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{
"author": "MyC Home",
"title": "Column to show in Page Properties Report - Syntax",
"body": "Issue\n\nIn a Page Properties macro, I have a table with a head row where a RY macro is added\n\n![image.png](/t5/image/serverpage/image-id/347401i5A119D8F7E384106/image-size/large?v=v2&px=999 \"image.png\")\n\nIf I configure the Page properties report macro with Columns to show = Nom de l'initiative (pour AA seulement), the content is not displayed\n\n![image.png](/t5/image/serverpage/image-id/347402iCB2EEC8609CA6FEF/image-size/large?v=v2&px=999 \"image.png\")\n\nIf the field Column to show is empty, the content is correctly displayed\n\n![image.png](/t5/image/serverpage/image-id/347403i6AA07264AF162121/image-size/large?v=v2&px=999 \"image.png\")\n\nQuestion\n\nWhat is the syntax/How should I identify the column in order to display the field content in the first case?\n\nNote\n\nIf I remove the RY macro in the row header, the content is displayed correctly in both cases, but on one hand I need the RY macro and on the other hand I want to display only 10 fields and not all 80 fields on the property page.\n\nThank you very much\n"
}
|
[
{
"author": "Jack Brickey",
"body": "[Duplicate post](https://community.atlassian.com/t5/Confluence-questions/Syntax-for-Column-to-show-in-Properties-Page-Report/qaq-p/2812189)\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Confluence-questions/Column-to-show-in-Page-Properties-Report-Syntax/qaq-p/2812200
|
[
"cloud",
"confluence-cloud"
] |
{
"author": "MyC Home",
"title": "Syntax for Column to show in Properties Page Report",
"body": "Issue\n\nIn a Page Properties macro, I have a table with a head row where a RY macro is added\n\n![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/347398iCB54AE856E008A3A/image-size/large?v=v2&px=999 \"image.png\")\n\nIf I configure the Page properties report macro with Columns to show = Nom de l'initiative (pour AA seulement), the content is not displayed\n\n![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/347399iA62D5E024A015FDD/image-size/large?v=v2&px=999 \"image.png\")\n\nIf the field Column to show is empty, the content is correctly displayed\n\n![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/347400i4CD7127F482572AE/image-size/large?v=v2&px=999 \"image.png\")\n\nQuestion\n\nWhat is the syntax/How should I identify the column in order to display the field content in the first case?\n\nNote\n\nIf I remove the RY macro in the row header, the content is displayed correctly in both cases, but on one hand I need the RY macro and on the other hand I want to display only 10 fields and not all 80 fields on the property page.\n"
}
|
[
{
"author": "Stiltsoft support",
"body": "Hi [@MyC Home](/t5/user/viewprofilepage/user-id/5592260) ,\n\nSeems that you've came across macro limitations (I know that there can be the same issue if you use special symbols in your headers as well).\n\nWe develop the [Table Filter, Charts \\& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app, so, if it happens so that you use it in your company, you may use the following workarounds:\n\n* Wrap your Page Properties Report macro in the [Table Transformer](https://docs.stiltsoft.com/tfac/cloud/table-transformer-42241552.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro and list all the columns that you want to see\n* Wrap your Page Properties Report macro in the [Table Filter](https://docs.stiltsoft.com/tfac/cloud/table-filter-42239756.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro and hide the columns that you don't want to show\n\nMaybe it somehow helps.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Confluence-questions/Syntax-for-Column-to-show-in-Properties-Page-Report/qaq-p/2812189
|
[
"cloud",
"confluence-cloud",
"filter",
"table",
"table-filter",
"table-filter-and-charts",
"table-filter-charts-spreadsheets",
"table-transformer"
] |
{
"author": "Yedan.Zhuang",
"title": "My team member cannot find me in workspace",
"body": "I have successfully logged into Confluence, but my project members cannot find me in Confluence and therefore cannot grant me permission to view the workspace.\n"
}
|
[
{
"author": "Manoj Gangwar",
"body": "Hi [@Yedan.Zhuang](/t5/user/viewprofilepage/user-id/5590655) Welcome to the community!\n\nIf your project members cannot find you in Confluence, and thus cannot grant you permission to view the workspace, here are a few troubleshooting steps you can take to resolve the issue:\n\n1. Check Your Confluence License\n\nEnsure that you have a valid Confluence license assigned to your account. Even if you've successfully logged in, you may not appear in the user search if your account isn't licensed for Confluence.\n\nHow to check: Ask a Confluence administrator to check if you have a valid Confluence user license assigned to you via the User Management page in Jira/Confluence.\n\n2. Verify User Directory Visibility\n\nConfirm that your user account is visible in the user directory. Sometimes, if there are settings that limit visibility or if you're in an external directory (like LDAP), your account may not show up in searches.\n\nHow to check: Ask an admin to check the User Management settings for visibility.\n\n3. Check Permission and Group Assignment\n\nEven if you have access to Confluence, you might not have the necessary group membership to be found or given workspace permissions.\n\nSolution: Ask the admin to ensure you are added to the appropriate groups (e.g., confluence-users or project-specific groups) and given permissions to access the desired space.\n\n4. Check Username/Email\n\nEnsure that your team members are searching for the correct username or email associated with your Confluence account. If your Jira/Confluence account is linked to a different email, that could cause issues in locating you.\n\nAsk them to search by your full email address to ensure they find the correct account.\n\n5. Sync Issues (If Using an External Directory or Atlassian Access)\n\nIf your company uses an external directory service (e.g., LDAP, SAML, or Atlassian Access), it's possible that there is a sync issue between the directory and Confluence.\n\nSolution: Request the IT admin or Confluence admin to sync the directory manually and check if your account becomes visible afterward.\n\n6. Invite via Email\n\nIf the search is still not yielding results, your team members can invite you directly using your email address. This can be done from the Space Permissions page by clicking Add People and typing your email.\n\n7. Clear Browser Cache/Log Out and Log In\n\nSometimes logging in for the first time may not fully register your user details across all systems. Try logging out of Confluence, clearing your browser cache, and then logging back in.\n\nIf the issue persists, contacting Confluence support or your organization's IT helpdesk (if managed internally) may be necessary for further investigation into your account.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Confluence-questions/My-team-member-cannot-find-me-in-workspace/qaq-p/2812183
|
[
"cloud",
"confluence-cloud"
] |
{
"author": "Lori Meyer",
"title": "Creating 12 Month Calendar View based on Page Properties",
"body": "I created a project template page for my team with specific attributes that are used in page properties and a page-properties report.\n\nI would like to use similar macro - if it exists - to automatically pull page properties data into a 12-month calendar view. Example:\n\nProject page contains page properties as below:\n\n|---------------------------------|------------------------|---------------------|--------------------------|\n| **Project Objective Indicator** | **Project Short Name** | **Key Deliverable** | **Key Deliverable Date** |\n| .jpg Operational Resilience | Product Dashboard | RDL Data View | January, 2024 |\n\nLooking for a macro/function that can automatically pull the indicator, project short name and key deliverable into the respective deliverable month in the summary 12-month calendar view.\n\nThanks in advance!\n"
}
|
[
{
"author": "Stiltsoft support",
"body": "Hi [@Lori Meyer](/t5/user/viewprofilepage/user-id/5592196) ,\n\nWe can suggest trying the app that we develop - [Table Filter, Charts \\& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).\n\nOur macros support macro generated tables (for example, Page Properties Report, Jira Issues, etc.), so, you'll be able to wrap your Page Properties Report macro in the [Pivot Table](https://docs.stiltsoft.com/tfac/cloud/pivot-table-42239659.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro and aggregate your data by months.\n",
"comments": [
{
"author": "Lori Meyer",
"body": "Thanks for the fast response!\n\nSo to confirm - if I have an existing Page Properties Report with the relevant Page Properties from the child pages, I just insert the Pivot Table macro in front of Page Properties Report to do the aggregation by months?\n\nI'll start playing around with this in the interim -and thank you so much for the suggestion!\n"
},
{
"author": "Stiltsoft support",
"body": "Yes, you are right: you place your Page Properties Report macro inside the Pivot Table macro, set the corresponding date format inside the Pivot Table macro settings (for such dates as \"January, 2024\" it will be \"MM, yy\", you just type it manually in the corresponding field) and choose to aggregate your data by month.\n\nThe same result can be also achieved using the [Table Transformer](https://docs.stiltsoft.com/tfac/cloud/table-transformer-42241552.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro. It uses SQL language, so if you prefer to use it, you may try this macro as well.\n"
}
]
}
] |
https://community.atlassian.com/t5/Confluence-questions/Creating-12-Month-Calendar-View-based-on-Page-Properties/qaq-p/2812114
|
[
"calendar",
"confluence-unknown-hosting-type",
"filter",
"page_properties",
"pivot-table",
"table",
"table-filter",
"table-filter-and-charts",
"table-filter-charts-spreadsheets",
"unknown-hosting-type"
] |
{
"author": "Wen Krogg",
"title": "Confluence: Help Needed with Space Permissions and Search Functionality",
"body": "I'm having trouble configuring a space to function as intended. Here's what I'm aiming for:\n\n**What I want:**\n\n* Users should be able to:\n * View all documents in the space\n * Use the search function to find any document by title or content\n * Download documents\n * View version history\n * Receive notifications when a document is added or changed, with detailed updates on changes\n\n**What I don't want:**\n\n* Users should **not** be able to:\n * Edit documents\n * Add comments or inline comments\n\n**My current setup:**\n\n* All users are added as watchers of the space\n* **Space Settings -\\> Users:** Only the \"View\" permission is enabled\n* **Page Restrictions:** All users can view, but only I have editing rights (no other users are added to manage access or editing permissions)\n\n**Issues I'm facing:**\n\n1. **Search problem:** Users are not able to find documents using either \"Search by Title\" or the regular search bar.\n2. **Comments issue:** Users are still able to add inline comments, which I want to disable.\n3. **Notifications:** Some users receive correct notifications, while others don't.\n\n**Questions:**\n\n* How can I stop users from adding comments?\n* What might be preventing users from being able to search for documents?\n\nThanks in advance for your help! \nWen\n"
}
|
[
{
"author": "Robert DaSilva - Adaptavist",
"body": "Hi [@Wen Krogg](/t5/user/viewprofilepage/user-id/4829051)\n\nLet me see if I can help.\n\n1. Search should return all pages a user is able to see. I would make sure that you have Space Permissions set up correctly such that all users are listed. I would also double check your Page Restriction settings to ensure that same group is listed as View. What might have happened is you may have restricted the page down to only you being able to see and edit.\n2. It appears there is an open bug with Atlassian where the in-line comments are not disabled alongside the Comments permission. I would recommend voicing your support for this suggestion / bug report on the ticket itself, as that's how Atlassian prioritizes fixes. <https://jira.atlassian.com/browse/CONFCLOUD-73763>\n3. Could you elaborate more on what you mean by some users not receiving the correct notifications? Users have some level of control of their notifications, so maybe some users have modified their settings. Users are able to modify their Notification Settings by clicking their profile in the top right, and then Personal Settings. Under the Email section here, users have a lot of control over what types of notifications they receive, and when.\n\nCheers,\n\nRobert\n",
"comments": [
{
"author": "Robert DaSilva - Adaptavist",
"body": "To elaborate on the \"ensure all users are listed in the Permissions\" area, this is usually best done by using the \"Group\" that contains all users in the instance, usually the group which grants user access. If you're not an Organization Administrator, I would reach out to them and ask what the name of that group is.\n"
},
{
"author": "Wen Krogg",
"body": "[@Robert DaSilva - Adaptavist](/t5/user/viewprofilepage/user-id/3984541) Thank you for your reply! It was very helpful and gives us more avenues to explore.\n\n1. I have asked the site admin to look into the permissions settings for the \"group\" the users belong to.\n2. I will also add my support to the bug/issue thread you provided.\n3. I prefer that users don't have to make adjustments, as many of them aren't computer savvy. I wonder if this is also a group permissions issue, as both the tester and I received the proper notifications without adjusting any settings during testing. However, we have full access to all groups on Atlassian, while the users added to this space are only part of the Confluence group.\n\nHopefully, this will help solve our issues. Again, thank you for your response!\n\nBest, \nWen\n"
},
{
"author": "Robert DaSilva - Adaptavist",
"body": "[@Wen Krogg](/t5/user/viewprofilepage/user-id/4829051) A lot of notification settings in the Atlassian ecosystem are heavily focused on user choice. There are some that you can force through, but a lot are under the control of the user.\n\nWhat notification were you expecting your users to receive? The issue very well could be group or permissions based, but it could also have been a deliberate choice from the user to stop getting specific notifications.\n"
},
{
"author": "Wen Krogg",
"body": "[@Robert DaSilva - Adaptavist](/t5/user/viewprofilepage/user-id/3984541) It should look like the attached notification and when clicked it takes them to the changes/history page. ![ConfluenceNotifications.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/347590i14C48BFF302CC821/image-size/large?v=v2&px=999 \"ConfluenceNotifications.jpg\")![notificationClicked.png](https://community.atlassian.com/t5/image/serverpage/image-id/347591i4CD68B1B965642CD/image-size/large?v=v2&px=999 \"notificationClicked.png\")\n"
},
{
"author": "Robert DaSilva - Adaptavist",
"body": "Hi [@Wen Krogg](/t5/user/viewprofilepage/user-id/4829051)\n\nThat looks like the Daily Digest email. That email will trigger for users who have been making changes to pages or spaces and for any users who are watching spaces or pages individually.\n\nIf you need that email sent to all of your users, those users need to go into Confluence themselves and \"Watch\" a page, or make an edit or comment.\n\nHere is more information about the Daily Digest email:\n\n* <https://community.atlassian.com/t5/Confluence-articles/Introducing-the-Confluence-Daily-Digest/ba-p/2042487>\n* <https://community.atlassian.com/t5/Confluence-articles/Daily-Digest-email-will-replace-quot-Confluence-changes-in-the/ba-p/2460886>\n\nHowever, you should be able to bulk-adding users to the Watchers list via the Atlassian API. More information on that can be found here in the API documentation: <https://docs.atlassian.com/atlassian-confluence/REST/6.6.0/#user/watch-addSpaceWatch>\n\nI would, however, caution against bulk adding users and forcing them to receive these types of notifications. This can constitute spam and may cause user behaviour to start ignoring these types of notifications if they don't find them overly useful.\n"
},
{
"author": "Wen Krogg",
"body": "Hi [@Robert DaSilva - Adaptavist](/t5/user/viewprofilepage/user-id/3984541)\n\n<br />\n\nThank you for linking the Daily Digest email information pages, I will look at those as soon as I can. \n\nAs for the adding watchers - I made all users in the space watchers when I created the space by adding them through 'Manage Watchers.' It is my assumption that this will automatically notify users of any changes to the content within the space. The purpose of this space is specifically to communicate document changes as quickly as possible to everyone in the space.\" \n![Manage watchers.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/347612iA1A4FDF875E7A306/image-size/large?v=v2&px=999 \"Manage watchers.jpg\") \n\n<br />\n\nOn the page restrictions, it is my assumption that the space watchers fall under the group found in the page restrictions labeled 'anyone in this space can view' when the 'Anyone in this space can view, some can edit' option is selected. \n\n![Manage Access.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/347611i08731FED031C2807/image-size/large?v=v2&px=999 \"Manage Access.jpg\") \n\nAre my assumptions correct?\n"
}
]
}
] |
https://community.atlassian.com/t5/Confluence-questions/Confluence-Help-Needed-with-Space-Permissions-and-Search/qaq-p/2812062
|
[
"cloud",
"confluence-cloud"
] |
{
"author": "Jim Baker",
"title": "Yesterday I added an app to Confluence.I can see it in the billing preview, but not in the Apps list",
"body": "the new app is in our billing preview, and its tile in the store looks like it's added:\n\n![easy label mgr app.png](https://community.atlassian.com/t5/image/serverpage/image-id/347368i433CF4AA7CF5BF34/image-size/large?v=v2&px=999 \"easy label mgr app.png\")\n\nbut the list of apps doesn't display it for us to use the new app![list of confluence apps.png](https://community.atlassian.com/t5/image/serverpage/image-id/347369i2227067B956F119E/image-size/large?v=v2&px=999 \"list of confluence apps.png\")\n"
}
|
[
{
"author": "Trudy Claspill",
"body": "Hello [@Jim Baker](/t5/user/viewprofilepage/user-id/462781)\n\nPer the documentation:\n\n<https://docs.easyapps.app/documentation/getting-started-label-manager-by-easy-apps#Gettingstarted:LabelManagerforConfluence-Wheretoaccesstheapponceinstalled>\n\nYou should be able to find the app in the left-side navigation panel under Apps.\n\n![Screenshot 2024-09-13 at 6.19.44?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/347397iD66D28A0015CF3E3/image-size/large?v=v2&px=999 \"Screenshot 2024-09-13 at 6.19.44?PM.png\")\n\nThe documentation does not say that the app will appear under the Apps menu option in the menu bar at the top of the screen.\n",
"comments": null
},
{
"author": "Jim Baker",
"body": "Thanks, Trudy! I was looking at the wrong Apps list. I expected it to be in the apps list in the top nav bar to the left of the Create button. The Apps list you described was always \"below the fold\" since the Content list was expanded by default, so I didn't know it was there.\n\nI appreciate the help!\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Confluence-questions/Yesterday-I-added-an-app-to-Confluence-I-can-see-it-in-the/qaq-p/2811963
|
[
"app",
"cloud",
"jira-service-management",
"jira-service-management-cloud"
] |
{
"author": "Paul Silva",
"title": "PDF exports have miss aligned tables",
"body": "Hi There,\n\nI'm having issues with the PDF export of pages where the alignment is not correct. I've been reading that the newer PDF export does not support [@page](/t5/user/viewprofilepage/user-id/2601906) tags and if it does exist it should vert back to the older pdf export. This is causing issues with our teams that send reports to our customers. Is there a fix for this? \n\n![confluence.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/347351i379069335F6FAE6B/image-size/large?v=v2&px=999 \"confluence.jpg\")\n"
}
|
[
{
"author": "Dan Breyen",
"body": "Hi [@Paul Silva](/t5/user/viewprofilepage/user-id/1067854) there are several open issues with exporting pages to PDF, including issues with tables. I took a quick look at [Atlassian's Jira site](https://jira.atlassian.com/secure/Dashboard.jspa) and came across this issue.\n\nHere's the query I used to search. \"project = \"Confluence Cloud\" and text \\~ export and text \\~ pdf and text \\~ \"table\" and status != Closed\"\n\nIf you wanted to confirm, you could contact [Atlassian Support](https://support.atlassian.com/contact/?support_type=customer&inquiry_category=#/).\n\nIf you find one that fits, feel free to vote for and watch it for updates. If the ticket is different than what I found, feel free to post it, so I can watch and vote for it too.\n",
"comments": [
{
"author": "Paul Silva",
"body": "Thanks [@Dan Breyen](/t5/user/viewprofilepage/user-id/5086375) as I did find a ticket related to the issue. Looking at the ticket it indicated a workaround to remove the custom CSS. Unfortunately there is no doc to take you through the steps to remove the custom CSS in a space. Deleting the code in the PDF Export / PDF stylesheet with in the space in Confluence Cloud doesn't work as it still is pulling from the Global Settings. \n\nI think I will need to post a question related to it in the community.\n"
}
]
},
{
"author": "Kristian Klima",
"body": "Hi [@Paul Silva](/t5/user/viewprofilepage/user-id/1067854)\n\nTake a look at the [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview&hosting=cloud) app.\n\na) it produces much better results out of the box compared to the stock PDF exporter\n\nb) you can create PDF export templates which would address your per-space approach\n\nc) to customize the look and feel, you don't need to know CSS. And you can keep the global CSS and use the Scroll app where the stock exporter fails.\n\nBack at CA Technologies, were were using that app to offer PDF export option to customers, taking advantage of customization to fit ultra-wide mainframe tables onto a single page.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Confluence-questions/PDF-exports-have-miss-aligned-tables/qaq-p/2811795
|
[
"cloud",
"confluence-cloud",
"pdf-export"
] |
{
"author": "kevin",
"title": "Transfering a page from one domain to another",
"body": "Is it possible to transfer a page (for example) from a space of a domain A to a space of a domain B ?\n"
}
|
[
{
"author": "Kristian Klima",
"body": "Hi [@kevin](/t5/user/viewprofilepage/user-id/5591830) and welcome to the Community.\n\nYes. You have three options:\n\n* copy / paste the page\n* export / import the space\n* use [Space Sync for Confluence](https://marketplace.atlassian.com/apps/1225377/space-sync-for-confluence-copy-publish-pages-over-sites?tab=overview&hosting=cloud) app - it will allow you to create pages in one space on one site and then sync them to a space in another space on another site.\n\nDisclaimer: I do not work for Ricksoft, I just use their app.\n",
"comments": null
},
{
"author": "Marc - Devoteam",
"body": "Hi [@kevin](/t5/user/viewprofilepage/user-id/5591830)\n\nIf you need to export-import multiple pages/ an entire space, look at the custom XML export and import the pages in the other instance that way.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Confluence-questions/Transfering-a-page-from-one-domain-to-another/qaq-p/2811672
|
[
"cloud",
"confluence-cloud"
] |
{
"author": "Nikitas Popp",
"title": "How to automatically count string values from a table that are to be used in a new table for charts",
"body": "Hello Confluencers ;)\n\nI am trying to find a way to automate the counting of specific string values from a table. Based on that count, I want to generate a new table to display the number of occurrences of each string value and use that to generate a chart. Is there any way to automate that?\n\nBig thanks in advance!\n"
}
|
[
{
"author": "Stiltsoft support",
