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{
"author": "Ivo Vangelov",
"title": "Can we create invalidation request for multiple distributions",
"body": "Looking to invalidate multiple distributions. Is it possible to list them all.\n"
} | [
{
"author": "Theodora Boudale",
"body": "Hi Ivo and welcome to the community!\n\nYour question has the tags **pipes** , **aws** , and **cloudfront**, so I assume you are referring to the following pipe, atlassian/aws-cloudfront-invalidate?\n\n* <https://bitbucket.org/atlassian/aws-cloudfront-invalidate/src/master/>\n\nIf so, the pipe can only invalidate one distribution, as per [aws boto3](https://boto3.amazonaws.com/v1/documentation/api/latest/reference/services/cloudfront/client/create_invalidation.html) and [aws cli](https://docs.aws.amazon.com/cli/latest/reference/cloudfront/create-invalidation.html). If you want to invalidate multiple distributions, you can use the pipe multiple times in your yml, one for each distribution id.\n\nKind regards, \nTheodora\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/Can-we-create-invalidation-request-for-multiple-distributions/qaq-p/2809329 | [
"aws",
"bitbucket-cloud",
"bitbucket-pipelines",
"cloud",
"cloudfront",
"pipes"
]
|
{
"author": "ivanhoe011",
"title": "git push returns 500 server error",
"body": "I've suddenly this morning started getting 500 response from the bitbucket when I try to push my code. I don't remember changing anything on my side, and this all worked fine previously. The Atlassian status page is all green, so I'm not sure if it's just my repo, or what. \n\nHere's the output of the \\`git push -v\\` command: \n\nPushing to [https://bitbucket.org/\\*\\*\\*\\*\\*\\*\\*\\*\\*\\*\\*\\*\\*](https://bitbucket.org/*************) \nEnumerating objects: 25, done. \nCounting objects: 100% (25/25), done. \nDelta compression using up to 8 threads \nCompressing objects: 100% (17/17), done. \nPOST git-receive-pack (chunked) \n**error: RPC failed; HTTP 500 curl 22 The requested URL returned error: 500** \n**send-pack: unexpected disconnect while reading sideband packet** \nWriting objects: 100% (17/17), 1.64 MiB \\| 2.47 MiB/s, done. \nTotal 17 (delta 8), reused 0 (delta 0), pack-reused 0 \n**fatal: the remote end hung up unexpectedly** \nEverything up-to-date\n"
} | [
{
"author": "ivanhoe011",
"body": "OK, nevermind, it turns out it was an issue with the git's buffer size (which is 1MB by default ). One image was around 500KB, and probably that was too much for it. I'd never figure it out without ChatGPT honestly... \n\nTo change the buffer size (to 500MB): \n\\`git config --global http.postBuffer 524288000\\` \n",
"comments": null
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/git-push-returns-500-server-error/qaq-p/2809308 | [
"cloud",
"fatal",
"rpc-failed"
]
|
{
"author": "richardmcgavigan",
"title": "User 2fa not working",
"body": "Hello,\n\nA member of my team hasa bitbucket log in with 2FA but they have a new phone so are unable to log in and my recovery key didn't work. So yesterday they asked to \"send a recovery email\" and it said it would be with them in 24 hours.\n\nThey have received my one-time log in today.\n\n\"This recovery link will only work for the account for 24 hours after it was sent. For security reasons, you can only use it once. When you log in to your account, we'll direct you to your two-step verification settings page.\"\n\nHowever, when they click the link it asks me to log in and then asks for 2FA - which they are unable to do.\n\nThey just seem to be stuck in a loop of not being able to log in.\n\nAre you able to help with this please?\n\nThanks\n"
} | [
{
"author": "Ben",
"body": "Hi [@richardmcgavigan](/t5/user/viewprofilepage/user-id/5589707)\n\nThere is a chance that the customer has 2FA enabled at both the Atlassian account level and the Bitbucket Cloud level.\n\nWe have an article that highlights which level the 2FA is configured at (based on the appearance of the 2FA prompt) and provides steps to reset/disable at both levels:\n\n* <https://confluence.atlassian.com/bbkb/how-to-disable-reset-2fa-on-bitbucket-cloud-and-atlassian-account-1236932929.html>\n\nPlease follow the above article and let us know if any issues.\n\nCheers!\n\n- Ben (Bitbucket Cloud Support)\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/User-2fa-not-working/qaq-p/2809148 | [
"bitbucket-cloud",
"cloud"
]
|
{
"author": "Tarun",
"title": "Please perform git gc on a remote repository as size not decreased after BFG large files removal?",
"body": "Hi Guys,\n\nWe exceeded the allowed 4GB size of the repository, so I cleaned my local repository with BFG tool.\n\nSize was reduced locally. git then push --force was performed. But size of remote repository has been increased by 600MB approximately.\n\nIf I understand correctly a garbage cleanup (git gc) is needed on the remote repository.\n\nPlease execute it so that we can access and work on this repository.\n\nThanks for your assistance.\n"
} | [
{
"author": "Theodora Boudale",
"body": "Hi [@Tarun](/t5/user/viewprofilepage/user-id/5589763) and welcome to the community!\n\nYou have access to several repositories, so I'm not sure which one you'd like us to run a git gc for.\n\nCan you please let me know the last two letters of the repo name, and the last two letters of the workspace where the repo belongs?\n\nKind regards, \nTheodora\n",
"comments": [
{
"author": "Tarun",
"body": "[@Theodora Boudale](/t5/user/viewprofilepage/user-id/818086)Following are the last two letters of : \nRepo Name : \"GC\"\n\nWorkspace : \"ch\"\n"
},
{
"author": "Theodora Boudale",
"body": "Hi Tarun,\n\nThank you for the info.\n\nI ran a git gc on the repo but its size has been reduced to only 4 GB.\n\nDo you see a smaller size if you clone the repo locally with the -**-mirror** flag?\n\n```\ngit clone --mirror repo_url_here\n```\n\nAnd then run **git count-objects -Hv** inside the mirror clone to check the size (fields **size** and **size-pack** in the output).\n\nIf that size is smaller than 4 GB, it is possible that the files you removed with BFG are still referenced by certain PRs, and contribute to the repository size. I cannot confirm if this is the case, as I'd need to access the repo and I can't do that without a support ticket.\n\nI suggest creating a ticket with the support team; you can link the post you created here, the repo URL, and mention that you'd like the team to investigate if PR refs contribute to the repo size. One of my colleagues will look into it and advise next steps.\n\nYou can create a ticket via <https://support.atlassian.com/contact/#/>, in \"What can we help you with?\" select \"Technical issues and bugs\" and then Bitbucket Cloud as product. When you are asked to provide the workspace URL, please make sure you enter the URL of the repo's workspace to proceed with ticket creation. The ticket will be visible only to you and Atlassian staff, so anything you post there won't be publicly visible.\n\nPlease feel free to let me know if you have any questions.\n\nKind regards, \nTheodora\n"
},
{
"author": "Tarun",
"body": "[@Theodora Boudale](/t5/user/viewprofilepage/user-id/818086)\n\nFollowing is the size of repo (cloned with --mirror flag) :\n\n***4.0G***\n\nFollowing is the output of \"**git count-objects -Hv**\" command executed on repo (cloned with --mirror flag) :\n\n*count: 0* \n***size: 0 bytes*** \n*in-pack: 115043* \n*packs: 1* \n***size-pack: 3.92 GiB*** \n*prune-packable: 0* \n*garbage: 0* \n*size-garbage: 0 bytes*\n\nIt was reduced to ***2.2G***with bfg cleaner earlier.\n"
},
{
"author": "Theodora Boudale",
"body": "Hi Tarun,\n\nThank you for the feedback. I see that you created a ticket with the support team, and one of my colleagues is helping you with this issue.\n\nKind regards, \nTheodora\n"
}
]
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/Please-perform-git-gc-on-a-remote-repository-as-size-not/qaq-p/2809238 | [
"bitbucket-cloud",
"cloud"
]
|
{
"author": "Raj Shekhar",
"title": "How we can assign users or groups to bit bucket workspace using REST API",
"body": "Bitbucket Cloud workspaces won't include built-in user or group management for newer workspaces created after February 5th, 2024. Instead, we need to manage users and groups through Atlassian Admin. This is part of Atlassian's plan to unify user management, as explained in their blog\n\n<https://bitbucket.org/blog/unified-user-management-is-generally-available-for-new-bitbucket-cloud-workspaces>.\n\nWe can use SCIM to manage users and groups, but how can we assign users or groups to a workspace using REST API?\n"
} | [
{
"author": "Kieren _SmolSoftware_",
"body": "You could use the API [@Raj Shekhar](/t5/user/viewprofilepage/user-id/5589586), or use a Marketplace app like [Admin Automations](https://marketplace.atlassian.com/apps/1234013/admin-automations-for-jira-and-user-management?hosting=cloud&tab=overview) (assuming you also have Jira) to automate adding your users into groups, such as adding users to the default Bitbucket group...\n",
"comments": null
},
{
"author": "Ben",
"body": "Hi [@Raj Shekhar](/t5/user/viewprofilepage/user-id/5589586)\n\nPlease refer to our Cloud Admin REST API documentation - you can perform user management for your organisation here:\n\n* <https://developer.atlassian.com/cloud/admin/about/>\n\nCheers!\n\n- Ben (Bitbucket Cloud Support)\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/How-we-can-assign-users-or-groups-to-bit-bucket-workspace-using/qaq-p/2809010 | [
"bitbucket-cloud",
"cloud"
]
|
{
"author": "Ankit Singh",
"title": "The requested repository either does not exist or you do not have access. If you believe this reposi",
"body": "Please give an solution of it\n\nThe requested repository either does not exist or you do not have access. If you believe this repository exists and you have access, make sure you're authenticated. fatal: Could not read from remote repository. Please make sure you have the correct access rights and the repository exists.\n"
} | [
{
"author": "Patrik S",
"body": "Hello [@Ankit Singh](/t5/user/viewprofilepage/user-id/5589533) ,\n\nand welcome to the Community!\n\nThis error is usually returned when trying to perform a git operation when using invalid credentials for authentication (assuming that your account does have access to the said repository).\n\nIn this case, could you please share with us the full command you're executing that is showing this error?\n\nWhen sharing the command, make sure to sanitize any sensitive information (username, workspace,repository, etc) to protect your privacy, as this is a public forum.\n\nThank you, [@Ankit Singh](/t5/user/viewprofilepage/user-id/5589533) ! \nPatrik S\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/The-requested-repository-either-does-not-exist-or-you-do-not/qaq-p/2808950 | [
"bitbucket-cloud",
"cloud"
]
|
{
"author": "Sena Turku Cakmak",
"title": "Manual triggering pipeline from the step I want",
"body": "Hello Community,\n\nI have couple of questions:\n\n1. Is it possible to trigger a certain step in bitbucket whenever I want, without running the whole pipeline?\n2. If I have 2 steps parallel to each other and one of them has manual trigger setup, and then the pipeline continues with sequential steps, , is it possible to make pipeline keep running the next steps without triggering that manual step?\n\nThanks in advance,\n\nSena\n"
} | [
{
"author": "Saxea _Flowie_",
"body": "Hi [@Sena Turku Cakmak](/t5/user/viewprofilepage/user-id/5436154) ,\n\nYou can probably use variables in a custom pipeline to control the steps you want to skip.\n\nYou might also want to check out [Flowie](https://flowie.app/docs/en/plugins/pipelines), a [Bitbucket addon](https://marketplace.atlassian.com/apps/1231101?tab=overview&hosting=cloud) we provide, that adds a lot of flexibility for pipelines, such as support for triggering pipelines with different events, in parallel, based on conditions, and pre-defined values for variables.\n",
"comments": null
},
{
"author": "Patrik S",
"body": "Hey [@Sena Turku Cakmak](/t5/user/viewprofilepage/user-id/5436154) ,\n\nthanks for reaching out to Community!\n\nLet me respond to your questions individually for better clarity:\n> 1. Is it possible to trigger a certain step in bitbucket whenever I want, without running the whole pipeline?\n\nUnfortunately, it's not possible to trigger a single step only, the whole pipelines will be executed when it is triggered. However, you can have a pipeline defined with a single step, so once you trigger the pipeline, that single step will be executed. That might be an option depending on your use-case.\n> If I have 2 steps parallel to each other and one of them has manual trigger setup, and then the pipeline continues with sequential steps, , is it possible to make pipeline keep running the next steps without triggering that manual step?\n\nThe pipeline will continue to the sequential steps only after all the steps in the parallel block have been completed. In you example, only after the manual step is triggered and complete, the rest of sequential steps will be executed.\n\nI hope that helps! Should you have any questions, please let us know!\n\nThank you, [@Sena Turku Cakmak](/t5/user/viewprofilepage/user-id/5436154) !\n\nPatrik S\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/Manual-triggering-pipeline-from-the-step-I-want/qaq-p/2808947 | [
"bitbucket-cloud",
"cloud"
]
|
{
"author": "Sanjay.Maduri",
"title": "This site can?t be reached",
"body": "Hi Team,\n\nI am unable to connect to bitbucket from my office laptop since this morning however i was able to login till yesterday from last 2 months.\n\nThis site can't be reached {#toc-hId--328313463}\n------------------------------------------------\n\nThe connection was reset. \nTry:\n\n* Checking the connection\n* [Checking the proxy and the firewall](chrome-error://chromewebdata/#buttons)\n* Running Windows Network Diagnostics \nERR_CONNECTION_RESET\n\n<https://bitbucket.org/yooralla2/workspace/repositories/>\n"
} | [
{
"author": "Patrik S",
"body": "Hey [@Sanjay.Maduri](/t5/user/viewprofilepage/user-id/5535809) ,\n\nand welcome to the Community!\n\nI noticed you have created a support ticket for this issue and one of our support engineers is already investigating the issue with you.\n\nOnce the ticket is resolved, feel free to share the solution here in community to assist other users that may come across the same issue.\n\nThank you, [@Sanjay.Maduri](/t5/user/viewprofilepage/user-id/5535809) !\n\nPatrik S\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/This-site-can-t-be-reached/qaq-p/2808744 | [
"bitbucket-cloud",
"cloud"
]
|
{
"author": "Scarlett Jones",
"title": "When to use Auto-Add versus Dynamically add reviewers to PR using ScriptRunner Listener?",
"body": "Is the only difference between them that dynamically add will update when a PR is updated, while auto-add will only add when a PR is created?\n\nIf using dynamically add, if the members of a mandatory reviewer group are updated (new members added), and the PR is updated, will it get the new members added to the PR?\n\nDoes updating a PR refer to only adding/removing commits? What about editing the PR description/title or anything else you can edit without making a new commit?\n\nDocumentation:\n\n<https://docs.adaptavist.com/sr4bib/8.34.0/features/listeners/built-in-listeners/auto-add-reviewers-to-a-pull-request>\n\n\"Using this script, you can automatically add reviewers when a pull request (PR) is created.\"\n\n<https://docs.adaptavist.com/sr4bib/8.34.0/features/listeners/built-in-listeners/dynamically-add-reviewers-to-a-pull-request>\n\n\"Using this script, you can dynamically add default and mandatory reviewers based on a script when a pull request (PR) is created or updated.\"\n"
} | [
{
"author": "Max Lim _Adaptavist_",
"body": "The main difference is that, for dynamically add reviewers listener, the \"configuration script\" field allows you to script more complicated logics on adding the reviewers.\n\nFor example, you might want a reviewer from same time zone as mandatory, reviewers from different time zones as normal reviewers.\n\nFor time zone use case, there is an related [merge check example](https://docs.adaptavist.com/sr4bib/latest/features/script-merge-checks/built-in-merge-checks/custom-merge-check) for enforcing reviewers in several timezones.\n\nHope this helps.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/When-to-use-Auto-Add-versus-Dynamically-add-reviewers-to-PR/qaq-p/2808649 | [
"adaptavist",
"bitbucket-server",
"event-listener",
"listener",
"script-listener",
"scriptrunner",
"server"
]
|
{
"author": "Grant Starkman",
"title": "Pipeline fails with 4x instance size and atlassian-ip-ranges: true, works with 1x size",
"body": "We're experiencing an unexpected issue with our Bitbucket Pipeline configuration. Our database migration step fails under specific conditions, and we're seeking insight or similar experiences from the community.\n\n1. Configuration causing the issue:\n\nyaml options: size: 4x runtime: cloud: atlassian-ip-ranges: true\n\n2. Symptoms: - The pipeline fails during our database migration step when using the above configuration. - No specific error messages are logged; the step simply fails.\n\n3. What works: - Using a 1x instance size with \\`atlassian-ip-ranges: true\\` - Using 4x instance size with \\`atlassian-ip-ranges: false\\` or the option removed entirely\n\n4. What we've tried:\n\n- Verified that the IPs used are whitelisted in our security groups.\n\n- Tested with different pipeline configurations.\n"
} | [
{
"author": "Patrik S",
"body": "Hi [@Grant Starkman](/t5/user/viewprofilepage/user-id/5589193) ,\n\nUsing the `atlassian-`ip`-ranges` configuration in 1x/2x should have no effect, as those sizes will continue to operate from the existing limited set of IPs until September 17, 2024.\n\nAfter this date, ***all*** Pipelines builds will operate from the new, broader IP range as documented [here](https://support.atlassian.com/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/#:~:text=0248%20(deprecated)-,Valid%20IP%20addresses%20for%20Bitbucket%20Pipelines%20build%20environments,-The%20machines%20that) (this include `1/2x` steps).\n\nTo access the full list of IP's, you can use [this endpoint](https://ip-ranges.amazonaws.com/ip-ranges.json) and filter the results down to ones where `\"service\"` is `\"`EC2`\"` just the EC2 resources.\n\nSteps using the new sizes **4x** /**8x** are already executed using the broader IP range by default. If you require your builds to continue running from the more limited set of IP's, you will need to leverage the `atlassian-`ip`-ranges` runtime configuration. The `atlassian-`ip`-ranges` configuration is only available to **4x/8x** steps as documented [here](https://support.atlassian.com/bitbucket-cloud/docs/step-options/#Runtime).\n\nSo it's interesting that you mentioned a size 1x step (before Sep 17th) is working, while a size 4x step with `atlassian-`ip`-ranges` is failing, since in theory they should both be running from the same limited set of Atlassian IP addresses.\n\nWith that in mind, I would suggest the following:\n\n* Could you double check your firewall/proxy to confirm if all the IP blocks listed in [Pipelines - Atlassian-IP-ranges](https://support.atlassian.com/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/#Atlassian-IP-ranges) are allowed ? \n If you confirm they are, I would suggest adding the following command at the very beginning of the failing step\n\n ```\n curl ifconfig.me\n ```\n\n so you can verify which public IP address was assigned to that step and compare if it's not in the Atlassian IP ranges list.\n* Could you confirm if you're defining the `atlassian-`ip`-ranges` globally or at the step level ? Can you check if the syntax is correct according to the examples provided in the official documentation: [step](https://support.atlassian.com/bitbucket-cloud/docs/step-options/#Runtime) or [global](https://support.atlassian.com/bitbucket-cloud/docs/global-options/#Runtime)\n\nI hope that helps! Should you have any questions, please let us know.\n\nThank you, [@Grant Starkman](/t5/user/viewprofilepage/user-id/5589193) !\n\nPatrik S\n",
"comments": null
},
{
"author": "Steve Annett",
"body": "?\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/Pipeline-fails-with-4x-instance-size-and-atlassian-ip-ranges/qaq-p/2808619 | [
"bitbucket-cloud",
"cloud"
]
|
{
"author": "mazedmike",
"title": "I can't create a new workspace",
"body": "I can't create a new workspace. The button is missing. I have looked at this post and I don't have an option to add or create one anywhere in my profile or anywhere in the interface.\n\n<https://community.atlassian.com/t5/Trello-questions/Can-t-create-workspace/qaq-p/2721286>\n"
} | [
{
"author": "Saxea _Flowie_",
"body": "Hi [@mazedmike](/t5/user/viewprofilepage/user-id/1352350)\n\nCheck out [this answer](https://community.atlassian.com/t5/Bitbucket-questions/Re-Re-Create-Workspace-button-is-absent/qaq-p/2782760/comment-id/106796#M106796)\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/I-can-t-create-a-new-workspace/qaq-p/2808643 | [
"bitbucket-cloud",
"cloud"
]
|
{
"author": "Chetan Patidar",
"title": "Editing the question as not able to post reply",
"body": "[@Mark C](/t5/user/viewprofilepage/user-id/1210823) , \n\nstill getting the git clone issue for repos in which one central repo has dependency of another 20+ repos . \n\neven after changing the git user to my own which have access to all the other repos \n\n<br />\n\nResolving dependencies... \nHost key verification failed. \n13\nfatal: Could not read from remote repository.\n"
} | [
{
"author": "Mark C",
"body": "Hi [@Chetan Patidar](/t5/user/viewprofilepage/user-id/5582702)\n\nThank you for reaching out to the community.\n\nWould it be possible for you to try to configure the same at the repository level?\n\n```\ngit config user.name \"ABC\"\ngit config user.email \"[email protected]\"\n```\n\nLet me know how it goes.\n\nRegards, \nMark C\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/Editing-the-question-as-not-able-to-post-reply/qaq-p/2808051 | [
"bitbucket-cloud",
"cloud"
]
|
{
"author": "b_lagerweij",
"title": "Renovate pipe does not support private S3 repositories",
"body": "We are using Bitbucket pipelines in combination with a private repository hosted on S3. Although the renovate product supports S3 hosted repositories just fine, it does not work for the pipe. The reason is that the pipe.yaml does not propagate the AWS_ACCESS_KEY_ID and AWS_SECRET_ACCESS_KEY environment variables.\n\n```\n\n\n - name: AWS_ACCESS_KEY_ID\n\n default: $AWS_ACCESS_KEY_ID\n\n - name: AWS_SECRET_ACCESS_KEY\n\n default: $AWS_SECRET_ACCESS_KEY\n\n - name: AWS_REGION\n\n default: $AWS_REGION\n\n - name: AWS_DEFAULT_REGION\n\n default: $AWS_DEFAULT_REGION\n```\n\nCould you please update the pipe.yaml file, and add the above lines ?\n"
} | [
{
"author": "Igor Stoyanov",
