gorkemsevinc/RelationalStrategiesinCustomerService

hi, how much does it cost roundtrip , from norfolk va to raleigh, nc, if i leave dec 19th and return dec 24th

how much does it cost roundtrip , from norfolk va to raleigh, nc, if i leave dec 19th and return dec 24th

hi,

0.036697

is there a parking lot at the jacksonville station where i can park my car for 2 nights while i travel on the train

is there a parking lot at the jacksonville station

where i can park my car for 2 nights while i travel on the train

0.556522

i have a profile with cname- but my email address has changed. how do i update my profile?

how do i update my profile?

i have a profile with cname- but my email address has changed.

0.7

hi, just trying to find out if the train from san diego to grover beach is on time

just trying to find out if the train from san diego to grover beach is on time

hi,

0.036585

ive already registered my email address, but dont remember my password. i have requested a new one, but am not receiving the email to reset. already have a guest rewards account as well. what do

ive already registered my email address, but dont remember my password. i have requested a new one, but am not receiving the email to reset.

already have a guest rewards account as well. what do

0.270408

do you sell cname- gift cards for train travel to present to someone for the holidays

do you sell cname- gift cards for train travel

to present to someone for the holidays

0.447059

departing from wilmington new jersey to burbank , ca. 91501 how many days travel

departing from wilmington new jersey to burbank , ca. how many days travel

91501

0.0625

want to leave in the am on 1211 from fullerton. arent there any morning trains?

want to leave in the am on 1211 from fullerton.

arent there any morning trains?

0.395062

can i purchase a train ticket after getting onto the train instead of purchasing it before boarding the train?

can i purchase a train ticket after getting onto the train

instead of purchasing it before boarding the train?

0.463636

i am trying to book saver fair of 95.00 from sanford to lorton on jan 3 but i dont receive the discount. why?

i am trying to book saver fair of 95.00 from sanford to lorton on jan 3 but i dont receive the discount.

why?

0.036364

hi ----- what time should we be at the whitefish station if we are departing at 746am?

what time should we be at the whitefish station if we are departing at 746am?

hi -----

0.103448

hi -----. can you help me locate my e-tickets i purchased a while back for a trip to chicago tomorrow? i cant locate the email in my inbox.

can you help me locate my e-tickets i purchased a while back for a trip to chicago tomorrow?

hi -----. i cant locate the email in my inbox.

0.342857

trying to find a train out of bridgeport, ct on december 1st that leaves around 500 am - cannot find?

trying to find a train out of bridgeport, ct on december 1st that leaves around 500 am

- cannot find?

0.147059

will i be able to get a aaa discount on these tickets? if so, what promo code do i use?

will i be able to get a aaa discount on these tickets?

if so, what promo code do i use?

0.367816

how much is the train to leavenworth for two? i will be working out of town and cant call! thanks

how much is the train to leavenworth for two?

i will be working out of town and cant call! thanks

0.530612

trying to cancel my reservation and credit my credit card but error message says the expiration date on my credit card is wrong. it is not wrong.

trying to cancel my reservation and credit my credit card but error message says the expiration date on my credit card is wrong.

it is not wrong.

0.110345

hello, can i login to cname- using my cname- guest rewards information?

an i login to cname- using my cname- guest rewards information?

hello, c

0.112676

hi -----. i liked to book 2 senior tickets for dec 19 round trip and in the return on dec 22nd i like to add two adults and tow children ages 12, and 10

i liked to book 2 senior tickets for dec 19 round trip and in the return on dec 22nd i like to add two adults and tow children ages 12, and 10

hi -----.

0.065789

i have my ticket st. l.- chicago, when i leave st. l. do i have to check in with anyone, what do i do?

i have my ticket st. l.- chicago, when i leave st. l. do i have to check in

with anyone,what do i do?

