gorkemsevinc/RelationalStrategiesinCustomerService

i did not receive e-mail with e ticket, but reservation shows in system. how do i get a ticket?

i did not receive e-mail with e ticket,

but reservation shows in system. how do i get a ticket?

0.589474

i want to price a ticket for a round from union stationchicago to shreveport, la. ,.. departing on dec. 9 and returning on the 17th or 18th of dec.

i want to price a ticket for a round from union stationchicago to shreveport, la

. ,.. departing on dec. 9 and returning on the 17th or 18th of dec.

0.452703

auto train from wahington dc to san diego traveling with motorcycle is it possibly g

auto train from wahington dc to san diego traveling with motorcycle

is it possibly g

0.202381

looking at trip atl to rgh, there are two trains. one is 8pm-1am and the next 7am-1017pm where do i wait between 1am and 7am?

where do i wait between 1am and 7am?

looking at trip atl to rgh, there are two trains. one is 8pm-1am and the next 7am-1017pm

0.714286

is there a special rout from vancouver wa. to seattle wa. watch

vancouver wa. to seattle wa.

is there a special rout from watch

0.539683

train 11 to sba was delayed last night and stopped in san luis ibispo for service. when is it expected to arrive at sba?

when is it expected to arrive at sba?

train 11 to sba was delayed last night and stopped in san luis ibispo for service.

0.683333

i need help finding a bedroom suite for two seniors on the lower level but havent seen the selection. c

finding a bedroom suite for two seniors on the lower level

i need helpbut havent seen the selection. c

0.423077

i forgot my password and have not received the email yet with my new password

i forgot my password

and have not received the email yet with my new password

0.74026

i am looking to buy a monthly unlimited pass and was wondering if there is an aaa discount option for this?

i am looking to buy a monthly unlimited pass and

was wondering if there is an aaa discount option for this?

0.542056

i would like to travel from san angelo tx to canton ga, what is my best closest choice to do this?

i would like to travel from san angelo tx to canton ga,

what is my best closest choice to do this?

0.428571

i am traveling out of new buffalo mi and will be gone for a week. is there parking for my car at that station?

is there parking for my car at that station?

i am traveling out of new buffalo mi and will be gone for a week.

0.6

hi! it will not let me put in departure and return dates

it will not let me put in departure and return dates

hi!

0.071429

im trying to pay for this and it wont let me go to pay - can you please help??

it wont let me go to pay

im trying to pay for this and- can you please help??

0.658228

i am trying to reset my password - i got an email to do that but it sent me to a page where there were no choices to do anything

i am trying to reset my password

- i got an email to do that but it sent me to a page where there were no choices to do anything

0.742188

hi, i reset my password and it continues to tell me it is incorrect and wont let me log in

i reset my password and it continues to tell me it is incorrect and wont let me log in

hi,

0.043956

i purchased cname- tickets on 114 and my daughter didnt recieve her eticket which i had sent to her email what can i do to have it sent to her?

my daughter didnt recieve her eticket

i purchased cname- tickets on 114 andwhich i had sent to her email what can i do to have it sent to her?

0.729167

i wanted to find out the dates the snow train was running in february 2016 from sacramento to reno?

february 2016 from sacramento to reno?

i wanted to find out the dates the snow train was running in

0.616162

i just finished my ticket order and a meeting time was changed after this. i need to change my departure time on the return trip.

i need to change my departure time on the return trip.

i just finished my ticket order and a meeting time was changed after this.

0.581395

can you give me details of the bus service from salt lake city to yellowstone park please

can you give me details of the bus service from salt lake city to yellowstone park

please

0.078652

as a senior traveling to camarillo, what is the difference. in the different price choices?

as a senior traveling to camarillo

, what is the difference. in the different price choices?

0.626374

im having problems with the site accepting my city billing address -- im looking at my billing envelope and using the city listed -- how can i fix this?

im having problems with the site accepting my city billing address

-- im looking at my billing envelope and using the city listed -- how can i fix this?