"body": "Hi [@b_lagerweij](/t5/user/viewprofilepage/user-id/4612448) . Thanks for your feature request. \n\nWe will think about adding support of pre-execution script, so will have the ability to implement your custom logic before the pipe execution. \n\nWe will notify you when this feature will become available. \n\nRegards, Igor\n",
"comments": null
},
{
"author": "Ben",
"body": "Hi [@b_lagerweij](/t5/user/viewprofilepage/user-id/4612448)\n\nI am reaching out to the pipes development team for clarity on this.\n\nCheers!\n\n- Ben (Bitbucket Cloud Support)\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/Renovate-pipe-does-not-support-private-S3-repositories/qaq-p/2808223 | [
"bitbucket-cloud",
"bitbucket-pipelines",
"cloud",
"pipes",
"renovate",
"scan"
]
|
{
"author": "S?rgio Baixo",
"title": "Not able to find artifact from previous step in bitbucket-pipelines",
"body": "So my intention is to build a folder with files in the 1st step of my pipeline and then in the 2nd step use those files, but somehow I'm not being able to do so. I create the folder build2 and then cd into it and and then I build my project, and add this folder into the artifacts. But then in the 2nd step, the folder does not exist. And even though the command 'cd build2' fails, the stepp still finishes as success. How can I fix and improve this?\n\n![image2.png](/t5/image/serverpage/image-id/346513i2DB7164F67F84B83/image-size/large?v=v2&px=999 \"image2.png\")![image3.png](/t5/image/serverpage/image-id/346514iE66AB71CC179FD40/image-size/large?v=v2&px=999 \"image3.png\")\n"
} | [
{
"author": "Theodora Boudale",
"body": "Hi S?rgio and welcome to the community!\n\nThe only time I can reproduce this error is when the build2 directory that is created in the first step is empty. I believe that the e2studioc command is not generating any files in the directory build2. You also noted that if you generate a file yourself you can see it in the second step, which supports this hypothesis.\n\nTo confirm this, include a **dir;** command right after the **e2studioc** command on the first step, to check if that folder has any files.\n\nRegarding the step not failing, a step will fail if a certain command returns a non-zero exit code. It looks like **PowerShell -Command** returns a zero exit code, which is why the step is not failing.\n\nKind regards, \nTheodora\n",
"comments": [
{
"author": "S?rgio Baixo",
"body": "Hi Theodora,\n\nyou are correct, the build2 folder was empty and I was not thinking clearly. I ended up fixing the issue, here is what I did: I copied the content of folder build to folder build2, then entered inside build2 and execute the e2studio.exe command\n\n<br />\n\n![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/346978i2DE359F5DF33BD8C/image-size/large?v=v2&px=999 \"image.png\")\n\nAnother important aspect to mention, at some point I was creating a folder artifact with the name 'build' instead of build2 for example. This 'build' folder gets rewritten every single time by the runner when the pipeline starts. So even though it was working, the artifact folder shouldn't have 'build' as name.\n"
},
{
"author": "Theodora Boudale",
"body": "Hi S?rgio,\n\nThank you for the feedback.\n> at some point I was creating a folder artifact with the name 'build' instead of build2 for example. This 'build' folder gets rewritten every single time by the runner when the pipeline starts.\n\nFor every step of a Pipelines build running with a Windows self-hosted runner, the repo will be cloned in this location (unless cloning is disabled for the step):\n\n```\nC:\\Users\\myUser\\Documents\\atl\\temp\\b609961f-891e-c872-c36b-f3f2c315d186\\1726221881224\\build\n```\n\nwhere \n**C:\\\\Users\\\\myUser\\\\Documents\\\\atl** is the directory of the runner \n**b609961f-891e-c872-c36b-f3f2c315d186** is the UUID of the runner \n**1726221881224** is based on the EPOCH time, when the build gets started\n\nThen, the commands of that step's script will be executed, and when the step finishes, the runner will attempt to delete the content of **C:\\\\Users\\\\myUser\\\\Documents\\\\atl\\\\temp\\\\b609961f-891e-c872-c36b-f3f2c315d186\\\\1726221881224**. The same process is repeated for every step of the same pipeline, and also for the steps of any subsequent pipelines that get triggered.\n\nThis doesn't have anything to do with the artifacts folder, it's standard behavior of the runner. If you have an artifact folder named **build**, it should be present at the following path of the next step\n\n```\nC:\\Users\\myUser\\Documents\\atl\\temp\\b609961f-891e-c872-c36b-f3f2c315d186\\1726221881224\\build\\build\n```\n\nHowever, as I said, the content of **C:\\\\Users\\\\myUser\\\\Documents\\\\atl\\\\temp\\\\b609961f-891e-c872-c36b-f3f2c315d186\\\\1726221881224** will be cleared at the end of every step (unless something prevents the runner from cleaning it, e.g. file permissions).\n\nSo, it's not really clear to me what the issue is when the artifacts folder was named build, that no longer occurs when the folder is named build2.\n\nIf you'd like me to look into it, please feel free to provide some additional details.\n\nKind regards, \nTheodora\n"
}
]
},
{
"author": "S?rgio Baixo",
"body": "Also if I do cmd.exe /c echo. \\> filename.txt instead of the e2studioc command I can see the filename.txt in the second step, but not the content from the e2studioc command\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/Not-able-to-find-artifact-from-previous-step-in-bitbucket/qaq-p/2807886 | [
"bitbucket-pipelines",
"cloud"
]
|
{
"author": "Ujjwal Jha",
"title": "Linking bitbucket with atlassian and IDP solution",
"body": "Hi team,\n\nmy current bitbucket instance is managed separately along with my other atlassian product like jira and confluence.\n\nis it possible to link both service in one account.\n\nAlso, i want to enable IDP login in bitbucket which i am not able to see any option.\n\nIs it possible to achieve it via Atlassian guard service so that user account can be managed from one single source.\n"
} | [
{
"author": "Syahrul",
"body": "G'day, [@Ujjwal Jha](/t5/user/viewprofilepage/user-id/5588553)\n\nWelcome to the community!\n\nThe existing workspace created before the announcement [here](https://bitbucket.org/blog/unified-user-management-is-generally-available-for-new-bitbucket-cloud-workspaces) will be unable to manage their user from the Admin hub until FY25.\n\nHowever, it's possible to redirect your user login through SAML/SSO via Atlassian guard, but you won't be able to provision or manage your user in Bitbucket workspace yet.\n\nIf you have a paid workspace and need further assistance, please raise a support ticket via our Support portal.\n\nRegards, \nSyahrul\n",
"comments": [
{
"author": "Ujjwal Jha",
"body": "I have opened support request as well however they did not provided any concrete answer.\n\nhowever, from above thread, it seems that we have to wait till 25 for feature to be released.\n\nis there any possibilities for way sooner.\n"
},
{
"author": "Syahrul",
"body": "Hi [@Ujjwal Jha](/t5/user/viewprofilepage/user-id/5588553)\n\nThanks for the update.\n\nUnfortunately, we don't have any update yet on the possibility of a much sooner migration. I suggest keeping an eye on our blog for any latest news:\n\n<https://bitbucket.org/blog/>\n\nRegards, \nSyahrul\n"
}
]
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/Linking-bitbucket-with-atlassian-and-IDP-solution/qaq-p/2807848 | [
"bitbucket-cloud",
"cloud"
]
|
{
"author": "limboonchia",
"title": "Issue: Bitbucket Data Center Dhttp.nonProxyHosts ignored by Wehbook",
"body": "I am using outbound proxy for Bitbucket DC for external network, while bypassing proxy for internal network with below option in the _start-webapp.sh\n\n```\n -Dhttp.nonProxyHosts=localhost|127.0.0.1|192.168.*.*? \n\nOR\n\n -Dhttp.nonProxyHosts=\\\"localhost|127.0.0.1|192.168.*.*\\\"\n```\n\nHowever, when i was testing connection in wehbook plugin, both localhost and 127.0.0.1 are working and bypassing proxy, while 192.168.x.x server is not reachable . So this seems like ignored by webhook.\n\nThen if I use below option instead, then it works with bypassing proxy.\n\n```\n -Dhttp.nonProxyHosts=192.168.1.2?\n```\n\nAnyone has any resolution on this or encountered before on how to setup multiple target ip addresses ?\n\n-Dhttp.nonProxyHosts=localhost\\|127.0.0.1\\|192.168.\\*.\\*\n"
} | [
{
"author": "Aman Shrivastava",
"body": "Hi [@limboonchia](/t5/user/viewprofilepage/user-id/5587148) \n\nI think instead of using -Dhttp.nonProxyHosts=localhost\\|127.0.0.1\\|192.168**.\\*.\\*** , if you use -Dhttp.nonProxyHosts=localhost\\|127.0.0.1\\|192.168**.\\*** , it may work. \nThe wildcard character generally doesn't work in the segments of dot notation so you can user it in the beginning or the end. \n\nRegards, \nAman\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Bitbucket-questions/Issue-Bitbucket-Data-Center-Dhttp-nonProxyHosts-ignored-by/qaq-p/2807825 | [
"bitbucket-data-center",
"data-center",
"java",
"proxy"
]
|
{
"author": "haarrvin96",
"title": "Server not able to start",
"body": "Hi,\n\nI'm currently working server migration, I noticed when start crucible services its hangs at crucible on control port. Anyone knows how I can fix this? Thanks. \n![crucible stuck.JPG](/t5/image/serverpage/image-id/195976i32BE34B1FBB5AC8F/image-size/large?v=v2&px=999 \"crucible stuck.JPG\")\n"
} | [
{
"author": "Jim Butler",
"body": "Check the permissions on your data/ and installation files (I extracted the zip as root, and the log showed that the crucible user couldn't write into the dir (a chown -r to the service account on the tree worked.).\n\n(not sure if that is it), but the other thing is that you have some reference to nfs. You may have a contention on the server while its trying to migrate during the post-config (bump the servers for you nfs (ps -ef \\| grep nfs ) and subtract 2, then look for that number in /etc/default/nfs and bump it (I run 512, 2048, sometimes more, depending on how many thousands of connections i have).\n\ngood luck.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Fisheye-Crucible-questions/Server-not-able-to-start/qaq-p/2020084 | null |
{
"author": "yang",
"title": "Lost emergency key",
"body": "I have jira account and enabled the two factor authentication. But I lost my emergency key, so I can't login.\n\nI refer to <https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-two-step-verification/#Your-emergency-recovery-> key-doesn--x27-t-work-or-you--x27-ve-lost-it, but I don't see \"Send recovery email\", and the administrator didn't find how to recover my account.\n\nHow can I recover my account?\n"
} | [
{
"author": "Ste Wright",
"body": "Hi [@yang](/t5/user/viewprofilepage/user-id/4912732)\n\nLooks like you have a few similar questions on the Community - including:\n\n* <https://community.atlassian.com/t5/Bitbucket-questions/Lost-emergency-key/qaq-p/2021200>\n* <https://community.atlassian.com/t5/Jira-questions/Lost-emergency-key/qaq-p/2022155>\n\nYou only need to post your question once to get help from our Community members!\n\nPlease use one of these, which both have an answer :)\n\nSte\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Fisheye-Crucible-questions/Lost-emergency-key/qaq-p/2021080 | null |
{
"author": "mcote",
"title": "svn and fisheye",
"body": "while indexing an existing repo I am getting errors about spaces in the filenames for very old versions of files. These have since been removed from the repo. I keep restarting the indexing at later and later versions, but then other errors occur. When the repo was originally indexed about 4 months ago, we did not see these problems starting the index at the default location which I believe is version 1. So, why am I seeing them now and what can I do to fis this? Developers who are creating reviews are missing diffs, etc.\n"
} | [
{
"author": "mcote",
"body": "I opened a ticket with support.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Fisheye-Crucible-questions/svn-and-fisheye/qaq-p/1987744 | null |
{
"author": "rajesh@csgi",
"title": "is there any new Fisheye and Crucible releases planned to address the Log4j issue",
"body": "is there any new Fisheye and Crucible releases planned to address the Log4j issue\n"
} | [
{
"author": "Fabio Racobaldo _Herzum_",
"body": "Hi [rajesh@csgi](/t5/user/viewprofilepage/user-id/3968213) ,\n\nif you are referring to CVE-2021-4422228 Fecru is not affected. Please check the following article <https://confluence.atlassian.com/security/multiple-products-security-advisory-log4j-vulnerable-to-remote-code-execution-cve-2021-44228-1103069934.html>\n\n### All Other Self-Managed Products {#toc-hId-1317264630}\n\n**No other Atlassian self-managed products are vulnerable to CVE-2021-44228.**\n\nSome self-managed products use an Atlassian-maintained fork of Log4j 1.2.17, which is not vulnerable to CVE-2021-44228. We have done additional analysis on this fork and confirmed a new but similar vulnerability ([CVE-2021-4104](https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-4104)) that can only be exploited by a trusted party. For that reason, Atlassian rates the [severity level](https://www.atlassian.com/security/security-severity-levels) for all other self-managed products as **low**. Specifically, Atlassian products that use Log4j 1.x are only affected if all of the following non-default configurations are in place:\n\n* The JMS Appender is configured in the application's Log4j configuration\n\n* The `javax.jms` API is included in the application's `CLASSPATH`\n\n* The JMS Appender has been configured with a JNDI lookup to a third party. Note: this can only be done by a trusted user modifying the application's configuration, or by trusted code setting a property at runtime\n\nThe following products use the Atlassian-maintained fork of Log4j 1.2.17:\n\n* Bamboo Server and Data Center (including Bamboo Agents)\n\n* Confluence Server and Data Center\n\n* Crowd Server and Data Center\n\n* Fisheye / Crucible\n\n* Jira Service Management Server and Data Center\n\n* Jira Software Server and Data Center (including Jira Core)\n\nHope this helps,\n\nFabio\n",
"comments": [
{
"author": "rajesh@csgi",
"body": "Thanks Fabio,\n\nCould you confirm the same regarding Bitbucket.\n"
},
{
"author": "Fabio Racobaldo _Herzum_",
"body": "you're welcome [rajesh@csgi](/t5/user/viewprofilepage/user-id/3968213) .\n\nBitbucket is impacted so you need to choose one of the proposed actions as defined in the linked article.\n"
},
{
"author": "Roel Storms",
"body": "This blog does not address the chainsaw vulnerability which is present in Log4j 1.2.17 which Atlassian explains is used by Fisheye. \"Some self-managed products use an Atlassian-maintained fork of Log4j 1.2.17, which is not vulnerable to CVE-2021-44228. \"\n\nThis blog is also from December. That is before chainsaw was published in January. Why it Atlassian not addressing the Chainsaw issue?\n\n[CVE-2022-23307 : CVE-2020-9493 identified a deserialization issue that was present in Apache Chainsaw. Prior to Chainsaw V2.0 Chainsaw wa (cvedetails.com)](https://www.cvedetails.com/cve/CVE-2022-23307/)\n"
},
{
"author": "Anusha Hegde",
"body": "[@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) : Fisheye and crucible having the jar of log4j-1.2.16.jar is vulnerable to [CVE-2021-4104?](https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-4104) can you please clarify on this or share any information if you have related to it.\n"
}
]
}
]
| https://community.atlassian.com/t5/Fisheye-Crucible-questions/is-there-any-new-Fisheye-and-Crucible-releases-planned-to/qaq-p/1977912 | null |
{
"author": "EJD799",
"title": "How do you change icons of custom links in the Application Navigator?",
"body": "How do you change icons of custom links in the Application Navigator?\n"
} | [
{
"author": "G subramanyam",
"body": "Hi [@EJD799](/t5/user/viewprofilepage/user-id/5221625) welcome to the Atlassian community.\n\nIf you have administrator rights in your Jira application, you can *edit the links* on the application navigator to meet your specific needs.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Platform-questions/How-do-you-change-icons-of-custom-links-in-the-Application/qaq-p/2362779 | null |
{
"author": "BP",
"title": "Project Intake",
"body": "Hello,\n\nI am wondering if Atlassian has any Project Intake and prioritization software? Or if there are addons.\n\nWhere a user can submit a (simple) business case. It can be reviewed and prioritize. Before becoming a full project.\n\nthanks\n"
} | [
{
"author": "Mikael Sandberg",
"body": "Hi [@BP](/t5/user/viewprofilepage/user-id/5220772),\n\nWelcome to Atlassian Community!\n\nYou may want to take a look at [Jira Product Discovery](https://www.atlassian.com/software/jira/product-discovery) which lets you capture and prioritize ideas.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Platform-questions/Project-Intake/qaq-p/2361765 | [
"atlassian-platform"
]
|
{
"author": "Vysakh Vtk",
"title": "is there any support for zabbix",
"body": "I have an issue with zabbix, before that i want to know that zabbix support also provide through this community\n"
} | [
{
"author": "Brian Trepto",
"body": "You can find the vendors email and Service Desk through the marketplace listing.\n\n[https://marketplace.atlassian.com/apps/1215171/zabbix-plugin?tab=support\\&hosting=server](https://marketplace.atlassian.com/apps/1215171/zabbix-plugin?tab=support&hosting=server)\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Platform-questions/is-there-any-support-for-zabbix/qaq-p/2345358 | [
"atlassian-platform"
]
|
{
"author": "MIchael Franck",
"title": "Do apps become free when going below 10 users?",
"body": "The question says it all.\n\nWe implemented Jira for our project management and development efforts.\n\nOur team has since lowered in size. Originally we had 12 people working in Jira, this has since been reduced to 8.\n\nDoes anyone know if apps in your site acknowledge the move below 10 and adjust their pricing to the 1-10 range ?\n"
} | [
{
"author": "Mikael Sandberg",
"body": "Hi [@MIchael Franck](/t5/user/viewprofilepage/user-id/5206302),\n\nWelcome to Atlassian Community!\n\nIt all depends on the app, some apps are free for 10 users or less, while others charge a set amount. But yes, they should all adjust if you go below 10 users if you you are on a monthly subscription.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Platform-questions/Do-apps-become-free-when-going-below-10-users/qaq-p/2344342 | [
"atlassian-platform"
]
|
{
"author": "Pablo G",
"title": "Projector Help",
"body": "Hi,\n\nThis is my very first enquiry related to Projector. When I access Projector Help and want to dig in a bit further I'm send here, to this community. But when I try to find Projector within Atlassian products I can't find it.\n\nSo where should I post this?\n\nThanks.\n\nPablo.-\n"
} | [
{
"author": "Nic Brough -Adaptavist-",
"body": "Welcome to the Atlassian Community!\n\nI think you may be in the wrong place. I suspect \"Projector\" is documenting or supporting their application(s) with Atlassian software, and you have clicked on \"help with Atlassian stuff\" instead of \"help with Projector\".\n\nIf it is not that, then you'll need to explain which Atlassian application your \"projector\" is based on.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Platform-questions/Projector-Help/qaq-p/2333842 | null |
{
"author": "Abraham - New Verve Consulting",
"title": "How can I add a link to a marketplace app into a post in the Atlassian Community?",
"body": "Hi community!\n\nI frequently post things in this Atlassian Community Forum (either questions or answers) but lately I have been having difficulties posting anything with a link to an app in the Atlassian Marketplace (the post simply won't get posted), I have tried either adding the link with the \"add link\" button in the post or simply by pasting the plain URL. Have you had similar issues? What can be causing this? I have tried different browsers and even a couple of different shortening URL sites available on the web.\n\nMany thanks in advance! Any clue or similar issues will be really appreciated!\n"
} | [
{
"author": "Andy Gladstone",
"body": "[@Abraham - New Verve Consulting](/t5/user/viewprofilepage/user-id/3442622) I took a look at some of your recent posts and they seem to be violating some community guidelines. You should take a look at the following guideline post that will help you understand which links/posts are allowed and which will be flagged.\n\n<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Revisiting-our-necroposting-guidelines/ba-p/1622350>\n\nGood luck!\n",
"comments": [
{
"author": "Abraham - New Verve Consulting",
"body": "Thank you [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028)\n\nThat was helpful, I will re visit the guidelines to make sure I understand all the rules properly.\n"
}
]
},
{
"author": "Ash Yadav",
"body": "Hi [@Abraham - New Verve Consulting](/t5/user/viewprofilepage/user-id/3442622) ,\n\nUsually this is due to the link not conforming to a certain format (I've had this happen even with Atlassian's own knowledge base articles I tried to link).\n\nDon't shorten the URL, instead use the insert/edit link button and if that doesn't work you may need to post your answer without it and then edit the link in (at least that's what I do to get access to the editor which seems to be more friendly). It will still tell you that there is something wrong with the link but gives you the chance to fix it :)\n\nAll the best,\n\nAsh\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Platform-questions/How-can-I-add-a-link-to-a-marketplace-app-into-a-post-in-the/qaq-p/2318814 | [
"atlassian-platform",
"community"
]
|
{
"author": "Sidar Yarar",
"title": "Why can't I comment on most articles or discussions?",
"body": "Dear Community,\n\nI want to collect the Atlassian Badges :D\n\nBut i can't comment on most articles or discussions, for example for the\n\nthrowback-thursday. Yesterday i saw another one with wednesday .... badges and there i couldn't do anything either.\n\n<br />\n\nI would appreciate an answer. Thanks in advance.\n"
} | [
{
"author": "Alex Koxaras _Relational_",
"body": "Hi [@Sidar Yarar](/t5/user/viewprofilepage/user-id/5181631)\n\nIn order to comment on an article, you have to belong to that group where the article is posted. Can you confirm that you indeed belong to a certain group and you can't comment on a post from that group?\n",
"comments": [
{
"author": "Prasad Kalamkar",
"body": "You will need to join the groups in order to comment.\n"
},
{
"author": "Satya Shanthi",
"body": "Click and follow the links to comments the Ui is a little misleading, The summary of the of comments received is not clickable, you have to click on the post and then add a comment.\n"
}
]
},
{
"author": "Fernando Motta",
