solutions offered it\'s client base consultancy and professional services in deploying new programs and software solutions. Hired based on Banking operations experience in the credit card industry along with being a recent college graduate. Experience managing teams and ability to travel to client sites across the US. Played an integral role in program managing product development projects as well as writing functional requirements for companies in the following industries: internet voting, healthcare, and telecommunications • Participated in project partnered with Election Services Corp, Garden City NJ to bring electronic voting to AZ • Project Manager for 2nd generation of Motorola Clip-On Organizer for Motorola StarTAC Phones; Contracted as a consultant out Motorola’s Libertyville, IL facility to work with engineers, managing the product through approval process for release into marketplace","duration":"Aug 1998 Aug 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2000","start_date":"Aug 1998","subtitle":"Flex Solutions","title":"Consultant"}],"url":""},{"company":"ECadvantage","company_id":null,"location":"","positions":[{"description":"Now defunct, offered professional services to integrate with it\'s parent company, MicroAge. Installed and trained Resellers across the US on both the client-server version and web version of ECadvantage procurement application.","duration":"Aug 1997 Aug 1998 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 1998","start_date":"Aug 1997","subtitle":"ECadvantage","title":"Business Analyst"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":"","positions":[{"description":"Bank of America is one of the world\'s largest financial institutions. Initially hired as a Credit Card Fraud Analyst within Issuing responsible for researching of cardholder disputes and worked to resolve with affected card brand. Promoted to Operations Manager overseeing 17 Fraud Analyst. Developed strategies to evaluate performance and assess capacity and needs. Later fulfilled role as a liaison between the vendor and business unit to enhance technology of processing platforms.","duration":"Jul 1991 Aug 1997 6 years 2 months","duration_short":"6 years 2 months","end_date":"Aug 1997","start_date":"Jul 1991","subtitle":"Bank of America","title":"Business Automation Analyst"}],"url":"https://www.linkedin.com/company/bank-of-america"}]', '["“I had the opportunity to work with Anna in an operations project and she was key resource to the success of the project. Her analytical skills, communication skills, attention to detail, motivation, and positive attitude is commendable. Although this was a volunteer project for her she gave it 100%commitment. She loves a good challenge and her organization skills top notch. I would love to work with Anna in all my projects ! She is just a genuinely great person!”","“I worked with Anna for four years at TSYS and I can say with great confidence she is one of the best BAs that I have worked with. Anna has an incredible work ethic, is incredibly productive and completely unflappable. She is a great team player and leader in her field. All around great person to have on your team and to work with.”"]']
User: ['Craig Robinson', 'Extensive experience in all aspects Retail Lending Indirect Automoblie Lending, Direct, Home Equity, Business Banking including product development, marketing, sales, credit, risk, and operations.', 'Retired Retail Banking Professional', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"May 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"May 2016","subtitle":"Retired","title":"Retired Retail Banking Professional"}],"url":""},{"company":"TD Bank USA","company_id":"td","location":"","positions":[{"description":"","duration":"Sep 2010 - Present 11 years 5 months","duration_short":"11 years 5 months","end_date":"Present","start_date":"Sep 2010","subtitle":"TD Bank USA","title":"Small Business Admin Group Manager"}],"url":"https://www.linkedin.com/company/td"},{"company":"Riverside National Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2001 Sep 2010 8 years 11 months","duration_short":"8 years 11 months","end_date":"Sep 2010","start_date":"Nov 2001","subtitle":"Riverside National Bank","title":"SVP-Director of Retail Underwriting"}],"url":""},{"company":"INB NB, NBD, First Chicago NBD, Bank One","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1978 Nov 2001 23 years 5 months","duration_short":"23 years 5 months","end_date":"Nov 2001","start_date":"Jul 1978","subtitle":"INB NB, NBD, First Chicago NBD, Bank One","title":"Vice President"}],"url":""},{"company":"INB NB","company_id":null,"location":"","positions":[{"description":"","duration":"1978 1991 13 years","duration_short":"13 years","end_date":"1991","start_date":"1978","subtitle":"INB NB","title":"Vice President"}],"url":""}]', '["Clark David Schultz “Craig\'s work ethic has served the bank well since he willingly devotes whatever effort and time is necessary to achieve strategic goals and objectives. He partners very well with other lending and support functions to meet deadlines. He has a proven ability to manage a large bank lending department well during difficult economic times while facing personnel resource challenges. His verbal, written and presentation skills are excellent. Those attributes plus his many years of experience would make him a valuable addition to the leadership team of any financial institution - and his amiable demeanor is an added plus! It was a pleasure working with Craig!”","Bradley (Brad) Hayes “Craig is a true professional with in-depth knowledge of all aspects of lending and an excellent manager. He always brings out the best in his employees and co-workers. He leads by example with a work ethic second to none. It was a privilege to learn from and work for Craig.”"]']
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The agent's job is to manage IT and operational performance audits for a government administration in San Diego. Today, the user is reaching out to the agent because they need assistance with network and workstation hardware and software administration in their role as a network engineer at a food distribution company.
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Agent: ['Stephen Gomez, MSCSOL, CISA', "I am an IT Professional with over two decades of experience in both public and private organizations. For the last 15 years, I have specialized in IT Assurance. As a critical component of an organization's Cyber Defense, IT Assurance ensures that controls enacted by IT Security in addition to IT Operations are effective. During my 15 years in this discipline, I have had the opportunity to validate the effectiveness of a wide variety of IT Services, giving me a uniquely broad perspective of how an IT Division should be organized and managed, reviewing all aspects of IT organizations including Operations Management, Cyber Security, Outsourced Services Procurement and Management, and everything in between.", "I manage IT and operational performance Audits for the City of San Diego, which focus on improving the effectiveness, efficiency, and security of the City's operations that rely on information systems.", 'City of San Diego', '[{"company":"City of San Diego","company_id":"cityofsandiego","industry":"Government Administration","location":"San Diego, CA","positions":[{"description":"• Conduct and manage the Citywide IT Audit Risk Assessment & IT Audit Work Plan;• Design annual audit work plan to address security and operational risks to the automated portions of the City’s business processes;• Oversee IT performance audits to improve the effectiveness, efficiency, and security of IT supported business processes;• Supervise and train auditors for integrated and IT audits;• Manage data analytics and technical teams supporting other performance audits;• Present technical concepts and summaries in non-technical reports to the City’s Audit Committee, City Council, and other decision-making government entities;• Work with operational entities to ensure the implementation of recommendations fully mitigate the identified risks and meet standards criteria;• Develop and maintain strong working relationships with City department leadership to promote recognition of audit value and have successfully achieve 100 percent agreement with all recommendations made; and• Navigate complex government entities while identifying ways to improve their information security landscape, and increase the efficiency and effectiveness of their operations.","duration":"Sep 2008 - Present 13 years 3 months","duration_short":"13 years 3 months","end_date":"Present","start_date":"Sep 2008","subtitle":"City of San Diego","title":"Principal IT Performance Auditor"}],"url":"https://www.linkedin.com/company/cityofsandiego"},{"company":"Johnson Controls","company_id":"johnson-controls","location":"Greater Milwaukee Area","positions":[{"description":"• Planned and executed Sarbanes-Oxley (SOX) compliance audits;• Planned and executed operational audits on a wide variety of internal systems and processes;• Conducted and led audits both in the US and internationally;• Effectively communicated testing results with all levels of management; and• Identified creative ways to simplify remediation of SOX failures for applications with system limitations. • Planned and executed Sarbanes-Oxley (SOX) compliance audits;• Planned and executed operational audits on a wide variety of internal systems and processes;• Conducted and led audits both in the US and internationally;• Effectively communicated testing results with all levels of management; and• Identified creative ways to simplify remediation of SOX failures for applications with system limitations.","duration":"Oct 2006 Jul 2008 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2008","start_date":"Oct 2006","subtitle":"Johnson Controls","title":"Systems Auditor (Fortune 100 Company)"}],"url":"https://www.linkedin.com/company/johnson-controls"},{"company":"Robert Half Staffing","company_id":"robert-half-international","location":"Madison, Wisconsin Area","positions":[{"description":"Assigned to United Methodist ConferenceAnalyzed and resolved network and user configuration issues to facilitate and streamline operations for the United Methodist Conference. Assigned to United Methodist ConferenceAnalyzed and resolved network and user configuration issues to facilitate and streamline operations for the United Methodist Conference.","duration":"Aug 2006 Sep 2006 2 months","duration_short":"2 months","end_date":"Sep 2006","start_date":"Aug 2006","subtitle":"Robert Half Staffing","title":"Network Operations Consultant"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"Z57","company_id":"z57-internet-solutions","location":"Greater San Diego Area","positions":[{"description":"• Supported Z57 clients and their websites for three states;• Managed over 800 clients during support territory transitions;• Supervised and trained staff to support other territories as the organization grew from approximately 70 employees to over 200 during my time there. • Supported Z57 clients and their websites for three states;• Managed over 800 clients during support territory transitions;• Supervised and trained staff to support other territories as the organization grew from approximately 70 employees to over 200 during my time there.","duration":"Mar 2005 Aug 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2006","start_date":"Mar 2005","subtitle":"Z57","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/z57-internet-solutions"},{"company":"Dryclean It Online","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"• Managed information system operations for a small internet startup company as they moved their business online. • Managed information system operations for a small internet startup company as they moved their business online.","duration":"May 2004 Mar 2005 11 months","duration_short":"11 months","end_date":"Mar 2005","start_date":"May 2004","subtitle":"Dryclean It Online","title":"IT Operations Manager"}],"url":""},{"company":"L-3 Communications","company_id":"l3","location":"10770 Wateridge Cir #200 San Diego, CA 92121","positions":[{"description":"• Designed software applications in C, C++, and Perl; • Automated administration tasks using C and Bourne shell scripts;• Updated and tested proprietary source code patches for the Y2k bug;• Applied commercial and custom Y2k patches;• Configured and managed Radio Test Bed for testing new versions of proprietary military radio protocols;• Assisted software engineers in documenting programs and diagraming processes through stages of program development;• Developed software testing procedures for new software and updates to our proprietary applications;• Assisted in troubleshooting test-bed networks consisting of Red Hat Linux, Solaris, HP Unix, SCO, Windows NT, Windows 95/98;• Developed scripts to automate testing functions for several Unix variants;• Installed, maintained, and supported Wintel, Unix, and Linux platforms and proprietary applications for the software engineering division; and• Provided technical support for Windows 95/98/NT/2k for non-engineering personnel.","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"L-3 Communications","title":"Software Engineering Intern"}],"url":"https://www.linkedin.com/company/l3"},{"company":"Northrop Grumman","company_id":"northrop-grumman-corporation","location":"10770 Wateridge Cir #200 San Diego, CA 92121","positions":[{"description":"• Provided technical support for Windows 95/98/NT/2k;• Installed and maintained software on various platforms;• Installed and maintained a variety of Windows and Unix operating systems;• Managed and improved Access 97/2k database;• Configured and Managed Radio Test Bed for testing new versions of proprietary radio protocols;• Assisted in troubleshooting test-bed networks consisting of Red Hat Linux, Solaris, HP Unix, SCO, Windows NT, Windows 95/98;• Assisted developers in documenting programs through all stages of program development; and• Designed software applications in C and automated functions using shell scripts in the C and Bourne shells.