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{
"author": "William",
"title": "Is there a way to configure the QR labels produced by Jira Asset Management for asset matching?",
"body": "We are migrating from our old asset system to Jira Asset Management and everything is going well.\n\nBut the QR labels are produced with only the Key in human readable text. This is a problem because if you produce 300 labels for existing assets and then mail them to a location there's no good way to match the label to the asset.\n\nIs there a way to at least include a built-in field like name along with the Asset Key in the human readable portion of the label ?\n"
}
|
[
{
"author": "Dave Mathijs",
"body": "Hi [@William](/t5/user/viewprofilepage/user-id/5596756) welcome to the Atlassian Community!\n\nLooking at the documentation article [Print QR codes](https://support.atlassian.com/jira-service-management-cloud/docs/print-qr-codes/), there isn't much or rather nothing to configure besides the size.\n\nI would suggest to provide in-product feedback to Atlassian directly via the Help icon or to submit a suggestion via support. The Atlassian Community won't be able to solve this one for you.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-Service-Management/Is-there-a-way-to-configure-the-QR-labels-produced-by-Jira-Asset/qaq-p/2816596
|
[
"cloud",
"jira-service-management",
"jira-service-management-cloud"
] |
{
"author": "Bharat Kumar Bondalapati",
"title": "Why \"//\" is being added as suffix to reporter's email address",
"body": "I came across Jira tickets and can see that ''//'' is being added as suffix to the reporter's email address. This used to work fine before and nothing has changed.\n\nAny solution to resolve this?![error.jpg](/t5/image/serverpage/image-id/348202i31DFE653B7113674/image-size/large?v=v2&px=999 \"error.jpg\")\n"
}
|
[
{
"author": "Bharat Kumar Bondalapati",
"body": "[@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590) Yes, it is connected with an identity provider (Azure).\n",
"comments": null
},
{
"author": "Andrew Hewitson",
"body": "This started appearing on our instance recently as well. We linked Azure to our Atlassian Guard about 3 months ago with all users imported weeks ago. We also use JSM Asset management which we have had for about 9 months. But this problem only showed up last week. So it doesn't sound like it's related to our Azure - Guard integration or Asset management as confirmed by Atlassian. I'm working with their support right now for a solution.\n",
"comments": null
},
{
"author": "Dave Mathijs",
"body": "Hi [@Bharat Kumar Bondalapati](/t5/user/viewprofilepage/user-id/5533481) is your Jira site connected with an identity provider via Atlassian Guard? Or are these manually created/invited users?\n",
"comments": [
{
"author": "Dave Mathijs",
"body": "[@Bharat Kumar Bondalapati](/t5/user/viewprofilepage/user-id/5533481) Please double check the settings and connection with your IdP in that case. I'm pretty sure the root cause is in that configuration somehow.\n"
},
{
"author": "Bharat Kumar Bondalapati",
"body": "[@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590) Checked IDP settings and everything is confiogured correctly.\n\nI also found this which I faced 3 to 4 days earlier: <https://community.atlassian.com/t5/Jira-questions/Stop-auto-encoding-field-values-containing-as-mailto-links/qaq-p/2378643> \n\nThis is exactly what's happening with us as well\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-Service-Management/Why-quot-quot-is-being-added-as-suffix-to-reporter-s-email/qaq-p/2816605
|
[
"cloud",
"jira-service-management",
"jira-service-management-cloud"
] |
{
"author": "Tutsakorn Kittisirikarn",
"title": "How to set stamp first response time",
"body": "How can I set stamp first response automatic with out use comment because sometime first reply might be not the first response from my side\n"
}
|
[
{
"author": "Rick Westbrock",
"body": "If you don't want to use comments to determine first reply then I'm not sure how you would do that. Using comments you can use conditions to check if the comment was posted by the Reporter followed by no actions (i.e. exit) or if comment was posted by anyone else then set the first response time (presumably in a custom field). You could further restrict it by only updating the field if the comment poster is the Assignee. I don't know how you would detect if the comment poster was one user in a list of users other than using multiple if/else conditions.\n\nIf this is in a service project then you can use a condition that checks if the comment is public so that internal comments don't update the field (assuming that First Response means a response back to the customer).\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-Service-Management/How-to-set-stamp-first-response-time/qaq-p/2816571
|
[
"jira-service-desk-cloud",
"jira-service-management",
"jira-service-management-cloud"
] |
{
"author": "Patrick de Vries",
"title": "Cannot edit team priority - JIRA service desk",
"body": "I want to change my team priority list by adding and removing some queues. The problem is that everytime I try to edit a queue in this list I get the message from JIRA that \"We couldn't update the priority group for queue X\". \n\nThis seems an error in JIRA, but maybe I am doing something wrong? \n\nWould love to hear a solution!\n"
}
|
[
{
"author": "Dave Mathijs",
"body": "Hello [@Patrick de Vries](/t5/user/viewprofilepage/user-id/4266122) welcome to the Atlassian Community!\n\nYou indicated in the permissions level of your question that you are a **Product Admin**.\n\nAre you also a **Project Admin** for the service project? You need to be a project admin to create and manage priority groups.\n\nFor reference, this is the documentation article: [Prioritize your queues using groups](https://support.atlassian.com/jira-service-management-cloud/docs/prioritize-your-queues-by-using-groups/)\n",
"comments": [
{
"author": "Patrick de Vries",
"body": "Hey [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590)\n\nThanks for your quick and helpful response! You're right that I got the \"We couldn't update the priority group for queue X\" notification because I wasn't administrator of the project. \nIt does feel strange to me that I didn't get the notification that I don't have the permissions to do that specific action. \n\nI now run into another issue. I try to reorganise the Team priority list, but it won't update the queue list. To be specific, when I reorder the queues I am able to put the queue in the right spot, but it doesn't end up on the right spot in my queues under Team priority. \n\nDo you also know how to fix that?\n\n<br />\n\nWould love to hear your response!\n"
},
{
"author": "Dave Mathijs",
"body": "In your **Queue settings** , you have a grey button **Reorder queues**\n\n**![Manage queues order.png](https://community.atlassian.com/t5/image/serverpage/image-id/348178i470A03126F323E99/image-dimensions/424x269?v=v2 \"Manage queues order.png\")**\n\nCan you perhaps post a screenshot of the actual view and the configured view?\n"
},
{
"author": "Patrick de Vries",
"body": "Thank you for your answer. I found the reorder queues to reshape the team priority list. I found it under Queue settings \\> Priority groups \\> manage queues. \n\nBy using reorder queues I was changing a different list. Thanks again for your help!\n\n<br />\n\nWarm regards,\n\nPatrick\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-Service-Management/Cannot-edit-team-priority-JIRA-service-desk/qaq-p/2816462
|
[
"cloud",
"jira-service-management",
"jira-service-management-cloud",
"queue"
] |
{
"author": "Ariane Giraud",
"title": "Guest users and knowledge base linked to customer portal",
"body": "Hello\n\nWe have guests users enabeled to access a particular space in Confluence. At the same time we have two customer portals for two different projects. Do the guest users are able to access those knowledge bases aswell?\n"
}
|
[
{
"author": "John Funk",
"body": "Hi Ariane,\n\nThe Guest account can only access one Space at a time. So if the Knowledge Bases are in different Spaces, and if the KBs do not have anonymous access (open to everyone on the internet), then no, they will not be able to access them.\n",
"comments": null
},
{
"author": "Sravan Indukur",
"body": "Hi [@Ariane Giraud](/t5/user/viewprofilepage/user-id/5345190) ,\n\nGreetings of the Day,\n\nFor Guest Access:\n\nOne user (guest) will be given access for only one space in a site.\n\nAs you mentioned, you have 2 customer portals (if you mean 2 separate sites) then the user (guest) need to be added to both the sites.\n\nPlease refer the below links for further information. :\n\n<https://support.atlassian.com/confluence-cloud/docs/what-can-guests-see-and-do-on-confluence/>\n\n<https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/>\n\n<https://support.atlassian.com/confluence-cloud/docs/what-can-guests-see-and-do-on-confluence/>\n\n<https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/>\n\n<https://support.atlassian.com/confluence-cloud/docs/assign-space-access-to-guests/>\n\n<https://community.atlassian.com/t5/Confluence-articles/Collaborate-with-anyone-anywhere-with-Confluence-guests-GA/ba-p/2396148>\n\nRegards,\n\nSravan\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-Service-Management/Guest-users-and-knowledge-base-linked-to-customer-portal/qaq-p/2816451
|
[
"cloud",
"confluence-cloud",
"jira-service-management",
"jira-service-management-cloud"
] |
{
"author": "ronwaldo_querol",
"title": "Jira Automation in Pull Request Created bug ?",
"body": "I created a rule that used \"Pull Request Created\" and trigger new issue under different Jira projects. \n\nHowever, it creates multiple jira issue when I create one pull request.\n\nThe log shows: \n\n![jira-automation.png](https://community.atlassian.com/t5/image/serverpage/image-id/331617i266389FAF45F7B7D/image-size/large?v=v2&px=999 \"jira-automation.png\")\n\nThe source branch is Feature/GHE-72.\n"
}
|
[
{
"author": "Sam Bartolome",
"body": "Hi [@ronwaldo_querol](/t5/user/viewprofilepage/user-id/5423717)\n\nThe screenshot displays four runs where it should be only one, correct?\n\nIf this is the case, please review the condition that triggers the automation.\n\nSam\n",
"comments": [
{
"author": "ronwaldo_querol",
"body": "[@Sam Bartolome](/t5/user/viewprofilepage/user-id/5515349) - correct, it should be one. \n\nThe automation I have at the moment is: \n\n1. When pull request is created. \n2. Create a new issue in the different project with these fields value: \nSummary: {{pullRequest.title}} \nPull Request Link: {{pullRequest.url}} \n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/Jira-Automation-in-Pull-Request-Created-bug/qaq-p/2735804
|
[
"cloud",
"jira",
"jira-service-management-cloud"
] |
{
"author": "bruce chalupsky",
"title": "Jira Automation smart values for sending an email with url link to issue no longer working",
"body": "Hello,\n\nI have a number of automations that email the teams when new items are created, these have links to the new backlog items.\n\nI recently needed to create a new version of an existing automation for when a specific type of issue is created every 3 months. The email that it generates does not have the url linked backlog item, only a blank space where the link should be. The older automations work fine.\n\nI've tried many different smart values and all create nothing but a blank space in the email, such as:\n\n- \\<a href=\"{{issue.toUrl}}\"\\>{{issue.summary}}\\</a\\>\n\n- {{issue.baseURL}}\n\n- {{issue.url}}\n\nWhat am I missing?\n"
}
|
[
{
"author": "Michel Neeser",
"body": "Hi [@bruce chalupsky](/t5/user/viewprofilepage/user-id/5440044) and welcome!\n\nActually, *{{issue.url}}* should work and is also mentioned in the [documentation](https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/).\n\nDid you try logging *{{issue.url}}* with the log action in your automation rule and check if you get a value? Also, is it possible to share a screenshot of your rule? This way, we can probably support you better.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Automation-questions/Jira-Automation-smart-values-for-sending-an-email-with-url-link/qaq-p/2735192
|
[
"cloud",
"jira",
"jira-cloud"
] |
{
"author": "bozidar.ercegovac",
"title": "Automation with temporary (trimmed) values not working",
"body": "Here is my issue. I have set up automation that calls an API. This is how the body looks like\n\n{ \"firstName\": \"{{issue.customfield_10284}}\", \"lastName\": \"{{issue.customfield_10285}}\", \"displayName\": \"{{issue.customfield_10284}}\", \"name\": \"{{issue.customfield_10284}}\", \"oib\": \"{{issue.customfield_10265}}\", \"defaultAccount\": { \"accountCode\": \"{{issue.customfield_10247}}\" }, \"userTid\": { \"name\": \"{{issue.customfield_10274}}\", \"feeFixed\": \"{{issue.customfield_10278}}\", \"feePercentage\": \"{{issue.customfield_10279}}\", \"buyConfirmation\": \"{{issue.customfield_10369}}\", \"multipleScan\": \"{{issue.customfield_10372}}\", \"providerId\": \"{{issue.customfield_10260}}\", \"isKeksMerchant\": true, \"eventCategory\": { \"eventCategoryId\": \"{{issue.customfield_10280}}\" } }, \"skipPaymentInfo\": true } \n\nThe problem lies with providerId. Currently, 10260 is a multi select option, with each option consisting of key-value pairs, like \"14 - String\". \n\nWhat I need is just the numeric value. What I've tried to do was setting up a temporary trimmed value 10374, which is a free text format.\n\n<br />\n\nFirst, I have tried trimming 10260 to 10374 with different functions \n\n{ \"fields\": { \"customfield_10374\": \"{{issue.customfield_10260.match(\"\\^\\\\\\\\d+\")}}\" } }\n\n{ \"fields\": { \"customfield_10374\": \"{{issue.customfield_10260.substringBefore(' - ')}}\" } }\n\n{ \"fields\": { \"customfield_10374\": \"{{issue.customfield_10260.split(' - ').first}}\" } }\n\n<br />\n\nAfter that I tried replacing the\n\n\"providerId\": \"{{issue.customfield_10260}}\n\nwith\n\n\"providerId\": \"{{issue.customfield_10374}}\"\n\nin the API. I would just be getting response errors because it turns out that my temporary value was not being saved. \n\nAs a control, I have set up comments in Jira issues:\n\nTrimmed value is: {{issue.customfield_10374}}\n\nFull value for (customfield_10260) is: {{issue.customfield_10260}} \n\nThe first one returns null, the second one returns \"14 - String\". In happy path, I would get \"14\" for the first command. \nNot sure why the value is not being saved and even if this approach is doable.\n\n<br />\n\nI have also tried to trim the value directly in APi body with different commands, but In this case I am just getting errors\n\n{ \"firstName\": \"{{issue.customfield_10284}}\", \"lastName\": \"{{issue.customfield_10285}}\", \"displayName\": \"{{issue.customfield_10284}}\", \"name\": \"{{issue.customfield_10284}}\", \"oib\": \"{{issue.customfield_10265}}\", \"defaultAccount\": { \"accountCode\": \"{{issue.customfield_10247}}\" }, \"userTid\": { \"name\": \"{{issue.customfield_10274}}\", \"feeFixed\": \"{{issue.customfield_10278}}\", \"feePercentage\": \"{{issue.customfield_10279}}\", \"buyConfirmation\": \"{{issue.customfield_10369}}\", \"multipleScan\": \"{{issue.customfield_10372}}\", \"providerId\": \"{{issue.customfield_10260.match('\\^\\\\\\\\d+')}}\", \"isKeksMerchant\": true, \"eventCategory\": { \"eventCategoryId\": \"{{issue.customfield_10280}}\" } }, \"skipPaymentInfo\": false } \n\nAny tips are appreciated. \n"
}
|
[
{
"author": "Bill Sheboy",
"body": "Hi [@bozidar.ercegovac](/t5/user/viewprofilepage/user-id/5528014) -- Welcome to the Atlassian Community!\n\nFor selection custom fields, the selected value(s) uses the attribute *value*, like this:\n\n```\n{{issue.customfield_10260.value}}\n```\n\nOnce you have that, your other attempts to parse out the number left-of-the-hyphen should work.\n\nHowever...you also note this is a *multiple selection field*, and so that expression would produce a result, such as this:\n\n```\n14 - string, 15 - another string, 17 - one more string\n```\n\nBut your \"providerId\" seems to be a single value. Is that correct?\n\nKind regards, \nBill\n",
"comments": [
{
"author": "bozidar.ercegovac",
"body": "10260 is a multi select, has a drop down, all options are in format \"14 - string\" etc.\n\n10374 is free text, which is supposed to be used for saving the trimmed value. \n\nSo when I test with this mid step:\n\n\"Trimmed value is: {{issue.customfield_10374}}\n\nFull value for (customfield_10260) is: {{issue.customfield_10260}}\" \n\nI get, as a result \n\n\"Trimmed value is:\n\nFull value for (customfield_10260) is: 14 - String\" \n\nThe selected drop down value is selected OK, but the trimmed is NULL.\n"
},
{
"author": "Bill Sheboy",
"body": "What you describe does not match the behavior I see for multiple-select fields in Jira Cloud automation rules.\n\nPlease post the following to help diagnose this symptom:\n\n* in which type of project this rule is defined: company-managed or team-managed\n* if team-managed, where the custom field is defined: site admin (global) or only for the project\n* an image of your complete automation rule (in one continuous image)\n* images of the actions / conditions / branches where you are using that smart value expression\n* an image of the audit log details, showing the rule execution\n\nThanks!\n"
}
]
},
{
"author": "Joseph Chung Yin",
"body": "[@bozidar.ercegovac](/t5/user/viewprofilepage/user-id/5528014) -\n\nI agreed with what [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) suggested. To help you to debug, I don't know if you are using the automation audit log - where you can write to the log as an action where you can review what is showing in the audit log. At the same time, you can create a \"local variable\" to store the value that you are pulling from your custom field, then you should be able to work on the \"local variable\" to trim your content.\n\nHere is the link on how to use the Audit Log for automation rule troubleshooting in case you don't already know -\n\n<https://support.atlassian.com/cloud-automation/docs/debug-an-automation-rule/>\n\nHere is the \"Local Variable\" concept for automation rule setup link -\n\n<https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Create-variable-New-component/ba-p/1448118>\n\nPlease advise, so we can assist you further.\n\nBest, Joseph Chung Yin\n",
"comments": [
{
"author": "bozidar.ercegovac",
"body": "The audit log shows no errors, everything works \"as intended\" according to them. I have pasted this in other reply \n\n10260 is a multi select, has a drop down, all options are in format \"14 - string\" etc.\n\n10374 is free text, which is supposed to be used for saving the trimmed value. \n\nSo when I test with this mid step:\n\n\"Trimmed value is: {{issue.customfield_10374}}\n\nFull value for (customfield_10260) is: {{issue.customfield_10260}}\" \n\nI get, as a result \n\n\"Trimmed value is:\n\nFull value for (customfield_10260) is: 14 - String\" \n\nThe selected drop down value is selected OK, but the trimmed is NULL.\n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/Automation-with-temporary-trimmed-values-not-working/qaq-p/2735184
|
[
"cloud",
"jira-service-management",
"jira-service-management-cloud"
] |
{
"author": "Mitesh satelkar",
"title": "Automation rule trigger not working as expected",
"body": "jira trigger not working, All mentioned fields specially for comments\n"
}
|
[
{
"author": "Bill Sheboy",
"body": "Hi [@Mitesh satelkar](/t5/user/viewprofilepage/user-id/5527966) -- Welcome to the Atlassian Community!\n\nFor a question like this, please include:\n\n* describe what problem your rule is trying to solve,\n* an image of your complete automation rule,\n* images of any relevant actions / conditions / branches,\n* an image of the audit log details showing the rule execution, and\n* explain what is not working as expected.\n\nThose will provide context for the community to offer ideas. Thanks!\n\nKind regards, \nBill\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Automation-questions/Automation-rule-trigger-not-working-as-expected/qaq-p/2735118
|
[
"jira-work-management"
] |
{
"author": "Heydi Men?ndez",
"title": "Automation rule for setting cascade field values with a .CSV",
"body": "2.15.1.0\n\nHello !!\n\nI?m trying to generate an automation rule that sets a personalized cascade field (two values ) when another personalized field is edited but using a .csv . I?d been trying different ways with no success.\n\nThis is the example I?m trying to solve.\n\nWhen \"field1\" is edited in the issue\n\nsearch in the .csv the value selected for Field 1\n\nthen edit cascade field \"parent name/ child name\" with the registers of the row that corresponds to Field1 value.\n\nExample of the automation :\n\nIf Field 1 is set with value 2 , then set parentname with parentvalue2 and childname with shildvalue2, sort of that\n\nExample of the csv:\n\nField 1 Parent name Child name\n\nvalue1 parentvalue1 childvalue1\n\nvalue2 parentvalue2 childvalue2\n\nSorry my english...I?ll appreciate your help!!!\n\nRegards!\n"
}
|
[
{
"author": "Tim Kopperud",
"body": "[@Heydi Men?ndez](/t5/user/viewprofilepage/user-id/4077438), can you give some information where the rule fails? Are you able to import the CSV and read it within the automation? An image of yor failed rule might help.\n\nIt would be helpfull to know which part to focus on trying to help you solve this.\n\nTimK\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Automation-questions/Automation-rule-for-setting-cascade-field-values-with-a-CSV/qaq-p/2734996
|
[
"cloud",
"jira-service-management",
"jira-service-management-cloud"
] |
{
"author": "Roumena Polianova",
"title": "If does not work after for each",
"body": "Hi Everyone,\n\nI have an issue to create following automation. I need to create one sub-task for each component of a story except for a component with certain name. Here it is what I have done: \n![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/331460iB8FBCF5DA1BD4B5C/image-size/large?v=v2&px=999 \"image.png\")\n\nUnfortunately, it is creating sub-task even for SW_DI_ARCH like \"does not equal\" does not work. If I use contains the same value SW_DI_ARCH it is not creating even one task. Sounds to me that the matching is not written correct.\n\nCan you help me to identify where is my mistake or how can I do it in different way.\n\nThank you,\n\nRoumena Polianova\n"
}
|
[
{
"author": "Bill Sheboy",
"body": "Hi [@Roumena Polianova](/t5/user/viewprofilepage/user-id/5501205) -- Welcome to the Atlassian Community!\n\nFor a question like this, please post an image of your *complete automation rule*, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!\n\nUntil we see those...\n\nI hypothesize your advanced branch looks like this:\n\n* smart value: {{issue.components}}\n* name: Skills\n\nIf so, when your condition tests against {{Skills}} that is comparing to the *id* value for each component, and not the name. The reason is objects like components have a default attribute when only the object is referenced, and that is the *id* value normally.\n\nTo test against the *name*, please compare to {{Skills.name}}\n\nKind regards, \nBill\n",
"comments": [
{
"author": "Roumena Polianova",
"body": "Thank you very much! It works with \".name\"\n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/If-does-not-work-after-for-each/qaq-p/2734956
|
[
"for-each"
] |
{
"author": "Christian Piermayr",
"title": "How to restrict status change to asignee and automation for jira",
"body": "Hi everyone, I need help with restricting the ability to change the status of an issue to only the assignee and through automation in Jira. Our goal is to automate complex processes, where most triggers originate from underlying sub-tasks that update the status of the parent task via automation rules or validation criteria. However, when we restrict the parent task transition from one status to the next, we can only add individuals as exceptions, which disrupts the automation flow. Does anyone know of any workarounds for this? Thanks in advance!\n"
}
|
[
{
"author": "Peter_DevSamurai",
"body": "Hi [@Christian Piermayr](/t5/user/viewprofilepage/user-id/5450576) ,\n\nIt is not currently possible to restrict status changes to only assignees and automation. When you restrict a transition, you can only add users or groups as exceptions. But you can try to work around the system like:\n\n1. Use automation to set the assignee\n2. Use permission schemes to restrict transitions\n\nYou can read more here -\\> **[Document](https://confluence.atlassian.com/automation/)**.\n",
"comments": [
{
"author": "Christian Piermayr",
"body": "Hi [@Peter_DevSamurai](/t5/user/viewprofilepage/user-id/5272594)\n\nI'll give that a try - thank you for your suggestion.\n"
}
]
},
{
"author": "Dexter de Vera",
"body": "Hi [@Christian Piermayr](/t5/user/viewprofilepage/user-id/5450576) ,\n\nWelcome to the atlassian community,\n\nAs mention by [@Luis Felipe Studzinski Santos](/t5/user/viewprofilepage/user-id/5356722) , you can add condition to allow the transition only to Assignee. Check out the link for more details about configuring advanced issue workflows.\n\n<https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/>\n\nHope it helps!\n",
"comments": [
{
"author": "Christian Piermayr",
"body": "Hi [@Dexter de Vera](/t5/user/viewprofilepage/user-id/4657717)\n\nThank you for your help!\n"
}
]
},
{
"author": "Luis Felipe Studzinski Santos",
"body": "My suggestion would be to not use automation to restrict this but rather configure a condition in the workflow, using the condition: \"Only Assignee\" - Condition. This condition allows only the assignee to execute a transition.\n\n![print.png](https://community.atlassian.com/t5/image/serverpage/image-id/331206i7697DAEF8A826F75/image-size/large?v=v2&px=999 \"print.png\")\n",
"comments": [
{
"author": "Christian Piermayr",
"body": "Hi [@Luis Felipe Studzinski Santos](/t5/user/viewprofilepage/user-id/5356722)\n\nThank you for your suggestion!\n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/How-to-restrict-status-change-to-asignee-and-automation-for-jira/qaq-p/2733815
|
[
"automationforjira",
"workflow"
] |
{
"author": "christine_meimari",
"title": "Smart value for newly created issue from another issue",
"body": "Hello,\n\nI created an automation rule that creates an issue from an existing one in a different project. The rule is successful however, I want to send an e-mail to the initiator indicating both the trigger issue and the newly created issue. Both smart values {{issue.key}} and {{triggerissue.key}} contain the key of trigger issue. Where do I find the key of the newly created issue? is there a smart value for it?\n\nthe automation rule create a relation between both issues. If I use the smart value {{linkedissues.key}} I get the list of all linked issues if there are multiple.\n\nThank you\n\nChristine\n"
