Age
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80
| Avg Monthly GB Download
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85
| Avg Monthly Long Distance Charges
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50
| Churn
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1
| Churn Category
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values | Churn Reason
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96
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22
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6.5k
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values | Internet Service
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values | Lat Long
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| Latitude
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42
| Longitude
float64 -124.3
-114.19
| Married
int64 0
1
| Monthly Charge
float64 18.3
119
| Multiple Lines
int64 0
1
| Number of Dependents
int64 0
8
| Number of Referrals
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11
| Offer
stringclasses 5
values | Online Backup
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1
| Online Security
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1
| Paperless Billing
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1
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values | Phone Service
int64 0
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| Population
int64 11
105k
| Premium Tech Support
int64 0
1
| Quarter
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value | Referred a Friend
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1
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5
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1
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value | Streaming Movies
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1
| Streaming Music
int64 0
1
| Streaming TV
int64 0
1
| Tenure in Months
int64 1
72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
int64 0
150
| Total Long Distance Charges
float64 0
3.56k
| Total Refunds
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49.8
| Total Revenue
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12k
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|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
80 | 20 | 4.14 | 0 | null | null | 44 | Sylmar | 5,397 | Month-to-Month | United States | 6563-VNPMN | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 34.321621, -118.399841 | 34.321621 | -118.399841 | 0 | 85.7 | 0 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 81,986 | 1 | Q3 | 0 | 4 | 1 | California | 0 | 0 | 0 | 45 | 3,778.1 | 50 | 186.3 | 0 | 4,014.4 | 0 | 0 | 91342 |
51 | 13 | 24.95 | 0 | null | null | 32 | Malibu | 4,700 | Two Year | United States | 2040-XBAVJ | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 34.037037, -118.705803 | 34.037037 | -118.705803 | 1 | 114.45 | 1 | 1 | 0 | Offer A | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 11 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 72 | 8,100.55 | 0 | 1,796.4 | 0 | 9,896.95 | 0 | 1 | 90263 |
49 | 24 | 0 | 0 | null | null | 48 | Geyserville | 5,671 | Two Year | United States | 6434-TTGJP | Stayed | 1 | 1 | Male | 1 | Cable | 38.731771, -123.064272 | 38.731771 | -123.064272 | 1 | 53.7 | 0 | 2 | 2 | Offer D | 1 | 1 | 0 | 1 | Credit Card | 0 | 2,349 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 10 | 521 | 0 | 0 | 22.97 | 498.03 | 0 | 1 | 95441 |
40 | 0 | 13.85 | 0 | null | null | 80 | Laguna Beach | 3,075 | Month-to-Month | United States | 7291-CDTMJ | Joined | 0 | 0 | Male | 0 | null | 33.570023, -117.773669 | 33.570023 | -117.773669 | 0 | 19.65 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 25,206 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 19.65 | 0 | 13.85 | 0 | 33.5 | 0 | 0 | 92651 |
64 | 26 | 37.68 | 1 | Competitor | Competitor had better devices | 82 | Ocotillo | 3,463 | Month-to-Month | United States | 1122-JWTJW | Churned | 1 | 0 | Male | 1 | Fiber Optic | 32.698964, -115.886656 | 32.698964 | -115.886656 | 1 | 70.65 | 0 | 2 | 1 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 471 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 1 | 70.65 | 0 | 37.68 | 0 | 108.33 | 0 | 1 | 92259 |
74 | 16 | 41.8 | 0 | null | null | 38 | Klamath | 4,438 | Two Year | United States | 0929-PECLO | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 41.572813, -124.035011 | 41.572813 | -124.035011 | 0 | 89.6 | 1 | 0 | 0 | Offer B | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,215 | 0 | Q3 | 0 | 4 | 1 | California | 1 | 1 | 0 | 63 | 5,538.8 | 0 | 2,633.4 | 0 | 8,172.2 | 0 | 1 | 95548 |
27 | 0 | 12.39 | 0 | null | null | 29 | Bass Lake | 4,905 | Month-to-Month | United States | 3847-BAERP | Stayed | 0 | 0 | Female | 0 | null | 37.458367, -119.345011 | 37.458367 | -119.345011 | 0 | 20.9 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 613 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 10 | 247 | 0 | 123.9 | 0 | 370.9 | 1 | 0 | 93604 |
