Age
int64 19
80
| Avg Monthly GB Download
int64 0
85
| Avg Monthly Long Distance Charges
float64 0
50
| Churn
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1
| Churn Category
stringclasses 5
values | Churn Reason
stringclasses 20
values | Churn Score
int64 5
96
| City
stringlengths 3
22
| CLTV
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6.5k
| Contract
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values | Country
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value | Customer ID
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10
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values | Dependents
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1
| Device Protection Plan
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1
| Gender
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values | Internet Service
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1
| Internet Type
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values | Lat Long
stringlengths 18
22
| Latitude
float64 32.6
42
| Longitude
float64 -124.3
-114.19
| Married
int64 0
1
| Monthly Charge
float64 18.3
119
| Multiple Lines
int64 0
1
| Number of Dependents
int64 0
8
| Number of Referrals
int64 0
11
| Offer
stringclasses 5
values | Online Backup
int64 0
1
| Online Security
int64 0
1
| Paperless Billing
int64 0
1
| Partner
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1
| Payment Method
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values | Phone Service
int64 0
1
| Population
int64 11
105k
| Premium Tech Support
int64 0
1
| Quarter
stringclasses 1
value | Referred a Friend
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1
| Satisfaction Score
int64 1
5
| Senior Citizen
int64 0
1
| State
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value | Streaming Movies
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1
| Streaming Music
int64 0
1
| Streaming TV
int64 0
1
| Tenure in Months
int64 1
72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
int64 0
150
| Total Long Distance Charges
float64 0
3.56k
| Total Refunds
float64 0
49.8
| Total Revenue
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12k
| Under 30
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1
| Unlimited Data
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stringlengths 5
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|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
67 | 6 | 42.53 | 0 | null | null | 47 | Redwood City | 2,939 | Two Year | United States | 9796-BPKIW | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.499411, -122.196318 | 37.499411 | -122.196318 | 0 | 69.95 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 32,368 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 8 | 562.7 | 0 | 340.24 | 0 | 902.94 | 0 | 1 | 94063 |
57 | 13 | 25.11 | 0 | null | null | 78 | Indio | 2,604 | One Year | United States | 5032-USPKF | Stayed | 0 | 1 | Female | 1 | DSL | 33.752938, -116.230055 | 33.752938 | -116.230055 | 0 | 84.1 | 1 | 0 | 0 | null | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 2,743 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 38 | 3,187.65 | 0 | 954.18 | 0 | 4,141.83 | 0 | 1 | 92203 |
19 | 71 | 0 | 0 | null | null | 44 | Pleasanton | 2,564 | Two Year | United States | 7665-NKLAV | Stayed | 1 | 1 | Female | 1 | Cable | 37.633361, -121.862395 | 37.633361 | -121.862395 | 1 | 40.65 | 0 | 3 | 5 | null | 0 | 1 | 0 | 1 | Credit Card | 0 | 36,669 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 36 | 1,547.35 | 0 | 0 | 0 | 1,547.35 | 1 | 1 | 94566 |
41 | 23 | 3.2 | 0 | null | null | 31 | Fullerton | 5,037 | Two Year | United States | 2990-OGYTD | Stayed | 0 | 1 | Female | 1 | DSL | 33.879983, -117.895482 | 33.879983 | -117.895482 | 1 | 86.15 | 1 | 0 | 1 | Offer A | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 34,592 | 1 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 67 | 5,883.85 | 0 | 214.4 | 0 | 6,098.25 | 0 | 1 | 92831 |
68 | 30 | 23.82 | 1 | Competitor | Competitor had better devices | 83 | El Centro | 3,553 | Month-to-Month | United States | 1980-KXVPM | Churned | 0 | 0 | Female | 1 | Fiber Optic | 32.770393, -115.60915 | 32.770393 | -115.60915 | 0 | 75.05 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 43,712 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 0 | 3 | 256.25 | 0 | 71.46 | 0 | 327.71 | 0 | 1 | 92243 |
48 | 19 | 44.45 | 0 | null | null | 26 | San Diego | 2,827 | Month-to-Month | United States | 2587-EKXTS | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 32.765299, -117.122565 | 32.765299 | -117.122565 | 0 | 111.5 | 1 | 0 | 0 | Offer B | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 33,083 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 44 | 4,915.15 | 0 | 1,955.8 | 0 | 6,870.95 | 0 | 1 | 92116 |
39 | 0 | 30.14 | 0 | null | null | 72 | Heber | 5,971 | Two Year | United States | 1460-UZPRJ | Stayed | 0 | 0 | Male | 0 | null | 32.730583, -115.501083 | 32.730583 | -115.501083 | 1 | 19.95 | 0 | 0 | 7 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 3,535 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 60 | 1,258.15 | 0 | 1,808.4 | 0 | 3,066.55 | 0 | 0 | 92249 |