0.564935

im trying to book a ticket for today. but the online site will not allow me to put in a date

im trying to book a ticket for today.

but the online site will not allow me to put in a date

0.591398

i forgot my password and then changed it, but the website still will not log me in. can you help?

the website still will not log me in.

i forgot my password and then changed it, but can you help?

0.618557

i need a train to take me straight to pueblo colorado from rockford illinois how much will that be?

i need a train to take me straight to pueblo colorado from rockford illinois

how much will that be?

0.232323

can i carry on my regular luggage from 98 silver meteor to

can i carry on my regular luggage

from 98 silver meteor to

0.413793

i am traveling to boston from uk, en route to old saybrook, ct. if i miss a train due to delays in travel, can i use my ticket to catch the next train?

if i miss a train due to delays in travel, can i use my ticket to catch the next train?

i am traveling to boston from uk, en route to old saybrook, ct.

0.423841

i have entered palm springs as a departure point and keep getting an error message. it came up clearly after i clicked on find a station. thx.

getting an error message.

i have entered palm springs as a departure point and keep it came up clearly after i clicked on find a station. thx.

0.819444

which train station is closest to the inner harbor in baltimore, md. ? is it penn station in baltimore or the airport station ?

which train station is closest to the inner harbor in baltimore, md. ?

is it penn station in baltimore or the airport station ?

0.440945

hi -----. my mail address for my citibank debit card is in sweden. i can not enter that address what should i do to complete my purchase?

i can not enter that address what should i do to complete my purchase?

hi -----. my mail address for my citibank debit card is in sweden.

0.489051

can you please tel me why cname- train 0079 from cary, nc to kannapolis, nc is running 4-hours late? is this for real?

can you please tel me why cname- train 0079 from cary, nc to kannapolis, nc is running 4-hours late?

is this for real?

0.142857

why cant i log into my account, i just changed the password and verified with my e-mail already

why cant i log into my account,

i just changed the password and verified with my e-mail already

0.666667

i need to get my son home from sonoma state university in rohnert park ca to west hills ca. but i can not find any train - can you give me suggestions

i need to get from sonoma state university in rohnert park ca to west hills ca.

my son home but i can not find any train - can you give me suggestions

0.466667

i have just reserved 2 business class seats from vancouver to portland on the 27th july 2015. can i select the seats for my reservation?

can i select the seats for my reservation?

i have just reserved 2 business class seats from vancouver to portland on the 27th july 2015.

0.691176

i made a reservation and paid yesterday and now want to print out my receipt and ticket. i dont find it on the website?

i made a reservation and paid yesterday and now want to print out my receipt and ticket

. i dont find it on the website?

0.275

i already have a member but cant log in. did not receive email to reset my password. what do i do?

i already have a member but cant log in.

did not receive email to reset my password. what do i do?

0.574257

there was a change in my reservation and i need to print the latest ticket. reservation

i need to print the latest ticket.

there was a change in my reservation and reservation

0.631579

how do i ghange a reservation? i have the ticket no and email address

how do i ghange a reservation?

i have the ticket no and email address

0.550725

i have never travelled by train. i would like to go from essex junction vt to orlando florida on a sleeper. can you help

i would like to go from essex junction vt to orlando florida on a sleeper.

i have never travelled by train. can you help

0.383333

planning a trip in 10 days how much to ship a box weighing 7 lbs. 24 x 20 x 20 on my train.

how much to ship a box weighing 7 lbs. 24 x 20 x 20 on my train.

planning a trip in 10 days

0.287234

hi! ive reset my password twice, and the system still wont let me log in. help!

ive reset my password twice, and the system still wont let me log in.

hi! help!

0.123457

ia there a senior discount for my return trip fro nyc to paoli i did see a senior discount for my trip to nyc but not returning in the eve of nov 18

ia there a senior discount for my return trip fro nyc to paoli

i did see a senior discount for my trip to nyc but not returning in the eve of nov 18

0.574324

what kind of photo id do i need to get on the train? i am taking high school students on a trip and many do not have a license yet but they do have school photo ids... will that work?

what kind of photo id do i need to get on the train?

i am taking high school students on a trip and many do not have a license yet but they do have school photo ids... will that work?