"body": "Hello everyone,\n\nI really want to collect the Atlassian Badges :D, but i can't comment on most articles or discussions, for example for the throwback-thursday.\n\nYesterday i saw another one with wednesday .... badges and there i couldn't do anything either.\n\nWhat I do? :D\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Platform-questions/Why-can-t-I-comment-on-most-articles-or-discussions/qaq-p/2315079 | [
"atlassian-platform",
"welcome-wednesday"
]
|
{
"author": "Johan Behrens",
"title": "Anyone tried compass yet ?",
"body": "Hi,\n\nWas hoping that someone who did try it out could tell me if it is any good or not :-)\n\nRegards,\n\nJ.H.N. Behrens\n"
} | [
{
"author": "Ammar Ahmed Butt",
"body": "[@Johan Behrens](/t5/user/viewprofilepage/user-id/5171415)\n\nIt helps! ***[Compass - Atlassian](https://www.atlassian.com/software/compass)***\n\n***Dependencies***\n\n* Understand and visualize component relationships with ease.\n\n***Team dashboard***\n\n* Give your teams everything they need to track the components they own and keep them in a healthy state.\n\n***Scorecards***\n\n* Codify development and operational best practices at scale. Give teams autonomy while ensuring security, compliance, and reliability best practices are maintained.\n\n***DevOps Health***\n\n* Apply engineering best practices at scale and keep your teams happy and your components reliable and secure\n\n***A real time record of change***\n\n* Always have the answer to \"what's happened to this component?\". See rich, real time activity updates from your components and their dependencies, with data pulled in from across all the tools in your software development toolchain.\n\n***Catalog***\n\n* Keep track of your technical architecture and the teams that collaborate around them.\n\n![Screenshot_2023-03-16-10-14-01-201-edit_com.android.chrome.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/245861i94B8B8A626C44F4E/image-size/large?v=v2&px=999 \"Screenshot_2023-03-16-10-14-01-201-edit_com.android.chrome.jpg\")\n",
"comments": [
{
"author": "Johan Behrens",
"body": "thank you for the answer\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Platform-questions/Anyone-tried-compass-yet/qaq-p/2300653 | null |
{
"author": "Vinithr",
"title": "why i am getting this error, Could not prepare JSON: ' '. Invalid format. A JSONObject text must beg",
"body": "i have a vaild json for creating jira from ifttt integration rules \n{ \"fields\": { \"project\": { \"key\": \"ORBIT\" }, \"issuetype\": { \"name\": \"Story\" }, \"summary\": \"My summary\" } }\n"
} | [
{
"author": "Alex Medved _ConfiForms_",
"body": "Hi [@Vinithr](/t5/user/viewprofilepage/user-id/5167087) and welcome to this community\n\nI guess this is about ConfiForms app and it's feature to create Jira issues on form submit, right? I am pretty confident it is\n\n(added a tag to mark it as \"confiforms\", so it has a better context)\n\nFrom the first sight your JSON seems to be valid and should not be failing\n\nHowever, how have you configured it? Do you use a code or no format macros to put your JSON mapping or added the mapping directly into the ConfiForms IFTTT macro's body?\n\nAlex\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Platform-questions/why-i-am-getting-this-error-Could-not-prepare-JSON-Invalid/qaq-p/2295762 | [
"confiforms"
]
|
{
"author": "Steve.Romanowski",
"title": "How do I leave products",
"body": "I was invited a while ago to other products and while setting up my account, I was joined to those thinking it was the one I needed. How do I leave them when there is no admin contact\n"
} | [
{
"author": "Amanda Barber",
"body": "Hi, [@Steve.Romanowski](/t5/user/viewprofilepage/user-id/5010626) - looks like the first comment [here](https://community.atlassian.com/t5/Jira-Software-questions/How-to-remove-Jira-Software-and-Jira-Service-Management-and-just/qaq-p/2087423) will help you achieve this if you still haven't.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Platform-questions/How-do-I-leave-products/qaq-p/2110067 | [
"subscription"
]
|
{
"author": "nitinmlvya",
"title": "Replacing ID with another will degrade performance in Solr?",
"body": "I am using **Solr 4.10.2** . I have build **indexed** documents. In **Schema.xml** , I have removed **ID** field and replaced it with **ngram** field and made **ngram** field as **unique key**.\n\nI have a question - when I will do **search** query on Solr. Will the **performance** of searching **harm** ? And also it will affect D**ocument caching**.\n"
} | [
{
"author": "Kurt Newcomb",
"body": "@Nitin Solanki What are the steps you used to switch from Lucene to Solr?\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Platform-questions/Replacing-ID-with-another-will-degrade-performance-in-Solr/qaq-p/396472 | [
"atlassian-platform",
"index",
"off-topic",
"performance",
"unique"
]
|
{
"author": "Shraddha",
"title": "Plot Story points with relevant Issue Key and Sprint Name",
"body": "Hello,\n\nI am trying to generate a report/chart of Story Points by Issue ID and Sprint Name. How to go about that.\n\nI referred this post but it doesn't plot by Issue Key and Sprint - <https://community.atlassian.com/t5/Atlassian-Analytics-questions/Possible-to-pull-succinct-changelogs-of-when-Story-Points-change/qaq-p/2230913>\n\nAlso to top it up we also need the Issues to be grouped by Epic. So basically the char looks like a matrix where column is Epic/Issue Key, rows are the Sprint Name and the values are story Points.\n\nIs this possible to do so using Analytics?\n\nTIA!\n"
} | [
{
"author": "Jessie Turpin",
"body": "Hey Shraddha! Based on the additional information you commented on a [different question](https://community.atlassian.com/t5/Atlassian-Analytics-questions/Suggestion-Enable-Analytics-usage-of-custom-fields-defined-by/qaq-p/2428376), here's how you could update your existing chart to get your desired result. I think you could modify your Query 3 to include the filter on Issue type to only have Story or Epic issues displayed. This would allow Query 3 to give you the name of your sprint and the issue keys of the Stories or Epics within the sprint.\n\nThen you could modify your Query 2 to remove the filter for Stories and Epics so that this query is now only pulling in the Story Points for the individual issues in your sprint. Once you [merge the two queries](https://support.atlassian.com/analytics/docs/merge-queries/) together, using the issue key column, you can reorder the columns so that the Sprint name column is first, the issue key column is second, and the Story Points column is third. Then adding a [Pivot step](https://support.atlassian.com/analytics/docs/visual-sql-steps/#Pivot) would turn your chart into your desired matrix of Story Points per issue of your Sprint.\n\nThe final chart could look something like this:\n\n![Screenshot 2023-08-01 at 4.44.53 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/272582i30020844805DAEDE/image-size/large?v=v2&px=999 \"Screenshot 2023-08-01 at 4.44.53 PM.png\")\n\nIf you have any other questions please add them here or open a [support ticket](https://support.atlassian.com/contact/) with my team!\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Plot-Story-points-with-relevant-Issue-Key-and-Sprint-Name/qaq-p/2436354 | null |
{
"author": "Tschilar, Stacey",
"title": "Custom field values displaying as numbers instead of text",
"body": "I have a checkbox custom field **-Intake Type** that exists across 25 projects. (Technically it is -Intake type \\[lower case\\] in some projects even though I've changed it in the Issue Type settings, but ignore that for now.)\n\nIn 2 of the projects, the value coming through Data Lake is displaying the background number value instead of its text equivalent.\n\nI've tried cutting and pasting the field values from projects that are working correctly (for the field configuration); I have also tried creating a new -Intake Type field but it continues to generate new, different number values for the problem projects.\n\nWhat else can I try to resolve this?\n\nI was thinking about creating a formula to map the number values to the text values that they should be, but I also feel like there should be a more obvious way to fix the inputs rather than trying to reactively patch it together. Suggestions?\n\n![custom_field_values.png](https://community.atlassian.com/t5/image/serverpage/image-id/272759i255E401BEA2009E2/image-size/large?v=v2&px=999 \"custom_field_values.png\")\n"
} | [
{
"author": "Tracy Chow",
"body": "Hi [@Tschilar, Stacey](/t5/user/viewprofilepage/user-id/5273220) ,\n\nCan you include the executed SQL query of the query from your screenshot? You can get that by clicking on the seconds elapsed next to the 'Query finished' button.\n\nThat will be helpful for us in investigating what's happening here. Thanks!\n",
"comments": [
{
"author": "Tschilar, Stacey",
"body": "The issue seems to have resolved itself after a couple of days, I just couldn't delete my question from the community.\n"
},
{
"author": "Tracy Chow",
"body": "No problem, glad to hear it's been resolved!\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Custom-field-values-displaying-as-numbers-instead-of-text/qaq-p/2436002 | null |
{
"author": "Esteban Diaz",
"title": "Activating this product will increase our billing cost?",
"body": "Hi Team... does anyone know if activating this product will increase our billing cost now or in the near future?\n"
} | [
{
"author": "Hamza Chundrigar",
"body": "Hi Esteban,\n\nCurrently there's no additional charge for Cloud Enterprise users of Jira Software, Jira Service Management and Confluence. As far as I understand, this applies both now and for the foreseeable future (i.e see source below). Atlassian has not yet disclosed a specific pricing model for other editions, but they are actively exploring options for how and when non-enterprise users can access the product at a cost.\n\n*Sources:*\n\n* [Atlassian Analytics is generally available for Cloud Enterprise customers!](https://community.atlassian.com/t5/Atlassian-Analytics-articles/Atlassian-Analytics-is-generally-available-for-Cloud-Enterprise/ba-p/2346561#:~:text=How%20much%20will,Management%2C%20and%20Confluence.)\n* [Pricing and Availability (Question)](https://community.atlassian.com/t5/Atlassian-Analytics-questions/Pricing-and-availability/qaq-p/2073403#:~:text=Hi%20Esther%2C%20thanks,greatly%20appreciated.%20Thanks!)\n\nBest, \nHamza\n",
"comments": [
{
"author": "Esteban Diaz",
"body": "Thanks [@Hamza Chundrigar](/t5/user/viewprofilepage/user-id/4591135) !!\n"
},
{
"author": "Ben Jackson",
"body": "To clarify, we are exploring how we can bring some new capabilities powered by Atlassian Analytics into Product for other editions to use. \n\nThe Atlassian Analytics full custom reporting suite and Data Lake will remain only available for the foreseeable future to those Enterprise Edition customers.\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Activating-this-product-will-increase-our-billing-cost/qaq-p/2431845 | null |
{
"author": "Adam Karl",
"title": "Suggestion: Enable Analytics usage of custom fields defined by Forge",
"body": "Forge allows developers to add custom fields that result in simple values but Forge-based fields are not available within Atlassian Analytics. I'd like to see at least simple Forge-based fields become available.\n\ne.g. I define a Forge field similar to the following. \n\n```\njira:customField:\n\n - key: jira-interest-field\n\n name: User Interest\n\n description: A custom field to render user interest.\n\n type: number\n\n function: interest-view\n\n value:\n\n function: interest-value\n```\n\nNote: I cannot add this as a suggestion within the [Analytics Jira site](https://jira.atlassian.com/issues/?jql=project%3DANALYTICS%20AND%20type%3DSuggestion%20AND%20statusCategory!%3DDone%20ORDER%20BY%20updated) as the project does not show up for me when creating issues (other projects do).\n"
} | [
{
"author": "Jessie Turpin",
"body": "Hey Adam! Thanks for the suggestion. As you've noticed Forge data isn't supported in the Atlassian Data Lake, so I created a [feature request](https://jira.atlassian.com/browse/ANALYTICS-109) on your behalf for this data. Feel free to vote for and watch the feature request to informed on any future updates.\n\nLet us know if you have any other questions or suggestions!\n",
"comments": null
},
{
"author": "Shraddha",
"body": "How to add Jira custom fields within Analytics?\n",
"comments": [
{
"author": "Jessie Turpin",
"body": "Hi Shraddha! Standard and custom Jira field data can be found in the [Issue field](https://support.atlassian.com/analytics/docs/schema-for-jira-family-of-products/#Issue-field) table. You can follow the instructions on this [knowledge base article](https://confluence.atlassian.com/analyticskb/query-jira-custom-fields-1188411074.html) on how to query your custom fields.\n"
},
{
"author": "Shraddha",
"body": "Hi [@Jessie Turpin](/t5/user/viewprofilepage/user-id/4493061) Thank you so much. Thats helpful.\n\nCan i join the story points with Sprint or Issue table such that the report shows a matrix table where columns are Epics (expanded to issues) , row is Sprint Name and the cells have value = Story Points\n\nI tried to do the following but it returned results of Story points under the Sprint Name.\n\nQuery 3 returns all the issue key with Sprint Name filtered by the Project Name\n\nQuery 2 returns Story Points associated with Story OR Epics filtered by Project Name\n\nBut the outer join brings the results as attached\n\n![Screen Shot 2023-08-01 at 10.50.47 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/272552iF2F5A918824EF2FC/image-size/large?v=v2&px=999 \"Screen Shot 2023-08-01 at 10.50.47 AM.png\")\n\nI would want to be able to see something like below\n\n![Screen Shot 2023-08-01 at 10.55.06 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/272554iEADD579AC67E8CC1/image-size/large?v=v2&px=999 \"Screen Shot 2023-08-01 at 10.55.06 AM.png\")\n\nWhats the best approach?\n"
},
{
"author": "Jessie Turpin",
"body": "Hey Shraddha! I'll respond on the [Community question](https://community.atlassian.com/t5/Atlassian-Analytics-questions/Plot-Story-points-with-relevant-Issue-Key-and-Sprint-Name/qaq-p/2436354) you initially posted just in case anyone with a similar question will see how to create the chart.\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Suggestion-Enable-Analytics-usage-of-custom-fields-defined-by/qaq-p/2428376 | null |
{
"author": "Sarah Burgess [X]",
"title": "Finding a jira issue field that does not exist for an issue",
"body": "Hi team,\n\nI have a custom field that is not always populated on an issue. I would like to report on cases where the field does not exist for an issue.\n\nI have a query that works out and displays the count of each jira_issue_field value, but can't work out how to add \"this is not populated for this issue\". Any ideas?\n\nThis is my current query:\n\n```\nSELECT jira_issue_field.value AS Value,\nCOUNT(DISTINCT jira_issue.issue_key) AS `Count of ToD`\nFROM jira_issue_field\nINNER JOIN jira_issue ON jira_issue_field.issue_id = jira_issue.issue_id\nINNER JOIN jira_project ON jira_issue.project_id = jira_project.project_id\nWHERE (jira_issue_field.name = 'Taxonomy of Demand')\nAND {PROJECT_ID.IN('jira_project.project_id')}\nAND jira_issue.status = 'Done'\nAND jira_issue.resolution_at >= TIMESTAMP({CALENDAR.START})\nAND jira_issue.resolution_at <= (TIMESTAMP({CALENDAR.END}) + INTERVAL 1 DAY)\nAND jira_issue.resolution_at IS NOT NULL\nGROUP BY jira_issue_field.value\nORDER BY COUNT(DISTINCT jira_issue.issue_key) ASC\nLIMIT 1000;\n```\n\nt\n"
} | [
{
"author": "Tracy Chow",
"body": "Hi [@Sarah Burgess \\[X\\]](/t5/user/viewprofilepage/user-id/5274914),\n\nThe jira_issue_field table only contains rows for Jira issues that contain values for the custom field. So in order to display the field for issues where the custom field is not populated, you will need to use two queries.\n\nFor example, Query 1 would return a list of all issue keys, and Query 2 would return a list of all issue keys and their values for the custom field. When you left join Query 2 to Query 1, then all issues will be displayed whether or not they have a value for that custom field.\n\nHere is a simple sample query in SQL:\n\n```\nWITH query1 AS (\nSELECT issue_key\nFROM jira_issue\nINNER JOIN jira_project ON jira_issue.project_id = jira_project.project_id\nWHERE {PROJECT_ID.IN('jira_project.project_id')}),\n\nquery2 AS \n(SELECT jira_issue.issue_key,\n? ? ? ? jira_issue_field.value\nFROM jira_issue?\nINNER JOIN jira_issue_field ON jira_issue_field.issue_id = jira_issue.issue_id\nWHERE (jira_issue_field.name = 'Taxonomy of Demand))\n \nSELECT query1.issue_key,\n? ? ? ?query2.value\nFROM query1\nLEFT JOIN query2 ON query1.issue_key = query2.issue_key\n```\n\nThis can also be done by merging two Visual mode queries together. You can select the columns and filters and then change the join type to 'left'.\n\n![Screenshot 2023-08-01 at 8.25.15 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/272617iE9C7A61608E6FBC0/image-size/large?v=v2&px=999 \"Screenshot 2023-08-01 at 8.25.15 PM.png\")\n\nAfter getting the query results (in either SQL mode or Visual mode) which would be a list of all issue keys and their custom field values, you can use a [\"Group \\& aggregate\" step](https://support.atlassian.com/analytics/docs/visual-sql-steps/#Group--amp--aggregate) to then get a count of distinct issues.\n\nTo replace the null values with text such as \"this is not populated for this issue\", you can then apply a case statement using an [\"Apply formula\" step](https://support.atlassian.com/analytics/docs/visual-sql-steps/#Apply-formula) on the Value column.\n\nPlease let me know if this helps or if you have further questions!\n",
"comments": [
{
"author": "Sarah Burgess [X]",
"body": "Thanks Tracy - I will give that a try. :)\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Finding-a-jira-issue-field-that-does-not-exist-for-an-issue/qaq-p/2427837 | null |
{
"author": "sierra tiktas",
"title": "Atlassian Analytics Jenkins and Octopus Capabilities",
"body": "We are looking to move to Atlassian Analytics, and we want data from Jenkins and Octopus to be included for builds and commits. Our goal is an overarching view of the SDLC life cycle. Has anyone else been able to use the native Jira integration with Jenkins and Octopus to view this data in Atlassian Analytics?\n"
} | [
{
"author": "Ben Jackson",
"body": "[@sierra tiktas](/t5/user/viewprofilepage/user-id/5206373) the team is working on bringing that data into the data lake at the moment. So stay close to the community announcements it will be coming this quarter.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Atlassian-Analytics-Jenkins-and-Octopus-Capabilities/qaq-p/2413839 | null |
{
"author": "Yavor Hristov",
"title": "Time to First Response SLA Chart",
"body": "Hi Team,\n\nI'm looking for away to make a Chart that represents time in hours for SLA - Time to first response.\n\nI can see the default templates has for Time for Resolution, but can you give some hints or example at least how to build for the time forst response?\n\nCheers,\n\nYavor\n"
} | [
{
"author": "Jessie Turpin",
"body": "Hi Yavor! You could [make a copy](https://support.atlassian.com/analytics/docs/copy-or-delete-a-chart/#Copy-a-chart) of the Time to resolution chart on the [Request management overview](https://support.atlassian.com/analytics/docs/dashboard-templates-for-jira-service-management/#Request-management-overview) dashboard template. Then in your copied chart you could add a query filter where the SLA name = Time to first response. The screenshot below is an example of what the modified query could look like.\n\n![Screenshot 2023-07-24 at 10.47.53 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/270759iDF6EF1FE05595E65/image-size/large?v=v2&px=999 \"Screenshot 2023-07-24 at 10.47.53 AM.png\")\n\nLet me know if you have any additional questions!\n",
"comments": [
{
"author": "Yavor Hristov",
"body": "Hi Jessie,\n\nI have tried your suggestion, but even with that the chart remains the same like for Time to Resolution.\n\nShould we modify any further options on the left side in the collumns as there are Resolution at one and etc.?\n\nCheers,\n\nYavor\n"
},
{
"author": "Jessie Turpin",
"body": "Hey Yavor,\n\nLooking at this again, I think you'd need to swap out the Created at and Resolution at columns that are grouped by seconds and instead use the Started at and Stopped at columns from the [SLA table](https://support.atlassian.com/analytics/docs/schema-for-jira-service-management/#SLA). You'll need to group the Started at and Stopped at columns by seconds as well.\n\n![Screenshot 2023-07-25 at 10.26.56 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/271001i9319A21FB0315BF5/image-size/large?v=v2&px=999 \"Screenshot 2023-07-25 at 10.26.56 AM.png\")\n\nNote that you'll need to edit some of the chart's steps to use the Started at and Stopped at columns instead of Created at and Resolution at, but once you make those adjustments the chart should give you the time to resolution of the Time to first response SLA.\n\nAdditionally, depending on how your organization wants to report on this SLA, it may make sense for you to remove the Resolution at filter since this will ensure the chart is only looking at the SLA on closed issues. If you choose to remove that filter you may also want to consider adding the Started at column to the query again and grouping this one by week to be the chart's x-axis.\n\nI hope this helps!\n\nJessie\n"
}
]
},
{
"author": "Kateryna_v_SaaSJet_",
"body": "Hi [@Yavor Hristov](/t5/user/viewprofilepage/user-id/4600427)\n\nI wrote an article about of \"[How to configure SLA Time for the Support team in Jira Cloud](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-configure-SLA-Time-for-the-Support-team-in-Jira-Cloud/ba-p/2281911)\", where configured SLAs for Time to first response and Time to resolution. I hope it will be helpful for you. \n\nI did it with the SLA Time and Report for Jira add-on (developed by my team), but you can check it with the[30-day trial.](https://marketplace.atlassian.com/apps/1220741/sla-time-and-report-for-jira?tab=overview&hosting=cloud&utm_source=Atlassian_Community&utm_medium=referral&utm_campaign=Comment_Time-to-First-Response-SLA-Chart&utm_term=20230729) \n\n![sla-time-and-report-add-on-for-jira-cloud.gif](https://community.atlassian.com/t5/image/serverpage/image-id/271956iB15654953493A269/image-size/large?v=v2&px=999 \"sla-time-and-report-add-on-for-jira-cloud.gif\")\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Time-to-First-Response-SLA-Chart/qaq-p/2426536 | null |
{
"author": "Tschilar, Stacey",
"title": "How to display Person custom field values as names (not values)",
"body": "Hello - brand new to Atlassian Analytics. I'm sure this has been asked before but I'm probably not searching for the right terms.\n\nI have a custom field (\"-Escalation\", I did not come up with that) that is a People field that allows multiple entries. I would like to display some kind of chart with this information but listing the People names, not this value/ID from the background. How can I do that?\n\n![escalation_names.png](https://community.atlassian.com/t5/image/serverpage/image-id/272754i96A36920F3C45E23/image-size/large?v=v2&px=999 \"escalation_names.png\")\n"