35 | 14 | 0 | 0 | null | null | 67 | Los Angeles | 5,463 | Month-to-Month | United States | 8799-OXZMD | Stayed | 0 | 1 | Female | 1 | DSL | 34.072945, -118.37267 | 34.072945 | -118.37267 | 0 | 29.75 | 0 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Credit Card | 0 | 21,739 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 28 | 790.7 | 0 | 0 | 0 | 790.7 | 0 | 1 | 90048 |
60 | 0 | 1.69 | 0 | null | null | 49 | Oakland | 4,193 | Two Year | United States | 0780-XNZFN | Stayed | 0 | 0 | Male | 0 | null | 37.84551, -122.235181 | 37.84551 | -122.235181 | 0 | 20.65 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 15,438 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 57 | 1,125.6 | 0 | 96.33 | 0 | 1,221.93 | 0 | 0 | 94618 |
36 | 18 | 34.62 | 0 | null | null | 32 | Ranchita | 5,570 | One Year | United States | 2898-MRKPI | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 33.215251, -116.53633 | 33.215251 | -116.53633 | 1 | 101.05 | 1 | 1 | 10 | Offer A | 1 | 0 | 1 | 1 | Credit Card | 1 | 339 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 68 | 6,770.5 | 0 | 2,354.16 | 0 | 9,124.66 | 0 | 1 | 92066 |
32 | 30 | 39.52 | 0 | null | null | 61 | Compton | 3,817 | One Year | United States | 8627-ZYGSZ | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 33.88151, -118.234451 | 33.88151 | -118.234451 | 1 | 78.9 | 1 | 0 | 8 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 47,305 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 47 | 3,650.35 | 0 | 1,857.44 | 0 | 5,507.79 | 0 | 1 | 90220 |
33 | 20 | 34.76 | 0 | null | null | 62 | Ludlow | 4,668 | Two Year | United States | 4615-PIVVU | Stayed | 0 | 1 | Female | 1 | Cable | 34.702766, -116.093376 | 34.702766 | -116.093376 | 0 | 66.5 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 23 | 1 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 0 | 42 | 2,762.75 | 0 | 1,459.92 | 0 | 4,222.67 | 0 | 1 | 92338 |
52 | 19 | 0 | 0 | null | null | 21 | National City | 5,100 | Month-to-Month | United States | 5882-CMAZQ | Stayed | 1 | 0 | Female | 1 | DSL | 32.67102, -117.095235 | 32.67102 | -117.095235 | 1 | 34.25 | 0 | 2 | 9 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 0 | 62,355 | 1 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 5 | 163.55 | 0 | 0 | 0 | 163.55 | 0 | 1 | 91950 |
52 | 0 | 49.95 | 0 | null | null | 55 | Rancho Santa Fe | 4,295 | Two Year | United States | 8219-VYBVI | Stayed | 1 | 0 | Male | 0 | null | 33.012751, -117.200617 | 33.012751 | -117.200617 | 0 | 25 | 1 | 3 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 7,615 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 39 | 1,004.35 | 0 | 1,948.05 | 0 | 2,952.4 | 0 | 0 | 92067 |
67 | 25 | 17.62 | 0 | null | null | 49 | San Francisco | 2,491 | One Year | United States | 3956-CJUST | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 37.786031, -122.437301 | 37.786031 | -122.437301 | 0 | 75.4 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 33,122 | 0 | Q3 | 0 | 4 | 1 | California | 0 | 0 | 0 | 23 | 1,643.55 | 80 | 405.26 | 0 | 2,128.81 | 0 | 0 | 94115 |
31 | 22 | 25.75 | 1 | Attitude | Attitude of support person | 90 | Granada Hills | 4,718 | Month-to-Month | United States | 7517-SAWMO | Churned | 0 | 0 | Female | 1 | Fiber Optic | 34.291273, -118.505104 | 34.291273 | -118.505104 | 1 | 73.2 | 0 | 0 | 1 | Offer D | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 48,867 | 0 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 0 | 19 | 1,441.1 | 0 | 489.25 | 0 | 1,930.35 | 0 | 1 | 91344 |
37 | 23 | 20.45 | 0 | null | null | 66 | Bakersfield | 5,075 | Two Year | United States | 9755-JHNMN | Stayed | 0 | 1 | Female | 1 | Cable | 35.339796, -119.023552 | 35.339796 | -119.023552 | 0 | 67.4 | 0 | 0 | 0 | null | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 44,588 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 49 | 3,306.85 | 0 | 1,002.05 | 0 | 4,308.9 | 0 | 1 | 93304 |
53 | 0 | 2.32 | 0 | null | null | 40 | Beverly Hills | 3,523 | Two Year | United States | 5231-FIQPA | Stayed | 0 | 0 | Female | 0 | null | 34.063947, -118.383001 | 34.063947 | -118.383001 | 0 | 19.85 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 8,321 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 41 | 810.45 | 0 | 95.12 | 0 | 905.57 | 0 | 0 | 90211 |
52 | 10 | 24.57 | 0 | null | null | 21 | Costa Mesa | 3,880 | Month-to-Month | United States | 2782-LFZVW | Stayed | 0 | 0 | Female | 1 | Cable | 33.645672, -117.922613 | 33.645672 | -117.922613 | 0 | 58.95 | 1 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Credit Card | 1 | 62,069 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 11 | 601.6 | 70 | 270.27 | 0 | 941.87 | 0 | 0 | 92627 |
54 | 4 | 22.56 | 1 | Competitor | Competitor had better devices | 70 | Madera | 2,576 | Month-to-Month | United States | 4289-DTDKW | Churned | 0 | 0 | Male | 1 | Cable | 36.902954, -120.194274 | 36.902954 | -120.194274 | 1 | 101.3 | 1 | 0 | 1 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 28,434 | 0 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 40 | 4,113.1 | 0 | 902.4 | 0 | 5,015.5 | 0 | 1 | 93637 |
39 | 24 | 27.99 | 1 | Dissatisfaction | Product dissatisfaction | 89 | Huntington Beach | 6,424 | Two Year | United States | 5089-IFSDP | Churned | 0 | 1 | Female | 1 | Fiber Optic | 33.723579, -118.005441 | 33.723579 | -118.005441 | 1 | 109.45 | 1 | 0 | 1 | Offer B | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 58,764 | 0 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 58 | 6,144.55 | 0 | 1,623.42 | 0 | 7,767.97 | 0 | 1 | 92647 |