}
|
[
{
"author": "Bill Sheboy",
"body": "Hi [@christine_meimari](/t5/user/viewprofilepage/user-id/4241638) -- Welcome to the Atlassian Community!\n\nYou may use the {{createdIssue.key}} smart value for that information:\n\n<https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--createdIssue-->\n\nKind regards, \nBill\n",
"comments": [
{
"author": "christine_meimari",
"body": "Thank you. I used the {{createdIssue.key}} successfully.\n\nBest,\n\nChristine\n"
}
]
},
{
"author": "Luis Felipe Studzinski Santos",
"body": "Hello,\n\nMy suggestion is the following automation. After creating the issue, create a Branch for the most recently created issue and use the smart values ??from the second print.\n\nThe automation must be of the global automation or multiple projects type (you will have to include all projects where you can create issues).\n\nI hope this helps.\n\n![automa??o.png](https://community.atlassian.com/t5/image/serverpage/image-id/331213i461D083E2D9CB3D3/image-size/large?v=v2&px=999 \"automa??o.png\")![smarts.png](https://community.atlassian.com/t5/image/serverpage/image-id/331214iA6810464EC957FFE/image-size/large?v=v2&px=999 \"smarts.png\")\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Automation-questions/Smart-value-for-newly-created-issue-from-another-issue/qaq-p/2733769
|
[
"cloud",
"jira",
"jira-cloud"
] |
{
"author": "hdenenberg",
"title": "I'm trying to setup an automation driven off of a condition on a cascading field, but having trouble",
"body": "I'd like the automation to identify if one options on the parent level is selected, and 1 option at the child level is selected, then go back to a specific status and change the child level to the other option.\n\nDoes anyone know how to solve for this? I'm having trouble with the cascading levels,\n"
}
|
[
{
"author": "Bill Sheboy",
"body": "Hi [@hdenenberg](/t5/user/viewprofilepage/user-id/5526427) -- Welcome to the Atlassian Community!\n\nFor a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!\n\nUntil we see those...\n\nFor cascading fields you may access the parent value with the following, substituting your own custom field id:\n\n```\n{{issue.customfield_12345.value}}\n```\n\nand the child with:\n\n```\n{{issue.customfield_12345.child.value}}\n```\n\nThus you could use a [smart value condition](https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/#--smart-values---condition) to test what is needed, and then use the [Edit Issue action](https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Edit-issue) for any updates.\n\nKind regards, \nBill\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Automation-questions/I-m-trying-to-setup-an-automation-driven-off-of-a-condition-on-a/qaq-p/2733786
|
[
"cloud",
"jira",
"jira-cloud"
] |
{
"author": "Karen Giordano",
"title": "How can I create an automation to change the responsible of the subtask with the checklist progress?",
"body": "For each subtask we have a checklist which a responsible from each item on the list and it is very bad to wait that each person will change manually he responsible of the subtask when they complete your to do on the checklist. We can loose agility on the project evolution because of this.\n"
}
|
[
{
"author": "Adaeze_Jude_HEROCODERS",
"body": "Hi [@Karen Giordano](/t5/user/viewprofilepage/user-id/5526394)\n\nFrom our screenshot, I see that you are using [Issue Checklist](https://marketplace.atlassian.com/apps/1213231/issue-checklist-for-jira-pro?hosting=cloud&tab=overview) by HeroCoders.\n\nYou can automate this process using the Checklist Text custom field.\n\nPlease contact us [here](https://herocoders.atlassian.net/servicedesk/customer/portals) so I can understand your use case better and help you create a rule for this.\n\nCheers!\n\nAdaeze.\n",
"comments": null
},
{
"author": "Joseph Chung Yin",
"body": "[@Karen Giordano](/t5/user/viewprofilepage/user-id/5526394) -\n\nWelcome to the community. Can you clarify your ask on what you meant by \"a checklist\"? I believe you are using a third party add-on for the checklist progress tracking.\n\nPlease advise, so we can assist you better.\n\nBest, Joseph Chung Yin\n",
"comments": [
{
"author": "Karen Giordano",
"body": "Hi [@Joseph Chung Yin](/t5/user/viewprofilepage/user-id/396739) , thanks for your answer.\n\nActualy I was trying to create an automation rule for the checklist progress tracking. What I need is to change the subtask responsible as the checklist progress (below is an example of a checklist). ![Captura de Tela 2024-06-24 a?s 15.06.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/331483iA2AD70F8C100213E/image-size/large?v=v2&px=999 \"Captura de Tela 2024-06-24 a?s 15.06.10.png\")For example, when a person complete the first step of the checklist (Briefing), the responsible of the card will change automatically for the next step person. \nIs it possible only with a third party add-on? What exactly is this and how can I use it? \n\nThanks\n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/How-can-I-create-an-automation-to-change-the-responsible-of-the/qaq-p/2733773
|
[
"cloud",
"jira-service-management",
"jira-service-management-cloud"
] |
{
"author": "Talha Eryasar",
"title": "Status Labels in Markdown Formatting for Automation",
"body": "Hello all,\n\nI have an automation that creates tickets after certain triggers. I am formatting the description field of the tickets, and I would like to add status labels to the description section. Is this possible in markdown formatting right now such as we use panels?\n"
}
|
[
{
"author": "Bill Sheboy",
"body": "Hi [@Talha Eryasar](/t5/user/viewprofilepage/user-id/4740466) -- Welcome to the Atlassian Community!\n\nDo you mean the *status element*, from the dropdown as \"Add a custom status label\"?\n\nIf so, that is possible, and seems to be just the color-formatting markdown: <https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=texteffects>\n\nFor an example with the built-in colors for that element:\n\n```\nhere is a {color:#FF5630}*[ RED ]*{color} status\n```\n\nIf you mean another element, I recommend creating a test rule to log the description, adding an example element to a test issue, and then run the test rule to learn the format markdown to use.\n\n* trigger: manual\n* action: log the value of {{issue.description}}\n\nFYI...in my experience, some of the markdown elements from the editor cannot be added by automation rules. For those, I believe the Atlassian Document Format (ADF) must be used.\n\nKind regards, \nBill\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Automation-questions/Status-Labels-in-Markdown-Formatting-for-Automation/qaq-p/2733506
|
[
"cloud",
"formatting",
"jira-automation",
"jira-service-management",
"jira-service-management-cloud",
"markdown"
] |
{
"author": "Radu Ichim",
"title": "How do I set up an automation to update Parent field?",
"body": "Hi there,\n\nOne of my clients reported that during a CSV import where he tried to update the values of the Business Value custom field, some of the tickets 'lost' their connection to the Parent ticket. It was there before, but after the import it is gone.\n\nI tried reproducing this but everything seemed to work correctly.\n\nAs I would like to propose an alternative solution to the client, I was thinking about an automation, however I am not sure how exactly to set this up.\n\nSince the CSV import happens, and the Business Value field gets updated, I was thinking to set it as:\n\nTrigger - Issue Updated \nIF Business Value is not empty (since this will get updated)\n\nThis is where I kind of got stuck. I was thinking about adding another condition - IF Parent is empty, but I cannot select it under Field conditions. As an alternative I do IF Issue matches JQL (Parent is EMPTY)...but then I'm not sure where and how I would fetch the Parent.\n\nCan anybody help with some suggestions? I hope I managed to explain this good enough.\n\nThanks!\n"
}
|
[
{
"author": "Bill Sheboy",
"body": "Hi [@Radu Ichim](/t5/user/viewprofilepage/user-id/5520078) -- Welcome to the Atlassian Community!\n\nBefore you invest time in creating an automation rule, I recommend pausing to learn *why an import would clear the parent field*.\n\nOtherwise using the rule is, at best, mitigating the problem and not solving it.\n\nKind regards, \nBill\n",
"comments": [
{
"author": "Radu Ichim",
"body": "Hi [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313)\n\nThanks for the tip.\n\nIndeed, on a more attentive look, it seems like this issue was only happening in a team-managed project, and the issue is known in Atlassian.\n\nShould anybody come across this problem in the future, the 'secret' lies in the csv file:\n\n[CSV import Parent-child mapping \\| Jira \\| Atlassian Documentation](https://confluence.atlassian.com/jirakb/csv-import-parent-child-mapping-1096095688.html)\n\nKind regards, \nRadu\n"
}
]
},
{
"author": "Nicolas Grossi",
"body": "[@Radu Ichim](/t5/user/viewprofilepage/user-id/5520078) Welcome, You might take a look at this link: <https://community.atlassian.com/t5/Jira-questions/How-to-update-issue-parent-in-jira-automation-in-nextgen/qaq-p/1655685>\n\nNicolas\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Automation-questions/How-do-I-set-up-an-automation-to-update-Parent-field/qaq-p/2733350
|
[
"cloud",
"jira",
"jira-cloud"
] |
{
"author": "admin-nwalter",
"title": "Retrieving User Profile info via Jira Cloud Automation",
"body": "My main goal is to be able to retrieve the information that is displayed on the user profile in Jira and apply those values within a Jira ticket, so when a ticket is created, this info is auto-populated in assigned custom fields. However, despite our Jira Cloud being synced with AzureAD, this info is not retrievable through automation. An alternative found way is through API.\n\nI have created an Automation that basically does the below:\n\nWhen: Issue is created\n\nThen: Create Variable\n\n* - Variable name: ReporterEmail\n* - SmartValue: {{reporter.emailAddress}}\n\nAND: Send Web Request\n\n* - HTTP Method: POST\n* - Web Request Body: Custom Data\n* - Custom Data: Clientcredentialsandsecret\n* - Header:\n * Key: Content-Type / Value: application/x-www-form-urlencoded\n\nAND: Create variable\n\n* - Variable name: AccessTokenTest\n* - Smart Value: {{webhookResponse.body.access_token}}\n\nAND: Send Web Request\n\n* - Web Request URL: <https://graph.microsoft.com/v1.0/users/{{ReporterEmail>}}\n* - HTTP Method: GET\n* - Web Request Body: Empty\n* - Header:\n * Key: Authorization / Value: Bearer {{AccessTokenTest}}\n * Content-Type: application/json\n\nAND: Add value to the audit log.\n\n* - Log message: {{webhookResponse.body}}\n\nAND: Edit issue - Jobtitletest: {{webhookResponse.body.jobTitle}}\n\nThe automation runs successfull, but unfortunately it populates the customfield with literally the value \"{{webhookResponse.body.jobTitle}}\". The expected result was that it would retrieve the jobtitle from the webhook's response body, but it didn't. How can I achieve this? Again to reiterate, my goal is to map the user info that you can see in the User Profile within Jira, to custom fields within a ticket, every time a ticket gets created within the ITSD project. I do not want to use third party apps of any kind because we don't have the budget for that. Please help and apologies in advance if I didn't explain properly.\n"
}
|
[
{
"author": "Bill Sheboy",
"body": "Hi [@admin-nwalter](/t5/user/viewprofilepage/user-id/4668680)\n\nAs you are showing a manually typed in version of your rule, versus images of the rule and audit log, the community will need to guess a bit in order to help...\n\nIn the rule you describe, you write this value to the audit log in the second-to-last step:\n> AND: Add value to the audit log.\n>\n> - Log message: {{webhookResponse.body}}\n\nDoes that write to the audit log contain what you expect?\n\nNext, you state that Edit Issue action at the end of the rule, apparently of the field Jobtitletest, is writing the smart value expression rather than the *value of that expression*. Have you confirmed that smart value expression is correct and has no typographical errors?\n\nKind regards, \nBill\n",
"comments": [
{
"author": "admin-nwalter",
"body": "Hello [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) ,\n\nApologies for that. I didn't think the screenshot would contain sufficient info or would be sufficient:\n\n![Screenshot_997.png](https://community.atlassian.com/t5/image/serverpage/image-id/331389i05CB81CA0AB6667D/image-size/large?v=v2&px=999 \"Screenshot_997.png\")\n\nTo answer your question, the second to last option (adding value to the audit log) does bring a result, but actually shows the Access Token instead of what I expected.\n\nRegarding your last question, i had found documentation that this was possible, but I am not able to find it any more. Not sure if this idea was a fever dream or exhaustion.\n"
},
{
"author": "Bill Sheboy",
"body": "Thanks for that information to confirm the rule structure.\n\nThe Issue Created trigger can fire so quickly that some information may not be available to the rule yet. I recommend adding the Re-fetch Issue immediately after the trigger to prevent any timing problems with it.\n\nNext, do each of your Send Web Request actions have the option enabled to wait until the response occurs? It is this checkbox: \"Delay execution of subsequent rule actions until we've received a response...\"\n\nFinally, I wonder if {{webhookResponse.body.jobTitle}} in your Edit Issue action is not parsing correctly, particularly if the rule is not recognizing it as well-formed JSON. That can be confirmed by also writing just that expression to the log. The workaround may be to use the match() function with a regular expression to parse the body: <https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#match-->\n"
},
{
"author": "admin-nwalter",
"body": "Dear Bill,\n\nI think the re-fetch issue did trick combined with the \"Delay execution\" which was not active for the second Web Request. The logged actions now display the right options and the field is populated correctly now.\n\nThis opens up a lot of possibilities for now. Much obliged!\n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/Retrieving-User-Profile-info-via-Jira-Cloud-Automation/qaq-p/2733351
|
[
"cloud",
"jira-service-management",
"jira-service-management-cloud"
] |
{
"author": "Simone K_",
"title": "Automation zwischen Subtasks",
"body": "Hallo,\n\nIch stehe aktuell vor folgendem Problem:\n\n(Company-managed Projekt)\n\nEs existiert bereits eine funktionierende Regel Nr.1 die Bei Erstellung von TASK X\n\nunterschiedliche Subtasks erstellt (Subtasks wurden zuvor als Vorgangstypen angelegt):\n\nSub-Task A\n\nSub Task B\n\nSub-Task C\n\nDiese Sub-Tasks sind urspr?nglich keiner Person zugewiesen.\n\nNun m?chte ich eine zweite Regel erstellen die folgendes bewirkt:\n\nWenn Sub-Task A erledigt ist, dann weise Sub-Task B der zust?ndigen Person von TASK X (= Parent von Sub-task A und Sub-Task B) zu.\n\nIch finde einfach keine L?sung hierzu, Kann mir hier jemand helfen?\n"
}
|
[
{
"author": "Bill Sheboy",
"body": "Hi [@Simone K_](/t5/user/viewprofilepage/user-id/5526132) -- Welcome to the Atlassian Community!\n\nWill the subtasks all be assigned to the same person originally assigned to their parent Task? If so, could the subtasks all be assigned when they are created?\n\nIf not, how do you know which subtask is next? That is, which one is \"Subtask B\"?\n\nIf it is always the same subtask, based on some criteria, your rule could use branching and then assign the task. For example:\n\n* trigger: transitioned to \"done\" (or your completed status)\n* condition: issue type equals subtask\n* branch: on JQL to find the correct, next subtask with the same parent as the trigger issue\n * action: assign issue, selecting the options of\n * Assign issue to: Copy from another issue\n * Copy value from: Parent issue\n\nKind regards, \nBill\n",
"comments": [
{
"author": "Simone K_",
"body": "**Hi Bill,**\n\n**thanks a lot for your answer.**\n\n*Will the subtasks all be assigned to the same person originally assigned to their parent Task? If so, could the subtasks all be assigned when they are created?*\n\n**No - just one subtask should have a specific Person which is responsable just at the time when Parentstatus changes.**\n\n*If not, how do you know which subtask is next? That is, which one is \"Subtask B\"?*\n\n***which one is next depends of current Status from Parent.***\n\n***The subtasks are predefinied as different Subtasktypes. ( Business Projekt)***\n\n*If it is always the same subtask, based on some criteria, your rule could use branching and then assign the task. For example:*\n\n* *trigger: transitioned to \"done\" (or your completed status)*\n* *condition: issue type equals subtask*\n* *branch: on JQL to find the correct, next subtask with the same parent as the trigger issue -**\\> Why do i have to use JQL? Because there is only One Subtask Type B defined.***\n*\n * *action: assign issue, selecting the options of*\n * *Assign issue to: Copy from another issue*\n * *Copy value from: Parent issue*\n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/Automation-zwischen-Subtasks/qaq-p/2733343
|
[
"cloud",
"jira",
"jira-cloud"
] |
{
"author": "Vladimir Hudjan",
"title": "How to obtain requester organization in Jira Automation Smart values",
"body": "Hello, \n\nWhat I noticed is that even if the customer belongs to the organization, Jira won't automatically set the Organizations field once the issue is created. \n\nMy goal is to create an automation that will set the Organizations field based on the organization to which the requester belongs. \n\nI tried to use {{requester.organizations}} but its empty string.\n"
}
|
[
{
"author": "Melo",
"body": "Hi [@Vladimir Hudjan](/t5/user/viewprofilepage/user-id/5370611),\n\nI am afraid it will be a bit more complicated if you want to use it in A4J. Here is the Atlassian documentation describing the steps: <https://confluence.atlassian.com/jirakb/automation-to-add-all-the-organizations-to-the-ticket-that-the-reporter-is-part-of-1115679210.html>\n\nAnother option is the \"Share with\" option by default when using the portal. When a customer submits a request through the portal, they have the option to select which organization to share the request with. This is done through the \"Share with\" drop-down field.\n\nYou can find more information about it here:<https://confluence.atlassian.com/jirakb/everything-we-should-know-about-customer-organizations-in-jira-service-management-projects-1224782662.html>\n\nI hope it helps.\n\nCheers,\n\nMelo\n",
"comments": [
{
"author": "Vladimir Hudjan",
"body": "This solution works for me: \n<https://confluence.atlassian.com/jirakb/automation-to-add-all-the-organizations-to-the-ticket-that-the-reporter-is-part-of-1115679210.html> \n\nThank you a lot for your reply, Melo. \n\nBest Regards, \nVladimir\n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/How-to-obtain-requester-organization-in-Jira-Automation-Smart/qaq-p/2733326
|
[
"cloud",
"jira-service-management",
"jira-service-management-cloud"
] |
{
"author": "Vysakh Balachandran",
"title": "Automate the creation of Jira ticket for new event added in confluence calendar",
"body": "How can I automate the creation of a Jira ticket for every new event added in confluence calendar ? I tried using confluence automation but couldn't find any trigger or action related to confluence calendar.\n"
}
|
[
{
"author": "Bill Sheboy",
"body": "Hi [@Vysakh Balachandran](/t5/user/viewprofilepage/user-id/5526066) -- Welcome to the Atlassian Community!\n\nI recall there is unsupported REST API to add a webhook for Confluence, but I do not know if that includes an event for adding a calendar event. You may want to check the developer community to learn if that is possible:\n\n<https://community.developer.atlassian.com/>\n\nKind regards, \nBill\n",
"comments": [
{
"author": "Vysakh Balachandran",
"body": "Thanks [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) for the response. Sure, I will check with the developer community.\n"
}
]
},
{
"author": "Max Walther",
"body": "Hi [@Vysakh Balachandran](/t5/user/viewprofilepage/user-id/5526066)\n\nwelcome to the community!\n\nAs far as is know, there is no trigger for event creation in confluence automations.\n\nYou could do it the other way.\n\nIf an issue is created in a specific project, you could send a web request to the confluence api and create an event.\n\nBut I'm not sure, if the API allows you to create an event.\n\nCheers\n\nMax\n",
"comments": [
{
"author": "Vysakh Balachandran",
"body": "Thanks [@Max Walther](/t5/user/viewprofilepage/user-id/5385704) for the response. I wanted the other way around but still I will look into the possibility of using confluence api.\n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/Automate-the-creation-of-Jira-ticket-for-new-event-added-in/qaq-p/2733233
| null |
{
"author": "YARON LEVY",
"title": "Automation Loop limitation",
"body": "Hi, I have set up 2 automations for auto scheduling a chain of issues (mimicking gantt auto schedule features in similar tools).\n\nThe automation rules are:\n\n1. If START DATE is being updated, then DUE DATE is auto calculated and set.\n\n2. If DUE DATE is being updated, then the START DATE of the linked issue (BLOCKS) is auto calculated and set.\n\nSo I was hoping that both automation rules will fire each other until it will get to the last issue In the tree, which doesn't have linked issues it BLOCKS. (1 fires 2 which fires 1 and so on)\n\nThe problem that the Automation engine stops it after apx. 10 runs with the following error:\n\n-------------\n\nRule execution was stopped since an execution loop was detected. Please check \\*all\\* your rules and disable the 'Allow rule trigger' setting in 'Rule details' where it is not needed. We stopped execution after detecting a long chain of rules triggering other rules. Chain length: 10\n\n-------------\n\nCan you please assist? Many thanks !!\n"
}
|
[
{
"author": "Bill Sheboy",
"body": "Hi [@YARON LEVY](/t5/user/viewprofilepage/user-id/5525929) -- Welcome to the Atlassian Community!\n\nThat error is telling you the rule(s) exceeded the service limit of 10 loop executions: <https://support.atlassian.com/cloud-automation/docs/automation-service-limits/>\n\nThis limit helps prevent rule errors / runaway conditions leading to self-triggering rules or chains of rules.\n\nPlease rethink your scenario to learn if it is possible to solve this without self-triggering rules, or to enforce updates in one direction only, where branching might help. Also note rule branching for such cases is processed in parallel, not sequentially, and so other solution approaches may be needed.\n\nKind regards, \nBill\n",
"comments": [
{
"author": "YARON LEVY",
"body": "Thank you Bill, As you said, branching is not being done in parallel, and also makes the whole automation setup to be too much to maintain further down the line.\n\nIt has to be a recursive operation.\n\nMany thanks again.\n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/Automation-Loop-limitation/qaq-p/2733044
|
[
"cloud",
"jira",
"jira-cloud"
] |
{
"author": "Emmanuel Katto",
"title": "Emmanuel Katto Uganda : What is the process for setting up linked issues according to user count?",
"body": "Hi Everyone, I'm **Emmanuel Katto** from Uganda, I'm looking for guidance on creating linked issues based on the number of users in a custom field. Specifically, I have a user picker custom field and need to generate linked issues for each user listed in that field, with each user's name included in the summary of the new linked issues. How can I achieve this using Jira automation?\n\nRegards\n\n**Emmanuel Katto Uganda**\n"
}
|
[
{
"author": "Sonal Verma",
"body": "Hi Emmanuel Katto,\n\nTo create linked issues in Jira for each user listed in a user picker custom field and include each user's name in the summary of the new issues, you can use Jira Automation. Below is the step-by-step guide to setting up this automation rule:\n\n### Step 1: Create a New Automation Rule {#toc-hId--2146715151}\n\n1. Go to **Project Settings** (if you want the rule to apply to a specific project) or **System Settings** (for global rules).\n2. Navigate to **Automation**.\n3. Click on **Create Rule**.\n\n### Step 2: Set Up the Trigger {#toc-hId-340797682}\n\n1. Choose a trigger depending on when you want this automation to run. For example:\n * **Issue Created**: If you want to create linked issues whenever a new issue is created.\n * **Field Value Changed**: If you want to trigger the rule when the user picker field is updated.\n\n### Step 3: Add a Branch to Iterate Over Each User {#toc-hId--1466656781}\n\n1. Click on **New Action** and choose **Branch rule / related issues**.\n2. Select **For each value in a field**.\n3. Choose your **User Picker** custom field from the list.\n\n### Step 4: Add the Action to Create Linked Issues {#toc-hId-1020856052}\n\n1. Inside the branch, click on **New Action** and select **Create issue**.\n2. Configure the new issue:\n * **Project**: Select the project where the new issues will be created.\n * **Issue Type**: Choose the type of the linked issue.\n * **Summary** : Use the smart value `${field}` to include the user's name in the summary. For example, `\"Task for ${field.displayName}\"`.\n * **Other fields**: Set any other necessary fields.\n\n### Step 5: Link the Created Issues {#toc-hId--786598411}\n\n1. After configuring the new issue creation, add another action **Link issue**.\n2. Set **Type of link** (e.g., \"Relates to\", \"Blocks\", etc.) and choose **Most recently created issue** to link the new issue to the original one.\n\n### Step 6: Publish the Rule {#toc-hId-1700914422}\n\n1. Save and name your rule.\n2. Test the rule with a sample issue to ensure it behaves as expected.\n\n### Example Smart Values: {#toc-hId--106540041}\n\n* **`${field.displayName}`**: To get the full name of the user.\n* **`${field.emailAddress}`**: If you want to use the email address.\n\n### Important Notes: {#toc-hId--1913994504}\n\n* Make sure your user picker field allows multiple users.\n* Depending on your Jira setup, you might need admin permissions to create global rules.\n\nThis rule will create a linked issue for each user in your custom field, with the user's name in the summary. The branch function iterates over each user, ensuring that each one gets their corresponding issue.\n\nThis approach should be flexible enough to handle various user picker fields and different linked issue types.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Automation-questions/Emmanuel-Katto-Uganda-What-is-the-process-for-setting-up-linked/qaq-p/2732909
|
[
"cloud",
"jira",
"jira-cloud"
] |
{
"author": "Nadege",
"title": "How can I check that today's date matches a specific list of dates.",