} | [
{
"author": "Jessie Turpin",
"body": "Hi there! If your organization is a [managed account](https://support.atlassian.com/user-management/docs/what-are-managed-accounts/) then the [Account table](https://support.atlassian.com/analytics/docs/schema-for-organization-data/#Account) of the Atlassian Data Lake schema would hold the names of the users selected in your People custom field.\n\nTo add those names to your query, you would need to add a second visual mode query with the **Account ID** and **Name**columns from the Account table. Then join your two queries together on the Value and Account ID columns.\n\nNote that since the users account IDs are stored in brackets in the Value column, and the account ID in the Account table is not in brackets, you'll need to [remove the brackets](https://confluence.atlassian.com/analyticskb/extract-parts-of-a-string-1167746605.html) in the Value column. For any rows in the Value column that have multiple account IDs selected, you can use an approach similar to the above Knowledge Base article to extract each account ID.\n\nIf you'd like one of our support team to help you dig into this further please don't hesitate to open a [support request](https://support.atlassian.com/contact/)!\n",
"comments": [
{
"author": "Tschilar, Stacey",
"body": "Hi, I've tried doing this on my own and haven't been successful, do you have an example of the queries or SQL you can post that might work? I came up with a formula to remove the brackets, but when I try to join on the Account ID, I am just getting a blank result query.\n"
},
{
"author": "Jessie Turpin",
"body": "Hey Stacey! If I had to take a guess about why you're getting no results after merging the two queries together, I'd say it's probably due to the rows where two or more users have been selected in your field. This would be because the Account ID column from the Account table is expecting only one account ID, but some rows in the first query have multiple IDs.\n\nIt'll be hard to determine if that's the exact cause though, so if you could create a [support ticket](https://support.atlassian.com/contact/#/) and select 'Technical issues and bugs' and 'Atlassian Analytics' as the affected product, then someone from my team would be able to help you further!\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/How-to-display-Person-custom-field-values-as-names-not-values/qaq-p/2425650 | [
"cloud",
"jira-software",
"jira-software-cloud"
]
|
{
"author": "piotr.x.zyrek",
"title": "Join data from a third party source",
"body": "Hi guys,\n\nI was able to connect a third-party data source (azure sql db) to improve our analyses. However, I came across an obstacle. When I want to join data from the data lake with data from the third-party source it is not possible because I have to select from the dropdown which data source I want to query.\n\nCan you advise on how to join tables from two different sources?\n"
} | [
{
"author": "Kevin Minnick",
"body": "Hi [@piotr.x.zyrek](/t5/user/viewprofilepage/user-id/5171900)\n\nYou will need to add a second query and then do the join after the first and second queries complete. See this help document: <https://support.atlassian.com/analytics/docs/merge-queries/>\n",
"comments": [
{
"author": "piotr.x.zyrek",
"body": "Indeed, thanks! \n\nDoes the custom table query allow CTEs (nested queries) in the code? \n\nI'm getting the **\"Your data source returned: Incorrect syntax near the keyword 'with'\"**error\n\nThe same query worked fine when creating the table however I cannot run any queries on this later on.\n"
},
{
"author": "Kevin Minnick",
"body": "Yes, it should work. Feel free to start a support ticket to get help on the details.\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Join-data-from-a-third-party-source/qaq-p/2413825 | null |
{
"author": "Mikael Sandberg",
"title": "How to combine data from a cascading custom field",
"body": "Hi all,\n\nI feel like a newbie all over again trying to figure out Analytics, which is good since I am learning something new.\n\nI am creating a issue detail chart with issues that are using a custom cascading field to indicate what type of leave it is. Instead of duplicate the rows where the field has two values, how can I combine that into a single value/row?\n"
} | [
{
"author": "Tracy Chow",
"body": "Hi Mikael,\n\nIt would depend on how you want to format the data in your chart. In my example, I have the data in 3 columns: Issue key (from \"Issue\" table), Name (from \"Issue field\"), and Value (from \"Issue field\"), and I have it filtered to only display my cascading field.\n\n![Screenshot 2023-07-10 at 3.58.03 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/267866iB6D600DFF144FA04/image-size/large?v=v2&px=999 \"Screenshot 2023-07-10 at 3.58.03 PM.png\")\n\nSince the parent and child values of the cascading field are in the same column, I can use a [\"Pivot\" step](https://support.atlassian.com/analytics/docs/visual-sql-steps/#Pivot) to separate them into their own columns.\n\n![Screenshot 2023-07-10 at 3.58.52 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/267867iFDA804F47A9F4EF7/image-size/large?v=v2&px=999 \"Screenshot 2023-07-10 at 3.58.52 PM.png\")\n\nThen I added a [\"Formula column\" step](https://support.atlassian.com/analytics/docs/visual-sql-steps/#Formula-column) with the following custom formula which concatenates the parent and child values.\n\n```\n\"Function (parent)\"||\" - \"||\"Function (child)\"\n```\n\nThis returns the value \"Marketing - Email\" and you can subsequently hide the original parent and child columns.\n\nLet me know if this helps, or if you have questions about this approach!\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/How-to-combine-data-from-a-cascading-custom-field/qaq-p/2412656 | null |
{
"author": "piotr.x.zyrek",
"title": "MSSQL db connection - error",
"body": "Hi guys,\n\nI want to connect a third party data source - MSSQL db - to Atlassian Analytics.\n\nHowever, when adding a new data source, I get an error message (screenshot below) about invalid login credentials.\n\nI am able to connect to this database with no issues for example, using PowerBI, so it is not an issue of invalid credentials.\n\nDo you have any idea how to solve this problem?\n\nThanks!\n\n![Zrzut ekranu 2023-06-27 o 12.11.20.png](https://community.atlassian.com/t5/image/serverpage/image-id/265278iCB96F527C8BAFA54/image-size/large?v=v2&px=999 \"Zrzut ekranu 2023-06-27 o 12.11.20.png\")\n"
} | [
{
"author": "Ben Jackson",
"body": "Hi [@piotr.x.zyrek](/t5/user/viewprofilepage/user-id/5171900) can you please raise a support ticket for the team to be able to assist you more directly, so don't debug a SQL connection in the open :) \n\nRegards,\n\nBen\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/MSSQL-db-connection-error/qaq-p/2401104 | null |
{
"author": "Mikael Sandberg",
"title": "Use a calendar control to filter on start date",
"body": "Hi and happy Friday!\n\nIs there a way to filter start date based on a calendar control and if so, how do you do that?\n"
} | [
{
"author": "Skyler Ataide",
"body": "Hey [@Mikael Sandberg](/t5/user/viewprofilepage/user-id/853579)!\n\nYes it is possible to filter start date based on a calendar control. The first step is to create your calendar control and save it to your dashboard. Once the calendar control is saved to the dashboard, you can connect it your your chart in the \"Filters\" section of a visual mode query:\n\n1. In the \"Filters\" section of your visual mode query:\n\n 1. Add the date column you want the control to filter, in this case the start date column.\n\n 2. Select the filter operator. Most people use **between and including**.\n\n 3. Reference your control using its dashboard variable:\n\n * If the \"Data type\" of your control is *Date* , use {CALENDAR_NAME}\n\n * If the \"Data type\" of your control is *Date range* , use {CALENDAR_NAME.START} and {CALENDAR_NAME.END} for the start and end dates, respectively.\n\n * Replace CALENDAR_NAME with the name of your control.\n\n2. Select **Run query**. The result table will update with the new filter applied to the data.\n\nIn my example below, I have a calendar control named 'CALENDAR', and I am using the between and including operator to filter on the start date column for dates that are in the range of my calendar control:\n\n![Filtering_Start_Date.png](https://community.atlassian.com/t5/image/serverpage/image-id/267840i54F0A18092108BFB/image-size/large?v=v2&px=999 \"Filtering_Start_Date.png\")\n\nHope this makes sense! Let me know if you have any questions :)\n",
"comments": [
{
"author": "Skyler Ataide",
"body": "For more information, here is our documentation on setting up a calendar control: <https://support.atlassian.com/analytics/docs/set-up-a-calendar-control/>\n"
},
{
"author": "Mikael Sandberg",
"body": "The start date I am looking for is the custom field Start date that Jira creates, not the start date on the version which I believe is the one you are using above.\n\n![Screenshot 2023-07-10 at 1.36.09 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/267848i2E25035A2EB27609/image-size/large?v=v2&px=999 \"Screenshot 2023-07-10 at 1.36.09 PM.png\")\n\nStart date from the Project fix version table is empty in this JSM project since it is not using versions:\n\n![Screenshot 2023-07-10 at 1.42.38 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/267849iE7D82AB11309C1D0/image-size/large?v=v2&px=999 \"Screenshot 2023-07-10 at 1.42.38 PM.png\")\n"
},
{
"author": "Skyler Ataide",
"body": "I see, thank you for the clarification! Yes this should also be doable using a [Visual SQL \"Filter\" step](https://support.atlassian.com/analytics/docs/visual-sql-steps/#Filter). Jira issue custom fields are store in the [Issue Field table](https://support.atlassian.com/analytics/docs/schema-for-jira-family-of-products/#Issue-field). Here are the steps to filter on the custom field start dates using a calendar control:\n\n1. First, write a query that brings in the Jira issues and their respective issue field values. To only get values for the start date field, include a filter in your visual mode query to filter where the \"Name\" column from the \"Issue field\" table is equal to 'Start date' ![Start_date_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/267859iC5335A8D64812A20/image-size/large?v=v2&px=999 \"Start_date_1.png\")\n2. Next, use a [\"Filter\" step](https://support.atlassian.com/analytics/docs/visual-sql-steps/#Filter) to filter your results by the calendar control. You can use the syntax {CALENDAR_NAME.START} and {CALENDAR_NAME.END} in the filter step to connect the calendar control; where \"CALENDAR_NAME\" is replaced with the name of the calendar control on your dashboard: \n\n ![Start_date_2.png](https://community.atlassian.com/t5/image/serverpage/image-id/267861i4834A44247AC0168/image-size/large?v=v2&px=999 \"Start_date_2.png\")\n"
},
{
"author": "Mikael Sandberg",
"body": "Awesome, thank you so much [@Skyler Ataide](/t5/user/viewprofilepage/user-id/4456296)!\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Use-a-calendar-control-to-filter-on-start-date/qaq-p/2412608 | null |
{
"author": "Kailash Chander",
"title": "Last year quarter beginning in Atlassian Analytics",
"body": "Hi. I want to produce a report with custom dates in Atlassian Analytics. The default dates will be 10/1 of last year (e.g. 10/1/2022) and 9/30 of this year (e.g. 9/30/2023) since this is a compliance report but I want the facility to allow the user to change the dates if they want.\n\nI am using Calendar control. Logically thinking the function {CURRENT_CALENDAR_YEAR.START.SUB(3,'Month')} should work. But for some reason the calendar stops at 1/1/2023 and the subtract 3 months does now work. Can someone help me get a formula to get the dates I want please?\n"
} | [
{
"author": "Tracy Chow",
"body": "Hi Kailash,\n\nCan you try using the following relative date variable: {CURRENT_CALENDAR_YEAR.START.SUB(3,'month')}\n\nThe default fields for the calendar control are case-sensitive on the unit of time. Please let me know if this works for you!\n\nI believe the reason you were seeing the calendar at 1/1/2023 is because it's storing previous data entered in the control. You can see this reflected in the dashboard URL where the control selection is hard coded.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Last-year-quarter-beginning-in-Atlassian-Analytics/qaq-p/2395135 | null |
{
"author": "piotr.x.zyrek",
"title": "Field value mapping",
"body": "Hi guys,\n\nCan you advise on where to find a mapping of issue fields values?\n\nI'm querying the jira issue field table to get a name of the sprint (a sprint is a custom field) however what I get as a value is not a text value i'm looking for. The \"\\[some integer\\]\" is what I get instead.\n\nI expect that somewhere in some table there is a mapping of these values so that I can find the name of the sprint. Can you advise where to find this?\n\nThanks!\n"
} | [
{
"author": "Jessie Turpin",
"body": "Hey Piotr! Although some Jira sprint fields can be queried within the Issue field table, the results won't yet be able to be mapped to the actual values found in Jira. We've got a [feature request](https://jira.atlassian.com/projects/ANALYTICS/issues/ANALYTICS-1) ticket for sprint data to be added to the Atlassian Data Lake that you can watch for updates. Once that data is added you'll be able to create charts with your Sprint data.\n\nLet us know if you have any other questions!\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Field-value-mapping/qaq-p/2390687 | null |
{
"author": "SanthoshMR",
"title": "Generate a report with all the sub-tasks along with its (group by) Task numbers",
"body": "Can anyone help me with extracting a report with all the sub-tasks under a project, along with their corresponding Tasks numbers and group them by Task numbers? I'm okay with JQL as well.\n"
} | [
{
"author": "Tracy Chow",
"body": "Hi Santhosh,\n\nTo find sub-tasks in a project along with their parent issue from Atlassian Analytics, you can query the Jira \"Issue field\" table in the Atlassian Data Lake to filter on Name=Parent and then join it with data from the Jira \"Issue\" table. This article walks through the steps in detail: <https://confluence.atlassian.com/analyticskb/query-parent-and-child-issues-from-jira-1206787653.html>\n\nPlease let me know if you have any questions on this.\n\nTracy\n",
"comments": null
},
{
"author": "Frederik Vantroys",
"body": "Hi [@SanthoshMR](/t5/user/viewprofilepage/user-id/5243772)\n\nThis might be a start but we need more info.\n\nProject = PROJECT_KEY AND issuetype = \"Sub-task\" ORDER BY parent ASC\n",
"comments": [
{
"author": "SanthoshMR",
"body": "Thanks for this, Frederik. I however not able to see the parent ticket numbers in my result. The \"Type\" is Sub-task and Task for child and parent tickets. I'd like to to list all the Sub-tasks along with their Task numbers.\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Generate-a-report-with-all-the-sub-tasks-along-with-its-group-by/qaq-p/2389754 | [
"jql"
]
|
{
"author": "Chris McDermott",
"title": "Is it possible to get how many users were onboarded each month?",
"body": "Hi,\n\nI am new to Atlassian Analytics and hoping someone can help me with this query.\n\nI want to be able to get a breakdown of how many users have been onboarded to Jira each month over the past year. I'm currently able to run a query to get how many users are active in Jira but can't figure out how to break this down by the date they were onboarded.\n\nHope someone can help me with this.\n\nThanks\n"
} | [
{
"author": "Kevin Minnick",
"body": "Hi Chris, unfortunately this data is currently not available in Analytics.\n",
"comments": null
},
{
"author": "Richard_Donnell",
"body": "Hi Chris - I have your namesake in my own organisation!\n\nThis is not an Analytics answer, I get a monthly call with our Atlassian Customer Success Manager, and the data provided on that call covers what you are asking for. We are Cloud\\\\Enterprise if that matters.\n\nI suggest finding out who has that meeting (or set it up if it isn't in place). In addition to usage data it is an extremely useful info share IMO.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Is-it-possible-to-get-how-many-users-were-onboarded-each-month/qaq-p/2382187 | null |
{
"author": "Hiranya Haridas",
"title": "I am trying to get xray data of test cases using Atlassian Analystics to prepare a report in PowerBI",
"body": "I am new to Atlassion Analytics or JIRA.. I have testcase data in xray in JIRA and I want to fetch that information from xray to PowerBI. could you please help me with the steps to achieve the same.\n"
} | [
{
"author": "Anna Odrynska - Alpha Serve",
"body": "Hi [@Hiranya Haridas](/t5/user/viewprofilepage/user-id/5235484) and welcome to Atlassian Community!\n\nIf I know well, Atlassian Analytics does not support 3-rd party apps at the current moment. But if you need to export your Xray data to Power BI, you can do it with the help of our Power BI Connector for Jira. This app allows to export Jira data, custom fields, Xray, Zephyr, Insight and many other apps' data.\n\nHere is a link to the app on the Atlassian Marketplace: [https://marketplace.atlassian.com/apps/1221150/power-bi-connector-for-jira?hosting=cloud\\&tab=overview](https://marketplace.atlassian.com/apps/1221150/power-bi-connector-for-jira?hosting=cloud&tab=overview)\n\nThis is the documentation on the apps supported, including Xray: <https://aserve.atlassian.net/wiki/spaces/PBCFJC/pages/2242576398/Supported+add-ons>\n\nCheers,\n\nAnna\n",
"comments": [
{
"author": "Hiranya Haridas",
"body": "Hello [@Anna Odrynska - Alpha Serve](/t5/user/viewprofilepage/user-id/3662077) Thank you so much for the prompt response. The problem here is my project has not approved for PowerBI connector for JIRA. However, they have enabled Atlassian Analytics. Is there any way to get Xray data into PowerBI if I cannot use PowerBI connector for JIRA. I did find a video on Youtube Atlassian channel - <https://www.youtube.com/watch?v=_l6_fsmkhWU> where they have mentioned at 9.57 mins regarding DataLake, but not sure how to use it. However, not sure if it allow me to pull data from Xray.\n"
},
{
"author": "Anna Odrynska - Alpha Serve",
"body": "As far as I know, it relates to the Atlassian products data itself (like Jira Software, Jira Service Management etc + Jira Align coming soon in Q4 2023), but not for other vendors' apps. Here is some more information for you: <https://www.atlassian.com/platform/analytics/what-is-atlassian-data-lake#what-is-the-atlassian-data-lake>\n"
},
{
"author": "Hiranya Haridas",
"body": "Thank you once again, [@Anna Odrynska - Alpha Serve](/t5/user/viewprofilepage/user-id/3662077) for the response. I have the PowerBI connector for Jira installed now and I am trying to get the Xray fields. I can see all the other fields but not Xray. do you know how can the Xray fields be available.\n"
},
{
"author": "Anna Odrynska - Alpha Serve",
"body": "Hi [@Hiranya Haridas](/t5/user/viewprofilepage/user-id/5235484)\n\nYou need to configure the XRay Client ID to be able to see and export this data. Here is the instruction how to do it: <https://aserve.atlassian.net/wiki/spaces/PBCFJC/pages/2644869121/How+to+add+Xray+Client+ID>\n\nAnd here is the documentation: <https://aserve.atlassian.net/wiki/spaces/PBCFJC/pages/2539454465/Xray+Test+Management+for+Jira>\n\nHope this helps. If you continue to face issues and need assistance, please send your request to [email protected]\n\nAnna\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/I-am-trying-to-get-xray-data-of-test-cases-using-Atlassian/qaq-p/2379701 | [
"power-bi",
"test",
"xray"
]
|
{
"author": "Mikael Sandberg",
"title": "Assets in product selection",
"body": "Hi Community!\n\nI have a question regarding assets in the product selection. Currently it is saying that I have 0/0 schemas to select from. What do I need to to enable my schemas to be visible in Analytics?\n"
} | [
{
"author": "Tracy Chow",
"body": "Hi Mikael!\n\nThat would imply your Assets data is missing from the Atlassian Data Lake. We can get that sorted out for you if you [open a support ticket](https://support.atlassian.com/contact/#/?inquiry_category=technical_issues) and let us know which site(s) you're not getting the proper data from.\n",
"comments": [
{
"author": "Mikael Sandberg",
"body": "Perfect, I will do that!\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Assets-in-product-selection/qaq-p/2377644 | null |
{
"author": "Richard_Donnell",
"title": "Can I query on the roadmap\\portfolio 'Team' field currently?",
"body": "I can't see any value in my 'everything we have in Jira' Data Source. We definitely have values in it, but nothing with 'Team' listed in the 'Issue_Field' table.\n\nSecondary question - is there a roadmap showing when data like this and others will be added to Analytics?\n\nLove Analytics by the way, it's absolutely jumpstarted my clean up activity!\n"
} | [
{
"author": "Leonardo Barrios",
"body": "Hello Richard,\n\nThank you for contacting the Atlassian community! I am Leo from Atlassian Team.\n\nCurrently we do not have the field 'Teams' available on Analytics. We do have a ticket open requesting for it: \n<https://jira.atlassian.com/browse/ANALYTICS-27>\n\nThere you can watch the ticket, vote for and make your comments!\n\n*** ** * ** ***\n\nFor your second question, you can use the same link to track the progression of other opened tickets by clicking on 'Issues' on the bar of the left.\n\nWe really appreciate you are enjoying Analytics and always glad to help!\n\nI hope this information helps you!\n\nBest regards, \nLeonardo Barrios \nSupport Engineer\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Can-I-query-on-the-roadmap-portfolio-Team-field-currently/qaq-p/2365028 | null |
{
"author": "Ste404",
"title": "How do you display the value of a custom field as a column",
"body": "Hi there,\n\nI am baffled as how to do something in a very basic chart in Analytics.\n\nI can see in the Issue field table all the custom field names in the Name column. I can set up a filter in a query using this information by filtering for a Name and a Value =.\n\nBUT what I want to do is show the values for issues of a custom field..\n\nIssue Key, Summary, Assignee, Custom field 1, Custom field 2 etc.\n\nHow do I add them as a column in the output. If I click Add column and then search for column name the custom fields do not return to be able to be added.\n\nWhat am I missing here?\n\nThanks\n"
} | [
{
"author": "Matthew Lempitsky",