"body": "Hi [@Nikitas Popp](/t5/user/viewprofilepage/user-id/5591798) ,\n\nWe can suggest trying the app that we develop - [Table Filter, Charts \\& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).\n\nYou may reuse your source table as many times as you need with the help of the [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/tfac/cloud/table-excerpt-and-table-excerpt-include-42241623.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macros.\n\nThen you may wrap each Table Excerpt Include macro in the [Table Toolbox](https://docs.stiltsoft.com/tfac/cloud/table-toolbox-42245927.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro (a special shell for macro nesting due to the Cloud editor limitation) and apply the [Pivot Table](https://docs.stiltsoft.com/tfac/cloud/pivot-table-42239659.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111)/[Table Transformer](https://docs.stiltsoft.com/tfac/cloud/table-transformer-42241552.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macros for aggregation and calculations. Then you apply the [Chart from Table](https://docs.stiltsoft.com/tfac/cloud/chart-from-table-42239655.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro and create a graph based on your transformed table.\n\nSo, you'll be able to update your source table, all the changes will be passed through our macros, and your charts will be always up-to-date.\n\nBesides, we support not only manually created tables but macro generated as well (for example, Page Properties Report and Jira Issues).\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Confluence-questions/How-to-automatically-count-string-values-from-a-table-that-are/qaq-p/2811664
|
[
"chart-from-table",
"cloud",
"confluence-cloud",
"filter",
"pivot-table",
"table",
"table-filter",
"table-filter-and-charts",
"table-filter-charts-spreadsheets",
"table-toolbox",
"table-transformer"
] |
{
"author": "Tejas Naik",
"title": "Need help on upgrade MySQL 8.4.0 from MySQL 5.7.32?",
"body": "Hi,\n\nWe've reached the end of support for **Confluence 7.18.1** , so we are planning to upgrade to **Confluence 8.9.6** . During the upgrade process, we discovered that we need to upgrade **MySQL from version 5.7 to 8** before upgrading Confluence.\n\nI've reviewed the documentation but am still unclear about how to perform an in-place upgrade of MySQL 8 using the binary package since our current MySQL 5.7 was installed via binaries.\n\nMy question is: Can we take a backup of MySQL 5.7.32, extract the file MySQL 8.4.0, and run the **`mysql_upgrade`** command and update the **`my.cnf`** file?\n\nOr should I extract the file MySQL 8.4.0, create a new database, and load the data from the old MySQL 5.7.32 dump?\n\nThis is my first time handling a database upgrade, I would greatly appreciate your guidance or any specific documentation that could help. \n\nRegards \nTejas\n"
}
|
[
{
"author": "Fadoua",
"body": "[@Tejas Naik](/t5/user/viewprofilepage/user-id/2604206)\n\nGood Day!\n\nI hope the following links will help:\n\n* <https://learn.microsoft.com/en-us/sql/database-engine/install-windows/upgrade-to-a-different-edition-of-sql-server-setup?view=sql-server-ver15>\n* <https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html>\n\nBest of luck!\n\nFadoua\n",
"comments": [
{
"author": "Tejas Naik",
"body": "Hi [@Fadoua](/t5/user/viewprofilepage/user-id/655791)\n\nThank you for the response \n\n<https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html>\n\nThe link you provided suggests migrating from a different database, but I'm specifically looking to upgrade the same database to a higher version, from MySQL 5.7 to MySQL 8.4.0.\n"
},
{
"author": "Fadoua",
"body": "[@Tejas Naik](/t5/user/viewprofilepage/user-id/2604206) Then please refer to the Microsoft documentation. I was unable to locate a doc on Atlassian website which makes sense because MS should provide it\n"
}
]
}
] |
https://community.atlassian.com/t5/Confluence-questions/Need-help-on-upgrade-MySQL-8-4-0-from-MySQL-5-7-32/qaq-p/2811589
|
[
"confluence-data-center",
"confluence-server",
"data-center",
"mysql",
"server",
"upgrade"
] |
{
"author": "Andy Richman",
"title": "Within Questions how do I ensure that new questions appear at the top",
"body": "WIthin Confluence Questions when I select the Recent Tab the most recent questions do not show at the top. I cannot see a way to ensure that these new questions or questions with recent answers come up to the top. Can someone explain what the algorhythm is that ranks the order of the questions showed under Recent?\n"
}
|
[
{
"author": "AnnWorley",
"body": "It looks like Recent means \"Created time\", based on my testing and from this suggestion ticket: [Either lost the ability to see the question in activity order or recent selection is broken](https://jira.atlassian.com/browse/CONFSERVER-48308)\n\nI asked two questions and when I answered the second one it was still second on the list, despite having had activity (an answer) since the first one was posted.\n\nIs this consistent with what you are seeing? If so, please vote/comment on the ticket to attract more attention from the development team.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Within-Questions-how-do-I-ensure-that-new-questions-appear-at/qaq-p/616694
| null |
{
"author": "Markus Freudenberg",
"title": "Assign task on question page",
"body": "I'm a bit confused about how to assign a task, since neither on the page of a question nor in the editor window can I find the '**Task list**  button', suggested here: <https://confluence.atlassian.com/doc/add-assign-and-view-tasks-590260030.html>.\n\nMentioning someone by @ is not the same thing. How do I do it?\n\nThanks for your answer.\n"
}
|
[
{
"author": "AnnWorley",
"body": "I am sorry to report that there isn't any way to use the task list macro from Confluence Questions, it only works in the Confluence editor when you are editing a page.\n\nFeel free to let me know more about your use case, maybe we can come up with a workaround.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Assign-task-on-question-page/qaq-p/612986
|
[
"assign"
] |
{
"author": "sumer bhalla",
"title": "How to establish cascading check boxes/multi select in confluence form?",
"body": "I have two smart multi selects. These are backed by a table view.\n\nOne for GENRE (Fruits, Vegetables, Dairy).\n\nOther one for corresponding values (Apple, Banana, Carrot, Peas, Milk, Eggs).\n\nBased on my selection on first multi select, values in second multi select should show.\n\n**Condition**: My user has to select multiple genres.\n\nFiltering is working fine, if user selects just one option in genre.\n\nI need filter to work when two options are selected. For example: if Fruits and Vegetables both are selected in first multi select, second one should show (Apple, Banana, Carrot, Peas).\n\n**Goal**: idea is to restrict user to select from available options only. I don't want my user to be selecting eggs, if user is looking for fruits or vegetables.\n\n**Note** : I am a naive user here. Looking for a easier approach.![PXL_20240913_114902625~2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/347332i5148D44B2A371355/image-size/large?v=v2&px=999 \"PXL_20240913_114902625~2.jpg\")![PXL_20240913_114848762~2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/347331i50C19B2855D5B1E1/image-size/large?v=v2&px=999 \"PXL_20240913_114848762~2.jpg\")![PXL_20240913_115044827~2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/347330i016B0A49AA3C54C4/image-size/large?v=v2&px=999 \"PXL_20240913_115044827~2.jpg\")\n"
}
|
[
{
"author": "Alex Medved _ConfiForms_",
"body": "Hi [@sumer bhalla](/t5/user/viewprofilepage/user-id/5591771)\n\nAdded some labels to the question, so it would be easier to understand that it's ConfiForms related\n\nFrom the original question it is rather difficult\n\nAnyway, have a look at [this video I have recorded for you](https://wiki.vertuna.com/download/attachments/178782502/Community%20-%20How%20to%20establish%20cascading%20check%20boxes%3Amulti%20select%20in%20confluence%20form.mov?version=1&modificationDate=1726249400863&api=v2)\n\nHope it helps\n\nAlex\n",
"comments": [
{
"author": "sumer bhalla",
"body": "Thanks [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) it worked perfectly fine. Do you have any page listing such syntax?\n\nAnother issue: I want to use the info value attached to this record. Where info is the third column in the table. Below syntax is not working. OptionInfo is the text field to show the info value.\n\nOptionInfo:\\[entry.OptionSM.Info\\]\n"
},
{
"author": "Alex Medved _ConfiForms_",
"body": "What the \"OptionInfo:\\[entry.OptionSM.Info\\]\" should do? What are you trying to filter and where?\n"
},
{
"author": "sumer bhalla",
"body": "I am trying to get the value from third column of the table. I have to show it in a text field on the form as well as our it on the JIRA issue.\n\nBasically selection of Genre and Option will filter out the info.\n"
},
{
"author": "Alex Medved _ConfiForms_",
"body": "What it should show when you have multiple Options selected?\n"
},
{
"author": "sumer bhalla",
"body": "It should concatenate the values in Info column, and put it on the text field as well as in the JIRA.\n"
},
{
"author": "Alex Medved _ConfiForms_",
"body": "OK, something like this then![Screenshot 2024-09-16 at 10.41.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/347474i0A9A31AF1EDB92CD/image-size/large?v=v2&px=999 \"Screenshot 2024-09-16 at 10.41.21.png\")\n\n![Screenshot 2024-09-16 at 10.41.30.png](https://community.atlassian.com/t5/image/serverpage/image-id/347475i558E45F04477A7BE/image-size/large?v=v2&px=999 \"Screenshot 2024-09-16 at 10.41.30.png\")\n"
},
{
"author": "sumer bhalla",
"body": "[@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)\n\nI need to print \"Eggs Info; Milk Info\" in Option Info field.\n\n1. How will it filter out the value from ***Info*** based on ***Option*** selected? Because i have tried Set value ruke and used this under Values to set ***OptionInfo=\\[entry.OptionSM.Info\\]***, but it is not working.\n2. Where should i put ***OptionSM.transform(info).asList?***\n3. How can I fetch the Info values to put in JIRA issue while creating it?\n\n![PXL_20240913_114848762~2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/347331i50C19B2855D5B1E1/image-size/large?v=v2&px=999 \"PXL_20240913_114848762~2.jpg\")\n\nBasically i want to do following:\n\nSet OptonInfo = (Value from Info column) where Genre is selected Genre and Options are selected Options.\n"
},
{
"author": "Alex Medved _ConfiForms_",
"body": "Honestly, makes no sense to me, but you can use the iterateAnPrint function, for example\n\n```\nOptionsSM.iterateAndPrint([entry.Options] [entry.Info] )\n```\n\nI do show exactly on my screenshots where to put these things...\n\nAnyway, if you still want to have something like a Set Value rule... (and copy values over, insted of referencing them realtime) then\n\nthe expression for the parameters would be\n\n```\nOptionInfo=[entry.OptionsSM.iterateAndPrint([entry.Options] [entry.Info] )]\n```\n"
},
{
"author": "sumer bhalla",
"body": "Let me rephrase the ask.\n\nI want to get the value from Info column and set to a text field OptionsInfo, based on the selections made on Genre(GenreSM) and Options(OptionsSM).![PXL_20240913_115044827~2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/347330i016B0A49AA3C54C4/image-size/large?v=v2&px=999 \"PXL_20240913_115044827~2.jpg\")\n"
},
{
"author": "Alex Medved _ConfiForms_",
"body": "I get that - I have no idea why would yo do that... but OK, you can see my previous comment that answers your \"ask\"\n"
},
{
"author": "sumer bhalla",
"body": "[@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)\n\nI guess i got the solution.\n\n**Issue** : I was not able to get the value from Info column using ***OptionInfo=\\[entry.OptionSM.info\\]***\n\n**Reason**: Reference to records checkbox was not checked for OptionSM\n\n**Lesson:**Reference to records checkbox need to be checked, if user wants to filter out the Info from third column, based on selections made on first two columns.\n\n**Observation**: If Reference to records checkbox is checked, and Option column has same value for two different Genre, then form will display that same value twice. And user has to select both to get the Info.\n\n![PXL_20240916_192631708~2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/347594iE8567767DC1CBAC0/image-size/large?v=v2&px=999 \"PXL_20240916_192631708~2.jpg\")![PXL_20240916_192653758~2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/347595iB54620D9E48E0C45/image-size/large?v=v2&px=999 \"PXL_20240916_192653758~2.jpg\")\n"
},
{
"author": "sumer bhalla",
"body": "Thanks a lot [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)\n"
}
]
},
{
"author": "sumer bhalla",
"body": "[@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) Can you help here? Thanks in advance.\n",
"comments": null
},
{
"author": "Radek Dost?l",
"body": "Well, clearly this isn't native, it's custom, thus it's more for <https://community.developer.atlassian.com>\n\nWhoever has made those html forms knows how the select lists (which seems like select2, most likely atlassian aui select2 fork) are set up, and there will be something in javascript that makes the current filtering work.\n\nThat depends on how those select2 fields are set up to do searches - whether it's server-side, where you would need to make the filtering inclusive for multiple options, or whether it's client-side, in which case, the javascript code needs to be made inclusive for multiple options.\n\nCan't suggest anything concrete without seeing either the javascript or the backend filtering api method.\n",
"comments": [
{
"author": "sumer bhalla",
"body": "[@Radek Dost?l](/t5/user/viewprofilepage/user-id/715713) Can you explain in simple words? Are you saying that behavior of these multiselect is done at organizational/admin level?\n\nI am using ConfiForms Field Definition and ConfiForms rules for Field Definition.\n\nAnd here multiselect behaving with **AND** condition between Dairy and Veggies. I want it to behave with **OR** condition between Dairy and Veggies.\n"
}
]
},
{
"author": "John Funk",
"body": "Hi Sumer - Welcome to the Atlassian Community!\n\nCan you share a screenshot of what you have?\n",
"comments": [
{
"author": "sumer bhalla",
"body": "[@John Funk](/t5/user/viewprofilepage/user-id/7148) screenshots added\n"
},
{
"author": "sumer bhalla",
"body": "[@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) any help?\n"
}
]
}
] |
https://community.atlassian.com/t5/Confluence-questions/How-to-establish-cascading-check-boxes-multi-select-in/qaq-p/2811609
|
[
"addon-com.vertuna.confluence.plugins.confiforms",
"cascading",
"confiforms",
"confluence-unknown-hosting-type",
"multi-select",
"nesting",
"unknown-hosting-type"
] |
{
"author": "Susan Ostreicher",
"title": "Can I watch a topic and get email notifications in \"conversation view\"?",
"body": "When I receive email notifications for topics that I'm watching, each question and answer is listed individually. As a result, the email is often cut off or abbreviated.\n\nIs it possible to receive notifications in \"conversation view\" - that is, one entry for each topic, and a count of the new replies? This would make it much easier to scroll through and click on the topics that I'm interested in.\n"
}
|
[
{
"author": "AnnWorley",
"body": "There isn't any setting withing Confluence or Questions to batch or stack the emails from a watched topic.\n\nIf you think this requirement would be useful to other Questions users, please consider opening a suggestion ticket at <https://jira.atlassian.com>. This will give you a chance to explain your use case directly to the dev team as well as putting it out there for others to vote on.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Can-I-watch-a-topic-and-get-email-notifications-in-quot/qaq-p/607790
| null |
{
"author": "Jan",
"title": "Is there a documentation for the Addon - Modules of Confluence Questions?",
"body": "The addon Confluence Questions has 229 Modules - I assume some of these would have the impact we need when they are deactivated. I just do not know which ones as I could not find any documentation - testing would take ages... thanks for any help.\n"
}
|
[
{
"author": "Daniel Eads {unmonitored account}",
"body": "There's not documentation that I'm aware of, usually the modules have a short description so you can either search or hopefully read through and make semi-educated guesses about them. What precisely do you need to disable?\n",
"comments": [
{
"author": "Jan",
"body": "Thanks for your reply. We would like to deactivate some of the Experts function and the possibility to create new topics. I think that I found the modules, but still it is a pain as you have to try and see the results one by one with about 10 different modules having \"expert\" in their names.\n"
}
]
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Is-there-a-documentation-for-the-Addon-Modules-of-Confluence/qaq-p/603390
| null |
{
"author": "Vidhi Gyani",
"title": "How can we export data from \"Questions\" to dedicated Confluence page?",
"body": "If we decide to stop using \" Questions\" in our organization and don't want to lose the content, there should be a possibility to export all that to a Confluence page\n"
}
|
[
{
"author": "Rick Carini",
"body": "This also helped me, if you have access to the database:\n\n<https://community.atlassian.com/t5/Questions-for-Confluence/Where-exactly-is-the-data-of-Questions-for-Confluence-stored-in/td-p/817832>\n",
"comments": null
},
{
"author": "Hermance NDounga",
"body": "From what I can see here : <https://jira.atlassian.com/browse/CONFSERVER-51723> it's not possible out-of-the box.\n\nWhat is sure it's that if you decide to do a site backup it will be included inside. And the second solution would be to play with the API : <https://docs.atlassian.com/confluence-questions/rest/index.html>\n\nI hope it helps!\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/How-can-we-export-data-from-quot-Questions-quot-to-dedicated/qaq-p/589887
| null |
{
"author": "xiaobo ding",
"title": "Why questions add-on unanswered list contains questions answered and doesn't receive mention email?",
"body": "Recently,my project adopt Questions add-on for Confluence.I came across two problems: \n1.Why the unanswered list not only contains questions that been answered,there are also somequestions answered in it? \n2.I asked a question and followed, while someone answered it,why couldn't I receive a mention email? \nAny body can tell me the reason and how to solve. \nThank you!\n"
}
|
[
{
"author": "Jack Brickey",
"body": "Hi [@xiaobo ding](/t5/user/viewprofilepage/user-id/689991) , did you find an answer for this? It would likely be best to contact the vendor support for a direct answer to this question if their documentation does not convey the answer.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Why-questions-add-on-unanswered-list-contains-questions-answered/qaq-p/584375
|
[
"email",
"follow",
"mention"
] |
{
"author": "Don Donzal",
"title": "Confluence Questions - Who gets automated email notifications and when?",
"body": "My intent is to start a question with a smaller more specific group. If no answer comes from the watchers of the initial topic(s), then I'd like to open it up to a larger audience by later adding additional topic(s) followed by a larger group. So here are some questions for clarification:\n\n1. When I first create a brand new question, do watchers of all topics get email notifications or just those from the first topic applied?\n2. If I update an existing question later by adding a new topic, do the watchers of the added topic now get an email notification?\n3. If so... As a Confluence Admin, I have 2 ways to modify the topics of a question. I can either edit the question and add/remove topics or I can also click the pencil icon and add/remove topics without entering edit mode on the question. Does this make a difference?\n\nFYI - Looked here and in documentation and found no answers.\n\nThanks in advance, \nDon\n"
}
|
[
{
"author": "carolyn french",
"body": "1. From my experience, only the watchers of the topics added the time of question creation will be notified via email.\n2. No\n3. I think it's just the ease of adding/removing topics both these ways. I don't think there is a difference.\n\nIf, as an admin, I add more topics to a question, sometimes I manually share the question with groups or email distro lists, so that they are notified.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Confluence-Questions-Who-gets-automated-email-notifications-and/qaq-p/97758
|
[
"email",
"notification"
] |
{
"author": "Jonathan Beattie",
"title": "Is there a bug on the popular questions macro?",
"body": "I've added the 'popular Questions' macro to many of my Confluence pages, with the 'Ask a Question' button included. I have also set topic tags to filter for the macro (i.e. so that it only shows Questions with these topic tags).\n\nIt looks like there is a bug with this macro, because the 'ask a question' button does not appear ***until a question is asked with one of the filtered topic tags.*** This makes for a poor user experience as people can't ask Questions directly from these Confluence pages until there is at least one question with one of the topic tags designated for that macro. This doesn't seem to make sense and I'm thinking this is a bug with the macro.\n\nCan someone please look into this issue and let me know if/when it should be resolved?\n"
}
|
[
{
"author": "AnnWorley",
"body": "I reproduced the case you describe to the best of my understanding. I filtered on a topic with no questions but the \"Ask a question\" button did appear.![Screen Shot 2017-05-05 at 9.16.52 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/952iA87BA3AFC43D26B4/image-size/large?v=v2&px=999 \"Screen Shot 2017-05-05 at 9.16.52 AM.png\")Please let me know what version of Questions and what version of Confluence you are using.\n",
"comments": [
{
"author": "Jonathan Beattie",
"body": "Thanks Ann! The version of Confluence I am using is Confluence 1000.1138.0 . I'm assuming the version of my Questions space would be the same, but if not, please let me know. This bug is still persisting for me across numerous Confluence pages.\n\n![Popular Questions 'Ask a Question' Button Bug.png](https://community.atlassian.com/t5/image/serverpage/image-id/1204iFD8A9F0C20CCEE4C/image-size/large?v=v2&px=999 \"Popular Questions 'Ask a Question' Button Bug.png\")\n"
},
{
"author": "Jonathan Beattie",
"body": "Hey Ann, I was hoping to get a follow-up on the above. I am also seeing another bug when using the 'Popular Questions' macro. When I ask a Question from the main 'Questions' space, it will give me recommended topic tags to use when adding them to my Question.\n\nHowever, when asking a Question using the 'Ask a Button' feature on a Confluence page, it does not give any recommended topic tags while I am entering them in. This allows users to enter multiple variations of the same topic whereas the recommendations provided using the main Questions space solve for this problem.\n\nIs this a known bug for the 'Ask a Question' button, and does Atlassian have any plans to solve for this?\n"
},
{
"author": "AnnWorley",
"body": "From the version you are reporting I can see that you are using our Confluence Cloud offering. I wanted to test the behavior you are describing but Questions is temporarily unavailable for my Cloud test instance. The best course of action now is to [open a support request](https://getsupport.atlassian.com) so the Cloud support team can check whether the issues are happening on all Cloud instances or if not, if there is a way they can fix yours.\n"
},
{
"author": "Jonathan Beattie",
"body": "Hi Ann, we actually recently migrated to having Atlassian hosted on a server. Should I still open a support request?\n"
},
{
"author": "AnnWorley",
"body": "That is interesting because the current Server version is 6.2.1 - the version you are reporting has never been a server version (1000.1138.0). Please do open a ticket so Support can examine your logs.\n"
},
{
"author": "Jonathan Beattie",
"body": "Hi Ann, sorry again for the confusion. We are on Confluence 6.0.6. Hopefully this helps.\n"
}
]
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Is-there-a-bug-on-the-popular-questions-macro/qaq-p/583997
|
[
"bug",
"macro"
] |
{
"author": "Yaacov Weingarten",
"title": "As part of upgrading to the new community will you be releasing a newer version of Questions for Confluence?",
"body": "We are considering of starting a Community alongside our Confluence-based documentation, and after reading the recent reviews of Questions for Confluence, I am not sure that this is the right tool for us. Since you are migrating to a new tool - will this be available as a Confluence add-on?\n"
}
|
[
{
"author": "Nic Brough -Adaptavist-",
"body": "The new community site is not based on Questions or Atlassian software, so it won't be an add-on.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/As-part-of-upgrading-to-the-new-community-will-you-be-releasing/qaq-p/359516
| null |
{
"author": "carolyn french",
"title": "Why can't I see the Confluence Questions project anymore in Atlassian JIRA?",