56 | 7 | 42.33 | 0 | null | null | 42 | Santa Clara | 5,395 | One Year | United States | 8331-ZXFOE | Stayed | 0 | 1 | Female | 1 | Cable | 37.393554, -121.965114 | 37.393554 | -121.965114 | 0 | 71.1 | 1 | 0 | 0 | null | 1 | 1 | 1 | 0 | Credit Card | 1 | 13,031 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 58 | 4,299.2 | 0 | 2,455.14 | 0 | 6,754.34 | 0 | 1 | 95054 |
29 | 59 | 12.32 | 0 | null | null | 52 | Mather | 4,505 | Two Year | United States | 8039-ACLPL | Stayed | 0 | 1 | Female | 1 | DSL | 38.549822, -121.266725 | 38.549822 | -121.266725 | 1 | 68.75 | 0 | 0 | 6 | Offer A | 1 | 1 | 0 | 1 | Credit Card | 1 | 929 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 72 | 4,888.2 | 0 | 887.04 | 0 | 5,775.24 | 1 | 1 | 95655 |
32 | 16 | 0 | 0 | null | null | 47 | Los Angeles | 4,934 | Two Year | United States | 5360-XGYAZ | Stayed | 1 | 1 | Male | 1 | DSL | 33.994524, -118.149953 | 33.994524 | -118.149953 | 1 | 65.65 | 0 | 1 | 1 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 0 | 9,805 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 72 | 4,664.5 | 60 | 0 | 0 | 4,724.5 | 0 | 0 | 90040 |
58 | 21 | 42.85 | 0 | null | null | 38 | Jamestown | 5,012 | Two Year | United States | 0455-ENTCR | Stayed | 0 | 0 | Male | 1 | DSL | 37.84771, -120.486589 | 37.84771 | -120.486589 | 1 | 85.25 | 1 | 0 | 1 | null | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 9,559 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 66 | 5,538.35 | 0 | 2,828.1 | 0 | 8,366.45 | 0 | 1 | 95327 |
40 | 22 | 19.32 | 1 | Attitude | Attitude of support person | 91 | Taft | 2,199 | Month-to-Month | United States | 5393-RXQSZ | Churned | 0 | 0 | Male | 1 | Fiber Optic | 35.184837, -119.402525 | 35.184837 | -119.402525 | 0 | 79.6 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 14,937 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 1 | 79.6 | 0 | 19.32 | 0 | 98.92 | 0 | 1 | 93268 |
48 | 0 | 10.67 | 0 | null | null | 36 | Lakehead | 6,002 | Two Year | United States | 8043-PNYSD | Stayed | 1 | 0 | Male | 0 | null | 40.883853, -122.418258 | 40.883853 | -122.418258 | 1 | 19.55 | 0 | 2 | 4 | Offer B | 0 | 0 | 0 | 1 | Mailed Check | 1 | 1,236 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 63 | 1,245.6 | 0 | 672.21 | 0 | 1,917.81 | 0 | 0 | 96051 |
31 | 2 | 39.62 | 0 | null | null | 54 | San Joaquin | 4,384 | Month-to-Month | United States | 1818-ESQMW | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 36.600193, -120.153393 | 36.600193 | -120.153393 | 0 | 89.2 | 0 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 4,318 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 27 | 2,383.6 | 0 | 1,069.74 | 0 | 3,453.34 | 0 | 1 | 93660 |
32 | 19 | 27.7 | 1 | Dissatisfaction | Limited range of services | 79 | North Fork | 2,756 | Month-to-Month | United States | 2609-IAICY | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.244307, -119.470256 | 37.244307 | -119.470256 | 0 | 77.15 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 3,376 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 77.15 | 10 | 27.7 | 0 | 114.85 | 0 | 0 | 93643 |
25 | 52 | 8.95 | 0 | null | null | 71 | Modesto | 4,704 | Month-to-Month | United States | 4291-SHSBH | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.639029, -120.964772 | 37.639029 | -120.964772 | 0 | 69.55 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 27,135 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 7 | 521.35 | 0 | 62.65 | 0 | 584 | 1 | 1 | 95354 |
46 | 19 | 16.55 | 1 | Other | Don't know | 92 | Westwood | 4,779 | Month-to-Month | United States | 1086-LXKFY | Churned | 0 | 0 | Female | 1 | Fiber Optic | 40.271535, -121.018087 | 40.271535 | -121.018087 | 1 | 69.1 | 0 | 0 | 1 | Offer E | 0 | 0 | 1 | 1 | Credit Card | 1 | 4,158 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 1 | 69.1 | 0 | 16.55 | 0 | 85.65 | 0 | 1 | 96137 |
25 | 73 | 22.73 | 0 | null | null | 66 | Oakland | 4,551 | Month-to-Month | United States | 4191-XOVOM | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.828416, -122.216005 | 37.828416 | -122.216005 | 0 | 105.4 | 1 | 0 | 0 | Offer B | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 36,517 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 63 | 6,713.2 | 130 | 1,431.99 | 0 | 8,275.19 | 1 | 0 | 94611 |
52 | 22 | 0 | 0 | null | null | 29 | Amboy | 3,030 | Month-to-Month | United States | 8676-OOQEJ | Stayed | 0 | 0 | Male | 1 | Cable | 34.559882, -115.637164 | 34.559882 | -115.637164 | 0 | 30.5 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 0 | 42 | 1 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 4 | 118.4 | 0 | 0 | 0 | 118.4 | 0 | 1 | 92304 |
46 | 0 | 31.6 | 0 | null | null | 51 | Weaverville | 2,185 | One Year | United States | 2387-KDZQY | Stayed | 0 | 0 | Male | 0 | null | 40.759401, -122.939337 | 40.759401 | -122.939337 | 0 | 20.1 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 3,749 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 17 | 279.5 | 0 | 537.2 | 0 | 816.7 | 0 | 0 | 96093 |
60 | 22 | 19.58 | 0 | null | null | 79 | Los Angeles | 4,730 | Two Year | United States | 3654-ARMGP | Stayed | 0 | 1 | Female | 1 | DSL | 34.037251, -118.423573 | 34.037251 | -118.423573 | 0 | 88.65 | 1 | 0 | 0 | null | 1 | 0 | 0 | 0 | Credit Card | 1 | 24,505 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 61 | 5,321.25 | 0 | 1,194.38 | 0 | 6,515.63 | 0 | 1 | 90064 |