"body": "Hi Steven! \n\nThanks for your question. \n\nYou're on the right track with regards to setting up a filter with the Name and Values for the custom fields in the Issue Field table. You can read more about that filtering [here](https://confluence.atlassian.com/analyticskb/query-jira-custom-fields-1188411074.html). \n\nThe trick is that each custom field you wish to add to your result set, will need to be it's own query. You can add additional queries to your main query and then choose the join type. \n\nHere is a quick example of how you could add to custom fields to your main result set: \n\n![Explore_-_Add_chart.png](https://community.atlassian.com/t5/image/serverpage/image-id/260542i29E6F3BCA575DC9F/image-size/large?v=v2&px=999 \"Explore_-_Add_chart.png\") \n\nHope this helps! \n\n<br />\n",
"comments": [
{
"author": "Ste404",
"body": "ooohh I was so close, was trying to do that exact thing but in the one query which obviously wasn't going to happen.\n\nThanks for that, makes sense now that I see it and have mocked one out myself.\n"
},
{
"author": "Ste404",
"body": "One question. I have this basic query that produces a bar chart, simple enough.\n\nI have a custom field called ContractOrgs and I want to filter these results to only be three of these specific companies in the list, where do I put the name and value option for that field in this chart setup.![graph.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/260643i24190C348C47C228/image-size/large?v=v2&px=999 \"graph.JPG\")\n"
},
{
"author": "Matthew Lempitsky",
"body": "Hey Steven, \n\nInstead you can apply that filter in the Custom Field query and by using an inner join instead of a left join. \n\nSo, in your query where you are returning Contract Orgs, you can add a filter for *value is one of (Org1, Org 2, Org3)\n<br />* Then by changing to an inner join only rows where the value matches*is one of (Org1, Org 2, Org3)*will be added to the result set\n"
},
{
"author": "Ste404",
"body": "Thanks for the answer, but I am coming up empty.\n\nIf I run query 1 by itself, I get data. If I run query 2 by itself I get data, running it as a whole chart, nada. If I change query 2 to be unaggregated I get no data when combined.![Chart2.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/260849i87E6B158259B2AA8/image-size/large?v=v2&px=999 \"Chart2.JPG\")\n\nWhat have I mucked up? (also using the Organisations field but still not getting expected output)\n"
},
{
"author": "Matthew Lempitsky",
"body": "Hey Steven, \n\nIn both queries Issue ID would have to be unaggregated because you need both queries to return the issue id's themselves so that you can join on them. \n\nIf you want to get counts, you can add a [Group \\& Aggregation step](https://support.atlassian.com/analytics/docs/group-and-aggregate-functions/) at the end of everything else.\n"
},
{
"author": "Ste404",
"body": "Ah it just is getting confusing.\n\nIf I change Issue ID in query 1 to Unaggregated I have to rerun the query and get a Data source returned an error immediately.\n\nData source returned: Error running query: \\[MISSING_AGGREGATION\\] org.apache.spark.sql.AnalysisException: \\[MISSING_AGGREGATION\\] The non-aggregating expression \"issue_id\" is based on columns which are not participating in the GROUP BY clause. Add the columns or the expression to the GROUP BY, aggregate the expression, or use \"any_value(issue_id)\" if you do not care which of the values within a group is returned.\n\nI can't get to the next part to even attempt to understand the group and aggregation step.\n"
},
{
"author": "Matthew Lempitsky",
"body": "Hi Steven, \n\nThis is occurring because you have selected **unaggregated** for Issue ID but have selected **group** as the aggregation for \"value\", those columns will also need to be **unaggregated** . \n\nAlso, if you run into any more issues on this chart, please feel free to open a support ticket here: <https://support.atlassian.com/contact/#/> and select Technical Issues and Bugs and then select Atlassian Analytics as a product. Our team will be happy to dig into these issues with you.\n"
},
{
"author": "Ste404",
"body": "Thanks, I'll look at that aspect of it.\n\nMain issue I have is I feel dumb at the moment with this ? most of the things I try and just not in the doco how I think I can understand them so it's a knowledge wall mainly.\n\nThanks for the assist, ticket more than likely soon. ?\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/How-do-you-display-the-value-of-a-custom-field-as-a-column/qaq-p/2375271 | null |
{
"author": "Diego Mastroianni",
"title": "How can I create a flat table with a few custom fields from Jira using Atlassian Analytics?",
"body": "In Jira Advanced Issue Search, I can include a few custom columns in the results and extract that as a flat table. When I create a query in Analytics, I need to retrieve data from the \"Jira Issue\" table which has custom fields as rows (Name and Value). Say I have 2 jira issues and 2 custom fields, I'd like to see a table with 2 rows (one per issue) and 3 columns (issue key and the 2 custom fields I select).\n\nRight now I can see the results in 4 rows (2 per issue). I thought \"Pivot\" would help, but it is greyed out and I can't find documentation on it.\n\nI could create small queries one variable at a time and then try to join the tables. This is fine for 2 custom fields, but I want to see 10+, and that seems like brute force to me. Is there a more elegant way?\n"
} | [
{
"author": "Jessie Turpin",
"body": "Hi Diego!\n\nIf you'd like to have the custom fields be their own columns and don't want to create one query per custom field, you could consider [creating custom columns](https://support.atlassian.com/analytics/docs/create-custom-tables-and-columns/#Create-a-custom-column) in the Issue field table. This would allow you to use fewer queries in your chart while also having each custom field be a column.\n\nHere is an example piece of code of how you could create a custom column in the Issue field table based on one of your custom fields:\n\n```\nCASE WHEN name = 'Custom field name' THEN value END\n```\n\nNote: Custom columns added to the schema will only be available in visual mode queries.\n\nIf you have any trouble creating the custom column(s), please don't hesitate to create a [support ticket](https://support.atlassian.com/contact/) and our support team will be able to help you further.\n\nCheers,\n\nJessie\n",
"comments": [
{
"author": "Diego Mastroianni",
"body": "Thank you Jessie. This is helpful. Sorry for missing the reply earlier.\n\nNo problems in creating a custom column. I just had to be a bit more specific and add:\n\n```\nCASE WHEN `Issue field`.`name` = 'CUSTOM FIELD NAME' THEN `Issue field`.`value` END\n```\n\nOtherwise it was throwing an error of ambiguous columns when trying to merge with jira_issue table.\n\nFor other people looking for this, the next question would be that if you have multiple fields, say Custom 1, Custom 2, Custom 3, you would end up with 3 rows for the same issue ID, each with one of the custom fields populated. You can apply a \"MAX\" function to each of them to have them being reported in a single row.\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/How-can-I-create-a-flat-table-with-a-few-custom-fields-from-Jira/qaq-p/2364151 | null |
{
"author": "Mariah Ferreira Do Prado Rottoli",
"title": "How to add a DATE type custom field as a column to a schema",
"body": "Hello! \n\nI?m starting to explore Atlassian Analytics in our main instance, and I?ve been having some issues. \nI am trying to add a project?s custom field ('End date') as a column in a schema but I?m unable to set the Type of it. It is a **date** field but it keeps showing it as a **string** instead:\n\n![analytics End_date.png](https://community.atlassian.com/t5/image/serverpage/image-id/258082i61675959A6701A4C/image-dimensions/313x279?v=v2 \"analytics End_date.png\")\n\nIs there a way to change it to date? Or do I have to add this custom field in a different way?\n\nThanks!\n"
} | [
{
"author": "Leonardo Barrios",
"body": "Hello Mariah,\n\nThank you for contacting the Atlassian community! I am Leo from Atlassian Team.\n\nYou may perform this change directly when querying this data on Visual SQL section.\n\nTo be able to do that, you are going to use the 'CAST' custom formula. In your case, your formula should be something like:\n\nCAST(\"End date\" AS date)\n\nYou are going to have your formula column as date, and then you will be able to query your date using this column.\n\nYou also may take a look at this article that could give you a better understanding:\n\n[Change a data type with Visual SQL steps \\| Atlassian Support \\| Atlassian Documentation](https://confluence.atlassian.com/analyticskb/change-a-data-type-with-visual-sql-steps-1167705484.html) \n[Use custom tables and columns \\| Atlassian Analytics \\| Atlassian Support](https://support.atlassian.com/analytics/docs/use-custom-tables-and-columns/#Use-a-custom-column-to-change-a-column%E2%80%99s-data-type)\n\nI hope this information helps you!\n\nBest regards, \nLeonardo Barrios \nSupport Engineer\n",
"comments": [
{
"author": "Mariah Ferreira Do Prado Rottoli",
"body": "Thank you, [@Leonardo Barrios](/t5/user/viewprofilepage/user-id/5173010)! Your solution worked, but I did encounter other issues with other parts of the chart. I probably did not choose the best template for what I need, so I?ll try other ones. \nThank you!\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/How-to-add-a-DATE-type-custom-field-as-a-column-to-a-schema/qaq-p/2363974 | null |
{
"author": "Esther Strom",
"title": "How can I view a dashboard as an end user?",
"body": "I'm our site admin, and I'm the one creating data connections and dashboards. Is there any way I can view a dashboard the way one of my end users would (i.e. without the controls)?\n\nI've tried using the Log In as User feature in Jira, but it doesn't seem to carry over to Analytics.\n"
} | [
{
"author": "Skyler Ataide",
"body": "Hi Esther!\n\nWhile there isn't currently a \"Log In as User\" feature identical to Jira available in Atlassian Analytics, there are a couple workarounds that I can think of that should help you view the dashboard similar to an end user. Here are a few suggestions:\n\n1. You can [export the dashboard as a PDF file](https://support.atlassian.com/analytics/docs/share-dashboards/#:~:text=about%20dashboard%20subscriptions.-,Download%20dashboard%20data,-Download%20your%20dashboard). PDF exports of dashboards will lock in the variable controls with the values that you selected as the dashboard admin prior to export.\n2. You can copy the link to the dashboard, and post it on a Confluence page, Jira ticket, etc. as a [Smart Link](https://support.atlassian.com/analytics/docs/share-dashboards/#:~:text=to%20dashboard.-,Embed%20a%20dashboard%20using%20Smart%20Links,-When%20you%20paste). You can then select the **Embedded**view for the Smart Link. This will display the dashboard with the controls locked with the values that you selected on the dashboard at the time the link was copied.\n\n![Embedded_Analytics_Dashboard.png](https://community.atlassian.com/t5/image/serverpage/image-id/255593i2CBAFF0B96CD8B17/image-size/large?v=v2&px=999 \"Embedded_Analytics_Dashboard.png\")\n\nHopefully this helps!\n\nCheers,\n\nSkyler\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/How-can-I-view-a-dashboard-as-an-end-user/qaq-p/2349356 | null |
{
"author": "Luis Crespo",
"title": "How to build a two dimensional chart or filter in Analytics?",
"body": "I understand that everything in the charts is driven by queries and joins however all the examples I see are one dimensional and I have yet to see an example of a two dimensional chart. For example a chart where I can see all the Jira cards assigned to users by Epic.\n"
} | [
{
"author": "Agaci Avinas",
"body": "Hi Luis,\n\nThank you for reaching Atlassian Analytics support.\n\nI understand that you would like to create 2D charts in Atlassian Analytics.\n\nYou could create 2D charts by choosing 2 columns from the Data Lake. Let's take your given example, to get all the Jira Issues and the Assignee of the issues. You'll have to create the Join between the Account ID of the assignee and the Account ID in the account table.\n\nPlease find below example,\n\n![Screenshot 2023-04-26 at 6.57.36 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/253969iB493F27F8695C6FB/image-size/large?v=v2&px=999 \"Screenshot 2023-04-26 at 6.57.36 PM.png\")\n\nQuery 1: Fetches the Assignee account ID, Epic Name field value and Issue Id count.\n\nQuery 2: Joined using the Account ID in the account table\n\nPlease ensure that you have chosen to sync All Data while creating the Data Lake. Adding to that, the Account table will only have data if it's a managed account.\n\nPlease let me know if you have any further questions regarding this.\n\nRegards,\n\nAgaci\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/How-to-build-a-two-dimensional-chart-or-filter-in-Analytics/qaq-p/2341889 | null |
{
"author": "Scottie Brimmer",
"title": "Will this pull in app data (like Tempo)?",
"body": "We are SO excited for Atlassian Analytics! Will app data (specifically) also be available in the Data Lake?\n\nThat would be life changing for us!\n"
} | [
{
"author": "Andy Heinzer",
"body": "Hi [@Scottie Brimmer](/t5/user/viewprofilepage/user-id/3970366)\n\nAt the moment, Atlassian Analytics doesn't directly support this data set, as it comes from a Marketplace vendor that stores its data separately from other Jira issue data. That said, we have seen interest in others for this kind of integration. As such our team has created this feature request <https://jira.atlassian.com/browse/ANALYTICS-70>\n\nThe work-around in that ticket indicates that this data could be exported from Tempo and then if you were to store this into your own database, you could connect Analytics to that database. Granted that is not always a simple work-around to follow, but I would recommend watching that ticket above for updates to this. Once our team has something more to share on the topic I would expect that ticket to be updated to reflect this.\n\nAndy\n",
"comments": null
},
{
"author": "Dave Rosenlund _Trundl_",
"body": "Hi, [@Scottie Brimmer](/t5/user/viewprofilepage/user-id/3970366) ?\n\nAs far as I know, Atlassian has no such plans at this time (I work for Tempo). I will reach out to you on LinkedIn to connect you with some folks on the Tempo product management team who may know more about this topic.\n\nBest,\n\n-dave\n",
"comments": [
{
"author": "Dave Rosenlund _Trundl_",
"body": "P.S. I'll also ask someone from Atlassian to chime in here about the general idea.\n"
},
{
"author": "Scottie Brimmer",
"body": "[@Dave Rosenlund _Tempo_](/t5/user/viewprofilepage/user-id/4542599) Thanks! You're the best!\n"
}
]
}
]
| https://community.atlassian.com/t5/Atlassian-Analytics-questions/Will-this-pull-in-app-data-like-Tempo/qaq-p/2343327 | [
"app",
"tempo"
]
|
{
"author": "Santosh Lilani",
"title": "Unable to install sourcetree for windows",
"body": "I get the attached error when i install sourcetree![MicrosoftTeams-image (17).png](/t5/image/serverpage/image-id/326337iCFF1C88DF227B371/image-size/large?v=v2&px=999 \"MicrosoftTeams-image (17).png\")\n"
} | [
{
"author": "Brant Schroeder",
"body": "[@Santosh Lilani](/t5/user/viewprofilepage/user-id/5323255) welcome to the Atlassian community\n\nMake sure you are using MS Edge or another browser. Also make sure that you do not have a antivirus that is blocking the install.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/Unable-to-install-sourcetree-for-windows/qaq-p/2710286 | null |
{
"author": "Shadman Mahmood Khan Pathan",
"title": "I got this error when I tried to pull. fatal: Need to specify how to reconcile divergent branches.",
"body": "When I tried to pull I got this error.![pull error.png](https://community.atlassian.com/t5/image/serverpage/image-id/325510i9370FC2159DAC29C/image-size/large?v=v2&px=999 \"pull error.png\")\n"
} | [
{
"author": "Shawn Doyle - ReleaseTEAM",
"body": "Follow one of the hints in the error message.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/I-got-this-error-when-I-tried-to-pull-fatal-Need-to-specify-how/qaq-p/2706309 | null |
{
"author": "liamlacey",
"title": "Change in SourceTree version 2.4.8 when changing branches",
"body": "I've recently updated to SourceTree version 2.4.8 and a change has been made to the behaviour / options when changing branch which disrupts my workflow.\n\nIn previous versions when changing branch the pop-up would give you a tickbox option to \"Discard local changes\", however since version 2.4.8 this option has changed to \"Stash local changes\".\n\nI would like to have the previous \"Discard\" option back - am I able to change this in any way?\n\nI'm running SourceTree on macOS Sonoma 14.3.\n\nThanks.\n"
} | [
{
"author": "jose_jeria",
"body": "I agree, this change now requires me to discard changes manually before switching branches.\n",
"comments": null
},
{
"author": "arizonasoftware",
"body": "Yes, same for me, this is annoying\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/Change-in-SourceTree-version-2-4-8-when-changing-branches/qaq-p/2706600 | [
"server"
]
|
{
"author": "Jamie Morton",
"title": "File Status only showing diff",
"body": "My File Status window is only showing a Diff for one file and won't show me the file lists of staged or unstaged files which have been there for years. How do I get the default File Status screen layout back?\n"
} | [
{
"author": "MarqueIV",
"body": "Just did an update and this happened to me too. Soooo frustrating! I think it's a bug. \n\nUpdate: I posted a fix below.\n",
"comments": null
},
{
"author": "MarqueIV",
"body": "Ok... figured it out. It's a glitch in the UI where the file list (the left side of the client area, diff view is on the right) gets collapsed down to zero-width, which shouldn't be possible, hence this being a glitch/bug, and there's no way to resize it back out again. At least not directly.\n\nNormally to resize the width of a collapsed column, you'd move the cursor to the side of the pane where it's collapsed, then you simply drag the splitter back out, revealing that column. BUT... since SourceTree also has a sidebar that itself has a splitter between it and the main content (which again has its own splitter between the file list and the diff view), it essentially means there are \\*two\\* splitters between the sidebar and the content now, stacked on top of each other, and the outermost one with the sidebar takes precedence, thus it is impossible to resize the file list back out again. Try as you may, all you'll do is resize the side bar relative to the main content.\n\nBut... we can address that with a UI hack. Just hide the sidebar, thus hiding/removing the dominant splitter that's getting in your way!\n\nTo fix...\n\n1. Go to the \\`View\\` menu and select \\`Hide Side Bar\\`\n2. Move your cursor to the leftmost edge of the window. It will change to an arrow with a line indicating you are dragging a splitter and not resizing the window. (This is the splitter between the file list and the diff view.)\n3. Drag this splitter to the right. You will now again see the file list on the left (and ironically you should not be able to collapse it back down to zero, which is how it's supposed to work.)\n4. Finally, go back to the \\`View\\` menu and select \\`Show Side Bar\\` to get things back to normal.\n\nNow, I only knew to try this because I'm a macOS developer who has dealt with multi-split-panes with collapsed panels before. This is not something the average user would be able to figure out intuitively. Atlassian, you really need to fix/address this. At a minimum, include a 'reset UI' button in the settings. It may be rare, but you almost lost me as a client because I couldn't see my file changes. A simple button would have mitigated this mess. Better yet, figure out how the UI could even get into this state in the first place.\n",
"comments": [
{
"author": "jhabbott",
"body": "I just had the same issue but the diff view had vanished (only for uncommitted changes, it was still there for commit history), and it's really hard to grab the divider on the right because you get the window border instead. I did manage though... I think it happens when SourceTree opens on a more narrow monitor, caused by macOS having this ridiculous notion of a focused/active display, where if you use CMD+space to open spotlight and launch programs, then it uses the active display instead of your main one... programs do try to remember which display they opened on, but I guess it sometimes gets forgotten and when SourceTree opens on my vertical screen, yeah, it goes more narrow and the pane gets squished to zero on one edge.\n"
},
{
"author": "Jeff Davis",
"body": "When I follow these steps, it will only re-open the sidebar. I can't get the file list back. I am going to uninstall SourceTree and reinstall it. This is very frustrating. You would think there would be an item under the View menu to toggle it back on.\n"
},
{
"author": "adeynack",
"body": "Re-installing did not change anything for me. I even deleted \\`\\~/Library/Application Support/SourceTree\\` and it was still restoring the same window / panel positions with the missing file list panel.\n"
},
{
"author": "daeh",
"body": "FYI I opened a bug report for this, which you can add votes to <https://jira.atlassian.com/browse/SRCTREE-8146>\n"
}
]
},
{
"author": "semeonperadze",
"body": "Expading it back with the mouse did not work for me but I did it with the touchpad eventually and two fingers. Nothing else worked.\n\n* hover on the separator line until the cursor changes\n* press and hold with one finger\n* drag with another\n\nI did not need to hide the left panel.\n",
"comments": null
},
{
"author": "al",
"body": "Managed to fix it see thread here: \n<https://community.atlassian.com/t5/Sourcetree-questions/File-status-menu-doesn-t-show-up-list-of-files/qaq-p/2711411#U2786272> \n\nBasically have to grab the pane right under \"All files, sorted.....\"\n\n![Screen Shot 2024-08-16 at 1.32.18 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/342080i26C34D89E06C416C/image-size/large?v=v2&px=999 \"Screen Shot 2024-08-16 at 1.32.18 AM.png\")\n",
"comments": null
},
{
"author": "brettrudd",
"body": "downgrading to 4.2.7 worked: <https://www.sourcetreeapp.com/download-archives>\n",
"comments": null
},
{
"author": "brettrudd",
"body": "this renders the app useless.\n",
"comments": null
},
{
"author": "daeh",
"body": "This is a brutal bug. Like [@Jeff Davis](/t5/user/viewprofilepage/user-id/5517406) , when I hide the sidebar and try to drag the file list back out, it just re-reposes the sidebar. Has anyone raised this as a major bug with the devs? It has rendered the application unusable for me.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/File-Status-only-showing-diff/qaq-p/2707933 | null |
{
"author": "C",
"title": "SourceTree is not starting up anymore 17.05.2024)",