"body": "This link doesn't work anymore and I can't access any of the issues I'm watching in this project! <https://jira.atlassian.com/projects/CQ>\n\nimage2017-3-2 17:7:34.png\n\n[](https://community.atlassian.com/t5/Questions-for-Confluence/Why-can-t-I-see-the-Confluence-Questions-project-anymore-in/qaq-p/383194?attachment-id=2243){#link_11545b7d8403b9} \n[](/tnckb94959/attachments/tnckb94959/questions-for-confluence-questions/1143/1/image2017-3-2%2017%3A7%3A34.png){#display_11545b7d8403b9_0}\n"
}
|
[
{
"author": "Steffen Opel _Utoolity_",
"body": "It seems the Confluence team has merged the issues for the major supported add-ons back into the [Confluence (CONF)](https://jira.atlassian.com/projects/CONF) project itself, see the [components](https://jira.atlassian.com/projects/CONF?selectedItem=com.atlassian.jira.jira-projects-plugin:components-page) that start with 'Add-on - ...', e.g. [Add-ons - Confluence Questions](https://jira.atlassian.com/issues/?jql=project%20%3D%20CONF%20AND%20component%20%3D%20%22Add-ons%20-%20Confluence%20Questions%22).\n\nI don't know about the rationale behind this move, but while there are the usual oversights like the [Submit a support request](https://jira.atlassian.com/browse/CQ) on the [Questions for Confluence](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.confluence-questions/overview) Marketplace listing still targeting the deleted project, as well as a slight loss of information (notably the former components), the issues as such are still available.\n\nAny links to the former issues should simply redirect to the new one accordingly, see e.g. the infamous <https://jira.atlassian.com/browse/CQ-361> (the JIRA issue macro here targets [CQ-361](https://jira.atlassian.com/browse/CQ-361), but retrieves and display the new issue key at runtime).\n\nAccordingly, you can still access your watched issues from your profile as usual, though they will show up with a CONF key - finding e.g. all 'watched and open' issues can be achieved via a resp. JQL query as follows:\n\n```\nkey in watchedIssues() AND project = CONF AND component = \"Add-ons - Confluence Questions\" AND resolution = Unresolved\n```\n",
"comments": [
{
"author": "carolyn french",
"body": "Thank you for the help!\n"
}
]
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Why-can-t-I-see-the-Confluence-Questions-project-anymore-in/qaq-p/383194
|
[
"confluence",
"permission"
] |
{
"author": "Friedrich Lasnia",
"title": "How can I allow users to edit tags in Questions?",
"body": "If I try to add a new tag to a question a colleague has created, this first seem to work, but after saving an error message is displayed briefly: \"Access denied\".\n\nHow to allow this? We all want to improve other questions.\n"
}
|
[
{
"author": "carolyn french",
"body": "See with your admin if your instance has reputation-based permissions enabled. That means when you accrue a certain number of points, you are able to do certain admin functions like update another user's question's topics. Otherwise, only admin can do it.\n\n<https://confluence.atlassian.com/questions/permissions-407724476.html#Permissions-RepBasedPermissions>\n",
"comments": null
},
{
"author": "Andr? K.",
"body": "Hi @flasnia,\n\nI haven't found any explicit documentation about editing other people topics but I've tested in my instance and it seems only users that are presented in the administrators group can edit topics in other people's questions. I believe you could do this by editing questions permissions or even the space permissions, but again I haven't found any documentation indicating which permission controls this.\n\nFor more information about [topics](https://confluence.atlassian.com/questions/topics-407724479.html) and [questions permissions](https://confluence.atlassian.com/questions/permissions-407724476.html) refer to these.\n\nHope this helps.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/How-can-I-allow-users-to-edit-tags-in-Questions/qaq-p/203123
|
[
"cloud"
] |
{
"author": "Matthew Page",
"title": "Confluence Questions : How to know if people are searching and reading the questions?",
"body": "Essentially the query is about effectiveness. Is there any way to know how many times someone has clicked on the question? Very few people will bother to click the up arrow to indicate \"this worked for me\". Most of the time they would type in the search, see the question, click it and read the answer then go away. This leaves us with no indicators of if the system is being up-taken across the company and what questions might benefit from attention due to their 'read frequency'. Optimal would be indicators of if they clicked on a question then typed in another search to another question, this would indicate the first one was a \"miss\" and maybe we should track which questions were misses so we could adjust them. This could even give us a hint about the types of questions people are searching for that don't have good answers yet at all.\n\nAny advice here?\n\nThanks!\n"
}
|
[
{
"author": "Matthew Page",
"body": "Due to strict security we cant send out our internal discussions and information to another company, unfortunately ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png \"sad\")\n",
"comments": null
},
{
"author": "tsantef",
"body": "My company has been using Google Analytics for this but having view metrics integrated into CQ would be ideal.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Confluence-Questions-How-to-know-if-people-are-searching-and/qaq-p/448155
| null |
{
"author": "kiralybalazs",
"title": "Confluence Questions set up like answers.atlassian.com",
"body": "Hi,\n\nWe'd like to have a similar page set up like answers.atlassian.com using Confluence Questions.\n\nThe requirements are:\n\n* separate domain from Confluence (eg. answers.xy.com while Confluence is wiki.xy.com) - not a simple redirect\n* SSO using crowd\n\nWell, that's it. Is this possible? What do I need to do to have a setup like that?\n"
}
|
[
{
"author": "Jobin Kuruvilla [Adaptavist]",
"body": "If you cannot live with a redirect, it will have to be a separate installation of Confluence. That will mean a separate license too.\n",
"comments": [
{
"author": "kiralybalazs",
"body": "Thanks for the answer.\n\nA simple url redirect would be, well, not the desired solution.\n\nIs it possible to setup some Apache magic maybe (or something similar) to serve /questions on a different domain? I'm also fine with the services being xy.com/wiki and xy.com/answers if this makes it easier.\n"
},
{
"author": "Jobin Kuruvilla [Adaptavist]",
"body": "Yes, it won't be a simple redirect. It will be done by Apache or something similar. That should be possible. Unfortunately, I do not have any code to share.\n"
},
{
"author": "Kurt Martinsen",
"body": "There is no problem in using Apache as a proxy and whatever domain you wish (I believe it is not fully supported meaning if you have problems concerning that part of the setup, you may get support, but it is not guaranteed). Confluence uses a server base url (<https://confluence.atlassian.com/conf510/configuring-the-server-base-url-829078159.html>) which might cause problems if you intend to serve the same instance from different urls. \n\nThat being said, here's a sample Apache configuration so you can find out by yourself. I've changed and removed a lot of lines, so treat this only as an example:\n\n```\n<VirtualHost APACHE_IP:80> ServerName answers.domain.com ErrorLog \"/var/log/apache2/answers_error.log\" TransferLog \"/var/log/apache2/answers_access.log\" ProxyTimeout 30 ProxyRequests Off ProxyPreserveHost On <Location /> Order allow,deny Allow from all ProxyPass http://CONFLUENCE_IP:8090 ttl=5 timeout=300 retry=0 ProxyPassReverse http://CONFLUENCE_IP:8090 </Location></VirtualHost>\n```\n\nProxying to /questions is something I don't know how to solve since css, js and other files seem to be fetched relative to the context path provided in the server.xml and not the full Base URL.\n\nPS. I personally use AJP instead of HTTP for the proxy <https://confluence.atlassian.com/adminjiraserver071/configuring-apache-reverse-proxy-using-the-ajp-protocol-802593042.html>.\n"
}
]
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Confluence-Questions-set-up-like-answers-atlassian-com/qaq-p/348185
| null |
{
"author": "Rhona Sweeting",
"title": "Answers in Questions for Confluence Cloud not loading?",
"body": "Hi,\n\nCurrently experiencing issues when users attempt to answer questions in QfC (Cloud version) - field displays infinite loading (screen shot below):\n\nimage2016-12-8 10:27:22.png\n\nSystem was working as expected up until 12am GMT this morning, as far as I can see.\n\nAny thoughts? Should this be reported as bug?\n\n[](https://community.atlassian.com/t5/Questions-for-Confluence/Answers-in-Questions-for-Confluence-Cloud-not-loading/qaq-p/157197?attachment-id=11052){#link_115e17b50eb246} \n[](/tnckb94959/attachments/tnckb94959/questions-for-confluence-questions/455/1/image2016-12-8%2010%3A27%3A22.png){#display_115e17b50eb246_0}\n"
}
|
[
{
"author": "David Benson _draw_io_",
"body": "Could well be hitting the issue affecting all Confluence Cloud Connect add-ons - <http://status.atlassian.com/>.\n",
"comments": [
{
"author": "Rhona Sweeting",
"body": "Ah, that explains a lot! Many thanks. :smile:\n"
}
]
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Answers-in-Questions-for-Confluence-Cloud-not-loading/qaq-p/157197
|
[
"cloud"
] |
{
"author": "Miroslav Kralik",
"title": "Embed questions form in a page within Confluence space",
"body": "Hello,\n\nis it possible to include the form for questions in a particular page within the same space? So users can submit the question from the space mainpage as example without a need to go exactly to questions page?\n\nimage-2016-09-19-11-29-26-795.png\n\nThank you, Miro \n[](https://community.atlassian.com/t5/Questions-for-Confluence/Embed-questions-form-in-a-page-within-Confluence-space/qaq-p/177538?attachment-id=11834){#link_115e17f3b1d3b4} \n[](/tnckb94959/attachments/tnckb94959/questions-for-confluence-questions/535/1/image-2016-09-19-11-29-26-795.png){#display_115e17f3b1d3b4_0} \n[](https://community.atlassian.com/t5/Questions-for-Confluence/Embed-questions-form-in-a-page-within-Confluence-space/qaq-p/177538?attachment-id=11835){#link_115e17f3b1d3b4_0} \n[](/tnckb94959/attachments/tnckb94959/questions-for-confluence-questions/535/2/Screen%20Shot%202016-09-19%20at%2011.43.14.png){#display_115e17f3b1d3b4_2}\n"
}
|
[
{
"author": "TomC",
"body": "Miro,\n\nIf I understand your question, the YES! This is the purpose of the 'Questions List' macro. Using that macro, you can define a particular topic and only those with permissions to view the space in the page where it is located, can see the question/answer.\n\nSee more on this here:\n\n<https://confluence.atlassian.com/questions/integrate-questions-with-your-spaces-407724495.html>\n\nCheers,\n\nTom\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Embed-questions-form-in-a-page-within-Confluence-space/qaq-p/177538
| null |
{
"author": "Alexander Skvortsov",
"title": "Answers licence",
"body": "Is it possible to buy a licence for private atlassian-answers-like (stackoverflow-like) service ?\n"
}
|
[
{
"author": "Nic Brough -Adaptavist-",
"body": "Answers is a customised version of [Confluence Questions](https://www.atlassian.com/software/confluence/questions) so, yes, you can get it for yourself, but you'll find it's not quite the same, and you'll need Confluence to run it.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Answers-licence/qaq-p/40339
|
[
"licence"
] |
{
"author": "Codrut Predoi",
"title": "Questions anonymous login redirection wrong ?",
"body": "Although I setup anonymous to be able to see questions, They are not able to access the link like this.\n\n<http://1.com/questions> - It will redirect to login page no matter what I do. Also I tried to make questions like in answers.atlassian, but it did not work with disabling Confluence Spaces? Any help would be apreciated. In logs I receive a 302 redirection when access allowed on anonymous as well.\n"
}
|
[
{
"author": "Codrut Predoi",
"body": "Also. I have just added a new group(questions-users) and added 1 user to that group. When I try to login to questions it says that I am not permitted to access that page. The group has been permitted access to Questions from the questions permissions setting tab.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Questions-anonymous-login-redirection-wrong/qaq-p/232106
| null |
{
"author": "Kelley Cooper",
"title": "Can I globally remove the Questions link in the sidebar?",
"body": "We do not want to allow users to 'ask a question' in spaces...only globally. I globally removed the 'Ask question in space' dropdown (by hiding it via the stylesheet) and the 'Ask a question' option in the Create dialog (by disabling the Blueprint), but I cannot determine how to globally remove the Questions option/link from the sidebar.\n\nI know it can be hiddent one space at a time but we have 50+ spaces, not to mention I don't want to have to remember to remove it every time a new space is created. I want to either globally hide it OR change the URL associated with it to point to the same location as the Questions link header banner.\n"
}
|
[
{
"author": "Kelley Cooper",
"body": "Figured this out using [this post](https://answers.atlassian.com/questions/15835979/disable-asking-questions-in-a-space) as reference.\n\n```\n/* Hide Questions link in sidebar*/ .cq-space-sidebar-link { display:none !important; }\n```\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Can-I-globally-remove-the-Questions-link-in-the-sidebar/qaq-p/10603
|
[
"confluence"
] |
{
"author": "Sergei Dorogin",
"title": "Is Confluence Questions stopped being developed?",
"body": "The last version of Questions was released in January of 2016. And no any news since that time.\n\nIs it dead?\n\nThere're so many shortcomings in the product and if it's not being developed any more we don't want to grow our knowledge base in it and better to migrate to something else.\n"
}
|
[
{
"author": "Wendell Keuneman",
"body": "Hi Sergei,\n\nWe are definitely working on Questions, but with some broader changes across Confluence and how Questions integrates into the main experience.\n\nWould be happy to chat to you about about what your specific needs are.\n\nRegards,\n\nWendell Keuneman \nHead of Confluence \nwendell at atlassian dot com\n",
"comments": [
{
"author": "Sergei Dorogin",
"body": "I'd not say that we have some specific needs. Most of our desires are seemed to be shared by all other users of CQ (I'm reasoning this based on questions here and issues in Jira).\n\nBut out top demands:\n\n* Please value user content! Currently it's very easy to lost all entered text in forms (question/answer/comment). Just left form open for some time than enter text and save. Some stupid error will arise (about expired session). Hey, it's 2016, what session? Where is my 2Kbyte of thoughts I produced. And you lost them. Terrible ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png \"sad\") Confluence has Drafts but CQ doesn't use Drafts.\n* Statistics page is simple unusable. It requires some filtering (by date range) capabilities to be usable.\n* Allow some small customization of UI: I don't demand much, but give me a chance to put some text for users with notes/warnings/help links/etc.\n* For some reason you limited markup capabilities in CQ (in questions/answers). For example no multi-level lists. WHY? Many (all?) formatting macros don't work.\n* I want to allow some users to moderate specific featured topics (edit/delete/mark accepted/etc). I don't need reputation based model.\n* \"suggest answer\" - often users don't mark answers as accepted, so it'd be helpful to *suggest* an answer which become accepted after some period of time automatically (if person who asked the question won't mark it as \"not a solution\")\n* questions page (/questions) filter \"Unaccepted\" - currently we have recent/unanswered/popular (btw recent should be default). We also need \"Unaccepted\" - questions with no accepted answer.\n* questions page (/questions) filter by tags. I know that currently it's possible to click a topic tag to get into \"/questions/topics/id/topic\" page with all questions by that topic. But I have to find a question with such a topic first. I want a filter with all featured/normal topics to choose from (+multiple selection would be helpful).\n* sorting in with \"Recent\" filter in Questions page should take into account date of last comment not just question date (or it should be another filter - \"By last activity\")\n\nHope it helps.\n\nUPDATED: added \"Recent == by last comment date\"\n"
},
{
"author": "TomC",
"body": "@Wendell Keuneman I agree with many of @Sergei Dorogin's suggestions, notably\n\n1. - \"Allow some small customization of UI: I don't demand much, but give me a chance to put some text for users with notes/warnings/help links/etc.\" which I believe I sent you via email as well. \n\n Either a small customization (such as a 'box' that is admin-editable) or the ability to 'pin' noted Q\\&As up top (which could have the added benefit of allowing user feedback for things they feel could be better stated or what is missing). For example, we tried \"How do I ask a Question?\" and \"How do I answer a Question?\" and thought we could pin it by having multiple people upvote the question, but found that due to the formula behind things, that only works for a small period of time.\n2. \"I want to allow some users to moderate specific featured topics (edit/delete/mark accepted/etc). I don't need reputation based model.\". We could use that too, because we will have this open to thousands and can assign some folks to monitor certain areas because of their subject matter expertise, and don't want to wait months for them to acquire the points needed. That being said, I also do like the reputation points model that will encourage more users to participate. Just an override for named users is preferable.\n3. The two filter ideas - tags and Unaccepted are sound. The more functional this is for users (and admins), the easier chance that adoption will occur. With adoption struggles, the application may not embed itself into the organization as easily (or at all). But hey, CQ is so close! Just a few more tweaks and it'll be there.\n4. One new idea: the ability to favorite a Q\\&A for the user's personal reference. We're a few versions behind so maybe this has been added. Users find some helpful information there they want to quickly reference without remembering details - i.e. make this a tool that allows them to refer back to a question more than once. And being able to search their favorites would be magnifique.\n\nThanks for listening. I don't know about Sergei, but I'll be at Summit this year and would be happy to talk more in person if you will be there as well. If there would be a few of us interested, what a great CQ focus group for direct user feedback and discussion!\n"
},
{
"author": "Daniel Varela Santoalla",
"body": "Hi [@Wendell Keuneman](/t5/user/viewprofilepage/user-id/716893)\n\nIs all this you said about the continuing development of Confluence Questions still standing at the end of 2018? If I look at the version history I cannot see anything else than bugfixes from the beginning of 2016\n\n<https://marketplace.atlassian.com/apps/1211644/questions-for-confluence/version-history>\n\nSo no new features at all for almost 3 years... Doesn't look good.\n\nDaniel\n\nps: Anyone could recommend an alternative solution that would integrate well with JIRA/Confluence/Bitbucket?\n"
}
]
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Is-Confluence-Questions-stopped-being-developed/qaq-p/29655
| null |
{
"author": "Gerald Jimenez",
"title": "can we limit the number of topics used by a user?",
"body": "This may sound like a silly question but our business wants to limit the number of topics assigned to a question to a maximum of 3. Is this possible? ie in a similar manner that is done on this site.\n"
}
|
[
{
"author": "Jeff",
"body": "This is currently not supported natively in Confluence Questions, it was built as a one off modification for use here on answers.atlassian.com. If you would like to see this as a feature in Confluence Questions, I would encourage you to raise a feature request at <https://jira.atlassian.com>\n",
"comments": [
{
"author": "Gerald Jimenez",
"body": "Thanks and will raise a JIRA\n"
},
{
"author": "TomC",
"body": "Gerald, when you do, post the link to the feature request back here and I (and maybe others that see it here) will vote for it.\n"
},
{
"author": "Gerald Jimenez",
"body": "Here it is [CONF-43425](https://jira.atlassian.com/browse/CONF-43425)\n"
},
{
"author": "Jan",
"body": "Voted too! Thanks.\n"
}
]
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/can-we-limit-the-number-of-topics-used-by-a-user/qaq-p/170563
| null |
{
"author": "sam zapfl",
"title": "Questions for Confluence Plugin: Is it possible to have the Topics caseinsensitive?",
"body": "We introduce Questions for Confluence.\n\nUnfortunately the Topics are case sensitive, which can lead to duplications or even issues when searching for Topics.\n\nIs there a way to make topics case-in-sensitive?\n"
}
|
[
{
"author": "Naren Kumar",
"body": "We have the same issue and I am looking for a upgrade that can help merge all questions irrespective of how the topic is listed in either case\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Questions-for-Confluence-Plugin-Is-it-possible-to-have-the/qaq-p/253346
| null |
{
"author": "EddieW",
"title": "Confluence Questions has an importbounties API, but no mention of bounties in any docs",
"body": "What this just a legacy of the Answers -\\> Questions migrations? Seems odd to build in an exposed API for internal use case.\n\n<https://docs.atlassian.com/confluence-questions/rest/resource_ImportResource.html#path__import_bounties.html>\n"
}
|
[
{
"author": "Joe Clark",
"body": "Hey Eddie,\n\nYes, this was built specifically for the migration of Answers to Confluence Questions. The API is undoubtedly not supported since the \"Bounties\" feature in Confluence Questions does not yet exist beyond the schema to persist the information.\n\nIf you want to play around with it, the expected input looks something like this (python script from the initial migration):\n\n```\nimport jsonimport requestsfrom datetime import datetime?def award_bounty_request(on_question, to_user, amount, from_user, for_answer=None): \"\"\" Awards a bounty to a user in Confluence. The `on_question` (ID of the related question), `to_user` (Username of the user receiving the bounty,) `from_user` (Username of the user sacrificing the bounty) and `amount` parameters are required. \"\"\" now = datetime.now().isoformat() payload = { \"questionId\": on_question, \"awarder\": from_user, \"creator\": from_user, \"awardee\": to_user, \"points\": amount, \"creationDate\": now, \"dateAwarded\": now } if from_user: payload[\"awarder\"] = from_user if for_answer: payload[\"answerId\"] = for_answer r = s.post(confluence_url + \"/rest/questions/1.0/import/bounties\", headers={\"Content-type\": \"application/json\"}, data=json.dumps(payload), timeout=60) if r.status_code == 200: # Success return True, r.text return False, r.text# Usageaward_bounty_response = award_bounty_request(on_question=karma_question_id, to_user=username, from_user=bounty_username, amount=reputation_delta) if award_bounty_response[0]: # Succeeded! save_karma(karma_user.id) karma_stats.create_one() logging.debug(u\"SAVE: Successfully applied %s reputation to User %s: %s <%s>\" % (reputation_delta, karma_user.id, karma_user.username, karma_user.email)) else: # Failed :-( karma_stats.fail_one() logging.debug(u\"ERROR: Failed to apply %s reputation for User %s: %s <%s>\" % (reputation_delta, karma_user.id, karma_user.username, karma_user.email)) logging.debug(get_reputation_response[1])\n```\n\nHope this helps!\n",
"comments": [
{
"author": "EddieW",
"body": "Thank you! Yes. I guess the implied answer is that I could create bounties, but they would not be reflected anywhere in the UI. It seems playing with the REST API Browser (RAB) that I can't create potential bounties (without awardee and dateAwarded) - is that true?\n\nContext - we are migrating from Jive to Confluence and I wanted to use bounties to encourage unanswered questions to be answered.\n"
}
]
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Confluence-Questions-has-an-importbounties-API-but-no-mention-of/qaq-p/297159
| null |
{
"author": "hung vu",
"title": "how to repeat ask question box at the footer of all pages",