62 | 0 | 33.06 | 1 | Attitude | Attitude of support person | 95 | Seal Beach | 4,500 | Month-to-Month | United States | 6861-OKBCE | Churned | 1 | 0 | Female | 0 | null | 33.75462, -118.071128 | 33.75462 | -118.071128 | 0 | 20.1 | 0 | 3 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 24,180 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 11 | 221.35 | 0 | 363.66 | 0 | 585.01 | 0 | 0 | 90740 |
22 | 59 | 44.28 | 1 | Competitor | Competitor had better devices | 73 | Sacramento | 2,961 | Month-to-Month | United States | 5729-KLZAR | Churned | 0 | 0 | Female | 1 | Fiber Optic | 38.550722, -121.457314 | 38.550722 | -121.457314 | 1 | 80.85 | 0 | 0 | 1 | Offer E | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 14,966 | 0 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 0 | 4 | 302.75 | 40 | 177.12 | 0 | 519.87 | 1 | 0 | 95817 |
44 | 19 | 37 | 0 | null | null | 43 | Lathrop | 5,240 | Two Year | United States | 1897-OKVMW | Stayed | 1 | 1 | Female | 1 | DSL | 37.80821, -121.308401 | 37.80821 | -121.308401 | 1 | 90.6 | 1 | 1 | 3 | null | 1 | 1 | 1 | 1 | Mailed Check | 1 | 10,834 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 64 | 5,817.45 | 0 | 2,368 | 0 | 8,185.45 | 0 | 1 | 95330 |
52 | 0 | 25.05 | 0 | null | null | 42 | Downey | 5,874 | Two Year | United States | 2587-YNLES | Stayed | 1 | 0 | Female | 0 | null | 33.956228, -118.120993 | 33.956228 | -118.120993 | 1 | 20.1 | 0 | 1 | 4 | Offer E | 0 | 0 | 0 | 1 | Credit Card | 1 | 24,908 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 6 | 100.35 | 0 | 150.3 | 0 | 250.65 | 0 | 0 | 90240 |
25 | 51 | 48.52 | 0 | null | null | 20 | Venice | 5,567 | Two Year | United States | 3963-RYFNS | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.991782, -118.479229 | 33.991782 | -118.479229 | 0 | 116.45 | 1 | 0 | 0 | Offer A | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 31,021 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 72 | 8,013.55 | 90 | 3,493.44 | 0 | 11,596.99 | 1 | 0 | 90291 |
42 | 22 | 47.43 | 0 | null | null | 55 | Oakland | 6,487 | Two Year | United States | 8413-YNHNV | Stayed | 0 | 1 | Male | 1 | DSL | 37.739113, -122.175602 | 37.739113 | -122.175602 | 0 | 90.65 | 1 | 0 | 0 | null | 1 | 1 | 0 | 0 | Credit Card | 1 | 31,392 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 69 | 6,322.1 | 0 | 3,272.67 | 0 | 9,594.77 | 0 | 1 | 94603 |
35 | 0 | 45.84 | 0 | null | null | 26 | Arroyo Grande | 2,198 | Month-to-Month | United States | 6469-QJKZW | Stayed | 0 | 0 | Female | 0 | null | 35.176236, -120.483243 | 35.176236 | -120.483243 | 1 | 20.15 | 0 | 0 | 5 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 24,499 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 4 | 91.4 | 0 | 183.36 | 0 | 274.76 | 0 | 0 | 93420 |
56 | 18 | 4.56 | 0 | null | null | 62 | Oak Park | 4,272 | Two Year | United States | 0378-CJKPV | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.19225, -118.776874 | 34.19225 | -118.776874 | 1 | 112.1 | 1 | 0 | 1 | null | 1 | 1 | 0 | 1 | Credit Card | 1 | 14,814 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 7,965.95 | 0 | 328.32 | 18.88 | 8,275.39 | 0 | 1 | 91377 |
20 | 52 | 20.41 | 0 | null | null | 46 | Lawndale | 5,427 | One Year | United States | 8561-NMTBD | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 33.88856, -118.351813 | 33.88856 | -118.351813 | 1 | 112.35 | 1 | 3 | 3 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 33,300 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 67 | 7,388.45 | 0 | 1,367.47 | 0 | 8,755.92 | 1 | 1 | 90260 |
61 | 24 | 31.43 | 0 | null | null | 58 | Manhattan Beach | 5,014 | Month-to-Month | United States | 8887-IPQNC | Stayed | 0 | 0 | Female | 1 | DSL | 33.889632, -118.39737 | 33.889632 | -118.39737 | 1 | 44.25 | 0 | 0 | 4 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 33,758 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 7 | 313.45 | 0 | 220.01 | 0 | 533.46 | 0 | 0 | 90266 |
74 | 21 | 23.18 | 0 | null | null | 27 | Yermo | 2,416 | One Year | United States | 4612-SSVHJ | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 35.013299, -116.834092 | 35.013299 | -116.834092 | 0 | 81.45 | 0 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,195 | 0 | Q3 | 0 | 5 | 1 | California | 1 | 1 | 0 | 20 | 1,671.6 | 0 | 463.6 | 0 | 2,135.2 | 0 | 1 | 92398 |
62 | 53 | 5.67 | 1 | Competitor | Competitor offered higher download speeds | 77 | Agoura Hills | 5,560 | Month-to-Month | United States | 8450-JOVAH | Churned | 1 | 0 | Male | 1 | DSL | 34.129058, -118.759788 | 34.129058 | -118.759788 | 1 | 56.7 | 1 | 3 | 1 | null | 0 | 1 | 0 | 1 | Credit Card | 1 | 25,303 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 2 | 113.55 | 0 | 11.34 | 0 | 124.89 | 0 | 1 | 91301 |
38 | 4 | 38.8 | 1 | Price | Price too high | 85 | Samoa | 2,485 | Month-to-Month | United States | 1853-UDXBW | Churned | 0 | 0 | Male | 1 | Fiber Optic | 40.809636, -124.189977 | 40.809636 | -124.189977 | 1 | 70 | 0 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 395 | 0 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 0 | 1 | 70 | 0 | 38.8 | 0 | 108.8 | 0 | 1 | 95564 |