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Northrop Grumman","title":"Software Engineering Intern"}],"url":"https://www.linkedin.com/company/northrop-grumman-corporation"},{"company":"Litton Data Systems","company_id":null,"location":"10770 Wateridge Cir #200 San Diego, CA 92121","positions":[{"description":"• Updated & Tested Proprietary Source Code for Y2k Bug;• Applied Commercial and Custom Y2k Patches;• Provided technical support for Windows 95/98/NT/2k;• Installed and maintained software on various Wintel, Unix, and Linux platforms;• Installed and maintained a variety of Windows and Unix operating systems;• Managed and improved Access 97/2k database;• Configured and managed our Radio Test Bed for testing new versions of proprietary radio protocols;• Assisted in troubleshooting test-bed networks consisting of Red Hat Linux, Solaris, HP Unix, SCO, Windows NT, Windows 95/98;• Assisted developers in documenting programs through stages of program development; and• Wrote software applications in C and shell scripts in the C and Bourne shells.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Litton Data Systems","title":"Software Engineering Intern"}],"url":""}]', '["Paul Alberga, MBA “Steve is a consummate professional with very strong IT audit skills and experience. Steve’s work ethic and expertise would be a valuable asset to any organization. Steve has also impressed me with his willingness to assist and persevere. Given the resource limitations impressed upon him at the City Auditor’s office, Steve has a proven ability to consistently perform well under less than optimal conditions. Steve is also an intelligent and jovial young man, and I would greatly appreciate the opportunity to work with him in the future.”","Patrick Mattson “I have enjoyed working with Steve for my time in Audit. He helped me get adjusted when I made the transition from IT into audit. I worked as a project lead for Europe and Asia IT SOX testing and Steve kept me up to date on his progress. He completed his SOX testing on schedule even when we were working on an additional audit in Brazil.”"]']
User: ['Daniel Corl', 'Daniel has 8 years of Desktop Support and Workstation Hardware and Software Administration experience. He has extensive Group Policy Management experience and is a A+/Server+ certified professional with over 8 years of Desktop/Network/Server Administration. Daniel is well versed in all things Windows from XP/7/8/10 as well as Mac OSX. He handles large scale deployments totaling well over 100 desktops in diverse environments. Daniel has CRM/MSP/VM/Exchange/Backup experience as well as iOS/Android/Blackberry/Windows Phone/Scan Gun/Printer troubleshooting experience. Daniel has extensive patching experience in Windows Server 2012R2, Windows Server 2008, and Windows 108 as well as Group Policy creation and Management experience. He has strong communication, problem solving and technical skills. Daniel is local to Harrisburg, PA and is available to interview with 2 days’ notice and start within 2 weeks’ notice.', "Network Engineer at Feeser's Food Distributors", "Feeser's Food Distributors", '[{"company":"Feeser\'s Food Distributors","company_id":"feesers-food-distributors","industry":"Food and Beverage Services","location":"Harrisburg, Pennsylvania Area","positions":[{"description":"","duration":"Oct 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Feeser\'s Food Distributors","title":"Network Engineer"}],"url":"https://www.linkedin.com/company/feesers-food-distributors"},{"company":"Bell & Evans","company_id":"farmers-pride-inc--dba-bell-&-evans-","location":"Fredericksburg, PA","positions":[{"description":"• Provide in-person and remote support in a high-visibility position across the entire organization (300+ employees)• Manage Active Directory in a Windows environment with 300+ users and 400+ Workstations• Configure Group Policy for access control and software deployment• Manage patching and upgrades for our 3rd-party software (Alchemy Training, Adobe, Office 365, AutoCAD)• Support hardware and software in a food production environment• Configure and manage scan guns for multiple facilities using Intermec and Honeywell hardware/software• Manage Avaya IP phone system (IP Office Manager)• Make recommendations for device upgrades\\replacement• Manage multiple projects for network and infrastructure upgrades• Use computer imaging systems to prepare new/replacement devices quickly and effectively• Mobile device management (Apple, Android, Soti)• Manage patch approval and deployment for 400+ Windows 10 Workstations• Use Desktop Central for asset management and inventory as well as remote support• Use Kace 2000 for Windows Workstation imaging and software deployment• Deploy laptops, desktops, and mobile devices directly to users• Upgrade all network closets with networkable APC UPS battery backup","duration":"May 2018 Oct 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2019","start_date":"May 2018","subtitle":"Bell & Evans","title":"IT Support Technician"}],"url":"https://www.linkedin.com/company/farmers-pride-inc--dba-bell-&-evans-"},{"company":"GDC (Global Data Consultants)","company_id":"gdcitsolutions","location":"Mechanicsburg, PA","positions":[{"description":"• Monitored, managed, and maintained multiple network/computer systems. Analyzed technical issues reported and prioritize daily tasks• Provided 24/7 support via email, phone, in person, and remote desktop solutions to multiple clients and network systems simultaneously• Communicated and found the core of issues to provide effective resolutions• Assessed computer systems in place and recommended new equipment as needed• First response to reported issues in data center with hosted and co-location services• Worked with vendors and third-party technicians to ensure swift repair/replacement/upgrade of customer solutions• Imaged PC’s using SCCM (PXE Boot environment)• Patched and deployed software via SCCM• Solely responsible for network and Windows environment for several small and medium sized businesses.• Managed patch approval and deployment for client systems via Kaseya• Managed client assets via Kaseya","duration":"Mar 2016 May 2018 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2018","start_date":"Mar 2016","subtitle":"GDC (Global Data Consultants)","title":"Level 3 Network Services Technician"}],"url":"https://www.linkedin.com/company/gdcitsolutions"},{"company":"Gibraltar IT, LLC","company_id":"gibraltar-it-llc","location":"","positions":[{"description":"• Monitored, managed, and maintained multiple network/computer systems• Analyzed technical issues reported and prioritized daily tasks• Provided 24/7 support via email, phone, in person, and remote desktop solutions to multiple clients and network systems simultaneously• Communicated and found the core of issues to provide effective resolutions• Assessed computer systems in place and recommend new equipment as needed• First response to reported issues in data center with hosted and co-location services• Worked with vendors and third-party technicians to ensure swift repair/replacement/upgrade of customer solutions• Migrated our internal users from an on-prem Exchange server to Office 365• Migrated multiple clients from various on-prem Exchange or other third-party email solutions (IMAP) to Office 365• Configured and deployed multiple virtual Windows Server 2012 R2 environments• Managed Windows Server patching for our internal systems as well as those of our clients • Used Lab Tech, Level Platforms, and Connect-Wise for asset management and softwarepatch deployment• Configure Group Policy for access control and software deployment• Employee of the Month – December 2014","duration":"Dec 2012 Mar 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Mar 2016","start_date":"Dec 2012","subtitle":"Gibraltar IT, LLC","title":"Hosting Administrator"}],"url":"https://www.linkedin.com/company/gibraltar-it-llc"},{"company":"Gibraltar Technologies","company_id":"gibraltar-technologies","location":"","positions":[{"description":"• Monitored, managed, and maintained multiple network/computer systems• Analyzed technical issues reported and prioritized daily tasks• Provided 24/7 support via email, phone, in person, and remote desktop solutions to multiple clients and network systems simultaneously• Communicated and found the core of issues to provide effective resolutions• Assessed computer systems in place and recommend new equipment as needed• First response to reported issues in data center with hosted and co-location services• Worked with vendors and third-party technicians to ensure swift repair/replacement/upgrade of customer solutions• Migrated our internal users from an on-prem Exchange server to Office 365• Migrated multiple clients from various on-prem Exchange or other third-party email solutions (IMAP) to Office 365• Configured and deployed multiple virtual Windows Server 2012 R2 environments• Managed Windows Server patching for our internal systems as well as those of our clients • Used Lab Tech, Level Platforms, and Connect-Wise for asset management and softwarepatch deployment• Configure Group Policy for access control and software deployment• Employee of the Month – December 2014","duration":"Nov 2011 Feb 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2013","start_date":"Nov 2011","subtitle":"Gibraltar Technologies","title":"Helpdesk Administrator"}],"url":"https://www.linkedin.com/company/gibraltar-technologies"}]', '["Steve Hassinger “Daniel was an excellent student at Central Penn College! His contributions during his internship were so significant that he was offered a permanent position with the company immediately upon graduation. Based on what I have seen thus far, I am certain that he will continue to be successful throughout his career.”","Marcanthony A. “Day in and day out, Dan continues to take on new tasks and provide result. If anyone can be relied on, you will always find Dan on that list. Shortly after beginning to work with Dan, he was always there by my side to provide insight and superb knowledge on any issue coming through at that time. Dan\'s personality and work ethic makes a perfect fit at Gibraltar, continuing to provide perfection to everything. Dan is always able to provide assistance with any issue. Many times providing leadership when our supervisor is not directly available., always leading our team towards results. Dan will succeed over any task presented to him. Dan will only continue to grow in his career and I look forward to the many years ahead with him. My recommendation for Dan is high and if anyone has any questions, I would be glad to answer any questions.”"]']