"body": "We have an automation that creates a ticket every weekday. I would like to add a condition to the automation that causes it to skip specific days i.e. tickets are not created for holidays such as Christmas (25/12) or New Year's Day (01/01).\n\nHave tried using smart values but did not manage. Is this possible to do and if so, how can we go about doing this?\n\nThanks in advanced.\n"
}
|
[
{
"author": "Jovin",
"body": "Hey [@Nadege](/t5/user/viewprofilepage/user-id/5469930)\n\nDates can be tricky.... here's my recommendations. I'd go with option 2 personally!\n\n**Option 1: IF/ELSE in Automation rule with hard-coded dates**\n\ntry using the condition in your automation of \"IF/ELSE\" (no need to use the else as you can add all the dates into the conditions of the first IF).\n\nI would configure it like this (for each date):\n\n* {{smart values}} condition\n * First value: {{now.jqlDate}}\n * Condition: does not equal\n * Second value: date in YYYY-mm-dd format (e.g. 2024-12-25)\n * You can make this dynamic for year by setting it like: {{now.year}}-12-25\n\nA screenshot showing this is below:\n\n![smart values.png](https://community.atlassian.com/t5/image/serverpage/image-id/330890i09765E9C15E8DFDC/image-size/large?v=v2&px=999 \"smart values.png\")\n\n**Option 2: Visual through using multiple projects**\n\nOption 2 allows for some good flexibility by using a proxy project to act as a calendar... it's a funky way but hear me out. Benefits of this is you can easily add or remove dates, AND someone else can manage them without touching your automation!\n\n1. Create a project to act as your \"Calendar\" (for this I'll use the key \"CAL\" for the project)\n2. Create issues where the Due Date is the date you want your automation to skip\n 1. You can import these using the [Jira CSV Import function](https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/)\n3. Setup your automation to look at both projects (the one you want it to create issues in, and the calendar project).\n4. Setup your automation like below:\n5. Action: Lookup issues\n 1. JQL: project = CAL AND duedate = {{now.jqlDate}}\n6. Condition: {{smart values}} condition\n 1. First value: {{lookupIssues.size}}\n 2. Condition: equals\n 3. Second value: 0\n7. Action: Create your issues that you want\n\nSee screenshot of flow below:\n\n![visual flow.png](https://community.atlassian.com/t5/image/serverpage/image-id/330894iF8BFF2E29CCDBA21/image-size/large?v=v2&px=999 \"visual flow.png\")\n",
"comments": [
{
"author": "Nadege",
"body": "Hi [@Jovin](/t5/user/viewprofilepage/user-id/5104734) thanks so much! Will look into which solution is best for us.\n"
},
{
"author": "Jimmyroe",
"body": "You can check if today's date matches a specific list of dates using various methods. In Python, you can use the \\`datetime\\` module to get today's date and compare it against a predefined list of dates. First, import the module and define your list of dates in a consistent format, such as \\`YYYY-MM-DD\\`. Then, get today's date using \\`datetime.today().strftime('%Y-%m-%d')\\`, and check if this date exists in your list using a simple if statement. If today's date is in the list, you can print a message indicating a match; otherwise, print that there is no match. This approach can be easily adapted for other programming languages or tools like Google Sheets or JavaScript, using their respective date handling and comparison functions.\n"
}
]
},
{
"author": "Aaron Pavez _ServiceRocket_",
"body": "Hi [@Nadege](/t5/user/viewprofilepage/user-id/5469930)\n\nAs [@Jovin](/t5/user/viewprofilepage/user-id/5104734) mentioned, the first option is the best one IMHO. And thanks [@Jovin](/t5/user/viewprofilepage/user-id/5104734) I didn't know you could use this value **{{now.year}}-12-25** like that.\n\nIf you want to know more about smart values for dates check here:\n\n<https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/>\n\nRegards\n",
"comments": [
{
"author": "Jovin",
"body": "Gotta love the smart values [@Aaron Pavez _ServiceRocket_](/t5/user/viewprofilepage/user-id/4482404) ! Can get super creative with them!\n\nThe first one is definitely easier to understand, but I do quite like using projects for \"visual auditing\"... I do the same thing for bulk API calls etc. ?\n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/How-can-I-check-that-today-s-date-matches-a-specific-list-of/qaq-p/2732239
|
[
"cloud",
"jira-work-management",
"jira-work-management-cloud"
] |
{
"author": "Jill Vieregge",
"title": "In the new UI, Epic View seems to be missing. How do I reorder swimlanes by Epic now?",
"body": "In the backlog view you could request an Epic view which would list all the epics on the LHS. You could then use this panel/view to reorder the epics. This order would be reflected in swimlanes if you had them set to epics.\n\nI don't see the Epic view anymore - just the version one. Now how do I go about changing the order of epic-based swimlanes? I haven't seen anything else posted about this.\n"
}
|
[
{
"author": "Jill Vieregge",
"body": "Seems the control for the Epic panel has moved to the Board column configuration (eh?); but they didn't move the Version Panel control. ![Screenshot 2024-06-25 at 4.55.31?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331744i89C1B2AC7F28E088/image-size/large?v=v2&px=999 \"Screenshot 2024-06-25 at 4.55.31?PM.png\")\n",
"comments": null
},
{
"author": "Bill Sheboy",
"body": "Hi [@Jill Vieregge](/t5/user/viewprofilepage/user-id/4540914)\n\nWhen in the backlog view, there should be a dropdown list of Epics to the right of the Versions one. At the bottom of the Epic list, there is a slider to enable / disable the Epic panel.\n\nThe faster way to do this is with the shortcut key \"E\" or \"e\", as that will toggle the Epic panel display.\n\nAnd, the ordering of the Epics is the ranking. That is what changes when you drag-and-drop them in the panel.\n\nKind regards, \nBill\n",
"comments": [
{
"author": "Jill Vieregge",
"body": "Yah, I don't see the slider (like I do for versions). The list of epics just comes to an end.![Screenshot 2024-06-21 at 3.00.19?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331191i2B6C37D639B2DF1D/image-size/large?v=v2&px=999 \"Screenshot 2024-06-21 at 3.00.19?PM.png\")\n"
},
{
"author": "Jill Vieregge",
"body": "Shortcut E/e does nothing as well. But v toggles the Version list\n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/In-the-new-UI-Epic-View-seems-to-be-missing-How-do-I-reorder/qaq-p/2732630
| null |
{
"author": "Mike Monk",
"title": "Triggering Confluence Automation for a page created by Jira Automation",
"body": "I have some automation in Jira that creates a Confluence page which works fine, however I would like to then be able to change the Owner and remove myself as a watcher on that new page.\n\nI have some automation in the Confluence space to do this but it is failing with the below error:\n\n![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/330627i5657FA68ACFD28E9/image-size/large?v=v2&px=999 \"image.png\")\n\nI am suspecting this is due to the page creation from Jira not being fully \"completed\" but still triggering the Confluence Automation.\n\nAnyone got any suggestions on how to resolve this i.e. getting the Confluence Automation to refresh the page info before carrying out the condition checks...\n"
}
|
[
{
"author": "Mike Monk",
"body": "Just discovered there is a new \"Delay\" function in the Confluence automation. Have added that to the rule so will see how it goes next time it runs!\n\nMike\n",
"comments": null
},
{
"author": "Bill Sheboy",
"body": "Hi [@Mike Monk](/t5/user/viewprofilepage/user-id/4898230)\n\n*First thing, I am not using Confluence automation rules, and so my suggestions are based on what I know about automation in general. Please test anything I suggest. With that out of the way...*\n\nThere are similar problems for Jira Automation for issue creation, linking, etc. With those, there is a Re-fetch Issue action to reload the data and pause the rule slightly.\n\nAfter I quick check of the documentation, I see no equivalent for Confluence automation, page creation.\n\nOne possible workaround is adding a Send Web Request action to call a Jira REST API function, such as an issue search, as that will likely add a second or more of run time. Remember to select the option to \"Delay execution of subsequent rule actions...\" to ensure processing pauses.\n\nAfter checking further, I found a related suggestion to add a delay action for Confluence Automation: <https://jira.atlassian.com/browse/CONFCLOUD-77888>\n\nKind regards, \nBill\n",
"comments": [
{
"author": "Mike Monk",
"body": "Hi Bill,\n\nThanks for the suggestions, I to have used the Jira re-fetch where needed in my Automation to allow tickets to catch up...\n\nI will have a look at the page you linked to... thanks for that info\n\nMike\n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/Triggering-Confluence-Automation-for-a-page-created-by-Jira/qaq-p/2731112
|
[
"confluence-cloud"
] |
{
"author": "John",
"title": "userInputs was removed from Smart Value fields?",
"body": "This was working fine and is now broken. Using Cloud version.\n\nThe problem seems to be the user input variable. More specifically:\n\n(1) We have a Manual Trigger rule that requests user input for variable NewTitle\n\n(2) Next step copies the current page to a new space and new page, and sets the title from the smart value {{userInputs:NewTitle}}\n\nThis stopped working and now we can't find the answer for making user inputs function on the following step. The userInputs does not seem to be available as an option now, it's just gone from the menus. If it was renamed we can't find it.\n\nWhat changed? Is there a new way to do this?\n"
}
|
[
{
"author": "John",
"body": "And it seems to be working again magically after several weeks of downtime. Not sure what changed or where but it wasn't my script.\n\nI can confirm it works now AND the userInputs.variable does NOT show up in the search documentation. So the lack of documentation was a red herring (misleading).\n\nSo really nothing to go on in order to make any conclusion, Other than it seems the feature is valid at this time.\n",
"comments": null
},
{
"author": "Bill Sheboy",
"body": "Hi [@John](/t5/user/viewprofilepage/user-id/4530911)\n\nFor a question like this, please post an image of your **complete automation rule** , images of any relevant actions / conditions / branches, an image of the **audit log details** showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!\n\nUntil we see those...\n\nI see you also posted a question about this topic here: <https://community.atlassian.com/t5/Automation-articles/Request-input-from-users-when-a-Manual-rule-is-triggered/bc-p/2738281#M1701> Perhaps continue with this thread to focus the suggestions.\n\nOnce you post your rule, actions, and audit log details we can help track down the symptom and possible causes.\n\nKind regards, \nBill\n",
"comments": [
{
"author": "John",
"body": "Thanks... I get it. I can share but it's not troubleshooting the automation sequence or coding.\n\nSorry, I posted the broader question to the other thread as it related to the specific feature.\n\n![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/332229i49957D6304D27E28/image-size/large?v=v2&px=999 \"image.png\")\n\n![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/332230i81517ECD11D4DEFE/image-size/large?v=v2&px=999 \"image.png\")\n\n... that Title smart tag was there before and working. \nIf I click on the {} button we don't see any support for userInputs now:\n\n![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/332231i64950C8255CDB055/image-size/large?v=v2&px=999 \"image.png\")\n\nWhen triggered, it asks me for the input as expected.\n\nThe next response is this. No audit log entry is made.\n\n![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/332234i0E365A69C2B78F16/image-size/large?v=v2&px=999 \"image.png\")\n"
},
{
"author": "John",
"body": "I'm relatively new to writing automation rules here in Jira/Confluence... so if I'm doing something dumb here, let me know. But I thought I'd avoided stupid user tricks because this ran 100 times successfully before failing and when I tried to recreate a new rule for testing I discovered the userinput is still valid on the first task but not the second.\n"
},
{
"author": "Bill Sheboy",
"body": "No worries; we are all learning new things all the time.\n\nThat lookup for smart values with **{_}** is a relatively new automation editor feature, and certainly does not list all possible smart values. It even has typos for some of them.\n\nAnd my understanding is *it is not dynamic*; it is static and based on another version of the documentation. That is, it is unlikely to show the names of the fields you added to the Manual Trigger for user inputs for a specific rule.\n\nBack to the rule's audit log, please post an image showing the details under \"Show more\" for when you tried to execute the rule.\n\nI did see an open defect for intermittent problems with the Copy Page action when some third-party, marketplace Confluence addons are used. Do you have any of those installed? (Your Jira site admin will know this.)\n"
},
{
"author": "John",
"body": "Ok, I was not expecting it to show my user input variable per se. Just surprised that the basic userInputs command wasn't listed, because I thought it was previously. I thought I had seen {userInputs.variable}.\n\nThere is NO AUDIT LOG RESULT. The audit log shows previous Success results and then nothing, there is no 10 Fail results in the log.\n"
},
{
"author": "Bill Sheboy",
"body": "If there is no audit log entry, the rule did not trigger and run...making it challenging to diagnose this further.\n\nI recommend working with your Jira Site Admin to submit a ticket to Atlassian Support. They may see something we are missing. <https://support.atlassian.com/contact/#/>\n\nWhen you hear back from them, please post what you learn to benefit the community. Thanks!\n"
}
]
},
{
"author": "Rick Westbrock",
"body": "I thought the syntax for the user input value uses a dot instead of a colon i.e. **{{userInputs.NewTitle}}**\n",
"comments": [
{
"author": "John",
"body": "That may be a typo... Whatever the format is, we don't see userInputs in the menu now at all.\n"
},
{
"author": "John",
"body": "When we use { } smart tags and search for 'user' it has 5 results \n{{user.accountId}}\n\n{{user.emailAddress}}\n\n{{user.fullName}}\n\n{{user.publicName}}\n\n{{user.timeZone}}\n\nNo **{{userInputs.variable}}**\n\nand search for 'input' and zero matches. \n"
},
{
"author": "John",
"body": "We didn't change anything. The automation was tested and running fine for weeks. It simply does not run now when manually triggered. It only has 3 steps so it wasn't hard to find the issue.\n\nTake out the **{{userInputs.NewTitle}}**and it works again.\n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/userInputs-was-removed-from-Smart-Value-fields/qaq-p/2731363
|
[
"cloud",
"questions-for-confluence",
"questions-for-confluence-cloud"
] |
{
"author": "Matin Lotfaliei",
"title": "Why the LFS is not working in my pipeline?",
"body": "Hi. I have the bitbucket-pipeline.yml below but the LFS is not working.\n\n```\nimage: atlassian/default-image:4\n\ndefinitions:\n services:\n docker: # Define a custom docker daemon - can only be used with a self-hosted runner\n image: docker:dind\n memory: 2048\n\n set_env: &set_env\n >-\n export YOLO_MODEL_MODULE_NAME=yolo-model &&\n export YOLO_MODEL_MODULE_VERSION=${BITBUCKET_COMMIT::7} &&\n export DOCKER_CLI_EXPERIMENTAL=enabled &&\n\n download_buildx: &download_buildx\n >-\n wget https://github.com/docker/buildx/releases/download/v0.16.2/buildx-v0.16.2.linux-amd64 -O docker-buildx &&\n mkdir -p $HOME/.docker/cli-plugins/ &&\n mv docker-buildx $HOME/.docker/cli-plugins/ &&\n chmod +x ~/.docker/cli-plugins/docker-buildx\n\n steps:\n - step: &build_modules\n name: Build arm64 docker images\n runs-on:\n - self.hosted\n - linux\n script:\n - *download_buildx\n - *set_env\n - ./build-module.sh\n\n - step: &publish_modules\n name: Build and Publish Docker images\n runs-on:\n - self.hosted\n - linux\n script:\n - *download_buildx\n - *set_env\n - ./build-module.sh\n - docker login ${ACR_LOGIN_SERVER} --username ${ACR_NAME} --password ${ACR_ADMIN_PASSWORD}\n - docker push ${ACR_LOGIN_SERVER}/${YOLO_MODEL_MODULE_NAME}:${YOLO_MODEL_MODULE_VERSION}\n\n - step: &translate\n name: Run translation of model.zip if needed\n runs-on:\n - self.hosted\n - linux\n artifacts:\n - aux/drpai/model/**\n image: python:3.10\n clone:\n lfs: true\n caches:\n - pip\n script:\n - git clone https://github.com/MistySOM/aux.git\n - pip3 install -r aux/drpai/requirements.txt\n - ls -lah\n - unzip model.zip -d aux/drpai\n - cd aux/drpai && python3 ei2gst_drpai.py model\n\noptions:\n docker: true\n\npipelines:\n branches:\n master:\n - step: *translate\n - step: *publish_modules\n \"**\":\n - step: *translate\n - step: *build_modules\n pull-requests:\n \"**\":\n - step: *translate\n - step: *build_modules\n\n\n```\n\n`I also place the output of ls -lah to show the LFS hasn't worked. The repo clearly has the LFS when I use git lfs clone`\n\n + ls -lah\n total 48K\n\n\n drwxrwxrwx 5 root root 4.0K Sep 6 15:25 .\n drwxr-xr-x 3 root root 4.0K Sep 6 15:25 ..\n -rwxrwxrwx 1 root root 318 Sep 6 15:25 https://bitbucket.org/mw_active/yvr05-module-yolo-model/src/4b576d1a3bd93074d8e259c90ce5bf8518049d33/.dockerignore\n drwxrwxrwx 8 root root 4.0K Sep 6 15:25 .git\n -rw-rw-rw- 1 root root 7.9K Sep 6 15:25 https://bitbucket.org/mw_active/yvr05-module-yolo-model/src/4b576d1a3bd93074d8e259c90ce5bf8518049d33/.gitignore\n -rw-rw-rw- 1 root root 510 Sep 6 15:25 https://bitbucket.org/mw_active/yvr05-module-yolo-model/src/4b576d1a3bd93074d8e259c90ce5bf8518049d33/README.mddrwxrwxrwx 7 root root 4.0K Sep 6 15:25 aux\n -rw-rw-rw- 1 root root 2.1K Sep 6 15:25 https://bitbucket.org/mw_active/yvr05-module-yolo-model/src/4b576d1a3bd93074d8e259c90ce5bf8518049d33/bitbucket-pipelines.yml\n -rwxrwxrwx 1 root root 399 Sep 6 15:25 https://bitbucket.org/mw_active/yvr05-module-yolo-model/src/4b576d1a3bd93074d8e259c90ce5bf8518049d33/build-module.sh\n -rw-rw-rw- 1 root root 133 Sep 6 15:25 https://bitbucket.org/mw_active/yvr05-module-yolo-model/src/4b576d1a3bd93074d8e259c90ce5bf8518049d33/model.zipdrwxrwxrwx 3 root root 4.0K Sep 6 15:25 src\n"
}
|
[
{
"author": "Matin Lotfaliei",
"body": "I just learned that the LFS option does not work with any docker images including \\`python:3.10\\`. This is a missing part of the documentation. \n\nI had to install the \\`git-lfs\\` package and pull manually in the script.\n",
"comments": null
},
{
"author": "Syahrul",
"body": "G'day, [@Matin Lotfaliei](/t5/user/viewprofilepage/user-id/5586074)\n\nWelcome to the community!\n\nIt seems that the LFS options are missing, which are necessary for cloning LFS during the build process. For more detailed information, please refer to our [documentation](https://support.atlassian.com/bitbucket-cloud/docs/git-clone-behavior/#LFS). Essentially, you need to add the following:\n\n```\nclone:\n lfs: true\n```\n\nI hope this helps.\n\nRegards, \nSyahrul\n",
"comments": [
{
"author": "Matin Lotfaliei",
"body": "The LFS options are present.\n"
}
]
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Why-the-LFS-is-not-working-in-my-pipeline/qaq-p/2805399
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "Libby Askew",
"title": "Merging dev and main as pipeline step",
"body": "I am using a bitbucket pipeline for testing and would like to have the following work flow:\n\n- A PR is merged into dev branch\n\n- Tests run in the pipeline on the dev branch\n\n- If the tests are successful, dev is automatically merged into main. \n\nI am trying to merge dev into main using this step:\n\n```\nname: Merge with Main\n\n image: atlassian/default-image:2\n\n script:\n\n - git fetch https://x-token-auth:[email protected]/$BITBUCKET_REPO_FULL_NAME.git main\n\n - git fetch origin dev\n\n - git checkout dev\n\n - git log\n\n - git pull origin dev\n\n - git fetch origin main:main\n\n - git checkout main\n\n - git log\n\n - git merge dev \n\n - git push https://x-token-auth:[email protected]/$BITBUCKET_REPO_FULL_NAME.git main\n```\n\n<br />\n\nHowever this gives the error:\n\n```\n+ git merge dev\n\n```\n\n2\n\n Auto-merging https://bitbucket.org/f50league/sgpsim_core/src/78df948399a55aa3df75ae588f14bb462511d7e8/bitbucket-pipelines.yml\n\n3\n\n CONFLICT (add/add): Merge conflict in https://bitbucket.org/f50league/sgpsim_core/src/78df948399a55aa3df75ae588f14bb462511d7e8/bitbucket-pipelines.yml\n\n```\n4 Automatic merge failed; fix the conflicts and then commit the result.\n```\n\nWhen I run these steps locally I am able to merge to two branches:\n\n```\nUpdating 03457968..78df9483 \nFast-forward bitbucket-pipelines.yml\n 41 +++++++++++++++++++++++++++++------------ 1 file changed, 29 insertions(+), 12 deletions(-)\n```\n\n<br />\n\nWhat steps do I need to run to be able to successfully merge the two branches in the pipeline and why is there a discrepancy between running it locally and in the pipeline? \nMany thanks\n"
}
|
[
{
"author": "Theodora Boudale",
"body": "Hi Libby and welcome to the community!\n\nThe discrepancy may occur because the HEAD of the main branch, or that of dev branch, or both, are different in this specific Pipelines build from the ones in your local clone. This can happen if you haven't pulled the latest changes of dev and main locally, or if you have pulled them but the Pipelines build runs on older commits.\n\nYou can create a ticket with the support team and provide the URL of that Pipelines build, and the output of your local merge that you shared here, for further investigation regarding this discrepancy. You can create a ticket via <https://support.atlassian.com/contact/#/>, in \"What can we help you with?\" select \"Technical issues and bugs\" and then Bitbucket Cloud as product. When you are asked to provide the workspace URL, please make sure you enter the URL of the workspace that is on a paid billing plan to proceed with ticket creation.\n\nThe build in Pipelines is failing because of a merge conflict (changing the same line of a file on the two branches you are trying to merge):\n\n* <https://www.atlassian.com/git/tutorials/using-branches/merge-conflicts>\n\nResolving a merge conflict in Pipelines cannot be done automatically, unless you provide a merge strategy in order to always keep either the version of the conflicted file(s) in the currently checked out branch, or the version of the conflicted file(s) on the branch you are merging from.\n\nWould you like to do that? Or do you prefer the merge to fail in case of a merge conflict, so that you review and resolve the conflict manually, and then run another build?\n\nPlease feel free to reach out if you have any questions.\n\nKind regards, \nTheodora\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Merging-dev-and-main-as-pipeline-step/qaq-p/2805221
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "Niklas Malmberg",
"title": "How to work with substrings?",
"body": "I have a field for estimations, \"T-shirt size\", where the developers can estimate the amount of work before they actually start. This is a text field, with these options right now: \n![Screenshot 2024-06-20_000189.png](https://community.atlassian.com/t5/image/serverpage/image-id/330842i9A64FCDC752F8EB4/image-size/large?v=v2&px=999 \"Screenshot 2024-06-20_000189.png\") \n\nAs a goal, I want to extract the larger numeric value for each entry and use that for later calculation in automation rules. \n\nI found several substring-functions and started testing with them to figure out how to parse the string, but so far these returns nothing for me :( \n\nI have a manually triggered test rule that simply logs output for now: \n![Screenshot 2024-06-20_000190.png](https://community.atlassian.com/t5/image/serverpage/image-id/330843i5D832B35EB226ECC/image-size/large?v=v2&px=999 \"Screenshot 2024-06-20_000190.png\") \n\nNow, running this on a subtask with T-shirt size field set to \"M (3-5)\" I get this output in audit log: \n![Screenshot 2024-06-20_000188.png](https://community.atlassian.com/t5/image/serverpage/image-id/330844iF2891F2187B94762/image-size/large?v=v2&px=999 \"Screenshot 2024-06-20_000188.png\") \n\nWhat am I doing wrong? \n\nI'm running a Team-managed Jira software project in Cloud\n\nAs final result, I want to extract the \"5\" and convert it to a number, but neither of my substring seems to do anything useful.\n"
}
|
[
{
"author": "Darryl Lee",
"body": "Aw c'mon guys, a bunch of IF-ELSE statements isn't any fun!\n\nI think [@Niklas Malmberg](/t5/user/viewprofilepage/user-id/4821791) the problem is that you should be using:\n\n```\n{{issue.t-shirt size.value}}\n```\n\nI don't know if Atlassian ever documented the **value** thing. There's a bit about it buried here:\n\n<https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/>\n\n(Oh neat, [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564) made a [video](https://www.youtube.com/watch?v=4pnUWAY-dMQ) about it this.)\n\n#### But well, this is the fun part... {#toc-hId-346715579}\n\nIt seems that what you really want is the last number before the closing parentheses. So you can use the [match()](https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#match--) operator for that.\n\nSo what you could do is:\n\n```\n{{issue.t-shirt size.value.match(\"\\D+(\\d+)\\)\")}}\n```\n\nThat's a regular expression, and what it means is:\n\n**\\\\D** = a non-digit character\n\n**+** = at least one or more of the previous characters\n\n**\\\\d** = a digit-character\n\n**+** = again, at least one or more of the previous characters\n\nThe digits are \"captured\" in parentheses:**(\\\\d+)**\n\nAnd lastly, the key is that we're looking for that closing parentheses in the select value, which we have to escape with a backslash, so**\\\\)**\n\nAn incredible tool for better explaining regular expressions and TESTING them is regex101.com, and I've saved the one above for you to check out:\n\n<https://regex101.com/r/zI48rf/1>\n",
"comments": [
{
"author": "Darryl Lee",
"body": "Here's of a screenshot of the rule in action. Or well, logs of it:\n\n![Screenshot 2024-06-20 at 10.34.37 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/330996i9E4236681EC1A273/image-size/large?v=v2&px=999 \"Screenshot 2024-06-20 at 10.34.37 PM.png\")\n"
},
{
"author": "Jovin",
"body": "[@Darryl Lee](/t5/user/viewprofilepage/user-id/1365322) - Awesome response, and quite elegant in the use of complex operators in the automation. I prefer to keep things more readable (as I do with my programming too). It may be more verbose or a few extra \"lines of code\", but I find it easier to debug ?\n\nAlways love seeing the more complex and elegant things though!\n"
},
{
"author": "Niklas Malmberg",
