ReliableAI/Irish-English-Parallel-Collection

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eclr:12205	Údarás Náisúnta Iompair Chóiste agus Bus Cearta Paisinéirí	National Transport Authority Coach and Bus Passenger Rights
eclr:12206	ar iarratas , ní mór na cúiseanna sin a chur in iúl duit i scríbhinn laistigh de 5 lá oibre tar éis d ’ iarratais .	on request , those reasons must be notified to you in writing , within 5 working days of your request .
eclr:12207	daoine faoi mhíchumas Tá de cheart ag daoine faoi mhíchumas agus iad siúd ag a bhfuil soghluaisteacht laghdaithe ticéad agus áirithint a fháil d ’ aon seirbhís rialta gan aon chostas eile a íoc .	people with disabilities People with disabilities and those with reduced mobility have the right to obtain a ticket and a reservation for any regular service at no extra cost .
eclr:12208	ar an gcaoi chéanna ní ghlactar leis gur saoire phacáiste í saoire a eagraíonn tú féin .	similarly , a holiday which you put together yourself is not regarded as a package holiday .
eclr:12209	áirítear le treoirlínte 2006 , foclaíocht d ’ áirithint a cheadaíonn teorannú dliteanais d ’ éilimh maidir le cogadh nó sceimhlitheoireacht .	the 2006 Guidelines includes wording for a reservation that allows the limitation of liability for claims in respect of war or terrorism .
eclr:12210	ní admháil dliteanais an réamhíocaíocht .	the advance payment is not an admission of liability .
eclr:12211	féadfaidh an t-iompróir agus an paisinéir comhaontú a dhéanamh ar theorainn níos airde .	the carrier and passenger may agree to a higher limit .
eclr:12212	ina theannta sin , féadfaidh an t-iompróir agus an paisinéir comhaontú a dhéanamh go mbeidh dliteanas an iompróra faoi réir asbhaintigh a asbhainfear ón gcúiteamh .	the carrier and the passenger may also agree that the liability of the carrier will be subject to a deductible that will be deducted from the compensation .
eclr:12213	féadfaidh an t-iompróir teorainn € 80 san oíche le haghaidh 3 oíche ar a mhéad a chur le costas iomlán na cóiríochta ar tír , gan costas an iompair a áireamh .	the carrier may limit the total cost of accommodation ashore , not including the cost of transport , to € 80 per night for a maximum of 3 nights .
eclr:12214	féadfaidh an t-iompróir teorainn € 80 a chur ar chostas iomlán a cóiríochta agus an chóiríocht a sholáthar ar feadh 2 oíche ar a mhéid .	the carrier may limit the total cost of accommodation to € 80 per night and to a maximum of 2 nights .
eclr:12215	Leagtar teorainn 2,250 SDR ar dhliteanas an iompróra i leith bagáiste cábáin , in aghaidh an phaisinéara .	the carrier ’ s liability for cabin luggage is limited to 2,250 SDRs per passenger .
eclr:12216	an Coimisiún um Rialacha Eitilte a thugann ceadúnais do ghníomhairí taistil agus do ghnólachtaí turais in Éirinn .	the Commission for Aviation Regulation licenses travel agents and tour operators in Ireland .
eclr:12217	Bhunaigh an Coinbhinsiún córas dliteanais do dhamáistí a mbíonn paisinéirí a iompraítear ar árthach farraige thíos leo .	the Convention established a regime of liability for damage suffered by passengers carried on a seagoing vessel .
eclr:12218	( bíonn costas na cóiríochta faoi réir € 80 san oíche ar a mhéid agus faoi réir 2 oíche ar a mhéid . )	( the cost of accommodation is subject to a maximum of € 80 per night and to a maximum of 2 nights . )
eclr:12219	tá fáil ar luach reatha an SDR in Euro ar láithreán gréasáin an IMF .	the current value of an SDR in euro is available on the IMF ' s website .
eclr:12220	sholáthair an Coimisiún Eorpach feidhmchlár le haghaidh gutháin chliste a thugann faisnéis ar chearta paisinéirí , lena n-áirítear paisinéirí bus agus cóiste .	the European Commission has provided an application for smartphones which gives information on passengers ’ rights including bus and coach passengers .
eclr:12221	féadtar an díolúine seo a athnuachan uair amháin ar feadh 4 bliana .	the exemption may be renewed once for another 4 years .
eclr:12222	Meastar gurbh é locht nó faillí an iompróra a bhí i gceist i gcás timpiste loingseoireachta .	the fault or neglect of the carrier is presumed in the case of a shipping incident .
eclr:12223	Cuirfear an fhaisnéis ar fáil i bhformáidí inrochtana .	the information is to be available in accessible formats .
eclr:12224	ní mór an fhaisnéis a chur ar fáil a oiread is féidir i bhformáidí inrochtana .	the information must be provided as far as possible in accessible formats .
eclr:12225	ba cheart go mbeadh an fhaisnéis ar fáil i bhformáidí inrochtana .	the information should be available in accessible formats .
eclr:12226	is iad an tÚdarás Náisiúnta Iompair an comhlacht sannta forfheidhmithe ( pdf ) in Éirinn .	the National Transport Authority is the designated enforcement body ( pdf ) in Ireland .
eclr:12227	ní féidir leis an Gníomhaireacht Náisiúnta do Thomhaltóirí cás a thabhairt ar son duine den phobal .	the NCA cannot bring proceedings on behalf of a citizen .
eclr:12228	tá dualgas ar ghnólachtaí turais agus ar ghníomhairí taistil faoin Acht um Shaoire Lán-eagraithe agus Trachtáil Taistil 1995 an custaiméir a chosaint i gcás dócmhainneachta ( féimheachta ) .	the Package Holidays and Travel Trade Act 1995 requires tour operators and travel agents to protect you in the event of their becoming insolvent ( bankrupt ) .
eclr:12229	ní chuireann an Rialachán cosc ort ó dhamáistí a lorg sna cúirteanna maidir le haon chaillteanas a d ’ eascair ó chealú nó ó mhoill a chur ar an tseirbhís .	the Regulation does not prevent you seeking damages in the courts in respect of any loss that results from the cancellation or delay of the service .
eclr:12230	leagann an Rialachán córas dliteanais agus árachais síos d ’ iompar paisinéirí ar muir , bunaithe ar an méid a leanas : Coinbhinsiún na hAithine arna leasú ag Prótacal 2002 , agus Treoirlínte 2006 an IMO	the Regulation lays down a regime of liability and insurance for the carriage of passengers by sea , based on : the Athens Convention as amended by the 2002 Protocol and The IMO 2006 Guidelines
eclr:12231	ní bhíonn feidhm ag an gceanglas chun cóiríocht a sholáthar nuair a chruthaíonn an t-iompróir gurb í fíor-dhrochaimsir nó mórthubaiste nádúrtha is cúis leis an gcealú nó leis an moill .	the requirement to provide accommodation does not apply where the carrier proves that the cancellation or delay is caused by severe weather conditions or a major natural disaster .
