Age
int64 19
80
| Avg Monthly GB Download
int64 0
85
| Avg Monthly Long Distance Charges
float64 0
50
| Churn
int64 0
1
| Churn Category
stringclasses 5
values | Churn Reason
stringclasses 20
values | Churn Score
int64 5
96
| City
stringlengths 3
22
| CLTV
int64 2k
6.5k
| Contract
stringclasses 3
values | Country
stringclasses 1
value | Customer ID
stringlengths 10
10
| Customer Status
stringclasses 3
values | Dependents
int64 0
1
| Device Protection Plan
int64 0
1
| Gender
stringclasses 2
values | Internet Service
int64 0
1
| Internet Type
stringclasses 3
values | Lat Long
stringlengths 18
22
| Latitude
float64 32.6
42
| Longitude
float64 -124.3
-114.19
| Married
int64 0
1
| Monthly Charge
float64 18.3
119
| Multiple Lines
int64 0
1
| Number of Dependents
int64 0
8
| Number of Referrals
int64 0
11
| Offer
stringclasses 5
values | Online Backup
int64 0
1
| Online Security
int64 0
1
| Paperless Billing
int64 0
1
| Partner
int64 0
1
| Payment Method
stringclasses 3
values | Phone Service
int64 0
1
| Population
int64 11
105k
| Premium Tech Support
int64 0
1
| Quarter
stringclasses 1
value | Referred a Friend
int64 0
1
| Satisfaction Score
int64 1
5
| Senior Citizen
int64 0
1
| State
stringclasses 1
value | Streaming Movies
int64 0
1
| Streaming Music
int64 0
1
| Streaming TV
int64 0
1
| Tenure in Months
int64 1
72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
int64 0
150
| Total Long Distance Charges
float64 0
3.56k
| Total Refunds
float64 0
49.8
| Total Revenue
float64 21.4
12k
| Under 30
int64 0
1
| Unlimited Data
int64 0
1
| Zip Code
stringlengths 5
5
|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
41 | 15 | 19.6 | 0 | null | null | 46 | Oakland | 5,905 | Two Year | United States | 8454-AATJP | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.80707, -122.297401 | 37.80707 | -122.297401 | 0 | 115.05 | 1 | 0 | 0 | Offer A | 1 | 1 | 0 | 0 | Credit Card | 1 | 21,054 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 72 | 8,405 | 0 | 1,411.2 | 0 | 9,816.2 | 0 | 1 | 94607 |
71 | 10 | 13.36 | 0 | null | null | 34 | Manchester | 4,204 | Two Year | United States | 7524-VRLPL | Stayed | 0 | 1 | Male | 1 | Cable | 38.966713, -123.586412 | 38.966713 | -123.586412 | 0 | 74.1 | 1 | 0 | 0 | Offer A | 0 | 1 | 0 | 0 | Credit Card | 1 | 586 | 1 | Q3 | 0 | 3 | 1 | California | 1 | 1 | 0 | 69 | 5,031 | 0 | 921.84 | 0 | 5,952.84 | 0 | 1 | 95459 |
48 | 21 | 27.24 | 1 | Attitude | Attitude of service provider | 87 | Solvang | 5,102 | Month-to-Month | United States | 0156-FVPTA | Churned | 0 | 0 | Male | 1 | DSL | 34.624399, -120.137875 | 34.624399 | -120.137875 | 1 | 54.2 | 0 | 0 | 1 | Offer D | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 7,958 | 1 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 0 | 22 | 1,152.7 | 0 | 599.28 | 0 | 1,751.98 | 0 | 1 | 93463 |
71 | 11 | 18.23 | 0 | null | null | 71 | Olympic Valley | 6,214 | Two Year | United States | 7426-WEIJX | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 39.191797, -120.212401 | 39.191797 | -120.212401 | 1 | 80.95 | 1 | 1 | 10 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 942 | 0 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 0 | 60 | 4,859.1 | 0 | 1,093.8 | 49.53 | 5,903.37 | 0 | 1 | 96146 |
74 | 0 | 27.95 | 1 | Attitude | Attitude of support person | 83 | Fellows | 5,432 | Month-to-Month | United States | 4160-AMJTL | Churned | 0 | 0 | Female | 0 | null | 35.215731, -119.57013 | 35.215731 | -119.57013 | 0 | 19.65 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 626 | 0 | Q3 | 0 | 2 | 1 | California | 0 | 0 | 0 | 8 | 164.3 | 0 | 223.6 | 0 | 387.9 | 0 | 0 | 93224 |
37 | 19 | 0 | 0 | null | null | 32 | West Hills | 4,043 | One Year | United States | 4115-UMJFQ | Stayed | 0 | 1 | Male | 1 | DSL | 34.199787, -118.68493 | 34.199787 | -118.68493 | 0 | 35.75 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 0 | 23,637 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 69 | 2,492.25 | 150 | 0 | 0 | 2,642.25 | 0 | 0 | 91307 |
20 | 82 | 43.47 | 1 | Competitor | Competitor made better offer | 91 | San Diego | 6,117 | One Year | United States | 0877-SDMBN | Churned | 0 | 1 | Female | 1 | Fiber Optic | 32.886925, -117.152162 | 32.886925 | -117.152162 | 0 | 103.95 | 1 | 0 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 74,232 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 54 | 5,639.05 | 0 | 2,347.38 | 0 | 7,986.43 | 1 | 1 | 92126 |
50 | 12 | 29.72 | 0 | null | null | 20 | Aguanga | 6,316 | One Year | United States | 3957-HHLMR | Stayed | 0 | 0 | Female | 1 | DSL | 33.482243, -116.827173 | 33.482243 | -116.827173 | 1 | 65.2 | 1 | 0 | 1 | Offer A | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 2,433 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 70 | 4,543.15 | 0 | 2,080.4 | 0 | 6,623.55 | 0 | 1 | 92536 |
60 | 19 | 44.05 | 0 | null | null | 35 | Smartville | 5,282 | Month-to-Month | United States | 3644-QXEHN | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 39.176595, -121.291692 | 39.176595 | -121.291692 | 1 | 97 | 0 | 1 | 1 | Offer D | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 963 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 13 | 1,334.45 | 0 | 572.65 | 0 | 1,907.1 | 0 | 1 | 95977 |