0.245098

hi, im having a problem cancelling the departure portion of my trip, reservation ------, i want to keep my return trip, but i dont need to take the train on saturday, nov. 7th anymore

im having a problem cancelling the departure portion of my trip

hi, , reservation ------,i want to keep my return trip, but i dont need to take the train on saturday, nov. 7th anymore

0.648649

hi me and my fiance need to catch a train out of milwaukee wi, in the afternoon. we r arriving n milwaukee at 105pm on a lamers bus and would like to ride a train to cincinnati.. is it possible..?

need to catch a train out of milwaukee wi, in the afternoon. we r arriving n milwaukee at 105pm and would like to ride a train to cincinnati.

hi me and my fiance on a lamers bus. is it possible..?

0.274112

hello, i have an email on my phone with my ticket information. do i need to print it out or can i show the email to the conductor with out printing out?

i have an email on my phone with my ticket information. do i need to print it out

hello, or can i show the email to the conductor with out printing out?

0.460526

hi! i was wondering if you need to check in 3 days prior to your train departing? i am new at this and will be leaving on wednesday so i want to make sure everything is squared away. thank you

i was wondering if you need to check in 3 days prior to your train departing?

hi! i am new at this and will be leaving on wednesday so i want to make sure everything is squared away. thank you

0.59375

im checking on prices from sacramento to reno nevada however i cant access prices oh btw thats leaving tonight return tomorrow!

sacramento to reno nevada

im checking on prices from however i cant access prices oh btw thats leaving tonight return tomorrow!

0.796875

----- i forgot my password and so i requested a new password. it has not showed on my email and since then i found my password. what do i need to do?

i forgot my password and so i requested a new password. then i found my password.

----- it has not showed on my email and sincewhat do i need to do?

0.442953

hi, i am interested in booking a trip from dunsmuir to san luis obispo, but when i try to book online, i dont see business class available

i am interested in booking a trip from dunsmuir to san luis obispo, i dont see business class available

hi, but when i try to book online,

0.244604

hi, i am travelling to camden sc in feb and am flying from new zealand to charleston. i just want to confirm that there is a train to either camden or kershaw from charleston on 08 or 07th feb 2016

i just want to confirm that there is a train to either camden or kershaw from charleston on 08 or 07th feb 2016

hi, i am travelling to camden sc in feb and am flying from new zealand to charleston.

0.436548

do you have a train going from billings, mt to denver, co on november 11, 2015

do you have a train from billings, mt to denver, co

going on november 11, 2015

0.333333

if someone else buys my ticket for me, do i need to bring anything to the station or is it in the system with my name like airline tickets?

do i need to bring anything to the station or is it in the system with my name like airline tickets?

if someone else buys my ticket for me,

0.280576

hi -----, i am looking into purchasing a ticket on the cname- from new york to washington dc in january. train tickets say no baggage check-in does this mean that i cannot bring a suitcase with me?

train tickets say no baggage check-in does this mean that i cannot bring a suitcase with me?

hi -----, i am looking into purchasing a ticket on the cname- from new york to washington dc in january.

0.527638

hi, -----. i forget my password, and entered my email to reset it. but cname- hasnt sent me any emails regarding password resetting, and im wondering whats going on here

i forget my password, and entered my email to reset it. but cname- hasnt sent me any emails regarding password resetting

hi, -----. , and im wondering whats going on here

0.296512

----- can you tell me if cname- goes from wilmington, delaware to northeast md. i just recently got a job and i am trying to figure out if transportation is available

can you tell me if cname- goes from wilmington, delaware to northeast md.

----- i just recently got a job and i am trying to figure out if transportation is available

0.560241

hi there, i booked train tickets from detroit to chicago and cant find the passes i printed off. am i able to reprint them?

i booked train tickets from detroit to chicago and cant find the passes. am i able to reprint them?

hi there, i printed off

0.192

for the past 3 days ive tried to find tickets, only to get this error. how do i fix it? sorry for the inconvenience. currently there is a system issue preventing your request from being processed.

for the past 3 days ive tried to find tickets, only to get this error. currently there is a system issue preventing your request from being processed.

how do i fix it? sorry for the inconvenience.