30 | 59 | 26.47 | 0 | null | null | 71 | Stanton | 5,072 | Two Year | United States | 8174-TBVCF | Stayed | 0 | 1 | Female | 1 | DSL | 33.801869, -117.995068 | 33.801869 | -117.995068 | 1 | 94.8 | 1 | 0 | 7 | Offer A | 1 | 1 | 1 | 1 | Credit Card | 1 | 29,694 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 70 | 6,859.05 | 0 | 1,852.9 | 0 | 8,711.95 | 0 | 1 | 90680 |
27 | 48 | 10.05 | 0 | null | null | 35 | San Jose | 5,301 | Two Year | United States | 3716-LRGXK | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 37.270938, -121.851046 | 37.270938 | -121.851046 | 1 | 101.15 | 1 | 0 | 0 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 36,944 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 60 | 6,067.4 | 0 | 603 | 0 | 6,670.4 | 1 | 1 | 95136 |
21 | 27 | 28.02 | 0 | null | null | 29 | Hayward | 5,872 | Two Year | United States | 8766-PAFNE | Stayed | 0 | 1 | Male | 1 | DSL | 37.62984, -122.120843 | 37.62984 | -122.120843 | 1 | 79.1 | 0 | 0 | 6 | Offer A | 1 | 0 | 1 | 1 | Credit Card | 1 | 27,311 | 1 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 71 | 5,564.85 | 0 | 1,989.42 | 0 | 7,554.27 | 1 | 1 | 94545 |
28 | 48 | 0 | 0 | null | null | 48 | Smartville | 4,624 | One Year | United States | 4654-GGUII | Stayed | 0 | 0 | Female | 1 | DSL | 39.176595, -121.291692 | 39.176595 | -121.291692 | 0 | 40.2 | 0 | 0 | 0 | null | 1 | 1 | 1 | 0 | Credit Card | 0 | 963 | 1 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 18 | 711.95 | 90 | 0 | 0 | 801.95 | 1 | 0 | 95977 |
76 | 22 | 12.46 | 1 | Dissatisfaction | Network reliability | 67 | Riverside | 5,948 | Month-to-Month | United States | 2506-TNFCO | Churned | 0 | 0 | Female | 1 | Fiber Optic | 34.004379, -117.447864 | 34.004379 | -117.447864 | 1 | 69.55 | 0 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 63,999 | 0 | Q3 | 1 | 2 | 1 | California | 0 | 0 | 0 | 1 | 69.55 | 0 | 12.46 | 0 | 82.01 | 0 | 1 | 92509 |
63 | 24 | 38.83 | 0 | null | null | 48 | Whittier | 5,568 | Two Year | United States | 9530-GRMJG | Stayed | 1 | 1 | Male | 1 | DSL | 34.007353, -118.033683 | 34.007353 | -118.033683 | 1 | 84.1 | 1 | 3 | 4 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 32,050 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 70 | 5,979.7 | 0 | 2,718.1 | 0 | 8,697.8 | 0 | 1 | 90601 |
66 | 22 | 26.22 | 1 | Dissatisfaction | Service dissatisfaction | 87 | Lucerne Valley | 5,527 | Month-to-Month | United States | 4201-JMNGR | Churned | 0 | 1 | Female | 1 | Cable | 34.508417, -116.856103 | 34.508417 | -116.856103 | 0 | 55.8 | 0 | 0 | 0 | Offer E | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 5,256 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 0 | 1 | 55.8 | 0 | 26.22 | 0 | 82.02 | 0 | 1 | 92356 |
33 | 14 | 0 | 0 | null | null | 54 | Morro Bay | 4,099 | Month-to-Month | United States | 3841-CONLJ | Joined | 0 | 0 | Female | 1 | DSL | 35.369553, -120.763864 | 35.369553 | -120.763864 | 1 | 35 | 0 | 0 | 9 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 0 | 10,909 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 1 | 35 | 0 | 0 | 0 | 35 | 0 | 1 | 93442 |
78 | 28 | 18.39 | 1 | Attitude | Attitude of support person | 91 | Yorba Linda | 4,196 | Month-to-Month | United States | 3419-SNJJD | Churned | 0 | 1 | Female | 1 | Fiber Optic | 33.884073, -117.732197 | 33.884073 | -117.732197 | 1 | 105.25 | 1 | 0 | 3 | Offer B | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 20,893 | 0 | Q3 | 1 | 1 | 1 | California | 1 | 0 | 1 | 65 | 6,786.4 | 0 | 1,195.35 | 0 | 7,981.75 | 0 | 1 | 92887 |
26 | 59 | 11.85 | 0 | null | null | 30 | Seiad Valley | 4,213 | Two Year | United States | 8639-NHQEI | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 41.924174, -123.260788 | 41.924174 | -123.260788 | 1 | 95.9 | 1 | 3 | 9 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 332 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 72 | 6,954.15 | 0 | 853.2 | 0 | 7,807.35 | 1 | 1 | 96086 |
25 | 30 | 49.7 | 1 | Other | Don't know | 71 | Campo Seco | 3,498 | Month-to-Month | United States | 2037-SGXHH | Churned | 0 | 1 | Male | 1 | Fiber Optic | 38.233879, -120.861666 | 38.233879 | -120.861666 | 1 | 94.65 | 1 | 0 | 1 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 75 | 0 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 1 | 38 | 3,624.3 | 0 | 1,888.6 | 0 | 5,512.9 | 1 | 1 | 95226 |
56 | 0 | 15.79 | 1 | Price | Long distance charges | 94 | San Bernardino | 2,279 | One Year | United States | 6598-RFFVI | Churned | 0 | 0 | Male | 0 | null | 34.142747, -117.300864 | 34.142747 | -117.300864 | 0 | 19.3 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 24,644 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 2 | 28.3 | 0 | 31.58 | 0 | 59.88 | 0 | 0 | 92405 |
71 | 14 | 15.28 | 1 | Attitude | Attitude of support person | 79 | Glendale | 4,499 | Month-to-Month | United States | 8080-DDEMJ | Churned | 0 | 0 | Male | 1 | Cable | 34.136306, -118.26036 | 34.136306 | -118.26036 | 0 | 45.1 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 17,015 | 0 | Q3 | 0 | 2 | 1 | California | 0 | 0 | 0 | 1 | 45.1 | 0 | 15.28 | 0 | 60.38 | 0 | 1 | 91204 |