eclr:12232	ní mór don ghnólacht turais cúiteamh a dhéanamh leat as aon easpa sa tseirbhís a chuireann sé ar fáil - idir an méid a bhí ceapaithe a bheith ar fáil agus an méid a cuireadh ar fáil i ndáiríre .	the tour operator must compensate you for any shortfalls in the service that it provides - between what was originally due and what was actually provided .
eclr:12233	ní féidir ticéad nó áirithint a dhiúltú dóibh , seachas sa chás gur gá chun ceanglais sláinte agus sábháilteachta a chomhlíonadh nó sa chás nach féidir iad a iompar mar gheall ar dhearadh na feithicle nó ar an mbonneagar .	they cannot be refused a ticket or reservation except where it is necessary in order to meet health and safety requirements or where it is not possible to transport them due to the design of the vehicle or infrastructure .
eclr:12234	Tugann an banna seo cosaint do leasa an chustaiméara agus i gcás féimheachta an ghníomhaire taistil nó an ghnólacht turais cuireann an Coimisiún an banna i bhfeidhm .	this bond protects the interests of the customer and means that if the travel agent or tour operator becomes bankrupt , the Commission then administers the bond .
eclr:12235	áirítear leis an gceart seo an ceart go gcuirfear ar an eolas thú faoi chearta paisinéirí agus sonraí teagmhála comhlachtaí náisiúnta forfheidhmithe .	this right includes the right to be informed about passenger rights and the contact details of national enforcement bodies .
eclr:12236	gníomhairí Taistil agus Gnólachtaí Turais Gnólacht , eagraí nó miondíoltóir turais a eagraíonn an saoire lán-eagraithe ar do shon .	travel agents and tour operators Your package holiday is organised primarily by a tour operator , organiser or retailer .
eclr:12237	anuas air sin , ní mór go gcuirfear ar an eolas thú faoi aon seirbhís inghlactha eile a oibríonn an t-iompróir .	you must also be informed of any acceptable alternative service operated by the carrier .
eclr:12238	ní mór eolas a thabhairt duit freisin faoin am imeachta measta agus faoin am rochtana measta a luaithe is atá an fhaisnéis sin ar fáil .	you must also be informed of the estimated departure time and estimated arrival time as soon as that information is available .
eclr:12239	ní mór duit an críochfort a bhaint amach ag an am a iarrtar ort , ach nach mó ná 60 nóiméad roimh an am sceidealaithe imeachta .	you must arrive at the terminal at the time you are asked to , but no more than 60 minutes before the scheduled departure time .
eclr:12240	ní mór duit do ghearán a chur isteach laistigh de 2 mhí ón dáta ar ar cuireadh an tseirbhís ar fáil nó ar ar cheart an tseirbhís a chur ar fáil .	you must submit your complaint within 2 months from the date on which the service was performed or when the service should have been performed .
eclr:12241	déantar an saoire lán-eagraithe a dhíol ar phraghas cuimsitheach thar tréimhse níos mó ná 24 uair nó go mbeadh lóistín oíche amháin san áireamh .	your package holiday must be pre-arranged and is sold at an inclusive price , must last for a period of at least 24 hours or includes an overnight stay .
eclr:12242	anuas air sin , ba cheart go gcuirfear ar an eolas thú faoin am measta imeachta a luaithe a bhíonn an fhaisnéis seo ar fáil .	you should also be informed of the estimated departure time as soon as this information is available .
eclr:12243	seirbhísí 3G Is téarma maidir le ‘ Teicneolaíocht Theileafón Póca den Tríú Glún ’ atá sa téarma 3G .	3G Services The term 3G is a term for " Third Generation Mobile Telephone Technology " .
eclr:12244	ba cheart go mbeadh gach tomhaltóir feasach ar céard iad téarmaí agus coinníollacha a gconartha .	all consumers should be fully aware of what their contract terms and conditions .
eclr:12245	nuair a thugann tú cead ar an teileafón do sholáthraí seirbhíse é seo a dhéanamh , tugtar Fiorú Tríú Páirtí ( nó TPV ) ar seo .	all you need to do to change service provider is either sign a contract or indicate over the telephone that you would like to subscribe to a new service provider .
eclr:12246	an Post An Roinn Sheirbhísí Custaiméara	an Post Consumer Services
eclr:12247	seirbhísí eile a sholáthraíonn An Post Soláthraíonn An Post seirbhísí poist eile nach dtagann faoi chuimsiú an cheanglais seirbhíse uilíche , mar aon le seirbhísí nach seirbhísí poist iad .	an Post ’ s other services An Post also provides postal services that do not fall under the universal service requirement as well as services that are not postal services .
eclr:12248	Sannadh An Post mar an soláthraí seirbhíse uilíoch ag Acht um Rialáil Cumarsáide ( Seirbhísí Poist ) , 2011 ar feadh tréimhse 12 bhliain ó Lúnasa 2011 i leith .	an Post was designated Ireland ’ s universal service provider by the Communications Regulation ( Postal Services ) Act 2011 for a period of 12 years from August 2011 .
eclr:12249	Bí ar an eolas maidir leis an táille a ghearrtar ar an tseirbhís sula nglacann tú leis .	be aware of what price is being charged for these services before you agree to them .
eclr:12250	Bloc DEF An tIonad Irish Life Sráid na Mainistreach Íochtarach Lower Abbey Street Dublin 1 Ireland	Block DEF Abbey Court Irish Life Centre Lower Abbey Street Dublin 1 Ireland
eclr:12251	d ’ fhéadfadh glaonna a bheith i bhfad níos saoire le linn na dtréimhsí sin .	calls can cost a lot less during these periods .
eclr:12252	athrú ar do sholáthróir seirbhíse fóin póca Is féidir a athrú ó sholáthróir seirbhíse amháin go dtí ceann eile soláthraí seirbhíse agus d ' uimhir fóin phóca atá ann cheana féin a choimeád .	changing your mobile telephone service provider It is possible to change from one service provider to another service provider and retain your existing mobile telephone number .
eclr:12253	bíonn ar chomhlachtaí a sholáthraíonn seirbhísí teileafóin líne seasta do thomhaltóirí Éireannacha údarú a fháil ó ComReg .	companies offering fixed line telephone services to Irish consumers need to be authorised by ComReg .
eclr:12254	cúiteamh Má bhaineann do ghearán le gearán airgid , agus má bhaineann sé le ceann de na seirbhísí a sholáthair soláthróir údaraithe seirbhíse nó An Post , féadfaidh tú dul i mbun gnímh tríd an gCúirt Mhionéileamh .	compensation If your complaint concerns a monetary claim and relates to one of the other postal services provided either by an authorised service provider or An Post , you may also take action through the Small Claims Court .
