ReliableAI/Irish-English-Parallel-Collection

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eclr:12105	mura mbíonn tú in ann do ghearán a réiteach le do sholáthraí nó le ESB Networks is féidir leat do ghearán a thabhairt chuig an Rialtóir .	if you are unable to resolve your complaint with your supplier or with ESB Networks you can take your complaint to the Regulator .
eclr:12106	mura ndéanann tú é sin beidh tú freagrach as aon ghás a úsáidtear san áitreabh .	if you do not do this you will be responsible for any gas used at the premises .
eclr:12107	tá eolas maidir le cóid chleachtais ar fáil anseo .	information on codes of practice is available here .
eclr:12108	tá eolas maidir le cóid chleachtais ar fáil anseo .	information on codes pf practice is available here .
eclr:12109	tá eolas ar nósanna imeachta an Rialtóra maidir le gearáin a láimseáil ar fáil anseo .	information on the Regulator ' s complaints handling procedures is available here .
eclr:12110	i mí an Mheithimh 2014 athainmníodh é Ervia mar chuid den chlaochlú na heagraíochta ó chuideachta fuinnimh le cuideachta il-fóntais , atá freagrach as seirbhísí gáis agus uisce straitéiseach náisiúnta agus bonneagar a bhaineann leo .	in June 2014 it was renamed Ervia as part of the organisation ' s transformation from an energy company to a multi-utility company , responsible for strategic national gas and water services and related infrastructure .
eclr:12111	i Samhain 2007 tháinig an Margadh Aonair Leictreachais i bhfeidhm agus bhí leictreachas mórdhíola i bPoblacht na hÉireann agus i dTuaisceart Éireann á thrádáil ar bhonn uile-oileánda .	in November 2007 a Single Electricity Market ( SEM ) came into effect with the trading of wholesale electricity in Ireland and Northern Ireland on an all-island basis .
eclr:12112	Réamhrá Is féidir gás nádúrtha a úsáid le haghaidh téamh lárnach sa bhaile , cócaireacht , tinte le lasracha fíora agus le haghaidh triomú rothlamach .	Introduction Natural gas can be used for domestic central heating , cooking , real flame fires or tumble-drying .
eclr:12113	Réamhrá Is é an rialtóir do mhargaí leictreachais agus gáis nádúrtha in Éirinn ná an Coimisiún um Rialáil Fuinnimh ( CRF ) .	Introduction The regulator for the electricity and natural gas markets in Ireland is the Commission for Energy Regulation ( CER ) .
eclr:12114	tá faisnéis do chustaiméirí leictreachais agus gáis nádúrtha ar a láithreán gréasáin freisin ..	it also has information for electricity and natural gas customers on its website .
eclr:12115	cuireann sé seirbhísí oibre ar an láthair ar fáil , freisin , do chustaiméirí ar mhian leo go ndéanfaí a nasc gáis a athrú ar bhealach éigin .	it also provides site works services to customers who wish to have their gas connection altered in some way .
eclr:12116	bunaíodh é ar dtús in 1999 faoin Acht um Rialáil Leictreachais 1999 .	it was initially established in 1999 under the Electricity Regulation Act 1999 .
eclr:12117	bhí saoirse ansin ag custaiméirí ar mhórmhéid a úsáideann 4 uair an chloig gigeavata cumhachta nó níos mó a soláthraí leictreachais féin a roghnú .	larger customers using 4 gigawatt hours or more of power per year became free to choose their own electricity supplier .
eclr:12118	is le Líonraí Bhord Gáis na méadair seo agus ní cóir baint díobh ar bhealach ar bith .	meters are the property of Bord Gáis Networks and must not be interfered with in any way .
eclr:12119	tá tuilleadh eolais ar fáil inár ndoiciméad maidir leis an rialtóir .	more information is available in our document on the regulator .
eclr:12120	tá tuilleadh eolais ar athrú fáil ar láithreán gréasáin an Rialtóra .	more information on switching is available on the Regulator ' s website .
eclr:12121	naisc nua / fiosrúcháin faoi voltas / méadrú , srl . : Teil : 1850 372 757 Teip ar an Soláthar / Éigeandálacha ( 24 uair a chloig ) Teil : 1850 372 999	new connections / voltage queries / metering , etc . : Tel : 1850 372 757 Supply Failure / Emergencies ( 24 hour ) Tel : 1850 372 999
eclr:12122	P.O. 11934 Bosca Baile Átha Cliath 24 Éire	P.O. Box 11934 Dublin 24 Ireland
eclr:12123	Bosca PO 51 Bóthar na nOibreacha Gáis Corcaigh Éire	PO Box 51 Gasworks Road Cork Ireland
eclr:12124	Bosca PO 841 Oifig Seachadta Cathrach Theas An Tóchar Corcaigh Éire	PO Box 841 South City Delivery Office Togher Cork Ireland
eclr:12125	maidir leis an léamh sin , is féidir é a fháil ach an méadar féin a léamh nó is féidir leis an gcustaiméir an léamh a chur isteach .	readings can be actual readings obtained by the meter reader or readings submitted by the customer .
eclr:12126	seirbhísí do dhaoine breacaosta agus do dhaoine le míchumais Ceanglaítear ar gach soláthraí seirbhíse do chustaiméirí baile foirmeacha cumarsáide neamhchaighdéanacha a thairiscint dá chustaiméirí .	services for older people and people with disabilities All suppliers of domestic customers are required to offer non-standard forms of communication to its customers .
eclr:12127	bhí sé de chead ag gach úsáideoir gnó a sholáthraí féin a roghnú ó mhí Iúil 2004 i leith .	Since July 2004 all business users have been able to choose their own supplier .
eclr:12128	tá an cead seo ag úsáideoirí cónaithe ó mhí Iúil 2007 i leith .	Since July 2007 residential customers have been able to choose their gas supplier .
eclr:12129	Ceanglaítear ar sholáthraithe a chinntiú freisin nach ngearrtar an tseirbhís ar chustaiméirí scothaosta le linn mhíonna an gheimhridh ( Samhain - Márta ) má bhíonn deacrachtaí acu billí a íoc .	suppliers are also required to ensure that elderly customers who are registered with them are not cut off in the winter months ( November - March ) if they run into payment difficulties .
eclr:12130	Ceanglaítear ar sholáthraithe raon roghanna a thairiscint do chustaiméirí maidir lena mbillí a íoc .	suppliers are required to offer a range of options to customers for paying their bills .
eclr:12131	cuirfidh leictreoir an tógálaí an soláthar leictreachais ar siúl i do theach / árasán .	the builder ' s electrician will switch on the electricity supply in your home .
