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{
"author": "Maxim Sevryukov",
"title": "When the logo appears, the startup does not proceed further",
"body": "When the logo appears, the startup does not proceed further\n\nWindows 10\n\nException:\n\nERROR \\[2024-06-14 21:59:32,014\\] \\[1\\] \\[Sourcetree.Composition.VSMef.Net48.VSMefCompositionManager\\] \\[Log\\] - Unable to load MEF components System.ArgumentException: The number of generic arguments provided doesn't equal the arity of the generic type definition. Parameter name: instantiation at System.RuntimeType.MakeGenericType(Type\\[\\] instantiation) at Microsoft.VisualStudio.Composition.Reflection.TypeRef.get_ResolvedType() at Microsoft.VisualStudio.Composition.RuntimeComposition.RuntimeImport.get_ImportingSiteTypeWithoutCollection() at Microsoft.VisualStudio.Composition.RuntimeComposition.RuntimeImport.get_IsLazy() at Microsoft.VisualStudio.Composition.RuntimeComposition.RuntimeImport.get_LazyFactory() at Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.GetValueForImportSite(RuntimePartLifecycleTracker importingPartTracker, RuntimeImport import) at Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.RuntimePartLifecycleTracker.SatisfyImports() at Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.SatisfyImmediateImports() at Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.MoveNext(PartLifecycleState nextState) at Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.MoveToState(PartLifecycleState requiredState) at Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.GetValueReadyToExpose() at Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.\\<\\>c__DisplayClass15_0.b__0() at Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.GetValueForImportElement(RuntimePartLifecycleTracker importingPartTracker, RuntimeImport import, RuntimeExport export, Func\\`3 lazyFactory) at Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.GetValueForImportSite(RuntimePartLifecycleTracker importingPartTracker, RuntimeImport import) at Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.RuntimePartLifecycleTracker.b__10_0(RuntimeImport import) at System.Linq.Enumerable.WhereSelectArrayIterator\\`2.MoveNext() at System.Linq.Buffer\\`1..ctor(IEnumerable\\`1 source) at System.Linq.Enumerable.ToArray\\[TSource\\](IEnumerable\\`1 source) at Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.RuntimePartLifecycleTracker.CreateValue() at Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.Create() at Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.MoveNext(PartLifecycleState nextState) at Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.MoveToState(PartLifecycleState requiredState) at Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.GetValueReadyToExpose() at Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.\\<\\>c__DisplayClass15_0.b__0() at Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.GetValueForImportElement(RuntimePartLifecycleTracker importingPartTracker, RuntimeImport import, RuntimeExport export, Func\\`3 lazyFactory) at Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.GetValueForImportSite(RuntimePartLifecycleTracker importingPartTracker, RuntimeImport import) at Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.RuntimePartLifecycleTracker.b__10_0(RuntimeImport import) at System.Linq.Enumerable.WhereSelectArrayIterator\\`2.MoveNext() at System.Linq.Buffer\\`1..ctor(IEnumerable\\`1 source) at System.Linq.Enumerable.ToArray\\[TSource\\](IEnumerable\\`1 source) at Microsoft.VisualStudio.Composition.RuntimeExportProviderFactory.RuntimeExportProvider.RuntimePartLifecycleTracker.CreateValue() at Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.Create() at Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.MoveNext(PartLifecycleState nextState) at Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.MoveToState(PartLifecycleState requiredState) at Microsoft.VisualStudio.Composition.ExportProvider.PartLifecycleTracker.GetValueReadyToExpose() at System.Lazy\\`1.CreateValue() at System.Lazy\\`1.LazyInitValue() at Microsoft.VisualStudio.Composition.NetFxAdapters.MefV1ExportProvider.\\<\\>c__DisplayClass12_0.b__1() at System.ComponentModel.Composition.Primitives.Export.get_Value() at System.ComponentModel.Composition.ReflectionModel.ImportingItem.Cast(Type type, Export export) at System.ComponentModel.Composition.ReflectionModel.ReflectionComposablePart.SetImport(ImportingItem item, Export\\[\\] exports) at System.ComponentModel.Composition.Hosting.ImportEngine.PartManager.TrySetImport(ImportDefinition import, Export\\[\\] exports) at System.ComponentModel.Composition.Hosting.ImportEngine.TrySatisfyImportSubset(PartManager partManager, IEnumerable\\`1 imports, AtomicComposition atomicComposition) at System.ComponentModel.Composition.Hosting.ImportEngine.TrySatisfyImportsStateMachine(PartManager partManager, ComposablePart part) at System.ComponentModel.Composition.Hosting.ImportEngine.TrySatisfyImports(PartManager partManager, ComposablePart part, Boolean shouldTrackImports) at System.ComponentModel.Composition.Hosting.ImportEngine.SatisfyImportsOnce(ComposablePart part) at System.ComponentModel.Composition.Hosting.CompositionContainer.SatisfyImportsOnce(ComposablePart part) at System.ComponentModel.Composition.AttributedModelServices.SatisfyImportsOnce(ICompositionService compositionService, Object attributedPart) at Sourcetree.Composition.VSMef.Net48.VSMefCompositionManager.d__5.MoveNext()\n"
} | [
{
"author": "Maxim Sevryukov",
"body": "I solve this error by deleting Local/Atlassian/ Sourcetree files\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/When-the-logo-appears-the-startup-does-not-proceed-further/qaq-p/2727583 | null |
{
"author": "JimWoodworker",
"title": "Invalid Credentials When trying to Clone Repository",
"body": "I am having issues with cloning repository onto a new work laptop I am setting up.\n\nOn the remote tab it sees all the remote repositories available to me on BitBucket.org website for our companies Bit Bucket Workspace as seen in the picture below.\n\n![SourceTree Remote Repo Tab.png](https://community.atlassian.com/t5/image/serverpage/image-id/329806iDB145AEFEB093120/image-size/large?v=v2&px=999 \"SourceTree Remote Repo Tab.png\")\n\nHowever when I right click on MtrCtrl2024 repository and select Clone... I get this error message:\n\nCommand: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote <https://[email protected]/kineticupstream/mtrctrl2024.git> Output: Error: remote: Invalid credentials fatal: Authentication failed for '<https://bitbucket.org/kineticupstream/mtrctrl2024.git/>'\n\n![Authentication Invalid pop-up box.png](https://community.atlassian.com/t5/image/serverpage/image-id/329807iFB72FE091423909F/image-size/large?v=v2&px=999 \"Authentication Invalid pop-up box.png\")\n\nWhat's up with this? I do not get how my authentication credentials are good enough to see the list of all repositories on our companies Bit Bucket Work Spaces (which I am an administrator of), but it throws an Invalid Credentials message when I try to clone the repository on the new laptop. It has been cloned for some time on the old work laptop.\n"
} | [
{
"author": "Robert Wen_ReleaseTEAM_",
"body": "Hello [@JimWoodworker](/t5/user/viewprofilepage/user-id/2150656) , Welcome to the Atlassian Community!\n\nThe use of the Atlassian account password for cloning, and interacting with a local repo over https was deprecated as shown in this Community question.\n\n<https://community.atlassian.com/t5/Bitbucket-questions/Authentication-Failed-cant-access-own-bitbucket-repo-due-to-quot/qaq-p/2427770>\n\nYou can set up an app password and connect over https with that and your Bitbucket username. <https://community.atlassian.com/t5/Bitbucket-questions/Authentication-Failed-cant-access-own-bitbucket-repo-due-to-quot/qaq-p/2427770>\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/Invalid-Credentials-When-trying-to-Clone-Repository/qaq-p/2726635 | [
"credential",
"invalid"
]
|
{
"author": "Manish Shivananda Reddy",
"title": "Your git username is inconsistent with GitLab account name (while Pushing from Local To Remote)",
"body": "Hi Here,\n\nI am having an issue while pushing the folder/file changes from local machine to GitLab using source tree. Please find the below error.\n\nremote: GitLab: Your git username is inconsistent with GitLab account name\n\nI tried checking my username both in GitLab and sourcetree settings. It looked fine.\n\nThanks in Advance.\n"
} | [
{
"author": "Shawn Doyle - ReleaseTEAM",
"body": "compare them both to the results of this command.\n\ngit config -l\n\nThis will return your username and email. Be sure they are the same for GitLab and Sourcetree.\n",
"comments": [
{
"author": "Manish Shivananda Reddy",
"body": "[@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120) I tried running the command as per your suggestion.\n\nLater, I changed my username by using the below command.\n\ngit config --local user.name \"\\[myusername\\]\"\n\nNow, I am facing the below error:\n\nremote: GitLab: Your git username is inconsistent with GitLab account name\n"
},
{
"author": "Shawn Doyle - ReleaseTEAM",
"body": "so it wasn't consistent? and then you changed it to be consistent?\n\nVerify what your GitLab username is.\n\nRetrieving your GitLab User ID **from your user \"Edit Profile\" page** . **The numeric value listed under \"Main Settings\" \\> \"User ID\" is your user ID** . You may also choose to change/update your GitLab user ID from here.\n"
},
{
"author": "Manish Shivananda Reddy",
"body": "[@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120) : Yes I changed my username from the command and tried to keep it consistent.\n\nI tried checking my GitLab \"User ID\" as per your suggestion. It's numeric and non-editable, whereas my username is alphanumeric.\n\nAre you suggesting to change my GitLab \"User ID\" as per my username?\n"
},
{
"author": "Shawn Doyle - ReleaseTEAM",
"body": "I would change the userid your Sourcetree is using for GitLab to match what GitLab is showing you.\n"
},
{
"author": "Manish Shivananda Reddy",
"body": "[@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120) Still, No Luck! I tried to changed the userid in SourceTree to match with the GitLab.\n"
},
{
"author": "Shawn Doyle - ReleaseTEAM",
"body": "keep working on making sure all usernames are the same.\n"
}
]
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/Your-git-username-is-inconsistent-with-GitLab-account-name-while/qaq-p/2725365 | [
"cloud",
"gitlab"
]
|
{
"author": "????",
"title": "?????????????",
"body": "???sourcetree?URL?????????????404????????????????????????????????\n\nsourcetree ??????????????\n\n<https://www.sourcetreeapp.com/>\n"
} | [
{
"author": "K.Kitajima",
"body": "???????????????????????????????\n\n???URL????????????????????????????\n\n????????????????????????????????????????????????????????????\n\n?????????????\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/%E3%83%9B%E3%83%BC%E3%83%A0%E3%83%9A%E3%83%BC%E3%82%B8%E3%81%8C%E8%A6%8B%E3%81%A4%E3%81%8B%E3%82%89%E3%81%AA%E3%81%84/qaq-p/2719073 | null |
{
"author": "Hugo Fonseca",
"title": "Application crashes on startup",
"body": "Environment: Windows 11\n\nVersion: 3.4.18\n\nSymptoms: Application crashes \\~1sec after startup. From the logs it appears that it can't handle a connection issue to the servers.\n\nReporting here, as it appears that you can't submit a bug report for SourceTree through the support channels.\n\nLog: \nERROR \\[2024-06-04 08:37:17,380\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - POST Interaction submission FAILED \nRefit.ApiException: Response status code does not indicate success: 502 (Bad Gateway). \nat Refit.RequestBuilderImplementation\\`1.\\<\\>c__DisplayClass13_0\\`1.\\<\\<BuildCancellableTaskFuncForMethod\\>b__0\\>d.MoveNext() in D:\\\\a\\\\1\\\\s\\\\Refit\\\\RequestBuilderImplementation.cs:line 258 \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat Atlassian.AnalyticsService.Client.AnalyticsServiceClient.\\<Post\\>d__12.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Services.AnalyticsService.\\<SubmitBatch\\>d__15.MoveNext() \nERROR \\[2024-06-04 08:37:17,396\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - Response status code does not indicate success: 502 (Bad Gateway). Bad Gateway \nERROR \\[2024-06-04 08:37:17,396\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - 502 \nERROR \\[2024-06-04 08:37:17,396\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - Bad Gateway \nERROR \\[2024-06-04 08:37:17,396\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - \\[null\\] \nERROR \\[2024-06-04 08:37:17,569\\] \\[PriorityScheduler: 0\\] \\[SourceTree.Repo.RepoHandlerGitOld\\] \\[Log\\] - Unable to get Git-Lfs version: git: 'lfs' is not a git command. See 'git --help'. \nThe most similar command is \nflow \nERROR \\[2024-06-04 08:37:19,228\\] \\[2\\] \\[SourceTree.App\\] \\[Log\\] - A Task's exception(s) were not observed either by Waiting on the Task or accessing its Exception property. As a result, the unobserved exception was rethrown by the finalizer thread. \nSystem.AggregateException: A Task's exception(s) were not observed either by Waiting on the Task or accessing its Exception property. As a result, the unobserved exception was rethrown by the finalizer thread. ---\\> System.NullReferenceException: Object reference not set to an instance of an object. \nat SourceTree.Analytics.Services.AnalyticsService.\\<SubmitBatch\\>d__15.MoveNext() \n--- End of inner exception stack trace --- \n---\\> (Inner Exception #0) System.NullReferenceException: Object reference not set to an instance of an object. \nat SourceTree.Analytics.Services.AnalyticsService.\\<SubmitBatch\\>d__15.MoveNext()\\<--- \nERROR \\[2024-06-04 08:37:21,014\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - POST MAU submission FAILED \nRefit.ApiException: Response status code does not indicate success: 502 (Bad Gateway). \nat Refit.RequestBuilderImplementation\\`1.\\<\\>c__DisplayClass13_0\\`1.\\<\\<BuildCancellableTaskFuncForMethod\\>b__0\\>d.MoveNext() in D:\\\\a\\\\1\\\\s\\\\Refit\\\\RequestBuilderImplementation.cs:line 258 \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat Atlassian.AnalyticsService.Client.AnalyticsServiceClient.\\<Post\\>d__12.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<SubmitBatch\\>d__40.MoveNext() \nERROR \\[2024-06-04 08:37:21,014\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - Response status code does not indicate success: 502 (Bad Gateway). Bad Gateway \nERROR \\[2024-06-04 08:37:21,014\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - 502 \nERROR \\[2024-06-04 08:37:21,014\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - Bad Gateway \nERROR \\[2024-06-04 08:37:21,014\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - \\[null\\] \nERROR \\[2024-06-04 08:37:21,028\\] \\[12\\] \\[SourceTree.App\\] \\[Log\\] - Object reference not set to an instance of an object. The application is terminating. \nSystem.NullReferenceException: Object reference not set to an instance of an object. \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<SubmitBatch\\>d__40.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<Submit\\>d__39.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<SubmissionTimer_Elapsed\\>d__37.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) \nat System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) \nat System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() \nat System.Threading.ThreadPoolWorkQueue.Dispatch() \nERROR \\[2024-06-04 08:37:35,765\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - POST Interaction submission FAILED \nRefit.ApiException: Response status code does not indicate success: 502 (Bad Gateway). \nat Refit.RequestBuilderImplementation\\`1.\\<\\>c__DisplayClass13_0\\`1.\\<\\<BuildCancellableTaskFuncForMethod\\>b__0\\>d.MoveNext() in D:\\\\a\\\\1\\\\s\\\\Refit\\\\RequestBuilderImplementation.cs:line 258 \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat Atlassian.AnalyticsService.Client.AnalyticsServiceClient.\\<Post\\>d__12.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Services.AnalyticsService.\\<SubmitBatch\\>d__15.MoveNext() \nERROR \\[2024-06-04 08:37:35,781\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - Response status code does not indicate success: 502 (Bad Gateway). Bad Gateway \nERROR \\[2024-06-04 08:37:35,781\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - 502 \nERROR \\[2024-06-04 08:37:35,781\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - Bad Gateway \nERROR \\[2024-06-04 08:37:35,781\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - \\[null\\] \nERROR \\[2024-06-04 08:37:36,031\\] \\[PriorityScheduler: 0\\] \\[SourceTree.Repo.RepoHandlerGitOld\\] \\[Log\\] - Unable to get Git-Lfs version: git: 'lfs' is not a git command. See 'git --help'. \nThe most similar command is \nflow \nERROR \\[2024-06-04 08:37:36,756\\] \\[2\\] \\[SourceTree.App\\] \\[Log\\] - A Task's exception(s) were not observed either by Waiting on the Task or accessing its Exception property. As a result, the unobserved exception was rethrown by the finalizer thread. \nSystem.AggregateException: A Task's exception(s) were not observed either by Waiting on the Task or accessing its Exception property. As a result, the unobserved exception was rethrown by the finalizer thread. ---\\> System.NullReferenceException: Object reference not set to an instance of an object. \nat SourceTree.Analytics.Services.AnalyticsService.\\<SubmitBatch\\>d__15.MoveNext() \n--- End of inner exception stack trace --- \n---\\> (Inner Exception #0) System.NullReferenceException: Object reference not set to an instance of an object. \nat SourceTree.Analytics.Services.AnalyticsService.\\<SubmitBatch\\>d__15.MoveNext()\\<--- \nERROR \\[2024-06-04 08:37:39,559\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - POST MAU submission FAILED \nRefit.ApiException: Response status code does not indicate success: 502 (Bad Gateway). \nat Refit.RequestBuilderImplementation\\`1.\\<\\>c__DisplayClass13_0\\`1.\\<\\<BuildCancellableTaskFuncForMethod\\>b__0\\>d.MoveNext() in D:\\\\a\\\\1\\\\s\\\\Refit\\\\RequestBuilderImplementation.cs:line 258 \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat Atlassian.AnalyticsService.Client.AnalyticsServiceClient.\\<Post\\>d__12.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<SubmitBatch\\>d__40.MoveNext() \nERROR \\[2024-06-04 08:37:39,737\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - Response status code does not indicate success: 502 (Bad Gateway). Bad Gateway \nERROR \\[2024-06-04 08:37:39,737\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - 502 \nERROR \\[2024-06-04 08:37:39,737\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - Bad Gateway \nERROR \\[2024-06-04 08:37:39,738\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - \\[null\\] \nERROR \\[2024-06-04 08:37:39,739\\] \\[14\\] \\[SourceTree.App\\] \\[Log\\] - Object reference not set to an instance of an object. The application is terminating. \nSystem.NullReferenceException: Object reference not set to an instance of an object. \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<SubmitBatch\\>d__40.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<Submit\\>d__39.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<SubmissionTimer_Elapsed\\>d__37.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) \nat System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) \nat System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() \nat System.Threading.ThreadPoolWorkQueue.Dispatch() \n2024-06-04T08:41:15: LogHost: Initializing to normal mode \nERROR \\[2024-06-04 08:41:20,563\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - POST Interaction submission FAILED \nRefit.ApiException: Response status code does not indicate success: 502 (Bad Gateway). \nat Refit.RequestBuilderImplementation\\`1.\\<\\>c__DisplayClass13_0\\`1.\\<\\<BuildCancellableTaskFuncForMethod\\>b__0\\>d.MoveNext() in D:\\\\a\\\\1\\\\s\\\\Refit\\\\RequestBuilderImplementation.cs:line 258 \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat Atlassian.AnalyticsService.Client.AnalyticsServiceClient.\\<Post\\>d__12.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Services.AnalyticsService.\\<SubmitBatch\\>d__15.MoveNext() \nERROR \\[2024-06-04 08:41:20,563\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - Response status code does not indicate success: 502 (Bad Gateway). Bad Gateway \nERROR \\[2024-06-04 08:41:20,563\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - 502 \nERROR \\[2024-06-04 08:41:20,563\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - Bad Gateway \nERROR \\[2024-06-04 08:41:20,563\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - \\[null\\] \nERROR \\[2024-06-04 08:41:20,799\\] \\[2\\] \\[SourceTree.App\\] \\[Log\\] - A Task's exception(s) were not observed either by Waiting on the Task or accessing its Exception property. As a result, the unobserved exception was rethrown by the finalizer thread. \nSystem.AggregateException: A Task's exception(s) were not observed either by Waiting on the Task or accessing its Exception property. As a result, the unobserved exception was rethrown by the finalizer thread. ---\\> System.NullReferenceException: Object reference not set to an instance of an object. \nat SourceTree.Analytics.Services.AnalyticsService.\\<SubmitBatch\\>d__15.MoveNext() \n--- End of inner exception stack trace --- \n---\\> (Inner Exception #0) System.NullReferenceException: Object reference not set to an instance of an object. \nat SourceTree.Analytics.Services.AnalyticsService.\\<SubmitBatch\\>d__15.MoveNext()\\<--- \nERROR \\[2024-06-04 08:41:20,815\\] \\[PriorityScheduler: 0\\] \\[SourceTree.Repo.RepoHandlerGitOld\\] \\[Log\\] - Unable to get Git-Lfs version: git: 'lfs' is not a git command. See 'git --help'. \nThe most similar command is \nflow \nERROR \\[2024-06-04 08:41:23,596\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - POST MAU submission FAILED \nRefit.ApiException: Response status code does not indicate success: 502 (Bad Gateway). \nat Refit.RequestBuilderImplementation\\`1.\\<\\>c__DisplayClass13_0\\`1.\\<\\<BuildCancellableTaskFuncForMethod\\>b__0\\>d.MoveNext() in D:\\\\a\\\\1\\\\s\\\\Refit\\\\RequestBuilderImplementation.cs:line 258 \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat Atlassian.AnalyticsService.Client.AnalyticsServiceClient.\\<Post\\>d__12.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<SubmitBatch\\>d__40.MoveNext() \nERROR \\[2024-06-04 08:41:23,596\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - Response status code does not indicate success: 502 (Bad Gateway). Bad Gateway \nERROR \\[2024-06-04 08:41:23,596\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - 502 \nERROR \\[2024-06-04 08:41:23,596\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - Bad Gateway \nERROR \\[2024-06-04 08:41:23,596\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - \\[null\\] \nERROR \\[2024-06-04 08:41:23,596\\] \\[26\\] \\[SourceTree.App\\] \\[Log\\] - Object reference not set to an instance of an object. The application is terminating. \nSystem.NullReferenceException: Object reference not set to an instance of an object. \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<SubmitBatch\\>d__40.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<Submit\\>d__39.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<SubmissionTimer_Elapsed\\>d__37.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) \nat System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) \nat System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() \nat System.Threading.ThreadPoolWorkQueue.Dispatch() \nERROR \\[2024-06-04 08:43:17,952\\] \\[PriorityScheduler: 0\\] \\[SourceTree.Repo.RepoHandlerGitOld\\] \\[Log\\] - Unable to get Git-Lfs version: git: 'lfs' is not a git command. See 'git --help'. \nThe most similar command is \nflow \nERROR \\[2024-06-04 08:43:18,055\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - POST Interaction submission FAILED \nRefit.ApiException: Response status code does not indicate success: 502 (Bad Gateway). \nat Refit.RequestBuilderImplementation\\`1.\\<\\>c__DisplayClass13_0\\`1.\\<\\<BuildCancellableTaskFuncForMethod\\>b__0\\>d.MoveNext() in D:\\\\a\\\\1\\\\s\\\\Refit\\\\RequestBuilderImplementation.cs:line 258 \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat Atlassian.AnalyticsService.Client.AnalyticsServiceClient.\\<Post\\>d__12.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Services.AnalyticsService.\\<SubmitBatch\\>d__15.MoveNext() \nERROR \\[2024-06-04 08:43:18,060\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - Response status code does not indicate success: 502 (Bad Gateway). Bad Gateway \nERROR \\[2024-06-04 08:43:18,060\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - 502 \nERROR \\[2024-06-04 08:43:18,061\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - Bad Gateway \nERROR \\[2024-06-04 08:43:18,061\\] \\[7\\] \\[SourceTree.Analytics.Services.AnalyticsService\\] \\[Log\\] - \\[null\\] \nERROR \\[2024-06-04 08:43:18,403\\] \\[2\\] \\[SourceTree.App\\] \\[Log\\] - A Task's exception(s) were not observed either by Waiting on the Task or accessing its Exception property. As a result, the unobserved exception was rethrown by the finalizer thread. \nSystem.AggregateException: A Task's exception(s) were not observed either by Waiting on the Task or accessing its Exception property. As a result, the unobserved exception was rethrown by the finalizer thread. ---\\> System.NullReferenceException: Object reference not set to an instance of an object. \nat SourceTree.Analytics.Services.AnalyticsService.\\<SubmitBatch\\>d__15.MoveNext() \n--- End of inner exception stack trace --- \n---\\> (Inner Exception #0) System.NullReferenceException: Object reference not set to an instance of an object. \nat SourceTree.Analytics.Services.AnalyticsService.\\<SubmitBatch\\>d__15.MoveNext()\\<--- \nERROR \\[2024-06-04 08:43:21,569\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - POST MAU submission FAILED \nRefit.ApiException: Response status code does not indicate success: 502 (Bad Gateway). \nat Refit.RequestBuilderImplementation\\`1.\\<\\>c__DisplayClass13_0\\`1.\\<\\<BuildCancellableTaskFuncForMethod\\>b__0\\>d.MoveNext() in D:\\\\a\\\\1\\\\s\\\\Refit\\\\RequestBuilderImplementation.cs:line 258 \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat Atlassian.AnalyticsService.Client.AnalyticsServiceClient.\\<Post\\>d__12.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<SubmitBatch\\>d__40.MoveNext() \nERROR \\[2024-06-04 08:43:21,570\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - Response status code does not indicate success: 502 (Bad Gateway). Bad Gateway \nERROR \\[2024-06-04 08:43:21,570\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - 502 \nERROR \\[2024-06-04 08:43:21,571\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - Bad Gateway \nERROR \\[2024-06-04 08:43:21,571\\] \\[30\\] \\[SourceTree.Analytics.Emau.EMauSubmissionService\\] \\[Log\\] - \\[null\\] \nERROR \\[2024-06-04 08:43:21,572\\] \\[27\\] \\[SourceTree.App\\] \\[Log\\] - Object reference not set to an instance of an object. The application is terminating. \nSystem.NullReferenceException: Object reference not set to an instance of an object. \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<SubmitBatch\\>d__40.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<Submit\\>d__39.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) \nat System.Runtime.CompilerServices.TaskAwaiter\\`1.GetResult() \nat SourceTree.Analytics.Emau.EMauSubmissionService.\\<SubmissionTimer_Elapsed\\>d__37.MoveNext() \n--- End of stack trace from previous location where exception was thrown --- \nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() \nat System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) \nat System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) \nat System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() \nat System.Threading.ThreadPoolWorkQueue.Dispatch()\n"