eclr:12255	cinntíonn ComReg go gcuireann soláthróirí eile seirbhíse poist , a bhfuil údarú seirbhíse poist acu ó ComReg , cód cleachtais i dtoll a chéile a chuimsíonn gearáin agus sásamh custaiméirí .	ComReg ensures that other postal service providers who have a postal service authorisation from ComReg draw up a code of practice covering customer complaints and redress .
eclr:12256	tá suíomh idirlín curtha le chéile ag ComReg , ar a dtugtar www.callcosts.ie , a ligeann don tomhaltóir comparáid a dhéanamh idir táillí teileafóin phóca i measc na n-oibreoirí ar fad .	ComReg has developed a website called www.callcosts.ie which allows consumers to compare mobile phone charges across all operators .
eclr:12257	níl aon fheidhm rialála ag ComReg ar sheirbhísí neamhphoist An Post .	ComReg has no regulatory role over An Post ’ s non-postal services .
eclr:12258	Ceanglaítear ar ComReg cáilíocht na seirbhíse a sholáthraíonn An Post a mheas , agus chun tuarascálacha rialta a fhoilsiú .	ComReg is required to measure the quality of service provided by An Post , and to publish regular reports .
eclr:12259	tá an liúntas seo ar fáil freisin do dhaoine a fhaigheann sochar leasa sóisialta .	ComReg provides a website called www.callcosts.ie which allows consumers to compare fixed line telephone charges across all operators .
eclr:12260	Soláthraíonn ComReg tuilleadh faisnéise ar sheirbhísí poist agus ar conas gearán a dhéanamh ar a láithreán gréasáin do thomhaltóirí , www.askcomreg.ie.	ComReg provides further information on postal services and how to make a complaint on its consumer website www.askcomreg.ie.
eclr:12261	Soláthraíonn ComReg tuilleadh faisnéise ar rialáil soláthraithe údaraithe ar a láithreán gréasáin .	ComReg provides more information on the regulation of authorised providers on its website .
eclr:12262	tá ComReg , rialtóir don earnáil leictreonach , teileachumarsáide agus poist , freagrach as córas a chur i bhfeidhm chun deimhin a dhéanamh de go bhfuil bunseirbhísí ar fáil do na tomhaltóirí go léir ar fud na tíre .	ComReg , the regulator for the electronic communications and postal sectors , has put in place a system to ensure that a basic set of telecommunications services is available to all consumers throughout the country .
eclr:12263	teagmháil Soláthraíonn ComReg liosta de Cheisteanna Coitainta Seirbhísí Poist ar a láithreán gréasáin .	contact ComReg has a list of Postal Services FAQs on its website
eclr:12264	tá fáil ar shonraí teagmhála soláthróirí údaraithe seirbhíse ar láithreán gréasáin ComReg .	contact details for authorised service providers are available on ComReg ’ s website .
eclr:12265	an Coimisinéir Cosanta Sonraí	Data Protection Commissioner
eclr:12266	an bhfuil scéimeanna lascaine speisialta ar fáil ?	do you have to spend a minimum amount per month ?
eclr:12267	an bhfuil ort conradh am-bhunaithe a shíniú ?	do you need to sign up for a set period of time ?
eclr:12268	soláthraí ar leith a ritheann gach ceann de na líonraí teileafóin phóca sin .	each mobile telephone network is operated by a different provider .
eclr:12269	is é Eircom an Soláthraí Seirbhíse Uilíoch ( USP ) agus mar thoradh ar seo , bíonn ar an gcomhlacht roinnt dualgais a chomhlíonadh maidir le soláthar seirbhísí áirithe .	Eircom is the designated Universal Service Provider ( USP ) and has a number of obligations regarding the supply of certain services .
eclr:12270	ón 1 Iúil 2012 , tá na bearta seo i gceist freisin nuair atáthar i mbun fánaíochta lasmuigh den AE .	from 1 July 2012 these measures also apply when roaming outside the EU .
eclr:12271	ón 1 Iúil 2014 , beidh tú in ann soláthróir ar leith seirbhísí fánaíochta a úsáid agus tú ag leanúint leis an nguthán agus an uimhir ghutháin chéanna a úsáid .	from 1 July 2014 you will be able to use a separate roaming services provider while continuing to use the same handset and phone number .
eclr:12272	go ginearálta , is beag is féidir leat a dhéanamh chun cosc a chur ar ríomhphoist tráchtála gan iarraidh a sheoladh chugat .	generally , there is little that you can do to prevent unsolicited commercial e-mails being sent to you .
eclr:12273	Ard-Oifig an Phoist SAORPHOIST O ' Connell Street Dublin 1 Ireland	G.P.O FREEPOST O ' Connell Street Dublin 1 Ireland
eclr:12274	láithreán Gréasáin : http : / / www.anpost.ie R-phost : customer.services @ anpost.ie	Homepage : http : / / www.anpost.ie Email : customer.services @ anpost.ie
eclr:12275	láithreán Gréasáin : http : / / www.askcomreg.ie / R-phost : consumerline @ comreg.ie	Homepage : http : / / www.askcomreg.ie / Email : consumerline @ comreg.ie
eclr:12276	láithreán Gréasáin : http : / / www.dataprotection.ie R-phost : info @ dataprotection.ie	Homepage : http : / / www.dataprotection.ie Email : info @ dataprotection.ie
eclr:12277	láithreán Gréasáin : http : / / www.idma.ie R-phost : hello @ idma.ie	Homepage : http : / / www.idma.ie Email : hello @ idma.ie
eclr:12278	mar sin féin , sula ag athrú go dtí soláthraí seirbhíse nua ba chóir duit seiceáil ar dtús cad a oibleagáidí conarthacha a bhfuil tú le do sholáthraí seirbhíse atá ann cheana féin .	however , before changing to a new service provider you should first check what contractual obligations you have to your existing service provider .
eclr:12279	ar a shon sin , is míbhuntáiste é go bhfaighimid faisnéis ó am go chéile nach dteastaíonn uainn a fháil .	however , one drawback is that sometimes we receive information we do not want .
eclr:12280	má tá téarmaí nó coinníollacha ann nach dtuigeann tú , iarr ar an ISP iad sin a mhíniú duit sula n-aontaíonn tú leis an gconradh .	if there are any terms and conditions that you do not understand ask the ISP to explain them before you agree .
eclr:12281	más féidir leat féachaint ar na ceanntásca ríomhphoist , beidh tú in ann a dheimhniú seoladh IP an Soláthraí Seirbhísí Idirlín ( ISP ) ar úsáideadh a seirbhísí chun an ríomhphost a sheoladh .	if you are able to look at the e-mail headers , you will then be able to determine the IP address of the Internet Service Provider ( ISP ) whose services were used to send the e-mail .
eclr:12282	conas iarratas a dhéanamh Tá roinnt foilseacháin ar fáil ó ComReg gur féidir le tomhaltóirí a úsáid chun soláthraí seirbhíse a roghnú .	if you are aged 70 or over , or you are receiving a social welfare payment , you may be eligble for a Telephone Allowance from the Department of Social Protection through its House Hold Benefits Package .