"body": "Now we're talking ! \n\n1. Yes, \n.value was the lacking part. Now my substring functions return something, and logical too. \nThe original example above with input \"M (3-5)\" yielded these outputs: \n\n![Screenshot 2024-07-01_000206.png](https://community.atlassian.com/t5/image/serverpage/image-id/332742i4F826A7826F21D6B/image-size/large?v=v2&px=999 \"Screenshot 2024-07-01_000206.png\") \nMakes complete sense. \n\n2. To use RegExps instead did not even enter my mind, but it's elegant and a much better solution than mucking with substrings. Excellent, Sir! \n\n3. \nYes, I agree with Jovin too, that the resulting rule might not be very easily readable (I miss the possibility of adding comments anywhere I want in a Jira automation rule). \nStill, the rule description field is available, and most rules are after all quite short. \n\nThank you [@Darryl Lee](/t5/user/viewprofilepage/user-id/1365322) !\n"
},
{
"author": "Niklas Malmberg",
"body": "BTW, the RegExp suggested did not handle the string \"XS (0,5)\" properly.\n\n*It's a rather local standard to express decimal numbers with a comma, I know a point/dot separator is more common.*\n\nBut anyhow, a non-digit character made the RegExp \"\\\\D+ (\\\\d+)\\\\)\" return wrong, 5 instead of 0,5 \nI played around on regext101.com and landed in regExp \"(\\[0-9.\\]+)\\\\)\", and using decimal dot in all my strings like \"XS (0.5)\"\n"
},
{
"author": "Darryl Lee",
"body": "Oh! I totally missed that you were using fractional points!\n\nSo yeah, I think you could keep using a comma, if you used:\n\n```\n([0-9,]+)\\)\n```\n\nConfirmed in regex101 that this works: <https://regex101.com/r/1L6pBV/1>\n"
}
]
},
{
"author": "Ste Wright",
"body": "Hi [@Niklas Malmberg](/t5/user/viewprofilepage/user-id/4821791)\n\nIt feels like you're making this more complex than it needs to be.\n\nFor example, why does it need to be a text field? Why not a select list or a number field to make this simpler?\n\nSte\n",
"comments": [
{
"author": "Niklas Malmberg",
"body": "This field is not really mine to edit, it's used by several projects at the company. And since it's call T-shirt size, The XS, S, M, L-notation is rather expected. \n\nBut how come the substring functions all returns nothing?\n"
},
{
"author": "Ste Wright",
"body": "Not sure, but just want to ensure they're necessary.\n\nIs it that you will take whatever number is after the \"-\" each time? Or, you just want the biggest number every time? EG. for small you always want 2?\n\nCould you also clarify what you'll use the numbers for?\n\nSte\n"
},
{
"author": "Niklas Malmberg",
"body": "The question is really: \nFor a string like \"M (3-5)\" residing in a field called 't-shirt size' on a Jira issue, how can I extract the last numerical character(s), so I can convert that to a numerical value later on? \n\nAccording to the documentation, given input \"M (3-5)\", the function {{ issue.t-shirt size.substringBetween(\"-\",\")\") }} ought to return the string \"5\", but for some reason it doesn't. \n\nDoes anyone know how the parsing should be written to accomplish that?\n"
},
{
"author": "Ste Wright",
"body": "Hi [@Niklas Malmberg](/t5/user/viewprofilepage/user-id/4821791)\n\nThe reason I'm asking is IF/ELSE statements could be easier here - i.e\n\n* IF value = MINI\n* THEN create a variable of 0\n* ELSE-IF value = S (1-2)\n* THEN create a variable of 2\n* ...etc\n\n---\n\nFor the smart values though, I tested this in a test environment and it works fine for me.\n\nOne thing you could try is using the exact field name, including the capitalisation of \"T-Shirt Size\". This can be an issue sometimes!\n\nSte\n"
}
]
},
{
"author": "Jovin",
"body": "Hey Niklas,\n\nFor simplicity have you tried adding an \"IF ELSE\" condition and simply iterating over the options? Meanwhile this is less \"dynamic\" it's guaranteed to work unless you change the options :)\n",
"comments": [
{
"author": "Niklas Malmberg",
"body": "Hi [@Jovin](/t5/user/viewprofilepage/user-id/5104734) , sure I will need to add conditions, but for now I started simple - I just want to figure out how to parse a string and extract a part that I later could turn into a number. \n\nSo my test is just this, first displaying the string to audit log and then try to use several ways to look into subparts of the string value. \nAs you can see, I'm 1) searching for the divider - between number chars, 2) searching for the ending paranthesis, and also 3) trying to look for both. \n\nUnless I can find any number in the string, subsequent IF-ELSE will not do much.\n"
},
{
"author": "Jovin",
"body": "Hi [@Niklas Malmberg](/t5/user/viewprofilepage/user-id/4821791),\n\nI can see that the T-Shirt size is a select list, in that case you simply need to make the IF statement be comparing the \"Issue Field\", like the screenshot below, simply replace **Change reason** with your **T-shirt size** and for each of the IF/ELSE/ELSE/ELSE choose a different option.\n\nBy using this method you don't need to use substrings at all.\n\n![Screenshot 2024-06-20 123848.png](https://community.atlassian.com/t5/image/serverpage/image-id/330863i854DA0118018E2E5/image-size/large?v=v2&px=999 \"Screenshot 2024-06-20 123848.png\")\n\nFollowing the condition, you can then do an Action to \"Edit Issue\" with the field desired to capture the scoring you've got.\n\ne.g.\n\nIF \"T-shirt size\" EQUALS \"Small (0,5)\"\n\nEDIT ISSUE FIELD \"Story Points\" with value 0,5\n\nELSE IF ....\n"
},
{
"author": "Niklas Malmberg",
"body": "Yes, that might work, will try that for sure. \nJust annoyed that my substring\\*-calls are just not working at all :/\n"
},
{
"author": "Niklas Malmberg",
"body": "Right, that worked. \nI had to add a block of ELSE IF for each possible value, like \n\n![Screenshot 2024-06-20_000191.png](https://community.atlassian.com/t5/image/serverpage/image-id/330885i4645425052475F4F/image-size/large?v=v2&px=999 \"Screenshot 2024-06-20_000191.png\")![Screenshot 2024-06-20_000192.png](https://community.atlassian.com/t5/image/serverpage/image-id/330886i80DBCB3A99BEAEDD/image-size/large?v=v2&px=999 \"Screenshot 2024-06-20_000192.png\")\n\nso it's not elegant but it did it's work just fine. \nThanks [@Jovin](/t5/user/viewprofilepage/user-id/5104734)\n"
},
{
"author": "Jovin",
"body": "Amazing! I sometimes get caught in a cycle of making things more complex too, community is an amazing resource for sense-checking and simplifying and I'm glad I could be a part of that journey!\n"
}
]
}
] |
https://community.atlassian.com/t5/Automation-questions/How-to-work-with-substrings/qaq-p/2732040
| null |
{
"author": "Hamza Wakrim",
"title": "Issue with two verification forgot it",
"body": "hello\n"
}
|
[
{
"author": "Theodora Boudale",
"body": "Hi Hamza and welcome to the community!\n\nThere is an option to request a 2FA recovery email by selecting the option \"Forgot code?\" on the screen that asks you for a 2FA code.\n\nI see that you requested a recovery email for 2FA a few days ago. Can you please confirm if you have received it?\n\nYou can use that to disable 2FA on your Bitbucket account. You can then set it up again, if you want.\n\nKind regards, \nTheodora\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Issue-with-two-verification-forgot-it/qaq-p/2805093
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "Chiqui Sison",
"title": "Bitbucket Cloud API to get list of repositories for a specific project",
"body": "How do you get the list of repositories for a specific project using API for Bitbucket Cloud?\n"
}
|
[
{
"author": "Mark C",
"body": "Hi [@Chiqui Sison](/t5/user/viewprofilepage/user-id/1931534),\n\nThank you for reaching out to the community.\n\nYou can use the below API endpoint to list your repositories.\n\n```\nGET /repositories/{workspace}/{repo_slug}\n```\n\n**Reference** : <https://developer.atlassian.com/cloud/bitbucket/rest/api-group-repositories/#api-repositories-workspace-repo-slug-get>\n\nYou can then use the filter option to filter your specific project. - <https://developer.atlassian.com/cloud/bitbucket/rest/intro/#filtering>\n\nHope it helps.\n\nRegards, \nMark C\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Bitbucket-Cloud-API-to-get-list-of-repositories-for-a-specific/qaq-p/2804838
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "Veeresh",
"title": "Unable to import Shared pipelines",
"body": "Is this issue resolved? I am still unable to import the share-pipeline-1 to import repository, I dont see the pipeline being triggered at import repository. Please advise on how to import the share-pipeline or yaml anchor steps from export repo to import repository in bitbucket. Below example doesn't seems to work.\n\n<https://support.atlassian.com/bitbucket-cloud/docs/share-pipelines-configurations/>\n\n**Export repository:**\n\nexport: true\n\ndefinitions: \npipelines: \nshare-pipeline-1: \n- step: \nname: \"hello world\" \nscript: \n- echo hello\n\n<br />\n\n**Import repository:**\n\npipelines: \ncustom: \nimport-pipeline: \nimport: shared-pipeline:main:share-pipeline-1\n"
}
|
[
{
"author": "Mark C",
"body": "Hi [@Veeresh](/t5/user/viewprofilepage/user-id/5585844)\n\nWelcome to the community.\n\nWould you be able to confirm if both repositories are in the same workspace?\n\nRegards, \nMark C\n",
"comments": [
{
"author": "Veeresh",
"body": "Thank you Mark! yes able to import the share-pipeline now.\n\nI was trying with **{workspace-name}/** {repo-slug-of-exported-pipeline}:{branch/tag-to-import-from}:{pipeline-from-exported-file} but worked just with repo name.\n\nCan you please share some examples where we have aliases configured under definitions and yaml anchors under definitions \\> pipelines in exporting repo, then try those YAML anchors being called in import pipeline?\n\nThank you in advance!\n"
},
{
"author": "Mark C",
"body": "Hi [@Veeresh](/t5/user/viewprofilepage/user-id/5585844)\n\nGlad to know it works now. \nUnfortunately, we don't have relevant examples of YAML anchors for exporting. You can try some combinations and let us know if you encounter any issues.\n\nRegards, \nMark C\n"
}
]
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Unable-to-import-Shared-pipelines/qaq-p/2805070
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "???SA",
"title": "bitbucket cloud is not working and bitbucket app password from bamboo server don't authorization",
"body": "hi\n\nbitbucket cloud is not working and I have been using an app password successfully on the Bamboo server, but it's no longer working, and I don't know how to fix it.\n\n2024-09-06 14:55:00,878 WARN \\[http-nio-8085-exec-277\\] \\[AuthorizationLoggerListener\\] Authorization failed: org.acegisecurity.AccessDeniedException: Access is denied; authenticated principal: org.acegisecurity.providers.anonymous.AnonymousAuthenticationToken@90556c3e: Username: anonymousUser; Password: \\[PROTECTED\\]; Authenticated: true; Details: org.acegisecurity.ui.WebAuthenticationDetails@1de6: RemoteIpAddress: 10.13.11.148; SessionId: null; Granted Authorities: ROLE_ANONYMOUS; secure object: com.atlassian.bamboo.ww2.actions.build.ChainJsonProviderAction@26f17c3c; configuration attributes: \\[WW_READ, GLOBAL_READ\\] 2024-09-06 14:55:08,759 WARN \\[http-nio-8085-exec-253\\] \\[AuthorizationLoggerListener\\] Authorization failed: org.acegisecurity.AccessDeniedException: Access is denied; authenticated principal: org.acegisecurity.providers.anonymous.AnonymousAuthenticationToken@6faaf9b0: Username: anonymousUser; Password: \\[PROTECTED\\]; Authenticated: true; Details: org.acegisecurity.ui.WebAuthenticationDetails@ffff8868: RemoteIpAddress: 10.13.12.10; SessionId: null; Granted Authorities: ROLE_ANONYMOUS; secure object: com.atlassian.bamboo.webwork.StarterAction@77c63a51; configuration attributes: \\[WW_READ, GLOBAL_READ\\] 2024-09-06 14:55:09,549 WARN \\[http-nio-8085-exec-279\\] \\[AuthorizationLoggerListener\\] Authorization failed: org.acegisecurity.AccessDeniedException: Access is denied; authenticated principal: org.acegisecurity.providers.anonymous.AnonymousAuthenticationToken@6faaf9b0: Username: anonymousUser; Password: \\[PROTECTED\\]; Authenticated: true; Details: org.acegisecurity.ui.WebAuthenticationDetails@ffff8868: RemoteIpAddress: 10.13.12.10; SessionId: null; Granted Authorities: ROLE_ANONYMOUS; secure object: com.atlassian.bamboo.webwork.StarterAction@673f52c; configuration attributes: \\[WW_READ, GLOBAL_READ\\]\n"
}
|
[
{
"author": "Jerrold - Empyra",
"body": "Hi [@???SA](/t5/user/viewprofilepage/user-id/5152256)\n\nThere is a active incident in Bitbucket cloud now. you can follow the status of the incident in Atlassian status - <https://status.atlassian.com/>\n\nBitbucket - <https://bitbucket.status.atlassian.com/>\n\nThank you.\n",
"comments": [
{
"author": "Jerrold - Empyra",
"body": "Hi [@???SA](/t5/user/viewprofilepage/user-id/5152256)\n\nThey have informed that the incident has been resolved can you try if you are able to access the bitbucket cloud now\n\nThank you.\n"
},
{
"author": "???SA",
"body": "hi [@Jerrold - Empyra](/t5/user/viewprofilepage/user-id/5352480)\n\nit still not working x(\n\nsame error log\n"
},
{
"author": "Jerrold - Empyra",
"body": "Hi [@???SA](/t5/user/viewprofilepage/user-id/5152256)\n\nCan i get more information like when you are getting this particular error while logging into the bitbucket cloud or to perform any other action because based on the error log it seems like your Bamboo server is trying to perform actions that require more privileges than those granted to an anonymous user. can you update the app password and try again.\n\nThank you.\n"
},
{
"author": "???SA",
"body": "\\<screenshot_removed\\>\n\nHi [@Jerrold - Empyra](/t5/user/viewprofilepage/user-id/5352480)\n\ni try new one. but it still not work \nThank you\n"
},
{
"author": "???SA",
"body": "additional, It was an app password that was originally working well, and it is still functioning properly during Bamboo deployments. However, now there's an issue occurring when I register a new repo and perform the test connection.\n"
}
]
},
{
"author": "Theodora Boudale",
"body": "Hi [@???SA](/t5/user/viewprofilepage/user-id/5152256),\n\nOne thing to check is whether the user, whose username and app password are using, has access to this specific Bitbucket repo. Are you able to clone this repository from a terminal application, outside of Bamboo, using that username and app password?\n\nIf that is successful, then I suggest raising a request with the Bamboo support team:\n\n* <https://confluence.atlassian.com/bamboo/raising-a-request-with-atlassian-support-625672748.html>\n\nI don't know what API call Bamboo is making when it tests the connection. There is also no indication of what is the status code of that request; is it a 401 error, a 403 error, or something different? I also see in the output you shared \"Username: anonymousUser\", so it's not clear if the credentials you provided are used by Bamboo.\n\nJust a heads up, I removed the screenshot from your post for privacy reasons, as the repo details were visible.\n\nKind regards, \nTheodora\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/bitbucket-cloud-is-not-working-and-bitbucket-app-password-from/qaq-p/2804901
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "Stephen",
"title": "Extract Bitbucket data and port that data to another tool",
"body": "We have a large amount of data in a Bitbucket repository. I want to extract the Bitbucket data and export that data into another tool. What tool or utility can be used to perform this type of data extraction ? Also, is there a tool to export the extracted data to another tool ? Thoughts?\n"
}
|
[
{
"author": "Aron Gombas _Midori_",
"body": "This is a very vague question.\n\nWhat is \"Bitbucket\" data here? The code and its history? Projects and repos and their metadata? What exactly?\n\nAlso, what is the target tool to import into? It'd affect the proper answer.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Extract-Bitbucket-data-and-port-that-data-to-another-tool/qaq-p/2804439
|
[
"bitbucket-unknown-hosting-type",
"unknown-hosting-type"
] |
{
"author": "Mark Zieg",
"title": "Consider case-insensitive Pull Request diff view",
"body": "I realize that most languages are case-sensitive, but it would be useful for VHDL reviews (perhaps SQL as well) if lines differing only in capitalization could be hidden from online diff reviews, much as the current tool allows users to ignore white-only changes (which is sensible in some languages like C, perhaps less-so with Python and Makefiles).\n"
}
|
[
{
"author": "Theodora Boudale",
"body": "Hi Mark,\n\nThank you for the feedback.\n\nGit is case sensitive. It has an option to ignore whitespace in diffs, but there is no option to make diffs case insensitive. A custom implementation would be required for the latter.\n\nI went ahead and created a feature request for what you are asking to gather interest:\n\n* <https://jira.atlassian.com/browse/BCLOUD-23393>\n\nYou can add your vote to it (by selecting the **Vote for this issue** link) to express your interest, as the number of votes helps the product managers better understand the demand for new features. You are more than welcome to leave feedback, and you can also add yourself as a watcher (by selecting the **Start watching this issue** link) if you'd like to be notified via email on updates.\n\nImplementation of features is done as per our policy [here](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html) and any updates will be posted in the feature request.\n\nKind regards, \nTheodora\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Consider-case-insensitive-Pull-Request-diff-view/qaq-p/2804299
|
[
"bitbucket-cloud",
"cloud",
"diff",
"pull-request"
] |
{
"author": "Robin Muterspaugh",
"title": "Deleting a bitbucket account",
"body": "Can I delete our Bitbucket account and still have Atlassian and GitHub and it not affect our other Atlassian products?\n"
}
|
[
{
"author": "Ben",
"body": "Hi [@Robin Muterspaugh](/t5/user/viewprofilepage/user-id/4502491)\n\nIf you delete your Bitbucket Cloud workspace, this will not affect your other products - you can delete your workspace by following the documentation below:\n\n* <https://confluence.atlassian.com/bbkb/how-to-delete-bitbucket-cloud-workspace-1216583972.html>\n\nNote that it takes 30 days to completely remove a Bitbucket Cloud workspace.\n\nDeleting your Atlassian account is a different story, as this would affect access to all of your products (as you use this to login).\n\nCheers!\n\n- Ben (Bitbucket Cloud Support)\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Deleting-a-bitbucket-account/qaq-p/2804255
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "Yogesh Kumar",
"title": "Unable to switch Node.js versions using nvm in Bitbucket pipeline on Windows runner",
"body": "I have installed **nvm** on my Windows runner and successfully installed two Node.js versions: **16.15.0** and **6.9.1** . When I try to switch between these versions manually using the command `nvm use {version}` on the runner, it works as expected.\n\nHowever, when I try to switch between Node.js versions using the same `nvm use {version}` command in the Bitbucket pipeline YAML file, it doesn't work. The pipeline doesn't switch the Node.js version as intended.\n\nHere are the details:\n\n* **Operating System**: Windows\n* **nvm-windows** is installed, and I can switch Node.js versions manually.\n* The pipeline fails to switch the version programmatically using `nvm use {version}` in the script.\n\nHow can I achieve this Node.js version switch within the Bitbucket pipeline?\n\nAny help or examples would be greatly appreciated!\n"
}
|
[
{
"author": "Ben",
"body": "Hi Yogesh,\n\nMay I know which build image you are using in your YML configuration, and if you are performing install commands for both versions as part of your build script?\n\nI will also need the error you're receiving.\n\nCheers!\n\n- Ben (Bitbucket Cloud Support)\n",
"comments": [
{
"author": "Yogesh Kumar",
"body": "Hi Ben, I'm using window server 2019 as runner. Im using following commands through script: \n\n- nvm use 6.9.1 \n- npm install \n- npm run postinstall \n- npm run build \nBut my node version is not switching to 6.9.1\n"
}
]
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Unable-to-switch-Node-js-versions-using-nvm-in-Bitbucket/qaq-p/2804011
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "Alaattin Fidan",
"title": "Upgrade Plan Error",
"body": "We want to upgrade plan (Standart). An error occured. We don't understand the reason. Please can you help us.\n\nError Message \nTitle: Unable to change plan \nBody: There was an issue changing your plan.\n\nError Code: \n504f42a97d764033af711f9f282ee6e9\n\n[@Syahrul](/t5/user/viewprofilepage/user-id/744536) Can you help me?\n"
}
|
[
{
"author": "Alaattin Fidan",
"body": "[@Syahrul](/t5/user/viewprofilepage/user-id/744536) Can you help me?\n",
"comments": [
{
"author": "Syahrul",
"body": "Hi [@Alaattin Fidan](/t5/user/viewprofilepage/user-id/5584717)\n\nPlease create a support ticket with our billing team on our [Support portal](https://support.atlassian.com/contact/).\n\nRegards, \nSyahrul\n"
}
]
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Upgrade-Plan-Error/qaq-p/2803743
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "???",
"title": "Request for Account Consolidation",
"body": "Atlassian ??? ???,\n\n? ???? ???? ? ????? ????.\n\nAtlassian ??? ???? ? ??? ???? ????.\n\n?? Jira? Bitbucket? ?? ?? ??? ???? ???? ??? ? ??? ???? ?? ? ? ??? ??? Atlassian ???? ???? ????? ?????.\n\n??? ??? ???? ? ??? ??? ????? ???? ?? ??? ???? ??? ??? ????.\n\n??? ??? ??????.\n\n?????,\n"
}
|
[
{
"author": "Hans Polder",
"body": "[@???](/t5/user/viewprofilepage/user-id/5584585) ,\n\nPlease be aware that this is a public forum, which is also indexed by search engines. Your mail addresses should not be on here, as it's inviting spammers to your door step :)\n\nAdditionally, most of us aren't Atlassian employees. This means that we cannot change something like you're requesting (merging of accounts).\n\nYou could try creating a support request here: <https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/?inquiry_category=your_account>\n",
"comments": [
{
"author": "???",
"body": "++thank you so much!++\n"
}
]
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Request-for-Account-Consolidation/qaq-p/2803611
|
[
"atlassian-accounts",
"bitbucket-cloud",
"cloud",
"not-applicable"
] |
{
"author": "Vladimir Alarcon",
"title": "Does Bitbucket offer package registries?",
"body": "We need to version and store different types of packages such as JAR, WAR, even EAR, and also ZIP, and NodeJS ones. We are not interested in Docker images just yet.\n\nI cannot find a general Registry service in Bitbucket. Is there any product to accomplish this?\n\nThank you.\n"
}
|
[
{
"author": "Theodora Boudale",
"body": "Hi Vladimir and welcome to the community!\n\nI'm afraid that Bitbucket doesn't offer package registries. We have a feature request in our issue tracker:\n\n* <https://jira.atlassian.com/browse/BCLOUD-19547>\n\nI suggest adding your vote to that feature request (by selecting the **Vote for this issue** link) as the number of votes helps the product managers better understand the demand for new features. You are more than welcome to leave feedback, and you can also add yourself as a watcher (by selecting the **Start watching this issue** link) if you'd like to be notified via email on updates.\n\nImplementation of features is done as per our policy [here](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html) and any updates will be posted in the feature request.\n\nEvery Bitbucket Cloud repository has a **Downloads** page (you can find it on the left sidebar when you open the repo on Bitbucket's website). You can upload files there (a file shouldn't be larger than 1 GB), but keep in mind that this is not a package registry. If you need a package registry, you can look into ones offered by other companies.\n\nKind regards, \nTheodora\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Does-Bitbucket-offer-package-registries/qaq-p/2803456
|
[
"bitbucket-cloud",
"cloud",
"packages"
] |
{
"author": "Choi Won Gyun",
"title": "Malicious content report",
"body": "<https://bitbucket.org/browserupdater/download/downloads/>\n\nHi, just wanted to report the repository above for hosting malicious content.\n\nThe files are specifically used to fool users into \"updating \\<current browser name\\>\" through fake popups on breached websites.\n"
}
|
[
{
"author": "Andy Heinzer",
"body": "Thanks for reporting it [@Choi Won Gyun](/t5/user/viewprofilepage/user-id/5584496)\n\nThat repo has been taken down. If you find others in the future, you are welcome to report them here to Community, or you can also email [email protected] and our team can investigate these further.\n\nAndy\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Malicious-content-report/qaq-p/2803454
|
[
"bitbucket-unknown-hosting-type",
"malware",
"unknown-hosting-type"
] |
{
"author": "Doug Svacina",
"title": "pg_restore in pipeline causes build to fail",