"body": "Hi team,\n\nCan any one show me how torepeat **ask question box** at the footer of all pages. like that:ask question.png \n[](https://community.atlassian.com/t5/Questions-for-Confluence/how-to-repeat-ask-question-box-at-the-footer-of-all-pages/qaq-p/213990?attachment-id=9837){#link_11545c6e993d6d} \n[](/tnckb94959/attachments/tnckb94959/questions-for-confluence-questions/649/1/image2016-6-10%201%3A59%3A29.png){#display_11545c6e993d6d_0} \n[](https://community.atlassian.com/t5/Questions-for-Confluence/how-to-repeat-ask-question-box-at-the-footer-of-all-pages/qaq-p/213990?attachment-id=9838){#link_11545c6e993d6d_0} \n[](/tnckb94959/attachments/tnckb94959/questions-for-confluence-questions/649/2/ask%20question.png){#display_11545c6e993d6d_2}\n"
}
|
[
{
"author": "Steven F Behnke",
"body": "image2016-6-10 1:59:29.png\n\nI think I was able to successfully recreate this in a User Macro. The \"search for existing topics\" probably works differently than Atlassian's own.\n\n* <https://confluence.atlassian.com/doc/writing-user-macros-4485.html>\n\n```\n## Macro title: ask-question## Macro has a body: N## Body processing: No body#### Developed by: Steve Behnke## Date created: 10/06/2016## Installed by: ???## @param topic:title=Topic|type=string|required=false|desc=Add topics to the question. These tags are space delimited.#if ($!paramtopic.contains(\" \"))#set ($topicList=\"\")#foreach ($topic in $paramtopic.split(\" \"))#set ($topicList = $topicList + $topic + \",\")#end#set ($stringLength = $topicList.length() - 1) #set ($topicList = $topicList.substring(0,$stringLength))#end<style>\t#ask-question-title {\t\tmargin:auto auto auto 0;\t}\t.ask-question-header {\t\t\tcolor: #205081 !important;\t\t\tfont-size: 18pt;\t}\t.ask-question-related {\t\t\tfont-size: 12pt;\t}\t#ask-question-submit {\t\t\tmargin:auto 0 10px auto;\t}\t.ask-question-wrapper {\t\t\ttext-align: center;\t}</style><div class=\"ask-question-wrapper\">\t<h1 class=\"ask-question-header\"><strong>Have a question about this article?</strong></h1>\t<form id=\"ask-question-macro\" class=\"aui\" action=\"$req.contextPath/questions/ask\" method=\"get\">\t\t<div class=\"question-field-set\">\t\t\t<input class=\"text\" type=\"text\" id=\"ask-question-title\" name=\"title\" title=\"Question title\" placeholder=\"Ask on Confluence Questions\"/>\t\t\t<input type=\"hidden\" id=\"ask-question-topic\" name=\"topics\" value=\"$topicList\"/>\t\t\t<input type=\"submit\" id=\"ask-question-submit\" class=\"aui-button aui-button-primary\" value=\"Ask a question\"/>\t\t</div>\t</form>\t<a class=\"ask-question-related\" href=\"$req.contextPath/dosearchsite.action?cql=type+%3D+%22com.atlassian.confluence.plugins.confluence-questions%3Aquestion%22+and+label+in+($topicList)\">See questions about this article</a></div>\n```\n",
"comments": [
{
"author": "Steven F Behnke",
"body": "I need to rethink out a bit of this, so I'll update this answer when I have the time. It should probably reference the page ID just like Atlassian's does.\n"
},
{
"author": "hung vu",
"body": "Dear `Mr.Steve Behnke`,\n\nThank you so much !!! It really help me.\n\nBut one minor thing, I see the below link not go to page list all questions related to the topics:\n\n*`<a ``class``=``\"ask-question-related\"` `href=``\"$req.contextPath/dosearchsite.action?cql=type+%3D+%22com.atlassian.confluence.plugins.confluence-questions%3Aquestion%22+and+label+in+($topicList)\"``>See questions about ``this` `article</a>`*\n\nOn Atlassian page, I hover the link and see it look like that: [https://answers.atlassian.com/tags/{topicName}](https://answers.atlassian.com/tags/407724495)\n\nwhen click on that link it go to page [https://answers.atlassian.com/questions/topics/{topicId}/{topicName}](https://answers.atlassian.com/tags/407724495)\n\nCan you modify your macro like that ?\n\nThanks.\n"
},
{
"author": "hung vu",
"body": "I try 2 ways:\n\n1) insert link like [`$req.contextPath`/tags/{topicName}](https://answers.atlassian.com/tags/407724495) but It not work. It show \"page not found\".\n\nMaybe there are some handler behind. I dont know.\n\n2) insert link like: [`$req.contextPath`](https://answers.atlassian.com/tags/407724495)[/questions/topics/{topicId}/{topicName}](https://answers.atlassian.com/tags/407724495)\n\nproblem here is I don't know how to get topic Id by topic name (currently I have only topic name based on page Id)\n"
},
{
"author": "Steven F Behnke",
"body": "Yeah I'll try and update it when I have the time. I'm not certain the best way to get the topic ID yet.\n"
},
{
"author": "Thomas Krause",
"body": "Atlassian Answers seems to have an additional Url handler (without the need to add the topicid) that Confluence Questions does not have but should definitely also get.\n"
},
{
"author": "Steven F Behnke",
"body": "Yeah I haven't found a clean way to handle it yet. Not sure if the API just isn't doc'd or what.\n"
}
]
},
{
"author": "hung vu",
"body": "by the way, i use confluence server version, not confluence cloud.\n\nThanks again.\n",
"comments": null
},
{
"author": "hung vu",
"body": "Hi Steven Behnke,\n\nI want to add on Confluence pages of document Space or KB Space.\n\nI see there is Create from template macro that can support create Ask Question button on every page. But it's not satisfy my requirement which auto create new topic (=pageid) and set topic for that question.\n\nCan you show me how to add macro/addon like image above ?\n\nthanks.\n",
"comments": null
},
{
"author": "Steven F Behnke",
"body": "Hi! Couple questions...\n\n* You want to do this on Confluence pages? Or Confluence Questions pages?\n* Are you on Confluence Cloud or are you hosting Confluence somewhere else?\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/how-to-repeat-ask-question-box-at-the-footer-of-all-pages/qaq-p/213990
| null |
{
"author": "Thomas Krause",
"title": "Can I create a Direct Url to a Questions Topic?",
"body": "<https://answers.atlassian.com/questions/12913142> has an answer how to create a Url to ask a question. I'm looking for a way to create a Url to a topic, without the need to know the internal ID of that topic.\n\nIt works with <https://answers.atlassian.com> (as described in <https://answers.atlassian.com/questions/5278867>) but I don't see this working with Confluence Questions.\n\nBackground: I want to replicate the **Ask a Question** box at the footer of the Atlassian documentation pages. The existing Questions List macro does work nice with non-existing topics...\n"
}
|
[
{
"author": "Steven F Behnke",
"body": "I'm answering a similar question here -- <https://answers.atlassian.com/questions/38862393>\n\nI am not sure yet but I have a feeling that Topics are Labels and that the ID in the URL is the ID of the label.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Questions-for-Confluence/Can-I-create-a-Direct-Url-to-a-Questions-Topic/qaq-p/228405
| null |
{
"author": "Vikram Chopra",
"title": "Is Team calendars available for confluence server edition",
"body": "Hello,\n\nWe are currently using Confluence 7.4.6 version (Server Edition) and was keen to see if we can get team calendar included.\n\nAlso, do we need to pay for the add-on, as I think recently atlassian added it as a part of the base product for Confluence -Data center version but no news on server edition.\n\nThanks\n"
}
|
[
{
"author": "Joshua Sneed Contegix",
"body": "Hi Vikram,\n\nIt doesn't appear as though Team Calendars is available for Confluence Server, [https://marketplace.atlassian.com/search?hosting=server\\&product=confluence\\&query=team%20calendar](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=team%20calendar). Cheers!\n",
"comments": [
{
"author": "Rob Horan",
"body": "When did this happen?\n"
},
{
"author": "Joshua Sneed Contegix",
"body": "Hi Rob,\n\nWho knows?!? It came about prior to today and likely after the server deprecation announcement. The [Calendar plugin version history](https://marketplace.atlassian.com/apps/72307/team-calendars-for-confluence/version-history) shows a release this month, so maybe it is bundled and has been pulled from Marketplace search. \nThe premise of the question is problematic as server deprecation has been announced and any effort seeking Calendar (server) availability is undercut by the eventual need to migrate to one of the other products where Calendars is included. As a result, the best path forward is to migrate to DC/Cloud. Cheers!\n"
}
]
},
{
"author": "Steven Schouppe",
"body": "Hi Vikram,\n\nIf you purchased the app before Feb 2, 2021, you can continue to use it. However, you cannot buy the Server version anymore as a new purchase.\n\nCheers, \nSteven\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Is-Team-calendars-available-for-confluence-server-edition/qaq-p/1600907
|
[
"server"
] |
{
"author": "Christopher Hall",
"title": "Calendar subscriptions active color and events",
"body": "I have several iCal feed subscriptions on one of my calendars, but there's no way to see the current color representing each calendar in the Subscriptions list without opening the options menu on that subscription.\n\n![conIcalSub.png](https://community.atlassian.com/t5/image/serverpage/image-id/127932i3AE8238E9C894E55/image-dimensions/189x204?v=v2 \"conIcalSub.png\")\n\nAnother user posted a screenshot that included their subscribed calendar list and they had a little bar next to each one indicating the selected color - Does anyone know how to enable or add this?\n\n![exampleColor.png](https://community.atlassian.com/t5/image/serverpage/image-id/127933i9EAB748D67CCCB12/image-size/large?v=v2&px=999 \"exampleColor.png\")\n\nAlso, is there any way to have any event types for an iCal subscription? If you import an iCal file, you at least get the base event type. I've even tried adding the \"other\" event type to the ical feed file events, but it nothing shows up.\n"
}
|
[
{
"author": "Fredrik Ivansson Flinta",
"body": "Press the ... and you can change color on subscribed calendars: ![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/199804iF39FAE48822B0DA0/image-dimensions/138x222?v=v2 \"Capture.PNG\")\n\nYou have to add the URL to the white/allowlist in order to get it working.\n",
"comments": [
{
"author": "Christopher Hall",
"body": "Thanks for the reply, but the issue is knowing what color is applied to each subscription since subscribed calendars don't have an icon, not how to change the colors.\n"
}
]
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Calendar-subscriptions-active-color-and-events/qaq-p/1595122
|
[
"server"
] |
{
"author": "Birgit Strompen",
"title": "How can I prevent users from transferring data to an external calendar",
"body": "We would like to use team calendar in confluence - nowhere else.\n\nOtherwise we would have to make sure, that no critical data are transferred to internet. That?s nearly impossible.\n\nIs ist possible to deactivate the Subscribe-Button?\n"
}
|
[
{
"author": "Gonchik Tsymzhitov",
"body": "Hi!\n\nI would say nope.\n\n1. You can set a js blocker. - it's only UI.\n\n2. If you blocker Rest Call, - the calendar will not work :(\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/How-can-I-prevent-users-from-transferring-data-to-an-external/qaq-p/1599662
|
[
"server"
] |
{
"author": "Delicia Tan",
"title": "How do I add an existing user to the Team Calendar?",
"body": "I'm trying to create an event in the Team Calendar and I cannot find the user who was created some time again.\n\nI've tried to re-index as corruption might be an issue, but I cannot find it in General Configuration.\n\nAppreciate any help thanks!\n"
}
|
[
{
"author": "Fadoua",
"body": "Hi [@Delicia Tan](/t5/user/viewprofilepage/user-id/562809)\n\nI had the same exact issue at work.\n\nPlease try the following suggestions from Atlassian:\n\n<https://confluence.atlassian.com/confkb/unable-to-mention-certain-users-in-confluence-779165995.html>\n\nPlease let me know how it goes.\n\nBest,\n\nFadoua\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/How-do-I-add-an-existing-user-to-the-Team-Calendar/qaq-p/1587609
|
[
"cloud"
] |
{
"author": "Mike Peacock",
"title": "Not finding the ability to remove Jira Sprints from calendar",
"body": "I can add Jira Sprints to our team calendar, however, we now have duplicate information/sprints on the calendar and I would like to remove them.\n"
}
|
[
{
"author": "Soumyadeep Mandal - SaM",
"body": "Hi [@Mike Peacock](/t5/user/viewprofilepage/user-id/4218855) ,\n\nWelcome to the community!\n\nPlease check out these documentations\n\n<https://support.atlassian.com/jira-software-cloud/docs/delete-a-sprint/>\n\n<https://community.atlassian.com/t5/Jira-Core-questions/Team-Calendar-How-to-DELETE-events/qaq-p/33402>\n\nRegards,\n\n***Soumyadeep***\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Not-finding-the-ability-to-remove-Jira-Sprints-from-calendar/qaq-p/1576407
| null |
{
"author": "Curto_ John",
"title": "Name in Timeline mode for custom event",
"body": "When using a custom event in Calendars the name (i.e. the 'who' field) does not display when using viewing Timeline .\n"
}
|
[
{
"author": "Diego",
"body": "Hello [@Curto_ John](/t5/user/viewprofilepage/user-id/4214849)! As I understand, currently you are unable to see the \"Who\" field when using the \"Timeline\" view in Team Calendars.\n\nAfter I read your question, I was able to setup a Confluence site with Team Calendars and reliably reproduce this behavior.\n\nWith such results, I created the following report:\n> * [++***\\[Confluence Cloud -- Team Calendars\\] Switching to Timeline view on Team Calendars results in the Who field value not being displayed***++](https://jira.atlassian.com/browse/CONFCLOUD-71429)\n\nI do encourage you to vote and watch the report. Also, please share how this affects your application usage so we can better understand the situation!\n\nVoting for the report helps to increase the visibility given to it and watching the report will keep you up to date with everything posted there!\n\nLet us hear from you!\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Name-in-Timeline-mode-for-custom-event/qaq-p/1576232
|
[
"cloud"
] |
{
"author": "0uchee.yu",
"title": "Calendar restriction setting issue",
"body": "Hi,\n\nWhen I was trying to set the calendar restrictions, I found the result was kinda wired.\n\nThe scenario as below:\n\nThere is a confluence page that 'confluence-user' has view only permission.\n\nThere is a team calendar in the page without setting the restrictions.\n\nCase 1\n\nAlan visit the page as 'confluence-user', Alan can edit the team calendar.\n\nCase 2\n\nSet Viewing restricted to Alan.\n\nAlan can still edit the calendar.\n\nCase 3\n\nSet Viewing restricted to Alan and John (as 'confluence-user').\n\nAlan can still edit the calendar.\n\nCase 4\n\nSet Viewing restricted to John and remove Alan's restriction.\n\nAlan **can't** edit calendar, add event or even subscribe the calendar.\n\nCase 5\n\nSet Viewing restricted to Alan, and Editing restricted to John.\n\nAlan can't edit calendar, but is able to subscribe.\n\nJohn can't edit calendar, add event or even subscribe the calendar.\n\nLooks like there is something wrong with the calendar restriction setting, could someone please take a look about this?\n\nMany thanks\\~\n\n\\*Team calendar 6.1.5, Confluence 7.2.0 \n"
}
|
[
{
"author": "WW",
"body": "Confluence permissions and restrictions can be as confusing as a ball of yarn after a cat has gotten into it.\n\n1. Spaces have permissions\n2. Pages can have restrictions\n\nUsing the appropriate wording can help clear up confusion. You might also mean the group '[confluence-user](https://confluence.atlassian.com/doc/confluence-groups-for-administrators-138706.html)**[s](https://confluence.atlassian.com/doc/confluence-groups-for-administrators-138706.html).** ' If so, there's a big difference in how it *could* be affecting the outcome than if you mean a group called 'confluence-user.' It mainly depends on what users are in whatever group it is you're using.\n\nHere's the key point that you said that led me to the most likely answer:\n> There is a team calendar in the page\n\nTeam calendars only live under **Calendars** , which you get to by clicking the Calendars button in the **main navigation bar** for Confluence (usually at the top of the screen).\n\n**Team calendars do not live in pages.**\n\nYou can insert a Team calendar **macro**into a page. Your space and page can have their own permissions and restrictions.\n\nThe **team calendar has its own restrictions**, too.\n\nNavigate to **your subscribed to calendars** by clicking the Calendars button on the main navigation bar in Confluence.\n\nIf you don't see the calendar that was shown on the Confluence page, it most likely is owned by someone else, but you can still [Add the Existing Calendar](https://confluence.atlassian.com/teamcal/create-add-and-edit-calendars-654213559.html#Create,Add,andEditCalendars-Addothercalendars) to *your* calendar if you want.\n\nFind out **who owns the calendar.** If it's you, then you just need to [update the calendar's restrictions](https://confluence.atlassian.com/teamcal/restrict-a-calendar-660737259.html). It's probably not you, or you'd know about the restrictions, but maybe you just forgot. ;)\n\nThe calendar owner just needs to update the calendar's restrictions so that they match up with your business needs.\n\nView only for page restrictions just means that **only** those people listed (assuming they have a license and space Page view permissions set):\n\n* Can see the page\n* Can't edit the page\n\nSo in Case 4, Alan shouldn't even be able to *see*the page, let alone do anything with the calendar.\n\nYou did not put what happens with John except in Case 5, so it's hard to see if there's any pattern going on with him. I'm assuming that's because John's permissions were ok?\n\nI'm not sure if your Cases are talking about page restrictions or space permissions that were changed.\n\nAll of the cases make sense to me, except the last one.\n\nWhy Case 2 and 5 conflict, I'm not sure. I would look at if Alan and John have the appropriate space permissions, what groups they're in, and what the calendar's restrictions actually are. The other cases sound like they're *probably* reasonable since the restrictions (or permissions?) are sometimes group and sometimes user based.\n\nYou had said:\n> There is a team calendar in the page without setting the restrictions.\n\nbut it was unclear if you meant page or calendar restrictions.\n\nRegardless, your problem is most likely coming from the **calendar's own restrictions**.\n\nI hope this helps!\n",
"comments": null
},
{
"author": "0uchee.yu",
"body": "Thanks for the reply, I figured that the restriction setting seems meaning the reverse way as I thought.\n\nI guess I'm not the only one who has been confused since I saw a Korean reported that the \"viewing/editing restricted\" setting should change over years ago...\n",
"comments": [
{
"author": "WW",
"body": "Yes, I've always thought that users should not appear in the Page Restrictions search results if they don't already have space permissions. That would reduce a LOT of confusion that users have.\n\nThere would still be plenty of confusion left if anyone would miss it, though, like with calendar restrictions. :)\n"
}
]
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Calendar-restriction-setting-issue/qaq-p/1571175
|
[
"server"
] |
{
"author": "Alagendran",
"title": "Managing created events under \"Jira issue dates\" on Jira calendar",
"body": "Hi,\n\nI am embedding a calendar into a confluence page to track multiple team member activities based on Jira issue dates.\n\nI have added individual events with relevant Jira filtering on \"Jira Issue dates\" event. Close to 20 such events are created with individual JQL filtering.\n\nOnce the events are created, I would like to order them or delete some of them as required in the events list that shows along with the calendar. However, I am not able to do this.\n\nThe only option, that I could see is, I can hide the whole set of \"Jira Issue dates\" event, which is not what I would like to do.\n\nCan you please help on this?\n\n-Alagendran.\n"
}
|
[
{
"author": "Balint Zsolt",
"body": "Hi,\n\nYou can remove the calendar event types if you have permission to edit the calendar.\n\nYou have to go to the top menu Calendar. (A calendar embedded in a confluence page does not have this functionality)\n\nAll the calendars you have subscribed to will be shown in the right side list.\n\nIf the calendar is not there you can click on the ... menu in the top right side corner and select Add existing calendar. Search for the calendar select it and click Add.\n\nNow you'll have it in the right side list and you can see all the events. If you have permission to edit the calendar you'll see the \"...\" menu if you hover above the event type clicking on it you can remove it after a confirmation screen.\n\nhope this helps,\n\nZsolt\n",
"comments": null
},
{
"author": "Brant Schroeder",
"body": "Alagendran,\n\nWhen adding Jira issues to a team calendar you can display them, use the calendar to update dates, link back to the issue but you are not able to delete them. The issues coming form the JAL will be displayed on the calendar. If you want to delete them you could update the filter to remove issues that have a certain component like \"Remove From Calendar\". You could then add this component to items that you do not want to display on the calendar.\n",
"comments": [
{
"author": "Alagendran",
"body": "Hi Brant,\n\nThanks for the response. My intention is not to control the Jiras that are being picked using the JQL filter.\n\nConsider the snippet below. In this case, \"Issue filter 1-3\" on the right side of the calendar are all Jira events created for specific purposes. Once these events are added, they appear on the right side of calendar, as I have configured.\n\nIf I want to remove \"Issue filter 3\" from the list here, I am unable to do so.\n\nI would ideally expect a \"Delete\" option along with the \"Edit / Refresh\" options on the individual item selection on the right side of calendar here.\n\ncan you please help me on this?\n\n![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/124002i707BE3192F15E586/image-size/large?v=1.0&px=999 \"Capture.PNG\")\n"
},
{
"author": "Brant Schroeder",
"body": "When you hover over the filter do you get three dots on the side?\n\n![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/124053iEA6893C7BB1697E8/image-size/large?v=v2&px=999 \"Capture.PNG\")\n"
},
{
"author": "Alagendran",
"body": "Hi Brunt,\n\nYes. However, I get only the below listed options in the snippet.\n\nt![Capture1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/124124i5C13AAA4B41FC423/image-size/large?v=v2&px=999 \"Capture1.PNG\")\n"
},
{
"author": "Brant Schroeder",
"body": "What level of access do you have on the instance? Are you an admin?\n"
},
{
"author": "Alagendran",
"body": "Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) ,\n\nI am not an Admin for this page.\n\nHowever, the page and template is created fully by me. Will there be a behavior difference if I am not the space admin?\n\n-Alagendran\n"
},
{
"author": "Brant Schroeder",
"body": "I am unable to recreate the issue. What version of server and calendars are you using?\n"
},
{
"author": "Pamela Strucker",
"body": "Hi [@Alagendran](/t5/user/viewprofilepage/user-id/4205412) did you manage to resolve the issue?\n\nHi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)\n\nI have almost the same issue? User added \"Jira issue dates event\" by accident and I cannot remove it in any place.\n\nI am admin in the space (and Confluence), we are using Confluence DC 7.12.5 and built-in Team Calendars (7.1.4).\n"
},
{
"author": "Lara Lopez",
"body": "Hello,\n\nI have the same issue, did anyone find a solution?\n"
},
{
"author": "????? ????????",
"body": "Hey all.\n\nTo remove already configured \"JIRA Issue Date\" events, you need to open the \"Calendar\" section of Confluence, located in the top menu bar. Only then you will be able to click the \"three dots\" icon near event type and delete it.\n\nIf you are viewing an embedded calendar someone put on a page, you will not be able to delete JIRA Issue Date event. Therefore, please navigate to the Calendar menu instead of embedded calendar on some page.\n\nThis is weird, yes, but for some reason it works like this.\n"
}
]
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Managing-created-events-under-quot-Jira-issue-dates-quot-on-Jira/qaq-p/1565585
| null |
{
"author": "welder",
"title": "Confluence cloud user not available in pick list when creating a new event",
"body": "We have a user that use to be able to be added to the calendar, and now he cannot be chosen. We are still able to create JIRA tickets for him, it just seems to be confluence. I just tested to see if I can do an @ tag for him in confluence and I cannot, but I can still tag the rest of the members of the team.\n"
}
|
[
{
"author": "Mykenna Cepek",