eclr:12283	braitheann cineál an chonartha ar an rogha a dhéanann tú idir seirbhís teileafóin phóca Réamhcheannacháin agus seirbhís Iarcheannaithe .	if you buy a mobile phone you have a contract with the mobile phone service provider .
eclr:12284	má tá árachas agat ar an teach agus a bhfuil ann , d ’ fhéadfadh go dtiocfadh goid an teileafóin phóca faoin árachas sin – is féidir é a sheiceáil leis an gcomhlacht árachais .	if you have home and contents insurance for your home the theft of your mobile phone may be covered by that insurance – you can check this with your insurance company .
eclr:12285	sa chás go ngoidtear an fón ort Tá uimhir dó féin ag gach sás láimhe a dhíoltar ar a dtugtar IMEI ( Aitheantóir Idirnáisiúnta Fóin Póca ) .	if your phone is stolen Every handset sold has a unique number called an IMEI ( International Mobile Equipment Identification ) number .
eclr:12286	sa chás go ngoidtear an fón ort , tabhair tuairisc maidir leis an ngoid do na Gardaí agus don soláthraí seirbhíse theileafón póca gan mhoill agus féadfar cinntiú nach n-oibreoidh an fón ar líonra ar bith .	if your phone is stolen report the theft immediately to the Gardaí and your mobile phone service provider who can then ensure that the phone is made unusable on all networks .
eclr:12287	más mian leat seirbhís phoist a sholáthar , ní mór duit fógra a thabhairt do ComReg .	if you want to provide a postal service you must notify ComReg .
eclr:12288	ábhar neamhdhleathach Má dheimhnigh tú láthair sheoltóir na ríomhphost seo , d ’ fhéadfadh go mbeifí in ann ríomhphost a sheoladh chuig abuse @ isp chun gearán a dhéanamh faoin ríomhphost .	illegal content If you have determined the location of the sender of these e-mails , then it may be possible to send an e-mail to abuse @ isp to complain about the e-mail .
eclr:12289	i mí Aibreán 2014 , sheol an Roinn córas postchód nua ar a dtugtar Eircode .	in April 2014 the Department launched a new postcode system called Eircode .
eclr:12290	eolas Tagann soláthraithe seirbhíse idirlín in Éirinn faoi rialáil chomhlacht Stáit ar a dtugtar an Coimisiún um Rialáil Cumarsáide ( ComReg ) .	information Internet service providers in Ireland are regulated by a State body called the Commission for Communications Regulation ( ComReg ) .
eclr:12291	tá fáil ar fhaisnéis ar gach ceann de sheirbhísí An Post , mar aon leis na seirbhísí atá ar fáil trí líonra d ’ oifigí poist áitiúla ar láithreán gréasáin An Post .	information on all of An Post ’ s services , as well as the services available through the network of local post offices is available on An Post ’ s website .
eclr:12292	tá an liúntas seo ar fáil freisin do dhaoine a fhaigheann sochar leasa sóisialta .	information on making a complaint to ComReg is available on its consumer website .
eclr:12293	eolas De réir na tuarascála is deireanaí ó ComReg maidir leis an margadh , tá fóin phóca ar an bhfód ar 96 % den mhargadh in Éirinn .	information The choice for consumers of mobile phone and other mobile services has never been so great .
eclr:12294	i mí Deireadh Fómhair 2013 an Roinn Cumarsáide , Fuinnimh agus Acmhainní Nádúrtha d ' fhógair go mbeadh córas códphoist a bheith i bhfeidhm faoi 2015 .	in October 2013 the Department of Communications , Energy and Natural Resources announced that a postcode system would be in operation by 2015 .
eclr:12295	soláthraithe Seirbhíse Idirlín D ’ fhéadfadh gur cuideachta teileachumarsáide nó cuideachta atá dírithe ar sheirbhís idirlín amháin a chur ar fáil a bheadh i Soláthraí Seirbhíse Idirlín .	internet Service Providers Internet Service Providers can be a telecoms company or a company dedicated to providing internet services only .
eclr:12296	Réamhrá Bunaíodh an Coimisiún um Rialáil Cumarsáide ( ComReg ) mar an údarás náisiúnta rialála d ’ earnáil an phoist ag an Acht um Rialáil Cumarsáide , 2002 .	Introduction The Commission for Communications Regulation ( ComReg ) was established as the national regulatory authority for the postal sector by the Communications Regulation Act 2002 .
eclr:12297	cuireann siad seirbhísí eile ar fáil , chomh maith , ar nós seirbhísí airgeadais , táillí ceadúnais teilifíse a bhailiú agus eolairí gnó .	it also has other services , such as , financial services , collecting TV licence fees and business directories .
eclr:12298	ní féidir leo ach a chinntiú go bhfuil nósanna imeachta leordhóthanacha i bhfeidhm ag An Post i soláthar na seirbhísí seo agus nach ann d ’ aon tras-fhóirdheontas idir iad seo agus seirbhísí uilíocha .	it can only make sure that An Post has adequate complaints procedures in the provision of these services and that there is no cross-subsidy between these and the universal services .
eclr:12299	ina dhiaidh sin tógfaidh sé suas le 28 lá leis an eolas seo a scaipeadh ar na comhlachtaí margaíochta a dhéanann ' glaonna fuara ' .	it can subsequently take up to 28 days for this information to filter through to marketing companies who make ‘ cold calls ’ .
eclr:12300	tá sé ina thábhacht , dá bharr sin , gan dul i dteagmháil le haon chuideachta a sheolann ríomhphoist tráchtála gan iarraidh trí fhreagra a thabhairt orthu nó trí dhul i dteagmháil leo ar bhealaí eile .	it is , therefore , important not to engage with any company who sends unsolicited commercial e-mails by replying to them or contacting them through other means .
eclr:12301	Bí cinnte go bhfuil tú sásta leis na teorainneacha sula nglacann tú síntiús leis an tseirbhís .	make sure that you are happy with these limits when you subscribe to the service .
eclr:12302	Bí cinnte go mbíonn a fhios agat na hamanna éagsúla agus leibhéal na mbuaicrátaí agus na rátaí seachbhuaice ó ní gá gur mar a chéile a bheidís i gcás gach pacáiste do ghlaonna fóin phóca .	make sure you know the times and rates for " peak " and " off peak " as these may change with different mobile phone call packages .
eclr:12303	Bí cinnte go mbíonn na hamanna éagsúla agus leibhéal na mbuaicrátaí agus na rátaí seachbhuaice ar eolas agat óir d ' fhéadfaidís seo a athrú i gcás gach soláthraí seirbhíse difriúil .	make sure you know the times and rates for " peak " and " off peak " as these may change with different service providers .
eclr:12304	sa chás go mbíonn tú míshásta le gné ar bith den tseirbhís idirlín atá agat ba cheart duit , ar an gcéad dul síos , é sin a chur in iúl don soláthraí seirbhíse .	making a complaint If you are unhappy with any aspect of your internet service you should , in the first instance make this known to the service provider .