0.715847

we can not open the email to print our tickets is it possible to have recive my tickets a differt way?

we can not print our tickets

open the email to is it possible to have recive my tickets a differt way?

0.715686

i booked a train for dec. 4th san juan capistrano to san diego ca at 144 pm. what time do i need to arrive?

what time do i need to arrive?

i booked a train for dec. 4th san juan capistrano to san diego ca at 144 pm.

0.722222

i need to depart from charlotte, nc and do not find an cname- stop listed. why not?

i need to depart from charlotte, nc and do not find an cname- stop listed.

why not?

0.108434

i sent in a reuest almost 3 weeks ago for sponsorship for a train ride from garden city ks to albureque nm. i would like to know the statis on it

i would like to know the statis on it

i sent in a reuest almost 3 weeks ago for sponsorship for a train ride from garden city ks to albureque nm.

0.744828

i arrive in san antonio tx at 1205 am and will depart san antonio at 7 am. are there hotelsmotels near the train station in san antonio?

are there hotelsmotels near the train station in san antonio?

i arrive in san antonio tx at 1205 am and will depart san antonio at 7 am.

0.550725

i am traveling from san antonio to tucson on sunday, 1122. reservation . is our roomette on the upper floor of the train?

is our roomette on the upper floor of the train?

i am traveling from san antonio to tucson on sunday, 1122. reservation .

0.627907

my mother just died and i need my sister over here on friday is there any discount fares

is there any discount fares

my mother just died and i need my sister over here on friday

0.693182

i want to make reservations for my daughter and have her pick ticket up in city of her departure, but i pay for it.

i want to make reservations for my daughter and have her pick ticket up in city of her departure,

but i pay for it.

0.156522

i tried purchasing a round trip ticket and got a message about being patient while my bank authenticates the transaction. it has been a few hours should i try aagin

got a message about being patient while my bank authenticates the transaction.

i tried purchasing a round trip ticket and it has been a few hours should i try aagin

0.52439

i need to pay for my moms tickets, she has a reservation, how do i do that?

i need to pay for my moms tickets,

she has a reservation, how do i do that?

0.539474

i am unable to add return date to cart. i receive an error

i am unable to add return date to cart.

i receive an error

0.310345

can you tell me if the station at helper utah her is a manned station

can you tell me if the station at helper utah is a manned station

her

0.084507

what does the exclamation mark inside of a red symbol mean when next to a station when making a reservation mean??

what does the exclamation mark inside of a red symbol mean when next to a station when making a reservation ??

mean

0.035088

my son has a ticket on wednesday the 25th on the west shore express from boston to albany , ny. can he change it for tuesday the 24th for the same train with no additional charges

can he change it for the same train with no additional charges

my son has a ticket on wednesday the 25th on the west shore express from boston to albany , ny. for tuesday the 24th

0.653631

i asked to reset my password but didnt get an email. please help me

i asked to reset my password but didnt get an email.

please help me

0.205882

i want to leave from raliegh north carolina to oceanside californa but it keeps telling me no routes available

it keeps telling me no routes available

i want to leave from raliegh north carolina to oceanside californa but

0.645455

im traveling from chicago to columbus ohiio.. what is the closest train station in columbus oh

what is the closest train station in columbus oh

im traveling from chicago to columbus ohiio..

0.494737

i just joined guest rewards. how do i enter a trip already taken?

how do i enter a trip already taken?

i just joined guest rewards.

0.446154

when is the first bus or train out of champaign-urbana il to springfield il on november 19, 2015?dln-

when is the first bus or train out of champaign-urbana il to springfield il on november 19, 2015?

dln-

0.039604

hi -----, do you know what s i use off of my aaa card?

do you know what s i use off of my aaa card?

hi -----,

0.181818

i accidentally purchased a 2nd ticket for the same day to new york city. can i cancel one of them

can i cancel one of them

i accidentally purchased a 2nd ticket for the same day to new york city.