"body": "I'm trying to run a Postgres service in my Pipeline where I created all my test data in a db I'm running on my local machine. I ran a pg_dump to create test data tar file. When I try to pg_restore that tar file in my pipeline, it looks like it works, but the restore script fails and my pipeline errors. \n\nHere is my pipeline file: \n\n```\nimage: node:20.10.0\ndefinitions:\n services:\n postgres:\n image: postgres:16\n environment:\n POSTGRES_DB: reporting\n POSTGRES_USER: postgres\n POSTGRES_PASSWORD: mysecretpassword\noptions:\n docker: true\npipelines:\n default:\n - step:\n caches:\n - docker\n script: \n - apt-get update && apt-get install -y postgresql-client\n - export PGPASSWORD='mysecretpassword'\n - npm install\n - pg_restore -U postgres -d reporting -h localhost -c -C -v --no-owner --no-acl ./tests/databaseScripts/reportingDump.tar\n - npm run unit-tests\n - npm run integration-tests\n services:\n - postgres\n```\n\nAnd here is the Pipeline output: \n\n```\n + pg_restore -U postgres -d reporting -h localhost -c -C -v --no-owner --no-acl ./tests/databaseScripts/reportingDump.tar \npg_restore: connecting to database for restore \npg_restore: dropping DATABASE reporting pg_restore: while PROCESSING TOC: pg_restore: from TOC entry 3422; 1262 16384 DATABASE reporting postgres pg_restore: error: could not execute query: ERROR: cannot drop the currently open database Command was: DROP DATABASE reporting; \npg_restore: creating DATABASE \"reporting\" \npg_restore: error: could not execute query: ERROR: database \"reporting\" already exists Command was: CREATE DATABASE reporting WITH TEMPLATE = template0 ENCODING = 'UTF8' LOCALE_PROVIDER = libc LOCALE = 'en_US.utf8'; pg_restore: connecting to new database \"reporting\" \npg_restore: creating SCHEMA \"public\" pg_restore: creating FUNCTION \"public.f_getDataForDeviationCalculation(character varying, date, date)\" \npg_restore: creating TABLE \"public.Deck\" \npg_restore: creating TABLE \"public.Impressions\" \npg_restore: creating TABLE \"public.Presentation-Named\" \npg_restore: creating TABLE \"public.PresentationSlide\" \npg_restore: creating TABLE \"public.Session\" \npg_restore: creating TABLE \"public.Slide\" \npg_restore: creating TABLE \"public.User\" \npg_restore: processing data for table \"public.Deck\" \npg_restore: processing data for table \"public.Impressions\" \npg_restore: processing data for table \"public.Presentation-Named\" \npg_restore: processing data for table \"public.PresentationSlide\" \npg_restore: processing data for table \"public.Session\" \npg_restore: processing data for table \"public.Slide\" \npg_restore: processing data for table \"public.User\" \npg_restore: creating CONSTRAINT \"public.Deck Deck_pkey\" \npg_restore: creating CONSTRAINT \"public.Impressions Impressions_pkey\" pg_restore: creating CONSTRAINT \"public.Presentation-Named Presentation-Named_pkey\" \npg_restore: creating CONSTRAINT \"public.PresentationSlide PresentationSlide_pkey\" \npg_restore: creating CONSTRAINT \"public.Session Session_pkey\" \npg_restore: creating CONSTRAINT \"public.Slide Slide_pkey\" \npg_restore: creating CONSTRAINT \"public.User User_pkey\" \npg_restore: warning: errors ignored on restore: 2 \nSkipping cache upload for failed step \nSearching for test report files in directories named [test-results, failsafe-reports, test-reports, TestResults, surefire-reports] down to a depth of 4 \nFinished scanning for test reports. Found 0 test report files. \nMerged test suites, total number tests is 0, with 0 failures and 0 errors.\n\n```\n\nI see that there is an error trying to drip the reporting database, but that doesn't seem to stop the restore from running. It's still creating the tables, loading the data and adding the constraints. Can someone tell me why this step is failing my pipeline?\n"
}
|
[
{
"author": "Mark C",
"body": "Hi [@Doug Svacina](/t5/user/viewprofilepage/user-id/1627395)\n\nWelcome to the community. \n\nWhen you tried to run your build locally, may I know if you run in a Docker container?\n\nRegards, \nMark C\n",
"comments": [
{
"author": "Doug Svacina",
"body": "Yup... I'm using dev containers in Visual Studio Code. I'm using \nnode:20.15.1 as my dev container image. \n\nThis is my dev container Dockerfile: \n\n```\nFROM node:20.15.1\n\nRUN apt-get update && apt-get install -y postgresql-client\n\nRUN curl \"https://awscli.amazonaws.com/awscli-exe-linux-x86_64.zip\" -o \"awscliv2.zip\" \\\n\n&& unzip awscliv2.zip \\\n\n&& ./aws/install\n```\n"
},
{
"author": "Mark C",
"body": "Hi [@Doug Svacina](/t5/user/viewprofilepage/user-id/1627395)\n\nThanks for that.\n\nFor the **pg_restore**command, could you try to remove the \"-C\" flag and let's see if that helps?\n\nRegards, \nMark C\n"
},
{
"author": "Doug Svacina",
"body": "I get pretty much the same result without the -C flag. A few more errors, but it seems like it recovered from them as it did create the tables and constraints. \n\npg_restore -U postgres -d reporting -h localhost -c -v --no-owner --no-acl ./tests/databaseScripts/reportingDump.tar \npg_restore: connecting to database for restore \npg_restore: dropping CONSTRAINT User User_pkey \npg_restore: while PROCESSING TOC: \npg_restore: from TOC entry 3270; 2606 17079 CONSTRAINT User User_pkey postgres \npg_restore: error: could not execute query: ERROR: relation \"public.User\" does not exist \nCommand was: ALTER TABLE ONLY public.\"User\" DROP CONSTRAINT \"User_pkey\"; \npg_restore: dropping CONSTRAINT Slide Slide_pkey \npg_restore: from TOC entry 3268; 2606 17077 CONSTRAINT Slide Slide_pkey postgres \npg_restore: error: could not execute query: ERROR: relation \"public.Slide\" does not exist \nCommand was: ALTER TABLE ONLY public.\"Slide\" DROP CONSTRAINT \"Slide_pkey\"; \npg_restore: dropping CONSTRAINT Session Session_pkey \npg_restore: from TOC entry 3266; 2606 17075 CONSTRAINT Session Session_pkey postgres \npg_restore: error: could not execute query: ERROR: relation \"public.Session\" does not exist \nCommand was: ALTER TABLE ONLY public.\"Session\" DROP CONSTRAINT \"Session_pkey\"; \npg_restore: dropping CONSTRAINT PresentationSlide PresentationSlide_pkey \npg_restore: from TOC entry 3264; 2606 17073 CONSTRAINT PresentationSlide PresentationSlide_pkey postgres \npg_restore: error: could not execute query: ERROR: relation \"public.PresentationSlide\" does not exist \nCommand was: ALTER TABLE ONLY public.\"PresentationSlide\" DROP CONSTRAINT \"PresentationSlide_pkey\"; \npg_restore: dropping CONSTRAINT Presentation-Named Presentation-Named_pkey \npg_restore: from TOC entry 3262; 2606 17071 CONSTRAINT Presentation-Named Presentation-Named_pkey postgres \npg_restore: error: could not execute query: ERROR: relation \"public.Presentation-Named\" does not exist \nCommand was: ALTER TABLE ONLY public.\"Presentation-Named\" DROP CONSTRAINT \"Presentation-Named_pkey\"; \npg_restore: dropping CONSTRAINT Impressions Impressions_pkey \npg_restore: from TOC entry 3260; 2606 17069 CONSTRAINT Impressions Impressions_pkey postgres \npg_restore: error: could not execute query: ERROR: relation \"public.Impressions\" does not exist \nCommand was: ALTER TABLE ONLY public.\"Impressions\" DROP CONSTRAINT \"Impressions_pkey\"; \npg_restore: dropping CONSTRAINT Deck Deck_pkey \npg_restore: from TOC entry 3258; 2606 17067 CONSTRAINT Deck Deck_pkey postgres \npg_restore: error: could not execute query: ERROR: relation \"public.Deck\" does not exist \nCommand was: ALTER TABLE ONLY public.\"Deck\" DROP CONSTRAINT \"Deck_pkey\"; \npg_restore: dropping TABLE User \npg_restore: from TOC entry 215; 1259 16970 TABLE User postgres \npg_restore: error: could not execute query: ERROR: table \"User\" does not exist \nCommand was: DROP TABLE public.\"User\"; \npg_restore: dropping TABLE Slide \npg_restore: from TOC entry 214; 1259 16965 TABLE Slide postgres \npg_restore: error: could not execute query: ERROR: table \"Slide\" does not exist \nCommand was: DROP TABLE public.\"Slide\"; \npg_restore: dropping TABLE Session \npg_restore: from TOC entry 213; 1259 16960 TABLE Session postgres \npg_restore: error: could not execute query: ERROR: table \"Session\" does not exist \nCommand was: DROP TABLE public.\"Session\"; \npg_restore: dropping TABLE PresentationSlide \npg_restore: from TOC entry 212; 1259 16955 TABLE PresentationSlide postgres \npg_restore: error: could not execute query: ERROR: table \"PresentationSlide\" does not exist \nCommand was: DROP TABLE public.\"PresentationSlide\"; \npg_restore: dropping TABLE Presentation-Named \npg_restore: from TOC entry 211; 1259 16950 TABLE Presentation-Named postgres \npg_restore: error: could not execute query: ERROR: table \"Presentation-Named\" does not exist \nCommand was: DROP TABLE public.\"Presentation-Named\"; \npg_restore: dropping TABLE Impressions \npg_restore: from TOC entry 210; 1259 16945 TABLE Impressions postgres \npg_restore: error: could not execute query: ERROR: table \"Impressions\" does not exist \nCommand was: DROP TABLE public.\"Impressions\"; \npg_restore: dropping TABLE Deck \npg_restore: from TOC entry 209; 1259 16940 TABLE Deck postgres \npg_restore: error: could not execute query: ERROR: table \"Deck\" does not exist \nCommand was: DROP TABLE public.\"Deck\"; \npg_restore: dropping FUNCTION f_getDataForDeviationCalculation(character varying, date, date) \npg_restore: from TOC entry 227; 1255 16939 FUNCTION f_getDataForDeviationCalculation(character varying, date, date) postgres \npg_restore: error: could not execute query: ERROR: function public.f_getDataForDeviationCalculation(character varying, date, date) does not exist \nCommand was: DROP FUNCTION public.\"f_getDataForDeviationCalculation\"(deck_id character varying, start_date date, end_date date); \npg_restore: dropping SCHEMA public \npg_restore: creating SCHEMA \"public\" \npg_restore: creating FUNCTION \"public.f_getDataForDeviationCalculation(character varying, date, date)\" \npg_restore: creating TABLE \"public.Deck\" \npg_restore: creating TABLE \"public.Impressions\" \npg_restore: creating TABLE \"public.Presentation-Named\" \npg_restore: creating TABLE \"public.PresentationSlide\" \npg_restore: creating TABLE \"public.Session\" \npg_restore: creating TABLE \"public.Slide\" \npg_restore: creating TABLE \"public.User\" \npg_restore: processing data for table \"public.Deck\" \npg_restore: processing data for table \"public.Impressions\" \npg_restore: processing data for table \"public.Presentation-Named\" \npg_restore: processing data for table \"public.PresentationSlide\" \npg_restore: processing data for table \"public.Session\" \npg_restore: processing data for table \"public.Slide\" \npg_restore: processing data for table \"public.User\" \npg_restore: creating CONSTRAINT \"public.Deck Deck_pkey\" \npg_restore: creating CONSTRAINT \"public.Impressions Impressions_pkey\" \npg_restore: creating CONSTRAINT \"public.Presentation-Named Presentation-Named_pkey\" \npg_restore: creating CONSTRAINT \"public.PresentationSlide PresentationSlide_pkey\" \npg_restore: creating CONSTRAINT \"public.Session Session_pkey\" \npg_restore: creating CONSTRAINT \"public.Slide Slide_pkey\" \npg_restore: creating CONSTRAINT \"public.User User_pkey\" \npg_restore: warning: errors ignored on restore: 15\n"
},
{
"author": "Mark C",
"body": "Hi [@Doug Svacina](/t5/user/viewprofilepage/user-id/1627395)\n\nThanks for trying that. \nIt seems that there's something wrong with the authentication method. \nCould you try to connect to the database before running the command? \nAlso, see if you could specify the username/password as part of the command and see if it makes a difference.\n\nRegards, \nMark C\n"
}
]
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/pg-restore-in-pipeline-causes-build-to-fail/qaq-p/2803495
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "gtangwa",
"title": "Bitbucket repos tags or labels",
"body": "My company recently acquired Prisma Cloud for cloud security and application security. We have integrated all our Bitbucket repositories into Prisma for scanning. We also have different development groups who writing code for us. We are looking for a way to tag all our repos with their development group that way we can create Jira tickets for each account group. Tags can be pulled into Prisma for grouping. \nIf anyone in the community can help us with suggestions on a way forward, I will greatly appreciate it. \nThank you. \nGilbert\n"
}
|
[
{
"author": "Theodora Boudale",
"body": "Hi Gilbert and welcome to the community!\n\nSuch a feature is not available in Bitbucket Cloud yet. We have a feature request that you can vote for (by selecting the **Vote for this issue** link) here:\n\n* <https://jira.atlassian.com/browse/BCLOUD-11800>\n\nYou are more than welcome to leave feedback, and you can also add yourself as a watcher (by selecting the **Start watching this issue** link) if you'd like to be notified via email on updates. Implementation of features is done as per our policy [here](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html) and any updates will be posted in the feature request.\n\nAt the moment, the only way to organize repos in a workspace is with projects:\n\n* <https://support.atlassian.com/bitbucket-cloud/docs/create-and-manage-projects-in-bitbucket-cloud/>\n\nEvery repository in a workspace belongs to one of the workspace's projects.\n\nKind regards, \nTheodora\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Bitbucket-repos-tags-or-labels/qaq-p/2803386
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "Andrew Katsewich",
"title": "Malicious repository",
"body": "Basically this file (scroll to the right), I get these a lot from upwork but they were on Github up until now where it is actually easy to do reporting. \n<https://bitbucket.org/wondertecom124/tokenstore-react/src/main/backend/routes/userRoutes.js>\n"
}
|
[
{
"author": "Andy Heinzer",
"body": "Hi [@Andrew Katsewich](/t5/user/viewprofilepage/user-id/5584336)\n\nThanks for reporting it to us. You are welcome to report such findings to us here in Community. In the future, you could also reach out to [email protected] as a means of informing our abuse team.\n\nI forwarded this report to my internal team. They have reported taking down this repo as a result.\n\nThanks again,\n\nAndy\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Malicious-repository/qaq-p/2803284
|
[
"bitbucket-unknown-hosting-type",
"unknown-hosting-type"
] |
{
"author": "Jan Guardian",
"title": "JSON via CURL in atlassian/ssh-run:0.8.1",
"body": "Guys, please, spare my sanity. I'm trying to run a curl command with atlassian/ssh-run:0.8.1 as follows to no avail:\n\n```\ncurl --request POST --url https://api.cloudflare.com/client/v4/zones/$CLOUDFLARE_ZONE/purge_cache --header \"Content-Type: application/json\" --header \"X-Auth-Key: $CLOUDFLARE_APIKEY\" --header \"X-Auth-Email: $CLOUDFLARE_EMAIL\" --data \"{\"purge_everything\": true}\"\n```\n\nThe request fails with the message from the endpoint saying that \"Request must contain one of \"purge_everything\". Obviously, it has to do something with escaping the quotes in the JSON that is being sent.\n\nI tried it all: backslashes, single quotes, double and tripple single and double quotes --- nothing seems to work.\n\nPlease, tell me how to send JSON with curl through atlassian/ssh-run:0.8.1\n"
}
|
[
{
"author": "Jim Knepley - ReleaseTEAM",
"body": "I think it's most legible if you quote it like this:\n\n```\n--data '{\"purge_everything\": true}'\n```\n\nAlthough it's not relevant to this example, I like to programmatically generate JSON documents using \"jq\" in a shell, or the \"json\" library in Python. They do the various required quoting and escaping correctly so I don't have to worry about it, particularly for user-provided inputs.\n",
"comments": [
{
"author": "Jan Guardian",
"body": "While it is legible indeed it does not work when run as a command in atlassian/ssh-run:0.8.1\n"
},
{
"author": "Jim Knepley - ReleaseTEAM",
"body": "Can you please be more specific? You're calling \"[Purge Cached Content](https://developers.cloudflare.com/api/operations/zone-purge)\" from the CloudFlare API, yes?\n\nIf it's the same response from CloudFlare, does it work with other clients like Python or Postman?\n\nYour original request:\n\n```\n--data \"{\"purge_everything\": true}\"\n```\n\n...failed because the shell interpreted the data parameter as \"{\"\n\nSingle quotes interpret the entire string as one parameter (at the expense of variable expansion, which you aren't using).\n\nThe double-quote alternative would be escaping the double quotes in the JSON document like this:\n\n```\n--data \"{\\\"purge_everything\\\": true}\"\n```\n\n...which I believe is less expressive of your intent than the single-quoted version.\n"
}
]
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/JSON-via-CURL-in-atlassian-ssh-run-0-8-1/qaq-p/2803224
|
[
"bitbucket-cloud",
"bitbucket-pipelines",
"cloud",
"pipes",
"ssh"
] |
{
"author": "Enrico Augurusa",
"title": "I receive We couldn't log you in",
"body": "After logged in with google credentials, agree and create workspace and \"One moment your product is starting up\" I receive:\n\n\"We couldn't log you in\"\n\n\"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.\"\n\nAnd I can't access my workspace.\n\nI'm using last version of Firefox without proxies or tunnels.\n\nI need your help please\n"
}
|
[
{
"author": "Theodora Boudale",
"body": "Hi Enrico and welcome to the community!\n\nYour Bitbucket Cloud account was in a dormant state, which is the reason for the error you were seeing.\n\nI reactivated the account. Can you please try logging in when you have some time, and let me know if the issue is resolved?\n\nKind regards, \nTheodora\n",
"comments": null
},
{
"author": "Nikola Perisic",
"body": "Welcome to the communtiy [@Enrico Augurusa](/t5/user/viewprofilepage/user-id/2239121) ! This is because your account wasn't active for some time and Atlassian has deactivated it. In order to solve this you need to place a support ticket [here](https://support.atlassian.com/contact/)\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/I-receive-We-couldn-t-log-you-in/qaq-p/2802865
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "Ke Lin",
"title": "Not receiving email notifications from BitBucket",
"body": "Hi\n\nI have not been receiving email notifications for PRs from Bitbucket for the last few days.\n\nCould you pls help in resolving the issue?\n"
}
|
[
{
"author": "Andy Heinzer",
"body": "Hi [@Ke Lin](/t5/user/viewprofilepage/user-id/5453186)\n\nI found there was a bounce message sent to your address with a response of:\n> 554 5.7.1 \\<@\\>: Recipient address rejected: Access denied\n\nI have cleared the suppression from our side.\n",
"comments": [
{
"author": "Ke Lin",
"body": "Thanks you i will have a look\n"
},
{
"author": "Ke Lin",
"body": "Hi [@Andy Heinzer](/t5/user/viewprofilepage/user-id/541137) ,\n\nSorry for the late updates, the email notification seems still not working\n"
}
]
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Not-receiving-email-notifications-from-BitBucket/qaq-p/2802392
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "Inapurapu, Aditya",
"title": "Listing all pipelines executed in the last 24 hours",
"body": "I need to list all bitbucket pipelines executed in the last 24 hours using the REST API. I came across this community question <https://community.atlassian.com/t5/Bitbucket-questions/Re-How-to-get-latest-pipelines-from-API/qaq-p/2071074/comment-id/83462#M83462>\n\nand tried using the following REST API query, but all pipelines were returned while I was expecting only a handful of them to be returned. What am I missing?\n\n[https://api.bitbucket.org/2.0/repositories/{workspace}/{repo_slug}/pipelines?sort=-created_on\\&q='created_on](https://api.bitbucket.org/2.0/repositories/{workspace}/{repo_slug}/pipelines?sort=-created_on&q='created_on)\\>2024-09-02'\n"
}
|
[
{
"author": "Adam Brunt",
"body": "Not an answer but I am beginning to think that filtering on the pipelines endpoint does NOT work or, at the very least, the REST documentation is badly written (or even wrong).\n\nFor example, the post you link to works but according to documentation there is nothing about filtering on \"status\" which isn't even a property returned by the endpoint :(\n\nHaving said that, the first thing you need to do is use URL encoding in your URL; for example, change the '\\>' to its %xx equivalent.\n\nBut as I said, I am not entirely convinced that it works as well as the REST documentation says it does\n\nEDIT: According to <https://community.atlassian.com/t5/Bitbucket-questions/BitBucket-API-repository-Pipelines-search-query/qaq-p/2027370> filtering on the pipeline endpoint DOES NOT work\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Listing-all-pipelines-executed-in-the-last-24-hours/qaq-p/2802183
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "Carlos Solorzano",
"title": "Repo on BitBucket over limit, local has been cleaned of large files, how can I push?",
"body": "My local repo is a few hundred megs now, but in bitbucket I have over 5 gigs. When I try to push it rejects my push because of that.\n\nHow can I push again?\n\nThanks.\n"
}
|
[
{
"author": "Syahrul",
"body": "G'day, [@Carlos Solorzano](/t5/user/viewprofilepage/user-id/1177380)\n\nI don't see any large repositories in your workspace. Could you raise a support ticket at our [Support portal](https://support.atlassian.com/contact/) and share the repository URL?\n\nRegards, \nSyahrul\n",
"comments": [
{
"author": "Carlos Solorzano",
"body": "Thank you, support solved the issue.\n"
}
]
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Repo-on-BitBucket-over-limit-local-has-been-cleaned-of-large/qaq-p/2802176
|
[
"bitbucket-cloud",
"cloud"
] |
{
"author": "Ivan Novikov",
"title": "Malware repository",
"body": "Hello, I found the active malware repository for few months.\n\nA person, under the guise of asking for help with development, requests to run a project on a computer that contains obfuscated malicious code. \n\nThere is an obfuscated js script at the end of the file, hiding in the right bottom corner.\n\n<https://bitbucket.org/ritechdev/metaverse-backend/src/main/app/middleware/verifySignUp.js>\n\nIt's exactly the same attack:\n\n<https://github.com/0x50D4/0x50d4.github.io/blob/main/_posts/2024-04-03-python-malware.md>\n\nPlease take action.\n"
}
|
[
{
"author": "Patrik S",
"body": "Hey [@Ivan Novikov](/t5/user/viewprofilepage/user-id/5583394) ,\n\nThank you very much for reporting the malicious content on that repository.\n\nWe have taken down that repository as it violates Atlassian terms of service.\n\nAgain, we really appreciate your time on reporting this to us and helping to make our platform more secure.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/Malware-repository/qaq-p/2802132
|
[
"bitbucket-unknown-hosting-type",
"unknown-hosting-type"
] |
{
"author": "Rafael Louren?o Da Costa",
"title": "How can I setup my Security Group in AWS to accept only bitbucket access?",
"body": "I've a Jenkins instance in AWS inside a protect VPC, and I'do like to setup the security group for this VPC to Accept access only by Bitbucket.\n\nIs It Exists a IP list that I can setup in my Security Group, or other way to do it?\n"
}
|
[
{
"author": "Patrik S",
"body": "Hey [@Rafael Louren?o Da Costa](/t5/user/viewprofilepage/user-id/5583209) ,\n\nand welcome to the Community!\n\nYou can find a complete list of Bitbucket Pipelines IP addresses in the following documentation:\n\n* [Valid IP addresses for Bitbucket Pipelines build environments](https://support.atlassian.com/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/#Valid-IP-addresses-for-Bitbucket-Pipelines-build-environments)\n\nThose would need to be allowed in any firewall you may have in front of your servers to allow Pipelines to access the server.\n\nLet us know in case you have any questions.\n\nThank you, [@Rafael Louren?o Da Costa](/t5/user/viewprofilepage/user-id/5583209) !\n\nPatrik S\n",
"comments": [
{
"author": "Rafael Louren?o Da Costa",
"body": "Hey [@Patrik S](/t5/user/viewprofilepage/user-id/4603309)\n\nThank you so much you gave me exactly answer that I needed\n"
}
]
}
] |
https://community.atlassian.com/t5/Bitbucket-questions/How-can-I-setup-my-Security-Group-in-AWS-to-accept-only/qaq-p/2801856
|
[
"bitbucket-cloud",
"bitbucket-pipelines",
"cloud",
"jenkins",
"pipes"
] |
{
"author": "Bob Inskeep",
"title": "Configure a starting revision from which to start indexing",
"body": "We are running Fisheye for subversion - 'Starter Kit'. I would like to reindex Fisheye, configuring the starting revision from which to start indexing so I can get back under the 10 committers limit. I find where it suggest I can do it, but I haven't been able to locate precisely how to go about it.\n\nAny help will be greatly appreciated.\n"
}
|
[
{
"author": "Bob Inskeep",
"body": "In Fisheye I found the last change which for one of the older committers and identified the last revision he made {revision}.\n\nI went to Admin \\| Repositories \\| {repository in question} -\\> SCM Details and set SVN Options \\| Start Revision: {revision} + 20. When I saved the change, Fisheye said I need to re-index so it did - completely, finding current revisions from the newer committers.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Fisheye-Crucible-questions/Configure-a-starting-revision-from-which-to-start-indexing/qaq-p/1753709
|
[
"server"
] |
{
"author": "pmarx",
"title": "Emails are not longer send - protocol is disabled or cipher suites are inappropriate",
"body": "Hi,\n\nwe work with Fisheye 4.8.7 but since 3/7/2021 our users receiving no email notification from fisheye. We think that is a problem with TLS 1.2.\n\nThe email test result:\n\n\"problem sending email\n\nNo appropriate protocol (protocol is disabled or cipher suites are inappropriate) \nat sun.security.ssl.HandshakeContext.(HandshakeContext.java:171) \nat sun.security.ssl.ClientHandshakeContext.(ClientHandshakeContext.java:98) \nat sun.security.ssl.TransportContext.kickstart(TransportContext.java:220) \nat sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:428) \nat sun.security.ssl.SSLSocketImpl.ensureNegotiated(SSLSocketImpl.java:804)\"\n\nWe put the following in the fisheye OPTS already:\n\nexport FISHEYE_OPTS=\"-javaagent:/opt/current/tools/byteman/lib/byteman.jar=boot:/opt/current/tools/byteman/lib/byteman.jar,listener:true,script:/disksdb/fisheye-data/tls1.2/use-tls12.btm\"\n\nThe result of the load rules is:\n\nFailed to process request: java.net.ConnectException: Connection refused (Connection refused) \njava.net.ConnectException: Connection refused (Connection refused) \nat java.net.PlainSocketImpl.socketConnect(Native Method) \nat java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350) \nat java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206) \nat java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188) \nat java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) \nat java.net.Socket.connect(Socket.java:607) \nat java.net.Socket.connect(Socket.java:556) \nat java.net.Socket.\\<init\\>(Socket.java:452) \nat java.net.Socket.\\<init\\>(Socket.java:229) \nat org.jboss.byteman.agent.submit.Submit$Comm.\\<init\\>(Submit.java:881) \nat org.jboss.byteman.agent.submit.Submit.submitRequest(Submit.java:787) \nat org.jboss.byteman.agent.submit.Submit.listAllRules(Submit.java:176) \nat org.jboss.byteman.agent.submit.Submit.main(Submit.java:1121) \n\nAny idea?\n\nThanks and regards\n\nPhil\n"
}
|
[
{
"author": "Steffen Stamprath",
"body": "Please check the $JAVA_HOME/conf/security/java.security file. Search for the key \"jdk.tls.disabledAlgorithms\". Maybe there is a protocol you need.\n\nIn one update Java add \"TLSv1, TLSv1.1\". Remove this, restart.\n\nHope it helps!\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Fisheye-Crucible-questions/Emails-are-not-longer-send-protocol-is-disabled-or-cipher-suites/qaq-p/1753432
| null |
{
"author": "AYESHA AR",
"title": "Currently, we are using Crucible version 3.10.1. We want to upgrade to a new version. Please suggest",
"body": "Currently, we are using Crucible version 3.10.1. We want to upgrade to a new version. Please suggest which version we can go for and why.\n\nThanks\n"
}
|
[
{
"author": "Craig Castle-Mead",
"body": "Hi [@AYESHA AR](/t5/user/viewprofilepage/user-id/1435560)\n\nAs Crucible 3.10.1 was released in October 2015, so I'd suggest you need a significant upgrade jump (or set of upgrades) to ensure you're not vulnerable to any security issues. Crucible has also been sunset by Atlassian and the latest version (4.8) was released in December 2019.\n\nCan I ask what business need Crucible meets for you as Bitbucket now covers a significant number of use cases that historically required FishEye or Crucible.\n\nCCM\n",