"body": "Check to see if the user has been added to your Confluence instance, and is not disabled. Note that this is a Confluence Admin function.\n\nUsers can be added and enabled/disabled separately in Jira and Confluence.\n",
"comments": [
{
"author": "welder",
"body": "Thanks! Yes, that person was enabled. I disabled and re enabled the user and it corrected the problem in the short term. I am interested to know why it was not showing since it was already enabled, in case we run into it again.\n"
},
{
"author": "Mykenna Cepek",
"body": "Hmm, I'm not sure. The good news is that you've corrected the problem for that one user, and you've found a quick workaround in case it happens again.\n\nIf it continues to happen to other users, and becomes burdensome, then I'd suggest reaching out to Atlassian support. Hopefully this is a one-time glitch.\n"
}
]
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Confluence-cloud-user-not-available-in-pick-list-when-creating-a/qaq-p/1562591
|
[
"cloud"
] |
{
"author": "Tobias Lubinski",
"title": "Is it possible to have the users name in custom events types displayed in the calendar?",
"body": "Hi all,\n\nI would like to have the user name displayed for all event types in a calendar. Up to now the users name will only be displayed in the standard event types (screenshot in green and orange) but not for custom event types (screenshot blue) as you can see in the attached screenshot.\n\n![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/120160iD26AFE91E57C5501/image-size/large?v=v2&px=999 \"image.png\")How can I do this?\n\nBest result for me would be, if for every event the users name and the event type would be automatically displayed in the calendar.\n\nBest Regards\n\nLubi\n"
}
|
[
{
"author": "Jeff Conrad",
"body": "Somehow there are two urls for calendar. The simple one does not show names. I know because PjMs have given me a url that does show names automatically in the display. \n\n1. For us, the base calendar link which does not show names automatically is:\n\nhttps://\\[companyname\\].atlassian.net/wiki/display/\\[teamname\\]/calendar/\n\n2. But the better link that I am not sure how to find the link, has more path, more parameters and shows names:\n\nhttps://\\[companyname\\].atlassian.net/wiki/display/\\[teamname\\]/calendar/\\[someguid\\]?calendarName=\\[calendarname\\]\n\nUsing the latter is preferable as it shows the user's name that submitted the event such as time off and it more useful than having to drill into each one.\n",
"comments": null
},
{
"author": "WW",
"body": "Maybe it's the version that you're on? Or maybe you're not entering the person's name in the \"Who\" field for the custom event?\n\nI see names on every kind of event, and in every view except the list view, but the user's avatar does appear there.\n\nIt looks like you're showing timeline, and I can see names for custom event types in the timeline view.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Is-it-possible-to-have-the-users-name-in-custom-events-types/qaq-p/1545935
|
[
"server"
] |
{
"author": "kim.forkhamer",
"title": "Day View for Calendar",
"body": "We use the team calendar to schedule time off among 50 people. Is there any way to view the calendar by a single day?\n"
}
|
[
{
"author": "Ash Pitt",
"body": "The list view will give you a breakdown of who could have leave on that day, however that is a user preference :)\n\n![listviewcalendar.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/122638i14CFDF35B5FB14F6/image-dimensions/590x318?v=v2 \"listviewcalendar.PNG\")\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Day-View-for-Calendar/qaq-p/1542372
|
[
"server"
] |
{
"author": "akhabri",
"title": "How to restore deleted calendar macro?",
"body": "We use Confluence 6.2.1 and haven had any issues with macros until a while ago. There was a monthly DB patching on the confluence server and we noticed that the calendar macro got removed all of a sudden post completion of the patching. We are not sure if patching actually had to do anything with that, but do not have any other explanation behind this behaviour. Looking for help to restore the deleted macro. Any inputs would be appreciated. Thanks!\n"
}
|
[
{
"author": "Brant Schroeder",
"body": "Akhabri,\n\nIs team calendars still installed and enabled. I would start there. Ensure that the app is installed and that all modules are enabled.\n\n![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/117915i9FE4BEC3EF75134A/image-size/large?v=v2&px=999 \"Capture.PNG\")\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/How-to-restore-deleted-calendar-macro/qaq-p/1530369
|
[
"server"
] |
{
"author": "mark.mcgillivray",
"title": "How to change which day of the week displays first (at far left)",
"body": "My Calendar shows Monday as first day of displayed week, but the Team Calendar of others in my team display Sunday as first day of the week. How can I change mine to also display Sunday as first day of the week?\n"
}
|
[
{
"author": "Walter Buggenhout",
"body": "Hi [@mark.mcgillivray](/t5/user/viewprofilepage/user-id/4139856),\n\nAs mentioned in the [Team Calendar FAQ](https://support.atlassian.com/confluence-cloud/docs/team-calendars-faqs/) the calendar settings are based on the user preferences in your user profile:\n\n![Screenshot 2020-10-27 at 08.53.18.png](https://community.atlassian.com/t5/image/serverpage/image-id/115789i332B1761D07C4193/image-dimensions/613x100?v=v2 \"Screenshot 2020-10-27 at 08.53.18.png\")\n\n*I don't think you would need to install any language pack. You should be able to update your language preference without any additional effort.*\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/How-to-change-which-day-of-the-week-displays-first-at-far-left/qaq-p/1516772
|
[
"cloud"
] |
{
"author": "Jenna Ingoe",
"title": "Where is the option to add a calendar? I cannot see it anywhere",
"body": "Is this a paid for feature only? I simply want to view a month calendar on one of my homepages\n"
}
|
[
{
"author": "repi",
"body": "[@Jenna Ingoe](/t5/user/viewprofilepage/user-id/4131192)\n\nIn the cloud, calendar functions can only be implemented using additional apps\n\nGo to the setting to find new apps and search for calendar\n\nThe team calendar app is chargeable.\n",
"comments": [
{
"author": "Jenna Ingoe",
"body": "Thanks, shame but totally understandable!\n"
}
]
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Where-is-the-option-to-add-a-calendar-I-cannot-see-it-anywhere/qaq-p/1509939
|
[
"cloud"
] |
{
"author": "Zuvandu",
"title": "Creating JIRA task automatically with Confluence Calendar Event Entry",
"body": "Is it possible to create a Task in JIRA from Confluence Calendar entry ?\n\nI am using the Confluence calendar for Release deployment planning, each team has their Team calendar and I have subscribed the team calendars to know about their deployment plan and accordingly creating items in JIRA manually.\n\nIs it possible to create the tasks in JIRA automatically?\n"
}
|
[
{
"author": "Fabian Lim",
"body": "Hi Zubandu,\n\nI don't think this is possible. You can only pull created tickets from jira.\n\nRegards\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Creating-JIRA-task-automatically-with-Confluence-Calendar-Event/qaq-p/1509039
|
[
"cloud",
"jira"
] |
{
"author": "Zuvandu",
"title": "Duplicate event entries every time a new event is added",
"body": "I have added multiple Team calendars to my Confluence calendar and every time I am adding one event to my calendar, I am seeing the old events getting added again to my Confluence calendar.\n\nI have used the option to add event from JIRA task due date. every time I am adding a new event entry as the Calendar is not pulling the newly added tasks in JIRA, the old events are getting added again.![Calendar option.PNG](/t5/image/serverpage/image-id/114670iCB992B7A3096E9D5/image-size/large?v=v2&px=999 \"Calendar option.PNG\")![Event entry.PNG](/t5/image/serverpage/image-id/114671i85864EE5278DD979/image-size/large?v=v2&px=999 \"Event entry.PNG\")\n"
}
|
[
{
"author": "Alexandre Bosserelle",
"body": "We have the exact same problem as [@Zuvandu](/t5/user/viewprofilepage/user-id/4129692)\n\nIf someone has a solution, it would be of great help.\n\nThank you and best regards.\n\nAlexandre\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Duplicate-event-entries-every-time-a-new-event-is-added/qaq-p/1509032
|
[
"calendar",
"cloud",
"confluence",
"jira"
] |
{
"author": "Tech02",
"title": "My main account is deactivated, do you know how I can reactivate it?",
"body": "Hello All,\n\nMy main account is deactivated, do you know how I can reactivate it ? \nI usually use Trello and when I tried Jira, I couldn't access any of the products.\n\nThank you for any help you can give me.\n"
}
|
[
{
"author": "Prachi Bolar",
"body": "You may refer to reactivate your account: <https://confluence.atlassian.com/jirakb/re-activate-disabled-unmanaged-account-1217200779.html>\n\nIf your account is managed by your organization please request your org admin to reactivate the same.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/My-main-account-is-deactivated-do-you-know-how-I-can-reactivate/qaq-p/2392668
|
[
"feedback-forum"
] |
{
"author": "Rino M",
"title": "I have one Jira account under my email I am using now, but I have 2 sites. BUG",
"body": "I have 2 sites, I wan one. If I type in one url: <https://example1.atlassian.net/> \nI get access to all the things related to that site but not the other. \n\nIf I want to access the other i have to type in the url: <https://example2.atlassian.net/> \nAnd then I get access to anything related to that. \n\nBut its under the same account.. but I cant access it through the Jira settings.\n\nWhen I am on example1 url, its like example2 url/site doesn't exist, and its really annoying because it always defaults to the one I don't want.\n\nI don't know how it happened but everything in example1 is named testing, so I guess I was testing out Jira, somehow later when I started my project I must have logged in in a way that it didn't recognize I already had an account.. \n\nAnd Jira doesn't even have a chat help support, I have to raise a ticket. but when I do it is forcing me here.. lazy ass company..\n\nHow do I fix this?\n"
}
|
[
{
"author": "Jack Brickey",
"body": "Hi [@Rino M](/t5/user/viewprofilepage/user-id/5128052) , if you go to admin.atlassian.com and select overview do you see both instances listed? That is where you could access both.\n",
"comments": [
{
"author": "Jack Brickey",
"body": "By the way...if you are using the Free plan then indeed the Community forum becomes the best support option. The Community is a customer lead support forum that also includes Atlassian resources in some instances.\n\nlet us know how we can assist.\n\ncheers\n"
},
{
"author": "Rino M",
"body": "Yes I see both organizations there. \nThank you! I'll go through the process of deleting one for the next few weeks, If I know Jira, it's not going to be quick.\n"
}
]
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/I-have-one-Jira-account-under-my-email-I-am-using-now-but-I-have/qaq-p/2385735
|
[
"account",
"bug"
] |
{
"author": "Ben ?ye",
"title": "UsedID changing",
"body": "Hi Community, \n\nIm observing some weird activity on our customers UserIDs being modified.. \n\nOne example, this licenced users ID have changed from what we previously had on record: \n\natlassian.net/jira/people/63e4e1b... \n\nUntil recently that value used to be \n\natlassian.net/jira/people/5f6c9c0f9a6f8... \n\nSo, I know that user ID changes when you upgrade from portal user to licenced user, for example \n\nqm:1235a03d-759e.... to 5f6c9c0f9a6f8... , but that is not the case here.. \n\nAnyone else experience the same?\n"
}
|
[
{
"author": "Andy Heinzer",
"body": "Hi Ben,\n\nI understand that you have seen some user accounts within Atlassian Cloud that appear to have changed in their account ID number. In this particular case, I would recommend creating a technical support case with us. That way we can gather the proper ids, email addresses, etc so that we can better understand the behavior here.\n\nI can see that your account has the ability to do this, you can do this by going to <https://support.atlassian.com/contact> I recommend creating a technical support ticket and choose one of your supported products, Jira Software, Jira Service Management, etc. Our support team will want to get specific examples from you and sharing email addresses within Community probably isn't an ideal means to gather the data we need to investigate here.\n\nI would welcome you to share the results of any support ticket here in community, in case others have observed the same behavior. It might help to share our experiences here.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/UsedID-changing/qaq-p/2381169
|
[
"atl-rvw",
"cloud"
] |
{
"author": "VODO ERP",
"title": "It looks like your account has been deactivated.",
"body": "It looks like your account has been deactivated.\n"
}
|
[
{
"author": "Nic Brough -Adaptavist-",
"body": "Welcome to the Atlassian Community!\n\nThere's not a lot we can tell you about this, as you've not given us any information. All we can do is tell you that you will need to ask your admins.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/It-looks-like-your-account-has-been-deactivated/qaq-p/2382160
|
[
"account"
] |
{
"author": "RAMADHAN KASMU",
"title": "What is Atlassian ID",
"body": "I need to know how to get my Atlassian ID\n"
}
|
[
{
"author": "Nic Brough -Adaptavist-",
"body": "Welcome to the Atlassian Community!\n\nI think there's a problem with your question. What do you mean by \"get\" and what do you expect the \"get\" to give you?\n\nAn Atlassian \"id\" is not a simple string or identifier, it's a whole pile of stuff that defines an account.\n",
"comments": null
},
{
"author": "Manoj Gangwar",
"body": "Hi [@RAMADHAN KASMU](/t5/user/viewprofilepage/user-id/5232264) ,\n\nWelcome on Community!\n\nThe easiest way I've found to find my accountId is to click on my icon on the sidebar and then on the \"Profile\" link. In the URL you can find your accountId after the last \"/\" :\n\nhttps://\\*\\*\\*\\*\\*\\*\\*\\*.atlassian.net/people/**5bb7ad0ccc53fd0760103780**\n\nThe bold part of the URL is my accountID :)\n\nA programmatically available option is to use the REST api to search for a user and get his/her accountId in the JSON payload sent back.\n\nHope this helps!\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/What-is-Atlassian-ID/qaq-p/2375623
|
[
"account"
] |
{
"author": "Victor",
"title": "Is this a bug where the Atlassian \"Public Name\" cannot be changed after creating an account?",
"body": "TL;DR. I accidentally used my old nickname when I created my Atlassian account.\n\nI created a question in the Atlassian community.\n\nThen I discovered that I had used the wrong \"Public Name\" (when creating the Atlassian account) and changed it to the correct one using \"[Edit in Atlassian account](https://id.atlassian.com/manage-profile/general)\".\n\nHowever, when I checked the page with my already created question, the \"Public Name\" had not been changed.\n"
}
|
[
{
"author": "Alex Koxaras _Relational_",
"body": "Hi [@Thobias](/t5/user/viewprofilepage/user-id/5219138)\n\nPublic name takes a few moments to change everywhere. Usually in the community the problem were with the kudos board, and not with the actual name when you post a question. Most likely the public name will change quite soon (as long as you have saved the changes).\n",
"comments": [
{
"author": "Alex Koxaras _Relational_",
"body": "So is your name Thobias or Victor? Which one should appear?\n"
},
{
"author": "Victor",
"body": "[@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)\n\nNow I see that name was updated everywhere.\n\nVictor is preferred.\n\nThanks for your reply!\n"
}
]
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/Is-this-a-bug-where-the-Atlassian-quot-Public-Name-quot-cannot/qaq-p/2373219
|
[
"account"
] |
{
"author": "Berenice Rosa",
"title": "Product Access Dashboard",
"body": "Hi,\n\nHas anyone had any success building a dashboard that displays their product access groups? Ideally I would like to see all my groups who have been granted product access in a dashboard setting.\n\nIf so, was there an existing gadget you used or an app that was helpful?\n\nThanks!\n"
}
|
[
{
"author": "Kieren _SmolSoftware_",
"body": "Hi [@Berenice Rosa](/t5/user/viewprofilepage/user-id/4896498)\n\nCan I get more information on what you want to use the data for?\n\nYou could use the User Export + Groups in admin.atlassian.com to extract all the groups that grant product access, but it's a bit of a round about way to do it and you'll need some excel skills to be successful.\n\nI can't think of any apps that just display the data to you. I can help more if I can better understand your goals.\n\n-Kieren \nCo-Founder @ Smol Software \\| Ex-Atlassian\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/Product-Access-Dashboard/qaq-p/2353590
|
[
"account"
] |
{
"author": "Kelly Fidei",
"title": "Free Jira account includes admin?",
"body": "Hi - I think I saw that the free Jira account is for up to 10 users. Does the 10 include the admin? (me).\n\nOr does the 10 exclude the admin? Meaning, I could have 10 users other than me in my free Jira account.\n\nThanks,\n\nKelly\n"
}
|
[
{
"author": "Alex Koxaras _Relational_",
"body": "Hi [@Kelly Fidei](/t5/user/viewprofilepage/user-id/4043460)\n\nIt also includes the admin. Anyone with a license counts towards your 10 user limit. A site admin has by default access to all your products:\n> *Site admins* -- They administer the users and groups for the site's products. They have access to the site's **Admin** and access to the products through this group.\n\nRead more [here](https://support.atlassian.com/user-management/docs/give-users-admin-permissions/#:~:text=role%20for%20Jira%3A-,Original%20user%20management%20content,-As%20an%20admin).\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/Free-Jira-account-includes-admin/qaq-p/2352423
|
[
"account"
] |
{
"author": "Stav Tsoka",
"title": "Some custom fields do not appear",
"body": "Hi everyone. I have created a few custom fields for a new issu that I created. ( I am completely new to Jira).The issue is that some of the fields i created are duplicated. I can see them in the issue but not sure how to get them deleted and equally where to find them.\n\nWhenever i go to the custom fields they are not there\n"
}
|
[
{
"author": "Brant Schroeder",
"body": "[@Stav Tsoka](/t5/user/viewprofilepage/user-id/5225073) Welcome to the Atlassian community\n\nAre you using a company or team managed project?\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/Some-custom-fields-do-not-appear/qaq-p/2366733
|
[
"account"
] |
{
"author": "Isabell M?nch",
"title": "Quiz: Atlassian's Market, Platform and Vision result does not count",
"body": "The Quiz: Atlassian's Market, Platform and Vision has been successfully passed 2 times, but the result was not accepted and the activity was not marked as completed.\n\nCan this be a bug?\n\nMany greetings!\n"
}
|
[
{
"author": "Nic Brough -Adaptavist-",
"body": "Welcome to the Atlassian Community!\n\nAs there is no \"quiz\", no, there cannot be a bug.\n\nI think we need more detail on what you think the words you are using mean?\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/Quiz-Atlassian-s-Market-Platform-and-Vision-result-does-not/qaq-p/2357186
|
[
"account"
] |
{
"author": "Oktafianti",
"title": "Certificate of Residence for year 2023 and DGT Form",
"body": "Dear Atlassian team,\n\nNeed your help to provide us the Certificate of Residence for year 2023 and please help provide email, i would like to send the DGT Form for the accounting/tax department.\n\nThank you\n"
}
|
[
{
"author": "Anna Anna",
"body": "do you have the certificate for the year 2023, please send me [email protected]\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/Certificate-of-Residence-for-year-2023-and-DGT-Form/qaq-p/2349960
|
[
"account"
] |
{
"author": "philipp",
"title": "Where do I find my bills?",
"body": "Where do I find my bills?\n"
}
|
[
{
"author": "Nic Brough -Adaptavist-",
"body": "Welcome to the Atlassian Community!\n\nGo to <https://my.atlassian.com> and go to \"orders\"\n",
"comments": null
},
{
"author": "Sushant Verma",
"body": "Hi [@philipp](/t5/user/viewprofilepage/user-id/5208299) \n\nWelcome to the community! \n\nHope this doc will help you : <https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/> \n\nRegards, \nSushant Verma\n",
"comments": [
{
"author": "philipp",
"body": "Hi [@Sushant Verma](/t5/user/viewprofilepage/user-id/2226989)\n\nthanks for your quick reply. Unfortunately the doc did'nt help.\n\nI received the e-mail below from Trello and I'm not shure if it's Trello, Atlassian oder Slack (which is the app I registered for). Anyhow I'm not able to find the invoice in any of these accounts. The link in the mail leads to a 404-page... Any thoughts on that? ??\n\nBest, Philipp\n\n![Bildschirmfoto 2023-05-01 um 13.45.33.png](https://community.atlassian.com/t5/image/serverpage/image-id/254665i38F668AD6C9223E2/image-size/large?v=v2&px=999 \"Bildschirmfoto 2023-05-01 um 13.45.33.png\")\n"
},
{
"author": "Sushant Verma",
"body": "[@philipp](/t5/user/viewprofilepage/user-id/5208299) Could you please contact support team via <https://support.atlassian.com/> \n\nRegards, \nSushant Verma\n"
}
]
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/Where-do-I-find-my-bills/qaq-p/2346679
|
[
"account"
] |
{
"author": "Tom Gagne",
"title": "How to download employee badges?",
"body": "Is there a way we can download all the badges our employees have earned?\n"
}
|
[
{
"author": "Andy Gladstone",
"body": "[@Tom Gagne](/t5/user/viewprofilepage/user-id/4184171) unfortunately not. Employees have their own community.atlassian.com logins and are not company managed, which means they own their own badges and no other entity can access them.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/How-to-download-employee-badges/qaq-p/2344396
|
[
"report",
"training-and-certification"
] |
{
"author": "JW",
"title": "How to access account that I no longer remember the email I used for the account?",
"body": "I had a bitbucket account from years ago that uses my go-to username.\n\nHowever, I have no idea which email I used to create that account, likely a work email address that I no longer have access to, but I would like to have my username back but I cant use the username anymore with my new account since the past account is already tied to that username. And I cant login with my username to that old account since the login only accepts email now.\n\nPlease help!\n"
}
|
[
{
"author": "Tessa Tuteleers",
"body": "Hi [@Chen Jia Wen](/t5/user/viewprofilepage/user-id/5190591) ,\n\nwelcome to the community!\n\nI would advice logging a support request with Atlassian [here](https://support.atlassian.com/contact/#/), to see what they can do for you. \nAs community members, we can help our peers with technical, logical or business questions, and use our collective minds to come up with better solutions, but only Atlassians will be able to help you with this. :D\n\nGood luck!\n\n- Tessa\n",
"comments": [
{
"author": "JW",
"body": "hi Tessa, thanks so much for the response! I'll log a support request, thanks!\n"
}
]
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/How-to-access-account-that-I-no-longer-remember-the-email-I-used/qaq-p/2325121
|
[
"account"
] |
{
"author": "Kelly Fidei",
"title": "SO FRUSTRATED-I'm in a free Jira team managed project but can't invite anyone else (am not admin)",
"body": "Hi - I'm in a free Jira project (team managed) and I want to invite one other person. When I invite that person using their email address, I get a message, \"Jira admin needs to approve.\" But I'm not the admin and don't know how to make myself the admin.\n\nI read various articles and can't find the answer!\n\nThis video shows the problem:\n\n<https://www.loom.com/share/82314f57739c4f23bce126f9ffee951c>\n"
}
|
[
{
"author": "Alex Koxaras _Relational_",
"body": "Hi [@Kelly Fidei](/t5/user/viewprofilepage/user-id/4043460)\n\nYou maybe able to invite members but a site admin must approve this member. This is due to the fact that every member you invite cost a license (money). And company don't want to spend money unless that person has been approved to work on Jira and a license has been bought. So yes, you do indeed have to find your site admin. I would recommend to raise a request on your IT, which would know who the admin is.\n",
"comments": [
{
"author": "Kelly Fidei",
"body": "I'm doing this as an individual, not associated with any company. So there is no one to be the site admin. Just me. Suggestions?\n"
},
{
"author": "Alex Koxaras _Relational_",