eclr:12205

Údarás Náisúnta Iompair Chóiste agus Bus Cearta Paisinéirí

National Transport Authority Coach and Bus Passenger Rights

eclr:12206

ar iarratas , ní mór na cúiseanna sin a chur in iúl duit i scríbhinn laistigh de 5 lá oibre tar éis d ’ iarratais .

on request , those reasons must be notified to you in writing , within 5 working days of your request .

eclr:12207

daoine faoi mhíchumas Tá de cheart ag daoine faoi mhíchumas agus iad siúd ag a bhfuil soghluaisteacht laghdaithe ticéad agus áirithint a fháil d ’ aon seirbhís rialta gan aon chostas eile a íoc .

people with disabilities People with disabilities and those with reduced mobility have the right to obtain a ticket and a reservation for any regular service at no extra cost .

eclr:12208

ar an gcaoi chéanna ní ghlactar leis gur saoire phacáiste í saoire a eagraíonn tú féin .

similarly , a holiday which you put together yourself is not regarded as a package holiday .

eclr:12209

áirítear le treoirlínte 2006 , foclaíocht d ’ áirithint a cheadaíonn teorannú dliteanais d ’ éilimh maidir le cogadh nó sceimhlitheoireacht .

the 2006 Guidelines includes wording for a reservation that allows the limitation of liability for claims in respect of war or terrorism .

eclr:12210

ní admháil dliteanais an réamhíocaíocht .

the advance payment is not an admission of liability .

eclr:12211

féadfaidh an t-iompróir agus an paisinéir comhaontú a dhéanamh ar theorainn níos airde .

the carrier and passenger may agree to a higher limit .

eclr:12212

ina theannta sin , féadfaidh an t-iompróir agus an paisinéir comhaontú a dhéanamh go mbeidh dliteanas an iompróra faoi réir asbhaintigh a asbhainfear ón gcúiteamh .

the carrier and the passenger may also agree that the liability of the carrier will be subject to a deductible that will be deducted from the compensation .

eclr:12213

féadfaidh an t-iompróir teorainn € 80 san oíche le haghaidh 3 oíche ar a mhéad a chur le costas iomlán na cóiríochta ar tír , gan costas an iompair a áireamh .

the carrier may limit the total cost of accommodation ashore , not including the cost of transport , to € 80 per night for a maximum of 3 nights .

eclr:12214

féadfaidh an t-iompróir teorainn € 80 a chur ar chostas iomlán a cóiríochta agus an chóiríocht a sholáthar ar feadh 2 oíche ar a mhéid .

the carrier may limit the total cost of accommodation to € 80 per night and to a maximum of 2 nights .

eclr:12215

Leagtar teorainn 2,250 SDR ar dhliteanas an iompróra i leith bagáiste cábáin , in aghaidh an phaisinéara .

the carrier ’ s liability for cabin luggage is limited to 2,250 SDRs per passenger .

eclr:12216

an Coimisiún um Rialacha Eitilte a thugann ceadúnais do ghníomhairí taistil agus do ghnólachtaí turais in Éirinn .

the Commission for Aviation Regulation licenses travel agents and tour operators in Ireland .

eclr:12217

Bhunaigh an Coinbhinsiún córas dliteanais do dhamáistí a mbíonn paisinéirí a iompraítear ar árthach farraige thíos leo .

the Convention established a regime of liability for damage suffered by passengers carried on a seagoing vessel .

eclr:12218

( bíonn costas na cóiríochta faoi réir € 80 san oíche ar a mhéid agus faoi réir 2 oíche ar a mhéid . )

( the cost of accommodation is subject to a maximum of € 80 per night and to a maximum of 2 nights . )

eclr:12219

tá fáil ar luach reatha an SDR in Euro ar láithreán gréasáin an IMF .

the current value of an SDR in euro is available on the IMF ' s website .

eclr:12220

sholáthair an Coimisiún Eorpach feidhmchlár le haghaidh gutháin chliste a thugann faisnéis ar chearta paisinéirí , lena n-áirítear paisinéirí bus agus cóiste .

the European Commission has provided an application for smartphones which gives information on passengers ’ rights including bus and coach passengers .

eclr:12221

féadtar an díolúine seo a athnuachan uair amháin ar feadh 4 bliana .

the exemption may be renewed once for another 4 years .

eclr:12222

Meastar gurbh é locht nó faillí an iompróra a bhí i gceist i gcás timpiste loingseoireachta .

the fault or neglect of the carrier is presumed in the case of a shipping incident .

eclr:12223

Cuirfear an fhaisnéis ar fáil i bhformáidí inrochtana .

the information is to be available in accessible formats .

eclr:12224

ní mór an fhaisnéis a chur ar fáil a oiread is féidir i bhformáidí inrochtana .

the information must be provided as far as possible in accessible formats .

eclr:12225

ba cheart go mbeadh an fhaisnéis ar fáil i bhformáidí inrochtana .

the information should be available in accessible formats .

eclr:12226

is iad an tÚdarás Náisiúnta Iompair an comhlacht sannta forfheidhmithe ( pdf ) in Éirinn .

the National Transport Authority is the designated enforcement body ( pdf ) in Ireland .

eclr:12227

ní féidir leis an Gníomhaireacht Náisiúnta do Thomhaltóirí cás a thabhairt ar son duine den phobal .

the NCA cannot bring proceedings on behalf of a citizen .

eclr:12228

tá dualgas ar ghnólachtaí turais agus ar ghníomhairí taistil faoin Acht um Shaoire Lán-eagraithe agus Trachtáil Taistil 1995 an custaiméir a chosaint i gcás dócmhainneachta ( féimheachta ) .

the Package Holidays and Travel Trade Act 1995 requires tour operators and travel agents to protect you in the event of their becoming insolvent ( bankrupt ) .

eclr:12229

ní chuireann an Rialachán cosc ort ó dhamáistí a lorg sna cúirteanna maidir le haon chaillteanas a d ’ eascair ó chealú nó ó mhoill a chur ar an tseirbhís .

the Regulation does not prevent you seeking damages in the courts in respect of any loss that results from the cancellation or delay of the service .

eclr:12230

leagann an Rialachán córas dliteanais agus árachais síos d ’ iompar paisinéirí ar muir , bunaithe ar an méid a leanas : Coinbhinsiún na hAithine arna leasú ag Prótacal 2002 , agus Treoirlínte 2006 an IMO

the Regulation lays down a regime of liability and insurance for the carriage of passengers by sea , based on : the Athens Convention as amended by the 2002 Protocol and The IMO 2006 Guidelines

eclr:12231

ní bhíonn feidhm ag an gceanglas chun cóiríocht a sholáthar nuair a chruthaíonn an t-iompróir gurb í fíor-dhrochaimsir nó mórthubaiste nádúrtha is cúis leis an gcealú nó leis an moill .