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The agent's job is to provide commercial design services and quality office furniture solutions, and today, the agent is reaching out to the user as a seasoned business analyst to discuss potential collaboration in meeting the user's business needs in supply chain marketing, distribution operations, banking, insurance, utility services, and healthcare.
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Agent: ['Diane Sanders', 'President/CEO, Business Interior Solutions and President, Second Systems, Inc. •Commercial Design incorporating client concepts, needs, function, budget, Corporate image, future growth, time-lines and logistics. •Surrounded by passionate, knowledgeable, Customer Service oriented team, who take pride and ownership of every project with our “We can do it!” approach and attitude. •One of the founders of the Quality Used & Re-manufactured Office Furniture Industry for high-end, name-brand office furniture and workstations in the country. •Contract Office Furniture Dealer of office furniture and workstations capable of providing complete services and furniture throughout the continental USA and Canada. Specialties: Consultative analysis to determine detailed current and future needs. Incorporate management experience and technical knowledge to design with purpose and advise mid-sized to large Corporations and Banks. Treat our Clients well exceeding their expectations while creating long-term partnerships is not only our goal, but our proven success.', 'President/Owner/Commercial Interior Designer', 'Business Interior Solutions', '[{"company":"Business Interior Solutions","company_id":null,"location":"1040 West Thorndale Avenue, Itasca, IL 60143","positions":[{"description":"Consultation, Full Design, CAD, Project Management through installation completion.We are also a certified Contract Office Furniture Dealer for the Chicago market as well as throughout the USA. This enables us to provide design and our complete services with quality office furniture to satisfy all of our client\'s needs, vision and growth regardless of their location. Consultation, Full Design, CAD, Project Management through installation completion.We are also a certified Contract Office Furniture Dealer for the Chicago market as well as throughout the USA. This enables us to provide design and our complete services with quality office furniture to satisfy all of our client\'s needs, vision and growth regardless of their location.","duration":"Jan 2007 - Present 15 years 2 months","duration_short":"15 years 2 months","end_date":"Present","start_date":"Jan 2007","subtitle":"Business Interior Solutions","title":"President/CEO"}],"url":""},{"company":"Second Systems, Inc.","company_id":"second-systems-inc.","location":"1040 W. Thorndale Avenue, Itasca, IL 60143","positions":[{"description":"Second Systems, Inc. provides complete solutions for all Office Furniture and related needs including:~ Large inventory of Office Furniture and Workstations available immediately.~ Our 60,000 square foot facility is located in Itasca.~ Re-manufacture in-house per our client needs.~ Woodworking expert on staff.~ Buy/decommissioning services.~ Delivery with experienced personnel.~ Installation of furniture, workstations, electric, and low voltage.We provide Consultation, Full Design with your purpose, CAD, Project Management, Logistics with coordination, Delivery through Installation services for all related Office Furniture needs. Visit our Web Site at: www.secondsystems.com or call for a Consultation appointment and tour of our expansive facility.","duration":"Jun 1984 - Present 37 years 9 months","duration_short":"37 years 9 months","end_date":"Present","start_date":"Jun 1984","subtitle":"Second Systems, Inc.","title":"President"}],"url":"https://www.linkedin.com/company/second-systems-inc."}]', '["Charles Ziegler “Diane has provided furniture consulting services to our clients on numerous occasions and the results have consistently exceeded expectations. She suggests interesting and creative solutions while watching the bottom line. Diane consistently provides excellent value, and I have no hesitation in recommending her.”","Sean Kendig “Diane\'s passion and commitment to her Organization, to the Community as a whole speak volumes about her character and professionalism. I\'m pleased to count Diane as a friend and colleague and would happily include her company as resource to my clients.”"]']
User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']
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The agent's job is to lead the electrical engineering team at Lumin, and today the agent is reaching out to the user because they need assistance in marketing solar energy solutions for their renewable energy semiconductor manufacturing company.
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Agent: ['Matti Toikka', 'Have experience in the design, build, and debug of robotic systems. Design experience primarily based in PCBs and wire harnesses. Familiar with most laboratory tools and instruments for populating PCBs and building wire harnesses, capable of doing both. Design experience also includes some embedded coding and debugging. Experienced with documentation (schematics, wiring diagrams, system tracking/serialization) and low level testing and production of systems.', 'Lead Electrical Engineer at Lumin', 'Lumin', '[{"company":"Lumin","company_id":"luminsmart","industry":"Renewable Energy Semiconductor Manufacturing","location":"Charlottesville, Virginia, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"Lumin","title":"Lead Electrical Engineer"}],"url":"https://www.linkedin.com/company/luminsmart"},{"company":"RE2 Robotics","company_id":"re2","location":null,"positions":[{"description":"","duration":"Apr 2018 Jul 2020 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2020","start_date":"Apr 2018","subtitle":"RE2 Robotics","title":"Senior Software Engineer"},{"description":"Schematic capture/PCB layout, firmware development, control system design, LabView development, prototype assembly and wiring and other engineering related tasks.","duration":"Jun 2011 Apr 2018 6 years 11 months","duration_short":"6 years 11 months","end_date":"Apr 2018","start_date":"Jun 2011","subtitle":"RE2 Robotics","title":"Electrical Engineer II"}],"url":"https://www.linkedin.com/company/re2"},{"company":"Rochester Institute of Technology","company_id":"rochester-institute-of-technology","location":"Rochester, New York","positions":[{"description":"Assists in the instruction and advisory of course lab sessions. Participates in freshman learning community events. Grades assignments for department courses.","duration":"May 2007 Feb 2011 3 years 10 months","duration_short":"3 years 10 months","end_date":"Feb 2011","start_date":"May 2007","subtitle":"Rochester Institute of Technology","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/rochester-institute-of-technology"},{"company":"Harris Corporation","company_id":"harris-corporation","location":"Rochester, New York","positions":[{"description":"Embedded software development for the XG-100P Radio Hardware","duration":"Mar 2009 Aug 2009 6 months","duration_short":"6 months","end_date":"Aug 2009","start_date":"Mar 2009","subtitle":"Harris Corporation","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/harris-corporation"},{"company":"Fujifilm Medical Systems","company_id":"fujifilm-medical-systems","location":"Stamford, PA","positions":[{"description":"Reviewed and summarized data with the intent to clean erroneous entries and make corrections where possible. Worked as part of a team to identify and resolve problems with data storage, manipulation, and/or usage","duration":"May 2008 Aug 2008 4 months","duration_short":"4 months","end_date":"Aug 2008","start_date":"May 2008","subtitle":"Fujifilm Medical Systems","title":"Data Analyst Clerk"}],"url":"https://www.linkedin.com/company/fujifilm-medical-systems"},{"company":"The Taunton Press","company_id":"the-taunton-press","location":"Newtown, CT","positions":[{"description":"Hardware and Software support for a company of 400+ users. Deployed and managed desktop and laptop workstations. Assisted in network maintenance and upgrades.","duration":"May 2006 Jan 2008 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2008","start_date":"May 2006","subtitle":"The Taunton Press","title":"ITS Helpdesk Intern"}],"url":"https://www.linkedin.com/company/the-taunton-press"}]', '["“Matti is a hard working, detail-oriented, software engineer that always produces a top of the line product. I highly recommend him.”","“Matti was an excellent co-op Electrical Engineer who exceeded our expectations. He was a driven, detailed, diligent, talented engineer who was also easy to get along with. He is a strong asset for any company.”"]']