"body": "[@Kelly Fidei](/t5/user/viewprofilepage/user-id/4043460) can you:\n\n* GO to cog \\> User Management\n* Click products and then click your site from the left navigation menu (under sites and products)\n* Click access request\n* See if there are any pending requests\n"
},
{
"author": "Kelly Fidei",
"body": "Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) I tried this, but no luck. See video. <https://www.loom.com/share/e900fb3cc0d5454daadb28c47a605c5d> Suggestions?\n"
},
{
"author": "Alex Koxaras _Relational_",
"body": "Hi [@Kelly Fidei](/t5/user/viewprofilepage/user-id/4043460)\n\nPlease watch the video I attached here and let me know if you got this thing working:\n\n<https://drive.google.com/file/d/1g-8FAST5Zqy_brD4URX_-v_Tl-mlV97E/view?usp=sharing>\n"
},
{
"author": "Kelly Fidei",
"body": "Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) Thanks for the video. Unfortunately I don't have what you show in the video. Here's a new video I just made comparing what I am seeing vs. what you are seeing.\n\n<https://www.loom.com/share/7b8232ae4b4b40c5b44a4971056ce457>\n\nAny suggestions appreciated.\n"
},
{
"author": "Alex Koxaras _Relational_",
"body": "Hi [@Kelly Fidei](/t5/user/viewprofilepage/user-id/4043460)\n\nWhat you are showing me is the view of a normal user (not a site admin, nor a Jira admin). Try to see if you have logged in with a different account. Usually when you create a site you are the org/site/jira admin. But the view you had on the video shows that with the logged in account you have no admin priviledges.\n\nSo you have to have another account, or someone else was an admin and left this instance to you.\n"
},
{
"author": "Kelly Fidei",
"body": "I think I must have created this account on my old email with the old domain name. I can no longer receive mail at that address. And based on your message, I'm guessing that the old email was the admin. What would you suggest?\n"
},
{
"author": "Alex Koxaras _Relational_",
"body": "I'm not sure how you can gain admin again on this instance. I would go ahead and create a new instance. If you have issues that you want, then export them on a csv and import them again on the new instance.\n\nI'm placing this link here <https://community.atlassian.com/t5/Jira-Software-questions/How-can-I-become-admin-on-free-account/qaq-p/2337538#M262591> of your duplicate question.\n"
}
]
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/SO-FRUSTRATED-I-m-in-a-free-Jira-team-managed-project-but-can-t/qaq-p/2337502
|
[
"account"
] |
{
"author": "Japs Almasol",
"title": "Change Domain verification method",
"body": "Hi All,\n\nWhat is the most efficient way to change the specified domain verification in Atlassian with the least amount of downtime if any? We are using DNS verification right now and we are experiencing some issues because we cannot create the SPF records for Office 365. The TXT record for Atlassian's domain verification has the same name as the TXT record for O365's SPF, thus we're looking at changing the verification method to HTTPs.\n"
}
|
[
{
"author": "Riley Venable",
"body": "The most efficient way to change the domain verification in Atlassian is to add the new HTTPs verification method and remove the DNS verification method. This can be done by adding the necessary HTTPs records to your domain provider and updating the Atlassian email domain settings to reflect the change. Once the HTTPs verification method is in place, you should no longer receive emails about DNS record mismatches. There should not be any downtime during this process.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/Change-Domain-verification-method/qaq-p/2305450
|
[
"verify"
] |
{
"author": "Sidar Yarar",
"title": "Why are my Badges not showing at my Community Profil",
"body": "Dear Community,\n\ni started to work with Atlassian Products a view months ago.\n\nIn the last Months i made some courses at the Atlassian University and today i logged the first time in at the Community Page.\n\nFor sure i would like see my hardly earned Badges at my Profil :D\n\nThanks in advance. **??**\n"
}
|
[
{
"author": "Dave Mathijs",
"body": "Hi [@Sidar Yarar](/t5/user/viewprofilepage/user-id/5181631) welcome to the Atlassian Community!\n\nFrom the University tab on your profile:\n\n### Where are my credentials? {#toc-hId-2027325581}\n\nNote that it takes up to 48 hours for a passed exam to be available as a new credential to display on Atlassian Community. \n\nLog into your [account](https://www.certmetrics.com/atlassian/login.aspx?ReturnUrl=%2fatlassian%2f) on the Certification Portal to verify your new credentials are there. If they are, then wait 24 hours and try the Community linking process again. \n\nContact us at our [Support Desk](http://go.atlassian.com/learnerprofile) if you need further assistance. If your credentials are expired, or if you have never earned any credentials, visit [atlassian.com/certification](https://www.atlassian.com/university/certification) to earn new credentials.\n",
"comments": [
{
"author": "Sidar Yarar",
"body": "Thanks [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590) , now i registered at the Certification Portal too. \nAt the moment the Badges aren?t shown, but i will wait as you said. ? \n\nThanks again for your quickly reply.\n"
}
]
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/Why-are-my-Badges-not-showing-at-my-Community-Profil/qaq-p/2313154
|
[
"account",
"badge",
"profile"
] |
{
"author": "Ravid",
"title": "Is it possible to rename https://start.atlassian.com/ (the subomain)",
"body": "Dear all,\n\nIs it possible to rename <https://start.atlassian.com/> (the subdomain) \n\nTo something like: \n<https://companyname.atlassian.com/>\n\nThanks a lot!!! \nRavid\n"
}
|
[
{
"author": "Dave Mathijs",
"body": "Hi [@Ravid](/t5/user/viewprofilepage/user-id/4927950) , no, it's a standard subdomain of Atlassian, but I rarely use it.\n",
"comments": null
},
{
"author": "Ravid",
"body": "Yes or no?\n",
"comments": null
},
{
"author": "Frank Priboy",
"body": "Yes, it is, in fact it's common.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Atlassian-Account-questions/Is-it-possible-to-rename-https-start-atlassian-com-the-subomain/qaq-p/2302432
|
[
"account",
"subdomain"
] |
{
"author": "ALLA ATCHYUT KARTHIK",
"title": "Need to understand what exactly Jira administer can do with admin access in Jira cloud not org admin",
"body": "Hello Team,\n\nI have admin access for jira cloud, Now I need to know how the admin access works in jira cloud, Is all the options visible to me ? or else I need to have org admin access to see all the options?\n\nRegards,\n\nKarthik\n"
}
|
[
{
"author": "Manoj Gangwar",
"body": "Hi [@ALLA ATCHYUT KARTHIK](/t5/user/viewprofilepage/user-id/4425494)\n\n* **Jira Admin Access:**\n\n * Manage projects, issue types, workflows, and permissions within specific projects.\n * Configure project settings and create custom fields.\n * Manage users and groups for the projects you administer.\n* **Organization Admin Access:**\n\n * Manage all Jira projects across the organization.\n * Control billing and subscription settings.\n * Access to global settings, such as user management for the entire organization, security settings, and site-wide configurations.\n\nRef-\n\n<https://support.atlassian.com/user-management/docs/give-users-admin-permissions/>\n",
"comments": null
},
{
"author": "Shikha Verma",
"body": "Hi [@ALLA ATCHYUT KARTHIK](/t5/user/viewprofilepage/user-id/4425494) You can refer this document for better understanding.\n\n[What are the different types of admin roles?](https://support.atlassian.com/user-management/docs/what-are-the-different-types-of-admin-roles/) \n[Users and permissions](https://www.atlassian.com/software/jira/guides/permissions/overview#what-are-users-and-groups)\n\nHope this will help!\n",
"comments": null
},
{
"author": "Shreeja J",
"body": "Hello [@ALLA ATCHYUT KARTHIK](/t5/user/viewprofilepage/user-id/4425494)\n\nAs a Jira admin, you have access to most of the settings related to managing projects, users, workflows, permissions, and schemes within Jira Cloud. However, some settings---such as user management across all Atlassian products, billing, and security features (SSO, password policies)---require Org Admin access.\n\nFor a detailed overview of what each role can do, I recommend reviewing the following official Atlassian documentation:\n\n* [Jira Admin Documentation](https://community.atlassian.com/t5/App-Central-articles/Everything-You-Need-to-Know-about-Being-a-Jira-Administrator/ba-p/2692077#:~:text=Jira%20Admin%20is%20a%20person,specific%20needs%20of%20the%20organization.)\n* [Org Admin Documentation](https://support.atlassian.com/user-management/docs/give-users-admin-permissions/)\n\nThese resources should give you a clear understanding of the differences between Jira Admin and Org Admin access.\n\nHope this helps!\n\nThanks, \nShreeja J\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-questions/Need-to-understand-what-exactly-Jira-administer-can-do-with/qaq-p/2820058
|
[
"cloud",
"jira-cloud"
] |
{
"author": "Anders Ottosson",
"title": "Use automation for bulk change when value changes",
"body": "Hello!\n\nWe have the following structure in Jira \"Portfolio Epic\" -\\> \"Epics\" -\\> \"Stories\" -\\> \"Sub-tasks\".\n\nWhen changing the \"BU Number\"-field in the \"Portfolio Epic\", I want a listener to catch that and copy that value to all children (from Epic-level all the way down to sub-task-level).\n\nI'm able to create the listener using automation and successfully apply the value down to all stories if changed on the Epic level, but that is not what I want. I want this to be triggered when done on Portfolio Epic level and then as mentioned to ripple down the change all the way down to the sub-tasks.\n\nAny ideas or suggestions?\n\n/Anders\n"
}
|
[
{
"author": "Cristian IONESCU",
"body": "Hi Anders,\n\nYou can try the following:\n\n**Automation 1**\n\n1.When value changes for BU Number\n\n2.Issue Type equals Portfolio Epic\n\nBranch 3.For: Children\n\n4.Issue type equals Epic\n\n5.Then: Edit Issue fields: BU Number (Copy from Parent issue)\n\n**This will copy the value from Portfolio Epic to Epic**\n\n**Automation 2**\n\n1.When value changes for BU Number\n\n2.Issue Type equals Epic\n\nBranch 3.For: Children\n\n4.Issue type equals Story\n\n5.Then: Edit Issue fields: BU Number (Copy from Parent issue)\n\n**This will copy the value from Epic to Stories**\n\n**Automation 3**\n\n1.When value changes for BU Number\n\n2.Issue Type equals Story\n\nBranch 3.For: Children\n\n4.Issue type equals Sub-task\n\n5.Then: Edit Issue fields: BU Number (Copy from Parent issue)\n\n**This will copy the value from Stories to Subtasks**\n\nPlease ensure you have check the \"Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule.\" from Rules Details tab for each rule.\n\nHope this helps.\n",
"comments": [
{
"author": "Anders Ottosson",
"body": "Ah, was thinking about doing this in three steps also, but hoped that I could do it in one automation.\n\nThanks I will do it this way and mark your solution as accepted once completed.\n"
},
{
"author": "Anders Ottosson",
"body": "Hello!\n\nI'm struggling to find the \"Branch 3.For: Children\" option. There are a lot of other options, like \"Sub-tasks\", \"Parent\", \"Stories\", \"Epic (Parent)\". But I cannot find any \"Children\".\n\n![2024-09-24_14h58_10.png](https://community.atlassian.com/t5/image/serverpage/image-id/348997i7165AEE044A90398/image-size/large?v=v2&px=999 \"2024-09-24_14h58_10.png\")\n\nRegards, Anders\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-questions/Use-automation-for-bulk-change-when-value-changes/qaq-p/2820049
|
[
"cloud",
"jira-cloud"
] |
{
"author": "Ganesh R",
"title": "I am unable to move issues on the board",
"body": "HI All,\n\nCan someone please tell me why I am getting this issue? I have never seen this before and I have created so many boards and never saw this before. \n\nI have created a main bord and this board (BT) gets the issues to backlog once the issues are created on Main Board and is assigned to team BT. \n\n**The filter I have used on BT Board is:**\n\n**(project= \"Main Board\" AND \"Team\\[Team\\]\"= 4d0bbd44-7c64-4b24-8434-0dbe73cc2c31) OR project= \"Backend Team\"**Please help me with this. I want to correct this.\n\nThank you.![Screenshot 2024-09-24 143103.png](https://community.atlassian.com/t5/image/serverpage/image-id/348909iA6632A1D773EF35D/image-size/large?v=v2&px=999 \"Screenshot 2024-09-24 143103.png\")\n"
}
|
[
{
"author": "Shreeja J",
"body": "Hello [@Ganesh R](/t5/user/viewprofilepage/user-id/5558790) \n\nThank you for reaching out! \nIt seems the issue might be due to permissions or workflow conditions. Here are a few things you can check:\n\n1. Ensure you have the \"Transition Issues\" permission, which allows you to move issues between columns.\n2. There might be a condition in the workflow preventing issues from moving to certain status. Please check if any conditions are set for transitioning between statuses. If conditions exist, they could be causing the issue.\n3. Double-check if the projects (\"Main Board\" and \"Backend Team\") have the same settings for workflows and permissions, as differences can cause this issue.\n\nThanks, \nShreeja J\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-questions/I-am-unable-to-move-issues-on-the-board/qaq-p/2820034
|
[
"cloud",
"jira-cloud"
] |
{
"author": "Saravanakumar C",
"title": "Edit a specific field in closed Issue",
"body": "Use case is, I want a specific field(label) to be always editable even if the issue is closed.\n\nWe do not want to remove existing workflow property too.\n\nIs there any way to achieve it?\n"
}
|
[
{
"author": "Cristian IONESCU",
"body": "Hi Saravanakumar,\n\n1.You can simply add the field to the **Edit Issue Screen** for issues.\n\n2.Create a new transition from final status (eg. Close-\\>Close) and add a screen that include the field. You may restrict this transition to elevate roles as Admin, Project manager, etc.\n\nHope this helps.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-questions/Edit-a-specific-field-in-closed-Issue/qaq-p/2820017
|
[
"data-center",
"jira-data-center",
"jira-server",
"server"
] |
{
"author": "Shefali Tayade",
"title": "Could you please confirm if the pricing to use the plugin can be limited to only 10 users as the pl",
"body": "We want to install the plugin in JIRA Sandbox named \"Great gadgets for Jira cloud: Agile charts, Reports \\& KPIs\". We have total 52 users on Sandbox JIRA instance . \n\nCould you please confirm if the pricing to use this plugin can be limited to only 10 users as the plugin is free for up to 10 licenses ? \n\n<br />\n"
}
|
[
{
"author": "Cristian IONESCU",
"body": "HI Shefali,\n\nIn Jira Cloud, the pricing model for plugins (marketplace apps) is typically based on the **total number of users** in your Jira instance, not just the number of users who need access to the plugin.\n\nThis means that even if you only want 10 users to use the plugin, the billing will reflect the total user count of your Jira instance, which in your case is 52 users. Since the plugin is free for up to 10 users, but you have 52 users on your instance, you would likely be billed according to the pricing tier for 52 users.\n\nHope this helps.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-questions/Could-you-please-confirm-if-the-pricing-to-use-the-plugin-can-be/qaq-p/2820015
|
[
"cloud",
"jira-cloud"
] |
{
"author": "Andrey Ivanov",
"title": "How to configure jirabot in mattermost?",
"body": "Hi all! Recently switched from Slack to Mattermost. It is necessary to implement alerts in Mattermost channels, for example, in some project a task is created/deleted and a notification is sent to my channel. As I understand it, this is done through OAuth, are there instructions on how to configure OAuth? And is it necessary to create a webhook for each project in Jira so that it can be sent to separate Mattermost channels?\n"
}
|
[
{
"author": "Mohanraj Thangamuthu",
"body": "Hello, Good day. Please refer to the following link to configure webhook for required events.\n\n<https://docs.mattermost.com/integrate/jira-interoperability.html>\n",
"comments": [
{
"author": "Andrey Ivanov",
"body": "Hello! This button didn't work, unfortunately I still get it? How can I tell the difference? Otherwise my integration doesn't work![Screenshot 2024-09-25 172626.png](https://community.atlassian.com/t5/image/serverpage/image-id/349283iED6E27A7AD3E2E26/image-size/large?v=v2&px=999 \"Screenshot 2024-09-25 172626.png\")\n"
},
{
"author": "Mohanraj Thangamuthu",
"body": "Hello, thanks for the update. Any specific button is not working ?. Also you have configured the webhooks already ?\n"
},
{
"author": "Andrey Ivanov",
"body": "I made a webhook, it partially works, but when I create a task in the project, the alert does not come to the channel\n"
},
{
"author": "Andrey Ivanov",
"body": "Also here, when I try to share my application, there is a privacy policy line, where can I get this and what is it? Is there documentation on this?![sharing.png](https://community.atlassian.com/t5/image/serverpage/image-id/349434iB81765CA13B49286/image-size/large?v=v2&px=999 \"sharing.png\")\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-questions/How-to-configure-jirabot-in-mattermost/qaq-p/2820001
|
[
"cloud",
"jira-cloud",
"oauth",
"webhook"
] |
{
"author": "Kis Tam?s",
"title": "How to enable Tempo app for all issues?",
"body": "Dear Members,\n\nI would like to enable Tempo app for all isses instead of enable it for one-by-one.\n\nIs there any possibility for that?\n\nSo instead of doint the floowing click one-by-one:\n\n![Tempo_enable.png](https://community.atlassian.com/t5/image/serverpage/image-id/348895i6793DCED37108610/image-size/large?v=v2&px=999 \"Tempo_enable.png\")\n\nI am looking for a global solution.\n\nThanks, TK\n"
}
|
[
{
"author": "Mohanraj Thangamuthu",
"body": "Hello, Good day. From Settings \\>\\> Issues \\>\\> Time tracking, Tempo is already selected ?\n",
"comments": [
{
"author": "Kis Tam?s",
"body": "Thanks for the response, but\n\nyes, 'Time tracking provider' is set to Tempo.\n"
},
{
"author": "Mohanraj Thangamuthu",
"body": "Thanks for the update. Also please confirm from project settings \\>\\> Issues \\>\\> Screens and make sure 'Time tracking' is added.\n"
},
{
"author": "Kis Tam?s",
"body": "I add 'Time tracking' field to the context fields on all issue type related screens, but still Temp has to be manually enable.d to be avaialble for the issues. :/\n\nJust to be sure, I am looking for a global solution to enable the Tempo section encircled with black:\n\n![tempo.png](https://community.atlassian.com/t5/image/serverpage/image-id/349433iE78958DED694C4BD/image-size/large?v=v2&px=999 \"tempo.png\")\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-questions/How-to-enable-Tempo-app-for-all-issues/qaq-p/2819996
|
[
"cloud",
"jira-cloud"
] |
{
"author": "Natascha Dabrowski",
"title": "Transition failed Internal server error",
"body": "Hi,\n\nin my workflow I get following error:\n\nTransition failed {#toc-hId--327358102}\n---------------------------------------\n\nInternal server error \nI checked the transitions and the automatisations in the background, i cant find the error. The audil logs are working without troubles. \nCould anyone help me?\n"
}
|
[
{
"author": "Seon Shakespeare",
"body": "Hi Natascha,\n\nHere are some common causes for \"transition failed\" errors:\n\n* **Workflow post-functions:** Check if any post-functions are trying to use deleted custom fields or users.\n* **Permissions issues:** Make sure the user has the right permissions to do everything involved in the transition\n* **Workflow conditions:** Double-check that your conditions are set up correctly\n\nHope this helps!\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-questions/Transition-failed-Internal-server-error/qaq-p/2819987
|
[
"cloud",
"jira-cloud"
] |
{
"author": "Lova Ranaivoson",
"title": "Show subtasks when filtered by Sprint and by Assignee",
"body": "Hi\\~ ??\n\nOur team is using Jira - *mainly for the first time for most of us* - and we're trying to find ways to help them using it easily.\n\nWe have the Free Plan since we just hit the 10-persons size, and divided our work between Epics, Tasks and Subtasks.\n\nTo help our members using Jira, we wanted to give them direct access to their Subtasks, so that they don't have to navigate through the entire project.\n\n**Problem is: when we want to filter the ++Subtasks by Assignee by Sprint++ , the Subtasks ++disappear++!**\n\n*Like this (sorry the pictures have some French in it, but I assume Jira has the same setup in every language!):*\n\n**Case 1:** Filter by Assignee:\n\n![JQL By Assignee.png](/t5/image/serverpage/image-id/348886iD2966068459E695C/image-size/large?v=v2&px=999 \"JQL By Assignee.png\")\n\nResult:\n\n![JQL By Assignee Result.png](/t5/image/serverpage/image-id/348888i20E2989ECCA1E625/image-size/large?v=v2&px=999 \"JQL By Assignee Result.png\")\n\n***It works, yay*** **?**\n\n**Case 2:** Filter by Assignee by Sprint\n\n![JQL By Assignee By Sprint.png](/t5/image/serverpage/image-id/348889i00FB1C1D7CF9C2B8/image-size/large?v=v2&px=999 \"JQL By Assignee By Sprint.png\")\n\nResult:\n\n![JQL By Assignee By Sprint Result.png](/t5/image/serverpage/image-id/348890iC6E9E1088BFB22D0/image-size/large?v=v2&px=999 \"JQL By Assignee By Sprint Result.png\")\n\n***Aaaaah it all disappeared*** **?**\n\n(Note: The Assignee choosen in this example **did have** Subtasks in Sprint 6, and the situation is the same when we change Assignees)\n\n#### Question is: how can we solve this? What did we do wrong? {#toc-hId-373706470}\n\nThanks for your help!\n"
}
|
[
{
"author": "Cristian IONESCU",
"body": "Hi Lova,\n\nTry to switch from **Basic** to **JQL** and you can use:\n\nproject = TS and issuetype = Sub-task and status = \"To Do\" and assignee =5badf8fe653ec8726d2a2018 and Sprint = 34\n\nYou should replace:\n\nProject from TS to WK\n\nassignee with 5badf8fe653ec8726d2a2018 to your own ( it will autocomplete)\n\nSprint with your own ( you will chose from a list)\n\nHope this helps.\n",
"comments": [
{
"author": "Lova Ranaivoson",
"body": "Just tried, unfortunately it doesn't work... ?\n\n**Thanks for trying!**\n\nI also discovered [here](https://community.atlassian.com/t5/Jira-questions/How-to-filter-subtasks-by-sprint/qaq-p/2515650) (after posting my message...) that even if the field \"Sprint\" appears in the Subtasks, it looks like the filter doesn't apply on them, and only on the main Tasks they belong to.\n\nBut it also seems weird from Jira to show a field appearing, and not giving the ability to simply filter those Subtasks by Sprint?...\n"
},
{
"author": "Cristian IONESCU",
"body": "Hi Lova,\n\nI am able to achieve the filtering using the same JQL.\n\nMaybe try to change the \"New View Search\" to the \"Old View Search\"\n\n![sprintSubtask.png](https://community.atlassian.com/t5/image/serverpage/image-id/348922i48A031A0CD07C9CA/image-size/large?v=v2&px=999 \"sprintSubtask.png\")\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-questions/Show-subtasks-when-filtered-by-Sprint-and-by-Assignee/qaq-p/2819981
|
[
"cloud",
"jira-cloud"
] |
{
"author": "Eric Roetenberg",
"title": "clean up workflows",
"body": "Hai,\n\nWe want to clean up workflows within Jira. I see a lot of Workflows are duplicated in it when creating a new project then the abbreviation of the project is added here. can you get rid of this by just choosing a default workflow this is within the Company-managed software projects. Who has experience with this?\n\nGrtz. Eric\n"
}
|
[
{
"author": "Nikola Perisic",
"body": "Welcome to the community [@Eric Roetenberg](/t5/user/viewprofilepage/user-id/2099628)\n\nI've been experiencing the duplicated workflows. I've found an app named Optimizer for Jira that did a good job of cleaning up duplicated workflows, custom fields that were not used at all.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-questions/clean-up-workflows/qaq-p/2819954
|
[
"cloud",
"jira-cloud"
] |
{
"author": "Ben ?ye",
"title": "Links from external solution uses _self instead of _blank",
"body": "Sometime within the last week something shifted, we import links to fields from ERP, previously these links were target=_blank and they would target a new tab in browser, now its changed to _self swapping current tab from Jira to external link, kinda annoying. \n\nIve checked with the dev, claiming he only sends the URL, no HTML \n\nSuggestions?\n"
}
|
[
{
"author": "Nikola Perisic",
"body": "Hello [@Ben ?ye](/t5/user/viewprofilepage/user-id/5021256) , please post this question here: <https://community.developer.atlassian.com/>\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-questions/Links-from-external-solution-uses-self-instead-of-blank/qaq-p/2819926
|
[
"cloud",
"jira-cloud"
] |
{
"author": "Suma Kustagi",