49 | 26 | 20.37 | 0 | null | null | 20 | Montara | 4,582 | Month-to-Month | United States | 2027-WKXMW | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.540582, -122.509594 | 37.540582 | -122.509594 | 1 | 108.75 | 1 | 0 | 10 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 2,346 | 1 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 63 | 6,871.7 | 0 | 1,283.31 | 0 | 8,155.01 | 0 | 1 | 94037 |
55 | 19 | 42.14 | 1 | Other | Don't know | 81 | San Diego | 2,071 | One Year | United States | 2321-OMBXY | Churned | 0 | 0 | Female | 1 | DSL | 32.85723, -117.209759 | 32.85723 | -117.209774 | 1 | 80.3 | 0 | 0 | 1 | Offer C | 1 | 1 | 0 | 1 | Credit Card | 1 | 34,902 | 1 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 38 | 3,058.65 | 0 | 1,601.32 | 0 | 4,659.97 | 0 | 1 | 92122 |
27 | 41 | 39.67 | 0 | null | null | 66 | Forestville | 5,179 | One Year | United States | 1599-MMYRQ | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 38.499302, -122.92444 | 38.499302 | -122.92444 | 1 | 81.45 | 0 | 3 | 1 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 6,216 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 62 | 4,983.05 | 0 | 2,459.54 | 14.15 | 7,428.44 | 1 | 1 | 95436 |
59 | 29 | 10.03 | 0 | null | null | 73 | Upper Lake | 4,298 | One Year | United States | 1834-ABKHQ | Stayed | 1 | 1 | Female | 1 | Cable | 39.220368, -122.907693 | 39.220368 | -122.907693 | 1 | 50.95 | 0 | 2 | 2 | Offer B | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 2,344 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 52 | 2,610.65 | 0 | 521.56 | 0 | 3,132.21 | 0 | 1 | 95485 |
75 | 2 | 21.38 | 0 | null | null | 61 | Big Pine | 6,268 | Two Year | United States | 6919-ELBGL | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 37.245505, -118.062943 | 37.245505 | -118.062943 | 1 | 114.95 | 1 | 0 | 3 | Offer A | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 1,826 | 1 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 1 | 72 | 8,196.4 | 0 | 1,539.36 | 0 | 9,735.76 | 0 | 1 | 93513 |
49 | 28 | 48.45 | 0 | null | null | 77 | Los Angeles | 5,276 | One Year | United States | 4906-ZHGPK | Stayed | 0 | 0 | Male | 1 | DSL | 34.108455, -118.362081 | 34.108455 | -118.362081 | 1 | 70.7 | 1 | 0 | 3 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 49,839 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 54 | 3,770 | 0 | 2,616.3 | 0 | 6,386.3 | 0 | 1 | 90046 |
54 | 6 | 12.95 | 0 | null | null | 41 | Santa Cruz | 3,880 | Month-to-Month | United States | 0356-ERHVT | Stayed | 0 | 0 | Male | 1 | Cable | 36.974575, -121.991149 | 36.974575 | -121.991149 | 1 | 45.9 | 0 | 0 | 1 | Offer D | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 36,631 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 11 | 521.9 | 0 | 142.45 | 0 | 664.35 | 0 | 1 | 95062 |
50 | 25 | 41.08 | 0 | null | null | 62 | Rio Oso | 2,044 | Month-to-Month | United States | 6856-RAURS | Joined | 0 | 0 | Female | 1 | Fiber Optic | 38.954144, -121.482536 | 38.954144 | -121.482536 | 0 | 74.9 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 947 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 2 | 136.05 | 0 | 82.16 | 0 | 218.21 | 0 | 1 | 95674 |
35 | 23 | 40.71 | 0 | null | null | 53 | Half Moon Bay | 5,313 | Month-to-Month | United States | 5055-MGMGF | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.45567, -122.407992 | 37.45567 | -122.407992 | 1 | 105.05 | 1 | 0 | 3 | Offer B | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 17,929 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 65 | 6,914.95 | 60 | 2,646.15 | 0 | 9,621.1 | 0 | 0 | 94019 |
26 | 59 | 14.78 | 1 | Competitor | Competitor made better offer | 76 | San Diego | 2,431 | Month-to-Month | United States | 6905-NIQIN | Churned | 0 | 0 | Male | 1 | DSL | 32.85723, -117.209776 | 32.85723 | -117.209774 | 0 | 50.65 | 0 | 0 | 0 | Offer E | 1 | 0 | 0 | 0 | Credit Card | 1 | 34,902 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 1 | 0 | 1 | 50.65 | 0 | 14.78 | 0 | 65.43 | 1 | 1 | 92122 |
53 | 0 | 16.13 | 0 | null | null | 73 | Valley Center | 2,681 | Month-to-Month | United States | 9364-YKUVW | Stayed | 0 | 0 | Male | 0 | null | 33.25283, -116.986079 | 33.25283 | -116.986079 | 0 | 19.8 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Mailed Check | 1 | 14,575 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 15 | 309.4 | 0 | 241.95 | 0 | 551.35 | 0 | 0 | 92082 |
24 | 0 | 26.02 | 0 | null | null | 39 | Magalia | 2,400 | One Year | United States | 1345-ZUKID | Stayed | 0 | 0 | Male | 0 | null | 39.933852, -121.584371 | 39.933852 | -121.584371 | 0 | 19.35 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Mailed Check | 1 | 11,168 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 14 | 324.8 | 0 | 364.28 | 0 | 689.08 | 1 | 0 | 95954 |
42 | 29 | 35.62 | 0 | null | null | 56 | Sacramento | 3,207 | Month-to-Month | United States | 6234-PFPXL | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 38.486502, -121.334051 | 38.486502 | -121.334051 | 1 | 95.9 | 1 | 0 | 6 | null | 0 | 1 | 0 | 1 | Credit Card | 1 | 11,396 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 22 | 2,234.95 | 0 | 783.64 | 0 | 3,018.59 | 0 | 1 | 95829 |