0.233503

hi. i believe i mistakenly deleted the email with confirmation information for my trip on november 25th from nyp to bal. my name is ------------ and i paid with a mastercard. can you help me find?

confirmation information for my trip from nyp to bal. my name is ------------

hi. i believe i mistakenly deleted the email with on november 25thand i paid with a mastercard. can you help me find?

0.596939

my evoucher expired on 102415. i understand that it expired after 1 year, but was hoping that perhaps you could override the system to allow my use of the 31.50 voucher? only 9 days past date. thx

my evoucher expired on 102415.was hoping you could override the system to allow my use of the 31.50 voucher?

i understand that it expired after 1 year, but that perhapsonly 9 days past date. thx

0.432161

hi -----, i have a friend who says he is arriving in corvallis cvi tomorrow evening around 630pm... i can find no way this happens

i have a friend arriving in corvallis cvi tomorrow evening around 630pm

hi -----, who says he is ... i can find no way this happens

0.443609

i thought i had made reservations for roundtrip tickets for two seniors between washington union station and new york penn station leaving dec. 9 and returning dec. 11 but did not get email confirming

i made reservations for roundtrip tickets for two seniors but did not get email confirming

thought i had between washington union station and new york penn station leaving dec. 9 and returning dec. 11

0.55

hi i purchased a ticket from oceanside ca to los angeles union station on the surfliner train tomorrow thanksgiving.

i purchased a ticket from oceanside ca to los angeles union station train tomorrow

hi on the surfliner thanksgiving.

0.29661

my case number is and trip confirmation is ------, but i cannot get through to lost and found

but i cannot get through to lost and found

my case number is and trip confirmation is ------,

0.574257

i am trying to log in - i clicked forgot password - but that is still not working.

i am trying to log in but not working.

- i clicked forgot password - that is still

0.52439

i 2ant to go from mn to in is there a train that goes there

i 2ant to go from mn to in

is there a train that goes there

0.542373

hi -----, ive reserved train on jan. 18, 2015 at 830 am departure in new york pennstation

ve reserved train on jan. 18, 2015 at 830 am departure in new york pennstation

hi -----, i

0.11828

i wanted to modify my ticket for today, however i received a a message that i need to use the same credit card as before as i wont be able to . i had to cancel that credit card

i wanted to modify my ticket for today, however i received a a message that i need to use the same credit card as before as i wont be able to

. i had to cancel that credit card

0.19209

i ordered a ticket for january 3 2016 at 404pm leaving trenton and heading towards newark de. i exited out before i could get my confirmation number down but i didnt receive an email about it either

exited out before i could get my confirmation number down but i didnt receive an email about it either

i ordered a ticket for january 3 2016 at 404pm leaving trenton and heading towards newark de. i

0.48

does the pacific surfliner actually stop in san diego old town as well as downtown san diego?

does the pacific surfliner stop in san diego old town as well as downtown san diego?

actually

0.096774

i checked on line to buy tickets but it said there was no seats left but when i called them they booked me a seat. am i guaranteed that seat since i paid for it?

am i guaranteed that seat since i paid for it?

i checked on line to buy tickets but it said there was no seats left but when i called them they booked me a seat.

0.714286

i am interested in going to new orleans sometime in march 2016. there will be 3 passengers and one of those is in a wheelchair. i need dates for that month when the train is avaliable.

i am interested in going to new orleans in march 2016. there will be 3 passengers and one of those is in a wheelchair.

sometime i need dates for that month when the train is avaliable.