} | [
{
"author": "tdennis",
"body": "I'm also getting this error.\n",
"comments": null
},
{
"author": "Keith",
"body": "Yes we've started getting this as of about an hour ago.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/Application-crashes-on-startup/qaq-p/2716195 | null |
{
"author": "alexman1488",
"title": "When opening up Source Tree crash at D:\\a\\1\\s\\Refit\\RequestBuilderImplementation.cs:line 258",
"body": "Hi guys, my Source Tree was working yesterday and since this morning it crash every single time when I start up the app (win 10)\n\nI have uninstall and reinstall the app, cleared the user local folders, but still have no luck\n\nIt is crashing at D:\\\\a\\\\1\\\\s\\\\Refit\\\\RequestBuilderImplementation.cs:line 258\n\nany help will be appreciated, thanks\n\n```\n2024-06-04T08:36:09: LogHost: Initializing to normal mode\nERROR [2024-06-04 08:36:19,576] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to get user details\nERROR [2024-06-04 08:36:19,594] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to get secret\n2024-06-04T08:37:16: LogHost: Initializing to normal mode\nERROR [2024-06-04 08:37:27,372] [1] [SourceTree.Notifications.NotificationsManager] [Log] - Unable to set owner as parent is not visible or non-existent\nERROR [2024-06-04 08:37:32,866] [7] [SourceTree.Analytics.Emau.EMauSubmissionService] [Log] - POST MAU submission FAILED\nRefit.ApiException: Response status code does not indicate success: 502 (Bad Gateway).\nat Refit.RequestBuilderImplementation`1.<>c__DisplayClass13_0`1.<<BuildCancellableTaskFuncForMethod>b__0>d.MoveNext() in D:\\a\\1\\s\\Refit\\RequestBuilderImplementation.cs:line 258\n--- End of stack trace from previous location where exception was thrown ---\nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\nat System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()\nat Atlassian.AnalyticsService.Client.AnalyticsServiceClient.<Post>d__12.MoveNext()\n--- End of stack trace from previous location where exception was thrown ---\nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\nat System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()\nat SourceTree.Analytics.Emau.EMauSubmissionService.<SubmitBatch>d__40.MoveNext()\nERROR [2024-06-04 08:37:32,881] [7] [SourceTree.Analytics.Emau.EMauSubmissionService] [Log] - Response status code does not indicate success: 502 (Bad Gateway). Bad Gateway\nERROR [2024-06-04 08:37:32,881] [7] [SourceTree.Analytics.Emau.EMauSubmissionService] [Log] - 502\nERROR [2024-06-04 08:37:32,881] [7] [SourceTree.Analytics.Emau.EMauSubmissionService] [Log] - Bad Gateway\nERROR [2024-06-04 08:37:32,881] [7] [SourceTree.Analytics.Emau.EMauSubmissionService] [Log] - [null]\nERROR [2024-06-04 08:37:32,881] [11] [SourceTree.App] [Log] - Object reference not set to an instance of an object. The application is terminating.\nSystem.NullReferenceException: Object reference not set to an instance of an object.\nat SourceTree.Analytics.Emau.EMauSubmissionService.<SubmitBatch>d__40.MoveNext()\n--- End of stack trace from previous location where exception was thrown ---\nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\nat System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()\nat SourceTree.Analytics.Emau.EMauSubmissionService.<Submit>d__39.MoveNext()\n--- End of stack trace from previous location where exception was thrown ---\nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\nat System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\nat System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()\nat SourceTree.Analytics.Emau.EMauSubmissionService.<SubmissionTimer_Elapsed>d__37.MoveNext()\n--- End of stack trace from previous location where exception was thrown ---\nat System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\nat System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)\nat System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)\nat System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()\nat System.Threading.ThreadPoolWorkQueue.Dispatch()\n```\n"
} | [
{
"author": "alexman1488",
"body": "the issue has been resolved AUTOMATICALLY when I logged in the next day\n\nI did not do anything to fix it and it works now\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/When-opening-up-Source-Tree-crash-at-D-a-1-s-Refit/qaq-p/2716128 | null |
{
"author": "Anna Goodluck",
"title": "source tree cannot update lts",
"body": "**I cannot dowload the content in SOurceTree**\n\n**(The history is not updating)**\n\n**Here is what happens:**\n\ngit -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks lfs pull \nError updating the Git index:\n\nErrors logged to 'C:\\\\Users\\\\USER\\\\Documents\\\\i-am-future-lfs\\\\.git\\\\lfs\\\\logs\\\\20240602T022110.1823499.log'. \nUse \\`git lfs logs last\\` to view the log.\n\nCompleted successfully.\n\nin log file\n\ngit-lfs/3.3.0 (GitHub; windows amd64; go 1.19.3; git 77deabdf) \ngit version 2.41.0.windows.3\n\n$ git-lfs pull \nError updating the Git index:\n\n<br />\n\nexit status 128\n\nCurrent time in UTC: \n2024-06-01 17:21:10\n\nEnvironment: \nLocalWorkingDir=C:\\\\Users\\\\USER\\\\Documents\\\\i-am-future-lfs \nLocalGitDir=C:\\\\Users\\\\USER\\\\Documents\\\\i-am-future-lfs\\\\.git \nLocalGitStorageDir=C:\\\\Users\\\\USER\\\\Documents\\\\i-am-future-lfs\\\\.git \nLocalMediaDir=C:\\\\Users\\\\USER\\\\Documents\\\\i-am-future-lfs\\\\.git\\\\lfs\\\\objects \nLocalReferenceDirs= \nTempDir=C:\\\\Users\\\\USER\\\\Documents\\\\i-am-future-lfs\\\\.git\\\\lfs\\\\tmp \nConcurrentTransfers=8 \nTusTransfers=false \nBasicTransfersOnly=false \nSkipDownloadErrors=false \nFetchRecentAlways=false \nFetchRecentRefsDays=7 \nFetchRecentCommitsDays=0 \nFetchRecentRefsIncludeRemotes=true \nPruneOffsetDays=3 \nPruneVerifyRemoteAlways=false \nPruneRemoteName=origin \nLfsStorageDir=C:\\\\Users\\\\USER\\\\Documents\\\\i-am-future-lfs\\\\.git\\\\lfs \nAccessDownload=basic \nAccessUpload=basic \nDownloadTransfers=basic,lfs-standalone-file,ssh \nUploadTransfers=basic,lfs-standalone-file,ssh \nGIT_CONFIG_PARAMETERS='color.branch'='false' 'color.diff'='false' 'color.status'='false' 'diff.mnemonicprefix'='false' 'core.quotepath'='false' \nGIT_EXEC_PATH=C:/Program Files/Git/mingw64/libexec/git-core \nGIT_OPTIONAL_LOCKS=0 \nGIT_PAGER=cat\n\nClient IP addresses: \nfe80::e1eb:dc0b:5f49:8c29 192.168.43.244\n\n**how can I fix this?**\n\n**if i try to switch a brench, it writes me (but i dont see any processes):**\n\ngit -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks checkout Update/05-Olimpia --progress \nfatal: Unable to create 'C:/Users/USER/Documents/i-am-future-lfs/.git/index.lock': File exists.\n\nAnother git process seems to be running in this repository, e.g. \nan editor opened by 'git commit'. Please make sure all processes \nare terminated then try again. If it still fails, a git process \nmay have crashed in this repository earlier: \nremove the file manually to continue.\n\nCompleted with errors, see above.\n"
} | [
{
"author": "Anna Goodluck",
"body": "**if i try to switch a brench, it writes me (but i dont see any processes):**\n\ngit -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks checkout Update/05-Olimpia --progress \nfatal: Unable to create 'C:/Users/USER/Documents/i-am-future-lfs/.git/index.lock': File exists.\n\nAnother git process seems to be running in this repository, e.g. \nan editor opened by 'git commit'. Please make sure all processes \nare terminated then try again. If it still fails, a git process \nmay have crashed in this repository earlier: \nremove the file manually to continue.\n\nCompleted with errors, see above.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/source-tree-cannot-update-lts/qaq-p/2714548 | null |
{
"author": "Anna Goodluck",
"title": "Source Tree fails to download git content",
"body": "I cannot dowloand the content in SOurceTree\n\n(The history is not updating)\n\nHere is what happens:\n\ngit -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks lfs pull \nError updating the Git index:\n\nErrors logged to 'C:\\\\Users\\\\USER\\\\Documents\\\\i-am-future-lfs\\\\.git\\\\lfs\\\\logs\\\\20240602T022110.1823499.log'. \nUse \\`git lfs logs last\\` to view the log.\n\nCompleted successfully.\n\nin log file\n\ngit-lfs/3.3.0 (GitHub; windows amd64; go 1.19.3; git 77deabdf) \ngit version 2.41.0.windows.3\n\n$ git-lfs pull \nError updating the Git index:\n\n<br />\n\nexit status 128\n\nCurrent time in UTC: \n2024-06-01 17:21:10\n\nEnvironment: \nLocalWorkingDir=C:\\\\Users\\\\USER\\\\Documents\\\\i-am-future-lfs \nLocalGitDir=C:\\\\Users\\\\USER\\\\Documents\\\\i-am-future-lfs\\\\.git \nLocalGitStorageDir=C:\\\\Users\\\\USER\\\\Documents\\\\i-am-future-lfs\\\\.git \nLocalMediaDir=C:\\\\Users\\\\USER\\\\Documents\\\\i-am-future-lfs\\\\.git\\\\lfs\\\\objects \nLocalReferenceDirs= \nTempDir=C:\\\\Users\\\\USER\\\\Documents\\\\i-am-future-lfs\\\\.git\\\\lfs\\\\tmp \nConcurrentTransfers=8 \nTusTransfers=false \nBasicTransfersOnly=false \nSkipDownloadErrors=false \nFetchRecentAlways=false \nFetchRecentRefsDays=7 \nFetchRecentCommitsDays=0 \nFetchRecentRefsIncludeRemotes=true \nPruneOffsetDays=3 \nPruneVerifyRemoteAlways=false \nPruneRemoteName=origin \nLfsStorageDir=C:\\\\Users\\\\USER\\\\Documents\\\\i-am-future-lfs\\\\.git\\\\lfs \nAccessDownload=basic \nAccessUpload=basic \nDownloadTransfers=basic,lfs-standalone-file,ssh \nUploadTransfers=basic,lfs-standalone-file,ssh \nGIT_CONFIG_PARAMETERS='color.branch'='false' 'color.diff'='false' 'color.status'='false' 'diff.mnemonicprefix'='false' 'core.quotepath'='false' \nGIT_EXEC_PATH=C:/Program Files/Git/mingw64/libexec/git-core \nGIT_OPTIONAL_LOCKS=0 \nGIT_PAGER=cat\n\nClient IP addresses: \nfe80::e1eb:dc0b:5f49:8c29 192.168.43.244\n\nhow can I fix this?\n"
} | [
{
"author": "Shawn Doyle - ReleaseTEAM",
"body": "128 is a generic error code, it could be a ssh key issue, like it was removed/revoked. Make a new one and add it to your GitHub account.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/Source-Tree-fails-to-download-git-content/qaq-p/2714545 | null |
{
"author": "Brett Meroney",
"title": "Unable to connect to remote repository using SourceTree user interface",
"body": "I'm having trouble syncing to my remote GitLab repository through the SourceTree user interface. When I issue a 'pull' request, I get an error saying the host key is not cached for this server ...\n\n![Pull Error.png](/t5/image/serverpage/image-id/327047iD8B6F09059C16BD9/image-dimensions/408x355?v=v2 \"Pull Error.png\")\n\nHowever, when I issue the command at the Terminal, it appears to work. It populates the known_hosts file under my profile and I can perform a 'git pull' at the command line. The user interface then either hangs or gives this error. I populated my private SSH key \\*.ppk file following normal protocol 'ssh-keygen -t rsa -C \"[email protected]\"' and re-saved this to a PPK file using PuTTYgen.\n\n![Pull Hang.png](/t5/image/serverpage/image-id/327049i0297D0DEFA9D31A2/image-size/large?v=v2&px=999 \"Pull Hang.png\")\n\nI've also properly added my SSK key to my profile on my matching GitLab profile.\n"
} | [
{
"author": "Brett Meroney",
"body": "Turns out i just needed to upgrade to the latest version. /sigh\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/Unable-to-connect-to-remote-repository-using-SourceTree-user/qaq-p/2713195 | [
"gitlab"
]
|
{
"author": "?? ??",
"title": "[SourceTree] ??????????GitLab CE????????",
"body": "??????????Azure VM??GitLab?GitLab??????VM???\n\nSourceTree??????3.4.18\n\n???????????????????????????????????\n\n?SourceTree??????????\n\n??????\\[Remote\\]?????\n\n?\\[????????\\]?????\n\n?\\[??????????\\]??GitLab CE????\n\n?\\[Personal Access Toke??????\\]?????\n\n??????PTA?????????GitLab?????????@??????\n\n?\\[????\\]???\n\n??????????\n\nAzureVM???????80?443?22????\n\n\\[SourceTree\\] SSL???????????????ON\n\nAzureVM?GitLab?SourceTree???????????????????????\n\n?????????????????????????\n\nGitLab CE????????Sourcetree????GitLab CE?????????????\n\n????????????????????\n"
} | [
{
"author": "K.Kitajima",
"body": "???????????????????????????????\n\nGitlab?Soucetree???????????????????????????????????????????????????????????\n\n* [How to connect to GitLab CE](https://community.atlassian.com/t5/Sourcetree-questions/How-to-connect-to-GitLab-CE/qaq-p/914028)\n* [\\[SourceTree\\] ??????????GitLab.com????????](https://community.atlassian.com/t5/Sourcetree-questions/SourceTree-%E3%83%AA%E3%83%A2%E3%83%BC%E3%83%88%E3%83%AA%E3%83%9D%E3%82%B8%E3%83%88%E3%83%AA-GitLab-com-%E3%82%92%E8%BF%BD%E5%8A%A0%E3%81%A7%E3%81%8D%E3%81%AA%E3%81%84/qaq-p/1157958)\n\n?????????????\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/SourceTree-%E3%83%AA%E3%83%A2%E3%83%BC%E3%83%88%E3%83%AA%E3%83%9D%E3%82%B8%E3%83%88%E3%83%AA-GitLab-CE-%E3%82%92%E8%BF%BD%E5%8A%A0%E3%81%A7%E3%81%8D%E3%81%AA%E3%81%84/qaq-p/2710897 | null |
{
"author": "setoelkahfi",
"title": "File status menu doesn't show up list of files",
"body": "I don't see a list of changes in my file status menu. It was there, and then I clicked something, and now it disappeared: \n\n![Screenshot 2024-05-29 at 13.20.32.png](/t5/image/serverpage/image-id/326613iC6AF3E950F51E6B9/image-size/large?v=v2&px=999 \"Screenshot 2024-05-29 at 13.20.32.png\")![Screenshot 2024-05-29 at 13.21.04.png](/t5/image/serverpage/image-id/326612i191F9B76E32B789D/image-size/large?v=v2&px=999 \"Screenshot 2024-05-29 at 13.21.04.png\")\n\nHow can I bring it back?\n"
} | [
{
"author": "nrussak",
"body": "I encountered this same exact issue a few days ago... and today I just tripped into the solution while desperately trying *anything* to undo it.\n\nNotice how the vertical divider is much wider here?\n\n![Screenshot 2024-06-03 at 10.33.28?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/327623iDAFE469E61627761/image-dimensions/229x252?v=v2 \"Screenshot 2024-06-03 at 10.33.28?AM.png\")\n\nIf you left click and drag it adjusts the width of the sidebar. But if you *right click* and drag the list of changes panel returns!\n",
"comments": [
{
"author": "nrussak",
"body": "And now for the life of me I can't figure out how to re-hide that panel so I can retest and confirm this is, with 100% certainty, the solution.\n\nBetween this being super difficult to figure out and the fact that you and I encountered it around the same exact time... I'm willing to bet this is a bug in a newer release of Sourcetree.\n"
},
{
"author": "Jeff Davis",
"body": "This is very frustrating\n\nI tried this and I can't get it to work. I have even deleted the application (along with Library/Application_Support) and reinstalled it and it is still happening.\n\nI do see that the border is slightly wider. I will keep trying, but I am about to look for another app that doesn't have this bug.\n"
},
{
"author": "Jeff Davis",
"body": "I am on a Macbook Pro. I finally got something to work. I hit ctrl + left-click while the sidebar was closed and I dragged the File list page back open. What a pain!\n"
},
{
"author": "daeh",
"body": "Glad you got it working, [@Jeff Davis](/t5/user/viewprofilepage/user-id/5517406) . I haven't been able to expose the file list (control-left click-drag when the sidebar was close still just re-exposes the sidebar for me)\n"
},
{
"author": "daeh",
"body": "I opened a bug report, which you can add votes to, here <https://jira.atlassian.com/browse/SRCTREE-8146>\n"
},
{
"author": "Jeff Davis",
"body": "I can't reproduce the issue now that the file list is back. I guess I should be kinda glad about that. That was a pain.\n"
},
{
"author": "al",
"body": "Broken for me as well. Cant see file list to do commits basically bricking the application.\n"
},
{
"author": "al",
"body": "It also persisted after a reinstall on a mac\n"
},
{
"author": "al",
"body": "Oh I managed to fix it. You need to grab the bar right below the \"All files, sorte....\" area (Then it pops open):\n\n<br />\n\n![Screen Shot 2024-08-16 at 1.32.18 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/342079i075BDB900AD311C3/image-size/large?v=v2&px=999 \"Screen Shot 2024-08-16 at 1.32.18 AM.png\")\n"
},
{
"author": "jphogan",
"body": "[@Jeff Davis](/t5/user/viewprofilepage/user-id/4313839) TY! that worked for me\n"
}
]
},
{
"author": "Jeff Davis",
"body": "Removed answer. I put my comment in the wrong place.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Sourcetree-questions/File-status-menu-doesn-t-show-up-list-of-files/qaq-p/2711411 | null |
{
"author": "songwanxu",
"title": "About atlassian community",
"body": "How is this community created? What if i want to create a same community?\n"
} | [
{
"author": "Nic Brough -Adaptavist-",
"body": "This version of it is based on the Lithium forum software.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/About-atlassian-community/qaq-p/633141 | [
"community",
"announcement",
"feedback-forum"
]
|
{
"author": "Maarten Cautreels",
"title": "Notifications are sent for inaccessible posts (in SPAM Quarantine)",
"body": "Today I've pulled a message out of the SPAM Quarantine: <https://community.atlassian.com/t5/JIRA-questions/Inserting-value-with-script-runner-in-idalko-table-grid/qaq-p/628915#U629061> (Yay for me!)\n\nSince I know the people from iDalko (a plugin vendor mentioned in the question), I thought I'd email them the link to make sure they can answer the question.\n\nThey told me they received a notification around the time the question was originally posted but couldn't open the link. Probably because the question was in the SPAM quarantine.\n\nThey did not receive any notification when the question was marked *NOT SPAM* . I think the email notifications for questions that get marked as spam automatically should only be sent when the post is marked as *NOT SPAM*.\n\nBest,\n\nMaarten\n"
} | [
{
"author": "Monique vdB",
"body": "Good suggestion -- we are working to improve messaging and spam management in general, for example:\n\n* Give the user a message when their post has been sucked into the spam queue\n* Allow moderators to delete duplicate messages right from the spam queue (for those cases where users try reposting several times)\n* Allow moderators to \"clear\" the spam queue (hide posts that we have already reviewed)\n* Make sure users are not getting a \"spam\" error when the issue is HTML markup.\n\nI will add this to our list and open to other suggestions from the user or mod perspectives.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/Notifications-are-sent-for-inaccessible-posts-in-SPAM-Quarantine/qaq-p/629066 | [
"feedback",
"improvement"
]
|
{
"author": "Jos? Mara??n [Awnaba Software S.L.]",
"title": "Any answer I try to post is always deemed inappropriate",
"body": "Hi,\n\nI am trying to answer [this question](https://community.atlassian.com/t5/Atlassian-Marketplace-questions/Error-with-Project-Configurator-Import/qaq-p/616072) and any text I write is always rejected with the error message:\n\n\"Your reply was not accepted. Please check for inappropriate language or spam.\"\n\nI have tried text with and without URLs (which I would certainly want to include as a very useful reference in the answer.)\n\nCheers\n"
} | [
{
"author": "Tyler T",
"body": "[@Jos? Mara??n \\[Awnaba Software S.L.\\]](/t5/user/viewprofilepage/user-id/853338), we've determined that the link you pasted had a class attribute inside it and was flagged as invalid HTML. For example:\n\n```\n<a href=\"https://awnaba.atlassian.net/browse/PCP-678\" class=\"external-link\">PCP-678</a>\n```\n\nThis is obviously not ideal and we are making changes to the editor and our spam controls so this doesn't happen again. In the meantime, please try and post your answer again and add the link manually. I've tested this and the post goes through. Look out for these fixes in the next [release notes](https://community.atlassian.com/t5/tag/community-release-notes/tg-p).\n\nYou had mentioned that an answer without the URL had not gone through. I have not been able to reproduce this error.. if that is still an issue can you update the JIRA ticket with the text (that did not include a URL) that was rejected?\n\nThanks again for reporting the bug on our [JIRA project](https://jira.atlassian.com/browse/COMMUNITY-59) and helping improve the Community!\n",
"comments": [
{
"author": "Jos? Mara??n [Awnaba Software S.L.]",
"body": "Thanks Tyler!\n\nI have managed to post my answer. However, I think something else must have changed because the answer without any link failed too (I do not remember the exact text).\n\nAlso I tried to reply here to your answer where you asked me to add the text as a comment to the JIRA ticket. The text was \"Done\" and it was rejected with the same message.\n"
},
{
"author": "Tyler T",
"body": "Glad the answer worked but sorry to hear that you had an issue posting the text \"Done\".. that's no good. We'll continue to investigate!\n"
}
]
},
{
"author": "Kris Stewart",
"body": "Testing to see if this content gets submitted or rejected:\n\n\"This is the same problem as described in Project Configurator issue tracker. See it for a quite complete discussion, including how to fix it.\"\n",
"comments": null
},
{
"author": "Tyler T",
"body": "[@Jos? Mara??n \\[Awnaba Software S.L.\\]](/t5/user/viewprofilepage/user-id/853338), can you please post the exact text you were trying to add to the post as a comment on this open ticket? <https://jira.atlassian.com/browse/COMMUNITY-59>\n\nThat will help us identify what is getting flagged as spam. Thank you for reporting!\n",
"comments": null
},
{
"author": "Monique vdB",
"body": "[@Jos? Mara??n \\[Awnaba Software S.L.\\]](/t5/user/viewprofilepage/user-id/853338) thanks for letting us know -- we have been looking into this but all reports help!\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/Any-answer-I-try-to-post-is-always-deemed-inappropriate/qaq-p/618329 | [
"feedback"
]
|
{
"author": "Alice",
"title": "Question flagged as spam",
"body": "I posted [this question,](https://community.atlassian.com/t5/Confluence-questions/Embedding-a-clickable-county-map-in-Confluence-page/qaq-p/613210) and for some reason my question got marked as spam. I'm not sure if that's because I included external links, or because I edited my post (I don't think it was marked as spam until I edited it).\n\nAny help in un-spammifying it would be greatly appreciated!\n"
} | [
{
"author": "Nic Brough -Adaptavist-",
"body": "A lot of my stuff gets blocked with a \"unsuitable language or spam\" message before I post it. I don't know the rules, but embedding html is definitely one of the big triggers, and chunks of code or logs not far behind.\n\nI've just un-spammed your question.\n",
"comments": [
{
"author": "Alice",
"body": "Thank you!\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/Question-flagged-as-spam/qaq-p/613232 | [
"feedback-forum",
"spam"
]
|
{
"author": "eazyBI Support",
"title": "How to automatically add [email protected] as watcher for tickets about eazyBI?",
"body": "Hi,\n\nCould you please share some tips or documentation page where it is described how to set [email protected] as default watcher for all tickets created in community.atlassian.com as we don't receive emails when customers create new tickets?\n\nKind regards,\n\neazyBI support\n"
} | [
{
"author": "Nic Brough -Adaptavist-",
"body": "As Thomas says, it's in progress. Ways to better watch and support our add-ons in the Community is very high on the list of improvements.\n",
"comments": null
},
{
"author": "Thomas Schlegel",
"body": "Hi,\n\nat the moment, it is not possible to subscribe to a search term. You can only watch a channel.\n\nBut Atlassian is working on the ability to subscribe to a search.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/How-to-automatically-add-support-eazybi-com-as-watcher-for/qaq-p/605532 | [
"feedback-forum"
]
|
{
"author": "Rp Subs",
"title": "How to get popular questions and discussions programmatically?",
"body": "Is there a way to get popular questions and discussions programmatically (REST API or RSS feed) and for different time frames (weekly, monthly)?\n"
} | [
{
"author": "Tyler T",
"body": "**You can use queries from site search to generate RSS feeds**\n\nYou could do something like this:\n\n[https://community.atlassian.com/tnckb94959/rss/search?q=jira\\&advanced=false\\&rangeTime=1w\\&sort_by=-topicViews\\&allow_punctuation=false](https://community.atlassian.com/tnckb94959/rss/search?q=jira&advanced=false&rangeTime=1w&sort_by=-topicViews&allow_punctuation=false)\n\n*Query*: jira\n\n*Sorts*: Active in last week, sorted by most views\n\nHere's another version:\n\n[https://community.atlassian.com/tnckb94959/rss/search?q=jira\\&advanced=false\\&openresponse=true\\&include_qanda=true\\&rangeTime=1M\\&allow_punctuation=false](https://community.atlassian.com/tnckb94959/rss/search?q=jira&advanced=false&openresponse=true&include_qanda=true&rangeTime=1M&allow_punctuation=false)\n\n*Query*: jira\n\n*Sorts/Filters*: Unanswered (no replies), Q\\&A only, active in last month\n\nHope this helps! Our plan is to expose these RSS URLs on the search page UI in our next release.\n",