31 | 18 | 9.29 | 0 | null | null | 38 | Laytonville | 5,748 | Two Year | United States | 1930-QPBVZ | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 39.806141, -123.531098 | 39.806141 | -123.531098 | 1 | 95.1 | 0 | 2 | 3 | Offer A | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 2,706 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 68 | 6,683.4 | 0 | 631.72 | 0 | 7,315.12 | 0 | 1 | 95454 |
32 | 15 | 28.57 | 0 | null | null | 36 | Encino | 4,382 | Month-to-Month | United States | 2604-IJPDU | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 34.150354, -118.518292 | 34.150354 | -118.518292 | 1 | 96.55 | 0 | 0 | 0 | Offer D | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 27,614 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 20 | 1,901.65 | 0 | 571.4 | 0 | 2,473.05 | 0 | 1 | 91316 |
57 | 13 | 29.55 | 0 | null | null | 20 | Winterhaven | 2,464 | Month-to-Month | United States | 8456-QDAVC | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 32.852947, -114.850784 | 32.852947 | -114.850784 | 0 | 78.7 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 3,663 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 19 | 1,495.1 | 0 | 561.45 | 26.84 | 2,029.71 | 0 | 1 | 92283 |
68 | 25 | 28.12 | 1 | Price | Extra data charges | 87 | Pacific Palisades | 2,373 | Month-to-Month | United States | 4325-NFSKC | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.079449, -118.548306 | 34.079449 | -118.548306 | 0 | 90.6 | 1 | 0 | 0 | Offer D | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 22,548 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 1 | 19 | 1,660 | 0 | 534.28 | 0 | 2,194.28 | 0 | 1 | 90272 |
42 | 24 | 36.96 | 0 | null | null | 37 | Santa Barbara | 5,968 | Month-to-Month | United States | 6629-LADHQ | Joined | 0 | 0 | Female | 1 | DSL | 34.406256, -119.726936 | 34.406256 | -119.726936 | 0 | 50.95 | 0 | 0 | 0 | Offer E | 0 | 1 | 0 | 0 | Credit Card | 1 | 10,986 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 2 | 123.05 | 0 | 73.92 | 0 | 196.97 | 0 | 1 | 93109 |
69 | 18 | 46.67 | 0 | null | null | 57 | Rio Linda | 5,679 | Two Year | United States | 4007-NHVHI | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 38.688764, -121.457596 | 38.688764 | -121.457596 | 0 | 96.85 | 1 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 14,010 | 0 | Q3 | 0 | 3 | 1 | California | 1 | 1 | 0 | 56 | 5,219.65 | 0 | 2,613.52 | 0 | 7,833.17 | 0 | 1 | 95673 |
26 | 0 | 32.32 | 0 | null | null | 27 | Keyes | 4,177 | Month-to-Month | United States | 6838-HVLXG | Stayed | 0 | 0 | Female | 0 | null | 37.555631, -120.911653 | 37.555631 | -120.911653 | 0 | 20.3 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Mailed Check | 1 | 2,130 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 12 | 246.7 | 0 | 387.84 | 0 | 634.54 | 1 | 0 | 95328 |
36 | 20 | 10.97 | 0 | null | null | 37 | Emeryville | 6,045 | Two Year | United States | 7649-SIJJF | Stayed | 0 | 1 | Male | 1 | DSL | 37.83726, -122.287648 | 37.83726 | -122.287648 | 1 | 80.1 | 1 | 0 | 5 | Offer A | 1 | 1 | 1 | 1 | Credit Card | 1 | 24,589 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 71 | 5,585.4 | 0 | 778.87 | 0 | 6,364.27 | 0 | 1 | 94608 |
57 | 53 | 30.41 | 0 | null | null | 79 | San Jose | 4,275 | Month-to-Month | United States | 6891-JPYFF | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 37.304681, -121.809955 | 37.304681 | -121.809955 | 1 | 105.25 | 1 | 3 | 1 | Offer B | 1 | 1 | 1 | 1 | Credit Card | 1 | 37,127 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 48 | 4,997.5 | 0 | 1,459.68 | 1.66 | 6,455.52 | 0 | 1 | 95121 |
78 | 25 | 43.66 | 1 | Attitude | Attitude of support person | 86 | San Pablo | 5,655 | Month-to-Month | United States | 3754-DXMRT | Churned | 0 | 0 | Male | 1 | DSL | 37.980269, -122.342635 | 37.980269 | -122.342635 | 0 | 44.15 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 55,720 | 0 | Q3 | 0 | 2 | 1 | California | 0 | 0 | 0 | 2 | 92.65 | 0 | 87.32 | 0 | 179.97 | 0 | 1 | 94806 |
51 | 56 | 39.55 | 0 | null | null | 54 | El Segundo | 5,613 | Month-to-Month | United States | 5630-AHZIL | Joined | 1 | 0 | Female | 1 | DSL | 33.917145, -118.401554 | 33.917145 | -118.401554 | 0 | 64.5 | 0 | 3 | 0 | Offer E | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 16,041 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 3 | 177.4 | 60 | 118.65 | 0 | 356.05 | 0 | 0 | 90245 |
22 | 82 | 25.33 | 0 | null | null | 23 | Orinda | 5,531 | One Year | United States | 2483-XSSMZ | Stayed | 0 | 0 | Female | 1 | DSL | 37.873916, -122.20522 | 37.873916 | -122.20522 | 0 | 47.85 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 17,964 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 39 | 1,886.4 | 70 | 987.87 | 0 | 2,944.27 | 1 | 0 | 94563 |
53 | 20 | 31.49 | 1 | Price | Long distance charges | 72 | Lakewood | 2,206 | Month-to-Month | United States | 5955-ERIHD | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.840524, -118.148403 | 33.840524 | -118.148403 | 1 | 94.7 | 1 | 0 | 1 | Offer D | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 30,173 | 0 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 18 | 1,687.95 | 0 | 566.82 | 0 | 2,254.77 | 0 | 1 | 90712 |