37 | 13 | 34.89 | 0 | null | null | 20 | Riverside | 3,422 | Month-to-Month | United States | 8660-BUETV | Joined | 0 | 0 | Female | 1 | Cable | 33.994676, -117.372498 | 33.994676 | -117.372498 | 0 | 44.75 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 18,999 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 3 | 148.05 | 10 | 104.67 | 0 | 262.72 | 0 | 0 | 92501 |
20 | 48 | 40.99 | 0 | null | null | 24 | La Verne | 5,277 | Month-to-Month | United States | 5356-CSVSQ | Joined | 0 | 0 | Female | 1 | Cable | 34.144703, -117.770299 | 34.144703 | -117.770299 | 0 | 64.6 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 35,530 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 1 | 3 | 174.2 | 0 | 122.97 | 0 | 297.17 | 1 | 1 | 91750 |
35 | 30 | 43.57 | 0 | null | null | 48 | Hydesville | 4,053 | One Year | United States | 3161-ONRWK | Stayed | 0 | 1 | Male | 1 | DSL | 40.557314, -124.081662 | 40.557314 | -124.081662 | 1 | 65.85 | 0 | 0 | 4 | Offer B | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 1,201 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 60 | 3,928.3 | 0 | 2,614.2 | 0 | 6,542.5 | 0 | 1 | 95547 |
51 | 75 | 48.73 | 0 | null | null | 49 | Landers | 5,903 | Month-to-Month | United States | 5934-TSSAU | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 34.341737, -116.539416 | 34.341737 | -116.539416 | 1 | 75.3 | 0 | 3 | 6 | Offer D | 0 | 0 | 1 | 1 | Credit Card | 1 | 2,182 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 23 | 1,702.9 | 0 | 1,120.79 | 0 | 2,823.69 | 0 | 1 | 92285 |
65 | 0 | 30.14 | 0 | null | null | 31 | O Neals | 2,154 | One Year | United States | 4785-NKHCX | Stayed | 0 | 0 | Male | 0 | null | 37.140104, -119.657092 | 37.140104 | -119.657092 | 0 | 20.05 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 173 | 0 | Q3 | 0 | 5 | 1 | California | 0 | 0 | 0 | 5 | 94.15 | 0 | 150.7 | 0 | 244.85 | 0 | 0 | 93645 |
32 | 26 | 0 | 0 | null | null | 26 | Lockeford | 5,453 | Two Year | United States | 7599-NTMDP | Stayed | 1 | 0 | Female | 1 | Cable | 38.166791, -121.14207 | 38.166791 | -121.14207 | 1 | 48.7 | 0 | 2 | 6 | Offer B | 1 | 1 | 0 | 1 | Bank Withdrawal | 0 | 3,205 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 62 | 3,008.55 | 120 | 0 | 0 | 3,128.55 | 0 | 0 | 95237 |
79 | 21 | 6.59 | 0 | null | null | 76 | Shingle Springs | 5,285 | One Year | United States | 2692-BUCFV | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 38.598936, -120.963092 | 38.598936 | -120.963092 | 0 | 101.45 | 0 | 0 | 0 | Offer C | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 24,738 | 0 | Q3 | 0 | 4 | 1 | California | 1 | 0 | 1 | 29 | 2,948.6 | 60 | 191.11 | 0 | 3,199.71 | 0 | 0 | 95682 |
67 | 21 | 18.67 | 0 | null | null | 44 | Menlo Park | 5,264 | Two Year | United States | 2000-DHJUY | Stayed | 0 | 1 | Female | 1 | DSL | 37.449551, -122.183762 | 37.449551 | -122.183762 | 1 | 92.2 | 1 | 0 | 1 | Offer A | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 39,062 | 1 | Q3 | 1 | 4 | 1 | California | 1 | 1 | 1 | 70 | 6,474.45 | 0 | 1,306.9 | 0 | 7,781.35 | 0 | 1 | 94025 |
65 | 26 | 16.04 | 0 | null | null | 30 | Igo | 3,856 | One Year | United States | 4501-UYKBC | Stayed | 0 | 1 | Female | 1 | DSL | 40.524535, -122.647172 | 40.524535 | -122.647172 | 0 | 69.1 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 911 | 1 | Q3 | 0 | 3 | 1 | California | 1 | 1 | 0 | 46 | 3,255.35 | 0 | 737.84 | 0 | 3,993.19 | 0 | 1 | 96047 |
42 | 27 | 37.2 | 1 | Competitor | Competitor made better offer | 86 | Milpitas | 4,283 | Month-to-Month | United States | 5502-RLUYV | Churned | 0 | 1 | Female | 1 | Fiber Optic | 37.441931, -121.878502 | 37.441931 | -121.878502 | 1 | 103.95 | 1 | 0 | 1 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 62,848 | 0 | Q3 | 1 | 2 | 0 | California | 1 | 1 | 1 | 69 | 7,446.9 | 0 | 2,566.8 | 0 | 10,013.7 | 0 | 1 | 95035 |
45 | 28 | 38.81 | 1 | Attitude | Attitude of support person | 80 | Oak Run | 5,737 | Month-to-Month | United States | 0461-CVKMU | Churned | 0 | 1 | Female | 1 | Fiber Optic | 40.689243, -122.037023 | 40.689243 | -122.037023 | 1 | 83.8 | 0 | 0 | 0 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 829 | 1 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 23 | 1,900.25 | 0 | 892.63 | 0 | 2,792.88 | 0 | 1 | 96069 |
48 | 0 | 11.18 | 0 | null | null | 68 | Capay | 5,063 | Two Year | United States | 2169-RRLFW | Stayed | 0 | 0 | Female | 0 | null | 38.681651, -122.130569 | 38.681651 | -122.130569 | 1 | 25.6 | 1 | 0 | 3 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 262 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 71 | 1,888.25 | 0 | 793.78 | 0 | 2,682.03 | 0 | 0 | 95607 |
24 | 30 | 48.64 | 1 | Dissatisfaction | Product dissatisfaction | 87 | Berkeley | 4,013 | Month-to-Month | United States | 7341-LXCAF | Churned | 0 | 0 | Male | 1 | Fiber Optic | 37.858898, -122.240512 | 37.858898 | -122.240512 | 1 | 74.65 | 1 | 0 | 8 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 12,448 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 4 | 301.4 | 0 | 194.56 | 0 | 495.96 | 1 | 1 | 94705 |