"title": "Mulitple filters in a gadget",
"body": "Hi Team,\n\nDo we have any native way to achieve multiple filters within a gadget. Currently I know we have third party apps which fulfill the condition. But lloking for it within jira cloud without opting for any any apps.\n\nRegards,\n\nSum![gadget.png](https://community.atlassian.com/t5/image/serverpage/image-id/348891iC9734AEE744D607F/image-size/large?v=v2&px=999 \"gadget.png\")\n"
}
|
[
{
"author": "Bibek Behera",
"body": "[@Suma Kustagi](/t5/user/viewprofilepage/user-id/5155532) ,\n\nIf you could give some for information of the use case that will help me understand if there is a workaround.\n\nFor now there are only 2 option I can think of.\n\n1\\> Combine both of the filter into one filter and use that in the required gadget\n\n2\\> Use two gadgets of the same kind and have the respective filters in there.\n\n-Bibek\n",
"comments": [
{
"author": "Suma Kustagi",
"body": "Have aatched the result where we have multiple filters in single gadget\n"
},
{
"author": "Mehmet A _Bloompeak_",
"body": "Hi [@Suma Kustagi](/t5/user/viewprofilepage/user-id/5155532) ,\n\nWhat are the values in your attached gadget? Are they story points in each sprint?\n"
},
{
"author": "Suma Kustagi",
"body": "[@Mehmet A _Bloompeak_](/t5/user/viewprofilepage/user-id/3740047) they are not story there are the bug with respect to each patch type.\n"
},
{
"author": "Mehmet A _Bloompeak_",
"body": "I guess patch type is a custom field. You can try the built-in \"Issue Statistics\" gadget. It will display results in a table view not as in your attachment. But it can show number of issues by patch type. You need to\n\n1. combine the 3 filters into a single filter and use this filter.\n2. set Statistic Type=patch type\n\n![issue statistics gadget.png](https://community.atlassian.com/t5/image/serverpage/image-id/348944iE363D1441DD0D210/image-dimensions/418x591?v=v2 \"issue statistics gadget.png\")\n\nIf you need more advanced reporting you can try [Reports - Charts and Graphs for Jira](https://marketplace.atlassian.com/1226236) app developed by our team.\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-questions/Mulitple-filters-in-a-gadget/qaq-p/2819938
|
[
"cloud",
"jira-cloud"
] |
{
"author": "John Landrigan",
"title": "does Jira app have an auto-save which allows recovery",
"body": "was typing a reply in Jira to a task when info was lost before sending. Is there a way to recover that information?\n"
}
|
[
{
"author": "shib saha",
"body": "Hi [@John Landrigan](/t5/user/viewprofilepage/user-id/5600062) , Welcome to the community! Yes, Jira has an auto save feature while in edit mode but there is not provision to go back to the previous content or undo option.\n\nHope this is helpful for you. Thanks\n",
"comments": null
},
{
"author": "Bibek Behera",
"body": "[@John Landrigan](/t5/user/viewprofilepage/user-id/5600062) ,\n\nThe text is in draft as long as you do not delete that manually. I do not think there is an undo option if the information is removed and the page is refreshed.\n\n-Bibek\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-questions/does-Jira-app-have-an-auto-save-which-allows-recovery/qaq-p/2819890
|
[
"cloud",
"jira-cloud"
] |
{
"author": "???",
"title": "Request for correction of Korean translation",
"body": "![Add.PNG](/t5/image/serverpage/image-id/348869i174A1887EA090F7A/image-size/large?v=v2&px=999 \"Add.PNG\")![Edit.PNG](/t5/image/serverpage/image-id/348868iBAD18E236EC20F75/image-size/large?v=v2&px=999 \"Edit.PNG\")![Reply.PNG](/t5/image/serverpage/image-id/348870iCE17FAD127CBA9B9/image-size/large?v=v2&px=999 \"Reply.PNG\")\n\nHello\\~!\n\nI would like to request corrections to some of the words translated into Korean in the 'Threaded Comments for Jira version 1.49' Add-on. Details are attached in the file.\n\nThank you\\~!\n"
}
|
[
{
"author": "Zak Gibson",
"body": "Hi ???\n\nThanks for you post. Could you please send us a support request to our support email address - [email protected]\n\nAlternatively, you can fill out a [Jira Service Management form](https://votazz.atlassian.net/servicedesk/customer/portal/3/group/7) in our support portal.\n\nI look forward to hearing from you soon.\n\nKind regards,\n\nZak\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-questions/Request-for-correction-of-Korean-translation/qaq-p/2819871
|
[
"addon-info.renjithv.jira.addons.threadedcomments.threaded-comments",
"data-center",
"jira-data-center"
] |
{
"author": "Tushar",
"title": "Clone Epic and copy child issues to new cloned Epic using Jira Automation",
"body": "Clone Epic and copy child issues to new cloned Epic using Jira Automation\n\nI have Issue-1 as Epic, and Issue-2 as child issue(story). I want to clone Epic issue and copy child issues of Epic to newly cloned issue.\n\nEg - Issue-1 ---\\> issue-2\n\nOutput should be Issue-3(newly cloned)---\\> issue-2\n"
}
|
[
{
"author": "Luka Hummel - codefortynine",
"body": "Hi Tushar,\n\nTo achieve this with ease, I recommend our app [Deep Clone for Jira](https://marketplace.atlassian.com/apps/1218652?utm_source=atlassian&utm_medium=referral&utm_campaign=deepj-new-reach-com-2819872). Deep Clone allows you to clone Epics with all their child issues (Stories, Tasks) in just a few clicks, ensuring an exact copy.\n",
"comments": null
},
{
"author": "Pramodh M",
"body": "Hi [@Tushar](/t5/user/viewprofilepage/user-id/2798047)\n\nTo clone an Epic and its child issues in Jira using Automation, follow these steps:\n\n1. Create a New Automation Rule:\n\n2. Set the Trigger:\n\nChoose the trigger as Issue Created or Issue Transitioned, depending on when you want to execute the automation. You can also choose manual trigger, if you want the issue to be cloned on a need basis\n\n3. Add a Condition:\n\nTo limit this automation to only Epic issues, add a condition:\n\nSelect Issue Fields Condition.\n\nSet Issue Type to Epic.\n\n4. Create the Action for Cloning the Epic:\n\nAdd a new action Clone Issue.\n\nConfigure the clone settings:\n\nSet Project to the same or different project as required.\n\nSet Issue Type to Epic.\n\nOptionally copy additional fields as needed.\n\n5. Create the Branch Rule/Related Issues for the Child Issues:\n\nAdd a new Branch Rule/Related Issues.\n\nSelect For Epic's stories.\n\nAdd an action inside the branch to Create Issue.\n\nSet the following fields for the new issue:\n\nProject as needed.\n\nIssue Type as needed (Story, Task, etc.).\n\nSet the Epic Link to the newly created Epic using the smart value {{createdIssue.key}}.\n\nMap other fields like Summary, Description, etc., as needed using smart values from the original story.\n\n6. Save the Automation:\n\nSave the rule.\n\nLet me know if this helps!\n\nThanks\n",
"comments": [
{
"author": "Tushar",
"body": "Thanks [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) ,\n\nThe cloning of Epic is working as expected. But copying the child issues of Epic to newly cloned Epic is not working, instead your automation is creating new child issues in Cloned Epic.\n\nI need copying of child issues of Epic to the cloned Epic.\n\nEg. Epic A is having Story X and Story Y as child issues.\n\nExpected in automation as, Clone Epic A to Epic B and copy Story X and Story Y to Epic B\n\n\\~Tushar\n"
},
{
"author": "Bill Sheboy",
"body": "Hi [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)\n\nFor this scenario, I believe the rule needs to *save the newly created Epic's key in a variable before the branch* , and then *that variable is used to set the parent field* as each issue is created inside of the branch.\n\nKind regards, \nBill\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-questions/Clone-Epic-and-copy-child-issues-to-new-cloned-Epic-using-Jira/qaq-p/2819872
|
[
"cloud",
"jira-automation",
"jira-service-management",
"jira-service-management-cloud"
] |
{
"author": "Darrel Jackson",
"title": "Issue level security for team-managed business projects",
"body": "I'm trying to determine whether issue-level security can be enabled for team-managed business projects. We have Jira Cloud Premium.\n\nI've seen a few similar but not identical questions (e.g. <https://community.atlassian.com/t5/Jira-questions/quot-Issue-Security-quot-missing-from-my-project-sidebar-trying/qaq-p/1803409>) however they are a year or two old and I suspect they are out of date.\n"
}
|
[
{
"author": "Bibek Behera",
"body": "[@Darrel Jackson](/t5/user/viewprofilepage/user-id/205638) ,\n\nUnfortunately the issue level security is still only available for company managed projects. Below is the feature request I would encourage you to vote and watch updates.\n\n<https://jira.atlassian.com/browse/JSWCLOUD-18843>\n\n-Bibek\n",
"comments": [
{
"author": "Darrel Jackson",
"body": "Thank you.\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-questions/Issue-level-security-for-team-managed-business-projects/qaq-p/2819854
|
[
"cloud",
"jira-work-management-cloud"
] |
{
"author": "Amir Hosseini",
"title": "Encountered an error while restoring the SQL backup during JIRA migration to another server",
"body": "Hi Everyone,\n\nWe are in the process of migrating from one JIRA server to another. The new JIRA installation is completed on a Linux machine, with JIRA version 9.4.1(Data Center), and the database is PostgreSQL.\n\n<br />\n\nActually, we do not change anything only we restored the backup. \nHowever, we are facing an issue while restoring the SQL backup when trying to open the Jira web site, as indicated in the Jira log. \nThe following error occurs:\n\n2024-09-24 08:52:54,449+0330 PlatformInstrumentsLoggingService RUNNING ERROR \\[atlassian-performance\\] Unable to complete diagnostics data logging. com.atlassian.cache.CacheException: com.atlassian.cache.CacheException: com.atlassian.extras.common.LicenseException: com.atlassian.extras.common.LicenseException: Failed to verify the license. at com.atlassian.cache.memory.DelegatingCachedReference.get(DelegatingCachedReference.java:92) at com.atlassian.cache.impl.metrics.InstrumentedCachedReference.get(InstrumentedCachedReference.java:58) at com.atlassian.jira.project.CachingProjectManager.getProjects(CachingProjectManager.java:116) at com.atlassian.jira.project.CachingProjectManager.getProjectObjects(CachingProjectManager.java:136) at com.atlassian.jira.bc.project.component.CachingProjectComponentStore.findAll(CachingProjectComponentStore.java:275) at com.atlassian.jira.bc.project.component.DefaultProjectComponentManager.getTotalComponentCount(DefaultProjectComponentManager.java:178) at com.atlassian.jira.instrumentation.external.InternalStatisticsExternalGauges.lambda$new$1(InternalStatisticsExternalGauges.java:78) at com.atlassian.instrumentation.ExternalGauge.getValue(ExternalGauge.java:50) at com.atlassian.jira.diagnostics.perflog.PlatformInstrumentsLoggingService$InstrumentDisplayBean.(PlatformInstrumentsLoggingService.java:55) at java.base/java.util.stream.ReferencePipeline$3$1.accept(Unknown Source) at java.base/java.util.ArrayList$ArrayListSpliterator.forEachRemaining(Unknown Source) at java.base/java.util.stream.AbstractPipeline.copyInto(Unknown Source) at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(Unknown Source) at java.base/java.util.stream.ReduceOps$ReduceOp.evaluateSequential(Unknown Source) at java.base/java.util.stream.AbstractPipeline.evaluate(Unknown Source) at java.base/java.util.stream.ReferencePipeline.collect(Unknown Source) at com.atlassian.jira.diagnostics.perflog.PlatformInstrumentsLoggingService.runOnce(PlatformInstrumentsLoggingService.java:33) at com.atlassian.jira.diagnostics.perflog.AbstractDataLoggingService.runOneIteration(AbstractDataLoggingService.java:80) at com.google.common.util.concurrent.AbstractScheduledService$ServiceDelegate$Task.run(AbstractScheduledService.java:232) at com.google.common.util.concurrent.Callables$4.run(Callables.java:121) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.base/java.util.concurrent.FutureTask.runAndReset(Unknown Source) at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source)\n\n![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/348865i4D4CCBD210243057/image-size/large?v=v2&px=999 \"Capture.JPG\")\n"
}
|
[
{
"author": "Shawn Doyle - ReleaseTEAM",
"body": "Hi [@Amir Hosseini](/t5/user/viewprofilepage/user-id/5592686)\n\nThe part of that error that stands out to me is \"Failed to verify the license\". I'd verify that the new server is licensed for both the base product and all the add-ons, then retry the restore.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-questions/Encountered-an-error-while-restoring-the-SQL-backup-during-JIRA/qaq-p/2819837
|
[
"backup",
"data-center",
"jira-data-center",
"migration",
"postgres",
"sql"
] |
{
"author": "Chris Neville",
"title": "How long does it take to get a Jira Developers instance?",
"body": "Does anyone know how long it takes for Jira.Atlassian to respond to requests for a developers instance?\n\nI know that ServiceNow sort it within the hour.\n\nIt has been since yesterday that I am waiting for Jira.....\n"
}
|
[
{
"author": "Trudy Claspill",
"body": "Hello [@Chris Neville](/t5/user/viewprofilepage/user-id/5598770)\n\nWelcome to the Atlassian community.\n\nHow did you submit the request?\n\nAre you trying to get an instance of Jira Cloud or Jira Data Center?\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-questions/How-long-does-it-take-to-get-a-Jira-Developers-instance/qaq-p/2819771
|
[
"jira-unknown-hosting-type",
"unknown-hosting-type"
] |
{
"author": "Sudip Roy",
"title": "How to rename Summary field title to a custom title",
"body": "Is there a way the Summary field text can be changed a custom title of my own choice\n"
}
|
[
{
"author": "Aaron Pavez _ServiceRocket_",
"body": "Hi [@Sudip Roy](/t5/user/viewprofilepage/user-id/5539425)\n\nSadly you can't. Standard(system) fields like Summary, Description, Labels, and Versions can't be renamed.\n\nYou can create a new custom field with another name though.\n\nRegards\n",
"comments": [
{
"author": "Alex Ortiz",
"body": "It isn't possible to rename default fields like Summary.\n"
}
]
},
{
"author": "Shreeja J",
"body": "[@Sudip Roy](/t5/user/viewprofilepage/user-id/5539425)\n\nThank you for reaching out. \n\nUnfortunately, the *Summary* field in Jira is a system field, and its title cannot be directly renamed or customized. The Summary field is essential for issue identification and is used across various Jira features, so its title is fixed for consistency.\n\nHowever, if you need to add a custom field with a different title that serves a similar purpose, you can create a new custom field and use it as required. \nLet me know if you need any help with this or if you have any other questions! \n\nThanks, \nShreeja\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-questions/How-to-rename-Summary-field-title-to-a-custom-title/qaq-p/2819719
|
[
"cloud",
"jira-cloud"
] |
{
"author": "Filipe Mendes",
"title": "Issue visibility on team managed project",
"body": "Is it possible in Jira Cloud's *team-managed* projects to restrict issue visibility so that only members assigned to the issue can view it? In other words, I want users to be able to see only the issues they are involved in, and not those where they are not members. Is this level of issue restriction available in *team-managed* projects, or is it only possible using *company-managed* projects?\n"
}
|
[
{
"author": "Trudy Claspill",
"body": "Hello [@Filipe Mendes](/t5/user/viewprofilepage/user-id/5505860)\n\nWelcome to the Atlassian community.\n\nFor issue security in a Team Managed project the only option is setting the security based on the project roles. Issues can be restricted to roles based on the issue type, or individual issues can be restricted to roles.\n\n<https://support.atlassian.com/jira-software-cloud/docs/set-up-issue-types-in-team-managed-projects/#Setupissuetypesinnextgenprojects-restrictIssueTypesRestrictaccesstoanissuetypeinyourteam-managedsoftwareproject>\n\nIt is not possible to restrict the issues to individual users based on, for instance, that user being called out in a User Picker field.\n",
"comments": null
},
{
"author": "Teresa",
"body": "Hello and welcome to the Atlassian Community!\n\nIn team-managed projects on Jira Cloud, it's not possible to restrict issue visibility so that only assigned members can view specific issues. All project members can see all the issues within the project.\n\nThis level of restriction is only available in company-managed projects using issue security settings.\n\nIf you need more control over who can see what, you might want to use a company-managed project instead.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-questions/Issue-visibility-on-team-managed-project/qaq-p/2819637
|
[
"cloud",
"jira-cloud"
] |
{
"author": "Mat Levell",
"title": "Help with automatically linking two jira tickets with matching labels",
"body": "Hey all, Ive been looking on the forums but haven't been able to get exactly what I need. \nIm trying to link two issues (different project) of the contain the same label value. Im using Jira Automation and I was able to get my logic to run but its not finding the matched issue and in turn not linking.![Screenshot 2024-09-23 at 2.00.30?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/348832iBA62EDC7F4F661CD/image-size/large?v=v2&px=999 \"Screenshot 2024-09-23 at 2.00.30?PM.png\")![Screenshot 2024-09-23 at 2.06.50?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/348833i97066E5BE4E95685/image-size/large?v=v2&px=999 \"Screenshot 2024-09-23 at 2.06.50?PM.png\")\n"
}
|
[
{
"author": "said kouzibry",
"body": "Hi,\n\n* What does the smart value *{{triggerIssue.customfield_10301}}* return ?\n * Use a \"Log action\" with that smart value and see what it returns, then try a normal JQL search using the value returned, this might give you a better idea of what is happening.Something tells me the field \"original vehicle id\" is a text field, in which case you should use the operator **\\~** instead of **=**\n* The \"For : Current issue\" component looks off to me, I would use \"For : JQL\" instead\n\nHere is an example of what I have in mind based on what I unserstood from your description\n\n![chrome_Bhl1LDb9jT.png](https://community.atlassian.com/t5/image/serverpage/image-id/348839iA4DBA81A2CBE4280/image-size/large?v=v2&px=999 \"chrome_Bhl1LDb9jT.png\")\n\nI hope this helps, let me know what you find out.\n",
"comments": null
},
{
"author": "Bill Sheboy",
"body": "Hi [@Mat Levell](/t5/user/viewprofilepage/user-id/5568611)\n\nFirst, I notice what appears to be a typo in the JQL for your Lookup Issues action: there is a space between the period and the custom field id.\n\nNext, you note the issues are in different projects. What is the scope of your rule: single-project, multiple-project, or global?\n\nA single-project scope rule can create (or clone) issues in other projects, but it cannot access them otherwise. For the lookup to access issues in another project, and then link them, the rule must be multiple-project or global in scope.\n\nYour Jira Site Admin will need to change the rule scope as it is changed in the global rule configuration area of Jira.\n\nKind regards, \nBill\n",
"comments": [
{
"author": "Mat Levell",
"body": "Thanks [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) the typo fixed the finding problem but now its not linking to each other. I suspect im doing something wrong with the branch and link. \n![Screenshot 2024-09-23 at 2.45.09?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/348841iF36A9FEAA29C0540/image-size/large?v=v2&px=999 \"Screenshot 2024-09-23 at 2.45.09?PM.png\") \n![Screenshot 2024-09-23 at 2.47.58?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/348842iE59FA4FA19C2E0F0/image-size/large?v=v2&px=999 \"Screenshot 2024-09-23 at 2.47.58?PM.png\")\n"
},
{
"author": "Bill Sheboy",
"body": "If you want to link those issues to the trigger issue, use a branch on JQL rather than the Lookup Issues action.\n"
},
{
"author": "Mat Levell",
"body": "Thanks [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) I got it working but if I use more than 1 label on the source issue it doesn't work. I source issue might have many labels that will link to a many issues in the other project.![Screenshot 2024-09-23 at 3.12.25?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/348848i6D02995214644FD1/image-size/large?v=v2&px=999 \"Screenshot 2024-09-23 at 3.12.25?PM.png\")![Screenshot 2024-09-23 at 3.09.59?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/348849i46B577FEF2576680/image-size/large?v=v2&px=999 \"Screenshot 2024-09-23 at 3.09.59?PM.png\")![Screenshot 2024-09-23 at 3.09.35?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/348850i1600B771A3FC30A9/image-size/large?v=v2&px=999 \"Screenshot 2024-09-23 at 3.09.35?PM.png\")\n"
},
{
"author": "said kouzibry",
"body": "Change the JQL to **\"original vehicle id\" in ({{triggerIssue.customfield_10301}})**with no quotes around the smart value.\n"
},
{
"author": "Mat Levell",
"body": "Hi [@said kouzibry](/t5/user/viewprofilepage/user-id/1613821) I tried changing it to \"In\" and removing the quotes but since im using a label field I dont think its supported. (last resort I can change it to list field) \n![Screenshot 2024-09-23 at 5.50.02?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/348859iA478F02ACD9F8800/image-size/large?v=v2&px=999 \"Screenshot 2024-09-23 at 5.50.02?PM.png\")\n"
},
{
"author": "said kouzibry",
"body": "You need parenthesis around the smart value so that when it's interpreted, it would give something like **\"original vehicle id\" in (FME100005)**\n"
},
{
"author": "Bill Sheboy",
"body": "You are missing the outer parentheses that [@said kouzibry](/t5/user/viewprofilepage/user-id/1613821) suggested.\n\nWhat is the type of this custom field? That may impact the syntax used for the JQL.\n\nNext, when there are multiple values in the trigger issue, are you trying to match on **any values** provided, on **all values**, or both possible cases?\n"
},
{
"author": "Mat Levell",
"body": "yep the parentheses were the problem, It was two custom field (label). If the label/s matched from the CIT issue, it would automatically link to 1 or many VCB issues (there is one matching value in the VCB project). You've both been extremely helpful, I would have been lost without you!!!![Screenshot 2024-09-24 at 8.34.40?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/349043i0F2C58ADD915C7B7/image-size/large?v=v2&px=999 \"Screenshot 2024-09-24 at 8.34.40?AM.png\")\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-questions/Help-with-automatically-linking-two-jira-tickets-with-matching/qaq-p/2819658
|
[
"automation",
"cloud",
"jira-cloud"
] |
{
"author": "Jackie hardy",
"title": "How do I assign worflow conditions to All/Any?",
"body": "I have several conditions defined for a workflow transition. Using the dropdown, how can I assign some conditions to \"All of the following conditions\" and others to \"Any of the following conditions\"?\n"
}
|
[
{
"author": "Mikael Sandberg",
"body": "If you are using the new workflow editor you would see something like this when you click on the condition:\n\n![Screenshot 2024-06-26 at 8.34.46?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331892iADDEBAD50181A6B4/image-dimensions/223x334?v=v2 \"Screenshot 2024-06-26 at 8.34.46?AM.png\")\n\nIf you are using the old editor you will have to go to Conditions in order to see this:\n\n![Screenshot 2024-06-26 at 8.37.20?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331893i3DAB7A5E2A6C3683/image-dimensions/417x157?v=v2 \"Screenshot 2024-06-26 at 8.37.20?AM.png\")\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-Work-Management-Questions/How-do-I-assign-worflow-conditions-to-All-Any/qaq-p/2737026
|
[
"cloud",
"jira-work-management-cloud"
] |
{
"author": "???????",
"title": "Issue ID for Atlassian use: 5b5ad6f86a7545198a421ed087a06843",
"body": "?????? ????? ??????\n"
}
|
[
{
"author": "Trudy Claspill",
"body": "?????? [@???????](/t5/user/viewprofilepage/user-id/5531236) ,\n\n????? ?????????? ? ?????????? Atlassian.\n\n? ??? ????????, ? ??????? ?? ???????????? ?? ????????? ????????? ?? ??????? ????? ???????? ?? ????????? ??????????\n\n---\n\nHello,\n\nWelcome to the Atlassian community.\n\nWhat is the problem that you are encountering? Are you getting an error message? What actions are you trying to execute?\n> I'm creating a new project\n",
"comments": null
},
{
"author": "John Funk",
"body": "?????? [@???????](/t5/user/viewprofilepage/user-id/5531236) ! ????? ?????????? ? ?????????? Atlassian!\n\n??? ?????????? ???????????? ????? ????????? ??????????, ??????????. ??? ?????? ?? ???????? ? ????? ?????? ?? ?????????? ?, ??????????, ?????????? ??? ?????? ?? ??????????, ???? ??? ????? ???? ????????.\n",
"comments": [
{
"author": "?????",