23 | 27 | 0 | 0 | null | null | 38 | Santa Ana | 6,404 | Two Year | United States | 7340-KEFQE | Stayed | 1 | 0 | Female | 1 | Cable | 33.748635, -117.906125 | 33.748635 | -117.906125 | 1 | 34.2 | 0 | 2 | 7 | Offer B | 0 | 1 | 0 | 1 | Bank Withdrawal | 0 | 70,011 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 1 | 0 | 51 | 1,782 | 0 | 0 | 9.39 | 1,772.61 | 1 | 1 | 92703 |
63 | 17 | 23.15 | 0 | null | null | 62 | Canoga Park | 4,240 | Two Year | United States | 8071-SBTRN | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.224377, -118.632656 | 34.224377 | -118.632656 | 0 | 111.15 | 1 | 0 | 0 | null | 1 | 1 | 1 | 0 | Credit Card | 1 | 49,242 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 70 | 7,737.55 | 0 | 1,620.5 | 46.26 | 9,311.79 | 0 | 1 | 91304 |
34 | 22 | 0 | 0 | null | null | 48 | Agoura Hills | 4,699 | Month-to-Month | United States | 0975-VOOVL | Joined | 0 | 0 | Female | 1 | DSL | 34.129058, -118.759788 | 34.129058 | -118.759788 | 0 | 29.2 | 0 | 0 | 0 | null | 1 | 0 | 0 | 0 | Credit Card | 0 | 25,303 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 3 | 98.5 | 0 | 0 | 0 | 98.5 | 0 | 1 | 91301 |
44 | 16 | 12.17 | 0 | null | null | 23 | San Jose | 4,126 | One Year | United States | 6874-SGLHU | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.304681, -121.809955 | 37.304681 | -121.809955 | 0 | 97 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 37,127 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 30 | 3,021.3 | 0 | 365.1 | 0 | 3,386.4 | 0 | 1 | 95121 |
48 | 15 | 9.76 | 0 | null | null | 39 | Palomar Mountain | 4,480 | One Year | United States | 1334-PDUKM | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.309852, -116.823091 | 33.309852 | -116.823091 | 1 | 86.45 | 1 | 0 | 5 | Offer A | 1 | 0 | 0 | 1 | Credit Card | 1 | 234 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 68 | 5,762.95 | 150 | 663.68 | 0 | 6,576.63 | 0 | 0 | 92060 |
70 | 22 | 0 | 0 | null | null | 61 | Merced | 4,277 | Two Year | United States | 9000-PLFUZ | Stayed | 0 | 0 | Female | 1 | DSL | 37.255637, -120.493537 | 37.255637 | -120.493537 | 1 | 49.45 | 0 | 0 | 3 | null | 1 | 0 | 1 | 1 | Credit Card | 0 | 59,289 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 1 | 60 | 2,907.55 | 40 | 0 | 0 | 2,947.55 | 0 | 0 | 95340 |
47 | 4 | 0 | 0 | null | null | 70 | San Pedro | 5,268 | One Year | United States | 2144-ESWKO | Stayed | 0 | 1 | Male | 1 | Cable | 33.744119, -118.31448 | 33.744119 | -118.31448 | 0 | 35.2 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 | Credit Card | 0 | 21,279 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 43 | 1,463.7 | 0 | 0 | 0 | 1,463.7 | 0 | 1 | 90732 |
72 | 30 | 14.65 | 0 | null | null | 36 | Dixon | 2,925 | Two Year | United States | 5857-TYBCJ | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 38.392821, -121.799917 | 38.392821 | -121.799917 | 1 | 89.2 | 1 | 0 | 6 | Offer B | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 18,529 | 0 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 1 | 44 | 4,040.2 | 0 | 644.6 | 0 | 4,684.8 | 0 | 1 | 95620 |
67 | 12 | 41.88 | 0 | null | null | 66 | Hathaway Pines | 4,025 | One Year | United States | 6242-MBHPK | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 38.184914, -120.364085 | 38.184914 | -120.364085 | 1 | 95.1 | 0 | 0 | 1 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 335 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 1 | 1 | 23 | 2,326.05 | 0 | 963.24 | 0 | 3,289.29 | 0 | 1 | 95233 |
56 | 56 | 28.15 | 0 | null | null | 47 | San Diego | 4,749 | Month-to-Month | United States | 4418-LZMSV | Stayed | 1 | 1 | Male | 1 | Cable | 32.697098, -117.116587 | 32.697098 | -117.116587 | 1 | 61.8 | 0 | 3 | 8 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 47,431 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 13 | 750.1 | 0 | 365.95 | 0 | 1,116.05 | 0 | 1 | 92113 |
53 | 0 | 14.86 | 0 | null | null | 30 | Los Angeles | 4,808 | Two Year | United States | 4086-WITJG | Stayed | 1 | 0 | Male | 0 | null | 34.027337, -118.28515 | 34.027337 | -118.28515 | 1 | 19.7 | 0 | 1 | 8 | Offer A | 0 | 0 | 0 | 1 | Credit Card | 1 | 45,025 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 71 | 1,301.1 | 0 | 1,055.06 | 0 | 2,356.16 | 0 | 0 | 90007 |
33 | 0 | 43.37 | 0 | null | null | 42 | Kneeland | 4,015 | Two Year | United States | 4565-NLZBV | Stayed | 0 | 0 | Female | 0 | null | 40.664483, -123.865325 | 40.664483 | -123.865325 | 1 | 24.65 | 1 | 0 | 5 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 264 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 71 | 1,710.15 | 0 | 3,079.27 | 0 | 4,789.42 | 0 | 0 | 95549 |
31 | 19 | 2.11 | 0 | null | null | 30 | Aliso Viejo | 5,534 | Month-to-Month | United States | 7691-KGKGP | Stayed | 1 | 0 | Male | 1 | DSL | 33.571259, -117.731917 | 33.571259 | -117.731917 | 1 | 65 | 0 | 1 | 9 | Offer B | 1 | 0 | 0 | 1 | Credit Card | 1 | 41,237 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 53 | 3,363.8 | 0 | 111.83 | 0 | 3,475.63 | 0 | 1 | 92656 |
43 | 16 | 6.7 | 1 | Other | Don't know | 84 | San Jacinto | 5,282 | Month-to-Month | United States | 1114-CENIM | Churned | 1 | 0 | Male | 1 | Cable | 33.806708, -117.02007 | 33.806708 | -117.02007 | 0 | 55 | 1 | 2 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 1 | 4,456 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 54 | 3,092.65 | 0 | 361.8 | 0 | 3,454.45 | 0 | 1 | 92582 |