"comments": [
{
"author": "AYESHA AR",
"body": "Hi Craig,\n\nThanks for your help. We use Crucible for code review from GitLab.\n\nThanks,\n\nAyesha\n"
},
{
"author": "Barry Robertson",
"body": "[@Craig Castle-Mead](/t5/user/viewprofilepage/user-id/224850) a major benefit of Crucible was that it supported a comprehensive code review (given enough tweaking in the setup of the review) vs incremental changes that Bitbucket seems best suited for. However, I recall figuring out that Crucible seemed to want to be used similarly, thus making it hard to do a comprehensive review of all the code changes since X (for which many incremental changes may have occurred). I'm not sure what tool a team would want to use if they've done pull-requests for incremental bug fixes, or features and then wants to do a comprehensive review of that whole set of changes (perhaps one interferes with another) prior to the new build, e.g. v1.0 to v1.1 (or maybe 2.0).\n"
}
]
}
] |
https://community.atlassian.com/t5/Fisheye-Crucible-questions/Currently-we-are-using-Crucible-version-3-10-1-We-want-to/qaq-p/1753021
| null |
{
"author": "Hamish Moffatt",
"title": "Fisheye on JDK 11",
"body": "Will Fisheye ever support Java 11?\n\n<https://community.developer.atlassian.com/t/java-11-openjdk-support-update-for-server-and-data-center-products/25718> says it is planned for version 4.11, but now that Fisheye is on maintenance only at 4.8, does this mean JDK 11 support is never coming?\n"
}
|
[
{
"author": "Hamish Moffatt",
"body": "I guess the easiest solution is to use the new Docker image and then never have to worry about the host JDK again.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Fisheye-Crucible-questions/Fisheye-on-JDK-11/qaq-p/1727301
|
[
"server"
] |
{
"author": "Benjamin Mao",
"title": "Cannot add repo",
"body": "I always getting connection failed no matter what ways I tried. Please advice.\n\nThank you,\n\nBen\n\[email protected]\n\nSteps:\n\n1. Goto Administration from Setting\n\n2. Click on Repositories from Repository Settings\n\n3. Add repository button\n\n4. Fill info on \"Add Repository\" Page\n\n5. Enter \"https://[email protected]/maob92/sam-ci\" and password\n\n6. getting a connection error below\n\n----------------- error message --------------------------\n\nError testing connection. \nError talking to repository: \n\n<br />\n\nat com.atlassian.fisheye.git.GitScmConfig.testConnection(GitScmConfig.java:120) \nat com.cenqua.fisheye.RepositoryConfig.testConnection(RepositoryConfig.java:390) \nat com.atlassian.fisheye.spi.admin.impl.DefaultRepositoryAdminService.testConnectionFor(DefaultRepositoryAdminService.java:964) \nat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) \nat sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)\n\nConnection failed.\n"
}
|
[
{
"author": "Mirek",
"body": "Hi [@Benjamin Mao](/t5/user/viewprofilepage/user-id/1175735) ,\n\nMaybe this KB article would help\n\n<https://confluence.atlassian.com/fishkb/error-testing-connection-error-talking-to-repository-occurs-when-trying-to-connect-to-a-git-repository-744723115.html>\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Fisheye-Crucible-questions/Cannot-add-repo/qaq-p/1703717
| null |
{
"author": "Tereso Garcia",
"title": "Does crucible supports mysql 8.0 ?",
"body": "Supported platforms does not list mysql 8.0 as supported platforms, but mysql8 has been out there for a while, but not sure if document is up to date.\n\n<https://confluence.atlassian.com/crucible/supported-platforms-298977375.html>\n"
}
|
[
{
"author": "Mirek",
"body": "Hi [@Tereso Garcia](/t5/user/viewprofilepage/user-id/4399553) ,\n\nAccording to this - <https://jira.atlassian.com/browse/CRUC-8473> is not yet supported..\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Fisheye-Crucible-questions/Does-crucible-supports-mysql-8-0/qaq-p/1696718
| null |
{
"author": "Andre Untiedt",
"title": "Licenses: Would our current 4.0.4 license work if we upgraded to 4.8.6?",
"body": "Crucible server version\n"
}
|
[
{
"author": "Mikael Sandberg",
"body": "Yes, licenses are not version dependent, so as long as you have an active license subscription you can upgrade to newer versions.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Fisheye-Crucible-questions/Licenses-Would-our-current-4-0-4-license-work-if-we-upgraded-to/qaq-p/1671431
|
[
"licence"
] |
{
"author": "Kevin Blixt",
"title": "How do I recover a deleted fisheye code review?",
"body": "A old fisheye code review was deleted by mistake and alot of changes has been made since the last backup was done(the review excists in the last backup). How do I recover the deleted review without losing the changes done since the backup was done?\n\nFishEye version v4.5.0\n\nCrucible v4.5.0\n"
}
|
[
{
"author": "Ang?lica Luz",
"body": "Hello [@Kevin Blixt](/t5/user/viewprofilepage/user-id/4361027),\n\nWelcome to Atlassian Community!\n\nSearching for similar cases, I didn't find anything specific for recovery of deleted code review.\n\nOn our documentation, it mentions that restoring a backup will overwrite the current data, so I'm afraid to say that what you need it's not possible.\n\n* [Backing up and restoring FishEye data](https://confluence.atlassian.com/fisheye045/administering-fisheye/backing-up-and-restoring-fisheye-data#BackingupandrestoringFishEyedata-RestoringFisheyedata)\n\n> :warning: Restoring a backup will irreversibly overwrite the data of your installation with the data from the backup archive. Note that you cannot restore data into versions of Fisheye which are older than the version that created the backup.\n\nI'm sorry we can't be more helpful at this.\n\nKind regards, \nAng?lica\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Fisheye-Crucible-questions/How-do-I-recover-a-deleted-fisheye-code-review/qaq-p/1670845
| null |
{
"author": "mcote",
"title": "migrated fisheye/crucible to a new server and restored backup.groups and projects not populated",
"body": "the projects and groups in my new upgraded server are missing. how do I get them back on my new server?\n\ncan someone tell me what I missed or how to fix this? is this expected? \nI had to reconfigure the ldap connection too.\n"
}
|
[
{
"author": "Thomas Deiler",
"body": "Dear [@mcote](/t5/user/viewprofilepage/user-id/3879280) ,\n\nI recommend to replicate the entire binary/data directory onto you new server and point Fisheye to the former DB. Then you just need to change the base url.\n\nSo long\n\nThomas\n",
"comments": [
{
"author": "Thomas Deiler",
"body": "Dear [@mcote](/t5/user/viewprofilepage/user-id/3879280) ,\n\nwas my answer useful? Then I would be happy when you click on the \"green accept answer\" button.\n\nSo long \nThomas\n"
}
]
}
] |
https://community.atlassian.com/t5/Fisheye-Crucible-questions/migrated-fisheye-crucible-to-a-new-server-and-restored-backup/qaq-p/1658243
|
[
"server"
] |
{
"author": "Mark Wolff",
"title": "Who owns this project in Fisheye?",
"body": "A user wants to see a repository in Fisheye. I am trying to add the user, but I am not the admin/owner of the repository. The repository in Fisheye has been around for almost a decade and I can't figure out who can authorize this user. There must be a place to say that Bob from accounting owns this, contact him.... Am I missing this somewhere obvious?\n"
}
|
[
{
"author": "JimmyVanAU",
"body": "Hi Mark,\n\nAre you able to use the rest API to grab this information?\n\nFrom\n\n<https://docs.atlassian.com/fisheye-crucible/latest/wadl/fecru.html>\n\nA GET for\n\n/rest-service-fecru/admin/repository-permissions/{repository}/users\n\nShould list all the users, including hopefully one admin\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Fisheye-Crucible-questions/Who-owns-this-project-in-Fisheye/qaq-p/1653545
|
[
"server"
] |
{
"author": "Jamaine",
"title": "Atlassian's SAM.gov registration has expired. Do you plan to renew?",
"body": "To whom it may concern,\n\nAtlassian's SAM.gov registration has expired. Do you plan to renew it? If so, when? We would like to use your product at the VA. However, we can not do that unless Atlassian is registered with the government via SAM.gov.\n\nThanks,\n\nJamaine\n\nLead Federal Architect\n"
}
|
[
{
"author": "Ste Wright",
"body": "Hi [@Jamaine](/t5/user/viewprofilepage/user-id/5220639)\n\nThis question is probably best asked to Atlassian directly.\n\nContact them here: <https://support.atlassian.com/contact/>\n\nSte\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Sourcetree-questions/Atlassian-s-SAM-gov-registration-has-expired-Do-you-plan-to/qaq-p/2649203
| null |
{
"author": "Gonzalo_AC3E",
"title": "Sourcetree authentication not working for all bitbucket repositories",
"body": "Hello,\n\nlast year after Bitbucket change the authentication method from personal password to App Paswords I managed to update my sourcetree Account so that pushing to repos works well for many of the repos I have access to.\n\nUnfortunately, now that I need to make a push to a repository I did not use for more than a year and I found an issue I cannot figure out why I am not able to push my commits to only that repo.\n\nI even had created new App Paswords with all posible permissions enabled but the push error is the same:\n\n```\ngit -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks push -v origin master:master\nremote: Invalid credentials\nfatal: Authentication failed for 'https://bitbucket.org/Gonzalo_AC3E/labdsp_elo314_utfsm.git/'\nPushing to https://[email protected]/Gonzalo_AC3E/labdsp_elo314_utfsm.git\nCompleted with errors, see above.\n```\n\nAs the others repositories works well for my pushings, I will comment the differences of this repo compared to the others\n\n1. Repos that I can push are private, the problem now is with a public repo\n2. Repos that I can push are part of a Workspace of an organization my acount is associated with. The problematic repo is part of my free personal Bitbucket account\n3. The problematic repo only is 48MB\n\nIf I understand well, App password are created at my account level. I don't see options to create App passwords for a Workspace different from my personal repos. I cannot find either App Passwords that apply for a selected group of repositories and not for others.\n\nAs mentioned before, I have always used the Authentication of Sourcetree, many years ago I would used SSH but last years I use HTTP access using App Passwords\n\n![sourcetree_auth.JPG](/t5/image/serverpage/image-id/313195iD32EBEFF76AFE48E/image-dimensions/299x357?v=v2 \"sourcetree_auth.JPG\")\n\nI have use Bitbucket along with Sourcetree for 6 years but few times I need to configure Authentication. Around once a year I end up all frustrated because something has changed in bitbucket, or i need to configure a new PC, etcetera and unfortunately is always a headache, because error mesaages are so brief an give little clue what is going wrong and in spite I always spend many hours understanding how all works, next time I face an issue I have forgotten how things work or the things have change already and feel I do not know a thing about it (again, each year)\n\nPlease, any help or good reference of how can I solve my problem will be appreciated.\n"
}
|
[
{
"author": "Gonzalo_AC3E",
"body": "I think I finally found something useful.\n\nFirst I realize that making a git push form git bash console was posible without errors, so the problem should be in Sourcetree configurations, not the git config of the repo.\n\nThen, I found answers for a similar question. [This answer](https://community.atlassian.com/t5/Sourcetree-questions/Re-Unable-to-commit-using-App-Password-in-SourceTree/qaq-p/1959920/comment-id/41079#M41079) and its option (2) worked form me.\n\nIt seems that the **newer versions of Sourcetree I installed kept using the passwd file from older installation** (probably when userpasswords instead of applicationpasswords were used). After deleting it, and fetch form the repo, a popup appear asking me for the password, so **I gave it the application password** that I had configured before and all operations with this repo started working again as they should.\n\nWhat a pain to get to this solution since the error that I got didn't mention there was a conflict between the old and new password formats.\n",
"comments": null
},
{
"author": "Gonzalo_AC3E",
"body": "I am still having the problem. Last time I realize i could use another PC where this problem does not exist.\n\nNow I'm back worrking on the PC the problem is, but I install a newer version of Sourcetree. I even deleted the local repository, and cloned it from origin again to this PC.\n\nBut nothing has changed here: for some reason I still cannot do push because the exact same thing.\n\nAny suggesti?n?\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Sourcetree-questions/Sourcetree-authentication-not-working-for-all-bitbucket/qaq-p/2645719
|
[
"bitbucket",
"bitbucket-cloud",
"cloud"
] |
{
"author": "Nur Alam",
"title": "Pull push failed with SourceTree even authentication successful 2024",
"body": "I have enabled 2FA. SourceTree authentication showing success with 2FA but pull push getting failed. Message showing: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks fetch --tags origin \nremote: Support for password authentication was removed on August 13, 2021. \nremote: Please see <https://docs.github.com/get-started/getting-started-with-git/about-remote-repositories#cloning-with-https-urls> for information on currently recommended modes of authentication. \nfatal: Authentication failed for '[https://github.com/\\*\\*\\*\\*/\\*\\*\\*\\*\\*.git/](https://github.com/****/*****.git/)'\n\n![aa.png](/t5/image/serverpage/image-id/311161iB377998DD6D0948F/image-size/large?v=v2&px=999 \"aa.png\")\n"
}
|
[
{
"author": "Nur Alam",
"body": "Resolved as per:\n\n<https://community.atlassian.com/t5/Sourcetree-questions/How-to-update-HTTP-S-credentials-in-sourcetree/qaq-p/297564>\n\nThank you David\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Sourcetree-questions/Pull-push-failed-with-SourceTree-even-authentication-successful/qaq-p/2635150
| null |
{
"author": "3lyza",
"title": "How can i change the CredentialHelperSelector?",
"body": "Hi! I'm new and it's the first time i used Sourcetree. When i logged in Sourcetree, it kept poping the CredentialHelperSelector window. Not knowing what it was, i choosed \\<no helper\\> and selected the Always use from now on box. But now that ive set up my git account, i know that i should've used the manager option. The issue is, i can't seem to find a way to make the CredentialHelperSelector window appear! I really need to change this setting or else i won't be able to do anything in Sourcetree! Fyi i don't use mercury or bitbuckett only sourcetree and git.\n"
}
|
[
{
"author": "Nic Brough -Adaptavist-",
"body": "Duplicate of <https://community.atlassian.com/t5/Sourcetree-questions/How-can-i-change-CredentialHelperSelector/qaq-p/2627619>\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Sourcetree-questions/How-can-i-change-the-CredentialHelperSelector/qaq-p/2627622
| null |
{
"author": "3lyza",
"title": "How can i change CredentialHelperSelector!",
"body": "Hi! I'm new and it's the first time i used Sourcetree. When i logged in Sourcetree, it kept poping the CredentialHelperSelector window. Not knowing what it was, i choosed \\<no helper\\> and selected the Always use from now on box. But now that ive set up my git account, i know that i should've used the manager option. The issue is, i can't seem to find a way to make the CredentialHelperSelector window appear! I really need to change this setting or else i won't be able to do anything in Sourcetree! Fyi i don't use mercury or bitbuckett only sourcetree and git.\n"
}
|
[
{
"author": "Jessy Giacomoni",
"body": "Hi,\n\nHave you seen this page : [How to change options in credential helper. (atlassian.com)](https://community.atlassian.com/t5/Sourcetree-questions/How-to-change-options-in-credential-helper/qaq-p/1352762) ?\n\nDidn't it work for you?\n\nBR\n",
"comments": [
{
"author": "3lyza",
"body": "Hi! \nYeah, I've seen it. I tried and it didn't work.\n"
},
{
"author": "3lyza",
"body": "I have the feeling that even when I delete my preferences, it is still retained in memory somewhere. Despite deleting all SourceTree folders, it remembers my username, email and preferences.\n"
}
]
}
] |
https://community.atlassian.com/t5/Sourcetree-questions/How-can-i-change-CredentialHelperSelector/qaq-p/2627619
|
[
"credential",
"helper"
] |
{
"author": "Alvin Geronimo",
"title": "Is SourceTree Free for Commercial Use?",
"body": "Hi,\n\nWe want to use SourceTree for manipulating Git in our company. We have found this [article](https://community.atlassian.com/t5/Sourcetree-questions/Sourcetree-license-commercial-use/qaq-p/1790335) stating SourceTree License Agreement is found [here.](https://www.atlassian.com/legal/software-license-agreement)Upon reading Software License Agreement, we would like to confirm the following:\n\n[- Is SourceTree considered as No-Charge Software?](https://www.atlassian.com/legal/software-license-agreement)\n\n- Could we use SourceTree commercially without any legal problem? or do we need to avail license?\n\nThanks!\n"
}
|
[
{
"author": "Ste Wright",
"body": "Hi [@Alvin Geronimo](/t5/user/viewprofilepage/user-id/5442059)\n\nSourcetree is a free product - <https://www.atlassian.com/software/sourcetree>\n\nHere's also an answer from an Atlassian team member for a similar question: <https://community.atlassian.com/t5/Sourcetree-questions/Sourcetree-license-commercial-use/qaq-p/1790335#M39345>\n\nSte\n",
"comments": [
{
"author": "Alvin Geronimo",
"body": "HI [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470)\n\nIt is good to know that we could use such quality product on work for free. Thank you for clarification!\n"
}
]
}
] |
https://community.atlassian.com/t5/Sourcetree-questions/Is-SourceTree-Free-for-Commercial-Use/qaq-p/2626082
| null |
{
"author": "therealjimrichards",
"title": "How do I merge the entirety of one branch into another, not just pick one commit?",
"body": "I've branched to work on a feature. Let's call it *feature-branch*. Now I want to merge ALL of the changes on that branch, and I mean - the whole shebang - into my master branch?\n\nSo, I start by checking out the master branch and then choose \"Merge\" but I am invited to pick *one* commit from *feature-branch*. I can't select ALL the commits.\n\nIf I choose the most recent commit from *feature-branch*, will that merge it AND all the committed changes that occured before it? I guess not, cos the most recent commit only has certain changes and anything before it is recorded in a separate, previous commit.\n\nHow do I merge ALL the changes from *feature-branch* into master?\n\nThanks!\n"
}
|
[
{
"author": "Robert Wen_ReleaseTEAM_",
"body": "Hi [@therealjimrichards](/t5/user/viewprofilepage/user-id/3620251) !\n\nI'm not following your third paragraph. The way Git works is that changes are cumulative. The next commit should be made up of all of the changes from previous commits and whatever new things you have added and staged. Thus, when merging from your feature branch to master, it'll use the most recent commit.\n\nCan you show a series of diff output that shows that's not the case?\n",
"comments": [
{
"author": "therealjimrichards",
"body": "Hi [@Robert Wen_ReleaseTEAM_](/t5/user/viewprofilepage/user-id/3970316) thanks for your reply. I think my answer is encapsulated in your phrase: \"changes are cumulative\", thus if I choose the most recent commit, that'll have the effect of bringing all the previous commits with it if I merge from that point.\n\nI find it a bit confusing because I was under the impression that commits were separate \"steps\" in the history of the repo since it's possible to revert an individual commit without that revert necessarily having a knock-on effect on any commits that follow.\n\nIn other words, when you revert a commit you don't \"rewind\" to that point - you instead just reverse the changes detailed in that commit, which is useful but is counter-intuitive to the idea that changes are cumulative.\n"
},
{
"author": "Robert Wen_ReleaseTEAM_",
"body": "I'm hoping a trip to the Git manual will help. <https://git-scm.com/book/en/v2/Git-Basics-Recording-Changes-to-the-Repository>\n"
}
]
}
] |
https://community.atlassian.com/t5/Sourcetree-questions/How-do-I-merge-the-entirety-of-one-branch-into-another-not-just/qaq-p/2622355
|
[
"merge"
] |
{
"author": "Dirk Henkel",
"title": "Why isn't the current Sourcetree version available via Winget?",
"body": "Hi,\n\nI saw (f.i. on [www.sourcetreeapp.com](http://www.sourcetreeapp.com)) that the current Sourcetree version is 3.4.17, but this version is not available via Winget. Calling \"winget search sourcetree\" yields 3.4.16 as newest version. Why so?\n\nBest regards \nDirk Henkel\n"
}
|
[
{
"author": "Nic Brough -Adaptavist-",
"body": "Welcome to the Atlassian Community!\n\nSourcetree's downloadable installers are all provided on the web as standard downloads. \"Winget\" is a download manager, not Atlassian software, you'll need to ask winget's vendor why it is not able to use a standard link to get a file.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Sourcetree-questions/Why-isn-t-the-current-Sourcetree-version-available-via-Winget/qaq-p/2621261
| null |
{
"author": "Arminder Singh Girgla",
"title": "Can we use Sourcetree for Mac at Work for free?",
"body": "I understand similar queries were asked earlier, still wished to re-confirm that can we use Sourcetree for Mac at Work for free without any concerns for License purchase or fees of any kind?\n"
}
|
[
{
"author": "Kian Stack Mumo Systems",
"body": "Yes, Sourcetree is free.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Sourcetree-questions/Can-we-use-Sourcetree-for-Mac-at-Work-for-free/qaq-p/2619499
| null |
{
"author": "Sandro Cristiano",
"title": "Sourcetree and CyberArk EPM",
"body": "Hello all! I'm new to the community. I'm actually a cybersec analyst leading a CyberArk EPM (Endpoint Protection Manager) project in a client and we are facing the following issue:\n\nwhenever a user needs to escalate privileges inside source tree, what should be done automatically or by approval via EPM, source tree detects the owner of the folder has changed (due to EPM policies) and then returns an error (I have uploaded the image). Has anyone been through something like this?\n\nThanks in advance.\n\nSandro![imagem (1).png](/t5/image/serverpage/image-id/308284i2D001144717E1AF4/image-size/large?v=v2&px=999 \"imagem (1).png\")\n"
}
|
[
{
"author": "Haoyang Lu",
"body": "Maybe this will work?\n\n<https://community.atlassian.com/t5/Bitbucket-questions/Getting-code-128-fatal-detected-dubious-ownership-in-repository/qaq-p/2373506>\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Sourcetree-questions/Sourcetree-and-CyberArk-EPM/qaq-p/2618703
| null |
{
"author": "Eva",
"title": "Answers Improvement: Allow user to email/PM other users on answer forum",
"body": "I think sometimes you just want to send comments/followup with another user offline via email or private message. I know comments work great, but there are times you just want to take things offline :)\n"
}
|
[
{
"author": "Jeremy Largman",
"body": "How about a [share button](https://jira.atlassian.com/browse/ANSWERS-101)? That way you could email a user, but you wouldn't be able to see their address. One concern with that is spam - spammers shoul be able to email everyone.\n",
"comments": [
{
"author": "Eva",
"body": "not quite. I was talking about sending message to particular user and not sharing a ticket to another user. Like instead of arguing certain points on this forum, I can take the discussion offline with particular user.\n"
},
{
"author": "Nic Brough -Adaptavist-",
"body": "I'm not sure I'd like that - the point of a forum is that it's a community, and a place to share. Private messages discourage that. But it would be nice to have a way to contact someone to see if they were willing to accept mail off-forum.\n"
}
]
}
] |
https://community.atlassian.com/t5/Announcement-questions/Answers-Improvement-Allow-user-to-email-PM-other-users-on-answer/qaq-p/394449
|
[
"community",
"feedback-forum",
"improvement"
] |
{
"author": "Sarah Elmer",
"title": "Will not let me vote on answers in Atlassian Answers forum",
"body": "If I try to vote on an question in Answers, and forgot to login first, I get the message \"Sorry but anonymous users cannot vote...\". Once I login and try to vote again on that particular question, it still gives me the same popup... \"Sorry but anonymous users cannot vote...\"\n\nAnyone else have this problem?\n"
}
|
[
{
"author": "Colin Goudie",
"body": "I just vote your question up and down, seemed to work. Maybe try again now\n",
"comments": null
},
{
"author": "Jeremy Largman",
"body": "I suspect you have to refresh the page you were originally on?\n",
"comments": null
},
{
"author": "Jeremy Largman",
"body": "A comment on this - I think this is really important. Most users who come across a useful post from a Google search might choose to vote it up if it was useful, but can easily give up if the signin experience is difficult. It's rare that someone will go to the lengths you did, to ask a question or to revisit the page.\n\nWhat I'd really like to do is a popup lightbox that allows you to sign in (or even register) right there, then do the vote increment without a second click, after a successful login.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/Will-not-let-me-vote-on-answers-in-Atlassian-Answers-forum/qaq-p/455070
|
[
"announcement",
"community",
"feedback-forum"
] |
{
"author": "J Thomas",
"title": "What time zone does Answers use?",
"body": "The times shown on Answers don't mean anything to me - 'a minute ago' or 'an hour ago' is fine but when it reverts to showing an actual time I can't tell if it was 2 or 10 hours ago!\n\nSo what is the time offset from GMT?\n\nThanks! (Posted 15:53 local time)\n"
}
|
[
{
"author": "MatthewC",
"body": "You're comment has come up in **EDT**<http://www.timeanddate.com/library/abbreviations/timezones/na/edt.html>\n\nTime zone offset: UTC - 4 hours {#toc-hId-1678843723}\n-----------------------------------------------------\n",
"comments": [
{
"author": "J Thomas",
"body": "Looks right to me :)\n"
}
]
},
{
"author": "J Thomas",
"body": "That would be handy. At least if the current Answers time could be displayed say at the top of the screen then users could figure out the relative time.\n",
"comments": null
},
{
"author": "Jeremy Largman",
"body": "Looks like this is answered, but it seems like there's a feature request here too - perhaps the equivalent of the (now infamous) [JRA-9](https://jira.atlassian.com/browse/JRA-9)? (by the way, JRA-9 made it into [\"Summit Nights\"](http://www.youtube.com/watch?v=HZ6GmwysOlA), a must-see).\n\nI've added a [feature request for user timezones](https://jira.atlassian.com/browse/ANSWERS-223). It'll actually be a lot less complex than JIRA - hopefully it won't take 8 years!\n",