the requirement to provide accommodation does not apply where the carrier proves that the cancellation or delay is caused by severe weather conditions or a major natural disaster .

eclr:12232

ní mór don ghnólacht turais cúiteamh a dhéanamh leat as aon easpa sa tseirbhís a chuireann sé ar fáil - idir an méid a bhí ceapaithe a bheith ar fáil agus an méid a cuireadh ar fáil i ndáiríre .

the tour operator must compensate you for any shortfalls in the service that it provides - between what was originally due and what was actually provided .

eclr:12233

ní féidir ticéad nó áirithint a dhiúltú dóibh , seachas sa chás gur gá chun ceanglais sláinte agus sábháilteachta a chomhlíonadh nó sa chás nach féidir iad a iompar mar gheall ar dhearadh na feithicle nó ar an mbonneagar .

they cannot be refused a ticket or reservation except where it is necessary in order to meet health and safety requirements or where it is not possible to transport them due to the design of the vehicle or infrastructure .

eclr:12234

Tugann an banna seo cosaint do leasa an chustaiméara agus i gcás féimheachta an ghníomhaire taistil nó an ghnólacht turais cuireann an Coimisiún an banna i bhfeidhm .

this bond protects the interests of the customer and means that if the travel agent or tour operator becomes bankrupt , the Commission then administers the bond .

eclr:12235

áirítear leis an gceart seo an ceart go gcuirfear ar an eolas thú faoi chearta paisinéirí agus sonraí teagmhála comhlachtaí náisiúnta forfheidhmithe .

this right includes the right to be informed about passenger rights and the contact details of national enforcement bodies .

eclr:12236

gníomhairí Taistil agus Gnólachtaí Turais Gnólacht , eagraí nó miondíoltóir turais a eagraíonn an saoire lán-eagraithe ar do shon .

travel agents and tour operators Your package holiday is organised primarily by a tour operator , organiser or retailer .

eclr:12237

anuas air sin , ní mór go gcuirfear ar an eolas thú faoi aon seirbhís inghlactha eile a oibríonn an t-iompróir .

you must also be informed of any acceptable alternative service operated by the carrier .

eclr:12238

ní mór eolas a thabhairt duit freisin faoin am imeachta measta agus faoin am rochtana measta a luaithe is atá an fhaisnéis sin ar fáil .

you must also be informed of the estimated departure time and estimated arrival time as soon as that information is available .

eclr:12239

ní mór duit an críochfort a bhaint amach ag an am a iarrtar ort , ach nach mó ná 60 nóiméad roimh an am sceidealaithe imeachta .

you must arrive at the terminal at the time you are asked to , but no more than 60 minutes before the scheduled departure time .

eclr:12240

ní mór duit do ghearán a chur isteach laistigh de 2 mhí ón dáta ar ar cuireadh an tseirbhís ar fáil nó ar ar cheart an tseirbhís a chur ar fáil .

you must submit your complaint within 2 months from the date on which the service was performed or when the service should have been performed .

eclr:12241

déantar an saoire lán-eagraithe a dhíol ar phraghas cuimsitheach thar tréimhse níos mó ná 24 uair nó go mbeadh lóistín oíche amháin san áireamh .

your package holiday must be pre-arranged and is sold at an inclusive price , must last for a period of at least 24 hours or includes an overnight stay .

eclr:12242

anuas air sin , ba cheart go gcuirfear ar an eolas thú faoin am measta imeachta a luaithe a bhíonn an fhaisnéis seo ar fáil .

you should also be informed of the estimated departure time as soon as this information is available .

eclr:12243

seirbhísí 3G Is téarma maidir le ‘ Teicneolaíocht Theileafón Póca den Tríú Glún ’ atá sa téarma 3G .

3G Services The term 3G is a term for " Third Generation Mobile Telephone Technology " .

eclr:12244

ba cheart go mbeadh gach tomhaltóir feasach ar céard iad téarmaí agus coinníollacha a gconartha .

all consumers should be fully aware of what their contract terms and conditions .

eclr:12245

nuair a thugann tú cead ar an teileafón do sholáthraí seirbhíse é seo a dhéanamh , tugtar Fiorú Tríú Páirtí ( nó TPV ) ar seo .

all you need to do to change service provider is either sign a contract or indicate over the telephone that you would like to subscribe to a new service provider .

eclr:12246

an Post An Roinn Sheirbhísí Custaiméara

an Post Consumer Services

eclr:12247

seirbhísí eile a sholáthraíonn An Post Soláthraíonn An Post seirbhísí poist eile nach dtagann faoi chuimsiú an cheanglais seirbhíse uilíche , mar aon le seirbhísí nach seirbhísí poist iad .

an Post ’ s other services An Post also provides postal services that do not fall under the universal service requirement as well as services that are not postal services .

eclr:12248

Sannadh An Post mar an soláthraí seirbhíse uilíoch ag Acht um Rialáil Cumarsáide ( Seirbhísí Poist ) , 2011 ar feadh tréimhse 12 bhliain ó Lúnasa 2011 i leith .

an Post was designated Ireland ’ s universal service provider by the Communications Regulation ( Postal Services ) Act 2011 for a period of 12 years from August 2011 .

eclr:12249

Bí ar an eolas maidir leis an táille a ghearrtar ar an tseirbhís sula nglacann tú leis .

be aware of what price is being charged for these services before you agree to them .

eclr:12250

Bloc DEF An tIonad Irish Life Sráid na Mainistreach Íochtarach Lower Abbey Street Dublin 1 Ireland

Block DEF Abbey Court Irish Life Centre Lower Abbey Street Dublin 1 Ireland

eclr:12251

d ’ fhéadfadh glaonna a bheith i bhfad níos saoire le linn na dtréimhsí sin .

calls can cost a lot less during these periods .

eclr:12252

athrú ar do sholáthróir seirbhíse fóin póca Is féidir a athrú ó sholáthróir seirbhíse amháin go dtí ceann eile soláthraí seirbhíse agus d ' uimhir fóin phóca atá ann cheana féin a choimeád .

changing your mobile telephone service provider It is possible to change from one service provider to another service provider and retain your existing mobile telephone number .

eclr:12253

bíonn ar chomhlachtaí a sholáthraíonn seirbhísí teileafóin líne seasta do thomhaltóirí Éireannacha údarú a fháil ó ComReg .

companies offering fixed line telephone services to Irish consumers need to be authorised by ComReg .

eclr:12254

cúiteamh Má bhaineann do ghearán le gearán airgid , agus má bhaineann sé le ceann de na seirbhísí a sholáthair soláthróir údaraithe seirbhíse nó An Post , féadfaidh tú dul i mbun gnímh tríd an gCúirt Mhionéileamh .

compensation If your complaint concerns a monetary claim and relates to one of the other postal services provided either by an authorised service provider or An Post , you may also take action through the Small Claims Court .

eclr:12255

cinntíonn ComReg go gcuireann soláthróirí eile seirbhíse poist , a bhfuil údarú seirbhíse poist acu ó ComReg , cód cleachtais i dtoll a chéile a chuimsíonn gearáin agus sásamh custaiméirí .