"comments": [
{
"author": "Rp Subs",
"body": "Thanks Tyler! This is very nice and could be useful.\n\nSeems sort_by doesn't work for RSS feeds as sorting by topicViews and topicPostDate give me exactly the same results. :( Also RSS feeds include both questions and answers. I'd prefer questions only.\n\nWeb view does take into account sorting option but there're a couple of issues with that too: 1) last active option is not very useful as it still shows questions from years ago, 2) searching for query is close to but not the same as list of questions for product (like JIRA for example).\n"
},
{
"author": "Tyler T",
"body": "[@Rp Subs](/t5/user/viewprofilepage/user-id/162469), try adding this to the end of your feed to restrict it to topics/questions only\n\n```\n&depth=0\n```\n"
}
]
},
{
"author": "Monique vdB",
"body": "I don't think there's currently a way to get a feed based on popularity, just the general feed [@Steffen Opel _Utoolity_](/t5/user/viewprofilepage/user-id/781567) mentioned above. It would be useful though!\n",
"comments": [
{
"author": "Rp Subs",
"body": "It looks like Lithium has REST API but I'm not able to figure out how to access it (or this is switched off on your side).\n"
},
{
"author": "Tyler T",
"body": "[@Rp Subs](/t5/user/viewprofilepage/user-id/162469), here's an article about the API: <https://community.atlassian.com/t5/Feedback-Forum-articles/Use-the-Community-API-to-query-tags/ba-p/618155>\n\nPlease leave a comment there if you have any questions\n"
}
]
},
{
"author": "Steffen Opel _Utoolity_",
"body": "There are RSS feeds for categories, for example this [Feedback Forum](https://community.atlassian.com/t5/Feedback-Forum/ct-p/feedback-forum):\n\n* click the 'Watch' button in the right side bar\n* choose the 'RSS' tab\n* copy the URLs for the feeds you are interested in\n\nI'm not aware of a way to filter/rank those by week or month right now.\n",
"comments": [
{
"author": "Rp Subs",
"body": "Thanks, Steffen! These feeds are too noisy for me. :) I was looking for popular questions only.\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/How-to-get-popular-questions-and-discussions-programmatically/qaq-p/609626 | [
"feedback"
]
|
{
"author": "pratim singha",
"title": "How would associates know that a Question have been asked related to a certain domain",
"body": "Consider a Question has been asked related to a programming language. The Question has been tagged with the programming language (for example, Java). \nHow would the Java experts know or will be notified that a Question have been asked related to Java.\n\n- When a Question is tagged/labeled, like a Java related Question is tagged with the tag Java, will an email be fired to all the experts related to Java? Or the Associates need to constantly review the Question forum?\n\n- Can we assign associates to a tag (like Java developers will be assigned to Java tag, Python Developers will be assigned to Python tag); so that when any question is asked and is tagged, an email will be fired to all the associates related to the tag.\n"
} | [
{
"author": "AnnWorley",
"body": "Yes, your experts may watch topics and administrators may add watchers to topics and the watchers will be notified as you describe. Please see [Watch Topics](https://confluence.atlassian.com/questions/topics-407724479.html#Topics-Watchtopics).\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/How-would-associates-know-that-a-Question-have-been-asked/qaq-p/600982 | [
"announcement",
"confluence",
"feedback-forum",
"questions-for-confluence"
]
|
{
"author": "Marcus Scholle",
"title": "Question flagged as spam?",
"body": "A bit weird that this question gets marked as spam:\n\n<https://community.atlassian.com/t5/JIRA-questions/Scriptrunner-quot-Unable-to-resolve-class-quot-despite/qaq-p/598803>\n\nI don't think it was marked as such in the beginning but must have changed after I edited some stuff.\n\nWould be good if someone could look into it.\n\nThanks, Marcus\n"
} | [
{
"author": "Aidan Derossett [Adaptavist]",
"body": "It looks like Daniel is helping you out over on: <https://community.atlassian.com/t5/JIRA-questions/Scriptrunner-quot-Unable-to-resolve-class-quot-despite/qaq-p/598803>\n\nIt's odd that your question was marked as spam, but hopfully we can get you a proper answer regardless! :)\n",
"comments": [
{
"author": "pb",
"body": "We are occasionally seeing issues where groovy code is included in a post - for some reason the platform thinks they're spam and tags them as such. I've got a ticket open to see about making a change.\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/Question-flagged-as-spam/qaq-p/598804 | [
"feedback-forum",
"spam"
]
|
{
"author": "Genaro Lapoyeu",
"title": "I need documentation on spanish",
"body": "My team only speack spanish\n"
} | [
{
"author": "Soumyadeep Mandal",
"body": "Hi [@Genaro Lapoyeu](/t5/user/viewprofilepage/user-id/1134544) ,\n\nYou can use chrome browser and install the google translate extension in it and you will able to read the documentation in spanish!\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/I-need-documentation-on-spanish/qaq-p/597732 | [
"feedback-forum",
"language-es"
]
|
{
"author": "Markus Raab",
"title": "Can we integrate the community module for our own customers?",
"body": "Hi,\n\nI like the idea of having a community, thus we think about building a community ourselves. Is the Atlassian Community a product / add-on / etc. that can be purchased as well?\n\nThanks!\n"
} | [
{
"author": "Nic Brough -Adaptavist-",
"body": "It's based on <https://www.lithium.com/>\n",
"comments": [
{
"author": "Markus Raab",
"body": "Thanks a lot Nic. I had no idea it is an external solution. Good to know.\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/Can-we-integrate-the-community-module-for-our-own-customers/qaq-p/597028 | [
"feedback"
]
|
{
"author": "Mike Corsaro",
"title": "Spellcheck is broken",
"body": "It appears in the new editor that spellcheck doesn't work (at least on Firefox.....). This appears to be caused by the text being hosted in a p tag.\n"
} | [
{
"author": "Monique vdB",
"body": "Mike thanks for the heads up! I will file a ticket on this.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/Spellcheck-is-broken/qaq-p/595102 | [
"feedback"
]
|
{
"author": "Denis Hoctor",
"title": "Is Atlassian Community built on an Atlassian product and available for private use?",
"body": "Is Atlassian Community built on an Atlassian product and available for private use?\n\nAtlassian Developer Community appears to be built from the same base with minor implementation or configuration differences.\n\nI ask because I'm evaluating products for engaging my own products user base.\n"
} | [
{
"author": "Stephen Deutsch",
"body": "Taking a look at the HTML source of the Atlassian Community, it appears higly likely that the Atlassian Community is now based on the lithium platform: <https://www.lithium.com/products/online-communities/>\n",
"comments": null
},
{
"author": "Nic Brough -Adaptavist-",
"body": "The Developer community is currently built on Discourse, whereas I can confirm that Stephen is right about this being built on Lithium\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/Is-Atlassian-Community-built-on-an-Atlassian-product-and/qaq-p/588483 | [
"announcement",
"community",
"feedback-forum"
]
|
{
"author": "seongyong oh",
"title": "??? ??? ??? ???.?",
"body": "? ?? ??\\~\\~\n"
} | [
{
"author": "Daniel Eads {unmonitored account}",
"body": "Hi Seongyong,\n\nIs this a question about Trello? How can we help?\n\n?????,\n\n??? Trello? ?? ?????? ??? ?? ?????\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/%ED%85%8C%EC%8A%A4%ED%8A%B8-%EB%B3%B4%EB%93%9C%EB%A5%BC-%EB%A7%8C%EB%93%A4%EC%96%B4-%EB%B4%85%EB%8B%88%EB%8B%A4/qaq-p/584758 | null |
{
"author": "Daniel Eads {unmonitored account}",
"title": "Strange Javascript prompt on pageload",
"body": "Not sure what this is all about.\n\n![upload](/t5/image/serverpage/image-id/1320iBD028DFD2E2A1D08/image-size/large?v=v2&px=999 \"upload\")\n"
} | [
{
"author": "Peter Van de Voorde",
"body": "It seems to have been caused by a SPAM post. \n\nIt's gone now.\n",
"comments": [
{
"author": "Maarten Cautreels",
"body": "Similar to the posts we had during the Community Feedback workshop at AtlasCamp\n"
},
{
"author": "Daniel Eads {unmonitored account}",
"body": "Do we know the mechanics behind this and is it possible for the spam filter to reject these sooner? For instance, I was unable to post just a picture as a response in a previous discussion because it was being flagged as spam.\n"
},
{
"author": "Maarten Cautreels (Belgium)",
"body": "I've seen the same posts being marked as spam automatically shortly after I marked the first two as spam during the Community Feedback workshop, so I have a feeling the system learns from patterns but I'm not sure. Maybe Monique or one of the devs can write an article about it?\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/Strange-Javascript-prompt-on-pageload/qaq-p/588058 | [
"feedback"
]
|
{
"author": "Sam Hall",
"title": "[Fixed] Bug:Tag display issues",
"body": "Tags displayed on questions seem to be randomising on page load.\n\nHere's an example of refreshing an existing question in the feedback forum, showing a different tag each time it loads:\n\n![tag-issues.gif](/t5/image/serverpage/image-id/942i936FEDE7B960794C/image-size/large?v=v2&px=999 \"tag-issues.gif\")\n\nAnyone else seeing the same issue?\n"
} | [
{
"author": "Monique vdB",
"body": "FYI this issue has been resolved and we are investigating the causes. Thanks for the reports, and let me know if you are still seeing this.\n",
"comments": [
{
"author": "Sam Hall",
"body": "Thanks Monique. Looks back to normal again now.\n"
}
]
},
{
"author": "Monique vdB",
"body": "This was an old bug we squashed in beta. Will report that it has reappeared and must be re-squashed. Thank you!\n",
"comments": null
},
{
"author": "Nic Brough -Adaptavist-",
"body": "Yes.\n\nAlso happens when you try to add a tag - you enter \"JIRA\" and it's pot-luck which \"badged\" tag you get.\n",
"comments": [
{
"author": "MattS",
"body": "Oh dear!\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/Fixed-Bug-Tag-display-issues/qaq-p/583892 | [
"community",
"feedback"
]
|
{
"author": "Robert G. Nadon",
"title": "Does anyone know how to get back to the old look and feel for the forum?",
"body": "Does anyone know how (or if possible) to get back to the old look and feel for this forum?\n\nAtlassian's old forum was one of the best, I could find what I wanted and everything was completely intuitive. It took me a while to simply ask a question on this new look :-(\n"
} | [
{
"author": "Jack Brickey",
"body": "I'm not sure what time period that \"old\" refers to but I am guessing you are referring to the previous Atlassian Answers.that was on a completely different platform so there is no going back to that.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/Does-anyone-know-how-to-get-back-to-the-old-look-and-feel-for/qaq-p/582606 | [
"announcement",
"feedback",
"feedback-forum"
]
|
{
"author": "Monique vdB",
"title": "What is the right timeframe for \"accept solution\" reminder emails?",
"body": "How soon do you think users should get a reminder email to revisit their question, review the answers, and mark accepted solutions? Two days? Seven days? Other?\n\nWould love your thoughts!\n"
} | [
{
"author": "Nic Brough -Adaptavist-",
"body": "I'd tend towards a week, as people do things like have a couple of days off here and there. Over a weekend is long enough though.\n\nThat's assuming I got any emails from the site at all though...\n",
"comments": null
},
{
"author": "Monique vdB",
"body": "Well I never got one for this, so... maybe these are not working at all yet.\n",
"comments": null
},
{
"author": "Monica Lao",
"body": "I'm thinking 2 days may be a reasonable time frame. It'll give others an opportunity to respond and a reminder sent if an acceptable solution isn't marked.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/What-is-the-right-timeframe-for-quot-accept-solution-quot/qaq-p/579396 | [
"feedback"
]
|
{
"author": "francis",
"title": "Not possible to unsubscribe",
"body": "When clicking on the unsubscribe link in the notification mail\n\n![2017-04-16_15-08-22.png](/t5/image/serverpage/image-id/410i60F4B0333AFF48C7/image-dimensions/357x149?v=v2 \"2017-04-16_15-08-22.png\")\n\nI get following page\n\n![2017-04-16_15-09-25.png](/t5/image/serverpage/image-id/411i37ABC0D650850DA8/image-dimensions/466x192?v=v2 \"2017-04-16_15-09-25.png\")\n\n*This error can occur if the original link to unsubscribe has been altered. Please try the original link again.*\n\nIs obviously not the case ...\n"
} | [
{
"author": "Monique vdB",
"body": "[@francis](/t5/user/viewprofilepage/user-id/781580) has this been resolved now that we've improved our email subscription features? I wanted to double check.\n",
"comments": null
},
{
"author": "Monique vdB",
"body": "I have reported this issue.\n\nWhat type of email are you trying to unsubscribe from? Is this still happening if you try to unsubscribe?\n",
"comments": [
{
"author": "francis",
"body": "These are the standard notification mails which contain an unsubscribe link. Check screenshot in the description\n\nTried it multiple times\n\nFrancis\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/Not-possible-to-unsubscribe/qaq-p/577736 | [
"announcement",
"community",
"feedback"
]
|
{
"author": "Rachel Wright",
"title": "Community Site on status.atlassian.com",
"body": "Can the community.atlassian.com be added to the application list at: <http://status.atlassian.com>?\n\nThanks for considering and Happy Easter!\n"
} | [
{
"author": "berglassian",
"body": "It's been added, thank you for the suggestion!\n",
"comments": null
},
{
"author": "Maarten Cautreels",
"body": "Great idea. Happy Easter to you too!\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/Community-Site-on-status-atlassian-com/qaq-p/577582 | [
"feedback"
]
|
{
"author": "francis",
"title": "How can we raise bugs on the new community site",
"body": "if this question has been answered somewhere can you provide the link ?\n\nVery very occasionally I'm bumping into small issues (such as not able to unsubscribe from emails). I'm looking for a way to raise bugs. What is the correct way ?\n"
} | [
{
"author": "Tyler T",
"body": "[@Francis Martens (iDalko)](#), post them here: <https://jira.atlassian.com/projects/COMMUNITY/summary>\n",
"comments": [
{
"author": "Tyler T",
"body": "**April 2018 Update**\n\nTrack bugs and feature requests in our [Jira Project](https://jira.atlassian.com/projects/COMMUNITY/issues/COMMUNITY-71?filter=allopenissues)\n\nThe best place to **report bugs** and **request features** is to [start a discussion](https://community.atlassian.com/t5/forums/postpage/choose-node/true/interaction-style/forum?add-tags=feedback-forum) in the Feedback collection\n\nAtlassian will then post the bug or feature request in the Jira project\n"
}
]
},
{
"author": "JamieA",
"body": "Hi Monique,\n\nIt's great that you get all the feedback here but the advantage of using a bug tracker is everyone can easily see what's been reported, and subscribe to notifications etc. I've heard bugzilla is pretty good.\n",
"comments": [
{
"author": "francis",
"body": "LOL\n"
},
{
"author": "Monique vdB",
"body": "Well, I'm pretty new to Atlassian so I'll definitely ask the team about using Bugzilla. I'm sure they'll admire my knowledge and initiative and this will go over great!!!\n\n;)\n"
},
{
"author": "MattS",
"body": "Yeah, there have been a few attempts at building a better Bugzilla over the years, but I haven't heard of any really good ones. Jamie - do you know any?\n"
}
]
},
{
"author": "Monique vdB",
"body": "Yes, I get everything from the Feedback Forum emailed to me so I will always see posts here!\n\nI don't think I've heard issues with unsubscribe before, can you give me some more details?\n",
"comments": [
{
"author": "Sam Hall",
"body": "@Monique, apologies if you saw already, but Francis gave some more details here: [https://community.atlassian.com/t5/Feedback-Forum-questions/Not-possible-to-unsubscribe/qaq-p/577736](/t5/Feedback-Forum-questions/Not-possible-to-unsubscribe/qaq-p/577736)\n"
}
]
},
{
"author": "Maarten Cautreels",
"body": "Hi Francis,\n\nPosting a question in the Feedback Forum is perfect. They'll pick it up and add it to their list of bugs and improvements which you can find [here](/t5/Feedback-Forum-articles/Atlassian-Community-known-issues-and-changes/ba-p/458302).\n\nBest,\n\nMaarten\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/How-can-we-raise-bugs-on-the-new-community-site/qaq-p/577720 | [
"feedback"
]
|
{
"author": "JamieA",
"title": "What does \"ANSWERS CLOSED\" mean?",
"body": "For example on this question: [https://community.atlassian.com/t5/JIRA-questions/Groovy-Script-validator-for-user-and-a-field/qaq-p/461960](/t5/JIRA-questions/Groovy-Script-validator-for-user-and-a-field/qaq-p/461960)\n\nWhy is \"answers closed\", what does it mean, and if they are closed why is the Answer button still there, yet does nothing when clicked?\n\nNote that the Answers Closed lozenge is no longer there.\n\nThis must have been during some server side outage... nor could I post this question, it gave me the following error (after typing it all):\n\n![Screen Shot 2017-04-14 at 12.54.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/392i9786B1AD2A368F3F/image-size/large?v=v2&px=999 \"Screen Shot 2017-04-14 at 12.54.10.png\")\n\nWhen I encounter bugs reporting bugs it makes me think the system is not ready. Likewise I can't even remove the above W without deleting the image.\n\nI would seriously consider cutting your losses on Lithium and using the same system as CDAC.\n"
} | [
{
"author": "AnnWorley",
"body": "Thanks for the heads up and for sharing your experience above. I agree, that sounds really frustrating and not ok. I am trying to understand it better.\n\n<br />\n\nWhen I click on: [https://community.atlassian.com/t5/JIRA-questions/Groovy-Script-validator-for-user-and-a-field/qaq-p...](/t5/JIRA-questions/Groovy-Script-validator-for-user-and-a-field/qaq-p/461960)now, I am not seeing that the answer is closed. When I look at the message history in administration, there is no history of it ever being closed. You are right - this smells like a bug with the platform. We will escalate this. Hopefully, it isn't reproducable or frequent. I'd like to know, if you can remember, what time of day (timezone) this happened to you? Maybe it does coincide with some maintenance, since your permission settings were a muck at the same time (no access error).\n\n<br />\n\nPlease let me know more about the W you are referring to, \"I can't remove the W above\"? I am not seeing it now.\n\nThank you for helping us out!\n",
"comments": [
{
"author": "JamieA",
"body": "No, I do not remember the time, think it might have been at the weekend. Actually looking at the conversation trail of the person hassling me on linkedin to answer, it says 0550 on Apr 14th, I guess that's EST.\n\n\\> Hopefully, it isn't reproducable or frequent\n\nWell, hopefully it is reproducible, then it can be fixed.\n\n\\> Please let me know more about the W you are referring to, \"I can't remove the W above\"? I am not seeing it now\n\nThe W was in the editor. Like I say I could not remove it. When I posted it was gone. Minor issue, but just one more little thing that makes CAC not a particularly enjoyable place to hang.\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/What-does-quot-ANSWERS-CLOSED-quot-mean/qaq-p/577473 | [
"community",
"feedback"
]
|
{
"author": "Nick Muldoon",
"title": "How do I @mention a user in a question/comment?",
"body": "I can't seem to @mention users. This was a feature I used, as a Marketplace Vendor, extensively on Answers. Doesn't look possible now, why?\n"
} | [
{
"author": "Monique vdB",
"body": "We don't have this functionality yet. Changes from Answers are outlined in the known issues article here and may be helpful: <https://community.atlassian.com/t5/Feedback-Forum-articles/Atlassian-Community-known-issues-and-changes/ba-p/458302>\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Announcement-questions/How-do-I-mention-a-user-in-a-question-comment/qaq-p/461851 | [
"feedback"
]
|
{
"author": "Bharadwaj Jannu",
"title": "Why do some questions are not showing up in the upgraded community site?",
"body": "I searched for some questions in atlassian answers but the link redirect to atlassian community page with no details. Is there a problem with community search?\n\nThanks.\n"
} | [
{
"author": "Sam Hall",
"body": "Atlassian have now [completed the migration of questions](/t5/Feedback-Forum-articles/Missing-questions-have-been-migrated-to-community/ba-p/577529), so the link now works.\n\nYou can find the question you were looking for at: <https://community.atlassian.com/t5/Answers-Developer-Questions/question-about-JIRASOAPSERVICE-RemoteIssue-setResolution-method/qaq-p/484304>\n",
"comments": null
},
{
"author": "Sam Hall",
"body": "Take a look at: [https://community.atlassian.com/t5/Discussions/Questions-missing-after-Atlassian-Answers-migrated-to-Community/td-p/458443](/t5/Discussions/Questions-missing-after-Atlassian-Answers-migrated-to-Community/td-p/458443)\n\nand\n\n[https://community.atlassian.com/t5/Feedback-Forum-questions/Can-you-please-clarify-your-migration-algorithm-policy/qaq-p/458313](/t5/Feedback-Forum-questions/Can-you-please-clarify-your-migration-algorithm-policy/qaq-p/458313)\n\nand\n\n<https://community.atlassian.com/t5/Feedback-Forum-articles/The-Atlassian-Developer-Community/ba-p/459061>\n",
"comments": null
},
{
"author": "Thomas Schlegel",
"body": "Hi Bharadwaj,\n\ndo you have an example link that is not redirecting to the Community?\n\nUnanswered questions were not imported to the new Community platform. Maybe this is the cause.\n",
"comments": [
{
"author": "Bharadwaj Jannu",
"body": "This is the link address\n\n[question about JIRASOAPSERVICE - RemoteIssue.setResolution](https://www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=0ahUKEwj-49Xi3YzTAhUr04MKHVo3CkQQFgghMAE&url=https%3A%2F%2Fanswers.atlassian.com%2Fquestions%2F98555%2Fquestion-about-jirasoapservice-remoteissue-setresolution-method&usg=AFQjCNFbde92Lgm-GWLS7sl6TRDpwxPRpg&bvm=bv.151426398,d.amc)\n\nhow to see those links which are unanswered.\n"
},
{
"author": "Sam Hall",
"body": "This one was answered, but I think it was not migrated because it is a development related question - which Atlassian chose not to migarate as mentioned in Jeremy's answer [here](/t5/Feedback-Forum-questions/Can-you-please-clarify-your-migration-algorithm-policy/qaq-p/458313).\n\nIf it helps, I found the question in the [Internet Archive](https://archive.org/) here: <https://web-beta.archive.org/web/20130515061452/https://answers.atlassian.com/questions/98555/question-about-jirasoapservice-remoteissue-setresolution-method>\n\nYou can also still view it in Google's cache here: <https://webcache.googleusercontent.com/search?q=cache:_W2S3mLApD8J:https://answers.atlassian.com/questions/98555/question-about-jirasoapservice-remoteissue-setresolution-method>\n"
}
]
}
]
| https://community.atlassian.com/t5/Announcement-questions/Why-do-some-questions-are-not-showing-up-in-the-upgraded/qaq-p/459036 | [
"community",
"atlassian-answers-migration",
"feedback",
"feedback-forum"
]
|
{
"author": "Debbie Wittkop",
"title": "Confluence Question from a Mac User",
"body": "On any Confluence page, Is there a trick to displaying the entire list under the ellipses with a Mac? I either make my browser window huge or zoom out the view, but I feel like there is a way to see it w/o doing these things. It is not scrollable which is unfortunate!\n"
} | [
{
"author": "Dave Mathijs",
"body": "Hi [@Debbie Wittkop](/t5/user/viewprofilepage/user-id/5451719) welcome to the Atlassian Community!\n\nWhich ellipses are your talking about? The \"More actions\" in the top right corner of the page? I cannot reproduce that issue, all options are visible without zooming out.\n",
"comments": [
{
"author": "Debbie Wittkop",
"body": "![Screenshot 2024-09-19 at 2.45.13?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/348241i4C3C72B88D2C905F/image-size/large?v=v2&px=999 \"Screenshot 2024-09-19 at 2.45.13?PM.png\")\n\nIt's these three. If I click it I can scroll down just to show one additional option.\n\n![Screenshot 2024-09-19 at 2.50.41?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/348244iEF4EB9C6F3CA8822/image-size/large?v=v2&px=999 \"Screenshot 2024-09-19 at 2.50.41?PM.png\")\n"
},
{
"author": "Dave Mathijs",
"body": "Mmm, I see. Yes, that option list becomes rather/too long with those third-party apps installed. Unfortunately, I don't have an answer to your question as I don't think there is a solution or shortcut/option key for this.\n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/Confluence-Question-from-a-Mac-User/qaq-p/2816769 | [
"confluence-data-center",
"data-center",
"macbook"
]
|
{
"author": "Crystal Rouse",
"title": "Requirements Template",
"body": "I am looking for suggestions on a Confluence template to help us track requirements. We have to follow a format of High-Level Requirements --\\> mapped to the allocated requirements.\n\nI need to be able to have a table that lists the top-level requirements and link to the \"sub\" requirements. For example:\n\n1.0 The Project must be implemented on XYZ Atlassian Toolset hosted by XYZ\n\nSub Requirements would be:\n\n1.1 The XYZ tool shall operate on the XYZ Plaform\n\n1.2 The XYZ tool shall be implemented as a Service Management Project.\n\n...\n\nIs there an automatic way to create links from the top level requirement to the sub requirements easily?\n\nThanks for any help or suggestions!\n\nCrystal\n"
} | [
{
"author": "Shawn Doyle - ReleaseTEAM",
"body": "While you could use Confluence for this, I would suggest using Jira. I'm sure you considered it, do you mind sharing why Jira wouldn't fit your needs?\n",
"comments": [
{
"author": "Crystal Rouse",
"body": "We have to create requirements for non-Jira \"savvy\" users.\n"
},
{
"author": "Shawn Doyle - ReleaseTEAM",
"body": "Have you considered using Jira, but displaying the requirements in Confluence?\n"
},
{
"author": "Crystal Rouse",
"body": "Our users are very inexperienced. They need to start capturing requirements with the overhead of learning a new tool as well.\n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/Requirements-Template/qaq-p/2816895 | [