0.353261

hi there. i work for a non profit organization and we are inquiring about in-kind advertising for our accessibility programs. our office is located in new york city in close proximity to cname-

i work for a non profit organization and we are inquiring about in-kind advertising for our accessibility programs.

hi there. our office is located in new york city in close proximity to cname-

0.405128

hi -----. i forgot my log in password i keep trying forgot password but i still have problems. my name is -------------------- and my cname- guest rewards is

i forgot my log in password my name is -------------------- and my cname- guest rewards is

hi -----. i keep trying forgot password but i still have problems.

0.395349

im confused - adult tickets are from 13 yrs to 61. can my 15 old granddaughter go on the train be resosponible for her 10 yr sister?

can my 15 old granddaughter go on the train be resosponible for her 10 yr sister?

im confused - adult tickets are from 13 yrs to 61.

0.379562

i have not recieved an email with my etickets that i booked this mornng. is there any way i can check on those?

i have not recieved an email with my etickets that i booked.

this mornngis there any way i can check on those?

0.45045

hi -----. i recently made reservations, but could not find my account at that time. how do i add those reservations to my account? here is the info if needed ------

i recently made reservationshow do i add those reservations to my account?

hi -----. , but could not find my account at that time. here is the info if needed ------

0.542683

i have a daughter stranded in charleston sc her husband is station in italy airforce she cant get home to him now so she needs to get to his folks here in montana sidney can you tell me how much that

i have a daughter stranded in charleston sc needs to get to montana sidney can you tell me how much that

her husband is station in italy airforce she cant get home to him now so she his folks here in

0.477387

i want to book 2 roomettes for my family. can i book them so they will be next to each other?

i want to book 2 roomettes for my family next to each other?

. can i book them so they will be

0.354839

the ticket i am about to purchase has the wrong departure train listed....how do i edit that?

the ticket i am about to purchase has the wrong departure train listed.

...how do i edit that?

0.236559

i made a reservation and paid yesterday and now want to print out my receipt and ticket. i dont find it on the website?

i made a reservation and want to print out my receipt and ticket.

and paid yesterday nowi dont find it on the website?

0.441667

hi,. i bought a ticket a few weeks ago for tomorrow and i am not sure where it is. can i print another copy?

i bought a ticket . can i print another copy?

hi,. a few weeks ago for tomorrow and i am not sure where it is

0.583333

hi, i need to cancel travel for this weds and have it placed on an evoucher.

i need to cancel travel for this weds and have it placed on an evoucher.

hi,

0.052632

hi ----- we are looking for a one day trip from dc to nyc

are looking for a one day trip from dc to nyc

hi ----- we

0.192982

what size bags can u take on the train if u cant check them

what size bags can u take on the train

if u cant check them

0.35

i am attempting to make a reservation for today. however, when i am asked to verify my visa card new process, it does not recognize the information provided

i am attempting to make a reservation for today. when i am asked to verify my visa card, it does not recognize the information provided

however, new process

0.144654

i have etickets already. how much time do i need to arrive at the station before my train leaves?

how much time do i need to arrive at the station before my train leaves?

i have etickets already.

0.257732

i am trying to get a quote for fares from deland florida to williston north dakota and exclamation comes up in red what does that mean?

i am trying to get a quote for fares from deland florida to williston north dakota and exclamation comes up in red

what does that mean?

0.148148

hi could u tell me which track the 2167 acela might arrive?

could u tell me which track the 2167 acela might arrive?

hi

0.050847

i am taking the ne regional 65 leaving osb at 1153 pm to npn. will there be cafe car service on this 12 hour trip?

i am taking the ne regional 65 leaving osb at 1153 pm to npn. will there be cafe car service

on this 12 hour trip?

0.181034

i am bringing my daughter who less than 2 yrs old and got my ticket using cname- points. nowhere did it say anything about my daughter. do i need anything for her on the train?

i am bringing my daughter less than 2 yrs old and got my ticket using cname- points. do i need anything for her on the train?

who nowhere did it say anything about my daughter.