eclr:12132	Rialálann sé na táillí a bhaineann leis na gréasáin tarchuradóireachta agus dáileacháin leictreachais freisin .	the Commission for Energy Regulation also regulates the charges associated with the electricity transmission and distribution networks .
eclr:12133	tá sraith treoirlínte ag an Roinn leis na daoine a bheidh incháilithe a chinneadh .	the Department has a set of guidelines to determine who is eligible .
eclr:12134	tá Cairt Chustaiméirí ESB Networks ar fáil anseo .	the ESB Networks Customer Charter is available here .
eclr:12135	osclaíodh an margadh soláthair gáis in Éirinn de réir a chéile don iomaíocht le blianta beaga anuas .	the gas supply market in Ireland has been gradually opened to competition in recent years .
eclr:12136	cuirtear an t-eolas a thugann tú ar aghaidh chuig ESB Networks freisin ionas go mbíonn sé ar an eolas faoi do riachtanas nuair a dhéanann sé teagmháil leat nó nuair a thugann sé cuairt ort .	the information you supply is also passed on to ESB Networks so it is aware of your need when contacting or visiting you .
eclr:12137	osclaíodh an margadh leictreachais mhiondíola d ’ iomaitheoirí go hiomlán i mí Feabhra 2005 .	the retail electricity market opened fully to competition in February 2005 .
eclr:12138	is é an voltas caighdeánach leictreachais i bPoblacht na hÉireann ná 230V a.c. , ainmniúil , ag 50Hz , agus úsáidtear plugaí trí phionna IS411 ( BS 1363 ) .	the standard electricity voltage in Ireland is 230V a.c. , nominal , at 50Hz , with plugs being of the 3 pin IS411 ( BS 1363 ) type .
eclr:12139	( córas Idirghníomhach Freagartha Gutha is ea é seo a bhíonn ar fáil 24 uair an chloig in aghaidh an lae ) .	( this is an Interactive Voice Response System that is available 24 hours every day . )
eclr:12140	cuireann sé seo ar chumas an léitheora an méid gáis a d ’ úsáid tú a thaifeadadh gan cur isteach ort .	this permits the meter reader to record your gas usage without disturbing you .
eclr:12141	tiocfaidh duine ó Líonraí Bhord Gáis go dtí d ’ áras teaghlaigh trí uaire in aghaidh na bliana chun an méid gáis a úsáideadh ón uair dheireanach ar léadh an méadar a léamh .	three times a year , a Bord Gáis Networks meter reader will call to your home to record the amount of gas used since the meter was last read .
eclr:12142	faoin Acht um Sheirbhísí Uisce 2013 , is é an rialtóir le haghaidh seirbhísí uisce agus fuíolluisce poiblí .	under the Water Services Act 2013 , it is the regulator for public water and wastewater services .
eclr:12143	nuair is féidir , ba chóir duit an léamh seo a chomhaontú leis an sealbhóir atá ag imeacht agus comhaontú soláthair baile a iarraidh ar do sholáthraí .	where possible , you should agree this reading with the departing occupier and apply to your supplier for a domestic supply agreement .
eclr:12144	cé gur éirigh le hiomaíochas teacht chun cinn idir soláthraithe sa chuid den mhargadh a fhreastalaíonn ar chustaiméirí gnó , tá easpa iomaíochais ann i margadh na gcustaiméirí baile .	while competition between suppliers has developed successfully in the business end of the market , there has been a lack of competition in the domestic market .
eclr:12145	is féidir leat tuilleadh a fháil amach faoin bpróiseas le nasc nua a iarraidh ar láithreán gréasáin ESB Networks .	you can find out more about applying for a new connection on ESB Networks ' s website .
eclr:12146	is féidir leat tuilleadh a léamh faoin eolas a sholáthraítear ar bhillí anseo .	you can read more about the information supplied on bills here .
eclr:12147	féach ar liosta iomlán de sholáthraithe gáis nádúrtha ar láithreán gréasáin an Choimisiúin .	you can view a full list of natural gas suppliers on the Regulator ' s website .
eclr:12148	féach ar liosta na mbailte agus na gcathracha a bhfuil seirbhísí gáis nádúrtha acu ar a láithreán gréasáin .	you can view the towns and cities with natural gas services on its website .
eclr:12149	Ceanglaítear ar do sholáthraí eolas caighdeánach a chur san áireamh le do bhille .	your supplier is required to include a standard set of information on your bill .
eclr:12150	beidh ort Comhaontú Soláthair Baile a iarraidh ar Sholáthar Custaiméirí BSL freisin .	you will also have to apply to an electricity supplier for a Domestic Supply Agreement .
eclr:12151	3ú Úrlár Teach Alexandra Ardán Phort an Iarla Dublin 2 Ireland	3rd Floor Alexandra House Earlsfort Terrace Dublin 2 Ireland
eclr:12152	4 Bóthar Fhearchair Baile Átha Cliath 2 Éire Uaireanta Oscailte : - Línte oscailte Luan - Aoine 9rn - 6in	4 Harcourt Road Dublin 2 Ireland Opening Hours : - Lines open Monday - Friday 9am - 6pm
eclr:12153	inrochtaineacht agus faisnéis Ní mór d ’ iompróirí agus d ’ oibreoirí calafoirt faisnéis a chur ar fáil do phaisinéirí faoina gcearta agus faoi inrochtaineacht a n-áiseanna .	accessibility and information Carriers and port operators must provide passengers with information on their rights and the accessibility of their facilities .
eclr:12154	féadtar éileamh ar chúiteamh a thabhairt go díreach i gcoinne an árachóra .	a claim for compensation may be brought directly against the insurer .
eclr:12155	ní mór freagra deiridh a chur ar fáil duit tráth nach déanaí ná 2 mhí tar éis do ghearán a fháil .	a final reply must be provided to you no later than 2 months after the receipt of your complaint .
eclr:12156	tá dualgas dlíthiúil ar gach gnólacht turais agus gníomhaire taistil a bheith faoi bhannaí ( árachas ) roimh dóibh ceadúnas a fháil .	all tour operators and travel agents are required by law to enter into a bond before they are licensed .
eclr:12157	ina theannta sin , ní féidir leithcheal a dhéanamh ar phaisinéirí faoi mhíchumas agus ba cheart cúnamh a chur ar fáil dóibh .	also , passengers with disabilities cannot be discriminated against and should be provided with assistance .
eclr:12158	féadfaidh Ballstát feidhmiú an Rialacháin a iarchur ar na longa siúd ar feadh ar a laghad 4 bliana .	a member state can defer application of the Regulation to such ships for at least 4 years .