"confluence-data-center",
"data-center",
"requirement",
"template"
]
|
{
"author": "Kevin Fish",
"title": "Is there a way to run semantic searches via the Live Search function on Confluence pages?",
"body": "I've recently created a Confluence space that I'm using as an internal \"intranet\" for our company (to locate resources, etc.). Live Search is helpful to return hits that match the user's inputs, but a semantic search would be more sophisticated (e.g., typing \"PTO\" may not return our company's \"Leave\" policy, etc.)\n"
} | [
{
"author": "Shawn Doyle - ReleaseTEAM",
"body": "It's still in beta, but when you use the search on cloud, you may need to opt into the beta, you get the option to have AI search.\n\n![semantic_search.png](https://community.atlassian.com/t5/image/serverpage/image-id/348254i2764DC05122B309D/image-size/large?v=v2&px=999 \"semantic_search.png\")\n",
"comments": [
{
"author": "Kevin Fish",
"body": "Thank you!\n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/Is-there-a-way-to-run-semantic-searches-via-the-Live-Search/qaq-p/2816767 | [
"cloud",
"confluence-cloud"
]
|
{
"author": "Bella Pavliger",
"title": "The folders feature has disappeared and now we can't delete existing folders",
"body": "Hi there,\n\nWe've been using the beta folders feature in our wiki, but noticed yesterday that the option to view folders has disappeared. Additionally, when we attempt to delete any folders, we're getting a permission error. Does someone know what the issue might be?\n"
} | [
{
"author": "Dave Mathijs",
"body": "Hi [@Bella Pavliger](/t5/user/viewprofilepage/user-id/5596775) welcome to the Atlassian Community!\n\nOuch, that is bad news. As you are on a **Premium** plan, I'd suggest to contact Atlassian Support directly in order to get this fixed ASAP. After all, you're paying for premier support.\n",
"comments": [
{
"author": "Bella Pavliger",
"body": "Thanks for the suggestion! Will do :)\n"
}
]
},
{
"author": "Kristian Klima",
"body": "Hello [@Bella Pavliger](/t5/user/viewprofilepage/user-id/5596775)\n\nPresumably, nobody fooled around with the space settings :)\n\n![2024-09-20_16-02-43.png](https://community.atlassian.com/t5/image/serverpage/image-id/348411i8AA8F275B6EC64A7/image-size/large?v=v2&px=999 \"2024-09-20_16-02-43.png\")\n",
"comments": null
},
{
"author": "Barbara Szczesniak",
"body": "[@Bella Pavliger](/t5/user/viewprofilepage/user-id/5596775) There was an article a couple days ago about this feature going from Beta to full rollout: <https://community.atlassian.com/t5/Confluence-articles/%EF%B8%8F-Announcing-Folders-in-Confluence-%EF%B8%8F/ba-p/2815300#M12640>\n\nMaybe the issues you are experiencing are related to this rollout. Maybe you could post your issue in a comment on this article to get help from the Atlassian team involved.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/The-folders-feature-has-disappeared-and-now-we-can-t-delete/qaq-p/2816592 | [
"cloud",
"confluence-cloud"
]
|
{
"author": "AmK",
"title": "Confiform API Import: Smart Multiselect Field",
"body": "Hello [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630), I am trying to import data into my form but I am having trouble with my Smart Mulitselect Field which is called AppID. The SmartMultiSelect fields is connected to AppDataForm \n\nI tried importing a csv where the values of the column containing AppID looked like: \n\"123,456\" where the numbers are the App Ids \n\nBut that didn't work. \n\nThen since it's connected to AppDataForm, I used the IDs of the record in that form, and followed the same format above, but it still did not work. Any advice?\n"
} | [
{
"author": "Alex Medved _ConfiForms_",
"body": "Are you talking about importing data through the Import API from CSV/Excel?\n\nFor ConfiForms \"smart\" fields you need to import UUIDs of the records they are linked to.\n\nAnd for the multi-select \"smart\" fields this should be a comma separated list of such UUIDs\n",
"comments": [
{
"author": "AmK",
"body": "Yes I am talking about Import API from CSV \n\nWhere do I find the UUIDs? In the connected App Data Form? \n\n![ss.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/348233i20E4A87D2C3E58E7/image-size/large?v=v2&px=999 \"ss.PNG\") \nI already tried importing using comma separated list of the ids in the image from app data form, I am not sure if those are the same as UUIDs\n"
},
{
"author": "AmK",
"body": "BTW, In the CSV I put the IDs in a comma separated list surrounded by quotations: \"\\<ID1\\>, \\<ID2\\>\". Not sure if the IDs were UUIDs though\n"
},
{
"author": "Alex Medved _ConfiForms_",
"body": "If I understand you correctly, then in AppDataForm you have records that you link in some other form through the smart multi-select field\n\nSo, into this \"other form\" you will need to import values from \"id\" field in AppDataForm form\n"
},
{
"author": "AmK",
"body": "Yes, I have a main form which connects to AppDataForm. I use smart multi-select field in main form which connects to AppDataForm. \n\nCould you clarify what you mean by \"import valued from 'id ' field in AppDataForm\" \n"
},
{
"author": "Alex Medved _ConfiForms_",
"body": "Ok, I have this setup\n\n![Screenshot 2024-09-19 at 21.18.53.png](https://community.atlassian.com/t5/image/serverpage/image-id/348236iF0AA06C255942106/image-size/large?v=v2&px=999 \"Screenshot 2024-09-19 at 21.18.53.png\")\n\nmu - is my smart multi-select (in otherForm) that is connected to \"source\" form\n\nThis is what I import in my CSV\n\n```\n\"c9b427d6-17e8-462c-9d35-8d61e9944f81,643612c5-d064-42b0-8524-de206809f52c\"\n\n```\n\nAlex\n"
},
{
"author": "AmK",
"body": "deleted\n"
},
{
"author": "Alex Medved _ConfiForms_",
"body": "Are these IDs of the records in a test form? Hard to follow your screenshots to honest, sorry\n"
},
{
"author": "AmK",
"body": "deleted\n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/Confiform-API-Import-Smart-Multiselect-Field/qaq-p/2816639 | [
"confiforms",
"confluence-unknown-hosting-type",
"unknown-hosting-type"
]
|
{
"author": "Ashley Honeycutt",
"title": "How to verify if a former employee had a personal space?",
"body": "We have a request to provide access to a manager to the personal space of a former employee.\n\nIs there a way to verify if the user had a personal space if they may have set it to private?\n\nIf we do confirm that the space existed, how do we recover the permissions?\n\nI've checked a few places, and it looks like even as an admin I can only see personal spaces listed if they have been shared with me (or a group I'm in).\n\nThank you!\n"
} | [
{
"author": "Aaron Pavez _ServiceRocket_",
"body": "Hi [@Ashley Honeycutt](/t5/user/viewprofilepage/user-id/5065838)\n\nIf you go to confluence administration (gear icon) -\\> Space permissions, you will see the whole list of spaces. If you know the key, you can filter by it.\n\nIf you don't, you can search it by the user ID (you can get the user ID by going into the profile and checking the URL).\n\nWith the ID, you can filter by using the Tilde before the ID as shown here:\n\n![2024-09-19 10_32_28-Space Permissions - Confluence ? Mozilla Firefox.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/348172i00FA06BD272E57C5/image-size/large?v=v2&px=999 \"2024-09-19 10_32_28-Space Permissions - Confluence ? Mozilla Firefox.jpg\")\n\nI hope that helps!\n\nRegards\n\nAaron\n",
"comments": [
{
"author": "Ashley Honeycutt",
"body": "Thank you, Aaron. I wonder if there is a difference between versions or something.\n\nWhen I go to the Space Permissions page, it only lists site spaces. No personal spaces are listed.\n\nI can search from the Space Directory and see a lot of personal spaces listed there (folks who have opened up their spaces for others to see) but even those are not listed in the Space Permissions section. This led me to believe that personal spaces are not managed through that page?\n"
},
{
"author": "Aaron Pavez _ServiceRocket_",
"body": "Sorry, my bad. I didn't check you are in Server/DC. My reply was for cloud.\n\nBut the same applies, You have space permissions under the gear icon. Then you can check the user's personal space by using the user name.\n\nDC creates personal spaces using the user name.\n\nOr from Spaces -\\> list all spaces. then search for that user space.\n\nRegards\n"
}
]
},
{
"author": "Shatakshi Mete",
"body": "Here's how you can handle with personal spaces in Confluence:\n\n### **1. Verify if the Personal Space Exists:** {#toc-hId--2124403768}\n\n* **Check Space Directory:** As an admin, you can try checking the Space Directory. Sometimes personal spaces aren't listed if they are private, but it's worth a look.\n\n* **Direct Search:** Use the search feature in Confluence to look for the former employee's name or any specific content they might have created. This can sometimes help you find their personal space if it exists.\n\n* **Ask Support:** If you still can't find it, you might want to reach out to Atlassian support. They might be able to help verify if the personal space exists and whether it's private.\n\n### **2. Recovering Permissions:** {#toc-hId-363109065}\n\nIf you confirm that the personal space does exist and you need to recover or access it:\n\n* **Space Admin Permissions:** If you're an admin, you should be able to take ownership of the space. Navigate to **Space Tools** \\> **Permissions** (in the space settings). If you can't see it, you might need to use a different approach.\n\n* **Change Permissions:**\n\n * Go to the **Confluence Admin Console**.\n * Under **User Management** , look for **Groups** and add the manager to a group with access rights or directly grant permissions to the manager's account.\n * Then, check if you can access the space by adjusting the permissions as needed.\n* **Content Export/Import:** If you can't change the permissions directly, you might need to export the content from the personal space and then import it into a new space where you can grant the manager access.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/How-to-verify-if-a-former-employee-had-a-personal-space/qaq-p/2816405 | [
"confluence-data-center",
"confluence-server",
"data-center",
"server"
]
|
{
"author": "Shaun Neighbour",
"title": "Where have the page view counters gone?",
"body": "We've had comments from staff saying that having KB articles appear before they can log a ticket is just wasting their time, as no-one ever reads them.\n\nThere used to be a chart showing page views against a calendar. Any idea where this has gone? I need to justify the existence of the KB.\n"
} | [
{
"author": "Nikola Perisic",
"body": "Hello [@Shaun Neighbour](/t5/user/viewprofilepage/user-id/3544977)\n\nCan you describe a bit more the part where KB articles appear before logging a ticket,not sure what this means. Jira has Project pages that are connected with Confluence. All of the knowledge base from Confluence is stored in the Project page of your Jira project.\n",
"comments": [
{
"author": "Shaun Neighbour",
"body": "Hi Nikola\n\nIgnore me. Stats required are under the \"Requests deflected\" report.\n"
}
]
},
{
"author": "Aron Gombas _Midori_",
"body": "[@Shaun Neighbour](/t5/user/viewprofilepage/user-id/3544977) Related here, you can track the views on your pages (and blog posts) using the [Better Content Archiving and Analytics](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=cloud&tab=overview) app.\n\nIt can show the [views for a page](https://midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/manage-the-content-lifecycle/view-the-content-status#content-analytics):\n\n![confluence-page-analytics.png](https://community.atlassian.com/t5/image/serverpage/image-id/348415i7317E33756C2702F/image-size/large?v=v2&px=999 \"confluence-page-analytics.png\")\n\n... or [for a space or for the whole site](https://midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/confluence-reports/content-analytics#overview):\n\n![confluence-space-content-analytics-dashboard (1).png](https://community.atlassian.com/t5/image/serverpage/image-id/348416i243768F85C8CB167/image-size/large?v=v2&px=999 \"confluence-space-content-analytics-dashboard (1).png\")\n\n... and even show you the [trend of page views](https://midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/confluence-reports/user-engagement#overview) to discover abandoned, irrelevant spaces and pages:\n\n![confluence-space-user-engagement-dashboard (1).png](https://community.atlassian.com/t5/image/serverpage/image-id/348417iA87C1A92EA3A33BD/image-size/large?v=v2&px=999 \"confluence-space-user-engagement-dashboard (1).png\")\n\nYou may want to try if these help track the usage of your KB pages.\n\n*(Discl. this paid app is developed and supported by our team. Free for 10 users!)*\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/Where-have-the-page-view-counters-gone/qaq-p/2816225 | [
"cloud",
"confluence-cloud"
]
|
{
"author": "Enrico Mancuso",
"title": "Building a Vacation Request Form with Interval Calculations",
"body": "Hi Community,\n\nI'm working on a **vacation request form** in ConfiForms and need some assistance with a few key features I can't seem to get working properly. Here's what I'm trying to achieve:\n\n*** ** * ** ***\n\n### **My Requirements:** {#toc-hId--2124405751}\n\n1. **Employee Entry Fields** : The form should allow employees to enter just the **date-time interval** (start and end) and assign a substitute. This information should be displayed in a **Calendar View** for easy visualization of their vacation.\n\n2. **Leave Days Calculation** : Based on the interval, the system should automatically calculate the number of leave days and subtract it from the default annual entitlement of **30 days**.\n\n3. **Remaining Leave Display** : I want to show the remaining leave days after each vacation entry using `valueView`. For example, if an employee uses 5 days, the next time they view the form, it should display their remaining leave (25 days in this case).\n\n4. **Dynamic Remaining Leave for Future Entries** : When an employee submits another leave request, the form should **dynamically calculate** their remaining leave and subtract the new request from that balance, not from the default 30 days again.\n\n*** ** * ** ***\n\n### **Issues I'm Facing:** {#toc-hId-363107082}\n\n1. **Date-Time Interval Calculation** : I'm currently using two separate `dateTime` fields (start and end dates) because I couldn't figure out how to use a single **interval field** to calculate the number of days. I need a solution where the number of vacation days is computed directly from the interval. This my calculation rule:\n\nurlaubstage=(\\[entry.Zeitraum2.timestamp\\]-\\[entry.Zeitraum1.timestamp\\])/86400000+1 \n=\\> Here I Caluculate with two DateTime field but i cant show that in an intervall in calenderView. With DateTime Intervall field it is possible but i cant calculate with it.\n\n1. **Filtering `valueView` for Remaining Leave by `createdBy`** : I can't seem to filter the `valueView` correctly based on the logged-in user (`createdBy`) to show their remaining leave. Every user should only see their own vacation days and remaining leave.\n\n2. **Updating the Remaining Leave Dynamically**: After a user submits a vacation request, the system should store their remaining days (calculated after subtracting the current request). This value should be used as the baseline for future vacation requests, not the default 30 days.\n\n*** ** * ** ***\n\n### **What I've Tried So Far:** {#toc-hId--1444347381}\n\n* I've attempted to use **two `dateTime` fields** and calculate the difference in days, but this approach feels cumbersome and error-prone.\n* I've looked into `valueView` filters but haven't had success in filtering by `createdBy` and summing the total days off taken by the user.\n* I understand there may be a need to store the **remaining leave days in a hidden field** for subsequent form submissions, but I'm unsure how to implement that correctly.\n\n*** ** * ** ***\n\n### **Any Suggestions?** {#toc-hId-1043165452}\n\nHas anyone successfully built something similar? How can I:\n\n* Efficiently calculate leave days based on a date-time interval?\n* Filter the vacation entries by user (`createdBy`) and display their remaining leave dynamically?\n* Ensure that future vacation requests are deducted from their previously calculated remaining leave and not the default 30?\n\nI'd appreciate any code snippets, configuration examples, or even alternative approaches.\n\nThanks in advance! ?\n"
} | [
{
"author": "Olha Yevdokymova_SaaSJet",
"body": "Hello [@Enrico Mancuso](/t5/user/viewprofilepage/user-id/5166724)\n\nJira doesn't natively support advanced form calculations, but you can achieve basic tracking using custom fields and Jira automation. Here's how to handle vacation requests using both native Jira and [Smart Jira Forms](https://marketplace.atlassian.com/apps/1227085/smart-jira-forms?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=refferal&utm_campaign=Comment_Building-a-Vacation-Request-Form-with-Interval-Calculations_19092024), focusing on how to best use forms within issues versus shared forms.\n\n### **Native Jira Features:** {#toc-hId--2124340437}\n\n1. **Date Fields and Basic Calculation:**\n\n * Use custom date fields (Start Date and End Date) in Jira to capture the leave period and set up Jira Automation to calculate leave days, e.g., `{{issue.End Date.diff(issue.Start Date).days}}`.\n2. **Tracking Leave Balance:**\n\n * Create a custom field like \"Remaining Leave Days\" to track each employee's leave balance, updating it via automation rules after each request.\n\n### **Using [Smart Jira Forms](https://marketplace.atlassian.com/apps/1227085/smart-jira-forms?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=refferal&utm_campaign=Comment_Building-a-Vacation-Request-Form-with-Interval-Calculations_19092024): Different Approaches** {#toc-hId-363172396}\n\nSmart Jira Forms offers two main approaches: forms added directly to Jira issues and shared forms using the \"Create Issue\" feature. Each approach has unique benefits and ways to track vacation balances.\n\n#### **Approach 1: Forms Added Directly to Issues Automatically** {#toc-hId-1053733870}\n\n1. **Setting Up the Form:**\n\n * Create fields for Start Date, End Date, Leave Days, and Total Vacation Days within [Smart Jira Forms](https://marketplace.atlassian.com/apps/1227085/smart-jira-forms?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=refferal&utm_campaign=Comment_Building-a-Vacation-Request-Form-with-Interval-Calculations_19092024). The \"Leave Days\" field will be mapped to your desired Jira field after form submission.\n2. **Auto-Attach Forms to Issues:**\n\n * Configure [Smart Jira Forms](https://marketplace.atlassian.com/apps/1227085/smart-jira-forms?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=refferal&utm_campaign=Comment_Building-a-Vacation-Request-Form-with-Interval-Calculations_19092024) to automatically add the form to new issues in a dedicated vacation project with [Automatic Form Addition to a Jira issue](https://saasjet.atlassian.net/wiki/spaces/FORMS/pages/2119663617/Automatic+Form+Addition+to+a+Jira+issueatlOrigin=eyJpIjoiYjM3N2FkNjBmYjU1NGNkMWI5Y2RjMDE1ZTJkNjc1MzgiLCJwIjoiYyJ9) \n This allows employees to create an issue for each vacation request and based on the issue type and project the form will be added automatically.![295f3d30-71b4-4ac4-8d11-c526a1301377.png](https://community.atlassian.com/t5/image/serverpage/image-id/348659iAB54B0D63F54F89D/image-size/large?v=v2&px=999 \"295f3d30-71b4-4ac4-8d11-c526a1301377.png\")\n3. **Using Update existing issue fields:**\n\n * The [\"**Update existing issue fields**\"](https://saasjet.atlassian.net/wiki/spaces/FORMS/pages/2578972704/Destination+Field+for+form+in+issueatlOrigin=eyJpIjoiZDlhMDBmMmNmY2E3NDVlMmI0ODQwZGFkMjRlMjZkMWUiLCJwIjoiYyJ9) feature is used to map form responses directly to fields in the Jira issue. For example, map \"Leave Days\" to a custom field tracking days taken, ensuring the form data syncs with Jira.![9607a0b8-eabe-4a98-b24d-605e3f5041d1.png](https://community.atlassian.com/t5/image/serverpage/image-id/348658i3E70D84A8A0667BE/image-size/large?v=v2&px=999 \"9607a0b8-eabe-4a98-b24d-605e3f5041d1.png\")\n4. **Tracking and Updating Vacation Days:**\n\n * Track vacation balances within the issue itself using fields like \"Total Vacation Days\" and \"Remaining Vacation Days.\"\n * Use Jira Automation to update the balance each time a new request is submitted within the issue.\n\n#### **Approach 2: Shared Forms Using Create Issue (Link or Confluence embeded form)** {#toc-hId--753720593}\n\n1. **Form Setup and Sharing:**\n\n * Share the form externally through a link or embed it on Confluence using [Smart Jira Forms](https://marketplace.atlassian.com/apps/1227085/smart-jira-forms?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=refferal&utm_campaign=Comment_Building-a-Vacation-Request-Form-with-Interval-Calculations_19092024)link and insert it to iframe element on your confluence page. This makes it easy for employees to submit requests outside of Jira.\n2. **Using the Create issue from form submission Feature:**\n\n * When the form is submitted, [Smart Jira Forms](https://marketplace.atlassian.com/apps/1227085/smart-jira-forms?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=refferal&utm_campaign=Comment_Building-a-Vacation-Request-Form-with-Interval-Calculations_19092024) uses the [\"Create Issue\"](https://saasjet.atlassian.net/wiki/spaces/FORMS/pages/2510454789/Create+a+Jira+issue+based+on+the+submitted+formatlOrigin=eyJpIjoiZGE1ZjkzYWQ5MDliNDU5NTk3YTQ2NjBhYjJjYzM3NmQiLCJwIjoiYyJ9) feature to generate a new issue for each request. Unlike forms added to issues, each submission results in a new Jira issue auomatically created.\n * In this setup, you can select which fields from the form you want to map to the newly created Jira issue, ensuring accurate data capture.![5a886662-1e4b-4038-8b4a-f8f2652223ae.png](https://community.atlassian.com/t5/image/serverpage/image-id/348660i9F4AC4CE65DAA8A3/image-size/large?v=v2&px=999 \"5a886662-1e4b-4038-8b4a-f8f2652223ae.png\")\n3. **Central Tracking Issue for Vacation Balances:**\n\n * Since each request creates a new issue, use a separate tracking issue (e.g., \"Employee Vacation Tracker\") to store and manage each employee's total vacation balance.\n * Include custom fields like \"Total Vacation Days,\" \"Used Vacation Days,\" and \"Remaining Vacation Days\" to keep a running total of each employee's balance.\n4. **Automation to Update the Central Tracker:**\n\n * Set up Jira Automation to update the tracker issue each time a new request is submitted. For instance, the automation rule can subtract the \"Leave Days\" from the \"Remaining Vacation Days\" in the tracker.\n5. **Link Requests to the Tracker(optional):**\n\n * Use automation rules to link each new vacation request to the central tracker issue, keeping everything connected.\n\n**Aditional possibilities:**\n\n**Analyzing Responses to Monitor Total Vacation Days Taken:**\n\n* Utilize the \"Responses\" Tab in [Smart Jira Forms](https://marketplace.atlassian.com/apps/1227085/smart-jira-forms?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=refferal&utm_campaign=Comment_Building-a-Vacation-Request-Form-with-Interval-Calculations_19092024) to track all submitted forms and monitor the total days taken across requests. This helps in maintaining an overview of each employee's usage within single interface. ![8283c89f-bef4-4b1b-a516-dd1a0dfe3b68.png](https://community.atlassian.com/t5/image/serverpage/image-id/348661iA7669B0BE90AD73C/image-size/large?v=v2&px=999 \"8283c89f-bef4-4b1b-a516-dd1a0dfe3b68.png\")\n\n**Export to external tools as Exel or PDF**\n\n* Export individual responses as Exel file to calculate Vacation days externally.![1c91e695-f7e4-48e7-acfa-a7bb52ec1b8b.png](https://community.atlassian.com/t5/image/serverpage/image-id/348662i8F26FB41396BAF59/image-size/large?v=v2&px=999 \"1c91e695-f7e4-48e7-acfa-a7bb52ec1b8b.png\")\n\n### **Key Differences:** {#toc-hId--764223697}\n\n* **Destination Issue Fields:** Used for forms added directly to Jira issues, mapping responses to existing fields in the issue.\n* **Create Issue Feature:** Used when the form creates new Jira issues, allowing you to select which form fields to map to the new issue.\n\n### **Choosing the Right Approach:** {#toc-hId-1723289136}\n\n* **Forms in Issues:** Great for internal tracking, direct field mapping, and in-issue tracking.\n* **Shared Forms with Create Issue:** Best for easy access via links or Confluence, requiring a separate tracker to manage total vacation balances.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/Building-a-Vacation-Request-Form-with-Interval-Calculations/qaq-p/2816223 | [
"confiforms",
"confluence-data-center",
"data-center"
]
|
{
"author": "sumer bhalla",
"title": "How to establish cascading check boxes/multi select in confluence form? Part 2",
"body": "Based on\n\n<https://community.atlassian.com/t5/Confluence-questions/How-to-establish-cascading-check-boxes-multi-select-in/qaq-p/2811609>\n\nI want to show below information on confiforms.\n\n**Application Supported:** User should be able to select multiple applications.(OR condition among selected applications)\n\n**Related WebServices:** User should be able to select related Webservices based on selected applications.\n\n**Application L3 Support:** This field auto populates emails for L3 groups for selected applications.\n\n**Web Service L3 Support:**This field auto populates emails for L3 groups for selected webservices.\n\nAll of the above four information are from our team's support matrix.\n\nQuestion1: What is the best possible way/schema to store team's support matrix? Considering that we support around 100 combinations of Application and Webservices. Also it should be easy to update whenever there is a change in support matrix.\n\nQuestion2: How to filter out all this information from support matrix?\n"
} | [
{
"author": "sumer bhalla",
"body": "[@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) Could you please here? Thanks in Advance.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/How-to-establish-cascading-check-boxes-multi-select-in/qaq-p/2816208 | [
"8.5.4",
"cascading-select",
"confluence-unknown-hosting-type",
"unknown-hosting-type"
]
|
{
"author": "Michael Brooks",
"title": "How can I move my Confluence articles from one account to the other?",
"body": "I would like to export some of my confluence articles from one account into the other. \nis this possible?\n\nThank you\n"