0.752577

hi. i need to find a train from jefferson city mo 65109 to providence ri around 122115 and returning around 122715, but the site says no train service matching my request. can you give me alter

he site says no train service matching my request.

hi. i need to find a train from jefferson city mo 65109 to providence ri around 122115 and returning around 122715, but tcan you give me alter

0.741117

i have a refund in the form of a transportation certificate. how do i apply it to a purchase?

how do i apply it to a purchase?

i have a refund in the form of a transportation certificate.

0.655914

have reservation wanting to pay for tickets online by visa credit card. cannot find how to enter reservation number on website.

cannot find how to enter reservation number on website.

have reservation wanting to pay for tickets online by visa credit card.

0.601449

i bought a ticket from washington dc to chicago departing at 405 pm at 03th january 2016, im not gonna do this trip anymore

im not gonna do this trip anymore

i bought a ticket from washington dc to chicago departing at 405 pm at 03th january 2016,

0.733871

i just put credit card info in to purchase ticket and then i received an error message. i dont know if the purchase went through

i just put credit card info in to purchase ticket and then i received an error message

. i dont know if the purchase went through

0.333333

trying to get my son home for the holidays, hes in whittier nc and im in baton rouge la. any suggestions?

hes in whittier nc and im in baton rouge la.

trying to get my son home for the holidays, any suggestions?

0.560748

this says the eticket was attached with my receipt but i didnt receive either one. what should i do?

this says the eticket was attached with my receipt but i didnt receive either one.

what should i do?

0.178218

my aunt is coming to md but scheduled her ticket for baltimore penn station instead of bwi airport station. how can i get this changed

how can i get this changed

my aunt is coming to md but scheduled her ticket for baltimore penn station instead of bwi airport station.

0.798507

i am trying to find a train to take from fullerton ca to sorrento valley san diego. its telling me the earliest train is at 540 pm...i need a morning ride

i am trying to find a train to take from fullerton ca to sorrento valley san diego.

its telling me the earliest train is at 540 pm...i need a morning ride

0.464516

me and my class are doing a thing about percy jackson how long does it take to get to los angelis from new york in ten days but i cant take a airlane

how long does it take to get to los angelis from new york in ten days

me and my class are doing a thing about percy jackson but i cant take a airlane

0.536913

i like to book a reservation with a student discount, but do i need to sign up first in order to complete transaction. this is for my nephew and i dont have his school information to input.

i like to book a reservation with a student discount,

but do i need to sign up first in order to complete transaction. this is for my nephew and i dont have his school information to input.

0.715789

i just reset my password and got a reset confirmation e-mail, but i get a were sorry, your login information is not valid. error message when i try to log in.

i just reset my password and got a reset confirmation e-mail

, but i get a were sorry, your login information is not valid. error message when i try to log in.

0.627329

may a ticket be purchased at one train sation for departure from another station. purchase -gro, depart-bnc

may a ticket be purchased at one train sation for departure from another station.

purchase -gro, depart-bnc

0.242991

i just reset my password and the new password isnt working to login.

i just reset my password and the new password isnt working

to login.

0.144928

hi, we need to leave chatsworth at 6 am to be in irvine 8 am

we need to leave chatsworth at 6 am to be in irvine 8 am

hi,

0.066667

does cname- run on the metra lines. im taking the train from summit going to springfield.

does cname- run on the metra lines.

im taking the train from summit going to springfield.

0.611111

hi, is it possible for me to cancel part of my trip?

is it possible for me to cancel part of my trip?

hi,

0.076923

we would like to take a train ride to orlando from tampa fl for an anniversary getaway. does the premium include a room on the train?

does the premium include a room on the train?

we would like to take a train ride to orlando from tampa fl for an anniversary getaway.

0.661654

i want to get a refund on my ticket dont know how to?

i want to get a refund on my ticket

dont know how to?

0.333333

im traveling in train from winter park to tampa, and then from tampa to sarasota in bus. i was wondering where in sarasota does that bus leave me?

i was wondering where in sarasota does that bus leave me?

im traveling in train from winter park to tampa, and then from tampa to sarasota in bus.