eclr:12159	ní mór aon chaingean chúirte chun cúiteamh a éileamh a eascraíonn as bás nó gortú pearsanta paisinéara nó as caillteanas bagáiste nó díobháil a dhéanamh do bhagáiste laistigh de 2 bhliain .	any court action to claim compensation arising out of the death of or personal injury to a passenger or for the loss of or damage to luggage must be taken within 2 years .
eclr:12160	is ionann teagmhas loingseoireachta agus briseadh loinge , iompú béal faoi , tuairt nó tráchur na loinge , pléascadh nó dóiteán sa long , nó locht ar an long .	a shipping incident is a shipwreck , capsizing , collision or stranding of the ship , explosion or fire in the ship , or defect in the ship .
eclr:12161	féadtar ticéad a eisiúint i bhformáid leictreonach .	a ticket may be issued in an electronic format .
eclr:12162	is é an gníomhaire taistil a fheidhmníonn mar ghníomhaire leis an taisteal thar lear a dhíol nó a thairiscint le díol , nó a cheannach ar son an phobail ar choimisiún .	a travel agent is the person who acts as agent by selling or offering to sell to , or purchase overseas travel on behalf of , the public on a commission basis .
eclr:12163	Ceanglaítear ar iompróirí busanna agus cóistí meicníocht um láimhseáil gearán a shocrú chun cabhrú le paisinéirí a bhfuil iarrachtaí á ndéanamh acu a gceart a chur i bhfeidhm faoin Rialachán seo .	bus and coach carriers are required to set up a complaints handling mechanism to help passengers who are trying to avail of their rights under this Regulation .
eclr:12164	tá ceangal ar iompróirí agus ar oibreoirí críochfoirt meicníocht chun gearáin a láimhseáil a bhunú d ’ fhonn cabhrú le paisinéirí atá ag iarraidh leas a bhaint as a gcearta faoin Rialachán seo .	Carriers and terminal operators are required to set up a complaints handling mechanism to help passengers who are trying to avail of their rights under this Regulation .
eclr:12165	cúiteamh i gcás moille Cé go bhfuil siad fós i dteideal taisteal , féadfaidh paisinéirí ar sheirbhís paisinéirí cúiteamh a iarraidh ón iompróir má chuirtear moill orthu a gceann scríbe deiridh a bhaint amach .	compensation in the event of delay While still being entitled to travel , passengers on a passenger service may request compensation from the carrier if they are facing a delay in arrival at their final destination .
eclr:12166	gearáin agus forfheidhmiú Ní mór d ’ iompróirí meicníocht um láimhseáil gearán a shocrú chun cabhrú le paisinéirí a bhfuil iarrachtaí á ndéanamh acu a gceart a chur i bhfeidhm faoin Rialachán seo .	complaints and enforcement Carriers must set up a complaints handling mechanism to help passengers who are trying to avail of their rights under this Regulation .
eclr:12167	teagmháil Tá tuilleadh eolais maidir leis an Rialachán ar fáil i nóta faisnéise do phaisinéirí ( pdf ) arna fhoilsiú ag an Roinn Iompair , Turasóireachta agus Spóirt .	contact Further information on the Regulation is available in an information note for passengers ( pdf ) published by the Department of Transport , Tourism and Sport .
eclr:12168	imeachtaí cúirte Ní chuirtear cosc ort leis an Rialachán damáistí a éileamh trí na cúirteanna as caillteanais a tabhaíodh mar thoradh ar chealú nó ar mhoill .	Court proceedings The Regulation does not prevent you seeking damages through the courts for losses incurred as the result of a cancellation or delay .
eclr:12169	críochfoirt shannta Ceanglaítear ar bhallstáit críochfoirt a shannadh ina bhfuil cúnamh ar fáil do dhaoine saor in aisce atá faoi mhíchumas agus iad siúd ag a bhfuil soghluaisteacht laghdaithe .	designated terminals Member states are required to designate terminals where assistance is available for people with disabilities and those with reduced mobility free of charge .
eclr:12170	Soláthraíonn Bus Átha Cliath faisnéis ar ghearán a dhéanamh ina gcairt chustaiméirí .	Dublin Bus provides information on making a complaint in its customer charter .
eclr:12171	Dún Scéine Lána Fhearchair Baile Átha Cliath 2 Éire	Dún Scéine Harcourt Lane Dublin 2 Ireland
eclr:12172	ní mór go mbeidh bordáil nó díbhordáil ag tarlú laistigh den Aontas Eorpach .	either the boarding or the alighting point must be within the European Union .
eclr:12173	Teidlíocht Níl tú i dteideal cúnamh nó bealach eile a aimsiú / aisíocaíocht a fháil má tá ticéad oscailte agat nach sonraíonn am an imeachta .	Entitlement You are not entitled to assistance or rerouting / reimbursement if you have an open ticket that does not specify the time of departure .
eclr:12174	ní mór do gach ballstát comhlacht a shannadh a bheidh freagrach as forfheidhmiú an Rialacháin seo .	every member state must designate a body responsible for the enforcement of this Regulation .
eclr:12175	ní mór do gach ballstát comhlacht a shannadh a bheidh freagrach as forfheidhmiú an Rialacháin seo ( féach ‘ Gearáin agus forfheidhmiú ’ thíos ) .	every member state must designate a body responsible for the enforcement of this Regulation ( see ‘ Complaints and enforcement ’ below ) .
eclr:12176	díolúintí Féadfaidh iompróirí tairseach íosta nach mó ná € 6 a thabhairt isteach nach ndéanfar íocaíochtaí as cúiteamh faoina bun .	exemptions Carriers may introduce a minimum threshold of no more than € 6 under which payments for compensation will not be paid .
eclr:12177	i gcás árachas cogaidh agus sceimhlitheoireachta , bíonn teorainn ar an gcumhdach go dtí faoi bhun 250,000 SDR in aghaidh an phaisinéara nó 340 milliún SDR in aghaidh na loinge .	for war and terrorism insurance the cover is limited to the lower of 250,000 SDRs per passenger or 340 million SDRs per ship .
eclr:12178	láithreán Gréasáin : http : / / www.aviationreg.ie R-phost : info @ aviationreg.ie	Homepage : http : / / www.aviationreg.ie Email : info @ aviationreg.ie
eclr:12179	láithreán Gréasáin : http : / / www.consumerhelp.ie /	Homepage : http : / / www.consumerhelp.ie /
eclr:12180	láithreán Gréasáin : http : / / www.eccireland.ie / R-phost : info @ eccireland.ie	Homepage : http : / / www.eccireland.ie / Email : info @ eccireland.ie
eclr:12181	láithreán Gréasáin : http : / / www.nationaltransport.ie / public-transport-services / coach-and-bus-passenger-rights / R-phost : complaints @ nationaltransport.ie	Homepage : http : / / www.nationaltransport.ie / public-transport-services / coach-and-bus-passenger-rights / Email : complaints @ nationaltransport.ie