} | [
{
"author": "Shatakshi Mete",
"body": "Yes, you can definitely export Confluence articles from one account and import them into another. Here's how you can do it:\n\n1. **Export from the Source Account:**\n\n * Go to the Confluence space containing the articles you want to export.\n * Click on the space's **Settings** (gear icon).\n * Choose **Content Tools** and then go to the **Export** tab.\n * Select the format you want to export (like PDF or XML).\n * Click **Export** and download the file to your computer.\n2. **Import into the Destination Account:**\n\n * Log in to the Confluence account where you want to import the articles.\n * Go to the space where you want to import the content.\n * Click on the space's **Settings** (gear icon) again.\n * Choose **Content Tools** and then go to the **Import** tab.\n * Upload the file you exported earlier.\n * Follow the prompts to complete the import process.\n",
"comments": [
{
"author": "Michael Brooks",
"body": "Hello Shatakshi,\n\nStep one works for me fine.\n\nStep two however when I go to my space and click the **Gear button** it opens the **General configuration** page and I do not see a **Contents Tools** option anywhere\n\nThe Gear Button says **Confluence administration** when I hover over it, am I missing something? \n\nThank you.\n\nP.S. I am using the **Free version**.\n"
}
]
},
{
"author": "Kristian Klima",
"body": "Hi [@Michael Brooks](/t5/user/viewprofilepage/user-id/5596520) and welcome to the Community.\n\nBy account... do you mean a Confluence site, Cloud organization or an Atlassian account?\n\nThis determines your options.\n\nIn general, you can copy, move, and synchroznize pages, sections, and spaces between spaces, sites, and orgs, either natively or using third party apps from Confluence marketplace. Except for syncs, apps are not needed for rudimentary copy/move operations.\n\nAs you're on a free plan, a great deals of such apps are free.\n",
"comments": null
},
{
"author": "John Funk",
"body": "Hi Michael - Welcome to the Atlassian Community!\n\nIt's a fairly easy process from one Confluence site to another. Just export at XML and then import in the second site.\n\n<https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/>\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/How-can-I-move-my-Confluence-articles-from-one-account-to-the/qaq-p/2816325 | [
"cloud",
"confluence-cloud"
]
|
{
"author": "Robin Schuster",
"title": "can whiteboards not be included like pages with the page include macro?",
"body": "is there a possibility or a different macro?\n"
} | [
{
"author": "Barbara Szczesniak",
"body": "[@Robin Schuster](/t5/user/viewprofilepage/user-id/5596425) Have you tried inserting a link to the Whiteboard on your Confluence page and then setting the view to Embed? See this page: <https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/>\n\nIf needed, this page contains details on how to get the link to the whiteboard: <https://support.atlassian.com/confluence-cloud/docs/getting-started-with-confluence-whiteboards/>\n",
"comments": [
{
"author": "Robin Schuster",
"body": "yeah i did that, but its not the best way because its quite small but yeah it is acceptable \nthanks\n"
}
]
},
{
"author": "Nikola Perisic",
"body": "Welcome to the community [@Robin Schuster](/t5/user/viewprofilepage/user-id/5596425)\n\nTo understand this better, do you mean if the whiteboards can have macros within them?\n",
"comments": [
{
"author": "Robin Schuster",
"body": "Hi Nikola, I meant that pages can be included in other pages with the page include macro. But for whiteboards this is not possible as far as I know. Or is there a possibility which allows me to include a whiteboard located elsewhere on a page?\n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/can-whiteboards-not-be-included-like-pages-with-the-page-include/qaq-p/2816204 | [
"cloud",
"confluence-cloud"
]
|
{
"author": "Graeme Keehn",
"title": "Add-in: Smart Courses for Confluence",
"body": "Hi, I'm trying to add course content, linked to a Confluence page and then anchored to a heading within the course content. \nThe anchor info says it doesn't support: Anchor names are limited to 255 characters, please note that % ' \\* # cannot be used.\n\nBut Confluence gives us the link which contains some of these characters, hence I'm unable to add an anchor: \nhttps://...../Learning**#**Programming\n\nAnyway around this?\n"
} | [
{
"author": "Hassen Chtioui_Creativas_",
"body": "Hello Graeme,\n\nThis is Hassen from the support team at Creativas, the Smart Courses for Confluence vendor.\n\nLinks to [anchors](https://help.creativas.io/app/lms/learning-capsules-1180933.html#:~:text=Confluence%20page%20description-,Anchor,-%3A%C2%A0By%20selecting) or headings can be pasted in the Confluence page capsule so that course attendees can start navigating the page from that specific anchor.\n\n![Kapture 2024-09-19 at 12.22.54.gif](https://community.atlassian.com/t5/image/serverpage/image-id/348148i5E0360AF65BCA721/image-size/large?v=v2&px=999 \"Kapture 2024-09-19 at 12.22.54.gif\")\n\nPlease reach out through [our support portal](https://creativas.atlassian.net/servicedesk/customer/portals) and we'll be happy to investigate the issue further and see if we can offer any workaround for your use case.\n\nBest regards,\n\nHassen\n",
"comments": [
{
"author": "Graeme Keehn",
"body": "Thank you, I've reached out to your support.\n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/Add-in-Smart-Courses-for-Confluence/qaq-p/2816198 | [
"cloud",
"confluence-cloud"
]
|
{
"author": "Rayman Bacchus",
"title": "ConfiForms TableView Merger Export Shows \"extra\" data",
"body": "Hi All:\n\nHoping you can assist.\n\nI have what I though was a simple TableView Merger that mergers two tables with similar fields into one table that I would like to export\n\n![Image001-TableViewMerger.PNG](/t5/image/serverpage/image-id/348100i3E69E33776225118/image-size/large?v=v2&px=999 \"Image001-TableViewMerger.PNG\")\n\nI currently only have one filter LOCATION:USA OR LOCATION:BOTH. This works as expected and the view correctly shows the number of records with both tables combined.\n\nHowever, when I export (export is turned on in both forms and selected in the TableView Merger) - it somehow duplicates data and also shows the data incorrectly.\n\n![Image002-Export of TableViewMerger.PNG](/t5/image/serverpage/image-id/348102i42966B47BE1DF212/image-dimensions/354x137?v=v2 \"Image002-Export of TableViewMerger.PNG\")\n\nonly the first show data is correct (FY2024-1151,FY2024-1152, etc....) the repeated row is incorrect. Would you know why I am getting duplicated data as above when exporting? \n\nIs there a way for me to see the **tablesource**in the export file so I know which table the data is coming from?\n"
} | [
{
"author": "Alex Medved _ConfiForms_",
"body": "It looks like you have chosen to flatten your records by multi-select fields that you have\n\nAnd this is what you see in the export\n",
"comments": [
{
"author": "Rayman Bacchus",
"body": "Hi Alex:\n\nIs there not a way to export the flatten records? I have never seen the xls - flatten export show up when I try to export. Could I be missing something in the config? I have since removed the flatten (see below) - but the export remains the same - duplicate InitiativeName but attached to the incorrect IntakeNumber\n\n![Image001-TableViewMerger.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/348126i741F4904DE5990F3/image-size/large?v=v2&px=999 \"Image001-TableViewMerger.PNG\")\n"
},
{
"author": "Alex Medved _ConfiForms_",
"body": "How is your TableView Merger is configured?\n"
},
{
"author": "Rayman Bacchus",
"body": "Only fields that are set in TableView Merger are as follows:\n\nFlatten multi-value fields before merging....is unchecked \nFlatten by fields= blank \nFilter to appy on entries dataset = Location:USA or Location:BOTH \nOrdering = created ASC \nApply distinct filter to return only unique records = IntakeNumber \nEnable Export is checked \nEnable support for ConfiForms Filter Control is checked \n\n<br />\n"
},
{
"author": "Alex Medved _ConfiForms_",
"body": "And you still see the data being duplicated in the TableViewMerger? I suggest to open a support request with us <https://wiki.vertuna.com/display/VERTUNA/Support+Request+Form>\n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/ConfiForms-TableView-Merger-Export-Shows-quot-extra-quot-data/qaq-p/2816125 | [
"confiform",
"confluence-data-center",
"data-center",
"export",
"tableview-merger"
]
|
{
"author": "Fahad Sarwar",
"title": "Integrating Jira with Confluence for Project Status Updates",
"body": "We are currently using the free plan of Jira, and I need to set up an automatic integration between **Jira** and **Confluence** . The goal is to display the **project status** for the **our project** on a Confluence page and ensure its updated in real-time from Jira. This page should be accessible to stakeholders without needing manual updates.\n\nSpecifically, I need help with the following:\n\n1. **How do I create a \"Plan on a Page\"** for our project in Confluence, summarizing key milestones, goals, and timelines?\n2. **How do I set up Jira-Confluence integration** for project status updates, given that we are on a free plan?\n3. **What are the limitations** of Jira and Confluence integration on the free plan, and how can we work around them if necessary?\n4. **How can I configure permissions** so that stakeholder can view the Confluence page without needing access to Jira?\n\nI need immediate assistance as we are planning to showcase the integration next week. Any advice, step-by-step guidance, or links to relevant documentation would be greatly appreciated!\n"
} | [
{
"author": "Christian Peper",
"body": "For the integration, this link may help:\n\n* <https://www.atlassian.com/software/confluence/resources/guides/extend-functionality/confluence-jira>\n\nPermissions are tickier, assuming you are Jira Admin! If not, there is no way without help from an admin.\n\nYou create user groups in Jira. A group per team. A group for stakeholders. A group for Project Admins.\n\nYou grant teams Edit rights in their Jira projects.\n\nYou grant stakeholders View rights in the Confluence on the page that's for them. Or create a top-level page \"Stakeholder Overview\", grant the stakeholder group View rights and create sub pages for each report. That way they all have visibility into the status.\n\nYou can create a service account in Jira that you will use for the integration, called \"integration SA\". There you can create tokens, etc.\n",
"comments": null
},
{
"author": "Christian Peper",
"body": "Well, I'm not sure about the free plan's restrictions, but I think the essence of your problem can be solved relatively easily.\n\nImportant to know is that all and everything in Jira can be reported through proper filters, queries that select the tickets you're interested in. So first, decide _what_ you want displayed. Then create filters for them. This will just be a list of tickets. For instance, filters that I _always_ created for _every project_:\n\n\\* all tickets\n\n\\* all open tickets\n\n\\* all closed tickets\n\n\\* all epics\n\n\\* all bugs\n\nYou can add your flavors as needed, depending on the organization of your projects/company.\n\nI set up Jira Dashboards to report on a project or across projects, using these filters.\n\nIn Confluence, I can create tables/charts based off of the filters and augmented, when needed, with extra filter rules. E.g. filter by labels, components, releases, priority, etc.\n\nYou cannot create a page in Confluence that lists all open tickets in an Epic _without_ buying an add-in. This can get very expensive, but Mgmt usually insists at their own expense. :D\n\nFor an example project, using the filters above, I create a Project Status Report that auto-updates off of the filters.\n\nI am obsessive about using labels to add context/subjects to everything for having these is a god-send when you need to filter out something for someone. I use wiki-garden in Confluence to weed out less often used labels and combine them, or replace them and catch spelling errors/differences.\n\n\\* Overall status: pie chart by status (shows works done as well not done)\n\n\\* Epic Overview: all open epics by priority incl dates\n\n\\* Work Ahead: all open tickets by relevant fields (prio, date, team)\n\n\\* Project stats: report over all tickets by labels (list where the work is done)\n\nConfluence is mostly just tables and charts, Jira Dashboards have a broader range is graphics.\n\nIn my dashboards, I use the following widgets:\n\n\\* pie chart by status\n\n\\* pie chart by components\n\n\\* issue stats (shows data based on the status of tickets, such as how big the backlog is or isn't)\n\n\\* average age chart based on all open tickets\n\n\\* 2D table with X is the status and Y is the assignee (who does the work)\n\n\\* created vs resolved (shows if the team is able to handle the workload)\n\n\\* wait before completed (how long it takes for tickets to be resolved)\n\n\\* time to complete work (how long the teams are working on tickets)\n\nIt is a lot to take in, I know. Work on your filters first, start with those above, and just plug\\&play them into Confluence and Jira Dashboards. Then refine from here. Don't buy reporting plugins yet, that's a rabbit hole.\n\nAvoid building custom dashboards for Mgmt Team! It's a never ending story, you'll never get it right. There is always one more thing. Bring them the data, export stats into some bucket/storage account and let them create their own dashboards with BI tools of their choosing.\n",
"comments": [
{
"author": "Brian Kirwa",
"body": "Hi [@Fahad Sarwar](/t5/user/viewprofilepage/user-id/5169504) I can give you some ideas that could help with setting up the Jira and Confluence integration, even if you're on the free plan\n\n1. To create a \"Plan on a Page\" in Confluence, a good way to start is by using one of Confluence's built-in templates. You could try a Project Plan Template that lets you outline key milestones, goals, and timelines. Another option is to use tables or lists to keep things organized. To get the project status directly from Jira, you can use the Jira Issues Macro, which allows you to display live updates from Jira directly on the Confluence page. This way, every time something changes in Jira, it's automatically updated on the page.\n\nFor example, let's say you're tracking major project milestones in Jira. You can create Jira issues for each milestone and then embed those issues into your Confluence page using the Jira macro. When a Jira issue is updated (e.g., the milestone is completed), the change will appear automatically on the Confluence page.\n\n2. Even on the free plan, you can connect Jira and Confluence pretty easily. The key feature here is the Jira Issues Macro. It allows you to pull live data from Jira into Confluence. All you need to do is copy the link to the relevant Jira issue or filter, and in Confluence, use the \\`/jira\\` command or go to Insert \\> Jira Issue/Filter and paste the link.\n\nFor example, if you're managing a project in Jira and want to show the status of tasks or milestones in Confluence, you can create a filter in Jira (e.g., tasks in progress) and display it on the Confluence page using the macro. This way, the Confluence page will always reflect the latest updates from Jira.\n\n3. While the free plan gives you a lot of functionality, there are a few limitations. On the free plan, Jira and Confluence have separate permissions, so stakeholders may need access to both tools if they want to interact with the content. However, if they only need to view the Confluence page, that's a bit easier to manage.\n\nThe free version has fewer automation features, so setting up complex workflows between Jira and Confluence may not be possible. However, you can still get live updates from Jira on your Confluence page through the Jira macro.\n\nIf full automation isn't available, you can still manually set up a dynamic page that displays real-time project statuses using the macros, which will save you from having to manually update the page.\n\n4. If your stakeholders only need to view the Confluence page (and not Jira), you can set up view-only permissions in Confluence. You can share the Confluence page with specific people or even make it publicly accessible if needed. That way, they can see the latest updates without needing access to Jira.\n\nFor example, you could create a Confluence page that pulls in the relevant project data from Jira and then share the page link with your stakeholders. They'll be able to check the project status without needing to interact with Jira directly- Not the best though \n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/Integrating-Jira-with-Confluence-for-Project-Status-Updates/qaq-p/2816040 | [
"bi",
"dashboard",
"report",
"table-filter-and-charts"
]
|
{
"author": "IL",
"title": "How to make remote issue links show up on Subtasks",
"body": "None of my remote issue links are showing up on sub-task issues. I'm trying to add links to Confluence pages, and they are clearly there if I look at the remotelink API endpoint for my sub-task issue, and the addition is also recorded in the activity tab on the card. The linked Jira issue also appears on the associated page in Confluence.\n\nIs this a bug, or is there something easy I'm missing about enabling a view of remote links on sub-tasks?\n"
} | [
{
"author": "John Funk",
"body": "Hi IL,\n\nI am not completely following your question. You have a Sub-task in Jira that has a remote link? Can you share a screenshot of that? And you are wanting that link to show up in Confluence for that Sub-task? Can you share a screenshot from Confluence of the Sub-task?\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/How-to-make-remote-issue-links-show-up-on-Subtasks/qaq-p/2815945 | [
"cloud",
"confluence-cloud"
]
|
{
"author": "Shaun Louw",
"title": "Display the TOC of a Space",
"body": "Consider a Space S.\n\nIt will have a Homepage.\n\nI want to list the TOC of the Space itself on the homepage.\n\nThis is already shown (perhaps by default) in an expandable menu on the LHS of the homepage.\n\nIs there a Macro to show this on the homepage itself? (Or any document for that matter)?\n\nHope this makes sense\n\nThanks\n"
} | [
{
"author": "Shaun Louw",
"body": "Just use a Page Tree Macro rooted @Self.\n\nEasy :)\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/Display-the-TOC-of-a-Space/qaq-p/2815889 | [
"cloud",
"confluence-cloud"
]
|
{
"author": "Gen Mark Dulay",
"title": "Virtual assistance",
"body": "Hi there,\n\nIs there anyone out there that can give me virtual assistance on pulling out a specific automation rule for my project? I tried to do DIY but the stuff in there is quite overwhelming and look so foreign to me. Zoom or Microsoft Teams meeting would be very helpful.\n\nThanks.\n\nGen Mark\n"
} | [
{
"author": "Jack Brickey",
"body": "Hi [@Gen Mark Dulay](/t5/user/viewprofilepage/user-id/5507844) , what do you mean by \"pulling out\"? What exactly are you attempting to do? Are you trying to get rid of a rule or are you trying to create a new rule or something else? If you were trying to create a rule please provide the details of what you are attempting to accomplish. Also, if you have not already done so, be sure to search the community for similar posts.\n",
"comments": [
{
"author": "Gen Mark Dulay",
"body": "Hi [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) ! I'm trying to create a new rule. Creating Confluence page from Jira Done issues. I wanted the comments in the issues to be in the body of the Confluence page. I am aware there is automation function of creating a Confluence page from Jira issues but when the Confluence page has been created all the details only goes to the title of the page. Body of the page is empty.\n"
},
{
"author": "Jack Brickey",
"body": "Hi [@Gen Mark Dulay](/t5/user/viewprofilepage/user-id/5507844) , I don't know of a means of updating a Confluence page from Automation and include the comments. I found a similar post [here](https://community.atlassian.com/t5/Jira-questions/Copy-comments-from-Jira-to-Confluence/qaq-p/2743456) that might be worth a read. It offers two solutions. One is using an addon and the other leverages the APIs.\n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/Virtual-assistance/qaq-p/2815732 | [
"cloud",
"confluence-cloud",
"jira-service-management",
"knowledge-base"
]
|
{
"author": "gina_hall",
"title": "Sort Page Properties Report Macro by Page Owner",
"body": "I am using the Page Properties Report and have enabled \"show owner\". I would like the report to sort on the owner but am struggling. I've tried various things in the Sort by field (Owner, owner, current owner, page owner...). Any ideas on what the key is to getting this to sort by the page owner?\n"
} | [
{
"author": "Shawn Doyle - ReleaseTEAM",
"body": "Hi [@gina_hall](/t5/user/viewprofilepage/user-id/5549507)\n\nYou will need to add the Owner as a key on the pages with the page properities macros. even though you can add Owner and date details, the sort function is limited to what is on the pages.\n",
"comments": [
{
"author": "Alex Ortiz",
"body": "To echo what [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120) wrote,\n\nIf/when you select the Show Owner checkbox in the page properties report, this will only show you the page owner, but you can't sort on it. The Sort by field, only works on columns that are in your page properties table. Look at this example: See how I have created a column for owner in my page property table.\n\n![Screenshot 2024-09-18 at 6.57.19?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/348053i80B8535AFC47E0E2/image-size/large?v=v2&px=999 \"Screenshot 2024-09-18 at 6.57.19?PM.png\")\n"
},
{
"author": "gina_hall",
"body": "ah! Gotcha. thanks for the info!\n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/Sort-Page-Properties-Report-Macro-by-Page-Owner/qaq-p/2815689 | [
"cloud",
"confluence-cloud",
"page-property"
]
|
{
"author": "Lexie Tai",
"title": "How to delete the",
"body": "Currently, we don't have the Confluence enterprise license, so we are not able to properly stop users to create external instances. Will need the support team guide us through how to delete those instances in our admin center.\n\natlassian admin -\\> Product -\\> Review products.\n\n<https://admin.atlassian.com/o/44d8b4be-fe5f-4d2c-a16e-8d47d70d2418/discovered-products>\n"
} | [
{
"author": "Shawn Doyle - ReleaseTEAM",
"body": "Hi [@Lexie Tai](/t5/user/viewprofilepage/user-id/5595931)\n\nI believe getting support involved is the only current answer to this. Maybe if enough people need support's help to delete the unapproved instances they will address this outside of enterprise.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/How-to-delete-the/qaq-p/2815682 | [
"cloud",
"confluence-cloud"
]
|
{
"author": "Alfredo Lagrosa",
"title": "How to connect to a database on a SQL server host with Force Encryption enabled?",
"body": "Hi,\n\nHow can I create a profile in the SQL for Confluence app that will connect to a SQL server host that has Force Encryption enabled?\n\nI'm using the values below,\n\nProfile name: Force Encrypt \nData source name: none \nSetup type: By connection string \nConnection string: jdbc:jtds:sqlserver://server1:1433/database1?ssl=true \nDriver class: com.microsoft.sqlserver.jdbc.SQLServerDriver \nDriver JAR location: confluence/WEB-INF/lib/mssql-jdbc-12.8.1.jre11.jar \n\\~\\~\\~\\~\\~\\~\\~ \nError message received is \"I/O Error: DB server closed connection\"\n"
} | [
{
"author": "Shawn Doyle - ReleaseTEAM",
"body": "Hi [@Alfredo Lagrosa](/t5/user/viewprofilepage/user-id/2433119)\n\nThis document may help. <https://confluence.atlassian.com/confkb/cannot-connect-confluence-to-ms-sql-server-using-force-encryption-591594220.html>\n\nIt comes down to modifying the start parameters for Confluence.\n",
"comments": [
{
"author": "Alfredo Lagrosa",
"body": "Hi [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120) ,\n\ninitially, I was going to reply I already tried the recommended resolution, below, in that doc, but, our Data Source profiles are still unable to connect to that SQL server.\n\n jdbc:jtds:sqlserver://YourConfluenceServer:1433/YourConfluenceDatabase?ssl=true\n\nYet, there appears to be other recommendations in that doc that I will explore. \nSorry, if that was not clear earlier.\n\nAlso, opened a support ticket with Appfire, the vendor for SQL for Confluence (Pro Edition), which we are using to create our SQL Data Source profiles. \n\nAlso, was able to create a new Data Source profile that can connect to another SQL Server that has forced encryption enabled. The SQL servers, upon a quick review, found\n\nData Source profile can connect to SQL 2019 Enterprise on Windows 2022 standard with forced encryption enabled. \n\nData Source profile can not connect to SQL 2019 Standard on Windows 2019 standard with forced encryption enabled.\n\nThank You!\n\nAlfredo Lagrosa\n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/How-to-connect-to-a-database-on-a-SQL-server-host-with-Force/qaq-p/2815668 | [
"confluence-data-center",
"confluence-server",
"data-center",
"encryption",
"server"
]
|
{
"author": "Deborah D_ Knapp",
"title": "New Update to Comala Doc Mngmt for Data Center Receives Error When Updating the Workflow Parameters",
"body": "We had a recent update to the Comala Document Management for Data Center plugin. Our license Information for Confluence is Confluence 9.0.2. We have created several Comala Workflows for document reviews in Confluence. Before the update, we would load a new workflow Under Document Management. See below.\n\n![image.png](/t5/image/serverpage/image-id/348002iD2583D1A7B1BFD95/image-size/large?v=v2&px=999 \"image.png\")\n\n*** ** * ** ***\n\nThen we would edit our Parameters on the \"Workflow Parameters\" page. See below\n\n![image.png](/t5/image/serverpage/image-id/348003i19EABFFF5C56E8D7/image-size/large?v=v2&px=999 \"image.png\")\n\n*** ** * ** ***\n\nSince the latest update when I use the pencil icon to edit the parameter as shown below and select Save\n\n![image.png](/t5/image/serverpage/image-id/348005iBA03C0F9F6CBB220/image-size/large?v=v2&px=999 \"image.png\")\n\n*** ** * ** ***\n\nI get the following error:\n\n![image.png](/t5/image/serverpage/image-id/348008iFC0B2177AB00DFCD/image-size/large?v=v2&px=999 \"image.png\")\n\n*** ** * ** ***\n\nThe only work around found is to delete the Workflow (*Owner)* Parameter out of the Workflow on the \"Document Management Dashboard\" and also remove it from the \"Workflow Parameters\" page in Space Tools. *Then* re-added the Workflow (Owner) Parameter and update the Workflow on the \"Document Management Dashboard.\" The edited parameter field is detected and is now found on the \"Workflow Parameters\" page in Space Tools. We shouldn't have to do all of that. We should just be able to edit the Workflow Parameter fields from the \"Workflow Parameters\" page, but that part isn't working. This is a painful workaround and has caused many hours of extra work. Has anyone else had this issue since the latest update? If this is the wrong forum for this question, please point me in the right direction. Thank you.\n\nRespectfully,\n\nDeborah \n"