"body": "<https://www.atlassian.com/try/cloud/signup?bundle=bitbucket>\n\nnothing complicated, just trying to login and create a database (. after entering your login and selecting a database.. gives the error: Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: af1a9544d0cd4da08f494a3e746cde8a)\n"
},
{
"author": "John Funk",
"body": "It's probably a good idea then to go ahead and contact support.\n\n<https://support.atlassian.com/contact/#/>\n"
},
{
"author": "?????",
"body": "*The problem was resolved through technical support.* \nit was hard, but we managed =) \n\nWell, I'll be honest, if I weren't smart)) then nothing would have been solved))) if anyone runs into a problem in the future.\n\nyou need to contact technical support and send them: \n1) screenshot and description of the problem. \n2) generate a HAR file. \n3) wait for an answer or solution.\n"
},
{
"author": "John Funk",
"body": "What was the solution they applied?\n"
},
{
"author": "?????",
"body": "they said that the problem was on \"THEIR\" side, what exactly they did, I don't know.. would be glad to know... I just followed their recommendations and sent screenshots and the error file. ( HAR file ) What exactly did they do.\n"
},
{
"author": "John Funk",
"body": "You should ask them. :-)\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-Work-Management-Questions/Issue-ID-for-Atlassian-use-5b5ad6f86a7545198a421ed087a06843/qaq-p/2738862
|
[
"cloud"
] |
{
"author": "Cummings, Brian R",
"title": "Populating an item description from values in custom fields.",
"body": "**Background and context**: We are using a JWM project as an intake board. Users submit work requests via standard submission form, generating a task on the Intake project. The task is discussed and assigned to another project board based on who will be performing the work. The fillable fields in the Intake form were created by generating new columns in List view. When the item is viewed on the Intake board, the information from all forms can be seen in the viewing window underneath the Description as expected, but are technically in another field.\n\n**Problem:**The process to 'Move' the task, as well as the automation we created to 'Clone' the task and skip the steps needed to Move it, both do not carry over the custom fields. They only carry over the Description. The process to overcome this so far has been to have the users enter all data in a single form field for Description but leads to difficulty in inconsistent data entry from the users.\n\n**Desired Solution (VOC):**We would like to create an automation on the Intake board that, upon creation of a new issue, takes the values entered from all fillable fields of the form and copy/pastes them into the Description. Thus, all information would travel with the task to its new home when Moved or Cloned to boards that do not have matching fields.\n\nI feel like we are simply missing the correct way to edit the Additional Fields area of Edit Issue to make this happen, finding the appropriate JSON format to \"update\" the Description to include custom field values, but we're just not there as of right now.\n"
}
|
[
{
"author": "Bill Sheboy",
"body": "Hi [@Cummings, Brian R](/t5/user/viewprofilepage/user-id/5529832) -- Welcome to the Atlassian Community!\n\nFor a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!\n\nUntil we see those...\n\nFirst thing, if possible I recommend copying your custom fields to like custom fields in the cloned issue. That may improve clarity and reduce the need to split the Description apart later.\n\nNext, you describe putting all of the data into the Description field. And so that would not need advanced edit with JSON. Instead, the Description field could be set from the dropdown list, such as with this:\n\n```\n{{issue.description}} -- this will include all of the current information\n\nNow to add more fields:\n{{issue.customfield_12345}}\n```\n\nThe challenges to make this work are:\n\n* Correctly identifying the smart values / custom fields you want to add. That can be done using this how-to article: <https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/>\n* I recall some fields JWM projects are not accessible to automation rules. The above article will confirm what is supported.\n\nKind regards, \nBill\n",
"comments": [
{
"author": "Cummings, Brian R",
"body": "The article was a bit complicated, but I managed to get a more direct answer from fellow users tackling the same problem. We ascertained that if you go to the Issues tab, click on an issue with all desired custom fields in use, and export to XML, the resulting download will have all of the custom fields identified. \n\nUsing this, and your instructions, I was able to accomplish our goal. Thank you!\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-Work-Management-Questions/Populating-an-item-description-from-values-in-custom-fields/qaq-p/2736995
|
[
"cloud"
] |
{
"author": "Matt Smith",
"title": "Can you have multiple priority schemes associated with a single project?",
"body": "Could I set 2 Priority schemes in a single Project: \n\nProject 1: Request type A / B / C = Priority scheme 1\n\nProject 1: Request Type D / E / F = Priority scheme 2\n"
}
|
[
{
"author": "Manoj Gangwar",
"body": "Hi [@Matt Smith](/t5/user/viewprofilepage/user-id/4163079) ,\n\n*Currently, it is not possible.*\n",
"comments": [
{
"author": "Matt Smith",
"body": "Thank you Manoj, \n\nDo you know if this is on the agenda to be added ? \n\nKr,\n\nMatt\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-Work-Management-Questions/Can-you-have-multiple-priority-schemes-associated-with-a-single/qaq-p/2736978
|
[
"cloud",
"jira-cloud-administration",
"jira-work-management-cloud",
"not-applicable"
] |
{
"author": "Yingyi",
"title": "Add a type issue in one project and make it available for all other project",
"body": "I created a new issue type in a project\n\nwhen I create a new project, I still cannot select the one I create, I need to redo the process. Could I do it once and apply to all projects?\n"
}
|
[
{
"author": "Trudy Claspill",
"body": "Hello [@Yingyi](https://community.atlassian.com/t5/user/viewprofilepage/user-id/5366602)\n\nCan you provide more information about the Type of these projects? You can get that information from the Type column on the View All Projects page under the Projects menu.\n\nIf the projects are Team Managed, then the new issue types you create in those projects are project specific and are not accessible in other projects. That is by design for Team Managed projects - they are intended to be mostly stand-alone and able to be customized in a manner to not impact other projects in the system.\n\nA Jira Administrator can create issue types that can be shared among Company Managed projects, but there is no way to share issue types between Team Managed projects.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-Work-Management-Questions/Add-a-type-issue-in-one-project-and-make-it-available-for-all/qaq-p/2736736
|
[
"cloud",
"jira-work-management-cloud"
] |
{
"author": "Yingyi",
"title": "In project management list, when I create a field, can it be used widely?",
"body": "I added a field on one project, but when I create another one, I cannot choose the created ones from the drop-down menu\n"
}
|
[
{
"author": "Trudy Claspill",
"body": "Hello [@Yingyi](/t5/user/viewprofilepage/user-id/5366602)\n\nCan you provide more information about the Type of these projects? You can get that information from the Type column on the View All Projects page under the Projects menu.\n\nIf the projects are Team Managed, then the new fields you create in those projects are project specific and are not accessible in other projects. That is by design for Team Managed projects - they are intended to be mostly stand-alone and able to be customized in a manner to not impact other projects in the system.\n\nIf you want to share fields with other project those custom fields would need to be created by a Jira Administrator.\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-Work-Management-Questions/In-project-management-list-when-I-create-a-field-can-it-be-used/qaq-p/2736779
|
[
"cloud",
"jira-work-management-cloud"
] |
{
"author": "Jennifer Rivers",
"title": "Help with Kanban board configuration in JIRA Work Management",
"body": "Hi, Everyone,\n\nI am fairly new to working in JIRA and am just now understanding the differentiation between all of the JIRA products. For context, I am a senior instructional designer at my organization, but I am also our analyst and lead project manager. Thus, I am trying to see how our training materials production work can be managed and streamlined so we can see all of the deliverables in production for our grantees and internal colleagues in one place.\n\nI have identified a template in JIRA Work Management that should help my department with outlining all of our deliverables and the associated work to get them developed, but I am struggling to configure a Kanban board so we can each see our work tasks easily. At this point I have the following questions:\n\n1. Can a Kanban board in JIRA Work Management be configured with swim lanes (*ideally by assignee*)?\n2. If so, what are the steps I need to follow? (*I cannot find any guidance {++video tutorial or written steps}++ for this that isn't specific to JIRA Software or JIRA Service Management*.)\n3. Additionally, can multiple boards be displayed in a JIRA Work Management business project?\n4. If so, what are the steps I need to follow to do that? (*Again, I can find no guidance that isn't specific to JIRA Software.*)\n\nThanks for your help!\n"
}
|
[
{
"author": "Trudy Claspill",
"body": "Hello [@Jennifer Rivers](/t5/user/viewprofilepage/user-id/5153012)\n\nWelcome to the Atlassian community.\n\nWhen you create a project from a Jira Work Management project template a basic kanban-like board is automatically created with it. Example:\n\n![Screenshot 2024-06-25 at 12.06.21?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331724iF1317E1165388E76/image-size/large?v=v2&px=999 \"Screenshot 2024-06-25 at 12.06.21?PM.png\")\n\n1. This board does not include the capability to display based on horizontal swimlanes across the status columns. The Group By option you see in the upper right sets up vertical groupings. You could use that to change the columns to be per Assignee, but you would not also see the issues organized by their statuses.\n\n2. If you want to maintain the columns as Status and be able to also show horizontal swimlanes per Assignee then you would need to create a separate, true Kanban board for this project. That functionality is provided by the Jira Software product. If you have licensed only Jira Work Management you may not have access to that functionality.\n> Jira Work Management and Jira Software are being merged into a single product. Refer to following for more information.\n>\n> <https://community.atlassian.com/t5/Jira-Work-Management-Articles/Jira-Work-Management-is-now-part-of-Jira/ba-p/2683620>\n>\n> <https://www.atlassian.com/licensing/jira-core#jira-work-management>\n\nFirst you would need to create and save a Filter to select all the issues in this project.\n\n<https://support.atlassian.com/jira-software-cloud/docs/search-for-issues-in-jira/>\n\nYou would then create a new board based on that saved filter.\n\n<https://support.atlassian.com/jira-software-cloud/docs/create-a-board-based-on-filters/>\n\n3. Currently there is not a board selection list available in JWM.\n\n4. If you want to make additional boards available within the JWM project space you could add Shortcuts to each additional board.\n\n![Screenshot 2024-06-25 at 12.17.50?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331725iB742DCF3A03EB7DA/image-size/large?v=v2&px=999 \"Screenshot 2024-06-25 at 12.17.50?PM.png\")\n",
"comments": [
{
"author": "Jennifer Rivers",
"body": "Thank you, Trudy, for the quick reply and for such a detailed answer to my questions!\n"
},
{
"author": "Trudy Claspill",
"body": "You're welcome!\n\nIf I have adequately addressed your questions, please consider clicking on the Accept Answer button to mark your post as Solved.\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-Work-Management-Questions/Help-with-Kanban-board-configuration-in-JIRA-Work-Management/qaq-p/2736276
|
[
"cloud"
] |
{
"author": "Taylor Douthitt",
"title": "Is there a quick way to link parent issue and children issues status?",
"body": "Hi - I'm looking for a quick way to have parent issue statuses dependent on their children status.\n\nExample: Epic 1 has 3 children tasks (Task 1, Task 2, Task 3).\n\nTask 1 - To Do\n\nTask 2 - In Progress\n\nTask 3 - To Do\n\nSince Task 2 is In Progress, the Epic will be In Progress. When all 3 tasks are done, the Epic will update to Done. If all 3 tasks are in the To Do status, the Epic should be in the To Do status.\n\nI would like for all parent-children relationships to have this functionality (Initiative-Epic, Epic-Task, Epic-Story, Task-Subtask, Story-Subtask). Is there a quick way to do this or do I need to create a bunch of automation? I'm new to Jira Project so still learning the ropes. Thanks!\n"
}
|
[
{
"author": "Kimball_Robinson",
"body": "Here is how I created an automation rule to set the parent status as a label on all child issues: \n<https://community.atlassian.com/t5/Jira-questions/Re-How-to-create-an-Automation-to-copy-Labels-from-Epics/qaq-p/2769479/comment-id/1038297#M1038297>\n",
"comments": [
{
"author": "Trudy Claspill",
"body": "[@Kimball_Robinson](/t5/user/viewprofilepage/user-id/5333948)\n\nThe OP is not asking about copying Labels. They are asking about changing the status of a parent based on status changes occurring on the child issues.\n\nYour solution does not apply to the question.\n\nAdditionally your solution is for Jira Cloud and this question concerns Jira Data Center.\n"
}
]
},
{
"author": "Trudy Claspill",
"body": "Hello [@Taylor Douthitt](/t5/user/viewprofilepage/user-id/5324117)\n\nAre you trying to do this for multiple projects?\n\nAre all the issues within a given \"family\" in just a single project, or do you have parent/child relationships across projects?\n\nIf you are trying to do this for multiple projects or issues that span projects, do you use Company Managed projects or Team Managed projects or both?\n\nDo all the issues involved in the \"family\" use the same workflow? Are you using just To Do, In Progress, and Done?\n\nDo you have any restrictions on the workflows that would prevent issues from moving freely between statuses?\n\nYou will likely need multiple Automation Rules, but just how many depends on the answers to the questions above.\n",
"comments": [
{
"author": "Taylor Douthitt",
"body": "Are all the issues within a given \"family\" in just a single project, or do you have parent/child relationships across projects? \n- Just one project \n\ndo you use Company Managed projects or Team Managed projects or both? \n- Team Managed \n\nAre you using just To Do, In Progress, and Done? \n- Correct \n\nDo you have any restrictions on the workflows that would prevent issues from moving freely between statuses? \n\n- Not that I'm aware of, they should be able to move freely. There have been no additional restrictions I've put in place\n"
},
{
"author": "Trudy Claspill",
"body": "You provided this description of your hierarchy:\n\n(Initiative-Epic, Epic-Task, Epic-Story, Task-Subtask, Story-Subtask)\n\nThe issue hierarchy in a Team Managed project is\n\n```\nEpic\n|-- standard level issues (i.e. Task, Story)\n |-- subtask\n```\n\nExample from Project Settings / Issue Types:\n\n![Screenshot 2024-06-25 at 3.20.24?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331757i40FDA11760789C9E/image-size/large?v=v2&px=999 \"Screenshot 2024-06-25 at 3.20.24?PM.png\")\n\nCan you show the comparable image from your project, please? Team Managed projects don't support adding another level above Epic. I'm trying to understand how you have added Initiative to the hierarchy.\n"
},
{
"author": "Taylor Douthitt",
"body": "I'm using Initiative as a parent to Epics in my project\n\n![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/332128i110E6336AC7EA61F/image-size/large?v=v2&px=999 \"image.png\")\n"
},
{
"author": "Trudy Claspill",
"body": "Are you using Jira Cloud or Jira Data Center? You can check that by clicking on the ? button in the upper right corner of the menu bar and selecting About Jira. If you get a pop-up like this then you are using Jira DC.\n\n![Screenshot 2024-06-27 at 7.49.56?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/332154i165620692DCA299F/image-dimensions/232x180?v=v2 \"Screenshot 2024-06-27 at 7.49.56?AM.png\")\n\nIf you get a pop up like this you are using Jira Cloud.\n\n![Screenshot 2024-06-27 at 7.50.55?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/332155i9F81359DD217A9AB/image-dimensions/236x208?v=v2 \"Screenshot 2024-06-27 at 7.50.55?AM.png\")\n\nThe image you provided is for an Issue Type Scheme. Issue Type Schemes don't apply to Team Managed projects. They apply only to Company Managed projects.\n\nCan you verify the type of the project that you are working with by looking it up on the View All Projects page under the Projects menu and telling us what it says in the Type column? You should also be able to find the information at the bottom of the navigation panel on the left when viewing the project data. Team Managed projects are available only on Jira Cloud.\n\n![Screenshot 2024-06-27 at 7.46.39?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/332152i8A8F0C7607BBE23A/image-dimensions/207x607?v=v2 \"Screenshot 2024-06-27 at 7.46.39?AM.png\")\n\nAre you an administrator for the project or for the Jira system overall?\n\nThe next thing we need to confirm is how Initiatives are made parents of Epics. In the Epics is there a Parent or Parent Link field that is filled with the ID of the parent Initiative?\n"
},
{
"author": "Taylor Douthitt",
"body": "Looks like I'm working through Jira Data Center. For the type of project there are three options: Software, Service and Business. My project is a Software project type.\n\nI'm the admin to my project, but not an admin for the Jira system overall.\n\nIn the Epics is there a Parent or Parent Link field that is filled with the ID of the parent Initiative?\n\n- Yes, correct. I have linked initiatives as parent links in all of my Epics.\n\nHopefully all this info helps, thank you!\n"
},
{
"author": "Trudy Claspill",
"body": "What version of Jira Data Center are you using?\n\nYou might have access to Automation Rules. Jira Administrators can create automation rules, and they can also allow Project Administrators to create Automation Rules.\n\nWith Automation Rules you could create a rule triggered by the change of status of the child issue. The rule construct the rule to look at the the statuses of the child issues under the same parent, and then tell it how to set the parent status based on those values.\n\nBecause you are on Jira Data Center you would need a rule to do this when the child is a subtask, another rule for when the childis at the story level, and another rule for when the child is an Epic.\n\nAn example would be something like this:\n\n![Screenshot 2024-06-27 at 3.56.20?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/332282iD0D4DB0D75E231D4/image-size/large?v=v2&px=999 \"Screenshot 2024-06-27 at 3.56.20?PM.png\")\n\nThe rule for a child issue transitioning to To Do would be the same except for changing the Status value in the Trigger, Condition, and Transition.\n\nThe rule for In Progress would be slightly different. Since the child issue is transitioning to In Progress and you know you want the parent to be In Progress also if any child is In Progress, then you would not need the condition within the For branch.\n\nI suspect the rule for updating the parent Initiative would be different because Automation Rules in Jira DC don't have a native For branch for parents in the extended issue type hierarchy. I don't have a DC system with an extended issue hierarchy where I could test out the solution. I'm not sure if it could use the For Related Issues / Linked Issues option, or if another method would need to be used.\n\nEach rule would need this box checked on the rule details page.\n\n![Screenshot 2024-06-27 at 4.03.01?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/332283i8D3E0B4E3DEA2F07/image-size/large?v=v2&px=999 \"Screenshot 2024-06-27 at 4.03.01?PM.png\")\n\nDocumentation for Automation Rules for Jira DC can be found here:\n\n<https://confluence.atlassian.com/automation/>\n\nLet us know if you need additional information/guidance on this.\n"
}
]
}
] |
https://community.atlassian.com/t5/Jira-Work-Management-Questions/Is-there-a-quick-way-to-link-parent-issue-and-children-issues/qaq-p/2736343
| null |
{
"author": "Jeanette Bonifaz",
"title": "Automation Limit",
"body": "Hi All,\n\nWe are receiving the message that we have reached our automation limit in Jira Work Management. However:\n\n- Only a few of our automation rules have stopped working. Others are working normal.\n\n- From what we see, we only have 746 automations in the month of June, short of 1,000.\n\nWe cannot identify why it says we have reached the limit if we only have 746 automations. Maybe we are missing something?\n"
}
|
[
{
"author": "Bill Sheboy",
"body": "Hi [@Jeanette Bonifaz](/t5/user/viewprofilepage/user-id/5434142)\n\nWhat is your Jira license level: Free, Standard, Premium, or Enterprise, as that impacts your available \"usage\" count?\n\n<https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/#What-are-my-usage-limits>\n\nRegarding what counts as \"usage\" please read through this entire documentation: <https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/>\n\nYour question seems to indicate you are on \"Standard\" level, even though the question tagged as \"Free\" level. In that case, it is possible one of your other products, and not Jira Work Management, exceeded the limits.\n\nPlease ask your Jira Site Admin to check the usage in global settings to confirm the cause.\n\nKind regards, \nBill\n",
"comments": [
{
"author": "Jeanette Bonifaz",
"body": "Thanks Bill. Yes we have Standard!\n"
},
{
"author": "Jeanette Bonifaz",
"body": "But why would one product's limit being reached affect another? I thought each Product had their own limits and the usage was counted separately.\n"
},
{
"author": "Bill Sheboy",
"body": "I recall some limits are by count-by-product while others span all products, such as emails sent. Although that should not apply for the Standard license.\n\nYour admin should be able to see **exactly** the counts which hit limits with the improved usage views: <https://support.atlassian.com/cloud-automation/docs/view-your-automation-usage/>\n\nIf there is an error, they can then submit a ticket to Atlassian Support to help: <https://support.atlassian.com/contact/#/>\n"
}
]
},
{
"author": "YY Brother",
"body": "Hi [@Jeanette Bonifaz](/t5/user/viewprofilepage/user-id/5434142)\n\nWelcome to our Community.\n\nPlease attach the screenshot of https://\\[your site\\].atlassian.net/jira/settings/automation#/tab/usage so that we can take a look.\n\nThanks,\n\nYY?\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-Work-Management-Questions/Automation-Limit/qaq-p/2736045
|
[
"automations",
"cloud",
"jira-work-management-cloud"
] |
{
"author": "C S Seshagiri",
"title": "Jira - Modify Issue Family Taxonomy in Work Management: Epic --> Project --> Task --> Subtask",
"body": "We'd like to be able to create Subtasks that roll up to Tasks that roll up to Projects that roll up to Epics![Screenshot 2024-06-24 at 9.34.14?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331558i8BD33A86C5C295D3/image-size/large?v=v2&px=999 \"Screenshot 2024-06-24 at 9.34.14?PM.png\")\n"
}
|
[
{
"author": "Trudy Claspill",
"body": "Hello [@C S Seshagiri](/t5/user/viewprofilepage/user-id/5426245)\n\nThat is not possible with native Jira functionality.\n\nWith the Premium and Enterprise subscription plans you can modify the issue type hierarchy, but only to add levels above Epic. Jira does not natively support adding levels below Epic.\n\nHowever, based on the image you are working with a Team Managed project and the issue type hierarchy modification is not supported within that project type.\n\nYou might be able to accomplish that with third party apps, but the native Jira functionality would not recognize the parent/child relationship between Tasks and Projects.\n\nYou could use generic issue linking to show a relationship between Tasks And Projects, but again native Jira functionality would not recognize that as parent/child\n",
"comments": null
}
] |
https://community.atlassian.com/t5/Jira-Work-Management-Questions/Jira-Modify-Issue-Family-Taxonomy-in-Work-Management-Epic-gt/qaq-p/2735487
|
[
"cloud"
] |
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