eclr:12182	láithreán Gréasáin : http : / / www.nationaltransport.ie / public-transport-services / maritime-passengers-rights-2 / R-phost : maritimepassengerrights @ nationaltransport.ie	Homepage : http : / / www.nationaltransport.ie / public-transport-services / maritime-passengers-rights-2 / Email : maritimepassengerrights @ nationaltransport.ie
eclr:12183	mar sin féin , ní bainteach le paisinéirí ar thurais mhara atá na bearta maidir le hathródú , le haisíocaíocht agus le cúiteamh as moill ar theacht .	however , the measures in relation to re-routing , reimbursement and compensation for delay in arrival to not apply to cruise passengers .
eclr:12184	mura luaitear aon am teachta , ba cheart duit teacht i láthair 30 nóiméad roimh ré .	if no arrival time is mentioned , you should arrive 30 minutes in advance .
eclr:12185	mura leagtar aon am bordála síos , caithfidh tú bheith i láthair 60 nóiméad ar a laghad roimh an am imeachta foilsithe , murar comhaontaíodh tréimhse níos giorra .	if no embarkation time is stipulated , you must be there at least 60 minutes before the published departure time , unless a shorter period has been agreed .
eclr:12186	má theipeann ar an iompróir aisíocaíocht nó bealach eile a aimsiú a thairiscint duit , tá de cheart agat cúiteamh a fháil arb ionann é agus 50 % de phraghas an ticéid , anuas ar an aisíocaíocht .	if the carrier fails to offer you either reimbursement or rerouting , you have the right to compensation amounting to 50 % of the ticket price in addition to the reimbursement .
eclr:12187	mura bhfuil an caillteanas mar thoradh ar theagmhas loingseoireachta , beidh dliteanas ar an iompróir 400,000 SDR , ar a mhéid , a íoc , más féidir leis an éilitheoir locht nó faillí ar pháirt an iompróra a chruthú .	if the loss is not as a result of a shipping incident , the carrier is liable up to a limit of 400,000 SDRs , if the claimant can prove fault or negligence on the part of the carrier .
eclr:12188	más ionann agus breis agus 250,000 SDR an damáiste , beidh breis dliteanais ar an iompróir 400,000 SDR , ar a mhéid , a íoc murar féidir leis an iompróir a chruthú nach iadsan ba chúis leis .	if the loss or damage is more than 250,000 SDRs , the carrier is further liable up to a limit of 400,000 SDRs unless the carrier can prove it was not at fault .
eclr:12189	muna bhfuil tú sásta ag an bpointe sin le freagra an ghníomhaire , is féidir leat an gearán a chur ós comhair Cúirt na nÉileamh Beag , tá táille neamh-aisíoctha le n-íoc ar éileamh nach mó ná € 2,000 .	if you are still not satisfied with the operator ' s response , you can take the complaint to the Small Claims Court for a small non-returnable fee if your claim does not exceed € 2,000 .
eclr:12190	má bhíonn gearán agat agus tú ar saoire ba cheart an fhadhb a chur in iúl láithreach don ionadaí áitiúil nó don ghníomhaire go háitiúil .	if you have a complaint while on holiday , you should report the problem at once to your local holiday representative or organiser in the vicinity .
eclr:12191	má chailleann tú seirbhís nasctha mar thoradh ar chealú nó ar mhoill , ba cheart go gcuirfear ar an eolas thú ar naisc eile .	if you miss a connecting service due to a cancellation or delay , you should be informed of alternative connections .
eclr:12192	más mian leat gearán a dhéanamh , ba cheart duit amhlaidh a dhéanamh laistigh de 3 mhí tar éis na seirbhíse sceidealaithe .	if you want to make a complaint you should do so within 3 months of the scheduled service .
eclr:12193	i 1974 , ghlac an IMO le Coinbhinsiún na hAithine maidir le hIompar Paisinéirí agus a gCuid Bagáiste ar Muir a tháinig i bhfeidhm i 1987 .	in 1974 the IMO adopted the Athens Convention relating to the Carriage of Passengers and their Luggage by Sea which entered into force in 1987 .
eclr:12194	in 2002 , glacadh le Prótacal chun Coinbhinsiún na hAithine a thug isteach árachas éigeantach chun paisinéirí ar longa a chumhdach agus rinne seo na teorainneacha ar dhliteanas a ardú .	in 2002 a Protocol to amend the Athens Convention was adopted which introduced compulsory insurance to cover passengers on ships and raised the limits on liability .
eclr:12195	tá faisnéis ar fáil ar ghearán a dhéanamh ar a láithreán gréasáin .	information on making a complaint is available on its website .
eclr:12196	tá fáil ar fhaisnéis ar ghearán a dhéanamh le Bus Éireann ar a láithreán gréasáin .	information on making a complaint to Bus Éireann is available on its website .
eclr:12197	i gcás báis , is ionann an íocaíocht íosta agus € 21,000 .	in the case of a death the minimum payment is € 21,000 .
eclr:12198	Réamhrá Ó Mhárta 2013 , tá sraith íosta cearta ag paisinéirí bus agus cóiste nuair a bhíonn siad ag taisteal san Aontas Eorpach .	Introduction Since March 2013 bus and coach passengers have a minimum set of rights when travelling in the European Union .
eclr:12199	Dhaingnigh breis agus 30 tír mórthimpeall an domhain , Éire san áireamh , an Coinbhinsiún seo .	it has been ratified by over 30 countries from around the world including Ireland .
eclr:12200	ina theannta sin , féadfaidh siad é a chur i bhfeidhm ar gach aistear farraige intíre .	it may also apply it to all domestic sea-going voyages .
eclr:12201	féadfar é a íoc i ndearbháin agus / nó i seirbhísí eile , ar choinníoll gur solúbtha atá na coinníollacha .	it may be paid in vouchers and / or other services , provided that the conditions are flexible .
eclr:12202	caithfidh é a íoc in airgead tirim má iarrann tú é agus ní féidir é a laghdú mar gheall ar chostais idirbhirt airgeadais .	it must be paid in money if you request it and it cannot be reduced by financial transaction costs .
eclr:12203	tiocfaidh sé i bhfeidhm 12 mhí tar éis dó bheith daingnithe ag 10 dtír , b ’ fhéidir in 2014 .	it will come into force 12 months after it has been ratified by 10 countries , possibly in 2014 .
eclr:12204	ionad Macra 1 Sráid na Faiche Baile Átha Cliath 7 Éire	Macro Centre 1 Green Street Dublin 7 Ireland