} | [
{
"author": "Kristian Klima",
"body": "Hi [@Deborah D_ Knapp](/t5/user/viewprofilepage/user-id/4291745) and welcome to the community.\n\nThis is the right forum to ask the question but perhaps not the best forum to get the answer that might require more details from your environment to solve - I speak as a user of two Comala apps.\n\nI recommend getting in touch with the Appfire (Comala) support team: <https://appfire.atlassian.net/servicedesk/customer/portal/11>\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Confluence-questions/New-Update-to-Comala-Doc-Mngmt-for-Data-Center-Receives-Error/qaq-p/2815672 | [
"confluence-data-center",
"data-center"
]
|
{
"author": "Bruce Lagatree",
"title": "Calendar events content are totally misaligned with calendar content - by about two days",
"body": "Calendar events content are totally misaligned with calendar content - by about two days.\n\nWhen an event is entered into the calendars across the enterprise (more than just one organization is affected) the event appears completely over to the right about two days.\n\ne.g.: For an event scheduled on the 2nd of a given month, the event bubble appears over to the right **near the** 4th or 5th of that month. This misalignment is consistently screwed up in all calendars across the enterprise - and it is NOT due to a time/day offset issue...it is clearly a misalignment in the httml coding, in my opinion. Everyone sees this screwed up misalignment - and it is screwed up regardless of the browser type used.\n\nAppreciate any solutions - if this is a known problem...THANKS!\n"
} | [
{
"author": "Nikola Perisic",
"body": "Welcome to the community [@Bruce Lagatree](/t5/user/viewprofilepage/user-id/4991712)\n\nIt does sound like a strange problem. I wanted to replicate the issue from my side, and I've selected the 2nd day of the month, but I haven't encountered with any of these issues.\n\n![Screenshot from 2024-09-18 22-05-08.png](https://community.atlassian.com/t5/image/serverpage/image-id/348013i284427CE655CF1E4/image-size/large?v=v2&px=999 \"Screenshot from 2024-09-18 22-05-08.png\")\n\nCould you please post a screenshot of the issue you are having and please blur out all of the sensitive informaton.\n",
"comments": [
{
"author": "Bruce Lagatree",
"body": "Here is a snap of the calendar events posted for 2 September, but showing up aligned with \\~ 5 September :\n\n![AtlassiAN Confluence Calendar Event Alignment Issue.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/348015i9D634B8D8E79CE36/image-size/large?v=v2&px=999 \"AtlassiAN Confluence Calendar Event Alignment Issue.JPG\")\n"
},
{
"author": "Nikola Perisic",
"body": "Are you using the Confluence Calendar feature or a third party app like Outlook?\n"
},
{
"author": "Bruce Lagatree",
"body": "Confluence\n"
},
{
"author": "Bruce Lagatree",
"body": "The calendars (Confluence) are still not lined up correctly with the calendar days.\n"
}
]
}
]
| https://community.atlassian.com/t5/Confluence-questions/Calendar-events-content-are-totally-misaligned-with-calendar/qaq-p/2815654 | [
"confluence-data-center",
"data-center"
]
|
{
"author": "Sharat chandra",
"title": "How to change the title from \"Questions\" to some other text",
"body": "Hi,\n\nI am new to confluence and its apps, i have recently installed Question for Confluences app and it shows up as \"Questions\" on the header, i would like to the text \"Questions\" to something else, please let know if that is possible.\n"
} | [
{
"author": "Eric Vook",
"body": "Hi Sharat, Welcome!\n\nI'm new to this community and have been using Confluence for under a year.\n\nMy suggestion to you is to go along with the standard names for things for a while, and keep a list of desired changes you might like.\n\nUsing an out-of-the-box setup makes your experience more comparable to others and fits in with existing documentation. You don't need to convert things like \"Questions\" into \"Ideas\" or \"HowTo articles\" into a \"FAQ\", when looking at documentation.\n\nFurthermore, you may discover that Confluence features are pretty well thought-out. As a perfectionist, I'm tempted to \"improve\" and \"adjust\" everything I use, and sometimes that detracts from seeing and enjoying the good that is there.\n\nLater, of course, it does make sense to customize as needed.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/How-to-change-the-title-from-quot-Questions-quot-to-some-other/qaq-p/1039794 | null |
{
"author": "Tanmay Gadkari",
"title": "How do I control or limit the questions that appear in the 'Related Questions' section?",
"body": "My organization has a large number of Confluence spaces dedicated to each group. We have recently used the Question List macro to build some sort of Troubleshooting section and would like to restrict content only from our space when folks are browsing through the topics.\n\nHowever, when I pull up an individual question that is built into our space, the right-hand side of the screen contains a 'Related Questions' section that shows questions with matching tags from ALL Confluence spaces within our organization.\n\nIs there any way we can disable that section entirely or limit the questions that appear there to those from our space based on matching tags?\n"
} | [
{
"author": "Marty",
"body": "Hi Tanmay,\n\nI think that related questions is based on an automatic algorithm, rather than configurable.\n\nThere are some open feature requests on our public issue tracker that you can vote for\n\n<https://jira.atlassian.com/browse/CQ-554>\n\n<https://jira.atlassian.com/browse/CQ-915>\n\nI hope that helps!\n",
"comments": [
{
"author": "Tanmay Gadkari",
"body": "Hi Martyn,\n\nThanks for your response. I am unable to view the two tickets that you've shared (guessing it's limited to the team working on it).\n\nIs there any way my space admin can remove that section entirely? Or is that also out of scope?\n"
},
{
"author": "Marty",
"body": "Hi Tanmay,\n\njira.atlassian.com is our public issue tracker, you should be able to register and then see the issue. [https://jira.atlassian.com/secure/Dashboard.jspa](https://jira.atlassian.com/secure/Dashboard.jspa?)\n\nI don't think it's possible to remove that section, but I am not a Confluence expert.\n"
}
]
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/How-do-I-control-or-limit-the-questions-that-appear-in-the/qaq-p/1009858 | null |
{
"author": "Malte Koppmann",
"title": "Can't save after editing a question",
"body": "Hey everybody,\n\nwhen i'm trying to save a questions after editing it (the question contain pictures), i will get the error: \"Error found in the content of the question\" and \"Error saving draft\". Even though the first time saving the question after creating it works without any errors.\n\nIf I remove all pictures I can save without any problems.\n"
} | [
{
"author": "Zak Laughton",
"body": "Hi Malte,\n\nInteresting that this issue *only* happens in the Questions app, and it *only*affects the question field.\n\nSince the scope of the issue is so specific, this is likely due to some sort of data corruption in the Questions app. In your logs, there are several \"cannot use file\"-type errors that point to a data issue, but the one that stands out to me is the line that includes this bit:\n\n```\nUnable to resolve the resource identifier IdAndTypeResourceIdentifier\n```\n\nIt looks like you may be affected by the issue addressed in this knowledge base article: [Unable to process](https://confluence.atlassian.com/confkb/unable-to-process-request-due-to-broken-reference-942839134.html)request[due to broken reference](https://confluence.atlassian.com/confkb/unable-to-process-request-due-to-broken-reference-942839134.html).\n\nFortunately, there are some things you can do to rebuild the data in cases like these. Here is what I would try:\n\n1. Take the steps described in the **Resolution** section of [Unable to process](https://confluence.atlassian.com/confkb/unable-to-process-request-due-to-broken-reference-942839134.html)request[due to broken reference](https://confluence.atlassian.com/confkb/unable-to-process-request-due-to-broken-reference-942839134.html) (rebuild the index in the application, rebuild the index from scratch)\n2. If the issue persists, try the steps on [How to clear Confluence plugins cache](https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html).\n\n*NOTE: The \"reindex from scratch\" and \"clear plugins cache\" steps will both require restarts.*\n\nLet us know how it goes! \n-- Zak\n",
"comments": [
{
"author": "Malte Koppmann",
"body": "Hi Zak,\n\nsadly I wasn't able to resolve the problem. But I noticed the error only occurs when the questions was asked in a space. If the question isn't part of a space, I'm able to edit and save the question. If nothing is attached to the question the error doesn't occur, even when the question was asked in a space.\n\nI also noticed, I've got a large number of empty drafts. I'm not able to delete a draft or to continue one. If I try to continue any draft, I'll get a \"Page not found\".\n\n-Malte\n\n![Con-Drafts.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/48277iD80E0DE45D322B1F/image-dimensions/804x404?v=v2 \"Con-Drafts.PNG\")\n"
}
]
},
{
"author": "Zak Laughton",
"body": "Hi Malte!\n\nSince this only happens when pictures are included, it sounds like there might be an issue with Confluence saving files. Unfortunately, it's difficult to know without a bit more information.\n\n* Do you receive an error when you try to attach files to a Confluence page?\n* Do you see any errors show up when this happens in \\<confluence-home\\>/logs/atlassian-confluence.log?\n* Do you see any errors show up in the **Network** or **Console** tabs of the browser developer tools when triggering this error?\n\n-- Zak\n",
"comments": [
{
"author": "Malte Koppmann",
"body": "delete\n"
},
{
"author": "Malte Koppmann",
"body": "delete\n"
},
{
"author": "Malte Koppmann",
"body": "delete\n"
},
{
"author": "Malte Koppmann",
"body": "delete\n"
},
{
"author": "Malte Koppmann",
"body": "Hi Zak,\n\nI don't get any errors while attaching a file. But I found multiple errors in the log file.\n\nThe error only occurs when editing a questions, when editing an anwser everything works fine.\n\n[Errors](https://www.dropbox.com/s/h6h9ypa357b9gga/error-confluence.txt?dl=0)\n\n-Malte\n"
}
]
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Can-t-save-after-editing-a-question/qaq-p/1027028 | [
"editor",
"error"
]
|
{
"author": "JPMorgan Chase ADTools team",
"title": "Issue with Use Confluence macros with questions",
"body": "Hi Team,\n\nWe installed questions for confluence 2.6.15 on confluence Dc 6.6.7 and the basic functionality of asking questions withing the space works fine.\n\nHowever, we are not clear how the functionality \"Confluence macros with questions\" works as described in the wiki : <https://confluence.atlassian.com/questions/integrate-questions-with-your-spaces-407724495.html>\n\nAccording to the documenation, i created \"Ask a question\" button from template, but it doesnot give an option to ask a question as described. It simply opens a blank screen when we click on it. please verify and let us know if any changes needs to be made on the template.\n\nThanks,\n\nbhargavi.\n"
} | [
{
"author": "Diego",
"body": "Hello there Bhargavi!\n\nThis issue is known and reported here:\n\n**[CONFSERVER-54005 \\| Template doesn't work with the \"Ask a question\" template from Confluence questions](https://jira.atlassian.com/browse/CONFSERVER-54005)**\n\nThe workaround that I could find for this situation was this:\n> 1. Click the **Ask a Question** button\n> 2. Let the window open\n> 3. Click the **close** option\n> 4. Click the Ask a Question button again\n\nDoing this should open the question creation!\n",
"comments": [
{
"author": "JPMorgan Chase ADTools team",
"body": "Thanks Diego!\n\nWorkaround seems to work but the ideal solution would be creating a question in the first attempt. Looking forward for the permanent fix.\n\nThanks for all the help!\n"
}
]
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Issue-with-Use-Confluence-macros-with-questions/qaq-p/1001250 | null |
{
"author": "Komal Mathur",
"title": "Questions Plugin for Confluence - can I restrict users from creating a topic",
"body": "Is it possible to enforce users to pick only a topic that was already created (by admins) and not create a topic when they ask a Question.\n"
} | [
{
"author": "Komal Mathur",
"body": "Hi Jared,\n\nWhere do i find the \"Only include questions with\" property\n\nv2.6.15\n",
"comments": [
{
"author": "Jared Brenner",
"body": "Our team uses Confluence Server 6.12.2, so it's possible this is different for you:\n\n![Questions list.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/44374i019978354B1C1BA3/image-dimensions/273x355?v=v2 \"Questions list.PNG\")\n"
}
]
},
{
"author": "Jared Brenner",
"body": "Hi Komal,\n\nThe Topics field in the Questions macro \"Ask a Question\" dialog can be prepopulated with any topics you add in the editor, but it's just a string field. Users still have the ability to edit the topic when they enter their questions. You may need to write a user macro if you wish to limit that functionality.\n\nAnother option to consider is setting the \"Only include questions with\" property to \"any topic below\" and entering the approved topics in the text field. Then the macro will only display questions with those topics.\n\nGood luck!\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Questions-Plugin-for-Confluence-can-I-restrict-users-from/qaq-p/996755 | null |
{
"author": "Jos van Reusel",
"title": "Where are the settings for 'Questions for Confluence'",
"body": "We're trying out 'Questions for Confluence' so I'm setting up access etc as per the quick start guide. I'm looking for the settings as mentioned [here](https://confluence.atlassian.com/questions/permissions-407724476.html) (and also linked [here](https://confluence.atlassian.com/questions/permissions-407724476.html#Permissions-RepBasedPermissions)) but I'm unable to find them anywhere. From my Confluence main menu (left navbar) I'm able to go to settings (the gears), then I see 'General configuration' but that's it. On the right some Confluence settings are shown but I can not find the Questions specific stuff anywhere. I've tried some other possible entries (like user, groups etc) but to no avail. Has this stuff been moved somewhere else or are the depricated...?\n\nI'm using the 30 day trial license on Confluence cloud and I'm site admin. Any help would be greatly appreciated.\n"
} | [
{
"author": "Jared Brenner",
"body": "Hi Jos,\n\nThose instructions are for Confluence Server 2.6. [Here](https://confluence.atlassian.com/questionscloud/permissions-738361787.html) are the instructions for Confluence Cloud. Many of Atlassian's support pages have a toggle in the top right corner to switch between Cloud and Server, so you'll want to verify the product before reading the instructions.\n\nGood luck!\n",
"comments": null
},
{
"author": "Jos van Reusel",
"body": "That was pretty silly of me. Beginners mistake. Thanks for setting me straight.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Where-are-the-settings-for-Questions-for-Confluence/qaq-p/995385 | null |
{
"author": "Norman Wankowski",
"title": "How to change \"questions\" in the side bar to a different language",
"body": "Hi, I switched my confluence to German language, but it didn't change all items.\n\nIt still says QUESTIONS in my side bar and the questions module is still in English although it should be German.\n\nAny idea how to change that?\n"
} | [
{
"author": "Amith Mathur _Appfire_",
"body": "Hi [@Norman Wankowski](/t5/user/viewprofilepage/user-id/2633719),\n\nDid you change the language in the user profile or from the General Configuration --\\> Languages ?\n\nWe have tested it and it does change the name of Question to Fragen.\n\n![Screen Shot 2019-01-30 at 4.20.25 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/44078i04CF9C8879D3B3C4/image-dimensions/160x69?v=v2 \"Screen Shot 2019-01-30 at 4.20.25 PM.png\") \n\nThanks, \nAmith Mathur\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/How-to-change-quot-questions-quot-in-the-side-bar-to-a-different/qaq-p/993432 | [
"developer"
]
|
{
"author": "MorganC",
"title": "How do I constrain question topics to a single space?",
"body": "We started using Questions for Confluence about three years ago for a very large project--it quickly became unwieldy and we stopped using it for that reason. However, we have a new project now that we think would be a good candidate for Questions. The problem is, we have all those hundreds of topics and questions in the space already and we don't necessarily want to lose them.\n\nSo...is there some way to restrict a new topic set/question set to a single Confluence space? There will be some overlap in naming conventions, but we don't want any of the old questions to appear. \n\nThe documentation isn't very clear on this point. Any help most welcome. Thanks.\n"
} | [
{
"author": "Shannon S",
"body": "Hi Morgan,\n\nThis is not currently possible, but we have a feature request for it:\n\n* [CONFSERVER-51707](https://jira.atlassian.com/browse/CONFSERVER-51707) *Hide the ability to ask questions globally (or hide global questions) - enforce all questions to belong to a space*\n\nIn addition, you should be aware that if you archive a space in Confluence, questions associated with that space will still appear.\n\nPlease feel free to vote on the above feature request, and watch it in order to see any updates.\n\nRegards,\n\nShannon\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/How-do-I-constrain-question-topics-to-a-single-space/qaq-p/991442 | null |
{
"author": "Jan",
"title": "Creating a question from questions macro with limited options?",
"body": "When adding the questions macro to a page, you have the option to add a button for asking questions. Questions via this button will be assigned to the space where the macro was embedded.\n\nUsing this button for asking a question you do not see the full dialog as in the questions view, where you can add links, formatting, images and so on. \n\nIs it possible to get to the full questions dialogue from the macro somehow? Or can I add a link which will create a question automatically assigned to the space in the full dialogue?\n\nThanks for any hint.\n"
} | [
{
"author": "Shannon S",
"body": "Jan,\n\nI think it should default to the space you're including in the Questions List macro, but you can also try the linking as outlined in the thread below:\n\n* [Solved: Where do I find a macro to include an \"Ask a Question\" button?](https://community.atlassian.com/t5/Confluence-questions/Where-do-I-find-a-macro-to-include-an-quot-Ask-a-Question-quot/qaq-p/643852)\n\nCheck out Alice's reply from our team above.\n\nCould you try that and see if it helps you at all?\n\nRegards,\n\nShannon\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Creating-a-question-from-questions-macro-with-limited-options/qaq-p/989760 | null |
{
"author": "Andrew _Zim_ Zimmerman _Appfire_",
"title": "How do I see all Topics in Questions for Confluence?",
"body": "Hi there! My organization uses Confluence Server 6.12.2 and we have Questions for Confluence 2.6.15.\n\nFor some reason, when I navigate to Questions\\>Topics, I only see 8 Topics when I know we have way more than that. When I search for known Topics, nothing displays. Only those initially displayed 8 are searchable in the Topics tab.\n\nI am a Confluence administrator, and we have no \"Featured Topics.\"\n\nHow can I view just a list of all the Topics in our Confluence instance? I need to edit a few and provide descriptions/make some featured. However, since they don't appear when searching for them in the Topics tab, I don't know how to get to the edit function.\n\nThanks for any help! Is this a bug I just missed?\n"
} | [
{
"author": "Andrew _Zim_ Zimmerman _Appfire_",
"body": "Yes, it seems that rebuilding the search index, solved this issue.\n",
"comments": [
{
"author": "Vasileios Mantikos",
"body": "Hi [@Andrew _Zim_ Zimmerman _Appfire_](/t5/user/viewprofilepage/user-id/58621), may I ask how do you rebuild the search index?\n"
},
{
"author": "Andrew _Zim_ Zimmerman _Appfire_",
"body": "Hi [@Vasileios Mantikos](/t5/user/viewprofilepage/user-id/4720798) - at the time I wrote this I was on Confluence Server. Here is the [Atlassian documentation.](https://confluence.atlassian.com/doc/content-index-administration-148844.html)\n"
},
{
"author": "Vasileios Mantikos",
"body": "Hi [@Andrew _Zim_ Zimmerman _Appfire_](/t5/user/viewprofilepage/user-id/58621) , thank you for responding. In our case the problem was that the \"Questions\" space had been archived. Once restored, the topics returned to the tab.\n"
},
{
"author": "Andrew _Zim_ Zimmerman _Appfire_",
"body": "Hi [@Vasileios Mantikos](/t5/user/viewprofilepage/user-id/4720798)\n\nExcellent! I'm glad you were able to solve your mystery.\n\nHappy Confluence'ing.\n\n-Andrew\n"
}
]
},
{
"author": "Andrew _Zim_ Zimmerman _Appfire_",
"body": "Would rebuilding the search index within the Admin General Config settings be a possible solution here?\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/How-do-I-see-all-Topics-in-Questions-for-Confluence/qaq-p/987989 | [
"confluence-app",
"confluence-server"
]
|
{
"author": "Frank Connolly",
"title": "How can I see what version of Confluence Questions I have?",
"body": "I can see the version of Confluence I am running via the ? Help icon \\> About, however, I can not find where the version of Questions is listed.\n"
} | [
{
"author": "Jakub Hanak",
"body": "Hello [@Frank Connolly](/t5/user/viewprofilepage/user-id/1876086),\n\nGo to Confluence --\\> Settings --\\> Manage Apps.\n\nThere you should see all the apps installed, after clicking on it you should be able to see the version.\n\nHave a good day,\n\nJakub\n",
"comments": [
{
"author": "Frank Connolly",
"body": "The only Settings option I see is within my own profile in the top right. I am not an admin user - perhaps I need this level of permission to see the Settings --\\> Manage Apps options?\n"
},
{
"author": "Jakub Hanak",
"body": "Yes, you need to be either Confluence Administrator or System Administrator (not sure which one now) to see this option.\n\n![manageapps.png](https://community.atlassian.com/t5/image/serverpage/image-id/42461i67257B4B93B7F584/image-size/large?v=v2&px=999 \"manageapps.png\")\n\nBest regards,\n\nJakub\n"
},
{
"author": "Frank Connolly",
"body": "I was able to get an admin to confirm my version - thanks!\n"
}
]
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/How-can-I-see-what-version-of-Confluence-Questions-I-have/qaq-p/981066 | null |
{
"author": "Duarte Ramos",
"title": "I cannot see the \"Ask a question\" option on Confluence",
"body": "I want to add the option for users to ask questions on a page.\n\nI go to macros / other macros / (don't have a question list option)\n\nI also try to go to Create a Template (but also do not see ask a question as an option)\n"
} | [
{
"author": "Brant Schroeder",
"body": "If you have purchased questions for confluence and installed it you should see Questions in the navigation. When you click that link it will take you to the questions for confluence area and you can submit a question there.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/I-cannot-see-the-quot-Ask-a-question-quot-option-on-Confluence/qaq-p/967621 | null |
{
"author": "Alberto Azambuja",
"title": "Endpoint for Confluence Questions Rest API returns 404",
"body": "The endpoint defined on the documentation for the REST API of Confluence questions does not work\n\n<https://docs.atlassian.com/confluence-questions/rest/index.html>\n\nUsing Confluence Cloud and attempting on:\n\nhttps://{{host}}/rest/questions/1.0/question\n\nhost = tourradar.atlassian.net\n"
} | [
{
"author": "Alberto Azambuja",
"body": "Got a reply from Support.\n\nUnfortunately, the REST API for **Confluence Cloud Questions** has been deprecated as outlined in our latest update [https://developer.atlassian.com/cloud/confluence/](https://developer.atlassian.com/cloud/confluence/ \"latest update\")\n",
"comments": null
},
{
"author": "Thomas Deiler",
"body": "Dear [@Alberto Azambuja](/t5/user/viewprofilepage/user-id/1321805),\n\nwhat does it mean \"doesn't work\"? Can you post the reply? What was your request? Something like\n\n```\nGET https://tourradar.atlassian.net/rest/questions/1.0/question\n```\n\nWhich parameters did you send?\n\nSo long\n\nThomas\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Endpoint-for-Confluence-Questions-Rest-API-returns-404/qaq-p/962692 | null |
{
"author": "Christina Trocco",
"title": "Disable questions for spaces in Confluence Cloud version",
"body": "Our company is currently trialing Questions for Confluence (Cloud). It seems like a lot of the questions we are getting should be seen by everybody and not just limited to a space. Having questions asked in different spaces without the ability to move them to the appropriate space is causing some disorganization. Is there a way to disable questions for spaces, and just have the ability to only ask global questions? I've tried looking at the \"manage add-ons\" section, but it doesn't seem like there are any settings for the Questions for Confluence add-on. Thank you for your assistance.\n"
} | [
{
"author": "Stephen Sifers",
