gorkemsevinc/RelationalStrategiesinCustomerService

i believe i bought a ticket for thursday, but i cant find my reservation

i cant find my reservation

i believe i bought a ticket for thursday, but

0.630137

i have an cname- ticket booked on the northeast regional, and i was wondering if i could bring 2 kittens as long as they remain in one travel bag

i was wondering if i could bring 2 kittens

i have an cname- ticket booked on the northeast regional, and as long as they remain in one travel bag

0.703448

i am trying to find out about a round trip ticket from san francisco to atlanta ga. leaving on april 9th,2016 and returning april 24th 2016 . need to know the fare for coach

round trip ticket from san francisco to atlanta ga. leaving on april 9th,2016 and returning april 24th 2016 .

i am trying to find out about a need to know the fare for coach

0.364162

my reservation is and i need to revise, i put in a wrong date

i need to revise,

my reservation is and i put in a wrong date

0.742857

hi i am trying to see how much 2 adult tickets will cost me if i went from milwaukee, wisconsin to jefferson city missourri will be

i am trying to see how much 2 adult tickets will cost me if i went from milwaukee, wisconsin to jefferson city missourri

hi will be

0.076336

is there something wrong with the web site, im looking for find costs and i keep on getting errors

is there something wrong with the web site,

im looking for find costs and i keep on getting errors

0.565657

i couldnt remember my password so i reset it. then i tried to login using my email and my new password and it wouldnt work.

my new password and it wouldnt work.

i couldnt remember my password so i reset it. then i tried to login using my email and

0.704

i need help retrieving my username and making sure that it goes with the password that i just reset.

i need help retrieving my username

and making sure that it goes with the password that i just reset.

0.65

with the value fare, if i cancel before 24 hours, is that fare fully refundable to my credit card or am i forced to tae an evoucher for the refunded fare?

with the value fare, if i cancel before 24 hours, is that fare fully refundable

to my credit card or am i forced to tae an evoucher for the refunded fare?

0.487013

hello, ive tried to reset my password and it is not working. im getting a failed message.

ive tried to reset my password and it is not working.

hello, im getting a failed message.

0.395604

hi, we are making two train reservations and we will be traveling with two children and have questions about the luggage that we are allowed? thanks.

questions about the luggage that we are allowed?

hi, we are making two train reservations and we will be traveling with two children and have thanks.

0.677852

on the aaa thing, if i have a card and my spouse doesnt, can i still say that hes a aaa member under my card? the page about aaa says spouses are covered.

if i have a card and my spouse doesnt, can i still say that hes a aaa member under my card?

on the aaa thing, the page about aaa says spouses are covered.

0.403846

hi, im --------------. i just bought a ticket for the 715 albany ny to poughkeepsie ny. i no longer need the train. what options do i have?

i no longer need the train.

hi, im --------------. i just bought a ticket for the 715 albany ny to poughkeepsie ny. what options do i have?

0.8

hi...i am having problems cancelling a reservation. problem with cc expiration date.

i am having problems cancelling a reservation. problem with cc expiration date.

hi...

0.059524

i keep getting error 503s when trying to modify my train time. how do i fix that?

i keep getting error 503s when trying to modify my train time.

how do i fix that?

0.234568

im trying to make a train reservation and the website keeps hanging up on me and not processing my reservation

im trying to make a train reservation

and the website keeps hanging up on me and not processing my reservation

0.657658

everything entered for booking and where do i go next to complete the transaction.

where do i go next to complete the transaction.

everything entered for booking and

0.426829

how can i get a ticket sent to me. i have a reservation number.

how can i get a ticket sent to me.

i have a reservation number.

0.460317

we are looking for a tainstraight from reno to bend oregon.....no changing trains..r

we are looking for a tainstraight from reno to bend oregon

.....no changing trains..r

0.309524

im trying to book a train from bwi to nyp and return tomorrow but the find trains button does not work

im trying to book a train from bwi to nyp and return tomorrow

but the find trains button does not work

0.409524

i am trying to get from lawrence ks to fort worth tx. what train or trains would i need to travel on

i am trying to get from lawrence ks to fort worth tx.

what train or trains would i need to travel on

0.47

i am looking at a ticket from grand junction colorado to salt lake city utah, i need a rental car but the train doesnt get in till 1100pm will i be able to get a reantal car there that night

the train doesnt get in till 1100pm will i be able to get a reantal car there that night

i am looking at a ticket from grand junction colorado to salt lake city utah, i need a rental car but

0.526042

i believe i left my verizon mi-fi in a black case on the auto train when i traveled up from florida on the 23rd of oct. i was in seat 1 2 of car 5211 and i arrived in lorton on 1024.

i believe i left my verizon mi-fi in a black case on the auto train

when i traveled up from florida on the 23rd of oct. i was in seat 1 2 of car 5211 and i arrived in lorton on 1024.