42 | 30 | 39.03 | 1 | Competitor | Competitor made better offer | 80 | San Diego | 5,055 | Month-to-Month | United States | 9689-PTNPG | Churned | 0 | 0 | Male | 1 | Fiber Optic | 32.886925, -117.152162 | 32.886925 | -117.152162 | 0 | 80.25 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 74,232 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 1 | 2 | 144.55 | 10 | 78.06 | 0 | 232.61 | 0 | 0 | 92126 |
43 | 16 | 5.52 | 0 | null | null | 51 | Weott | 3,315 | Month-to-Month | United States | 7356-IWLFW | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 40.310119, -123.909449 | 40.310119 | -123.909449 | 1 | 80 | 1 | 1 | 1 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 270 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 46 | 3,769.7 | 0 | 253.92 | 0 | 4,023.62 | 0 | 1 | 95571 |
24 | 73 | 41.21 | 0 | null | null | 22 | Rosamond | 4,259 | Two Year | United States | 8823-RLPWL | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.903052, -118.411251 | 34.903052 | -118.411251 | 1 | 110.65 | 1 | 0 | 5 | Offer A | 1 | 1 | 1 | 1 | Credit Card | 1 | 14,931 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 8,065.65 | 0 | 2,967.12 | 0 | 11,032.77 | 1 | 1 | 93560 |
36 | 5 | 27.88 | 0 | null | null | 24 | Carpinteria | 6,432 | One Year | United States | 9107-UKCKY | Stayed | 0 | 1 | Male | 1 | DSL | 34.441398, -119.513163 | 34.441398 | -119.513163 | 1 | 79.8 | 1 | 0 | 7 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 17,409 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 61 | 4,914.8 | 70 | 1,700.68 | 0 | 6,685.48 | 0 | 0 | 93013 |
49 | 0 | 25.4 | 1 | Price | Long distance charges | 87 | Cerritos | 5,398 | One Year | United States | 3705-PSNGL | Churned | 0 | 0 | Male | 0 | null | 33.8681, -118.067402 | 33.8681 | -118.067402 | 0 | 20.4 | 0 | 0 | 0 | Offer B | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 51,556 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 45 | 930.45 | 0 | 1,143 | 0 | 2,073.45 | 0 | 0 | 90703 |
64 | 27 | 2.67 | 0 | null | null | 68 | Northridge | 4,584 | One Year | United States | 8294-UIMBA | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 34.236683, -118.517588 | 34.236683 | -118.517588 | 0 | 94.4 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 32,307 | 1 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 30 | 2,638.1 | 0 | 80.1 | 0 | 2,718.2 | 0 | 1 | 91325 |
64 | 11 | 36.15 | 0 | null | null | 67 | Walnut Creek | 3,571 | One Year | United States | 7163-OCEQI | Stayed | 1 | 1 | Male | 1 | DSL | 37.900662, -122.052782 | 37.900662 | -122.052782 | 1 | 78.65 | 1 | 2 | 6 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 40,917 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 22 | 1,663.75 | 0 | 795.3 | 0 | 2,459.05 | 0 | 1 | 94596 |
29 | 73 | 31.97 | 0 | null | null | 58 | Los Banos | 4,111 | Two Year | United States | 2798-NYLMZ | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 36.995162, -120.955099 | 36.995162 | -120.955099 | 1 | 108.55 | 1 | 0 | 10 | Offer A | 0 | 1 | 1 | 1 | Credit Card | 1 | 29,124 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 71 | 7,616 | 0 | 2,269.87 | 0 | 9,885.87 | 1 | 1 | 93635 |
63 | 0 | 3.14 | 0 | null | null | 46 | Oxnard | 3,413 | Two Year | United States | 8215-NGSPE | Stayed | 1 | 0 | Female | 0 | null | 34.18454, -119.224666 | 34.18454 | -119.224666 | 1 | 20 | 0 | 1 | 3 | Offer B | 0 | 0 | 0 | 1 | Credit Card | 1 | 25,322 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 42 | 833.55 | 0 | 131.88 | 0 | 965.43 | 0 | 0 | 93035 |
49 | 53 | 0 | 0 | null | null | 47 | Los Angeles | 5,498 | Two Year | United States | 3704-IEAXF | Stayed | 1 | 0 | Female | 1 | DSL | 34.044271, -118.185237 | 34.044271 | -118.185237 | 1 | 53.65 | 0 | 3 | 9 | null | 1 | 0 | 0 | 1 | Credit Card | 0 | 55,668 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 72 | 3,784 | 0 | 0 | 0 | 3,784 | 0 | 1 | 90063 |
39 | 7 | 31.88 | 1 | Price | Long distance charges | 71 | Stockton | 3,567 | Month-to-Month | United States | 9837-BMCLM | Churned | 0 | 0 | Male | 1 | Fiber Optic | 37.959706, -121.287669 | 37.959706 | -121.287669 | 0 | 78.5 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 7,071 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 1 | 3 | 242.05 | 0 | 95.64 | 0 | 337.69 | 0 | 1 | 95202 |
64 | 23 | 32.49 | 1 | Competitor | Competitor had better devices | 67 | Sunol | 5,546 | Month-to-Month | United States | 4873-ILOLJ | Churned | 0 | 0 | Male | 1 | Fiber Optic | 37.587494, -121.862856 | 37.587494 | -121.862856 | 0 | 90.35 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 790 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 24 | 2,238.5 | 0 | 779.76 | 0 | 3,018.26 | 0 | 1 | 94586 |
32 | 18 | 49.26 | 0 | null | null | 58 | Chester | 4,736 | Two Year | United States | 0572-ZJKLT | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 40.243494, -121.154733 | 40.243494 | -121.154733 | 1 | 99.65 | 1 | 1 | 10 | Offer B | 0 | 1 | 0 | 1 | Credit Card | 1 | 2,664 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 46 | 4,630.2 | 0 | 2,265.96 | 9.35 | 6,886.81 | 0 | 1 | 96020 |