User: ['Julie Jones', 'A solar enthusiast with extensive knowledge of the renewable and high-efficiency energy industry. A leader in sustainability with more than 15 years in the energy industry. Advanced knowledge of PACE and other solar programs. Former Chair of the Renewable Energy Action Team for the Green Umbrella. Up-to-date on the newest developments in solar power, renewable energy, and sustainable development.', 'Marketing Coordinator at Solar Energy Solutions', 'Solar Energy Solutions', '[{"company":"Solar Energy Solutions","company_id":"sesre","industry":"Renewable Energy Semiconductor Manufacturing","location":null,"positions":[{"description":"","duration":"Dec 2018 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Solar Energy Solutions","title":"Marketing Coordinator"},{"description":"","duration":"Dec 2018 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Solar Energy Solutions","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/sesre"},{"company":"Dovetail Solar and Wind","company_id":"dovetail-solar-and-wind","location":null,"positions":[{"description":"Helping homeowners realize their dreams of converting to environmentally friendly solar power.","duration":"Jun 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2016","subtitle":"Dovetail Solar and Wind","title":"Freelance Sales - Residential"},{"description":"Responsible for residential sales functions in the SW Ohio region including: following up with leads, site evaluation, design turnover, and proposal/bid generation. Outreach activities included speaking engagements at events including Sierra Club meetings, the David J. Allor conference, Green Umbrella Summit, 3e Summit at Zavier University and various community groups.","duration":"Nov 2013 Jun 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jun 2016","start_date":"Nov 2013","subtitle":"Dovetail Solar and Wind","title":"Sales Executive - Residential Systems Specialist"}],"url":"https://www.linkedin.com/company/dovetail-solar-and-wind"},{"company":"WYOMING YOUTH SERVICES BUREAU","company_id":"wyoming-youth-services-bureau","location":"800 Oak Street, Wyoming Ohio 45215","positions":[{"description":"Responsible for planning, overseeing, staffing, and implementing al fundraising events and the annual appeals campaign. Oversaw all marketing / promotions functions including website, direct mail appeals, press releases, traditional media, social media, and speaking engagements to promote mission. Maintained databases of donations and expenditures for budgeting and reporting.","duration":"Jun 2014 Apr 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2017","start_date":"Jun 2014","subtitle":"WYOMING YOUTH SERVICES BUREAU","title":"Development Coordinator"}],"url":"https://www.linkedin.com/company/wyoming-youth-services-bureau"},{"company":"Solar Earth, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2011 Sep 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2013","start_date":"Dec 2011","subtitle":"Solar Earth, LLC","title":"Chief Marketing Officer and Co-founder"}],"url":""},{"company":"International Society for Six Sigma Certifications","company_id":"international-society-for-six-sigma-certifications","location":"","positions":[{"description":"","duration":"May 2009 May 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2011","start_date":"May 2009","subtitle":"International Society for Six Sigma Certifications","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/international-society-for-six-sigma-certifications"},{"company":"Cinergy (now Duke Energy)","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1999 Jun 2005 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jun 2005","start_date":"Aug 1999","subtitle":"Cinergy (now Duke Energy)","title":"Senior Marketing Coordinator"}],"url":""}]', '["“I had the pleasure of working with Julie for several years. She is a very talented and conscientious individual and was a key contributor to our organization\'s success.”","“Julie was a tremendous resource for our development team at Cinergy. She was insightful, creative, diligent and extremely committed to her work, and co-workers. I always look forward to the opportunity to work with her once again.”"]']
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The agent's job is to provide strategic advice for business growth and digital transformation, and today the user is reaching out to the agent because they need guidance on innovating their business systems and leveraging technology to improve their company.
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Agent: ['Chris York', 'Currently Executive Director, The LEAD Institute, that provides new, small and midsized not for profits with basic business training.Previously in Aerospace Business and Program Management', 'Executive Director, The LEAD Institute', 'The LEAD Institute', '[{"company":"The LEAD Institute","company_id":"atlanta-lead-institute","industry":"Non-profit Organizations","location":"","positions":[{"description":"LEAD provides small and midsized not for profits with basic business capacity building in fundraising, board development, volunteer management, and administration LEAD provides small and midsized not for profits with basic business capacity building in fundraising, board development, volunteer management, and administration","duration":"2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2007","subtitle":"The LEAD Institute","title":"Executive Director"}],"url":"https://www.linkedin.com/company/atlanta-lead-institute"},{"company":"McDonnell Douglas","company_id":"boeing","location":"","positions":[{"description":"CFO at McDonnell Douglas Helicopters, Mesa ArizonaDirector of Business Management F/A-18 Program, F-15/F-4 ProgramsSt Louis, MoSenior Contract Administrator, Douglas Aircraft Co, Long Beach, CA CFO at McDonnell Douglas Helicopters, Mesa ArizonaDirector of Business Management F/A-18 Program, F-15/F-4 ProgramsSt Louis, MoSenior Contract Administrator, Douglas Aircraft Co, Long Beach, CA","duration":"1977 1999 22 years","duration_short":"22 years","end_date":"1999","start_date":"1977","subtitle":"McDonnell Douglas","title":"Vice President, Finance and Supplier Management and Director Business Management"}],"url":"https://www.linkedin.com/company/boeing"}]', '["Kevin Monroe “Chris serves as the ED of the Atlanta LEAD Institute that is a capacity building program for visionaries (in the metro Atlanta area) seeking to positively impact their communities. LEAD not only provides training and education, but also connects program participants with skilled mentors who help them develop and implement plans and grow their programs. If you\'re in the Atlanta area and are looking to launch a new nonprofit or take an organization to the next level, check them out at http://www.leadatl.org.”","Gregg J. Pawlowski “Chris has done an extraordinary job of leading and resourcing the Atlanta Lead Institute to create a high impact environment for ministry leaders to learn and apply foundational principles to accomplish their vision. Under his leadership, LEAD has grown to become one of the top organizations of its kind in the country. Chris brings a well balanced combination of passion, vision and execution excellence that is making a big difference in those he serves!”"]']