42 | 14 | 13.04 | 0 | null | null | 37 | Paradise | 5,042 | One Year | United States | 9207-ZPANB | Stayed | 0 | 1 | Male | 1 | DSL | 39.69676, -121.644379 | 39.69676 | -121.644379 | 0 | 67.45 | 1 | 0 | 0 | Offer C | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 28,318 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 37 | 2,443.3 | 0 | 482.48 | 0 | 2,925.78 | 0 | 1 | 95969 |
30 | 69 | 10.11 | 1 | Dissatisfaction | Network reliability | 70 | Hume | 4,584 | Month-to-Month | United States | 8481-YYXWG | Churned | 0 | 0 | Female | 1 | Fiber Optic | 36.807595, -118.901544 | 36.807595 | -118.901544 | 0 | 89.35 | 0 | 0 | 0 | Offer E | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 93 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 5 | 461.7 | 0 | 50.55 | 0 | 512.25 | 0 | 1 | 93628 |
55 | 13 | 25.14 | 0 | null | null | 48 | Sutter | 4,676 | Two Year | United States | 5998-DZLYR | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 39.172777, -121.805845 | 39.172777 | -121.805845 | 1 | 94.35 | 1 | 0 | 1 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 3,193 | 1 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 0 | 61 | 5,703 | 0 | 1,533.54 | 29.88 | 7,206.66 | 0 | 1 | 95982 |
30 | 82 | 15.06 | 0 | null | null | 77 | Daly City | 5,049 | Month-to-Month | United States | 4553-DVPZG | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.680844, -122.48131 | 37.680844 | -122.48131 | 1 | 101.35 | 1 | 0 | 10 | Offer B | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 63,337 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 62 | 6,164.7 | 0 | 933.72 | 0 | 7,098.42 | 0 | 1 | 94015 |
32 | 0 | 9.19 | 0 | null | null | 21 | Woodland | 3,396 | One Year | United States | 7560-QRBXH | Stayed | 0 | 0 | Female | 0 | null | 38.71967, -121.862416 | 38.71967 | -121.862416 | 0 | 19.95 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Mailed Check | 1 | 38,547 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 48 | 936.7 | 0 | 441.12 | 0 | 1,377.82 | 0 | 0 | 95695 |
43 | 23 | 39.81 | 1 | Competitor | Competitor had better devices | 78 | Moorpark | 4,739 | Month-to-Month | United States | 0151-ONTOV | Churned | 0 | 0 | Female | 1 | Fiber Optic | 34.312945, -118.858169 | 34.312945 | -118.858169 | 0 | 70.9 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Mailed Check | 1 | 32,984 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 1 | 70.9 | 0 | 39.81 | 0 | 110.71 | 0 | 1 | 93021 |
42 | 2 | 34.98 | 0 | null | null | 76 | Niland | 5,827 | One Year | United States | 9209-NWPGU | Stayed | 0 | 0 | Male | 1 | Cable | 33.345825, -115.596574 | 33.345825 | -115.596574 | 0 | 65.4 | 0 | 0 | 0 | Offer B | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 2,753 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 44 | 2,774.55 | 0 | 1,539.12 | 0 | 4,313.67 | 0 | 1 | 92257 |
64 | 0 | 8.54 | 0 | null | null | 40 | Taylorsville | 2,847 | Month-to-Month | United States | 4881-GQJTW | Stayed | 0 | 0 | Male | 0 | null | 40.053684, -120.743116 | 40.053684 | -120.743116 | 0 | 19.6 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 513 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 14 | 300.4 | 0 | 119.56 | 0 | 419.96 | 0 | 0 | 95983 |
33 | 0 | 15.73 | 0 | null | null | 31 | Canyon Country | 4,075 | Month-to-Month | United States | 4063-EIKNQ | Stayed | 1 | 0 | Male | 0 | null | 34.422519, -118.420717 | 34.422519 | -118.420717 | 1 | 20.95 | 0 | 2 | 1 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 59,259 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 11 | 267.35 | 0 | 173.03 | 18.17 | 422.21 | 0 | 0 | 91351 |
78 | 21 | 17.51 | 1 | Competitor | Competitor had better devices | 87 | Corte Madera | 4,138 | Month-to-Month | United States | 7903-CMPEY | Churned | 0 | 0 | Male | 1 | Fiber Optic | 37.924014, -122.511694 | 37.924014 | -122.511694 | 1 | 80.3 | 1 | 0 | 1 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 9,038 | 0 | Q3 | 1 | 1 | 1 | California | 0 | 0 | 0 | 1 | 80.3 | 0 | 17.51 | 0 | 97.81 | 0 | 1 | 94925 |
24 | 0 | 27.75 | 0 | null | null | 23 | Encino | 5,366 | Two Year | United States | 1098-KFQEC | Stayed | 1 | 0 | Female | 0 | null | 34.150354, -118.518292 | 34.150354 | -118.518292 | 1 | 19.4 | 0 | 2 | 8 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 27,614 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 55 | 1,083 | 0 | 1,526.25 | 0 | 2,609.25 | 1 | 0 | 91316 |
20 | 0 | 27.88 | 0 | null | null | 79 | Soquel | 3,625 | Month-to-Month | United States | 1194-SPVSP | Joined | 0 | 0 | Male | 0 | null | 37.023669, -121.946461 | 37.023669 | -121.946461 | 0 | 19.65 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 9,823 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 19.65 | 0 | 27.88 | 0 | 47.53 | 1 | 0 | 95073 |
75 | 9 | 0 | 0 | null | null | 76 | Macdoel | 5,693 | Two Year | United States | 9906-NHHVC | Stayed | 0 | 1 | Female | 1 | Cable | 41.769709, -121.92063 | 41.769709 | -121.92063 | 0 | 53.5 | 0 | 0 | 0 | Offer B | 1 | 0 | 1 | 0 | Bank Withdrawal | 0 | 816 | 0 | Q3 | 0 | 3 | 1 | California | 1 | 0 | 1 | 65 | 3,517.9 | 0 | 0 | 0 | 3,517.9 | 0 | 1 | 96058 |