"comments": null
},
{
"author": "J Thomas",
"body": "Indeed! Now I know to add 5 hours (for now at least...)\n",
"comments": null
},
{
"author": "MatthewC",
"body": "(Posted 15:53 local time) - that would make you GMT+1 (BST perhaps?) ;-)\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/What-time-zone-does-Answers-use/qaq-p/363318
|
[
"community",
"feedback-forum"
] |
{
"author": "Renjith Pillai",
"title": "Why is the Answers site not automatically refreshing?",
"body": "It would be nice is the Atlassian answers can automatically refresh (like facebook) when you messages come-in.\n"
}
|
[
{
"author": "Jeremy Largman",
"body": "I've created a feature request for this: [ANSWERS-174](https://jira.atlassian.com/browse/ANSWERS-174).\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/Why-is-the-Answers-site-not-automatically-refreshing/qaq-p/63108
|
[
"community",
"feedback-forum"
] |
{
"author": "Max Cantor",
"title": "How do I auto-subscribe to my own questions?",
"body": "In the \"Preferences\" section, there is no way to auto-subscribe to my own questions. I would always like to be notified by e-mail when answers are posted to my own questions, so I would like to be able to have them auto-subscribed.\n"
}
|
[
{
"author": "Jeremy Largman",
"body": "Hi Max,\n\nIt's a default setting, in fact it's not a configurable preference. You are automatically subscribed by default. You can unsubscribe when viewing the question.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/How-do-I-auto-subscribe-to-my-own-questions/qaq-p/379471
|
[
"feedback-forum",
"subscription"
] |
{
"author": "Kevin Buchs",
"title": "Why is the editor in Atlassian Answers performing so poorly?",
"body": "Does anyone else have trouble trying to use preformatted formatting to enter Wiki markup code? The editor can really mangle and even delete one's text. And, once you mark off a region as preformatted, it cannot be edited or changed without having enough trouble that makes it easier to just re-enter all the text.\n"
}
|
[
{
"author": "Kevin Buchs",
"body": "Per Jeremy's reply, the answer is that this poor performance is a known issue. Action is to submit specific bug reports on the ANSWERS JIRA project: <https://jira.atlassian.com/browse/ANSWERS>.\n",
"comments": [
{
"author": "Jeremy Largman",
"body": "'Preformatted' has been removed. There's 'code' functionality to replace it, and also a \\[show preview\\] button that'll show you formatted text as you type.\n\nPlease keep the improvement requests coming! We're still iterating.\n"
},
{
"author": "Kevin Buchs",
"body": "I noticed the new CODE item. It seems to work well in the finished result. Good work!\n"
}
]
},
{
"author": "Jeremy Largman",
"body": "Hi Kevin,\n\nI was aware of something close to this. Here's the similar bug report:\n\n* ['Preformatted' is rendering with line breaks](https://jira.atlassian.com/browse/ANSWERS-142)\n\nI've added your question here to that report. More broadly, I'm wanting to create a proper code macro:\n\n* [Need some sort of code/pre block for code snippets](https://jira.atlassian.com/browse/ANSWERS-57)\n\nWe'll definitely continue to improve the editor! If you're willing, the ideal thing to do is to open bug reports in the JIRA Answers project. The more specific the better...\n",
"comments": [
{
"author": "Kevin Buchs",
"body": "Thanks for the reply, but see the comment above.\n"
},
{
"author": "Jeremy Largman",
"body": "Hi Kevin,\n\nYes I saw that it's about Answers. My response was about Atlassian Answers as well. I do still want to improve this, and we're iterating on solutions. The JIRA project referred in the links above is for tracking improvements to Answers.\n"
},
{
"author": "Kevin Buchs",
"body": "Ok, now I get it. Thanks. I appreciate your interest in improvement.\n"
}
]
},
{
"author": "Kevin Buchs",
"body": "My question is about the editor used in **Atlassian Answers**not in Confluence.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/Why-is-the-editor-in-Atlassian-Answers-performing-so-poorly/qaq-p/420125
|
[
"community",
"editor"
] |
{
"author": "Jon Cotter",
"title": "Why am I getting notifications from answers-development.atlassian.com?",
"body": "I seem to be getting test questions from your dev server.\n\nMy favorite one so far:\n\nWhat is the sound of GH Hopping? {#toc-hId-1820062247}\n======================================================\n"
}
|
[
{
"author": "twong_atlassian",
"body": "Hi Jon,\n\nI'm not sure what the sound of Greenhopper hopping is, but for the sake of possibility of maybe getting a higher Google Page Rank and possibly more Karma, I'll answer: BoingBoing!\n\nWe're tracking the issue of answers dev sending out emails incorrectly here-https://jira.atlassian.com/browse/ANSWERS-155\n\nThanks for the update.\n\nTim Wong\n\nAtlassian Support-San Francisco\n\nFree code hosting... forever. [http://www.atlassian.com/hosted/bitbucket/\\</p\\<\\>\\>](http://www.atlassian.com/hosted/bitbucket/%3C/p)\n\n[](http://www.atlassian.com/hosted/bitbucket/%3C/p)\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/Why-am-I-getting-notifications-from-answers-development/qaq-p/187017
|
[
"community"
] |
{
"author": "David at David Simpson Apps",
"title": "Is there a good way to prevent spammers link-baiting on answers.atlassian.com?",
"body": "I've just removed a pile of comment/answers with spam links from a single user.\n\nCould we limit the number of offsite links to say 5 (or 10) to prevent a takeover of black-hat SEOers?\n\nIs it possible to quarentine all of a user's comments after a certain number of down votes?\n\nOther thoughts are welcome.\n"
}
|
[
{
"author": "Jeremy Largman",
"body": "I've indeed been working on this. We tried Akismet for a few days, but still got a slew of spam. What's worse, we got three reports of users being blocked for false positives. I've removed it in the last couple days.\n\nI've been bulk-deleting any spam I see. 'Flagging' or 'Closing' tips me off, and I'll watch for those. We're exploring captcha but actually I think these users are signing in manually.\n\nI'm just about to turn on the 'suspend a user' feature, which would only be available to moderators. When that's ready, if you flag a spam post, I'll suspend that user.\n",
"comments": [
{
"author": "J Thomas",
"body": "Sorry to be dumb - by 'flag a spam post' do you mean click the 'report' link? That would work for questions and answers but what about comments?\n"
},
{
"author": "Jobin Kuruvilla [Adaptavist]",
"body": "Seems we are seeing lots of spam, again?\n"
},
{
"author": "Renjith Pillai",
"body": "Lots last two days, waiting for Jeremy to be back tomorrow to check what can be done.\n"
},
{
"author": "Dennis Kromhout van der Meer",
"body": "We're aware of it, we are planning to do something about this ASAP, probably turning akismet back on :)\n"
}
]
},
{
"author": "muschol",
"body": "Could Atlassian Answers not filter posts and make all links \"nofollow\" links? My understanding is that spammers would then no longer be benefiting from posting their links in terms of Google page ranking.\n\nReaders could still use the links, of course.\n\nIt's not a full solution, but it could discourage spammers.\n",
"comments": [
{
"author": "Nic Brough -Adaptavist-",
"body": "That wouldn't work - many of the more frequent questions (i.e. where people have not read the docs and especially when they haven't even bothered to search) have answers of \"see link X\".\n\nIt would work if links could be whitelisted of course...\n"
},
{
"author": "muschol",
"body": "Not sure if I made it clear what I was suggesting. I wasn't suggesting to hide links or turn them into plain text. I was suggesting that they were automatically turned into \"nofollow\" links. See the following for details on nofollow: <http://en.wikipedia.org/wiki/Nofollow>\n\nA user of Atlassian Answers would still be able to click on the link and follow it to its destination. However, most search engines should then ignore them, i.e. they will not count towards the page rank of the link target.\n"
},
{
"author": "Harry Chan",
"body": "I think spammers should just be blocked - ip blocked for a while or something. If it's not the same then it's a very similar username. And maybe implement a cannot post multiple posts in intervals - say 5-10min gap for newcomers. This is happening daily.\n\nI don't think nofollow should be implemented though. A lot of users do google search and Answers turning up as their search results really help them. I've used google searches and ended up here.\n"
},
{
"author": "Nic Brough -Adaptavist-",
"body": "But, as Harry says, that means things that you DO want to follow the links won't do it either.\n\nHarry's \"block users for a while\" and \"don't allow multiple posts\" are also helpful, as a spammer will typically do a batch of hits automatically. That tweak would reduce the noise to a single posting.\n"
}
]
},
{
"author": "David at David Simpson Apps",
"body": "I think that @Jeremy Largman \\[Atlassian\\] has probably got the task at hand.\n\nThough he's on PST office hours, so while he's in bed, we can all keep our hand in removing any spam links that appear.\n",
"comments": [
{
"author": "David at David Simpson Apps",
"body": "Oh, the irony of marking this as answered yesterday. Spam today :(\n"
},
{
"author": "NikE",
"body": "More irony is that this post always shows up when I run a simple spam search.\n"
}
]
},
{
"author": "JamieA",
"body": "The spam seems to be getting worse... the spam filter I guess is not working too well. At a first step could we at least be allowed to delete questions, and without 5 confirmation boxes either.\n",
"comments": null
},
{
"author": "Nic Brough -Adaptavist-",
"body": "Same here - I've marked them down and closed a new question that was spam, but it would be lovely to be able to bin a user too. Not sure I'd do it on votes, but maybe for the more powerful users a \"stop users posts appearing until root-level admins vet them too\" flag would be an option?\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/Is-there-a-good-way-to-prevent-spammers-link-baiting-on-answers/qaq-p/288371
|
[
"feedback-forum",
"spam"
] |
{
"author": "Wim Deblauwe",
"title": "Where should announcements go?",
"body": "Hi,\n\nin the forums, not everything was a question. Sometimes people announce a new version of their plugin, sometimes people want to tell the community about a blog post they have written. Answers does not seem the appropriate place for this or does it? Maybe we should use specific tags for this?\n\nregards,\n\nWim\n\nPS: I came to this question because I wanted to show off [my baby steps with speakeasy](http://wimdeblauwe.wordpress.com/2011/07/01/jira-speakeasy-extension-to-show-key-summary-in-an-inline-dialog/)\n"
}
|
[
{
"author": "Jeremy Largman",
"body": "We've posted a guide on how to market your plugin:\n\n<https://developer.atlassian.com/display/MARKET/Plugin+Marketing>\n",
"comments": [
{
"author": "Wim Deblauwe",
"body": "The link seems no longer valid\n"
}
]
},
{
"author": "justindowning",
"body": "For this example (announcing plugin updates, chages), I think this functionality should be built into PAC. That's where I go for plugin related information. If Atlassian could allow users to \"Watch\" a plugin for changes made by the developer (could be updates, documentation, compatibility revisions, etc), that would be most helpful.\n",
"comments": null
},
{
"author": "Andy Brook [Plugin People]",
"body": "Agree, grabbing the 'announcement' tag for this purposes seems a sensible step. Need to get some input for my JEMH UI also [https://jemhui.brightidea.com/ideas](https://jemhui.brightidea.com/ideas%20)\n",
"comments": [
{
"author": "Nic Brough -Adaptavist-",
"body": "I'd go with that, although we'd need moderators to keep an eye on the tags and remove any \"announcement\" tags that shouldn't be there.\n"
},
{
"author": "Wim Deblauwe",
"body": "I don't know if answers has an 'accept rate', but it would be really bad for your accept rate, because there would not be an answer to accept.\n"
}
]
},
{
"author": "Laura Kolker",
"body": "I spoke with someone from Atlassian at Summit about this, and it was suggested to use the Atlassian Developer's Blog for announcements.\n\nI'm honestly not sure what I think of either of those ideas: Dev Blog vs. and announcements tag here. Announcements tag seems closer to the old Forum approach, but doesn't really seem right for the style of this system. :/\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/Where-should-announcements-go/qaq-p/329771
|
[
"community",
"feedback-forum"
] |
{
"author": "Stefan Kohler",
"title": "How should we moderate tags on answers?",
"body": "From a certain karma level you're allowed to retag questions here on [answers.atlassian.com](http://answers.atlassian.com). Before I go crazy and clean out the whole tag list (over 200 tags already) I asked myself the question if there is a policy or something?\n\nWhat I see happening is a rapid grow of tags but a lot of those don't add any value or are sort of duplicated. So is ie. 'plugins' being used, but 'plugin' is a tag as well.\n\nSo how could we handle that, tags are in the long run the one way of finding relevant information here (there just like topics on a forum) so I would like to keep them as clean as possible ;-)\n"
}
|
[
{
"author": "TylerA",
"body": "Re-tagging a Question should really only be done in the case of \"gross violations\" of tag definitions (e.g. tagging something as \"universal-wiki-converter\" when it is clearly a JIRA usage question). As for adding tags, the four pages of tags (well over **200** now) suggests that instead we should look at *reducing* the number of tags instead.\n\n\"Off-topic\" should never be the case nor should \"spam\"; those are items to be deleted, downvoted, or closed (and yes, I think we should aggressively delete, but that requires moderator powers, not retagging powers). Version numbers also make sense, but we're looking at adding a separate field for such things as the version discussed is *very* important when considering the relevance of an answer/solution.\n\nTo answer Jobin's comment, if you aren't selective about your Favorite Tags, that leads to spam, yes. Worse, if others apply tags without using them sparingly, you end up with spam, which leads back to the first paragraph.\n\nI don't think this is the end-all solution, but let's not jump in and start using the retag power with abandon. Be selective, be very careful, and if possible, **don't**. Better to leave things be than \"to destroy the furniture while trying to buff out a spot of dirt.\"\n",
"comments": [
{
"author": "Lis Riba",
"body": "A) How much karma level is required to retag?\n\nB) I see a number of one-off typoed tags -- alassian instead of atlassian, testng which should be testing, etc.\n\nMy inner-librarian is itching to correct and consolidate some of these one-offs...\n"
},
{
"author": "Jeremy Largman",
"body": "It's in the FAQ (in case it changes). Right now, it's 150 karma.\n"
}
]
},
{
"author": "Andrei [errno]",
"body": "agreed. i would suggest a couple of rules\n\n* conjoin mulitple-word-tags with \"-\" and not \"_\"\n* use plural - \"plugins\" vs \"plugin\"\n* add \"off-topic\" to spam - then it is easy to filter out those\n* avoid version numbers as tags\n",
"comments": null
},
{
"author": "Jeremy Largman",
"body": "Since your comment we've implemented a tag wizard. It still might not be enough! I've opened a feature request for adding spaces to help organize things. I'd be curious to get ongoing thoughts:\n\n[Create spaces to organize information](https://jira.atlassian.com/browse/ANSWERS-181)\n",
"comments": null
},
{
"author": "Jobin Kuruvilla [Adaptavist]",
"body": "Totally agree with that! I am missing the old (or soon to be old) setup where the products had dedicated forums. Tags are no substitute for that.\n\nI am now bombarded with mails but sometimes don't recieve few good ones - confused!\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/How-should-we-moderate-tags-on-answers/qaq-p/365444
|
[
"community",
"feedback-forum"
] |
{
"author": "Colin Goudie",
"title": "Can the Atlassian reference application be used for a custom wallboard?",
"body": "Maybe just to host some open social gadgets at minimum? (I thought I had seen this in an Atlassian blog a while bacK), but ideally also run the JIRA Wallboard plugin\n"
}
|
[
{
"author": "Colin Goudie",
"body": "I would imagine not without extensive modification since the refapp has no concept of a dashboard.\n",
"comments": null
},
{
"author": "Ellen Feaheny [AppFusions]",
"body": "This is cool -\n\n* <http://atlasboard.bitbucket.org/>\n* <https://bitbucket.org/atlassian/atlasboard>\n\nI think we need to try to get something like this going at AppFusions in not so distant future. #like\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/Can-the-Atlassian-reference-application-be-used-for-a-custom/qaq-p/133402
|
[
"refapp",
"wallboard"
] |
{
"author": "Jo-Anne MacLeod",
"title": "Is there a way to view all comments on a thread?",
"body": "Is there a way to view all the comments on the thread. I see that I can view the oldest one, or the newest one, or popular ones. Now sure how each one is defined, I guess that it has something to do with points. but points aside, I just want to see all the comments. the same behaviour as is on the forum now.\n"
}
|
[
{
"author": "Jeremy Largman",
"body": "Hi Jo-Anne,\n\nThis is a feature request already, [ANSWERS-79](https://jira.atlassian.com/browse/ANSWERS-79). I'm hoping to implement it shortly. I hid comments originally so people wouldn't get confused between comments and answers, but I think the reverse has happened - the comments are too hard to discover. Seems like the way to go is to just show all comments.\n",
"comments": null
},
{
"author": "NikE",
"body": "Comments are in the process of possibly being re-worked. There is already a feature request to have the option added to have all comments expanded and visible.\n\n<https://jira.atlassian.com/browse/ANSWERS-54>\n\nI agree with being able to see all comments, as there is usually a story or debate going on about the top answer on anything interesting.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/Is-there-a-way-to-view-all-comments-on-a-thread/qaq-p/246772
|
[
"comment",
"community"
] |
{
"author": "Laura Kolker",
"title": "How do we provide code blocks in these questions?",
"body": "I've seen this come up a bunch. I managed to accidentally copy a code block in from a forums post, but that doesn't seem the right solution. :)\n\n*Update:* The Wysiwyg editor now has a preformatted option in the dropdown menu\n"
}
|
[
{
"author": "Jeremy Largman",
"body": "It's logged as [ANSWERS-57](https://jira.atlassian.com/browse/ANSWERS-57). For starters, we're adding a 'preformatted' style option, as a start. Even better would be a top-level code button, so ANSWERS-57 will stay open until that's ready.\n\nUPDATE: We just rolled out an update with a 'Style' menu containing 'Preformatted'. It's a first step towards a code macro.\n",
"comments": [
{
"author": "Jim Yanko",
"body": "I agree with Matt Dour's comment on ANSWERS-57\n\n\"I don't think the preformatted option for the style does a very good job...\"\n\nPersonally, I'd like to be able to use similar wiki edit syntax as I would when writing a post in Confluence. This was the behavior on forums.atlassian wasn't it?\n\nAlso, why is the text entry field so small. When composing a comment back to posting, being able to only see 4 or 5 lines is pretty limitting, especially if you are trying to convey how to do something with code syntax to someone which likely spans multiple lines at a time.\n\nAnd what about a preview the post option? What happened to that?\n"
},
{
"author": "Jeremy Largman",
"body": "Hi Jim, I agree. We're just now working up a better option for this, which should be posted by Monday (Sept 12). Look for a 'code' button on the far right of the edit bar. We'll also have preview with that.\n\nAs for the small size of the text box, that one we haven't changed yet. I've added it as a feature request:\n\n[Expand the size of the comment or answer box](https://jira.atlassian.com/browse/ANSWERS-232)\n"
},
{
"author": "Jeremy Largman",
"body": "We've added a 'code' button (along with \\[show preview\\]). Let me know what you think!\n"
},
{
"author": "Jim Yanko",
"body": "I intially attempted to comment back to Jeremy's comment requesting feedback on the recently added 'code' button to the editor - however, the comment button doesn't seem to be working in Safari or Chrome now. So, trying to enter this as an answer.\n\nI am not sure this code block feature is working as intended across browsers.\n\nI do see that we now have a live preview option, which has been helpful while forming this comment to demonstrate what I see happening here ;-)\n\nFor what it's worth, I started trying to enter this comment via Safari v5.1 - and the comment button does not seem to work in Safari. The cancel button does, but comment simply does nothing.\n\nI am now typing this sentence before I click the 'code' button, and hitting return for a new line\n\nNoticed also that the formatting drop down menu seems to be not there when typing in a comment\n\nNow, I'll click code, and enter some pseudo code, and then attempt to enter some further descriptive text after the code block.\n\n```\n{replace-and-render}{replace-item:%thingee%}value{replace-item}{replace-body}The Value of Thingee is: %thingee%{replace-and-render}\n```\n\n```\nNow I can't get OUT of code mode...how do I make it stop entering text as code.\n```\n\n```\nIs this because the format dropdown menu is gone?\n```\n\n```\nI am seeing that if I select and try making this line bold, it looks bold in the edit window, but gets 'strong' tags around it in the preview window\n```\n\n```\nSame thing for italics - it looks italics in the edit window, but in the preview window puts 'em' tags\n```\n\n> ```\n> This one should be a blockquote...but...in the preview window it becomes another code line of it's own, indented. It's just an indented line in the edit window.\n> ```\n\nThe only way I can find to get out of code block mode, is to select some text, and try making it to a list item and then tell it to not be a list item, then I seem to be back to normal text entry. This is far from intuitive.\n\nAlso, what about line wrapping for long lines?\n\nWhen typing long lines, such as this one, which one would expect to linewrap when it reaches the right edge of the edit window, the window is instead expanding forever to the right (in Safari) or simply scrolling off to the left (in Chrome) as the line gets longer. I'm continuing to type farther and farther to the right, and this line just gets longer and longer and longer, making it more difficult to refer back to a concept a little bit earlier in the current paragraph. Line wrapping sure would be helpful here since I may not ALWAYS want a new paragraph when I hit the return key, which is currently the behaviour of hitting return. This line is now about 4 or 5 text areas wide\n\nEdit:\n\nnoticed that preview is not available if editting an existing post (ie: this one)\n"
},
{
"author": "Jim Yanko",
"body": "in chrome, I was able to 'convert' my 'answer' to 'comment' - but was then unable to edit the comment to add a note regarding this. Cannot seem to edit comments at all as the comment button simply doesn't work. Am now attempting to add a new comment to this thread from Firefox 6.0.2 -- since adding comments via Safari and Chrome have been failing so far today for me.\n"
},
{
"author": "Laura Kolker",
"body": "`Now I can't get OUT of code mode...how ``do``I ``make``it stop entering text as code.` \nI had the same problem. My workaround was to copy the code block, delete it, write what would go after it, and paste the code block in the correct space. :P\n"
},
{
"author": "Jeremy Largman",
"body": "Thanks Jim and Laura. These are good suggestions. I've raised four different bug reports:\n\n* [Code block improvements - cross-browser compatibility](https://jira.atlassian.com/browse/ANSWERS-239)\n* [Difficult to exit code block mode](https://jira.atlassian.com/browse/ANSWERS-240)\n* [Code block should wrap for long lines](https://jira.atlassian.com/browse/ANSWERS-241)\n* [question marks appearing in code blocks](https://jira.atlassian.com/browse/ANSWERS-242)\n\nThat fourth one's mine I added, but it seemed obvious!\n"
},
{
"author": "Jim Yanko",
"body": "Jeremy, thanks for opening up issues to followup on these behaviours.\n\nTicket: Code Block should wrap for long lines\n\n* This was actually not specific to editing within a code block. I was typing in 'regular' text when I discovered the long lines just scrolling off forever (note, this was while editting, not after saving the comment or answer)\n\nTicket: Question Marks appearing\n\n* Guess I forgot to point that one out, good eye!\n\nEDIT: Oddly enough, I was just able to add this comment via Safari - and now adding this edit to it after the fact\n\nEDIT: clarification of the long lines statement above.\n"
},
{
"author": "Jim Yanko",
"body": "Still having problems with trying to put code into comments here on answers...\n\nThis one got really messy as urls inside the block of text intended to be treated as code got expanded into HTML\n\n[https://answers.atlassian.com/questions/20348/atlassian-cli](/questions/20348/atlassian-cli)\n\nThis is truly making the use of [answers.atlassian.com](http://answers.atlassian.com) a whole lot more difficult than the old forums site which used the same type of syntax we are used to using within Confluence itself.\n"
},
{
"author": "Jeremy Largman",
"body": "Thanks for pointing it out Jim. I'd like to get this right. I raised a couple bugs/improvements:\n\n* [Render code when {code} is detected](https://jira.atlassian.com/browse/ANSWERS-288)\n* [Code block expands URLs](https://jira.atlassian.com/browse/ANSWERS-297)\n\nWe'll investigate both.\n"
}
]
},
{
"author": "Gary Weaver",
"body": "I've had the same problem. I can copy and paste a code block\n\n this is a code block\n\nBut, I can't seem to use markdown or anything else (at least as of June 3, 2011) to format it in the RTE. I've tried backticks, wiki-like markup (just in case :) ), and looked in sites like:\n\n* <http://www.osqa.net/>\n* <http://wiki.osqa.net/display/docs/OSQA+User%27s+Guide#OSQAUser%27sGuide-TheMarkdownLanguage>\n* <http://daringfireball.net/projects/markdown/syntax>\n\nSo, for now, copying and pasting hopefully works. :( This looks like it would be a good addition to answers though and works with OSQA that answers is built upon: <http://meta.osqa.net/questions/3834/markdown-with-syntax-highlighter> but we can't use that unless it is installed. I'm probably wrong about all of this though and assume this will be fixed or clarified later.\n\n*Edit: Read Jeremy's answer. ;)*\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/How-do-we-provide-code-blocks-in-these-questions/qaq-p/191430