0.289773

hi, are there any trains going from phiilly 30th street station to new brunswick nj monday dec 21 in the morning?

are there any trains going from phiilly 30th street station to new brunswick nj monday dec 21 in the morning?

hi,

0.035398

i cancelled a reservation and am supposed to receive a refund. why hasnt the money been returned to my account?

i cancelled a reservation and am supposed to receive a refund. why hasnt the money been returned

to my account?

0.125

hey -----, is there a train that goes from palmdale ca to phoenix az

is there a train that goes from palmdale ca to phoenix az

hey -----,

0.161765

i purchased a ticket for my son this summer that i never used. i am now trying to track down information on the ticket so that i can use it. can you help?

i purchased a ticketthat i never used. i am now trying to track down the ticket so that i can use it.

for my son this summer information on can you help?

0.337662

hi -----, i wanted to upgrade our trip from pittsburgh to ny from december 19 to december 23

wanted to upgrade our trip from pittsburgh to ny from december 19 to december 23

hi -----, i

0.130435

hi -----. what are the fares to go cname-- with a booth 2 adultsround trip jan. 17 to jan 22? leaving klamat falls oregon to lax

what are the fares to go cname-- with a booth 2 adultsround trip jan. 17 to jan 22? leaving klamat falls oregon to lax

hi -----.

0.070313

i have a reservation on march 31,2016. i printed the cname- eticket receipt for my trip is this sufficient to get on the train or is there something with the barcode on it ?

printed the cname- eticket receipt for my trip is this sufficient to get on the train

i have a reservation on march 31,2016. i or is there something with the barcode on it ?

0.5

hi -----, i bought a ticket for my son to come home from washington dc to stamford ct scheduled to travel on november 13. the train was late, so my wife bought him a more expensive ticket. i would

i bought a ticket for my son to come home from washington dc to stamford ct scheduled to travel on november 13. the train was late, so my wife bought him a more expensive ticket.

hi -----, i would

0.086735

i am buying my aunts ticket online. she will be leaving from new york to washington. she wants an actual ticket in hand. she cannot use the computer and she leaves at 530am window opens at 600am

i am buying my aunts ticket online. she wants an actual ticket . she cannot use the computer

she will be leaving from new york to washington.in handand she leaves at 530am window opens at 600am

0.52551

hi, im taking the 2224 thruway bus this evening departing bwi at 621pm. is the thruway bus a bus or a train?

is the thruway bus a bus or a train?

hi, im taking the 2224 thruway bus this evening departing bwi at 621pm.

0.663636

hi,----- question if i,buy a ticket via internet in kansas city for my sister coming from naperville il. can i send the ticket can she pick up her ticket at the naperville station??tx.

if i,buy a ticket via internet in kansas city for my sister coming from naperville il. can she pick up her ticket at the naperville station??

hi,----- question can i send the ticket tx.

0.241935

i am looking to see how much a round trip ticket from atlanta ga today for an adult and a month old child round trip to phila 30 station would cost with a return date of dec 5th

i am looking to see how much a ticket from atlanta ga today for an adult and a month old child round trip to phila 30 station would cost with a return date of dec 5th

round trip

0.062147

i am trying to go from providence ri to rutgers u in new brunswick nj. there does not seem to be service?

i am trying to go from providence ri to rutgers u in new brunswick nj.

there does not seem to be service?

0.32381

i am trying to purchase 2 tickets and when i enter the authentication information it does not accept it. i have confirmed with my employer that the information is correct.

i am trying to purchase 2 tickets and when i enter the authentication information it does not accept it.

i have confirmed with my employer that the information is correct.

0.385965

what deal should i use to save money going to new york city from providence, ri?

what deal should i use going to new york city from providence, ri?

to save money

0.175

can open train tickets be purchased? we will be traveling between rensselaer ny and penn station

can open train tickets be purchasedbetween rensselaer ny and penn station

? we will be traveling

0.239583

-----, i have reservations for sunday, november 16th, travelling from st. louis to chicago. i inadvertently deleted my email with all info. have i can have the reservationstickets resent to me?

i have reservations i can have the reservationstickets resent to me?