39 | 15 | 42.62 | 0 | null | null | 40 | San Jose | 4,172 | One Year | United States | 6599-GZWCM | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 37.305622, -122.000887 | 37.305622 | -122.000887 | 0 | 74.65 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 1 | 37,570 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 13 | 966.25 | 0 | 554.06 | 0 | 1,520.31 | 0 | 1 | 95129 |
27 | 47 | 0 | 0 | null | null | 29 | Georgetown | 5,040 | One Year | United States | 1929-ZCBHE | Stayed | 1 | 1 | Male | 1 | DSL | 38.9386, -120.785514 | 38.9386 | -120.785514 | 1 | 40.3 | 0 | 1 | 7 | Offer B | 0 | 1 | 0 | 1 | Bank Withdrawal | 0 | 2,723 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 47 | 1,794.8 | 0 | 0 | 0 | 1,794.8 | 1 | 1 | 95634 |
21 | 71 | 14.19 | 0 | null | null | 57 | San Francisco | 4,773 | Two Year | United States | 9031-ZVQPT | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 37.794487, -122.42227 | 37.794487 | -122.42227 | 1 | 108.2 | 1 | 0 | 10 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 56,330 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 7,840.6 | 0 | 1,021.68 | 0 | 8,862.28 | 1 | 1 | 94109 |
59 | 26 | 12.3 | 0 | null | null | 73 | Caruthers | 3,012 | Month-to-Month | United States | 2202-OUTMO | Stayed | 0 | 0 | Female | 1 | DSL | 36.5276, -119.865999 | 36.5276 | -119.865999 | 1 | 60.85 | 1 | 0 | 5 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 5,446 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 34 | 2,003.6 | 0 | 418.2 | 0 | 2,421.8 | 0 | 1 | 93609 |
50 | 0 | 7.31 | 0 | null | null | 30 | North Fork | 4,910 | One Year | United States | 2466-FCCPT | Stayed | 1 | 0 | Female | 0 | null | 37.244307, -119.470256 | 37.244307 | -119.470256 | 1 | 19.7 | 0 | 3 | 7 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 3,376 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 20 | 395.6 | 0 | 146.2 | 0 | 541.8 | 0 | 0 | 93643 |
63 | 22 | 48.31 | 1 | Attitude | Attitude of service provider | 65 | Plymouth | 4,879 | Month-to-Month | United States | 6595-COKXZ | Churned | 0 | 0 | Female | 1 | Cable | 38.489273, -120.891614 | 38.489273 | -120.891614 | 0 | 44.45 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Mailed Check | 1 | 2,220 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 44.45 | 0 | 48.31 | 0 | 92.76 | 0 | 1 | 95669 |
61 | 7 | 14.67 | 0 | null | null | 73 | Los Angeles | 4,479 | Two Year | United States | 9959-WOFKT | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 34.049841, -118.33846 | 34.049841 | -118.33846 | 0 | 106.7 | 1 | 0 | 0 | null | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 67,520 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 71 | 7,382.25 | 0 | 1,041.57 | 0 | 8,423.82 | 0 | 1 | 90019 |
54 | 4 | 45.8 | 0 | null | null | 56 | Dorris | 4,334 | Month-to-Month | United States | 4672-FOTSD | Stayed | 0 | 0 | Male | 1 | DSL | 41.949216, -122.050062 | 41.949216 | -122.050062 | 0 | 67.25 | 1 | 0 | 0 | Offer D | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 1,162 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 12 | 832.3 | 0 | 549.6 | 0 | 1,381.9 | 0 | 1 | 96023 |
48 | 25 | 37.79 | 1 | Competitor | Competitor offered higher download speeds | 75 | Willows | 2,269 | Month-to-Month | United States | 0587-DMGBH | Churned | 0 | 0 | Female | 1 | Cable | 39.493991, -122.286363 | 39.493991 | -122.286363 | 0 | 49.85 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 8,812 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 8 | 365.55 | 10 | 302.32 | 13.01 | 664.86 | 0 | 0 | 95988 |
51 | 30 | 30.52 | 1 | Other | Don't know | 80 | Irvine | 5,679 | Month-to-Month | United States | 9282-IZGQK | Churned | 0 | 0 | Female | 1 | Fiber Optic | 33.643095, -117.810896 | 33.643095 | -117.810896 | 0 | 85 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 41,062 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 1 | 85 | 0 | 30.52 | 0 | 115.52 | 0 | 1 | 92612 |
56 | 28 | 25.3 | 0 | null | null | 79 | Lincoln | 3,282 | Month-to-Month | United States | 7036-ZZKBD | Stayed | 0 | 1 | Male | 1 | Cable | 38.922812, -121.312005 | 38.922812 | -121.312005 | 1 | 66.4 | 0 | 0 | 7 | Offer C | 0 | 0 | 1 | 1 | Credit Card | 1 | 15,286 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 31 | 2,019.8 | 0 | 784.3 | 0 | 2,804.1 | 0 | 1 | 95648 |
68 | 4 | 26.11 | 1 | Competitor | Competitor had better devices | 76 | Buena Park | 5,394 | Month-to-Month | United States | 7156-MHUGY | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.874224, -117.993368 | 33.874224 | -117.993368 | 0 | 90.5 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 33,528 | 0 | Q3 | 0 | 1 | 1 | California | 1 | 1 | 1 | 13 | 1,201.15 | 140 | 339.43 | 29.84 | 1,650.74 | 0 | 0 | 90621 |
53 | 13 | 0 | 0 | null | null | 63 | San Leandro | 5,750 | Month-to-Month | United States | 8756-RDDLT | Stayed | 0 | 0 | Female | 1 | Cable | 37.717196, -122.159338 | 37.717196 | -122.159338 | 0 | 44.95 | 0 | 0 | 0 | null | 1 | 0 | 0 | 0 | Bank Withdrawal | 0 | 41,871 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 68 | 3,085.35 | 0 | 0 | 0 | 3,085.35 | 0 | 1 | 94577 |