User: ["Brieanna O'Duinn (she/ her)", 'Specialties: Entrepreneurial thinking, technology adoption, big data, innovation, business system analysis, growth, negotiation strategy, global marketing and digital transformations.', 'CEO | Social Entrepreneur | Board Member. Strategic advisor: business growth, digital transformation and marketing.', 'Beset', '[{"company":"Beset","company_id":"beset","industry":"Retail Office Equipment","location":"","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Beset","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/beset"},{"company":"Portland Pet Food Company","company_id":"portland-pet-food-company","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"Brieanna has been working with Portland Pet Food Company as a strategic advisor since 2019. Portland Pet Food Company is a family-owned business focused on pet food that is locally sourced and made with human grade ingredients. Kate, Maggie, and their team lead with their hearts. Their products are the best in the industry. Brieanna has been working with Portland Pet Food Company as a strategic advisor since 2019. Portland Pet Food Company is a family-owned business focused on pet food that is locally sourced and made with human grade ingredients. Kate, Maggie, and their team lead with their hearts. Their products are the best in the industry.","duration":"Dec 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Dec 2019","subtitle":"Portland Pet Food Company","title":"Strategic Advisor"}],"url":"https://www.linkedin.com/company/portland-pet-food-company"},{"company":"Women Presidents\'\u200b Organization","company_id":"womenpresidentsorganization","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"As a member of the WPO, Brieanna participates in a monthly professionally-facilitated peer advisory group. The WPO is a non-profit membership organization for women presidents, CEOs, and managing directors of privately held, multimillion-dollar companies. There is no doubt it is the most enjoyable meeting she attends each month and it delivers on the promise of bringing the “genius out of the group” and accelerating the growth of the participating businesses. As a member of the WPO, Brieanna participates in a monthly professionally-facilitated peer advisory group. The WPO is a non-profit membership organization for women presidents, CEOs, and managing directors of privately held, multimillion-dollar companies. There is no doubt it is the most enjoyable meeting she attends each month and it delivers on the promise of bringing the “genius out of the group” and accelerating the growth of the participating businesses.","duration":"Jan 2012 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Women Presidents\'\u200b Organization","title":"Member"}],"url":"https://www.linkedin.com/company/womenpresidentsorganization"},{"company":"A·VIBE","company_id":"a-vibe-web-development","location":"","positions":[{"description":"A·VIBE in Portland, Oregon is a full-service digital agency and innovation partner to a vibrant global client base, including Fortune 100 companies and government organizations like NASA. The nerdy (and lovely) team of web software experts, user experience researchers, and user interface designers are focused on delivering custom software and marketing strategies that perform for each client’s unique businesses, creating growth year after year.As co-founder and President, Brieanna oversaw all aspects of the company in collaboration with her co-founder and outstanding team of leaders. She deeply enjoyed contributing to client projects directly when her expertise in e-learning, digital and international marketing, and business growth added value, mentoring other team members in that SME along the way.","duration":"Jun 2005 Jul 2019 14 years 2 months","duration_short":"14 years 2 months","end_date":"Jul 2019","start_date":"Jun 2005","subtitle":"A·VIBE","title":"President, Co-founder"}],"url":"https://www.linkedin.com/company/a-vibe-web-development"}]', '["Kathy Long Holland “Brieanna is an extraordinary entrepreneur. She co-founded a technology company right out of college and grew it over a period of 14 years. Since exiting she is pursing her interest in a new people focused venture supporting women change makers. She is a skilled negotiator as well as an expert on innovating business systems and identifying opportunities for improvement through the implementation of technology. She is a person of high integrity with a strong vision for the future.”","Chris Williams “I worked with Brieanna to help me with some visioning work and to gain a deeper understanding of my \\"why\\" in the direction I want to take my career. Brieanna helped me to gain more insight into my motivations and was essential in clearing up some of my brain fog so that I could focus more on the bigger picture regarding my career aspirations. Brieanna comes with years of business experience but still maintains the ability to explain things simply and honestly. She was a true joy to work with and I look forward to our continued collaborations in the future.”"]']
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The agent's job is to provide strategic foresight consulting and workforce planning, and today the user is reaching out to the agent because they need guidance on navigating the future of work and managing an aging workforce in their marketing career.
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Agent: ['Katherine Green, PhD', "Foresight professionals helping organizations explore the future, make strategic choices, raise institutional capacity to manage change, and execute on planned change targeting a preferred future. We use a cross-disciplinary approach, blending the futures field with the behavioral sciences. We want clients to be prepared, not surprised.Foresight fosters insight about different time horizons of change (10+ years), promotes an understanding of complexity, enlivens the imagination to discover what is possible, and engenders hope. It gives leaders a framework and approach for leading change in times of complexity and uncertainty.I use a recognized foresight process; this process enables clients to solve pressing business, talent and organizational challenges with tailored solutions for their aging workforce futures. Together we identify change strategies that enhance success during the transitions, and offer guidance on how to 'stay the course' while pursuing a preferred future. My successful client engagements over three decades are from business, government, non-profit and industry sectors. I value collaboration, demonstrate respect for clients' work and culture, and employ exemplary standards of professional practice. Key Services *) Strategic Foresight Consulting & Strategic Workforce Planning *) Keynotes & Presentations on the Future of: Work, Organizations, Leadership, Aging Workforce *) Generational Team Training *) Leadership & Executive Coaching - 60-minute customized sessions *) Change Management Consulting - enabling successful transitions to a preferred future *) Aging Workforce Audit & Solutions Report - customized audit with tailored suggestions for creating age-diverse work culture over time *) Corporate Research - futures research and report on select topics (10+ Yrs horizon)", 'Strategic Foresight | Aging Workforce | Leadership & Change Consultant | HR Expertise | Future of Work', 'Aging at Work', '[{"company":"Aging at Work","company_id":null,"location":"Central Florida","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Aging at Work","title":"Owner - Aging at Work"}],"url":""},{"company":"Futures at Work (affiliated with Green Consulting Group LLC)","company_id":"green-consulting-group-llc","location":"Chevy Chase Maryland","positions":[{"description":"","duration":"Jun 1999 - Present 22 years 5 months","duration_short":"22 years 5 months","end_date":"Present","start_date":"Jun 1999","subtitle":"Futures at Work (affiliated with Green Consulting Group LLC)","title":"Owner"}],"url":"https://www.linkedin.com/company/green-consulting-group-llc"},{"company":"Fannie Mae","company_id":"fannie-mae-corporation_19722","location":"","positions":[{"description":"","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Fannie Mae","title":"Management Training Consultant"}],"url":"https://www.linkedin.com/company/fannie-mae-corporation_19722"},{"company":"Congressional Management Foundation","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"Congressional Management Foundation","title":"Manager of Training"}],"url":""},{"company":"Pacific Institute for Research and Evaluation","company_id":"pacific-institute-for-research-and-evaluation","location":"","positions":[{"description":"","duration":"1992 1995 3 years","duration_short":"3 years","end_date":"1995","start_date":"1992","subtitle":"Pacific Institute for Research and Evaluation","title":"Human Resources Manager, Research Assistant"}],"url":"https://www.linkedin.com/company/pacific-institute-for-research-and-evaluation"},{"company":"Peace Corps","company_id":"peace-corps","location":"","positions":[{"description":"","duration":"1978 1979 1 year","duration_short":"1 year","end_date":"1979","start_date":"1978","subtitle":"Peace Corps","title":"Teacher"}],"url":"https://www.linkedin.com/company/peace-corps"}]', '["MICHAEL JACKSON, J.D. “Katherine is diligent, understanding and provided customized insights based on my needs and desires. She served as the wind beneath my wings, professional speaking and delivered on time as promised. ”","Annette Scarpitta “Katherine worked closely with us at the Kakenya Center for Excellence to create a customized leadership training program for use among underprivileged girls in Maasai Kenya. She ensured that the program accounted for cultural differences and varying abilities of end users. We were highly impressed with the level of detail and professional expertise she provided as a trainer. Her earlier work with other cultures served her well in this capacity. Katherine\'s friendly manner made her a joy to work with.”"]']
User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']
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The agent's job is to manage and implement information systems projects for a company, and today, the agent is reaching out to the user because they need assistance with server installation and implementation for their organization.