56 | 0 | 48.75 | 0 | null | null | 61 | Meadow Valley | 5,154 | Two Year | United States | 9972-EWRJS | Stayed | 1 | 0 | Female | 0 | null | 39.937017, -121.058043 | 39.937017 | -121.058043 | 1 | 19.25 | 0 | 1 | 2 | Offer A | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 301 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 67 | 1,372.9 | 0 | 3,266.25 | 0 | 4,639.15 | 0 | 0 | 95956 |
55 | 28 | 29.52 | 0 | null | null | 35 | Pleasant Grove | 4,093 | Month-to-Month | United States | 5760-FXFVO | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 38.833554, -121.498102 | 38.833554 | -121.498102 | 0 | 78.95 | 0 | 0 | 0 | Offer E | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 901 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 6 | 494.95 | 0 | 177.12 | 0 | 672.07 | 0 | 1 | 95668 |
42 | 0 | 48.61 | 0 | null | null | 68 | Salton City | 2,607 | One Year | United States | 5986-WWXDV | Stayed | 0 | 0 | Male | 0 | null | 33.28156, -115.955541 | 33.28156 | -115.955541 | 0 | 19.35 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 799 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 39 | 779.2 | 0 | 1,895.79 | 0 | 2,674.99 | 0 | 0 | 92275 |
39 | 20 | 49.41 | 0 | null | null | 32 | Pacific Grove | 4,889 | Month-to-Month | United States | 4927-WWOOZ | Joined | 0 | 1 | Male | 1 | Fiber Optic | 36.618337, -121.926417 | 36.618337 | -121.926417 | 1 | 91.45 | 1 | 0 | 0 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 15,449 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 1 | 2 | 171.45 | 10 | 98.82 | 0 | 280.27 | 0 | 0 | 93950 |
49 | 25 | 1.36 | 1 | Other | Moved | 92 | El Monte | 2,414 | Month-to-Month | United States | 6331-EWIEB | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.079934, -118.046695 | 34.079934 | -118.046695 | 0 | 85.25 | 1 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 30,211 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 1 | 20 | 1,734.5 | 0 | 27.2 | 0 | 1,761.7 | 0 | 1 | 91731 |
37 | 4 | 3.84 | 1 | Competitor | Competitor had better devices | 79 | San Francisco | 4,806 | Month-to-Month | United States | 9625-QSTYE | Churned | 0 | 1 | Female | 1 | Fiber Optic | 37.746699, -122.442833 | 37.746699 | -122.442833 | 0 | 81.15 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 27,906 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 13 | 952.3 | 0 | 49.92 | 0 | 1,002.22 | 0 | 1 | 94131 |
48 | 16 | 15.07 | 1 | Dissatisfaction | Lack of self-service on Website | 90 | Hamilton City | 5,246 | Month-to-Month | United States | 5175-AOBHI | Churned | 0 | 0 | Female | 1 | Cable | 39.732767, -122.042298 | 39.732767 | -122.042298 | 0 | 46 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Mailed Check | 1 | 1,931 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 4 | 193.6 | 0 | 60.28 | 0 | 253.88 | 0 | 1 | 95951 |
58 | 9 | 15.6 | 0 | null | null | 42 | El Monte | 4,345 | Month-to-Month | United States | 3318-NMQXL | Joined | 0 | 0 | Male | 1 | Fiber Optic | 34.079934, -118.046695 | 34.079934 | -118.046695 | 0 | 92 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 30,211 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 3 | 266.8 | 0 | 46.8 | 0 | 313.6 | 0 | 1 | 91731 |
58 | 15 | 32.13 | 1 | Competitor | Competitor made better offer | 81 | Oakland | 5,082 | Month-to-Month | United States | 9019-QVLZD | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.803883, -122.208417 | 37.803883 | -122.208417 | 0 | 79.55 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 28,900 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 1 | 1 | 79.55 | 10 | 32.13 | 0 | 121.68 | 0 | 0 | 94602 |
37 | 16 | 0 | 0 | null | null | 43 | Fall River Mills | 4,375 | One Year | United States | 4032-RMHCI | Stayed | 1 | 1 | Female | 1 | Cable | 41.017282, -121.468945 | 41.017282 | -121.468945 | 1 | 35.4 | 0 | 2 | 1 | Offer B | 0 | 1 | 0 | 1 | Credit Card | 0 | 1,902 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 41 | 1,412.4 | 0 | 0 | 0 | 1,412.4 | 0 | 1 | 96028 |
61 | 6 | 10.36 | 0 | null | null | 28 | Canoga Park | 2,185 | Month-to-Month | United States | 6959-GQEGV | Stayed | 0 | 1 | Male | 1 | DSL | 34.19829, -118.602203 | 34.19829 | -118.602203 | 0 | 75.95 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 23,519 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 45 | 3,273.8 | 0 | 466.2 | 0 | 3,740 | 0 | 1 | 91303 |
32 | 52 | 28.64 | 0 | null | null | 36 | Kenwood | 5,735 | Two Year | United States | 7182-OVLBJ | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 38.419525, -122.521585 | 38.419525 | -122.521585 | 1 | 101.15 | 1 | 3 | 4 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 1,653 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 62 | 6,638.35 | 30 | 1,775.68 | 0 | 8,444.03 | 0 | 0 | 95452 |
63 | 20 | 44.36 | 0 | null | null | 55 | Menifee | 3,653 | Month-to-Month | United States | 2038-OEQZH | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 33.653338, -117.178271 | 33.653338 | -117.178271 | 0 | 86.05 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 14,068 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 0 | 4 | 308.1 | 0 | 177.44 | 0 | 485.54 | 0 | 1 | 92584 |