80 | 5 | 42.91 | 1 | Competitor | Competitor offered more data | 83 | Los Angeles | 2,571 | Month-to-Month | United States | 0818-OCPZO | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.927254, -118.249826 | 33.927254 | -118.249826 | 0 | 81.45 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 38,128 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 27 | 2,122.05 | 0 | 1,158.57 | 0 | 3,280.62 | 0 | 1 | 90059 |
20 | 52 | 8.48 | 0 | null | null | 57 | Downieville | 2,278 | Month-to-Month | United States | 6416-YJTTB | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 39.578792, -120.780786 | 39.578792 | -120.780786 | 0 | 79.5 | 0 | 0 | 0 | Offer D | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 404 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 11 | 795.65 | 0 | 93.28 | 0 | 888.93 | 1 | 1 | 95936 |
35 | 76 | 48.04 | 0 | null | null | 60 | Oregon House | 6,399 | One Year | United States | 1150-FTQGN | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 39.342587, -121.249833 | 39.342587 | -121.249833 | 1 | 94.15 | 1 | 3 | 1 | Offer B | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 1,519 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 60 | 5,811.8 | 0 | 2,882.4 | 0 | 8,694.2 | 0 | 1 | 95962 |
49 | 0 | 8.91 | 0 | null | null | 21 | Richmond | 4,671 | Two Year | United States | 2632-TACXW | Stayed | 0 | 0 | Female | 0 | null | 37.945288, -122.383941 | 37.945288 | -122.383941 | 1 | 23.65 | 1 | 0 | 4 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 28,450 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 62 | 1,416.75 | 0 | 552.42 | 0 | 1,969.17 | 0 | 0 | 94801 |
32 | 0 | 31.7 | 0 | null | null | 60 | Clearlake | 4,821 | Two Year | United States | 4804-NCPET | Stayed | 1 | 0 | Male | 0 | null | 38.965804, -122.631779 | 38.965804 | -122.631779 | 1 | 20.2 | 0 | 3 | 3 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 13,485 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 19 | 387.4 | 0 | 602.3 | 0 | 989.7 | 0 | 0 | 95422 |
45 | 57 | 26.66 | 0 | null | null | 48 | Danville | 4,970 | Month-to-Month | United States | 5651-YLPRD | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 37.815459, -121.977203 | 37.815459 | -121.977203 | 1 | 86.1 | 0 | 3 | 7 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 32,873 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 1 | 32 | 2,723.75 | 130 | 853.12 | 0 | 3,706.87 | 0 | 0 | 94526 |
41 | 15 | 41.83 | 0 | null | null | 35 | Keene | 5,357 | Month-to-Month | United States | 3503-TYDAY | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 35.214982, -118.59049 | 35.214982 | -118.59049 | 1 | 80.45 | 1 | 0 | 7 | Offer B | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 1,436 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 43 | 3,398.9 | 0 | 1,798.69 | 0 | 5,197.59 | 0 | 1 | 93531 |
37 | 24 | 46.18 | 0 | null | null | 56 | San Rafael | 5,344 | One Year | United States | 4869-EPIUS | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.972662, -122.491452 | 37.972662 | -122.491452 | 1 | 80.9 | 0 | 0 | 3 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 40,239 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 0 | 56 | 4,557.5 | 0 | 2,586.08 | 0 | 7,143.58 | 0 | 1 | 94901 |
63 | 27 | 6.43 | 0 | null | null | 45 | Santa Maria | 5,286 | Month-to-Month | United States | 9822-OAOVB | Joined | 0 | 0 | Female | 1 | DSL | 34.818227, -120.418784 | 34.818227 | -120.418784 | 0 | 55.45 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 37,364 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 1 | 55.45 | 10 | 6.43 | 0 | 71.88 | 0 | 0 | 93455 |
59 | 0 | 9.61 | 0 | null | null | 65 | Anaheim | 3,007 | Month-to-Month | United States | 2640-LYMOV | Joined | 0 | 0 | Male | 0 | null | 33.818, -117.974404 | 33.818 | -117.974404 | 0 | 19.65 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Credit Card | 1 | 81,333 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 2 | 38.8 | 0 | 19.22 | 0 | 58.02 | 0 | 0 | 92804 |
36 | 26 | 25.16 | 0 | null | null | 43 | Rio Nido | 4,732 | Two Year | United States | 2211-RMNHO | Stayed | 1 | 1 | Female | 1 | Cable | 38.522328, -122.97932 | 38.522328 | -122.97932 | 1 | 85.3 | 1 | 2 | 1 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 298 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 68 | 5,560 | 0 | 1,710.88 | 0 | 7,270.88 | 0 | 1 | 95471 |
23 | 0 | 22.08 | 0 | null | null | 25 | Marina | 5,418 | One Year | United States | 9066-QRSDU | Stayed | 0 | 0 | Female | 0 | null | 36.689582, -121.758398 | 36.689582 | -121.758398 | 1 | 26.3 | 1 | 0 | 7 | Offer A | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 21,759 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 69 | 1,763.55 | 0 | 1,523.52 | 0 | 3,287.07 | 1 | 0 | 93933 |
54 | 52 | 47.06 | 0 | null | null | 44 | Santa Ysabel | 5,756 | Month-to-Month | United States | 2075-RMJIK | Stayed | 1 | 0 | Female | 1 | Cable | 33.174725, -116.743329 | 33.174725 | -116.743329 | 1 | 49.4 | 0 | 3 | 3 | null | 0 | 1 | 1 | 1 | Mailed Check | 1 | 1,143 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 5 | 232.55 | 10 | 235.3 | 0 | 477.85 | 0 | 0 | 92070 |