|
[
"community",
"feedback-forum"
] |
{
"author": "Colin Goudie",
"title": "Can people other than the author of a question add tags?",
"body": "Question in the title :)\n"
}
|
[
{
"author": "Andrew Ardill",
"body": "Adding tags requires that you have permission to edit the question, or have the 'retag' permission. The people who have permission are the owner, and those with high enough karma https://answers.atlassian.com/faq/#edit\n\nFrom the same page at https://answers.atlassian.com/faq/#karma you can see that you need 400 karma points in order to edit another persons question, but only need 150 karma points to retag.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/Can-people-other-than-the-author-of-a-question-add-tags/qaq-p/21150
|
[
"community"
] |
{
"author": "Colin Goudie",
"title": "Should we use answers.atlassian.com instead of forums.atlassian.com?",
"body": "Is the idea of this site to eventually replace the forums? If not, what are the guidelines for this vs the forums to prevent fragmentation?\n"
}
|
[
{
"author": "James Dumay",
"body": "Colin, to the best of my knowledge we are shutting down the forums after the beta period for Answers has lapsed as Answers is the sucessor service to the forums. Not sure on the timeline but there will be more information about this shortly.\n",
"comments": null
},
{
"author": "Akeles",
"body": "I will recommend to keep this as a read-only site. It is a huge wealth of knowledge within it.\n",
"comments": null
},
{
"author": "Wim Deblauwe",
"body": "I would also recommend a way to easily put in snippets of Java/XML/..., especially if you want to replace the development forums.\n",
"comments": null
},
{
"author": "Jeremy Largman",
"body": "Yes, the plan is to spend a couple weeks doing some testing and improvements to answers.atlassian.com, then we'll make the switch!\n",
"comments": [
{
"author": "Sergey Markovich",
"body": "Jeremy,\n\nI believe the forums will be still available for reading but not for adding new posts, right?\n\nIt would be a pity to lose such a great source of accumulated information on Atlassian products.\n"
},
{
"author": "no_longer_in_sudoers_file",
"body": "...and four years later, I'm sitting here on a Saturday night making even more improvements. ;-)\n"
}
]
},
{
"author": "Ramiro Pointis",
"body": "And thinking that now is a new platform complete and full of knowledge with nearly 8000 users. A great idea! Tons better than the forums! Well done Atlassian!\n",
"comments": null
},
{
"author": "Brendan Patterson",
"body": "Moving forward we should all use answers.atlassian.com\n\nI asked Jonathan Nolen the question about [forums.atlassian.com](http://forums.atlassian.com), the answer: \"It will be kept on in read-only mode\"\n\nSo all is good, no need to worry or consider screen scraping that entire site :)\n",
"comments": null
},
{
"author": "wendy handerson",
"body": "How to draw a house use the equilateral triangle class in java example \nplease anyone can help me :(\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/Should-we-use-answers-atlassian-com-instead-of-forums-atlassian/qaq-p/396741
|
[
"community",
"feedback-forum",
"forum"
] |
{
"author": "BrittanyA",
"title": "Can the tag list be alphabetized?",
"body": "It would be easier to search for related tags and questions.\n"
}
|
[
{
"author": "rverschoor",
"body": "For those that fail to see what Justin's URL is doing: \nSelect *Tags* from the main menu. \nThe list with tags is shown, sorted by popularity. \nAt the top of the page, to the right of the *Tag List* title, two tabs are shown: *By Name* and *By Popularity* . \nClick the *By Name* tab and you get an alphabetically sorted list.\n",
"comments": [
{
"author": "David at David Simpson Apps",
"body": "If the ordering went down the 1st column, then the 2nd \\& then the 3rd it would be much easier for users to scan.\n\nThe current layout appears to be the simplest to markup, rather than the simplest to use.\n"
}
]
},
{
"author": "justindowning",
"body": "Yep: https://answers.atlassian.com/tags/?sort=name\n",
"comments": null
},
{
"author": "Jon Silvers [Atlassian]",
"body": "\n\nClick the Tabs link and sort by Name.\n",
"comments": null
},
{
"author": "MattS",
"body": "Please make the default to alphabetize it, otherwise the tags are really hard to search.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Announcement-questions/Can-the-tag-list-be-alphabetized/qaq-p/422371
|
[
"announcement",
"community",
"tag"
] |
{
"author": "Mitsu Chatrola",
"title": "Confluence re-index fails for 3 hours after database upgrade.",
"body": "We are using PostgresSQL version 12 in AWS for Confluence database. We upgraded our database from version 12 to 14 and after that if we run re index. it is failing. If we run re-index after 3 hours of database upgrade then re index is passing. \n\nI have 2 questions, \n(1) Is this due to more disk space required after upgrade while doing re-indexing? If yes then why more disk space is not required after 3 hours? \n(2) Is it required to run re-index after database upgrade?\n"
}
|
[
{
"author": "Fadoua",
"body": "Hi [@Mitsu Chatrola](/t5/user/viewprofilepage/user-id/5592852)\n\nWelcome to the Atlassian Community!\n\nPlease follow the guide below:\n\n<https://confluence.atlassian.com/doc/confluence-installation-and-upgrade-guide-214864161.html>\n\nRegarding the Database upgrade you will have to go to the vendor's website not Atlassian.\n\nBest\n\nFadoua\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Confluence-questions/Confluence-re-index-fails-for-3-hours-after-database-upgrade/qaq-p/2813239
|
[
"confluence-data-center",
"data-center"
] |
{
"author": "Ian Davison",
"title": "Timeout when publishing page",
"body": "seeing this message whenever I try to publish a page in Confluence\n\n<https://bchcinformation.atlassian.net/wiki/home> Your session has expired. You'll need to log in again\n"
}
|
[
{
"author": "Dan Breyen",
"body": "Hi [@Ian Davison](/t5/user/viewprofilepage/user-id/5593332) welcome to the community!. Does this issue happen if you try another computer or another browser? Or if another user publishes the same content? Does the page have a lot of content? If you strip it down, does the page get published? I'm suggesting a few things to try to narrow down where the issue lies.\n\nI've seen issues in the past with publishing/editing large pages. I couldn't find a specific issue on [Atlassian's Jira Site](https://jira.atlassian.com/secure/Dashboard.jspa). If it continues to happen after you've narrowed it down a little, [Atlassian Support](https://support.atlassian.com/contact/?support_type=customer&inquiry_category=#/) could probably help identifying the specific issue.\n\nHope that helps.\n",
"comments": [
{
"author": "Ian Davison",
"body": "Hi Dan - thanks for the suggestion. All the pages were very small and I was using Edge. Testing with another computer or another user would not have been straightforward. I found a way to work around the problem which eliminates the need for a 'proper' solution. I had a bunch of draft pages in the Confluence space which had been set up for a different team. I was trying to publish them into a new space I had created. When I recreated the drafts in the new space they published without any problems. This will be the process I will use going forward so I won't need to do 'cross space' publishing.\n"
}
]
}
] |
https://community.atlassian.com/t5/Confluence-questions/Timeout-when-publishing-page/qaq-p/2812925
|
[
"cloud",
"confluence-cloud"
] |
{
"author": "Wim Deblauwe",
"title": "Is this site powered by stackoverflow?",
"body": "I was wondering if this site is powered by stackoverflow site engine or did you re-build this from scratch ? If so, why ?\n"
}
|
[
{
"author": "Nic Brough -Adaptavist-",
"body": "... and we've moved again. Lithium now.\n",
"comments": null
},
{
"author": "Jeremy Largman",
"body": "This site is powered by [OSQA](http://www.osqa.net/). We added a theme to it, and will continue to make modifications. You can make feature requests or report bugs in our [JIRA project](https://jira.atlassian.com/browse/ANSWERS).\n",
"comments": [
{
"author": "Wim Deblauwe",
"body": "Ok, thanks for letting me know. I feel a bit sorry for the stackexchange guys for having their brillant idea ripped off a bit in this way.\n"
},
{
"author": "Jeremy Largman",
"body": "Stack Overflow do indeed have a great model. They don't offer whitelabeling and have specific conditions for creating a site: <http://area51.stackexchange.com/faq>. So, alternatives like OSQA (which is open source) have sprung up for folks who want to host their own.\n"
},
{
"author": "Andrew Reid",
"body": "Also, the fact that StackExchange is owned by a competitor might have something to do with the decision :)\n"
}
]
},
{
"author": "Contact [Develocenter]",
"body": "Actually it's powered by Atlassian Confuence right now to be honest.\n",
"comments": null
},
{
"author": "justindowning",
"body": "The footer reads: [Powered by OSQA](http://www.osqa.net/)\n",
"comments": [
{
"author": "Phillip Ponzer [Cprime]",
"body": "Ha! Sometimes the easiest answer is the one nobody sees.\n"
}
]
}
] |
https://community.atlassian.com/t5/Announcement-questions/Is-this-site-powered-by-stackoverflow/qaq-p/265418
|
[
"community",
"feedback",
"feedback-forum"
] |
{
"author": "Sapir Levi",
"title": "Meeting notes",
"body": "We'd like to use Confluence to keep meeting notes, share and view in Slack without directing the user outside of Slack (see and edit the form on Slack). Is this possible?\n"
}
|
[
{
"author": "Humashankar VJ",
"body": "Hi [@Sapir Levi](/t5/user/viewprofilepage/user-id/5593313)\n\nFirst, install the Confluence Cloud app in your Slack workspace by navigating to the Apps section, searching for Confluence Cloud, and following the installation prompts. This will link your Confluence and Slack accounts.\n\nOnce installed, configure notifications and link previews to enhance your experience. Receive updates on changes in specific Confluence spaces, pages, or blog posts without leaving Slack. Furthermore, when sharing Confluence links in Slack, previews will automatically appear, allowing users to view content without navigating away.\n\nWith the app installed, you can interact with Confluence content directly from Slack. View pages, reply to comments, and like pages without leaving the platform. While editing capabilities are limited within Slack, you can seamlessly transition to Confluence for more extensive edits.\n\nFor more help refer these help articles - [Use Slack and Confluence together \\| Confluence Cloud \\| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/use-slack-and-confluence-together/)\n\n[4 ways to use the Confluence Cloud integration with Slack - Work Life by Atlassian](https://www.atlassian.com/blog/confluence/confluence-cloud-app-for-slack)\n\n**Hope this helps - Happy to help further!!** \n**Thank you very much and have a great one!** \n**Warm regards**\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Confluence-questions/Meeting-notes/qaq-p/2812915
|
[
"cloud",
"confluence-cloud"
] |
{
"author": "Maria Ahvenlampi",
"title": "Embed Confluence page with dynamic macros to Sharepoint site",
"body": "Hi, is there an add on that allows you to embed Confluence page into SharePoint, so that SharePoint also **displays dynamic macros** and their content from the Confluence page? Especially assets..\n\n**For example this add on does not support that feature:**\n\n[Sharepoint Connector for Confluence](https://marketplace.atlassian.com/apps/1218247/sharepoint-connector-for-confluence)\n\n''Confluence Page content type dynamic macros cannot be rendered.''\n\nThank you!\n\nMaria A\n"
}
|
[
{
"author": "Lorenzo Manfredini",
"body": "Hi [@Maria Ahvenlampi](/t5/user/viewprofilepage/user-id/5384521) , \n\nI am part of the product support at Communardo and I would like to write a few words about why this feature is not supported by our App.\n\nSupport for third-party macros or where macros are hosted by vendors other than Confluence Cloud cannot be supported with remote page view within SharePoint web parts, due to browser security guidelines and missing allowed origin settings in the third-party macro iframe. These would also have to support SharePoint Online as an allowed origin. But that is in the hands of the vendors of these macros and not in the hands of us or Atlassian.\n\nIf you have further questions about the Add-on or want us to show you a tailored demo based on your curiosities, do not hesitate to contact us through our [support channel](https://communardo.atlassian.net/servicedesk/customer/portal/4).\n\nHere is the start page of the [product documentation](https://communardo-products.atlassian.net/wiki/spaces/SPONLINE/overview). \n\nBest regards, \nLorenzo \nCommunardo\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Confluence-questions/Embed-Confluence-page-with-dynamic-macros-to-Sharepoint-site/qaq-p/2812731
|
[
"add-on",
"assets",
"cloud",
"confluence-cloud",
"embed",
"sharepoint"
] |
{
"author": "Wolfgang Deininger",
"title": "How to write text in table vertically",
"body": "Hi everybody in the community,\n\nI have a question related to the confluence tables. Is there a possibility, that the text can ve written vertically (turned 90?, same as the function in MS Excel)?\n\nThank you very much and best regards,\n\nWolfgang\n"
}
|
[
{
"author": "Stiltsoft support",
"body": "Hi [@Wolfgang Deininger](/t5/user/viewprofilepage/user-id/5572461) ,\n\nWe can suggest trying the app that we develop - [Table Filter, Charts \\& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).\n\nIf you are talking about native Confluence tables, you may use the Table Transformer macro and its [Stylesheet tab](https://docs.stiltsoft.com/tfac/cloud/stylesheet-tab-altering-table-display-with-css-172036808.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) where you can apply CSS for formatting.\n\nFor example, you may try this code:\n\ntd {writing-mode: vertical-lr; \ntransform: rotate(180deg);}\n\n![Mon 3-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/347491iA1564B6309196FD1/image-size/large?v=v2&px=999 \"Mon 3-1.png\")\n\nAnd if you prefer to work with Excel-like UI, you may insert the [Table Spreadsheet](https://docs.stiltsoft.com/tfac/cloud/table-spreadsheet-83100938.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro. Besides cell formulas, filtration, pivot tables and other basic functions, the option to rotate text is also present.\n",
"comments": [
{
"author": "Wolfgang Deininger",
"body": "Thank you very much!\n"
}
]
},
{
"author": "Nikola Perisic",
"body": "Hello [@Wolfgang Deininger](/t5/user/viewprofilepage/user-id/5572461)\n\nSadly, this feature is only available for Data Center, not on Cloud. You can look on the marketplace for some of the application. So far, there on what I've found there are like 10 of them. Each has its own free trial that you can cancel at anytime.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Confluence-questions/How-to-write-text-in-table-vertically/qaq-p/2812753
|
[
"cloud",
"confluence-cloud",
"filter",
"table",
"table-filter",
"table-filter-and-charts",
"table-filter-charts-spreadsheets",
"table-spreadsheet",
"table-transformer"
] |
{
"author": "PJ Dal Pozzo",
"title": "Send email notification limit in Confluence?",
"body": "Hi we have started using the Then:Send email when we publish a blog to all our users \\~600 in group and when we did the first one, it only sent an AI Summary email to around 60 people randomly in the user group.\n\nIs there a limit of email sent as we are on an enterprise so it is unlimited and wondering if the automation has an email limit set? As I read in the instructions, there is no limit of emails sent so wondering why it did this?\n\nAny answers?\n"
}
|
[
{
"author": "Felipe P?rez _ServiceRocket_",
"body": "Hi PJ\n\nI'm Felipe from ServiceRocket Support team.\n\nRegarding to your question:\n\n++*Is there a limit of email sent as we are on an enterprise so it is unlimited and wondering if the automation has an email limit set? As I read in the instructions, there is no limit of emails sent so wondering why it did this?*++\n\nAs stated by Atlassian in their [documentation](https://support.atlassian.com/confluence-cloud/docs/what-is-confluence-automation/) (at the end of the page), the limit of notification per month is 1000 rule executions for every user on a \n**Premium plan**\n\nSince you're on a **Entrepise** plan, it shouldn't be a limit on the number of executions.\n\nI recommend you to reach [Atlassian support](https://support.atlassian.com/contact/#/) on this to solve your automation issue faster.\n\nBest, \nFelipe\n",
"comments": [
{
"author": "PJ Dal Pozzo",
"body": "Thanks I will raise a Support ticket because yes we have unlimited emails\n"
}
]
},
{
"author": "Barbara Szczesniak",
"body": "[@PJ Dal Pozzo](/t5/user/viewprofilepage/user-id/5091612) Is your automation cycling through a list of 600 users and sending individual emails? There may be some issue with this number or process. Could you instead create one or more email distribution lists for the 600 users and send emails to those?\n\n(Note: I'm on Standard, so I don't have the Automation feature. This is just something that occurred to me as a possibility.)\n",
"comments": [
{
"author": "PJ Dal Pozzo",
"body": "Yes tried that and it seems to select randomly any person on the list! We have now done this twicer and in both cases, different people randomly were selected! I will raise a support ticket. Thanks for your interest!\n"
}
]
}
] |
https://community.atlassian.com/t5/Confluence-questions/Send-email-notification-limit-in-Confluence/qaq-p/2812706
|
[
"automation",
"blog",
"cloud",
"cloud-automation",
"confluence-cloud",
"send-email"
] |
{
"author": "JIRA aDmIn",
"title": "How to add a new option in Navigation bar of Confluence page",
"body": "Dear All,\n\nPlease refer below image\n\n![Ligths.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/347434i90488EF100FE0AD9/image-size/large?v=v2&px=999 \"Ligths.PNG\")\n\nNow my request is that i need to add a new option called \"Navigator\" just like we have \"Projects\" in Navigation bar\n\nAnd just like we have Audi and BMW under \"Projects\" similarly i want under Navigator 2 options (Page A and Page B) which on click should redirect to page X and on click on Page B it should re-direct to page y\n\nPlease let me know where and what changes i need to do as an admin?\n\nPlease Note: I am very new with Confluence so please let me know the steps in bit detailed manner\n\nThank you\n"
}
|
[
{
"author": "Fadoua",
"body": "[@Rajat Krishnan](/t5/user/viewprofilepage/user-id/5514694)\n\nMy very first question, do you have ScriptRunner for Confluence?\n\nBEst,\n\nFadoua\n",
"comments": [
{
"author": "JIRA aDmIn",
"body": "Hello [@Fadoua](/t5/user/viewprofilepage/user-id/655791) ,\n\nWe don't use any external macros or plugin like script runner, as i am new to this company and tool, i am still exploring all corners of admin related configuration and came across something\n\nNavigate to Admin Settings -\\> Look \\& Feel -\\> Custom HTML\n\nThere i found some script which is related with custom menu option which might be created by our previous Confluence Admin\n\nThank you\n"
},
{
"author": "Fadoua",
"body": "[@Rajat Krishnan](/t5/user/viewprofilepage/user-id/5514694)\n\nJust be careful as if you miss anything it will take your whole instance down. Be very careful when adding HTML in Confluence\n\nAll the best,\n\nFadoua\n"
},
{
"author": "Rajat Krishnan",
"body": "Hello [@Fadoua](/t5/user/viewprofilepage/user-id/655791) ,\n\nThanks for information, but now my question is what shall I do to add a new option and sub option under it??\n\nCan I add something on top of already existing stuff?\n\nOr do I need to reach Atlassian support team ??\n\nThank you\n"
},
{
"author": "Fadoua",
"body": "Hi [@Rajat Krishnan](/t5/user/viewprofilepage/user-id/5514694)\n\nAtlassian will provide you guidance, however let's try couple links here.\n\n<https://developer.atlassian.com/server/confluence/adding-menu-items-to-confluence/>\n\nlet me know how it goes.\n\nBest,\n\nFadoua\n"
}
]
}
] |
https://community.atlassian.com/t5/Confluence-questions/How-to-add-a-new-option-in-Navigation-bar-of-Confluence-page/qaq-p/2812453
|
[
"confluence-data-center",
"data-center"
] |
{
"author": "M J",
"title": "Code Syntax Highlighter, how to add custom highlighting in Confluence Cloud?",
"body": "I have Confluence Cloud, and I'm trying with different code blocks to add custom highlighting for a new language. How can I do that with Code Syntax Highlighter (or Better Code Block)?\n"
}
|
[
{
"author": "Humashankar VJ",
"body": "Hi [@M J](/t5/user/viewprofilepage/user-id/5592758)\n\nTo enhance code display in Confluence, utilize either the Code Syntax Highlighter or Better Code Block apps. Begin by installing your preferred app from the Atlassian Marketplace.\n\nFor both apps, adding a code block follows similar steps. When editing a Confluence page, type { to open the macro browser, select the app, and click Insert. Then, choose your programming language from the list; if your language isn't listed, select a similar language's syntax highlighting. Finally, pick a theme that suits your preference.\n\nFor advanced customization with the Better Code Block app or to add custom highlighting rules, utilize custom CSS. Navigate to Space Settings, then Look and Feel, and finally Stylesheet. Add your custom CSS rules to style code blocks as needed, including custom syntax highlighting rules if you know the relevant CSS classes.\n\nMore information you can refer the below help article:\n\n[Code Syntax Highlighter - Advanced Code Block for Confluence \\| Atlassian Marketplace](https://marketplace.atlassian.com/apps/1219685/code-syntax-highlighter-advanced-code-block-for-confluence?tab=overview&hosting=cloud)\n\n[Insert the code block macro \\| Confluence Cloud \\| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/insert-the-code-block-macro/)\n\n**Hope this helps - Happy to help further!!** \n**Thank you very much and have a great one!** \n**Warm regards**\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Confluence-questions/Code-Syntax-Highlighter-how-to-add-custom-highlighting-in/qaq-p/2812444
|
[
"cloud",
"confluence-cloud",
"syntax-highlighting"
] |
{
"author": "Alex Moyer",
"title": "How to create page via IFTTT only whenever a field is populated",
"body": "I have a IFTTT that creates a page, however I only want to fire this when a certain field is populated. I currently have it filtered like !\\[entry.MeetingDate\\]:\\[empty\\]. Any suggestions?\n"
}
|
[
{
"author": "Alex Medved _ConfiForms_",
"body": "```\n!MeetingDate:[empty]\n```\n\nor may be even a bit better, catching the change\n\n```\n!MeetingDate:[empty] AND hasChanged(MeetingDate):true\n```\n",
"comments": [
{
"author": "Craig Smith",
"body": "Hey Alex,\n\nDoes this work for drop down Confiform fields?, If you dont select anything it classes as empty?\n\nCan you set to fire if the field contains certain words?\n"
},
{
"author": "Alex Medved _ConfiForms_",
"body": "Yes of course\n\nCan also catch transitions (value changes)\n\nMore on filters\n\n<https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Filters>\n"
}
]
}
] |
https://community.atlassian.com/t5/Confluence-questions/How-to-create-page-via-IFTTT-only-whenever-a-field-is-populated/qaq-p/2812369
|
[
"addon-com.vertuna.confluence.plugins.confiforms",
"confiforms",
"confluence-data-center",
"data-center"
] |
{
"author": "Emin Devrim Fidan",
"title": "When you create a public space how do you hide links from top menu?",
"body": "When you make a space publicly available it also shows spaces, apps, and templates link on top menu. I was trying to find it but could not find. Someone can guide me on this please ?\n"
}
|
[
{
"author": "Ahmad Mughal",
"body": "To show the **Spaces** , **Apps** , and **Templates** links on the top menu when making a space publicly available, it depends on the platform or service you're using. Here are general steps:\n\n1. **Check Space Settings:** Go to the settings of the space and look for options related to sharing or public access. Enabling public access might automatically add these links.\n\n2. **Navigation Bar Configuration:** If there's an option to customize the top navigation bar or layout, ensure that **Spaces** , **Apps** , and **Templates** are selected to appear.\n\n3. **Permissions and Visibility:** Make sure you've granted the correct permissions for users to see these links. Some platforms hide them unless the viewer has access.\n\nWhich platform are you using? It may help narrow down the specific solution.\n",
"comments": [
{
"author": "Emin Devrim Fidan",
"body": "Hi,\n\nThank you for the reply but it does not help.\n\nI am not using any extra app or platform, it's simply Confluence pages.\n"
}
]
}
] |
https://community.atlassian.com/t5/Confluence-questions/When-you-create-a-public-space-how-do-you-hide-links-from-top/qaq-p/2812253
|
[
"cloud",
"confluence-cloud"
] |
{
"author": "MyC Home",
"title": "Column to show in Page Properties Report - Syntax",
"body": "Issue\n\nIn a Page Properties macro, I have a table with a head row where a RY macro is added\n\n![image.png](/t5/image/serverpage/image-id/347401i5A119D8F7E384106/image-size/large?v=v2&px=999 \"image.png\")\n\nIf I configure the Page properties report macro with Columns to show = Nom de l'initiative (pour AA seulement), the content is not displayed\n\n![image.png](/t5/image/serverpage/image-id/347402iCB2EEC8609CA6FEF/image-size/large?v=v2&px=999 \"image.png\")\n\nIf the field Column to show is empty, the content is correctly displayed\n\n![image.png](/t5/image/serverpage/image-id/347403i6AA07264AF162121/image-size/large?v=v2&px=999 \"image.png\")\n\nQuestion\n\nWhat is the syntax/How should I identify the column in order to display the field content in the first case?\n\nNote\n\nIf I remove the RY macro in the row header, the content is displayed correctly in both cases, but on one hand I need the RY macro and on the other hand I want to display only 10 fields and not all 80 fields on the property page.\n\nThank you very much\n"
}
|
[
{
"author": "Jack Brickey",
"body": "[Duplicate post](https://community.atlassian.com/t5/Confluence-questions/Syntax-for-Column-to-show-in-Properties-Page-Report/qaq-p/2812189)\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Confluence-questions/Column-to-show-in-Page-Properties-Report-Syntax/qaq-p/2812201
|
[
"confluence-data-center",
"data-center"
] |
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