66 | 20 | 44.9 | 0 | null | null | 49 | Coulterville | 5,261 | Month-to-Month | United States | 4833-QTJNO | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.722127, -120.110174 | 37.722127 | -120.110174 | 1 | 83.85 | 1 | 0 | 10 | null | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 2,271 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 0 | 67 | 5,588.8 | 0 | 3,008.3 | 0 | 8,597.1 | 0 | 1 | 95311 |
62 | 0 | 17.61 | 1 | Attitude | Attitude of support person | 83 | Stratford | 2,051 | Month-to-Month | United States | 5143-WMWOG | Churned | 0 | 0 | Male | 0 | null | 36.175255, -119.813805 | 36.175255 | -119.813805 | 0 | 19.95 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 1,729 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 1 | 19.95 | 0 | 17.61 | 0 | 37.56 | 0 | 0 | 93266 |
45 | 19 | 20.53 | 0 | null | null | 68 | San Diego | 5,926 | One Year | United States | 2805-EDJPQ | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 32.827238, -117.089287 | 32.827238 | -117.089287 | 1 | 99.75 | 1 | 0 | 9 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 30,206 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 56 | 5,608.4 | 0 | 1,149.68 | 0 | 6,758.08 | 0 | 1 | 92124 |
60 | 24 | 9.53 | 0 | null | null | 52 | Mad River | 5,421 | Month-to-Month | United States | 2960-NKRSO | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 40.390301, -123.412327 | 40.390301 | -123.412327 | 0 | 85.95 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 265 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 24 | 2,107.15 | 0 | 228.72 | 0 | 2,335.87 | 0 | 1 | 95552 |
19 | 82 | 27.24 | 0 | null | null | 54 | El Portal | 2,177 | Month-to-Month | United States | 7299-GNVPL | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 37.654551, -119.822984 | 37.654551 | -119.822984 | 1 | 84.4 | 0 | 2 | 5 | null | 1 | 1 | 0 | 1 | Mailed Check | 1 | 579 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 23 | 1,936.85 | 0 | 626.52 | 0 | 2,563.37 | 1 | 1 | 95318 |
58 | 11 | 20.93 | 0 | null | null | 35 | Vernalis | 5,915 | One Year | United States | 4525-VZCZG | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 37.609095, -121.263381 | 37.609095 | -121.263381 | 0 | 105.85 | 0 | 1 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 274 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 54 | 5,826.65 | 10 | 1,130.22 | 0 | 6,966.87 | 0 | 0 | 95385 |
44 | 19 | 40.15 | 1 | Attitude | Attitude of service provider | 69 | Aromas | 5,701 | Month-to-Month | United States | 3387-VATUS | Churned | 0 | 0 | Male | 1 | Fiber Optic | 36.878364, -121.629781 | 36.878364 | -121.629781 | 0 | 94.85 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 3,373 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 5 | 462.8 | 0 | 200.75 | 0 | 663.55 | 0 | 1 | 95004 |
51 | 17 | 7.66 | 1 | Attitude | Attitude of support person | 70 | Camptonville | 4,390 | Month-to-Month | United States | 3884-HCSWG | Churned | 0 | 0 | Female | 1 | Fiber Optic | 39.432127, -121.099287 | 39.432127 | -121.099287 | 0 | 70 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 632 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 17 | 1,144.5 | 80 | 130.22 | 0 | 1,354.72 | 0 | 0 | 95922 |
70 | 2 | 9.18 | 0 | null | null | 54 | Ranchita | 5,211 | Month-to-Month | United States | 2144-BFDSO | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.215251, -116.53633 | 33.215251 | -116.53633 | 1 | 108.75 | 1 | 0 | 1 | Offer B | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 339 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 1 | 1 | 50 | 5,431.9 | 0 | 459 | 0 | 5,890.9 | 0 | 1 | 92066 |
24 | 69 | 36.17 | 0 | null | null | 77 | Forest Falls | 5,712 | One Year | United States | 4547-FZJWE | Stayed | 0 | 0 | Male | 1 | DSL | 34.067699, -116.903891 | 34.067699 | -116.903891 | 1 | 59.45 | 0 | 0 | 5 | null | 0 | 1 | 0 | 1 | Credit Card | 1 | 958 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 55 | 3,157 | 40 | 1,989.35 | 0 | 5,186.35 | 1 | 0 | 92339 |
61 | 21 | 49.2 | 1 | Price | Extra data charges | 90 | Fremont | 4,525 | Month-to-Month | United States | 7593-JNWRU | Churned | 1 | 0 | Male | 1 | DSL | 37.505768, -121.962472 | 37.505768 | -121.962472 | 1 | 44.6 | 0 | 1 | 5 | Offer E | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 56,126 | 0 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 0 | 6 | 260.8 | 0 | 295.2 | 0 | 556 | 0 | 1 | 94538 |
21 | 53 | 32.85 | 1 | Other | Don't know | 80 | Fresno | 5,951 | Month-to-Month | United States | 3027-ZTDHO | Churned | 0 | 0 | Male | 1 | Fiber Optic | 36.732694, -119.783786 | 36.732694 | -119.783786 | 0 | 89.9 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 6,848 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 1 | 89.9 | 0 | 32.85 | 0 | 122.75 | 1 | 1 | 93721 |
31 | 0 | 9.33 | 0 | null | null | 33 | San Clemente | 4,954 | Two Year | United States | 5854-KSRBJ | Stayed | 1 | 0 | Male | 0 | null | 33.4725, -117.584273 | 33.4725 | -117.584273 | 1 | 25.4 | 1 | 1 | 10 | Offer A | 0 | 0 | 0 | 1 | Credit Card | 1 | 15,297 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 70 | 1,782.05 | 0 | 653.1 | 0 | 2,435.15 | 0 | 0 | 92673 |