57 | 2 | 0 | 0 | null | null | 29 | Hanford | 2,038 | Month-to-Month | United States | 7421-ZLUPA | Stayed | 0 | 0 | Female | 1 | DSL | 36.29223, -119.622676 | 36.29223 | -119.622676 | 0 | 29.25 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 0 | 53,204 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 8 | 226.95 | 0 | 0 | 0 | 226.95 | 0 | 1 | 93230 |
42 | 14 | 41.18 | 1 | Competitor | Competitor made better offer | 90 | Temecula | 3,051 | Month-to-Month | United States | 7314-OXENN | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.507255, -117.029473 | 33.507255 | -117.029473 | 0 | 82 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 46,171 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 2 | 184.65 | 0 | 82.36 | 0 | 267.01 | 0 | 1 | 92592 |
29 | 46 | 13.04 | 1 | Competitor | Competitor made better offer | 65 | San Francisco | 5,341 | Month-to-Month | United States | 3066-RRJIO | Churned | 0 | 0 | Female | 1 | Fiber Optic | 37.722302, -122.491129 | 37.722302 | -122.491129 | 0 | 69.95 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Credit Card | 1 | 26,297 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 69.95 | 0 | 13.04 | 0 | 82.99 | 1 | 1 | 94132 |
80 | 27 | 11.55 | 0 | null | null | 20 | Palo Alto | 6,335 | One Year | United States | 7629-WFGLW | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.444314, -122.149996 | 37.444314 | -122.149996 | 1 | 95.65 | 1 | 0 | 10 | Offer B | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 16,198 | 1 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 0 | 56 | 5,471.75 | 0 | 646.8 | 21.71 | 6,096.84 | 0 | 1 | 94301 |
19 | 82 | 4.39 | 0 | null | null | 45 | Rocklin | 4,695 | One Year | United States | 5678-VFNEQ | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 38.7904, -121.236973 | 38.7904 | -121.236973 | 1 | 104.1 | 1 | 0 | 8 | Offer A | 0 | 1 | 1 | 1 | Credit Card | 1 | 21,510 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 71 | 7,412.25 | 0 | 311.69 | 0 | 7,723.94 | 1 | 1 | 95677 |
71 | 18 | 26.49 | 0 | null | null | 38 | Upland | 3,202 | One Year | United States | 5913-INRQV | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.105493, -117.660934 | 34.105493 | -117.660934 | 1 | 90.15 | 0 | 0 | 7 | null | 0 | 1 | 0 | 1 | Credit Card | 1 | 48,827 | 1 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 1 | 34 | 3,128.8 | 0 | 900.66 | 0 | 4,029.46 | 0 | 1 | 91786 |
41 | 29 | 33.22 | 0 | null | null | 32 | San Pedro | 3,517 | One Year | United States | 7047-FWEYA | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 33.736387, -118.284363 | 33.736387 | -118.284363 | 1 | 103.15 | 1 | 0 | 3 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 58,639 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 46 | 4,594.65 | 130 | 1,528.12 | 0 | 6,252.77 | 0 | 0 | 90731 |
26 | 52 | 0 | 1 | Competitor | Competitor offered higher download speeds | 88 | Avenal | 2,802 | Month-to-Month | United States | 3815-SLMEF | Churned | 0 | 0 | Female | 1 | Cable | 35.916943, -120.129921 | 35.916943 | -120.129921 | 0 | 34.25 | 0 | 0 | 0 | Offer E | 0 | 1 | 0 | 0 | Mailed Check | 0 | 14,697 | 1 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 3 | 139.35 | 0 | 0 | 0 | 139.35 | 1 | 1 | 93204 |
19 | 59 | 0 | 0 | null | null | 49 | Cloverdale | 4,161 | One Year | United States | 3417-TSCIC | Stayed | 0 | 0 | Male | 1 | DSL | 38.801936, -122.938935 | 38.801936 | -122.938935 | 0 | 24.85 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 0 | 9,210 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 29 | 788.05 | 0 | 0 | 0 | 788.05 | 1 | 1 | 95425 |
51 | 19 | 12.13 | 1 | Competitor | Competitor had better devices | 90 | Glencoe | 4,548 | Month-to-Month | United States | 4603-JANFB | Churned | 0 | 0 | Male | 1 | Fiber Optic | 38.358464, -120.579304 | 38.358464 | -120.579304 | 0 | 69.85 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 21 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 1 | 69.85 | 0 | 12.13 | 0 | 81.98 | 0 | 1 | 95232 |
71 | 11 | 4.89 | 1 | Price | Price too high | 70 | Gardena | 5,795 | Month-to-Month | United States | 5178-LMXOP | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.876482, -118.284077 | 33.876482 | -118.284077 | 1 | 95.1 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 9,960 | 0 | Q3 | 1 | 1 | 1 | California | 1 | 0 | 1 | 1 | 95.1 | 0 | 4.89 | 0 | 99.99 | 0 | 1 | 90248 |
53 | 28 | 15.09 | 0 | null | null | 75 | Los Angeles | 2,191 | Month-to-Month | United States | 5447-VYTKW | Stayed | 0 | 0 | Male | 1 | Cable | 34.037251, -118.423573 | 34.037251 | -118.423573 | 0 | 53.45 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Credit Card | 1 | 24,505 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 27 | 1,461.45 | 0 | 407.43 | 0 | 1,868.88 | 0 | 1 | 90064 |
47 | 2 | 24.76 | 1 | Attitude | Attitude of service provider | 80 | Lompoc | 4,193 | Month-to-Month | United States | 5229-PRWKT | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.757477, -120.550507 | 34.757477 | -120.550507 | 0 | 86.55 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 6,165 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 8 | 649.65 | 0 | 198.08 | 0 | 847.73 | 0 | 1 | 93437 |