19 | 52 | 38.81 | 0 | null | null | 28 | Weott | 4,056 | Month-to-Month | United States | 5032-MIYKT | Joined | 0 | 0 | Female | 1 | Fiber Optic | 40.310119, -123.909449 | 40.310119 | -123.909449 | 0 | 70.7 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 270 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 1 | 0 | 1 | 70.7 | 0 | 38.81 | 0 | 109.51 | 1 | 1 | 95571 |
43 | 0 | 33.92 | 0 | null | null | 44 | Pacific Grove | 5,555 | Month-to-Month | United States | 9867-NNXLC | Stayed | 0 | 0 | Female | 0 | null | 36.618337, -121.926417 | 36.618337 | -121.926417 | 0 | 20.05 | 0 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Credit Card | 1 | 15,449 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 22 | 470.2 | 0 | 746.24 | 0 | 1,216.44 | 0 | 0 | 93950 |
74 | 11 | 0 | 0 | null | null | 30 | Desert Hot Springs | 5,322 | One Year | United States | 2519-ERQOJ | Stayed | 0 | 1 | Male | 1 | Cable | 33.832799, -116.250973 | 33.832799 | -116.250973 | 0 | 54.6 | 0 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Bank Withdrawal | 0 | 5,529 | 1 | Q3 | 0 | 4 | 1 | California | 1 | 0 | 1 | 33 | 1,803.7 | 0 | 0 | 0 | 1,803.7 | 0 | 1 | 92241 |
73 | 0 | 14.69 | 0 | null | null | 26 | Elmira | 6,388 | Two Year | United States | 4176-RELJR | Stayed | 0 | 0 | Male | 0 | null | 38.349195, -121.902943 | 38.349195 | -121.902943 | 0 | 25.1 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 171 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 67 | 1,672.15 | 0 | 984.23 | 0 | 2,656.38 | 0 | 0 | 95625 |
39 | 0 | 6.75 | 0 | null | null | 42 | Myers Flat | 4,118 | Two Year | United States | 5598-IKHQQ | Stayed | 0 | 0 | Female | 0 | null | 40.267158, -123.805913 | 40.267158 | -123.805913 | 0 | 25.45 | 1 | 0 | 0 | Offer A | 0 | 0 | 0 | 0 | Credit Card | 1 | 644 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 72 | 1,866.45 | 0 | 486 | 0 | 2,352.45 | 0 | 0 | 95554 |
21 | 82 | 38.32 | 0 | null | null | 70 | Orange | 2,893 | Month-to-Month | United States | 5839-SUYVZ | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 33.787796, -117.875928 | 33.787796 | -117.875928 | 0 | 74.55 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 23,172 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 16 | 1,170.5 | 0 | 613.12 | 0 | 1,783.62 | 1 | 1 | 92868 |
71 | 2 | 49.75 | 0 | null | null | 35 | Camarillo | 5,720 | One Year | United States | 6689-VRRTK | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.227846, -119.079903 | 34.227846 | -119.079903 | 0 | 109.8 | 1 | 0 | 0 | null | 1 | 1 | 1 | 0 | Credit Card | 1 | 42,853 | 0 | Q3 | 0 | 3 | 1 | California | 1 | 0 | 1 | 44 | 4,860.35 | 0 | 2,189 | 0 | 7,049.35 | 0 | 1 | 93010 |
72 | 8 | 12.98 | 0 | null | null | 72 | Prather | 3,583 | Two Year | United States | 8910-LEDAG | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.007238, -119.505661 | 37.007238 | -119.505661 | 1 | 71.55 | 0 | 0 | 2 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 1,314 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 0 | 34 | 2,427.35 | 0 | 441.32 | 0 | 2,868.67 | 0 | 1 | 93651 |
31 | 8 | 0 | 1 | Other | Don't know | 81 | Los Angeles | 4,476 | Month-to-Month | United States | 0375-HVGXO | Churned | 0 | 0 | Female | 1 | DSL | 33.954017, -118.402447 | 33.954017 | -118.402447 | 0 | 34.7 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 0 | 39,334 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 1 | 34.7 | 0 | 0 | 0 | 34.7 | 0 | 1 | 90045 |
59 | 0 | 49.74 | 1 | Attitude | Attitude of support person | 78 | Pacific Grove | 5,403 | Month-to-Month | United States | 9025-ZRPVR | Churned | 0 | 0 | Male | 0 | null | 36.618337, -121.926417 | 36.618337 | -121.926417 | 0 | 18.95 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Credit Card | 1 | 15,449 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 9 | 185.6 | 0 | 447.66 | 0 | 633.26 | 0 | 0 | 93950 |
73 | 19 | 17.19 | 1 | Other | Don't know | 94 | Emeryville | 3,167 | Month-to-Month | United States | 1324-NLTJE | Churned | 0 | 0 | Female | 1 | DSL | 37.83726, -122.287648 | 37.83726 | -122.287648 | 0 | 55 | 1 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 24,589 | 1 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 0 | 15 | 757.1 | 0 | 257.85 | 0 | 1,014.95 | 0 | 1 | 94608 |
29 | 0 | 43.57 | 0 | null | null | 51 | Los Angeles | 5,160 | One Year | United States | 2967-MXRAV | Joined | 0 | 0 | Male | 0 | null | 33.964131, -118.272783 | 33.964131 | -118.272783 | 1 | 18.8 | 0 | 0 | 9 | null | 0 | 0 | 0 | 1 | Mailed Check | 1 | 58,198 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 1 | 18.8 | 0 | 43.57 | 0 | 62.37 | 1 | 0 | 90003 |
63 | 28 | 14.34 | 1 | Attitude | Attitude of service provider | 66 | San Bernardino | 3,336 | Month-to-Month | United States | 3023-GFLBR | Churned | 0 | 0 | Female | 1 | Fiber Optic | 34.084909, -117.258107 | 34.084909 | -117.258107 | 1 | 86.15 | 1 | 0 | 1 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 12,149 | 0 | Q3 | 1 | 2 | 0 | California | 1 | 1 | 0 | 33 | 2,745.7 | 0 | 473.22 | 0 | 3,218.92 | 0 | 1 | 92408 |
20 | 59 | 46.68 | 0 | null | null | 59 | La Mesa | 3,161 | One Year | United States | 9987-LUTYD | Stayed | 0 | 0 | Female | 1 | DSL | 32.759327, -116.99726 | 32.759327 | -116.99726 | 0 | 55.15 | 0 | 0 | 0 | Offer D | 0 | 1 | 0 | 0 | Credit Card | 1 | 44,652 | 1 | Q3 | 0 | 4 | 0 | California | 0 | 1 | 0 | 13 | 742.9 | 0 | 606.84 | 0 | 1,349.74 | 1 | 1 | 91941 |