ComReg ensures that other postal service providers who have a postal service authorisation from ComReg draw up a code of practice covering customer complaints and redress .

eclr:12256

tá suíomh idirlín curtha le chéile ag ComReg , ar a dtugtar www.callcosts.ie , a ligeann don tomhaltóir comparáid a dhéanamh idir táillí teileafóin phóca i measc na n-oibreoirí ar fad .

ComReg has developed a website called www.callcosts.ie which allows consumers to compare mobile phone charges across all operators .

eclr:12257

níl aon fheidhm rialála ag ComReg ar sheirbhísí neamhphoist An Post .

ComReg has no regulatory role over An Post ’ s non-postal services .

eclr:12258

Ceanglaítear ar ComReg cáilíocht na seirbhíse a sholáthraíonn An Post a mheas , agus chun tuarascálacha rialta a fhoilsiú .

ComReg is required to measure the quality of service provided by An Post , and to publish regular reports .

eclr:12259

tá an liúntas seo ar fáil freisin do dhaoine a fhaigheann sochar leasa sóisialta .

ComReg provides a website called www.callcosts.ie which allows consumers to compare fixed line telephone charges across all operators .

eclr:12260

Soláthraíonn ComReg tuilleadh faisnéise ar sheirbhísí poist agus ar conas gearán a dhéanamh ar a láithreán gréasáin do thomhaltóirí , www.askcomreg.ie.

ComReg provides further information on postal services and how to make a complaint on its consumer website www.askcomreg.ie.

eclr:12261

Soláthraíonn ComReg tuilleadh faisnéise ar rialáil soláthraithe údaraithe ar a láithreán gréasáin .

ComReg provides more information on the regulation of authorised providers on its website .

eclr:12262

tá ComReg , rialtóir don earnáil leictreonach , teileachumarsáide agus poist , freagrach as córas a chur i bhfeidhm chun deimhin a dhéanamh de go bhfuil bunseirbhísí ar fáil do na tomhaltóirí go léir ar fud na tíre .

ComReg , the regulator for the electronic communications and postal sectors , has put in place a system to ensure that a basic set of telecommunications services is available to all consumers throughout the country .

eclr:12263

teagmháil Soláthraíonn ComReg liosta de Cheisteanna Coitainta Seirbhísí Poist ar a láithreán gréasáin .

contact ComReg has a list of Postal Services FAQs on its website

eclr:12264

tá fáil ar shonraí teagmhála soláthróirí údaraithe seirbhíse ar láithreán gréasáin ComReg .

contact details for authorised service providers are available on ComReg ’ s website .

eclr:12265

an Coimisinéir Cosanta Sonraí

Data Protection Commissioner

eclr:12266

an bhfuil scéimeanna lascaine speisialta ar fáil ?

do you have to spend a minimum amount per month ?

eclr:12267

an bhfuil ort conradh am-bhunaithe a shíniú ?

do you need to sign up for a set period of time ?

eclr:12268

soláthraí ar leith a ritheann gach ceann de na líonraí teileafóin phóca sin .

each mobile telephone network is operated by a different provider .

eclr:12269

is é Eircom an Soláthraí Seirbhíse Uilíoch ( USP ) agus mar thoradh ar seo , bíonn ar an gcomhlacht roinnt dualgais a chomhlíonadh maidir le soláthar seirbhísí áirithe .

Eircom is the designated Universal Service Provider ( USP ) and has a number of obligations regarding the supply of certain services .

eclr:12270

ón 1 Iúil 2012 , tá na bearta seo i gceist freisin nuair atáthar i mbun fánaíochta lasmuigh den AE .

from 1 July 2012 these measures also apply when roaming outside the EU .

eclr:12271

ón 1 Iúil 2014 , beidh tú in ann soláthróir ar leith seirbhísí fánaíochta a úsáid agus tú ag leanúint leis an nguthán agus an uimhir ghutháin chéanna a úsáid .

from 1 July 2014 you will be able to use a separate roaming services provider while continuing to use the same handset and phone number .

eclr:12272

go ginearálta , is beag is féidir leat a dhéanamh chun cosc a chur ar ríomhphoist tráchtála gan iarraidh a sheoladh chugat .

generally , there is little that you can do to prevent unsolicited commercial e-mails being sent to you .

eclr:12273

Ard-Oifig an Phoist SAORPHOIST O ' Connell Street Dublin 1 Ireland

G.P.O FREEPOST O ' Connell Street Dublin 1 Ireland

eclr:12274

láithreán Gréasáin : http : / / www.anpost.ie R-phost : customer.services @ anpost.ie

Homepage : http : / / www.anpost.ie Email : customer.services @ anpost.ie

eclr:12275

láithreán Gréasáin : http : / / www.askcomreg.ie / R-phost : consumerline @ comreg.ie

Homepage : http : / / www.askcomreg.ie / Email : consumerline @ comreg.ie

eclr:12276

láithreán Gréasáin : http : / / www.dataprotection.ie R-phost : info @ dataprotection.ie

Homepage : http : / / www.dataprotection.ie Email : info @ dataprotection.ie

eclr:12277

láithreán Gréasáin : http : / / www.idma.ie R-phost : hello @ idma.ie

Homepage : http : / / www.idma.ie Email : hello @ idma.ie

eclr:12278

mar sin féin , sula ag athrú go dtí soláthraí seirbhíse nua ba chóir duit seiceáil ar dtús cad a oibleagáidí conarthacha a bhfuil tú le do sholáthraí seirbhíse atá ann cheana féin .

however , before changing to a new service provider you should first check what contractual obligations you have to your existing service provider .

eclr:12279

ar a shon sin , is míbhuntáiste é go bhfaighimid faisnéis ó am go chéile nach dteastaíonn uainn a fháil .

however , one drawback is that sometimes we receive information we do not want .

eclr:12280

má tá téarmaí nó coinníollacha ann nach dtuigeann tú , iarr ar an ISP iad sin a mhíniú duit sula n-aontaíonn tú leis an gconradh .

if there are any terms and conditions that you do not understand ask the ISP to explain them before you agree .

eclr:12281

más féidir leat féachaint ar na ceanntásca ríomhphoist , beidh tú in ann a dheimhniú seoladh IP an Soláthraí Seirbhísí Idirlín ( ISP ) ar úsáideadh a seirbhísí chun an ríomhphost a sheoladh .

if you are able to look at the e-mail headers , you will then be able to determine the IP address of the Internet Service Provider ( ISP ) whose services were used to send the e-mail .

eclr:12282

conas iarratas a dhéanamh Tá roinnt foilseacháin ar fáil ó ComReg gur féidir le tomhaltóirí a úsáid chun soláthraí seirbhíse a roghnú .