"body": "I have this error in the log: \nERROR \\[2024-05-17 13:35:51,662\\] \\[1\\] \\[Sourcetree.Composition.VSMef.Net48.VSMefCompositionManager\\] \\[Log\\] - Unable to load MEF components \nSystem.ArgumentException: The number of generic arguments provided doesn't equal the arity of the generic type definition. \nParameter name: instantiation \nat System.RuntimeType.MakeGenericType(Type\\[\\] instantiation) \nat Microsoft.VisualStudio.Composition.Reflection.TypeRef.get_ResolvedType() \nat Microsoft.VisualStudio.Composition.RuntimeComposition.RuntimeImport.get_ImportingSiteTypeWithoutCollection() \nat Microsoft.VisualStudio.Composition.RuntimeComposition.RuntimeImport.get_IsLazy() \nat Microsoft.VisualStudio.Composition.RuntimeComposition.RuntimeImport.get_LazyFactory() \nat Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.GetValueForImportSite(RuntimePartLifecycleTracker importingPartTracker, RuntimeImport import) \nat Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.RuntimePartLifecycleTracker.SatisfyImports() \nat Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.SatisfyImmediateImports() \nat Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.MoveNext(PartLifecycleState nextState) \nat Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.MoveToState(PartLifecycleState requiredState) \nat Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.GetValueReadyToExpose() \nat Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.\\<\\>c__DisplayClass15_0.\\<GetExportedValueHelper\\>b__0() \nat Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.GetValueForImportElement(RuntimePartLifecycleTracker importingPartTracker, RuntimeImport import, RuntimeExport export, Func\\`3 lazyFactory) \nat Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.GetValueForImportSite(RuntimePartLifecycleTracker importingPartTracker, RuntimeImport import) \nat Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.RuntimePartLifecycleTracker.\\<CreateValue\\>b__10_0(RuntimeImport import) \nat System.Linq.Enumerable.WhereSelectArrayIterator\\`2.MoveNext() \nat System.Linq.Buffer\\`1..ctor(IEnumerable\\`1 source) \nat System.Linq.Enumerable.ToArray\\[TSource\\](IEnumerable\\`1 source) \nat Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.RuntimePartLifecycleTracker.CreateValue() \nat Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.Create() \nat Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.MoveNext(PartLifecycleState nextState) \nat Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.MoveToState(PartLifecycleState requiredState) \nat Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.GetValueReadyToExpose() \nat Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.\\<\\>c__DisplayClass15_0.\\<GetExportedValueHelper\\>b__0() \nat Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.GetValueForImportElement(RuntimePartLifecycleTracker importingPartTracker, RuntimeImport import, RuntimeExport export, Func\\`3 lazyFactory) \nat Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.GetValueForImportSite(RuntimePartLifecycleTracker importingPartTracker, RuntimeImport import) \nat Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.RuntimePartLifecycleTracker.\\<CreateValue\\>b__10_0(RuntimeImport import) \nat System.Linq.Enumerable.WhereSelectArrayIterator\\`2.MoveNext() \nat System.Linq.Buffer\\`1..ctor(IEnumerable\\`1 source) \nat System.Linq.Enumerable.ToArray\\[TSource\\](IEnumerable\\`1 source) \nat Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.RuntimePartLifecycleTracker.CreateValue() \nat Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.Create() \nat Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.MoveNext(PartLifecycleState nextState) \nat Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.MoveToState(PartLifecycleState requiredState) \nat Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.GetValueReadyToExpose() \nat System.Lazy\\`1.CreateValue() \nat System.Lazy\\`1.LazyInitValue() \nat Microsoft.VisualStudio.Composition.NetFxAdapters.MefV1ExportProvider.\\<\\>c__DisplayClass12_0.\\<UnwrapExport\\>b__1() \nat System.ComponentModel.Composition.Primitives.Export.get_Value() \nat System.ComponentModel.Composition.ReflectionModel.ImportingItem.Cast(Type type, Export export) \nat System.ComponentModel.Composition.ReflectionModel.ReflectionComposablePart.SetImport(ImportingItem item, Export\\[\\] exports) \nat System.ComponentModel.Composition.Hosting.ImportEngine.PartManager.TrySetImport(ImportDefinition import, Export\\[\\] exports) \nat System.ComponentModel.Composition.Hosting.ImportEngine.TrySatisfyImportSubset(PartManager partManager, IEnumerable\\`1 imports, AtomicComposition atomicComposition) \nat System.ComponentModel.Composition.Hosting.ImportEngine.TrySatisfyImportsStateMachine(PartManager partManager, ComposablePart part) \nat System.ComponentModel.Composition.Hosting.ImportEngine.TrySatisfyImports(PartManager partManager, ComposablePart part, Boolean shouldTrackImports) \nat System.ComponentModel.Composition.Hosting.ImportEngine.SatisfyImportsOnce(ComposablePart part) \nat System.ComponentModel.Composition.Hosting.CompositionContainer.SatisfyImportsOnce(ComposablePart part) \nat System.ComponentModel.Composition.AttributedModelServices.SatisfyImportsOnce(ICompositionService compositionService, Object attributedPart) \nat Sourcetree.Composition.VSMef.Net48.VSMefCompositionManager.\\<Compose\\>d__5.MoveNext() \n"
} | [
{
"author": "C",
"body": "Found this <https://community.atlassian.com/t5/Sourcetree-questions/SourceTree-won-t-start-Unable-to-load-MEF-components/qaq-p/2388773>\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/SourceTree-is-not-starting-up-anymore-17-05-2024/qaq-p/2701313 | null |
{
"author": "timvanderhorst",
"title": "4.2.8, 4.2.7, 4.2.6 broken file selection window",
"body": "The 4.2.8, 4.2.7, and 4.2.6 versions have all got a broken UI in the file selection window pane.\n\nI can't navigate a selection past the 200th file item. Both the keyboard and mouse selection absolutely refuses to go past the 200th item in the file list.\n\nWho hardcodes a limit on files in a UI like this? I literally can't use SourceTree anymore if I can't actually select a file to look at the diff data for it.\n"
} | [
{
"author": "Shane Giroux",
"body": "I only see one file in File Status, no matter what I change. Everything shows fine in History. I thought I was going crazy but I think I just have to downgrade for now.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/4-2-8-4-2-7-4-2-6-broken-file-selection-window/qaq-p/2700901 | [
"server"
]
|
{
"author": "Ruslan_Barmaley",
"title": "How to increase font size",
"body": "Hello! After the latest 4.2.8 update (MacOS), the font and line spacing became very small in the UI. How can I get the sizes back from the previous version. Everything was perfect there.\n\n![?????? ?????? 2024-05-15 ? 09.03.51.png](https://community.atlassian.com/t5/image/serverpage/image-id/323740i9D1AA829250AE20E/image-dimensions/447x347?v=v2 \"?????? ?????? 2024-05-15 ? 09.03.51.png\")\n"
} | [
{
"author": "amoffett",
"body": "Found it... choose 'Extended view'\n\n![Screenshot 2024-07-04 at 12.36.47.png](https://community.atlassian.com/t5/image/serverpage/image-id/333495iAB8D494D97B1F6D5/image-size/large?v=v2&px=999 \"Screenshot 2024-07-04 at 12.36.47.png\")\n",
"comments": [
{
"author": "haokuixi",
"body": "Wow, thanks for your answer. The UI has automatically changed to the compact view after a recent upgrade, but I'm still more comfortable with the original view.\n"
}
]
},
{
"author": "amoffett",
"body": "delete\n",
"comments": null
},
{
"author": "amoffett",
"body": "delete\n",
"comments": null
},
{
"author": "amoffett",
"body": "+1 line spacing is too small now\n",
"comments": null
},
{
"author": "Clement Georgel",
"body": "Exactly what I was looking for I didn't find any settings to change it and it was good before now it's very small even when I am used to small this is too small would be lovely to be able to select a size ;)\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/How-to-increase-font-size/qaq-p/2698100 | [
"user-interface"
]
|
{
"author": "Xevi de Sardi Garasa",
"title": "A commit that doesn't want to get pushed",
"body": "Hi,\n\nThis should be a basic problem, but it is not the first time it appears to me, and the last time I lost all the work. So now, I'm so cautious and paranoid.\n\nI've tried to push a commit, but sourcetree says it can pushed because:\n\n![image.png](/t5/image/serverpage/image-id/323175iD03A92529A2E7BEA/image-size/large?v=v2&px=999 \"image.png\") \n\nBut now, as usually, I have a commit waiting to be pushed, meanwhile the uncommitted changes are making a pile. \nWhich would be the procedure in these situations?\n\nThank you,\n\nXevi\n"
} | [
{
"author": "Aron Gombas _Midori_",
"body": "Based on your screenshot, you are trying to push to GitLab, not Bitbucket!\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/A-commit-that-doesn-t-want-to-get-pushed/qaq-p/2695162 | null |
{
"author": "Herb Train",
"title": "LFS > 100 MB fails to push to azure devops",
"body": "Hi, all. I managed to set up a remote azure dev ops repo and push/pull without issue from a couple of windows laptops. I then initialized LFS and was still able to push/pull small tracked LFS files. However, any LFS tracked file type larger than \\~100MB fails to push with the following error (partially redacted):\n\n```\ngit -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks push -v Azure_Devops_Remote__-_MYPROJECT master:master\nfatal: Cannot determine the organization name for this 'dev.azure.com' remote URL. Ensure the `credential.useHttpPath` configuration value is set, or set the organization name as the user in the remote URL '{org}@dev.azure.com'.\n\nLocking support detected on remote \"Azure_Devops_Remote__-_MYPROJECT\". Consider enabling it with:\n$ git config lfs.MYREMOTEURL/info/lfs.locksverify true\n```\n\nIn regards to the error, I'm not sure how to \"ensure the 'credential.useHttpPath' configuration value is set' but my org name is already set as the remote user in the remote URL. Also, I'm not sure how to enable locking support through Sourcetree. I also tried adding an account under Tools/Options/Authentication and while it was accepted, it didn't help.\n\nI'd be very appreciative of any suggestions to try. Thanks in advance!\n"
} | [
{
"author": "Herb Train",
"body": "[This thread](https://developercommunity.visualstudio.com/t/git-lfs-push-got-413-error/867488) contained the answer for me in case anyone else if having the same problem. TLDR - run the line below:\n\n```\ngit config http.version HTTP/1.1\n```\n\nI'm not sure how to do that from within Sourcetree, of course, but it seems to fix the issue.\n",
"comments": null
},
{
"author": "Herb Train",
"body": "Still happening.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/LFS-gt-100-MB-fails-to-push-to-azure-devops/qaq-p/2687593 | null |
{
"author": "Steffen Opel _Utoolity_",
"title": "Can the 'Formats' editor tool be enabled for answers as well?",
"body": "On the former Answers site I have resorted to headings, block quotes and code blocks to format the content of longer answers for readability.\n\nIs there any reason why this is enabled for questions, but not yet for answers? Or can this already achieved by some keyboard shortcut magic at least? \n\nThanks, \nSteffen\n"
} | [
{
"author": "Daniel Eads {unmonitored account}",
"body": "I recall seeing headers in answers during the beta, but there were problems using them. Based on [the known issues thread](/t5/Feedback-Forum-articles/Atlassian-Community-known-issues-and-changes/ba-p/458302) listing that the header bug is still open, it's probably just disabled entirely on answers until the bugs are fixed.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/Can-the-Formats-editor-tool-be-enabled-for-answers-as-well/qaq-p/458800 | [
"community",
"feedback"
]
|
{
"author": "Sam Hall",
"title": "Suggestion: Could whitespace be trimmed from the end of posts?",
"body": "Here on the Atlassian Community, if I post a question, discussion, answer or reply with extra line breaks after the content, it results in the thread being broken up with white space.\n\nCould this be trimmed automatically, so that we get neater threads?\n\n![trim-white-space.png](https://community.atlassian.com/t5/image/serverpage/image-id/71i97E02D4CC80B6B42/image-size/large?v=v2&px=999 \"trim-white-space.png\")\n\nI'll post an example reply below.\n"
} | [
{
"author": "Sam Hall",
"body": "Example answer with extra white space after content.\n",
"comments": [
{
"author": "Sam Hall",
"body": "Example reply with extra white space after content.\n"
},
{
"author": "Sam Hall",
"body": "Another example reply. This time with no white space.\n"
},
{
"author": "Sam Hall",
"body": "Last example reply.\n"
},
{
"author": "Monique vdB",
"body": "Aha.\n\nThat's interesting.\n\n!\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/Suggestion-Could-whitespace-be-trimmed-from-the-end-of-posts/qaq-p/458941 | [
"community",
"feedback"
]
|
{
"author": "Sam Hall",
"title": "Suggestion: Can there be better feedback on responses awaiting moderation?",
"body": "See Steffen's comment on [Why does a posted comment seemingly disappear into thin air](/t5/Feedback-Forum-questions/Why-does-a-posted-comment-seemingly-disappear-into-thin-air/qaq-p/458619/).\n\nUser experience is confusing when someone posts a reply or answer that gets held up in spam quarantine.\n\nIn this scenario, the user sees that their reply/answer is submitted OK, but it disappears without explanation once the page is reloaded.\n\nThis can lead to the user (understandably) posting again and again, without realising their posts are collecting in spam quarantine behind the scenes.\n\nWhen the posts are eventually released from quarantine, the result is duplicate answers/reponses.\n\nCould the user be notifiied in some way that their reply/answer has been submitted, but is awaiting moderation before it will display? Perhaps placeholder text like 'This response is awaiting moderation' could show (to the poster only?) while the post is in spam quarantine.\n"
} | [
{
"author": "AnnWorley",
"body": "Thanks for bringing this up, Sam, I opened a ticket to include a notification to the poster when their post is being held in quarantine. I hope we will be seeing this functionality soon.\n",
"comments": [
{
"author": "Sam Hall",
"body": "Thanks Ann. Good to know it's being looked at.\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/Suggestion-Can-there-be-better-feedback-on-responses-awaiting/qaq-p/458787 | [
"community",
"feedback"
]
|
{
"author": "Mathieu Yargeau",
"title": "How to log in as another user? (on this community site)",
"body": "I am connected to this community site (obviously since I am able to post this question).\n\nHowever, after I logged out, if I click \"log in\", it logs me in automatically without asking me for any credentials. Isn't this a security issue for public computers? Also, if my collegue wants to log in using his account, he's not able to do so...\n\nEDIT: Seems you have to disconnect from id.atlassian.com as well...\n"
} | [
{
"author": "Scott Theus",
"body": "Hi [@Mathieu Yargeau](/t5/user/viewprofilepage/user-id/510238) ,\n\nI stumbled across your question while searching for another issue I'm having. Were you ever able to get it resolved or are you still having issues? I know the Community site has gone through several changes since you first posted this.\n\n-Scott\n",
"comments": [
{
"author": "Mathieu_Yargeau",
"body": "Hello Scott, \nThank you for your concern. Yes, I was able to resolve it. The issue was that I was still connected on my.atlassian.com (if I remember correctly). Logging out from that site fixed the issue.\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/How-to-log-in-as-another-user-on-this-community-site/qaq-p/458780 | [
"community"
]
|
{
"author": "Steffen Opel _Utoolity_",
"title": "Could you please expose tags in the RSS feeds?",
"body": "This is related to and a possible workaround for [How can I watch a tag?](/t5/Feedback-Forum-questions/How-can-I-watch-a-tag/qaq-p/458316):\n\nThe site seems to offer a fairly sophisticated variation of RSS feeds for the various content types and areas, but a crucial bit is missing, namely the content categories and tags.\n\nIf those would be exposed on the feed items, it would at least provide a viable workaround to monitor a category and filter out relevant content, for example to allow marketplace vendors to monitor the [Atlassian Marketplace category](/t5/Atlassian-Marketplace/ct-p/atlassian-marketplace) feed and filter for the support tag that is automatically linked from their add-on listing.\n\nGiven that's a fairly standard feed feature, I'd hope that including tags might just require to enable a resp. flag or so?\n\nMany thanks, \nSteffen\n"
} | [
{
"author": "Tyler T",
"body": "[@Steffen Opel _Utoolity_](/t5/user/viewprofilepage/user-id/781567), this article might answer some of your frustrations regarding tags and RSS: <https://community.atlassian.com/t5/Feedback-Forum-articles/Atlassian-Community-RSS-feed-tips-and-tricks/ba-p/619411>\n\nIf not, please let leave a comment there listing what else you'd like to see.\n",
"comments": [
{
"author": "Naveen Kumar_Appfire",
"body": "[@Tyler T](/t5/user/viewprofilepage/user-id/444655)\n\nCould you please let us know how to get the particular community question using RSS feeds?\n\nEX: <https://community.atlassian.com/tnckb94959/rss/search?q=qaq-p/1783141>\n\nThis is not working could you please help me to get particular question in rss feeds?\n"
},
{
"author": "Tyler T",
"body": "Hi [@Naveen Kumar_Appfire](/t5/user/viewprofilepage/user-id/4345260) , I haven't worked on Community in a few years but I opened \"page source\" and was able to find the RSS link quickly.\n\nRight-click the page and select \"View page source\" (on Chrome). Then Command+F to search for \"/rss/\".\n\nFor example, here is the RSS link for this post: [https://community.atlassian.com/tnckb94959/rss/message?board.id=feedback-forum-questions\\&message.id=22](https://community.atlassian.com/tnckb94959/rss/message?board.id=feedback-forum-questions&message.id=22)\n"
}
]
},
{
"author": "Monique vdB",
"body": "Hi Steffen -- that is one of the workarounds we're exploring. Not sure how easy that's proving to be, but our devs are definitely looking at this as an option.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/Could-you-please-expose-tags-in-the-RSS-feeds/qaq-p/458642 | [
"community",
"feedback"
]
|
{
"author": "Steffen Opel _Utoolity_",
"title": "How can I get a permalink to secondary content (answers, comments)?",
"body": "It is completely standard these days to expose a permalink for secondary content such as answers and comments, usually exposed as a link on the post date. Not having this available subverts proper cross linking of available content, thereby encouraging duplication of content.\n\nCan this be simply switched on eventually?\n"
} | [
{
"author": "Steffen Opel _Utoolity_",
"body": "This has been implemented at some point and is nicely exposed as a link on the day/date to the right of the author name above a post, thanks!\n",
"comments": [
{
"author": "Steffen Opel _Utoolity_",
"body": "This notable improvement has gone AWOL again for a few weeks at least, only just found this old question again and had to unaccept my answer accordingly:\n\n[@Monique vdB](/t5/user/viewprofilepage/user-id/786286) - sorry to ping you directly, but given this had seemingly been silently implemented at some point, and now silently been removed again, and it's an ancient question that is likely to be overlooked, do you happen to be aware of what's going regarding this fairly annoying regression?\n"
},
{
"author": "Monique vdB",
"body": "It still exists (I got this link in my email: [https://community.atlassian.com/t5/Feedback-Forum-questions/How-can-I-get-a-permalink-to-secondary-content-answers-comments/qaq-p/458613](https://community.atlassian.com/t5/Feedback-Forum-questions/How-can-I-get-a-permalink-to-secondary-content-answers-comments/qaq-p/458613?utm_campaign=mentions_reply&utm_content=post&utm_medium=email&utm_source=atlcomm#M922)) but IIRC it used to be available if you clicked on the date/time the comment was posted, right?\n"
},
{
"author": "Steffen Opel _Utoolity_",
"body": "Yes, for a brief moment in the history of time it has indeed been available on the date/time the comment or answer was posted, and that's the crucial part when trying to cross-reference posts from this treasure trove of info, rather than being required to awkwardly copy \\& paste fragments, and possibly forego proper attribution to the community members who shared their wisdom :)\n"
},
{
"author": "Monique vdB",
"body": "[@Steffen Opel _Utoolity_](/t5/user/viewprofilepage/user-id/781567) the fix for this is rolling out with our next release, next Wednesday the 10th, thank you for heads up!\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/How-can-I-get-a-permalink-to-secondary-content-answers-comments/qaq-p/458613 | null |
{
"author": "Marcel Woschek",
"title": "Spam Issues",
"body": "Could somebody please do something against this question spamming that is happening right now?\n\nThere are more spam questions than normal questions...\n"
} | [
{
"author": "crf",
"body": "I do as well.\n\nNic has reported the problem previously, and the issue was moved about a week ago from there (CQ-1679) to the main Confluence team's project as <https://jira.atlassian.com/browse/CONF-47728> so hopefully that is some indication that it will be actively worked on in the near future.\n",
"comments": null
},
{
"author": "Nic Brough -Adaptavist-",
"body": "I ban them as fast as I can but that's after-the-fact - the emails have gone out.\n\nI'm just an end user, like you, so I have no way to improve the system. If it were me, I'd have written a filtering thing that does a simple check on a question by new users and doesn't post if it contains anything resembling contact details or blocks of text that don't look like natural language (with a nice message back explaining it)\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/Spam-Issues/qaq-p/266982 | [
"feedback-forum",
"spam"
]
|
{
"author": "Ken Wood",
"title": "I am constantly having to log into Atlassian Answers even though I have checked the 'stay logged in' box.",
"body": "I am constantly having to log into Atlassian Answers even though I have checked the 'stay logged in' box.\n\nIs there some setting or some configuration I am missing? \n[](https://community.atlassian.com/t5/Announcement-questions/I-am-constantly-having-to-log-into-Atlassian-Answers-even-though/qaq-p/282585?attachment-id=9376){#link_1153fb27acdd69} \n[](/tnckb94959/attachments/tnckb94959/announcement-questions/372/1/Captain-Picard-Facepalm.jpg){#display_1153fb27acdd69_0}\n"
} | [
{
"author": "Jonas Andersson",
"body": "Nope, you havn't missed a thing.. They changed something. I have to login a few times a day too, and if this crap doesn't stop, i will simply stop helping people here.. You hear that Atlassian?! :smile:\n",
"comments": [
{
"author": "Ken Wood",