52 | 0 | 25.86 | 0 | null | null | 72 | Arbuckle | 6,186 | Two Year | United States | 2346-LOCWC | Stayed | 1 | 0 | Female | 0 | null | 38.982373, -122.047751 | 38.982373 | -122.047751 | 1 | 20.5 | 0 | 2 | 10 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 4,796 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 58 | 1,191.4 | 0 | 1,499.88 | 36.92 | 2,654.36 | 0 | 0 | 95912 |
53 | 18 | 3.2 | 0 | null | null | 33 | Long Beach | 2,613 | Month-to-Month | United States | 9633-DENPU | Stayed | 0 | 0 | Female | 1 | Cable | 33.783047, -118.1486 | 33.783047 | -118.1486 | 1 | 58.6 | 0 | 0 | 8 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 43,467 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 47 | 2,723.4 | 0 | 150.4 | 0 | 2,873.8 | 0 | 1 | 90804 |
77 | 2 | 5.51 | 0 | null | null | 54 | Vina | 4,240 | Two Year | United States | 8565-WUXZU | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 39.955164, -122.018567 | 39.955164 | -122.018567 | 1 | 84.8 | 0 | 0 | 7 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 439 | 1 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 0 | 72 | 6,141.65 | 0 | 396.72 | 0 | 6,538.37 | 0 | 1 | 96092 |
30 | 42 | 23.92 | 0 | null | null | 33 | Calipatria | 4,803 | Two Year | United States | 7519-JTWQH | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.143826, -115.497485 | 33.143826 | -115.497485 | 0 | 110.5 | 1 | 0 | 0 | Offer A | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 7,857 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 69 | 7,455.45 | 0 | 1,650.48 | 0 | 9,105.93 | 0 | 1 | 92233 |
73 | 24 | 5.57 | 1 | Price | Long distance charges | 87 | Crockett | 4,522 | Month-to-Month | United States | 5485-WUYWF | Churned | 0 | 1 | Male | 1 | Cable | 38.049292, -122.228415 | 38.049292 | -122.228415 | 0 | 66.4 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 3,193 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 1 | 2 | 94.55 | 0 | 11.14 | 0 | 105.69 | 0 | 1 | 94525 |
77 | 16 | 14.87 | 0 | null | null | 34 | North San Juan | 4,270 | One Year | United States | 8348-JLBUG | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 39.423046, -120.984472 | 39.423046 | -120.984472 | 1 | 80.3 | 0 | 0 | 5 | null | 0 | 1 | 0 | 1 | Credit Card | 1 | 565 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 0 | 64 | 5,017.7 | 0 | 951.68 | 0 | 5,969.38 | 0 | 1 | 95960 |
52 | 0 | 14.17 | 1 | Competitor | Competitor made better offer | 95 | San Diego | 3,448 | Month-to-Month | United States | 7989-CHGTL | Churned | 0 | 0 | Male | 0 | null | 32.85723, -117.209783 | 32.85723 | -117.209774 | 0 | 19.6 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Credit Card | 1 | 34,902 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 1 | 19.6 | 0 | 14.17 | 0 | 33.77 | 0 | 0 | 92122 |
57 | 20 | 37.25 | 1 | Other | Don't know | 65 | Avenal | 2,152 | Month-to-Month | United States | 4580-TMHJU | Churned | 0 | 0 | Female | 1 | DSL | 35.916943, -120.129921 | 35.916943 | -120.129921 | 1 | 56.15 | 0 | 0 | 3 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 14,697 | 0 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 1 | 43 | 2,499.3 | 0 | 1,601.75 | 0 | 4,101.05 | 0 | 1 | 93204 |
19 | 0 | 9.51 | 0 | null | null | 64 | Santa Rosa | 4,579 | Two Year | United States | 7328-ZJAJO | Stayed | 1 | 0 | Female | 0 | null | 38.468893, -122.580539 | 38.468893 | -122.580539 | 1 | 19.5 | 0 | 2 | 1 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 25,718 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 59 | 1,222.65 | 0 | 561.09 | 0 | 1,783.74 | 1 | 0 | 95409 |
28 | 73 | 32.76 | 1 | Attitude | Attitude of service provider | 72 | Mill Valley | 3,916 | Month-to-Month | United States | 7938-OUHIO | Churned | 0 | 1 | Male | 1 | Fiber Optic | 37.901371, -122.572024 | 37.901371 | -122.572024 | 0 | 98.7 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 28,727 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 3 | 293.65 | 0 | 98.28 | 0 | 391.93 | 1 | 1 | 94941 |
57 | 10 | 27.41 | 0 | null | null | 26 | Placerville | 3,839 | Month-to-Month | United States | 5151-HQRDG | Stayed | 0 | 0 | Male | 1 | DSL | 38.733714, -120.795213 | 38.733714 | -120.795213 | 1 | 55.05 | 1 | 0 | 6 | null | 0 | 1 | 1 | 1 | Mailed Check | 1 | 34,146 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 37 | 2,030.75 | 0 | 1,014.17 | 0 | 3,044.92 | 0 | 1 | 95667 |
52 | 12 | 24.53 | 0 | null | null | 54 | Venice | 5,781 | Two Year | United States | 9848-JQJTX | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 33.991782, -118.479229 | 33.991782 | -118.479229 | 0 | 100.9 | 1 | 0 | 0 | Offer A | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 31,021 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 72 | 7,459.05 | 0 | 1,766.16 | 0 | 9,225.21 | 0 | 1 | 90291 |
67 | 27 | 30.63 | 1 | Dissatisfaction | Service dissatisfaction | 90 | Catheys Valley | 2,709 | Month-to-Month | United States | 2454-RPBRZ | Churned | 0 | 1 | Female | 1 | Fiber Optic | 37.394411, -120.127262 | 37.394411 | -120.127262 | 1 | 98.1 | 1 | 0 | 1 | Offer D | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 986 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 1 | 12 | 1,060.2 | 0 | 367.56 | 49.06 | 1,378.7 | 0 | 1 | 95306 |