29 | 59 | 33.98 | 0 | null | null | 59 | Nubieber | 4,163 | Month-to-Month | United States | 7966-YOTQW | Stayed | 0 | 0 | Male | 1 | DSL | 41.082472, -121.195215 | 41.082472 | -121.195215 | 0 | 54.5 | 1 | 0 | 0 | null | 0 | 1 | 1 | 0 | Credit Card | 1 | 240 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 10 | 568.2 | 0 | 339.8 | 0 | 908 | 1 | 1 | 96068 |
40 | 0 | 44.68 | 0 | null | null | 36 | San Diego | 3,753 | Two Year | United States | 8450-LUGUK | Stayed | 1 | 0 | Female | 0 | null | 32.747484, -117.166877 | 32.747484 | -117.166877 | 1 | 24.1 | 1 | 1 | 5 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 30,202 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 37 | 861.85 | 0 | 1,653.16 | 0 | 2,515.01 | 0 | 0 | 92103 |
70 | 30 | 16.85 | 1 | Attitude | Attitude of support person | 94 | San Luis Obispo | 3,320 | Month-to-Month | United States | 0875-CABNR | Churned | 0 | 1 | Female | 1 | Fiber Optic | 35.233745, -120.626442 | 35.233745 | -120.626442 | 0 | 84.6 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 27,047 | 0 | Q3 | 0 | 3 | 1 | California | 1 | 1 | 0 | 10 | 865.55 | 0 | 168.5 | 0 | 1,034.05 | 0 | 1 | 93401 |
19 | 52 | 40.96 | 0 | null | null | 24 | Mc Farland | 4,171 | Month-to-Month | United States | 2458-EOMRE | Stayed | 0 | 1 | Female | 1 | DSL | 35.666886, -119.186717 | 35.666886 | -119.186717 | 0 | 64.05 | 0 | 0 | 0 | Offer D | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 10,781 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 11 | 733.95 | 90 | 450.56 | 0 | 1,274.51 | 1 | 0 | 93250 |
60 | 13 | 32.43 | 1 | Dissatisfaction | Product dissatisfaction | 65 | Hinkley | 4,167 | Month-to-Month | United States | 2959-MJHIC | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.983808, -117.239306 | 34.983808 | -117.239306 | 1 | 80.35 | 0 | 0 | 3 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 1,933 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 1 | 4 | 307.4 | 0 | 129.72 | 0 | 437.12 | 0 | 1 | 92347 |
78 | 3 | 35.65 | 0 | null | null | 68 | Los Angeles | 5,651 | Two Year | United States | 1125-SNVCK | Stayed | 0 | 0 | Female | 1 | DSL | 33.994524, -118.149953 | 33.994524 | -118.149953 | 0 | 43.8 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 9,805 | 0 | Q3 | 0 | 5 | 1 | California | 0 | 0 | 0 | 49 | 2,106.05 | 0 | 1,746.85 | 20.45 | 3,832.45 | 0 | 1 | 90040 |
32 | 11 | 45.35 | 0 | null | null | 70 | Palmdale | 3,546 | One Year | United States | 3137-NYQQI | Stayed | 0 | 0 | Male | 1 | DSL | 34.536232, -118.082935 | 34.536232 | -118.082935 | 1 | 64.8 | 0 | 0 | 2 | Offer D | 1 | 1 | 0 | 1 | Credit Card | 1 | 67,232 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 17 | 1,175.6 | 0 | 770.95 | 0 | 1,946.55 | 0 | 1 | 93550 |
20 | 52 | 0 | 0 | null | null | 73 | Grass Valley | 3,522 | One Year | United States | 2233-TXSIU | Stayed | 1 | 1 | Male | 1 | DSL | 39.194539, -120.988066 | 39.194539 | -120.988066 | 1 | 44.45 | 0 | 2 | 1 | null | 0 | 1 | 0 | 1 | Credit Card | 0 | 23,990 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 17 | 792.15 | 0 | 0 | 0 | 792.15 | 1 | 1 | 95945 |
57 | 0 | 22.55 | 0 | null | null | 35 | Los Angeles | 5,186 | One Year | United States | 8191-XWSZG | Stayed | 0 | 0 | Female | 0 | null | 34.028735, -118.317236 | 34.028735 | -118.317236 | 0 | 20.65 | 0 | 0 | 0 | Offer B | 0 | 0 | 0 | 0 | Mailed Check | 1 | 47,143 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 52 | 1,022.95 | 0 | 1,172.6 | 0 | 2,195.55 | 0 | 0 | 90018 |
47 | 12 | 49.49 | 0 | null | null | 48 | San Jose | 5,168 | Month-to-Month | United States | 2250-IVBWA | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 37.343827, -121.883119 | 37.343827 | -121.883119 | 1 | 81.05 | 0 | 2 | 4 | null | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 52,334 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 64 | 5,135.35 | 0 | 3,167.36 | 0 | 8,302.71 | 0 | 1 | 95112 |
64 | 0 | 20.49 | 0 | null | null | 65 | Salinas | 5,453 | Two Year | United States | 8874-EJNSR | Stayed | 1 | 0 | Male | 0 | null | 36.624338, -121.615669 | 36.624338 | -121.615669 | 1 | 25.2 | 1 | 2 | 8 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 13,027 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 39 | 987.95 | 0 | 799.11 | 0 | 1,787.06 | 0 | 0 | 93908 |
42 | 17 | 35.96 | 0 | null | null | 67 | Los Angeles | 3,740 | Month-to-Month | United States | 5366-OBVMR | Stayed | 0 | 0 | Female | 1 | DSL | 34.127194, -118.295647 | 34.127194 | -118.295647 | 1 | 50.3 | 0 | 0 | 4 | Offer D | 0 | 0 | 1 | 1 | Credit Card | 1 | 48,727 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 18 | 908.75 | 0 | 647.28 | 0 | 1,556.03 | 0 | 1 | 90027 |
40 | 0 | 49.52 | 0 | null | null | 38 | Sugarloaf | 5,880 | One Year | United States | 8873-TMKGR | Stayed | 0 | 0 | Male | 0 | null | 34.243088, -116.830015 | 34.243088 | -116.830015 | 0 | 19.1 | 0 | 0 | 0 | Offer C | 0 | 0 | 0 | 0 | Credit Card | 1 | 1,834 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 29 | 529.5 | 0 | 1,436.08 | 0 | 1,965.58 | 0 | 0 | 92386 |