0.612245

im trying to find a train station leaving from orange, ca. i cannot find the train station. my father says there is on off of chapman

im trying to find a train station leaving from orange, ca.

i cannot find the train station. my father says there is on off of chapman

0.559701

hello i just want to check to see if i was given the senior discount rate on my recent ticket purchase

i want to check to see if i was given the senior discount rate on my recent ticket purchase

hello just

0.107843

i am booking roundtrip 1217 through 1220. when i am choosing my ticket for my return it takes me to 1221 and not 1220.

when i am choosing my ticket for my return it takes me to 1221

i am booking roundtrip 1217 through 1220. and not 1220.

0.47541

a friend of mine foward me a text on a job opportunity regarding a track worker-030702 would you any idea of were to apply

job opportunity would you any idea of were to apply

a friend of mine foward me a text on a regarding a track worker-030702

0.57377

how i cant have a tickets for a ride for santa claus in december is for childrens have from burke to manassas , manassas to burke , please

have tickets for a ride for santa claus in december is for childrens have from burke to manassas , manassas to burke ,

how i canta please

0.135714

we are interested in the cname- cascades route from vancouver to eugene but wonder if it is possible to stop off in seattle or any other stops for a few days before continuing on?

it is possible to stop off in seattle for a few days before continuing ?

we are interested in the cname- cascades route from vancouver to eugene but wonder ifor any other stopson

0.59116

booking for federal travel. do i need to pay now or can i just make a reservation an dpay later?

do i need to pay now or can i just make a reservation an dpay later?

booking for federal travel.

0.291667

hi i have a question regarding the checked baggage. i want to travel from the new york penn station to brattleboro, vt with two big bags 23 kg each. however i have found that brattleboro station d

i have a question regarding the checked baggage.

hi i want to travel from the new york penn station to brattleboro, vt with two big bags 23 kg each. however i have found that brattleboro station d

0.745

a one way from sikeston mo to south bend in how much and ware to i get my ticket at and ware do i get on at

a one way from sikeston mo to south bend in how much and ware to i get my ticket at and ware do i get on

at

0.018692

is there an aarp discount? if so, where do i enter it for the discount.

is there an aarp discount?

if so, where do i enter it for the discount.

0.633803

i am having trouble finding train frm east lansing to raleigh, nc. i am a senior who just had knee surgery last wk so mobility is limited. need to perhaps talk with a live persom

need to perhaps talk with a live persom

i am having trouble finding train frm east lansing to raleigh, nc. i am a senior who just had knee surgery last wk so mobility is limited.

0.780899

hi -----, i think i left something on a train last week, does cname- have a lost and found?

does cname- have a lost and found?

hi -----, i think i left something on a train last week,

0.626374

hi juie, we are trying to book a seat on the train for our son who wants to travel on 11-24-15 from solana beach ca to either burbank airport or union station but there seams to include a bus ride to

we are trying to book a seat on the train for our son who wants to travel on 11-24-15 from solana beach ca to either burbank airport or union station

hi juie, but there seams to include a bus ride to

0.246231

i need to modify a train reservation for my son and the credit card i used when i made the reservation back in agusugt has expired...i cant seem to find where i change my cc info online?

i cant find where i change my cc info online?

i need to modify a train reservation for my son and the credit card i used when i made the reservation back in agusugt has expired...seem to

0.752688

hi -----, im trying to book a roundtrip from el mi to chicago. im good with the outgoing train, but confused on the returning train. its showing me a choice of the 350 wolverine in my preferred t

im trying to book a roundtrip from el mi to chicago.

hi -----, im good with the outgoing train, but confused on the returning train. its showing me a choice of the 350 wolverine in my preferred t

0.732323

i live in hastings nebraska need to go to denver colorado on the 8th of january can i get on in hastings nebraska?

i live in hastings nebraska need to go to denver colorado on the 8th of january

can i get on in hastings nebraska?

0.293103

hi i need to cancel reservations i made for ------- ------ but i sont have reservation number my travel days are tue nov 24 from flagstaff az

i need to cancel reservations

hi i made for ------- ------ but i sont have reservation number my travel days are tue nov 24 from flagstaff az

0.787234