-----, for sunday, november 16th, travelling from st. louis to chicago. i inadvertently deleted my email with all info. have

0.639175

hi there is traffic and im trying to catch my connecting bus at the transbay terminal. what can i do

there is traffic and im trying to catch my connecting bus at the transbay terminal.

hi what can i do

0.16

what does error id 503s mean? i am trying to modify my reservation ------.

what does error id 503s mean?

i am trying to modify my reservation ------.

0.605263

i didnt get the email for changing my password because i forgot

i didnt get the email for changing my password

because i forgot

0.253968

i am a aaa card holder. i want to purchase a ticket for a relative. could i use the aaa discount if im not the one traveling?

uld i use the aaa discount if im not the one traveling?

i am a aaa card holder. i want to purchase a ticket for a relative. co

0.56

i just made a reservation for my daughter but she did not receive the reservation on her email.

i just made a reservation for my daughter but she did not receive the reservation email.

on her

0.063158

how do i pull up the return schedule for a round trip from albany to penn station on25th nov. return penn station to albany on 29th nov?

how do i pull up the return schedule for a round trip from albany to penn station

on25th nov. return penn station to albany on 29th nov?

0.397059

i just bought tickets and have not gotten my confirmation email. also, the page crashed on me before i could ger my confirmation number. what do i do to get the etickets resent to me.

what do i do to get the etickets resent to me.

i just bought tickets and have not gotten my confirmation email. also, the page crashed on me before i could ger my confirmation number.

0.743169

i already bought a ticket, i have a confirmation number. how can i print a ticket

how can i print a ticket

i already bought a ticket, i have a confirmation number.

0.691358

how can i get 25 off if i buy 2 weeks ahead

can i get 25 off if i buy 2 weeks ahead

how

0.090909

i want to use my points for a round trip fare from chicago union station to spingfield il leaving friday 1113 at 7 a.m. and returning at 455 pm from springfield. how do i do that on line

i want to use my points for a round trip fare from chicago union station to spingfield il leaving friday 1113 at 7 a.m. and returning at 455 pm from springfield.

how do i do that on line

0.12766

trying to find a good deal and good timing to go from new york to baltimore bwi

good deal to go from new york to baltimore bwi

trying to find a and good timing

0.407407

hi my question is on the 421 eagle leaving austin on the 19th to la it departs at 6 30 pm then it goes to san antonio and leave there at 2 45 am to la it does not take 8 hours to get t san antiono

the 421 eagle it departs at 6 30 pm then it goes to san antonio and leave there at 2 45 am to la it does not take 8 hours to get t san antiono

hi my question is onleaving austin on the 19th to la

0.270408

i am in the hospital. i dont have my ticket with me, but i need to cancel my trip ..fort worth to austin and return.

i dont have my ticket with me, but i need to cancel

i am in the hospital. my trip..fort worth to austin and return.

0.538462

hi, i lost my password and asked the system twice to send me a new password email, and i never received anything. that was hours ago and i need to change my ticket asap. i checked my trash box - not

i lost my password and asked the system twice to send me a new password email, and i never received anything.

hi, that was hours ago and i need to change my ticket asap. i checked my trash box - not

0.44

i am reserving a round trip for two seniors from okc to fort worth, tx. leaving 1120 and returning 1124. i see price of 52.00. is that per person round trip? i have a hard time understanding

trip for two seniors from okc to fort worth, tx. leaving 1120 and returning 1124. i see price of 52.00. is that per person round trip?

i am reserving a round i have a hard time understanding

0.286458

im trying to continue and pay and it wont allow me to do so can i call a number to make reservations

can i call a number to make reservations

im trying to continue and pay and it wont allow me to do so

0.6