0.632432

if two person are traveling what will be the cost of the sleeper for two leaving on december24

cost of the sleeper for two leaving on december24

if two person are traveling what will be the

0.468085

i am in florala alabama and want to go to bufflao new york what are my options

i am in florala alabama and want to go to bufflao new york

what are my options

0.25641

hello-i just purchased 2 tickets, for myself and my daughter, however i noticed both tickets are under my name..how can i correct this?

i just purchased 2 tickets, for myself and my daughter, however i noticed both tickets are under my name..how can i correct this?

hello-

0.044444

please confirm a reeservation for ------ -------- november 18 from nyp to boston

confirm a reeservation

please for ------ -------- november 18 from nyp to boston

0.7125

we are wanting to take a girl scout troop on a day trip from new iberia, la to lafayette, la on january 16 or 17. can you help me plan this?

we are wanting to take a girl scout troop on a day trip from new iberia, la to lafayette, la on january 16 or 17.

can you help me plan this?

0.185714

i want to go from downtown burbank to carlsbad ca. i need the schedules.

i want to go from downtown burbank to carlsbad ca.

i need the schedules.

0.291667

how can i retrieve my password if my email address linked to my account is an old email address that is no longer active?

how can i retrieve my password if my email address is no longer active?

linked to my account is an old email address that

0.413223

hi, i am riding on the ne regional for christmas and i need to take my dog with me

i am riding on the ne regional and i need to take my dog with me

hi, for christmas

0.219512

hi -----, we need to cancel our dec 23 trip. my res is . can you help?

we need to cancel our dec 23 trip.

hi -----, my res is . can you help?

0.551282

i use oxygen at night and have a machine that extracts th3 oxygen from the air. can it be taken on a train?

can it be taken on a train?

i use oxygen at night and have a machine that extracts th3 oxygen from the air.

0.738318

i need to change a reservation that was for friday morning to thursday afternoon but i am not the traveler i am his assistant and i do not have the reservation number

i need to change a reservation

that was for friday morning to thursday afternoon but i am not the traveler i am his assistant and i do not have the reservation number

0.813253

my son has a reservation on a train on tuesday november 24th and id like to change to an earlier time

my son has a reservationid like to change to an earlier time

on a train on tuesday november 24th and

0.401961

im having trouble logging in. it keeps saying my email and password is incorrect even though i just reset my password

im having trouble logging in.

it keeps saying my email and password is incorrect even though i just reset my password

0.745763

i just book a trip to baltimore from new rochelle for my wife for sat dec 5th when will i get etickets sent to me ------ --------

i just book a trip to baltimore from new rochelle for my wife for sat dec 5th when will i get etickets sent to me

------ --------

0.116279

hi, im wondering why there is no vermonter train running from the last weekend in december to the first weekend in january?

im wondering why there is no vermonter train running from the last weekend in december to the first weekend in january?

hi,

0.032258

id like to buy a roundtrip ticket from tacoma, wa to portland, or downtown .

id like to buy a roundtrip ticket from tacoma, wa to portland, or .

downtown

0.126582

for food and dining reservations what length of time is considered a long distance trip

what length of time is considered a long distance trip

for food and dining reservations

0.37931

id like to book an cname- ticket for my niece travelling from boston mit and im not really familiar with train stations over there. shell be coming to dc union station. whats station in boston

whats station in boston

id like to book an cname- ticket for my niece travelling from boston mit and im not really familiar with train stations over there. shell be coming to dc union station.

0.878788

my mother is traveling on cname- tomorrow leaving from greenwood mississippi. if she does not have access to a printer to print her ticket what are her options.

she does not have access to a printer

my mother is traveling on cname- tomorrow leaving from greenwood mississippi. if to print her ticket what are her options.

0.7625

i made a change in my round trip ticket but didnt get a new ticket. do i need one.

i made a change in my round trip ticket but didnt get a new ticket.

do i need one.