"body": "**Well, that sucks!**\n\n**Captain-Picard-Facepalm.jpg**\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/I-am-constantly-having-to-log-into-Atlassian-Answers-even-though/qaq-p/282585 | [
"community",
"feedback-forum"
]
|
{
"author": "Steffen Opel _Utoolity_",
"title": "Can you please clarify your migration algorithm/policy?",
"body": "Hi Team,\n\nAccording to [Announcing the new Atlassian Community](http://community.atlassian.com/t5/Questions/Announcing-the-new-Atlassian-Community/qaq-p/309302), *\"**all answered** usage and admin questions from Atlassian Answers will be migrated over to our new community\"*.\n\nHowever, without checking into the details, I noticed that from my IIRC \\~200 answers with some 60+ accepted, only 194 with 49 accepted found their way to this new site.\n\nCan you please clarify which non spam answers have deliberately been left out, if any?\n\nThanks, \nSteffen\n"
} | [
{
"author": "Jeremy Largman",
"body": "I should have been more specific in the announcement about specifically what we are leaving out. We are splitting the [dev community](https://developer.atlassian.com/community/), so dev questions are not in this community. That's what's been left out of the migration. It's anything that was tagged with \\*-development, mostly. There are a few other tags like 'atlassian-connect' that aren't in.\n\nThe dev community is still being built out, but I believe we are thinking that we will not import old content from there.\n",
"comments": [
{
"author": "Steffen Opel _Utoolity_",
"body": "Thanks for the explanation Jeremy.\n\nWhile I *completely understand* your thinking behind this, I have to say that I *strongly disagree* with the execution and result of this conceptually reasonable strategy:\n\nJust a random sample across a few of my included/excluded answers, plus a few of fellow community members in my mail archive seems to confirm that the presence or absence of a \\*-development tag is pretty much arbitrary regarding the classification of the content being primarily developer focused. And I think that's not all that surprising, given tags have been community curated, if at all.\n\nAccordingly, the IMHO highly questionable net result seems to be that *a lot of potentially valuable user/admin oriented content is lost* , whereas *quite some strictly developer oriented content has been migrated*.\n\nGiven it seems inconceivable to properly classify the questions into either category (except for some fancy machine learning sentiment analysis eventually), is there any chance you might reconsider this and simply migrate the answered yet skipped \\*-development questions too?\n\nCheers, \nSteffen\n"
},
{
"author": "Steffen Opel _Utoolity_",
"body": "Thanks for the explanation Jeremy.\n\nWhile I *completely understand* your thinking behind this, I have to say that I *strongly disagree* with the execution and result of this conceptually reasonable strategy:\n\nJust a random sample across a few of my included/excluded answers, plus a few of fellow community members in my mail archive seems to confirm that the presence or absence of a \\*-development tag is pretty much arbitrary regarding the classification of the content being primarily developer focused. And I think that's not all that surprising, given tags have been community curated, if at all.\n\nAccordingly, the IMHO highly questionable net result seems to be that *a lot of potentially valuable user/admin oriented content is lost* , whereas *quite some strictly developer oriented content has been migrated*.\n\nGiven it seems inconceivable to properly classify the questions into either category (except for some fancy machine learning sentiment analysis eventually), is there any chance you might reconsider this and simply migrate the answered yet skipped \\*-development questions too?\n\nCheers, \nSteffen\n"
},
{
"author": "Steffen Opel _Utoolity_",
"body": "\\<deleted duplicate comment\\>\n"
},
{
"author": "Sam Hall",
"body": "Thanks for the info Jeremy. Seems a shame if all those dev questions were lost forever...\n"
},
{
"author": "Blake",
"body": "Definitely a shame, and beyond that, painful. I was using those dev questions and knowledge to help complete a project due for a client next week and now I need to tell them I'm not able to deliver on time. I can't find the info I need or if I do find it, it takes 5x longer to find.\n"
},
{
"author": "JamieA",
"body": "\"we are thinking that we will not import old content from there.\"\n\nI'm amazed that you are so casually considering consigning the work of thousands of users over many years to the trash.\n\nIt's not \"old content\" - some of it is absolutely current, and of course some of it is old. Unless you intend to delete all \"old\" (ie all) content every few years, then you and the community need to come up with a process for pruning and keeping things current - just deleting everything now and again is not the right solution.\n"
}
]
},
{
"author": "Leslie Lee",
"body": "@all - It was the wrong call to remove all development-related tags from the user community. The decision has been reversed and all content is NOW back in the community.\n",
"comments": [
{
"author": "Sam Hall",
"body": "Article about this here: <https://community.atlassian.com/t5/Feedback-Forum-articles/Missing-questions-have-been-migrated-to-community/ba-p/577529>\n"
}
]
},
{
"author": "Peter Van de Voorde",
"body": "Hey all,\n\nI've written an article about our decision to separate the community and not to migrate the content.\n\nYou can find it here: <https://community.atlassian.com/t5/Feedback-Forum-articles/The-Atlassian-Developer-Community/ba-p/459061>\n",
"comments": null
},
{
"author": "Thomas Schlegel",
"body": "So, what shall we do, if someone asks a question here about writing a script or a user macro? Redirect to the developer community?\n\nSometimes the line between administration and developing is very small and also, I am not pleased that all these developer-tagged-questions from \"Answers\" disappeared.\n",
"comments": [
{
"author": "Peter Van de Voorde",
"body": "Hey Thomas,\n\nas scripts and user macro's are part of the regular usages of our tools they are not considered to be developer content.\n\nThe Atlassian developer community is specifically focussed on developers who are building on top of our products.\n\nSo questions around how to build an add-on should be sent to the developer community. Everything else can stay in the user community.\n"
}
]
},
{
"author": "Aron Gombas _Midori_",
"body": "Let me note that the Google index is still full of references to the old *Answers* site, with highly relevant hits. But, all those links get redirected to the homepage of the new Community site without any explanation. It does not even explain that it is the replacement of the old site... (A more intelligent redirect could be better.)\n\nAlthough I realize that I can read the old posts using the Cached option of Google, I reckon the majority of the users will not do that.\n\nResult: lots and lots of value and engaged visitors lost!!\n",
"comments": null
},
{
"author": "Steffen Opel _Utoolity_",
"body": "Strangely, I seem to be unable to post this as a comment to Jeremy's answer (it looks posted, but has vanished on browser refresh), so here it goes as an answer:\n\n----\n\nThanks for the explanation Jeremy.\n\nWhile I *completely understand* your thinking behind this, I have to say that I *strongly disagree* with the execution and result of this conceptually reasonable strategy:\n\nJust a random sample across a few of my included/excluded answers, plus a few of fellow community members in my mail archive seems to confirm that the presence or absence of a \\*-development tag is pretty much arbitrary regarding the classification of the content being primarily developer focused. And I think that's not all that surprising, given tags have been community curated, if at all.\n\nAccordingly, the IMHO highly questionable net result seems to be that *a lot of potentially valuable user/admin oriented content is lost* , whereas *quite some strictly developer oriented content has been migrated*.\n\nGiven it seems inconceivable to properly classify the questions into either category (except for some fancy machine learning sentiment analysis eventually), is there any chance you might reconsider this and simply migrate the answered yet skipped \\*-development questions too?\n\nCheers, \nSteffen\n",
"comments": [
{
"author": "Monique vdB",
"body": "Steffen, it got caught in the spam quarantine. Now it has appeared here a bunch of times. :/\n"
},
{
"author": "Steffen Opel _Utoolity_",
"body": "I see, thanks for the feedback Monique! Pending a solution for [How can I delete my own content?](/t5/Feedback-Forum-questions/How-can-I-delete-my-own-content/qaq-p/458582), I've stripped the duplicate comment, please feel free to delete it. \n\nAs just commented on [Why does a posted comment seemingly disappear into thin air without any error message?](/t5/Feedback-Forum-questions/Why-does-a-posted-comment-seemingly-disappear-into-thin-air/qaq-p/458619), *\"the usability here is obviously not ideal (...), because I had no indication whatsoever that my comment might be in moderation still\".* So in case the spam trap continues to trigger in certain scenarios even for already established users,I hope this lack of feedback can be remedied down the road ...\n"
},
{
"author": "Sam Hall",
"body": "For clarity (I hope), I created a seperate question to ask for improvement on the user experience when answers/replies get held up in moderation/spam quarantine:\n\n[Suggestion: Can there be better feedback on responses awaiting moderation?](/t5/Feedback-Forum-questions/Suggestion-Can-there-be-better-feedback-on-responses-awaiting/qaq-p/458787)\n"
},
{
"author": "Ansar Rezaei",
"body": "Hi\n\nThis happened to my recent posts. Did you know How I can handle it?\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/Can-you-please-clarify-your-migration-algorithm-policy/qaq-p/458313 | [
"atlassian-answers-migration",
"feedback"
]
|
{
"author": "Grant Kemp",
"title": "Unsubscribing from atlassian answers spam",
"body": "hi\n\nI am getting emails from Atlassian answers about topics that I have never opted in to following.\n\nwhen I click unsubscribe from all it just takes me to the from home page for Atlassian answers with nothing to unsubscribe from. I am using an iPhone\n\nThe only reason I came to here was because their software was faulty . How do I get them to sort out their Atlassian answers web software so we can manage our email preferences and still getting spammed from their emails.\n"
} | [
{
"author": "Nic Brough -Adaptavist-",
"body": "It's usually because you've inadvertently accepted the suggestion to subscribe to a topic (the design makes it very easy to do that by accident)\n\nDo these three things and Answers will only contact you about account related stuff (less than once a year generally):\n\n1. Go to \"topics\" and make sure you remove the watch from all of them (your subscribed topics will appear first in the list)\n2. Go through your watched questions and unwatch them\n3. Go through your own questions and make sure they all have an accepted answer (or delete them)\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/Unsubscribing-from-atlassian-answers-spam/qaq-p/320636 | [
"community",
"feedback-forum"
]
|
{
"author": "Pepe",
"title": "cannot post comments to answers on answers.atlassian.com",
"body": "When I try to post a comment on an answer to my question on [answers.atlassian.com](http://answers.atlassian.com), the comment editor gets stuck with the loading gif and I cannot write the comment text. In the console a JS error is displayed.\n\nBelow is a sshot of the page and error.\n\nThe same thing occurs both in Chrome and Firefox, the latest versions.\n\nImage 2.png \n[](https://community.atlassian.com/t5/Announcement-questions/cannot-post-comments-to-answers-on-answers-atlassian-com/qaq-p/109539?attachment-id=8354){#link_1153fb5c73e0b9} \n[](/tnckb94959/attachments/tnckb94959/announcement-questions/803/1/Image%202.png){#display_1153fb5c73e0b9_0}\n"
} | [
{
"author": "Jobin Kuruvilla [Adaptavist]",
"body": "It is a bug it seems. I have come across it many times. Might be good to report but I was too lazy/busy whenever it happened!\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/cannot-post-comments-to-answers-on-answers-atlassian-com/qaq-p/109539 | [
"feedback-forum"
]
|
{
"author": "Vasiliy Zverev",
"title": "Can not comment or answer some question: see only rotated circle",
"body": "Hi everybody.\n\nSome times I can not to comment or add new aswer for certain questions. I tried Chrome and IE11 to do this. Here are some exmples:\n\n<https://answers.atlassian.com/questions/38847341>\n\n<https://answers.atlassian.com/questions/38846776>\n"
} | [
{
"author": "Nic Brough -Adaptavist-",
"body": "Not really an answer, but it does seem to be a bug in Questions/Confluence here. I get the same, almost always on comments.\n\nA workaround that usually works (but needs you to have answered or commented on it already, or be a power-user who can edit other people's stuff) - once you get the spinny wheel, go back up the question to a previous entry and click \"edit\", let that screen render, and then cancel the edit. The answer/comment option then seems to work. Sometimes, you have to use \"save\" rather than cancel, but most of the time cancel fixes it.\n",
"comments": [
{
"author": "Vasiliy Zverev",
"body": "Thank you. I risen a tiket for this.\n"
}
]
},
{
"author": "Monique Khairuliana",
"body": "This is a bug that is exist in the Confluence Questions version that Atlassian Answers is currently on:\n\n* <https://jira.atlassian.com/browse/CQ-3603>\n\nThe workaround would be to truncate the link of the affected page\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/Can-not-comment-or-answer-some-question-see-only-rotated-circle/qaq-p/357607 | [
"feedback-forum"
]
|
{
"author": "Ezra Rezky",
"title": "Why does Atlassian Answers indexing seems to be messed up?",
"body": "When I try to filter the Unanswered questions, some of the questions which already have accepted answers still appear. The worst part is that after I click show more, the results seems to be unsorted; the results jumped from one date to another (e.g, suddenly a question from 2014 appear, and then from 2016 again, and then from 2015, etc), and this happened occasionally (not all the time). \n\nI'm just wondering if people got this issue as well, since I'm pretty sure it's quite annoying when you're trying to browse for unanswered questions ![laugh](/html/@BEA1CC333F4D830F5303329D7DC07DE4/images/emoticons/laugh.png \"laugh\") \n\nCheers! \nEzra A.\n"
} | [
{
"author": "werner_baderschneider",
"body": "Same issue here. If I view unanswered questions for the first time at a browser session, I get answered Questions as well. If I then switch to recent and back again to unanswered, the list is correct.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/Why-does-Atlassian-Answers-indexing-seems-to-be-messed-up/qaq-p/40626 | [
"announcement",
"community",
"feedback-forum"
]
|
{
"author": "Mirek",
"title": "Atlassian Answers - Just Numbers in Topics",
"body": "Quick question..\n\nDoes anybody know why on the topic list on some questions there are only numbers? (image added) Is this some kind of bug, spam or something else (like people just add this to the list)?\n\naa_topics.png \n[](https://community.atlassian.com/t5/Announcement-questions/Atlassian-Answers-Just-Numbers-in-Topics/qaq-p/73780?attachment-id=5346){#link_1153fb923acf51} \n[](/tnckb94959/attachments/tnckb94959/announcement-questions/753/1/aa_topics.png){#display_1153fb923acf51_0}\n"
} | [
{
"author": "Nic Brough -Adaptavist-",
"body": "It's the page ID from the Confluence documentation that the person was on when they clicked on the \"help with this doc over at answers\" link. \n\n(I'm not sure it's that much help, but I'm sure there's some logic to it. Shame that Confluence has now had labels broken by allowing spaces too - massive proliferation of single, useless labels)\n",
"comments": [
{
"author": "Mirek",
"body": "Oh.. I see. So it is sound like .. we do not allow comments any more but do not want to stop getting feedback about the specific documentation .. Is this a good solution? .. not quite .. would be good to generate a list under a question that says: \"This question is related to this article in the documentation.. and those are all answers \" or something like that ..\n"
},
{
"author": "Nic Brough -Adaptavist-",
"body": "I'd agree that a lot of the comments were not a lot of use. Many of them added nothing and just got in the way of real information. Not the best way to get feedback.\n\nI'm not sure dropping it on answers is a lot better. I think it's improved the help people get when the docs do not make sense, but it's probably weakened the suggested improvements feedback loop.\n\nThe questions do have \"this was created because user is stuck on document X\" at the top of them when they're created this way. \n\nThere was a discussion about this a few days ago too, there's a suggestion that a dedicated request type for \"improve/correct docs\" be added to [https://support.atlassian.com](https://support.atlassian.com,) but the Atlassians haven't decided yet.\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/Atlassian-Answers-Just-Numbers-in-Topics/qaq-p/73780 | [
"community",
"feedback-forum"
]
|
{
"author": "Rahul Aich [Nagra]",
"title": "On answers the recent and unanswered tabs are not working",
"body": "Does anyone else facing the same problem?\n"
} | [
{
"author": "Nic Brough -Adaptavist-",
"body": "The indexing has been broken since Monday, yes.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/On-answers-the-recent-and-unanswered-tabs-are-not-working/qaq-p/162494 | [
"community",
"feedback-forum"
]
|
{
"author": "Asha",
"title": "To unsubscribe from atlassian email notification",
"body": "I once subscribed for Atlassian mails . I,e regarding queries raised in <https://answers.atlassian.com>.\n\n. But I am not able to unsubscribe it now....!! every day my mail box is been flooded with hundreds of mails. \" Unsubscribe option is provided\" but its useless..!! I mean its not working. Kindly help me in unsubscribing mails from this website.![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png \"sad\")![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png \"sad\")![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png \"sad\")\n"
} | [
{
"author": "Nic Brough -Adaptavist-",
"body": "The unsubscribe has worked for me, so I'm not sure what you're doing differently.\n\nTo reduce the noise and help debug it though, got to \"topics\" and unwatch anything you're watching. That should make it quieter at least.\n",
"comments": [
{
"author": "Andrei Belcin",
"body": "Email link does not work, would love for the unsubscribe link to work.\n"
},
{
"author": "Nic Brough -Adaptavist-",
"body": "The link is for a system that was retired a couple of years ago, and has been replaced by this community system.\n\nThe advice still applies though.\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/To-unsubscribe-from-atlassian-email-notification/qaq-p/380242 | [
"feedback-forum"
]
|
{
"author": "Ed Schriger",
"title": "I don't want to watch Answers",
"body": "How do I remove myself from watching Atlassian Answers?\n\nI don't want all of this email.\n"
} | [
{
"author": "Joe Clark",
"body": "Hi @Ed Schriger,\n\nThere is an \"**unsubscribe from all notifications**\" link at the bottom of all the emails sent from Atlassian Answers, which you can use to remove yourself from all subscriptions.\n\nRegards,\n\nJoe.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/I-don-t-want-to-watch-Answers/qaq-p/44140 | [
"community"
]
|
{
"author": "Vasiliy Zverev",
"title": "Can not neither answer nor comment this: https://answers.atlassian.com/questions/35762363/answers/35771303#",
"body": "Am I the only person who can not do anything with this one?\n"
} | [
{
"author": "Steven F Behnke",
"body": "I am able to access that Answer with no issues by trimming part of the location from the URL you were using -- <https://answers.atlassian.com/questions/35762363>\n\nI logged this as a Bug in Confluence Questions under Atlassian Answers -- <https://jira.atlassian.com/browse/CQ-3555>\n",
"comments": null
},
{
"author": "Vasiliy Zverev",
"body": "Yes.\n",
"comments": null
},
{
"author": "Steven F Behnke",
"body": "You just get the spinning screen?\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/Can-not-neither-answer-nor-comment-this-https-answers-atlassian/qaq-p/96958 | [
"community",
"feedback-forum"
]
|
{
"author": "Jeff Hoover",
"title": "Watching this page resulted in 46 emails last night.",
"body": "*This question is in reference to Atlassian Documentation: [What's New](https://confluence.atlassian.com/pages/viewpage.action?pageId=686863216)*\n\nIs there a way to just watch the news and not every page edit that Rachel makes?\n"
} | [
{
"author": "Rachel Robins",
"body": "Hi guys, I am so, so sorry for today's spam (and last week's spam). I promise it will be the last.\n\nEssentially that page had a lot of very old attachments, and the way we were updating it fired a flood of notifications. This morning I removed all the old attachments - so the page is now attachment free (I'd not been able to find a way to do with without sending notifications I'm afraid).\n\nFrom now on you should only get one notification from that page - and that's when we update it with info about the latest Cloud deployment.\n",
"comments": null
},
{
"author": "Andrew Pratt",
"body": "I must be lucky. I only got 23 edit notices. :smile:\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/Watching-this-page-resulted-in-46-emails-last-night/qaq-p/401491 | [
"documentation",
"feedback-forum"
]
|
{
"author": "Elizabeth",
"title": "I'd like to use Atlassian tools at my company, are there any resources I can use to show my team why it?s the best?",
"body": "I really want to sell it to them.\n"
} | [
{
"author": "Zu",
"body": "We're in the marketing lab right now designing resources for you that will seal the deal with your boss. These tools are a work in progress, so we need you to take a painless survey to tell us what you need to get them to say YES to Atlassian.\n\nHere's the survey: <http://sgiz.mobi/s3/cef009ad3687>\n",
"comments": [
{
"author": "Elizabeth",
"body": "Done and done! I can't wait to see what you guys roll out.\n"
}
]
},
{
"author": "Lacy Gifford",
"body": "Agreed. My boss ripped this apart when we were trying to pitch it to him. You need buy in from the top down,\n",
"comments": [
{
"author": "Zu",
"body": "Thanks Lacy for your feedback!If you are willing to provide more feedback (15-30min call) on how the process was for you so we can understand it better I can schedule a call so we can chat. Just shoot me a quick email to zsekerova at atlassian.com\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/I-d-like-to-use-Atlassian-tools-at-my-company-are-there-any/qaq-p/233543 | [