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Agent: ['Brooke Ashley Hayes', '“One of the tests of leadership is the ability to recognize a problem before it becomes an emergency.” – Arnold H. Glasow An award-winning Senior Project Manager with robust experience acquired over the years in delivering optimal results and business value in high-growth environments. Stellar time management skills combined with proven ability to develop end-to-end project plans/schedules, prepare detailed work-breakdown structures, and deliver on-time results within budget and scope. Established record of helming and implementing projects that improve systems and processes, reduce expenses, ensure compliance, and exceed goals. Areas of Expertise: \uf077 Strategic Planning & Implementation \uf077 Project Management \uf077 Key/New Account Development \uf077 Lean Integration \uf077 Needs Assessment \uf077 Process Development & Improvement \uf077 System Testing & Validation \uf077 Risk Assessment \uf077 Data Analysis & Reporting \uf077 Direct/Strategic Marketing \uf077 Continuous Improvement \uf077 Cost Control & Budgeting \uf077 Contract Negotiations \uf077 Leadership & Navigation \uf077 Team Management \uf077 Time & Change Management \uf077 Cross-Functional Coordination \uf077 Problem-Solving \uf077 Client/Vendor Relations \uf077 Relationship Building \uf077 Effective Communication To know more about me, or how I can help you or your business, contact me at: [email protected].', 'Sr. Technology Operations at Honda Aircraft Company', 'Honda Aircraft Company', '[{"company":"Honda Aircraft Company","company_id":"honda-aircraft-company","industry":"Aviation & Aerospace","location":null,"positions":[{"description":"Helm efforts to streamline and facilitate Information Systems projects across various divisions of the organization. Manage all IS-related projects for Manufacturing, Supply Chain Management, and Trade Compliance. Established record of applying technology and developing projects that improve systems, processes, enhance safety, reduce expense, ensure compliance, and exceed goals. Expertly maintain the IS priority list for all three divisions, troubleshoot issues, and ensure on-time project submissions.Achievements: Effectively delivered 75 IS projects with an ROI of $600,000. Leveraged extensive domain expertise to develop two Operating Management System processes: a Business Continuity for the Disaster Recovery Plan and a manual time tracking form for Business Continuity. Developed an IS Project Tracking process to help manage and maintain IS project priorities for all three divisions, including project documentation and senior leadership buy-off. Recognized with a promotion, a Spirit of Honda Award, and a Supply Chain Management BirdDog Award.","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"Honda Aircraft Company","title":"Sr. Technology Operations"},{"description":"Effectively built and developed the business systems for the Customer Service facility for the brand. Established a war room to sustain brainstorming sessions with the leadership on a business roadmap –developed and managed data gathering and reporting activities. Introduced performance benchmarks in relevant processes to sustain and support continuous improvement.Achievements: Instrumental in driving and delivering a $2 million budget for five business infrastructures implementations. In recognition of my efforts, the VP of Customer Service moved to Manufacturing to develop a IS project process. Consequently, when he moved to Supply Chain, he \\"borrowed\\"/requested me to develop the same process. Proactively became a Commercial Instrument ASEL (Airplane Single Engine Land) enhance my overall knowledge of the aerospace industry and understand from a pilot’s perspective about the customers’ needs.","duration":"Jul 2013 May 2017 3 years 11 months","duration_short":"3 years 11 months","end_date":"May 2017","start_date":"Jul 2013","subtitle":"Honda Aircraft Company","title":"Business System Analyst"}],"url":"https://www.linkedin.com/company/honda-aircraft-company"},{"company":"Targetbase","company_id":"targetbase","location":"","positions":[{"description":"Anchored responsibility for multiple interactive and direct mail projects, including scope definition, project planning, execution of deliverables, and development of estimates for both creative and database projects. Led the procurement of project suppliers; supervised planning and negotiations, provided the required paperwork. Prioritized the clients by understanding and upholding their business needs, fostered product business relationships, and ensured business retention by consistently providing on-time results without compromising quality.Achievements: Effectively managed the GlaxoSmithKline account, valued from $600K to $6 million. Successfully led the Benlysta brand for Lupus as a $56,000 account to $2,000,000. Consistently demonstrate the ability to handle operational and strategic levels of multiple responsibilities in crisis and pressure while operating under rigorous deadlines. Recognized by the leadership with a promotion.","duration":"May 2005 Jul 2013 8 years 3 months","duration_short":"8 years 3 months","end_date":"Jul 2013","start_date":"May 2005","subtitle":"Targetbase","title":"Senior Account Executive/Account Executive"}],"url":"https://www.linkedin.com/company/targetbase"}]', '["“I have the pleasure of working with Ashley as an agency partner on a large piece of business. Ashley is a wonderful account person and project manager. She is able to coordinate and manage a lot of data, requests and information across all of our partner agencies with ease, and is extremely accountable and reliable. Ashley is quick to follow up and make sure we all have what we need in order to deliver our best work to the Client team. She is always willing to explain or look further into anything that is unclear or inconsistent with what we expect to see from the database. Ashley is a great support to our team and a wonderful partner.”","“Ashley and I work on a mutual client within our organizations and I couldn\'t ask for a better business partner. She is very knowledgeable of her role and shows incredible attention to detail to ensure the success of our client\'s programs. I find that Ashley frequently seeks out information from my team to ensure that she sees and understands the 360 degree view of the various components of our client\'s needs. I truly enjoy working with Ashley and hope that we continue to work together in the future.”"]']
User: ['Scott Phillips', 'Specialties: Desktop/Laptop/Server HardwarePC/Server Software and OSPC Upkeep/RepairVirus removal and preventionWindows 95/98/2000/ME/XP/Vista/7/8/10/Server 08/12/16/2019Microsoft Office SuiteServer installation and implementationMicrosoft Exchange implementationMicrosoft Office 365', 'Systems and Support Manager at Boone County Government, Missouri', 'Boone County Government, Missouri', '[{"company":"Boone County Government, Missouri","company_id":"boone-county-government-missouri","industry":"Government Administration","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Boone County Government, Missouri","title":"Systems and Support Manager"}],"url":"https://www.linkedin.com/company/boone-county-government-missouri"},{"company":"43Tc","company_id":"43tc","location":"Columbia, Missouri Area","positions":[{"description":"","duration":"Mar 2015 Feb 2020 5 years","duration_short":"5 years","end_date":"Feb 2020","start_date":"Mar 2015","subtitle":"43Tc","title":"Service and Delivery Lead"}],"url":"https://www.linkedin.com/company/43tc"},{"company":"Access Systems, Inc.","company_id":"access-systems-inc-","location":"Des Moines, Iowa Area","positions":[{"description":"I worked with a team of very knowledgeable and capable technicians to take care of a large number of IT customers.","duration":"Jan 2012 Mar 2015 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2015","start_date":"Jan 2012","subtitle":"Access Systems, Inc.","title":"Information Systems Engineer"}],"url":"https://www.linkedin.com/company/access-systems-inc-"},{"company":"Microsoft","company_id":"microsoft","location":"Des Moines, Iowa Area","positions":[{"description":"Was part of the team that physically installed most of the major initial switches, routers and servers. Also was a backup warehouse worker. Unfortunately some of the working conditions were not ideal due to continuing issues with construction.","duration":"Jun 2011 Nov 2011 6 months","duration_short":"6 months","end_date":"Nov 2011","start_date":"Jun 2011","subtitle":"Microsoft","title":"Deployment Technician"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Iowa Computer Repair","company_id":"iowa-computer-repair","location":"","positions":[{"description":"Repaired, updated and maintained desktop and laptop computers for many home users as well as several businesses. Managed the repair shop staff and operations after moving.","duration":"Feb 2009 Feb 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2011","start_date":"Feb 2009","subtitle":"Iowa Computer Repair","title":"Shop Manager"}],"url":"https://www.linkedin.com/company/iowa-computer-repair"}]', '["“Scott Phillips is a talented technician, with a strong work ethic and an even stronger desire and ability to learn new things. A man of high moral character, he approaches his every interest with passion - both inside and outside of the workplace. Scott started with Iowa Computer Repair as a fledgling break/fix technician and quickly earned his stripes as a dependable source of solutions to problems and information on where to go next. Customers appreciated his gentle demeanor and operational effectiveness; management appreciated his ability to stay at the top of his game, continually improving his skill-set, while still keeping everything running. Soon, he was regularly tasked with projects, problems, and situations that forced him out of his comfort zone. He embraced these situations with character and grace and mastered them forcefully. Upon being promoted to shop manager, Scott was often put in the position of evaluating, hiring, training, and managing technicians much older and potentially more experienced than himself. Good at multi-tasking, Scott is also very detail-oriented. Always embracing new challenges, his “can-do” attitude and ever-growing skill-set will serve any organization well.”","“Scott was instrumental in helping with the start of Microsoft Data Center. He is a great wealth of knowledge and what he does not already know he picks up quickly. He always applies himself to the task at had and is ready to help others when needed. There is no need to check on his work as he always accomplished his workload with professionalism and quickly.”"]']
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The agent's job is to provide locksmith services. Today, the user is reaching out to the agent because they need to rekey their new property.
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Agent: ['Anna Fouts', 'Specialties: General Locksmith Service, Master Key Systems, Rekeying, Residential Hardware, Door Locks, Installing locks, Emergency Home, Auto and Commercial Lockouts.', "Owner at Anna's Lock & Key", "Anna's Lock & Key", '[{"company":"Anna\'s Lock & Key","company_id":null,"location":"","positions":[{"description":"WA Mobile Locksmith Service. Currently serving Arlington, Stanwood, Smokey Point, Marysville and Everett areas. Realtors and Property managers welcomed. Licensed, Bonded and Insured for your protection. WA Mobile Locksmith Service. Currently serving Arlington, Stanwood, Smokey Point, Marysville and Everett areas. Realtors and Property managers welcomed. Licensed, Bonded and Insured for your protection.","duration":"Apr 2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"Apr 2005","subtitle":"Anna\'s Lock & Key","title":"Owner"}],"url":""}]', '["Sonja Gettel, MPA “Anna was the locksmith for my apartments in Arizona. Whether someone locked themself, I needed a rekey ASAP, or someone damaged a lock, Anna came through. She was reliable, professional with the tenants, and made sure the job got done right. She even repaired an expensive deadbolt for me, saving me over $75, when she could have just as easily sold me a new lock and I wouldn\'t have known. This speaks to her integrity. Her prices are fair. She was trained by a veteran locksmith and obviously absorbed his knowledge. Anna\'s a good call when you need a locksmith that you can trust. I just wish she was still in Arizona.”","Julie Sundberg “Anna shows a lot of pride in her work. When she finishes a job you can be sure the it has been done correctly. I appreciate her integrity when qouting me a cost for the job. She also advises me on how I might save myself some money in the future with her \\"do it yourself\\" tips. All in all I would recommend her services to anyone looking for a job well done with honesty and integrity.”"]']