"body": "Hello Christina,\n\nCongratulations on trying out Confluence Questions! It is a great tool that makes it easy to generate FAQ and have simple collective help to answer questions.\n\nAs far as moving questions to another space, there are a few steps to simply move a question to another space. Here are those steps:\n\n1. Navigate to the question\n2. Select Edit within the question\n3. Within the editor, in the top center/right, select the drop-down and choose a new space.\n4. Select save once you have your space selected.\n5. Your question has been moved to another space.\n 1. ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/41307iD6A758FADEDF9095/image-dimensions/467x259?v=v2 \"image.png\")\n\nAs far as removing questions from a space, there is not a simple option to disable questions from a space. For Confluence Cloud there are currently no options to modify the CSS stylesheets to manipulate the dropdown.\n\nFor Confluence server; You can, however, apply a CSS stylesheet to remove the side Questions link, but this will not stop users from asking questions in space using the space picker. The CSS for this would be:\n\n```\n#Remove Sidebar link from space\n.acs-nav-item.cq-space-sidebar-link{ ?\ndisplay: none; ?\n} ?\n```\n\n(**For Confluence Server Only**) If you wanted to disable all questions from being asked within a space then you can disable 2 parts of the Question Add-on which will create questions at the top level. SImple display the following modules:\n>\n> ##### **Space picker for ask question form**(cq.ask.question.space.picker) {#toc-hId-1261911297}\n>\n> ##### **Space picker for edit question form**(cq.editquestion.space.picker) {#toc-hId--1290245664}\n>\nTo do this, see how to disable a Confluence Server add-on at [Disabling and enabling apps.](https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html)\n\nAll newly created questions will now be stored at the top level. This will not impact already asked questions. This will also disable your ability to move questions to another space as well (If you want to be able to move a question to a space on edit then leave the 2nd line enabled).\n\nI hope this helps to provide guidance on moving questions are options for removing the links or adjusting where questions will be asked.\n\nRegards, \nStephen Sifers \n\nNote; This post has been updated to clarify a miscommunication between Confluence Cloud and Server products. Only Confluence Server (At the time of this post) is able to apply CSS Stylesheets and disable add-ons/apps.\n",
"comments": [
{
"author": "Christina Trocco",
"body": "Thanks for the information, Stephen.\n\nI'm currently a site admin, but I cannot edit questions for other users. Is there a reason for that? This would be a great option for us if I was able to do this.\n\nAlso, where would I go about customizing the CSS and adding modules? My company uses Confluence Cloud, and I don't see an option to use CSS.\n"
},
{
"author": "Stephen Sifers",
"body": "Hello again Christina,\n\nTo move a question, you need to ensure you have space admin permissions for the space the question was asked in. If you do have this permission, and you're still unable to move the question then can you test the following:\n\n1. Create a test question in the same space.\n2. Edit the question\n3. See if you have an option to move it, take a share a screenshot of the question please.\n\nAs far as CSS goes, you may only create CSS stylesheets within Confluence server. I should have clarified this in my previous answer above. Confluence Cloud does not offer custom CSS stylesheets.\n\nRegards, \nStephen Sifers\n"
},
{
"author": "Christina Trocco",
"body": "![ConfluenceQuestionsNoSpaceOption.png](https://community.atlassian.com/t5/image/serverpage/image-id/41815i541D78C6E321ACF3/image-size/large?v=v2&px=999 \"ConfluenceQuestionsNoSpaceOption.png\")\n\nI have site admin privileges and space admin for all spaces as I created all of them. As you can see from the above screenshot of a Confluence question, there is no space moving option in the top-right corner. Also, I do not see the edit link for questions from other users. I only see the edit link when the question was asked by me.\n\nAre the options you referred to only available in the Confluence Server instance? It would be great if these were also available in Confluence Cloud. Thank you.\n"
},
{
"author": "Stephen Sifers",
"body": "Hello again Christina,\n\nSo I just re-tested and verified you're no longer able to move questions within Confluence Cloud. The functionality of moving questions is still available within Confluence server though (although it won't mean much for your issue).\n\nWith this said, there is a feature request to bring this functionality to Confluence Cloud. You may find that request at [CONFCLOUD-57117](https://jira.atlassian.com/browse/CONFCLOUD-57117). We would suggest you vote and watch this request to receive future updates of its status.\n\nRegards, \nStephen Sifers\n"
}
]
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Disable-questions-for-spaces-in-Confluence-Cloud-version/qaq-p/966921 | [
"confluence-cloud"
]
|
{
"author": "Jay",
"title": "Confluence - who receives email notification?",
"body": "We have about 50 users. How can I make sure everyone is receiving notifications when a question is asked?\n"
} | [
{
"author": "Fabienne Gerhard",
"body": "Hi [@Jay](/t5/user/viewprofilepage/user-id/1371478) - I totally agree with [@Bastian Stehmann](/t5/user/viewprofilepage/user-id/1186496) - another idea would be to integrate Questions on your dashboard and/or on every Space starting page. Make questions present for everyone :)\n",
"comments": null
},
{
"author": "Bastian Stehmann",
"body": "Hi [@Jay](/t5/user/viewprofilepage/user-id/1371478),\n\nI don't think, that you can make sure that everyone receives the notification by an administrative setting. If your users do not look at the questions, this is more a cultural problem, that you want to try with software. And this usally does not work good.\n\nIn my opionon there are two ways to achieve what you want, but both includes your users.\n\n\\* Every of your users can use the \"Watch All\" Function and will then be notified of new questions.\n\n\\* Or you tell your users, that they should have a look at the questions regularly.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Confluence-who-receives-email-notification/qaq-p/962388 | null |
{
"author": "Yaacov Weingarten",
"title": "Is there a way to provide delete permission to a specific user for Questions?",
"body": "We have a user who is our \"Top expert\" in Questions. He is not an Administrator of the Confluence Spaces, but needs to permissions to delete answers, identified as SPAM, from the Questions. How can I provide this ability without making him a Confluence administrator?\n"
} | [
{
"author": "Shannon S",
"body": "Hello Yaacov,\n\nIn Confluence Questions the only way for a user to be able to delete other questions is indeed to be a Confluence Administrator. See [Questions for Confluence Permissions](https://confluence.atlassian.com/questions/permissions-407724476.html) for more details.\n\nWe have a feature request at [CONFSERVER-48392](https://jira.atlassian.com/browse/CONFSERVER-48392) asking for more granular permissions for Questions. Please vote on the request to show your support and add a comment there with your use case.\n\nThank you for your understanding!\n\nRegards,\n\nShannon\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Is-there-a-way-to-provide-delete-permission-to-a-specific-user/qaq-p/946057 | [
"permission"
]
|
{
"author": "Quinn Cervantes-Prevo",
"title": "Questions not appearing after a Rebuild from scratch of the Index. Do I need to restore?",
"body": "We had issues where only some of the questions weren't appearing in some of our spaces. We attempted to complete a UI driven rebuild of the content index, and that failed due to an OOM received. It was decided to adjust our heap and rebuild from scratch our content index. Now we can only see \\~15 questions overall. We see there are questions that have been asked, and the only way to view those old ones, is if there is a direct link reference elsewhere in a page.\n\nShould we restore our index directory or question directory at this point? Is there another index we should complete?\n"
} | [
{
"author": "Shannon S",
"body": "Hi Quinn,\n\nCould you first try to rebuild your index from scratch and see if that helps?\n\n* [How to Rebuild the Content Indexes From Scratch on Confluence Server](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html)\n\n> The method for rebuilding the content index from scratch will vary depending on your version of Confluence.\n>\n> ### For Confluence 5.6 and Above {#toc-hId-1653214242}\n>\n1.\n > Shut down Confluence\n2.\n > Perform a safety backup of the following two directories to a different location:\n > * `<confluence-home>/index/`\n > * `<confluence-home>/journal/` \n3.\n > Delete the two original directories:\n > * `<confluence-home>/index/`\n > * `<confluence-home>/journal/`\n4.\n > *(Optional):* If your `journalentry` table is very large (10000+ entries) we recommend that you delete the contents of this table to shorten the rebuild time. \n > [Click here for instructions...](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html#) \n5.\n > Start Confluence\n6.\n > Navigate to **Confluence Admin \\> Content Indexing** and click \"Rebuild\"\n7.\n > *(Optional)*: If desired, restore the following directories from your backup from Step 2:\n *\n > `<confluence-home>/index/plugin` - this is where the [Usage Tracking plugin](https://ecosystem.atlassian.net/wiki/display/USGTRK/Confluence+Usage+Tracking+Plugin;jsessionid=436EA28FDC2261B6AC414C73B07F3A8F) stores the usage statistics\n *\n > `<confluence-home>/index/edge` - this is where popularity data for regular content is stored\n *\n > `<confluence-home>/index/questions-edge` - this is where [Confluence Questions](https://www.atlassian.com/software/confluence-questions) stores popularity data\n\nIf you have trouble getting your questions back with that, please let me know your Confluence version as well as CQ version and what error messages you were seeing when the indexing failed.\n\nShannon\n",
"comments": [
{
"author": "Quinn Cervantes-Prevo",
"body": "That is what we tried and got us in a worse state of only seeing questions that had been posted within a day. We resolved most of our issue with just completing another rebuild via UI a day later.\n"
},
{
"author": "Shannon S",
"body": "Thank you for confirming, Quinn. I apologize that I missed that you had done that as well.\n\nCan you confirm which parts of your issue are still not resolved?\n\nRegards,\n\nShannon\n"
},
{
"author": "Stephen Hayden",
"body": "What was the resolution to this?\n"
},
{
"author": "Shannon S",
"body": "Stephen,\n\nI believe the majority of their issues were resolved with a second rebuild, via the UI:\n\n* [How to rebuild the content indices](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html?_ga=2.77083346.657890034.1552324070-1686092760.1551948823)\n\nIt's not clear to me what the other issues were and if they were resolved in the end, but I would try both the UI rebuild and a rebuild in the filesystem.\n\nRegards,\n\nShannon\n"
},
{
"author": "Stephen Hayden",
"body": "Indeed, just rebuilding again did it. Thanks Shannon.\n"
},
{
"author": "Shannon S",
"body": "Glad to hear, Stephen!\n\nTake care and have a pleasant weekend.\n\nRegards,\n\nShannon\n"
}
]
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Questions-not-appearing-after-a-Rebuild-from-scratch-of-the/qaq-p/951172 | null |
{
"author": "MGear",
"title": "Questions for Confluence (Cloud) - performance and integration",
"body": "We want to try the cloud product, but have following questions\n\n* How performance looks like? e.g. any performance limitation on the number of questions/answers/comments\n* Are there any API available for import/export questions/answers?\n"
} | [
{
"author": "Daniel Eads",
"body": "Hey Kevin,\n\nUnfortunately there's no API for the Cloud version of Questions for Confluence right now. Once upon a time we did have one (and some documentation you can still find points to one) but a re-architect of the app on Cloud left it without a user-accessible API.\n\nHowever, as far as I know there are no limits on the number of questions, answers, or comments you can have. We have many questions on our own instance at Atlassian that go very deep! One use-case example for us is generating questions to ask during on-stage events - each question for the person on-stage is an Answer, and people vote on which ones they want to get raised on-stage.\n\nCheers, \nDaniel \\| Atlassian Support\n\nP.S. I saw your question about Slack integration as well and am looking to get you an answer from a product manager!\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Questions-for-Confluence-Cloud-performance-and-integration/qaq-p/930955 | null |
{
"author": "B",
"title": "Using Confluence, how can I create a space which people can type in questions and then select user",
"body": "Dear Atlassian community experts,\n\nPlease can you assist me in creating a space within confluence where people can type in questions and click a submit button. The question should then be sent via email to a specific person so that they can answer it and ideally question and answer should then appear on a faq page in confluence. The person who asks the question doesn't necessarily know who would answer it, thereby I would like to put an algorithm (drop-down menu) that automatically sends questions from a certain category to a certain person.\n\nThank you guys very much!!\n\nB\n"
} | [
{
"author": "Kurt Klinner",
"body": "[@B](/t5/user/viewprofilepage/user-id/2304353)\n\nHi\n\ndid you every take a look qt questions for confluence?\n\n<https://www.atlassian.com/software/confluence/questions>\n\nCheers\n\nKurt\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Using-Confluence-how-can-I-create-a-space-which-people-can-type/qaq-p/942494 | null |
{
"author": "Burke Autrey",
"title": "3 places for Questions is confusing my users and they are not getting notifications of all questions",
"body": "My users are entering questions in the QC space and in my FW space. It's confusing because they aren't watching both spaces and I can't make them watch both. You'll see below that I'm referring to two recent questions... a \"Deltek\" question and a \"Procurement\" question. I see both in the globalQuestionsViewer link but only see one or the other when I go to the questions page in the QC space and FW space. I REALLY need to prevent them from going to multiple places to ask questions.\n\nWhich should I pick and how do I restrict them from going to the other one?\n\n<br />\n\n\\*this one shows the top experts, has both questions and appears in the FW space. \nhttps://\\[company\\].atlassian.net/wiki/plugins/servlet/ac/com.atlassian.confluence.plugins.confluence-questions/globalQuestionsViewer?ac.com.atlassian.confluence.plugins.confluence-questions.path=/questions-bootstrap\n\n\\*has Deltek question. no procurement question. in CQ space. \nhttps://\\[company\\].atlassian.net/wiki/display/CQ/customcontent/list/ac%3Acom.atlassian.confluence.plugins.confluence-questions%3Aquestion?ac.com.atlassian.confluence.plugins.confluence-questions.path=/questions-bootstrap\n\n\\*has procurement question but no Deltek question. In FW space. \nhttps://\\[company\\].atlassian.net/wiki/display/FW/customcontent/list/ac%3Acom.atlassian.confluence.plugins.confluence-questions%3Aquestion?ac.com.atlassian.confluence.plugins.confluence-questions.path=/questions-bootstrap\n\nBurke\n"
} | [
{
"author": "Burke Autrey",
"body": "Adding to my own question... Seems like what I'd need to be able to do is \"hide\" the question section in ALL other spaces besides the Questions space. To do this I would need the ability to change the style sheet to remove the space picker when the user is asking a question and I'd need to remove the \"Questions\" link in the sidebar of the space.\n\nBut I don't think I can do any of that because I'm on Cloud. Right?\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/3-places-for-Questions-is-confusing-my-users-and-they-are-not/qaq-p/929692 | [
"confluence-cloud"
]
|
{
"author": "Shengyu Chen",
"title": "Build user community using Confluence and JIRA",
"body": "I really like how you guys created this Atlassian Community for FAQ, Forum, interest groups, user guides, playbook and everything. From what I have observed, everything seems to be built on top of Confluence and JIRA core with customization. I'd like to build something similar for my product. All my product documentation, cases + tickets are on JIRA + Confluence. So far I will just keep this community to the product partners ( people who will deploy the product and manage the product at client for us). My basic use case is to:\n\n1. Have a gated access to these support documentation/resources for these users\n\n2. Give some of these professional services team the ability to create FAQ documents themselves on an ongoing basis.\n\n3. Have some landing page + navigation similar to your community page\n\n4. Hopefully in the future, build the reddit like forum or your forum for more types of users including clients themselves.\n\nI am wondering if these use cases are feasible? Where and how should I start?\n\nThanks a bunch!\n"
} | [
{
"author": "Nic Brough -Adaptavist-",
"body": "Actually, no.\n\nThe last version of Community (called Answers) was Confluence Questions. This platform is \"Lithium\"\n\nLithium doesn't have much integration with the Atlassian products. If your users are working in Jira and Confluence, I'd strongly recommend continuing there and looking at adding Questions and maybe service desk for your end-users.\n",
"comments": [
{
"author": "Shengyu Chen",
"body": "Thanks for the fast reply. Is this the Lithium you are talking about? [https://www.lithium.com/products/online-communities/](https://www.lithium.com/products/online-communities/?)\n\nFrom the screenshot that was provided, it seems pretty plain and boring though.\n"
},
{
"author": "Nic Brough -Adaptavist-",
"body": "Yup. Atlassian have some developers customising it for us. But it is independent of their products - the only integration so far is the ID system (Atlassian accounts)\n"
}
]
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Build-user-community-using-Confluence-and-JIRA/qaq-p/926059 | null |
{
"author": "Bill",
"title": "What DB Table Are \"Questions for Confluence\" Questions Stored In?",
"body": "Title pretty much says it all. I'm hoping that someone can just give me the name or I'll end up having to explore the entire schema looking for it :)\n"
} | [
{
"author": "Daniel Eads",
"body": "Hey Bill,\n\nI realize this question is a year and a half old at this point, but just wanted to provide an answer.\n\nThe tables for Questions for Confluence are stored in the database with the prefix **AO_B1DBB9** . We have a large [list of the AO table prefixes and the plugins they go with on this Community article](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-check-your-Add-On-app-database-usage-Active-Objects-AO/ba-p/1043944).\n\nAdditionally, if you've still got a particular plugin installed that you're curious about, you can navigate to the following URL on your server instance and get a a breakdown of what tables are used by which plugin in Confluence:\n\n```\nhttps://<your-confluence>.<your-company>.com/plugins/servlet/active-objects/tables/list\n```\n\nCheers, \nDaniel\n",
"comments": null
},
{
"author": "Ting _Chiou Ting Teh_",
"body": "The Q\\&A stores data in following tables: \n- **AO_B1DBB9_ACCEPTANCE** \n- **AO_B1DBB9_BOUNTY** \n- **AO_B1DBB9_VOTE** \n- **CONTENT** \n- **BODYCONTENT**\n\nReferences:\n\n* [How to get data on usage of Confluence Questions](https://confluence.atlassian.com/cqkb/how-to-get-data-on-usage-of-confluence-questions-940691047.html)\n* [How to export Confluence Questions data](https://confluence.atlassian.com/cqkb/how-to-export-confluence-questions-data-1085207834.html)\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/What-DB-Table-Are-quot-Questions-for-Confluence-quot-Questions/qaq-p/918039 | null |
{
"author": "Muri ?Thomas? Muranaka",
"title": "Is there a moderator function in Questions for Confluence?",
"body": "I would like to manage tags (rename, delete, add to or remove from questions) and edit questions and answers as a Moderator. But it seems that you need to be Confulence Administrator to do that. Or am I missing someting?\n"
} | [
{
"author": "Fabienne Gerhard",
"body": "Hi [@Muri \"Thomas\" Muranaka](/t5/user/viewprofilepage/user-id/1646418) - welcome to community.\n\naccording to documentation the only way to edit questions, change topics etc. is for experts - [see here](https://confluence.atlassian.com/questions/permissions-407724476.html#Permissions-AllowexpertstocuratequestionsandanswersRepBasedPermissions) or when you're admin.\n\nOur solution is - we created a questionmaster as an account for questions only. Questionmaster is admin and can post questions (which arrive via mail or postcards (you're reading right, people in production don't have computer access)) change topics aso.\n\nMaybe something similar to this you can create an account that answers questions called Moderator (with admin rights).\n",
"comments": [
{
"author": "Muri ?Thomas? Muranaka",
"body": "Thank you for your reply. So there is no other way to have Questions moderators without granting them admin permissions. Would like to see this in a future update!\n"
},
{
"author": "Fabienne Gerhard",
"body": "I'm totally with you - another solution might be an individually programmed solution....\n\nOnly other solution is to open **Reputation Based Permissions**and users can earn points which they need to make different actions like topic changing, downvote etc. See link above :)\n"
}
]
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Is-there-a-moderator-function-in-Questions-for-Confluence/qaq-p/915096 | [
"atlassian-marketplace"
]
|
{
"author": "Micha?l Merkel",
"title": "Unable to vote with Confluence Questions",
"body": "Hi,\n\nWe just added Questions for Confluence plugin to our \"self hosted\" instance of Confluence.\n\nEverything seems to be working fine except that we cannot use the vote feature.\n\nEach time we try to vote we received an http 500 error from the REST API :\n\nhttps://\\*\\*\\*\\*/rest/questions/1.0/question/26314816/vote/up\n\nWe checked that the option to restrict user actions based on reputation is not enabled before posting.\n\nThe error received is :\n\n```\n{\"status-code\":500,\"stack-trace\":\"java.lang.NullPointerException\\n\\tat com.atlassian.plugins.rest.common.security.jersey.XsrfResourceFilter.mediaTypeToString(XsrfResourceFilter.java:91)\\n\\tat com.atlassian.plugins.rest.common.security.jersey.XsrfResourceFilter.isXsrfable(XsrfResourceFilter.java:76)\\n\\tat com.atlassian.plugins.rest.common.security.jersey.XsrfResourceFilter.filter(XsrfResourceFilter.java:54)\\n\\tat com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:277)\\n\\tat com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\\n\\tat com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)\\n\\tat com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\\n\\tat com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)\\n\\tat com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)\\n\\tat com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)\\n\\tat com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)\\n\\tat com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)\\n\\tat com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)\\n\\tat com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)\\n\\tat com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)\\n\\tat com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)\n```\n\nCan somebody help us please, we're stuck using the plugin without the voting feeature.\n\nThanks.\n\nRegards.\n"
} | [
{
"author": "Fabienne Gerhard",
"body": "Hi [@Micha?l Merkel](/t5/user/viewprofilepage/user-id/2088773)\n\nsounds a little bit like our problem at the beginning with questions addon.\n\nDo you use SSO? We had the problem that our SSL certificate didn't fit together with the app we were running for SSO. Could this be your problem too?\n",
"comments": [
{
"author": "Micha?l Merkel",
"body": "Hi [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720),\n\nThank you for the quick reply.\n\nWhat king of SSO ? Between Confluence and the Questions plugin ?\n\nI did not find any configuration related to Questions plugin neither to define login/password or SSO parameters, nor in the global Confluence config.\n\nFrom where did you set up these connection details/SSO between Confluence and Questions ?\n\nThank you.\n\nRegards.\n"
},
{
"author": "Fabienne Gerhard",
"body": "Hi [@Micha?l Merkel](/t5/user/viewprofilepage/user-id/2088773)\n\nWe used a SSO connector that we got from an Atlassian Partner that supports us with Confluence, JIRA aso.\n\nI thought maybe you are having a similar problem when using SSO + SSL certificates.\n\nAnother problem was that web.xml files for Confluence and Questions used different security constraints which were interpreted differently by different browsers\n\nHope this can give you a push in the right direction.\n\nBest regards\n"
}
]
}
]
| https://community.atlassian.com/t5/Questions-for-Confluence/Unable-to-vote-with-Confluence-Questions/qaq-p/909328 | null |
{
"author": "Venkat Subramani",
"title": "Teams Calendar not showing up under Reporting in Macros",
"body": "Hi\n\nTeams Calendar is currently configured in the Apps but when I search under Macros to add a Calendar I do not see any option for Calendar. How do I enable it? I am logged in as a site administrator\n"
} | [
{
"author": "Srinatha T",
"body": "Hi [@Venkat Subramani](/t5/user/viewprofilepage/user-id/4879468) ,\n\nWelcome to Atlassian community!\n\nThe Team Calendar application is only available in Cloud plan Premium , - see a comparison of different plans at <https://www.atlassian.com/software/confluence/pricing>\n\nSo urs is premium and still not visible ?\n\nThanks,\n\nSrinath T\n",
"comments": [
{
"author": "Venkat Subramani",
"body": "that good to know, thanks for your input\n"
},
{
"author": "Srinatha T",
"body": "[@Venkat Subramani](/t5/user/viewprofilepage/user-id/4879468) , Glad to hear that the information provided was helpful.\n"
}
]
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Teams-Calendar-not-showing-up-under-Reporting-in-Macros/qaq-p/2003589 | [
"cloud"
]
|
{
"author": "Julie Le",
"title": "Unable to add a calendar to my team calendar on confluence page",