"documentation",
"feedback-forum"
]
|
{
"author": "Rp Subhub",
"title": "What do you like most about Atlassian? What do you don't like?",
"body": null
} | [
{
"author": "Ramiro Pointis",
"body": "Hi,\n\nLikes:\n\n* Great and fast support, I never had a problem they didn't solved. Altought sometimes the solution was more like a workaround and not a solution itself.\n* Powerful products that meet my expectations.\n* Products used worlwide resulting on a big community that helped me a lot.\n* A lot of documentation for every product. This makes a lot easier to be a self-learner.\n\nDislikes:\n\n* A couple of times I had very needed requests for new features but they were rejected. But this often happens becuase the feature \"could benefit a few customers but complicate a lot more\".\n* There were a few problems with pricing for a couple of products, i.e. Service Desk. But in every case they found a solution altought it took much time.\n* Althought their products are very customizables, sometimes I wish they were a little more liberals.\n\nThese are the things that come to mind.\n",
"comments": [
{
"author": "Rp Subhub",
"body": "Thank you very much, Ramiro!\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/What-do-you-like-most-about-Atlassian-What-do-you-don-t-like/qaq-p/126295 | [
"feedback-forum"
]
|
{
"author": "Gorka Puente _Appfire_",
"title": "How can I see my watched pages on Atlassian Answers?",
"body": "Hi,\n\nI watch some questions I'm interested on, where can I find the list of pages I'm watching on Atlassian Answers? If I access <https://answers.atlassian.com/users/viewnotifications.action> it says:\n\n*You are not watching anything.*\n\nBut I'm watching some questions, although in that page, it's just watched spaces and spaces...\n"
} | [
{
"author": "Pedro Cora",
"body": "Hi Gorka,\n\nThere is an open improvement for that. I suggest that you add yourself as watcher on <https://jira.atlassian.com/browse/CQ-412>.\n\n:wink:\n\n-- Pedro\n",
"comments": [
{
"author": "Gorka Puente _Appfire_",
"body": "Thanks Pedro!I've already added myself as watcher and voted the issue!\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/How-can-I-see-my-watched-pages-on-Atlassian-Answers/qaq-p/143378 | [
"community",
"feedback-forum",
"watch"
]
|
{
"author": "Bego?a Bonet",
"title": "How can I change my e-mail in Atlassian Answers?",
"body": null
} | [
{
"author": "Jobin Kuruvilla [Adaptavist]",
"body": "You will have to raise a support ticket with Atlassian!\n",
"comments": null
},
{
"author": "Bego?a Bonet",
"body": "Thanks!\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/How-can-I-change-my-e-mail-in-Atlassian-Answers/qaq-p/234107 | null |
{
"author": "Mirek",
"title": "How Questions are sorted on Atlassian Answers?",
"body": "Hi,\n\nBefore using Confluence Questions the mechanism was sorting by recent activity (edit, comment, answer, ..) and newest on top. That was working quite well.. Currently we are having 3 tabs: **Popular** , **Recent** , **Unanswered**..\n\nI am wondering how this sorting is working in practice by default ..For example .. When a Popular question will be on top? Is this only related to number of answers or comments? When a questions is recent? Is this only on top when it is added and then you need to scroll down event that was recently edited or answered?\n\nUnanswered is pretty clear however here I am also wondering if I will edit the question or add a comment to question (not answering it) will this be added to top of the list or stay somewhere in the bottom..\n\nAny idea?\n"
} | [
{
"author": "Joe Clark",
"body": "Sorry for taking so long to answer this, I needed to do a little bit of research on how it actually works :smile:\n\nThe short answer is that the \"Popular\" filter uses an [EdgeRank](http://edgerank.net/)-style algorithm to determine popularity. There are 3 components to the edge rank: affinity, weight and decay. The three values are summed together to produce a final rank score.\n\n* **Affinity:** Represents how relevant a particular piece of content is to a particular user. Confluence Questions uses the topics that the user is watching to represent affinity. Therefore, questions in topics you follow will be shown as more popular to you than questions in other topics.\n* **Weight:**Represents how popular the content is in general. Confluence Questions sums the up-votes, comments and answers on a question to determine its weighting. Questions with more of these will show as being more popular.\n* **Decay:**Represents how old the content is. Older content is scored here to become less popular over time. New comments or answers on an old question can bump or reset the decay value and make the question appear \"newer\" again.\n\nRight now we cannot include page views into determining the popularity of a question, because we are not keeping track of page views within the Confluence Questions data model. If <https://jira.atlassian.com/browse/CQ-477> is implemented, we can look at changing this.\n\nThe Confluence \"Popular\" tab on the Dashboard uses a very similar algorithm, but has some differences:\n\n* The **Affinity** value is calculated differently (it boosts content created by users you follow to represent affinity, unlike CQ which uses topics you follow).\n* Up-votes and down-votes are not included in the **Weight** score (only comments)\n* The **Decay**algorithm may follow a different curve\n\nHope this helps!\n",
"comments": null
},
{
"author": "Mirek",
"body": "I think the algorithm is much more complicated than we think.. However my preference is that questions with more overall traffic should be in this Popular category. By traffic I mean view, votes, comments and answers.. and also not older than specific time because we will always see there the same questions there..\n\nLooking at confluence Popular tab it should be working pretty similar but it isn't. In Confluence for sure it is based on votes, likes, comments ..\n\nDo not forget that there might be also a personal aspect for example Popular questions are different for every user based on their favorites categories or watched questions.. or it might be simply a BUG ...It is very hard to determine that...\n\nBTW. I would like to have also another category called \"Newest\" because Newset != Recent ..\n",
"comments": null
},
{
"author": "Steven F Behnke",
"body": "Also very interested in this... I've been unable to find the documentation, although it is very different than the previous OSQA implementation.\n",
"comments": [
{
"author": "Mirek",
"body": "Exactly.. That is why I am asking since currently it is a little bit confusing for me. I am seeing questions in Popular section that are having 0 votes and 0 answers.. Is this a popular question?\n"
},
{
"author": "Udo Brand",
"body": "Maybe it is the number of views, which makes them popular...I'm curios about that...\n"
},
{
"author": "Mirek",
"body": "Unfortunately we do not see number of views.. Hard to say.\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/How-Questions-are-sorted-on-Atlassian-Answers/qaq-p/455591 | [
"community",
"feedback-forum"
]
|
{
"author": "Justin Shapiro",
"title": "How do I manage what I'm watching in answers.atlassian.com because I'm getting email for random questions?",
"body": null
} | [
{
"author": "Vera Henrichs",
"body": "Are you watching a topic, e.g. JIRA or Confluence? You can see that in the top right corner.\n",
"comments": [
{
"author": "Justin Shapiro",
"body": "I was watching several topics. Couldn't see that until I got off mobile and logged into my laptop. I don't know if that was something that didn't work on the OSQA version of answers that I had clicked or what but I was following every topic I ever used. Still not sure if I got them all because I kept hitting more and would fine random others here and there. Be nice if I could filter to just see every topic I am following.\n"
}
]
},
{
"author": "Ken Wood",
"body": "Go to <https://answers.atlassian.com/questions/topics>, click on each place that says \"Unwatch\", and then you'll no longer be watching that topic.\n",
"comments": null
},
{
"author": "Tim",
"body": "Have same issue getting random emails to questions not following.\n",
"comments": [
{
"author": "Vera Henrichs",
"body": "I think that's something for <https://answers.atlassian.com/questions/4456451/how-did-the-migration-to-confluence-questions-go>\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/How-do-I-manage-what-I-m-watching-in-answers-atlassian-com/qaq-p/75304 | [
"community",
"feedback-forum"
]
|
{
"author": "kwani",
"title": "Is Confluence Site ADA Compliant?",
"body": "Hi,\n\nWe are building out Confluence Site for our organization and we are analyzing which features are accessible within Confluence.\n\nCould you please confirm whether Confluence Cloud site is ADA(Americans with Disabilities Act) Compliant.\n\nIt would be really helpful if you could share if any documentation is available for ADA or any Confluence Accessibility for people with disabilities.\n\nThank you.\n"
} | [
{
"author": "Kristian Klima",
"body": "[@kwani](/t5/user/viewprofilepage/user-id/5595855)\n\nIn one of my previous jobs, we were using Confluence to deliver documentation for mainframe products that were used (still are) by many federal and state-level US agencies and authorities - where compliance was paramount. We even had a customized tool to score our content for compliance level. So there's certainly a way.\n\nHowever, to expand on [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) 's advice, the said specs would apply to stock Confluence features.\n\nAs you may customize your site, with third party macros and UI elements, you'd have to factor in those in you compliance equations.\n",
"comments": null
},
{
"author": "Brant Schroeder",
"body": "[@kwani](/t5/user/viewprofilepage/user-id/5595855) welcome to the Atlassian community\n\nYou can learn more about Atlassian accessibility here: <https://www.atlassian.com/accessibility> On this page they have the accessibility standards that they meet for each product. Since ADA is constructed of different standards you will need to find the specific product and download and review the VPAT which goes over the standards that they meet.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/Is-Confluence-Site-ADA-Compliant/qaq-p/2815597 | [
"atlassian",
"cloud",
"confluence-cloud"
]
|
{
"author": "hollis_sosnowitz",
"title": "page properties report macro - max results per page",
"body": "I'm using the page properties report macro to summarize all engineering projects. I've seen in the documentation that the Max results default to 30, but the sysadmin can update to a Max of 5000. I cannot see how/where.\n\nWe have exceeded the 30 pages. I'm looking to extend to 50 results.\n\nAny suggestions?\n"
} | [
{
"author": "Shawn Doyle - ReleaseTEAM",
"body": "Hi [@hollis_sosnowitz](/t5/user/viewprofilepage/user-id/5460124)\n\nI believe you may be looking at the Data Center documentation and not the cloud. To get this reset for the cloud, you'll need to create a support ticket.\n\nOn a side note: Users started seeing an issue with the max results setting of this macro a few months back. There are a couple of questions in the community about it ignoring the max result settings, or getting stuck on the first value when setting the macro.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/page-properties-report-macro-max-results-per-page/qaq-p/2815593 | [
"cloud",
"confluence-cloud",
"page-property-report"
]
|
{
"author": "Lori Meyer",
"title": "Is there a way to trigger automatic email alert based on page property content?",
"body": "We have Confluence pages for each project, and within each page use page properties to capture status reporting. We have a \"parent\" page using page properties' report to summarize all the child pages.\n\nIs there a way to automatically trigger an e-mail once all the child page properties are populated?\n\nMy initial thought is - once all the project numbers are present for the current week ending could be the trigger - but not sure which macro could be used to capture/trigger the email notification.\n\nAny suggestions are appreciated!!\n"
} | [
{
"author": "Barbara Szczesniak",
"body": "[@Lori Meyer](/t5/user/viewprofilepage/user-id/5592196) Welcome to the Atlassian Community.\n\nWhat Confluence version and plan are you using? Data Center or Cloud? If Cloud, Free, Standard, Premium, or Enterprise?\n\n* If you are using a Cloud Premium or Enterprise plan, then you can use the Automation features to implement what you're trying to do.\n* I don't use Data Center, so I am not sure what features might be available to you there.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/Is-there-a-way-to-trigger-automatic-email-alert-based-on-page/qaq-p/2815552 | [
"confluence-unknown-hosting-type",
"unknown-hosting-type"
]
|
{
"author": "Karen West",
"title": "Why can't I edit my Jira Issues macro after insertion?",
"body": "I am using the new Jira Issues macro, but as soon as I insert it after setting it up as I need to I can no longer edit it, i.e. the **Edit** pencil icon does not appear when I hover over the macro.\n\nHere's an image showing exactly what happens when using the Jira Legacy macro (1) vs the Jira Issues macro (2).\n\n![jira legacy vs jira issues.png](/t5/image/serverpage/image-id/347959i636F44A4ADCE5129/image-size/large?v=v2&px=999 \"jira legacy vs jira issues.png\")\n\nAccording to the documentation on the Jira Issues macro [insert the jira issues macro/](https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/)\n\n(see \"Edit your issues\" below) you can do it, but it's not working for me. Is this a bug, or am I missing something?\n\nEdit your issues {#toc-hId--327481263}\n--------------------------------------\n\nIf you need to make changes to your search query, select the pencil icon at the bottom of the list.\n"
} | [
{
"author": "Fabio Racobaldo _Herzum_",
"body": "Hi [@Karen West](/t5/user/viewprofilepage/user-id/5192139) and welcome,\n\ntry to edit page first and then update JQL on JIRA Issue macro within your page.\n\nThis should fix your issue.\n\nRegards,\n\nFabio\n",
"comments": [
{
"author": "Karen West",
"body": "Both screenshots were taken with the page in edit mode, and the option to edit is missing.\n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/Why-can-t-I-edit-my-Jira-Issues-macro-after-insertion/qaq-p/2815539 | [
"cloud",
"confluence-cloud"
]
|
{
"author": "Troy",
"title": "Any way to disable related pages feature for specific pages?",
"body": "Hello, is there a way to disable related pages feature for specific pages? I am conscious you can toggle the feature off via Space settings as described here [Solved: How to remove related pages feature? (atlassian.com)](https://community.atlassian.com/t5/Confluence-questions/How-to-remove-related-pages-feature/qaq-p/2811508)but that gets applied globally in the space for all newly created pages. Some people may desire this feature whilst creating page, others may not, so good to have individual control on the page itself. This used to be an option earlier.\n"
} | [
{
"author": "Kristian Klima",
"body": "Hi [@Troy](/t5/user/viewprofilepage/user-id/5321261)\n\nYou can play around with macros:\n\n* Recent updates\n* Content by label - which is probably more useful for this use case\n",
"comments": [
{
"author": "Troy",
"body": "Are you able to elaborate on this please?\n"
},
{
"author": "Kristian Klima",
"body": "You can disable the Related Pages feature globally and use the aforementioned macros on the page(s) that would from displaying the related content.\n\nExample:\n\nI put the two macros (*content by label* was renamed to *filter by label*) to the bottom of my page.\n\n![2024-09-19_13-41-18.png](https://community.atlassian.com/t5/image/serverpage/image-id/348154iCE0049CFD9AD4711/image-size/large?v=v2&px=999 \"2024-09-19_13-41-18.png\")\n\nFilter by label comes with extra options (like keywords) so you can approximate the Related Pages feature.\n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/Any-way-to-disable-related-pages-feature-for-specific-pages/qaq-p/2815214 | [
"cloud",
"confluence-cloud"
]
|
{
"author": "ricardo_carvalho_glo",
"title": "How to make a page break?",
"body": "Hello community, I want to know if there is any automation that makes the page break when exporting to PDF without leaving the Documentation with several non-standard spaces?\n"
} | [
{
"author": "marc -Collabello--Phase Locked-",
"body": "Hi [@ricardo_carvalho_glo](/t5/user/viewprofilepage/user-id/5595465) ,\n\nI don't believe this is possible with Confluence Automation.\n",
"comments": null
},
{
"author": "Gabriella Evans _K15t_",
"body": "Hi [@ricardo_carvalho_glo](/t5/user/viewprofilepage/user-id/5595465),\n\nThe solution I can share isn't quite an automation, but I'll leave the information below, to see if it suits what you're looking for. \n\n\\*\\*\\* \n\nYou can achieve page breaks in your PDF exports using Scroll PDF Exporter and Scroll Exporter Extensions -- for transparency, both apps are developed by my team at K15t. \n\nThe apps allow you to fully customize your PDF exports from Confluence, including inserting page breaks where you need them.\n\nWhilst the Scroll Exporter Extensions app is free, Scroll PDF Exporter is a paid app, which you'd need for the actual export functionality. You can check out both apps on the Atlassian Marketplace:\n\n* [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=cloud&tab=overview)\n* [Scroll Exporter Extensions](https://marketplace.atlassian.com/apps/1217037/scroll-exporter-extensions?tab=overview&hosting=cloud)\n\nFeel free to start a free trial of Scroll PDF Exporter to see if it meets your needs. You can email us at [email protected] if you choose to get started and have any questions. :) \n\nGabriella\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/How-to-make-a-page-break/qaq-p/2815212 | [
"cloud",
"confluence-cloud"
]
|
{
"author": "KD",
"title": "Remove default blank line before images",
"body": "Hi guys!\n\nIs there any way that, when I add an image as a screenshot to a Confluence Cloud documentation not as an in-line picture, I do not get the default blank line right before the image? It is enlarging our documentation.\n\nAt the moment it looks like:\n\ntext\n\n\\<blank\\>\n\nscreenshot\n"
} | [
{
"author": "Kristian Klima",
"body": "Hi [@KD](/t5/user/viewprofilepage/user-id/5595457) and welcome to the Community.\n\nShort answer is no.\n\nIn lists, you can use Shift-Enter to create a new line and place the image there but the primary reason for this is to create an uninterrupted list.\n\n![2024-09-18_15-55-26.png](https://community.atlassian.com/t5/image/serverpage/image-id/347958iB6D7A2F06E764183/image-size/large?v=v2&px=999 \"2024-09-18_15-55-26.png\")\n\nThis method doesn't seem to be working in regular text.\n",
"comments": [
{
"author": "KD",
"body": "Hi Kristian, thanks for welcoming!\n\nThat?s a real pity... We love working with Confluence, but it is really interrupting the reading flow.\n\nAny chance a request can be raised to consider changing it?\n\nThanks for your answer!\n"
},
{
"author": "Kristian Klima",
"body": "As a feature request, perhaps. But what priority it gets, is anyone's guess.\n\nIf you're looking for more look and feel customization options, you have to reach out into the marketplace for a theme app.\n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/Remove-default-blank-line-before-images/qaq-p/2815205 | [
"cloud",
"confluence-cloud"
]
|
{
"author": "Steffen Heller",
"title": "Language macros {german} and {english} gone",
"body": "It seems that the {german} and {english} macros are gone. I recognized 5 days ago that all pages that had the macros included now only display a message \"Unknown macro: english/german\".\n\nI checked the \"Other macros\" menu in Edit mode where you can search for all macros and there was no result when I entered \"german\" or \"english\". So it seems those macros are not not there anymore.\n\nI contacted our IT support but haven't received a technical answer yet. So, I am trying to inquire myself.\n\nCan anyone tell me what has happened to those macros? \nHave they been phased out globally and don't work and exist for any Confluence version anymore? Or was there some smaller change that I just need an update or something similar?\n\nWe are using Atlassian Confluence 8.5.14 and that macro is the first macro in practically all our technical document pages.\n"
} | [
{
"author": "Steffen Heller",
"body": "I received feedback:\n\n\"...macro is no longer compatible with the new version of Confluence...\" and \n\"...was replaced by 'Translations for Confluence' which is a paid update and requires license...\"\n\nI searched and found a link: \n[https://marketplace.atlassian.com/apps/28648/translations-for-confluence?tab=overview\\&hosting=server](https://marketplace.atlassian.com/apps/28648/translations-for-confluence?tab=overview&hosting=server)\n\nBut there is a possible next problem. \nWe have Confluence as Server and that that page says: \n\n\"We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.\n\n[Explore migration program\"](https://www.atlassian.com/migration/assess/journey-to-cloud) \nWhat is that supposed to mean in practice?\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/Language-macros-german-and-english-gone/qaq-p/2815090 | [
"confluence-data-center",
"data-center",
"language",
"macro"
]
|
{
"author": "Anil",
"title": "I cannot login into confluence page",
"body": "I am unable to login on confluence page , please help to get access and login into this page\n"
} | [
{
"author": "Tansu Akdeniz",
"body": "Hi [@Anil](/t5/user/viewprofilepage/user-id/5561147)\n\nWelcome to the community!\n\nPlease provide more info. Is it server/cloud? What is the error? Are you a user/admin? etc.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/I-cannot-login-into-confluence-page/qaq-p/2815053 | [
"atlassian-accounts",
"confluence-unknown-hosting-type",
"not-applicable",
"unknown-hosting-type"
]
|
{
"author": "Maria Polyakova",
"title": "STAGIL Incoming Links doesn't work",
"body": "We bought licenses for the plugin STAGIL Incoming Links. But we couldn't apply it. During updating it returns an error when upgrading to the paid version.\n"
} | [
{
"author": "Marta Kravtsiv",
"body": "Hello Maria,\n\nCurrently, the license cannot be bought as there is a trial period first.\n\nWe are aware of the issue, but since UPM is a default Jira page, it's beyond our direct control. Atlassian has been notified and confirmed that this is a bug in their marketplace.\n\nRegards, \nMarta\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/STAGIL-Incoming-Links-doesn-t-work/qaq-p/2815013 | [
"addon-de.stagil.silcm.stagil-incoming-links-confluence-macro",
"atlassian-marketplace",
"cloud",
"confluence-cloud"
]
|
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