User: ['Ann Kesting', 'Growing up in Livingston Montana has given Ann a great level of appreciation for this area. With a background in banking, property management, and real estate, Ann has the knowledge and skill to work for you. She takes pride on getting to know her clients on a personal level, and ensuring their transaction is taken care of with great care and detail from beginning to end.', 'Broker, Owner at Treasure State Homes', 'Treasure State Homes', '[{"company":"Treasure State Homes","company_id":"treasure-state-homes","industry":"Leasing Real Estate","location":"Bozeman, MT","positions":[{"description":"Ann’s diverse background provides her the ability to recognize a need for, and deliver, concierge-level client services. From the banking industry, construction, to owning her own computer repair company, and successful snow removal business, as well as a property management company – she experienced a wide variety of successes in each field. She uses the tools learned and developed along the way to further propel her passionate drive for helping others achieve their real estate goals.As a Livingston, Montana native, Ann is a nature, fishing and mountain-loving, energetic, well-rounded and down-to-earth individual. She possesses grace under pressure, enjoys problem solving and never shies away from a challenge. Her multiple real estate designations provide her clients the peace of mind that they have paired with a competent, knowledgeable and highly educated representative who will stop at nothing to ensure their needs, wants, and expectations are met to the best of her ability.Ann has held a real estate license since 2010, broker license since 2014 and holds the ABR (Accredited Buyer’s Representative), SFR® (Short Sales & Foreclosures Resource), and the GRI (Graduate REALTOR® Institute) designations through the National Association of REALTORS®. She is active in the community, involved with her family and values relationships above the dollar. Ann is proud to consider herself Your Montana Broker and is eager to help move your dreams from concept to reality.","duration":"May 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"May 2016","subtitle":"Treasure State Homes","title":"Broker, Owner"}],"url":"https://www.linkedin.com/company/treasure-state-homes"},{"company":"ERA Landmark Real Estate","company_id":"era-landmark-real-estate","location":"Bozeman, Montana","positions":[{"description":"Realtor assisting clients in buying or selling their home. A longtime resident of Southwest Montana provides me with exceptional knowledge and understanding of both Gallatin and Park Counties. I pride myself on prompt response time to your requests, while embracing honesty and integrity. Realtor assisting clients in buying or selling their home. A longtime resident of Southwest Montana provides me with exceptional knowledge and understanding of both Gallatin and Park Counties. I pride myself on prompt response time to your requests, while embracing honesty and integrity.","duration":"Aug 2010 Oct 2014 4 years 3 months","duration_short":"4 years 3 months","end_date":"Oct 2014","start_date":"Aug 2010","subtitle":"ERA Landmark Real Estate","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/era-landmark-real-estate"},{"company":"Clark Fork Realty","company_id":null,"location":"Missoula, Montana","positions":[{"description":"Realtor assisting clients in the purchase or sale of their home. Realtor assisting clients in the purchase or sale of their home.","duration":"Jan 2010 Aug 2010 8 months","duration_short":"8 months","end_date":"Aug 2010","start_date":"Jan 2010","subtitle":"Clark Fork Realty","title":"Sales Associate"}],"url":""},{"company":"Nero Empire","company_id":null,"location":"Breckenridge, Colorado","positions":[{"description":"CFO – Processed all accounts receivable and accounts payable.Event Scheduling – Met with Beaver Ranch, Jefferson County Open Space, to schedule site use and participated in monthly board meetings. CFO – Processed all accounts receivable and accounts payable.Event Scheduling – Met with Beaver Ranch, Jefferson County Open Space, to schedule site use and participated in monthly board meetings.","duration":"Sep 2005 Oct 2009 4 years 2 months","duration_short":"4 years 2 months","end_date":"Oct 2009","start_date":"Sep 2005","subtitle":"Nero Empire","title":"Owner"}],"url":""},{"company":"Chateaux Breck, Inc.","company_id":null,"location":"Breckenridge, Colorado","positions":[{"description":"Snow Removal – Observed properties throughout the night to watch for snow levels that met necessary requirements for work to commence. Contacted and managed employees to ensure all properties had been maintained. Operated skid-steers to remove snow from roads and driveways. Handled all necessary maintenance during and after each day of work.Property Management – Met with new clients and processed contracts. Made sure that all necessary contact information with alarm companies and other vendors was current and accurate. Weekly walk throughs of private homes to ensure that the home was in good working condition while the home owner was out of town.Bookkeeping – Processed all accounts receivable, accounts payable and returned client phone calls.","duration":"Jul 2002 Oct 2009 7 years 4 months","duration_short":"7 years 4 months","end_date":"Oct 2009","start_date":"Jul 2002","subtitle":"Chateaux Breck, Inc.","title":"Owner"}],"url":""},{"company":"TruTek Consulting, Inc.","company_id":null,"location":"Breckenridge, Colorado","positions":[{"description":"Computer repairs – Covered for employees or assisted with computer repairs when necessary.Bookkeeping – Processed accounts payable and receivable. Computer repairs – Covered for employees or assisted with computer repairs when necessary.Bookkeeping – Processed accounts payable and receivable.","duration":"Aug 2004 Oct 2008 4 years 3 months","duration_short":"4 years 3 months","end_date":"Oct 2008","start_date":"Aug 2004","subtitle":"TruTek Consulting, Inc.","title":"Owner"}],"url":""},{"company":"Bank of Cherry Creek","company_id":null,"location":"Denver, Colorado","positions":[{"description":"Loan Processing – Ordered and reviewed loan documents, for commercial loans, construction loans, auto loans and mortgage loans. Processed and maintained loan files and computer accounts. Assisted clients in funds transfers and other necessary daily banking requests. Loan Processing – Ordered and reviewed loan documents, for commercial loans, construction loans, auto loans and mortgage loans. Processed and maintained loan files and computer accounts. Assisted clients in funds transfers and other necessary daily banking requests.","duration":"Jan 2002 Jun 2002 6 months","duration_short":"6 months","end_date":"Jun 2002","start_date":"Jan 2002","subtitle":"Bank of Cherry Creek","title":"Lending Assistant"}],"url":""},{"company":"Western National Bank","company_id":null,"location":"Colorado Springs, Colorado","positions":[{"description":"Loan Processing – Ordered and reviewed loan documents, for commercial loans, construction loans, auto loans and mortgage loans. Processed and maintained loan files and computer accounts. Assisted clients in funds transfers and other necessary daily banking requests. Loan Processing – Ordered and reviewed loan documents, for commercial loans, construction loans, auto loans and mortgage loans. Processed and maintained loan files and computer accounts. Assisted clients in funds transfers and other necessary daily banking requests.","duration":"Jun 2000 Jan 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2002","start_date":"Jun 2000","subtitle":"Western National Bank","title":"Lending Assistant"}],"url":""},{"company":"First Interstate Bank","company_id":null,"location":"Bozeman, Montana","positions":[{"description":"","duration":"Apr 1998 Jun 2000 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2000","start_date":"Apr 1998","subtitle":"First Interstate Bank","title":"Teller"}],"url":""}]', '["Mark Meissner “Ann is an incredibly self motivated worker, and you can see this shine everyday. Ann is never afraid to help out a colleague when necessary, and has a vast knowledge of the local real estate market. She is a real pleasure to work with.”","Robyn Erlenbush “Ann is a energetic real estate professional who has a fine attention to detail and \\"up to date\\" market knowledge. I would highly recommend her for your residential real estate needs in the Bozeman and Livingston markets.”"]']
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The agent's job is to provide guidance and support in software development projects. Today, the user is reaching out to the agent because they need assistance in implementing agile methodologies for their upcoming project.