"body": "I've created a calendar to my space called 'Canva Wide Events':\n\n<br />\n\n![Screen Shot 2022-04-11 at 12.38.14 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/192320i4443CFBC393C02E5/image-dimensions/552x137?v=v2 \"Screen Shot 2022-04-11 at 12.38.14 pm.png\")\n\nBut when I try to search for this calendar to add to my existing team calendar on a confluence page, it doesn't show up:\n\n![Screenshot 2022-04-08 171416.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/192321i224E33EF337E180B/image-size/large?v=v2&px=999 \"Screenshot 2022-04-08 171416.jpg\")\n\nHow do I search for this calendar to add it?\n"
} | [
{
"author": "Julie Le",
"body": "Please ignore, it showed up after trying a few hours later :)\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Unable-to-add-a-calendar-to-my-team-calendar-on-confluence-page/qaq-p/1998441 | [
"cloud"
]
|
{
"author": "tommer lahat",
"title": "how does \"add an existing calendar\" work?",
"body": "I found step-by-step explanation on how to add an existing calendar.\n\nbut what is it / how does it work ? and how can I undo it? remove? and what are the consequences of removing?\n\nor : where can I read about this functionality including multiple space options.\n"
} | [
{
"author": "Srinatha T",
"body": "Hi [@tommer lahat](/t5/user/viewprofilepage/user-id/562525) ,\n\nWelcome to Atlassian community.\n\nBelow are some useful links for you.\n\n* [team-calendars](https://www.atlassian.com/software/confluence/team-calendars)\n* [create-add-and-edit-calendars](https://confluence.atlassian.com/teamcal/create-add-and-edit-calendars-654213559.html)\n* [embed-calendars-on-confluence-pages](https://confluence.atlassian.com/doc/embed-calendars-on-confluence-pages-1044780427.html)\n\nAbove URLS should answer all your questions. Let me know if you got any questions.\n\nHave a good day!\n\nThanks,\n\nSrinath T\n",
"comments": [
{
"author": "tommer lahat",
"body": "hi [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) ,\n\nthank you for the quick reply and the information.\n\ncan I doublecheck with you?\n\ni have 2 spaces : space 1 and space 2.\n\ni have a calendar. the Related space = space 1.\n\nthat calendar is also visible on space 2.\n\nthat means earlier, someone performed action \"add an existing calendar\" in space 2 and selected a calendar from space 1.\n\ni want to clean up space 1. \nare these the right steps? \n1. go to space 2, go to the calendar, Select ??? , select Remove. \n2. go to space 1, go to the calendar, Select ??? , select Edit, Change the value in the \"Related space\"-field from 'space 1' to 'space 2', Save. \n3. delete space 1\n"
}
]
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/how-does-quot-add-an-existing-calendar-quot-work/qaq-p/1988512 | [
"server"
]
|
{
"author": "usman_malik",
"title": "Adding Microsoft Team Meeting link in the Confluence Calendar App",
"body": "While adding a Event for a Calendar in confluence, I want to add Microsoft Teams meeting link in the **Where** field. How can I do that?\n\nScreenshot is attached:\n\n![Confluence.png](/t5/image/serverpage/image-id/190248iAADA1994AAFBBAA1/image-dimensions/509x518?v=v2 \"Confluence.png\")\n"
} | [
{
"author": "Darryl Lee",
"body": "Hi [@usman_malik](/t5/user/viewprofilepage/user-id/4843228) ,\n\nThis is Darryl. I am here to help. :)\n\nI have just tested it, although the field **Where** and**Description** does accept filling out with the MSFT Teams meeting link, but it doesn't parse it as a clickable hyperlink while displaying it, even after incorporating the Markdown syntax.\n\nI have created a feature request on your behalf, [CONFCLOUD-73777](https://jira.atlassian.com/browse/CONFCLOUD-73777), please vote it and set yourself as a Watcher to stay tuned with the latest updates.\n\nShould you have any further inquiry or assistance is required, please consider reaching out to Confluence Support Team via [this link](https://support.atlassian.com/) and my colleague will help you from there.\n\nThank you very much for your feedback.\n\nKind regards, \nDarryl Lee \nSupport Engineer, Atlassian\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Adding-Microsoft-Team-Meeting-link-in-the-Confluence-Calendar/qaq-p/1985006 | [
"cloud",
"confluence"
]
|
{
"author": "sudhakara rao satuluri",
"title": "How to create team calendar sorted by team member name",
"body": "Hi Everyone,\n\ni am trying to create to team calendar like below. how can i achieve in confluence calendar.\n\n![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/189367i00D35ED0F3EC7F32/image-size/large?v=v2&px=999 \"Capture.PNG\")\n"
} | [
{
"author": "Srinatha T",
"body": "Hi [@sudhakara rao satuluri](/t5/user/viewprofilepage/user-id/1791069) ,\n\nWelcome to Atlassian community.\n\nYou might want to check the community post [here](https://community.atlassian.com/t5/Team-Calendars-for-Confluence/How-to-add-tasks-to-team-calendar/qaq-p/1432483).\n\nAlso, you might want to vote for this feature request\n\n* [CONFSERVER-50322 - Ability to create tasks on a calendar](https://jira.atlassian.com/browse/CONFSERVER-50322?)\n\nI hope the above information helps. Have a good day.!\n\nThanks,\n\nSrinath T\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/How-to-create-team-calendar-sorted-by-team-member-name/qaq-p/1979104 | null |
{
"author": "[Mark]??",
"title": "[Confluence Cloud] People Picker not working at Space Permissions page",
"body": "![Screen Shot 2022-03-21 at 0.15.36.png](https://community.atlassian.com/t5/image/serverpage/image-id/189013i1D7E2BF57ECCBE66/image-size/large?v=v2&px=999 \"Screen Shot 2022-03-21 at 0.15.36.png\")\n\nPeople picker is not working at Space Permissions Page\n"
} | [
{
"author": "[Mark]??",
"body": "How can I delete the question that is posted with a wrong category\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Confluence-Cloud-People-Picker-not-working-at-Space-Permissions/qaq-p/1977301 | [
"cloud",
"confluence",
"permission",
"space"
]
|
{
"author": "Camille J Onderlinde Bowens",
"title": "People Picker not generating people",
"body": "When creating an event in calendar the drop down to pick \"who\" is not populating any names. I'm an Admin on page and in Confluence. Checked settings, tried reloading page and browser, and no names work.\n\n![Confluence issue 3-19-22.jpg](/t5/image/serverpage/image-id/188996i1BC0718D00045A5B/image-size/large?v=v2&px=999 \"Confluence issue 3-19-22.jpg\")\n"
} | [
{
"author": "Fabio Racobaldo _Herzum_",
"body": "Hi [@Camille J Onderlinde Bowens](/t5/user/viewprofilepage/user-id/4201373) ,\n\nbased on the screenshot it seems related to server/data center instance and not on a cloud one. Isn't it? On Server/Data Center could be related to missing indexes (<https://confluence.atlassian.com/confkb/unable-to-search-add-user-in-team-calendars-for-confluence-659784620.html>)\n\nHope this helps,\n\nFabio\n",
"comments": [
{
"author": "Camille J Onderlinde Bowens",
"body": "Yeah, we are no longer on prem - I'm an Admin. We moved everything to the cloud. But it seems like Confluence was being a temporary drama queen, because after 24 hours it worked itself out. Very weird. we chalked it up to ghosts in the machine :-)\n"
}
]
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/People-Picker-not-generating-people/qaq-p/1977156 | [
"cloud"
]
|
{
"author": "agowland",
"title": "My embedded Outlook calendar isn't syncing",
"body": "I have an embedded Outlook calendar in my Confluence space but it's not showing when new events are added via Outlook. \n\nHow can I fix this so that it shows the latest version of the calendar?\n"
} | [
{
"author": "Britta Neugebauer _yasoon_",
"body": "Hi there [@agowland](/t5/user/viewprofilepage/user-id/4822252) ,\n\nThank you for your question! Are you using [Team Calendars for Confluence \\| Atlassian](https://www.atlassian.com/software/confluence/team-calendars)? Team Calendars is a premium feature for Confluence (afaik for Confluence Cloud and DC only) and therefore might not work for your use case.\n\nAs an alternative, if you want to work with real-time calendar data from your Outlook calendars, this app might help: [Outlook Calendars for Confluence \\| Atlassian Marketplace](https://marketplace.atlassian.com/apps/1217554/outlook-calendars-for-confluence?hosting=server&tab=overview&utm_source=atlassiancommunity&utm_medium=community-beitrag&utm_campaign=occ-server)\n\nHere's a short demo for the Server Version: <https://youtu.be/_37HwvTJ3-4>\n\nPlease note, I work for yasoon, so I am a fan of the app :-P But I hope that could help.\n\nHave a great day,\n\nBritta\n",
"comments": [
{
"author": "agowland",
"body": "Hey Britta,\n\n<br />\n\nWe are using Team Calendars, yes, so it should work. It embeds and shows the existing events but doesn't show anything new I add via Outlook.\n\nI'm not the admin for the site, so adding an app is a really excruciating process that will take months.\n"
},
{
"author": "Britta Neugebauer _yasoon_",
"body": "Hi [@agowland](/t5/user/viewprofilepage/user-id/4822252) ,\n\nI understand ... in that case you could try this: [Subscribe to Team Calendars from Microsoft Outlook \\| Confluence Cloud \\| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/subscribe-to-team-calendars-from-microsoft-outlook/)\n\nLong term, you can check out this: [Team Calendars for Confluence Licensing \\| Atlassian](https://www.atlassian.com/licensing/team-calendars#team-calendars-for-confluence-server)\n\nI any case, I hope you suceed.\n\nSending best wishes from Mannheim, Germany,\n\nBritta\n"
}
]
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/My-embedded-Outlook-calendar-isn-t-syncing/qaq-p/1975055 | [
"server"
]
|
{
"author": "Natalie Elly",
"title": "Can you revert to an earlier version of calendar if you accidentally delete some events?",
"body": "Can you revert to an earlier version of calendar if you accidentally delete some events? Someone has deleted some events from my calendar and I need to revert. thanks.\n"
} | [
{
"author": "Srinatha T",
"body": "Hi [@Natalie Elly](/t5/user/viewprofilepage/user-id/4736876) ,\n\nWelcome to Atlassian community.\n\nThe only way to recover would be from a backup. There is a feature requests for the same and you might want to vote for the same.\n\n* [CONFSERVER-50966](https://jira.atlassian.com/browse/CONFSERVER-50966)\n\nThanks,\n\nSrinath T\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Can-you-revert-to-an-earlier-version-of-calendar-if-you/qaq-p/1965333 | [
"cloud"
]
|
{
"author": "Nozomi Watanabe",
"title": "Is it possible that Jira time reporting connects to Team calendar on Confluence",
"body": "Hi all,\n\nI need your warm help.\n\nIs there any way to automate so that when we update JIRA it updates team calendar on Confluence?\n\nI am working on work time management for my team, and we currently use log time on Jira to manage workloads in the team.\n\nAnd we also register leaves information on team calendar on confluence, in that case we need to log time again on Jira too because we should know when they take day-offs to calculate the worktime.\n\nSo we are seeking if there is a way that we update or raise a Jira for leaves then team calendar will automatically update or vice versa.\n\nPlease kindly help me out if you have any ideas.\n\nThank you.\n"
} | [
{
"author": "Srinatha T",
"body": "Hi [@Nozomi Watanabe](/t5/user/viewprofilepage/user-id/4776888) ,\n\nWelcome to Atlassian community.\n\nBelow KB article has solution for your question, go through the same. I have not tried it from my side yet but give a try it should work fine.\n\n* [Coordinate changes with a calendar](https://support.atlassian.com/jira-service-management-cloud/docs/coordinate-changes-with-a-calendar/)\n\nI hope the above information helps. Have a good day.!\n\nThanks,\n\nSrinath T\n",
"comments": [
{
"author": "Nozomi Watanabe",
"body": "Hi [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) ,\n\nThank you so much for the solution.\n\nNow I tried out but it seems doesn't work unfortunately.\n\nI implemented this JQL as instructed in the page:\n\n*project = \"\\<YOUR IT SERVICE PROJECT NAME\\>\" AND issuetype = \"\\[System\\] Change\"*\n\nI replaced \"YOUR IT SERVICE PROJECT NAME\" with the actual project name, but no even is shown up in the calendar.\n\nAnd no time logged in Jira as well.\n\nOur expectation is to be logged the time when we add event in the calendar.\n\nIt might be not possible but if there is, that would be really great.\n\nThank you,\n\nBR\n\nNozomi\n"
}
]
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Is-it-possible-that-Jira-time-reporting-connects-to-Team/qaq-p/1956136 | [
"jira"
]
|
{
"author": "zhaozhenqiang",
"title": "??docker??confluence??Tomcat server.xml ?????",
"body": "**Tomcat ?????**\n\nTomcat server.xml ??????\n\n**scheme** ?? 'http' \n**proxyName** ?? '' \n**proxyPort** ?? '80'\n\n????????????/opt/atlassian/confluence/conf/server.xml?**proxyName** ??????**proxyPort** =80?**scheme** =http????????server.xml?????????????\n"
} | [
{
"author": "CYS158",
"body": "?????????????????????\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/%E4%BD%BF%E7%94%A8docker%E9%83%A8%E7%BD%B2confluence-%E6%8A%A5Tomcat-server-xml-%E9%85%8D%E7%BD%AE%E4%B8%8D%E6%AD%A3%E7%A1%AE/qaq-p/1952217 | [
"language-zh"
]
|
{
"author": "Isaac Trumbo",
"title": "Team Calendar not working with Private Google Calendars",
"body": "We recently upgraded our Confluence to Confluence Premium in order to take advantage of Team Calendars. \n\nIt seems like right now, Team Calendars in Confluence Cloud only allows you to subscribe using iCal formats to Public Google Calendars, not private ones.\n\n<br />\n\n- Even if I use the Secret iCaL URL, it throws a permission error.\n\n- Turning the calendar Public allows you to subscribe, but we can't use this option in our organization.\n\nIs there no two-way sync, and no way to add Google Calendar unless it's public? \n\nThanks,\n"
} | [
{
"author": "Oliver Wemyss",
"body": "We're in the same boat!\n",
"comments": null
},
{
"author": "Deano",
"body": "Is there a solution to this? Having the same problem.\n",
"comments": null
},
{
"author": "Isaac Trumbo",
"body": ".\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Team-Calendar-not-working-with-Private-Google-Calendars/qaq-p/1938039 | [
"cloud"
]
|
{
"author": "Jenifer Kuntz",
"title": "How can I pull a list of all team calendars and related spaces",
"body": "We are merging two Confluence instances and need to migrate the calendars. I used this [article](https://confluence.atlassian.com/confkb/how-to-list-all-created-team-calendars-for-confluence-their-creators-and-the-creation-date-779162521.html) to get a list of all the calendars but I also need the associated space. We are not moving all the spaces so we need to narrow down the list to spaces we are moving.\n"
} | [
{
"author": "Dean Norman",
"body": "Hi Jenifer, \nUsing the article you linked as a template for the query you could use the following to show the associated spaces - the query below is based on the postgres example with the changes in bold, but a similar change will work for the other database examples:\n\n```\nselect um.lower_username as creator, sp.spacename as spacename, tc.\"NAME\" as calendar_name, to_timestamp(CAST(tc.\"CREATED\" AS bigint)/1000) as creation_date\nFROM \"AO_950DC3_TC_SUBCALS\" tc\nJOIN spaces sp ON sp.spacekey = tc.\"SPACE_KEY\"\nJOIN user_mapping um ON um.user_key = tc.\"CREATOR\"\nWHERE tc.\"PARENT_ID\" IS NULL\nORDER BY creator;\n```\n\nHope this helps! \nDean\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/How-can-I-pull-a-list-of-all-team-calendars-and-related-spaces/qaq-p/1914324 | [
"server"
]
|
{
"author": "Prasad Eda",
"title": "I want to automatically disable/inactive users that have been inactive for longer than 30 days in",
"body": "Hello Team,\n\nI want to automatically disable/inactive users that have been inactive for longer than 30 days in Jira Cloud\n\nRegards,\n\nPrasad E\n"
} | [
{
"author": "James",
"body": "Hi,\n\nYou can install this app from the marketplace:\n\n[Auto Users Management](https://marketplace.atlassian.com/apps/1230326/auto-users-management?tab=overview&hosting=cloud)\n\nIt will deactivate all inactive users you have periodically by the time you choose.\n\nIt's totally secure, and uses Atlassian's Api's only\n",
"comments": null
},
{
"author": "Jack Brickey",
"body": "Hi [@Prasad Eda](/t5/user/viewprofilepage/user-id/4231994) , there are a number of good discussions in the community on this. Actually if you look just to the right under related content you will see a couple posts you can reference. Unfortunately OOTB there isn't a simple solution. There is an open suggestion - [ID-7726 - Delete inactive user based on activity](https://jira.atlassian.com/browse/ID-7726) . There are Scriptrunner solutions others have created and others have leveraged the APIs. I personally just export my users and leverage excel to identify users that have been idle for more than xxx days.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/I-want-to-automatically-disable-inactive-users-that-have-been/qaq-p/1912590 | [
"cloud",
"jira-cloud",
"user-management"
]
|
{
"author": "Marco Bartolomei",
"title": "What are format and field calendar import file?",
"body": "I don't know how to build a calendar input file,\n\nMarco B\n"
} | [
{
"author": "Brant Schroeder",
"body": "[@Marco Bartolomei](/t5/user/viewprofilepage/user-id/4708639) Welcome to the Atlassian community\n\nWhen performing an import it needs to be in ICS format. You can learn about the format, download an example file and validate your file here: <https://icalendar.org/>\n",
"comments": null
},
{
"author": "Nic Brough -Adaptavist-",
"body": "Welcome to the Community!\n\nTeam Calendars import expects a standard .ics file. Those are plain text with some strict formatting rules. You can read how to build one over at <https://icalendar.org/>\n",
"comments": [
{
"author": "Nic Brough -Adaptavist-",
"body": "Oops, sorry Brant!\n"
},
{
"author": "Brant Schroeder",
"body": "All good. Everyone is just here to help and sometimes we are posting at the same time.\n"
}
]
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/What-are-format-and-field-calendar-import-file/qaq-p/1911226 | null |
{
"author": "infrastructure",
"title": "Team Calendars error",
"body": "Hi.\n\nHere is an error while we add Team Calendars to the page\n\n![2022-01-14_112837.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/177763i4665283D2347C625/image-size/large?v=v2&px=999 \"2022-01-14_112837.jpg\")\n\nWe have added a trial license to our Confluence Server and it shows as Valid\n\n![2022-01-14_113435.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/177765iD2747CD2C1DFC8E4/image-size/large?v=v2&px=999 \"2022-01-14_113435.jpg\")\n\nCould you, pls, advise?\n"
} | [
{
"author": "Britta Neugebauer _yasoon_",
"body": "Hi [@infrastructure](/t5/user/viewprofilepage/user-id/236269), \n\nIn case you don't use Confluence Premium: Team Calendars is only a premium feature since beginning of 2021 ([Team Calendars for Confluence \\| Atlassian](https://www.atlassian.com/software/confluence/team-calendars)). This might be the reason why it's not working correctly.\n\nYou can either switch to Confluence Premium or use another calendar plugin from Atlassian Marketplace.\n\nRegards,\n\nBritta\n",
"comments": null
},
{
"author": "Fabian Lim",
"body": "Hi [@infrastructure](/t5/user/viewprofilepage/user-id/236269)\n\nSince it's a free license, I would try generating a new one and see if it fixes the issue.\n\nRegards\n",
"comments": [
{
"author": "infrastructure",
"body": "Did try this way, but no luck. The same error msg.\n"
}
]
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Team-Calendars-error/qaq-p/1911055 | [
"server"
]
|
{
"author": "P_D_ Foerster",
"title": "Possible to display team calendar only on one page and hide it on space calendars page?",
"body": "Hi there community :)\n\nis it possible to display a team calendar only on one page and hide it and its events on the space calendars page?\n\nOur goal is to embed our subscribed on-call schedule calendars from PagerDuty on a separate page while hiding them on the space calendars page.\n\nMy tests resulted in a new team calendar that is added to the space. So far so good. \nWhen I hide the calendar on the space calendar page it is also hidden on my test page. \nSo hiding the calendar applies to the whole space.\n\nIs there any feasible workaround except creating a new space for this calendars which I want to avoid if possible.\n\nThanks for your ideas!\n\nCheers, Patrice\n"
} | [
{
"author": "Pavel Junek",
"body": "Hi Patrice,\n\nI don't think what you need to do is set. It occurs to me that you can try to set permissions for Team Calendar only for those users who have Calendar to see.\n\n![calendar_restriction.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/177552iE984A06CCF940D70/image-dimensions/282x257?v=v2 \"calendar_restriction.PNG\")\n\nPavel\n",
"comments": [
{
"author": "P_D_ Foerster",
"body": "Hi Pavel, \nthanks for your reply! Let me add a bit more background.\n\nAll people in our operations teams are allowed to see all calendars. That includes the on-call calendars as well. \nThey have calendars for all support projects displaying certain events or issue due dates. So there are lots of calendars already in the space calendars view.\n\nSince they space calendars page is getting really full already they try to avoid displaying the on-call schedule calendars and instead displaying them on a separate page.\n\nSo the only thing I can think of would be to use a separate pages for all on-call schedules calendars and another one for all remaining calendars.\n\nWhat do you think?\n"
}
]
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Possible-to-display-team-calendar-only-on-one-page-and-hide-it/qaq-p/1909616 | [
"server"
]
|
{
"author": "????",
"title": "?????????? Team Calendars ??????????????????????????????",
"body": "??????????**Team Calendars** ??????????????????????????????\n\n??????????????????\n\n??????????????????**Team Calendars** ???????????????????????/\n\nURL?????????????\n\n???????????????????????????????????????????????????\n"
} | [
{
"author": "????",
"body": "### **Confluence???????????????????????????????** {#toc-hId-1310614632}\n\n?????????????\n\n??????????????????????????????????????????\n\n???????????????????????????????????????????????\n\n![version.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/176153i636B170031A31543/image-size/large?v=v2&px=999 \"version.PNG\")\n\n*** ** * ** ***\n\n### ??????????????????????? {#toc-hId--496839831}\n\n1. Confluence??  \\>**??????** \\>**??????????**\n2. ??????????**?????????**????\n3. \\[**?????\\]?** ?? ??**?Confluence???????????????????????????????**\n4. ????????????????????????\\[**??**\\]??????? ??????????????????????????????????\n\n*** ** * ** ***\n",
"comments": null
},
{
"author": "Fabian Lim",
"body": "Hi [@????](/t5/user/viewprofilepage/user-id/3506772)\n\n????????????Confluence??????? ???????????????????\n\nLink: <https://confluence.atlassian.com/teamcal/install-team-calendars-241566248.html>\n",
"comments": [
{
"author": "????",
"body": "[manually install it in your server instance](https://confluence.atlassian.com/display/UPM/Installing+add-ons#Installingadd-ons-Installingbyfileupload).???????????\n\n?????UPM?????????????????????????![Page Not Found.png](https://community.atlassian.com/t5/image/serverpage/image-id/176183iBEDC762D51B4ADB1/image-size/large?v=v2&px=999 \"Page Not Found.png\")\n"
}
]
}
]
| https://community.atlassian.com/t5/Team-Calendars-for-Confluence/%E3%82%B3%E3%83%B3%E3%83%95%E3%83%AB%E3%81%A7%E3%82%AB%E3%83%AC%E3%83%B3%E3%83%80%E3%83%BC-Team-Calendars-%E3%82%92%E4%BD%BF%E3%81%88%E3%82%8B%E3%82%88%E3%81%86%E3%81%AB%E3%81%99%E3%82%8B%E3%81%AB%E3%81%AF-%E3%81%A9%E3%81%86%E3%81%84%E3%81%86%E6%89%8B%E7%B6%9A%E3%81%8D%E3%81%8C%E3%81%B2%E3%81%A4%E3%82%88%E3%81%86%E3%81%A7%E3%81%97%E3%82%87%E3%81%86%E3%81%8B/qaq-p/1897664 | [
"server"
]
|
{
"author": "Giuseppe Delle Donne",
"title": "I would like to reset the 2 factor authentication, my account is managed..but I do not know by who",
"body": "Hi all, I have a very old Atlassian Account I was using when I worked for a customer. My account is still active, I would like to use it for other customers/orgs but I cannot locate my current admin first of all to ask for resetting the 2 factor authentication (I lost the key). How should I do that? Thanks!\n"
} | [
{
"author": "Nic Brough -Adaptavist-",
"body": "Welcome to the Atlassian Community!\n\nAtlassian systems do not directly do 2-factor authentication, they plug into commonly used 2FA systems like Google Authentication, Duo, Authy, etc. Whilst the configuration of an Atlassian Account includes telling it what 2FA system it is going to use, the administration of that 2FA is up to you, or the owners of the account.\n\nAs your account is managed, you know the organisation who owns it (the email on the account will be locked to their domain), and they're the ones who will be managing your 2FA as well. All we can tell you is that you need to talk to the admins of that organisation.\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Account-questions/I-would-like-to-reset-the-2-factor-authentication-my-account-is/qaq-p/2594271 | null |
{
"author": "???",
"title": "id.atlasian recovery mail system make me crazy!!!!!!!!!!!!!!!!!!!!!",
"body": "My origin account is '[email protected]'. \nbut i lost my authenticator and recovery key. \nyour recovery mail request system bug. recovery mail request is faeild \nso i request recovery mail to ticket. \n\nyesterday I received email that attached image. \nbut i can't receive any recovery mail. \nyour email recovery system bug make me crazy.\n\nHow long should I put up with your company's wrong system? \nWhy do you answer late when you can't handle things? \nAre your bosses aware of this? \nDo I have to formally challenge the board? \n\n![?????????? 2024-01-26 ????? 9.21.49.png](https://community.atlassian.com/t5/image/serverpage/image-id/302634i706D52CCBEFBFA86/image-size/large?v=v2&px=999 \"?????????? 2024-01-26 ????? 9.21.49.png\")![?????????? 2024-01-26 ????? 9.21.55.png](https://community.atlassian.com/t5/image/serverpage/image-id/302633iC4A85383808C5B02/image-size/large?v=v2&px=999 \"?????????? 2024-01-26 ????? 9.21.55.png\") \n"
} | [
{
"author": "Jack Brickey",
"body": "You might contact [Atlassian support](https://support.atlassian.com/contact/#/)\n",
"comments": null
}
]
| https://community.atlassian.com/t5/Atlassian-Account-questions/id-atlasian-recovery-mail-system-make-me-crazy/qaq-p/2589867 | null |
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