0.168675

my wife had a stroke in the st paul area. im in green bay. whats the best way to get there fast?

my wife in the st paul area. im in green bay. whats the best way to get there fast?

had a stroke

0.132653

what if i need to cancel my trip? how does that work?

what if i need to cancel my trip?

how does that work?

0.358491

a few months back, i applied for an advertised job with cname-. is there any way to find out what is the status of my application - are they considering me, not considering me ?

is there any way to find out what is the status of my application

a few months back, i applied for an advertised job with cname-. - are they considering me, not considering me ?

0.627119

when oh when are they going to put a route through ft woth west to el paso and fort worth to denver so we dont have to contend with those crowded busses

are they going to put a route through ft woth west to el paso and fort worth to denver

when oh when so we dont have to contend with those crowded busses

0.431373

hi. i am on the 956am cname- 141 from ewr to bwi tomorrow. will train i get at ewr station be the one going directly down to bwi, or do i need to change trains somewhere, like penn station? than

i am on the 956am cname- 141 from ewr to bwi tomorrow. do i need to change trains somewhere

hi. will train i get at ewr station be the one going directly down to bwi, or , like penn station? than

0.522843

does the cary, n.c. station have lockers to rent to put your bags in while waiting for the train to durham?

does the cary, n.c. station have lockers to rent ?

to put your bags in while waiting for the train to durham

0.53271

i was trying to see about pricing and availability to go from baltimore to nyc to see the rockettes

pricing and availability to go from baltimore to nyc

i was trying to see about to see the rockettes

0.464646

i am trying to schedule a round trip train ride from indy to chicago. i have my departure selected for 4 coach seats 6am departure....how do i select return times? or what do i do next?

i am trying to schedule a round trip train ride from indy to chicago. how do i select return times?

i have my departure selected for 4 coach seats 6am departure....or what do i do next?

0.459459

hi ----- im having trouble finding out if i can take my car with me

im having trouble finding out if i can take my car with me

hi -----

0.117647

hello, -----, my original password no longer seems to work and ive tried unsuccessfully twice to reset my password. the message states that a temporary password has been sent to me email, but hasn

the message states that a temporary password has been sent to me email, but hasn

hello, -----, my original password no longer seems to work and ive tried unsuccessfully twice to reset my password.

0.590909

hi -----, i booked tickets yesterday but never recieved an email with my tickets. confirmation number is ------ and my name is ------------

i booked tickets yesterday but never recieved an email with my tickets.

hi -----,confirmation number is ------ and my name is ------------

0.47482

hi -----! i bought a train ticket this morning and i cannot seem to locate a confirmation email. is there a way to see a confirmation email or notification?

i bought a train ticket this morning and i cannot seem to locate a confirmation email.

hi -----! is there a way to see a confirmation email or notification?

0.442308

greetings i have a friend who would like to take the train from chicago to north georgia approximately 70 miles north of atlanta. would this be possible?

like to take the train from chicago to north georgia approximately 70 miles north of atlanta.

greetings i have a friend who would would this be possible?

0.38961

i am traveling with my husband and 2 children on the 9;46 from 228 westwood station tomorrow for new york . w e have 3 roller type suitcases how do we check them nfor the trip?

w e have 3 roller type suitcases how do we check them nfor the trip?

i am traveling with my husband and 2 children on the 9;46 from 228 westwood station tomorrow for new york .

0.613636

on the heartland flyer, what is the difference between the 2 ticket prices? one is 39, i believe, and the other is 46.

on the heartland flyer, what is the difference between the 2 ticket prices?

one is 39, i believe, and the other is 46.

0.375

hi ----- i purchased my ticket this morning and i did not recieve

i purchased my ticket this morning and i did not recieve

hi -----

0.138462

hello, can i take a train from new york to washington dc and send my checked baggage in another train accept baggage

can i take a train from new york to washington dc and send my checked baggage in another train accept baggage

hello,

0.051724

hi ----- - id like to purchase rt bus class tickets from los angeles to s

d like to purchase rt bus class tickets from los angeles to s

hi ----- - i

0.175676

my computer is having problems and i cant get a confirmed change of schedule. my reservation number is ------. i made a change from dec 1to dec 3. can you make the change for me.

i cant get a confirmed change of schedule.

my computer is having problems andmy reservation number is ------.i made a change from dec 1to dec 3. can you make the change for me.