if you are aged 70 or over , or you are receiving a social welfare payment , you may be eligble for a Telephone Allowance from the Department of Social Protection through its House Hold Benefits Package .

eclr:12283

braitheann cineál an chonartha ar an rogha a dhéanann tú idir seirbhís teileafóin phóca Réamhcheannacháin agus seirbhís Iarcheannaithe .

if you buy a mobile phone you have a contract with the mobile phone service provider .

eclr:12284

má tá árachas agat ar an teach agus a bhfuil ann , d ’ fhéadfadh go dtiocfadh goid an teileafóin phóca faoin árachas sin – is féidir é a sheiceáil leis an gcomhlacht árachais .

if you have home and contents insurance for your home the theft of your mobile phone may be covered by that insurance – you can check this with your insurance company .

eclr:12285

sa chás go ngoidtear an fón ort Tá uimhir dó féin ag gach sás láimhe a dhíoltar ar a dtugtar IMEI ( Aitheantóir Idirnáisiúnta Fóin Póca ) .

if your phone is stolen Every handset sold has a unique number called an IMEI ( International Mobile Equipment Identification ) number .

eclr:12286

sa chás go ngoidtear an fón ort , tabhair tuairisc maidir leis an ngoid do na Gardaí agus don soláthraí seirbhíse theileafón póca gan mhoill agus féadfar cinntiú nach n-oibreoidh an fón ar líonra ar bith .

if your phone is stolen report the theft immediately to the Gardaí and your mobile phone service provider who can then ensure that the phone is made unusable on all networks .

eclr:12287

más mian leat seirbhís phoist a sholáthar , ní mór duit fógra a thabhairt do ComReg .

if you want to provide a postal service you must notify ComReg .

eclr:12288

ábhar neamhdhleathach Má dheimhnigh tú láthair sheoltóir na ríomhphost seo , d ’ fhéadfadh go mbeifí in ann ríomhphost a sheoladh chuig abuse @ isp chun gearán a dhéanamh faoin ríomhphost .

illegal content If you have determined the location of the sender of these e-mails , then it may be possible to send an e-mail to abuse @ isp to complain about the e-mail .

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i mí Aibreán 2014 , sheol an Roinn córas postchód nua ar a dtugtar Eircode .

in April 2014 the Department launched a new postcode system called Eircode .

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eolas Tagann soláthraithe seirbhíse idirlín in Éirinn faoi rialáil chomhlacht Stáit ar a dtugtar an Coimisiún um Rialáil Cumarsáide ( ComReg ) .

information Internet service providers in Ireland are regulated by a State body called the Commission for Communications Regulation ( ComReg ) .

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tá fáil ar fhaisnéis ar gach ceann de sheirbhísí An Post , mar aon leis na seirbhísí atá ar fáil trí líonra d ’ oifigí poist áitiúla ar láithreán gréasáin An Post .

information on all of An Post ’ s services , as well as the services available through the network of local post offices is available on An Post ’ s website .

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tá an liúntas seo ar fáil freisin do dhaoine a fhaigheann sochar leasa sóisialta .

information on making a complaint to ComReg is available on its consumer website .

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eolas De réir na tuarascála is deireanaí ó ComReg maidir leis an margadh , tá fóin phóca ar an bhfód ar 96 % den mhargadh in Éirinn .

information The choice for consumers of mobile phone and other mobile services has never been so great .

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i mí Deireadh Fómhair 2013 an Roinn Cumarsáide , Fuinnimh agus Acmhainní Nádúrtha d ' fhógair go mbeadh córas códphoist a bheith i bhfeidhm faoi 2015 .

in October 2013 the Department of Communications , Energy and Natural Resources announced that a postcode system would be in operation by 2015 .

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soláthraithe Seirbhíse Idirlín D ’ fhéadfadh gur cuideachta teileachumarsáide nó cuideachta atá dírithe ar sheirbhís idirlín amháin a chur ar fáil a bheadh i Soláthraí Seirbhíse Idirlín .

internet Service Providers Internet Service Providers can be a telecoms company or a company dedicated to providing internet services only .

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Réamhrá Bunaíodh an Coimisiún um Rialáil Cumarsáide ( ComReg ) mar an údarás náisiúnta rialála d ’ earnáil an phoist ag an Acht um Rialáil Cumarsáide , 2002 .

Introduction The Commission for Communications Regulation ( ComReg ) was established as the national regulatory authority for the postal sector by the Communications Regulation Act 2002 .

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cuireann siad seirbhísí eile ar fáil , chomh maith , ar nós seirbhísí airgeadais , táillí ceadúnais teilifíse a bhailiú agus eolairí gnó .

it also has other services , such as , financial services , collecting TV licence fees and business directories .

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ní féidir leo ach a chinntiú go bhfuil nósanna imeachta leordhóthanacha i bhfeidhm ag An Post i soláthar na seirbhísí seo agus nach ann d ’ aon tras-fhóirdheontas idir iad seo agus seirbhísí uilíocha .

it can only make sure that An Post has adequate complaints procedures in the provision of these services and that there is no cross-subsidy between these and the universal services .

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ina dhiaidh sin tógfaidh sé suas le 28 lá leis an eolas seo a scaipeadh ar na comhlachtaí margaíochta a dhéanann ' glaonna fuara ' .

it can subsequently take up to 28 days for this information to filter through to marketing companies who make ‘ cold calls ’ .

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tá sé ina thábhacht , dá bharr sin , gan dul i dteagmháil le haon chuideachta a sheolann ríomhphoist tráchtála gan iarraidh trí fhreagra a thabhairt orthu nó trí dhul i dteagmháil leo ar bhealaí eile .

it is , therefore , important not to engage with any company who sends unsolicited commercial e-mails by replying to them or contacting them through other means .

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Bí cinnte go bhfuil tú sásta leis na teorainneacha sula nglacann tú síntiús leis an tseirbhís .

make sure that you are happy with these limits when you subscribe to the service .

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Bí cinnte go mbíonn a fhios agat na hamanna éagsúla agus leibhéal na mbuaicrátaí agus na rátaí seachbhuaice ó ní gá gur mar a chéile a bheidís i gcás gach pacáiste do ghlaonna fóin phóca .

make sure you know the times and rates for " peak " and " off peak " as these may change with different mobile phone call packages .

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Bí cinnte go mbíonn na hamanna éagsúla agus leibhéal na mbuaicrátaí agus na rátaí seachbhuaice ar eolas agat óir d ' fhéadfaidís seo a athrú i gcás gach soláthraí seirbhíse difriúil .

make sure you know the times and rates for " peak " and " off peak " as these may change with different service providers .

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sa chás go mbíonn tú míshásta le gné ar bith den tseirbhís idirlín atá agat ba cheart duit , ar an gcéad dul síos , é sin a chur in iúl don soláthraí seirbhíse .

making a complaint If you are unhappy with any aspect of your internet service you should , in the first instance make this known to the service provider .