28 | 69 | 39.35 | 0 | null | null | 55 | Los Angeles | 5,481 | One Year | United States | 6303-KFWSL | Stayed | 0 | 0 | Female | 1 | DSL | 34.052917, -118.255178 | 34.052917 | -118.255178 | 0 | 55.25 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 21 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 29 | 1,620.2 | 0 | 1,141.15 | 0 | 2,761.35 | 1 | 1 | 90071 |
58 | 15 | 2.64 | 0 | null | null | 48 | Santa Rosa | 5,039 | Month-to-Month | United States | 0096-FCPUF | Stayed | 0 | 0 | Male | 1 | DSL | 38.526941, -122.709096 | 38.526941 | -122.709096 | 0 | 64.5 | 1 | 0 | 0 | null | 0 | 1 | 1 | 0 | Mailed Check | 1 | 35,057 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 30 | 1,888.45 | 0 | 79.2 | 0 | 1,967.65 | 0 | 1 | 95404 |
36 | 22 | 12.88 | 1 | Dissatisfaction | Product dissatisfaction | 90 | Los Angeles | 5,386 | Month-to-Month | United States | 2235-ZGKPT | Churned | 1 | 0 | Female | 1 | Cable | 34.003553, -118.308933 | 34.003553 | -118.308933 | 1 | 50.85 | 1 | 1 | 1 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 29,299 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 4 | 239.55 | 0 | 51.52 | 0 | 291.07 | 0 | 1 | 90062 |
45 | 5 | 15.65 | 0 | null | null | 77 | Topanga | 4,113 | Two Year | United States | 1642-HMARX | Stayed | 0 | 1 | Female | 1 | DSL | 34.115192, -118.61017 | 34.115192 | -118.61017 | 1 | 91.7 | 1 | 0 | 10 | Offer A | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 5,451 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 68 | 6,424.7 | 0 | 1,064.2 | 0 | 7,488.9 | 0 | 1 | 90290 |
24 | 0 | 23.03 | 0 | null | null | 55 | Rocklin | 2,768 | One Year | United States | 3125-RAHBV | Stayed | 0 | 0 | Male | 0 | null | 38.823278, -121.281856 | 38.823278 | -121.281856 | 0 | 20.3 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 15,494 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 22 | 467.15 | 0 | 506.66 | 0 | 973.81 | 1 | 0 | 95765 |
35 | 21 | 12.15 | 0 | null | null | 62 | Whittier | 5,113 | Two Year | United States | 3902-MIVLE | Stayed | 0 | 1 | Male | 1 | DSL | 34.007353, -118.033683 | 34.007353 | -118.033683 | 1 | 75.7 | 1 | 0 | 3 | Offer B | 0 | 1 | 0 | 1 | Credit Card | 1 | 32,050 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 63 | 4,676.7 | 0 | 765.45 | 0 | 5,442.15 | 0 | 1 | 90601 |
52 | 24 | 0 | 0 | null | null | 62 | Culver City | 4,380 | One Year | United States | 9060-HJJRW | Stayed | 0 | 1 | Female | 1 | DSL | 34.019323, -118.391902 | 34.019323 | -118.391902 | 0 | 56.4 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 0 | 15,195 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 51 | 2,928.5 | 0 | 0 | 0 | 2,928.5 | 0 | 1 | 90232 |
31 | 11 | 45.32 | 0 | null | null | 27 | Gonzales | 6,444 | Two Year | United States | 7030-FZTFM | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 36.52588, -121.396719 | 36.52588 | -121.396719 | 1 | 110.9 | 1 | 1 | 5 | Offer A | 1 | 0 | 0 | 1 | Credit Card | 1 | 9,023 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 7,922.75 | 130 | 3,263.04 | 0 | 11,315.79 | 0 | 0 | 93926 |
20 | 59 | 0 | 0 | null | null | 46 | Manhattan Beach | 4,284 | Month-to-Month | United States | 7895-VONWT | Stayed | 0 | 1 | Female | 1 | Cable | 33.889632, -118.39737 | 33.889632 | -118.39737 | 0 | 48.25 | 0 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Bank Withdrawal | 0 | 33,758 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 25 | 1,293.8 | 0 | 0 | 0 | 1,293.8 | 1 | 1 | 90266 |
42 | 30 | 5.29 | 0 | null | null | 79 | Los Angeles | 4,986 | Month-to-Month | United States | 6322-HRPFA | Stayed | 1 | 0 | Male | 1 | Cable | 34.078991, -118.263804 | 34.078991 | -118.263804 | 1 | 59.6 | 0 | 2 | 3 | Offer B | 1 | 1 | 0 | 1 | Credit Card | 1 | 73,686 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 49 | 2,970.3 | 0 | 259.21 | 0 | 3,229.51 | 0 | 1 | 90026 |
27 | 0 | 39.53 | 0 | null | null | 72 | Santa Rosa | 2,446 | One Year | United States | 7216-KAOID | Stayed | 1 | 0 | Male | 0 | null | 38.460517, -122.790335 | 38.460517 | -122.790335 | 1 | 19.5 | 0 | 1 | 8 | Offer B | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 36,125 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 41 | 798.2 | 0 | 1,620.73 | 0 | 2,418.93 | 1 | 0 | 95401 |
29 | 71 | 2.53 | 0 | null | null | 64 | Forbestown | 6,321 | Month-to-Month | United States | 3128-YOVTD | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 39.531028, -121.24807 | 39.531028 | -121.24807 | 1 | 79.15 | 0 | 2 | 6 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 452 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 51 | 4,018.55 | 0 | 129.03 | 0 | 4,147.58 | 1 | 1 | 95941 |
37 | 0 | 2.29 | 0 | null | null | 53 | Los Angeles | 4,408 | Month-to-Month | United States | 9817-APLHW | Stayed | 0 | 0 | Male | 0 | null | 34.030578, -118.399613 | 34.030578 | -118.399613 | 0 | 25 | 1 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 58,218 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 12 | 316.2 | 0 | 27.48 | 0 | 343.68 | 0 | 0 | 90034 |