0.743017

i want to print my tickets, but im having trouble finding my confirmation email. can i look it up on this site somehow?

im having trouble finding my confirmation email. can i look it up on this site somehow?

i want to print my tickets, but

0.258333

are there any stations near --------------------------------------------------------------------

are there any stations near -----------------------------------------------------

---------------

0.15625

hi is the 11 coast starlight a direct train ride from san jose to los angeles

is the 11 coast starlight a direct train ride from san jose to los angeles

hi

0.038961

do you forsee any problems with the 555pm train going to ny today? i just cancelled my flight to get on the train

do you forsee any problems with the 555pm train going to ny today?

i just cancelled my flight to get on the train

0.403509

i keep getting a spurious error message id 108a saying cannot find train service matching your request, which of course is not true, i travel this route routinely. what is the problem?

i keep getting error message id 108a saying cannot find train service matching your request

a spurious , which of course is not true, i travel this route routinely. what is the problem?

0.5

----- my name ------------- i booked a ticket from providence to new york for the 27th november i did not see my confirmation

i booked a ticket from providence to new york for the 27th november i did not see my confirmation

----- my name -------------

0.216

i need to travel from pasadena to susanville prison i need help as to what route i should take

i need to travel from pasadena to susanville prison

i need help as to what route i should take

0.457447

i am trying to change a reservation for a zero amount charged. it does not go through because the card that the original reservation was made with has expired

i am trying to change a reservation for a zero amount charged. the card that the original reservation was made with has expired

it does not go through because

0.19375

i have a reservation for december 3, but like to change my reservation for below. pls advise.

i have a reservation for december 3, but like to change my reservation

for below. pls advise.

0.236559

i am going to san diego and need to know which of the san diego is at santa fe? san diego san or san diego sorento valley? so i can book it now. -----

i need to know which of the san diego is at santa fe? san diego san or san diego sorento valley?

am going to san diego and so i can book it now. -----

0.348684

i am locked out of my account and am certain that my email ------------------- and password should work!!! help!

i am locked out of my account

and am certain that my email ------------------- and password should work!!! help!

0.747899

i just booked a first class ticket for nov 30 and i did not receive a confirmation. do you show a record of my reservation? ------------ metro park to south station boston?

i just booked a first class ticket for nov 30 and i did not receive a confirmation.

do you show a record of my reservation? ------------ metro park to south station boston?

0.511628

hi ----- i have a ticket on file that i s paid and i have not used yet it was for a cabin but if not avail help check another day my name is --------------

i have a ticket on file that i s paid and i have not used yet it was for a cabin but if not avail help check another day my name is --------------

hi -----

0.051613

hi - i made a booking but can not find it. my name uis ---------------. the bookoing is for nov. 26 from washington, dc to trenton, nj. can you help me find it?

i made a booking but can not find it. the bookoing is for nov. 26 from washington, dc to trenton, nj.

hi - my name uis ---------------. can you help me find it?

0.3625

looking at the 95 fare on the auto-train is that price per person is that price round trip?

95 fare on the auto-train is that price per person is that price round trip?

looking at the

0.159574

i got on wrong train. my ticket is 93 to wilmington de. they tell me the train is going to harrisburg. can i use this ticket and get off in paoli pa

i got on wrong train. can i use this ticket and get off in paoli pa

my ticket is 93 to wilmington de. they tell me the train is going to harrisburg.

0.540541

i dont understand your website at all...frustrating to say the least...i want a roundtrip ticket from pittsburgh pa to san antonio tx..leave on the 14th and return on 16th...am a senior....---

i want a roundtrip ticket from pittsburgh pa to san antonio tx..leave on the 14th and return on 16th

i dont understand your website at all...frustrating to say the least......am a senior....---

0.481865

what is the phone number to the salt lake city station? i have the address 340 s 600 w; slc, ut 84101, but i need to actually speak with someone there.

what is the phone number to the salt lake city station?

i have the address 340 s 600 w; slc, ut 84101, but i need to actually speak with someone there.