23 | 73 | 38.04 | 0 | null | null | 30 | Redondo Beach | 5,156 | One Year | United States | 9052-DHNKM | Stayed | 0 | 0 | Male | 1 | DSL | 33.830453, -118.384565 | 33.830453 | -118.384565 | 0 | 61.55 | 1 | 0 | 0 | null | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 34,191 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 26 | 1,581.95 | 0 | 989.04 | 0 | 2,570.99 | 1 | 1 | 90277 |
37 | 29 | 18.26 | 1 | Attitude | Attitude of service provider | 89 | Caspar | 2,075 | Month-to-Month | United States | 7547-EKNFS | Churned | 0 | 1 | Male | 1 | Fiber Optic | 39.361283, -123.784599 | 39.361283 | -123.784599 | 1 | 95.25 | 1 | 0 | 1 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 333 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 1 | 42 | 3,959.35 | 0 | 766.92 | 27.3 | 4,698.97 | 0 | 1 | 95420 |
30 | 41 | 10.79 | 1 | Competitor | Competitor offered more data | 90 | Denair | 4,873 | Month-to-Month | United States | 3982-XWFZQ | Churned | 0 | 0 | Female | 1 | Cable | 37.524721, -120.757977 | 37.524721 | -120.757977 | 1 | 50.25 | 1 | 0 | 2 | Offer B | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 5,513 | 0 | Q3 | 1 | 2 | 0 | California | 0 | 0 | 0 | 42 | 2,203.65 | 0 | 453.18 | 28.49 | 2,628.34 | 0 | 1 | 95316 |
25 | 59 | 35.9 | 0 | null | null | 42 | Ojai | 4,422 | One Year | United States | 1492-KGETH | Stayed | 1 | 1 | Male | 1 | Cable | 34.581308, -118.931948 | 34.581308 | -118.931948 | 1 | 78.35 | 1 | 1 | 2 | Offer A | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 21,633 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 70 | 5,445.95 | 0 | 2,513 | 0 | 7,958.95 | 1 | 1 | 93023 |
44 | 0 | 30.34 | 0 | null | null | 31 | Badger | 4,943 | Month-to-Month | United States | 1465-WCZVT | Joined | 1 | 0 | Female | 0 | null | 36.64545, -118.924982 | 36.64545 | -118.924982 | 1 | 19.65 | 0 | 3 | 1 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 273 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 3 | 60.65 | 0 | 91.02 | 0 | 151.67 | 0 | 0 | 93603 |
62 | 27 | 7.48 | 0 | null | null | 38 | Visalia | 4,221 | Two Year | United States | 7446-KQISO | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 36.37559, -119.211689 | 36.37559 | -119.211689 | 1 | 109.75 | 1 | 3 | 2 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 30,395 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 45 | 4,900.65 | 0 | 336.6 | 0 | 5,237.25 | 0 | 1 | 93292 |
46 | 15 | 0 | 1 | Attitude | Attitude of support person | 84 | Homewood | 2,613 | Month-to-Month | United States | 4592-IWTJI | Churned | 1 | 0 | Female | 1 | Cable | 39.117018, -120.212535 | 39.117018 | -120.212535 | 1 | 29.7 | 0 | 2 | 1 | Offer E | 0 | 1 | 0 | 1 | Credit Card | 0 | 858 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 3 | 91.7 | 0 | 0 | 0 | 91.7 | 0 | 1 | 96141 |
52 | 27 | 7.64 | 1 | Competitor | Competitor made better offer | 80 | Lemon Cove | 2,323 | Month-to-Month | United States | 7538-GWHML | Churned | 0 | 0 | Female | 1 | Fiber Optic | 36.462671, -118.997291 | 36.462671 | -118.997291 | 0 | 69.65 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 293 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 2 | 145.15 | 0 | 15.28 | 0 | 160.43 | 0 | 1 | 93244 |
49 | 30 | 41.46 | 0 | null | null | 74 | Landers | 4,620 | One Year | United States | 6152-ONASV | Stayed | 0 | 0 | Female | 1 | DSL | 34.341737, -116.539416 | 34.341737 | -116.539416 | 1 | 58.25 | 1 | 0 | 4 | Offer A | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 2,182 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 68 | 3,975.7 | 140 | 2,819.28 | 0 | 6,934.98 | 0 | 0 | 92285 |
44 | 0 | 31.01 | 0 | null | null | 47 | Manteca | 4,486 | One Year | United States | 5857-XRECV | Joined | 1 | 0 | Female | 0 | null | 37.830267, -121.201018 | 37.830267 | -121.201018 | 0 | 20.5 | 0 | 3 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 36,738 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 2 | 38.25 | 0 | 62.02 | 0 | 100.27 | 0 | 0 | 95336 |
36 | 0 | 26.83 | 0 | null | null | 26 | Turlock | 5,434 | Two Year | United States | 7225-IILWY | Stayed | 1 | 0 | Male | 0 | null | 37.474396, -120.875917 | 37.474396 | -120.875917 | 1 | 25.75 | 1 | 1 | 10 | null | 0 | 0 | 0 | 1 | Mailed Check | 1 | 40,545 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 68 | 1,686.15 | 0 | 1,824.44 | 0 | 3,510.59 | 0 | 0 | 95380 |
31 | 0 | 3.05 | 0 | null | null | 40 | Inglewood | 4,344 | Month-to-Month | United States | 9618-LFJRU | Stayed | 0 | 0 | Female | 0 | null | 33.936291, -118.332639 | 33.936291 | -118.332639 | 0 | 20.45 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 27,778 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 4 | 82.85 | 0 | 12.2 | 0 | 95.05 | 0 | 0 | 90303 |
52 | 0 | 2.29 | 0 | null | null | 62 | Escondido | 2,285 | Month-to-Month | United States | 6728-WYQBC | Joined | 0 | 0 | Male | 0 | null | 33.141265, -116.967221 | 33.141265 | -116.967221 | 0 | 20.95 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 48,690 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 20.95 | 0 | 2.29 | 0 | 23.24 | 0 | 0 | 92027 |