eclr:12105

mura mbíonn tú in ann do ghearán a réiteach le do sholáthraí nó le ESB Networks is féidir leat do ghearán a thabhairt chuig an Rialtóir .

if you are unable to resolve your complaint with your supplier or with ESB Networks you can take your complaint to the Regulator .

eclr:12106

mura ndéanann tú é sin beidh tú freagrach as aon ghás a úsáidtear san áitreabh .

if you do not do this you will be responsible for any gas used at the premises .

eclr:12107

tá eolas maidir le cóid chleachtais ar fáil anseo .

information on codes of practice is available here .

eclr:12108

tá eolas maidir le cóid chleachtais ar fáil anseo .

information on codes pf practice is available here .

eclr:12109

tá eolas ar nósanna imeachta an Rialtóra maidir le gearáin a láimseáil ar fáil anseo .

information on the Regulator ' s complaints handling procedures is available here .

eclr:12110

i mí an Mheithimh 2014 athainmníodh é Ervia mar chuid den chlaochlú na heagraíochta ó chuideachta fuinnimh le cuideachta il-fóntais , atá freagrach as seirbhísí gáis agus uisce straitéiseach náisiúnta agus bonneagar a bhaineann leo .

in June 2014 it was renamed Ervia as part of the organisation ' s transformation from an energy company to a multi-utility company , responsible for strategic national gas and water services and related infrastructure .

eclr:12111

i Samhain 2007 tháinig an Margadh Aonair Leictreachais i bhfeidhm agus bhí leictreachas mórdhíola i bPoblacht na hÉireann agus i dTuaisceart Éireann á thrádáil ar bhonn uile-oileánda .

in November 2007 a Single Electricity Market ( SEM ) came into effect with the trading of wholesale electricity in Ireland and Northern Ireland on an all-island basis .

eclr:12112

Réamhrá Is féidir gás nádúrtha a úsáid le haghaidh téamh lárnach sa bhaile , cócaireacht , tinte le lasracha fíora agus le haghaidh triomú rothlamach .

Introduction Natural gas can be used for domestic central heating , cooking , real flame fires or tumble-drying .

eclr:12113

Réamhrá Is é an rialtóir do mhargaí leictreachais agus gáis nádúrtha in Éirinn ná an Coimisiún um Rialáil Fuinnimh ( CRF ) .

Introduction The regulator for the electricity and natural gas markets in Ireland is the Commission for Energy Regulation ( CER ) .

eclr:12114

tá faisnéis do chustaiméirí leictreachais agus gáis nádúrtha ar a láithreán gréasáin freisin ..

it also has information for electricity and natural gas customers on its website .

eclr:12115

cuireann sé seirbhísí oibre ar an láthair ar fáil , freisin , do chustaiméirí ar mhian leo go ndéanfaí a nasc gáis a athrú ar bhealach éigin .

it also provides site works services to customers who wish to have their gas connection altered in some way .

eclr:12116

bunaíodh é ar dtús in 1999 faoin Acht um Rialáil Leictreachais 1999 .

it was initially established in 1999 under the Electricity Regulation Act 1999 .

eclr:12117

bhí saoirse ansin ag custaiméirí ar mhórmhéid a úsáideann 4 uair an chloig gigeavata cumhachta nó níos mó a soláthraí leictreachais féin a roghnú .

larger customers using 4 gigawatt hours or more of power per year became free to choose their own electricity supplier .

eclr:12118

is le Líonraí Bhord Gáis na méadair seo agus ní cóir baint díobh ar bhealach ar bith .

meters are the property of Bord Gáis Networks and must not be interfered with in any way .

eclr:12119

tá tuilleadh eolais ar fáil inár ndoiciméad maidir leis an rialtóir .

more information is available in our document on the regulator .

eclr:12120

tá tuilleadh eolais ar athrú fáil ar láithreán gréasáin an Rialtóra .

more information on switching is available on the Regulator ' s website .

eclr:12121

naisc nua / fiosrúcháin faoi voltas / méadrú , srl . : Teil : 1850 372 757 Teip ar an Soláthar / Éigeandálacha ( 24 uair a chloig ) Teil : 1850 372 999

new connections / voltage queries / metering , etc . : Tel : 1850 372 757 Supply Failure / Emergencies ( 24 hour ) Tel : 1850 372 999

eclr:12122

P.O. 11934 Bosca Baile Átha Cliath 24 Éire

P.O. Box 11934 Dublin 24 Ireland

eclr:12123

Bosca PO 51 Bóthar na nOibreacha Gáis Corcaigh Éire

PO Box 51 Gasworks Road Cork Ireland

eclr:12124

Bosca PO 841 Oifig Seachadta Cathrach Theas An Tóchar Corcaigh Éire

PO Box 841 South City Delivery Office Togher Cork Ireland

eclr:12125

maidir leis an léamh sin , is féidir é a fháil ach an méadar féin a léamh nó is féidir leis an gcustaiméir an léamh a chur isteach .

readings can be actual readings obtained by the meter reader or readings submitted by the customer .

eclr:12126

seirbhísí do dhaoine breacaosta agus do dhaoine le míchumais Ceanglaítear ar gach soláthraí seirbhíse do chustaiméirí baile foirmeacha cumarsáide neamhchaighdéanacha a thairiscint dá chustaiméirí .

services for older people and people with disabilities All suppliers of domestic customers are required to offer non-standard forms of communication to its customers .

eclr:12127

bhí sé de chead ag gach úsáideoir gnó a sholáthraí féin a roghnú ó mhí Iúil 2004 i leith .

Since July 2004 all business users have been able to choose their own supplier .

eclr:12128

tá an cead seo ag úsáideoirí cónaithe ó mhí Iúil 2007 i leith .