0.635762

i bought a ticket from washington dc to chicago departing at 405 pm at 03th january 2016, im not gonna do this trip anymore

i bought a ticket from washington dc to chicago departing at 405 pm at 03th january 2016

, im not gonna do this trip anymore

0.282258

i ordered tickets for 1025 and 1027 a few days agao but have not received the email with the confirmation, yes, --------------- ---------------- business class goleta, ca to atascedero, ca and ret

i ordered tickets but have not received the email with the confirmation

for 1025 and 1027 a few days agao , yes, --------------- ---------------- business class goleta, ca to atascedero, ca and ret

0.645

i didnt receive the emailed ticket for my trip on 129, from emeryville, ca to boston, ma, reservation confirmation no ------. could you please email it again to --------------------. thank you.

i didnt receive the emailed ticket for my trip confirmation no ------.

on 129, from emeryville, ca to boston, ma, reservation could you please email it again to --------------------. thank you.

0.630769

i heard that i can buy and on-off pass for 500 which allows interrupts in trip. is this true. can you send me more information about this. thanks

i heard that i can buy and on-off pass for 500 which allows interrupts in trip.

is this true. can you send me more information about this. thanks

0.445946

can you help me i need to get a round trip ticket from chicago il to riverside california

i need to get a round trip ticket from chicago il to riverside california

can you help me

0.179775

im looking for a ticket from toronto to grand rapids mi or lansing , what are my choices

im looking for a ticket from toronto to grand rapids mi or lansing

, what are my choices

0.235955

help me with round trip fares from tacoma wa 121915 to san juan capistrano ca returning 122715 lowest fare.

h round trip fares from tacoma wa 121915 to san juan capistrano ca returning 122715 lowest fare.

elp me with

0.099099

i need to find out how much a round-trip ticket from bakersifled, ca morning, 26th to hanford, ca is with a afternoon, 27th return. your find trains button is not working on your page. fix that

i need to find out how much a round-trip ticket from bakersifled, ca morning, 26th to hanford, ca is with a afternoon, 27th return.

your find trains button is not working on your page. fix that

0.316583

is the 1237 train leaving from tampa to west palm on time? if not what is the new departure and arrival time? thanks

is the 1237 train leaving from tampa to west palm on time?

if not what is the new departure and arrival time? thanks

0.487179

hi, im bringing my 4 year old grandson with me on the train, do i need identification for him? if so, what?

im bringing my 4 year old grandson with me on the train, do i need identification for him?

hi, if so, what?

0.148148

hello is there free wifi on the car train from lorton va to

is there free wifi on the car train from lorton va

helloto

0.118644

having difficulty online booking...need to know schedule for leaving orlando on dec. 15 to savannah

need to know schedule for leaving orlando on dec. 15 to savannah

having difficulty online booking...

0.353535

i just filled out all my information for a ticket purchase and then the page timed out so i dont know if i actually purchased the tickets. what do i do now?

i just filled out all my information for a ticket purchase and then the page timed out so i dont know if i actually purchased the tickets.

what do i do now?

0.10828

plan on traveling from emeryville to new orleans via chicago. how do i schedule for a layover day in chicago in case train misses connection?

how do i schedule for a layover day in chicago ?

plan on traveling from emeryville to new orleans via chicago.in case train misses connection

0.652482

i want to know why i cannot book a 1 way train ticket too framingham , ma from metro park, iselin, nj on sunday , november 08, 2015 . the time would be around 545 pm

cannot book a 1 way train ticket too framingham , ma from metro park, iselin, nj on sunday , november 08, 2015

i want to know why i . the time would be around 545 pm

0.331325

i am taking the train milwaukee to chicago and trying to find out if i should take train from mitchel airport or station. how much is parking and availability of parking at station??

trying to find out if i should take train from mitchel airport or station. how much is parking and availability of parking at station??

i am taking the train milwaukee to chicago and

0.252747

i bought a ticket for a train trip tomorrow. now i need to leave today can i use my existing ticket and pay the difference

i need to leave today can i use my existing ticket and pay the difference

i bought a ticket for a train trip tomorrow. now

0.401639

i cannot purchase ticket. notice says i have an invalid character, which i do not.

i cannot purchase ticket. notice says i have an invalid character

, which i do not.

0.207317

can the cname- employee children passes be used for the wilkes-barre, pa bus station or do we need to purchase a ticket?

can the cname- employee passes be used for the wilkes-barre, pa bus station or do we need to purchase a ticket?

children

0.081967

hi does the 54 vermonter train go from newark, no to hartford, ct without any transfers

does the 54 vermonter train go from newarkto hartfordwithout any transfers

hi , no , ct

0.149425