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Agent: ['Jim Kohl', "Experienced Leader with a focus on growth, tapping into potential and motivating teams. Certified Payroll Professional and with a demonstrated history of working in the SaaS industry. Skilled in Payroll, Tax, HR, Management, Team Building and Public Speaking. Bachelor's degree from Rutgers, MBA from Fairleigh Dickenson University.", 'Improving lives one check at a time.', 'Check', '[{"company":"Check","company_id":"check-technologies","industry":"IT Services and IT Consulting","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Check","title":"Head of Payroll Operations"}],"url":"https://www.linkedin.com/company/check-technologies"},{"company":"Namely","company_id":"namely","location":null,"positions":[{"description":"","duration":"Oct 2018 Aug 2019 11 months","duration_short":"11 months","end_date":"Aug 2019","start_date":"Oct 2018","subtitle":"Namely","title":"Sr. Manager, Managed Services"},{"description":"Built a team from 2 to 12 and maintained perfect eNPS throughout. Divided team into business and quality functions to streamline work output. Oversight of daily NACHA processing for 1500+ Mid Market accounts.Tax notice, Amendment and payroll issue resolution within SLA. Worked cross functionally with implementation, tax and benefits to meet client needs. Partnered with sales to close on payroll capabilities.","duration":"Nov 2015 Oct 2018 3 years","duration_short":"3 years","end_date":"Oct 2018","start_date":"Nov 2015","subtitle":"Namely","title":"Senior Payroll Manager"}],"url":"https://www.linkedin.com/company/namely"},{"company":"Paychex","company_id":"paychex","location":"","positions":[{"description":"Managed 300+ client accounts by processing and analyzing payroll, report generation, payroll amendments and researching tax-related inquiries. Researched and entered garnishment information. Maintained knowledge of tax laws at the federal, state and local level. Liaison from clients to internal departments for holistic resolutions to cultivate a trusted relationships. Managed 300+ client accounts by processing and analyzing payroll, report generation, payroll amendments and researching tax-related inquiries. Researched and entered garnishment information. Maintained knowledge of tax laws at the federal, state and local level. Liaison from clients to internal departments for holistic resolutions to cultivate a trusted relationships.","duration":"Feb 2006 Nov 2015 9 years 10 months","duration_short":"9 years 10 months","end_date":"Nov 2015","start_date":"Feb 2006","subtitle":"Paychex","title":"Senior Customer Service Representative"}],"url":"https://www.linkedin.com/company/paychex"}]', '["Jovani Tabares “Jim is to be taken seriously in whatever adventures he is on. He was one of the people to interview me in my current position at Namely and was one of the main reasons he inspired me to join the company. I heard so much about him from other employees about the quality of leadership he possessed. As I got to know him, I clearly see and believe the hype. It is quite obvious now why he is considered to be a mentor to many people including myself. ”","Chloe Mellon “With Jim as my manager, I learned how important it is to have a manager that empowers you. From day one, he let me know that I owned my work and I had the freedom to improve it how I saw fit. The way Jim leads a team shows his dedication to each individual and the team as a whole. Jim is a leader, and constantly strives to enhance his leadership skills, which has been essential to the success of the team. ”"]']
User: ['Rickey Chevrie', 'A Senior Architect / Software Developer with over 20 years of progressive experience in development positions and a track record of successful deliveries of complex solutions with cutting-edge development technology. Proven leadership in building highly effective cross-functional teams. Diverse background in computer and information technology combined to develop innovative and successful products.Specialties: Project Management, Agile/Scrum/Lean/CMMI, Software Engineering, Process Improvement, Cross-functional Teams, Lifelong Learning, Mentoring', 'Software Engineer', 'IBM', '[{"company":"IBM","company_id":"ibm","industry":"IT Services and IT Consulting","location":"Austin, Texas Area","positions":[{"description":"","duration":"Nov 2015 - Present 6 years 1 month","duration_short":"6 years 1 month","end_date":"Present","start_date":"Nov 2015","subtitle":"IBM","title":"Hybrid Cloud Software Engineer"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"FATHOM (Global Water Management, LLC)","company_id":"fathomh2o","location":"Austin, Texas Area","positions":[{"description":"Developing micro services in Scala. Developing micro services in Scala.","duration":"Apr 2015 Oct 2015 7 months","duration_short":"7 months","end_date":"Oct 2015","start_date":"Apr 2015","subtitle":"FATHOM (Global Water Management, LLC)","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/fathomh2o"},{"company":"Drilling Info","company_id":"drillinginfo","location":"Austin, Texas Area","positions":[{"description":"Develop and maintain high quality architectures for developing web applications to support our customers thoughout the entire SDLC from concept to production. Expertise with new MVC implementation concepts along with technology platforms and languages such as HTML/CSS/JS, JSON, jQuery, nodejs, backbone, cloud infrastructure automation (Chef), GeoServer, PostGIS, scala, RESTful services, etc. Develop and maintain high quality architectures for developing web applications to support our customers thoughout the entire SDLC from concept to production. Expertise with new MVC implementation concepts along with technology platforms and languages such as HTML/CSS/JS, JSON, jQuery, nodejs, backbone, cloud infrastructure automation (Chef), GeoServer, PostGIS, scala, RESTful services, etc.","duration":"Oct 2011 Feb 2015 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2015","start_date":"Oct 2011","subtitle":"Drilling Info","title":"Software Architect"}],"url":"https://www.linkedin.com/company/drillinginfo"},{"company":"Overwatch Systems Tactical Operations","company_id":"overwatch-systems-tactical-operations","location":"Austin, Texas","positions":[{"description":"Supervise and review the work of systems analysts, programmers, software testers and other computer-related workers ensuring compliance with customer and corporate processes for the Mission Critical Systems business unit. Create technical portions of formal proposals. Collect, analyze, and present project metrics to senior executives. Supervise and review the work of systems analysts, programmers, software testers and other computer-related workers ensuring compliance with customer and corporate processes for the Mission Critical Systems business unit. Create technical portions of formal proposals. Collect, analyze, and present project metrics to senior executives.","duration":"Oct 1999 Jun 2011 11 years 9 months","duration_short":"11 years 9 months","end_date":"Jun 2011","start_date":"Oct 1999","subtitle":"Overwatch Systems Tactical Operations","title":"Chief Engineer / Architect"}],"url":"https://www.linkedin.com/company/overwatch-systems-tactical-operations"},{"company":"Acuity Inc.","company_id":null,"location":"Austin, Texas","positions":[{"description":"Designed and implemented a Web Response Unit for the Web Center ECRM system, awarded patent no. 6,377,944.Developed Web COM components to access SQL server data access. Designed and implemented a Web Response Unit for the Web Center ECRM system, awarded patent no. 6,377,944.Developed Web COM components to access SQL server data access.","duration":"Oct 1998 Oct 1999 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 1999","start_date":"Oct 1998","subtitle":"Acuity Inc.","title":"Senior Software Engineer"}],"url":""},{"company":"Prism Solutions/Peregrine Systems","company_id":null,"location":"Austin, Texas","positions":[{"description":"Designed and implemented a RPC-based network-programming library for connecting UNIX, Windows NT, and IBM MVS systems.Created a high-speed file transfer utility to support database replication between DB2, Oracle, and Sybase relational databases. Designed and implemented a RPC-based network-programming library for connecting UNIX, Windows NT, and IBM MVS systems.Created a high-speed file transfer utility to support database replication between DB2, Oracle, and Sybase relational databases.","duration":"May 1995 Oct 1998 3 years 6 months","duration_short":"3 years 6 months","end_date":"Oct 1998","start_date":"May 1995","subtitle":"Prism Solutions/Peregrine Systems","title":"Senior Developer"}],"url":""},{"company":"BMC Software","company_id":"bmc-software","location":"Austin, Texas","positions":[{"description":"Designed and implemented commercial utilities for relational database systems (Oracle, Sybase, DB2/6000).Established project development environment in a UNIX environment (AIX, Solaris, HPUX).Designed and implemented graphical user interfaces in OSF/Motif. Designed and implemented commercial utilities for relational database systems (Oracle, Sybase, DB2/6000).Established project development environment in a UNIX environment (AIX, Solaris, HPUX).Designed and implemented graphical user interfaces in OSF/Motif.","duration":"Sep 1993 May 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 1995","start_date":"Sep 1993","subtitle":"BMC Software","title":"Software Developer"}],"url":"https://www.linkedin.com/company/bmc-software"},{"company":"Analyst International Corporation","company_id":null,"location":"Austin, Texas","positions":[{"description":"On-site support engineer for IBM Advanced Workstation Division for AIX on RS/6000.Utilized kernel debugger, source code, disassembled object code, and hardware specification manuals to determine if a system fault was a hardware or software problem and discover potential solutions. On-site support engineer for IBM Advanced Workstation Division for AIX on RS/6000.Utilized kernel debugger, source code, disassembled object code, and hardware specification manuals to determine if a system fault was a hardware or software problem and discover potential solutions.","duration":"Apr 1993 Sep 1993 6 months","duration_short":"6 months","end_date":"Sep 1993","start_date":"Apr 1993","subtitle":"Analyst International Corporation","title":"Software Engineer"}],"url":""},{"company":"DTM Corporation (Desktop Manufacturing)","company_id":null,"location":"Austin, Texas","positions":[{"description":"Chief designer of a multiprocessing application for a rapid prototyping system to create solid models of 3D CAD drawingsSpecified the hardware platform, operating system, software development tools, and graphical user interface for the SinterStation 2000 rapid prototyping systemCreated a networked software development environment that permitted a development staff who were not UNIX literate to deliver the software on schedule Chief designer of a multiprocessing application for a rapid prototyping system to create solid models of 3D CAD drawingsSpecified the hardware platform, operating system, software development tools, and graphical user interface for the SinterStation 2000 rapid prototyping systemCreated a networked software development environment that permitted a development staff who were not UNIX literate to deliver the software on schedule","duration":"Jan 1990 Mar 1993 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 1993","start_date":"Jan 1990","subtitle":"DTM Corporation (Desktop Manufacturing)","title":"Software Designer"}],"url":""}]', '["Paul Noll “As Chief Engineer for Combat Systems, Rickey consistently focused attention on the technical capabilities that provided the most value to the end customer. His recognition of \\"dead-ends\\" and other high risk areas enhanced the Situation Understanding\'s team ability to deliver on-time, high quality products. Rickey\'s leadership style had a calming influence on the team during high pressure events.”","John Morris “I\'ve worked on several projects that Rickey has managed, and he has a real talent for spotting the most important tasks and getting obstacles out of his team\'s way. Rickey keeps up with tools and technologies that his developers use, so he understands the technical aspects, the domain needs of the customer, and the best ways to help make progress. He\'s great at keeping his customers and his team communicating effectively, and I would certainly work with Rickey again if given the opportunity.”"]']
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