Since July 2007 residential customers have been able to choose their gas supplier .

eclr:12129

Ceanglaítear ar sholáthraithe a chinntiú freisin nach ngearrtar an tseirbhís ar chustaiméirí scothaosta le linn mhíonna an gheimhridh ( Samhain - Márta ) má bhíonn deacrachtaí acu billí a íoc .

suppliers are also required to ensure that elderly customers who are registered with them are not cut off in the winter months ( November - March ) if they run into payment difficulties .

eclr:12130

Ceanglaítear ar sholáthraithe raon roghanna a thairiscint do chustaiméirí maidir lena mbillí a íoc .

suppliers are required to offer a range of options to customers for paying their bills .

eclr:12131

cuirfidh leictreoir an tógálaí an soláthar leictreachais ar siúl i do theach / árasán .

the builder ' s electrician will switch on the electricity supply in your home .

eclr:12132

Rialálann sé na táillí a bhaineann leis na gréasáin tarchuradóireachta agus dáileacháin leictreachais freisin .

the Commission for Energy Regulation also regulates the charges associated with the electricity transmission and distribution networks .

eclr:12133

tá sraith treoirlínte ag an Roinn leis na daoine a bheidh incháilithe a chinneadh .

the Department has a set of guidelines to determine who is eligible .

eclr:12134

tá Cairt Chustaiméirí ESB Networks ar fáil anseo .

the ESB Networks Customer Charter is available here .

eclr:12135

osclaíodh an margadh soláthair gáis in Éirinn de réir a chéile don iomaíocht le blianta beaga anuas .

the gas supply market in Ireland has been gradually opened to competition in recent years .

eclr:12136

cuirtear an t-eolas a thugann tú ar aghaidh chuig ESB Networks freisin ionas go mbíonn sé ar an eolas faoi do riachtanas nuair a dhéanann sé teagmháil leat nó nuair a thugann sé cuairt ort .

the information you supply is also passed on to ESB Networks so it is aware of your need when contacting or visiting you .

eclr:12137

osclaíodh an margadh leictreachais mhiondíola d ’ iomaitheoirí go hiomlán i mí Feabhra 2005 .

the retail electricity market opened fully to competition in February 2005 .

eclr:12138

is é an voltas caighdeánach leictreachais i bPoblacht na hÉireann ná 230V a.c. , ainmniúil , ag 50Hz , agus úsáidtear plugaí trí phionna IS411 ( BS 1363 ) .

the standard electricity voltage in Ireland is 230V a.c. , nominal , at 50Hz , with plugs being of the 3 pin IS411 ( BS 1363 ) type .

eclr:12139

( córas Idirghníomhach Freagartha Gutha is ea é seo a bhíonn ar fáil 24 uair an chloig in aghaidh an lae ) .

( this is an Interactive Voice Response System that is available 24 hours every day . )

eclr:12140

cuireann sé seo ar chumas an léitheora an méid gáis a d ’ úsáid tú a thaifeadadh gan cur isteach ort .

this permits the meter reader to record your gas usage without disturbing you .

eclr:12141

tiocfaidh duine ó Líonraí Bhord Gáis go dtí d ’ áras teaghlaigh trí uaire in aghaidh na bliana chun an méid gáis a úsáideadh ón uair dheireanach ar léadh an méadar a léamh .

three times a year , a Bord Gáis Networks meter reader will call to your home to record the amount of gas used since the meter was last read .

eclr:12142

faoin Acht um Sheirbhísí Uisce 2013 , is é an rialtóir le haghaidh seirbhísí uisce agus fuíolluisce poiblí .

under the Water Services Act 2013 , it is the regulator for public water and wastewater services .

eclr:12143

nuair is féidir , ba chóir duit an léamh seo a chomhaontú leis an sealbhóir atá ag imeacht agus comhaontú soláthair baile a iarraidh ar do sholáthraí .

where possible , you should agree this reading with the departing occupier and apply to your supplier for a domestic supply agreement .

eclr:12144

cé gur éirigh le hiomaíochas teacht chun cinn idir soláthraithe sa chuid den mhargadh a fhreastalaíonn ar chustaiméirí gnó , tá easpa iomaíochais ann i margadh na gcustaiméirí baile .

while competition between suppliers has developed successfully in the business end of the market , there has been a lack of competition in the domestic market .

eclr:12145

is féidir leat tuilleadh a fháil amach faoin bpróiseas le nasc nua a iarraidh ar láithreán gréasáin ESB Networks .

you can find out more about applying for a new connection on ESB Networks ' s website .

eclr:12146

is féidir leat tuilleadh a léamh faoin eolas a sholáthraítear ar bhillí anseo .

you can read more about the information supplied on bills here .

eclr:12147

féach ar liosta iomlán de sholáthraithe gáis nádúrtha ar láithreán gréasáin an Choimisiúin .

you can view a full list of natural gas suppliers on the Regulator ' s website .

eclr:12148

féach ar liosta na mbailte agus na gcathracha a bhfuil seirbhísí gáis nádúrtha acu ar a láithreán gréasáin .

you can view the towns and cities with natural gas services on its website .

eclr:12149

Ceanglaítear ar do sholáthraí eolas caighdeánach a chur san áireamh le do bhille .

your supplier is required to include a standard set of information on your bill .

eclr:12150

beidh ort Comhaontú Soláthair Baile a iarraidh ar Sholáthar Custaiméirí BSL freisin .

you will also have to apply to an electricity supplier for a Domestic Supply Agreement .

eclr:12151

3ú Úrlár Teach Alexandra Ardán Phort an Iarla Dublin 2 Ireland

3rd Floor Alexandra House Earlsfort Terrace Dublin 2 Ireland

eclr:12152

4 Bóthar Fhearchair Baile Átha Cliath 2 Éire Uaireanta Oscailte : - Línte oscailte Luan - Aoine 9rn - 6in

4 Harcourt Road Dublin 2 Ireland Opening Hours : - Lines open Monday - Friday 9am - 6pm

eclr:12153

inrochtaineacht agus faisnéis Ní mór d ’ iompróirí agus d ’ oibreoirí calafoirt faisnéis a chur ar fáil do phaisinéirí faoina gcearta agus faoi inrochtaineacht a n-áiseanna .

accessibility and information Carriers and port operators must provide passengers with information on their rights and the accessibility of their facilities .

eclr:12154

féadtar éileamh ar chúiteamh a thabhairt go díreach i gcoinne an árachóra .

a claim for compensation may be brought directly against the insurer .

eclr:12155

ní mór freagra deiridh a chur ar fáil duit tráth nach déanaí ná 2 mhí tar éis do ghearán a fháil .

a final reply must be provided to you no later than 2 months after the receipt of your complaint .

eclr:12156

tá dualgas dlíthiúil ar gach gnólacht turais agus gníomhaire taistil a bheith faoi bhannaí ( árachas ) roimh dóibh ceadúnas a fháil .

all tour operators and travel agents are required by law to enter into a bond before they are licensed .

eclr:12157

ina theannta sin , ní féidir leithcheal a dhéanamh ar phaisinéirí faoi mhíchumas agus ba cheart cúnamh a chur ar fáil dóibh .

also , passengers with disabilities cannot be discriminated against and should be provided with assistance .

eclr:12158

féadfaidh Ballstát feidhmiú an Rialacháin a iarchur ar na longa siúd ar feadh ar a laghad 4 bliana .

a member state can defer application of the Regulation to such ships for at least 4 years .