56 | 24 | 12.94 | 0 | null | null | 54 | Cypress | 5,195 | One Year | United States | 0369-ZGOVK | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 33.818477, -118.038307 | 33.818477 | -118.038307 | 1 | 70.4 | 0 | 2 | 6 | Offer C | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 47,344 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 28 | 1,992.2 | 0 | 362.32 | 0 | 2,354.52 | 0 | 1 | 90630 |
55 | 20 | 39.6 | 1 | Competitor | Competitor offered more data | 85 | Antioch | 4,639 | Month-to-Month | United States | 6172-FECYY | Churned | 0 | 0 | Male | 1 | Fiber Optic | 37.980057, -121.801599 | 37.980057 | -121.801599 | 1 | 84.5 | 1 | 0 | 1 | Offer B | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 90,891 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 49 | 4,254.85 | 0 | 1,940.4 | 0 | 6,195.25 | 0 | 1 | 94509 |
60 | 3 | 25.66 | 0 | null | null | 50 | Irvine | 2,921 | Month-to-Month | United States | 7714-YXSMB | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.643095, -117.810896 | 33.643095 | -117.810896 | 0 | 100.5 | 1 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 41,062 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 26 | 2,599.95 | 0 | 667.16 | 0 | 3,267.11 | 0 | 1 | 92612 |
70 | 5 | 12.08 | 1 | Competitor | Competitor made better offer | 83 | San Diego | 4,149 | One Year | United States | 5020-ZSTTY | Churned | 0 | 0 | Female | 1 | DSL | 32.85723, -117.209761 | 32.85723 | -117.209774 | 0 | 82.45 | 1 | 0 | 0 | Offer B | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 34,902 | 1 | Q3 | 0 | 1 | 1 | California | 1 | 1 | 1 | 54 | 4,350.1 | 0 | 652.32 | 0 | 5,002.42 | 0 | 1 | 92122 |
60 | 23 | 48.97 | 1 | Attitude | Attitude of service provider | 92 | Dana Point | 4,490 | Month-to-Month | United States | 2514-GINMM | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.477923, -117.705314 | 33.477923 | -117.705314 | 0 | 79.5 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 27,730 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 1 | 1 | 79.5 | 0 | 48.97 | 0 | 128.47 | 0 | 0 | 92629 |
56 | 22 | 49.4 | 0 | null | null | 78 | Mountain Ranch | 2,182 | Month-to-Month | United States | 7129-ACFOG | Stayed | 0 | 0 | Female | 1 | Cable | 38.264262, -120.515133 | 38.264262 | -120.515133 | 0 | 53.8 | 1 | 0 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 1,692 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 5 | 283.95 | 10 | 247 | 0 | 540.95 | 0 | 0 | 95246 |
48 | 0 | 31.85 | 0 | null | null | 26 | Dos Rios | 4,246 | Two Year | United States | 8999-EXMNO | Stayed | 1 | 0 | Female | 0 | null | 39.756049, -123.358701 | 39.756049 | -123.358701 | 1 | 20.15 | 0 | 3 | 1 | Offer D | 0 | 0 | 0 | 1 | Credit Card | 1 | 91 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 19 | 387.7 | 0 | 605.15 | 2.97 | 989.88 | 0 | 0 | 95429 |
69 | 29 | 24.62 | 0 | null | null | 54 | Sierra Madre | 6,488 | Two Year | United States | 6120-RJKLU | Stayed | 0 | 1 | Female | 1 | DSL | 34.168686, -118.057505 | 34.168686 | -118.057505 | 1 | 79.95 | 0 | 0 | 9 | Offer B | 0 | 1 | 1 | 1 | Credit Card | 1 | 10,558 | 1 | Q3 | 1 | 4 | 1 | California | 1 | 0 | 1 | 62 | 4,819.75 | 0 | 1,526.44 | 0 | 6,346.19 | 0 | 1 | 91024 |
55 | 30 | 17.17 | 0 | null | null | 66 | Fresno | 4,111 | Month-to-Month | United States | 7048-GXDAY | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 36.78724, -119.827813 | 36.78724 | -119.827813 | 0 | 106.4 | 1 | 0 | 0 | Offer C | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 35,451 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 39 | 4,040.65 | 0 | 669.63 | 0 | 4,710.28 | 0 | 1 | 93705 |
59 | 14 | 23.89 | 1 | Dissatisfaction | Product dissatisfaction | 71 | San Mateo | 2,632 | Month-to-Month | United States | 1567-DSCIC | Churned | 0 | 1 | Male | 1 | Fiber Optic | 37.590421, -122.306467 | 37.590421 | -122.306467 | 0 | 94 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 32,488 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 1 | 8 | 773.65 | 0 | 191.12 | 0 | 964.77 | 0 | 1 | 94401 |
71 | 4 | 21.49 | 0 | null | null | 73 | Westport | 3,111 | One Year | United States | 6729-GDNGC | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 39.724433, -123.767578 | 39.724433 | -123.767578 | 0 | 80.7 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 309 | 0 | Q3 | 0 | 5 | 1 | California | 0 | 0 | 1 | 20 | 1,614.2 | 0 | 429.8 | 0 | 2,044 | 0 | 1 | 95488 |
47 | 53 | 16.22 | 0 | null | null | 37 | Sugarloaf | 2,950 | Month-to-Month | United States | 4431-EDMIQ | Stayed | 1 | 1 | Female | 1 | DSL | 34.243088, -116.830015 | 34.243088 | -116.830015 | 1 | 75.7 | 0 | 3 | 8 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 1,834 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 7 | 554.05 | 0 | 113.54 | 0 | 667.59 | 0 | 1 | 92386 |
27 | 69 | 2.73 | 0 | null | null | 51 | Wofford Heights | 4,162 | Two Year | United States | 6023-GSSXW | Stayed | 0 | 0 | Female | 1 | DSL | 35.690535, -118.552784 | 35.690535 | -118.552784 | 1 | 61.45 | 0 | 0 | 1 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 2,515 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 0 | 69 | 4,131.2 | 0 | 188.37 | 0 | 4,319.57 | 1 | 1 | 93285 |