eclr:12159

ní mór aon chaingean chúirte chun cúiteamh a éileamh a eascraíonn as bás nó gortú pearsanta paisinéara nó as caillteanas bagáiste nó díobháil a dhéanamh do bhagáiste laistigh de 2 bhliain .

any court action to claim compensation arising out of the death of or personal injury to a passenger or for the loss of or damage to luggage must be taken within 2 years .

eclr:12160

is ionann teagmhas loingseoireachta agus briseadh loinge , iompú béal faoi , tuairt nó tráchur na loinge , pléascadh nó dóiteán sa long , nó locht ar an long .

a shipping incident is a shipwreck , capsizing , collision or stranding of the ship , explosion or fire in the ship , or defect in the ship .

eclr:12161

féadtar ticéad a eisiúint i bhformáid leictreonach .

a ticket may be issued in an electronic format .

eclr:12162

is é an gníomhaire taistil a fheidhmníonn mar ghníomhaire leis an taisteal thar lear a dhíol nó a thairiscint le díol , nó a cheannach ar son an phobail ar choimisiún .

a travel agent is the person who acts as agent by selling or offering to sell to , or purchase overseas travel on behalf of , the public on a commission basis .

eclr:12163

Ceanglaítear ar iompróirí busanna agus cóistí meicníocht um láimhseáil gearán a shocrú chun cabhrú le paisinéirí a bhfuil iarrachtaí á ndéanamh acu a gceart a chur i bhfeidhm faoin Rialachán seo .

bus and coach carriers are required to set up a complaints handling mechanism to help passengers who are trying to avail of their rights under this Regulation .

eclr:12164

tá ceangal ar iompróirí agus ar oibreoirí críochfoirt meicníocht chun gearáin a láimhseáil a bhunú d ’ fhonn cabhrú le paisinéirí atá ag iarraidh leas a bhaint as a gcearta faoin Rialachán seo .

Carriers and terminal operators are required to set up a complaints handling mechanism to help passengers who are trying to avail of their rights under this Regulation .

eclr:12165

cúiteamh i gcás moille Cé go bhfuil siad fós i dteideal taisteal , féadfaidh paisinéirí ar sheirbhís paisinéirí cúiteamh a iarraidh ón iompróir má chuirtear moill orthu a gceann scríbe deiridh a bhaint amach .

compensation in the event of delay While still being entitled to travel , passengers on a passenger service may request compensation from the carrier if they are facing a delay in arrival at their final destination .

eclr:12166

gearáin agus forfheidhmiú Ní mór d ’ iompróirí meicníocht um láimhseáil gearán a shocrú chun cabhrú le paisinéirí a bhfuil iarrachtaí á ndéanamh acu a gceart a chur i bhfeidhm faoin Rialachán seo .

complaints and enforcement Carriers must set up a complaints handling mechanism to help passengers who are trying to avail of their rights under this Regulation .

eclr:12167

teagmháil Tá tuilleadh eolais maidir leis an Rialachán ar fáil i nóta faisnéise do phaisinéirí ( pdf ) arna fhoilsiú ag an Roinn Iompair , Turasóireachta agus Spóirt .

contact Further information on the Regulation is available in an information note for passengers ( pdf ) published by the Department of Transport , Tourism and Sport .

eclr:12168

imeachtaí cúirte Ní chuirtear cosc ort leis an Rialachán damáistí a éileamh trí na cúirteanna as caillteanais a tabhaíodh mar thoradh ar chealú nó ar mhoill .

Court proceedings The Regulation does not prevent you seeking damages through the courts for losses incurred as the result of a cancellation or delay .

eclr:12169

críochfoirt shannta Ceanglaítear ar bhallstáit críochfoirt a shannadh ina bhfuil cúnamh ar fáil do dhaoine saor in aisce atá faoi mhíchumas agus iad siúd ag a bhfuil soghluaisteacht laghdaithe .

designated terminals Member states are required to designate terminals where assistance is available for people with disabilities and those with reduced mobility free of charge .

eclr:12170

Soláthraíonn Bus Átha Cliath faisnéis ar ghearán a dhéanamh ina gcairt chustaiméirí .

Dublin Bus provides information on making a complaint in its customer charter .

eclr:12171

Dún Scéine Lána Fhearchair Baile Átha Cliath 2 Éire

Dún Scéine Harcourt Lane Dublin 2 Ireland

eclr:12172

ní mór go mbeidh bordáil nó díbhordáil ag tarlú laistigh den Aontas Eorpach .

either the boarding or the alighting point must be within the European Union .

eclr:12173

Teidlíocht Níl tú i dteideal cúnamh nó bealach eile a aimsiú / aisíocaíocht a fháil má tá ticéad oscailte agat nach sonraíonn am an imeachta .

Entitlement You are not entitled to assistance or rerouting / reimbursement if you have an open ticket that does not specify the time of departure .

eclr:12174

ní mór do gach ballstát comhlacht a shannadh a bheidh freagrach as forfheidhmiú an Rialacháin seo .

every member state must designate a body responsible for the enforcement of this Regulation .

eclr:12175

ní mór do gach ballstát comhlacht a shannadh a bheidh freagrach as forfheidhmiú an Rialacháin seo ( féach ‘ Gearáin agus forfheidhmiú ’ thíos ) .

every member state must designate a body responsible for the enforcement of this Regulation ( see ‘ Complaints and enforcement ’ below ) .

eclr:12176

díolúintí Féadfaidh iompróirí tairseach íosta nach mó ná € 6 a thabhairt isteach nach ndéanfar íocaíochtaí as cúiteamh faoina bun .

exemptions Carriers may introduce a minimum threshold of no more than € 6 under which payments for compensation will not be paid .

eclr:12177

i gcás árachas cogaidh agus sceimhlitheoireachta , bíonn teorainn ar an gcumhdach go dtí faoi bhun 250,000 SDR in aghaidh an phaisinéara nó 340 milliún SDR in aghaidh na loinge .

for war and terrorism insurance the cover is limited to the lower of 250,000 SDRs per passenger or 340 million SDRs per ship .

eclr:12178

láithreán Gréasáin : http : / / www.aviationreg.ie R-phost : info @ aviationreg.ie

Homepage : http : / / www.aviationreg.ie Email : info @ aviationreg.ie

eclr:12179

láithreán Gréasáin : http : / / www.consumerhelp.ie /

Homepage : http : / / www.consumerhelp.ie /

eclr:12180

láithreán Gréasáin : http : / / www.eccireland.ie / R-phost : info @ eccireland.ie

Homepage : http : / / www.eccireland.ie / Email : info @ eccireland.ie

eclr:12181

láithreán Gréasáin : http : / / www.nationaltransport.ie / public-transport-services / coach-and-bus-passenger-rights / R-phost : complaints @ nationaltransport.ie

Homepage : http : / / www.nationaltransport.ie / public-transport-services / coach-and-bus-passenger-rights / Email : complaints @ nationaltransport.ie

eclr:12182

láithreán Gréasáin : http : / / www.nationaltransport.ie / public-transport-services / maritime-passengers-rights-2 / R-phost : maritimepassengerrights @ nationaltransport.ie

Homepage : http : / / www.nationaltransport.ie / public-transport-services / maritime-passengers-rights-2 / Email : maritimepassengerrights @ nationaltransport.ie

eclr:12183

mar sin féin , ní bainteach le paisinéirí ar thurais mhara atá na bearta maidir le hathródú , le haisíocaíocht agus le cúiteamh as moill ar theacht .

however , the measures in relation to re-routing , reimbursement and compensation for delay in arrival to not apply to cruise passengers .

eclr:12184

mura luaitear aon am teachta , ba cheart duit teacht i láthair 30 nóiméad roimh ré .

if no arrival time is mentioned , you should arrive 30 minutes in advance .

eclr:12185

mura leagtar aon am bordála síos , caithfidh tú bheith i láthair 60 nóiméad ar a laghad roimh an am imeachta foilsithe , murar comhaontaíodh tréimhse níos giorra .

if no embarkation time is stipulated , you must be there at least 60 minutes before the published departure time , unless a shorter period has been agreed .

eclr:12186

má theipeann ar an iompróir aisíocaíocht nó bealach eile a aimsiú a thairiscint duit , tá de cheart agat cúiteamh a fháil arb ionann é agus 50 % de phraghas an ticéid , anuas ar an aisíocaíocht .

if the carrier fails to offer you either reimbursement or rerouting , you have the right to compensation amounting to 50 % of the ticket price in addition to the reimbursement .

eclr:12187

mura bhfuil an caillteanas mar thoradh ar theagmhas loingseoireachta , beidh dliteanas ar an iompróir 400,000 SDR , ar a mhéid , a íoc , más féidir leis an éilitheoir locht nó faillí ar pháirt an iompróra a chruthú .

if the loss is not as a result of a shipping incident , the carrier is liable up to a limit of 400,000 SDRs , if the claimant can prove fault or negligence on the part of the carrier .

eclr:12188

más ionann agus breis agus 250,000 SDR an damáiste , beidh breis dliteanais ar an iompróir 400,000 SDR , ar a mhéid , a íoc murar féidir leis an iompróir a chruthú nach iadsan ba chúis leis .

if the loss or damage is more than 250,000 SDRs , the carrier is further liable up to a limit of 400,000 SDRs unless the carrier can prove it was not at fault .

eclr:12189

muna bhfuil tú sásta ag an bpointe sin le freagra an ghníomhaire , is féidir leat an gearán a chur ós comhair Cúirt na nÉileamh Beag , tá táille neamh-aisíoctha le n-íoc ar éileamh nach mó ná € 2,000 .

if you are still not satisfied with the operator ' s response , you can take the complaint to the Small Claims Court for a small non-returnable fee if your claim does not exceed € 2,000 .

eclr:12190

má bhíonn gearán agat agus tú ar saoire ba cheart an fhadhb a chur in iúl láithreach don ionadaí áitiúil nó don ghníomhaire go háitiúil .

if you have a complaint while on holiday , you should report the problem at once to your local holiday representative or organiser in the vicinity .

eclr:12191

má chailleann tú seirbhís nasctha mar thoradh ar chealú nó ar mhoill , ba cheart go gcuirfear ar an eolas thú ar naisc eile .

if you miss a connecting service due to a cancellation or delay , you should be informed of alternative connections .

eclr:12192

más mian leat gearán a dhéanamh , ba cheart duit amhlaidh a dhéanamh laistigh de 3 mhí tar éis na seirbhíse sceidealaithe .

if you want to make a complaint you should do so within 3 months of the scheduled service .

eclr:12193

i 1974 , ghlac an IMO le Coinbhinsiún na hAithine maidir le hIompar Paisinéirí agus a gCuid Bagáiste ar Muir a tháinig i bhfeidhm i 1987 .

in 1974 the IMO adopted the Athens Convention relating to the Carriage of Passengers and their Luggage by Sea which entered into force in 1987 .

eclr:12194

in 2002 , glacadh le Prótacal chun Coinbhinsiún na hAithine a thug isteach árachas éigeantach chun paisinéirí ar longa a chumhdach agus rinne seo na teorainneacha ar dhliteanas a ardú .

in 2002 a Protocol to amend the Athens Convention was adopted which introduced compulsory insurance to cover passengers on ships and raised the limits on liability .

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tá faisnéis ar fáil ar ghearán a dhéanamh ar a láithreán gréasáin .

information on making a complaint is available on its website .

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tá fáil ar fhaisnéis ar ghearán a dhéanamh le Bus Éireann ar a láithreán gréasáin .

information on making a complaint to Bus Éireann is available on its website .

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i gcás báis , is ionann an íocaíocht íosta agus € 21,000 .

in the case of a death the minimum payment is € 21,000 .

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Réamhrá Ó Mhárta 2013 , tá sraith íosta cearta ag paisinéirí bus agus cóiste nuair a bhíonn siad ag taisteal san Aontas Eorpach .

Introduction Since March 2013 bus and coach passengers have a minimum set of rights when travelling in the European Union .

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Dhaingnigh breis agus 30 tír mórthimpeall an domhain , Éire san áireamh , an Coinbhinsiún seo .

it has been ratified by over 30 countries from around the world including Ireland .

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ina theannta sin , féadfaidh siad é a chur i bhfeidhm ar gach aistear farraige intíre .

it may also apply it to all domestic sea-going voyages .

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féadfar é a íoc i ndearbháin agus / nó i seirbhísí eile , ar choinníoll gur solúbtha atá na coinníollacha .

it may be paid in vouchers and / or other services , provided that the conditions are flexible .

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caithfidh é a íoc in airgead tirim má iarrann tú é agus ní féidir é a laghdú mar gheall ar chostais idirbhirt airgeadais .

it must be paid in money if you request it and it cannot be reduced by financial transaction costs .

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tiocfaidh sé i bhfeidhm 12 mhí tar éis dó bheith daingnithe ag 10 dtír , b ’ fhéidir in 2014 .

it will come into force 12 months after it has been ratified by 10 countries , possibly in 2014 .

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ionad Macra 1 Sráid na Faiche Baile Átha Cliath 7 Éire

Macro Centre 1 Green Street Dublin 7 Ireland